Adoption Software Engineer - Authorisation Location: Glasgow, London or Radbroke (Hybrid) Length: 6 months PAYE only Overall purpose of the role: We are seeking an Adoption Software Engineer to join Barclays working with a global-scale technology platform used by millions of users worldwide. In this role, you'll be instrumental in driving the adoption of modern software engineering practices and technologies, particularly around authorisation, policy-as-code, and cloud-based deployment, working closely with development teams and business stakeholders across the organisation. This is a high-impact role within an engineering-led environment, offering the chance to shape the future of authorisation technology and adoption across a globally-used platform. Key Accountabilities Champion the adoption and implementation of authorisation frameworks, using your experience in policy-as-code using Styra OPA, or alternatives such as OPAL or Permit.io. Work across the full stack, from UI to backend and data layers, on systems handling over 24,000 transactions per second, with low-latency (sub-second) performance. Support and enhance systems deployed across AWS (preferred), or Azure / GCP, with experience in on-premises and cloud rollouts. Contribute to application containerisation efforts, ideally with OpenShift or Kubernetes, or other container platforms. Guide teams through the adoption of secure, scalable, and maintainable technology practices with a focus on RBAC, ABAC, and ReBAC models. Utilise SQL and data processing techniques to inform technical decisions and feature design. Key Skills: Strong technical background in Java, with experience building and supporting high-throughput, production-grade systems at scale. In-depth knowledge of cloud environments (especially AWS), and experience with hybrid deployment models. Practical understanding of container orchestration and application deployment pipelines. Direct experience with authorisation systems and policy enforcement, ideally using policy-as-code frameworks. Understanding of authentication systems and how they integrate with broader technology estates (experience with Ping Identity is a plus). Proven ability to take systems from development through to production support in enterprise environments. Comfortable working with data-experience with SQL and data analysis to support engineering decisions is highly desirable. What You'll Bring: A strong engineering foundation, with the ability to troubleshoot and resolve complex issues across platforms. Experience working in cross-functional teams and managing multiple stakeholders with varying goals. Ability to build trusting relationships with both technical and non-technical stakeholders, translating complex technical concepts into clear business value. A collaborative and resilient approach, with a deep understanding of business context, technical architecture, and product strategy. About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measure and reward the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Hybrid: At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, 'anchor', days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager.
May 22, 2025
Full time
Adoption Software Engineer - Authorisation Location: Glasgow, London or Radbroke (Hybrid) Length: 6 months PAYE only Overall purpose of the role: We are seeking an Adoption Software Engineer to join Barclays working with a global-scale technology platform used by millions of users worldwide. In this role, you'll be instrumental in driving the adoption of modern software engineering practices and technologies, particularly around authorisation, policy-as-code, and cloud-based deployment, working closely with development teams and business stakeholders across the organisation. This is a high-impact role within an engineering-led environment, offering the chance to shape the future of authorisation technology and adoption across a globally-used platform. Key Accountabilities Champion the adoption and implementation of authorisation frameworks, using your experience in policy-as-code using Styra OPA, or alternatives such as OPAL or Permit.io. Work across the full stack, from UI to backend and data layers, on systems handling over 24,000 transactions per second, with low-latency (sub-second) performance. Support and enhance systems deployed across AWS (preferred), or Azure / GCP, with experience in on-premises and cloud rollouts. Contribute to application containerisation efforts, ideally with OpenShift or Kubernetes, or other container platforms. Guide teams through the adoption of secure, scalable, and maintainable technology practices with a focus on RBAC, ABAC, and ReBAC models. Utilise SQL and data processing techniques to inform technical decisions and feature design. Key Skills: Strong technical background in Java, with experience building and supporting high-throughput, production-grade systems at scale. In-depth knowledge of cloud environments (especially AWS), and experience with hybrid deployment models. Practical understanding of container orchestration and application deployment pipelines. Direct experience with authorisation systems and policy enforcement, ideally using policy-as-code frameworks. Understanding of authentication systems and how they integrate with broader technology estates (experience with Ping Identity is a plus). Proven ability to take systems from development through to production support in enterprise environments. Comfortable working with data-experience with SQL and data analysis to support engineering decisions is highly desirable. What You'll Bring: A strong engineering foundation, with the ability to troubleshoot and resolve complex issues across platforms. Experience working in cross-functional teams and managing multiple stakeholders with varying goals. Ability to build trusting relationships with both technical and non-technical stakeholders, translating complex technical concepts into clear business value. A collaborative and resilient approach, with a deep understanding of business context, technical architecture, and product strategy. About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measure and reward the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Hybrid: At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, 'anchor', days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager.
We have an opportunity for a IT Change & Transition Analyst to join our IT department on a 6-month fixed-term contract at Tokio Marine Kiln. Reporting to the Change & Configuration Manager, you will facilitate and support the delivery of changes to TMK's IT Infrastructure and Services, and oversee the transition of new or amended services into BAU support, ensuring compliance with established processes and procedures. You will coordinate and administer change and transition activities from end to end, ensuring all changes meet the required standards and are signed off before go-live. Responsibilities include: Reviewing Requests for Change (RFC) and ensuring records are complete, accurate, and properly authorized, maintaining high data quality standards. Communicating change status to the business and IT teams throughout the change lifecycle. Participating in Change Approval Board (CAB) meetings and documenting minutes and actions. Coordinating changes across all environments for BAU, projects, and initiatives. Supporting Release Management processes in collaboration with application development and DevOps teams. Managing communications related to the Forward Schedule of Change (FSoC). Participating in Post Implementation Reviews (PIR) for failed changes and documenting outcomes. Preparing and submitting quarterly JSoX reports. Identifying process improvement opportunities and driving continual service improvement initiatives. Candidate requirements: Proven experience in IT change management, governance, and transition delivery. Knowledge of Project Management processes. Understanding of the full software delivery life cycle. High-level familiarity with infrastructure technologies such as LAN, WAN, servers, storage, Virtual Desktop, and cloud solutions. Strong commitment to quality, with technical expertise and interpersonal skills to build trust within the team and with stakeholders. Please click here to view the detailed Job Description. Our commitment: At TMK, we foster a safe, inclusive, and empowering environment where everyone can thrive. We offer opportunities to join inclusion networks, participate in CSR activities, and support flexible working arrangements in line with our policies. As a company with over 140 years of experience, we value our people and aim to be a 'Good Company'-inclusive, ethical, and innovative. We are committed to diversity, talent development, and creating a great workplace. If you require any reasonable adjustments during the application process, please contact to discuss your needs. Interested candidates can apply through the provided links or share this opportunity within their networks.
May 22, 2025
Full time
We have an opportunity for a IT Change & Transition Analyst to join our IT department on a 6-month fixed-term contract at Tokio Marine Kiln. Reporting to the Change & Configuration Manager, you will facilitate and support the delivery of changes to TMK's IT Infrastructure and Services, and oversee the transition of new or amended services into BAU support, ensuring compliance with established processes and procedures. You will coordinate and administer change and transition activities from end to end, ensuring all changes meet the required standards and are signed off before go-live. Responsibilities include: Reviewing Requests for Change (RFC) and ensuring records are complete, accurate, and properly authorized, maintaining high data quality standards. Communicating change status to the business and IT teams throughout the change lifecycle. Participating in Change Approval Board (CAB) meetings and documenting minutes and actions. Coordinating changes across all environments for BAU, projects, and initiatives. Supporting Release Management processes in collaboration with application development and DevOps teams. Managing communications related to the Forward Schedule of Change (FSoC). Participating in Post Implementation Reviews (PIR) for failed changes and documenting outcomes. Preparing and submitting quarterly JSoX reports. Identifying process improvement opportunities and driving continual service improvement initiatives. Candidate requirements: Proven experience in IT change management, governance, and transition delivery. Knowledge of Project Management processes. Understanding of the full software delivery life cycle. High-level familiarity with infrastructure technologies such as LAN, WAN, servers, storage, Virtual Desktop, and cloud solutions. Strong commitment to quality, with technical expertise and interpersonal skills to build trust within the team and with stakeholders. Please click here to view the detailed Job Description. Our commitment: At TMK, we foster a safe, inclusive, and empowering environment where everyone can thrive. We offer opportunities to join inclusion networks, participate in CSR activities, and support flexible working arrangements in line with our policies. As a company with over 140 years of experience, we value our people and aim to be a 'Good Company'-inclusive, ethical, and innovative. We are committed to diversity, talent development, and creating a great workplace. If you require any reasonable adjustments during the application process, please contact to discuss your needs. Interested candidates can apply through the provided links or share this opportunity within their networks.
Embark on a transformative journey as a Senior Technical project manager. At Barclays, our vision is clear - to redefine the future of banking and help craft innovative solutions. Be a part of Barclays in executing successful change projects that will help the organisation achieve its strategic objectives, while ensuring that projects are delivered on time, within budget, in control and in compliance. To be successful as a Senior Technical project manager, you should have: Technical project management skills - Ample experience in high-level system architectures, data flows, integration points and co-ordinating testing and implementation efforts Change Implementation - Previous experience in delivering large complex programmes including tracking budgets, risk and issue management, maintaining and executing detailed delivery plans and exceptional communication skills Readiness and Communication Planning: Adept at working across boundaries and developing strong business readiness plans across a range of stakeholders and communicating Other highly valued skills include: Agile Methodologies: Certified or experienced in Agile training Effective Communication: Ample communication skills for managing negotiations and stakeholders Critical Thinking: Possesses a critical thinking mindset You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role has the option to work from the following office locations: Northampton and Knutsford. Purpose of the role To manage change projects that help the organisation achieve its strategic objectives, while ensuring that projects are delivered on time, within budget, in control and in compliance with regulatory requirements and internal policies and procedures. Accountabilities Management of change projects within the organisation, ensuring that they are delivered on time, within scope, budget, and to the required quality standards. Development and management of project plans that outline the scope, objectives, timelines, and resource requirements for change projects. Communication with stakeholders, including senior management, project teams, and external partners, to ensure that they are informed about project progress and that their needs and expectations are being met. Management of project teams, ensuring that they are properly resourced and that they have the necessary skills and expertise to deliver on project objectives. Management of project budgets, ensuring that projects are delivered within the agreed budget. Creation of reports on project progress to ensure that proposed solutions are delivered on time and within budget. Management of project risks, ensuring that risk, assumptions, issues and dependencies are identified, assessed, and mitigated as necessary. Facilitation of change management activities, including training and communication, to ensure that change projects are successfully implemented and embedded in the organisation. Vice President Expectations Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
May 22, 2025
Full time
Embark on a transformative journey as a Senior Technical project manager. At Barclays, our vision is clear - to redefine the future of banking and help craft innovative solutions. Be a part of Barclays in executing successful change projects that will help the organisation achieve its strategic objectives, while ensuring that projects are delivered on time, within budget, in control and in compliance. To be successful as a Senior Technical project manager, you should have: Technical project management skills - Ample experience in high-level system architectures, data flows, integration points and co-ordinating testing and implementation efforts Change Implementation - Previous experience in delivering large complex programmes including tracking budgets, risk and issue management, maintaining and executing detailed delivery plans and exceptional communication skills Readiness and Communication Planning: Adept at working across boundaries and developing strong business readiness plans across a range of stakeholders and communicating Other highly valued skills include: Agile Methodologies: Certified or experienced in Agile training Effective Communication: Ample communication skills for managing negotiations and stakeholders Critical Thinking: Possesses a critical thinking mindset You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role has the option to work from the following office locations: Northampton and Knutsford. Purpose of the role To manage change projects that help the organisation achieve its strategic objectives, while ensuring that projects are delivered on time, within budget, in control and in compliance with regulatory requirements and internal policies and procedures. Accountabilities Management of change projects within the organisation, ensuring that they are delivered on time, within scope, budget, and to the required quality standards. Development and management of project plans that outline the scope, objectives, timelines, and resource requirements for change projects. Communication with stakeholders, including senior management, project teams, and external partners, to ensure that they are informed about project progress and that their needs and expectations are being met. Management of project teams, ensuring that they are properly resourced and that they have the necessary skills and expertise to deliver on project objectives. Management of project budgets, ensuring that projects are delivered within the agreed budget. Creation of reports on project progress to ensure that proposed solutions are delivered on time and within budget. Management of project risks, ensuring that risk, assumptions, issues and dependencies are identified, assessed, and mitigated as necessary. Facilitation of change management activities, including training and communication, to ensure that change projects are successfully implemented and embedded in the organisation. Vice President Expectations Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
We are currently looking for a Website Manager to join the Hoxton Ecommerce team at Ennismore. In this dynamic role, you will own the website content and onsite trading journey for The Hoxton - ensuring content and assets are optimised and support the browsing and booking journeys for our customers. Reporting into the Ecommerce Director, and partnering with Digital Marketing and CRO, this would be an ideal role for someone who is passionate about digital trading and conversion, is brand savvy, has strong organisational skills and has appreciation of the user experience. Job Description What you'll do Upload and maintain digital content across our hotel websites such as The Hoxton, Working From_, maximising bookings and revenue across properties, device and traffic groups. Own daily/weekly content updates on CMS platforms - WordPress and at times Shopify Partner with CRO, Design and Product to optimise the booking journey including ideas for new features, driving visual merchandising and content merchandising across platforms and devices. Own SEO for the websites, partnering with Digital Marketing and our agency to enrich keywords, and Product to ensure technical audits are completed on time and in full. Collaborate with other team members across Brand, Revenue to ensure that the content and imagery is up-to-date, compelling and tells the right story Optimise visual assets for the website, with support from our in-house graphics studio Be the go-to person for making core site amends and publishing new content Help to educate and empower brand teams to self-serve and submit their own changes on the content site where possible. Report on trading and website performance using Looker and GA4 for daily/weekly/monthly/quarterly reports. Assist brands/hotels with ad hoc data and tracking requests Conduct regular reviews of digital systems within the hotels and work with respective teams on identifying improvements for guests Assist with all upcoming hotel openings for The Hoxton: Input into content requirements and briefing of brand teams. Own new Hotel website content production and timelines. Coordinate technical set up activity with our product managers Support with testing websites and booking engine when required and reporting bugs and feature requests into Jira. Qualifications What we're looking for Someone target driven, who appreciates both brand and performance goals. Experience using data to drive trade and inform decisions Experience managing a CMS and managing content updates. Experience of WordPress is a plus. High level of organisation and stakeholder management; to be able to create structure around your day to achieve the necessarily deadlines. Be comfortable taking the initiative and running small projects An eye for intuitive design and user experience High attention to detail Basic experience with design software such as Adobe Photoshop - e.g. in order to cut images to the correct size Good communication skills, happy to talk to a wide range of people across the business Experience working with developers is a bonus. Additional Information What's in it for you 25 days holiday (and bank holidays), pension and life insurance A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing Excellent discounts across the entire Ennismore group, for you and your friends and family Extra time off to volunteer with one of our partner charities Cycle to work scheme Enhanced Family Leave Nursery Scheme Salary Sacrifice - for our working parents 1. First name 2. Last name 3. Email 4. Phone 5. Are you eligible to work in the country you are applying for? Select an option 6. What is your salary expectation for this role? 7. Resume . We accept .pdf, .doc, and .docx formats. these questions are a must By clicking submit, I consent to the collection of my data in accordance to Ennismore's privacy policy . If you are a California employee and are interested in learning more about our California Employee Privacy Policy, click here .
May 22, 2025
Full time
We are currently looking for a Website Manager to join the Hoxton Ecommerce team at Ennismore. In this dynamic role, you will own the website content and onsite trading journey for The Hoxton - ensuring content and assets are optimised and support the browsing and booking journeys for our customers. Reporting into the Ecommerce Director, and partnering with Digital Marketing and CRO, this would be an ideal role for someone who is passionate about digital trading and conversion, is brand savvy, has strong organisational skills and has appreciation of the user experience. Job Description What you'll do Upload and maintain digital content across our hotel websites such as The Hoxton, Working From_, maximising bookings and revenue across properties, device and traffic groups. Own daily/weekly content updates on CMS platforms - WordPress and at times Shopify Partner with CRO, Design and Product to optimise the booking journey including ideas for new features, driving visual merchandising and content merchandising across platforms and devices. Own SEO for the websites, partnering with Digital Marketing and our agency to enrich keywords, and Product to ensure technical audits are completed on time and in full. Collaborate with other team members across Brand, Revenue to ensure that the content and imagery is up-to-date, compelling and tells the right story Optimise visual assets for the website, with support from our in-house graphics studio Be the go-to person for making core site amends and publishing new content Help to educate and empower brand teams to self-serve and submit their own changes on the content site where possible. Report on trading and website performance using Looker and GA4 for daily/weekly/monthly/quarterly reports. Assist brands/hotels with ad hoc data and tracking requests Conduct regular reviews of digital systems within the hotels and work with respective teams on identifying improvements for guests Assist with all upcoming hotel openings for The Hoxton: Input into content requirements and briefing of brand teams. Own new Hotel website content production and timelines. Coordinate technical set up activity with our product managers Support with testing websites and booking engine when required and reporting bugs and feature requests into Jira. Qualifications What we're looking for Someone target driven, who appreciates both brand and performance goals. Experience using data to drive trade and inform decisions Experience managing a CMS and managing content updates. Experience of WordPress is a plus. High level of organisation and stakeholder management; to be able to create structure around your day to achieve the necessarily deadlines. Be comfortable taking the initiative and running small projects An eye for intuitive design and user experience High attention to detail Basic experience with design software such as Adobe Photoshop - e.g. in order to cut images to the correct size Good communication skills, happy to talk to a wide range of people across the business Experience working with developers is a bonus. Additional Information What's in it for you 25 days holiday (and bank holidays), pension and life insurance A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing Excellent discounts across the entire Ennismore group, for you and your friends and family Extra time off to volunteer with one of our partner charities Cycle to work scheme Enhanced Family Leave Nursery Scheme Salary Sacrifice - for our working parents 1. First name 2. Last name 3. Email 4. Phone 5. Are you eligible to work in the country you are applying for? Select an option 6. What is your salary expectation for this role? 7. Resume . We accept .pdf, .doc, and .docx formats. these questions are a must By clicking submit, I consent to the collection of my data in accordance to Ennismore's privacy policy . If you are a California employee and are interested in learning more about our California Employee Privacy Policy, click here .
My client is a trusted Managed Services Provider (MSP) delivering tailored IT solutions to businesses across the UK. They pride themselves on exceptional customer service, proactive IT management, and a people-first approach. The culture is collaborative, energetic, and committed to excellence. We are looking for a Help Desk & Service Delivery Manager, based in Taunton, Somerset - Hybrid - Minimum of 3 days in the office Role Overview My client is seeking a dynamic Help Desk & Service Delivery Manager to oversee the performance of their Help Desk team and the delivery of managed services to clients. This is a management-focused role, not a technical hands-on position. The ideal candidate will have a strong background in people management, customer service leadership, and operational delivery within a service-oriented environment. A high-level understanding of IT services is beneficial but deep technical expertise is not required. The Help Desk & Service Delivery Manager will be responsible for ensuring outstanding service delivery to clients and creating a motivated, high-performing service team internally. Key Responsibilities Team Management Lead, mentor, and manage the Help Desk team, ensuring high levels of motivation, performance, and professional development. Set clear objectives, KPIs, and service standards for team members. Conduct regular 1:1s, team meetings, performance reviews, and coaching sessions. Service Delivery Manage the process from order acceptance through to delivery of all managed services. Be actively involved in project meetings to ensure smooth delivery. Ensure effective and efficient delivery of all managed services to clients. Monitor help desk tickets, escalation processes, and service requests to ensure SLA compliance. Coordinate resource allocation and workload balancing for optimal team performance. Implement continuous improvement initiatives based on client feedback and service performance metrics. Customer Management Be the contact for clients regarding the delivery of new services. Act as the senior point of contact for service-related client issues. Ensure excellent communication and service standards are maintained at every touchpoint. Oversee service review meetings with key clients, identifying opportunities for improvement and growth. Operational Responsibilities Drive help desk processes, ensuring adherence to ISO/ITIL-based best practices. Ensure compliance with security best practices, including GDPR and clients' own policies and procedures. Work closely with technical and project teams to ensure smooth service transitions and handovers. Monitor and report on help desk and managed service KPIs, trends, and client satisfaction metrics. Collaborate with sales and account management teams to identify upsell and service enhancement opportunities. Drive continuous improvement across service workflows, documentation, and knowledge management. Skills & Experience Required Strong experience managing a help desk or customer service operation, ideally within an MSP or similar fast-paced environment. Expertise in delivering exceptional customer experiences with a customer-first mindset. Proven people management skills: team leadership, staff development, conflict resolution. Excellent communication and relationship-building skills (internal and external stakeholders). Solid understanding of service delivery principles and SLAs. Highly organised, with strong time management and prioritisation abilities. Desirable but not essential: Previous experience working within a Managed Services Provider (MSP) environment. Familiarity with ITIL principles and practices. Basic knowledge of IT infrastructure, cloud services, or managed IT solutions. Experience working on a ticketing customer service platform. Exposure to compliance and security frameworks such as ISO 27001, Cyber Essentials, NIST, or GDPR. _ What We Offer 37.5 hour week( 3 days offcie 2 days home) Pension/ Private Healthcare , 5 days full sick pay, free parking Professional development and training opportunities. A positive, supportive work environment that values your contribution. Opportunity to shape and grow the service delivery function within a growing MSP.
May 22, 2025
Full time
My client is a trusted Managed Services Provider (MSP) delivering tailored IT solutions to businesses across the UK. They pride themselves on exceptional customer service, proactive IT management, and a people-first approach. The culture is collaborative, energetic, and committed to excellence. We are looking for a Help Desk & Service Delivery Manager, based in Taunton, Somerset - Hybrid - Minimum of 3 days in the office Role Overview My client is seeking a dynamic Help Desk & Service Delivery Manager to oversee the performance of their Help Desk team and the delivery of managed services to clients. This is a management-focused role, not a technical hands-on position. The ideal candidate will have a strong background in people management, customer service leadership, and operational delivery within a service-oriented environment. A high-level understanding of IT services is beneficial but deep technical expertise is not required. The Help Desk & Service Delivery Manager will be responsible for ensuring outstanding service delivery to clients and creating a motivated, high-performing service team internally. Key Responsibilities Team Management Lead, mentor, and manage the Help Desk team, ensuring high levels of motivation, performance, and professional development. Set clear objectives, KPIs, and service standards for team members. Conduct regular 1:1s, team meetings, performance reviews, and coaching sessions. Service Delivery Manage the process from order acceptance through to delivery of all managed services. Be actively involved in project meetings to ensure smooth delivery. Ensure effective and efficient delivery of all managed services to clients. Monitor help desk tickets, escalation processes, and service requests to ensure SLA compliance. Coordinate resource allocation and workload balancing for optimal team performance. Implement continuous improvement initiatives based on client feedback and service performance metrics. Customer Management Be the contact for clients regarding the delivery of new services. Act as the senior point of contact for service-related client issues. Ensure excellent communication and service standards are maintained at every touchpoint. Oversee service review meetings with key clients, identifying opportunities for improvement and growth. Operational Responsibilities Drive help desk processes, ensuring adherence to ISO/ITIL-based best practices. Ensure compliance with security best practices, including GDPR and clients' own policies and procedures. Work closely with technical and project teams to ensure smooth service transitions and handovers. Monitor and report on help desk and managed service KPIs, trends, and client satisfaction metrics. Collaborate with sales and account management teams to identify upsell and service enhancement opportunities. Drive continuous improvement across service workflows, documentation, and knowledge management. Skills & Experience Required Strong experience managing a help desk or customer service operation, ideally within an MSP or similar fast-paced environment. Expertise in delivering exceptional customer experiences with a customer-first mindset. Proven people management skills: team leadership, staff development, conflict resolution. Excellent communication and relationship-building skills (internal and external stakeholders). Solid understanding of service delivery principles and SLAs. Highly organised, with strong time management and prioritisation abilities. Desirable but not essential: Previous experience working within a Managed Services Provider (MSP) environment. Familiarity with ITIL principles and practices. Basic knowledge of IT infrastructure, cloud services, or managed IT solutions. Experience working on a ticketing customer service platform. Exposure to compliance and security frameworks such as ISO 27001, Cyber Essentials, NIST, or GDPR. _ What We Offer 37.5 hour week( 3 days offcie 2 days home) Pension/ Private Healthcare , 5 days full sick pay, free parking Professional development and training opportunities. A positive, supportive work environment that values your contribution. Opportunity to shape and grow the service delivery function within a growing MSP.
About Coalfire Coalfire is on a mission to make the world a safer place by solving our clients' hardest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Denver, Colorado with offices across the U.S. and U.K., and we support clients around the world. But that's not who we are - that's just what we do. We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference. Position Summary The Consultant works closely with Project Managers, Delivery Directors, and other Delivery team members to lead engagements, assessing the security of various types of client applications and supporting infrastructure against security best practices.The Consultant is a technical leader with broad technical skills, meeting the objectives of their engagements, collaborating with clients, mentoring teammates, and providing subject matter expertise across one or more technical domains. The Consultant is a trusted advisor to clients, and through objective testing and results reporting, supports the client in making well-informed, risk-based decisions to improve overall security posture. What You'll Do Working independently and collaboratively with a team to both lead and support Perform penetration testing on applications with complex technology stacks from both a: Blackbox & Whitebox perspective Dynamically flex your skills when assessing emerging or custom technologies Contextualize vulnerabilities and assess realistic impact to a client accounting for mitigating and aggravating factors Manage priorities and tasks to achieve utilization targets Operate with professionalism both internally and with clients Ensure quality reports and services are delivered efficiently and on time Maintains strong depth of knowledge in the practice area Collaborate with project managers, quality management, sales and other delivery team members to drive customer satisfaction and meet project deliverables Up to 10% travel What You'll Bring Application penetration testing and assessment tradecraft and methodologies (including browser-based, API) Strong working knowledge of at least two programming or scripting languages Strong understanding of security principles and industry best practices Minimum of 2 years' experience in a consulting/professional services role Minimum of 2 years' experience in Application Security and/or Software Development Proficiency in Web Application Penetration Testing Strong overall technical skills, with strong expertise in at least one of the following: Mobile Application Penetration Testing Thick Application Penetration Testing Hardware Penetration Testing Secure Code Review Container Penetration Testing Cloud Penetration Testing Network Active Directory Penetration Testing AI Penetration Testing Strong consulting skills including: Time management, performing adjacent tasks while ensuring on-time delivery, escalating issues as needed Verbal communication, leading client calls for project kickoffs and debrief Written communication & Report writing, for both executive audiences and technical staff High school diploma required Bonus Points UK CREST Certification and eligibility to be approved for and maintain UK SC level Clearance Strongly preferred CREST Certifications CREST Practitioner Security Analyst (CPSA) CREST Practitioner Threat Intelligence Analyst (CPTIA) AWAE, OSCP, OSCE, OSEE offensive security certifications Significant development and engineering backgrounds Cloud Service penetration testing tradecraft and methodologies across multiple service providers (e.g. AWS, GCP, etc.). Mobile platform and application penetration testing tradecraft and methodologies across both iOS and Android. Red/Purple Team tradecraft and methodologies Social engineering in all its forms AWS Certified Solutions Architect - Professional, AWS Certified Security, AWS Certified Advanced Networking, AWS Certified SysOps Administrator Network, Database, System administration experience and certifications £63,000 - £72,810 a year The salary range listed is a reasonable estimate of the compensation range for this role based on national salary averages. The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certifications and other factors. You may also be eligible to participate in annual incentive, commission, and/or recognition programs. Why You'll Want to Join Us At Coalfire, you'll find the support you need to thrive personally and professionally. In many cases, we provide a flexible work model that empowers you to choose when and where you'll work most effectively - whether you're at home or an office. Regardless of location, you'll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You'll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. And you'll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support membership, and comprehensive insurance options. At Coalfire, equal opportunity and pay equity is integral to the way we do business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Coalfire is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, our Human Resources team at .
May 22, 2025
Full time
About Coalfire Coalfire is on a mission to make the world a safer place by solving our clients' hardest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Denver, Colorado with offices across the U.S. and U.K., and we support clients around the world. But that's not who we are - that's just what we do. We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference. Position Summary The Consultant works closely with Project Managers, Delivery Directors, and other Delivery team members to lead engagements, assessing the security of various types of client applications and supporting infrastructure against security best practices.The Consultant is a technical leader with broad technical skills, meeting the objectives of their engagements, collaborating with clients, mentoring teammates, and providing subject matter expertise across one or more technical domains. The Consultant is a trusted advisor to clients, and through objective testing and results reporting, supports the client in making well-informed, risk-based decisions to improve overall security posture. What You'll Do Working independently and collaboratively with a team to both lead and support Perform penetration testing on applications with complex technology stacks from both a: Blackbox & Whitebox perspective Dynamically flex your skills when assessing emerging or custom technologies Contextualize vulnerabilities and assess realistic impact to a client accounting for mitigating and aggravating factors Manage priorities and tasks to achieve utilization targets Operate with professionalism both internally and with clients Ensure quality reports and services are delivered efficiently and on time Maintains strong depth of knowledge in the practice area Collaborate with project managers, quality management, sales and other delivery team members to drive customer satisfaction and meet project deliverables Up to 10% travel What You'll Bring Application penetration testing and assessment tradecraft and methodologies (including browser-based, API) Strong working knowledge of at least two programming or scripting languages Strong understanding of security principles and industry best practices Minimum of 2 years' experience in a consulting/professional services role Minimum of 2 years' experience in Application Security and/or Software Development Proficiency in Web Application Penetration Testing Strong overall technical skills, with strong expertise in at least one of the following: Mobile Application Penetration Testing Thick Application Penetration Testing Hardware Penetration Testing Secure Code Review Container Penetration Testing Cloud Penetration Testing Network Active Directory Penetration Testing AI Penetration Testing Strong consulting skills including: Time management, performing adjacent tasks while ensuring on-time delivery, escalating issues as needed Verbal communication, leading client calls for project kickoffs and debrief Written communication & Report writing, for both executive audiences and technical staff High school diploma required Bonus Points UK CREST Certification and eligibility to be approved for and maintain UK SC level Clearance Strongly preferred CREST Certifications CREST Practitioner Security Analyst (CPSA) CREST Practitioner Threat Intelligence Analyst (CPTIA) AWAE, OSCP, OSCE, OSEE offensive security certifications Significant development and engineering backgrounds Cloud Service penetration testing tradecraft and methodologies across multiple service providers (e.g. AWS, GCP, etc.). Mobile platform and application penetration testing tradecraft and methodologies across both iOS and Android. Red/Purple Team tradecraft and methodologies Social engineering in all its forms AWS Certified Solutions Architect - Professional, AWS Certified Security, AWS Certified Advanced Networking, AWS Certified SysOps Administrator Network, Database, System administration experience and certifications £63,000 - £72,810 a year The salary range listed is a reasonable estimate of the compensation range for this role based on national salary averages. The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certifications and other factors. You may also be eligible to participate in annual incentive, commission, and/or recognition programs. Why You'll Want to Join Us At Coalfire, you'll find the support you need to thrive personally and professionally. In many cases, we provide a flexible work model that empowers you to choose when and where you'll work most effectively - whether you're at home or an office. Regardless of location, you'll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You'll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. And you'll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support membership, and comprehensive insurance options. At Coalfire, equal opportunity and pay equity is integral to the way we do business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Coalfire is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, our Human Resources team at .
We are looking for an Audit Manager or Senior Manager to join our team in Glasgow. Job Purpose: We are looking to recruit an Audit Manager or Senior Manager to help deliver the effective completion of Audit work for designated clients; coach and train the audit team as needed; ensure deadlines and budgets are met and the audit file is reviewed. You will be responsible for (but not limited to): Planning and managing the effective, professional, and efficient delegation, flow-through and completion of Audit work for clients Maintaining up-to-date technical knowledge of Audit and Financial Reporting and related matters Providing high-level technical and Audit planning advice to clients Assisting the Audit Partners and Directors with Audit planning work and local reporting Managing and supporting a team of Audit staff to achieve their goals and objectives ensuring they are developing their skills and capabilities Developing and maintaining strong relationships with clients, contacts, and colleagues Working closely with the audit team to ensure audit work is handled efficiently and effectively from start to finish and is done in accordance with the Firm's Audit policy and other relevant policies and procedures Being the principal contact for larger clients on day-to-day audit matters Liaising with client staff while on the client's premises, building effective relationships with client's staff Building relationships with client staff and acting as an ambassador for the firm About You: A leader of your work and your professional learning Excellent communication skills with the ability to positively impact and influence others Qualified CA (or equivalent) Experience in leading on-site audit teams Experience in supervising or managing staff Practical experience in using software systems in the preparation of audit files, financial statements and audit working papers. Full training will be given on all software packages Strong technical knowledge of FRS102, with IFRS experience advantageous but not essential Why JC? Johnston Carmichael helps to build success stories that change lives - whether it's our clients, our communities, or most importantly, our people, who now number over 900 across the UK. We work with individuals and businesses all over the country and our expertise covers almost every industry sector. We're also an independent member firm of Moore Global Network Limited, a global accounting and advisory network of over 37,000 advisers across more than 114 countries. Everything we do at Johnston Carmichael is underpinned by our four core values - Doing The Right Thing, Standing In Other People's Shoes, Leading Our Future and Remaining Relevant. We've created a range of ways to support our people to make sure every voice is heard, including our People and Culture Forum, and we encourage each of our sharp minds to be leaders of their work and learning. You can read more about our culture and values here . In the last 10 years we've raised more than £450,000 for charity and continuously evolved our commitment to sustainable business practices. We are Gold sponsors of the Kiltwalk and also partner with Netball Scotland and England Netball, creating an enduring impact on the ground in our communities Why Audit? Audit has undergone huge transformation, with regulations developing every year. Our clients need us by their side more than ever. As technology evolves, we have new opportunities to improve how we help clients throughout the audit cycle and beyond - with more efficiency, greater innovation, and deeper insight. And, with expertise across a range ofindustry sectors, there's no shortage of variety in the work we do. We're also an independent member firm of Moore Global Network Limited, a global accounting and advisory network of over 30,000 advisers across more than 110 countries, so you'll have the opportunity to work with businesses all over the globe. What you can expect As well as working with a great team of colleagues and enjoying the balance of hybrid and flexible working, we offer a range of benefits to make your time at JC even more fulfilling. Click here to see what's on offer. Different backgrounds and different opinions make for more interesting work and better outcomes. We're sure we don't have to say this, but we welcome people from all backgrounds, regardless of your heritage, ethnicity, religious beliefs, sexual identity or gender identity. We also actively encourage applications from anyone who's had an extended time away from paid employment. Our team is made up of people who've taken varied routes through their careers. We're here to give you the tools, support, and materials to develop your expertise so you can pursue your ambitions. Our JC Aspire learning programme helps everyone reach their personal goals, and we've also carefully created our own Leadership Development Programme, which is accredited by the University of Strathclyde Business School at Masters degree level. We look forward to hearing from you If you're ready to write your success story with us, apply today. At Johnston Carmichael we are committed to diversity, equality and inclusion in the workplace. A copy of this policy will be made available on request. We also welcome applications from individuals who have had time away from paid employment.
May 22, 2025
Full time
We are looking for an Audit Manager or Senior Manager to join our team in Glasgow. Job Purpose: We are looking to recruit an Audit Manager or Senior Manager to help deliver the effective completion of Audit work for designated clients; coach and train the audit team as needed; ensure deadlines and budgets are met and the audit file is reviewed. You will be responsible for (but not limited to): Planning and managing the effective, professional, and efficient delegation, flow-through and completion of Audit work for clients Maintaining up-to-date technical knowledge of Audit and Financial Reporting and related matters Providing high-level technical and Audit planning advice to clients Assisting the Audit Partners and Directors with Audit planning work and local reporting Managing and supporting a team of Audit staff to achieve their goals and objectives ensuring they are developing their skills and capabilities Developing and maintaining strong relationships with clients, contacts, and colleagues Working closely with the audit team to ensure audit work is handled efficiently and effectively from start to finish and is done in accordance with the Firm's Audit policy and other relevant policies and procedures Being the principal contact for larger clients on day-to-day audit matters Liaising with client staff while on the client's premises, building effective relationships with client's staff Building relationships with client staff and acting as an ambassador for the firm About You: A leader of your work and your professional learning Excellent communication skills with the ability to positively impact and influence others Qualified CA (or equivalent) Experience in leading on-site audit teams Experience in supervising or managing staff Practical experience in using software systems in the preparation of audit files, financial statements and audit working papers. Full training will be given on all software packages Strong technical knowledge of FRS102, with IFRS experience advantageous but not essential Why JC? Johnston Carmichael helps to build success stories that change lives - whether it's our clients, our communities, or most importantly, our people, who now number over 900 across the UK. We work with individuals and businesses all over the country and our expertise covers almost every industry sector. We're also an independent member firm of Moore Global Network Limited, a global accounting and advisory network of over 37,000 advisers across more than 114 countries. Everything we do at Johnston Carmichael is underpinned by our four core values - Doing The Right Thing, Standing In Other People's Shoes, Leading Our Future and Remaining Relevant. We've created a range of ways to support our people to make sure every voice is heard, including our People and Culture Forum, and we encourage each of our sharp minds to be leaders of their work and learning. You can read more about our culture and values here . In the last 10 years we've raised more than £450,000 for charity and continuously evolved our commitment to sustainable business practices. We are Gold sponsors of the Kiltwalk and also partner with Netball Scotland and England Netball, creating an enduring impact on the ground in our communities Why Audit? Audit has undergone huge transformation, with regulations developing every year. Our clients need us by their side more than ever. As technology evolves, we have new opportunities to improve how we help clients throughout the audit cycle and beyond - with more efficiency, greater innovation, and deeper insight. And, with expertise across a range ofindustry sectors, there's no shortage of variety in the work we do. We're also an independent member firm of Moore Global Network Limited, a global accounting and advisory network of over 30,000 advisers across more than 110 countries, so you'll have the opportunity to work with businesses all over the globe. What you can expect As well as working with a great team of colleagues and enjoying the balance of hybrid and flexible working, we offer a range of benefits to make your time at JC even more fulfilling. Click here to see what's on offer. Different backgrounds and different opinions make for more interesting work and better outcomes. We're sure we don't have to say this, but we welcome people from all backgrounds, regardless of your heritage, ethnicity, religious beliefs, sexual identity or gender identity. We also actively encourage applications from anyone who's had an extended time away from paid employment. Our team is made up of people who've taken varied routes through their careers. We're here to give you the tools, support, and materials to develop your expertise so you can pursue your ambitions. Our JC Aspire learning programme helps everyone reach their personal goals, and we've also carefully created our own Leadership Development Programme, which is accredited by the University of Strathclyde Business School at Masters degree level. We look forward to hearing from you If you're ready to write your success story with us, apply today. At Johnston Carmichael we are committed to diversity, equality and inclusion in the workplace. A copy of this policy will be made available on request. We also welcome applications from individuals who have had time away from paid employment.
Clifford Chance's London private funds group (PFG) advises fund managers on establishing a full range of private capital funds, including private equity, real estate, infrastructure, debt/credit, and emerging markets funds. We are a market-leading global team, advising on raising predominantly closed-ended funds, structuring related executive arrangements, and management structures. Additionally, we handle secondary transactions, collaborate with transactional M&A teams, and provide ancillary advisory work for fund managers and some institutional investors. The Role The group comprises seven partners, thirty-five associates, and ten trainees, supported by a Knowledge Director, a Business Development Manager, and a Head of Strategy and Delivery. Our team is truly global, with private funds groups in New York, Singapore, Hong Kong, Beijing, Luxembourg, Paris, Munich, and Madrid, working seamlessly together. The London team collaborates closely with our Luxembourg practice, leveraging private funds tax and regulatory specialists across jurisdictions. Our integrated, global approach distinguishes Clifford Chance's private funds practice from competitors. Responsibilities You will work on all aspects of fund establishment and fundraising as part of the matter team, including: Structuring and term sheet phase Drafting/advising on PPM and offering documents Vehicle establishment Drafting fund documents Obtaining tax and regulatory advice Handling investor comments and negotiations Preparing carried interest and co-investment documents Managing investor subscription and closing processes Leading post-closing MFN process Additional responsibilities include advising on ongoing fund operations, secondary transactions, restructuring mandates, fund review mandates for institutional investors, industry topical issues, regulatory compliance, industry monitoring, business development, client relationship management, legal drafting, project management, and supervising junior team members. Qualifications and Experience You should have a background in private fund formation, with strong technical skills gained through experience at a reputable city firm or overseas common law practice. An outstanding academic record, excellent legal skills, and a reputation for providing commercial solutions are essential. Demonstrated document drafting, communication, analytical skills, and commercial awareness are required. You must thrive in high-standard teams, collaborate across jurisdictions, and show enthusiasm for business development and thought leadership. Support and Development From day one, you will have opportunities for growth through formal training, coaching, mentoring, and on-the-job learning. Working with top-tier clients and teams globally, you will handle complex, high-margin matters and develop extensive client relationships. The firm offers a stimulating environment to build a multidisciplinary skill set and client-facing expertise, with support to become a recognized practitioner in the field.
May 22, 2025
Full time
Clifford Chance's London private funds group (PFG) advises fund managers on establishing a full range of private capital funds, including private equity, real estate, infrastructure, debt/credit, and emerging markets funds. We are a market-leading global team, advising on raising predominantly closed-ended funds, structuring related executive arrangements, and management structures. Additionally, we handle secondary transactions, collaborate with transactional M&A teams, and provide ancillary advisory work for fund managers and some institutional investors. The Role The group comprises seven partners, thirty-five associates, and ten trainees, supported by a Knowledge Director, a Business Development Manager, and a Head of Strategy and Delivery. Our team is truly global, with private funds groups in New York, Singapore, Hong Kong, Beijing, Luxembourg, Paris, Munich, and Madrid, working seamlessly together. The London team collaborates closely with our Luxembourg practice, leveraging private funds tax and regulatory specialists across jurisdictions. Our integrated, global approach distinguishes Clifford Chance's private funds practice from competitors. Responsibilities You will work on all aspects of fund establishment and fundraising as part of the matter team, including: Structuring and term sheet phase Drafting/advising on PPM and offering documents Vehicle establishment Drafting fund documents Obtaining tax and regulatory advice Handling investor comments and negotiations Preparing carried interest and co-investment documents Managing investor subscription and closing processes Leading post-closing MFN process Additional responsibilities include advising on ongoing fund operations, secondary transactions, restructuring mandates, fund review mandates for institutional investors, industry topical issues, regulatory compliance, industry monitoring, business development, client relationship management, legal drafting, project management, and supervising junior team members. Qualifications and Experience You should have a background in private fund formation, with strong technical skills gained through experience at a reputable city firm or overseas common law practice. An outstanding academic record, excellent legal skills, and a reputation for providing commercial solutions are essential. Demonstrated document drafting, communication, analytical skills, and commercial awareness are required. You must thrive in high-standard teams, collaborate across jurisdictions, and show enthusiasm for business development and thought leadership. Support and Development From day one, you will have opportunities for growth through formal training, coaching, mentoring, and on-the-job learning. Working with top-tier clients and teams globally, you will handle complex, high-margin matters and develop extensive client relationships. The firm offers a stimulating environment to build a multidisciplinary skill set and client-facing expertise, with support to become a recognized practitioner in the field.
EC&I Work Pack Engineer Location: Kingston upon Hull Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets. We enhance the efficiency of assets, ensuring a high level of availability and reducing maintenance costs. We have extensive experience in offshore and onshore facilities; specialising in asset management services throughout all life cycle phases from consulting, engineering, manufacturing, assembly, operations, maintenance, and decommissioning. This commitment is delivered by an experienced and highly competent workforce of over 4,500 employees operating from 14 offices in strategic industrial hubs, upholding the highest standards of safety, compliance and quality. As an Electrical, Control & Instrumentation Work Pack Engineer you are to develop EC&I Installation Work Packs (IWPs) from information submitted by the client, in the form of Construction Work Packs (CWPs). The IWPs will be used to guide the work force activities on site and will also be used to measure progress. Training will be required to use the client Smart Construct system. This system contains all the Construction Work packs and relevant documentation required for creating the IWPs. This position offers the opportunity to contribute to the successful delivery of large-scale mechanical project, ensuring the efficiency and safety of electrical, control and Instrumentation work activities. Key Activities As a work Pack Engineer, your activities will include the following: Develop EC&I work packs for various projects, ensuring they meet technical, safety, and regulatory requirements Ensure that work packs include all necessary drawings, specifications, procedures, and materials for execution Collaborate with project / construction managers, engineers, and other stakeholders to plan and schedule mechanical work activities Coordinate with the procurement / materials team to ensure that resources will be available in time for IWP execution Coordinate with the procurement team to ensure that materials and resources are available for execution Identify potential risks and issues, and proactively address them to avoid delays or safety concerns Communicate with other departments to ensure all stakeholders are aligned on project timelines, scope, and deliverables Ensure that the Work Pack Manager is kept informed of progress and any issues as appropriate Attend any meetings with clients and their representatives as required Experience, Attributes & Qualifications Experience in electrical engineering, construction, or maintenance, with at least 2 years in a work-pack creation role HND/C in an electrical / instrumentation discipline or related field experience Good communication skills required Good interpersonal skills required as part of a large project team Suitable IT skills - MS Office, Navis Works 2024 Self motivated to achieve client deadlines If you wish to speak to a member of the recruitment team, please contact . Operations Bilfinger UK Limited Temporary White-collar workers Professional Operations
May 22, 2025
Full time
EC&I Work Pack Engineer Location: Kingston upon Hull Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets. We enhance the efficiency of assets, ensuring a high level of availability and reducing maintenance costs. We have extensive experience in offshore and onshore facilities; specialising in asset management services throughout all life cycle phases from consulting, engineering, manufacturing, assembly, operations, maintenance, and decommissioning. This commitment is delivered by an experienced and highly competent workforce of over 4,500 employees operating from 14 offices in strategic industrial hubs, upholding the highest standards of safety, compliance and quality. As an Electrical, Control & Instrumentation Work Pack Engineer you are to develop EC&I Installation Work Packs (IWPs) from information submitted by the client, in the form of Construction Work Packs (CWPs). The IWPs will be used to guide the work force activities on site and will also be used to measure progress. Training will be required to use the client Smart Construct system. This system contains all the Construction Work packs and relevant documentation required for creating the IWPs. This position offers the opportunity to contribute to the successful delivery of large-scale mechanical project, ensuring the efficiency and safety of electrical, control and Instrumentation work activities. Key Activities As a work Pack Engineer, your activities will include the following: Develop EC&I work packs for various projects, ensuring they meet technical, safety, and regulatory requirements Ensure that work packs include all necessary drawings, specifications, procedures, and materials for execution Collaborate with project / construction managers, engineers, and other stakeholders to plan and schedule mechanical work activities Coordinate with the procurement / materials team to ensure that resources will be available in time for IWP execution Coordinate with the procurement team to ensure that materials and resources are available for execution Identify potential risks and issues, and proactively address them to avoid delays or safety concerns Communicate with other departments to ensure all stakeholders are aligned on project timelines, scope, and deliverables Ensure that the Work Pack Manager is kept informed of progress and any issues as appropriate Attend any meetings with clients and their representatives as required Experience, Attributes & Qualifications Experience in electrical engineering, construction, or maintenance, with at least 2 years in a work-pack creation role HND/C in an electrical / instrumentation discipline or related field experience Good communication skills required Good interpersonal skills required as part of a large project team Suitable IT skills - MS Office, Navis Works 2024 Self motivated to achieve client deadlines If you wish to speak to a member of the recruitment team, please contact . Operations Bilfinger UK Limited Temporary White-collar workers Professional Operations
Synechron is looking for a Senior Murex Front Office Business Analyst to cover Production support for a tier-1 Japanese Bank. Joining an experienced and supportive team, you will play a crucial role in optimising our client's Murex platform on a multi-year contract. You will work closely with front office users, building a deep understanding of the Murex system to deliver robust, innovative solutions that drive efficiency and profitability. Critical experience required with P&L, simulations, risk views, generators, and curves. The role requires strong analytical and problem-solving skills, and excellent communication and interpersonal skills for interacting with business users, vendors, and traders. Key Responsibilities: Work closely with FO users in managing, resolving, and understanding requirements for system issues that arise. Resolve issues independently, creating and delivering solutions. Analyse and resolve issues related to system configuration, P&L, simulation views, static data, GOM, market data, market operations, EOD, pre-trade, etc. Liaise with technical and business support teams and Murex vendors when required. Escalate identified issues/risks. Provide detailed information about issues to the vendor, and coordinate testing of fixes/solutions. Act as an intermediary between business and vendor. Perform routine administrative/technical tasks to maintain the system. Work on small BAU projects to deliver extended functionality and enhancements to FO users, and be familiar with the systems development life cycle. Assist in resolving issues around system configuration, User Groups, Access Rights, Portfolios, etc. Provide training to business users and assist the business in adapting to the Murex environment. Prepare and send effective status reports to IT/Business managers. Ensure documentation and deliverables meet defined standards. Desirable Skills/Experience: Murex certifications or relevant training. 6+ years of in-depth FO Murex experience. Product knowledge (rates, commodities, and FX). Experience with deal booking, pricing, events, e-trade pad & simulation issues. Ability to analyse market data issues, maturity set, fixings, instrument configuration, P&L issues, payments, etc. Experience in configuration and static data setup for portfolios, counterparties, products, mappings. Understanding of Murex screens OSP and ability to debug/analyse trade issues, payment scopes, reporting, and interface issues. Experience in system configuration, P&L analysis, simulation views, static data, GOM, market data, market operations, EOD, pre-trade, and other FO areas. Knowledge of SQL and experience with reporting tools. Experience working with Jira & Agile SDLC. Excellent stakeholder management and communication skills. This is a multiyear contract role to join the Synechron SI Practice, based from the city office (4 days in-office) - Strong market rates. Synechron's Diversity Statement Synechron is proud to be an equal opportunity employer. Our Diversity, Equity, and Inclusion (DEI) initiative 'Same Difference' is committed to fostering an inclusive culture promoting equality, diversity, and a respectful environment for all. We encourage applicants from diverse backgrounds, races, ethnicities, religions, ages, marital statuses, genders, sexual orientations, or disabilities to apply. We offer flexible workplace arrangements, mentoring, internal mobility, and learning and development programs to support our global workforce. Empowerment and collaboration are at the core of how we operate. All employment decisions at Synechron are based on business needs, job requirements, and individual qualifications, without regard to gender, gender identity, sexual orientation, race, ethnicity, disability, veteran status, or any other characteristic protected by law.
May 22, 2025
Full time
Synechron is looking for a Senior Murex Front Office Business Analyst to cover Production support for a tier-1 Japanese Bank. Joining an experienced and supportive team, you will play a crucial role in optimising our client's Murex platform on a multi-year contract. You will work closely with front office users, building a deep understanding of the Murex system to deliver robust, innovative solutions that drive efficiency and profitability. Critical experience required with P&L, simulations, risk views, generators, and curves. The role requires strong analytical and problem-solving skills, and excellent communication and interpersonal skills for interacting with business users, vendors, and traders. Key Responsibilities: Work closely with FO users in managing, resolving, and understanding requirements for system issues that arise. Resolve issues independently, creating and delivering solutions. Analyse and resolve issues related to system configuration, P&L, simulation views, static data, GOM, market data, market operations, EOD, pre-trade, etc. Liaise with technical and business support teams and Murex vendors when required. Escalate identified issues/risks. Provide detailed information about issues to the vendor, and coordinate testing of fixes/solutions. Act as an intermediary between business and vendor. Perform routine administrative/technical tasks to maintain the system. Work on small BAU projects to deliver extended functionality and enhancements to FO users, and be familiar with the systems development life cycle. Assist in resolving issues around system configuration, User Groups, Access Rights, Portfolios, etc. Provide training to business users and assist the business in adapting to the Murex environment. Prepare and send effective status reports to IT/Business managers. Ensure documentation and deliverables meet defined standards. Desirable Skills/Experience: Murex certifications or relevant training. 6+ years of in-depth FO Murex experience. Product knowledge (rates, commodities, and FX). Experience with deal booking, pricing, events, e-trade pad & simulation issues. Ability to analyse market data issues, maturity set, fixings, instrument configuration, P&L issues, payments, etc. Experience in configuration and static data setup for portfolios, counterparties, products, mappings. Understanding of Murex screens OSP and ability to debug/analyse trade issues, payment scopes, reporting, and interface issues. Experience in system configuration, P&L analysis, simulation views, static data, GOM, market data, market operations, EOD, pre-trade, and other FO areas. Knowledge of SQL and experience with reporting tools. Experience working with Jira & Agile SDLC. Excellent stakeholder management and communication skills. This is a multiyear contract role to join the Synechron SI Practice, based from the city office (4 days in-office) - Strong market rates. Synechron's Diversity Statement Synechron is proud to be an equal opportunity employer. Our Diversity, Equity, and Inclusion (DEI) initiative 'Same Difference' is committed to fostering an inclusive culture promoting equality, diversity, and a respectful environment for all. We encourage applicants from diverse backgrounds, races, ethnicities, religions, ages, marital statuses, genders, sexual orientations, or disabilities to apply. We offer flexible workplace arrangements, mentoring, internal mobility, and learning and development programs to support our global workforce. Empowerment and collaboration are at the core of how we operate. All employment decisions at Synechron are based on business needs, job requirements, and individual qualifications, without regard to gender, gender identity, sexual orientation, race, ethnicity, disability, veteran status, or any other characteristic protected by law.
Role Introduction We are looking for an experienced Technical Support Engineer who will be responsible for covering multiple customer sites, predominantly in the London area with expected travel across the UK, to provide technical support across desktop, mobile, networking, and other IT infrastructure systems. You will be customer obsessed and able to demonstrate this through all your work, ensuring we deliver an excellent service and meet agreed SLAs. What You Will Do Provide technical support to our customers and their end-users as a Technical Support Engineer. Act as a technical escalation route to our 1st line Service Desk when appropriate. Log incidents, service requests, changes, and problem tickets in our support platform, escalating where necessary. Troubleshoot and resolve tickets, liaising with users until resolution is achieved or escalation is required, retaining ownership throughout the ticket lifecycle. Create/update training materials, runbooks, and knowledge base articles. Ensure timely resolution of incidents in line with Service Level Agreements (SLAs). Remain customer obsessed throughout all your work to ensure the highest levels of customer satisfaction. What You Will Have Ability to troubleshoot issues across networking, desktop, mobile, and other IT infrastructure systems using a methodical and logical approach. Good understanding and knowledge of ITSM practices and procedures. Good knowledge of enterprise-level IT systems and services. Experience in coordinating issue resolution to meet service levels and targets. The ability to self-organise and prioritize workload. Excellent communication and interpersonal skills. A proactive approach to self-development. What We Do For You Wellbeing focused - Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral. Annual Leave - 25 days of annual leave, plus public holidays and the ability to buy additional days. Employee Assistance Programme - Free advice, support, and confidential counselling available 24/7 through Care First. Endometriosis Friendly Employer - We are committed to developing an environment that allows those with endometriosis to thrive in the workplace. Personal Growth - We're committed to enabling your growth personally and professionally, regardless of your career stage. Development Programmes - From Future Managers to Leadership Training, our programmes help you progress. Performance Bonus - Our group-wide bonus scheme rewards your success. Financial wellbeing - Your financial wellbeing is important to us. Pension Scheme - Our plan with Scottish Widows offers 5% matched contributions. Income protection insurance - Support and assistance when you need it most. Recognition - We highlight and reward the great work our people do. Performance & Talent - Our technology platform provides real-time feedback, conversations, and goals to help you grow. Making a Difference - Opportunities to contribute to causes you care about. MatchIt! - Fundraise for a cause, and we will match part of the funding. Volunteering Time - Use your leave to volunteer and help others. Pennies from Heaven - Donate pennies from your paycheck to make a difference effortlessly. Who We Are OneAdvanced is one of the UK's largest providers of business software and services, serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million calls per month, support over 2 million learners, and handle over 10 million wills, among other services. Our mission is to power the world of work . We invest in our people, fostering a diverse, inclusive, and engaging workplace that not only powers the world of work but also empowers our people's growth and talent. To learn more about working at OneAdvanced, please click here.
May 22, 2025
Full time
Role Introduction We are looking for an experienced Technical Support Engineer who will be responsible for covering multiple customer sites, predominantly in the London area with expected travel across the UK, to provide technical support across desktop, mobile, networking, and other IT infrastructure systems. You will be customer obsessed and able to demonstrate this through all your work, ensuring we deliver an excellent service and meet agreed SLAs. What You Will Do Provide technical support to our customers and their end-users as a Technical Support Engineer. Act as a technical escalation route to our 1st line Service Desk when appropriate. Log incidents, service requests, changes, and problem tickets in our support platform, escalating where necessary. Troubleshoot and resolve tickets, liaising with users until resolution is achieved or escalation is required, retaining ownership throughout the ticket lifecycle. Create/update training materials, runbooks, and knowledge base articles. Ensure timely resolution of incidents in line with Service Level Agreements (SLAs). Remain customer obsessed throughout all your work to ensure the highest levels of customer satisfaction. What You Will Have Ability to troubleshoot issues across networking, desktop, mobile, and other IT infrastructure systems using a methodical and logical approach. Good understanding and knowledge of ITSM practices and procedures. Good knowledge of enterprise-level IT systems and services. Experience in coordinating issue resolution to meet service levels and targets. The ability to self-organise and prioritize workload. Excellent communication and interpersonal skills. A proactive approach to self-development. What We Do For You Wellbeing focused - Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral. Annual Leave - 25 days of annual leave, plus public holidays and the ability to buy additional days. Employee Assistance Programme - Free advice, support, and confidential counselling available 24/7 through Care First. Endometriosis Friendly Employer - We are committed to developing an environment that allows those with endometriosis to thrive in the workplace. Personal Growth - We're committed to enabling your growth personally and professionally, regardless of your career stage. Development Programmes - From Future Managers to Leadership Training, our programmes help you progress. Performance Bonus - Our group-wide bonus scheme rewards your success. Financial wellbeing - Your financial wellbeing is important to us. Pension Scheme - Our plan with Scottish Widows offers 5% matched contributions. Income protection insurance - Support and assistance when you need it most. Recognition - We highlight and reward the great work our people do. Performance & Talent - Our technology platform provides real-time feedback, conversations, and goals to help you grow. Making a Difference - Opportunities to contribute to causes you care about. MatchIt! - Fundraise for a cause, and we will match part of the funding. Volunteering Time - Use your leave to volunteer and help others. Pennies from Heaven - Donate pennies from your paycheck to make a difference effortlessly. Who We Are OneAdvanced is one of the UK's largest providers of business software and services, serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million calls per month, support over 2 million learners, and handle over 10 million wills, among other services. Our mission is to power the world of work . We invest in our people, fostering a diverse, inclusive, and engaging workplace that not only powers the world of work but also empowers our people's growth and talent. To learn more about working at OneAdvanced, please click here.
Role Overview: We are seeking a proactive and results-driven Service Delivery Manager to join our dynamic team. This role is pivotal in shaping and enhancing our service delivery framework to ensure that we meet and exceed our customers' expectations. You will be a key point of contact for customers and third-party providers, ensuring seamless communication, service quality, and continuous improvement. The role will involve managing service delivery processes, creating and updating policies, and designing key performance metrics to measure success. Key Responsibilities: Customer & Supplier Relationship Management: Foster and maintain strong, positive relationships with key customers and suppliers, ensuring alignment with business objectives and high levels of customer satisfaction. Customer Feedback and Service Improvement: Analyse customer feedback to identify areas for service improvement, collaborating with cross-functional teams to implement changes that enhance Pelion's offerings. Service Reviews: Host and lead regular service reviews with key customers, providing insights into service performance, metrics, and areas for development. Policy & Procedure Management: Develop, maintain, and review comprehensive service management policies and procedures in line with ITIL best practices. Key areas include: Incident Management Change Management Problem Management Issue Resolution: Serve as an escalation point for technical or business-related issues, collaborating with the Technical Support team and Support Team Leader to resolve challenges efficiently. Customer Satisfaction: Contribute to the continuous improvement of the customer satisfaction process, ensuring that feedback is effectively captured and acted upon. Change Management & CAB: Actively participate in the weekly Change Advisory Board (CAB) meetings, ensuring that changes are aligned with customer needs and service delivery standards. Post-Incident Analysis: Chair and lead Root Cause Analysis (RCA) and After-Action Review (AAR) meetings following major incidents, producing clear and comprehensive reports for both internal and external stakeholders. Voice of the Customer: Act as the key liaison between technical and non-technical teams, ensuring that the customer's voice is central to service delivery decisions, and that their needs are understood and met effectively. Skills & Experience: Proven experience in service delivery or service management within a tech-focused environment, ideally in the IoT or telecommunications sectors. Strong understanding and practical experience with ITIL frameworks and best practices (certifications a plus). Excellent interpersonal and communication skills, with the ability to build relationships and influence at all levels of the organization. Ability to manage multiple priorities and handle complex, time-sensitive issues with attention to detail. Experience in hosting service reviews, managing escalations, and implementing process improvements. Strong problem-solving skills and the ability to translate technical issues into business impacts. A background or experience with IP networks and troubleshooting. Why Pelion? Pelion: IoT Connectivity Made Effortless. Pelion provides the World's best connectivity for the World's biggest names, and the most innovative and inspiring IoT devices. We can only do this by working with the most innovative and inspiring people. Join Pelion and become part of a deeply connected and collaborative community, where mutual support and collective growth drive us all forward. Embrace change with us as we lead the evolution of IoT, fostering clarity, trust, and accountability in our mission to create a well-connected world for everyone. So, if you're ready to thrive in an incredible team and lead in one of the fastest growing technology sectors, then we want you on our team! Pelion is an IoT connectivity MVNO that provides simple, secure connectivity for IoT devices. With a track record spanning back over 20 years, Pelion has been at the forefront of shaping IoT connectivity as an innovator delivering marketing leading solutions focused on our customer's success. Benefits: Flexible, hybrid working 25 days holiday, plus 5 days Take 5 and 8 bank holidays a year 7% employer pension contribution Access to comprehensive health and dental plans Health assessment Worldwide travel insurance We are an Equal Opportunity Employer and do not discriminate against any employee or applicant.
May 22, 2025
Full time
Role Overview: We are seeking a proactive and results-driven Service Delivery Manager to join our dynamic team. This role is pivotal in shaping and enhancing our service delivery framework to ensure that we meet and exceed our customers' expectations. You will be a key point of contact for customers and third-party providers, ensuring seamless communication, service quality, and continuous improvement. The role will involve managing service delivery processes, creating and updating policies, and designing key performance metrics to measure success. Key Responsibilities: Customer & Supplier Relationship Management: Foster and maintain strong, positive relationships with key customers and suppliers, ensuring alignment with business objectives and high levels of customer satisfaction. Customer Feedback and Service Improvement: Analyse customer feedback to identify areas for service improvement, collaborating with cross-functional teams to implement changes that enhance Pelion's offerings. Service Reviews: Host and lead regular service reviews with key customers, providing insights into service performance, metrics, and areas for development. Policy & Procedure Management: Develop, maintain, and review comprehensive service management policies and procedures in line with ITIL best practices. Key areas include: Incident Management Change Management Problem Management Issue Resolution: Serve as an escalation point for technical or business-related issues, collaborating with the Technical Support team and Support Team Leader to resolve challenges efficiently. Customer Satisfaction: Contribute to the continuous improvement of the customer satisfaction process, ensuring that feedback is effectively captured and acted upon. Change Management & CAB: Actively participate in the weekly Change Advisory Board (CAB) meetings, ensuring that changes are aligned with customer needs and service delivery standards. Post-Incident Analysis: Chair and lead Root Cause Analysis (RCA) and After-Action Review (AAR) meetings following major incidents, producing clear and comprehensive reports for both internal and external stakeholders. Voice of the Customer: Act as the key liaison between technical and non-technical teams, ensuring that the customer's voice is central to service delivery decisions, and that their needs are understood and met effectively. Skills & Experience: Proven experience in service delivery or service management within a tech-focused environment, ideally in the IoT or telecommunications sectors. Strong understanding and practical experience with ITIL frameworks and best practices (certifications a plus). Excellent interpersonal and communication skills, with the ability to build relationships and influence at all levels of the organization. Ability to manage multiple priorities and handle complex, time-sensitive issues with attention to detail. Experience in hosting service reviews, managing escalations, and implementing process improvements. Strong problem-solving skills and the ability to translate technical issues into business impacts. A background or experience with IP networks and troubleshooting. Why Pelion? Pelion: IoT Connectivity Made Effortless. Pelion provides the World's best connectivity for the World's biggest names, and the most innovative and inspiring IoT devices. We can only do this by working with the most innovative and inspiring people. Join Pelion and become part of a deeply connected and collaborative community, where mutual support and collective growth drive us all forward. Embrace change with us as we lead the evolution of IoT, fostering clarity, trust, and accountability in our mission to create a well-connected world for everyone. So, if you're ready to thrive in an incredible team and lead in one of the fastest growing technology sectors, then we want you on our team! Pelion is an IoT connectivity MVNO that provides simple, secure connectivity for IoT devices. With a track record spanning back over 20 years, Pelion has been at the forefront of shaping IoT connectivity as an innovator delivering marketing leading solutions focused on our customer's success. Benefits: Flexible, hybrid working 25 days holiday, plus 5 days Take 5 and 8 bank holidays a year 7% employer pension contribution Access to comprehensive health and dental plans Health assessment Worldwide travel insurance We are an Equal Opportunity Employer and do not discriminate against any employee or applicant.
The Data Engineer will be responsible for development of data software applications, data platforms and data products. This Engineer will closely work with application engineers, data engineers, data scientists and CRM to design, document, develop, test and implement solutions. This engineer will work with other engineers, and individually contribute to the development including defining engineering standards, data analysis, data modeling, coding, testing/QA, code review, deployment, operational readiness, and agile management. Be a key contributor to deliver, on budget, high value complex projects Take technical responsibility for all stages and/or iterations in a software component Specify and ensure the design and development of technology solutions properly fulfills all business requirements Ensure project stakeholders receive regular communications about status of the work Anticipate change management requirements and ensure effective solution adoption by ensuring appropriate knowledge transfer, training and deployment readiness Document design approaches, code artifacts, communicate to and participate in knowledge sharing Provide technical guidance to associates, colleagues or customers Communicate difficult concepts and negotiate with others to adopt a different point of view Interpret internal/external business challenges and recommend best-practices to improve products, processes, or services Ability to work in multi-project environment and support multiple internal departments You will report to Manager About Experian Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at Experience and Skills 5 to 7 years of experience as an engineer in data platform centric environments Extensive knowledge of data platform paradigms and software architecture Experience with cloud development on the Amazon Web Services (AWS) platform with services including API Gateway, Lambda, EC2, ECS, SQS, SNS, Dynamo DB, Redshift and Aurora Expert-level Pyspark, Python & SQL skills Ability to comprehend and implement detailed project specifications as well as the ability to adapt to various technologies and simultaneously work on multiple projects Proficiency in CI/CD tools (Jenkins, GitLab, etc.) Additional Information Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering the list goes on. Experian's people first approach is award-winning; World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Benefits Experian care for employee's work life balance, health, safety and wellbeing. 1) In support of this endeavor, we offer the best family well-being benefits, 2) Enhanced medical benefits and paid time off. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here
May 22, 2025
Full time
The Data Engineer will be responsible for development of data software applications, data platforms and data products. This Engineer will closely work with application engineers, data engineers, data scientists and CRM to design, document, develop, test and implement solutions. This engineer will work with other engineers, and individually contribute to the development including defining engineering standards, data analysis, data modeling, coding, testing/QA, code review, deployment, operational readiness, and agile management. Be a key contributor to deliver, on budget, high value complex projects Take technical responsibility for all stages and/or iterations in a software component Specify and ensure the design and development of technology solutions properly fulfills all business requirements Ensure project stakeholders receive regular communications about status of the work Anticipate change management requirements and ensure effective solution adoption by ensuring appropriate knowledge transfer, training and deployment readiness Document design approaches, code artifacts, communicate to and participate in knowledge sharing Provide technical guidance to associates, colleagues or customers Communicate difficult concepts and negotiate with others to adopt a different point of view Interpret internal/external business challenges and recommend best-practices to improve products, processes, or services Ability to work in multi-project environment and support multiple internal departments You will report to Manager About Experian Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at Experience and Skills 5 to 7 years of experience as an engineer in data platform centric environments Extensive knowledge of data platform paradigms and software architecture Experience with cloud development on the Amazon Web Services (AWS) platform with services including API Gateway, Lambda, EC2, ECS, SQS, SNS, Dynamo DB, Redshift and Aurora Expert-level Pyspark, Python & SQL skills Ability to comprehend and implement detailed project specifications as well as the ability to adapt to various technologies and simultaneously work on multiple projects Proficiency in CI/CD tools (Jenkins, GitLab, etc.) Additional Information Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering the list goes on. Experian's people first approach is award-winning; World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Benefits Experian care for employee's work life balance, health, safety and wellbeing. 1) In support of this endeavor, we offer the best family well-being benefits, 2) Enhanced medical benefits and paid time off. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here
Senior Business Analyst - Data - News Corp We are News UK Technology : using technology to innovate and lead the global conversation on the future of media and storytelling. We keep people at the heart of our business through value-driven and inclusive practices enabling our staff to grow and thrive. As such, we are proud members of Tech Talent Charter UK with 34% of our Tech roles filled by gender minorities. News UK Tech is an award-winning team, winning Team of the Year at the UK Business and Innovation Awards, 2023. The Team : We are Data, a programme that comprises a number of agile, cross-functional teams between London, Sofia, and Bangalore. We grow data platforms, build front-end data products and create predictive AI models for News UK. We focus on the capture, management and utilisation of customer, clickstream and content data in order to drive growth and increase revenue for our users. Our users include the newsroom editors, marketing, advertising and product teams associated with our world-leading digital and print publications. From operations and infrastructure support to data technology and software development, we are committed to finding creative solutions to deliver essential news around the globe. We believe that technology will always be a tool that's driven by human intent. With great opportunity comes great responsibility and as we continue to use data in more sophisticated ways, we also provide the necessary governance processes to ensure its safe and proper usage. Your Role : We're looking for a Senior Business Analyst to join us. Your primary focus will be working on our 1st party data warehouse and data sources, a key component of our data landscape. As a senior member of the team, we will also expect you to support as necessary other workstreams which span AI and consumer facing data products, data collection, and data governance; and as an experienced practitioner, we are keen to harness your experience towards developing our data BA function through mentoring of more junior members of the team. You will be central to understanding and bringing clarity to requirements from our diverse range of stakeholders, and supporting their successful delivery using our suite of modern technologies, including BigQuery and Google Cloud Platform. Working closely with our technical teams, product managers and stakeholders, you will build a shared understanding of requirements and their wider context, ensure that there is fluent communication to help development to progress smoothly, and maintain strong relationships between all throughout. You will make sure that backlogs are high quality and reflect business value. You will carry out in-depth analysis on prioritised initiatives so that they can be broken down into clear epics and stories for prioritisation. And once work is delivered you will help the team to present it and highlight its value to both business and technology stakeholders. Business Analysis plays a key role in ensuring that our data technologies meet the needs of our organisation, and you will be very much a part of growing our capabilities, using industry best practice and promoting good ways of working across our team. Part of your role will also include contributing to the wider BA community within News UK, to help maintain the quality of our wider BA standards and practices. Day to day you will: + Working with your squad(s) and stakeholders, elicit, record, manage and refine requirements for implementation. + Using BA techniques, data and other analytical approaches, assess the feasibility and viability of requirements and overall solutions. + Working with your squad(s) and stakeholders throughout implementation, ensure that all involved remain aligned on scope, requirements and progress, and resolve any issues around this as they arise. + Build and maintain fluent, collaborative relationships with your squad(s), stakeholders, and others in the Data team. + Play an active role in our BA discipline, both within the Data team and more broadly within News UK. What we're looking for from you: Business Analysis + Experience of business analysis within Agile environments. + Experience of business analysis within digital data environments such as reporting and data visualisation, data-driven applications, or AI/data science. + Can independently initiate and lead complex analysis and discovery activities. + Can elicit, analyse and manage requirements with their wider commercial context using techniques appropriate to the task and stakeholders. + Can clearly document requirements, analysis and solutions for technical, architectural and business stakeholders. + Can fluently facilitate conversations between technical and business stakeholders to outline potential solutions and prioritise options. + Can oversee and mentor more junior colleagues. + Can contribute to developing the BA discipline and best practice within the Data team and the wider News UK BA Community. Data Technologies + Experience of any of analytics, data-driven applications, AI/data science, or recommendation/personalisation data products. + Experience of cloud based data warehouses and architectures e.g. GCP. + A solid understanding of data warehousing (data flows, ETL, data marts, dimensional modelling), data quality/data accuracy, data operation. + Strong SQL skills and a good understanding of how to interrogate diverse data sources. + Can analyse and interpret data to understand cost-benefit and feasibility, validate requirements and support prioritisation. Collaboration and Communication + Can build, maintain and manage excellent relationships with business and technology stakeholders. + Can fluently promote collaborative ways of working between business and technology stakeholders. + Can work closely and collaboratively with product and project managers. + Can clearly present technical and non-technical material to business and technology audiences. + Can confidently represent technology teams to the wider organisation for scoping and prioritisation discussions. Agile Delivery + Experience of the technology delivery lifecycle from inception through development to release and maintenance. + Experience of delivery in agile/iterative environments such as SCRUM or Kanban, including MVP and prototyping. + Can independently lead delivery of projects. + Can work closely with and support technical teams through development, whether local or remote. + Can manage own and team's work through evolving requirements and priorities by keeping a focus on wider business requirements. + Can support the delivery of multiple initiatives by understanding the purpose and value of their delivery increments. If you think you have what it takes but don't tick every requirement on the list, please do apply. We recognise that considering someone's potential as well as their experience is a great way to hire. We want to hear from people who have a passion to learn and develop. We are News UK : One of the leading media businesses in the UK and Ireland. Our newsbrands include The Times, The Sunday Times, The Sun, The Sun on Sunday and The TLS. Our national broadcast brands include talkSPORT, Times Radio, TalkTV and Virgin Radio UK, and we have market-leading local radio stations across Ireland. Our world-famous brands provide news, analysis, opinion and entertainment to almost 40 million people each month. Spanning print and pixel, audio and video, events and experiences, our multiplatform brands are home to a plurality of opinion, representing the diverse communities we serve. News UK is wholly owned by News Corp. Life at News: Driven by passion, guided by principles and acting with purpose. We represent, reflect and reach the nation, telling the stories that matter. We inform our audiences so that they can make decisions based on trusted information. To do this, we believe our employees must represent different backgrounds, perspectives and experiences. We strive to maximise and encourage every individual's potential and ensure everyone feels valued. We support this through ourDiversity, Equity and Inclusion Strategy () , which focuses on three main priorities - attracting talent from a wider, more representative pool, developing equity programmes to drive better representation in our leadership, and ensuring diversity and inclusivity in our workforce as well as the journalism and content we produce. We also currently have12 employee led networks and groups () that support our strategy and connect like minded employees socially. Some of our benefits include: + Maternityleave up to 18 weeks full basic salary &paternityleave up to 2 weeks + Wide range oftrainingavailable, plus full LinkedIn Learning access + Private medical insuranceincluding coverage for pre-existing conditions + Discounted gym memberships, free ClassPass at Home, weekly virtual yoga classes + 'Bikes for Work'and 'Electric Car' scheme + Up to 60% discount on Harper Collins books + Access to exclusive events and competitions with exciting brands such as talkSPORT, Virgin Radio UK & The Times. Weekly virtual panel chats with top journalists and celebrities + Access towellbeing benefitssuch as EAP, physio/massage and counselling + A generouspensionscheme with employer contributions of up to 5% + 25 daysholiday, plus bank holidays and up to 4volunteeringdays per year . click apply for full job details
May 22, 2025
Full time
Senior Business Analyst - Data - News Corp We are News UK Technology : using technology to innovate and lead the global conversation on the future of media and storytelling. We keep people at the heart of our business through value-driven and inclusive practices enabling our staff to grow and thrive. As such, we are proud members of Tech Talent Charter UK with 34% of our Tech roles filled by gender minorities. News UK Tech is an award-winning team, winning Team of the Year at the UK Business and Innovation Awards, 2023. The Team : We are Data, a programme that comprises a number of agile, cross-functional teams between London, Sofia, and Bangalore. We grow data platforms, build front-end data products and create predictive AI models for News UK. We focus on the capture, management and utilisation of customer, clickstream and content data in order to drive growth and increase revenue for our users. Our users include the newsroom editors, marketing, advertising and product teams associated with our world-leading digital and print publications. From operations and infrastructure support to data technology and software development, we are committed to finding creative solutions to deliver essential news around the globe. We believe that technology will always be a tool that's driven by human intent. With great opportunity comes great responsibility and as we continue to use data in more sophisticated ways, we also provide the necessary governance processes to ensure its safe and proper usage. Your Role : We're looking for a Senior Business Analyst to join us. Your primary focus will be working on our 1st party data warehouse and data sources, a key component of our data landscape. As a senior member of the team, we will also expect you to support as necessary other workstreams which span AI and consumer facing data products, data collection, and data governance; and as an experienced practitioner, we are keen to harness your experience towards developing our data BA function through mentoring of more junior members of the team. You will be central to understanding and bringing clarity to requirements from our diverse range of stakeholders, and supporting their successful delivery using our suite of modern technologies, including BigQuery and Google Cloud Platform. Working closely with our technical teams, product managers and stakeholders, you will build a shared understanding of requirements and their wider context, ensure that there is fluent communication to help development to progress smoothly, and maintain strong relationships between all throughout. You will make sure that backlogs are high quality and reflect business value. You will carry out in-depth analysis on prioritised initiatives so that they can be broken down into clear epics and stories for prioritisation. And once work is delivered you will help the team to present it and highlight its value to both business and technology stakeholders. Business Analysis plays a key role in ensuring that our data technologies meet the needs of our organisation, and you will be very much a part of growing our capabilities, using industry best practice and promoting good ways of working across our team. Part of your role will also include contributing to the wider BA community within News UK, to help maintain the quality of our wider BA standards and practices. Day to day you will: + Working with your squad(s) and stakeholders, elicit, record, manage and refine requirements for implementation. + Using BA techniques, data and other analytical approaches, assess the feasibility and viability of requirements and overall solutions. + Working with your squad(s) and stakeholders throughout implementation, ensure that all involved remain aligned on scope, requirements and progress, and resolve any issues around this as they arise. + Build and maintain fluent, collaborative relationships with your squad(s), stakeholders, and others in the Data team. + Play an active role in our BA discipline, both within the Data team and more broadly within News UK. What we're looking for from you: Business Analysis + Experience of business analysis within Agile environments. + Experience of business analysis within digital data environments such as reporting and data visualisation, data-driven applications, or AI/data science. + Can independently initiate and lead complex analysis and discovery activities. + Can elicit, analyse and manage requirements with their wider commercial context using techniques appropriate to the task and stakeholders. + Can clearly document requirements, analysis and solutions for technical, architectural and business stakeholders. + Can fluently facilitate conversations between technical and business stakeholders to outline potential solutions and prioritise options. + Can oversee and mentor more junior colleagues. + Can contribute to developing the BA discipline and best practice within the Data team and the wider News UK BA Community. Data Technologies + Experience of any of analytics, data-driven applications, AI/data science, or recommendation/personalisation data products. + Experience of cloud based data warehouses and architectures e.g. GCP. + A solid understanding of data warehousing (data flows, ETL, data marts, dimensional modelling), data quality/data accuracy, data operation. + Strong SQL skills and a good understanding of how to interrogate diverse data sources. + Can analyse and interpret data to understand cost-benefit and feasibility, validate requirements and support prioritisation. Collaboration and Communication + Can build, maintain and manage excellent relationships with business and technology stakeholders. + Can fluently promote collaborative ways of working between business and technology stakeholders. + Can work closely and collaboratively with product and project managers. + Can clearly present technical and non-technical material to business and technology audiences. + Can confidently represent technology teams to the wider organisation for scoping and prioritisation discussions. Agile Delivery + Experience of the technology delivery lifecycle from inception through development to release and maintenance. + Experience of delivery in agile/iterative environments such as SCRUM or Kanban, including MVP and prototyping. + Can independently lead delivery of projects. + Can work closely with and support technical teams through development, whether local or remote. + Can manage own and team's work through evolving requirements and priorities by keeping a focus on wider business requirements. + Can support the delivery of multiple initiatives by understanding the purpose and value of their delivery increments. If you think you have what it takes but don't tick every requirement on the list, please do apply. We recognise that considering someone's potential as well as their experience is a great way to hire. We want to hear from people who have a passion to learn and develop. We are News UK : One of the leading media businesses in the UK and Ireland. Our newsbrands include The Times, The Sunday Times, The Sun, The Sun on Sunday and The TLS. Our national broadcast brands include talkSPORT, Times Radio, TalkTV and Virgin Radio UK, and we have market-leading local radio stations across Ireland. Our world-famous brands provide news, analysis, opinion and entertainment to almost 40 million people each month. Spanning print and pixel, audio and video, events and experiences, our multiplatform brands are home to a plurality of opinion, representing the diverse communities we serve. News UK is wholly owned by News Corp. Life at News: Driven by passion, guided by principles and acting with purpose. We represent, reflect and reach the nation, telling the stories that matter. We inform our audiences so that they can make decisions based on trusted information. To do this, we believe our employees must represent different backgrounds, perspectives and experiences. We strive to maximise and encourage every individual's potential and ensure everyone feels valued. We support this through ourDiversity, Equity and Inclusion Strategy () , which focuses on three main priorities - attracting talent from a wider, more representative pool, developing equity programmes to drive better representation in our leadership, and ensuring diversity and inclusivity in our workforce as well as the journalism and content we produce. We also currently have12 employee led networks and groups () that support our strategy and connect like minded employees socially. Some of our benefits include: + Maternityleave up to 18 weeks full basic salary &paternityleave up to 2 weeks + Wide range oftrainingavailable, plus full LinkedIn Learning access + Private medical insuranceincluding coverage for pre-existing conditions + Discounted gym memberships, free ClassPass at Home, weekly virtual yoga classes + 'Bikes for Work'and 'Electric Car' scheme + Up to 60% discount on Harper Collins books + Access to exclusive events and competitions with exciting brands such as talkSPORT, Virgin Radio UK & The Times. Weekly virtual panel chats with top journalists and celebrities + Access towellbeing benefitssuch as EAP, physio/massage and counselling + A generouspensionscheme with employer contributions of up to 5% + 25 daysholiday, plus bank holidays and up to 4volunteeringdays per year . click apply for full job details
Company Overview Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide, powered by AI. Our advanced technologies enable organizations to efficiently manage and secure IT, driving business success. Founded in 2000, Kaseya serves customers in over 20 countries and manages over 15 million endpoints globally. For more information, visit . We are committed to a culture of being BOLD, GRITTY, and ACCOUNTABLE, with a focus on success and growth. Position: Staff Java Software Engineer II As a Staff Java Software Engineer II , you will architect and develop high-performance, scalable applications with Java. You will collaborate with cross-functional teams, contribute to system architecture, and lead coding efforts, particularly in AWS, microservices, and RDS environments. Key Responsibilities Architect and develop scalable Java applications focusing on microservices. Design and implement cloud-based solutions using AWS services such as ECS, EC2, SQS, DynamoDB, and RDS. Collaborate with product managers, DevOps, and stakeholders to define requirements and deliver solutions. Engage in hands-on coding and architectural decision-making. Troubleshoot and resolve technical issues to ensure system efficiency and scalability. Mentor junior developers and uphold coding standards. Design, develop, and deploy resilient microservices. Qualifications 7+ years of Java development experience (J2EE, Spring, Hibernate). Strong experience with AWS services: ECS, EC2, SQS, DynamoDB, RDS. Knowledge of relational databases, especially MySQL/PostgreSQL. Experience designing microservices with Spring Boot, Docker, Kubernetes. Excellent problem-solving and debugging skills. Experience with cloud-native development on AWS. Proficiency in Git, Jenkins, and CI/CD pipelines. Effective communication skills and team collaboration. Degree in Computer Science or related field, or equivalent experience. Preferred Skills Experience with Docker, Kubernetes, monitoring tools like Prometheus, Grafana, or CloudWatch. Location One of Kaseya's EMEA offices. We support professional growth and impact. Passion for cloud services, networking, and automation is encouraged. Join us and be part of ! Additional Information Kaseya is an equal opportunity employer, welcoming applicants regardless of race, religion, gender, sexual orientation, or other protected characteristics.
May 22, 2025
Full time
Company Overview Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide, powered by AI. Our advanced technologies enable organizations to efficiently manage and secure IT, driving business success. Founded in 2000, Kaseya serves customers in over 20 countries and manages over 15 million endpoints globally. For more information, visit . We are committed to a culture of being BOLD, GRITTY, and ACCOUNTABLE, with a focus on success and growth. Position: Staff Java Software Engineer II As a Staff Java Software Engineer II , you will architect and develop high-performance, scalable applications with Java. You will collaborate with cross-functional teams, contribute to system architecture, and lead coding efforts, particularly in AWS, microservices, and RDS environments. Key Responsibilities Architect and develop scalable Java applications focusing on microservices. Design and implement cloud-based solutions using AWS services such as ECS, EC2, SQS, DynamoDB, and RDS. Collaborate with product managers, DevOps, and stakeholders to define requirements and deliver solutions. Engage in hands-on coding and architectural decision-making. Troubleshoot and resolve technical issues to ensure system efficiency and scalability. Mentor junior developers and uphold coding standards. Design, develop, and deploy resilient microservices. Qualifications 7+ years of Java development experience (J2EE, Spring, Hibernate). Strong experience with AWS services: ECS, EC2, SQS, DynamoDB, RDS. Knowledge of relational databases, especially MySQL/PostgreSQL. Experience designing microservices with Spring Boot, Docker, Kubernetes. Excellent problem-solving and debugging skills. Experience with cloud-native development on AWS. Proficiency in Git, Jenkins, and CI/CD pipelines. Effective communication skills and team collaboration. Degree in Computer Science or related field, or equivalent experience. Preferred Skills Experience with Docker, Kubernetes, monitoring tools like Prometheus, Grafana, or CloudWatch. Location One of Kaseya's EMEA offices. We support professional growth and impact. Passion for cloud services, networking, and automation is encouraged. Join us and be part of ! Additional Information Kaseya is an equal opportunity employer, welcoming applicants regardless of race, religion, gender, sexual orientation, or other protected characteristics.
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role Become a part of an expanding team of Project Managers, with a focus on your career growth, delivering diverse projects for a wide range of global clients, focusing on the infrastructure, natural environment, water, flood defence, and earth and environment sectors. With over 10,000 colleagues in the UK, our projects include highways, rail, urban infrastructure, energy, flood, water, wind energy, nuclear, defence and large-scale utilities. Your Team You will be part of our wider Project Management and Commercial Management Team (PMCM), made up of over 400 professionals across the UK and sit within our Civil Infrastructure and Utilities Group. Your future development will be actively supported with access to WSP's full range of training, development tools and resources. You will integrate into our team's flexible working culture, offering a balance of home and office working, where safety and wellbeing are paramount. A typical day would include: Ensuring compliance with quality management systems, and drive efficiencies throughout project execution; Providing leadership and guidance to project teams in a multi-disciplinary environment; Organising and chairing professional client meetings; Work with limited supervision to plan, execute, monitor and control projects with values from £1m to £15m; Effectively control and manage project change; Monitor and deliver projects within agreed commercial fee arrangements; Undertake contract management and administration under a range of framework and standalone contracts; Undertaking line manager responsibilities for Assistant or Graduate/Undergraduate PMs Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. What we will be looking for you to demonstrate Professional qualification in project management, quantity surveying and/or an engineering discipline. Degree in a Science, Technology, Engineering, or Maths (STEM) or similar disciplines; Undertaken NEC accreditation and attained the necessary technical and practical skills to lead and administer NEC Contracts; Membership of professional institutions such as: Association for Project Management (APM), Project Management Institute (PMI), Royal Institute of Chartered Surveyors (MRICS) or Member of Institute of Civil Engineers (MICE); A background in water, linear infrastructure and/or environmental projects would be beneficial, but our focus is upon your ability and desire to develop your project management career to its full potential and demonstrate agility and transferability; Proficiency in use of project management tools and software; Demonstrate competence in stakeholder management, risk, planning/scheduling, and commercial management. The opportunity is suitable for an individual with previous experience in Project Management, Quantity Surveying, Commercial Management or Civil Engineering with a desire to focus on Project Management and develop a career in this area. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 69,300 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Diversity We welcome applicants with diverse backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing diversity to create a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Med24 offers you and your family unlimited telephone access to an NHS doctor, available 24/7, with options for face-to-face video consultations. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
May 22, 2025
Full time
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role Become a part of an expanding team of Project Managers, with a focus on your career growth, delivering diverse projects for a wide range of global clients, focusing on the infrastructure, natural environment, water, flood defence, and earth and environment sectors. With over 10,000 colleagues in the UK, our projects include highways, rail, urban infrastructure, energy, flood, water, wind energy, nuclear, defence and large-scale utilities. Your Team You will be part of our wider Project Management and Commercial Management Team (PMCM), made up of over 400 professionals across the UK and sit within our Civil Infrastructure and Utilities Group. Your future development will be actively supported with access to WSP's full range of training, development tools and resources. You will integrate into our team's flexible working culture, offering a balance of home and office working, where safety and wellbeing are paramount. A typical day would include: Ensuring compliance with quality management systems, and drive efficiencies throughout project execution; Providing leadership and guidance to project teams in a multi-disciplinary environment; Organising and chairing professional client meetings; Work with limited supervision to plan, execute, monitor and control projects with values from £1m to £15m; Effectively control and manage project change; Monitor and deliver projects within agreed commercial fee arrangements; Undertake contract management and administration under a range of framework and standalone contracts; Undertaking line manager responsibilities for Assistant or Graduate/Undergraduate PMs Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. What we will be looking for you to demonstrate Professional qualification in project management, quantity surveying and/or an engineering discipline. Degree in a Science, Technology, Engineering, or Maths (STEM) or similar disciplines; Undertaken NEC accreditation and attained the necessary technical and practical skills to lead and administer NEC Contracts; Membership of professional institutions such as: Association for Project Management (APM), Project Management Institute (PMI), Royal Institute of Chartered Surveyors (MRICS) or Member of Institute of Civil Engineers (MICE); A background in water, linear infrastructure and/or environmental projects would be beneficial, but our focus is upon your ability and desire to develop your project management career to its full potential and demonstrate agility and transferability; Proficiency in use of project management tools and software; Demonstrate competence in stakeholder management, risk, planning/scheduling, and commercial management. The opportunity is suitable for an individual with previous experience in Project Management, Quantity Surveying, Commercial Management or Civil Engineering with a desire to focus on Project Management and develop a career in this area. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 69,300 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Diversity We welcome applicants with diverse backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing diversity to create a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Med24 offers you and your family unlimited telephone access to an NHS doctor, available 24/7, with options for face-to-face video consultations. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you. Make an Impact at RSM UK Our Tax Technology team is dynamic and fast-paced team, offering ample scope for progression and the chance to make a significant impact on RSM nationally, with potential to influence on a global scale driving the digital transformation within the Tax business. As a Tax Technology Manager in our Birmingham or London office, you will deliver complex and wide-ranging technology projects, managing product delivery, and bringing fresh, innovative ideas to the team. In this role you will work directly with the Tax Technology Operations Lead to help drive the team in the strategic direction set by leadership through operational excellence, ensuring that key metrics are achieved. You will have the opportunity to work at all stages of solution development, from raw idea generation, through to concept refinement, development and finally the ultimate rollout to our client facing teams. At all times you will collaborate with our client facing teams to ensure the best possible service for our clients and RSM. You'll make an impact by: Delivering complex and wide-ranging technology projects and managing product delivery. Assessment of technology and how emerging capabilities could be deployed for the benefit of our colleagues and clients. Supporting our Tax client facing teams and clients in adapting to an increasingly digital Tax landscape. Being a leader in the team and driving the strategic direction through operational excellence, ensuring that key metrics are achieved. Developing an advanced level of technical knowledge through personal development opportunities. Working in collaboration across service lines to proactively seek opportunities to generate new business. What we are looking for: Are you someone who thrives on variety, loves learning new things, and enjoys connecting with people? If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you! We value diverse experiences and perspectives. Here's what we're looking for in our ideal candidate: Technology project delivery experience - ideally gained within a Tax professional services environment. Strong knowledge of Python and SQL for data analytics. Experience using Alteryx. Experience and capability of supporting the team through coaching and feedback. Experience with project management and planning. Strong collaboration, communication and organisation skills. Happy to take responsibility and make commitments to delivering positive outcomes. Demonstrate a strong understanding of tax technology roadmap management, providing the Operations Lead with the support to drive the team's strategy. Awareness of available solutions and systems to facilitate the delivery of tax compliance and advisory services. Proven experience in communicating effectively with a diverse range of stakeholders, service providers and cross-functional teams, at different levels. Stay up to date with emerging trends and technologies in tax, including artificial intelligence. Exposure to internally built automation tools vs customisation of off the shelf software. Experience with generative artificial intelligence or machine learning. Desirable Exposure to internally built automation tools versus customisation of off the shelf software. Familiarity with PowerBI or other data visualisation products Experience in developing technologies (AI, ML, RPA, etc) What we can offer you: We recognise that our people are our most important assets. That's why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work. 27 Days Holiday (with the option of purchasing additional days). Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP. Individual healthcare cover. Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team. Diversity and Inclusion at RSM At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs. Diverse teams bring a broader range of ideas and insights to work. That's why we're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion.
May 22, 2025
Full time
As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you. Make an Impact at RSM UK Our Tax Technology team is dynamic and fast-paced team, offering ample scope for progression and the chance to make a significant impact on RSM nationally, with potential to influence on a global scale driving the digital transformation within the Tax business. As a Tax Technology Manager in our Birmingham or London office, you will deliver complex and wide-ranging technology projects, managing product delivery, and bringing fresh, innovative ideas to the team. In this role you will work directly with the Tax Technology Operations Lead to help drive the team in the strategic direction set by leadership through operational excellence, ensuring that key metrics are achieved. You will have the opportunity to work at all stages of solution development, from raw idea generation, through to concept refinement, development and finally the ultimate rollout to our client facing teams. At all times you will collaborate with our client facing teams to ensure the best possible service for our clients and RSM. You'll make an impact by: Delivering complex and wide-ranging technology projects and managing product delivery. Assessment of technology and how emerging capabilities could be deployed for the benefit of our colleagues and clients. Supporting our Tax client facing teams and clients in adapting to an increasingly digital Tax landscape. Being a leader in the team and driving the strategic direction through operational excellence, ensuring that key metrics are achieved. Developing an advanced level of technical knowledge through personal development opportunities. Working in collaboration across service lines to proactively seek opportunities to generate new business. What we are looking for: Are you someone who thrives on variety, loves learning new things, and enjoys connecting with people? If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you! We value diverse experiences and perspectives. Here's what we're looking for in our ideal candidate: Technology project delivery experience - ideally gained within a Tax professional services environment. Strong knowledge of Python and SQL for data analytics. Experience using Alteryx. Experience and capability of supporting the team through coaching and feedback. Experience with project management and planning. Strong collaboration, communication and organisation skills. Happy to take responsibility and make commitments to delivering positive outcomes. Demonstrate a strong understanding of tax technology roadmap management, providing the Operations Lead with the support to drive the team's strategy. Awareness of available solutions and systems to facilitate the delivery of tax compliance and advisory services. Proven experience in communicating effectively with a diverse range of stakeholders, service providers and cross-functional teams, at different levels. Stay up to date with emerging trends and technologies in tax, including artificial intelligence. Exposure to internally built automation tools vs customisation of off the shelf software. Experience with generative artificial intelligence or machine learning. Desirable Exposure to internally built automation tools versus customisation of off the shelf software. Familiarity with PowerBI or other data visualisation products Experience in developing technologies (AI, ML, RPA, etc) What we can offer you: We recognise that our people are our most important assets. That's why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work. 27 Days Holiday (with the option of purchasing additional days). Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP. Individual healthcare cover. Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team. Diversity and Inclusion at RSM At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs. Diverse teams bring a broader range of ideas and insights to work. That's why we're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion.
Software Development Manager, AWS OpenSearch Service, AWS OpenSearch Core AWS Utility Computing (UC) provides product innovations - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Are you interested in leading a team to build out a world-class log analytics and search platform? Do you want to revolutionize the way people manage and derive insights from vast volumes of data in the cloud? Do you want to have direct and immediate impact on a large number of AWS users? Do you want to be part of a fast-growing AWS service and work in a fast-paced startup style environment? At AWS, you'll experience the benefits of working in a dynamic, entrepreneurial environment, while leveraging the resources of (AMZN), one of the world's leading internet companies. The AWS OpenSearch Core team is part of the rapidly growing AWS Database and Analytics group. AWS OpenSearch Core makes it easy to deploy, operate, and scale OpenSearch for log analytics, application monitoring, full-text search, and more. Our team architects, develops and operates software that allows customers to index, search and analyze documents at scale in a secure, responsive, and reliable environment. The team is tackling challenging data, search and analytics problems. As we expand at a tremendous rate, we are looking for an experienced leader to define and deliver industry-leading, next-generation search and log-analytics services architected for the cloud. Joining the AWS OpenSearch Core team gives you the opportunity to: - Work on a disruptive product that's still in its early stages. - Work with new technologies, as we constantly build the latest research ideas into OpenSearch core. - Solve challenging problems that will revolutionize Log Analytics in the cloud. - Build a product that will leverage the scale of resources available in the cloud. - Work for a company that is recognized as a world leader in the cloud computing space. - Learn from the best, as you are working on challenging engineering tasks in a team of very experienced experts and managers that are close to support you. - Be part of a great team, as we invest a lot to create an inclusive environment that allows you to perform at your best, while maintaining a fun atmosphere. As an Engineering Manager, you will: - Lead a software development team responsible for rethinking traditional log analytics and data processing architectures in the cloud. - Conceive innovative new solutions for our customers, at the intersection of multiple fields: Open Source Initiatives, Search & Log Analytics, Managed Service Resiliency, Query optimizations and so on. - Contribute to the vision, goals, and technical strategy in alignment with customer needs and market opportunities. - Mentor engineers, provide leadership on complex technical issues, design trade-offs, and feature and schedule prioritization. - Manage the day-to-day activities of the engineering team within an agile environment. - Grow the site by hiring and developing a team of best-in-class engineers. - Responsible for both development and operations of our product(s). If you're a highly technical manager who wants to work at the intersection of multiple fields: Open Source Initiatives, Search & Log Analytics, Managed Service Resiliency, Query optimizations and more, then come on board! About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - 3+ years of engineering team management experience - 7+ years of engineering experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams PREFERRED QUALIFICATIONS - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: May 6, 2025 (Updated 22 minutes ago) Posted: May 7, 2025 (Updated about 2 hours ago) Posted: May 21, 2025 (Updated about 2 hours ago) Posted: February 13, 2025 (Updated about 2 hours ago) Posted: May 15, 2025 (Updated about 3 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
May 22, 2025
Full time
Software Development Manager, AWS OpenSearch Service, AWS OpenSearch Core AWS Utility Computing (UC) provides product innovations - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Are you interested in leading a team to build out a world-class log analytics and search platform? Do you want to revolutionize the way people manage and derive insights from vast volumes of data in the cloud? Do you want to have direct and immediate impact on a large number of AWS users? Do you want to be part of a fast-growing AWS service and work in a fast-paced startup style environment? At AWS, you'll experience the benefits of working in a dynamic, entrepreneurial environment, while leveraging the resources of (AMZN), one of the world's leading internet companies. The AWS OpenSearch Core team is part of the rapidly growing AWS Database and Analytics group. AWS OpenSearch Core makes it easy to deploy, operate, and scale OpenSearch for log analytics, application monitoring, full-text search, and more. Our team architects, develops and operates software that allows customers to index, search and analyze documents at scale in a secure, responsive, and reliable environment. The team is tackling challenging data, search and analytics problems. As we expand at a tremendous rate, we are looking for an experienced leader to define and deliver industry-leading, next-generation search and log-analytics services architected for the cloud. Joining the AWS OpenSearch Core team gives you the opportunity to: - Work on a disruptive product that's still in its early stages. - Work with new technologies, as we constantly build the latest research ideas into OpenSearch core. - Solve challenging problems that will revolutionize Log Analytics in the cloud. - Build a product that will leverage the scale of resources available in the cloud. - Work for a company that is recognized as a world leader in the cloud computing space. - Learn from the best, as you are working on challenging engineering tasks in a team of very experienced experts and managers that are close to support you. - Be part of a great team, as we invest a lot to create an inclusive environment that allows you to perform at your best, while maintaining a fun atmosphere. As an Engineering Manager, you will: - Lead a software development team responsible for rethinking traditional log analytics and data processing architectures in the cloud. - Conceive innovative new solutions for our customers, at the intersection of multiple fields: Open Source Initiatives, Search & Log Analytics, Managed Service Resiliency, Query optimizations and so on. - Contribute to the vision, goals, and technical strategy in alignment with customer needs and market opportunities. - Mentor engineers, provide leadership on complex technical issues, design trade-offs, and feature and schedule prioritization. - Manage the day-to-day activities of the engineering team within an agile environment. - Grow the site by hiring and developing a team of best-in-class engineers. - Responsible for both development and operations of our product(s). If you're a highly technical manager who wants to work at the intersection of multiple fields: Open Source Initiatives, Search & Log Analytics, Managed Service Resiliency, Query optimizations and more, then come on board! About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - 3+ years of engineering team management experience - 7+ years of engineering experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams PREFERRED QUALIFICATIONS - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: May 6, 2025 (Updated 22 minutes ago) Posted: May 7, 2025 (Updated about 2 hours ago) Posted: May 21, 2025 (Updated about 2 hours ago) Posted: February 13, 2025 (Updated about 2 hours ago) Posted: May 15, 2025 (Updated about 3 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Are you ready to trade your job for a journey? Become a FlyMate! Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we're on a mission to deliver the world's most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world. Who we are: Flywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel and B2B industries. Today, we've digitized payments for more than 4,500+ global clients in more than 140 currencies across 240 countries and territories around the world. And, we're just getting started! With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we're looking for FlyMates to join the next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. Technical Support Engineer I . This individual will be responsible for working directly with customers and various teams on daily support and operations tasks. This role will include supporting two different portal products and a newly designed combined platform which is currently being developed. This is a London based role. Please be aware of this before applying. Manage and complete tickets received from customers and other departments involving Flywire's various platforms. Work closely with customers on support tasks and provide accurate answers and expectations for various deliverables. Understand various components of our products including how they function together and the workflow impact to customers. Work hands-on with various web-based products and command-line tools in order to research and provide answers for various research and support issues. Logically assess the issue, propose solutions to customers and work with development on enhancements for the product. Serve as a highly effective mediator between customers and development when the situation arises. Research requests and issues thoroughly and understand how to most effectively work with development on questions that require escalation. Work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Lean into our business domain and needs as well as our company vision, mission and strategy to deliver on our short and long term goals. Here's What We're Looking For: 4+ years of experience in technical support engineering. Experience working with Linux and bash command line. Ability to utilize tools and scripts to research problems, identify root causes and provide short and longer term solutions for customers. Able to translate highly complex issues to various levels of understanding based on the customer's technical level. Highly motivated and talented troubleshooter. Someone that goes above and beyond utilizing all resources available to identify the problem and provide accurate explanations and proposed solutions. Fluent in English, as it is the company's working language. Experience in FinTech or the payment industry will be appreciated. Outstanding verbal and written communication skills and the ability to collaborate with cross functional teams including product and engineering. Rails console experience is a major plus. Experience in healthcare billing is a major plus - someone who can understand the billing process for the overall patient experience with their healthcare billing journey. Technologies we use and will interview based on: Bash shell and standard Linux command line. SQL. Looker. Tableau. Ruby (light usage). What We Offer: Competitive compensation, including Restricted Stock Units. Employee Stock Purchase Plan (ESPP). Flying Start- Our immersive Global Induction Program (Meet our Execs & Global Teams). Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out on social media. Dynamic & Global Team (we have been collaborating virtually for years!). Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates. Be a meaningful part in our success - every FlyMate makes an impact. Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days! Great Talent & Development Programs (Managers Taking Flight - for new or aspiring managers!). Submit today and get started! We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your "go-to" person for any questions. Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices, diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we're excited to watch our unique culture evolve with each new hire.
May 22, 2025
Full time
Are you ready to trade your job for a journey? Become a FlyMate! Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we're on a mission to deliver the world's most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world. Who we are: Flywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel and B2B industries. Today, we've digitized payments for more than 4,500+ global clients in more than 140 currencies across 240 countries and territories around the world. And, we're just getting started! With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we're looking for FlyMates to join the next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. Technical Support Engineer I . This individual will be responsible for working directly with customers and various teams on daily support and operations tasks. This role will include supporting two different portal products and a newly designed combined platform which is currently being developed. This is a London based role. Please be aware of this before applying. Manage and complete tickets received from customers and other departments involving Flywire's various platforms. Work closely with customers on support tasks and provide accurate answers and expectations for various deliverables. Understand various components of our products including how they function together and the workflow impact to customers. Work hands-on with various web-based products and command-line tools in order to research and provide answers for various research and support issues. Logically assess the issue, propose solutions to customers and work with development on enhancements for the product. Serve as a highly effective mediator between customers and development when the situation arises. Research requests and issues thoroughly and understand how to most effectively work with development on questions that require escalation. Work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Lean into our business domain and needs as well as our company vision, mission and strategy to deliver on our short and long term goals. Here's What We're Looking For: 4+ years of experience in technical support engineering. Experience working with Linux and bash command line. Ability to utilize tools and scripts to research problems, identify root causes and provide short and longer term solutions for customers. Able to translate highly complex issues to various levels of understanding based on the customer's technical level. Highly motivated and talented troubleshooter. Someone that goes above and beyond utilizing all resources available to identify the problem and provide accurate explanations and proposed solutions. Fluent in English, as it is the company's working language. Experience in FinTech or the payment industry will be appreciated. Outstanding verbal and written communication skills and the ability to collaborate with cross functional teams including product and engineering. Rails console experience is a major plus. Experience in healthcare billing is a major plus - someone who can understand the billing process for the overall patient experience with their healthcare billing journey. Technologies we use and will interview based on: Bash shell and standard Linux command line. SQL. Looker. Tableau. Ruby (light usage). What We Offer: Competitive compensation, including Restricted Stock Units. Employee Stock Purchase Plan (ESPP). Flying Start- Our immersive Global Induction Program (Meet our Execs & Global Teams). Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out on social media. Dynamic & Global Team (we have been collaborating virtually for years!). Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates. Be a meaningful part in our success - every FlyMate makes an impact. Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days! Great Talent & Development Programs (Managers Taking Flight - for new or aspiring managers!). Submit today and get started! We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your "go-to" person for any questions. Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices, diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we're excited to watch our unique culture evolve with each new hire.
Trusts Assistant Manager / Manager An exciting opportunity has arisen for an experienced Trusts Assistant Manager / Manager to join a well-established firm's Private Client Team. This role involves managing a portfolio of trusts, ensuring compliance with all relevant regulations, and working closely with medium- and high-net-worth individuals on all aspects of their personal tax affairs. About the Role As a Trusts Assistant Manager / Manager, you will play a vital part in delivering expert estate administration support and trust advisory services. Key responsibilities include: Managing a portfolio of trusts, overseeing administration and compliance. Reviewing annual trust accounts and tax returns using specialist accounting software. Advising trustees on asset management, inheritance tax calculations, and returns. Drafting trustee minutes and resolutions in accordance with legal requirements. Collaborating with Partners and colleagues to provide seamless client service. This is an excellent opportunity for a technically proficient and client-focused professional to develop their career within a highly regarded and forward-thinking Tax team. The ideal candidate will have: Experience working in personal tax and trust administration within a practice environment. CTA, ACCA, or ACA qualification (additional professional qualifications such as STEP are highly advantageous). Strong technical knowledge of private client taxation, trusts, and probate law. Exceptional communication skills and a proactive approach to problem-solving. Experience overseeing and reviewing the work of team members. Why join this firm? This firm values integrity, teamwork, and excellence, providing a collaborative environment where professionals can thrive. Benefits include: Competitive salary and benefits package. Professional study support for further qualifications. Career progression opportunities. Hybrid working options available If you are a motivated and detail-oriented professional looking to take the next step in your career, I would love to hear from you. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 22, 2025
Full time
Trusts Assistant Manager / Manager An exciting opportunity has arisen for an experienced Trusts Assistant Manager / Manager to join a well-established firm's Private Client Team. This role involves managing a portfolio of trusts, ensuring compliance with all relevant regulations, and working closely with medium- and high-net-worth individuals on all aspects of their personal tax affairs. About the Role As a Trusts Assistant Manager / Manager, you will play a vital part in delivering expert estate administration support and trust advisory services. Key responsibilities include: Managing a portfolio of trusts, overseeing administration and compliance. Reviewing annual trust accounts and tax returns using specialist accounting software. Advising trustees on asset management, inheritance tax calculations, and returns. Drafting trustee minutes and resolutions in accordance with legal requirements. Collaborating with Partners and colleagues to provide seamless client service. This is an excellent opportunity for a technically proficient and client-focused professional to develop their career within a highly regarded and forward-thinking Tax team. The ideal candidate will have: Experience working in personal tax and trust administration within a practice environment. CTA, ACCA, or ACA qualification (additional professional qualifications such as STEP are highly advantageous). Strong technical knowledge of private client taxation, trusts, and probate law. Exceptional communication skills and a proactive approach to problem-solving. Experience overseeing and reviewing the work of team members. Why join this firm? This firm values integrity, teamwork, and excellence, providing a collaborative environment where professionals can thrive. Benefits include: Competitive salary and benefits package. Professional study support for further qualifications. Career progression opportunities. Hybrid working options available If you are a motivated and detail-oriented professional looking to take the next step in your career, I would love to hear from you. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
