Company Description OVERVIEW Publicis Groupe is one of the world's largest communications holding companies, present in over 110 countries and employing about 100,000 professionals The Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation. HELPING OUR CLIENTS UNLOCK GROWTH IN THE PLATFORM WORLD Our clients compete in the platform world, a horizontal marketplace between creators and consumers, between speakers and listeners, between buyers and sellers. To thrive in the platform world, companies must continue to innovate their products and business models. Four imperatives (1. Real Identity, 2. Dynamic, Diverse and Disruptive Creativity 3., Smart Media and 4. Direct Relationships) via our suite of world-class agencies, are necessary for modern brands to win in the platform world. At Publicis Groupe, we've invested in capabilities across these four imperatives our clients need to unlock growth. As the only one who can architect, build and orchestrate end to end solutions, not only do we have a proven record of building bespoke models for clients and leading expertise across all major industry categories, we are able to offer our talents more opportunities to grow and benefit from a richer learning experience. We call this Power of One. Powered by a 100,000-strong network via Marcel, our AI-based platform, we are also able to provide our clients and talents instant access to resource, knowledge for any need, any time, in any market. THE SPIRIT OF VIVA LA DIFFERENCE Viva La Difference is deeply rooted in everything we do. It has always been in our DNA. From the birth of Publicis, 94 years ago, when Marcel Bleustein-Blanchet, our founder, invented French advertising. Viva La Difference expresses how we value and respect each individual and recognize what makes us distinctive. This is the charge that inspires our teams to celebrate the differences in identity, background, culture, and experience of all of us. It is how we behave with each other and our clients, and it is deeply rooted throughout our work, to elevate and bring to life our differences throughout the platform world. Job Description At Publicis Groupe , innovation is in our DNA-and Performics is where performance and technology meet to transform digital marketing outcomes for global brands. As a key capability within Publicis Media, Performics delivers high-impact digital activation strategies across 57+ markets. With over 30 nationalities in our team and deep partnerships with platforms like Google, Meta, Amazon, and The Trade Desk, we lead the way in delivering performance-driven solutions across search, social, programmatic, commerce, and affiliate marketing. We're not just about delivering clicks-we're about delivering business outcomes. This is a strategic operational role. You will play a pivotal part in ensuring that product initiatives across our digital performance ecosystem are operationally defined, structured for execution, and delivered with precision. Sitting between Product, Tech, Marketing, Sales, and Leadership, you will lead and orchestrate the processes that turn innovation into scaled, market-ready solutions. This role is perfect for someone who thrives in structured environments, understands the needs of digital marketing teams, and knows how to build the processes, governance, and alignment needed to make complex products work across regions, channels, and teams. Responsibilities 1. Product Strategy & Operational Definition Lead operational processes to define and scope new product features-ensuring they're backed by insights, business priorities, and feasibility assessments. Act as the voice of operational readiness within product development cycles, aligning MVPs with technical and marketing channel execution. Ensure all product documentation, requirements, and handovers are robust and execution-ready. Work cross-functionally to bridge the gap between strategy and channel-specific implementation needs. 2. Cross-Team Operational Collaboration & Alignment Serve as the primary operational conduit between Product, Engineering, Digital Marketing (Search, Social, Commerce, Programmatic), and Sales. Facilitate alignment across stakeholders through structured communication forums, working groups, and feedback loops. Translate product goals into operational roadmaps and delivery timelines, securing buy-in and ongoing accountability from all departments. Drive problem-solving for any operational barriers that prevent successful rollout or adoption. 3. Operational Excellence & Processes Build, optimise, and govern workflows for planning, prioritization, execution, and go-to-market enablement. Develop tools, reporting frameworks, and dashboards to track progress and performance of product initiatives across digital channels. Maintain intake and prioritisation mechanisms for requests related to digital marketing product needs and operational enhancements. Qualifications Required Experience A strong operational mindset -skilled at creating systems, frameworks, and workflows that drive clarity and alignment. Experience in product operations, program management, marketing operations, or similar roles focused on execution in complex digital environments. Understanding of how digital marketing channels operate, perform, and integrate with product delivery (e.g., Search, Paid Social, Programmatic, Commerce, Affiliates). Ability to manage competing priorities and cross-functional stakeholders in a matrixed, fast-moving organisation. Excellent communication skills to navigate between technical and non-technical audiences, and influence at multiple levels. Familiarity with tools like Jira, Confluence, Asana, and marketing analytics platforms to support agile planning and performance tracking. Preferred but Not Required Experience supporting go-to-market operations for digital tools, platforms, or data products. Insight into how product evolution impacts digital performance outcomes and marketing ROI. Certification in Agile (e.g., CSM, CSPO) or Project Management (e.g., PMP) is a plus. Preferred Skills PMP, Agile, or Scrum certifications a plus. Experience supporting global product rollouts. Fluency in marketing data and analytics to inform operational decision-making. Experience managing product assets or information across multiple digital platforms. Additional Information Benefits: In the UK, alongside the core benefits such as Pension, Life Assurance, Private Medical, and Income Protection Plan , we also offer: WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups)
Aug 14, 2025
Full time
Company Description OVERVIEW Publicis Groupe is one of the world's largest communications holding companies, present in over 110 countries and employing about 100,000 professionals The Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation. HELPING OUR CLIENTS UNLOCK GROWTH IN THE PLATFORM WORLD Our clients compete in the platform world, a horizontal marketplace between creators and consumers, between speakers and listeners, between buyers and sellers. To thrive in the platform world, companies must continue to innovate their products and business models. Four imperatives (1. Real Identity, 2. Dynamic, Diverse and Disruptive Creativity 3., Smart Media and 4. Direct Relationships) via our suite of world-class agencies, are necessary for modern brands to win in the platform world. At Publicis Groupe, we've invested in capabilities across these four imperatives our clients need to unlock growth. As the only one who can architect, build and orchestrate end to end solutions, not only do we have a proven record of building bespoke models for clients and leading expertise across all major industry categories, we are able to offer our talents more opportunities to grow and benefit from a richer learning experience. We call this Power of One. Powered by a 100,000-strong network via Marcel, our AI-based platform, we are also able to provide our clients and talents instant access to resource, knowledge for any need, any time, in any market. THE SPIRIT OF VIVA LA DIFFERENCE Viva La Difference is deeply rooted in everything we do. It has always been in our DNA. From the birth of Publicis, 94 years ago, when Marcel Bleustein-Blanchet, our founder, invented French advertising. Viva La Difference expresses how we value and respect each individual and recognize what makes us distinctive. This is the charge that inspires our teams to celebrate the differences in identity, background, culture, and experience of all of us. It is how we behave with each other and our clients, and it is deeply rooted throughout our work, to elevate and bring to life our differences throughout the platform world. Job Description At Publicis Groupe , innovation is in our DNA-and Performics is where performance and technology meet to transform digital marketing outcomes for global brands. As a key capability within Publicis Media, Performics delivers high-impact digital activation strategies across 57+ markets. With over 30 nationalities in our team and deep partnerships with platforms like Google, Meta, Amazon, and The Trade Desk, we lead the way in delivering performance-driven solutions across search, social, programmatic, commerce, and affiliate marketing. We're not just about delivering clicks-we're about delivering business outcomes. This is a strategic operational role. You will play a pivotal part in ensuring that product initiatives across our digital performance ecosystem are operationally defined, structured for execution, and delivered with precision. Sitting between Product, Tech, Marketing, Sales, and Leadership, you will lead and orchestrate the processes that turn innovation into scaled, market-ready solutions. This role is perfect for someone who thrives in structured environments, understands the needs of digital marketing teams, and knows how to build the processes, governance, and alignment needed to make complex products work across regions, channels, and teams. Responsibilities 1. Product Strategy & Operational Definition Lead operational processes to define and scope new product features-ensuring they're backed by insights, business priorities, and feasibility assessments. Act as the voice of operational readiness within product development cycles, aligning MVPs with technical and marketing channel execution. Ensure all product documentation, requirements, and handovers are robust and execution-ready. Work cross-functionally to bridge the gap between strategy and channel-specific implementation needs. 2. Cross-Team Operational Collaboration & Alignment Serve as the primary operational conduit between Product, Engineering, Digital Marketing (Search, Social, Commerce, Programmatic), and Sales. Facilitate alignment across stakeholders through structured communication forums, working groups, and feedback loops. Translate product goals into operational roadmaps and delivery timelines, securing buy-in and ongoing accountability from all departments. Drive problem-solving for any operational barriers that prevent successful rollout or adoption. 3. Operational Excellence & Processes Build, optimise, and govern workflows for planning, prioritization, execution, and go-to-market enablement. Develop tools, reporting frameworks, and dashboards to track progress and performance of product initiatives across digital channels. Maintain intake and prioritisation mechanisms for requests related to digital marketing product needs and operational enhancements. Qualifications Required Experience A strong operational mindset -skilled at creating systems, frameworks, and workflows that drive clarity and alignment. Experience in product operations, program management, marketing operations, or similar roles focused on execution in complex digital environments. Understanding of how digital marketing channels operate, perform, and integrate with product delivery (e.g., Search, Paid Social, Programmatic, Commerce, Affiliates). Ability to manage competing priorities and cross-functional stakeholders in a matrixed, fast-moving organisation. Excellent communication skills to navigate between technical and non-technical audiences, and influence at multiple levels. Familiarity with tools like Jira, Confluence, Asana, and marketing analytics platforms to support agile planning and performance tracking. Preferred but Not Required Experience supporting go-to-market operations for digital tools, platforms, or data products. Insight into how product evolution impacts digital performance outcomes and marketing ROI. Certification in Agile (e.g., CSM, CSPO) or Project Management (e.g., PMP) is a plus. Preferred Skills PMP, Agile, or Scrum certifications a plus. Experience supporting global product rollouts. Fluency in marketing data and analytics to inform operational decision-making. Experience managing product assets or information across multiple digital platforms. Additional Information Benefits: In the UK, alongside the core benefits such as Pension, Life Assurance, Private Medical, and Income Protection Plan , we also offer: WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups)
Customer Success Manager at $100m funded AI MarTech SaaS $90,000-$110,000 + Bonus + Benefits + Options This is a fantastic opportunity to represent an incredibly innovative and effective AI SaaS Customer Analytics and Engagement product and build relationships with an impressive roster of enterprise brands. The Company AI Marketing Automation & Analytics SaaS $100m in funding from top investors 75% of managers promoted from within Meta, Shopify, Snowflake partners The Role Take ownership and a hands-on, high-touch approach to key clients with a focus on product value Provide training, guidance and advice to clients to ensure optimum utilisation of the platform Ensure enterprise-level clients understand and make the best use of their data Desired Skills & Experience Customer Success for a B2B SaaS Product Enterprise, high-touch clients Hands-on consultative approach If you feel you have the relevant experience please reply to this advert or email your CV to Not right? Have a look at some of our other Grey Matter. Intelligent recruitment for the digital, technology, marketing and media sectors. Based in London, we partner with B2B & B2C technology companies, global brands, start-ups, publishers and agencies to find talent in London, across the UK and internationally. Our Advertising Technology Team are specialists in the digital advertising industry and work with a range of companies from ad tech vendors, media agencies and publishers working on vacancies across programmatic, paid social, PPC, CRM & data analytics. The key roles they hire for are ad operations, account managers, technical account managers, traders and analytics. Our portfolio of roles includes a variety of mid-senior and executive level roles
Aug 14, 2025
Full time
Customer Success Manager at $100m funded AI MarTech SaaS $90,000-$110,000 + Bonus + Benefits + Options This is a fantastic opportunity to represent an incredibly innovative and effective AI SaaS Customer Analytics and Engagement product and build relationships with an impressive roster of enterprise brands. The Company AI Marketing Automation & Analytics SaaS $100m in funding from top investors 75% of managers promoted from within Meta, Shopify, Snowflake partners The Role Take ownership and a hands-on, high-touch approach to key clients with a focus on product value Provide training, guidance and advice to clients to ensure optimum utilisation of the platform Ensure enterprise-level clients understand and make the best use of their data Desired Skills & Experience Customer Success for a B2B SaaS Product Enterprise, high-touch clients Hands-on consultative approach If you feel you have the relevant experience please reply to this advert or email your CV to Not right? Have a look at some of our other Grey Matter. Intelligent recruitment for the digital, technology, marketing and media sectors. Based in London, we partner with B2B & B2C technology companies, global brands, start-ups, publishers and agencies to find talent in London, across the UK and internationally. Our Advertising Technology Team are specialists in the digital advertising industry and work with a range of companies from ad tech vendors, media agencies and publishers working on vacancies across programmatic, paid social, PPC, CRM & data analytics. The key roles they hire for are ad operations, account managers, technical account managers, traders and analytics. Our portfolio of roles includes a variety of mid-senior and executive level roles
Our Mission: Activating audience insight through unrivalled human understanding, media execution strategies and sustainable technologies. Our Company Our pioneering technology is a powerful telescope into human understanding, turning billions of disparate audience data points into vibrant and easy to understand insights. It's complex data, made actionable for everyone. Unique to us, we join the technologies of audience intelligence and media buying together digitally - within our platform. We understand the unique value of the individual, which is why we aim to create a company structure that welcomes ideas from everyone. You can read more about our culture and values here. Your Role This is an exciting opportunity to join Fifty at a time of rapid growth. We're looking for a driven senior performance executive who understands paid social advertising and how audiences interact with advertising online. Your key responsibilities will be focusing on managing and optimising campaigns, as well as liaising with clients to drive the best performance for our accounts. You will be part of an ambitious and collaborative team of traders of various levels who work across Paid Social, Programmatic & PPC. You will report directly to the Head of Paid Social. Your Responsibilities Managing and growing your accounts Building, managing and optimising campaigns across multiple social channels Creating and updating client reports & writing commentary to send to clients Building strong relationships with clients and partner agencies Leveraging data-driven insights to enhance our paid social offerings Developing innovative strategies to assist our clients in achieving their objectives Offering end-to-end support: client communication, pixel implementation, campaign management, and reporting Your EssentialSkills Experience in paid social advertising, with an emphasis on Meta Business Manager. Exceptional reasoning, writing, numeric, and presentation skills Prior experience in a client-facing role Familiarity with commercial partnerships and competency in each stage, from pitching through to delivery The desire and experience to be a team player, with the ability to manage multiple shifting priorities as seamlessly as possible Your Extras Cross-platform knowledge: Experience with running ads on Reddit, TikTok, Pinterest, LinkedIn, and Snapchat is advantageous. Familiarity with Keynote and Excel (or similar programs) Our Benefits At Fifty we Recharge. 25 annual leave days + bank holidays Increased annual leave the longer you've worked with us Office closure over Christmas Give Back. Paid volunteer leave Matched giving for a fundraising cause Support. Contributory pension scheme based on level of seniority Generous and inclusive parental leave and sick pay policies Individual Learning & Development budgets A Mac laptop £100 personal budget for your home working station + a new monitor Mobile phone contract contributions Cycle to work scheme Socialise. Fifty Thursdays - monthly breakfasts and an early finish with games and drinks Company-wide quarterly socials Work-Life Balance at Fifty Flexibility Flexible working arrangements Work abroad options Dog friendly office Wellbeing Access to free counselling through our Employee Assistance Programme Three 'Duvet Days' in addition to annual leave Private healthcare Discounts on gym memberships and spa retreats For more insight into Fifty culture and office life, you can find us on Instagram . Our Diversity and InclusionCommitment At its core, Fifty aims to understand humans better - but this mission doesn't stop with our technology, it feeds into our internal ethos too. Our belief in the power of human connection has helped us build a workplace where everyone can thrive and succeed. We know that the best work happens when we bring diverse and innovative minds together to work towards a common goal. So if you want to join team Fifty, we can't wait to hear from you! You can find out more about our commitment to Diversity and Inclusion here. If you come from a marginalised or underrepresented group, we urge you to apply. We believe that diversity is key to building a strong and innovative team, and we want to ensure that all voices are heard and valued. If you are hesitant to apply because you don't feel you meet every single job requirement, we want to reassure you that we encourage all qualified candidates to apply. We believe that your unique perspective and experiences can bring invaluable insights to our team, and we are committed to providing a supportive and inclusive work environment where everyone can thrive. If you require additional support, or reasonable adjustments or would just like an informal chat about the recruitment process, please reach out to our People Manager at For the first stage in our recruitment process, your application documents will be anonymised. We therefore ask that you do not include your name or any other identifiable information in the written sections of the application. Your Salary £25,000 - £33,000 + company-wide bonus Our Logistics Our process consists of: 30 minute meeting with our People Manager to bring your CV to life and give you an insight into working at Fifty 1 hourvideo meeting with the hiring team who will ask and answer role specific questions Task based interview focusing on your experiences Face-to-face values based interview with one of our directors and our Senior People Executive We are able to let you know if you are invited to an interview or not. However, we do receive a lot of applications and as a small team we are sometimes unable to give individual feedback on each application.
Aug 14, 2025
Full time
Our Mission: Activating audience insight through unrivalled human understanding, media execution strategies and sustainable technologies. Our Company Our pioneering technology is a powerful telescope into human understanding, turning billions of disparate audience data points into vibrant and easy to understand insights. It's complex data, made actionable for everyone. Unique to us, we join the technologies of audience intelligence and media buying together digitally - within our platform. We understand the unique value of the individual, which is why we aim to create a company structure that welcomes ideas from everyone. You can read more about our culture and values here. Your Role This is an exciting opportunity to join Fifty at a time of rapid growth. We're looking for a driven senior performance executive who understands paid social advertising and how audiences interact with advertising online. Your key responsibilities will be focusing on managing and optimising campaigns, as well as liaising with clients to drive the best performance for our accounts. You will be part of an ambitious and collaborative team of traders of various levels who work across Paid Social, Programmatic & PPC. You will report directly to the Head of Paid Social. Your Responsibilities Managing and growing your accounts Building, managing and optimising campaigns across multiple social channels Creating and updating client reports & writing commentary to send to clients Building strong relationships with clients and partner agencies Leveraging data-driven insights to enhance our paid social offerings Developing innovative strategies to assist our clients in achieving their objectives Offering end-to-end support: client communication, pixel implementation, campaign management, and reporting Your EssentialSkills Experience in paid social advertising, with an emphasis on Meta Business Manager. Exceptional reasoning, writing, numeric, and presentation skills Prior experience in a client-facing role Familiarity with commercial partnerships and competency in each stage, from pitching through to delivery The desire and experience to be a team player, with the ability to manage multiple shifting priorities as seamlessly as possible Your Extras Cross-platform knowledge: Experience with running ads on Reddit, TikTok, Pinterest, LinkedIn, and Snapchat is advantageous. Familiarity with Keynote and Excel (or similar programs) Our Benefits At Fifty we Recharge. 25 annual leave days + bank holidays Increased annual leave the longer you've worked with us Office closure over Christmas Give Back. Paid volunteer leave Matched giving for a fundraising cause Support. Contributory pension scheme based on level of seniority Generous and inclusive parental leave and sick pay policies Individual Learning & Development budgets A Mac laptop £100 personal budget for your home working station + a new monitor Mobile phone contract contributions Cycle to work scheme Socialise. Fifty Thursdays - monthly breakfasts and an early finish with games and drinks Company-wide quarterly socials Work-Life Balance at Fifty Flexibility Flexible working arrangements Work abroad options Dog friendly office Wellbeing Access to free counselling through our Employee Assistance Programme Three 'Duvet Days' in addition to annual leave Private healthcare Discounts on gym memberships and spa retreats For more insight into Fifty culture and office life, you can find us on Instagram . Our Diversity and InclusionCommitment At its core, Fifty aims to understand humans better - but this mission doesn't stop with our technology, it feeds into our internal ethos too. Our belief in the power of human connection has helped us build a workplace where everyone can thrive and succeed. We know that the best work happens when we bring diverse and innovative minds together to work towards a common goal. So if you want to join team Fifty, we can't wait to hear from you! You can find out more about our commitment to Diversity and Inclusion here. If you come from a marginalised or underrepresented group, we urge you to apply. We believe that diversity is key to building a strong and innovative team, and we want to ensure that all voices are heard and valued. If you are hesitant to apply because you don't feel you meet every single job requirement, we want to reassure you that we encourage all qualified candidates to apply. We believe that your unique perspective and experiences can bring invaluable insights to our team, and we are committed to providing a supportive and inclusive work environment where everyone can thrive. If you require additional support, or reasonable adjustments or would just like an informal chat about the recruitment process, please reach out to our People Manager at For the first stage in our recruitment process, your application documents will be anonymised. We therefore ask that you do not include your name or any other identifiable information in the written sections of the application. Your Salary £25,000 - £33,000 + company-wide bonus Our Logistics Our process consists of: 30 minute meeting with our People Manager to bring your CV to life and give you an insight into working at Fifty 1 hourvideo meeting with the hiring team who will ask and answer role specific questions Task based interview focusing on your experiences Face-to-face values based interview with one of our directors and our Senior People Executive We are able to let you know if you are invited to an interview or not. However, we do receive a lot of applications and as a small team we are sometimes unable to give individual feedback on each application.
Customer Success Manager (Growth) at Independent Digital Media Agency Exciting opportunity for a well-rounded and commercially astute Paid Media professional to join a fast-growing and highly regarded Independent Digital Media Agency as they continue to scale. The Company One of the largest Digital Marketing agencies globally Experts across Retail Media, Market Insights, Paid Media and Streaming/CTV 1000+ Employees with Global Offices Impressive roster of Global Enterprise Customers The Role As a Customer Success Manager, you will work across a portfolio of clients, identifying and converting growth opportunities across their Paid Media stack. Establish and maintain relationships with a portfolio of well-known global clients Leverage Paid Media expertise to develop growth strategies, identifying opportunities for upselling and cross-selling Identify new marketing opportunities to enhance brand awareness and drive sales Be strategic and highly organized - confident in managing multiple projects simultaneously Desired Skills & Requirements Paid Media expert, with proven experience across channels such as Programmatic, Social, PPC, and Commerce Commercially driven with a track record of utilizing Paid Media to increase revenue and expand accounts Highly organized and confident in managing multiple projects Experience managing strategic client relationships Not right? Have a look at some of our other roles Grey Matter specializes in intelligent recruitment for the digital, technology, marketing, and media sectors. Based in London, we partner with B2B & B2C technology companies, global brands, start-ups, publishers, and agencies to find talent in London, across the UK, and internationally. Our Advertising Technology Team are specialists in digital advertising and work with companies ranging from ad tech vendors, media agencies, to publishers, hiring for roles in programmatic, paid social, PPC, CRM, and data analytics. We recruit for roles including ad operations, account managers, technical account managers, traders, and analysts at mid-senior and executive levels.
Aug 14, 2025
Full time
Customer Success Manager (Growth) at Independent Digital Media Agency Exciting opportunity for a well-rounded and commercially astute Paid Media professional to join a fast-growing and highly regarded Independent Digital Media Agency as they continue to scale. The Company One of the largest Digital Marketing agencies globally Experts across Retail Media, Market Insights, Paid Media and Streaming/CTV 1000+ Employees with Global Offices Impressive roster of Global Enterprise Customers The Role As a Customer Success Manager, you will work across a portfolio of clients, identifying and converting growth opportunities across their Paid Media stack. Establish and maintain relationships with a portfolio of well-known global clients Leverage Paid Media expertise to develop growth strategies, identifying opportunities for upselling and cross-selling Identify new marketing opportunities to enhance brand awareness and drive sales Be strategic and highly organized - confident in managing multiple projects simultaneously Desired Skills & Requirements Paid Media expert, with proven experience across channels such as Programmatic, Social, PPC, and Commerce Commercially driven with a track record of utilizing Paid Media to increase revenue and expand accounts Highly organized and confident in managing multiple projects Experience managing strategic client relationships Not right? Have a look at some of our other roles Grey Matter specializes in intelligent recruitment for the digital, technology, marketing, and media sectors. Based in London, we partner with B2B & B2C technology companies, global brands, start-ups, publishers, and agencies to find talent in London, across the UK, and internationally. Our Advertising Technology Team are specialists in digital advertising and work with companies ranging from ad tech vendors, media agencies, to publishers, hiring for roles in programmatic, paid social, PPC, CRM, and data analytics. We recruit for roles including ad operations, account managers, technical account managers, traders, and analysts at mid-senior and executive levels.
About Us Tambo is the leading Global Amazon Solutions Provider that helps brands and retailers grow their sales on Amazon, whether they are starting out, looking to expand or simply optimising their current performance. We offer a broad range of strategic, optimisation, management and advertising services in the UK and globally. This is a great opportunity to work, in arguably the most exciting area of e-commerce, with world renowned brands and innovative leaders in e-commerce. The Role The Senior Programmatic Executive will report into the Senior Advertising Manager. You will be responsible for Tier 1 Amazon DSP campaigns across a range of our top clients whilst also supporting in core client meetings to drive education & adoption of Amazon DSP. You must be somebody that enjoys explaining & articulating a product and the value it represents for brands. Above all, someone hugely passionate about the programmatic industry and Amazon's role within it. You will be an integral part of our fast growing team, bringing new ideas and expertise that helps build our product. We are seeking a habitual high achiever, with a history of learning rapidly and growing their value to the team. Tasks Key Responsibilities As a Senior Programmatic Executive, you'll play a key role in delivering exceptional results for our Tier 1 clients across Amazon DSP. You'll combine hands-on campaign expertise with strategic thinking, client education, and cross-functional collaboration. Plan, activate, and optimise Amazon DSP campaigns across Tier 1 clients, ensuring performance aligns with client goals and KPIs Lead daily monitoring and analysis of campaign performance to identify insights, surface opportunities, and deliver continuous improvement Develop strategic media plans using Amazon DSP, aligning with broader marketing objectives and marketplace performance trends Own client-facing reporting, turning data into actionable narratives using Tambo Compass and other tools Educate and upskill clients and internal teams on Amazon DSP capabilities, best practices, and emerging opportunities Act as the DSP subject matter expert in key client meetings, helping to build trust and drive product adoption Collaborate cross-functionally with other media, creative, and marketplace specialists to deliver integrated solutions Lead test-and-learn initiatives, evaluating new inventory, formats, and audience strategies on Amazon DSP Contribute to new business efforts, from media planning to pitch support, where DSP expertise is required Foster strong relationships with Amazon Advertising reps, leveraging insights and betas to drive innovation Support internal training efforts and contribute to the continuous development of the DSP offering within Tambo Participate in wider strategic initiatives such as consulting projects and capability development Requirements Skills & Experience required We are looking for a dedicated and driven candidate with a passion for programmatic. You should have an appetite to represent and grow the world's leading brands, directly contributing to their success within the most competitive marketplaces, most notably on Amazon. Essential 2yrs+ experience working in a fast paced agency or tech environment with leading programmatic platforms- one of the Tradedesk, DV360 or Amazon DSP Minimum 1yrs experience working directly with leading brands using Amazon DSP Excellent written/spoken English and strong attention to detail Excellent level of competency in Excel Analytical skills and strong computer literacy, with ability to learn new systems Confidence in communicating/reporting to both internal and external stakeholders Demonstrable ability to think on your feet and make decisions Planning, prioritisation and time-management skills Preferred Agency programmatic account management experience Deep understand of Amazon DSP including SSP partnerships (e.g. Triplelift) Languages other than English (esp. German, French, Spanish, Italian) Understanding of Amazon Sponsored Ads and other ecommerce marketplaces Benefits Private Health Care after 1 yr Personal development plan Annual company trip + monthly socials 26 days holiday in addition to the UK public holidays Birthday day off Annual charity day / several charity events in the year Hybrid working - minimum 3 day weekly in the London office First Step - Intro to the people team Second Step - Task stage, presenting to senior Advertising Team Members Third Step - Final sign off
Aug 13, 2025
Full time
About Us Tambo is the leading Global Amazon Solutions Provider that helps brands and retailers grow their sales on Amazon, whether they are starting out, looking to expand or simply optimising their current performance. We offer a broad range of strategic, optimisation, management and advertising services in the UK and globally. This is a great opportunity to work, in arguably the most exciting area of e-commerce, with world renowned brands and innovative leaders in e-commerce. The Role The Senior Programmatic Executive will report into the Senior Advertising Manager. You will be responsible for Tier 1 Amazon DSP campaigns across a range of our top clients whilst also supporting in core client meetings to drive education & adoption of Amazon DSP. You must be somebody that enjoys explaining & articulating a product and the value it represents for brands. Above all, someone hugely passionate about the programmatic industry and Amazon's role within it. You will be an integral part of our fast growing team, bringing new ideas and expertise that helps build our product. We are seeking a habitual high achiever, with a history of learning rapidly and growing their value to the team. Tasks Key Responsibilities As a Senior Programmatic Executive, you'll play a key role in delivering exceptional results for our Tier 1 clients across Amazon DSP. You'll combine hands-on campaign expertise with strategic thinking, client education, and cross-functional collaboration. Plan, activate, and optimise Amazon DSP campaigns across Tier 1 clients, ensuring performance aligns with client goals and KPIs Lead daily monitoring and analysis of campaign performance to identify insights, surface opportunities, and deliver continuous improvement Develop strategic media plans using Amazon DSP, aligning with broader marketing objectives and marketplace performance trends Own client-facing reporting, turning data into actionable narratives using Tambo Compass and other tools Educate and upskill clients and internal teams on Amazon DSP capabilities, best practices, and emerging opportunities Act as the DSP subject matter expert in key client meetings, helping to build trust and drive product adoption Collaborate cross-functionally with other media, creative, and marketplace specialists to deliver integrated solutions Lead test-and-learn initiatives, evaluating new inventory, formats, and audience strategies on Amazon DSP Contribute to new business efforts, from media planning to pitch support, where DSP expertise is required Foster strong relationships with Amazon Advertising reps, leveraging insights and betas to drive innovation Support internal training efforts and contribute to the continuous development of the DSP offering within Tambo Participate in wider strategic initiatives such as consulting projects and capability development Requirements Skills & Experience required We are looking for a dedicated and driven candidate with a passion for programmatic. You should have an appetite to represent and grow the world's leading brands, directly contributing to their success within the most competitive marketplaces, most notably on Amazon. Essential 2yrs+ experience working in a fast paced agency or tech environment with leading programmatic platforms- one of the Tradedesk, DV360 or Amazon DSP Minimum 1yrs experience working directly with leading brands using Amazon DSP Excellent written/spoken English and strong attention to detail Excellent level of competency in Excel Analytical skills and strong computer literacy, with ability to learn new systems Confidence in communicating/reporting to both internal and external stakeholders Demonstrable ability to think on your feet and make decisions Planning, prioritisation and time-management skills Preferred Agency programmatic account management experience Deep understand of Amazon DSP including SSP partnerships (e.g. Triplelift) Languages other than English (esp. German, French, Spanish, Italian) Understanding of Amazon Sponsored Ads and other ecommerce marketplaces Benefits Private Health Care after 1 yr Personal development plan Annual company trip + monthly socials 26 days holiday in addition to the UK public holidays Birthday day off Annual charity day / several charity events in the year Hybrid working - minimum 3 day weekly in the London office First Step - Intro to the people team Second Step - Task stage, presenting to senior Advertising Team Members Third Step - Final sign off
What you will do: Manage and grow the assigned book of agency business through the development of account management, business development, and commercial strategies; Maintain and expand the client portfolio within the agency, acting as a strategic advisor to facilitate brief conversations, programmatic execution, and overall campaign success with Adlook; Serve as the primary point of contact at Adlook for your book of business, addressing technical and commercial inquiries professionally and efficiently; Provide valuable insights to clients regarding campaign enhancements and optimizations by becoming an expert in Adlook solutions; Build client-facing materials and best practices to grow client business; Offer ongoing training to clients as new features are rolled out; Support the regional commercial team during the sales lifecycle with technical expertise and problem-solving capabilities; Facilitate effective communication with cross-functional leaders, engaging in collaborative problem-solving to address business challenges, identify growth opportunities, and drive organizational efficiency. What is required: 6+ years of experience in ad tech (preferably in a DSP, SSP, measurement, ad serving solutions, or data provider); Experience working with UK agencies, with a proven track record of growing adoption of programmatic solutions within a complex agency matrix through commercial engagement; Ability to build strong relationships with internal and external stakeholders, including the executive team and industry groups; Experience in developing strategically grounded, insight-driven solutions; Native English language skills; Vast technical and commercial understanding of the programmatic industry; Excellent communication, interpersonal, influencing, and negotiation skills. Why Adlook: Join an innovative company focused on future-proof solutions; Contribute to the success of a new business that will become a strategic revenue source for RTB House Group. Your work is vital to our growth and success; Work with talented people in one of the fastest-growing sectors of online advertising; Opportunity to work in a truly international environment; Enjoy a friendly atmosphere while collaborating with a dynamic team of open-minded professionals passionate about internet technology and advertising solutions.
Aug 13, 2025
Full time
What you will do: Manage and grow the assigned book of agency business through the development of account management, business development, and commercial strategies; Maintain and expand the client portfolio within the agency, acting as a strategic advisor to facilitate brief conversations, programmatic execution, and overall campaign success with Adlook; Serve as the primary point of contact at Adlook for your book of business, addressing technical and commercial inquiries professionally and efficiently; Provide valuable insights to clients regarding campaign enhancements and optimizations by becoming an expert in Adlook solutions; Build client-facing materials and best practices to grow client business; Offer ongoing training to clients as new features are rolled out; Support the regional commercial team during the sales lifecycle with technical expertise and problem-solving capabilities; Facilitate effective communication with cross-functional leaders, engaging in collaborative problem-solving to address business challenges, identify growth opportunities, and drive organizational efficiency. What is required: 6+ years of experience in ad tech (preferably in a DSP, SSP, measurement, ad serving solutions, or data provider); Experience working with UK agencies, with a proven track record of growing adoption of programmatic solutions within a complex agency matrix through commercial engagement; Ability to build strong relationships with internal and external stakeholders, including the executive team and industry groups; Experience in developing strategically grounded, insight-driven solutions; Native English language skills; Vast technical and commercial understanding of the programmatic industry; Excellent communication, interpersonal, influencing, and negotiation skills. Why Adlook: Join an innovative company focused on future-proof solutions; Contribute to the success of a new business that will become a strategic revenue source for RTB House Group. Your work is vital to our growth and success; Work with talented people in one of the fastest-growing sectors of online advertising; Opportunity to work in a truly international environment; Enjoy a friendly atmosphere while collaborating with a dynamic team of open-minded professionals passionate about internet technology and advertising solutions.
Senior/Lead Product Manager at $150m Funded Social-Good eCommerce Scale-up This is your chance to perform the job you love and make a difference in society whilst doing it! Help this one-of-a-kind Social good eCommerce platform change the world by owning the Product Management patch through this hyper-growth period. 39 days holiday Health insurance & assurance Stock Options The Company $150m VC-backed Scale-Up One of the fastest-growing companies in the world Raised $200m+ for charity worldwide Human-centric business Caring Culture - good people doing good for the world The Role Working hand-in-hand with the VP of Product, you will own the PM patch through this period of hyper-growth. Focusing on experimentation and optimisation, this will be a very interesting, diverse role. With an eye for design, you will make your own ideas come to life. Desired Skills & Experience Extensive Product Management experience for a B2C customer-engagement product. Solid foundation in eCommerce. Autonomous and driven. If you feel you have the relevant experience please reply to this advert or email your CV to Not right? Have a look at some of our other Grey Matter. Intelligent recruitment for the digital, technology, marketing and media sectors. Based in London, we partner with B2B & B2C technology companies, global brands, start-ups, publishers and agencies to find talent in London, across the UK and internationally. Our Advertising Technology Team are specialists in the digital advertising industry and work with a range of companies from ad tech vendors, media agencies and publishers working on vacancies across programmatic, paid social, PPC, CRM & data analytics. The key roles they hire for are ad operations, account managers, technical account managers, traders and analytics. Our portfolio of roles includes a variety of mid-senior and executive level roles
Aug 13, 2025
Full time
Senior/Lead Product Manager at $150m Funded Social-Good eCommerce Scale-up This is your chance to perform the job you love and make a difference in society whilst doing it! Help this one-of-a-kind Social good eCommerce platform change the world by owning the Product Management patch through this hyper-growth period. 39 days holiday Health insurance & assurance Stock Options The Company $150m VC-backed Scale-Up One of the fastest-growing companies in the world Raised $200m+ for charity worldwide Human-centric business Caring Culture - good people doing good for the world The Role Working hand-in-hand with the VP of Product, you will own the PM patch through this period of hyper-growth. Focusing on experimentation and optimisation, this will be a very interesting, diverse role. With an eye for design, you will make your own ideas come to life. Desired Skills & Experience Extensive Product Management experience for a B2C customer-engagement product. Solid foundation in eCommerce. Autonomous and driven. If you feel you have the relevant experience please reply to this advert or email your CV to Not right? Have a look at some of our other Grey Matter. Intelligent recruitment for the digital, technology, marketing and media sectors. Based in London, we partner with B2B & B2C technology companies, global brands, start-ups, publishers and agencies to find talent in London, across the UK and internationally. Our Advertising Technology Team are specialists in the digital advertising industry and work with a range of companies from ad tech vendors, media agencies and publishers working on vacancies across programmatic, paid social, PPC, CRM & data analytics. The key roles they hire for are ad operations, account managers, technical account managers, traders and analytics. Our portfolio of roles includes a variety of mid-senior and executive level roles
Job ID: Amazon Online Germany GmbH Amazon Ads is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including video, display, sponsored ads, audio and custom ads - leverage Amazon's innovations and insights to find, attract, and engage intended audiences throughout their day. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. We start with the customer and work backwards in everything we do, including advertising. If you're interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you've come to the right place. As a Senior Account Executive, you will use your 5+ years' experience selling TV/Video and digital advertising solutions to C-Level and their ad agencies to successfully grow and scale advertising revenues. You will utilize your broad and long-standing client-side and agency relationships within the advertising space, employ a consultative approach and have deep understanding of the TV and digital advertising landscape. Inclusive of Streaming TV, Live Sports, Audio and Programmatic Video, you will act as a strategic partner to your assigned clients and sell a broad range of advertising solutions that will ensure that their business goals are met. Key job responsibilities • The Account Executive generates advertising revenue via ad agencies and advertisers directly, through objective led selling across Streaming TV and other brand-building advertising solutions. • Be a true hunter, hungry to uncover opportunities and connect it with a value adding solution. • Influence buying decisions to drive increased revenue from existing advertisers as well as new revenue streams. • Establishes credible relationships with agencies and advertiser decision makers, in particular in the TV and Digital landscape. • Maps account strategies, aligning resources and uncovering which of our digital, audio and video products best serves an advertiser's needs. BASIC QUALIFICATIONS • 5+ years of TV/STV/video ad sales or agency experience • Experience building client and agency relationships • Experience closing sales and revenue generation • Experience with sales CRM tools such as Salesforce • Excellent verbal and written communication skills PREFERRED QUALIFICATIONS • 5+ years media advertising experience • Experience in executive level engagement with C-Suite Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Aug 13, 2025
Full time
Job ID: Amazon Online Germany GmbH Amazon Ads is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including video, display, sponsored ads, audio and custom ads - leverage Amazon's innovations and insights to find, attract, and engage intended audiences throughout their day. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. We start with the customer and work backwards in everything we do, including advertising. If you're interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you've come to the right place. As a Senior Account Executive, you will use your 5+ years' experience selling TV/Video and digital advertising solutions to C-Level and their ad agencies to successfully grow and scale advertising revenues. You will utilize your broad and long-standing client-side and agency relationships within the advertising space, employ a consultative approach and have deep understanding of the TV and digital advertising landscape. Inclusive of Streaming TV, Live Sports, Audio and Programmatic Video, you will act as a strategic partner to your assigned clients and sell a broad range of advertising solutions that will ensure that their business goals are met. Key job responsibilities • The Account Executive generates advertising revenue via ad agencies and advertisers directly, through objective led selling across Streaming TV and other brand-building advertising solutions. • Be a true hunter, hungry to uncover opportunities and connect it with a value adding solution. • Influence buying decisions to drive increased revenue from existing advertisers as well as new revenue streams. • Establishes credible relationships with agencies and advertiser decision makers, in particular in the TV and Digital landscape. • Maps account strategies, aligning resources and uncovering which of our digital, audio and video products best serves an advertiser's needs. BASIC QUALIFICATIONS • 5+ years of TV/STV/video ad sales or agency experience • Experience building client and agency relationships • Experience closing sales and revenue generation • Experience with sales CRM tools such as Salesforce • Excellent verbal and written communication skills PREFERRED QUALIFICATIONS • 5+ years media advertising experience • Experience in executive level engagement with C-Suite Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Associate Director About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit About EssenceMediacom: A Leading WPP Media Brand EssenceMediacom is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world's best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy - built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve. Role Summary and Impact Essencemediacom runs the Dell account globally, with our HQ in NY and client teams covering all regions, EMEA, APAC, LATAM and NA. It is a top 3 account for MediaCom globally and as such is prestigious and well-regarded internally. We provide end-to-end services for Dell, from strategy to planning to buying across all media, plus content strategy, partnership execution and a great deal of performance analysis. This is a truly integrated account. Dell is split into two businesses, Dell EMC (large corporate and SMB IT solutions) and Dell CSB (Consumer, Gaming (Inc Alienware) and Small Business laptops and solutions). This role is on the Dell B2B EMEA team. We look after Demand Gen and Content Syndication for Dell's ISG and CSG B2B solutions across EMEA. Dell B2B campaigns target ITDMs and BDMs in Small businesses (50-99 company size), MB (100-499 company size) and Large Enterprise (500+ employees) audiences with their full ISG and CSG portfolio of products and solutions . Each audience requires insight into B2B customer behaviour, strong strategic development and broad media solutions. We are the client facing team who also handle the digital planning and media buying for our client. We also coordinate with the Social, Search, and PBU teams to deliver cross-channel media campaigns. Reporting into the Business Director, the Associate Director will be the main point of day-to-day contact for our clients and be responsible for harnessing the skills of the various internal digital activation teams to deliver maximum return on investment. There will be management responsibilities with a team consisting of a Manager, Planner/Buyer and Account Executives, as well as responsibility of coordination across activation teams such as the paid social and programmatic buying unit. Skills and Experience At WPP Media , we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media 's shared core value s: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . Demonstrated track record of managing clients Significant and relevant experience working with digital brands planning and buying with a focus in Digital media, including programmatic, social, content syndication Passion for media and hunger to learn more. Very numerate and analytical. Team player and winning can-do attitude. Interest in the technology industry. Demonstrate a good competency of using Microsoft Excel, Word, and PowerPoint. High attention to detail. Efficient and organised working style; able to handle multiple projects at once and effectively manage own time and the priorities of others. Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please note this is a UK based role and requires individuals to have the right to work in this location Please read our Privacy Notice ( ) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.
Aug 13, 2025
Full time
Associate Director About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit About EssenceMediacom: A Leading WPP Media Brand EssenceMediacom is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world's best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy - built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve. Role Summary and Impact Essencemediacom runs the Dell account globally, with our HQ in NY and client teams covering all regions, EMEA, APAC, LATAM and NA. It is a top 3 account for MediaCom globally and as such is prestigious and well-regarded internally. We provide end-to-end services for Dell, from strategy to planning to buying across all media, plus content strategy, partnership execution and a great deal of performance analysis. This is a truly integrated account. Dell is split into two businesses, Dell EMC (large corporate and SMB IT solutions) and Dell CSB (Consumer, Gaming (Inc Alienware) and Small Business laptops and solutions). This role is on the Dell B2B EMEA team. We look after Demand Gen and Content Syndication for Dell's ISG and CSG B2B solutions across EMEA. Dell B2B campaigns target ITDMs and BDMs in Small businesses (50-99 company size), MB (100-499 company size) and Large Enterprise (500+ employees) audiences with their full ISG and CSG portfolio of products and solutions . Each audience requires insight into B2B customer behaviour, strong strategic development and broad media solutions. We are the client facing team who also handle the digital planning and media buying for our client. We also coordinate with the Social, Search, and PBU teams to deliver cross-channel media campaigns. Reporting into the Business Director, the Associate Director will be the main point of day-to-day contact for our clients and be responsible for harnessing the skills of the various internal digital activation teams to deliver maximum return on investment. There will be management responsibilities with a team consisting of a Manager, Planner/Buyer and Account Executives, as well as responsibility of coordination across activation teams such as the paid social and programmatic buying unit. Skills and Experience At WPP Media , we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media 's shared core value s: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . Demonstrated track record of managing clients Significant and relevant experience working with digital brands planning and buying with a focus in Digital media, including programmatic, social, content syndication Passion for media and hunger to learn more. Very numerate and analytical. Team player and winning can-do attitude. Interest in the technology industry. Demonstrate a good competency of using Microsoft Excel, Word, and PowerPoint. High attention to detail. Efficient and organised working style; able to handle multiple projects at once and effectively manage own time and the priorities of others. Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please note this is a UK based role and requires individuals to have the right to work in this location Please read our Privacy Notice ( ) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.
Sr Mgr, India Partner Ops, Prime Video, Partner Operations Management, Prime Video How often have you had an opportunity to be at ground zero of a disruptive, fast-growing, and revolutionary global Amazon service? How frequently do you get to start from the foundation and solve customer needs at a global scale in a fast-growing entertainment streaming industry? At Prime Video, we are pioneering a new generation of digital supply chain at remarkable speed to accelerate our market position and global reach. If this sounds interesting, come build the future of streaming entertainment with us! Prime Video is a global premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic and global environment where innovating on behalf of our customers is at the heart of everything we do. We are looking for the right person to be the Head of India Partner Operations. This Senior Manager role is accountable for the overall direction of the team, developing a culture of customer obsession, high performance, and high-quality partner input, leading to consistent delivery of results against organizational objectives. The Partner Operations Management (POM) team is responsible for driving a world-class partner experience through enabling partners to deliver assets of all varieties on-time, in full and at the PV quality bar. You will lead a team of POM who manage the content delivery performance of our third-party studios, content distributors and fulfillment vendors (collectively "partners"). You will drive long-term, strategic relationships with our partners across the globe. In this role you will be accountable for timely and cost-effective delivery of source materials from our partners in the India marketplace. In addition, you will identify and drive delivery improvements through the use of reporting, data analysis, positive relationship building and innovative workflow enhancements. The ability to develop, own, and report on key performance metrics is critical. This role will work with executive-level leadership within the streaming community, as well as cross-functional projects with internal and external stakeholders. Internal teams include content acquisition, vendor management, marketing, engineering, content processing, legal, finance, and accounting teams. External teams vary based on partner and may include marketing, rights management, IT, engineering, Localization, Compliance, and digital operations teams. In addition to account management, the POM team conducts analysis to identify opportunities for process improvement, product development, and cost reduction. Partner Operations Managers act as the general manager for their partner base, owning the content delivery experience and success. Key job responsibilities • Manage Partner Operations for all India Prime Video business lines including SVOD (Prime Subscription) Third Party Channels, Rental/Purchase VOD (Video-on-Demand), Prime Video Direct, and MX Player AVOD (Ads Video on Demand) • Develop a dynamic team with individual and team performance expectations and goals. • Consult and advise internal stakeholders (ranging from Content Acquisition to Product Teams) on partner capabilities and system requirements to ensure delivered assets will achieve optimum value • Advocate on behalf of partners and internal business stakeholders to ensure PV systems provide a best-in-class user experience, making PV the preferred global service for content providers • Evaluate and streamline existing processes, policies, workflows and tools to scale the business. Drive long-term solutions through next-gen automation and AI innovations to complex workflows • Develop and deploy programmatic approaches for process, product, and partner inputs that enhance customer experience, increase global and regional selection at scale, and establish industry standards for digital supply chain management A day in the life • Drive innovation in delivery capabilities and product adoption by influencing and partnering with engineering, product, and tech teams. • Drive partner adoption of the digital supply chain road map, gain alignment across multiple key stakeholders, and execute on goals. • Design workflow strategies for accelerated content delivery in multiple languages and formats, while simplifying and eliminating redundant practices. • Streamline business and technology solutions that strengthen our partnerships while advancing our services. • Work effectively in a team environment and cross-functionally with Prime Video Catalog technology teams, engineers, Business Teams, Analytics, and Product About the team Our mission is to make Prime Video the streaming provider of choice for customers and content providers. We aim to create a friction-free self-service delivery experience that meets the needs of all studio partners regardless of size, budget, location, language, or technical capability. By doing so, we remove distribution limitations and level the playing field across studios, so every title is available to every customer worldwide and the best content wins. BASIC QUALIFICATIONS • Minimum 10 years of working experience, ideally in Account Management, Vendor Management, or Business Development role in a technical, e-commerce, or media-related environment. • Proven track record of managing teams as well as hiring and developing talent • Ability to deal with ambiguity and respond flexibly to changes in a fast-paced, international environment • Excellent written and verbal communication skills, strong numerical and analytical aptitude, proven negotiating skills. Advanced ability to draw insights from data and clearly communicate them (verbal/written) to stakeholders and senior executives as required • Demonstrated ability to credibly coordinate between technical teams and business stakeholders, as well as have an understanding of the systems and processes that will be utilized in achieving program objectives. • Excellent interpersonal skills; ability to form relationships and work successfully with business and technical teams across the organization. • Proven track record of delivering initiatives from conception through completion. PREFERRED QUALIFICATIONS • Experience and understanding of the entertainment industry, digital media, and/or digital video supply chain. • Ability to understand customers/content providers and their behavior in order to drive new feature development • Ability to deliver on ambiguous projects with incomplete or imperfect data • A passion for digital media and entertainment Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
Aug 13, 2025
Full time
Sr Mgr, India Partner Ops, Prime Video, Partner Operations Management, Prime Video How often have you had an opportunity to be at ground zero of a disruptive, fast-growing, and revolutionary global Amazon service? How frequently do you get to start from the foundation and solve customer needs at a global scale in a fast-growing entertainment streaming industry? At Prime Video, we are pioneering a new generation of digital supply chain at remarkable speed to accelerate our market position and global reach. If this sounds interesting, come build the future of streaming entertainment with us! Prime Video is a global premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic and global environment where innovating on behalf of our customers is at the heart of everything we do. We are looking for the right person to be the Head of India Partner Operations. This Senior Manager role is accountable for the overall direction of the team, developing a culture of customer obsession, high performance, and high-quality partner input, leading to consistent delivery of results against organizational objectives. The Partner Operations Management (POM) team is responsible for driving a world-class partner experience through enabling partners to deliver assets of all varieties on-time, in full and at the PV quality bar. You will lead a team of POM who manage the content delivery performance of our third-party studios, content distributors and fulfillment vendors (collectively "partners"). You will drive long-term, strategic relationships with our partners across the globe. In this role you will be accountable for timely and cost-effective delivery of source materials from our partners in the India marketplace. In addition, you will identify and drive delivery improvements through the use of reporting, data analysis, positive relationship building and innovative workflow enhancements. The ability to develop, own, and report on key performance metrics is critical. This role will work with executive-level leadership within the streaming community, as well as cross-functional projects with internal and external stakeholders. Internal teams include content acquisition, vendor management, marketing, engineering, content processing, legal, finance, and accounting teams. External teams vary based on partner and may include marketing, rights management, IT, engineering, Localization, Compliance, and digital operations teams. In addition to account management, the POM team conducts analysis to identify opportunities for process improvement, product development, and cost reduction. Partner Operations Managers act as the general manager for their partner base, owning the content delivery experience and success. Key job responsibilities • Manage Partner Operations for all India Prime Video business lines including SVOD (Prime Subscription) Third Party Channels, Rental/Purchase VOD (Video-on-Demand), Prime Video Direct, and MX Player AVOD (Ads Video on Demand) • Develop a dynamic team with individual and team performance expectations and goals. • Consult and advise internal stakeholders (ranging from Content Acquisition to Product Teams) on partner capabilities and system requirements to ensure delivered assets will achieve optimum value • Advocate on behalf of partners and internal business stakeholders to ensure PV systems provide a best-in-class user experience, making PV the preferred global service for content providers • Evaluate and streamline existing processes, policies, workflows and tools to scale the business. Drive long-term solutions through next-gen automation and AI innovations to complex workflows • Develop and deploy programmatic approaches for process, product, and partner inputs that enhance customer experience, increase global and regional selection at scale, and establish industry standards for digital supply chain management A day in the life • Drive innovation in delivery capabilities and product adoption by influencing and partnering with engineering, product, and tech teams. • Drive partner adoption of the digital supply chain road map, gain alignment across multiple key stakeholders, and execute on goals. • Design workflow strategies for accelerated content delivery in multiple languages and formats, while simplifying and eliminating redundant practices. • Streamline business and technology solutions that strengthen our partnerships while advancing our services. • Work effectively in a team environment and cross-functionally with Prime Video Catalog technology teams, engineers, Business Teams, Analytics, and Product About the team Our mission is to make Prime Video the streaming provider of choice for customers and content providers. We aim to create a friction-free self-service delivery experience that meets the needs of all studio partners regardless of size, budget, location, language, or technical capability. By doing so, we remove distribution limitations and level the playing field across studios, so every title is available to every customer worldwide and the best content wins. BASIC QUALIFICATIONS • Minimum 10 years of working experience, ideally in Account Management, Vendor Management, or Business Development role in a technical, e-commerce, or media-related environment. • Proven track record of managing teams as well as hiring and developing talent • Ability to deal with ambiguity and respond flexibly to changes in a fast-paced, international environment • Excellent written and verbal communication skills, strong numerical and analytical aptitude, proven negotiating skills. Advanced ability to draw insights from data and clearly communicate them (verbal/written) to stakeholders and senior executives as required • Demonstrated ability to credibly coordinate between technical teams and business stakeholders, as well as have an understanding of the systems and processes that will be utilized in achieving program objectives. • Excellent interpersonal skills; ability to form relationships and work successfully with business and technical teams across the organization. • Proven track record of delivering initiatives from conception through completion. PREFERRED QUALIFICATIONS • Experience and understanding of the entertainment industry, digital media, and/or digital video supply chain. • Ability to understand customers/content providers and their behavior in order to drive new feature development • Ability to deliver on ambiguous projects with incomplete or imperfect data • A passion for digital media and entertainment Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
Sales Director at Mobile Advertising Programmatic Platform If you are a human seeing this field, please leave it empty. A global leader in mobile advertising and gaming is looking for a Sales Director to lead the new business growth across UK&I and EU markets. THE COMPANY: True Machine Learning proprietary technology Technology seen as the 'next generation' in mobile advertising Over 100% YoY growth Highly profitable business Huge client list with most of the biggest gaming apps globally Global office Great company culture, 4.5 stars on Glassdoor THE ROLE: Working alongside senior leadership to develop sales strategy Senior IC role for the UK&I and EU new business team Change to build a team beneath you Collaboration with the biggest global apps Fully flexible working environment Above average base salary and 100% uncapped commission SKILLS & EXPERIENCE: Strong experience selling advertising technology to mobile app developers Knowledge of UK&I and EU markets with connections with brands and app developers Proven track record of working towards & surpassing targets If you have the required experience for this role please reply to this advert or email for more information. Not right? Have a look at some of our other Grey Matter. Intelligent recruitment for the digital, technology, marketing and media sectors. Based in London, we partner with B2B & B2C technology companies, global brands, start-ups, publishers and agencies to find talent in London, across the UK and internationally. Our Sales Team are specialists in digital technology and SaaS industry and work with a range of companies from disruptive fintech's to established marketing SaaS platforms and rapidly growing ad technology tools to digital marketplaces. The key roles they hire for are Vice President Sales, Senior Sales, Account Executive, Business Development, Inside Sales, Customer Success Manager and Sales Director. Our portfolio of roles includes a variety of individual contributor and management roles.
Aug 13, 2025
Full time
Sales Director at Mobile Advertising Programmatic Platform If you are a human seeing this field, please leave it empty. A global leader in mobile advertising and gaming is looking for a Sales Director to lead the new business growth across UK&I and EU markets. THE COMPANY: True Machine Learning proprietary technology Technology seen as the 'next generation' in mobile advertising Over 100% YoY growth Highly profitable business Huge client list with most of the biggest gaming apps globally Global office Great company culture, 4.5 stars on Glassdoor THE ROLE: Working alongside senior leadership to develop sales strategy Senior IC role for the UK&I and EU new business team Change to build a team beneath you Collaboration with the biggest global apps Fully flexible working environment Above average base salary and 100% uncapped commission SKILLS & EXPERIENCE: Strong experience selling advertising technology to mobile app developers Knowledge of UK&I and EU markets with connections with brands and app developers Proven track record of working towards & surpassing targets If you have the required experience for this role please reply to this advert or email for more information. Not right? Have a look at some of our other Grey Matter. Intelligent recruitment for the digital, technology, marketing and media sectors. Based in London, we partner with B2B & B2C technology companies, global brands, start-ups, publishers and agencies to find talent in London, across the UK and internationally. Our Sales Team are specialists in digital technology and SaaS industry and work with a range of companies from disruptive fintech's to established marketing SaaS platforms and rapidly growing ad technology tools to digital marketplaces. The key roles they hire for are Vice President Sales, Senior Sales, Account Executive, Business Development, Inside Sales, Customer Success Manager and Sales Director. Our portfolio of roles includes a variety of individual contributor and management roles.
Sales Director, DSPs atGlobal Programmatic Leader Up to £160K OTE (70:30 split) + benefits + shares We are excited to be recruiting for an IC Sales Director role with one of the hottest companies in programmatic ad tech. Company: NYSE listed with 20 global offices Market-leading in digital advertising across mobile, gaming and web Significant reach across programmatic Work with 90 of the top 100 global advertisers Work and Travel program, healthcare, pension, cash benefit allowance, competitive holiday allowance Option to take part in Employee Shares Purchase Plan Fully flexible working Role: Lead all DSP relationships across EMEA Drive new business revenue across key demand partners Work closely with VP EMEA on demand commercial strategy Up to £160K OTE (70:30 split) Requirements: Experience selling ad tech or publisher platform to DSPs Outstanding network in DSPs in UK and ideally across Europe If you feel you have the relevant experience, please reply to this advert or email your CV to Not right? Have a look at some of our other Grey Matter. Intelligent recruitment for the digital, technology, marketing and media sectors. Based in London, we partner with B2B & B2C technology companies, global brands, start-ups, publishers and agencies to find talent in London, across the UK and internationally. Our Sales Team are specialists in digital technology and SaaS industry and work with a range of companies from disruptive fintech's to established marketing SaaS platforms and rapidly growing ad technology tools to digital marketplaces. The key roles they hire for are Vice President Sales, Senior Sales, Account Executive, Business Development, Inside Sales, Customer Success Manager and Sales Director. Our portfolio of roles includes a variety of individual contributor and management roles.
Aug 12, 2025
Full time
Sales Director, DSPs atGlobal Programmatic Leader Up to £160K OTE (70:30 split) + benefits + shares We are excited to be recruiting for an IC Sales Director role with one of the hottest companies in programmatic ad tech. Company: NYSE listed with 20 global offices Market-leading in digital advertising across mobile, gaming and web Significant reach across programmatic Work with 90 of the top 100 global advertisers Work and Travel program, healthcare, pension, cash benefit allowance, competitive holiday allowance Option to take part in Employee Shares Purchase Plan Fully flexible working Role: Lead all DSP relationships across EMEA Drive new business revenue across key demand partners Work closely with VP EMEA on demand commercial strategy Up to £160K OTE (70:30 split) Requirements: Experience selling ad tech or publisher platform to DSPs Outstanding network in DSPs in UK and ideally across Europe If you feel you have the relevant experience, please reply to this advert or email your CV to Not right? Have a look at some of our other Grey Matter. Intelligent recruitment for the digital, technology, marketing and media sectors. Based in London, we partner with B2B & B2C technology companies, global brands, start-ups, publishers and agencies to find talent in London, across the UK and internationally. Our Sales Team are specialists in digital technology and SaaS industry and work with a range of companies from disruptive fintech's to established marketing SaaS platforms and rapidly growing ad technology tools to digital marketplaces. The key roles they hire for are Vice President Sales, Senior Sales, Account Executive, Business Development, Inside Sales, Customer Success Manager and Sales Director. Our portfolio of roles includes a variety of individual contributor and management roles.
Lead Product Manager at $100m funded AI AdTech The Company Full stack programmatic advertising company - SSP, DSP, Attribution Global offices across the US, Europe and APAC Clients: 90% of the top 100 advertisers The Role Own the Product Management practice for the CTV or Web products Work cross-functionally to design and develop cutting-edge features Deep product discovery and research to define trends and implement them Requirements Extensive Product Management experience for an AdTech business Programmatic advertising product experience - SSP / DSP If you feel you have the relevant experience please reply to this advert or email your CV to Not right? Have a look at some of our other Grey Matter. Intelligent recruitment for the digital, technology, marketing and media sectors. Based in London, we partner with B2B & B2C technology companies, global brands, start-ups, publishers and agencies to find talent in London, across the UK and internationally. Our Advertising Technology Team are specialists in the digital advertising industry and work with a range of companies from ad tech vendors, media agencies and publishers working on vacancies across programmatic, paid social, PPC, CRM & data analytics. The key roles they hire for are ad operations, account managers, technical account managers, traders and analytics. Our portfolio of roles includes a variety of mid-senior and executive level roles
Aug 12, 2025
Full time
Lead Product Manager at $100m funded AI AdTech The Company Full stack programmatic advertising company - SSP, DSP, Attribution Global offices across the US, Europe and APAC Clients: 90% of the top 100 advertisers The Role Own the Product Management practice for the CTV or Web products Work cross-functionally to design and develop cutting-edge features Deep product discovery and research to define trends and implement them Requirements Extensive Product Management experience for an AdTech business Programmatic advertising product experience - SSP / DSP If you feel you have the relevant experience please reply to this advert or email your CV to Not right? Have a look at some of our other Grey Matter. Intelligent recruitment for the digital, technology, marketing and media sectors. Based in London, we partner with B2B & B2C technology companies, global brands, start-ups, publishers and agencies to find talent in London, across the UK and internationally. Our Advertising Technology Team are specialists in the digital advertising industry and work with a range of companies from ad tech vendors, media agencies and publishers working on vacancies across programmatic, paid social, PPC, CRM & data analytics. The key roles they hire for are ad operations, account managers, technical account managers, traders and analytics. Our portfolio of roles includes a variety of mid-senior and executive level roles
Head of Ad Sales - FinServ, Telco, Retail & Mid-Market, Amazon Ads Germany Job ID: Amazon Online Germany GmbH Amazon Ads is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including video, display, sponsored ads, audio and custom ads - leverage Amazon's innovations and insights to find, attract, and engage intended audiences throughout their day. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. We start with the customer and work backwards in everything we do, including advertising. If you're interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you've come to the right place. As the leader of the industry verticals Financial Services and Retail as well as our Mid-Market program focusing on activating new video advertisers you will report to the Country Manager Germany and use your strong management skills and extensive experience selling digital advertising solutions to the C-Level of major brands to attract, hire and retain a top sales team that will grow and scale the category's domestic revenues with our Entertainment partners. Employing your dual strategic / tactical approach, you will determine short and long-range revenue plans per brand, account, territory, and Account Executive with a focus on increasing the team's overall sales performance. With your broad and long-standing client-side and agency relationships within the Financial Services, Telecommunication and Retail industries, with deep understanding of the digital advertising landscape, and well-honed management style, you will lead 12+ Account Executives. All of whom are charged with building strategic relationships with advertisers nationwide. You will be responsible for developing and managing key internal partnerships within Amazon, in addition to hitting your vertical's revenue targets while partnering with agencies to continuously ideate and deliver advertising products that meet our clients' needs. As a member of the German Amazon Advertising management team you will benefit from owning over-arching responsibilities and projects, and having direct access to the leaders of other Advertising teams. Key job responsibilities Manage a focused, high performing, driven sales team through: - Manage a team of 12+ reports across two levels - Attract, hire and retain top sales talent - Enable your team to exceed sales, pricing and yield goals - Elevate skill sets and develop bench strength in the organization - Mentor and coach sales representatives - Determine short and long-range sales revenue plans per brand, account, brand, annual revenue budgets; tactical action plans - Create and implement sales programs and tools that increase performance by the sales staff - Drive the sales management process as well as play a hands-on role in driving sales, generating leads and opening doors for the sales organization - Partner across organizations to ensure the sales channel is setup for success - Drive strategic meetings with senior executives to expand partnership priorities BASIC QUALIFICATIONS Basic Qualification: - Experience managing teams who deliver on defined goals and timelines - Video/ STV Sales experience - Demonstrated ability to consistently close sales and generate revenue - Proven track record of aligning cross-functional teams, internally and externally - Ability to navigate data and leverage analytics to make decisions - Proven ability to sell and manage custom-built programs from concept through execution. PREFERRED QUALIFICATIONS - Exceptionally strong analytical thinker with the ability to develop and execute sales strategies, tactics, plans, processes, systems and programs. - Track record of self and team closing large complex deals. - Extensive experience in ad sales and in a Management function with Agency/Media Sales/Entertainment sales experience - Strong track record of high level negotiation and successful internal and external relationship management - Excellent written and verbal communication skills, strong attention to detail, and good follow-through - Experience with programmatic media sales Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Aug 11, 2025
Full time
Head of Ad Sales - FinServ, Telco, Retail & Mid-Market, Amazon Ads Germany Job ID: Amazon Online Germany GmbH Amazon Ads is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including video, display, sponsored ads, audio and custom ads - leverage Amazon's innovations and insights to find, attract, and engage intended audiences throughout their day. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. We start with the customer and work backwards in everything we do, including advertising. If you're interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you've come to the right place. As the leader of the industry verticals Financial Services and Retail as well as our Mid-Market program focusing on activating new video advertisers you will report to the Country Manager Germany and use your strong management skills and extensive experience selling digital advertising solutions to the C-Level of major brands to attract, hire and retain a top sales team that will grow and scale the category's domestic revenues with our Entertainment partners. Employing your dual strategic / tactical approach, you will determine short and long-range revenue plans per brand, account, territory, and Account Executive with a focus on increasing the team's overall sales performance. With your broad and long-standing client-side and agency relationships within the Financial Services, Telecommunication and Retail industries, with deep understanding of the digital advertising landscape, and well-honed management style, you will lead 12+ Account Executives. All of whom are charged with building strategic relationships with advertisers nationwide. You will be responsible for developing and managing key internal partnerships within Amazon, in addition to hitting your vertical's revenue targets while partnering with agencies to continuously ideate and deliver advertising products that meet our clients' needs. As a member of the German Amazon Advertising management team you will benefit from owning over-arching responsibilities and projects, and having direct access to the leaders of other Advertising teams. Key job responsibilities Manage a focused, high performing, driven sales team through: - Manage a team of 12+ reports across two levels - Attract, hire and retain top sales talent - Enable your team to exceed sales, pricing and yield goals - Elevate skill sets and develop bench strength in the organization - Mentor and coach sales representatives - Determine short and long-range sales revenue plans per brand, account, brand, annual revenue budgets; tactical action plans - Create and implement sales programs and tools that increase performance by the sales staff - Drive the sales management process as well as play a hands-on role in driving sales, generating leads and opening doors for the sales organization - Partner across organizations to ensure the sales channel is setup for success - Drive strategic meetings with senior executives to expand partnership priorities BASIC QUALIFICATIONS Basic Qualification: - Experience managing teams who deliver on defined goals and timelines - Video/ STV Sales experience - Demonstrated ability to consistently close sales and generate revenue - Proven track record of aligning cross-functional teams, internally and externally - Ability to navigate data and leverage analytics to make decisions - Proven ability to sell and manage custom-built programs from concept through execution. PREFERRED QUALIFICATIONS - Exceptionally strong analytical thinker with the ability to develop and execute sales strategies, tactics, plans, processes, systems and programs. - Track record of self and team closing large complex deals. - Extensive experience in ad sales and in a Management function with Agency/Media Sales/Entertainment sales experience - Strong track record of high level negotiation and successful internal and external relationship management - Excellent written and verbal communication skills, strong attention to detail, and good follow-through - Experience with programmatic media sales Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Please Note: The deadline for applying is 23.59 the day before the job posting end date. Job Title: Global Privacy Programme & Operations Director Location: 100VE JOB PURPOSE Are you a passionate programme leader who loves strategy development, organizational excellence and transformation? Can you build cutting edge process management and operational systems? Are you able to generate new thinking to drive change and results? Do you want a role that will focus on data as a foundation of an ambitious digital transformation agenda whilst demonstrating trusted data use? Reporting to the Chief Privacy Officer (CPO), and collaborating closely with the Central Privacy advisory team, the GPP Director will contribute to the design, execution, and ongoing enhancement of Unilever's global, multi-year privacy programme. This pivotal role involves partnering with the CPO and Central Privacy Team to advance the integration of data protection standards and drive operational improvements, consistent with Unilever's overarching privacy vision, mission and foundational principles relating to privacy and artificial intelligence. KEY COMPETENCIES Effecting large-scale change through effective programme leadership Support the CPO by providing strategic leadership for the overall programme direction and structure, including potential synergies and areas for evolution. Skilled in designing and driving initiatives that simplify existing ways of working and foster ownership, accountability and new habits related to areas of organisational compliance, such as privacy, artificial intelligence and data responsibility. Lead and continually look for ways to streamline and improve the programme and adapt to an ever-changing internal and external environment Ability to coordinate and monitor large-scale risk governance programme rollouts, ensuring milestones and KPIs are met across complex, global organisations. Able to shift perceptions of risk governance from compliance-driven to value-creating through education, storytelling and engagement. Adept at distilling complex frameworks into relatable, human-centred messaging that resonates across different levels and functions. Develops practical guides, toolkits and role-specific training to empower teams to embed privacy considerations in their daily work. Anticipates resistance, manages ambiguity and adjusts strategies to sustain momentum in complex, evolving environments. Digital tooling and operationalisation Experience supporting the deployment and adoption of digital risk assessment and automation tools, ensuring ease of adoption through clear processes, user support and feedback loops. Skilled at building bridges between technical teams, process owners, and business leaders, effectively cutting through organisational complexity and silos. Programme tracking and data insights Proficient in designing and maintaining dashboards for real-time tracking of programme health, adoption and impact metrics. Capable of synthesising programme progress, risks and insights into clear, actionable reports for Committees, Boards, and senior leadership. Stakeholder management and engagement Adept at building trust and credibility across senior leadership, functional teams and front-line stakeholders, using empathy to align diverse perspectives. Comfortable working in fluid environments, navigating bureaucracy and proactively driving progress in matrixed global structures. Support the Privacy Team, country Data Protection Officers, data privacy champions and the business teams in the adoption of privacy processes across the company Operations Oversee all policies, standards and procedures needed across the group to comply with our privacy obligations Responsible for the continuous enhancement of the Privacy Risk and Control Framework e.g. NIST for Privacy Working with local legal advisers, to support countries' management teams in achieving the implementation of the Unilever privacy programme Direct line management of three privacy specialists Accountable for overseeing the effective management of Data Subject Access Requests, Privacy Risk Assessments and ensuring processing records comply with local laws. ALL ABOUT YOU We are looking for a special candidate who can demonstrate professionalism, strong interpersonal skills, excellent time management and, in particular, expert programme managements capabilities. Established Programme Director - 12+ years experience of managing a privacy (or equivalent programme) within a multi-national global organization including managing complex technical and non-technical projects and cross-functional initiatives. Change Manager - Experienced in leading and structuring change management. Proven track record in implementing change management using tools and techniques to drive exceptional and measurable programmatic operational outcomes Strong organizational abilities, skilled at prioritisation and focus of people, time and data with and an ability to analyse and draw conclusions from large amounts of compliance-related data Ability to build relationships proactively and confidently at all levels Pragmatic and adaptable, used to assessing and evaluating risk and navigating organizational change Team player and collaborative- Ability to work collaboratively with Legal and other risk owners (such as Cyber Risk Management) to support compliance initiatives led by those teams Passionate about Privacy (or happy to become so!) - Existing privacy or data protection experience is desirable but not essential in a candidate who can demonstrate transferrable skills and experience in managing and leading an equivalent programme NOTES About Unilever Unilever is one of the world's leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Dove, Tresemme, Lynx, Lifebuoy, Shea Moisture, Persil, Domestos, Ben & Jerry's, Magnum, Marmite, The Vegetarian Butcher, Graze and Pot Noodle. Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace' Location In June 2020 we announced our plan to consolidate a number of Unilever's offices across the South East of England into a new Unilever campus in Kingston-upon-Thames in or around early 2025. However, on the 08 August 2024 we announced to our existing staff our proposal to retain our central Head Office in London, 100 Victoria Embankment ("100VE") until our lease expires in 2027. As a result of this new proposal, we will be consulting with our existing staff, and new joiners who join during this period of consultation at 100VE, on the proposal made in August 2024. During consultation we will clarify the future location of each team and function. This means your role will either be based in 100VE until 2027 or in Kingston-Upon-Thames from early 2025. As we are yet to commence consultation on the proposal you agree, until such a time when consultation has concluded, your normal place of work as set out in the enclosed Statement of Terms & Conditions will be 100VE. You agree that on the conclusion of the consultation your place of work will be 100VE or 100VE until early 2025 and then Kingston-upon-Thames ("the locations") and you will be notified of which of the locations will be your place of work after that consultation ends. What We Offer Not only do we offer a competitive salary and pension scheme, we also offer an annual bonus, subsidised gym membership, a discounted staff shop and shares. You'll have the opportunity to work directly with our renowned and exciting brands in a flexible and hybrid working environment. Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We are a key advocate of wellbeing and offer a variety of support for our people including hubs, programmes and development opportunities. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all. Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self. To find out more, including about our Employee Resource Groups, please click here Equity, Diversity & Inclusion at Unilever Unilever . Recruitment Fraud Cyber criminals advertise fake job adverts with prestigious employers as a way of stealing information or even defrauding individuals out of money. In the most sophisticated cases, they will set up fake websites, which have a similar address to companies like Unilever . click apply for full job details
Aug 10, 2025
Full time
Please Note: The deadline for applying is 23.59 the day before the job posting end date. Job Title: Global Privacy Programme & Operations Director Location: 100VE JOB PURPOSE Are you a passionate programme leader who loves strategy development, organizational excellence and transformation? Can you build cutting edge process management and operational systems? Are you able to generate new thinking to drive change and results? Do you want a role that will focus on data as a foundation of an ambitious digital transformation agenda whilst demonstrating trusted data use? Reporting to the Chief Privacy Officer (CPO), and collaborating closely with the Central Privacy advisory team, the GPP Director will contribute to the design, execution, and ongoing enhancement of Unilever's global, multi-year privacy programme. This pivotal role involves partnering with the CPO and Central Privacy Team to advance the integration of data protection standards and drive operational improvements, consistent with Unilever's overarching privacy vision, mission and foundational principles relating to privacy and artificial intelligence. KEY COMPETENCIES Effecting large-scale change through effective programme leadership Support the CPO by providing strategic leadership for the overall programme direction and structure, including potential synergies and areas for evolution. Skilled in designing and driving initiatives that simplify existing ways of working and foster ownership, accountability and new habits related to areas of organisational compliance, such as privacy, artificial intelligence and data responsibility. Lead and continually look for ways to streamline and improve the programme and adapt to an ever-changing internal and external environment Ability to coordinate and monitor large-scale risk governance programme rollouts, ensuring milestones and KPIs are met across complex, global organisations. Able to shift perceptions of risk governance from compliance-driven to value-creating through education, storytelling and engagement. Adept at distilling complex frameworks into relatable, human-centred messaging that resonates across different levels and functions. Develops practical guides, toolkits and role-specific training to empower teams to embed privacy considerations in their daily work. Anticipates resistance, manages ambiguity and adjusts strategies to sustain momentum in complex, evolving environments. Digital tooling and operationalisation Experience supporting the deployment and adoption of digital risk assessment and automation tools, ensuring ease of adoption through clear processes, user support and feedback loops. Skilled at building bridges between technical teams, process owners, and business leaders, effectively cutting through organisational complexity and silos. Programme tracking and data insights Proficient in designing and maintaining dashboards for real-time tracking of programme health, adoption and impact metrics. Capable of synthesising programme progress, risks and insights into clear, actionable reports for Committees, Boards, and senior leadership. Stakeholder management and engagement Adept at building trust and credibility across senior leadership, functional teams and front-line stakeholders, using empathy to align diverse perspectives. Comfortable working in fluid environments, navigating bureaucracy and proactively driving progress in matrixed global structures. Support the Privacy Team, country Data Protection Officers, data privacy champions and the business teams in the adoption of privacy processes across the company Operations Oversee all policies, standards and procedures needed across the group to comply with our privacy obligations Responsible for the continuous enhancement of the Privacy Risk and Control Framework e.g. NIST for Privacy Working with local legal advisers, to support countries' management teams in achieving the implementation of the Unilever privacy programme Direct line management of three privacy specialists Accountable for overseeing the effective management of Data Subject Access Requests, Privacy Risk Assessments and ensuring processing records comply with local laws. ALL ABOUT YOU We are looking for a special candidate who can demonstrate professionalism, strong interpersonal skills, excellent time management and, in particular, expert programme managements capabilities. Established Programme Director - 12+ years experience of managing a privacy (or equivalent programme) within a multi-national global organization including managing complex technical and non-technical projects and cross-functional initiatives. Change Manager - Experienced in leading and structuring change management. Proven track record in implementing change management using tools and techniques to drive exceptional and measurable programmatic operational outcomes Strong organizational abilities, skilled at prioritisation and focus of people, time and data with and an ability to analyse and draw conclusions from large amounts of compliance-related data Ability to build relationships proactively and confidently at all levels Pragmatic and adaptable, used to assessing and evaluating risk and navigating organizational change Team player and collaborative- Ability to work collaboratively with Legal and other risk owners (such as Cyber Risk Management) to support compliance initiatives led by those teams Passionate about Privacy (or happy to become so!) - Existing privacy or data protection experience is desirable but not essential in a candidate who can demonstrate transferrable skills and experience in managing and leading an equivalent programme NOTES About Unilever Unilever is one of the world's leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Dove, Tresemme, Lynx, Lifebuoy, Shea Moisture, Persil, Domestos, Ben & Jerry's, Magnum, Marmite, The Vegetarian Butcher, Graze and Pot Noodle. Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace' Location In June 2020 we announced our plan to consolidate a number of Unilever's offices across the South East of England into a new Unilever campus in Kingston-upon-Thames in or around early 2025. However, on the 08 August 2024 we announced to our existing staff our proposal to retain our central Head Office in London, 100 Victoria Embankment ("100VE") until our lease expires in 2027. As a result of this new proposal, we will be consulting with our existing staff, and new joiners who join during this period of consultation at 100VE, on the proposal made in August 2024. During consultation we will clarify the future location of each team and function. This means your role will either be based in 100VE until 2027 or in Kingston-Upon-Thames from early 2025. As we are yet to commence consultation on the proposal you agree, until such a time when consultation has concluded, your normal place of work as set out in the enclosed Statement of Terms & Conditions will be 100VE. You agree that on the conclusion of the consultation your place of work will be 100VE or 100VE until early 2025 and then Kingston-upon-Thames ("the locations") and you will be notified of which of the locations will be your place of work after that consultation ends. What We Offer Not only do we offer a competitive salary and pension scheme, we also offer an annual bonus, subsidised gym membership, a discounted staff shop and shares. You'll have the opportunity to work directly with our renowned and exciting brands in a flexible and hybrid working environment. Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We are a key advocate of wellbeing and offer a variety of support for our people including hubs, programmes and development opportunities. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all. Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self. To find out more, including about our Employee Resource Groups, please click here Equity, Diversity & Inclusion at Unilever Unilever . Recruitment Fraud Cyber criminals advertise fake job adverts with prestigious employers as a way of stealing information or even defrauding individuals out of money. In the most sophisticated cases, they will set up fake websites, which have a similar address to companies like Unilever . click apply for full job details
Digital Planning Account Director A leading, award-winning communications agency is seeking a Digital Planning Account Director to join its growing Marketing Services division. This senior-level position blends digital strategy, client leadership, and campaign delivery for high-profile B2B technology clients across international markets. The agency is known for its strong presence in the B2B tech space, spanning sectors such as enterprise software, connectivity, and cybersecurity. It offers a supportive, people-first culture and has been consistently recognised for its workplace excellence. About the Role In this role, you will partner closely with senior leadership to design and execute integrated digital marketing programs. You will be responsible for translating client objectives into actionable strategies and managing complex digital initiatives from planning through to delivery. This is a client-facing role suited for someone who can advise and influence senior stakeholders, while also guiding internal teams across disciplines such as media planning, content, and creative. Key Responsibilities: Lead the creation of multi-channel digital strategies across Paid Social, PPC, SEO, Display, Programmatic, and Content Act as the strategic lead for key client accounts within the B2B technology sector Build detailed scopes of work, project timelines, budgets, and resource plans for global digital campaigns Drive performance through media planning and oversight of Paid Social and PPC initiatives Develop digital brand strategies focused on awareness, consideration, and reputation management across international markets Serve as a senior contact for clients, providing insight, leadership, and proactive problem-solving Mentor and support a growing team of digital marketers and creatives About You: A minimum of 8 years' experience in digital marketing within an agency environment Proven success working with B2B technology clients Strong strategic and executional knowledge of Paid Social, PPC, and content-led campaigns Experience managing complex, global digital programs with multiple stakeholders and deliverables Exceptional communication and relationship-building skills with senior-level clients Confident in data analysis and performance reporting, using insights to drive optimisation Highly organised, detail-focused, and comfortable in a fast-moving environment Desirable Experience in verticals such as SaaS, Cloud, Cybersecurity, or Enterprise Hardware Certifications in Google Ads, Meta, or LinkedIn Marketing Familiarity with Agile or Scrum workflows Additional language skills for global market support This is a unique opportunity to take on a senior digital leadership role within a well-established and values-driven agency. If you are passionate about digital strategy and excited by the challenge of working with innovative tech brands, we would love to hear from you.
Aug 10, 2025
Full time
Digital Planning Account Director A leading, award-winning communications agency is seeking a Digital Planning Account Director to join its growing Marketing Services division. This senior-level position blends digital strategy, client leadership, and campaign delivery for high-profile B2B technology clients across international markets. The agency is known for its strong presence in the B2B tech space, spanning sectors such as enterprise software, connectivity, and cybersecurity. It offers a supportive, people-first culture and has been consistently recognised for its workplace excellence. About the Role In this role, you will partner closely with senior leadership to design and execute integrated digital marketing programs. You will be responsible for translating client objectives into actionable strategies and managing complex digital initiatives from planning through to delivery. This is a client-facing role suited for someone who can advise and influence senior stakeholders, while also guiding internal teams across disciplines such as media planning, content, and creative. Key Responsibilities: Lead the creation of multi-channel digital strategies across Paid Social, PPC, SEO, Display, Programmatic, and Content Act as the strategic lead for key client accounts within the B2B technology sector Build detailed scopes of work, project timelines, budgets, and resource plans for global digital campaigns Drive performance through media planning and oversight of Paid Social and PPC initiatives Develop digital brand strategies focused on awareness, consideration, and reputation management across international markets Serve as a senior contact for clients, providing insight, leadership, and proactive problem-solving Mentor and support a growing team of digital marketers and creatives About You: A minimum of 8 years' experience in digital marketing within an agency environment Proven success working with B2B technology clients Strong strategic and executional knowledge of Paid Social, PPC, and content-led campaigns Experience managing complex, global digital programs with multiple stakeholders and deliverables Exceptional communication and relationship-building skills with senior-level clients Confident in data analysis and performance reporting, using insights to drive optimisation Highly organised, detail-focused, and comfortable in a fast-moving environment Desirable Experience in verticals such as SaaS, Cloud, Cybersecurity, or Enterprise Hardware Certifications in Google Ads, Meta, or LinkedIn Marketing Familiarity with Agile or Scrum workflows Additional language skills for global market support This is a unique opportunity to take on a senior digital leadership role within a well-established and values-driven agency. If you are passionate about digital strategy and excited by the challenge of working with innovative tech brands, we would love to hear from you.
Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries-helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 6,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies - breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries-ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list - all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum-backed by a $12 billion valuation and $1 Bin Annual Recurring Revenue (ARR) in just over five years-you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. Responsibilities: Working with the Global Head of Partnerships and Partner Channel Leads, you will design and build a Partner Program strategy which allows Deel to continue growing its network of partners into an industry defining global employment ecosystem. Scale our diverse ecosystem of >1,000 active partners through streamlined onboarding, enablement, and activation of partners of all sizes across the globe. Manage the programmatic and digital enablement of strategic and long-tail partners to maximize engagement and pipeline development, including overseeing Deel's Affiliate program. Collaborate with key stakeholders across the business to create incentive programs which increase partner productivity and accelerate revenue growth in the partner business. Leverage enablement and thought leadership materials from Product Marketing teams to produce content for our partners so they are aligned with our vision and mission in the market. Define and manage key Partner Management processes that guide the lifecycle of Deel's partner relationships to optimize for key business outcomes. Manage the evolution and deployment of key partnership infrastructure like our Partner Portal, partner payments infrastructure, data sharing, etc. Work with Partner Marketing to structure an engagement strategy to increase monthly active partners which includes events, newsletters, competitions, and in-person engagements. Work with Partner Operations to ensure accurate reporting and attribution of the work our partners are doing and the contribution to our company revenue. Drive overall project management of the partnerships team's strategic initiatives, ensuring we stay aligned, prioritized, and moving fast across cross-functional workstreams Manage a small, high performing team of partner program professionals globally Requirements: 8+ years of experience in building and managing partner programs, strategy and enablement 5+ years of experience in the technology industry with a successful track record working with innovative and growing companies. Experience managing a team of high performing partner professionals Excellent project management skills and systems thinking, you love to build things which scale. Entrepreneurial spirit that lends you to being comfortable with ambiguity, change and a dynamic work environment. High ownership and accountability, you own everything in your domain - you prioritize effectively, manage your time, and raise your hand early when you're blocked or need help. Comfort with data and analytical tools - you don't need to be writing SQL but you will need to be on top of your numbers and be able to report back to the business (Salesforce and Sheets). Bias to action and execution; driven to build quickly, iterate, and refine. Desire ownership and looking for significant voice and autonomy to drive one of the fastest growing parts of our business. Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you'll enjoy Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access At Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which and other acquired company emails . You can view the most up-to-date job listings at Deel by visiting our careers page . Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at of the nature of the accommodation that you may require, to ensure your equal participation. We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144. We began using Covey Scout for Inbound on March 30, 2025. For more information about our data protection practices, please visit our Privacy Policy . You can review the independent bias audit report covering our use of Covey here:
Aug 08, 2025
Full time
Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries-helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 6,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies - breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries-ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list - all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum-backed by a $12 billion valuation and $1 Bin Annual Recurring Revenue (ARR) in just over five years-you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. Responsibilities: Working with the Global Head of Partnerships and Partner Channel Leads, you will design and build a Partner Program strategy which allows Deel to continue growing its network of partners into an industry defining global employment ecosystem. Scale our diverse ecosystem of >1,000 active partners through streamlined onboarding, enablement, and activation of partners of all sizes across the globe. Manage the programmatic and digital enablement of strategic and long-tail partners to maximize engagement and pipeline development, including overseeing Deel's Affiliate program. Collaborate with key stakeholders across the business to create incentive programs which increase partner productivity and accelerate revenue growth in the partner business. Leverage enablement and thought leadership materials from Product Marketing teams to produce content for our partners so they are aligned with our vision and mission in the market. Define and manage key Partner Management processes that guide the lifecycle of Deel's partner relationships to optimize for key business outcomes. Manage the evolution and deployment of key partnership infrastructure like our Partner Portal, partner payments infrastructure, data sharing, etc. Work with Partner Marketing to structure an engagement strategy to increase monthly active partners which includes events, newsletters, competitions, and in-person engagements. Work with Partner Operations to ensure accurate reporting and attribution of the work our partners are doing and the contribution to our company revenue. Drive overall project management of the partnerships team's strategic initiatives, ensuring we stay aligned, prioritized, and moving fast across cross-functional workstreams Manage a small, high performing team of partner program professionals globally Requirements: 8+ years of experience in building and managing partner programs, strategy and enablement 5+ years of experience in the technology industry with a successful track record working with innovative and growing companies. Experience managing a team of high performing partner professionals Excellent project management skills and systems thinking, you love to build things which scale. Entrepreneurial spirit that lends you to being comfortable with ambiguity, change and a dynamic work environment. High ownership and accountability, you own everything in your domain - you prioritize effectively, manage your time, and raise your hand early when you're blocked or need help. Comfort with data and analytical tools - you don't need to be writing SQL but you will need to be on top of your numbers and be able to report back to the business (Salesforce and Sheets). Bias to action and execution; driven to build quickly, iterate, and refine. Desire ownership and looking for significant voice and autonomy to drive one of the fastest growing parts of our business. Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you'll enjoy Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access At Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which and other acquired company emails . You can view the most up-to-date job listings at Deel by visiting our careers page . Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at of the nature of the accommodation that you may require, to ensure your equal participation. We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144. We began using Covey Scout for Inbound on March 30, 2025. For more information about our data protection practices, please visit our Privacy Policy . You can review the independent bias audit report covering our use of Covey here:
Agency : Havas Media Job Description : AV Account Director Reporting To: AV Business Director Office Location: Havas Village London, 3 Pancras Sq, London, N1C 4AG, U.K. Hybrid About Havas Media Network: Havas is the only truly integrated marketing and communications company in the UK. Our mission is to make a meaningful difference to brands, businesses and people. Based in London's Kings Cross, the group operates a unique 'Village' concept: 20 agencies - spanning disciplines including advertising, media, data and technology, social, digital, PR and sports and entertainment - all in one building, united under one leadership and with one P&L. The Role Following a number of new business wins in 2024 at Havas Media Network, we have created an additional Account Director Role within our talented and thriving AV team. As a key member of the Audio-Visual team you will be responsible for the planning and delivery of first-class campaigns for a range of clients across several highly competitive market sectors; as well as managing and inspiring a team of AV Executives and an AV Manager. There are 8 AD led teams within the department and the right person will play a critical role in supporting Havas Group's growth, being focussed on goal and target delivery, as well as creating and delivering smart strategic thinking for our clients. We are looking for someone with a proven background and passion across planning and buying Audio-Visual media (TV, VOD, Cinema & Audio), with a strong profile with the media owner community. The individual must have great people skills, and ability to effectively lead a team. The role reports into the AV Business Director. Key Responsibilities Exceptional client service & activation: Ensuring professional and trusted relationships with your clients Overseeing planning, buying and delivery of price/quality and audit requirements across your portfolio of clients Crafting all client proposals based on solid evidence and rationale Managing all deliverables and deadlines across your team Understanding clients' businesses and our role in contributing to their success. Running weekly status meetings to ensure absolute visibility and control Cementing key role as 'go to' for day-to-day trading - both internally and externally Understanding wider market context and debating with the team in order that any pertinent dynamics can be communicated to clients in good time with clear rationale and required action Working closely with digital activation, social and programmatic teams to ensure effective planning, activation and tracking of VOD campaigns Operational excellence & commercial management: Fostering a culture of operational excellence within your team Driving responsibility, accountability and ownership across your direct reports Ensuring appropriate levels of service are achieved Quality control of team output, response to brief, and problem solving Optimising performance across the team via setting appropriate KPIs Ensuring bookings, timesheets, expenses, reconciliations, and any other deliverables are completed accurately and within agreed time frame Overseeing media owner relationships and co-ordination Flagging campaign variances in good time to ensure delivery is controlled and communicated Strong relationship management with media auditors and ownership of output and delivery Driving creativity within activation and generate award winning work People management: Supporting Head of AV & BD to instil appropriate culture to ensure a high performing and motivated team Working as a collaborative team player across Havas, actively supporting colleagues and sharing learnings Engendering a culture and belief which encourages people to suggest thoughts and ideas to improve the service we provide for our clients Instilling a culture across team founded on our common and shared values Conducting reviews and setting of personal objectives for direct reports Monitor and manage workload and happiness across your team Ensuring team output is aligned with client and agency requirements Epitomise professional conduct and treat colleagues with respect Be an ambassador for Havas Group Media at all times What we're looking for The right person will play a critical role in planning and buying innovative and effective campaigns for our clients The ideal candidate will have proven planning and buying experience across Audio Visual media (including Audio), and with a solid understanding of strategy and planning A minimum of 5 years' media agency experience Positive and collaborative attitude, being able to make informed decisions and build strong relationships to deliver results Fantastic team player with a flexible and down to earth approach Experience of leading a team and developing direct reports A resilient self-starter who has the skills to juggle multiple requirements Passion for delivery and innovation. Strong attention to detail and relentlessly focussed on identifying and optimising value for clients and Havas A detailed understanding of the audit process within AV New business and pitching experience desirable Contract Type : Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.
Aug 08, 2025
Full time
Agency : Havas Media Job Description : AV Account Director Reporting To: AV Business Director Office Location: Havas Village London, 3 Pancras Sq, London, N1C 4AG, U.K. Hybrid About Havas Media Network: Havas is the only truly integrated marketing and communications company in the UK. Our mission is to make a meaningful difference to brands, businesses and people. Based in London's Kings Cross, the group operates a unique 'Village' concept: 20 agencies - spanning disciplines including advertising, media, data and technology, social, digital, PR and sports and entertainment - all in one building, united under one leadership and with one P&L. The Role Following a number of new business wins in 2024 at Havas Media Network, we have created an additional Account Director Role within our talented and thriving AV team. As a key member of the Audio-Visual team you will be responsible for the planning and delivery of first-class campaigns for a range of clients across several highly competitive market sectors; as well as managing and inspiring a team of AV Executives and an AV Manager. There are 8 AD led teams within the department and the right person will play a critical role in supporting Havas Group's growth, being focussed on goal and target delivery, as well as creating and delivering smart strategic thinking for our clients. We are looking for someone with a proven background and passion across planning and buying Audio-Visual media (TV, VOD, Cinema & Audio), with a strong profile with the media owner community. The individual must have great people skills, and ability to effectively lead a team. The role reports into the AV Business Director. Key Responsibilities Exceptional client service & activation: Ensuring professional and trusted relationships with your clients Overseeing planning, buying and delivery of price/quality and audit requirements across your portfolio of clients Crafting all client proposals based on solid evidence and rationale Managing all deliverables and deadlines across your team Understanding clients' businesses and our role in contributing to their success. Running weekly status meetings to ensure absolute visibility and control Cementing key role as 'go to' for day-to-day trading - both internally and externally Understanding wider market context and debating with the team in order that any pertinent dynamics can be communicated to clients in good time with clear rationale and required action Working closely with digital activation, social and programmatic teams to ensure effective planning, activation and tracking of VOD campaigns Operational excellence & commercial management: Fostering a culture of operational excellence within your team Driving responsibility, accountability and ownership across your direct reports Ensuring appropriate levels of service are achieved Quality control of team output, response to brief, and problem solving Optimising performance across the team via setting appropriate KPIs Ensuring bookings, timesheets, expenses, reconciliations, and any other deliverables are completed accurately and within agreed time frame Overseeing media owner relationships and co-ordination Flagging campaign variances in good time to ensure delivery is controlled and communicated Strong relationship management with media auditors and ownership of output and delivery Driving creativity within activation and generate award winning work People management: Supporting Head of AV & BD to instil appropriate culture to ensure a high performing and motivated team Working as a collaborative team player across Havas, actively supporting colleagues and sharing learnings Engendering a culture and belief which encourages people to suggest thoughts and ideas to improve the service we provide for our clients Instilling a culture across team founded on our common and shared values Conducting reviews and setting of personal objectives for direct reports Monitor and manage workload and happiness across your team Ensuring team output is aligned with client and agency requirements Epitomise professional conduct and treat colleagues with respect Be an ambassador for Havas Group Media at all times What we're looking for The right person will play a critical role in planning and buying innovative and effective campaigns for our clients The ideal candidate will have proven planning and buying experience across Audio Visual media (including Audio), and with a solid understanding of strategy and planning A minimum of 5 years' media agency experience Positive and collaborative attitude, being able to make informed decisions and build strong relationships to deliver results Fantastic team player with a flexible and down to earth approach Experience of leading a team and developing direct reports A resilient self-starter who has the skills to juggle multiple requirements Passion for delivery and innovation. Strong attention to detail and relentlessly focussed on identifying and optimising value for clients and Havas A detailed understanding of the audit process within AV New business and pitching experience desirable Contract Type : Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.
Expereo powers the global connectivity behind enterprise transformation. As we scale, we're investing in the full digital journey of our customers - from first touch through to service activation and billing. We're hiring a Director of Commercial Experience to lead this transformation. This is a Single-Threaded Owner (STO) role with full accountability for the end-to-end Commercial Experience - spanning lead capture, quoting, ordering, fulfillment, activation, and billing. You'll define the product vision, lead cross-functional teams, and deliver seamless, digital-first journeys through ExpereoOne - our customer experience platform - and via API integrations for enterprise clients and partners. What You'll Own As Director of Commercial Experience, you will be responsible for designing and delivering a transparent, scalable, and intuitive experience across every phase of the pre- and post-sale lifecycle: Lead Capture & Qualification Define the digital flow of inbound and partner-generated leads through CRM and into quoting. Improve lead enrichment, routing, and readiness for quoting within the ExpereoOne platform and connected tools. Quoting & Deal Configuration Streamline how customers and sales teams create, view, and accept accurate, validated quotes - with support for complex, multi-site configurations. Enable both self-service quoting in ExpereoOne and programmatic access via APIs for partner platforms. Order Placement & Supplier Fulfillment Orchestrate the translation of accepted quotes into digital orders, minimizing manual effort and rework. Manage supplier interactions across 4,000+ partners - through portals, APIs, and internal orchestration tools - all with visibility in ExpereoOne. Service Delivery & Activation Provide customers with real-time updates on provisioning, installation scheduling, and hardware logistics - delivered through ExpereoOne dashboards or partner API integrations. Ensure predictable, proactive service activation and clean technical handover. Billing & Revenue Readiness Align product configuration, usage, and delivery data to support first-time-right billing . Drive transparency and accuracy by surfacing relevant billing status and dispute resolution flows in ExpereoOne. Key Responsibilities Own the Commercial Experience product vision and roadmap , spanning internal tooling, external portals, and partner integrations. Lead a cross-functional team of Product Managers, Designers, and Engineers , while aligning stakeholders across Sales, Operations, Finance, and Customer Success. Deliver these journeys via: ExpereoOne , our core customer-facing digital experience. Modern APIs , enabling integration with customer or partner platforms. Deliver measurable improvements in: Lead-to-quote and quote-to-order cycle time Order-to-live success rate Manual intervention per order Billing accuracy and time-to-invoice NPS across the commercial experience Drive integration across core systems (Salesforce, CPQ, ERP, Supplier APIs) to reduce friction and improve transparency. What We're Looking For 10+ years of experience in Product , Revenue Operations , or Customer Experience , ideally in telecom, infrastructure, SaaS, or global service delivery. Deep understanding of the Commercial Experience lifecycle - including CRM, quoting, fulfillment, provisioning, and billing processes. Proven success delivering digital customer journeys through web platforms and APIs. Strong cross-functional leadership skills; able to align business, operations, product, and engineering toward shared customer outcomes. Ability to simplify complexity through automation, process design, and product thinking. Why This Role? You'll lead one of the most strategically critical experiences in the company - how we convert interest into live service and revenue. You'll be the single-threaded owner of this full journey, empowered to shape the digital experience through ExpereoOne and scalable partner APIs. You'll help build the future of how global enterprises buy, manage, and scale their connectivity - with a clear mandate, resources, and impact. Pension Plan Hybrid working 25 days Holiday Beyond the Job We're proud of our focus on Environment, Social and Governance as well as the passion we display for the communities where we live and work. EEO (Equal Employments Opportunities) Statement: Expereo is an Equal Opportunities employer who aims to support and celebrate every employee that comes through our doors. We respect and support all of our people regardless of background, religion, nationality, sexual orientation, age, or physical condition.
Aug 07, 2025
Full time
Expereo powers the global connectivity behind enterprise transformation. As we scale, we're investing in the full digital journey of our customers - from first touch through to service activation and billing. We're hiring a Director of Commercial Experience to lead this transformation. This is a Single-Threaded Owner (STO) role with full accountability for the end-to-end Commercial Experience - spanning lead capture, quoting, ordering, fulfillment, activation, and billing. You'll define the product vision, lead cross-functional teams, and deliver seamless, digital-first journeys through ExpereoOne - our customer experience platform - and via API integrations for enterprise clients and partners. What You'll Own As Director of Commercial Experience, you will be responsible for designing and delivering a transparent, scalable, and intuitive experience across every phase of the pre- and post-sale lifecycle: Lead Capture & Qualification Define the digital flow of inbound and partner-generated leads through CRM and into quoting. Improve lead enrichment, routing, and readiness for quoting within the ExpereoOne platform and connected tools. Quoting & Deal Configuration Streamline how customers and sales teams create, view, and accept accurate, validated quotes - with support for complex, multi-site configurations. Enable both self-service quoting in ExpereoOne and programmatic access via APIs for partner platforms. Order Placement & Supplier Fulfillment Orchestrate the translation of accepted quotes into digital orders, minimizing manual effort and rework. Manage supplier interactions across 4,000+ partners - through portals, APIs, and internal orchestration tools - all with visibility in ExpereoOne. Service Delivery & Activation Provide customers with real-time updates on provisioning, installation scheduling, and hardware logistics - delivered through ExpereoOne dashboards or partner API integrations. Ensure predictable, proactive service activation and clean technical handover. Billing & Revenue Readiness Align product configuration, usage, and delivery data to support first-time-right billing . Drive transparency and accuracy by surfacing relevant billing status and dispute resolution flows in ExpereoOne. Key Responsibilities Own the Commercial Experience product vision and roadmap , spanning internal tooling, external portals, and partner integrations. Lead a cross-functional team of Product Managers, Designers, and Engineers , while aligning stakeholders across Sales, Operations, Finance, and Customer Success. Deliver these journeys via: ExpereoOne , our core customer-facing digital experience. Modern APIs , enabling integration with customer or partner platforms. Deliver measurable improvements in: Lead-to-quote and quote-to-order cycle time Order-to-live success rate Manual intervention per order Billing accuracy and time-to-invoice NPS across the commercial experience Drive integration across core systems (Salesforce, CPQ, ERP, Supplier APIs) to reduce friction and improve transparency. What We're Looking For 10+ years of experience in Product , Revenue Operations , or Customer Experience , ideally in telecom, infrastructure, SaaS, or global service delivery. Deep understanding of the Commercial Experience lifecycle - including CRM, quoting, fulfillment, provisioning, and billing processes. Proven success delivering digital customer journeys through web platforms and APIs. Strong cross-functional leadership skills; able to align business, operations, product, and engineering toward shared customer outcomes. Ability to simplify complexity through automation, process design, and product thinking. Why This Role? You'll lead one of the most strategically critical experiences in the company - how we convert interest into live service and revenue. You'll be the single-threaded owner of this full journey, empowered to shape the digital experience through ExpereoOne and scalable partner APIs. You'll help build the future of how global enterprises buy, manage, and scale their connectivity - with a clear mandate, resources, and impact. Pension Plan Hybrid working 25 days Holiday Beyond the Job We're proud of our focus on Environment, Social and Governance as well as the passion we display for the communities where we live and work. EEO (Equal Employments Opportunities) Statement: Expereo is an Equal Opportunities employer who aims to support and celebrate every employee that comes through our doors. We respect and support all of our people regardless of background, religion, nationality, sexual orientation, age, or physical condition.
Purpose of Job The Director, IPAM works closely with the Chief Accountability Officer (CAO) on a range of operational and strategic tasks to ensure implementation of the Project Accountability Policy and Guidance, ensuring institutional accountability among internal and external stakeholders, and promoting project performance, institutional learning, and protecting the reputation the Bank. The Director ensures alignment of strategy with delivery, programmatic planning, and delivery oversight across IPAM's external engagement, dispute resolution, and institutional learning functions. This role ensures integration across workstreams, guarantees operational and policy coherence, and positions IPAM as a credible, responsive, and impactful independent accountability mechanism within the EBRD and the global development finance architecture. A key purpose of the job is the capacity to guide the creation and dissemination of knowledge derived from cases to influence change in Bank practices and promote greater accountability and sustainability. The director is an important point of contact for high-level engagement with the Board of Directors, the President's Office, senior Bank Management, diverse project-affected communities, international civil society, Clients, and other IFIs/IOs. The role holder is expected to collaborate and represent the department both internally and externally with a high degree of professionalism. A key responsibility for this role is the review and operationalising of the IPAM work plan, including coordination and cross-cutting activities, resourcing and budget management. This is a hands-on management role with the director managing an aligned team who is responsible for Intake, Problem Solving, Institutional Learning and Outreach. Background The Independent Project Accountability Mechanism office was established in July 2020 and its mandate, functions and process are provided by the Project Accountability Policy approved by the EBRD Board in April 2019, under the principles of independence, impartiality, transparency, predictability, equitability and accessibility. The Mechanism works to mediate disputes between project stakeholders in highly sensitive contexts; to determine whether the Bank has complied with its Environmental and Social Policy and Access to Information Policy; and where applicable, to recommend both Project-specific and institutional-level changes to address non-compliance with these policies. IPAM has two additional functions: to conduct outreach among internal and external stakeholders, in order to ensure that IPAM's purpose, functions and activities are known and understood; and to promote institutional learning and integrate management action plan commitments across EBRD projects, sharing lessons learned and offering guidance to Bank management based on the insights, experiences and evidence emerging from its casework. IPAM is managed by the Chief Accountability Officer who is responsible for the executive leadership, strategic direction, complaint management, operational/administrative management, stakeholder outreach, staff training and internal coordination with other areas of the Bank. IPAM is independent from EBRD Management and reports directly to the Board of Directors via the Audit Committee. As established in the Project Accountability Policy, Problem Solving and Compliance Review are the two complementary, non-judicial functions that IPAM has within its mandate to address the environmental, social and disclosure concerns of communities and civil society organisations regarding projects with EBRD financing. Additionally, IPAM also has a mandate to: (a) identify institutional learnings that distinguish common challenges, provide constructive recommendations, and promote a culture of continuous learning at EBRD and, (b) conduct outreach among internal and external stakeholders, in order to ensure that IPAM's purpose, functions and activities are known and understood. IPAM is based on an in-house expertise model that requires its staff to possess the necessary skills and competencies to undertake casework at the standards set by the Project Accountability Policy. This work can be supported by external technical experts in an ad-hoc fashion to provide specific inputs in areas where the team lacks expertise or where continuous engagement is required to generate successful outcomes. Accountability and Responsibility Under limited direction of the Managing Director, Chief Accountability Officer, the Director is responsible for: Oversight of the Registration, Assessment and Problem Solving Function Provide strategic guidance to the Associate Director and ensure alignment of case management practices with IPAM's values, policy and methodology. Oversee the development of innovative, context-sensitive conflict resolution approaches; monitor complex dispute cases and stakeholder negotiations. Ensure quality control of high-stakes public documentation and maintain consistency with international best practice. Strategic Leadership & Integration Develop and implement multi-year strategies across Outreach, Learning and Data Management functions in alignment with IPAM's mandate. Serve as principal advisor to the Chief Accountability Officer on stakeholder relations, learning priorities, and risk-sensitive case resolution. Oversight of Institutional Learning and Data Analysis Oversee the translation of case findings into compelling knowledge products and institutional learning agendas. Represent IPAM in peer networks and advisory/data collaborations, ensuring benchmarks, joint research, and best practice dissemination. Ensure synergies between IPAM learning products and the EBRD's project cycle, capacity building, and policy reform. Drive policy innovation by translating insights from casework into actionable change across the Bank's governance, project design, and safeguards. Oversight of Outreach and Engagement Shape and direct IPAM's external engagement-including widening of our civil society network, translation of policy requirements into adequate messaging, digital platforms, and annual publications. Engage in dialogue with civil society, project-affected people, clients, and other multilateral peer institutions. Oversee capacity-building events, thematic knowledge sharing, and internal stakeholder briefings. Department Management Directly accountable for the engagement and effective overall management of staff including recruitment, talent and performance management, coaching and development. Champions and role models the Bank's Behavioural Competencies and Corporate Behaviours, ensuring adherence within the team(s) so that the highest standards of integrity and ethical conduct are exhibited at all times Supports the CAO in ensuring delivery of IPAM administrative activities, including but not limited to financial and people matters, the development and preparation of internal administrative procedures. Is a member of the Risk Assessment IPAM Coordinating Team and ensures cascading of decisions regarding safety and retaliation mitigation measures. Guides the ongoing development of professional practices within IPAM, including identifying training needs and activities and proactively coaching and sharing knowledge. Contributes to continuous improvement and actively engages and actively undertakes continuous learning. Deputise for MD, as directed and required. Knowledge, Skills and Experience Degree in a related field (i.e economics, social or environmental sciences, sustainability, or international development) or equivalent experience. Deep understanding of multilateral development banks, accountability frameworks and grievance redress mechanisms Knowledge of dispute resolution methodologies, stakeholder negotiation and culturally sensitive approaches Familiarity with environmental and social impact assessments, international standards and risk mitigation, particularly in relation to EBRD Understanding of data-driven learning, knowledge management and policy feedback looks Ability to develop and implement multi-year strategies, align cross-functional teams, and advise senior leadership. Strong grounding in institutional governance, transparency, and ethical standards. Capacity to synthesize complex case data into actionable insights and policy recommendations. Excellent written and verbal communication skills for high-stakes documentation, public engagement, and internal briefings. Skilled in building trust with diverse stakeholders including affected communities, civil society, and institutional peers. Proficiency in talent development, performance management, and fostering a values-driven team culture. Ability to drive innovation in policy and practice and adapt to evolving institutional and field dynamics. Willingness to travel regularly and work outside regular business hours required. Impeccable integrity, judgment and discretion. Proficiency in English, additional languages (especially those spoken in EBRD regions) are an asset. What is it like to work at the EBRD? / About EBRD Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation . click apply for full job details
Aug 02, 2025
Full time
Purpose of Job The Director, IPAM works closely with the Chief Accountability Officer (CAO) on a range of operational and strategic tasks to ensure implementation of the Project Accountability Policy and Guidance, ensuring institutional accountability among internal and external stakeholders, and promoting project performance, institutional learning, and protecting the reputation the Bank. The Director ensures alignment of strategy with delivery, programmatic planning, and delivery oversight across IPAM's external engagement, dispute resolution, and institutional learning functions. This role ensures integration across workstreams, guarantees operational and policy coherence, and positions IPAM as a credible, responsive, and impactful independent accountability mechanism within the EBRD and the global development finance architecture. A key purpose of the job is the capacity to guide the creation and dissemination of knowledge derived from cases to influence change in Bank practices and promote greater accountability and sustainability. The director is an important point of contact for high-level engagement with the Board of Directors, the President's Office, senior Bank Management, diverse project-affected communities, international civil society, Clients, and other IFIs/IOs. The role holder is expected to collaborate and represent the department both internally and externally with a high degree of professionalism. A key responsibility for this role is the review and operationalising of the IPAM work plan, including coordination and cross-cutting activities, resourcing and budget management. This is a hands-on management role with the director managing an aligned team who is responsible for Intake, Problem Solving, Institutional Learning and Outreach. Background The Independent Project Accountability Mechanism office was established in July 2020 and its mandate, functions and process are provided by the Project Accountability Policy approved by the EBRD Board in April 2019, under the principles of independence, impartiality, transparency, predictability, equitability and accessibility. The Mechanism works to mediate disputes between project stakeholders in highly sensitive contexts; to determine whether the Bank has complied with its Environmental and Social Policy and Access to Information Policy; and where applicable, to recommend both Project-specific and institutional-level changes to address non-compliance with these policies. IPAM has two additional functions: to conduct outreach among internal and external stakeholders, in order to ensure that IPAM's purpose, functions and activities are known and understood; and to promote institutional learning and integrate management action plan commitments across EBRD projects, sharing lessons learned and offering guidance to Bank management based on the insights, experiences and evidence emerging from its casework. IPAM is managed by the Chief Accountability Officer who is responsible for the executive leadership, strategic direction, complaint management, operational/administrative management, stakeholder outreach, staff training and internal coordination with other areas of the Bank. IPAM is independent from EBRD Management and reports directly to the Board of Directors via the Audit Committee. As established in the Project Accountability Policy, Problem Solving and Compliance Review are the two complementary, non-judicial functions that IPAM has within its mandate to address the environmental, social and disclosure concerns of communities and civil society organisations regarding projects with EBRD financing. Additionally, IPAM also has a mandate to: (a) identify institutional learnings that distinguish common challenges, provide constructive recommendations, and promote a culture of continuous learning at EBRD and, (b) conduct outreach among internal and external stakeholders, in order to ensure that IPAM's purpose, functions and activities are known and understood. IPAM is based on an in-house expertise model that requires its staff to possess the necessary skills and competencies to undertake casework at the standards set by the Project Accountability Policy. This work can be supported by external technical experts in an ad-hoc fashion to provide specific inputs in areas where the team lacks expertise or where continuous engagement is required to generate successful outcomes. Accountability and Responsibility Under limited direction of the Managing Director, Chief Accountability Officer, the Director is responsible for: Oversight of the Registration, Assessment and Problem Solving Function Provide strategic guidance to the Associate Director and ensure alignment of case management practices with IPAM's values, policy and methodology. Oversee the development of innovative, context-sensitive conflict resolution approaches; monitor complex dispute cases and stakeholder negotiations. Ensure quality control of high-stakes public documentation and maintain consistency with international best practice. Strategic Leadership & Integration Develop and implement multi-year strategies across Outreach, Learning and Data Management functions in alignment with IPAM's mandate. Serve as principal advisor to the Chief Accountability Officer on stakeholder relations, learning priorities, and risk-sensitive case resolution. Oversight of Institutional Learning and Data Analysis Oversee the translation of case findings into compelling knowledge products and institutional learning agendas. Represent IPAM in peer networks and advisory/data collaborations, ensuring benchmarks, joint research, and best practice dissemination. Ensure synergies between IPAM learning products and the EBRD's project cycle, capacity building, and policy reform. Drive policy innovation by translating insights from casework into actionable change across the Bank's governance, project design, and safeguards. Oversight of Outreach and Engagement Shape and direct IPAM's external engagement-including widening of our civil society network, translation of policy requirements into adequate messaging, digital platforms, and annual publications. Engage in dialogue with civil society, project-affected people, clients, and other multilateral peer institutions. Oversee capacity-building events, thematic knowledge sharing, and internal stakeholder briefings. Department Management Directly accountable for the engagement and effective overall management of staff including recruitment, talent and performance management, coaching and development. Champions and role models the Bank's Behavioural Competencies and Corporate Behaviours, ensuring adherence within the team(s) so that the highest standards of integrity and ethical conduct are exhibited at all times Supports the CAO in ensuring delivery of IPAM administrative activities, including but not limited to financial and people matters, the development and preparation of internal administrative procedures. Is a member of the Risk Assessment IPAM Coordinating Team and ensures cascading of decisions regarding safety and retaliation mitigation measures. Guides the ongoing development of professional practices within IPAM, including identifying training needs and activities and proactively coaching and sharing knowledge. Contributes to continuous improvement and actively engages and actively undertakes continuous learning. Deputise for MD, as directed and required. Knowledge, Skills and Experience Degree in a related field (i.e economics, social or environmental sciences, sustainability, or international development) or equivalent experience. Deep understanding of multilateral development banks, accountability frameworks and grievance redress mechanisms Knowledge of dispute resolution methodologies, stakeholder negotiation and culturally sensitive approaches Familiarity with environmental and social impact assessments, international standards and risk mitigation, particularly in relation to EBRD Understanding of data-driven learning, knowledge management and policy feedback looks Ability to develop and implement multi-year strategies, align cross-functional teams, and advise senior leadership. Strong grounding in institutional governance, transparency, and ethical standards. Capacity to synthesize complex case data into actionable insights and policy recommendations. Excellent written and verbal communication skills for high-stakes documentation, public engagement, and internal briefings. Skilled in building trust with diverse stakeholders including affected communities, civil society, and institutional peers. Proficiency in talent development, performance management, and fostering a values-driven team culture. Ability to drive innovation in policy and practice and adapt to evolving institutional and field dynamics. Willingness to travel regularly and work outside regular business hours required. Impeccable integrity, judgment and discretion. Proficiency in English, additional languages (especially those spoken in EBRD regions) are an asset. What is it like to work at the EBRD? / About EBRD Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation . click apply for full job details
