Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Amex GBT Egencia is seeking a results-oriented and Product driven self-starter for the role of Senior Product Analytics Manager , to join our experienced and global Analytics team . Using advanced analytical techniques, this role will support Amex GBT Egencia Product teams through c ritical projects related to our digital platform . You will have the opportunity to influence business decisions through data and analysis, to help deliver results. You will contribute to a broad spectrum of areas related to optimizing our Product platforms such as analyzing A/B tests, delivering insights on user behavior, optimizing customer journeys, or building new tools to help improve user experience with the Product teams (New metrics, new user segmentation, predictive models, ). This position will be highly rewarding and lots of fun. Training and development opportunities will abound in this position, and high-performing individuals will find a long-term career path within the company. This role represents an exciting opportunity to join Amex GBT Egencia, as we define the future of business travel as we lead the industry into a new era. What You'll Do: Passionate storytelling and bringing data to life by partnering with key stakeholders. Lead strategic and quantitative analysis to support and enable the continued growth. Implement and improve Adobe Analytics tagging with Adobe launch / Adobe Tag, on the different Solutions (Amex GBT Egencia, Neo, ) Design and build models to prioritize and classify critical touchpoints along the customer journey to maximize internal guidance and prioritization. Influence partners and senior leaders by communicating across various levels of the organization in a clear and compelling way. Maintain, consolidate, and enrich current reports/dashboards to visualize data analysis and insights. Support ongoing needs for analytical/ operational reporting, and day-to-day needs that impact our Product Teams. Identify, prioritize, and drive operational improvements. What We're Looking For: 8+ years of work experience in an Analytics role Relevant Master's degree in any of the following fields: computer science, statistics, mathematics, physical sciences with strong understating of data analytics. Proficiency in SQL (to feel comfortable manipulating data, creating scripts that combine different data sources and interpret results) and Python/R. Proven experience with Web Analytics tools and Tagging (Experience with Adobe Analytics/Adobe Experience Platform is a plus) Experience using Data Viz tools like Tableau to pull data from various sources, develop and publish automated reports and dashboards. Relish in solving problems and finding patterns and insights within structured and unstructured data. Ability to perform in a fast-paced environment and be comfortable with ambiguity. A sharp focus on results and solid attention to detail. Excellent verbal, written communication, and data presentation skills. Experience in Travel Industry is a plus! Location London, United Kingdom The Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement . What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Jul 01, 2025
Full time
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Amex GBT Egencia is seeking a results-oriented and Product driven self-starter for the role of Senior Product Analytics Manager , to join our experienced and global Analytics team . Using advanced analytical techniques, this role will support Amex GBT Egencia Product teams through c ritical projects related to our digital platform . You will have the opportunity to influence business decisions through data and analysis, to help deliver results. You will contribute to a broad spectrum of areas related to optimizing our Product platforms such as analyzing A/B tests, delivering insights on user behavior, optimizing customer journeys, or building new tools to help improve user experience with the Product teams (New metrics, new user segmentation, predictive models, ). This position will be highly rewarding and lots of fun. Training and development opportunities will abound in this position, and high-performing individuals will find a long-term career path within the company. This role represents an exciting opportunity to join Amex GBT Egencia, as we define the future of business travel as we lead the industry into a new era. What You'll Do: Passionate storytelling and bringing data to life by partnering with key stakeholders. Lead strategic and quantitative analysis to support and enable the continued growth. Implement and improve Adobe Analytics tagging with Adobe launch / Adobe Tag, on the different Solutions (Amex GBT Egencia, Neo, ) Design and build models to prioritize and classify critical touchpoints along the customer journey to maximize internal guidance and prioritization. Influence partners and senior leaders by communicating across various levels of the organization in a clear and compelling way. Maintain, consolidate, and enrich current reports/dashboards to visualize data analysis and insights. Support ongoing needs for analytical/ operational reporting, and day-to-day needs that impact our Product Teams. Identify, prioritize, and drive operational improvements. What We're Looking For: 8+ years of work experience in an Analytics role Relevant Master's degree in any of the following fields: computer science, statistics, mathematics, physical sciences with strong understating of data analytics. Proficiency in SQL (to feel comfortable manipulating data, creating scripts that combine different data sources and interpret results) and Python/R. Proven experience with Web Analytics tools and Tagging (Experience with Adobe Analytics/Adobe Experience Platform is a plus) Experience using Data Viz tools like Tableau to pull data from various sources, develop and publish automated reports and dashboards. Relish in solving problems and finding patterns and insights within structured and unstructured data. Ability to perform in a fast-paced environment and be comfortable with ambiguity. A sharp focus on results and solid attention to detail. Excellent verbal, written communication, and data presentation skills. Experience in Travel Industry is a plus! Location London, United Kingdom The Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement . What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Description About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit About OpenDoor: A Leading WPP Media Brand OpenDoor: PURPOSE The purpose of this document is to help prospective team members better understand the role and responsibilities with the position of "TITLE" at OpenDoor, WPP's bespoke global operating model for Amazon. ABOUT WPP & OPENDOOR At WPP, we're constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology. Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP's impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client's specific needs and challenges, providing easy access to the right capabilities. And that's why we've built OpenDoor for Amazon. OpenDoor is a unique integration of the best of WPP and Amazon - building on their respective strengths and visions. Whether at WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact - for them to innovate, learn, thrive, and occasionally fail too. The unique OpenDoor partnership model is built to deliver next level Productivity, fueled by our industry-leading approach to People, Platforms, and Process. OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production. OpenDoor's values are built from Amazon's own 16 Leadership Principles, and WPP's core values of Open, Optimistic and Extraordinary. Together, when WPP's Creative Transformation meets Amazon's next-level customer centricity, our people come together to challenge and impact what's done today and build a better future. By joining OpenDoor, not only are you joining a cross-function team partnering with one of WPP's top five global clients, but you are also taking a step to challenge yourself and the world around you every day, working in the most unusual way on some of Earth's most ambitious opportunities in marketing, tech, media, business, and creativity. Role Summary and Impact We are searching for a talented and enthusiastic individual to join our OpenDoor team as a Implementational Planning Director. This is a full-time position based in London. The Role will report to implementational Planning lead and will manage a matrixed team of digital planners, channel planning and offshore teams. This role plays a crucial part in supporting WPP's mission to deliver consistency, delivery excellence and best in class service for Amazon in every country across its diverse businesses, including XCM, Prime Video, and RMI. The Implementational Planning team creates an effective link between the Strategy & Planning teams and Activation, data and tech teams. The Implementation Planning Team ensures that comprehensive briefs are developed in collaboration with the strategy and comms teams and ensures that channel specialists meet clients' expectations by achieving campaign KPI's timely and through embedding operational excellence. They are also developing and supporting the delivery of tasks such as reporting output, offer insights and recommendations across strategic planning and agency pitches. RESPONSIBILITIES Strategic Synthesis: You will lead one of the lines of business within XCM supporting and organizing the digital teams to deliver on the planning, activation, application of data and optimization of campaigns. You will need to have a deep understanding of Social, Programmatic, OLV, Pan regional IO buying, Partnerships and Content to help ensure the best digital decisions in planning are made across the full spectrum of opportunities. You will be managing both local market campaigns and multi-market campaigns so being able to switch between the two will be critical. Work closely with the planning and strategy team to take block plans by media type and flighting from our communication plannings systems and agree or challenge those breakouts to deliver the optimum digital media mix. Identify ways of integrating digital plans seamlessly with offline media i.e. aligning TV spots and digital upweights, create geo based digital campaigns to support out of home placements, building a messaging approach of online that compliments offline or vice versa. You will be in charge of the media plans for all digital components, including budgets and budget tracking, final deliverable numbers, and tracking daily pacing and performance against those numbers to ensure goals are hit across all digital elements. You will also directly be leading IO based pan regional buying / partnerships with multi-market vendors when required. This includes the briefing, management of briefs and delivery of these partners i.e. Multimarket twitch, Yahoo, We transfer deals which unlock content related value for the client. Unify disparate streams of information and insights from all biddable channels, in context of client business objectives. Help teams develop integrated experience strategies across biddable & digital touchpoints, identify strategic opportunities for proprietary solutions growth in service of solving client business problems. Guide clients and key internal or external stakeholders on selection and application of systems, tools and platforms, proprietary solutions, enabling them with the proper resources and knowledge for successful implementation. Provides a consistent and strong POV to clients on digital investment decisions and areas of optimization. Outline advanced data analytics/measurement frameworks to shape holistic measurement of performance media strategy and activation. Advises key stakeholders by continuously helping them successfully navigate through critical business changes. Leads the development, presentation, and delivery of top-quality cross-channel planning work for larger campaigns. Plans against client outcomes - quantifying objectives and the likely impact of comms on them across all biddable practice areas, in collaboration with practice leads. Accountable for the ongoing management of performance of campaign budgets and daily spend levels, bid strategies and constant monitoring of tracking to performance goals - implementing course correction decisioning when needed. Scrutinizes performance planning budgets, of assigned accounts, to identify strengths and weaknesses and ensures proper financial allocations and ensures WPP Open and Amazon's goals are protected and driven. Proactively identify opportunities to improve and enhance clients' campaigns and advise client/agency teams accordingly. Develop an advanced understanding of media channels, channel ecosystems and planning best practices. Start to translate strategic approach into planning practices for specific client briefs. Oversee campaign management, ensuring quality control and output is of the highest standard. Lead Pan regional IO and Partnerships based buying for multi- market campaigns with manager and executive. Collaboration & Leadership: Work in a complex, matrixed environment, influencing stakeholders and leading cross-functional teams towards our common media goals. Own deep knowledge of all WPP Open deliverables and campaign KPIs' that have been committed to Amazon and share it across biddable and digital teams when/if needed. Proactively connects, partners with regional and key local market leadership on behalf of Amazon. Ensure knowledge sharing and communication flow remains informative, connected, and proactive to help provide repeatable, consistent activation excellence for all biddable/digital channels. Monitors and ensures adherence to client and WPP Open excellence standards across practices. Proactively develops actions plans and blueprints to address any gaps and non-compliance to standards. Build and maintain client and agency relationships at a mid-senior level, to ensure a comprehensive understanding of stakeholders and client business. Skills and Experience At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media's shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . Can confidently answer client questions and liaise with internal teams on best solutions to use. strong knowledge of all digital channels, technology and data and how this combines to support activation. . click apply for full job details
Jul 01, 2025
Full time
Description About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit About OpenDoor: A Leading WPP Media Brand OpenDoor: PURPOSE The purpose of this document is to help prospective team members better understand the role and responsibilities with the position of "TITLE" at OpenDoor, WPP's bespoke global operating model for Amazon. ABOUT WPP & OPENDOOR At WPP, we're constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology. Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP's impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client's specific needs and challenges, providing easy access to the right capabilities. And that's why we've built OpenDoor for Amazon. OpenDoor is a unique integration of the best of WPP and Amazon - building on their respective strengths and visions. Whether at WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact - for them to innovate, learn, thrive, and occasionally fail too. The unique OpenDoor partnership model is built to deliver next level Productivity, fueled by our industry-leading approach to People, Platforms, and Process. OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production. OpenDoor's values are built from Amazon's own 16 Leadership Principles, and WPP's core values of Open, Optimistic and Extraordinary. Together, when WPP's Creative Transformation meets Amazon's next-level customer centricity, our people come together to challenge and impact what's done today and build a better future. By joining OpenDoor, not only are you joining a cross-function team partnering with one of WPP's top five global clients, but you are also taking a step to challenge yourself and the world around you every day, working in the most unusual way on some of Earth's most ambitious opportunities in marketing, tech, media, business, and creativity. Role Summary and Impact We are searching for a talented and enthusiastic individual to join our OpenDoor team as a Implementational Planning Director. This is a full-time position based in London. The Role will report to implementational Planning lead and will manage a matrixed team of digital planners, channel planning and offshore teams. This role plays a crucial part in supporting WPP's mission to deliver consistency, delivery excellence and best in class service for Amazon in every country across its diverse businesses, including XCM, Prime Video, and RMI. The Implementational Planning team creates an effective link between the Strategy & Planning teams and Activation, data and tech teams. The Implementation Planning Team ensures that comprehensive briefs are developed in collaboration with the strategy and comms teams and ensures that channel specialists meet clients' expectations by achieving campaign KPI's timely and through embedding operational excellence. They are also developing and supporting the delivery of tasks such as reporting output, offer insights and recommendations across strategic planning and agency pitches. RESPONSIBILITIES Strategic Synthesis: You will lead one of the lines of business within XCM supporting and organizing the digital teams to deliver on the planning, activation, application of data and optimization of campaigns. You will need to have a deep understanding of Social, Programmatic, OLV, Pan regional IO buying, Partnerships and Content to help ensure the best digital decisions in planning are made across the full spectrum of opportunities. You will be managing both local market campaigns and multi-market campaigns so being able to switch between the two will be critical. Work closely with the planning and strategy team to take block plans by media type and flighting from our communication plannings systems and agree or challenge those breakouts to deliver the optimum digital media mix. Identify ways of integrating digital plans seamlessly with offline media i.e. aligning TV spots and digital upweights, create geo based digital campaigns to support out of home placements, building a messaging approach of online that compliments offline or vice versa. You will be in charge of the media plans for all digital components, including budgets and budget tracking, final deliverable numbers, and tracking daily pacing and performance against those numbers to ensure goals are hit across all digital elements. You will also directly be leading IO based pan regional buying / partnerships with multi-market vendors when required. This includes the briefing, management of briefs and delivery of these partners i.e. Multimarket twitch, Yahoo, We transfer deals which unlock content related value for the client. Unify disparate streams of information and insights from all biddable channels, in context of client business objectives. Help teams develop integrated experience strategies across biddable & digital touchpoints, identify strategic opportunities for proprietary solutions growth in service of solving client business problems. Guide clients and key internal or external stakeholders on selection and application of systems, tools and platforms, proprietary solutions, enabling them with the proper resources and knowledge for successful implementation. Provides a consistent and strong POV to clients on digital investment decisions and areas of optimization. Outline advanced data analytics/measurement frameworks to shape holistic measurement of performance media strategy and activation. Advises key stakeholders by continuously helping them successfully navigate through critical business changes. Leads the development, presentation, and delivery of top-quality cross-channel planning work for larger campaigns. Plans against client outcomes - quantifying objectives and the likely impact of comms on them across all biddable practice areas, in collaboration with practice leads. Accountable for the ongoing management of performance of campaign budgets and daily spend levels, bid strategies and constant monitoring of tracking to performance goals - implementing course correction decisioning when needed. Scrutinizes performance planning budgets, of assigned accounts, to identify strengths and weaknesses and ensures proper financial allocations and ensures WPP Open and Amazon's goals are protected and driven. Proactively identify opportunities to improve and enhance clients' campaigns and advise client/agency teams accordingly. Develop an advanced understanding of media channels, channel ecosystems and planning best practices. Start to translate strategic approach into planning practices for specific client briefs. Oversee campaign management, ensuring quality control and output is of the highest standard. Lead Pan regional IO and Partnerships based buying for multi- market campaigns with manager and executive. Collaboration & Leadership: Work in a complex, matrixed environment, influencing stakeholders and leading cross-functional teams towards our common media goals. Own deep knowledge of all WPP Open deliverables and campaign KPIs' that have been committed to Amazon and share it across biddable and digital teams when/if needed. Proactively connects, partners with regional and key local market leadership on behalf of Amazon. Ensure knowledge sharing and communication flow remains informative, connected, and proactive to help provide repeatable, consistent activation excellence for all biddable/digital channels. Monitors and ensures adherence to client and WPP Open excellence standards across practices. Proactively develops actions plans and blueprints to address any gaps and non-compliance to standards. Build and maintain client and agency relationships at a mid-senior level, to ensure a comprehensive understanding of stakeholders and client business. Skills and Experience At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media's shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . Can confidently answer client questions and liaise with internal teams on best solutions to use. strong knowledge of all digital channels, technology and data and how this combines to support activation. . click apply for full job details
Sr. Product Manager, Growth Services, JCI Job ID: Amazon Japan G.K. - A43 Join Amazon Growth Services as a Senior Product Manager to pioneer the future of how brands discover and leverage Amazon's innovative suite of growth acceleration services. In this role, you'll shape the digital experience that connects businesses with Amazon's unique data-driven capabilities, helping transform how vendors achieve their growth objectives. Your goal will be to help brands discover, adopt, and use the innovative tools we offer to help them unlock new growth. You will own the end-to-end vendor journey and lead the development of our B2B platform and marketing capabilities. Your mission will be to create an intuitive, seamless experience that enables businesses to discover, evaluate, and adopt our services efficiently. This includes developing the strategy and capabilities for our service discovery platform, driving adoption, and ensuring a world-class onboarding experience. The ideal candidate is ready to roll up their sleeves and build a new function from the ground up. You thrive in a highly creative and fast-paced culture where breaking new ground and redefining best practices is part of daily work. You're comfortable navigating complex and ambiguous environments, turning challenges into actionable solutions. With strong product management experience and marketing acumen, you can identify complex problems and develop innovative solutions at scale. Your track record demonstrates success in leading product development initiatives and launching impactful programs. Key job responsibilities - Design and implement the strategic vision for the optimal vendor journey across all digital touchpoints - Lead the development of our B2B platform and marketing capabilities, ensuring seamless discovery and adoption of services - Create and execute the GTM strategy, including development of our external web presence and outbound marketing programs - Deeply understand customer feedback and opportunities, developing the right CX and capabilities, and inventing new features to streamline the journey. - Analyze customer behavior and market data to identify growth opportunities and inform product development - Partner with sales, tech, and marketing teams to build and launch features that enable both self-service discovery and sales assisted selling models About the team Japan Consumer Innovationの社員インタビュはこちら Employee Interview for Japan Consumer Innovation - 6+ years of product or program management, product marketing, business development or technology experience - Experience owning/driving roadmap strategy and definition - Experience working across functional teams and senior stakeholders - Experience in influencing senior leadership through data driven insights PREFERRED QUALIFICATIONS - Experience in product or program management, product marketing, business development or technology - Knowledge of key customer experience metrics and methodology (e.g., NPS) - Business level verbal and written communication skills in Japanese and English. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: May 29, 2025 (Updated 15 minutes ago) Posted: May 19, 2025 (Updated about 1 hour ago) Posted: June 10, 2025 (Updated about 2 hours ago) Posted: June 10, 2025 (Updated about 2 hours ago) Posted: June 25, 2025 (Updated about 2 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 01, 2025
Full time
Sr. Product Manager, Growth Services, JCI Job ID: Amazon Japan G.K. - A43 Join Amazon Growth Services as a Senior Product Manager to pioneer the future of how brands discover and leverage Amazon's innovative suite of growth acceleration services. In this role, you'll shape the digital experience that connects businesses with Amazon's unique data-driven capabilities, helping transform how vendors achieve their growth objectives. Your goal will be to help brands discover, adopt, and use the innovative tools we offer to help them unlock new growth. You will own the end-to-end vendor journey and lead the development of our B2B platform and marketing capabilities. Your mission will be to create an intuitive, seamless experience that enables businesses to discover, evaluate, and adopt our services efficiently. This includes developing the strategy and capabilities for our service discovery platform, driving adoption, and ensuring a world-class onboarding experience. The ideal candidate is ready to roll up their sleeves and build a new function from the ground up. You thrive in a highly creative and fast-paced culture where breaking new ground and redefining best practices is part of daily work. You're comfortable navigating complex and ambiguous environments, turning challenges into actionable solutions. With strong product management experience and marketing acumen, you can identify complex problems and develop innovative solutions at scale. Your track record demonstrates success in leading product development initiatives and launching impactful programs. Key job responsibilities - Design and implement the strategic vision for the optimal vendor journey across all digital touchpoints - Lead the development of our B2B platform and marketing capabilities, ensuring seamless discovery and adoption of services - Create and execute the GTM strategy, including development of our external web presence and outbound marketing programs - Deeply understand customer feedback and opportunities, developing the right CX and capabilities, and inventing new features to streamline the journey. - Analyze customer behavior and market data to identify growth opportunities and inform product development - Partner with sales, tech, and marketing teams to build and launch features that enable both self-service discovery and sales assisted selling models About the team Japan Consumer Innovationの社員インタビュはこちら Employee Interview for Japan Consumer Innovation - 6+ years of product or program management, product marketing, business development or technology experience - Experience owning/driving roadmap strategy and definition - Experience working across functional teams and senior stakeholders - Experience in influencing senior leadership through data driven insights PREFERRED QUALIFICATIONS - Experience in product or program management, product marketing, business development or technology - Knowledge of key customer experience metrics and methodology (e.g., NPS) - Business level verbal and written communication skills in Japanese and English. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: May 29, 2025 (Updated 15 minutes ago) Posted: May 19, 2025 (Updated about 1 hour ago) Posted: June 10, 2025 (Updated about 2 hours ago) Posted: June 10, 2025 (Updated about 2 hours ago) Posted: June 25, 2025 (Updated about 2 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Head of Customer Growth Have you successfully delivered % growth, year-on-year, over several consecutive years (+3), in new customers, subscriptions, or members? Can you point to examples where you've optimised CRM, and data strategy, to unlock new customer segments? Are you skilled at, and experienced in, creating and/or adapting value propositions to drive growth in untapped, or under-served markets? If so, this could be the perfect role for you. We are a specialist recruitment agency. Our clients include membership organisations, awarding bodies, regulators, learning providers, and charities. Key facts: Full-time, permanent role Starting salary of circa. £70,000 Benefits Package includes life assurance, private medical insurance, group personal pension plan with up to12% employer contributions, etc. Hybrid working pattern: home-working blended (av. 3 days), with working out of client's offices (av. 2 days), in Cambridgeshire region. The role Our client has an ambitious 5-year strategy to double their customer base, alongside transforming the way they engage and grow their global B2C membership. With plans to increase membership by over 100% over the next 4-5 years, they're investing significantly in new talent, optimising new technology, and are adopting bold strategies, to deliver this growth. As Head of Customer Growth, you'll report to a commercially-minded Product Director, and will lead on identifying and converting new customer segments, optimising performance across CRM and digital touchpoints, and scaling growth through data-driven decision-making. This is a pivotal role for someone who thrives on building, iterating, and delivering measurable results, at pace. Key Responsibilities of the role include: Lead and deliver a strategic membership acquisition plan, setting ambitious growth targets, analysing market trends, and driving innovative sales and marketing campaigns. Enhance the end-to-end member experience, from initial contact through onboarding and retention, working closely with Product Managers to maximise value. Build and manage a high-performing team, setting clear goals, fostering cross-functional collaboration, and bringing in talent from diverse sectors. Leverage data and analytics to track key acquisition metrics, identify new target audiences, and inform strategy through insightful reporting to leadership. Ensure cost-effective use of resources, managing the acquisition budget to maximise ROI across all membership categories. Stay ahead of industry trends, integrating best practices and emerging strategies into acquisition efforts to drive continuous improvement and innovation. Knowledge, Skills & Experience: Proven track record of delivering strong, consecutive year, YoY growth, in a B2C customer, subscription or membership environment Strong experience with CRM, data analytics, and customer segmentation Ability to evolve and align value propositions to new markets Commercially savvy, tech-literate, and confident working at pace Experience in a growth-focused environment (e.g., scale-ups, private sector, transformation) Interested? For a confidential conversation with FJWilson Talent, please contact Fiona Wilson on , or email us at Please note, we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Our privacy policy is available on our website: The services advertised by FJWilson Talent Services are those of a recruitment business. We encourage applications from all sections of the community. Furthermore, qualifications and/or experience identified are indicative. We will consider applications from candidates who have comparable qualifications and/or experience for role advertised
Jul 01, 2025
Full time
Head of Customer Growth Have you successfully delivered % growth, year-on-year, over several consecutive years (+3), in new customers, subscriptions, or members? Can you point to examples where you've optimised CRM, and data strategy, to unlock new customer segments? Are you skilled at, and experienced in, creating and/or adapting value propositions to drive growth in untapped, or under-served markets? If so, this could be the perfect role for you. We are a specialist recruitment agency. Our clients include membership organisations, awarding bodies, regulators, learning providers, and charities. Key facts: Full-time, permanent role Starting salary of circa. £70,000 Benefits Package includes life assurance, private medical insurance, group personal pension plan with up to12% employer contributions, etc. Hybrid working pattern: home-working blended (av. 3 days), with working out of client's offices (av. 2 days), in Cambridgeshire region. The role Our client has an ambitious 5-year strategy to double their customer base, alongside transforming the way they engage and grow their global B2C membership. With plans to increase membership by over 100% over the next 4-5 years, they're investing significantly in new talent, optimising new technology, and are adopting bold strategies, to deliver this growth. As Head of Customer Growth, you'll report to a commercially-minded Product Director, and will lead on identifying and converting new customer segments, optimising performance across CRM and digital touchpoints, and scaling growth through data-driven decision-making. This is a pivotal role for someone who thrives on building, iterating, and delivering measurable results, at pace. Key Responsibilities of the role include: Lead and deliver a strategic membership acquisition plan, setting ambitious growth targets, analysing market trends, and driving innovative sales and marketing campaigns. Enhance the end-to-end member experience, from initial contact through onboarding and retention, working closely with Product Managers to maximise value. Build and manage a high-performing team, setting clear goals, fostering cross-functional collaboration, and bringing in talent from diverse sectors. Leverage data and analytics to track key acquisition metrics, identify new target audiences, and inform strategy through insightful reporting to leadership. Ensure cost-effective use of resources, managing the acquisition budget to maximise ROI across all membership categories. Stay ahead of industry trends, integrating best practices and emerging strategies into acquisition efforts to drive continuous improvement and innovation. Knowledge, Skills & Experience: Proven track record of delivering strong, consecutive year, YoY growth, in a B2C customer, subscription or membership environment Strong experience with CRM, data analytics, and customer segmentation Ability to evolve and align value propositions to new markets Commercially savvy, tech-literate, and confident working at pace Experience in a growth-focused environment (e.g., scale-ups, private sector, transformation) Interested? For a confidential conversation with FJWilson Talent, please contact Fiona Wilson on , or email us at Please note, we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Our privacy policy is available on our website: The services advertised by FJWilson Talent Services are those of a recruitment business. We encourage applications from all sections of the community. Furthermore, qualifications and/or experience identified are indicative. We will consider applications from candidates who have comparable qualifications and/or experience for role advertised
Head of Marketing The Philharmonia is looking to appoint an experienced and innovative Head of Marketing to lead on the day to day running of marketing and communications for all Philharmonia activity. With a proven track record of achieving high sales targets, applicants must be knowledgeable and passionate about classical music and the arts sector in general, with a keen interest in bringing the artform to wider audiences. Centred around the annual concert season, this role will be responsible for the strategic development and execution of campaigns that drive sales and engagement for a varied programme of concerts. With a strong focus on growing audiences and increasing ticket sales and income across the season at the Royal Festival Hall, and across all regional and international residency venues and festival. Connecting to the audience development strategy, the successful candidate will have a progressive approach to marketing - reaching new audiences where they are, through innovative campaigns, which have a strong focus on digital channels, tracking and data capture. Beyond the concert season, this role will also work to champion and celebrate Learning & Engagement activities (both formal training and informal community engagement), as well as our sector-leading work in the immersive digital space. Combining a sharp sense for brand and copy, with comprehensive knowledge of the full marketing mix and a can-do attitude, this is a great opportunity for a senior manager to progress to the next level of leadership within the sector. Key Responsibilities Strategic Planning: Create the annual marketing and comms strategy for each season at the RFH and in the residencies Work with the Dir. of Marketing & Comms to build on the audience development strategy - set new goals for engagement and diversification, and strategies that deliver significant audience growth With the marketing team, create a ticketing strategy that moves customers through their Philharmonia journey, from the very first touchpoint, to the in-person experience and beyond Create a brand partnership strategy - work with a minimum of ten partners to grow reach and brand awareness, from the likes of Classic FM to high street retailers Be the brand ambassador for the organisation - from copy and TOV to visual identity across all channels and environments Leadership and Management: Lead, manage, and mentor the marketing team, fostering a high-performing and collaborative environment Represent marketing at senior level meetings and events - be the key liaison between Philharmonia and marketing/audience teams with key partners - Southbank Centre, ABO etc. Key tasks: Create an annual season campaign planner - lead on the execution and implementation of the strategy across the full marketing mix, ensuring that campaigns are delivered to a very high standard, on time and tracked throughout Specific focus on digital marketing campaigns - from the creation of assets and target audience through to conversion tracking and optimisation Brief external partners on campaigns and requirements - PR agency, brand and design agency, ticketing partners, press contacts, copywriters, research partners Write and commission copy for all concerts, events and activities - bring together copy for key publications (brochures, programmes), delivered against a comprehensive timeline Report on sales and marketing effectiveness across all activities and campaigns - working with other team members to ensure that data is represented succinctly in a reporting dashboard, for various different audience groups With the Senior Data & Audience Insight Manager, create at least five automated customer journeys and comms (email, direct mail ), maximising Tessitura functionality Create and implement ticketing initiatives, connected to the audience development strategy and ticketing strategy Overhaul the website to create a new look and feel, and user navigation for the 80th anniversary season, with an integrated SEO and Paid Search strategy (utilising the Google Grant) Manage the department marketing budget, ensuring activity is delivered against budget with maximum efficiency With the L&E team, develop and implement activities connected to the Philharmonia Social initiative, launching in the anniversary year - track and report on engagement, iterate and grow the audience Support the Development department with pitches and proposals for funders and applications - with a focus on creativity and innovation Attend conferences and events connected to the sector and arts marketing and comms Attend concerts at the RFH and at residencies on a rota basis Skills and Qualifications Essential: Minimum five years' experience in a relevant role Knowledge of the full marketing mix Experience with Tessitura or similar CRM/ticketing systems Experience with audience segmentations and audience development strategies Excellent copywriting, communication, interpersonal and social skills, with a personable and approachable style Experience of reporting tools and data visualisation Knowledge of concert halls and classical music audiences Passion and interest for music and the arts, with an excellent understanding of orchestras and classical music repertoire Ability to lead, mentor and train a team Willingness to have a hands-on attitude Willingness to work unsocial hours, including evenings and weekends - must want to attend concerts Desirable: A marketing qualification or degree Experience of creating reporting dashboards How to Apply Click on the 'Apply now' button below. Please upload your CV and a cover letter. The closing date for applications is Tuesday 8th July 2025.
Jul 01, 2025
Full time
Head of Marketing The Philharmonia is looking to appoint an experienced and innovative Head of Marketing to lead on the day to day running of marketing and communications for all Philharmonia activity. With a proven track record of achieving high sales targets, applicants must be knowledgeable and passionate about classical music and the arts sector in general, with a keen interest in bringing the artform to wider audiences. Centred around the annual concert season, this role will be responsible for the strategic development and execution of campaigns that drive sales and engagement for a varied programme of concerts. With a strong focus on growing audiences and increasing ticket sales and income across the season at the Royal Festival Hall, and across all regional and international residency venues and festival. Connecting to the audience development strategy, the successful candidate will have a progressive approach to marketing - reaching new audiences where they are, through innovative campaigns, which have a strong focus on digital channels, tracking and data capture. Beyond the concert season, this role will also work to champion and celebrate Learning & Engagement activities (both formal training and informal community engagement), as well as our sector-leading work in the immersive digital space. Combining a sharp sense for brand and copy, with comprehensive knowledge of the full marketing mix and a can-do attitude, this is a great opportunity for a senior manager to progress to the next level of leadership within the sector. Key Responsibilities Strategic Planning: Create the annual marketing and comms strategy for each season at the RFH and in the residencies Work with the Dir. of Marketing & Comms to build on the audience development strategy - set new goals for engagement and diversification, and strategies that deliver significant audience growth With the marketing team, create a ticketing strategy that moves customers through their Philharmonia journey, from the very first touchpoint, to the in-person experience and beyond Create a brand partnership strategy - work with a minimum of ten partners to grow reach and brand awareness, from the likes of Classic FM to high street retailers Be the brand ambassador for the organisation - from copy and TOV to visual identity across all channels and environments Leadership and Management: Lead, manage, and mentor the marketing team, fostering a high-performing and collaborative environment Represent marketing at senior level meetings and events - be the key liaison between Philharmonia and marketing/audience teams with key partners - Southbank Centre, ABO etc. Key tasks: Create an annual season campaign planner - lead on the execution and implementation of the strategy across the full marketing mix, ensuring that campaigns are delivered to a very high standard, on time and tracked throughout Specific focus on digital marketing campaigns - from the creation of assets and target audience through to conversion tracking and optimisation Brief external partners on campaigns and requirements - PR agency, brand and design agency, ticketing partners, press contacts, copywriters, research partners Write and commission copy for all concerts, events and activities - bring together copy for key publications (brochures, programmes), delivered against a comprehensive timeline Report on sales and marketing effectiveness across all activities and campaigns - working with other team members to ensure that data is represented succinctly in a reporting dashboard, for various different audience groups With the Senior Data & Audience Insight Manager, create at least five automated customer journeys and comms (email, direct mail ), maximising Tessitura functionality Create and implement ticketing initiatives, connected to the audience development strategy and ticketing strategy Overhaul the website to create a new look and feel, and user navigation for the 80th anniversary season, with an integrated SEO and Paid Search strategy (utilising the Google Grant) Manage the department marketing budget, ensuring activity is delivered against budget with maximum efficiency With the L&E team, develop and implement activities connected to the Philharmonia Social initiative, launching in the anniversary year - track and report on engagement, iterate and grow the audience Support the Development department with pitches and proposals for funders and applications - with a focus on creativity and innovation Attend conferences and events connected to the sector and arts marketing and comms Attend concerts at the RFH and at residencies on a rota basis Skills and Qualifications Essential: Minimum five years' experience in a relevant role Knowledge of the full marketing mix Experience with Tessitura or similar CRM/ticketing systems Experience with audience segmentations and audience development strategies Excellent copywriting, communication, interpersonal and social skills, with a personable and approachable style Experience of reporting tools and data visualisation Knowledge of concert halls and classical music audiences Passion and interest for music and the arts, with an excellent understanding of orchestras and classical music repertoire Ability to lead, mentor and train a team Willingness to have a hands-on attitude Willingness to work unsocial hours, including evenings and weekends - must want to attend concerts Desirable: A marketing qualification or degree Experience of creating reporting dashboards How to Apply Click on the 'Apply now' button below. Please upload your CV and a cover letter. The closing date for applications is Tuesday 8th July 2025.
Senior Marketing Manager Retail/FMCG - £85,000 plus benefits Chelmsford, Essex A highly successful, independent retail brand that has been established for over 100 years are looking for a Head of Marketing (UK) to join their team. This is a newly created role and a fantastic opportunity for a strategic leader to take ownership for the brands growth across all marketing channels. This is a key senior leadership role that reports directly to the board and will suit a seasoned marketer with a blend of experience across B2B and B2C verticals. This role would suit a commercial Marketing Manager, Marketing Director or Head of Marketing with FMCG or Retail experience. As the Head of Marketing, you will manage a small but dedicated in house marketing team as well as third party agencies to deliver a commercial, effective marketing strategy. Key responsibilities will include: Act as the lead contact for the appointed marketing agency; providing clear, consistent direction while challenging and collaborating to ensure all output aligns with business priorities, brand values and commercial goals. Champion the brand across all touchpoints ensuring all marketing communications consistently reflect their heritage, quality and values while helping them connect with new audiences. Campaign Oversight: Oversee the execution of marketing campaigns run by the agency, particularly those linked to the core range and seasonal promotions. Ensure work is on-brand, on-brief and delivers against clear objectives. Work closely with Sales and retail partners to support in-store marketing and promotional activities across major supermarkets and independent stockists. Guide the tone, themes and content direction for all social media channels, particularly Instagram, TikTok, Facebook and LinkedIn. Work with the agency to ensure platform-specific content that is brand-aligned, engaging and current. E-commerce Marketing & Website Management: Oversee the digital marketing of our e-commerce platform. Coordinate with internal teams and the agency to ensure the site is optimised for traffic, conversion and customer experience. Guide messaging, promotional focus and digital content strategy. Review marketing performance and analytics drawing on insights to ensure appropriate actions are taken and present key outcomes to senior leadership to inform decisions. Where appropriate, lead the creation of messaging for PR, press releases, internal communications and product launches. Manage the marketing budget, ensuring resources are used effectively and agency spend is aligned with results. Monitor campaign investment and report on return on investment. Lead and support the in-house marketing team. Introduce modern marketing practices where appropriate, coach and develop talent and ensure alignment with business goals. The ideal candidate for this Head of Marketing role will have a broad range of marketing experience and some exposure to the retail or FMCG sector. You will have proven success of managing agencies and experience creating strategy and delivering brand campaigns across both traditional and digital channels. You will be a skilled storyteller, comfortable reviewing and enhancing marketing performance and will be a strong influencer. The salary on offer for this role is up to £85,000 plus benefits. >
Jul 01, 2025
Full time
Senior Marketing Manager Retail/FMCG - £85,000 plus benefits Chelmsford, Essex A highly successful, independent retail brand that has been established for over 100 years are looking for a Head of Marketing (UK) to join their team. This is a newly created role and a fantastic opportunity for a strategic leader to take ownership for the brands growth across all marketing channels. This is a key senior leadership role that reports directly to the board and will suit a seasoned marketer with a blend of experience across B2B and B2C verticals. This role would suit a commercial Marketing Manager, Marketing Director or Head of Marketing with FMCG or Retail experience. As the Head of Marketing, you will manage a small but dedicated in house marketing team as well as third party agencies to deliver a commercial, effective marketing strategy. Key responsibilities will include: Act as the lead contact for the appointed marketing agency; providing clear, consistent direction while challenging and collaborating to ensure all output aligns with business priorities, brand values and commercial goals. Champion the brand across all touchpoints ensuring all marketing communications consistently reflect their heritage, quality and values while helping them connect with new audiences. Campaign Oversight: Oversee the execution of marketing campaigns run by the agency, particularly those linked to the core range and seasonal promotions. Ensure work is on-brand, on-brief and delivers against clear objectives. Work closely with Sales and retail partners to support in-store marketing and promotional activities across major supermarkets and independent stockists. Guide the tone, themes and content direction for all social media channels, particularly Instagram, TikTok, Facebook and LinkedIn. Work with the agency to ensure platform-specific content that is brand-aligned, engaging and current. E-commerce Marketing & Website Management: Oversee the digital marketing of our e-commerce platform. Coordinate with internal teams and the agency to ensure the site is optimised for traffic, conversion and customer experience. Guide messaging, promotional focus and digital content strategy. Review marketing performance and analytics drawing on insights to ensure appropriate actions are taken and present key outcomes to senior leadership to inform decisions. Where appropriate, lead the creation of messaging for PR, press releases, internal communications and product launches. Manage the marketing budget, ensuring resources are used effectively and agency spend is aligned with results. Monitor campaign investment and report on return on investment. Lead and support the in-house marketing team. Introduce modern marketing practices where appropriate, coach and develop talent and ensure alignment with business goals. The ideal candidate for this Head of Marketing role will have a broad range of marketing experience and some exposure to the retail or FMCG sector. You will have proven success of managing agencies and experience creating strategy and delivering brand campaigns across both traditional and digital channels. You will be a skilled storyteller, comfortable reviewing and enhancing marketing performance and will be a strong influencer. The salary on offer for this role is up to £85,000 plus benefits. >
Press Tab to Move to Skip to Content Link Kingston, UK, Kingston, GB Job Description: Salary: Dependent on experience Opening Hours: Shifts between Monday to Friday, 08:00 to 20:00 (no weekends) Contract Type: Permanent, full-time (37.5 hours per week) Location: Victoria Street, London, SW1E 5JL (hybrid working), plus occasional travel to Kingston upon Thames Foundever and Intuit seeking a customer-obsessed and experienced Customer Success Manager to join our team in Kingston upon Thames, working on behalf of one of the world's leading fintech brands, Intuit Quickbooks . Please note sponsorship is not available for this role. The Opportunity As a Customer Success Manager with Foundever and Intuit, you'll play a key role in ensuring our high-value customers using the Quickbooks platform achieve success and satisfaction. Acting as both a trusted advisor and product expert, your primary mission will be to build and nurture customer relationships, from onboarding new clients through to providing ongoing technical and strategic support. You will work cross-functionally to ensure an unrivalled customer experience, being responsible for a smooth handover from sales, tracking customer health for growth opportunities, and acting as a point of escalation for high priority or critical technical support queries. Championing the voice of the customer, you'll liaise with CX teams to influence service design and product strategy. This role would suit someone with 1-2 years of experience working as a Customer Success Manager, who can demonstrate a proven track record of driving customer success and consistently achieving retention goals. Knowledge of accounting and bookkeeping is strongly desired. Key Responsibilities In this role, you will: Build and maintain trusted relationships with high-value customers by acting as both a strategic advisor and feature adoption expert for QuickBooks customers. Manage end-to-end customer onboarding, providing technical and strategic support to ensure full adoption and long-term success with QuickBooks products. Regularly engage with customers to assess their satisfaction, track progress toward milestones, and provide actionable insights for enhancing their use of the software. Develop proficiency and knowledge in QuickBooks products, with an ability to demonstrate advanced technical knowledge to both technical and non-technical audiences. Leverage data to identify trends, pain points, and expansion opportunities, proactively driving feature adoption based on customer goals and needs. Work closely with sales account managers both pre and post sale to ensure a successful customer handover, and track customer health closely for growth opportunities. Act as a point of escalation for high priority/critical technical support cases or fixes, coordinating support and engineering internally to ensure a timely resolution. Liaise with CX teams to amplify the voice of our high-value customers, championing customer feedback and data to influence service design and product strategy. Your Profile and Experience Experience: Minimum 1 year experience working as a Customer Success Manager or similar role, with a demonstrable track record of driving customer satisfaction and retention. Knowledge: An understanding of accounting/bookkeeping (ACCA, ICB, CIPP) is strongly advantageous, with the ability to advise on Quickbooks best practices. Communication: Strong communication and interpersonal skills, able to clearly articulate technical concepts to audiences at all levels. Strategic: Commercially aware and data-driven, with the ability to identify growth opportunities and translate insights into action. Versatile: Balances technical problem-solving with strategic relationship-building in a fast-paced environment. Customer-Obsessed: Curious and value-driven, able to see things from the customer's point of view and find solutions to match their needs. Collaborative: Work effectively across internal and client teams to deliver comprehensive support and solutions. Proactive: Takes initiative to anticipate challenges and drive customer outcomes before issues arise. About Us Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Intuit is a global financial technology platform powering prosperity for over 100 million customers worldwide. With a mission to help individuals and small businesses thrive, they are the team behind trusted brands like TurboTax, Credit Karma, QuickBooks, and Mailchimp. Our Recruitment Process Customer obsession is at the heart of what we do. If that resonates with you, we'd love to hear from you! Please click the 'Apply now' button on this advert and we'll be in touch If your application is shortlisted, you can look forward to experiencing the following journey with us: Intro Call: Meet with Elliott, our in-house recruiter, who will share more about the role, our business and Intuit, and be keen to understand more about you and your experience. This is also a great time to ask us any questions you may have! Interview: Attend an in-person competency-based interview with our Hiring Team at their offices in central London. Apply Now! We look forward to reviewing your application. Foundever is an equal opportunity and Disability Confident employer. We value our diversity and we're committed to making Foundever a truly inclusive place to work. We recognized and embrace that people work in different ways and we'll always adapt as much as possible so you have the best and most comfortable working environment that we can offer. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. You can reach us at . The personal data you provide in your application, and as part of the recruitment process, will only be held and processed for the purpose of the selection process of Foundever and in connection with any subsequent employment or placement, unless otherwise indicated. Your data will be retained only for as long as it permitted by UK legislation and then destroyed.
Jun 30, 2025
Full time
Press Tab to Move to Skip to Content Link Kingston, UK, Kingston, GB Job Description: Salary: Dependent on experience Opening Hours: Shifts between Monday to Friday, 08:00 to 20:00 (no weekends) Contract Type: Permanent, full-time (37.5 hours per week) Location: Victoria Street, London, SW1E 5JL (hybrid working), plus occasional travel to Kingston upon Thames Foundever and Intuit seeking a customer-obsessed and experienced Customer Success Manager to join our team in Kingston upon Thames, working on behalf of one of the world's leading fintech brands, Intuit Quickbooks . Please note sponsorship is not available for this role. The Opportunity As a Customer Success Manager with Foundever and Intuit, you'll play a key role in ensuring our high-value customers using the Quickbooks platform achieve success and satisfaction. Acting as both a trusted advisor and product expert, your primary mission will be to build and nurture customer relationships, from onboarding new clients through to providing ongoing technical and strategic support. You will work cross-functionally to ensure an unrivalled customer experience, being responsible for a smooth handover from sales, tracking customer health for growth opportunities, and acting as a point of escalation for high priority or critical technical support queries. Championing the voice of the customer, you'll liaise with CX teams to influence service design and product strategy. This role would suit someone with 1-2 years of experience working as a Customer Success Manager, who can demonstrate a proven track record of driving customer success and consistently achieving retention goals. Knowledge of accounting and bookkeeping is strongly desired. Key Responsibilities In this role, you will: Build and maintain trusted relationships with high-value customers by acting as both a strategic advisor and feature adoption expert for QuickBooks customers. Manage end-to-end customer onboarding, providing technical and strategic support to ensure full adoption and long-term success with QuickBooks products. Regularly engage with customers to assess their satisfaction, track progress toward milestones, and provide actionable insights for enhancing their use of the software. Develop proficiency and knowledge in QuickBooks products, with an ability to demonstrate advanced technical knowledge to both technical and non-technical audiences. Leverage data to identify trends, pain points, and expansion opportunities, proactively driving feature adoption based on customer goals and needs. Work closely with sales account managers both pre and post sale to ensure a successful customer handover, and track customer health closely for growth opportunities. Act as a point of escalation for high priority/critical technical support cases or fixes, coordinating support and engineering internally to ensure a timely resolution. Liaise with CX teams to amplify the voice of our high-value customers, championing customer feedback and data to influence service design and product strategy. Your Profile and Experience Experience: Minimum 1 year experience working as a Customer Success Manager or similar role, with a demonstrable track record of driving customer satisfaction and retention. Knowledge: An understanding of accounting/bookkeeping (ACCA, ICB, CIPP) is strongly advantageous, with the ability to advise on Quickbooks best practices. Communication: Strong communication and interpersonal skills, able to clearly articulate technical concepts to audiences at all levels. Strategic: Commercially aware and data-driven, with the ability to identify growth opportunities and translate insights into action. Versatile: Balances technical problem-solving with strategic relationship-building in a fast-paced environment. Customer-Obsessed: Curious and value-driven, able to see things from the customer's point of view and find solutions to match their needs. Collaborative: Work effectively across internal and client teams to deliver comprehensive support and solutions. Proactive: Takes initiative to anticipate challenges and drive customer outcomes before issues arise. About Us Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Intuit is a global financial technology platform powering prosperity for over 100 million customers worldwide. With a mission to help individuals and small businesses thrive, they are the team behind trusted brands like TurboTax, Credit Karma, QuickBooks, and Mailchimp. Our Recruitment Process Customer obsession is at the heart of what we do. If that resonates with you, we'd love to hear from you! Please click the 'Apply now' button on this advert and we'll be in touch If your application is shortlisted, you can look forward to experiencing the following journey with us: Intro Call: Meet with Elliott, our in-house recruiter, who will share more about the role, our business and Intuit, and be keen to understand more about you and your experience. This is also a great time to ask us any questions you may have! Interview: Attend an in-person competency-based interview with our Hiring Team at their offices in central London. Apply Now! We look forward to reviewing your application. Foundever is an equal opportunity and Disability Confident employer. We value our diversity and we're committed to making Foundever a truly inclusive place to work. We recognized and embrace that people work in different ways and we'll always adapt as much as possible so you have the best and most comfortable working environment that we can offer. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. You can reach us at . The personal data you provide in your application, and as part of the recruitment process, will only be held and processed for the purpose of the selection process of Foundever and in connection with any subsequent employment or placement, unless otherwise indicated. Your data will be retained only for as long as it permitted by UK legislation and then destroyed.
About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit About OpenDoor: A Leading WPP Media Brand OpenDoor: PURPOSE The purpose of this document is to help prospective team members better understand the role and responsibilities with the position of"TITLE"atOpenDoor, WPP's bespoke global operating model for Amazon. ABOUT WPP & OPENDOOR At WPP, we're constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology. Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP's impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client's specific needs and challenges, providing easy access to the right capabilities. And that's why we've builtOpenDoorforAmazon. OpenDoor is a unique integrationofthe best ofWPP and Amazon - building on their respective strengths and visions.Whetherat WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact - for them to innovate, learn, thrive, and occasionally fail too. The unique OpenDoor partnership model is built to deliver next level Productivity, fueled by our industry-leading approach to People, Platforms, and Process.OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production. OpenDoor's values are built from Amazon's own 16 Leadership Principles ,andWPP's core values of Open, Optimistic and Extraordinary.Together, when WPP's Creative Transformation meets Amazon's next-levelcustomercentricity, our people come together to challenge and impact what's done today and build a better future. By joining OpenDoor,not only are you joining a cross-function team partnering with one of WPP's top five global clients,but youarealsotaking a step to challengeyourself and the world around you every day, working in the most unusual way on some of Earth's most ambitious opportunities in marketing, tech, media, business, and creativity. Role Summary and Impact We are searching for a talented and enthusiastic individual to join our OpenDoor team as a Implementational Planning Director. This is a full-time position based in London. The Role will report to implementational Planning lead and will manage a matrixed team of digital planners, channel planning and offshore teams. This role plays a crucial part in supporting WPP's mission to deliver consistency, delivery excellence and best in class service for Amazon in every country across its diverse businesses, including XCM, Prime Video, and RMI. The Implementational Planning team creates an effective link between the Strategy & Planning teams and Activation, data and tech teams. The Implementation Planning Team ensures that comprehensive briefs are developed in collaboration with the strategy and comms teams and ensures that channel specialists meet clients' expectations by achieving campaign KPI's timely and through embedding operational excellence. They are also developing and supporting the delivery of tasks such as reporting output, offer insights and recommendations across strategic planning and agency pitches. RESPONSIBILITIES Strategic Synthesis: You will lead one of the lines of business within XCM supporting and organizing the digital teams to deliver on the planning, activation, application of data and optimization of campaigns. You will need to have a deep understanding of Social, Programmatic, OLV, Pan regional IO buying, Partnerships and Content to help ensure the best digital decisions in planning are made across the full spectrum of opportunities. You will be managing both local market campaigns and multi-market campaigns so being able to switch between the two will be critical. Work closely with the planning and strategy team to take block plans by media type and flighting from our communication plannings systems and agree or challenge those breakouts to deliver the optimum digital media mix. Identify ways of integrating digital plans seamlessly with offline media i.e. aligning TV spots and digital upweights, create geo based digital campaigns to support out of home placements, building a messaging approach of online that compliments offline or vice versa. You will be in charge of the media plans for all digital components, including budgets and budget tracking, final deliverable numbers, and tracking daily pacing and performance against those numbers to ensure goals are hit across all digital elements. You will also directly be leading IO based pan regional buying / partnerships with multi-market vendors when required. This includes the briefing, management of briefs and delivery of these partners i.e. Multimarket twitch, Yahoo, We transfer deals which unlock content related value for the client. Unify disparate streams of information and insights from all biddable channels, in context of client business objectives. Help teams develop integrated experience strategies across biddable & digital touchpoints, identify strategic opportunities for proprietary solutions growth in service of solving client business problems. Guide clients and key internal orexternal stakeholders on selectionand application of systems, tools and platforms, proprietary solutions, enabling themwith the proper resources andknowledge for successfulimplementation. Provides a consistent and strongPOV to clients on digital investmentdecisions and areas of optimization. Outline advanced data analytics/measurement frameworks to shape holistic measurement of performance media strategy and activation. Advises key stakeholders by continuously helping them successfully navigate through critical business changes. Leads the development, presentation, and delivery of top-quality cross-channel planning work for larger campaigns. Plans against client outcomes - quantifying objectives and the likely impact of comms on them across all biddable practice areas, in collaboration with practice leads. Accountable for the ongoing management of performance of campaign budgets and daily spend levels, bid strategies and constant monitoring of tracking to performance goals - implementing course correction decisioning when needed. Scrutinizes performance planning budgets, of assigned accounts, to identify strengths and weaknesses and ensures proper financial allocations and ensures WPP Open and Amazon's goals are protected and driven. Proactively identify opportunities to improve and enhance clients' campaigns and advise client/agency teams accordingly. Develop an advanced understanding of media channels, channel ecosystems and planning best practices. Start to translate strategic approach into planning practices for specific client briefs. Oversee campaign management, ensuring quality control and output is of the highest standard. Lead Pan regional IO and Partnerships based buying for multi- market campaigns with manager and executive. Collaboration & Leadership: Work in a complex, matrixed environment, influencing stakeholders and leading cross-functional teams towards our common media goals. Own deep knowledge of all WPP Open deliverables and campaign KPIs' that have been committed to Amazon and share it across biddable and digital teams when/if needed. Proactively connects, partners with regional and key local market leadership on behalf of Amazon. Ensure knowledge sharing and communication flow remains informative, connected, and proactive to help provide repeatable, consistent activation excellence for all biddable/digital channels. Monitors and ensures adherence to client and WPP Open excellence standards across practices. Proactively develops actions plans and blueprints to address any gaps and non-compliance to standards. Build and maintain client and agency relationships at a mid-senior level, to ensure a comprehensive understanding of stakeholders and client business. Skills and Experience At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media's shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . Can confidently answer client questions and liaise with internal teams on best solutions to use. strong knowledge of all digital channels, technology and data and how this combines to support activation. . click apply for full job details
Jun 29, 2025
Full time
About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit About OpenDoor: A Leading WPP Media Brand OpenDoor: PURPOSE The purpose of this document is to help prospective team members better understand the role and responsibilities with the position of"TITLE"atOpenDoor, WPP's bespoke global operating model for Amazon. ABOUT WPP & OPENDOOR At WPP, we're constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology. Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP's impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client's specific needs and challenges, providing easy access to the right capabilities. And that's why we've builtOpenDoorforAmazon. OpenDoor is a unique integrationofthe best ofWPP and Amazon - building on their respective strengths and visions.Whetherat WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact - for them to innovate, learn, thrive, and occasionally fail too. The unique OpenDoor partnership model is built to deliver next level Productivity, fueled by our industry-leading approach to People, Platforms, and Process.OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production. OpenDoor's values are built from Amazon's own 16 Leadership Principles ,andWPP's core values of Open, Optimistic and Extraordinary.Together, when WPP's Creative Transformation meets Amazon's next-levelcustomercentricity, our people come together to challenge and impact what's done today and build a better future. By joining OpenDoor,not only are you joining a cross-function team partnering with one of WPP's top five global clients,but youarealsotaking a step to challengeyourself and the world around you every day, working in the most unusual way on some of Earth's most ambitious opportunities in marketing, tech, media, business, and creativity. Role Summary and Impact We are searching for a talented and enthusiastic individual to join our OpenDoor team as a Implementational Planning Director. This is a full-time position based in London. The Role will report to implementational Planning lead and will manage a matrixed team of digital planners, channel planning and offshore teams. This role plays a crucial part in supporting WPP's mission to deliver consistency, delivery excellence and best in class service for Amazon in every country across its diverse businesses, including XCM, Prime Video, and RMI. The Implementational Planning team creates an effective link between the Strategy & Planning teams and Activation, data and tech teams. The Implementation Planning Team ensures that comprehensive briefs are developed in collaboration with the strategy and comms teams and ensures that channel specialists meet clients' expectations by achieving campaign KPI's timely and through embedding operational excellence. They are also developing and supporting the delivery of tasks such as reporting output, offer insights and recommendations across strategic planning and agency pitches. RESPONSIBILITIES Strategic Synthesis: You will lead one of the lines of business within XCM supporting and organizing the digital teams to deliver on the planning, activation, application of data and optimization of campaigns. You will need to have a deep understanding of Social, Programmatic, OLV, Pan regional IO buying, Partnerships and Content to help ensure the best digital decisions in planning are made across the full spectrum of opportunities. You will be managing both local market campaigns and multi-market campaigns so being able to switch between the two will be critical. Work closely with the planning and strategy team to take block plans by media type and flighting from our communication plannings systems and agree or challenge those breakouts to deliver the optimum digital media mix. Identify ways of integrating digital plans seamlessly with offline media i.e. aligning TV spots and digital upweights, create geo based digital campaigns to support out of home placements, building a messaging approach of online that compliments offline or vice versa. You will be in charge of the media plans for all digital components, including budgets and budget tracking, final deliverable numbers, and tracking daily pacing and performance against those numbers to ensure goals are hit across all digital elements. You will also directly be leading IO based pan regional buying / partnerships with multi-market vendors when required. This includes the briefing, management of briefs and delivery of these partners i.e. Multimarket twitch, Yahoo, We transfer deals which unlock content related value for the client. Unify disparate streams of information and insights from all biddable channels, in context of client business objectives. Help teams develop integrated experience strategies across biddable & digital touchpoints, identify strategic opportunities for proprietary solutions growth in service of solving client business problems. Guide clients and key internal orexternal stakeholders on selectionand application of systems, tools and platforms, proprietary solutions, enabling themwith the proper resources andknowledge for successfulimplementation. Provides a consistent and strongPOV to clients on digital investmentdecisions and areas of optimization. Outline advanced data analytics/measurement frameworks to shape holistic measurement of performance media strategy and activation. Advises key stakeholders by continuously helping them successfully navigate through critical business changes. Leads the development, presentation, and delivery of top-quality cross-channel planning work for larger campaigns. Plans against client outcomes - quantifying objectives and the likely impact of comms on them across all biddable practice areas, in collaboration with practice leads. Accountable for the ongoing management of performance of campaign budgets and daily spend levels, bid strategies and constant monitoring of tracking to performance goals - implementing course correction decisioning when needed. Scrutinizes performance planning budgets, of assigned accounts, to identify strengths and weaknesses and ensures proper financial allocations and ensures WPP Open and Amazon's goals are protected and driven. Proactively identify opportunities to improve and enhance clients' campaigns and advise client/agency teams accordingly. Develop an advanced understanding of media channels, channel ecosystems and planning best practices. Start to translate strategic approach into planning practices for specific client briefs. Oversee campaign management, ensuring quality control and output is of the highest standard. Lead Pan regional IO and Partnerships based buying for multi- market campaigns with manager and executive. Collaboration & Leadership: Work in a complex, matrixed environment, influencing stakeholders and leading cross-functional teams towards our common media goals. Own deep knowledge of all WPP Open deliverables and campaign KPIs' that have been committed to Amazon and share it across biddable and digital teams when/if needed. Proactively connects, partners with regional and key local market leadership on behalf of Amazon. Ensure knowledge sharing and communication flow remains informative, connected, and proactive to help provide repeatable, consistent activation excellence for all biddable/digital channels. Monitors and ensures adherence to client and WPP Open excellence standards across practices. Proactively develops actions plans and blueprints to address any gaps and non-compliance to standards. Build and maintain client and agency relationships at a mid-senior level, to ensure a comprehensive understanding of stakeholders and client business. Skills and Experience At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media's shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . Can confidently answer client questions and liaise with internal teams on best solutions to use. strong knowledge of all digital channels, technology and data and how this combines to support activation. . click apply for full job details
Vacancy Title: Service Delivery Manager (AVEVA PI) Contract Type: Permanent Location: Aberdeen Industry: Mechanical & Electrical Engineering IT & Software Development Salary: Competitive Start Date: 2024-06-14 REF: J Contact Name: Jack Elliott Contact Email: Vacancy Published: about 1 year ago AVEVA PI Support Manager/ Service Delivery Manager Location - Aberdeen (Hybrid) Do you have OSI PI or AVEVA PI expierence? Do you want to develop your career working with real time date for a market leading system integrator? Who is the client? Our client develops and integrates digital transformation solutions for Energy, Nuclear and Industrial manufacturing sectors. They advance safe, secure and sustainable operations through the innovative use of technology. Through digital technology, industrial automation and increased safety and security, our client helps their clients achieve tangible business value from innovative, intelligent solutions. The client's solutions enable connectivity, collaboration and real-time data intelligence. About the job We are looking for an experienced Service Delivery Manager to join our client's team in Aberdeen. You will be responsible for leading a team of engineers whilst ensuring that customers are supported 24/7, including 3rd party systems in accordance with SLAs. Reporting of the Head of Digital Operations, you will ensure that software fixes are made available as and when appropriate and have the opportunity to work with different stakeholders, engineers, project managers and the sales teams to ensure that customer requirements are met in line with all contract expectations. What we are looking for: Experience and Knowledge • Experience and good knowledge of Aveva PI • Minimum of 4 years experience in a similar role • Good knowledge of Aveva/OSI PI and any applicable 3rd party softwares. • Good knowledge of Microsoft Office products, Word, Excel, PowerPoint, Visio • Good knowledge of Project Planning Tools - e.g. MS Project • Previous experience as a Snr Support Engineer, Programme Manager or Service Delivery Manager • Previous experience working within Systems Integration • Demonstrable experience of successfully leading a Team Skills and Abilities • Excellent analytical skills • Excellent verbal and written communication skills. • Ability to estimate, plan and manage activities, services, and projects • Strong understanding of formal technical documentation • Proactive approach to delivery, development, and improvement. • Strong understanding of formal technical documentation • Excellent knowledge and understanding of Quality Management System procedures - able to support Quality Audits • Capable of managing others to achieve successful outcomes as a team. • Ability to lead and motivate colleagues to drive success Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here . Apply Now >
Jun 28, 2025
Full time
Vacancy Title: Service Delivery Manager (AVEVA PI) Contract Type: Permanent Location: Aberdeen Industry: Mechanical & Electrical Engineering IT & Software Development Salary: Competitive Start Date: 2024-06-14 REF: J Contact Name: Jack Elliott Contact Email: Vacancy Published: about 1 year ago AVEVA PI Support Manager/ Service Delivery Manager Location - Aberdeen (Hybrid) Do you have OSI PI or AVEVA PI expierence? Do you want to develop your career working with real time date for a market leading system integrator? Who is the client? Our client develops and integrates digital transformation solutions for Energy, Nuclear and Industrial manufacturing sectors. They advance safe, secure and sustainable operations through the innovative use of technology. Through digital technology, industrial automation and increased safety and security, our client helps their clients achieve tangible business value from innovative, intelligent solutions. The client's solutions enable connectivity, collaboration and real-time data intelligence. About the job We are looking for an experienced Service Delivery Manager to join our client's team in Aberdeen. You will be responsible for leading a team of engineers whilst ensuring that customers are supported 24/7, including 3rd party systems in accordance with SLAs. Reporting of the Head of Digital Operations, you will ensure that software fixes are made available as and when appropriate and have the opportunity to work with different stakeholders, engineers, project managers and the sales teams to ensure that customer requirements are met in line with all contract expectations. What we are looking for: Experience and Knowledge • Experience and good knowledge of Aveva PI • Minimum of 4 years experience in a similar role • Good knowledge of Aveva/OSI PI and any applicable 3rd party softwares. • Good knowledge of Microsoft Office products, Word, Excel, PowerPoint, Visio • Good knowledge of Project Planning Tools - e.g. MS Project • Previous experience as a Snr Support Engineer, Programme Manager or Service Delivery Manager • Previous experience working within Systems Integration • Demonstrable experience of successfully leading a Team Skills and Abilities • Excellent analytical skills • Excellent verbal and written communication skills. • Ability to estimate, plan and manage activities, services, and projects • Strong understanding of formal technical documentation • Proactive approach to delivery, development, and improvement. • Strong understanding of formal technical documentation • Excellent knowledge and understanding of Quality Management System procedures - able to support Quality Audits • Capable of managing others to achieve successful outcomes as a team. • Ability to lead and motivate colleagues to drive success Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here . Apply Now >
Business Development Manager - business intelligence platform for digital marketers Job Sector BI / SaaS / Research / IT Contract Type Permanent Location London Job Reference Media IQ - GP76BI Do you have experience within B2B subscription sales? Want to sell a suite of commercial business intelligence opportunities that serve the digital marketing landscape? Want to work in a dynamic and lively sales environment? The Company A large media corporation with a number of leading brands across multiple sectors, seeks a Business Development Manager to sell their suite of business intelligence tools to leading FTSE 100 businesses.Our client is a fantastic company who show global communities how they can achieve excellence, measure and benchmark their performance and celebrate success.Thisbusiness has a strong reputation for delivering market leading training and development opportunities for strong sales people. The role of Business DevelopmentManager -leading business intelligence platform (corporate subscriptions) As Business Development Manager your primary focus will be to engage with senior level decision makers across FTSE 100 businesses. You will be selling a variety of corporate subscriptions to a leading business intelligence platform whichprovides trends, data, insight, training, inspiration andcase studies for brands and agencies who specifically want to achieve digital marketing excellence. You will receive a regular flow of warm leads which you will then engage with both over the phone and in face to face meetings.Your clients will including the likes of Coca-Cola, Tesco, JPMorgan, GlaxoSmithKline and similar.Therefore you will need to be a consultative new business professional. Our client is looking for an outgoing and energetic person to help them gain new business through warm leads and good relationship management skills.You will be selling subscriptions to new clients in customer facing situations as well as on the phone. This is a consultative, dynamic and friendly sales environment with a great team spirit and energy. The department revenues are growing extremely quickly due to the nature of the proposition. Requirements for this Business Development Manager 3+ years of B2B experience - min. of 2 years in corporate subscriptions Proficient in new business development Consultative approach to selling Excellent interpersonal skills (written and verbal) Proven track record of meeting sales targets If you think that you could be a Business Development Manager (corporate subscriptions), please send Media IQ your CV and a consultant will be in touch.
Jun 28, 2025
Full time
Business Development Manager - business intelligence platform for digital marketers Job Sector BI / SaaS / Research / IT Contract Type Permanent Location London Job Reference Media IQ - GP76BI Do you have experience within B2B subscription sales? Want to sell a suite of commercial business intelligence opportunities that serve the digital marketing landscape? Want to work in a dynamic and lively sales environment? The Company A large media corporation with a number of leading brands across multiple sectors, seeks a Business Development Manager to sell their suite of business intelligence tools to leading FTSE 100 businesses.Our client is a fantastic company who show global communities how they can achieve excellence, measure and benchmark their performance and celebrate success.Thisbusiness has a strong reputation for delivering market leading training and development opportunities for strong sales people. The role of Business DevelopmentManager -leading business intelligence platform (corporate subscriptions) As Business Development Manager your primary focus will be to engage with senior level decision makers across FTSE 100 businesses. You will be selling a variety of corporate subscriptions to a leading business intelligence platform whichprovides trends, data, insight, training, inspiration andcase studies for brands and agencies who specifically want to achieve digital marketing excellence. You will receive a regular flow of warm leads which you will then engage with both over the phone and in face to face meetings.Your clients will including the likes of Coca-Cola, Tesco, JPMorgan, GlaxoSmithKline and similar.Therefore you will need to be a consultative new business professional. Our client is looking for an outgoing and energetic person to help them gain new business through warm leads and good relationship management skills.You will be selling subscriptions to new clients in customer facing situations as well as on the phone. This is a consultative, dynamic and friendly sales environment with a great team spirit and energy. The department revenues are growing extremely quickly due to the nature of the proposition. Requirements for this Business Development Manager 3+ years of B2B experience - min. of 2 years in corporate subscriptions Proficient in new business development Consultative approach to selling Excellent interpersonal skills (written and verbal) Proven track record of meeting sales targets If you think that you could be a Business Development Manager (corporate subscriptions), please send Media IQ your CV and a consultant will be in touch.
Product Manager - Design and Roll-Out of New Tech Platform (Global Events Company) Job Sector Marketing / PR / Product Management Contract Type Permanent Location West London / Working from Home Up to £85k basic plus 15% bonus OTE Job Reference Media IQ-AgilePM391 Do you have 5+ years Agile Product Management experience? Are you used to working on complex and time-bound tech projects? Excited at the prospect of joining a new and rapidly expanding department of an already highly respected global events business? If yes please read on The Company Our client organises industry-leading exhibitions across a wide variety of sectors but they want to do more to help exhibitors and sponsors to trade with relevant buyers at their events. Therefore they have made a multimillion pound investment into a new technology platform designed to help their exhibitors/sponsors to identify relevant visitors (prior to the show), engage with those visitors and pre-arrange meetings. Visitors can also of course target vendors through the platform. The platform has been tested at an in-person event and was an incredible success. Therefore you will be part of the team which designs platforms for other large scale events. The Role of Product Manager Our client is looking for an energetic, commercially minded, and highly focused Product Manager who can play an instrumental role in the creation and roll out of the Hosted Meetings programme - a programme designed to bring people together to do business face-to-face in highly tailored, facilitated meetings. They're looking for someone with the experience and creativity to build new concepts and programmes and with the ability to continually iterate these projects based on customer feedback. This role requires someone who can think about Product holistically - not just focusing on digital, but thinking about the entire customer opportunity and experience at all touchpoints. You should be a quick learner with the ability to juggle multiple stakeholders. You need to be comfortable working with a degree of uncertainty and ambiguity and find joy and real inspiration in creating new outcomes and solutions. You should be resilient, tenacious and have a great eye for detail with solid experience of managing large and complex Projects in the digital Product space. Key Responsibilities Building, following and adjusting the plans and timescales for the hosted meetings rollout for a yet to be decided brand. Ideally with an understanding of building minimum viable products. Leading the databuild strategy (build and execution), including creation of, and management of a buyer database. Researching and relationship building with customers (buyers and sponsors) to understand their needs and how they can meet and exceed them through the Hosted Buyer Programme. Conducting analysis and feedback - at each stage of the product build you're involved in. Copywriting and marketing creation - you'll be comfortable writing copy and also working with a lean marketing team (and external suppliers) to create lean, impactful marketing campaigns.You will have excellent written and spoken English and be able to communicate in impactful ways. Requirements for this Product Manager position 5+ years in customer facing roles as a Project or Product Manager, working on complex and critical time-bound projects and building viable products Confident communicator able to operate at all levels Commercially orientated and able to manage relationships at a senior level Ability to analyse and feedback - at each stage of the product build Experience of managing and negotiating with third party suppliers Experience of: Building and creating customer databases Agile Project Management methodologies Database design and build Managing project expenditure and value, ensuring focus on business realisation Managing risks and issues to ensure delivery remains on track, to time, cost & quality Ensuring that all project dependencies are identified, communicated and proactively managed If you tick the above requirements please apply and a consultant will be in touch should you make the shortlist.
Jun 28, 2025
Full time
Product Manager - Design and Roll-Out of New Tech Platform (Global Events Company) Job Sector Marketing / PR / Product Management Contract Type Permanent Location West London / Working from Home Up to £85k basic plus 15% bonus OTE Job Reference Media IQ-AgilePM391 Do you have 5+ years Agile Product Management experience? Are you used to working on complex and time-bound tech projects? Excited at the prospect of joining a new and rapidly expanding department of an already highly respected global events business? If yes please read on The Company Our client organises industry-leading exhibitions across a wide variety of sectors but they want to do more to help exhibitors and sponsors to trade with relevant buyers at their events. Therefore they have made a multimillion pound investment into a new technology platform designed to help their exhibitors/sponsors to identify relevant visitors (prior to the show), engage with those visitors and pre-arrange meetings. Visitors can also of course target vendors through the platform. The platform has been tested at an in-person event and was an incredible success. Therefore you will be part of the team which designs platforms for other large scale events. The Role of Product Manager Our client is looking for an energetic, commercially minded, and highly focused Product Manager who can play an instrumental role in the creation and roll out of the Hosted Meetings programme - a programme designed to bring people together to do business face-to-face in highly tailored, facilitated meetings. They're looking for someone with the experience and creativity to build new concepts and programmes and with the ability to continually iterate these projects based on customer feedback. This role requires someone who can think about Product holistically - not just focusing on digital, but thinking about the entire customer opportunity and experience at all touchpoints. You should be a quick learner with the ability to juggle multiple stakeholders. You need to be comfortable working with a degree of uncertainty and ambiguity and find joy and real inspiration in creating new outcomes and solutions. You should be resilient, tenacious and have a great eye for detail with solid experience of managing large and complex Projects in the digital Product space. Key Responsibilities Building, following and adjusting the plans and timescales for the hosted meetings rollout for a yet to be decided brand. Ideally with an understanding of building minimum viable products. Leading the databuild strategy (build and execution), including creation of, and management of a buyer database. Researching and relationship building with customers (buyers and sponsors) to understand their needs and how they can meet and exceed them through the Hosted Buyer Programme. Conducting analysis and feedback - at each stage of the product build you're involved in. Copywriting and marketing creation - you'll be comfortable writing copy and also working with a lean marketing team (and external suppliers) to create lean, impactful marketing campaigns.You will have excellent written and spoken English and be able to communicate in impactful ways. Requirements for this Product Manager position 5+ years in customer facing roles as a Project or Product Manager, working on complex and critical time-bound projects and building viable products Confident communicator able to operate at all levels Commercially orientated and able to manage relationships at a senior level Ability to analyse and feedback - at each stage of the product build Experience of managing and negotiating with third party suppliers Experience of: Building and creating customer databases Agile Project Management methodologies Database design and build Managing project expenditure and value, ensuring focus on business realisation Managing risks and issues to ensure delivery remains on track, to time, cost & quality Ensuring that all project dependencies are identified, communicated and proactively managed If you tick the above requirements please apply and a consultant will be in touch should you make the shortlist.
Business Development Manager - selling market intelligence for an award winning digital media company Job Sector Contract Type Permanent Location London Job Reference KH/109/1/13 Interested in working fora multiaward winning media company? Want to work in an entrepreneurial and inspiring environment? Experienced in selling digital and business ? The Company A multiaward winning media corporation with digital and print basedbrands, awards, conferences, exhibitions and bespokeevents of all kinds areseeking a business development manager for its business intelligence team. This company enjoysa fast paced environment providing excellent training, high uncapped commission and rewards an entrepreneurial approach. With a fast growing content and subscription business, the business connects influential people and organisations to a high-value network of decision-makers through their industry-leading portfolio of brands, providing key business intelligence and insights. Operating in some of the most interesting and influential business sectors, the client has over 84,000 loyal, paying subscribers and over 50,000 events customers who derive value from the data, content, the relationships and networks you will give them access to. The role of Business Development Manager Without a doubt, this is one of the most high profile and critical commercial departments across the business but without a strong audience their business cannot grow. In this role you will be responsible for driving growth of one of the flagship brands, targeting the most high profile retailers in the UK and evangelise this business critical content. To do this successfully, you will be expected to reach out and make contact with senior decision makers across the retail space; over the phone but critically in person and at industry events. Requirements for this Business Development Manager position Minimum of 3 - 5 years experience selling B2B product/solution in a highlycommercial, fast paced environment (with a specific focus on acquisition style selling) A love for selling and a real skill for new business Advanced verbal and written communication skills Excellent communication and interpersonal skills Positive, competitive and ambitious Well presented & highly articulate Energy / determination Competitive Results orientated If you think that you could be the Business Development Manager that we are looking for, please send us your CV(in Word not PDF format) quoting reference KH/109/1/13 and a consultant will be in touch
Jun 28, 2025
Full time
Business Development Manager - selling market intelligence for an award winning digital media company Job Sector Contract Type Permanent Location London Job Reference KH/109/1/13 Interested in working fora multiaward winning media company? Want to work in an entrepreneurial and inspiring environment? Experienced in selling digital and business ? The Company A multiaward winning media corporation with digital and print basedbrands, awards, conferences, exhibitions and bespokeevents of all kinds areseeking a business development manager for its business intelligence team. This company enjoysa fast paced environment providing excellent training, high uncapped commission and rewards an entrepreneurial approach. With a fast growing content and subscription business, the business connects influential people and organisations to a high-value network of decision-makers through their industry-leading portfolio of brands, providing key business intelligence and insights. Operating in some of the most interesting and influential business sectors, the client has over 84,000 loyal, paying subscribers and over 50,000 events customers who derive value from the data, content, the relationships and networks you will give them access to. The role of Business Development Manager Without a doubt, this is one of the most high profile and critical commercial departments across the business but without a strong audience their business cannot grow. In this role you will be responsible for driving growth of one of the flagship brands, targeting the most high profile retailers in the UK and evangelise this business critical content. To do this successfully, you will be expected to reach out and make contact with senior decision makers across the retail space; over the phone but critically in person and at industry events. Requirements for this Business Development Manager position Minimum of 3 - 5 years experience selling B2B product/solution in a highlycommercial, fast paced environment (with a specific focus on acquisition style selling) A love for selling and a real skill for new business Advanced verbal and written communication skills Excellent communication and interpersonal skills Positive, competitive and ambitious Well presented & highly articulate Energy / determination Competitive Results orientated If you think that you could be the Business Development Manager that we are looking for, please send us your CV(in Word not PDF format) quoting reference KH/109/1/13 and a consultant will be in touch
Senior Event Marketing Manager - Global Tech Event Series (12 month maternity) Job Sector Marketing / PR / Product Management Contract Type Contract Location London / Working from Home Up to £50k plus bonuses Job Reference MediaIQ-MX12mth-1039 Do you have extensive experience of running the visitor, partner and vendor acquisition for a large scale exhibition? Interested in a 12 month maternity cover contract where you will be in charge of the marketing for a global tech event series? Like the idea of working for a large scale, fast growing and highly innovative global events business? If yes, please read on The Company A large global exhibition and conference business with an innovative approach to growth and many leading global brands, seeks a Senior Event Marketing Manager. The Role of Senior Event Marketing Manager To create and deliver the visitor & buyer acquisition strategy for a global tech event series, through strategic marketing plans and targeted messaging for each customer segment Oversee the execution of all visitor & buyer marketing campaigns, and deliver growth in attendance, quality and engagement of our audience. Work with the Senior Leadership Team (Event Directors, Portfolio Director, Head of Content) to create content marketing programmes that drive new audiences, retain existing customer groups and grow the community. Work with the digital marketing teams (automation, web, PPC) and Visitor Marketing team (Marketing Manager and Executive) to ensure efficient and effective delivery against the strategic marketing plan. Create a strong 365 content plan - working with your and the content team - for all channels including email, web, social and virtual events and write compelling copy Manage the social media accounts Lead campaign team meetings to ensure that are all teams are integrated in their approach and working together to deliver against the plans and objectives Create clear, compelling and succinct briefs for the campaign team Analyse data from communication channels to ensure that each channel is effective and where necessary make changes to campaign plans and channels Report on and analyse pre-reg data Manage the day to day marketing budget and be responsible for the budget tracker, ensuring this delivers the required commercial results and ROI. This includes allocating budget to specific event activity, working with other marketing team heads to agree spend per channel/activity type; and regularly monitoring spend vs. results. Create deep insight of our visitors & buyers worldwide, including identifying gaps and strategies to fill them, to be able to attract, grow and nurture theaudience With the Visitor Marketing team, create and manage the partnership plan (including associations, professional bodies & media partners); acquire and manage the relationship with Tier 1 strategic partners, including media partners and key customers; work with team to enable them to acquire and manage Tier 2 partners; work with Campaigns and Client Delivery teams to ensure partnership contra requirements are fulfilled Work with digital marketing teams and Visitor Marketing team to ensure all plans translate into clear campaign and activity schedules, and meet required timelines, milestones and budgets; and that all elements of the plan are covered tactically, with someone accountable for delivering all aspects of the plan With Portfolio Director, provide aggregated reporting of event KPI performance vs. target, ensuring full ownership of monthly marketing KPIs, and weekly reporting. Skills and Experiences required for this Senior Event Marketing position Minimum five years' experience of creating highly effective tactical marketing plans. Strong experience of running the visitor, partner and vendor acquisition marketing programmes for a series of exhibitions. Experience growing and nurturing visitor/buyer communities. Experience in creating face-to-face and digital/online customer experiences. Practiced in managing and implementing all aspects of the marketing mix. Experience of developing customer insight and improving customer experience. Experience in stakeholder (internal and external) management. Experience in budget management, with an analytical, data-driven and highly structured approach to decision-making Results-focused, able to clearly demonstrate success via proven metrics. Proven relationship skills - able to build and develop working relationships across the business to facilitate the accomplishment of goals, leverage learning and share best practice. Proven track record in setting and hitting targets and KPIs with weekly reporting on performance updates. Ability to deliver presentations clearly, and succinctly convey information and ideas through a variety of media to individuals or groups within the team, in a manner that engages the audience and helps them understand and retain the message. Degree in business or marketing (desirable) If you tick the above boxes please apply and a consultant will be in touch should you make the shortlist.
Jun 28, 2025
Full time
Senior Event Marketing Manager - Global Tech Event Series (12 month maternity) Job Sector Marketing / PR / Product Management Contract Type Contract Location London / Working from Home Up to £50k plus bonuses Job Reference MediaIQ-MX12mth-1039 Do you have extensive experience of running the visitor, partner and vendor acquisition for a large scale exhibition? Interested in a 12 month maternity cover contract where you will be in charge of the marketing for a global tech event series? Like the idea of working for a large scale, fast growing and highly innovative global events business? If yes, please read on The Company A large global exhibition and conference business with an innovative approach to growth and many leading global brands, seeks a Senior Event Marketing Manager. The Role of Senior Event Marketing Manager To create and deliver the visitor & buyer acquisition strategy for a global tech event series, through strategic marketing plans and targeted messaging for each customer segment Oversee the execution of all visitor & buyer marketing campaigns, and deliver growth in attendance, quality and engagement of our audience. Work with the Senior Leadership Team (Event Directors, Portfolio Director, Head of Content) to create content marketing programmes that drive new audiences, retain existing customer groups and grow the community. Work with the digital marketing teams (automation, web, PPC) and Visitor Marketing team (Marketing Manager and Executive) to ensure efficient and effective delivery against the strategic marketing plan. Create a strong 365 content plan - working with your and the content team - for all channels including email, web, social and virtual events and write compelling copy Manage the social media accounts Lead campaign team meetings to ensure that are all teams are integrated in their approach and working together to deliver against the plans and objectives Create clear, compelling and succinct briefs for the campaign team Analyse data from communication channels to ensure that each channel is effective and where necessary make changes to campaign plans and channels Report on and analyse pre-reg data Manage the day to day marketing budget and be responsible for the budget tracker, ensuring this delivers the required commercial results and ROI. This includes allocating budget to specific event activity, working with other marketing team heads to agree spend per channel/activity type; and regularly monitoring spend vs. results. Create deep insight of our visitors & buyers worldwide, including identifying gaps and strategies to fill them, to be able to attract, grow and nurture theaudience With the Visitor Marketing team, create and manage the partnership plan (including associations, professional bodies & media partners); acquire and manage the relationship with Tier 1 strategic partners, including media partners and key customers; work with team to enable them to acquire and manage Tier 2 partners; work with Campaigns and Client Delivery teams to ensure partnership contra requirements are fulfilled Work with digital marketing teams and Visitor Marketing team to ensure all plans translate into clear campaign and activity schedules, and meet required timelines, milestones and budgets; and that all elements of the plan are covered tactically, with someone accountable for delivering all aspects of the plan With Portfolio Director, provide aggregated reporting of event KPI performance vs. target, ensuring full ownership of monthly marketing KPIs, and weekly reporting. Skills and Experiences required for this Senior Event Marketing position Minimum five years' experience of creating highly effective tactical marketing plans. Strong experience of running the visitor, partner and vendor acquisition marketing programmes for a series of exhibitions. Experience growing and nurturing visitor/buyer communities. Experience in creating face-to-face and digital/online customer experiences. Practiced in managing and implementing all aspects of the marketing mix. Experience of developing customer insight and improving customer experience. Experience in stakeholder (internal and external) management. Experience in budget management, with an analytical, data-driven and highly structured approach to decision-making Results-focused, able to clearly demonstrate success via proven metrics. Proven relationship skills - able to build and develop working relationships across the business to facilitate the accomplishment of goals, leverage learning and share best practice. Proven track record in setting and hitting targets and KPIs with weekly reporting on performance updates. Ability to deliver presentations clearly, and succinctly convey information and ideas through a variety of media to individuals or groups within the team, in a manner that engages the audience and helps them understand and retain the message. Degree in business or marketing (desirable) If you tick the above boxes please apply and a consultant will be in touch should you make the shortlist.
Business Development Manager - Leading Out Of Home advertising brand Job Sector Contract Type Permanent Location London with UK travel 34k basic - 55k to 75k OTE plus car Job Reference CC/107/1/8 Are you able to demonstrate a proven track record of target achievement ideally within media sales? Are you a confident, self-assured and tough negotiator? Do you thrive in a target driven environment? If so, please read on . The Company My client is the number one Outdoor advertising company in the world, playing a major part in transforming urban landscapes across the world. As the premium broadcast supplier in Out-of-Home media; this company is the only pure-play Outdoor media owner worldwide, delivering high-quality and innovative advertising solutions. In the UK, this company is the number one supplier of advertising opportunities across Rail, Retail, Roadside and Airport environments, placing media where it matters. Their expertise and quality portfolios are industry-recognised as the company continues to invest and evolve the Out-of-Home market. At the forefront of Digital Out-of-Home, this company s expanding portfolio provides advertisers with enormous creative opportunities and greater flexibility, allowing campaigns to be tailored and topical. The Role of Business Development Manager Working within a London direct sales team, you will be responsible for the development of a territory within either Central London or North London with the goal to generate a customer base and sales revenue for the company. You will achieve this by taking a specific territory, researching the businesses and media there, and developing specific areas of company inventory. This will be in the form of malls, rail etc, as well as specific categories of business, ie - estate agents. Other duties include selling across the full portfolio of company products to SME andblue chip direct clients within the private sector along with public sector related bodies. You may also manage some small non-affiliated agencies. You will develop both short and long term business and be able to negotiate at various levels with the final decision maker. The role is predominantly new business focussed, however you will need to be able to demonstrate effective account handling skills to manage the client experience now and for future business. This role is located at theirhead office and you must be able to work autonomously in the field. Client business includes ensuring the smooth running of advertisers business from booking through to posting and follow up after-sales. Requirements for this Business Development Manager Sound knowledge of media and if possible creative planning, research and evaluation tools Confident, self-assured and a tough negotiator, driven by targets, success and reward Able to demonstrate a proven track record of target achievement ideally within media sales (exceptional candidates from other backgrounds will be considered) Must have a full understanding of the sales structure and process A strong prospector, communicator with the ability to demonstrate effective and persuasive presentation skills Ability to meet deadlines, work within timescales and demonstrate initiative and creative thinking Exhibit a desire not only to meet the requirements of the role but to excel in all areas If you tick the above boxes and feel that you could be the Business Development Manager that our client is looking for, please send us your CV (in Word format, not PDF) quoting reference CC/107/1/8 and a consultant will be in touch.
Jun 28, 2025
Full time
Business Development Manager - Leading Out Of Home advertising brand Job Sector Contract Type Permanent Location London with UK travel 34k basic - 55k to 75k OTE plus car Job Reference CC/107/1/8 Are you able to demonstrate a proven track record of target achievement ideally within media sales? Are you a confident, self-assured and tough negotiator? Do you thrive in a target driven environment? If so, please read on . The Company My client is the number one Outdoor advertising company in the world, playing a major part in transforming urban landscapes across the world. As the premium broadcast supplier in Out-of-Home media; this company is the only pure-play Outdoor media owner worldwide, delivering high-quality and innovative advertising solutions. In the UK, this company is the number one supplier of advertising opportunities across Rail, Retail, Roadside and Airport environments, placing media where it matters. Their expertise and quality portfolios are industry-recognised as the company continues to invest and evolve the Out-of-Home market. At the forefront of Digital Out-of-Home, this company s expanding portfolio provides advertisers with enormous creative opportunities and greater flexibility, allowing campaigns to be tailored and topical. The Role of Business Development Manager Working within a London direct sales team, you will be responsible for the development of a territory within either Central London or North London with the goal to generate a customer base and sales revenue for the company. You will achieve this by taking a specific territory, researching the businesses and media there, and developing specific areas of company inventory. This will be in the form of malls, rail etc, as well as specific categories of business, ie - estate agents. Other duties include selling across the full portfolio of company products to SME andblue chip direct clients within the private sector along with public sector related bodies. You may also manage some small non-affiliated agencies. You will develop both short and long term business and be able to negotiate at various levels with the final decision maker. The role is predominantly new business focussed, however you will need to be able to demonstrate effective account handling skills to manage the client experience now and for future business. This role is located at theirhead office and you must be able to work autonomously in the field. Client business includes ensuring the smooth running of advertisers business from booking through to posting and follow up after-sales. Requirements for this Business Development Manager Sound knowledge of media and if possible creative planning, research and evaluation tools Confident, self-assured and a tough negotiator, driven by targets, success and reward Able to demonstrate a proven track record of target achievement ideally within media sales (exceptional candidates from other backgrounds will be considered) Must have a full understanding of the sales structure and process A strong prospector, communicator with the ability to demonstrate effective and persuasive presentation skills Ability to meet deadlines, work within timescales and demonstrate initiative and creative thinking Exhibit a desire not only to meet the requirements of the role but to excel in all areas If you tick the above boxes and feel that you could be the Business Development Manager that our client is looking for, please send us your CV (in Word format, not PDF) quoting reference CC/107/1/8 and a consultant will be in touch.
Type of contract: Permanent, Full Time 40h At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Are you ready to drive a beauty revolution? Join Sephora, as we seek a passionate Store Director to lead our store! Reporting directly to the Retail Director, you will drive sales and champion excellence across all aspects of store performance. You'll set the benchmark for exceptional customer experiences, ensuring our store presentation and product curation reflect the high standards Sephora is renowned for. You'll also oversee budget management, ensuring we meet our financial targets with the precision and dedication that define our team. Your primary goal? To unlock the full potential of your management team while consistently achieving and exceeding commercial objectives. If you thrive on innovation, are committed to accuracy, and possess the ability to inspire greatness in others, we'd love to hear from you! Responsibilities: Strategic Business Leadership • Provide strategic guidance to the Retail Director by delivering comprehensive analyses of market conditions, competitive landscape, and customers' needs to identify new business opportunities and inform growth strategies. • Develop and present monthly reports that track competitor activities and performance metrics to inform strategic decision-making. • Formulate and implement short- and long-term business strategies aimed at maximizing both top-line and bottom-line sales. • Offer actionable product recommendations grounded in local market insights and customer feedback to enhance inventory performance. • Design and execute impactful in-store promotional events and displays to drive brand visibility and customer engagement. • Cultivate relationships with other stores and head office departments to share insights and enhance operational effectiveness. • Ensure adherence to operational guidelines and standards to maintain a high level of efficiency and compliance. Customer Experience Excellence • Exemplify the Sephora Attitude, setting a high standard of customer engagement and satisfaction for the entire team. • Actively support team members in challenging situations to uphold exceptional client service standards. • Utilize customer satisfaction metrics, such as the Love Meter, to drive continuous improvement initiatives for the client experience and swiftly resolve complaints. • Reinforce and embed sales policies and techniques derived from Sephora University across all team members to ensure consistent execution. • Analyse sales performance data to identify trends and develop strategic action plans aimed at exceeding targets. • Monitor stock availability and proactively address potential out-of-stock situations to meet customer demand effectively. • Support the Customer Experience Manager and Beauty Supervisors in sharing best practices and evaluating promotions to align with sales goals and customer expectations. • Support the Services Manager in designing educational and engaging customer experiences that drive service targets. • Drive accountability for meeting and exceeding sales targets across all product categories, including exclusive and Sephora Collection offerings. • Analyse sales results regularly to propose and implement targeted action plans that enhance overall performance. • Collaborate with the Operations Manager and Supervisors to maintain operational excellence in store presentation and merchandising. • Drive engagement with visual merchandising standards to create compelling displays that attract and retain customers. • Lead post-event analyses to measure the impact of in-store promotions on sales performance and customer engagement. Team Development & Management • Cultivate a high-performance culture by motivating and developing the management and store team through regular coaching and feedback. • Effectively communicate the business strategy and operational objectives to the team, ensuring alignment and commitment. • Facilitate collaborative meetings with the Customer Experience Manager and Operations Manager to analyse team performance and operational effectiveness. • Oversee the Performance Check-in and Improvement Plan processes to enhance individual and team performance continuously. • Strategically manage annual leave and scheduling to optimize staffing levels in alignment with business needs. • Promote a culture of recognition and appreciation, empowering team members to excel and contribute to a positive work environment • Drive employee engagement initiatives that foster teamwork and strengthen the store's community spirit. • Collaborate with the recruitment department to attract and hire top talent for the store. Skills: • Advanced Product & Customer Knowledge: In-depth understanding of Sephora's product lines and customer engagement standards to drive exceptional client satisfaction. • Proven Retail Leadership: Extensive experience in managing high-performing retail teams and exceeding sales targets through effective store operations and budgeting. • Digital & Analytical Competence: Strong digital orientation and analytical skills to interpret sales data, enhance decision-making, and optimize store performance. • Team Development & Coaching: Ability to mentor, inspire, and develop a high-performance team culture, promoting collaboration and individual growth. • Brand Alignment & Values Embodiment: Consistently represents Sephora's values of inclusivity, creativity, and empowerment, projecting a professional image aligned with brand standards, and fostering an environment that celebrates beauty and self-expression. Note: This job description is a general overview and may be subject to change or modification based on the specific needs and requirements of the Sephora store. Here, you will find: • Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit • Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead • Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference Join us and belong to something beautiful. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees. Sephora's stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. The House provides a superior selection of quality products and always keeps pace with the latest trends. The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn. With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients. At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world. Crafting Dreams Starts With Yours At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
Jun 28, 2025
Full time
Type of contract: Permanent, Full Time 40h At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Are you ready to drive a beauty revolution? Join Sephora, as we seek a passionate Store Director to lead our store! Reporting directly to the Retail Director, you will drive sales and champion excellence across all aspects of store performance. You'll set the benchmark for exceptional customer experiences, ensuring our store presentation and product curation reflect the high standards Sephora is renowned for. You'll also oversee budget management, ensuring we meet our financial targets with the precision and dedication that define our team. Your primary goal? To unlock the full potential of your management team while consistently achieving and exceeding commercial objectives. If you thrive on innovation, are committed to accuracy, and possess the ability to inspire greatness in others, we'd love to hear from you! Responsibilities: Strategic Business Leadership • Provide strategic guidance to the Retail Director by delivering comprehensive analyses of market conditions, competitive landscape, and customers' needs to identify new business opportunities and inform growth strategies. • Develop and present monthly reports that track competitor activities and performance metrics to inform strategic decision-making. • Formulate and implement short- and long-term business strategies aimed at maximizing both top-line and bottom-line sales. • Offer actionable product recommendations grounded in local market insights and customer feedback to enhance inventory performance. • Design and execute impactful in-store promotional events and displays to drive brand visibility and customer engagement. • Cultivate relationships with other stores and head office departments to share insights and enhance operational effectiveness. • Ensure adherence to operational guidelines and standards to maintain a high level of efficiency and compliance. Customer Experience Excellence • Exemplify the Sephora Attitude, setting a high standard of customer engagement and satisfaction for the entire team. • Actively support team members in challenging situations to uphold exceptional client service standards. • Utilize customer satisfaction metrics, such as the Love Meter, to drive continuous improvement initiatives for the client experience and swiftly resolve complaints. • Reinforce and embed sales policies and techniques derived from Sephora University across all team members to ensure consistent execution. • Analyse sales performance data to identify trends and develop strategic action plans aimed at exceeding targets. • Monitor stock availability and proactively address potential out-of-stock situations to meet customer demand effectively. • Support the Customer Experience Manager and Beauty Supervisors in sharing best practices and evaluating promotions to align with sales goals and customer expectations. • Support the Services Manager in designing educational and engaging customer experiences that drive service targets. • Drive accountability for meeting and exceeding sales targets across all product categories, including exclusive and Sephora Collection offerings. • Analyse sales results regularly to propose and implement targeted action plans that enhance overall performance. • Collaborate with the Operations Manager and Supervisors to maintain operational excellence in store presentation and merchandising. • Drive engagement with visual merchandising standards to create compelling displays that attract and retain customers. • Lead post-event analyses to measure the impact of in-store promotions on sales performance and customer engagement. Team Development & Management • Cultivate a high-performance culture by motivating and developing the management and store team through regular coaching and feedback. • Effectively communicate the business strategy and operational objectives to the team, ensuring alignment and commitment. • Facilitate collaborative meetings with the Customer Experience Manager and Operations Manager to analyse team performance and operational effectiveness. • Oversee the Performance Check-in and Improvement Plan processes to enhance individual and team performance continuously. • Strategically manage annual leave and scheduling to optimize staffing levels in alignment with business needs. • Promote a culture of recognition and appreciation, empowering team members to excel and contribute to a positive work environment • Drive employee engagement initiatives that foster teamwork and strengthen the store's community spirit. • Collaborate with the recruitment department to attract and hire top talent for the store. Skills: • Advanced Product & Customer Knowledge: In-depth understanding of Sephora's product lines and customer engagement standards to drive exceptional client satisfaction. • Proven Retail Leadership: Extensive experience in managing high-performing retail teams and exceeding sales targets through effective store operations and budgeting. • Digital & Analytical Competence: Strong digital orientation and analytical skills to interpret sales data, enhance decision-making, and optimize store performance. • Team Development & Coaching: Ability to mentor, inspire, and develop a high-performance team culture, promoting collaboration and individual growth. • Brand Alignment & Values Embodiment: Consistently represents Sephora's values of inclusivity, creativity, and empowerment, projecting a professional image aligned with brand standards, and fostering an environment that celebrates beauty and self-expression. Note: This job description is a general overview and may be subject to change or modification based on the specific needs and requirements of the Sephora store. Here, you will find: • Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit • Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead • Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference Join us and belong to something beautiful. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees. Sephora's stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. The House provides a superior selection of quality products and always keeps pace with the latest trends. The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn. With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients. At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world. Crafting Dreams Starts With Yours At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
Position: Customer Communications and Delivery Manager Location: London (Aldgate) , hybrid - 2 days per week in office Contract Type: Permanent Opportunity Annual Salary: 67,500 + Extensive Benefits List Are you a strategic and detail-driven communications professional with a passion for delivering clear, impactful messaging to customers? We are seeking a Customer Communications and Delivery Manager to lead and elevate our client's customer communications across a variety of platforms and touchpoints. This is a high-impact role where your work will directly enhance the customer journey during key service interactions. You'll join a collaborative and values-driven environment where clarity, consistency, and customer experience are central to the mission. About Our Client: You'll be joining a well-respected public body within the UK financial services sector. This organisation plays a vital role in protecting consumers when authorised financial firms fail, providing reassurance and stability across the financial landscape. Their mission is centred on fairness, clarity, and customer confidence-and your work will be instrumental in supporting that. Key Responsibilities: Lead end-to-end delivery of customer communication projects across email, letter and digital channels. Create and manage a suite of communication templates and customer journey content, ensuring accessibility, clarity, and alignment to brand tone. Oversee the delivery of incident-related and bulk customer communications, ensuring accuracy, timeliness, and regulatory compliance. Collaborate with stakeholders across customer, content, and digital teams to optimise customer touchpoints. Provide strategic input on content performance, using data insights to drive improvements. Deputise for the Senior Customer Communications Manager as needed. What We're Looking For: A natural storyteller and exceptional writer, with a love for plain English and customer-first content. Strong experience managing multi-channel communication projects and customer journey mapping. Proven ability to work cross-functionally and influence stakeholders at all levels. Comfortable editing and producing content using CMS and marketing/email platforms. A proactive team player who can manage multiple deadlines while upholding content quality and brand consistency. Strategic mindset with an understanding of digital communications, content accessibility, and brand messaging. Why Apply? Join a mission-driven organisation delivering services that matter. Help shape customer experience through meaningful communication. Work in a supportive and agile environment with room for growth. Be part of a team that values creativity, clarity, and continuous improvement. If this role is of interest, please apply with an up-to-date CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Adecco/Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 28, 2025
Full time
Position: Customer Communications and Delivery Manager Location: London (Aldgate) , hybrid - 2 days per week in office Contract Type: Permanent Opportunity Annual Salary: 67,500 + Extensive Benefits List Are you a strategic and detail-driven communications professional with a passion for delivering clear, impactful messaging to customers? We are seeking a Customer Communications and Delivery Manager to lead and elevate our client's customer communications across a variety of platforms and touchpoints. This is a high-impact role where your work will directly enhance the customer journey during key service interactions. You'll join a collaborative and values-driven environment where clarity, consistency, and customer experience are central to the mission. About Our Client: You'll be joining a well-respected public body within the UK financial services sector. This organisation plays a vital role in protecting consumers when authorised financial firms fail, providing reassurance and stability across the financial landscape. Their mission is centred on fairness, clarity, and customer confidence-and your work will be instrumental in supporting that. Key Responsibilities: Lead end-to-end delivery of customer communication projects across email, letter and digital channels. Create and manage a suite of communication templates and customer journey content, ensuring accessibility, clarity, and alignment to brand tone. Oversee the delivery of incident-related and bulk customer communications, ensuring accuracy, timeliness, and regulatory compliance. Collaborate with stakeholders across customer, content, and digital teams to optimise customer touchpoints. Provide strategic input on content performance, using data insights to drive improvements. Deputise for the Senior Customer Communications Manager as needed. What We're Looking For: A natural storyteller and exceptional writer, with a love for plain English and customer-first content. Strong experience managing multi-channel communication projects and customer journey mapping. Proven ability to work cross-functionally and influence stakeholders at all levels. Comfortable editing and producing content using CMS and marketing/email platforms. A proactive team player who can manage multiple deadlines while upholding content quality and brand consistency. Strategic mindset with an understanding of digital communications, content accessibility, and brand messaging. Why Apply? Join a mission-driven organisation delivering services that matter. Help shape customer experience through meaningful communication. Work in a supportive and agile environment with room for growth. Be part of a team that values creativity, clarity, and continuous improvement. If this role is of interest, please apply with an up-to-date CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Adecco/Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Business Development Manager - leading business intelligence platform Job Sector BI / SaaS / Research / IT Contract Type Permanent Location London Job Reference Media IQ - GP76BI Business Development Manager- leading business intelligence platform (corporate subscriptions) - £32.5K basic salary plus uncapped commission Do you have experience within B2B subscription sales? Want to sell a suite of commercial business intelligence opportunities that serve the digital marketing landscape? Want to work in a dynamic and lively sales environment? The Company A large media corporation with a number of leading brands across multiple sectors, seeks a Business Development Manager to sell their suite of business intelligence tools to leading FTSE 100 businesses.Our client is a fantastic company who show global communities how they can achieve excellence, measure and benchmark their performance and celebrate success.Thisbusiness has a strong reputation for delivering market leading training and development opportunities for strong sales people. The role of Business DevelopmentManager -leading business intelligence platform (corporate subscriptions) As Business Development Manager your primary focus will be to engage with senior level decision makers across FTSE 100 businesses. You will be selling a variety of corporate subscriptions to a leading business intelligence platform whichprovides trends, data, insight, training, inspiration andcase studies for brands and agencies who specifically want to achieve digital marketing excellence . You will receive a regular flow of warm leads which you will then engage with both over the phone and in face to face meetings.Your clients will including the likes of Coca-Cola, Tesco, JPMorgan, GlaxoSmithKline and similar.Therefore you will need to be a consultative new business professional. Our client is looking for an outgoing and energetic person to help them gain new business through warm leads and good relationship management skills.You will be selling subscriptions to new clients in customer facing situations as well as on the phone. This is a consultative, dynamic and friendly sales environment with a great team spirit and energy. The department revenues are growing extremely quickly due to the nature of the proposition. Requirements for this Business Development Manager 3+ years of B2B experience - min. of 2 years in corporate subscriptions Proficient in new business development Consultative approach to selling Excellent interpersonal skills (written and verbal) Proven track record of meeting sales targets If you think that you could be a Business Development Manager (corporate subscriptions), please send Media IQ your CV and a consultant will be in touch.
Jun 28, 2025
Full time
Business Development Manager - leading business intelligence platform Job Sector BI / SaaS / Research / IT Contract Type Permanent Location London Job Reference Media IQ - GP76BI Business Development Manager- leading business intelligence platform (corporate subscriptions) - £32.5K basic salary plus uncapped commission Do you have experience within B2B subscription sales? Want to sell a suite of commercial business intelligence opportunities that serve the digital marketing landscape? Want to work in a dynamic and lively sales environment? The Company A large media corporation with a number of leading brands across multiple sectors, seeks a Business Development Manager to sell their suite of business intelligence tools to leading FTSE 100 businesses.Our client is a fantastic company who show global communities how they can achieve excellence, measure and benchmark their performance and celebrate success.Thisbusiness has a strong reputation for delivering market leading training and development opportunities for strong sales people. The role of Business DevelopmentManager -leading business intelligence platform (corporate subscriptions) As Business Development Manager your primary focus will be to engage with senior level decision makers across FTSE 100 businesses. You will be selling a variety of corporate subscriptions to a leading business intelligence platform whichprovides trends, data, insight, training, inspiration andcase studies for brands and agencies who specifically want to achieve digital marketing excellence . You will receive a regular flow of warm leads which you will then engage with both over the phone and in face to face meetings.Your clients will including the likes of Coca-Cola, Tesco, JPMorgan, GlaxoSmithKline and similar.Therefore you will need to be a consultative new business professional. Our client is looking for an outgoing and energetic person to help them gain new business through warm leads and good relationship management skills.You will be selling subscriptions to new clients in customer facing situations as well as on the phone. This is a consultative, dynamic and friendly sales environment with a great team spirit and energy. The department revenues are growing extremely quickly due to the nature of the proposition. Requirements for this Business Development Manager 3+ years of B2B experience - min. of 2 years in corporate subscriptions Proficient in new business development Consultative approach to selling Excellent interpersonal skills (written and verbal) Proven track record of meeting sales targets If you think that you could be a Business Development Manager (corporate subscriptions), please send Media IQ your CV and a consultant will be in touch.
We're looking for a dynamic and strategic Marketing Manager to lead high-impact campaigns and colleague communications, manage cross-functional projects, and drive performance across key marketing channels. You'll play a vital role in delivering our Annual Brand Plan and ensuring alignment across teams to meet business objectives. What's on offer? Not only do we offer a competitive salary of £70,000 with excellent benefits, we also firmly believe that your postcode should never be a barrier when it comes to finding the pawfect role - that's why we're flexible on your working location. At Animal Friends, you can choose to be based remotely within the UK, within our Amesbury office, or hybrid (a mixture of both) At Animal Friends Insurance, we're all about empowering our colleagues to make work work for them wherever possible, which is why we also welcome applications from candidates looking to work condensed hours. What you ll do To give you an idea what to expect, you ll: Lead and motivate a high-performing marketing team with a collaborative approach Deliver impactful colleague communications to enhance engagement Manage and execute multichannel campaigns targeting growth audiences Collaborate across HR, Ops, Sales, Product, and Pricing to align strategy Oversee partner agencies to ensure on-time, on-budget delivery Track marketing KPIs and provide regular reporting and insights Use data analysis and tools to optimise campaigns and inform strategy Manage marketing budgets, event delivery, and brand consistency Lead post-campaign and post-event analysis to improve future initiatives Ensure all activities meet governance, FCA, and compliance requirements Who you are Bachelor's degree in Marketing or related field, with proven B2C marketing leadership experience Strong analytical and commercial skills, with the ability to manage budgets and optimise ROI Experience in planning and delivering integrated, multi-touchpoint media campaigns Deep understanding of marketing channels, performance metrics, and insight tools Exceptional communication skills and a collaborative, team-first mindset Proven leadership skills, able to inspire and motivate teams to achieve results Able to easily work from home with a quiet space and good internet connection Why choose Animal Friends Animal Friends has been supporting UK pet owners for more than 25 years with our comprehensive and meaningful pet insurance. We are not only an award-winning business but one of the largest pet insurance providers in the UK. But we're not like other leading UK pet insurers, we were built to be unmistakably different - giving back to incredible animal welfare and conservation charities, at home and around the world, as they fight to support and care for vulnerable pets, wildlife, and habitats. So far, we've helped support over 800 charities and conservancies across the UK and worldwide and donated over £8.5 million and continue to use our voice and platform to fight for positive change. We believe that even the smallest act can make a big difference. We understand that our success is only possible because of how we work together, which is why our company values of being courageous, kind-hearted and passionate are the heart of what we do - and we simply wouldn't be who we are today without our colleagues, who embody these values every day. We are part of the Pinnacle Pet Group (PPG) - a pan European fully integrated pet insurance and pet health services provider.On a mission to help pets live happy, healthy lives with their pet parents, PPG are committed to supporting the diverse needs of their customers and colleagues witha clear ambition to become the world leader in pet insurance and healthcare services. What you'll get We recognise that your hard work shouldn t come without its perks, so here s a little list of some of the things you can expect to get from us: 25 days annual leave, which increases with service, plus bank holidays A day off for your birthday One paid day off per year to volunteer with a UK-registered animal charity of your choice Access to 50% off insuring pet companions with Animal Friends Free access to our expert vet partner, Joii Pet Care, for your cat and/or dog Your mental and physical health is incredibly important to us. That's why we offer discount on gym membership, access to a dedicated Wellbeing Hub and a healthcare cash plan, private medical insurance and Group life assurance. We like to celebrate success and recognise excellent employee performance; we will donate £3k to the charity of our employee of the quarter's choice Most importantly, you'll be working with, and supported by, a team of courageous, passionate, and kind-hearted individuals - we might be biased, but we think that they're a pretty pawsome bunch! Inclusion, Diversity and Belonging at Animal Friends At Animal Friends, we take inclusion seriously. This means nurturing a culture that respects everyone as an individual and values the unique perspectives we all bring through our background, characteristics, and lived experiences. We know that harnessing our differences makes us stronger and helps us to deliver better outcomes for our customers and each other. That's why we are committed to ensuring that everyone is treated fairly and without discrimination, and we are passionate about creating an inclusive environment where everyone feels they belong. Our recruitment process As an FCA regulated business, we require successful applicants to clear our pre-employment screening process which includes a credit check and references checks. Under the latest UK Right to Work regulations, we will require successful applicants to evidence their right to work in the UK, either in person, online, or digitally via a third party subject to circumstances. Please be aware this advert will remain open until the vacancy has been filled rather than the advertised closing date. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.
Jun 27, 2025
Full time
We're looking for a dynamic and strategic Marketing Manager to lead high-impact campaigns and colleague communications, manage cross-functional projects, and drive performance across key marketing channels. You'll play a vital role in delivering our Annual Brand Plan and ensuring alignment across teams to meet business objectives. What's on offer? Not only do we offer a competitive salary of £70,000 with excellent benefits, we also firmly believe that your postcode should never be a barrier when it comes to finding the pawfect role - that's why we're flexible on your working location. At Animal Friends, you can choose to be based remotely within the UK, within our Amesbury office, or hybrid (a mixture of both) At Animal Friends Insurance, we're all about empowering our colleagues to make work work for them wherever possible, which is why we also welcome applications from candidates looking to work condensed hours. What you ll do To give you an idea what to expect, you ll: Lead and motivate a high-performing marketing team with a collaborative approach Deliver impactful colleague communications to enhance engagement Manage and execute multichannel campaigns targeting growth audiences Collaborate across HR, Ops, Sales, Product, and Pricing to align strategy Oversee partner agencies to ensure on-time, on-budget delivery Track marketing KPIs and provide regular reporting and insights Use data analysis and tools to optimise campaigns and inform strategy Manage marketing budgets, event delivery, and brand consistency Lead post-campaign and post-event analysis to improve future initiatives Ensure all activities meet governance, FCA, and compliance requirements Who you are Bachelor's degree in Marketing or related field, with proven B2C marketing leadership experience Strong analytical and commercial skills, with the ability to manage budgets and optimise ROI Experience in planning and delivering integrated, multi-touchpoint media campaigns Deep understanding of marketing channels, performance metrics, and insight tools Exceptional communication skills and a collaborative, team-first mindset Proven leadership skills, able to inspire and motivate teams to achieve results Able to easily work from home with a quiet space and good internet connection Why choose Animal Friends Animal Friends has been supporting UK pet owners for more than 25 years with our comprehensive and meaningful pet insurance. We are not only an award-winning business but one of the largest pet insurance providers in the UK. But we're not like other leading UK pet insurers, we were built to be unmistakably different - giving back to incredible animal welfare and conservation charities, at home and around the world, as they fight to support and care for vulnerable pets, wildlife, and habitats. So far, we've helped support over 800 charities and conservancies across the UK and worldwide and donated over £8.5 million and continue to use our voice and platform to fight for positive change. We believe that even the smallest act can make a big difference. We understand that our success is only possible because of how we work together, which is why our company values of being courageous, kind-hearted and passionate are the heart of what we do - and we simply wouldn't be who we are today without our colleagues, who embody these values every day. We are part of the Pinnacle Pet Group (PPG) - a pan European fully integrated pet insurance and pet health services provider.On a mission to help pets live happy, healthy lives with their pet parents, PPG are committed to supporting the diverse needs of their customers and colleagues witha clear ambition to become the world leader in pet insurance and healthcare services. What you'll get We recognise that your hard work shouldn t come without its perks, so here s a little list of some of the things you can expect to get from us: 25 days annual leave, which increases with service, plus bank holidays A day off for your birthday One paid day off per year to volunteer with a UK-registered animal charity of your choice Access to 50% off insuring pet companions with Animal Friends Free access to our expert vet partner, Joii Pet Care, for your cat and/or dog Your mental and physical health is incredibly important to us. That's why we offer discount on gym membership, access to a dedicated Wellbeing Hub and a healthcare cash plan, private medical insurance and Group life assurance. We like to celebrate success and recognise excellent employee performance; we will donate £3k to the charity of our employee of the quarter's choice Most importantly, you'll be working with, and supported by, a team of courageous, passionate, and kind-hearted individuals - we might be biased, but we think that they're a pretty pawsome bunch! Inclusion, Diversity and Belonging at Animal Friends At Animal Friends, we take inclusion seriously. This means nurturing a culture that respects everyone as an individual and values the unique perspectives we all bring through our background, characteristics, and lived experiences. We know that harnessing our differences makes us stronger and helps us to deliver better outcomes for our customers and each other. That's why we are committed to ensuring that everyone is treated fairly and without discrimination, and we are passionate about creating an inclusive environment where everyone feels they belong. Our recruitment process As an FCA regulated business, we require successful applicants to clear our pre-employment screening process which includes a credit check and references checks. Under the latest UK Right to Work regulations, we will require successful applicants to evidence their right to work in the UK, either in person, online, or digitally via a third party subject to circumstances. Please be aware this advert will remain open until the vacancy has been filled rather than the advertised closing date. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.
London About Us The Financial Times is one of the world's leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you're given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world. In our warm, collaborative culture, you'll connect with a diverse community of experts who support your growth, career aspirations and wellbeing. Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you'll discover new skills and forge a career that can take you anywhere. Build a newsworthy career at the FT. Our Commitment to Diversity, Equity and Inclusion We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups. The Role FT Professional is seeking an experienced B2B Marketer for a 6-month contract role, based in London or New York. This role supports a key strategic initiative to activate, engage and retain our US customers through personalised, multichannel campaigns that champion FT journalism and products. The ideal candidate will be a proactive, data-driven marketer with deep understanding of the US market and experience executing digital, CRM, and referral-based campaigns. Key Responsibilities Activate New Users Partner with Product, Sales, CS, and Operations to address licence utilisation and activate users. Execute ABM campaigns using Demandbase, targeting verticals with relevant content. Pilot referral strategies to build user advocacy and measure impact. Engage New Users Develop and implement a tailored US onboarding strategy across email and onsite touchpoints. Use customer insights to identify friction points and user needs. Collaborate with MarTech and Automation teams for seamless programme delivery. Define and report on engagement benchmarks, optimising performance. Build personas and messaging aligned with global value propositions in collaboration with Product Marketing. Create email, blog and video content that speaks to US corporate audiences. Lead advocacy content efforts with Customer Success, including vertical-specific testimonials. Track impact of content on user engagement, advocacy and retention. Required Skills and Experience Minimum 5 years in digital/email marketing with proven campaign execution and analytics experience. In-depth knowledge of the US market, with the ability to localise global strategies. Proficient in ABM platforms (Demandbase preferred) and CRM tools. Strong background in B2B/SaaS marketing lifecycle strategies. Experience in multi-format content creation and strategic rollouts. Skilled in project management, cross-functional leadership and deadline delivery. Customer-focused with a data-driven mindset and technical marketing automation experience. Commercial acumen with a focus on growth and performance metrics. What's in it for You? Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here . We've embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in-person camaraderie and peer learning. Additionally, we are open to accommodating specific flexible working pattern requests for all roles where feasible. Accessibility We are a disability confident employer and Valuable 500 signatory. Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email and a member of our team will be happy to help. Further Information At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications. Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all. Create a Job Alert Interested in building your career at Financial Times? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Have you been previously employed at the FT? Select Have you previously taken part in an FT early careers programme? e.g. FT Talent Challenge, FT News School, work experience etc. Select Please select the currency of your salary expectations. If not listed, please select Other Currency. Select What are your base annual salary expectations? What is your current notice period in weeks? Select Will you now or in the future require sponsorship for employment visa status in the country for which this role is based? Select I accept the candidate privacy notice and consent to being contacted in regard to this application.
Jun 27, 2025
Full time
London About Us The Financial Times is one of the world's leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you're given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world. In our warm, collaborative culture, you'll connect with a diverse community of experts who support your growth, career aspirations and wellbeing. Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you'll discover new skills and forge a career that can take you anywhere. Build a newsworthy career at the FT. Our Commitment to Diversity, Equity and Inclusion We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups. The Role FT Professional is seeking an experienced B2B Marketer for a 6-month contract role, based in London or New York. This role supports a key strategic initiative to activate, engage and retain our US customers through personalised, multichannel campaigns that champion FT journalism and products. The ideal candidate will be a proactive, data-driven marketer with deep understanding of the US market and experience executing digital, CRM, and referral-based campaigns. Key Responsibilities Activate New Users Partner with Product, Sales, CS, and Operations to address licence utilisation and activate users. Execute ABM campaigns using Demandbase, targeting verticals with relevant content. Pilot referral strategies to build user advocacy and measure impact. Engage New Users Develop and implement a tailored US onboarding strategy across email and onsite touchpoints. Use customer insights to identify friction points and user needs. Collaborate with MarTech and Automation teams for seamless programme delivery. Define and report on engagement benchmarks, optimising performance. Build personas and messaging aligned with global value propositions in collaboration with Product Marketing. Create email, blog and video content that speaks to US corporate audiences. Lead advocacy content efforts with Customer Success, including vertical-specific testimonials. Track impact of content on user engagement, advocacy and retention. Required Skills and Experience Minimum 5 years in digital/email marketing with proven campaign execution and analytics experience. In-depth knowledge of the US market, with the ability to localise global strategies. Proficient in ABM platforms (Demandbase preferred) and CRM tools. Strong background in B2B/SaaS marketing lifecycle strategies. Experience in multi-format content creation and strategic rollouts. Skilled in project management, cross-functional leadership and deadline delivery. Customer-focused with a data-driven mindset and technical marketing automation experience. Commercial acumen with a focus on growth and performance metrics. What's in it for You? Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here . We've embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in-person camaraderie and peer learning. Additionally, we are open to accommodating specific flexible working pattern requests for all roles where feasible. Accessibility We are a disability confident employer and Valuable 500 signatory. Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email and a member of our team will be happy to help. Further Information At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications. Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all. Create a Job Alert Interested in building your career at Financial Times? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Have you been previously employed at the FT? Select Have you previously taken part in an FT early careers programme? e.g. FT Talent Challenge, FT News School, work experience etc. Select Please select the currency of your salary expectations. If not listed, please select Other Currency. Select What are your base annual salary expectations? What is your current notice period in weeks? Select Will you now or in the future require sponsorship for employment visa status in the country for which this role is based? Select I accept the candidate privacy notice and consent to being contacted in regard to this application.
Client Retention Manager - Leading Business Intelligence Platform (Renewals Team) Job Sector: BI / SaaS / Research / IT Contract Type: Permanent Location: London Job Reference: Media IQ - GP76BI Position: Client Retention Manager - Leading Business Intelligence Platform (Corporate Subscriptions - Renewals Team) - £32.5K basic salary plus uncapped commission Are you experienced in growing B2B subscription spend of key accounts? Do you want to sell a suite of commercial business intelligence solutions that serve the digital marketing sector? Are you looking to work in a dynamic and lively sales environment? The Company: A large media corporation with multiple leading brands across various sectors is seeking a Client Retention Manager to sell their suite of business intelligence tools to FTSE 100 companies. This company is renowned for helping global communities achieve excellence, measure performance, and celebrate success. They also offer excellent training and development opportunities for sales professionals. The Role of Client Retention Manager: Your main responsibilities will include taking ownership of and growing key account spend, ensuring maximum renewal rates for annual subscriptions, and engaging with senior decision-makers across FTSE 100 businesses. The platform you will be working with provides trends, data, insights, training, case studies, and inspiration to help brands and agencies achieve digital marketing excellence. Clients may include Coca-Cola, Tesco, JPMorgan, and GlaxoSmithKline. You should be a consultative sales professional with strong relationship-building skills and experience in account growth through networking and customer engagement. This is a friendly, dynamic sales environment with a strong team spirit. The department is experiencing rapid revenue growth, leading to expansion of the sales team. Requirements for this Client Retention Manager (Renewals Team): At least 3 years of B2B experience, including a minimum of 2 years in corporate subscriptions Strong account management and growth skills Consultative selling approach Excellent interpersonal skills (both written and verbal) Proven track record of meeting sales targets If you believe you are suitable for this Client Retention Manager role, please send your CV to Media IQ, and a consultant will be in touch.
Jun 27, 2025
Full time
Client Retention Manager - Leading Business Intelligence Platform (Renewals Team) Job Sector: BI / SaaS / Research / IT Contract Type: Permanent Location: London Job Reference: Media IQ - GP76BI Position: Client Retention Manager - Leading Business Intelligence Platform (Corporate Subscriptions - Renewals Team) - £32.5K basic salary plus uncapped commission Are you experienced in growing B2B subscription spend of key accounts? Do you want to sell a suite of commercial business intelligence solutions that serve the digital marketing sector? Are you looking to work in a dynamic and lively sales environment? The Company: A large media corporation with multiple leading brands across various sectors is seeking a Client Retention Manager to sell their suite of business intelligence tools to FTSE 100 companies. This company is renowned for helping global communities achieve excellence, measure performance, and celebrate success. They also offer excellent training and development opportunities for sales professionals. The Role of Client Retention Manager: Your main responsibilities will include taking ownership of and growing key account spend, ensuring maximum renewal rates for annual subscriptions, and engaging with senior decision-makers across FTSE 100 businesses. The platform you will be working with provides trends, data, insights, training, case studies, and inspiration to help brands and agencies achieve digital marketing excellence. Clients may include Coca-Cola, Tesco, JPMorgan, and GlaxoSmithKline. You should be a consultative sales professional with strong relationship-building skills and experience in account growth through networking and customer engagement. This is a friendly, dynamic sales environment with a strong team spirit. The department is experiencing rapid revenue growth, leading to expansion of the sales team. Requirements for this Client Retention Manager (Renewals Team): At least 3 years of B2B experience, including a minimum of 2 years in corporate subscriptions Strong account management and growth skills Consultative selling approach Excellent interpersonal skills (both written and verbal) Proven track record of meeting sales targets If you believe you are suitable for this Client Retention Manager role, please send your CV to Media IQ, and a consultant will be in touch.
