User Researcher (SC Cleared / SC Eligible) - Consultant - Digital Excellence At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a User Researcher, you will be joining the growing and exciting Digital Excellence community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector (including DWP, NHS Digital, BP and Ikea). Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients' users. Contribute to creating better products and services that solve users' problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. Use quantitative methods such as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights. Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints. Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions. Help to embed user-centred design and user research best practices into teams and the wider business. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE You will bring below skills and experience: Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery. You are currently holding an active SC (Security Check) Clearance or be eligable to receive SC clearance Experience working with Government Digital Service (GDS) service standards, using GDS design principles Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi-disciplinary, agile teams where you've led the user research and influenced the design of a product or service through the insights you've gathered. Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. Understanding of a range of tools and practices for in-person and remote research. Ideally, you would also have: A Bachelor's degree in Psychology, sociology, anthropology, Human Computer Interaction or any user experience degree or modules, and passion for technology's unlimited potential and ability to engage with people. A love of learning - you can make the most of this growing form of technology to develop your skills in parallel with the needs of your clients. Experience testing with assistive technology (JAWS, Dragon, ZoomText) and accessibility features for Windows and macOS Certifications in accessibility (CPACC, WAS, CPWA) or working towards WHAT YOU'LL LOVE ABOUT WORKING HERE? We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 4 consecutive years. To see what it's like to work at Capgemini Invent, visit our Glassdoor page . Capgemini Invent offers Consultants a culture of learning, ownership, and focus on value. You'll gain exposure to high-profile transformations and gain hands-on exposure to leading technologies. Our consultants are formally trained by industry experts in consulting and client delivery. Consultants have access to a vast array for different training and certifications in a variety of areas: cloud technologies (AWS, Azure, GCP), programming (Java, Kotlin, NodeJS, Spring Boot), DevOps (Terraform, Kubernetes, Docker), Cybersecurity (CISSP, CISM) and Agile delivery (Scrum Master, Product Owner, Scaled Agile Framework). Capgemini Invent offers you the flexibility to develop various areas of knowledge in technical domains aligned both to your interests and our client's outcomes. Les Fontaines: Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought-leadership, share knowledge and build capabilities that will help us and our clients to succeed. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new. NEED TO KNOW At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK. More information is at available at: Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. . click apply for full job details
Apr 05, 2026
Full time
User Researcher (SC Cleared / SC Eligible) - Consultant - Digital Excellence At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a User Researcher, you will be joining the growing and exciting Digital Excellence community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector (including DWP, NHS Digital, BP and Ikea). Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients' users. Contribute to creating better products and services that solve users' problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. Use quantitative methods such as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights. Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints. Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions. Help to embed user-centred design and user research best practices into teams and the wider business. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE You will bring below skills and experience: Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery. You are currently holding an active SC (Security Check) Clearance or be eligable to receive SC clearance Experience working with Government Digital Service (GDS) service standards, using GDS design principles Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi-disciplinary, agile teams where you've led the user research and influenced the design of a product or service through the insights you've gathered. Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. Understanding of a range of tools and practices for in-person and remote research. Ideally, you would also have: A Bachelor's degree in Psychology, sociology, anthropology, Human Computer Interaction or any user experience degree or modules, and passion for technology's unlimited potential and ability to engage with people. A love of learning - you can make the most of this growing form of technology to develop your skills in parallel with the needs of your clients. Experience testing with assistive technology (JAWS, Dragon, ZoomText) and accessibility features for Windows and macOS Certifications in accessibility (CPACC, WAS, CPWA) or working towards WHAT YOU'LL LOVE ABOUT WORKING HERE? We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 4 consecutive years. To see what it's like to work at Capgemini Invent, visit our Glassdoor page . Capgemini Invent offers Consultants a culture of learning, ownership, and focus on value. You'll gain exposure to high-profile transformations and gain hands-on exposure to leading technologies. Our consultants are formally trained by industry experts in consulting and client delivery. Consultants have access to a vast array for different training and certifications in a variety of areas: cloud technologies (AWS, Azure, GCP), programming (Java, Kotlin, NodeJS, Spring Boot), DevOps (Terraform, Kubernetes, Docker), Cybersecurity (CISSP, CISM) and Agile delivery (Scrum Master, Product Owner, Scaled Agile Framework). Capgemini Invent offers you the flexibility to develop various areas of knowledge in technical domains aligned both to your interests and our client's outcomes. Les Fontaines: Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought-leadership, share knowledge and build capabilities that will help us and our clients to succeed. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new. NEED TO KNOW At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK. More information is at available at: Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. . click apply for full job details
Contract type: Permanent Location: Remote - based in the UK or Ireland Reports to: CEO Overview Kyckr is a fast-scaling SaaS and data company transforming how Financial Crime teams verify businesses. We provide regulated institutions - banks, law firms, payment providers, and more - with the tools to onboard customers, assess risk and maintain ongoing compliance with confidence. Founded as an ambitious attempt to build the world's first truly global business register, we now partner with over 100 of the biggest names in Banking, Fintech and Regtech to power their business verification processes. Our platform provides a single access point to live data from 300+ corporate registries worldwide, normalised and enriched at the point of request. This real-time, source-verified approach is unique in our industry and technically demanding - but it's what makes Kyckr the trusted provider in our space. Recognised as a Category Leader for KYC Data Solutions by Chartis Research in 2024, we've just delivered a record year of growth and are still only getting started. This is a rare opportunity for an outstanding engineering leader to join an ambitious, early-stage business (with substantial family office backing) in a senior management role. As the technical counterpart to a commercially driven CEO, you will: Define and execute our technical strategy. Recruit and develop a world-class engineering team. Shape the product roadmap and guide critical build, buy, and partner decisions. You'll be working alongside alumni of some of the most innovative data companies in the world, gaining exposure to strategic decision-making while helping scale a company with both big ambitions (both organic and M&A) and genuine social purpose. The right candidate will combine vision-setting leadership with hands-on curiosity. If your last GitHub contribution was years ago - or you'd rather talk about AI at conferences than experiment with agents in your own time - this isn't the role for you. We're looking for someone just as comfortable fixing a bug as advising on architectural design, someone who thrives in the "multiple hats" environment of early-stage tech and remains unfazed by shifting priorities. Above all, you're a mature, intrinsically motivated technology leader who loves data. Our daily work spans building API integrations, maintaining robotic data-extraction processes, writing OCR engines, and refactoring data pipelines. At the same time, we're beginning to invest in AI (agentic frameworks, LLMs for data extraction) and data storage innovation. Our stack is hosted on Microsoft Azure (App Services, Azure Functions, and .NET applications on VMs) with Azure SQL databases for data storage and retrieval. We manage delivery through Azure DevOps, including CI/CD pipelines and work item tracking. There are currently 9 people in the team (split across the UK, Ireland, Philippines and Australia) with scope and budget to expand the team in line with our wider strategic goals. Responsibilities Technical Strategy & Delivery: Own solution design and planning for Kyckr applications, services, and supporting Azure infrastructure. Engineering Standards: Set and maintain system architecture standards, ensuring scalability, resilience, and maintainability across the platform. Roadmap Alignment: Partner with the Head of Product to align the roadmap with current delivery and future priorities. Performance & Reliability: Lead performance engineering, ensuring scalability, resilience, and capacity to support projected workloads. Production Excellence: Oversee investigation and root cause analysis of production issues, driving a culture of reliability and continuous improvement. Alignment: Collaborate with the Principal Cloud Engineer to ensure infrastructure and software engineering efforts are fully aligned. KPI Tracking: Define, track, and report on engineering KPIs (e.g., velocity, uptime, deployment frequency, defect rates) to measure delivery effectiveness and system health. Engineering Leadership & Execution: Maintain visibility across all engineering workstreams, providing guidance, unblockers, and technical oversight where required. Mentoring: Pair with developers to support problem-solving, mentor on best practices, and raise overall technical quality. Agile Leadership: Facilitate agile ceremonies (stand-ups, sprint planning, refinement, reviews, retrospectives) and manage team boards and workflows. Capacity Planning: Lead engineering team capacity planning, balancing roadmap delivery, technical debt, and operational maintenance. Documentation: Collaborate on technical documentation to support internal alignment and external needs (e.g. RFPs, due diligence). People & Culture: Provide career leadership: conduct regular 1:1s, support professional development, and align individual goals with Kyckr's mission. Talent Acquisition: Recruit top engineering talent: screening, running technical and culture-fit interviews, and ensuring smooth onboarding with HR. Culture: Foster a high-performance, collaborative culture that embraces accountability, learning, and experimentation. Governance, Security & Compliance: Take ownership of security leadership within engineering: embedding secure-by-design practices, ensuring data protection, and conducting regular threat modelling and reviews. Standards Compliance: Ensure engineering practices and systems comply with ISO27001, SOC2, and other relevant standards. Budget & Reporting: Participate in budget planning and reviews relating to engineering requirements. Stakeholder Reporting: Report regularly to senior management on team milestones, challenges, KPIs, and achievements. Essential Experience (Technical) System architecture & solution design: proven ability to design scalable, secure, and resilient systems, and to lead or review architecture discussions. .NET / C# expertise: extensive experience with .NET Core and .NET Framework, with deep proficiency in C#, applying best practices in design, implementation, testing, and performance optimisation. API development: experience building and supporting RESTful and SOAP APIs, including authentication, versioning, and documentation. Data layer proficiency: solid experience with SQL Server (queries, stored procedures, optimisation) and general database design. Cloud deployment: hands-on experience deploying and running .NET applications and services in Microsoft Azure (VMs, App Services, Azure Functions). CI/CD & DevOps: experience designing and maintaining CI/CD pipelines, Git-based version control, and automated build/test/deploy processes. Production reliability: proven track record of root cause analysis, incident management, and production support in live environments. Work item management: practical experience with systems such as Azure DevOps or Jira for backlog management, sprint planning, and tracking technical debt. Security practices: familiarity with secure-by-design principles, identity management, and embedding security into the SDLC. Testing & quality: strong background in automated testing (unit, integration, regression) and building for reliability. Essential Experience (Other) Scale-up journey: 2-3 years of experience in a senior role with a SaaS company @ $5-20m ARR, ideally as part of a scaling journey. Data specialist: Proven track record of building, launching, and maintaining products with data at their core. Compliance expertise: Responsibility for achieving ISO27001 and/or SOC 2 Type II certification. Desirable Experience (Other) Buy-side M&A integration: Adept at incorporating newly acquired platforms or services, ensuring smooth transitions and value creation. Regtech experience: Experience in a regtech or company data provider. Corporate registry familiarity: Experience working with, or integrating, corporate registry data. PE/Family Office background: Able to interface effectively with investors, and meet stretching goals. AI/automation in data: Experience applying AI/ML, OCR, or robotic processes for data extraction, enrichment, or workflow automation. Customer-facing exposure: Ability to engage with enterprise customers or partners in technical pre-sales or solution-engineering discussions.
Apr 04, 2026
Full time
Contract type: Permanent Location: Remote - based in the UK or Ireland Reports to: CEO Overview Kyckr is a fast-scaling SaaS and data company transforming how Financial Crime teams verify businesses. We provide regulated institutions - banks, law firms, payment providers, and more - with the tools to onboard customers, assess risk and maintain ongoing compliance with confidence. Founded as an ambitious attempt to build the world's first truly global business register, we now partner with over 100 of the biggest names in Banking, Fintech and Regtech to power their business verification processes. Our platform provides a single access point to live data from 300+ corporate registries worldwide, normalised and enriched at the point of request. This real-time, source-verified approach is unique in our industry and technically demanding - but it's what makes Kyckr the trusted provider in our space. Recognised as a Category Leader for KYC Data Solutions by Chartis Research in 2024, we've just delivered a record year of growth and are still only getting started. This is a rare opportunity for an outstanding engineering leader to join an ambitious, early-stage business (with substantial family office backing) in a senior management role. As the technical counterpart to a commercially driven CEO, you will: Define and execute our technical strategy. Recruit and develop a world-class engineering team. Shape the product roadmap and guide critical build, buy, and partner decisions. You'll be working alongside alumni of some of the most innovative data companies in the world, gaining exposure to strategic decision-making while helping scale a company with both big ambitions (both organic and M&A) and genuine social purpose. The right candidate will combine vision-setting leadership with hands-on curiosity. If your last GitHub contribution was years ago - or you'd rather talk about AI at conferences than experiment with agents in your own time - this isn't the role for you. We're looking for someone just as comfortable fixing a bug as advising on architectural design, someone who thrives in the "multiple hats" environment of early-stage tech and remains unfazed by shifting priorities. Above all, you're a mature, intrinsically motivated technology leader who loves data. Our daily work spans building API integrations, maintaining robotic data-extraction processes, writing OCR engines, and refactoring data pipelines. At the same time, we're beginning to invest in AI (agentic frameworks, LLMs for data extraction) and data storage innovation. Our stack is hosted on Microsoft Azure (App Services, Azure Functions, and .NET applications on VMs) with Azure SQL databases for data storage and retrieval. We manage delivery through Azure DevOps, including CI/CD pipelines and work item tracking. There are currently 9 people in the team (split across the UK, Ireland, Philippines and Australia) with scope and budget to expand the team in line with our wider strategic goals. Responsibilities Technical Strategy & Delivery: Own solution design and planning for Kyckr applications, services, and supporting Azure infrastructure. Engineering Standards: Set and maintain system architecture standards, ensuring scalability, resilience, and maintainability across the platform. Roadmap Alignment: Partner with the Head of Product to align the roadmap with current delivery and future priorities. Performance & Reliability: Lead performance engineering, ensuring scalability, resilience, and capacity to support projected workloads. Production Excellence: Oversee investigation and root cause analysis of production issues, driving a culture of reliability and continuous improvement. Alignment: Collaborate with the Principal Cloud Engineer to ensure infrastructure and software engineering efforts are fully aligned. KPI Tracking: Define, track, and report on engineering KPIs (e.g., velocity, uptime, deployment frequency, defect rates) to measure delivery effectiveness and system health. Engineering Leadership & Execution: Maintain visibility across all engineering workstreams, providing guidance, unblockers, and technical oversight where required. Mentoring: Pair with developers to support problem-solving, mentor on best practices, and raise overall technical quality. Agile Leadership: Facilitate agile ceremonies (stand-ups, sprint planning, refinement, reviews, retrospectives) and manage team boards and workflows. Capacity Planning: Lead engineering team capacity planning, balancing roadmap delivery, technical debt, and operational maintenance. Documentation: Collaborate on technical documentation to support internal alignment and external needs (e.g. RFPs, due diligence). People & Culture: Provide career leadership: conduct regular 1:1s, support professional development, and align individual goals with Kyckr's mission. Talent Acquisition: Recruit top engineering talent: screening, running technical and culture-fit interviews, and ensuring smooth onboarding with HR. Culture: Foster a high-performance, collaborative culture that embraces accountability, learning, and experimentation. Governance, Security & Compliance: Take ownership of security leadership within engineering: embedding secure-by-design practices, ensuring data protection, and conducting regular threat modelling and reviews. Standards Compliance: Ensure engineering practices and systems comply with ISO27001, SOC2, and other relevant standards. Budget & Reporting: Participate in budget planning and reviews relating to engineering requirements. Stakeholder Reporting: Report regularly to senior management on team milestones, challenges, KPIs, and achievements. Essential Experience (Technical) System architecture & solution design: proven ability to design scalable, secure, and resilient systems, and to lead or review architecture discussions. .NET / C# expertise: extensive experience with .NET Core and .NET Framework, with deep proficiency in C#, applying best practices in design, implementation, testing, and performance optimisation. API development: experience building and supporting RESTful and SOAP APIs, including authentication, versioning, and documentation. Data layer proficiency: solid experience with SQL Server (queries, stored procedures, optimisation) and general database design. Cloud deployment: hands-on experience deploying and running .NET applications and services in Microsoft Azure (VMs, App Services, Azure Functions). CI/CD & DevOps: experience designing and maintaining CI/CD pipelines, Git-based version control, and automated build/test/deploy processes. Production reliability: proven track record of root cause analysis, incident management, and production support in live environments. Work item management: practical experience with systems such as Azure DevOps or Jira for backlog management, sprint planning, and tracking technical debt. Security practices: familiarity with secure-by-design principles, identity management, and embedding security into the SDLC. Testing & quality: strong background in automated testing (unit, integration, regression) and building for reliability. Essential Experience (Other) Scale-up journey: 2-3 years of experience in a senior role with a SaaS company @ $5-20m ARR, ideally as part of a scaling journey. Data specialist: Proven track record of building, launching, and maintaining products with data at their core. Compliance expertise: Responsibility for achieving ISO27001 and/or SOC 2 Type II certification. Desirable Experience (Other) Buy-side M&A integration: Adept at incorporating newly acquired platforms or services, ensuring smooth transitions and value creation. Regtech experience: Experience in a regtech or company data provider. Corporate registry familiarity: Experience working with, or integrating, corporate registry data. PE/Family Office background: Able to interface effectively with investors, and meet stretching goals. AI/automation in data: Experience applying AI/ML, OCR, or robotic processes for data extraction, enrichment, or workflow automation. Customer-facing exposure: Ability to engage with enterprise customers or partners in technical pre-sales or solution-engineering discussions.
AVEVA is creating software trusted by over 90% of leading industrial companies. Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program.It's possible we're hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.Find out more: Hybrid working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. Hiring process Find out more: About AVEVA AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals, and minerals - safely, efficiently, and more sustainably.We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: out more: requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. Job Title: Senior AI Research Engineer Location: Cambridge, London, UK (Hybrid) Employment Type: Full-time, permanent The job We are seeking a Senior AI Research Engineer to join our AI Investigation and Incubation team. This is a hands-on engineering role, focused on building, prototyping, validating, and operationalising emerging AI technologies for real-world industrial intelligence use cases.This role is not a pure academic research position. We are specifically looking for engineers who enjoy turning AI research into working systems, making architectural trade-offs, and proving feasibility through code, experiments, and deployable prototypes.The ideal candidate is an ML Research Engineer or Senior Data Scientist with strong practical instincts who thrives at the intersection of experimentation and production. Key Responsibilities Research and evaluate emerging AI technologies with a clear focus on practical applicability and deployability Design, build, and iterate on working prototypes and proof-of-concepts, rather than theoretical experiments Develop, fine-tune, evaluate, and benchmark AI/ML models using real-world datasets Assess AI approaches for scalability, reliability, cost, security, and operational feasibility Make and document engineering and architectural decisions related to model deployment and integration Collaborate closely with software engineers, architects, and platform teams to ensure AI solutions can transition into pilots and downstream products Clearly document findings and present actionable recommendations, not academic papers, to technical and business stakeholders Support early-stage pilots and proof-of-value initiatives where AI solutions are exercised in realistic environments Essential Requirements Bachelor's degree in Computer Science, Artificial Intelligence, Machine Learning, or related field 8+ years experience in applied AI/ML engineering, data science, or ML research with production exposure 3+ years of hands-on experience building, training, evaluating, and deploying ML models Strong proficiency in Python and modern ML frameworks (e.g. PyTorch, TensorFlow, HuggingFace) Solid understanding of AI/ML deployment patterns, including: + Batch and real-time inference + Model APIs and pipelines + Integration into distributed systems Practical experience with modern AI paradigms, such as: + Foundation models / LLMs + Agent-based systems and orchestration + Context retrieval and augmentation techniques Demonstrated ability to lead technical investigations and drive them to concrete outcomes Ability to connect AI capabilities to practical industrial or enterprise use cases Desirable Experience Experience deploying ML models in cloud environments (Azure preferred, AWS acceptable) Familiarity with MLOps practices (model versioning, evaluation, monitoring, iteration) Experience working with non-ideal, real-world data rather than curated research datasets Exposure to industrial, IoT, manufacturing, energy, or asset-intensive domains What Success Looks Like AI ideas progress beyond research into validated, working prototypes Technical investigations result in clear go / no-go recommendations Prototypes demonstrate feasibility for real-world deployment, not just benchmark performance Strong collaboration with engineering teams to enable transition into pilots or platforms Tangible influence on AI roadmap and technology direction through evidence-backed engineering work R&D at AVEVA Our global team of 2000+ developers work on an incredibly diverse portfolio of over 75 industrial automation and engineering products, which cover everything from data management to 3D design. AI and cloud are at the centre of our strategy, and we have over 150 patents to our name.Our track record of innovation is no fluke - it's the result of a structured and deliberate focus on learning, collaboration and inclusivity. If you want to build applications that solve big problems, join us.Find out more: UK Benefits include:
Apr 03, 2026
Full time
AVEVA is creating software trusted by over 90% of leading industrial companies. Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program.It's possible we're hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.Find out more: Hybrid working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. Hiring process Find out more: About AVEVA AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals, and minerals - safely, efficiently, and more sustainably.We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: out more: requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. Job Title: Senior AI Research Engineer Location: Cambridge, London, UK (Hybrid) Employment Type: Full-time, permanent The job We are seeking a Senior AI Research Engineer to join our AI Investigation and Incubation team. This is a hands-on engineering role, focused on building, prototyping, validating, and operationalising emerging AI technologies for real-world industrial intelligence use cases.This role is not a pure academic research position. We are specifically looking for engineers who enjoy turning AI research into working systems, making architectural trade-offs, and proving feasibility through code, experiments, and deployable prototypes.The ideal candidate is an ML Research Engineer or Senior Data Scientist with strong practical instincts who thrives at the intersection of experimentation and production. Key Responsibilities Research and evaluate emerging AI technologies with a clear focus on practical applicability and deployability Design, build, and iterate on working prototypes and proof-of-concepts, rather than theoretical experiments Develop, fine-tune, evaluate, and benchmark AI/ML models using real-world datasets Assess AI approaches for scalability, reliability, cost, security, and operational feasibility Make and document engineering and architectural decisions related to model deployment and integration Collaborate closely with software engineers, architects, and platform teams to ensure AI solutions can transition into pilots and downstream products Clearly document findings and present actionable recommendations, not academic papers, to technical and business stakeholders Support early-stage pilots and proof-of-value initiatives where AI solutions are exercised in realistic environments Essential Requirements Bachelor's degree in Computer Science, Artificial Intelligence, Machine Learning, or related field 8+ years experience in applied AI/ML engineering, data science, or ML research with production exposure 3+ years of hands-on experience building, training, evaluating, and deploying ML models Strong proficiency in Python and modern ML frameworks (e.g. PyTorch, TensorFlow, HuggingFace) Solid understanding of AI/ML deployment patterns, including: + Batch and real-time inference + Model APIs and pipelines + Integration into distributed systems Practical experience with modern AI paradigms, such as: + Foundation models / LLMs + Agent-based systems and orchestration + Context retrieval and augmentation techniques Demonstrated ability to lead technical investigations and drive them to concrete outcomes Ability to connect AI capabilities to practical industrial or enterprise use cases Desirable Experience Experience deploying ML models in cloud environments (Azure preferred, AWS acceptable) Familiarity with MLOps practices (model versioning, evaluation, monitoring, iteration) Experience working with non-ideal, real-world data rather than curated research datasets Exposure to industrial, IoT, manufacturing, energy, or asset-intensive domains What Success Looks Like AI ideas progress beyond research into validated, working prototypes Technical investigations result in clear go / no-go recommendations Prototypes demonstrate feasibility for real-world deployment, not just benchmark performance Strong collaboration with engineering teams to enable transition into pilots or platforms Tangible influence on AI roadmap and technology direction through evidence-backed engineering work R&D at AVEVA Our global team of 2000+ developers work on an incredibly diverse portfolio of over 75 industrial automation and engineering products, which cover everything from data management to 3D design. AI and cloud are at the centre of our strategy, and we have over 150 patents to our name.Our track record of innovation is no fluke - it's the result of a structured and deliberate focus on learning, collaboration and inclusivity. If you want to build applications that solve big problems, join us.Find out more: UK Benefits include:
ServiceNow Engineer page is loaded ServiceNow Engineerlocations: Manchesterposted on: Posted 4 Days Agojob requisition id: R-07093We're looking for a motivated and detail-oriented ServiceNow Developer to join our growing technology team. If you're passionate about building smart, scalable solutions and want to work in a collaborative, people-first environment, this could be the perfect opportunity for you. About the Role As a ServiceNow Developer, you'll play a key role in enhancing and supporting our ServiceNow platform. Working closely with senior engineers and stakeholders, you'll help design, configure, and implement solutions across ITSM, HR, ITOM, and more. You'll also contribute to platform improvements, integrations, and documentation-making a real impact from day one. What You'll Do Collaborate with engineers, product owners, and analysts to deliver high-quality ServiceNow solutions Support the development and enhancement of modules including ITSM, Service Catalogue, HR, and App Engine Assist with platform integrations (e.g. Microsoft Teams) and lifecycle management Troubleshoot and resolve technical issues, contributing to incident resolution Maintain clear documentation and support user training Contribute to the ServiceNow roadmap and continuous improvement initiatives What We're Looking For 2+ years of experience working with the ServiceNow platform Understanding of ITSM lifecycle, ITIL framework, and platform integrations Familiarity with software development practices and tools like Azure DevOps Strong communication and stakeholder engagement skills A proactive, service-oriented mindset with attention to detail ServiceNow CSA certification is a plusWe're a close-knit team of around 100 people, committed to creating a workplace where everyone feels they belong. We value curiosity, collaboration, and continuous learning. Whether you're looking to grow your technical skills, explore new areas of the platform, or take on more responsibility, we'll support your development every step of the way. What We Offer A flexible, mostly remote working model-coordinate with your team to find what works best Shared parking spots for those who drive An additional 6% of your monthly base salary to spend on wellness, learning, or other perks €8.50 daily meal allowance , fully covered Extra days off to recharge Life assurance for peace of mind Up to 20 days paid leave for sickness or caring responsibilities Annual performance bonus Daily office refreshments Unlimited access to LinkedIn Learning Well-being support through apps and an Employee Assistance Programme Regular events, workshops, and volunteering opportunities Apply now and help shape the future of our ServiceNow platform.Freshfields is a global law firm with a long-standing track record of successfully supporting the world's leading national and multinational corporations, financial institutions, and governments on ground-breaking and business critical mandates.At Freshfields we seek to create a better future for our clients, our people and the communities in which we work. Our global teams bring together individuals with different experiences, skills and strengths in a culture where we support all to belong, engage and excel.
Apr 02, 2026
Full time
ServiceNow Engineer page is loaded ServiceNow Engineerlocations: Manchesterposted on: Posted 4 Days Agojob requisition id: R-07093We're looking for a motivated and detail-oriented ServiceNow Developer to join our growing technology team. If you're passionate about building smart, scalable solutions and want to work in a collaborative, people-first environment, this could be the perfect opportunity for you. About the Role As a ServiceNow Developer, you'll play a key role in enhancing and supporting our ServiceNow platform. Working closely with senior engineers and stakeholders, you'll help design, configure, and implement solutions across ITSM, HR, ITOM, and more. You'll also contribute to platform improvements, integrations, and documentation-making a real impact from day one. What You'll Do Collaborate with engineers, product owners, and analysts to deliver high-quality ServiceNow solutions Support the development and enhancement of modules including ITSM, Service Catalogue, HR, and App Engine Assist with platform integrations (e.g. Microsoft Teams) and lifecycle management Troubleshoot and resolve technical issues, contributing to incident resolution Maintain clear documentation and support user training Contribute to the ServiceNow roadmap and continuous improvement initiatives What We're Looking For 2+ years of experience working with the ServiceNow platform Understanding of ITSM lifecycle, ITIL framework, and platform integrations Familiarity with software development practices and tools like Azure DevOps Strong communication and stakeholder engagement skills A proactive, service-oriented mindset with attention to detail ServiceNow CSA certification is a plusWe're a close-knit team of around 100 people, committed to creating a workplace where everyone feels they belong. We value curiosity, collaboration, and continuous learning. Whether you're looking to grow your technical skills, explore new areas of the platform, or take on more responsibility, we'll support your development every step of the way. What We Offer A flexible, mostly remote working model-coordinate with your team to find what works best Shared parking spots for those who drive An additional 6% of your monthly base salary to spend on wellness, learning, or other perks €8.50 daily meal allowance , fully covered Extra days off to recharge Life assurance for peace of mind Up to 20 days paid leave for sickness or caring responsibilities Annual performance bonus Daily office refreshments Unlimited access to LinkedIn Learning Well-being support through apps and an Employee Assistance Programme Regular events, workshops, and volunteering opportunities Apply now and help shape the future of our ServiceNow platform.Freshfields is a global law firm with a long-standing track record of successfully supporting the world's leading national and multinational corporations, financial institutions, and governments on ground-breaking and business critical mandates.At Freshfields we seek to create a better future for our clients, our people and the communities in which we work. Our global teams bring together individuals with different experiences, skills and strengths in a culture where we support all to belong, engage and excel.
