White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering About this role We are looking for a Director of Software Engineering to lead a team of 100+ engineers. We're looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You'll be responsible for all the technologists within a series of our 'outcome teams': established to drive forward business outcomes. You'll be an excellent leader of people and communicator. You'll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You'll be able to provide clear thinking and direction to cut through ambiguity. You'll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you'll do Leadership of a team of 100+ technologists (Software Engineers, Quality Engineers and Architects): operating engineering at scale within a complex regulated environment Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time Drive for effective delivery with pace and precision across the different outcome teams Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes Stay up to date with the latest relevant changes in regulation and enterprise process Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices Support the career growth and development of the team What we're looking for You'll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance You'll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business You're passionate about recruiting and developing great engineering talent You'll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You'll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) You'll be aware of the latest native developments within AWS and have real world experience You'll have an understanding of the latest cybersecurity trends and how they impact engineering practice You'll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance You're comfortable in reaching pragmatic outcomes between short-term and long-term business needs Knowledge of the UK / US regulatory, consumer lending and technology landscapes (preferred) Where and how you'll work This is a permanent position based in our London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associate
Mar 16, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering About this role We are looking for a Director of Software Engineering to lead a team of 100+ engineers. We're looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You'll be responsible for all the technologists within a series of our 'outcome teams': established to drive forward business outcomes. You'll be an excellent leader of people and communicator. You'll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You'll be able to provide clear thinking and direction to cut through ambiguity. You'll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you'll do Leadership of a team of 100+ technologists (Software Engineers, Quality Engineers and Architects): operating engineering at scale within a complex regulated environment Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time Drive for effective delivery with pace and precision across the different outcome teams Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes Stay up to date with the latest relevant changes in regulation and enterprise process Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices Support the career growth and development of the team What we're looking for You'll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance You'll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business You're passionate about recruiting and developing great engineering talent You'll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You'll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) You'll be aware of the latest native developments within AWS and have real world experience You'll have an understanding of the latest cybersecurity trends and how they impact engineering practice You'll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance You're comfortable in reaching pragmatic outcomes between short-term and long-term business needs Knowledge of the UK / US regulatory, consumer lending and technology landscapes (preferred) Where and how you'll work This is a permanent position based in our London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associate
IT Technician Location: Longbow Close, Shrewsbury Salary: £30,000pa to £35,000pa (dependent upon experience) Hours: Permanent, 37.5 hours per week (part-time hours may also be considered) Shropdoc Putting Patients at the Heart of Everything We Do About Us: Shropdoc is a not-for-profit, provider-led organisation delivering urgent primary care services. Our core services include Powys Out of Hours (OOH) GP care, urgent care triage, home visiting, face-to-face clinical services, Care Co-ordination Services and Oncology Helpline. We work collaboratively with NHS partners and other health and care organisations to ensure patients receive safe, responsive, and high-quality care when their usual GP practice is closed or when urgent support is needed. Our mission is simple: to keep the patient at the heart of all that we do. We are committed to excellence in patient care, accessibility, and safety, while fostering a working environment built on integrity, kindness, and collaboration. Our values - Community, Quality, Kindness, Integrity, and Development - guide everything we do and underpin our commitment to supporting and developing our staff. The Role IT Technician Are you ready to take your IT career to the next level? Shropdoc is looking for a proactive and people-focused IT Technician to help keep our essential healthcare services running smoothly. This is a varied, hands-on role where you will play a key part in supporting the organisation s digital systems and infrastructure. You will provide technical support across Microsoft 365, Intune, SharePoint, clinical systems, VoIP telephony and our wider IT environment. From resolving day-to-day support requests to contributing to cyber security, system administration and project work, no two days are the same. The role is primarily based at Shropdoc s Head Office in Shrewsbury during office hours, but you will be expected to meet the demands of services in operation at multiple sites which operate 24 hours a day, seven days per week, so occasional out-of-hours, site visits and remote support work will be involved. About You: You will be a highly organised, flexible, and reliable individual who is committed to delivering excellent service. We are looking for someone who: has experience providing 2nd line IT support and is confident troubleshooting Windows systems, devices and cloud platforms. has skills in, or is keen to develop expertise across, Microsoft 365, Active Directory/Entra, Intune, networking and telephony. is a clear communicator who remains calm under pressure and enjoys solving problems. is organised, customer-focused and adaptable, with the flexibility to support occasional out-of-hours work when required. If you are technically capable, enthusiastic and looking for a role where your work directly supports vital patient care services, we would love to hear from you. What We Offer: Supportive team: Regular one-to-ones and collaborative meetings. In a supportive and inclusive working environment, where teamwork, respect, and development are valued. Career development: Full training and professional development opportunities Work-life balance: Flexible hours discussed with the successful candidate Competitive benefits: NHS Pension Enhanced holidays (25 days, rising to 27 with service) Occupational sick pay and family friendly policies Cycle to Work Scheme Employee Assistance Program (Paycare) A supportive and inclusive working environment, where teamwork, respect, and development are valued. To Apply If you feel you are a suitable candidate and would like to work for Shropdoc, please don t hesitate to apply. At Shropdoc, we are committed to an inclusive workplace where all individuals, including those with disabilities, are valued. We encourage applications from candidates with disabilities and are dedicated to providing the support and adjustments needed for success in the role. Closing Date: 23 March 2026 Please note that the shortlisting of candidates will take place throughout the duration of advert being live. Shropdoc reserves the right to close the advert early if the successful candidate is selected. Shropdoc is committed to safeguarding and promoting the welfare of our patients and expects all staff, contractors and volunteers to share this commitment. Candidates will undergo thorough onboarding and safeguarding checks including checks with the Disclosure and Barring Service. In line with our commitment under the Armed Forces Covenant, we guarantee an interview to applicants from the Armed Forces community who meet all of the essential criteria set out in the person specification.
Mar 16, 2026
Full time
IT Technician Location: Longbow Close, Shrewsbury Salary: £30,000pa to £35,000pa (dependent upon experience) Hours: Permanent, 37.5 hours per week (part-time hours may also be considered) Shropdoc Putting Patients at the Heart of Everything We Do About Us: Shropdoc is a not-for-profit, provider-led organisation delivering urgent primary care services. Our core services include Powys Out of Hours (OOH) GP care, urgent care triage, home visiting, face-to-face clinical services, Care Co-ordination Services and Oncology Helpline. We work collaboratively with NHS partners and other health and care organisations to ensure patients receive safe, responsive, and high-quality care when their usual GP practice is closed or when urgent support is needed. Our mission is simple: to keep the patient at the heart of all that we do. We are committed to excellence in patient care, accessibility, and safety, while fostering a working environment built on integrity, kindness, and collaboration. Our values - Community, Quality, Kindness, Integrity, and Development - guide everything we do and underpin our commitment to supporting and developing our staff. The Role IT Technician Are you ready to take your IT career to the next level? Shropdoc is looking for a proactive and people-focused IT Technician to help keep our essential healthcare services running smoothly. This is a varied, hands-on role where you will play a key part in supporting the organisation s digital systems and infrastructure. You will provide technical support across Microsoft 365, Intune, SharePoint, clinical systems, VoIP telephony and our wider IT environment. From resolving day-to-day support requests to contributing to cyber security, system administration and project work, no two days are the same. The role is primarily based at Shropdoc s Head Office in Shrewsbury during office hours, but you will be expected to meet the demands of services in operation at multiple sites which operate 24 hours a day, seven days per week, so occasional out-of-hours, site visits and remote support work will be involved. About You: You will be a highly organised, flexible, and reliable individual who is committed to delivering excellent service. We are looking for someone who: has experience providing 2nd line IT support and is confident troubleshooting Windows systems, devices and cloud platforms. has skills in, or is keen to develop expertise across, Microsoft 365, Active Directory/Entra, Intune, networking and telephony. is a clear communicator who remains calm under pressure and enjoys solving problems. is organised, customer-focused and adaptable, with the flexibility to support occasional out-of-hours work when required. If you are technically capable, enthusiastic and looking for a role where your work directly supports vital patient care services, we would love to hear from you. What We Offer: Supportive team: Regular one-to-ones and collaborative meetings. In a supportive and inclusive working environment, where teamwork, respect, and development are valued. Career development: Full training and professional development opportunities Work-life balance: Flexible hours discussed with the successful candidate Competitive benefits: NHS Pension Enhanced holidays (25 days, rising to 27 with service) Occupational sick pay and family friendly policies Cycle to Work Scheme Employee Assistance Program (Paycare) A supportive and inclusive working environment, where teamwork, respect, and development are valued. To Apply If you feel you are a suitable candidate and would like to work for Shropdoc, please don t hesitate to apply. At Shropdoc, we are committed to an inclusive workplace where all individuals, including those with disabilities, are valued. We encourage applications from candidates with disabilities and are dedicated to providing the support and adjustments needed for success in the role. Closing Date: 23 March 2026 Please note that the shortlisting of candidates will take place throughout the duration of advert being live. Shropdoc reserves the right to close the advert early if the successful candidate is selected. Shropdoc is committed to safeguarding and promoting the welfare of our patients and expects all staff, contractors and volunteers to share this commitment. Candidates will undergo thorough onboarding and safeguarding checks including checks with the Disclosure and Barring Service. In line with our commitment under the Armed Forces Covenant, we guarantee an interview to applicants from the Armed Forces community who meet all of the essential criteria set out in the person specification.
SoSafe has the ambition to become the leading human risk management provider in Europe. Our award-winning awareness platform triggers behavioural change by providing effective and engaging training and simulations on cybersecurity and data protection. Cybercrime is costing the world >$10 trillion annually and growing by 15% p.a. - we invite you to be part of the solution! Role Overview We are looking for a Head of Total Rewards to own and evolve our global compensation, benefits, and recognition practices across a fast-growing SaaS environment. This is a hands on, high impact role for someone who moves fluidly between analytics and executive conversations, someone who is genuinely excited to use AI and modern tooling to bring clarity, speed, and precision to compensation decisions, not just to report on them. You will align our reward strategy with business objectives, ensure competitiveness and fairness across markets, and own the AI and data infrastructure that underpins how we make pay decisions. You will partner closely with Finance, HRBPs, Talent Acquisition, and senior leadership, playing a key role in building employee trust through transparency, equity, and intelligent use of data. What Will Make You Successful Here You think like a systems designer. You build scalable, tech enabled processes that outlast any single decision or cycle, and you're always asking how the infrastructure can do more of the heavy lifting. You are AI first by default. You reach for intelligent tooling to take the repetition off your plate, so your energy stays where it matters most: strategy, judgment, and influence. You're energised by ambiguity. You don't need a perfect brief to get started, and you find the process of building from scratch more motivating than inheriting something finished. You are compliance aware without being compliance led. You understand the regulatory landscape across our markets, anticipate what's coming, and build it into your thinking early rather than retrofitting it later. You challenge with data. When something doesn't add up, you say so constructively, with evidence, and with a point of view on what to do instead. You see compensation as both a fairness mechanism and a performance lever, and you can make that case to a CFO and an IC in the same week. You communicate with precision and range as comfortable walking an employee through a pay decision as you are presenting a business case to the executive team. What You Will Own 1. Total Rewards Philosophy & Governance Define and maintain SoSafe's total rewards philosophy - where we lead, match, or lag the market by role and geography. Establish clear governance around pay decisions and exceptions, ensuring consistency and accountability. Partner with Finance to keep reward programs financially sustainable and tied to business planning cycles. Own the AI tooling roadmap for the Total Rewards function identifying, implementing, and iterating on tools that automate benchmarking, flag equity risks, and surface compensation insights in real time. You bring discipline, visibility, and intelligent automation to one of the company's largest cost bases: payroll. Own global job architecture and levelling frameworks. Design and maintain salary ranges across markets using intelligence platforms (e.g. Mercer Comptryx, Radford, Pave, Ravio) enhanced by AI driven analysis. Lead annual and mid year compensation cycles with structured, tech enabled workflows. Partner with Talent Acquisition to provide dynamic offer guidance and proactively prevent pay compression. Use predictive analytics to identify internal equity risks and retention hotspots before they become problems. Support the design and governance of bonus and incentive programs aligned to performance and business priorities. You ensure pay decisions are consistent, competitive, and informed by both human judgement and intelligent data systems. 3. Pay Transparency & Equity Lead SoSafe's readiness for the EU Pay Transparency Directive, owning the roadmap, the analysis, and the reporting. Conduct regular pay equity analyses; identify risks proactively and drive remediation. Equip managers with clear, practical guidance on how pay is determined and how employees progress. Build the internal narrative around pay that employees and leaders can trust. Transparency is a core outcome of this role - not a compliance task. 4. Benefits & Recognition Own and continuously optimise benefits programs across our key markets (Germany, UK, Ireland, Portugal, France, Spain). Use data and AI driven insights to assess utilisation and reallocate spend toward high impact offerings. Partner with the wider People team to build recognition programs that reinforce performance, values, and intrinsic motivation - not just cash. Benefits and recognition should be both human centred and economically rational. 5. Decision Support & Communication Provide structured, confident guidance to HRBPs and business leaders on complex compensation cases. Translate market data and internal analytics into clear, actionable recommendations. Present compensation strategy and insights in business language to the leadership team and CEO. In partnership with our L&D team, you will design and deliver training for managers on reward philosophy and practice. You simplify complexity and build trust. What We're Looking For 5-8 years of experience in Compensation / Total Rewards within a high growth tech or SaaS environment, ideally multi country and European in scope. Strong experience with job architecture and salary band design across multiple countries. Hands on familiarity with compensation platforms (e.g. Mercer Comptryx, Radford, Pave, Ravio, or equivalent) Demonstrated ability to leverage AI and analytics tools to improve efficiency, insight quality, and governance, not just for reporting, but for forward looking decisions. Experience leading annual compensation cycles end to end. Solid working knowledge of the EU Pay Transparency Directive and European pay equity practices. Strong analytical skills paired with executive level communication ability. Comfortable building structure and process in an environment where it doesn't yet fully exist. Experience working with HiBob would be beneficial but is not essential. What we offer Wellbeing and financial support: Access to Open Up, corporate discounts Connection & community: Virtual events, collaborative team activities, and opportunities for local meet ups And the list goes on: Tech equipment, referral bonuses, dog friendly HQ Perks and benefits listed above are for full time employees and may vary slightly by office location. These are just a sample - you'll learn more during the interview process. About Us At SoSafe, we're on a mission to make the digital world safer by addressing the human factor in cybersecurity. As one of the fastest growing security awareness scale ups worldwide, we leverage behavioural science and data driven learning to empower people against cyber threats. Our Human Risk Management approach helps organisations turn their employees into their strongest line of defence. Backed by leading VCs like Highland Europe and Global Founders Capital, we're rapidly expanding across the globe. We're looking for team players who want to drive meaningful change in cybersecurity, take ownership of their work, and grow with us. If you thrive in a vibrant, purpose driven environment that values innovation, diversity, and collaboration, then this is the place for you!
Mar 16, 2026
Full time
SoSafe has the ambition to become the leading human risk management provider in Europe. Our award-winning awareness platform triggers behavioural change by providing effective and engaging training and simulations on cybersecurity and data protection. Cybercrime is costing the world >$10 trillion annually and growing by 15% p.a. - we invite you to be part of the solution! Role Overview We are looking for a Head of Total Rewards to own and evolve our global compensation, benefits, and recognition practices across a fast-growing SaaS environment. This is a hands on, high impact role for someone who moves fluidly between analytics and executive conversations, someone who is genuinely excited to use AI and modern tooling to bring clarity, speed, and precision to compensation decisions, not just to report on them. You will align our reward strategy with business objectives, ensure competitiveness and fairness across markets, and own the AI and data infrastructure that underpins how we make pay decisions. You will partner closely with Finance, HRBPs, Talent Acquisition, and senior leadership, playing a key role in building employee trust through transparency, equity, and intelligent use of data. What Will Make You Successful Here You think like a systems designer. You build scalable, tech enabled processes that outlast any single decision or cycle, and you're always asking how the infrastructure can do more of the heavy lifting. You are AI first by default. You reach for intelligent tooling to take the repetition off your plate, so your energy stays where it matters most: strategy, judgment, and influence. You're energised by ambiguity. You don't need a perfect brief to get started, and you find the process of building from scratch more motivating than inheriting something finished. You are compliance aware without being compliance led. You understand the regulatory landscape across our markets, anticipate what's coming, and build it into your thinking early rather than retrofitting it later. You challenge with data. When something doesn't add up, you say so constructively, with evidence, and with a point of view on what to do instead. You see compensation as both a fairness mechanism and a performance lever, and you can make that case to a CFO and an IC in the same week. You communicate with precision and range as comfortable walking an employee through a pay decision as you are presenting a business case to the executive team. What You Will Own 1. Total Rewards Philosophy & Governance Define and maintain SoSafe's total rewards philosophy - where we lead, match, or lag the market by role and geography. Establish clear governance around pay decisions and exceptions, ensuring consistency and accountability. Partner with Finance to keep reward programs financially sustainable and tied to business planning cycles. Own the AI tooling roadmap for the Total Rewards function identifying, implementing, and iterating on tools that automate benchmarking, flag equity risks, and surface compensation insights in real time. You bring discipline, visibility, and intelligent automation to one of the company's largest cost bases: payroll. Own global job architecture and levelling frameworks. Design and maintain salary ranges across markets using intelligence platforms (e.g. Mercer Comptryx, Radford, Pave, Ravio) enhanced by AI driven analysis. Lead annual and mid year compensation cycles with structured, tech enabled workflows. Partner with Talent Acquisition to provide dynamic offer guidance and proactively prevent pay compression. Use predictive analytics to identify internal equity risks and retention hotspots before they become problems. Support the design and governance of bonus and incentive programs aligned to performance and business priorities. You ensure pay decisions are consistent, competitive, and informed by both human judgement and intelligent data systems. 3. Pay Transparency & Equity Lead SoSafe's readiness for the EU Pay Transparency Directive, owning the roadmap, the analysis, and the reporting. Conduct regular pay equity analyses; identify risks proactively and drive remediation. Equip managers with clear, practical guidance on how pay is determined and how employees progress. Build the internal narrative around pay that employees and leaders can trust. Transparency is a core outcome of this role - not a compliance task. 4. Benefits & Recognition Own and continuously optimise benefits programs across our key markets (Germany, UK, Ireland, Portugal, France, Spain). Use data and AI driven insights to assess utilisation and reallocate spend toward high impact offerings. Partner with the wider People team to build recognition programs that reinforce performance, values, and intrinsic motivation - not just cash. Benefits and recognition should be both human centred and economically rational. 5. Decision Support & Communication Provide structured, confident guidance to HRBPs and business leaders on complex compensation cases. Translate market data and internal analytics into clear, actionable recommendations. Present compensation strategy and insights in business language to the leadership team and CEO. In partnership with our L&D team, you will design and deliver training for managers on reward philosophy and practice. You simplify complexity and build trust. What We're Looking For 5-8 years of experience in Compensation / Total Rewards within a high growth tech or SaaS environment, ideally multi country and European in scope. Strong experience with job architecture and salary band design across multiple countries. Hands on familiarity with compensation platforms (e.g. Mercer Comptryx, Radford, Pave, Ravio, or equivalent) Demonstrated ability to leverage AI and analytics tools to improve efficiency, insight quality, and governance, not just for reporting, but for forward looking decisions. Experience leading annual compensation cycles end to end. Solid working knowledge of the EU Pay Transparency Directive and European pay equity practices. Strong analytical skills paired with executive level communication ability. Comfortable building structure and process in an environment where it doesn't yet fully exist. Experience working with HiBob would be beneficial but is not essential. What we offer Wellbeing and financial support: Access to Open Up, corporate discounts Connection & community: Virtual events, collaborative team activities, and opportunities for local meet ups And the list goes on: Tech equipment, referral bonuses, dog friendly HQ Perks and benefits listed above are for full time employees and may vary slightly by office location. These are just a sample - you'll learn more during the interview process. About Us At SoSafe, we're on a mission to make the digital world safer by addressing the human factor in cybersecurity. As one of the fastest growing security awareness scale ups worldwide, we leverage behavioural science and data driven learning to empower people against cyber threats. Our Human Risk Management approach helps organisations turn their employees into their strongest line of defence. Backed by leading VCs like Highland Europe and Global Founders Capital, we're rapidly expanding across the globe. We're looking for team players who want to drive meaningful change in cybersecurity, take ownership of their work, and grow with us. If you thrive in a vibrant, purpose driven environment that values innovation, diversity, and collaboration, then this is the place for you!
A leading cybersecurity awareness firm in the UK is seeking a Head of Total Rewards to oversee global compensation and benefits strategies. This high-impact role requires 5-8 years of experience in a tech or SaaS environment, focusing on job architecture and leveraging AI tools for data-driven decisions. The candidate will play a critical role in maintaining pay transparency and equity, develop competitive compensation frameworks, and partner with finance and HR teams to align strategies with business objectives. Competitive benefits and a strong corporate culture are offered.
Mar 16, 2026
Full time
A leading cybersecurity awareness firm in the UK is seeking a Head of Total Rewards to oversee global compensation and benefits strategies. This high-impact role requires 5-8 years of experience in a tech or SaaS environment, focusing on job architecture and leveraging AI tools for data-driven decisions. The candidate will play a critical role in maintaining pay transparency and equity, develop competitive compensation frameworks, and partner with finance and HR teams to align strategies with business objectives. Competitive benefits and a strong corporate culture are offered.
Ready to embark on the quest of joining Hack The Box? At the end of this thrilling journey, you'll become a proud member of Hack The Box, with the ultimate mission to help redefine cybersecurity expertise. Get ready for an exciting adventure into the world of cybersecurity! The core mission of the Senior Customer Success Associate: Drive engagement along the Hack The Box journey with public sector clients. Execute outcomes from success criteria for the world's largest enterprises, universities and governmental organizations. Become their trusted partner and assure a great user experience leading to long lasting relationships. (OKRs: GRR, NRR, NPS) The fellowship you'll be joining: The team consists of experienced members of various technical and non-technical backgrounds covering a wide spectrum of industries and sectors such as Education, Gov/Federal, SMBs and Enterprise. The team collaborates closely with Product, Sales, Support, Marketing and many more departments to accommodate customers' business needs while acting as a feedback loop for further improvement of the offered services. This position reports to the Head of Customer Success, US & Federal. ️ Technology tools & weapons you'll be using: ChurnZero, HubSpot, Tableau, Slack, Gong & the 3 As (Adaptability - Active Listening - Assertiveness). HackTheBox, obviously! Interesting resources you should check: Customer Stories A glimpse into HTB's 2024 Sales Kick Off (SKO) Humans of HTB: Anna's journey into HTB customer success scaling team The adventures that await you after becoming the Senior Customer Success Associate at Hack The Box: Guiding new customers through their customer journey process efficiently Building and nurturing relationships of trust with Exec / senior stakeholders (e.g. buyer) and HTB power users / admins Analyzing usage data to identify trends and potential issues, often utilizing analytics tools (e.g. Tableau) Timely addressing of customer inquiries Proactively identifying and addressing risks to customer satisfaction Coordinating with internal teams to resolve customer issues effectively and ensure seamless customer experiences Scheduling and conducting regular check-in meetings with customers Maintaining accurate and up to date notes on customer health in internal tools (e.g. Hubspot, ChurnZero, etc) Gathering actionable feedback from customers for product improvement Communicating the benefits a customer gains from utilizing HTB and how HTB addresses a business challenge. Identifying and capitalizing on opportunities for upselling and cross-selling Skills, knowledge, and experience points required to unlock the role of the Senior Customer Success Associate at Hack The Box: Experience working with federal organizations (e.g., Army, Air Force, government agencies) - civilian federal roles do not apply. Understanding of the Software as a Service (SaaS) model and principles of customer success. Previous experience in a Customer Success role preferred. Ability to navigate difficult conversations with customers and internal leadership. Proficiency in cybersecurity fundamentals, including pentesting and cyber defense skills. Skilled in handling objections and overcoming challenges in the sales process. Comfortable owning Revenue Retention Metrics to drive business growth. Ability to collaborate effectively with multiple internal stakeholders ️ What your Hack The Box adventure will have in store: You'll have the exhilarating opportunity to contribute to a product that is highly appreciated by users and the cybersecurity community at large. You'll experience a highly supportive and caring environment, fostering growth, flexibility, and autonomy. You'll embark on an exciting journey of continuous learning and problem-solving, leveling up as our organization grows. Most importantly, you'll have a blast at HTB because fun is an essential ingredient in our recipe for success! Just wait until you see our global meet ups! The gems you'll be enjoying as a Senior Customer Success Associate: Compensation: $96,000-126,000 (OTE) Medical, Dental & Vision (employee coverage 100% paid for by Hack The Box) 401K w/ employer match Employer-paid Life and AD&D Insurance Supplemental Life Insurance Short-term and Long-term Disability Healthcare and Dependent Care FSA Paid paternity & maternity leave 25 annual leave days Home Office Allowance Dedicated budget for training and professional development, participation in conferences State-of-the-art equipment Full access to the Hack The Box lab offerings; so you can learn how to hack ️ The Quest of Becoming Hack The Box's Senior Customer Success Associate: Level 1: Like in any game, you start as a Noob. Level one's objective: submit your application. Level 2: After applying, you unlock the Script Kiddie rank! This level's objective: pass the screening process. Level 3: Now you're officially ranked as Hacker and you're ready to meet the Talent Acquisition team. Level's objective: highlight your past achievements, ambitions, and values. Level 4: As a Pro Hacker at level 4, you'll unlock the "boss level", which involves meeting the hiring manager. Level's objective: connect with the hiring manager and share with them your achievements. Level 5: Now you're an Elite Hacker! Level's objective: complete an assignment that aligns with day to day job related tasks and responsibilities. Level 6: Congratulations, you're now a Guru! Not many reach this level . Level's objective: have a constructive, final conversation with senior leadership to explore the role and your future at HTB. Level 7: You've achieved the Omniscient rank and officially received an offer from HTB! To complete the last level and the Quest, all you need to do is accept the offer. QUEST COMPLETE. Congratulations, you're officially one of us Your next quest: complete the onboarding. Hack Your Career, Today. Join us in this epic adventure of cybersecurity at Hack The Box! At Hack The Box, we are on a quest to find the most exceptional and enthusiastic talent to join our team. Whether or not you consider yourself a gamer, we value what makes you unique and want to know more about you. This job post provides just a glimpse of the incredible gamified experience our business and consumer customers enjoy through our platforms. So, if you're ready to embark on a journey of disruption, growth, and adventure, we can't wait to meet you! ABOUT HACK THE BOX Hack The Box is the Cyber Performance Center with the mission to provide a human first platform to create and maintain high performing cybersecurity individuals and organizations. Hack The Box is the only platform that unites upskilling, workforce development, and the human focus in the cybersecurity industry, and it's trusted by organizations worldwide for driving their teams to peak performance. Offering an all in one environment for continuous growth, assessment, and recruitment, Hack The Box provides solutions for all cybersecurity domains. Launched in 2017, Hack The Box brings together the largest global cybersecurity community of more than 2.6 million platform members. Rapidly growing its international footprint and reach, Hack The Box is headquartered in the UK, with additional offices in the US, Australia, and Greece. Exciting News: Get the most important updates on HTB's latest year! We are super proud to share that Hack The Box's entities in the US, the UK & Greece have been certified as a Great Place to Work (). Take a sneak peek at how it is to be part of HTB and our 2023 Global Retreat. Get more insights about our HTB culture and employee experience by visiting the "about us" section of our site, our career site, and Glassdoor. At Hack The Box, we are committed to fostering a diverse, inclusive, and equitable workplace. We believe that diversity enriches our performance, services, and the communities we serve. As such, we ensure that all job applications are considered solely based on merit, skills, and qualifications. We do not discriminate on grounds of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are dedicated to providing a fair and respectful work environment that reflects our values. Hack The Box participates in E-Verify. For more information, please click here and here.
Mar 15, 2026
Full time
Ready to embark on the quest of joining Hack The Box? At the end of this thrilling journey, you'll become a proud member of Hack The Box, with the ultimate mission to help redefine cybersecurity expertise. Get ready for an exciting adventure into the world of cybersecurity! The core mission of the Senior Customer Success Associate: Drive engagement along the Hack The Box journey with public sector clients. Execute outcomes from success criteria for the world's largest enterprises, universities and governmental organizations. Become their trusted partner and assure a great user experience leading to long lasting relationships. (OKRs: GRR, NRR, NPS) The fellowship you'll be joining: The team consists of experienced members of various technical and non-technical backgrounds covering a wide spectrum of industries and sectors such as Education, Gov/Federal, SMBs and Enterprise. The team collaborates closely with Product, Sales, Support, Marketing and many more departments to accommodate customers' business needs while acting as a feedback loop for further improvement of the offered services. This position reports to the Head of Customer Success, US & Federal. ️ Technology tools & weapons you'll be using: ChurnZero, HubSpot, Tableau, Slack, Gong & the 3 As (Adaptability - Active Listening - Assertiveness). HackTheBox, obviously! Interesting resources you should check: Customer Stories A glimpse into HTB's 2024 Sales Kick Off (SKO) Humans of HTB: Anna's journey into HTB customer success scaling team The adventures that await you after becoming the Senior Customer Success Associate at Hack The Box: Guiding new customers through their customer journey process efficiently Building and nurturing relationships of trust with Exec / senior stakeholders (e.g. buyer) and HTB power users / admins Analyzing usage data to identify trends and potential issues, often utilizing analytics tools (e.g. Tableau) Timely addressing of customer inquiries Proactively identifying and addressing risks to customer satisfaction Coordinating with internal teams to resolve customer issues effectively and ensure seamless customer experiences Scheduling and conducting regular check-in meetings with customers Maintaining accurate and up to date notes on customer health in internal tools (e.g. Hubspot, ChurnZero, etc) Gathering actionable feedback from customers for product improvement Communicating the benefits a customer gains from utilizing HTB and how HTB addresses a business challenge. Identifying and capitalizing on opportunities for upselling and cross-selling Skills, knowledge, and experience points required to unlock the role of the Senior Customer Success Associate at Hack The Box: Experience working with federal organizations (e.g., Army, Air Force, government agencies) - civilian federal roles do not apply. Understanding of the Software as a Service (SaaS) model and principles of customer success. Previous experience in a Customer Success role preferred. Ability to navigate difficult conversations with customers and internal leadership. Proficiency in cybersecurity fundamentals, including pentesting and cyber defense skills. Skilled in handling objections and overcoming challenges in the sales process. Comfortable owning Revenue Retention Metrics to drive business growth. Ability to collaborate effectively with multiple internal stakeholders ️ What your Hack The Box adventure will have in store: You'll have the exhilarating opportunity to contribute to a product that is highly appreciated by users and the cybersecurity community at large. You'll experience a highly supportive and caring environment, fostering growth, flexibility, and autonomy. You'll embark on an exciting journey of continuous learning and problem-solving, leveling up as our organization grows. Most importantly, you'll have a blast at HTB because fun is an essential ingredient in our recipe for success! Just wait until you see our global meet ups! The gems you'll be enjoying as a Senior Customer Success Associate: Compensation: $96,000-126,000 (OTE) Medical, Dental & Vision (employee coverage 100% paid for by Hack The Box) 401K w/ employer match Employer-paid Life and AD&D Insurance Supplemental Life Insurance Short-term and Long-term Disability Healthcare and Dependent Care FSA Paid paternity & maternity leave 25 annual leave days Home Office Allowance Dedicated budget for training and professional development, participation in conferences State-of-the-art equipment Full access to the Hack The Box lab offerings; so you can learn how to hack ️ The Quest of Becoming Hack The Box's Senior Customer Success Associate: Level 1: Like in any game, you start as a Noob. Level one's objective: submit your application. Level 2: After applying, you unlock the Script Kiddie rank! This level's objective: pass the screening process. Level 3: Now you're officially ranked as Hacker and you're ready to meet the Talent Acquisition team. Level's objective: highlight your past achievements, ambitions, and values. Level 4: As a Pro Hacker at level 4, you'll unlock the "boss level", which involves meeting the hiring manager. Level's objective: connect with the hiring manager and share with them your achievements. Level 5: Now you're an Elite Hacker! Level's objective: complete an assignment that aligns with day to day job related tasks and responsibilities. Level 6: Congratulations, you're now a Guru! Not many reach this level . Level's objective: have a constructive, final conversation with senior leadership to explore the role and your future at HTB. Level 7: You've achieved the Omniscient rank and officially received an offer from HTB! To complete the last level and the Quest, all you need to do is accept the offer. QUEST COMPLETE. Congratulations, you're officially one of us Your next quest: complete the onboarding. Hack Your Career, Today. Join us in this epic adventure of cybersecurity at Hack The Box! At Hack The Box, we are on a quest to find the most exceptional and enthusiastic talent to join our team. Whether or not you consider yourself a gamer, we value what makes you unique and want to know more about you. This job post provides just a glimpse of the incredible gamified experience our business and consumer customers enjoy through our platforms. So, if you're ready to embark on a journey of disruption, growth, and adventure, we can't wait to meet you! ABOUT HACK THE BOX Hack The Box is the Cyber Performance Center with the mission to provide a human first platform to create and maintain high performing cybersecurity individuals and organizations. Hack The Box is the only platform that unites upskilling, workforce development, and the human focus in the cybersecurity industry, and it's trusted by organizations worldwide for driving their teams to peak performance. Offering an all in one environment for continuous growth, assessment, and recruitment, Hack The Box provides solutions for all cybersecurity domains. Launched in 2017, Hack The Box brings together the largest global cybersecurity community of more than 2.6 million platform members. Rapidly growing its international footprint and reach, Hack The Box is headquartered in the UK, with additional offices in the US, Australia, and Greece. Exciting News: Get the most important updates on HTB's latest year! We are super proud to share that Hack The Box's entities in the US, the UK & Greece have been certified as a Great Place to Work (). Take a sneak peek at how it is to be part of HTB and our 2023 Global Retreat. Get more insights about our HTB culture and employee experience by visiting the "about us" section of our site, our career site, and Glassdoor. At Hack The Box, we are committed to fostering a diverse, inclusive, and equitable workplace. We believe that diversity enriches our performance, services, and the communities we serve. As such, we ensure that all job applications are considered solely based on merit, skills, and qualifications. We do not discriminate on grounds of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are dedicated to providing a fair and respectful work environment that reflects our values. Hack The Box participates in E-Verify. For more information, please click here and here.
Goldman Sachs Group, Inc.
Birmingham, Staffordshire
INTERNAL AUDIT In Internal Audit, we ensure that Goldman Sachs maintains effective controls by assessing the reliability of financial reports, monitoring the firm's compliance with laws and regulations, and advising management on developing smart control solutions. Our group has unique insight on the financial industry and its products and operations. We're looking for detail-oriented team players who have an interest in financial markets and want to gain insight into the firm's operations and control processes. WHAT WE LOOK FOR Goldman Sachs Internal Auditors demonstrate strong risk and control mindsets, analytical, exercise professional skepticism and are able to challenge and discuss effectively with management on risks and control measures. We look for individuals who enjoy learning about audit, businesses and functions, have innovative and creative mindsets to adopt analytical techniques to enhance audit techniques, building relationships and are able to evolve and thrive in teamwork and in a fast-paced global environment. YOUR IMPACT As the third line of defense, Internal Audit's mission is to independently assess the firm's internal control structure, including the firm's governance processes and controls, and risk management and capital and anti-financial crime frameworks, raise awareness of control risk and monitor the implementation of management's control measures. In doing so, internal Audit: Communicates and reports on the effectiveness of the firm's governance, risk management and controls that mitigate current and evolving risk Raise awareness of control risk Assesses the firm's control culture and conduct risks Monitors management's implementation of control measures Goldman Sachs Internal Audit comprises individuals from diverse backgrounds including chartered accountants, developers, risk management professionals, cybersecurity professionals, and data scientists. We are organized into global teams comprising business and technology auditors to cover all the firm's businesses and functions, including securities, investment banking, consumer and investment management, risk management, finance, cyber-security and technology risk, and engineering. RESPONSIBILITIES Have extensive audit experience relating to EU consumer compliance and the provision of an on-line digital savings/deposit proposition, including new business initiatives Assist in every step of an audit, including scoping, planning, fieldwork and reporting Execute audit testing and supervise junior team members to ensure audit fieldwork is focused on the right areas and documentation meets high quality standards Identify risks, assess mitigating controls, and make recommendations on improving the control environment Prepare commercially effective audit conclusions and findings, and present to IA senior management and business clients Follow-up on open audit issues and their resolution Assist in the audit team's continuous monitoring effort to cover market and regulatory events, business and technology updates and audit/reviews completed Participate in department-wide initiatives aimed at continually improving IA's processes and supporting infrastructure SKILLS AND RELEVANT EXPERIENCE In-depth technical knowledge of EU consumer and depositor protection regulation, Irish consumer protection regulation, and different regulatory requirements during the lifecycle of consumer products (e.g. product and service design through to implementation, ongoing customer support and marketing) 8+ years of experience in internal audit, external audit or a related control function, preferably relating to an on-line digital savings/deposit proposition An undergraduate degree in finance, accounting, or quantitative discipline Relevant certification or industry accreditation (e.g., ICAEW, ICAS, CFA) is a plus Experience with Data Analytics and Artificial Intelligence is a plus Experience in managing integrated business and technology audit engagements and/or projects Team-oriented with a strong sense of ownership and accountability Strong leadership, interpersonal, and relationship management skills Strong verbal and written communication skills Highly motivated with the ability to multi-task and remain organized in a fast-paced environment Solid analytical skills ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. DISABILITY STATEMENT We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: EEO STATEMENT Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
Mar 15, 2026
Full time
INTERNAL AUDIT In Internal Audit, we ensure that Goldman Sachs maintains effective controls by assessing the reliability of financial reports, monitoring the firm's compliance with laws and regulations, and advising management on developing smart control solutions. Our group has unique insight on the financial industry and its products and operations. We're looking for detail-oriented team players who have an interest in financial markets and want to gain insight into the firm's operations and control processes. WHAT WE LOOK FOR Goldman Sachs Internal Auditors demonstrate strong risk and control mindsets, analytical, exercise professional skepticism and are able to challenge and discuss effectively with management on risks and control measures. We look for individuals who enjoy learning about audit, businesses and functions, have innovative and creative mindsets to adopt analytical techniques to enhance audit techniques, building relationships and are able to evolve and thrive in teamwork and in a fast-paced global environment. YOUR IMPACT As the third line of defense, Internal Audit's mission is to independently assess the firm's internal control structure, including the firm's governance processes and controls, and risk management and capital and anti-financial crime frameworks, raise awareness of control risk and monitor the implementation of management's control measures. In doing so, internal Audit: Communicates and reports on the effectiveness of the firm's governance, risk management and controls that mitigate current and evolving risk Raise awareness of control risk Assesses the firm's control culture and conduct risks Monitors management's implementation of control measures Goldman Sachs Internal Audit comprises individuals from diverse backgrounds including chartered accountants, developers, risk management professionals, cybersecurity professionals, and data scientists. We are organized into global teams comprising business and technology auditors to cover all the firm's businesses and functions, including securities, investment banking, consumer and investment management, risk management, finance, cyber-security and technology risk, and engineering. RESPONSIBILITIES Have extensive audit experience relating to EU consumer compliance and the provision of an on-line digital savings/deposit proposition, including new business initiatives Assist in every step of an audit, including scoping, planning, fieldwork and reporting Execute audit testing and supervise junior team members to ensure audit fieldwork is focused on the right areas and documentation meets high quality standards Identify risks, assess mitigating controls, and make recommendations on improving the control environment Prepare commercially effective audit conclusions and findings, and present to IA senior management and business clients Follow-up on open audit issues and their resolution Assist in the audit team's continuous monitoring effort to cover market and regulatory events, business and technology updates and audit/reviews completed Participate in department-wide initiatives aimed at continually improving IA's processes and supporting infrastructure SKILLS AND RELEVANT EXPERIENCE In-depth technical knowledge of EU consumer and depositor protection regulation, Irish consumer protection regulation, and different regulatory requirements during the lifecycle of consumer products (e.g. product and service design through to implementation, ongoing customer support and marketing) 8+ years of experience in internal audit, external audit or a related control function, preferably relating to an on-line digital savings/deposit proposition An undergraduate degree in finance, accounting, or quantitative discipline Relevant certification or industry accreditation (e.g., ICAEW, ICAS, CFA) is a plus Experience with Data Analytics and Artificial Intelligence is a plus Experience in managing integrated business and technology audit engagements and/or projects Team-oriented with a strong sense of ownership and accountability Strong leadership, interpersonal, and relationship management skills Strong verbal and written communication skills Highly motivated with the ability to multi-task and remain organized in a fast-paced environment Solid analytical skills ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. DISABILITY STATEMENT We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: EEO STATEMENT Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
The Head of Security Monitoring and Threat Hunting is accountable for the leadership, performance, and continuous improvement of the Security Operations Centre (SOC), across 3 countries (UK, India and Canada) delivering a resilient 24/7 cyber defence capability for a global organisation. This role provides strategic and operational leadership across SOC operations, investigations, detection improvement, and automation. You would be responsible for developing a proactive, intelligence-led SOC that balances SLA performance with high-quality investigations and measurable risk reduction. The role requires a visionary leader with strong people management skills, deep operational SOC experience, and a proven track record of modernising SOC capabilities through automation and AI. Leadership Profile Visionary, risk-focused SOC leader with strong operational discipline. People focused leader with a track record of developing high-performing teams. Strategic thinker capable of translating vision into successful outcomes. Calm and decisive in high-pressure scenarios. Key Responsibilities SOC Operations & Service Delivery Manage the delivery of a global, follow-the-sun SOC operation aligned to enterprise risk and business priorities. Own SOC KPIs, SLAs, and quality metrics, ensuring performance targets are met without compromising investigation depth. Ensure robust triage, escalation, and handover processes are consistently applied. Maintain strong governance, documentation, and audit readiness. Own the continuous tuning and optimisation of detection rules to reduce false positives and improve signal quality. Leadership & People Management Provide line management, direction, and coaching to SOC Leads, ensuring consistent operational standards across all shifts. Set clear objectives, performance measures, and development plans for SOC Leads. Build a high-performing, resilient SOC culture focused on professionalism, accountability, and continuous improvement. Ensure effective workforce planning, shift coverage, and succession planning within a 24/7 operating model. Work with other cross functional leaders/teams to implement efficient business processes and support the overall maturity of the Cyber function. Proactive Investigations & Threat Hunting Establish and embed a proactive investigation and threat hunting capability. Drive a shift from reactive alert handling to proactive-driven investigations. Oversee case quality, root cause analysis, and post-incident reviews. AI, Automation & SOC Transformation Lead the implementation and operational adoption of AI-driven triage and SOAR automation. Automate low-level case handling and enrichment to reduce analyst workload and improve efficiency. Improve MTTD and MTTR while maintaining appropriate controls and oversight. Strategy, Governance & Continuous Improvement Define and deliver a SOC maturity and capability roadmap aligned to enterprise cyber strategy and UK regulatory expectations. Track emerging threats, technologies, and industry best practice to continuously evolve the SOC. Required Experience & Skills 4+ years proven experience managing a 24/7 SOC within a large enterprise environment. Demonstrated line management experience of SOC Leads and Analysts. Strong background in security investigations, triage, and escalation. Experience leading or establishing proactive threat hunting. Practical experience implementing AI, SOAR, and automation within SOC operations. Understanding of modern threat actor tradecraft. Ability to balance SLA performance with investigation quality and analyst wellbeing. Strong stakeholder management and executive communication skills. Experience operating in regulated UK environments (e.g. financial services). Experience delivering SOC maturity transformation. Desirable Qualifcations CISSP, CISM, or GIAC certifications (GCIA, GCIH, GCED). Admiral: Where You Can We take pride in being a diverse and inclusive business. It's a place where you can Be You, and show up as you are. We're committed to fostering a people-first culture where everyone is accepted, supported, and empowered to be brilliant. You can, Grow And Progress at a pace and direction that suits you, Make A Difference for our customers and each other, and Share in Our Future with all colleagues eligible for up to £3,600 of free shares each year after one year of service. Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave. We're proud of our people-first culture. In fact, we've been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We're fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics. Our fantastic benefits make sure our colleagues have a great work-life balance; You can view some of our other key benefits here. Disability Confident Leader As a Disability Confident Leader, for candidates with a disability or long-term health condition, that opt into the Disability Confident scheme, we'll invite a fair and proportionate number of applicants that meet the essential requirements of the role to the first stage of our selection process. If you need any adjustments or support with your application or during the recruitment process, just let us know. Please do emailus or contact us on . This number is dedicated to supporting candidates that require reasonable adjustments or support during the application process.
Mar 15, 2026
Full time
The Head of Security Monitoring and Threat Hunting is accountable for the leadership, performance, and continuous improvement of the Security Operations Centre (SOC), across 3 countries (UK, India and Canada) delivering a resilient 24/7 cyber defence capability for a global organisation. This role provides strategic and operational leadership across SOC operations, investigations, detection improvement, and automation. You would be responsible for developing a proactive, intelligence-led SOC that balances SLA performance with high-quality investigations and measurable risk reduction. The role requires a visionary leader with strong people management skills, deep operational SOC experience, and a proven track record of modernising SOC capabilities through automation and AI. Leadership Profile Visionary, risk-focused SOC leader with strong operational discipline. People focused leader with a track record of developing high-performing teams. Strategic thinker capable of translating vision into successful outcomes. Calm and decisive in high-pressure scenarios. Key Responsibilities SOC Operations & Service Delivery Manage the delivery of a global, follow-the-sun SOC operation aligned to enterprise risk and business priorities. Own SOC KPIs, SLAs, and quality metrics, ensuring performance targets are met without compromising investigation depth. Ensure robust triage, escalation, and handover processes are consistently applied. Maintain strong governance, documentation, and audit readiness. Own the continuous tuning and optimisation of detection rules to reduce false positives and improve signal quality. Leadership & People Management Provide line management, direction, and coaching to SOC Leads, ensuring consistent operational standards across all shifts. Set clear objectives, performance measures, and development plans for SOC Leads. Build a high-performing, resilient SOC culture focused on professionalism, accountability, and continuous improvement. Ensure effective workforce planning, shift coverage, and succession planning within a 24/7 operating model. Work with other cross functional leaders/teams to implement efficient business processes and support the overall maturity of the Cyber function. Proactive Investigations & Threat Hunting Establish and embed a proactive investigation and threat hunting capability. Drive a shift from reactive alert handling to proactive-driven investigations. Oversee case quality, root cause analysis, and post-incident reviews. AI, Automation & SOC Transformation Lead the implementation and operational adoption of AI-driven triage and SOAR automation. Automate low-level case handling and enrichment to reduce analyst workload and improve efficiency. Improve MTTD and MTTR while maintaining appropriate controls and oversight. Strategy, Governance & Continuous Improvement Define and deliver a SOC maturity and capability roadmap aligned to enterprise cyber strategy and UK regulatory expectations. Track emerging threats, technologies, and industry best practice to continuously evolve the SOC. Required Experience & Skills 4+ years proven experience managing a 24/7 SOC within a large enterprise environment. Demonstrated line management experience of SOC Leads and Analysts. Strong background in security investigations, triage, and escalation. Experience leading or establishing proactive threat hunting. Practical experience implementing AI, SOAR, and automation within SOC operations. Understanding of modern threat actor tradecraft. Ability to balance SLA performance with investigation quality and analyst wellbeing. Strong stakeholder management and executive communication skills. Experience operating in regulated UK environments (e.g. financial services). Experience delivering SOC maturity transformation. Desirable Qualifcations CISSP, CISM, or GIAC certifications (GCIA, GCIH, GCED). Admiral: Where You Can We take pride in being a diverse and inclusive business. It's a place where you can Be You, and show up as you are. We're committed to fostering a people-first culture where everyone is accepted, supported, and empowered to be brilliant. You can, Grow And Progress at a pace and direction that suits you, Make A Difference for our customers and each other, and Share in Our Future with all colleagues eligible for up to £3,600 of free shares each year after one year of service. Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave. We're proud of our people-first culture. In fact, we've been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We're fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics. Our fantastic benefits make sure our colleagues have a great work-life balance; You can view some of our other key benefits here. Disability Confident Leader As a Disability Confident Leader, for candidates with a disability or long-term health condition, that opt into the Disability Confident scheme, we'll invite a fair and proportionate number of applicants that meet the essential requirements of the role to the first stage of our selection process. If you need any adjustments or support with your application or during the recruitment process, just let us know. Please do emailus or contact us on . This number is dedicated to supporting candidates that require reasonable adjustments or support during the application process.
Job Title: Head of Digital Identity Location: London / Hybrid Salary : £45,000 - £65,000 per annum based upon experience plus discretionary bonus and comprehensive benefits Job Type: Full Time, Permanent Role Overview: Digital identity is crucial for building trust in the digital economy, reducing fraud, and supporting innovation across various sectors. the organisation leads industry efforts to promote secure, inclusive, and interoperable digital identity solutions in the UK, working closely with policymakers. A key part of this work is advocating for the UK Digital Identity and Attributes Trust Framework, which sets essential standards to boost market growth and widespread adoption. At a time when industries are looking to harness the opportunities offered by digital identity technologies, and the UK government is preparing to consult on the next steps of a national digital ID, it has never been more critical for the UK to get market development right. The successful candidate will lead engagement initiatives to promote the UK's digital identity sector, including organising events, roundtables, and providing thought leadership. This role also involves advocating for digital identity policy, guiding regulatory discussions, and convening industry leaders through the organisation's Digital Identity Working Group to influence government and drive industry growth. This high-profile role would see you become an industry expert on digital ID policy, where you will be working at a senior level of policy development, representing members in stakeholder meetings. You will need experience of building close relationships with relevant bodies and key stakeholders, with the ability to react quickly to shifting policy developments and the changing needs of this thriving industry. Market development is vital to the programme's success and requires engagement with end user industries like financial services, fraud, transport and more. A strong grasp of the UK Digital Identity and Attributes Trust Framework is essential for understanding its scope. Increasingly, the role also involves how international digital ID systems work together through events, roundtables, and thought leadership. the organisation seeks someone with solid policy and programme experience who can manage sector-wide needs in a fast-paced environment, proactively working with members to shape early debates. Key Responsibilities: Programme Leadership: Lead the development and delivery of the organisation's digital ID programme, including events, roundtables, workshops and other thought-leadership opportunities that present a co-ordinated approach to addressing member priorities and policy change. Policy & Advocacy: Shape and promote effective, inclusive digital identity policy positions in the UK, collaborating with government, regulators, industry partners and civil society. Member Engagement: Build and maintain strong relationships with organisation members, including the digital identity working group, to drive insights, participation and co-creation of digital ID initiatives. Campaigns & Communications: Lead high-impact campaigns, events, thought leadership and other communication opportunities to raise awareness of digital identity opportunities and strategic priorities. Industry expertise: Act as a trusted partner to policymakers, regulatory bodies and government departments working on digital identity. Essential Knowledge and Experience Proven Policy Leadership: Strong track record of leading complex policy, advocacy or technology programmes, preferably in digital identity, digital inclusion, cybersecurity or financial services. Sector Expertise: Deep understanding of digital identity markets, including ability to navigate the different parts of the digital ID policy landscape, including the Trust Framework and the Data (Use and Access) Act, The GOV . UK Wallet, and the proposed national digital ID scheme Stakeholder Relationships: Experience building and maintaining high-level engagement across government, industry and civil society stakeholders. Communication & Influence: Excellent communicator with public speaking experience, able to shape narratives and influence diverse audiences through clear, compelling messaging. Programme and Event Delivery: Strong organisational skills with the ability to manage multiple priorities, deliver results and lead cross-functional work. This includes flagship activity in the digital ID programme such as the Digital ID Summit and campaign week. Team Collaboration: A collaborative and inclusive leadership style that supports team members, external partners and an engaged membership base. This role will intersect with different programmes including financial services, fraud and smart data. As such, collaboration is a must. Additional Information: This is a full time role based out of the organisation's London offices, however the organisation operates a flexible working policy. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. Please click APPLY to be redirected to our website to apply for this role. Candidates with experience of: Public Affairs, Policy Manager, Senior Policy Manager, Local Council Policy Manager, Public Sector Programme Management, Digital Identity Programme Manager may also be considered for this role.
Mar 14, 2026
Full time
Job Title: Head of Digital Identity Location: London / Hybrid Salary : £45,000 - £65,000 per annum based upon experience plus discretionary bonus and comprehensive benefits Job Type: Full Time, Permanent Role Overview: Digital identity is crucial for building trust in the digital economy, reducing fraud, and supporting innovation across various sectors. the organisation leads industry efforts to promote secure, inclusive, and interoperable digital identity solutions in the UK, working closely with policymakers. A key part of this work is advocating for the UK Digital Identity and Attributes Trust Framework, which sets essential standards to boost market growth and widespread adoption. At a time when industries are looking to harness the opportunities offered by digital identity technologies, and the UK government is preparing to consult on the next steps of a national digital ID, it has never been more critical for the UK to get market development right. The successful candidate will lead engagement initiatives to promote the UK's digital identity sector, including organising events, roundtables, and providing thought leadership. This role also involves advocating for digital identity policy, guiding regulatory discussions, and convening industry leaders through the organisation's Digital Identity Working Group to influence government and drive industry growth. This high-profile role would see you become an industry expert on digital ID policy, where you will be working at a senior level of policy development, representing members in stakeholder meetings. You will need experience of building close relationships with relevant bodies and key stakeholders, with the ability to react quickly to shifting policy developments and the changing needs of this thriving industry. Market development is vital to the programme's success and requires engagement with end user industries like financial services, fraud, transport and more. A strong grasp of the UK Digital Identity and Attributes Trust Framework is essential for understanding its scope. Increasingly, the role also involves how international digital ID systems work together through events, roundtables, and thought leadership. the organisation seeks someone with solid policy and programme experience who can manage sector-wide needs in a fast-paced environment, proactively working with members to shape early debates. Key Responsibilities: Programme Leadership: Lead the development and delivery of the organisation's digital ID programme, including events, roundtables, workshops and other thought-leadership opportunities that present a co-ordinated approach to addressing member priorities and policy change. Policy & Advocacy: Shape and promote effective, inclusive digital identity policy positions in the UK, collaborating with government, regulators, industry partners and civil society. Member Engagement: Build and maintain strong relationships with organisation members, including the digital identity working group, to drive insights, participation and co-creation of digital ID initiatives. Campaigns & Communications: Lead high-impact campaigns, events, thought leadership and other communication opportunities to raise awareness of digital identity opportunities and strategic priorities. Industry expertise: Act as a trusted partner to policymakers, regulatory bodies and government departments working on digital identity. Essential Knowledge and Experience Proven Policy Leadership: Strong track record of leading complex policy, advocacy or technology programmes, preferably in digital identity, digital inclusion, cybersecurity or financial services. Sector Expertise: Deep understanding of digital identity markets, including ability to navigate the different parts of the digital ID policy landscape, including the Trust Framework and the Data (Use and Access) Act, The GOV . UK Wallet, and the proposed national digital ID scheme Stakeholder Relationships: Experience building and maintaining high-level engagement across government, industry and civil society stakeholders. Communication & Influence: Excellent communicator with public speaking experience, able to shape narratives and influence diverse audiences through clear, compelling messaging. Programme and Event Delivery: Strong organisational skills with the ability to manage multiple priorities, deliver results and lead cross-functional work. This includes flagship activity in the digital ID programme such as the Digital ID Summit and campaign week. Team Collaboration: A collaborative and inclusive leadership style that supports team members, external partners and an engaged membership base. This role will intersect with different programmes including financial services, fraud and smart data. As such, collaboration is a must. Additional Information: This is a full time role based out of the organisation's London offices, however the organisation operates a flexible working policy. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. Please click APPLY to be redirected to our website to apply for this role. Candidates with experience of: Public Affairs, Policy Manager, Senior Policy Manager, Local Council Policy Manager, Public Sector Programme Management, Digital Identity Programme Manager may also be considered for this role.
IT Security Architect - AWS - Manchester An IT Security Architect with a PCI DSS & cloud background (AWS, GCP OR Azure) is required to join our global client's new UK cybersecurity team. The role is to lead the design and implementation of PCI DSS architecture on a global scale from their head office in central Manchester click apply for full job details
Mar 14, 2026
Full time
IT Security Architect - AWS - Manchester An IT Security Architect with a PCI DSS & cloud background (AWS, GCP OR Azure) is required to join our global client's new UK cybersecurity team. The role is to lead the design and implementation of PCI DSS architecture on a global scale from their head office in central Manchester click apply for full job details
The Recruitment Bureau (Kent) Ltd
Northampton, Northamptonshire
SQL Server and Infrastructure Engineer Northampton (Rural High-Tech Site) Full Time Permanent Office Based The Opportunity My client is a UK based innovator in advanced security and intelligence technology, designing and manufacturing products that are trusted by law enforcement and government agencies around the world. From Technical Surveillance Counter Measures (TSCM) and lawful interception to border security and specialist training, they deliver mission-critical solutions with precision and integrity. Their products have recently been recognised with a prestigious international industry award at a major counterespionage conference in the US. These are people at the very top of their field. They are now looking for a Database and Infrastructure Engineer to join their team at their rural high-tech headquarters near Northampton. This is a unique role that bridges Database Administration and Systems Engineering, built for someone who thrives on variety, ownership and real technical challenge. Please note this is a fully office based position and due to the rural location your own transport is essential. The Role You'll be responsible for the heartbeat of their customer platforms, keeping complex, high-availability systems running 24/7 for clients who simply cannot afford downtime. This is far more than a maintenance position. You'll be optimising performance, designing resilient architectures, and on occasion travelling internationally to support client deployments. Key Responsibilities Database Mastery: Performance-tuning and maintaining Microsoft SQL Server (Availability Groups and Replication), ensuring rock-solid reliability across all environments. Infrastructure Resilience: Configuring firewalls, VPNs and networking to deliver seamless, secure connectivity at all times. Virtualisation: Managing vCenter and vSphere environments that host mission-critical applications. Client Support: Providing technical expertise for internal systems and occasionally supporting international client installations when needed. Best Practice: Documenting processes and maintaining a standard of excellence across every deployment. What They're Looking For You're a pragmatic problem-solver who enjoys the variety of managing both the data and the infrastructure it lives on. You don't need to be handed a task list. You spot what needs doing and you get on with it. Essential Experience Strong proficiency in Microsoft SQL Server and preferably, but not essentially, also MySQL, with solid High Availability knowledge including Clusters, Replication and Galera. A firm understanding of networking and security (firewalls, VPN configuration), hands-on VMware experience (vSphere and vCenter), and a full UK driving licence. As the site is rurally located, your own transport is a must. Nice to Have Exposure to Neo4J or cloud technologies, knowledge of Linux (Ubuntu) and Active Directory, an interest in IoT protocols such as MQTT or LoRaWAN, IP camera systems, or experience delivering technical training to non-technical audiences. Why This Role? This is an environment where innovation is genuinely rewarded and your contribution is visible. The package reflects that. Reward: Competitive salary plus a Class A share reward scheme for exceptional contributors, company pension and financial planning services. Growth: Structured mentoring and a clear pathway into broader Cyber Security or Lead Infrastructure roles. Culture: A collaborative, open-door team where your voice carries real weight, built on three simple values: collaborative, supportive, innovative. Wellbeing: Health and wellbeing programme and free on-site parking. Purpose: You'll be working on award-winning, UK-designed products that have a genuine real-world impact on global security. Secure Today. Protect Tomorrow. Next Steps If you're looking for more variety, more responsibility and more meaning than a standard DBA or SysAdmin role can offer, we'd love to hear from you.
Mar 14, 2026
Full time
SQL Server and Infrastructure Engineer Northampton (Rural High-Tech Site) Full Time Permanent Office Based The Opportunity My client is a UK based innovator in advanced security and intelligence technology, designing and manufacturing products that are trusted by law enforcement and government agencies around the world. From Technical Surveillance Counter Measures (TSCM) and lawful interception to border security and specialist training, they deliver mission-critical solutions with precision and integrity. Their products have recently been recognised with a prestigious international industry award at a major counterespionage conference in the US. These are people at the very top of their field. They are now looking for a Database and Infrastructure Engineer to join their team at their rural high-tech headquarters near Northampton. This is a unique role that bridges Database Administration and Systems Engineering, built for someone who thrives on variety, ownership and real technical challenge. Please note this is a fully office based position and due to the rural location your own transport is essential. The Role You'll be responsible for the heartbeat of their customer platforms, keeping complex, high-availability systems running 24/7 for clients who simply cannot afford downtime. This is far more than a maintenance position. You'll be optimising performance, designing resilient architectures, and on occasion travelling internationally to support client deployments. Key Responsibilities Database Mastery: Performance-tuning and maintaining Microsoft SQL Server (Availability Groups and Replication), ensuring rock-solid reliability across all environments. Infrastructure Resilience: Configuring firewalls, VPNs and networking to deliver seamless, secure connectivity at all times. Virtualisation: Managing vCenter and vSphere environments that host mission-critical applications. Client Support: Providing technical expertise for internal systems and occasionally supporting international client installations when needed. Best Practice: Documenting processes and maintaining a standard of excellence across every deployment. What They're Looking For You're a pragmatic problem-solver who enjoys the variety of managing both the data and the infrastructure it lives on. You don't need to be handed a task list. You spot what needs doing and you get on with it. Essential Experience Strong proficiency in Microsoft SQL Server and preferably, but not essentially, also MySQL, with solid High Availability knowledge including Clusters, Replication and Galera. A firm understanding of networking and security (firewalls, VPN configuration), hands-on VMware experience (vSphere and vCenter), and a full UK driving licence. As the site is rurally located, your own transport is a must. Nice to Have Exposure to Neo4J or cloud technologies, knowledge of Linux (Ubuntu) and Active Directory, an interest in IoT protocols such as MQTT or LoRaWAN, IP camera systems, or experience delivering technical training to non-technical audiences. Why This Role? This is an environment where innovation is genuinely rewarded and your contribution is visible. The package reflects that. Reward: Competitive salary plus a Class A share reward scheme for exceptional contributors, company pension and financial planning services. Growth: Structured mentoring and a clear pathway into broader Cyber Security or Lead Infrastructure roles. Culture: A collaborative, open-door team where your voice carries real weight, built on three simple values: collaborative, supportive, innovative. Wellbeing: Health and wellbeing programme and free on-site parking. Purpose: You'll be working on award-winning, UK-designed products that have a genuine real-world impact on global security. Secure Today. Protect Tomorrow. Next Steps If you're looking for more variety, more responsibility and more meaning than a standard DBA or SysAdmin role can offer, we'd love to hear from you.
The Head of Audit - Technology will lead and oversee all aspects of the technology audit function within the financial services industry. This role requires a strategic thinker with a comprehensive understanding of technology risks and controls within banking and financial services. Client Details UK Banking Group. retail and mortgages market leader, hiring a Head of Audit - Technology. Based London and Reading Description Head of Audit - Technology will be expected to : Deliver the audit plan portfolio to budget and high-quality standards, ensuring coverage of key risks in line with Group Internal Audit methodology and regulatory expectations. Lead, manage and develop Internal Audit teams, fostering a high-performance culture through effective people management, coaching, recruitment and continuous improvement. Build and maintain trusted relationships with senior stakeholders, enhancing the profile of Group Internal Audit as a professional, independent and valued partner across the Bank. Drive risk-based audit planning and assurance, working closely with the Director to address strategic, business model, new and emerging risks. Provide strong governance and oversight, including attendance at key divisional and governance forums, delivery of impactful reporting, and effective follow-up and issue closure. Ensure robust systems, controls and audit quality, applying appropriate quality assurance, producing insightful and pragmatic audit reports, and staying aligned with industry best practice and regulatory focus. Profile A successful Head of Audit - Technology should have: Extensive experience of leading and managing internal audit teams in financial services or banking environment. Must have in depth knowledge of technology and audit methodologies. Strong knowledge of data and credibility across cyber and infrastructure, as well as demonstrable success in building relationships with stakeholders. Auditing of technology risks within Financial Services. The role would benefit from experience in providing assurance over risks associated with data journeys, cyber / information security and technology infrastructure Good working knowledge of UK regulation and key areas of regulatory focus from PRA and FCA. Proven leadership qualities with ability to build credibility at the highest levels of the organisation. Self-motivated and proactive in approach, team-work, good judgement and experience of leading and coaching individuals to achieve their full potential Excellent analytical, influencing, presentation and relationship management. Excellent written and verbal communication skills Job Offer Competitive salary range Performance-based bonus of circa 20%. Private Healthcare, Pension and generous annual leave . .
Mar 13, 2026
Full time
The Head of Audit - Technology will lead and oversee all aspects of the technology audit function within the financial services industry. This role requires a strategic thinker with a comprehensive understanding of technology risks and controls within banking and financial services. Client Details UK Banking Group. retail and mortgages market leader, hiring a Head of Audit - Technology. Based London and Reading Description Head of Audit - Technology will be expected to : Deliver the audit plan portfolio to budget and high-quality standards, ensuring coverage of key risks in line with Group Internal Audit methodology and regulatory expectations. Lead, manage and develop Internal Audit teams, fostering a high-performance culture through effective people management, coaching, recruitment and continuous improvement. Build and maintain trusted relationships with senior stakeholders, enhancing the profile of Group Internal Audit as a professional, independent and valued partner across the Bank. Drive risk-based audit planning and assurance, working closely with the Director to address strategic, business model, new and emerging risks. Provide strong governance and oversight, including attendance at key divisional and governance forums, delivery of impactful reporting, and effective follow-up and issue closure. Ensure robust systems, controls and audit quality, applying appropriate quality assurance, producing insightful and pragmatic audit reports, and staying aligned with industry best practice and regulatory focus. Profile A successful Head of Audit - Technology should have: Extensive experience of leading and managing internal audit teams in financial services or banking environment. Must have in depth knowledge of technology and audit methodologies. Strong knowledge of data and credibility across cyber and infrastructure, as well as demonstrable success in building relationships with stakeholders. Auditing of technology risks within Financial Services. The role would benefit from experience in providing assurance over risks associated with data journeys, cyber / information security and technology infrastructure Good working knowledge of UK regulation and key areas of regulatory focus from PRA and FCA. Proven leadership qualities with ability to build credibility at the highest levels of the organisation. Self-motivated and proactive in approach, team-work, good judgement and experience of leading and coaching individuals to achieve their full potential Excellent analytical, influencing, presentation and relationship management. Excellent written and verbal communication skills Job Offer Competitive salary range Performance-based bonus of circa 20%. Private Healthcare, Pension and generous annual leave . .
Cyber Security Jobs at ITOL Recruit
Birkenhead, Merseyside
Cyber Security Trainee Placement Programme Please note this is a training course and fees apply Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme into top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Job Guarantee - How does it work? Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure an entry level IT job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning. Students are able to start the training with a deposit of around £190 and finance the remaining balance over 12 months interest free. This means many students finish the courses and find a placement within the term of the finance agreement. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£24-£35K) We work with you to secure your first role as an IT Technician. Ideally you will need to gain two years experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.
Mar 13, 2026
Full time
Cyber Security Trainee Placement Programme Please note this is a training course and fees apply Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme into top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Job Guarantee - How does it work? Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure an entry level IT job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning. Students are able to start the training with a deposit of around £190 and finance the remaining balance over 12 months interest free. This means many students finish the courses and find a placement within the term of the finance agreement. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£24-£35K) We work with you to secure your first role as an IT Technician. Ideally you will need to gain two years experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.
Finance Director (Board Level) - Tewkesbury Strategic finance leadership • Lead Finance, Payroll & IT • Trusted Board advisor Location: Tewkesbury, Gloucestershire Reports to: Managing Director Level: Board Director Agency applications by invite only The Cotteswold Group (Cotteswold Dairy Ltd and Workman Properties Ltd) is a long-established, independent, family-owned business, founded in 1938. Based at our Tewkesbury headquarters with depots across Cheltenham, Hereford, Shropshire, North Wales and Hemel, we are proud to be at the heart of a responsible and sustainable dairy community. The Role As Finance Director, you'll be a key member of the Board, providing strategic financial leadership, commercial insight and robust governance across the Group. You will lead the Finance and IT functions and oversee payroll, ensuring strong controls, resilient systems and clear reporting that support sustainable growth. Key Responsibilities Strategic & Commercial Leadership: Act as a strategic advisor to the Managing Director and Board; lead long-term financial planning; drive profitability, margin growth and cost discipline; lead financial modelling for strategic initiatives. Financial Control & Governance: Overall control of financial transactions and internal controls; ensure statutory and regulatory compliance; lead external audit and statutory reporting; maintain the risk register and governance framework. Budgeting & Reporting: Lead annual budgeting and rolling forecasts; deliver monthly management accounts and KPI reporting; maintain long-term cash flow forecasting. Corporate Finance & Risk: Manage banking relationships and funding structures; oversee capital requirements and treasury; lead insurance negotiations and risk management. Payroll Oversight: Oversee payroll accuracy, compliance and controls; ensure payroll systems integrate effectively with finance systems. Information Technology Leadership: Develop and own IT strategy aligned to growth; oversee ERP/finance systems and business intelligence; ensure cybersecurity and data protection compliance. Leadership & Culture: Lead, develop and mentor high-performing Finance and IT teams; promote accountability and continuous improvement; support Team Cotteswold values and culture. Your Team You will lead a well-established function including Finance, Credit Control, Payroll and IT (e.g., Financial Controller, Credit Control Manager, Accountants, Payroll team, and IT Manager/Technicians). About You Qualified: Fully qualified accountant (ACA, ACCA, CIMA or equivalent); degree educated or equivalent experience. Experience: Significant senior finance leadership experience; background in high-volume, transaction-based manufacturing; experience leading systems and financial transformation. Style: Commercially astute, strategically minded, and a strong communicator at both Board and operational levels; high integrity and professional credibility. Benefits Competitive salary Group Personal Pension Scheme via Salary Exchange Private Medical Insurance Death in service benefit Enhanced Health & Wellbeing benefit with Simply Health 22 days holiday plus bank holidays Cycle to Work scheme, employee discounts How to Apply Apply via our website with your CV. If you're a strategic, hands-on finance leader who can bring clarity, control and commercial momentum, we'd love to hear from you.
Mar 13, 2026
Full time
Finance Director (Board Level) - Tewkesbury Strategic finance leadership • Lead Finance, Payroll & IT • Trusted Board advisor Location: Tewkesbury, Gloucestershire Reports to: Managing Director Level: Board Director Agency applications by invite only The Cotteswold Group (Cotteswold Dairy Ltd and Workman Properties Ltd) is a long-established, independent, family-owned business, founded in 1938. Based at our Tewkesbury headquarters with depots across Cheltenham, Hereford, Shropshire, North Wales and Hemel, we are proud to be at the heart of a responsible and sustainable dairy community. The Role As Finance Director, you'll be a key member of the Board, providing strategic financial leadership, commercial insight and robust governance across the Group. You will lead the Finance and IT functions and oversee payroll, ensuring strong controls, resilient systems and clear reporting that support sustainable growth. Key Responsibilities Strategic & Commercial Leadership: Act as a strategic advisor to the Managing Director and Board; lead long-term financial planning; drive profitability, margin growth and cost discipline; lead financial modelling for strategic initiatives. Financial Control & Governance: Overall control of financial transactions and internal controls; ensure statutory and regulatory compliance; lead external audit and statutory reporting; maintain the risk register and governance framework. Budgeting & Reporting: Lead annual budgeting and rolling forecasts; deliver monthly management accounts and KPI reporting; maintain long-term cash flow forecasting. Corporate Finance & Risk: Manage banking relationships and funding structures; oversee capital requirements and treasury; lead insurance negotiations and risk management. Payroll Oversight: Oversee payroll accuracy, compliance and controls; ensure payroll systems integrate effectively with finance systems. Information Technology Leadership: Develop and own IT strategy aligned to growth; oversee ERP/finance systems and business intelligence; ensure cybersecurity and data protection compliance. Leadership & Culture: Lead, develop and mentor high-performing Finance and IT teams; promote accountability and continuous improvement; support Team Cotteswold values and culture. Your Team You will lead a well-established function including Finance, Credit Control, Payroll and IT (e.g., Financial Controller, Credit Control Manager, Accountants, Payroll team, and IT Manager/Technicians). About You Qualified: Fully qualified accountant (ACA, ACCA, CIMA or equivalent); degree educated or equivalent experience. Experience: Significant senior finance leadership experience; background in high-volume, transaction-based manufacturing; experience leading systems and financial transformation. Style: Commercially astute, strategically minded, and a strong communicator at both Board and operational levels; high integrity and professional credibility. Benefits Competitive salary Group Personal Pension Scheme via Salary Exchange Private Medical Insurance Death in service benefit Enhanced Health & Wellbeing benefit with Simply Health 22 days holiday plus bank holidays Cycle to Work scheme, employee discounts How to Apply Apply via our website with your CV. If you're a strategic, hands-on finance leader who can bring clarity, control and commercial momentum, we'd love to hear from you.
Historique Sygnature Discovery est une organisation de recherche contractuelle intégrée de premier plan dans le domaine de la découverte de médicaments. Basée au Royaume-Uni et au Canada, elle a son siège à Nottingham et dispose d'installations supplémentaires à Alderley Park, Macclesfield, Glasgow, Montréal et Québec. Son équipe de plus de 1000 personnes, dont 900 scientifiques, travaille en partenariat avec des entreprises pharmaceutiques, biotechnologiques et NFP. Depuis 2004, Sygnature Discovery a produit plus de 56 nouveaux composés précliniques et 35 composés cliniques, et ses scientifiques ont déposé plus de 225 brevets. Les domaines thérapeutiques d'expertise comprennent l'oncologie, l'inflammation et l'immunologie, les neurosciences, les maladies métaboliques, les maladies infectieuses, etc. Pour en savoir plus, veuillez consulter le site . A propos du poste : Sygnature Discovery est présentement à la recherche d'un(e) candidat(e) pour occuper un poste de Scientifique au sein de son département des procédés. L'entreprise offre une variété de services précliniques en support à l'industrie pharmaceutique et biotechnologique afin d'aider à identifier et optimiser les cibles pour la découverte et le développement de nouveaux médicaments. Responsabilités du poste : Développer, optimiser et mettre en œuvre des procédés chimiques (jusqu'à quelques kg) en conformité avec les normes de qualité et de sécurité. Planifier efficacement les réactions pour des synthèses en plusieurs étapes. Effectuer des analyses et interprétations de données expérimentales pour améliorer la résolution de problème et la performance des procédés; Collaborer avec le département analytique et les équipes de chimie médicinale pour résoudre les problèmes de synthèse et améliorer la productivité. Effectuer le développement et l'optimisation des traitements des réactions (séparation de phase, filtration, évaporation, etc.); Purifier les composés en utilisant une variété de techniques, y compris la cristallisation, la distillation et la chromatographie sur colonne; Caractériser les composés y compris les molécules chirales, ainsi que les effluents de réactions en utilisant une variété de techniques de manières qualitatives et quantitatives (HPLC, LCMS, GCMS, RMN, SFC, etc.); Travailler sous la supervision du Directeur de la chimie ou du Gestionnaire de projets afin d'atteindre les objectifs du projet en ligne avec ceux du client; Rédiger des rapports techniques et protocoles, participer aux réunions d'équipe de projet et communiquer de façon efficace les résultats à ses collègues et aux clients; Tenir à jour le cahier de laboratoire, les instruments et les registres d'inventaire conformément aux directives; Maintenir toutes les normes appropriées pour la sécurité des laboratoires, la gestion des matières dangereuses, la confidentialité des données et la cybersécurité. Compétences et qualifications : PhD avec un minimum de 2 ans d'expérience en chimie organique, médicinale ou domaine connexe. De l'expérience dans l'utilisation de réacteurs à double enveloppe ( 10 L). Solides connaissances des méthodes de synthèses actuelles; La connaissance d'une ou plusieurs techniques modernes (chimie en flux continu, photochimie, biocatalyse, électrochimie, chimie computationnelle, etc.) sera considérée un atout. Expérience dans les techniques d'isolation et de purification telles que la cristallisation et la chromatographie sur gel de silice, ainsi que les techniques analytiques modernes telles que RMN, LCMS et SFC; Excellentes capacités d'organisation, de documentation et de communication écrite et orale (français et anglais); Proactif avec de solides compétences interpersonnelles; capable de s'épanouir dans un environnement d'équipe; Capacité démontrée à dépanner et à résoudre les problèmes de manière créative; Maîtrise de Microsoft Office (Word, Excel et PowerPoint); Maîtrise des logiciels et applications communément utilisés dans le domaine (ChemDraw, Reaxys, SciFinder, Mnova, etc.); Une bonne forme physique, capacité à soulever des charges lourdes. Les candidats doivent être admissibles à travailler au Canada (citoyen canadien, résident permanent ou permis de travail). Avantages : Soins de santé et dentaire Assurance invalidité Assurance vie 3 semaines de vacances REER avec contribution jumelée de l'employeur Programme de télémédecine Code vestimentaire décontracté Horaire flexible Congés personnels Stationnement sur place gratuit Formation continue Développement professionnel Si vous avez des questions ou si vous souhaitez obtenir de plus d'informations, veuillez contacter l'équipe Acquisition de talents à . Background Sygnature Discovery is a world leading integrated drug discovery Contract Research Organisation based in the UK and Canada with its headquarters in Nottingham and additional facilities in Alderley Park, Macclesfield, Glasgow, Montreal and Quebec City. Its staff of over 1,000, which includes 900 scientists, partners with global pharma, biotech and NFP organisations. Since 2004, Sygnature Discovery has delivered over 56 novel pre clinical and 35 clinical compounds, with its scientists named on over 225 patents. Therapeutic areas of expertise include oncology, inflammation and immunology, neuroscience, metabolic diseases, infectious diseases, and more. To find out more, please visit . About the role: Sygnature Discovery is currently looking for a candidate for the position of Scientist at its process department. The company provides a variety of preclinical services to the pharmaceutical and biotechnology industry helping them in their drug discovery and development. Role Responsibilities: Develop, optimize, and implement chemical processes (up to several kg) in accordance with quality and safety standards. Effectively plan reactions for multi step syntheses. Perform analysis and interpretation of experimental data to improve problem solving and process performance. Collaborate with the analytical department and medicinal chemistry teams to solve synthesis problems and improve productivity. Develop and optimize reaction work up (phase separation, filtration, evaporation, etc.); Purify compounds using a variety of techniques, including crystallization, distillation, and column chromatography; Characterize compounds, including chiral molecules, as well as reaction effluents using a variety of qualitative and quantitative techniques (HPLC, LCMS, GCMS, RMN, SFC, etc.); Work under the supervision of the Chemistry Director or Project Manager to achieve project objectives in line with those of the client; Write technical reports and protocols, participate in project team meetings, and effectively communicate results to colleagues and clients; Maintain laboratory notebooks, instruments, and inventory records in accordance with guidelines; Maintain all appropriate standards for laboratory safety, hazardous materials management, data confidentiality, and cybersecurity. Skills & Qualifications: PhD with 2 years of experience in organic chemistry, medicinal chemistry, or a related field; Experience in the use of jacketed reactors ( 10 L). Strong knowledge of current synthesis methods; Knowledge of one or more modern techniques (continuous flow chemistry, photochemistry, biocatalysis, electrochemistry, computational chemistry, etc.) will be considered an asset. Experience in isolation and purification techniques such as crystallization and silica gel chromatography, as well as modern analytical techniques such as RMN, LCMS and SFC; Excellent organizational, documentation, and written and oral communication skills (French and English); Proactive with strong interpersonal skills; able to thrive in a team environment; Proven ability to troubleshoot and solve problems creatively; Proficiency in Microsoft Office (Word, Excel, and PowerPoint); Proficiency in software and applications commonly used in the field (ChemDraw, Reaxys, SciFinder, Mnova, etc.); Good physical condition, ability to lift heavy loads. Candidates must be eligible to work in Canada (Canadian citizen, permanent resident, or work permit holder). Benefits: Full time permanent position Health and dental care insurance plan Short and long term disability insurance Life insurance 3 weeks vacations RRSP employer's matching program Telehealth program Casual dress code Flexible schedule Personal days On site free parking Continuing education Career development If you have any questions or need further information, please contact the Talent Acquisition team at . Please do not submit your application to this email address. Please note: This advert may close early if we receive a high volume of applications. We encourage you to submit your application as soon as possible to avoid missing out on this opportunity.
Mar 13, 2026
Full time
Historique Sygnature Discovery est une organisation de recherche contractuelle intégrée de premier plan dans le domaine de la découverte de médicaments. Basée au Royaume-Uni et au Canada, elle a son siège à Nottingham et dispose d'installations supplémentaires à Alderley Park, Macclesfield, Glasgow, Montréal et Québec. Son équipe de plus de 1000 personnes, dont 900 scientifiques, travaille en partenariat avec des entreprises pharmaceutiques, biotechnologiques et NFP. Depuis 2004, Sygnature Discovery a produit plus de 56 nouveaux composés précliniques et 35 composés cliniques, et ses scientifiques ont déposé plus de 225 brevets. Les domaines thérapeutiques d'expertise comprennent l'oncologie, l'inflammation et l'immunologie, les neurosciences, les maladies métaboliques, les maladies infectieuses, etc. Pour en savoir plus, veuillez consulter le site . A propos du poste : Sygnature Discovery est présentement à la recherche d'un(e) candidat(e) pour occuper un poste de Scientifique au sein de son département des procédés. L'entreprise offre une variété de services précliniques en support à l'industrie pharmaceutique et biotechnologique afin d'aider à identifier et optimiser les cibles pour la découverte et le développement de nouveaux médicaments. Responsabilités du poste : Développer, optimiser et mettre en œuvre des procédés chimiques (jusqu'à quelques kg) en conformité avec les normes de qualité et de sécurité. Planifier efficacement les réactions pour des synthèses en plusieurs étapes. Effectuer des analyses et interprétations de données expérimentales pour améliorer la résolution de problème et la performance des procédés; Collaborer avec le département analytique et les équipes de chimie médicinale pour résoudre les problèmes de synthèse et améliorer la productivité. Effectuer le développement et l'optimisation des traitements des réactions (séparation de phase, filtration, évaporation, etc.); Purifier les composés en utilisant une variété de techniques, y compris la cristallisation, la distillation et la chromatographie sur colonne; Caractériser les composés y compris les molécules chirales, ainsi que les effluents de réactions en utilisant une variété de techniques de manières qualitatives et quantitatives (HPLC, LCMS, GCMS, RMN, SFC, etc.); Travailler sous la supervision du Directeur de la chimie ou du Gestionnaire de projets afin d'atteindre les objectifs du projet en ligne avec ceux du client; Rédiger des rapports techniques et protocoles, participer aux réunions d'équipe de projet et communiquer de façon efficace les résultats à ses collègues et aux clients; Tenir à jour le cahier de laboratoire, les instruments et les registres d'inventaire conformément aux directives; Maintenir toutes les normes appropriées pour la sécurité des laboratoires, la gestion des matières dangereuses, la confidentialité des données et la cybersécurité. Compétences et qualifications : PhD avec un minimum de 2 ans d'expérience en chimie organique, médicinale ou domaine connexe. De l'expérience dans l'utilisation de réacteurs à double enveloppe ( 10 L). Solides connaissances des méthodes de synthèses actuelles; La connaissance d'une ou plusieurs techniques modernes (chimie en flux continu, photochimie, biocatalyse, électrochimie, chimie computationnelle, etc.) sera considérée un atout. Expérience dans les techniques d'isolation et de purification telles que la cristallisation et la chromatographie sur gel de silice, ainsi que les techniques analytiques modernes telles que RMN, LCMS et SFC; Excellentes capacités d'organisation, de documentation et de communication écrite et orale (français et anglais); Proactif avec de solides compétences interpersonnelles; capable de s'épanouir dans un environnement d'équipe; Capacité démontrée à dépanner et à résoudre les problèmes de manière créative; Maîtrise de Microsoft Office (Word, Excel et PowerPoint); Maîtrise des logiciels et applications communément utilisés dans le domaine (ChemDraw, Reaxys, SciFinder, Mnova, etc.); Une bonne forme physique, capacité à soulever des charges lourdes. Les candidats doivent être admissibles à travailler au Canada (citoyen canadien, résident permanent ou permis de travail). Avantages : Soins de santé et dentaire Assurance invalidité Assurance vie 3 semaines de vacances REER avec contribution jumelée de l'employeur Programme de télémédecine Code vestimentaire décontracté Horaire flexible Congés personnels Stationnement sur place gratuit Formation continue Développement professionnel Si vous avez des questions ou si vous souhaitez obtenir de plus d'informations, veuillez contacter l'équipe Acquisition de talents à . Background Sygnature Discovery is a world leading integrated drug discovery Contract Research Organisation based in the UK and Canada with its headquarters in Nottingham and additional facilities in Alderley Park, Macclesfield, Glasgow, Montreal and Quebec City. Its staff of over 1,000, which includes 900 scientists, partners with global pharma, biotech and NFP organisations. Since 2004, Sygnature Discovery has delivered over 56 novel pre clinical and 35 clinical compounds, with its scientists named on over 225 patents. Therapeutic areas of expertise include oncology, inflammation and immunology, neuroscience, metabolic diseases, infectious diseases, and more. To find out more, please visit . About the role: Sygnature Discovery is currently looking for a candidate for the position of Scientist at its process department. The company provides a variety of preclinical services to the pharmaceutical and biotechnology industry helping them in their drug discovery and development. Role Responsibilities: Develop, optimize, and implement chemical processes (up to several kg) in accordance with quality and safety standards. Effectively plan reactions for multi step syntheses. Perform analysis and interpretation of experimental data to improve problem solving and process performance. Collaborate with the analytical department and medicinal chemistry teams to solve synthesis problems and improve productivity. Develop and optimize reaction work up (phase separation, filtration, evaporation, etc.); Purify compounds using a variety of techniques, including crystallization, distillation, and column chromatography; Characterize compounds, including chiral molecules, as well as reaction effluents using a variety of qualitative and quantitative techniques (HPLC, LCMS, GCMS, RMN, SFC, etc.); Work under the supervision of the Chemistry Director or Project Manager to achieve project objectives in line with those of the client; Write technical reports and protocols, participate in project team meetings, and effectively communicate results to colleagues and clients; Maintain laboratory notebooks, instruments, and inventory records in accordance with guidelines; Maintain all appropriate standards for laboratory safety, hazardous materials management, data confidentiality, and cybersecurity. Skills & Qualifications: PhD with 2 years of experience in organic chemistry, medicinal chemistry, or a related field; Experience in the use of jacketed reactors ( 10 L). Strong knowledge of current synthesis methods; Knowledge of one or more modern techniques (continuous flow chemistry, photochemistry, biocatalysis, electrochemistry, computational chemistry, etc.) will be considered an asset. Experience in isolation and purification techniques such as crystallization and silica gel chromatography, as well as modern analytical techniques such as RMN, LCMS and SFC; Excellent organizational, documentation, and written and oral communication skills (French and English); Proactive with strong interpersonal skills; able to thrive in a team environment; Proven ability to troubleshoot and solve problems creatively; Proficiency in Microsoft Office (Word, Excel, and PowerPoint); Proficiency in software and applications commonly used in the field (ChemDraw, Reaxys, SciFinder, Mnova, etc.); Good physical condition, ability to lift heavy loads. Candidates must be eligible to work in Canada (Canadian citizen, permanent resident, or work permit holder). Benefits: Full time permanent position Health and dental care insurance plan Short and long term disability insurance Life insurance 3 weeks vacations RRSP employer's matching program Telehealth program Casual dress code Flexible schedule Personal days On site free parking Continuing education Career development If you have any questions or need further information, please contact the Talent Acquisition team at . Please do not submit your application to this email address. Please note: This advert may close early if we receive a high volume of applications. We encourage you to submit your application as soon as possible to avoid missing out on this opportunity.
Swimlane is redefining security operations with Agentic AI automation that empowers organizations to work smarter, respond faster, and stay ahead of threats. Our low-code platform combines automation, orchestration, and intelligent reasoning to unlock true operational autonomy across the modern SOC. At Swimlane, we put people first. We foster a culture of innovation, trust, and continuous improvement-where your ideas matter and your work drives meaningful change. Join us and help build the next era of Agentic AI-powered security operations. About the role As a Customer Success Manager at Swimlane, you will own the post sale experience for a portfolio of enterprise customers, driving retention, expansion, and product adoption. You'll act as a trusted advisor to security leaders, using AI driven insights, CRM systems, and customer success platforms to proactively manage risk, deliver value, and scale impact. You will work cross functionally with Sales, Product, Support, and Operations, and serve as a key voice of the customer within the organization. This is a UK based or European country based position, and will be supporting our customers across EMEA. What you'll do Own customer health, satisfaction, and gross/net revenue retention targets Drive adoption and value realization using product usage data, health scores, and predictive risk signals Identify and mitigate churn risk through proactive, cross functional action plans Build strong relationships with executive sponsors and day to day users Lead strategic customer reviews using clear, data backed insights Partner with Sales on renewals, expansions, and growth opportunities Manage sales to delivery transitions and support new product rollouts Track and elevate priority support issues while managing customer expectations Maintain accurate customer data and success plans in CRM and Customer Success platforms Improve CS processes through automation and AI enabled workflows Qualifications Minimum Qualifications 5+ years in enterprise B2B software roles; 3+ years in Customer Success managing large customers Experience working with complex, technical products; cybersecurity experience preferred Proficiency with CRM platforms (Salesforce preferred) and Customer Success tools (e.g., Gainsight, Totango, Planhat) Comfort using product usage analytics, dashboards, and customer health metrics Strong analytical, communication, and executive facing skills Ability to thrive in a fast paced SaaS environment Bonus Qualifications Experience using AI copilots, automation, or predictive analytics in Customer Success Background in high growth SaaS or cybersecurity environments This is a remote role based in the UK or the broader Europe region; candidates must currently reside and be a resident of the United Kingdom or a European country to be considered for this position. The Perks of Being a Swimlaner Competitive Benefits & Compensation Stock Options Training & Professional Development Opportunities MacBook Pro Great Company Culture We value collaboration and innovation Here at Swimlane, our core focus is to Automate the World of Security and we strive to represent our five core values in everything we do: Punch above your weight class - We make the most of our circumstances and constantly surprise and impress with our ability to deliver. Be a happy innovator - The hard problems are the fun problems to solve, we're excited to take on difficult challenges and find creative solutions. Always be leveling up - We are continuously improving, embracing change, and consuming information to better ourselves and each other. Move at the speed of WOW - We work with an extreme sense of urgency, but we never compromise quality. Have honesty and integrity in 'all the things' - We make decisions with the best of intentions, doing what is right for as many stakeholders as possible. What's the best thing about working at Swimlane? If you ask the team, they'll tell you it's the people. Swimlaners are innovative, collaborative, and driven by the purpose of revolutionizing the way security teams automate and respond to alerts. Headquartered in beautiful Denver, Colorado, Swimlane's staff spans 28 states and 23 countries! To complete your application, please submit your resume to
Mar 13, 2026
Full time
Swimlane is redefining security operations with Agentic AI automation that empowers organizations to work smarter, respond faster, and stay ahead of threats. Our low-code platform combines automation, orchestration, and intelligent reasoning to unlock true operational autonomy across the modern SOC. At Swimlane, we put people first. We foster a culture of innovation, trust, and continuous improvement-where your ideas matter and your work drives meaningful change. Join us and help build the next era of Agentic AI-powered security operations. About the role As a Customer Success Manager at Swimlane, you will own the post sale experience for a portfolio of enterprise customers, driving retention, expansion, and product adoption. You'll act as a trusted advisor to security leaders, using AI driven insights, CRM systems, and customer success platforms to proactively manage risk, deliver value, and scale impact. You will work cross functionally with Sales, Product, Support, and Operations, and serve as a key voice of the customer within the organization. This is a UK based or European country based position, and will be supporting our customers across EMEA. What you'll do Own customer health, satisfaction, and gross/net revenue retention targets Drive adoption and value realization using product usage data, health scores, and predictive risk signals Identify and mitigate churn risk through proactive, cross functional action plans Build strong relationships with executive sponsors and day to day users Lead strategic customer reviews using clear, data backed insights Partner with Sales on renewals, expansions, and growth opportunities Manage sales to delivery transitions and support new product rollouts Track and elevate priority support issues while managing customer expectations Maintain accurate customer data and success plans in CRM and Customer Success platforms Improve CS processes through automation and AI enabled workflows Qualifications Minimum Qualifications 5+ years in enterprise B2B software roles; 3+ years in Customer Success managing large customers Experience working with complex, technical products; cybersecurity experience preferred Proficiency with CRM platforms (Salesforce preferred) and Customer Success tools (e.g., Gainsight, Totango, Planhat) Comfort using product usage analytics, dashboards, and customer health metrics Strong analytical, communication, and executive facing skills Ability to thrive in a fast paced SaaS environment Bonus Qualifications Experience using AI copilots, automation, or predictive analytics in Customer Success Background in high growth SaaS or cybersecurity environments This is a remote role based in the UK or the broader Europe region; candidates must currently reside and be a resident of the United Kingdom or a European country to be considered for this position. The Perks of Being a Swimlaner Competitive Benefits & Compensation Stock Options Training & Professional Development Opportunities MacBook Pro Great Company Culture We value collaboration and innovation Here at Swimlane, our core focus is to Automate the World of Security and we strive to represent our five core values in everything we do: Punch above your weight class - We make the most of our circumstances and constantly surprise and impress with our ability to deliver. Be a happy innovator - The hard problems are the fun problems to solve, we're excited to take on difficult challenges and find creative solutions. Always be leveling up - We are continuously improving, embracing change, and consuming information to better ourselves and each other. Move at the speed of WOW - We work with an extreme sense of urgency, but we never compromise quality. Have honesty and integrity in 'all the things' - We make decisions with the best of intentions, doing what is right for as many stakeholders as possible. What's the best thing about working at Swimlane? If you ask the team, they'll tell you it's the people. Swimlaners are innovative, collaborative, and driven by the purpose of revolutionizing the way security teams automate and respond to alerts. Headquartered in beautiful Denver, Colorado, Swimlane's staff spans 28 states and 23 countries! To complete your application, please submit your resume to
Bold, Ambitious, Best Seat in the House If you know the MSP space , and you know your own value, read on. This role sits at the sharp end of a top-tier IT MSP - a business engineered for growth, positioned at the premium end of the market, and unapologetically ambitious. You ll be selling solutions clients want, not just need, and earning potential that only a truly elite MSP can offer. You will be an experienced IT Sales professional joining a growing high-performing team that delivers high-impact technology solutions to ambitious, regulated, and fast-moving organisations. This role sits at the heart of how our customers run, secure, and evolve their businesses - spanning managed IT support, cybersecurity and cloud platforms. You ll work with organisations that expect more than IT that works : they want strategic partners who understand their sector, their risk profile, and their growth goals. The Role at a Glance: IT Sales Account Executive (MSP) Central London Based, 3 Days Per Week / Hybrid £50,000 - £60,000 Base £100,000 - £120,000 OTE (uncapped) Comprehensive Benefits Package Type: Full-Time - Permanent Expertise: Managed IT Support / Managed Cybersecurity / Microsoft / Cloud Expertise. Pedigree: ISO 9001, ISO 27001. Tier 1 Microsoft Solutions Partner Your Skills & Experience: Proven success selling Managed IT Services and a record of winning new business and achieving/exceeding targets. About the Role: This is a new position within the established sales team, and we re looking for a driven and hungry IT Sales Account Executive to spearhead new logo growth across the UK SME market. This is a true hunter role, built for someone who thrives in and has experience in opening doors, shaping opportunities, and converting long-cycle IT Managed Services deals over a months sales journey. You ll be joining a fast-growing, forward-thinking, and long-established MSP delivering modern cloud, cybersecurity, and digital workplace solutions. The role offers uncapped earning potential, designed to reward exceptional performance. This is a chance to work entrepreneurially - applying clever outreach strategies and leveraging your network, to win smarter and faster. You ll operate in a culture that values innovation, grit, integrity, and exceptional client experience, reflected in low customer churn. About You: You re a commercially sharp, resilient new business professional with proven experience in the London MSP, confident engaging customer senior stakeholders and influencing complex buying decisions. You ve built a successful track record selling Managed IT Services consistently winning new logos, exceeding targets, and leveraging a strong personal network to create immediate momentum. You re comfortable navigating long-cycle, high-value sales ( months), combining patience and discipline with a relentless hunter mindset. Highly organised and process-driven, you bring strong pipeline management, forecasting rigour, and the ability to simplify complex technology challenges from cloud, Microsoft 365, Azure, Cybersecurity and Copilot to the modern digital workplace. If you re motivated by solving complex problems, delivering secure, scalable solutions for customers in professional service environments, this is a role where you can make a genuine impact. Apply now to be part of a team that treats technology as a business enabler - not just a service. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Mar 13, 2026
Full time
Bold, Ambitious, Best Seat in the House If you know the MSP space , and you know your own value, read on. This role sits at the sharp end of a top-tier IT MSP - a business engineered for growth, positioned at the premium end of the market, and unapologetically ambitious. You ll be selling solutions clients want, not just need, and earning potential that only a truly elite MSP can offer. You will be an experienced IT Sales professional joining a growing high-performing team that delivers high-impact technology solutions to ambitious, regulated, and fast-moving organisations. This role sits at the heart of how our customers run, secure, and evolve their businesses - spanning managed IT support, cybersecurity and cloud platforms. You ll work with organisations that expect more than IT that works : they want strategic partners who understand their sector, their risk profile, and their growth goals. The Role at a Glance: IT Sales Account Executive (MSP) Central London Based, 3 Days Per Week / Hybrid £50,000 - £60,000 Base £100,000 - £120,000 OTE (uncapped) Comprehensive Benefits Package Type: Full-Time - Permanent Expertise: Managed IT Support / Managed Cybersecurity / Microsoft / Cloud Expertise. Pedigree: ISO 9001, ISO 27001. Tier 1 Microsoft Solutions Partner Your Skills & Experience: Proven success selling Managed IT Services and a record of winning new business and achieving/exceeding targets. About the Role: This is a new position within the established sales team, and we re looking for a driven and hungry IT Sales Account Executive to spearhead new logo growth across the UK SME market. This is a true hunter role, built for someone who thrives in and has experience in opening doors, shaping opportunities, and converting long-cycle IT Managed Services deals over a months sales journey. You ll be joining a fast-growing, forward-thinking, and long-established MSP delivering modern cloud, cybersecurity, and digital workplace solutions. The role offers uncapped earning potential, designed to reward exceptional performance. This is a chance to work entrepreneurially - applying clever outreach strategies and leveraging your network, to win smarter and faster. You ll operate in a culture that values innovation, grit, integrity, and exceptional client experience, reflected in low customer churn. About You: You re a commercially sharp, resilient new business professional with proven experience in the London MSP, confident engaging customer senior stakeholders and influencing complex buying decisions. You ve built a successful track record selling Managed IT Services consistently winning new logos, exceeding targets, and leveraging a strong personal network to create immediate momentum. You re comfortable navigating long-cycle, high-value sales ( months), combining patience and discipline with a relentless hunter mindset. Highly organised and process-driven, you bring strong pipeline management, forecasting rigour, and the ability to simplify complex technology challenges from cloud, Microsoft 365, Azure, Cybersecurity and Copilot to the modern digital workplace. If you re motivated by solving complex problems, delivering secure, scalable solutions for customers in professional service environments, this is a role where you can make a genuine impact. Apply now to be part of a team that treats technology as a business enabler - not just a service. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
CUSTOMER SUCCESS MANAGER As a Customer Success Manager (CSM) you will be responsible for owning the relationship and driving the value for our largest customers - by size and value. You will own our most strategic customer relationships and help them reduce human cyber risk. You will advise our customers on how to maximise value from their current plan and usage, and identify opportunities to expand their use of the platform. You'll have executive level contacts and be flexible and adaptable to rapidly changing situations. You'll be extremely results driven, customer focused, technologically savvy, and innovative at building internal relationships and external partnerships to rally the market with passion! We're looking for a CSM who has experience working with global logos throughout their customer lifecycle - from adoption to renewal and expansion. We need an experienced customer success advocate who can take the lead with customers, because this space and disruption is new to most! Ideally a successful track record working with and growing existing customers. You will be the orchestrator to make stuff happen for customers and for your team at the start of the company's Customer Success journey. THE TYPE OF PERSON WE'RE AFTER You'll quickly get up to speed with our brand and product knowledge, and work with the team to onboard, drive value, and identify growth within our existing customer base. You'll be a key team member, responsible for helping us exceed our adoption and revenue goals at CybSafe by being hungry to hit your quarterly targets. As a member of the Customer Success Team and reporting to the Head of Customer Success, you are a trusted pair of hands both internally and with customers. A key part of your job is to think strategically about customer health to ensure we are surpassing customer expectations and wow them with value and ROI metrics. You are analytical and are able to forecast your customer portfolio's performance using reporting tools such as a CRM. You are someone who gets excited to lead new CybSafe initiatives to help the team and company scale through automation and AI. You're adept at building structure from the ground up, identifying inefficiencies, and implementing scalable solutions. You thrive in fast paced environments where adaptability and resourcefulness are key to success. You have experience collaborating with distributors and resellers, understanding the dynamics of a channel first organization. You're meticulous about CRM hygiene, ensuring all customer interactions and data are accurately and consistently updated. RESPONSIBILITIES & ACCOUNTABILITIES Develop and nurture relationships within a defined customer base, typically strategic accounts (+2M total ARR). Demonstrate value to key stakeholders within your customer base throughout the life cycle of the customer relationship. Exceed quarterly renewal and expansion targets by driving customer success within your customer base. Generate short term KPI results whilst maintaining a long term perspective to improve overall account expansion and retention. Work with the Head of Customer Success to prioritise projects and apply appropriate resources to the Customer Success team and initiatives. Be a customer advocate within CybSafe ensuring we take the message and vision of CybSafe to customers with accuracy and confidence. Partner with the product, engineering, partnerships, customer support, sales and marketing teams to ensure high satisfaction within your accounts. Ensure commercial forecasts are accurate (via CRM) and that critical concerns are escalated proactively and professionally - for example flagging churn risk customers in a timely and professional manner. SKILLS & KNOWLEDGE You have a minimum of 4 years of experience in a customer facing role, such as Customer Success, Business Development, or Account Management, preferably within a growth stage cloud based or SaaS technology company. Track record of success working with Enterprise sized companies. Experience and a passion for managing existing customer relationships through the entire customer lifecycle. Strong interpersonal and presentation skills and ability to manage C level executive stakeholders within a pressured environment. Outstanding verbal and written communication skills. Comfortable with the rapid, unpredictable nature of a tech startup. Experience working with the UK&I Cyber Security Industry is desirable. Tech/AI savvy with a passion for being a part of a fast growing SaaS company. Have a critical eye to challenge current processes and identify inefficiencies. We are only taking direct applications from UK based candidates with right to work in the UK. No recruitment agencies just now. Thank you.
Mar 12, 2026
Full time
CUSTOMER SUCCESS MANAGER As a Customer Success Manager (CSM) you will be responsible for owning the relationship and driving the value for our largest customers - by size and value. You will own our most strategic customer relationships and help them reduce human cyber risk. You will advise our customers on how to maximise value from their current plan and usage, and identify opportunities to expand their use of the platform. You'll have executive level contacts and be flexible and adaptable to rapidly changing situations. You'll be extremely results driven, customer focused, technologically savvy, and innovative at building internal relationships and external partnerships to rally the market with passion! We're looking for a CSM who has experience working with global logos throughout their customer lifecycle - from adoption to renewal and expansion. We need an experienced customer success advocate who can take the lead with customers, because this space and disruption is new to most! Ideally a successful track record working with and growing existing customers. You will be the orchestrator to make stuff happen for customers and for your team at the start of the company's Customer Success journey. THE TYPE OF PERSON WE'RE AFTER You'll quickly get up to speed with our brand and product knowledge, and work with the team to onboard, drive value, and identify growth within our existing customer base. You'll be a key team member, responsible for helping us exceed our adoption and revenue goals at CybSafe by being hungry to hit your quarterly targets. As a member of the Customer Success Team and reporting to the Head of Customer Success, you are a trusted pair of hands both internally and with customers. A key part of your job is to think strategically about customer health to ensure we are surpassing customer expectations and wow them with value and ROI metrics. You are analytical and are able to forecast your customer portfolio's performance using reporting tools such as a CRM. You are someone who gets excited to lead new CybSafe initiatives to help the team and company scale through automation and AI. You're adept at building structure from the ground up, identifying inefficiencies, and implementing scalable solutions. You thrive in fast paced environments where adaptability and resourcefulness are key to success. You have experience collaborating with distributors and resellers, understanding the dynamics of a channel first organization. You're meticulous about CRM hygiene, ensuring all customer interactions and data are accurately and consistently updated. RESPONSIBILITIES & ACCOUNTABILITIES Develop and nurture relationships within a defined customer base, typically strategic accounts (+2M total ARR). Demonstrate value to key stakeholders within your customer base throughout the life cycle of the customer relationship. Exceed quarterly renewal and expansion targets by driving customer success within your customer base. Generate short term KPI results whilst maintaining a long term perspective to improve overall account expansion and retention. Work with the Head of Customer Success to prioritise projects and apply appropriate resources to the Customer Success team and initiatives. Be a customer advocate within CybSafe ensuring we take the message and vision of CybSafe to customers with accuracy and confidence. Partner with the product, engineering, partnerships, customer support, sales and marketing teams to ensure high satisfaction within your accounts. Ensure commercial forecasts are accurate (via CRM) and that critical concerns are escalated proactively and professionally - for example flagging churn risk customers in a timely and professional manner. SKILLS & KNOWLEDGE You have a minimum of 4 years of experience in a customer facing role, such as Customer Success, Business Development, or Account Management, preferably within a growth stage cloud based or SaaS technology company. Track record of success working with Enterprise sized companies. Experience and a passion for managing existing customer relationships through the entire customer lifecycle. Strong interpersonal and presentation skills and ability to manage C level executive stakeholders within a pressured environment. Outstanding verbal and written communication skills. Comfortable with the rapid, unpredictable nature of a tech startup. Experience working with the UK&I Cyber Security Industry is desirable. Tech/AI savvy with a passion for being a part of a fast growing SaaS company. Have a critical eye to challenge current processes and identify inefficiencies. We are only taking direct applications from UK based candidates with right to work in the UK. No recruitment agencies just now. Thank you.
CHEQ is the Intelligence Standard for the Human-AI Era, trusted by over 15,000 customers worldwide to confidently engage, transact, and thrive in this new era of digital transformation. Powered by award-winning cybersecurity technology, CHEQ offers the only integrated Traffic, Threat, and Identity Intelligence Engine, enabling companies to distinguish between legitimate users and bad actors - human, AI agent, or bot - and deliver granular, context-specific insights in real-time to marketing, commerce, and security platforms. CHEQ is a global company with offices in Tel-Aviv, New York, London and Tokyo. We are a fast-paced, technology-driven team where everyone's contribution impacts product success. About the Role We are seeking a data-driven and customer-focused Customer Success Manager to manage a portfolio of customers, primarily across North America. You will combine proactive account management with analytical reviews, renewal support, and scalable success programs to ensure strong adoption, retention, and measurable value delivery. If you enjoy working with data, managing multiple accounts, driving customer outcomes, and operating in a fast-paced SaaS environment - this role is for you. Responsibilities Manage and own a portfolio large scale of Mid-Market customers across their lifecycle Drive product adoption, customer engagement, and measurable value realization Conduct structured data reviews ahead of renewals (1-2 times per year), connecting platform performance to business outcomes Analyze invalid traffic trends, funnel performance, and platform usage to identify risks and growth opportunities Act as a trusted advisor on marketing security, analytics environments, and best practices Lead onboarding and technical implementation for new customers, translating their business objectives into clear execution plans that drive fast time-to-value Identify upsell and cross-sell opportunities in partnership with Account Management Lead scalable success initiatives (1:N programs, enablement materials) Represent the voice of the customer internally and contribute insights to Product and Fraud teams Requirements 2 - 4 years of experience in a client-facing SaaS role (Customer Success, Account Management, AdTech, MarTech, or Cyber) Experience managing a mid-sized portfolio of customers Strong analytical skills and data literacy High proficiency in Microsoft Excel or BI tools, with extensive experience in analyzing and presenting data to senior and C-level executives Experience with digital marketing environments (GA4, Google Ads, Tag Manager, analytics platforms) is an advantage Strong communication skills, both written and verbal Ability to manage workload across multiple accounts effectively
Mar 12, 2026
Full time
CHEQ is the Intelligence Standard for the Human-AI Era, trusted by over 15,000 customers worldwide to confidently engage, transact, and thrive in this new era of digital transformation. Powered by award-winning cybersecurity technology, CHEQ offers the only integrated Traffic, Threat, and Identity Intelligence Engine, enabling companies to distinguish between legitimate users and bad actors - human, AI agent, or bot - and deliver granular, context-specific insights in real-time to marketing, commerce, and security platforms. CHEQ is a global company with offices in Tel-Aviv, New York, London and Tokyo. We are a fast-paced, technology-driven team where everyone's contribution impacts product success. About the Role We are seeking a data-driven and customer-focused Customer Success Manager to manage a portfolio of customers, primarily across North America. You will combine proactive account management with analytical reviews, renewal support, and scalable success programs to ensure strong adoption, retention, and measurable value delivery. If you enjoy working with data, managing multiple accounts, driving customer outcomes, and operating in a fast-paced SaaS environment - this role is for you. Responsibilities Manage and own a portfolio large scale of Mid-Market customers across their lifecycle Drive product adoption, customer engagement, and measurable value realization Conduct structured data reviews ahead of renewals (1-2 times per year), connecting platform performance to business outcomes Analyze invalid traffic trends, funnel performance, and platform usage to identify risks and growth opportunities Act as a trusted advisor on marketing security, analytics environments, and best practices Lead onboarding and technical implementation for new customers, translating their business objectives into clear execution plans that drive fast time-to-value Identify upsell and cross-sell opportunities in partnership with Account Management Lead scalable success initiatives (1:N programs, enablement materials) Represent the voice of the customer internally and contribute insights to Product and Fraud teams Requirements 2 - 4 years of experience in a client-facing SaaS role (Customer Success, Account Management, AdTech, MarTech, or Cyber) Experience managing a mid-sized portfolio of customers Strong analytical skills and data literacy High proficiency in Microsoft Excel or BI tools, with extensive experience in analyzing and presenting data to senior and C-level executives Experience with digital marketing environments (GA4, Google Ads, Tag Manager, analytics platforms) is an advantage Strong communication skills, both written and verbal Ability to manage workload across multiple accounts effectively
Murphy is recruiting for a Senior IT Project Manager to work with the ever growing It Team at Wigan - WA3 3JD Operating in the United Kingdom, Ireland, Canada and the USA, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power and natural resources. So that our teams out on projects can run smoothly it is vital that we have robust support functions in place. In this role you will manage a range of stimulating, challenging and rewarding projects, helping to ensure successful delivery against agreed scope, schedule, budget, and quality standards, whilst driving strong governance, proactive risk management, and high-quality stakeholder engagement. You will work closely with sponsors and staff from operational, business support and IT services, as well as with third party suppliers and vendors. Reporting to the Head of IT Programme Management, and working closely with the IT Programme Management Office, you will be joining a growing team of enthusiastic project and programme management professionals, who are focussed on driving and implementing digital transformation and change. The ideal candidate will come with energy, significant project management experience, highly developed organisational skills, a good understanding of programme management and a track record of successful project delivery A day in the life of a Murphy IT Project Manager Lead end-to-end delivery of multiple IT projects. Manage the full lifecycle of digital, data and technology projects, ensuring successful delivery against scope, budget, timeline, and quality requirements. Ensuring alignment with business objectives, requirements, governance frameworks and the IT strategy. Drive project scoping and definition, including business case development, requirements gathering, definition of deliverables, identification of benefits, and agreement of success metrics, in conjunction with business analysts, subject matter experts, sponsors and stakeholders. Ensure compliance with agreed project standards in relation to governance, processes, frameworks and documentation, in accordance with, and overseen by the Project Management Office, and be an advocate for best practice. Develop and maintain detailed project plans. Create and maintain project documentation including Project Initiation Document, plans, RAID logs, budgets, and change controls, ensuring full alignment with IT governance and Programme Management Office standards. Identify and manage risks and issues throughout the project lifecycle, implementing mitigations and escalating appropriately. Oversee technology design and implementation. Collaborate with Solution Architecture, Infrastructure, Network, Cyber Security, and Applications teams to ensure solutions are properly designed, tested, and deployed in-line with IT standards and best practice. Ensure timely deployment of systems, networks, platforms, devices, and security technologies needed to support business operations and strategic initiatives. Lead cross functional project teams. Provide direction, coordination, and guidance in both matrix and multidisciplinary environments. Provide direction to IT teams and oversee third party suppliers and vendors to ensure coordinated delivery and high-quality outcomes. Develop trusted and robust relationships with project sponsors, subject matter experts, stakeholders and IT staff to ensure that project delivery success is maximised. Manage vendor and supplier relationships. Serve as a key point of contact within the IT department, providing clear updates, managing expectations, and building effective working relationships across technical and non-technical teams. Deliver clear and effective reporting. Reporting to sponsors, stakeholders, steering groups, and senior leadership through dashboards, status reports, and governance packs. Management of change requests. Ensure that change requests are properly defined, documented, reviewed and signed-off by project sponsors and that the impact and consequence of any change request is understood. Ensure effective handover of projects to operational support teams. Ensure that projects are handed over effectively and that all necessary training, support and materials are in place to effect smooth transition to business as usual. Support the Head of IT Programme Management and the Programme Management Office in identifying interdependencies and issues that may adversely impact delivery of IT projects and work plans. Still interested does thsi sound like you? Bachelor's degree, or equivalent knowledge and experience, in a project management discipline. Qualifications in recognised project management methodologies e.g. PMP, PRINCE2, APM, or equivalent professional qualification. Recent experience working as a Senior Project Manager supporting the delivery of digital transformation. Proven experience managing budgets, schedules, and stakeholders within formal Programme Management Office frameworks, including governance and assurance, risk and incident management, and benefit realisation. Experience using MS Planner, using a PPM system such as the Wellingtone Accelerator+ application. Excellent verbal and written communication skills, with demonstrable experience in document writing, reporting, presenting, facilitation, negotiation and influencing skills. Skilled at assembling, building, enabling and managing project delivery teams that accept responsibility and who are accountable for their decisions and actions. Works within deadlines, prioritises effectively and delivers at pace. Excellent IT skills, able to use a wide range of software packages including, Microsoft Planner/Project, PowerPoint, Excel, Word, Outlook, Teams, Visio and Devops. Evidence of continuing professional development and appropriate professional registration. Willing to travel to Murphy sites and offices as required to deliver projects and be part of the ongoing development of the IT Programme Management teams and wider IT department.
Mar 12, 2026
Full time
Murphy is recruiting for a Senior IT Project Manager to work with the ever growing It Team at Wigan - WA3 3JD Operating in the United Kingdom, Ireland, Canada and the USA, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power and natural resources. So that our teams out on projects can run smoothly it is vital that we have robust support functions in place. In this role you will manage a range of stimulating, challenging and rewarding projects, helping to ensure successful delivery against agreed scope, schedule, budget, and quality standards, whilst driving strong governance, proactive risk management, and high-quality stakeholder engagement. You will work closely with sponsors and staff from operational, business support and IT services, as well as with third party suppliers and vendors. Reporting to the Head of IT Programme Management, and working closely with the IT Programme Management Office, you will be joining a growing team of enthusiastic project and programme management professionals, who are focussed on driving and implementing digital transformation and change. The ideal candidate will come with energy, significant project management experience, highly developed organisational skills, a good understanding of programme management and a track record of successful project delivery A day in the life of a Murphy IT Project Manager Lead end-to-end delivery of multiple IT projects. Manage the full lifecycle of digital, data and technology projects, ensuring successful delivery against scope, budget, timeline, and quality requirements. Ensuring alignment with business objectives, requirements, governance frameworks and the IT strategy. Drive project scoping and definition, including business case development, requirements gathering, definition of deliverables, identification of benefits, and agreement of success metrics, in conjunction with business analysts, subject matter experts, sponsors and stakeholders. Ensure compliance with agreed project standards in relation to governance, processes, frameworks and documentation, in accordance with, and overseen by the Project Management Office, and be an advocate for best practice. Develop and maintain detailed project plans. Create and maintain project documentation including Project Initiation Document, plans, RAID logs, budgets, and change controls, ensuring full alignment with IT governance and Programme Management Office standards. Identify and manage risks and issues throughout the project lifecycle, implementing mitigations and escalating appropriately. Oversee technology design and implementation. Collaborate with Solution Architecture, Infrastructure, Network, Cyber Security, and Applications teams to ensure solutions are properly designed, tested, and deployed in-line with IT standards and best practice. Ensure timely deployment of systems, networks, platforms, devices, and security technologies needed to support business operations and strategic initiatives. Lead cross functional project teams. Provide direction, coordination, and guidance in both matrix and multidisciplinary environments. Provide direction to IT teams and oversee third party suppliers and vendors to ensure coordinated delivery and high-quality outcomes. Develop trusted and robust relationships with project sponsors, subject matter experts, stakeholders and IT staff to ensure that project delivery success is maximised. Manage vendor and supplier relationships. Serve as a key point of contact within the IT department, providing clear updates, managing expectations, and building effective working relationships across technical and non-technical teams. Deliver clear and effective reporting. Reporting to sponsors, stakeholders, steering groups, and senior leadership through dashboards, status reports, and governance packs. Management of change requests. Ensure that change requests are properly defined, documented, reviewed and signed-off by project sponsors and that the impact and consequence of any change request is understood. Ensure effective handover of projects to operational support teams. Ensure that projects are handed over effectively and that all necessary training, support and materials are in place to effect smooth transition to business as usual. Support the Head of IT Programme Management and the Programme Management Office in identifying interdependencies and issues that may adversely impact delivery of IT projects and work plans. Still interested does thsi sound like you? Bachelor's degree, or equivalent knowledge and experience, in a project management discipline. Qualifications in recognised project management methodologies e.g. PMP, PRINCE2, APM, or equivalent professional qualification. Recent experience working as a Senior Project Manager supporting the delivery of digital transformation. Proven experience managing budgets, schedules, and stakeholders within formal Programme Management Office frameworks, including governance and assurance, risk and incident management, and benefit realisation. Experience using MS Planner, using a PPM system such as the Wellingtone Accelerator+ application. Excellent verbal and written communication skills, with demonstrable experience in document writing, reporting, presenting, facilitation, negotiation and influencing skills. Skilled at assembling, building, enabling and managing project delivery teams that accept responsibility and who are accountable for their decisions and actions. Works within deadlines, prioritises effectively and delivers at pace. Excellent IT skills, able to use a wide range of software packages including, Microsoft Planner/Project, PowerPoint, Excel, Word, Outlook, Teams, Visio and Devops. Evidence of continuing professional development and appropriate professional registration. Willing to travel to Murphy sites and offices as required to deliver projects and be part of the ongoing development of the IT Programme Management teams and wider IT department.
Job title: Business Services Reports to: Officer Head of Finance and Business Services Salary: Starting salary of £29,500 per annum Location: Office based at our headquarters in Llantrisant, South Wales Hours: Full time 37.5 hours over 5 days Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. Aims: Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite Ensure that bereavement boxes are available at each of these hospitals Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person Provide support to individuals who witness the sudden death of a child or young person Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person To advocate and campaign on behalf of suddenly bereaved families 2wish Cymru and 2wish: 2wish has been established since 2012 and has since grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death. We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us. We were founded as a Welsh organisation providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage. In January 2024, we expanded into phase one England, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. And in July 2025 we expanded into phase two England, namely Merseyside, Devon and Cornwall, Wiltshire, Dorset, Hampshire and the Isle of Wight. Context of role: The Business Services Officer provides high quality administrative and operational support across governance, IT, facilities, data protection, recruitment and general administration. Working closely with the Head of Finance & Business Services, this role ensures the charity has strong internal systems, efficient processes, and compliant practices that enable staff to deliver services effectively and compassionately. This role will support the whole organisation in both the office setting and our remote workers across England and Wales. Key responsibilities: Business Services and Operations Support the Head of Finance & Business Services in the effective running of business functions including HR, IT, governance, and office management. Maintain essential organisational policies, procedures, and documentation, ensuring regular review cycles. Manage contracts with suppliers, service providers, and facilities contractors. Staff support Assist department heads with recruitment processes including job adverts, application management, interview coordination, and onboarding. Maintain accurate and confidential HR files, absence records, training logs, and performance documentation on Bright HR. Support wellbeing initiatives and contribute to developing a positive, compassionate staff culture. Coordinate staff training, mandatory learning, and policy briefings. Governance and Compliance Maintain statutory registers and ensure timely filing of required documents. Support risk management processes, including maintaining organisational risk registers. Assist with GDPR compliance, data audits, and data protection processes. Prepare policies for Board approval with the assistance of Peninsula. Leadership and People Management Act as first point of contact for basic IT and systems issues, escalating when necessary. Support the effective use of Microsoft 365, CRM/databases, and operational software including educating others on effective usage. Project manage the development of NOVA our CRM system. Liaise with IT providers to ensure smooth delivery of technical support, security, and digital improvements. Issue IT equipment required for work to all new employees and maintain asset register. Ensuring Cyber Security essentials is complete working with IT consultant ITCS. Facilities and Office Management Oversee day-to-day management of office space, equipment, and environment. Monitoring potential growth of office spaces into England. Manage health & safety processes including risk assessments, incident logs, and mandatory checks. Monitor office supplies, equipment maintenance, and procurement. Administration and Organisational Support Provide administrative support to the Senior Leadership Team where required. Maintain central records, filing systems, and registers to a high standard both electronically and paper based. General: To be responsible for organising own work agenda, time management and administration. To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate. To attend weekend and evening community events in support of the charity as necessary. Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role. It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken. You will be subject to performance review, which will incorporate a review of the above duties and performance over the period. This role is subject to a DBS check. Additional benefits for our employees: An Employee Assistance Programme, including wellbeing support Free parking on 2wish premises Free branded 2wish clothing An extra annual leave day on your birthday Incremental increase in holiday entitlement based on length of service Paid sick leave Discounts for personal purchases on 2wish Merchandise Discounted tickets to UK 2wish events for staff and family Extra holiday entitlement when taking part in 2wish overseas events Company mobile phone for performance of duties Tools/equipment required for the performance of duties Reimbursement of work expenses Bright Exchange employee discounts Auto-enrolment into company contributory pension scheme after 3 months service How to apply: Please return a CV and covering letter, or a CV and two-minute video, by email. Closing date: Friday 3rd April 2026 Thank you very much for your interest in the role. Please note, if you do not hear from us within ten working days of the closing date, you have been unsuccessful on this occasion.
Mar 11, 2026
Full time
Job title: Business Services Reports to: Officer Head of Finance and Business Services Salary: Starting salary of £29,500 per annum Location: Office based at our headquarters in Llantrisant, South Wales Hours: Full time 37.5 hours over 5 days Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. Aims: Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite Ensure that bereavement boxes are available at each of these hospitals Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person Provide support to individuals who witness the sudden death of a child or young person Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person To advocate and campaign on behalf of suddenly bereaved families 2wish Cymru and 2wish: 2wish has been established since 2012 and has since grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death. We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us. We were founded as a Welsh organisation providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage. In January 2024, we expanded into phase one England, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. And in July 2025 we expanded into phase two England, namely Merseyside, Devon and Cornwall, Wiltshire, Dorset, Hampshire and the Isle of Wight. Context of role: The Business Services Officer provides high quality administrative and operational support across governance, IT, facilities, data protection, recruitment and general administration. Working closely with the Head of Finance & Business Services, this role ensures the charity has strong internal systems, efficient processes, and compliant practices that enable staff to deliver services effectively and compassionately. This role will support the whole organisation in both the office setting and our remote workers across England and Wales. Key responsibilities: Business Services and Operations Support the Head of Finance & Business Services in the effective running of business functions including HR, IT, governance, and office management. Maintain essential organisational policies, procedures, and documentation, ensuring regular review cycles. Manage contracts with suppliers, service providers, and facilities contractors. Staff support Assist department heads with recruitment processes including job adverts, application management, interview coordination, and onboarding. Maintain accurate and confidential HR files, absence records, training logs, and performance documentation on Bright HR. Support wellbeing initiatives and contribute to developing a positive, compassionate staff culture. Coordinate staff training, mandatory learning, and policy briefings. Governance and Compliance Maintain statutory registers and ensure timely filing of required documents. Support risk management processes, including maintaining organisational risk registers. Assist with GDPR compliance, data audits, and data protection processes. Prepare policies for Board approval with the assistance of Peninsula. Leadership and People Management Act as first point of contact for basic IT and systems issues, escalating when necessary. Support the effective use of Microsoft 365, CRM/databases, and operational software including educating others on effective usage. Project manage the development of NOVA our CRM system. Liaise with IT providers to ensure smooth delivery of technical support, security, and digital improvements. Issue IT equipment required for work to all new employees and maintain asset register. Ensuring Cyber Security essentials is complete working with IT consultant ITCS. Facilities and Office Management Oversee day-to-day management of office space, equipment, and environment. Monitoring potential growth of office spaces into England. Manage health & safety processes including risk assessments, incident logs, and mandatory checks. Monitor office supplies, equipment maintenance, and procurement. Administration and Organisational Support Provide administrative support to the Senior Leadership Team where required. Maintain central records, filing systems, and registers to a high standard both electronically and paper based. General: To be responsible for organising own work agenda, time management and administration. To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate. To attend weekend and evening community events in support of the charity as necessary. Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role. It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken. You will be subject to performance review, which will incorporate a review of the above duties and performance over the period. This role is subject to a DBS check. Additional benefits for our employees: An Employee Assistance Programme, including wellbeing support Free parking on 2wish premises Free branded 2wish clothing An extra annual leave day on your birthday Incremental increase in holiday entitlement based on length of service Paid sick leave Discounts for personal purchases on 2wish Merchandise Discounted tickets to UK 2wish events for staff and family Extra holiday entitlement when taking part in 2wish overseas events Company mobile phone for performance of duties Tools/equipment required for the performance of duties Reimbursement of work expenses Bright Exchange employee discounts Auto-enrolment into company contributory pension scheme after 3 months service How to apply: Please return a CV and covering letter, or a CV and two-minute video, by email. Closing date: Friday 3rd April 2026 Thank you very much for your interest in the role. Please note, if you do not hear from us within ten working days of the closing date, you have been unsuccessful on this occasion.
