Senior Manager/ Associate Director/ Director - Funds Organic Growth (London/ Channel Islands) Welcome to HIGHVERN. We are an award-winning provider of private wealth, fund and corporate administration services. Position Key Accountabilities: Develop and implement strategic initiatives to win new mandates and expand our client base. Identify opportunities to cross-sell services to existing clients, enhancing client relationships and maximizing revenue potential. Identify and build meaningful relationships with intermediaries and participate in industry events, networks, and conferences. Maintain an in-depth understanding of Highvern's products, services, systems, and capabilities. Assist with and manage the entire sales process, from prospecting and client meetings to proposal negotiations and contract signing, ensuring a seamless handover to the client service team. Identify and implement business development initiatives to penetrate new customer segments and markets. Build and maintain strong, long-lasting client relationships through exceptional service and understanding of client needs. Stay abreast of industry trends, regulations, best practices, market conditions, and competitor activities to identify new opportunities and inform sales strategies and tactics. Work closely with internal teams, including marketing and client services, to ensure a cohesive approach to sales and client management and to provide tailored solutions for customers. Conduct thorough market research to identify and target potential clients, developing strategies to attract and secure new business opportunities. Requirements Depending on the seniority of the role,7-10 years' relevant industry experience and must have demonstrable experience of working in a funds environment at senior manager level and above. Proven ability to build strong client and intermediary relationships that result in clients and intermediaries following the candidate to new roles or firms. Ideally, possess a comprehensive understanding of fund structuring and regulatory frameworks, in particular relating to private capital strategies (PE, VC, Debt, RE etc), with the ability to comprehensively discuss the advantages and disadvantages of various jurisdictions with clients. Demonstrated ability to successfully win new clients and mandates, with a track record of achieving or exceeding sales targets. Demonstrates innovative thinking and a proactive approach to idea generation and business development. Extensive network and strong relationships within the funds industry, including with key intermediaries and stakeholders. Experience working with fund structures in more than one of the following jurisdictions: Jersey, Guernsey, Ireland and/or Luxembourg is advantageous. Experience from fund manager organisations, investor relations management, M&A, consulting or auditing is an advantage. Experienced in marketing and selling professional services incl. running sales processes, negotiations and closing deals towards CFO, CEO and board levels. Collaborative team player with excellent verbal, presentational, and written communication skills. Experience from fund manager organisations, investor relations management, M&A, fund consulting or auditing is an advantage. Professionally qualified as a chartered accountant (or equivalent) and/or holding a relevant business-oriented or economics degree/masters. Other information We are ideally seeking a candidate that is either: a client-facing funds professional looking for the challenge of building a book of new clients with the potential to transition back to client servicing; or a former client-facing professional now in a sales role within fund administration.
Jul 03, 2025
Full time
Senior Manager/ Associate Director/ Director - Funds Organic Growth (London/ Channel Islands) Welcome to HIGHVERN. We are an award-winning provider of private wealth, fund and corporate administration services. Position Key Accountabilities: Develop and implement strategic initiatives to win new mandates and expand our client base. Identify opportunities to cross-sell services to existing clients, enhancing client relationships and maximizing revenue potential. Identify and build meaningful relationships with intermediaries and participate in industry events, networks, and conferences. Maintain an in-depth understanding of Highvern's products, services, systems, and capabilities. Assist with and manage the entire sales process, from prospecting and client meetings to proposal negotiations and contract signing, ensuring a seamless handover to the client service team. Identify and implement business development initiatives to penetrate new customer segments and markets. Build and maintain strong, long-lasting client relationships through exceptional service and understanding of client needs. Stay abreast of industry trends, regulations, best practices, market conditions, and competitor activities to identify new opportunities and inform sales strategies and tactics. Work closely with internal teams, including marketing and client services, to ensure a cohesive approach to sales and client management and to provide tailored solutions for customers. Conduct thorough market research to identify and target potential clients, developing strategies to attract and secure new business opportunities. Requirements Depending on the seniority of the role,7-10 years' relevant industry experience and must have demonstrable experience of working in a funds environment at senior manager level and above. Proven ability to build strong client and intermediary relationships that result in clients and intermediaries following the candidate to new roles or firms. Ideally, possess a comprehensive understanding of fund structuring and regulatory frameworks, in particular relating to private capital strategies (PE, VC, Debt, RE etc), with the ability to comprehensively discuss the advantages and disadvantages of various jurisdictions with clients. Demonstrated ability to successfully win new clients and mandates, with a track record of achieving or exceeding sales targets. Demonstrates innovative thinking and a proactive approach to idea generation and business development. Extensive network and strong relationships within the funds industry, including with key intermediaries and stakeholders. Experience working with fund structures in more than one of the following jurisdictions: Jersey, Guernsey, Ireland and/or Luxembourg is advantageous. Experience from fund manager organisations, investor relations management, M&A, consulting or auditing is an advantage. Experienced in marketing and selling professional services incl. running sales processes, negotiations and closing deals towards CFO, CEO and board levels. Collaborative team player with excellent verbal, presentational, and written communication skills. Experience from fund manager organisations, investor relations management, M&A, fund consulting or auditing is an advantage. Professionally qualified as a chartered accountant (or equivalent) and/or holding a relevant business-oriented or economics degree/masters. Other information We are ideally seeking a candidate that is either: a client-facing funds professional looking for the challenge of building a book of new clients with the potential to transition back to client servicing; or a former client-facing professional now in a sales role within fund administration.
As a Business Development Manager at Payfuture, you'll be at the forefront of our fast-paced, dynamic environment, driving growth in high-risk sectors like FX and iGaming. We're not your typical corporate structure, so we need someone with an entrepreneurial mindset who thrives in a scale-up environment. You'll be the face of Payfuture, working alongside a lean, agile Sales team as the first point of contact for potential merchants and partners eager to work with us. Your role will focus on identifying and securing new business opportunities, particularly in high-risk markets while fostering strong, lasting relationships with prospects. You'll also play a key role in managing and growing existing accounts, spotting new revenue streams, and ensuring clients receive the tailored, innovative solutions they need to thrive. Success in this role requires a proactive approach, quick adaptability, and a deep understanding of the payments landscape. Your hustle and ability to execute will directly impact our growth, driving Payfuture's expansion in these challenging but rewarding markets. Manage relationships with key enterprise clients, focusing on closing deals with strategically important merchants in high-risk sectors such as FX and iGaming. Drive client acquisition, revenue growth, and retention in a fast-paced, dynamic scale-up environment. Build strong relationships with new merchants, positioning Payfuture as a trusted partner and thought leader in the payments industry. Identify cross- and up-selling opportunities to deliver additional value to clients and generate increased revenue for Payfuture. Take full ownership of the sales cycle, from initial contact through to negotiating commercial and contractual terms, before handing over to the Account Management team. Support the Head of Sales in closing major deals and forming partnerships with payment gateways, e-commerce platforms, and others, while leading the development of new strategic partnerships. Analyse data trends and client performance to develop strategic sales plans, deliver impactful sales pitches, and secure new business opportunities. Set evaluation criteria and KPIs for team members and portfolio growth, while driving business development process improvements in collaboration with the Sales Leadership team. Attend meetings with prospective clients and partners, represent Payfuture at trade events, and proactively seek out new business prospects to promote Payfuture's suite of products and services. You will be a good fit if you: Are aligned with our values of Belief, Positivity, Accountability & Ownership, Speed and Execution Are Tenacious & an out-of-the-box thinker with the desire to overcome obstacles. Hold a BA/BS degree in Business Administration, sales, or relevant fields with 2-5 years of work experience gained in the payments, Fintech, e-commerce, or Banking industries. You are knowledgeable of payment processes and have worked with payment processor companies Have a proven track record of prospecting for new clients, building a pipeline, and moving opportunities through the cycle. You have successfully developed partners and grown sales through business development activities Own a growing professional network in the Payments space. You have gained experience in selling products to CxOs by relying heavily on need discovery and solving Have strong verbal and written communication skills. You possess a demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation, including executive and C-Suite
Jul 03, 2025
Full time
As a Business Development Manager at Payfuture, you'll be at the forefront of our fast-paced, dynamic environment, driving growth in high-risk sectors like FX and iGaming. We're not your typical corporate structure, so we need someone with an entrepreneurial mindset who thrives in a scale-up environment. You'll be the face of Payfuture, working alongside a lean, agile Sales team as the first point of contact for potential merchants and partners eager to work with us. Your role will focus on identifying and securing new business opportunities, particularly in high-risk markets while fostering strong, lasting relationships with prospects. You'll also play a key role in managing and growing existing accounts, spotting new revenue streams, and ensuring clients receive the tailored, innovative solutions they need to thrive. Success in this role requires a proactive approach, quick adaptability, and a deep understanding of the payments landscape. Your hustle and ability to execute will directly impact our growth, driving Payfuture's expansion in these challenging but rewarding markets. Manage relationships with key enterprise clients, focusing on closing deals with strategically important merchants in high-risk sectors such as FX and iGaming. Drive client acquisition, revenue growth, and retention in a fast-paced, dynamic scale-up environment. Build strong relationships with new merchants, positioning Payfuture as a trusted partner and thought leader in the payments industry. Identify cross- and up-selling opportunities to deliver additional value to clients and generate increased revenue for Payfuture. Take full ownership of the sales cycle, from initial contact through to negotiating commercial and contractual terms, before handing over to the Account Management team. Support the Head of Sales in closing major deals and forming partnerships with payment gateways, e-commerce platforms, and others, while leading the development of new strategic partnerships. Analyse data trends and client performance to develop strategic sales plans, deliver impactful sales pitches, and secure new business opportunities. Set evaluation criteria and KPIs for team members and portfolio growth, while driving business development process improvements in collaboration with the Sales Leadership team. Attend meetings with prospective clients and partners, represent Payfuture at trade events, and proactively seek out new business prospects to promote Payfuture's suite of products and services. You will be a good fit if you: Are aligned with our values of Belief, Positivity, Accountability & Ownership, Speed and Execution Are Tenacious & an out-of-the-box thinker with the desire to overcome obstacles. Hold a BA/BS degree in Business Administration, sales, or relevant fields with 2-5 years of work experience gained in the payments, Fintech, e-commerce, or Banking industries. You are knowledgeable of payment processes and have worked with payment processor companies Have a proven track record of prospecting for new clients, building a pipeline, and moving opportunities through the cycle. You have successfully developed partners and grown sales through business development activities Own a growing professional network in the Payments space. You have gained experience in selling products to CxOs by relying heavily on need discovery and solving Have strong verbal and written communication skills. You possess a demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation, including executive and C-Suite
Select how often (in days) to receive an alert: Business Development Director - Aero Mobility Services Country/Region: GB Connect with Eutelsat OneWeb Be part of a new era in communications, transforming connectivity with Eutelsat OneWeb, part of Eutelsat Group - the world's first GEO-LEO integrated global satellite operator. As a global leader in satellite communications, we provide infinite connectivity, broadcasting television channels and packages, transmitting news reports, provide wholesale broadband Internet access services. With Eutelsat OneWeb You'll Get To: Pioneer the future of Space Technology Bring connectivity to remote frontiers Collaborate with customer-centric experts Embrace cultural diversity in our global team Where your skills ignite opportunities & you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat OneWeb, we're united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space. Why join Eutelsat OneWeb? • Innovative environment: Be part of a forward-thinking company at the forefront of satellite communications technology with a strategic multi-orbit operator. • Professional Growth: Opportunities for continuous learning, development and career development • Impactful work: Contribute to transformative projects that make a difference in global communications • Collaborative culture: Work with a diverse and talented team in a supportive and inclusive environment • Competitive Compensation: Attractive salary and benefits package, including performance-based incentives If you are a results driven sales professional with a passion for managed services and satellite communications, we invite you to apply and join our team at Eutelsat OneWeb. Job Overview: We are seeking an experienced and dynamic Business Development manager specializing in Commercial Aviation, to join our team. The ideal candidate will be a key member of our market development team focusing on the Aero (mobility) Satellite Connectivity market for Eutelsat OneWeb's Connectivity business, globally. They will need to possess deep knowledge in satellite services with a proven track record within the satellite industry. In this role, there will be the opportunity to manage and cultivate strong relationships with important and well-established partners and customers. The candidate will be responsible for developing and executing strategies to maximize revenue, strengthen partner/client relationships, and drive the attainment of critical business objectives. The position will be reporting to the Head of Commercial Aviation. What you'll do: Sales Strategy Development: Assist the Commercial Aviation Department in strategic planning, and execution of key initiatives to ensure alignment with overall business objectives. Partner/Customer Relationship Management: Cultivate and maintain strong relationships with the key distribution partner serving as the primary point of contact for their needs and inquiries, providing tailored solutions and delivering exceptional service. Business Development: Drive growth initiatives by identifying new business opportunities, including partnerships, alliances and new market segments to expand our market presence in Europe. Customer/Partner Feedback: Gather and relay partner/customer feedback to internal teams to drive continuous improvement in aero products and services. Sales Target Achievement: Develop and implement strategies to achieve revenue targets, including upselling and cross-selling additional products and services to existing clients in total collaboration with the product development team. Meet and exceed key performance indicators (KPIs) by leveraging a consultative approach. Collaboration: Collaborate closely with internal teams, including sales, marketing, and technical support, to ensure seamless execution of new partner/client initiatives and projects. Market Analysis: Keep up to date on current market conditions to stay informed about industry trends, market developments, and competitor activities to identify opportunities and threats, informing strategic decision-making and business planning. Reporting and Analysis: Monitor account performance data and prepare regular reports providing insights and recommendations for improvement. Maintain accurate sales forecasts, pipeline management and reporting using CRM tools and other sales management systems. Compliance: Ensure compliance with company policies, industry regulations, and contractual obligations in all client interactions and business activities. What you'll need: Bachelor's degree in business management, administration, marketing, communications, telecommunications, engineering or a related field. Proven track record of success in aero deliveries, project management, business development, or sales within the satellite industry, with a minimum of 5 to 7 years of experience. Ability to work collaboratively in a team environment and across departments. Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and trust with clients at all levels. Strategic thinker with a customer-centric mindset, capable of identifying opportunities and developing solutions to meet client needs. An analytical mindset with the ability to interpret data, generate insights, and make data-driven decisions to drive business growth. Results-oriented with a demonstrated ability to achieve and exceed revenue targets and KPIs. Proficiency in CRM software, Microsoft Office Suite, and other relevant business tools and applications. Strong understanding of satellite communications technologies, services, and industry trends. Ability to travel as needed for client meetings, conferences, and industry events. Proactive approach in resolving problems and issues. Where you'll be: White City, London, UK The Eutelsat Group treats the protection of personal data submitted to it seriously. By submitting this application, you agree to the collection and retention of your personal data by the Eutelsat group and acknowledge notice of, and understand the terms of Eutelsat's Privacy Policy (as amended from time to time). This role is a Eutelsat Group job opening; all of our open roles are posted on the current OneWeb and Eutelsat websites. Please note that when you are applying, your application may be seen by both teams.
Jul 03, 2025
Full time
Select how often (in days) to receive an alert: Business Development Director - Aero Mobility Services Country/Region: GB Connect with Eutelsat OneWeb Be part of a new era in communications, transforming connectivity with Eutelsat OneWeb, part of Eutelsat Group - the world's first GEO-LEO integrated global satellite operator. As a global leader in satellite communications, we provide infinite connectivity, broadcasting television channels and packages, transmitting news reports, provide wholesale broadband Internet access services. With Eutelsat OneWeb You'll Get To: Pioneer the future of Space Technology Bring connectivity to remote frontiers Collaborate with customer-centric experts Embrace cultural diversity in our global team Where your skills ignite opportunities & you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat OneWeb, we're united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space. Why join Eutelsat OneWeb? • Innovative environment: Be part of a forward-thinking company at the forefront of satellite communications technology with a strategic multi-orbit operator. • Professional Growth: Opportunities for continuous learning, development and career development • Impactful work: Contribute to transformative projects that make a difference in global communications • Collaborative culture: Work with a diverse and talented team in a supportive and inclusive environment • Competitive Compensation: Attractive salary and benefits package, including performance-based incentives If you are a results driven sales professional with a passion for managed services and satellite communications, we invite you to apply and join our team at Eutelsat OneWeb. Job Overview: We are seeking an experienced and dynamic Business Development manager specializing in Commercial Aviation, to join our team. The ideal candidate will be a key member of our market development team focusing on the Aero (mobility) Satellite Connectivity market for Eutelsat OneWeb's Connectivity business, globally. They will need to possess deep knowledge in satellite services with a proven track record within the satellite industry. In this role, there will be the opportunity to manage and cultivate strong relationships with important and well-established partners and customers. The candidate will be responsible for developing and executing strategies to maximize revenue, strengthen partner/client relationships, and drive the attainment of critical business objectives. The position will be reporting to the Head of Commercial Aviation. What you'll do: Sales Strategy Development: Assist the Commercial Aviation Department in strategic planning, and execution of key initiatives to ensure alignment with overall business objectives. Partner/Customer Relationship Management: Cultivate and maintain strong relationships with the key distribution partner serving as the primary point of contact for their needs and inquiries, providing tailored solutions and delivering exceptional service. Business Development: Drive growth initiatives by identifying new business opportunities, including partnerships, alliances and new market segments to expand our market presence in Europe. Customer/Partner Feedback: Gather and relay partner/customer feedback to internal teams to drive continuous improvement in aero products and services. Sales Target Achievement: Develop and implement strategies to achieve revenue targets, including upselling and cross-selling additional products and services to existing clients in total collaboration with the product development team. Meet and exceed key performance indicators (KPIs) by leveraging a consultative approach. Collaboration: Collaborate closely with internal teams, including sales, marketing, and technical support, to ensure seamless execution of new partner/client initiatives and projects. Market Analysis: Keep up to date on current market conditions to stay informed about industry trends, market developments, and competitor activities to identify opportunities and threats, informing strategic decision-making and business planning. Reporting and Analysis: Monitor account performance data and prepare regular reports providing insights and recommendations for improvement. Maintain accurate sales forecasts, pipeline management and reporting using CRM tools and other sales management systems. Compliance: Ensure compliance with company policies, industry regulations, and contractual obligations in all client interactions and business activities. What you'll need: Bachelor's degree in business management, administration, marketing, communications, telecommunications, engineering or a related field. Proven track record of success in aero deliveries, project management, business development, or sales within the satellite industry, with a minimum of 5 to 7 years of experience. Ability to work collaboratively in a team environment and across departments. Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and trust with clients at all levels. Strategic thinker with a customer-centric mindset, capable of identifying opportunities and developing solutions to meet client needs. An analytical mindset with the ability to interpret data, generate insights, and make data-driven decisions to drive business growth. Results-oriented with a demonstrated ability to achieve and exceed revenue targets and KPIs. Proficiency in CRM software, Microsoft Office Suite, and other relevant business tools and applications. Strong understanding of satellite communications technologies, services, and industry trends. Ability to travel as needed for client meetings, conferences, and industry events. Proactive approach in resolving problems and issues. Where you'll be: White City, London, UK The Eutelsat Group treats the protection of personal data submitted to it seriously. By submitting this application, you agree to the collection and retention of your personal data by the Eutelsat group and acknowledge notice of, and understand the terms of Eutelsat's Privacy Policy (as amended from time to time). This role is a Eutelsat Group job opening; all of our open roles are posted on the current OneWeb and Eutelsat websites. Please note that when you are applying, your application may be seen by both teams.
ID de vacante: Amazon (Shanghai) International Trading Company Limited Beijing Branch Amazon Global Selling has been helping individuals and businesses increase sales and reach new customers around the globe. Today, more than 50% of Amazon's total unit sales come from third-party selection. The Global Selling team in China is responsible for recruiting local businesses to sell on Amazon's 19+ overseas marketplaces, and supporting local Sellers' success and growth on the Amazon. Our vision is to be the first choice for all types of Chinese business to go globally. The Global Selling Product team collaborates with many Amazon's global teams to support the high-growth global selling business, continuously identify new opportunities, and drive new initiatives through design, development, launch, and post-launch management. We are seeking a talented, data driven, and proven Product Leader to lead a team focusing on Seller Supply Chain to support Global Selling team in Asia, with stakeholder teams worldwide across various functions. The Product leader will be a key person to shape Global Seller Experience in Fulfillment By Amazon (FBA), drive Seller growth and success. The ideal candidate should be able to work in a cross functional, fast-paced environment; has strong product management and communication skills, and proven experience on team management. Key job responsibilities - Manage FBA PM team which cover topics including business trend, program operations, and product management. - Identify opportunities across the Global Selling Seller segments and life cycle, build up new products/services to help the growth of Global Selling sellers, define go-to-market strategy and drive the success of the products. - Clearly define and communicate product requirements, gain support from internal stakeholders and external partners. - Own the CN to worldwide logistics product design and development. Work with CN tech teams and global tech teams to improve product features. - Lead and develop a team composed by product manager, program manager, carrier manager, and sales ops to accomplish product launch and adoption goals. About the team AGS PMO team manages the products and programs which support the Asia Global Selling business. PMO work closely with AGS business team to identify Seller pain points and business needs to build product ideas. PMO partner with tech teams and global product teams to design product and program solutions and drive key deliverables. PMO also owns the product go-to-market strategy and collaborate with AGS functions including marketing, seller/AM education, PR, PP, etc. - 12+ years of product or program management, product marketing, business development or technology experience - 6+ years of team management experience - Bachelor's degree - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience with feature delivery and tradeoffs of a product - Outstanding verbal and written communication and collaboration skills in Chinese and English. - Experience engaging and influencing senior executives - Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field - MBA - Experience working in global company Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Jul 03, 2025
Full time
ID de vacante: Amazon (Shanghai) International Trading Company Limited Beijing Branch Amazon Global Selling has been helping individuals and businesses increase sales and reach new customers around the globe. Today, more than 50% of Amazon's total unit sales come from third-party selection. The Global Selling team in China is responsible for recruiting local businesses to sell on Amazon's 19+ overseas marketplaces, and supporting local Sellers' success and growth on the Amazon. Our vision is to be the first choice for all types of Chinese business to go globally. The Global Selling Product team collaborates with many Amazon's global teams to support the high-growth global selling business, continuously identify new opportunities, and drive new initiatives through design, development, launch, and post-launch management. We are seeking a talented, data driven, and proven Product Leader to lead a team focusing on Seller Supply Chain to support Global Selling team in Asia, with stakeholder teams worldwide across various functions. The Product leader will be a key person to shape Global Seller Experience in Fulfillment By Amazon (FBA), drive Seller growth and success. The ideal candidate should be able to work in a cross functional, fast-paced environment; has strong product management and communication skills, and proven experience on team management. Key job responsibilities - Manage FBA PM team which cover topics including business trend, program operations, and product management. - Identify opportunities across the Global Selling Seller segments and life cycle, build up new products/services to help the growth of Global Selling sellers, define go-to-market strategy and drive the success of the products. - Clearly define and communicate product requirements, gain support from internal stakeholders and external partners. - Own the CN to worldwide logistics product design and development. Work with CN tech teams and global tech teams to improve product features. - Lead and develop a team composed by product manager, program manager, carrier manager, and sales ops to accomplish product launch and adoption goals. About the team AGS PMO team manages the products and programs which support the Asia Global Selling business. PMO work closely with AGS business team to identify Seller pain points and business needs to build product ideas. PMO partner with tech teams and global product teams to design product and program solutions and drive key deliverables. PMO also owns the product go-to-market strategy and collaborate with AGS functions including marketing, seller/AM education, PR, PP, etc. - 12+ years of product or program management, product marketing, business development or technology experience - 6+ years of team management experience - Bachelor's degree - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience with feature delivery and tradeoffs of a product - Outstanding verbal and written communication and collaboration skills in Chinese and English. - Experience engaging and influencing senior executives - Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field - MBA - Experience working in global company Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Integrated Reporting Coordinator (part-time) London Location: London Reports to : Manager - Executive Coordinators Job Purpose: The integrated reporting co-ordinator will play a key role in providing critical administrative support to the Integrated reporting team, ensuring active stakeholder engagement. The role, in collaboration with other internal stakeholders, will provide essential administrative support to enable the effective running of high-level stakeholder groups. Principal accountabilities The principal accountabilities for the Integrated Reporting Co-ordinator role are: Providing essential administrative support to enable the effective running of high-level stakeholder groups, including the Integrated Reporting and Connectivity Council (IRCC). Liaising with internal stakeholders to book meetings to agree agendas. Compiling meeting papers and distributing them in good time. Planning the meeting schedule in advance and ensuring diary invitations are issued for both internal and external stakeholders. Liaising with the IT team to ensure appropriate support for the meetings. Drafting a summary of meetings, gaining approval and posting to the website. Notes taking during some meetings. Maintaining a regular contact programme with IRCC members and other senior stakeholders and keeping a record of key meetings in Salesforce. Other administrative tasks as appropriate, including booking rooms, arranging external meetings, etc. Qualifications & experience The successful candidate would be expected to have extensive p rior experience of working in an office setting with advanced Teams skills. Skills and attributes The expected skills and attributes for the role are: Highly competent administrator. Ability to work under pressure and prioritise work. Excellent written and verbal communication skills in English. Strong ability to collaborate and provide excellent customer service, especially to senior stakeholders. Takes initiatives and responsibility for their work. Salesforce knowledge. Flexible and can adapt to changing priorities. Preferred: Document management. Please note that while we have a closing date for this application, we reserve the right to interview candidates and potentially close the role early should we find a suitable candidate before the closing date. Help shape the future of reporting for global financial markets The IFRS Foundation is a public interest, not-for profit organisation that sets corporate reporting standards for the capital markets globally. IFRS Accounting Standards are required for use by more than 140 countries whilst IFRS Sustainability Disclosure Standards are rapidly becoming the global baseline for sustainability disclosures worldwide. We are a highly diverse and inclusive organisation. Our 350+ staff come from more than 45+ different countries and are united in supporting the mission of the Foundation to bring transparency, accountability and efficiency to capital markets worldwide. With offices in London, Frankfurt, Montreal, Tokyo, Beijing and San Francisco, the Foundation is truly a global standard-setter. Interested in building your career at IFRS Foundation? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Are you legally authorised to work in the country for the role you have applied for? Select Do you require sponsorship for work authorisation now or in the future? Select Are you looking for a part-time role? Select Are you able to work from our office in Canary Wharf ? Select By checking this box, I agree to allow IFRS Foundation to retain my data for future opportunities for employment for up to 270 days after the conclusion of consideration of my current application for employment.
Jul 03, 2025
Full time
Integrated Reporting Coordinator (part-time) London Location: London Reports to : Manager - Executive Coordinators Job Purpose: The integrated reporting co-ordinator will play a key role in providing critical administrative support to the Integrated reporting team, ensuring active stakeholder engagement. The role, in collaboration with other internal stakeholders, will provide essential administrative support to enable the effective running of high-level stakeholder groups. Principal accountabilities The principal accountabilities for the Integrated Reporting Co-ordinator role are: Providing essential administrative support to enable the effective running of high-level stakeholder groups, including the Integrated Reporting and Connectivity Council (IRCC). Liaising with internal stakeholders to book meetings to agree agendas. Compiling meeting papers and distributing them in good time. Planning the meeting schedule in advance and ensuring diary invitations are issued for both internal and external stakeholders. Liaising with the IT team to ensure appropriate support for the meetings. Drafting a summary of meetings, gaining approval and posting to the website. Notes taking during some meetings. Maintaining a regular contact programme with IRCC members and other senior stakeholders and keeping a record of key meetings in Salesforce. Other administrative tasks as appropriate, including booking rooms, arranging external meetings, etc. Qualifications & experience The successful candidate would be expected to have extensive p rior experience of working in an office setting with advanced Teams skills. Skills and attributes The expected skills and attributes for the role are: Highly competent administrator. Ability to work under pressure and prioritise work. Excellent written and verbal communication skills in English. Strong ability to collaborate and provide excellent customer service, especially to senior stakeholders. Takes initiatives and responsibility for their work. Salesforce knowledge. Flexible and can adapt to changing priorities. Preferred: Document management. Please note that while we have a closing date for this application, we reserve the right to interview candidates and potentially close the role early should we find a suitable candidate before the closing date. Help shape the future of reporting for global financial markets The IFRS Foundation is a public interest, not-for profit organisation that sets corporate reporting standards for the capital markets globally. IFRS Accounting Standards are required for use by more than 140 countries whilst IFRS Sustainability Disclosure Standards are rapidly becoming the global baseline for sustainability disclosures worldwide. We are a highly diverse and inclusive organisation. Our 350+ staff come from more than 45+ different countries and are united in supporting the mission of the Foundation to bring transparency, accountability and efficiency to capital markets worldwide. With offices in London, Frankfurt, Montreal, Tokyo, Beijing and San Francisco, the Foundation is truly a global standard-setter. Interested in building your career at IFRS Foundation? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Are you legally authorised to work in the country for the role you have applied for? Select Do you require sponsorship for work authorisation now or in the future? Select Are you looking for a part-time role? Select Are you able to work from our office in Canary Wharf ? Select By checking this box, I agree to allow IFRS Foundation to retain my data for future opportunities for employment for up to 270 days after the conclusion of consideration of my current application for employment.
We are currently recruiting for our client based in the Dagenham area for a Sales Administration Manager. You will be required to manage the administration in a busy, growing sales office. Whilst this is not a sales role in itself, you must have experience in a similar environment. This is a fast paced role where attention to detail and accuracy is paramount. Duties: Supervise and support the administrative team Develop and implement administrative policies and procedures to improve operational efficiency. Lead an established administration team in completing sales orders / sales processing and other administration activities. Manage office supplies and equipment Oversee scheduling, meetings, and travel arrangements for senior management as required. Maintain accurate records and documentation related to administrative activities. Address any administrative issues or challenges promptly, providing solutions as necessary. Foster a welcoming and productive office environment that promotes teamwork and employee satisfaction. Skills: Proven experience in an administrative management role or similar position. Exceptional organisational skills with a keen attention to detail. Strong leadership abilities with experience in managing teams effectively. Excellent verbal and written communication skills, with the ability to interact professionally at all levels of the organisation. Proficiency in office software applications (Microsoft Office Suite). Ability to prioritise tasks effectively in a fast-paced environment. Problem-solving mindset with a proactive approach to challenges. Familiarity with project management principles is advantageous but not essential. This is a straight permanent role with a potential immediate start. £35,000 - £40,000 per annum. 40 hour week - 08:00 - 17:00. Flexibility may be provided on start / finish times for the right candidate.
Jul 03, 2025
Full time
We are currently recruiting for our client based in the Dagenham area for a Sales Administration Manager. You will be required to manage the administration in a busy, growing sales office. Whilst this is not a sales role in itself, you must have experience in a similar environment. This is a fast paced role where attention to detail and accuracy is paramount. Duties: Supervise and support the administrative team Develop and implement administrative policies and procedures to improve operational efficiency. Lead an established administration team in completing sales orders / sales processing and other administration activities. Manage office supplies and equipment Oversee scheduling, meetings, and travel arrangements for senior management as required. Maintain accurate records and documentation related to administrative activities. Address any administrative issues or challenges promptly, providing solutions as necessary. Foster a welcoming and productive office environment that promotes teamwork and employee satisfaction. Skills: Proven experience in an administrative management role or similar position. Exceptional organisational skills with a keen attention to detail. Strong leadership abilities with experience in managing teams effectively. Excellent verbal and written communication skills, with the ability to interact professionally at all levels of the organisation. Proficiency in office software applications (Microsoft Office Suite). Ability to prioritise tasks effectively in a fast-paced environment. Problem-solving mindset with a proactive approach to challenges. Familiarity with project management principles is advantageous but not essential. This is a straight permanent role with a potential immediate start. £35,000 - £40,000 per annum. 40 hour week - 08:00 - 17:00. Flexibility may be provided on start / finish times for the right candidate.
Posted: 2 days ago Place: Wimbledon, London Fancy working for a young, fun and expanding company? It will be your task to take charge of the office environment and bring structure and support our processes to ensure nothing is missed and all clients get a star service. We specialise in artificial grass, supply and installations. We have offices in Wimbledon London and Marbella Spain with installation teams and sales people. The role includes: Taking incoming enquiries Setting the sales team appointments Managing the sales/installation calendar Schedule team Rota Create quotations and Invoices Manage basic accounts and petty cash Create and Improve processes The person should have: Fluent english written and spoken A good attitude A friendly personality Basic IT skills Good work, excel and email skills Good social media skills (Facebook, twitter, instagram) Basic accounting understanding (invoices and receipts) A great team player Very well organised Ability to carry out daily/weekly/monthly tasks to meet deadline Punctual and well presented A fairly good knowledge of basic I.T skills, excel, word, email and social media are essential. Our job is not too technical and we can teach a fast learner what we do. The GRASSIfy team are all passionate and enthusiastic people, we welcome a self motivated office manager who is a people person with energy and enthusiasm, a great telephone voice and CAN DO attitude to work. We value our clients highly and exceed their expectations and are rewarded with referrals helping us to grow. We need you to carry this momentum forward and spread the GRASSify name. Hours Monday - Thursday 8:00 - 5:00pm Friday - 8:00 - 4:30pm Basic salary £18-20,000 pa for the first 3 months probation period increasing to £22k pa after passing a successful 6 month period with the company. Incentives to earn more are available. Location Current offices in South Wimbledon SW19 (We are looking for bigger premises but will stay close by in South West London / Surrey Borders) We don't just hire people based on a CV so if you have what it takes to join our growing company then contact GRASSify directly and let us know why you are the perfect partner to join the team! Job Type: Full-time Salary: £18,000 - 22,000 per year (experience Depending) Go to: All Jobs office jobs Office Manager Wanted in London Posted: 2 days ago Place: Wimbledon, London Fancy working for a young, fun and expanding company? It will be your task to take charge of the office environment and bring structure and support our processes to ensure nothing is missed and all clients get a star service. We specialise in artificial grass, supply and installations. We have offices in Wimbledon London and Marbella Spain with installation teams and sales people. The role includes: Taking incoming enquiries Setting the sales team appointments Managing the sales/installation calendar Schedule team Rota Create quotations and Invoices Manage basic accounts and petty cash Create and Improve processes The person should have: Fluent english written and spoken A good attitude A friendly personality Basic IT skills Good work, excel and email skills Good social media skills (Facebook, twitter, instagram) Basic accounting understanding (invoices and receipts) A great team player Very well organised Ability to carry out daily/weekly/monthly tasks to meet deadline Punctual and well presented A fairly good knowledge of basic I.T skills, excel, word, email and social media are essential. Our job is not too technical and we can teach a fast learner what we do. The GRASSIfy team are all passionate and enthusiastic people, we welcome a self motivated office manager who is a people person with energy and enthusiasm, a great telephone voice and CAN DO attitude to work. We value our clients highly and exceed their expectations and are rewarded with referrals helping us to grow. We need you to carry this momentum forward and spread the GRASSify name. Hours Monday - Thursday 8:00 - 5:00pm Friday - 8:00 - 4:30pm Basic salary £18-20,000 pa for the first 3 months probation period increasing to £22k pa after passing a successful 6 month period with the company. Incentives to earn more are available. Location Current offices in South Wimbledon SW19 (We are looking for bigger premises but will stay close by in South West London / Surrey Borders) We don't just hire people based on a CV so if you have what it takes to join our growing company then contact GRASSify directly and let us know why you are the perfect partner to join the team! Job Type: Full-time Salary: £18,000 - 22,000 per year (experience Depending) Report Apply Now Attention to job seekers Do NOT give money to employers or recruiters. The Employer should provide all the documents free of charge including visa and document processing. Real recruiting agencies get paid by the employer, they do not need your money. If an author of a job advert on asks for money please report it. Fresh Similar jobs Temporary Office Manager Temporary Office Manager/Administrator - £10 per hour - 4 week contract rhubarb 9 days ago
Jul 03, 2025
Full time
Posted: 2 days ago Place: Wimbledon, London Fancy working for a young, fun and expanding company? It will be your task to take charge of the office environment and bring structure and support our processes to ensure nothing is missed and all clients get a star service. We specialise in artificial grass, supply and installations. We have offices in Wimbledon London and Marbella Spain with installation teams and sales people. The role includes: Taking incoming enquiries Setting the sales team appointments Managing the sales/installation calendar Schedule team Rota Create quotations and Invoices Manage basic accounts and petty cash Create and Improve processes The person should have: Fluent english written and spoken A good attitude A friendly personality Basic IT skills Good work, excel and email skills Good social media skills (Facebook, twitter, instagram) Basic accounting understanding (invoices and receipts) A great team player Very well organised Ability to carry out daily/weekly/monthly tasks to meet deadline Punctual and well presented A fairly good knowledge of basic I.T skills, excel, word, email and social media are essential. Our job is not too technical and we can teach a fast learner what we do. The GRASSIfy team are all passionate and enthusiastic people, we welcome a self motivated office manager who is a people person with energy and enthusiasm, a great telephone voice and CAN DO attitude to work. We value our clients highly and exceed their expectations and are rewarded with referrals helping us to grow. We need you to carry this momentum forward and spread the GRASSify name. Hours Monday - Thursday 8:00 - 5:00pm Friday - 8:00 - 4:30pm Basic salary £18-20,000 pa for the first 3 months probation period increasing to £22k pa after passing a successful 6 month period with the company. Incentives to earn more are available. Location Current offices in South Wimbledon SW19 (We are looking for bigger premises but will stay close by in South West London / Surrey Borders) We don't just hire people based on a CV so if you have what it takes to join our growing company then contact GRASSify directly and let us know why you are the perfect partner to join the team! Job Type: Full-time Salary: £18,000 - 22,000 per year (experience Depending) Go to: All Jobs office jobs Office Manager Wanted in London Posted: 2 days ago Place: Wimbledon, London Fancy working for a young, fun and expanding company? It will be your task to take charge of the office environment and bring structure and support our processes to ensure nothing is missed and all clients get a star service. We specialise in artificial grass, supply and installations. We have offices in Wimbledon London and Marbella Spain with installation teams and sales people. The role includes: Taking incoming enquiries Setting the sales team appointments Managing the sales/installation calendar Schedule team Rota Create quotations and Invoices Manage basic accounts and petty cash Create and Improve processes The person should have: Fluent english written and spoken A good attitude A friendly personality Basic IT skills Good work, excel and email skills Good social media skills (Facebook, twitter, instagram) Basic accounting understanding (invoices and receipts) A great team player Very well organised Ability to carry out daily/weekly/monthly tasks to meet deadline Punctual and well presented A fairly good knowledge of basic I.T skills, excel, word, email and social media are essential. Our job is not too technical and we can teach a fast learner what we do. The GRASSIfy team are all passionate and enthusiastic people, we welcome a self motivated office manager who is a people person with energy and enthusiasm, a great telephone voice and CAN DO attitude to work. We value our clients highly and exceed their expectations and are rewarded with referrals helping us to grow. We need you to carry this momentum forward and spread the GRASSify name. Hours Monday - Thursday 8:00 - 5:00pm Friday - 8:00 - 4:30pm Basic salary £18-20,000 pa for the first 3 months probation period increasing to £22k pa after passing a successful 6 month period with the company. Incentives to earn more are available. Location Current offices in South Wimbledon SW19 (We are looking for bigger premises but will stay close by in South West London / Surrey Borders) We don't just hire people based on a CV so if you have what it takes to join our growing company then contact GRASSify directly and let us know why you are the perfect partner to join the team! Job Type: Full-time Salary: £18,000 - 22,000 per year (experience Depending) Report Apply Now Attention to job seekers Do NOT give money to employers or recruiters. The Employer should provide all the documents free of charge including visa and document processing. Real recruiting agencies get paid by the employer, they do not need your money. If an author of a job advert on asks for money please report it. Fresh Similar jobs Temporary Office Manager Temporary Office Manager/Administrator - £10 per hour - 4 week contract rhubarb 9 days ago
Operations & Admin Executive (FTC December to April) Job Title - Operations & Admin Executive (FTC December to April) Job Location - London Salary - £17ph Our client is recruiting an Operations & Admin Executive who has the tendency to see things a bit different and can spot a potential solution others may miss. You need to enjoy problem solving and not be frightened to make a decision before you get all the information. They need you to enjoy building new relationships with people, face-to-face, via phone, email and other forms of social media. You must be able to keep motivated in quiet times and calm in stressful times, but above all you know that you are constantly learning. Our client is a tour operator that has 35 years' experience in the travel sector. They pride themselves on being a fun and vibrant company who can offer great career opportunities. Our client offers educational trips and the opportunity to develop and extend your skills and responsibilities. Responsibilities: Conduct daily quality checks on all sales bookings Prepare and distribute manifests for airline, transfer and resort logistics Assist in sourcing transport for bespoke holidays where required Update other departments on relevant operational updates as required Ensure customers receive accurate and timely pre-departure information Ensure clients are informed of any pre-departure changes to their holidays Act as the main liaison for our European ski school product Other duties as agreed with the U.K Operations Manager Key Skills/Experience Needed: Enthusiastic and passionate about creating the right experience for customers. Naturally sociable and a positive contributor to our knowledge base Has strong attention to detail and accuracy skills Always one step ahead and highly pro-active Motivated and organised
Jul 03, 2025
Full time
Operations & Admin Executive (FTC December to April) Job Title - Operations & Admin Executive (FTC December to April) Job Location - London Salary - £17ph Our client is recruiting an Operations & Admin Executive who has the tendency to see things a bit different and can spot a potential solution others may miss. You need to enjoy problem solving and not be frightened to make a decision before you get all the information. They need you to enjoy building new relationships with people, face-to-face, via phone, email and other forms of social media. You must be able to keep motivated in quiet times and calm in stressful times, but above all you know that you are constantly learning. Our client is a tour operator that has 35 years' experience in the travel sector. They pride themselves on being a fun and vibrant company who can offer great career opportunities. Our client offers educational trips and the opportunity to develop and extend your skills and responsibilities. Responsibilities: Conduct daily quality checks on all sales bookings Prepare and distribute manifests for airline, transfer and resort logistics Assist in sourcing transport for bespoke holidays where required Update other departments on relevant operational updates as required Ensure customers receive accurate and timely pre-departure information Ensure clients are informed of any pre-departure changes to their holidays Act as the main liaison for our European ski school product Other duties as agreed with the U.K Operations Manager Key Skills/Experience Needed: Enthusiastic and passionate about creating the right experience for customers. Naturally sociable and a positive contributor to our knowledge base Has strong attention to detail and accuracy skills Always one step ahead and highly pro-active Motivated and organised
Are you a dynamic Sales Consultant looking to make a difference? Our client, a leading provider of personal care and support services, is seeking a Sales Consultant to join their team in South London. This role focuses on developing strategic relationships within commissioned care services to drive business growth. This Sales Consultant role offers a competitive salary of 30,000 to 35,000 per year, along with a range of fantastic benefits. Enjoy casual dress and a supportive health and wellbeing programme, plus an attractive company pension scheme. Our client is dedicated to providing personal care and support to individuals in their own homes, helping them maintain independence and activity. They offer both complex and non-complex care, ensuring tailored care plans that prioritise safety, happiness, and wellbeing. As a Sales Consultant, your responsibilities will include: Developing business at various buyer levels within target clients. Identifying and recording business opportunities within the client base. Making appointments with client groups such as ICBs and Case Management Companies. Developing existing accounts and raising awareness of the services provided. Building and maintaining relationships at all levels within client organisations. Supporting and identifying successful sales strategies for the market. Liaising with management to capture and record client activity intelligence. Package and Benefits: The Sales Consultant role comes with a comprehensive package, including: Annual salary of 30,000 to 35,000. Commission pay. 20 days annual leave, increasing with service, plus an additional day for your birthday. Company pension scheme. Lifestyle benefits and discounts, including shopping and health-related activities. Annual Summer & Christmas events. Long service awards and career development opportunities. The ideal Sales Consultant will have: Experience in commissioned care (minimum 1 year required). Excellent administration and communication skills. The ability to work quickly and accurately under pressure. Strong time management and prioritisation skills. A self-motivated and professional approach. Enthusiasm and commitment to business objectives. The ability to negotiate and influence effectively. If you have experience or interest in roles such as Business Development Executive, Account Manager, Client Relationship Manager, Sales Executive, or Business Development Manager, this Sales Consultant position could be the perfect fit for you. If you're ready to take on a rewarding challenge as a Sales Consultant and contribute to a company that values independence and wellbeing, this could be the opportunity for you. Apply now to join a team that makes a real difference in people's lives.
Jul 03, 2025
Full time
Are you a dynamic Sales Consultant looking to make a difference? Our client, a leading provider of personal care and support services, is seeking a Sales Consultant to join their team in South London. This role focuses on developing strategic relationships within commissioned care services to drive business growth. This Sales Consultant role offers a competitive salary of 30,000 to 35,000 per year, along with a range of fantastic benefits. Enjoy casual dress and a supportive health and wellbeing programme, plus an attractive company pension scheme. Our client is dedicated to providing personal care and support to individuals in their own homes, helping them maintain independence and activity. They offer both complex and non-complex care, ensuring tailored care plans that prioritise safety, happiness, and wellbeing. As a Sales Consultant, your responsibilities will include: Developing business at various buyer levels within target clients. Identifying and recording business opportunities within the client base. Making appointments with client groups such as ICBs and Case Management Companies. Developing existing accounts and raising awareness of the services provided. Building and maintaining relationships at all levels within client organisations. Supporting and identifying successful sales strategies for the market. Liaising with management to capture and record client activity intelligence. Package and Benefits: The Sales Consultant role comes with a comprehensive package, including: Annual salary of 30,000 to 35,000. Commission pay. 20 days annual leave, increasing with service, plus an additional day for your birthday. Company pension scheme. Lifestyle benefits and discounts, including shopping and health-related activities. Annual Summer & Christmas events. Long service awards and career development opportunities. The ideal Sales Consultant will have: Experience in commissioned care (minimum 1 year required). Excellent administration and communication skills. The ability to work quickly and accurately under pressure. Strong time management and prioritisation skills. A self-motivated and professional approach. Enthusiasm and commitment to business objectives. The ability to negotiate and influence effectively. If you have experience or interest in roles such as Business Development Executive, Account Manager, Client Relationship Manager, Sales Executive, or Business Development Manager, this Sales Consultant position could be the perfect fit for you. If you're ready to take on a rewarding challenge as a Sales Consultant and contribute to a company that values independence and wellbeing, this could be the opportunity for you. Apply now to join a team that makes a real difference in people's lives.
CMP was established in 1989 as the UK s first independent Workplace Mediation Company. We provide employers and their people with world-class HR and ER services and allied training. Due to continued growth, we are looking to recruit a Customer Success Officer within our Operations department, reporting to the Customer Success Lead. This is a full-time, permanent role based in our Bassingbourn offices. The Customer Success Officer will work with the Services team within the Operations department to coordinate all service delivery activities by acting as the liaison point between Clients, Associates, Client Relationship Managers and the Customer Success Lead. Key Responsibilities Contracted Client Project Coordination Acting as the main point of contact in all areas of project coordination for our contracted clients, including: Acting as a point of contact alongside the Customer Success Lead for contracted clients, Team Leaders and Client Relationship Managers Ensuring all case information received by the client is complete and accurate Monitoring current investigations and alerting the Customer Success Lead if under/over delivery Liaising with the Client Relationship Manager, Contract Team Leader and the Customer Success Lead to appropriately allocate Associates to casework in line with the contractual KPI s, escalating any issues or risks due to resource challenges to Customer Success Lead and Contract Lead Assigning and monitoring quality assurance and associate supervision/mentoring on projects where required Reporting to the Customer Success Lead on changing aspects of delivery, including dates, size of project, volume of project Ensuring weekly reporting is updated, accurate and distributed in line with contractual requirements Closing off projects, creating and sending online surveys, collating stakeholder feedback and disseminating as appropriate Monitoring budgets and Purchase Order limits and reporting any issues to the Customer Success Lead Checking and signing off Associate invoices against timesheets Liaising with the Finance department at project close-down, including the raising of pro forma invoices in line with case delivery, confirming purchase orders and confirming payment being made Attending client meetings and reviews where necessary Non-Contracted Project Coordination Acting as support for all Dispute Resolution services from clients and new referrals Coordinating dates and venues, including booking venues as necessary, for parties and Associates Maintaining information on the availability of Associates and using this information to allocate/deploy work appropriately in line with the Operational strategy Reporting to relevant Stakeholders on changing aspects of delivery Ensuring all Stakeholders have access to the required and correct documentation at all stages for delivery and evaluation Checking and signing off Associate invoices against timesheets Liaising with the Finance department at project close-down, including the raising of sales invoices in line with case delivery Attending client meetings and reviews where necessary Compliance Adhering to and working in accordance with agreed Company policies, procedures and practice, inclusive of Health & Safety at Work requirements and Equal Opportunities Ensuring compliance with our Information Security policies, identifying if/when stakeholders need additional support to remain compliant with ISO27001 and CE/CE+ To comply and work within CMP s behavioural framework Person Specification 2 years of providing administration of a business-to-business service delivery Experience of using CRM databases, such as SalesForce is preferred but not essential Excellent verbal and written communication skills with attention to detail Excellent Microsoft software skills including Word, Excel and PowerPoint Self-motivated with the ability to work well in a fast paced, dynamic team environment Ability to engage with all Stakeholders in a confident and professional manner
Jul 03, 2025
Full time
CMP was established in 1989 as the UK s first independent Workplace Mediation Company. We provide employers and their people with world-class HR and ER services and allied training. Due to continued growth, we are looking to recruit a Customer Success Officer within our Operations department, reporting to the Customer Success Lead. This is a full-time, permanent role based in our Bassingbourn offices. The Customer Success Officer will work with the Services team within the Operations department to coordinate all service delivery activities by acting as the liaison point between Clients, Associates, Client Relationship Managers and the Customer Success Lead. Key Responsibilities Contracted Client Project Coordination Acting as the main point of contact in all areas of project coordination for our contracted clients, including: Acting as a point of contact alongside the Customer Success Lead for contracted clients, Team Leaders and Client Relationship Managers Ensuring all case information received by the client is complete and accurate Monitoring current investigations and alerting the Customer Success Lead if under/over delivery Liaising with the Client Relationship Manager, Contract Team Leader and the Customer Success Lead to appropriately allocate Associates to casework in line with the contractual KPI s, escalating any issues or risks due to resource challenges to Customer Success Lead and Contract Lead Assigning and monitoring quality assurance and associate supervision/mentoring on projects where required Reporting to the Customer Success Lead on changing aspects of delivery, including dates, size of project, volume of project Ensuring weekly reporting is updated, accurate and distributed in line with contractual requirements Closing off projects, creating and sending online surveys, collating stakeholder feedback and disseminating as appropriate Monitoring budgets and Purchase Order limits and reporting any issues to the Customer Success Lead Checking and signing off Associate invoices against timesheets Liaising with the Finance department at project close-down, including the raising of pro forma invoices in line with case delivery, confirming purchase orders and confirming payment being made Attending client meetings and reviews where necessary Non-Contracted Project Coordination Acting as support for all Dispute Resolution services from clients and new referrals Coordinating dates and venues, including booking venues as necessary, for parties and Associates Maintaining information on the availability of Associates and using this information to allocate/deploy work appropriately in line with the Operational strategy Reporting to relevant Stakeholders on changing aspects of delivery Ensuring all Stakeholders have access to the required and correct documentation at all stages for delivery and evaluation Checking and signing off Associate invoices against timesheets Liaising with the Finance department at project close-down, including the raising of sales invoices in line with case delivery Attending client meetings and reviews where necessary Compliance Adhering to and working in accordance with agreed Company policies, procedures and practice, inclusive of Health & Safety at Work requirements and Equal Opportunities Ensuring compliance with our Information Security policies, identifying if/when stakeholders need additional support to remain compliant with ISO27001 and CE/CE+ To comply and work within CMP s behavioural framework Person Specification 2 years of providing administration of a business-to-business service delivery Experience of using CRM databases, such as SalesForce is preferred but not essential Excellent verbal and written communication skills with attention to detail Excellent Microsoft software skills including Word, Excel and PowerPoint Self-motivated with the ability to work well in a fast paced, dynamic team environment Ability to engage with all Stakeholders in a confident and professional manner
Shop Manager Sue Ryder Charity shop, 93-95 High St, Walthamstow, London E17 7DB 37.5 Hours per week over 7 days £12.87 per hour + rewards & Benefits Be there when it matters. Winners of the Employer of the Year for the People in Retail Awards 2023 - Retail Bulletin. Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need. We have a much-loved presence on high streets across the country - with a range of innovative shops, including boutiques, vintage and retro shops, and large format stores. As a member of the retail team, you'll be helping us inspire communities to provide more care for more people through innovating and collaborating on ways to reduce, reuse and recycle. You will also be contributing to drive up the income that generates the vital funds necessary to keep our care and support services running. We understand our people are our most important asset and work hard to make sure you feel valued and included as part of a team. In retail most work every weekend, our managers mainly work only 1 in 2. We don't expect our teams to work past 5.15 in most of our shops. The earliest we start is 8.45am. We have every Christmas Eve, Christmas Day and Boxing Day off. The Sue Ryder Walthamstow charity shop stocks a wide range of quality yet affordable clothing, books, toys and household items. At Sue Ryder Walthamstow we strive to create a friendly and engaging atmosphere, and are always looking to increase the excellent and dedicated team of volunteers. About you Are you an experienced proactive shop manager? Do you have the retail skills to manage our charity store? If so, come and join the team at our Walthamstow shop and contribute to the work we do across Sue Ryder! To be successful in this role you'll have the commercial awareness to deliver sales and meet deadlines combined with ability to plan and prioritise. You will have proven team leadership skills and the ability to lead a large team of volunteers. It is essential is that you enjoy engaging with people, you have a positive can-do attitude and a good understanding of financial and IT administration. Other responsibilities include: • As Shop Manager you will be using your skills and retail experience to drive business, push sales and achieve targets. • Lead your team to deliver great customer service to our donors and customers. • Work with the local community to generate sufficient donated stock to drive sales. • Recruit, train & retain a volunteer team, who'll look to you for leadership and guidance. • Set high standards of merchandising and housekeeping, ensuring you and your teams health and safety is a priority. • Manage effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock at all times. • Act as a brand ambassador for Sue Ryder, supporting in store campaigns to promote the brand and national fundraising initiatives. • Manage effective stock processes through the Epos operation. Competitive Benefits Package - 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time) - Company pension scheme - Staff discount with thousands of retailers - Refer a Friend scheme - £250 payment - Enhanced maternity, paternity and adoption pay - Access to Employee support programme - Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals - and lots more. Please visit our careers website for the full list. Closing date: 14th July Interview date: 22nd July We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation. Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process by emailing If you want more than just a job, we want you. Join the team and be there when it matters. Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters. If you are having trouble completing this application, please email , and a member of our team will assist you.
Jul 03, 2025
Full time
Shop Manager Sue Ryder Charity shop, 93-95 High St, Walthamstow, London E17 7DB 37.5 Hours per week over 7 days £12.87 per hour + rewards & Benefits Be there when it matters. Winners of the Employer of the Year for the People in Retail Awards 2023 - Retail Bulletin. Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need. We have a much-loved presence on high streets across the country - with a range of innovative shops, including boutiques, vintage and retro shops, and large format stores. As a member of the retail team, you'll be helping us inspire communities to provide more care for more people through innovating and collaborating on ways to reduce, reuse and recycle. You will also be contributing to drive up the income that generates the vital funds necessary to keep our care and support services running. We understand our people are our most important asset and work hard to make sure you feel valued and included as part of a team. In retail most work every weekend, our managers mainly work only 1 in 2. We don't expect our teams to work past 5.15 in most of our shops. The earliest we start is 8.45am. We have every Christmas Eve, Christmas Day and Boxing Day off. The Sue Ryder Walthamstow charity shop stocks a wide range of quality yet affordable clothing, books, toys and household items. At Sue Ryder Walthamstow we strive to create a friendly and engaging atmosphere, and are always looking to increase the excellent and dedicated team of volunteers. About you Are you an experienced proactive shop manager? Do you have the retail skills to manage our charity store? If so, come and join the team at our Walthamstow shop and contribute to the work we do across Sue Ryder! To be successful in this role you'll have the commercial awareness to deliver sales and meet deadlines combined with ability to plan and prioritise. You will have proven team leadership skills and the ability to lead a large team of volunteers. It is essential is that you enjoy engaging with people, you have a positive can-do attitude and a good understanding of financial and IT administration. Other responsibilities include: • As Shop Manager you will be using your skills and retail experience to drive business, push sales and achieve targets. • Lead your team to deliver great customer service to our donors and customers. • Work with the local community to generate sufficient donated stock to drive sales. • Recruit, train & retain a volunteer team, who'll look to you for leadership and guidance. • Set high standards of merchandising and housekeeping, ensuring you and your teams health and safety is a priority. • Manage effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock at all times. • Act as a brand ambassador for Sue Ryder, supporting in store campaigns to promote the brand and national fundraising initiatives. • Manage effective stock processes through the Epos operation. Competitive Benefits Package - 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time) - Company pension scheme - Staff discount with thousands of retailers - Refer a Friend scheme - £250 payment - Enhanced maternity, paternity and adoption pay - Access to Employee support programme - Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals - and lots more. Please visit our careers website for the full list. Closing date: 14th July Interview date: 22nd July We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation. Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process by emailing If you want more than just a job, we want you. Join the team and be there when it matters. Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters. If you are having trouble completing this application, please email , and a member of our team will assist you.
About The Role As an Office Co-ordinator, you will be responsible for setting the tone in greeting our clients, fostering relationships that fuel our success, the smooth running of one of our local offices and Sales & Lettings support and administration that's vital to helping us do the best deal for our customers. If you have an interest in administration, property and most importantly, if you take great satisfaction in providing exceptional customer service, come and kickstart your career with London's number 1. You are the first point of contact for our clients, applicants, and contractors. Your role is crucial in shaping people's first impression of our brand. Foxtons is the most recognisable London estate agency brand, so you will be dealing with in-person and telephone enquiries from customers looking to buy or rent in London. You'll be tasked with upholding impeccable standards within the office - ensuring a well-maintained, organised and well-stocked workspace for colleagues, customers and clients. You'll need to report any maintenance issues, manage the key system and ensure marketing displays are up to date at all times. This role also provides a fantastic insight into our Sales & Lettings teams. You'll get involved in preparing move-in packs for ingoing tenants and completion packs for new buyers, as well as registering applicants and booking valuations. You'll be working closely with the Sales & Lettings Managers, playing a key part in collecting and sourcing key compliance documents from Vendors, Landlords and prospective tenants to get Sales and Lettings deals completed. Career progression from this role is endless. Whether you choose to rise up through the Office Co-ordinator ranks or use the experience you've gained to move into other departments at Foxtons, the skills gained in this role will be invaluable. We offer: •£26,000 per annum, pro rata •Unrivalled training & upskilling opportunities throughout your career •Unlimited career potential for those with drive •Access to ideas, insight & network opportunities across the business •Equity, Diversity & Inclusivity networks with Foxtons-funded social events •Legendary Christmas Party, team nights out •One paid work day a year to volunteer for a charity of your choice •Wellbeing package including enhanced sick pay, free confidential counselling helpline, Mental Health First Aiders & access to a coaching platform • Enhanced parental policies, including generous shared parental leave • Pension scheme About You Your professionalism, organisation and communication will demonstrate Foxtons commitment to customer service. Your meticulous attention to detail is essential as our clients entrust you with their property and personal information. Collaborating across departments, you'll gain unparalleled industry insights as you build a strong network and knowledge base, so we are looking for a candidate with real ambition. If you bring the drive and determination to succeed, we promise a very real commitment to help make it happen. About The Company As London's number 1 estate agency brand, our customers choose us because we get it done. And we know it's our people that make us so successful. In over 40 years serving London and the Home Counties, we have discovered a winning formula for creating driven and ambitious professionals. This includes the best training at every stage, market-leading technology and the opportunity to work alongside some of the industry's most influential professionals. Is it important for you to know our Corporate Social Responsibility before you apply? Great, it's important to us too. Whether we're providing LGBTQ+ safe spaces, stocking our offices from charitable water suppliers or engaging in fabulous local events, our 50+ offices across London play a key part in our communities. We also offer annual paid time off for employees to volunteer at a charity of their choice. Many choose to support our partner, Single Homeless Project. This is London's largest homelessness charity, making a difference in 10,000 Londoners' lives across all 32 boroughs. TwentyCI data, 2023 v 2022 market share and market share growth of new instructions at a brand level
Jul 03, 2025
Full time
About The Role As an Office Co-ordinator, you will be responsible for setting the tone in greeting our clients, fostering relationships that fuel our success, the smooth running of one of our local offices and Sales & Lettings support and administration that's vital to helping us do the best deal for our customers. If you have an interest in administration, property and most importantly, if you take great satisfaction in providing exceptional customer service, come and kickstart your career with London's number 1. You are the first point of contact for our clients, applicants, and contractors. Your role is crucial in shaping people's first impression of our brand. Foxtons is the most recognisable London estate agency brand, so you will be dealing with in-person and telephone enquiries from customers looking to buy or rent in London. You'll be tasked with upholding impeccable standards within the office - ensuring a well-maintained, organised and well-stocked workspace for colleagues, customers and clients. You'll need to report any maintenance issues, manage the key system and ensure marketing displays are up to date at all times. This role also provides a fantastic insight into our Sales & Lettings teams. You'll get involved in preparing move-in packs for ingoing tenants and completion packs for new buyers, as well as registering applicants and booking valuations. You'll be working closely with the Sales & Lettings Managers, playing a key part in collecting and sourcing key compliance documents from Vendors, Landlords and prospective tenants to get Sales and Lettings deals completed. Career progression from this role is endless. Whether you choose to rise up through the Office Co-ordinator ranks or use the experience you've gained to move into other departments at Foxtons, the skills gained in this role will be invaluable. We offer: •£26,000 per annum, pro rata •Unrivalled training & upskilling opportunities throughout your career •Unlimited career potential for those with drive •Access to ideas, insight & network opportunities across the business •Equity, Diversity & Inclusivity networks with Foxtons-funded social events •Legendary Christmas Party, team nights out •One paid work day a year to volunteer for a charity of your choice •Wellbeing package including enhanced sick pay, free confidential counselling helpline, Mental Health First Aiders & access to a coaching platform • Enhanced parental policies, including generous shared parental leave • Pension scheme About You Your professionalism, organisation and communication will demonstrate Foxtons commitment to customer service. Your meticulous attention to detail is essential as our clients entrust you with their property and personal information. Collaborating across departments, you'll gain unparalleled industry insights as you build a strong network and knowledge base, so we are looking for a candidate with real ambition. If you bring the drive and determination to succeed, we promise a very real commitment to help make it happen. About The Company As London's number 1 estate agency brand, our customers choose us because we get it done. And we know it's our people that make us so successful. In over 40 years serving London and the Home Counties, we have discovered a winning formula for creating driven and ambitious professionals. This includes the best training at every stage, market-leading technology and the opportunity to work alongside some of the industry's most influential professionals. Is it important for you to know our Corporate Social Responsibility before you apply? Great, it's important to us too. Whether we're providing LGBTQ+ safe spaces, stocking our offices from charitable water suppliers or engaging in fabulous local events, our 50+ offices across London play a key part in our communities. We also offer annual paid time off for employees to volunteer at a charity of their choice. Many choose to support our partner, Single Homeless Project. This is London's largest homelessness charity, making a difference in 10,000 Londoners' lives across all 32 boroughs. TwentyCI data, 2023 v 2022 market share and market share growth of new instructions at a brand level
Lettings Insurance Administrator We are looking for an enthusiastic and motivated customer service specialist who wants to be a part of our passionate and dedicated Lettings Insurance team. As a Lettings Insurance Administrator, you will be working for the UK s largest property services group where we serve our customers in multiple locations. We have unparalleled coverage of the UK property market, and we are uniquely placed to support our customers across the residential and commercial property markets. Responsibilities of a Lettings Insurance Administrator : Logging all support calls to demonstrate response times and resource Ensuring you have a comprehensive understanding of the current Lettings Insurance products being sold through the branch network in order that you can support and assist the branch network with any queries Processing requests for new users Following up all new users requests to ensure that Branch Managers Carrying out quality control audits on various areas of the sale of general insurance within the lettings branches, to ensure that all are compliant with the currently agreed audit matrix Assisting with the annual (and other periodic) compliance auditing of branches and colleagues to ensure that the full requirements of CPS are met Maintaining comprehensive records of the results of all quality control audits in order that these can be submitted to CPS as part of their auditing of CRL processes and sales Completing weekly dashboard, reports and general MI relating to the areas covered by your role. Monitoring the general insurance mailboxes for various products to ensure that all queries are answered promptly Compliance auditing and checks for various insurance products offered within the business Skills & Experience of a Lettings Insurance Administrator Quality Control and Auditing experience preferable First class customer service skills Excellent organisation, prioritisation and time management skills with a strong attention to detail Ability to work proactively and comfortable / excited at using their own initiative in a fast-paced environment where priorities can change regularly Strong communication, influencing and relationship skills High levels of energy, drive, enthusiasm with a passion for developing themselves and being an active and supportive member of a high performing team High level of competency in IT along with excellent written and spoken English Benefits for a Lettings Insurance Administrator: Pension scheme 23 days annual leave, increasing with service Training and career progression opportunities throughout the business Industry recognised qualifications Discount schemes covering retail, entertainment, travel and health Free on-site parking Countrywide, part of the Connells Group, is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. CC00619
Jul 03, 2025
Full time
Lettings Insurance Administrator We are looking for an enthusiastic and motivated customer service specialist who wants to be a part of our passionate and dedicated Lettings Insurance team. As a Lettings Insurance Administrator, you will be working for the UK s largest property services group where we serve our customers in multiple locations. We have unparalleled coverage of the UK property market, and we are uniquely placed to support our customers across the residential and commercial property markets. Responsibilities of a Lettings Insurance Administrator : Logging all support calls to demonstrate response times and resource Ensuring you have a comprehensive understanding of the current Lettings Insurance products being sold through the branch network in order that you can support and assist the branch network with any queries Processing requests for new users Following up all new users requests to ensure that Branch Managers Carrying out quality control audits on various areas of the sale of general insurance within the lettings branches, to ensure that all are compliant with the currently agreed audit matrix Assisting with the annual (and other periodic) compliance auditing of branches and colleagues to ensure that the full requirements of CPS are met Maintaining comprehensive records of the results of all quality control audits in order that these can be submitted to CPS as part of their auditing of CRL processes and sales Completing weekly dashboard, reports and general MI relating to the areas covered by your role. Monitoring the general insurance mailboxes for various products to ensure that all queries are answered promptly Compliance auditing and checks for various insurance products offered within the business Skills & Experience of a Lettings Insurance Administrator Quality Control and Auditing experience preferable First class customer service skills Excellent organisation, prioritisation and time management skills with a strong attention to detail Ability to work proactively and comfortable / excited at using their own initiative in a fast-paced environment where priorities can change regularly Strong communication, influencing and relationship skills High levels of energy, drive, enthusiasm with a passion for developing themselves and being an active and supportive member of a high performing team High level of competency in IT along with excellent written and spoken English Benefits for a Lettings Insurance Administrator: Pension scheme 23 days annual leave, increasing with service Training and career progression opportunities throughout the business Industry recognised qualifications Discount schemes covering retail, entertainment, travel and health Free on-site parking Countrywide, part of the Connells Group, is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. CC00619
About The Role Role: Assistant Store Manager / Location: Sutton / Salary: £29,627 per annum (OTE £32,589) plus benefits / Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times. What we give back to you We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there's a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include: Competitive rates of pay reviewed on an annual basis Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%) Additional day off for your Birthday Holiday entitlement of 28 days, increasing with service Training and support to help you develop a great career with us from day one Great pension and sharesave schemes Social events throughout the year Family friendly policies which include enhanced maternity, paternity and adoption packages Free on-site parking Cycle to work scheme and gym discounts Vouchers for important life events, birthdays and long service rewards Day off to volunteer for one of our charity partners Access to wellbeing support and employee assistance programme (EAP) What you ll be doing As an Assistant Store Manager, you will work closely with the Store Manager / Deputy Store Manager to help drive the success of store performance and your team's development, so you will need to be aligned with our values, your team and delivering exceptional customer service. We love a bit of get up and go, so you won't be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be: Leading from the front and work shoulder to shoulder with your team Managing, recognising and rewarding your team whilst maximising the performance of your store Identify the potential of your team to ensure there is a strong pipeline of talent Support in creating a working environment where people are happy to come into work Ownership of store financial contribution in order to drive sales and control costs Ensure you and your team always provide the highest level of customer service Maintain commercial awareness of competitors to improve team and store performance Ensure you take responsibility for all aspects of store operations in the Store Managers absence, including maintaining the cleanliness and maintenance of the store, complying with health and safety standards, monitoring store security and accurate completion of administration Encourage a positive and flexible approach to daily management of the store/team Find out more about a Store Role About Us Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That's why it's essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we've maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing - whatever the challenge. We take great pride in the culture we've created-a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it's not just about work-we also encourage our teams to socialise, connect, and celebrate their successes together. So, if you're excited about this role but your experience doesn't align perfectly with everything in the job description, we would encourage you to apply. It's not just your skills we are looking for, it's your personality. If you have great leadership skills, a genuine desire to support and inspire your team, a positive attitude and are not afraid of a challenge, please get in touch. We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know. Find out more about life at Big Yellow
Jul 03, 2025
Full time
About The Role Role: Assistant Store Manager / Location: Sutton / Salary: £29,627 per annum (OTE £32,589) plus benefits / Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times. What we give back to you We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there's a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include: Competitive rates of pay reviewed on an annual basis Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%) Additional day off for your Birthday Holiday entitlement of 28 days, increasing with service Training and support to help you develop a great career with us from day one Great pension and sharesave schemes Social events throughout the year Family friendly policies which include enhanced maternity, paternity and adoption packages Free on-site parking Cycle to work scheme and gym discounts Vouchers for important life events, birthdays and long service rewards Day off to volunteer for one of our charity partners Access to wellbeing support and employee assistance programme (EAP) What you ll be doing As an Assistant Store Manager, you will work closely with the Store Manager / Deputy Store Manager to help drive the success of store performance and your team's development, so you will need to be aligned with our values, your team and delivering exceptional customer service. We love a bit of get up and go, so you won't be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be: Leading from the front and work shoulder to shoulder with your team Managing, recognising and rewarding your team whilst maximising the performance of your store Identify the potential of your team to ensure there is a strong pipeline of talent Support in creating a working environment where people are happy to come into work Ownership of store financial contribution in order to drive sales and control costs Ensure you and your team always provide the highest level of customer service Maintain commercial awareness of competitors to improve team and store performance Ensure you take responsibility for all aspects of store operations in the Store Managers absence, including maintaining the cleanliness and maintenance of the store, complying with health and safety standards, monitoring store security and accurate completion of administration Encourage a positive and flexible approach to daily management of the store/team Find out more about a Store Role About Us Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That's why it's essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we've maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing - whatever the challenge. We take great pride in the culture we've created-a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it's not just about work-we also encourage our teams to socialise, connect, and celebrate their successes together. So, if you're excited about this role but your experience doesn't align perfectly with everything in the job description, we would encourage you to apply. It's not just your skills we are looking for, it's your personality. If you have great leadership skills, a genuine desire to support and inspire your team, a positive attitude and are not afraid of a challenge, please get in touch. We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know. Find out more about life at Big Yellow
Customer Service Specialist Chester Competitive Salary Your new company Join a global manufacturing organisation based in Chester, operating in a niche market with products that are sold in over 50+ countries. My client is looking for an experienced Customer Service professional with a proven background in a similar industry to join their small team on a permanent basis. Your new role Reporting to the Sales and Business Development Manager, the successful candidate will assist the sales team by providing a committed, proactive support function in all aspects of everyday sales activity, ensuring the customer's experience is a positive and memorable one. You will act as a 'go to' for information and problem-solving. Your primary responsibilities will include but not be limited to the below: Responding to customer requests for product information, price and/or availability via e-mail, phone, chat applications Order processing Providing support to the address for volume enquiries Acting as first line of contact for inbound sales team phone calls Providing follow-up and tracking with customers on quotation requests and on receipt of goods and paperwork and service ratings Assist with support for the training we offer to our customers Pivoting data from tracking and follow-up work, from our CRM and from other channels to identify opportunities to improve, identify customer needs and/or to maintain positive customer experiences Adhere to all local legal, health and safety and compliance requirements, policies and procedures What you'll need to succeed Prior experience in a customer service or sales administration role within a manufacturing organisation or similar Excellent working knowledge of SAP Excellent working knowledge of Salesforce Strong numeric and analytical skills Attention to detail and ability to multitask Willingness to continue to train, to learn, to grow What you'll get in return 4% matched pension contributions 2 x basic salary life cover with attached EAP program Paid medical appointment attendance and annual medical screenings Service anniversary recognition from Year 1 Early finish Fridays (on rota) 25 days holiday plus public holidays per annum + bank holidays What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 03, 2025
Full time
Customer Service Specialist Chester Competitive Salary Your new company Join a global manufacturing organisation based in Chester, operating in a niche market with products that are sold in over 50+ countries. My client is looking for an experienced Customer Service professional with a proven background in a similar industry to join their small team on a permanent basis. Your new role Reporting to the Sales and Business Development Manager, the successful candidate will assist the sales team by providing a committed, proactive support function in all aspects of everyday sales activity, ensuring the customer's experience is a positive and memorable one. You will act as a 'go to' for information and problem-solving. Your primary responsibilities will include but not be limited to the below: Responding to customer requests for product information, price and/or availability via e-mail, phone, chat applications Order processing Providing support to the address for volume enquiries Acting as first line of contact for inbound sales team phone calls Providing follow-up and tracking with customers on quotation requests and on receipt of goods and paperwork and service ratings Assist with support for the training we offer to our customers Pivoting data from tracking and follow-up work, from our CRM and from other channels to identify opportunities to improve, identify customer needs and/or to maintain positive customer experiences Adhere to all local legal, health and safety and compliance requirements, policies and procedures What you'll need to succeed Prior experience in a customer service or sales administration role within a manufacturing organisation or similar Excellent working knowledge of SAP Excellent working knowledge of Salesforce Strong numeric and analytical skills Attention to detail and ability to multitask Willingness to continue to train, to learn, to grow What you'll get in return 4% matched pension contributions 2 x basic salary life cover with attached EAP program Paid medical appointment attendance and annual medical screenings Service anniversary recognition from Year 1 Early finish Fridays (on rota) 25 days holiday plus public holidays per annum + bank holidays What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Lead Generation Executive Your new company Hays is working with a forward-thinking company dedicated to providing excellent customer services. They are currently seeking a motivated and detail-oriented Sales Administrator to support our new business development activities. Your new role Conduct desktop research to identify prospective companies based on companies target market and ideal customer profile.Perform telephone cold calling to verify key decision makers at prospect companies.Record information gathered from calls in the Salesforce CRM system.Set call tasks for the New Business Development Manager in the Salesforce CRM system.Adhere to company policies, procedures, culture, and business ethics.Proactively look for ways to develop the role to achieve results. What you'll need to succeed High attention to detail.Organised and efficient.Good listening skills.Motivated, outgoing, and energetic attitude.Focused and goal-oriented.Effective and articulate communicator.Creative thinker.Team player.Resilience to handle objections, obstacles, and rejections to meet targets.Ability to engage in conversation via cold calls What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 03, 2025
Full time
Lead Generation Executive Your new company Hays is working with a forward-thinking company dedicated to providing excellent customer services. They are currently seeking a motivated and detail-oriented Sales Administrator to support our new business development activities. Your new role Conduct desktop research to identify prospective companies based on companies target market and ideal customer profile.Perform telephone cold calling to verify key decision makers at prospect companies.Record information gathered from calls in the Salesforce CRM system.Set call tasks for the New Business Development Manager in the Salesforce CRM system.Adhere to company policies, procedures, culture, and business ethics.Proactively look for ways to develop the role to achieve results. What you'll need to succeed High attention to detail.Organised and efficient.Good listening skills.Motivated, outgoing, and energetic attitude.Focused and goal-oriented.Effective and articulate communicator.Creative thinker.Team player.Resilience to handle objections, obstacles, and rejections to meet targets.Ability to engage in conversation via cold calls What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Job Role The Supply Chain Administrator will report to the Head of Supply. This role provides support to the Supply Chain team, assisting in maintaining all activities and participating in selected projects. The role includes acting as the main contact and coordinator for third-party logistics providers. Main Responsibilities: Process all orders and maintain the sales system in collaboration with the database manager. Serve as the primary contact for third-party logistics providers for the chilled business, contributing to quarterly reviews. Liaise with customers and logistics suppliers to manage delivery requirements and resolve discrepancies. Report discrepancies and develop improvement plans. Analyze wastage causes and recharge suppliers based on agreed terms and conditions. Manage wastage levels by selling to brokers at a good price or disposing of it cost-effectively. Report on departmental KPIs, including service levels and wastage. Manage stock levels and place orders with factories abroad. Candidate Profile: The ideal candidate will be a recent graduate with a technical degree or have experience in retail or logistics. They should be detail-oriented, able to meet challenging deadlines, and adaptable to changing environments. The candidate must be capable of working independently and collaboratively, prioritizing tasks effectively. Since the role involves managing third-party relationships, strong communication skills are essential to represent the business needs effectively. Skills: Strong communication skills Practical thinking, attention to detail, and data interpretation skills Hardworking, highly organized, and efficient Proficiency with Microsoft Office and Excel Location: Full-time position based in West London (Hammersmith). Company Package: Market leader in their products and sector Salary up to £28,000 depending on experience Single healthcare cover Permanent health insurance Company pension contribution 25 days holiday plus bank holidays Company sick pay 4x Death in Service benefit
Jul 03, 2025
Full time
Job Role The Supply Chain Administrator will report to the Head of Supply. This role provides support to the Supply Chain team, assisting in maintaining all activities and participating in selected projects. The role includes acting as the main contact and coordinator for third-party logistics providers. Main Responsibilities: Process all orders and maintain the sales system in collaboration with the database manager. Serve as the primary contact for third-party logistics providers for the chilled business, contributing to quarterly reviews. Liaise with customers and logistics suppliers to manage delivery requirements and resolve discrepancies. Report discrepancies and develop improvement plans. Analyze wastage causes and recharge suppliers based on agreed terms and conditions. Manage wastage levels by selling to brokers at a good price or disposing of it cost-effectively. Report on departmental KPIs, including service levels and wastage. Manage stock levels and place orders with factories abroad. Candidate Profile: The ideal candidate will be a recent graduate with a technical degree or have experience in retail or logistics. They should be detail-oriented, able to meet challenging deadlines, and adaptable to changing environments. The candidate must be capable of working independently and collaboratively, prioritizing tasks effectively. Since the role involves managing third-party relationships, strong communication skills are essential to represent the business needs effectively. Skills: Strong communication skills Practical thinking, attention to detail, and data interpretation skills Hardworking, highly organized, and efficient Proficiency with Microsoft Office and Excel Location: Full-time position based in West London (Hammersmith). Company Package: Market leader in their products and sector Salary up to £28,000 depending on experience Single healthcare cover Permanent health insurance Company pension contribution 25 days holiday plus bank holidays Company sick pay 4x Death in Service benefit
Solution Architect for Enterprise Technology Services Reporting to Director of Technology - Group and Client Services The Solutions Architect proactively and holistically leads and supports EA activities that guide the development and management of a portfolio of solutions. Solutions include projects, systems (including applications, technologies, processes, and information), shared infrastructure services and shared application services. They understand the concepts of business goals, objectives and business outcomes, business capabilities, value-streams, and business processes and their importance in solution architecture. The solutions architect provides the necessary leadership, analysis and design tasks related to support the development of technology solutions to ensure that solutions meet business needs and align with architectural governance and standards. They create deliverables for managing the organization's portfolio of "to be" and "as is" solutions - including systems (applications, processes, information and technology), shared infrastructure services, and shared application services and components to enable and drive targeted business outcomes. This role will involve designing solutions in the fund administration industry, covering infrastructure and application integration for applications including Salesforce, Workday, Bank Clarity, Swift, Medius, FenX as well as data and integration platforms. There are multiple projects that will cover these areas, so broad experience across infrastructure and applications is essential. Key responsibilities: The Solution Architect will demonstrate competencies across four key dimensions: 1 - Interpret Business Needs Translates business and technical requirements into an architectural blueprint to achieve business objectives and documents all solution architecture design and analysis work Works closely with the product owners and product managers to ensure a robust architectural runway that can support future business requirements throughout the product lifecycle Understands business drivers and business capabilities (future and current state) and determines corresponding enterprise solution designs and change requirements to drive the organization's targeted business outcomes Example deliverables: requirements traceability document, business process/capability impact assessment, business process diagrams 2 - Assess Technology Monitors the current-state solution portfolio to identify deficiencies through aging of the technologies used by the application, or misalignment with business requirements / IT Strategy Supports product managers in end of life product decisions to maintain, refresh or retire services, or systems, including applications, technologies, processes, and information Understands emerging technology trends and disruptions and their practical application to enable new and evolving business and operating models Analyses the technology industry, competitors, and market trends, and determines their potential implications for a given solution Analyses the business-IT environment to detect critical deficiencies, legacy, and technical debt, and recommends solutions for improvement Facilitates the evaluation and selection of software product standards and services, as well as the design of standard and custom software configurations Consults with application and infrastructure development projects and products to fit systems or infrastructure to architecture and identify when it is necessary to modify designs to accommodate the solutions architecture Example deliverables: Current state architecture documentation, vendor assessment for RFP, contribution to cost/benefit analysis, contributions to proof-of-concept implementation 3 - Apply Technology Leads evaluation, design and analysis for the implementation of a solutions architecture across a group of specific business applications or technologies based on enterprise business strategy, business capabilities, value-streams, business requirements and enterprise standards Manages and develops the architecture for a broader scope of projects or products, working closely with application architects that manage and design architecture for a single project or product or initiative Develops a roadmap for the evolution of the enterprise solution portfolio from current to future state, as defined by the solutions architecture Acts as a consultant on a broad range of technologies, platforms, and vendor offerings to drive targeted business outcomes Creates architectural designs to guide and contextualise solution development across products, services, projects, and systems, including applications, technologies, processes, and information Works closely with the program management office (PMO) or project management office to ensure the execution of plans corresponds with what is being promised throughout the project or product lifecycle Provides consulting support to application architects within agile teams to ensure the project or product is aligned with the overall enterprise architecture Provides deliverables like standard definitions, reference models and architecture designs to support architectural governance to assess the impact of new and ongoing technology investment on the business and IT estate Supports a community of practice (CoP), guiding and helping agile teams, product owners to align with the overall enterprise architecture governance and assurance Designs and directs the governance activities associated with ensuring solutions architecture assurance and compliance Defines the principles, guidelines, standards, and solution patterns to ensure solution decisions are aligned with the enterprise's future-state architecture vision Skills & Experience: Bachelor's degree in computer science, information-technology, engineering, system analysis or a related study, or equivalent experience Minimum of five years of experience in at least two IT solution development disciplines, including technical or infrastructure architecture, network management, application development, middleware, database management or cloud development Exposure to multiple, diverse technologies, platforms, and processing environments Good understanding of strategic and emerging technology trends, and the practical application of existing and emerging technologies to new and evolving business and operating models Good understanding of product management, agile principles and development methodologies and capability of supporting agile teams by providing advice and guidance on opportunities, impact, and risks, taking account of technical and architectural debt Experience working in a relevant industry is helpful, but not required. Experience developing architecture blueprints, strategies, and roadmaps Experience delivering presentations to senior-level executives and technical audiences Drive, passion, and enthusiasm for success and quality Presents a professional image in words, tone, and style Able to effectively deal with changing priorities or obstacles and to provide alternative options or solutions A team player the job holder will build strong relationships both within Aztec as well as with the suppliers and 3rd parties as required Resilience to cope with demands and tight timescales and remain calm under pressure Approachable, with ability to operate at all team levels Pragmatic, problem solver, willing to solve problems or seek out required resolution Initiative and problem solving: identifies problems, provides / facilitates the creation of options and recommendations, and uses initiative to drive solutions in a positive and constructive manner; whilst being able to identify and manages risk. Excellent communication: communicates with clarity and confidence at all levels; adapts style and content to the needs of the audience by being inspirational We will provide the training in house for relevant technical knowledge and soft skills to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.
Jul 03, 2025
Full time
Solution Architect for Enterprise Technology Services Reporting to Director of Technology - Group and Client Services The Solutions Architect proactively and holistically leads and supports EA activities that guide the development and management of a portfolio of solutions. Solutions include projects, systems (including applications, technologies, processes, and information), shared infrastructure services and shared application services. They understand the concepts of business goals, objectives and business outcomes, business capabilities, value-streams, and business processes and their importance in solution architecture. The solutions architect provides the necessary leadership, analysis and design tasks related to support the development of technology solutions to ensure that solutions meet business needs and align with architectural governance and standards. They create deliverables for managing the organization's portfolio of "to be" and "as is" solutions - including systems (applications, processes, information and technology), shared infrastructure services, and shared application services and components to enable and drive targeted business outcomes. This role will involve designing solutions in the fund administration industry, covering infrastructure and application integration for applications including Salesforce, Workday, Bank Clarity, Swift, Medius, FenX as well as data and integration platforms. There are multiple projects that will cover these areas, so broad experience across infrastructure and applications is essential. Key responsibilities: The Solution Architect will demonstrate competencies across four key dimensions: 1 - Interpret Business Needs Translates business and technical requirements into an architectural blueprint to achieve business objectives and documents all solution architecture design and analysis work Works closely with the product owners and product managers to ensure a robust architectural runway that can support future business requirements throughout the product lifecycle Understands business drivers and business capabilities (future and current state) and determines corresponding enterprise solution designs and change requirements to drive the organization's targeted business outcomes Example deliverables: requirements traceability document, business process/capability impact assessment, business process diagrams 2 - Assess Technology Monitors the current-state solution portfolio to identify deficiencies through aging of the technologies used by the application, or misalignment with business requirements / IT Strategy Supports product managers in end of life product decisions to maintain, refresh or retire services, or systems, including applications, technologies, processes, and information Understands emerging technology trends and disruptions and their practical application to enable new and evolving business and operating models Analyses the technology industry, competitors, and market trends, and determines their potential implications for a given solution Analyses the business-IT environment to detect critical deficiencies, legacy, and technical debt, and recommends solutions for improvement Facilitates the evaluation and selection of software product standards and services, as well as the design of standard and custom software configurations Consults with application and infrastructure development projects and products to fit systems or infrastructure to architecture and identify when it is necessary to modify designs to accommodate the solutions architecture Example deliverables: Current state architecture documentation, vendor assessment for RFP, contribution to cost/benefit analysis, contributions to proof-of-concept implementation 3 - Apply Technology Leads evaluation, design and analysis for the implementation of a solutions architecture across a group of specific business applications or technologies based on enterprise business strategy, business capabilities, value-streams, business requirements and enterprise standards Manages and develops the architecture for a broader scope of projects or products, working closely with application architects that manage and design architecture for a single project or product or initiative Develops a roadmap for the evolution of the enterprise solution portfolio from current to future state, as defined by the solutions architecture Acts as a consultant on a broad range of technologies, platforms, and vendor offerings to drive targeted business outcomes Creates architectural designs to guide and contextualise solution development across products, services, projects, and systems, including applications, technologies, processes, and information Works closely with the program management office (PMO) or project management office to ensure the execution of plans corresponds with what is being promised throughout the project or product lifecycle Provides consulting support to application architects within agile teams to ensure the project or product is aligned with the overall enterprise architecture Provides deliverables like standard definitions, reference models and architecture designs to support architectural governance to assess the impact of new and ongoing technology investment on the business and IT estate Supports a community of practice (CoP), guiding and helping agile teams, product owners to align with the overall enterprise architecture governance and assurance Designs and directs the governance activities associated with ensuring solutions architecture assurance and compliance Defines the principles, guidelines, standards, and solution patterns to ensure solution decisions are aligned with the enterprise's future-state architecture vision Skills & Experience: Bachelor's degree in computer science, information-technology, engineering, system analysis or a related study, or equivalent experience Minimum of five years of experience in at least two IT solution development disciplines, including technical or infrastructure architecture, network management, application development, middleware, database management or cloud development Exposure to multiple, diverse technologies, platforms, and processing environments Good understanding of strategic and emerging technology trends, and the practical application of existing and emerging technologies to new and evolving business and operating models Good understanding of product management, agile principles and development methodologies and capability of supporting agile teams by providing advice and guidance on opportunities, impact, and risks, taking account of technical and architectural debt Experience working in a relevant industry is helpful, but not required. Experience developing architecture blueprints, strategies, and roadmaps Experience delivering presentations to senior-level executives and technical audiences Drive, passion, and enthusiasm for success and quality Presents a professional image in words, tone, and style Able to effectively deal with changing priorities or obstacles and to provide alternative options or solutions A team player the job holder will build strong relationships both within Aztec as well as with the suppliers and 3rd parties as required Resilience to cope with demands and tight timescales and remain calm under pressure Approachable, with ability to operate at all team levels Pragmatic, problem solver, willing to solve problems or seek out required resolution Initiative and problem solving: identifies problems, provides / facilitates the creation of options and recommendations, and uses initiative to drive solutions in a positive and constructive manner; whilst being able to identify and manages risk. Excellent communication: communicates with clarity and confidence at all levels; adapts style and content to the needs of the audience by being inspirational We will provide the training in house for relevant technical knowledge and soft skills to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Department: Divisional Head - Hamish Barton Job Category: Front Office Location: London, GB, EC2V 7QN Rathbones provides individual investment and wealth management services for private clients, charities, trustees and professional partners. We have been trusted for generations to manage and preserve our clients' wealth. Our tradition of investing and acting responsibly has been with us from the beginning and continues to lead us forward. Our ambition is to be recognised as the UK's most responsible wealth manager. We see it as our responsibility to invest for everyone's tomorrow. That means doing the right thing for our clients and for others too. Keeping the future in mind when we make decisions today. Looking beyond the short term for the most sustainable outcome. This is how we build enduring value for our clients, make a wider contribution to society and create a lasting legacy. Thinking, acting and investing responsibly. Role: Client Service Executive Department: RIM Location: London Contract Type: Permanent Reporting to William Day The Role Acts as the primary point of contact for client enquiries. Manages all client lifecycle processes and oversees the operating model for their respective investment management team whilst delivering and contributing to excellent client service. Outcomes of the Role Develop and maintain relationships with clients and business stakeholders, utilising knowledge of the business and client requirements to deliver the desired client outcomes. Manage the client lifecycle administration process to ensure a timely and efficient client experience. Take ownership and accountability for all client administration tasks. Act as the main liaison between the client, your investment team, operations and other key stakeholders and ensure all parties are kept informed. Ensure all client lifecycle processes are followed and adhered to in accordance with the RIM Operating Model (e.g. end-to-end management of account opening, on-boarding and transfer processes; processing client payments and account amendments; supporting quarterly portfolio valuation processes) whilst all process enhancement suggestions are escalated accordingly. Understand client suitability requirements and support your investment team with regard to gathering the relevant information to support client suitability (e.g. ATRQ, Financial Questionnaires), producing client summaries/welcome letters. Work closely with the team and wider administration functions to develop and share best practice. Act as the first point of contact for clients, assuming the role of the "go to" person for administration queries. This includes attending client meetings and leading discussions regarding client administration matters. Knowledge & Experience Knowledge of regulatory environment in which we operate. Understanding of the products and services we provide. Experience working in a similar role in Financial Services managing end-to-end administration processes. Experience managing administrative staff (desirable). Grades A-C at GCSE or equivalent in English and Maths. Life at Rathbones We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all. We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values - those that are passionate about client service, operate with the highest levels of integrity and have a strong results focus. We're a Level 1 Disability Confident employer under the UK Government scheme. This means we've signed up to a set of commitments around how we recruit, retain and develop people with disabilities. Find out more about the Government Scheme online. If you require adjustments to apply for a role at Rathbones, please contact us via to let us know what adjustments you may need.
Jul 02, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Department: Divisional Head - Hamish Barton Job Category: Front Office Location: London, GB, EC2V 7QN Rathbones provides individual investment and wealth management services for private clients, charities, trustees and professional partners. We have been trusted for generations to manage and preserve our clients' wealth. Our tradition of investing and acting responsibly has been with us from the beginning and continues to lead us forward. Our ambition is to be recognised as the UK's most responsible wealth manager. We see it as our responsibility to invest for everyone's tomorrow. That means doing the right thing for our clients and for others too. Keeping the future in mind when we make decisions today. Looking beyond the short term for the most sustainable outcome. This is how we build enduring value for our clients, make a wider contribution to society and create a lasting legacy. Thinking, acting and investing responsibly. Role: Client Service Executive Department: RIM Location: London Contract Type: Permanent Reporting to William Day The Role Acts as the primary point of contact for client enquiries. Manages all client lifecycle processes and oversees the operating model for their respective investment management team whilst delivering and contributing to excellent client service. Outcomes of the Role Develop and maintain relationships with clients and business stakeholders, utilising knowledge of the business and client requirements to deliver the desired client outcomes. Manage the client lifecycle administration process to ensure a timely and efficient client experience. Take ownership and accountability for all client administration tasks. Act as the main liaison between the client, your investment team, operations and other key stakeholders and ensure all parties are kept informed. Ensure all client lifecycle processes are followed and adhered to in accordance with the RIM Operating Model (e.g. end-to-end management of account opening, on-boarding and transfer processes; processing client payments and account amendments; supporting quarterly portfolio valuation processes) whilst all process enhancement suggestions are escalated accordingly. Understand client suitability requirements and support your investment team with regard to gathering the relevant information to support client suitability (e.g. ATRQ, Financial Questionnaires), producing client summaries/welcome letters. Work closely with the team and wider administration functions to develop and share best practice. Act as the first point of contact for clients, assuming the role of the "go to" person for administration queries. This includes attending client meetings and leading discussions regarding client administration matters. Knowledge & Experience Knowledge of regulatory environment in which we operate. Understanding of the products and services we provide. Experience working in a similar role in Financial Services managing end-to-end administration processes. Experience managing administrative staff (desirable). Grades A-C at GCSE or equivalent in English and Maths. Life at Rathbones We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all. We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values - those that are passionate about client service, operate with the highest levels of integrity and have a strong results focus. We're a Level 1 Disability Confident employer under the UK Government scheme. This means we've signed up to a set of commitments around how we recruit, retain and develop people with disabilities. Find out more about the Government Scheme online. If you require adjustments to apply for a role at Rathbones, please contact us via to let us know what adjustments you may need.
Principal Business Development Manager, National Security and Defence, Canada Would you like to be part of a team focused on empowering and transforming the National Security and Defence sector? Do you have the business savvy, public sector experience, and technical background necessary to help solidify Amazon Web Services Canada, Inc. (AWS) position as a key partner and cloud innovator? The Canada Public Sector (CANPS) team is looking for an accomplished Principal Business Development Manager (BDM) to drive growth strategies for our National Security and Defence (NSD) practice. As NSD Principal BDM, you will have an exciting opportunity to help shape the future in a dynamic and critical sector, while advancing the national interests of Canada. The Principal BDM must operate at the intersection of national security and defence transformation and cloud innovation. You will work hand-in-hand with sales leadership and the extended NSD team to build go-to-market strategies focusing on delivering long-term revenue and cloud adoption at scale. You will work directly with key stakeholders across the business, including partner teams, policy, security, compliance, PR, and professional services to position AWS as the provider of choice for our customer's mission-based workloads in areas such as artificial intelligence, advanced cyber and space-based capabilities, quantum technologies. The ideal candidate will possess strategic business acumen with deep domain expertise to position AWS as a leader in this field. Key job responsibilities Key job responsibilities include, but are not limited to: Business Development: • Identify and pursue new business opportunities within the national security and defence sectors • Develop and maintain strong relationships with key stakeholders, including government agencies, military organizations, private sector partners and the defence industrial base • Create and implement strategic business plans to expand the practice's market presence • Prepare and deliver compelling proposals and presentations to potential clients • Negotiate contracts and close deals Thought Leadership/Advocacy: • Stay at the forefront of emerging trends, technologies, and policies in national security and defence • Produce high-quality thought leadership content, including white papers, articles, and presentations • Represent the company at industry conferences, panels, and forums as a subject matter expert • Contribute to the development of innovative solutions addressing complex national security challenges • Collaborate with internal teams to integrate business insights into service offerings Team Leadership: • Foster a culture of innovation and continuous learning within the practice • Collaborate with cross-functional teams to ensure seamless delivery of services Market Analysis: • Conduct in-depth market research to identify emerging opportunities and potential risks in the national security and defence sectors • Analyze competitor activities and market trends to inform strategic decision-making Qualifications: • Bachelor's degree required in a relevant field (e.g., International Relations, Strategy and Policy, Business Administration, Military/Security Studies) preferred • Minimum of 7 years in business development, or consulting, or related roles within the national security and defence sector • Proven track record of driving enterprise-scale initiatives with an understanding of government machinery and defence procurement • Deep understanding of national security and defence issues, policies, and technologies • Strong network of executive level contacts within government agencies, military/security organizations, and the defence industrial base • Excellent analytical, communication, and presentation skills • Ability to obtain and maintain required security clearances (Secret/Top Secret) BASIC QUALIFICATIONS - 7+ years of developing, negotiating and executing business agreements experience - 7+ years of professional or military experience - Bachelor's degree - Experience developing strategies that influence leadership decisions at the organizational level PREFERRED QUALIFICATIONS - Experience as a founder or executive focused on related segments, or as a practice leader or business unit owner Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 02, 2025
Full time
Principal Business Development Manager, National Security and Defence, Canada Would you like to be part of a team focused on empowering and transforming the National Security and Defence sector? Do you have the business savvy, public sector experience, and technical background necessary to help solidify Amazon Web Services Canada, Inc. (AWS) position as a key partner and cloud innovator? The Canada Public Sector (CANPS) team is looking for an accomplished Principal Business Development Manager (BDM) to drive growth strategies for our National Security and Defence (NSD) practice. As NSD Principal BDM, you will have an exciting opportunity to help shape the future in a dynamic and critical sector, while advancing the national interests of Canada. The Principal BDM must operate at the intersection of national security and defence transformation and cloud innovation. You will work hand-in-hand with sales leadership and the extended NSD team to build go-to-market strategies focusing on delivering long-term revenue and cloud adoption at scale. You will work directly with key stakeholders across the business, including partner teams, policy, security, compliance, PR, and professional services to position AWS as the provider of choice for our customer's mission-based workloads in areas such as artificial intelligence, advanced cyber and space-based capabilities, quantum technologies. The ideal candidate will possess strategic business acumen with deep domain expertise to position AWS as a leader in this field. Key job responsibilities Key job responsibilities include, but are not limited to: Business Development: • Identify and pursue new business opportunities within the national security and defence sectors • Develop and maintain strong relationships with key stakeholders, including government agencies, military organizations, private sector partners and the defence industrial base • Create and implement strategic business plans to expand the practice's market presence • Prepare and deliver compelling proposals and presentations to potential clients • Negotiate contracts and close deals Thought Leadership/Advocacy: • Stay at the forefront of emerging trends, technologies, and policies in national security and defence • Produce high-quality thought leadership content, including white papers, articles, and presentations • Represent the company at industry conferences, panels, and forums as a subject matter expert • Contribute to the development of innovative solutions addressing complex national security challenges • Collaborate with internal teams to integrate business insights into service offerings Team Leadership: • Foster a culture of innovation and continuous learning within the practice • Collaborate with cross-functional teams to ensure seamless delivery of services Market Analysis: • Conduct in-depth market research to identify emerging opportunities and potential risks in the national security and defence sectors • Analyze competitor activities and market trends to inform strategic decision-making Qualifications: • Bachelor's degree required in a relevant field (e.g., International Relations, Strategy and Policy, Business Administration, Military/Security Studies) preferred • Minimum of 7 years in business development, or consulting, or related roles within the national security and defence sector • Proven track record of driving enterprise-scale initiatives with an understanding of government machinery and defence procurement • Deep understanding of national security and defence issues, policies, and technologies • Strong network of executive level contacts within government agencies, military/security organizations, and the defence industrial base • Excellent analytical, communication, and presentation skills • Ability to obtain and maintain required security clearances (Secret/Top Secret) BASIC QUALIFICATIONS - 7+ years of developing, negotiating and executing business agreements experience - 7+ years of professional or military experience - Bachelor's degree - Experience developing strategies that influence leadership decisions at the organizational level PREFERRED QUALIFICATIONS - Experience as a founder or executive focused on related segments, or as a practice leader or business unit owner Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.