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general manager e commerce operations
Partner Success and Onboarding Specialist Operations London
Acquired Payments
We're are a next-generation payments business focused on powering recurring commerce. Our next-generation payment infrastructure and solutions unify and optimise customers' payment ecosystem, providing a competitive advantage and helping them achieve their goals in the digital economy. We combine this capability with exceptional sector expertise and a highly personal, tailored service focused on long-term partnerships with our customers. We're scaling as a business, so if you thrive in an environment that's constantly evolving, where purpose-driven culture is seen as an enabler toachieve the extraordinary andwhere our unique differences are celebrated, wecould be the place for you! Your Mission As a Partner Success and Onboarding Specialist , you will be part of the Operations team reporting to the Head of Partner Success and Onboarding and play a key role in providing a great experience as Acquired works to support our merchants through the onboarding process and post-live management. We are looking for a proactive and detail-oriented individual to join our growing Partner Success and Onboarding team. This role is perfect for someone who thrives in a cross-functional environment, enjoys working with new businesses, and is excited to develop their analytical and operational skillset in the fintech space. As a Partner Success and Onboarding Specialist, you will play a critical role in supporting our prospective merchants' onboarding, delivering an exceptional onboarding experience, and ensuring our CRM is kept up to date with your day-to-day activities. You will also build strong relationships with internal stakeholders and external partners, troubleshoot onboarding/post-live queries, and become a subject matter expert on our operational processes. Due to the nature of the role and our business, the expectation will be for this role to operate outside of normal working hours to best support our customers. You may be required to work a rotating and flexible shift pattern and will be required to cover 24 hours, 7 days a week. Further details of this working pattern will be discussed with you during the interview process. Sufficient notice would be provided with 30/90 days notice of any substantial change in working patterns. This is a hybrid role with a minimum of 3 days per week at our office based in London. Key Responsibilities Onboarding : Working with our Onboarding Manager to ensure all onboarding processes meet AML, KYC, KYB and regulatory standards and following the onboarding process. Working with an internal stakeholder, you will also act as the main point of contact for merchants that are being onboarded to our payments partners. Follow up on open items to maintain momentum during the onboarding process, especially for merchants involving multiple acquirers. Merchant Risk Assessment : Conduct initial reviews of merchant applications, including verifying KYC/KYB documentation. Assist in evaluating basic risk indicators such as industry type, business model, and transaction volume projections. Flag any inconsistencies, incomplete submissions, or potential high-risk elements (e.g. restricted industries, unclear ownership) for further review. CRM Management : Ensuring that all work and activities are documented within the CRM to support the business in ensuring the CRM is the single point of truth when understanding the customer sales-to-service cycle. You will also be responsible for keeping internal teams updated on the progress of each application or escalating when blockers may occur. Multi-Acquirer Support : Assist in preparing merchant documentation and risk summaries tailored to the individual requirements of multiple acquirers when a merchant is onboarded through more than one acquiring relationship. Liaise with internal teams and, where appropriate, support external communication efforts to ensure timely delivery of acquirer-specific requirements. Track and coordinate acquirer-specific onboarding tasks and escalate where requirements diverge or where clarification is needed. Training and Knowledge Development : Actively engage in ongoing training and knowledge-sharing sessions to deepen understanding of payment gateway operations, risk profiles, acquirer requirements, and general underwriting best practices. Stay current on updates to onboarding policies, new acquirer documentation standards, and any changes to internal risk criteria. Take ownership of personal development by asking questions, seeking feedback, and reviewing industry materials to build a foundation for more advanced partner success and onboarding responsibilities over time. What you'll bring Bachelor's degree or equivalent experience in Business, Finance, Economics, Technology, or a related field. 1-2 years' experience in an onboarding, underwriting, compliance and/or partnerships role in the eCommerce Digital Payments. Exceptional written, verbal, and interpersonal communication skills, with the ability to influence at all levels. Ability to work in a team that uses qualitative and quantitative targets to measure performance. Ability to collaborate effectively with cross-functional teams. Comfortable working with multiple stakeholders and managing competing priorities. Imagination - We are a creative business that prides itself on fresh thinking and "what ifs". Your ideas will help shape how we grow and work - We are all ears!
Jun 28, 2025
Full time
We're are a next-generation payments business focused on powering recurring commerce. Our next-generation payment infrastructure and solutions unify and optimise customers' payment ecosystem, providing a competitive advantage and helping them achieve their goals in the digital economy. We combine this capability with exceptional sector expertise and a highly personal, tailored service focused on long-term partnerships with our customers. We're scaling as a business, so if you thrive in an environment that's constantly evolving, where purpose-driven culture is seen as an enabler toachieve the extraordinary andwhere our unique differences are celebrated, wecould be the place for you! Your Mission As a Partner Success and Onboarding Specialist , you will be part of the Operations team reporting to the Head of Partner Success and Onboarding and play a key role in providing a great experience as Acquired works to support our merchants through the onboarding process and post-live management. We are looking for a proactive and detail-oriented individual to join our growing Partner Success and Onboarding team. This role is perfect for someone who thrives in a cross-functional environment, enjoys working with new businesses, and is excited to develop their analytical and operational skillset in the fintech space. As a Partner Success and Onboarding Specialist, you will play a critical role in supporting our prospective merchants' onboarding, delivering an exceptional onboarding experience, and ensuring our CRM is kept up to date with your day-to-day activities. You will also build strong relationships with internal stakeholders and external partners, troubleshoot onboarding/post-live queries, and become a subject matter expert on our operational processes. Due to the nature of the role and our business, the expectation will be for this role to operate outside of normal working hours to best support our customers. You may be required to work a rotating and flexible shift pattern and will be required to cover 24 hours, 7 days a week. Further details of this working pattern will be discussed with you during the interview process. Sufficient notice would be provided with 30/90 days notice of any substantial change in working patterns. This is a hybrid role with a minimum of 3 days per week at our office based in London. Key Responsibilities Onboarding : Working with our Onboarding Manager to ensure all onboarding processes meet AML, KYC, KYB and regulatory standards and following the onboarding process. Working with an internal stakeholder, you will also act as the main point of contact for merchants that are being onboarded to our payments partners. Follow up on open items to maintain momentum during the onboarding process, especially for merchants involving multiple acquirers. Merchant Risk Assessment : Conduct initial reviews of merchant applications, including verifying KYC/KYB documentation. Assist in evaluating basic risk indicators such as industry type, business model, and transaction volume projections. Flag any inconsistencies, incomplete submissions, or potential high-risk elements (e.g. restricted industries, unclear ownership) for further review. CRM Management : Ensuring that all work and activities are documented within the CRM to support the business in ensuring the CRM is the single point of truth when understanding the customer sales-to-service cycle. You will also be responsible for keeping internal teams updated on the progress of each application or escalating when blockers may occur. Multi-Acquirer Support : Assist in preparing merchant documentation and risk summaries tailored to the individual requirements of multiple acquirers when a merchant is onboarded through more than one acquiring relationship. Liaise with internal teams and, where appropriate, support external communication efforts to ensure timely delivery of acquirer-specific requirements. Track and coordinate acquirer-specific onboarding tasks and escalate where requirements diverge or where clarification is needed. Training and Knowledge Development : Actively engage in ongoing training and knowledge-sharing sessions to deepen understanding of payment gateway operations, risk profiles, acquirer requirements, and general underwriting best practices. Stay current on updates to onboarding policies, new acquirer documentation standards, and any changes to internal risk criteria. Take ownership of personal development by asking questions, seeking feedback, and reviewing industry materials to build a foundation for more advanced partner success and onboarding responsibilities over time. What you'll bring Bachelor's degree or equivalent experience in Business, Finance, Economics, Technology, or a related field. 1-2 years' experience in an onboarding, underwriting, compliance and/or partnerships role in the eCommerce Digital Payments. Exceptional written, verbal, and interpersonal communication skills, with the ability to influence at all levels. Ability to work in a team that uses qualitative and quantitative targets to measure performance. Ability to collaborate effectively with cross-functional teams. Comfortable working with multiple stakeholders and managing competing priorities. Imagination - We are a creative business that prides itself on fresh thinking and "what ifs". Your ideas will help shape how we grow and work - We are all ears!
Countrywide Mortgage Services
Mortgage Services Development Manager
Countrywide Mortgage Services Newcastle, Staffordshire
Mortgage Services Development Manager This is an excellent opportunity for an existing Mortgage Advisor to take their first step into a management role after approx. 12 to 18 months with an OTE: £65k Purpose: To provide assistance with Supervisory responsibilities to the Mortgage Services Sales Manager as appropriate, as well as achieve revenue and product sales as a Mortgage Advisor. Responsibilities of a Mortgage Services Development Manager: Support and develop less experienced colleagues. Supervisory support (all aspects of T & C requirements) of a number of mortgage advisors, as agreed with Sales Manager Functional Knowledge Required: An excellent knowledge of Financial Services core products i.e. Mortgages, Life Assurance, Critical Illness, Income Protection and Buildings & Contents Insurance Knowledge of all house purchase/move related secondary services such as Conveyancing and Estate Agency operations generally. A good level of technical and e-commerce knowledge to promote the services of the group efficiently and effectively. A knowledge of all Financial Services compliance rules and regulations, specific to a mortgage & protection business An understanding of working within a Training and Competence framework, coupled with a complete understanding of the requirements of the Group T & C Scheme Skills Excellent communication skills A demonstrably good track record in a sales and customer facing environment. Strong organisation skills - ability to plan and self-organise. Strong negotiation and influencing skills. Ability to identify and maximise potential business opportunities. An aptitude to coach and motivate others (specifically business generation) Ability to identify and analyse client needs effectively in order to deliver good customer outcomes. Background, Experience and Qualifications Two years financial services experience, with ideally nine months as a Senior Mortgage Advisor Have demonstrated a consistent performance in respect of business production and quality. Awareness of latest products and market developments Relevant Professional qualifications to fulfil the role e.g. Certificate in Financial Planning, Certificate in Mortgage advice and practice (CeMAP) or industry recognised industry equivalent. Any internal applicants must inform their line manager. Countrywide Mortgage Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. MS01905
Jun 26, 2025
Full time
Mortgage Services Development Manager This is an excellent opportunity for an existing Mortgage Advisor to take their first step into a management role after approx. 12 to 18 months with an OTE: £65k Purpose: To provide assistance with Supervisory responsibilities to the Mortgage Services Sales Manager as appropriate, as well as achieve revenue and product sales as a Mortgage Advisor. Responsibilities of a Mortgage Services Development Manager: Support and develop less experienced colleagues. Supervisory support (all aspects of T & C requirements) of a number of mortgage advisors, as agreed with Sales Manager Functional Knowledge Required: An excellent knowledge of Financial Services core products i.e. Mortgages, Life Assurance, Critical Illness, Income Protection and Buildings & Contents Insurance Knowledge of all house purchase/move related secondary services such as Conveyancing and Estate Agency operations generally. A good level of technical and e-commerce knowledge to promote the services of the group efficiently and effectively. A knowledge of all Financial Services compliance rules and regulations, specific to a mortgage & protection business An understanding of working within a Training and Competence framework, coupled with a complete understanding of the requirements of the Group T & C Scheme Skills Excellent communication skills A demonstrably good track record in a sales and customer facing environment. Strong organisation skills - ability to plan and self-organise. Strong negotiation and influencing skills. Ability to identify and maximise potential business opportunities. An aptitude to coach and motivate others (specifically business generation) Ability to identify and analyse client needs effectively in order to deliver good customer outcomes. Background, Experience and Qualifications Two years financial services experience, with ideally nine months as a Senior Mortgage Advisor Have demonstrated a consistent performance in respect of business production and quality. Awareness of latest products and market developments Relevant Professional qualifications to fulfil the role e.g. Certificate in Financial Planning, Certificate in Mortgage advice and practice (CeMAP) or industry recognised industry equivalent. Any internal applicants must inform their line manager. Countrywide Mortgage Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. MS01905
C2 Recruitment
Chef Manager
C2 Recruitment Shrewsbury, Shropshire
Chef Manager / Cook Shrewsbury Salary up to 30,000 Daytime hours Are you an experienced Cook/Chef Manager looking for an exciting challenge? We are seeking a hands-on Chef Manager to lead our clients caf and catering services in Shrewsbury. The ideal candidate will have proven craft and management skills, a real passion for food and baking with previous experience in a similar catering environment. Role Overview: You will oversee daily caf operations, catering for events (e.g., parties, meetings), and lead a dedicated team. This role involves menu development, cost control, staff management, and ensuring exceptional customer service. Key Responsibilities: Develop and manage the catering offer to meet customer needs. Maximise income by identifying new opportunities. Maintain target gross profit margin and control staffing costs. Source and build relationships with local suppliers. Implement stock control and monitor costs. Create staff rotas and ensure adequate coverage. Oversee food safety, hygiene, and compliance with regulations. Use EPOS systems for accurate financial tracking. Manage customer feedback and social media presence. Act as the nominated person for alcohol sales. Requirements: 3+ years of experience as a Cook/Chef Manager. (Ideally qualified to NVQ level 2 in Professional Cookery or equivalent) Experience in visitor attraction catering Advanced Food Hygiene & Safety certification. Personal Liquor Licence holder (desirable: Health & Safety, First Aid). Strong commercial awareness, budgeting, and leadership skills. Excellent communication, organisation, and problem-solving abilities. Proficiency in EPOS and general computer skills. Why Join Us? Lead and grow a thriving catering operation. Competitive salary and benefits. Predominantly daytime hours including weekends, with occasional evenings, A creative and autonomous role with career development opportunities. Interested? Apply now and join our client's fantastic team at this prestigious venue. This isn't your average chef role! By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Jun 26, 2025
Full time
Chef Manager / Cook Shrewsbury Salary up to 30,000 Daytime hours Are you an experienced Cook/Chef Manager looking for an exciting challenge? We are seeking a hands-on Chef Manager to lead our clients caf and catering services in Shrewsbury. The ideal candidate will have proven craft and management skills, a real passion for food and baking with previous experience in a similar catering environment. Role Overview: You will oversee daily caf operations, catering for events (e.g., parties, meetings), and lead a dedicated team. This role involves menu development, cost control, staff management, and ensuring exceptional customer service. Key Responsibilities: Develop and manage the catering offer to meet customer needs. Maximise income by identifying new opportunities. Maintain target gross profit margin and control staffing costs. Source and build relationships with local suppliers. Implement stock control and monitor costs. Create staff rotas and ensure adequate coverage. Oversee food safety, hygiene, and compliance with regulations. Use EPOS systems for accurate financial tracking. Manage customer feedback and social media presence. Act as the nominated person for alcohol sales. Requirements: 3+ years of experience as a Cook/Chef Manager. (Ideally qualified to NVQ level 2 in Professional Cookery or equivalent) Experience in visitor attraction catering Advanced Food Hygiene & Safety certification. Personal Liquor Licence holder (desirable: Health & Safety, First Aid). Strong commercial awareness, budgeting, and leadership skills. Excellent communication, organisation, and problem-solving abilities. Proficiency in EPOS and general computer skills. Why Join Us? Lead and grow a thriving catering operation. Competitive salary and benefits. Predominantly daytime hours including weekends, with occasional evenings, A creative and autonomous role with career development opportunities. Interested? Apply now and join our client's fantastic team at this prestigious venue. This isn't your average chef role! By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
D365 Functional Consultant, Commerce
Sysco International
Job Description D365 Functional Consultant - Commerce Sysco International Home-based Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 72,000 colleagues, the company operates 334 distribution facilities worldwide and serves approximately 725,000 customer locations. For fiscal year 2023 that ended July 1, 2023, the company generated sales of more than $76 billion. Information about our Sustainability program, including Sysco's 2023 Sustainability Report and 2023 Diversity, Equity & Inclusion Report, can be found at . Sysco International, officially formed in 2021, is the externally reported segment of Sysco's foodservice businesses outside of the United States. It comprises businesses in the Bahamas, Canada, Costa Rica, France, Ireland, Mexico, Panama, Sweden, the United Kingdom - as well as Sysco's export business, International Food Group. The Role The Europe D365 Functional Consultant will be part of Sysco Europe technology team supporting our ERP Platform. This role will report into the D365 Lead Solutions Architect. There will be a Functional Analyst role reporting into the Functional Consultant. This role will serve as an innovative consultant to develop and implement systems architecture that will meet business needs for D365 and its interaction with surrounding tools. The functional consultant will take end to end ownership of the Dynamics 365 implementation and be responsible for the scope of the project. The successful candidate will work closely with key stakeholders to understand the business requirements and technical environment to achieve the optimal solution. You will need to be hands on in terms of stakeholder engagement and technology implementation. Another key aspect of the role will be training and supporting multiple users of Dynamics 365 across the different end users you will be working with, by running workshops and assisting with the training materials. The ideal candidate will have extensive hands-on experience with Dynamics 365 Finance and Operations (F&O) and a strong background in implementing and optimizing D365 F&O solutions. The role will be integral to ensuring the delivery of our multi-year ERP transformation program as part of the D365 Platform team. The role will work closely with the Europe Technology Team, the Europe Market Team and the Global Technology Team, all of which are working across multiple time zones and within a matrix organisation. Key Responsibilities: Requirements Gathering: Collaborate with stakeholders to capture and document detailed commerce-related requirements, translating them into functional specifications that align with business goals. Solution Design & Implementation: Lead the design and implementation of D365 Commerce solutions, ensuring alignment with business needs and industry best practices while maintaining scalability and customer-centric operations. Commerce Management: Work with commercial and e-commerce teams to understand their requirements for merchandising, pricing, promotions, loyalty programs, and customer experience. Implement D365 Commerce modules, including Retail, Channel Management, Product Information Management, and Loyalty & Promotions. Compliance & Best Practices: Ensure that all commerce solutions comply with relevant regulations and industry standards, providing expert guidance to align with commercial and e-commerce best practices. Reporting & Insights: Develop commerce-focused reports and dashboards, delivering insights into sales performance, customer behaviour, and promotional effectiveness to key stakeholders. Leadership & Mentorship: Provide leadership and mentorship to functional analysts, guiding them in understanding commerce-specific functionalities. Conduct training on retail and commerce capabilities within D365. Testing & Quality Assurance: Contribute to the creation and execution of test plans to ensure that the implemented solutions meet both functional and non-functional commerce requirements. Training & Support: Deliver end-user training and provide post-implementation support to ensure smooth adoption and optimal utilization of commerce functionalities. Project Documentation: Maintain comprehensive documentation, including solution design, process flows, and user guides, to support seamless operation and long-term project success. Collaboration: Work closely with cross-functional teams, including developers, technical consultants, and project managers, to ensure seamless integration and success of commerce solutions. Stakeholder Management: Communicate effectively with stakeholders across all levels, providing regular updates on project progress, risks, and issues affecting the commerce platform. Knowledge, skills, experience and competencies Bachelor's degree or higher in Computer Science, Information Systems, or related discipline; or equivalent work experience A good level of hands-on experience in designing, configuring, customizing, and implementing enterprise wide D365 F&O projects. Strong knowledge of D365 F&O architecture, design patterns, and best practices Application Lifecycle Management (e.g., Agile, SCRUM, Azure DevOps) Experience in delivering full-cycle D365 F&O implementations, from requirements gathering through to go-live and post-go-live support. Basic knowledge of D365 F&O technical components, including integrations, data migration, and customizations Good understanding of Automation, Continuous Integration and Deployment (DevOps) methodologies. Demonstrate strong communication, presentation, and technical writing skills. Proficiency in business process analysis and improvement methodologies. Ability to communicate with various levels is required: from CIO's to technical staff Ability to lead workshops, training sessions, and user acceptance testing. Familiarity with industry standards, compliance, and best practices. Additional or Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND extensive experience in technology solutions, consulting, OR equivalent experience. Functional and Technical certifications based on D365 Finance & Operations, Power Platform, Azure (D365 Finance Functional Consultant Associate, Dynamics 365 Finance and Operations Apps Developer Associate, Dynamics 365 Supply Chain Management Functional Consultant Associate or Expert, Power Automate RPA Developer Associate, Azure Fundamentals, or similar). Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management). Hands-on experience in implementing multi-phase, global, enterprise- wide D365 F&O. Understanding of competitive technology to properly assess the feasibility of migrating legacy solutions from, and/or integrating with existing applications from non-Microsoft platforms. The above information has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
Jun 24, 2025
Full time
Job Description D365 Functional Consultant - Commerce Sysco International Home-based Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 72,000 colleagues, the company operates 334 distribution facilities worldwide and serves approximately 725,000 customer locations. For fiscal year 2023 that ended July 1, 2023, the company generated sales of more than $76 billion. Information about our Sustainability program, including Sysco's 2023 Sustainability Report and 2023 Diversity, Equity & Inclusion Report, can be found at . Sysco International, officially formed in 2021, is the externally reported segment of Sysco's foodservice businesses outside of the United States. It comprises businesses in the Bahamas, Canada, Costa Rica, France, Ireland, Mexico, Panama, Sweden, the United Kingdom - as well as Sysco's export business, International Food Group. The Role The Europe D365 Functional Consultant will be part of Sysco Europe technology team supporting our ERP Platform. This role will report into the D365 Lead Solutions Architect. There will be a Functional Analyst role reporting into the Functional Consultant. This role will serve as an innovative consultant to develop and implement systems architecture that will meet business needs for D365 and its interaction with surrounding tools. The functional consultant will take end to end ownership of the Dynamics 365 implementation and be responsible for the scope of the project. The successful candidate will work closely with key stakeholders to understand the business requirements and technical environment to achieve the optimal solution. You will need to be hands on in terms of stakeholder engagement and technology implementation. Another key aspect of the role will be training and supporting multiple users of Dynamics 365 across the different end users you will be working with, by running workshops and assisting with the training materials. The ideal candidate will have extensive hands-on experience with Dynamics 365 Finance and Operations (F&O) and a strong background in implementing and optimizing D365 F&O solutions. The role will be integral to ensuring the delivery of our multi-year ERP transformation program as part of the D365 Platform team. The role will work closely with the Europe Technology Team, the Europe Market Team and the Global Technology Team, all of which are working across multiple time zones and within a matrix organisation. Key Responsibilities: Requirements Gathering: Collaborate with stakeholders to capture and document detailed commerce-related requirements, translating them into functional specifications that align with business goals. Solution Design & Implementation: Lead the design and implementation of D365 Commerce solutions, ensuring alignment with business needs and industry best practices while maintaining scalability and customer-centric operations. Commerce Management: Work with commercial and e-commerce teams to understand their requirements for merchandising, pricing, promotions, loyalty programs, and customer experience. Implement D365 Commerce modules, including Retail, Channel Management, Product Information Management, and Loyalty & Promotions. Compliance & Best Practices: Ensure that all commerce solutions comply with relevant regulations and industry standards, providing expert guidance to align with commercial and e-commerce best practices. Reporting & Insights: Develop commerce-focused reports and dashboards, delivering insights into sales performance, customer behaviour, and promotional effectiveness to key stakeholders. Leadership & Mentorship: Provide leadership and mentorship to functional analysts, guiding them in understanding commerce-specific functionalities. Conduct training on retail and commerce capabilities within D365. Testing & Quality Assurance: Contribute to the creation and execution of test plans to ensure that the implemented solutions meet both functional and non-functional commerce requirements. Training & Support: Deliver end-user training and provide post-implementation support to ensure smooth adoption and optimal utilization of commerce functionalities. Project Documentation: Maintain comprehensive documentation, including solution design, process flows, and user guides, to support seamless operation and long-term project success. Collaboration: Work closely with cross-functional teams, including developers, technical consultants, and project managers, to ensure seamless integration and success of commerce solutions. Stakeholder Management: Communicate effectively with stakeholders across all levels, providing regular updates on project progress, risks, and issues affecting the commerce platform. Knowledge, skills, experience and competencies Bachelor's degree or higher in Computer Science, Information Systems, or related discipline; or equivalent work experience A good level of hands-on experience in designing, configuring, customizing, and implementing enterprise wide D365 F&O projects. Strong knowledge of D365 F&O architecture, design patterns, and best practices Application Lifecycle Management (e.g., Agile, SCRUM, Azure DevOps) Experience in delivering full-cycle D365 F&O implementations, from requirements gathering through to go-live and post-go-live support. Basic knowledge of D365 F&O technical components, including integrations, data migration, and customizations Good understanding of Automation, Continuous Integration and Deployment (DevOps) methodologies. Demonstrate strong communication, presentation, and technical writing skills. Proficiency in business process analysis and improvement methodologies. Ability to communicate with various levels is required: from CIO's to technical staff Ability to lead workshops, training sessions, and user acceptance testing. Familiarity with industry standards, compliance, and best practices. Additional or Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND extensive experience in technology solutions, consulting, OR equivalent experience. Functional and Technical certifications based on D365 Finance & Operations, Power Platform, Azure (D365 Finance Functional Consultant Associate, Dynamics 365 Finance and Operations Apps Developer Associate, Dynamics 365 Supply Chain Management Functional Consultant Associate or Expert, Power Automate RPA Developer Associate, Azure Fundamentals, or similar). Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management). Hands-on experience in implementing multi-phase, global, enterprise- wide D365 F&O. Understanding of competitive technology to properly assess the feasibility of migrating legacy solutions from, and/or integrating with existing applications from non-Microsoft platforms. The above information has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
URBN - Office Manager
Urban Outfitters, Inc.
About Us URBN UK Limited is part of the URBN Group, a global retailer, with its European Head Office located in London. Its retail offering in Europe takes the form of three brands. With stores in more than 10 European countries and a strong e-commerce presence, we're driven by the same core values as our customers, and we approach our work with a sense of community and purpose that sets our brands apart. We love what we do. Role Summary As the Office Manager, you will hold a crucial role in ensuring a productive, comfortable, and well-maintained workspace for all employees, fostering a positive and efficient work culture. You will be responsible for managing various areas, including office administration, reception, staff kitchens as well as overseeing hard and soft services in partnership with the URBN Shared Services team. This role requires excellent organizational skills, a proactive approach, and the ability to handle diverse responsibilities in a fast-paced environment. What You'll Be Doing Office Administration & Reception Management: Supervise the reception area to ensure a professional and welcoming environment for visitors and staff. Greet and assist visitors, answer incoming calls, and handle inquiries in a courteous and efficient manner. Oversee general office operations, including managing schedules, coordinating meetings, and maintaining office records and files. Ensuring office supplies and equipment are stocked and well maintained. Coordinate incoming and outgoing mail, packages, and deliveries. Ownership of the preparation of the new starter ID cards. Cleaning & Facilities Management: Supervise cleaning staff and ensure the office premises are maintained to a high standard of cleanliness and hygiene. Implementing cleaning schedules, safety protocols, and waste management procedures. Coordinate repairs and maintenance services, including HVAC systems, plumbing, electrical, and other facilities-related issues. General Administrative Support: Assist with HR-related tasks, including employee onboarding, record keeping, and leave management. Collaborate with relevant departments to support office event planning and coordination. Team Leadership & Development: Recruit, train, and supervise a team of reception and security staff. Provide guidance, performance feedback, and professional development opportunities to ensure a motivated and skilled workforce. Foster a positive work environment, promoting teamwork, open communication, and a customer-focused mindset. What You'll Need Proven experience as an office manager or in a similar administrative role, preferably with responsibilities for reception, facilities, and cleaning management. Excellent organizational and multitasking abilities, with a strong attention to detail. Outstanding interpersonal and communication skills, both written and verbal. Proficiency in office software and tools, including MS Office (Word, Excel, PowerPoint) and facility management software. Strong problem-solving skills and the ability to adapt to changing priorities and circumstances. Knowledge of health and safety regulations and best practices in facility management. A proactive and hands-on approach with a focus on delivering exceptional service to internal stakeholders. The Perks Work-life balance: Flexible start and finish times Bring your dog to work Wellbeing: Employees Assistance program to support with mental, physical and financial health Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount of external gym memberships Private Medical Insurance Employee Discount: Up to 40% off at all URBN Brands Community: One paid day to either volunteer or fundraise for a charity of your choice Travel: Cycle to work scheme, season ticket loan Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Jun 23, 2025
Full time
About Us URBN UK Limited is part of the URBN Group, a global retailer, with its European Head Office located in London. Its retail offering in Europe takes the form of three brands. With stores in more than 10 European countries and a strong e-commerce presence, we're driven by the same core values as our customers, and we approach our work with a sense of community and purpose that sets our brands apart. We love what we do. Role Summary As the Office Manager, you will hold a crucial role in ensuring a productive, comfortable, and well-maintained workspace for all employees, fostering a positive and efficient work culture. You will be responsible for managing various areas, including office administration, reception, staff kitchens as well as overseeing hard and soft services in partnership with the URBN Shared Services team. This role requires excellent organizational skills, a proactive approach, and the ability to handle diverse responsibilities in a fast-paced environment. What You'll Be Doing Office Administration & Reception Management: Supervise the reception area to ensure a professional and welcoming environment for visitors and staff. Greet and assist visitors, answer incoming calls, and handle inquiries in a courteous and efficient manner. Oversee general office operations, including managing schedules, coordinating meetings, and maintaining office records and files. Ensuring office supplies and equipment are stocked and well maintained. Coordinate incoming and outgoing mail, packages, and deliveries. Ownership of the preparation of the new starter ID cards. Cleaning & Facilities Management: Supervise cleaning staff and ensure the office premises are maintained to a high standard of cleanliness and hygiene. Implementing cleaning schedules, safety protocols, and waste management procedures. Coordinate repairs and maintenance services, including HVAC systems, plumbing, electrical, and other facilities-related issues. General Administrative Support: Assist with HR-related tasks, including employee onboarding, record keeping, and leave management. Collaborate with relevant departments to support office event planning and coordination. Team Leadership & Development: Recruit, train, and supervise a team of reception and security staff. Provide guidance, performance feedback, and professional development opportunities to ensure a motivated and skilled workforce. Foster a positive work environment, promoting teamwork, open communication, and a customer-focused mindset. What You'll Need Proven experience as an office manager or in a similar administrative role, preferably with responsibilities for reception, facilities, and cleaning management. Excellent organizational and multitasking abilities, with a strong attention to detail. Outstanding interpersonal and communication skills, both written and verbal. Proficiency in office software and tools, including MS Office (Word, Excel, PowerPoint) and facility management software. Strong problem-solving skills and the ability to adapt to changing priorities and circumstances. Knowledge of health and safety regulations and best practices in facility management. A proactive and hands-on approach with a focus on delivering exceptional service to internal stakeholders. The Perks Work-life balance: Flexible start and finish times Bring your dog to work Wellbeing: Employees Assistance program to support with mental, physical and financial health Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount of external gym memberships Private Medical Insurance Employee Discount: Up to 40% off at all URBN Brands Community: One paid day to either volunteer or fundraise for a charity of your choice Travel: Cycle to work scheme, season ticket loan Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Operations Manager
Corecruitment Ltd
Job Title: Operations Manager - Branded Hotel Group - London Salary: Up to £70,000 Location: London & Countrywide I am currently recruiting for an experienced Operation Manager who is an expert in branded hotels. My client is a branded hotel group sites across the UK. I am looking for a proactive, entrepreneurial Operations Manager. You will ensure that the brand standards are met and that the General Managers have hit their revenue targets. About the position Ensure that the staff deliver positive communications Oversee auditing and supplier relationships Manage facilities Work closely with the General Managers Managing procurement of supplies & products Oversee the opening of new hotels Collaborate with the ecommerce, marketing & maintenance departments General administration tasks The successful candidate Previous experience in branded hotels a bonus Experience in hotel operations within the UK Entrepreneurial mindset Leadership experience Head office based in London Company benefits Highly competitive salary Perks & Benefits throughout the group If you are keen to discuss the details further, please apply today or send your cv to Get social . Tweet
Jun 17, 2025
Full time
Job Title: Operations Manager - Branded Hotel Group - London Salary: Up to £70,000 Location: London & Countrywide I am currently recruiting for an experienced Operation Manager who is an expert in branded hotels. My client is a branded hotel group sites across the UK. I am looking for a proactive, entrepreneurial Operations Manager. You will ensure that the brand standards are met and that the General Managers have hit their revenue targets. About the position Ensure that the staff deliver positive communications Oversee auditing and supplier relationships Manage facilities Work closely with the General Managers Managing procurement of supplies & products Oversee the opening of new hotels Collaborate with the ecommerce, marketing & maintenance departments General administration tasks The successful candidate Previous experience in branded hotels a bonus Experience in hotel operations within the UK Entrepreneurial mindset Leadership experience Head office based in London Company benefits Highly competitive salary Perks & Benefits throughout the group If you are keen to discuss the details further, please apply today or send your cv to Get social . Tweet
General Manager
Good Tuesday Zelah, Cornwall
Location: Good Tuesday HQ, Lanteague Studios, Scotland Road, Zelah, Cornwall, TR4 9JG Salary: Between £38,000 and £51,000 per annum, depending on experience Hours: Full-time, 37.5 hours per week (flexible hours) Reports to: Directors ( Please note - this is NOT a remote role ) About Good Tuesday Good Tuesday is a startup and certified B Corp - a female-led brand that creates stationery for people who want to organise all areas of life, in style. From design-led annual calendars to diaries, weekly planners and notebooks, our products are printed in England and created in a sustainably conscious and ethical way. We take work seriously, but don't take ourselves too seriously. Role Overview We're looking for an experienced General Manager to help us scale Good Tuesday's operations and drive commercial growth, while maintaining our strong commitment to sustainability and culture. You'll lead operational excellence, streamline processes, and ensure our business is set up for profitable, sustainable growth. This is a hands-on role for someone who thrives on turning strategy into results, building high-performing teams, and delivering projects that move the business forward. Key Responsibilities Empowered Leadership Drive operational excellence through strong leadership, delivering measurable improvements in productivity, efficiency, and team performance Lead with trust and humility, empowering people to take ownership of their roles and projects Accountability; support and build our framework for OKRs Collaborate with the Directors on business planning and team priorities Operations & Administration Management Lead day-to-day operations, removing obstacles and enabling the team to perform at their best Process Map, implement and refine SOPs to improve productivity and reduce waste, using Lean principles Monitor and report on key business metrics to support data-driven decision-making Support financial administration in collaboration with our accountants and Directors Help embed sustainable practices into everyday operations, aligned with our B Corp values Team Coordination & Culture Coordinate recruitment, onboarding, and people support (with external HR help where needed) Oversee warehouse team rotas, holiday calendars, away days, off site days. Act as a central point of communication - making sure people are clear on goals, and feel supported at the same time. Project Management Lead internal projects from scoping to completion, ranging from warehousing and logistics projects, system implementation etc. Coordinate across departments to ensure timely delivery and clear responsibilities Track progress, manage risks, and keep stakeholders informed Bring structure, energy, and focus to projects that support Good Tuesday's growth Required Skills & Experience This is a GM role that leans heavily into warehousing and operations, as that is a key function withing this business. Essential Proven experience in a leadership or general management role - ideally in an eCommerce or product-based business Ideally you have operations and warehousing experience Well versed in software systems like ERP's or WMS's, undertsanding the critical workings of systems like these. Excellent communication skills, both written and verbal Strong operational ability and confidence working with budgets, reporting, and performance data Highly organised and able to manage multiple projects A calm problem-solver and clear thinker, even under pressure Comfortable working in a fast-paced, startup environment Alignment with our values as a B Corp and belief in the role of ethical business Confidence using digital tools and systems (e.g. spreadsheets, project software, cloud-based docs) Desirable Experience product based businesses Experience in eCommerce Familiarity with wholesale operations and logistics Culture When you join Good Tuesday, you become part of a close-knit, values-driven team. We place equal value on every team member and work collaboratively to keep the business running smoothly. Everyone - including the founders - is happy to jump in and help wherever needed. We're looking for someone with a flexible, can-do mindset who thrives in a changing environment and enjoys working as part of a supportive, purpose-led team. Our Commitment to Equity Good Tuesday is an equal opportunity employer. We believe diverse teams build better businesses, and we are committed to creating an inclusive, equitable, and supportive workplace where everyone feels valued. We welcome applicants from all backgrounds and experiences and are actively working to remove barriers in our recruitment and employment practices. What We Offer Full-time, permanent contract based at Lanteague Studios, Zelah, Cornwall Competitive salary (£38,000-£51,000 depending on experience) Flexible working hours 20 days holiday + 8 bank holidays Product allowance and staff discounts NEST pension scheme Ongoing training and development Healthy Workplace pledge with annual health checks Ride share scheme & cycle to work scheme Monthly personal budget to spend at one of the on-site cafés Eye care vouchers Weekly team lunch Regular team socials Paid volunteering days And more
Jun 17, 2025
Full time
Location: Good Tuesday HQ, Lanteague Studios, Scotland Road, Zelah, Cornwall, TR4 9JG Salary: Between £38,000 and £51,000 per annum, depending on experience Hours: Full-time, 37.5 hours per week (flexible hours) Reports to: Directors ( Please note - this is NOT a remote role ) About Good Tuesday Good Tuesday is a startup and certified B Corp - a female-led brand that creates stationery for people who want to organise all areas of life, in style. From design-led annual calendars to diaries, weekly planners and notebooks, our products are printed in England and created in a sustainably conscious and ethical way. We take work seriously, but don't take ourselves too seriously. Role Overview We're looking for an experienced General Manager to help us scale Good Tuesday's operations and drive commercial growth, while maintaining our strong commitment to sustainability and culture. You'll lead operational excellence, streamline processes, and ensure our business is set up for profitable, sustainable growth. This is a hands-on role for someone who thrives on turning strategy into results, building high-performing teams, and delivering projects that move the business forward. Key Responsibilities Empowered Leadership Drive operational excellence through strong leadership, delivering measurable improvements in productivity, efficiency, and team performance Lead with trust and humility, empowering people to take ownership of their roles and projects Accountability; support and build our framework for OKRs Collaborate with the Directors on business planning and team priorities Operations & Administration Management Lead day-to-day operations, removing obstacles and enabling the team to perform at their best Process Map, implement and refine SOPs to improve productivity and reduce waste, using Lean principles Monitor and report on key business metrics to support data-driven decision-making Support financial administration in collaboration with our accountants and Directors Help embed sustainable practices into everyday operations, aligned with our B Corp values Team Coordination & Culture Coordinate recruitment, onboarding, and people support (with external HR help where needed) Oversee warehouse team rotas, holiday calendars, away days, off site days. Act as a central point of communication - making sure people are clear on goals, and feel supported at the same time. Project Management Lead internal projects from scoping to completion, ranging from warehousing and logistics projects, system implementation etc. Coordinate across departments to ensure timely delivery and clear responsibilities Track progress, manage risks, and keep stakeholders informed Bring structure, energy, and focus to projects that support Good Tuesday's growth Required Skills & Experience This is a GM role that leans heavily into warehousing and operations, as that is a key function withing this business. Essential Proven experience in a leadership or general management role - ideally in an eCommerce or product-based business Ideally you have operations and warehousing experience Well versed in software systems like ERP's or WMS's, undertsanding the critical workings of systems like these. Excellent communication skills, both written and verbal Strong operational ability and confidence working with budgets, reporting, and performance data Highly organised and able to manage multiple projects A calm problem-solver and clear thinker, even under pressure Comfortable working in a fast-paced, startup environment Alignment with our values as a B Corp and belief in the role of ethical business Confidence using digital tools and systems (e.g. spreadsheets, project software, cloud-based docs) Desirable Experience product based businesses Experience in eCommerce Familiarity with wholesale operations and logistics Culture When you join Good Tuesday, you become part of a close-knit, values-driven team. We place equal value on every team member and work collaboratively to keep the business running smoothly. Everyone - including the founders - is happy to jump in and help wherever needed. We're looking for someone with a flexible, can-do mindset who thrives in a changing environment and enjoys working as part of a supportive, purpose-led team. Our Commitment to Equity Good Tuesday is an equal opportunity employer. We believe diverse teams build better businesses, and we are committed to creating an inclusive, equitable, and supportive workplace where everyone feels valued. We welcome applicants from all backgrounds and experiences and are actively working to remove barriers in our recruitment and employment practices. What We Offer Full-time, permanent contract based at Lanteague Studios, Zelah, Cornwall Competitive salary (£38,000-£51,000 depending on experience) Flexible working hours 20 days holiday + 8 bank holidays Product allowance and staff discounts NEST pension scheme Ongoing training and development Healthy Workplace pledge with annual health checks Ride share scheme & cycle to work scheme Monthly personal budget to spend at one of the on-site cafés Eye care vouchers Weekly team lunch Regular team socials Paid volunteering days And more
Future Recruitment Ltd
Customer Success & Internal Sales Manager
Future Recruitment Ltd
NEW VACANCY! (PK8866) CUSTOMER SUCCESS & INTERNAL SALES MANAGER WEST YORKSHIRE Salary Circa 50K Hours: 8:30am to 5:00pm with an early finish on Fridays Our client, a leading national packaging company for applications in bulk and transit packaging, food & drink processing, chemical and hazardous materials etc. They are currently looking for a Customer Success & Internal Sales Manager to join their growing team. You will be reporting to the General Manager to lead, motivate and develop the internal team of Sales Administrators. This role is pivotal to the company's strategy to evolve their current team into a proactive internal Sales function with a focus on driving growth and delivering outstanding customer service. You will also have 6 Direct Reports. Responsible for the day to day team management, coaching and performance oversight Hands on Customer relationship management, sales pipeline development and continuous improvement of internal processes. Lead and manage a team of internal Sales Administrators, fostering a high-performance culture through ongoing coaching, skills development, and performance management. Drive team effectiveness by setting clear objectives, monitoring KPIs, and ensuring alignment with sales and customer service goals." Lead a cultural transformation from a reactive, administrative approach to a proactive, sales-driven and customer-focused mindset. Set clear individual and team objectives, monitor KPIs, and provide consistent, constructive performance feedback. Collaborate with senior leadership to ensure the sales strategy aligns with overall business objectives. Oversee key customer accounts, fostering strong relationships to drive satisfaction and repeat business. Champion best practices in customer service, sales processes, and CRM utilisation. Identify skill gaps and deliver coaching or training to continuously develop team capabilities. Work cross-functionally with external sales, marketing, and operations teams to enhance customer outcomes. Partner with the Quality and Compliance Manager to support complaint resolution and ensure accurate credit processing. Ensure compliance with company policies, ISO standards, and departmental procedures, proactively identifying and addressing areas for improvement. Person Specification: Proven experience in leading teams within a sales or customer service environment. Strong commercial insight and a history of driving revenue growth. Exceptional leadership and interpersonal skills. Proficient in the use of CRM systems and experienced in interpreting sales reports. Demonstrated ability to coach, motivate, and develop team members. Comfortable operating in a dynamic, fast-paced environment. Resilient and professional when managing challenges or resolving conflict. Solid understanding of LRQA ISO 9001:2015 Quality Management Systems. Strong grasp of business operations, performance management, and KPI tracking. Knowledge of customer satisfaction metrics such as NPS and CSAT, with strategies to improve them. Awareness of supply chain and order fulfilment processes. Experience with industry-specific systems (e.g., ERP platforms, e-commerce tools) is an advantage.
Jun 16, 2025
Full time
NEW VACANCY! (PK8866) CUSTOMER SUCCESS & INTERNAL SALES MANAGER WEST YORKSHIRE Salary Circa 50K Hours: 8:30am to 5:00pm with an early finish on Fridays Our client, a leading national packaging company for applications in bulk and transit packaging, food & drink processing, chemical and hazardous materials etc. They are currently looking for a Customer Success & Internal Sales Manager to join their growing team. You will be reporting to the General Manager to lead, motivate and develop the internal team of Sales Administrators. This role is pivotal to the company's strategy to evolve their current team into a proactive internal Sales function with a focus on driving growth and delivering outstanding customer service. You will also have 6 Direct Reports. Responsible for the day to day team management, coaching and performance oversight Hands on Customer relationship management, sales pipeline development and continuous improvement of internal processes. Lead and manage a team of internal Sales Administrators, fostering a high-performance culture through ongoing coaching, skills development, and performance management. Drive team effectiveness by setting clear objectives, monitoring KPIs, and ensuring alignment with sales and customer service goals." Lead a cultural transformation from a reactive, administrative approach to a proactive, sales-driven and customer-focused mindset. Set clear individual and team objectives, monitor KPIs, and provide consistent, constructive performance feedback. Collaborate with senior leadership to ensure the sales strategy aligns with overall business objectives. Oversee key customer accounts, fostering strong relationships to drive satisfaction and repeat business. Champion best practices in customer service, sales processes, and CRM utilisation. Identify skill gaps and deliver coaching or training to continuously develop team capabilities. Work cross-functionally with external sales, marketing, and operations teams to enhance customer outcomes. Partner with the Quality and Compliance Manager to support complaint resolution and ensure accurate credit processing. Ensure compliance with company policies, ISO standards, and departmental procedures, proactively identifying and addressing areas for improvement. Person Specification: Proven experience in leading teams within a sales or customer service environment. Strong commercial insight and a history of driving revenue growth. Exceptional leadership and interpersonal skills. Proficient in the use of CRM systems and experienced in interpreting sales reports. Demonstrated ability to coach, motivate, and develop team members. Comfortable operating in a dynamic, fast-paced environment. Resilient and professional when managing challenges or resolving conflict. Solid understanding of LRQA ISO 9001:2015 Quality Management Systems. Strong grasp of business operations, performance management, and KPI tracking. Knowledge of customer satisfaction metrics such as NPS and CSAT, with strategies to improve them. Awareness of supply chain and order fulfilment processes. Experience with industry-specific systems (e.g., ERP platforms, e-commerce tools) is an advantage.
Senior Director, Product Management - Lead to Order Process
Thomas Reuters
Senior Director, Product Management - Lead to Order Process Role Summary: Do you love challenges and thrive in a fast-paced, high-growth environment? Are you a collaborative learner who wants to make a lasting impact on our company's success? Do you think of creative solutions to complex problems and solve them? Do you have experience managing complex, transformative, and innovative technology products, and programs? If so, this role is for you. We are seeking an outstanding Product Management Leader to drive future of our Go-to-Market sales systems, specifically focused on customer success management, professional services, territory management, forecasting, sales enablement, conversational intelligence solutions . You will partner with our segments, regions, global sales operations, digital, commercial engineering, customer to cash and data & analytics teams to lead the global product strategy and roadmap. You will oversee the process, business requirements gathering, design, bring industry best practices, trends and issues, and innovative solutions to our Sales organization. You will validate from a business process prospective that the overall solution design meets and supports the business goals and/or objectives, as identified in the visioning sessions and through general interactions. The ideal candidate will bring technology-enabled, large-scale Business Transformation experience and knowledge of industry trends, leveraging this credibility as a strategic advisor to our Sales teams. Critical to the role is the ability to think strategically about business and technical challenges as you drive efficiencies and quick innovation available on our Go-to-Market Systems. You will possess strong facilitation and synthesis skills, with the ability to align diverse stakeholders on a common path forward, ensuring Business and IT executives embrace joint ownership for results. About the Role In this opportunity as Senior Director, Product Management - Lead to Order Process, you will: Define and execute a best-in-class Lead-to-Order strategy to meet organization strategy and goals Facilitate & drive conversations through workshops at multiple levels including but not limited to business process discovery / design etc. Understand overall business goals / objectives for programs / projects in collaboration with Sales Ops and key business stakeholders Be able to strategize with stakeholders on how they can improve their business Bring industry and/or business process best practice expertise to the stakeholders Proactively recommend requirements and/or process improvements to the stakeholders Oversee elicitation of the business requirements (user stories) through the management of the Business Process Analysts during the requirements gathering phase Partner with the product managers to set and align business priorities Be responsible for validating that the delivered product meets the strategic business objectives through activities such as demos, UAT, etc. Support business development based on their expertise About You You're a fit for the role of Senior Director, Product Management - Lead to Order Process, if your background includes: 10+ years in enterprise-level technology transformation programs Salesforce, Conga (other CPQ) product knowledge and solution design strongly desired. Experience in systems design, business strategy, product management, Agile, Program Governance, Experience Design, Change Management and/or Value Realization Knowledge of the concepts, practices, procedures, and deliverables associated with solution development, implementation, and operational readiness Ability to analyze and synthesize complex information, working in situations where data may be absent or ambiguous and creative approaches are required Results-oriented, impact driven and strategic thinker that enjoys helping stakeholders from current state to future state Creative, high-energy, entrepreneurial self-starter comfortable running initiatives and programs independently within a "start up-paced" company Thrive working collaboratively and cross-functionally, particularly with Sales, Solution and Technical Architects, Designers and External Partners What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $154,000 - $286,000. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. Base pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented . click apply for full job details
Jun 15, 2025
Full time
Senior Director, Product Management - Lead to Order Process Role Summary: Do you love challenges and thrive in a fast-paced, high-growth environment? Are you a collaborative learner who wants to make a lasting impact on our company's success? Do you think of creative solutions to complex problems and solve them? Do you have experience managing complex, transformative, and innovative technology products, and programs? If so, this role is for you. We are seeking an outstanding Product Management Leader to drive future of our Go-to-Market sales systems, specifically focused on customer success management, professional services, territory management, forecasting, sales enablement, conversational intelligence solutions . You will partner with our segments, regions, global sales operations, digital, commercial engineering, customer to cash and data & analytics teams to lead the global product strategy and roadmap. You will oversee the process, business requirements gathering, design, bring industry best practices, trends and issues, and innovative solutions to our Sales organization. You will validate from a business process prospective that the overall solution design meets and supports the business goals and/or objectives, as identified in the visioning sessions and through general interactions. The ideal candidate will bring technology-enabled, large-scale Business Transformation experience and knowledge of industry trends, leveraging this credibility as a strategic advisor to our Sales teams. Critical to the role is the ability to think strategically about business and technical challenges as you drive efficiencies and quick innovation available on our Go-to-Market Systems. You will possess strong facilitation and synthesis skills, with the ability to align diverse stakeholders on a common path forward, ensuring Business and IT executives embrace joint ownership for results. About the Role In this opportunity as Senior Director, Product Management - Lead to Order Process, you will: Define and execute a best-in-class Lead-to-Order strategy to meet organization strategy and goals Facilitate & drive conversations through workshops at multiple levels including but not limited to business process discovery / design etc. Understand overall business goals / objectives for programs / projects in collaboration with Sales Ops and key business stakeholders Be able to strategize with stakeholders on how they can improve their business Bring industry and/or business process best practice expertise to the stakeholders Proactively recommend requirements and/or process improvements to the stakeholders Oversee elicitation of the business requirements (user stories) through the management of the Business Process Analysts during the requirements gathering phase Partner with the product managers to set and align business priorities Be responsible for validating that the delivered product meets the strategic business objectives through activities such as demos, UAT, etc. Support business development based on their expertise About You You're a fit for the role of Senior Director, Product Management - Lead to Order Process, if your background includes: 10+ years in enterprise-level technology transformation programs Salesforce, Conga (other CPQ) product knowledge and solution design strongly desired. Experience in systems design, business strategy, product management, Agile, Program Governance, Experience Design, Change Management and/or Value Realization Knowledge of the concepts, practices, procedures, and deliverables associated with solution development, implementation, and operational readiness Ability to analyze and synthesize complex information, working in situations where data may be absent or ambiguous and creative approaches are required Results-oriented, impact driven and strategic thinker that enjoys helping stakeholders from current state to future state Creative, high-energy, entrepreneurial self-starter comfortable running initiatives and programs independently within a "start up-paced" company Thrive working collaboratively and cross-functionally, particularly with Sales, Solution and Technical Architects, Designers and External Partners What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $154,000 - $286,000. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. Base pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented . click apply for full job details
C2 Recruitment
Head of Recruitment
C2 Recruitment City, London
Head of Recruitment - Retail Sector Location: London (On-site) Salary: 50,000 - 55,000 per annum Full-time Monday to Friday, 09:00 - 17:00 Must be - Fluent in Romanian and English - both written and verbal Are you a proactive and experienced recruitment professional with a passion for sourcing top talent in the retail sector? We're looking for a dynamic Head of Recruitment to lead and develop our hiring efforts across a growing network of stores in the UK and Europe. Role Overview This is a pivotal role within the organisation, responsible for shaping and executing recruitment strategies that support business growth and expansion. Working closely with senior leadership and store teams, you'll ensure we attract, engage and hire high-performing sales professionals who reflect our brand's values and customer focus. Key Responsibilities Recruitment Strategy & Planning Develop and lead a retail-focused recruitment strategy aligned with the company's goals Plan hiring in line with store expansion, seasonal peaks, and team structure Talent Sourcing & Acquisition Source and attract sales professionals and customer-facing retail staff Deliver bilingual recruitment campaigns (English & Romanian) Use multiple sourcing methods including job boards, referrals, and digital platforms Candidate Management Oversee the full recruitment lifecycle from sourcing to onboarding Provide a high-quality candidate experience throughout the process Collaboration & Stakeholder Management Partner with store and HR managers to identify staffing needs Act as a strategic advisor to ensure hiring success across regions Data & Reporting Monitor recruitment KPIs (e.g., time to hire, cost per hire, retention) Use data to improve processes and recruitment performance What You'll Bring Essential: Proven experience leading recruitment in retail or a fast-paced, customer-facing sector Strong record of building high-performing sales teams Fluent in Romanian and English - both written and verbal On-site availability in London (Monday to Friday) Strong organisational, communication, and interpersonal skills Desirable: Experience recruiting in multilingual or multicultural markets A personal interest in the beauty, cosmetics, or wellness industry Why Join Us? This is a unique opportunity to shape the recruitment function of a thriving retail business with an international reach. You'll play a critical role in growing dynamic teams that deliver outstanding service and support our continued success across markets. How to Apply If you're a recruitment leader with a passion for people and performance, and you meet the essential criteria, we'd love to hear from you. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Jun 09, 2025
Full time
Head of Recruitment - Retail Sector Location: London (On-site) Salary: 50,000 - 55,000 per annum Full-time Monday to Friday, 09:00 - 17:00 Must be - Fluent in Romanian and English - both written and verbal Are you a proactive and experienced recruitment professional with a passion for sourcing top talent in the retail sector? We're looking for a dynamic Head of Recruitment to lead and develop our hiring efforts across a growing network of stores in the UK and Europe. Role Overview This is a pivotal role within the organisation, responsible for shaping and executing recruitment strategies that support business growth and expansion. Working closely with senior leadership and store teams, you'll ensure we attract, engage and hire high-performing sales professionals who reflect our brand's values and customer focus. Key Responsibilities Recruitment Strategy & Planning Develop and lead a retail-focused recruitment strategy aligned with the company's goals Plan hiring in line with store expansion, seasonal peaks, and team structure Talent Sourcing & Acquisition Source and attract sales professionals and customer-facing retail staff Deliver bilingual recruitment campaigns (English & Romanian) Use multiple sourcing methods including job boards, referrals, and digital platforms Candidate Management Oversee the full recruitment lifecycle from sourcing to onboarding Provide a high-quality candidate experience throughout the process Collaboration & Stakeholder Management Partner with store and HR managers to identify staffing needs Act as a strategic advisor to ensure hiring success across regions Data & Reporting Monitor recruitment KPIs (e.g., time to hire, cost per hire, retention) Use data to improve processes and recruitment performance What You'll Bring Essential: Proven experience leading recruitment in retail or a fast-paced, customer-facing sector Strong record of building high-performing sales teams Fluent in Romanian and English - both written and verbal On-site availability in London (Monday to Friday) Strong organisational, communication, and interpersonal skills Desirable: Experience recruiting in multilingual or multicultural markets A personal interest in the beauty, cosmetics, or wellness industry Why Join Us? This is a unique opportunity to shape the recruitment function of a thriving retail business with an international reach. You'll play a critical role in growing dynamic teams that deliver outstanding service and support our continued success across markets. How to Apply If you're a recruitment leader with a passion for people and performance, and you meet the essential criteria, we'd love to hear from you. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Barker Ross
HR Generalist
Barker Ross Leicester, Leicestershire
A well-established and rapidly expanding independent retailer is seeking a capable and proactive HR Generalist to join its dynamic Human Resources team. Operating within the e-commerce and distribution sector, the business specialises in high-demand, big-ticket consumer goods and is known for its exceptional service, fast delivery model, and technology-driven operations. This is an exciting opportunity to contribute to a forward-thinking organisation with a fast-paced environment and a strong commitment to investing in its people, systems, and long-term growth. Reporting directly to the Head of HR, the successful candidate will be responsible for supporting a wide range of HR activities and helping to shape and maintain HR best practices across the business. Key Responsibilities: Provide guidance and support on employee relations and performance management matters. Maintain accurate records of personnel data, including payroll, leave, and staff turnover. Liaise effectively with external partners, such as temporary staffing agencies, payroll bureaus, and pension providers. Support the recruitment process: sourcing candidates, conducting checks, assisting with interviews, shortlisting, and issuing contracts. Assist the Learning & Development function in delivering effective training initiatives. Facilitate onboarding and induction processes, and maintain employee databases. Produce regular reports on HR activity and key metrics. Support line managers with first-stage disciplinary hearings and take accurate minutes of formal meetings. Conduct employee pulse surveys and exit interviews to support ongoing engagement and improvement. Provide general support across all areas of the HR department as needed. Candidate Requirements: Minimum CIPD Level 3 qualification. At least two years' experience in a generalist HR role. Strong understanding of HR processes, policies, and relevant employment legislation. Proficient in Microsoft Office and familiar with HR databases and HRIS systems. High level of discretion and the ability to handle sensitive data confidentially. Excellent organisational and time management skills. Salary: 32,000 - 35,000 per annum, depending on experience. Working Hours: Monday to Friday, 9.00am to 5.30pm (Office Based). This is a fantastic opportunity for an HR professional looking to grow their career within a commercially driven, people-focused business. For immediate consideration please apply today! Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jun 09, 2025
Full time
A well-established and rapidly expanding independent retailer is seeking a capable and proactive HR Generalist to join its dynamic Human Resources team. Operating within the e-commerce and distribution sector, the business specialises in high-demand, big-ticket consumer goods and is known for its exceptional service, fast delivery model, and technology-driven operations. This is an exciting opportunity to contribute to a forward-thinking organisation with a fast-paced environment and a strong commitment to investing in its people, systems, and long-term growth. Reporting directly to the Head of HR, the successful candidate will be responsible for supporting a wide range of HR activities and helping to shape and maintain HR best practices across the business. Key Responsibilities: Provide guidance and support on employee relations and performance management matters. Maintain accurate records of personnel data, including payroll, leave, and staff turnover. Liaise effectively with external partners, such as temporary staffing agencies, payroll bureaus, and pension providers. Support the recruitment process: sourcing candidates, conducting checks, assisting with interviews, shortlisting, and issuing contracts. Assist the Learning & Development function in delivering effective training initiatives. Facilitate onboarding and induction processes, and maintain employee databases. Produce regular reports on HR activity and key metrics. Support line managers with first-stage disciplinary hearings and take accurate minutes of formal meetings. Conduct employee pulse surveys and exit interviews to support ongoing engagement and improvement. Provide general support across all areas of the HR department as needed. Candidate Requirements: Minimum CIPD Level 3 qualification. At least two years' experience in a generalist HR role. Strong understanding of HR processes, policies, and relevant employment legislation. Proficient in Microsoft Office and familiar with HR databases and HRIS systems. High level of discretion and the ability to handle sensitive data confidentially. Excellent organisational and time management skills. Salary: 32,000 - 35,000 per annum, depending on experience. Working Hours: Monday to Friday, 9.00am to 5.30pm (Office Based). This is a fantastic opportunity for an HR professional looking to grow their career within a commercially driven, people-focused business. For immediate consideration please apply today! Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
C2 Recruitment
Individual Giving Manager
C2 Recruitment Havering-atte-bower, Essex
Job Title: Individual Giving Manager Location: Romford RM4 1QH / Hybrid working options available Salary: 36,971 - 43,792 per annum plus great benefits Contract: Full-Time, Permanent (37.5 hours per week) Specialism: Individual Giving / Fundraising / Direct Marketing About the Role An established Essex-based hospice is seeking a proactive and strategic Individual Giving Manager to lead on key income streams including lottery, raffles, and regular giving. As the organisation embarks on an exciting 5-year strategy, you'll play a key role in delivering sustainable income and developing long-term donor relationships. This is a high-impact role within a supportive and ambitious team, where you'll lead the planning, execution, and evaluation of individual giving campaigns across multiple channels. You'll also drive innovation in product development and supporter engagement, using insight and data to maximise income and retention. Key Responsibilities Deliver the organisation's strategy for lottery, raffles, and regular giving Design and optimise supporter journeys that increase loyalty and lifetime value Use data insights to evaluate campaigns and improve future performance Collaborate with internal teams to integrate giving opportunities across channels Manage budgets, forecasts, and ROI reporting Ensure compliance with Fundraising Regulator and Gambling Commission guidance About You Significant experience in direct marketing and campaign management Proven ability to grow income through multi-channel fundraising campaigns Confident in using supporter data to inform decisions and improve outcomes Knowledge of GDPR, fundraising codes of practice, and gaming regulations Skilled in managing external suppliers and creative agencies A collaborative and solutions-focused team player with excellent communication skills Why Join? This is a fantastic opportunity to join a respected, values-led charity that delivers essential care and support to local communities. The charity offer amazing work/life balance, supportive and collaborative working and opportunities for learning and development. If you're passionate about individual giving and ready to take ownership of key income streams, we'd love to hear from you. How to Apply Please submit your CV and a brief covering statement outlining your suitability for the role. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Jun 07, 2025
Full time
Job Title: Individual Giving Manager Location: Romford RM4 1QH / Hybrid working options available Salary: 36,971 - 43,792 per annum plus great benefits Contract: Full-Time, Permanent (37.5 hours per week) Specialism: Individual Giving / Fundraising / Direct Marketing About the Role An established Essex-based hospice is seeking a proactive and strategic Individual Giving Manager to lead on key income streams including lottery, raffles, and regular giving. As the organisation embarks on an exciting 5-year strategy, you'll play a key role in delivering sustainable income and developing long-term donor relationships. This is a high-impact role within a supportive and ambitious team, where you'll lead the planning, execution, and evaluation of individual giving campaigns across multiple channels. You'll also drive innovation in product development and supporter engagement, using insight and data to maximise income and retention. Key Responsibilities Deliver the organisation's strategy for lottery, raffles, and regular giving Design and optimise supporter journeys that increase loyalty and lifetime value Use data insights to evaluate campaigns and improve future performance Collaborate with internal teams to integrate giving opportunities across channels Manage budgets, forecasts, and ROI reporting Ensure compliance with Fundraising Regulator and Gambling Commission guidance About You Significant experience in direct marketing and campaign management Proven ability to grow income through multi-channel fundraising campaigns Confident in using supporter data to inform decisions and improve outcomes Knowledge of GDPR, fundraising codes of practice, and gaming regulations Skilled in managing external suppliers and creative agencies A collaborative and solutions-focused team player with excellent communication skills Why Join? This is a fantastic opportunity to join a respected, values-led charity that delivers essential care and support to local communities. The charity offer amazing work/life balance, supportive and collaborative working and opportunities for learning and development. If you're passionate about individual giving and ready to take ownership of key income streams, we'd love to hear from you. How to Apply Please submit your CV and a brief covering statement outlining your suitability for the role. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
C2 Recruitment
Volunteer Engagement Coordinator
C2 Recruitment City, London
Volunteer Engagement Coordinator Four days per week spent in shops across London, and one day at the Head Office based in London Fantastic Opportunity to join a growing charity retailer Salary 28,000 - 32,000 per annum dependant on experience plus travel expenses 35 hours per week My client is a well-established, growing charity retailer. They currently have an exciting opportunity to join them in the newly created position of Volunteer Engagement Coordinator. The Volunteer Engagement Coordinator forms an integral part of the Retail management team, working closely with both the shop management and HR teams. They will be responsible for recruiting, organising and coordinating the charity's volunteers and the volunteer programme - working with our shop managers to develop their skills to drive recruitment, improve retention, and ensure they have the right number of volunteers in the right locations to support our work. Role Responsibilities Deliver recruitment targets by shop to ensure they have sufficient volunteers and volunteer hours to support financial objectives Support the onboarding of the volunteers for various retail roles Engage the volunteer team with the charities work and help them to understand the value of their contribution Maintain an empowered, well trained, motivated and engaged volunteer team with excellent communication at team and individual level Attend in-person recruitment events to engage with our volunteering communities Work alongside the Retail HR lead to schedule and deliver online training sessions, to ensure volunteers are well-prepared and confident in their roles Work closely with the shop managers to grow relationships with volunteers and to demonstrate outcomes and the value and impact of volunteering activities. Support the shop managers to maintain accurate records of volunteer activities and hours, ensuring compliance with all legal and organisational requirements. Desirable skills, knowledge & experience Track record in successful charity shop volunteer recruitment and retention Excellent interpersonal and communication skills, with the ability to build strong relationships with volunteers, retail staff, and other stakeholders Passionate about the benefits of volunteering to both volunteers and organisations, and an understanding of the challenges involved in volunteer management Experience of working with and managing a regional volunteer network Strong organisational skills and the ability to manage multiple tasks and priorities effectively Experience with volunteer management software and recruitment sites (desirable) Strong communication skills and presentation style Personable, with excellent listening skills If you are interested in working for a leading charity retailer who truly values their teams, then please apply today with your cv and covering letter. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Mar 18, 2025
Full time
Volunteer Engagement Coordinator Four days per week spent in shops across London, and one day at the Head Office based in London Fantastic Opportunity to join a growing charity retailer Salary 28,000 - 32,000 per annum dependant on experience plus travel expenses 35 hours per week My client is a well-established, growing charity retailer. They currently have an exciting opportunity to join them in the newly created position of Volunteer Engagement Coordinator. The Volunteer Engagement Coordinator forms an integral part of the Retail management team, working closely with both the shop management and HR teams. They will be responsible for recruiting, organising and coordinating the charity's volunteers and the volunteer programme - working with our shop managers to develop their skills to drive recruitment, improve retention, and ensure they have the right number of volunteers in the right locations to support our work. Role Responsibilities Deliver recruitment targets by shop to ensure they have sufficient volunteers and volunteer hours to support financial objectives Support the onboarding of the volunteers for various retail roles Engage the volunteer team with the charities work and help them to understand the value of their contribution Maintain an empowered, well trained, motivated and engaged volunteer team with excellent communication at team and individual level Attend in-person recruitment events to engage with our volunteering communities Work alongside the Retail HR lead to schedule and deliver online training sessions, to ensure volunteers are well-prepared and confident in their roles Work closely with the shop managers to grow relationships with volunteers and to demonstrate outcomes and the value and impact of volunteering activities. Support the shop managers to maintain accurate records of volunteer activities and hours, ensuring compliance with all legal and organisational requirements. Desirable skills, knowledge & experience Track record in successful charity shop volunteer recruitment and retention Excellent interpersonal and communication skills, with the ability to build strong relationships with volunteers, retail staff, and other stakeholders Passionate about the benefits of volunteering to both volunteers and organisations, and an understanding of the challenges involved in volunteer management Experience of working with and managing a regional volunteer network Strong organisational skills and the ability to manage multiple tasks and priorities effectively Experience with volunteer management software and recruitment sites (desirable) Strong communication skills and presentation style Personable, with excellent listening skills If you are interested in working for a leading charity retailer who truly values their teams, then please apply today with your cv and covering letter. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Vitae Financial Recruitment
Director of Internal Audit
Vitae Financial Recruitment Watford, Hertfordshire
Director of Internal Audit, EMEA, Watford, Hertfordshire (Hybrid working) 100- 110kpa Plus Bonus + LTIP Our client, a much-respected leader in their field, is looking for a skilled, driven, and dynamic manager to oversee the EMEA Internal Audit Department, including managing SOX and operational audits. This role involves collaborating with management and external auditors to ensure that the audit strategy focuses on identifying and addressing high-risk areas. The goal is to evaluate whether controls are functioning effectively to ensure compliance with laws, regulations, and company policies, optimise internal controls over financial reporting, improve operational efficiency, and ensure third-party compliance with licensing agreements. This role will execute both operational and SOX audits in alignment with the company's global audit plan. Key Duties:- Lead and/or conduct internal financial and operational audits of high-risk business processes, following the global annual audit plan. Assess, validate, and refine risks while creating and executing audit programs. Ensure audits are completed on time. Oversee the EMEA Sarbanes-Oxley program, collaborating with the management team and external auditors. Evaluate control design, conduct tests for operational effectiveness, and analyse test results. Assess the effectiveness of Internal Control over Financial Reporting and the efficiency of the SOX program. Prepare technical reports on control weaknesses and corrective actions. Assist external auditors with year-end audit activities and testing, identifying opportunities for them to rely on internal audit's findings. Handle urgent special assignments and investigations as directed by senior leadership. Regularly meet with management to gain insights into operations, business changes, and potential risks. Support the Enterprise Risk Management program and contribute to the annual risk assessment process. Advise on new business initiatives, system implementations, and strategic projects to ensure internal controls are integrated into processes, boosting the chances of success. The successful candidate will be fully qualified (ACA, ACCA), strong academic profile and progressed from starting their career in a practice environment and ideally now in commerce. Demonstrable experience and strong knowledge of current auditing principles and procedures is important. Must have expert knowledge of general accepted accounting principles, including Sox. Exceptional interpersonal and communication abilities are also key, with a strong talent for simplifying complex issues and presenting them clearly, both verbally and in writing. You will also be confident and skilled in positively influencing senior executives in a constructive way. AGY - Vitae Financial Recruitment We Exist To Be Different - Membership NOT Registration
Mar 09, 2025
Full time
Director of Internal Audit, EMEA, Watford, Hertfordshire (Hybrid working) 100- 110kpa Plus Bonus + LTIP Our client, a much-respected leader in their field, is looking for a skilled, driven, and dynamic manager to oversee the EMEA Internal Audit Department, including managing SOX and operational audits. This role involves collaborating with management and external auditors to ensure that the audit strategy focuses on identifying and addressing high-risk areas. The goal is to evaluate whether controls are functioning effectively to ensure compliance with laws, regulations, and company policies, optimise internal controls over financial reporting, improve operational efficiency, and ensure third-party compliance with licensing agreements. This role will execute both operational and SOX audits in alignment with the company's global audit plan. Key Duties:- Lead and/or conduct internal financial and operational audits of high-risk business processes, following the global annual audit plan. Assess, validate, and refine risks while creating and executing audit programs. Ensure audits are completed on time. Oversee the EMEA Sarbanes-Oxley program, collaborating with the management team and external auditors. Evaluate control design, conduct tests for operational effectiveness, and analyse test results. Assess the effectiveness of Internal Control over Financial Reporting and the efficiency of the SOX program. Prepare technical reports on control weaknesses and corrective actions. Assist external auditors with year-end audit activities and testing, identifying opportunities for them to rely on internal audit's findings. Handle urgent special assignments and investigations as directed by senior leadership. Regularly meet with management to gain insights into operations, business changes, and potential risks. Support the Enterprise Risk Management program and contribute to the annual risk assessment process. Advise on new business initiatives, system implementations, and strategic projects to ensure internal controls are integrated into processes, boosting the chances of success. The successful candidate will be fully qualified (ACA, ACCA), strong academic profile and progressed from starting their career in a practice environment and ideally now in commerce. Demonstrable experience and strong knowledge of current auditing principles and procedures is important. Must have expert knowledge of general accepted accounting principles, including Sox. Exceptional interpersonal and communication abilities are also key, with a strong talent for simplifying complex issues and presenting them clearly, both verbally and in writing. You will also be confident and skilled in positively influencing senior executives in a constructive way. AGY - Vitae Financial Recruitment We Exist To Be Different - Membership NOT Registration
C2 Recruitment
Fast Food Managers
C2 Recruitment
Fast Food Managers Newcastle upon Tyne 30,000 - 42,000 depending on level and experience + Fantastic Benefits Are you ready to lead and inspire a team in one of the most loved restaurant brands? We are looking for an experienced and passionate Restaurant Managers (RGM) to take charge in one of our dynamic restaurants. This is not just a job - it's an opportunity to shape a high-performing team, deliver world-class guest experiences, and drive business success. If you thrive in a fast-paced environment and are ready to make a real impact, this role is for you. What You'll Be Doing Leading a team of managers and staff at all levels, ensuring the restaurant runs like clockwork. Creating a people-first culture, motivating your team to reach their full potential. Building long-term success through strong leadership and robust performance management. Driving commercial success by focusing on sustainable profit growth and sales metrics. Ensuring the guest experience is second to none - your leadership will guarantee every guest leaves happy. Taking ownership of Health & Safety, ensuring the safety of guests, team members, and visitors at all times. What You'll Need Proven leadership experience, ideally in a fast-paced restaurant or retail environment. Strong commercial acumen - you know how to drive profitability and growth. Exceptional communication and coaching skills - you'll be inspiring and developing your team every day. A passion for delivering an outstanding guest experience and a keen eye for detail. The ability to adapt, make decisions and take responsibility for your restaurant's success. What's in it for You? Competitive salary of 30,000 - 42,000 depending on level and experience. Excellent benefits package, including opportunities for career progression and personal development. A chance to be part of an industry-leading brand that values people as its greatest asset. If you're ready to lead, inspire, and make a difference, apply now! Let's take your career to the next level in one of the most exciting roles in the restaurant industry. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Mar 08, 2025
Full time
Fast Food Managers Newcastle upon Tyne 30,000 - 42,000 depending on level and experience + Fantastic Benefits Are you ready to lead and inspire a team in one of the most loved restaurant brands? We are looking for an experienced and passionate Restaurant Managers (RGM) to take charge in one of our dynamic restaurants. This is not just a job - it's an opportunity to shape a high-performing team, deliver world-class guest experiences, and drive business success. If you thrive in a fast-paced environment and are ready to make a real impact, this role is for you. What You'll Be Doing Leading a team of managers and staff at all levels, ensuring the restaurant runs like clockwork. Creating a people-first culture, motivating your team to reach their full potential. Building long-term success through strong leadership and robust performance management. Driving commercial success by focusing on sustainable profit growth and sales metrics. Ensuring the guest experience is second to none - your leadership will guarantee every guest leaves happy. Taking ownership of Health & Safety, ensuring the safety of guests, team members, and visitors at all times. What You'll Need Proven leadership experience, ideally in a fast-paced restaurant or retail environment. Strong commercial acumen - you know how to drive profitability and growth. Exceptional communication and coaching skills - you'll be inspiring and developing your team every day. A passion for delivering an outstanding guest experience and a keen eye for detail. The ability to adapt, make decisions and take responsibility for your restaurant's success. What's in it for You? Competitive salary of 30,000 - 42,000 depending on level and experience. Excellent benefits package, including opportunities for career progression and personal development. A chance to be part of an industry-leading brand that values people as its greatest asset. If you're ready to lead, inspire, and make a difference, apply now! Let's take your career to the next level in one of the most exciting roles in the restaurant industry. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
C2 Recruitment
Kitchen Assistant
C2 Recruitment Garford, Oxfordshire
Kitchen Assistant Abingdon - Oxfordshire Join an Award-Winning Team! Our client is a premium retailer with multiple stores and a growing ecommerce presence. Alongside our exceptional horticulture, gifts, and homeware offerings, They're proud to run high-quality restaurants that serve freshly prepared, seasonal menus featuring the best local ingredients. We're looking for a talented Kitchen Assistant to join their fantastic team and help deliver exceptional food in a welcoming and vibrant environment. The Role Pay : 13.00 - 13.10 per hour Hours : Full-time, permanent, averaging 39.5 hours per week on a 2-week rota: Week 1 : Work 4 weekdays, with the weekend off. Week 2 : Work 6 days, including both weekend days. No unsociable hours or split shifts. As a Kitchen Assistant, you will: Create high-quality, well-presented dishes using fresh, local, and seasonal ingredients. Contribute to seasonally changing menus. Work closely with the Head Chef and Restaurant Manager to ensure smooth kitchen operations. Set the pace and maintain exceptional food quality standards. What We're Looking For We are seeking individuals who are passionate about food and committed to delivering outstanding dishes. Teamwork, reliability, and a hands-on approach are essential. What's in It for You? Competitive pay of 13.00 per hour A consistent rota with no late nights or split shifts Generous colleague discounts Life insurance and pension scheme Free parking If you're ready to bring your culinary skills to a dynamic, award-winning company and join a team that values fun, quality, and wellbeing, we'd love to hear from you! Apply today! By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Mar 08, 2025
Full time
Kitchen Assistant Abingdon - Oxfordshire Join an Award-Winning Team! Our client is a premium retailer with multiple stores and a growing ecommerce presence. Alongside our exceptional horticulture, gifts, and homeware offerings, They're proud to run high-quality restaurants that serve freshly prepared, seasonal menus featuring the best local ingredients. We're looking for a talented Kitchen Assistant to join their fantastic team and help deliver exceptional food in a welcoming and vibrant environment. The Role Pay : 13.00 - 13.10 per hour Hours : Full-time, permanent, averaging 39.5 hours per week on a 2-week rota: Week 1 : Work 4 weekdays, with the weekend off. Week 2 : Work 6 days, including both weekend days. No unsociable hours or split shifts. As a Kitchen Assistant, you will: Create high-quality, well-presented dishes using fresh, local, and seasonal ingredients. Contribute to seasonally changing menus. Work closely with the Head Chef and Restaurant Manager to ensure smooth kitchen operations. Set the pace and maintain exceptional food quality standards. What We're Looking For We are seeking individuals who are passionate about food and committed to delivering outstanding dishes. Teamwork, reliability, and a hands-on approach are essential. What's in It for You? Competitive pay of 13.00 per hour A consistent rota with no late nights or split shifts Generous colleague discounts Life insurance and pension scheme Free parking If you're ready to bring your culinary skills to a dynamic, award-winning company and join a team that values fun, quality, and wellbeing, we'd love to hear from you! Apply today! By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
C2 Recruitment
HR Advisor
C2 Recruitment Letchworth Garden City, Hertfordshire
HR Advisor Hertfordshire Up to 40,000 Growing Charity Are you an experienced HR professional looking to make a real impact in a purpose-driven organisation? This is an exciting opportunity to join a small but growing charity in Hertfordshire, where you'll play a key role in shaping and delivering HR practices that support both people and the organisation's mission. The Role As HR Advisor, you will be the first point of contact for all HR matters, working closely with leadership to ensure a positive and effective working environment. This is a hands-on role covering a range of HR functions, from employee relations to policy development and recruitment support. Key responsibilities include: Providing expert advice and guidance on HR policies, employment law, and best practices Managing employee relations, including handling grievances, disciplinaries, and performance issues Supporting recruitment, onboarding, and retention strategies Leading on HR policy development and ensuring compliance with employment legislation Advising on learning and development initiatives to support staff growth Managing HR administration, including contracts, records, and compliance Supporting leadership with strategic HR initiatives as the organisation continues to grow About You To succeed in this role, you'll need a strong generalist HR background and a passion for working in the charity sector. You will be confident in advising senior managers, handling sensitive issues, and implementing HR processes in a growing organisation. We're looking for someone who has: CIPD Level 5 qualification or equivalent experience A strong understanding of employment law and HR best practices Experience in handling employee relations cases The ability to work both strategically and operationally in a small team Excellent communication and interpersonal skills HR experience within the retail sector What's on Offer? Salary up to 40,000 per year The chance to shape and influence HR practices in a growing organisation A supportive, values-driven environment where your work makes a difference Hybrid working options available This is a fantastic opportunity for an HR professional who wants to be part of a small, passionate team making a real impact. Interested? Apply today or contact us for more information. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Mar 08, 2025
Full time
HR Advisor Hertfordshire Up to 40,000 Growing Charity Are you an experienced HR professional looking to make a real impact in a purpose-driven organisation? This is an exciting opportunity to join a small but growing charity in Hertfordshire, where you'll play a key role in shaping and delivering HR practices that support both people and the organisation's mission. The Role As HR Advisor, you will be the first point of contact for all HR matters, working closely with leadership to ensure a positive and effective working environment. This is a hands-on role covering a range of HR functions, from employee relations to policy development and recruitment support. Key responsibilities include: Providing expert advice and guidance on HR policies, employment law, and best practices Managing employee relations, including handling grievances, disciplinaries, and performance issues Supporting recruitment, onboarding, and retention strategies Leading on HR policy development and ensuring compliance with employment legislation Advising on learning and development initiatives to support staff growth Managing HR administration, including contracts, records, and compliance Supporting leadership with strategic HR initiatives as the organisation continues to grow About You To succeed in this role, you'll need a strong generalist HR background and a passion for working in the charity sector. You will be confident in advising senior managers, handling sensitive issues, and implementing HR processes in a growing organisation. We're looking for someone who has: CIPD Level 5 qualification or equivalent experience A strong understanding of employment law and HR best practices Experience in handling employee relations cases The ability to work both strategically and operationally in a small team Excellent communication and interpersonal skills HR experience within the retail sector What's on Offer? Salary up to 40,000 per year The chance to shape and influence HR practices in a growing organisation A supportive, values-driven environment where your work makes a difference Hybrid working options available This is a fantastic opportunity for an HR professional who wants to be part of a small, passionate team making a real impact. Interested? Apply today or contact us for more information. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
C2 Recruitment
Restaurant Manager
C2 Recruitment Shippon, Oxfordshire
Restaurant Manager 36,000 + Benefits Oxfordshire Are you a dynamic and motivated leader looking for a role with a fantastic work-life balance? We are looking for a Restaurant Manager to drive exceptional service, high-quality food, and an outstanding customer experience. This is a unique opportunity to lead a well-established restaurant and make it a destination of choice for food lovers. The Role Reporting to the Group Food & Beverage Manager, you will be responsible for: Ensuring the restaurant is welcoming, clean, and delivering consistently high standards in food and allergen safety. Driving sales to meet or exceed targets. Maintaining mystery shopper scores above 80% . Managing wage and salary budgets to align with sales. Leading and developing a high-performing team to deliver exceptional customer service . What We're Looking For To be successful in this role, you will need: At least 1 year of experience as a Restaurant Manager or in a similar leadership role. Strong leadership and organisational skills, with the ability to manage people effectively. Analytical and numerical skills to handle stock management, cost control, and rota planning. A customer-first mindset, with the ability to handle and resolve customer complaints. IT proficiency, including Microsoft Office and MS Teams . Experience with EPOS systems and the Opus e-learning platform is a plus. Why Join Us? Permanent, full-time role with a great work-life balance. No antisocial or late-night hours - no split shifts. Average 39.5 hours per week , including alternate weekends. Be part of a passionate and growing hospitality team. If you're ready to take on this exciting leadership role and shape the future of a thriving restaurant, we want to hear from you. Apply today! By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Mar 07, 2025
Full time
Restaurant Manager 36,000 + Benefits Oxfordshire Are you a dynamic and motivated leader looking for a role with a fantastic work-life balance? We are looking for a Restaurant Manager to drive exceptional service, high-quality food, and an outstanding customer experience. This is a unique opportunity to lead a well-established restaurant and make it a destination of choice for food lovers. The Role Reporting to the Group Food & Beverage Manager, you will be responsible for: Ensuring the restaurant is welcoming, clean, and delivering consistently high standards in food and allergen safety. Driving sales to meet or exceed targets. Maintaining mystery shopper scores above 80% . Managing wage and salary budgets to align with sales. Leading and developing a high-performing team to deliver exceptional customer service . What We're Looking For To be successful in this role, you will need: At least 1 year of experience as a Restaurant Manager or in a similar leadership role. Strong leadership and organisational skills, with the ability to manage people effectively. Analytical and numerical skills to handle stock management, cost control, and rota planning. A customer-first mindset, with the ability to handle and resolve customer complaints. IT proficiency, including Microsoft Office and MS Teams . Experience with EPOS systems and the Opus e-learning platform is a plus. Why Join Us? Permanent, full-time role with a great work-life balance. No antisocial or late-night hours - no split shifts. Average 39.5 hours per week , including alternate weekends. Be part of a passionate and growing hospitality team. If you're ready to take on this exciting leadership role and shape the future of a thriving restaurant, we want to hear from you. Apply today! By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
C2 Recruitment
Chef Manager
C2 Recruitment Shrewsbury, Shropshire
Chef Manager / Cook Shrewsbury Salary up to 30,000 Daytime hours Are you an experienced Cook/Chef Manager looking for an exciting challenge? We are seeking a hands-on Chef Manager to lead our clients caf and catering services in Shrewsbury. The ideal candidate will have proven craft and management skills, a real passion for food and baking with previous experience in a similar catering environment. Role Overview: You will oversee daily caf operations, catering for events (e.g., parties, meetings), and lead a dedicated team. This role involves menu development, cost control, staff management, and ensuring exceptional customer service. Key Responsibilities: Develop and manage the catering offer to meet customer needs. Maximise income by identifying new opportunities. Maintain target gross profit margin and control staffing costs. Source and build relationships with local suppliers. Implement stock control and monitor costs. Create staff rotas and ensure adequate coverage. Oversee food safety, hygiene, and compliance with regulations. Use EPOS systems for accurate financial tracking. Manage customer feedback and social media presence. Act as the nominated person for alcohol sales. Requirements: 3+ years of experience as a Cook/Chef Manager. (Ideally qualified to NVQ level 2 in Professional Cookery or equivalent) Experience in visitor attraction catering Advanced Food Hygiene & Safety certification. Personal Liquor Licence holder (desirable: Health & Safety, First Aid). Strong commercial awareness, budgeting, and leadership skills. Excellent communication, organisation, and problem-solving abilities. Proficiency in EPOS and general computer skills. Why Join Us? Lead and grow a thriving catering operation. Competitive salary and benefits. Predominantly daytime hours including weekends, with occasional evenings, A creative and autonomous role with career development opportunities. Interested? Apply now and join our client's fantastic team at this prestigious venue. This isn't your average chef role! By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Mar 06, 2025
Full time
Chef Manager / Cook Shrewsbury Salary up to 30,000 Daytime hours Are you an experienced Cook/Chef Manager looking for an exciting challenge? We are seeking a hands-on Chef Manager to lead our clients caf and catering services in Shrewsbury. The ideal candidate will have proven craft and management skills, a real passion for food and baking with previous experience in a similar catering environment. Role Overview: You will oversee daily caf operations, catering for events (e.g., parties, meetings), and lead a dedicated team. This role involves menu development, cost control, staff management, and ensuring exceptional customer service. Key Responsibilities: Develop and manage the catering offer to meet customer needs. Maximise income by identifying new opportunities. Maintain target gross profit margin and control staffing costs. Source and build relationships with local suppliers. Implement stock control and monitor costs. Create staff rotas and ensure adequate coverage. Oversee food safety, hygiene, and compliance with regulations. Use EPOS systems for accurate financial tracking. Manage customer feedback and social media presence. Act as the nominated person for alcohol sales. Requirements: 3+ years of experience as a Cook/Chef Manager. (Ideally qualified to NVQ level 2 in Professional Cookery or equivalent) Experience in visitor attraction catering Advanced Food Hygiene & Safety certification. Personal Liquor Licence holder (desirable: Health & Safety, First Aid). Strong commercial awareness, budgeting, and leadership skills. Excellent communication, organisation, and problem-solving abilities. Proficiency in EPOS and general computer skills. Why Join Us? Lead and grow a thriving catering operation. Competitive salary and benefits. Predominantly daytime hours including weekends, with occasional evenings, A creative and autonomous role with career development opportunities. Interested? Apply now and join our client's fantastic team at this prestigious venue. This isn't your average chef role! By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Saleshub Product Manager
Printify
In November of 2024, Printful and Printify came together as two equals and merged to form a global on-demand powerhouse. This role will involve working across our two platforms and brands, a unique and special challenge. To learn more about the merger, check out our blog post . About the Role Product managers at Printify are the essential drivers for our product vision and strategy and aim to deliver high-value solutions for both merchants & print providers. Product managers connect the technical and business worlds. They work closely with engineers, designers, data scientists, researchers, and business leaders to build products and guide them throughout the execution cycle, building, positioning, and tailoring our solutions to our users. As a Product Manager at Printify, you will play a key role in shaping and executing the product vision of the SalesHub domain. Your primary focus will be to equip merchants with the tools they need to help them drive sales for their products across sales channels. In this role, you will help merchants create optimized listings to attract buyers and views in the sales channel, offer personalized recommendations on how to improve listings, and provide data analytics tools to help merchants analyze their listing performance. You will collaborate with multiple teams in Printify, along with a machine learning team, to enhance the merchant experience with AI technologies. The ideal candidate has a strong background in building user-facing products, a deep understanding of e-commerce and marketplace dynamics, experience in building products with AI and machine learning, and a passion for delivering exceptional user experiences. Your Daily Tasks will Entail: Product Strategy: Define and execute a multi-year product vision and strategy while balancing short-term and long-term goals aligned with company goals and market trends. Frequently identify significant product, organizational, and process opportunities and drive them to production without the need for explicit direction. Market Research: Conduct thorough market research, user analysis, and competitive analysis to identify opportunities for differentiation and growth of your domain and company. Incorporate data, research, and market analysis to inform product strategies and roadmaps. User-centric Design: Collaborate with design teams to create intuitive, user-centric interfaces that enhance merchant experience. Cross-Functional Leadership: Lead a cross-functional team (Designers, Engineers, Analysts, Researchers) to research, define product requirements, prioritize features, design, and ensure timely delivery. Feature Development: Define and prioritize features, functionalities, and enhancements based on customer feedback, data-driven insights, and business goals. Performance Tracking: Establish key performance indicators (KPIs) to measure the success of the domain and product areas and continuously monitor, analyze, and report on product performance. Customer Engagement: Drive customer engagement and retention strategies through targeted efforts. User Testing and Feedback: Conduct user testing, gather feedback, and iterate on product features to ensure a seamless and delightful user experience. Your Qualifications: Experience working in or with eCommerce or online marketplace companies. Passion for understanding complex problems and driving high-quality and innovative technical solutions. Previous experience in building data products and AI products. Ability to quickly absorb technical concepts and communicate them to a non-technical audience. General knowledge of software engineering best practices, including coding standards, code reviews, source control management, build processes, testing, and operations. Well-versed in Agile, Scrum, and Kanban methodologies and principles. Strong understanding of e-commerce platforms, marketplace dynamics, and consumer behavior. Exceptional project management skills with the ability to lead cross-functional teams and drive projects to completion. Proficiency in using data-driven insights to make informed product decisions and drive continuous improvement. Extended experience with user-facing product management. Experience working with experimentation (A/B testing, multivariate testing, etc.). Excellent team player qualities, high energy, and the ability to thrive in a fast-paced environment. What we Offer: All the resources and tools to perform your tasks (choose between Mac or Windows). An opportunity to work remotely or in a modern and welcoming office in Rīga. Flexible working hours (start your day as late as 11 a.m.). Health insurance, including a mental wellness program. Employee discounts for 300+ premium products. Room for professional growth (conferences, workshops, mentoring, guest lectures). Exciting team-building events and parties you'll never forget! We are an equal opportunity workplace. We're committed to diversity and inclusion and make our hiring decisions based solely on qualifications, merit, and work experience. Interested, but don't think this is the right fit for you? Feel free to share it with friends and check out other open positions at our career's site. We're always looking for creative and driven minds to join our ever-growing team!
Feb 20, 2025
Full time
In November of 2024, Printful and Printify came together as two equals and merged to form a global on-demand powerhouse. This role will involve working across our two platforms and brands, a unique and special challenge. To learn more about the merger, check out our blog post . About the Role Product managers at Printify are the essential drivers for our product vision and strategy and aim to deliver high-value solutions for both merchants & print providers. Product managers connect the technical and business worlds. They work closely with engineers, designers, data scientists, researchers, and business leaders to build products and guide them throughout the execution cycle, building, positioning, and tailoring our solutions to our users. As a Product Manager at Printify, you will play a key role in shaping and executing the product vision of the SalesHub domain. Your primary focus will be to equip merchants with the tools they need to help them drive sales for their products across sales channels. In this role, you will help merchants create optimized listings to attract buyers and views in the sales channel, offer personalized recommendations on how to improve listings, and provide data analytics tools to help merchants analyze their listing performance. You will collaborate with multiple teams in Printify, along with a machine learning team, to enhance the merchant experience with AI technologies. The ideal candidate has a strong background in building user-facing products, a deep understanding of e-commerce and marketplace dynamics, experience in building products with AI and machine learning, and a passion for delivering exceptional user experiences. Your Daily Tasks will Entail: Product Strategy: Define and execute a multi-year product vision and strategy while balancing short-term and long-term goals aligned with company goals and market trends. Frequently identify significant product, organizational, and process opportunities and drive them to production without the need for explicit direction. Market Research: Conduct thorough market research, user analysis, and competitive analysis to identify opportunities for differentiation and growth of your domain and company. Incorporate data, research, and market analysis to inform product strategies and roadmaps. User-centric Design: Collaborate with design teams to create intuitive, user-centric interfaces that enhance merchant experience. Cross-Functional Leadership: Lead a cross-functional team (Designers, Engineers, Analysts, Researchers) to research, define product requirements, prioritize features, design, and ensure timely delivery. Feature Development: Define and prioritize features, functionalities, and enhancements based on customer feedback, data-driven insights, and business goals. Performance Tracking: Establish key performance indicators (KPIs) to measure the success of the domain and product areas and continuously monitor, analyze, and report on product performance. Customer Engagement: Drive customer engagement and retention strategies through targeted efforts. User Testing and Feedback: Conduct user testing, gather feedback, and iterate on product features to ensure a seamless and delightful user experience. Your Qualifications: Experience working in or with eCommerce or online marketplace companies. Passion for understanding complex problems and driving high-quality and innovative technical solutions. Previous experience in building data products and AI products. Ability to quickly absorb technical concepts and communicate them to a non-technical audience. General knowledge of software engineering best practices, including coding standards, code reviews, source control management, build processes, testing, and operations. Well-versed in Agile, Scrum, and Kanban methodologies and principles. Strong understanding of e-commerce platforms, marketplace dynamics, and consumer behavior. Exceptional project management skills with the ability to lead cross-functional teams and drive projects to completion. Proficiency in using data-driven insights to make informed product decisions and drive continuous improvement. Extended experience with user-facing product management. Experience working with experimentation (A/B testing, multivariate testing, etc.). Excellent team player qualities, high energy, and the ability to thrive in a fast-paced environment. What we Offer: All the resources and tools to perform your tasks (choose between Mac or Windows). An opportunity to work remotely or in a modern and welcoming office in Rīga. Flexible working hours (start your day as late as 11 a.m.). Health insurance, including a mental wellness program. Employee discounts for 300+ premium products. Room for professional growth (conferences, workshops, mentoring, guest lectures). Exciting team-building events and parties you'll never forget! We are an equal opportunity workplace. We're committed to diversity and inclusion and make our hiring decisions based solely on qualifications, merit, and work experience. Interested, but don't think this is the right fit for you? Feel free to share it with friends and check out other open positions at our career's site. We're always looking for creative and driven minds to join our ever-growing team!

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