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head of retail compliance operations
Senior Technical Manager
PRINCES
About Princes The Princes Group has over 7,000 employees with offices and production sites in the UK, Netherlands, Italy, Poland, France and Mauritius. Princes manufactures 350 different food and drink products responsibly sourced and enjoyed by consumers every day. None of this would be possible without striving to be an employer of choice, where our colleagues are proud to represent our business. Role Description This role drives the overall site delivery and technical teams to ensure quality, legal, food safety, compliance, brand integrity and culture is driven and compliant. This role supports environmental, sustainability and health and safety management across the site. To provide strategic leadership and direction through continuous advancement of technical performance aligned to the functional activity, the business goals keeping our sites safe, legally compliance and quality at the forefront. Maintain a strategic relationship, alignment in direction and standard ways of working through collaboration, shared learnings, and compliance with the Princes' group strategy and the central technical function. Demonstrate leadership, engagement and active participation in all aspects of the business improvement plans and strategies with all site and business functional operational teams, to ensure the technical governance is maintained, improved and considered with all site improvements. Ensuring customer and consumer remains at the centre of technical strategy activity. Active development and identification opportunities to drive site cultures, customer joint improvement plans and site initiatives to maximise Princes' customer satisfaction and relationships. To provide leadership and direction, to ensure that across the technical team's people are engaged, focused, developed and delivering their full potential providing high performance capability. Build capability centrally through a combination of coaching, training to build and directly sustain the technical function in line with the business needs and growth requirements. To fully own all aspects of the technical management for the Princes Manufacturing sites and technical teams within your remit. To ensure strong and proactive relationships are in place within and between site technical and operations teams, divisionally, central technical and site leadership and director level. To develop, drive, manage and deliver the Princes and customers strategic technical agenda and technical plan within your cohort manufacturing sites. To work closely with operations, supply chain and other manufacturing leadership teams and colleagues to ensure that business objectives and plans are fully supported and delivered. Support, drive and project manage pre-FIRM's, crisis incidents, as and when required in line with food alerts, industry wide incidents, recalls and business impacts to maintain, manage and develop protection and prevention strategies. Dissemination and improvement of technical performance and compliance through best practice adoption and active PDCA tools for communication of internal and external demonstration of active engagement workstreams. Provide senior interface with customers and joint business planning activity to deliver exceptional standards to meet customer service and adherence to customers and consumers requirements. Find and provide solutions to solve Technical site issues maintaining consideration to group, customer, business and manufacturing strategies. To manage and develop as appropriate your team(s) within the business area technical function you are responsible for. To deputise for the technical controller (manufacturing) as appropriate. Principal Responsibilities To Work with the Technical controller Manufacturing in setting strategic category technical plans ensuring alignment with site strategic plans including Operations, Commercial and wider technical team strategy plans. Develop 3, 6, 9 month technical strategy plans for active and continuous improvement active plans. Full site technical ownership including; raw material management, thermal processing, governance and compliance of systems, quality management and customer service overseen in accordance with group and divisional ways of working. Ensure site plans address; culture, food safety, brand integrity, continuous improvement, site strategy plan on a page and industry wide plans. To deputise for the technical controller (Manufacturing) Effective leadership and efficient management of the technical function to ensure compliance, continuous improvement and development of the site's standards. To work with the technical director, technical controller other group technical teams in ensuring best practices are identified and shared across sites & central technical (group) functions to deliver the most effective solutions for Princes and our customers. Develop strong and proactive relationships with wider technical and operations counterparts and internal colleagues. To ensure that the team reporting to you are effectively managed in all aspects related to day-to-day business interactions, performance, objective setting and reviews. Lead and develop your direct reports and their teams, ensuring that suitable development and succession plans are in place. Lead in the development and implementation of regular technical reviews and update on projects and specific improvement activities as they relate to you sites of responsibility. Ensure that all requests and tasks allocated to your teams are effectively and proactively managed, maintaining accurate work plans, reviews and oversight. Own, develop and ensure that appropriate reports and KPIs are maintained, with regular reviews completed at a site / business group and total group level. Own, develop and provide analysed monthly KPI reports for your area of responsibility. Develop manufacturing Joint Quality / Technical Plans to ensure that business objectives are clear with defined targets and delivery plans are in place. Develop, lead and support site in the implementation of aligned practices that deliver retailer / certification body Policies and Codes of Practice. Working with the sites ahead of customer audits and visits to ensure compliance to customer Policies and Codes of Practice and that appropriate progress with projects and improvement plans is being made. To lead, develop and support site teams as needed in relation to customer(s) visits and audits. Ensure that any resulting issues and/or opportunities are fully addressed / explored. Enable and facilitate with Princes Group technical leadership in promoting, sharing and embedding best practice across sites and group operations with the aim of delivering the most effective, consistent and robust solutions. Lead and support in the management of quality/food safety issues, liaising with site and group technical teams as required to ensure rapid and satisfactory resolution. Lead projects as relevant and required for your teams and sites of responsibility. Role Requirements Experience of developing and managing high performing teams Degree / Post Graduate level qualification in science or food technology (or equivalent experience). Experience of managing customer technical relationships within a UK retail customer facing role. Technical expertise within a wide range of food manufacturing operations. Experience of technical management at a senior level across different areas of food supply businesses (Site / Supplier / Customer) Comprehensive knowledge of UK retailer codes of practice and how to implement these effectively within food manufacturing and supply businesses. Level 4 HACCP Lead auditor qualifications Project Management skills. SAP/ MES knowledge 3rd party audit knowledge: BRC, IFS, Red Tractor, Soil Association, Claims such as: Organics, Gluten Free To maintain product Food Safety, Legality, Integrity, Authenticity and Quality standards by ensuring all associated policies and procedures are adhered to. Benefits: Cash Car Allowance 25 Days Annual Leave plus Birthday off 14.5% Pension - 5% employee opt in / 9.5% employer Flexible Holiday Option - Buy 5 Additional Days Enhanced Family Friendly & Carers Policies Life Assurance Cover Private Medical Insurance Critical Illness Cover Learning & Development Opportunities Potential Corporate Incentive Scheme (company performance based) At Princes we are committed to making all stages of our recruitment process accessible to all candidates (including application). Please let us know as soon as possible of any additional support or reasonable adjustments you require through the recruitment process by emailing
May 22, 2025
Full time
About Princes The Princes Group has over 7,000 employees with offices and production sites in the UK, Netherlands, Italy, Poland, France and Mauritius. Princes manufactures 350 different food and drink products responsibly sourced and enjoyed by consumers every day. None of this would be possible without striving to be an employer of choice, where our colleagues are proud to represent our business. Role Description This role drives the overall site delivery and technical teams to ensure quality, legal, food safety, compliance, brand integrity and culture is driven and compliant. This role supports environmental, sustainability and health and safety management across the site. To provide strategic leadership and direction through continuous advancement of technical performance aligned to the functional activity, the business goals keeping our sites safe, legally compliance and quality at the forefront. Maintain a strategic relationship, alignment in direction and standard ways of working through collaboration, shared learnings, and compliance with the Princes' group strategy and the central technical function. Demonstrate leadership, engagement and active participation in all aspects of the business improvement plans and strategies with all site and business functional operational teams, to ensure the technical governance is maintained, improved and considered with all site improvements. Ensuring customer and consumer remains at the centre of technical strategy activity. Active development and identification opportunities to drive site cultures, customer joint improvement plans and site initiatives to maximise Princes' customer satisfaction and relationships. To provide leadership and direction, to ensure that across the technical team's people are engaged, focused, developed and delivering their full potential providing high performance capability. Build capability centrally through a combination of coaching, training to build and directly sustain the technical function in line with the business needs and growth requirements. To fully own all aspects of the technical management for the Princes Manufacturing sites and technical teams within your remit. To ensure strong and proactive relationships are in place within and between site technical and operations teams, divisionally, central technical and site leadership and director level. To develop, drive, manage and deliver the Princes and customers strategic technical agenda and technical plan within your cohort manufacturing sites. To work closely with operations, supply chain and other manufacturing leadership teams and colleagues to ensure that business objectives and plans are fully supported and delivered. Support, drive and project manage pre-FIRM's, crisis incidents, as and when required in line with food alerts, industry wide incidents, recalls and business impacts to maintain, manage and develop protection and prevention strategies. Dissemination and improvement of technical performance and compliance through best practice adoption and active PDCA tools for communication of internal and external demonstration of active engagement workstreams. Provide senior interface with customers and joint business planning activity to deliver exceptional standards to meet customer service and adherence to customers and consumers requirements. Find and provide solutions to solve Technical site issues maintaining consideration to group, customer, business and manufacturing strategies. To manage and develop as appropriate your team(s) within the business area technical function you are responsible for. To deputise for the technical controller (manufacturing) as appropriate. Principal Responsibilities To Work with the Technical controller Manufacturing in setting strategic category technical plans ensuring alignment with site strategic plans including Operations, Commercial and wider technical team strategy plans. Develop 3, 6, 9 month technical strategy plans for active and continuous improvement active plans. Full site technical ownership including; raw material management, thermal processing, governance and compliance of systems, quality management and customer service overseen in accordance with group and divisional ways of working. Ensure site plans address; culture, food safety, brand integrity, continuous improvement, site strategy plan on a page and industry wide plans. To deputise for the technical controller (Manufacturing) Effective leadership and efficient management of the technical function to ensure compliance, continuous improvement and development of the site's standards. To work with the technical director, technical controller other group technical teams in ensuring best practices are identified and shared across sites & central technical (group) functions to deliver the most effective solutions for Princes and our customers. Develop strong and proactive relationships with wider technical and operations counterparts and internal colleagues. To ensure that the team reporting to you are effectively managed in all aspects related to day-to-day business interactions, performance, objective setting and reviews. Lead and develop your direct reports and their teams, ensuring that suitable development and succession plans are in place. Lead in the development and implementation of regular technical reviews and update on projects and specific improvement activities as they relate to you sites of responsibility. Ensure that all requests and tasks allocated to your teams are effectively and proactively managed, maintaining accurate work plans, reviews and oversight. Own, develop and ensure that appropriate reports and KPIs are maintained, with regular reviews completed at a site / business group and total group level. Own, develop and provide analysed monthly KPI reports for your area of responsibility. Develop manufacturing Joint Quality / Technical Plans to ensure that business objectives are clear with defined targets and delivery plans are in place. Develop, lead and support site in the implementation of aligned practices that deliver retailer / certification body Policies and Codes of Practice. Working with the sites ahead of customer audits and visits to ensure compliance to customer Policies and Codes of Practice and that appropriate progress with projects and improvement plans is being made. To lead, develop and support site teams as needed in relation to customer(s) visits and audits. Ensure that any resulting issues and/or opportunities are fully addressed / explored. Enable and facilitate with Princes Group technical leadership in promoting, sharing and embedding best practice across sites and group operations with the aim of delivering the most effective, consistent and robust solutions. Lead and support in the management of quality/food safety issues, liaising with site and group technical teams as required to ensure rapid and satisfactory resolution. Lead projects as relevant and required for your teams and sites of responsibility. Role Requirements Experience of developing and managing high performing teams Degree / Post Graduate level qualification in science or food technology (or equivalent experience). Experience of managing customer technical relationships within a UK retail customer facing role. Technical expertise within a wide range of food manufacturing operations. Experience of technical management at a senior level across different areas of food supply businesses (Site / Supplier / Customer) Comprehensive knowledge of UK retailer codes of practice and how to implement these effectively within food manufacturing and supply businesses. Level 4 HACCP Lead auditor qualifications Project Management skills. SAP/ MES knowledge 3rd party audit knowledge: BRC, IFS, Red Tractor, Soil Association, Claims such as: Organics, Gluten Free To maintain product Food Safety, Legality, Integrity, Authenticity and Quality standards by ensuring all associated policies and procedures are adhered to. Benefits: Cash Car Allowance 25 Days Annual Leave plus Birthday off 14.5% Pension - 5% employee opt in / 9.5% employer Flexible Holiday Option - Buy 5 Additional Days Enhanced Family Friendly & Carers Policies Life Assurance Cover Private Medical Insurance Critical Illness Cover Learning & Development Opportunities Potential Corporate Incentive Scheme (company performance based) At Princes we are committed to making all stages of our recruitment process accessible to all candidates (including application). Please let us know as soon as possible of any additional support or reasonable adjustments you require through the recruitment process by emailing
IT Release Manager
JD SPORTS FASHION Bury, Lancashire
JD Sports- Head Office, Warwick House, Bury, Bury, United Kingdom Req 24 March 2025 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. We operate in both on-premises and cloud environments. As a Technology Release Manager , you will play a crucial role in planning, managing, and overseeing software releases across various IT environments. We have outsourced the execution layer for Digital Release Management, and we expect this person to take a hands-on approach to consolidate processes and unify toolsets that are currently separate between Digital and the other business areas (Retail and Supply Chain). This role is key to ensuring efficient, standardised release processes across the organisation while driving stability and reliability in IT services. We are committed to supporting the internal growth of this function so that it evolves into the governance and enablement layer for the Group Technology Release Management function. The Technology Release Manager will oversee release management across Digital, Retail, and Supply Chain business areas, working towards a consolidated and standardised approach to release management. They will collaborate closely with project managers, development teams, QA teams, and key stakeholders to ensure a consistent and effective release process across the organization. What You'll Be Doing: Release Management: Manage the outsourced Digital Release execution layer, ensuring alignment with Retail and Supply Chain release processes. Work towards consolidating release processes and toolsets across business units to establish a unified framework. Develop, implement, and oversee release management strategies and processes. Plan, schedule, and coordinate software releases, ensuring alignment with business goals. Ensure proper version control and documentation for all releases. Governance and Compliance: Lay the foundation for a governance and enablement function within the Group Technology Release Management framework. Establish governance frameworks and best practices for release management. Ensure compliance with internal policies, industry standards, and regulatory requirements. Maintain and enforce change control policies to manage risks effectively. Stakeholder Collaboration: Work closely with development, QA, operations, and business teams to ensure smooth releases. Act as a bridge between technical and business teams to align release expectations and outcomes. Communicate release schedules, risks, and impacts to relevant stakeholders. Risk and Issue Management: Identify potential release-related risks and develop mitigation strategies. Manage release-related incidents, ensuring rapid issue resolution and minimal business impact. Conduct post-release reviews to analyse issues and drive continuous improvements. Identify opportunities to automate release processes to improve efficiency and reliability. Drive the adoption of DevOps principles, CI/CD pipelines, and release automation tools. Performance Monitoring & Reporting: Track key release metrics, including deployment success rates and incident resolution times. Provide regular reports on release performance to senior management, ensuring visibility across Digital, Retail, and Supply Chain. What We're Looking For: Required Skills and Experience: Experience working in hybrid IT environments, managing releases across both on-premises data centres and cloud platforms (AWS, Azure, GCP). Extensive experience in end-to-end release management execution, including planning, scheduling, coordination, and post-release reviews. Strong understanding of release governance frameworks and best practices, with a proven track record of implementing structured release management processes. Experience in managing large-scale releases across multiple business units, ensuring seamless integration between Digital, Retail, and Supply Chain. Strong background in ITIL-based Change & Release Management, with expertise in risk assessment, compliance, and quality assurance. Proven ability to manage outsourced release execution layers, ensuring alignment with organisational objectives and quality standards. Exceptional stakeholder management and leadership skills, capable of influencing cross-functional teams and driving best practices in release governance. Excellent communication, leadership, and interpersonal skills, with the ability to build strong relationships with both technical and business stakeholders. Experience with release automation tools and CI/CD pipelines (e.g., Jenkins, GitLab CI/CD, Azure DevOps). Strong analytical and problem-solving skills, with a proactive approach to identifying and resolving issues. Experience in managing budgets and resources effectively. Knowledge of specific technology areas (e.g., eCommerce platforms, cloud technology, Retail systems, ERP systems, monitoring tools, etc.). Proven experience in implementing and automating release processes via ITSM toolsets (e.g., ServiceNow, BMC Remedy, Jira Service Management). Desired Qualifications: Degree in Information Technology or a related field. ITIL Foundation or ITIL Intermediate certification, with a strong focus on Release & Change Management. Certification in Agile, DevOps, or SAFe Release Train Engineer. Extensive experience governing enterprise-wide release strategies, ensuring compliance with industry regulations and best practices. Bachelor's in information technology, Computer Science, or a related field. 7+ years of experience in technology release management, governance, and execution. The Company: The JD Group is a leading omnichannel retailer of Sports Fashion, Street & Premium Fashion, Outdoors and Gyms with over 90,000 colleagues over 4,500 stores across several retail fascia's in over 36 countries around the world. We are an equal opportunities employer who embraces and values differences. We recognise the importance of an inclusive workplace culture in which everyone can thrive irrespective of their background or identity. To be a part of this successful and continuously growing company, you will have the desire to ingrain our strategic goals of being a people first, a digital leader and customer focused organisation which provides operational excellence and is continuous with identifying new areas of growth into our day-to-day. We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits: Staff Discount on qualifying purchases across Group retail stores and online. Discounted Gym membership. Personal development opportunities to learn and develop at work. Access to Apprenticeships and accredited qualifications. Interested? If you are interested in this position, then press the Apply Now button . Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of your application, please consider your application to have been unsuccessful on this occasion. Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager.
May 22, 2025
Full time
JD Sports- Head Office, Warwick House, Bury, Bury, United Kingdom Req 24 March 2025 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. We operate in both on-premises and cloud environments. As a Technology Release Manager , you will play a crucial role in planning, managing, and overseeing software releases across various IT environments. We have outsourced the execution layer for Digital Release Management, and we expect this person to take a hands-on approach to consolidate processes and unify toolsets that are currently separate between Digital and the other business areas (Retail and Supply Chain). This role is key to ensuring efficient, standardised release processes across the organisation while driving stability and reliability in IT services. We are committed to supporting the internal growth of this function so that it evolves into the governance and enablement layer for the Group Technology Release Management function. The Technology Release Manager will oversee release management across Digital, Retail, and Supply Chain business areas, working towards a consolidated and standardised approach to release management. They will collaborate closely with project managers, development teams, QA teams, and key stakeholders to ensure a consistent and effective release process across the organization. What You'll Be Doing: Release Management: Manage the outsourced Digital Release execution layer, ensuring alignment with Retail and Supply Chain release processes. Work towards consolidating release processes and toolsets across business units to establish a unified framework. Develop, implement, and oversee release management strategies and processes. Plan, schedule, and coordinate software releases, ensuring alignment with business goals. Ensure proper version control and documentation for all releases. Governance and Compliance: Lay the foundation for a governance and enablement function within the Group Technology Release Management framework. Establish governance frameworks and best practices for release management. Ensure compliance with internal policies, industry standards, and regulatory requirements. Maintain and enforce change control policies to manage risks effectively. Stakeholder Collaboration: Work closely with development, QA, operations, and business teams to ensure smooth releases. Act as a bridge between technical and business teams to align release expectations and outcomes. Communicate release schedules, risks, and impacts to relevant stakeholders. Risk and Issue Management: Identify potential release-related risks and develop mitigation strategies. Manage release-related incidents, ensuring rapid issue resolution and minimal business impact. Conduct post-release reviews to analyse issues and drive continuous improvements. Identify opportunities to automate release processes to improve efficiency and reliability. Drive the adoption of DevOps principles, CI/CD pipelines, and release automation tools. Performance Monitoring & Reporting: Track key release metrics, including deployment success rates and incident resolution times. Provide regular reports on release performance to senior management, ensuring visibility across Digital, Retail, and Supply Chain. What We're Looking For: Required Skills and Experience: Experience working in hybrid IT environments, managing releases across both on-premises data centres and cloud platforms (AWS, Azure, GCP). Extensive experience in end-to-end release management execution, including planning, scheduling, coordination, and post-release reviews. Strong understanding of release governance frameworks and best practices, with a proven track record of implementing structured release management processes. Experience in managing large-scale releases across multiple business units, ensuring seamless integration between Digital, Retail, and Supply Chain. Strong background in ITIL-based Change & Release Management, with expertise in risk assessment, compliance, and quality assurance. Proven ability to manage outsourced release execution layers, ensuring alignment with organisational objectives and quality standards. Exceptional stakeholder management and leadership skills, capable of influencing cross-functional teams and driving best practices in release governance. Excellent communication, leadership, and interpersonal skills, with the ability to build strong relationships with both technical and business stakeholders. Experience with release automation tools and CI/CD pipelines (e.g., Jenkins, GitLab CI/CD, Azure DevOps). Strong analytical and problem-solving skills, with a proactive approach to identifying and resolving issues. Experience in managing budgets and resources effectively. Knowledge of specific technology areas (e.g., eCommerce platforms, cloud technology, Retail systems, ERP systems, monitoring tools, etc.). Proven experience in implementing and automating release processes via ITSM toolsets (e.g., ServiceNow, BMC Remedy, Jira Service Management). Desired Qualifications: Degree in Information Technology or a related field. ITIL Foundation or ITIL Intermediate certification, with a strong focus on Release & Change Management. Certification in Agile, DevOps, or SAFe Release Train Engineer. Extensive experience governing enterprise-wide release strategies, ensuring compliance with industry regulations and best practices. Bachelor's in information technology, Computer Science, or a related field. 7+ years of experience in technology release management, governance, and execution. The Company: The JD Group is a leading omnichannel retailer of Sports Fashion, Street & Premium Fashion, Outdoors and Gyms with over 90,000 colleagues over 4,500 stores across several retail fascia's in over 36 countries around the world. We are an equal opportunities employer who embraces and values differences. We recognise the importance of an inclusive workplace culture in which everyone can thrive irrespective of their background or identity. To be a part of this successful and continuously growing company, you will have the desire to ingrain our strategic goals of being a people first, a digital leader and customer focused organisation which provides operational excellence and is continuous with identifying new areas of growth into our day-to-day. We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits: Staff Discount on qualifying purchases across Group retail stores and online. Discounted Gym membership. Personal development opportunities to learn and develop at work. Access to Apprenticeships and accredited qualifications. Interested? If you are interested in this position, then press the Apply Now button . Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of your application, please consider your application to have been unsuccessful on this occasion. Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager.
ERP & CRM Software Solutions for London Businesses
Nizisolutions
Home News Blog ERP & CRM Software Solutions for London Businesses ERP & CRM Software Solutions for London Businesses: Unlock Growth with Nizi Solutions UK Introduction: Why Your Business Needs ERP & CRM Software in London In today's fast-paced business environment, London companies need more than just basic software solutions-they need integrated, powerful, and scalable systems that streamline operations, improve customer relations, and boost profitability. At Nizi Solutions UK, we specialize in providing advanced ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) software tailored specifically for businesses in the heart of London. Whether you're a growing startup or an established enterprise, our solutions are designed to transform your processes and help you thrive in a competitive market. The Power of ERP & CRM Integration What Is ERP Software? Enterprise Resource Planning (ERP) software is an all-in-one business management solution that centralizes core processes like finance, inventory, human resources, and supply chain management into a unified platform. With ERP, businesses gain: Real-time data insights: Make data-driven decisions based on up-to-date information. Improved efficiency: Automate routine tasks to reduce manual errors. Scalability: Easily adapt and grow as your business expands. What Is CRM Software? Customer Relationship Management (CRM) software is designed to enhance customer interactions by organizing customer data, sales activities, and support services . It helps businesses: Enhance customer experience: Personalize interactions and build stronger relationships. Boost sales performance: Track leads and streamline sales processes for higher conversions. Increase customer retention: Deliver exceptional customer service and support. The Benefits of ERP & CRM Integration Imagine the power of combining ERP and CRM in a single software solution. When integrated, these systems offer unparalleled advantages: Seamless data flow: Eliminate data silos and ensure consistent information across departments. Enhanced customer insights: Leverage combined financial and customer data to gain a 360-degree view of your business. Improved decision-making: Use comprehensive analytics to forecast trends and make strategic decisions. Features of Nizi Solutions UK's ERP & CRM Software 1. Centralized Data Management Our ERP & CRM software offers a centralized platform where all your business data is stored securely. From customer information and sales records to financial data and inventory details, everything is at your fingertips, accessible from a single dashboard. 2. Real-Time Analytics & Reporting Gain valuable insights with real-time analytics and custom reporting tools . Make informed decisions with detailed financial reports, sales forecasts, and performance metrics. Our software supports integration with leading data visualization tools for even deeper analysis. 3. Customizable & Scalable Solutions Every business in London is unique, which is why our ERP & CRM software is highly customizable . Whether you need specific modules for manufacturing, retail, or services, our software adapts to your needs. Additionally, it is scalable , ensuring it can grow alongside your business without the need for major overhauls. 4. Enhanced Security & Compliance Security is a top priority for London businesses, especially in industries like finance, healthcare, and retail. Our software includes robust data protection measures and adheres to GDPR compliance standards, ensuring your data is always safe and secure. 5. Seamless Integration with Existing Systems Our ERP & CRM software integrates effortlessly with your existing business applications, including accounting software, e-commerce platforms, and communication tools . This minimizes disruption and enhances the efficiency of your business operations. Why Choose Nizi Solutions UK for ERP & CRM Software? Expertise in the London Market We understand the unique challenges faced by businesses in London. Our team at Nizi Solutions UK has extensive experience working with companies across various industries, from tech startups in Shoreditch to established financial firms in Canary Wharf. We tailor our solutions to meet the specific needs of the London business environment. Dedicated Support & Training We don't just provide software-we partner with you every step of the way. Our dedicated support team offers 24/7 assistance , ensuring your software runs smoothly. We also provide comprehensive training to help your staff make the most of the system's features, driving maximum ROI. Cutting-Edge Technology At Nizi Solutions UK, we leverage the latest in cloud technology and AI-driven analytics to keep your ERP & CRM software at the forefront of innovation. Our systems are built for reliability, speed, and performance , helping you stay ahead of the competition. Success Stories: How Our ERP & CRM Software Transformed London Businesses Case Study 1: Retail Transformation A mid-sized retail company in London was struggling with fragmented systems and inconsistent data. With our integrated ERP & CRM solution, they streamlined their inventory management and improved customer engagement, leading to a 20% increase in sales within six months. A financial advisory firm needed a robust system to manage client data and regulatory compliance. Our software helped them automate client onboarding and reporting, reducing manual errors and improving compliance. The result? A 30% boost in productivity . Get Started with Nizi Solutions UK Today Are you ready to transform your business operations with cutting-edge ERP & CRM software? Contact Nizi Solutions UK today to schedule a free consultation . Our experts are here to discuss your needs and show you how our tailored solutions can drive growth and efficiency for your London business. Visit our website for more details and to book a demo! Conclusion In a city as dynamic as London, staying ahead requires the best in business technology. At Nizi Solutions UK, we provide ERP & CRM software that is not only powerful and scalable but also tailored to the unique needs of London businesses. Let us help you streamline your operations, enhance customer relationships, and unlock new opportunities for growth. Frequently Asked Questions (FAQ) Q1: How long does it take to implement your ERP & CRM software? The implementation timeline depends on your business size and requirements. However, our streamlined process ensures you can start using the core features within weeks. Q2: Can I integrate your ERP & CRM software with my existing systems? Yes, our software is designed to integrate seamlessly with popular business applications, including accounting and e-commerce platforms. Q3: Is your software GDPR compliant? Absolutely. We take data privacy seriously and ensure that our solutions comply with GDPR and other data protection regulations.
May 22, 2025
Full time
Home News Blog ERP & CRM Software Solutions for London Businesses ERP & CRM Software Solutions for London Businesses: Unlock Growth with Nizi Solutions UK Introduction: Why Your Business Needs ERP & CRM Software in London In today's fast-paced business environment, London companies need more than just basic software solutions-they need integrated, powerful, and scalable systems that streamline operations, improve customer relations, and boost profitability. At Nizi Solutions UK, we specialize in providing advanced ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) software tailored specifically for businesses in the heart of London. Whether you're a growing startup or an established enterprise, our solutions are designed to transform your processes and help you thrive in a competitive market. The Power of ERP & CRM Integration What Is ERP Software? Enterprise Resource Planning (ERP) software is an all-in-one business management solution that centralizes core processes like finance, inventory, human resources, and supply chain management into a unified platform. With ERP, businesses gain: Real-time data insights: Make data-driven decisions based on up-to-date information. Improved efficiency: Automate routine tasks to reduce manual errors. Scalability: Easily adapt and grow as your business expands. What Is CRM Software? Customer Relationship Management (CRM) software is designed to enhance customer interactions by organizing customer data, sales activities, and support services . It helps businesses: Enhance customer experience: Personalize interactions and build stronger relationships. Boost sales performance: Track leads and streamline sales processes for higher conversions. Increase customer retention: Deliver exceptional customer service and support. The Benefits of ERP & CRM Integration Imagine the power of combining ERP and CRM in a single software solution. When integrated, these systems offer unparalleled advantages: Seamless data flow: Eliminate data silos and ensure consistent information across departments. Enhanced customer insights: Leverage combined financial and customer data to gain a 360-degree view of your business. Improved decision-making: Use comprehensive analytics to forecast trends and make strategic decisions. Features of Nizi Solutions UK's ERP & CRM Software 1. Centralized Data Management Our ERP & CRM software offers a centralized platform where all your business data is stored securely. From customer information and sales records to financial data and inventory details, everything is at your fingertips, accessible from a single dashboard. 2. Real-Time Analytics & Reporting Gain valuable insights with real-time analytics and custom reporting tools . Make informed decisions with detailed financial reports, sales forecasts, and performance metrics. Our software supports integration with leading data visualization tools for even deeper analysis. 3. Customizable & Scalable Solutions Every business in London is unique, which is why our ERP & CRM software is highly customizable . Whether you need specific modules for manufacturing, retail, or services, our software adapts to your needs. Additionally, it is scalable , ensuring it can grow alongside your business without the need for major overhauls. 4. Enhanced Security & Compliance Security is a top priority for London businesses, especially in industries like finance, healthcare, and retail. Our software includes robust data protection measures and adheres to GDPR compliance standards, ensuring your data is always safe and secure. 5. Seamless Integration with Existing Systems Our ERP & CRM software integrates effortlessly with your existing business applications, including accounting software, e-commerce platforms, and communication tools . This minimizes disruption and enhances the efficiency of your business operations. Why Choose Nizi Solutions UK for ERP & CRM Software? Expertise in the London Market We understand the unique challenges faced by businesses in London. Our team at Nizi Solutions UK has extensive experience working with companies across various industries, from tech startups in Shoreditch to established financial firms in Canary Wharf. We tailor our solutions to meet the specific needs of the London business environment. Dedicated Support & Training We don't just provide software-we partner with you every step of the way. Our dedicated support team offers 24/7 assistance , ensuring your software runs smoothly. We also provide comprehensive training to help your staff make the most of the system's features, driving maximum ROI. Cutting-Edge Technology At Nizi Solutions UK, we leverage the latest in cloud technology and AI-driven analytics to keep your ERP & CRM software at the forefront of innovation. Our systems are built for reliability, speed, and performance , helping you stay ahead of the competition. Success Stories: How Our ERP & CRM Software Transformed London Businesses Case Study 1: Retail Transformation A mid-sized retail company in London was struggling with fragmented systems and inconsistent data. With our integrated ERP & CRM solution, they streamlined their inventory management and improved customer engagement, leading to a 20% increase in sales within six months. A financial advisory firm needed a robust system to manage client data and regulatory compliance. Our software helped them automate client onboarding and reporting, reducing manual errors and improving compliance. The result? A 30% boost in productivity . Get Started with Nizi Solutions UK Today Are you ready to transform your business operations with cutting-edge ERP & CRM software? Contact Nizi Solutions UK today to schedule a free consultation . Our experts are here to discuss your needs and show you how our tailored solutions can drive growth and efficiency for your London business. Visit our website for more details and to book a demo! Conclusion In a city as dynamic as London, staying ahead requires the best in business technology. At Nizi Solutions UK, we provide ERP & CRM software that is not only powerful and scalable but also tailored to the unique needs of London businesses. Let us help you streamline your operations, enhance customer relationships, and unlock new opportunities for growth. Frequently Asked Questions (FAQ) Q1: How long does it take to implement your ERP & CRM software? The implementation timeline depends on your business size and requirements. However, our streamlined process ensures you can start using the core features within weeks. Q2: Can I integrate your ERP & CRM software with my existing systems? Yes, our software is designed to integrate seamlessly with popular business applications, including accounting and e-commerce platforms. Q3: Is your software GDPR compliant? Absolutely. We take data privacy seriously and ensure that our solutions comply with GDPR and other data protection regulations.
IT Service & Support Manager
DHL Germany Hounslow, London
Pay Rate: Grade J Contract Type: Permanent (Full-Time) Location: London Gatwick - RH6 0JWwith regular travel to other aviation and travel sites DHL, an award-winning, leading supply chain business is seeking an IT Service and Support Manager who will be responsible for the day-to-day operational delivery of IT services across multiple live contracts, ensuring service stability, ownership of incidents, resolution of end-user issues, and team accountability. This role will lead a team of 7, with 2 direct reports distributed across UK airport and rail locations, overseeing all IT support activity across hardware, software, applications and infrastructure. IT is the nerve system of Supply Chain - we connect different parts of our organisation with each other and to customers, translating business needs into solutions across the globe. Our IT professionals play a vital role as strategic partners, capable of enacting value-adding change through standardisation, differentiation, and innovation. WHAT DOES THE ROLE ENTAIL? As part of your normal duties, whilst maintaining excellent health and safety practices, you will be responsible for: Hands-on leadership role, not a desk-bound manager position. The successful candidate will be comfortable operating at pace, in live environments, and engaging confidently with operational stakeholders. The role covers BAU IT operations only, with participation in the out-of-hours escalation rota for high-priority incidents. Responsible for the ServiceNow queues and ensure ticket triage, assignment and resolution is timely, visible, and effective. Own and lead end-to-end BAU support for aviation operations, including SITA AMS and similar ground handling platforms. Lead, coach and support a geographically dispersed team of IT Managers, Analysts and Senior Analysts. Drive resolution of user issues (devices, applications, enterprise tools), ensuring team follow-up, customer communication, and service recovery. Act as the escalation point for critical operational issues and coordinate incident resolution across IT and supplier teams. Maintain the service playbook for applications, services, hardware, escalation protocols and ownership. Ensure robust team onboarding, local site handovers, risk registers and continuity plans are in place. Drive service quality improvements, team capability, and compliance with internal ITIL-based processes. Represent IT in operational reviews, user forums, and incident response calls. Manage site visits, reviews, and ensure visibility of team activity to leadership and users. Embed service discipline: ticket hygiene, communication standards, professional conduct, and accountability. Support the Head of IT in ensuring customer satisfaction and stakeholder communication around service delivery. WHAT DO WE NEED FROM YOU? Proven track record in managing IT service teams, ideally in aviation or complex operational environments. In depth experience of IT service management or support leadership role, ideally across multiple sites or contracts. Must be comfortable being visible and accountable within the business - able to handle direct engagement and escalations from the customer. Resilience under pressure and able to manage competing priorities, rapid escalations, and operational noise calmly. Hands-on willingness to jump in and help solve problems rather than manage from a distance. Experience managing a Service Desk function or operational support team with a high-ticket volume. Demonstrable hands-on experience with ServiceNow, including queue management and escalation protocols. Experience operating in live, time-critical environments such as transport, aviation, logistics, retail or healthcare. Proven record of improving service levels, team performance, and end-user satisfaction. WHY CHOOSE US? As well as competitive pay rates, you will be entitled to an award-winning range of benefits including: Access to our Private Medical Insurance through AXA Health. Use of a company car (or car allowance), with choice from a variety of manufacturers including hybrid and electric vehicle options. Free confidential 24/7 GP Service. Hundreds of discounts (including Retail, Childcare + Gym). Affordable loans & Enhanced Pension Scheme. 24/7 employee support service for you (+ family) with access to free counselling and much more. OUR APPROACH TO DIVERSITY & INCLUSION We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our Global approach to Diversity, Equity, Inclusion & Belonging: BE AN ESSENTIAL PART OF EVERYDAY LIFE DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.
May 22, 2025
Full time
Pay Rate: Grade J Contract Type: Permanent (Full-Time) Location: London Gatwick - RH6 0JWwith regular travel to other aviation and travel sites DHL, an award-winning, leading supply chain business is seeking an IT Service and Support Manager who will be responsible for the day-to-day operational delivery of IT services across multiple live contracts, ensuring service stability, ownership of incidents, resolution of end-user issues, and team accountability. This role will lead a team of 7, with 2 direct reports distributed across UK airport and rail locations, overseeing all IT support activity across hardware, software, applications and infrastructure. IT is the nerve system of Supply Chain - we connect different parts of our organisation with each other and to customers, translating business needs into solutions across the globe. Our IT professionals play a vital role as strategic partners, capable of enacting value-adding change through standardisation, differentiation, and innovation. WHAT DOES THE ROLE ENTAIL? As part of your normal duties, whilst maintaining excellent health and safety practices, you will be responsible for: Hands-on leadership role, not a desk-bound manager position. The successful candidate will be comfortable operating at pace, in live environments, and engaging confidently with operational stakeholders. The role covers BAU IT operations only, with participation in the out-of-hours escalation rota for high-priority incidents. Responsible for the ServiceNow queues and ensure ticket triage, assignment and resolution is timely, visible, and effective. Own and lead end-to-end BAU support for aviation operations, including SITA AMS and similar ground handling platforms. Lead, coach and support a geographically dispersed team of IT Managers, Analysts and Senior Analysts. Drive resolution of user issues (devices, applications, enterprise tools), ensuring team follow-up, customer communication, and service recovery. Act as the escalation point for critical operational issues and coordinate incident resolution across IT and supplier teams. Maintain the service playbook for applications, services, hardware, escalation protocols and ownership. Ensure robust team onboarding, local site handovers, risk registers and continuity plans are in place. Drive service quality improvements, team capability, and compliance with internal ITIL-based processes. Represent IT in operational reviews, user forums, and incident response calls. Manage site visits, reviews, and ensure visibility of team activity to leadership and users. Embed service discipline: ticket hygiene, communication standards, professional conduct, and accountability. Support the Head of IT in ensuring customer satisfaction and stakeholder communication around service delivery. WHAT DO WE NEED FROM YOU? Proven track record in managing IT service teams, ideally in aviation or complex operational environments. In depth experience of IT service management or support leadership role, ideally across multiple sites or contracts. Must be comfortable being visible and accountable within the business - able to handle direct engagement and escalations from the customer. Resilience under pressure and able to manage competing priorities, rapid escalations, and operational noise calmly. Hands-on willingness to jump in and help solve problems rather than manage from a distance. Experience managing a Service Desk function or operational support team with a high-ticket volume. Demonstrable hands-on experience with ServiceNow, including queue management and escalation protocols. Experience operating in live, time-critical environments such as transport, aviation, logistics, retail or healthcare. Proven record of improving service levels, team performance, and end-user satisfaction. WHY CHOOSE US? As well as competitive pay rates, you will be entitled to an award-winning range of benefits including: Access to our Private Medical Insurance through AXA Health. Use of a company car (or car allowance), with choice from a variety of manufacturers including hybrid and electric vehicle options. Free confidential 24/7 GP Service. Hundreds of discounts (including Retail, Childcare + Gym). Affordable loans & Enhanced Pension Scheme. 24/7 employee support service for you (+ family) with access to free counselling and much more. OUR APPROACH TO DIVERSITY & INCLUSION We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our Global approach to Diversity, Equity, Inclusion & Belonging: BE AN ESSENTIAL PART OF EVERYDAY LIFE DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.
Amazon
Tax Manager, Canada Indirect Tax Planning
Amazon
Amazon's Canada Indirect Tax team is looking for a Tax Manager in our Indirect Tax Planning team! In this role you will help manage, coordinate, oversee and set the strategy for all Canadian indirect tax planning activities, reporting directly to the Head of Canada Indirect Tax. The role offers many opportunities for you to Think Big, be creative, and to solve complex and interesting problems. What kind of tax technical do I need? To be successful in the role you need to have experience in Canadian indirect tax (GST/HST/PST) advisory that includes providing technical and practical guidance on complex Canadian indirect tax topics, understanding impacts of relevant court decisions, and understanding user experience with respect to Canadian indirect tax federally and across all four sales tax provinces. You must demonstrate a proven ability to identify and manage tax risks and execute on projects. Having experience in providing technical indirect tax advice for large, national retail operations would be an asset. What other skills do I need? The breadth of our businesses requires the ability process, organize, and understand complex variables and use cases, the interplay of the tax rules to those variables and uses cases, and present that analysis and recommendations in a clear and logical manner. In this role, you will need to gain a deep understanding of Amazon's various business models and end-to-end systems in order to ensure effective and clear communication of requirements with business partners, stakeholders senior tax leadership. You must be comfortable operating independently and providing guidance and direction to non-tax business partners and stakeholders. What else will I be doing? You will also have opportunities to support the wider Canada Indirect Tax team with audit, controllership, tax planning and policy efforts. For example, understanding and communicating the impacts of new tax laws or policies to businesses and other stakeholders, understanding compliance, controllership, and audit requirements to ensure comprehensive and clear requirements are provided to business and partner teams. You will work closely with other members of the global tax department to obtain cross-functional tax subject matter input, and ensure coordination of cross-functional tax solutions and approaches. Key job responsibilities In this role you will help support the management and coordination of Canada indirect tax planning and related enquiries for all Amazon businesses (except AWS), including: - Drafting and reviewing tax requirements related to business launches and ensuring those requirements are implemented correctly - Developing test plans and sign off on test transactions related to new business and product launches - Providing Canada indirect tax planning input to global projects - Managing complex tax technical planning projects - Identifying and tracking planning and policy trends, both in Canada and globally - Researching complex Canadian indirect tax issues - Drafting tax technical memos and opinions - Liaising with advisors and tax authorities on matters relating to Canadian indirect tax planning and the Amazon businesses - Developing and implementing internal processes to improve efficiency and controllership - Analyzing legislative changes for Canada indirect tax that impact Amazon's businesses - Reporting on planning initiatives and launches to senior leaders - Promoting indirect tax awareness and knowledge internally including liaising with key stakeholders on changes to systems, policies and processes - Assisting with career development of other team members About the team In addition to providing high quality tax technical advice on complex or ambiguous areas, our team helps our partners see around corners, thinking through long-term implications of decisions, and the tax user experience. We also help our partner teams move quickly by outlining various options and practical solutions for moving forward. Most importantly, we build lasting relationships with our partners, gain a deep understanding of their businesses, systems, and flows, and have a lot of fun while doing it! Amazonians work in office 5 days a week. BASIC QUALIFICATIONS - 5+ years of tax, finance or a related analytical field experience - Experience working in a large public accounting firm or multi-national corporate tax department - Experience researching indirect tax issues including taxability of products and services. - 5+ years in providing Canadian indirect tax advisory/planning guidance on complex issues and transactions across GST/HST/QST/PST. PREFERRED QUALIFICATIONS - Experience relating complex tax risks to non-tax business stakeholders Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary for this position ranges from $89,200/year up to $149,000/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
May 22, 2025
Full time
Amazon's Canada Indirect Tax team is looking for a Tax Manager in our Indirect Tax Planning team! In this role you will help manage, coordinate, oversee and set the strategy for all Canadian indirect tax planning activities, reporting directly to the Head of Canada Indirect Tax. The role offers many opportunities for you to Think Big, be creative, and to solve complex and interesting problems. What kind of tax technical do I need? To be successful in the role you need to have experience in Canadian indirect tax (GST/HST/PST) advisory that includes providing technical and practical guidance on complex Canadian indirect tax topics, understanding impacts of relevant court decisions, and understanding user experience with respect to Canadian indirect tax federally and across all four sales tax provinces. You must demonstrate a proven ability to identify and manage tax risks and execute on projects. Having experience in providing technical indirect tax advice for large, national retail operations would be an asset. What other skills do I need? The breadth of our businesses requires the ability process, organize, and understand complex variables and use cases, the interplay of the tax rules to those variables and uses cases, and present that analysis and recommendations in a clear and logical manner. In this role, you will need to gain a deep understanding of Amazon's various business models and end-to-end systems in order to ensure effective and clear communication of requirements with business partners, stakeholders senior tax leadership. You must be comfortable operating independently and providing guidance and direction to non-tax business partners and stakeholders. What else will I be doing? You will also have opportunities to support the wider Canada Indirect Tax team with audit, controllership, tax planning and policy efforts. For example, understanding and communicating the impacts of new tax laws or policies to businesses and other stakeholders, understanding compliance, controllership, and audit requirements to ensure comprehensive and clear requirements are provided to business and partner teams. You will work closely with other members of the global tax department to obtain cross-functional tax subject matter input, and ensure coordination of cross-functional tax solutions and approaches. Key job responsibilities In this role you will help support the management and coordination of Canada indirect tax planning and related enquiries for all Amazon businesses (except AWS), including: - Drafting and reviewing tax requirements related to business launches and ensuring those requirements are implemented correctly - Developing test plans and sign off on test transactions related to new business and product launches - Providing Canada indirect tax planning input to global projects - Managing complex tax technical planning projects - Identifying and tracking planning and policy trends, both in Canada and globally - Researching complex Canadian indirect tax issues - Drafting tax technical memos and opinions - Liaising with advisors and tax authorities on matters relating to Canadian indirect tax planning and the Amazon businesses - Developing and implementing internal processes to improve efficiency and controllership - Analyzing legislative changes for Canada indirect tax that impact Amazon's businesses - Reporting on planning initiatives and launches to senior leaders - Promoting indirect tax awareness and knowledge internally including liaising with key stakeholders on changes to systems, policies and processes - Assisting with career development of other team members About the team In addition to providing high quality tax technical advice on complex or ambiguous areas, our team helps our partners see around corners, thinking through long-term implications of decisions, and the tax user experience. We also help our partner teams move quickly by outlining various options and practical solutions for moving forward. Most importantly, we build lasting relationships with our partners, gain a deep understanding of their businesses, systems, and flows, and have a lot of fun while doing it! Amazonians work in office 5 days a week. BASIC QUALIFICATIONS - 5+ years of tax, finance or a related analytical field experience - Experience working in a large public accounting firm or multi-national corporate tax department - Experience researching indirect tax issues including taxability of products and services. - 5+ years in providing Canadian indirect tax advisory/planning guidance on complex issues and transactions across GST/HST/QST/PST. PREFERRED QUALIFICATIONS - Experience relating complex tax risks to non-tax business stakeholders Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary for this position ranges from $89,200/year up to $149,000/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Facilities and Workplace Manager
StudentUniverse
Update your details, view your application and progress Login Job search Job search e.g. "Administrator, Melbourne" Refine search Region Location Category Work type Brand Facilities and Workplace Manager Apply now Refer a friend Job no: 526536 Brand: Finance, Procurement, Legal, Privacy, Property Work type: Full time Location: London Categories: Operations & Professional Services Flight Centre Travel Group is one of the world's largest travel companies with over 12,000 employees globally - who we call 'Flighties'. With over thirty brands under our family tree and headquarters in more than twenty countries, our roles are diverse and our opportunities are endless. When, we say we're a great place to work, we have the proof to back it up. Over the past 12 years we've been voted a 'Great Place to Work' including one of the Best Workplaces for Wellbeing and Best Workplaces for Women. Together, we live and breathe our number one philosophy, our people, and turn up each day driven by our purpose to open up the world for those who want to see. Put simply, we're a bunch of travel lovers looking for more travel lovers to join our family. About the role The Facilities & Workplace Manager will ensure the smooth and efficient operation of Flight Centre's Central London office by managing the FM, operations and administration. This role also requires you to provide facilities management support for the hard/soft services and workplace health and safety across all of Flight Centre's portfolio of offices and retail stores. About you 3 Years of office and facilities management experience Proven performance across many aspects of facilities management including hard and soft services, workplace health and safety Understanding of relevant statutory and regulatory compliance Contractor and supplier management experience Experience of managing data and documents within a property environment Qualification in FM/health and safety or related field Microsoft Office & general IT competence including email communications, Word, Excel What's in it for you Exclusive Travel Discounts: As part of Flight Centre Travel Group, you gain access to exclusive industry rates and discounts through our in-house travel team. Career Development: With Flight Centre Travel Group's global presence, spanning 30+ brands in over 20 countries, you'll have clear career pathways and the resources you need to achieve your professional goals, including training and support. Vibrant Culture & industry-renowned social events: Experience our fun, industry-renowned culture with exciting social events such as monthly awards nights, global conferences, end-of-financial-year balls, and more. Active Hour: Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness. Comprehensive Health Cash Plan: Get reimbursed for a variety of medical services, including dental, optical, and chiropractic care, with our bronze-level health cash plan. Health & Wellbeing Challenges: Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy. Financial Wellbeing Support: Access expert financial services, including mortgage advice, regulated financial guidance, and money coaching to help you manage your finances. And Much More: Enjoy a range of additional benefits, including company-matched charitable donations, an excellent pension scheme, share options, an electric vehicle scheme, and a variety of salary sacrifice benefits. Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at .
May 21, 2025
Full time
Update your details, view your application and progress Login Job search Job search e.g. "Administrator, Melbourne" Refine search Region Location Category Work type Brand Facilities and Workplace Manager Apply now Refer a friend Job no: 526536 Brand: Finance, Procurement, Legal, Privacy, Property Work type: Full time Location: London Categories: Operations & Professional Services Flight Centre Travel Group is one of the world's largest travel companies with over 12,000 employees globally - who we call 'Flighties'. With over thirty brands under our family tree and headquarters in more than twenty countries, our roles are diverse and our opportunities are endless. When, we say we're a great place to work, we have the proof to back it up. Over the past 12 years we've been voted a 'Great Place to Work' including one of the Best Workplaces for Wellbeing and Best Workplaces for Women. Together, we live and breathe our number one philosophy, our people, and turn up each day driven by our purpose to open up the world for those who want to see. Put simply, we're a bunch of travel lovers looking for more travel lovers to join our family. About the role The Facilities & Workplace Manager will ensure the smooth and efficient operation of Flight Centre's Central London office by managing the FM, operations and administration. This role also requires you to provide facilities management support for the hard/soft services and workplace health and safety across all of Flight Centre's portfolio of offices and retail stores. About you 3 Years of office and facilities management experience Proven performance across many aspects of facilities management including hard and soft services, workplace health and safety Understanding of relevant statutory and regulatory compliance Contractor and supplier management experience Experience of managing data and documents within a property environment Qualification in FM/health and safety or related field Microsoft Office & general IT competence including email communications, Word, Excel What's in it for you Exclusive Travel Discounts: As part of Flight Centre Travel Group, you gain access to exclusive industry rates and discounts through our in-house travel team. Career Development: With Flight Centre Travel Group's global presence, spanning 30+ brands in over 20 countries, you'll have clear career pathways and the resources you need to achieve your professional goals, including training and support. Vibrant Culture & industry-renowned social events: Experience our fun, industry-renowned culture with exciting social events such as monthly awards nights, global conferences, end-of-financial-year balls, and more. Active Hour: Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness. Comprehensive Health Cash Plan: Get reimbursed for a variety of medical services, including dental, optical, and chiropractic care, with our bronze-level health cash plan. Health & Wellbeing Challenges: Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy. Financial Wellbeing Support: Access expert financial services, including mortgage advice, regulated financial guidance, and money coaching to help you manage your finances. And Much More: Enjoy a range of additional benefits, including company-matched charitable donations, an excellent pension scheme, share options, an electric vehicle scheme, and a variety of salary sacrifice benefits. Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at .
apetito
Consent Administrator
apetito Trowbridge, Wiltshire
Overview: The Consent Administrator will manage, maintain, and optimise Wiltshire Farm Food's Consent and Preference Management (CPM) platform. This role is central to ensuring that customer consent and preferences are effectively captured, stored, and utilised in compliance with GDPR, PECR, and other data privacy regulations. The Consent Administrator work across multiple teams, including Marketing, IT, Customer Relations, Risk and Data & Analytics teams to align consent handling with customer engagement strategies and regulatory requirements. While specific experience with consent platforms is beneficial, an individuals with broad experience in business support, system administration, configuration, compliance, or customer data management will be suitable for this role. This is a remote role, working from home and travelling to our sites across the UK, including regular requirement to attend our Trowbridge Head Office. Who we are: Wiltshire Farm Foods, part of the apetito group, is the UK's largest ready-meal supplier, cooking and delivering over 330 different delicious frozen ready meals across the UK primarily to the elderly, their family members and healthcare professionals. We're dedicated to making a real difference to our customers' lives, by bringing sunshine to their doors through our commitment to provide good old-fashioned service. Our intense pride drives us to continuously innovate and improve, ensuring our products and service exceed our customers' needs. This is all whilst being an ethical and sustainable organisation that believes in doing the right thing. Responsibilities: Project Implementation Phase Leading the transition to operations (handover from project team to BAU) of the Cassie platform, ensuring that it align withs business and regulatory needs. Test the functionality of the platform to ensure it is working as intended and delivering accurate results. Review and validate the data captured during testing to ensure compliance with data protection standards. Post-Implementation (Business-as-Usual Operations) Ensure the platform operates smoothly by monitoring workflows and resolving any issues promptly. Perform regular checks to ensure customer consent and preferences are accurately captured and maintained. Manage updates to the platform, including changes to consent categories, workflows, or system functionality. Work with the vendor and internal teams to implement improvements that support evolving business needs. Provide ongoing training for customer service agents and other users to ensure they understand how to use the platform, and the importance of accurate consent data and compliance with GDPR. Act as the primary point of contact for questions or issues related to the platform's functionality and reasons for accurate consent. Support the marketing team in managing customer preferences for communication channels and ensuring compliance with regulations. Liaise with the Data Protection Officer (DPO) to ensure all activities meet regulatory standards. Work closely with colleagues managing the CRM system (Dynamics NAV), the website (Adobe Commerce Cloud), and the Data Warehouse to ensure data consistency. Create reports on consent trends, opt-ins, opt-outs, and customer preferences to support business decision-making. Provide insights to marketing and the Data Protection Officer to help optimise campaigns and ensure data use remains compliant. Assist in expanding the platform's capabilities to new business units, regions, or channels. Provide expertise and recommendations on how to use the platform to address new regulatory or business requirements in conjunction with the Data Protection Officer. About you: Key Skills and Competencies Experience managing transitions from project implementation to business-as-usual, ensuring smooth adoption. Experience in configuring and managing systems, such as customer databases, CRM systems, or marketing tools. Ability to work with third parties (including platform vendors) to troubleshoot and resolve system issue. Familiarity with GDPR, PECR, or other data privacy regulations and how they apply to customer data is desirable. Ability to manage data and workflows with precision, ensuring accuracy and compliance. Strong analytical skills to identify inefficiencies in consent management and optimise workflows. Strong ability to explain complex processes in simple terms and work with stakeholders across different departments. Proactive in identifying and resolving issues to ensure smooth platform operation. Ability to collaborate with Marketing, IT, Compliance, and Customer Relations to align consent processes with business needs Ability to interpret consent-related data and generate insights to support business and marketing strategies. Ability to liaise with vendors to ensure system functionality, manage updates, and resolve issues in line with business and regulatory requirements. Experience coordinating software enhancements, monitoring vendor performance, and ensuring service level agreements are met. Strong organisational skills and the ability to manage multiple priorities effectively. Qualifications Bachelor's degree or equivalent experience in Business Administration, IT, Data Management, or a related field. Certifications in data, project management, CRM systems, or IT and data governance are advantageous. Company Benefits: • Competitive salary - accredited Living Wage employer • 33 days holiday per year, including bank holidays (which are considered a normal working day) • Option to purchase up to 5 additional days holiday per year • Discretionary annual bonus scheme • Pension scheme - employer matched contributions up to 4% • Life assurance scheme worth at least 1x annual salary • Free turkey or voucher at Christmas • apetito perks scheme including salary sacrifice options and retail discounts Our Values: As a family-owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of. We develop a range of products designed to enhance health and well-being for all our customers. We are driven by a passion for service and dedicated to feeding some of the UK's most vulnerable people. We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040. Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer. Learn more about apetito's commitment to a more sustainable future. We embrace inclusion, empowering individuals from diverse backgrounds. Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential.
May 21, 2025
Full time
Overview: The Consent Administrator will manage, maintain, and optimise Wiltshire Farm Food's Consent and Preference Management (CPM) platform. This role is central to ensuring that customer consent and preferences are effectively captured, stored, and utilised in compliance with GDPR, PECR, and other data privacy regulations. The Consent Administrator work across multiple teams, including Marketing, IT, Customer Relations, Risk and Data & Analytics teams to align consent handling with customer engagement strategies and regulatory requirements. While specific experience with consent platforms is beneficial, an individuals with broad experience in business support, system administration, configuration, compliance, or customer data management will be suitable for this role. This is a remote role, working from home and travelling to our sites across the UK, including regular requirement to attend our Trowbridge Head Office. Who we are: Wiltshire Farm Foods, part of the apetito group, is the UK's largest ready-meal supplier, cooking and delivering over 330 different delicious frozen ready meals across the UK primarily to the elderly, their family members and healthcare professionals. We're dedicated to making a real difference to our customers' lives, by bringing sunshine to their doors through our commitment to provide good old-fashioned service. Our intense pride drives us to continuously innovate and improve, ensuring our products and service exceed our customers' needs. This is all whilst being an ethical and sustainable organisation that believes in doing the right thing. Responsibilities: Project Implementation Phase Leading the transition to operations (handover from project team to BAU) of the Cassie platform, ensuring that it align withs business and regulatory needs. Test the functionality of the platform to ensure it is working as intended and delivering accurate results. Review and validate the data captured during testing to ensure compliance with data protection standards. Post-Implementation (Business-as-Usual Operations) Ensure the platform operates smoothly by monitoring workflows and resolving any issues promptly. Perform regular checks to ensure customer consent and preferences are accurately captured and maintained. Manage updates to the platform, including changes to consent categories, workflows, or system functionality. Work with the vendor and internal teams to implement improvements that support evolving business needs. Provide ongoing training for customer service agents and other users to ensure they understand how to use the platform, and the importance of accurate consent data and compliance with GDPR. Act as the primary point of contact for questions or issues related to the platform's functionality and reasons for accurate consent. Support the marketing team in managing customer preferences for communication channels and ensuring compliance with regulations. Liaise with the Data Protection Officer (DPO) to ensure all activities meet regulatory standards. Work closely with colleagues managing the CRM system (Dynamics NAV), the website (Adobe Commerce Cloud), and the Data Warehouse to ensure data consistency. Create reports on consent trends, opt-ins, opt-outs, and customer preferences to support business decision-making. Provide insights to marketing and the Data Protection Officer to help optimise campaigns and ensure data use remains compliant. Assist in expanding the platform's capabilities to new business units, regions, or channels. Provide expertise and recommendations on how to use the platform to address new regulatory or business requirements in conjunction with the Data Protection Officer. About you: Key Skills and Competencies Experience managing transitions from project implementation to business-as-usual, ensuring smooth adoption. Experience in configuring and managing systems, such as customer databases, CRM systems, or marketing tools. Ability to work with third parties (including platform vendors) to troubleshoot and resolve system issue. Familiarity with GDPR, PECR, or other data privacy regulations and how they apply to customer data is desirable. Ability to manage data and workflows with precision, ensuring accuracy and compliance. Strong analytical skills to identify inefficiencies in consent management and optimise workflows. Strong ability to explain complex processes in simple terms and work with stakeholders across different departments. Proactive in identifying and resolving issues to ensure smooth platform operation. Ability to collaborate with Marketing, IT, Compliance, and Customer Relations to align consent processes with business needs Ability to interpret consent-related data and generate insights to support business and marketing strategies. Ability to liaise with vendors to ensure system functionality, manage updates, and resolve issues in line with business and regulatory requirements. Experience coordinating software enhancements, monitoring vendor performance, and ensuring service level agreements are met. Strong organisational skills and the ability to manage multiple priorities effectively. Qualifications Bachelor's degree or equivalent experience in Business Administration, IT, Data Management, or a related field. Certifications in data, project management, CRM systems, or IT and data governance are advantageous. Company Benefits: • Competitive salary - accredited Living Wage employer • 33 days holiday per year, including bank holidays (which are considered a normal working day) • Option to purchase up to 5 additional days holiday per year • Discretionary annual bonus scheme • Pension scheme - employer matched contributions up to 4% • Life assurance scheme worth at least 1x annual salary • Free turkey or voucher at Christmas • apetito perks scheme including salary sacrifice options and retail discounts Our Values: As a family-owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of. We develop a range of products designed to enhance health and well-being for all our customers. We are driven by a passion for service and dedicated to feeding some of the UK's most vulnerable people. We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040. Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer. Learn more about apetito's commitment to a more sustainable future. We embrace inclusion, empowering individuals from diverse backgrounds. Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential.
Amazon
Sr. Associate-Quality Analyst, GSRC
Amazon
The Global Solutions Risk and Compliance (GSRC) team ensures that Amazon transactions satisfy legal and safety requirements in accordance to the guidelines across global marketplaces. We proactively identify risks involved for Amazon while doing business in various countries and enable smooth flow of products across international borders. A Sr. Compliance Associate- Quality Analyst is responsible for protecting Amazon customers from products that are illegal, hazardous, unsafe, or otherwise prohibited /regulated by Law and Amazon policies. Key job responsibilities Your job responsibilities as a Sr. Compliance Associate-Quality Analyst may include: Performs quality audits on a daily basis using Standard Operating Procedure (SOP) and achieves self-utilization, productivity and quality as per defined targets. Must be able to comprehend SOPs with minimal support and identify opportunities. Identifies anomalies through audits (SOP defects, Process gaps etc.). Uses knowledge and identifies defect/s & preliminary root causes, explains the rationale. Proposes solutions on quality/productivity and work on milestones with managers. Expertise in research - finding specific information (eg: products, regulations etc) in a timely manner. Prepares key insight trends and share reports on regular basis. Provide feedbacks to the associates and close loop on audit observations. Respond to stakeholders with guidance and flags any updates to Lead/Manager. Skills Proficiency in verbal & written communication in English. Good working knowledge of MS Office, MS Outlook; MS Excel. Proficiency is an advantage. Strong attention to details. Ability to analyze and identify patterns in large data sets. Decision making aptitudes based on given guidelines and in ambiguous contexts. Must be comfortable working with large data sets. Very good knowledge and experience in internet navigation and research - finding specific information about products in a timely manner. About the team Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being "the world's most customer centric company." Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners' needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas. The Operational Risk Compliance (ORC) organization exists to keep our customers and partners safe, protect associates, and ensure legal and regulatory compliance. We coordinate the aspects of product transactions that are regulated (distribution, shipping, sale, and import/export). Global Solutions and Risk Compliance (GSRC) is the operational arm of the ORC organization. This involves analyzing product import documentation and flagging hazardous risks. We are also responsible for keeping Amazon customers safe and informed by coordinating actions around worldwide program teams to classify products and ensure Amazon's product listings follow regulatory and legal compliance guidelines. These actions include removing products from the site and from our warehouses, and contacting customers with pertinent sustainability information. The ORC team partners with GSRC supports regulatory compliance requirements for Amazon's worldwide programs such as Dangerous Goods, Global Trade Services, Transport Risk Compliance, Sustainability, Extended Producer Responsibility and Food Safety. GSRC has offices across India, China, Poland, Romania, Jordan, Philippines and Costa Rica and supports compliance related needs for worldwide Amazon marketplaces. BASIC QUALIFICATIONS 1+ years of data-driven business operations processes experience. Bachelor's degree. Speak, write, and read fluently in English. Experience with Microsoft Office products and applications. Previous experience in Auditing and analyzing data for error trends. Business Process Outsourcing, Operations processes; Database management is an added advantage. Proficiency with MS Excel, VBA, SQL and knowledge of Data Warehouse. PREFERRED QUALIFICATIONS Knowledge of consumer product compliance processes and regulations. Experience in regulatory compliance management with government agencies. Experience as a quality auditor in retail chain management / FMCG company / Corporate role. Experience in designing and implementing custom reporting systems using automation tools. Experience with data analysis in a variety of quantitative fields and experience building data and decision support systems. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
May 21, 2025
Full time
The Global Solutions Risk and Compliance (GSRC) team ensures that Amazon transactions satisfy legal and safety requirements in accordance to the guidelines across global marketplaces. We proactively identify risks involved for Amazon while doing business in various countries and enable smooth flow of products across international borders. A Sr. Compliance Associate- Quality Analyst is responsible for protecting Amazon customers from products that are illegal, hazardous, unsafe, or otherwise prohibited /regulated by Law and Amazon policies. Key job responsibilities Your job responsibilities as a Sr. Compliance Associate-Quality Analyst may include: Performs quality audits on a daily basis using Standard Operating Procedure (SOP) and achieves self-utilization, productivity and quality as per defined targets. Must be able to comprehend SOPs with minimal support and identify opportunities. Identifies anomalies through audits (SOP defects, Process gaps etc.). Uses knowledge and identifies defect/s & preliminary root causes, explains the rationale. Proposes solutions on quality/productivity and work on milestones with managers. Expertise in research - finding specific information (eg: products, regulations etc) in a timely manner. Prepares key insight trends and share reports on regular basis. Provide feedbacks to the associates and close loop on audit observations. Respond to stakeholders with guidance and flags any updates to Lead/Manager. Skills Proficiency in verbal & written communication in English. Good working knowledge of MS Office, MS Outlook; MS Excel. Proficiency is an advantage. Strong attention to details. Ability to analyze and identify patterns in large data sets. Decision making aptitudes based on given guidelines and in ambiguous contexts. Must be comfortable working with large data sets. Very good knowledge and experience in internet navigation and research - finding specific information about products in a timely manner. About the team Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being "the world's most customer centric company." Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners' needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas. The Operational Risk Compliance (ORC) organization exists to keep our customers and partners safe, protect associates, and ensure legal and regulatory compliance. We coordinate the aspects of product transactions that are regulated (distribution, shipping, sale, and import/export). Global Solutions and Risk Compliance (GSRC) is the operational arm of the ORC organization. This involves analyzing product import documentation and flagging hazardous risks. We are also responsible for keeping Amazon customers safe and informed by coordinating actions around worldwide program teams to classify products and ensure Amazon's product listings follow regulatory and legal compliance guidelines. These actions include removing products from the site and from our warehouses, and contacting customers with pertinent sustainability information. The ORC team partners with GSRC supports regulatory compliance requirements for Amazon's worldwide programs such as Dangerous Goods, Global Trade Services, Transport Risk Compliance, Sustainability, Extended Producer Responsibility and Food Safety. GSRC has offices across India, China, Poland, Romania, Jordan, Philippines and Costa Rica and supports compliance related needs for worldwide Amazon marketplaces. BASIC QUALIFICATIONS 1+ years of data-driven business operations processes experience. Bachelor's degree. Speak, write, and read fluently in English. Experience with Microsoft Office products and applications. Previous experience in Auditing and analyzing data for error trends. Business Process Outsourcing, Operations processes; Database management is an added advantage. Proficiency with MS Excel, VBA, SQL and knowledge of Data Warehouse. PREFERRED QUALIFICATIONS Knowledge of consumer product compliance processes and regulations. Experience in regulatory compliance management with government agencies. Experience as a quality auditor in retail chain management / FMCG company / Corporate role. Experience in designing and implementing custom reporting systems using automation tools. Experience with data analysis in a variety of quantitative fields and experience building data and decision support systems. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
HSBC
Head of Evergreen Private Markets Operations
HSBC
Head of Evergreen Private Markets Operations Brand: HSBC Area of Interest: Asset and Wealth Management Location: London, GB, E14 5HQ Work style: Hybrid Worker Date: 20 May 2025 If you're looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge and develop your skills. Bring your knowledge of our brand to a new role and grow further. HSBC Asset Management (AM), the investment management business of the HSBC Group, serves HSBC's worldwide customer base of retail and private clients, intermediaries, corporates, and institutions invested in both segregated accounts and pooled funds. HSBC Asset Management fulfills its purpose of connecting HSBC's clients with investment opportunities around the world through an international network of approximately 30 offices, delivering global capabilities with local market insight. HSBC Alternatives is the alternative investment arm of HSBC Asset Management, investing globally in asset classes including Private Credit, Private Markets, Hedge Funds, Real Estate, Infrastructure, and Venture Capital. The Alternative Investments Operations Team manages the global investment operations, including transaction and trade services, portfolio operations, and product/portfolio oversight for all alternative investment products. We are seeking a Senior Operations Manager to join our Alts business, reporting directly to the Head of Investment Operations. This role will manage the operations of the Direct Asset products, including Private Credit (Direct Lending loans, Infrastructure Debt, Revolving Credit, Trade Finance) in funds and mandates (Open Ended), and will involve direct management of a team of 2 people. In this role, you will: Manage and oversee investment operation activities focused on Private Credit, including Transaction & Trade Services, Valuation and Performance oversight (NAV review), Liquidity & Treasury Management, Product launches and closures, and reporting. Ensure counterparties provide appropriate trade execution & settlement and strong transaction services according to PLAs/SLAs. Maintain high standards of interaction with clients and service providers for timely resolution of queries & issues. Manage colleagues locally and in other regions (e.g., Bangalore) to support cross-border collaboration. Ensure compliance with all relevant risk & compliance regulations and procedures. To be successful, you should meet the following requirements: Extensive experience in Alternative Investment products, especially Private Credit. Experience working with mandates and fund structuring of Evergreen / Open Ended funds. Proven ability to lead operational procedures, system change, and process improvements. Experience managing a team, directly or indirectly. Strong communication skills to convey technical issues clearly and translate complex data for clients, investors, and colleagues. Credibility and confidence to act as a trusted advisor to internal and external stakeholders. Highly organized with the ability to manage multiple deadlines and conflicting priorities efficiently. This role is based at HSBC's office at 8 Canada Square, London, with flexibility for home working. Travel to London on a weekly basis may be required. At HSBC, we value diversity and inclusion, creating workplaces where everyone can thrive regardless of gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring accessibility for all candidates. As a Disability Confident Leader, we will offer interviews to candidates with disabilities, long-term conditions, or neurodivergence who meet the minimum role criteria. If you require accommodations during the recruitment process, please contact our Recruitment Helpdesk.
May 21, 2025
Full time
Head of Evergreen Private Markets Operations Brand: HSBC Area of Interest: Asset and Wealth Management Location: London, GB, E14 5HQ Work style: Hybrid Worker Date: 20 May 2025 If you're looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge and develop your skills. Bring your knowledge of our brand to a new role and grow further. HSBC Asset Management (AM), the investment management business of the HSBC Group, serves HSBC's worldwide customer base of retail and private clients, intermediaries, corporates, and institutions invested in both segregated accounts and pooled funds. HSBC Asset Management fulfills its purpose of connecting HSBC's clients with investment opportunities around the world through an international network of approximately 30 offices, delivering global capabilities with local market insight. HSBC Alternatives is the alternative investment arm of HSBC Asset Management, investing globally in asset classes including Private Credit, Private Markets, Hedge Funds, Real Estate, Infrastructure, and Venture Capital. The Alternative Investments Operations Team manages the global investment operations, including transaction and trade services, portfolio operations, and product/portfolio oversight for all alternative investment products. We are seeking a Senior Operations Manager to join our Alts business, reporting directly to the Head of Investment Operations. This role will manage the operations of the Direct Asset products, including Private Credit (Direct Lending loans, Infrastructure Debt, Revolving Credit, Trade Finance) in funds and mandates (Open Ended), and will involve direct management of a team of 2 people. In this role, you will: Manage and oversee investment operation activities focused on Private Credit, including Transaction & Trade Services, Valuation and Performance oversight (NAV review), Liquidity & Treasury Management, Product launches and closures, and reporting. Ensure counterparties provide appropriate trade execution & settlement and strong transaction services according to PLAs/SLAs. Maintain high standards of interaction with clients and service providers for timely resolution of queries & issues. Manage colleagues locally and in other regions (e.g., Bangalore) to support cross-border collaboration. Ensure compliance with all relevant risk & compliance regulations and procedures. To be successful, you should meet the following requirements: Extensive experience in Alternative Investment products, especially Private Credit. Experience working with mandates and fund structuring of Evergreen / Open Ended funds. Proven ability to lead operational procedures, system change, and process improvements. Experience managing a team, directly or indirectly. Strong communication skills to convey technical issues clearly and translate complex data for clients, investors, and colleagues. Credibility and confidence to act as a trusted advisor to internal and external stakeholders. Highly organized with the ability to manage multiple deadlines and conflicting priorities efficiently. This role is based at HSBC's office at 8 Canada Square, London, with flexibility for home working. Travel to London on a weekly basis may be required. At HSBC, we value diversity and inclusion, creating workplaces where everyone can thrive regardless of gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring accessibility for all candidates. As a Disability Confident Leader, we will offer interviews to candidates with disabilities, long-term conditions, or neurodivergence who meet the minimum role criteria. If you require accommodations during the recruitment process, please contact our Recruitment Helpdesk.
RoslinCT
Quality Control Team Leader - Microbiology
RoslinCT City, Edinburgh
Quality Control Team Leader - Microbiology Location: Edinburgh BioQuarter Who are we? We are RoslinCT, a world-leading cell and gene therapy contract development and manufacturing organisation creating cutting-edge therapies that change people's lives. Collaborative, dedicated and talented people are the backbone of our culture, working both autonomously and in driven teams to make life-changing products utilising ground-breaking science. Find out more about what we do here ! Why join us? The opportunity to join a rapidly expanding company which is changing lives, giving you the skills and experience to develop your career. A generous salary package - we reward our people at the level they deserve. 31 days of annual leave, plus 4 public holidays which increases with tenure. A competitive company pension scheme to help you save for the future. Group Life Cover - you are automatically covered for three times your basic salary to give you and your family peace of mind. Private healthcare and access to mental health/wellbeing support as your health and wellbeing means a lot to us. Flexible benefits such as retail discounts and access to the Cycle2Work scheme. Your new role An exciting opportunity to join our Quality Control team as Quality Control Team Leader - Microbiology. This is a pivotal role responsible for managing all aspects related to aseptic practices and the operation of microbiology laboratories. Provide effective leadership, mentoring, and direction to a team of microbiologists, fostering a culture of continuous improvement and high performance. Drive continuous development within the Microbiology team, ensuring full compliance with Health & Safety procedures. Lead investigations into incidents of product contamination. Oversee environmental monitoring (EM) and microbiological data reviews. Keep abreast of current regulatory requirements, including contamination control strategies. Coordinate and perform QC batch release testing, as required. Complete and review GMP documentation within the QC department. Collaborate closely with the Head of Manufacturing Operations to ensure cleanroom facilities remain compliant. About you Experience in a GMP-regulated Quality Control Laboratory. Proven supervisory and staff training experience. Strong technical background in Microbiology, including the ability to perform microorganism speciation to genus level. Demonstrated experience with environmental monitoring of GMP cleanrooms. Familiarity with cell characterisation and safety assays. Strong problem-solving abilities and a proactive mindset. Excellent communication skills, with the ability to clearly explain technical concepts to both technical and non-technical audiences. Highly organised with strong planning skills and the ability to meet deadlines. Qualifications A degree in Microbiology or similar field; or equivalent qualification and experience. A post-graduate qualification is desirable. Next Steps If this sounds like you, then please hit 'Apply' now. We will ask you to upload your CV and complete a short application form detailing why you are interested and why we should hire you. At RoslinCT, we're all about inclusivity and creating a fair, welcoming workplace. Our goal is to make sure everyone knows they're valued and encouraged to be themselves, whether they're our employees, customers, or partners. We take pride in being an equal opportunity employer. We treat all applicants fairly and don't discriminate based on any protected characteristics. So, no matter who you are, we welcome your application with open arms. If you've got any specific needs or concerns regarding accessibility during the recruitment process, don't hesitate to reach out to us at . We're here to assist and make things as smooth as possible for you.
May 21, 2025
Full time
Quality Control Team Leader - Microbiology Location: Edinburgh BioQuarter Who are we? We are RoslinCT, a world-leading cell and gene therapy contract development and manufacturing organisation creating cutting-edge therapies that change people's lives. Collaborative, dedicated and talented people are the backbone of our culture, working both autonomously and in driven teams to make life-changing products utilising ground-breaking science. Find out more about what we do here ! Why join us? The opportunity to join a rapidly expanding company which is changing lives, giving you the skills and experience to develop your career. A generous salary package - we reward our people at the level they deserve. 31 days of annual leave, plus 4 public holidays which increases with tenure. A competitive company pension scheme to help you save for the future. Group Life Cover - you are automatically covered for three times your basic salary to give you and your family peace of mind. Private healthcare and access to mental health/wellbeing support as your health and wellbeing means a lot to us. Flexible benefits such as retail discounts and access to the Cycle2Work scheme. Your new role An exciting opportunity to join our Quality Control team as Quality Control Team Leader - Microbiology. This is a pivotal role responsible for managing all aspects related to aseptic practices and the operation of microbiology laboratories. Provide effective leadership, mentoring, and direction to a team of microbiologists, fostering a culture of continuous improvement and high performance. Drive continuous development within the Microbiology team, ensuring full compliance with Health & Safety procedures. Lead investigations into incidents of product contamination. Oversee environmental monitoring (EM) and microbiological data reviews. Keep abreast of current regulatory requirements, including contamination control strategies. Coordinate and perform QC batch release testing, as required. Complete and review GMP documentation within the QC department. Collaborate closely with the Head of Manufacturing Operations to ensure cleanroom facilities remain compliant. About you Experience in a GMP-regulated Quality Control Laboratory. Proven supervisory and staff training experience. Strong technical background in Microbiology, including the ability to perform microorganism speciation to genus level. Demonstrated experience with environmental monitoring of GMP cleanrooms. Familiarity with cell characterisation and safety assays. Strong problem-solving abilities and a proactive mindset. Excellent communication skills, with the ability to clearly explain technical concepts to both technical and non-technical audiences. Highly organised with strong planning skills and the ability to meet deadlines. Qualifications A degree in Microbiology or similar field; or equivalent qualification and experience. A post-graduate qualification is desirable. Next Steps If this sounds like you, then please hit 'Apply' now. We will ask you to upload your CV and complete a short application form detailing why you are interested and why we should hire you. At RoslinCT, we're all about inclusivity and creating a fair, welcoming workplace. Our goal is to make sure everyone knows they're valued and encouraged to be themselves, whether they're our employees, customers, or partners. We take pride in being an equal opportunity employer. We treat all applicants fairly and don't discriminate based on any protected characteristics. So, no matter who you are, we welcome your application with open arms. If you've got any specific needs or concerns regarding accessibility during the recruitment process, don't hesitate to reach out to us at . We're here to assist and make things as smooth as possible for you.
Oliver Bonas
CRM Technical Specialist (Fixed Term Contract until the end of the year)
Oliver Bonas Chessington, Surrey
We are looking for a CRM Technical Specialist to join Team OB in our Support Office on a Fixed Term Contract until the end of 2025. This is a pivotal role to support the Growth Marketing team to deliver on key CRM projects in 2025, working on business-critical integrations and projects that contribute to our omnichannel retention strategy. You will work closely with our internal teams and technical support agencies on projects and integrations relating to our Customer Data and Experience Platform, Bloomreach to co-ordinate across departments where CRM use cases require Omnichannel solutions and/or data mapping between systems. Reporting into the CRM & Marketing Automation Lead, you will be responsible for conceptualising, briefing, testing and co-ordination of projects and integrations with our CDXP, as well as development across email and CRM touchpoints. You will recieve in-depth Bloomreach training from our internal team, as well as accredited certifications relating to the platform, however prior knowledge and experience of CDP systems is required (Bloomreach preferable). Our Support Office is based in Tolworth, near Chessington, only a 30-minute journey from London Waterloo. We offer hybrid working of 3 days in the office and 2 days home working each week. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role A CRM Technical specialist will: Data mapping and integration; work with the CRM & Marketing Automation Lead and integration partners on optimising existing integrations, maintaining project health and exploring and creating new data streams and integrations to our CDXP Bloomreach, ensuring each use case is executed to the highest standard Project co-ordination; responsible for communication between internal teams and third-party development partners for CRM projects. Organising calls, sharing and requesting information between parties, taking meeting notes and actions and identifying and escalating any blockers to ensure steady progression of projects End-to-end testing process including conceptualising, creating and following test scripts, and providing detailed feedback to partners to ensure expected behaviour of CRM use cases on UAT enviroment before live release Develop deep understanding of OB's data mapping & system architecture, advising on improvements and ROI of potential integrations and any new Bloomreach functionality. Map out data flows and structure, events, attributes and imports to enrich customer data and enable targeted use cases Work with our development agencies and internal content & design teams on the upkeep and optimisation of CRM touchpoints such as FE events, account and subscription sign up points, product recommendations, transactional campaigns, e-receipts, promo codes and other Bloomreach dependencies Monitor Bloomreach system health including identifying and investigating any data gaps or errors. Raise support tickets with appropriate parties to fix or enhance Assist with technical deliverability maintenance e.g. briefing domain changes, monitoring deliverability reports and working closely with technical partners to mitigate any deliverability risks Brief new use case projects to internal teams and external development partners, writing scopes with clear aims and objectives and a focus on creating smooth and engaging customer journeys and personalised experiences Manage, plan & prioritise technical task backlog into CRM roadmap and development tracker, feeding back on any blockers or resource clashes and providing clear ROI and impact assessments of priority tasks Omnichannel lead generation, customer identification and loyalty use cases support - working closely with our Operations team and Omnichannel taskforce to ensure we maximise the use of our instore POS and e-reciept data, and overseeing any development work needed to create seamless omnichannel experiences Working closely with our external DPO and Head of Compliance to ensure proper process is followed and documentation completed, and that we are upholding our high standard with regards to compliance and data protection Surveys and data collection across onsite forms, hosted links and web layers e.g. technical support for data capture competitions Customer service and stores support for CRM use cases Bonas Benefits: Generous employee discount up to 50% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 33 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Free access to our onsite gym Cycle to work scheme Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support What we look for: CDP / CRM platform experience - ideally Bloomreach or similar Knowledge of development processes and best practices e.g. raising tickets, sprint work, project management and software such as Clickup Rigorous end-to-end testing of development work across platforms Understanding of data mapping, transfer and imports including API and SFTP methods, as well as data formatting e.g. events and attributes preferable. Experience of integrations preferable. Strong project management and organisation skills and/or proven project co-ordination experience Knowledge of compliance, deliverability and email sending best practices Experience with reporting visualisation tools, understanding of data validation methods and actioning insights Basic understanding of coding principles preferable e.g. html, jinja Strong attention to detail Excellent interpersonal skills and the ability to build and maintain strong relationships, internally and with external suppliers and providers A passion for our brand and products, understand retail and general consumer buying behaviour Proactive self-initiator with ability to prioritise workload and deliver to tight deadlines Confident problem-solver with ability to think outside the box and find the best solution Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
May 21, 2025
Seasonal
We are looking for a CRM Technical Specialist to join Team OB in our Support Office on a Fixed Term Contract until the end of 2025. This is a pivotal role to support the Growth Marketing team to deliver on key CRM projects in 2025, working on business-critical integrations and projects that contribute to our omnichannel retention strategy. You will work closely with our internal teams and technical support agencies on projects and integrations relating to our Customer Data and Experience Platform, Bloomreach to co-ordinate across departments where CRM use cases require Omnichannel solutions and/or data mapping between systems. Reporting into the CRM & Marketing Automation Lead, you will be responsible for conceptualising, briefing, testing and co-ordination of projects and integrations with our CDXP, as well as development across email and CRM touchpoints. You will recieve in-depth Bloomreach training from our internal team, as well as accredited certifications relating to the platform, however prior knowledge and experience of CDP systems is required (Bloomreach preferable). Our Support Office is based in Tolworth, near Chessington, only a 30-minute journey from London Waterloo. We offer hybrid working of 3 days in the office and 2 days home working each week. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role A CRM Technical specialist will: Data mapping and integration; work with the CRM & Marketing Automation Lead and integration partners on optimising existing integrations, maintaining project health and exploring and creating new data streams and integrations to our CDXP Bloomreach, ensuring each use case is executed to the highest standard Project co-ordination; responsible for communication between internal teams and third-party development partners for CRM projects. Organising calls, sharing and requesting information between parties, taking meeting notes and actions and identifying and escalating any blockers to ensure steady progression of projects End-to-end testing process including conceptualising, creating and following test scripts, and providing detailed feedback to partners to ensure expected behaviour of CRM use cases on UAT enviroment before live release Develop deep understanding of OB's data mapping & system architecture, advising on improvements and ROI of potential integrations and any new Bloomreach functionality. Map out data flows and structure, events, attributes and imports to enrich customer data and enable targeted use cases Work with our development agencies and internal content & design teams on the upkeep and optimisation of CRM touchpoints such as FE events, account and subscription sign up points, product recommendations, transactional campaigns, e-receipts, promo codes and other Bloomreach dependencies Monitor Bloomreach system health including identifying and investigating any data gaps or errors. Raise support tickets with appropriate parties to fix or enhance Assist with technical deliverability maintenance e.g. briefing domain changes, monitoring deliverability reports and working closely with technical partners to mitigate any deliverability risks Brief new use case projects to internal teams and external development partners, writing scopes with clear aims and objectives and a focus on creating smooth and engaging customer journeys and personalised experiences Manage, plan & prioritise technical task backlog into CRM roadmap and development tracker, feeding back on any blockers or resource clashes and providing clear ROI and impact assessments of priority tasks Omnichannel lead generation, customer identification and loyalty use cases support - working closely with our Operations team and Omnichannel taskforce to ensure we maximise the use of our instore POS and e-reciept data, and overseeing any development work needed to create seamless omnichannel experiences Working closely with our external DPO and Head of Compliance to ensure proper process is followed and documentation completed, and that we are upholding our high standard with regards to compliance and data protection Surveys and data collection across onsite forms, hosted links and web layers e.g. technical support for data capture competitions Customer service and stores support for CRM use cases Bonas Benefits: Generous employee discount up to 50% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 33 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Free access to our onsite gym Cycle to work scheme Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support What we look for: CDP / CRM platform experience - ideally Bloomreach or similar Knowledge of development processes and best practices e.g. raising tickets, sprint work, project management and software such as Clickup Rigorous end-to-end testing of development work across platforms Understanding of data mapping, transfer and imports including API and SFTP methods, as well as data formatting e.g. events and attributes preferable. Experience of integrations preferable. Strong project management and organisation skills and/or proven project co-ordination experience Knowledge of compliance, deliverability and email sending best practices Experience with reporting visualisation tools, understanding of data validation methods and actioning insights Basic understanding of coding principles preferable e.g. html, jinja Strong attention to detail Excellent interpersonal skills and the ability to build and maintain strong relationships, internally and with external suppliers and providers A passion for our brand and products, understand retail and general consumer buying behaviour Proactive self-initiator with ability to prioritise workload and deliver to tight deadlines Confident problem-solver with ability to think outside the box and find the best solution Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Barclays
Compliance Programme Director
Barclays Forest, Channel Isles
Job Title: Compliance Change Programme Director - Barclays Role Location: London Contract Length: 6 months PAYE only Overall Purpose of the Role: As Compliance Change Programme Director, you will lead the execution of strategic change programmes within the Compliance function at Barclays. This role demands significant leadership and delivery experience in managing large, complex regulatory and risk-driven initiatives across the bank. Reporting to the Global Head of Compliance Change, you will oversee programme execution, governance, stakeholder engagement, and financial management, ensuring alignment with the Bank's strategic goals. Key Accountabilities: Lead execution of strategic Compliance programmes from business case to delivery and closure. Manage delivery risk, programme interdependencies, and stakeholder engagement. Set up and manage programme governance, reporting and working groups. Ensure alignment of programme scope, resources, and timelines with strategic priorities. Provide industry insights and ensure risk and control frameworks are embedded throughout. Drive communication with Barclays Board, Group Executive Committee and Regulators. Manage programme budgets, staffing requirements and track financial performance. Proactively identify and resolve issues, delivering creative and pragmatic solutions. Key Skills and Experience: Proven track record in large-scale programme management in financial services. Deep knowledge of risk and control frameworks in a banking context. Strong leadership and influencing skills across senior stakeholder groups. Strategic problem solver with a hands-on, results-driven delivery focus. Experience managing cross-functional initiatives involving Compliance, Risk, Legal, Tech, and Operations. Excellent communication, presentation and governance/reporting skills. Comfortable operating at ExCo and Board level, with robust stakeholder planning and execution. Adaptive, collaborative and highly organised, with a mindset for continuous improvement. About Barclays: Barclays is a British universal bank, diversified by business, geography, and client base. It operates consumer banking and payments globally, as well as a top-tier corporate and investment bank-all supported by a service company delivering technology, operations, and functional services across the Group. Our Values: Respect - We value everyone's contribution and embrace diversity and inclusion. Integrity - We act with honesty and transparency in all that we do. Service - We put clients and customers at the heart of our decisions. Excellence - We strive for continuous improvement and innovation. Stewardship - We are committed to leaving things better than we found them. Diversity & Inclusion: Barclays is proud to be an equal opportunity employer. We are committed to a culture of inclusion where individuals can bring their full selves to work. We encourage applications from all backgrounds and communities. Hybrid Working: Barclays supports flexible working with a hybrid model. You'll spend at least two days per week on-site, with flexibility to work from home as agreed with your line manager. Your Benefits Enrolment in a pension plan (after 12 weeks) Holiday pay 24/7 Employee Assistance Programme support Exclusive discounts at major retailers and restaurants If you are an experienced change leader ready to drive regulatory transformation at scale within a global bank, apply now to be part of Barclays' journey.
May 20, 2025
Full time
Job Title: Compliance Change Programme Director - Barclays Role Location: London Contract Length: 6 months PAYE only Overall Purpose of the Role: As Compliance Change Programme Director, you will lead the execution of strategic change programmes within the Compliance function at Barclays. This role demands significant leadership and delivery experience in managing large, complex regulatory and risk-driven initiatives across the bank. Reporting to the Global Head of Compliance Change, you will oversee programme execution, governance, stakeholder engagement, and financial management, ensuring alignment with the Bank's strategic goals. Key Accountabilities: Lead execution of strategic Compliance programmes from business case to delivery and closure. Manage delivery risk, programme interdependencies, and stakeholder engagement. Set up and manage programme governance, reporting and working groups. Ensure alignment of programme scope, resources, and timelines with strategic priorities. Provide industry insights and ensure risk and control frameworks are embedded throughout. Drive communication with Barclays Board, Group Executive Committee and Regulators. Manage programme budgets, staffing requirements and track financial performance. Proactively identify and resolve issues, delivering creative and pragmatic solutions. Key Skills and Experience: Proven track record in large-scale programme management in financial services. Deep knowledge of risk and control frameworks in a banking context. Strong leadership and influencing skills across senior stakeholder groups. Strategic problem solver with a hands-on, results-driven delivery focus. Experience managing cross-functional initiatives involving Compliance, Risk, Legal, Tech, and Operations. Excellent communication, presentation and governance/reporting skills. Comfortable operating at ExCo and Board level, with robust stakeholder planning and execution. Adaptive, collaborative and highly organised, with a mindset for continuous improvement. About Barclays: Barclays is a British universal bank, diversified by business, geography, and client base. It operates consumer banking and payments globally, as well as a top-tier corporate and investment bank-all supported by a service company delivering technology, operations, and functional services across the Group. Our Values: Respect - We value everyone's contribution and embrace diversity and inclusion. Integrity - We act with honesty and transparency in all that we do. Service - We put clients and customers at the heart of our decisions. Excellence - We strive for continuous improvement and innovation. Stewardship - We are committed to leaving things better than we found them. Diversity & Inclusion: Barclays is proud to be an equal opportunity employer. We are committed to a culture of inclusion where individuals can bring their full selves to work. We encourage applications from all backgrounds and communities. Hybrid Working: Barclays supports flexible working with a hybrid model. You'll spend at least two days per week on-site, with flexibility to work from home as agreed with your line manager. Your Benefits Enrolment in a pension plan (after 12 weeks) Holiday pay 24/7 Employee Assistance Programme support Exclusive discounts at major retailers and restaurants If you are an experienced change leader ready to drive regulatory transformation at scale within a global bank, apply now to be part of Barclays' journey.
EG Group
Head Of Finance
EG Group Blackburn, Lancashire
Role: Head of Finance Location: Blackburn, BB1 2FA - Office Based - (location subject to change due to planned office relocation) Contract: Full-Time / Permanent Salary: Dependent on Experience & Discretionary Bonus Scheme Company: EG Group About the Role: We have an exciting new vacancy for a Head of Finance to join our ever growing finance function at EG Group! In this role, the Head of Finance will be responsible for driving forward our financial strategy and achieving business objectives. The successful candidate will be a key point of contact for the Country Finance Team and Senior Management Teams inclusive of our CFO, Group & Shared Service Teams and Country MD. The Head of Finance will act as an influential and knowledgeable finance executive who leads from the front, makes important business decisions, successfully problem solves, improves processes, and consistently delivers results in line with deadlines. We are looking for a resilient and forward-thinking individual who pro-actively implements change to hit business goals. This role will involve being responsible for high quality financial reporting, management accounts and ensuring all compliance & controls are being followed whilst actively looking to mitigate risk and issues. If you are a resilient and forward thinking finance professional ready to lead from the front and make a significant impact in a leading global organisation, this may be the perfect role for you! What you'll be doing: Contribute to the achievement of the company's business objectives by providing advice and guidance on financial strategy Partner with in-country management, senior finance leaders, and Shared Services to drive financial strategies, enhance performance analysis, ensure strong controls, and support the ongoing growth and financial performance across the business. Build, develop and maintain strong cross-functional partnerships with various departments Focus on YoY performance and understand key underlying business drivers Ensure high-quality financial reporting, including flash reports, ledger closes, management accounts, and monthly board submissions to group deadlines. Oversee preparation and review of management accounts, balance sheet reconciliations, and site-level reporting to foster a detailed, bottom-up reporting culture. Support with monthly board reporting and preparation for the submission to the group finance team Lead the year-end audit process, deliver statutory accounts to deadlines, and ensure compliance with financial and legal obligations. Develop and implement internal audit programs while driving continuous improvement in finance processes and controls. Collaborate with Shared Services to maintain robust transactional-level controls and support financial integrity. Lead internal finance transformation, acquisition, and integration projects, focusing on Record-to-Report (RTR) changes and process enhancements for accurate and efficient reporting. Drive continuous financial and operational improvements, including SAP initiatives, while enhancing team performance through training, resource allocation, and skill development. Lead and support the finance team with guidance, performance management, and recruitment to ensure accurate site-by-site P&Ls and overall success. This list is not exhaustive and may be added to or amended from time to time. What we're looking for: Qualified accountant - ACA/CIMA/ACA or equivalent Substantial post qualified experience Extensive people management experience Attention to detail & accuracy Experience managing large finance projects Comprehensive understanding of IFRS16 accounting treatment Ability to adapt to a dynamic, rapidly changing business environment, to multitask, to get into detail where needed and to meet deadlines on a timely basis Strong relationship and communication skills Strong MS Office skills including Excel, Word and PowerPoint Why Join EG Group: Private medical healthcare - Single Performance based bonus scheme Flexible working hours Access to Apprenticeships and accredited qualifications Career development and progression opportunities within a global organisation ASDA Discount Card - 10% off all ASDA stores Free Secure Car Parking Waterside Café - freshly prepared meals at affordable prices Dress Down Fridays Prayer and Ablution Facilities Work Anniversary Rewards Free Eye Test Who is EG Group? EG Group is a leading global convenience retailer, operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in over 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic growth. Please note - the successful applicant will be subject to a DBS check which will be funded by EG Group. INDHO
May 20, 2025
Full time
Role: Head of Finance Location: Blackburn, BB1 2FA - Office Based - (location subject to change due to planned office relocation) Contract: Full-Time / Permanent Salary: Dependent on Experience & Discretionary Bonus Scheme Company: EG Group About the Role: We have an exciting new vacancy for a Head of Finance to join our ever growing finance function at EG Group! In this role, the Head of Finance will be responsible for driving forward our financial strategy and achieving business objectives. The successful candidate will be a key point of contact for the Country Finance Team and Senior Management Teams inclusive of our CFO, Group & Shared Service Teams and Country MD. The Head of Finance will act as an influential and knowledgeable finance executive who leads from the front, makes important business decisions, successfully problem solves, improves processes, and consistently delivers results in line with deadlines. We are looking for a resilient and forward-thinking individual who pro-actively implements change to hit business goals. This role will involve being responsible for high quality financial reporting, management accounts and ensuring all compliance & controls are being followed whilst actively looking to mitigate risk and issues. If you are a resilient and forward thinking finance professional ready to lead from the front and make a significant impact in a leading global organisation, this may be the perfect role for you! What you'll be doing: Contribute to the achievement of the company's business objectives by providing advice and guidance on financial strategy Partner with in-country management, senior finance leaders, and Shared Services to drive financial strategies, enhance performance analysis, ensure strong controls, and support the ongoing growth and financial performance across the business. Build, develop and maintain strong cross-functional partnerships with various departments Focus on YoY performance and understand key underlying business drivers Ensure high-quality financial reporting, including flash reports, ledger closes, management accounts, and monthly board submissions to group deadlines. Oversee preparation and review of management accounts, balance sheet reconciliations, and site-level reporting to foster a detailed, bottom-up reporting culture. Support with monthly board reporting and preparation for the submission to the group finance team Lead the year-end audit process, deliver statutory accounts to deadlines, and ensure compliance with financial and legal obligations. Develop and implement internal audit programs while driving continuous improvement in finance processes and controls. Collaborate with Shared Services to maintain robust transactional-level controls and support financial integrity. Lead internal finance transformation, acquisition, and integration projects, focusing on Record-to-Report (RTR) changes and process enhancements for accurate and efficient reporting. Drive continuous financial and operational improvements, including SAP initiatives, while enhancing team performance through training, resource allocation, and skill development. Lead and support the finance team with guidance, performance management, and recruitment to ensure accurate site-by-site P&Ls and overall success. This list is not exhaustive and may be added to or amended from time to time. What we're looking for: Qualified accountant - ACA/CIMA/ACA or equivalent Substantial post qualified experience Extensive people management experience Attention to detail & accuracy Experience managing large finance projects Comprehensive understanding of IFRS16 accounting treatment Ability to adapt to a dynamic, rapidly changing business environment, to multitask, to get into detail where needed and to meet deadlines on a timely basis Strong relationship and communication skills Strong MS Office skills including Excel, Word and PowerPoint Why Join EG Group: Private medical healthcare - Single Performance based bonus scheme Flexible working hours Access to Apprenticeships and accredited qualifications Career development and progression opportunities within a global organisation ASDA Discount Card - 10% off all ASDA stores Free Secure Car Parking Waterside Café - freshly prepared meals at affordable prices Dress Down Fridays Prayer and Ablution Facilities Work Anniversary Rewards Free Eye Test Who is EG Group? EG Group is a leading global convenience retailer, operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in over 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic growth. Please note - the successful applicant will be subject to a DBS check which will be funded by EG Group. INDHO
Barclays
Compliance Programme Director
Barclays Blackheath, Surrey
Job Title: Compliance Change Programme Director - Barclays Role Location: London Contract Length: 6 months PAYE only Overall Purpose of the Role: As Compliance Change Programme Director, you will lead the execution of strategic change programmes within the Compliance function at Barclays. This role demands significant leadership and delivery experience in managing large, complex regulatory and risk-driven initiatives across the bank. Reporting to the Global Head of Compliance Change, you will oversee programme execution, governance, stakeholder engagement, and financial management, ensuring alignment with the Bank's strategic goals. Key Accountabilities: Lead execution of strategic Compliance programmes from business case to delivery and closure. Manage delivery risk, programme interdependencies, and stakeholder engagement. Set up and manage programme governance, reporting and working groups. Ensure alignment of programme scope, resources, and timelines with strategic priorities. Provide industry insights and ensure risk and control frameworks are embedded throughout. Drive communication with Barclays Board, Group Executive Committee and Regulators. Manage programme budgets, staffing requirements and track financial performance. Proactively identify and resolve issues, delivering creative and pragmatic solutions. Key Skills and Experience: Proven track record in large-scale programme management in financial services. Deep knowledge of risk and control frameworks in a banking context. Strong leadership and influencing skills across senior stakeholder groups. Strategic problem solver with a hands-on, results-driven delivery focus. Experience managing cross-functional initiatives involving Compliance, Risk, Legal, Tech, and Operations. Excellent communication, presentation and governance/reporting skills. Comfortable operating at ExCo and Board level, with robust stakeholder planning and execution. Adaptive, collaborative and highly organised, with a mindset for continuous improvement. About Barclays: Barclays is a British universal bank, diversified by business, geography, and client base. It operates consumer banking and payments globally, as well as a top-tier corporate and investment bank-all supported by a service company delivering technology, operations, and functional services across the Group. Our Values: Respect - We value everyone's contribution and embrace diversity and inclusion. Integrity - We act with honesty and transparency in all that we do. Service - We put clients and customers at the heart of our decisions. Excellence - We strive for continuous improvement and innovation. Stewardship - We are committed to leaving things better than we found them. Diversity & Inclusion: Barclays is proud to be an equal opportunity employer. We are committed to a culture of inclusion where individuals can bring their full selves to work. We encourage applications from all backgrounds and communities. Hybrid Working: Barclays supports flexible working with a hybrid model. You'll spend at least two days per week on-site, with flexibility to work from home as agreed with your line manager. Your Benefits Enrolment in a pension plan (after 12 weeks) Holiday pay 24/7 Employee Assistance Programme support Exclusive discounts at major retailers and restaurants If you are an experienced change leader ready to drive regulatory transformation at scale within a global bank, apply now to be part of Barclays' journey.
May 20, 2025
Full time
Job Title: Compliance Change Programme Director - Barclays Role Location: London Contract Length: 6 months PAYE only Overall Purpose of the Role: As Compliance Change Programme Director, you will lead the execution of strategic change programmes within the Compliance function at Barclays. This role demands significant leadership and delivery experience in managing large, complex regulatory and risk-driven initiatives across the bank. Reporting to the Global Head of Compliance Change, you will oversee programme execution, governance, stakeholder engagement, and financial management, ensuring alignment with the Bank's strategic goals. Key Accountabilities: Lead execution of strategic Compliance programmes from business case to delivery and closure. Manage delivery risk, programme interdependencies, and stakeholder engagement. Set up and manage programme governance, reporting and working groups. Ensure alignment of programme scope, resources, and timelines with strategic priorities. Provide industry insights and ensure risk and control frameworks are embedded throughout. Drive communication with Barclays Board, Group Executive Committee and Regulators. Manage programme budgets, staffing requirements and track financial performance. Proactively identify and resolve issues, delivering creative and pragmatic solutions. Key Skills and Experience: Proven track record in large-scale programme management in financial services. Deep knowledge of risk and control frameworks in a banking context. Strong leadership and influencing skills across senior stakeholder groups. Strategic problem solver with a hands-on, results-driven delivery focus. Experience managing cross-functional initiatives involving Compliance, Risk, Legal, Tech, and Operations. Excellent communication, presentation and governance/reporting skills. Comfortable operating at ExCo and Board level, with robust stakeholder planning and execution. Adaptive, collaborative and highly organised, with a mindset for continuous improvement. About Barclays: Barclays is a British universal bank, diversified by business, geography, and client base. It operates consumer banking and payments globally, as well as a top-tier corporate and investment bank-all supported by a service company delivering technology, operations, and functional services across the Group. Our Values: Respect - We value everyone's contribution and embrace diversity and inclusion. Integrity - We act with honesty and transparency in all that we do. Service - We put clients and customers at the heart of our decisions. Excellence - We strive for continuous improvement and innovation. Stewardship - We are committed to leaving things better than we found them. Diversity & Inclusion: Barclays is proud to be an equal opportunity employer. We are committed to a culture of inclusion where individuals can bring their full selves to work. We encourage applications from all backgrounds and communities. Hybrid Working: Barclays supports flexible working with a hybrid model. You'll spend at least two days per week on-site, with flexibility to work from home as agreed with your line manager. Your Benefits Enrolment in a pension plan (after 12 weeks) Holiday pay 24/7 Employee Assistance Programme support Exclusive discounts at major retailers and restaurants If you are an experienced change leader ready to drive regulatory transformation at scale within a global bank, apply now to be part of Barclays' journey.
Barclays
Compliance Programme Director
Barclays Brixton, Devon
Job Title: Compliance Change Programme Director - Barclays Role Location: London Contract Length: 6 months PAYE only Overall Purpose of the Role: As Compliance Change Programme Director, you will lead the execution of strategic change programmes within the Compliance function at Barclays. This role demands significant leadership and delivery experience in managing large, complex regulatory and risk-driven initiatives across the bank. Reporting to the Global Head of Compliance Change, you will oversee programme execution, governance, stakeholder engagement, and financial management, ensuring alignment with the Bank's strategic goals. Key Accountabilities: Lead execution of strategic Compliance programmes from business case to delivery and closure. Manage delivery risk, programme interdependencies, and stakeholder engagement. Set up and manage programme governance, reporting and working groups. Ensure alignment of programme scope, resources, and timelines with strategic priorities. Provide industry insights and ensure risk and control frameworks are embedded throughout. Drive communication with Barclays Board, Group Executive Committee and Regulators. Manage programme budgets, staffing requirements and track financial performance. Proactively identify and resolve issues, delivering creative and pragmatic solutions. Key Skills and Experience: Proven track record in large-scale programme management in financial services. Deep knowledge of risk and control frameworks in a banking context. Strong leadership and influencing skills across senior stakeholder groups. Strategic problem solver with a hands-on, results-driven delivery focus. Experience managing cross-functional initiatives involving Compliance, Risk, Legal, Tech, and Operations. Excellent communication, presentation and governance/reporting skills. Comfortable operating at ExCo and Board level, with robust stakeholder planning and execution. Adaptive, collaborative and highly organised, with a mindset for continuous improvement. About Barclays: Barclays is a British universal bank, diversified by business, geography, and client base. It operates consumer banking and payments globally, as well as a top-tier corporate and investment bank-all supported by a service company delivering technology, operations, and functional services across the Group. Our Values: Respect - We value everyone's contribution and embrace diversity and inclusion. Integrity - We act with honesty and transparency in all that we do. Service - We put clients and customers at the heart of our decisions. Excellence - We strive for continuous improvement and innovation. Stewardship - We are committed to leaving things better than we found them. Diversity & Inclusion: Barclays is proud to be an equal opportunity employer. We are committed to a culture of inclusion where individuals can bring their full selves to work. We encourage applications from all backgrounds and communities. Hybrid Working: Barclays supports flexible working with a hybrid model. You'll spend at least two days per week on-site, with flexibility to work from home as agreed with your line manager. Your Benefits Enrolment in a pension plan (after 12 weeks) Holiday pay 24/7 Employee Assistance Programme support Exclusive discounts at major retailers and restaurants If you are an experienced change leader ready to drive regulatory transformation at scale within a global bank, apply now to be part of Barclays' journey.
May 19, 2025
Full time
Job Title: Compliance Change Programme Director - Barclays Role Location: London Contract Length: 6 months PAYE only Overall Purpose of the Role: As Compliance Change Programme Director, you will lead the execution of strategic change programmes within the Compliance function at Barclays. This role demands significant leadership and delivery experience in managing large, complex regulatory and risk-driven initiatives across the bank. Reporting to the Global Head of Compliance Change, you will oversee programme execution, governance, stakeholder engagement, and financial management, ensuring alignment with the Bank's strategic goals. Key Accountabilities: Lead execution of strategic Compliance programmes from business case to delivery and closure. Manage delivery risk, programme interdependencies, and stakeholder engagement. Set up and manage programme governance, reporting and working groups. Ensure alignment of programme scope, resources, and timelines with strategic priorities. Provide industry insights and ensure risk and control frameworks are embedded throughout. Drive communication with Barclays Board, Group Executive Committee and Regulators. Manage programme budgets, staffing requirements and track financial performance. Proactively identify and resolve issues, delivering creative and pragmatic solutions. Key Skills and Experience: Proven track record in large-scale programme management in financial services. Deep knowledge of risk and control frameworks in a banking context. Strong leadership and influencing skills across senior stakeholder groups. Strategic problem solver with a hands-on, results-driven delivery focus. Experience managing cross-functional initiatives involving Compliance, Risk, Legal, Tech, and Operations. Excellent communication, presentation and governance/reporting skills. Comfortable operating at ExCo and Board level, with robust stakeholder planning and execution. Adaptive, collaborative and highly organised, with a mindset for continuous improvement. About Barclays: Barclays is a British universal bank, diversified by business, geography, and client base. It operates consumer banking and payments globally, as well as a top-tier corporate and investment bank-all supported by a service company delivering technology, operations, and functional services across the Group. Our Values: Respect - We value everyone's contribution and embrace diversity and inclusion. Integrity - We act with honesty and transparency in all that we do. Service - We put clients and customers at the heart of our decisions. Excellence - We strive for continuous improvement and innovation. Stewardship - We are committed to leaving things better than we found them. Diversity & Inclusion: Barclays is proud to be an equal opportunity employer. We are committed to a culture of inclusion where individuals can bring their full selves to work. We encourage applications from all backgrounds and communities. Hybrid Working: Barclays supports flexible working with a hybrid model. You'll spend at least two days per week on-site, with flexibility to work from home as agreed with your line manager. Your Benefits Enrolment in a pension plan (after 12 weeks) Holiday pay 24/7 Employee Assistance Programme support Exclusive discounts at major retailers and restaurants If you are an experienced change leader ready to drive regulatory transformation at scale within a global bank, apply now to be part of Barclays' journey.
Barclays
Compliance Programme Director
Barclays Bow, Devon
Job Title: Compliance Change Programme Director - Barclays Role Location: London Contract Length: 6 months PAYE only Overall Purpose of the Role: As Compliance Change Programme Director, you will lead the execution of strategic change programmes within the Compliance function at Barclays. This role demands significant leadership and delivery experience in managing large, complex regulatory and risk-driven initiatives across the bank. Reporting to the Global Head of Compliance Change, you will oversee programme execution, governance, stakeholder engagement, and financial management, ensuring alignment with the Bank's strategic goals. Key Accountabilities: Lead execution of strategic Compliance programmes from business case to delivery and closure. Manage delivery risk, programme interdependencies, and stakeholder engagement. Set up and manage programme governance, reporting and working groups. Ensure alignment of programme scope, resources, and timelines with strategic priorities. Provide industry insights and ensure risk and control frameworks are embedded throughout. Drive communication with Barclays Board, Group Executive Committee and Regulators. Manage programme budgets, staffing requirements and track financial performance. Proactively identify and resolve issues, delivering creative and pragmatic solutions. Key Skills and Experience: Proven track record in large-scale programme management in financial services. Deep knowledge of risk and control frameworks in a banking context. Strong leadership and influencing skills across senior stakeholder groups. Strategic problem solver with a hands-on, results-driven delivery focus. Experience managing cross-functional initiatives involving Compliance, Risk, Legal, Tech, and Operations. Excellent communication, presentation and governance/reporting skills. Comfortable operating at ExCo and Board level, with robust stakeholder planning and execution. Adaptive, collaborative and highly organised, with a mindset for continuous improvement. About Barclays: Barclays is a British universal bank, diversified by business, geography, and client base. It operates consumer banking and payments globally, as well as a top-tier corporate and investment bank-all supported by a service company delivering technology, operations, and functional services across the Group. Our Values: Respect - We value everyone's contribution and embrace diversity and inclusion. Integrity - We act with honesty and transparency in all that we do. Service - We put clients and customers at the heart of our decisions. Excellence - We strive for continuous improvement and innovation. Stewardship - We are committed to leaving things better than we found them. Diversity & Inclusion: Barclays is proud to be an equal opportunity employer. We are committed to a culture of inclusion where individuals can bring their full selves to work. We encourage applications from all backgrounds and communities. Hybrid Working: Barclays supports flexible working with a hybrid model. You'll spend at least two days per week on-site, with flexibility to work from home as agreed with your line manager. Your Benefits Enrolment in a pension plan (after 12 weeks) Holiday pay 24/7 Employee Assistance Programme support Exclusive discounts at major retailers and restaurants If you are an experienced change leader ready to drive regulatory transformation at scale within a global bank, apply now to be part of Barclays' journey.
May 19, 2025
Full time
Job Title: Compliance Change Programme Director - Barclays Role Location: London Contract Length: 6 months PAYE only Overall Purpose of the Role: As Compliance Change Programme Director, you will lead the execution of strategic change programmes within the Compliance function at Barclays. This role demands significant leadership and delivery experience in managing large, complex regulatory and risk-driven initiatives across the bank. Reporting to the Global Head of Compliance Change, you will oversee programme execution, governance, stakeholder engagement, and financial management, ensuring alignment with the Bank's strategic goals. Key Accountabilities: Lead execution of strategic Compliance programmes from business case to delivery and closure. Manage delivery risk, programme interdependencies, and stakeholder engagement. Set up and manage programme governance, reporting and working groups. Ensure alignment of programme scope, resources, and timelines with strategic priorities. Provide industry insights and ensure risk and control frameworks are embedded throughout. Drive communication with Barclays Board, Group Executive Committee and Regulators. Manage programme budgets, staffing requirements and track financial performance. Proactively identify and resolve issues, delivering creative and pragmatic solutions. Key Skills and Experience: Proven track record in large-scale programme management in financial services. Deep knowledge of risk and control frameworks in a banking context. Strong leadership and influencing skills across senior stakeholder groups. Strategic problem solver with a hands-on, results-driven delivery focus. Experience managing cross-functional initiatives involving Compliance, Risk, Legal, Tech, and Operations. Excellent communication, presentation and governance/reporting skills. Comfortable operating at ExCo and Board level, with robust stakeholder planning and execution. Adaptive, collaborative and highly organised, with a mindset for continuous improvement. About Barclays: Barclays is a British universal bank, diversified by business, geography, and client base. It operates consumer banking and payments globally, as well as a top-tier corporate and investment bank-all supported by a service company delivering technology, operations, and functional services across the Group. Our Values: Respect - We value everyone's contribution and embrace diversity and inclusion. Integrity - We act with honesty and transparency in all that we do. Service - We put clients and customers at the heart of our decisions. Excellence - We strive for continuous improvement and innovation. Stewardship - We are committed to leaving things better than we found them. Diversity & Inclusion: Barclays is proud to be an equal opportunity employer. We are committed to a culture of inclusion where individuals can bring their full selves to work. We encourage applications from all backgrounds and communities. Hybrid Working: Barclays supports flexible working with a hybrid model. You'll spend at least two days per week on-site, with flexibility to work from home as agreed with your line manager. Your Benefits Enrolment in a pension plan (after 12 weeks) Holiday pay 24/7 Employee Assistance Programme support Exclusive discounts at major retailers and restaurants If you are an experienced change leader ready to drive regulatory transformation at scale within a global bank, apply now to be part of Barclays' journey.
Barclays
Compliance Programme Director
Barclays New Cross, Dyfed
Job Title: Compliance Change Programme Director - Barclays Role Location: London Contract Length: 6 months PAYE only Overall Purpose of the Role: As Compliance Change Programme Director, you will lead the execution of strategic change programmes within the Compliance function at Barclays. This role demands significant leadership and delivery experience in managing large, complex regulatory and risk-driven initiatives across the bank. Reporting to the Global Head of Compliance Change, you will oversee programme execution, governance, stakeholder engagement, and financial management, ensuring alignment with the Bank's strategic goals. Key Accountabilities: Lead execution of strategic Compliance programmes from business case to delivery and closure. Manage delivery risk, programme interdependencies, and stakeholder engagement. Set up and manage programme governance, reporting and working groups. Ensure alignment of programme scope, resources, and timelines with strategic priorities. Provide industry insights and ensure risk and control frameworks are embedded throughout. Drive communication with Barclays Board, Group Executive Committee and Regulators. Manage programme budgets, staffing requirements and track financial performance. Proactively identify and resolve issues, delivering creative and pragmatic solutions. Key Skills and Experience: Proven track record in large-scale programme management in financial services. Deep knowledge of risk and control frameworks in a banking context. Strong leadership and influencing skills across senior stakeholder groups. Strategic problem solver with a hands-on, results-driven delivery focus. Experience managing cross-functional initiatives involving Compliance, Risk, Legal, Tech, and Operations. Excellent communication, presentation and governance/reporting skills. Comfortable operating at ExCo and Board level, with robust stakeholder planning and execution. Adaptive, collaborative and highly organised, with a mindset for continuous improvement. About Barclays: Barclays is a British universal bank, diversified by business, geography, and client base. It operates consumer banking and payments globally, as well as a top-tier corporate and investment bank-all supported by a service company delivering technology, operations, and functional services across the Group. Our Values: Respect - We value everyone's contribution and embrace diversity and inclusion. Integrity - We act with honesty and transparency in all that we do. Service - We put clients and customers at the heart of our decisions. Excellence - We strive for continuous improvement and innovation. Stewardship - We are committed to leaving things better than we found them. Diversity & Inclusion: Barclays is proud to be an equal opportunity employer. We are committed to a culture of inclusion where individuals can bring their full selves to work. We encourage applications from all backgrounds and communities. Hybrid Working: Barclays supports flexible working with a hybrid model. You'll spend at least two days per week on-site, with flexibility to work from home as agreed with your line manager. Your Benefits Enrolment in a pension plan (after 12 weeks) Holiday pay 24/7 Employee Assistance Programme support Exclusive discounts at major retailers and restaurants If you are an experienced change leader ready to drive regulatory transformation at scale within a global bank, apply now to be part of Barclays' journey.
May 19, 2025
Full time
Job Title: Compliance Change Programme Director - Barclays Role Location: London Contract Length: 6 months PAYE only Overall Purpose of the Role: As Compliance Change Programme Director, you will lead the execution of strategic change programmes within the Compliance function at Barclays. This role demands significant leadership and delivery experience in managing large, complex regulatory and risk-driven initiatives across the bank. Reporting to the Global Head of Compliance Change, you will oversee programme execution, governance, stakeholder engagement, and financial management, ensuring alignment with the Bank's strategic goals. Key Accountabilities: Lead execution of strategic Compliance programmes from business case to delivery and closure. Manage delivery risk, programme interdependencies, and stakeholder engagement. Set up and manage programme governance, reporting and working groups. Ensure alignment of programme scope, resources, and timelines with strategic priorities. Provide industry insights and ensure risk and control frameworks are embedded throughout. Drive communication with Barclays Board, Group Executive Committee and Regulators. Manage programme budgets, staffing requirements and track financial performance. Proactively identify and resolve issues, delivering creative and pragmatic solutions. Key Skills and Experience: Proven track record in large-scale programme management in financial services. Deep knowledge of risk and control frameworks in a banking context. Strong leadership and influencing skills across senior stakeholder groups. Strategic problem solver with a hands-on, results-driven delivery focus. Experience managing cross-functional initiatives involving Compliance, Risk, Legal, Tech, and Operations. Excellent communication, presentation and governance/reporting skills. Comfortable operating at ExCo and Board level, with robust stakeholder planning and execution. Adaptive, collaborative and highly organised, with a mindset for continuous improvement. About Barclays: Barclays is a British universal bank, diversified by business, geography, and client base. It operates consumer banking and payments globally, as well as a top-tier corporate and investment bank-all supported by a service company delivering technology, operations, and functional services across the Group. Our Values: Respect - We value everyone's contribution and embrace diversity and inclusion. Integrity - We act with honesty and transparency in all that we do. Service - We put clients and customers at the heart of our decisions. Excellence - We strive for continuous improvement and innovation. Stewardship - We are committed to leaving things better than we found them. Diversity & Inclusion: Barclays is proud to be an equal opportunity employer. We are committed to a culture of inclusion where individuals can bring their full selves to work. We encourage applications from all backgrounds and communities. Hybrid Working: Barclays supports flexible working with a hybrid model. You'll spend at least two days per week on-site, with flexibility to work from home as agreed with your line manager. Your Benefits Enrolment in a pension plan (after 12 weeks) Holiday pay 24/7 Employee Assistance Programme support Exclusive discounts at major retailers and restaurants If you are an experienced change leader ready to drive regulatory transformation at scale within a global bank, apply now to be part of Barclays' journey.
Barclays
Compliance Programme Director
Barclays Shadwell, Leeds
Job Title: Compliance Change Programme Director - Barclays Role Location: London Contract Length: 6 months PAYE only Overall Purpose of the Role: As Compliance Change Programme Director, you will lead the execution of strategic change programmes within the Compliance function at Barclays. This role demands significant leadership and delivery experience in managing large, complex regulatory and risk-driven initiatives across the bank. Reporting to the Global Head of Compliance Change, you will oversee programme execution, governance, stakeholder engagement, and financial management, ensuring alignment with the Bank's strategic goals. Key Accountabilities: Lead execution of strategic Compliance programmes from business case to delivery and closure. Manage delivery risk, programme interdependencies, and stakeholder engagement. Set up and manage programme governance, reporting and working groups. Ensure alignment of programme scope, resources, and timelines with strategic priorities. Provide industry insights and ensure risk and control frameworks are embedded throughout. Drive communication with Barclays Board, Group Executive Committee and Regulators. Manage programme budgets, staffing requirements and track financial performance. Proactively identify and resolve issues, delivering creative and pragmatic solutions. Key Skills and Experience: Proven track record in large-scale programme management in financial services. Deep knowledge of risk and control frameworks in a banking context. Strong leadership and influencing skills across senior stakeholder groups. Strategic problem solver with a hands-on, results-driven delivery focus. Experience managing cross-functional initiatives involving Compliance, Risk, Legal, Tech, and Operations. Excellent communication, presentation and governance/reporting skills. Comfortable operating at ExCo and Board level, with robust stakeholder planning and execution. Adaptive, collaborative and highly organised, with a mindset for continuous improvement. About Barclays: Barclays is a British universal bank, diversified by business, geography, and client base. It operates consumer banking and payments globally, as well as a top-tier corporate and investment bank-all supported by a service company delivering technology, operations, and functional services across the Group. Our Values: Respect - We value everyone's contribution and embrace diversity and inclusion. Integrity - We act with honesty and transparency in all that we do. Service - We put clients and customers at the heart of our decisions. Excellence - We strive for continuous improvement and innovation. Stewardship - We are committed to leaving things better than we found them. Diversity & Inclusion: Barclays is proud to be an equal opportunity employer. We are committed to a culture of inclusion where individuals can bring their full selves to work. We encourage applications from all backgrounds and communities. Hybrid Working: Barclays supports flexible working with a hybrid model. You'll spend at least two days per week on-site, with flexibility to work from home as agreed with your line manager. Your Benefits Enrolment in a pension plan (after 12 weeks) Holiday pay 24/7 Employee Assistance Programme support Exclusive discounts at major retailers and restaurants If you are an experienced change leader ready to drive regulatory transformation at scale within a global bank, apply now to be part of Barclays' journey.
May 19, 2025
Full time
Job Title: Compliance Change Programme Director - Barclays Role Location: London Contract Length: 6 months PAYE only Overall Purpose of the Role: As Compliance Change Programme Director, you will lead the execution of strategic change programmes within the Compliance function at Barclays. This role demands significant leadership and delivery experience in managing large, complex regulatory and risk-driven initiatives across the bank. Reporting to the Global Head of Compliance Change, you will oversee programme execution, governance, stakeholder engagement, and financial management, ensuring alignment with the Bank's strategic goals. Key Accountabilities: Lead execution of strategic Compliance programmes from business case to delivery and closure. Manage delivery risk, programme interdependencies, and stakeholder engagement. Set up and manage programme governance, reporting and working groups. Ensure alignment of programme scope, resources, and timelines with strategic priorities. Provide industry insights and ensure risk and control frameworks are embedded throughout. Drive communication with Barclays Board, Group Executive Committee and Regulators. Manage programme budgets, staffing requirements and track financial performance. Proactively identify and resolve issues, delivering creative and pragmatic solutions. Key Skills and Experience: Proven track record in large-scale programme management in financial services. Deep knowledge of risk and control frameworks in a banking context. Strong leadership and influencing skills across senior stakeholder groups. Strategic problem solver with a hands-on, results-driven delivery focus. Experience managing cross-functional initiatives involving Compliance, Risk, Legal, Tech, and Operations. Excellent communication, presentation and governance/reporting skills. Comfortable operating at ExCo and Board level, with robust stakeholder planning and execution. Adaptive, collaborative and highly organised, with a mindset for continuous improvement. About Barclays: Barclays is a British universal bank, diversified by business, geography, and client base. It operates consumer banking and payments globally, as well as a top-tier corporate and investment bank-all supported by a service company delivering technology, operations, and functional services across the Group. Our Values: Respect - We value everyone's contribution and embrace diversity and inclusion. Integrity - We act with honesty and transparency in all that we do. Service - We put clients and customers at the heart of our decisions. Excellence - We strive for continuous improvement and innovation. Stewardship - We are committed to leaving things better than we found them. Diversity & Inclusion: Barclays is proud to be an equal opportunity employer. We are committed to a culture of inclusion where individuals can bring their full selves to work. We encourage applications from all backgrounds and communities. Hybrid Working: Barclays supports flexible working with a hybrid model. You'll spend at least two days per week on-site, with flexibility to work from home as agreed with your line manager. Your Benefits Enrolment in a pension plan (after 12 weeks) Holiday pay 24/7 Employee Assistance Programme support Exclusive discounts at major retailers and restaurants If you are an experienced change leader ready to drive regulatory transformation at scale within a global bank, apply now to be part of Barclays' journey.
Barclays
Compliance Programme Director
Barclays Whitechapel, Lancashire
Job Title: Compliance Change Programme Director - Barclays Role Location: London Contract Length: 6 months PAYE only Overall Purpose of the Role: As Compliance Change Programme Director, you will lead the execution of strategic change programmes within the Compliance function at Barclays. This role demands significant leadership and delivery experience in managing large, complex regulatory and risk-driven initiatives across the bank. Reporting to the Global Head of Compliance Change, you will oversee programme execution, governance, stakeholder engagement, and financial management, ensuring alignment with the Bank's strategic goals. Key Accountabilities: Lead execution of strategic Compliance programmes from business case to delivery and closure. Manage delivery risk, programme interdependencies, and stakeholder engagement. Set up and manage programme governance, reporting and working groups. Ensure alignment of programme scope, resources, and timelines with strategic priorities. Provide industry insights and ensure risk and control frameworks are embedded throughout. Drive communication with Barclays Board, Group Executive Committee and Regulators. Manage programme budgets, staffing requirements and track financial performance. Proactively identify and resolve issues, delivering creative and pragmatic solutions. Key Skills and Experience: Proven track record in large-scale programme management in financial services. Deep knowledge of risk and control frameworks in a banking context. Strong leadership and influencing skills across senior stakeholder groups. Strategic problem solver with a hands-on, results-driven delivery focus. Experience managing cross-functional initiatives involving Compliance, Risk, Legal, Tech, and Operations. Excellent communication, presentation and governance/reporting skills. Comfortable operating at ExCo and Board level, with robust stakeholder planning and execution. Adaptive, collaborative and highly organised, with a mindset for continuous improvement. About Barclays: Barclays is a British universal bank, diversified by business, geography, and client base. It operates consumer banking and payments globally, as well as a top-tier corporate and investment bank-all supported by a service company delivering technology, operations, and functional services across the Group. Our Values: Respect - We value everyone's contribution and embrace diversity and inclusion. Integrity - We act with honesty and transparency in all that we do. Service - We put clients and customers at the heart of our decisions. Excellence - We strive for continuous improvement and innovation. Stewardship - We are committed to leaving things better than we found them. Diversity & Inclusion: Barclays is proud to be an equal opportunity employer. We are committed to a culture of inclusion where individuals can bring their full selves to work. We encourage applications from all backgrounds and communities. Hybrid Working: Barclays supports flexible working with a hybrid model. You'll spend at least two days per week on-site, with flexibility to work from home as agreed with your line manager. Your Benefits Enrolment in a pension plan (after 12 weeks) Holiday pay 24/7 Employee Assistance Programme support Exclusive discounts at major retailers and restaurants If you are an experienced change leader ready to drive regulatory transformation at scale within a global bank, apply now to be part of Barclays' journey.
May 19, 2025
Full time
Job Title: Compliance Change Programme Director - Barclays Role Location: London Contract Length: 6 months PAYE only Overall Purpose of the Role: As Compliance Change Programme Director, you will lead the execution of strategic change programmes within the Compliance function at Barclays. This role demands significant leadership and delivery experience in managing large, complex regulatory and risk-driven initiatives across the bank. Reporting to the Global Head of Compliance Change, you will oversee programme execution, governance, stakeholder engagement, and financial management, ensuring alignment with the Bank's strategic goals. Key Accountabilities: Lead execution of strategic Compliance programmes from business case to delivery and closure. Manage delivery risk, programme interdependencies, and stakeholder engagement. Set up and manage programme governance, reporting and working groups. Ensure alignment of programme scope, resources, and timelines with strategic priorities. Provide industry insights and ensure risk and control frameworks are embedded throughout. Drive communication with Barclays Board, Group Executive Committee and Regulators. Manage programme budgets, staffing requirements and track financial performance. Proactively identify and resolve issues, delivering creative and pragmatic solutions. Key Skills and Experience: Proven track record in large-scale programme management in financial services. Deep knowledge of risk and control frameworks in a banking context. Strong leadership and influencing skills across senior stakeholder groups. Strategic problem solver with a hands-on, results-driven delivery focus. Experience managing cross-functional initiatives involving Compliance, Risk, Legal, Tech, and Operations. Excellent communication, presentation and governance/reporting skills. Comfortable operating at ExCo and Board level, with robust stakeholder planning and execution. Adaptive, collaborative and highly organised, with a mindset for continuous improvement. About Barclays: Barclays is a British universal bank, diversified by business, geography, and client base. It operates consumer banking and payments globally, as well as a top-tier corporate and investment bank-all supported by a service company delivering technology, operations, and functional services across the Group. Our Values: Respect - We value everyone's contribution and embrace diversity and inclusion. Integrity - We act with honesty and transparency in all that we do. Service - We put clients and customers at the heart of our decisions. Excellence - We strive for continuous improvement and innovation. Stewardship - We are committed to leaving things better than we found them. Diversity & Inclusion: Barclays is proud to be an equal opportunity employer. We are committed to a culture of inclusion where individuals can bring their full selves to work. We encourage applications from all backgrounds and communities. Hybrid Working: Barclays supports flexible working with a hybrid model. You'll spend at least two days per week on-site, with flexibility to work from home as agreed with your line manager. Your Benefits Enrolment in a pension plan (after 12 weeks) Holiday pay 24/7 Employee Assistance Programme support Exclusive discounts at major retailers and restaurants If you are an experienced change leader ready to drive regulatory transformation at scale within a global bank, apply now to be part of Barclays' journey.
Inventum Group
Head of Indirect Tax
Inventum Group
Head of Indirect Tax (Permanent Role) Location: London (Hybrid - with on-site presence required) Type: Permanent Salary: £99,500 per annum + 12.5% bonus (up to 25%) Benefits include: Private healthcare, 25 days holiday + bank holidays, generous pension, £4,000 travel allowance, and more Are you ready to take ownership of the indirect tax agenda at one of the UK's most prominent and complex businesses? We're supporting a large-scale organisation in hiring a Head of Indirect Tax for a key leadership role within their in-house finance function. You'll drive the indirect tax strategy, lead a high-performing team, and provide expert input on a wide range of high-value commercial and property transactions. Key responsibilities include: Leading the organisation's indirect tax (primarily VAT) strategy and operations Advising on large-scale commercial, infrastructure, and property projects Managing a team of skilled indirect tax professionals Overseeing HMRC engagement and ensuring full tax compliance Championing transformation, governance, and continuous improvement We're looking for someone who is: ACA / ACCA / ATT / CTA qualified with strong post-qualified UK VAT experience Commercially minded with experience in large or complex organisations A confident leader and communicator, with strong stakeholder engagement skills Proactive, strategic, and pragmatic in their approach The reward: £99,500 base salary 12.5% bonus target (up to 25%) £4,000 travel allowance Private medical insurance, life assurance (8x salary), and income protection 25 days annual leave plus bank holidays Free travel options, retail discounts, and a cycle-to-work scheme Online GP, wellbeing support, and financial coaching Up to 12% employer pension contribution A flexible, hybrid working culture with a genuine commitment to employee wellbeing If you're seeking a challenging but highly rewarding role with real impact, this could be the perfect move. Inventum Group is acting as an Employment Agency in relation to this vacancy.
May 18, 2025
Full time
Head of Indirect Tax (Permanent Role) Location: London (Hybrid - with on-site presence required) Type: Permanent Salary: £99,500 per annum + 12.5% bonus (up to 25%) Benefits include: Private healthcare, 25 days holiday + bank holidays, generous pension, £4,000 travel allowance, and more Are you ready to take ownership of the indirect tax agenda at one of the UK's most prominent and complex businesses? We're supporting a large-scale organisation in hiring a Head of Indirect Tax for a key leadership role within their in-house finance function. You'll drive the indirect tax strategy, lead a high-performing team, and provide expert input on a wide range of high-value commercial and property transactions. Key responsibilities include: Leading the organisation's indirect tax (primarily VAT) strategy and operations Advising on large-scale commercial, infrastructure, and property projects Managing a team of skilled indirect tax professionals Overseeing HMRC engagement and ensuring full tax compliance Championing transformation, governance, and continuous improvement We're looking for someone who is: ACA / ACCA / ATT / CTA qualified with strong post-qualified UK VAT experience Commercially minded with experience in large or complex organisations A confident leader and communicator, with strong stakeholder engagement skills Proactive, strategic, and pragmatic in their approach The reward: £99,500 base salary 12.5% bonus target (up to 25%) £4,000 travel allowance Private medical insurance, life assurance (8x salary), and income protection 25 days annual leave plus bank holidays Free travel options, retail discounts, and a cycle-to-work scheme Online GP, wellbeing support, and financial coaching Up to 12% employer pension contribution A flexible, hybrid working culture with a genuine commitment to employee wellbeing If you're seeking a challenging but highly rewarding role with real impact, this could be the perfect move. Inventum Group is acting as an Employment Agency in relation to this vacancy.

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