Job Title: Tier 1 Service Engineer Location: Chorley - 5 days per week (hybrid rota) Salary: 28,000 Benefits: 25 days plus bank holidays About the Role: We are seeking a highly skilled Tier 1 Service Engineer to join our team. This role plays a crucial part in resolving escalated IT issues while providing advanced technical support to clients. Working in a fast-paced Managed Service Provider (MSP) environment, you will be responsible for diagnosing, troubleshooting, and resolving complex issues related to infrastructure, networking, servers, and business-critical applications. This position requires in-depth technical expertise, strong problem-solving skills, and a collaborative approach, ensuring efficient and effective IT solutions for clients. Hybrid Rota (3 x different weekly shifts) - Office =8:00am - 4:30pm - Office = 8:45am - 5:30pm - Work from home = 13:00pm - 21:00pm (Mon-Thurs) 9:00am - 13:00pm (Friday) Key Responsibilities: Technical Support & Troubleshooting Manage and resolve tickets from Tier 1, covering servers, networking, and business-critical applications. Diagnose and resolve issues involving Windows Server, Office 365, Exchange, vitalisation (VMware, Hyper-V), and cloud platforms. Provide both remote and on-site troubleshooting. Support and implement network infrastructure changes, including routers, switches, firewalls, and VPNs. Incident & Problem Management Own and manage complex incidents from initial diagnosis to full resolution. Follow ITIL-aligned processes for escalation and management of incidents. Participate in an On-Call Rota for out-of-hours incident response. System Maintenance & Monitoring Perform regular system health checks on client infrastructure, including servers, networks, and backups. Implement preventive maintenance plans and updates to minimise downtime. Proactively monitor system alerts and mitigate risks. Project Support Assist with IT infrastructure projects, such as server upgrades, cloud migrations, and network improvements. Support the on boarding of new clients, including hardware and software configuration. Client Management & Communication Maintain clear and professional communication with clients regarding ticket progress and resolutions. Ensure a high standard of customer satisfaction through quality service delivery. Documentation & Knowledge Sharing Maintain and update technical documentation, SOPs, and knowledge base articles. Provide technical guidance and mentorship to Tier 1 engineers. Collaboration & Development Work closely with Tier 3 engineers to resolve advanced issues and contribute to long-term IT strategy. Stay up to date with emerging technologies and participate in training programs to develop your skills. Key Skills & Experience: Essential: Strong experience with Windows Server (2012, 2016, 2019), Active Directory, DNS, DHCP, and Group Policy. Advanced knowledge of Office 365 administration (Exchange Online, SharePoint, Teams, OneDrive). Experience in vitalisation platforms (VMware, Hyper-V). Networking expertise: TCP/IP, VLANs, routing, firewalls (SonicWall, Cisco, Fortinet), VPNs. Experience with Microsoft Azure and/or AWS. Strong analytical and problem-solving skills. Excellent communication skills, able to explain technical concepts clearly. Ability to prioritize and manage multiple incidents efficiently. Desirable: Experience with IT security best practices, firewall configurations, MFA, and anti-virus solutions. Knowledge of PowerShell scripting and automation tools. Familiarity with ITSM platforms (e.g., HaloPSA, ConnectWise, Autotask). Awareness of compliance standards (e.g., GDPR, ISO 27001). Relevant industry certifications: Microsoft Certified: Azure Administrator, MCSA, CompTIA Network+, Cisco CCNA, ITIL Foundation. Why Join Us? Opportunity to work in a dynamic MSP environment with a variety of projects and clients. Career progression into specialised roles (Networking, Cybersecurity, Cloud Infrastructure) or Tier 3 Engineering. Training and development opportunities to enhance your technical expertise. Competitive salary and benefits package. If you are passionate about IT, have a strong technical background, and are looking to take the next step in your career, we want to hear from you! Apply today!
May 21, 2025
Full time
Job Title: Tier 1 Service Engineer Location: Chorley - 5 days per week (hybrid rota) Salary: 28,000 Benefits: 25 days plus bank holidays About the Role: We are seeking a highly skilled Tier 1 Service Engineer to join our team. This role plays a crucial part in resolving escalated IT issues while providing advanced technical support to clients. Working in a fast-paced Managed Service Provider (MSP) environment, you will be responsible for diagnosing, troubleshooting, and resolving complex issues related to infrastructure, networking, servers, and business-critical applications. This position requires in-depth technical expertise, strong problem-solving skills, and a collaborative approach, ensuring efficient and effective IT solutions for clients. Hybrid Rota (3 x different weekly shifts) - Office =8:00am - 4:30pm - Office = 8:45am - 5:30pm - Work from home = 13:00pm - 21:00pm (Mon-Thurs) 9:00am - 13:00pm (Friday) Key Responsibilities: Technical Support & Troubleshooting Manage and resolve tickets from Tier 1, covering servers, networking, and business-critical applications. Diagnose and resolve issues involving Windows Server, Office 365, Exchange, vitalisation (VMware, Hyper-V), and cloud platforms. Provide both remote and on-site troubleshooting. Support and implement network infrastructure changes, including routers, switches, firewalls, and VPNs. Incident & Problem Management Own and manage complex incidents from initial diagnosis to full resolution. Follow ITIL-aligned processes for escalation and management of incidents. Participate in an On-Call Rota for out-of-hours incident response. System Maintenance & Monitoring Perform regular system health checks on client infrastructure, including servers, networks, and backups. Implement preventive maintenance plans and updates to minimise downtime. Proactively monitor system alerts and mitigate risks. Project Support Assist with IT infrastructure projects, such as server upgrades, cloud migrations, and network improvements. Support the on boarding of new clients, including hardware and software configuration. Client Management & Communication Maintain clear and professional communication with clients regarding ticket progress and resolutions. Ensure a high standard of customer satisfaction through quality service delivery. Documentation & Knowledge Sharing Maintain and update technical documentation, SOPs, and knowledge base articles. Provide technical guidance and mentorship to Tier 1 engineers. Collaboration & Development Work closely with Tier 3 engineers to resolve advanced issues and contribute to long-term IT strategy. Stay up to date with emerging technologies and participate in training programs to develop your skills. Key Skills & Experience: Essential: Strong experience with Windows Server (2012, 2016, 2019), Active Directory, DNS, DHCP, and Group Policy. Advanced knowledge of Office 365 administration (Exchange Online, SharePoint, Teams, OneDrive). Experience in vitalisation platforms (VMware, Hyper-V). Networking expertise: TCP/IP, VLANs, routing, firewalls (SonicWall, Cisco, Fortinet), VPNs. Experience with Microsoft Azure and/or AWS. Strong analytical and problem-solving skills. Excellent communication skills, able to explain technical concepts clearly. Ability to prioritize and manage multiple incidents efficiently. Desirable: Experience with IT security best practices, firewall configurations, MFA, and anti-virus solutions. Knowledge of PowerShell scripting and automation tools. Familiarity with ITSM platforms (e.g., HaloPSA, ConnectWise, Autotask). Awareness of compliance standards (e.g., GDPR, ISO 27001). Relevant industry certifications: Microsoft Certified: Azure Administrator, MCSA, CompTIA Network+, Cisco CCNA, ITIL Foundation. Why Join Us? Opportunity to work in a dynamic MSP environment with a variety of projects and clients. Career progression into specialised roles (Networking, Cybersecurity, Cloud Infrastructure) or Tier 3 Engineering. Training and development opportunities to enhance your technical expertise. Competitive salary and benefits package. If you are passionate about IT, have a strong technical background, and are looking to take the next step in your career, we want to hear from you! Apply today!
At Haynes and Boone, our people are the driving force behind our success. Because we value the role every individual plays in how we deliver exceptional legal services, we hire people who will contribute to our professional reputation, enhance client relationships and share in our success. Haynes and Boone's London office has more than 30 transactional and dispute resolution lawyers with deep industry knowledge and strong commercial sense. Our core strengths are in corporate, energy, finance, international dispute resolution, and shipping, and we partner seamlessly with our colleagues across the firm to serve clients worldwide. To accommodate our growth in London, we relocated in 2019 to a larger office at 1 New Fetter Lane in the heart of the legal district. Our strong presence in London allows us to link clients operating in the world's interconnected energy and finance markets. Our office is recognised in the legal directories Chambers and Partners UK (Chambers and Partners) and Legal 500 UK (Legalease) for its areas of focus. Our talented team is fluent in 14 languages and provides clients with broad English law capabilities. We are committed to having a diverse workforce that reflects our communities, and we seek highly motivated lawyers and staff who value our culture of respect and teamwork. This non-exempt position is responsible for the general administrative activities of the office. Additionally, this employee coordinates and/or performs all general office and logistic supply purchasing activities. At Haynes and Boone, our people are the driving force behind our success. Because we value the role every individual plays in how we deliver exceptional legal services, we hire people who will contribute to our professional reputation, enhance client relationships and share in our success. Haynes and Boone's London office has more than 30 transactional and dispute resolution lawyers with deep industry knowledge and strong commercial sense. Our core strengths are in corporate, energy, finance, international dispute resolution, and shipping, and we partner seamlessly with our colleagues across the firm to serve clients worldwide. To accommodate our growth in London, we relocated in 2019 to a larger office at 1 New Fetter Lane in the heart of the legal district. Our strong presence in London allows us to link clients operating in the world's interconnected energy and finance markets. Our office is recognised in the legal directories Chambers and Partners UK (Chambers and Partners) and Legal 500 UK (Legalease) for its areas of focus. Our talented team is fluent in 14 languages and provides clients with broad English law capabilities. We are committed to having a diverse workforce that reflects our communities, and we seek highly motivated lawyers and staff who value our culture of respect and teamwork. This non-exempt position is responsible for the general administrative activities of the office. Additionally, this employee coordinates and/or performs all general office and logistic supply purchasing activities. Essential Duties Provides support to Office Administrator (OA) to assist attorneys and appropriate professional staff with day-to-day operational needs. Accounting: Assist the OA in submitting office-related invoices through Chrome River. Processing expenses on OA Corporate Amex card. Administrative Services: Perform administrative support in all areas to support the OA. Some examples are in the following areas and vendor relations. Coordinate arrangements for office social functions. Participate in reception cover, predominately for lunch breaks. To include answering phones, meet and greet visitors, setting up refreshments and be able to maintain and set-up conference rooms and other equipment. Keep Office Procedures Manual up to date. Forward Building Updates from Building Management to office personnel. Attorney Recruiting: Assist OA in coordinating Attorney Integration efforts for the office. Business Development: Assist OA in coordinating Language lessons for Attorneys. Facilities: Liaise with cleaning company on all aspects of day to day cleaning, inspecting office space daily, arranging additional hours if required and attending monthly meetings. Coordinate cleaning schedule with cleaning company including deep cleans, carpet cleaning etc. Work with the OA to ensure all facilities vendors carry out maintenance schedules. Prepare offices and workstations for new hires and assist with office moves. Coordinate and prepare visitor offices as required . Work with the OA to maintain ongoing relations with building management. Coordinate air conditioning requests and other office maintenance with building management or relevant vendor. Assist with ensuring the Wellness room is regularly checked. Handle building and security issues. Human Resources/Benefits: Assist with gathering of new hire paperwork process and coordinate on boarding process under the direction of the OA. Coordinate meetings for new employees with Pension adviser under the direction of the OA. Coordinate monthly birthday celebrations under the direction of the OA . Coordinate annual benefits education for employees under the direction of the OA. Assist with coordinating annual flu shots and other initiatives under the direction of the OA. Assist with coordinating special events (Staff Appreciation Day, Summer Party, Holiday Party) and gifts (flowers, get well, new baby, sympathy, etc.). Assist with coordinating information for the office information for the Firm newsletter. Information Systems and Training: Assist with issuing temporary security passes. Other Duties Coordinate Fire Warden and First Aid Training. Coordinate monthly information for DEI newsletter. Perform other related duties as needed or assigned. Reporting Relationship The Office Coordinator reports directly to the assigned OA. Qualifications Knowledge/Experience The Office Coordinator should have two to three years administrative law firm or professional services experience preferred. Skills Position requires confidentiality, flexibility, creativity, organizational ability, sensitivity to peoples' needs, and excellent listening skills. Ability to communicate appropriately (verbal and written). Must model the Firm's culture and vision. Must be proactive and able to multi-task and handle competing deadlines in a fast-paced environment. Strong IT skills are essential - Outlook & Microsoft office suite. Education Bachelor's degree, or equivalent work experience. Physical Demands: Must be able to move around the office up to 45% of the time to make copies, scan, file, etc. Remains stationary at least 55% of the time. This position operates computers and other office productivity machines (e.g., fax machine, copier, printer, etc.) on a regular basis. Occasionally required to move documents or files weighing up to 15 lbs. This position requires constant communication and exchange of information with the Firm attorneys, clients and staff. This position must be able to inspect and observe information on a computer screen at least 50% of the time. Working Conditions Office Environment. Travel may be required.
May 21, 2025
Full time
At Haynes and Boone, our people are the driving force behind our success. Because we value the role every individual plays in how we deliver exceptional legal services, we hire people who will contribute to our professional reputation, enhance client relationships and share in our success. Haynes and Boone's London office has more than 30 transactional and dispute resolution lawyers with deep industry knowledge and strong commercial sense. Our core strengths are in corporate, energy, finance, international dispute resolution, and shipping, and we partner seamlessly with our colleagues across the firm to serve clients worldwide. To accommodate our growth in London, we relocated in 2019 to a larger office at 1 New Fetter Lane in the heart of the legal district. Our strong presence in London allows us to link clients operating in the world's interconnected energy and finance markets. Our office is recognised in the legal directories Chambers and Partners UK (Chambers and Partners) and Legal 500 UK (Legalease) for its areas of focus. Our talented team is fluent in 14 languages and provides clients with broad English law capabilities. We are committed to having a diverse workforce that reflects our communities, and we seek highly motivated lawyers and staff who value our culture of respect and teamwork. This non-exempt position is responsible for the general administrative activities of the office. Additionally, this employee coordinates and/or performs all general office and logistic supply purchasing activities. At Haynes and Boone, our people are the driving force behind our success. Because we value the role every individual plays in how we deliver exceptional legal services, we hire people who will contribute to our professional reputation, enhance client relationships and share in our success. Haynes and Boone's London office has more than 30 transactional and dispute resolution lawyers with deep industry knowledge and strong commercial sense. Our core strengths are in corporate, energy, finance, international dispute resolution, and shipping, and we partner seamlessly with our colleagues across the firm to serve clients worldwide. To accommodate our growth in London, we relocated in 2019 to a larger office at 1 New Fetter Lane in the heart of the legal district. Our strong presence in London allows us to link clients operating in the world's interconnected energy and finance markets. Our office is recognised in the legal directories Chambers and Partners UK (Chambers and Partners) and Legal 500 UK (Legalease) for its areas of focus. Our talented team is fluent in 14 languages and provides clients with broad English law capabilities. We are committed to having a diverse workforce that reflects our communities, and we seek highly motivated lawyers and staff who value our culture of respect and teamwork. This non-exempt position is responsible for the general administrative activities of the office. Additionally, this employee coordinates and/or performs all general office and logistic supply purchasing activities. Essential Duties Provides support to Office Administrator (OA) to assist attorneys and appropriate professional staff with day-to-day operational needs. Accounting: Assist the OA in submitting office-related invoices through Chrome River. Processing expenses on OA Corporate Amex card. Administrative Services: Perform administrative support in all areas to support the OA. Some examples are in the following areas and vendor relations. Coordinate arrangements for office social functions. Participate in reception cover, predominately for lunch breaks. To include answering phones, meet and greet visitors, setting up refreshments and be able to maintain and set-up conference rooms and other equipment. Keep Office Procedures Manual up to date. Forward Building Updates from Building Management to office personnel. Attorney Recruiting: Assist OA in coordinating Attorney Integration efforts for the office. Business Development: Assist OA in coordinating Language lessons for Attorneys. Facilities: Liaise with cleaning company on all aspects of day to day cleaning, inspecting office space daily, arranging additional hours if required and attending monthly meetings. Coordinate cleaning schedule with cleaning company including deep cleans, carpet cleaning etc. Work with the OA to ensure all facilities vendors carry out maintenance schedules. Prepare offices and workstations for new hires and assist with office moves. Coordinate and prepare visitor offices as required . Work with the OA to maintain ongoing relations with building management. Coordinate air conditioning requests and other office maintenance with building management or relevant vendor. Assist with ensuring the Wellness room is regularly checked. Handle building and security issues. Human Resources/Benefits: Assist with gathering of new hire paperwork process and coordinate on boarding process under the direction of the OA. Coordinate meetings for new employees with Pension adviser under the direction of the OA. Coordinate monthly birthday celebrations under the direction of the OA . Coordinate annual benefits education for employees under the direction of the OA. Assist with coordinating annual flu shots and other initiatives under the direction of the OA. Assist with coordinating special events (Staff Appreciation Day, Summer Party, Holiday Party) and gifts (flowers, get well, new baby, sympathy, etc.). Assist with coordinating information for the office information for the Firm newsletter. Information Systems and Training: Assist with issuing temporary security passes. Other Duties Coordinate Fire Warden and First Aid Training. Coordinate monthly information for DEI newsletter. Perform other related duties as needed or assigned. Reporting Relationship The Office Coordinator reports directly to the assigned OA. Qualifications Knowledge/Experience The Office Coordinator should have two to three years administrative law firm or professional services experience preferred. Skills Position requires confidentiality, flexibility, creativity, organizational ability, sensitivity to peoples' needs, and excellent listening skills. Ability to communicate appropriately (verbal and written). Must model the Firm's culture and vision. Must be proactive and able to multi-task and handle competing deadlines in a fast-paced environment. Strong IT skills are essential - Outlook & Microsoft office suite. Education Bachelor's degree, or equivalent work experience. Physical Demands: Must be able to move around the office up to 45% of the time to make copies, scan, file, etc. Remains stationary at least 55% of the time. This position operates computers and other office productivity machines (e.g., fax machine, copier, printer, etc.) on a regular basis. Occasionally required to move documents or files weighing up to 15 lbs. This position requires constant communication and exchange of information with the Firm attorneys, clients and staff. This position must be able to inspect and observe information on a computer screen at least 50% of the time. Working Conditions Office Environment. Travel may be required.
Hot off the Press Administrator required to work for a leading recruitment organisation. Partnering directly with the Managing Director you will be responsible for all: Email and Diary Management Travel Arrangements Events Co-ordination Presentation Preparation Attending Meetings and Minute Taking Responding to Client Needs Attending Off-site Client Meetings Liaising with Internal and External Stakeholders You will need to have: Extensive experience in Microsoft Applications Excellent communication skills Organised with the ability to multi-task Full access to a car with valid driving license Well presented First class communication and writing ability Ability to deal with change in a fast paced environment This role is hybrid with 3 days in the Oxford office. Would suit someone who can work at speed and follow tasks through to completion. Great salary and benefits including bonuses, mobile phone expenses, 25 days holiday, healthcare, pension. All expenses to client meetings paid. Working alongside some leading clients. Please get in touch if interested. Project People is acting as an Employment Agency in relation to this vacancy.
May 21, 2025
Full time
Hot off the Press Administrator required to work for a leading recruitment organisation. Partnering directly with the Managing Director you will be responsible for all: Email and Diary Management Travel Arrangements Events Co-ordination Presentation Preparation Attending Meetings and Minute Taking Responding to Client Needs Attending Off-site Client Meetings Liaising with Internal and External Stakeholders You will need to have: Extensive experience in Microsoft Applications Excellent communication skills Organised with the ability to multi-task Full access to a car with valid driving license Well presented First class communication and writing ability Ability to deal with change in a fast paced environment This role is hybrid with 3 days in the Oxford office. Would suit someone who can work at speed and follow tasks through to completion. Great salary and benefits including bonuses, mobile phone expenses, 25 days holiday, healthcare, pension. All expenses to client meetings paid. Working alongside some leading clients. Please get in touch if interested. Project People is acting as an Employment Agency in relation to this vacancy.
Commissioning System Administrator Rate - £170 per day Hours - 37hrs a week Monday- Friday Location - Bridgwater TA5 1UD We are recruiting for a Commissioning Systems Administrator who will report into the Commissioning Manager or the Information and Data Lead within the Cross Functional Delivery Team and support system administration for this team and the End-to-End Commissioning process for HPC click apply for full job details
May 21, 2025
Seasonal
Commissioning System Administrator Rate - £170 per day Hours - 37hrs a week Monday- Friday Location - Bridgwater TA5 1UD We are recruiting for a Commissioning Systems Administrator who will report into the Commissioning Manager or the Information and Data Lead within the Cross Functional Delivery Team and support system administration for this team and the End-to-End Commissioning process for HPC click apply for full job details
Networks for Nature Project Administrator 35 hours per week, temporary contract until December 2028 We are Chester Zoo We re not just an amazing, award-winning visitor attraction that s home to over 37,000 incredible animals inside 128 acres of stunning gardens. We re not just the UK s most popular zoo. We re a major wildlife charity that s committed to the recovery of endangered species, globally. And, as the world faces an extinction crisis, we re making a hugely significant contribution to conservation at a time when it s needed most. We are Chester Zoo and we prevent extinction. The Role We now have an exciting new role for a Networks for Nature Project Administrator. This role is part of the Networks for Nature project team. Networks for Nature spans c60 square miles from the River Dee to the River Mersey, including Chester and Ellesmere Port. This is a collaborative partnership project working with Cheshire West and Chester Council, The Land Trust, Cheshire Wildlife Trust, Canal and River Trust, and Sustrans with the aim to drive nature recovery in a mixed-use landscape, creating diverse habitats for species to thrive now and for years to come. We will empower communities to have an active role in conservation action and stewardship and will focus on making nature more accessible to and inclusive for everyone to enable connection and improve wellbeing. To find out more about Networks for Nature visit Networks For Nature Conservation at Chester Zoo. As the Project Administrator you will provide administrative and accounting support across the Networks for Nature project. We re looking for someone who can: Provide full administrative support at all levels of project governance including project delivery team, Project Board and Steering Group, booking rooms, inviting staff, partners and other stakeholders and the taking of confidential minutes. Manage the associated project email account and phone communication, answering queries about project events and activities and directing to the relevant team members for action. Support the project team with logistics including venue bookings, catering and liaising with participants. Support members of the project team with raising POs, invoicing, and financial reporting, ensuring the budget is effectively monitored and that reports are available to project governance and funders as required. Collate project information for timely and accurate reporting to Project Board, Steering Group and project funders. What makes Chester Zoo a great place to work? Well, where do we start? Here goes We re a huge team of conservationists, scientists, educators, animal welfare experts, marketeers, visitor experience professionals, environmental policy influencers; the list goes on. Each and every one of us is on a mission to make Chester Zoo the best in the world, and our planet a better place. As the UK s biggest and best zoo, we have ambitious goals, exciting plans, and there s always lots going on here. We re an inclusive and diverse organisation, made up of over 600 permanent and 500 temporary team members, and we know how important it is to invest in our colleagues to help boost their career development. We have ambitious goals, and we want you to be with us for the long term on our exciting journey. Our working environment could not be more different from a typical office where else can you see critically endangered orangutans from your office window, or stroll among rare giraffes and tigers on your lunch break? The Package Fixed term contract until December 2028 35 hours per week, Monday-Friday Salary £22,629.62 per annum pro rata 33 days annual leave plus the option to buy or sell up to 5 days (pro rota) Staff pass so you can visit the zoo during your time off, plus multiple complimentary tickets for your friends and family Cycle to work scheme Healthcare plan and employee assistance programme Discounted gym membership Discounts on cinema tickets, restaurants, high street shops and more via Perks Pension scheme with generous employer contributions Our Requirements An understanding & affinity to the organisation s mission, vision & values, with an interest in the conservation of UK nature. Qualifications: Relevant administrative qualification at NVQ level 2 or equivalent qualifications or experience of working in an administrative role. Experience: Excellent administrative experience in a busy customer facing environment is essential, ideally with experience in a visitor attraction, conservation NGO or similar organisation. Experience of minute taking and planning and organising meetings and events. Communication Skills: Excellent verbal and written communication skills, in particular ability to respond to enquiries tactfully and professionally. Ability to compile short reports. Budget keeping skills: Experience working with budgets and compiling financial information. Customer service: Customer focused approach and experience in a customer facing environment. IT skills: Highly skilled in the use of all key Microsoft packages with substantial experience using email, electronic calendars, booking systems and data bases. Organisational skills: Highly organised, with the ability to prioritise workload and the ability to meet deadlines. Able to work well under pressure in a busy environment. Interpersonal skills: Excellent diplomacy and interpersonal skills, demonstrated by an ability to liaise confidently and effectively with senior managers. Numeracy and data analysis skills. Attention to detail and accuracy are essential. The closing date for applications is midnight 1st June 2025 Shortlisting of applications and interviews for the role will take place while the advert is live; the advert will close once the successful candidate is found and it is possible this will be prior to the advertised end date. Candidates are therefore encouraged to submit applications as soon as possible. Networks for Nature is made possible with The National Lottery Heritage Fund, thanks to National Lottery players.
May 21, 2025
Full time
Networks for Nature Project Administrator 35 hours per week, temporary contract until December 2028 We are Chester Zoo We re not just an amazing, award-winning visitor attraction that s home to over 37,000 incredible animals inside 128 acres of stunning gardens. We re not just the UK s most popular zoo. We re a major wildlife charity that s committed to the recovery of endangered species, globally. And, as the world faces an extinction crisis, we re making a hugely significant contribution to conservation at a time when it s needed most. We are Chester Zoo and we prevent extinction. The Role We now have an exciting new role for a Networks for Nature Project Administrator. This role is part of the Networks for Nature project team. Networks for Nature spans c60 square miles from the River Dee to the River Mersey, including Chester and Ellesmere Port. This is a collaborative partnership project working with Cheshire West and Chester Council, The Land Trust, Cheshire Wildlife Trust, Canal and River Trust, and Sustrans with the aim to drive nature recovery in a mixed-use landscape, creating diverse habitats for species to thrive now and for years to come. We will empower communities to have an active role in conservation action and stewardship and will focus on making nature more accessible to and inclusive for everyone to enable connection and improve wellbeing. To find out more about Networks for Nature visit Networks For Nature Conservation at Chester Zoo. As the Project Administrator you will provide administrative and accounting support across the Networks for Nature project. We re looking for someone who can: Provide full administrative support at all levels of project governance including project delivery team, Project Board and Steering Group, booking rooms, inviting staff, partners and other stakeholders and the taking of confidential minutes. Manage the associated project email account and phone communication, answering queries about project events and activities and directing to the relevant team members for action. Support the project team with logistics including venue bookings, catering and liaising with participants. Support members of the project team with raising POs, invoicing, and financial reporting, ensuring the budget is effectively monitored and that reports are available to project governance and funders as required. Collate project information for timely and accurate reporting to Project Board, Steering Group and project funders. What makes Chester Zoo a great place to work? Well, where do we start? Here goes We re a huge team of conservationists, scientists, educators, animal welfare experts, marketeers, visitor experience professionals, environmental policy influencers; the list goes on. Each and every one of us is on a mission to make Chester Zoo the best in the world, and our planet a better place. As the UK s biggest and best zoo, we have ambitious goals, exciting plans, and there s always lots going on here. We re an inclusive and diverse organisation, made up of over 600 permanent and 500 temporary team members, and we know how important it is to invest in our colleagues to help boost their career development. We have ambitious goals, and we want you to be with us for the long term on our exciting journey. Our working environment could not be more different from a typical office where else can you see critically endangered orangutans from your office window, or stroll among rare giraffes and tigers on your lunch break? The Package Fixed term contract until December 2028 35 hours per week, Monday-Friday Salary £22,629.62 per annum pro rata 33 days annual leave plus the option to buy or sell up to 5 days (pro rota) Staff pass so you can visit the zoo during your time off, plus multiple complimentary tickets for your friends and family Cycle to work scheme Healthcare plan and employee assistance programme Discounted gym membership Discounts on cinema tickets, restaurants, high street shops and more via Perks Pension scheme with generous employer contributions Our Requirements An understanding & affinity to the organisation s mission, vision & values, with an interest in the conservation of UK nature. Qualifications: Relevant administrative qualification at NVQ level 2 or equivalent qualifications or experience of working in an administrative role. Experience: Excellent administrative experience in a busy customer facing environment is essential, ideally with experience in a visitor attraction, conservation NGO or similar organisation. Experience of minute taking and planning and organising meetings and events. Communication Skills: Excellent verbal and written communication skills, in particular ability to respond to enquiries tactfully and professionally. Ability to compile short reports. Budget keeping skills: Experience working with budgets and compiling financial information. Customer service: Customer focused approach and experience in a customer facing environment. IT skills: Highly skilled in the use of all key Microsoft packages with substantial experience using email, electronic calendars, booking systems and data bases. Organisational skills: Highly organised, with the ability to prioritise workload and the ability to meet deadlines. Able to work well under pressure in a busy environment. Interpersonal skills: Excellent diplomacy and interpersonal skills, demonstrated by an ability to liaise confidently and effectively with senior managers. Numeracy and data analysis skills. Attention to detail and accuracy are essential. The closing date for applications is midnight 1st June 2025 Shortlisting of applications and interviews for the role will take place while the advert is live; the advert will close once the successful candidate is found and it is possible this will be prior to the advertised end date. Candidates are therefore encouraged to submit applications as soon as possible. Networks for Nature is made possible with The National Lottery Heritage Fund, thanks to National Lottery players.
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description MAIN PURPOSE OF ROLE To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. Typically, projects fall within the £5m to £10m range. KEY ACCOUNTABILITIES Commission Management, to include: Assisting on feasibility studies and writing procurement reports Estimating and cost planning to include producing and presenting the final cost plan, utilising the relevant cost management tools and services utilising The Hive Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Assisting in the production of bid documentation Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Assist in the support, development, and mentorship of junior staff members REPORTING Depending upon context, a Cost Manager is likely to report to a Senior Cost Manager, or Associate Director. KEY PERFORMANCE INDICATORS A Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained The Candidate We would expect candidates to demonstrate the following: Ability to work with autonomy A self-motivated individual who is able to take initiative and deliver to tight deadlines Working towards or recently achieved Chartered Status Have a confident and professional manner Highly organised and ability to prioritise own workload Ability to collaborate and build relationships across the business Ability to work well under pressure TURNER & TOWNSEND: We actively encourage applications from all sectors of the community. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Qualifications Experience and Skills A proven track record of delivering high quality cost management / quantity surveying services across the full project lifecycle Professionally qualified (RICS or similar) Degree or HNC level qualification Company Values Statement: We endeavour to create a work environment that reflects the culture of the company, and we encourage every member of our staff to embrace our commitment to be: Professional, Quality Driven, Goal Orientated, Customer Focused, Continuously Improving, Flexible, Open & Integrated. Company Vision: To become the leading global provider of professional services to the natural resources, infrastructure and property markets, rewarded for the value we create. Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
May 21, 2025
Full time
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description MAIN PURPOSE OF ROLE To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. Typically, projects fall within the £5m to £10m range. KEY ACCOUNTABILITIES Commission Management, to include: Assisting on feasibility studies and writing procurement reports Estimating and cost planning to include producing and presenting the final cost plan, utilising the relevant cost management tools and services utilising The Hive Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Assisting in the production of bid documentation Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Assist in the support, development, and mentorship of junior staff members REPORTING Depending upon context, a Cost Manager is likely to report to a Senior Cost Manager, or Associate Director. KEY PERFORMANCE INDICATORS A Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained The Candidate We would expect candidates to demonstrate the following: Ability to work with autonomy A self-motivated individual who is able to take initiative and deliver to tight deadlines Working towards or recently achieved Chartered Status Have a confident and professional manner Highly organised and ability to prioritise own workload Ability to collaborate and build relationships across the business Ability to work well under pressure TURNER & TOWNSEND: We actively encourage applications from all sectors of the community. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Qualifications Experience and Skills A proven track record of delivering high quality cost management / quantity surveying services across the full project lifecycle Professionally qualified (RICS or similar) Degree or HNC level qualification Company Values Statement: We endeavour to create a work environment that reflects the culture of the company, and we encourage every member of our staff to embrace our commitment to be: Professional, Quality Driven, Goal Orientated, Customer Focused, Continuously Improving, Flexible, Open & Integrated. Company Vision: To become the leading global provider of professional services to the natural resources, infrastructure and property markets, rewarded for the value we create. Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Hot off the Press Administrator required to work for a leading recruitment organisation. Partnering directly with the Managing Director you will be responsible for his: Email and Diary Management Travel Arrangements Events Co-ordination Presentation Preparation Attending Meetings and Minute Taking Responding to Client Needs Attending Off-site Client Meetings Liaising with Internal and External Stakeholders You will need to have: Extensive experience in Microsoft Applications Excellent communication skills Organised with the ability to multi-task Full access to a car with valid driving license Well presented First class communication and writing ability Ability to deal with change in a fast paced environment This role is hybrid with 3 days in the Oxford office. Would suit someone who can work at speed and follow tasks through to completion. Great salary and benefits including bonuses, mobile phone expenses, 25 days holiday, healthcare, pension. All expenses to client meetings paid. Working alongside some leading clients. Please get in touch if interested. Project People is acting as an Employment Agency in relation to this vacancy.
May 21, 2025
Full time
Hot off the Press Administrator required to work for a leading recruitment organisation. Partnering directly with the Managing Director you will be responsible for his: Email and Diary Management Travel Arrangements Events Co-ordination Presentation Preparation Attending Meetings and Minute Taking Responding to Client Needs Attending Off-site Client Meetings Liaising with Internal and External Stakeholders You will need to have: Extensive experience in Microsoft Applications Excellent communication skills Organised with the ability to multi-task Full access to a car with valid driving license Well presented First class communication and writing ability Ability to deal with change in a fast paced environment This role is hybrid with 3 days in the Oxford office. Would suit someone who can work at speed and follow tasks through to completion. Great salary and benefits including bonuses, mobile phone expenses, 25 days holiday, healthcare, pension. All expenses to client meetings paid. Working alongside some leading clients. Please get in touch if interested. Project People is acting as an Employment Agency in relation to this vacancy.
We are seeking a highly capable and detail-oriented Payroll Administrator to join a market leading company based in High Wycombe. You will be responsible for delivering accurate, timely, and compliant payroll services, ensuring a high level of customer satisfaction for both internal and external stakeholders. Responsibilities: Execute all payroll processes in accordance with defined Standard Operating Procedures (SOPs), ensuring full compliance and accuracy. Maintain service delivery within agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Accurately collate, verify, and process employee information into the Dayforce payroll system. Calculate pay period changes, ensuring alignment with HMRC guidelines and contractual obligations. Check payroll data for accuracy and completeness, including information received from the T&A system, to ensure employees are paid correctly and on time. Serve as the first point of contact for payroll-related queries, resolving issues efficiently and professionally within agreed timeframes. Provide guidance and support to internal stakeholders on payroll and HR system usage. Proactively identify and contribute to continuous improvement initiatives within payroll processes to drive efficiency, accuracy, and service excellence. Support the administration of employee benefits. Requirements: Proven experience in a high-volume payroll environment with strong attention to detail and accuracy Able to commute to High Wycombe Comprehensive knowledge of statutory payments and deductions, including maternity, paternity, and other leave entitlements Solid understanding of payroll legislation, pension schemes, and HMRC regulations. Confident with all Microsoft applications including Excel, Word and Outlook Resilient with the ability to work under pressure and to tight deadlines By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data.
May 21, 2025
Full time
We are seeking a highly capable and detail-oriented Payroll Administrator to join a market leading company based in High Wycombe. You will be responsible for delivering accurate, timely, and compliant payroll services, ensuring a high level of customer satisfaction for both internal and external stakeholders. Responsibilities: Execute all payroll processes in accordance with defined Standard Operating Procedures (SOPs), ensuring full compliance and accuracy. Maintain service delivery within agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Accurately collate, verify, and process employee information into the Dayforce payroll system. Calculate pay period changes, ensuring alignment with HMRC guidelines and contractual obligations. Check payroll data for accuracy and completeness, including information received from the T&A system, to ensure employees are paid correctly and on time. Serve as the first point of contact for payroll-related queries, resolving issues efficiently and professionally within agreed timeframes. Provide guidance and support to internal stakeholders on payroll and HR system usage. Proactively identify and contribute to continuous improvement initiatives within payroll processes to drive efficiency, accuracy, and service excellence. Support the administration of employee benefits. Requirements: Proven experience in a high-volume payroll environment with strong attention to detail and accuracy Able to commute to High Wycombe Comprehensive knowledge of statutory payments and deductions, including maternity, paternity, and other leave entitlements Solid understanding of payroll legislation, pension schemes, and HMRC regulations. Confident with all Microsoft applications including Excel, Word and Outlook Resilient with the ability to work under pressure and to tight deadlines By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data.
Credit Control Administrator Cwmbran Salary: £24,000 £26,000 + Benefits (DOE) Join a Market-Leading Organisation! An exciting opportunity has arisen to join a thriving, industry-leading business based in Cwmbran. As the company continues to grow, they are seeking a professional and detail-oriented Credit Control Administrator to support their established and high-performing Credit Control Team. This role is ideal for someone returning to accounts after a career break, perhaps to raise a family or for a candidate who has recently started their AAT qualification and is eager to kick-start their career in finance. The ideal applicant will have some exposure to accounts administration or customer service, ideally within a credit control function. Key Responsibilities: Managing customer accounts and supporting credit control processes Chasing overdue payments and resolving invoice disputes Liaising with clients and internal teams to ensure smooth payment processes Maintaining accurate financial records Producing aged debt and cash flow reports Responding to queries via the shared team inbox Recording and communicating customer terms of purchase Handling incoming calls and assisting with queries Calculating and issuing customer claims, verifying accuracy, and investigating discrepancies Supporting the wider finance team with ad hoc tasks Essential Skills & Experience Previous experience in a finance admin or credit control role (preferred) Excellent communication skills, both written and verbal Strong organisational skills and attention to detail Proactive, flexible attitude with a willingness to support the team Ability to work independently and collaboratively Comfortable in a fast-paced and evolving environment Proficient in Microsoft Office, especially Excel Enthusiastic and eager to learn and grow within the role What s in It for You? Modern, state-of-the-art office (this is an office-based role) Comprehensive training on internal systems Clear progression and career development opportunities Hybrid working: 1 day per week from home after probation A fantastic opportunity with a reputable South Wales employer Employee Benefits Package Company pension scheme Employee discounts and cashback platform Free on-site parking Cycle to Work scheme Health & Wellbeing Programme (including Health Cash Plan, EAP, subsidised smartwatch) Enhanced maternity and paternity leave Additional leave entitlements (bereavement, enhanced holidays) Regular company events and social activities (quarterly events, prize draws) If you're a motivated candidate looking to build a career in finance and want to join a supportive and dynamic team, get in touch today for more details and secure your interview ASAP!
May 21, 2025
Full time
Credit Control Administrator Cwmbran Salary: £24,000 £26,000 + Benefits (DOE) Join a Market-Leading Organisation! An exciting opportunity has arisen to join a thriving, industry-leading business based in Cwmbran. As the company continues to grow, they are seeking a professional and detail-oriented Credit Control Administrator to support their established and high-performing Credit Control Team. This role is ideal for someone returning to accounts after a career break, perhaps to raise a family or for a candidate who has recently started their AAT qualification and is eager to kick-start their career in finance. The ideal applicant will have some exposure to accounts administration or customer service, ideally within a credit control function. Key Responsibilities: Managing customer accounts and supporting credit control processes Chasing overdue payments and resolving invoice disputes Liaising with clients and internal teams to ensure smooth payment processes Maintaining accurate financial records Producing aged debt and cash flow reports Responding to queries via the shared team inbox Recording and communicating customer terms of purchase Handling incoming calls and assisting with queries Calculating and issuing customer claims, verifying accuracy, and investigating discrepancies Supporting the wider finance team with ad hoc tasks Essential Skills & Experience Previous experience in a finance admin or credit control role (preferred) Excellent communication skills, both written and verbal Strong organisational skills and attention to detail Proactive, flexible attitude with a willingness to support the team Ability to work independently and collaboratively Comfortable in a fast-paced and evolving environment Proficient in Microsoft Office, especially Excel Enthusiastic and eager to learn and grow within the role What s in It for You? Modern, state-of-the-art office (this is an office-based role) Comprehensive training on internal systems Clear progression and career development opportunities Hybrid working: 1 day per week from home after probation A fantastic opportunity with a reputable South Wales employer Employee Benefits Package Company pension scheme Employee discounts and cashback platform Free on-site parking Cycle to Work scheme Health & Wellbeing Programme (including Health Cash Plan, EAP, subsidised smartwatch) Enhanced maternity and paternity leave Additional leave entitlements (bereavement, enhanced holidays) Regular company events and social activities (quarterly events, prize draws) If you're a motivated candidate looking to build a career in finance and want to join a supportive and dynamic team, get in touch today for more details and secure your interview ASAP!
Pension and Investment Administrator Location: Maxim Central Start Date: 14th July Starting salary between £25,400 - £28,500 (depending on hours, location, skills and experience). Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £32,571 This role will offer hybrid working between our Maxim Park office at Euro Central and working from home. Please note this is not a fully remote role - a minimum requirement of 2 days working in the office per week. Aviva introduced "smart-working" in 2020 and encourage flexible working; however, the successful post-holder will ideally need to be based within an hour's commutable distance from our Maxim Park office, as training and your role will be a mix of office-based work and home working (this will be agreed with your manager dependent on the role). Are you someone who has excellent organisational, administration and customer service skills, who also has (or has an interest in gaining), an understanding of Pension, ISA and Investment Portfolio products? This role will give you the opportunity to gain an understanding of the complex nature of our products, plus you will gain insight into the regulatory aspects of our Savings and Retirement business ( , exposure to working towards HMRC and Financial Conduct Authority (FCA) rules). If you have these skills, we have fantastic opportunities as a Pension and Investment Administrator in our Platform area, where you will be part of a fast-paced team within an ever-evolving environment. A bit about the job This is predominantly an admin-based role with an element of making/taking phone calls after processing knowledge has been obtained . As a Pension and Investment Administrator, you will be responsible for processing all customer and IFA requests that are received via post, email, phone and reports. You will ensure you exceed required service levels within a controlled environment, whilst always adhering to regulatory and client requirements! Skills and experience we're looking for: Ability to work at a fast pace and with high volumes whilst maintaining accuracy and attention to detail. Excellent communication skills (both written and verbal) and relationship building with customers and colleagues. Ability to follow processes and procedures, to manage your own workload effectively and identify opportunities for improvement. Good working knowledge of Microsoft applications, particularly Excel and OneNote Previous experience in an administrative and/or customer service/financial services role Please note this job role is not sponsorable under the Home Office points based system. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Generous pension (starting level Aviva contributes 8% when you contribute 2%) Competitive salary with excellent benefits package Bonus opportunity - actual amount depends on your performance and Aviva's. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products & other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such electric cars and cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for t
May 21, 2025
Full time
Pension and Investment Administrator Location: Maxim Central Start Date: 14th July Starting salary between £25,400 - £28,500 (depending on hours, location, skills and experience). Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £32,571 This role will offer hybrid working between our Maxim Park office at Euro Central and working from home. Please note this is not a fully remote role - a minimum requirement of 2 days working in the office per week. Aviva introduced "smart-working" in 2020 and encourage flexible working; however, the successful post-holder will ideally need to be based within an hour's commutable distance from our Maxim Park office, as training and your role will be a mix of office-based work and home working (this will be agreed with your manager dependent on the role). Are you someone who has excellent organisational, administration and customer service skills, who also has (or has an interest in gaining), an understanding of Pension, ISA and Investment Portfolio products? This role will give you the opportunity to gain an understanding of the complex nature of our products, plus you will gain insight into the regulatory aspects of our Savings and Retirement business ( , exposure to working towards HMRC and Financial Conduct Authority (FCA) rules). If you have these skills, we have fantastic opportunities as a Pension and Investment Administrator in our Platform area, where you will be part of a fast-paced team within an ever-evolving environment. A bit about the job This is predominantly an admin-based role with an element of making/taking phone calls after processing knowledge has been obtained . As a Pension and Investment Administrator, you will be responsible for processing all customer and IFA requests that are received via post, email, phone and reports. You will ensure you exceed required service levels within a controlled environment, whilst always adhering to regulatory and client requirements! Skills and experience we're looking for: Ability to work at a fast pace and with high volumes whilst maintaining accuracy and attention to detail. Excellent communication skills (both written and verbal) and relationship building with customers and colleagues. Ability to follow processes and procedures, to manage your own workload effectively and identify opportunities for improvement. Good working knowledge of Microsoft applications, particularly Excel and OneNote Previous experience in an administrative and/or customer service/financial services role Please note this job role is not sponsorable under the Home Office points based system. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Generous pension (starting level Aviva contributes 8% when you contribute 2%) Competitive salary with excellent benefits package Bonus opportunity - actual amount depends on your performance and Aviva's. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products & other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such electric cars and cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for t
Pension and Investment Administrator Location: Maxim Central Start Date: 14th July Starting salary between 25,400 - 28,500 (depending on hours, location, skills and experience). Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to 32,571 This role will offer hybrid working between our Maxim Park office at Euro Central and working from home. Please note this is not a fully remote role - a minimum requirement of 2 days working in the office per week. Aviva introduced "smart-working" in 2020 and encourage flexible working; however, the successful post-holder will ideally need to be based within an hour's commutable distance from our Maxim Park office, as training and your role will be a mix of office-based work and home working (this will be agreed with your manager dependent on the role). Are you someone who has excellent organisational, administration and customer service skills, who also has (or has an interest in gaining), an understanding of Pension, ISA and Investment Portfolio products? This role will give you the opportunity to gain an understanding of the complex nature of our products, plus you will gain insight into the regulatory aspects of our Savings and Retirement business (i.e., exposure to working towards HMRC and Financial Conduct Authority (FCA) rules). If you have these skills, we have fantastic opportunities as a Pension and Investment Administrator in our Platform area, where you will be part of a fast-paced team within an ever-evolving environment. A bit about the job This is predominantly an admin-based role with an element of making/taking phone calls after processing knowledge has been obtained . As a Pension and Investment Administrator, you will be responsible for processing all customer and IFA requests that are received via post, email, phone and reports. You will ensure you exceed required service levels within a controlled environment, whilst always adhering to regulatory and client requirements! Skills and experience we're looking for: Ability to work at a fast pace and with high volumes whilst maintaining accuracy and attention to detail. Excellent communication skills (both written and verbal) and relationship building with customers and colleagues. Ability to follow processes and procedures, to manage your own workload effectively and identify opportunities for improvement. Good working knowledge of Microsoft applications, particularly Excel and OneNote Previous experience in an administrative and/or customer service/financial services role Please note this job role is not sponsorable under the Home Office points based system. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Generous pension (starting level Aviva contributes 8% when you contribute 2%) Competitive salary with excellent benefits package Bonus opportunity - actual amount depends on your performance and Aviva's. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products & other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such electric cars and cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to (email address removed)
May 21, 2025
Full time
Pension and Investment Administrator Location: Maxim Central Start Date: 14th July Starting salary between 25,400 - 28,500 (depending on hours, location, skills and experience). Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to 32,571 This role will offer hybrid working between our Maxim Park office at Euro Central and working from home. Please note this is not a fully remote role - a minimum requirement of 2 days working in the office per week. Aviva introduced "smart-working" in 2020 and encourage flexible working; however, the successful post-holder will ideally need to be based within an hour's commutable distance from our Maxim Park office, as training and your role will be a mix of office-based work and home working (this will be agreed with your manager dependent on the role). Are you someone who has excellent organisational, administration and customer service skills, who also has (or has an interest in gaining), an understanding of Pension, ISA and Investment Portfolio products? This role will give you the opportunity to gain an understanding of the complex nature of our products, plus you will gain insight into the regulatory aspects of our Savings and Retirement business (i.e., exposure to working towards HMRC and Financial Conduct Authority (FCA) rules). If you have these skills, we have fantastic opportunities as a Pension and Investment Administrator in our Platform area, where you will be part of a fast-paced team within an ever-evolving environment. A bit about the job This is predominantly an admin-based role with an element of making/taking phone calls after processing knowledge has been obtained . As a Pension and Investment Administrator, you will be responsible for processing all customer and IFA requests that are received via post, email, phone and reports. You will ensure you exceed required service levels within a controlled environment, whilst always adhering to regulatory and client requirements! Skills and experience we're looking for: Ability to work at a fast pace and with high volumes whilst maintaining accuracy and attention to detail. Excellent communication skills (both written and verbal) and relationship building with customers and colleagues. Ability to follow processes and procedures, to manage your own workload effectively and identify opportunities for improvement. Good working knowledge of Microsoft applications, particularly Excel and OneNote Previous experience in an administrative and/or customer service/financial services role Please note this job role is not sponsorable under the Home Office points based system. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Generous pension (starting level Aviva contributes 8% when you contribute 2%) Competitive salary with excellent benefits package Bonus opportunity - actual amount depends on your performance and Aviva's. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products & other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such electric cars and cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to (email address removed)
Job Description Customer Services Project Administrator Location: Reading, UK Company: Elements Kitchens Are you organized, detail-oriented, and passionate about customer service? Elements Kitchens is expanding, and we re looking for a dedicated Customer Services Project Administrator to join our team and help deliver an outstanding customer experience. About Us: We re a well-established kitchen retailer with over 25 years in the industry, specializing in German, Italian, and British kitchens for domestic and contract clients. Based in Reading, our reputation is built on customer satisfaction, and we re constantly evolving to serve our clients better. We are seeking talented team members who share our commitment to excellence. The Role: As a Customer Services Project Administrator at Elements Kitchens, you ll play a vital role in managing Customer Services and Project Coordination. You ll manage the "Fit Diary" for scheduling installers, communicate with various teams, and maintain project timelines to ensure every installation runs smoothly. Manage the Fit Diary : Maintain and update the schedule to keep projects on track, coordinating with fitters, subcontractors, project managers and other relevant departments and trades. Support Project Installations : Assist teams to ensure installation dates are met, including writing up orders post-site survey, organizing project files, confirming payments, sending weekly schedules to fitters and arranging final inspections for project managers. Communicate with Clients : Call each customer weekly during installation, addressing concerns and ensuring a positive customer experience. Coordinate Aftercare and Guarantee Queries : Manage guarantee work requests from past clients, coordinating with teams to schedule inspections and repairs as needed. Office Support : Answer calls, assist with queries, and handle any additional duties required by the company. Who We re Looking For: We re seeking a proactive, resilient individual with excellent communication skills and a keen attention to detail. You should thrive in a fast-paced environment and be motivated to deliver top-tier customer service. Organized & Detail-Oriented : Experience managing schedules and keeping detailed records. Customer-Focused : Passionate about building strong relationships and delivering outstanding service. Adaptable & Solution-Oriented : Able to problem-solve and support project continuity despite unexpected changes. What We Offer: Competitive salary with room for growth within a rapidly expanding division. 25 days holiday + bank holidays to recharge. A supportive work environment with a collaborative team of project managers, fitters, and customer service professionals. Access to premium kitchen ranges and the chance to work in one of the best kitchen showrooms in the UK. Why Join Us? At Elements Kitchens, we believe in empowering our team members to excel. You ll have the opportunity to work in a dynamic environment with support from consultation bookings to aftercare management, ensuring you can focus on what you do best delivering excellent customer service. Ready to Join Us? If you re organized, customer-focused, and ready to take on a rewarding role, we d love to hear from you! Join our team and help us continue to provide an exceptional experience for our clients. Job Types: Full-time (40hrs), Part-time (25hrs) Pay: £30,000 to £35,000 per year (pro-rata) Benefits: On-site parking Schedule: Monday to Friday Work Location: In person
May 21, 2025
Full time
Job Description Customer Services Project Administrator Location: Reading, UK Company: Elements Kitchens Are you organized, detail-oriented, and passionate about customer service? Elements Kitchens is expanding, and we re looking for a dedicated Customer Services Project Administrator to join our team and help deliver an outstanding customer experience. About Us: We re a well-established kitchen retailer with over 25 years in the industry, specializing in German, Italian, and British kitchens for domestic and contract clients. Based in Reading, our reputation is built on customer satisfaction, and we re constantly evolving to serve our clients better. We are seeking talented team members who share our commitment to excellence. The Role: As a Customer Services Project Administrator at Elements Kitchens, you ll play a vital role in managing Customer Services and Project Coordination. You ll manage the "Fit Diary" for scheduling installers, communicate with various teams, and maintain project timelines to ensure every installation runs smoothly. Manage the Fit Diary : Maintain and update the schedule to keep projects on track, coordinating with fitters, subcontractors, project managers and other relevant departments and trades. Support Project Installations : Assist teams to ensure installation dates are met, including writing up orders post-site survey, organizing project files, confirming payments, sending weekly schedules to fitters and arranging final inspections for project managers. Communicate with Clients : Call each customer weekly during installation, addressing concerns and ensuring a positive customer experience. Coordinate Aftercare and Guarantee Queries : Manage guarantee work requests from past clients, coordinating with teams to schedule inspections and repairs as needed. Office Support : Answer calls, assist with queries, and handle any additional duties required by the company. Who We re Looking For: We re seeking a proactive, resilient individual with excellent communication skills and a keen attention to detail. You should thrive in a fast-paced environment and be motivated to deliver top-tier customer service. Organized & Detail-Oriented : Experience managing schedules and keeping detailed records. Customer-Focused : Passionate about building strong relationships and delivering outstanding service. Adaptable & Solution-Oriented : Able to problem-solve and support project continuity despite unexpected changes. What We Offer: Competitive salary with room for growth within a rapidly expanding division. 25 days holiday + bank holidays to recharge. A supportive work environment with a collaborative team of project managers, fitters, and customer service professionals. Access to premium kitchen ranges and the chance to work in one of the best kitchen showrooms in the UK. Why Join Us? At Elements Kitchens, we believe in empowering our team members to excel. You ll have the opportunity to work in a dynamic environment with support from consultation bookings to aftercare management, ensuring you can focus on what you do best delivering excellent customer service. Ready to Join Us? If you re organized, customer-focused, and ready to take on a rewarding role, we d love to hear from you! Join our team and help us continue to provide an exceptional experience for our clients. Job Types: Full-time (40hrs), Part-time (25hrs) Pay: £30,000 to £35,000 per year (pro-rata) Benefits: On-site parking Schedule: Monday to Friday Work Location: In person
This job offer is presented to you through one of our partners. Click on "Show interest" to be redirected. Our client is looking for a ServiceNow Lead Consultant to join their team. This is a key role within the Professional Services division, delivering impactful ServiceNow solutions to enterprise clients across the region. As a ServiceNow Lead Consultant, you'll take ownership of designing and delivering ITSM, ITOM, and CMDB solutions. You'll collaborate with Architects and Consultants, support presales efforts, run a team of consultants, and mentor junior members while helping clients achieve real business outcomes. This is a small, family-orientated organisation where collaboration and support are central to the culture. You'll be part of a close-knit team where your contributions are genuinely valued, not just a number in a large corporate machine. What you'll do: Lead end-to-end delivery of ServiceNow ITSM, ITOM, and CMDB solutions Translate complex requirements into practical technical designs Present confidently to IT leadership and key stakeholders Guide teams through project milestones, ensuring quality and success Support presales activities such as proposals, client workshops, and solution design Manage and develop a team of ServiceNow consultants Mentor and upskill junior team members What you'll need: Must be a British citizen based in the UK Must hold active SC clearance or be eligible to obtain it 5 years of hands-on ServiceNow delivery Strong expertise in ITSM, ITOM, and CMDB, including Discovery and service mapping Experience leading teams and managing technical delivery Experience in presales environments with proven client-facing skills Proven track record of delivering ServiceNow solutions that drive business value Excellent communication and stakeholder engagement skills Certifications & experience: ServiceNow CSA (Certified System Administrator) Additional ServiceNow certifications (e.g. ITSM, ITOM Specialist) are a plus ITIL Foundation or above Experience with other modules such as HRSD or Service Delivery is desirable What's on offer: Bonus scheme: 5% of salary (performance-linked) Healthcare cash plan: claim back everyday health costs Pension: 4% employer contribution 25 days holiday Annual meetups in London Supportive, collaborative team culture If you're looking to step into a high-impact role where your leadership and ServiceNow expertise can truly shine within a people-first organisation, apply now
May 21, 2025
Full time
This job offer is presented to you through one of our partners. Click on "Show interest" to be redirected. Our client is looking for a ServiceNow Lead Consultant to join their team. This is a key role within the Professional Services division, delivering impactful ServiceNow solutions to enterprise clients across the region. As a ServiceNow Lead Consultant, you'll take ownership of designing and delivering ITSM, ITOM, and CMDB solutions. You'll collaborate with Architects and Consultants, support presales efforts, run a team of consultants, and mentor junior members while helping clients achieve real business outcomes. This is a small, family-orientated organisation where collaboration and support are central to the culture. You'll be part of a close-knit team where your contributions are genuinely valued, not just a number in a large corporate machine. What you'll do: Lead end-to-end delivery of ServiceNow ITSM, ITOM, and CMDB solutions Translate complex requirements into practical technical designs Present confidently to IT leadership and key stakeholders Guide teams through project milestones, ensuring quality and success Support presales activities such as proposals, client workshops, and solution design Manage and develop a team of ServiceNow consultants Mentor and upskill junior team members What you'll need: Must be a British citizen based in the UK Must hold active SC clearance or be eligible to obtain it 5 years of hands-on ServiceNow delivery Strong expertise in ITSM, ITOM, and CMDB, including Discovery and service mapping Experience leading teams and managing technical delivery Experience in presales environments with proven client-facing skills Proven track record of delivering ServiceNow solutions that drive business value Excellent communication and stakeholder engagement skills Certifications & experience: ServiceNow CSA (Certified System Administrator) Additional ServiceNow certifications (e.g. ITSM, ITOM Specialist) are a plus ITIL Foundation or above Experience with other modules such as HRSD or Service Delivery is desirable What's on offer: Bonus scheme: 5% of salary (performance-linked) Healthcare cash plan: claim back everyday health costs Pension: 4% employer contribution 25 days holiday Annual meetups in London Supportive, collaborative team culture If you're looking to step into a high-impact role where your leadership and ServiceNow expertise can truly shine within a people-first organisation, apply now
Job Description: SECURITY CLEARANCE: Must have or be able to obtain UK Eyes Only SC/DV Security Clearance via the UK Intelligence Community (UKIC) process. LOCATION : Corsham, Wiltshire (with some hybrid working available subject to our Hybrid Working Policy) TYPE: Full time WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, discounted shopping and much more Work / Life Balance: 37 hour week, flexible working around core hours and Friday afternoons off, hybrid working, up to 2 additional days per month as TOIL, option to buy/sell holiday Personal Development: Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities Health & Wellbeing: Wellbeing benefits (including 24/7 online GP and mental health support), Employee Assistance Programme, discounted family health / dental insurance / eye tests, cycle-to-work scheme Family and Caregiving: Life assurance, enhanced pay for maternity, paternity, adoption and shared parental leave and caregiving Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity) Our world is changing. And so are we. From our commitment to zero-carbon flight () to cleaning up space, sustainability is at the heart of our purpose. So what's your next change?We now have an exciting opportunity for a System Administrator to join the Spacecraft Control Centre Support Team in the Chippenham area, Wiltshire, reporting to the Head of SCOF Engineering.The Spacecraft Control & Operations Facility (SCOF) comprises all Ground Equipment, Computers & Software and connectivity across multiple sites required to effect Command and Control of the SKYNET Constellation of spacecraft. At the core of the SCOF is the Spacecraft Control Centre, also distributed across multiple sites, which comprises the main computer systems which host the main C2 Software applications and provide the operator workstations. HOW YOU WILL CONTRIBUTE TO THE TEAM Sys Admin expert for the installation of the SKYNET 6A Spacecraft Control Centre and computer systems across the SCOF network, in order to bring it into service Perform general computer configuration and maintenance activities including equipment swap-out, reconfiguration and restoration of capability. Use of network skills to ensure SCC works well with existing SCOF equipment and networks. CISCO CCNP Enterprise certification is an advantage on appointment and essential longer term. Assist SCOF Eng team in investigation and rectification SCOF system problems raised through internal tracking processes. Be Lead SCC Engineer (SK6A) for development of roll out plans for deployment of system upgrades, enhancements, including software patches and fixes. Development and implementation (in a specific test environment) of robust test procedures and scripts to manage system changes, fixes, and supplier delivered upgrades prior to operational deployment. ABOUT YOU A valid RHCSA qualification (Red Hat Certified System Administrator), held and in-date (or ability to obtain after appointment) Experience working in a System Administration role Experience of supporting high availability systems, ideally with a focus on Linux based hardware and software Good knowledge of IP networking and familiarity with Cisco networking devices Not a 100% match? No worries! Airbus supports your personal growth with customised development solutions. HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at the interview about the flexibility you need and we'll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence.As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition and meets the minimum criteria of the role (as set out in the job advert). To 'opt in', just select the option during your application submission and our Talent Acquisition team will contact you.:MF1 job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: AIRBUS Defence and Space Limited Employment Type: Permanent - Experience Level: Professional Job Family: Computing&Comm and Info& Data Processing By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
May 21, 2025
Full time
Job Description: SECURITY CLEARANCE: Must have or be able to obtain UK Eyes Only SC/DV Security Clearance via the UK Intelligence Community (UKIC) process. LOCATION : Corsham, Wiltshire (with some hybrid working available subject to our Hybrid Working Policy) TYPE: Full time WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, discounted shopping and much more Work / Life Balance: 37 hour week, flexible working around core hours and Friday afternoons off, hybrid working, up to 2 additional days per month as TOIL, option to buy/sell holiday Personal Development: Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities Health & Wellbeing: Wellbeing benefits (including 24/7 online GP and mental health support), Employee Assistance Programme, discounted family health / dental insurance / eye tests, cycle-to-work scheme Family and Caregiving: Life assurance, enhanced pay for maternity, paternity, adoption and shared parental leave and caregiving Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity) Our world is changing. And so are we. From our commitment to zero-carbon flight () to cleaning up space, sustainability is at the heart of our purpose. So what's your next change?We now have an exciting opportunity for a System Administrator to join the Spacecraft Control Centre Support Team in the Chippenham area, Wiltshire, reporting to the Head of SCOF Engineering.The Spacecraft Control & Operations Facility (SCOF) comprises all Ground Equipment, Computers & Software and connectivity across multiple sites required to effect Command and Control of the SKYNET Constellation of spacecraft. At the core of the SCOF is the Spacecraft Control Centre, also distributed across multiple sites, which comprises the main computer systems which host the main C2 Software applications and provide the operator workstations. HOW YOU WILL CONTRIBUTE TO THE TEAM Sys Admin expert for the installation of the SKYNET 6A Spacecraft Control Centre and computer systems across the SCOF network, in order to bring it into service Perform general computer configuration and maintenance activities including equipment swap-out, reconfiguration and restoration of capability. Use of network skills to ensure SCC works well with existing SCOF equipment and networks. CISCO CCNP Enterprise certification is an advantage on appointment and essential longer term. Assist SCOF Eng team in investigation and rectification SCOF system problems raised through internal tracking processes. Be Lead SCC Engineer (SK6A) for development of roll out plans for deployment of system upgrades, enhancements, including software patches and fixes. Development and implementation (in a specific test environment) of robust test procedures and scripts to manage system changes, fixes, and supplier delivered upgrades prior to operational deployment. ABOUT YOU A valid RHCSA qualification (Red Hat Certified System Administrator), held and in-date (or ability to obtain after appointment) Experience working in a System Administration role Experience of supporting high availability systems, ideally with a focus on Linux based hardware and software Good knowledge of IP networking and familiarity with Cisco networking devices Not a 100% match? No worries! Airbus supports your personal growth with customised development solutions. HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at the interview about the flexibility you need and we'll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence.As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition and meets the minimum criteria of the role (as set out in the job advert). To 'opt in', just select the option during your application submission and our Talent Acquisition team will contact you.:MF1 job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: AIRBUS Defence and Space Limited Employment Type: Permanent - Experience Level: Professional Job Family: Computing&Comm and Info& Data Processing By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Pension and Investment Administrator Location: Maxim Central Start Date: 14th July Starting salary between £25,400 - £28,500 (depending on hours, location, skills and experience). Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £32,571 This role will offer hybrid working between our Maxim Park office at Euro Central and working from home. Please note this is not a fully remote role - a minimum requirement of 2 days working in the office per week. Aviva introduced "smart-working" in 2020 and encourage flexible working; however, the successful post-holder will ideally need to be based within an hour's commutable distance from our Maxim Park office, as training and your role will be a mix of office-based work and home working (this will be agreed with your manager dependent on the role). Are you someone who has excellent organisational, administration and customer service skills, who also has (or has an interest in gaining), an understanding of Pension, ISA and Investment Portfolio products? This role will give you the opportunity to gain an understanding of the complex nature of our products, plus you will gain insight into the regulatory aspects of our Savings and Retirement business ( , exposure to working towards HMRC and Financial Conduct Authority (FCA) rules). If you have these skills, we have fantastic opportunities as a Pension and Investment Administrator in our Platform area, where you will be part of a fast-paced team within an ever-evolving environment. A bit about the job This is predominantly an admin-based role with an element of making/taking phone calls after processing knowledge has been obtained . As a Pension and Investment Administrator, you will be responsible for processing all customer and IFA requests that are received via post, email, phone and reports. You will ensure you exceed required service levels within a controlled environment, whilst always adhering to regulatory and client requirements! Skills and experience we're looking for: Ability to work at a fast pace and with high volumes whilst maintaining accuracy and attention to detail. Excellent communication skills (both written and verbal) and relationship building with customers and colleagues. Ability to follow processes and procedures, to manage your own workload effectively and identify opportunities for improvement. Good working knowledge of Microsoft applications, particularly Excel and OneNote Previous experience in an administrative and/or customer service/financial services role Please note this job role is not sponsorable under the Home Office points based system. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Generous pension (starting level Aviva contributes 8% when you contribute 2%) Competitive salary with excellent benefits package Bonus opportunity - actual amount depends on your performance and Aviva's. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products & other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such electric cars and cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for t
May 21, 2025
Full time
Pension and Investment Administrator Location: Maxim Central Start Date: 14th July Starting salary between £25,400 - £28,500 (depending on hours, location, skills and experience). Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £32,571 This role will offer hybrid working between our Maxim Park office at Euro Central and working from home. Please note this is not a fully remote role - a minimum requirement of 2 days working in the office per week. Aviva introduced "smart-working" in 2020 and encourage flexible working; however, the successful post-holder will ideally need to be based within an hour's commutable distance from our Maxim Park office, as training and your role will be a mix of office-based work and home working (this will be agreed with your manager dependent on the role). Are you someone who has excellent organisational, administration and customer service skills, who also has (or has an interest in gaining), an understanding of Pension, ISA and Investment Portfolio products? This role will give you the opportunity to gain an understanding of the complex nature of our products, plus you will gain insight into the regulatory aspects of our Savings and Retirement business ( , exposure to working towards HMRC and Financial Conduct Authority (FCA) rules). If you have these skills, we have fantastic opportunities as a Pension and Investment Administrator in our Platform area, where you will be part of a fast-paced team within an ever-evolving environment. A bit about the job This is predominantly an admin-based role with an element of making/taking phone calls after processing knowledge has been obtained . As a Pension and Investment Administrator, you will be responsible for processing all customer and IFA requests that are received via post, email, phone and reports. You will ensure you exceed required service levels within a controlled environment, whilst always adhering to regulatory and client requirements! Skills and experience we're looking for: Ability to work at a fast pace and with high volumes whilst maintaining accuracy and attention to detail. Excellent communication skills (both written and verbal) and relationship building with customers and colleagues. Ability to follow processes and procedures, to manage your own workload effectively and identify opportunities for improvement. Good working knowledge of Microsoft applications, particularly Excel and OneNote Previous experience in an administrative and/or customer service/financial services role Please note this job role is not sponsorable under the Home Office points based system. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Generous pension (starting level Aviva contributes 8% when you contribute 2%) Competitive salary with excellent benefits package Bonus opportunity - actual amount depends on your performance and Aviva's. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products & other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such electric cars and cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for t
Job Description Fleet Administrator £30,061.00 Monday - Friday 9am - 6pm OR 8am - 5pm We're currently looking for a Fleet Administrator to join us on a permanent basis in our Aylesford depot. This is a great opportunity if you are looking for a role with lots of variety, where you can learn and develop your office administration skills. In this role you'll be the first point of contact for all our drivers requiring assistance throughout the day. You will complete a wide range of office tasks including checking and verifying documents and maintaining accurate records in relation to our fleet using paper-based systems and software packages. You will be dealing with internal stakeholders and external suppliers who you will build strong working relationships with. Working Monday - Friday with the occasional Saturday as paid overtime, this is a busy role, and no 2 days will be the same! To join us as the Fleet Administrator, you will have some experience in an administration role, with knowledge or experience within fleet or transport being a bonus! You will have good IT skills and be comfortable learning new software packages. You'll enjoy being part of a team and have good communication skills to build and maintain great working relationships with colleagues - particularly our team of drivers and external suppliers. You'll have an eye for detail to maintain high levels of accuracy as well as the ability to organise your work effectively. Above all you will be customer focused and be willing to learn. In return we offer a great basic salary, generous holiday allowance plus the option to purchase more, pension plus huge discounts on award- winning products. In addition, you'll have the opportunity to further enhance your skills through our Learning & Development programmes. In Brakes you can really be anything you want to be! People join us for the stability and security. But they stay for our fun and friendly culture that supports everyone to be the best they can be. Join us and discover all sorts of opportunities to develop your career with us, as well as a range of great benefits. Built on a passion for food and feeding the nation, we are the UK's largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation's most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 6,000-strong workforce is dedicated and proud to be part of this vital provision. And we're growing! At Brakes everyone is welcome. We don't want you to 'fit our culture' we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don't just look at your CV, we're more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.
May 21, 2025
Full time
Job Description Fleet Administrator £30,061.00 Monday - Friday 9am - 6pm OR 8am - 5pm We're currently looking for a Fleet Administrator to join us on a permanent basis in our Aylesford depot. This is a great opportunity if you are looking for a role with lots of variety, where you can learn and develop your office administration skills. In this role you'll be the first point of contact for all our drivers requiring assistance throughout the day. You will complete a wide range of office tasks including checking and verifying documents and maintaining accurate records in relation to our fleet using paper-based systems and software packages. You will be dealing with internal stakeholders and external suppliers who you will build strong working relationships with. Working Monday - Friday with the occasional Saturday as paid overtime, this is a busy role, and no 2 days will be the same! To join us as the Fleet Administrator, you will have some experience in an administration role, with knowledge or experience within fleet or transport being a bonus! You will have good IT skills and be comfortable learning new software packages. You'll enjoy being part of a team and have good communication skills to build and maintain great working relationships with colleagues - particularly our team of drivers and external suppliers. You'll have an eye for detail to maintain high levels of accuracy as well as the ability to organise your work effectively. Above all you will be customer focused and be willing to learn. In return we offer a great basic salary, generous holiday allowance plus the option to purchase more, pension plus huge discounts on award- winning products. In addition, you'll have the opportunity to further enhance your skills through our Learning & Development programmes. In Brakes you can really be anything you want to be! People join us for the stability and security. But they stay for our fun and friendly culture that supports everyone to be the best they can be. Join us and discover all sorts of opportunities to develop your career with us, as well as a range of great benefits. Built on a passion for food and feeding the nation, we are the UK's largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation's most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 6,000-strong workforce is dedicated and proud to be part of this vital provision. And we're growing! At Brakes everyone is welcome. We don't want you to 'fit our culture' we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don't just look at your CV, we're more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description Turner & Townsend is a global professional services company with over 10,000 people in 50 countries. Collaborating with our clients across real estate, infrastructure and natural resources sectors, we specialise in major programmes, programme management, cost and commercial management, net zero and digital solutions. We are passionate about making the difference, transforming performance for a green, inclusive and productive world. As well as helping organisations deliver and integrate new assets as quickly and efficiently as possible, we help set the asset strategies that support their corporate objectives. We also work with our clients to create safe and comfortable environments which are inexpensive to maintain, sustainable and practical to conduct business from. OUR CORE VALUES We love a challenge We are stronger together We bring out the best in everyone To support and progress our values, we: Developed a market leading suite of bespoke digital tools to deliver our market leading cost management services: The Hive Are a champion of a diverse workforce and culture Offer role development and advancement opportunities Set out our NewLeaf strategy, commitment to social value and environmental issues Provide opportunities for professional development (working with industry leading professionals, RICS Chartership development support, NEC accreditation) Offer a level of independence with multidisciplinary collaboration and support where needed We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. We believe that everyone should pursue their passions and provide a real opportunity for this; whether you join one of our sports teams, social networks or bring a new interest to your colleagues. MAIN PURPOSE OF ROLE To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE Senior Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. Typically, projects fall within the £10m to £50m range. KEY ACCOUNTABILITIES Commission Management, to include: Coaching junior staff, including allocating roles and responsibilities to ensure effective cost management on all projects Advising clients on feasibility studies Advising clients on their procurement options Managing the estimating and cost planning stages, including presenting the final cost plan to the client Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for peer reviewing cost allowances and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Leading bid submissions Identifying ways in which cost management procedures, templates and products can be improved Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Lead in the support, development, and mentorship of junior staff members Management of projects on D365 REPORTING Depending upon context, a Senior Cost Manager is likely to report to an Associate Director, Project Director or Director. KEY PERFORMANCE INDICATORS A Senior Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers and Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained Qualifications We would expect candidates to demonstrate the following: Ability to work with autonomy A self-motivated individual who is able to take initiative and deliver to tight deadlines Have achieved Chartered Status Have a confident and professional manner Highly organised and ability to prioritise own workload Ability to collaborate and build relationships across the business Ability to work well under pressure Ability to delegate tasks to junior team to assist in their technical development Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend . click apply for full job details
May 21, 2025
Full time
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description Turner & Townsend is a global professional services company with over 10,000 people in 50 countries. Collaborating with our clients across real estate, infrastructure and natural resources sectors, we specialise in major programmes, programme management, cost and commercial management, net zero and digital solutions. We are passionate about making the difference, transforming performance for a green, inclusive and productive world. As well as helping organisations deliver and integrate new assets as quickly and efficiently as possible, we help set the asset strategies that support their corporate objectives. We also work with our clients to create safe and comfortable environments which are inexpensive to maintain, sustainable and practical to conduct business from. OUR CORE VALUES We love a challenge We are stronger together We bring out the best in everyone To support and progress our values, we: Developed a market leading suite of bespoke digital tools to deliver our market leading cost management services: The Hive Are a champion of a diverse workforce and culture Offer role development and advancement opportunities Set out our NewLeaf strategy, commitment to social value and environmental issues Provide opportunities for professional development (working with industry leading professionals, RICS Chartership development support, NEC accreditation) Offer a level of independence with multidisciplinary collaboration and support where needed We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. We believe that everyone should pursue their passions and provide a real opportunity for this; whether you join one of our sports teams, social networks or bring a new interest to your colleagues. MAIN PURPOSE OF ROLE To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE Senior Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. Typically, projects fall within the £10m to £50m range. KEY ACCOUNTABILITIES Commission Management, to include: Coaching junior staff, including allocating roles and responsibilities to ensure effective cost management on all projects Advising clients on feasibility studies Advising clients on their procurement options Managing the estimating and cost planning stages, including presenting the final cost plan to the client Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for peer reviewing cost allowances and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Leading bid submissions Identifying ways in which cost management procedures, templates and products can be improved Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Lead in the support, development, and mentorship of junior staff members Management of projects on D365 REPORTING Depending upon context, a Senior Cost Manager is likely to report to an Associate Director, Project Director or Director. KEY PERFORMANCE INDICATORS A Senior Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers and Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained Qualifications We would expect candidates to demonstrate the following: Ability to work with autonomy A self-motivated individual who is able to take initiative and deliver to tight deadlines Have achieved Chartered Status Have a confident and professional manner Highly organised and ability to prioritise own workload Ability to collaborate and build relationships across the business Ability to work well under pressure Ability to delegate tasks to junior team to assist in their technical development Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend . click apply for full job details
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE The data centre sector is key to Turner & Townsend and as part of our continued investment in the sector, an exciting opportunity has arisen for a Senior Cost Manager to join us. This permanent position is well suited to an individual that is looking to work as part of a dynamic team working with Clients throughout the UK and Europe. Senior Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. KEY ACCOUNTABILITIES Commission Management, to include: Coaching junior staff, including allocating roles and responsibilities to ensure effective cost management on all projects Advising clients on feasibility studies Advising clients on their procurement options Managing the estimating and cost planning stages, including presenting the final cost plan to the client Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for peer reviewing cost allowances and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Leading bid submissions Identifying ways in which cost management procedures, templates and products can be improved Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Lead in the support, development, and mentorship of junior staff members Management of projects on D365 REPORTING Depending upon context, a Senior Cost Manager is likely to report to an Associate Director, Project Director or Director. KEY PERFORMANCE INDICATORS A Senior Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers and Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained Qualifications Bachelor's degree in Quantity Surveying, Construction Management, or a related field MRICS qualification (or actively working towards it) Proven track record of successfully managing costs for large-scale construction projects Excellent written and oral communication skills, with the ability to present complex financial information clearly Strong analytical and problem-solving skills, with a detail-oriented approach Proficiency in cost estimation software and Microsoft Office suite In-depth knowledge of construction industry standards, regulations, and best practices Experience in contract administration and negotiation Strong mathematical and financial analysis skills Ability to work collaboratively in a team environment while managing multiple projects simultaneously Excellent organizational and time management skills Adaptability to work in a fast-paced, dynamic environment Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
May 21, 2025
Full time
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE The data centre sector is key to Turner & Townsend and as part of our continued investment in the sector, an exciting opportunity has arisen for a Senior Cost Manager to join us. This permanent position is well suited to an individual that is looking to work as part of a dynamic team working with Clients throughout the UK and Europe. Senior Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. KEY ACCOUNTABILITIES Commission Management, to include: Coaching junior staff, including allocating roles and responsibilities to ensure effective cost management on all projects Advising clients on feasibility studies Advising clients on their procurement options Managing the estimating and cost planning stages, including presenting the final cost plan to the client Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for peer reviewing cost allowances and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Leading bid submissions Identifying ways in which cost management procedures, templates and products can be improved Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Lead in the support, development, and mentorship of junior staff members Management of projects on D365 REPORTING Depending upon context, a Senior Cost Manager is likely to report to an Associate Director, Project Director or Director. KEY PERFORMANCE INDICATORS A Senior Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers and Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained Qualifications Bachelor's degree in Quantity Surveying, Construction Management, or a related field MRICS qualification (or actively working towards it) Proven track record of successfully managing costs for large-scale construction projects Excellent written and oral communication skills, with the ability to present complex financial information clearly Strong analytical and problem-solving skills, with a detail-oriented approach Proficiency in cost estimation software and Microsoft Office suite In-depth knowledge of construction industry standards, regulations, and best practices Experience in contract administration and negotiation Strong mathematical and financial analysis skills Ability to work collaboratively in a team environment while managing multiple projects simultaneously Excellent organizational and time management skills Adaptability to work in a fast-paced, dynamic environment Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Pension and Investment Administrator Location: Maxim Central Start Date: 14th July Starting salary between 25,400 - 28,500 (depending on hours, location, skills and experience). Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to 32,571 This role will offer hybrid working between our Maxim Park office at Euro Central and working from home. Please note this is not a fully remote role - a minimum requirement of 2 days working in the office per week. Aviva introduced "smart-working" in 2020 and encourage flexible working; however, the successful post-holder will ideally need to be based within an hour's commutable distance from our Maxim Park office, as training and your role will be a mix of office-based work and home working (this will be agreed with your manager dependent on the role). Are you someone who has excellent organisational, administration and customer service skills, who also has (or has an interest in gaining), an understanding of Pension, ISA and Investment Portfolio products? This role will give you the opportunity to gain an understanding of the complex nature of our products, plus you will gain insight into the regulatory aspects of our Savings and Retirement business (i.e., exposure to working towards HMRC and Financial Conduct Authority (FCA) rules). If you have these skills, we have fantastic opportunities as a Pension and Investment Administrator in our Platform area, where you will be part of a fast-paced team within an ever-evolving environment. A bit about the job This is predominantly an admin-based role with an element of making/taking phone calls after processing knowledge has been obtained . As a Pension and Investment Administrator, you will be responsible for processing all customer and IFA requests that are received via post, email, phone and reports. You will ensure you exceed required service levels within a controlled environment, whilst always adhering to regulatory and client requirements! Skills and experience we're looking for: Ability to work at a fast pace and with high volumes whilst maintaining accuracy and attention to detail. Excellent communication skills (both written and verbal) and relationship building with customers and colleagues. Ability to follow processes and procedures, to manage your own workload effectively and identify opportunities for improvement. Good working knowledge of Microsoft applications, particularly Excel and OneNote Previous experience in an administrative and/or customer service/financial services role Please note this job role is not sponsorable under the Home Office points based system. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Generous pension (starting level Aviva contributes 8% when you contribute 2%) Competitive salary with excellent benefits package Bonus opportunity - actual amount depends on your performance and Aviva's. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products & other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such electric cars and cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to (email address removed)
May 21, 2025
Full time
Pension and Investment Administrator Location: Maxim Central Start Date: 14th July Starting salary between 25,400 - 28,500 (depending on hours, location, skills and experience). Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to 32,571 This role will offer hybrid working between our Maxim Park office at Euro Central and working from home. Please note this is not a fully remote role - a minimum requirement of 2 days working in the office per week. Aviva introduced "smart-working" in 2020 and encourage flexible working; however, the successful post-holder will ideally need to be based within an hour's commutable distance from our Maxim Park office, as training and your role will be a mix of office-based work and home working (this will be agreed with your manager dependent on the role). Are you someone who has excellent organisational, administration and customer service skills, who also has (or has an interest in gaining), an understanding of Pension, ISA and Investment Portfolio products? This role will give you the opportunity to gain an understanding of the complex nature of our products, plus you will gain insight into the regulatory aspects of our Savings and Retirement business (i.e., exposure to working towards HMRC and Financial Conduct Authority (FCA) rules). If you have these skills, we have fantastic opportunities as a Pension and Investment Administrator in our Platform area, where you will be part of a fast-paced team within an ever-evolving environment. A bit about the job This is predominantly an admin-based role with an element of making/taking phone calls after processing knowledge has been obtained . As a Pension and Investment Administrator, you will be responsible for processing all customer and IFA requests that are received via post, email, phone and reports. You will ensure you exceed required service levels within a controlled environment, whilst always adhering to regulatory and client requirements! Skills and experience we're looking for: Ability to work at a fast pace and with high volumes whilst maintaining accuracy and attention to detail. Excellent communication skills (both written and verbal) and relationship building with customers and colleagues. Ability to follow processes and procedures, to manage your own workload effectively and identify opportunities for improvement. Good working knowledge of Microsoft applications, particularly Excel and OneNote Previous experience in an administrative and/or customer service/financial services role Please note this job role is not sponsorable under the Home Office points based system. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Generous pension (starting level Aviva contributes 8% when you contribute 2%) Competitive salary with excellent benefits package Bonus opportunity - actual amount depends on your performance and Aviva's. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products & other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such electric cars and cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to (email address removed)
The Vacancy The Vacancy We have an exciting opportunity for an Assurance Compliance Tool (ACT) Team Leader to join Wates with our Wates Property Services Facilities Management team in Milton Keynes. ACT is our bespoke software tool. The ACT Team Leader will be the first point of escalation for the ACT Administrators and associated clients. As a Team Leader you will help to manage team workloads, contract champion set up and report on and internally drive compliance. Key accountabilities will include: Oversee our daily deliverables Ensure the ACT processes are followed and escalations are managed internally where required Lead a team to drive compliance against internal benchmark Support and manage all new ACT client builds Support and manage resources required for all new contract mobilisations Support the ACT Manager with all system related issues Support the ACT Manager with all integration works and new development Regularly audit/review ACT processes Manage and support delivery of Administration related tasks within the function We are looking for you to have relevant experience gained from working in a similar industry and environment. To be successful in the role you be an excellent communicator with the ability to problem solve, multitask and work to tight deadlines. In addition, you will be commercially aware and ensure that all works are managed in guidance on contractual obligations, with no works progress without instruction /commercial governance from the respective AD. A background in FM is desirable with a good understanding of SFG20 along with a basic understanding of asset maintenance and management. Knowledge or understanding of L8 and HSG274 would be beneficial. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.
May 21, 2025
Full time
The Vacancy The Vacancy We have an exciting opportunity for an Assurance Compliance Tool (ACT) Team Leader to join Wates with our Wates Property Services Facilities Management team in Milton Keynes. ACT is our bespoke software tool. The ACT Team Leader will be the first point of escalation for the ACT Administrators and associated clients. As a Team Leader you will help to manage team workloads, contract champion set up and report on and internally drive compliance. Key accountabilities will include: Oversee our daily deliverables Ensure the ACT processes are followed and escalations are managed internally where required Lead a team to drive compliance against internal benchmark Support and manage all new ACT client builds Support and manage resources required for all new contract mobilisations Support the ACT Manager with all system related issues Support the ACT Manager with all integration works and new development Regularly audit/review ACT processes Manage and support delivery of Administration related tasks within the function We are looking for you to have relevant experience gained from working in a similar industry and environment. To be successful in the role you be an excellent communicator with the ability to problem solve, multitask and work to tight deadlines. In addition, you will be commercially aware and ensure that all works are managed in guidance on contractual obligations, with no works progress without instruction /commercial governance from the respective AD. A background in FM is desirable with a good understanding of SFG20 along with a basic understanding of asset maintenance and management. Knowledge or understanding of L8 and HSG274 would be beneficial. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.