308 jobs found

About The Company: OCS UK & Ireland is a leading facilities management company with a turnover of £2bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be. This role sits within our Private Sector FM business division that provides catering, cleaning, hard services, pest control, and security services to a wide range of prestigious clients, within the Business& Industry market. About The Role: We have an exciting opportunity for a suitably qualified Mobile Technician to join our mobile engineering team working across the Manchester area, on various blue chip clients' sites completing PPM and reactive maintenance. You will be very client facing working across industrial and corporate environments completing maintenance tasks to ensure the client is legally compliant and reactive maintenance directed by the helpdesk. The ideal candidate would have a strong background in Plumbing or Fabric. To complete this role, you will be issued a company vehicle and work from your home address using a PDA to receive your work and complete tasks so experience of working on a PDA and being able to use the basic Microsoft platforms to communicate with the helpdesk and office team. Occasional working away may be required as part of this role but predominantly you will be working with in 90 mins of your home address Main responsibilities will include: Complete PPM tasks for our client base Complete Minor reactive works Provide support in the office obtaining information for quotes for over budget works Complete compliance paperwork to a high standard and submit it to the office team on time To be considered for this role you must hit the following criteria: Experience within a similar role Trade qualifications of Level 2 or above or equivalent that can complete compliance tasks such as Water Temperatures, TMV servicing, Emergency light Testing and other basic maintenance tasks The ideal candidate would have a strong background in Plumbing or Fabric. Functional Skills in English and Maths Clear communication Reliable, efficient and helpful Full UK driving licence Right to work in the UK Be able to work on their own initiative and complete the work 1st time and provide excellent customer service How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Role overview: CLR Repair Engineer Newark Newark Distribution Centre Permanent Full Time Grade 2 Shift Pattern - A1 shift and A2 shift / working 4 days on 4 days off At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing. We're looking for Repair Technician to join our Research & Development teams, to be able to repair multiple categories of product at component level. You'll work on various projects, including the stabilisation and development of current and new initiatives. Working to the very highest standards as part of a team you'll love using your technical knowledge to help all our customers enjoy their amazing technology. Role overview: As part of this role, you'll be responsible for: • Diagnosing component level faults in a range of technology to effect repairs (including notebooks, desktops, mobiles, flat panels and tablets) • Performing electronic fault-finding including functionality check on different technology • Repairing products to manufacturer guidelines and making cosmetic repairs and checking internal and external modules on technology • Ascertaining the correct warranty status of a product to eliminate damaged products • Continuously assessing and enhancing the performance, security, and scalability of all developed applications • Supporting colleagues and other departments/ functions/ repair categories within repairs as and when required • Working as part of a team, sharing knowledge and experience to develop own skills and techniques • Helping to achieve own and department's set targets for productivity and quality of work within each functional area to deadlines, including issue resolution and damage reduction • Creating a safe working environment, adhering to health and safety policies You will need: • Proven ability to diagnose faults in technology with the use of schematic diagrams • Proven technical ability in the repair of electronic equipment to competent level for multiple categories • Competent in the use of diagnostic and test equipment • Experience in modular recognition • Ability to research and develop new ideas and opportunities • IPC 7711/7721 accreditation would be desirable We know our people are the secret to our success. That's why we're always looking for ways to reward great work. You'll find a host of benefits designed to work for you, including: • Performance related bonus • Competitive pension scheme • Product discounts on the latest tech • A range of wellbeing initiatives Why join us: Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we're in a position to make a real impact on people and the planet. Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we'll do our best to help.

Role: 2nd Line IT Support Technician Location: Bromsgrove Salary: 33,000 Are you an experienced 2nd Line IT Support professional looking for a permanent position in the bustling tech sector? Our client is seeking a dynamic individual to join their managed service provider team based in Bromsgrove. This role offers up to 33,000 and provides opportunities to work with diverse technologies including Windows environments, servers, networks as well as Azure services. This opportunity isn't just about technical skills; it's also about mobility and customer focus-holding a driving licence is essential for this job since your expertise may be needed at different sites or locations. Key Responsibilities: - Provide comprehensive second-line support across various platforms. - Troubleshoot issues related not only to desktops but also server infrastructures. - Maintain and administer network systems within varied environments. - Work confidently with cloud-based solutions such as Microsoft Azure. Essential Skills Required: Windows Operating Systems: Experience supporting users on windows operating system ensuring smooth day-to-day operations of PCs & laptops Servers Management: Proficiency in managing server hardware/software which includes monitoring performance & troubleshooting problems Network Fundamentals: Solid understanding of networking concepts enabling effective management of LAN/WAN configurations Azure Cloud Services: Capability handling tasks associated with deployment & maintenance over azure platform The ideal candidate will demonstrate excellent problem-solving abilities along with strong communication skills allowing them provide high-quality user support while collaborating effectively within our dedicated team environment. If you have the drive and experience we're searching for then please apply today! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

Role: Senior IT Technician Location: Slough Salary: £24,000 £26,500 per annum Start Date: ASAP Working Hours: Monday to Thursday 8:00am to 4:00pm, Friday 8:00am to 3:30pm Join a Leading Educational Institution as a Senior IT Technician Slough GSL Education is recruiting for a Senior IT Technician on behalf of a reputable school in Slough . This is an excellent opportunity for an experienced IT professional to support and maintain the school s IT infrastructure while ensuring seamless technology integration in classrooms. Key Requirements: DBS on the Update Service (mandatory) Strong working knowledge of SIMS MCITP: Enterprise Desktop Administrator 7/8 or MCITP: Windows 7 or Windows 8, Enterprise Desktop Support Technician MCSA Office 365 certified ITIL Foundation V3 or familiarity with ITIL-based methodologies Solid experience supporting Office 365 in educational settings, including Microsoft Teams/Classroom Previous experience working in an environment that serves young people Ability to work independently and as part of a team in a fast-paced educational environment Responsibilities Include: Supporting all IT systems across the school, including hardware, software, networks, and cloud services Providing on-site and remote support to staff and students Maintaining system security and compliance in line with safeguarding and data protection regulations Troubleshooting technical issues and providing timely solutions Supporting the use of IT in teaching and learning GSL Education is committed to safeguarding and promoting the welfare of children. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check. Full assistance provided. To apply to work with GSL Education as a Senior IT Technician, please call Nusherwan Hussain at GSL Education and send your up-to-date CV via the application link.

Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Customer Support Technician (Deskside MacOS) Located: Central London Package: Competitive salary, bonus, plus additional benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing The primary function is deskside support to the customer s end users. This encompasses Hardware, Software and system administration. Defined as providing contracted IT support to ensure that the client s staff are able to do their job in support of their organization s commercial goals i.e., access, shared resources, configuration, software installations, intranet and internet access, document management, hardware break fix and smart hands. To act upon Incidents and Service Requests assigned to you and your team in the ITSM toolset or equivalent ticketing system. To own end to end Incident and queue management, including 3rd party ticket management as well as requests for additional services hardware /software, system access, configuration, desk moves and setup, and support where IT presence is required. To engage escalation policies and procedures in order to ensure adherence to contractual SLAs. To contribute to Major Incident and emergency response for client site specific services Contribute to escalated problem resolution by providing smart hands support to the business upon request to assist with restoration of services. To identify opportunities to Shift left to allow the Service Desk to perform more complex support activities To create, review and update Knowledge Base articles and local site documentation, processes, and procedures To provide technical troubleshooting under the guidance of 3rd line resolver groups for technologies such as Infrastructure devices, Network devices, and Communication Services To be responsible for hardware asset management, stock control and regular audits, including the allocation of new starter equipment and updating Configuration Management Database. Collecting leaver equipment and updating Configuration Management Database and the fulfilment of disposal requests To deliver support for the IT on site infrastructure, including Wi-Fi and LAN access, Voice and Video Conferencing, Meeting Room Booking Systems, for audio visual conference calls meetings plus the integration of MS Teams meetings and Cisco Webex, Zoom calls and print solutions To provide event support (remote, on premise, and in 3rd party locations) You will ideally have Excellent problem-solving skills and the ability to follow instructions. To comprehend format and jargon within written technical information in the form of technical manuals and bulletins and relevant publications Possesses excellent communication skills at all levels within the customer and organization Possesses ability to work under own initiative in pressured situations to deliver the highest levels of customer satisfaction Ability to understand user requirements relating to the customers IT infrastructure. Possesses ability to make decisions independently and use good judgment when others should be involved. ITIL Foundation Desirable. Good organizer, priority driven, and able to multitask to meet service priorities. Methodical with attention to detail but prepared to meet customer expectations. Communicate effectively with good customer focus. Technical Knowledge Mac Hardware Mac OS Big Sur/Monterey/Ventura Jamf Apple Device Management Windows 10/11 Active Directory/Group Policy Microsoft Office 365 SharePoint/Collaboration toolsets Windows Deployment Service Knowledge of Industry leading switches and wireless networks, including Fibre. Laptop and Desktop PC diagnosis. Customer specific equipment, for example Tablets, Scanners, Servers, NAS We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.

Your new company This multi-academy trust is based in Lancashire, specifically with schools in Chorley and Bolton and upon joining the trust, you will become an integral part of the IT team, reporting to the Trust IT Manager. The trust has an excellent reputation locally, known for the high standards present across the school, as well as the high-performing nature of pupils, and it is keen that the right individuals are appointed to facilitate this high performance. The IT team is a key part of the central support staff, with various projects planned for the summer and beyond, all focused around enhancing the technology provision available across the schools and further enhancing the teaching and learning. Your new role As an IT Technician, you will be based across 2 sites which are local to each other, providing IT support to staff and pupils in both secondary and primary settings. Your main responsibility will be to provide proactive on-site IT support, contributing to the wider IT strategy and development of IT across the trust. On a daily basis, this will involve responding to IT requests from end users, resolving these efficiently and also working closely with the IT Manager around any more complex issues, therefore enabling you to upskill yourself. The role will involve overseeing the helpdesk system, ensuring that end users are kept up to date on outstanding issues, reporting back on any recurring issues and ensuring a high level of service is provided at all times. You will also be responsible for asset management and procuring IT consumables, supporting the installation and building of new IT equipment as well as working with end users around the use of equipment. As the trust is looking to continuously improve IT across the schools, you will be involved in supporting upcoming projects which could relate to upgrades, new installations, testing of equipment, focusing on disaster recovery and also liaising with external suppliers. Please note this role will be on site 5 days a week, and you will also be required to travel between both sites, which are very local to each other. What you'll need to succeed In order to be successful in securing this position, you will have proven IT support experience working in an on-site IT support setting, ideally with experience working in the education sector in a school, college or trust. You will be seeking a role where you will have the opportunity to further develop your skills, as well as be keen to get involved in projects allowing you to upskill and learn about new technologies and systems. You will have a proactive approach, as well as be able to provide a high level of customer service when working with end users, with strong communication skills. Experience working on M365 is also essential, as well as access to your own vehicle as you will need to drive between the 2 sites. What you'll get in return In return, you will receive a competitive annual salary of between 25,000 and 27,000 with additional pay for project work for the right candidate. You will also receive an attractive benefits package which includes a local government pension scheme, 28 days holiday plus bank, access to an employee wellbeing platform and various other benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Do you have a positive and helpful attitude towards work and colleagues? Can you work efficiently as part of an extended team? Do you have a willingness to perform above and beyond normal expectations when necessary? If you answered yes to all of the above, continue reading! Working as part of the Trust IT team, we are seeking to appoint an experienced IT Technician to join Leigh Academy Dartford as soon as possible. In this role you would play a key part in ensuring the smooth running of our IT services for the benefit of our staff and students. The IT Technician will; Respond to requests for ICT support in accordance with Help Desk procedures and priorities. To resolve issues within Service Level Agreements (SLA's) assigned by the helpdesk Support the Trusts Team Leaders with install, support and maintenance of all the Academies Trust IT hardware and services. Support Trust Projects by carrying out specific testing as directed by the Project Team. Provide reports on testing that has been completed Our successful candidate will; Be part of a Trust-wide team of approx. 30 IT Technicians with a wealth of experience between them, so you'll be part of a close-knit and supportive group of colleagues Receive 25 days annual leave per annum (plus bank holidays) which increases to 30 days when you've been employed for 5 years Have opportunities to work across multiple Leigh Academies Trust sites, expanding your skill-set in a variety of ways Have access to a range of career development opportunities Have access to an attractive pension scheme (LGPS) Please be aware that the successful candidate must have a valid UK driving licence and access to their own vehicle, as this position will involve traveling between local sites to cover short periods of absence/holiday and project work.

Role overview: CLR Repair Engineer Newark Newark Distribution Centre Permanent Full Time Grade 2 Shift Pattern - A1 shift and A2 shift / working 4 days on 4 days off At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing. We're looking for Repair Technician to join our Research & Development teams, to be able to repair multiple categories of product at component level. You'll work on various projects, including the stabilisation and development of current and new initiatives. Working to the very highest standards as part of a team you'll love using your technical knowledge to help all our customers enjoy their amazing technology. Role overview: As part of this role, you'll be responsible for: • Diagnosing component level faults in a range of technology to effect repairs (including notebooks, desktops, mobiles, flat panels and tablets) • Performing electronic fault-finding including functionality check on different technology • Repairing products to manufacturer guidelines and making cosmetic repairs and checking internal and external modules on technology • Ascertaining the correct warranty status of a product to eliminate damaged products • Continuously assessing and enhancing the performance, security, and scalability of all developed applications • Supporting colleagues and other departments/ functions/ repair categories within repairs as and when required • Working as part of a team, sharing knowledge and experience to develop own skills and techniques • Helping to achieve own and department's set targets for productivity and quality of work within each functional area to deadlines, including issue resolution and damage reduction • Creating a safe working environment, adhering to health and safety policies You will need: • Proven ability to diagnose faults in technology with the use of schematic diagrams • Proven technical ability in the repair of electronic equipment to competent level for multiple categories • Competent in the use of diagnostic and test equipment • Experience in modular recognition • Ability to research and develop new ideas and opportunities • IPC 7711/7721 accreditation would be desirable We know our people are the secret to our success. That's why we're always looking for ways to reward great work. You'll find a host of benefits designed to work for you, including: • Performance related bonus • Competitive pension scheme • Product discounts on the latest tech • A range of wellbeing initiatives Why join us: Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we're in a position to make a real impact on people and the planet. Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we'll do our best to help.

Junior IT Support Technician - Temporary - £13.00 Are you a tech savvy IT Support Technician ready to get involved in a large-scale Windows upgrade? This is an exciting opportunity to join a forward-thinking organisation on a temporary basis for 3 months. You ll be joining a collaborative and fast-paced environment where your input will be key to ensuring seamless service delivery during a critical business transformation. As a Junior IT Support Technician , you ll play a hands-on role supporting users across the UK, both in person and remotely. As a Junior IT Support Technician, you will be: Rebuilding laptops, successfully upgrading hardware and software ensuring all desktops/laptops are at optimum working levels' Supporting the Windows 11 rollout project by building, configuring, and installing new desktop and laptop devices Providing first and second-line technical support to users across various UK sites via phone, MS Teams, email, and face-to-face Troubleshooting software and hardware issues, particularly within Windows environments Managing IT hardware procurement, provisioning, and set-up Collaborating with internal teams, shared services, and third-party vendors to resolve project tickets and queries As a successful Junior IT Support Technician, you will be able to demonstrate the following: A genuine interest in IT with technical knowledge and experience Experience in an IT support or desktop support role within a Windows-based environment Strong working knowledge of Windows 10/11, with confidence in installation and issue resolution Excellent communication and organisational skills, with a proactive and professional approach to service delivery Ability to work both independently and as part of a cross-functional project team A full UK driving licence and access to your own vehicle is desirable, due to occasional travel to regional sites We will consider applications from IT Students who are looking to work for 3 months during the summer break Why you will love working for our client Hourly rate of £13.00 per hour The opportunity to be part of a high-impact, nationally rolled out IT upgrade project Supportive team environment with opportunities to broaden your skills If this Junior IT Support Technician role sounds like a match for your skills and experience, we would love to hear from you and look forward to discussing your application in more detail. Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further. Please note that we are not able to provide support with visa sponsorships and all applicants must be based in the UK and hold the valid right to work in the UK. INDEEDCOMM

Our client is a well-established organisation based in Taunton, and we are supporting their recruitment for an IT and Web Engineer. This is a full-time, fully on site permanent role offering great opportunities! This role will be busy, providing advanced support for users regarding hardware, software, and networking issues, and collaborating with other teams to support back-end web services within the business. Key duties will include; IT Services: Provide advanced support to users for hardware, software, and networking issues. Configure, manage, and troubleshoot networking environments, including Active Directory, Azure, Office 365, network services, Windows Server administration, and VMware and Azure HCI Stack administration. Maintain IT systems in schools, ensuring secure and reliable access to IT services at all locations. Support and maintain IT hardware, including desktops, laptops, and audiovisual (AV) equipment. Provide backup support for AV requirements. Web Services: Manage and maintain internal and external back-end web services for secure functionality. Collaborate with contractors to update, fix bugs, and enhance the content management system. Administer web servers and manage security configurations and SSL certificates. Support web applications with database management to ensure data integrity. Set up API integrations between internal and external services with external partners. Additional Responsibilities: Develop internal applications with tools like Microsoft PowerApps and SharePoint to automate workflows and enhance user experience. Assist in integrating new technologies to improve the IT infrastructure. Provide training and guidance to staff on IT and web systems. Document processes and maintain technical records for consistency in support efforts. Salary up to 30000 + great benefits Qualifications/Experience A strong background in IT services, ideally to degree level or equivalent , must have GCSE English and Maths (grades A -C) or equivalent Proficiency in Microsoft networking technologies and web development/integration/hosting tools. Experience providing IT support to end users with varying levels of ability, both in person and remotely. Ability and experience of prioritising issues and problems Experience in installing, troubleshooting and maintaining a wide range of Windows & Mac devices and peripherals. Ability to prioritise and organise work effectively, work to strict deadlines and remain calm under pressure Ability to resolve complex problems using your own initiative Desirable: IT experience at technician (2nd or 3rd line) level. Experience of providing IT support in an education environment. Experience working with education-based systems (including MIS/CMS information systems) Website management.

Your new company A high school in Stockport has approached Hays seeking an experienced IT professional from the education for a Network Manager role. The school has over 800 pupils from ages 11 -16 and over 100 staff and, with a long-standing and well-established IT team, they are looking for an IT Manager to take the reins from their current Network Manager as he retires later this year. Your new role This is an exciting opportunity for either an experienced Network Manager to join a thriving school, or for a senior IT Technician from the education sector to take their first management role. As the network manager, your main responsibilities will be: To manage the school's infrastructure, including servers, networks, security systems, helpdesk and troubleshooting services. Maintain and upgrade software applications. Oversee network administration, including setting up new staff and pupils and controlling access rights. Hold regular team meetings with ICT support staff, manage their performance and undertake appraisals. Maintain a high level of security of school networks, including firewalls, antivirus software and access control systems with back-up data Work closely with the wider IT team, which will include overseeing 1 apprentice. Liaise with academic staff and senior leadership, keeping up to date on upcoming changes from an IT perspective. Overseeing the roll-out of IT projects across the school, with the support of Local Authority IT services. What you'll need to succeed In order to secure this role, the ideal candidate would have : Proven experience in IT (Education sector experience desirable) Relevant IT qualifications Leadership or mentoring experience Experience of using Google Workspace, school MIS systems and server administration Have excellent customer service skills and be personable (able to understand and empathise with non-technical users) Knowledge of data protection requirements and cybersecurity polices Be highly organised and proactive Have an analytical mindset and ability to collate and interpret data What you'll get in return In return, you will be paid a competitive salary of between 36,000 and 40,500 dependent on experience, as well as receiving an attractive benefits package. This benefits package will include 28-days holiday (plus bank holidays), then an extra 2 days after 5 years' service and an attractive local government pension scheme. You will also gain access to an employee scheme, which includes benefits such as cycle to work, wellbeing, gym memberships, health plans. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Working here isn't just a job. You can advance your career at Avove, and we'll reward you with a range of benefits that recognise great work. We provide full training and continuous development to help you reach your potential. We strive to create an inclusive working environment where everyone can be themselves. Join us and take the next step towards a fulfilling career. About the role We are currently recruiting for Senior Technicians to join our UK wide Water Design Team. The positions are required to support our expanding Water Utilities workload and will typically involve providing designs for water and wastewater, infrastructure, and non-infrastructure projects as part of a multi-disciplinary design team. This will include design delivery at all stages, from feasibility and optioneering through to detailed designs for construction and commissioning. The specific roles are required primarily to support our long-term frameworks with Northumbrian Water Group, Severn Trent Water and United Utilities. There will be additional opportunities to work on other projects and frameworks throughout the UK for a variety of clients including Scottish Water and Edinburgh Airport. This is a permanent position and will be of a hybrid nature ideally based in or around any of our Glasgow, Durham or Birmingham offices, however, other locations or alternative ways of working would be given due consideration. With the additional travel this you must have a full UK driving license. What will your day look like Work to appropriate project controls, guidelines and procedures. Support the design team and other team members in undertaking a wide range of design related tasks. Produce design outputs in accordance with the company and client CAD procedures and standards. Have an understanding of BIM on a project and be able to lead on its implementation Supervise Technicians and Trainee Technicians where necessary. Be familiar with water and wastewater, infrastructure and non-infrastructure design techniques and solutions. Understand the structure and activities of the business. Have a basic knowledge of our clients and the water market in general. Work collaboratively within a team environment. Understand the importance of delivering to programme and notifying the design lead when issues that affect delivery arise. Understand and use the relevant Quality Management System processes and procedures throughout the project lifecycle. Ensure compliance with all relevant health, safety and environmental legislation, particularly the CDM Regulations. About you A relevant degree qualification or have completed a learning agreement/apprenticeship and obtained a relevant technical qualification (HNC, HND etc.). A basic understanding of the design of water/wastewater infrastructure and non-infrastructure works, but open to learn if coming from another civil engineering background with appropriate experience. Open and flexible to use Autodesk packages aligned to project needs. Knowledge of AutoCAD, Civil 3D, Revit & Navisworks, specialising in either Civil 3D or Revit. Have the adaptability and understanding to help in the upskilling of people and development of software families or parts lists. Computer literate and conversant with the MS Office suite. Strong written and oral communication and organisational skills and to produce reports in clear concise English. Proven ability to work within a team environment with the right temperament and dedicated approach to meet project deadlines. Client focused approach to service delivery. Self-motivated with the drive to achieve continuous improvement targets. Strong health & safety focus. Positive attitude in taking advantage of software learning and training materials in problem solving. Please note that candidates with qualifications that do not fully match the above criteria but have relevant equivalent experience are invited to apply. What's in it for you We offer a rewarding salary that is tailored to your skills and experience. But that's not all! We celebrate hard work and give recognition to our colleagues. In addition to this, we understand that one size doesn't fit all so everyone has access to a variety of flexible benefits that work for you. 24 days holiday plus bank holidays Private personal medical insurance Company pension scheme Life assurance Family friendly policies A selection of lifestyle benefit options Financial wellbeing programme Employee assistance program for health and wellbeing and onsite mental health first aiders to support our colleagues We love to give back so we offer you volunteering days in your community and charity matched giving where we will boost your fundraising.

At Trane Technologies TM and through our businesses including Trane and Thermo King , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. Position Overview: The Service Technician is responsible for providing exceptional customer service and technical support. This role plays a crucial role to deliver the highest standards of service in the most efficient manner to maintain customer plant and equipment as installed on site covered by our maintenance and service contract. The goal is to maximize service technician productivity and enhance the overall customer experience and improve operational technical processes. Ideal candidate to be in the OX area of the UK. Key Responsibilities: Customer and Technical: Ability to diagnose system problems when servicing products and equipment on assigned projects and customer site visits. Attend customer sites to carry out work for Planned Preventative Maintenance (PPM), Customer Breakdowns, Warranty work, Hire and Commissioning workloads. Build and maintain strong relationships with customers, acting as a trusted point of contact Collaboration with Service desk, Sales, and Operations Team: Establish strong communication channels to share key customer insights Able to use cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units Reporting and Analysis: Generate regular reports on completed invoiced work orders Customer Relationship Management: Foster strong relationships with customers through exceptional customer service Communications with supervisors, regions service managers and senior technicians, and customers on updates and to drive continuous improvement. Internal Controls and Administration: Proven experience in service or field-based technician role Strong knowledge of customer service principles Excellent interpersonal skills, with the ability to motivate technicians to deliver customer experiences Effective communication skills Analytical thinking and problem-solving abilities Proficiency in using, Apps, diagnostic software, and MS Office Suite Skills and Capabilities: Knowledge of manufacturing industry an advantage; People and communication skills with a positive mindset Able to work with minimal supervision Appropriate skilled based certificates with F-Gas Able to cover standby and call outs on a planned scheduled basis to include weekday, weekends and bank holidays Proficient in using Microsoft Office Suite UK Drivers licence as a company vehicle will be allocated Right to Work status confirmed for Country of application You can look forward to: Competitive salary and benefits including pension, healthcare, life insurance and wellbeing platforms; Company van A fast-paced working environment An excellent working culture and community A structured induction plan with continued learning and development A key role where you can make a direct contribution to our business We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Working here isn't just a job. You can advance your career at Avove, and we'll reward you with a range of benefits that recognise great work. We provide full training and continuous development to help you reach your potential. We strive to create an inclusive working environment where everyone can be themselves. Join us and take the next step towards a fulfilling career. About the role We are currently recruiting for CAD Manager to join our Northumbrian Water (NWG) design team. The position is required to support our expanding Water Utilities workload and will typically involve providing designs for water and wastewater, infrastructure, and non-infrastructure projects as part of a multi-disciplinary design team. This will include design delivery at all stages, from feasibility and optioneering through to detailed designs for construction and commissioning. The specific role is required primarily to support our emerging long-term framework with Northumbrian Water Group however there will be ample opportunities to work on other projects and frameworks throughout the UK for a variety of clients. This is a permanent position and will be of a hybrid nature ideally based in or around our Durham office and NWG's office in Pity Me, however, alternative ways of working would be given due consideration. This role requires a full driving license. What will your day look like • Oversee the entire CAD Process from initial design to final documentation • Work to appropriate project controls, guidelines and procedures. • Lead CAD design and document control teams and other team members in undertaking a wide range of design related tasks. • Lead design outputs in accordance with the company and client CAD procedures and standards. • Lead the development and implementation on CAD standards, ensuring consistency and accuracy • Manage and mentor all grades of CAD technicians • Support CAD software and hardware management licensing, performance and compatibility • Manage vendor and partners' CAD management relationships • Support and develop the CAD structure and activities of the business. • Support and promote innovation and technology About you • A relevant degree qualification or have completed a learning agreement/apprenticeship and obtained a relevant technical qualification (HNC, HND etc.). • A basic understanding of the design of water/wastewater infrastructure and non-infrastructure works. • Have a good understanding of BIM on a project and be able to lead on its implementation. • Computer literate and conversant with the MS Office suite, Sharepoint and with knowledge of Autodesk Construction Cloud ACC, AutoCAD, Autodesk Bridge, Revit, Civils 3D, Datum 360 for asset management and or other related engineering packages • Be familiar with water and wastewater, infrastructure and non-infrastructure design techniques and solutions. • Have a basic knowledge of our clients and the water market in general. • Strong written and oral communication and organisational skills and to produce reports in clear concise English. • Proven ability to work within a team environment with a dedicated approach to meet project deadlines. • Client focused approach to service delivery. • Self-motivated with the drive to achieve continuous improvement targets. Please note that candidates with qualifications that do not fully match the above criteria but have relevant equivalent experience are invited to apply. What's in it for you We offer a rewarding salary that is tailored to your skills and experience. But that's not all! We celebrate hard work and give recognition to our colleagues. In addition to this, we understand that one size doesn't fit all so everyone has access to a variety of flexible benefits that work for you. • 24 days holiday plus bank holidays • Company car/ car allowance • Company pension scheme • Life assurance • Family friendly policies • A selection of lifestyle benefit options • Financial wellbeing programme • Employee assistance program for health and wellbeing and onsite mental health first aiders to support our colleagues • We love to give back so we offer you volunteering days in your community and charity matched giving where we will boost your fundraising. About us We design, build and maintain the UK's utilities infrastructure to help transform local communities for the better. We provide cutting-edge and sustainable engineering solutions and play a critical role in helping to keep the water running, the lights on and people connected. We are an expert, responsible and agile partner, providing vital services to water, power and telecommunications sectors. We work closely with our clients to help protect and improve their assets, enhance customer experience and protect the natural environment. Everything we do is designed to drive continual improvement and move life forward. We are proud to work in partnership with leading utility providers, including Severn Trent, United Utilities, Yorkshire Water, Northern PowerGrid, Northumbrian Water Group, Scottish Power Energy Networks and Scottish Water We are an equal opportunities employer . We welcome applications from candidates of all races, genders, disabilities, religions, ages and sexual orientations. We know that having a diverse workforce encourages new perspectives, inspires creativity and creates an engaging workplace and we are committed to creating an inclusive environment where all colleagues can thrive. When it comes to inclusion, we're making sure we keep up the progress with our Communities of Practice, who help us do just that. What next We encourage you to apply for this role as soon as you can. We recognise talent waits for no one, so we progress candidates individually through all stages of recruitment process. If you have any questions, please reach out for an informal discussion.

Job Title: Technical Support Administrator Temporary 12 months Overall Purpose of Job To be responsible for the initial progress of ICT support requests including categorisation and allocation via our Helpdesk system whilst being an advocate in the use of self-service options for customers using the ICT service. To also manage and administer asset and contract Management systems and all relevant administration tasks that support our ICT operations. We offer all our employees a great package of benefits, including: Competitive salary £26,069.18 which is bench marked against other employers Enrolment on our Aviva pension scheme (9.5% employer contribution) 30 days holiday (plus extra days off for Bank Holidays/Birthdays) Health care scheme Flexible/agile working, plus the option to work from home if your role allows Enhanced maternity/paternity pay Continual professional development including management development. A dedicated health and wellbeing programme (access to a variety of support and free benefits) Time out of work to carry out volunteer opportunities Main Responsibilities To monitor and maintain the Helpdesk System, logging, assigning, and closing calls as appropriate To provide support and insight as the frontline service to all technicians aiding them to have as much information regarding the requests for support. This is done via in depth triage to gain clarity on faults to aid the technical journey. Carry out initial diagnostics and 1st line technical support, building knowledge where workload allows to strengthen that first point of call service. Provide ICT support to all users of within the group, understanding that requests are dynamic in nature. Planning, co-ordinating and introducing new starters to the business by supplying them with their equipment and their initial introduction to the Technology we use at Ongo and to ensure they have an understanding of our core processes i.e., password reset, how to access our service etc. Co-ordinating leavers to the business ensuring our technicians have the insight of leaving dates and that we retrieve our relevant assets from a member of staff leaving our business. Respond to all helpdesk calls within service standards, escalating as required To improve the UX of our Helpdesk system and suggest further improvements for self-service support To monitor stocks of consumables and spares, market testing across a broad range of suppliers to ensure we are getting value for money and preparing purchase orders for replacements when required. Being aware of the overall market leaders, changes to extensively used stock and keeping abreast with pricing inflation to meet our internal contract standing orders and VFM policy. To aid the processing of invoices for services as well as goods by adding purchase orders for these to our systems, maintaining good relationships with our internal Finance team to ensure the smooth processing of supplier payment. To maintain the Asset Register and keep it up to date with all Hardware & Software. Liaise with various 3rd party suppliers to aid the progression of support whilst building quality relationships to maintain the service we receive. To monitor automated error reporting from hardware and software To assist with contract administration duties To implement the disposal process for equipment s end of life cycle. This entails itemising, recording, checking condition for sale and safety and preparing for transit. Administration and approval process required and a need to work with our 3rd party on the transition of this equipment compliantly. This is normally carried out twice a year. To produce monthly performance stats to aid ICT Management team to produce a spotlight report. To provide support at other satellite offices where appropriate and where there is a business need. Knowledge, Skill & Experience Required A general knowledge of basic IT support (1st line support) with some experience in an ICT setting or working towards a recognised ICT qualification. Logical and solution orientated individual The ability to explain technical issues to non- technical staff The ability to prioritise and multitask with several diverse requests at any one time The ability to communicate openly and with ease to all customers and stakeholders Ability to perform well in a high-pressured environment Self-motivated and innovative The ability to openly collaborate with team members An approachable manner with experience in customer service CLOSING DATE FOR APPLICATIONS FRIDAY 30 MAY 2025

Are you the kind of person who thrives in a fast-paced environment, but brings order to it? Our client, a fast-moving and tech-focused MSP, is on the hunt for an IT Support Coordinator, who actively leads the team and streamlines their operations. This role is ideal for someone with a background in IT or tech support who understands how service desks really run and knows how to keep everything (and everyone) on track. But here's the twist: we're not just looking for a scheduler. We're looking for someone who understands the tech behind the tickets, especially when it comes to servers and infrastructure. What You'll Be Doing: Be the frontline traffic controller for all incoming IT service requests, from routine support tickets to urgent escalations. Prioritise and assign tasks with precision, ensuring technicians are focused and customers are informed. Monitor workflow across the board, jumping in to rebalance workloads and timelines as needed. Use your working knowledge of servers and IT systems to properly scope tasks, spot gaps and understand technical urgency. Communicate clearly with both technicians and end-users, translating tech talk into actionable updates. Keep documentation, processes and SLAs clean, current and client ready. Be the central support of the service desk, a calm and steady force in a busy MSP environment. What You'll Bring: Experience in an MSP, IT support, or technical coordination role. Familiarity with server environments (Windows Server, virtualisation, backups, patching, etc.), you don't need to be a technician, but you do need to know what matters. A keen eye for priorities, dependencies, and deadlines. The confidence to juggle fast-moving parts while keeping people aligned and customers happy. Clear, customer-first communication skills across emails, platforms, or calls. A knack for staying calm under pressure and thriving in a team that moves fast. What's In It for You? Up to 45k dependent on experience + performance-based bonus. Tools, mentorship, and real-world projects to grow your skillset fast. A culture that values clarity, ownership and forward-thinking. Regular team events and a close-knit team that knows how to have fun. The chance to step into the engine room of an MSP and make it run smoother, smarter and faster. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. ME14903

3rd Line Support Technician, Windows, Cloud, Woodstock, Oxfordshire to £45,000 A leading Service Provider is looking to recruit a 3rd Line Support Technician to provide outstanding support for their client of 900 users based in Woodstock, Oxfordshire and offices around the UK. This role is a mixture of 3rd Line/infrastructure support, system maintenance tasks & project work and requires the technician to be flexible, agile and resourceful. Good communication skills are essential as are an attention to detail, the quality of your work must be exceptional. Main Tasks and Competencies Working with the Service Desk team on escalated issues, support and knowledge transfer Administer and maintain client network and infrastructure and the VMware infrastructure and SANs Pro-actively build own knowledge and experience to keep up to date with existing and emerging technologies Monitor and troubleshoot server and network performance Liaise with 3rd parties in regard to logging technical queries Carry out 3rd line daily checks, reporting & resolving issues to the agreed procedure Ensure client DR systems are fully operational and business continuity plans are current and that there is secure access to key services and data from any location Research, recommend, plan and implement infrastructure system projects Take ownership of the lifecycle of customer s software as defined by the Manager, ensuring new software and its subsequence updates are fully tested before entering the production environment Proactively look at ways of making improvements in all areas of the client s IT Applies knowledge of Information Security to ensure all company and client data and systems are kept safe from threats Approaches issues in a logical manner and takes ownership through to completion Technical Skills and Qualifications Essential Security Infrastructure (Firewalls etc) Windows Desktop environments, including the latest Windows Version Windows Server (Apply online only) Microsoft Exchange Server 2013 / 2016 / Office 365 Networking LAN, VLAN s, Wi-Fi, WAN, Firewalls Virtualisation VMware / Hyper-V Understanding of Information Security best practices Understanding of ITIL best practices Good knowledge of backup and replication systems Desirable Office 365 Suite Administration Experience Knowledge of Microsoft System Centre Configuration Manager; including software/OS deployment Cloud Hosting (AWS, Azure) Experience with DR and Backups Technologies, in particular ArcServe Cloud Antivirud & Managed Networks Cloud managed telephony Cloud migration experience Microsoft Intune Cyber Essentials Plus & ISO27001

Are you a 1st Line Technician ready for your next career move? Maybe you've been in your current role for a year or two and feel it's time to step up? We're partnering with a long-standing client who's looking to welcome a new team member on a permanent basis. While you'll certainly continue to grow your technical skills (as with any IT role), what truly sets this opportunity apart is its emphasis on customer service and user experience. If you're someone who thrives on delivering outstanding service, has a natural way with people and knows how to make a great impression over the phone, we'd love to hear from you. Your next move starts here: Up to £27k per annum DOE + 5% performance-based bonus Ongoing training & certifications - Stay ahead in IT! Team socials & supportive environment Career progression opportunities Where You Fit In: Handle incoming customer communications, to ensure you impress with excellent service and uphold the business' strong reputation. Build and maintain great relationships with customers and third-party partners, working together to achieve success. Manage and resolve service cases in their IT tool, maintaining high standards for service levels and communication. Improve their service desk tools, like updating the knowledge base, customer guides, and processes. Take advantage of a supportive work environment to grow your skills, while helping colleagues grow too. Learn about small and medium business IT solutions, including Microsoft Windows, Office 365, networking, virtualisation, software updates, and backup technologies. What Makes You a Great Fit? At least 1 year of IT support experience within an office environment. Strong communication & problem-solving skills. Ability to stay organised in a fast-paced environment. A driving license & your own car (due to location). Flexibility for occasional paid overtime. Refer a friend and earn a retail voucher worth up to £500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. ME14902

Tier 3 Service Desk Technician Oldbury Hybrid Working model after 6-month period 30,000 to 35,000 (negotiable depending on experience) Permanent Opportunity The Role As a Tier 3 Service Desk Technician, you will act as an escalation point for complex technical issues that cannot be resolved by Tiers 1 and 2. You will troubleshoot, diagnose, and resolve high-level infrastructure, network, and software problems while contributing to project work and system improvements. What We Offer / Benefits: Holidays: 20 days annual leave + bank holidays + 3 extra days at Christmas Flexible working: After 6-month probation, hybrid working (3 days in office, 2 days from home) Pension scheme Career progression opportunities: Technical team of eighteen with pathways to advance into field engineering, and specialist roles. Company socials: Team activities such as go-karting, NQ64 gaming bar nights, charity quiz nights, Christmas parties. Football industry exposure: Investment in football clubs, early access to cutting-edge VR, digital displays, tills, hospitality, venue technology etc. West Bromwich hospitality box access for employees. Community and Charity Involvement Opportunities for professional development and certifications Supportive and friendly working environment Modern office in Oldbury with on-site parking, hybrid working model after probationary period Company events and team-building activities Key Responsibilities Provide advanced technical support across a range of technologies (servers, networking, cloud platforms) Take ownership of escalated tickets, ensuring timely resolution and excellent customer service Monitor system performance and security, proactively resolving potential issues Assist with project planning and implementation (e.g., migrations, rollouts, upgrades) Create and maintain documentation for systems, processes, and solutions Collaborate with internal teams and third-party vendors to support service delivery Mentor and support junior service desk technicians Be flexible to attend match day on site response as and when required, paid at time and a half. Requirements Proven experience in a Tier 3 IT support role Strong knowledge of Microsoft technologies, including Office 365, Azure, Windows Server, and Active Directory Networking expertise (TCP/IP, DNS, DHCP, VPN, firewalls) Experience with virtualisation platforms (Hyper-V, VMware) Familiarity with backup solutions, cybersecurity tools, and remote management systems Excellent communication and problem-solving skills Proven experience in an MSP environment is essential. Strong technical troubleshooting skills. Experience in networking and infrastructure support. Proficiency with Windows Server, Active Directory, Office 365, and Microsoft Exchange. Experience with virtualisation technologies such as VMware or Hyper-V. Knowledge of firewalls, routers, and switches. Experience with remote monitoring and management (RMM) tools. Familiarity with backup and disaster recovery solutions. Ability to work independently and as part of a team. A proactive and customer-focused approach. Flexible to attend match day on site response, which will be paid at time and a half. If you are a highly skilled IT professional looking for your next challenge in a dynamic environment, we would love to hear from you. Please make sure before applying that you are able to get to the Oldbury area and will commit to the commute for the days where you will be required to be office based. Please apply with your most up to date CV to be considered.

We're excited to be partnering once again with a long-standing and highly respected client, this time, to find a confident and driven 2nd Line Technician who's ready to take their career to new heights. Why This Role Stands Out: You won't be another number in a large support machine. You'll be a key part of a tight knit, 10 person service desk team, working hands-on with a variety of technologies across diverse customer environments. This is more than just a helpdesk job, it's a springboard for your career in IT. Whether you're stepping up from 1st Line or looking to further your career in 2nd Line, this is your opportunity to thrive in a fast-paced MSP where learning and career development are actively encouraged. What You'll Be Doing: Be a go-to problem solver for complex support queries-via phone, email, and ticketing systems. Work on meaningful IT projects and help onboard exciting new clients. Build trusted relationships with users and customers through exceptional service and communication. What You'll Bring: 2 - 4 years of experience in an MSP or similar high-pressure IT environment. A customer focused mind-set and excellent communication skills Solid knowledge of: Windows Server & Active Directory Virtualisation (Hyper-V, VMware, Dell) Networking (switches, firewalls) VDI platforms (Citrix, RDS) Backup technologies (Veeam, off-site) A sharp eye for detail, solid organisational skills, and a proactive mindset. Please Note: Individuals must have a driving licence and access to a vehicle The Perks: Up to 45k DOE Performance-Based Bonus Company Pension Wellness perks, including access to gym facilities (on-site and local) Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.