Job Description
Our client is a fantastic charity that offers a wide range of services and support to Veterans and their dependants.
They are currently looking to recruit a Housing Officer to help and support the team and business
PLEASE NOTE: This is not a Hybrid or Remote working role.
Job purpose
Responsible to the Housing Manager for delivering a high quality, customer focussed housing service to ex-service personnel and their dependents.
To provide an effective and responsive housing management service for a patch of properties, meeting agreed performance outcomes and objectives for key areas, including rent arrears, lettings and anti-social behaviour
Key Accountabilities
- Lettings, allocations and voids management
- Rent arrears prevention and recovery
- Anti-social behaviour, nuisance and other breaches of tenancy
- Tenancy and estate management
- Resident engagement
- Working in a team and with others
- Financial control
- Record keeping and data management
- Quality and regulatory compliance
- Health and Safety
- Equality and diversity
- Other various tasks on an ad-hoc basis
This will require someone who has a strong background in a similar role as a Housing Officer, ideally within a charity.
