Customer Service & Sales Representative

Customer Service & Sales Representative. Based in Northampton, Northamptonshire, my client who is start-up company has an exciting requirement for a Customer Service & Sales Representative. I am looking for an ambitious candidate who is keen to grow & progress. You could be fast tracked into a sales manager within 6 months Please note this role is 100% office based.

Salary: 26k- 29k + Commission + Progression + Training + Benefits

You will be responsible for driving sales and building strong relationships with new and existing customers. You will play a crucial role in expanding our customer base and achieving our revenue goals. The ideal candidate is a self-starter with excellent communication and negotiation skills, who thrives in a fast-paced and competitive environment.

You must have/be:

• Work experience as a Sales person / Customer Representative, or similar role.
• Experience selling over the phone and consistently following up on leads.
• Excellent knowledge of MS Office
• Familiarity with sales techniques, pipeline management, and social media for business.
• Strong communication, negotiation, and interpersonal skills.
• Self-motivated and target driven.

Responsibilities:

• Identify and prospect new sales opportunities through networking, inbound calls, and other lead generation methods.
• Develop and maintain strong relationships with customers, understanding their needs and providing tailored solutions.
• Present, promote, and sell products/services using solid arguments to existing and prospective customers.
• Follow up on leads generated through various channels, including phone inquiries and online submissions.
• Meet and exceed sales targets and objectives set by the company.
• Prepare and deliver sales presentations and demonstrations to customers.
• Handle customer inquiries and complaints, providing appropriate solutions and alternatives.
• Collaborate with team members and other departments to ensure customer satisfaction and smooth sales processes.
• Use social media platforms for posting updates, engaging with potential clients, and promoting products/services.
• Maintain accurate records of sales activities, customer interactions, and sales reports.

Please send your CV to work for a great company!