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tool maker
Lead Cyber Security Engineer - Threat Simulation
Quality Control Specialist - Pest Control
Description We are looking for a Lead Cyber Security Engineer - Threat Simulation to be an integral part of our Offensive Security organization and contribute towards improving CME Group's security posture. This role will be responsible for participating in the execution of Red Team cyber exercises of internal and internet facing information systems and infrastructure to identify misconfigurations and cyber security vulnerabilities that could be exploited by a threat actor to gain unauthorized access to computer systems and data. In addition, the role will require participation in Purple Team exercises to help the Blue Team improve their detection capabilities. This is a perfect opportunity for the right person to become a key part of a team of highly skilled cybersecurity professionals who execute a pivotal role in protecting and defending national critical infrastructure. Principal Responsibilities Lead red team exercises against a hybrid environment using threat intelligence and the MITRE ATT&CK Framework. Participate in purple team exercises that are intelligence driven to test cyber detections Build and maintain Red and Purple team infrastructure, automating functions where possible. Continually research new offensive security tactics, techniques, and procedures and communicate knowledge of the same to other team members . Conduct ad-hoc offensive security testing using industry standard tools and/or internally developed tools. Lead report creation activities including compromise narratives and detailed technical findings with appropriate risk severity ratings, tactical and strategic recommendations to reduce risk levels, peer review of team's deliverables. Assist cyber defense teams during incident investigations providing subject matter expertise on attacker tradecraft and mindset. Interface with other information security departments, as well as other technology departments and business stakeholders to raise awareness of security issues and to provide knowledge sharing on remediation. Active contributor to Red and Purple Team activities for internal presentations and conferences Position Requirements Approx 8 years' experience with industry standard Red Team testing tools (Cobalt Strike, Mythic C2, Rubeus, Bloodhound, Covenant, etc.); or the ability to demonstrate equivalent knowledge. Expert understanding of how an Advanced Persistent Threat could compromise a financial institution without using phishing. Expert understanding of Red Team concepts, tools, and automation strategies. Expert understanding of MITRE ATT&CK framework tactics, techniques, and procedures. Expert understanding of measuring and rating vulnerabilities based on principal characteristics of a vulnerability. Expert understanding of Windows and Linux system hardening concepts and techniques. Expert understanding of modifying payloads to bypass detections like EDR. Expert understanding of how to compromise a company without using phishing. Strong understanding with at least one scripting language (Python, Ruby, PowerShell, Bash, etc.). Experience with at least one cloud environment (AWS, GCP, Azure). Experience attacking cloud, on-prem and/or hybrid environments from initial access all the way through actions on objective. Nice to have Previous experience of Red Team project delivery to include creation and execution of statement of work, risk mitigation strategies, and working with stakeholders to remediate findings. Experience of using multi operating system command and control tools. Experience developing custom attack tradecraft or modifying existing tools. Experience using automated configuration management such as Chef. Experience discovering and exploiting vulnerabilities in AI systems. Experience of conducting Offensive Security and/or Red Team exercises against macOS, iOS, or ChromeOS. Recognized industry certifications such as, but not limited to, GPEN, GXPN, GREM, eCPTX, eCPPT, OSCP, OSWE, CISSP, CPSA, CRT, etc. Knowledgeable in Industry Security standards (i.e.: TIBER-EU, CBEST, NIST Cyber Security Framework, ISO27002, etc.). Knowledgeable in Agile project management. Company Benefits Bonus Programme Equity Programme Employee Stock Purchase Plan (ESPP) Private Medical and Dental coverage Mental Health Benefit Programme Group Pension Plan Income Protection Life Assurance Cycle To Work Gym Membership Family Leave Education Assistance - MBA/Advanced Degree/Bachelor Degree Ongoing Employee Development Training/Certification Hybrid Working CME Group: Where Futures Are Made CME Group () is the world's leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career shaping tomorrow. We invest in your success and you own it, all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more. At CME Group, we embrace our employees' diverse experiences, cultures and skills, and work to ensure that everyone's perspectives are acknowledged and valued. As an equal opportunity employer, we recognize the importance of a diverse and inclusive workplace and consider all potential employees without regard to any protected characteristic. The Candidate Privacy Policy can be found here.
Jul 04, 2025
Full time
Description We are looking for a Lead Cyber Security Engineer - Threat Simulation to be an integral part of our Offensive Security organization and contribute towards improving CME Group's security posture. This role will be responsible for participating in the execution of Red Team cyber exercises of internal and internet facing information systems and infrastructure to identify misconfigurations and cyber security vulnerabilities that could be exploited by a threat actor to gain unauthorized access to computer systems and data. In addition, the role will require participation in Purple Team exercises to help the Blue Team improve their detection capabilities. This is a perfect opportunity for the right person to become a key part of a team of highly skilled cybersecurity professionals who execute a pivotal role in protecting and defending national critical infrastructure. Principal Responsibilities Lead red team exercises against a hybrid environment using threat intelligence and the MITRE ATT&CK Framework. Participate in purple team exercises that are intelligence driven to test cyber detections Build and maintain Red and Purple team infrastructure, automating functions where possible. Continually research new offensive security tactics, techniques, and procedures and communicate knowledge of the same to other team members . Conduct ad-hoc offensive security testing using industry standard tools and/or internally developed tools. Lead report creation activities including compromise narratives and detailed technical findings with appropriate risk severity ratings, tactical and strategic recommendations to reduce risk levels, peer review of team's deliverables. Assist cyber defense teams during incident investigations providing subject matter expertise on attacker tradecraft and mindset. Interface with other information security departments, as well as other technology departments and business stakeholders to raise awareness of security issues and to provide knowledge sharing on remediation. Active contributor to Red and Purple Team activities for internal presentations and conferences Position Requirements Approx 8 years' experience with industry standard Red Team testing tools (Cobalt Strike, Mythic C2, Rubeus, Bloodhound, Covenant, etc.); or the ability to demonstrate equivalent knowledge. Expert understanding of how an Advanced Persistent Threat could compromise a financial institution without using phishing. Expert understanding of Red Team concepts, tools, and automation strategies. Expert understanding of MITRE ATT&CK framework tactics, techniques, and procedures. Expert understanding of measuring and rating vulnerabilities based on principal characteristics of a vulnerability. Expert understanding of Windows and Linux system hardening concepts and techniques. Expert understanding of modifying payloads to bypass detections like EDR. Expert understanding of how to compromise a company without using phishing. Strong understanding with at least one scripting language (Python, Ruby, PowerShell, Bash, etc.). Experience with at least one cloud environment (AWS, GCP, Azure). Experience attacking cloud, on-prem and/or hybrid environments from initial access all the way through actions on objective. Nice to have Previous experience of Red Team project delivery to include creation and execution of statement of work, risk mitigation strategies, and working with stakeholders to remediate findings. Experience of using multi operating system command and control tools. Experience developing custom attack tradecraft or modifying existing tools. Experience using automated configuration management such as Chef. Experience discovering and exploiting vulnerabilities in AI systems. Experience of conducting Offensive Security and/or Red Team exercises against macOS, iOS, or ChromeOS. Recognized industry certifications such as, but not limited to, GPEN, GXPN, GREM, eCPTX, eCPPT, OSCP, OSWE, CISSP, CPSA, CRT, etc. Knowledgeable in Industry Security standards (i.e.: TIBER-EU, CBEST, NIST Cyber Security Framework, ISO27002, etc.). Knowledgeable in Agile project management. Company Benefits Bonus Programme Equity Programme Employee Stock Purchase Plan (ESPP) Private Medical and Dental coverage Mental Health Benefit Programme Group Pension Plan Income Protection Life Assurance Cycle To Work Gym Membership Family Leave Education Assistance - MBA/Advanced Degree/Bachelor Degree Ongoing Employee Development Training/Certification Hybrid Working CME Group: Where Futures Are Made CME Group () is the world's leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career shaping tomorrow. We invest in your success and you own it, all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more. At CME Group, we embrace our employees' diverse experiences, cultures and skills, and work to ensure that everyone's perspectives are acknowledged and valued. As an equal opportunity employer, we recognize the importance of a diverse and inclusive workplace and consider all potential employees without regard to any protected characteristic. The Candidate Privacy Policy can be found here.
NG Bailey
Energy Manager - 12 month Fixed Term
NG Bailey
Join to apply for the Energy Manager - 12 month Fixed Term role at NG Bailey 1 day ago Be among the first 25 applicants Join to apply for the Energy Manager - 12 month Fixed Term role at NG Bailey Get AI-powered advice on this job and more exclusive features. This range is provided by NG Bailey. Your actual pay will be based on your skills and experience - talk with your recruiter to learn more. Base pay range Energy Manager - Facilities Location: London - Rowmakers Salary: £55,000 - £65,000 (depending on experience) + Private Healthcare + Flexible Benefits Contract Type: Full-Time, 12 month Fixed Term About The Role We are looking for a dedicated and data-driven Energy Manager to support the mobilisation and operational readiness of a flagship new-build development - Rowmakers - in central London. This is a site-based , 12-month fixed-term contract where you'll work exclusively with one of our key clients, monitoring and optimising building performance from pre-occupancy through to handover and early operations. You'll play a vital role in ensuring the building operates to the highest efficiency standards by gathering data, interrogating building systems, and identifying opportunities for energy optimisation across a highly equipped, state-of-the-art workplace. This is an excellent opportunity for a junior to mid-level energy or building performance professional to apply their technical expertise in a high-profile, hands-on setting. You'll be part of a forward-thinking FM business committed to sustainability, innovation, and exceptional client service. By working on a premium workplace from its earliest stages, you'll gain unique insight into commissioning, optimisation, and early-stage operations, making a real, measurable impact from day one. Key Responsibilities Act as the dedicated Energy Manager for the Rowmakers site, focused solely on client requirements and building performance. Monitor, analyse, and report on energy and system performance before and during building occupancy. Collaborate with FM, design, and commissioning teams to ensure assets are functioning efficiently and aligned to sustainability goals. Use data from BMS, metering, and building analytics platforms to identify optimisation opportunities. Work closely with suppliers and internal stakeholders to implement energy-saving initiatives. Support the client with strategic planning and ensure the building runs as efficiently as possible from day one. Provide ongoing insight through reporting, workshops, and updates to support client decision-making. Develop and maintain M&V plans, ensuring accurate energy baselining and validation. What We're Looking For Degree in Building Services Engineering, Data Science, Energy Management, or similar technical discipline. Experience working on building performance, commissioning support, or energy management projects. Strong knowledge of HVAC systems, energy compliance, and building efficiency best practices. Confident working with BMS systems, CAD drawings, and analysing building data. Excellent stakeholder management and communication skills. Ability to work independently on a client site with a proactive and collaborative approach. Desirable: familiarity with ESOS, IPMVP methodologies, or experience working on mobilisation projects. Desirable: memberships such as CIBSE, Energy Institute, LCC, LCEA, or CMVP Benefits We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary sacrifice car scheme (Hybrid/Electric Vehicle) 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes. Next Steps As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. inploi- F low: 1 Apply Now Seniority level Seniority level Entry level Employment type Employment type Contract Job function Job function Management and Manufacturing Industries Construction Referrals increase your chances of interviewing at NG Bailey by 2x Get notified about new Energy Manager jobs in London, England, United Kingdom . London, England, United Kingdom 3 weeks ago London, England, United Kingdom 4 days ago London, England, United Kingdom 2 days ago Battery Energy Storage Health and Safety Officer Hounslow, England, United Kingdom 1 month ago Technical Asset Manager - Renewable Energy London, England, United Kingdom 2 days ago Associate Director - M&A Advisory - Energy Transition, Power & Renewables London, England, United Kingdom 1 week ago Senior Energy Analyst - New Energies (CCUS, Hydrogen & Renewables) - Relocate to Saudi Arabia, Permanent Expat Family Relocation Package Greater London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 month ago Richmond Upon Thames, England, United Kingdom 2 days ago London, England, United Kingdom 2 days ago Iver Heath, England, United Kingdom 2 days ago Charging Infrastructure and Renewable Energy Manager London, England, United Kingdom 2 days ago Manager - Power and Utilities - Energy Regulation and Policy London, England, United Kingdom 1 month ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago Senior Strategic Negotiator, Data Center Energy London, England, United Kingdom 5 days ago London, England, United Kingdom 4 months ago London, England, United Kingdom 1 week ago Business Development Manager - Energy/Sustainability London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago Renewable Energy & Alternative Fuel Industry Practice Underwriting Lead London, England, United Kingdom 6 days ago We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Jul 04, 2025
Full time
Join to apply for the Energy Manager - 12 month Fixed Term role at NG Bailey 1 day ago Be among the first 25 applicants Join to apply for the Energy Manager - 12 month Fixed Term role at NG Bailey Get AI-powered advice on this job and more exclusive features. This range is provided by NG Bailey. Your actual pay will be based on your skills and experience - talk with your recruiter to learn more. Base pay range Energy Manager - Facilities Location: London - Rowmakers Salary: £55,000 - £65,000 (depending on experience) + Private Healthcare + Flexible Benefits Contract Type: Full-Time, 12 month Fixed Term About The Role We are looking for a dedicated and data-driven Energy Manager to support the mobilisation and operational readiness of a flagship new-build development - Rowmakers - in central London. This is a site-based , 12-month fixed-term contract where you'll work exclusively with one of our key clients, monitoring and optimising building performance from pre-occupancy through to handover and early operations. You'll play a vital role in ensuring the building operates to the highest efficiency standards by gathering data, interrogating building systems, and identifying opportunities for energy optimisation across a highly equipped, state-of-the-art workplace. This is an excellent opportunity for a junior to mid-level energy or building performance professional to apply their technical expertise in a high-profile, hands-on setting. You'll be part of a forward-thinking FM business committed to sustainability, innovation, and exceptional client service. By working on a premium workplace from its earliest stages, you'll gain unique insight into commissioning, optimisation, and early-stage operations, making a real, measurable impact from day one. Key Responsibilities Act as the dedicated Energy Manager for the Rowmakers site, focused solely on client requirements and building performance. Monitor, analyse, and report on energy and system performance before and during building occupancy. Collaborate with FM, design, and commissioning teams to ensure assets are functioning efficiently and aligned to sustainability goals. Use data from BMS, metering, and building analytics platforms to identify optimisation opportunities. Work closely with suppliers and internal stakeholders to implement energy-saving initiatives. Support the client with strategic planning and ensure the building runs as efficiently as possible from day one. Provide ongoing insight through reporting, workshops, and updates to support client decision-making. Develop and maintain M&V plans, ensuring accurate energy baselining and validation. What We're Looking For Degree in Building Services Engineering, Data Science, Energy Management, or similar technical discipline. Experience working on building performance, commissioning support, or energy management projects. Strong knowledge of HVAC systems, energy compliance, and building efficiency best practices. Confident working with BMS systems, CAD drawings, and analysing building data. Excellent stakeholder management and communication skills. Ability to work independently on a client site with a proactive and collaborative approach. Desirable: familiarity with ESOS, IPMVP methodologies, or experience working on mobilisation projects. Desirable: memberships such as CIBSE, Energy Institute, LCC, LCEA, or CMVP Benefits We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary sacrifice car scheme (Hybrid/Electric Vehicle) 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes. Next Steps As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. inploi- F low: 1 Apply Now Seniority level Seniority level Entry level Employment type Employment type Contract Job function Job function Management and Manufacturing Industries Construction Referrals increase your chances of interviewing at NG Bailey by 2x Get notified about new Energy Manager jobs in London, England, United Kingdom . London, England, United Kingdom 3 weeks ago London, England, United Kingdom 4 days ago London, England, United Kingdom 2 days ago Battery Energy Storage Health and Safety Officer Hounslow, England, United Kingdom 1 month ago Technical Asset Manager - Renewable Energy London, England, United Kingdom 2 days ago Associate Director - M&A Advisory - Energy Transition, Power & Renewables London, England, United Kingdom 1 week ago Senior Energy Analyst - New Energies (CCUS, Hydrogen & Renewables) - Relocate to Saudi Arabia, Permanent Expat Family Relocation Package Greater London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 month ago Richmond Upon Thames, England, United Kingdom 2 days ago London, England, United Kingdom 2 days ago Iver Heath, England, United Kingdom 2 days ago Charging Infrastructure and Renewable Energy Manager London, England, United Kingdom 2 days ago Manager - Power and Utilities - Energy Regulation and Policy London, England, United Kingdom 1 month ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago Senior Strategic Negotiator, Data Center Energy London, England, United Kingdom 5 days ago London, England, United Kingdom 4 months ago London, England, United Kingdom 1 week ago Business Development Manager - Energy/Sustainability London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago Renewable Energy & Alternative Fuel Industry Practice Underwriting Lead London, England, United Kingdom 6 days ago We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
M2 Professional Recruitment Services Ltd
Head of Commercial Operations, North
M2 Professional Recruitment Services Ltd Eccles, Manchester
Ref: W - 13583 category: Asset Based LendingInvoice Finance Location: Manchester (Hybrid) Posted: 25th November 2024 Job Description Head of Commercial Operations - North A unique opportunity to join one of the most respected brand names within Asset Based Lending, leading a high performing operations team in this senior management position. Based from their flagship Northern head office and reporting to the Portfolio Director, you will be tasked with pro-actively leading the management of the commercial client services team (circa 20), credit risk and commercial return for all Commercial client facilities, ensuring excellent client outcomes are delivered whilst protecting the company from risk of credit loss To ensure all Commercial client facilities are operated within company credit policy Aggregate bad debt provisions within annual allocated budgets Commercial client relationships managed in a manner that encourages growth in portfolio income and minimizes attrition Opportunities for incremental New Business from Commercial portfolio maximized Work closely with PD, MD and Head of Commercial Sales to ensure an effective working link with the Commercial sales team. Provide u/w and structuring advice to the Commercial sales team and visit prospects when required. Ensure an effective post Credit Committee / Switch On process Drive a positive culture across the team, embedding the company's values Create an environment for team members to thrive Minimise the risk of loss through robust credit risk management, using risk management tools and implementation of risk management procedures. Key Responsibilities Credit Risk Management - Commercial portfolio Ensure correct match between portfolio credit risk and Client Management skill sets. Identify and correct any shortfall / mismatch Ensure client facilities are operated within credit policies. Ensure the evolution of an open culture where all members of the team are prepared to, and feel capable of, airing and discussing any risk concerns Ensure that operating procedures are in place that allows for the effective identification and escalation of material risk issues. Maintain a formal monthly "Watch Committee". Ensure that the processes for escalating client to "Watch" status are understood and embedded across the Group. Utilise monthly review to conduct in depth analysis of material credit risk and identify required actions. Ensure that all actions are documented, followed and reviewed as appropriate at next iteration of committee Maintenance of "Adverse Scenario Impact" / clarity of exit route planning for all clients. Liaise with Recoveries / Risk to ensure all strategies are clearly articulated / understood. Monitor daily collateral trends and raise issues as relevant with individual Client Managers Ensure that all Annual / Interim Reviews are completed to a timely and professional standard and in a manner that provides reassurance to the Risk functions. Client Relationship Management Relentlessly and rigorously pursue a zero tolerance approach to Client Attrition Work with MD to ensure the CM team is structured in a way that best promotes Client Retention policies and goals Ensure that reporting Senior Client Managers build and maintain close working relationships with all key client decision makers. Ensure frequency and relevance of dialogue through ongoing review of trading / performance / facility data Identify and build direct personal relationships with all "High Revenue" client decision makers. Client Portfolio Revenue Growth Responsible for managing the overall "value" of client facilities. Ensure that all opportunities to grow revenue are explored. Ensure that at all times pricing conversations reflect company commitments and culture. New Business Work to ensure effective / productive relationship with Commercial Sales Contribute individually and as a team to New Business Underwriting process. Ensure delivery of timely and high quality and balanced credit decisions Lead a drive to maximize the volume of new client enquiry from existing Client Management relationships Staff Career Development Promote an environment where Client Management staff sense an opportunity to grow their professional career Work to identify and resource career paths for CM staff - lead allocation of training budget / decisions Reputation Management Dissolved into all activities is a desire to improve and build the internal and external reputation of the CM Team to ensure it is seen as an attractive home for capable Receivable Finance professionals. Ensure that reasonable steps are taken to ensure that the Client Services department is organised so that it can be controlled effectively, and meets all relevant regulatory requirements and standards as expected by the regulators. Risk & Compliance Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required. The successful candidate will be rewarded with a market leading salary and wider package reflecting the seniority of the role. You will also qualify for the executive bonus scheme paid annually. Simply fill in your details in this form to sign up to our eShots, keeping you informed on developments and latest news from M2. We do not pass on your details to any third party. Read our Privacy Policy
Jul 04, 2025
Full time
Ref: W - 13583 category: Asset Based LendingInvoice Finance Location: Manchester (Hybrid) Posted: 25th November 2024 Job Description Head of Commercial Operations - North A unique opportunity to join one of the most respected brand names within Asset Based Lending, leading a high performing operations team in this senior management position. Based from their flagship Northern head office and reporting to the Portfolio Director, you will be tasked with pro-actively leading the management of the commercial client services team (circa 20), credit risk and commercial return for all Commercial client facilities, ensuring excellent client outcomes are delivered whilst protecting the company from risk of credit loss To ensure all Commercial client facilities are operated within company credit policy Aggregate bad debt provisions within annual allocated budgets Commercial client relationships managed in a manner that encourages growth in portfolio income and minimizes attrition Opportunities for incremental New Business from Commercial portfolio maximized Work closely with PD, MD and Head of Commercial Sales to ensure an effective working link with the Commercial sales team. Provide u/w and structuring advice to the Commercial sales team and visit prospects when required. Ensure an effective post Credit Committee / Switch On process Drive a positive culture across the team, embedding the company's values Create an environment for team members to thrive Minimise the risk of loss through robust credit risk management, using risk management tools and implementation of risk management procedures. Key Responsibilities Credit Risk Management - Commercial portfolio Ensure correct match between portfolio credit risk and Client Management skill sets. Identify and correct any shortfall / mismatch Ensure client facilities are operated within credit policies. Ensure the evolution of an open culture where all members of the team are prepared to, and feel capable of, airing and discussing any risk concerns Ensure that operating procedures are in place that allows for the effective identification and escalation of material risk issues. Maintain a formal monthly "Watch Committee". Ensure that the processes for escalating client to "Watch" status are understood and embedded across the Group. Utilise monthly review to conduct in depth analysis of material credit risk and identify required actions. Ensure that all actions are documented, followed and reviewed as appropriate at next iteration of committee Maintenance of "Adverse Scenario Impact" / clarity of exit route planning for all clients. Liaise with Recoveries / Risk to ensure all strategies are clearly articulated / understood. Monitor daily collateral trends and raise issues as relevant with individual Client Managers Ensure that all Annual / Interim Reviews are completed to a timely and professional standard and in a manner that provides reassurance to the Risk functions. Client Relationship Management Relentlessly and rigorously pursue a zero tolerance approach to Client Attrition Work with MD to ensure the CM team is structured in a way that best promotes Client Retention policies and goals Ensure that reporting Senior Client Managers build and maintain close working relationships with all key client decision makers. Ensure frequency and relevance of dialogue through ongoing review of trading / performance / facility data Identify and build direct personal relationships with all "High Revenue" client decision makers. Client Portfolio Revenue Growth Responsible for managing the overall "value" of client facilities. Ensure that all opportunities to grow revenue are explored. Ensure that at all times pricing conversations reflect company commitments and culture. New Business Work to ensure effective / productive relationship with Commercial Sales Contribute individually and as a team to New Business Underwriting process. Ensure delivery of timely and high quality and balanced credit decisions Lead a drive to maximize the volume of new client enquiry from existing Client Management relationships Staff Career Development Promote an environment where Client Management staff sense an opportunity to grow their professional career Work to identify and resource career paths for CM staff - lead allocation of training budget / decisions Reputation Management Dissolved into all activities is a desire to improve and build the internal and external reputation of the CM Team to ensure it is seen as an attractive home for capable Receivable Finance professionals. Ensure that reasonable steps are taken to ensure that the Client Services department is organised so that it can be controlled effectively, and meets all relevant regulatory requirements and standards as expected by the regulators. Risk & Compliance Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required. The successful candidate will be rewarded with a market leading salary and wider package reflecting the seniority of the role. You will also qualify for the executive bonus scheme paid annually. Simply fill in your details in this form to sign up to our eShots, keeping you informed on developments and latest news from M2. We do not pass on your details to any third party. Read our Privacy Policy
Kingscroft Professional Resources
Toolmaker
Kingscroft Professional Resources Aberdare, Mid Glamorgan
Are you as skilled Tool Maker looking for a new role. Are you skilled in making and maintain tools for manufacturing in moulding or press tools. Are you looking to work for an expanding business that invests and develops its manufacturing facilities Kingscroft are recruiting for a Toolmaker to work for specialist manufacturing company click apply for full job details
Jul 04, 2025
Full time
Are you as skilled Tool Maker looking for a new role. Are you skilled in making and maintain tools for manufacturing in moulding or press tools. Are you looking to work for an expanding business that invests and develops its manufacturing facilities Kingscroft are recruiting for a Toolmaker to work for specialist manufacturing company click apply for full job details
Career Makers
Electrician
Career Makers Hull, Yorkshire
Job description CareerMakers Recruitment are currently looking for an Electrician in the Hull area. About us: At Careermakers, we link Electricians with top job opportunities. Discover your next role with us. About the role: - 1st and 2nd fix - Commercial work Will involve work on multiple sites. Benefits: - Parking on site - Ongoing work - Working in team About you: - Hard working - Punctual - Paying attention to details - Motivated - Dedicated Requirements: Have experience as as electrician Hold a valid Gold JIB card Have correct PPE and tools If you are an experienced Electrician looking for work please call (phone number removed) (Option 2), or apply now.
Jul 04, 2025
Seasonal
Job description CareerMakers Recruitment are currently looking for an Electrician in the Hull area. About us: At Careermakers, we link Electricians with top job opportunities. Discover your next role with us. About the role: - 1st and 2nd fix - Commercial work Will involve work on multiple sites. Benefits: - Parking on site - Ongoing work - Working in team About you: - Hard working - Punctual - Paying attention to details - Motivated - Dedicated Requirements: Have experience as as electrician Hold a valid Gold JIB card Have correct PPE and tools If you are an experienced Electrician looking for work please call (phone number removed) (Option 2), or apply now.
Global IT Helpdesk Supervisor - REF 1095
Interface Recruitment UK Leeds, Yorkshire
The IT Helpdesk System Supervisor is required to oversee and report on the day-to-day operations of the global Help Desk environment and ensure that end users are receiving appropriate assistance in a timely manner.SOX control responsibilities may be part of this role, which are to be adhered to where applicable.Principal Duties, Responsibilities & Accountabilities:Responsibilities will include: Manage, maintain, and develop the IT Helpdesk environment (Freshservice) Provide management reports on help desk operations, ensuring that service levels are met, identify trends, and makerecommendations for service improvement. Oversee the help desk support staff's daily activities ensuring timely and professional delivery of technical support, and callmanagement. Supervise and monitor all open tickets and identify overdue issues, providing resolution in a timely and effective manner. Enforce technical standards, systems, policies, and procedures. Provide guidance to the Global IT Support team relating to end-user support. Liaise with stakeholders in the business at both a technical and non-technical level, building positive working relationships. Ensure that auditable activities are carried out in a timely manner in accordance with their specified criteria, for example SOX controls etc.Duties will vary and be revised due to the nature of the IT Support environment (above is a guide and not a comprehensive list of responsibilities) Essential Skills: Minimum of 5 years' experience in a fast-paced end-user IT support environment Hands on experience of operating a helpdesk environment, including call allocations, queue management, problem determination and prioritisation, escalations, general user support etc. Delivering a quality IT experience in-line with ITIL best practice, and enhancing the functionality of an ITSM tool (experience of Freshservice is desirable but not essential) Effective analytical and problem-solving skills Able to effectively report on and present data appropriately based on the intended audience Demonstratable experience of developing IT processes, workflows, and automation Good time management skills Core Behavioural Skills: Strongly customer-focused, experienced in providing support to end users Confident individual with good interpersonal skills, able to deal with people at all levels and communicate to users in a clear non-technical language Analytically minded, able to break down and understand information, and report on findings Ability to report on progress, timescales, outstanding and completed activities Must be comfortable with working in a fast-moving, dynamic business Good organisational skills, used to managing and prioritising own workload Company Values Statement: We endeavour to create a work environment that reflects the culture of the company, and we encourage every member of our staff to embrace our commitment to be: Professional Quality Driven Goal Orientated Customer Focused Continuously Improving Flexible Open & Integrated
Jul 04, 2025
Full time
The IT Helpdesk System Supervisor is required to oversee and report on the day-to-day operations of the global Help Desk environment and ensure that end users are receiving appropriate assistance in a timely manner.SOX control responsibilities may be part of this role, which are to be adhered to where applicable.Principal Duties, Responsibilities & Accountabilities:Responsibilities will include: Manage, maintain, and develop the IT Helpdesk environment (Freshservice) Provide management reports on help desk operations, ensuring that service levels are met, identify trends, and makerecommendations for service improvement. Oversee the help desk support staff's daily activities ensuring timely and professional delivery of technical support, and callmanagement. Supervise and monitor all open tickets and identify overdue issues, providing resolution in a timely and effective manner. Enforce technical standards, systems, policies, and procedures. Provide guidance to the Global IT Support team relating to end-user support. Liaise with stakeholders in the business at both a technical and non-technical level, building positive working relationships. Ensure that auditable activities are carried out in a timely manner in accordance with their specified criteria, for example SOX controls etc.Duties will vary and be revised due to the nature of the IT Support environment (above is a guide and not a comprehensive list of responsibilities) Essential Skills: Minimum of 5 years' experience in a fast-paced end-user IT support environment Hands on experience of operating a helpdesk environment, including call allocations, queue management, problem determination and prioritisation, escalations, general user support etc. Delivering a quality IT experience in-line with ITIL best practice, and enhancing the functionality of an ITSM tool (experience of Freshservice is desirable but not essential) Effective analytical and problem-solving skills Able to effectively report on and present data appropriately based on the intended audience Demonstratable experience of developing IT processes, workflows, and automation Good time management skills Core Behavioural Skills: Strongly customer-focused, experienced in providing support to end users Confident individual with good interpersonal skills, able to deal with people at all levels and communicate to users in a clear non-technical language Analytically minded, able to break down and understand information, and report on findings Ability to report on progress, timescales, outstanding and completed activities Must be comfortable with working in a fast-moving, dynamic business Good organisational skills, used to managing and prioritising own workload Company Values Statement: We endeavour to create a work environment that reflects the culture of the company, and we encourage every member of our staff to embrace our commitment to be: Professional Quality Driven Goal Orientated Customer Focused Continuously Improving Flexible Open & Integrated
Toolmaker
AndRecruit Engineering
JOB- Toolmaker LOCATION- Middlesex TERM- Permanent SALARY- £40,000 - £47,000 per annum DOE We are looking for Toolmaker on a permanent basis in the Middlesex area preferably with experience in manufacture of Injection Mould tools or Press tools click apply for full job details
Jul 04, 2025
Full time
JOB- Toolmaker LOCATION- Middlesex TERM- Permanent SALARY- £40,000 - £47,000 per annum DOE We are looking for Toolmaker on a permanent basis in the Middlesex area preferably with experience in manufacture of Injection Mould tools or Press tools click apply for full job details
Data Centre Strategic Accounts Manager - UK
Eaton Slough, Berkshire
Unlock Your Potential at Eaton: Where Diversity Drives Innovation. No matter where you come from, your aspirations matter to us. We believe in the power of different perspectives, experiences, and backgrounds to ignite innovation and drive success. We're in the business of empowering people, and that includes you. Your journey here is not just about a job; it's about a shared vision for a brighter, more sustainable future. For our Data Centre Segment regional Sales team we are looking for a Data Centre Strategic Key Accounts Manager who shall grow EATON's revenue within large international Data Centre operating companies. The person is expected to identify and book profitable new business directly with these clients. For the purpose of maintaining external client focus, the person shall also function collaboratively internally with other regional and global account managers, central account support team, bid response team, business units, functional units, segment marketing and country sales organizations. The person will be responsible for executing the Data Centre regional & global strategy at the client account level. In doing so, they shall identify which accounts, consultants, and contractors can influence and unlock commercial opportunities for EATON. The individual must have a thorough experience and a long track record of 5+ years of success in the Data Centre industry. In general, the person shall be assigned to a number of Accounts but occasionally may also find, or be assigned, to single opportunities of interest. The person shall follow the segment defined processes for opportunity identification, qualification, client requirement analysis and value proposition creation. The person shall oversee the technical and commercial bid response and the overall client tendering process. To perform effectively, the person shall maintain sufficient market and competitor intelligence. They shall understand client and market primary trends and requirements and understand how competition addresses them and how Eaton uniquely and preferentially meets them. Also, the person shall be highly proficient at communicating EATON's differentiated value at company, product and service levels. Location: remote for Greater London Area Responsibilities: Establish, own, execute and continuously develop an agreed, sponsored commercial Account Plan that can meet the targets set across: Sales, Orders, Pipeline Sales Product Mix Margin/Profitability Contacts across key functions and levels Identify & build positive relations with all account decision makers & influencers who impact current or future business with Eaton Understand in-depth & be able to articulate the client buying process Identify, engage, secure revenue opportunities within assigned Account(s) Understand & capture clients challenges & requirements and resolve with reference to Eaton portfolio Oversee and align the commercial and engineering response to tenders to client requirements Finalize commercial process and secure purchase orders and framework agreements Oversee effective handover to post order project management, product services & customer support teams Maintain oversight to all commercial related engagements for customer success/satisfaction and our performance as vendor Knowledgeable on clients business, commercial condition, structure, strategy, operations and challenges. Be able to articulate this in terms of opportunity, growth, risk with respect to Eaton business Be an effective advocate and communicator of the benefits in supporting your assigned accounts, within Eaton organization Know and report your account numbers. Be continuously aware of targets and current business levels within the account for both 'year to date' and forecast for order intake & revenue information. Responsible for reporting the narrative & the numbers Collaborate effectively with other sales and stakeholders at function, country, region and global level. To both gain and provide support so others can function and meet their responsibilities to the account Provide all internal stakeholder and functional departments the account specific guidance and insights required so that they can execute their role and add value to the client Build a multi-lane bridge between Eaton and the client organization. This may include R&D, Product Managers, BU Engineers, BDM, Marketing, PMO, Services, Sales Operations & Order Management, Supply Chain, Leadership & Executive Management Request & support marketing campaigns (ABM) & activity that can grow Eaton to Client relations and business Qualifications: Bachelor's Degree or Higher Diploma in Science or Engineering or equivalent Data Centre industry experience Between 4 and 5 years of related experience in the Data Centre business is required Demonstrated ability to inspire and coordinate others as the position requires entrepreneurial spirit, high degree of customer affinity and a very strong to influence others Demonstrable knowledge of Data Centre design and operations, a technical and engineering presence is preferred Able to relate well as a peer to Leaders of target customers Knowledgeable on how to identify and implement new tools and processes A well-rounded professional who knows when to support, when to lead, when to listen and when to direct What we offer: Competitive compensation and benefits package Challenging projects in dynamic collaborative team Flexible working solutions (remote, flexible working hours, compressed week, part time etc.) We make your aspirations matter - Eaton encourages internal promotion, whenever possible We make your growth matter - We invest in our employees for the long term - not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people's lives and the environment through power management technologies. We make your wellbeing matter - We put your health and safety first. Wellness at Eaton is more than a program, it's about changing the environment by offering the right tools to help empower employees to make that happen We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
Jul 04, 2025
Full time
Unlock Your Potential at Eaton: Where Diversity Drives Innovation. No matter where you come from, your aspirations matter to us. We believe in the power of different perspectives, experiences, and backgrounds to ignite innovation and drive success. We're in the business of empowering people, and that includes you. Your journey here is not just about a job; it's about a shared vision for a brighter, more sustainable future. For our Data Centre Segment regional Sales team we are looking for a Data Centre Strategic Key Accounts Manager who shall grow EATON's revenue within large international Data Centre operating companies. The person is expected to identify and book profitable new business directly with these clients. For the purpose of maintaining external client focus, the person shall also function collaboratively internally with other regional and global account managers, central account support team, bid response team, business units, functional units, segment marketing and country sales organizations. The person will be responsible for executing the Data Centre regional & global strategy at the client account level. In doing so, they shall identify which accounts, consultants, and contractors can influence and unlock commercial opportunities for EATON. The individual must have a thorough experience and a long track record of 5+ years of success in the Data Centre industry. In general, the person shall be assigned to a number of Accounts but occasionally may also find, or be assigned, to single opportunities of interest. The person shall follow the segment defined processes for opportunity identification, qualification, client requirement analysis and value proposition creation. The person shall oversee the technical and commercial bid response and the overall client tendering process. To perform effectively, the person shall maintain sufficient market and competitor intelligence. They shall understand client and market primary trends and requirements and understand how competition addresses them and how Eaton uniquely and preferentially meets them. Also, the person shall be highly proficient at communicating EATON's differentiated value at company, product and service levels. Location: remote for Greater London Area Responsibilities: Establish, own, execute and continuously develop an agreed, sponsored commercial Account Plan that can meet the targets set across: Sales, Orders, Pipeline Sales Product Mix Margin/Profitability Contacts across key functions and levels Identify & build positive relations with all account decision makers & influencers who impact current or future business with Eaton Understand in-depth & be able to articulate the client buying process Identify, engage, secure revenue opportunities within assigned Account(s) Understand & capture clients challenges & requirements and resolve with reference to Eaton portfolio Oversee and align the commercial and engineering response to tenders to client requirements Finalize commercial process and secure purchase orders and framework agreements Oversee effective handover to post order project management, product services & customer support teams Maintain oversight to all commercial related engagements for customer success/satisfaction and our performance as vendor Knowledgeable on clients business, commercial condition, structure, strategy, operations and challenges. Be able to articulate this in terms of opportunity, growth, risk with respect to Eaton business Be an effective advocate and communicator of the benefits in supporting your assigned accounts, within Eaton organization Know and report your account numbers. Be continuously aware of targets and current business levels within the account for both 'year to date' and forecast for order intake & revenue information. Responsible for reporting the narrative & the numbers Collaborate effectively with other sales and stakeholders at function, country, region and global level. To both gain and provide support so others can function and meet their responsibilities to the account Provide all internal stakeholder and functional departments the account specific guidance and insights required so that they can execute their role and add value to the client Build a multi-lane bridge between Eaton and the client organization. This may include R&D, Product Managers, BU Engineers, BDM, Marketing, PMO, Services, Sales Operations & Order Management, Supply Chain, Leadership & Executive Management Request & support marketing campaigns (ABM) & activity that can grow Eaton to Client relations and business Qualifications: Bachelor's Degree or Higher Diploma in Science or Engineering or equivalent Data Centre industry experience Between 4 and 5 years of related experience in the Data Centre business is required Demonstrated ability to inspire and coordinate others as the position requires entrepreneurial spirit, high degree of customer affinity and a very strong to influence others Demonstrable knowledge of Data Centre design and operations, a technical and engineering presence is preferred Able to relate well as a peer to Leaders of target customers Knowledgeable on how to identify and implement new tools and processes A well-rounded professional who knows when to support, when to lead, when to listen and when to direct What we offer: Competitive compensation and benefits package Challenging projects in dynamic collaborative team Flexible working solutions (remote, flexible working hours, compressed week, part time etc.) We make your aspirations matter - Eaton encourages internal promotion, whenever possible We make your growth matter - We invest in our employees for the long term - not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people's lives and the environment through power management technologies. We make your wellbeing matter - We put your health and safety first. Wellness at Eaton is more than a program, it's about changing the environment by offering the right tools to help empower employees to make that happen We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
Tool Maker
M4 Recruitment - Reading Division Wokingham, Berkshire
M4 Recruitment are working with a leading manufacturer who are adding to their busy team on a permanent basis. Job Overview An exciting opportunity has become available for a full-time experienced press Toolmaker based in Wokingham, to work in a small friendly Toolroom within a high security manufacturing company click apply for full job details
Jul 04, 2025
Full time
M4 Recruitment are working with a leading manufacturer who are adding to their busy team on a permanent basis. Job Overview An exciting opportunity has become available for a full-time experienced press Toolmaker based in Wokingham, to work in a small friendly Toolroom within a high security manufacturing company click apply for full job details
Customer Success Manager EMEA
INRIX, Inc. Manchester, Lancashire
C ustomer Success Manager EMEA It's INRIX mission to help the world avoid global gridlock by empowering cities, drivers, and businesses with the best data, insights, and tools to improve mobility from the first mile to the last. We are a company filled with people who are passionate about our customers and building products to keep the world moving smarter, safer, and more efficient. Our customers include the world's leading automakers, some of the most popular consumer brands, and the most innovative cities, states, and countries. In th e role of Customer Success Manager, you will establish a trusted partnership relationship with our EMEA public sector customers. You will collaborate with internal corporate teams, pre-sales technical teams and commercial sales teams in the business unit th at support to help drive sales of our INRIX products . You will be a strong voice for our customers, helping ensure our solutions continue to meet our customers' needs. As a Customer Success Manager at INRIX, you will be responsible for Net Revenue Retention, ensuring that customer experience and engagement remain high , leading to renewal and growth within an existing account base. Responsibilities: Establish a deep understanding of our customers' business , use-case(s) , technical needs and technical workflow to support the customer with value realization , quickly! Be a subject matter expert and advocate of INRIX products and solutions Successfully onboard customers who have licensed INRIX products and services by arranging the setting up of user accounts and conducting one-on-one training and user support. Create success plans by defining customer goals and laying out an activation plan with key milestones to support customers in achieving them . Own account-based motions for your allocated portfolio of customers to ensure regular customer touchpoints are scheduled, focusing on customer usag e , satisfaction, and any big-picture challenges they're facing Conduct regular reviews to make sure the customer success plan is on track Create playbooks outlining best practices include procedures, benchmarks, and even scripts that the entire team can follow Work with the Customer Engagement Manager to c ontribute towards self-service content which can supplement one-to-one support includ ing FAQs, technical knowledge bases, training modules to help customers learn how to use the products, and online peer communities. Work with Renewals managers to ensure that renewal process and paperwork is executed in a timely manner, and with high success rate of renewals to drive customer retention. Develop and deliver high quality, standardized or customized presentations and demonstrations of INRIX products and services to excite the customers about NPD (new product development), product feature updates and changes . Seek opportunities for expansion through cross-selling and up-selling of products. Act as a voice of the customer by bringing customer and market feedback into the business, which will help shape product development and GTM, and future technical investments. Evangelize INRIX mobility solutions in appropriate forums to drive demand and continued interest . F or example, at industry events, in user-group forums, webinars & training. Share responsibility for the development and execution of the customer success, and overall sales strategy, as directed by management. Develop and maintain strong teaming relationships with other members of the company to leverage product, process and engineering expertise . Maintain the highest possible personal standards and ethics . Requirements: 3 years of experience in a Customer Success, Partnership Manager or Account Management role . 3 years of experience working with SaaS solutions. German speaki ng is essential E xperience working within the Public Sector markets in either the UK or Germany is desirable. Experience working within EMEA markets Business Acumen: Adjusts information (e.g. level of complexity) and story to align with audience. Clearly articulates the value of what is most important to the customer and how INRIX solutions and/or services can meet the customer's outcomes Reports to Director Customer Success EMEA Why INRIX? Salary range £50,000 - £60,000 dependent on experience Company bonus Employee stock option plan Working with people who are passionate about what they do, have a can-do attitude and love to get things done Have the opportunity to make a big impact on both the company and our many customers across the region Flexible working arrangements Are you ready to join a different kind of company? Exciting things are happening all the time. Come join us! Equality of opportunity is at the heart of our recruitment process. You'll be judged on your suitability for the job and nothing else.
Jul 04, 2025
Full time
C ustomer Success Manager EMEA It's INRIX mission to help the world avoid global gridlock by empowering cities, drivers, and businesses with the best data, insights, and tools to improve mobility from the first mile to the last. We are a company filled with people who are passionate about our customers and building products to keep the world moving smarter, safer, and more efficient. Our customers include the world's leading automakers, some of the most popular consumer brands, and the most innovative cities, states, and countries. In th e role of Customer Success Manager, you will establish a trusted partnership relationship with our EMEA public sector customers. You will collaborate with internal corporate teams, pre-sales technical teams and commercial sales teams in the business unit th at support to help drive sales of our INRIX products . You will be a strong voice for our customers, helping ensure our solutions continue to meet our customers' needs. As a Customer Success Manager at INRIX, you will be responsible for Net Revenue Retention, ensuring that customer experience and engagement remain high , leading to renewal and growth within an existing account base. Responsibilities: Establish a deep understanding of our customers' business , use-case(s) , technical needs and technical workflow to support the customer with value realization , quickly! Be a subject matter expert and advocate of INRIX products and solutions Successfully onboard customers who have licensed INRIX products and services by arranging the setting up of user accounts and conducting one-on-one training and user support. Create success plans by defining customer goals and laying out an activation plan with key milestones to support customers in achieving them . Own account-based motions for your allocated portfolio of customers to ensure regular customer touchpoints are scheduled, focusing on customer usag e , satisfaction, and any big-picture challenges they're facing Conduct regular reviews to make sure the customer success plan is on track Create playbooks outlining best practices include procedures, benchmarks, and even scripts that the entire team can follow Work with the Customer Engagement Manager to c ontribute towards self-service content which can supplement one-to-one support includ ing FAQs, technical knowledge bases, training modules to help customers learn how to use the products, and online peer communities. Work with Renewals managers to ensure that renewal process and paperwork is executed in a timely manner, and with high success rate of renewals to drive customer retention. Develop and deliver high quality, standardized or customized presentations and demonstrations of INRIX products and services to excite the customers about NPD (new product development), product feature updates and changes . Seek opportunities for expansion through cross-selling and up-selling of products. Act as a voice of the customer by bringing customer and market feedback into the business, which will help shape product development and GTM, and future technical investments. Evangelize INRIX mobility solutions in appropriate forums to drive demand and continued interest . F or example, at industry events, in user-group forums, webinars & training. Share responsibility for the development and execution of the customer success, and overall sales strategy, as directed by management. Develop and maintain strong teaming relationships with other members of the company to leverage product, process and engineering expertise . Maintain the highest possible personal standards and ethics . Requirements: 3 years of experience in a Customer Success, Partnership Manager or Account Management role . 3 years of experience working with SaaS solutions. German speaki ng is essential E xperience working within the Public Sector markets in either the UK or Germany is desirable. Experience working within EMEA markets Business Acumen: Adjusts information (e.g. level of complexity) and story to align with audience. Clearly articulates the value of what is most important to the customer and how INRIX solutions and/or services can meet the customer's outcomes Reports to Director Customer Success EMEA Why INRIX? Salary range £50,000 - £60,000 dependent on experience Company bonus Employee stock option plan Working with people who are passionate about what they do, have a can-do attitude and love to get things done Have the opportunity to make a big impact on both the company and our many customers across the region Flexible working arrangements Are you ready to join a different kind of company? Exciting things are happening all the time. Come join us! Equality of opportunity is at the heart of our recruitment process. You'll be judged on your suitability for the job and nothing else.
Amazon
Senior Sales Manager - Consumer Electronics, LCS - HArlines
Amazon
Job ID: Amazon Online Germany GmbH Do you want to help shaping the future of the Advertising business at Amazon? As a recognized and experienced expert in this fast-growing business, you will take responsibility for a small portfolio of leading companies in the Personal Computing vertical. You will advise your customers from the initial contact to the long-term development of a partnership. In doing so, you will act on the same level as senior decision-makers on the customer side and define holistic online media and marketing strategies, leveraging all of Amazon's innovative advertising solutions. Our goal is to establish and expand long-term business relations, and drive sustainable success for our customers. To achieve that, you will completely own the advertising revenue of your portfolio and lead the engagement with your customers, supported by a cross-functional team of account managers, analysts and designers. By managing your sales pipeline independently, gaining a deep understanding of the needs of major global brands, and developing convincing solutions you will ensure the achievement of your short- and long-term objectives. We are hiring for our office in Munich, Berlin, Düsseldorf and Hamburg. About Amazon Advertising Amazon Advertising operates at the intersection of Advertising and e-Commerce and offers advertisers a rich array of innovative advertising solutions across Amazon's mobile and desktop websites, proprietary devices and the Amazon DSP. We believe that advertising, when done well, can greatly enhance the value of the customer experience and generate a positive return on investment for our advertising partners. Key job responsibilities • The Account Executive generates advertising revenue via ad agencies and advertisers directly, through objective led selling across Streaming TV and other brand-building advertising solutions. • Be a true hunter, hungry to uncover opportunities and connect it with a value adding solution. • Influence buying decisions to drive increased revenue from existing advertisers as well as new revenue streams. • Establishes credible relationships with agencies and advertiser decision makers, in particular in the TV and Digital landscape. • Maps account strategies, aligning resources and uncovering which of our digital, audio and video products best serves an advertiser's needs. BASIC QUALIFICATIONS • 5+ years of TV/STV/video ad sales or agency experience • Experience building client and agency relationships • Experience closing sales and revenue generation • Experience with sales CRM tools such as Salesforce • Excellent verbal and written communication skills PREFERRED QUALIFICATIONS • 5+ years media advertising experience • Experience in executive level engagement with C-Suite Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: May 21, 2025 (Updated about 14 hours ago) Posted: June 20, 2025 (Updated 1 day ago) Posted: April 11, 2025 (Updated 1 day ago) Posted: December 20, 2024 (Updated 1 day ago) Posted: December 18, 2024 (Updated 1 day ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 04, 2025
Full time
Job ID: Amazon Online Germany GmbH Do you want to help shaping the future of the Advertising business at Amazon? As a recognized and experienced expert in this fast-growing business, you will take responsibility for a small portfolio of leading companies in the Personal Computing vertical. You will advise your customers from the initial contact to the long-term development of a partnership. In doing so, you will act on the same level as senior decision-makers on the customer side and define holistic online media and marketing strategies, leveraging all of Amazon's innovative advertising solutions. Our goal is to establish and expand long-term business relations, and drive sustainable success for our customers. To achieve that, you will completely own the advertising revenue of your portfolio and lead the engagement with your customers, supported by a cross-functional team of account managers, analysts and designers. By managing your sales pipeline independently, gaining a deep understanding of the needs of major global brands, and developing convincing solutions you will ensure the achievement of your short- and long-term objectives. We are hiring for our office in Munich, Berlin, Düsseldorf and Hamburg. About Amazon Advertising Amazon Advertising operates at the intersection of Advertising and e-Commerce and offers advertisers a rich array of innovative advertising solutions across Amazon's mobile and desktop websites, proprietary devices and the Amazon DSP. We believe that advertising, when done well, can greatly enhance the value of the customer experience and generate a positive return on investment for our advertising partners. Key job responsibilities • The Account Executive generates advertising revenue via ad agencies and advertisers directly, through objective led selling across Streaming TV and other brand-building advertising solutions. • Be a true hunter, hungry to uncover opportunities and connect it with a value adding solution. • Influence buying decisions to drive increased revenue from existing advertisers as well as new revenue streams. • Establishes credible relationships with agencies and advertiser decision makers, in particular in the TV and Digital landscape. • Maps account strategies, aligning resources and uncovering which of our digital, audio and video products best serves an advertiser's needs. BASIC QUALIFICATIONS • 5+ years of TV/STV/video ad sales or agency experience • Experience building client and agency relationships • Experience closing sales and revenue generation • Experience with sales CRM tools such as Salesforce • Excellent verbal and written communication skills PREFERRED QUALIFICATIONS • 5+ years media advertising experience • Experience in executive level engagement with C-Suite Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: May 21, 2025 (Updated about 14 hours ago) Posted: June 20, 2025 (Updated 1 day ago) Posted: April 11, 2025 (Updated 1 day ago) Posted: December 20, 2024 (Updated 1 day ago) Posted: December 18, 2024 (Updated 1 day ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Lead Recruiter, GTM
Anima
Anima saves lives every day Hey! Shun here, I'm the CEO and co-founder of Anima. We're building an active learning OS for all of healthcare and life sciences towards maximising human wellbeing globally. My entire life, I've been pulling on a thread that's affected all of us in some way. Millions die every year because their medical problems aren't treated quickly enough. Hundreds of millions suffer pain, worry and discomfort needlessly because of long waiting times. I trained as a doctor and quit out of frustration at seeing countless cases of people dying because they got misdiagnosed or didn't get the right care plan. In one devastating incident, the healthcare system had simply forgotten to follow up about abnormal test results. Pulling the thread led me to the health spending team at HM Treasury, responsible for deploying 100s billions into the NHS - there, I worked on workforce and system reform policy with No.10 and NHS England (most notably on forming statutory 'integrated care systems', which was signed into law as part of the Health and Social Care Act). Seeing the problem space at all abstraction levels convinced me that the only way to fix healthcare was to build a 'Care Enablement' platform that can automate and abstract away work at the clinic, and 10x doctors. Doing so would also be the path to a superhuman personalised medicine agent that could go well beyond humans, crunching tens of thousands of low level features at genome and transcriptome level. At Anima, you'll help us extend the 3 existing product lines we have, that millions of patients use, and build out new ones at the very cutting edge of healthcare reinforcement learning and agentic AI. Your work will save countless lives. Top 1% growth. We grew 450% in 2024, are cash flow positive and at Series B/C metrics with a team of 20. We've recently crossed 10M in ARR. I won't write too much here, because I think the metrics speak for themselves and if we get further along the process, we can always discuss it more. Users love our product. The biggest testament to this is that most of our growth comes from virality and referrals. As one of the standout companies in YC's W21 batch, we raised $2.5M before Demo Day in just 4 days, led by Hummingbird. In early 2024, we closed an oversubscribed Series A round of $12M, led by Molten Ventures. We've been turning down pre-emptive offers of more capital since 2024. Anima clinics look after 3 million lives, and every day around 20,000 people get care through Anima, growing fast. Why you might love working here Since the beginning, we've cultivated a unique hacker culture at Anima with a flat hierarchy. If you look at some of our LinkedIn profiles, you'll note that the title is often 'Product at Anima', which is a more accurate description of what your role will be - it's much broader than the typical SWE role. We predict that small, killer T-shaped teams will win out over large mediocre ones in the era of agentic AI. We've been purposefully building a 'knights of the round table' where each person has an incredible amount of ownership, autonomy and human impact on saving lives - zero line managers, PMs or EMs, but an intensive focus on coaching and teaching. It started with me. I self-taught and wrote a lot of the Anima 1.0 code, and Anima's active learning patent. I run most of the hiring tech chats to this day. I first and foremost see myself as an IC and builder, and still build stuff in my spare time. More than 80% of our product team are VPs, ex-technical founders and former CTOs (we do not have titles internally). We also have domain experts, including full-stack clinical engineers: ex-MDs who left established medical careers to join Anima because they recognised the much higher leverage they'd have here. Almost everyone in Anima is at least somewhat technical and very UX focused. This makes for a truly flat hierarchy. Internally, people have described it as a hive mind - there is little semantic error because we all deeply understand the problem, engineering, grading for potential features, and trade-offs. It's reflected in how we operate: With the outlier product talent density at Anima, there's a heavy focus on coaching and teaching, with no need for line management. We've been able to make huge strides in the NHS because we all deeply understand the problem, grading tasks based on our engineering expertise, and real life clinical trade-offs. This deep domain knowledge is ultimately how we integrated with the major electronic health records (EMIS and SystmOne) in just 4 months, and grew from $150k to $7m in 20 months and 3 product lines. We're relentlessly resourceful. In 14 months, we built an extremely loved enterprise app that users have said 'seems too good to be true'. Anima can take an information complete medical history as good or better than a typical human doctor, and increasingly automates front and back office in a way that would've seemed like science fiction a few years ago - for example, Annie (our AI) now deals with a large percentage of documents completely autonomously without a human in the loop. Anima is a safe haven for free thinkers and we've been careful to build a culture where everyone feels comfortable being their complete unfiltered self, sharing their honest thoughts, feelings without ever needing to self-censor. Joining Anima means joining a crew with exceptional talent density, and your crewmates will never let you down. We hire talented people who think from first principles and have high growth potential - great decision makers who deserve to have complete autonomy and are forces of nature when empowered with it. Decisions are never made in isolation by the founders. All information is transparently available to the whole team on our Notion - every meeting, decision, success, failure. We have a live Retool dashboard which shows live MRR, linked to Stripe invoices. We are deeply collaborative, and through mutual and self-challenge, we converge towards the optimum, and decisively execute. We are united by child-like intellectual curiosity and experiment and wander freely when the right path isn't clear. We believe all future managers should be formidable individual contributors & domain experts. We hire candidates from all over the world. We offer flexibility over work schedule and location. We have a good time! We get the whole team together at least twice a year for team retreats, with the last ones in Brittany (France), La Paz (Mexico), Tuscany (Italy), Dominican Republic! As our Talent Lead, you will play a crucial part in building our exceptional team! We're particularly interested if you have demonstrated history of scaling B2B/enterprise SaaS businesses, especially revenue/distribution functions. You will have: Been the 1st (or early) TA hire and built a high performing team around you. 'Led by Example' with experience in building and coaching TA teams, consistently delivering on recruitment targets. Demonstrated success in creating, implementing and coaching recruitment playbooks that drive expansion. Proficient in the use of recruitment tools to support the building, analysis, and optimization of recruitment process. What you might be working on: Developing and implementing effective sourcing strategies to attract top-tier talent across the organization. Scale up our GTM recruiting process in UKI and eventually US; think about our employer branding. Help with setting up and running a recruiting pipeline and onboarding process for account executives, account managers and exec-level searches. Running hiring events, building relationships with top-tier sales and CS communities. Partner closely with hiring managers to understand needs, conduct thorough intake sessions to define job requirements and candidate profiles. Develop and maintain strong relationships with candidates, providing an excellent and authentic candidate experience throughout the recruitment journey. Ensure a smooth onboarding process for new hires. Implement feedback mechanisms to continuously refine recruitment processes and enhance the overall talent acquisition strategy.
Jul 04, 2025
Full time
Anima saves lives every day Hey! Shun here, I'm the CEO and co-founder of Anima. We're building an active learning OS for all of healthcare and life sciences towards maximising human wellbeing globally. My entire life, I've been pulling on a thread that's affected all of us in some way. Millions die every year because their medical problems aren't treated quickly enough. Hundreds of millions suffer pain, worry and discomfort needlessly because of long waiting times. I trained as a doctor and quit out of frustration at seeing countless cases of people dying because they got misdiagnosed or didn't get the right care plan. In one devastating incident, the healthcare system had simply forgotten to follow up about abnormal test results. Pulling the thread led me to the health spending team at HM Treasury, responsible for deploying 100s billions into the NHS - there, I worked on workforce and system reform policy with No.10 and NHS England (most notably on forming statutory 'integrated care systems', which was signed into law as part of the Health and Social Care Act). Seeing the problem space at all abstraction levels convinced me that the only way to fix healthcare was to build a 'Care Enablement' platform that can automate and abstract away work at the clinic, and 10x doctors. Doing so would also be the path to a superhuman personalised medicine agent that could go well beyond humans, crunching tens of thousands of low level features at genome and transcriptome level. At Anima, you'll help us extend the 3 existing product lines we have, that millions of patients use, and build out new ones at the very cutting edge of healthcare reinforcement learning and agentic AI. Your work will save countless lives. Top 1% growth. We grew 450% in 2024, are cash flow positive and at Series B/C metrics with a team of 20. We've recently crossed 10M in ARR. I won't write too much here, because I think the metrics speak for themselves and if we get further along the process, we can always discuss it more. Users love our product. The biggest testament to this is that most of our growth comes from virality and referrals. As one of the standout companies in YC's W21 batch, we raised $2.5M before Demo Day in just 4 days, led by Hummingbird. In early 2024, we closed an oversubscribed Series A round of $12M, led by Molten Ventures. We've been turning down pre-emptive offers of more capital since 2024. Anima clinics look after 3 million lives, and every day around 20,000 people get care through Anima, growing fast. Why you might love working here Since the beginning, we've cultivated a unique hacker culture at Anima with a flat hierarchy. If you look at some of our LinkedIn profiles, you'll note that the title is often 'Product at Anima', which is a more accurate description of what your role will be - it's much broader than the typical SWE role. We predict that small, killer T-shaped teams will win out over large mediocre ones in the era of agentic AI. We've been purposefully building a 'knights of the round table' where each person has an incredible amount of ownership, autonomy and human impact on saving lives - zero line managers, PMs or EMs, but an intensive focus on coaching and teaching. It started with me. I self-taught and wrote a lot of the Anima 1.0 code, and Anima's active learning patent. I run most of the hiring tech chats to this day. I first and foremost see myself as an IC and builder, and still build stuff in my spare time. More than 80% of our product team are VPs, ex-technical founders and former CTOs (we do not have titles internally). We also have domain experts, including full-stack clinical engineers: ex-MDs who left established medical careers to join Anima because they recognised the much higher leverage they'd have here. Almost everyone in Anima is at least somewhat technical and very UX focused. This makes for a truly flat hierarchy. Internally, people have described it as a hive mind - there is little semantic error because we all deeply understand the problem, engineering, grading for potential features, and trade-offs. It's reflected in how we operate: With the outlier product talent density at Anima, there's a heavy focus on coaching and teaching, with no need for line management. We've been able to make huge strides in the NHS because we all deeply understand the problem, grading tasks based on our engineering expertise, and real life clinical trade-offs. This deep domain knowledge is ultimately how we integrated with the major electronic health records (EMIS and SystmOne) in just 4 months, and grew from $150k to $7m in 20 months and 3 product lines. We're relentlessly resourceful. In 14 months, we built an extremely loved enterprise app that users have said 'seems too good to be true'. Anima can take an information complete medical history as good or better than a typical human doctor, and increasingly automates front and back office in a way that would've seemed like science fiction a few years ago - for example, Annie (our AI) now deals with a large percentage of documents completely autonomously without a human in the loop. Anima is a safe haven for free thinkers and we've been careful to build a culture where everyone feels comfortable being their complete unfiltered self, sharing their honest thoughts, feelings without ever needing to self-censor. Joining Anima means joining a crew with exceptional talent density, and your crewmates will never let you down. We hire talented people who think from first principles and have high growth potential - great decision makers who deserve to have complete autonomy and are forces of nature when empowered with it. Decisions are never made in isolation by the founders. All information is transparently available to the whole team on our Notion - every meeting, decision, success, failure. We have a live Retool dashboard which shows live MRR, linked to Stripe invoices. We are deeply collaborative, and through mutual and self-challenge, we converge towards the optimum, and decisively execute. We are united by child-like intellectual curiosity and experiment and wander freely when the right path isn't clear. We believe all future managers should be formidable individual contributors & domain experts. We hire candidates from all over the world. We offer flexibility over work schedule and location. We have a good time! We get the whole team together at least twice a year for team retreats, with the last ones in Brittany (France), La Paz (Mexico), Tuscany (Italy), Dominican Republic! As our Talent Lead, you will play a crucial part in building our exceptional team! We're particularly interested if you have demonstrated history of scaling B2B/enterprise SaaS businesses, especially revenue/distribution functions. You will have: Been the 1st (or early) TA hire and built a high performing team around you. 'Led by Example' with experience in building and coaching TA teams, consistently delivering on recruitment targets. Demonstrated success in creating, implementing and coaching recruitment playbooks that drive expansion. Proficient in the use of recruitment tools to support the building, analysis, and optimization of recruitment process. What you might be working on: Developing and implementing effective sourcing strategies to attract top-tier talent across the organization. Scale up our GTM recruiting process in UKI and eventually US; think about our employer branding. Help with setting up and running a recruiting pipeline and onboarding process for account executives, account managers and exec-level searches. Running hiring events, building relationships with top-tier sales and CS communities. Partner closely with hiring managers to understand needs, conduct thorough intake sessions to define job requirements and candidate profiles. Develop and maintain strong relationships with candidates, providing an excellent and authentic candidate experience throughout the recruitment journey. Ensure a smooth onboarding process for new hires. Implement feedback mechanisms to continuously refine recruitment processes and enhance the overall talent acquisition strategy.
Senior Program Director (iLIT Temple University): Temple University Beasley School of Law
Bryn Mawr College Brynmawr, Gwent
iLIT seeks a passionate, detail-oriented researcher, advocate, and program manager who excels at results-oriented strategic planning and managing complex, transnational projects that advance social justice in technology policy. Position Summary iLIT, the Institute for Law, Innovation &Technology at Temple University's Beasley School of Law, seeks a versatile Senior Program Director to help significantly expand iLIT's presence at the intersection of social justice and tech accountability. Initial funding covers two years, with a predominant focus on managing iLIT's programming in support of human rights protection and accountability for digital public infrastructure. The Senior Program Director is expected to function as an executive-level senior officer, serving as a thought partner to the Executive Director and helping to shape iLIT's future across all areas of work. About iLIT Founded in 2022, iLIT creates legal education and advocacy programs to illuminate and address the root causes of inequity and human rights challenges connected with technological innovation. We build open knowledge resources, foster inclusive approaches to knowledge sharing, and reinforce diverse coalitions dedicated to a just and equitable future. We do this by investing in students and local communities, and working in solidarity with community organizations and civil society transnationally. iLIT selects research and advocacy projects that address systemic discrimination and disparate impacts of new technologies. We employ movement-based approaches to partnership and project implementation, integrating this work within the clinical legal tradition as a tool to advance access to justice and legal empowerment. Major Areas of Responsibility Oversee implementation of iLIT's grantsupported activities, with primary responsibility for capacity development of civil society partners, public sector actors, and activists. Enhance the quality, strategic focus, and consistency of iLIT's research and policy work, including the work of students and fellows. Assist the Executive Director in expanding iLIT's capacities in strategic litigation, both in the US and internationally. Support the Executive Director in further strengthening iLIT, in general operations, staff development, communications and resourcing. Working relationships : the Senior Program Director reports to the Executive Director, indirectly supervises and mentors fellows and students, and closely coordinates with Temple Law departments overseeing school-wide programming; marketing, events and communications; development; and budget and finance. Skills and Capacities Primary Organizational and program management , including strong track record in successful execution of complex deliverables involving diverse teams and large, globally dispersed networks. Building and expanding strategic partnerships : ideal candidates will have a proven track record of building and working in networks of activists, advocacy organizations, policy makers, and researchers within the fields of technology policy, human rights, and social justice. Research design and execution , including excellent writing and editing skills, ability to serve as a spokesperson in communicating research findings to strategically significant audiences. Strategic thinking : we seek a problem-solving person who is determined to get things done and will identify and effectively utilize resources proactively with autonomy and limited supervision. Commitment to social justice and global equity : the candidate for this role must bring a global social justice lens to tech policy work and appreciate the unique capabilities of a university-based center toward advancing this goal. Ideal Fundraising capacity , including assistance with developing and writing proposals, and meeting with current and prospective funders. Impact litigation and legal advocacy : support the strategic design and execution of iLIT's capacity building, training, facilitation and research support activities. Personal traits and attributes A strong commitment to diversity and a personal approach that values and respects differences of race, ethnicity, age, gender, sexual orientation, religion, ability and socioeconomic circumstances. Interest in and commitment to mentoring fellows, other junior staff, and students. Ability to contribute to the growth and inclusive culture of a small institute within a large U.S.-based public research university. Cultural humility, self-awareness, and emotional intelligence. Fluency in one or more non-English languages is a plus, but not essential for the role. Education & Experience Appropriate advanced degree (law, public policy, social sciences, human rights, or related fields); relevant experience can substitute for education-based knowledge. At least five (5) years overseeing complex research and advocacy project. Strong background with programs advancing social justice through community organizing, legal advocacy, research, or policy reform work in a range of national, regional, and international contexts. Fluency with relevant technology policy legal frameworks and technical concepts; most of iLIT's research projects require a general background in technology regulation and human rights and strong partnerships with public interest actors engaged with these issues in Majority World countries. Ability to work as a team member and independently, in young and still evolving organization, with high level of self-motivation. Compensation, Benefits, and Working Environment The salary range for this position is $90,000 - $110,000 and key factors in determining salary within that range are experience and location. Temple University offers a generous benefits package, including health insurance, tuition remission, wellness programs, retirement savings programs, life insurance, and access to R1 level research resources. iLIT cultivates an organizational culture that is welcoming, growth-oriented, and supportive of all staff and students involved in our work. As an institution whose mission is the advancement of diverse practitioners within tech policy and accountability fields, iLIT actively recruits women, people of color, persons with disabilities, persons with diverse gender and sexual identities, and immigrants. The Senior Program Director will join a small hybrid team. Staff have the option to work remotely or in person, with flexibility on remote work for personal, health, and family needs. Candidates located within commuting distance to Philadelphia are preferred for this role, although excellent candidates located outside of this area will be considered. U.S. work authorization is required for this position. The ideal start date for this role is May 2025, with flexibility to allow for transitions. The position is funded for two years with the possibility of extension if additional funding is secured. Remote: Work can be performed from anywhere in the world Associated Location: 1719 N Broad St, Philadelphia, PA 19122, USA How to Apply The position is open until filled, although review of applications will begin immediately. Interested candidates are encouraged to apply as early as possible. For more information about this position, please contact iLIT executive director, Laura Bingham, by email ( ). Include "Senior Program Director" in the subject line of the email. USD$90,000 - $110,000 / year Salary grade: T28 Commensurate with experience The position is open until filled, although review of applications will begin immediately. Interested candidates are encouraged to apply as early as possible. For more information about this position, please contact iLIT executive director, Laura Bingham, by email ( ). Include "Senior Program Director" in the subject line of the email.
Jul 04, 2025
Full time
iLIT seeks a passionate, detail-oriented researcher, advocate, and program manager who excels at results-oriented strategic planning and managing complex, transnational projects that advance social justice in technology policy. Position Summary iLIT, the Institute for Law, Innovation &Technology at Temple University's Beasley School of Law, seeks a versatile Senior Program Director to help significantly expand iLIT's presence at the intersection of social justice and tech accountability. Initial funding covers two years, with a predominant focus on managing iLIT's programming in support of human rights protection and accountability for digital public infrastructure. The Senior Program Director is expected to function as an executive-level senior officer, serving as a thought partner to the Executive Director and helping to shape iLIT's future across all areas of work. About iLIT Founded in 2022, iLIT creates legal education and advocacy programs to illuminate and address the root causes of inequity and human rights challenges connected with technological innovation. We build open knowledge resources, foster inclusive approaches to knowledge sharing, and reinforce diverse coalitions dedicated to a just and equitable future. We do this by investing in students and local communities, and working in solidarity with community organizations and civil society transnationally. iLIT selects research and advocacy projects that address systemic discrimination and disparate impacts of new technologies. We employ movement-based approaches to partnership and project implementation, integrating this work within the clinical legal tradition as a tool to advance access to justice and legal empowerment. Major Areas of Responsibility Oversee implementation of iLIT's grantsupported activities, with primary responsibility for capacity development of civil society partners, public sector actors, and activists. Enhance the quality, strategic focus, and consistency of iLIT's research and policy work, including the work of students and fellows. Assist the Executive Director in expanding iLIT's capacities in strategic litigation, both in the US and internationally. Support the Executive Director in further strengthening iLIT, in general operations, staff development, communications and resourcing. Working relationships : the Senior Program Director reports to the Executive Director, indirectly supervises and mentors fellows and students, and closely coordinates with Temple Law departments overseeing school-wide programming; marketing, events and communications; development; and budget and finance. Skills and Capacities Primary Organizational and program management , including strong track record in successful execution of complex deliverables involving diverse teams and large, globally dispersed networks. Building and expanding strategic partnerships : ideal candidates will have a proven track record of building and working in networks of activists, advocacy organizations, policy makers, and researchers within the fields of technology policy, human rights, and social justice. Research design and execution , including excellent writing and editing skills, ability to serve as a spokesperson in communicating research findings to strategically significant audiences. Strategic thinking : we seek a problem-solving person who is determined to get things done and will identify and effectively utilize resources proactively with autonomy and limited supervision. Commitment to social justice and global equity : the candidate for this role must bring a global social justice lens to tech policy work and appreciate the unique capabilities of a university-based center toward advancing this goal. Ideal Fundraising capacity , including assistance with developing and writing proposals, and meeting with current and prospective funders. Impact litigation and legal advocacy : support the strategic design and execution of iLIT's capacity building, training, facilitation and research support activities. Personal traits and attributes A strong commitment to diversity and a personal approach that values and respects differences of race, ethnicity, age, gender, sexual orientation, religion, ability and socioeconomic circumstances. Interest in and commitment to mentoring fellows, other junior staff, and students. Ability to contribute to the growth and inclusive culture of a small institute within a large U.S.-based public research university. Cultural humility, self-awareness, and emotional intelligence. Fluency in one or more non-English languages is a plus, but not essential for the role. Education & Experience Appropriate advanced degree (law, public policy, social sciences, human rights, or related fields); relevant experience can substitute for education-based knowledge. At least five (5) years overseeing complex research and advocacy project. Strong background with programs advancing social justice through community organizing, legal advocacy, research, or policy reform work in a range of national, regional, and international contexts. Fluency with relevant technology policy legal frameworks and technical concepts; most of iLIT's research projects require a general background in technology regulation and human rights and strong partnerships with public interest actors engaged with these issues in Majority World countries. Ability to work as a team member and independently, in young and still evolving organization, with high level of self-motivation. Compensation, Benefits, and Working Environment The salary range for this position is $90,000 - $110,000 and key factors in determining salary within that range are experience and location. Temple University offers a generous benefits package, including health insurance, tuition remission, wellness programs, retirement savings programs, life insurance, and access to R1 level research resources. iLIT cultivates an organizational culture that is welcoming, growth-oriented, and supportive of all staff and students involved in our work. As an institution whose mission is the advancement of diverse practitioners within tech policy and accountability fields, iLIT actively recruits women, people of color, persons with disabilities, persons with diverse gender and sexual identities, and immigrants. The Senior Program Director will join a small hybrid team. Staff have the option to work remotely or in person, with flexibility on remote work for personal, health, and family needs. Candidates located within commuting distance to Philadelphia are preferred for this role, although excellent candidates located outside of this area will be considered. U.S. work authorization is required for this position. The ideal start date for this role is May 2025, with flexibility to allow for transitions. The position is funded for two years with the possibility of extension if additional funding is secured. Remote: Work can be performed from anywhere in the world Associated Location: 1719 N Broad St, Philadelphia, PA 19122, USA How to Apply The position is open until filled, although review of applications will begin immediately. Interested candidates are encouraged to apply as early as possible. For more information about this position, please contact iLIT executive director, Laura Bingham, by email ( ). Include "Senior Program Director" in the subject line of the email. USD$90,000 - $110,000 / year Salary grade: T28 Commensurate with experience The position is open until filled, although review of applications will begin immediately. Interested candidates are encouraged to apply as early as possible. For more information about this position, please contact iLIT executive director, Laura Bingham, by email ( ). Include "Senior Program Director" in the subject line of the email.
BDO UK
Business Restructuring - Advisory Director
BDO UK
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Deals team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior stakeholders to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You'll be someone with: Extensive experience in leading delivery of financial advisory services to large mid-market, multi-national and/or complex businesses facing stress or distress. This will include Independent Business Reviews ('IBRs'), liquidity/working capital reviews, financial modelling, financial restructuring and stakeholder options analysis. Experience of advising senior decision makers across stakeholder groups, including C-suite, bank/non-bank finance providers, PE/investors, government/regulators etc A relevant professional qualification (ICAEW/ ACCA) An insolvency qualification and/ or experience of contingency planning is desirable, but not essential Deeper experience / network within specific sector(s) is desirable, but not essential Up to date understanding of regulatory and statutory requirements Strong working knowledge of Microsoft tools including Excel, PowerBI and PowerPoint. Excellent written and numerical skills Strong organisational and time management skills Have a willingness to learn new things, embrace new challenges and contribute to the development of the team's services and market approach Self-motivated and enthusiastic team player Demonstrable team leadership and mentoring skills with an ability to manage and provide on the job training to junior colleagues A track record of business development activities leading to work winning would also be advantageous You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jul 04, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Deals team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior stakeholders to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You'll be someone with: Extensive experience in leading delivery of financial advisory services to large mid-market, multi-national and/or complex businesses facing stress or distress. This will include Independent Business Reviews ('IBRs'), liquidity/working capital reviews, financial modelling, financial restructuring and stakeholder options analysis. Experience of advising senior decision makers across stakeholder groups, including C-suite, bank/non-bank finance providers, PE/investors, government/regulators etc A relevant professional qualification (ICAEW/ ACCA) An insolvency qualification and/ or experience of contingency planning is desirable, but not essential Deeper experience / network within specific sector(s) is desirable, but not essential Up to date understanding of regulatory and statutory requirements Strong working knowledge of Microsoft tools including Excel, PowerBI and PowerPoint. Excellent written and numerical skills Strong organisational and time management skills Have a willingness to learn new things, embrace new challenges and contribute to the development of the team's services and market approach Self-motivated and enthusiastic team player Demonstrable team leadership and mentoring skills with an ability to manage and provide on the job training to junior colleagues A track record of business development activities leading to work winning would also be advantageous You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Taylor James Resourcing
Compensation Analyst
Taylor James Resourcing
We are searching for a Fluent Japanese speaker to work as a Client Onboarding KYC Associate. The office is based in London. Date: 16 Apr 2025 Sector: HUMAN RESOURCES Type: Permanent Location: London Salary: £65000 - 70000 per annum Email: Ref: db160425 Our client is a Global FTSE business looking for a Compensation Analyst to join their HR team in the City of London. Ideally, you will have similar experience within a large organisation, with advanced Excel skills (pivot tables, vlook ups, macros, formulas, and complex workbooks). Experience working with HR systems and Compensation Tools to import and export data management (SuccessFactors, ResourceLink, and Payscale Curo) is required. Strong analytical and data presentation skills are necessary to highlight and present key data points and insights. You will provide support across a variety of Compensation-related tasks, working closely with several HR Systems while also being a key point of contact and decision maker for the efficient delivery of compensation analysis. The preparation and production of required reporting/disclosures/data as they relate to regulatory compliance requirements such as Gender Pay Gap, CEO Pay Ratio, etc. Working closely with our Finance team to produce remuneration reports for all UK statutory directors for financial analysis on an annual basis. Working closely with our Finance team on our regulated entities, preparing and producing FCA Remuneration data submissions for companies in Singapore, UK, Dubai, and Geneva on an annual basis. Maintain the salary benchmarking tool (WTW) and upload up-to-date annual salary data. Develop high-quality HCM and market trend analysis to support HR and business leaders. Analyse and produce data for presentation purposes and periodic ad hoc reports for committees, boards, and other relevant groups. Support in operational areas of compensation including, but not limited to, offer consultation, market data, benchmarking, reporting, reconciliation, and other compensation analytics. Maintain records of all employee shareholding, including LTIP awards, SAYE scheme, and ordinary shares to identify monthly share activities and actions. Co-ordinate with the Company Secretary team to facilitate share vesting activity and executive options. Producing payroll information for business insurance renewals for various Group offices. Manipulating payroll reports to provide costings information to the accounting teams regularly. Prepare, upload, and reconcile global compensation data from the HR System (SuccessFactors) and other sources into our compensation tool (Payscale Curo). Conduct UAT in Payscale Curo to ensure the system is in a state of readiness prior to the annual process. Manipulating and aggregating large sets of data into various formats within Excel. Annual reconciliation of all share information from Shareworks against SuccessFactors and Curo, including uploading any supplementary awards made throughout the year. Input and check all salary and bonus recommendations, provided both within the system and offline. Provide HR with relevant compensation data to issue paperwork. Coordinate any global bonus apportionments that may be required. Perform detailed analysis to support compensation decisions. Regularly cleanse and validate extensive compensation data throughout the year to ensure accuracy and integrity.
Jul 04, 2025
Full time
We are searching for a Fluent Japanese speaker to work as a Client Onboarding KYC Associate. The office is based in London. Date: 16 Apr 2025 Sector: HUMAN RESOURCES Type: Permanent Location: London Salary: £65000 - 70000 per annum Email: Ref: db160425 Our client is a Global FTSE business looking for a Compensation Analyst to join their HR team in the City of London. Ideally, you will have similar experience within a large organisation, with advanced Excel skills (pivot tables, vlook ups, macros, formulas, and complex workbooks). Experience working with HR systems and Compensation Tools to import and export data management (SuccessFactors, ResourceLink, and Payscale Curo) is required. Strong analytical and data presentation skills are necessary to highlight and present key data points and insights. You will provide support across a variety of Compensation-related tasks, working closely with several HR Systems while also being a key point of contact and decision maker for the efficient delivery of compensation analysis. The preparation and production of required reporting/disclosures/data as they relate to regulatory compliance requirements such as Gender Pay Gap, CEO Pay Ratio, etc. Working closely with our Finance team to produce remuneration reports for all UK statutory directors for financial analysis on an annual basis. Working closely with our Finance team on our regulated entities, preparing and producing FCA Remuneration data submissions for companies in Singapore, UK, Dubai, and Geneva on an annual basis. Maintain the salary benchmarking tool (WTW) and upload up-to-date annual salary data. Develop high-quality HCM and market trend analysis to support HR and business leaders. Analyse and produce data for presentation purposes and periodic ad hoc reports for committees, boards, and other relevant groups. Support in operational areas of compensation including, but not limited to, offer consultation, market data, benchmarking, reporting, reconciliation, and other compensation analytics. Maintain records of all employee shareholding, including LTIP awards, SAYE scheme, and ordinary shares to identify monthly share activities and actions. Co-ordinate with the Company Secretary team to facilitate share vesting activity and executive options. Producing payroll information for business insurance renewals for various Group offices. Manipulating payroll reports to provide costings information to the accounting teams regularly. Prepare, upload, and reconcile global compensation data from the HR System (SuccessFactors) and other sources into our compensation tool (Payscale Curo). Conduct UAT in Payscale Curo to ensure the system is in a state of readiness prior to the annual process. Manipulating and aggregating large sets of data into various formats within Excel. Annual reconciliation of all share information from Shareworks against SuccessFactors and Curo, including uploading any supplementary awards made throughout the year. Input and check all salary and bonus recommendations, provided both within the system and offline. Provide HR with relevant compensation data to issue paperwork. Coordinate any global bonus apportionments that may be required. Perform detailed analysis to support compensation decisions. Regularly cleanse and validate extensive compensation data throughout the year to ensure accuracy and integrity.
BDO UK
Business Restructuring - Advisory Director
BDO UK Reading, Berkshire
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Deals team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior stakeholders to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You'll be someone with: Extensive experience in leading delivery of financial advisory services to large mid-market, multi-national and/or complex businesses facing stress or distress. This will include Independent Business Reviews ('IBRs'), liquidity/working capital reviews, financial modelling, financial restructuring and stakeholder options analysis. Experience of advising senior decision makers across stakeholder groups, including C-suite, bank/non-bank finance providers, PE/investors, government/regulators etc A relevant professional qualification (ICAEW/ ACCA) An insolvency qualification and/ or experience of contingency planning is desirable, but not essential Deeper experience / network within specific sector(s) is desirable, but not essential Up to date understanding of regulatory and statutory requirements Strong working knowledge of Microsoft tools including Excel, PowerBI and PowerPoint. Excellent written and numerical skills Strong organisational and time management skills Have a willingness to learn new things, embrace new challenges and contribute to the development of the team's services and market approach Self-motivated and enthusiastic team player Demonstrable team leadership and mentoring skills with an ability to manage and provide on the job training to junior colleagues A track record of business development activities leading to work winning would also be advantageous You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jul 04, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Deals team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior stakeholders to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You'll be someone with: Extensive experience in leading delivery of financial advisory services to large mid-market, multi-national and/or complex businesses facing stress or distress. This will include Independent Business Reviews ('IBRs'), liquidity/working capital reviews, financial modelling, financial restructuring and stakeholder options analysis. Experience of advising senior decision makers across stakeholder groups, including C-suite, bank/non-bank finance providers, PE/investors, government/regulators etc A relevant professional qualification (ICAEW/ ACCA) An insolvency qualification and/ or experience of contingency planning is desirable, but not essential Deeper experience / network within specific sector(s) is desirable, but not essential Up to date understanding of regulatory and statutory requirements Strong working knowledge of Microsoft tools including Excel, PowerBI and PowerPoint. Excellent written and numerical skills Strong organisational and time management skills Have a willingness to learn new things, embrace new challenges and contribute to the development of the team's services and market approach Self-motivated and enthusiastic team player Demonstrable team leadership and mentoring skills with an ability to manage and provide on the job training to junior colleagues A track record of business development activities leading to work winning would also be advantageous You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Senior Technical Business Analyst
Cerebras
Senior Technical Business Analyst - The role Join our Product team as a Senior Technical Business Analyst and help shape the future of global finance. We're on a mission to build the world's leading platform for both crypto and fiat payments and we're looking for a sharp, driven Senior Technical Business Analyst to play a key role in that journey. You'll be part of a fast-growing team, working at the intersection of payments, e-money, and crypto. If you're naturally curious, passionate about financial technology, and thrive in a fast-paced environment, this is the role for you. This is a high-impact position that calls for deep, hands-on knowledge of payment schemes and e-money wallets. You'll work closely with product managers, engineers, and clients to deliver real business value every day. There's a lot to discover, and as we grow, you'll have plenty of room to grow with us. Key Responsibilities Drive discussions with product manager and business subject matter experts to understand the process, the problem, and then negotiate solution scenarios Perform cost-benefit analyses on different technology solutions Inform business decisions through relevant data analysis Actively engage product manager and business SMEs to translate solution needs into actionable user stories Facilitate and support product backlog management Partner with product manager / business SMEs to define & refine acceptance criteria Partner with developers on reviewing user stories for understanding and scoring Draft both technical documentation and non-functional requirements that describe how systems should behave and establish their functionality constraints Write test cases for user stories Perform/coordinate user acceptance testing to ensure functionality meets business needs before each product release Secure approval & change management activities with product manager before release Analyse and model business processes to identify gaps and improve IT products and services What are we looking for? Essential A minimum of 7 years of business analysis or project management experience Extensive experience in the payments industry (Payment Scheme, PSP, etc.) Experience (or at least strong interest in) blockchain technologies Experience gathering and consolidating requirements from cross-functional groups Strong attention to detail and excellent problem-solving skills Excellent verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams Exceptional process and organisational skills with the ability to mobilise change Advanced knowledge of project/product management platforms (JIRA & Confluence strongly preferred) Advanced knowledge of common data-manipulation tools (SQL, Google Sheets) Advanced knowledge of data analytics platforms (Looker preferred) Experienced in both lean and agile methodologies (Scrum, Kanban) Desirable IIBA-CCBA certification preferred Basic proficiency in at least one of the most commonly used backend programming languages (Python, Node.JS, Java, PHP, GO, C#, C++) Familiar with version control tools and proper branching techniques (Gitlab preferred) Experience working with data warehouses (Google Cloud BigQuery), data governance, payments and treasury or capital markets systems So, what's in it for you? Our people are constantly striving to be the best through operational excellence. The professional development and learning opportunities create an agile, hardworking, conscientious, and knowledgeable team. The opportunities for personal growth are exponential. You grow as the business grows. The roles and responsibilities are broad and ever-changing, and the dynamism of BCB keeps you engaged and highly motivated. At BCB, we believe in empowering individuals to create a culture of personal growth, together, and driving empowerment from the bottom up, up-skilling every individual at every level. This means our team has a sense of commonality and belonging, driven by a shared belief in our mission. We're passionate about our business, our people, and providing 360-degree support for success. The chance to operate at the forefront of our industry You can talk to anyone in the business as there are no barriers and everyone is accessible You will be collaborating with teams on a hybrid working arrangement We value team success where every individual can grow and prosper 30 days annual leave each year 4 wellbeing days per year to prioritise your mental health 1 company volunteering day per year Strong benefits package including; Private Healthcare, Pension, Income Protection (long-term absence), Life Insurance, Menopause Policy, and an enhanced Parental Leave policy About BCB GROUP BCB Group is a leading provider of regulated payment and trading services in crypto and fiat for the digital asset economy. We provide accounts, cryptocurrency and foreign exchange market liquidity for some of the world's largest, crypto-engaged businesses, including crypto exchanges, liquidity providers, market makers, investment firms, custodians, payment processors and wallet providers. Our end-to-end suite of products are accessible through our Client Console UI and API. We offer more than 40 fiat and cryptocurrencies, deep trading liquidity, 24/7 instant payments through our instant settlements network, BLINC, and secure crypto services. Our strong focus on compliance matches our technical and business expertise, and we are regulated by some of the world's most respected regulators. Authorised in the UK, France and Switzerland, we place the utmost importance on our regulatory-first institutional principles. Our leadership team boasts years of relevant, high-level experience at globally-renowned institutions. They combine finance, law, regulatory and technology skills in traditional and crypto financial services with a deep understanding of the new digital asset economy. Our mission is to create the trusted platform to pay, store, trade and earn fiat and digital assets, globally 24/7
Jul 04, 2025
Full time
Senior Technical Business Analyst - The role Join our Product team as a Senior Technical Business Analyst and help shape the future of global finance. We're on a mission to build the world's leading platform for both crypto and fiat payments and we're looking for a sharp, driven Senior Technical Business Analyst to play a key role in that journey. You'll be part of a fast-growing team, working at the intersection of payments, e-money, and crypto. If you're naturally curious, passionate about financial technology, and thrive in a fast-paced environment, this is the role for you. This is a high-impact position that calls for deep, hands-on knowledge of payment schemes and e-money wallets. You'll work closely with product managers, engineers, and clients to deliver real business value every day. There's a lot to discover, and as we grow, you'll have plenty of room to grow with us. Key Responsibilities Drive discussions with product manager and business subject matter experts to understand the process, the problem, and then negotiate solution scenarios Perform cost-benefit analyses on different technology solutions Inform business decisions through relevant data analysis Actively engage product manager and business SMEs to translate solution needs into actionable user stories Facilitate and support product backlog management Partner with product manager / business SMEs to define & refine acceptance criteria Partner with developers on reviewing user stories for understanding and scoring Draft both technical documentation and non-functional requirements that describe how systems should behave and establish their functionality constraints Write test cases for user stories Perform/coordinate user acceptance testing to ensure functionality meets business needs before each product release Secure approval & change management activities with product manager before release Analyse and model business processes to identify gaps and improve IT products and services What are we looking for? Essential A minimum of 7 years of business analysis or project management experience Extensive experience in the payments industry (Payment Scheme, PSP, etc.) Experience (or at least strong interest in) blockchain technologies Experience gathering and consolidating requirements from cross-functional groups Strong attention to detail and excellent problem-solving skills Excellent verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams Exceptional process and organisational skills with the ability to mobilise change Advanced knowledge of project/product management platforms (JIRA & Confluence strongly preferred) Advanced knowledge of common data-manipulation tools (SQL, Google Sheets) Advanced knowledge of data analytics platforms (Looker preferred) Experienced in both lean and agile methodologies (Scrum, Kanban) Desirable IIBA-CCBA certification preferred Basic proficiency in at least one of the most commonly used backend programming languages (Python, Node.JS, Java, PHP, GO, C#, C++) Familiar with version control tools and proper branching techniques (Gitlab preferred) Experience working with data warehouses (Google Cloud BigQuery), data governance, payments and treasury or capital markets systems So, what's in it for you? Our people are constantly striving to be the best through operational excellence. The professional development and learning opportunities create an agile, hardworking, conscientious, and knowledgeable team. The opportunities for personal growth are exponential. You grow as the business grows. The roles and responsibilities are broad and ever-changing, and the dynamism of BCB keeps you engaged and highly motivated. At BCB, we believe in empowering individuals to create a culture of personal growth, together, and driving empowerment from the bottom up, up-skilling every individual at every level. This means our team has a sense of commonality and belonging, driven by a shared belief in our mission. We're passionate about our business, our people, and providing 360-degree support for success. The chance to operate at the forefront of our industry You can talk to anyone in the business as there are no barriers and everyone is accessible You will be collaborating with teams on a hybrid working arrangement We value team success where every individual can grow and prosper 30 days annual leave each year 4 wellbeing days per year to prioritise your mental health 1 company volunteering day per year Strong benefits package including; Private Healthcare, Pension, Income Protection (long-term absence), Life Insurance, Menopause Policy, and an enhanced Parental Leave policy About BCB GROUP BCB Group is a leading provider of regulated payment and trading services in crypto and fiat for the digital asset economy. We provide accounts, cryptocurrency and foreign exchange market liquidity for some of the world's largest, crypto-engaged businesses, including crypto exchanges, liquidity providers, market makers, investment firms, custodians, payment processors and wallet providers. Our end-to-end suite of products are accessible through our Client Console UI and API. We offer more than 40 fiat and cryptocurrencies, deep trading liquidity, 24/7 instant payments through our instant settlements network, BLINC, and secure crypto services. Our strong focus on compliance matches our technical and business expertise, and we are regulated by some of the world's most respected regulators. Authorised in the UK, France and Switzerland, we place the utmost importance on our regulatory-first institutional principles. Our leadership team boasts years of relevant, high-level experience at globally-renowned institutions. They combine finance, law, regulatory and technology skills in traditional and crypto financial services with a deep understanding of the new digital asset economy. Our mission is to create the trusted platform to pay, store, trade and earn fiat and digital assets, globally 24/7
Staff Solutions Architecture Specialist (Go-to-Market Specialist)
HashiCorp, Inc.
Staff Solutions Architecture Specialist (Go-to-Market Specialist) Apply The Advanced Architecture team is a highly strategic group within HashiCorp focused on defining and executing the most technically complex and impactful go-to-market plays across the HashiCorp and IBM portfolios. Comprised of senior technical leaders and business development specialists, this team operates as an innovation hub that brings together technical architecture and commercial expertise. Through cross-functional collaboration and consultative engagement, we work backwards from our customers' hardest challenges to drive integrated solutions that unlock transformational value. Our initial focus is on enabling joint customer success through the integrations with IBM Hybrid Cloud, Security and AI solutions. Over time, this team will define and deliver scalable field plays and reference architectures that span the full HashiCorp portfolio and evolving IBM ecosystem, including RedHat hybrid cloud offerings. What you'll do (responsibilities) As an Advanced Architect (GTM Specialist), you will lead the technical go-to-market aspects of our strategic initiatives, working in tandem with Solution Architect Specialist to bring innovative solutions to market. You will operate at the intersection of technology and business, translating technical capabilities into value propositions, driving field enablement, and orchestrating go-to-market programs that accelerate customer adoption. In this role, you will: Drive Strategic GTM Motions: Define and lead comprehensive go-to-market strategies that commercialize technical solutions and showcase the business value of HashiCorp and IBM solutions working together. Develop Solution Frameworks: Create structured offerings with clear use cases, value propositions, ROI models, and competitive positioning that resonates with enterprise decision-makers. Bridge Business and Technology: Work closely with Advanced Solutions Architects to ensure technical solutions are positioned effectively and address tangible customer business challenges. Orchestrate Field Enablement: Develop sales plays, market messaging, and customer-facing assets that equip field teams to effectively position and sell integrated solutions at scale. Drive Adoption Programs: Design and execute targeted market initiatives, including lighthouse customer programs, vertical-specific campaigns, and partner activation strategies. Enable Commercial Partnerships: Develop joint business plans with IBM, RedHat, and other ecosystem partners to drive mutual success through integrated go-to-market motions. Influence Product Strategy: Gather market signals and customer insights to inform product roadmaps and development priorities, particularly for enterprise-scale implementations. Create Strategic Content: Develop business-focused assets including solution briefs, value calculators, customer case studies, and market positioning documents that accelerate adoption. Measure Business Impact: Establish metrics frameworks and success criteria to demonstrate the commercial value of integrated solutions and track GTM effectiveness. Drive Cross-functional Execution: Orchestrate collaboration across Product, Sales, Marketing, and Partner teams to execute integrated go-to-market initiatives that deliver measurable results. What you'll need (minimum qualifications) Experience: 7+ years in technical business development, product marketing, or solution management roles. 3+ years developing and executing go-to-market strategies for complex enterprise technology solutions. Experience with infrastructure automation, security, cloud platforms, or enterprise software markets. Technical Foundation: Strong technical background with hands-on experience in cloud infrastructure, security, or enterprise architecture. Ability to deeply understand complex technical solutions and translate them into compelling business value propositions. Familiarity with HashiCorp products and their application in enterprise transformation initiatives. GTM Leadership & Strategy: Demonstrated success defining and executing comprehensive go-to-market strategies that drive measurable business results. Experience leading market introduction of new solutions, from concept to commercial success. Proven ability to influence without authority and lead through business credibility. Commercial Acumen: Strong understanding of enterprise IT buying processes, business drivers, and value realization frameworks. Experience building compelling business cases and ROI models for infrastructure transformation initiatives. Ability to conduct market sizing, competitive analysis, and opportunity qualification. Cross-Functional Collaboration: Proven ability to collaborate across Product, Engineering, Sales, and Marketing to bring new solutions to market. Skilled in translating customer needs into commercial offerings and go-to-market strategies. Experience coordinating complex initiatives with multiple stakeholders and diverse perspectives. Communication & Enablement: Outstanding written and verbal communication skills. Track record of developing content for business and executive audiences-value propositions, solution briefs, commercial frameworks. Experience delivering compelling presentations that drive business decisions. Travel: Ability to travel occasionally What's nice to have (preferred qualifications) Experience with IBM Hybrid Cloud, Security, or AI solutions and understanding their commercial positioning in enterprise markets. Background working at the intersection of infrastructure automation, security, and AI/ML technologies. Prior experience with HashiCorp, IBM, or RedHat solutions with knowledge of the product portfolios and go-to-market approaches. Recognized business leadership in bringing innovative infrastructure or security solutions to market. MBA or equivalent business education demonstrating strategic thinking and commercial acumen. Experience developing joint solutions and go-to-market programs with major technology partners. Background in solutions engineering or technical pre-sales that provides firsthand understanding of customer technical challenges. Deep understanding of security and compliance requirements in regulated industries. "HashiCorp is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. HashiCorp will be the hiring entity. By proceeding with this application you understand that HashiCorp will share your personal information with other IBM subsidiaries involved in your recruitment process, wherever these are located. More information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here: link to IBM privacy statement ." Apply Life at HashiCorp HashiCorp, an IBM company is driven by our people and our principles which have been the foundation of everything we do since the company was founded in 2012. Join us on our journey as we work to support the world's most innovative companies as they transition to cloud and multi-cloud infrastructure through simple yet powerful workflows and automation. At HashiCorp, an IBM Company, we build the infrastructure that enables innovation. Our suite of multi-cloud infrastructure automation products are the underpinnings of the largest enterprises in the world, who rely on our solutions to provision, secure, connect, and run their critical applications to deliver crucial services, communications tools, and entertainment platforms to the world. We're building a once-in-a-generation infrastructure company with a unique approach rather than focusing on specific technologies, and we build products and solutions that support real-world workflows spanning the multiple cloud environments that nearly every organization worldwide is using today. HashiCorp is proud to be an Equal Employment Opportunity employer. We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws. We also consider qualified applicants with arrest and conviction records consistent with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Ordinance, and other applicable state or local laws. HashiCorp is committed to providing reasonable accommodations to qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please reach out to We comply with all laws and regulations set forth in the following posters: Note: some benefits may differ from one country to another.
Jul 04, 2025
Full time
Staff Solutions Architecture Specialist (Go-to-Market Specialist) Apply The Advanced Architecture team is a highly strategic group within HashiCorp focused on defining and executing the most technically complex and impactful go-to-market plays across the HashiCorp and IBM portfolios. Comprised of senior technical leaders and business development specialists, this team operates as an innovation hub that brings together technical architecture and commercial expertise. Through cross-functional collaboration and consultative engagement, we work backwards from our customers' hardest challenges to drive integrated solutions that unlock transformational value. Our initial focus is on enabling joint customer success through the integrations with IBM Hybrid Cloud, Security and AI solutions. Over time, this team will define and deliver scalable field plays and reference architectures that span the full HashiCorp portfolio and evolving IBM ecosystem, including RedHat hybrid cloud offerings. What you'll do (responsibilities) As an Advanced Architect (GTM Specialist), you will lead the technical go-to-market aspects of our strategic initiatives, working in tandem with Solution Architect Specialist to bring innovative solutions to market. You will operate at the intersection of technology and business, translating technical capabilities into value propositions, driving field enablement, and orchestrating go-to-market programs that accelerate customer adoption. In this role, you will: Drive Strategic GTM Motions: Define and lead comprehensive go-to-market strategies that commercialize technical solutions and showcase the business value of HashiCorp and IBM solutions working together. Develop Solution Frameworks: Create structured offerings with clear use cases, value propositions, ROI models, and competitive positioning that resonates with enterprise decision-makers. Bridge Business and Technology: Work closely with Advanced Solutions Architects to ensure technical solutions are positioned effectively and address tangible customer business challenges. Orchestrate Field Enablement: Develop sales plays, market messaging, and customer-facing assets that equip field teams to effectively position and sell integrated solutions at scale. Drive Adoption Programs: Design and execute targeted market initiatives, including lighthouse customer programs, vertical-specific campaigns, and partner activation strategies. Enable Commercial Partnerships: Develop joint business plans with IBM, RedHat, and other ecosystem partners to drive mutual success through integrated go-to-market motions. Influence Product Strategy: Gather market signals and customer insights to inform product roadmaps and development priorities, particularly for enterprise-scale implementations. Create Strategic Content: Develop business-focused assets including solution briefs, value calculators, customer case studies, and market positioning documents that accelerate adoption. Measure Business Impact: Establish metrics frameworks and success criteria to demonstrate the commercial value of integrated solutions and track GTM effectiveness. Drive Cross-functional Execution: Orchestrate collaboration across Product, Sales, Marketing, and Partner teams to execute integrated go-to-market initiatives that deliver measurable results. What you'll need (minimum qualifications) Experience: 7+ years in technical business development, product marketing, or solution management roles. 3+ years developing and executing go-to-market strategies for complex enterprise technology solutions. Experience with infrastructure automation, security, cloud platforms, or enterprise software markets. Technical Foundation: Strong technical background with hands-on experience in cloud infrastructure, security, or enterprise architecture. Ability to deeply understand complex technical solutions and translate them into compelling business value propositions. Familiarity with HashiCorp products and their application in enterprise transformation initiatives. GTM Leadership & Strategy: Demonstrated success defining and executing comprehensive go-to-market strategies that drive measurable business results. Experience leading market introduction of new solutions, from concept to commercial success. Proven ability to influence without authority and lead through business credibility. Commercial Acumen: Strong understanding of enterprise IT buying processes, business drivers, and value realization frameworks. Experience building compelling business cases and ROI models for infrastructure transformation initiatives. Ability to conduct market sizing, competitive analysis, and opportunity qualification. Cross-Functional Collaboration: Proven ability to collaborate across Product, Engineering, Sales, and Marketing to bring new solutions to market. Skilled in translating customer needs into commercial offerings and go-to-market strategies. Experience coordinating complex initiatives with multiple stakeholders and diverse perspectives. Communication & Enablement: Outstanding written and verbal communication skills. Track record of developing content for business and executive audiences-value propositions, solution briefs, commercial frameworks. Experience delivering compelling presentations that drive business decisions. Travel: Ability to travel occasionally What's nice to have (preferred qualifications) Experience with IBM Hybrid Cloud, Security, or AI solutions and understanding their commercial positioning in enterprise markets. Background working at the intersection of infrastructure automation, security, and AI/ML technologies. Prior experience with HashiCorp, IBM, or RedHat solutions with knowledge of the product portfolios and go-to-market approaches. Recognized business leadership in bringing innovative infrastructure or security solutions to market. MBA or equivalent business education demonstrating strategic thinking and commercial acumen. Experience developing joint solutions and go-to-market programs with major technology partners. Background in solutions engineering or technical pre-sales that provides firsthand understanding of customer technical challenges. Deep understanding of security and compliance requirements in regulated industries. "HashiCorp is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. HashiCorp will be the hiring entity. By proceeding with this application you understand that HashiCorp will share your personal information with other IBM subsidiaries involved in your recruitment process, wherever these are located. More information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here: link to IBM privacy statement ." Apply Life at HashiCorp HashiCorp, an IBM company is driven by our people and our principles which have been the foundation of everything we do since the company was founded in 2012. Join us on our journey as we work to support the world's most innovative companies as they transition to cloud and multi-cloud infrastructure through simple yet powerful workflows and automation. At HashiCorp, an IBM Company, we build the infrastructure that enables innovation. Our suite of multi-cloud infrastructure automation products are the underpinnings of the largest enterprises in the world, who rely on our solutions to provision, secure, connect, and run their critical applications to deliver crucial services, communications tools, and entertainment platforms to the world. We're building a once-in-a-generation infrastructure company with a unique approach rather than focusing on specific technologies, and we build products and solutions that support real-world workflows spanning the multiple cloud environments that nearly every organization worldwide is using today. HashiCorp is proud to be an Equal Employment Opportunity employer. We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws. We also consider qualified applicants with arrest and conviction records consistent with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Ordinance, and other applicable state or local laws. HashiCorp is committed to providing reasonable accommodations to qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please reach out to We comply with all laws and regulations set forth in the following posters: Note: some benefits may differ from one country to another.
Senior Customer Success Manager, UK Customer Success United Kingdom
Ometria Ltd
Senior Customer Success Manager Location: UK Hybrid We're seeking a Senior Customer Success Manager to join our award-winning team of strategic retail marketing experts who empower our clients to harness Ometria's Customer Data and Experience Platform to deliver amazing experiences for their customers. Who are we? Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey. Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more. Ometria is trusted by some of the fastest growing retail brands in the world such as Brooklinen, Davines, Steve Madden, and Sephora. We have a team of over 120 Ometrians based in North America and Europe. We have raised $75m from leading venture capital funds across the world such as Infravia Capital Partners, Octopus Ventures, Summit Action, Sonae IM and many others. The role You'll play a pivotal role in delivering value and success for your clients, reporting directly to the Manager of Customer Success managing a portfolio of our enterprise clients. Your primary focus will be on nurturing C-Suite relationships, ensuring maximum client satisfaction, and enabling revenue growth for some of the UK's most innovative retail businesses. Office Expectations : Mondays are mandatory in the office for the CS team and the office can be used on Wednesdays and Thursdays. Coming into the office is encouraged during onboarding especially for team members to learn from their peers. Onsite client meetings : We do encourage in person customer meetings so time 'in office' or on site with customers is expected and will change from week to week. What you'll be doing: Key Outcomes: Retain your customers, secure their renewal and hit retention targets Amplify Customer Loyalty : Champion customer retention, ensuring seamless renewals and surpassing retention targets. Master Sentiment Analysis : Identify and neutralise potential sentiment risks across diverse stakeholders, from end users to top decision-makers, fostering enduring relationships. Empower Customer Advocacy : Lead as a vocal customer advocate, steering cross-functional efforts to swiftly resolve challenges to build a pipeline of positive referrals for prospective customers to engage with. Strategic Communication : Proactively relay concise updates on pivotal customer wins and obstacles, detailing actionable measures for optimising retention. Own end to end commercial negotiations Mastery of Negotiations : Oversee end-to-end commercial negotiations, solidifying prosperous partnerships. Upsell Precision : Spot and secure upsells in alignment with our pricing model, achieving ambitious upsell ARR targets. Mid-term Upsell Drive : Execute well-timed mid-term upsells in line with pricing structures, hitting upsell ARR goals. Value-driven Expansion : Actively pursue and conclude revenue-expanding opportunities that mirror customer value, collaborating seamlessly with revenue teams and CS leadership. Maintain senior stakeholder champions in each of your accounts Champion Senior Stakeholders: Foster senior-level champions in each account, fortifying engagement and retention strategies. Persona-centric Alignment: Comprehend core personas across Marketing, Tech, and C-suite realms, aligning their aspirations with strategic platform and marketing endeavours. Elevate Brand Presence: Actively seek channels to heighten Ometria's visibility within client organisations. Deliver on promise : Solidify trusted partner status by unwaveringly fulfilling commitments and delivering on agreed-upon deliverables. Key Responsibilities: Deliver timely and accurate commercial forecasting - treat Salesforce and internal commercial forecasting tools as a proof point for the impact of Customer Success outcomes and retention driving initiatives. Deliver weekly updates to customer health and activity records that support commercial opportunity updates, articulating realistic outcomes that are dependable and of the moment. Set and deliver on customer expectations - Deliver each aspect of the customers assigned service level, owning the presentation and delivery of core value driving client engagement such as Business Reviews, Assessments and Strategic marketing plans Pre-empt customer escalations and challenges - identify risk factors ahead of time and handle objections and escalations with finesse. Guide more junior team members on navigating their client accounts effectively based on your experience. Drive Enterprise customer adoption and value with visibility and buy-in from senior decision makers - Become an expert in both the Ometria platform and ecommerce marketing strategies. Engage key stakeholders to align on value delivered and identify what actions are required to mitigate any potential relationship risk. Be a retail expert and deliver strategic guidance - deliver expected customer touchpoints based on their Service level and act as a strategic guide leveraging retail intelligence reports and trends data to make credible recommendations to your About you: 5 years of Customer Success experience in an enterprise software organisation working with large, complex clients preferably in the Retail space. Exceptional Communicator - you love to deliver value to your clients by confidently presenting successes and opportunities aligned with their service level. You enjoy partnering with multiple internal teams and confidently and authoritatively communicate with a diverse range of both internal and external stakeholders, including C-Suite executives. Relationship builder - you're a natural relationship builder, adapting your communication style easily with C-suite executives, tech leads, marketing heads and end users as required. Business and commercial acumen - you identify trends in business performance to secure commercial opportunities and mitigate risk with action plans on how to solve these. Customer Service Excellence - you have a proven track record of delivering first-class customer service, consistently exceeding client expectations. Data Literacy and Storytelling - you are comfortable working with, manipulating, and interpreting data sets, utilising a combination of reporting tools. You can turn data into insight and build compelling narratives through your ability to analyse key trends and KPIs. Technical understanding and communication proficiency - you understand how to adapt your communication to each stakeholder leveraging a solid understanding of the technical aspects of how Ometria partners with our customers (eg. APIs, Javascript code, Data feeds) Meticulous prioritisation and self management - you are a self starter and thrive in fast-paced environments and effectively manage multiple tasks under pressure. You enjoy finding ways to work smarter and collaboratively contribute your ideas with your peers and managers. 30 days holiday + 1 day on your birthday (plus bank holidays) Health Insurance (Bupa) Mental Health Support (Spill, Calm) Cycle to work scheme Enhanced Financial Benefits (Salary Sacrifice Pension, DIS, Income Protection) Professional Development Fund
Jul 04, 2025
Full time
Senior Customer Success Manager Location: UK Hybrid We're seeking a Senior Customer Success Manager to join our award-winning team of strategic retail marketing experts who empower our clients to harness Ometria's Customer Data and Experience Platform to deliver amazing experiences for their customers. Who are we? Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey. Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more. Ometria is trusted by some of the fastest growing retail brands in the world such as Brooklinen, Davines, Steve Madden, and Sephora. We have a team of over 120 Ometrians based in North America and Europe. We have raised $75m from leading venture capital funds across the world such as Infravia Capital Partners, Octopus Ventures, Summit Action, Sonae IM and many others. The role You'll play a pivotal role in delivering value and success for your clients, reporting directly to the Manager of Customer Success managing a portfolio of our enterprise clients. Your primary focus will be on nurturing C-Suite relationships, ensuring maximum client satisfaction, and enabling revenue growth for some of the UK's most innovative retail businesses. Office Expectations : Mondays are mandatory in the office for the CS team and the office can be used on Wednesdays and Thursdays. Coming into the office is encouraged during onboarding especially for team members to learn from their peers. Onsite client meetings : We do encourage in person customer meetings so time 'in office' or on site with customers is expected and will change from week to week. What you'll be doing: Key Outcomes: Retain your customers, secure their renewal and hit retention targets Amplify Customer Loyalty : Champion customer retention, ensuring seamless renewals and surpassing retention targets. Master Sentiment Analysis : Identify and neutralise potential sentiment risks across diverse stakeholders, from end users to top decision-makers, fostering enduring relationships. Empower Customer Advocacy : Lead as a vocal customer advocate, steering cross-functional efforts to swiftly resolve challenges to build a pipeline of positive referrals for prospective customers to engage with. Strategic Communication : Proactively relay concise updates on pivotal customer wins and obstacles, detailing actionable measures for optimising retention. Own end to end commercial negotiations Mastery of Negotiations : Oversee end-to-end commercial negotiations, solidifying prosperous partnerships. Upsell Precision : Spot and secure upsells in alignment with our pricing model, achieving ambitious upsell ARR targets. Mid-term Upsell Drive : Execute well-timed mid-term upsells in line with pricing structures, hitting upsell ARR goals. Value-driven Expansion : Actively pursue and conclude revenue-expanding opportunities that mirror customer value, collaborating seamlessly with revenue teams and CS leadership. Maintain senior stakeholder champions in each of your accounts Champion Senior Stakeholders: Foster senior-level champions in each account, fortifying engagement and retention strategies. Persona-centric Alignment: Comprehend core personas across Marketing, Tech, and C-suite realms, aligning their aspirations with strategic platform and marketing endeavours. Elevate Brand Presence: Actively seek channels to heighten Ometria's visibility within client organisations. Deliver on promise : Solidify trusted partner status by unwaveringly fulfilling commitments and delivering on agreed-upon deliverables. Key Responsibilities: Deliver timely and accurate commercial forecasting - treat Salesforce and internal commercial forecasting tools as a proof point for the impact of Customer Success outcomes and retention driving initiatives. Deliver weekly updates to customer health and activity records that support commercial opportunity updates, articulating realistic outcomes that are dependable and of the moment. Set and deliver on customer expectations - Deliver each aspect of the customers assigned service level, owning the presentation and delivery of core value driving client engagement such as Business Reviews, Assessments and Strategic marketing plans Pre-empt customer escalations and challenges - identify risk factors ahead of time and handle objections and escalations with finesse. Guide more junior team members on navigating their client accounts effectively based on your experience. Drive Enterprise customer adoption and value with visibility and buy-in from senior decision makers - Become an expert in both the Ometria platform and ecommerce marketing strategies. Engage key stakeholders to align on value delivered and identify what actions are required to mitigate any potential relationship risk. Be a retail expert and deliver strategic guidance - deliver expected customer touchpoints based on their Service level and act as a strategic guide leveraging retail intelligence reports and trends data to make credible recommendations to your About you: 5 years of Customer Success experience in an enterprise software organisation working with large, complex clients preferably in the Retail space. Exceptional Communicator - you love to deliver value to your clients by confidently presenting successes and opportunities aligned with their service level. You enjoy partnering with multiple internal teams and confidently and authoritatively communicate with a diverse range of both internal and external stakeholders, including C-Suite executives. Relationship builder - you're a natural relationship builder, adapting your communication style easily with C-suite executives, tech leads, marketing heads and end users as required. Business and commercial acumen - you identify trends in business performance to secure commercial opportunities and mitigate risk with action plans on how to solve these. Customer Service Excellence - you have a proven track record of delivering first-class customer service, consistently exceeding client expectations. Data Literacy and Storytelling - you are comfortable working with, manipulating, and interpreting data sets, utilising a combination of reporting tools. You can turn data into insight and build compelling narratives through your ability to analyse key trends and KPIs. Technical understanding and communication proficiency - you understand how to adapt your communication to each stakeholder leveraging a solid understanding of the technical aspects of how Ometria partners with our customers (eg. APIs, Javascript code, Data feeds) Meticulous prioritisation and self management - you are a self starter and thrive in fast-paced environments and effectively manage multiple tasks under pressure. You enjoy finding ways to work smarter and collaboratively contribute your ideas with your peers and managers. 30 days holiday + 1 day on your birthday (plus bank holidays) Health Insurance (Bupa) Mental Health Support (Spill, Calm) Cycle to work scheme Enhanced Financial Benefits (Salary Sacrifice Pension, DIS, Income Protection) Professional Development Fund
Kings College Hospital
Operational Planning Analyst
Kings College Hospital
This post is only open to internal applicants. Operational Planning Analyst NHS AfC: Band 7 Main area Analytics Grade NHS AfC: Band 7 Contract Permanent Hours Full time - 37.5 hours per week Job ref 213-CORP- Employer King's College Hospital NHS Foundation Trust Employer type NHS Site King's College Hospital NHS Foundation Trust Town London Salary £54,320 - £60,981 per annum, including Inner London HCAS rate Salary period Yearly Closing 08/07/:59 King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1.8 billion, 1.5 million patient contacts a year and more than 15,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King's College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in the London Borough of Bromley. We encourage all our staff to have a healthy work/life balance. In doing so, you can apply for flexible working from the beginning of your employment. We offer a range of options which are designed to suit different circumstances and priorities in line with service requirements. The King's Operational Planning Team sits within the Trust's Business Intelligence Unit (BIU) and has responsibility for activity planning, performance forecasting and demand and capacity modelling. The team provides the forward-looking part of the Trust's data function and works closely with clinical teams and other corporate functions within King's, as well as local and national commissioners to deliver this. We are currently looking for a talented analyst to join the team to support the ongoing delivery of our existing portfolio and develop new modelling and analytical tools to help King's respond effectively to emerging challenges and the evolving NHS operational landscape. We are looking for an analyst with strong excel and SQL skills and experience of using Power BI. Experience working in an analytical role and an understanding of how to process data, identify patterns in the data and use relevant contextual data to explain these patterns are the key skills required for the role. The team is looking to expand its use of more advanced statistical methods within the next iteration of planning, forecasting and modelling tools, so experience with open-source software such as R and Python will be of value. King's BIU provides a flexible working environment with a mix of home and office-based working, with offices in Orpington and King's Denmark Hill site. This post will be primarily based at Denmark Hill. Main duties of the job The team has three primary responsibilities: 1)Developing the Trust's annual activity plan 2)Leading on demand vs capacity modelling across the Trust 3) Leading on all forms of performance forecasting across the Trust The post holder will be expected to contribute to all three of the above departmental responsibilities. The post-holder's primary role will be to use their analytical and SQL skills to provide detailed analytical support to the Operational Planning Managers in the development and maintenance of: The Trust's annual activity planning model and the associated outputs. This is site / specialty / patient type / HRG level weekly activity forecasting model for the whole of King's College Hospital. The Trust's demand vs capacity models. These are dynamic capacity planning tools which enable key decision makers to understand capacity requirements for different site / specialty combinations. The Trust's performance forecasting and benchmarking tools. The team receives regular requests for quick-turnaround pieces of ad-hoc modelling in relation to demand vs capacity modelling and performance forecasting, which the post-holder will be expected to support. The ideal post-holder would have detailed knowledge of demand, capacity and performance modelling in the NHS. They will use this knowledge to support the development of sophisticated data models that demonstrate the short- and long-term Trust capacity and performance requirements. Working for our organisation King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1.8 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level. We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people. King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible. Detailed job description and main responsibilities Analytical & Judgemental Skills Expert analytical and SQL skills Analyse, investigate and resolve complex issues and problems which arise during the development of the Trust's annual activity plan. Identify any unusual data trends in the model which may be used to highlight errors in analysis / reporting. Ensure that there are insightful outputs from the analysis which can be presented to operational leads in a structured and meaningful way Support Operational Planning Managers with input analysis required for the Trust's suite of performance forecasting tools. For example, this may involve conducting trend analysis on referrals to understand likely trajectories for non-admitted RTT pathway additions. Support the Operational Planning Managers with input analytics required for internal / external performance benchmarking Contribute to the development of a growing and imaginative portfolio of business intelligence and service development tools. Planning & Organisational Skills Required to work on a range of different analytical / modelling areas, including: activity planning, performance forecasting and demand vs capacity modelling. Accordingly, the post-holder will be adept at planning their time and resources and will need to formulate and adjust their plans to meet business need. Mental Effort The role is very mentally challenging. The post-holder will be expected to concentrate for long periods when analysing data and developing models. Developing accurate outputs is critical to this role and the post-holder will need to check and verify their analysis thoroughly. The post-holder should expect a rapidly changing work plan and expect to be responsive to answer regular queries from colleagues. Communication & Relationship Skills Work closely with operational colleagues to develop a detailed understanding of the expected activity impact of upcoming service changes and then use complex analytics to translate this operational understanding into an activity plan. Provide and receive highly complex information. Present complex analytical outputs colleagues within and beyond the operational planning team / business intelligence unit. With the support of the Operational Planning Managers, interpret the outputs from demand vs capacity models and communicate planning model outputs which can be complex and multi-stranded. This will involve providing clear direction to operational colleagues on what outputs mean in terms of operational reality. Support with regular exec level / Care Group management requests for bespoke pieces of demand vs capacity analysis. For example, this may be a request from a Care Group lead to understand if there is sufficient bed capacity available to support a new service or a request to understand the capacity requirements of a new unit. Signpost operational colleagues to existing sources of business intelligence and provide feedback to the Business Intelligence Unit on any potential improvements to dashboards / reporting suite. Person specification Education and Qualifications Masters/MBA or equivalent experience Knowledge and Experience Exceptionally high level of numeracy and numerical reasoning Ability to receive complex information and use advanced analytical skills and modelling ability to develop insightful conclusions Able to take responsibility for setting the direction of pieces of work without having over-reliance on task-setting by managers A strategic thinker with highly developed communication skills In depth specialist knowledge of data and using data to develop analysis used to support critical decisions in healthcare or another sector Significant relevant experience within an informatics or performance / planning setting Skills and Competencies A proven ability to obtain and consistently achieve results and targets . click apply for full job details
Jul 04, 2025
Full time
This post is only open to internal applicants. Operational Planning Analyst NHS AfC: Band 7 Main area Analytics Grade NHS AfC: Band 7 Contract Permanent Hours Full time - 37.5 hours per week Job ref 213-CORP- Employer King's College Hospital NHS Foundation Trust Employer type NHS Site King's College Hospital NHS Foundation Trust Town London Salary £54,320 - £60,981 per annum, including Inner London HCAS rate Salary period Yearly Closing 08/07/:59 King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1.8 billion, 1.5 million patient contacts a year and more than 15,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King's College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in the London Borough of Bromley. We encourage all our staff to have a healthy work/life balance. In doing so, you can apply for flexible working from the beginning of your employment. We offer a range of options which are designed to suit different circumstances and priorities in line with service requirements. The King's Operational Planning Team sits within the Trust's Business Intelligence Unit (BIU) and has responsibility for activity planning, performance forecasting and demand and capacity modelling. The team provides the forward-looking part of the Trust's data function and works closely with clinical teams and other corporate functions within King's, as well as local and national commissioners to deliver this. We are currently looking for a talented analyst to join the team to support the ongoing delivery of our existing portfolio and develop new modelling and analytical tools to help King's respond effectively to emerging challenges and the evolving NHS operational landscape. We are looking for an analyst with strong excel and SQL skills and experience of using Power BI. Experience working in an analytical role and an understanding of how to process data, identify patterns in the data and use relevant contextual data to explain these patterns are the key skills required for the role. The team is looking to expand its use of more advanced statistical methods within the next iteration of planning, forecasting and modelling tools, so experience with open-source software such as R and Python will be of value. King's BIU provides a flexible working environment with a mix of home and office-based working, with offices in Orpington and King's Denmark Hill site. This post will be primarily based at Denmark Hill. Main duties of the job The team has three primary responsibilities: 1)Developing the Trust's annual activity plan 2)Leading on demand vs capacity modelling across the Trust 3) Leading on all forms of performance forecasting across the Trust The post holder will be expected to contribute to all three of the above departmental responsibilities. The post-holder's primary role will be to use their analytical and SQL skills to provide detailed analytical support to the Operational Planning Managers in the development and maintenance of: The Trust's annual activity planning model and the associated outputs. This is site / specialty / patient type / HRG level weekly activity forecasting model for the whole of King's College Hospital. The Trust's demand vs capacity models. These are dynamic capacity planning tools which enable key decision makers to understand capacity requirements for different site / specialty combinations. The Trust's performance forecasting and benchmarking tools. The team receives regular requests for quick-turnaround pieces of ad-hoc modelling in relation to demand vs capacity modelling and performance forecasting, which the post-holder will be expected to support. The ideal post-holder would have detailed knowledge of demand, capacity and performance modelling in the NHS. They will use this knowledge to support the development of sophisticated data models that demonstrate the short- and long-term Trust capacity and performance requirements. Working for our organisation King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1.8 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level. We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people. King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible. Detailed job description and main responsibilities Analytical & Judgemental Skills Expert analytical and SQL skills Analyse, investigate and resolve complex issues and problems which arise during the development of the Trust's annual activity plan. Identify any unusual data trends in the model which may be used to highlight errors in analysis / reporting. Ensure that there are insightful outputs from the analysis which can be presented to operational leads in a structured and meaningful way Support Operational Planning Managers with input analysis required for the Trust's suite of performance forecasting tools. For example, this may involve conducting trend analysis on referrals to understand likely trajectories for non-admitted RTT pathway additions. Support the Operational Planning Managers with input analytics required for internal / external performance benchmarking Contribute to the development of a growing and imaginative portfolio of business intelligence and service development tools. Planning & Organisational Skills Required to work on a range of different analytical / modelling areas, including: activity planning, performance forecasting and demand vs capacity modelling. Accordingly, the post-holder will be adept at planning their time and resources and will need to formulate and adjust their plans to meet business need. Mental Effort The role is very mentally challenging. The post-holder will be expected to concentrate for long periods when analysing data and developing models. Developing accurate outputs is critical to this role and the post-holder will need to check and verify their analysis thoroughly. The post-holder should expect a rapidly changing work plan and expect to be responsive to answer regular queries from colleagues. Communication & Relationship Skills Work closely with operational colleagues to develop a detailed understanding of the expected activity impact of upcoming service changes and then use complex analytics to translate this operational understanding into an activity plan. Provide and receive highly complex information. Present complex analytical outputs colleagues within and beyond the operational planning team / business intelligence unit. With the support of the Operational Planning Managers, interpret the outputs from demand vs capacity models and communicate planning model outputs which can be complex and multi-stranded. This will involve providing clear direction to operational colleagues on what outputs mean in terms of operational reality. Support with regular exec level / Care Group management requests for bespoke pieces of demand vs capacity analysis. For example, this may be a request from a Care Group lead to understand if there is sufficient bed capacity available to support a new service or a request to understand the capacity requirements of a new unit. Signpost operational colleagues to existing sources of business intelligence and provide feedback to the Business Intelligence Unit on any potential improvements to dashboards / reporting suite. Person specification Education and Qualifications Masters/MBA or equivalent experience Knowledge and Experience Exceptionally high level of numeracy and numerical reasoning Ability to receive complex information and use advanced analytical skills and modelling ability to develop insightful conclusions Able to take responsibility for setting the direction of pieces of work without having over-reliance on task-setting by managers A strategic thinker with highly developed communication skills In depth specialist knowledge of data and using data to develop analysis used to support critical decisions in healthcare or another sector Significant relevant experience within an informatics or performance / planning setting Skills and Competencies A proven ability to obtain and consistently achieve results and targets . click apply for full job details

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