Retail is at the heart of our business, we're proud to be the UK's fourth largest supermarket serving more than 11 million customers each week across our growing network of around 500 stores. We believe in recruiting people who are passionate about delivering fantastic customer service and want to play an essential part in our ongoing success click apply for full job details
Jan 19, 2026
Full time
Retail is at the heart of our business, we're proud to be the UK's fourth largest supermarket serving more than 11 million customers each week across our growing network of around 500 stores. We believe in recruiting people who are passionate about delivering fantastic customer service and want to play an essential part in our ongoing success click apply for full job details
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results click apply for full job details
Jan 19, 2026
Full time
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results click apply for full job details
Location: Uxbridge (Office-based) Company: Pilgrim's Europe Join us as we take Fridge Raiders to the next level. We're looking for a bold, creative, commercially savvy Senior Brand Manager who's excited by fast growth, fast thinking, and fast snacking. If you love owning big brand decisions and seeing your ideas land on shelves - this is your role click apply for full job details
Jan 19, 2026
Full time
Location: Uxbridge (Office-based) Company: Pilgrim's Europe Join us as we take Fridge Raiders to the next level. We're looking for a bold, creative, commercially savvy Senior Brand Manager who's excited by fast growth, fast thinking, and fast snacking. If you love owning big brand decisions and seeing your ideas land on shelves - this is your role click apply for full job details
We here at Siamo Recruitment are representing a leading design and manufacturer who hold market share and are actively growing year on year. Our client is one of the UKs leading distributor and is looking for a Key Account Manager to trust with their large spend clients. You will become the primary contact for all key accounts whilst also exploring the reseller markets click apply for full job details
Jan 19, 2026
Full time
We here at Siamo Recruitment are representing a leading design and manufacturer who hold market share and are actively growing year on year. Our client is one of the UKs leading distributor and is looking for a Key Account Manager to trust with their large spend clients. You will become the primary contact for all key accounts whilst also exploring the reseller markets click apply for full job details
This is a Marketing Manager role with real influence. Youll sit close to the senior leadership team, shaping how the business is understood by investors, clients, partners and internal teams and then turning that story into clear, practical marketing that actually gets used. Created as part of continued growth, this role gives you ownership of messaging, proposition and delivery in a business whe click apply for full job details
Jan 19, 2026
Full time
This is a Marketing Manager role with real influence. Youll sit close to the senior leadership team, shaping how the business is understood by investors, clients, partners and internal teams and then turning that story into clear, practical marketing that actually gets used. Created as part of continued growth, this role gives you ownership of messaging, proposition and delivery in a business whe click apply for full job details
Engineering Sales Manager - OEM Engineering Solutions Location: UK (Remote) Up to £70,000 basic + car allowance + bonus Are you an experienced Engineering salesperson who thrives in long-cycle OEM environments? Do you enjoy working closely with engineering teams and developing strategic relationships with major manufacturing customers? We're supporting a global engineering group with UK operations as t click apply for full job details
Jan 19, 2026
Full time
Engineering Sales Manager - OEM Engineering Solutions Location: UK (Remote) Up to £70,000 basic + car allowance + bonus Are you an experienced Engineering salesperson who thrives in long-cycle OEM environments? Do you enjoy working closely with engineering teams and developing strategic relationships with major manufacturing customers? We're supporting a global engineering group with UK operations as t click apply for full job details
Euro Projects Recruitment
Burton-on-trent, Staffordshire
Head of Business Development Head of BD jobs role / Director of Sales jobs Brewery, food, drink, beverage capital projects design, project management, construction etc. So senior jobs in food manufacturing / brewery / FMCG construction capital projects Are you seeking Head of Business Development jobs, Director of Sales jobs or Senior Business Development Manager jobs? Company is involved with large click apply for full job details
Jan 19, 2026
Full time
Head of Business Development Head of BD jobs role / Director of Sales jobs Brewery, food, drink, beverage capital projects design, project management, construction etc. So senior jobs in food manufacturing / brewery / FMCG construction capital projects Are you seeking Head of Business Development jobs, Director of Sales jobs or Senior Business Development Manager jobs? Company is involved with large click apply for full job details
Lightricks is an AI-first company creating next-generation content creation technology for businesses, enterprises, and studios with a mission to bridge the gap between imagination and creation. At our core is LTX-2, an open-source generative video model, built to deliver expressive, high-fidelity video at unmatched speed. It powers both our own products and a growing ecosystem of partners through API integration. The company is also known globally for pioneering consumer creativity through products like Facetune, one of the world's most recognized creative brands, which helped introduce AI-powered visual expression to hundreds of millions of users worldwide. We combine deep research, user-first design, and end-to-end execution from concept to final render to bring the future of expression to all. What you will be doing: Own and manage a major holding company client, serving as the primary point of contact across multiple brands, teams, and stakeholders Lead onboarding, implementation, and ongoing partnership expansion within complex agency structures Oversee high-volume influencer marketing campaigns end-to-end, from strategy and creative direction through execution, reporting, and optimization Act as a trusted advisor to agency and brand partners by deeply understanding client goals and proactively guiding them toward success Provide strategic recommendations, creative insights, and hands on account management in a fast paced, agency style environment Collaborate with creators and clients to shape compelling campaign concepts and creative direction Monitor campaign performance, customer satisfaction, and retention, identifying risks and resolving issues swiftly Identify growth and upsell opportunities and support account expansion within the holding company Partner cross functionally with product, revenue, and partnerships teams to advocate for customer needs and influence product improvements Your skills and experience: 4-5+ years of experience in customer success, account management, or client services Strong agency background, with experience navigating fast paced environments, complex stakeholder relationships, and creative marketing workflows Proven ability to manage multiple high velocity campaigns simultaneously Direct experience in influencer marketing and the creator economy Exceptional communication, relationship building, and stakeholder management skills Highly organized with strong prioritization and execution capabilities Experience using CRM and project management tools (Salesforce and are a plus) Nice to Haves Experience working with enterprise clients or holding company structures Background in SaaS, tech, or AI driven platforms Experience in creative strategy or digital marketing Benefits Expected salary range is $85,000-$110,000. Actual compensation will vary based on a candidate's qualifications, experience, and other relevant factors. Stock options. Health/dental/vision with the majority of premiums paid by the company. 401k with company match. (Up to 4%) $3,000 per year is provided for lunch. $1,000 Yearly Learning, Development, and Wellness budget. Work from home stipend. 21 Days of PTO. Birthdays off! Take a free day off during your birthday month to celebrate. Talented teammates and a strong work culture supporting a healthy work life balance. We're here to push the boundaries of what's possible with AI and video - not for the buzz, but for the craft, the challenge, and the chance to make something genuinely new. We believe in an environment where people are encouraged to think, create, and explore. Real impact happens when people are empowered to experiment, evolve, and elevate together. At Lightricks, every breakthrough starts with great people and a collaborative mindset. If you're looking for a place that combines deep tech, creative energy, and zero buzzword culture, you might be in the right place.
Jan 19, 2026
Full time
Lightricks is an AI-first company creating next-generation content creation technology for businesses, enterprises, and studios with a mission to bridge the gap between imagination and creation. At our core is LTX-2, an open-source generative video model, built to deliver expressive, high-fidelity video at unmatched speed. It powers both our own products and a growing ecosystem of partners through API integration. The company is also known globally for pioneering consumer creativity through products like Facetune, one of the world's most recognized creative brands, which helped introduce AI-powered visual expression to hundreds of millions of users worldwide. We combine deep research, user-first design, and end-to-end execution from concept to final render to bring the future of expression to all. What you will be doing: Own and manage a major holding company client, serving as the primary point of contact across multiple brands, teams, and stakeholders Lead onboarding, implementation, and ongoing partnership expansion within complex agency structures Oversee high-volume influencer marketing campaigns end-to-end, from strategy and creative direction through execution, reporting, and optimization Act as a trusted advisor to agency and brand partners by deeply understanding client goals and proactively guiding them toward success Provide strategic recommendations, creative insights, and hands on account management in a fast paced, agency style environment Collaborate with creators and clients to shape compelling campaign concepts and creative direction Monitor campaign performance, customer satisfaction, and retention, identifying risks and resolving issues swiftly Identify growth and upsell opportunities and support account expansion within the holding company Partner cross functionally with product, revenue, and partnerships teams to advocate for customer needs and influence product improvements Your skills and experience: 4-5+ years of experience in customer success, account management, or client services Strong agency background, with experience navigating fast paced environments, complex stakeholder relationships, and creative marketing workflows Proven ability to manage multiple high velocity campaigns simultaneously Direct experience in influencer marketing and the creator economy Exceptional communication, relationship building, and stakeholder management skills Highly organized with strong prioritization and execution capabilities Experience using CRM and project management tools (Salesforce and are a plus) Nice to Haves Experience working with enterprise clients or holding company structures Background in SaaS, tech, or AI driven platforms Experience in creative strategy or digital marketing Benefits Expected salary range is $85,000-$110,000. Actual compensation will vary based on a candidate's qualifications, experience, and other relevant factors. Stock options. Health/dental/vision with the majority of premiums paid by the company. 401k with company match. (Up to 4%) $3,000 per year is provided for lunch. $1,000 Yearly Learning, Development, and Wellness budget. Work from home stipend. 21 Days of PTO. Birthdays off! Take a free day off during your birthday month to celebrate. Talented teammates and a strong work culture supporting a healthy work life balance. We're here to push the boundaries of what's possible with AI and video - not for the buzz, but for the craft, the challenge, and the chance to make something genuinely new. We believe in an environment where people are encouraged to think, create, and explore. Real impact happens when people are empowered to experiment, evolve, and elevate together. At Lightricks, every breakthrough starts with great people and a collaborative mindset. If you're looking for a place that combines deep tech, creative energy, and zero buzzword culture, you might be in the right place.
This company is a leading supplier of mechanical and electrical press fittings, as well as low-level access solutions, serving the construction, fit-out, mechanical, and electrical sectors across the UK. They provide reliable, high-quality products designed to meet the demands of modern construction and installation projects. With a strong focus on customer satisfaction, they aim to deliver except click apply for full job details
Jan 19, 2026
Full time
This company is a leading supplier of mechanical and electrical press fittings, as well as low-level access solutions, serving the construction, fit-out, mechanical, and electrical sectors across the UK. They provide reliable, high-quality products designed to meet the demands of modern construction and installation projects. With a strong focus on customer satisfaction, they aim to deliver except click apply for full job details
Customer Success Manager Application Deadline: 30 May 2026 Department: Customer Success Employment Type: Permanent - Full Time Location: United Kingdom Reporting To: Ingrid Description We are seeking a proactive and dedicated Customer Success Manager (CSM) to join our dynamic team. This role plays a key part in building long-term customer relationships, ensuring ongoing satisfaction, and driving product adoption. The ideal candidate brings strong communication skills, a customer-centric mindset, and a genuine passion for helping customers achieve their goals. This role is designed to evolve over time, offering opportunities to expand scope, take on additional responsibilities, and gain exposure to more strategic initiatives based on performance and business needs. Key Responsibilities: Development and management of forecasting, customer engagement plans that will deliver business outcomes. Conducts customers business and opportunity diagnostics to analyze business case drivers, to identify program risks and to establish action plans that deliver near term results and continue to improve business processes that ensure value realization. Work with the Sales Head of the region to develop and execute quarterly plans that improve adoption, customer satisfaction and renewals across the region. Develop and maintain customer program reporting to communicate progress and to help govern the relationship with customers and Fluent Leadership - with specific expertise around implementation and best practices Develop deep relationships with key decision makers and executive sponsors. Responsible for knowledge management, best practices and leading business enablement strategies specific to Fluent value proposition. Assist customers with transformational change by facilitating and coordinating cross functional involvement. Develop and implement account strategies and implementation plans that further existing account adoption and identify new business opportunities within assigned accounts. These plans should: Ensure deep adoption of both products and features Increase the customer's usage of their contracted cloud applications up to and beyond the entitlements that they have. Track SLA performance and overall customer satisfaction and health Maintain a close working relationship with other regional business teams (Sales managers, Channel Managers, Marketing, support personnel and other customer facing personnel) in support of global customers and corporate functions necessary to support all assigned accounts. Develop and maintain close working relationships with Partners engaged with assigned accounts to insure effective account relationships and deliverables. Work with partner and customer during deployment to ensure the best outcome for all parties. Drive successful renewals (including accurate forecasting of renewals) and using in depth knowledge of customers, drive growth opportunities in partnership with assigned Account Executives. Facilitate regular business reviews with customer, Account team, and broader executive team members to confirm ongoing customer account goals, assess progress, align to value realization and strengthen relationships. Skills, Knowledge & Expertise: 5+ years of experience in Customer Success or equivalent retention focused role. Strong understanding of the retail industry. Degree in Business Administration, Information Technology, or a related field preferred. Demonstrated ability to manage in a dynamic, fast paced environment. Exceptional ability to engage and communicate with customers, actively listen for feedback, and lead challenging conversations with customers toward positive outcomes. Ability to interact with customers at a C level and quickly restore confidence in "escalation" situations. Business oriented mindset. Strong analytical capability, able to identifying high-impact solutions to identified customer problems, as well as proactively solving potential issues before they become problems for the customer. Ability to collaborate cross-functionally and engage resources both within and outside of your direct control to move efforts forward in support of a common goal for the business. Be part of managing change experience in developing scalable workflows that can be implemented globally. Deep interest in understanding technical and functional capabilities and connecting them to the value they provide to customers, along with a strong ability and desire to comprehend technical issues. Job Benefits: Flexibility: Work on your terms, when and where it suits you, while embodying our company culture. Flexible and supportive leave policies: Including generous paid parental leave and paid leave for your birthday so you can celebrate you. Culture is key: We have a great team and enjoy regular social events to foster a collaborative, supportive and fun work environment. Advance your career: We invest in your future by providing an allowance to help accelerate your learning and professional development. Bring your whole self to work: At Fluent, we strive to create and nurture a culture where every employee can bring their whole self to work, feel inspired, and empowered to do your life's work (or be your best self).
Jan 19, 2026
Full time
Customer Success Manager Application Deadline: 30 May 2026 Department: Customer Success Employment Type: Permanent - Full Time Location: United Kingdom Reporting To: Ingrid Description We are seeking a proactive and dedicated Customer Success Manager (CSM) to join our dynamic team. This role plays a key part in building long-term customer relationships, ensuring ongoing satisfaction, and driving product adoption. The ideal candidate brings strong communication skills, a customer-centric mindset, and a genuine passion for helping customers achieve their goals. This role is designed to evolve over time, offering opportunities to expand scope, take on additional responsibilities, and gain exposure to more strategic initiatives based on performance and business needs. Key Responsibilities: Development and management of forecasting, customer engagement plans that will deliver business outcomes. Conducts customers business and opportunity diagnostics to analyze business case drivers, to identify program risks and to establish action plans that deliver near term results and continue to improve business processes that ensure value realization. Work with the Sales Head of the region to develop and execute quarterly plans that improve adoption, customer satisfaction and renewals across the region. Develop and maintain customer program reporting to communicate progress and to help govern the relationship with customers and Fluent Leadership - with specific expertise around implementation and best practices Develop deep relationships with key decision makers and executive sponsors. Responsible for knowledge management, best practices and leading business enablement strategies specific to Fluent value proposition. Assist customers with transformational change by facilitating and coordinating cross functional involvement. Develop and implement account strategies and implementation plans that further existing account adoption and identify new business opportunities within assigned accounts. These plans should: Ensure deep adoption of both products and features Increase the customer's usage of their contracted cloud applications up to and beyond the entitlements that they have. Track SLA performance and overall customer satisfaction and health Maintain a close working relationship with other regional business teams (Sales managers, Channel Managers, Marketing, support personnel and other customer facing personnel) in support of global customers and corporate functions necessary to support all assigned accounts. Develop and maintain close working relationships with Partners engaged with assigned accounts to insure effective account relationships and deliverables. Work with partner and customer during deployment to ensure the best outcome for all parties. Drive successful renewals (including accurate forecasting of renewals) and using in depth knowledge of customers, drive growth opportunities in partnership with assigned Account Executives. Facilitate regular business reviews with customer, Account team, and broader executive team members to confirm ongoing customer account goals, assess progress, align to value realization and strengthen relationships. Skills, Knowledge & Expertise: 5+ years of experience in Customer Success or equivalent retention focused role. Strong understanding of the retail industry. Degree in Business Administration, Information Technology, or a related field preferred. Demonstrated ability to manage in a dynamic, fast paced environment. Exceptional ability to engage and communicate with customers, actively listen for feedback, and lead challenging conversations with customers toward positive outcomes. Ability to interact with customers at a C level and quickly restore confidence in "escalation" situations. Business oriented mindset. Strong analytical capability, able to identifying high-impact solutions to identified customer problems, as well as proactively solving potential issues before they become problems for the customer. Ability to collaborate cross-functionally and engage resources both within and outside of your direct control to move efforts forward in support of a common goal for the business. Be part of managing change experience in developing scalable workflows that can be implemented globally. Deep interest in understanding technical and functional capabilities and connecting them to the value they provide to customers, along with a strong ability and desire to comprehend technical issues. Job Benefits: Flexibility: Work on your terms, when and where it suits you, while embodying our company culture. Flexible and supportive leave policies: Including generous paid parental leave and paid leave for your birthday so you can celebrate you. Culture is key: We have a great team and enjoy regular social events to foster a collaborative, supportive and fun work environment. Advance your career: We invest in your future by providing an allowance to help accelerate your learning and professional development. Bring your whole self to work: At Fluent, we strive to create and nurture a culture where every employee can bring their whole self to work, feel inspired, and empowered to do your life's work (or be your best self).
Are you working in the Construction/ Hire/ Access sector within a Key Account Management role and you are ready for your next step? OR Are you an experienced Strategic Account Manager within the Construction industry, with a proven record of delivering, and is looking for a new challenge with a UK market leader? Then this might be the role for you! We are looking for a dynamic, experienced and ambi click apply for full job details
Jan 19, 2026
Full time
Are you working in the Construction/ Hire/ Access sector within a Key Account Management role and you are ready for your next step? OR Are you an experienced Strategic Account Manager within the Construction industry, with a proven record of delivering, and is looking for a new challenge with a UK market leader? Then this might be the role for you! We are looking for a dynamic, experienced and ambi click apply for full job details
Area Sales Manager Radiators, Plumbing and Heating Job Title: Area Sales Manager Radiators, Plumbing & Heating Industry Sector: Compact Radiators, Heating Merchants, Plumbing Merchants, Heating Merchants, Retail Showrooms, Kitchen Showrooms, Bathroom Retailers and Builders Merchants Areas to be covered: 1 x North London (Northern Home Counties down to the Thames) 1 x South London (incl click apply for full job details
Jan 19, 2026
Full time
Area Sales Manager Radiators, Plumbing and Heating Job Title: Area Sales Manager Radiators, Plumbing & Heating Industry Sector: Compact Radiators, Heating Merchants, Plumbing Merchants, Heating Merchants, Retail Showrooms, Kitchen Showrooms, Bathroom Retailers and Builders Merchants Areas to be covered: 1 x North London (Northern Home Counties down to the Thames) 1 x South London (incl click apply for full job details
Company Overview Established in the early 1990s my client is a leading and reputable flooring contractor operating across London and the South-East. With over 30 years experience, they deliver the highest standards of service across all sectors. Their expertise allows them to competently undertake projects of any type or size in all aspects of flooring and wall cladding click apply for full job details
Jan 19, 2026
Full time
Company Overview Established in the early 1990s my client is a leading and reputable flooring contractor operating across London and the South-East. With over 30 years experience, they deliver the highest standards of service across all sectors. Their expertise allows them to competently undertake projects of any type or size in all aspects of flooring and wall cladding click apply for full job details
Technical Account Manager - £55,000 + £10,000 - Hybrid - London - must have recent MSP experience The Role Due to continued business growth within our client, we are seeking a Technical AccountManager to join the expanding client services team. Reporting to the Accounts Director, this role involves collaborating with a team of experienced Account Managers to act as the voice of the client within th click apply for full job details
Jan 19, 2026
Full time
Technical Account Manager - £55,000 + £10,000 - Hybrid - London - must have recent MSP experience The Role Due to continued business growth within our client, we are seeking a Technical AccountManager to join the expanding client services team. Reporting to the Accounts Director, this role involves collaborating with a team of experienced Account Managers to act as the voice of the client within th click apply for full job details
A leading digital marketing company in Birmingham seeks a Manager for their Customer Success team. This role involves leading, mentoring, and developing a team of Customer Success Managers while driving impact for enterprise customers. Ideal candidates should have over 5 years of experience in customer-facing roles and a strong background in digital marketing or analytics. The company offers competitive salary, comprehensive benefits, and a dynamic work environment where you can innovate and make a difference.
Jan 19, 2026
Full time
A leading digital marketing company in Birmingham seeks a Manager for their Customer Success team. This role involves leading, mentoring, and developing a team of Customer Success Managers while driving impact for enterprise customers. Ideal candidates should have over 5 years of experience in customer-facing roles and a strong background in digital marketing or analytics. The company offers competitive salary, comprehensive benefits, and a dynamic work environment where you can innovate and make a difference.
CUSTOMER SUCCESS MANAGER As a Customer Success Manager (CSM) you will be responsible for owning the relationship and driving the value for our largest customers - by size and value. You will own our most strategic customer relationships and help them reduce human cyber risk. You will advise our customers on how to maximise value from their current plan and usage, and identify opportunities to expand their use of the platform. You'll have executive level contacts and be flexible and adaptable to rapidly changing situations. You'll be extremely results driven, customer focused, technologically savvy, and innovative at building internal relationships and external partnerships to rally the market with passion! We're looking for a CSM who has experience working with global logos throughout their customer lifecycle - from adoption to renewal and expansion. We need an experienced customer success advocate who can take the lead with customers, because this space and disruption is new to most! Ideally a successful track record working with and growing existing customers. You will be the orchestrator to make stuff happen for customers and for your team at the start of the company's Customer Success journey. THE TYPE OF PERSON WE'RE AFTER You'll quickly get up to speed with our brand and product knowledge, and work with the team to onboard, drive value, and identify growth within our existing customer base. You'll be a key team member, responsible for helping us exceed our adoption and revenue goals at CybSafe by being hungry to hit your quarterly targets. As a member of the Customer Success Team and reporting to the Head of Customer Success, you are a trusted pair of hands both internally and with customers. A key part of your job is to think strategically about customer health to ensure we are surpassing customer expectations and wow them with value and ROI metrics. You are analytical and are able to forecast your customer portfolio's performance using reporting tools such as a CRM. You are someone who gets excited to lead new CybSafe initiatives to help the team and company scale through automation and AI. You're adept at building structure from the ground up, identifying inefficiencies, and implementing scalable solutions. You thrive in fast paced environments where adaptability and resourcefulness are key to success. You have experience collaborating with distributors and resellers, understanding the dynamics of a channel first organization. You're meticulous about CRM hygiene, ensuring all customer interactions and data are accurately and consistently updated. RESPONSIBILITIES & ACCOUNTABILITIES Develop and nurture relationships within a defined customer base, typically strategic accounts (+2M total ARR). Demonstrate value to key stakeholders within your customer base throughout the life cycle of the customer relationship. Exceed quarterly renewal and expansion targets by driving customer success within your customer base. Generate short term KPI results whilst maintaining a long term perspective to improve overall account expansion and retention. Work with the Head of Customer Success to prioritise projects and apply appropriate resources to the Customer Success team and initiatives. Be a customer advocate within CybSafe ensuring we take the message and vision of CybSafe to customers with accuracy and confidence. Partner with the product, engineering, partnerships, customer support, sales and marketing teams to ensure high satisfaction within your accounts. Ensure commercial forecasts are accurate (via CRM) and that critical concerns are escalated proactively and professionally - for example flagging churn risk customers in a timely and professional manner. SKILLS & KNOWLEDGE You have a minimum of 4 years of experience in a customer facing role, such as Customer Success, Business Development, or Account Management, preferably within a growth stage cloud based or SaaS technology company. Track record of success working with Enterprise sized companies. Experience and a passion for managing existing customer relationships through the entire customer lifecycle. Strong interpersonal and presentation skills and ability to manage C level executive stakeholders within a pressured environment. Outstanding verbal and written communication skills. Comfortable with the rapid, unpredictable nature of a tech startup. Experience working with the UK&I Cyber Security Industry is desirable. Tech/AI savvy with a passion for being a part of a fast growing SaaS company. Have a critical eye to challenge current processes and identify inefficiencies. We are only taking direct applications from UK based candidates with right to work in the UK. No recruitment agencies just now. Thank you.
Jan 19, 2026
Full time
CUSTOMER SUCCESS MANAGER As a Customer Success Manager (CSM) you will be responsible for owning the relationship and driving the value for our largest customers - by size and value. You will own our most strategic customer relationships and help them reduce human cyber risk. You will advise our customers on how to maximise value from their current plan and usage, and identify opportunities to expand their use of the platform. You'll have executive level contacts and be flexible and adaptable to rapidly changing situations. You'll be extremely results driven, customer focused, technologically savvy, and innovative at building internal relationships and external partnerships to rally the market with passion! We're looking for a CSM who has experience working with global logos throughout their customer lifecycle - from adoption to renewal and expansion. We need an experienced customer success advocate who can take the lead with customers, because this space and disruption is new to most! Ideally a successful track record working with and growing existing customers. You will be the orchestrator to make stuff happen for customers and for your team at the start of the company's Customer Success journey. THE TYPE OF PERSON WE'RE AFTER You'll quickly get up to speed with our brand and product knowledge, and work with the team to onboard, drive value, and identify growth within our existing customer base. You'll be a key team member, responsible for helping us exceed our adoption and revenue goals at CybSafe by being hungry to hit your quarterly targets. As a member of the Customer Success Team and reporting to the Head of Customer Success, you are a trusted pair of hands both internally and with customers. A key part of your job is to think strategically about customer health to ensure we are surpassing customer expectations and wow them with value and ROI metrics. You are analytical and are able to forecast your customer portfolio's performance using reporting tools such as a CRM. You are someone who gets excited to lead new CybSafe initiatives to help the team and company scale through automation and AI. You're adept at building structure from the ground up, identifying inefficiencies, and implementing scalable solutions. You thrive in fast paced environments where adaptability and resourcefulness are key to success. You have experience collaborating with distributors and resellers, understanding the dynamics of a channel first organization. You're meticulous about CRM hygiene, ensuring all customer interactions and data are accurately and consistently updated. RESPONSIBILITIES & ACCOUNTABILITIES Develop and nurture relationships within a defined customer base, typically strategic accounts (+2M total ARR). Demonstrate value to key stakeholders within your customer base throughout the life cycle of the customer relationship. Exceed quarterly renewal and expansion targets by driving customer success within your customer base. Generate short term KPI results whilst maintaining a long term perspective to improve overall account expansion and retention. Work with the Head of Customer Success to prioritise projects and apply appropriate resources to the Customer Success team and initiatives. Be a customer advocate within CybSafe ensuring we take the message and vision of CybSafe to customers with accuracy and confidence. Partner with the product, engineering, partnerships, customer support, sales and marketing teams to ensure high satisfaction within your accounts. Ensure commercial forecasts are accurate (via CRM) and that critical concerns are escalated proactively and professionally - for example flagging churn risk customers in a timely and professional manner. SKILLS & KNOWLEDGE You have a minimum of 4 years of experience in a customer facing role, such as Customer Success, Business Development, or Account Management, preferably within a growth stage cloud based or SaaS technology company. Track record of success working with Enterprise sized companies. Experience and a passion for managing existing customer relationships through the entire customer lifecycle. Strong interpersonal and presentation skills and ability to manage C level executive stakeholders within a pressured environment. Outstanding verbal and written communication skills. Comfortable with the rapid, unpredictable nature of a tech startup. Experience working with the UK&I Cyber Security Industry is desirable. Tech/AI savvy with a passion for being a part of a fast growing SaaS company. Have a critical eye to challenge current processes and identify inefficiencies. We are only taking direct applications from UK based candidates with right to work in the UK. No recruitment agencies just now. Thank you.
PA/Administrator - leading City consultants. Date: 23 Apr 2024 Sector: PA / SECRETARIAL Type: Permanent Location: London Salary: £30000 - 37000 per annum Email: Ref: BT84612 This leading consultants, accountants and business advisors has an exceptionally friendly and team oriented atmosphere and is continuing to grow. They are now looking for an experienced PA Administrator for one of their friendliest divisions. This will be an exceptionally varied role working with a diverse and interesting range of clients. This would be an ideal opportunity for a candidate with PA or secretarial experience potentially within a smaller organisation or outside of the City to really develop their career. Duties will include: Assist the Administration Manager to provide administrative support to the team, including updating Practice Engine (PE), creating interim bills, staff reports, helping with projects such as organising training sessions and booking performance review meetings. Respond to all requests from the Partner/Director, including diary appointments, WIP allocation, creation of tender documents, formatting documents, raising bills, adding signatures to documents, electronic filing of documents/post, expenses and any other task as required. Keep tracking logs updated such as the Client list, Billing spreadsheet, Accounts Log and Staff in Office spreadsheet. Ensure that all work undertaken is produced within agreed timescales, escalating to the Administration Manager where necessary. Produce, format and amend word accounts and management reports, which include financial statements, in a timely manner, within agreed timescales, following in house formatting style, escalating to the Administration Manager where necessary. Support all members of the team and provide admin assistance as necessary. Deal with any ad hoc reporting, as required. Assist with administration projects, as required by the Administration Manager. Assist the Administration Manager in the timely production of any marketing related material. Liaise with the Administration Manager to ensure that amendments are made to the staff and client databases within agreed timescales. Assist the Administration Manager in the management of tenders for new work and ensure progress is updated regularly. Ensure client files are kept up-to-date and filing is done on a regular basis and files are archived. Assist in the creation of interim bills on a weekly basis. Work with the Administration Manager to ensure team members' diaries are kept up to date at all times. Ensure stationery supplies are appropriately stocked at all times. Produce documents from audio or handwritten notes in the style and layout required by the author or as required to meet the firm's standards.
Jan 19, 2026
Full time
PA/Administrator - leading City consultants. Date: 23 Apr 2024 Sector: PA / SECRETARIAL Type: Permanent Location: London Salary: £30000 - 37000 per annum Email: Ref: BT84612 This leading consultants, accountants and business advisors has an exceptionally friendly and team oriented atmosphere and is continuing to grow. They are now looking for an experienced PA Administrator for one of their friendliest divisions. This will be an exceptionally varied role working with a diverse and interesting range of clients. This would be an ideal opportunity for a candidate with PA or secretarial experience potentially within a smaller organisation or outside of the City to really develop their career. Duties will include: Assist the Administration Manager to provide administrative support to the team, including updating Practice Engine (PE), creating interim bills, staff reports, helping with projects such as organising training sessions and booking performance review meetings. Respond to all requests from the Partner/Director, including diary appointments, WIP allocation, creation of tender documents, formatting documents, raising bills, adding signatures to documents, electronic filing of documents/post, expenses and any other task as required. Keep tracking logs updated such as the Client list, Billing spreadsheet, Accounts Log and Staff in Office spreadsheet. Ensure that all work undertaken is produced within agreed timescales, escalating to the Administration Manager where necessary. Produce, format and amend word accounts and management reports, which include financial statements, in a timely manner, within agreed timescales, following in house formatting style, escalating to the Administration Manager where necessary. Support all members of the team and provide admin assistance as necessary. Deal with any ad hoc reporting, as required. Assist with administration projects, as required by the Administration Manager. Assist the Administration Manager in the timely production of any marketing related material. Liaise with the Administration Manager to ensure that amendments are made to the staff and client databases within agreed timescales. Assist the Administration Manager in the management of tenders for new work and ensure progress is updated regularly. Ensure client files are kept up-to-date and filing is done on a regular basis and files are archived. Assist in the creation of interim bills on a weekly basis. Work with the Administration Manager to ensure team members' diaries are kept up to date at all times. Ensure stationery supplies are appropriately stocked at all times. Produce documents from audio or handwritten notes in the style and layout required by the author or as required to meet the firm's standards.
CRM Manager £40k - £50k Hybrid working Cheshire Forward Role are working with an e-commerce brand operating in the premium home and lifestyle space. Established for over 15 years, the business has experienced exceptional growth in recent years and is now stepping into an exciting new phase click apply for full job details
Jan 19, 2026
Full time
CRM Manager £40k - £50k Hybrid working Cheshire Forward Role are working with an e-commerce brand operating in the premium home and lifestyle space. Established for over 15 years, the business has experienced exceptional growth in recent years and is now stepping into an exciting new phase click apply for full job details
WELCOME TO LINAKER For 30 years Linaker has specialised in the creation and maintenance of tailor-made business environments. Having shaped workspaces for a wide range of businesses across the country, Linakers heritage lies in our ability to design and regulate unique spaces that truly work. Linaker was founded upon three core values: trust, reliability and care click apply for full job details
Jan 19, 2026
Full time
WELCOME TO LINAKER For 30 years Linaker has specialised in the creation and maintenance of tailor-made business environments. Having shaped workspaces for a wide range of businesses across the country, Linakers heritage lies in our ability to design and regulate unique spaces that truly work. Linaker was founded upon three core values: trust, reliability and care click apply for full job details
Job Description Senior Specialist Regulatory Affairs Europe We are an international network on the leading-edge of healthcare breakthroughs that help provide new, reliable, and compliant medical products, practices and solutions to the world. We have a new, exciting opportunity for an Associate Liaison Regulatory Affairs (Senior Specialist) to be based in Brussels (BE), Oss (NL) or London (UK).As an Associate Liaison, you will provide procedural, administrative, and planning support for new Oncology marketing authorization applications and variation submissions in the EU, UK, Switzerland, and non-EU SEE countries under supervision from the (Senior) Principal Scientist of Regulatory Affairs. You will work on products approved through Centralized and Decentralized/MRP procedures , collaborating with the (Senior) Principal Scientist and cross-functional teams. Our department Regulatory Affairs Europe is part of Global Regulatory Affairs and Clinical Safety (GRACS). In GRACS we are always striving for operational excellence. We cover a wide range of activities related to getting products and keeping them on the market. The health authority is our most important stakeholder; our end goal is to ensure innovative medicines reach patients. Our large portfolio in Oncology includes medicinal products at all stages of the marketing authorization's life cycle and span several therapeutic indications. Activities are numerous and the dedication and commitment of the team is very rewarding. Our portfolio provides the chance to learn something new every day! What You'll Do Administrative support: Provides administrative support during filling and review of new product registrations and post-approval submissions (variations, CHMP referrals, Agency commitments etc.) in the EU and the UK, Switzerland, and non-EU SEE countries Coordinate submissions : Plan and coordinate regulatory submissions to ensure timely delivery. Prepare Module 1 : Draft and organize regional administrative documents and liaise with internal teams for completeness and accuracy. Collaborate cross-functionally : Work closely with Regulatory Operations and Country RA Managers to establish submission timelines and align on submission strategy and execution. Manage translations : For centralized procedures, oversee translation processes to meet EMA requirements. Artwork development: Coordinates new product artwork development and/or artwork updates implementation. Maintain compliance : Keep regulatory databases updated and ensure adherence to EU legislation and procedural requirements. Contribute to projects : Act as a subject matter expert in workstreams and process improvement initiatives. What We're Looking For University degree in life sciences or related field. Several years of experience in the pharmaceutical industry with knowledge of drug development and approval processes. Strong organizational and project management abilities with the ability to manage multiple tasks and to prioritize them efficiently. Excellent written and verbal communication in English. Familiarity with EU regulatory procedures (CP, DCP, MRP) and Module 1 requirements. Ability to work in an international environment and coordinate multiple stakeholders. Detail-oriented with strong document review and QC skills. Proactive, solution-oriented, and eager to contribute to process improvements. Willingness to travel up to 5% for job-related activities. Required Skills: Accountability, Adaptability, Audits Compliance, Detail-Oriented, Documentations, Drug Regulatory Affairs, Employee Training Programs, EU Regulations, Foreign Policy, Global Communications, Mentorship, New Product Development, Oncology, Pharmaceutical Regulatory Affairs, Pharmacovigilance, Process Improvements, Project Management, Public Administration, Regulatory Affairs Management, Regulatory Compliance, Regulatory Operations, Regulatory Strategy Development, Regulatory Submissions Preferred Skills: Current Employees applyCurrent Contingent Workers apply Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Hybrid Shift: Valid Driving License: Hazardous Material(s): Job Posting End Date: 01/31/2026 A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Jan 19, 2026
Full time
Job Description Senior Specialist Regulatory Affairs Europe We are an international network on the leading-edge of healthcare breakthroughs that help provide new, reliable, and compliant medical products, practices and solutions to the world. We have a new, exciting opportunity for an Associate Liaison Regulatory Affairs (Senior Specialist) to be based in Brussels (BE), Oss (NL) or London (UK).As an Associate Liaison, you will provide procedural, administrative, and planning support for new Oncology marketing authorization applications and variation submissions in the EU, UK, Switzerland, and non-EU SEE countries under supervision from the (Senior) Principal Scientist of Regulatory Affairs. You will work on products approved through Centralized and Decentralized/MRP procedures , collaborating with the (Senior) Principal Scientist and cross-functional teams. Our department Regulatory Affairs Europe is part of Global Regulatory Affairs and Clinical Safety (GRACS). In GRACS we are always striving for operational excellence. We cover a wide range of activities related to getting products and keeping them on the market. The health authority is our most important stakeholder; our end goal is to ensure innovative medicines reach patients. Our large portfolio in Oncology includes medicinal products at all stages of the marketing authorization's life cycle and span several therapeutic indications. Activities are numerous and the dedication and commitment of the team is very rewarding. Our portfolio provides the chance to learn something new every day! What You'll Do Administrative support: Provides administrative support during filling and review of new product registrations and post-approval submissions (variations, CHMP referrals, Agency commitments etc.) in the EU and the UK, Switzerland, and non-EU SEE countries Coordinate submissions : Plan and coordinate regulatory submissions to ensure timely delivery. Prepare Module 1 : Draft and organize regional administrative documents and liaise with internal teams for completeness and accuracy. Collaborate cross-functionally : Work closely with Regulatory Operations and Country RA Managers to establish submission timelines and align on submission strategy and execution. Manage translations : For centralized procedures, oversee translation processes to meet EMA requirements. Artwork development: Coordinates new product artwork development and/or artwork updates implementation. Maintain compliance : Keep regulatory databases updated and ensure adherence to EU legislation and procedural requirements. Contribute to projects : Act as a subject matter expert in workstreams and process improvement initiatives. What We're Looking For University degree in life sciences or related field. Several years of experience in the pharmaceutical industry with knowledge of drug development and approval processes. Strong organizational and project management abilities with the ability to manage multiple tasks and to prioritize them efficiently. Excellent written and verbal communication in English. Familiarity with EU regulatory procedures (CP, DCP, MRP) and Module 1 requirements. Ability to work in an international environment and coordinate multiple stakeholders. Detail-oriented with strong document review and QC skills. Proactive, solution-oriented, and eager to contribute to process improvements. Willingness to travel up to 5% for job-related activities. Required Skills: Accountability, Adaptability, Audits Compliance, Detail-Oriented, Documentations, Drug Regulatory Affairs, Employee Training Programs, EU Regulations, Foreign Policy, Global Communications, Mentorship, New Product Development, Oncology, Pharmaceutical Regulatory Affairs, Pharmacovigilance, Process Improvements, Project Management, Public Administration, Regulatory Affairs Management, Regulatory Compliance, Regulatory Operations, Regulatory Strategy Development, Regulatory Submissions Preferred Skills: Current Employees applyCurrent Contingent Workers apply Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Hybrid Shift: Valid Driving License: Hazardous Material(s): Job Posting End Date: 01/31/2026 A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.