Company profile: A leading provider of Print and Packaging solutions, supplying some of the worlds most recognizable brands. Due to continued growth, they are currently seeking to hire an Account Manager to complement their successful team. Title: Account Manager Salary: £30,000-£33,000 Role and Responsibilities: Working in collaboration with the external sales team to manage an existing portfolio of click apply for full job details
Nov 19, 2025
Full time
Company profile: A leading provider of Print and Packaging solutions, supplying some of the worlds most recognizable brands. Due to continued growth, they are currently seeking to hire an Account Manager to complement their successful team. Title: Account Manager Salary: £30,000-£33,000 Role and Responsibilities: Working in collaboration with the external sales team to manage an existing portfolio of click apply for full job details
Company profile: A leading provider of Print and Packaging solutions, supplying some of the worlds most recognizable brands. Due to continued growth, they are currently seeking to hire an Account Manager to complement their successful team. Title: Account Manager Salary: £30,000-£33,000 Role and Responsibilities: Working in collaboration with the external sales team to manage an existing portfolio of clients, including identifying growth opportunities and supporting new business enquiries. To work closely with the relevant external salesperson to maintain and develop designated accounts providing a high standard of customer service while helping to secure new opportunities and business for the company. To coordinate project management from initial enquiry stage to order placement co-operating with the relevant suppliers and internal departments for sourcing / product development / sampling / order processing / planning and scheduling production following company procedure and ensuring that critical paths for all projects are followed through and that QC have signed sealed samples for all products. Accurate processing of all customer requirements. Liaising with the relevant departments to deliver products and services as agreed with the customer and to resolve any associated customer queries satisfactorily. Developing relationships with customers and suppliers at all levels. Escalating any issues using relevant departmental procedures. Preparing enquiries to request quotations and selecting suppliers (in conjunction with external salesperson and commercial manager). Seeking quotes from suppliers, resolving any queries, negotiating costs, collating prices onto costing sheets and completing basic commercial analysis. Obtaining costing approvals from management and finance teams as appropriate. Sending quotes/order confirmations to customers ensuring that diary dates for follow up calls are actioned and that critical paths for all projects are followed through. Ensuring that all relevant information relating to enquiries, quotations and orders are stored in the correct manner, ensuring that systems are updated, checked, analysed and information shared as appropriate, and that regular housekeeping is done. Liaise with stock control and external sales team to review usage reports, present findings to customers and agree forecasting and recommendations for future orders as needed. Prepare and share any other management reporting as required along with appropriate analysis. Implement actions within agreed slow stock and storage charge management. Liaising with customer to ensure information is shared in an accurate and timely manner. Address any credit control or accounts payable issues in a timely manner. To undertake such other duties as may be reasonably required for the effective operation of the function and centre as a whole. To comply with annually agreed KPIs and business objectives. Skills and experience: Experience & Additions skills required Minimum of 2-year account management or purchasing experience. (preferably within a packaging, printing or production environment) Excel knowledge (preferably to an intermediate level) Qualifications and knowledge: Customer Focus Shows a genuine interest in and makes sure the needs of the customers are met in a way that benefits both the customers and the organisation. Demonstrates an understanding of the needs of internal and external customers. Ensures actions of self and others meet or exceed customer requirements. Job Knowledge / quality of work Demonstrates a high degree of attention to detail, thoroughness and a methodical approach to work. Works at a pace that matches the requirements of the business and recognises the importance of timely completion of tasks. Teamwork Ability to establish and maintain working relationships with others. Shares information and resources with others as required. Ability and willingness to follow instructions of management and respond to requests from others in the team in a helpful manner. Contributing work and effort to group performance to meet agreed upon objectives and achieve team success. Communication and Interpersonal Skills Ability to listen and understand information. Presents information in a clear and concise manner. Knows appropriate way of communicating with customers, peers and line managers and external stakeholders. Demonstrates respect for all individuals in all forms of communication. Treat people fairly and courteously. Initiative Monitors and manages own time to ensure daily objectives are met. Develops and improves procedures in agreement with line manager. Accepts additional challenges and responsibilities willingly and assists others. Self-reliant. Planning & Organisation Adapts to changes and uses resources effectively. Together with line manager, sets objectives, establishes priorities and develops plans. Arranges work schedules and prioritises work to meet deadlines. Seeks clarification and approval where appropriate before commences new projects or working methods. Flexibility Willingness to work extra hours or help out in areas outside of role. Use of initiative to ensure tasks are completed. Supportive of manager and wider team goals and objectives. Technical Skills Computer Literate, numerate, attention to detail, logical and methodical approach to work. Additional benefits Potential sales portfolio bonus and company bonus scheme up to an extra £2500. Company pension Sharesave scheme Hybrid working in situ 2 days home 3 office (informal agreement not part of contract terms and to be flexible) JBRP1_UKTJ
Nov 19, 2025
Full time
Company profile: A leading provider of Print and Packaging solutions, supplying some of the worlds most recognizable brands. Due to continued growth, they are currently seeking to hire an Account Manager to complement their successful team. Title: Account Manager Salary: £30,000-£33,000 Role and Responsibilities: Working in collaboration with the external sales team to manage an existing portfolio of clients, including identifying growth opportunities and supporting new business enquiries. To work closely with the relevant external salesperson to maintain and develop designated accounts providing a high standard of customer service while helping to secure new opportunities and business for the company. To coordinate project management from initial enquiry stage to order placement co-operating with the relevant suppliers and internal departments for sourcing / product development / sampling / order processing / planning and scheduling production following company procedure and ensuring that critical paths for all projects are followed through and that QC have signed sealed samples for all products. Accurate processing of all customer requirements. Liaising with the relevant departments to deliver products and services as agreed with the customer and to resolve any associated customer queries satisfactorily. Developing relationships with customers and suppliers at all levels. Escalating any issues using relevant departmental procedures. Preparing enquiries to request quotations and selecting suppliers (in conjunction with external salesperson and commercial manager). Seeking quotes from suppliers, resolving any queries, negotiating costs, collating prices onto costing sheets and completing basic commercial analysis. Obtaining costing approvals from management and finance teams as appropriate. Sending quotes/order confirmations to customers ensuring that diary dates for follow up calls are actioned and that critical paths for all projects are followed through. Ensuring that all relevant information relating to enquiries, quotations and orders are stored in the correct manner, ensuring that systems are updated, checked, analysed and information shared as appropriate, and that regular housekeeping is done. Liaise with stock control and external sales team to review usage reports, present findings to customers and agree forecasting and recommendations for future orders as needed. Prepare and share any other management reporting as required along with appropriate analysis. Implement actions within agreed slow stock and storage charge management. Liaising with customer to ensure information is shared in an accurate and timely manner. Address any credit control or accounts payable issues in a timely manner. To undertake such other duties as may be reasonably required for the effective operation of the function and centre as a whole. To comply with annually agreed KPIs and business objectives. Skills and experience: Experience & Additions skills required Minimum of 2-year account management or purchasing experience. (preferably within a packaging, printing or production environment) Excel knowledge (preferably to an intermediate level) Qualifications and knowledge: Customer Focus Shows a genuine interest in and makes sure the needs of the customers are met in a way that benefits both the customers and the organisation. Demonstrates an understanding of the needs of internal and external customers. Ensures actions of self and others meet or exceed customer requirements. Job Knowledge / quality of work Demonstrates a high degree of attention to detail, thoroughness and a methodical approach to work. Works at a pace that matches the requirements of the business and recognises the importance of timely completion of tasks. Teamwork Ability to establish and maintain working relationships with others. Shares information and resources with others as required. Ability and willingness to follow instructions of management and respond to requests from others in the team in a helpful manner. Contributing work and effort to group performance to meet agreed upon objectives and achieve team success. Communication and Interpersonal Skills Ability to listen and understand information. Presents information in a clear and concise manner. Knows appropriate way of communicating with customers, peers and line managers and external stakeholders. Demonstrates respect for all individuals in all forms of communication. Treat people fairly and courteously. Initiative Monitors and manages own time to ensure daily objectives are met. Develops and improves procedures in agreement with line manager. Accepts additional challenges and responsibilities willingly and assists others. Self-reliant. Planning & Organisation Adapts to changes and uses resources effectively. Together with line manager, sets objectives, establishes priorities and develops plans. Arranges work schedules and prioritises work to meet deadlines. Seeks clarification and approval where appropriate before commences new projects or working methods. Flexibility Willingness to work extra hours or help out in areas outside of role. Use of initiative to ensure tasks are completed. Supportive of manager and wider team goals and objectives. Technical Skills Computer Literate, numerate, attention to detail, logical and methodical approach to work. Additional benefits Potential sales portfolio bonus and company bonus scheme up to an extra £2500. Company pension Sharesave scheme Hybrid working in situ 2 days home 3 office (informal agreement not part of contract terms and to be flexible) JBRP1_UKTJ
Hello, we're ScreenCloud! Founded in 2015 and with 10,000+ customers around the globe, ScreenCloud is a cloud-based SaaS company, employing over 100 people in our Bangkok, Belfast, LA, Charlotte and London hubs. At ScreenCloud, we're hard at work helping businesses to make stronger connections at scale, and with those who are most important to them; their employees & their customers. By using the screens on their walls & the content in their systems, we enable the sales, productivity & engagement that keep our customers' businesses thriving. We're very proud of our product and we're also incredibly proud of our people. It's our 'ScreenClouders' and the culture they nurture that will take us where other companies just can't go. So if you're someone looking to join a team of talented individuals, apply below! The Role We are looking for a confident, organised, and tech savvy Mid Market Customer Success Manager to join our team and lead relationships across our mid market accounts. You'll play a critical role in ensuring our customers achieve long term success with ScreenCloud by driving value, increasing adoption, and leading renewal and expansion strategies. This is a highly cross functional and commercially aware role that blends strategic account management with a strong focus on customer outcomes. You'll serve as a trusted advisor to your customers while partnering internally to improve product, process, and the overall customer experience. Responsibilities Own the retention and expansion targets for a mid market book of business Minimise churn and contraction for a mid market book of business Act as a strategic advisor to assigned customers, driving product adoption, value realisation, and long term partnership Proactively identify and mitigate risks while surfacing expansion opportunities aligned to customer goals Collaborate cross functionally with Sales, Product, Marketing, Solutions Engineering, and Support to champion customer needs Represent the customer voice in internal discussions, helping shape roadmap priorities and service improvements Travel as needed to support renewal and expansion efforts Maintain high quality documentation and account planning to ensure visibility and continuity across the organisation Requirements Proven experience as a CSM, Account Manager, or in another customer facing role, preferably within a SaaS environment Excellent listening, negotiation, and presentation skills Strong verbal and written communication skills, capable of tailoring messaging to both technical and non technical audiences Demonstrated success in managing customer lifecycles - from onboarding and adoption to renewal and expansion Comfortable analysing and working with large data sets to inform decisions and communicate customer health, value, and risk Strong commercial acumen and a proven ability to drive retention and expansion outcomes Experience with CRM and Customer Success platforms (e.g., Salesforce, Vitally, Gainsight, ChurnZero, etc.) Highly organised with excellent attention to detail, able to manage multiple priorities across a large book of business A collaborative mindset with experience working cross functionally with Sales, Product, Support, and Marketing Self starter with a proactive, solutions oriented approach and a passion for customer success and continuous improvement Interview Process and Experience Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At ScreenCloud, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles! If you require any reasonable adjustments, please let our friendly recruitment team know. Key Info Typical Process: Intro to ScreenCloud - Meet the Hiring Manager - Challenge - Final Hybrid Friendly Working: 2-3 days in Office Flexi Hours: We don't follow the strict 9-5 here, we trust you to execute your role to the highest standard whilst being able to make time for the things you love! Benefits Take the Time You Need - Unlimited paid time off to rest, recharge, or explore. Hybrid First Flexibility - A blend of in office collaboration and remote freedom Work From Anywhere - Up to one month a year to work remotely from any location in the world Home Office Boost - Stipend to set up your ideal remote workspace. Flexible Hours - Work when you're most productive with our flex time approach Future You, Funded - Pensions provided by The People's Pension Family First - Generous, enhanced parental leave for all parents Grow With Us - Personal development budget to fuel your learning and career growth Comprehensive Health Cash Plan - Claim money back on essential health care, for both you and your children Keep Moving - cycle to work schemes, gym and retail discounts
Nov 19, 2025
Full time
Hello, we're ScreenCloud! Founded in 2015 and with 10,000+ customers around the globe, ScreenCloud is a cloud-based SaaS company, employing over 100 people in our Bangkok, Belfast, LA, Charlotte and London hubs. At ScreenCloud, we're hard at work helping businesses to make stronger connections at scale, and with those who are most important to them; their employees & their customers. By using the screens on their walls & the content in their systems, we enable the sales, productivity & engagement that keep our customers' businesses thriving. We're very proud of our product and we're also incredibly proud of our people. It's our 'ScreenClouders' and the culture they nurture that will take us where other companies just can't go. So if you're someone looking to join a team of talented individuals, apply below! The Role We are looking for a confident, organised, and tech savvy Mid Market Customer Success Manager to join our team and lead relationships across our mid market accounts. You'll play a critical role in ensuring our customers achieve long term success with ScreenCloud by driving value, increasing adoption, and leading renewal and expansion strategies. This is a highly cross functional and commercially aware role that blends strategic account management with a strong focus on customer outcomes. You'll serve as a trusted advisor to your customers while partnering internally to improve product, process, and the overall customer experience. Responsibilities Own the retention and expansion targets for a mid market book of business Minimise churn and contraction for a mid market book of business Act as a strategic advisor to assigned customers, driving product adoption, value realisation, and long term partnership Proactively identify and mitigate risks while surfacing expansion opportunities aligned to customer goals Collaborate cross functionally with Sales, Product, Marketing, Solutions Engineering, and Support to champion customer needs Represent the customer voice in internal discussions, helping shape roadmap priorities and service improvements Travel as needed to support renewal and expansion efforts Maintain high quality documentation and account planning to ensure visibility and continuity across the organisation Requirements Proven experience as a CSM, Account Manager, or in another customer facing role, preferably within a SaaS environment Excellent listening, negotiation, and presentation skills Strong verbal and written communication skills, capable of tailoring messaging to both technical and non technical audiences Demonstrated success in managing customer lifecycles - from onboarding and adoption to renewal and expansion Comfortable analysing and working with large data sets to inform decisions and communicate customer health, value, and risk Strong commercial acumen and a proven ability to drive retention and expansion outcomes Experience with CRM and Customer Success platforms (e.g., Salesforce, Vitally, Gainsight, ChurnZero, etc.) Highly organised with excellent attention to detail, able to manage multiple priorities across a large book of business A collaborative mindset with experience working cross functionally with Sales, Product, Support, and Marketing Self starter with a proactive, solutions oriented approach and a passion for customer success and continuous improvement Interview Process and Experience Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At ScreenCloud, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles! If you require any reasonable adjustments, please let our friendly recruitment team know. Key Info Typical Process: Intro to ScreenCloud - Meet the Hiring Manager - Challenge - Final Hybrid Friendly Working: 2-3 days in Office Flexi Hours: We don't follow the strict 9-5 here, we trust you to execute your role to the highest standard whilst being able to make time for the things you love! Benefits Take the Time You Need - Unlimited paid time off to rest, recharge, or explore. Hybrid First Flexibility - A blend of in office collaboration and remote freedom Work From Anywhere - Up to one month a year to work remotely from any location in the world Home Office Boost - Stipend to set up your ideal remote workspace. Flexible Hours - Work when you're most productive with our flex time approach Future You, Funded - Pensions provided by The People's Pension Family First - Generous, enhanced parental leave for all parents Grow With Us - Personal development budget to fuel your learning and career growth Comprehensive Health Cash Plan - Claim money back on essential health care, for both you and your children Keep Moving - cycle to work schemes, gym and retail discounts
Co-Lead Global HR Partner (part-time) In the United Kingdom- London Simon-Kucher is a global consultancy with more than 2,000 employees in 30 countries. Our sole focus is on unlocking better growth that drives measurable revenue and profit for our clients. We achieve this by optimizing every lever of their commercial strategy - product, price, innovation, marketing, and sales - based on deep insights into what customers want and value. With nearly 40 years of experience in monetization topics of all kinds, we are regarded as the world's leading pricing and growth specialist. This is an exciting opportunity for a detail oriented, highly organised HR professional, who thrives in an international environment in 30+ countries. We are looking for someone who excels in providing high level HR support to senior stakeholders. How you will create impact: Stakeholder Management: Manage stakeholders across functions and geographies related to all partner HR processes and matters, including Partners, Division Leaders, CEOs, local HR, Legal, Finance and the Board Hiring: Support all partner recruiting processes, monitor progress vs. targets and manage external/internal relations to global executive search firms Onboarding: Manage and monitor the onboarding process of new partners, ensuring their smooth integration into the partnership while maintaining proper documentation Exits & Offboarding: Manage partner separations, ensuring compliance with policies and a structured offboarding process Compensation & Benefits: Manage partner salaries, including bonus calculations and payroll communication Partner HR Policies: Manage and maintain global policies and process requests for parental leave, sabbaticals, and part time work for Board approval Partner HR Policies: Manage and maintain global policies and process requests for parental leave, sabbaticals, and part time work for Board approval Evaluation & Development: Oversee and monitor partner evaluation processes, including development and maintenance of the partner development framework, development of learning & development programs & offerings, and maintenance of performance improvement plans HR Data & Compliance: Maintain accurate and complete partner HR data, ensuring employment records, contract changes, and compensation details are properly managed Reporting: Further develop partner HR dashboard and reports for the business leaders and the Board. Team & Process Development: Co lead and further develop the global partner HR team and develop/optimize partner HR processes across the organization Your profile: Minimum of 10 years as a HR Business Partner or Senior HR Operations Manager, within an international business, leading HR strategy and operations and demonstrating a strong track record of collaboration with senior stakeholders. Extensive experience in HR execution across the full employee lifecycle, including onboarding/offboarding, contracts, compensation, evaluations, HR legal matters and compliance. Experience in professional services (consulting, law, private equity, or similar) and with a global matrix organisation. Strong knowledge of HR systems (SAP Success Factors or similar) and digital collaboration tools (e.g., MS 365); basic AI and advanced data analysis skills for data management are crucial. Ability to work confidently with senior executives, delivering high touch, professional HR support. Excellent communication and interpersonal skills, with the ability to build trust and credibility with partners. Possess leadership skills that enable you to drive a high performing HR team by setting clear strategic direction, ensuring role clarity, and fostering a culture of accountability, excellence, and collaboration. Highly organised and detail oriented with a service oriented mindset: proactive, responsive, and solutions driven. Adaptable and agile, comfortable working in a fast paced, evolving environment. Strong problem solving skills, capable of handling complex requests independently. Fluent in English, other European languages desirable. What we offer: Work within a corporate culture defined by our entrepreneurial spirit, openness, and integrity Broaden your perspective with our extensive training curriculum and learning opportunities Push your development with support from our holistic feedback and development processes Hybrid work, mixing your work location between our London office, and the option to remote work for an element of your time Enjoy our range of benefits and our focus on your wellbeing Does this sound like you? Let's connect. Simple press the 'Apply now' button. Your application should include a cover letter defining your fit with the role and your CV.
Nov 19, 2025
Full time
Co-Lead Global HR Partner (part-time) In the United Kingdom- London Simon-Kucher is a global consultancy with more than 2,000 employees in 30 countries. Our sole focus is on unlocking better growth that drives measurable revenue and profit for our clients. We achieve this by optimizing every lever of their commercial strategy - product, price, innovation, marketing, and sales - based on deep insights into what customers want and value. With nearly 40 years of experience in monetization topics of all kinds, we are regarded as the world's leading pricing and growth specialist. This is an exciting opportunity for a detail oriented, highly organised HR professional, who thrives in an international environment in 30+ countries. We are looking for someone who excels in providing high level HR support to senior stakeholders. How you will create impact: Stakeholder Management: Manage stakeholders across functions and geographies related to all partner HR processes and matters, including Partners, Division Leaders, CEOs, local HR, Legal, Finance and the Board Hiring: Support all partner recruiting processes, monitor progress vs. targets and manage external/internal relations to global executive search firms Onboarding: Manage and monitor the onboarding process of new partners, ensuring their smooth integration into the partnership while maintaining proper documentation Exits & Offboarding: Manage partner separations, ensuring compliance with policies and a structured offboarding process Compensation & Benefits: Manage partner salaries, including bonus calculations and payroll communication Partner HR Policies: Manage and maintain global policies and process requests for parental leave, sabbaticals, and part time work for Board approval Partner HR Policies: Manage and maintain global policies and process requests for parental leave, sabbaticals, and part time work for Board approval Evaluation & Development: Oversee and monitor partner evaluation processes, including development and maintenance of the partner development framework, development of learning & development programs & offerings, and maintenance of performance improvement plans HR Data & Compliance: Maintain accurate and complete partner HR data, ensuring employment records, contract changes, and compensation details are properly managed Reporting: Further develop partner HR dashboard and reports for the business leaders and the Board. Team & Process Development: Co lead and further develop the global partner HR team and develop/optimize partner HR processes across the organization Your profile: Minimum of 10 years as a HR Business Partner or Senior HR Operations Manager, within an international business, leading HR strategy and operations and demonstrating a strong track record of collaboration with senior stakeholders. Extensive experience in HR execution across the full employee lifecycle, including onboarding/offboarding, contracts, compensation, evaluations, HR legal matters and compliance. Experience in professional services (consulting, law, private equity, or similar) and with a global matrix organisation. Strong knowledge of HR systems (SAP Success Factors or similar) and digital collaboration tools (e.g., MS 365); basic AI and advanced data analysis skills for data management are crucial. Ability to work confidently with senior executives, delivering high touch, professional HR support. Excellent communication and interpersonal skills, with the ability to build trust and credibility with partners. Possess leadership skills that enable you to drive a high performing HR team by setting clear strategic direction, ensuring role clarity, and fostering a culture of accountability, excellence, and collaboration. Highly organised and detail oriented with a service oriented mindset: proactive, responsive, and solutions driven. Adaptable and agile, comfortable working in a fast paced, evolving environment. Strong problem solving skills, capable of handling complex requests independently. Fluent in English, other European languages desirable. What we offer: Work within a corporate culture defined by our entrepreneurial spirit, openness, and integrity Broaden your perspective with our extensive training curriculum and learning opportunities Push your development with support from our holistic feedback and development processes Hybrid work, mixing your work location between our London office, and the option to remote work for an element of your time Enjoy our range of benefits and our focus on your wellbeing Does this sound like you? Let's connect. Simple press the 'Apply now' button. Your application should include a cover letter defining your fit with the role and your CV.
Location: Midlands Area Salary: Competitive package Summary: Our client is a successful and rapidly growing, innovative business providing technology solutions and an unrivalled range of logistics solutions, together with a commitment to delivering service excellence across a broad range of customers click apply for full job details
Nov 19, 2025
Full time
Location: Midlands Area Salary: Competitive package Summary: Our client is a successful and rapidly growing, innovative business providing technology solutions and an unrivalled range of logistics solutions, together with a commitment to delivering service excellence across a broad range of customers click apply for full job details
About the roleWe're looking for an experienced, analytical and customer-first Senior Product Manager to join our New Products team, where you'll work closely with one other PM to own all new products together, incubating breakthrough financial products from 0 1 and scaling them to millions of users. In our flat structure with high ownership, you'll have a direct impact on Lendable's next growth vectors, working in small teams of exceptional people who find smarter solutions than the status quo.You'll report to the Senior PM and take day-to-day ownership of cross-functional squads exploring entirely new product opportunities beyond our core lending products. Recent examples of new product launches just in the last few months include Zable Mobile SIM cards and Car Insurance. High ownership : Take full ownership of product lines from day one in our flat organisational structure Exceptional team : Work alongside some of the industry's best engineers, designers, and strategists Real impact : Your products will directly improve financial outcomes for millions of customers Cutting-edge technology : Build with new data sources, machine learning, and AI to automate complex processes Growth opportunity : Join during our expansion into the massive UK and US markets What you'll be doing Strategise: Define the future of consumer finance Work closely with the VP of Strategy and Senior PM to develop product strategies that serve customers now and 5-10+ years out, thinking deeply about how new financial products can transform lives Synthesise market data, customer insights, and business analysis into clear product and business strategies Explore how AI can solve complex consumer financial problems and create competitive advantages Build: Lead 0 1 product development Take ideas from initial concept through validation, MVP launch, and early scaling Generate and test product concepts that resonate with target audiences, establishing clear success criteria Define scope and trade-offs to rapidly get MVPs into users' hands for the most promising opportunities Understand and validate key financial assumptions needed to ensure products are significantly revenue additive at scale Operate: Drive execution at the lowest level of detail Full product line ownership: Independently manage and prioritise product features, making daily decisions that directly impact product direction Hands-on team leadership: Run stand-ups and weekly planning sessions with engineering teams, working with an engineering mindset to optimise developer time for maximum business impact Get your hands dirty with direct customer research, user interviews, and data analysis using SQL to uncover product insights Work shoulder-to-shoulder with engineers on technical implementation decisions and troubleshooting Collaborate directly with designers on wireframes, prototypes, and user experience flows Identify bottlenecks early and map out dependencies that could block product development well ahead of time Roll up your sleeves with Finance and operations to map out scaling dependencies and lead times Take bias for action approach-don't wait for perfect data, make informed decisions and iterate quickly Partner hands-on with marketing on value propositions, messaging, and user acquisition strategies Continuously validate assumptions through direct user testing and product analytics as products scale Collaborate: Enable cross-functional success Work closely with business teams to create new features based on wider business requirements, making countless small decisions that shape the product Excel at working with engineering, product design, data science, marketing, and strategy functions, with the ability to to create and hold your cross-functional partners accountable towards a common vision Align diverse stakeholders around new initiatives through strong communication and influencing skills Lead end-to-end discovery, ideation, and validation with cross-functional squads What we're looking for Essential experience Product management experience: 3+ years building products and 2+ years in a product, strategy or analytics role - ideally with demonstrated success taking ideas from concept through launch and early scaling 0 1 expertise: Proven track record incubating and launching new products in fast-paced, high-ambiguity environments Experimentation mastery: Strong experience with A/B testing, experimentation frameworks, and data-driven product development Technical fluency: Comfortable with SQL and numerical analysis, and ideally some coding; able to dive deep into data to drive product decisions Core capabilities Risk-taking mindset: Comfortable with ambiguity and willing to make bold bets on unproven concepts Strategic thinking: Exceptional ability to synthesise complex information into clear product strategies Operational excellence: Strong prioritisation skills with ability to say "no" and stay focused on highest-impact work Stakeholder management: Track record aligning diverse teams around new initiatives and communicating trade-offs clearly Leadership communication: Ability to influence and communicate effectively with senior leadership, presenting complex product decisions and strategy with clarity and confidence Ideal background Experience in consumer financial products, fintech, or adjacent industries (strong plus) Background working in startup or scale-up environments with flat organisational structures Deep curiosity about emerging technologies and their applications in finance Interview process A Quick introduction call with someone from the Talent Team A take-home exercise - 7 days to complete Take-home task debrief and in person case study - Hiring manager + 1 more PM Final round: + Cognitive test 35 minutes + MD interview 45 minutes + Product interview (case study) - 2 PMs 1 hour + Eng interview - 2 Engineers 45 minutes + CPO 30 minutes The opportunity to scale up one of the world's most successful fintech companies Best-in-class compensation, including equity You can work from home every Monday and Friday if you wish - on the other days we all come together IRL to be together, build and exchange ideas Our in-house chefs prepare fresh, healthy lunches in the office every Tuesday-Thursday We care for our Lendies' well-being both physically and mentally, so we offer coverage when it comes to private health insurance We're an equal opportunity employer and are keen to make Lendable the most inclusive and open workspace in London
Nov 19, 2025
Full time
About the roleWe're looking for an experienced, analytical and customer-first Senior Product Manager to join our New Products team, where you'll work closely with one other PM to own all new products together, incubating breakthrough financial products from 0 1 and scaling them to millions of users. In our flat structure with high ownership, you'll have a direct impact on Lendable's next growth vectors, working in small teams of exceptional people who find smarter solutions than the status quo.You'll report to the Senior PM and take day-to-day ownership of cross-functional squads exploring entirely new product opportunities beyond our core lending products. Recent examples of new product launches just in the last few months include Zable Mobile SIM cards and Car Insurance. High ownership : Take full ownership of product lines from day one in our flat organisational structure Exceptional team : Work alongside some of the industry's best engineers, designers, and strategists Real impact : Your products will directly improve financial outcomes for millions of customers Cutting-edge technology : Build with new data sources, machine learning, and AI to automate complex processes Growth opportunity : Join during our expansion into the massive UK and US markets What you'll be doing Strategise: Define the future of consumer finance Work closely with the VP of Strategy and Senior PM to develop product strategies that serve customers now and 5-10+ years out, thinking deeply about how new financial products can transform lives Synthesise market data, customer insights, and business analysis into clear product and business strategies Explore how AI can solve complex consumer financial problems and create competitive advantages Build: Lead 0 1 product development Take ideas from initial concept through validation, MVP launch, and early scaling Generate and test product concepts that resonate with target audiences, establishing clear success criteria Define scope and trade-offs to rapidly get MVPs into users' hands for the most promising opportunities Understand and validate key financial assumptions needed to ensure products are significantly revenue additive at scale Operate: Drive execution at the lowest level of detail Full product line ownership: Independently manage and prioritise product features, making daily decisions that directly impact product direction Hands-on team leadership: Run stand-ups and weekly planning sessions with engineering teams, working with an engineering mindset to optimise developer time for maximum business impact Get your hands dirty with direct customer research, user interviews, and data analysis using SQL to uncover product insights Work shoulder-to-shoulder with engineers on technical implementation decisions and troubleshooting Collaborate directly with designers on wireframes, prototypes, and user experience flows Identify bottlenecks early and map out dependencies that could block product development well ahead of time Roll up your sleeves with Finance and operations to map out scaling dependencies and lead times Take bias for action approach-don't wait for perfect data, make informed decisions and iterate quickly Partner hands-on with marketing on value propositions, messaging, and user acquisition strategies Continuously validate assumptions through direct user testing and product analytics as products scale Collaborate: Enable cross-functional success Work closely with business teams to create new features based on wider business requirements, making countless small decisions that shape the product Excel at working with engineering, product design, data science, marketing, and strategy functions, with the ability to to create and hold your cross-functional partners accountable towards a common vision Align diverse stakeholders around new initiatives through strong communication and influencing skills Lead end-to-end discovery, ideation, and validation with cross-functional squads What we're looking for Essential experience Product management experience: 3+ years building products and 2+ years in a product, strategy or analytics role - ideally with demonstrated success taking ideas from concept through launch and early scaling 0 1 expertise: Proven track record incubating and launching new products in fast-paced, high-ambiguity environments Experimentation mastery: Strong experience with A/B testing, experimentation frameworks, and data-driven product development Technical fluency: Comfortable with SQL and numerical analysis, and ideally some coding; able to dive deep into data to drive product decisions Core capabilities Risk-taking mindset: Comfortable with ambiguity and willing to make bold bets on unproven concepts Strategic thinking: Exceptional ability to synthesise complex information into clear product strategies Operational excellence: Strong prioritisation skills with ability to say "no" and stay focused on highest-impact work Stakeholder management: Track record aligning diverse teams around new initiatives and communicating trade-offs clearly Leadership communication: Ability to influence and communicate effectively with senior leadership, presenting complex product decisions and strategy with clarity and confidence Ideal background Experience in consumer financial products, fintech, or adjacent industries (strong plus) Background working in startup or scale-up environments with flat organisational structures Deep curiosity about emerging technologies and their applications in finance Interview process A Quick introduction call with someone from the Talent Team A take-home exercise - 7 days to complete Take-home task debrief and in person case study - Hiring manager + 1 more PM Final round: + Cognitive test 35 minutes + MD interview 45 minutes + Product interview (case study) - 2 PMs 1 hour + Eng interview - 2 Engineers 45 minutes + CPO 30 minutes The opportunity to scale up one of the world's most successful fintech companies Best-in-class compensation, including equity You can work from home every Monday and Friday if you wish - on the other days we all come together IRL to be together, build and exchange ideas Our in-house chefs prepare fresh, healthy lunches in the office every Tuesday-Thursday We care for our Lendies' well-being both physically and mentally, so we offer coverage when it comes to private health insurance We're an equal opportunity employer and are keen to make Lendable the most inclusive and open workspace in London
Key Account Manager Engineering Solutions North of England / Scotland £40,000 - £45,000 + Bonus = 10% of salary + Fully Expensed Company Car + Laptop + Mobile Phone + Company Credit Card + Pension + 22 days holiday rising to 25 with service + bank holidays. Want to become a big fish in a small pond and be instrumental in the further growth of this global business throughout the UK? Does working f click apply for full job details
Nov 19, 2025
Full time
Key Account Manager Engineering Solutions North of England / Scotland £40,000 - £45,000 + Bonus = 10% of salary + Fully Expensed Company Car + Laptop + Mobile Phone + Company Credit Card + Pension + 22 days holiday rising to 25 with service + bank holidays. Want to become a big fish in a small pond and be instrumental in the further growth of this global business throughout the UK? Does working f click apply for full job details
JAMES GEORGE RECRUITMENT LIMITED
Twickenham, London
Wholesale Account Manager Asset Finance South-East England Good Basic salary with excellent Bonus and Benefits package James George Recruitment have partnered with a leading Asset Finance House in their search for a Wholesale Account Manager to join their Technology solutions team. The main purpose of this is role is to build and maintain excellent relationships with vendor, dealer, reseller and bro click apply for full job details
Nov 19, 2025
Full time
Wholesale Account Manager Asset Finance South-East England Good Basic salary with excellent Bonus and Benefits package James George Recruitment have partnered with a leading Asset Finance House in their search for a Wholesale Account Manager to join their Technology solutions team. The main purpose of this is role is to build and maintain excellent relationships with vendor, dealer, reseller and bro click apply for full job details
AIG is currently looking for a Senior Property Account Risk Engineer to join our United Kingdom Property division, and support the London Commercial Property book of business. The position will be based at our office in London and report into the Assistant Zonal Engineering Manager - UK and Ireland. Our Commercial Property Engineers work closely with the Property UW team, in addition to engaging with our key corporate, to deliver our risk engineering client service programs. Account Engineers (AE) form an integral part of the UW process and where AEs are the focal point of all Engineering activities. The primary focus for AE team is to service the accounts for our UWs and support them on risk selection and portfolio management. External Client Engagement include RI follow ups and annual meetings. How you'll make an impact Support our team in Pacific to provide engineering oversight to the regional underwriting office for commercial property accounts, as well as completion of Account Summary Reports for prospective new business and renewal accounts. - Support underwriters with submissions by establishing key account measures such as MFL and NLE to determine underwriting capacity; risk ratings; quality of risk; evaluate risk recommendation compliance and risk consulting service needs in line with AIG Guidelines. - Provide engineering services that enhance underwriting performance by helping reduce overall account loss potential, improve account risk quality through risk assessments and risk improvement consultations. - Manage the property engineering Client Service Process (CSP) including service plan development, service coordination, report reviews, recommendation handling and stewardship of the account. - Develop field engineering service and survey plans, review completed reports, provide technical loss control assistance to engineers, clients, perform marketing functions for new & renewal business. Position requirements AIG strives to be a highly client focused organization, something that should be reflected in your social skills, personal structure and high quality in every output of work performed. This candidate will report to Assistant Zonal Engineering Manager - UK and Ireland and have the following abilities; - Ability to write clear and concise overviews and reports;- Strong interpersonal, verbal and written communication skills- Ability to work within a team environment and autonomously;- Working knowledge of Internationally recognized fire protection standards (e.g. NFPA Codes, FM Data Sheets, etc) as well as local asset protection standards (required). Preference is to be Highly Protected Risk (HPR) trained;- Good analytical skills;- Strong presentation skills;- Significant experience within the insurance industryAt AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of inclusion We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to Area:UW - UnderwritingAIG Europe S.A. (U.K. Branch) & American International Group UK Ltd
Nov 19, 2025
Full time
AIG is currently looking for a Senior Property Account Risk Engineer to join our United Kingdom Property division, and support the London Commercial Property book of business. The position will be based at our office in London and report into the Assistant Zonal Engineering Manager - UK and Ireland. Our Commercial Property Engineers work closely with the Property UW team, in addition to engaging with our key corporate, to deliver our risk engineering client service programs. Account Engineers (AE) form an integral part of the UW process and where AEs are the focal point of all Engineering activities. The primary focus for AE team is to service the accounts for our UWs and support them on risk selection and portfolio management. External Client Engagement include RI follow ups and annual meetings. How you'll make an impact Support our team in Pacific to provide engineering oversight to the regional underwriting office for commercial property accounts, as well as completion of Account Summary Reports for prospective new business and renewal accounts. - Support underwriters with submissions by establishing key account measures such as MFL and NLE to determine underwriting capacity; risk ratings; quality of risk; evaluate risk recommendation compliance and risk consulting service needs in line with AIG Guidelines. - Provide engineering services that enhance underwriting performance by helping reduce overall account loss potential, improve account risk quality through risk assessments and risk improvement consultations. - Manage the property engineering Client Service Process (CSP) including service plan development, service coordination, report reviews, recommendation handling and stewardship of the account. - Develop field engineering service and survey plans, review completed reports, provide technical loss control assistance to engineers, clients, perform marketing functions for new & renewal business. Position requirements AIG strives to be a highly client focused organization, something that should be reflected in your social skills, personal structure and high quality in every output of work performed. This candidate will report to Assistant Zonal Engineering Manager - UK and Ireland and have the following abilities; - Ability to write clear and concise overviews and reports;- Strong interpersonal, verbal and written communication skills- Ability to work within a team environment and autonomously;- Working knowledge of Internationally recognized fire protection standards (e.g. NFPA Codes, FM Data Sheets, etc) as well as local asset protection standards (required). Preference is to be Highly Protected Risk (HPR) trained;- Good analytical skills;- Strong presentation skills;- Significant experience within the insurance industryAt AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of inclusion We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to Area:UW - UnderwritingAIG Europe S.A. (U.K. Branch) & American International Group UK Ltd
An exciting job opportunity has arisen for an experienced and Sales Manager to work for a global leader in techncial solutions primarily selling into the aerospace and defence communities and oem contractors. This job will see you building and developing existing accounts along with winning new business and expanding your portfolio of clients click apply for full job details
Nov 19, 2025
Full time
An exciting job opportunity has arisen for an experienced and Sales Manager to work for a global leader in techncial solutions primarily selling into the aerospace and defence communities and oem contractors. This job will see you building and developing existing accounts along with winning new business and expanding your portfolio of clients click apply for full job details
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Product Marketing Manager - Commercial Services in the United Kingdom. As a Senior Product Marketing Manager, you will play a central role in defining go-to-market strategies and driving the success of digital tools that empower small and medium-sized businesses worldwide. You will be responsible for positioning innovative e-commerce, CRM, and booking solutions, ensuring that their value resonates with customers. Collaborating with cross functional teams, you will combine market insights, customer understanding, and storytelling to influence growth and product adoption. This role offers an opportunity to make a tangible impact on the small business ecosystem through scalable, customer centric marketing strategies. You'll thrive in a data driven, creative environment where innovation and collaboration define success. Accountabilities Lead the end to end go to market strategy for new product launches, ensuring successful positioning and adoption among small business owners. Conduct in-depth market research, competitive analysis, and customer interviews to uncover insights that shape product roadmaps. Define clear, compelling messaging and positioning that highlights product benefits and differentiates them in the market. Collaborate with Product, Growth, and Marketing teams to craft campaigns that drive user engagement and retention. Monitor product performance metrics such as adoption, usage, and revenue to refine marketing approaches and ensure measurable impact. Align stakeholders across departments to deliver consistent communication and unified go to market execution. Requirements 7+ years of experience in product marketing within B2B SaaS, fintech, or related industries, ideally managing subscription or tiered pricing models. Proven experience leading go to market campaigns that achieved measurable growth or adoption outcomes. Strong analytical skills with the ability to translate data insights into actionable marketing plans. Excellent communication and storytelling abilities to craft compelling narratives that connect with target audiences. Outstanding project management and multitasking skills, thriving in fast paced environments. A collaborative mindset, proactive problem solving abilities, and comfort working with cross functional teams. Target driven and results oriented, with a focus on achieving business and growth objectives. Benefits Competitive salary and share options. Flexible working options and hybrid arrangements. 25 days of paid holiday, with the option to purchase additional days. Three paid volunteering or learning days per year. Sabbatical leave opportunities. Personal learning and development budget to support career growth. Comprehensive health coverage, including dental, life, and vitality insurance. Access to a global mental well being platform and enhanced family friendly leave. Salary sacrifice benefits such as nursery schemes. Work from home equipment budget and vibrant office space with snacks and coffee. Regular team social events and an inclusive, collaborative culture. Thank you for your interest!
Nov 19, 2025
Full time
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Product Marketing Manager - Commercial Services in the United Kingdom. As a Senior Product Marketing Manager, you will play a central role in defining go-to-market strategies and driving the success of digital tools that empower small and medium-sized businesses worldwide. You will be responsible for positioning innovative e-commerce, CRM, and booking solutions, ensuring that their value resonates with customers. Collaborating with cross functional teams, you will combine market insights, customer understanding, and storytelling to influence growth and product adoption. This role offers an opportunity to make a tangible impact on the small business ecosystem through scalable, customer centric marketing strategies. You'll thrive in a data driven, creative environment where innovation and collaboration define success. Accountabilities Lead the end to end go to market strategy for new product launches, ensuring successful positioning and adoption among small business owners. Conduct in-depth market research, competitive analysis, and customer interviews to uncover insights that shape product roadmaps. Define clear, compelling messaging and positioning that highlights product benefits and differentiates them in the market. Collaborate with Product, Growth, and Marketing teams to craft campaigns that drive user engagement and retention. Monitor product performance metrics such as adoption, usage, and revenue to refine marketing approaches and ensure measurable impact. Align stakeholders across departments to deliver consistent communication and unified go to market execution. Requirements 7+ years of experience in product marketing within B2B SaaS, fintech, or related industries, ideally managing subscription or tiered pricing models. Proven experience leading go to market campaigns that achieved measurable growth or adoption outcomes. Strong analytical skills with the ability to translate data insights into actionable marketing plans. Excellent communication and storytelling abilities to craft compelling narratives that connect with target audiences. Outstanding project management and multitasking skills, thriving in fast paced environments. A collaborative mindset, proactive problem solving abilities, and comfort working with cross functional teams. Target driven and results oriented, with a focus on achieving business and growth objectives. Benefits Competitive salary and share options. Flexible working options and hybrid arrangements. 25 days of paid holiday, with the option to purchase additional days. Three paid volunteering or learning days per year. Sabbatical leave opportunities. Personal learning and development budget to support career growth. Comprehensive health coverage, including dental, life, and vitality insurance. Access to a global mental well being platform and enhanced family friendly leave. Salary sacrifice benefits such as nursery schemes. Work from home equipment budget and vibrant office space with snacks and coffee. Regular team social events and an inclusive, collaborative culture. Thank you for your interest!
Opus Enterprise Ltd T/A Real Recruitment
New Malden, Surrey
IT Solutions Sales Account Manager Do you have a 3+ years current Cloud / Data Centre Solutions Sales in the UK? Data storage / backup sales, Server / Storage DC & Cloud Sales, Security resilience sales A multi-award-winning provider of data protection, cybersecurity, cloud storage, and IT solutions, is seeking a number of proven Sales Account Managers with around 2 - 3 years experience in Data Stora click apply for full job details
Nov 19, 2025
Full time
IT Solutions Sales Account Manager Do you have a 3+ years current Cloud / Data Centre Solutions Sales in the UK? Data storage / backup sales, Server / Storage DC & Cloud Sales, Security resilience sales A multi-award-winning provider of data protection, cybersecurity, cloud storage, and IT solutions, is seeking a number of proven Sales Account Managers with around 2 - 3 years experience in Data Stora click apply for full job details
Experience Oxfordshire is the official Destination Management Organisation (DMO) and Local Visitor Economy Partnership (LVEP) for Oxfordshire. It is the trading arm of the parent charity, Experience Oxfordshire Charitable Trust, and is a not for profit partnership organisation that is committed to the promotion, management, and development of Oxfordshire as a great destination to live, work, visit and do business. The DMO seeks to improve growth and productivity across Oxfordshire's visitor economy through the provision of essential business advice and support services to our partners. Experience Oxfordshire was one of the first destinations in England to gain LVEP status from national tourist board, VisitEngland. As an LVEP, Experience Oxfordshire is recognised as a high performing organisation, supporting collaborative working both locally, through its network of partners and those with interest in the visitor economy, and nationally on shared priorities. Read our Highlights 2023/24 publication which showcases the impact and reach of our work. Highlights Brochure by Experience Oxfordshire - Issuu. The visitor economy is vitally important to Oxfordshire. Prior to the Covid 19 pandemic each year Oxfordshire welcomed over 30 million visitors to the County who spent £2.3 billion in the local economy which supported over 40,000 jobs - 12 % of all jobs across Oxfordshire. Our organisation is funded in part by partners from all sectors of the Oxfordshire economy, including hotels, retail, events, transport and restaurants. We work with our partners to collectively promote their products and services and grow the visitor economy across Oxfordshire through a variety of B2B and B2C channels. The rest of our income comes from providing services such as travel trade, MICE referrals, commissioned services and consultancy, and operating the award winning Oxford Official Walking Tours. More information: The Role This exciting new and broad ranging role is ideal for an experienced business development manager to play a leading role in the visitor economy and drive transformational change across Experience Oxfordshire, significantly contributing to the organisation's sustainability. We are looking for someone with significant experience in successful grant application, management and delivery, alongside strong commercial acumen to develop new revenue opportunities. The role would be suitable for someone looking to join a small, collaborative team with big plans for future growth. The individual should be innovative and creative, with strong partnership skills and a passion for Oxfordshire and the visitor economy. Main Responsibilities Lead on developing and delivering new income stream opportunities for the organisation. Support and enhance existing commercial services across the organisation. Develop large scale funding bids to deliver strong added value for Oxfordshire that address key challenges and priorities for the visitor economy. Identify, develop and implement a new grant programme of activity that highlights new opportunities and manage the process from application to delivery. Identify opportunities and secure income for grant funded projects, operating as project manager for funded projects. Work across the organisation to meet and exceed income targets. Apply for and deliver funded programmes ensuring projects are delivered to a high standard, providing demonstrable impact and value for the funder, the destination and stakeholders, while maximising revenue for the organisation. Be accountable for delivery against agreed financial and service targets. Develop and deliver innovative solutions for the organisation that provide a sustainable revenue stream. Develop a commercial strategy for new business that drives additional income through commissioned services, marketing, partnership, business events and tours activities. Support the development of strategic stakeholder partnerships across the County, identifying opportunities for collaboration on visitor economy projects. Ensure that appropriate and accurate management information is available. Work across the organisation to ensure services are delivered in a joined up manner. Maintain appropriate internal and external networks. Ensure the activities of commercial services are safe and comply with applicable legislation and regulation. Ensure opportunities to generate income are optimised and services delivered in a cost effective and sustainable manner against agreed targets. Undertake any duties commensurate with the post as requested by the CEO. Communication Internally: CEO, Marketing and Partnership, Oxford Official Walking Tours and Finance departments (Board of Directors and Trustees as required). Externally: Experience Oxfordshire partners, stakeholders, Local Authorities and national agencies as appropriate. Further Details Responsible to: Chief Executive Officer Direct reports: None Location: Office Based Role at Langford Locks, Kidlington, Oxfordshire OX5 1HZ Salary: Up to £40k per annum depending on experience (pro rata for part time) Hours: Part Time or Full Time considered - minimum 24 hours per week Company Benefits: 25 days annual leave (inclusive of Christmas office closure) plus bank holidays, statutory employee pension scheme, access to company 'Perks for Partners' discounts across Oxfordshire providing significant savings, regular team social events, free parking on site. Office Hours: Monday - Thursday 8.30am - 5pm and Friday 8.30am - 3.30pm For further information and to apply for the role please contact Strong Recruitment at or call . Applications will require your CV and covering letter outlining why you are interested and why you think you would be suitable for the role. Please note applications without a CV will not be considered.
Nov 19, 2025
Full time
Experience Oxfordshire is the official Destination Management Organisation (DMO) and Local Visitor Economy Partnership (LVEP) for Oxfordshire. It is the trading arm of the parent charity, Experience Oxfordshire Charitable Trust, and is a not for profit partnership organisation that is committed to the promotion, management, and development of Oxfordshire as a great destination to live, work, visit and do business. The DMO seeks to improve growth and productivity across Oxfordshire's visitor economy through the provision of essential business advice and support services to our partners. Experience Oxfordshire was one of the first destinations in England to gain LVEP status from national tourist board, VisitEngland. As an LVEP, Experience Oxfordshire is recognised as a high performing organisation, supporting collaborative working both locally, through its network of partners and those with interest in the visitor economy, and nationally on shared priorities. Read our Highlights 2023/24 publication which showcases the impact and reach of our work. Highlights Brochure by Experience Oxfordshire - Issuu. The visitor economy is vitally important to Oxfordshire. Prior to the Covid 19 pandemic each year Oxfordshire welcomed over 30 million visitors to the County who spent £2.3 billion in the local economy which supported over 40,000 jobs - 12 % of all jobs across Oxfordshire. Our organisation is funded in part by partners from all sectors of the Oxfordshire economy, including hotels, retail, events, transport and restaurants. We work with our partners to collectively promote their products and services and grow the visitor economy across Oxfordshire through a variety of B2B and B2C channels. The rest of our income comes from providing services such as travel trade, MICE referrals, commissioned services and consultancy, and operating the award winning Oxford Official Walking Tours. More information: The Role This exciting new and broad ranging role is ideal for an experienced business development manager to play a leading role in the visitor economy and drive transformational change across Experience Oxfordshire, significantly contributing to the organisation's sustainability. We are looking for someone with significant experience in successful grant application, management and delivery, alongside strong commercial acumen to develop new revenue opportunities. The role would be suitable for someone looking to join a small, collaborative team with big plans for future growth. The individual should be innovative and creative, with strong partnership skills and a passion for Oxfordshire and the visitor economy. Main Responsibilities Lead on developing and delivering new income stream opportunities for the organisation. Support and enhance existing commercial services across the organisation. Develop large scale funding bids to deliver strong added value for Oxfordshire that address key challenges and priorities for the visitor economy. Identify, develop and implement a new grant programme of activity that highlights new opportunities and manage the process from application to delivery. Identify opportunities and secure income for grant funded projects, operating as project manager for funded projects. Work across the organisation to meet and exceed income targets. Apply for and deliver funded programmes ensuring projects are delivered to a high standard, providing demonstrable impact and value for the funder, the destination and stakeholders, while maximising revenue for the organisation. Be accountable for delivery against agreed financial and service targets. Develop and deliver innovative solutions for the organisation that provide a sustainable revenue stream. Develop a commercial strategy for new business that drives additional income through commissioned services, marketing, partnership, business events and tours activities. Support the development of strategic stakeholder partnerships across the County, identifying opportunities for collaboration on visitor economy projects. Ensure that appropriate and accurate management information is available. Work across the organisation to ensure services are delivered in a joined up manner. Maintain appropriate internal and external networks. Ensure the activities of commercial services are safe and comply with applicable legislation and regulation. Ensure opportunities to generate income are optimised and services delivered in a cost effective and sustainable manner against agreed targets. Undertake any duties commensurate with the post as requested by the CEO. Communication Internally: CEO, Marketing and Partnership, Oxford Official Walking Tours and Finance departments (Board of Directors and Trustees as required). Externally: Experience Oxfordshire partners, stakeholders, Local Authorities and national agencies as appropriate. Further Details Responsible to: Chief Executive Officer Direct reports: None Location: Office Based Role at Langford Locks, Kidlington, Oxfordshire OX5 1HZ Salary: Up to £40k per annum depending on experience (pro rata for part time) Hours: Part Time or Full Time considered - minimum 24 hours per week Company Benefits: 25 days annual leave (inclusive of Christmas office closure) plus bank holidays, statutory employee pension scheme, access to company 'Perks for Partners' discounts across Oxfordshire providing significant savings, regular team social events, free parking on site. Office Hours: Monday - Thursday 8.30am - 5pm and Friday 8.30am - 3.30pm For further information and to apply for the role please contact Strong Recruitment at or call . Applications will require your CV and covering letter outlining why you are interested and why you think you would be suitable for the role. Please note applications without a CV will not be considered.
We exist to help people and the planet-it's a big statement, but one you'll wear with pride. Reboxed is a purpose-driven recommerce platform transforming the way people buy, sell, and think about used tech. With a mission to rehome 100 million devices by 2030, we're tackling e-waste and promoting a circular economy. As a certified B Corp, we're creating the world's best platform to sell, swap, and shop preloved tech-all while planting five trees for every device sold. After growing 150% this year, we're seeking a Head of Operations to lead and optimize our operational structure. This is a unique opportunity to join a fast-growing organization, directly manage a high-performing team, and help shape scalable processes that will take us from £5m to £25m in revenue. You'll make a tangible impact on our business, our customers, and the planet. The Role The Head of Operations will be a detailed oriented person, with a passion for processes and systems. You'll report directly to the Founders and work closely with the Chief of Staff to lead and manage supply chain, logistics, customer service, and operational systems. You'll manage a team of three (Customer Service Lead, Operations Manager, and Supply Chain Lead), as well as warehouse operations and external partners. This is a hands-on leadership role that requires excellent communication, strategic thinking, and operational expertise. You'll have the chance to design scalable infrastructure, improve processes, and collaborate across teams to deliver exceptional customer experiences. If you're motivated by solving operational challenges and want to join a company creating a positive impact on people and the planet, this is the role for you. Your Mission (If You Choose to Accept It) At Reboxed you'll get the opportunity to shape and scale the operational backbone of a fast-growing recommerce business, helping us to drive operational excellence and improve margins through optimisations and new initiatives. 1. Leadership and Team Management Lead and manage our internal team of supply chain management and operations manager, alongside , our 3PL providers external partners and internal finance teams. Build and nurture a high-performing, collaborative team culture aligned with Reboxed's mission and values. Oversee professional development initiatives to ensure team members thrive and grow with the business. Work closely with marketing and product teams to align on ecommerce and trade-in campaigns, pricing strategies, and operational initiatives. 2. Supply Chain & Logistics Manage end-to-end supply chain operations, including grading, warehousing, and 3PL partnerships. Optimize inventory flow and collaborate with partners to improve NPS, reduce return rates, and enhance the shipping experience. Assess, onboard, and manage a network of last-mile partners to ensure seamless delivery for customers and vendors. Build scalable, innovative processes to ensure long-term growth to handle higher trade-in volumes and partnerships without significant additional headcount. 3. Customer Experience & Retention Improve customer repair processes through partnerships with offline repair providers. Ensure customers have clear communication on timelines for receiving products, replacements, or refunds. Optimize reverse logistics to reduce friction for trade-ins and returns, improving retention and satisfaction. Collaborate with the Customer Service Lead to improve NPS, CSAT scores, and SLAs. 4. Systems & Scalability Evaluate, implement, and maintain scalable systems to automate workflows and improve operational efficiency. Ensure seamless data integration and real-time reporting for inventory, logistics, and customer metrics. Identify and implement automation opportunities (e.g., AI-driven inventory systems, chatbots) to support scalability. Develop systems to support future international expansion, including regulatory compliance and 3PL partnerships. 5. Financial & Performance Reporting Collaborate with finance to create robust financial and operational reporting systems. Track and report on KPIs across inventory, logistics, and customer experience. Actively monitor unit economics to optimize gross margins and identify cost-saving opportunities. We're looking for a results-driven, high-energy leader who isn't afraid to ask tough questions, challenge the status quo, and hold themselves and others accountable. You thrive in a fast-paced environment, are vocal about opportunities for improvement, and bring a solutions-focused mindset to every challenge. You value transparency and open communication, building trust by being honest and direct. Hardworking and relentless in the pursuit of excellence, you set the standard for your team and inspire them to deliver exceptional results. Key Skills and Experience 8-10 years of experience in operations, supply chain, or logistics roles, preferably in a high-growth startup or ecommerce business. Proven experience scaling a business from £5m to £25m in revenue. Strong leadership and team management skills, with experience managing internal teams and external partners. Excellent communication skills to collaborate across teams and with external stakeholders. Data-driven decision-maker with strong financial acumen and reporting skills. Passion for sustainability and the circular economy. Demonstrated ability to implement scalable systems and processes, including automation tools. Why Join Reboxed? Purpose-Driven: Join a company making a tangible impact on the planet. Leadership Role: Be part of the senior team shaping the future of Reboxed. Career Growth: Build and lead a high-performing team while driving operational excellence. Competitive salary and EMI stock options. Flexible hybrid working model. 30 days of annual leave, plus time off for community and social impact. Personal L&D budget to support your professional growth. Gym access and events at The Ministry workspace. Ready to make an impact? Cool, let's do this. To apply, send your CV and cover letter to , and our team will guide you through the next steps.
Nov 19, 2025
Full time
We exist to help people and the planet-it's a big statement, but one you'll wear with pride. Reboxed is a purpose-driven recommerce platform transforming the way people buy, sell, and think about used tech. With a mission to rehome 100 million devices by 2030, we're tackling e-waste and promoting a circular economy. As a certified B Corp, we're creating the world's best platform to sell, swap, and shop preloved tech-all while planting five trees for every device sold. After growing 150% this year, we're seeking a Head of Operations to lead and optimize our operational structure. This is a unique opportunity to join a fast-growing organization, directly manage a high-performing team, and help shape scalable processes that will take us from £5m to £25m in revenue. You'll make a tangible impact on our business, our customers, and the planet. The Role The Head of Operations will be a detailed oriented person, with a passion for processes and systems. You'll report directly to the Founders and work closely with the Chief of Staff to lead and manage supply chain, logistics, customer service, and operational systems. You'll manage a team of three (Customer Service Lead, Operations Manager, and Supply Chain Lead), as well as warehouse operations and external partners. This is a hands-on leadership role that requires excellent communication, strategic thinking, and operational expertise. You'll have the chance to design scalable infrastructure, improve processes, and collaborate across teams to deliver exceptional customer experiences. If you're motivated by solving operational challenges and want to join a company creating a positive impact on people and the planet, this is the role for you. Your Mission (If You Choose to Accept It) At Reboxed you'll get the opportunity to shape and scale the operational backbone of a fast-growing recommerce business, helping us to drive operational excellence and improve margins through optimisations and new initiatives. 1. Leadership and Team Management Lead and manage our internal team of supply chain management and operations manager, alongside , our 3PL providers external partners and internal finance teams. Build and nurture a high-performing, collaborative team culture aligned with Reboxed's mission and values. Oversee professional development initiatives to ensure team members thrive and grow with the business. Work closely with marketing and product teams to align on ecommerce and trade-in campaigns, pricing strategies, and operational initiatives. 2. Supply Chain & Logistics Manage end-to-end supply chain operations, including grading, warehousing, and 3PL partnerships. Optimize inventory flow and collaborate with partners to improve NPS, reduce return rates, and enhance the shipping experience. Assess, onboard, and manage a network of last-mile partners to ensure seamless delivery for customers and vendors. Build scalable, innovative processes to ensure long-term growth to handle higher trade-in volumes and partnerships without significant additional headcount. 3. Customer Experience & Retention Improve customer repair processes through partnerships with offline repair providers. Ensure customers have clear communication on timelines for receiving products, replacements, or refunds. Optimize reverse logistics to reduce friction for trade-ins and returns, improving retention and satisfaction. Collaborate with the Customer Service Lead to improve NPS, CSAT scores, and SLAs. 4. Systems & Scalability Evaluate, implement, and maintain scalable systems to automate workflows and improve operational efficiency. Ensure seamless data integration and real-time reporting for inventory, logistics, and customer metrics. Identify and implement automation opportunities (e.g., AI-driven inventory systems, chatbots) to support scalability. Develop systems to support future international expansion, including regulatory compliance and 3PL partnerships. 5. Financial & Performance Reporting Collaborate with finance to create robust financial and operational reporting systems. Track and report on KPIs across inventory, logistics, and customer experience. Actively monitor unit economics to optimize gross margins and identify cost-saving opportunities. We're looking for a results-driven, high-energy leader who isn't afraid to ask tough questions, challenge the status quo, and hold themselves and others accountable. You thrive in a fast-paced environment, are vocal about opportunities for improvement, and bring a solutions-focused mindset to every challenge. You value transparency and open communication, building trust by being honest and direct. Hardworking and relentless in the pursuit of excellence, you set the standard for your team and inspire them to deliver exceptional results. Key Skills and Experience 8-10 years of experience in operations, supply chain, or logistics roles, preferably in a high-growth startup or ecommerce business. Proven experience scaling a business from £5m to £25m in revenue. Strong leadership and team management skills, with experience managing internal teams and external partners. Excellent communication skills to collaborate across teams and with external stakeholders. Data-driven decision-maker with strong financial acumen and reporting skills. Passion for sustainability and the circular economy. Demonstrated ability to implement scalable systems and processes, including automation tools. Why Join Reboxed? Purpose-Driven: Join a company making a tangible impact on the planet. Leadership Role: Be part of the senior team shaping the future of Reboxed. Career Growth: Build and lead a high-performing team while driving operational excellence. Competitive salary and EMI stock options. Flexible hybrid working model. 30 days of annual leave, plus time off for community and social impact. Personal L&D budget to support your professional growth. Gym access and events at The Ministry workspace. Ready to make an impact? Cool, let's do this. To apply, send your CV and cover letter to , and our team will guide you through the next steps.
Job Title General Manager - NEC Exhibitions Salary £75,000 per annum plus benefits Reports to Venue Director/Operations Director Overview Levy is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Principality Stadium, Scottish Event Campus (SEC) and ExCel London. We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. Focused on 'doing the right thing' for our people and the planet. sustainability, wellbeing, diversity, and inclusion are at the heart of what we do. We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage. Role Purpose As General Manager; this is a high-profile opportunity to lead Levy's food and beverage operations for our new partnership with the NEC; responsible for the delivery of operations within Exhibitions. This is a newly created role as part of our structure at one of the UK's most iconic destinations for exhibitions, conferences, and live events. It's all about taking full accountability for a world-class food and beverage experience, aligned with the NEC's ambition to be a world-leading events destination. The role requires a senior hospitality professional with proven experience in large scale F&B operations across exhibitions, conferences, or live event venues. With strong leadership skills, commercial acumen, and a genuine passion for food and service, you will drive quality, innovation, and consistency, ensuring every guest touchpoint reflects the NEC and Levy's shared commitment to excellence. As General Manager, you will work closely with the NEC Group to deliver the catering strategy, lead transformation projects across multiple outlets and hospitality spaces, and ensure the operation meets both commercial and guest experience objectives. You will have overall responsibility for team leadership, operational standards, and financial performance across the NEC Exhibitions portfolio. Key Responsibilities Strategy & Planning Work with NEC Group and Levy leadership to define and deliver the food and beverage strategy. Develop tactical and operational plans with measurable outcomes and pacey execution. Monitor competitor activity and market trends to inform innovation and maintain a leading position. Support the planning and delivery of capital investment, refurbishment and innovation projects across the NEC estate. Operations Delivery Take overall ownership of daily F&B operations, ensuring consistent quality, service standards, and readiness to trade. Oversee multiple formats, including retail catering, hospitality, and premium experiences. Drive continuous improvement and innovation in food, drink, and guest experience. Ensure Levy and NEC brand standards are delivered across all outlets and services. Lead compliance with health, safety, and food safety policies. Manage supplier and contractor relationships to ensure effective service delivery and cost control. People & Culture Lead, inspire, and develop a large team of fixed and variable colleagues. Build and maintain a guest-focused, high-energy culture across all departments. Oversee effective workforce planning, recruitment and deployment of large casual pools to meet event demands. Ensure performance management, training and succession planning frameworks are embedded. Recognise and reward achievement, while ensuring HR and legal compliance at all times. Finance & Growth Take full commercial accountability for NEC Exhibitions' food and beverage operations. Deliver accurate budgets, forecasts, and P&Ls in partnership with the Finance Manager. Monitor and analyse performance data, guest feedback, and financial results to identify growth opportunities. Work with Levy culinary and marketing specialists to drive product development, innovation and increased spend per transaction. Maintain tight control of operating costs, ensuring delivery against agreed financial targets. Person Specification Minimum 5 years' senior management experience in large-scale, multi-site food and beverage operations. Proven track record of leading operations in high-profile venues such as exhibitions, arenas, stadiums, or conference centres. Strong commercial acumen with previous P&L accountability. Demonstrated ability to lead and motivate large, diverse operational teams, including both fixed and variable staff. Experience of implementing change programmes and delivering transformation projects. Skilled in building effective client relationships and influencing at senior level. Excellent communication skills, with the ability to engage confidently across all stakeholder groups. Passion for food and hospitality, with a focus on delivering quality and innovation. Structured, organised and capable of managing multiple priorities with agility. Resilient and solutions-focused, with strong problem solving skills. Flexible and willing to work evenings and weekends in line with the events calendar.
Nov 19, 2025
Full time
Job Title General Manager - NEC Exhibitions Salary £75,000 per annum plus benefits Reports to Venue Director/Operations Director Overview Levy is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Principality Stadium, Scottish Event Campus (SEC) and ExCel London. We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. Focused on 'doing the right thing' for our people and the planet. sustainability, wellbeing, diversity, and inclusion are at the heart of what we do. We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage. Role Purpose As General Manager; this is a high-profile opportunity to lead Levy's food and beverage operations for our new partnership with the NEC; responsible for the delivery of operations within Exhibitions. This is a newly created role as part of our structure at one of the UK's most iconic destinations for exhibitions, conferences, and live events. It's all about taking full accountability for a world-class food and beverage experience, aligned with the NEC's ambition to be a world-leading events destination. The role requires a senior hospitality professional with proven experience in large scale F&B operations across exhibitions, conferences, or live event venues. With strong leadership skills, commercial acumen, and a genuine passion for food and service, you will drive quality, innovation, and consistency, ensuring every guest touchpoint reflects the NEC and Levy's shared commitment to excellence. As General Manager, you will work closely with the NEC Group to deliver the catering strategy, lead transformation projects across multiple outlets and hospitality spaces, and ensure the operation meets both commercial and guest experience objectives. You will have overall responsibility for team leadership, operational standards, and financial performance across the NEC Exhibitions portfolio. Key Responsibilities Strategy & Planning Work with NEC Group and Levy leadership to define and deliver the food and beverage strategy. Develop tactical and operational plans with measurable outcomes and pacey execution. Monitor competitor activity and market trends to inform innovation and maintain a leading position. Support the planning and delivery of capital investment, refurbishment and innovation projects across the NEC estate. Operations Delivery Take overall ownership of daily F&B operations, ensuring consistent quality, service standards, and readiness to trade. Oversee multiple formats, including retail catering, hospitality, and premium experiences. Drive continuous improvement and innovation in food, drink, and guest experience. Ensure Levy and NEC brand standards are delivered across all outlets and services. Lead compliance with health, safety, and food safety policies. Manage supplier and contractor relationships to ensure effective service delivery and cost control. People & Culture Lead, inspire, and develop a large team of fixed and variable colleagues. Build and maintain a guest-focused, high-energy culture across all departments. Oversee effective workforce planning, recruitment and deployment of large casual pools to meet event demands. Ensure performance management, training and succession planning frameworks are embedded. Recognise and reward achievement, while ensuring HR and legal compliance at all times. Finance & Growth Take full commercial accountability for NEC Exhibitions' food and beverage operations. Deliver accurate budgets, forecasts, and P&Ls in partnership with the Finance Manager. Monitor and analyse performance data, guest feedback, and financial results to identify growth opportunities. Work with Levy culinary and marketing specialists to drive product development, innovation and increased spend per transaction. Maintain tight control of operating costs, ensuring delivery against agreed financial targets. Person Specification Minimum 5 years' senior management experience in large-scale, multi-site food and beverage operations. Proven track record of leading operations in high-profile venues such as exhibitions, arenas, stadiums, or conference centres. Strong commercial acumen with previous P&L accountability. Demonstrated ability to lead and motivate large, diverse operational teams, including both fixed and variable staff. Experience of implementing change programmes and delivering transformation projects. Skilled in building effective client relationships and influencing at senior level. Excellent communication skills, with the ability to engage confidently across all stakeholder groups. Passion for food and hospitality, with a focus on delivering quality and innovation. Structured, organised and capable of managing multiple priorities with agility. Resilient and solutions-focused, with strong problem solving skills. Flexible and willing to work evenings and weekends in line with the events calendar.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As a Director, you will be managing a portfolio and be responsible for the timely completion and quality delivery of engagements. You will support the Partners with project work, build excellent relationships, initiate, and deliver marketing and business development projects and work with the senior members of the London Valuation Team in developing the business. You'll be someone with: Significant valuation experience at a sufficiently senior level gained in another professional services firm. Proficiency in a number of valuation techniques including: discounted cash flow, multiples analysis, options and other derivatives pricing, intangible asset and tax valuation approaches. Proven people leadership skills and commitment to developing teams. Strong Quality & Risk and Commercial Management skills. Adept ability to interpret financial statements in the context of valuations. Strong commercial acumen and ability to understand the internal and external drivers of value for a given asset. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise, and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6, 500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Nov 19, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As a Director, you will be managing a portfolio and be responsible for the timely completion and quality delivery of engagements. You will support the Partners with project work, build excellent relationships, initiate, and deliver marketing and business development projects and work with the senior members of the London Valuation Team in developing the business. You'll be someone with: Significant valuation experience at a sufficiently senior level gained in another professional services firm. Proficiency in a number of valuation techniques including: discounted cash flow, multiples analysis, options and other derivatives pricing, intangible asset and tax valuation approaches. Proven people leadership skills and commitment to developing teams. Strong Quality & Risk and Commercial Management skills. Adept ability to interpret financial statements in the context of valuations. Strong commercial acumen and ability to understand the internal and external drivers of value for a given asset. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise, and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6, 500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story: Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. In the role of Project Principal Engineering, we'll count on you to: Direct and coordinate work of single or multidiscipline teams throughout the project's lifecycle (from development & initiation to close out). Be responsible for any project assignment regardless of size, visibility, number of disciplines, technical complexity or number of staff. Produce and coordinate several projects concurrently. Establish client relations and be involved with marketing, contractual, design and production meetings. Conduct work sessions for deliverable development in conjunction with other staff and stakeholders. Coordinate staffing and workload through entire project life cycle, and ensure completion of deliverables on schedule. Track financial aspects of projects, and coordinate and adjust work effort with team to ensure that work is completed within parameters of agreed to budget and schedule. Work with the Accounting, Operational and Business leadership for periodic project reviews. Implement QA/QC procedures. Supervise large project staffs and act as mentor for less experienced project managers. Perform other duties as needed. Preferred Qualifications PMP certification. Required Qualifications Bachelor's degree in Engineering. 15 years related experience. A minimum of 7 years project management experience. Requires a professional engineering license recognized by the licensing board for the location of the position offered. Example: Professional Engineer (PE or P.Eng) license. MS Office and MS Project experience is required (Access experience would be a plus). Demonstrated leadership, business development and strategic planning skills. An attitude and commitment to being an active participant of our employee owned culture is a must. What We Believe HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Primary Location United Kingdom - Scotland - Glasgow Schedule Full time Employee Status Regular Business Class: Program Management Job Posting At HDR, we are committed to the principles of employment equity. We are an affirmative action and equal opportunity employer. We consider all qualified applicants, regardless of criminal histories, arrest and conviction records. Ready to learn more? Let's work together to make great things possible. We design solutions to the world's greatest challenges. We're always looking for great talent to join our global teams.
Nov 19, 2025
Full time
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story: Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. In the role of Project Principal Engineering, we'll count on you to: Direct and coordinate work of single or multidiscipline teams throughout the project's lifecycle (from development & initiation to close out). Be responsible for any project assignment regardless of size, visibility, number of disciplines, technical complexity or number of staff. Produce and coordinate several projects concurrently. Establish client relations and be involved with marketing, contractual, design and production meetings. Conduct work sessions for deliverable development in conjunction with other staff and stakeholders. Coordinate staffing and workload through entire project life cycle, and ensure completion of deliverables on schedule. Track financial aspects of projects, and coordinate and adjust work effort with team to ensure that work is completed within parameters of agreed to budget and schedule. Work with the Accounting, Operational and Business leadership for periodic project reviews. Implement QA/QC procedures. Supervise large project staffs and act as mentor for less experienced project managers. Perform other duties as needed. Preferred Qualifications PMP certification. Required Qualifications Bachelor's degree in Engineering. 15 years related experience. A minimum of 7 years project management experience. Requires a professional engineering license recognized by the licensing board for the location of the position offered. Example: Professional Engineer (PE or P.Eng) license. MS Office and MS Project experience is required (Access experience would be a plus). Demonstrated leadership, business development and strategic planning skills. An attitude and commitment to being an active participant of our employee owned culture is a must. What We Believe HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Primary Location United Kingdom - Scotland - Glasgow Schedule Full time Employee Status Regular Business Class: Program Management Job Posting At HDR, we are committed to the principles of employment equity. We are an affirmative action and equal opportunity employer. We consider all qualified applicants, regardless of criminal histories, arrest and conviction records. Ready to learn more? Let's work together to make great things possible. We design solutions to the world's greatest challenges. We're always looking for great talent to join our global teams.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone with ACA/ACCA/ICAS qualified or overseas equivalent Significant experience of delivering audit and other assurance services to major companies, including listed (full list and AIM) companies and companies with international interests. Excellent working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Managing and developing staff (not only audit teams), i.e. coordinating staff projects, mentoring, counselling, appraising, recruiting etc. Business development experience- able to identify and convert opportunities to sell work. Proven experience in managing a wide portfolio of concurrent projects and project teams in a project management framework. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. Your Responsibility Act as audit lead on fully listed and AIM listed audited entities. The expectation is that on large assignments this role will be supported by one (or more) Managers. Overall responsibility for each assignment will be retained by the Partner. Responsible for leading and directing all aspects of audit services delivered. People management responsibilities covering resource planning and allocation, performance management, training and recommendations for promotion. Act as a mentor to team members and provide coaching with a view to assisting them to achieve their personal career goals. Act as a role model for Manager level. Responsible for maximising profitability from a portfolio of audited entities. Liaison with central departments on risk management, technical and other matters. Take part in wider practice management at local level. Support Partners in group sales and marketing activity, including playing a leading role in audited entities pitch teams, attendance at group networking, and other marketing events as appropriate. Contribute to development of new business relationships and business proposals through high level sales and marketing activity. This will include winning work by targeting new audited entities. Support Partners with the implementation and communication of any new business strategy for existing audited entities, target audited entities and the internal business. Participate in Key Account Management. Develop specialist knowledge of a sector and/or technical area, and/or commercial area. Engage with audited entities more directly on technical and audit judgement decisions. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Nov 19, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone with ACA/ACCA/ICAS qualified or overseas equivalent Significant experience of delivering audit and other assurance services to major companies, including listed (full list and AIM) companies and companies with international interests. Excellent working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Managing and developing staff (not only audit teams), i.e. coordinating staff projects, mentoring, counselling, appraising, recruiting etc. Business development experience- able to identify and convert opportunities to sell work. Proven experience in managing a wide portfolio of concurrent projects and project teams in a project management framework. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. Your Responsibility Act as audit lead on fully listed and AIM listed audited entities. The expectation is that on large assignments this role will be supported by one (or more) Managers. Overall responsibility for each assignment will be retained by the Partner. Responsible for leading and directing all aspects of audit services delivered. People management responsibilities covering resource planning and allocation, performance management, training and recommendations for promotion. Act as a mentor to team members and provide coaching with a view to assisting them to achieve their personal career goals. Act as a role model for Manager level. Responsible for maximising profitability from a portfolio of audited entities. Liaison with central departments on risk management, technical and other matters. Take part in wider practice management at local level. Support Partners in group sales and marketing activity, including playing a leading role in audited entities pitch teams, attendance at group networking, and other marketing events as appropriate. Contribute to development of new business relationships and business proposals through high level sales and marketing activity. This will include winning work by targeting new audited entities. Support Partners with the implementation and communication of any new business strategy for existing audited entities, target audited entities and the internal business. Participate in Key Account Management. Develop specialist knowledge of a sector and/or technical area, and/or commercial area. Engage with audited entities more directly on technical and audit judgement decisions. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone with: Act as a major point of contact within the firm, together with the Partner. Build and maintain strong relationships with stakeholders at senior levels, being a principal point of contact throughout the year. Develop a strong commercial understanding of the audited entities businesses. Identify and recognise business and sales opportunities with new audit entities, and inform the Partner as appropriate. Act as an ambassador of the firm, participates in office marketing events, keeps abreast of the wide range of service the firm offers. Recruit, retain, develop and motivate our employees, which includes participating in graduate recruitment, ensuring job appraisal documentation is completed within deadlines and ensuring appropriate objectives and development plans are in place for counselees. Complete assignments within agreed budgets and timescales and identify opportunities for additional billings. Technical Skills ACCA/ACA/ICAS qualified or overseas equivalent. Previous experience of managing people. Good working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice and regulation and compliance, including anti-money laundering. Experience of systems/controls testing as well as substantive auditing, including consolidations, group audits, statutory accounts and disclosures. Project Management experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Nov 19, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone with: Act as a major point of contact within the firm, together with the Partner. Build and maintain strong relationships with stakeholders at senior levels, being a principal point of contact throughout the year. Develop a strong commercial understanding of the audited entities businesses. Identify and recognise business and sales opportunities with new audit entities, and inform the Partner as appropriate. Act as an ambassador of the firm, participates in office marketing events, keeps abreast of the wide range of service the firm offers. Recruit, retain, develop and motivate our employees, which includes participating in graduate recruitment, ensuring job appraisal documentation is completed within deadlines and ensuring appropriate objectives and development plans are in place for counselees. Complete assignments within agreed budgets and timescales and identify opportunities for additional billings. Technical Skills ACCA/ACA/ICAS qualified or overseas equivalent. Previous experience of managing people. Good working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice and regulation and compliance, including anti-money laundering. Experience of systems/controls testing as well as substantive auditing, including consolidations, group audits, statutory accounts and disclosures. Project Management experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert The Manager, Customer Success is a key part of the Customer Success team, responsible for driving strategic objectives and ensuring operational excellence through the leadership of a regional team of 4-5 Customer Success Managers. Each CSM owns the full customer lifecycle -from onboarding through retention, renewals, and commercial conversations -and your role is to enable their success. Rather than managing accounts directly, the Manager, Customer Success focuses exclusively on leading, coaching, and developing the team. You will be the first line of support for escalations, ensuring CSMs have the guidance and resources they need to manage complex customer situations. You'll also work closely with Sales and Services leaders to make sure your team is aligned and positioned to deliver on customer outcomes, renewals, and growth in the region. The Manager, Customer Success is the customer's advocate and is focused on key metrics of success, including customer satisfaction, retention, and identifying new opportunities to expand our relationships with our customers and partners. The Manager, Customer Success is an expert of our products and technology, experimentation strategy, and on growing a culture of experimentation. By relying on past experience, business acumen, and keen project management skills, the Manager, Customer Success is the driving force that enables our customers to build a highly valuable digital program. The Manager, Customer Success is responsible for a regular cadence of team meetings, organizing key enablement exercises, driving higher business acumen and maturity of the team, supporting professional development for each direct report, and a process to flag and support red accounts, and renewal rate forecasting. Lastly, the Manager, Customer Success will serve as the liaison between the customer and Optimizely - facilitating collaboration with Product, Engineering, Sales, Professional Services and others to be the voice of the customer within Optimizely. Job Responsibilities In partnership with Account Executives, own the overall relationship with assigned clients in a blended portfolio of strategic customers, focusing on: growing adoption and ensuring retention, expansion and satisfaction. Work with direct reports to guide as well as directly with customers to build and execute on a success plan that establishes critical goals and key performance indicators for their digital program Ensure customers adopt best practices for both running their digital program and in using Optimizely's platform Implement and ensuring a 'white glove' service for our customers Address risks of client churn with senior management and work through churn risks with team members Introduce new products and services to our customers Lead and participate in the creation of strategies that drive product adoption, value realization, and delight our customers throughout the duration of the customer lifecycle Customer relationship and executive stakeholder management (to C-level) Regularly shares expertise and organizes trainings with the team to support continuous learning and improvement Ability to analyze data, discover compelling insights and develop action plans to achieve goals Manage customers through the full customer lifecycle, from initial on-boarding, scoping to successful maturity and growth. Guide team members in this process. Developing and maintaining a customer success management plan, both for themselves and for the wider team, executes against that plan Leading and directing customers, through building strong relationships and creating the conditions and opportunities to up-sell our company's services and additional products Drive excellent customer satisfaction by understanding and over-delivering against Customer expectations Represent the Customer Success team at client facing meetings, events and internal meetings Ability to report on team performance, conduct plans to improve performance and capabilities when needed Maintaining customer success targets through contract renewals, growth and lead generation Full management of the customer renewal process Maintaining and innovating the use of CRM and CSM tools to record customer information and to track KPI's. Being able to report back to manager on the region's performance. Maintaining outstanding levels of client retention Conducting customer presentations to educate customers on how Optimizely will provide added value and/or drive business value Collaboratively work effectively with and across other departments, especially the sales team, partner team and marketing team in the region Maintain an active course of self-development in Optimizely & Industry developments Travel to customer locations when necessary Knowledge and Experience Experience leading a team of customer success managers An innate drive for customer success and a strong commercial awareness Strong leadership capabilities at the group management level Highly driven with strong desire to achieve top results and break through barriers, determined to adapt quickly and comfortable with some ambiguity Strong conflict management and conflict resolution skills A passion for people, able to use your initiative and willing to go the extra mile Have a "Can Do" attitude Strong customer facing skills, able to pro-actively manage customer expectations, recognize customer needs and adapt company capabilities to customer's requirements Are curious and have a deep desire to continuously improve and learn, with proven capacity to quickly absorb new concepts and technologies, preferably hands-on. Strong technical, analytical, and problem-solving skills. Ability to tie business problems to technical solutions and understand technology value propositions. Comfortable leading presentations and demos of our platform to large groups, both technical and non-technical. In-person and virtually. Track record of achieving targets in a solutions environment Excellent written and verbal communication skills Ability to work well under pressure, while retaining focus and composure Ability to communicate technical/ business issues and solutions clearly and confidently Ability to understand, communicate and interpret best practice digital marketing techniques Experience of delivering strategies and plans Confident; self-motivated and driven to achieve Ability to develop customer trust, grow accounts and nurture the talented team around you is key Energetic, lively and have an engaging personality and enjoy working in a team environment The tenacity to develop and educate existing customers on the company philosophy and product offering Ability to work autonomously negotiating long term relationships Experience with A/B testing/Experimentation and statistical methodologies is a plus Ability to use Optimizely is a plus Ability to travel up to 20% of the time to visit customers
Nov 19, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert The Manager, Customer Success is a key part of the Customer Success team, responsible for driving strategic objectives and ensuring operational excellence through the leadership of a regional team of 4-5 Customer Success Managers. Each CSM owns the full customer lifecycle -from onboarding through retention, renewals, and commercial conversations -and your role is to enable their success. Rather than managing accounts directly, the Manager, Customer Success focuses exclusively on leading, coaching, and developing the team. You will be the first line of support for escalations, ensuring CSMs have the guidance and resources they need to manage complex customer situations. You'll also work closely with Sales and Services leaders to make sure your team is aligned and positioned to deliver on customer outcomes, renewals, and growth in the region. The Manager, Customer Success is the customer's advocate and is focused on key metrics of success, including customer satisfaction, retention, and identifying new opportunities to expand our relationships with our customers and partners. The Manager, Customer Success is an expert of our products and technology, experimentation strategy, and on growing a culture of experimentation. By relying on past experience, business acumen, and keen project management skills, the Manager, Customer Success is the driving force that enables our customers to build a highly valuable digital program. The Manager, Customer Success is responsible for a regular cadence of team meetings, organizing key enablement exercises, driving higher business acumen and maturity of the team, supporting professional development for each direct report, and a process to flag and support red accounts, and renewal rate forecasting. Lastly, the Manager, Customer Success will serve as the liaison between the customer and Optimizely - facilitating collaboration with Product, Engineering, Sales, Professional Services and others to be the voice of the customer within Optimizely. Job Responsibilities In partnership with Account Executives, own the overall relationship with assigned clients in a blended portfolio of strategic customers, focusing on: growing adoption and ensuring retention, expansion and satisfaction. Work with direct reports to guide as well as directly with customers to build and execute on a success plan that establishes critical goals and key performance indicators for their digital program Ensure customers adopt best practices for both running their digital program and in using Optimizely's platform Implement and ensuring a 'white glove' service for our customers Address risks of client churn with senior management and work through churn risks with team members Introduce new products and services to our customers Lead and participate in the creation of strategies that drive product adoption, value realization, and delight our customers throughout the duration of the customer lifecycle Customer relationship and executive stakeholder management (to C-level) Regularly shares expertise and organizes trainings with the team to support continuous learning and improvement Ability to analyze data, discover compelling insights and develop action plans to achieve goals Manage customers through the full customer lifecycle, from initial on-boarding, scoping to successful maturity and growth. Guide team members in this process. Developing and maintaining a customer success management plan, both for themselves and for the wider team, executes against that plan Leading and directing customers, through building strong relationships and creating the conditions and opportunities to up-sell our company's services and additional products Drive excellent customer satisfaction by understanding and over-delivering against Customer expectations Represent the Customer Success team at client facing meetings, events and internal meetings Ability to report on team performance, conduct plans to improve performance and capabilities when needed Maintaining customer success targets through contract renewals, growth and lead generation Full management of the customer renewal process Maintaining and innovating the use of CRM and CSM tools to record customer information and to track KPI's. Being able to report back to manager on the region's performance. Maintaining outstanding levels of client retention Conducting customer presentations to educate customers on how Optimizely will provide added value and/or drive business value Collaboratively work effectively with and across other departments, especially the sales team, partner team and marketing team in the region Maintain an active course of self-development in Optimizely & Industry developments Travel to customer locations when necessary Knowledge and Experience Experience leading a team of customer success managers An innate drive for customer success and a strong commercial awareness Strong leadership capabilities at the group management level Highly driven with strong desire to achieve top results and break through barriers, determined to adapt quickly and comfortable with some ambiguity Strong conflict management and conflict resolution skills A passion for people, able to use your initiative and willing to go the extra mile Have a "Can Do" attitude Strong customer facing skills, able to pro-actively manage customer expectations, recognize customer needs and adapt company capabilities to customer's requirements Are curious and have a deep desire to continuously improve and learn, with proven capacity to quickly absorb new concepts and technologies, preferably hands-on. Strong technical, analytical, and problem-solving skills. Ability to tie business problems to technical solutions and understand technology value propositions. Comfortable leading presentations and demos of our platform to large groups, both technical and non-technical. In-person and virtually. Track record of achieving targets in a solutions environment Excellent written and verbal communication skills Ability to work well under pressure, while retaining focus and composure Ability to communicate technical/ business issues and solutions clearly and confidently Ability to understand, communicate and interpret best practice digital marketing techniques Experience of delivering strategies and plans Confident; self-motivated and driven to achieve Ability to develop customer trust, grow accounts and nurture the talented team around you is key Energetic, lively and have an engaging personality and enjoy working in a team environment The tenacity to develop and educate existing customers on the company philosophy and product offering Ability to work autonomously negotiating long term relationships Experience with A/B testing/Experimentation and statistical methodologies is a plus Ability to use Optimizely is a plus Ability to travel up to 20% of the time to visit customers
