Hello, we're Starling. We built a new kind of bank because we knew technology had thepower to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. We're looking for a seasoned and results-driven Commercial Growth Sales Manager with a proven track record in enterprise sales with a deep understanding of payments, cloud native technologies, API driven solutions, with the ability to build a pipeline of clients alongside establishing successful sales partnerships. Experienced in selling to large enterprises, start-up fintechs and financial institutions. Key Responsibilities Include: Market Analysis - Identify growth areas through market trend analysis Client Relations - Manage vital client relationships across organisational levels, fostering satisfaction and loyalty Sales and Partnership Development - Demonstrate commercial acumen, negotiate agreements, and develop new partnerships for strategic growth Customer Focus and Growth - Maintain a customer-focused approach, achieving revenue targets and driving growth in market share and volume Strategic Vision - Set strategic visions for a portfolio of major clients, collaborating internally for implementation Performance Reviews - Deliver service reviews, showcasing financial performance, and collaborate on Payment Services initiatives Team Collaboration - Actively participate as a team player, collaborating with internal stakeholders for initiative success Prospecting and Proposals - Excel in prospecting, preparing bids, proposals, and presentations for high-value service offerings Stakeholder Management - Manage senior client stakeholders, adapting to market requirements in Fintech, payments, banking, lending, and insurance Proven experience in enterprise sales, business development, or partnerships within financial services or fintech A robust record of closing complex, high-value deals with regulated institutions or large corporates Previous exposure to UK and cross-border payments rails, APIs, and platform-led solutions A strategic mindset with a hands-on, delivery-focused approach Experience in larger enterprise environments; scale-up exposure is a plus Understanding of payments market and eco-system Influencing, sales and negotiation skills Communication Skills Organisational Skills Excellent People Skills 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us: You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway.We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Aug 10, 2025
Full time
Hello, we're Starling. We built a new kind of bank because we knew technology had thepower to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. We're looking for a seasoned and results-driven Commercial Growth Sales Manager with a proven track record in enterprise sales with a deep understanding of payments, cloud native technologies, API driven solutions, with the ability to build a pipeline of clients alongside establishing successful sales partnerships. Experienced in selling to large enterprises, start-up fintechs and financial institutions. Key Responsibilities Include: Market Analysis - Identify growth areas through market trend analysis Client Relations - Manage vital client relationships across organisational levels, fostering satisfaction and loyalty Sales and Partnership Development - Demonstrate commercial acumen, negotiate agreements, and develop new partnerships for strategic growth Customer Focus and Growth - Maintain a customer-focused approach, achieving revenue targets and driving growth in market share and volume Strategic Vision - Set strategic visions for a portfolio of major clients, collaborating internally for implementation Performance Reviews - Deliver service reviews, showcasing financial performance, and collaborate on Payment Services initiatives Team Collaboration - Actively participate as a team player, collaborating with internal stakeholders for initiative success Prospecting and Proposals - Excel in prospecting, preparing bids, proposals, and presentations for high-value service offerings Stakeholder Management - Manage senior client stakeholders, adapting to market requirements in Fintech, payments, banking, lending, and insurance Proven experience in enterprise sales, business development, or partnerships within financial services or fintech A robust record of closing complex, high-value deals with regulated institutions or large corporates Previous exposure to UK and cross-border payments rails, APIs, and platform-led solutions A strategic mindset with a hands-on, delivery-focused approach Experience in larger enterprise environments; scale-up exposure is a plus Understanding of payments market and eco-system Influencing, sales and negotiation skills Communication Skills Organisational Skills Excellent People Skills 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us: You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway.We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
VC & Startup Partnerships Manager - UKI, Nordics & MENA page is loaded VC & Startup Partnerships Manager - UKI, Nordics & MENA Apply remote type In Office locations London, United Kingdom time type Full time posted on Posted Yesterday job requisition id R30673 Job Description Location: London, United Kingdom Department: Product, Field and Partner Marketing: Global Startups Business Reports to: Sr. Manager, Regional Lead - EMEA About Zendesk for Startups Zendesk for Startups is a business initiative at Zendesk focused on helping startups drive growth and prepare for scale by creating great customer experiences with Zendesk products. Zendesk has more than 100,000 customer accounts globally, and we've been working with the world's most disruptive startups since their early stages, like Slack, Uber, Instacart, Coinbase, Nubank, Lime, and Deliveroo. About the Role As a VC & Startup Partnerships Manager , you will drive the adoption of Zendesk among startups in the UKI, Nordics, and MENA region by building and nurturing strategic partnerships with venture capitalists (VCs), accelerators, government bodies, service providers and ecosystem partners. You will lead partner onboarding, sponsorships, co-marketing efforts, and enablement initiatives, while closely collaborating with sales and marketing teams to deliver effective sell-to and sell-with motions alongside VC and investor partners. In this role, you will evangelize Zendesk within the startup ecosystem, actively drive program applications, connect startups with our sales organization, and execute regional events and initiatives to strengthen our presence. By developing insight-driven narratives and managing ongoing partner communications and reporting, you'll help accelerate startup success and ensure strong alignment with both regional and global programs. The ideal candidate is a skilled relationship builder, capable of engaging with both founders and VC partners, navigating Zendesk's internal teams, and serving as a strong advocate for our customers and partners. Responsibilities: Build and nurture partner ecosystems : Recruit, activate, and grow relationships with regional partners including venture capital firms, accelerators, government entities, and service providers-serving as Zendesk's key representative across the UKI, Nordics & MENA region. Drive sponsorship & co-marketing initiatives : Secure, manage, and maximize partner sponsorships, joint marketing efforts, and engagement programs to amplify Zendesk's impact and presence in the startup ecosystem. Partner enablement & joint go-to-marke t: Equip VCs and partners with tools, training, and resources to advocate for Zendesk within their portfolios. Collaborate with VCs and Zendesk sales teams on joint outreach, co-selling, and introductions to accelerate startup adoption and revenue growth in the region. Own startup adoption and engagement : Generate startup signups and awareness through impactful partnership activities, educational resources, events, and tailored value-add initiatives for founders and their communities. Lifecycle management : Oversee and support founders throughout the program lifecycle-from initial application and onboarding to program graduation-answering queries, facilitating enablement, and connecting founders into the broader startup community. Operational excellence : Continuously track and report regional partner metrics, application flows (partner-sourced vs. organic), and program performance to both regional and global teams for initiative alignment. Produce quarterly reports and insight-driven, partner-facing narratives that showcase the value and impact of the Zendesk for Startups program to VC/investor partners. Ecosystem evangelism : Represent Zendesk at third-party events, conferences, and ecosystem gatherings through speaking engagements, demos, and sponsorships, establishing Zendesk as a leading ally for startups. Regional strategy & internal collaboration : Help shape the growth strategy for the Startups team in the region, and coordinate with cross-functional Zendesk teams-leveraging internal resources to ensure effective regional execution and alignment with global objectives. Requirements: Based in London, United Kingdom. 6+ years of relevant experience in partnerships within the startup, venture, or technology ecosystems, experience in a customer or partner-facing role, with a track record of top performance. Immersed in the regional startup ecosystem with an understanding of key players and emerging trends within the region. Demonstrated analytical skills, particularly the ability to measure program impact/success. Strong networking and relationship management skills. Ability to manage multiple stakeholders and drive joint programs. Superior verbal and written communication skills in English Availability to travel Nice to haves : Fluency in Hebrew, Arabic or French is a plus. Experience as a founder, at an accelerator or in venture capital. Subject matter expertise on managing customer support and/or sales teams. Hands-on experience with Zendesk products, CRM tools (Salesforce, Airtable), or startup-focused GTM motions. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here . Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request. About Us Zendesk is on a mission to simplify the complexity of business and make it easy for companies and customers to create connections. Our customer experience software unlocks the power of billions of interactions, enabling businesses to build rich, meaningful relationships with their customers. More meaningful moments. Fewer Zoom calls. What's it like to work here? Our offices reflect the global cities we call home, and have spaces for collaboration, quiet, and events. With our hybrid approach, you'll experience flexibility and connection, collaboration, and learning with your team. Recruitment Scam Alerts We're aware of an increase in recruitment scams where individuals falsely claim to represent Zendesk. These scammers may ask for money or personal information by offering fake job opportunities through e-mail, text message or social media. Please verify the source of any job-related communications carefully. All official Zendesk communications are conducted through "@ " email addresses. If you encounter suspicious messages, do not respond and report them to
Aug 10, 2025
Full time
VC & Startup Partnerships Manager - UKI, Nordics & MENA page is loaded VC & Startup Partnerships Manager - UKI, Nordics & MENA Apply remote type In Office locations London, United Kingdom time type Full time posted on Posted Yesterday job requisition id R30673 Job Description Location: London, United Kingdom Department: Product, Field and Partner Marketing: Global Startups Business Reports to: Sr. Manager, Regional Lead - EMEA About Zendesk for Startups Zendesk for Startups is a business initiative at Zendesk focused on helping startups drive growth and prepare for scale by creating great customer experiences with Zendesk products. Zendesk has more than 100,000 customer accounts globally, and we've been working with the world's most disruptive startups since their early stages, like Slack, Uber, Instacart, Coinbase, Nubank, Lime, and Deliveroo. About the Role As a VC & Startup Partnerships Manager , you will drive the adoption of Zendesk among startups in the UKI, Nordics, and MENA region by building and nurturing strategic partnerships with venture capitalists (VCs), accelerators, government bodies, service providers and ecosystem partners. You will lead partner onboarding, sponsorships, co-marketing efforts, and enablement initiatives, while closely collaborating with sales and marketing teams to deliver effective sell-to and sell-with motions alongside VC and investor partners. In this role, you will evangelize Zendesk within the startup ecosystem, actively drive program applications, connect startups with our sales organization, and execute regional events and initiatives to strengthen our presence. By developing insight-driven narratives and managing ongoing partner communications and reporting, you'll help accelerate startup success and ensure strong alignment with both regional and global programs. The ideal candidate is a skilled relationship builder, capable of engaging with both founders and VC partners, navigating Zendesk's internal teams, and serving as a strong advocate for our customers and partners. Responsibilities: Build and nurture partner ecosystems : Recruit, activate, and grow relationships with regional partners including venture capital firms, accelerators, government entities, and service providers-serving as Zendesk's key representative across the UKI, Nordics & MENA region. Drive sponsorship & co-marketing initiatives : Secure, manage, and maximize partner sponsorships, joint marketing efforts, and engagement programs to amplify Zendesk's impact and presence in the startup ecosystem. Partner enablement & joint go-to-marke t: Equip VCs and partners with tools, training, and resources to advocate for Zendesk within their portfolios. Collaborate with VCs and Zendesk sales teams on joint outreach, co-selling, and introductions to accelerate startup adoption and revenue growth in the region. Own startup adoption and engagement : Generate startup signups and awareness through impactful partnership activities, educational resources, events, and tailored value-add initiatives for founders and their communities. Lifecycle management : Oversee and support founders throughout the program lifecycle-from initial application and onboarding to program graduation-answering queries, facilitating enablement, and connecting founders into the broader startup community. Operational excellence : Continuously track and report regional partner metrics, application flows (partner-sourced vs. organic), and program performance to both regional and global teams for initiative alignment. Produce quarterly reports and insight-driven, partner-facing narratives that showcase the value and impact of the Zendesk for Startups program to VC/investor partners. Ecosystem evangelism : Represent Zendesk at third-party events, conferences, and ecosystem gatherings through speaking engagements, demos, and sponsorships, establishing Zendesk as a leading ally for startups. Regional strategy & internal collaboration : Help shape the growth strategy for the Startups team in the region, and coordinate with cross-functional Zendesk teams-leveraging internal resources to ensure effective regional execution and alignment with global objectives. Requirements: Based in London, United Kingdom. 6+ years of relevant experience in partnerships within the startup, venture, or technology ecosystems, experience in a customer or partner-facing role, with a track record of top performance. Immersed in the regional startup ecosystem with an understanding of key players and emerging trends within the region. Demonstrated analytical skills, particularly the ability to measure program impact/success. Strong networking and relationship management skills. Ability to manage multiple stakeholders and drive joint programs. Superior verbal and written communication skills in English Availability to travel Nice to haves : Fluency in Hebrew, Arabic or French is a plus. Experience as a founder, at an accelerator or in venture capital. Subject matter expertise on managing customer support and/or sales teams. Hands-on experience with Zendesk products, CRM tools (Salesforce, Airtable), or startup-focused GTM motions. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here . Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request. About Us Zendesk is on a mission to simplify the complexity of business and make it easy for companies and customers to create connections. Our customer experience software unlocks the power of billions of interactions, enabling businesses to build rich, meaningful relationships with their customers. More meaningful moments. Fewer Zoom calls. What's it like to work here? Our offices reflect the global cities we call home, and have spaces for collaboration, quiet, and events. With our hybrid approach, you'll experience flexibility and connection, collaboration, and learning with your team. Recruitment Scam Alerts We're aware of an increase in recruitment scams where individuals falsely claim to represent Zendesk. These scammers may ask for money or personal information by offering fake job opportunities through e-mail, text message or social media. Please verify the source of any job-related communications carefully. All official Zendesk communications are conducted through "@ " email addresses. If you encounter suspicious messages, do not respond and report them to
Join us as an Investment Advisor (IA) and work in close partnership with Relationship Managers in Private Banking, serving as a specialist with a deep understanding of our investment offerings. In this role, you'll focus on direct interactions with affluent clients, building and nurturing both internal and external relationships to grow a portfolio of investment and discretionary clients. The IA is expected to stay informed on the latest regulatory requirements and compliance policies, ensuring strict adherence to all standards. Maintaining compliance and managing risk are essential aspects of this role, as we aim to protect the business from undue exposure. To succeed as an Investment Advisor, you should possess the following essential skills and qualifications: Industry qualifications at FCA Level 6 and/or CFA, with the potential to pursue additional qualifications as required by business needs. A deep, comprehensive understanding of our investment philosophy, including asset classes such as equities, bonds, alternatives, derivatives, and foreign exchange. Excellent knowledge of macroeconomics, portfolio construction, and the range of solutions needed for effective implementation. Familiarity with behavioral economics is also a plus. Some other highly valued skills include: Self-motivation and the ability to strategically plan and execute client acquisition and relationship-building efforts. Relevant experience in the affluent investment industry at a level consistent with the role. Excellent presentation skills to effectively communicate and showcase our investment offerings. A collaborative mindset, able to work with colleagues worldwide to deliver comprehensive banking and financial services for clients. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in London. This role is deemed as a Certified role under the PRA & UK Financial Conduct Authority - Individual Accountabilities Regulations and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks. Purpose of the role To develop and manage the success of specific financial products and services, providing in-depth expertise on a particular product line, bridging the gap between product development, marketing, sales, and customer service. Accountabilities Provision of SME expertise on specific products and services to customers and colleagues, including features, functionalities, benefits, limitations, risks and compliance. Understanding of market trends, new features, regulatory requirements and potential risks, and analysis of data obtained from sales figures and, customer feedback, to support the product development process, and communicate key findings to relevant stakeholders to improve product offerings. Response to customer inquiries,attend client meetings and obtain a detailed understanding of complex personal / corporate financial circumstances in order to provide options for suitable product solutions. Support with resolution of issues,and provision of guidance on product usage Presentation of the advantages and features of the product to potential customers,building trust and encouraging adoption. Assistance with the development and execution of marketing materials for the product,such as pitch materials and client presentations. Participation in training sessions and workshops to share product knowledge and expertise with colleagues and other stakeholders. Participation in events,conferences,and other networking opportunities to showcase the product and generate interest. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Aug 09, 2025
Full time
Join us as an Investment Advisor (IA) and work in close partnership with Relationship Managers in Private Banking, serving as a specialist with a deep understanding of our investment offerings. In this role, you'll focus on direct interactions with affluent clients, building and nurturing both internal and external relationships to grow a portfolio of investment and discretionary clients. The IA is expected to stay informed on the latest regulatory requirements and compliance policies, ensuring strict adherence to all standards. Maintaining compliance and managing risk are essential aspects of this role, as we aim to protect the business from undue exposure. To succeed as an Investment Advisor, you should possess the following essential skills and qualifications: Industry qualifications at FCA Level 6 and/or CFA, with the potential to pursue additional qualifications as required by business needs. A deep, comprehensive understanding of our investment philosophy, including asset classes such as equities, bonds, alternatives, derivatives, and foreign exchange. Excellent knowledge of macroeconomics, portfolio construction, and the range of solutions needed for effective implementation. Familiarity with behavioral economics is also a plus. Some other highly valued skills include: Self-motivation and the ability to strategically plan and execute client acquisition and relationship-building efforts. Relevant experience in the affluent investment industry at a level consistent with the role. Excellent presentation skills to effectively communicate and showcase our investment offerings. A collaborative mindset, able to work with colleagues worldwide to deliver comprehensive banking and financial services for clients. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in London. This role is deemed as a Certified role under the PRA & UK Financial Conduct Authority - Individual Accountabilities Regulations and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks. Purpose of the role To develop and manage the success of specific financial products and services, providing in-depth expertise on a particular product line, bridging the gap between product development, marketing, sales, and customer service. Accountabilities Provision of SME expertise on specific products and services to customers and colleagues, including features, functionalities, benefits, limitations, risks and compliance. Understanding of market trends, new features, regulatory requirements and potential risks, and analysis of data obtained from sales figures and, customer feedback, to support the product development process, and communicate key findings to relevant stakeholders to improve product offerings. Response to customer inquiries,attend client meetings and obtain a detailed understanding of complex personal / corporate financial circumstances in order to provide options for suitable product solutions. Support with resolution of issues,and provision of guidance on product usage Presentation of the advantages and features of the product to potential customers,building trust and encouraging adoption. Assistance with the development and execution of marketing materials for the product,such as pitch materials and client presentations. Participation in training sessions and workshops to share product knowledge and expertise with colleagues and other stakeholders. Participation in events,conferences,and other networking opportunities to showcase the product and generate interest. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Aircall is the world's leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. With a global team of 600+ across nine offices, Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City, Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success. How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in About this role Aircall is seeking a Sales Director to lead our fantastic UKI Sales Team and make an impact on this strategic and high potential market. This role includes the management of all AEs closing new revenue. You will report directly to our Global VP Sales and will be responsible for defining the strategic direction of Aircall for UKI. You are a strong people manager, passionate about designing and scaling a successful Sales organization to support our extensive growth and meet the changing needs of our customers. You're an expert of UKI Go To Market with experience collaborating with Marketing, Partnerships, Outbound. This position is based in London. Key Responsibilities Lead and accelerate UKI sales growth by forecasting, planning and executing business strategies aligned with our growth Strategic leadership - work closely with our senior leadership team to translate our company vision and strategy in your market Work efficiently with other department teams - such as Marketing, Success, Partnerships, Product, Tech - to select, evaluate, and approve opportunities for growth in the UKI market Drive organizational change & scale of our organization through forecast report on key metrics People leadership to build a world-class sales organization for UKI: lead and organize the Sales Teams, optimize the use of resources, time, budget Consider Employee Engagement a priority Create an environment conducive for the Aircall culture to flourish Developing a thorough understanding of the Aircall product, market and industry, as well as competitors Qualifications Previous experience successfully leading and scaling a B2B SaaS Sales team in UKI. Expert on the UKI market and leverage your existing network Demonstrable and impressive track record of growing revenue/ARR through strategic B2B SaaS sales in UKI. Significant experience in the SMB and Mid Market worlds. A previous experience in consultancy or as an analyst is a plus. Substantial commercial experience working in diverse, sales leadership roles, driving and implementing sales strategy and revenue growth Experience working with Channel and technology partners is a plus Proven experience in utilizing an inspirational and hands-on leadership style to drive a high-performing sales culture Strong analytical skills and capacity to challenge other departments (marketing, partnership, success) with empowered data Results driven, Team player with a work hard play hard mentality, ability to use own initiative, self-prioritize - and a good sense of humor is always appreciated :) Aircall is constantly moving forward. We're building new roads to complete our journey, and we're taking people with us who have the same builder mentality. Let's grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights. We're creating a place where great people trust one another and thrive together. People flourish at Aircall and now is the time to be part of the team and the journey we're on. Why join us? Key moment to join Aircall in terms of growth and opportunities ️ Our people matter, work-life balance is important at Aircall Fast-learning environment, entrepreneurial and strong team spirit 45+ Nationalities: cosmopolite & multi-cultural mindset Competitive salary package & benefits DE&I Statement: At Aircall, we believe diversity, equity and inclusion - irrespective of origins, identity, background and orientations - are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We're working to create a place filled with diverse people who can enrich and learn from one another. We're committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn. Want to know more about candidate privacy? Find our Candidate Privacy Notice here.
Aug 09, 2025
Full time
Aircall is the world's leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. With a global team of 600+ across nine offices, Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City, Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success. How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in About this role Aircall is seeking a Sales Director to lead our fantastic UKI Sales Team and make an impact on this strategic and high potential market. This role includes the management of all AEs closing new revenue. You will report directly to our Global VP Sales and will be responsible for defining the strategic direction of Aircall for UKI. You are a strong people manager, passionate about designing and scaling a successful Sales organization to support our extensive growth and meet the changing needs of our customers. You're an expert of UKI Go To Market with experience collaborating with Marketing, Partnerships, Outbound. This position is based in London. Key Responsibilities Lead and accelerate UKI sales growth by forecasting, planning and executing business strategies aligned with our growth Strategic leadership - work closely with our senior leadership team to translate our company vision and strategy in your market Work efficiently with other department teams - such as Marketing, Success, Partnerships, Product, Tech - to select, evaluate, and approve opportunities for growth in the UKI market Drive organizational change & scale of our organization through forecast report on key metrics People leadership to build a world-class sales organization for UKI: lead and organize the Sales Teams, optimize the use of resources, time, budget Consider Employee Engagement a priority Create an environment conducive for the Aircall culture to flourish Developing a thorough understanding of the Aircall product, market and industry, as well as competitors Qualifications Previous experience successfully leading and scaling a B2B SaaS Sales team in UKI. Expert on the UKI market and leverage your existing network Demonstrable and impressive track record of growing revenue/ARR through strategic B2B SaaS sales in UKI. Significant experience in the SMB and Mid Market worlds. A previous experience in consultancy or as an analyst is a plus. Substantial commercial experience working in diverse, sales leadership roles, driving and implementing sales strategy and revenue growth Experience working with Channel and technology partners is a plus Proven experience in utilizing an inspirational and hands-on leadership style to drive a high-performing sales culture Strong analytical skills and capacity to challenge other departments (marketing, partnership, success) with empowered data Results driven, Team player with a work hard play hard mentality, ability to use own initiative, self-prioritize - and a good sense of humor is always appreciated :) Aircall is constantly moving forward. We're building new roads to complete our journey, and we're taking people with us who have the same builder mentality. Let's grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights. We're creating a place where great people trust one another and thrive together. People flourish at Aircall and now is the time to be part of the team and the journey we're on. Why join us? Key moment to join Aircall in terms of growth and opportunities ️ Our people matter, work-life balance is important at Aircall Fast-learning environment, entrepreneurial and strong team spirit 45+ Nationalities: cosmopolite & multi-cultural mindset Competitive salary package & benefits DE&I Statement: At Aircall, we believe diversity, equity and inclusion - irrespective of origins, identity, background and orientations - are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We're working to create a place filled with diverse people who can enrich and learn from one another. We're committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn. Want to know more about candidate privacy? Find our Candidate Privacy Notice here.
Joby Overview Imagine a piloted air taxi that takes off vertically, then quietly carries you and your fellow passengers over the congested city streets below, enabling you to spend more time with the people and places that matter most. Since 2009, our team has worked steadily to make this dream a reality. We've designed and tested many generations of prototype aircraft capable of serving in a network of electric air taxis. We're looking for talented, committed individuals to join our team as we push onward toward certifying the Joby aircraft, scaling our manufacturing, and launching our initial commercial service. Overview Joby Aviation is seeking an experienced leader and self-starter to join as the founding General Manager (GM) for the United Kingdom. As General Manager for the UK, you will report to the US-based President of Operations and have the unique opportunity to launch, develop, and own the P&L for one of the first air taxi services in the world. This full-time role is located in London, UK. 30% travel is expected. Responsibilities Policy and Partnerships: In partnership with Joby's government affairs team, identify, build, and maintain strong relationships with local government entities, municipalities, and strategic partners to build trust and credibility, thereby strengthening Joby's position in the UK Drive Strategic Execution: Implement a vision and multi-year business strategy that balances execution across marketing, business development, product, operations, and back-office Maintain Market Awareness: stay apprised of local trends, infrastructure opportunities, consumer mobility preferences, etc., within the UK, and build action plans to exploit opportunities for Joby Collaborate with US Team: Work cross-functionally with Joby's US-based headquarters functions to support global strategic initiatives and to launch a successful, safe, and compliant service in the UK Build the Business Foundation: Lay the foundation for the future UK market for Joby Establish the Joby Brand Locally: Gather market insights and work closely with Joby's marketing, business development, and communications teams to build a highly recognizable brand within the UK Be the Local Face of Joby: Serve as the primary representative of Joby at UK events and with local press to drive awareness and early adoption Report to Joby Leadership: Provide regular updates on business performance and identify areas requiring support from the executive team and board of directors Required Bachelor's degree or equivalent experience 8+ years of cross-functional leadership experience 5+ years of management experience, with increasing levels of responsibility Demonstrated success in leading and managing large, high-performing teams within a fast-paced and dynamic tech environment An entrepreneurial mindset is suited for launching and scaling a new entity Excellent communicator who can inspire teams, collaborate cross-functionally, and represent the organization with external stakeholders Exceptional ability to build and execute on a growth strategy Extensive professional network within the UK and Europe, and proven ability to develop and maintain relationships Data-driven decision-maker with a proven ability to optimize operational performance Fluent in English, both written and verbal communication Able to travel up to 30% of the time, including to the United States Legally able to work in the United Kingdom, or have the ability to be sponsored for a work visa Desired MBA or advanced degree in a relevant industry Strong policy exposure and knowledge of regulatory frameworks (CAA, EASA) Proven track record of P&L management Experience in the aviation or aerospace industry Previously launched and scaled a business or business unit Broad business experience in the UK and broader Eurozone
Aug 09, 2025
Full time
Joby Overview Imagine a piloted air taxi that takes off vertically, then quietly carries you and your fellow passengers over the congested city streets below, enabling you to spend more time with the people and places that matter most. Since 2009, our team has worked steadily to make this dream a reality. We've designed and tested many generations of prototype aircraft capable of serving in a network of electric air taxis. We're looking for talented, committed individuals to join our team as we push onward toward certifying the Joby aircraft, scaling our manufacturing, and launching our initial commercial service. Overview Joby Aviation is seeking an experienced leader and self-starter to join as the founding General Manager (GM) for the United Kingdom. As General Manager for the UK, you will report to the US-based President of Operations and have the unique opportunity to launch, develop, and own the P&L for one of the first air taxi services in the world. This full-time role is located in London, UK. 30% travel is expected. Responsibilities Policy and Partnerships: In partnership with Joby's government affairs team, identify, build, and maintain strong relationships with local government entities, municipalities, and strategic partners to build trust and credibility, thereby strengthening Joby's position in the UK Drive Strategic Execution: Implement a vision and multi-year business strategy that balances execution across marketing, business development, product, operations, and back-office Maintain Market Awareness: stay apprised of local trends, infrastructure opportunities, consumer mobility preferences, etc., within the UK, and build action plans to exploit opportunities for Joby Collaborate with US Team: Work cross-functionally with Joby's US-based headquarters functions to support global strategic initiatives and to launch a successful, safe, and compliant service in the UK Build the Business Foundation: Lay the foundation for the future UK market for Joby Establish the Joby Brand Locally: Gather market insights and work closely with Joby's marketing, business development, and communications teams to build a highly recognizable brand within the UK Be the Local Face of Joby: Serve as the primary representative of Joby at UK events and with local press to drive awareness and early adoption Report to Joby Leadership: Provide regular updates on business performance and identify areas requiring support from the executive team and board of directors Required Bachelor's degree or equivalent experience 8+ years of cross-functional leadership experience 5+ years of management experience, with increasing levels of responsibility Demonstrated success in leading and managing large, high-performing teams within a fast-paced and dynamic tech environment An entrepreneurial mindset is suited for launching and scaling a new entity Excellent communicator who can inspire teams, collaborate cross-functionally, and represent the organization with external stakeholders Exceptional ability to build and execute on a growth strategy Extensive professional network within the UK and Europe, and proven ability to develop and maintain relationships Data-driven decision-maker with a proven ability to optimize operational performance Fluent in English, both written and verbal communication Able to travel up to 30% of the time, including to the United States Legally able to work in the United Kingdom, or have the ability to be sponsored for a work visa Desired MBA or advanced degree in a relevant industry Strong policy exposure and knowledge of regulatory frameworks (CAA, EASA) Proven track record of P&L management Experience in the aviation or aerospace industry Previously launched and scaled a business or business unit Broad business experience in the UK and broader Eurozone
A rapidly scaling digital transformation firm is looking to expand its presence within the iGaming industry. You'll be leading the charge, securing new partnerships across gaming operators and platforms with advanced technology and strategic insight. This is a newly created role as part of a new Go-To-Market (GTM) team in the UK. Role Overview Title: Senior Business Development Manager (iGaming) Location: Central London, UK (2 days per week in the London Office) Package: £70,000-£100,000 per annum, 50% Performance Bonus & Benefits Industry: iGaming / Digital Technology Consultancy What You'll Be Doing Managing and growing strategic accounts with key enterprise clients across the UK (particularly in the iGaming space) Leading new business acquisition efforts, identifying prospective clients, managing pipelines, forecasting, and closing deals Applying consultative sales techniques to position complex digital and software solutions tailored to iGaming needs, platform enhancement, CX, UX, custom software, and more Collaborating with delivery, product development, UX/CX, and marketing teams to design client-centric propositions and campaigns Representing the organization at iGaming events, conferences, and client meetings-raising the profile within the sector Main Skills Needed Proven expertise in selling IT services, custom software development, or platform delivery into iGaming clients Strong track record in consultative selling, strategic account management, and closing business with mid-to-large enterprises Excellent presentation and relationship-building skills at C-level and key stakeholder levels Ability to strategize sales and account plans with a commercial focus and performance targets Strong Go-To-Market (GTM) experience Strong background in a consultancy or within iGaming Experience working cross-functionally with delivery, marketing, and product teams to shape compelling client value propositions Network within the iGaming sector, understanding of player experience, platform architecture, integrations, or regulatory context What's in It for You Join a global digital consulting team of over 6,000 specialists, working in a culture that values autonomy, creativity, and real outcomes Hybrid working model, benefits including wellbeing programs and private health cover Opportunity to shape growth strategy across the iGaming sector and influence go-to-market direction Access to professional development, including training, social events, and broader exposure to digital innovation projects This might just be the one you've been waiting for. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying, you confirm that you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out at any time by contacting one of our consultants.
Aug 09, 2025
Full time
A rapidly scaling digital transformation firm is looking to expand its presence within the iGaming industry. You'll be leading the charge, securing new partnerships across gaming operators and platforms with advanced technology and strategic insight. This is a newly created role as part of a new Go-To-Market (GTM) team in the UK. Role Overview Title: Senior Business Development Manager (iGaming) Location: Central London, UK (2 days per week in the London Office) Package: £70,000-£100,000 per annum, 50% Performance Bonus & Benefits Industry: iGaming / Digital Technology Consultancy What You'll Be Doing Managing and growing strategic accounts with key enterprise clients across the UK (particularly in the iGaming space) Leading new business acquisition efforts, identifying prospective clients, managing pipelines, forecasting, and closing deals Applying consultative sales techniques to position complex digital and software solutions tailored to iGaming needs, platform enhancement, CX, UX, custom software, and more Collaborating with delivery, product development, UX/CX, and marketing teams to design client-centric propositions and campaigns Representing the organization at iGaming events, conferences, and client meetings-raising the profile within the sector Main Skills Needed Proven expertise in selling IT services, custom software development, or platform delivery into iGaming clients Strong track record in consultative selling, strategic account management, and closing business with mid-to-large enterprises Excellent presentation and relationship-building skills at C-level and key stakeholder levels Ability to strategize sales and account plans with a commercial focus and performance targets Strong Go-To-Market (GTM) experience Strong background in a consultancy or within iGaming Experience working cross-functionally with delivery, marketing, and product teams to shape compelling client value propositions Network within the iGaming sector, understanding of player experience, platform architecture, integrations, or regulatory context What's in It for You Join a global digital consulting team of over 6,000 specialists, working in a culture that values autonomy, creativity, and real outcomes Hybrid working model, benefits including wellbeing programs and private health cover Opportunity to shape growth strategy across the iGaming sector and influence go-to-market direction Access to professional development, including training, social events, and broader exposure to digital innovation projects This might just be the one you've been waiting for. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying, you confirm that you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out at any time by contacting one of our consultants.
Are you passionate about international customer relationships, strategic sales and market-oriented action? We're proud to be partnering with a well-established leader in the modular space solutions sector. With a strong international presence and a track record of consistent growth, they continue to expand their dynamic, family-run business. As part of this growth, they're actively looking to bring on talented Area Sales Managers to join their team. THE ROLE As Area Sales Manager you will work with our client to expand their presence in the United Kingdom. With your sense of market potential, your negotiating skills and your eye for sustainable partnerships, you will win new customers and develop existing relationships with foresight. Acquiring new customers and supporting long-term customer relationships in the UK. Development and implementation of strategic sales plans to increase market share. Conducting price and contract negotiations. Market and competition monitoring to identify new business opportunities. Close cooperation with internal teams (including product management, marketing, production) to implement customer-specific solutions. Representation of our client at trade fairs, events and customers on site in Great Britain. THE CANDIDATE Strong Hunter qualities are needed to be a success in the role. Experience in business administration, engineering, construction or comparable would be beneficial. Several years of professional experience in B2B sales in modular construction, construction or a comparable technical field. Strong communication and negotiation skills. Fluent in written and spoken English, good knowledge of German desirable. High willingness to travel within the United Kingdom. Knowledge of MS Dynamics, Salesforce and/or SAP desirable. BENEFITS: Salary: D.O.E. Commensurate for the role. Company Care, Hybrid Working, Pension, Laptop, Mobile, Development Opportunities and we organize a far-reaching induction program for you at our headquarters in Germany so that you get to know the entire company, our products and our colleagues THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Aug 09, 2025
Full time
Are you passionate about international customer relationships, strategic sales and market-oriented action? We're proud to be partnering with a well-established leader in the modular space solutions sector. With a strong international presence and a track record of consistent growth, they continue to expand their dynamic, family-run business. As part of this growth, they're actively looking to bring on talented Area Sales Managers to join their team. THE ROLE As Area Sales Manager you will work with our client to expand their presence in the United Kingdom. With your sense of market potential, your negotiating skills and your eye for sustainable partnerships, you will win new customers and develop existing relationships with foresight. Acquiring new customers and supporting long-term customer relationships in the UK. Development and implementation of strategic sales plans to increase market share. Conducting price and contract negotiations. Market and competition monitoring to identify new business opportunities. Close cooperation with internal teams (including product management, marketing, production) to implement customer-specific solutions. Representation of our client at trade fairs, events and customers on site in Great Britain. THE CANDIDATE Strong Hunter qualities are needed to be a success in the role. Experience in business administration, engineering, construction or comparable would be beneficial. Several years of professional experience in B2B sales in modular construction, construction or a comparable technical field. Strong communication and negotiation skills. Fluent in written and spoken English, good knowledge of German desirable. High willingness to travel within the United Kingdom. Knowledge of MS Dynamics, Salesforce and/or SAP desirable. BENEFITS: Salary: D.O.E. Commensurate for the role. Company Care, Hybrid Working, Pension, Laptop, Mobile, Development Opportunities and we organize a far-reaching induction program for you at our headquarters in Germany so that you get to know the entire company, our products and our colleagues THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Step Into a Career-Defining Role with One of Fintech s Rising Stars Are you a strategic, commercially savvy Customer Success leader who knows how to drive growth and elevate enterprise partnerships? At Debt Register , we re not just transforming the way global businesses recover payments - we re redefining what client success looks like. Join a high-impact, award-winning team, work with top-tier brands, and take your career to new heights with a game-changing SaaS platform already making waves across the UK, Europe, and North America. The Role at a Glance: Senior Customer Success Manager Epsom, Surrey HQ Based c2day / 3days per week working from home Up to £90,000 Base (Up to £115,000 OTE) Plus Benefits and potential progression to Head of Customer Success Full time, Permanent - Requires flexibility to work 30-50% of weekly time during US hours Awards: Fintech Winners at the CICM British Credit Awards 2023, Credit & Collections FinTech Supplier Award 2023 Clients: Verizon, Informa plc, Zoopla, Rentokil, Haymarket, SSE, Zendesk, Johnson Controls, ADT and More Culture: Informality and Flexibility, Work-Life Balance, Wellbeing, Personal Growth and Trust Your Skills: Background in Customer Success for a SaaS or tech. Proven track record managing enterprise B2B client relationships. Experienced using Hubspot and (url removed). Who we are: We power a financial tool that solves a problem for the majority of B2B Global companies irrespective of size, with a working monetisable model and a path to Global scale. Having recently launched our MVP, we are currently working with new clients to elicit feedback and improve the usability to support scalable growth. Feedback from industry professionals has been extremely positive. Our product offering is enhanced further by the current economic landscape. The Senior Customer Success Manager Role: We re on the lookout for a high-performing Senior Customer Success Manager to build, support, and grow strong relationships with our enterprise clients across North America, the UK, and Europe. This is your chance to work at a global level - as you partner directly with senior finance and credit executives and report to our US-based Chief Revenue Officer. This isn t just a support role - it s a strategic, commercially driven position where you ll own the entire customer journey: from onboarding and adoption to engagement, retention, and expansion. You ll play a key role in driving growth and delivering measurable impact. You ll thrive here if you: • Love building long-term client relationships rooted in trust and results • Are energised by working cross-functionally and influencing decision-makers • Have the flexibility to align your schedule with EST and PST time zones (we work smart to stay connected) What You ll Own: • Manage and grow relationships with enterprise US clients as their trusted advisor and main point of contact. • Lead onboarding, training, and implementation that drives adoption and long-term value. • Monitor client health, spot risks early, and deliver measurable results through strategic Success Plans. • Partner with Sales to drive renewals and uncover smart expansion opportunities. • Mentor team members, sharing best practices and fostering a culture of growth. • Log key insights in HubSpot to keep the team aligned and data-driven. • Build strong relationships with senior finance and credit stakeholders, influencing at the highest level. • Champion client feedback to shape the roadmap and improve the product. What You Bring: • 6+ years in Customer Success within fast-paced SaaS or tech environments • Proven experience managing enterprise B2B accounts, with strong retention and growth results • Commercially minded, with a knack for spotting opportunities and driving revenue • Confident communicator, able to influence senior stakeholders and articulate value clearly • Proactive, adaptable, and comfortable flexing your schedule to support US clients when needed • Thrive in high-growth settings and bring a problem-solving, builder s mindset Bonus points for: experience in credit management, AR, fintech, or collections and hands-on time with HubSpot and (url removed) Ready to take the lead and shape the future of Customer Success in fintech? If you re driven by impact, trusted by clients, and motivated by growth - this is your moment. Apply now and step into a senior role with fast-track progression, global reach, and the autonomy to make a real difference. Interested? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Aug 09, 2025
Full time
Step Into a Career-Defining Role with One of Fintech s Rising Stars Are you a strategic, commercially savvy Customer Success leader who knows how to drive growth and elevate enterprise partnerships? At Debt Register , we re not just transforming the way global businesses recover payments - we re redefining what client success looks like. Join a high-impact, award-winning team, work with top-tier brands, and take your career to new heights with a game-changing SaaS platform already making waves across the UK, Europe, and North America. The Role at a Glance: Senior Customer Success Manager Epsom, Surrey HQ Based c2day / 3days per week working from home Up to £90,000 Base (Up to £115,000 OTE) Plus Benefits and potential progression to Head of Customer Success Full time, Permanent - Requires flexibility to work 30-50% of weekly time during US hours Awards: Fintech Winners at the CICM British Credit Awards 2023, Credit & Collections FinTech Supplier Award 2023 Clients: Verizon, Informa plc, Zoopla, Rentokil, Haymarket, SSE, Zendesk, Johnson Controls, ADT and More Culture: Informality and Flexibility, Work-Life Balance, Wellbeing, Personal Growth and Trust Your Skills: Background in Customer Success for a SaaS or tech. Proven track record managing enterprise B2B client relationships. Experienced using Hubspot and (url removed). Who we are: We power a financial tool that solves a problem for the majority of B2B Global companies irrespective of size, with a working monetisable model and a path to Global scale. Having recently launched our MVP, we are currently working with new clients to elicit feedback and improve the usability to support scalable growth. Feedback from industry professionals has been extremely positive. Our product offering is enhanced further by the current economic landscape. The Senior Customer Success Manager Role: We re on the lookout for a high-performing Senior Customer Success Manager to build, support, and grow strong relationships with our enterprise clients across North America, the UK, and Europe. This is your chance to work at a global level - as you partner directly with senior finance and credit executives and report to our US-based Chief Revenue Officer. This isn t just a support role - it s a strategic, commercially driven position where you ll own the entire customer journey: from onboarding and adoption to engagement, retention, and expansion. You ll play a key role in driving growth and delivering measurable impact. You ll thrive here if you: • Love building long-term client relationships rooted in trust and results • Are energised by working cross-functionally and influencing decision-makers • Have the flexibility to align your schedule with EST and PST time zones (we work smart to stay connected) What You ll Own: • Manage and grow relationships with enterprise US clients as their trusted advisor and main point of contact. • Lead onboarding, training, and implementation that drives adoption and long-term value. • Monitor client health, spot risks early, and deliver measurable results through strategic Success Plans. • Partner with Sales to drive renewals and uncover smart expansion opportunities. • Mentor team members, sharing best practices and fostering a culture of growth. • Log key insights in HubSpot to keep the team aligned and data-driven. • Build strong relationships with senior finance and credit stakeholders, influencing at the highest level. • Champion client feedback to shape the roadmap and improve the product. What You Bring: • 6+ years in Customer Success within fast-paced SaaS or tech environments • Proven experience managing enterprise B2B accounts, with strong retention and growth results • Commercially minded, with a knack for spotting opportunities and driving revenue • Confident communicator, able to influence senior stakeholders and articulate value clearly • Proactive, adaptable, and comfortable flexing your schedule to support US clients when needed • Thrive in high-growth settings and bring a problem-solving, builder s mindset Bonus points for: experience in credit management, AR, fintech, or collections and hands-on time with HubSpot and (url removed) Ready to take the lead and shape the future of Customer Success in fintech? If you re driven by impact, trusted by clients, and motivated by growth - this is your moment. Apply now and step into a senior role with fast-track progression, global reach, and the autonomy to make a real difference. Interested? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Programme Delivery Manager - MTVH Works Location: London Contract: Full Time Permanent Team: Community Impact Salary: Competitive + Excellent Benefits Lead a bold new approach to employability at MTVH. At MTVH, we believe everyone deserves the chance to live well. To help us do more in tackling economic inequality, and removing barriers to opportunity for our residents, we've launched MTVH Works-a transformative programme focused on enabling access to meaningful employment, career pathways, and tailored personal development to drive long-term economic resilience. We are now seeking a Programme Delivery Manager to lead this ambitious initiative. This pivotal role will shape and deliver high-impact employability services, working collaboratively across MTVH and with a range of internal and external partners to unlock potential and advance social mobility within our communities. What you'll be doing: Leading a team of skilled professionals delivering employability and skills support across our communities Building strong partnerships with employers, funders, and sector leaders to create opportunities for residents Driving innovation through new projects that respond to the changing economy and labour market Acting as an ambassador for MTVH Works, representing us at sector events and with key stakeholders Securing funding and growing our capacity to deliver more for our communities Ensuring quality, compliance, and value for money across all services and projects Developing effective strategic delivery approaches both internally to enhance economic prosperity for residents What you'll bring: Proven experience in leading high-performing teams and delivering results in employability and skills You will be an experienced economic development professional with a passion for improving outcome for our residents and communities Strong relationship-building and influencing skills Securing investment and scaling impact, growing our capacity to deliver transformative outcomes for our residents and communities Experience in programme and project management, with a focus on continuous improvement. Dynamic and strategic, with the ability to develop innovative solutions to key labour market challenges A passion for social impact and a commitment to creating thriving communities Why join MTVH? We're one of the UK's leading housing associations, but we're more than just housing. We're a values-driven organisation committed to diversity, inclusion, and empowerment. You'll find a supportive culture, opportunities to grow, and the chance to make a real difference. Ready to apply? If you're excited by the opportunity to lead a transformative programme, disrupting and shaping the future of employability in social housing, we'd love to hear from you. Apply now and be part of something bigger. Please note :- we do not currently offer visa sponsorship. What's in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional 'Beliefs day' once a year to have an extra a day off Supported family friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Cycle2work scheme Hybrid Working - Dependent on job role and department Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit - interest free loan to help with rental deposits and season Ticket loan Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing. We provide a platform of Network groups for employees to share views, tell us what we're doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- Gender Ethnicity LGBTQ+ Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Aug 09, 2025
Full time
Programme Delivery Manager - MTVH Works Location: London Contract: Full Time Permanent Team: Community Impact Salary: Competitive + Excellent Benefits Lead a bold new approach to employability at MTVH. At MTVH, we believe everyone deserves the chance to live well. To help us do more in tackling economic inequality, and removing barriers to opportunity for our residents, we've launched MTVH Works-a transformative programme focused on enabling access to meaningful employment, career pathways, and tailored personal development to drive long-term economic resilience. We are now seeking a Programme Delivery Manager to lead this ambitious initiative. This pivotal role will shape and deliver high-impact employability services, working collaboratively across MTVH and with a range of internal and external partners to unlock potential and advance social mobility within our communities. What you'll be doing: Leading a team of skilled professionals delivering employability and skills support across our communities Building strong partnerships with employers, funders, and sector leaders to create opportunities for residents Driving innovation through new projects that respond to the changing economy and labour market Acting as an ambassador for MTVH Works, representing us at sector events and with key stakeholders Securing funding and growing our capacity to deliver more for our communities Ensuring quality, compliance, and value for money across all services and projects Developing effective strategic delivery approaches both internally to enhance economic prosperity for residents What you'll bring: Proven experience in leading high-performing teams and delivering results in employability and skills You will be an experienced economic development professional with a passion for improving outcome for our residents and communities Strong relationship-building and influencing skills Securing investment and scaling impact, growing our capacity to deliver transformative outcomes for our residents and communities Experience in programme and project management, with a focus on continuous improvement. Dynamic and strategic, with the ability to develop innovative solutions to key labour market challenges A passion for social impact and a commitment to creating thriving communities Why join MTVH? We're one of the UK's leading housing associations, but we're more than just housing. We're a values-driven organisation committed to diversity, inclusion, and empowerment. You'll find a supportive culture, opportunities to grow, and the chance to make a real difference. Ready to apply? If you're excited by the opportunity to lead a transformative programme, disrupting and shaping the future of employability in social housing, we'd love to hear from you. Apply now and be part of something bigger. Please note :- we do not currently offer visa sponsorship. What's in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional 'Beliefs day' once a year to have an extra a day off Supported family friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Cycle2work scheme Hybrid Working - Dependent on job role and department Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit - interest free loan to help with rental deposits and season Ticket loan Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing. We provide a platform of Network groups for employees to share views, tell us what we're doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- Gender Ethnicity LGBTQ+ Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Scotland Evidence Mobilisation Senior Manager Remote with regular travel across Scotland and occasional travel to London (preferably based in Scotland) The Organisation Our client is dedicated to breaking the link between family income and academic achievement. They do this by supporting schools, colleges, and nurseries to improve teaching and learning through better use of evidence. They generate research evidence on effective practice in supporting learning outcomes and narrowing the socioeconomic attainment gap, and work with professionals to ensure this evidence is applied to achieve the maximum possible benefit for children and young people. They are now looking for a Scotland Evidence Mobilisation Senior Manager to join them on a full-time, 3-year fixed-term basis. The Benefits - Salary of £48,750 per annum - Flexible working opportunities - 27 days' holiday a year (plus 8 bank holidays including 3 which can be taken flexibly) - 2 festive season closure days - 6% employer pension contributions, minimum 3% employee contribution - Life insurance cover - Interest-free season ticket loan and cycle scheme - Enhanced maternity, paternity, adoption and shared parental leave pay (conditions apply) - Confidential Employee Assistance Programme to help you deal with any personal and professional problems This is a unique opportunity for a seasoned project manager with in-depth knowledge of the Scottish education landscape to join our client's mission to improve outcomes for disadvantaged children. You'll enjoy the autonomy to lead an ambitious, high-profile project, working directly with educators and system leaders to create practical, research-informed tools that make a seismic impact. What's more, you will be fully immersed in one of the most respected voices in academic research, enabling you to elevate your professional profile and grow your career on a national stage. So, if you're ready to shape a future where every learner thrives, our client would love to hear from you. The Role As Scotland Evidence Mobilisation Senior Manager, you will lead a pioneering three-year programme to support schools in Scotland to use evidence in closing the poverty-related attainment gap. Specifically, you will build an evidence hub, working with teachers and leaders to identify priority areas and developing tailored resources to meet Scotland's unique academic needs. Alongside this, you will recruit and support a small network of Evidence Advocates, enabling them to develop resources, support school leaders, and promote the hub and evidence-informed practices across the sector. In parallel, you will build strategic relationships with stakeholders across Scotland and develop an evidence mobilisation and influencing plan that connects hub activity with broader policy and practice efforts. Additionally, you will: - Manage grant agreements with host organisations for Evidence Advocates - Support advisory board preparation and project reporting - Track budgets related to the Evidence Advocates programme - Liaise with wider teams to ensure coherence and knowledge sharing - Work with evaluation partners to support learning from the programme - Develop options for long-term sustainability of the hub and related activity About You To be considered as a Scotland Evidence Mobilisation Senior Manager, you will need: - Proven project management experience in complex, multi-objective environments - Experience of leading across teams and organisations without direct authority - A clear understanding of evidence relating to teaching and professional development - Advanced analytical skills and a creative approach to problem solving - An excellent understanding of the Scottish education system and its multi-level structure - Strong stakeholder relationship and communication skills - Excellent written communication across varied formats - A full, valid driving licence All staff are subject to a check by the Disclosure and Barring Service (DBS). The level of check which will apply shall be a "Basic" level check. The closing date for applications is Monday, 25 August 2025 1st round interviews: Monday, 8 September 2025 (online) 2nd round interviews: Tuesday, 16 September 2025 (in person - Glasgow) Other organisations may call this role Evidence Programme Manager, Educational Research Manager, Education Engagement Manager, Senior Education Officer, or Strategic Education Partnerships Lead. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to become a Scotland Evidence Mobilisation Senior Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Aug 09, 2025
Full time
Scotland Evidence Mobilisation Senior Manager Remote with regular travel across Scotland and occasional travel to London (preferably based in Scotland) The Organisation Our client is dedicated to breaking the link between family income and academic achievement. They do this by supporting schools, colleges, and nurseries to improve teaching and learning through better use of evidence. They generate research evidence on effective practice in supporting learning outcomes and narrowing the socioeconomic attainment gap, and work with professionals to ensure this evidence is applied to achieve the maximum possible benefit for children and young people. They are now looking for a Scotland Evidence Mobilisation Senior Manager to join them on a full-time, 3-year fixed-term basis. The Benefits - Salary of £48,750 per annum - Flexible working opportunities - 27 days' holiday a year (plus 8 bank holidays including 3 which can be taken flexibly) - 2 festive season closure days - 6% employer pension contributions, minimum 3% employee contribution - Life insurance cover - Interest-free season ticket loan and cycle scheme - Enhanced maternity, paternity, adoption and shared parental leave pay (conditions apply) - Confidential Employee Assistance Programme to help you deal with any personal and professional problems This is a unique opportunity for a seasoned project manager with in-depth knowledge of the Scottish education landscape to join our client's mission to improve outcomes for disadvantaged children. You'll enjoy the autonomy to lead an ambitious, high-profile project, working directly with educators and system leaders to create practical, research-informed tools that make a seismic impact. What's more, you will be fully immersed in one of the most respected voices in academic research, enabling you to elevate your professional profile and grow your career on a national stage. So, if you're ready to shape a future where every learner thrives, our client would love to hear from you. The Role As Scotland Evidence Mobilisation Senior Manager, you will lead a pioneering three-year programme to support schools in Scotland to use evidence in closing the poverty-related attainment gap. Specifically, you will build an evidence hub, working with teachers and leaders to identify priority areas and developing tailored resources to meet Scotland's unique academic needs. Alongside this, you will recruit and support a small network of Evidence Advocates, enabling them to develop resources, support school leaders, and promote the hub and evidence-informed practices across the sector. In parallel, you will build strategic relationships with stakeholders across Scotland and develop an evidence mobilisation and influencing plan that connects hub activity with broader policy and practice efforts. Additionally, you will: - Manage grant agreements with host organisations for Evidence Advocates - Support advisory board preparation and project reporting - Track budgets related to the Evidence Advocates programme - Liaise with wider teams to ensure coherence and knowledge sharing - Work with evaluation partners to support learning from the programme - Develop options for long-term sustainability of the hub and related activity About You To be considered as a Scotland Evidence Mobilisation Senior Manager, you will need: - Proven project management experience in complex, multi-objective environments - Experience of leading across teams and organisations without direct authority - A clear understanding of evidence relating to teaching and professional development - Advanced analytical skills and a creative approach to problem solving - An excellent understanding of the Scottish education system and its multi-level structure - Strong stakeholder relationship and communication skills - Excellent written communication across varied formats - A full, valid driving licence All staff are subject to a check by the Disclosure and Barring Service (DBS). The level of check which will apply shall be a "Basic" level check. The closing date for applications is Monday, 25 August 2025 1st round interviews: Monday, 8 September 2025 (online) 2nd round interviews: Tuesday, 16 September 2025 (in person - Glasgow) Other organisations may call this role Evidence Programme Manager, Educational Research Manager, Education Engagement Manager, Senior Education Officer, or Strategic Education Partnerships Lead. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to become a Scotland Evidence Mobilisation Senior Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets Sounds great, what will I be doing? Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured. The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs. In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment. The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation-particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021-is also required. Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively. The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position. This is a culturally specific service, and as such, it is a genuine occupational requirement that applicants speak one or more South Asian languages in addition to English. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Interviews will be held at our head office on 26th August 2025 Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Aug 09, 2025
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets Sounds great, what will I be doing? Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured. The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs. In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment. The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation-particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021-is also required. Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively. The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position. This is a culturally specific service, and as such, it is a genuine occupational requirement that applicants speak one or more South Asian languages in addition to English. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Interviews will be held at our head office on 26th August 2025 Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
South Yorkshire Mayoral Combined Authority
City, Sheffield
Hours: 37 hours Contract: Permanent Salary: £59,449 - £64,451 Location: Sheffield (Hybrid) The South Yorkshire Mayoral Combined Authority (SYMCA) brings together the local authorities of Barnsley, Doncaster, Rotherham and Sheffield and to serve the communities and businesses of South Yorkshire. From transport to housing, from business growth to skills, the MCA has a great story to tell. We have ambitions to deliver recovery and renewal for people, businesses and places across South Yorkshire. Please note that SYMCA follows a structured salary grading system for all roles, and the offered salary for each post will be at the starting point within the specified grade. We value the skills and experience of potential candidates, and there will be opportunities for salary enhancements as you grow within South Yorkshire Mayoral Combined Authority. South Yorkshire Mayoral Combined Authority (SYMCA) is currently in the process of reviewing its terms and conditions of employment including pay and grading. As part of this project, the post advertised may be subject to changes in the near future. All changes and any impact on individual posts will be discussed further should you be successfully appointed to the position you have applied for. Please note that this is a politically restricted post. Offers for this role will be subject to police vetting. Applications must be accompanied by a cover letter to detail how you meet the essential criteria for the role (please see role profile attached). Key Responsibilities: Are you a strategic leader with a passion for community safety and adopting a public health approach to violence reduction? Do you have the experience and drive to lead multi-agency partnerships and shape violence reduction strategies across South Yorkshire? The South Yorkshire Violence Reduction Unit (VRU) is seeking a highly skilled Senior Partnership Manager to play a pivotal role in reducing violence through a public health approach. As a senior member of the VRU, you will deputise for the Head of the Unit, lead a district's partnership work, manage a dedicated team, and drive forward thematic and county-wide initiatives. Key responsibilities include: As deputy head, providing strategic leadership to the VRU including reporting, and budget oversight. Line management responsibilities supporting performance, wellbeing, and development. Act as the named partnership lead for a South Yorkshire district, building strong, relationships with local stakeholders and communities. Lead on county-wide themes such as domestic abuse or criminal exploitation, and local themes like violence linked to the night-time economy. Develop and deliver a local partnership delivery plan aligned with the VRU Response Strategy and Serious Violence Duty. Represent the VRU at strategic local and regional meetings, ensuring alignment with existing structures and priorities. Lead on commissioning interventions, managing devolved budgets and ensuring effective financial reporting. Contribute to the development of VRU policies, procedures, and strategic planning. This role involves liaising with local authorities and community partners and will include time spent attending meetings or working from partner locations-such as Barnsley, Doncaster, or Rotherham council offices Skills, Knowledge and Expertise What we're looking for: Extensive experience in senior management within community or partnership settings. Strong experience working with elected officials and understanding political contexts. In-depth knowledge of South Yorkshire communities and their diverse needs. Proven ability to lead and motivate teams. Excellent communication, negotiation, and influencing skills. Experience in budget management, including allocations and reporting. Flexibility to work across multiple sites and adapt to a dynamic environment. Strong understanding of violent crime and public health approaches to prevention. Experience in formal reporting and presenting to diverse audiences. Knowledge of SYMCA and its external partnerships would be desirable. Benefits All colleagues have access to a local Government Pension Scheme and the chance to be part of an organisation where you can really make a difference. Located in Sheffield City Centre, we are well-placed for transport links and encourage employees to take advantage of the active travel facilities. Work/life balance is extremely important to us here at SYMCA with our recognised family/friendly policies, genuine work flexibility, recognition, and shared success. In addition to the above, some of benefits include - Annual Leave Purchase Scheme - The ability to purchase up to a further 15 days per year in additional to your normal annual leave. Hybrid working - Our offices are a space where we come together and collaborate. Most of our roles are offered on a hybrid basis with the exception of some support roles being onsite full time. Rewarding You - Reducing everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway! Training on the job - Support with upskilling skills through on the job training and qualifications. Holiday - Up to 36 days annual leave (depending on length of service). Pro-rata for part time colleagues. Diversity at South Yorkshire Combined Mayoral Authority Our workforce is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Aug 09, 2025
Full time
Hours: 37 hours Contract: Permanent Salary: £59,449 - £64,451 Location: Sheffield (Hybrid) The South Yorkshire Mayoral Combined Authority (SYMCA) brings together the local authorities of Barnsley, Doncaster, Rotherham and Sheffield and to serve the communities and businesses of South Yorkshire. From transport to housing, from business growth to skills, the MCA has a great story to tell. We have ambitions to deliver recovery and renewal for people, businesses and places across South Yorkshire. Please note that SYMCA follows a structured salary grading system for all roles, and the offered salary for each post will be at the starting point within the specified grade. We value the skills and experience of potential candidates, and there will be opportunities for salary enhancements as you grow within South Yorkshire Mayoral Combined Authority. South Yorkshire Mayoral Combined Authority (SYMCA) is currently in the process of reviewing its terms and conditions of employment including pay and grading. As part of this project, the post advertised may be subject to changes in the near future. All changes and any impact on individual posts will be discussed further should you be successfully appointed to the position you have applied for. Please note that this is a politically restricted post. Offers for this role will be subject to police vetting. Applications must be accompanied by a cover letter to detail how you meet the essential criteria for the role (please see role profile attached). Key Responsibilities: Are you a strategic leader with a passion for community safety and adopting a public health approach to violence reduction? Do you have the experience and drive to lead multi-agency partnerships and shape violence reduction strategies across South Yorkshire? The South Yorkshire Violence Reduction Unit (VRU) is seeking a highly skilled Senior Partnership Manager to play a pivotal role in reducing violence through a public health approach. As a senior member of the VRU, you will deputise for the Head of the Unit, lead a district's partnership work, manage a dedicated team, and drive forward thematic and county-wide initiatives. Key responsibilities include: As deputy head, providing strategic leadership to the VRU including reporting, and budget oversight. Line management responsibilities supporting performance, wellbeing, and development. Act as the named partnership lead for a South Yorkshire district, building strong, relationships with local stakeholders and communities. Lead on county-wide themes such as domestic abuse or criminal exploitation, and local themes like violence linked to the night-time economy. Develop and deliver a local partnership delivery plan aligned with the VRU Response Strategy and Serious Violence Duty. Represent the VRU at strategic local and regional meetings, ensuring alignment with existing structures and priorities. Lead on commissioning interventions, managing devolved budgets and ensuring effective financial reporting. Contribute to the development of VRU policies, procedures, and strategic planning. This role involves liaising with local authorities and community partners and will include time spent attending meetings or working from partner locations-such as Barnsley, Doncaster, or Rotherham council offices Skills, Knowledge and Expertise What we're looking for: Extensive experience in senior management within community or partnership settings. Strong experience working with elected officials and understanding political contexts. In-depth knowledge of South Yorkshire communities and their diverse needs. Proven ability to lead and motivate teams. Excellent communication, negotiation, and influencing skills. Experience in budget management, including allocations and reporting. Flexibility to work across multiple sites and adapt to a dynamic environment. Strong understanding of violent crime and public health approaches to prevention. Experience in formal reporting and presenting to diverse audiences. Knowledge of SYMCA and its external partnerships would be desirable. Benefits All colleagues have access to a local Government Pension Scheme and the chance to be part of an organisation where you can really make a difference. Located in Sheffield City Centre, we are well-placed for transport links and encourage employees to take advantage of the active travel facilities. Work/life balance is extremely important to us here at SYMCA with our recognised family/friendly policies, genuine work flexibility, recognition, and shared success. In addition to the above, some of benefits include - Annual Leave Purchase Scheme - The ability to purchase up to a further 15 days per year in additional to your normal annual leave. Hybrid working - Our offices are a space where we come together and collaborate. Most of our roles are offered on a hybrid basis with the exception of some support roles being onsite full time. Rewarding You - Reducing everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway! Training on the job - Support with upskilling skills through on the job training and qualifications. Holiday - Up to 36 days annual leave (depending on length of service). Pro-rata for part time colleagues. Diversity at South Yorkshire Combined Mayoral Authority Our workforce is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets Sounds great, what will I be doing? Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured. The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs. In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment. The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation-particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021-is also required. Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively. The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position. This is a culturally specific service, and as such, it is a genuine occupational requirement that applicants speak one or more South Asian languages in addition to English. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Interviews will be held at our head office on 26th August 2025 Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Aug 09, 2025
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets Sounds great, what will I be doing? Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured. The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs. In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment. The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation-particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021-is also required. Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively. The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position. This is a culturally specific service, and as such, it is a genuine occupational requirement that applicants speak one or more South Asian languages in addition to English. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Interviews will be held at our head office on 26th August 2025 Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets Sounds great, what will I be doing? Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured. The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs. In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment. The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation-particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021-is also required. Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively. The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position. This is a culturally specific service, and as such, it is a genuine occupational requirement that applicants speak one or more South Asian languages in addition to English. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Interviews will be held at our head office on 26th August 2025 Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Aug 09, 2025
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets Sounds great, what will I be doing? Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured. The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs. In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment. The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation-particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021-is also required. Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively. The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position. This is a culturally specific service, and as such, it is a genuine occupational requirement that applicants speak one or more South Asian languages in addition to English. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Interviews will be held at our head office on 26th August 2025 Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets Sounds great, what will I be doing? Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured. The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs. In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment. The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation-particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021-is also required. Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively. The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position. This is a culturally specific service, and as such, it is a genuine occupational requirement that applicants speak one or more South Asian languages in addition to English. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Interviews will be held at our head office on 26th August 2025 Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Aug 09, 2025
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets Sounds great, what will I be doing? Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured. The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs. In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment. The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation-particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021-is also required. Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively. The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position. This is a culturally specific service, and as such, it is a genuine occupational requirement that applicants speak one or more South Asian languages in addition to English. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Interviews will be held at our head office on 26th August 2025 Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets Sounds great, what will I be doing? Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured. The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs. In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment. The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation-particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021-is also required. Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively. The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position. This is a culturally specific service, and as such, it is a genuine occupational requirement that applicants speak one or more South Asian languages in addition to English. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Interviews will be held at our head office on 26th August 2025 Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Aug 09, 2025
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets Sounds great, what will I be doing? Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured. The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs. In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment. The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation-particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021-is also required. Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively. The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position. This is a culturally specific service, and as such, it is a genuine occupational requirement that applicants speak one or more South Asian languages in addition to English. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Interviews will be held at our head office on 26th August 2025 Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets Sounds great, what will I be doing? Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured. The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs. In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment. The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation-particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021-is also required. Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively. The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position. This is a culturally specific service, and as such, it is a genuine occupational requirement that applicants speak one or more South Asian languages in addition to English. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Interviews will be held at our head office on 26th August 2025 Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Aug 09, 2025
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets Sounds great, what will I be doing? Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured. The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs. In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment. The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation-particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021-is also required. Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively. The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position. This is a culturally specific service, and as such, it is a genuine occupational requirement that applicants speak one or more South Asian languages in addition to English. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Interviews will be held at our head office on 26th August 2025 Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Hospitality Starts Here - Build Your Future with Cairn Group Ready to take the next step in your hospitality/ leadership career? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn Group is a place where you can build a career, you're proud of. At Treehouse London you will revel in the stunning location, panoramic views across the capital's skyline, 95 bedrooms and working alongside our teams at Madera restaurant, and our rooftop bar The Nest. About the Role: You will inspire your team to deliver excellence for our guests, ensuring attention to detail throughout the guest journey, leaving no stone unturned in your quest for best in class. You will establish clear performance goals and inspire, lead and coach the team to deliver the winning formula. Along the way you will achieve strategic and commercial success that invests in our collective futures, both for the business and our people. About You: Innovative, creative and excited by change. A sociable character who your team will follow, yet also analytical, monitoring your business, forecasting the future, and driving the team to capitalise on all the right opportunities. Effective in time management, organised, and comfortable working in a fast-paced environment. An empathetic individual who builds the best relationships both with the team, our guests and the local market. Resilient and with the ability to keep calm and bounce back when needed. The face and the heartbeat of our hotel, who our guests and the local market know and our team want to follow! About Us: Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties. At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests. Benefits: Bonus Scheme: Your hard work pays off with our annual bonus scheme, Get Paid in Real-Time with Wagestream : Take control of your earnings. Track your pay live, access funds when needed, and get expert financial tips-all in real-time, Stay, Relax and Recharge : Enjoy discounted stays across our all our venues. Treat yourself or bring your friends and family along for a well-earned break, Delicious Discounts : Indulge a little with 50% off food and drinks across our hotels, bars and restaurants, Spa Discounts : Self-care matters! Treat yourself with exclusive wellness offers at our spas and leisure clubs, Retail, Cinema & Fun Discounts : Enjoy exclusive access to savings on shopping, cinemas trips and fun days out, Rise with Us : From apprenticeships to leadership programs, our development team is here to help you grow and reach your career goals, Long-Service Awards : Celebrate key milestones with us, starting from just one year of service-plus enjoy extra annual leave as a thank-you for your commitment. Recommend a Friend : Bring great people into the team and earn a bonus when they join! 24/7 Support : We're committed to your wellbeing. Access our confidential Employee Assistance Programme anytime, anywhere. Bereavement Leave - When life gets tough, we ensure you have the time and support you need to be with your loved ones. Pension Scheme : Plan for your future with our pension plan, designed to help you build long-term security.
Aug 09, 2025
Full time
Hospitality Starts Here - Build Your Future with Cairn Group Ready to take the next step in your hospitality/ leadership career? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn Group is a place where you can build a career, you're proud of. At Treehouse London you will revel in the stunning location, panoramic views across the capital's skyline, 95 bedrooms and working alongside our teams at Madera restaurant, and our rooftop bar The Nest. About the Role: You will inspire your team to deliver excellence for our guests, ensuring attention to detail throughout the guest journey, leaving no stone unturned in your quest for best in class. You will establish clear performance goals and inspire, lead and coach the team to deliver the winning formula. Along the way you will achieve strategic and commercial success that invests in our collective futures, both for the business and our people. About You: Innovative, creative and excited by change. A sociable character who your team will follow, yet also analytical, monitoring your business, forecasting the future, and driving the team to capitalise on all the right opportunities. Effective in time management, organised, and comfortable working in a fast-paced environment. An empathetic individual who builds the best relationships both with the team, our guests and the local market. Resilient and with the ability to keep calm and bounce back when needed. The face and the heartbeat of our hotel, who our guests and the local market know and our team want to follow! About Us: Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties. At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests. Benefits: Bonus Scheme: Your hard work pays off with our annual bonus scheme, Get Paid in Real-Time with Wagestream : Take control of your earnings. Track your pay live, access funds when needed, and get expert financial tips-all in real-time, Stay, Relax and Recharge : Enjoy discounted stays across our all our venues. Treat yourself or bring your friends and family along for a well-earned break, Delicious Discounts : Indulge a little with 50% off food and drinks across our hotels, bars and restaurants, Spa Discounts : Self-care matters! Treat yourself with exclusive wellness offers at our spas and leisure clubs, Retail, Cinema & Fun Discounts : Enjoy exclusive access to savings on shopping, cinemas trips and fun days out, Rise with Us : From apprenticeships to leadership programs, our development team is here to help you grow and reach your career goals, Long-Service Awards : Celebrate key milestones with us, starting from just one year of service-plus enjoy extra annual leave as a thank-you for your commitment. Recommend a Friend : Bring great people into the team and earn a bonus when they join! 24/7 Support : We're committed to your wellbeing. Access our confidential Employee Assistance Programme anytime, anywhere. Bereavement Leave - When life gets tough, we ensure you have the time and support you need to be with your loved ones. Pension Scheme : Plan for your future with our pension plan, designed to help you build long-term security.
Programme Networks Manager (The OWL Collaboration & OPEN) We are seeking a passionate and organised Programme Networks Manager to lead two exciting national outdoor learning initiatives. Position: Programme Networks Manager (The OWL Collaboration & OPEN) Hours: Full-time, 35 hours per week Salary: £31,000 - £34,000 Location: Quenington, Gloucestershire (Hybrid working considered) Contract: Permanent Closing Date: Wednesday 27 August 2025, 11:59pm Interview Dates: First stage - Thursday 4 September (online); Second stage - Friday 19 September (Quenington) About the Role This is a unique opportunity to lead and grow two key programmes: The OWL Collaboration, a residential outdoor learning programme supporting children and young people facing the greatest challenges OPEN, the Outdoor Practitioners Education Network, a growing professional learning network for the Outdoor Learning sector You'll drive the design, delivery and impact of both, ensuring they are visible, connected, and underpinned by strong partnerships and evaluation. Key responsibilities include: Overseeing delivery of OWL programme and Nest School partnerships Coordinating grants, onboarding, logistics, evaluation and reporting Leading and growing OPEN's network of members and professional learning opportunities Delivering network events, newsletters and collaborative communications Building strategic partnerships and representing the charity externally Embedding youth voice and championing outdoor education across the sector Managing data systems, budget tracking, and reporting to key stakeholders About You We're looking for someone who thrives in a collaborative environment and brings a combination of strategic thinking, practical delivery, and a passion for equity in education and the outdoors. You will have: Experience managing programmes or professional networks, ideally in education or outdoor learning Strong relationship-building skills with schools, practitioners and sector bodies Excellent communication skills - written, verbal and facilitative Confidence managing budgets, data, grants and logistics A proactive, organised, and adaptable approach A genuine belief in the power of outdoor learning and inclusive practice About the Organisation You will be working for an educational charity and one of the UK's leading funders and providers of Outdoor Learning. Their mission is to improve life chances through nature-based education. Working in partnership with schools, funders, and outdoor centres across the country and underpinned by a values-led approach that champions connection, innovation, and progressive stewardship of the natural world. Why join? You will be part of a dynamic, inclusive and supportive team committed to real impact. Offering a range of generous benefits including: 10% employer pension contribution 27 days annual leave (plus public holidays and office closure over Christmas) Life assurance Employee Assistance Programme Access to training and personal development budget Newly refurbished head office with a creative, flexible working environment Other roles you may have experience of could include: Programme Manager, Education Network Manager, Outdoor Learning Coordinator, Learning & Engagement Manager, Community Partnerships Lead, Strategic Projects Manager, Youth Programmes Lead
Aug 09, 2025
Full time
Programme Networks Manager (The OWL Collaboration & OPEN) We are seeking a passionate and organised Programme Networks Manager to lead two exciting national outdoor learning initiatives. Position: Programme Networks Manager (The OWL Collaboration & OPEN) Hours: Full-time, 35 hours per week Salary: £31,000 - £34,000 Location: Quenington, Gloucestershire (Hybrid working considered) Contract: Permanent Closing Date: Wednesday 27 August 2025, 11:59pm Interview Dates: First stage - Thursday 4 September (online); Second stage - Friday 19 September (Quenington) About the Role This is a unique opportunity to lead and grow two key programmes: The OWL Collaboration, a residential outdoor learning programme supporting children and young people facing the greatest challenges OPEN, the Outdoor Practitioners Education Network, a growing professional learning network for the Outdoor Learning sector You'll drive the design, delivery and impact of both, ensuring they are visible, connected, and underpinned by strong partnerships and evaluation. Key responsibilities include: Overseeing delivery of OWL programme and Nest School partnerships Coordinating grants, onboarding, logistics, evaluation and reporting Leading and growing OPEN's network of members and professional learning opportunities Delivering network events, newsletters and collaborative communications Building strategic partnerships and representing the charity externally Embedding youth voice and championing outdoor education across the sector Managing data systems, budget tracking, and reporting to key stakeholders About You We're looking for someone who thrives in a collaborative environment and brings a combination of strategic thinking, practical delivery, and a passion for equity in education and the outdoors. You will have: Experience managing programmes or professional networks, ideally in education or outdoor learning Strong relationship-building skills with schools, practitioners and sector bodies Excellent communication skills - written, verbal and facilitative Confidence managing budgets, data, grants and logistics A proactive, organised, and adaptable approach A genuine belief in the power of outdoor learning and inclusive practice About the Organisation You will be working for an educational charity and one of the UK's leading funders and providers of Outdoor Learning. Their mission is to improve life chances through nature-based education. Working in partnership with schools, funders, and outdoor centres across the country and underpinned by a values-led approach that champions connection, innovation, and progressive stewardship of the natural world. Why join? You will be part of a dynamic, inclusive and supportive team committed to real impact. Offering a range of generous benefits including: 10% employer pension contribution 27 days annual leave (plus public holidays and office closure over Christmas) Life assurance Employee Assistance Programme Access to training and personal development budget Newly refurbished head office with a creative, flexible working environment Other roles you may have experience of could include: Programme Manager, Education Network Manager, Outdoor Learning Coordinator, Learning & Engagement Manager, Community Partnerships Lead, Strategic Projects Manager, Youth Programmes Lead
A Flagship Store Manager for a luxury home décor brand like L'Objet must expertly bridge the worlds of high-end retail and professional trade, delivering exceptional client experiences while driving commercial performances. This leader should embody the brand's refined aesthetic and lead with both strategic vision and operational precision. 1. Luxury Retail Expertise (B2C) • Deliver a refined and immersive boutique experience aligned with L'Objet's design philosophy • Greet and welcome clients, curating a memorable luxury experience • Oversee product presentation and showroom layout in line with brand aesthetics • Lead team outreach and communication (e.g., WhatsApp, live chat) to elevate the omnichannel journey • Coordinate seasonal layouts and merchandise rotations with VM and Retail Manager 2. B2B Sales & Trade Relationships • Develop and nurture trade partnerships with interior designers, architects, and corporate clients • Host showroom presentations and product demonstrations for trade professionals • Organize and lead meetings, store events, and product launches tailored to the trade audience • Track and grow trade sales, ensuring project-based relationship building 3. Clienteling & Relationship Building • Master CRM tools to maintain long-term client relationships • Lead client outreach campaigns, event invitations, and follow-ups to deepen engagement • Handle service or product issues discreetly and promptly, ensuring satisfaction and loyalty 4. Aesthetic & Product Sensibility • Maintain visual merchandising to the highest standards, in alignment with seasonal themes • Advise clients with a design-savvy approach, blending storytelling with product knowledge • Collaborate on curated showroom layouts and installations with VM and Retail Manager 5. Team Leadership & Coaching • Lead, mentor, and manage the team to cultivate a high-performance culture • Provide regular training on product knowledge and sales best practices • Foster team stability and long-term growth through clear guidance and empowerment • Manage staff schedules and resolve personnel issues (absences, leave, etc.) 6. Commercial Acumen • Track sales performance and KPI alignment across B2C and B2B channels • Monitor inventory levels, anticipate bestsellers, and align with HQ on commercial strategy • Generate detailed monthly reports on sales, footfall, and category performance 7. Operational & Visual Excellence • Oversee day-to-day store operations including maintenance, logistics, and inventory • Maintain showroom cleanliness, product placement, and visual standards • Manage transfers between showroom, warehouse, and client sites 8. Event Management & Brand Representation • Suggest, plan, and lead store events with carefully selected guest lists • Represent L'Objet at networking and local cultural events to build brand visibility • Act as a local ambassador, engaging with hospitality venues, galleries, and design peers 9. Digital & Omnichannel Sensibility • Champion integration of digital tools such as live chat and remote consultations • Collaborate with PR, e-commerce, and social media teams to drive visibility • Support the transition to omnichannel sales strategies, adapting internal processes accordingly 10. Emotional Intelligence & Discretion • Communicate with cultural agility, sophistication, and confidentiality • Handle VIP clients and trade professionals with poise and attentiveness • Resolve internal and external conflicts with empathy and professionalism
Aug 08, 2025
Full time
A Flagship Store Manager for a luxury home décor brand like L'Objet must expertly bridge the worlds of high-end retail and professional trade, delivering exceptional client experiences while driving commercial performances. This leader should embody the brand's refined aesthetic and lead with both strategic vision and operational precision. 1. Luxury Retail Expertise (B2C) • Deliver a refined and immersive boutique experience aligned with L'Objet's design philosophy • Greet and welcome clients, curating a memorable luxury experience • Oversee product presentation and showroom layout in line with brand aesthetics • Lead team outreach and communication (e.g., WhatsApp, live chat) to elevate the omnichannel journey • Coordinate seasonal layouts and merchandise rotations with VM and Retail Manager 2. B2B Sales & Trade Relationships • Develop and nurture trade partnerships with interior designers, architects, and corporate clients • Host showroom presentations and product demonstrations for trade professionals • Organize and lead meetings, store events, and product launches tailored to the trade audience • Track and grow trade sales, ensuring project-based relationship building 3. Clienteling & Relationship Building • Master CRM tools to maintain long-term client relationships • Lead client outreach campaigns, event invitations, and follow-ups to deepen engagement • Handle service or product issues discreetly and promptly, ensuring satisfaction and loyalty 4. Aesthetic & Product Sensibility • Maintain visual merchandising to the highest standards, in alignment with seasonal themes • Advise clients with a design-savvy approach, blending storytelling with product knowledge • Collaborate on curated showroom layouts and installations with VM and Retail Manager 5. Team Leadership & Coaching • Lead, mentor, and manage the team to cultivate a high-performance culture • Provide regular training on product knowledge and sales best practices • Foster team stability and long-term growth through clear guidance and empowerment • Manage staff schedules and resolve personnel issues (absences, leave, etc.) 6. Commercial Acumen • Track sales performance and KPI alignment across B2C and B2B channels • Monitor inventory levels, anticipate bestsellers, and align with HQ on commercial strategy • Generate detailed monthly reports on sales, footfall, and category performance 7. Operational & Visual Excellence • Oversee day-to-day store operations including maintenance, logistics, and inventory • Maintain showroom cleanliness, product placement, and visual standards • Manage transfers between showroom, warehouse, and client sites 8. Event Management & Brand Representation • Suggest, plan, and lead store events with carefully selected guest lists • Represent L'Objet at networking and local cultural events to build brand visibility • Act as a local ambassador, engaging with hospitality venues, galleries, and design peers 9. Digital & Omnichannel Sensibility • Champion integration of digital tools such as live chat and remote consultations • Collaborate with PR, e-commerce, and social media teams to drive visibility • Support the transition to omnichannel sales strategies, adapting internal processes accordingly 10. Emotional Intelligence & Discretion • Communicate with cultural agility, sophistication, and confidentiality • Handle VIP clients and trade professionals with poise and attentiveness • Resolve internal and external conflicts with empathy and professionalism
