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Sales Controller - Fixed term contract Salary: Competitive salary Benefits: Company share save scheme, Competitive matched pension contribution, Life insurance up to 4x salary Location: Leeds or Newark plus visits to Tesco Ways of Working: Hybrid Hours of work: 37.5 hours Monday to Friday Contract Type: 9 months Fixed term contract Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. What you'll be doing In this busy and exciting role you will work closely with the Sales Director/Head of Sales to drive targeted, profitable growth, build strong customer relationships, and ensure the successful execution of customer account plans across your portfolio. Role Accountabilities • Lead and guide the account team to deliver targeted sales, volume and margin performance • Build and maintain strong long-term relationships with key customers, negotiating commercial agreements • Develop and execute customer account plans aligned with the Greencore Customer Strategy • Provide accurate sales forecasts with clear risk and opportunity insight to support business planning • Work collaboratively with Marketing and Portfolio teams to deliver customer-specific plans and activities • Monitor market and competitor trends to proactively meet customer needs • Identify and pursue new business opportunities to support profitable growth • Coordinate cross-functional colleagues to maximise value through joint business planning • Champion inclusion and diversity commitments across your team and role-model inclusive leadership behaviours • Ensure full adherence to Cyber Security, GDPR and data policies to manage organisational risk At Greencore we put our people at the core. We celebrate their differences and help everyone to be themselves at work. Together we make every day taste better. What we're looking for • Degree-calibre education with strong commercial and business understanding • Proven commercial or sales experience in a large or FTSE-listed business • Strong leadership experience in multi-functional and/or multi-site environments • Demonstrated ability to develop high-performing individuals and teams • Strong negotiation and relationship-building skills with key customers • FMCG experience with the ability to operate at pace • Proven track record of delivering sales, volume and margin performance • Ability to influence cross-functional teams and collaborate effectively • Strong analytical and forecasting capability with attention to detail • A proactive mindset with the ability to identify and act on growth opportunities If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Competitive matched pension contributions Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career.

SignHealth is a passionate and unique deaf-led charity, committed to creating a future where there are no barriers to good health and wellbeing for deaf people. Our work is varied and aims to promote easier access to healthcare and information. We partner with the NHS and other services and take on projects, carry out research, and raise awareness. We also deliver our own services to reach deaf people in our shared language (BSL) in their moment of need, through domestic abuse support, therapy, advocacy and residential services. The newly created role of Head of Technology and Business Systems will support the Executive with the development and delivery of technology and data strategies. Having grown rapidly as an organisation over the past few years, your contribution will be vital in implementing and strengthening SignHealth's technology and data management processes. SignHealth operates over 20 business systems spanning social care, therapies, fundraising, HR and finance, alongside a Microsoft 365 environment and outsourced IT support. The organisation is midway through a significant Transformation Programme and this role will provide the technical leadership needed to ensure these initiatives succeed. As part of this role, you will: Lead the strategic development of SignHealth's technology estate, managing vendor relationships, system procurement and licence optimisation across the full portfolio of business systems Build SignHealth's data and analytics capability, developing Power BI dashboards, automations and integrations to drive better performance reporting and decision-making Provide hands-on technical leadership for Transformation Programme projects, including CRM implementations, a finance system replacement and data management improvements Lead the responsible adoption of AI across the organisation, from policy development to staff training and tool selection Oversee cyber security, working towards Cyber Essentials Plus certification and ensuring compliance with GDPR, the NHS Data Security Toolkit and other frameworks Champion a data-informed culture, building confidence and capability across the organisation in how tools and data are used to drive real impact This is an exciting new role - responsible for evolving SignHealth's technological environment, strengthening how we use data, and driving forward innovation to shape a future aligned with SignHealth's vision. If you have questions about the role and would find it helpful to have an informal conversation, please contact Thandi Mtetwa at to arrange a conversation. To make an application please email the following to : Your CV (no more than 3 sides) A written answer to the following question: How does your experience match the essential criteria in the job description? We work with BSL interpreters throughout the process but if you have any other access needs, please do let us know. We positively encourage applications from deaf people, disabled people, people of colour and people from the LGBT+ community. We will support all applicants along the journey of our recruitment process. Offers of work are subject to: Enhanced DBS checks, Right to Work checks, satisfactory references and Medical Health clearance. Link to BSL video and website:

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. At Five Guys, the Project Management Office (PMO) is the team responsible for making sure technology and business change actually lands. It focuses on outcomes, not just delivery, ensuring what gets built is understood, adopted and used across the business. The PMO is a small, delivery-focused function reporting to the Head of Projects and is actively being built. Its current focus is cybersecurity and Microsoft 365 improvement, with broader programmes to follow as the business grows. The Implementation Manager role exists because while Five Guys invests in technology, it needs stronger, hands-on implementation to make change stick. You close that gap by personally owning rollouts end-to-end, creating guidance and training, running sessions and measuring adoption. This is a practical implementation role where you do the work, not just oversee it. WHAT YOU'LL DO Build and execute rollout plans from scratch Take a workstream brief and turn it into a practical delivery plan Identify who is impacted, what changes, sequencing and dependencies Execute the plan yourself rather than handing it off Create the materials that make change stick Write clear, role-specific user guidance and training materials Design communications people actually read and understand Run training sessions and answer questions directly Confidently guide others on using Microsoft 365 tools including Teams, SharePoint and OneDrive Track whether the change is working in practice Build feedback loops and adoption measures Spot when something has landed poorly and intervene Stay accountable for outcomes rather than just delivery Act as the bridge between IT, Security and the business Translate technical and security requirements into usable guidance Turn real user feedback into clear input for technical teams Ensure changes feel logical, helpful and well explained Bring structure and consistency to PMO delivery Build templates, checklists and repeatable delivery patterns Establish ways of working that become standard for future programmes Manage your own risks, progress and reporting within the PMO cadence A TYPICAL WEEK MIGHT INCLUDE Drafting a rollout plan for the next phase of Microsoft 365 changes Running a project checkpoint call and tracking actions Writing a one-page user guide for an IT change Reviewing adoption data to check if a rollout is on track Joining alignment calls with IT, Operations and Security Updating the PMO delivery tracker and escalating blockers Following up with stores or teams where adoption has dropped off HOW WE WILL KNOW THIS IS WORKING By 6 months You have delivered at least one workstream end-to-end, from plan to confirmed adoption A repeatable rollout framework exists because you built it Business teams can name you as the person who made a recent change make sense IT trusts you to accurately represent business needs You can show clear feedback and adoption data By 12 months Adoption metrics are measurably better on workstreams you delivered The PMO has a delivery playbook with you as a primary author Technology change is described as well-managed rather than chaotic New workstreams follow your patterns without starting from scratch You are already planning what comes next YOUR EXPERIENCE 4 to 7 years delivering technology or change programmes hands-on in a business Built rollout plans, training or user guidance yourself and can show examples Worked effectively across technical and non-technical stakeholders Tracked adoption and outcomes after go-live rather than moving on immediately Operated with autonomy, owning your workstreams end-to-end Brought structure to complex or messy environments without waiting for instruction OUR REWARDS AND BENEFITS A generous annual bonus based on business performance Pension scheme Enhanced Maternity and Paternity leave Electric car salary sacrifice scheme Long service rewards after 5 and 10 years with Five Guys Five Guys Perks & discounts Invite to our annual General Managers conference - this year we celebrated in Lisbon! Life assurance Private medical via Vitality Wellbeing support

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. At Five Guys, the Project Management Office (PMO) is the team responsible for making sure technology and business change actually lands. It focuses on outcomes, not just delivery, ensuring what gets built is understood, adopted and used across the business. The PMO is a small, delivery-focused function reporting to the Head of Projects and is actively being built. Its current focus is cybersecurity and Microsoft 365 improvement, with broader programmes to follow as the business grows. The Implementation Manager role exists because while Five Guys invests in technology, it needs stronger, hands-on implementation to make change stick. You close that gap by personally owning rollouts end-to-end, creating guidance and training, running sessions and measuring adoption. This is a practical implementation role where you do the work, not just oversee it. WHAT YOU'LL DO Build and execute rollout plans from scratch Take a workstream brief and turn it into a practical delivery plan Identify who is impacted, what changes, sequencing and dependencies Execute the plan yourself rather than handing it off Create the materials that make change stick Write clear, role-specific user guidance and training materials Design communications people actually read and understand Run training sessions and answer questions directly Confidently guide others on using Microsoft 365 tools including Teams, SharePoint and OneDrive Track whether the change is working in practice Build feedback loops and adoption measures Spot when something has landed poorly and intervene Stay accountable for outcomes rather than just delivery Act as the bridge between IT, Security and the business Translate technical and security requirements into usable guidance Turn real user feedback into clear input for technical teams Ensure changes feel logical, helpful and well explained Bring structure and consistency to PMO delivery Build templates, checklists and repeatable delivery patterns Establish ways of working that become standard for future programmes Manage your own risks, progress and reporting within the PMO cadence A TYPICAL WEEK MIGHT INCLUDE Drafting a rollout plan for the next phase of Microsoft 365 changes Running a project checkpoint call and tracking actions Writing a one-page user guide for an IT change Reviewing adoption data to check if a rollout is on track Joining alignment calls with IT, Operations and Security Updating the PMO delivery tracker and escalating blockers Following up with stores or teams where adoption has dropped off HOW WE WILL KNOW THIS IS WORKING By 6 months You have delivered at least one workstream end-to-end, from plan to confirmed adoption A repeatable rollout framework exists because you built it Business teams can name you as the person who made a recent change make sense IT trusts you to accurately represent business needs You can show clear feedback and adoption data By 12 months Adoption metrics are measurably better on workstreams you delivered The PMO has a delivery playbook with you as a primary author Technology change is described as well-managed rather than chaotic New workstreams follow your patterns without starting from scratch You are already planning what comes next YOUR EXPERIENCE 4 to 7 years delivering technology or change programmes hands-on in a business Built rollout plans, training or user guidance yourself and can show examples Worked effectively across technical and non-technical stakeholders Tracked adoption and outcomes after go-live rather than moving on immediately Operated with autonomy, owning your workstreams end-to-end Brought structure to complex or messy environments without waiting for instruction OUR REWARDS AND BENEFITS A generous annual bonus based on business performance Pension scheme Enhanced Maternity and Paternity leave Electric car salary sacrifice scheme Long service rewards after 5 and 10 years with Five Guys Five Guys Perks & discounts Invite to our annual General Managers conference - this year we celebrated in Lisbon! Life assurance Private medical via Vitality Wellbeing support

Company Description We are a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers' businesses - no matter what the future holds. Since 2000, we've been keeping businesses connected. We don't just provide solutions for today but for tomorrow, too. We're always thinking ahead of the technology curve, so our customers feel confident that when they work with us, we're striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant. Job Description Role Purpose: The Technical Account Manager (TAM) owns the technical relationship for a portfolio of managed IT customers. The role exists to bridge the gap between reactive support and commercial account management, ensuring customers receive proactive technical guidance, clear planning, and consistent service quality. As a trusted technical advisor, the TAM understands each customer's real-world environment, identifies risk and improvement opportunities, and helps customers get the best possible value from their managed services. Key Responsibilities Customer Ownership & Relationship Management: Act as the primary technical contact for assigned customers. Build strong, long-term relationships with customer stakeholders at all levels. Take full ownership of the customer's technical landscape, understanding how systems are actually configured and used. Represent the customer internally, ensuring internal teams understand priorities, risks, and expectations. Proactive Technical Management: Carry out regular technical reviews and forward-planning sessions with customers. Deliver structured health checks covering infrastructure, cloud services, security, backup, monitoring, and endpoint management. Identify technical debt, unsupported platforms, and emerging risks, and clearly articulate remediation options. Help customers align their IT environment with best practice, vendor supportability, and security standards. Service Quality & Escalation: Work closely with Service Desk and Engineering teams to ensure excellent day-to-day service delivery. Act as an escalation point for complex or recurring technical issues. Review incident trends and recurring problems, driving permanent fixes rather than short-term workarounds. Technical Planning & Change: Support customers with infrastructure changes, upgrades, and cloud adoption. Provide technical input into solution design, change planning, and project delivery. Commercial Awareness (Non-Sales): Identify genuine opportunities for improvement, optimisation, or additional services based on customer need. Work collaboratively with Account Managers and Sales teams, providing technical insight and credibility. Support customers in optimising service consumption, licensing, and support models. Clearly explain the value, risks, and impact of technical recommendations in a way customers understand. Documentation & Governance: Maintain accurate technical documentation, diagrams, and configuration records. Ensure clarity around what is in scope, out of scope, supported, and unsupported. Contribute to internal reporting on customer health, risk, and engagement. Qualifications Technical Experience: Strong background in managed IT services, ideally from a senior service desk, engineering, or technical escalation role. Solid experience with Microsoft 365, Azure AD / Entra ID, Intune, and cloud services. Good understanding of security posture, identity models, backup, monitoring, and endpoint management. Experience supporting SME to mid-market customer environments. Professional Skills: Confident, professional communicator with excellent customer-facing skills. Ability to translate complex technical issues into clear, practical advice. Highly organised, able to manage multiple customer relationships effectively. Calm, methodical approach to problem solving and escalation. Desirable: Previous experience as a Technical Account Manager, Service Delivery Manager, or similar role. Experience working alongside sales or account management teams. Exposure to regulated or security-focused environments. Qualifications (Desirable): Microsoft certifications (Microsoft 365, Azure, Security). ITIL Foundation or equivalent service management experience. Relevant technical certifications (networking, security, backup, cloud).

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. At Five Guys, the Project Management Office (PMO) is the team responsible for making sure technology and business change actually lands. It focuses on outcomes, not just delivery, ensuring what gets built is understood, adopted and used across the business. The PMO is a small, delivery-focused function reporting to the Head of Projects and is actively being built. Its current focus is cybersecurity and Microsoft 365 improvement, with broader programmes to follow as the business grows. The Implementation Manager role exists because while Five Guys invests in technology, it needs stronger, hands-on implementation to make change stick. You close that gap by personally owning rollouts end-to-end, creating guidance and training, running sessions and measuring adoption. This is a practical implementation role where you do the work, not just oversee it. WHAT YOU'LL DO Build and execute rollout plans from scratch Take a workstream brief and turn it into a practical delivery plan Identify who is impacted, what changes, sequencing and dependencies Execute the plan yourself rather than handing it off Create the materials that make change stick Write clear, role-specific user guidance and training materials Design communications people actually read and understand Run training sessions and answer questions directly Confidently guide others on using Microsoft 365 tools including Teams, SharePoint and OneDrive Track whether the change is working in practice Build feedback loops and adoption measures Spot when something has landed poorly and intervene Stay accountable for outcomes rather than just delivery Act as the bridge between IT, Security and the business Translate technical and security requirements into usable guidance Turn real user feedback into clear input for technical teams Ensure changes feel logical, helpful and well explained Bring structure and consistency to PMO delivery Build templates, checklists and repeatable delivery patterns Establish ways of working that become standard for future programmes Manage your own risks, progress and reporting within the PMO cadence A TYPICAL WEEK MIGHT INCLUDE Drafting a rollout plan for the next phase of Microsoft 365 changes Running a project checkpoint call and tracking actions Writing a one-page user guide for an IT change Reviewing adoption data to check if a rollout is on track Joining alignment calls with IT, Operations and Security Updating the PMO delivery tracker and escalating blockers Following up with stores or teams where adoption has dropped off HOW WE WILL KNOW THIS IS WORKING By 6 months You have delivered at least one workstream end-to-end, from plan to confirmed adoption A repeatable rollout framework exists because you built it Business teams can name you as the person who made a recent change make sense IT trusts you to accurately represent business needs You can show clear feedback and adoption data By 12 months Adoption metrics are measurably better on workstreams you delivered The PMO has a delivery playbook with you as a primary author Technology change is described as well-managed rather than chaotic New workstreams follow your patterns without starting from scratch You are already planning what comes next YOUR EXPERIENCE 4 to 7 years delivering technology or change programmes hands-on in a business Built rollout plans, training or user guidance yourself and can show examples Worked effectively across technical and non-technical stakeholders Tracked adoption and outcomes after go-live rather than moving on immediately Operated with autonomy, owning your workstreams end-to-end Brought structure to complex or messy environments without waiting for instruction OUR REWARDS AND BENEFITS A generous annual bonus based on business performance Pension scheme Enhanced Maternity and Paternity leave Electric car salary sacrifice scheme Long service rewards after 5 and 10 years with Five Guys Five Guys Perks & discounts Invite to our annual General Managers conference - this year we celebrated in Lisbon! Life assurance Private medical via Vitality Wellbeing support

White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering About this role We are looking for a Director of Software Engineering to lead a team of 100+ engineers. We're looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You'll be responsible for all the technologists within a series of our 'outcome teams': established to drive forward business outcomes. You'll be an excellent leader of people and communicator. You'll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You'll be able to provide clear thinking and direction to cut through ambiguity. You'll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you'll do Leadership of a team of 100+ technologists (Software Engineers and Architects): operating engineering at scale within a complex regulated environment Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time Drive for effective delivery with pace and precision across the different outcome teams Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes Stay up to date with the latest relevant changes in regulation and enterprise process Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices Support the career growth and development of the team What we're looking for You'll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance You'll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business You're passionate about recruiting and developing great engineering talent You'll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You'll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) You'll be aware of the latest native developments within AWS and have real world experience You'll have an understanding of the latest cybersecurity trends and how they impact engineering practice You'll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance You're comfortable in reaching pragmatic outcomes between short-term and long-term business needs Knowledge of the UK / US regulatory, consumer lending and technology landscapes (preferred) Where and how you'll work This is a permanent position based in our London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nelson Permanent Placements are working with our client recruiting for an Extrusion Setter for a well-established company in West Bromwich who provide cable solutions are widely used in education, commercial, housing, industrial, and healthcare sectors across the UK. To be considered for this role as a Extrusion Setter you will be: An experienced Setter Crosshead experience an advantage A PVC background in extrusion setting and operating essential Able to work as part of a team and as an individual Be motivated to beat targets and work safely Comply and Promote Company Values. Key Responsibilities of this role as a Extrusion Setter you will be: Set and Operate Extrusion Machines Clean and maintain tools Be responsible for inspecting incoming and outgoing parts and materials Maintain 5S to a high standard Keep production and quality related records up to date Be involved in continuous improvement processes driving through improvements Ensure Health & Safety procedures are followed Requirements of an Extrusion Setter you will: Be able to comply with and promote company values Knowledgeable in setting and running extrusion corrugation machines. Able to work as part of a team and as an individual Motivation to beat targets safely and required quality standards Benefits of a Crosshead Extrusion Setter Setter: Annual salary of up to £34,994 Working Hours, 48 hours per week: Monday- Thursday 6am-6pm or 7am-7pm 25 days holiday Festive shutdown at Christmas Training and development opportunities Companywide bonus scheme and service and recognition awards Company Pension and enhanced family friendly policies Discounted Gym Membership and cycle to work scheme Free annual flu vaccination vouchers Employee assistance programme Cash health plan and Life Assurance 4 x salary Free home cyber security training Free onsite parking How to Apply: This vacancy is being advertised on behalf of Nelson Permanent Placements Ltd. The services of Nelson Permanent Placements Ltd are that of an Employment Agency. Please be advised that our client can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.

Head of Electronics Hardware Engineering Cambridge (On-Site) Salary up to 70,000 + Bonus Please note: Visa sponsorship is not available for this position. Are you an experienced electronics hardware leader ready to shape cutting-edge intelligent systems from concept to production? We're partnering with an innovative advanced engineering business seeking a Head of Electronics Hardware Engineering to lead a high-performing team delivering next-generation electronic systems used in complex, safety-critical applications. This is a rare opportunity to combine hands-on technical leadership with people management, product ownership, and long-term technology strategy. You'll lead a multidisciplinary electronics hardware function across international sites, driving the development of advanced control systems, mechatronic products, and intelligent hardware solutions through the full product lifecycle. Why Apply? Salary up to 70,000 Performance bonus Senior leadership role with real technical influence Opportunity to shape future product roadmaps Work on innovative electro-mechanical systems Join a collaborative, engineering-led culture High autonomy and visible impact The Opportunity This is a highly technical leadership role where you'll be responsible for both team development and engineering delivery . You'll guide architecture decisions, oversee detailed hardware design, support manufacturing readiness, and ensure projects are delivered to time, cost, and quality expectations. You'll be equally comfortable mentoring engineers, engaging stakeholders, solving technical problems, and driving continuous improvement across hardware processes and standards. Key Responsibilities Lead, mentor and develop the electronics hardware engineering team Oversee full lifecycle hardware development from concept to end-of-life Define technical roadmaps and architecture strategy Collaborate with programme managers and stakeholders on milestones and delivery plans Own ECU and control system hardware designs including schematics and layouts Drive design for manufacture (DFM), cost optimisation and supplier engagement Ensure compliance with engineering, test and manufacturing processes Support validation, integration and verification activities Lead root cause investigations and corrective actions Manage external engineering resource where required Support R&D and future product innovation initiatives What We're Looking For Significant experience in electronics hardware design within a regulated industry Recent experience in a technical leadership or team management role Strong background in analogue and digital electronics Experience designing products for manufacture ECU architecture and embedded systems knowledge Experience with motors, solenoids, power electronics or control systems Strong debugging, validation and problem-solving capability Excellent communication and stakeholder management skills Degree qualified in Electronics Engineering or similar discipline Highly Desirable Automotive electronics experience Functional safety knowledge (ISO 26262 / ASIL) ASPICE or similar development frameworks Cybersecurity standards such as ISO 21434 Experience with Infineon Aurix or ARM Cortex-M platforms FMEA / reliability engineering knowledge Interested? If you're looking for a senior engineering leadership role where you can still stay close to the technology, apply now for a confidential discussion.

We are seeking highly motivated and experienced sales individuals to join our UK Solutions business as a Solution Leader. In this role, you will bring Insight's extensive Solutions portfolio to life for our clients, using your wealth of experience and expertise to exceed expectations and drive high levels of ROI and satisfaction. This future facing role is critical to Insight's growth, as you will drive revenue by providing and driving the adoption of complex and customized transformational solutions to our clients. What to Expect Reporting to the Director of Solutions, you will oversee the Solution sales process for clients, from initial ideation to final implementation, while ensuring that solutions are delivered on time, within budget, and to the highest quality standards. Key Responsibilities Form a deep understanding of the client's existing technology roadmap and landscape, along with their industry, challenges, and opportunities. Lead cross functional teams to design, propose, and implement solutions that meet or exceed expectations through leveraging the latest technologies, and ultimately seamlessly integrating these into the client's environment. Collaborate with leaders, the wider sales team, partners, and other internal stakeholders to ensure alignment and coordination of sales strategies, along with governance activities. What Success Looks Like You are a key part of driving growth within the Solutions business, through developing and implementing strategic sales plans to achieve revenue targets, maintaining accurate forecasts, milestones, qualification, and pipeline. You will lead teams of cross functional experts to develop compelling Solutions to our customers' business challenges, underpinned by powerful business cases and proposals. You identify new business opportunities within your portfolio of accounts, develop and maintain the account plan for Solutions growth to engage with potential clients and drive these new business opportunities. Relationships are key; you'll form strong relationships with clients and identify the key decision makers and influencers within their organisation. You will also maintain strong connections with Insight partners, vendors and internal teams. You collaborate across Insight, and know when to pull in the right people to ensure alignment on Solution sales strategies. You master the Land, Adopt, Expand, and Renew model to determine client qualification, to ensure that Insight drive year on year growth within accounts. You qualify deals and use the appropriate risk assessment models, to ensure client qualification considers client, commercial and technical risks. Full details on responsibilities are provided on the job description. Who We Are Insight Enterprises, Inc. is a Fortune 500 Solutions Integrator helping organizations accelerate transformation by unlocking the power of people and technology. We architect, build and manage solutions for complex IT environments to deliver outcomes that contribute to our clients' success. Our portfolio of digital transformation services includes deep expertise in cloud, data, AI, cybersecurity and intelligent edge. These services, augmented by Insight's longstanding relationships with 6,000+ technology partners across the globe, enable us to deliver the right technical solutions quickly We're rated as a Great Place to Work, a Forbes Best Employer for Diversity and a Forbes World's Top Female Friendly Company. Does This Sound Like You? A strategic thinker with a passion for driving profitable solutions revenue and a track record of success in exceeding sales targets, managing complex deals and multiple stakeholders. A confident and proactive communicator and influencer; both with internal teammates and within client organisations at all levels. Ability to identify and understand client pain points and motivations, taking a proactive approach to address these through mapping potential technology solutions. Passionate about how technology can drive business value through transformation into our customers' business; with a keen interest and understanding across our key offerings of Cloud, Data, AI, Cybersecurity, Adoption & Change and Optimisation & Governance; with a desire to learn and develop professionally. If the answer is yes, we encourage you to apply for this exciting opportunity. We are passionate about the opportunities that lie ahead as we continue our transformation to leading Solutions Integrator. With talented and driven Solutions Leaders in place, we can bring our focus on innovation, collaboration, and customer centricity to life for our clients and transform their organisation with leading technology. Insight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply.

Who we are GlobalData is a specialist information services business helping clients decode the future, make better decisions and reach more customers. Through our data, expert analysis and innovative solutions, we provide intelligence across the world s largest industries to companies, governments and industry professionals. Formed in 2016 through the combination of multiple specialist firms, we are now a fully integrated global platform with 3,500+ colleagues across 20+ industries, supporting over 5,000 customers worldwide. Why join GlobalData? We are at a pivotal stage of growth, supported by recent investment and ambitious plans. It s a fast-paced, entrepreneurial environment where collaboration drives success, and where curious, ambitious individuals can make a real impact as we work towards becoming the world s most trusted source of strategic industry intelligence. The role As Head of IT, you will lead the strategy, delivery and governance of internal IT across GlobalData. You ll ensure systems, infrastructure and services are secure, scalable and aligned to business growth. You will oversee IT operations within a Microsoft ecosystem, strengthen cyber security and data governance, and drive improvements in service management, processes and employee experience. Working cross-functionally, you ll lead onboarding, systems management, infrastructure expansion and compliance, acting as the central IT leader as the business scales. What you ll be doing Global IT Leadership Lead and develop international IT teams, fostering a high-performance culture Establish global IT governance, policies and standards Act as escalation point for critical IT issues Manage key vendor and partner relationships Technology Strategy & Innovation Assess current technology landscape and identify improvements Develop and deliver the IT roadmap aligned to business goals Evaluate and implement new technologies Own IT budgeting and resource allocation Project & Change Management Lead major IT projects, including M&A integration Oversee global office technology changes (openings, closures, relocations) Deliver projects on time and within budget Drive effective change management and adoption Infrastructure & Operations Oversee global infrastructure (networks, cloud, end-user systems) Ensure strong cybersecurity, data protection and compliance Define and manage SLAs/KPIs Drive automation and process improvements Board & Stakeholder Engagement Present strategy, risks and updates to senior stakeholders Act as a trusted advisor to business leaders Build strong cross-functional relationships Represent IT at leadership level What we re looking for Proven senior IT leadership experience in a global organisation Track record leading international teams and large-scale IT programmes (incl. M&A) Strong commercial acumen and budget ownership Excellent stakeholder management and communication skills Deep knowledge of infrastructure, cloud, cybersecurity and enterprise systems Experience managing third-party vendors and partners Personal Attributes Strategic and hands-on Calm, decisive and able to prioritise effectively Strong leadership and delegation skills Highly organised with attention to detail Resilient and adaptable, with a focus on building best-in-class IT capability In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Head of IT Up to 65,000 Preston / Manchester, UK Hybrid (2-3 days a week on-site) Permanent We are looking for an experienced Head of IT to join a well-established professional services organisation. This is a key leadership hire, driven by a need to modernise systems and improve overall technology delivery across the business. The organisation is investing in its technology function and requires a hands-on leader to take ownership of IT operations while delivering a major Case Management System (CMS) implementation. This role would suit an experienced IT Manager ready to step up, or an established Head of IT looking for a role with real ownership and impact. Key Responsibilities: Define and deliver the organisation's IT strategy, aligned with business goals Lead the implementation of a new Case Management System (CMS) from planning through to adoption Oversee day-to-day IT operations, ensuring reliability, performance, and service quality Manage third-party suppliers and technology partners Ensure robust IT governance, security, and compliance across the organisation Develop and maintain business continuity and disaster recovery processes Work closely with senior stakeholders to drive continuous improvement through technology Key Skills Proven experience in a senior IT leadership role (Head of IT / IT Manager / similar) Strong background across Microsoft technologies (Microsoft 365, Azure, Windows environments) Experience delivering system implementation projects (CMS, ERP, or similar) Solid understanding of IT infrastructure, service delivery, and vendor management Experience operating within a professional services or regulated environment Strong communication skills with the ability to engage stakeholders at all levels Desirable Skills: Experience within the legal or professional services sector Familiarity with case management or document management systems Knowledge of cyber security best practices and frameworks What you get in return : Salary up to 65,000 Hybrid working across Preston and Manchester Opportunity to lead a high-impact transformation programme Autonomy to shape and develop the IT function Interested? Please submit your CV via the link provided. Alternatively, email me on (url removed) or call for a confidential discussion. INDTECH Top of Form Bottom of Form DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality

Job Title: Head of IT Location: Worcestershire across 3 sites (predominantly office based with flexibility for remote working of 1 day per week) Reports To: Partner, Head of Finance and Operations Department: Operational Support Direct Reports: 1 1st Line IT Support Technician Role Purpose The Head of IT has full accountability for the firm's information technology environment, ensuring it is secure, resilient, scalable and aligned to the firm's strategic and regulatory objectives. The role will also be responsible for driving the thoughtful and appropriate adoption of AI and automation, ensuring these technologies are used safely, ethically and pragmatically to enhance efficiency, decision making and client service. This is a senior leadership role with clear ownership of the end to end IT estate, including infrastructure, applications, cybersecurity, data and third party services. The role is responsible not only for operational stability, but for shaping and delivering the firm's technology roadmap so that technology actively supports business growth, efficiency and risk management. Working closely with senior leadership, the Head of IT will plan, prioritise and deliver technology initiatives using robust project management disciplines, ensuring change is well governed, outcomes focused and delivered with minimal disruption to the business. Core Accountabilities The overall performance, security and resilience of the firm's IT estate Ownership and continuous evolution of the business technology stack Delivery of IT and digital change programmes through effective project management Alignment of technology decisions with business strategy, regulatory obligations and operational risk IT governance, supplier performance, investment decisions and technology related risk Driving the responsible use of AI and automation to support efficiency, insight and business growth Key Responsibilities Technology Ownership & Infrastructure Own and manage the firm's IT infrastructure, including hardware, software, networks, cloud services, servers, storage, backup and disaster recovery Ensure systems are secure, reliable, well maintained and capable of scaling with business growth Proactively identify and address performance issues, capacity constraints and technical debt Oversee and coordinate external IT service providers where required Cybersecurity & Data Protection Hold overall accountability for the firm's cybersecurity posture Define, implement and enforce security policies, standards and controls Monitor systems and risks, responding appropriately to threats and incidents Ensure compliance with GDPR, data protection legislation and industry best practice Act as senior owner for IT related incidents, risk management and remediation Business Applications & Technology Stack Own the selection, implementation, integration and optimisation of core business systems Ensure applications are stable, well integrated and aligned to business processes Manage vendor relationships to maximise value, performance and reliability Ensure users are informed of relevant system changes and improvements IT Strategy, Projects & Change Delivery Define and maintain a clear IT strategy and multi year technology roadmap Translate strategic objectives into clearly scoped, prioritised and well governed IT projects Lead and deliver IT and digital change initiatives using appropriate project management methodologies Manage project plans, risks, dependencies, budgets and stakeholder communication Ensure technology change is delivered on time, within scope and aligned to business outcomes Business Continuity & Disaster Recovery Own and maintain disaster recovery and business continuity arrangements Ensure backups are robust, current and regularly tested Periodically test recovery processes and implement improvements Vendor, MSP & Contract Management Own the relationship and performance of the outsourced IT Managed Service Provider Manage all third party technology suppliers and service contracts Negotiate and review contracts and SLAs to ensure value, resilience and scalability Ensure contracts are renewed, replaced or exited in a controlled and timely manner Budget, Governance & Compliance Own the IT budget, cost forecasting and investment planning Ensure technology spend delivers clear business value Establish and maintain IT policies, procedures and governance frameworks Prepare for and manage IT audits and regulatory reviews Team Leadership & User Enablement Line manage and develop the 1st Line IT Support Technician Ensure users receive effective, timely and professional IT support Develop and deliver IT training to improve adoption and capability Maintain clear documentation, procedures and user guidance Key Skills & Experience Proven experience in a senior IT leadership role (IT Manager, IT Lead or Head of IT) Experience in accountancy, finance or professional services strongly preferred Strong knowledge of IT infrastructure, cloud platforms and business systems Demonstrable experience of cybersecurity, data protection and risk management Proven track record of delivering IT projects and managing technology change Strong vendor, contract and Managed Service Provider management experience Strong experience of building stakeholder relationships with Senior executives & C Suite. Proven line management, leadership and project management skills. Excellent communication and Team Player skills Strong decision making, prioritisation and problem solving abilities Qualifications Relevant certifications (e.g. Microsoft, ITIL, CompTIA, CISSP or similar) desirable Personal Attributes Clear ownership mindset with strong accountability Strategic thinker with a practical, delivery focused approach Confident decision maker able to balance risk, cost and business need Proactive, organised and comfortable managing competing priorities Able to operate both strategically and hands on when required Working Conditions Full time role, predominantly office based with some remote flexibility Occasional out of hours work for maintenance or critical incidents Benefits: Competitive salary 25 days annual leave, plus bank holidays Private Medical Health insurance Life Assurance Group Personal Pension Plan Electric Car scheme Cycle to Work Scheme Flexible Holiday Purchase Scheme Enhanced Family Pay - maternity, paternity, parental, and compassionate leave Employee Assistance Programme - 24/7 confidential helpline as well as online support If you wish to be considered for the role, please contact Joanne Harris on (phone number removed) or email me on (url removed)

Are you looking for a fresh challenge, with a forward-thinking organisation within the high-tech engineering sector? The Hyde Group are established Industry experts within Aerospace Engineering and have a new vacancy for a Digital Applications Assistant working at our divisional head office in Dukinfield. About us We are one of the UK's largest and most trusted engineering companies, providing products and services to Aerospace, Nuclear, Energy and Scientific sectors. We have successfully supplied to the Aerospace industry for over 50 years. We are currently on track to achieve our strong growth plans and we pride ourselves on delivering right first-time solutions and going the extra mile to delight our customers. About the opportunity This is a great opportunity to join a reputable business with a strong set of core values in a friendly supportive environment. We have a strong focus on developing our people with the potential to further your career. Our salaries are competitive and we also offer a generous holiday entitlement of 33 days inclusive of bank holidays along with a fantastic benefits package. As a Digital Applications Assistant you will be based in our busy Project Office and also our divisional manufacturing Business Units. We are looking for technically capable individual with the relevant Microsoft Certifications or equivalent. Main Duties Part of the core team assisting the implementation of new systems. Administering systems to provide best in class reporting. Working with the Systems Improvement Engineer to deliver Industry 4.0 solutions (including AI) to benefit manufacturing and automate manual processes. Developing new processes through Proof of Concept to Fully Proven solutions. Work alongside our Continuous Improvement Manager to accurately cost and implement initiatives to deliver cost savings to the business. Work alongside our Central IT department to ensure solutions are deployed in a responsible and secure manner. Writing documentation and training others about Industry 4.0 processes deployed. Essential Skills Clear Communication. Good Teamwork ethos. Data management and analysis. Microsoft 365 systems qualifications. Use of Power BI. Ability to create clear well written documentation. Manage own workload to required deadlines. Desired Skills Ability to train and support others and how to use systems. Commercial and Continuous Improvement Awareness. Awareness of Cyber Essentials Plus. Desired Experience Experience in deployment of systems. Experience with ERP systems. What we offer Competitive salary. Generous annual leave entitlement. Exciting benefits package with access to discounts from leading retailers. Purpose built sites with free parking. Discounted gym membership. Excellent career development opportunities available. Cycle to work scheme. Diversity and Inclusion The Hyde Group are committed to creating an inclusive environment where our employees can reach their full potential. We welcome applications from candidates from a diverse range of backgrounds in particular groups who are currently under represented in our sector. All our roles require the need to obtain pre-employment security screening checks including referencing. If this sounds like the ideal opportunity for you, then we d love to hear from you.

IT System Specialist - Scooterpac is looking for an IT System Specialist to join our team full-time, in this newly created role, at our Head Office in Lowestoft, Suffolk. Fantastic company benefits include: Competitive Salary: £45,000 £50,000 per annum, depending on experience Holiday: 31 days including bank holidays. Employee extras such as: Pension scheme, provision of company lunches 4 days per week and Employee Assistance Programme, with opportunities for career growth + more! About the role: We are seeking a capable, proactive and driven IT System Specialist to join our growing business in a newly created, standalone role. This is a highly hands-on position where you will take ownership of all things IT - from maintaining day-to-day systems and providing internal support, through to developing and implementing new digital solutions using web technologies, apps, and emerging AI tools. This is a full-time onsite role working Monday to Friday, 8:00am 5:00pm. You must live within a commutable distance to Lowestoft as this is an office-based role. Main duties and responsibilities: Set up, configure, and maintain IT hardware, systems, and user accounts, including permissions and access control Monitor and maintain network performance, connectivity, and security, troubleshooting issues to minimise downtime Implement and manage cybersecurity measures, ensuring data protection, GDPR compliance, and backup/disaster recovery processes Provide day-to-day IT support across hardware, software, and business systems, including installation, updates, and user assistance Support cloud platforms such as Microsoft 365 and Google Workspace, managing data storage, access, and security Develop and maintain website functionality, performance, usability, and overall user experience Explore, implement, and support AI tools to improve efficiency, automation, and business workflows Assist with planning, developing, and maintaining internal apps and digital solutions aligned to business needs Proactively monitor systems, resolve issues, and carry out routine maintenance, updates, and improvements Contribute to IT strategy and continuous improvement by recommending and implementing new technologies to support business growth About you: As an IT System Specialist, you will be proactive, hands-on, and forward-thinking, with experience in IT support, system administration, or a similar role. You will have a strong understanding of networks, hardware, and software systems, along with experience or interest in web development, app development, and emerging technologies such as AI. You will be confident working independently and managing multiple priorities, with a solid understanding of cybersecurity and data protection principles. Strong problem-solving skills, attention to detail, and a calm, methodical approach are essential, along with a friendly, can-do attitude and strong communication skills. You will also be able to work across teams, support non-technical users, and bring a proactive mindset focused on improving systems and processes, alongside strong organisational skills and the ability to perform well under pressure. About Scooterpac: Scooterpac is a fast-growing, forward-thinking company dedicated to delivering innovative mobility products that enhance independence and quality of life. We are industry leaders in innovation, customer experience, and long-term dealer partnerships. If you have the relevant skills and experience for this IT System Specialist role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. No recruitment agencies, please Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser, on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.

IT System Specialist - Scooterpac is looking for an IT System Specialist to join our team full-time, in this newly created role, at our Head Office in Lowestoft, Suffolk. Fantastic company benefits include: Competitive Salary: £45,000 £50,000 per annum, depending on experience Holiday: 31 days including bank holidays. Employee extras such as: Pension scheme, provision of company lunches 4 days per week and Employee Assistance Programme, with opportunities for career growth + more! About the role: We are seeking a capable, proactive and driven IT System Specialist to join our growing business in a newly created, standalone role. This is a highly hands-on position where you will take ownership of all things IT - from maintaining day-to-day systems and providing internal support, through to developing and implementing new digital solutions using web technologies, apps, and emerging AI tools. This is a full-time onsite role working Monday to Friday, 8:00am 5:00pm. You must live within a commutable distance to Lowestoft as this is an office-based role. Main duties and responsibilities: Set up, configure, and maintain IT hardware, systems, and user accounts, including permissions and access control Monitor and maintain network performance, connectivity, and security, troubleshooting issues to minimise downtime Implement and manage cybersecurity measures, ensuring data protection, GDPR compliance, and backup/disaster recovery processes Provide day-to-day IT support across hardware, software, and business systems, including installation, updates, and user assistance Support cloud platforms such as Microsoft 365 and Google Workspace, managing data storage, access, and security Develop and maintain website functionality, performance, usability, and overall user experience Explore, implement, and support AI tools to improve efficiency, automation, and business workflows Assist with planning, developing, and maintaining internal apps and digital solutions aligned to business needs Proactively monitor systems, resolve issues, and carry out routine maintenance, updates, and improvements Contribute to IT strategy and continuous improvement by recommending and implementing new technologies to support business growth About you: As an IT System Specialist, you will be proactive, hands-on, and forward-thinking, with experience in IT support, system administration, or a similar role. You will have a strong understanding of networks, hardware, and software systems, along with experience or interest in web development, app development, and emerging technologies such as AI. You will be confident working independently and managing multiple priorities, with a solid understanding of cybersecurity and data protection principles. Strong problem-solving skills, attention to detail, and a calm, methodical approach are essential, along with a friendly, can-do attitude and strong communication skills. You will also be able to work across teams, support non-technical users, and bring a proactive mindset focused on improving systems and processes, alongside strong organisational skills and the ability to perform well under pressure. About Scooterpac: Scooterpac is a fast-growing, forward-thinking company dedicated to delivering innovative mobility products that enhance independence and quality of life. We are industry leaders in innovation, customer experience, and long-term dealer partnerships. If you have the relevant skills and experience for this IT System Specialist role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. No recruitment agencies, please Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser, on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.

Head of IT Service Management Hybrid - 3 Days per Week in Hertfordshire 110,000 - 130,000 + up to 30% bonus + strong benefits We've been retained to hire a Head of IT Service Management into a complex, high-volume, customer-facing environment where service stability and resilience are critical to business performance. Based in Hertfordshire (hybrid), you'll lead end-to-end service management across IT, logistics, fulfilment, and customer operations - owning major incident response, service performance, and continuous improvement at scale. Key responsibilities Lead end-to-end IT service management (incident, problem, change, release, configuration) aligned to ITIL 4 Own major incident management (P1/P2), acting as the senior escalation point with clear executive communication Drive root cause analysis and continuous improvement using service metrics (MTTR, trends, backlog) Oversee IT service delivery, 24/7 support operations, and ITSM tooling Coordinate cyber incident response with internal security teams and external partners Manage third-party suppliers, SLAs, and commercial performance Define and deliver strategy across automation, observability, and AIOps Lead and develop a high-performing team while influencing senior stakeholders Key requirements Proven experience in a Head of IT Service Management / Service Delivery leadership role Strong ITIL 4 expertise and major incident management experience Background in complex, fast-paced environments (ecommerce, retail, logistics or similar) Experience managing suppliers, budgets, and cost optimisation Strong stakeholder engagement skills, including C-suite interaction Data-driven approach with the ability to lead under pressure Desirable Cyber incident response experience ServiceNow, Jira Service Management or similar ITSM tools Exposure to AIOps, observability, automation Advanced ITIL or relevant certifications Package and benefits Base salary 110,000 - 130,000 (DOE) Up to 30% discretionary bonus Up to 7% matched pension Private medical insurance Strong holiday allowance + option to buy more "Work from anywhere" flexibility Additional perks including discounts and wellbeing support This is a high-impact leadership role with real ownership of service performance across a critical, customer-facing operation. Apply now for a confidential discussion. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Head of Service Management, Head of IT Service Delivery, IT Operations Director, Service Delivery Director, ITSM Lead, Major Incident Manager, ServiceNow, Jira Service Management, AIOps, ITIL 4. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.