Senior Technical Manager - Building Safety A bit about the role Working in a specialist team with Will Adie our Head of Building Safety and other built environment technical specialists in the Development Directorate, the Senior Technical Manager - Building Safety will play a critical role providing a technical guidance and management support service to the governments Cladding Safety Scheme. You will be joining our small but highly skilled and experienced team, who are committed to effectively implementing and communicating the Agency's position on Building Safety and ensuring that it is embedded in agency activities. This is a rare chance to help shape the future building safety technical service in a fast growing, national organisation with real social purpose. Working with key stakeholders and internal teams you will ensure consistent and effective resolution of complex issues on the planning or execution and management of applicants' construction contracts to fix buildings. The role will primarily support the Cladding Safety Scheme's Operations and Commercial Teams, helping to ensure progress remains on track to get buildings fixed and that the public money funding the works achieves best value. There may also be some other ambitious projects to get involved with and this is an excellent opportunity to balance day to day delivery whilst bringing innovative solutions to the Technical Services One Team offering. A bit about you Whilst our day job is to deliver first class customer service to our stakeholders on technical building safety matters, you will be used to "spinning several plates" at once and will always be looking for ways to improve and innovate, by using your initiative and experience in the built environment. Primarily working on the Cladding Safety Scheme and as required, other government sponsored building safety schemes, you'll be comfortable supporting several projects with identified complex cladding remediation issues, aiming to find solutions to deliver cladding remediation works to programme. You will be able to critically review technical documents to identify risks and potential issues, propose proportionate mitigation strategies and provide technical quality assurance regarding content and price. You will already have proficient knowledge and a deep understanding of the relevant principles, emerging technical standards, and guidance for building safety compliance, along with demonstrable extensive experience within the housing, construction, and development industry. You will hold a technical building related qualification and professional membership of a relevant profession. Delivering on a mission as bold as ours isn't always easy. You will be resilient and comfortable managing stakeholders at a senior level and your discussions will always be shaped by a good understanding of the commercial and operational impact of what we do as a delivery focused technical specialist team. You will enjoy working in an innovative, fun and engaging way and be able to negotiate, persuade and work on your own initiative. As a competent, experienced and qualified senior technical manager, you'll understand how to manage colleagues and be able to demonstrate you can work with others as part of a team in a collaborative, and inclusive way. Who are we? Homes England : The Housing and Regeneration Agency We believe that affordable, quality homes in well-designed places are key to improving people's lives. As the government's housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built. Together with our partners, we're accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come. What we offer As well as a competitive salary and 33 days annual leave, plus bank holidays we are committed to 50/50 hybrid working. We'll support you, wherever possible, so that you don't miss out on what matters to you. If you are a member of a professional body, we'll pay for your membership and once you get your digital kit, you'll be good to go. Homes England are a geographically diverse community. We work to a 50/50 office/ home based model. Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. If your application is shortlisted to interview we will require you to provide proof of your right to work in the UK at this stage.
May 23, 2025
Full time
Senior Technical Manager - Building Safety A bit about the role Working in a specialist team with Will Adie our Head of Building Safety and other built environment technical specialists in the Development Directorate, the Senior Technical Manager - Building Safety will play a critical role providing a technical guidance and management support service to the governments Cladding Safety Scheme. You will be joining our small but highly skilled and experienced team, who are committed to effectively implementing and communicating the Agency's position on Building Safety and ensuring that it is embedded in agency activities. This is a rare chance to help shape the future building safety technical service in a fast growing, national organisation with real social purpose. Working with key stakeholders and internal teams you will ensure consistent and effective resolution of complex issues on the planning or execution and management of applicants' construction contracts to fix buildings. The role will primarily support the Cladding Safety Scheme's Operations and Commercial Teams, helping to ensure progress remains on track to get buildings fixed and that the public money funding the works achieves best value. There may also be some other ambitious projects to get involved with and this is an excellent opportunity to balance day to day delivery whilst bringing innovative solutions to the Technical Services One Team offering. A bit about you Whilst our day job is to deliver first class customer service to our stakeholders on technical building safety matters, you will be used to "spinning several plates" at once and will always be looking for ways to improve and innovate, by using your initiative and experience in the built environment. Primarily working on the Cladding Safety Scheme and as required, other government sponsored building safety schemes, you'll be comfortable supporting several projects with identified complex cladding remediation issues, aiming to find solutions to deliver cladding remediation works to programme. You will be able to critically review technical documents to identify risks and potential issues, propose proportionate mitigation strategies and provide technical quality assurance regarding content and price. You will already have proficient knowledge and a deep understanding of the relevant principles, emerging technical standards, and guidance for building safety compliance, along with demonstrable extensive experience within the housing, construction, and development industry. You will hold a technical building related qualification and professional membership of a relevant profession. Delivering on a mission as bold as ours isn't always easy. You will be resilient and comfortable managing stakeholders at a senior level and your discussions will always be shaped by a good understanding of the commercial and operational impact of what we do as a delivery focused technical specialist team. You will enjoy working in an innovative, fun and engaging way and be able to negotiate, persuade and work on your own initiative. As a competent, experienced and qualified senior technical manager, you'll understand how to manage colleagues and be able to demonstrate you can work with others as part of a team in a collaborative, and inclusive way. Who are we? Homes England : The Housing and Regeneration Agency We believe that affordable, quality homes in well-designed places are key to improving people's lives. As the government's housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built. Together with our partners, we're accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come. What we offer As well as a competitive salary and 33 days annual leave, plus bank holidays we are committed to 50/50 hybrid working. We'll support you, wherever possible, so that you don't miss out on what matters to you. If you are a member of a professional body, we'll pay for your membership and once you get your digital kit, you'll be good to go. Homes England are a geographically diverse community. We work to a 50/50 office/ home based model. Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. If your application is shortlisted to interview we will require you to provide proof of your right to work in the UK at this stage.
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premises to cloud, desktop to mobile device - SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP Fieldglass was "born cloud" and we are considered one of the forerunners of today's highly successful cloud delivery model. We provide a cloud-based Vendor Management System (VMS) to manage contingent workforce and services procurement programs. More than 300 customers leverage the Fieldglass solution to gain visibility into their external workforces, including contingent labour, services managed through Statements of Work and independent contractors while optimizing spend, quality, compliance and efficiency. With an open, collaborative culture and an entrepreneurial spirit, Fieldglass is growing rapidly, and we are keen to hire those with a can-do attitude to help keep us at the top of our industry! JOB SUMMARY The SAP Fieldglass Delivery Executive contributes to customer success through effective oversight of customer engagements, with a focus on pre-sales and delivery sponsorship to achieve long term customer success. The SAP FG DE is primarily a strategic management function, ensuring that SAP Fieldglass Solutions and Services Solutions are positioned where appropriate. The SAP FG DE provides support to regional and market unit teams, and ensures successful transition to project, quality delivery and successful customer outcomes. Responsible for both effectively positioning the value offerings across our Services portfolio and accountable for the delivery of project outcomes, in this role you will be leading and engaging in a range of activities to ensure the successful sale, implementation and adoption of SAP Fieldglass solutions. ESSENTIAL DUTIES & RESPONSIBILITIES Demand Generation Work in liaison with relevant teams to generate demand, review license pipeline and identify / qualify services opportunities. Support on sales cycles and provide expertise and focus on customer outcomes; establish and actively manage executive-level relationships with key customer stakeholders (LoB and IT). Ensure customers understand the unique selling points and the value proposition provided by SAP Fieldglass services offerings. Scope customer requirements and develop detailed solution approaches to meet customers' business requirements and be accountable for the outcomes. Work with other sales and delivery stakeholders to provide solution positioning, high level solution design, and services engagement structure. For opportunities, drive the transition from sales to delivery execution to support SAP's implementation responsibilities. Business Execution Help drive key metrics of the regional and market unit business, such as e.g. revenue, P&L, and customer satisfaction. Support engagements as project sponsor, building trusted relationships with key customers, facilitate and/or contribute to steering committees, manage escalations, drive successful outcomes, and secure references to drive future business. Own quality of implementation and produce, review and critique project documentation to establish baseline controls, progress reporting and risk and issue management. Practice Development Engage in internal activities, knowledge sharing sessions and educational forums to develop a deep understanding of the SAP product portfolio and the business problems certain products and features aim to solve. Help create assets to support a scalable delivery model, which helps to achieve lower and more predictable service costs, ensures high quality and quick time to value, and is both partner and customer friendly. Develop and institutionalize procurement services sales best practices with services account executives (SAE) and account executives (AE) across the region. KNOWLEDGE, SKILLS, TRAINING AND EXPERIENCE Full proficiency in the English language - any other language is desirable Expert knowledge of the implementation lifecycle, project and programme management methodologies and techniques for high quality delivery A recognised project management qualification - PMP is highly desirable - or significant experience to demonstrate an equivalent level of competency Proven track record of services delivery experience, leading large high risk complex projects to time, cost and quality objectives, as well as experience executing customer sales cycles and translating customer needs and requirements into outcomes and value-based implementations. Competence in clear concise and tactful communication with senior executive management, clients, peers, and team members. Highly organised self-starter with the ability to multi-task, prioritise in a fast-paced environment and motivate project teams to achieve goals Strong working knowledge of collaborative project management tools for controlling, monitoring and reporting Ability to travel up to 30% of the time Builds strong professional credibility both internally and externally, by effectively managing and developing relationships with key stakeholders Hands-on experience in external workforce management and/or total workforce management, e.g. as a Program Manager or Operational Manager Experience with how a VMS and its adoption contributes to running an external workforce program successfully Solid understanding of several industries or Lines or Business, including a broad understanding of the SAP product and solution portfolio and how SAP solutions integrate with each other, industry trends and innovations Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 419187 Work Area: Consulting and Professional Services Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: .
May 23, 2025
Full time
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premises to cloud, desktop to mobile device - SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP Fieldglass was "born cloud" and we are considered one of the forerunners of today's highly successful cloud delivery model. We provide a cloud-based Vendor Management System (VMS) to manage contingent workforce and services procurement programs. More than 300 customers leverage the Fieldglass solution to gain visibility into their external workforces, including contingent labour, services managed through Statements of Work and independent contractors while optimizing spend, quality, compliance and efficiency. With an open, collaborative culture and an entrepreneurial spirit, Fieldglass is growing rapidly, and we are keen to hire those with a can-do attitude to help keep us at the top of our industry! JOB SUMMARY The SAP Fieldglass Delivery Executive contributes to customer success through effective oversight of customer engagements, with a focus on pre-sales and delivery sponsorship to achieve long term customer success. The SAP FG DE is primarily a strategic management function, ensuring that SAP Fieldglass Solutions and Services Solutions are positioned where appropriate. The SAP FG DE provides support to regional and market unit teams, and ensures successful transition to project, quality delivery and successful customer outcomes. Responsible for both effectively positioning the value offerings across our Services portfolio and accountable for the delivery of project outcomes, in this role you will be leading and engaging in a range of activities to ensure the successful sale, implementation and adoption of SAP Fieldglass solutions. ESSENTIAL DUTIES & RESPONSIBILITIES Demand Generation Work in liaison with relevant teams to generate demand, review license pipeline and identify / qualify services opportunities. Support on sales cycles and provide expertise and focus on customer outcomes; establish and actively manage executive-level relationships with key customer stakeholders (LoB and IT). Ensure customers understand the unique selling points and the value proposition provided by SAP Fieldglass services offerings. Scope customer requirements and develop detailed solution approaches to meet customers' business requirements and be accountable for the outcomes. Work with other sales and delivery stakeholders to provide solution positioning, high level solution design, and services engagement structure. For opportunities, drive the transition from sales to delivery execution to support SAP's implementation responsibilities. Business Execution Help drive key metrics of the regional and market unit business, such as e.g. revenue, P&L, and customer satisfaction. Support engagements as project sponsor, building trusted relationships with key customers, facilitate and/or contribute to steering committees, manage escalations, drive successful outcomes, and secure references to drive future business. Own quality of implementation and produce, review and critique project documentation to establish baseline controls, progress reporting and risk and issue management. Practice Development Engage in internal activities, knowledge sharing sessions and educational forums to develop a deep understanding of the SAP product portfolio and the business problems certain products and features aim to solve. Help create assets to support a scalable delivery model, which helps to achieve lower and more predictable service costs, ensures high quality and quick time to value, and is both partner and customer friendly. Develop and institutionalize procurement services sales best practices with services account executives (SAE) and account executives (AE) across the region. KNOWLEDGE, SKILLS, TRAINING AND EXPERIENCE Full proficiency in the English language - any other language is desirable Expert knowledge of the implementation lifecycle, project and programme management methodologies and techniques for high quality delivery A recognised project management qualification - PMP is highly desirable - or significant experience to demonstrate an equivalent level of competency Proven track record of services delivery experience, leading large high risk complex projects to time, cost and quality objectives, as well as experience executing customer sales cycles and translating customer needs and requirements into outcomes and value-based implementations. Competence in clear concise and tactful communication with senior executive management, clients, peers, and team members. Highly organised self-starter with the ability to multi-task, prioritise in a fast-paced environment and motivate project teams to achieve goals Strong working knowledge of collaborative project management tools for controlling, monitoring and reporting Ability to travel up to 30% of the time Builds strong professional credibility both internally and externally, by effectively managing and developing relationships with key stakeholders Hands-on experience in external workforce management and/or total workforce management, e.g. as a Program Manager or Operational Manager Experience with how a VMS and its adoption contributes to running an external workforce program successfully Solid understanding of several industries or Lines or Business, including a broad understanding of the SAP product and solution portfolio and how SAP solutions integrate with each other, industry trends and innovations Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 419187 Work Area: Consulting and Professional Services Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: .
At Databricks Information Technology, we are a product led organisation transforming the way we work from how easy it is to use our IT services to the applications we develop that help us scale seamlessly in face of incredible growth. The Manager IT Support oversees a team of IT support professionals in the EMEA region in providing customer obsessed services to our customers. This includes creating and implementing strategic plans, managing daily operations, and ensuring that the team meets all service level agreements. You will have a strong technical background, experience managing a high-volume ticketing system, and a proven track record of success implementing changes and improving customer interactions. You will report to the Sr. Manager, IT Support as part of the IT organization. The impact you will have: You will provide technical guidance, leadership and be a mentor to the team from technical and professional perspectives. You will play a key role in delivering results to drive efficiency and improvements. You will take ownership of analyzing ticketing data and subsequently leveraging customer issues escalations as a leader of the IT support staff, applying your understanding of systems within multiple applications in our tech stack. You will work with the staff and management team to implement and measure strategic plans and outcomes. You will provide leadership and support for the IT Support team to ensure staff understand and meet service level agreements in productivity, service, and quality metrics to provide exemplary customer interaction. You will provide the very best customer service experience for all employees with your knowledge in technology, resolving support requests, educating, and sharing knowledge with our workforce. You will work with the IT Support Team to improve efficiency by implementing new processes, and automation. Provide onsite leadership and coordination for extended IT teams, including IAM, Cloud Engineering, and Networking. Collaborate with global IT teams to ensure alignment with company-wide IT strategies and initiatives. Act as the primary point of contact for IT issues and escalations in the EMEA region. What we look for: Experience working on a high-volume ticketing system ( PM). 5+ years of experience leading advanced technical teams with customer-obsessed responsibilities. 5+ years of experience managing IT and in-depth knowledge of and the ability to foster growth. 5+ years of experience supporting customer IT needs in a global team supporting a global team 24x7. Extensive experience providing high-caliber support to all levels of staff. Experience supporting customer IT needs within a global team supporting multiple regions and time zones. In-depth knowledge of and the ability to perform advanced troubleshooting on macOS, Windows 10, Chrome OS, VPNs, and SaaS applications (Okta, Google Workspaces, Slack, Zoom, O365). Provide other services to reduce tickets and ticket closure times. Work with partners to find efficiencies and implement improvements to our internal systems. Working knowledge with securing/management of endpoints using JAMF, Airwatch, and InTune. Experience with IAM, Cloud operations, and Networking. Extensive experience troubleshooting AV/Conference room issues and Office Network related issues. Must have the necessary soft skills to work in a customer-facing environment: Effective Communication: The ability to convey technical information clearly and understandably for non-technical users. Active Listening: Listening carefully to users' issues and concerns to understand their needs fully. Patience: Remaining calm and patient, especially when dealing with users who may be frustrated or stressed due to technical issues. Empathy: Understanding and acknowledging users' concerns and frustrations and showing compassion toward their situation. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit . Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
May 23, 2025
Full time
At Databricks Information Technology, we are a product led organisation transforming the way we work from how easy it is to use our IT services to the applications we develop that help us scale seamlessly in face of incredible growth. The Manager IT Support oversees a team of IT support professionals in the EMEA region in providing customer obsessed services to our customers. This includes creating and implementing strategic plans, managing daily operations, and ensuring that the team meets all service level agreements. You will have a strong technical background, experience managing a high-volume ticketing system, and a proven track record of success implementing changes and improving customer interactions. You will report to the Sr. Manager, IT Support as part of the IT organization. The impact you will have: You will provide technical guidance, leadership and be a mentor to the team from technical and professional perspectives. You will play a key role in delivering results to drive efficiency and improvements. You will take ownership of analyzing ticketing data and subsequently leveraging customer issues escalations as a leader of the IT support staff, applying your understanding of systems within multiple applications in our tech stack. You will work with the staff and management team to implement and measure strategic plans and outcomes. You will provide leadership and support for the IT Support team to ensure staff understand and meet service level agreements in productivity, service, and quality metrics to provide exemplary customer interaction. You will provide the very best customer service experience for all employees with your knowledge in technology, resolving support requests, educating, and sharing knowledge with our workforce. You will work with the IT Support Team to improve efficiency by implementing new processes, and automation. Provide onsite leadership and coordination for extended IT teams, including IAM, Cloud Engineering, and Networking. Collaborate with global IT teams to ensure alignment with company-wide IT strategies and initiatives. Act as the primary point of contact for IT issues and escalations in the EMEA region. What we look for: Experience working on a high-volume ticketing system ( PM). 5+ years of experience leading advanced technical teams with customer-obsessed responsibilities. 5+ years of experience managing IT and in-depth knowledge of and the ability to foster growth. 5+ years of experience supporting customer IT needs in a global team supporting a global team 24x7. Extensive experience providing high-caliber support to all levels of staff. Experience supporting customer IT needs within a global team supporting multiple regions and time zones. In-depth knowledge of and the ability to perform advanced troubleshooting on macOS, Windows 10, Chrome OS, VPNs, and SaaS applications (Okta, Google Workspaces, Slack, Zoom, O365). Provide other services to reduce tickets and ticket closure times. Work with partners to find efficiencies and implement improvements to our internal systems. Working knowledge with securing/management of endpoints using JAMF, Airwatch, and InTune. Experience with IAM, Cloud operations, and Networking. Extensive experience troubleshooting AV/Conference room issues and Office Network related issues. Must have the necessary soft skills to work in a customer-facing environment: Effective Communication: The ability to convey technical information clearly and understandably for non-technical users. Active Listening: Listening carefully to users' issues and concerns to understand their needs fully. Patience: Remaining calm and patient, especially when dealing with users who may be frustrated or stressed due to technical issues. Empathy: Understanding and acknowledging users' concerns and frustrations and showing compassion toward their situation. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit . Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Select how often (in days) to receive an alert: Create Alert Zalaris is a rapidly expanding global leader in Tech HR and payroll solutions. We're big enough for you to grow and be a part of an international environment but small enough for you to be visible and truly make a difference. We foster open communication and short decision-making paths that encourage creative and innovative thinking. Zalaris' culture is rooted in values inspired by Nordic working ethos: everyone matters, aiming high and team spirit. We're committed to building a diverse, inclusive, and authentic workplace where everyone brings their own uniqueness. Zalaris' employees come from different backgrounds, cultures, and walks of life, and we are proud of it. Role Summary You will work within our UK and Ireland Managed Services (MS) Team. As an SAP Support Consultant, you will support our UK and Ireland MS customer base with our SAP solutions. You will provide: Solutions for often complex issues Maintenance and quality assurance Designs for new solutions based on business needs, the build and test of those solutions to the agreed requirements. This UK role is home-based with minimal travel (subject to business needs and local safety restrictions), but with a strong virtual connection to the rest of the UK team as well as an engaged and supportive network of colleagues all over Europe and beyond! Your Responsibilities Managing your own workload Investigating and resolve complex issues Providing expert support, configuration, and high-quality documentation Engaging with customers across a wide range of stakeholders Creating, estimating, and delivering change orders within agreed scope, time scales and budget Ensuring any changes implemented are within regulations and maintain legal compliance Mentoring other team members and less experienced colleagues to build team capability Ability to gather, understand and interpret business requirements and document these in functional specifications and design documents. Skills SAP HCM UK and Ireland Payroll business and technical knowledge, configuration, and testing across HCM Modules (Payroll, PA, TM, ESS, MSS, T&E, OM etc.) Excellent knowledge of UK and or Irish legislation. Managing client relationships, ensuring that sponsors and all stakeholders (internal and external) are kept informed on progress, with appropriate escalations for decisions and resolutions Ability to identify potential issues, raising these to the appropriate channels (Support and Compliance Manager, Operations Manager, Head of Operations) and providing possible solutions and approaches for resolution Ability to work collaboratively across multiple parties (such as partners, programme work streams and other involved vendors) as one team Commercial awareness of MS Client arrangements and focus on ensuring that work is delivered within these constraints. Excellent verbal and written English language skills, including ability to communicate complex concepts to a varied audience Competent in the use of MS Office As a successful candidate you will: Have a flexible attitude to work, and an ability to work across a variety of customers, support tickets and change orders/ projects Be willing and able to step out of your comfort zone Be productive and provide effective delivery (strong work ethic) Have the ability to work autonomously to meet deadlines and manage own workload Have a self-driven and proactive personality Have a strong client focus (service minded) Have a drive for growth Be able to produce high-quality work and documentation Be an effective team member, and a good collaborator Required education & experience This role requires over 5 years of SAP experience in ERP HR and Payroll. The role requires good SAP HXM / HCM product knowledge, the ability to act independently in many complex situations, guide others in the field and improve and influence work processes for the competence area. You will have experience of working as part of a support team ticket handling to agreed SLA's, managing your own workload and priorities. The candidate needs to have strong operational and process knowledge of HR and especially Payroll. Any experience of SuccessFactors is a benefit. What we offer - Financial benefits Customer and Employee Referral schemes Occupational maternity leave package (12 weeks) Life assurance (3x basic salary) Employer pensions contributions of 5% Bonus scheme with accelerators Private Medical Insurance (with option to add dependents) Employee education and apprenticeship opportunities (i.e. free SAP learning and/or relevant qualifications) Financial rewards for long service and achievements Free eye tests Monthly ZALOTTO! (£100 cash prize draw) What we offer - Non-Financial benefits Work-life balance and flexibility ethos Strong leadership with an open-door policy Non-hierarchical approach to people management Company social and team bonding events Annual Leave Purchase scheme Additional leave for Long Service (+1d holiday from start of 5th year of service) Corporate branded merchandise Employee recognition program Zalaris mentorship program Mental health support Employee Assistance Programme ("Zealth") Paid time off for community volunteering ("The Good Zeed") Retirement (financial) information pack (from our pension provider, 6 months prior to retirement) Ready to become part of our team? Join us at Zalaris and be a part of a vibrant, collaborative community of Tech HR and payroll experts dedicated to grow and innovate. Zalaris
May 23, 2025
Full time
Select how often (in days) to receive an alert: Create Alert Zalaris is a rapidly expanding global leader in Tech HR and payroll solutions. We're big enough for you to grow and be a part of an international environment but small enough for you to be visible and truly make a difference. We foster open communication and short decision-making paths that encourage creative and innovative thinking. Zalaris' culture is rooted in values inspired by Nordic working ethos: everyone matters, aiming high and team spirit. We're committed to building a diverse, inclusive, and authentic workplace where everyone brings their own uniqueness. Zalaris' employees come from different backgrounds, cultures, and walks of life, and we are proud of it. Role Summary You will work within our UK and Ireland Managed Services (MS) Team. As an SAP Support Consultant, you will support our UK and Ireland MS customer base with our SAP solutions. You will provide: Solutions for often complex issues Maintenance and quality assurance Designs for new solutions based on business needs, the build and test of those solutions to the agreed requirements. This UK role is home-based with minimal travel (subject to business needs and local safety restrictions), but with a strong virtual connection to the rest of the UK team as well as an engaged and supportive network of colleagues all over Europe and beyond! Your Responsibilities Managing your own workload Investigating and resolve complex issues Providing expert support, configuration, and high-quality documentation Engaging with customers across a wide range of stakeholders Creating, estimating, and delivering change orders within agreed scope, time scales and budget Ensuring any changes implemented are within regulations and maintain legal compliance Mentoring other team members and less experienced colleagues to build team capability Ability to gather, understand and interpret business requirements and document these in functional specifications and design documents. Skills SAP HCM UK and Ireland Payroll business and technical knowledge, configuration, and testing across HCM Modules (Payroll, PA, TM, ESS, MSS, T&E, OM etc.) Excellent knowledge of UK and or Irish legislation. Managing client relationships, ensuring that sponsors and all stakeholders (internal and external) are kept informed on progress, with appropriate escalations for decisions and resolutions Ability to identify potential issues, raising these to the appropriate channels (Support and Compliance Manager, Operations Manager, Head of Operations) and providing possible solutions and approaches for resolution Ability to work collaboratively across multiple parties (such as partners, programme work streams and other involved vendors) as one team Commercial awareness of MS Client arrangements and focus on ensuring that work is delivered within these constraints. Excellent verbal and written English language skills, including ability to communicate complex concepts to a varied audience Competent in the use of MS Office As a successful candidate you will: Have a flexible attitude to work, and an ability to work across a variety of customers, support tickets and change orders/ projects Be willing and able to step out of your comfort zone Be productive and provide effective delivery (strong work ethic) Have the ability to work autonomously to meet deadlines and manage own workload Have a self-driven and proactive personality Have a strong client focus (service minded) Have a drive for growth Be able to produce high-quality work and documentation Be an effective team member, and a good collaborator Required education & experience This role requires over 5 years of SAP experience in ERP HR and Payroll. The role requires good SAP HXM / HCM product knowledge, the ability to act independently in many complex situations, guide others in the field and improve and influence work processes for the competence area. You will have experience of working as part of a support team ticket handling to agreed SLA's, managing your own workload and priorities. The candidate needs to have strong operational and process knowledge of HR and especially Payroll. Any experience of SuccessFactors is a benefit. What we offer - Financial benefits Customer and Employee Referral schemes Occupational maternity leave package (12 weeks) Life assurance (3x basic salary) Employer pensions contributions of 5% Bonus scheme with accelerators Private Medical Insurance (with option to add dependents) Employee education and apprenticeship opportunities (i.e. free SAP learning and/or relevant qualifications) Financial rewards for long service and achievements Free eye tests Monthly ZALOTTO! (£100 cash prize draw) What we offer - Non-Financial benefits Work-life balance and flexibility ethos Strong leadership with an open-door policy Non-hierarchical approach to people management Company social and team bonding events Annual Leave Purchase scheme Additional leave for Long Service (+1d holiday from start of 5th year of service) Corporate branded merchandise Employee recognition program Zalaris mentorship program Mental health support Employee Assistance Programme ("Zealth") Paid time off for community volunteering ("The Good Zeed") Retirement (financial) information pack (from our pension provider, 6 months prior to retirement) Ready to become part of our team? Join us at Zalaris and be a part of a vibrant, collaborative community of Tech HR and payroll experts dedicated to grow and innovate. Zalaris
Junior Installation Engineer - Fire and Security JLA is a mission critical infrastructure solutions business offering services in Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers an end-to-end, on-premise, machine supply and breakdown service proposition under the name Total Care, along with additional products and services. JLA is driven by a world-class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App, plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we provide life assurance coverage, company sick pay, and a company pension scheme, along with added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We pride ourselves on offering a healthy work-life balance and believe it is important to have time away to recharge, which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success, even having a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role Overview Safety systems maintenance engineer including reactive calls. Key Tasks Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have called in faulty systems (when senior guy is already on job). Part of the OOH call out rota. To carry enhanced van stock to achieve high 1st fix rate. Responsible for van stock in the same manner as level 1 and 2. Service Delivery Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance. Managing Risk Awareness of your operational and regulation risks which may impede your operations. Responsibility for reporting to your line manager any risk which may impact the business. Managing Health & Safety Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements. Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set. Criteria Essential (attributes required for candidate to be considered) Insert essential attributes here Desirable (attributes that can be trained or developed) Insert desirable attributes here Knowledge and Skills (what you know and what you can do) Insert knowledge and skills here
May 23, 2025
Full time
Junior Installation Engineer - Fire and Security JLA is a mission critical infrastructure solutions business offering services in Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers an end-to-end, on-premise, machine supply and breakdown service proposition under the name Total Care, along with additional products and services. JLA is driven by a world-class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App, plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we provide life assurance coverage, company sick pay, and a company pension scheme, along with added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We pride ourselves on offering a healthy work-life balance and believe it is important to have time away to recharge, which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success, even having a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role Overview Safety systems maintenance engineer including reactive calls. Key Tasks Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have called in faulty systems (when senior guy is already on job). Part of the OOH call out rota. To carry enhanced van stock to achieve high 1st fix rate. Responsible for van stock in the same manner as level 1 and 2. Service Delivery Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance. Managing Risk Awareness of your operational and regulation risks which may impede your operations. Responsibility for reporting to your line manager any risk which may impact the business. Managing Health & Safety Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements. Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set. Criteria Essential (attributes required for candidate to be considered) Insert essential attributes here Desirable (attributes that can be trained or developed) Insert desirable attributes here Knowledge and Skills (what you know and what you can do) Insert knowledge and skills here
Our clients are going through change and transformation to play with the big crowd, and challenge them in products and services. They are a brave and intelligent bunch who only require the very best. Multi award winning company. From design, development, testing, deploying and maintaining up-to-date applications and services, you enable The Company to deliver mission-critical communications solutions for customers. Location: Berkshire, UK, or Porto Portugal. This is an office-based vacancy and as such we expect all applicants to be willing to relocate or commute to our offices a minimum of 3 days per week as per our hybrid working policy. Key Responsibilities Manage multiple teams, by either carrying out the management activities directly or having a Software Development Manager report to them. Provide reporting to the SLT on their team or the wider department on a daily and weekly basis as required. Support Software Development Managers to handle complex performance issues of individuals or teams. Manage department wide projects and improvement initiatives. Complete performance reviews and personal development plans for direct reports. Manage performance issues in conjunction with your own line manager, including performance improvement plans and absence improvement plans. Lead recruitment activities, including recruitment days, phone and face to face interviews. On an ongoing basis consider the performance of team members and raising concerns with your own line manager and/or people team. Facilitate agile/Scrum ceremonies, refinement, planning, review and retrospectives. Collaborate with other teams and departments to ensure that deliverables from the team will meet the customer's expectation, for example working with operations on deployment of the software. Collaborate with the Product Owner to manage the Product(s) backlog and give guidance on timeframes for deliverables. Design the architecture of new application components and achieve internal sign off for development specifications where required. Lead development activities for applications and features to meet customer/project requirements. Lead teams using the chosen methodology/process, typically Scrum. Guide teams and when required test of new features or developments to make sure they perform the desired task correctly in all cases. Test sites/applications in different environments as necessary. Work with Quality Assurance teams/processes to validate builds ready for launch. Work throughout the software development lifecycle, to ensure success, following all necessary processes. Ensure appropriate documentation/updates are provided to relevant colleagues/customers. Maintenance and Improvement: Guide teams and when required problem solve and fix bugs as discovered/reported. Use technical knowledge to prioritise the most valuable maintenance and upgrade of the applications as required. Pair program and lead peer reviews following the team's agile process. Lead improvement initiatives for applications, process or the wider platform. Review projects/deployments and learn lessons to improve future performance. Stay up to date with trends and technological advancements in software development. Learn and test new technologies, frameworks and languages as relevant. About You Bachelor's Degree in a STEM, Computer Science or related subject, preferably from a Russell Group University. Strong experience managing multiple teams, by either carrying out the management activities directly or having a Software Development Manager report to them. Highly technical background working within Software Development teams. Proven ability to support team progression, i.e. by use of performance reviews and personal development plans for direct reports. Will collaborate closely with one or more customer(s) on complex projects. This will typically involve attending workshops, technical specification and assisting the customer with acceptance testing. Can write software specifications and provide other technical documentation as required. Good experience in SQL and using relational databases such as Microsoft SQL Server and PostGRES. Logical approach to problem solving. Ability to manage complex tasks and meet deadlines. Proven ability to manage and motivate others.
May 23, 2025
Full time
Our clients are going through change and transformation to play with the big crowd, and challenge them in products and services. They are a brave and intelligent bunch who only require the very best. Multi award winning company. From design, development, testing, deploying and maintaining up-to-date applications and services, you enable The Company to deliver mission-critical communications solutions for customers. Location: Berkshire, UK, or Porto Portugal. This is an office-based vacancy and as such we expect all applicants to be willing to relocate or commute to our offices a minimum of 3 days per week as per our hybrid working policy. Key Responsibilities Manage multiple teams, by either carrying out the management activities directly or having a Software Development Manager report to them. Provide reporting to the SLT on their team or the wider department on a daily and weekly basis as required. Support Software Development Managers to handle complex performance issues of individuals or teams. Manage department wide projects and improvement initiatives. Complete performance reviews and personal development plans for direct reports. Manage performance issues in conjunction with your own line manager, including performance improvement plans and absence improvement plans. Lead recruitment activities, including recruitment days, phone and face to face interviews. On an ongoing basis consider the performance of team members and raising concerns with your own line manager and/or people team. Facilitate agile/Scrum ceremonies, refinement, planning, review and retrospectives. Collaborate with other teams and departments to ensure that deliverables from the team will meet the customer's expectation, for example working with operations on deployment of the software. Collaborate with the Product Owner to manage the Product(s) backlog and give guidance on timeframes for deliverables. Design the architecture of new application components and achieve internal sign off for development specifications where required. Lead development activities for applications and features to meet customer/project requirements. Lead teams using the chosen methodology/process, typically Scrum. Guide teams and when required test of new features or developments to make sure they perform the desired task correctly in all cases. Test sites/applications in different environments as necessary. Work with Quality Assurance teams/processes to validate builds ready for launch. Work throughout the software development lifecycle, to ensure success, following all necessary processes. Ensure appropriate documentation/updates are provided to relevant colleagues/customers. Maintenance and Improvement: Guide teams and when required problem solve and fix bugs as discovered/reported. Use technical knowledge to prioritise the most valuable maintenance and upgrade of the applications as required. Pair program and lead peer reviews following the team's agile process. Lead improvement initiatives for applications, process or the wider platform. Review projects/deployments and learn lessons to improve future performance. Stay up to date with trends and technological advancements in software development. Learn and test new technologies, frameworks and languages as relevant. About You Bachelor's Degree in a STEM, Computer Science or related subject, preferably from a Russell Group University. Strong experience managing multiple teams, by either carrying out the management activities directly or having a Software Development Manager report to them. Highly technical background working within Software Development teams. Proven ability to support team progression, i.e. by use of performance reviews and personal development plans for direct reports. Will collaborate closely with one or more customer(s) on complex projects. This will typically involve attending workshops, technical specification and assisting the customer with acceptance testing. Can write software specifications and provide other technical documentation as required. Good experience in SQL and using relational databases such as Microsoft SQL Server and PostGRES. Logical approach to problem solving. Ability to manage complex tasks and meet deadlines. Proven ability to manage and motivate others.
INTO University Partnerships London, United Kingdom IT Company Description INTO's mission: Transforming international student academic and career success through exceptional university partnerships. Position Location: INTO London (On-Site) Salary : £28,000 - £35,000 Inclusive of London Weighting Band D Contract Type: Permanent Are you an experienced IT professional with a passion for customer service and team leadership? Do you have the technical expertise to support staff and students in a dynamic educational environment? We want you to join our team! We are looking for an IT Support Team Leader to lead the IT support function at our Middlesex Street site in London. As part of the UK IT Systems Team, you will play a key role in ensuring that our IT systems, infrastructure, and services run smoothly for our staff, students, and remote users. About the Role: As the IT Support Team Leader, you will manage the day-to-day operations of the IT helpdesk, providing technical support and overseeing a small team of IT Support Technicians. You'll be responsible for delivering first and second-line support to staff and students, resolving a wide range of technical issues related to hardware, software, AV equipment, and classroom technology. You'll also play a leading role in developing and improving our IT systems and processes across the organisation. You will work closely with the Senior Facilities Manager and collaborate with other IT teams to ensure that service levels are met and that users receive timely, professional support. The role also includes training staff and students, managing IT infrastructure and systems, and providing leadership and guidance to your team. Key Responsibilities: Helpdesk & Technical Support: Lead the IT helpdesk, ensuring the provision of high-quality support to staff and students at the Middlesex Street site and across remote locations. Provide troubleshooting and technical assistance for hardware, software, AV technology, Microsoft Office 365 Suite, SharePoint, OneDrive, and other central systems. Develop and maintain documentation, user guides, and FAQs to help users resolve common issues independently. IT Systems & Infrastructure Management: Manage user accounts, permissions, and security for both On-Prem AD and Azure AD environments. Oversee the day-to-day operations of Microsoft 365 admin centres (Security, Endpoint Manager, Teams, SharePoint, etc.). Monitor and maintain the LAN, wireless LAN, network switches, firewalls, and web filters. Handle system backups, restores, and hardware maintenance, ensuring operational efficiency. Training & Development: Deliver 1-1 training and support on Office 365 tools and systems, including email management, file sharing, and collaboration tools. Assist in training staff and students on using the Virtual Learning Environment (VLE) and other academic tools. Lead, motivate, and mentor a team of IT Support Technicians. Ensure appropriate cover for the IT team during holidays and absence, maintaining high service standards. Monitor service level agreements (SLAs) and ensure that they are met. Additional Duties: Provide emergency out-of-hours support when required, including disaster recovery for IT systems and infrastructure. Attend UK Systems and Infrastructure meetings and collaborate with other centres to ensure the smooth operation of IT services across the network. Why Join Us? Impactful Work : You'll be supporting a vital educational service, helping students and staff access and use technology effectively. Development Opportunities : We offer ongoing professional development, including training and exposure to new technologies. Collaborative Environment : Work within a friendly, supportive team where your contributions make a real difference. Competitive Salary & Benefits : We offer a competitive salary and benefits package, with flexibility and room for career growth. If you're ready to take on an exciting leadership role in IT support and make an impact in an innovative educational environment, we'd love to hear from you! To apply : Please send your CV and a cover letter outlining your relevant experience and why you're interested in the role. Requirements Experience : Experience in IT support or a similar technical role, with a solid understanding of first and second-line support. Background in managing IT infrastructure and systems, particularly Microsoft 365, Azure AD, networking, and server management. Experience leading or managing a team, with a focus on customer service and team development. Technical Skills : Proficiency in troubleshooting hardware, software, and network issues. Familiarity with managing AV technology and providing support in a teaching/learning environment. Knowledge of disaster recovery processes and system backup strategies. Communication : Strong verbal and written communication skills to explain complex IT concepts to non-technical users. Ability to produce clear documentation and user guides. Flexibility & Availability : The ability to work outside of standard hours, including weekends and occasional travel within the UK as needed.
May 23, 2025
Full time
INTO University Partnerships London, United Kingdom IT Company Description INTO's mission: Transforming international student academic and career success through exceptional university partnerships. Position Location: INTO London (On-Site) Salary : £28,000 - £35,000 Inclusive of London Weighting Band D Contract Type: Permanent Are you an experienced IT professional with a passion for customer service and team leadership? Do you have the technical expertise to support staff and students in a dynamic educational environment? We want you to join our team! We are looking for an IT Support Team Leader to lead the IT support function at our Middlesex Street site in London. As part of the UK IT Systems Team, you will play a key role in ensuring that our IT systems, infrastructure, and services run smoothly for our staff, students, and remote users. About the Role: As the IT Support Team Leader, you will manage the day-to-day operations of the IT helpdesk, providing technical support and overseeing a small team of IT Support Technicians. You'll be responsible for delivering first and second-line support to staff and students, resolving a wide range of technical issues related to hardware, software, AV equipment, and classroom technology. You'll also play a leading role in developing and improving our IT systems and processes across the organisation. You will work closely with the Senior Facilities Manager and collaborate with other IT teams to ensure that service levels are met and that users receive timely, professional support. The role also includes training staff and students, managing IT infrastructure and systems, and providing leadership and guidance to your team. Key Responsibilities: Helpdesk & Technical Support: Lead the IT helpdesk, ensuring the provision of high-quality support to staff and students at the Middlesex Street site and across remote locations. Provide troubleshooting and technical assistance for hardware, software, AV technology, Microsoft Office 365 Suite, SharePoint, OneDrive, and other central systems. Develop and maintain documentation, user guides, and FAQs to help users resolve common issues independently. IT Systems & Infrastructure Management: Manage user accounts, permissions, and security for both On-Prem AD and Azure AD environments. Oversee the day-to-day operations of Microsoft 365 admin centres (Security, Endpoint Manager, Teams, SharePoint, etc.). Monitor and maintain the LAN, wireless LAN, network switches, firewalls, and web filters. Handle system backups, restores, and hardware maintenance, ensuring operational efficiency. Training & Development: Deliver 1-1 training and support on Office 365 tools and systems, including email management, file sharing, and collaboration tools. Assist in training staff and students on using the Virtual Learning Environment (VLE) and other academic tools. Lead, motivate, and mentor a team of IT Support Technicians. Ensure appropriate cover for the IT team during holidays and absence, maintaining high service standards. Monitor service level agreements (SLAs) and ensure that they are met. Additional Duties: Provide emergency out-of-hours support when required, including disaster recovery for IT systems and infrastructure. Attend UK Systems and Infrastructure meetings and collaborate with other centres to ensure the smooth operation of IT services across the network. Why Join Us? Impactful Work : You'll be supporting a vital educational service, helping students and staff access and use technology effectively. Development Opportunities : We offer ongoing professional development, including training and exposure to new technologies. Collaborative Environment : Work within a friendly, supportive team where your contributions make a real difference. Competitive Salary & Benefits : We offer a competitive salary and benefits package, with flexibility and room for career growth. If you're ready to take on an exciting leadership role in IT support and make an impact in an innovative educational environment, we'd love to hear from you! To apply : Please send your CV and a cover letter outlining your relevant experience and why you're interested in the role. Requirements Experience : Experience in IT support or a similar technical role, with a solid understanding of first and second-line support. Background in managing IT infrastructure and systems, particularly Microsoft 365, Azure AD, networking, and server management. Experience leading or managing a team, with a focus on customer service and team development. Technical Skills : Proficiency in troubleshooting hardware, software, and network issues. Familiarity with managing AV technology and providing support in a teaching/learning environment. Knowledge of disaster recovery processes and system backup strategies. Communication : Strong verbal and written communication skills to explain complex IT concepts to non-technical users. Ability to produce clear documentation and user guides. Flexibility & Availability : The ability to work outside of standard hours, including weekends and occasional travel within the UK as needed.
evoke's Group Treasury team is at the heart of our financial strategy, managing assets, liabilities, and risks to ensure stability and efficiency across the organisation. Operating globally across Leeds, London, Malta, and Romania, we manage a wide range of activities from liquidity and debt management to treasury operations, compliance, and M&A support. We're looking for a driven and tech-savvy Treasury Systems Manager to spearhead the development and delivery of our digital treasury strategy. Reporting to the Treasury Director, you'll be responsible for modernising and enhancing our treasury platforms and systems. This is a key role in driving our digital transformation and ensuring our systems are ready for future growth. What you will be doing: Expansion or replacement of the existing TMS system Bank and PSP connectivity Payments strategy Onboarding of all financial instruments into the TMS System administrator for all existing platforms Promote the benefits of digital transformation and look for new opportunities to expand scope and value of existing platforms. Who we are looking for: We are committed to responsible gambling, and we are looking for people who can support our ethos. To apply to this post, you will: Have Degree level education in a numerate subject or equivalent skills and experience Have experience in implementation and roll-out of modern SaaS TMS Have experience in working in a pan-European or global multi-national company with excellent organisational and problem solving skills Having wider digital automation skills such as PowerBI, Power Automate and machine learning and AI in a treasury context is a strong benefit What we offer: Our roles offer more than just a job, you'll become part of the evoke family! We have created an environment where our people can thrive. Check out some of the fantastic benefits on offer: Financial: Rewarding Salary and bonus schemes. Hybrid working: Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up! Holiday entitlement: You'll be entitled to 25 days holiday, plus 8 bank holidays and an extra day for your birthday. Perks and discounts: Discounts at a range of high-street retailers. Family Support: Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities. Health & wellbeing: Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts and our cycle to work scheme. Healthcare: We prioritise your health and well-being, offering comprehensive healthcare options. Pension package and life assurance: Safeguarding your financial future and offering peace of mind. More about evoke: We're a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn't be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That's the future. That's evoke. At evoke, you'll benefit from flexibility and a culture built on trust. We'll give you the space to be yourself and the tools you need to protect our customers while they play. We'll invest in your future to help you develop your unique strengths and build a career that's right for you. Apply: At evoke, we prioritize diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth. Sound good? Then you belong at our place! The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage. Apply today to kickstart your application with the evoke Family!
May 23, 2025
Full time
evoke's Group Treasury team is at the heart of our financial strategy, managing assets, liabilities, and risks to ensure stability and efficiency across the organisation. Operating globally across Leeds, London, Malta, and Romania, we manage a wide range of activities from liquidity and debt management to treasury operations, compliance, and M&A support. We're looking for a driven and tech-savvy Treasury Systems Manager to spearhead the development and delivery of our digital treasury strategy. Reporting to the Treasury Director, you'll be responsible for modernising and enhancing our treasury platforms and systems. This is a key role in driving our digital transformation and ensuring our systems are ready for future growth. What you will be doing: Expansion or replacement of the existing TMS system Bank and PSP connectivity Payments strategy Onboarding of all financial instruments into the TMS System administrator for all existing platforms Promote the benefits of digital transformation and look for new opportunities to expand scope and value of existing platforms. Who we are looking for: We are committed to responsible gambling, and we are looking for people who can support our ethos. To apply to this post, you will: Have Degree level education in a numerate subject or equivalent skills and experience Have experience in implementation and roll-out of modern SaaS TMS Have experience in working in a pan-European or global multi-national company with excellent organisational and problem solving skills Having wider digital automation skills such as PowerBI, Power Automate and machine learning and AI in a treasury context is a strong benefit What we offer: Our roles offer more than just a job, you'll become part of the evoke family! We have created an environment where our people can thrive. Check out some of the fantastic benefits on offer: Financial: Rewarding Salary and bonus schemes. Hybrid working: Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up! Holiday entitlement: You'll be entitled to 25 days holiday, plus 8 bank holidays and an extra day for your birthday. Perks and discounts: Discounts at a range of high-street retailers. Family Support: Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities. Health & wellbeing: Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts and our cycle to work scheme. Healthcare: We prioritise your health and well-being, offering comprehensive healthcare options. Pension package and life assurance: Safeguarding your financial future and offering peace of mind. More about evoke: We're a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn't be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That's the future. That's evoke. At evoke, you'll benefit from flexibility and a culture built on trust. We'll give you the space to be yourself and the tools you need to protect our customers while they play. We'll invest in your future to help you develop your unique strengths and build a career that's right for you. Apply: At evoke, we prioritize diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth. Sound good? Then you belong at our place! The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage. Apply today to kickstart your application with the evoke Family!
We are seeking a motivated and analytical Finance and Tax Manager to work directly with the Financial Controller. In this key role, you will be responsible for supporting the company's financial and tax operations, to deliver timely and accurate financial information and insights to senior management. You will play an important role in supporting the company's strategic financial objectives and driving business growth. Salary: £50,000-£70,000 DOE Location: Teddington, TW11 Hours: Monday-Friday 8.30am-5.30pm Key Responsibilities Financial Accounting and Reporting • Support on the month-end and year-end closing processes, including working with finance team on journal entries, reconciliations, and financial statement preparation. • Prepare and analyse financial statements, including income statements, balance sheets, and cash flow statements for monthly and year-end accounts including supporting with Audit. • Monitor key financial metrics and prepare insightful reports for management. • Assist with budget preparation and variance analysis. Treasury • Work with Director of Finance Operations to oversee the management of cash flow and liquidity to ensure adequate funding for operations and strategic acquisition initiatives. • Optimize cash management processes and systems for efficiency and accuracy. • Prepare and present regular reports on treasury activities including cash forecasting and weekly liquidity reporting process. Tax Compliance • Prepare information required for corporate tax returns working closely with Big Four Accountancy firm (who prepare the computations). • Review tax computations prepared by external Big Four Accountancy firm for accuracy and judgemental tax positions and advise Finance Director. • Prepare and submit other tax returns including VAT, P11D, PSA and ERS tax returns accurately and on time. • Research impact of any new tax legislation and recommend tax planning strategies. Project Management • Assist with special projects, such as system implementations, process improvements, and M&A activity. Experience and Competencies Qualified Accountant (ACA, ACCA, or equivalent) with a strong academic record. Tax Accounting qualification is a positive. Minimum of 3/4 years of experience in a similar role within a mid-tier accountancy firm or within industry. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Proficiency in accounting software (e.g. Sage) and Microsoft Excel. Highly organized and detail-oriented with the ability to meet deadlines. Proven ability to improve processes.
May 23, 2025
Full time
We are seeking a motivated and analytical Finance and Tax Manager to work directly with the Financial Controller. In this key role, you will be responsible for supporting the company's financial and tax operations, to deliver timely and accurate financial information and insights to senior management. You will play an important role in supporting the company's strategic financial objectives and driving business growth. Salary: £50,000-£70,000 DOE Location: Teddington, TW11 Hours: Monday-Friday 8.30am-5.30pm Key Responsibilities Financial Accounting and Reporting • Support on the month-end and year-end closing processes, including working with finance team on journal entries, reconciliations, and financial statement preparation. • Prepare and analyse financial statements, including income statements, balance sheets, and cash flow statements for monthly and year-end accounts including supporting with Audit. • Monitor key financial metrics and prepare insightful reports for management. • Assist with budget preparation and variance analysis. Treasury • Work with Director of Finance Operations to oversee the management of cash flow and liquidity to ensure adequate funding for operations and strategic acquisition initiatives. • Optimize cash management processes and systems for efficiency and accuracy. • Prepare and present regular reports on treasury activities including cash forecasting and weekly liquidity reporting process. Tax Compliance • Prepare information required for corporate tax returns working closely with Big Four Accountancy firm (who prepare the computations). • Review tax computations prepared by external Big Four Accountancy firm for accuracy and judgemental tax positions and advise Finance Director. • Prepare and submit other tax returns including VAT, P11D, PSA and ERS tax returns accurately and on time. • Research impact of any new tax legislation and recommend tax planning strategies. Project Management • Assist with special projects, such as system implementations, process improvements, and M&A activity. Experience and Competencies Qualified Accountant (ACA, ACCA, or equivalent) with a strong academic record. Tax Accounting qualification is a positive. Minimum of 3/4 years of experience in a similar role within a mid-tier accountancy firm or within industry. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Proficiency in accounting software (e.g. Sage) and Microsoft Excel. Highly organized and detail-oriented with the ability to meet deadlines. Proven ability to improve processes.
Principal Power Systems Engineer page is loaded Principal Power Systems Engineer Apply locations Glasgow time type Full time posted on Posted Yesterday job requisition id R7142 The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways - from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community. The Role We are currently seeking a highly skilled and experienced Principal Power Systems Engineer to support our European Professional Services organization. AspenTech's Digital Grid Management's Network Model Manager (NMM) is a high growth area in our business that unlocks an electric distribution utility's ability to monitor, manage, control, and optimize the grid. As a Principal Power Systems Engineer working on NMM projects, you will use both subject matter knowledge in electrical engineering and technical competence in writing software to create critical integration paths across NMM solutions. You will use your experience working with distribution and transmission network data and business processes, leading on advising utility clients through all aspects of the successful solution implementation. You will use your experience in engaging with all levels of the utility, from field crews to executive management, to act as a trusted source of subject matter knowledge regarding electric utility data management. You will have the opportunity to work with other AspenTech functional teams, such as Product and Software Development. You will provide significant input into guidance on the future direction of NMM products and as well as being a "voice for the utility" within AspenTech. This exciting role will report to one of our Senior Manager, Professional Services Europe, and is based in our Glasgow (Scotland) office. Your Impact Contribute towards NMM business process reviews for electric utility clients to understand "As-Is" and document "To-Be" process mappings. Perform contractual requirements analysis on NMM projects identifying areas of potential concern for project teams. Perform data mapping exercises from origin data sources to NMM native data formats, specifically CIM v14, v15, v16, v17, and 100, and CGMES 2.4.15 and 3.0.0. Produce documentation detailing requirements for data translation modules. Develop data translation code that converts data from origin data sources to CIM and CGMES and vice versa, in accordance with best software development practices. Conduct data mapping and translation code reviews to ensure completeness, accuracy, and quality. Undertake data translation code unit, integration, and acceptance testing as part of project implementation phase. Provide technical support to sales and proposals teams, including commentary on electrical utility data management requirements for preliminary scoping of customer solutions. What You'll Need Degree-level education in Electrical Engineering and Computer Engineering, post-graduate and doctoral level preferred. 5-10 years of relevant work experience. Experience with data management practices within the electrical utility industry, specifically using CIM and CGMES standards. Proficiency in computer programming (Java preferred) and experience in writing and reviewing software code in a commercial, enterprise environment. Proficiency with Git flows and related tools to support software development processes. Ability to travel to domestic and international customer sites. Experience in working with utility operations or engineering support with electrical utility control systems (NMM, SCADA, EMS, GMS, DMS, OMS, DERMS). Strong oral and written communication skills, organizational and interpersonal skills, analytical and problem-solving skills. Strong commitment to providing superior customer service. Proactive and results-oriented approach. High level of integrity and commitment to quality. Excellent English verbal and writing skills, a second language is advantageous. Require occasional travel, depending on the project and organizational requirements.
May 23, 2025
Full time
Principal Power Systems Engineer page is loaded Principal Power Systems Engineer Apply locations Glasgow time type Full time posted on Posted Yesterday job requisition id R7142 The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways - from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community. The Role We are currently seeking a highly skilled and experienced Principal Power Systems Engineer to support our European Professional Services organization. AspenTech's Digital Grid Management's Network Model Manager (NMM) is a high growth area in our business that unlocks an electric distribution utility's ability to monitor, manage, control, and optimize the grid. As a Principal Power Systems Engineer working on NMM projects, you will use both subject matter knowledge in electrical engineering and technical competence in writing software to create critical integration paths across NMM solutions. You will use your experience working with distribution and transmission network data and business processes, leading on advising utility clients through all aspects of the successful solution implementation. You will use your experience in engaging with all levels of the utility, from field crews to executive management, to act as a trusted source of subject matter knowledge regarding electric utility data management. You will have the opportunity to work with other AspenTech functional teams, such as Product and Software Development. You will provide significant input into guidance on the future direction of NMM products and as well as being a "voice for the utility" within AspenTech. This exciting role will report to one of our Senior Manager, Professional Services Europe, and is based in our Glasgow (Scotland) office. Your Impact Contribute towards NMM business process reviews for electric utility clients to understand "As-Is" and document "To-Be" process mappings. Perform contractual requirements analysis on NMM projects identifying areas of potential concern for project teams. Perform data mapping exercises from origin data sources to NMM native data formats, specifically CIM v14, v15, v16, v17, and 100, and CGMES 2.4.15 and 3.0.0. Produce documentation detailing requirements for data translation modules. Develop data translation code that converts data from origin data sources to CIM and CGMES and vice versa, in accordance with best software development practices. Conduct data mapping and translation code reviews to ensure completeness, accuracy, and quality. Undertake data translation code unit, integration, and acceptance testing as part of project implementation phase. Provide technical support to sales and proposals teams, including commentary on electrical utility data management requirements for preliminary scoping of customer solutions. What You'll Need Degree-level education in Electrical Engineering and Computer Engineering, post-graduate and doctoral level preferred. 5-10 years of relevant work experience. Experience with data management practices within the electrical utility industry, specifically using CIM and CGMES standards. Proficiency in computer programming (Java preferred) and experience in writing and reviewing software code in a commercial, enterprise environment. Proficiency with Git flows and related tools to support software development processes. Ability to travel to domestic and international customer sites. Experience in working with utility operations or engineering support with electrical utility control systems (NMM, SCADA, EMS, GMS, DMS, OMS, DERMS). Strong oral and written communication skills, organizational and interpersonal skills, analytical and problem-solving skills. Strong commitment to providing superior customer service. Proactive and results-oriented approach. High level of integrity and commitment to quality. Excellent English verbal and writing skills, a second language is advantageous. Require occasional travel, depending on the project and organizational requirements.
Managing Recruitment Consultant - Transactional Finance Glasgow City Centre 38,000 - 48,000 + Car Allowance & Uncapped Commission (Earn up to 40%) Search is one of the UK's leading recruitment organisations, with revenue exceeding 220 million and highly profitable operations across the UK. With significant backing from our private equity partners, H2, we are embarking on a market-changing investment plan. As part of this growth strategy, we are looking for an exceptional Manager to drive success within our transactional Finance team in Glasgow. Driven by our values of integrity, ambition and resilience, the roles we are filling are pivotal to our strategic vision of becoming the foremost supplier of Commercial professionals across Scotland. Leading the team as a Billing Manager, you will harness autonomy in shaping and developing your team, with the financial backing and support to build and attract a team aligned with your vision. As an added incentive, for the initial six months, you will benefit from a 0% threshold on your billings and a commission structure linked to the team's quarterly performance. If you are an experienced Managing Consultant or Divisional Manager seeking a rewarding career, where your efforts directly contribute to our collective success, we invite you to get in touch. Join us in shaping the future of Commercial Recruitment. Why Join Us? Fast-paced desk with the autonomy to work across Yorkshire, focusing on permanent placements within accounts payable, accounts receivable, credit control, and payroll. 0 threshold for your first six months, allowing you to earn commission immediately. Clear career pathways, whether you want to develop as a top biller or move into leadership. Award-winning training with personalised one-to-one coaching to support your development. Exclusive incentives, including fine dining experiences, theatre outings, and an annual European incentive trip. The Role Building and supporting the current team Develop strong relationships with existing clients while identifying new business opportunities through B2B sales. Source and engage top talent through headhunting, networking, and market research. Act as a trusted recruitment partner, ensuring clients' hiring needs are met with high-quality candidates. Consistently achieve and exceed revenue targets while building your professional reputation. What We're Looking For Proven experience in a managerial role in recruitment, ideally within finance or a related sector. Strong business development skills and the ability to win new clients and grow accounts. Confidence in negotiation, objection handling, and relationship building at all levels. Benefits Package Generous car allowance for senior consultants and above. 0 threshold for your first six months, so you start earning commission straight away. Premium recruitment tools, including LinkedIn Recruiter and leading job boards. Highly competitive commission structure-earn up to 40% on billings, with monthly, quarterly, and annual payouts. Full back-office and marketing support to help drive your success. FlexHoliday - buy and sell up to 5 days of annual leave via our salary sacrifice scheme. Tusker EV car benefit scheme for a sustainable commuting option. Access to lifestyle discounts and wellbeing support through Perkbox. Monthly company-wide business updates and 3pm finishes. If you're an ambitious recruiter looking for a genuine opportunity to maximise your earnings and develop your career into management we'd also love to hear from you. Apply today or contact Luke Hobden for more details. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
May 23, 2025
Full time
Managing Recruitment Consultant - Transactional Finance Glasgow City Centre 38,000 - 48,000 + Car Allowance & Uncapped Commission (Earn up to 40%) Search is one of the UK's leading recruitment organisations, with revenue exceeding 220 million and highly profitable operations across the UK. With significant backing from our private equity partners, H2, we are embarking on a market-changing investment plan. As part of this growth strategy, we are looking for an exceptional Manager to drive success within our transactional Finance team in Glasgow. Driven by our values of integrity, ambition and resilience, the roles we are filling are pivotal to our strategic vision of becoming the foremost supplier of Commercial professionals across Scotland. Leading the team as a Billing Manager, you will harness autonomy in shaping and developing your team, with the financial backing and support to build and attract a team aligned with your vision. As an added incentive, for the initial six months, you will benefit from a 0% threshold on your billings and a commission structure linked to the team's quarterly performance. If you are an experienced Managing Consultant or Divisional Manager seeking a rewarding career, where your efforts directly contribute to our collective success, we invite you to get in touch. Join us in shaping the future of Commercial Recruitment. Why Join Us? Fast-paced desk with the autonomy to work across Yorkshire, focusing on permanent placements within accounts payable, accounts receivable, credit control, and payroll. 0 threshold for your first six months, allowing you to earn commission immediately. Clear career pathways, whether you want to develop as a top biller or move into leadership. Award-winning training with personalised one-to-one coaching to support your development. Exclusive incentives, including fine dining experiences, theatre outings, and an annual European incentive trip. The Role Building and supporting the current team Develop strong relationships with existing clients while identifying new business opportunities through B2B sales. Source and engage top talent through headhunting, networking, and market research. Act as a trusted recruitment partner, ensuring clients' hiring needs are met with high-quality candidates. Consistently achieve and exceed revenue targets while building your professional reputation. What We're Looking For Proven experience in a managerial role in recruitment, ideally within finance or a related sector. Strong business development skills and the ability to win new clients and grow accounts. Confidence in negotiation, objection handling, and relationship building at all levels. Benefits Package Generous car allowance for senior consultants and above. 0 threshold for your first six months, so you start earning commission straight away. Premium recruitment tools, including LinkedIn Recruiter and leading job boards. Highly competitive commission structure-earn up to 40% on billings, with monthly, quarterly, and annual payouts. Full back-office and marketing support to help drive your success. FlexHoliday - buy and sell up to 5 days of annual leave via our salary sacrifice scheme. Tusker EV car benefit scheme for a sustainable commuting option. Access to lifestyle discounts and wellbeing support through Perkbox. Monthly company-wide business updates and 3pm finishes. If you're an ambitious recruiter looking for a genuine opportunity to maximise your earnings and develop your career into management we'd also love to hear from you. Apply today or contact Luke Hobden for more details. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Job Title: Product Control Analyst - Physical Natural Gas Location: London Company: Leading International Commodity Firm About Us: We are a globally recognized leader in commodity trading, with a strong emphasis on oil and energy markets. Specializing in the management and trading of key energy commodities, we drive innovation, sustainability, and operational excellence across our diverse team and global operations. Our focus on high-performance, transparency, and cutting-edge technology has cemented our reputation as a dominant player in the physical natural gas market. Position Overview: We are looking for a skilled Product Control Analyst to join our team, specializing in Physical Natural Gas . The role offers an excellent opportunity to work in a high-stakes environment, with exposure to senior management and key stakeholders. The ideal candidate will have extensive experience working with the Openlink Endur ETRM system and in-depth knowledge of natural gas trading and risk management. Key Responsibilities: Product Control & Valuation: Oversee the day-to-day control and valuation of physical natural gas positions, ensuring timely and accurate reporting of P&L and balance sheet movements. P&L Attribution & Analysis: Perform daily analysis of natural gas P&L, attributing and explaining key drivers of variances, including market prices, volumes, and hedging activities. Risk Management Support: Partner with risk teams to assess and control risks related to physical natural gas positions, including pricing, exposure, and inventory. Reconciliation & Oversight: Ensure accurate reconciliation of trading activity within the Openlink Endur ETRM system and financial reporting systems. Investigate and resolve discrepancies efficiently. Market Analysis: Provide detailed market insights and analysis on the physical natural gas markets, including price movements, regulatory changes, and supply/demand dynamics. Stakeholder Interaction: Collaborate with traders, risk managers, finance teams, and senior management to ensure smooth and transparent reporting and decision-making. Regulatory Compliance: Ensure compliance with internal controls, policies, and external regulatory requirements specific to commodity trading in physical natural gas. Process Improvement: Contribute to continuous improvements in product control processes, ensuring enhanced accuracy, efficiency, and scalability. Qualifications: Experience: Minimum 3-5 years of experience in product control, risk management, or financial analysis with a specific focus on Physical Natural Gas . Technical Expertise: Strong hands-on experience with the Openlink Endur ETRM system . Familiarity with other ETRM systems is a plus. Commodity Knowledge: In-depth understanding of the physical natural gas market, including trading, transportation, storage, and regulatory dynamics. Analytical Skills: Proficiency in data analysis and reporting, with advanced Excel skills (VBA, macros, etc.) and familiarity with financial and risk management software. Communication: Exceptional communication skills with the ability to work collaboratively with cross-functional teams and present complex data to senior leadership. Attention to Detail: Strong attention to detail with the ability to manage large datasets and identify discrepancies in complex trading scenarios. Qualifications: A degree in Finance, Economics, Mathematics, or a related field is highly preferred. Relevant certifications (CFA, FRM, etc.) would be advantageous. Compensation Package: Base Salary: £80,000 - £120,000 (depending on experience) Bonus: Performance-based bonus structure Additional Benefits: Comprehensive benefits package including health insurance, retirement plans, and more. Why Join Us? Career Growth: This role offers excellent opportunities for professional development and exposure to senior leadership in a dynamic, global commodity firm. Cutting-Edge Technology: Work with the latest technology and trading systems in the physical natural gas market, including Openlink Endur ETRM. Global Reach: Be part of a globally recognized firm with a strong presence in the oil and energy sectors. Collaborative Culture: Join a team of highly motivated professionals committed to driving performance and innovation in the energy trading industry. How to Apply: If you meet the qualifications and are excited about the opportunity to work in a high-energy, fast-paced environment, please submit your CV and cover letter to email address/through our career portal . Deadline for applications: Friday 14 th March. Shape the future of energy trading with us-apply today!
May 23, 2025
Full time
Job Title: Product Control Analyst - Physical Natural Gas Location: London Company: Leading International Commodity Firm About Us: We are a globally recognized leader in commodity trading, with a strong emphasis on oil and energy markets. Specializing in the management and trading of key energy commodities, we drive innovation, sustainability, and operational excellence across our diverse team and global operations. Our focus on high-performance, transparency, and cutting-edge technology has cemented our reputation as a dominant player in the physical natural gas market. Position Overview: We are looking for a skilled Product Control Analyst to join our team, specializing in Physical Natural Gas . The role offers an excellent opportunity to work in a high-stakes environment, with exposure to senior management and key stakeholders. The ideal candidate will have extensive experience working with the Openlink Endur ETRM system and in-depth knowledge of natural gas trading and risk management. Key Responsibilities: Product Control & Valuation: Oversee the day-to-day control and valuation of physical natural gas positions, ensuring timely and accurate reporting of P&L and balance sheet movements. P&L Attribution & Analysis: Perform daily analysis of natural gas P&L, attributing and explaining key drivers of variances, including market prices, volumes, and hedging activities. Risk Management Support: Partner with risk teams to assess and control risks related to physical natural gas positions, including pricing, exposure, and inventory. Reconciliation & Oversight: Ensure accurate reconciliation of trading activity within the Openlink Endur ETRM system and financial reporting systems. Investigate and resolve discrepancies efficiently. Market Analysis: Provide detailed market insights and analysis on the physical natural gas markets, including price movements, regulatory changes, and supply/demand dynamics. Stakeholder Interaction: Collaborate with traders, risk managers, finance teams, and senior management to ensure smooth and transparent reporting and decision-making. Regulatory Compliance: Ensure compliance with internal controls, policies, and external regulatory requirements specific to commodity trading in physical natural gas. Process Improvement: Contribute to continuous improvements in product control processes, ensuring enhanced accuracy, efficiency, and scalability. Qualifications: Experience: Minimum 3-5 years of experience in product control, risk management, or financial analysis with a specific focus on Physical Natural Gas . Technical Expertise: Strong hands-on experience with the Openlink Endur ETRM system . Familiarity with other ETRM systems is a plus. Commodity Knowledge: In-depth understanding of the physical natural gas market, including trading, transportation, storage, and regulatory dynamics. Analytical Skills: Proficiency in data analysis and reporting, with advanced Excel skills (VBA, macros, etc.) and familiarity with financial and risk management software. Communication: Exceptional communication skills with the ability to work collaboratively with cross-functional teams and present complex data to senior leadership. Attention to Detail: Strong attention to detail with the ability to manage large datasets and identify discrepancies in complex trading scenarios. Qualifications: A degree in Finance, Economics, Mathematics, or a related field is highly preferred. Relevant certifications (CFA, FRM, etc.) would be advantageous. Compensation Package: Base Salary: £80,000 - £120,000 (depending on experience) Bonus: Performance-based bonus structure Additional Benefits: Comprehensive benefits package including health insurance, retirement plans, and more. Why Join Us? Career Growth: This role offers excellent opportunities for professional development and exposure to senior leadership in a dynamic, global commodity firm. Cutting-Edge Technology: Work with the latest technology and trading systems in the physical natural gas market, including Openlink Endur ETRM. Global Reach: Be part of a globally recognized firm with a strong presence in the oil and energy sectors. Collaborative Culture: Join a team of highly motivated professionals committed to driving performance and innovation in the energy trading industry. How to Apply: If you meet the qualifications and are excited about the opportunity to work in a high-energy, fast-paced environment, please submit your CV and cover letter to email address/through our career portal . Deadline for applications: Friday 14 th March. Shape the future of energy trading with us-apply today!
Quantitative Developer - Risk Millennium is a top tier global hedge fund with a strong commitment to technology and financial mathematics, is looking for a quant developer to join its commodities risk technology team. The team works jointly with risk managers, trading teams, and operations and provides risk metrics and analytical tools to support the trading activity and to assess the risk exposure. Responsibilities Work closely with quants, risk managers and other technology teams in New York, Miami, London to develop risk analytics solutions for the commodities business Develop data ingestion pipelines and core API to provide risk management with ability to get access to analytics programmatically and also via visualization tools Work with risk management for rapid prototyping and tactical delivery of solutions. Fit into the active culture of Millennium, judged by the ability to deliver timely solutions to portfolio and risk managers within the firm. Mandatory Requirements 3+ years Python development experience (pandas, numpy, polars, jupyter notebooks, FAST API) Experience with AWS services, such as: S3, EC2, AWS Batch and Redshift Proficiency in relational and non-relational database technologies BA or Master in computer science/any other scientific fields Able to work independently in a fast-paced environment Strong analytical and problem-solving capabilities Detail oriented, organized, demonstrating thoroughness and strong ownership of work Experience with financial mathematics and statistics Preferred Requirements Prior experience of working directly with risk management/trading Proficiency in data science stack with Python. Experience in Java and/or Rust development Experience with Microsoft or Google cloud services
May 23, 2025
Full time
Quantitative Developer - Risk Millennium is a top tier global hedge fund with a strong commitment to technology and financial mathematics, is looking for a quant developer to join its commodities risk technology team. The team works jointly with risk managers, trading teams, and operations and provides risk metrics and analytical tools to support the trading activity and to assess the risk exposure. Responsibilities Work closely with quants, risk managers and other technology teams in New York, Miami, London to develop risk analytics solutions for the commodities business Develop data ingestion pipelines and core API to provide risk management with ability to get access to analytics programmatically and also via visualization tools Work with risk management for rapid prototyping and tactical delivery of solutions. Fit into the active culture of Millennium, judged by the ability to deliver timely solutions to portfolio and risk managers within the firm. Mandatory Requirements 3+ years Python development experience (pandas, numpy, polars, jupyter notebooks, FAST API) Experience with AWS services, such as: S3, EC2, AWS Batch and Redshift Proficiency in relational and non-relational database technologies BA or Master in computer science/any other scientific fields Able to work independently in a fast-paced environment Strong analytical and problem-solving capabilities Detail oriented, organized, demonstrating thoroughness and strong ownership of work Experience with financial mathematics and statistics Preferred Requirements Prior experience of working directly with risk management/trading Proficiency in data science stack with Python. Experience in Java and/or Rust development Experience with Microsoft or Google cloud services
We are seeking a motivated and analytical Finance and Tax Manager to work directly with the Financial Controller. In this key role, you will be responsible for supporting the company's financial and tax operations, to deliver timely and accurate financial information and insights to senior management. You will play an important role in supporting the company's strategic financial objectives and driving business growth. Salary: £50,000-£70,000 DOE Location: Teddington, TW11 Hours: Monday-Friday 8.30am-5.30pm Key Responsibilities Financial Accounting and Reporting • Support on the month-end and year-end closing processes, including working with finance team on journal entries, reconciliations, and financial statement preparation. • Prepare and analyse financial statements, including income statements, balance sheets, and cash flow statements for monthly and year-end accounts including supporting with Audit. • Monitor key financial metrics and prepare insightful reports for management. • Assist with budget preparation and variance analysis. Treasury • Work with Director of Finance Operations to oversee the management of cash flow and liquidity to ensure adequate funding for operations and strategic acquisition initiatives. • Optimize cash management processes and systems for efficiency and accuracy. • Prepare and present regular reports on treasury activities including cash forecasting and weekly liquidity reporting process. Tax Compliance • Prepare information required for corporate tax returns working closely with Big Four Accountancy firm (who prepare the computations). • Review tax computations prepared by external Big Four Accountancy firm for accuracy and judgemental tax positions and advise Finance Director. • Prepare and submit other tax returns including VAT, P11D, PSA and ERS tax returns accurately and on time. • Research impact of any new tax legislation and recommend tax planning strategies. Project Management • Assist with special projects, such as system implementations, process improvements, and M&A activity. Experience and Competencies Qualified Accountant (ACA, ACCA, or equivalent) with a strong academic record. Tax Accounting qualification is a positive. Minimum of 3/4 years of experience in a similar role within a mid-tier accountancy firm or within industry. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Proficiency in accounting software (e.g. Sage) and Microsoft Excel. Highly organized and detail-oriented with the ability to meet deadlines. Proven ability to improve processes.
May 23, 2025
Full time
We are seeking a motivated and analytical Finance and Tax Manager to work directly with the Financial Controller. In this key role, you will be responsible for supporting the company's financial and tax operations, to deliver timely and accurate financial information and insights to senior management. You will play an important role in supporting the company's strategic financial objectives and driving business growth. Salary: £50,000-£70,000 DOE Location: Teddington, TW11 Hours: Monday-Friday 8.30am-5.30pm Key Responsibilities Financial Accounting and Reporting • Support on the month-end and year-end closing processes, including working with finance team on journal entries, reconciliations, and financial statement preparation. • Prepare and analyse financial statements, including income statements, balance sheets, and cash flow statements for monthly and year-end accounts including supporting with Audit. • Monitor key financial metrics and prepare insightful reports for management. • Assist with budget preparation and variance analysis. Treasury • Work with Director of Finance Operations to oversee the management of cash flow and liquidity to ensure adequate funding for operations and strategic acquisition initiatives. • Optimize cash management processes and systems for efficiency and accuracy. • Prepare and present regular reports on treasury activities including cash forecasting and weekly liquidity reporting process. Tax Compliance • Prepare information required for corporate tax returns working closely with Big Four Accountancy firm (who prepare the computations). • Review tax computations prepared by external Big Four Accountancy firm for accuracy and judgemental tax positions and advise Finance Director. • Prepare and submit other tax returns including VAT, P11D, PSA and ERS tax returns accurately and on time. • Research impact of any new tax legislation and recommend tax planning strategies. Project Management • Assist with special projects, such as system implementations, process improvements, and M&A activity. Experience and Competencies Qualified Accountant (ACA, ACCA, or equivalent) with a strong academic record. Tax Accounting qualification is a positive. Minimum of 3/4 years of experience in a similar role within a mid-tier accountancy firm or within industry. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Proficiency in accounting software (e.g. Sage) and Microsoft Excel. Highly organized and detail-oriented with the ability to meet deadlines. Proven ability to improve processes.
What do you want to search? Keyword Apprenticeship Type Location Apprentice Security Engineer Technician Apply From: 07/04/2025 Learning Provider Delivered by BANHAM ACADEMY LIMITED Employer GES SYSTEMS LIMITED Vacancy Description You will be trained to install Containment, Intruder Alarms, CCTV and Access Control. This is an exciting and rewarding role for someone with a passion for engineering. Duties include: Installing appropriate equipment, including cameras, devices, cabling and containment. Adhering to safe working practices & being able to take instructions. Using power tools, lifting, carrying & working at height on either mobile scaffolding or MEWPS, along with providing excellent quality workmanship. Working away from home on project sites across the UK. Key Details Vacancy Title Apprentice Security Engineer Technician Employer Description We are a Kent based Security and Electrical Systems installer. We work on commercial properties requiring a high level of security, including for utilities suppliers and data centre owners. We pride ourselves on our exceptional attention to detail and delivering the highest quality installations. We have an excellent safety record and expect all our employees to adhere to all safety regulations to ensure we maintain this. We have an experienced team of engineers who work on our projects, that will be able to guide and support you with your work and training. You will also be provided with comprehensive Health and Safety onboarding training when you join. Our operations manager is a Chartered Engineer with the IET and can mentor you with any learning and development needs. Vacancy Location The Sidings, Station Approach Meopham DA13 0LT Wage Frequency Custom Number of Vacancies 2 Vacancy Reference Number Key Dates Apply From 07/04/2025 Closing Date For Applications 2025-05-:59:59 Interview Begin From Possible Start Date 2025-06-:00:00 Training Training to be Provided The successful candidate will be fully supported by a workplace mentor while undertaking the Level 3 Fire, Emergency & Security Systems Technician apprenticeship. This apprenticeship lasts 3 years and takes place at Banham Academy in Earlsfield, London. Training is delivered via block release with each block lasting 5 days. There are fifteen blocks in all. Learning Provider BANHAM ACADEMY LIMITED Skills Required Communication skills, IT skills, Organisation skills, Customer care skills, Problem solving skills, Number skills, Analytical skills, Logical thinking, Team working, Initiative, Resilience Apply Now
May 23, 2025
Full time
What do you want to search? Keyword Apprenticeship Type Location Apprentice Security Engineer Technician Apply From: 07/04/2025 Learning Provider Delivered by BANHAM ACADEMY LIMITED Employer GES SYSTEMS LIMITED Vacancy Description You will be trained to install Containment, Intruder Alarms, CCTV and Access Control. This is an exciting and rewarding role for someone with a passion for engineering. Duties include: Installing appropriate equipment, including cameras, devices, cabling and containment. Adhering to safe working practices & being able to take instructions. Using power tools, lifting, carrying & working at height on either mobile scaffolding or MEWPS, along with providing excellent quality workmanship. Working away from home on project sites across the UK. Key Details Vacancy Title Apprentice Security Engineer Technician Employer Description We are a Kent based Security and Electrical Systems installer. We work on commercial properties requiring a high level of security, including for utilities suppliers and data centre owners. We pride ourselves on our exceptional attention to detail and delivering the highest quality installations. We have an excellent safety record and expect all our employees to adhere to all safety regulations to ensure we maintain this. We have an experienced team of engineers who work on our projects, that will be able to guide and support you with your work and training. You will also be provided with comprehensive Health and Safety onboarding training when you join. Our operations manager is a Chartered Engineer with the IET and can mentor you with any learning and development needs. Vacancy Location The Sidings, Station Approach Meopham DA13 0LT Wage Frequency Custom Number of Vacancies 2 Vacancy Reference Number Key Dates Apply From 07/04/2025 Closing Date For Applications 2025-05-:59:59 Interview Begin From Possible Start Date 2025-06-:00:00 Training Training to be Provided The successful candidate will be fully supported by a workplace mentor while undertaking the Level 3 Fire, Emergency & Security Systems Technician apprenticeship. This apprenticeship lasts 3 years and takes place at Banham Academy in Earlsfield, London. Training is delivered via block release with each block lasting 5 days. There are fifteen blocks in all. Learning Provider BANHAM ACADEMY LIMITED Skills Required Communication skills, IT skills, Organisation skills, Customer care skills, Problem solving skills, Number skills, Analytical skills, Logical thinking, Team working, Initiative, Resilience Apply Now
Ernst & Young Advisory Services Sdn Bhd
Newcastle Upon Tyne, Tyne And Wear
Indirect Tax Senior Manager - Edinburgh/ Newcastle Location: Newcastle-Upon-Tyne Date: Mar 13, 2025 Requisition ID: Our VAT professionals help clients identify opportunities and mitigate indirect tax risks. They use their deep sector experience and knowledge of different legal and regulatory systems around the world to help clients meet their compliance obligations as well as achieve their business goals. The opportunity Our Indirect Tax professionals provide pragmatic commercial help so clients improve their day-to-day reporting for indirect tax. This includes improving working capital, reducing errors, reducing costs, advising on complex transactions and ensuring indirect taxes are handled correctly. They may also advise how indirect taxes such as value added tax (VAT) impinge on the client's supply chain and financial and accounting systems. We are looking for a highly experienced Senior Manager to join our regional team to help drive the VAT practice forward. The opportunity would ideally suit a professional with a broad level of experience with clients in many industry sectors. The role can either be based in Edinburgh or Newcastle. Your people responsibilities: Enthusiastic Senior Manager with ability to create, support, sustain and lead effective teams Ensure delivery of quality work and take day to day leadership of delivery team Help people to develop through effectively supervising, coaching and mentoring staff Contribute to people initiatives, including retaining and training international tax professionals Significant involvement in the management of the team both in terms of strategy and operations and also through managing junior staff development and assignments Your client responsibilities Build and maintain tax relationships with clients and provide exceptional levels of client service Negotiation skills, able to sustain opinion and handle challenges Business development skills - able to identify and convert opportunities to sell work by proactively managing existing clients and winning new clients. High level management of the successful delivery of technically complex and demanding consulting projects, ensuring technical excellence and practical / business driven approach taken Overall responsibility of quality of client service Manage possible leads from other areas of the practice Build networks and relationships internally and externally for the team to leverage from Contribute to successfully extracting maximum value for both EY and clients from the tax services delivered whilst managing risk appropriately for both client and the firm Skill and attributes for success Business development skills, able to identify and convert opportunities to sell work Effective time management, ability to remain calm when under pressure to meet deadlines Excellent communicator in a range of situations both written and oral To qualify for the role you must have Significant experience in VAT from a professional services background or in-house team ATT / ACA / CA or CTA would be an advantage but are not a requirement The role would suit an existing Senior Manager but we are happy to discuss the opportunity with an experienced, ambitious Manager Ideally, you'll also have Project management skills, plan and prioritise work, meet deadlines, monitor own budget About EY As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Who We Are EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities.
May 23, 2025
Full time
Indirect Tax Senior Manager - Edinburgh/ Newcastle Location: Newcastle-Upon-Tyne Date: Mar 13, 2025 Requisition ID: Our VAT professionals help clients identify opportunities and mitigate indirect tax risks. They use their deep sector experience and knowledge of different legal and regulatory systems around the world to help clients meet their compliance obligations as well as achieve their business goals. The opportunity Our Indirect Tax professionals provide pragmatic commercial help so clients improve their day-to-day reporting for indirect tax. This includes improving working capital, reducing errors, reducing costs, advising on complex transactions and ensuring indirect taxes are handled correctly. They may also advise how indirect taxes such as value added tax (VAT) impinge on the client's supply chain and financial and accounting systems. We are looking for a highly experienced Senior Manager to join our regional team to help drive the VAT practice forward. The opportunity would ideally suit a professional with a broad level of experience with clients in many industry sectors. The role can either be based in Edinburgh or Newcastle. Your people responsibilities: Enthusiastic Senior Manager with ability to create, support, sustain and lead effective teams Ensure delivery of quality work and take day to day leadership of delivery team Help people to develop through effectively supervising, coaching and mentoring staff Contribute to people initiatives, including retaining and training international tax professionals Significant involvement in the management of the team both in terms of strategy and operations and also through managing junior staff development and assignments Your client responsibilities Build and maintain tax relationships with clients and provide exceptional levels of client service Negotiation skills, able to sustain opinion and handle challenges Business development skills - able to identify and convert opportunities to sell work by proactively managing existing clients and winning new clients. High level management of the successful delivery of technically complex and demanding consulting projects, ensuring technical excellence and practical / business driven approach taken Overall responsibility of quality of client service Manage possible leads from other areas of the practice Build networks and relationships internally and externally for the team to leverage from Contribute to successfully extracting maximum value for both EY and clients from the tax services delivered whilst managing risk appropriately for both client and the firm Skill and attributes for success Business development skills, able to identify and convert opportunities to sell work Effective time management, ability to remain calm when under pressure to meet deadlines Excellent communicator in a range of situations both written and oral To qualify for the role you must have Significant experience in VAT from a professional services background or in-house team ATT / ACA / CA or CTA would be an advantage but are not a requirement The role would suit an existing Senior Manager but we are happy to discuss the opportunity with an experienced, ambitious Manager Ideally, you'll also have Project management skills, plan and prioritise work, meet deadlines, monitor own budget About EY As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Who We Are EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities.
Capital One (Europe) Plc
Nottingham, Nottinghamshire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of Risk Management - Operations About This Role We're looking for an experienced and Customer Focused Head of Risk Management to evolve and oversee our first line risk strategy for Capital One UK's Operations Teams. You will be working in the first line of defence, responsible for working with business partners to identify and mitigate potential risks to Capital One within the UK Operations function. Senior Risk Managers at Capital One are highly motivated with excellent organisational and communication skills. They have a high level of exposure across lines of business and have the opportunity to work with Executives to create and implement innovative solutions to identify and mitigate potential risks to the Company. What You'll Do Reporting to the Head of Risk in the UK business, you will play a key role in contributing to the effective design and delivery of our risk management strategy. Lead our Operations Risk team, playing a trusted advisor role to the Head of Operations, and their leadership team, helping them to achieve their objectives in a well managed way. Stay abreast of regulatory changes and influence and support key regulatory change projects. Support process management teams within the first line and ensure the business maintains a 'Dynamic and Well Controlled' standard for process ownership, risk management and controls. Serve as a liaison, interfacing with business partners, Tech, and other assurance functions, such as legal and compliance, to drive meaningful reductions in risk. Synthesise data and reporting; perform analysis and bring valuable business insights through evaluation of relevant information and insights. Design, implement, and/or influence internal governance processes in line with Enterprise standards and expectations. Assess controls, and glean insights from issues and events across business areas. Manage, implement and deliver on a key program of risk deliverables. What We're Looking For Experience as a senior Risk leader, ideally within a regulated industry. A critical thinker who seeks to understand the business, its processes, risks and control environment. The ability to foster an environment of trust, collaboration, and belonging. A relentless focus on quality and timeliness. You will be comfortable in adapting to change, embracing bold ideas, and are intellectually curious. Ability to develop influential relationships based upon shared risk objectives. A passion for coaching and investing in the improvement of the team. Experience in working with a wide range of stakeholders and possess the confidence to be able to challenge and influence external and internal stakeholders. Confident judgement to formulate proposals and make solid recommendations to senior stakeholders. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation. We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers). Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave. Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact . All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.
May 23, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of Risk Management - Operations About This Role We're looking for an experienced and Customer Focused Head of Risk Management to evolve and oversee our first line risk strategy for Capital One UK's Operations Teams. You will be working in the first line of defence, responsible for working with business partners to identify and mitigate potential risks to Capital One within the UK Operations function. Senior Risk Managers at Capital One are highly motivated with excellent organisational and communication skills. They have a high level of exposure across lines of business and have the opportunity to work with Executives to create and implement innovative solutions to identify and mitigate potential risks to the Company. What You'll Do Reporting to the Head of Risk in the UK business, you will play a key role in contributing to the effective design and delivery of our risk management strategy. Lead our Operations Risk team, playing a trusted advisor role to the Head of Operations, and their leadership team, helping them to achieve their objectives in a well managed way. Stay abreast of regulatory changes and influence and support key regulatory change projects. Support process management teams within the first line and ensure the business maintains a 'Dynamic and Well Controlled' standard for process ownership, risk management and controls. Serve as a liaison, interfacing with business partners, Tech, and other assurance functions, such as legal and compliance, to drive meaningful reductions in risk. Synthesise data and reporting; perform analysis and bring valuable business insights through evaluation of relevant information and insights. Design, implement, and/or influence internal governance processes in line with Enterprise standards and expectations. Assess controls, and glean insights from issues and events across business areas. Manage, implement and deliver on a key program of risk deliverables. What We're Looking For Experience as a senior Risk leader, ideally within a regulated industry. A critical thinker who seeks to understand the business, its processes, risks and control environment. The ability to foster an environment of trust, collaboration, and belonging. A relentless focus on quality and timeliness. You will be comfortable in adapting to change, embracing bold ideas, and are intellectually curious. Ability to develop influential relationships based upon shared risk objectives. A passion for coaching and investing in the improvement of the team. Experience in working with a wide range of stakeholders and possess the confidence to be able to challenge and influence external and internal stakeholders. Confident judgement to formulate proposals and make solid recommendations to senior stakeholders. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation. We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers). Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave. Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact . All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.
An exciting opportunity to lead and help deliver a multi-discipline range of fire safety solutions for a varied client base. This is a hybrid role with national travel upon occasion to conduct site visits. Responsibilities and Duties Work following RIBA stages of work conducting fire engineering design and analysis. Complete assignments that generate revenue for the business through Fire Strategies and/or CFD Modelling. Work alongside the Managing Director, Operations Director and other staff to drive the business forwards and actively contribute to its development and growth. Be responsible for delivering work to the highest standards on all projects. Build and maintain relationships with all good clients. Maintain a positive attitude when assisting clients and assist them with any project they need assistance with regardless of size. Engage in the financial aspects of projects to generate fee proposals and appropriate approvals are in place. Additionally, ensure invoices are paid in a timely manner. Support all others in the business where possible to ensure a smooth operation of the business, including assisting the Operations Manager where requested to do so. Keep up to date with the news and events in the industry and share any new knowledge with the rest of the technical team in the business. Manage your own training needs and be pro-active about finding training events and courses that suit your training needs. Embrace the systems and processes used by the business and identify any areas where these can be improved. Contribute to the successful operation of the business by attending team meetings. Please get in touch with the CW team or apply using our online form.If successful a Research Consultant will be in touch soon. If you have not heard back from us within 14 days unfortunately your application has been unsuccessful.
May 23, 2025
Full time
An exciting opportunity to lead and help deliver a multi-discipline range of fire safety solutions for a varied client base. This is a hybrid role with national travel upon occasion to conduct site visits. Responsibilities and Duties Work following RIBA stages of work conducting fire engineering design and analysis. Complete assignments that generate revenue for the business through Fire Strategies and/or CFD Modelling. Work alongside the Managing Director, Operations Director and other staff to drive the business forwards and actively contribute to its development and growth. Be responsible for delivering work to the highest standards on all projects. Build and maintain relationships with all good clients. Maintain a positive attitude when assisting clients and assist them with any project they need assistance with regardless of size. Engage in the financial aspects of projects to generate fee proposals and appropriate approvals are in place. Additionally, ensure invoices are paid in a timely manner. Support all others in the business where possible to ensure a smooth operation of the business, including assisting the Operations Manager where requested to do so. Keep up to date with the news and events in the industry and share any new knowledge with the rest of the technical team in the business. Manage your own training needs and be pro-active about finding training events and courses that suit your training needs. Embrace the systems and processes used by the business and identify any areas where these can be improved. Contribute to the successful operation of the business by attending team meetings. Please get in touch with the CW team or apply using our online form.If successful a Research Consultant will be in touch soon. If you have not heard back from us within 14 days unfortunately your application has been unsuccessful.
Fund & Investment Operations Analyst (Equity Service Specialist) Fund & Investment Operations Analyst (Equity Service Specialist) Apply locations London, United Kingdom time type Full time posted on Posted 11 Days Ago job requisition id 162482 This is a mid-level role in the Equity Service Investment Operations Team (of four) sitting within the wider Service team of 13. Key tasks cover start of day set up and checks to support the portfolio managers, liquidity, cashflows, monitoring of trading activity and overall insights. IMG Service Team are evolving and this role will have the opportunity to provide front line operational support to Equity Investment Group, as well as learning and supporting investment data management. Previously these two teams were split between Investment Operations and Global Investment Data Management but are now evolving as Investment Management Group (IMG) Service within Enterprise Investment Services (EIS). Core Responsibilities Develop a deep understanding of the end-to-end Equity investment process conceptually and operationally Support portfolio managers and traders as the key IMG Service client by: Responding to Investment process queries and concerns quickly with adequate insight and explanation Engaging wider EIS teams to collate the information or actions required by Desk Monitor and understand portfolio movements to provide insights to the Desk, especially liquidity (investable cash), and trading activity using the tools available Monitor market/world events and consider how these may impact the Investing process and therefore the EIS working day. Discuss with colleagues. Engage with the Investment Teams directly to build strong interpersonal relationships. Work with Investment Risk and Operational Risk Teams to improve controls and control environment Identify, build and drive process improvements to improve the efficiency and effectiveness of IMG Service processes eg: automations, new coding, tech suggestions. Familiarize with the Vanguard Management System as an approach to continuous improvement (managing time, communicating effectively, root cause analysis of incidents, continuous learning). Participate in special projects and perform other duties as assigned. Qualifications Minimum of five years related work experience within Fund Operations or Investment Team-facing role Undergraduate degree or equivalent combination of training and experience. Accounting, Finance degree or CFA preferred Experience in equity investments Special Factors Vanguard is not offering visa sponsorship for this position. This is a 5 days in office role. About Vanguard Vanguard is an investment company unlike any other. It was founded by Jack Bogle in the US in 1975 on a simple but ground-breaking idea: that an investment company should handle its funds solely in the interests of its clients. Jack helped bring investing to the masses with the index fund. Index funds do not pick individual shares or bonds to beat the market. They supervise the performance of the entire market. Or as Jack put it, "Don't look for the needle in the haystack. Just buy the haystack!" We have stood for low-cost, uncomplicated investing ever since. Over the last 45 years people have come round to our way of thinking and more than 30 million investors worldwide now trust us with their money. Inclusion Statement Vanguard's continued dedication to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: "Do the right thing." We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard's core purpose through our values. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
May 23, 2025
Full time
Fund & Investment Operations Analyst (Equity Service Specialist) Fund & Investment Operations Analyst (Equity Service Specialist) Apply locations London, United Kingdom time type Full time posted on Posted 11 Days Ago job requisition id 162482 This is a mid-level role in the Equity Service Investment Operations Team (of four) sitting within the wider Service team of 13. Key tasks cover start of day set up and checks to support the portfolio managers, liquidity, cashflows, monitoring of trading activity and overall insights. IMG Service Team are evolving and this role will have the opportunity to provide front line operational support to Equity Investment Group, as well as learning and supporting investment data management. Previously these two teams were split between Investment Operations and Global Investment Data Management but are now evolving as Investment Management Group (IMG) Service within Enterprise Investment Services (EIS). Core Responsibilities Develop a deep understanding of the end-to-end Equity investment process conceptually and operationally Support portfolio managers and traders as the key IMG Service client by: Responding to Investment process queries and concerns quickly with adequate insight and explanation Engaging wider EIS teams to collate the information or actions required by Desk Monitor and understand portfolio movements to provide insights to the Desk, especially liquidity (investable cash), and trading activity using the tools available Monitor market/world events and consider how these may impact the Investing process and therefore the EIS working day. Discuss with colleagues. Engage with the Investment Teams directly to build strong interpersonal relationships. Work with Investment Risk and Operational Risk Teams to improve controls and control environment Identify, build and drive process improvements to improve the efficiency and effectiveness of IMG Service processes eg: automations, new coding, tech suggestions. Familiarize with the Vanguard Management System as an approach to continuous improvement (managing time, communicating effectively, root cause analysis of incidents, continuous learning). Participate in special projects and perform other duties as assigned. Qualifications Minimum of five years related work experience within Fund Operations or Investment Team-facing role Undergraduate degree or equivalent combination of training and experience. Accounting, Finance degree or CFA preferred Experience in equity investments Special Factors Vanguard is not offering visa sponsorship for this position. This is a 5 days in office role. About Vanguard Vanguard is an investment company unlike any other. It was founded by Jack Bogle in the US in 1975 on a simple but ground-breaking idea: that an investment company should handle its funds solely in the interests of its clients. Jack helped bring investing to the masses with the index fund. Index funds do not pick individual shares or bonds to beat the market. They supervise the performance of the entire market. Or as Jack put it, "Don't look for the needle in the haystack. Just buy the haystack!" We have stood for low-cost, uncomplicated investing ever since. Over the last 45 years people have come round to our way of thinking and more than 30 million investors worldwide now trust us with their money. Inclusion Statement Vanguard's continued dedication to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: "Do the right thing." We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard's core purpose through our values. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
2nd Line Service Desk Engineer Lincolnshire Contract Personnel are looking for an experienced 2nd Line Service Desk Engineer for our well-established client based in Lincolnshire How does the day-to-day look? Client support - Serve as the main point of contact for clients, managing and resolving support tickets and queries promptly Client relation - Build and maintain strong relationships with clients to ensure high levels of client satisfaction and retention Assist with client meetings onsite and remote, project coordination and implementation, complaint handling and supporting relationships Documentation - Maintain accurate records for client interactions, support tickets and resolutions. Provide regular reports on client support activities Continuous improvement - Identify opportunities for process improvements and contribute to the development of best practices in client support Pod development - Present ideas to develop pod operations with the view of improving client experience Scheduling - Ensure the scheduling queue is checked daily and actioned and the installation manuals and tech specs are added to the installation tickets You will have: Have a full UK licence and own vehicle Up to date Microsoft certifications Windows Desktop support, Server support and maintenance Active Directory administration Group policy administration Microsoft 365 and Microsoft Azure support and maintenance Microsoft Endpoint Manager VMware vSphere and Horizon Network support on routers, switches, firewalls and other networked devices Software support for end-user applications PowerShell Schedule: Monday to Friday - 8:30am 17:00pm, hybrid work available Salary: £25.000 £35.000 DOE About Contract Personnel: Contract Personnel are one of East Anglia s longest standing, leading, independent recruitment agencies established in 1989. Offering Temporary and Permanent recruitment solutions, they will always keep you updated about all of the current trends and key pieces of advice from the world of recruitment
May 23, 2025
Full time
2nd Line Service Desk Engineer Lincolnshire Contract Personnel are looking for an experienced 2nd Line Service Desk Engineer for our well-established client based in Lincolnshire How does the day-to-day look? Client support - Serve as the main point of contact for clients, managing and resolving support tickets and queries promptly Client relation - Build and maintain strong relationships with clients to ensure high levels of client satisfaction and retention Assist with client meetings onsite and remote, project coordination and implementation, complaint handling and supporting relationships Documentation - Maintain accurate records for client interactions, support tickets and resolutions. Provide regular reports on client support activities Continuous improvement - Identify opportunities for process improvements and contribute to the development of best practices in client support Pod development - Present ideas to develop pod operations with the view of improving client experience Scheduling - Ensure the scheduling queue is checked daily and actioned and the installation manuals and tech specs are added to the installation tickets You will have: Have a full UK licence and own vehicle Up to date Microsoft certifications Windows Desktop support, Server support and maintenance Active Directory administration Group policy administration Microsoft 365 and Microsoft Azure support and maintenance Microsoft Endpoint Manager VMware vSphere and Horizon Network support on routers, switches, firewalls and other networked devices Software support for end-user applications PowerShell Schedule: Monday to Friday - 8:30am 17:00pm, hybrid work available Salary: £25.000 £35.000 DOE About Contract Personnel: Contract Personnel are one of East Anglia s longest standing, leading, independent recruitment agencies established in 1989. Offering Temporary and Permanent recruitment solutions, they will always keep you updated about all of the current trends and key pieces of advice from the world of recruitment