Select how often (in days) to receive an alert: Senior Manager, Data Product Management Department: IT City: London Location: GB INTRODUCTION JOB PURPOSE The Senior Manager, Data Product Management will lead a team of Data Product Managers to deliver enterprise-grade data products that enable analytics, reporting, and data-driven decision-making across the organisation. This individual will be accountable for the full data product lifecycle - from strategic planning and stakeholder engagement, through to delivery, adoption, and continuous improvement, scaling through their team. Working in close partnership with technology, governance, architecture, and business teams, the role ensures that Burberry's data products are trustworthy, scalable, and designed with the end-user in mind. RESPONSIBILITIES Team Leadership and Development: Lead, mentor, and develop a team of Data Product Managers, fostering a culture of ownership, collaboration, and innovation. Product Strategy and Roadmapping: Define and manage the roadmap for enterprise data products, ensuring alignment with business priorities and strategic objectives. Stakeholder Engagement: Act as the key interface between business users, data consumers, and technical teams. Translate business needs into data product requirements and features. Product Lifecycle Ownership: Manage the end-to-end lifecycle of data products, from initial discovery and requirements gathering to launch, maintenance, and retirement. Data Quality and Governance Partnership: Collaborate with Data Governance and Data Quality functions to ensure data products are compliant, trusted, and well-documented. User-Centric Design: Ensure all data products are designed with usability in mind, delivering consistent, curated, and discoverable data to internal customers. Adoption and Change Management: Drive adoption of data products across the organisation by ensuring clear documentation, training materials, and feedback loops are in place. Cross-Functional Collaboration: Work with Enterprise Data Architecture, Engineering, and Platform teams to ensure products are technically robust and aligned to architecture standards. Performance Measurement: Define and track KPIs for data product success, including usage metrics, business impact, and quality benchmarks. Innovation and Continuous Improvement: Proactively identify opportunities to evolve the data product strategy, improve delivery processes, and incorporate new data assets or capabilities. PERSONAL PROFILE Data Product Management Expertise: Strong track record in data product management or similar roles, ideally in a large or complex business environment. Team Leadership: Experience managing high-performing teams, with demonstrated ability to mentor and develop talent. Stakeholder Management: Proven ability to build relationships with business, technical, and executive stakeholders, driving alignment and value delivery. Data Fluency: Solid understanding of data concepts, data modelling, data lifecycle management, and data governance principles. Tool Proficiency: Familiarity with tools such as data catalogues, workflow managers, backlog trackers (e.g., Jira), and analytics platforms (e.g., Power BI, Looker). Agile Delivery: Comfortable working in Agile or hybrid delivery environments, with experience in backlog management, iteration planning, and stakeholder demos. Change Management: Skilled in promoting adoption of new products or services through enablement, communication, and support. Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. Job Segment: Senior Product Manager, Data Management, Strategic Planning, PLM, Data Architect, Operations, Data, Strategy, Management
Aug 09, 2025
Full time
Select how often (in days) to receive an alert: Senior Manager, Data Product Management Department: IT City: London Location: GB INTRODUCTION JOB PURPOSE The Senior Manager, Data Product Management will lead a team of Data Product Managers to deliver enterprise-grade data products that enable analytics, reporting, and data-driven decision-making across the organisation. This individual will be accountable for the full data product lifecycle - from strategic planning and stakeholder engagement, through to delivery, adoption, and continuous improvement, scaling through their team. Working in close partnership with technology, governance, architecture, and business teams, the role ensures that Burberry's data products are trustworthy, scalable, and designed with the end-user in mind. RESPONSIBILITIES Team Leadership and Development: Lead, mentor, and develop a team of Data Product Managers, fostering a culture of ownership, collaboration, and innovation. Product Strategy and Roadmapping: Define and manage the roadmap for enterprise data products, ensuring alignment with business priorities and strategic objectives. Stakeholder Engagement: Act as the key interface between business users, data consumers, and technical teams. Translate business needs into data product requirements and features. Product Lifecycle Ownership: Manage the end-to-end lifecycle of data products, from initial discovery and requirements gathering to launch, maintenance, and retirement. Data Quality and Governance Partnership: Collaborate with Data Governance and Data Quality functions to ensure data products are compliant, trusted, and well-documented. User-Centric Design: Ensure all data products are designed with usability in mind, delivering consistent, curated, and discoverable data to internal customers. Adoption and Change Management: Drive adoption of data products across the organisation by ensuring clear documentation, training materials, and feedback loops are in place. Cross-Functional Collaboration: Work with Enterprise Data Architecture, Engineering, and Platform teams to ensure products are technically robust and aligned to architecture standards. Performance Measurement: Define and track KPIs for data product success, including usage metrics, business impact, and quality benchmarks. Innovation and Continuous Improvement: Proactively identify opportunities to evolve the data product strategy, improve delivery processes, and incorporate new data assets or capabilities. PERSONAL PROFILE Data Product Management Expertise: Strong track record in data product management or similar roles, ideally in a large or complex business environment. Team Leadership: Experience managing high-performing teams, with demonstrated ability to mentor and develop talent. Stakeholder Management: Proven ability to build relationships with business, technical, and executive stakeholders, driving alignment and value delivery. Data Fluency: Solid understanding of data concepts, data modelling, data lifecycle management, and data governance principles. Tool Proficiency: Familiarity with tools such as data catalogues, workflow managers, backlog trackers (e.g., Jira), and analytics platforms (e.g., Power BI, Looker). Agile Delivery: Comfortable working in Agile or hybrid delivery environments, with experience in backlog management, iteration planning, and stakeholder demos. Change Management: Skilled in promoting adoption of new products or services through enablement, communication, and support. Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. Job Segment: Senior Product Manager, Data Management, Strategic Planning, PLM, Data Architect, Operations, Data, Strategy, Management
Join us as an Investment Advisor (IA) and work in close partnership with Relationship Managers in Private Banking, serving as a specialist with a deep understanding of our investment offerings. In this role, you'll focus on direct interactions with affluent clients, building and nurturing both internal and external relationships to grow a portfolio of investment and discretionary clients. The IA is expected to stay informed on the latest regulatory requirements and compliance policies, ensuring strict adherence to all standards. Maintaining compliance and managing risk are essential aspects of this role, as we aim to protect the business from undue exposure. To succeed as an Investment Advisor, you should possess the following essential skills and qualifications: Industry qualifications at FCA Level 6 and/or CFA, with the potential to pursue additional qualifications as required by business needs. A deep, comprehensive understanding of our investment philosophy, including asset classes such as equities, bonds, alternatives, derivatives, and foreign exchange. Excellent knowledge of macroeconomics, portfolio construction, and the range of solutions needed for effective implementation. Familiarity with behavioral economics is also a plus. Some other highly valued skills include: Self-motivation and the ability to strategically plan and execute client acquisition and relationship-building efforts. Relevant experience in the affluent investment industry at a level consistent with the role. Excellent presentation skills to effectively communicate and showcase our investment offerings. A collaborative mindset, able to work with colleagues worldwide to deliver comprehensive banking and financial services for clients. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in London. This role is deemed as a Certified role under the PRA & UK Financial Conduct Authority - Individual Accountabilities Regulations and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks. Purpose of the role To develop and manage the success of specific financial products and services, providing in-depth expertise on a particular product line, bridging the gap between product development, marketing, sales, and customer service. Accountabilities Provision of SME expertise on specific products and services to customers and colleagues, including features, functionalities, benefits, limitations, risks and compliance. Understanding of market trends, new features, regulatory requirements and potential risks, and analysis of data obtained from sales figures and, customer feedback, to support the product development process, and communicate key findings to relevant stakeholders to improve product offerings. Response to customer inquiries,attend client meetings and obtain a detailed understanding of complex personal / corporate financial circumstances in order to provide options for suitable product solutions. Support with resolution of issues,and provision of guidance on product usage Presentation of the advantages and features of the product to potential customers,building trust and encouraging adoption. Assistance with the development and execution of marketing materials for the product,such as pitch materials and client presentations. Participation in training sessions and workshops to share product knowledge and expertise with colleagues and other stakeholders. Participation in events,conferences,and other networking opportunities to showcase the product and generate interest. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Aug 09, 2025
Full time
Join us as an Investment Advisor (IA) and work in close partnership with Relationship Managers in Private Banking, serving as a specialist with a deep understanding of our investment offerings. In this role, you'll focus on direct interactions with affluent clients, building and nurturing both internal and external relationships to grow a portfolio of investment and discretionary clients. The IA is expected to stay informed on the latest regulatory requirements and compliance policies, ensuring strict adherence to all standards. Maintaining compliance and managing risk are essential aspects of this role, as we aim to protect the business from undue exposure. To succeed as an Investment Advisor, you should possess the following essential skills and qualifications: Industry qualifications at FCA Level 6 and/or CFA, with the potential to pursue additional qualifications as required by business needs. A deep, comprehensive understanding of our investment philosophy, including asset classes such as equities, bonds, alternatives, derivatives, and foreign exchange. Excellent knowledge of macroeconomics, portfolio construction, and the range of solutions needed for effective implementation. Familiarity with behavioral economics is also a plus. Some other highly valued skills include: Self-motivation and the ability to strategically plan and execute client acquisition and relationship-building efforts. Relevant experience in the affluent investment industry at a level consistent with the role. Excellent presentation skills to effectively communicate and showcase our investment offerings. A collaborative mindset, able to work with colleagues worldwide to deliver comprehensive banking and financial services for clients. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in London. This role is deemed as a Certified role under the PRA & UK Financial Conduct Authority - Individual Accountabilities Regulations and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks. Purpose of the role To develop and manage the success of specific financial products and services, providing in-depth expertise on a particular product line, bridging the gap between product development, marketing, sales, and customer service. Accountabilities Provision of SME expertise on specific products and services to customers and colleagues, including features, functionalities, benefits, limitations, risks and compliance. Understanding of market trends, new features, regulatory requirements and potential risks, and analysis of data obtained from sales figures and, customer feedback, to support the product development process, and communicate key findings to relevant stakeholders to improve product offerings. Response to customer inquiries,attend client meetings and obtain a detailed understanding of complex personal / corporate financial circumstances in order to provide options for suitable product solutions. Support with resolution of issues,and provision of guidance on product usage Presentation of the advantages and features of the product to potential customers,building trust and encouraging adoption. Assistance with the development and execution of marketing materials for the product,such as pitch materials and client presentations. Participation in training sessions and workshops to share product knowledge and expertise with colleagues and other stakeholders. Participation in events,conferences,and other networking opportunities to showcase the product and generate interest. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Senior Cloud Operations Architect, ES - EMEA Job ID: AWS EMEA SARL (Belgium Branch) - G97 Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Cloud Operations Architect drive our customers' creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to Fortune 500 enterprises. As a Sr.Cloud Operations Architect, you will help craft and execute strategies to drive our customers' adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. The Sr.Cloud Operations Architect is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us! Key job responsibilities You'll advise on solutions, provide technical guidance and advocate for the customer Ensure AWS environments remain operationally healthy whilst reducing cost and complexity Develop trusting relationships with customers, understanding their business needs and technical challenges Using your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk management Consult with a range of partners from developers through to C-suite executives Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning Solve a variety of problems across different customers as they migrate their workloads to the cloud About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc. - Understand operational parameters and troubleshooting for four (4) of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Architecture / Applications Development in a distributed systems environment External customer-facing experience with the ability to clearly articulate to small and large audiences - Ability to juggle tasks and projects in a fast-paced environment PREFERRED QUALIFICATIONS - Professional experience with AWS and/or other cloud offerings such as Azure, Google Cloud Platform etc. - Programming or scripting skills with a combination of Java, Python Perl, Ruby, C#, and/or PHP - Previous experience as a Software Engineer, Developer, Solution Architect, DevOps Engineer, etc. - Understanding of DevOps practices and tools, including: Continuous Integration / Deployment, Puppet, Docker, Kubernetes, Chef etc. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Aug 09, 2025
Full time
Senior Cloud Operations Architect, ES - EMEA Job ID: AWS EMEA SARL (Belgium Branch) - G97 Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Cloud Operations Architect drive our customers' creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to Fortune 500 enterprises. As a Sr.Cloud Operations Architect, you will help craft and execute strategies to drive our customers' adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. The Sr.Cloud Operations Architect is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us! Key job responsibilities You'll advise on solutions, provide technical guidance and advocate for the customer Ensure AWS environments remain operationally healthy whilst reducing cost and complexity Develop trusting relationships with customers, understanding their business needs and technical challenges Using your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk management Consult with a range of partners from developers through to C-suite executives Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning Solve a variety of problems across different customers as they migrate their workloads to the cloud About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc. - Understand operational parameters and troubleshooting for four (4) of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Architecture / Applications Development in a distributed systems environment External customer-facing experience with the ability to clearly articulate to small and large audiences - Ability to juggle tasks and projects in a fast-paced environment PREFERRED QUALIFICATIONS - Professional experience with AWS and/or other cloud offerings such as Azure, Google Cloud Platform etc. - Programming or scripting skills with a combination of Java, Python Perl, Ruby, C#, and/or PHP - Previous experience as a Software Engineer, Developer, Solution Architect, DevOps Engineer, etc. - Understanding of DevOps practices and tools, including: Continuous Integration / Deployment, Puppet, Docker, Kubernetes, Chef etc. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Step Into a Career-Defining Role with One of Fintech s Rising Stars Are you a strategic, commercially savvy Customer Success leader who knows how to drive growth and elevate enterprise partnerships? At Debt Register , we re not just transforming the way global businesses recover payments - we re redefining what client success looks like. Join a high-impact, award-winning team, work with top-tier brands, and take your career to new heights with a game-changing SaaS platform already making waves across the UK, Europe, and North America. The Role at a Glance: Senior Customer Success Manager Epsom, Surrey HQ Based c2day / 3days per week working from home Up to £90,000 Base (Up to £115,000 OTE) Plus Benefits and potential progression to Head of Customer Success Full time, Permanent - Requires flexibility to work 30-50% of weekly time during US hours Awards: Fintech Winners at the CICM British Credit Awards 2023, Credit & Collections FinTech Supplier Award 2023 Clients: Verizon, Informa plc, Zoopla, Rentokil, Haymarket, SSE, Zendesk, Johnson Controls, ADT and More Culture: Informality and Flexibility, Work-Life Balance, Wellbeing, Personal Growth and Trust Your Skills: Background in Customer Success for a SaaS or tech. Proven track record managing enterprise B2B client relationships. Experienced using Hubspot and (url removed). Who we are: We power a financial tool that solves a problem for the majority of B2B Global companies irrespective of size, with a working monetisable model and a path to Global scale. Having recently launched our MVP, we are currently working with new clients to elicit feedback and improve the usability to support scalable growth. Feedback from industry professionals has been extremely positive. Our product offering is enhanced further by the current economic landscape. The Senior Customer Success Manager Role: We re on the lookout for a high-performing Senior Customer Success Manager to build, support, and grow strong relationships with our enterprise clients across North America, the UK, and Europe. This is your chance to work at a global level - as you partner directly with senior finance and credit executives and report to our US-based Chief Revenue Officer. This isn t just a support role - it s a strategic, commercially driven position where you ll own the entire customer journey: from onboarding and adoption to engagement, retention, and expansion. You ll play a key role in driving growth and delivering measurable impact. You ll thrive here if you: • Love building long-term client relationships rooted in trust and results • Are energised by working cross-functionally and influencing decision-makers • Have the flexibility to align your schedule with EST and PST time zones (we work smart to stay connected) What You ll Own: • Manage and grow relationships with enterprise US clients as their trusted advisor and main point of contact. • Lead onboarding, training, and implementation that drives adoption and long-term value. • Monitor client health, spot risks early, and deliver measurable results through strategic Success Plans. • Partner with Sales to drive renewals and uncover smart expansion opportunities. • Mentor team members, sharing best practices and fostering a culture of growth. • Log key insights in HubSpot to keep the team aligned and data-driven. • Build strong relationships with senior finance and credit stakeholders, influencing at the highest level. • Champion client feedback to shape the roadmap and improve the product. What You Bring: • 6+ years in Customer Success within fast-paced SaaS or tech environments • Proven experience managing enterprise B2B accounts, with strong retention and growth results • Commercially minded, with a knack for spotting opportunities and driving revenue • Confident communicator, able to influence senior stakeholders and articulate value clearly • Proactive, adaptable, and comfortable flexing your schedule to support US clients when needed • Thrive in high-growth settings and bring a problem-solving, builder s mindset Bonus points for: experience in credit management, AR, fintech, or collections and hands-on time with HubSpot and (url removed) Ready to take the lead and shape the future of Customer Success in fintech? If you re driven by impact, trusted by clients, and motivated by growth - this is your moment. Apply now and step into a senior role with fast-track progression, global reach, and the autonomy to make a real difference. Interested? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Aug 09, 2025
Full time
Step Into a Career-Defining Role with One of Fintech s Rising Stars Are you a strategic, commercially savvy Customer Success leader who knows how to drive growth and elevate enterprise partnerships? At Debt Register , we re not just transforming the way global businesses recover payments - we re redefining what client success looks like. Join a high-impact, award-winning team, work with top-tier brands, and take your career to new heights with a game-changing SaaS platform already making waves across the UK, Europe, and North America. The Role at a Glance: Senior Customer Success Manager Epsom, Surrey HQ Based c2day / 3days per week working from home Up to £90,000 Base (Up to £115,000 OTE) Plus Benefits and potential progression to Head of Customer Success Full time, Permanent - Requires flexibility to work 30-50% of weekly time during US hours Awards: Fintech Winners at the CICM British Credit Awards 2023, Credit & Collections FinTech Supplier Award 2023 Clients: Verizon, Informa plc, Zoopla, Rentokil, Haymarket, SSE, Zendesk, Johnson Controls, ADT and More Culture: Informality and Flexibility, Work-Life Balance, Wellbeing, Personal Growth and Trust Your Skills: Background in Customer Success for a SaaS or tech. Proven track record managing enterprise B2B client relationships. Experienced using Hubspot and (url removed). Who we are: We power a financial tool that solves a problem for the majority of B2B Global companies irrespective of size, with a working monetisable model and a path to Global scale. Having recently launched our MVP, we are currently working with new clients to elicit feedback and improve the usability to support scalable growth. Feedback from industry professionals has been extremely positive. Our product offering is enhanced further by the current economic landscape. The Senior Customer Success Manager Role: We re on the lookout for a high-performing Senior Customer Success Manager to build, support, and grow strong relationships with our enterprise clients across North America, the UK, and Europe. This is your chance to work at a global level - as you partner directly with senior finance and credit executives and report to our US-based Chief Revenue Officer. This isn t just a support role - it s a strategic, commercially driven position where you ll own the entire customer journey: from onboarding and adoption to engagement, retention, and expansion. You ll play a key role in driving growth and delivering measurable impact. You ll thrive here if you: • Love building long-term client relationships rooted in trust and results • Are energised by working cross-functionally and influencing decision-makers • Have the flexibility to align your schedule with EST and PST time zones (we work smart to stay connected) What You ll Own: • Manage and grow relationships with enterprise US clients as their trusted advisor and main point of contact. • Lead onboarding, training, and implementation that drives adoption and long-term value. • Monitor client health, spot risks early, and deliver measurable results through strategic Success Plans. • Partner with Sales to drive renewals and uncover smart expansion opportunities. • Mentor team members, sharing best practices and fostering a culture of growth. • Log key insights in HubSpot to keep the team aligned and data-driven. • Build strong relationships with senior finance and credit stakeholders, influencing at the highest level. • Champion client feedback to shape the roadmap and improve the product. What You Bring: • 6+ years in Customer Success within fast-paced SaaS or tech environments • Proven experience managing enterprise B2B accounts, with strong retention and growth results • Commercially minded, with a knack for spotting opportunities and driving revenue • Confident communicator, able to influence senior stakeholders and articulate value clearly • Proactive, adaptable, and comfortable flexing your schedule to support US clients when needed • Thrive in high-growth settings and bring a problem-solving, builder s mindset Bonus points for: experience in credit management, AR, fintech, or collections and hands-on time with HubSpot and (url removed) Ready to take the lead and shape the future of Customer Success in fintech? If you re driven by impact, trusted by clients, and motivated by growth - this is your moment. Apply now and step into a senior role with fast-track progression, global reach, and the autonomy to make a real difference. Interested? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Product Owner Commercial and Specialty Insurance Domain - London Lead Consultant Job Level - Lead Consultant Technology - Business Analysis/Product Owner Skills, Property & Casualty Insurance Domain experience Location - London, UK Compensation - Competitive (including bonus) At Infosys, we pioneered and perfected the global delivery model, introducing to our customers the ability to move technology work to different locations where talent is readily available and quality is both impeccable and cost competitive. Over the years we have applied this model to a full range of services - both technical and business. Our IT services such as application integration, testing, maintenance and infrastructure management ensure your operations are fully optimized. Our business process outsourcing and management services, such as customer service delivery, human resource outsourcing and procurement handling, drive down process costs while greatly enhancing their efficiencies. Most importantly, as part of our strategic sourcing approach, these services free up resources that can then be deployed to drive transformation and innovation initiatives. As an Insurance Domain Consultant, you will be a key player in the consulting team that helps discover and define the problem statement, evaluates the solution options and makes recommendations. You will create detailed design, architecture and process artefacts and implement the deployment plan. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape. Additionally, you will contribute to the growth of our insurance practice through thought leadership, internal knowledge sharing and pre-sales activities. Required Skills & Experience Experience in the full System Development Life Cycle (SDLC) on a variety of technologies and platforms preferably in Property & Casualty Insurance Overall 10+ year of experience in the IT industry At least 4 years of experience in the UK insurance market, with a strong background in commercial, specialty, and Lloyd's of London insurance. Scrum/Agile experience in a PO role or similar on an Agile Team environment. Excellent understanding of how to operate in an Agile Team setting. Experience in Agile Poker, WSJF and similar Agile estimating tools. Successful track record of backlog refinement for a complex system implementation. Successful track record of quickly learning new complex systems. Demonstrated experience in User Story refinement. Proven record of minimal churning/re-work after Story is accepted by the PO. Must be able to translate business requirements into well-formed technical and system requirements Experience with modelling business processes, data flows, and workflow processes depicting relationships between Insurance data entities. Strong business consulting skills associated with complex IT system implementation spanning over 12-18 months. Must have performed business requirement analysis, use case modelling from a business analysis/consulting standpoint. Experience and desire to work in a management consulting environment that requires regular travel Experience in supporting presales activities. Contributed to the presales process by creating compelling proposals and responding to RFPs Experience in working with account managers to expand our footprint within key client accounts Job description Job Level - Lead Consultant Technology - Business Analysis/Product Owner Skills, Property & Casualty Insurance Domain experience Location - London, UK Compensation - Competitive (including bonus) At Infosys, we pioneered and perfected the global delivery model, introducing to our customers the ability to move technology work to different locations where talent is readily available and quality is both impeccable and cost competitive. Over the years we have applied this model to a full range of services - both technical and business. Our IT services such as application integration, testing, maintenance and infrastructure management ensure your operations are fully optimized. Our business process outsourcing and management services, such as customer service delivery, human resource outsourcing and procurement handling, drive down process costs while greatly enhancing their efficiencies. Most importantly, as part of our strategic sourcing approach, these services free up resources that can then be deployed to drive transformation and innovation initiatives. As an Insurance Domain Consultant, you will be a key player in the consulting team that helps discover and define the problem statement, evaluates the solution options and makes recommendations. You will create detailed design, architecture and process artefacts and implement the deployment plan. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape. Additionally, you will contribute to the growth of our insurance practice through thought leadership, internal knowledge sharing and pre-sales activities. Required Skills & Experience Experience in the full System Development Life Cycle (SDLC) on a variety of technologies and platforms preferably in Property & Casualty Insurance Overall 10+ year of experience in the IT industry At least 4 years of experience in the UK insurance market, with a strong background in commercial, specialty, and Lloyd's of London insurance. Scrum/Agile experience in a PO role or similar on an Agile Team environment. Excellent understanding of how to operate in an Agile Team setting. Strong collaboration skills Experience in Agile Poker, WSJF and similar Agile estimating tools. Successful track record of backlog refinement for a complex system implementation. Successful track record of quickly learning new complex systems. Demonstrated experience in User Story refinement. Proven record of minimal churning/re-work after Story is accepted by the PO. Must be able to translate business requirements into well-formed technical and system requirements Experience with modelling business processes, data flows, and workflow processes depicting relationships between Insurance data entities. Strong business consulting skills associated with complex IT system implementation spanning over 12-18 months. Strong oral & written communication skills, Business stakeholder management Must have performed business requirement analysis, use case modelling from a business analysis/consulting standpoint. Experience and desire to work in a management consulting environment that requires regular travel Experience in supporting presales activities. Contributed to the presales process by creating compelling proposals and responding to RFPs Experience in working with account managers to expand our footprint within key client accounts Preferred Working exposure to P&C Commercial and Specialty insurance Working exposure to Lloyds of London Insurance market Working exposure in any of the Insurance software solutions and COTS like Guidewire/Duck creek Special combination of technical skill and business acumen, along with a high degree of confidence. Logical reasoning and deduction skills AI awareness About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
Aug 09, 2025
Full time
Product Owner Commercial and Specialty Insurance Domain - London Lead Consultant Job Level - Lead Consultant Technology - Business Analysis/Product Owner Skills, Property & Casualty Insurance Domain experience Location - London, UK Compensation - Competitive (including bonus) At Infosys, we pioneered and perfected the global delivery model, introducing to our customers the ability to move technology work to different locations where talent is readily available and quality is both impeccable and cost competitive. Over the years we have applied this model to a full range of services - both technical and business. Our IT services such as application integration, testing, maintenance and infrastructure management ensure your operations are fully optimized. Our business process outsourcing and management services, such as customer service delivery, human resource outsourcing and procurement handling, drive down process costs while greatly enhancing their efficiencies. Most importantly, as part of our strategic sourcing approach, these services free up resources that can then be deployed to drive transformation and innovation initiatives. As an Insurance Domain Consultant, you will be a key player in the consulting team that helps discover and define the problem statement, evaluates the solution options and makes recommendations. You will create detailed design, architecture and process artefacts and implement the deployment plan. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape. Additionally, you will contribute to the growth of our insurance practice through thought leadership, internal knowledge sharing and pre-sales activities. Required Skills & Experience Experience in the full System Development Life Cycle (SDLC) on a variety of technologies and platforms preferably in Property & Casualty Insurance Overall 10+ year of experience in the IT industry At least 4 years of experience in the UK insurance market, with a strong background in commercial, specialty, and Lloyd's of London insurance. Scrum/Agile experience in a PO role or similar on an Agile Team environment. Excellent understanding of how to operate in an Agile Team setting. Experience in Agile Poker, WSJF and similar Agile estimating tools. Successful track record of backlog refinement for a complex system implementation. Successful track record of quickly learning new complex systems. Demonstrated experience in User Story refinement. Proven record of minimal churning/re-work after Story is accepted by the PO. Must be able to translate business requirements into well-formed technical and system requirements Experience with modelling business processes, data flows, and workflow processes depicting relationships between Insurance data entities. Strong business consulting skills associated with complex IT system implementation spanning over 12-18 months. Must have performed business requirement analysis, use case modelling from a business analysis/consulting standpoint. Experience and desire to work in a management consulting environment that requires regular travel Experience in supporting presales activities. Contributed to the presales process by creating compelling proposals and responding to RFPs Experience in working with account managers to expand our footprint within key client accounts Job description Job Level - Lead Consultant Technology - Business Analysis/Product Owner Skills, Property & Casualty Insurance Domain experience Location - London, UK Compensation - Competitive (including bonus) At Infosys, we pioneered and perfected the global delivery model, introducing to our customers the ability to move technology work to different locations where talent is readily available and quality is both impeccable and cost competitive. Over the years we have applied this model to a full range of services - both technical and business. Our IT services such as application integration, testing, maintenance and infrastructure management ensure your operations are fully optimized. Our business process outsourcing and management services, such as customer service delivery, human resource outsourcing and procurement handling, drive down process costs while greatly enhancing their efficiencies. Most importantly, as part of our strategic sourcing approach, these services free up resources that can then be deployed to drive transformation and innovation initiatives. As an Insurance Domain Consultant, you will be a key player in the consulting team that helps discover and define the problem statement, evaluates the solution options and makes recommendations. You will create detailed design, architecture and process artefacts and implement the deployment plan. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape. Additionally, you will contribute to the growth of our insurance practice through thought leadership, internal knowledge sharing and pre-sales activities. Required Skills & Experience Experience in the full System Development Life Cycle (SDLC) on a variety of technologies and platforms preferably in Property & Casualty Insurance Overall 10+ year of experience in the IT industry At least 4 years of experience in the UK insurance market, with a strong background in commercial, specialty, and Lloyd's of London insurance. Scrum/Agile experience in a PO role or similar on an Agile Team environment. Excellent understanding of how to operate in an Agile Team setting. Strong collaboration skills Experience in Agile Poker, WSJF and similar Agile estimating tools. Successful track record of backlog refinement for a complex system implementation. Successful track record of quickly learning new complex systems. Demonstrated experience in User Story refinement. Proven record of minimal churning/re-work after Story is accepted by the PO. Must be able to translate business requirements into well-formed technical and system requirements Experience with modelling business processes, data flows, and workflow processes depicting relationships between Insurance data entities. Strong business consulting skills associated with complex IT system implementation spanning over 12-18 months. Strong oral & written communication skills, Business stakeholder management Must have performed business requirement analysis, use case modelling from a business analysis/consulting standpoint. Experience and desire to work in a management consulting environment that requires regular travel Experience in supporting presales activities. Contributed to the presales process by creating compelling proposals and responding to RFPs Experience in working with account managers to expand our footprint within key client accounts Preferred Working exposure to P&C Commercial and Specialty insurance Working exposure to Lloyds of London Insurance market Working exposure in any of the Insurance software solutions and COTS like Guidewire/Duck creek Special combination of technical skill and business acumen, along with a high degree of confidence. Logical reasoning and deduction skills AI awareness About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities Project planning & leadership: Lead a Team of Oracle Solution Architects, Consultants andTesters, acting as the Project Manager within a Project. Develop and Manage the delivery plan for your workstream in consultation with the Client PM. Methodology : Follow the Methodology and Business Operating Model for your area. Lead and drive contribution to the Methodology and Business Operating Model for your area, participatingin the development and maintenance of all documentation, templates and tooling. Stakeholder management: Interact and influence Client Project Team stakeholders and assistthem in taking key decisions for Oracle Implementation Programs. Workshops & meetings: Plan and lead the delivery of Client-facing workshops and meetings,demonstrating significant domain knowledge and experience. Documentation & deliverables: Create well-structured & accurate deliverables such as Project Plans, status reports and other agreed governance documents. Lead the Team on followingprocess and agreed Client quality requirements for deliverables including business processes documentation, design & configuration documents, specifications, Test Plans and other artefacts. Commercial: Manage the time/budget allocation for your Projects based on agreed estimates and Project budget. Monitor own billable utilisation against target. Identify opportunities to increase own and Team utilisation. Manage Team plans and provide accurate forecasts and reports as required twice Monthly. Quality management: Ensure quality standards are adhered to for your team and support inimproving quality standards in the business. Required education Bachelor's Degree Required technical and professional expertise MUST BE UK-BASED; the role cannot be carried-out from outside the UK MUST have eligibility for UK Government Security Clearance at SC Level (pleasefamiliarise yourself with the eligibility requirements prior to applying) Has excellent knowledge and implementation experience of Oracle HCM Cloud,including multiple demonstrable examples of delivering large-scale Oracle Projects. Projects must include Oracle Cloud HCM Has strong Client-facing / Consultancy experience and can build strong lasting relationships Has proven, full lifecycle Implementation experience of delivering Oracle based HCMsolutions to medium and large Enterprise clients Has strong commercial awareness Has excellent presentation skills Is well organised and structured in approach Has strong written and verbal communication skills Has excellent Client-Management skills Is emotionally intelligent and compassionate, encourages a culture in which every teammember can be themselves and thrive at Symatrix. Has a motivation to ensure that Symatrix continues to grow and improve Willingness to travel and be away from home ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment. Job Title Senior Project Manager (Oracle Cloud & HCM) - UK Job ID 51832 City / Township / Village London State / Province London, City of Country United Kingdom Work arrangement Remote Area of work Consulting Employment type Regular Position type Professional Up to 20% or 1 day a week Company Shift General (daytime) Is this role a commissionable/sales incentive based position?
Aug 09, 2025
Full time
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities Project planning & leadership: Lead a Team of Oracle Solution Architects, Consultants andTesters, acting as the Project Manager within a Project. Develop and Manage the delivery plan for your workstream in consultation with the Client PM. Methodology : Follow the Methodology and Business Operating Model for your area. Lead and drive contribution to the Methodology and Business Operating Model for your area, participatingin the development and maintenance of all documentation, templates and tooling. Stakeholder management: Interact and influence Client Project Team stakeholders and assistthem in taking key decisions for Oracle Implementation Programs. Workshops & meetings: Plan and lead the delivery of Client-facing workshops and meetings,demonstrating significant domain knowledge and experience. Documentation & deliverables: Create well-structured & accurate deliverables such as Project Plans, status reports and other agreed governance documents. Lead the Team on followingprocess and agreed Client quality requirements for deliverables including business processes documentation, design & configuration documents, specifications, Test Plans and other artefacts. Commercial: Manage the time/budget allocation for your Projects based on agreed estimates and Project budget. Monitor own billable utilisation against target. Identify opportunities to increase own and Team utilisation. Manage Team plans and provide accurate forecasts and reports as required twice Monthly. Quality management: Ensure quality standards are adhered to for your team and support inimproving quality standards in the business. Required education Bachelor's Degree Required technical and professional expertise MUST BE UK-BASED; the role cannot be carried-out from outside the UK MUST have eligibility for UK Government Security Clearance at SC Level (pleasefamiliarise yourself with the eligibility requirements prior to applying) Has excellent knowledge and implementation experience of Oracle HCM Cloud,including multiple demonstrable examples of delivering large-scale Oracle Projects. Projects must include Oracle Cloud HCM Has strong Client-facing / Consultancy experience and can build strong lasting relationships Has proven, full lifecycle Implementation experience of delivering Oracle based HCMsolutions to medium and large Enterprise clients Has strong commercial awareness Has excellent presentation skills Is well organised and structured in approach Has strong written and verbal communication skills Has excellent Client-Management skills Is emotionally intelligent and compassionate, encourages a culture in which every teammember can be themselves and thrive at Symatrix. Has a motivation to ensure that Symatrix continues to grow and improve Willingness to travel and be away from home ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment. Job Title Senior Project Manager (Oracle Cloud & HCM) - UK Job ID 51832 City / Township / Village London State / Province London, City of Country United Kingdom Work arrangement Remote Area of work Consulting Employment type Regular Position type Professional Up to 20% or 1 day a week Company Shift General (daytime) Is this role a commissionable/sales incentive based position?
Technical Customer Service Specialist (English & German speaker) Job ID: Amazon Web Services EMEA SARL (Irish Branch) Job summary The AWS Customer Service team provides support to a wide range of external customers helping them understand the benefits and capabilities of the AWS's Cloud Computing Services. This team focuses on assisting customers with account and billing related inquiries, and interfaces with internal Amazon organizations to provide the perspective of the Voice of the Customer. As a Technical Customer Service Representative, you'll engage with Enterprise level customers, providing training, support and analysis for their billing and account concerns. You will work with the other members of the AWS Enterprise team including Technical Account Managers, Sales and Solution Architects. You will be the Subject Matter Expert on Enterprise Account and Billing issues, proactively helping customers avoid potential risks and diving deep to understand the underlying root causes to resolve customer problems. Key job responsibilities Working with Enterprise customers to understand how they use AWS account and billing services, and providing valuable feedback Process Accounts and Billing related customer cases through case management, email, chat and phone tools Performing deep dive analysis on Enterprise customer accounts and billing statements Providing prompt, efficient, detailed, customer-oriented service to Enterprise customers Building close relationships with your customers to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS Driving projects that improve customer interactions with AWS account and billing information Actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience Assisting with Enterprise customer communication during AWS critical launches and support events Assuming responsibility for developing detailed knowledge about AWS specific product and features A day in the life AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. About the team Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS • Fluency in English and German • 2+ yrs. technical experience working with computer systems and technology components • 2+ years of experience working in the Customer Service/Contact Center industry. • Demonstrated working knowledge in at least one technology domain area (cloud computing, internet, network, software, security, account management, Amazon services) PREFERRED QUALIFICATIONS • Experience in account management positions and/or working with Enterprise customers • Proven success in a fast-paced support environment • SQL and/or other relational databases experience • Experience with Amazon Web Services products and features or Cloud Computing technologies • Professional oral and written communication skills, presenting to an audience containing one or more executive team members • Bachelor degree in a technical related field Amazon is now offering flexibility to choose among 3 different working models, in-office and hybrid. Please, check below further information: In Office: Employees will be office based for the majority of their time. Employees on an in-office work pattern will be assigned a desk in an Amazon building. Employees will be required to reside within a commutable distance of the office they are assigned to (Dublin) Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: May 28, 2025 (Updated about 12 hours ago) Posted: July 2, 2025 (Updated 3 days ago) Posted: June 6, 2025 (Updated 3 days ago) Posted: July 2, 2025 (Updated 3 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Aug 09, 2025
Full time
Technical Customer Service Specialist (English & German speaker) Job ID: Amazon Web Services EMEA SARL (Irish Branch) Job summary The AWS Customer Service team provides support to a wide range of external customers helping them understand the benefits and capabilities of the AWS's Cloud Computing Services. This team focuses on assisting customers with account and billing related inquiries, and interfaces with internal Amazon organizations to provide the perspective of the Voice of the Customer. As a Technical Customer Service Representative, you'll engage with Enterprise level customers, providing training, support and analysis for their billing and account concerns. You will work with the other members of the AWS Enterprise team including Technical Account Managers, Sales and Solution Architects. You will be the Subject Matter Expert on Enterprise Account and Billing issues, proactively helping customers avoid potential risks and diving deep to understand the underlying root causes to resolve customer problems. Key job responsibilities Working with Enterprise customers to understand how they use AWS account and billing services, and providing valuable feedback Process Accounts and Billing related customer cases through case management, email, chat and phone tools Performing deep dive analysis on Enterprise customer accounts and billing statements Providing prompt, efficient, detailed, customer-oriented service to Enterprise customers Building close relationships with your customers to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS Driving projects that improve customer interactions with AWS account and billing information Actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience Assisting with Enterprise customer communication during AWS critical launches and support events Assuming responsibility for developing detailed knowledge about AWS specific product and features A day in the life AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. About the team Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS • Fluency in English and German • 2+ yrs. technical experience working with computer systems and technology components • 2+ years of experience working in the Customer Service/Contact Center industry. • Demonstrated working knowledge in at least one technology domain area (cloud computing, internet, network, software, security, account management, Amazon services) PREFERRED QUALIFICATIONS • Experience in account management positions and/or working with Enterprise customers • Proven success in a fast-paced support environment • SQL and/or other relational databases experience • Experience with Amazon Web Services products and features or Cloud Computing technologies • Professional oral and written communication skills, presenting to an audience containing one or more executive team members • Bachelor degree in a technical related field Amazon is now offering flexibility to choose among 3 different working models, in-office and hybrid. Please, check below further information: In Office: Employees will be office based for the majority of their time. Employees on an in-office work pattern will be assigned a desk in an Amazon building. Employees will be required to reside within a commutable distance of the office they are assigned to (Dublin) Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: May 28, 2025 (Updated about 12 hours ago) Posted: July 2, 2025 (Updated 3 days ago) Posted: June 6, 2025 (Updated 3 days ago) Posted: July 2, 2025 (Updated 3 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read - both at home and at work. If you're reading this and nodding, check out our brand video . Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale-until now . Meet Synthesia We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We're trusted by leading brands such as Heineken, Zoom, Xerox, McDonald's and more. Read stories from happy customers , what 1,200+ people say on G2 and being named as one of the "Top Startups to Bet Your Career On" in 2025! In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest growing company in the world. In 2025 we announced our series D funding. In total we've raised over $330M in funding from top-tier investors, including NEA, Atlassian Ventures, WiL, PSP Growth, and existing investors such as Accel, Nvidia, Kleiner Perkins, GV and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook. The role Manage a large portfolio of accounts (>100 accounts) and work with the commercial team to create a cohesive renewal experience for customers Maintain and report an accurate rolling 90-day forecast of renewals and accurately forecast renewal pricing, timing, and risks Actively engage with key decision-makers to identify customer requirements, agree on contract terms and uncover roadblocks to ensure on-time commitments Achieve customer goals and address concerns in short-term interactions Work with customers either in 1:1 engagements for high-impact objectives or by running 1:many success programs to impact target customer groups Contribute to the creation of digital CS playbooks and email sequences to drive user activation Follow the digital CS practices and strategy for each customer based on data analysis and the customer's needs Leverage tools, technology to deliver value and increase adoption of multiple accounts at once through 1:many programs, such as designing and launching email campaigns, creating new collateral, and hosting office hours Use data to identify risk or opportunity and segment a large book of business Prepare proposals, including renewal rate calculations, verify contracts, review terms and conditions Represent the voice of the customer and influence the product development roadmap Work closely with Finance and Legal teams to ensure all contracts are accurate About you 3+ years of Sales / Customer Success / Account Management experience, preferably within an Enterprise SaaS organization Solid understanding of Enterprise SaaS application,specifically Customer Success Platforms such as Gainsight, ChurnZero, Vitally etc. Consistent track record of achieving personal and team goals History of thriving in a rapidly-changing environment Ability to grow business in a strategic manner, i.e. process oriented Experience managing a large volume of accounts Background in scaled program management, or building playbooks and campaigns in sales or customer success platforms Track record of prioritizing high volume accounts at different stages in the life cycle Strong negotiation skills The good stuff In addition to being a part of a great team, working in a fun and innovative environment, we offer A competitive salary + stock options in our fast-growing Series D start-up. Private Medical Insurance (London) Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay 25 days of annual leave + public holidays in the country where you are based. Cycle to work scheme (London). Fun culture with regular socials. Pension contribution/salary sacrifice. (London) A brand new computer + monitor and an additional home office set-up budget. A huge opportunity for career growth as you'll help shape a market-defining product. Location : London Preferably Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Why do you want to work at Synthesia? Please confirm you have seen the salary range in the JD Where are you located? By checking this box, I agree to allow Synthesia to retain my data for future opportunities for employment for up to 700 days after the conclusion of consideration of my current application for employment.
Aug 09, 2025
Full time
From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read - both at home and at work. If you're reading this and nodding, check out our brand video . Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale-until now . Meet Synthesia We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We're trusted by leading brands such as Heineken, Zoom, Xerox, McDonald's and more. Read stories from happy customers , what 1,200+ people say on G2 and being named as one of the "Top Startups to Bet Your Career On" in 2025! In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest growing company in the world. In 2025 we announced our series D funding. In total we've raised over $330M in funding from top-tier investors, including NEA, Atlassian Ventures, WiL, PSP Growth, and existing investors such as Accel, Nvidia, Kleiner Perkins, GV and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook. The role Manage a large portfolio of accounts (>100 accounts) and work with the commercial team to create a cohesive renewal experience for customers Maintain and report an accurate rolling 90-day forecast of renewals and accurately forecast renewal pricing, timing, and risks Actively engage with key decision-makers to identify customer requirements, agree on contract terms and uncover roadblocks to ensure on-time commitments Achieve customer goals and address concerns in short-term interactions Work with customers either in 1:1 engagements for high-impact objectives or by running 1:many success programs to impact target customer groups Contribute to the creation of digital CS playbooks and email sequences to drive user activation Follow the digital CS practices and strategy for each customer based on data analysis and the customer's needs Leverage tools, technology to deliver value and increase adoption of multiple accounts at once through 1:many programs, such as designing and launching email campaigns, creating new collateral, and hosting office hours Use data to identify risk or opportunity and segment a large book of business Prepare proposals, including renewal rate calculations, verify contracts, review terms and conditions Represent the voice of the customer and influence the product development roadmap Work closely with Finance and Legal teams to ensure all contracts are accurate About you 3+ years of Sales / Customer Success / Account Management experience, preferably within an Enterprise SaaS organization Solid understanding of Enterprise SaaS application,specifically Customer Success Platforms such as Gainsight, ChurnZero, Vitally etc. Consistent track record of achieving personal and team goals History of thriving in a rapidly-changing environment Ability to grow business in a strategic manner, i.e. process oriented Experience managing a large volume of accounts Background in scaled program management, or building playbooks and campaigns in sales or customer success platforms Track record of prioritizing high volume accounts at different stages in the life cycle Strong negotiation skills The good stuff In addition to being a part of a great team, working in a fun and innovative environment, we offer A competitive salary + stock options in our fast-growing Series D start-up. Private Medical Insurance (London) Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay 25 days of annual leave + public holidays in the country where you are based. Cycle to work scheme (London). Fun culture with regular socials. Pension contribution/salary sacrifice. (London) A brand new computer + monitor and an additional home office set-up budget. A huge opportunity for career growth as you'll help shape a market-defining product. Location : London Preferably Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Why do you want to work at Synthesia? Please confirm you have seen the salary range in the JD Where are you located? By checking this box, I agree to allow Synthesia to retain my data for future opportunities for employment for up to 700 days after the conclusion of consideration of my current application for employment.
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert The Customer Success Manager (CSM) is the key partner helping customers achieve their strategic objectives and extract maximum value from their investment in our products. CSMs drive adoption, retention and expansion of our products and services by being a trusted advisor to our customers. They are experts on our products and technology, digital strategy and on growing a culture of harmonizing, understanding, and acting on digital data. CSMs accomplish this by being empathetic and seeking to understand our customers' challenges and needs, and respond with a problem solving mindset. By relying on past experience, business acumen, and technical aptitude, CSMs are the driving force that enable our customers to unlock their digital potential. Additionally, the CSM serves as the liaison between us and the customer - facilitating collaboration with Product, Engineering, Sales, Professional Services and others to be the voice of the customer within our company. Job Responsibilities In partnership with Account Executives, own the overall relationship with assigned clients in a blended portfolio of 25-40 customers, focusing on: growing adoption and ensuring retention, expansion and satisfaction. Work with customers to build and execute on a success plan that establishes critical goals and key performance indicators. Ensure customers adopt best practices for both running their digital program and in using our platform. Aid customer teams in exposing program value to their organization Support the development of the Customer Success Management team by mentoring and inspiring fellow CSMs through example and professional and personal experiences. Drive accountability for deliverables internally and among customer and partner teams. Assess and provide perspective on customer challenges related to technical implementation, marketing strategy and building a culture of harmonizing, understanding, and acting on digital data. Through regularly conducted touchpoints, establish a trusted/strategic advisor relationship with assigned customers and drive continued value of our solution and services. Coordinate appropriate resources for each meeting to obtain the desired outcome. Identify and develop opportunities for new usage of our product across organizational functions and business units. Educate and advise on potential use cases for new or unused features of our platform. Manage account issues and escalations. Maintain your own current functional knowledge and technical knowledge of our platform. Collaborate with services to produce and implement solutions to customer challenges. Collect product feedback and advocate for customer needs within the company. Stay on top of industry news, technology products, platforms and partners to provide and maintain a deep industry and ecosystem expertise. Knowledge and Experience 3+ years of experience in a related function with direct customer contact and engagement experience, ina post-sale or professional services function, preferably at a SaaS-based company. Prior experience in a Customer Success Manager Role or equivalent with a history of increasing satisfaction, adoption, and retention. Familiarity working with clients of all sizes, especially B2C mid-market and enterprise retail organizations. Experience working with web or mobile app product and development teams. Experience with customer data platforms (CDP), digital marketing platforms, e-commerce platforms, and a real passion for new technologies. Project and stakeholder management experience & skills. Education Bachelors degree and preferably further professional training in direct marketing a plus
Aug 09, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert The Customer Success Manager (CSM) is the key partner helping customers achieve their strategic objectives and extract maximum value from their investment in our products. CSMs drive adoption, retention and expansion of our products and services by being a trusted advisor to our customers. They are experts on our products and technology, digital strategy and on growing a culture of harmonizing, understanding, and acting on digital data. CSMs accomplish this by being empathetic and seeking to understand our customers' challenges and needs, and respond with a problem solving mindset. By relying on past experience, business acumen, and technical aptitude, CSMs are the driving force that enable our customers to unlock their digital potential. Additionally, the CSM serves as the liaison between us and the customer - facilitating collaboration with Product, Engineering, Sales, Professional Services and others to be the voice of the customer within our company. Job Responsibilities In partnership with Account Executives, own the overall relationship with assigned clients in a blended portfolio of 25-40 customers, focusing on: growing adoption and ensuring retention, expansion and satisfaction. Work with customers to build and execute on a success plan that establishes critical goals and key performance indicators. Ensure customers adopt best practices for both running their digital program and in using our platform. Aid customer teams in exposing program value to their organization Support the development of the Customer Success Management team by mentoring and inspiring fellow CSMs through example and professional and personal experiences. Drive accountability for deliverables internally and among customer and partner teams. Assess and provide perspective on customer challenges related to technical implementation, marketing strategy and building a culture of harmonizing, understanding, and acting on digital data. Through regularly conducted touchpoints, establish a trusted/strategic advisor relationship with assigned customers and drive continued value of our solution and services. Coordinate appropriate resources for each meeting to obtain the desired outcome. Identify and develop opportunities for new usage of our product across organizational functions and business units. Educate and advise on potential use cases for new or unused features of our platform. Manage account issues and escalations. Maintain your own current functional knowledge and technical knowledge of our platform. Collaborate with services to produce and implement solutions to customer challenges. Collect product feedback and advocate for customer needs within the company. Stay on top of industry news, technology products, platforms and partners to provide and maintain a deep industry and ecosystem expertise. Knowledge and Experience 3+ years of experience in a related function with direct customer contact and engagement experience, ina post-sale or professional services function, preferably at a SaaS-based company. Prior experience in a Customer Success Manager Role or equivalent with a history of increasing satisfaction, adoption, and retention. Familiarity working with clients of all sizes, especially B2C mid-market and enterprise retail organizations. Experience working with web or mobile app product and development teams. Experience with customer data platforms (CDP), digital marketing platforms, e-commerce platforms, and a real passion for new technologies. Project and stakeholder management experience & skills. Education Bachelors degree and preferably further professional training in direct marketing a plus
Enterprise Sales Manager - Payroll / Mass Payments London New Enterprise Sales Manager - Payroll / Mass Payments London Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we've grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative environment where your contributions are valued. You'll play a key role in shaping the future of cross-border finance, while advancing your own career in a dynamic, high-growth industry. Enterprise Sales Manager - Payroll / Mass Payments We are currently looking for an enthusiastic, results-oriented Enterprise SalesManager to play a pivotal role in the growth of both our UK & EMEA wide client portfolio. This positionwill be based out of our London office. The ideal applicant will have a strong trackrecord of nurturing enterprise clients and designing bespoke, complex masspayment solutions to meet their diverse needs. The right applicant will also possess a deep understanding of mass payment rails(e.g. BACS, Faster Payments, SEPA, SWIFT, FX management, API integrations)and how they can deliver effective and scalable outcomes for our clients.You will be responsible for creating and driving demand across multiple industryverticals including Payroll, Insurance, Pension, Expense Management etc, for ourmass payments offering. The Enterprise Sales Manager is a key individualcontributor role, coordinating selling efforts with internal support and technical teams,and will operate at all organisational levels, including C-suite. What we are looking for in the candidate: 8+ years of progressively complex hunting sales experience with a proventrack record of consistently initiating & closing deals. Driving client outreachinitiatives with tenacity and persuasiveness to make a direct revenue impact Experience in selling Payroll / Mass Payments solutions Capable of managing long sales timelines (6-12 months) and consistently'nurturing' leads. Must be able to present and lead discovery meetings byusing consultative questioning, active listening and a 'challenger' mind set, inorder to steer conversations Effective at working with other stakeholders to ensure that the right resourcesand expertise are in place when pitching and nurturing clients Attention and orientation to detail, works well in multi-cultural environments,with excellent verbal and written communication skills. Hunter mindset with natural ease in initiating conversations with cold andwarm prospects. Able to develop a sales pipeline on their own. A self-starter with theentrepreneurial approach to forming relationships, seeking out opportunitiesand pushing them through the sales funnel all the way to closing Identify creative strategies to engage customers and produce incrementalrevenue. Proven ability to cross/up-sell solutions to newly formedrelationships and existing accounts Capable of creating and delivering presentations to c-suite individuals whilstleading the meeting and identifying the needs of the clients About Us Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector. Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 29 markets worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Vancouver to Auckland, we enjoy sharing team experiences and celebrating success across the Ebury family. Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies. None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector. At Ebury, we're committed to building a workplace where everyone feels valued, supported, and empowered to thrive. We're proud to have active employee networks and ESG initiatives that reflect our inclusive culture, including our Women's Network , LGBTQIA+ Network , and Veterans Network . These communities provide spaces for connection, mentorship, advocacy, and collaboration across our global teams. We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future. Please submit your application on the careers website directly, uploading your CV / resume in English. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Please let us know if you require any special adjustments for this interview Please let us know below: Do you require sponsorship for a work visa or permit to work in the country for the role you're applying for? Select By checking this box, I agree to allow Ebury to retain my data for future opportunities for employment for up to 365 days after the conclusion of consideration of my current application for employment.
Aug 09, 2025
Full time
Enterprise Sales Manager - Payroll / Mass Payments London New Enterprise Sales Manager - Payroll / Mass Payments London Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we've grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative environment where your contributions are valued. You'll play a key role in shaping the future of cross-border finance, while advancing your own career in a dynamic, high-growth industry. Enterprise Sales Manager - Payroll / Mass Payments We are currently looking for an enthusiastic, results-oriented Enterprise SalesManager to play a pivotal role in the growth of both our UK & EMEA wide client portfolio. This positionwill be based out of our London office. The ideal applicant will have a strong trackrecord of nurturing enterprise clients and designing bespoke, complex masspayment solutions to meet their diverse needs. The right applicant will also possess a deep understanding of mass payment rails(e.g. BACS, Faster Payments, SEPA, SWIFT, FX management, API integrations)and how they can deliver effective and scalable outcomes for our clients.You will be responsible for creating and driving demand across multiple industryverticals including Payroll, Insurance, Pension, Expense Management etc, for ourmass payments offering. The Enterprise Sales Manager is a key individualcontributor role, coordinating selling efforts with internal support and technical teams,and will operate at all organisational levels, including C-suite. What we are looking for in the candidate: 8+ years of progressively complex hunting sales experience with a proventrack record of consistently initiating & closing deals. Driving client outreachinitiatives with tenacity and persuasiveness to make a direct revenue impact Experience in selling Payroll / Mass Payments solutions Capable of managing long sales timelines (6-12 months) and consistently'nurturing' leads. Must be able to present and lead discovery meetings byusing consultative questioning, active listening and a 'challenger' mind set, inorder to steer conversations Effective at working with other stakeholders to ensure that the right resourcesand expertise are in place when pitching and nurturing clients Attention and orientation to detail, works well in multi-cultural environments,with excellent verbal and written communication skills. Hunter mindset with natural ease in initiating conversations with cold andwarm prospects. Able to develop a sales pipeline on their own. A self-starter with theentrepreneurial approach to forming relationships, seeking out opportunitiesand pushing them through the sales funnel all the way to closing Identify creative strategies to engage customers and produce incrementalrevenue. Proven ability to cross/up-sell solutions to newly formedrelationships and existing accounts Capable of creating and delivering presentations to c-suite individuals whilstleading the meeting and identifying the needs of the clients About Us Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector. Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 29 markets worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Vancouver to Auckland, we enjoy sharing team experiences and celebrating success across the Ebury family. Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies. None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector. At Ebury, we're committed to building a workplace where everyone feels valued, supported, and empowered to thrive. We're proud to have active employee networks and ESG initiatives that reflect our inclusive culture, including our Women's Network , LGBTQIA+ Network , and Veterans Network . These communities provide spaces for connection, mentorship, advocacy, and collaboration across our global teams. We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future. Please submit your application on the careers website directly, uploading your CV / resume in English. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Please let us know if you require any special adjustments for this interview Please let us know below: Do you require sponsorship for a work visa or permit to work in the country for the role you're applying for? Select By checking this box, I agree to allow Ebury to retain my data for future opportunities for employment for up to 365 days after the conclusion of consideration of my current application for employment.
Calling A-Players, Trailblazers, and Sales Game-Changers! Ready to Sell Smarter, Not Harder? Ready to scale your career? If you re an expert in growing client accounts and closing deals that matter, and you're itching for a sales environment that actually lives up to the hype - this is your moment. At COOLSPIRiT , we don t do ordinary. We re powering some of the UK s biggest names with next-level data and infrastructure solutions, and we re looking for a savvy Account Manager ready to make their mark. Big deals. Big rewards. Real impact. Let s go. - The Role at a Glance: Sales Account Manager Chesterfield, Derbyshire £30,000 £45,000 Base £60,000 - £90,000 OTE Plus Accelerators, Bonus, Pension, Health & More Business: COOLSPIRiT - UK s largest Commvault Solution Provider Partner. Leader in data management and business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background / Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed Services. Who we are: At COOLSPIRiT (acquired by Databaracks), we re on a mission to redefine sales leadership. For over 25 years, we ve powered the UK s top organisations with state-of-the-art data management and security solutions. Now, we re looking for a dynamic Account Manager to join the team. We see our Account Managers as strategic partners to our clients not just salespeople. What We re All About: Born in Derbyshire, we ve spent decades earning the trust of the UK s most prominent organisations. Here at COOLSPIRiT : + Integrity, honesty, and mutual respect aren t buzzwords they re our backbone. + We don t just protect technology; we empower our clients to focus on their best work, no matter what challenges arise. + Our team thrives on camaraderie, innovation, and a "get stuck in" attitude that s second to none. The Sales Account Manager Opportunity: This isn t about filling a role - it s about writing your legacy. Here s what your day looks like: Strengthen Client Relationships: Be the go-to champion for our clients! Keep them engaged and satisfied by managing contract renewals, aligning pricing, and staying one step ahead to tackle churn risks proactively. Drive Upselling & Cross-Selling: Spot opportunities to elevate client success! Expand their product use, introduce impactful new services, and deliver proposals that genuinely make a difference. Be the Relationship Architect: Own your client relationships! Resolve issues swiftly, lead regular business reviews, and ensure every interaction aligns with their goals and aspirations. Turn Leads into Wins: Team up with Sales Development to transition qualified leads into lasting partnerships. Handle seamless handoffs, conduct discovery sessions, and seal the deal with confidence. Strategise for Success: Craft game-changing account plans to drive growth. Maintain crystal-clear pipelines, forecast accurately, and keep our CRM impeccably up to date. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves, track industry trends, and share insights that help shape our product and strategy. Ensure Accuracy & Compliance: Stay detail-focused with seamless billing, precise documentation, and full compliance with company policies to keep everything running like clockwork. - Are You Our Perfect Fit? You Speak Fluent Tech: From IT and SaaS to Cloud, Cybersecurity, and Managed Services you don t just talk the talk; you know the lingo, live the trends, and thrive in the fast-paced world of technology! Take Ownership of Success: You don t just meet targets you surpass them. With a proven record of driving renewals and expanding accounts, you treat every client like your own business, delivering results that matter. Think Strategically: You thrive on seeing the big picture. By understanding the unique needs of each account, you design tailored solutions that create lasting value and drive long-term growth. Masterful Communicator & Collaborator: Your ability to connect with clients and internal teams builds trust, accelerates progress, and ensures everyone stays aligned on achieving shared goals. Driven by Growth: You re always evolving. Whether it s through new insights, market trends, or client feedback, you constantly refine your strategies to stay ahead and deliver even greater impact. Salary & Rewards: + Competitive Earnings: Up to £45k base + commission that rewards your brilliance. + Personal Growth: Training, mentorship, and advanced resources to help you become the best version of yourself. + Make Your Mark: Shape the future of our sales function while working alongside a passionate and supportive leadership team. This is more than just another sales role - it s your chance to own a portfolio, build deep client partnerships, and shape the future of a top-tier tech business. You bring the ambition, strategy, and hustle, we ll bring the platform, product, and backing to help you thrive. So, are you in? Hit Apply now and let s start the conversation that could change everything. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Aug 08, 2025
Full time
Calling A-Players, Trailblazers, and Sales Game-Changers! Ready to Sell Smarter, Not Harder? Ready to scale your career? If you re an expert in growing client accounts and closing deals that matter, and you're itching for a sales environment that actually lives up to the hype - this is your moment. At COOLSPIRiT , we don t do ordinary. We re powering some of the UK s biggest names with next-level data and infrastructure solutions, and we re looking for a savvy Account Manager ready to make their mark. Big deals. Big rewards. Real impact. Let s go. - The Role at a Glance: Sales Account Manager Chesterfield, Derbyshire £30,000 £45,000 Base £60,000 - £90,000 OTE Plus Accelerators, Bonus, Pension, Health & More Business: COOLSPIRiT - UK s largest Commvault Solution Provider Partner. Leader in data management and business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background / Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed Services. Who we are: At COOLSPIRiT (acquired by Databaracks), we re on a mission to redefine sales leadership. For over 25 years, we ve powered the UK s top organisations with state-of-the-art data management and security solutions. Now, we re looking for a dynamic Account Manager to join the team. We see our Account Managers as strategic partners to our clients not just salespeople. What We re All About: Born in Derbyshire, we ve spent decades earning the trust of the UK s most prominent organisations. Here at COOLSPIRiT : + Integrity, honesty, and mutual respect aren t buzzwords they re our backbone. + We don t just protect technology; we empower our clients to focus on their best work, no matter what challenges arise. + Our team thrives on camaraderie, innovation, and a "get stuck in" attitude that s second to none. The Sales Account Manager Opportunity: This isn t about filling a role - it s about writing your legacy. Here s what your day looks like: Strengthen Client Relationships: Be the go-to champion for our clients! Keep them engaged and satisfied by managing contract renewals, aligning pricing, and staying one step ahead to tackle churn risks proactively. Drive Upselling & Cross-Selling: Spot opportunities to elevate client success! Expand their product use, introduce impactful new services, and deliver proposals that genuinely make a difference. Be the Relationship Architect: Own your client relationships! Resolve issues swiftly, lead regular business reviews, and ensure every interaction aligns with their goals and aspirations. Turn Leads into Wins: Team up with Sales Development to transition qualified leads into lasting partnerships. Handle seamless handoffs, conduct discovery sessions, and seal the deal with confidence. Strategise for Success: Craft game-changing account plans to drive growth. Maintain crystal-clear pipelines, forecast accurately, and keep our CRM impeccably up to date. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves, track industry trends, and share insights that help shape our product and strategy. Ensure Accuracy & Compliance: Stay detail-focused with seamless billing, precise documentation, and full compliance with company policies to keep everything running like clockwork. - Are You Our Perfect Fit? You Speak Fluent Tech: From IT and SaaS to Cloud, Cybersecurity, and Managed Services you don t just talk the talk; you know the lingo, live the trends, and thrive in the fast-paced world of technology! Take Ownership of Success: You don t just meet targets you surpass them. With a proven record of driving renewals and expanding accounts, you treat every client like your own business, delivering results that matter. Think Strategically: You thrive on seeing the big picture. By understanding the unique needs of each account, you design tailored solutions that create lasting value and drive long-term growth. Masterful Communicator & Collaborator: Your ability to connect with clients and internal teams builds trust, accelerates progress, and ensures everyone stays aligned on achieving shared goals. Driven by Growth: You re always evolving. Whether it s through new insights, market trends, or client feedback, you constantly refine your strategies to stay ahead and deliver even greater impact. Salary & Rewards: + Competitive Earnings: Up to £45k base + commission that rewards your brilliance. + Personal Growth: Training, mentorship, and advanced resources to help you become the best version of yourself. + Make Your Mark: Shape the future of our sales function while working alongside a passionate and supportive leadership team. This is more than just another sales role - it s your chance to own a portfolio, build deep client partnerships, and shape the future of a top-tier tech business. You bring the ambition, strategy, and hustle, we ll bring the platform, product, and backing to help you thrive. So, are you in? Hit Apply now and let s start the conversation that could change everything. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Calling Senior Sales Trailblazers. Deal Closers. Strategic Heavyweights. Ready to sell smarter, scale faster, and lead stronger? If you re a high-performing account manager with a proven track record of growing key accounts and closing complex deals this is your next big move. At COOLSPIRiT , we don t settle for average. We re trusted by some of the UK s biggest organisations to deliver mission-critical data and infrastructure solutions, and now we re looking for a Senior Account Manager who s ready to own a portfolio, influence strategy, and drive serious results. Big brands. Bigger opportunities. And the backing to do your best work yet. - The Role at a Glance: Senior Sales Account Manager Chesterfield, Derbyshire £45,000 £55,000 Base (£90,000 - £110,000 OTE) + Benefits Plus Accelerators, Bonus, Pension, Health & More Business: COOLSPIRiT - UK s largest Commvault Solution Provider Partner. Leader in data management and business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background / Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed Services. Who we are: At COOLSPIRiT (acquired by Databaracks), we re on a mission to redefine sales leadership. For over 25 years, we ve powered the UK s top organisations with state-of-the-art data management and security solutions. Now, we re looking for a dynamic Account Manager to join the team. We see our Account Managers as strategic partners to our clients not just salespeople. What We re All About: Born in Derbyshire, we ve spent decades earning the trust of the UK s most prominent organisations. Here at COOLSPIRiT : + Integrity, honesty, and mutual respect aren t buzzwords - they re our backbone. + We don t just protect technology; we empower our clients to focus on their best work, no matter what challenges arise. + Our team thrives on camaraderie, innovation, and a "get stuck in" attitude that s second to none. The Senior Sales Account Manager Opportunity: This isn t about filling a role - it s about writing your legacy. Here s what your day looks like: Strengthen Client Relationships: Be the go-to champion for our clients! Keep them engaged and satisfied by managing contract renewals, aligning pricing, and staying one step ahead to tackle churn risks proactively. Drive Upselling & Cross-Selling: Spot opportunities to elevate client success! Expand their product use, introduce impactful new services, and deliver proposals that genuinely make a difference. Be the Relationship Architect: Own your client relationships! Resolve issues swiftly, lead regular business reviews, and ensure every interaction aligns with their goals and aspirations. Turn Leads into Wins: Team up with Sales Development to transition qualified leads into lasting partnerships. Handle seamless handoffs, conduct discovery sessions, and seal the deal with confidence. Strategise for Success: Craft game-changing account plans to drive growth. Maintain crystal-clear pipelines, forecast accurately, and keep our CRM impeccably up to date. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves, track industry trends, and share insights that help shape our product and strategy. Ensure Accuracy & Compliance: Stay detail-focused with seamless billing, precise documentation, and full compliance with company policies to keep everything running like clockwork. Are You Our Perfect Fit? You Speak Fluent Tech: From IT and SaaS to Cloud, Cybersecurity, and Managed Services you don t just talk the talk; you know the lingo, live the trends, and thrive in the fast-paced world of technology! Take Ownership of Success: You don t just meet targets - you surpass them. With a proven record of driving renewals and expanding accounts, you treat every client like your own business, delivering results that matter. Think Strategically: You thrive on seeing the big picture. By understanding the unique needs of each account, you design tailored solutions that create lasting value and drive long-term growth. Masterful Communicator & Collaborator: Your ability to connect with clients and internal teams builds trust, accelerates progress, and ensures everyone stays aligned on achieving shared goals. Driven by Growth: You re always evolving. Whether it s through new insights, market trends, or client feedback, you constantly refine your strategies to stay ahead and deliver even greater impact. Salary & Rewards: + Competitive Earnings: Up to £55k base + commission that rewards your brilliance. + Personal Growth: Training, mentorship, and advanced resources to help you become the best version of yourself. + Make Your Mark: Shape the future of our sales function while working alongside a passionate and supportive leadership team. You ve already proven you can perform - now step into a role where your expertise will be valued, your ideas heard, and your success properly rewarded. At COOLSPIRiT , you'll partner with top-tier clients, shape high-value solutions, and lead the kind of deals that define careers. If you re ready to stop coasting and start climbing, hit Apply and let s make it happen. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Aug 08, 2025
Full time
Calling Senior Sales Trailblazers. Deal Closers. Strategic Heavyweights. Ready to sell smarter, scale faster, and lead stronger? If you re a high-performing account manager with a proven track record of growing key accounts and closing complex deals this is your next big move. At COOLSPIRiT , we don t settle for average. We re trusted by some of the UK s biggest organisations to deliver mission-critical data and infrastructure solutions, and now we re looking for a Senior Account Manager who s ready to own a portfolio, influence strategy, and drive serious results. Big brands. Bigger opportunities. And the backing to do your best work yet. - The Role at a Glance: Senior Sales Account Manager Chesterfield, Derbyshire £45,000 £55,000 Base (£90,000 - £110,000 OTE) + Benefits Plus Accelerators, Bonus, Pension, Health & More Business: COOLSPIRiT - UK s largest Commvault Solution Provider Partner. Leader in data management and business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background / Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed Services. Who we are: At COOLSPIRiT (acquired by Databaracks), we re on a mission to redefine sales leadership. For over 25 years, we ve powered the UK s top organisations with state-of-the-art data management and security solutions. Now, we re looking for a dynamic Account Manager to join the team. We see our Account Managers as strategic partners to our clients not just salespeople. What We re All About: Born in Derbyshire, we ve spent decades earning the trust of the UK s most prominent organisations. Here at COOLSPIRiT : + Integrity, honesty, and mutual respect aren t buzzwords - they re our backbone. + We don t just protect technology; we empower our clients to focus on their best work, no matter what challenges arise. + Our team thrives on camaraderie, innovation, and a "get stuck in" attitude that s second to none. The Senior Sales Account Manager Opportunity: This isn t about filling a role - it s about writing your legacy. Here s what your day looks like: Strengthen Client Relationships: Be the go-to champion for our clients! Keep them engaged and satisfied by managing contract renewals, aligning pricing, and staying one step ahead to tackle churn risks proactively. Drive Upselling & Cross-Selling: Spot opportunities to elevate client success! Expand their product use, introduce impactful new services, and deliver proposals that genuinely make a difference. Be the Relationship Architect: Own your client relationships! Resolve issues swiftly, lead regular business reviews, and ensure every interaction aligns with their goals and aspirations. Turn Leads into Wins: Team up with Sales Development to transition qualified leads into lasting partnerships. Handle seamless handoffs, conduct discovery sessions, and seal the deal with confidence. Strategise for Success: Craft game-changing account plans to drive growth. Maintain crystal-clear pipelines, forecast accurately, and keep our CRM impeccably up to date. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves, track industry trends, and share insights that help shape our product and strategy. Ensure Accuracy & Compliance: Stay detail-focused with seamless billing, precise documentation, and full compliance with company policies to keep everything running like clockwork. Are You Our Perfect Fit? You Speak Fluent Tech: From IT and SaaS to Cloud, Cybersecurity, and Managed Services you don t just talk the talk; you know the lingo, live the trends, and thrive in the fast-paced world of technology! Take Ownership of Success: You don t just meet targets - you surpass them. With a proven record of driving renewals and expanding accounts, you treat every client like your own business, delivering results that matter. Think Strategically: You thrive on seeing the big picture. By understanding the unique needs of each account, you design tailored solutions that create lasting value and drive long-term growth. Masterful Communicator & Collaborator: Your ability to connect with clients and internal teams builds trust, accelerates progress, and ensures everyone stays aligned on achieving shared goals. Driven by Growth: You re always evolving. Whether it s through new insights, market trends, or client feedback, you constantly refine your strategies to stay ahead and deliver even greater impact. Salary & Rewards: + Competitive Earnings: Up to £55k base + commission that rewards your brilliance. + Personal Growth: Training, mentorship, and advanced resources to help you become the best version of yourself. + Make Your Mark: Shape the future of our sales function while working alongside a passionate and supportive leadership team. You ve already proven you can perform - now step into a role where your expertise will be valued, your ideas heard, and your success properly rewarded. At COOLSPIRiT , you'll partner with top-tier clients, shape high-value solutions, and lead the kind of deals that define careers. If you re ready to stop coasting and start climbing, hit Apply and let s make it happen. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Calling A-Players, Trailblazers, and Sales Game-Changers! Ready to Sell Smarter, Not Harder? Ready to scale your career? If you re an expert in growing client accounts and closing deals that matter, and you're itching for a sales environment that actually lives up to the hype - this is your moment. At COOLSPIRiT , we don t do ordinary. We re powering some of the UK s biggest names with next-level data and infrastructure solutions, and we re looking for a savvy Account Manager ready to make their mark. Big deals. Big rewards. Real impact. Let s go. - The Role at a Glance: Sales Account Manager Chesterfield, Derbyshire £30,000 £45,000 Base £60,000 - £90,000 OTE Plus Accelerators, Bonus, Pension, Health & More Business: COOLSPIRiT - UK s largest Commvault Solution Provider Partner. Leader in data management and business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background / Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed Services. Who we are: At COOLSPIRiT (acquired by Databaracks), we re on a mission to redefine sales leadership. For over 25 years, we ve powered the UK s top organisations with state-of-the-art data management and security solutions. Now, we re looking for a dynamic Account Manager to join the team. We see our Account Managers as strategic partners to our clients not just salespeople. What We re All About: Born in Derbyshire, we ve spent decades earning the trust of the UK s most prominent organisations. Here at COOLSPIRiT : + Integrity, honesty, and mutual respect aren t buzzwords they re our backbone. + We don t just protect technology; we empower our clients to focus on their best work, no matter what challenges arise. + Our team thrives on camaraderie, innovation, and a "get stuck in" attitude that s second to none. The Sales Account Manager Opportunity: This isn t about filling a role - it s about writing your legacy. Here s what your day looks like: Strengthen Client Relationships: Be the go-to champion for our clients! Keep them engaged and satisfied by managing contract renewals, aligning pricing, and staying one step ahead to tackle churn risks proactively. Drive Upselling & Cross-Selling: Spot opportunities to elevate client success! Expand their product use, introduce impactful new services, and deliver proposals that genuinely make a difference. Be the Relationship Architect: Own your client relationships! Resolve issues swiftly, lead regular business reviews, and ensure every interaction aligns with their goals and aspirations. Turn Leads into Wins: Team up with Sales Development to transition qualified leads into lasting partnerships. Handle seamless handoffs, conduct discovery sessions, and seal the deal with confidence. Strategise for Success: Craft game-changing account plans to drive growth. Maintain crystal-clear pipelines, forecast accurately, and keep our CRM impeccably up to date. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves, track industry trends, and share insights that help shape our product and strategy. Ensure Accuracy & Compliance: Stay detail-focused with seamless billing, precise documentation, and full compliance with company policies to keep everything running like clockwork. - Are You Our Perfect Fit? You Speak Fluent Tech: From IT and SaaS to Cloud, Cybersecurity, and Managed Services you don t just talk the talk; you know the lingo, live the trends, and thrive in the fast-paced world of technology! Take Ownership of Success: You don t just meet targets you surpass them. With a proven record of driving renewals and expanding accounts, you treat every client like your own business, delivering results that matter. Think Strategically: You thrive on seeing the big picture. By understanding the unique needs of each account, you design tailored solutions that create lasting value and drive long-term growth. Masterful Communicator & Collaborator: Your ability to connect with clients and internal teams builds trust, accelerates progress, and ensures everyone stays aligned on achieving shared goals. Driven by Growth: You re always evolving. Whether it s through new insights, market trends, or client feedback, you constantly refine your strategies to stay ahead and deliver even greater impact. Salary & Rewards: + Competitive Earnings: Up to £45k base + commission that rewards your brilliance. + Personal Growth: Training, mentorship, and advanced resources to help you become the best version of yourself. + Make Your Mark: Shape the future of our sales function while working alongside a passionate and supportive leadership team. This is more than just another sales role - it s your chance to own a portfolio, build deep client partnerships, and shape the future of a top-tier tech business. You bring the ambition, strategy, and hustle, we ll bring the platform, product, and backing to help you thrive. So, are you in? Hit Apply now and let s start the conversation that could change everything. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Aug 08, 2025
Full time
Calling A-Players, Trailblazers, and Sales Game-Changers! Ready to Sell Smarter, Not Harder? Ready to scale your career? If you re an expert in growing client accounts and closing deals that matter, and you're itching for a sales environment that actually lives up to the hype - this is your moment. At COOLSPIRiT , we don t do ordinary. We re powering some of the UK s biggest names with next-level data and infrastructure solutions, and we re looking for a savvy Account Manager ready to make their mark. Big deals. Big rewards. Real impact. Let s go. - The Role at a Glance: Sales Account Manager Chesterfield, Derbyshire £30,000 £45,000 Base £60,000 - £90,000 OTE Plus Accelerators, Bonus, Pension, Health & More Business: COOLSPIRiT - UK s largest Commvault Solution Provider Partner. Leader in data management and business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background / Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed Services. Who we are: At COOLSPIRiT (acquired by Databaracks), we re on a mission to redefine sales leadership. For over 25 years, we ve powered the UK s top organisations with state-of-the-art data management and security solutions. Now, we re looking for a dynamic Account Manager to join the team. We see our Account Managers as strategic partners to our clients not just salespeople. What We re All About: Born in Derbyshire, we ve spent decades earning the trust of the UK s most prominent organisations. Here at COOLSPIRiT : + Integrity, honesty, and mutual respect aren t buzzwords they re our backbone. + We don t just protect technology; we empower our clients to focus on their best work, no matter what challenges arise. + Our team thrives on camaraderie, innovation, and a "get stuck in" attitude that s second to none. The Sales Account Manager Opportunity: This isn t about filling a role - it s about writing your legacy. Here s what your day looks like: Strengthen Client Relationships: Be the go-to champion for our clients! Keep them engaged and satisfied by managing contract renewals, aligning pricing, and staying one step ahead to tackle churn risks proactively. Drive Upselling & Cross-Selling: Spot opportunities to elevate client success! Expand their product use, introduce impactful new services, and deliver proposals that genuinely make a difference. Be the Relationship Architect: Own your client relationships! Resolve issues swiftly, lead regular business reviews, and ensure every interaction aligns with their goals and aspirations. Turn Leads into Wins: Team up with Sales Development to transition qualified leads into lasting partnerships. Handle seamless handoffs, conduct discovery sessions, and seal the deal with confidence. Strategise for Success: Craft game-changing account plans to drive growth. Maintain crystal-clear pipelines, forecast accurately, and keep our CRM impeccably up to date. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves, track industry trends, and share insights that help shape our product and strategy. Ensure Accuracy & Compliance: Stay detail-focused with seamless billing, precise documentation, and full compliance with company policies to keep everything running like clockwork. - Are You Our Perfect Fit? You Speak Fluent Tech: From IT and SaaS to Cloud, Cybersecurity, and Managed Services you don t just talk the talk; you know the lingo, live the trends, and thrive in the fast-paced world of technology! Take Ownership of Success: You don t just meet targets you surpass them. With a proven record of driving renewals and expanding accounts, you treat every client like your own business, delivering results that matter. Think Strategically: You thrive on seeing the big picture. By understanding the unique needs of each account, you design tailored solutions that create lasting value and drive long-term growth. Masterful Communicator & Collaborator: Your ability to connect with clients and internal teams builds trust, accelerates progress, and ensures everyone stays aligned on achieving shared goals. Driven by Growth: You re always evolving. Whether it s through new insights, market trends, or client feedback, you constantly refine your strategies to stay ahead and deliver even greater impact. Salary & Rewards: + Competitive Earnings: Up to £45k base + commission that rewards your brilliance. + Personal Growth: Training, mentorship, and advanced resources to help you become the best version of yourself. + Make Your Mark: Shape the future of our sales function while working alongside a passionate and supportive leadership team. This is more than just another sales role - it s your chance to own a portfolio, build deep client partnerships, and shape the future of a top-tier tech business. You bring the ambition, strategy, and hustle, we ll bring the platform, product, and backing to help you thrive. So, are you in? Hit Apply now and let s start the conversation that could change everything. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Calling Senior Sales Trailblazers. Deal Closers. Strategic Heavyweights. Ready to sell smarter, scale faster, and lead stronger? If you re a high-performing account manager with a proven track record of growing key accounts and closing complex deals this is your next big move. At COOLSPIRiT , we don t settle for average. We re trusted by some of the UK s biggest organisations to deliver mission-critical data and infrastructure solutions, and now we re looking for a Senior Account Manager who s ready to own a portfolio, influence strategy, and drive serious results. Big brands. Bigger opportunities. And the backing to do your best work yet. - The Role at a Glance: Senior Sales Account Manager Chesterfield, Derbyshire £45,000 £55,000 Base (£90,000 - £110,000 OTE) + Benefits Plus Accelerators, Bonus, Pension, Health & More Business: COOLSPIRiT - UK s largest Commvault Solution Provider Partner. Leader in data management and business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background / Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed Services. Who we are: At COOLSPIRiT (acquired by Databaracks), we re on a mission to redefine sales leadership. For over 25 years, we ve powered the UK s top organisations with state-of-the-art data management and security solutions. Now, we re looking for a dynamic Account Manager to join the team. We see our Account Managers as strategic partners to our clients not just salespeople. What We re All About: Born in Derbyshire, we ve spent decades earning the trust of the UK s most prominent organisations. Here at COOLSPIRiT : + Integrity, honesty, and mutual respect aren t buzzwords - they re our backbone. + We don t just protect technology; we empower our clients to focus on their best work, no matter what challenges arise. + Our team thrives on camaraderie, innovation, and a "get stuck in" attitude that s second to none. The Senior Sales Account Manager Opportunity: This isn t about filling a role - it s about writing your legacy. Here s what your day looks like: Strengthen Client Relationships: Be the go-to champion for our clients! Keep them engaged and satisfied by managing contract renewals, aligning pricing, and staying one step ahead to tackle churn risks proactively. Drive Upselling & Cross-Selling: Spot opportunities to elevate client success! Expand their product use, introduce impactful new services, and deliver proposals that genuinely make a difference. Be the Relationship Architect: Own your client relationships! Resolve issues swiftly, lead regular business reviews, and ensure every interaction aligns with their goals and aspirations. Turn Leads into Wins: Team up with Sales Development to transition qualified leads into lasting partnerships. Handle seamless handoffs, conduct discovery sessions, and seal the deal with confidence. Strategise for Success: Craft game-changing account plans to drive growth. Maintain crystal-clear pipelines, forecast accurately, and keep our CRM impeccably up to date. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves, track industry trends, and share insights that help shape our product and strategy. Ensure Accuracy & Compliance: Stay detail-focused with seamless billing, precise documentation, and full compliance with company policies to keep everything running like clockwork. Are You Our Perfect Fit? You Speak Fluent Tech: From IT and SaaS to Cloud, Cybersecurity, and Managed Services you don t just talk the talk; you know the lingo, live the trends, and thrive in the fast-paced world of technology! Take Ownership of Success: You don t just meet targets - you surpass them. With a proven record of driving renewals and expanding accounts, you treat every client like your own business, delivering results that matter. Think Strategically: You thrive on seeing the big picture. By understanding the unique needs of each account, you design tailored solutions that create lasting value and drive long-term growth. Masterful Communicator & Collaborator: Your ability to connect with clients and internal teams builds trust, accelerates progress, and ensures everyone stays aligned on achieving shared goals. Driven by Growth: You re always evolving. Whether it s through new insights, market trends, or client feedback, you constantly refine your strategies to stay ahead and deliver even greater impact. Salary & Rewards: + Competitive Earnings: Up to £55k base + commission that rewards your brilliance. + Personal Growth: Training, mentorship, and advanced resources to help you become the best version of yourself. + Make Your Mark: Shape the future of our sales function while working alongside a passionate and supportive leadership team. You ve already proven you can perform - now step into a role where your expertise will be valued, your ideas heard, and your success properly rewarded. At COOLSPIRiT , you'll partner with top-tier clients, shape high-value solutions, and lead the kind of deals that define careers. If you re ready to stop coasting and start climbing, hit Apply and let s make it happen. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Aug 08, 2025
Full time
Calling Senior Sales Trailblazers. Deal Closers. Strategic Heavyweights. Ready to sell smarter, scale faster, and lead stronger? If you re a high-performing account manager with a proven track record of growing key accounts and closing complex deals this is your next big move. At COOLSPIRiT , we don t settle for average. We re trusted by some of the UK s biggest organisations to deliver mission-critical data and infrastructure solutions, and now we re looking for a Senior Account Manager who s ready to own a portfolio, influence strategy, and drive serious results. Big brands. Bigger opportunities. And the backing to do your best work yet. - The Role at a Glance: Senior Sales Account Manager Chesterfield, Derbyshire £45,000 £55,000 Base (£90,000 - £110,000 OTE) + Benefits Plus Accelerators, Bonus, Pension, Health & More Business: COOLSPIRiT - UK s largest Commvault Solution Provider Partner. Leader in data management and business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background / Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed Services. Who we are: At COOLSPIRiT (acquired by Databaracks), we re on a mission to redefine sales leadership. For over 25 years, we ve powered the UK s top organisations with state-of-the-art data management and security solutions. Now, we re looking for a dynamic Account Manager to join the team. We see our Account Managers as strategic partners to our clients not just salespeople. What We re All About: Born in Derbyshire, we ve spent decades earning the trust of the UK s most prominent organisations. Here at COOLSPIRiT : + Integrity, honesty, and mutual respect aren t buzzwords - they re our backbone. + We don t just protect technology; we empower our clients to focus on their best work, no matter what challenges arise. + Our team thrives on camaraderie, innovation, and a "get stuck in" attitude that s second to none. The Senior Sales Account Manager Opportunity: This isn t about filling a role - it s about writing your legacy. Here s what your day looks like: Strengthen Client Relationships: Be the go-to champion for our clients! Keep them engaged and satisfied by managing contract renewals, aligning pricing, and staying one step ahead to tackle churn risks proactively. Drive Upselling & Cross-Selling: Spot opportunities to elevate client success! Expand their product use, introduce impactful new services, and deliver proposals that genuinely make a difference. Be the Relationship Architect: Own your client relationships! Resolve issues swiftly, lead regular business reviews, and ensure every interaction aligns with their goals and aspirations. Turn Leads into Wins: Team up with Sales Development to transition qualified leads into lasting partnerships. Handle seamless handoffs, conduct discovery sessions, and seal the deal with confidence. Strategise for Success: Craft game-changing account plans to drive growth. Maintain crystal-clear pipelines, forecast accurately, and keep our CRM impeccably up to date. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves, track industry trends, and share insights that help shape our product and strategy. Ensure Accuracy & Compliance: Stay detail-focused with seamless billing, precise documentation, and full compliance with company policies to keep everything running like clockwork. Are You Our Perfect Fit? You Speak Fluent Tech: From IT and SaaS to Cloud, Cybersecurity, and Managed Services you don t just talk the talk; you know the lingo, live the trends, and thrive in the fast-paced world of technology! Take Ownership of Success: You don t just meet targets - you surpass them. With a proven record of driving renewals and expanding accounts, you treat every client like your own business, delivering results that matter. Think Strategically: You thrive on seeing the big picture. By understanding the unique needs of each account, you design tailored solutions that create lasting value and drive long-term growth. Masterful Communicator & Collaborator: Your ability to connect with clients and internal teams builds trust, accelerates progress, and ensures everyone stays aligned on achieving shared goals. Driven by Growth: You re always evolving. Whether it s through new insights, market trends, or client feedback, you constantly refine your strategies to stay ahead and deliver even greater impact. Salary & Rewards: + Competitive Earnings: Up to £55k base + commission that rewards your brilliance. + Personal Growth: Training, mentorship, and advanced resources to help you become the best version of yourself. + Make Your Mark: Shape the future of our sales function while working alongside a passionate and supportive leadership team. You ve already proven you can perform - now step into a role where your expertise will be valued, your ideas heard, and your success properly rewarded. At COOLSPIRiT , you'll partner with top-tier clients, shape high-value solutions, and lead the kind of deals that define careers. If you re ready to stop coasting and start climbing, hit Apply and let s make it happen. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Brand: ClearCourse Group Job Type: Full-Time Join one of the UK's fastest-growing technology groups. We're ClearCourse - a PE-backed collective of leading software and integrated payments businesses, building a world-class, customer-focused technology platform through acquisition and innovation. Since 2018, we've welcomed over 30 companies into the group, each bringing fresh thinking, exceptional products, and deep vertical expertise. Now, we're looking for a commercially driven, analytically minded Group Pricing Manager to join our Group Go-To-Market (GTM) function. This is a newly created role with a mandate to transform how we approach pricing across our SaaS and commerce enablement brands. You'll work closely with senior leaders across Product, Finance, Sales, and M&A to create and embed pricing strategies that unlock growth, improve margin performance, and deliver competitive edge. You'll also have the opportunity to build and lead a small team, starting with the hire of a Pricing Analyst. This is a rare opportunity to shape pricing at scale, within a high-growth private equity environment where your ideas will translate directly into results. What you'll do Design and implement group-wide pricing strategies across 30+ B2B software and payments businesses Define pricing frameworks, approval processes, and commercial 'guardrails' for local business autonomy Deliver strategic pricing guidance on enterprise deals, bids, tenders, and product launches Monitor and optimise margin performance, price positioning, and discounting trends across the portfolio Partner with GTM Enablement, Finance, Sales, Product, and M&A to inform commercial decision-making Establish KPIs and dashboards to measure pricing effectiveness, compliance, and profitability Develop pricing governance, tools, and best practices to be embedded across the group Lead and mentor a Pricing Analyst (to be hired), shaping the future of the group pricing function What we're looking for 5+ years of pricing leadership experience within B2B SaaS or technology environments Proven success in designing pricing models that drive sustainable revenue and profit growth Strong commercial acumen and data-led decision making - you're comfortable with complex pricing analytics Familiarity with pricing tools and strategies, including tiered models, freemium, volume-based pricing, and discount optimisation Experience working across matrixed organisations and influencing senior stakeholders Exposure to integrated or embedded payments is a strong advantage A strategic mindset with the drive to build, improve, and own a new function Excellent communication skills, with the ability to translate insight into action We offer a competitive salary and generous benefits package, including: Hybrid-working model with 25 days annual leave + your birthday off Life Assurance and Group Income Protection Private medical cover with cash plan Enhanced Company Pension Employee wellbeing perks such as the Calm app, a cycle-to-work scheme, and discounted gym memberships Retail discounts and an Employee Assistance Programme At ClearCourse, we're doing something different - creating a collaborative family of brands, united by our shared vision to build a brilliant software and payments business with exceptional people at its core. With investment from Aquiline Capital Partners, we've grown rapidly since 2018 and continue to scale through strategic acquisitions and innovation. Our ClearAccept payments platform is embedded across our portfolio, allowing us to offer fully integrated technology solutions to thousands of clients across diverse verticals. We're over 900 people strong, operating with agility and ambition across the UK. We offer hybrid working, modern London offices, and a culture that values collaboration, ownership, and impact. If you're ready to shape pricing strategy across one of the UK's most dynamic software groups, we'd love to hear from you.
Aug 08, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Brand: ClearCourse Group Job Type: Full-Time Join one of the UK's fastest-growing technology groups. We're ClearCourse - a PE-backed collective of leading software and integrated payments businesses, building a world-class, customer-focused technology platform through acquisition and innovation. Since 2018, we've welcomed over 30 companies into the group, each bringing fresh thinking, exceptional products, and deep vertical expertise. Now, we're looking for a commercially driven, analytically minded Group Pricing Manager to join our Group Go-To-Market (GTM) function. This is a newly created role with a mandate to transform how we approach pricing across our SaaS and commerce enablement brands. You'll work closely with senior leaders across Product, Finance, Sales, and M&A to create and embed pricing strategies that unlock growth, improve margin performance, and deliver competitive edge. You'll also have the opportunity to build and lead a small team, starting with the hire of a Pricing Analyst. This is a rare opportunity to shape pricing at scale, within a high-growth private equity environment where your ideas will translate directly into results. What you'll do Design and implement group-wide pricing strategies across 30+ B2B software and payments businesses Define pricing frameworks, approval processes, and commercial 'guardrails' for local business autonomy Deliver strategic pricing guidance on enterprise deals, bids, tenders, and product launches Monitor and optimise margin performance, price positioning, and discounting trends across the portfolio Partner with GTM Enablement, Finance, Sales, Product, and M&A to inform commercial decision-making Establish KPIs and dashboards to measure pricing effectiveness, compliance, and profitability Develop pricing governance, tools, and best practices to be embedded across the group Lead and mentor a Pricing Analyst (to be hired), shaping the future of the group pricing function What we're looking for 5+ years of pricing leadership experience within B2B SaaS or technology environments Proven success in designing pricing models that drive sustainable revenue and profit growth Strong commercial acumen and data-led decision making - you're comfortable with complex pricing analytics Familiarity with pricing tools and strategies, including tiered models, freemium, volume-based pricing, and discount optimisation Experience working across matrixed organisations and influencing senior stakeholders Exposure to integrated or embedded payments is a strong advantage A strategic mindset with the drive to build, improve, and own a new function Excellent communication skills, with the ability to translate insight into action We offer a competitive salary and generous benefits package, including: Hybrid-working model with 25 days annual leave + your birthday off Life Assurance and Group Income Protection Private medical cover with cash plan Enhanced Company Pension Employee wellbeing perks such as the Calm app, a cycle-to-work scheme, and discounted gym memberships Retail discounts and an Employee Assistance Programme At ClearCourse, we're doing something different - creating a collaborative family of brands, united by our shared vision to build a brilliant software and payments business with exceptional people at its core. With investment from Aquiline Capital Partners, we've grown rapidly since 2018 and continue to scale through strategic acquisitions and innovation. Our ClearAccept payments platform is embedded across our portfolio, allowing us to offer fully integrated technology solutions to thousands of clients across diverse verticals. We're over 900 people strong, operating with agility and ambition across the UK. We offer hybrid working, modern London offices, and a culture that values collaboration, ownership, and impact. If you're ready to shape pricing strategy across one of the UK's most dynamic software groups, we'd love to hear from you.
Come join the company reinventing data security, empowering businesses to realize the full potential of their data. As the leading data security platform purpose-built for the cloud era, Cyera's mission is to reinvent how businesses secure data, enable agile collaboration, and boldly pursue new business opportunities. Trusted by security teams at leading global businesses, our team is proving that data security is the next big thing in cyber. Backed by the world's leading investors and working with a large and growing list of Fortune 1000 companies, we are looking for world-class talent to join us as we usher in the new era of data security. THE OPPORTUNITY The Cyera GSI Partner Manager is responsible for developing, launching, and scaling the EMEA GTM strategy and execution of our Global System Integrator partnerships to enhance Cyera solutions and accelerate revenue growth. Your success in the role will rely on understanding an enterprise sales motion, security, and alignment of strategic partners to the Cyera sales teams to win. You will be working within all levels of large partner organizations and have a thorough understanding of Cyera's solutions and the business value to partners and customers. RESPONSIBILITIES: Develop and execute a comprehensive GSI partnership strategy that aligns with Cyera's overall business objectives Negotiate and close partnership agreements with strategic GSIs, ensuring mutually beneficial terms that drive revenue growth and customer satisfaction Develop and implement detailed business plans that outline the strategic direction, goals, and tactics for each GSI partnership. Drive all aspects of the partner relationship to maximize growth opportunities and ensure GSIs are well-positioned to deliver exceptional customer experiences and outcomes Collaborate effectively with cross-functional teams, including product management, marketing, and sales to ensure the success of the GSI partnerships Report and communicate on the performance of the GSI partnerships, including revenue growth, customer satisfaction, and other key performance indicators Requirements REQUIRED QUALIFICATIONS: 10+ years of experience in strategic partnerships, with a focus on Accenture, PwC and Deloitte Demonstrate strong initiative and ability to think creatively with excellent presentation, written, and overall communication skills Experience working with C-level executives and an ability to quickly establish credibility with senior leadership Consistent track record of leading complex sales situations through negotiation and conflict resolution Ability to work in a fast-paced and collaborative environment Ability to own projects with deliverables for cross-functional stakeholders Results-driven, self-sufficient, and self-motivated with a commitment to customer success The ability to travel to partner sites, industry events, and other related events as required Prior experience driving revenue growth at an early-stage security company is preferred COMPENSATION INFORMATION: In addition to a standard benefits and equity package, we offer a generous salary. Final compensation will vary based on seniority and relevance of experience, location, and position requirements. This role may be eligible for potential merit increases based on factors such as individual or company performance, time in role, and other discretionary factors. BENEFITS - Why Cyera? Ability to work remotely, with office setup reimbursement
Aug 08, 2025
Full time
Come join the company reinventing data security, empowering businesses to realize the full potential of their data. As the leading data security platform purpose-built for the cloud era, Cyera's mission is to reinvent how businesses secure data, enable agile collaboration, and boldly pursue new business opportunities. Trusted by security teams at leading global businesses, our team is proving that data security is the next big thing in cyber. Backed by the world's leading investors and working with a large and growing list of Fortune 1000 companies, we are looking for world-class talent to join us as we usher in the new era of data security. THE OPPORTUNITY The Cyera GSI Partner Manager is responsible for developing, launching, and scaling the EMEA GTM strategy and execution of our Global System Integrator partnerships to enhance Cyera solutions and accelerate revenue growth. Your success in the role will rely on understanding an enterprise sales motion, security, and alignment of strategic partners to the Cyera sales teams to win. You will be working within all levels of large partner organizations and have a thorough understanding of Cyera's solutions and the business value to partners and customers. RESPONSIBILITIES: Develop and execute a comprehensive GSI partnership strategy that aligns with Cyera's overall business objectives Negotiate and close partnership agreements with strategic GSIs, ensuring mutually beneficial terms that drive revenue growth and customer satisfaction Develop and implement detailed business plans that outline the strategic direction, goals, and tactics for each GSI partnership. Drive all aspects of the partner relationship to maximize growth opportunities and ensure GSIs are well-positioned to deliver exceptional customer experiences and outcomes Collaborate effectively with cross-functional teams, including product management, marketing, and sales to ensure the success of the GSI partnerships Report and communicate on the performance of the GSI partnerships, including revenue growth, customer satisfaction, and other key performance indicators Requirements REQUIRED QUALIFICATIONS: 10+ years of experience in strategic partnerships, with a focus on Accenture, PwC and Deloitte Demonstrate strong initiative and ability to think creatively with excellent presentation, written, and overall communication skills Experience working with C-level executives and an ability to quickly establish credibility with senior leadership Consistent track record of leading complex sales situations through negotiation and conflict resolution Ability to work in a fast-paced and collaborative environment Ability to own projects with deliverables for cross-functional stakeholders Results-driven, self-sufficient, and self-motivated with a commitment to customer success The ability to travel to partner sites, industry events, and other related events as required Prior experience driving revenue growth at an early-stage security company is preferred COMPENSATION INFORMATION: In addition to a standard benefits and equity package, we offer a generous salary. Final compensation will vary based on seniority and relevance of experience, location, and position requirements. This role may be eligible for potential merit increases based on factors such as individual or company performance, time in role, and other discretionary factors. BENEFITS - Why Cyera? Ability to work remotely, with office setup reimbursement
Position Title: Chief Technology Officer Department: C-Suite Reports to: CEO Location: Remote Travel: 30% Salary Range: $261K to 350K New hires are typically brought into the organization between the minimum to midpoint of the salary range posted depending on qualifications, internal equity, and the budgeted amount for the role. Vibrant Emotional Health's groundbreaking solutions have delivered high-quality services and support when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone. Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health has been a trailblazer in emotional wellness for over 50 years. We deliver high-quality, technology-enabled services that meet people where they are-when, where, and how they need support. From operating the 988 Suicide & Crisis Lifeline to pioneering digital mental health platforms, we serve over 3.5 million people annually, transforming lives and communities. We are building a future where emotional wellness is a reality for everyone-through innovation, compassion, and equity. We are seeking a visionary, mission-driven technology leader to join our executive team and shape the future of behavioral health technology. As CTO, you will lead the development and execution of Vibrant's technology strategy, driving innovation across our digital platforms, contact center infrastructure, and enterprise systems. This is a unique opportunity to leverage cutting-edge technology to save lives, improve access to care, and redefine how mental health services are delivered at scale. Duties/Responsibilities: Strategic Leadership Define and execute a 3-5 year technology roadmap aligned with Vibrant's mission and growth strategy. Partner with the CEO and executive team to drive digital transformation and innovation across the organization. Champion a culture of agility, experimentation, and continuous improvement. Technology & Product Innovation. Lead the evolution of our Unified Platform for 988 and other proprietary digital health products. Oversee enterprise IT infrastructure, cybersecurity, and data governance. Drive the adoption of AI, automation, and analytics to enhance service delivery and operational efficiency. Operational Excellence Ensure high availability, scalability, and resilience of all client-facing and internal systems. Implement best-in-class ITIL, DevOps, and MLOps practices. Manage vendor relationships and technology partnerships to maximize value and innovation. People & Culture Build and mentor a high-performing, diverse technology team. Foster cross-functional collaboration and alignment between IT, product, and service delivery teams. Promote a culture of inclusion, transparency, and accountability. Required Skills/Abilities: 10+ years of progressive IT leadership, including 5+ years in a strategic executive role. Proven success leading digital transformation in complex, customer-centric environments. Deep expertise in telecommunications architecture, distributed call center operations, and cloud-based platforms. Experience in behavioral health, healthcare, or nonprofit sectors is a strong plus. Leadership & Vision Strategic thinker with a bias for action and a passion for social impact. Exceptional communicator and collaborator, able to influence across all levels. Track record of building inclusive, innovative, and high-performing teams. Why Join Vibrant? Mission with Meaning: Your work will directly impact millions of lives. Innovation at Scale: Lead the technology behind national platforms like 988. Collaborative Culture: Join a passionate, purpose-driven leadership team. Flexibility & Balance: Hybrid work options and a supportive environment. Competitive Compensation: Includes comprehensive benefits and retirement plans. Ready to Make a Difference? If you're a bold, compassionate technology leader ready to transform mental health care, we want to hear from you. Physical Requirements: Must be able to remain in a stationary position for at least 50% of the time. Will involve attending events that take place outside of the company's main office, such as conferences, trade shows, or client meetings. Will frequently communicate over video calls with internal and external stakeholders as well as team members. Will constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Excellent comprehensive benefits, including medical, dental, vision, supplemental income insurance, pre-tax transit/parking, pre-tax FSA for medical and dependent care, and 401K available. 4 weeks' vacation, plum benefits, etc. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. Vibrant will consider any equivalent combination of knowledge, skills, education and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws. "Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Vibrant does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page and all communications from the Vibrant recruiting team and/or hiring managers will be from email address"
Aug 08, 2025
Full time
Position Title: Chief Technology Officer Department: C-Suite Reports to: CEO Location: Remote Travel: 30% Salary Range: $261K to 350K New hires are typically brought into the organization between the minimum to midpoint of the salary range posted depending on qualifications, internal equity, and the budgeted amount for the role. Vibrant Emotional Health's groundbreaking solutions have delivered high-quality services and support when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone. Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health has been a trailblazer in emotional wellness for over 50 years. We deliver high-quality, technology-enabled services that meet people where they are-when, where, and how they need support. From operating the 988 Suicide & Crisis Lifeline to pioneering digital mental health platforms, we serve over 3.5 million people annually, transforming lives and communities. We are building a future where emotional wellness is a reality for everyone-through innovation, compassion, and equity. We are seeking a visionary, mission-driven technology leader to join our executive team and shape the future of behavioral health technology. As CTO, you will lead the development and execution of Vibrant's technology strategy, driving innovation across our digital platforms, contact center infrastructure, and enterprise systems. This is a unique opportunity to leverage cutting-edge technology to save lives, improve access to care, and redefine how mental health services are delivered at scale. Duties/Responsibilities: Strategic Leadership Define and execute a 3-5 year technology roadmap aligned with Vibrant's mission and growth strategy. Partner with the CEO and executive team to drive digital transformation and innovation across the organization. Champion a culture of agility, experimentation, and continuous improvement. Technology & Product Innovation. Lead the evolution of our Unified Platform for 988 and other proprietary digital health products. Oversee enterprise IT infrastructure, cybersecurity, and data governance. Drive the adoption of AI, automation, and analytics to enhance service delivery and operational efficiency. Operational Excellence Ensure high availability, scalability, and resilience of all client-facing and internal systems. Implement best-in-class ITIL, DevOps, and MLOps practices. Manage vendor relationships and technology partnerships to maximize value and innovation. People & Culture Build and mentor a high-performing, diverse technology team. Foster cross-functional collaboration and alignment between IT, product, and service delivery teams. Promote a culture of inclusion, transparency, and accountability. Required Skills/Abilities: 10+ years of progressive IT leadership, including 5+ years in a strategic executive role. Proven success leading digital transformation in complex, customer-centric environments. Deep expertise in telecommunications architecture, distributed call center operations, and cloud-based platforms. Experience in behavioral health, healthcare, or nonprofit sectors is a strong plus. Leadership & Vision Strategic thinker with a bias for action and a passion for social impact. Exceptional communicator and collaborator, able to influence across all levels. Track record of building inclusive, innovative, and high-performing teams. Why Join Vibrant? Mission with Meaning: Your work will directly impact millions of lives. Innovation at Scale: Lead the technology behind national platforms like 988. Collaborative Culture: Join a passionate, purpose-driven leadership team. Flexibility & Balance: Hybrid work options and a supportive environment. Competitive Compensation: Includes comprehensive benefits and retirement plans. Ready to Make a Difference? If you're a bold, compassionate technology leader ready to transform mental health care, we want to hear from you. Physical Requirements: Must be able to remain in a stationary position for at least 50% of the time. Will involve attending events that take place outside of the company's main office, such as conferences, trade shows, or client meetings. Will frequently communicate over video calls with internal and external stakeholders as well as team members. Will constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Excellent comprehensive benefits, including medical, dental, vision, supplemental income insurance, pre-tax transit/parking, pre-tax FSA for medical and dependent care, and 401K available. 4 weeks' vacation, plum benefits, etc. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. Vibrant will consider any equivalent combination of knowledge, skills, education and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws. "Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Vibrant does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page and all communications from the Vibrant recruiting team and/or hiring managers will be from email address"
This role will sit on the Senior Leadership Team (SLT), and as such, you will play a pivotal role in developing and expanding the team, staying abreast of rapid technological advancements, and maintaining technical certifications across our core vendors. You'll be responsible for managing and developing the existing pre-sales team and reviewing the team structure. As a technologist, you will inspire innovation and drive continual improvement within the team. You will have a proven track record of navigating the challenges associated with business growth, bringing your valuable experience and insights to help fuel our evolving journey. You will possess a robust background in both Microsoft and Cisco technologies but be vendor-agnostic at the core. We are seeking a candidate with experience working for a solutions reseller or managed service provider (excluding telcos). With technology innovation at the fastest pace for decades, we are seeking a visionary leader with a passion for future technology and the ability to monetise new innovations and help drive new customer opportunities. Additionally, having a prominent industry reputation will be highly advantageous, ensuring our internal team and vendors are excited to collaborate with you. Whilst the role supports a hybrid work environment, the ideal candidate would be based in the South East, within easy commuting distance to the City of London. Candidate Profile Technical and Managerial: • Proven industry expertise with a notable reputation and experience in our space (MSP/VAR/Systems Integrator). • Proven ability to manage and develop a growing, technically adept pre-sales team. • Strong knowledge of the IT landscape with a focus on enterprise IT solutions and services, with strong Cisco and Microsoft experience, yet vendor-agnostic. • Extensive experience in conducting pre-sales activities, including requirement scoping and estimation and go-to-market. • Competence in presenting to internal and external clients at C-suite and management level • Experience in designing resource, services, and managed services-led opportunities. Soft Skills: • Effective leadership, team development and mentoring capabilities. • Strong inter-company communication skills • Strong commercial acumen and business sense • Demonstrated personal drive, initiative, and flexibility. • A passion to grow and Self-motivated with a focus on continual self-improvement. • Excellent written and verbal communication, listening, negotiation and presentation skills. • Strong planning, organisational, and prioritisation skills Key Tasks Main Responsibilities: • Collaborate with the wider Senior Leadership Team, the Solution Architect and Chief Technology Officer to continually review, refine, and develop solution propositions in line with customer need and technology trends ensuring we can understand, articulate and monetise our offerings. • Manage the team workload, resource prioritisation and skills to effectively support the sales team in expanding services into existing customers and driving new business opportunities. • Develop and grow the team by supporting training, technical certifications, and soft skill development to retain top talent and foster their professional growth and drive for excellence. • Continuously review and improve team performance, quality, and win success, leveraging shared experiences and lessons learnt to drive improvement. • Coordinate with other key business units (sales, operations, finance, transition, support services, and third parties) to ensure timely and high-quality proposal submissions. • Create and maintain an effective knowledge management system to support all phases of the opportunity lifecycle, promoting standardisation, automation, and efficiency through templates and best practices. • Take responsibility for your team's development and career progression, ensuring they have the support and resources needed to succeed. • Actively promote our capability, successes and achievement with our key vendors through the channel, vendor managers and marketing. Equality, Diversity & Inclusion Cisilion recognise the influence and ability we have as an organisation to help tackle inequality. Equity, diversity, and inclusion is at the heart of the Company ESG strategy. Our ESG Committee is a voluntary group aimed at identifying ways to create more inclusive working and recruitment practices. We are a proud LGBTQIA+ Supporting Employer and a Disability Confident Level 2 Employer. In addition, we are a Living Wage Employer which enables us to focus on ways to reduce economic inequality. Our initiatives to address the gender pay gap and skills gap include the campaign led by our female leadership team and consistent collaboration with likeminded groups within the channel. We also value age diversity and continuously review our policies to ensure inclusivity. Being members of these groups gives us access to resources to continue with our mission to be an Inclusive Employer. Please visit our full ED&I Policy for further information. &I
Aug 08, 2025
Full time
This role will sit on the Senior Leadership Team (SLT), and as such, you will play a pivotal role in developing and expanding the team, staying abreast of rapid technological advancements, and maintaining technical certifications across our core vendors. You'll be responsible for managing and developing the existing pre-sales team and reviewing the team structure. As a technologist, you will inspire innovation and drive continual improvement within the team. You will have a proven track record of navigating the challenges associated with business growth, bringing your valuable experience and insights to help fuel our evolving journey. You will possess a robust background in both Microsoft and Cisco technologies but be vendor-agnostic at the core. We are seeking a candidate with experience working for a solutions reseller or managed service provider (excluding telcos). With technology innovation at the fastest pace for decades, we are seeking a visionary leader with a passion for future technology and the ability to monetise new innovations and help drive new customer opportunities. Additionally, having a prominent industry reputation will be highly advantageous, ensuring our internal team and vendors are excited to collaborate with you. Whilst the role supports a hybrid work environment, the ideal candidate would be based in the South East, within easy commuting distance to the City of London. Candidate Profile Technical and Managerial: • Proven industry expertise with a notable reputation and experience in our space (MSP/VAR/Systems Integrator). • Proven ability to manage and develop a growing, technically adept pre-sales team. • Strong knowledge of the IT landscape with a focus on enterprise IT solutions and services, with strong Cisco and Microsoft experience, yet vendor-agnostic. • Extensive experience in conducting pre-sales activities, including requirement scoping and estimation and go-to-market. • Competence in presenting to internal and external clients at C-suite and management level • Experience in designing resource, services, and managed services-led opportunities. Soft Skills: • Effective leadership, team development and mentoring capabilities. • Strong inter-company communication skills • Strong commercial acumen and business sense • Demonstrated personal drive, initiative, and flexibility. • A passion to grow and Self-motivated with a focus on continual self-improvement. • Excellent written and verbal communication, listening, negotiation and presentation skills. • Strong planning, organisational, and prioritisation skills Key Tasks Main Responsibilities: • Collaborate with the wider Senior Leadership Team, the Solution Architect and Chief Technology Officer to continually review, refine, and develop solution propositions in line with customer need and technology trends ensuring we can understand, articulate and monetise our offerings. • Manage the team workload, resource prioritisation and skills to effectively support the sales team in expanding services into existing customers and driving new business opportunities. • Develop and grow the team by supporting training, technical certifications, and soft skill development to retain top talent and foster their professional growth and drive for excellence. • Continuously review and improve team performance, quality, and win success, leveraging shared experiences and lessons learnt to drive improvement. • Coordinate with other key business units (sales, operations, finance, transition, support services, and third parties) to ensure timely and high-quality proposal submissions. • Create and maintain an effective knowledge management system to support all phases of the opportunity lifecycle, promoting standardisation, automation, and efficiency through templates and best practices. • Take responsibility for your team's development and career progression, ensuring they have the support and resources needed to succeed. • Actively promote our capability, successes and achievement with our key vendors through the channel, vendor managers and marketing. Equality, Diversity & Inclusion Cisilion recognise the influence and ability we have as an organisation to help tackle inequality. Equity, diversity, and inclusion is at the heart of the Company ESG strategy. Our ESG Committee is a voluntary group aimed at identifying ways to create more inclusive working and recruitment practices. We are a proud LGBTQIA+ Supporting Employer and a Disability Confident Level 2 Employer. In addition, we are a Living Wage Employer which enables us to focus on ways to reduce economic inequality. Our initiatives to address the gender pay gap and skills gap include the campaign led by our female leadership team and consistent collaboration with likeminded groups within the channel. We also value age diversity and continuously review our policies to ensure inclusivity. Being members of these groups gives us access to resources to continue with our mission to be an Inclusive Employer. Please visit our full ED&I Policy for further information. &I
Definely operates a sales-led GTM motion composed of an SDR Team, Account Executives and Enterprise Customer Success Managers split across the UK and US. We target and are lucky to consider some of the largest and most prestigious companies as customers. We have consistently grown revenues by more than 2.5x year-on-year since inception and the percentage of our revenues attributable to the US market have increased from 1% to >30% in the past two years. The commercial team, headed up by our CRO Rhys Hodkinson, consists of Business Development, Account Executive and Customer Success teams. We are looking for a VP of Sales, reporting into the CRO, to take the reins of the global sales team maintaining strong growth on our core products as well as continuing to grow our presence in the US and successfully launch new products. The VP of Sales will bring experience of running global sales teams in VC-backed businesses from Series B onwards and have direct experience of growing revenue from $5-20m. Goals for this role Deliver $11m ARR in 2025 and >100% YOY revenue growth thereafter. Maintain and grow the core GTM revenue globally. Grow US business to >50% of global revenues? Alongside the CRO Iterate on and build out GTM for GenAI-based productivity suite? Manage and drive performance of global sales team Key Responsibilities: Willing to roll up their sleeves to support reps on key deals and high-stakes negotiations. Acts as the standard for sales excellence, coaching and mentoring teams to close complex enterprise deals. Builds and maintains executive relationships with key stakeholders, both internally and externally. Hiring & Scaling: Experience in recruiting, onboarding, and developing high-performing enterprise sales teams across multiple regions. What You Bring to the role: Extensive SaaS Sales Leadership : 10+ years in B2B SaaS sales, with at least 5 years in a senior leadership role. Scaling Revenue: Proven experience scaling revenue from $5M-$10M (and beyond to $20M+) in ARR, driving repeatable, scalable revenue growth. Go-To-Market (GTM) Strategy & Execution: Built and executed new GTM strategies to launch new products and expand into new verticals/markets. Global Sales Management: Led and scaled high-performing sales teams across North America, EMEA, and APAC. Quota-Carrying Team Leadership: Managed a sales team with clear quota ownership and consistent overachievement. Enterprise Sales Expertise: Deep experience navigating complex enterprise sales cycles with an ACV of $400K-$800K, working with multiple stakeholders and long deal cycles. Productivity Suite Selling: Experience selling productivity software or related SaaS solutions that drive efficiency and collaboration. Sales Process & Playbook Development: Built and optimized scalable sales processes, leveraging appropriate methodologies. Forecasting & Data-Driven Decision-Making: Strong command of sales metrics, pipeline management, and forecasting using CRM and sales intelligence tools. Cross-Functional Collaboration: Works closely with Marketing, Product, and Customer Success to drive alignment, optimize GTM motions, and improve revenue outcomes. Industry Focus (Preferred but Not Essential): Experience selling into business and IT stakeholders in private practice and corporate legal teams. Strategic Expansion: Led new market penetration and vertical expansion to drive revenue diversification. Customer-Centric Approach: Deep understanding of enterprise pain points and the ability to align sales strategies with customer needs. Prior experience in a high-growth SaaS company at the Series B+ stage. Strong network and relationships with key decision-makers in relevant industries. Experience working in a VC/PE-backed company and reporting to a CRO. What we can offer you: Competitive Salary - We offer a highly competitive salary that reflects your skills, experience, and contributions. Impact & Growth - Join a fast-growing startup where your ideas matter; experiment, innovate, and see your work come to life. High-Performance Culture - Work in a truly meritocratic environment alongside ambitious, driven professionals who push each other to excel. Prestigious Partnerships - Collaborate with some of the world's top law firms, financial institutions, and multinational corporations. Remote setup - work in the comfort of your own space Ongoing Learning & Development - Access top-tier training, mentorship, and continuous support to advance your career. Time Off - Enjoy 25 days of holiday per year Private Healthcare - Access to a private healthcare plan, including dental and optical. Enhanced Parental Leave - We support working parents with generous parental leave. Top-Quality Equipment - Get the tools you need to perform at your best, from cutting-edge tech to ergonomic office setups. About Definely At Definely, we're on a mission to simplify the way legal professionals access and understand complex information in legal documents. Trusted by a global community of customers, our LegalTech solutions integrate seamlessly into lawyers' daily workflows, making it easier to draft, review and navigate even the most complex contracts. Our products provide instant access to essential information, enabling legal teams to review clauses and provisions in context, reduce risk and work more efficiently - all without disrupting their flow. At Definely, we're dedicated to solving real challenges faced by legal professionals. Joining Definely means becoming part of a forward-thinking, collaborative team that prioritises innovation and people. We create a supportive environment driven by a shared commitment to connection, growth and success. Recognised in Sifted as the 59th fastest growing company in the UK & Ireland, in the top 25 of Deloitte's prestigious UK Technology Fast50 in 2023 and backed by Microsoft, Google, and Octopus Ventures, we're trusted by leading law firms and in-house legal teams, including A&O Shearman, Dentons, Deloitte, and Barclays, to streamline their workflows and mitigate risks. Data Privacy Notice By submitting your application, you agree that DEFEYENE LEGAL SOLUTIONS LIMITED ('Definely') may collect, process, and store your personal data as part of our recruitment process. We will use the information you provide to assess your qualifications for the role you are applying for and to communicate with you regarding your application.Your personal data will be stored for up to 12 months, after which it will be securely deleted unless we have another lawful basis to retain it. You have the right to access, correct, or request the deletion of your data at any time.For more details on how we handle your personal data and your rights, please send us an email to and we will send your our privacy policy. If you have any concerns about how your data is being processed, please do not hesitate to contact us.
Aug 08, 2025
Full time
Definely operates a sales-led GTM motion composed of an SDR Team, Account Executives and Enterprise Customer Success Managers split across the UK and US. We target and are lucky to consider some of the largest and most prestigious companies as customers. We have consistently grown revenues by more than 2.5x year-on-year since inception and the percentage of our revenues attributable to the US market have increased from 1% to >30% in the past two years. The commercial team, headed up by our CRO Rhys Hodkinson, consists of Business Development, Account Executive and Customer Success teams. We are looking for a VP of Sales, reporting into the CRO, to take the reins of the global sales team maintaining strong growth on our core products as well as continuing to grow our presence in the US and successfully launch new products. The VP of Sales will bring experience of running global sales teams in VC-backed businesses from Series B onwards and have direct experience of growing revenue from $5-20m. Goals for this role Deliver $11m ARR in 2025 and >100% YOY revenue growth thereafter. Maintain and grow the core GTM revenue globally. Grow US business to >50% of global revenues? Alongside the CRO Iterate on and build out GTM for GenAI-based productivity suite? Manage and drive performance of global sales team Key Responsibilities: Willing to roll up their sleeves to support reps on key deals and high-stakes negotiations. Acts as the standard for sales excellence, coaching and mentoring teams to close complex enterprise deals. Builds and maintains executive relationships with key stakeholders, both internally and externally. Hiring & Scaling: Experience in recruiting, onboarding, and developing high-performing enterprise sales teams across multiple regions. What You Bring to the role: Extensive SaaS Sales Leadership : 10+ years in B2B SaaS sales, with at least 5 years in a senior leadership role. Scaling Revenue: Proven experience scaling revenue from $5M-$10M (and beyond to $20M+) in ARR, driving repeatable, scalable revenue growth. Go-To-Market (GTM) Strategy & Execution: Built and executed new GTM strategies to launch new products and expand into new verticals/markets. Global Sales Management: Led and scaled high-performing sales teams across North America, EMEA, and APAC. Quota-Carrying Team Leadership: Managed a sales team with clear quota ownership and consistent overachievement. Enterprise Sales Expertise: Deep experience navigating complex enterprise sales cycles with an ACV of $400K-$800K, working with multiple stakeholders and long deal cycles. Productivity Suite Selling: Experience selling productivity software or related SaaS solutions that drive efficiency and collaboration. Sales Process & Playbook Development: Built and optimized scalable sales processes, leveraging appropriate methodologies. Forecasting & Data-Driven Decision-Making: Strong command of sales metrics, pipeline management, and forecasting using CRM and sales intelligence tools. Cross-Functional Collaboration: Works closely with Marketing, Product, and Customer Success to drive alignment, optimize GTM motions, and improve revenue outcomes. Industry Focus (Preferred but Not Essential): Experience selling into business and IT stakeholders in private practice and corporate legal teams. Strategic Expansion: Led new market penetration and vertical expansion to drive revenue diversification. Customer-Centric Approach: Deep understanding of enterprise pain points and the ability to align sales strategies with customer needs. Prior experience in a high-growth SaaS company at the Series B+ stage. Strong network and relationships with key decision-makers in relevant industries. Experience working in a VC/PE-backed company and reporting to a CRO. What we can offer you: Competitive Salary - We offer a highly competitive salary that reflects your skills, experience, and contributions. Impact & Growth - Join a fast-growing startup where your ideas matter; experiment, innovate, and see your work come to life. High-Performance Culture - Work in a truly meritocratic environment alongside ambitious, driven professionals who push each other to excel. Prestigious Partnerships - Collaborate with some of the world's top law firms, financial institutions, and multinational corporations. Remote setup - work in the comfort of your own space Ongoing Learning & Development - Access top-tier training, mentorship, and continuous support to advance your career. Time Off - Enjoy 25 days of holiday per year Private Healthcare - Access to a private healthcare plan, including dental and optical. Enhanced Parental Leave - We support working parents with generous parental leave. Top-Quality Equipment - Get the tools you need to perform at your best, from cutting-edge tech to ergonomic office setups. About Definely At Definely, we're on a mission to simplify the way legal professionals access and understand complex information in legal documents. Trusted by a global community of customers, our LegalTech solutions integrate seamlessly into lawyers' daily workflows, making it easier to draft, review and navigate even the most complex contracts. Our products provide instant access to essential information, enabling legal teams to review clauses and provisions in context, reduce risk and work more efficiently - all without disrupting their flow. At Definely, we're dedicated to solving real challenges faced by legal professionals. Joining Definely means becoming part of a forward-thinking, collaborative team that prioritises innovation and people. We create a supportive environment driven by a shared commitment to connection, growth and success. Recognised in Sifted as the 59th fastest growing company in the UK & Ireland, in the top 25 of Deloitte's prestigious UK Technology Fast50 in 2023 and backed by Microsoft, Google, and Octopus Ventures, we're trusted by leading law firms and in-house legal teams, including A&O Shearman, Dentons, Deloitte, and Barclays, to streamline their workflows and mitigate risks. Data Privacy Notice By submitting your application, you agree that DEFEYENE LEGAL SOLUTIONS LIMITED ('Definely') may collect, process, and store your personal data as part of our recruitment process. We will use the information you provide to assess your qualifications for the role you are applying for and to communicate with you regarding your application.Your personal data will be stored for up to 12 months, after which it will be securely deleted unless we have another lawful basis to retain it. You have the right to access, correct, or request the deletion of your data at any time.For more details on how we handle your personal data and your rights, please send us an email to and we will send your our privacy policy. If you have any concerns about how your data is being processed, please do not hesitate to contact us.
Meet DeepL DeepL is a global communications platform powered by Language AI. Since 2017, we've been on a mission to break down language barriers. Our human-sounding translations and intelligent writing suggestions are designed with enterprise security in mind. Today, they enable over 100,000 businesses to transform communications, reach new markets, and improve productivity. And, empower millions of individuals worldwide to make sense of the world and express their ideas. Our goal is to become the global leader in Language AI, building products that drive better communication, foster connections, and make a real-life impact. To achieve this, we need talented individuals like you to join our exciting journey. If you're ready to work with a dynamic team and build your career in the fast-moving AI space, DeepL is your next destination. What sets us apart What sets us apart is our blend of modern technology, competitive benefits, and an open, welcoming work culture that enables our people to thrive. When we share what it's like to work at DeepL, the reactions are overwhelmingly positive. This may be because of our products that have helped countless people worldwide or our shared mission to improve communication for individuals and businesses, bringing cultures closer together. What we know for sure is this: being part of DeepL means joining a team dedicated to innovation and employee well-being. Discover what our teams have to say about life at DeepL on LinkedIn , Instagram and our Blog . Meet the team behind this journey This role will lead a portfolio of tracks focused on building the technical foundations that enable commercial velocity and operational scale across our enterprise business. This role sits at the intersection of product evolution, platform resilience, and go-to-market enablement. It will be responsible for driving the delivery of systems that support flexible monetization models, enterprise-grade compliance and control, and increasingly automated commercial workflows. The Director of Engineering - Enterprise will lead teams working on capabilities that serve as the backbone for our enterprise strategy: enabling smarter quoting, scalable billing across geographies and entities, extensible admin frameworks, and visibility features that help our customers and internal teams make better decisions. Success in this role means driving clarity amid complexity, sequencing high-impact improvements, and helping shape how we evolve our enterprise platform as we grow. Your responsibilities Lead multi-disciplinary engineering tracks focused on delivering platform capabilities that enable scalable revenue growth across global enterprise markets. Partner closely with Product and Commercial leadership to shape roadmap investments in areas such as pricing and packaging evolution, billing systems, and enterprise-grade admin and analytics experiences. Drive engineering strategy and execution for initiatives that touch cross-cutting concerns (commercial enablement, customer lifecycle infrastructure, and platform extensibility) balancing foundational improvements with time-to-impact. Develop scalable organizational structures and team composition to support parallel streams of high-leverage work across subscription systems, expansion tooling, and enterprise onboarding flows. Mentor and grow engineering managers and technical leads, fostering a culture of ownership, accountability, and technical excellence. Dynamics: 45-60 people cross-functional organization across countries in Europe. Direct reporting line towards CTO and strong dotted line and accountability towards CRO and GTM leadership. Operates within a business landscape where the overarching global strategy is also directed towards a B2B model. Management and coordination of enterprise revenue technology platforms, including Salesforce, Chargebee, HubSpot, and internal systems, ensuring integration, data synchronization, and performance to drive revenue and efficiency. Involves strategizing, implementation, maintenance, technical issue resolution, and stakeholder collaboration. Qualities we look for Proven experience leading engineering organizations delivering enterprise-facing SaaS capabilities at scale. Deep understanding of commercial and platform systems (e.g. pricing, billing, access control, analytics), ideally within B2B contexts. Strong ability to operate across strategic and tactical layers: balancing roadmap constraints, org capacity, and product-market dynamics. Demonstrated success in influencing cross-functional priorities and driving clarity in ambiguous, high-stakes environments. What we offer Diverse and internationally distributed team : joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing-we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network. Open communication, regular feedback : as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy and growth mindset makes us better together. Hybrid work, flexible hours : we offer a hybrid work schedule, allowing to work several days in the office each week. This allows you to engage directly with your team and experience the unique energy of our workspace, while still enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team's general locations and time zones to foster effective and seamless collaboration. Regular in-person team events : we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together-literally. Monthly full-day hacking sessions : every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams-we value your initiatives, impact, and creativity. 30 days of annual leave : we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally. Competitive benefits : just as our team spans the globe, so does our benefits package. We've crafted it to reflect the diversity of our team and tailored it to align with your unique location, to ensure you feel supported every step of the way If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply-let's discover your potential together. We can't wait to meet you! We are an equal opportunity employer You are welcome at DeepL for who you are-we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It's in our diversity that we will find the power to break down language barriers in the world.
Aug 08, 2025
Full time
Meet DeepL DeepL is a global communications platform powered by Language AI. Since 2017, we've been on a mission to break down language barriers. Our human-sounding translations and intelligent writing suggestions are designed with enterprise security in mind. Today, they enable over 100,000 businesses to transform communications, reach new markets, and improve productivity. And, empower millions of individuals worldwide to make sense of the world and express their ideas. Our goal is to become the global leader in Language AI, building products that drive better communication, foster connections, and make a real-life impact. To achieve this, we need talented individuals like you to join our exciting journey. If you're ready to work with a dynamic team and build your career in the fast-moving AI space, DeepL is your next destination. What sets us apart What sets us apart is our blend of modern technology, competitive benefits, and an open, welcoming work culture that enables our people to thrive. When we share what it's like to work at DeepL, the reactions are overwhelmingly positive. This may be because of our products that have helped countless people worldwide or our shared mission to improve communication for individuals and businesses, bringing cultures closer together. What we know for sure is this: being part of DeepL means joining a team dedicated to innovation and employee well-being. Discover what our teams have to say about life at DeepL on LinkedIn , Instagram and our Blog . Meet the team behind this journey This role will lead a portfolio of tracks focused on building the technical foundations that enable commercial velocity and operational scale across our enterprise business. This role sits at the intersection of product evolution, platform resilience, and go-to-market enablement. It will be responsible for driving the delivery of systems that support flexible monetization models, enterprise-grade compliance and control, and increasingly automated commercial workflows. The Director of Engineering - Enterprise will lead teams working on capabilities that serve as the backbone for our enterprise strategy: enabling smarter quoting, scalable billing across geographies and entities, extensible admin frameworks, and visibility features that help our customers and internal teams make better decisions. Success in this role means driving clarity amid complexity, sequencing high-impact improvements, and helping shape how we evolve our enterprise platform as we grow. Your responsibilities Lead multi-disciplinary engineering tracks focused on delivering platform capabilities that enable scalable revenue growth across global enterprise markets. Partner closely with Product and Commercial leadership to shape roadmap investments in areas such as pricing and packaging evolution, billing systems, and enterprise-grade admin and analytics experiences. Drive engineering strategy and execution for initiatives that touch cross-cutting concerns (commercial enablement, customer lifecycle infrastructure, and platform extensibility) balancing foundational improvements with time-to-impact. Develop scalable organizational structures and team composition to support parallel streams of high-leverage work across subscription systems, expansion tooling, and enterprise onboarding flows. Mentor and grow engineering managers and technical leads, fostering a culture of ownership, accountability, and technical excellence. Dynamics: 45-60 people cross-functional organization across countries in Europe. Direct reporting line towards CTO and strong dotted line and accountability towards CRO and GTM leadership. Operates within a business landscape where the overarching global strategy is also directed towards a B2B model. Management and coordination of enterprise revenue technology platforms, including Salesforce, Chargebee, HubSpot, and internal systems, ensuring integration, data synchronization, and performance to drive revenue and efficiency. Involves strategizing, implementation, maintenance, technical issue resolution, and stakeholder collaboration. Qualities we look for Proven experience leading engineering organizations delivering enterprise-facing SaaS capabilities at scale. Deep understanding of commercial and platform systems (e.g. pricing, billing, access control, analytics), ideally within B2B contexts. Strong ability to operate across strategic and tactical layers: balancing roadmap constraints, org capacity, and product-market dynamics. Demonstrated success in influencing cross-functional priorities and driving clarity in ambiguous, high-stakes environments. What we offer Diverse and internationally distributed team : joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing-we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network. Open communication, regular feedback : as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy and growth mindset makes us better together. Hybrid work, flexible hours : we offer a hybrid work schedule, allowing to work several days in the office each week. This allows you to engage directly with your team and experience the unique energy of our workspace, while still enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team's general locations and time zones to foster effective and seamless collaboration. Regular in-person team events : we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together-literally. Monthly full-day hacking sessions : every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams-we value your initiatives, impact, and creativity. 30 days of annual leave : we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally. Competitive benefits : just as our team spans the globe, so does our benefits package. We've crafted it to reflect the diversity of our team and tailored it to align with your unique location, to ensure you feel supported every step of the way If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply-let's discover your potential together. We can't wait to meet you! We are an equal opportunity employer You are welcome at DeepL for who you are-we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It's in our diversity that we will find the power to break down language barriers in the world.
