Fire & Security Role: Are you a Service Desk Manager working with a strong understanding of both Fire & Security? Paying up to £50k The ideal candidate would have: Have a strong understanding of both Fire & Security Full UK driving licence. Having the ability to review and comment on specifications Excellent time management Being self-efficient and able to prioritize and report back to your manager once a week. Be able to work well within a team A friendly can-do approach to people and challenges Outstanding verbal and communications skills A strong desire to grow with the business and develop your career within the company. About the role: Supporting admin and engineering teams First line escalation for technical queries and department concerns Working with the Service Manager / Service desk to transfer lead to quotations with precise accurate information. Technically reviewing engineer recommendations from their worksheets Sending quotations to Brunel Fire & Security clients and being responsible for chasing the client and also asking for feedback Tracking & prioritising workload with managements help Attending weekly account/client meetings Working with the Brunel Projects department planning takeover's and helping creating specifications/proposals Liaising with our supply chain to understand new products on the market and also build strong working relationship Supporting Sales staff Supporting Management with KPI's, SLA's and compliance requirements. For over two-decades this company has committed to exceeding client expectations, evident across sectors from public to industrial. Don't miss out on this exciting opportunity to join the team and make a difference in the fire and security industry. Apply today and take the next step in your career!
Jun 22, 2025
Full time
Fire & Security Role: Are you a Service Desk Manager working with a strong understanding of both Fire & Security? Paying up to £50k The ideal candidate would have: Have a strong understanding of both Fire & Security Full UK driving licence. Having the ability to review and comment on specifications Excellent time management Being self-efficient and able to prioritize and report back to your manager once a week. Be able to work well within a team A friendly can-do approach to people and challenges Outstanding verbal and communications skills A strong desire to grow with the business and develop your career within the company. About the role: Supporting admin and engineering teams First line escalation for technical queries and department concerns Working with the Service Manager / Service desk to transfer lead to quotations with precise accurate information. Technically reviewing engineer recommendations from their worksheets Sending quotations to Brunel Fire & Security clients and being responsible for chasing the client and also asking for feedback Tracking & prioritising workload with managements help Attending weekly account/client meetings Working with the Brunel Projects department planning takeover's and helping creating specifications/proposals Liaising with our supply chain to understand new products on the market and also build strong working relationship Supporting Sales staff Supporting Management with KPI's, SLA's and compliance requirements. For over two-decades this company has committed to exceeding client expectations, evident across sectors from public to industrial. Don't miss out on this exciting opportunity to join the team and make a difference in the fire and security industry. Apply today and take the next step in your career!
Position: Retail Duty Manager Salary: GBP 32K - 34K Location: London Hours: Full time, with occasional out-of-hours requirement PURPOSE OF THE ROLE Retail Duty Managers are the operational managers for the Retail Shop and online Shop. As a Retail Duty Manager, you will have the responsibility to ensure the Retail Experience team provides exceptional standards of customer experience. You will manage the Retail Experience team to welcome all guests to London warmly, encouraging visitors to learn about and enjoy their shopping experience in the Shop and Stand and enable them to experience Japanese cultures through the retail products. You will motivate the Retail Experience team to maintain a positive work atmosphere, helping to ensure retail revenue targets and team KPIs are met. You will be the escalation point for customer queries in The Shop and you will also coach and lead the team on the Shop floor, role modelling our service standards, behaviours and values. You will support the security presence in all the Shop public spaces and ensure that the Health and Safety Policy is adhered to. This includes managing visitor flow, being alert to potential hazards, and responding to a variety of needs. KEY DUTIES Retail Experience Manage and motivate the REA team to ensure a focus on customer service and selling to achieve targets. Lead by example, ensuring the Values of the company are embedded and upheld within the REA team. Stay up to date about product lines and ensure REA team members undertake product training. Stay up to date with and ensure REA team promotes all the shop facilities, exhibitions, and events. Lead in driving sales and providing feedback to REA team to improve productivity and customer service. Maintain a Japanese aesthetic and refined shopping environment, ensuring excellent execution and maintenance of retail displays across The Shop and assist with setting up visual displays in Shop, booths, and windows. Shop and Online Shop Operations Carry out daily operational checklists to ensure efficient and safe operation of retail environment and team. Ensure products are replenished and well-presented across retail spaces. Plan and provide a daily schedule to ensure appropriate staffing levels throughout the day. Provide the REA team with a morning briefing and handover briefing at the beginning and end of both shifts. Handle on-site and online customer inquiries, complaints, refunds, and exchanges. Support the operational implementation of any Shop promotions or experiences on the Shop floor. Liaise with the cleaning and maintenance teams to ensure all retail areas are pristinely presented at all times. Team Management Provide daily supervision of REA team to ensure operational requirements are met. Train the REA team on the operational functionality of retail systems. Train the REA team on retail operational processes ensuring these processes are followed at all times. Line manage members of the REA team including 1 to 1s, reviews, disciplinaries, and holiday requests. Health, Safety & Security Ensure that all REAs in the team complete induction and compliance training. Ensure accident and incident reporting procedures are understood and complied with by REA Team. Support front-of-house security and safety and liaise with the security team according to procedures. Assisting in evacuation during an emergency, and ensure the safety of visitors and colleagues. Ensure that the Shop, including back of house areas, are always fully compliant with trading standards legislation, health & safety legislation, fire and security standards, and any other legal requirements. KEY RELATIONSHIPS Internal Retail Services Manager Retail Duty Managers Executive Director Merchandising Team Retail Marketing team Visitor Experience team Retail Finance Team Operations Team External Third-party contractors for cleaning and security QUALIFICATIONS & EXPERIENCE Essential Over 3 years' experience in retail management (in high-end retail) including team management experience. Bachelor's degree or equivalent. Experience of working in a managerial or duty manager role in a high-end retail sales focused brand setting. Experience in and ability to lead and motivate a FOH team. Excellent interpersonal skills and lead by example to ensure a welcoming customer experience. Know how to resolve incidents and resolve customer complaints to a satisfactory outcome. A sensitivity to and understanding of Japan and Japanese cultures. Proficiency in using EPOS and other retail related systems. Good level of proficiency of all MS Office suite systems. Exceptional attention to detail and focus. Effective collaborator, able to work with colleagues across the organisation. Ability to create a climate where professional learning and personal growth are actively encouraged and valued. Excellent written and spoken English, proficient to high business language standard. Exceptional standard of customer service through well-established and effective communication skills. Ability to multi-task and prioritize work, whilst paying attention to detail. Strong organizational, planning, and problem-solving skills and excellent time management skills. Desirable Other relevant training, licences and certification are advantageous including First Aid, Food Hygiene, Health & Safety and Fire warden training beneficial. Experience of visual merchandising advantageous. Other language skills, including Japanese, would be advantageous. WORK ENVIRONMENT Most duties carried out in the company public spaces. Approximately 80% of duties will be carried out on the Shop floor duties and approximately 20% will be administrative related duties. Standard hours are 8 per day. Rolling rota will include weekends and evenings, and Bank Holidays when the venue is open. Holidays requests may be restricted during December in the peak Christmas trading period. Additional after-hours project and event-related work may be required. BENEFITS Generous holiday allowance - up to 36 days per year inclusive of public and bank holidays. Group life insurance scheme. Remote GP service including access to physiotherapy, mental health support and wellbeing advice. Cycle to work scheme. Employee discount for Shop. Candidate must have the right to work in the UK as the company does not provide visa sponsorship.
Jun 21, 2025
Full time
Position: Retail Duty Manager Salary: GBP 32K - 34K Location: London Hours: Full time, with occasional out-of-hours requirement PURPOSE OF THE ROLE Retail Duty Managers are the operational managers for the Retail Shop and online Shop. As a Retail Duty Manager, you will have the responsibility to ensure the Retail Experience team provides exceptional standards of customer experience. You will manage the Retail Experience team to welcome all guests to London warmly, encouraging visitors to learn about and enjoy their shopping experience in the Shop and Stand and enable them to experience Japanese cultures through the retail products. You will motivate the Retail Experience team to maintain a positive work atmosphere, helping to ensure retail revenue targets and team KPIs are met. You will be the escalation point for customer queries in The Shop and you will also coach and lead the team on the Shop floor, role modelling our service standards, behaviours and values. You will support the security presence in all the Shop public spaces and ensure that the Health and Safety Policy is adhered to. This includes managing visitor flow, being alert to potential hazards, and responding to a variety of needs. KEY DUTIES Retail Experience Manage and motivate the REA team to ensure a focus on customer service and selling to achieve targets. Lead by example, ensuring the Values of the company are embedded and upheld within the REA team. Stay up to date about product lines and ensure REA team members undertake product training. Stay up to date with and ensure REA team promotes all the shop facilities, exhibitions, and events. Lead in driving sales and providing feedback to REA team to improve productivity and customer service. Maintain a Japanese aesthetic and refined shopping environment, ensuring excellent execution and maintenance of retail displays across The Shop and assist with setting up visual displays in Shop, booths, and windows. Shop and Online Shop Operations Carry out daily operational checklists to ensure efficient and safe operation of retail environment and team. Ensure products are replenished and well-presented across retail spaces. Plan and provide a daily schedule to ensure appropriate staffing levels throughout the day. Provide the REA team with a morning briefing and handover briefing at the beginning and end of both shifts. Handle on-site and online customer inquiries, complaints, refunds, and exchanges. Support the operational implementation of any Shop promotions or experiences on the Shop floor. Liaise with the cleaning and maintenance teams to ensure all retail areas are pristinely presented at all times. Team Management Provide daily supervision of REA team to ensure operational requirements are met. Train the REA team on the operational functionality of retail systems. Train the REA team on retail operational processes ensuring these processes are followed at all times. Line manage members of the REA team including 1 to 1s, reviews, disciplinaries, and holiday requests. Health, Safety & Security Ensure that all REAs in the team complete induction and compliance training. Ensure accident and incident reporting procedures are understood and complied with by REA Team. Support front-of-house security and safety and liaise with the security team according to procedures. Assisting in evacuation during an emergency, and ensure the safety of visitors and colleagues. Ensure that the Shop, including back of house areas, are always fully compliant with trading standards legislation, health & safety legislation, fire and security standards, and any other legal requirements. KEY RELATIONSHIPS Internal Retail Services Manager Retail Duty Managers Executive Director Merchandising Team Retail Marketing team Visitor Experience team Retail Finance Team Operations Team External Third-party contractors for cleaning and security QUALIFICATIONS & EXPERIENCE Essential Over 3 years' experience in retail management (in high-end retail) including team management experience. Bachelor's degree or equivalent. Experience of working in a managerial or duty manager role in a high-end retail sales focused brand setting. Experience in and ability to lead and motivate a FOH team. Excellent interpersonal skills and lead by example to ensure a welcoming customer experience. Know how to resolve incidents and resolve customer complaints to a satisfactory outcome. A sensitivity to and understanding of Japan and Japanese cultures. Proficiency in using EPOS and other retail related systems. Good level of proficiency of all MS Office suite systems. Exceptional attention to detail and focus. Effective collaborator, able to work with colleagues across the organisation. Ability to create a climate where professional learning and personal growth are actively encouraged and valued. Excellent written and spoken English, proficient to high business language standard. Exceptional standard of customer service through well-established and effective communication skills. Ability to multi-task and prioritize work, whilst paying attention to detail. Strong organizational, planning, and problem-solving skills and excellent time management skills. Desirable Other relevant training, licences and certification are advantageous including First Aid, Food Hygiene, Health & Safety and Fire warden training beneficial. Experience of visual merchandising advantageous. Other language skills, including Japanese, would be advantageous. WORK ENVIRONMENT Most duties carried out in the company public spaces. Approximately 80% of duties will be carried out on the Shop floor duties and approximately 20% will be administrative related duties. Standard hours are 8 per day. Rolling rota will include weekends and evenings, and Bank Holidays when the venue is open. Holidays requests may be restricted during December in the peak Christmas trading period. Additional after-hours project and event-related work may be required. BENEFITS Generous holiday allowance - up to 36 days per year inclusive of public and bank holidays. Group life insurance scheme. Remote GP service including access to physiotherapy, mental health support and wellbeing advice. Cycle to work scheme. Employee discount for Shop. Candidate must have the right to work in the UK as the company does not provide visa sponsorship.
JOB PURPOSE SUMMARY IT Systems Engineer is member of the IT Infrastructure team, responsible for both the delivery of infrastructure projects and the ongoing support of the company's server infrastructure. The role focuses on ensuring the smooth operation, modernization, and security of IT systems while contributing to various business-wide projects. This position is designed for IT professionals with previous experience in 2nd or 3rd-line infrastructure support within medium to large organizations. As an IT Systems Engineer, you will be instrumental in maintaining and enhancing the company's IT infrastructure. Your role will involve the deployment of new technologies, improvement of existing systems, and ensuring that all operations align with industry best practices. This position offers a dynamic and challenging environment, perfect for those who are passionate about IT infrastructure and its critical role in business operations. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Maintain and support the server infrastructure. Ensure the continuous operation of primary and disaster recovery data centres through regular health checks. Participate in infrastructure-related projects, ensuring they meet business objectives and timelines. Collaborate with other IT teams and business units to ensure successful project implementation. Enhance system reliability and security by adhering to and implementing industry best practices. Ensure all infrastructure components are updated, patched, and protected against security threats. Provide support for server, network, and related infrastructure issues. Troubleshoot complex technical problems, ensuring system availability and optimal performance. Identify opportunities to enhance infrastructure efficiency, reliability, and security. • Stay informed of industry trends and emerging technologies to introduce innovative solutions. Maintain and secure the IT infrastructure, focusing on antivirus, firewalls, and endpoint protection. Provide escalation support to the Helpdesk team. Ensure comprehensive documentation of procedures and keep system documentation, network diagrams, and support processes regularly updated Provide out-of-hours support and maintenance when required. Responsibility for the health, safety and wellbeing of yourself and colleagues in the workplace QUALIFICATIONS REQUIRED ESSENTIAL: • Minimum of 2 years in a similar role within a medium to large organization. • Proficient in Microsoft Windows Server technologies and VMware virtualization. • Strong understanding of networking concepts such as LAN/WAN, IPv4/IPv6, DNS, DHCP, IP addressing, VLAN, and QoS. • Familiarity with Office 365, Azure, and other cloud platforms. • Excellent troubleshooting skills for server, storage, and network issues. • Experience supporting business-critical applications, managing backups and restores, patching servers, and monitoring infrastructure performance. • Strong communication skills across all levels of the business. • Must possess all relevant work permits for the UK and security clearances (DBS and CTC). • Relevant Vendor training and certifications DESIRABLE: • Experience supporting mission-critical cloud-based systems, particularly Azure. • Knowledge of and experience with Palo Alto firewall configuration. • Proficiency in PowerShell scripting. This role is ideal for an IT professional with a robust background in infrastructure management, strong troubleshooting skills, and a proactive approach to maintaining and improving IT systems. You should be comfortable working in a dynamic environment where infrastructure reliability and security are critical to business operations. This job description is intended to give an appreciation of the role and the range of duties and responsibilities to be undertaken. It does not attempt to detail every activity. Specific task and objectives will be agreed on an on-going basis. The post holder will be required at all times to perform any other reasonable tasks, as requested by the Line Manager in order to meet the operational needs of the business.
Jun 21, 2025
Full time
JOB PURPOSE SUMMARY IT Systems Engineer is member of the IT Infrastructure team, responsible for both the delivery of infrastructure projects and the ongoing support of the company's server infrastructure. The role focuses on ensuring the smooth operation, modernization, and security of IT systems while contributing to various business-wide projects. This position is designed for IT professionals with previous experience in 2nd or 3rd-line infrastructure support within medium to large organizations. As an IT Systems Engineer, you will be instrumental in maintaining and enhancing the company's IT infrastructure. Your role will involve the deployment of new technologies, improvement of existing systems, and ensuring that all operations align with industry best practices. This position offers a dynamic and challenging environment, perfect for those who are passionate about IT infrastructure and its critical role in business operations. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Maintain and support the server infrastructure. Ensure the continuous operation of primary and disaster recovery data centres through regular health checks. Participate in infrastructure-related projects, ensuring they meet business objectives and timelines. Collaborate with other IT teams and business units to ensure successful project implementation. Enhance system reliability and security by adhering to and implementing industry best practices. Ensure all infrastructure components are updated, patched, and protected against security threats. Provide support for server, network, and related infrastructure issues. Troubleshoot complex technical problems, ensuring system availability and optimal performance. Identify opportunities to enhance infrastructure efficiency, reliability, and security. • Stay informed of industry trends and emerging technologies to introduce innovative solutions. Maintain and secure the IT infrastructure, focusing on antivirus, firewalls, and endpoint protection. Provide escalation support to the Helpdesk team. Ensure comprehensive documentation of procedures and keep system documentation, network diagrams, and support processes regularly updated Provide out-of-hours support and maintenance when required. Responsibility for the health, safety and wellbeing of yourself and colleagues in the workplace QUALIFICATIONS REQUIRED ESSENTIAL: • Minimum of 2 years in a similar role within a medium to large organization. • Proficient in Microsoft Windows Server technologies and VMware virtualization. • Strong understanding of networking concepts such as LAN/WAN, IPv4/IPv6, DNS, DHCP, IP addressing, VLAN, and QoS. • Familiarity with Office 365, Azure, and other cloud platforms. • Excellent troubleshooting skills for server, storage, and network issues. • Experience supporting business-critical applications, managing backups and restores, patching servers, and monitoring infrastructure performance. • Strong communication skills across all levels of the business. • Must possess all relevant work permits for the UK and security clearances (DBS and CTC). • Relevant Vendor training and certifications DESIRABLE: • Experience supporting mission-critical cloud-based systems, particularly Azure. • Knowledge of and experience with Palo Alto firewall configuration. • Proficiency in PowerShell scripting. This role is ideal for an IT professional with a robust background in infrastructure management, strong troubleshooting skills, and a proactive approach to maintaining and improving IT systems. You should be comfortable working in a dynamic environment where infrastructure reliability and security are critical to business operations. This job description is intended to give an appreciation of the role and the range of duties and responsibilities to be undertaken. It does not attempt to detail every activity. Specific task and objectives will be agreed on an on-going basis. The post holder will be required at all times to perform any other reasonable tasks, as requested by the Line Manager in order to meet the operational needs of the business.
If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number with the subject line: "Application Support Request". Role: Security Architect Job Type: Permanent Location: Swindon Ready to utilise your skills in IAM & Security? Are you looking for an exciting opportunity as a Security Architect? Make a meaningful impact as a Security Architect! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. Gain exposure to innovative technology. Work with customers and identify opportunities to support their strategy and improve their processes across functions. Gain access to endless learning opportunities. The Role As a Security Architect focusing on Mortgages systems, your primary responsibility will be to design, implement, and maintain robust security architectures for payment systems within a financial organization. This role involves ensuring the security of financial transactions, protecting sensitive data, and complying with industry regulations. Key responsibilities: Develop and implement comprehensive security strategies for Payments System Upgrades. Conduct thorough risk assessments to identify potential security threats and develop mitigation strategies. Create comprehensive threat models aligning with MITRE ATTACK/STRIDE frameworks. Recommend the best controls & mitigations to potential vulnerabilities Ensure the design comply with relevant regulations and standards, including GDPR, SOX, and PCI-DSS. Implement advanced encryption and access control mechanisms to safeguard data integrity and confidentiality. Implement Cloud Security controls through Firewalls and leverage Defender for Cloud capabilities in the Security design Ensure data at rest and data in transit are encrypted using appropriate mechanisms. Communicate security risks and strategies effectively to stakeholders, including executive leadership and IT teams. Your Profile Essential skills/knowledge/experience: Should have proven experience as a Security Architect working in a large, complex organization. Ideally, this experience would be within a financially regulated enterprise (e.g., PCI compliance). Proven experience working previously for financial organizations. Previous relevant experience in developing bespoke Threat Models leveraging frameworks like MITRE ATTACK & STRIDE. Proficiency in assessing the Identity & Access Management functions & associated risks during Acquisition process. Be able to understand and assess the security elements of technical designs / solutions and have a proven ability to constructively challenge to deliver better business and security outcomes. Good knowledge of cryptography. Knowledge of MS Defender for Cloud. Basic understanding of Mortgage systems in finance is a nice to have. Desirable skills/knowledge/experience: Previous experience in working in UK Financial Services or similar highly regulated industry. Have a relevant professional qualification (or be working towards certification), such as CISM / CISSP. Knowledge / experience of PCI-DSS, including PCI-P qualification. Knowledge / experience of Data privacy and GDPR. Experience with regulatory compliance frameworks specific to financial organizations. Excellent interpersonal and communication skills. Ability to work independently and collaboratively within a team. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is 'Inclusion without Exception'. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes. You'll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and we sponsor the London Marathon. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: "Adjustment Request" or call TCS London Office to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Next Steps Due to a high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Application Process 1. Online application > 2. Technical discussion > 3. Managerial discussion > 4. HR discussion Join us and do more of what matters. Apply online now.
Jun 21, 2025
Full time
If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number with the subject line: "Application Support Request". Role: Security Architect Job Type: Permanent Location: Swindon Ready to utilise your skills in IAM & Security? Are you looking for an exciting opportunity as a Security Architect? Make a meaningful impact as a Security Architect! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. Gain exposure to innovative technology. Work with customers and identify opportunities to support their strategy and improve their processes across functions. Gain access to endless learning opportunities. The Role As a Security Architect focusing on Mortgages systems, your primary responsibility will be to design, implement, and maintain robust security architectures for payment systems within a financial organization. This role involves ensuring the security of financial transactions, protecting sensitive data, and complying with industry regulations. Key responsibilities: Develop and implement comprehensive security strategies for Payments System Upgrades. Conduct thorough risk assessments to identify potential security threats and develop mitigation strategies. Create comprehensive threat models aligning with MITRE ATTACK/STRIDE frameworks. Recommend the best controls & mitigations to potential vulnerabilities Ensure the design comply with relevant regulations and standards, including GDPR, SOX, and PCI-DSS. Implement advanced encryption and access control mechanisms to safeguard data integrity and confidentiality. Implement Cloud Security controls through Firewalls and leverage Defender for Cloud capabilities in the Security design Ensure data at rest and data in transit are encrypted using appropriate mechanisms. Communicate security risks and strategies effectively to stakeholders, including executive leadership and IT teams. Your Profile Essential skills/knowledge/experience: Should have proven experience as a Security Architect working in a large, complex organization. Ideally, this experience would be within a financially regulated enterprise (e.g., PCI compliance). Proven experience working previously for financial organizations. Previous relevant experience in developing bespoke Threat Models leveraging frameworks like MITRE ATTACK & STRIDE. Proficiency in assessing the Identity & Access Management functions & associated risks during Acquisition process. Be able to understand and assess the security elements of technical designs / solutions and have a proven ability to constructively challenge to deliver better business and security outcomes. Good knowledge of cryptography. Knowledge of MS Defender for Cloud. Basic understanding of Mortgage systems in finance is a nice to have. Desirable skills/knowledge/experience: Previous experience in working in UK Financial Services or similar highly regulated industry. Have a relevant professional qualification (or be working towards certification), such as CISM / CISSP. Knowledge / experience of PCI-DSS, including PCI-P qualification. Knowledge / experience of Data privacy and GDPR. Experience with regulatory compliance frameworks specific to financial organizations. Excellent interpersonal and communication skills. Ability to work independently and collaboratively within a team. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is 'Inclusion without Exception'. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes. You'll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and we sponsor the London Marathon. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: "Adjustment Request" or call TCS London Office to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Next Steps Due to a high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Application Process 1. Online application > 2. Technical discussion > 3. Managerial discussion > 4. HR discussion Join us and do more of what matters. Apply online now.
The Company: NorthMark Strategies is a leading investment firm, combining capital, innovation, and engineering to drive long-term value. From operating complex businesses to backing breakthrough technologies, our mission is to build enduring businesses. Our team combines intelligent risk-taking, operational excellence, exceptional talent, and world-class computing capacity to create shareholder value. Our company offers a dynamic environment where individuals have the freedom to lead companies toward bold achievements by embracing innovation, leveraging technology, and fostering differentiated business strategies. Our values are Integrity, Ability, and Energy, and the company aims to hire individuals who possess those qualities. At NorthMark Strategies, we believe the future isn't something to hope for, it's something to build. We don't just invest, we create. Bringing together strategic insight and technical horsepower to deliver outcomes that endure. The Position The IT Security team is responsible for the oversight and execution of a "cloud-first" Cyber Defense, Business Continuity and Risk Management programs to support our business goals. This includes, but is not limited to security operations, vulnerability and patch management, incident response, disaster recovery, business continuity, risk identification and mitigation planning / implementation, identity management, network security, privacy, and compliance. In the Cyber Defense Security Analyst role, you will be working to help build and maintain security programs at a rapidly growing investment company as well as its associated holdings. You will report to the Manager, Cyber Defense Operations and will be responsible for monitoring, detecting, analyzing, and responding to cybersecurity incidents and executing strategies to detect and deter insider threats. This position will serve as a project member on multiple projects simultaneously and will interact regularly with technical subject matter experts. The ideal candidate will hold a Bachelor of Science degree in Information/Cyber Security or applicable field and have at least 3+ years of experience in a Security or Technology role. The candidate must possess a strong understanding of the role of Information Security Policies and Standards and a proficient understanding of the Microsoft 365 / Azure platforms/ AWS Responsibilities: Monitor security event logs and alerts generated by various security technologies, including SIEM, IDS/IPS, firewalls, and endpoint protection systems. Conduct host forensics, network forensics, log analysis, and malware triage in support of incident response investigations. Identify, analyze, and assess potential insider threats through behavioral analytics, log review, and threat intelligence. Maintain and improve SOC processes and procedures, staying current with the latest security trends and technologies. Assist in developing strategies to handle security incidents and coordinate responses to insider threats. Support the development and implementation of use cases, detection rules, and playbooks. Perform threat hunting activities to proactively identify threats within the environment. Continuously review and refine insider risk policies to ensure they are effective and up to date. Develop and implement automated processes for monitoring and enforcing insider risk policies. Participation in security root cause analysis and forensics as part of NorthMark Strategies' Cyber Incident Response Plan. Develop comprehensive and accurate reports and presentations for both technical and executive audiences. Stay up to date with relevant vulnerabilities, threat actors, indicators of compromise (IOCs) tactics, techniques, and procedures (TTPs), and trends, identifying actionable areas of interest and threats. Requirements and Qualifications At least 3 years of experience in a SOC analyst role or similar cybersecurity position. Bachelors of Science in Information/Cyber Security or a related field (or equivalent work experience) Proficiency in Microsoft 365 security tools and collaboration technologies. Proficiency in Cloud Computing Service security (Azure & AWS). Proficiency in security tools and technologies for monitoring insider threats Experience threat hunting in Microsoft 365 environments to identify insider risk threats. Strong understanding of insider threat principles and programs Previous experience in an incident response or DFIR role a strong plus. Interpersonal and collaborative skills and the ability to communicate security and risk-related concepts to technical and nontechnical audiences. Innovative, creative, curious, and passionate about Information Security and Technology. High degree of initiative, dependability, and ability to work with little supervision. Ability to formulate a clear and actionable plan and execute against it.
Jun 21, 2025
Full time
The Company: NorthMark Strategies is a leading investment firm, combining capital, innovation, and engineering to drive long-term value. From operating complex businesses to backing breakthrough technologies, our mission is to build enduring businesses. Our team combines intelligent risk-taking, operational excellence, exceptional talent, and world-class computing capacity to create shareholder value. Our company offers a dynamic environment where individuals have the freedom to lead companies toward bold achievements by embracing innovation, leveraging technology, and fostering differentiated business strategies. Our values are Integrity, Ability, and Energy, and the company aims to hire individuals who possess those qualities. At NorthMark Strategies, we believe the future isn't something to hope for, it's something to build. We don't just invest, we create. Bringing together strategic insight and technical horsepower to deliver outcomes that endure. The Position The IT Security team is responsible for the oversight and execution of a "cloud-first" Cyber Defense, Business Continuity and Risk Management programs to support our business goals. This includes, but is not limited to security operations, vulnerability and patch management, incident response, disaster recovery, business continuity, risk identification and mitigation planning / implementation, identity management, network security, privacy, and compliance. In the Cyber Defense Security Analyst role, you will be working to help build and maintain security programs at a rapidly growing investment company as well as its associated holdings. You will report to the Manager, Cyber Defense Operations and will be responsible for monitoring, detecting, analyzing, and responding to cybersecurity incidents and executing strategies to detect and deter insider threats. This position will serve as a project member on multiple projects simultaneously and will interact regularly with technical subject matter experts. The ideal candidate will hold a Bachelor of Science degree in Information/Cyber Security or applicable field and have at least 3+ years of experience in a Security or Technology role. The candidate must possess a strong understanding of the role of Information Security Policies and Standards and a proficient understanding of the Microsoft 365 / Azure platforms/ AWS Responsibilities: Monitor security event logs and alerts generated by various security technologies, including SIEM, IDS/IPS, firewalls, and endpoint protection systems. Conduct host forensics, network forensics, log analysis, and malware triage in support of incident response investigations. Identify, analyze, and assess potential insider threats through behavioral analytics, log review, and threat intelligence. Maintain and improve SOC processes and procedures, staying current with the latest security trends and technologies. Assist in developing strategies to handle security incidents and coordinate responses to insider threats. Support the development and implementation of use cases, detection rules, and playbooks. Perform threat hunting activities to proactively identify threats within the environment. Continuously review and refine insider risk policies to ensure they are effective and up to date. Develop and implement automated processes for monitoring and enforcing insider risk policies. Participation in security root cause analysis and forensics as part of NorthMark Strategies' Cyber Incident Response Plan. Develop comprehensive and accurate reports and presentations for both technical and executive audiences. Stay up to date with relevant vulnerabilities, threat actors, indicators of compromise (IOCs) tactics, techniques, and procedures (TTPs), and trends, identifying actionable areas of interest and threats. Requirements and Qualifications At least 3 years of experience in a SOC analyst role or similar cybersecurity position. Bachelors of Science in Information/Cyber Security or a related field (or equivalent work experience) Proficiency in Microsoft 365 security tools and collaboration technologies. Proficiency in Cloud Computing Service security (Azure & AWS). Proficiency in security tools and technologies for monitoring insider threats Experience threat hunting in Microsoft 365 environments to identify insider risk threats. Strong understanding of insider threat principles and programs Previous experience in an incident response or DFIR role a strong plus. Interpersonal and collaborative skills and the ability to communicate security and risk-related concepts to technical and nontechnical audiences. Innovative, creative, curious, and passionate about Information Security and Technology. High degree of initiative, dependability, and ability to work with little supervision. Ability to formulate a clear and actionable plan and execute against it.
Senior Professional Services Engineer Hybrid Remote To £65,000 + great benefits I'm working with a growing and Multi-Sector MSP who are looking to add a Professional Services Engineer to their ranks. Culturally they're a diverse bunch, placing people and a passion for technology at the forefront of what they do. Boasting a diverse client list and a flexible style of working, this organisation is primed for further success over 2024 and beyond. Make this role your own, contribute new ideas + methodologies, and bring your expertise to the table. Main Responsibilities: Oversee the delivery of technical projects, adhering to agreed-upon scope, timelines, and budget etc Serve as a dedicated escalation point for the Helpdesk Conduct Technical Pre-sales activities, engaging with clients to understand their requirements and providing comprehensive technical solutions that align with their needs and expectations Facilitate seamless Client Onboarding/Offboarding processes, guiding clients through the transition Carry out site surveys and create relevant documentation Maintain accurate and up-to-date technical documentation Work closely with the Head of Operations on the development and implementation of new initiatives, leveraging technical insights and expertise to drive innovation and continuous improvement across the organisation Technical Experience Required Experience Microsoft Endpoint Manager/Microsoft Intune Experience with Azure, (Azure Active Directory / Entra ID, Azure Vms etc) Deployment of Microsoft 365 products, including SharePoint/OneDrive and Teams Management and troubleshooting of Windows Server , including Remote Desktop Services, Active Directory, AD Sync Hands-on technical knowledge of LAN/WAN, Routing, Switching, Cisco, Meraki, firewalls, VLANs, VPNs and network segmentations Understanding of virtualization technologies e.g VMware and Hyper-V Understanding of security concepts, compliance and governance Technically certified in some of the following Technical Certifications: MS-100, MS-101, MS-500, AZ-104, AZ-140, MD-100, MD-101 CCNA of equivalent experience Sound interesting? Then submit your CV and we'll have a confidential conversation about you and your future!
Jun 21, 2025
Full time
Senior Professional Services Engineer Hybrid Remote To £65,000 + great benefits I'm working with a growing and Multi-Sector MSP who are looking to add a Professional Services Engineer to their ranks. Culturally they're a diverse bunch, placing people and a passion for technology at the forefront of what they do. Boasting a diverse client list and a flexible style of working, this organisation is primed for further success over 2024 and beyond. Make this role your own, contribute new ideas + methodologies, and bring your expertise to the table. Main Responsibilities: Oversee the delivery of technical projects, adhering to agreed-upon scope, timelines, and budget etc Serve as a dedicated escalation point for the Helpdesk Conduct Technical Pre-sales activities, engaging with clients to understand their requirements and providing comprehensive technical solutions that align with their needs and expectations Facilitate seamless Client Onboarding/Offboarding processes, guiding clients through the transition Carry out site surveys and create relevant documentation Maintain accurate and up-to-date technical documentation Work closely with the Head of Operations on the development and implementation of new initiatives, leveraging technical insights and expertise to drive innovation and continuous improvement across the organisation Technical Experience Required Experience Microsoft Endpoint Manager/Microsoft Intune Experience with Azure, (Azure Active Directory / Entra ID, Azure Vms etc) Deployment of Microsoft 365 products, including SharePoint/OneDrive and Teams Management and troubleshooting of Windows Server , including Remote Desktop Services, Active Directory, AD Sync Hands-on technical knowledge of LAN/WAN, Routing, Switching, Cisco, Meraki, firewalls, VLANs, VPNs and network segmentations Understanding of virtualization technologies e.g VMware and Hyper-V Understanding of security concepts, compliance and governance Technically certified in some of the following Technical Certifications: MS-100, MS-101, MS-500, AZ-104, AZ-140, MD-100, MD-101 CCNA of equivalent experience Sound interesting? Then submit your CV and we'll have a confidential conversation about you and your future!
Company Background Encon Insulation & Nevill Long is the leading independent UK distributor of thermal and acoustic insulation, interior systems, fire protection, construction products, roofing and external façade materials. As the Distributor of Choice, we take pride in providing the highest level of service and support. We have around 600 employees, with specialist teams dedicated to our key market sectors, and we work hard to add value to every project. The Role As an HGV Driver for the Encon Group, you will be responsible for the transport and delivery of goods to customers in a safe and timely manner, providing a high level of professional front line customer service at all times. Driving professionally with competent knowledge of Road Traffic Law is a must, demonstrating consideration towards other road vehicles and vulnerable road users at all times. As an HGV Driver, you must ensure compliance with the DVSA Regulations (Driver and Vehicle Standards Agency) and vehicle security. You will report directly to the Transport or Operations Manager. Key Relationships Internally - Transport or Operations Manager and branch employees. Externally - Customers, the General Public, Other Road Users, The DVSA, Traffic Police. Candidate Requirements Behaviours: Customer focussed A team player Strong 'can do' attitude Flexible Excellent communicator Professional Detail conscious Results driven Proactive Skills: Strongly numerate. Literate Valid HGV Driving Qualification - C, Moffett License, Digital Tachograph Card, Driver CPC Card. Professional driving experience Health and safety aware Key Responsibilities Customer Service and Performance: Verify delivery instructions, plan routes accordingly and meet delivery schedules. Check the vehicles are loaded in an organised and efficient methodology in line with deliveries. Ensure on arrival the delivery is safe to make and respect Customer's premises. To undertake checks at point of delivery to ensure the customer's order is correct, agrees with the delivery paperwork and is in good condition. Check goods off with customer in line with paperwork, noting any errors/returns accordingly. Obtain customer signature or branch signature for internal branch transfers. Report any road/bridge restrictions or any other delivery problems to the Operations Manager. Follow procedures for securing the premises, vehicle, stock and cash. Vehicles secured and keys removed from cabs at all times. Any theft or likelihood of theft to be reported to the Operations Manager immediately. Support to the branch with picking, packing, stock checks, loading & housekeeping duties as required. Courteous, polite and professional to all customers, colleagues, the public and other road users. Accepting of any changes in the delivery schedule to accommodate customer requirements. Checking the customer is satisfied with the delivery/goods and providing feedback to branch if required. Any sales leads/opportunities to be passed back to the Operations Manager on return to the depot. Compliance: Drive the vehicle safely and professionally at all times in accordance with the Law. Drive within the EU Regulations -Tachograph, Drivers' Hours Limits and the Working Time Rules. Inspect vehicles for mechanical items and safety issues daily and on-going throughout the day. Report defects immediately to the Operations Manager for rectification. Be aware of the vehicle inspection rota for servicing & MOT in line with the Operator Licence requirements. Supervise the loading of the vehicle to ensure products are safely loaded within the weight limits and secured. Observe Health & Safety regulations in the loading areas and Customer premises. Wear personal protection equipment (PPE) at all times. When using the Harness Restraint System ensure there are additional personnel in the vicinity. Be adaptable and have the foresight to handle unexpected situations (traffic, weather conditions etc). Report all driving convictions/offences, parking tickets, fines to the Operations Manager. Report all near miss incidents, accidents, vehicle damage, road-side stops etc to the Operations Manager. Report accidents as soon as possible following the incident in line with company's accident procedure. Retain all fuel, toll receipts etc complying to the directive from the Operations department. Display the Operator's Licence Disc, FORS Accreditation and Vulnerable Road User stickers on the vehicle. Safely and with the correct Licence, operate a Moffett Mounty fork truck for loading/off-loading (Stage 2). Attend essential training in order to carry out the Driver role. Take ownership of own Driver Medicals as required. Adhere to all company policies and procedures including the Company Dress Code and Standards of Performance. Adhere to the Company Health, Safety and Environmental Policy. Any other duty reasonably requested by management. This list is not exhaustive and may be subject to local variation. Standard Terms, Conditions and Benefits Working Hours 45 Hours Notice Period 1 Month Holiday Entitlement 23 Days Encon Work Save Pension Yes Life Assurance Plan Yes Bonus Scheme Yes INDHP Job Types: Full-time, Permanent Additional pay: Bonus scheme Benefits: Company pension Employee discount Free parking Life insurance On-site parking Schedule: Monday to Friday No weekends Experience: HGV: 2 years (preferred) Licence/Certification: Moffett Licence (required) Work Location: In person
Jun 20, 2025
Full time
Company Background Encon Insulation & Nevill Long is the leading independent UK distributor of thermal and acoustic insulation, interior systems, fire protection, construction products, roofing and external façade materials. As the Distributor of Choice, we take pride in providing the highest level of service and support. We have around 600 employees, with specialist teams dedicated to our key market sectors, and we work hard to add value to every project. The Role As an HGV Driver for the Encon Group, you will be responsible for the transport and delivery of goods to customers in a safe and timely manner, providing a high level of professional front line customer service at all times. Driving professionally with competent knowledge of Road Traffic Law is a must, demonstrating consideration towards other road vehicles and vulnerable road users at all times. As an HGV Driver, you must ensure compliance with the DVSA Regulations (Driver and Vehicle Standards Agency) and vehicle security. You will report directly to the Transport or Operations Manager. Key Relationships Internally - Transport or Operations Manager and branch employees. Externally - Customers, the General Public, Other Road Users, The DVSA, Traffic Police. Candidate Requirements Behaviours: Customer focussed A team player Strong 'can do' attitude Flexible Excellent communicator Professional Detail conscious Results driven Proactive Skills: Strongly numerate. Literate Valid HGV Driving Qualification - C, Moffett License, Digital Tachograph Card, Driver CPC Card. Professional driving experience Health and safety aware Key Responsibilities Customer Service and Performance: Verify delivery instructions, plan routes accordingly and meet delivery schedules. Check the vehicles are loaded in an organised and efficient methodology in line with deliveries. Ensure on arrival the delivery is safe to make and respect Customer's premises. To undertake checks at point of delivery to ensure the customer's order is correct, agrees with the delivery paperwork and is in good condition. Check goods off with customer in line with paperwork, noting any errors/returns accordingly. Obtain customer signature or branch signature for internal branch transfers. Report any road/bridge restrictions or any other delivery problems to the Operations Manager. Follow procedures for securing the premises, vehicle, stock and cash. Vehicles secured and keys removed from cabs at all times. Any theft or likelihood of theft to be reported to the Operations Manager immediately. Support to the branch with picking, packing, stock checks, loading & housekeeping duties as required. Courteous, polite and professional to all customers, colleagues, the public and other road users. Accepting of any changes in the delivery schedule to accommodate customer requirements. Checking the customer is satisfied with the delivery/goods and providing feedback to branch if required. Any sales leads/opportunities to be passed back to the Operations Manager on return to the depot. Compliance: Drive the vehicle safely and professionally at all times in accordance with the Law. Drive within the EU Regulations -Tachograph, Drivers' Hours Limits and the Working Time Rules. Inspect vehicles for mechanical items and safety issues daily and on-going throughout the day. Report defects immediately to the Operations Manager for rectification. Be aware of the vehicle inspection rota for servicing & MOT in line with the Operator Licence requirements. Supervise the loading of the vehicle to ensure products are safely loaded within the weight limits and secured. Observe Health & Safety regulations in the loading areas and Customer premises. Wear personal protection equipment (PPE) at all times. When using the Harness Restraint System ensure there are additional personnel in the vicinity. Be adaptable and have the foresight to handle unexpected situations (traffic, weather conditions etc). Report all driving convictions/offences, parking tickets, fines to the Operations Manager. Report all near miss incidents, accidents, vehicle damage, road-side stops etc to the Operations Manager. Report accidents as soon as possible following the incident in line with company's accident procedure. Retain all fuel, toll receipts etc complying to the directive from the Operations department. Display the Operator's Licence Disc, FORS Accreditation and Vulnerable Road User stickers on the vehicle. Safely and with the correct Licence, operate a Moffett Mounty fork truck for loading/off-loading (Stage 2). Attend essential training in order to carry out the Driver role. Take ownership of own Driver Medicals as required. Adhere to all company policies and procedures including the Company Dress Code and Standards of Performance. Adhere to the Company Health, Safety and Environmental Policy. Any other duty reasonably requested by management. This list is not exhaustive and may be subject to local variation. Standard Terms, Conditions and Benefits Working Hours 45 Hours Notice Period 1 Month Holiday Entitlement 23 Days Encon Work Save Pension Yes Life Assurance Plan Yes Bonus Scheme Yes INDHP Job Types: Full-time, Permanent Additional pay: Bonus scheme Benefits: Company pension Employee discount Free parking Life insurance On-site parking Schedule: Monday to Friday No weekends Experience: HGV: 2 years (preferred) Licence/Certification: Moffett Licence (required) Work Location: In person
Overview: We are an experienced Security Architect to join our clients Cyber Programme on a contract basis. These roles will support security architecture across IT and OT environments, ensuring security designs align with enterprise security standards and frameworks. The IT-focused role will concentrate on corporate IT security, while the OT-focused role will require experience in industrial control systems (ICS) and SCADA security. These roles have been introduced to alleviate pressure on the Lead Security Architect and provide security architecture expertise across various projects. Key Responsibilities: Develop and maintain security architecture designs for all ongoing IT and OT projects. Ensure security designs conform to enterprise security architecture, information security standards, and best practices. Collaborate with Project Managers, Solution Designers, and technical teams to integrate security into solution designs. Conduct security reviews and assurance activities to validate security compliance across IT and OT systems. Provide security guidance and direction to stakeholders, ensuring alignment with security frameworks and risk management practices. Participate in cyber analysis activities, assessing outputs to help shape security direction and strategy. Implement security tools and technologies, supporting their integration into existing security architecture. Engage with key stakeholders, including operational technology teams, business units, and third-party vendors, to enhance security postures. Conduct technical documentation reviews, ensuring security considerations are well-defined and implemented. Skills & Experience: Enterprise Security Architecture Expertise: Experience in security design and assurance, particularly within large-scale IT and OT environments. Security Frameworks: Strong understanding of security frameworks such as NIST, ISO 27001, IEC 62443 (for OT), TOGAF, or SABSA. IT & OT Security: IT Role: Expertise in securing enterprise IT environments, cloud security, and network security. OT Role: Experience working with industrial control systems (ICS), SCADA security, and operational technology security. Stakeholder Engagement: Ability to communicate effectively with technical and non-technical stakeholders, providing security direction and guidance. Technical Documentation: Strong documentation skills for security designs, policies, and procedures. Cybersecurity Tooling: Familiarity with security tools and technologies, including SIEM, firewalls, endpoint protection, and industrial cybersecurity solutions. Regulatory & Compliance Awareness: Understanding of industry regulations and compliance requirements relevant to IT and OT security. Preferred Experience: Experience in the utilities sector or similar critical infrastructure environments. Strong understanding of how enterprise security architecture fits into broader business and IT strategies. Hands-on experience conducting security assessments and risk analysis within IT and OT environments.
Jun 19, 2025
Full time
Overview: We are an experienced Security Architect to join our clients Cyber Programme on a contract basis. These roles will support security architecture across IT and OT environments, ensuring security designs align with enterprise security standards and frameworks. The IT-focused role will concentrate on corporate IT security, while the OT-focused role will require experience in industrial control systems (ICS) and SCADA security. These roles have been introduced to alleviate pressure on the Lead Security Architect and provide security architecture expertise across various projects. Key Responsibilities: Develop and maintain security architecture designs for all ongoing IT and OT projects. Ensure security designs conform to enterprise security architecture, information security standards, and best practices. Collaborate with Project Managers, Solution Designers, and technical teams to integrate security into solution designs. Conduct security reviews and assurance activities to validate security compliance across IT and OT systems. Provide security guidance and direction to stakeholders, ensuring alignment with security frameworks and risk management practices. Participate in cyber analysis activities, assessing outputs to help shape security direction and strategy. Implement security tools and technologies, supporting their integration into existing security architecture. Engage with key stakeholders, including operational technology teams, business units, and third-party vendors, to enhance security postures. Conduct technical documentation reviews, ensuring security considerations are well-defined and implemented. Skills & Experience: Enterprise Security Architecture Expertise: Experience in security design and assurance, particularly within large-scale IT and OT environments. Security Frameworks: Strong understanding of security frameworks such as NIST, ISO 27001, IEC 62443 (for OT), TOGAF, or SABSA. IT & OT Security: IT Role: Expertise in securing enterprise IT environments, cloud security, and network security. OT Role: Experience working with industrial control systems (ICS), SCADA security, and operational technology security. Stakeholder Engagement: Ability to communicate effectively with technical and non-technical stakeholders, providing security direction and guidance. Technical Documentation: Strong documentation skills for security designs, policies, and procedures. Cybersecurity Tooling: Familiarity with security tools and technologies, including SIEM, firewalls, endpoint protection, and industrial cybersecurity solutions. Regulatory & Compliance Awareness: Understanding of industry regulations and compliance requirements relevant to IT and OT security. Preferred Experience: Experience in the utilities sector or similar critical infrastructure environments. Strong understanding of how enterprise security architecture fits into broader business and IT strategies. Hands-on experience conducting security assessments and risk analysis within IT and OT environments.
Security Sales BDM role - 70k+ OTE and c. £50000 + £6000 Car allowance Can/ Have you sold projects for IP CCTV/ Access , Security Systems or Fire and Security company? Benefits for - Systems Sales BDM - IP Security (CCTV, Access Control) c. £50000 salary paid Commission on top Full permanent Benefits Hybrid vehicle or £6000 Car allowance Commutable sites and Projects South Yorkshire and commutable (Leeds to Nottingham preferred) Role - Sales Business Development Manager - Yorkshire Security + Fire Alarms To gain and sell IP CCTV, Access Control projects on larger single sites (Systems), more than multisites and service sales. Be good if were in the commutable Yorkshire area/ North Nottingham area. Would suit someone who has been a Fire and Security, Security systems sales or Integrated Security sales person so knows technical aspects as well as can sell project installs on time for Electronic Security systems or Fire & Security systems. Requirements for - Sales BDM - Integrated Security (IP CCTV, Access Control) Experience selling Projects of Electronic Security Systems, Integrated Security, or Fire and Security/ Fire & Security such as C.C.T.V. & Access Control Able to sell Security projects and installs Projects Usually Commutable to Barnsley or similar in North Midlands/ South Yorkshire, as area of sales will include Leeds, Notts, etc Apply for - Sale BDM - Integrated Security (IP CCTV, Access Control) To Fire and Security Career (ELEY Solutions Ltd) specialist recruitment agency Contact Steve Eley to discuss - IF have Electronic Security Sales experience, and live commutable (South Yorkshire, North Midlands) area
Jun 18, 2025
Full time
Security Sales BDM role - 70k+ OTE and c. £50000 + £6000 Car allowance Can/ Have you sold projects for IP CCTV/ Access , Security Systems or Fire and Security company? Benefits for - Systems Sales BDM - IP Security (CCTV, Access Control) c. £50000 salary paid Commission on top Full permanent Benefits Hybrid vehicle or £6000 Car allowance Commutable sites and Projects South Yorkshire and commutable (Leeds to Nottingham preferred) Role - Sales Business Development Manager - Yorkshire Security + Fire Alarms To gain and sell IP CCTV, Access Control projects on larger single sites (Systems), more than multisites and service sales. Be good if were in the commutable Yorkshire area/ North Nottingham area. Would suit someone who has been a Fire and Security, Security systems sales or Integrated Security sales person so knows technical aspects as well as can sell project installs on time for Electronic Security systems or Fire & Security systems. Requirements for - Sales BDM - Integrated Security (IP CCTV, Access Control) Experience selling Projects of Electronic Security Systems, Integrated Security, or Fire and Security/ Fire & Security such as C.C.T.V. & Access Control Able to sell Security projects and installs Projects Usually Commutable to Barnsley or similar in North Midlands/ South Yorkshire, as area of sales will include Leeds, Notts, etc Apply for - Sale BDM - Integrated Security (IP CCTV, Access Control) To Fire and Security Career (ELEY Solutions Ltd) specialist recruitment agency Contact Steve Eley to discuss - IF have Electronic Security Sales experience, and live commutable (South Yorkshire, North Midlands) area
Contracts Manager Birmingham / Hybrid to 65k + car / allowance + generous benefits Our Birmingham based client specialises in the provision of bespoke automation and materials handling solutions to some of the biggest names in the UK. As a result of continued success and an ongoing planned program of strategic expansion, they are now seeking to recruit an articulate, dynamic and highly self-motivated and experienced Contracts Manager to complement their established and successful project team. The successful Contracts Manager will be tasked with maintaining constant communication with site managers, staff and Clients in order to ensure proper operations of the company and consistency in the delivery of services, necessitating the maintenance, management and development of quality assurance protocols where required. You will be responsible for ensuring that operational and deliverable activities remain on time and within budget and overseeing all Client facing deliverables on behalf of the Company, whilst expanding the Client portfolio in the form of identifying opportunities for service provision in the industry and initiating conversations with industry providers regarding additional solutions to obtain future business. With essential knowledge of the CDM Regulations 2015, core responsibilities for this varied and challenging Contracts Manager role will include (but not be limited to): Understanding the requirements of a potential Principal Contractor project and developing initial budgetary costing documents utilizing current company systems to be returned to the Client for consideration, whilst developing inclusions, exclusions and assumptions within said budgetary costings in line with the project requirements and relevant legislation. Managing the project from a 'Principal Contractor Project Manager' perspective, including full budgetary management of the project (including all direct suppliers and labour) and running weekly Client facing update meetings focussing on matters relating to H&S and the Principal Contractor role and will include regular site visits and attendance at weekly meetings on site or by Teams. Maintaining an overall site activity H&S coordination role that will balance the needs of all contractors and the Client, whilst maintaining the overall project (although the responsibility for Client or Contractor commercial matters will be dealt with by others). Developing CDM legal documentation such as the Construction Phase H&S Plan, TMP's, Fire Safety Plans, etc. for deliverable projects with the support of the Site Manager. "Protecting" the company in matters relating to budgetary and service delivery i.e. ensuring what is being delivered is what was agreed and any exclusions or items 'outside of scope' are not financially incurred. Managing company suppliers and labour contracts throughout a project (i.e. Cabins, Cleaners, Fire Extinguisher, Stationary, Internet Access, Security etc.). Collating all necessary H&S File Information / O&M Manuals from Contractors involved in the project and distributing to the Principal Designer (CDM) at completion stage. Additionally, there may be instances where the successful candidate could be required to act as an additional resource to a sister division of the business relevant to Construction H&S. It is envisaged that the successful candidate will ideally be qualified to NEBOSH Certificate Level 3 (General or Construction), be SMSTS trained and a Member of the Associate of Project Safety (APS) whilst demonstrating at least 3 years of proven successful experience gained within the construction industry and solid commercial acumen including strong skills in budget development and oversight and proficiency in conflict management, project management and business negotiation processes. In return, an attractive remuneration and benefits package are available and genuine scope for career progression and stability. Contact the Projects Team at Premier Technical Recruitment on (phone number removed) or email your cv in confidence to (url removed) for further details.
Jun 18, 2025
Full time
Contracts Manager Birmingham / Hybrid to 65k + car / allowance + generous benefits Our Birmingham based client specialises in the provision of bespoke automation and materials handling solutions to some of the biggest names in the UK. As a result of continued success and an ongoing planned program of strategic expansion, they are now seeking to recruit an articulate, dynamic and highly self-motivated and experienced Contracts Manager to complement their established and successful project team. The successful Contracts Manager will be tasked with maintaining constant communication with site managers, staff and Clients in order to ensure proper operations of the company and consistency in the delivery of services, necessitating the maintenance, management and development of quality assurance protocols where required. You will be responsible for ensuring that operational and deliverable activities remain on time and within budget and overseeing all Client facing deliverables on behalf of the Company, whilst expanding the Client portfolio in the form of identifying opportunities for service provision in the industry and initiating conversations with industry providers regarding additional solutions to obtain future business. With essential knowledge of the CDM Regulations 2015, core responsibilities for this varied and challenging Contracts Manager role will include (but not be limited to): Understanding the requirements of a potential Principal Contractor project and developing initial budgetary costing documents utilizing current company systems to be returned to the Client for consideration, whilst developing inclusions, exclusions and assumptions within said budgetary costings in line with the project requirements and relevant legislation. Managing the project from a 'Principal Contractor Project Manager' perspective, including full budgetary management of the project (including all direct suppliers and labour) and running weekly Client facing update meetings focussing on matters relating to H&S and the Principal Contractor role and will include regular site visits and attendance at weekly meetings on site or by Teams. Maintaining an overall site activity H&S coordination role that will balance the needs of all contractors and the Client, whilst maintaining the overall project (although the responsibility for Client or Contractor commercial matters will be dealt with by others). Developing CDM legal documentation such as the Construction Phase H&S Plan, TMP's, Fire Safety Plans, etc. for deliverable projects with the support of the Site Manager. "Protecting" the company in matters relating to budgetary and service delivery i.e. ensuring what is being delivered is what was agreed and any exclusions or items 'outside of scope' are not financially incurred. Managing company suppliers and labour contracts throughout a project (i.e. Cabins, Cleaners, Fire Extinguisher, Stationary, Internet Access, Security etc.). Collating all necessary H&S File Information / O&M Manuals from Contractors involved in the project and distributing to the Principal Designer (CDM) at completion stage. Additionally, there may be instances where the successful candidate could be required to act as an additional resource to a sister division of the business relevant to Construction H&S. It is envisaged that the successful candidate will ideally be qualified to NEBOSH Certificate Level 3 (General or Construction), be SMSTS trained and a Member of the Associate of Project Safety (APS) whilst demonstrating at least 3 years of proven successful experience gained within the construction industry and solid commercial acumen including strong skills in budget development and oversight and proficiency in conflict management, project management and business negotiation processes. In return, an attractive remuneration and benefits package are available and genuine scope for career progression and stability. Contact the Projects Team at Premier Technical Recruitment on (phone number removed) or email your cv in confidence to (url removed) for further details.
Are you an IT Support professional with some commercial 1st line experience looking for your next career move? Are you customer focused, with base experience of supporting Office 365, Windows 10/11, Active Directory and some networking skills? We are currently recruiting for a customer focussed 1st line Service Desk Support Officer with a forward thinking & evolving organisation in Kent that are committed to employee development. They are specifically looking for a personable individual, that is committed to customer satisfaction and with a 'can do - will do', enthusiastic approach to their work. This consideration will take equal precedence with technical skills when shortlisting for this initial 3-month contract inside IR35. This is a hybrid role split equally between home and an office in Kent. The purpose of the role will be to provide a high quality, professional and responsive support service, ensuring high levels of customer satisfaction and helping the IT Manager to deliver overall strategy. Your day-to-day responsibilities would include the provision of a high quality, customer focussed support service that includes managing the support of both internal and external clients, timely logging, monitoring, resolutions and closing of incidents and queries. You will also assist with preventative maintenance, audio-visual set up and support, security, compliance with policy & procedure, projects, documentation, and reporting. Essential Previous commercial 1st Line Help Desk or IT Support experience Experience of installation, configuration and troubleshooting of systems, network, and hardware issues. Windows 10/11 desktop support Microsoft Office 365 Active Directory administration Some general networking skills to include TCP/IP Remote User Support (VPN/Terminal Services) & Remote Desktop Service Host PC/Laptop Hardware Support Desirable Virtualisation (Hyper-V ideally, but also Citrix or VMware) Windows Server 2012/2016 Anti-virus and backup solutions SharePoint Telephony & Mobile Devices CRM software Further networking skills - TCP/IP, DNS, firewalls, switches, routers, etc. Any suitable certification, Microsoft, ITIL, PRINCE2 or similar. As an individual you will be customer-focused with a good customer facing/telephone manner, positive, and driven to resolve issues in a timely and effective manner using creative problem solving. If this sounds like the next step in your career, please apply without delay as interview slots are available quickly for suitable and motivated applicants to join a small, close-knit, IT support team with the possibility of permanent employment. This is a hybrid role split equally between home and an office in Kent. Apply now to find out more. Informed Recruitment Limited acts as an Employment Business in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Jun 17, 2025
Contractor
Are you an IT Support professional with some commercial 1st line experience looking for your next career move? Are you customer focused, with base experience of supporting Office 365, Windows 10/11, Active Directory and some networking skills? We are currently recruiting for a customer focussed 1st line Service Desk Support Officer with a forward thinking & evolving organisation in Kent that are committed to employee development. They are specifically looking for a personable individual, that is committed to customer satisfaction and with a 'can do - will do', enthusiastic approach to their work. This consideration will take equal precedence with technical skills when shortlisting for this initial 3-month contract inside IR35. This is a hybrid role split equally between home and an office in Kent. The purpose of the role will be to provide a high quality, professional and responsive support service, ensuring high levels of customer satisfaction and helping the IT Manager to deliver overall strategy. Your day-to-day responsibilities would include the provision of a high quality, customer focussed support service that includes managing the support of both internal and external clients, timely logging, monitoring, resolutions and closing of incidents and queries. You will also assist with preventative maintenance, audio-visual set up and support, security, compliance with policy & procedure, projects, documentation, and reporting. Essential Previous commercial 1st Line Help Desk or IT Support experience Experience of installation, configuration and troubleshooting of systems, network, and hardware issues. Windows 10/11 desktop support Microsoft Office 365 Active Directory administration Some general networking skills to include TCP/IP Remote User Support (VPN/Terminal Services) & Remote Desktop Service Host PC/Laptop Hardware Support Desirable Virtualisation (Hyper-V ideally, but also Citrix or VMware) Windows Server 2012/2016 Anti-virus and backup solutions SharePoint Telephony & Mobile Devices CRM software Further networking skills - TCP/IP, DNS, firewalls, switches, routers, etc. Any suitable certification, Microsoft, ITIL, PRINCE2 or similar. As an individual you will be customer-focused with a good customer facing/telephone manner, positive, and driven to resolve issues in a timely and effective manner using creative problem solving. If this sounds like the next step in your career, please apply without delay as interview slots are available quickly for suitable and motivated applicants to join a small, close-knit, IT support team with the possibility of permanent employment. This is a hybrid role split equally between home and an office in Kent. Apply now to find out more. Informed Recruitment Limited acts as an Employment Business in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Role overview: Working for a global System Integrator (SI), reporting into the enterprise organisations' project manager, this role will support design and implementation of an enterprise network monitoring solution for Process Control Networks. The Security Solution Architect will have responsibility for the solution architecture (both functional and technical). He/She will also be accountable for all the process related aspects of architecture, which include formal engagement with the project manager, project lead architect, and the project team members, adoption-of and compliance-with the Architecture Common Process (Architecture Quality Plans, Design Reviews, etc.) and the delivery of all the required architecture artefacts. Essential Job Functions: Responsible for the high and low level architecture design and implementation. Responsible for the creation of the architecture quality plan which defines the content, scope and objectives of the architecture activities for the project. Creates all conceptual, logical, and physical architecture deliverables documented and agreed to in the architecture quality plan. Produce and maintain all architecture artefacts including vision, principles, constraints, standards, high and low level design etc. Ensure that organisational standards, security solutions/methods and architectures are followed to mitigate security risks. Ensure that proposed high level and low level designs adequately mitigate identified information risks. Create technical implementation plans needed to install security solutions in process control environments. Act as a point of contact for any technical issues within the project. Interface with architecture, network, operations and business stakeholders to ensure that proposed designs address organisational needs. Build effective partnerships with vendors, peer architects, DS&R teams and Operational Service lines. Work with the technical engineers during the full implementation lifecycle and help validate and install the solution. Main Tasks & Responsibilities: Pre-Deployment: Participate in Site Engagement call to gather inputs to technical questionnaire Request & gather physical & local Network Diagrams Request physical details of cabinets, rack locations, buildings, power, etc. Draft Low Level Design Document (LLD) Review Draft LLD with site Update & Issue LLD for internal review and sign off Draft and complete Site Implementation Plan (SIP) Provide FWRC input to Deployment Managers Participate and conduct LLD Peer Reviews Participate and conduct Implementation Plan Peer Reviews Deployment (in conjunction with Site): Provide technical support during implementation. Post Deployment: Ensure that LLD design and drawing is up to date with all site details, drawings, and site specific information Post all FWRC forms, LLD, SIP and site documentation on site SharePoint folder Pre-requisites: Knowledge and experience with industrial control systems and networks. In depth knowledge of networking devices such as Firewalls, Proxy servers, Routers, Switches, TAPs etc. In depth knowledge of networking protocols HTTP, VOIP, TCP/IP, NAT'ing etc. Good understanding of network cabling e.g. copper, fiber and their characteristics. Hold CCNA, CCNP, CCIE or similar Network/Security certification. Strong understanding of TCP/IP, OSI and Purdue Reference Model concepts. Hands-on experience with network devices (switches, routers, firewalls, ect.) in a process control environment. Excellent troubleshooting skills across IT and process control network disciplines. Excellent communication and influencing skills. Ability to analyse complex technical issues and provide options to overcome challenges. Must be a self-starter with the ability and drive to own and deliver a project work package within minimum guidance and support. Desirables: PCN Monitoring Experience CISSP, GICSP, ect TOGAF certification preferred Good working knowledge of ITIL principles. Must have minimum of 6 years' experience working for a global fortune 100 company within network or solutions delivery team. Must have a full appreciation and/or worked within a global operation's team. Further info: Competitive Basic / day rate London To apply: Please either register your CV and complete the information fields requested or send your CV to referencing LCL111 and your current salary
Jun 17, 2025
Full time
Role overview: Working for a global System Integrator (SI), reporting into the enterprise organisations' project manager, this role will support design and implementation of an enterprise network monitoring solution for Process Control Networks. The Security Solution Architect will have responsibility for the solution architecture (both functional and technical). He/She will also be accountable for all the process related aspects of architecture, which include formal engagement with the project manager, project lead architect, and the project team members, adoption-of and compliance-with the Architecture Common Process (Architecture Quality Plans, Design Reviews, etc.) and the delivery of all the required architecture artefacts. Essential Job Functions: Responsible for the high and low level architecture design and implementation. Responsible for the creation of the architecture quality plan which defines the content, scope and objectives of the architecture activities for the project. Creates all conceptual, logical, and physical architecture deliverables documented and agreed to in the architecture quality plan. Produce and maintain all architecture artefacts including vision, principles, constraints, standards, high and low level design etc. Ensure that organisational standards, security solutions/methods and architectures are followed to mitigate security risks. Ensure that proposed high level and low level designs adequately mitigate identified information risks. Create technical implementation plans needed to install security solutions in process control environments. Act as a point of contact for any technical issues within the project. Interface with architecture, network, operations and business stakeholders to ensure that proposed designs address organisational needs. Build effective partnerships with vendors, peer architects, DS&R teams and Operational Service lines. Work with the technical engineers during the full implementation lifecycle and help validate and install the solution. Main Tasks & Responsibilities: Pre-Deployment: Participate in Site Engagement call to gather inputs to technical questionnaire Request & gather physical & local Network Diagrams Request physical details of cabinets, rack locations, buildings, power, etc. Draft Low Level Design Document (LLD) Review Draft LLD with site Update & Issue LLD for internal review and sign off Draft and complete Site Implementation Plan (SIP) Provide FWRC input to Deployment Managers Participate and conduct LLD Peer Reviews Participate and conduct Implementation Plan Peer Reviews Deployment (in conjunction with Site): Provide technical support during implementation. Post Deployment: Ensure that LLD design and drawing is up to date with all site details, drawings, and site specific information Post all FWRC forms, LLD, SIP and site documentation on site SharePoint folder Pre-requisites: Knowledge and experience with industrial control systems and networks. In depth knowledge of networking devices such as Firewalls, Proxy servers, Routers, Switches, TAPs etc. In depth knowledge of networking protocols HTTP, VOIP, TCP/IP, NAT'ing etc. Good understanding of network cabling e.g. copper, fiber and their characteristics. Hold CCNA, CCNP, CCIE or similar Network/Security certification. Strong understanding of TCP/IP, OSI and Purdue Reference Model concepts. Hands-on experience with network devices (switches, routers, firewalls, ect.) in a process control environment. Excellent troubleshooting skills across IT and process control network disciplines. Excellent communication and influencing skills. Ability to analyse complex technical issues and provide options to overcome challenges. Must be a self-starter with the ability and drive to own and deliver a project work package within minimum guidance and support. Desirables: PCN Monitoring Experience CISSP, GICSP, ect TOGAF certification preferred Good working knowledge of ITIL principles. Must have minimum of 6 years' experience working for a global fortune 100 company within network or solutions delivery team. Must have a full appreciation and/or worked within a global operation's team. Further info: Competitive Basic / day rate London To apply: Please either register your CV and complete the information fields requested or send your CV to referencing LCL111 and your current salary
Salary: £80,000 to £100,000 plus on-call bonus Benefits: Private health insurance, Nest pension scheme, competitive holiday allowance, home office equipment, and more Experience: Minimum ten years in a related role, including at least two in a team lead or management position Type: Full-time (37.5 hours) or part-time (4-day week, 32 hours) with flexitime policy Location: Remote (occasional travel to London) About the role We are seeking a fully remote Software Engineering Manager responsible for the daily operations of the NewsNow platform and leading our small development team to deliver impactful product improvements aligned with our mission to provide leading news aggregation services. You and your skills The ideal candidate will: Possess a highly analytical mindset, supported by a degree in mathematics, computer science, statistics, physics, or equivalent experience Have strong coding skills in high-level languages such as Perl, Python, C/C++, Go, Rust, NodeJS, Java, or similar, with a flexible approach to learning new languages Be experienced with Perl, Python 3, and NodeJS, and willing to work with or learn these technologies Possess robust scripting skills (Bash, Perl, Python) Exhibit excellent communication skills, both written and verbal, capable of engaging in technical discussions confidently Be proficient in Linux server and system administration (e.g., package management, kernel updates, filesystems, volume management) Have experience managing containerized workloads using Docker or Kubernetes Be an expert in Root Cause Analysis Have a strong desire to learn new skills and technologies, with proven research capabilities and adaptability Possess at least two years of experience training and leading teams to deliver projects on time and within budget Be willing to lead from the front and take responsibility for team performance Additionally, the candidate should have experience or understanding of at least three of the following areas, with the ability to learn others as needed: Distributed or large-scale systems MySQL/SQL database design, query optimization, and administration Web development using HTML, CSS, JavaScript, Vue/React Apache web server and related modules Cloud platforms such as AWS, Google Cloud, Azure CI/CD pipeline setup, testing, and administration Networking and firewall configuration Natural language processing Responsibilities Leading, motivating, and managing the development team Assign work based on business priorities and team skills Support team members' growth and learning Monitor and report on team performance Maintain high team motivation and focus on delivery Design, develop, and implement solutions Develop expertise in all NewsNow systems and languages Scope, design, and build both frontend and backend components Maintain standards for security, scalability, and maintainability Resolve complex bugs and issues Monitoring, maintenance, and administration of production systems Manage servers running Debian Linux and containerized workloads (Docker Swarm) Oversee replicated databases (MySQL) and volume management (LVM, ZFS) Configure firewalls (iptables/nftables) and routing protocols (BGP, OSPF) Participate in on-call support and resolve production outages Training will be provided on specific technologies used in our stack. Apply now
Jun 17, 2025
Full time
Salary: £80,000 to £100,000 plus on-call bonus Benefits: Private health insurance, Nest pension scheme, competitive holiday allowance, home office equipment, and more Experience: Minimum ten years in a related role, including at least two in a team lead or management position Type: Full-time (37.5 hours) or part-time (4-day week, 32 hours) with flexitime policy Location: Remote (occasional travel to London) About the role We are seeking a fully remote Software Engineering Manager responsible for the daily operations of the NewsNow platform and leading our small development team to deliver impactful product improvements aligned with our mission to provide leading news aggregation services. You and your skills The ideal candidate will: Possess a highly analytical mindset, supported by a degree in mathematics, computer science, statistics, physics, or equivalent experience Have strong coding skills in high-level languages such as Perl, Python, C/C++, Go, Rust, NodeJS, Java, or similar, with a flexible approach to learning new languages Be experienced with Perl, Python 3, and NodeJS, and willing to work with or learn these technologies Possess robust scripting skills (Bash, Perl, Python) Exhibit excellent communication skills, both written and verbal, capable of engaging in technical discussions confidently Be proficient in Linux server and system administration (e.g., package management, kernel updates, filesystems, volume management) Have experience managing containerized workloads using Docker or Kubernetes Be an expert in Root Cause Analysis Have a strong desire to learn new skills and technologies, with proven research capabilities and adaptability Possess at least two years of experience training and leading teams to deliver projects on time and within budget Be willing to lead from the front and take responsibility for team performance Additionally, the candidate should have experience or understanding of at least three of the following areas, with the ability to learn others as needed: Distributed or large-scale systems MySQL/SQL database design, query optimization, and administration Web development using HTML, CSS, JavaScript, Vue/React Apache web server and related modules Cloud platforms such as AWS, Google Cloud, Azure CI/CD pipeline setup, testing, and administration Networking and firewall configuration Natural language processing Responsibilities Leading, motivating, and managing the development team Assign work based on business priorities and team skills Support team members' growth and learning Monitor and report on team performance Maintain high team motivation and focus on delivery Design, develop, and implement solutions Develop expertise in all NewsNow systems and languages Scope, design, and build both frontend and backend components Maintain standards for security, scalability, and maintainability Resolve complex bugs and issues Monitoring, maintenance, and administration of production systems Manage servers running Debian Linux and containerized workloads (Docker Swarm) Oversee replicated databases (MySQL) and volume management (LVM, ZFS) Configure firewalls (iptables/nftables) and routing protocols (BGP, OSPF) Participate in on-call support and resolve production outages Training will be provided on specific technologies used in our stack. Apply now
Fire and Security Sales BDM role - 70k+ OTE and salary £50000 + £6000 Car allowance Can/ Have you sold projects for IP CCTV/ Access or Fire and Security company? Benefits for - Systems Sales BDM - IP Security (CCTV, Access Control) Up to £50000 salary Commission Full permanent Benefits Hybrid vehicle or £6000 Car allowance Commutable sites and Projects South Yorkshire and commutable Role - Sales Business Development Manager - Yorkshire Security + Fire Alarms To gain and sell IP CCTV, Access Control projects on larger single sites (Systems), more than multisites and service sales. Be good if were in the commutable Yorkshire area/ North Nottingham area. Would suit someone who has been a Fire and Security or Integrated Security sales person so knows technical aspects as well as can sell project installs on time for Electronic Security systems or Fire & Security systems. Requirements for - Sales BDM - Integrated Security (IP CCTV, Access Control) Experience selling Projects of Electronic Security Systems, Integrated Security, or Fire and Security/ Fire & Security such as C.C.T.V. & Access Control Able to sell Security projects and installs Projects up to £500k (usually £10k - £200k). Commutable to Barnsley or similar in North Midlands/ South Yorkshire, as area of sales will include Manchester, Leeds, Notts, etc Apply for - Sale BDM - Integrated Security (IP CCTV, Access Control) To Fire and Security Career (ELEY Solutions Ltd) specialist recruitment agency Contact Steve Eley to discuss - IF have Electronic Security Sales experience, and live commutable (South Yorkshire, North Midlands) area
Jun 16, 2025
Full time
Fire and Security Sales BDM role - 70k+ OTE and salary £50000 + £6000 Car allowance Can/ Have you sold projects for IP CCTV/ Access or Fire and Security company? Benefits for - Systems Sales BDM - IP Security (CCTV, Access Control) Up to £50000 salary Commission Full permanent Benefits Hybrid vehicle or £6000 Car allowance Commutable sites and Projects South Yorkshire and commutable Role - Sales Business Development Manager - Yorkshire Security + Fire Alarms To gain and sell IP CCTV, Access Control projects on larger single sites (Systems), more than multisites and service sales. Be good if were in the commutable Yorkshire area/ North Nottingham area. Would suit someone who has been a Fire and Security or Integrated Security sales person so knows technical aspects as well as can sell project installs on time for Electronic Security systems or Fire & Security systems. Requirements for - Sales BDM - Integrated Security (IP CCTV, Access Control) Experience selling Projects of Electronic Security Systems, Integrated Security, or Fire and Security/ Fire & Security such as C.C.T.V. & Access Control Able to sell Security projects and installs Projects up to £500k (usually £10k - £200k). Commutable to Barnsley or similar in North Midlands/ South Yorkshire, as area of sales will include Manchester, Leeds, Notts, etc Apply for - Sale BDM - Integrated Security (IP CCTV, Access Control) To Fire and Security Career (ELEY Solutions Ltd) specialist recruitment agency Contact Steve Eley to discuss - IF have Electronic Security Sales experience, and live commutable (South Yorkshire, North Midlands) area
Post: Head of Facilities Management Salary: £72,181 per annum Grade: FRS G Salary range: £72,181 - £89,656 per annum Contract type: Permanent Working pattern: Full-time Application closing date: 4 PM on Wednesday 25 June 2025 London Fire Brigade (LFB) is London's Fire and Rescue Service - one of the largest firefighting and rescue organisations in the world. We are here to make London a safer city. We employ over 5,500 people, across our operational team (our firefighters), control (our call handlers who answer your 999 calls) and our non-operational team (our teams who work behind the scenes to support our front-line services, including HR, IT, Finance, Procurement, Communications etc.). An exciting new role with LFB's Property Department who oversee the operation, performance, maintenance and repair of buildings, fabric and their systems across the LFB estate. The buildings are a mix of frontline fire stations, Command and control centres and offices spread across London. The Property Group are looking to recruit a Head of Facilities Management tasked to lead the Facilities Management Team delivering maintenance, repairs and minor projects through an outsourced maintenance provision. Overseeing a team of contract managers and facilities managers this role will be responsible for ensuring the successful delivery across all aspects of hard and soft services and delivery of an audit programme ensuring full statutory compliance and that LFB buildings are comfortable, functional, efficient, and safe. Setting the maintenance strategy and approach is key to the role including sourcing strategies for the service requirements. The role is based at LFB's Union Street HQ but travel across the estate will be regularly required. Further information about the main duties and responsibilities of the role are detailed in the job description. If you are unable to see the job description, salary range or the full advert, please visit our jobs pages at to access the full advert. We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability. Assessment Overview Stage 1 To apply, please complete the online application, upload a copy of your up-to-date CV and provide evidence to address the following selection criteria: 1. An experienced property and facilities management professional proficient in the in the procurement and delivery of facilities management services and project delivery (Essential). 2. Leading multi-disciplinary teams and building strong relationships across team/business area/ departmental/ boundaries. 3. Establishing and maintaining effective governance controls in a complex business environment. 4. In-depth knowledge of contract management strategies (Essential). Please note that we will score the evidence you provide based on the competencies listed in the selection criteria above. Shortlisted candidates will be invited to attend stage 2. Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications cannot be accepted. Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form. Stage 2 Assessment for this role is due to take place at LFB Headquarters on Wednesday 09 July 2025. Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements. Additional Information Benefits of working for the London Fire Brigade • 26 days' holiday plus bank holidays • Flexi-time Scheme (which can result in an additional 12 days annual leave) • Additional leave between Christmas Day and New Year • Family (including maternity) leave and emergency support leave • Flexible working including work from home 60% • Free access to the Brigade gym • Use of the Brigade's Medical Adviser/physios/fitness advisers • Free counselling • Season ticket loans • Join social networks including our Equality Support Groups • Contributory pension scheme • Cycle to work scheme • Staff discount scheme including access to Blue Light Card retail and hospitality discounts • Opportunity to access affordable accommodation In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a Standard criminal records check. Successful candidate will be required to declare any convictions for offences and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory.
Jun 16, 2025
Full time
Post: Head of Facilities Management Salary: £72,181 per annum Grade: FRS G Salary range: £72,181 - £89,656 per annum Contract type: Permanent Working pattern: Full-time Application closing date: 4 PM on Wednesday 25 June 2025 London Fire Brigade (LFB) is London's Fire and Rescue Service - one of the largest firefighting and rescue organisations in the world. We are here to make London a safer city. We employ over 5,500 people, across our operational team (our firefighters), control (our call handlers who answer your 999 calls) and our non-operational team (our teams who work behind the scenes to support our front-line services, including HR, IT, Finance, Procurement, Communications etc.). An exciting new role with LFB's Property Department who oversee the operation, performance, maintenance and repair of buildings, fabric and their systems across the LFB estate. The buildings are a mix of frontline fire stations, Command and control centres and offices spread across London. The Property Group are looking to recruit a Head of Facilities Management tasked to lead the Facilities Management Team delivering maintenance, repairs and minor projects through an outsourced maintenance provision. Overseeing a team of contract managers and facilities managers this role will be responsible for ensuring the successful delivery across all aspects of hard and soft services and delivery of an audit programme ensuring full statutory compliance and that LFB buildings are comfortable, functional, efficient, and safe. Setting the maintenance strategy and approach is key to the role including sourcing strategies for the service requirements. The role is based at LFB's Union Street HQ but travel across the estate will be regularly required. Further information about the main duties and responsibilities of the role are detailed in the job description. If you are unable to see the job description, salary range or the full advert, please visit our jobs pages at to access the full advert. We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability. Assessment Overview Stage 1 To apply, please complete the online application, upload a copy of your up-to-date CV and provide evidence to address the following selection criteria: 1. An experienced property and facilities management professional proficient in the in the procurement and delivery of facilities management services and project delivery (Essential). 2. Leading multi-disciplinary teams and building strong relationships across team/business area/ departmental/ boundaries. 3. Establishing and maintaining effective governance controls in a complex business environment. 4. In-depth knowledge of contract management strategies (Essential). Please note that we will score the evidence you provide based on the competencies listed in the selection criteria above. Shortlisted candidates will be invited to attend stage 2. Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications cannot be accepted. Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form. Stage 2 Assessment for this role is due to take place at LFB Headquarters on Wednesday 09 July 2025. Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements. Additional Information Benefits of working for the London Fire Brigade • 26 days' holiday plus bank holidays • Flexi-time Scheme (which can result in an additional 12 days annual leave) • Additional leave between Christmas Day and New Year • Family (including maternity) leave and emergency support leave • Flexible working including work from home 60% • Free access to the Brigade gym • Use of the Brigade's Medical Adviser/physios/fitness advisers • Free counselling • Season ticket loans • Join social networks including our Equality Support Groups • Contributory pension scheme • Cycle to work scheme • Staff discount scheme including access to Blue Light Card retail and hospitality discounts • Opportunity to access affordable accommodation In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a Standard criminal records check. Successful candidate will be required to declare any convictions for offences and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory.
Senior Manager, MarTech & Content Operations London, UK Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today's content experience. WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500.Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. What is The Kitchen? The Kitchen is a KraftHeniz in-house agency. The aim of our social first creative and content agency is to 'bring creativity at the speed to culture'. Our team does this by aiming to build the most talked about food brand on social, create relevant, innovative & reactive advertising by using craft, best practise AND best in class digital content. We already produce 20K assets per year through 10 in-market branches, and are looking to evolve the efficiency and effectiveness of our activities. What does a Senior Manager, MarTech & Content Operations do at Hogarth? TheSenior Manager, MarTech & Content Operations is responsible for helping the Kitchen deliver great content to more people. They do this in collaboration with end users, IT partners and our procurement team. They set the technology and production strategy for our in-house agency, they deliver on that strategy against 3 key areas: Martech - buying and integrating the tech and tools our agency needs to deliver creative from idea to execution Analytics - dashboards and digital reporting for the performance of the agency's content online Generative AI - keeping the agency on top of this and other disruptive trends in content production Reportinglines andkey stakeholders: This role reports to the Marketing Excellence and Transformation Lead at the Kitchen & The Business Director internally at Hogarth Key Responsibilities Partner with IT to manage the investment and business case delivery Work collaboratively with IT and procurement to integrate seamlessly the current stack, keep it up-to-date and scout for new vendor solutions Partner with IT to ensure seamless launch of martech tools + their integration into the broader stack Oversee the utilisation and integration of marketing technology tools, including but not limited to Adobe (Frame.io, Firefly, Express), Shutterstock, Artlist, Monotype, Sprout Social, Google Cloud, Talkwalker Act as a business analyst to map business needs (KPIs) with development of client capabilities, both through services and implementation projects of martech tools Owning & realising our strategy for leveraging operational metrics, analytics tools & reporting to drive the agency's decision making Defining, developing & maintaining our content production technology stack (i.e. tools for tracking & analysis) - optimising for clarity, usability, performance, security, efficiency & scalability Facilitate tool provider training sessions for agency teams Develop and own the Martech and technology strategy for the Kitchen agency Design of an evolutionary roadmap to improve martech capabilities with agency improvement objectives Collaborate closely with local creative, design, production and social teams, scope and design generative solutions to disrupt our content creation solutions (both building in-house, and with external vendors) Work collaboratively with local users and technology owners to identify gaps and under-performing tools to refine and expand the martech stack Set a clear vision for piloting generative AI tools to disrupt our production processes Build a new measurement plan, KPIs, and success measures for the Kitchen's content production operations Leadership Own the technology agenda for the Kitchen Develop and expand the production operations & headcount reporting tool suite to track operational KPIs & create reporting for business leadership Build relationships with other technology stakeholders in the business, across IT, local markets, and other digital teams Collaborate with the content team to improve in-app content creation quality and increase target content production, incl leveraging AI for content production Contributes to KH Team & Kitchen culture by exhibiting ownership, professionalism, passion and leading by example Takes ownership, finds solutions and flags any barriers to success to Kitchen WHQ Team and Kitchen Leads in markets Creates a culture of fresh-thinking, collaboration, respect and inclusivity Requirements Previous experience within experience in MarTech/Adtech business development, digital advertising, digital analytics, or technology consultancy (5 years+) Experience delivering digital transformation projects and collaborating closely with IT teams Demonstrable interest in and knowledge of emerging digital and social first content production trends (e.g. AI-enhancements) Strong cross-capability and cross-function collaboration and communication skills Commercially focused with a passion for delivering and exceeding results Experience of driving change and governance through cross-functional teams Demonstrated experience of successfully working within a virtual team environment Ability to effectively manage multiple projects and relationships cross-functionally Experience with complex decision and planning processes Ability to conduct presentations comfortably to large groups Demonstrated experience working with Senior and Executive management. Inclusion and Impact WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to Hogarth WW. Before you do this, we think it's a good idea to read through our Privacy st atement . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Jun 14, 2025
Full time
Senior Manager, MarTech & Content Operations London, UK Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today's content experience. WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500.Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. What is The Kitchen? The Kitchen is a KraftHeniz in-house agency. The aim of our social first creative and content agency is to 'bring creativity at the speed to culture'. Our team does this by aiming to build the most talked about food brand on social, create relevant, innovative & reactive advertising by using craft, best practise AND best in class digital content. We already produce 20K assets per year through 10 in-market branches, and are looking to evolve the efficiency and effectiveness of our activities. What does a Senior Manager, MarTech & Content Operations do at Hogarth? TheSenior Manager, MarTech & Content Operations is responsible for helping the Kitchen deliver great content to more people. They do this in collaboration with end users, IT partners and our procurement team. They set the technology and production strategy for our in-house agency, they deliver on that strategy against 3 key areas: Martech - buying and integrating the tech and tools our agency needs to deliver creative from idea to execution Analytics - dashboards and digital reporting for the performance of the agency's content online Generative AI - keeping the agency on top of this and other disruptive trends in content production Reportinglines andkey stakeholders: This role reports to the Marketing Excellence and Transformation Lead at the Kitchen & The Business Director internally at Hogarth Key Responsibilities Partner with IT to manage the investment and business case delivery Work collaboratively with IT and procurement to integrate seamlessly the current stack, keep it up-to-date and scout for new vendor solutions Partner with IT to ensure seamless launch of martech tools + their integration into the broader stack Oversee the utilisation and integration of marketing technology tools, including but not limited to Adobe (Frame.io, Firefly, Express), Shutterstock, Artlist, Monotype, Sprout Social, Google Cloud, Talkwalker Act as a business analyst to map business needs (KPIs) with development of client capabilities, both through services and implementation projects of martech tools Owning & realising our strategy for leveraging operational metrics, analytics tools & reporting to drive the agency's decision making Defining, developing & maintaining our content production technology stack (i.e. tools for tracking & analysis) - optimising for clarity, usability, performance, security, efficiency & scalability Facilitate tool provider training sessions for agency teams Develop and own the Martech and technology strategy for the Kitchen agency Design of an evolutionary roadmap to improve martech capabilities with agency improvement objectives Collaborate closely with local creative, design, production and social teams, scope and design generative solutions to disrupt our content creation solutions (both building in-house, and with external vendors) Work collaboratively with local users and technology owners to identify gaps and under-performing tools to refine and expand the martech stack Set a clear vision for piloting generative AI tools to disrupt our production processes Build a new measurement plan, KPIs, and success measures for the Kitchen's content production operations Leadership Own the technology agenda for the Kitchen Develop and expand the production operations & headcount reporting tool suite to track operational KPIs & create reporting for business leadership Build relationships with other technology stakeholders in the business, across IT, local markets, and other digital teams Collaborate with the content team to improve in-app content creation quality and increase target content production, incl leveraging AI for content production Contributes to KH Team & Kitchen culture by exhibiting ownership, professionalism, passion and leading by example Takes ownership, finds solutions and flags any barriers to success to Kitchen WHQ Team and Kitchen Leads in markets Creates a culture of fresh-thinking, collaboration, respect and inclusivity Requirements Previous experience within experience in MarTech/Adtech business development, digital advertising, digital analytics, or technology consultancy (5 years+) Experience delivering digital transformation projects and collaborating closely with IT teams Demonstrable interest in and knowledge of emerging digital and social first content production trends (e.g. AI-enhancements) Strong cross-capability and cross-function collaboration and communication skills Commercially focused with a passion for delivering and exceeding results Experience of driving change and governance through cross-functional teams Demonstrated experience of successfully working within a virtual team environment Ability to effectively manage multiple projects and relationships cross-functionally Experience with complex decision and planning processes Ability to conduct presentations comfortably to large groups Demonstrated experience working with Senior and Executive management. Inclusion and Impact WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to Hogarth WW. Before you do this, we think it's a good idea to read through our Privacy st atement . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Site Services Manager We are looking to recruit a Site Services Manager to oversee the delivery and performance of all non-production services across our Whitley site, which includes Manufacturing and office space combined. Main Purpose of Role : As our Site Services Manager, you will ensure that essential services such as cleaning, security, waste management, utilities, and grounds maintenance are delivered efficiently, safely, and in line with operational needs. This is a 12-month Fixed Term Contract role . The Ideal candidate : To be successful in this role you must have proven hands-on experience in managing site services within a manufacturing or industrial environment and have a strong understanding of health, safety and environment regulations. You will be an excellent communicator, both verbally and written, collaborative in your approach, with a proactive, can-do attitude. What we offer : Competitive salary, 25 days holiday + bank holidays, Holiday purchase scheme, Contributory pension, Paid volunteer day to support a cause you are passionate about, Healthcare cash plan, Enhanced maternity, paternity, adoption and shared parental pay entitlements, Dedicated 24/7 employee benefits platform Verlingue that include things like: free eye tests, retail discounts, EAP WeCare service - including a 24/7 online GP and mental health counselling service, Boost your learning and growth through access to a Talent Library with over 800 courses, covering subjects from business skills to project management essentials, A subsidised on-site canteen, Free car parking, A warm and welcoming team environment and a chance to build a rewarding career. Your day-to-day responsibilities will include : Service Oversight: Manage all site services including cleaning, security, pest control, waste disposal, catering, and grounds maintenance. Contractor Management: Oversee third-party service providers, ensuring compliance with service level agreements (SLAs), health & safety standards, and budget constraints. Utilities & Infrastructure: Support the management of site utilities (e.g., water, gas, electricity, compressed air) and liaise with engineering teams to ensure uninterrupted service. Compliance & Safety: Ensure all site services comply with relevant legislation, company policies, and health & safety regulations. Budget Management: Working with our finance teams to manage budgets for site services, identifying cost-saving opportunities without compromising service quality. Sustainability: Drive initiatives to improve environmental performance, including recycling, energy efficiency, and waste reduction. Emergency Response: Support site emergency preparedness and response plans, including fire safety systems and evacuation procedures. Team Leadership: Lead and develop a team of site services staff, fostering a culture of accountability and continuous improvement. Stakeholder Engagement: Act as the key point of contact for internal departments and external service providers regarding site services. Knowledge, Skills, and Experience : Degree or equivalent in Facilities Management, Business Administration, or a related field, or equivalent experience, Proven experience in managing site services within a manufacturing or industrial environment, Strong understanding of health, safety, and environmental regulations, Excellent organisational, communication, negotiation, and leadership skills, Experience managing budgets and service contracts, Proven team leadership experience, IOSH or NEBOSH certification preferred, Good IT skills. If you are not sure if you have the relevant skills or experience, then please apply (only takes a few minutes) and let our team review and come back to you. A bit about us: Tunstall is a market-leading health and care technology provider. We re passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of 3,000+ people provide lifesaving and life changing technology and services to millions of customers across 18 different countries. At Tunstall you ll find a place where you re valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at each step. From our open, fair, and transparent recruitment processes, through to the many development and career growth opportunities we provide. Each Tunstall colleague has a superpower they re unique. No one else is them, and we think that s special. Come and join our mission and be part of our team, our One Tunstall team.
Jun 14, 2025
Contractor
Site Services Manager We are looking to recruit a Site Services Manager to oversee the delivery and performance of all non-production services across our Whitley site, which includes Manufacturing and office space combined. Main Purpose of Role : As our Site Services Manager, you will ensure that essential services such as cleaning, security, waste management, utilities, and grounds maintenance are delivered efficiently, safely, and in line with operational needs. This is a 12-month Fixed Term Contract role . The Ideal candidate : To be successful in this role you must have proven hands-on experience in managing site services within a manufacturing or industrial environment and have a strong understanding of health, safety and environment regulations. You will be an excellent communicator, both verbally and written, collaborative in your approach, with a proactive, can-do attitude. What we offer : Competitive salary, 25 days holiday + bank holidays, Holiday purchase scheme, Contributory pension, Paid volunteer day to support a cause you are passionate about, Healthcare cash plan, Enhanced maternity, paternity, adoption and shared parental pay entitlements, Dedicated 24/7 employee benefits platform Verlingue that include things like: free eye tests, retail discounts, EAP WeCare service - including a 24/7 online GP and mental health counselling service, Boost your learning and growth through access to a Talent Library with over 800 courses, covering subjects from business skills to project management essentials, A subsidised on-site canteen, Free car parking, A warm and welcoming team environment and a chance to build a rewarding career. Your day-to-day responsibilities will include : Service Oversight: Manage all site services including cleaning, security, pest control, waste disposal, catering, and grounds maintenance. Contractor Management: Oversee third-party service providers, ensuring compliance with service level agreements (SLAs), health & safety standards, and budget constraints. Utilities & Infrastructure: Support the management of site utilities (e.g., water, gas, electricity, compressed air) and liaise with engineering teams to ensure uninterrupted service. Compliance & Safety: Ensure all site services comply with relevant legislation, company policies, and health & safety regulations. Budget Management: Working with our finance teams to manage budgets for site services, identifying cost-saving opportunities without compromising service quality. Sustainability: Drive initiatives to improve environmental performance, including recycling, energy efficiency, and waste reduction. Emergency Response: Support site emergency preparedness and response plans, including fire safety systems and evacuation procedures. Team Leadership: Lead and develop a team of site services staff, fostering a culture of accountability and continuous improvement. Stakeholder Engagement: Act as the key point of contact for internal departments and external service providers regarding site services. Knowledge, Skills, and Experience : Degree or equivalent in Facilities Management, Business Administration, or a related field, or equivalent experience, Proven experience in managing site services within a manufacturing or industrial environment, Strong understanding of health, safety, and environmental regulations, Excellent organisational, communication, negotiation, and leadership skills, Experience managing budgets and service contracts, Proven team leadership experience, IOSH or NEBOSH certification preferred, Good IT skills. If you are not sure if you have the relevant skills or experience, then please apply (only takes a few minutes) and let our team review and come back to you. A bit about us: Tunstall is a market-leading health and care technology provider. We re passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of 3,000+ people provide lifesaving and life changing technology and services to millions of customers across 18 different countries. At Tunstall you ll find a place where you re valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at each step. From our open, fair, and transparent recruitment processes, through to the many development and career growth opportunities we provide. Each Tunstall colleague has a superpower they re unique. No one else is them, and we think that s special. Come and join our mission and be part of our team, our One Tunstall team.
An exciting opportunity has arisen for a Business Development Manager / Technical Sales Manager with at least 3 years experience in the fire and security industry to join an established company providing fire safety solutions. Our client is a prominent provider of fire alarm and electrical services to both commercial and residential sectors. As a Business Development Manager / Technical Sales Manager , you will be tasked with generating new business, maintaining client relationships, and contributing to the overall growth strategy of the company. This full-time permanent role is office based offering a competitive salary and benefits. Key Responsibilities Identify and secure new business opportunities in fire and security services. Build and nurture relationships with existing clients. Prepare and deliver tailored proposals, quotations, and tenders. Collaborate with the engineering and operations teams for smooth project execution. Stay updated on industry trends, legislation, and competitor activities. Ensure a deep understanding of client requirements and deliver personalised solutions. What We Are Looking For Previously worked as Business Development Manager, Sales Manager, Account Manager, Technical Sales Manager, Fire Sales Manager, Security Sales Manager, Fire Alarm Sales Manager or in a similar role. At least 3 years experience in B2B sales within the fire and security industry. In-depth knowledge of fire alarm systems, CCTV, access control, and compliance regulations (e.g., BS5839, BS EN 50132). Exceptional communication, negotiation, and presentation skills. Familiarity with CRM software and Microsoft Office (Word, Excel, Outlook). Results-oriented, with a strong sales track record and target focus. What's On Offer Competitive salary. Training and ongoing support. Career progression opportunities. 28 days holiday, including bank holidays. This is a great opportunity for a Business Development Manager / Technical Sales Manager to join a growing and dynamic company. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Jun 13, 2025
Full time
An exciting opportunity has arisen for a Business Development Manager / Technical Sales Manager with at least 3 years experience in the fire and security industry to join an established company providing fire safety solutions. Our client is a prominent provider of fire alarm and electrical services to both commercial and residential sectors. As a Business Development Manager / Technical Sales Manager , you will be tasked with generating new business, maintaining client relationships, and contributing to the overall growth strategy of the company. This full-time permanent role is office based offering a competitive salary and benefits. Key Responsibilities Identify and secure new business opportunities in fire and security services. Build and nurture relationships with existing clients. Prepare and deliver tailored proposals, quotations, and tenders. Collaborate with the engineering and operations teams for smooth project execution. Stay updated on industry trends, legislation, and competitor activities. Ensure a deep understanding of client requirements and deliver personalised solutions. What We Are Looking For Previously worked as Business Development Manager, Sales Manager, Account Manager, Technical Sales Manager, Fire Sales Manager, Security Sales Manager, Fire Alarm Sales Manager or in a similar role. At least 3 years experience in B2B sales within the fire and security industry. In-depth knowledge of fire alarm systems, CCTV, access control, and compliance regulations (e.g., BS5839, BS EN 50132). Exceptional communication, negotiation, and presentation skills. Familiarity with CRM software and Microsoft Office (Word, Excel, Outlook). Results-oriented, with a strong sales track record and target focus. What's On Offer Competitive salary. Training and ongoing support. Career progression opportunities. 28 days holiday, including bank holidays. This is a great opportunity for a Business Development Manager / Technical Sales Manager to join a growing and dynamic company. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
3 rd line Technical Support & Project Engineer Contract: Full-time, Permanent Location: Hitchin (Hybrid) Salary: Up to £46,(Apply online only) (Dependent on experience) Working hours:, Monday to Friday office hours (Excluding Public Holidays) Benefits: 25 holidays + BHs + Pension + Provate health care. About the role We are looking for an experienced and motivated individual with a passion to deliver IT solutions to the high standard. Daily tasks will be varied, they will involve time spent at customers sites providing in person support, project delivery and discussing future plans for system improvements. Alternatively, time will be spent in the office delivering remote support and being an escalation point for team members. We understand the importance of the people who make the business. We are looking for someone who is looking for a career, we can then work with you to support and develop with training and certifications. We are looking for an experienced and motivated individual with a passion to deliver IT solutions to the high standard. Daily tasks will be varied, they will involve time spent at customers sites providing in person support, project delivery and discussing future plans for system improvements. Alternatively, time will be spent in our office delivering remote support and being an escalation point for team members. We understand the importance of the people who make the business. We are looking for someone who is looking for a career, we can then work with you to support and develop with training and certifications. Minimum Requirements 3 Years minimum experience in working at an MSP. With both onsite and support desk experience. Must be UK Resident, with own car available for business use. Requirements Outstanding problem-solving and troubleshooting skills. Excellent written and verbal communication. Outstanding customer service skills. Experience with management of devices and policies with Microsoft Endpoint Manager/Microsoft Intune. Deployment and advanced support of Microsoft 365 products, including Entra ID, SharePoint/OneDrive and Teams. Management and troubleshooting of Windows Server (Apply online only), including Remote Desktop Services, Active Directory, AD Sync & Group Policy. A good understanding of virtualization technologies such as Hyper-V. Technical knowledge of LAN/WAN, Routing, Switching, WatchGuard firewalls, VLANs and VPNs Understanding of backup, recovery and business continuity concepts. Understanding of security concepts, Cyber essentials framework, compliance and governance. Ability to provide technical advice, in an easy-to-understand manner, to various-sized organisations. Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. Add and maintain accurate technical documentation. Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications Microsoft Certifications. Exposure to ITIL or other ITSM framework IND/LET
Jun 13, 2025
Full time
3 rd line Technical Support & Project Engineer Contract: Full-time, Permanent Location: Hitchin (Hybrid) Salary: Up to £46,(Apply online only) (Dependent on experience) Working hours:, Monday to Friday office hours (Excluding Public Holidays) Benefits: 25 holidays + BHs + Pension + Provate health care. About the role We are looking for an experienced and motivated individual with a passion to deliver IT solutions to the high standard. Daily tasks will be varied, they will involve time spent at customers sites providing in person support, project delivery and discussing future plans for system improvements. Alternatively, time will be spent in the office delivering remote support and being an escalation point for team members. We understand the importance of the people who make the business. We are looking for someone who is looking for a career, we can then work with you to support and develop with training and certifications. We are looking for an experienced and motivated individual with a passion to deliver IT solutions to the high standard. Daily tasks will be varied, they will involve time spent at customers sites providing in person support, project delivery and discussing future plans for system improvements. Alternatively, time will be spent in our office delivering remote support and being an escalation point for team members. We understand the importance of the people who make the business. We are looking for someone who is looking for a career, we can then work with you to support and develop with training and certifications. Minimum Requirements 3 Years minimum experience in working at an MSP. With both onsite and support desk experience. Must be UK Resident, with own car available for business use. Requirements Outstanding problem-solving and troubleshooting skills. Excellent written and verbal communication. Outstanding customer service skills. Experience with management of devices and policies with Microsoft Endpoint Manager/Microsoft Intune. Deployment and advanced support of Microsoft 365 products, including Entra ID, SharePoint/OneDrive and Teams. Management and troubleshooting of Windows Server (Apply online only), including Remote Desktop Services, Active Directory, AD Sync & Group Policy. A good understanding of virtualization technologies such as Hyper-V. Technical knowledge of LAN/WAN, Routing, Switching, WatchGuard firewalls, VLANs and VPNs Understanding of backup, recovery and business continuity concepts. Understanding of security concepts, Cyber essentials framework, compliance and governance. Ability to provide technical advice, in an easy-to-understand manner, to various-sized organisations. Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. Add and maintain accurate technical documentation. Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications Microsoft Certifications. Exposure to ITIL or other ITSM framework IND/LET
About the team The role of the Facility Management Unit is to ensure that the GLA's headquarters at City Hall, the GLA demised space at Union Street and the national heritage assets of Trafalgar Square and Parliament Square Gardens are managed effectivity, meet the needs of those using them and comply with statutory requirements, providing a suitable and safe environment for everyone. The responsibility for managing the Squares is set out in the Greater London Authority Act 1999 and covers the care, control, management and prevention of abuses. The Unit is split into 3 teams covering hard services (engineering, maintenance and infrastructure), support services (including security and accommodation) and amenities and events (including cleansing, porterage, catering and hospitality). Managing and delivering projects ranging from building works, refurbishments, events through to office moves are common across all 3 workstreams. About the role This role is the facilities specialist leading in project management and the day to day management and delivery of hard services and infrastructure facilities operations. This includes setting the standards, tone and culture for hard services to create a safe, welcoming and inclusive customer experience at the Authority's core sites at City Hall, Union Street, and the iconic listed sites at Trafalgar Square and Parliament Square Garden, Projects and Technical Services: Deputise for the Facilities Managers and other Assistant Facilities Managers when required. Project management of infrastructure and building fabric projects, accommodation moves and changes, procurement of allocated facilities contracts and providing facilities management input into corporate projects such as high profile event and the GLA elections. Manage and oversee the capital project programme across the Authority's core sites, taking ownership of the projects calendar and liaising with the events team to deconflict programmes. Act as the technical specialist in Computer Aided Drawing systems, designing, editing and maintaining building drawings and developing and maintaining a suitable drawing filing system. Manage the technical services areas of the Computer Aided Facilities Management System. Analysing performance data, monitoring trends, and acting on findings and the preparation and execution of improvement plans. Training other members of staff and contractors in the use of FM IT systems. Facilities Operations: Ensure compliance with building regulations and health and safety legislation and participate in risk assessment of all areas and activities under control of the job. Manage and coordinate the day to day delivery of outsourced Hard Services contracts ensuring compliance with terms, conditions and specifications, monitoring key performance indicators and overseeing and co-ordinating the work of their on-site teams, including: Building and fabric maintenance covering both planned preventative maintenance and reactive maintenance tasks. Conservation and protection of the listed national heritage sites and their statues, monuments and structures at Trafalgar Square and Parliament Square Gardens. Broadcasting and audio-visual services in direct support of the Authority's statutory meetings and the GLA Elections, including checking the operability of AV systems in the principle public meeting rooms and assisting and advising users, in conjunction with the broadcast contractor, with set-ups. Managing the utility contracts, ensuring continuity of supply and that the Authority is getting best value and meeting its carbon net zero commitments. Provide management and operational support to events and facilities operations at City Hall, Union Street, Trafalgar Squares, Parliament Square or at other locations, as and when required. Monitor quality and performance of FM hard services and technical building assets, analyse data, carry out trend analysis, benchmark services and act on findings. Budget monitoring of the services and projects for the areas of responsibility. Operations planning and managing Emergencies & Incidents: Develop and implement Standard Operating Procedures (SOPs) and instructions for the areas of responsibility, that support operational plans and the facilities strategy, quality assuring service delivery and maintaining standards. Prepare and deliver operational emergency response and business continuity procedures for the areas of responsibility, including power outage response and recovery plans and creating aide memoires that support tactical plans. Act as the first line of management response in dealing with complaints and facilities or service failures at Authority sites and liaising with the appropriate FM workstream and implementing contingency procedures when required. Design and implement testing and exercising for the areas of responsibility, including fire evacuation exercises and leading on the co-ordination of providing technical building information to the emergency services during fire incidents. Participate as a member of the command and control cadre for emergencies and incidents. Participate in the out of hours Duty Officer and management rota for the Authority's premises at City Hall, Trafalgar Square and Parliament Square Gardens. Duty Building Manager: Perform the role of the duty building manager, ensuring the building is presented to a high standard and that the services provided meet the Authority's operational requirements. Monitoring the general functioning and safety of the building and events, liaising with specialist service suppliers, relevant Facilities Managers and addressing any issues that need resolving or that are emerging. This will mainly focus on immediate operational needs and taking responsibility for events that take place in City Hall. This will mean having operational management control over other FM disciplines such as Reception/Helpdesk, Catering, Cleaning, Porterage, Broadcasting and Maintenance. Resolving service complaints and complex issues from internal and external event organisers and assisting them in delivering their activity in line with contracts/service levels. Carry out the duties of a Greater London Authority (GLA) warranted Enforcement Officer in relation to Trafalgar Square and Parliament Square and when required prepare evidence for prosecutions under the byelaws and Police Reform and Social Responsibility Act 2011. Attending court to give evidence as necessary. Staffing: Responsible for managing one Facilities Officer. This includes all aspects of staff management, maintaining standards, ensuring that staff work in accordance with the SOPs, instructions, the Authority's policies and code of ethics. Carrying out recruitment, conducting performance reviews, monitoring and managing absence, carrying out return to works interviews after sickness, conducting informal guidance meetings, standard setting meetings and disciplinary investigations. Ensure that the Facilities Officer is trained and competent to carry out their roles, including any statutory or mandatory corporate training and maintaining training records. Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross-department and cross-organisational groups and project teams. Realise the benefits of London's diversity by promoting and enabling equality of opportunities and promoting the diverse needs and aspirations of London's communities. Special Conditions This is predominantly an operational role that requires attendance in person at the Authority's core sites at City Hall, Union Street, Trafalgar Square or Parliament Square. Some occasional working from home is possible when carrying out planning and project work. The job holder will be required to qualify to become a warranted enforcement Officer in relation to the legislation covering Trafalgar Square and Parliament Square Gardens, within 4 months of commencing the role, training for this will be provided. The job holder must maintain a valid first aid at work qualification, or equivalent qualification appropriate to the workplace. The job holder must have personal resilience and maintain an appropriate level of physical fitness to carry out all aspects of the role including the ability to access plant rooms, read meters, climb ladders and move items of portable equipment and furniture should the need arise. This is a non-uniformed position. The job holder will be required to maintain a standard of personal appearance which is appropriate to a front of house role, and which is acceptable to the Facilities Manager - Hard Services. This requires the job holder to supply and wear their own formal business suit. The job holder will be required to participate in a duty manager rota to provide cover out of normal business hours, for which a special allowance is paid. When on call as the Duty Officer the job, holder must be within 4 hours travelling time from City Hall and fit for duty. What your day will look like: Multi-tasking across a range of subject areas and prioritising your work Ensuring that City Hall and the GLA demised space at Union Street are available and that all the key services and facilities are operational. Working with the FM Helpdesk team and picking up any escalated issues. . click apply for full job details
Jun 12, 2025
Full time
About the team The role of the Facility Management Unit is to ensure that the GLA's headquarters at City Hall, the GLA demised space at Union Street and the national heritage assets of Trafalgar Square and Parliament Square Gardens are managed effectivity, meet the needs of those using them and comply with statutory requirements, providing a suitable and safe environment for everyone. The responsibility for managing the Squares is set out in the Greater London Authority Act 1999 and covers the care, control, management and prevention of abuses. The Unit is split into 3 teams covering hard services (engineering, maintenance and infrastructure), support services (including security and accommodation) and amenities and events (including cleansing, porterage, catering and hospitality). Managing and delivering projects ranging from building works, refurbishments, events through to office moves are common across all 3 workstreams. About the role This role is the facilities specialist leading in project management and the day to day management and delivery of hard services and infrastructure facilities operations. This includes setting the standards, tone and culture for hard services to create a safe, welcoming and inclusive customer experience at the Authority's core sites at City Hall, Union Street, and the iconic listed sites at Trafalgar Square and Parliament Square Garden, Projects and Technical Services: Deputise for the Facilities Managers and other Assistant Facilities Managers when required. Project management of infrastructure and building fabric projects, accommodation moves and changes, procurement of allocated facilities contracts and providing facilities management input into corporate projects such as high profile event and the GLA elections. Manage and oversee the capital project programme across the Authority's core sites, taking ownership of the projects calendar and liaising with the events team to deconflict programmes. Act as the technical specialist in Computer Aided Drawing systems, designing, editing and maintaining building drawings and developing and maintaining a suitable drawing filing system. Manage the technical services areas of the Computer Aided Facilities Management System. Analysing performance data, monitoring trends, and acting on findings and the preparation and execution of improvement plans. Training other members of staff and contractors in the use of FM IT systems. Facilities Operations: Ensure compliance with building regulations and health and safety legislation and participate in risk assessment of all areas and activities under control of the job. Manage and coordinate the day to day delivery of outsourced Hard Services contracts ensuring compliance with terms, conditions and specifications, monitoring key performance indicators and overseeing and co-ordinating the work of their on-site teams, including: Building and fabric maintenance covering both planned preventative maintenance and reactive maintenance tasks. Conservation and protection of the listed national heritage sites and their statues, monuments and structures at Trafalgar Square and Parliament Square Gardens. Broadcasting and audio-visual services in direct support of the Authority's statutory meetings and the GLA Elections, including checking the operability of AV systems in the principle public meeting rooms and assisting and advising users, in conjunction with the broadcast contractor, with set-ups. Managing the utility contracts, ensuring continuity of supply and that the Authority is getting best value and meeting its carbon net zero commitments. Provide management and operational support to events and facilities operations at City Hall, Union Street, Trafalgar Squares, Parliament Square or at other locations, as and when required. Monitor quality and performance of FM hard services and technical building assets, analyse data, carry out trend analysis, benchmark services and act on findings. Budget monitoring of the services and projects for the areas of responsibility. Operations planning and managing Emergencies & Incidents: Develop and implement Standard Operating Procedures (SOPs) and instructions for the areas of responsibility, that support operational plans and the facilities strategy, quality assuring service delivery and maintaining standards. Prepare and deliver operational emergency response and business continuity procedures for the areas of responsibility, including power outage response and recovery plans and creating aide memoires that support tactical plans. Act as the first line of management response in dealing with complaints and facilities or service failures at Authority sites and liaising with the appropriate FM workstream and implementing contingency procedures when required. Design and implement testing and exercising for the areas of responsibility, including fire evacuation exercises and leading on the co-ordination of providing technical building information to the emergency services during fire incidents. Participate as a member of the command and control cadre for emergencies and incidents. Participate in the out of hours Duty Officer and management rota for the Authority's premises at City Hall, Trafalgar Square and Parliament Square Gardens. Duty Building Manager: Perform the role of the duty building manager, ensuring the building is presented to a high standard and that the services provided meet the Authority's operational requirements. Monitoring the general functioning and safety of the building and events, liaising with specialist service suppliers, relevant Facilities Managers and addressing any issues that need resolving or that are emerging. This will mainly focus on immediate operational needs and taking responsibility for events that take place in City Hall. This will mean having operational management control over other FM disciplines such as Reception/Helpdesk, Catering, Cleaning, Porterage, Broadcasting and Maintenance. Resolving service complaints and complex issues from internal and external event organisers and assisting them in delivering their activity in line with contracts/service levels. Carry out the duties of a Greater London Authority (GLA) warranted Enforcement Officer in relation to Trafalgar Square and Parliament Square and when required prepare evidence for prosecutions under the byelaws and Police Reform and Social Responsibility Act 2011. Attending court to give evidence as necessary. Staffing: Responsible for managing one Facilities Officer. This includes all aspects of staff management, maintaining standards, ensuring that staff work in accordance with the SOPs, instructions, the Authority's policies and code of ethics. Carrying out recruitment, conducting performance reviews, monitoring and managing absence, carrying out return to works interviews after sickness, conducting informal guidance meetings, standard setting meetings and disciplinary investigations. Ensure that the Facilities Officer is trained and competent to carry out their roles, including any statutory or mandatory corporate training and maintaining training records. Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross-department and cross-organisational groups and project teams. Realise the benefits of London's diversity by promoting and enabling equality of opportunities and promoting the diverse needs and aspirations of London's communities. Special Conditions This is predominantly an operational role that requires attendance in person at the Authority's core sites at City Hall, Union Street, Trafalgar Square or Parliament Square. Some occasional working from home is possible when carrying out planning and project work. The job holder will be required to qualify to become a warranted enforcement Officer in relation to the legislation covering Trafalgar Square and Parliament Square Gardens, within 4 months of commencing the role, training for this will be provided. The job holder must maintain a valid first aid at work qualification, or equivalent qualification appropriate to the workplace. The job holder must have personal resilience and maintain an appropriate level of physical fitness to carry out all aspects of the role including the ability to access plant rooms, read meters, climb ladders and move items of portable equipment and furniture should the need arise. This is a non-uniformed position. The job holder will be required to maintain a standard of personal appearance which is appropriate to a front of house role, and which is acceptable to the Facilities Manager - Hard Services. This requires the job holder to supply and wear their own formal business suit. The job holder will be required to participate in a duty manager rota to provide cover out of normal business hours, for which a special allowance is paid. When on call as the Duty Officer the job, holder must be within 4 hours travelling time from City Hall and fit for duty. What your day will look like: Multi-tasking across a range of subject areas and prioritising your work Ensuring that City Hall and the GLA demised space at Union Street are available and that all the key services and facilities are operational. Working with the FM Helpdesk team and picking up any escalated issues. . click apply for full job details
