Join Our Team as Deputy Store Manager Guernsey Are you a natural leader with a passion for people, pets, and retail? Were looking for a Deputy Store Manager to help lead our fantastic team in Guernsey. In this key role, youll work side by side with the Store Manager to deliver an outstanding customer experience and keep our store running smoothly every day click apply for full job details
Jun 03, 2025
Full time
Join Our Team as Deputy Store Manager Guernsey Are you a natural leader with a passion for people, pets, and retail? Were looking for a Deputy Store Manager to help lead our fantastic team in Guernsey. In this key role, youll work side by side with the Store Manager to deliver an outstanding customer experience and keep our store running smoothly every day click apply for full job details
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We need an experienced Senior Procurement Manager to join our Corporate & Business Procurement team. You'll lead the strategy for all outsourced contact centres across Sky UK. What you'll do: • Lead the way: Develop and deliver the sourcing strategy for contact centres, using your industry knowledge and Sky's global reach to get the best deals and partnerships. • Negotiate big deals: Manage major agreements with key suppliers, making sure they fit with Sky's long-term goals and targets. • Find savings: Analyse spending, spot opportunities to save, and develop smart sourcing strategies to achieve cost savings and drive efficiency across your spend area. • Build relationships: Create and manage strong relationships with internal stakeholders and key suppliers. • Manage risk: Stay ahead of industry trends, market changes and handle potential risks. • Work across teams: Partner with colleagues across Europe and the wider Sky Group (including Italy, Germany, and the US). What you'll bring: • Contact centre expert: Proven procurement experience in the contact centre industry. • Strategic leader: Able to develop and deliver strategies in a global company. • Negotiation pro: Confident leading complex negotiations with senior people. • Team player: Excellent at building relationships with different teams across the globe. • Results-focused: Driven to achieve cost savings and make things more efficient. Procurement The Procurement team spans Comcast, NBCUniversal and Sky, proactively managing a trusted supplier network across the globe to protect our business and drive long-term value. We utilise expertise, scale, and a deep-rooted understanding of our business to navigate the global marketplace - balancing value, risk, and social responsibility to deliver for our clients, our suppliers, and the communities we serve. Our team accelerates transformation and innovation by bringing together the right people, products and services and create the technologies and experiences that our brands are known for. We create connections across Comcast, NBCUniversal and Sky to generate greater value for our business and opportunities for our teammates - today, and in the future. The Rewards There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place • A generous pension package • Private healthcare • Discounted mobile and broadband • Where you'll work • SKY HQ Osterley UK How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about.
Jun 03, 2025
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We need an experienced Senior Procurement Manager to join our Corporate & Business Procurement team. You'll lead the strategy for all outsourced contact centres across Sky UK. What you'll do: • Lead the way: Develop and deliver the sourcing strategy for contact centres, using your industry knowledge and Sky's global reach to get the best deals and partnerships. • Negotiate big deals: Manage major agreements with key suppliers, making sure they fit with Sky's long-term goals and targets. • Find savings: Analyse spending, spot opportunities to save, and develop smart sourcing strategies to achieve cost savings and drive efficiency across your spend area. • Build relationships: Create and manage strong relationships with internal stakeholders and key suppliers. • Manage risk: Stay ahead of industry trends, market changes and handle potential risks. • Work across teams: Partner with colleagues across Europe and the wider Sky Group (including Italy, Germany, and the US). What you'll bring: • Contact centre expert: Proven procurement experience in the contact centre industry. • Strategic leader: Able to develop and deliver strategies in a global company. • Negotiation pro: Confident leading complex negotiations with senior people. • Team player: Excellent at building relationships with different teams across the globe. • Results-focused: Driven to achieve cost savings and make things more efficient. Procurement The Procurement team spans Comcast, NBCUniversal and Sky, proactively managing a trusted supplier network across the globe to protect our business and drive long-term value. We utilise expertise, scale, and a deep-rooted understanding of our business to navigate the global marketplace - balancing value, risk, and social responsibility to deliver for our clients, our suppliers, and the communities we serve. Our team accelerates transformation and innovation by bringing together the right people, products and services and create the technologies and experiences that our brands are known for. We create connections across Comcast, NBCUniversal and Sky to generate greater value for our business and opportunities for our teammates - today, and in the future. The Rewards There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place • A generous pension package • Private healthcare • Discounted mobile and broadband • Where you'll work • SKY HQ Osterley UK How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about.
If you love working in the Field, dealing with people and helping to resolve debt then we would love to hear from you! As our client continues to grow and expand their portfolio, they are looking to further increase their team of over one hundred field based officers across the country to meet client demand and maintain exceptionally high service standards to our clients. This role is predominantly field based and all applicants are required to hold a full clean driving license and their own motor vehicle with adequate business insurance. Benefits Car Cash Allowance paid monthly 3% Pension after 3 months Monthly commission 5 weeks holiday (Xmas Shut Down) Great long term development opportunities Full training provided Work is received centrally and distributed to their field team via their Team Leader infrastructure to ensure that all officers have adequate work to provide a solid and recurring income. SKILLS AND EXPERIENCE Must be organised and follow protocols to deliver maximum return on investment per account issued. Must be adaptable and flexible to the varied environments that are presented by the portfolio of work. Good work ethic. Negotiating skills. Approachable. Multi-task. Able to discuss with Management above and below. Able to work as a team. Ability to make quick decisions/judgments. Able to plan and manage workload appropriately. KEY RESPONSIBILITIES AND DUTIES The role of a Debt Resolution Officer is to act as a representative of the company to deliver a range of services that are required by the various utility companies. The core activity focuses on visiting the premises of their client s customers and performing the following functions connected with their gas and electricity supply: Awareness of Debt and Resolution Capability. Gaining additional Customer Data. E.g. Meter Reads, Vulnerabilities etc. Execution of documentation to secure payment to the client. Execution of Warrants to secure payment / access to deliver resolution. This role requires the applicant to be articulate and well presented to represent the business as well as being able to adapt well to both different and in some cases, challenging scenarios. Full training and onboarding will be provided as well as the back up a regional team leader to assist across the work assigned.
Jun 03, 2025
Full time
If you love working in the Field, dealing with people and helping to resolve debt then we would love to hear from you! As our client continues to grow and expand their portfolio, they are looking to further increase their team of over one hundred field based officers across the country to meet client demand and maintain exceptionally high service standards to our clients. This role is predominantly field based and all applicants are required to hold a full clean driving license and their own motor vehicle with adequate business insurance. Benefits Car Cash Allowance paid monthly 3% Pension after 3 months Monthly commission 5 weeks holiday (Xmas Shut Down) Great long term development opportunities Full training provided Work is received centrally and distributed to their field team via their Team Leader infrastructure to ensure that all officers have adequate work to provide a solid and recurring income. SKILLS AND EXPERIENCE Must be organised and follow protocols to deliver maximum return on investment per account issued. Must be adaptable and flexible to the varied environments that are presented by the portfolio of work. Good work ethic. Negotiating skills. Approachable. Multi-task. Able to discuss with Management above and below. Able to work as a team. Ability to make quick decisions/judgments. Able to plan and manage workload appropriately. KEY RESPONSIBILITIES AND DUTIES The role of a Debt Resolution Officer is to act as a representative of the company to deliver a range of services that are required by the various utility companies. The core activity focuses on visiting the premises of their client s customers and performing the following functions connected with their gas and electricity supply: Awareness of Debt and Resolution Capability. Gaining additional Customer Data. E.g. Meter Reads, Vulnerabilities etc. Execution of documentation to secure payment to the client. Execution of Warrants to secure payment / access to deliver resolution. This role requires the applicant to be articulate and well presented to represent the business as well as being able to adapt well to both different and in some cases, challenging scenarios. Full training and onboarding will be provided as well as the back up a regional team leader to assist across the work assigned.
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We need an experienced Senior Procurement Manager to join our Corporate & Business Procurement team. You'll lead the strategy for all outsourced contact centres across Sky UK. What you'll do: • Lead the way: Develop and deliver the sourcing strategy for contact centres, using your industry knowledge and Sky's global reach to get the best deals and partnerships. • Negotiate big deals: Manage major agreements with key suppliers, making sure they fit with Sky's long-term goals and targets. • Find savings: Analyse spending, spot opportunities to save, and develop smart sourcing strategies to achieve cost savings and drive efficiency across your spend area. • Build relationships: Create and manage strong relationships with internal stakeholders and key suppliers. • Manage risk: Stay ahead of industry trends, market changes and handle potential risks. • Work across teams: Partner with colleagues across Europe and the wider Sky Group (including Italy, Germany, and the US). What you'll bring: • Contact centre expert: Proven procurement experience in the contact centre industry. • Strategic leader: Able to develop and deliver strategies in a global company. • Negotiation pro: Confident leading complex negotiations with senior people. • Team player: Excellent at building relationships with different teams across the globe. • Results-focused: Driven to achieve cost savings and make things more efficient. Procurement The Procurement team spans Comcast, NBCUniversal and Sky, proactively managing a trusted supplier network across the globe to protect our business and drive long-term value. We utilise expertise, scale, and a deep-rooted understanding of our business to navigate the global marketplace - balancing value, risk, and social responsibility to deliver for our clients, our suppliers, and the communities we serve. Our team accelerates transformation and innovation by bringing together the right people, products and services and create the technologies and experiences that our brands are known for. We create connections across Comcast, NBCUniversal and Sky to generate greater value for our business and opportunities for our teammates - today, and in the future. The Rewards There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place • A generous pension package • Private healthcare • Discounted mobile and broadband • Where you'll work • SKY HQ Osterley UK How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about.
Jun 03, 2025
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We need an experienced Senior Procurement Manager to join our Corporate & Business Procurement team. You'll lead the strategy for all outsourced contact centres across Sky UK. What you'll do: • Lead the way: Develop and deliver the sourcing strategy for contact centres, using your industry knowledge and Sky's global reach to get the best deals and partnerships. • Negotiate big deals: Manage major agreements with key suppliers, making sure they fit with Sky's long-term goals and targets. • Find savings: Analyse spending, spot opportunities to save, and develop smart sourcing strategies to achieve cost savings and drive efficiency across your spend area. • Build relationships: Create and manage strong relationships with internal stakeholders and key suppliers. • Manage risk: Stay ahead of industry trends, market changes and handle potential risks. • Work across teams: Partner with colleagues across Europe and the wider Sky Group (including Italy, Germany, and the US). What you'll bring: • Contact centre expert: Proven procurement experience in the contact centre industry. • Strategic leader: Able to develop and deliver strategies in a global company. • Negotiation pro: Confident leading complex negotiations with senior people. • Team player: Excellent at building relationships with different teams across the globe. • Results-focused: Driven to achieve cost savings and make things more efficient. Procurement The Procurement team spans Comcast, NBCUniversal and Sky, proactively managing a trusted supplier network across the globe to protect our business and drive long-term value. We utilise expertise, scale, and a deep-rooted understanding of our business to navigate the global marketplace - balancing value, risk, and social responsibility to deliver for our clients, our suppliers, and the communities we serve. Our team accelerates transformation and innovation by bringing together the right people, products and services and create the technologies and experiences that our brands are known for. We create connections across Comcast, NBCUniversal and Sky to generate greater value for our business and opportunities for our teammates - today, and in the future. The Rewards There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place • A generous pension package • Private healthcare • Discounted mobile and broadband • Where you'll work • SKY HQ Osterley UK How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about.
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We need an experienced Senior Procurement Manager to join our Corporate & Business Procurement team. You'll lead the strategy for all outsourced contact centres across Sky UK. What you'll do: • Lead the way: Develop and deliver the sourcing strategy for contact centres, using your industry knowledge and Sky's global reach to get the best deals and partnerships. • Negotiate big deals: Manage major agreements with key suppliers, making sure they fit with Sky's long-term goals and targets. • Find savings: Analyse spending, spot opportunities to save, and develop smart sourcing strategies to achieve cost savings and drive efficiency across your spend area. • Build relationships: Create and manage strong relationships with internal stakeholders and key suppliers. • Manage risk: Stay ahead of industry trends, market changes and handle potential risks. • Work across teams: Partner with colleagues across Europe and the wider Sky Group (including Italy, Germany, and the US). What you'll bring: • Contact centre expert: Proven procurement experience in the contact centre industry. • Strategic leader: Able to develop and deliver strategies in a global company. • Negotiation pro: Confident leading complex negotiations with senior people. • Team player: Excellent at building relationships with different teams across the globe. • Results-focused: Driven to achieve cost savings and make things more efficient. Procurement The Procurement team spans Comcast, NBCUniversal and Sky, proactively managing a trusted supplier network across the globe to protect our business and drive long-term value. We utilise expertise, scale, and a deep-rooted understanding of our business to navigate the global marketplace - balancing value, risk, and social responsibility to deliver for our clients, our suppliers, and the communities we serve. Our team accelerates transformation and innovation by bringing together the right people, products and services and create the technologies and experiences that our brands are known for. We create connections across Comcast, NBCUniversal and Sky to generate greater value for our business and opportunities for our teammates - today, and in the future. The Rewards There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place • A generous pension package • Private healthcare • Discounted mobile and broadband • Where you'll work • SKY HQ Osterley UK How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about.
Jun 03, 2025
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We need an experienced Senior Procurement Manager to join our Corporate & Business Procurement team. You'll lead the strategy for all outsourced contact centres across Sky UK. What you'll do: • Lead the way: Develop and deliver the sourcing strategy for contact centres, using your industry knowledge and Sky's global reach to get the best deals and partnerships. • Negotiate big deals: Manage major agreements with key suppliers, making sure they fit with Sky's long-term goals and targets. • Find savings: Analyse spending, spot opportunities to save, and develop smart sourcing strategies to achieve cost savings and drive efficiency across your spend area. • Build relationships: Create and manage strong relationships with internal stakeholders and key suppliers. • Manage risk: Stay ahead of industry trends, market changes and handle potential risks. • Work across teams: Partner with colleagues across Europe and the wider Sky Group (including Italy, Germany, and the US). What you'll bring: • Contact centre expert: Proven procurement experience in the contact centre industry. • Strategic leader: Able to develop and deliver strategies in a global company. • Negotiation pro: Confident leading complex negotiations with senior people. • Team player: Excellent at building relationships with different teams across the globe. • Results-focused: Driven to achieve cost savings and make things more efficient. Procurement The Procurement team spans Comcast, NBCUniversal and Sky, proactively managing a trusted supplier network across the globe to protect our business and drive long-term value. We utilise expertise, scale, and a deep-rooted understanding of our business to navigate the global marketplace - balancing value, risk, and social responsibility to deliver for our clients, our suppliers, and the communities we serve. Our team accelerates transformation and innovation by bringing together the right people, products and services and create the technologies and experiences that our brands are known for. We create connections across Comcast, NBCUniversal and Sky to generate greater value for our business and opportunities for our teammates - today, and in the future. The Rewards There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place • A generous pension package • Private healthcare • Discounted mobile and broadband • Where you'll work • SKY HQ Osterley UK How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about.
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We need an experienced Senior Procurement Manager to join our Corporate & Business Procurement team. You'll lead the strategy for all outsourced contact centres across Sky UK. What you'll do: • Lead the way: Develop and deliver the sourcing strategy for contact centres, using your industry knowledge and Sky's global reach to get the best deals and partnerships. • Negotiate big deals: Manage major agreements with key suppliers, making sure they fit with Sky's long-term goals and targets. • Find savings: Analyse spending, spot opportunities to save, and develop smart sourcing strategies to achieve cost savings and drive efficiency across your spend area. • Build relationships: Create and manage strong relationships with internal stakeholders and key suppliers. • Manage risk: Stay ahead of industry trends, market changes and handle potential risks. • Work across teams: Partner with colleagues across Europe and the wider Sky Group (including Italy, Germany, and the US). What you'll bring: • Contact centre expert: Proven procurement experience in the contact centre industry. • Strategic leader: Able to develop and deliver strategies in a global company. • Negotiation pro: Confident leading complex negotiations with senior people. • Team player: Excellent at building relationships with different teams across the globe. • Results-focused: Driven to achieve cost savings and make things more efficient. Procurement The Procurement team spans Comcast, NBCUniversal and Sky, proactively managing a trusted supplier network across the globe to protect our business and drive long-term value. We utilise expertise, scale, and a deep-rooted understanding of our business to navigate the global marketplace - balancing value, risk, and social responsibility to deliver for our clients, our suppliers, and the communities we serve. Our team accelerates transformation and innovation by bringing together the right people, products and services and create the technologies and experiences that our brands are known for. We create connections across Comcast, NBCUniversal and Sky to generate greater value for our business and opportunities for our teammates - today, and in the future. The Rewards There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place • A generous pension package • Private healthcare • Discounted mobile and broadband • Where you'll work • SKY HQ Osterley UK How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about.
Jun 03, 2025
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We need an experienced Senior Procurement Manager to join our Corporate & Business Procurement team. You'll lead the strategy for all outsourced contact centres across Sky UK. What you'll do: • Lead the way: Develop and deliver the sourcing strategy for contact centres, using your industry knowledge and Sky's global reach to get the best deals and partnerships. • Negotiate big deals: Manage major agreements with key suppliers, making sure they fit with Sky's long-term goals and targets. • Find savings: Analyse spending, spot opportunities to save, and develop smart sourcing strategies to achieve cost savings and drive efficiency across your spend area. • Build relationships: Create and manage strong relationships with internal stakeholders and key suppliers. • Manage risk: Stay ahead of industry trends, market changes and handle potential risks. • Work across teams: Partner with colleagues across Europe and the wider Sky Group (including Italy, Germany, and the US). What you'll bring: • Contact centre expert: Proven procurement experience in the contact centre industry. • Strategic leader: Able to develop and deliver strategies in a global company. • Negotiation pro: Confident leading complex negotiations with senior people. • Team player: Excellent at building relationships with different teams across the globe. • Results-focused: Driven to achieve cost savings and make things more efficient. Procurement The Procurement team spans Comcast, NBCUniversal and Sky, proactively managing a trusted supplier network across the globe to protect our business and drive long-term value. We utilise expertise, scale, and a deep-rooted understanding of our business to navigate the global marketplace - balancing value, risk, and social responsibility to deliver for our clients, our suppliers, and the communities we serve. Our team accelerates transformation and innovation by bringing together the right people, products and services and create the technologies and experiences that our brands are known for. We create connections across Comcast, NBCUniversal and Sky to generate greater value for our business and opportunities for our teammates - today, and in the future. The Rewards There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place • A generous pension package • Private healthcare • Discounted mobile and broadband • Where you'll work • SKY HQ Osterley UK How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about.
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We need an experienced Senior Procurement Manager to join our Corporate & Business Procurement team. You'll lead the strategy for all outsourced contact centres across Sky UK. What you'll do: • Lead the way: Develop and deliver the sourcing strategy for contact centres, using your industry knowledge and Sky's global reach to get the best deals and partnerships. • Negotiate big deals: Manage major agreements with key suppliers, making sure they fit with Sky's long-term goals and targets. • Find savings: Analyse spending, spot opportunities to save, and develop smart sourcing strategies to achieve cost savings and drive efficiency across your spend area. • Build relationships: Create and manage strong relationships with internal stakeholders and key suppliers. • Manage risk: Stay ahead of industry trends, market changes and handle potential risks. • Work across teams: Partner with colleagues across Europe and the wider Sky Group (including Italy, Germany, and the US). What you'll bring: • Contact centre expert: Proven procurement experience in the contact centre industry. • Strategic leader: Able to develop and deliver strategies in a global company. • Negotiation pro: Confident leading complex negotiations with senior people. • Team player: Excellent at building relationships with different teams across the globe. • Results-focused: Driven to achieve cost savings and make things more efficient. Procurement The Procurement team spans Comcast, NBCUniversal and Sky, proactively managing a trusted supplier network across the globe to protect our business and drive long-term value. We utilise expertise, scale, and a deep-rooted understanding of our business to navigate the global marketplace - balancing value, risk, and social responsibility to deliver for our clients, our suppliers, and the communities we serve. Our team accelerates transformation and innovation by bringing together the right people, products and services and create the technologies and experiences that our brands are known for. We create connections across Comcast, NBCUniversal and Sky to generate greater value for our business and opportunities for our teammates - today, and in the future. The Rewards There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place • A generous pension package • Private healthcare • Discounted mobile and broadband • Where you'll work • SKY HQ Osterley UK How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about.
Jun 03, 2025
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We need an experienced Senior Procurement Manager to join our Corporate & Business Procurement team. You'll lead the strategy for all outsourced contact centres across Sky UK. What you'll do: • Lead the way: Develop and deliver the sourcing strategy for contact centres, using your industry knowledge and Sky's global reach to get the best deals and partnerships. • Negotiate big deals: Manage major agreements with key suppliers, making sure they fit with Sky's long-term goals and targets. • Find savings: Analyse spending, spot opportunities to save, and develop smart sourcing strategies to achieve cost savings and drive efficiency across your spend area. • Build relationships: Create and manage strong relationships with internal stakeholders and key suppliers. • Manage risk: Stay ahead of industry trends, market changes and handle potential risks. • Work across teams: Partner with colleagues across Europe and the wider Sky Group (including Italy, Germany, and the US). What you'll bring: • Contact centre expert: Proven procurement experience in the contact centre industry. • Strategic leader: Able to develop and deliver strategies in a global company. • Negotiation pro: Confident leading complex negotiations with senior people. • Team player: Excellent at building relationships with different teams across the globe. • Results-focused: Driven to achieve cost savings and make things more efficient. Procurement The Procurement team spans Comcast, NBCUniversal and Sky, proactively managing a trusted supplier network across the globe to protect our business and drive long-term value. We utilise expertise, scale, and a deep-rooted understanding of our business to navigate the global marketplace - balancing value, risk, and social responsibility to deliver for our clients, our suppliers, and the communities we serve. Our team accelerates transformation and innovation by bringing together the right people, products and services and create the technologies and experiences that our brands are known for. We create connections across Comcast, NBCUniversal and Sky to generate greater value for our business and opportunities for our teammates - today, and in the future. The Rewards There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place • A generous pension package • Private healthcare • Discounted mobile and broadband • Where you'll work • SKY HQ Osterley UK How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about.
Role purpose: Retain and grow relationships with existing centres through tailored engagement strategies that drive programme registrations and increase impact. Identify and convert new opportunities through proactive outreach, lead generation, and effective nurture tactics to deliver new business income. Deliver excellent customer service, ensuring a high-quality centre experience that builds trust and long-term loyalty. Key responsibilities: Retain and grow existing centre relationships Manage a portfolio of existing centres, ensuring regular and meaningful engagement aligned to their needs, delivery patterns, and growth potential. Deliver against annual centre income targets by supporting centres to continue and expand programme delivery. Develop and implement tailored engagement plans that reflect sector priorities, sector and programme maturity, and centre feedback. Analyse Business Intelligence (BI) dashboards to identify retention risks, spot growth opportunities, and respond to trends with proactive support. Coordinate requalification conversations and re-engagement activity to sustain long-term partnerships. Generate and convert new business Identify and research high-potential leads across your allocated sectors (e.g., secondary, FE, community) using BI and CRM insights, sector intelligence, and marketing-generated activity. Plan and deliver proactive outreach activity via a Sector Development Plans. Build and maintain a personal pipeline of prospects and log progress regularly updating conversion insight and forecasts. Support new centre onboarding, from initial conversations through to registration and early delivery support. Collaborate with Marketing on lead nurture campaigns, sales funnel activities, and content that targets sector-specific priorities. Deliver outstanding customer experience Serve as a primary point of contact for your centres, responding promptly and professionally to queries, issues, and feedback. Ensure every interaction reflects the Leadership Skills Foundation s values. Maintain consistent and accurate records of communications, registrations, and engagement history. Support customer feedback collection and contribute to the analysis of satisfaction and improvement opportunities. Champion a customer-first mindset and share insight to improve performance against our customer experience objectives. Use data and insight to drive decisions Regularly review and report on programme performance, income data, and registration trends for your assigned centres and sectors. Use BI dashboards and management reports to inform your planning, prioritisation, and stakeholder engagement. Report on your own progress against KPIs and contribute to departmental performance reviews and forecasting activities. Collaborate across teams and support innovation Work closely with key teams to coordinate campaigns, messaging, and respond to customer feedback. Feedback insight from centres to inform programme development and sector-specific improvements. Contribute to team planning meetings, training sessions, and department-wide initiatives. Support the induction of new team members and contribute to a collaborative, learning-focused team culture. Skills, experience, and knowledge Essential Previous experience in a customer supporting role, with an emphasis on relationship management and customer experience. An understanding of education systems in the UK. An understanding of initiating prospect engagement, business development strategies and meeting sales targets. Strong interpersonal and communication skills. Experience of working on own initiative and being a self-starter. Confidence in presenting externally to customers and partners. Experience of working with sales forecasting tools and Management Information systems. Analytical thinking and evaluation skills, with the ability to interpret data and performance metrics to support decision making. Ability to present information concisely using Microsoft Office programmes. An ability to network, influence and build relationships with key stakeholders and customers. An ability to convert external relationships into long standing customers results. Desired Previous experience in a sales environment. An understanding and passion for leadership skills development and the value it provides for young people and centres. Excellent customer service skills. An understanding of awarding bodies and their operating landscape. There are numerous benefits that are available to you as a member of Leadership Skills Foundation. In addition to working for an organisation that is forward thinking with a clear commitment to your wellbeing, we also offer an array of both contractual and non-contractual benefits as outlined below. Contractual benefits: Standard 36 hour working week. 25 days annual leave rising to 30 days per year after completion of five years service. Automatic enrolment into NEST Pension scheme after three months, with the option to join group personal pension plan with matched contributions up to five percent following successful completion of probationary period. Agile/flexible working. Home working. Non-contractual benefits: Discretionary extended Christmas break. Vitality Health Care Plan following successful completion of probationary period with the option to add family/significant others at reduced rate. Meaningful and regular one-to-one system as part of a structured personal development process. Sight test and eyewear financial support.
Jun 03, 2025
Full time
Role purpose: Retain and grow relationships with existing centres through tailored engagement strategies that drive programme registrations and increase impact. Identify and convert new opportunities through proactive outreach, lead generation, and effective nurture tactics to deliver new business income. Deliver excellent customer service, ensuring a high-quality centre experience that builds trust and long-term loyalty. Key responsibilities: Retain and grow existing centre relationships Manage a portfolio of existing centres, ensuring regular and meaningful engagement aligned to their needs, delivery patterns, and growth potential. Deliver against annual centre income targets by supporting centres to continue and expand programme delivery. Develop and implement tailored engagement plans that reflect sector priorities, sector and programme maturity, and centre feedback. Analyse Business Intelligence (BI) dashboards to identify retention risks, spot growth opportunities, and respond to trends with proactive support. Coordinate requalification conversations and re-engagement activity to sustain long-term partnerships. Generate and convert new business Identify and research high-potential leads across your allocated sectors (e.g., secondary, FE, community) using BI and CRM insights, sector intelligence, and marketing-generated activity. Plan and deliver proactive outreach activity via a Sector Development Plans. Build and maintain a personal pipeline of prospects and log progress regularly updating conversion insight and forecasts. Support new centre onboarding, from initial conversations through to registration and early delivery support. Collaborate with Marketing on lead nurture campaigns, sales funnel activities, and content that targets sector-specific priorities. Deliver outstanding customer experience Serve as a primary point of contact for your centres, responding promptly and professionally to queries, issues, and feedback. Ensure every interaction reflects the Leadership Skills Foundation s values. Maintain consistent and accurate records of communications, registrations, and engagement history. Support customer feedback collection and contribute to the analysis of satisfaction and improvement opportunities. Champion a customer-first mindset and share insight to improve performance against our customer experience objectives. Use data and insight to drive decisions Regularly review and report on programme performance, income data, and registration trends for your assigned centres and sectors. Use BI dashboards and management reports to inform your planning, prioritisation, and stakeholder engagement. Report on your own progress against KPIs and contribute to departmental performance reviews and forecasting activities. Collaborate across teams and support innovation Work closely with key teams to coordinate campaigns, messaging, and respond to customer feedback. Feedback insight from centres to inform programme development and sector-specific improvements. Contribute to team planning meetings, training sessions, and department-wide initiatives. Support the induction of new team members and contribute to a collaborative, learning-focused team culture. Skills, experience, and knowledge Essential Previous experience in a customer supporting role, with an emphasis on relationship management and customer experience. An understanding of education systems in the UK. An understanding of initiating prospect engagement, business development strategies and meeting sales targets. Strong interpersonal and communication skills. Experience of working on own initiative and being a self-starter. Confidence in presenting externally to customers and partners. Experience of working with sales forecasting tools and Management Information systems. Analytical thinking and evaluation skills, with the ability to interpret data and performance metrics to support decision making. Ability to present information concisely using Microsoft Office programmes. An ability to network, influence and build relationships with key stakeholders and customers. An ability to convert external relationships into long standing customers results. Desired Previous experience in a sales environment. An understanding and passion for leadership skills development and the value it provides for young people and centres. Excellent customer service skills. An understanding of awarding bodies and their operating landscape. There are numerous benefits that are available to you as a member of Leadership Skills Foundation. In addition to working for an organisation that is forward thinking with a clear commitment to your wellbeing, we also offer an array of both contractual and non-contractual benefits as outlined below. Contractual benefits: Standard 36 hour working week. 25 days annual leave rising to 30 days per year after completion of five years service. Automatic enrolment into NEST Pension scheme after three months, with the option to join group personal pension plan with matched contributions up to five percent following successful completion of probationary period. Agile/flexible working. Home working. Non-contractual benefits: Discretionary extended Christmas break. Vitality Health Care Plan following successful completion of probationary period with the option to add family/significant others at reduced rate. Meaningful and regular one-to-one system as part of a structured personal development process. Sight test and eyewear financial support.
Overview The role will involves leading a team to manage contracts, planning and delivering proposals and managing the delivery of projects. This role is critical to the growth of a new business area for Expleo and represents an opportunity for personal career growth based on successful delivery. Responsibilities Leading the Engineering teams: Lead the team to delivery, monitoring performance, facilitating growth and ensure the team to achieve the targeted objectives. Delivery: Will ensure delivery performance (contract, deliverables, workloads), and quality (RFT, OQD, OTD & CSAT) of a portfolio of projects and bids. Business Development: Working with Business Development Director, Chief Engineers and Capability teams to identify opportunities and to support proposals/bids, which address customer needs in a highly competitive market. Managing the team, partners, suppliers and clients: Oversee contact between the team members, project managers, clients, suppliers and partners. Apply communication skills to inform clients about project progress and engage and instruct team members. Negotiating and managing contracts: Support in negotiating and managing contracts with clients and suppliers, ensuring the team meets all needs to foster positive relationships with external parties. Project Planning: Define the technical objectives of projects and establish delivery hours, cost and timelines. This involves determining the resources and milestones to achieve project success. Manage Resources: Monitor expenditures, allocate resources efficiently, ensure that the projects are adequately resourced and enable the recruitment process working closely with talent acquisition and Country Lead. Project Reporting: Working with the PM community, ensure that Project Tracking processes are completed and the Project Finance Reviews are performed in line with company process and to the standard and frequency set by the Head of Projects Conducting risk assessments: Conduct risk assessments & complexity assessments to anticipate potential project challenges. Identifying risks early ensures that we can develop mitigation strategies and ensure a project's success. Implementing technical regulatory standards: Engineering managers enforce technical standards to maintain quality and consistency across projects. Finding solutions for technical issues: When technical problems arise, lead in finding viable solutions. Utilise understanding of systems to help identify issues and devise efficient solutions. Staff Development: Assess and monitoring the performance of staff on the project and provide feedback to the UK Capability Leads and People Services Manager. Qualifications Engineering Degree/Diploma would be advantageous (beneficial IPMA/Prince/APM/PMI qualified) Essential skills Customer-focused balanced with recognising the need for governance Ability to establish and meet deadlines, multi-task and prioritise Excellent verbal and written communication skills Strong planning and delivery orientation Full business lifecycle management, including capture, qualification and developing capture plans and winning strategies Experience Naval Architecture / Mechanical Engineering / Marine industry experience. Experience within service and support for UK projects Experience processes across the CADMID life cycle Proven and significant experience in an Operational, Functional or Programme leadership position. Technical and Commercial acumen. Experience of performance management of people & teams. KPI ownership & delivery Benefits Collaborative working environment - we stand shoulder to shoulder with our clients and our peers through good times and challenges We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses Competitive company benefits Always working as one team, our people are not afraid to think big and challenge the status quo As a Disability Confident Committed Employer we have committed to: Ensure our recruitment process is inclusive and accessible Communicating and promoting vacancies Offering an interview to disabled people who meet the minimum criteria for the job Anticipating and providing reasonable adjustments as required Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people "We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age". We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive
Jun 03, 2025
Full time
Overview The role will involves leading a team to manage contracts, planning and delivering proposals and managing the delivery of projects. This role is critical to the growth of a new business area for Expleo and represents an opportunity for personal career growth based on successful delivery. Responsibilities Leading the Engineering teams: Lead the team to delivery, monitoring performance, facilitating growth and ensure the team to achieve the targeted objectives. Delivery: Will ensure delivery performance (contract, deliverables, workloads), and quality (RFT, OQD, OTD & CSAT) of a portfolio of projects and bids. Business Development: Working with Business Development Director, Chief Engineers and Capability teams to identify opportunities and to support proposals/bids, which address customer needs in a highly competitive market. Managing the team, partners, suppliers and clients: Oversee contact between the team members, project managers, clients, suppliers and partners. Apply communication skills to inform clients about project progress and engage and instruct team members. Negotiating and managing contracts: Support in negotiating and managing contracts with clients and suppliers, ensuring the team meets all needs to foster positive relationships with external parties. Project Planning: Define the technical objectives of projects and establish delivery hours, cost and timelines. This involves determining the resources and milestones to achieve project success. Manage Resources: Monitor expenditures, allocate resources efficiently, ensure that the projects are adequately resourced and enable the recruitment process working closely with talent acquisition and Country Lead. Project Reporting: Working with the PM community, ensure that Project Tracking processes are completed and the Project Finance Reviews are performed in line with company process and to the standard and frequency set by the Head of Projects Conducting risk assessments: Conduct risk assessments & complexity assessments to anticipate potential project challenges. Identifying risks early ensures that we can develop mitigation strategies and ensure a project's success. Implementing technical regulatory standards: Engineering managers enforce technical standards to maintain quality and consistency across projects. Finding solutions for technical issues: When technical problems arise, lead in finding viable solutions. Utilise understanding of systems to help identify issues and devise efficient solutions. Staff Development: Assess and monitoring the performance of staff on the project and provide feedback to the UK Capability Leads and People Services Manager. Qualifications Engineering Degree/Diploma would be advantageous (beneficial IPMA/Prince/APM/PMI qualified) Essential skills Customer-focused balanced with recognising the need for governance Ability to establish and meet deadlines, multi-task and prioritise Excellent verbal and written communication skills Strong planning and delivery orientation Full business lifecycle management, including capture, qualification and developing capture plans and winning strategies Experience Naval Architecture / Mechanical Engineering / Marine industry experience. Experience within service and support for UK projects Experience processes across the CADMID life cycle Proven and significant experience in an Operational, Functional or Programme leadership position. Technical and Commercial acumen. Experience of performance management of people & teams. KPI ownership & delivery Benefits Collaborative working environment - we stand shoulder to shoulder with our clients and our peers through good times and challenges We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses Competitive company benefits Always working as one team, our people are not afraid to think big and challenge the status quo As a Disability Confident Committed Employer we have committed to: Ensure our recruitment process is inclusive and accessible Communicating and promoting vacancies Offering an interview to disabled people who meet the minimum criteria for the job Anticipating and providing reasonable adjustments as required Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people "We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age". We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We need an experienced Senior Procurement Manager to join our Corporate & Business Procurement team. You'll lead the strategy for all outsourced contact centres across Sky UK. What you'll do: • Lead the way: Develop and deliver the sourcing strategy for contact centres, using your industry knowledge and Sky's global reach to get the best deals and partnerships. • Negotiate big deals: Manage major agreements with key suppliers, making sure they fit with Sky's long-term goals and targets. • Find savings: Analyse spending, spot opportunities to save, and develop smart sourcing strategies to achieve cost savings and drive efficiency across your spend area. • Build relationships: Create and manage strong relationships with internal stakeholders and key suppliers. • Manage risk: Stay ahead of industry trends, market changes and handle potential risks. • Work across teams: Partner with colleagues across Europe and the wider Sky Group (including Italy, Germany, and the US). What you'll bring: • Contact centre expert: Proven procurement experience in the contact centre industry. • Strategic leader: Able to develop and deliver strategies in a global company. • Negotiation pro: Confident leading complex negotiations with senior people. • Team player: Excellent at building relationships with different teams across the globe. • Results-focused: Driven to achieve cost savings and make things more efficient. Procurement The Procurement team spans Comcast, NBCUniversal and Sky, proactively managing a trusted supplier network across the globe to protect our business and drive long-term value. We utilise expertise, scale, and a deep-rooted understanding of our business to navigate the global marketplace - balancing value, risk, and social responsibility to deliver for our clients, our suppliers, and the communities we serve. Our team accelerates transformation and innovation by bringing together the right people, products and services and create the technologies and experiences that our brands are known for. We create connections across Comcast, NBCUniversal and Sky to generate greater value for our business and opportunities for our teammates - today, and in the future. The Rewards There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place • A generous pension package • Private healthcare • Discounted mobile and broadband • Where you'll work • SKY HQ Osterley UK How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about.
Jun 03, 2025
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We need an experienced Senior Procurement Manager to join our Corporate & Business Procurement team. You'll lead the strategy for all outsourced contact centres across Sky UK. What you'll do: • Lead the way: Develop and deliver the sourcing strategy for contact centres, using your industry knowledge and Sky's global reach to get the best deals and partnerships. • Negotiate big deals: Manage major agreements with key suppliers, making sure they fit with Sky's long-term goals and targets. • Find savings: Analyse spending, spot opportunities to save, and develop smart sourcing strategies to achieve cost savings and drive efficiency across your spend area. • Build relationships: Create and manage strong relationships with internal stakeholders and key suppliers. • Manage risk: Stay ahead of industry trends, market changes and handle potential risks. • Work across teams: Partner with colleagues across Europe and the wider Sky Group (including Italy, Germany, and the US). What you'll bring: • Contact centre expert: Proven procurement experience in the contact centre industry. • Strategic leader: Able to develop and deliver strategies in a global company. • Negotiation pro: Confident leading complex negotiations with senior people. • Team player: Excellent at building relationships with different teams across the globe. • Results-focused: Driven to achieve cost savings and make things more efficient. Procurement The Procurement team spans Comcast, NBCUniversal and Sky, proactively managing a trusted supplier network across the globe to protect our business and drive long-term value. We utilise expertise, scale, and a deep-rooted understanding of our business to navigate the global marketplace - balancing value, risk, and social responsibility to deliver for our clients, our suppliers, and the communities we serve. Our team accelerates transformation and innovation by bringing together the right people, products and services and create the technologies and experiences that our brands are known for. We create connections across Comcast, NBCUniversal and Sky to generate greater value for our business and opportunities for our teammates - today, and in the future. The Rewards There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place • A generous pension package • Private healthcare • Discounted mobile and broadband • Where you'll work • SKY HQ Osterley UK How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about.
Job Description Salary up to £40,000 per annum plus great benefits effective 1st July Food Service shift working Monday - Friday starting between 04:00 - 06:00 45 hours per week Grantham With Brakes, there'll be no stopping you. We're a market leader and one of the UK's largest and most well-known food providers. In our Grantham depot, we've got a clear determination to be the best we can be. To achieve our aims, we're investing in our drivers with newly increased rates of pay. So join us as an HGV Class 2 driver and take our depot, and your career, to new heights. About the role You'll be a multi-drop driver so you'll be out on the roads, delivering to a wide range of customers on pre-planned routes. You'll pick some stock at each drop, too. Your Brakes journey will start with a full induction including time on the road with a Training Support Driver. And our ongoing coaching means you can develop at your own pace. Where could you go with Brakes? With pathways in everything from fleet management to planning and leadership roles, it's up to you. About you You might be an experienced HGV Driver wanting better rewards or even a newly qualified Class 2 Driver looking to build up your expertise with full support behind you. Either way, you'll need to have strong teamwork skills and a passion for delivering amazing customer service. About our benefits As we're part of Sysco, the world's leading foodservice company, you'll get security, stability and some of the best benefits in the business. These range from health and wellbeing services to permanent Sundays off and big discounts on our delicious, high-quality food. In addition to a competitive monthly salary, 31 days annual leave (inc. statutory) and company pension, you can also look forward to the following benefits: Wagestream - Access to an app that gives you early access to your earned salary and supports financial wellbeing The option to purchase additional annual leave Help at Hand - Access to 24/7 GP appointments, physiotherapy and a range of health and wellbeing services for you and your family Life assurance Access to Sysco Perks offering discounts across a wide range of products and services - from gym membership to your weekly supermarket shop The ability to purchase our products at hugely discounted prices Heavily subsidised colleague canteen Tempted to join the team? Apply today!
Jun 03, 2025
Full time
Job Description Salary up to £40,000 per annum plus great benefits effective 1st July Food Service shift working Monday - Friday starting between 04:00 - 06:00 45 hours per week Grantham With Brakes, there'll be no stopping you. We're a market leader and one of the UK's largest and most well-known food providers. In our Grantham depot, we've got a clear determination to be the best we can be. To achieve our aims, we're investing in our drivers with newly increased rates of pay. So join us as an HGV Class 2 driver and take our depot, and your career, to new heights. About the role You'll be a multi-drop driver so you'll be out on the roads, delivering to a wide range of customers on pre-planned routes. You'll pick some stock at each drop, too. Your Brakes journey will start with a full induction including time on the road with a Training Support Driver. And our ongoing coaching means you can develop at your own pace. Where could you go with Brakes? With pathways in everything from fleet management to planning and leadership roles, it's up to you. About you You might be an experienced HGV Driver wanting better rewards or even a newly qualified Class 2 Driver looking to build up your expertise with full support behind you. Either way, you'll need to have strong teamwork skills and a passion for delivering amazing customer service. About our benefits As we're part of Sysco, the world's leading foodservice company, you'll get security, stability and some of the best benefits in the business. These range from health and wellbeing services to permanent Sundays off and big discounts on our delicious, high-quality food. In addition to a competitive monthly salary, 31 days annual leave (inc. statutory) and company pension, you can also look forward to the following benefits: Wagestream - Access to an app that gives you early access to your earned salary and supports financial wellbeing The option to purchase additional annual leave Help at Hand - Access to 24/7 GP appointments, physiotherapy and a range of health and wellbeing services for you and your family Life assurance Access to Sysco Perks offering discounts across a wide range of products and services - from gym membership to your weekly supermarket shop The ability to purchase our products at hugely discounted prices Heavily subsidised colleague canteen Tempted to join the team? Apply today!
Are you a Recruitment Consultant with sales experience in a B2B environment? Are you eager to advance your career in a consultative selling setting where exceptional customer service is key? This role focuses on building lasting relationships where long-term connections matter. Join a well-established recruitment firm with a fantastic, award-winning team. This is an outstanding career opportunity with an excellent reward structure and the flexibility of hybrid work! Previous recruitment experience ina similar 360 is essential. Bolton Business Awards Employee Wellbeing Winners 2024! - Our vision is to create a world where everyone loves their job, and this starts with you! Why choose Jobwise? Competitive starting salary: Up to 30,000 basic, plus uncapped commission potential. Within your first 12-24 months OTE 50,000 income is achievable, with established Recruitment Consultants regularly earning OTE 70,000+ Positions available at both Bolton and Stockport branches, catering to various experience levels Enjoy 24 days of annual leave (plus bank holidays), increasing to 29 days with service, plus your birthday off Hybrid work arrangements Monthly commission, quarterly bonuses, annual profit share, and attendance bonuses Monday to Friday with an early Friday finish! Tailored training and development plans, recruitment qualifications, and genuine career development Extra half-day off for wellbeing, healthcare schemes, and a fully paid day each year to assist a charity of your choice Regular social and team-building events Company pension scheme and death-in-service benefits Wellbeing Award winners: We have a strong focus on employee health and happiness Average length of service of all staff is 12 years - Industry leading! Your role as a Recruitment Consultant Business Development activities: Help to drive continued business growth by client retention and new client acquisition Market mapping and targeting ideal prospects Regularly meet with new and existing clients to build relationships and understand their business needs - driver essential Strong accountability for owning and developing a candidate talent pool that suits the needs of your hiring clients Collaborating with our in-house marketing team, utilising the latest technology to develop regular warm leads Manage and grow a busy temporary and permanent multi-sector client base across the North West Achieve agreed weekly and monthly KPIs in sales and recruitment performance About Jobwise We are a leading family-owned North West recruitment agency, established in 1979. Recognised for our commitment to our people, we've been awarded Investors in People Gold for the third time. We focus on organic growth and employee development, offering extensive training and opportunities to progress to senior roles. Every member of the Senior Leadership Team started as a Recruitment Consultant and progressed from within. Ready to Join Us? We are looking for someone with previous experience in a similar Recruitment Consultant role who is self-motivated with strong sales experience and a friendly personality. Are you experienced in B2B sales and a people person with a genuine determination to change peoples lives whilst also building an awesome career for yourself as a Recruitment Consultant? A full UK driving licence is essential. We have positions available in Stockport and Bolton. Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Jun 03, 2025
Full time
Are you a Recruitment Consultant with sales experience in a B2B environment? Are you eager to advance your career in a consultative selling setting where exceptional customer service is key? This role focuses on building lasting relationships where long-term connections matter. Join a well-established recruitment firm with a fantastic, award-winning team. This is an outstanding career opportunity with an excellent reward structure and the flexibility of hybrid work! Previous recruitment experience ina similar 360 is essential. Bolton Business Awards Employee Wellbeing Winners 2024! - Our vision is to create a world where everyone loves their job, and this starts with you! Why choose Jobwise? Competitive starting salary: Up to 30,000 basic, plus uncapped commission potential. Within your first 12-24 months OTE 50,000 income is achievable, with established Recruitment Consultants regularly earning OTE 70,000+ Positions available at both Bolton and Stockport branches, catering to various experience levels Enjoy 24 days of annual leave (plus bank holidays), increasing to 29 days with service, plus your birthday off Hybrid work arrangements Monthly commission, quarterly bonuses, annual profit share, and attendance bonuses Monday to Friday with an early Friday finish! Tailored training and development plans, recruitment qualifications, and genuine career development Extra half-day off for wellbeing, healthcare schemes, and a fully paid day each year to assist a charity of your choice Regular social and team-building events Company pension scheme and death-in-service benefits Wellbeing Award winners: We have a strong focus on employee health and happiness Average length of service of all staff is 12 years - Industry leading! Your role as a Recruitment Consultant Business Development activities: Help to drive continued business growth by client retention and new client acquisition Market mapping and targeting ideal prospects Regularly meet with new and existing clients to build relationships and understand their business needs - driver essential Strong accountability for owning and developing a candidate talent pool that suits the needs of your hiring clients Collaborating with our in-house marketing team, utilising the latest technology to develop regular warm leads Manage and grow a busy temporary and permanent multi-sector client base across the North West Achieve agreed weekly and monthly KPIs in sales and recruitment performance About Jobwise We are a leading family-owned North West recruitment agency, established in 1979. Recognised for our commitment to our people, we've been awarded Investors in People Gold for the third time. We focus on organic growth and employee development, offering extensive training and opportunities to progress to senior roles. Every member of the Senior Leadership Team started as a Recruitment Consultant and progressed from within. Ready to Join Us? We are looking for someone with previous experience in a similar Recruitment Consultant role who is self-motivated with strong sales experience and a friendly personality. Are you experienced in B2B sales and a people person with a genuine determination to change peoples lives whilst also building an awesome career for yourself as a Recruitment Consultant? A full UK driving licence is essential. We have positions available in Stockport and Bolton. Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
We're looking for a kind, compassionate and resilient Service Manager to join our Learning Disabilities service in Newham. £42,000.00 per annum, working 40 hours per week. This role is maternity cover, the expected duration is 9 months. Want to feel like you're making a difference? You'll feel at home here. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Healthcare Cashplan through our partner Healthshield Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. As the Service Manager you will be required to successfully apply for CQC registration for regulated activity and/or registered services within 6 months of appointment. You will ensure that your teams meet all statutory requirements and that all support is delivered in compliance with CQC expectations and Look Ahead's policy and procedures. You will take responsibly for maintaining compliance with the regulations and ensure that the appropriate notifications are made where necessary. What you'll do: Leadership Accountabilities: Successfully lead and motivate your team to ensure the championing and ongoing maintenance of a positive performance culture within your service Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution - this includes but is not limited to staff supervision, coaching, team meetings, reflective practice and training Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc. Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective Responsible for managing and allocating customers to support staff (casework management) For the full list, please see our website. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Have the ability to lead and motivate staff to deliver excellent services Be fundamentally calm and resilient, will not let emotion adversely affect them or obscure their judgement Be practical and methodical Have excellent organisation skills and be able to work effectively under pressure For the full list, please see our website. What you'll bring: Essential: Educated to degree level or equivalent Experience of managing contracts and resources and delivering to budget and performance targets Experience of delivering to housing management performance targets Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract Experience of successfully managing external partnerships to ensure successful delivery of services Holds relevant Health and Social Care management qualification - eg QCF Level 5 Experience managing supported living and/or Registered services for adults with learning disabilities and autism For the full list, please see our website. Desirable: Other relevant professional memberships and/or specialist qualifications Positive Behaviour Support Qualification or the willingness to complete this within 12 months of appointment Experience of transforming care / Hospital to home agenda About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Jun 03, 2025
Full time
We're looking for a kind, compassionate and resilient Service Manager to join our Learning Disabilities service in Newham. £42,000.00 per annum, working 40 hours per week. This role is maternity cover, the expected duration is 9 months. Want to feel like you're making a difference? You'll feel at home here. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Healthcare Cashplan through our partner Healthshield Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. As the Service Manager you will be required to successfully apply for CQC registration for regulated activity and/or registered services within 6 months of appointment. You will ensure that your teams meet all statutory requirements and that all support is delivered in compliance with CQC expectations and Look Ahead's policy and procedures. You will take responsibly for maintaining compliance with the regulations and ensure that the appropriate notifications are made where necessary. What you'll do: Leadership Accountabilities: Successfully lead and motivate your team to ensure the championing and ongoing maintenance of a positive performance culture within your service Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution - this includes but is not limited to staff supervision, coaching, team meetings, reflective practice and training Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc. Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective Responsible for managing and allocating customers to support staff (casework management) For the full list, please see our website. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Have the ability to lead and motivate staff to deliver excellent services Be fundamentally calm and resilient, will not let emotion adversely affect them or obscure their judgement Be practical and methodical Have excellent organisation skills and be able to work effectively under pressure For the full list, please see our website. What you'll bring: Essential: Educated to degree level or equivalent Experience of managing contracts and resources and delivering to budget and performance targets Experience of delivering to housing management performance targets Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract Experience of successfully managing external partnerships to ensure successful delivery of services Holds relevant Health and Social Care management qualification - eg QCF Level 5 Experience managing supported living and/or Registered services for adults with learning disabilities and autism For the full list, please see our website. Desirable: Other relevant professional memberships and/or specialist qualifications Positive Behaviour Support Qualification or the willingness to complete this within 12 months of appointment Experience of transforming care / Hospital to home agenda About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Business Unit: Product & Channels Salary range: £ 72,000 to £91,000 per annum - DOE Location: Hybrid - with occasional travel to a UK Virgin Money Hub when required. Contract type: Permanent (full time) Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital customer journeys, engineering excellence, and empowering our people. The Product & Channels (P&C) team leads client-facing apps, web services and contact center capability. We're transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer experiences. With a purpose-driven approach, we're making money happier for our customers, ensuring better security, stability, and performance. A Risk and Control Lead plays a vital role in leading the delivery of infrastructure migrations, identifying customer issues, measuring and analysing journey and infrastructure performance, and promoting engineering excellence with a clear focus on building and supporting a resilient infrastructure stack. What you'll be doing Develop and maintain the enterprise risk and control framework, policies, and procedures. Identify, assess, and monitor risks across business units, ensuring appropriate mitigation plans are in place. Lead periodic risk and control self-assessments (RCSAs) and control testing activities. Collaborate with internal audit, compliance, IT security, and business units to ensure controls are effective and aligned with regulatory expectations. Provide guidance on risk and control best practices and regulatory developments. Prepare risk reports and dashboards for senior leadership and risk committees. Support incident management and root cause analysis for operational risk events. Facilitate risk workshops and training to build awareness and ownership of risk across the organization. Track and drive remediation of control weaknesses and audit findings. Assist in regulatory examinations and internal/external audit engagements. We need you to have Proven leadership experience in a technical role with a strong background in driving technical delivery. 5+ years working in complex infrastructure stack and a working knowledge of API platforms 5+ years working in risk management, internal controls, audit, or compliance roles. Ability to interpret regulatory guidance and apply it to business processes. Strong analytical skills to assess data and identify trends or anomalies. Understanding of IT risk, cybersecurity, or data privacy is often a plus. Ability to design, implement, and evaluate control effectiveness. Deep understanding of enterprise risk management (ERM) principles. Strong analytical skills with the ability to interpret complex migration challenges and provide a migration approach with minimal customer impact Financial management skills and experience managing team resources. Excellent communication skills to convey complex technical information to non-technical stakeholders. It's a bonus if you have but not essential An understanding of the financial industry, regulatory requirements, and security standards relevant to digital banking. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advert close date is 6th June 2025
Jun 03, 2025
Full time
Business Unit: Product & Channels Salary range: £ 72,000 to £91,000 per annum - DOE Location: Hybrid - with occasional travel to a UK Virgin Money Hub when required. Contract type: Permanent (full time) Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital customer journeys, engineering excellence, and empowering our people. The Product & Channels (P&C) team leads client-facing apps, web services and contact center capability. We're transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer experiences. With a purpose-driven approach, we're making money happier for our customers, ensuring better security, stability, and performance. A Risk and Control Lead plays a vital role in leading the delivery of infrastructure migrations, identifying customer issues, measuring and analysing journey and infrastructure performance, and promoting engineering excellence with a clear focus on building and supporting a resilient infrastructure stack. What you'll be doing Develop and maintain the enterprise risk and control framework, policies, and procedures. Identify, assess, and monitor risks across business units, ensuring appropriate mitigation plans are in place. Lead periodic risk and control self-assessments (RCSAs) and control testing activities. Collaborate with internal audit, compliance, IT security, and business units to ensure controls are effective and aligned with regulatory expectations. Provide guidance on risk and control best practices and regulatory developments. Prepare risk reports and dashboards for senior leadership and risk committees. Support incident management and root cause analysis for operational risk events. Facilitate risk workshops and training to build awareness and ownership of risk across the organization. Track and drive remediation of control weaknesses and audit findings. Assist in regulatory examinations and internal/external audit engagements. We need you to have Proven leadership experience in a technical role with a strong background in driving technical delivery. 5+ years working in complex infrastructure stack and a working knowledge of API platforms 5+ years working in risk management, internal controls, audit, or compliance roles. Ability to interpret regulatory guidance and apply it to business processes. Strong analytical skills to assess data and identify trends or anomalies. Understanding of IT risk, cybersecurity, or data privacy is often a plus. Ability to design, implement, and evaluate control effectiveness. Deep understanding of enterprise risk management (ERM) principles. Strong analytical skills with the ability to interpret complex migration challenges and provide a migration approach with minimal customer impact Financial management skills and experience managing team resources. Excellent communication skills to convey complex technical information to non-technical stakeholders. It's a bonus if you have but not essential An understanding of the financial industry, regulatory requirements, and security standards relevant to digital banking. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advert close date is 6th June 2025
At Audible, we believe stories have the power to transform lives. It's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us. ABOUT THIS ROLE At Audible, content is at our core; as a Manager on the Global Content Financial Planning and Analysis (FP&A) team, you'll provide financial and operating decision support to the teams that create, curate, and deliver content to Audible's millions of listeners. You'll develop and maintain relationships with key personnel within Content and across the organization, with the steadfast focus of delivering thoughtful analysis, actionable insights, and iterative process improvements that support the business's long-term strategy for maximum impact. As Finance Manager - Global Content FP&A, you'll support business teams through the annual and quarterly forecasting process, long-range planning, and sizing strategic initiatives and opportunities. You'll work with international teams across Audible's global footprint, providing opportunity to learn about global and local content trends. ABOUT YOU You're a self-starter who independently identifies opportunities for improvement and paths to overcoming challenges. You're comfortable with ambiguity and complexity, and have the ability to prioritize and balance immediate needs with longer-term goals, following through on commitments and deadlines. You're a compelling communicator, with the ability to 'translate' financial topics and complex issues into easy-to-understand language for people throughout the organization, including senior leadership. You possess the ability to influence working teams across disciplines without direct authority. You demonstrate financial acumen through experience with forecasting, budgeting, variance analysis, performing financial analysis using advanced Excel functionality and providing recommendations based on results for decision making. You're able see the forest AND the trees, and to distill critical points from large and/or incomplete data sets. As a Finance Manager - Global Content FP&A, you will - Partner with business teams on content deal development, including opportunity assessment, valuation, and financial deal terms structuring - Iterate on process improvements and automations that help us become more nimble, proficient, and data-driven in our decision-making - Translate long-range company goals into strategic financial plans - Monitor performance indicators, highlighting trends and analyzing causes of unexpected variance - Drive the identification, development, and measurement of key metrics for new initiatives - Manage and forecast P&L and Cash Flow - Lead and coordinate with international finance teams in global content statements and reviews ABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners' imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home. BASIC QUALIFICATIONS - Bachelor's degree in finance, business, or related field - 3+ years of progressive professional experience in financial analysis and management - Experience in financial analysis and building financial models from scratch within excel - Experience partnering with cross functional business teams PREFERRED QUALIFICATIONS - Excellent time management and organizational skills, with the ability to prioritize and multi-task, and deliver under shifting deadlines in a fast-paced environment - Proven ability to build relationships and communicate with peers, executive management and other critical stakeholders - Prior experience in digital media and/or publishing industry - SQL knowledge - TM1 proficiency Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Jun 03, 2025
Full time
At Audible, we believe stories have the power to transform lives. It's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us. ABOUT THIS ROLE At Audible, content is at our core; as a Manager on the Global Content Financial Planning and Analysis (FP&A) team, you'll provide financial and operating decision support to the teams that create, curate, and deliver content to Audible's millions of listeners. You'll develop and maintain relationships with key personnel within Content and across the organization, with the steadfast focus of delivering thoughtful analysis, actionable insights, and iterative process improvements that support the business's long-term strategy for maximum impact. As Finance Manager - Global Content FP&A, you'll support business teams through the annual and quarterly forecasting process, long-range planning, and sizing strategic initiatives and opportunities. You'll work with international teams across Audible's global footprint, providing opportunity to learn about global and local content trends. ABOUT YOU You're a self-starter who independently identifies opportunities for improvement and paths to overcoming challenges. You're comfortable with ambiguity and complexity, and have the ability to prioritize and balance immediate needs with longer-term goals, following through on commitments and deadlines. You're a compelling communicator, with the ability to 'translate' financial topics and complex issues into easy-to-understand language for people throughout the organization, including senior leadership. You possess the ability to influence working teams across disciplines without direct authority. You demonstrate financial acumen through experience with forecasting, budgeting, variance analysis, performing financial analysis using advanced Excel functionality and providing recommendations based on results for decision making. You're able see the forest AND the trees, and to distill critical points from large and/or incomplete data sets. As a Finance Manager - Global Content FP&A, you will - Partner with business teams on content deal development, including opportunity assessment, valuation, and financial deal terms structuring - Iterate on process improvements and automations that help us become more nimble, proficient, and data-driven in our decision-making - Translate long-range company goals into strategic financial plans - Monitor performance indicators, highlighting trends and analyzing causes of unexpected variance - Drive the identification, development, and measurement of key metrics for new initiatives - Manage and forecast P&L and Cash Flow - Lead and coordinate with international finance teams in global content statements and reviews ABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners' imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home. BASIC QUALIFICATIONS - Bachelor's degree in finance, business, or related field - 3+ years of progressive professional experience in financial analysis and management - Experience in financial analysis and building financial models from scratch within excel - Experience partnering with cross functional business teams PREFERRED QUALIFICATIONS - Excellent time management and organizational skills, with the ability to prioritize and multi-task, and deliver under shifting deadlines in a fast-paced environment - Proven ability to build relationships and communicate with peers, executive management and other critical stakeholders - Prior experience in digital media and/or publishing industry - SQL knowledge - TM1 proficiency Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We need an experienced Senior Procurement Manager to join our Corporate & Business Procurement team. You'll lead the strategy for all outsourced contact centres across Sky UK. What you'll do: • Lead the way: Develop and deliver the sourcing strategy for contact centres, using your industry knowledge and Sky's global reach to get the best deals and partnerships. • Negotiate big deals: Manage major agreements with key suppliers, making sure they fit with Sky's long-term goals and targets. • Find savings: Analyse spending, spot opportunities to save, and develop smart sourcing strategies to achieve cost savings and drive efficiency across your spend area. • Build relationships: Create and manage strong relationships with internal stakeholders and key suppliers. • Manage risk: Stay ahead of industry trends, market changes and handle potential risks. • Work across teams: Partner with colleagues across Europe and the wider Sky Group (including Italy, Germany, and the US). What you'll bring: • Contact centre expert: Proven procurement experience in the contact centre industry. • Strategic leader: Able to develop and deliver strategies in a global company. • Negotiation pro: Confident leading complex negotiations with senior people. • Team player: Excellent at building relationships with different teams across the globe. • Results-focused: Driven to achieve cost savings and make things more efficient. Procurement The Procurement team spans Comcast, NBCUniversal and Sky, proactively managing a trusted supplier network across the globe to protect our business and drive long-term value. We utilise expertise, scale, and a deep-rooted understanding of our business to navigate the global marketplace - balancing value, risk, and social responsibility to deliver for our clients, our suppliers, and the communities we serve. Our team accelerates transformation and innovation by bringing together the right people, products and services and create the technologies and experiences that our brands are known for. We create connections across Comcast, NBCUniversal and Sky to generate greater value for our business and opportunities for our teammates - today, and in the future. The Rewards There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place • A generous pension package • Private healthcare • Discounted mobile and broadband • Where you'll work • SKY HQ Osterley UK How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about.
Jun 03, 2025
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We need an experienced Senior Procurement Manager to join our Corporate & Business Procurement team. You'll lead the strategy for all outsourced contact centres across Sky UK. What you'll do: • Lead the way: Develop and deliver the sourcing strategy for contact centres, using your industry knowledge and Sky's global reach to get the best deals and partnerships. • Negotiate big deals: Manage major agreements with key suppliers, making sure they fit with Sky's long-term goals and targets. • Find savings: Analyse spending, spot opportunities to save, and develop smart sourcing strategies to achieve cost savings and drive efficiency across your spend area. • Build relationships: Create and manage strong relationships with internal stakeholders and key suppliers. • Manage risk: Stay ahead of industry trends, market changes and handle potential risks. • Work across teams: Partner with colleagues across Europe and the wider Sky Group (including Italy, Germany, and the US). What you'll bring: • Contact centre expert: Proven procurement experience in the contact centre industry. • Strategic leader: Able to develop and deliver strategies in a global company. • Negotiation pro: Confident leading complex negotiations with senior people. • Team player: Excellent at building relationships with different teams across the globe. • Results-focused: Driven to achieve cost savings and make things more efficient. Procurement The Procurement team spans Comcast, NBCUniversal and Sky, proactively managing a trusted supplier network across the globe to protect our business and drive long-term value. We utilise expertise, scale, and a deep-rooted understanding of our business to navigate the global marketplace - balancing value, risk, and social responsibility to deliver for our clients, our suppliers, and the communities we serve. Our team accelerates transformation and innovation by bringing together the right people, products and services and create the technologies and experiences that our brands are known for. We create connections across Comcast, NBCUniversal and Sky to generate greater value for our business and opportunities for our teammates - today, and in the future. The Rewards There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place • A generous pension package • Private healthcare • Discounted mobile and broadband • Where you'll work • SKY HQ Osterley UK How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about.
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We need an experienced Senior Procurement Manager to join our Corporate & Business Procurement team. You'll lead the strategy for all outsourced contact centres across Sky UK. What you'll do: • Lead the way: Develop and deliver the sourcing strategy for contact centres, using your industry knowledge and Sky's global reach to get the best deals and partnerships. • Negotiate big deals: Manage major agreements with key suppliers, making sure they fit with Sky's long-term goals and targets. • Find savings: Analyse spending, spot opportunities to save, and develop smart sourcing strategies to achieve cost savings and drive efficiency across your spend area. • Build relationships: Create and manage strong relationships with internal stakeholders and key suppliers. • Manage risk: Stay ahead of industry trends, market changes and handle potential risks. • Work across teams: Partner with colleagues across Europe and the wider Sky Group (including Italy, Germany, and the US). What you'll bring: • Contact centre expert: Proven procurement experience in the contact centre industry. • Strategic leader: Able to develop and deliver strategies in a global company. • Negotiation pro: Confident leading complex negotiations with senior people. • Team player: Excellent at building relationships with different teams across the globe. • Results-focused: Driven to achieve cost savings and make things more efficient. Procurement The Procurement team spans Comcast, NBCUniversal and Sky, proactively managing a trusted supplier network across the globe to protect our business and drive long-term value. We utilise expertise, scale, and a deep-rooted understanding of our business to navigate the global marketplace - balancing value, risk, and social responsibility to deliver for our clients, our suppliers, and the communities we serve. Our team accelerates transformation and innovation by bringing together the right people, products and services and create the technologies and experiences that our brands are known for. We create connections across Comcast, NBCUniversal and Sky to generate greater value for our business and opportunities for our teammates - today, and in the future. The Rewards There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place • A generous pension package • Private healthcare • Discounted mobile and broadband • Where you'll work • SKY HQ Osterley UK How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about.
Jun 03, 2025
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We need an experienced Senior Procurement Manager to join our Corporate & Business Procurement team. You'll lead the strategy for all outsourced contact centres across Sky UK. What you'll do: • Lead the way: Develop and deliver the sourcing strategy for contact centres, using your industry knowledge and Sky's global reach to get the best deals and partnerships. • Negotiate big deals: Manage major agreements with key suppliers, making sure they fit with Sky's long-term goals and targets. • Find savings: Analyse spending, spot opportunities to save, and develop smart sourcing strategies to achieve cost savings and drive efficiency across your spend area. • Build relationships: Create and manage strong relationships with internal stakeholders and key suppliers. • Manage risk: Stay ahead of industry trends, market changes and handle potential risks. • Work across teams: Partner with colleagues across Europe and the wider Sky Group (including Italy, Germany, and the US). What you'll bring: • Contact centre expert: Proven procurement experience in the contact centre industry. • Strategic leader: Able to develop and deliver strategies in a global company. • Negotiation pro: Confident leading complex negotiations with senior people. • Team player: Excellent at building relationships with different teams across the globe. • Results-focused: Driven to achieve cost savings and make things more efficient. Procurement The Procurement team spans Comcast, NBCUniversal and Sky, proactively managing a trusted supplier network across the globe to protect our business and drive long-term value. We utilise expertise, scale, and a deep-rooted understanding of our business to navigate the global marketplace - balancing value, risk, and social responsibility to deliver for our clients, our suppliers, and the communities we serve. Our team accelerates transformation and innovation by bringing together the right people, products and services and create the technologies and experiences that our brands are known for. We create connections across Comcast, NBCUniversal and Sky to generate greater value for our business and opportunities for our teammates - today, and in the future. The Rewards There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place • A generous pension package • Private healthcare • Discounted mobile and broadband • Where you'll work • SKY HQ Osterley UK How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about.
Date Posted: 2025-05-22 Country: United Kingdom Location: GBRDEV111: CTCRM Lympstone, Exmouth Road, Lympstone, Devon, EX8 5AR Position Role Type: Unspecified Senior Training Designer Based at CTCRM Lympstone Permanent, fulltime 37hrs Raytheon UK At Raytheon UK, we take immense pride in being a leader in defence and aerospace technology. As an employer, we are dedicated to fuelling innovation, nurturing talent, and fostering a culture of excellence. Joining our team means being part of an organisation that shapes the future of national security whilst investing in your growth and personal development. We provide a collaborative environment, abundant opportunities for professional development, and a profound sense of purpose in what we do. Together, we are not just advancing technology; we're building a community committed to safeguarding a safer and more connected world. Through advanced technology and our people's expertise, our Training Transformation Services is modernising what's possible in the training and preparation of our armed forces. With a real blended approach to learning and using the latest innovative systems and technology, we ensure our service men and women really are prepared for any situation. About the role: In this role you'll have the opportunity to make a real difference to the Royal Navy Training Design Service. As the Senior Training Designer you'll support the Integrated Training Design Service to deliver learning that is blended, active and provides customer delight. Skills and Experience Demonstrate previous experience from a Learning and Development role Demonstrate a passion learning and development and the development others Demonstrate excellent collaboration, communication and adept at building strong relationships Be an ambassador for learning, collaboration, and demonstrate best practices within the team Demonstrate attention to detail, a passion for quality and be able to plan and multitask Enthusiastic to learn, collaborate, and demonstrate best practices within the business and customers Adopt a flexible approach to the role, adapt to evolving priorities Desirable ADDIE model and Defence Systems Approach to Training (DSAT). Training and/or Instructional Design. Programme management tools and applications. Knowledge and practical experience of UK Ministry Defence procedures and policies Contributing in a team environment for the purpose of developing creative solutions to technical problems. Responsibilities Accountable for all training courses assigned to you with regards to training transformation. An advocate for the creation of training content that is not only active and engaging, but also inclusive and learner centric. Ensuring the processes that support the review and change of training courses follow the end-to-end training design process, are DSAT (Defense Systems Approach to Training) compliant, considering media enhancements and adherence to quality standards. Proactively addressing, resolving and escalating any challenges that may impact delay to delivery. Responsible for the production and development of high-quality Training design, e-learning and courseware materials (as required). Developing and designing training courseware using a variety of media and technology. Contribute to the development of overall instructional strategy, being able to analyse and implement changes to training programmes, identifying effective and ineffective instructional design training methodologies. Proactively seeking feedback and impact stories to further enhance training courses and to continuously improve and celebrate the work completed. Ensure that any changes derived from internal and external validation are incorporated into all training design activity to ensure that training remains up-to-date and satisfies operational / workplace performance requirements. Building strong stakeholder relationships with subject matter experts to positively contribute towards training transformation. Identify opportunities to provide accreditation for new and/or amended training as designed, and/or any amendments or implications for existing accreditations following Training Design changes. Act as a technical lead to ensure that processes follow latest direction and guidance in accordance with defence policy. Responsible for the continuous professional development of yourself, and the coaching of Training Designers that you are allocated to set them up for success. Follow security standards and system requirements to protect data and ensure smooth operations. Any other duties required to support the Integrated Training Design Service. Benefits and Work Culture Benefits Competitive salaries. 25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days (37hr) Contributory Pension Scheme (up to 10.5% company contribution) 6 times salary 'Life Assurance' with pension. Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work amongst others. Enhanced sick pay. Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave. Car / Car allowance (dependant on grade/ role) Private Medical Insurance (dependant on grade) Work Culture 37hr working week, although hours may vary depending on role, job requirement or site-specific arrangements. Early 1.30pm finish Friday, start your weekend early! Remote, hybrid and site based working opportunities, dependant on your needs and the requirements of the role. A grownup flexible working culture that is output, not time spent at desk, focussed. More formal flexible working arrangements can also be requested and assessed subject to the role. Please enquire or highlight any request to our Talent Acquisition team to explore the flexible working possibilities. Up to 5 paid days volunteering each year. RTX Raytheon UK is a landed company and part of the wider RTX organisation. Headquartered in Arlington, Virginia, USA, but with over 180,000 employees globally across every continent, RTX provides advanced systems and services for commercial, military and government customers worldwide and comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Supporting over 35,000 jobs across 13 UK sites, RTX is helping to drive prosperity. Each year our work contributes over £2.7bn to the UK economy and offers a wealth of opportunities to 4,000 suppliers across England, Scotland, Wales and Northern Ireland. We're investing in all corners of the country, supporting 29,040 jobs in England, 3,040 in Northern Ireland, 1,900 in Scotland and 1,600 in Wales. RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. Privacy Policy and Terms: Click on this link to read the Policy and Terms
Jun 03, 2025
Full time
Date Posted: 2025-05-22 Country: United Kingdom Location: GBRDEV111: CTCRM Lympstone, Exmouth Road, Lympstone, Devon, EX8 5AR Position Role Type: Unspecified Senior Training Designer Based at CTCRM Lympstone Permanent, fulltime 37hrs Raytheon UK At Raytheon UK, we take immense pride in being a leader in defence and aerospace technology. As an employer, we are dedicated to fuelling innovation, nurturing talent, and fostering a culture of excellence. Joining our team means being part of an organisation that shapes the future of national security whilst investing in your growth and personal development. We provide a collaborative environment, abundant opportunities for professional development, and a profound sense of purpose in what we do. Together, we are not just advancing technology; we're building a community committed to safeguarding a safer and more connected world. Through advanced technology and our people's expertise, our Training Transformation Services is modernising what's possible in the training and preparation of our armed forces. With a real blended approach to learning and using the latest innovative systems and technology, we ensure our service men and women really are prepared for any situation. About the role: In this role you'll have the opportunity to make a real difference to the Royal Navy Training Design Service. As the Senior Training Designer you'll support the Integrated Training Design Service to deliver learning that is blended, active and provides customer delight. Skills and Experience Demonstrate previous experience from a Learning and Development role Demonstrate a passion learning and development and the development others Demonstrate excellent collaboration, communication and adept at building strong relationships Be an ambassador for learning, collaboration, and demonstrate best practices within the team Demonstrate attention to detail, a passion for quality and be able to plan and multitask Enthusiastic to learn, collaborate, and demonstrate best practices within the business and customers Adopt a flexible approach to the role, adapt to evolving priorities Desirable ADDIE model and Defence Systems Approach to Training (DSAT). Training and/or Instructional Design. Programme management tools and applications. Knowledge and practical experience of UK Ministry Defence procedures and policies Contributing in a team environment for the purpose of developing creative solutions to technical problems. Responsibilities Accountable for all training courses assigned to you with regards to training transformation. An advocate for the creation of training content that is not only active and engaging, but also inclusive and learner centric. Ensuring the processes that support the review and change of training courses follow the end-to-end training design process, are DSAT (Defense Systems Approach to Training) compliant, considering media enhancements and adherence to quality standards. Proactively addressing, resolving and escalating any challenges that may impact delay to delivery. Responsible for the production and development of high-quality Training design, e-learning and courseware materials (as required). Developing and designing training courseware using a variety of media and technology. Contribute to the development of overall instructional strategy, being able to analyse and implement changes to training programmes, identifying effective and ineffective instructional design training methodologies. Proactively seeking feedback and impact stories to further enhance training courses and to continuously improve and celebrate the work completed. Ensure that any changes derived from internal and external validation are incorporated into all training design activity to ensure that training remains up-to-date and satisfies operational / workplace performance requirements. Building strong stakeholder relationships with subject matter experts to positively contribute towards training transformation. Identify opportunities to provide accreditation for new and/or amended training as designed, and/or any amendments or implications for existing accreditations following Training Design changes. Act as a technical lead to ensure that processes follow latest direction and guidance in accordance with defence policy. Responsible for the continuous professional development of yourself, and the coaching of Training Designers that you are allocated to set them up for success. Follow security standards and system requirements to protect data and ensure smooth operations. Any other duties required to support the Integrated Training Design Service. Benefits and Work Culture Benefits Competitive salaries. 25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days (37hr) Contributory Pension Scheme (up to 10.5% company contribution) 6 times salary 'Life Assurance' with pension. Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work amongst others. Enhanced sick pay. Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave. Car / Car allowance (dependant on grade/ role) Private Medical Insurance (dependant on grade) Work Culture 37hr working week, although hours may vary depending on role, job requirement or site-specific arrangements. Early 1.30pm finish Friday, start your weekend early! Remote, hybrid and site based working opportunities, dependant on your needs and the requirements of the role. A grownup flexible working culture that is output, not time spent at desk, focussed. More formal flexible working arrangements can also be requested and assessed subject to the role. Please enquire or highlight any request to our Talent Acquisition team to explore the flexible working possibilities. Up to 5 paid days volunteering each year. RTX Raytheon UK is a landed company and part of the wider RTX organisation. Headquartered in Arlington, Virginia, USA, but with over 180,000 employees globally across every continent, RTX provides advanced systems and services for commercial, military and government customers worldwide and comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Supporting over 35,000 jobs across 13 UK sites, RTX is helping to drive prosperity. Each year our work contributes over £2.7bn to the UK economy and offers a wealth of opportunities to 4,000 suppliers across England, Scotland, Wales and Northern Ireland. We're investing in all corners of the country, supporting 29,040 jobs in England, 3,040 in Northern Ireland, 1,900 in Scotland and 1,600 in Wales. RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. Privacy Policy and Terms: Click on this link to read the Policy and Terms
Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Passionate about delivering excellent customer service. Must be fluent in both oral and written English and German. Excellent IT skills. Knowledge of sales process and ordering systems is desirable but not essential. Excellent communication skills with both internal & external customers. Able to build good relationships at all levels with a positive and flexible approach. Able to solve problems, have initiative, and open to continuous improvement and learning. Must be positive, resilient, and adaptable to change. The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return. What we offer you: LIFE Program - providing you the opportunity to develop and take the first steps in progressing your customer care career Contributory pension scheme of up to 6% Opportunity to buy & sell holiday Gym membership discounts Contributory hospital and health cash plan Cycle2Work scheme Eye care vouchers Generous employee discount on Lifeplus nutritional supplements and wellbeing products. Life assurance Discounts at leading brands and retailer Various shift patterns to chose from: Shift: 5-week rotational shift: Week 1: Monday to Friday. 07:00 - 15:15 UK Time Week 2: Monday, Tuesday, Wednesday, Thursday and Saturday. 07:30 - 15:45 UK Time Week 3: Monday to Friday. 11:00 - 19:15 UK Tim Week 4: Monday, Tuesday, Wednesday, Thursday and Saturday. 08:00 - 16:15 UK Time Week 5: Monday to Friday. 11:45 - 20:00 UK Time Location: Lifeplus House, St Neots This role involves a mixture of home and office working, however we do ask that candidates are able to commute to our St Neots Office. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Indeed3 Job Types: Full-time, Permanent Pay: Up to £26,500.00 per year Benefits: Company pension Cycle to work scheme Employee discount Free parking On-site parking Referral programme Ability to commute/relocate: St. Neots: reliably commute or plan to relocate before starting work (required) Language: German (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots
Jun 03, 2025
Full time
Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Passionate about delivering excellent customer service. Must be fluent in both oral and written English and German. Excellent IT skills. Knowledge of sales process and ordering systems is desirable but not essential. Excellent communication skills with both internal & external customers. Able to build good relationships at all levels with a positive and flexible approach. Able to solve problems, have initiative, and open to continuous improvement and learning. Must be positive, resilient, and adaptable to change. The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return. What we offer you: LIFE Program - providing you the opportunity to develop and take the first steps in progressing your customer care career Contributory pension scheme of up to 6% Opportunity to buy & sell holiday Gym membership discounts Contributory hospital and health cash plan Cycle2Work scheme Eye care vouchers Generous employee discount on Lifeplus nutritional supplements and wellbeing products. Life assurance Discounts at leading brands and retailer Various shift patterns to chose from: Shift: 5-week rotational shift: Week 1: Monday to Friday. 07:00 - 15:15 UK Time Week 2: Monday, Tuesday, Wednesday, Thursday and Saturday. 07:30 - 15:45 UK Time Week 3: Monday to Friday. 11:00 - 19:15 UK Tim Week 4: Monday, Tuesday, Wednesday, Thursday and Saturday. 08:00 - 16:15 UK Time Week 5: Monday to Friday. 11:45 - 20:00 UK Time Location: Lifeplus House, St Neots This role involves a mixture of home and office working, however we do ask that candidates are able to commute to our St Neots Office. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Indeed3 Job Types: Full-time, Permanent Pay: Up to £26,500.00 per year Benefits: Company pension Cycle to work scheme Employee discount Free parking On-site parking Referral programme Ability to commute/relocate: St. Neots: reliably commute or plan to relocate before starting work (required) Language: German (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots
Date Posted: 2025-05-22 Country: United Kingdom Location: GBRDEV111: CTCRM Lympstone, Exmouth Road, Lympstone, Devon, EX8 5AR Position Role Type: Unspecified Senior Training Designer Based at CTCRM Lympstone Permanent, fulltime 37hrs Raytheon UK At Raytheon UK, we take immense pride in being a leader in defence and aerospace technology. As an employer, we are dedicated to fuelling innovation, nurturing talent, and fostering a culture of excellence. Joining our team means being part of an organisation that shapes the future of national security whilst investing in your growth and personal development. We provide a collaborative environment, abundant opportunities for professional development, and a profound sense of purpose in what we do. Together, we are not just advancing technology; we're building a community committed to safeguarding a safer and more connected world. Through advanced technology and our people's expertise, our Training Transformation Services is modernising what's possible in the training and preparation of our armed forces. With a real blended approach to learning and using the latest innovative systems and technology, we ensure our service men and women really are prepared for any situation. About the role: In this role you'll have the opportunity to make a real difference to the Royal Navy Training Design Service. As the Senior Training Designer you'll support the Integrated Training Design Service to deliver learning that is blended, active and provides customer delight. Skills and Experience Demonstrate previous experience from a Learning and Development role Demonstrate a passion learning and development and the development others Demonstrate excellent collaboration, communication and adept at building strong relationships Be an ambassador for learning, collaboration, and demonstrate best practices within the team Demonstrate attention to detail, a passion for quality and be able to plan and multitask Enthusiastic to learn, collaborate, and demonstrate best practices within the business and customers Adopt a flexible approach to the role, adapt to evolving priorities Desirable ADDIE model and Defence Systems Approach to Training (DSAT). Training and/or Instructional Design. Programme management tools and applications. Knowledge and practical experience of UK Ministry Defence procedures and policies Contributing in a team environment for the purpose of developing creative solutions to technical problems. Responsibilities Accountable for all training courses assigned to you with regards to training transformation. An advocate for the creation of training content that is not only active and engaging, but also inclusive and learner centric. Ensuring the processes that support the review and change of training courses follow the end-to-end training design process, are DSAT (Defense Systems Approach to Training) compliant, considering media enhancements and adherence to quality standards. Proactively addressing, resolving and escalating any challenges that may impact delay to delivery. Responsible for the production and development of high-quality Training design, e-learning and courseware materials (as required). Developing and designing training courseware using a variety of media and technology. Contribute to the development of overall instructional strategy, being able to analyse and implement changes to training programmes, identifying effective and ineffective instructional design training methodologies. Proactively seeking feedback and impact stories to further enhance training courses and to continuously improve and celebrate the work completed. Ensure that any changes derived from internal and external validation are incorporated into all training design activity to ensure that training remains up-to-date and satisfies operational / workplace performance requirements. Building strong stakeholder relationships with subject matter experts to positively contribute towards training transformation. Identify opportunities to provide accreditation for new and/or amended training as designed, and/or any amendments or implications for existing accreditations following Training Design changes. Act as a technical lead to ensure that processes follow latest direction and guidance in accordance with defence policy. Responsible for the continuous professional development of yourself, and the coaching of Training Designers that you are allocated to set them up for success. Follow security standards and system requirements to protect data and ensure smooth operations. Any other duties required to support the Integrated Training Design Service. Benefits and Work Culture Benefits Competitive salaries. 25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days (37hr) Contributory Pension Scheme (up to 10.5% company contribution) 6 times salary 'Life Assurance' with pension. Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work amongst others. Enhanced sick pay. Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave. Car / Car allowance (dependant on grade/ role) Private Medical Insurance (dependant on grade) Work Culture 37hr working week, although hours may vary depending on role, job requirement or site-specific arrangements. Early 1.30pm finish Friday, start your weekend early! Remote, hybrid and site based working opportunities, dependant on your needs and the requirements of the role. A grownup flexible working culture that is output, not time spent at desk, focussed. More formal flexible working arrangements can also be requested and assessed subject to the role. Please enquire or highlight any request to our Talent Acquisition team to explore the flexible working possibilities. Up to 5 paid days volunteering each year. RTX Raytheon UK is a landed company and part of the wider RTX organisation. Headquartered in Arlington, Virginia, USA, but with over 180,000 employees globally across every continent, RTX provides advanced systems and services for commercial, military and government customers worldwide and comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Supporting over 35,000 jobs across 13 UK sites, RTX is helping to drive prosperity. Each year our work contributes over £2.7bn to the UK economy and offers a wealth of opportunities to 4,000 suppliers across England, Scotland, Wales and Northern Ireland. We're investing in all corners of the country, supporting 29,040 jobs in England, 3,040 in Northern Ireland, 1,900 in Scotland and 1,600 in Wales. RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. Privacy Policy and Terms: Click on this link to read the Policy and Terms
Jun 03, 2025
Full time
Date Posted: 2025-05-22 Country: United Kingdom Location: GBRDEV111: CTCRM Lympstone, Exmouth Road, Lympstone, Devon, EX8 5AR Position Role Type: Unspecified Senior Training Designer Based at CTCRM Lympstone Permanent, fulltime 37hrs Raytheon UK At Raytheon UK, we take immense pride in being a leader in defence and aerospace technology. As an employer, we are dedicated to fuelling innovation, nurturing talent, and fostering a culture of excellence. Joining our team means being part of an organisation that shapes the future of national security whilst investing in your growth and personal development. We provide a collaborative environment, abundant opportunities for professional development, and a profound sense of purpose in what we do. Together, we are not just advancing technology; we're building a community committed to safeguarding a safer and more connected world. Through advanced technology and our people's expertise, our Training Transformation Services is modernising what's possible in the training and preparation of our armed forces. With a real blended approach to learning and using the latest innovative systems and technology, we ensure our service men and women really are prepared for any situation. About the role: In this role you'll have the opportunity to make a real difference to the Royal Navy Training Design Service. As the Senior Training Designer you'll support the Integrated Training Design Service to deliver learning that is blended, active and provides customer delight. Skills and Experience Demonstrate previous experience from a Learning and Development role Demonstrate a passion learning and development and the development others Demonstrate excellent collaboration, communication and adept at building strong relationships Be an ambassador for learning, collaboration, and demonstrate best practices within the team Demonstrate attention to detail, a passion for quality and be able to plan and multitask Enthusiastic to learn, collaborate, and demonstrate best practices within the business and customers Adopt a flexible approach to the role, adapt to evolving priorities Desirable ADDIE model and Defence Systems Approach to Training (DSAT). Training and/or Instructional Design. Programme management tools and applications. Knowledge and practical experience of UK Ministry Defence procedures and policies Contributing in a team environment for the purpose of developing creative solutions to technical problems. Responsibilities Accountable for all training courses assigned to you with regards to training transformation. An advocate for the creation of training content that is not only active and engaging, but also inclusive and learner centric. Ensuring the processes that support the review and change of training courses follow the end-to-end training design process, are DSAT (Defense Systems Approach to Training) compliant, considering media enhancements and adherence to quality standards. Proactively addressing, resolving and escalating any challenges that may impact delay to delivery. Responsible for the production and development of high-quality Training design, e-learning and courseware materials (as required). Developing and designing training courseware using a variety of media and technology. Contribute to the development of overall instructional strategy, being able to analyse and implement changes to training programmes, identifying effective and ineffective instructional design training methodologies. Proactively seeking feedback and impact stories to further enhance training courses and to continuously improve and celebrate the work completed. Ensure that any changes derived from internal and external validation are incorporated into all training design activity to ensure that training remains up-to-date and satisfies operational / workplace performance requirements. Building strong stakeholder relationships with subject matter experts to positively contribute towards training transformation. Identify opportunities to provide accreditation for new and/or amended training as designed, and/or any amendments or implications for existing accreditations following Training Design changes. Act as a technical lead to ensure that processes follow latest direction and guidance in accordance with defence policy. Responsible for the continuous professional development of yourself, and the coaching of Training Designers that you are allocated to set them up for success. Follow security standards and system requirements to protect data and ensure smooth operations. Any other duties required to support the Integrated Training Design Service. Benefits and Work Culture Benefits Competitive salaries. 25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days (37hr) Contributory Pension Scheme (up to 10.5% company contribution) 6 times salary 'Life Assurance' with pension. Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work amongst others. Enhanced sick pay. Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave. Car / Car allowance (dependant on grade/ role) Private Medical Insurance (dependant on grade) Work Culture 37hr working week, although hours may vary depending on role, job requirement or site-specific arrangements. Early 1.30pm finish Friday, start your weekend early! Remote, hybrid and site based working opportunities, dependant on your needs and the requirements of the role. A grownup flexible working culture that is output, not time spent at desk, focussed. More formal flexible working arrangements can also be requested and assessed subject to the role. Please enquire or highlight any request to our Talent Acquisition team to explore the flexible working possibilities. Up to 5 paid days volunteering each year. RTX Raytheon UK is a landed company and part of the wider RTX organisation. Headquartered in Arlington, Virginia, USA, but with over 180,000 employees globally across every continent, RTX provides advanced systems and services for commercial, military and government customers worldwide and comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Supporting over 35,000 jobs across 13 UK sites, RTX is helping to drive prosperity. Each year our work contributes over £2.7bn to the UK economy and offers a wealth of opportunities to 4,000 suppliers across England, Scotland, Wales and Northern Ireland. We're investing in all corners of the country, supporting 29,040 jobs in England, 3,040 in Northern Ireland, 1,900 in Scotland and 1,600 in Wales. RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. Privacy Policy and Terms: Click on this link to read the Policy and Terms
