Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our central quality support team. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is an opportunity for a talented, high performing and ambitious Director to join the Audit Stream Risk Management (ASRM) team in the Audit Quality Department (AQD) in an exciting period. You will report into the ASRM team Partner and work closely with other members of the ASRM team as well as the other directors in the wider AQD team. The Audit Stream Risk Management team is a growing team and provides support to audit teams when audit risk and contractual issues emerge on audit engagements. You will advise the audit team in resolving the issue to enable them to manage any reputational risks and consistently deliver high quality audits. The role will include providing the teams with proactive support to resolve the issue and involving specialists from the wider AQD team when required. As part of this supportive and knowledgeable team, you'll have a chance to use and develop your technical skills to solve complex audit risk and contractual issues and contribute to the delivery of high quality audits. Responsibilities Lead in resolving complex audit stream risk issues that emerge, ensuring a detailed review of audit files is performed, when required, by the senior managers in the team to establish the nature and extent of the risk bringing in specialist support from the wider AQD team as required. Proactively identify wider risk issues and prevent such risks from crystalising by implementing policies, guidance and training to the audit stream. Support the ASRM partner on reviewing and monitoring the highest risk audit engagements, known as the Close Monitored List. Provide oversight to the ASRM team on other audit risks and contractual matters arising from the Audit Stream and ensuring they are satisfactorily resolved. Lead on projects to ensure that all processes and controls related to audit stream risk management are correctly implemented to support a System of Quality Management, ensuring that any remediation points are addressed. Support RIs experiencing a challenging inspection or regulatory process. Contribute to audit quality initiatives led by the wider Audit Quality Improvement Team. You'll be someone with: Ideas, drive, energy and passion! ACA or equivalent qualification with a background in Audit, Methodology or Regulatory oversight Recent experience at Senior Manager or Director level on PIE and listed audits or similar file review experience Strong technical audit expertise with the ability to identify wider risks Ability to challenge, influence, and communicate effectively at senior levels A proactive, collaborative mindset and attention to detail You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state of the art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Nov 28, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our central quality support team. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is an opportunity for a talented, high performing and ambitious Director to join the Audit Stream Risk Management (ASRM) team in the Audit Quality Department (AQD) in an exciting period. You will report into the ASRM team Partner and work closely with other members of the ASRM team as well as the other directors in the wider AQD team. The Audit Stream Risk Management team is a growing team and provides support to audit teams when audit risk and contractual issues emerge on audit engagements. You will advise the audit team in resolving the issue to enable them to manage any reputational risks and consistently deliver high quality audits. The role will include providing the teams with proactive support to resolve the issue and involving specialists from the wider AQD team when required. As part of this supportive and knowledgeable team, you'll have a chance to use and develop your technical skills to solve complex audit risk and contractual issues and contribute to the delivery of high quality audits. Responsibilities Lead in resolving complex audit stream risk issues that emerge, ensuring a detailed review of audit files is performed, when required, by the senior managers in the team to establish the nature and extent of the risk bringing in specialist support from the wider AQD team as required. Proactively identify wider risk issues and prevent such risks from crystalising by implementing policies, guidance and training to the audit stream. Support the ASRM partner on reviewing and monitoring the highest risk audit engagements, known as the Close Monitored List. Provide oversight to the ASRM team on other audit risks and contractual matters arising from the Audit Stream and ensuring they are satisfactorily resolved. Lead on projects to ensure that all processes and controls related to audit stream risk management are correctly implemented to support a System of Quality Management, ensuring that any remediation points are addressed. Support RIs experiencing a challenging inspection or regulatory process. Contribute to audit quality initiatives led by the wider Audit Quality Improvement Team. You'll be someone with: Ideas, drive, energy and passion! ACA or equivalent qualification with a background in Audit, Methodology or Regulatory oversight Recent experience at Senior Manager or Director level on PIE and listed audits or similar file review experience Strong technical audit expertise with the ability to identify wider risks Ability to challenge, influence, and communicate effectively at senior levels A proactive, collaborative mindset and attention to detail You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state of the art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Salary: From £38,800 Location: Westminster Marsham Street Local Store, London, SW1P 4LY Contract type: Permanent Business area: Retail Closing date: 08 December 2025 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands on, sleeves rolled up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Our Convenience Store Managers have full control over their shop. They're accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal. Retail's ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. It's a job with a lot of responsibility but also one that is highly rewarding. What makes a brilliant Store Manager: Our best Store Managers do everything, everyday for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey. Has experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes. A leader who role models excellent service and business values through teams of managers and colleagues. Uses data and insight to inform planning, improve performance or customer experience and/or KPI's. Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies. Can lead change, delivering engagement on purpose whilst managing team wellbeing. Our best store managers do everything, every day for our customers. You'll show how you deliver brilliant customer experiences and have improved customer journeys. You've managed a fast paced operation, delivering results across service, sales, and team performance. You use insight to make smart decisions that improve store performance and customer experience. You're confident navigating employee relations, including dismissals, and apply HR policies with consistency and care. You've developed and supported leadership capability within your team, helping others step up and succeed. You know how to lead through change - keeping your team motivated and focused. You walk the talk - showing up every day as a role model for service and values. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: 5S ONLY Private Healthcare - Eligible for single cover and to upgrade annually to family cover. 5S ONLY Interest free car loan of up to £10,000. An annual bonus scheme based on our, and your, performance. Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted prices. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like minded people to help fulfil your potential. Cycle to Work scheme - hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Nov 28, 2025
Full time
Salary: From £38,800 Location: Westminster Marsham Street Local Store, London, SW1P 4LY Contract type: Permanent Business area: Retail Closing date: 08 December 2025 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands on, sleeves rolled up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Our Convenience Store Managers have full control over their shop. They're accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal. Retail's ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. It's a job with a lot of responsibility but also one that is highly rewarding. What makes a brilliant Store Manager: Our best Store Managers do everything, everyday for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey. Has experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes. A leader who role models excellent service and business values through teams of managers and colleagues. Uses data and insight to inform planning, improve performance or customer experience and/or KPI's. Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies. Can lead change, delivering engagement on purpose whilst managing team wellbeing. Our best store managers do everything, every day for our customers. You'll show how you deliver brilliant customer experiences and have improved customer journeys. You've managed a fast paced operation, delivering results across service, sales, and team performance. You use insight to make smart decisions that improve store performance and customer experience. You're confident navigating employee relations, including dismissals, and apply HR policies with consistency and care. You've developed and supported leadership capability within your team, helping others step up and succeed. You know how to lead through change - keeping your team motivated and focused. You walk the talk - showing up every day as a role model for service and values. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: 5S ONLY Private Healthcare - Eligible for single cover and to upgrade annually to family cover. 5S ONLY Interest free car loan of up to £10,000. An annual bonus scheme based on our, and your, performance. Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted prices. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like minded people to help fulfil your potential. Cycle to Work scheme - hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Administrative Business Partner, Facilities Data Center corporate_fare Google place London, UK Apply 2 years of administrative experience in a tech or international environment working on core administrative tasks (e.g., travel management, expense reports, calendar management, facilities coordination, etc.). Preferred qualifications: 3 years of administrative experience supporting executive-level management in a corporate environment, and managing small-scale projects and events from pre-planning to execution. Experience working within a facilities environment (e.g., catering, janitorial, office moves and relocation). About the job As an Administrative Business Partner, you're at the heart of your team's business operations and activities and the soul that keeps your team moving forward. You anticipate the needs of your managers and team members and help them stay focused on their projects by resolving operational and administrative issues before they arise. You move quickly with the changing environment and are up to date with the latest Google products and services. You also use that knowledge to strategically support your team's projects. In addition to being organized and analytical, you possess the strong business judgment and communication skills needed to interact with a variety of people and job functions. Administrative jobs at Google are staffed by organized and dependable people driven by a common company goal: to help us accomplish great things. Working behind the scenes, we make a significant impact on the people we support as well as on Google users around the world. We're adept at leading and managing a variety of simultaneous projects, which requires the particular talent of being able to communicate effectively with all levels of the organization. Responsibilities Support administrative related site affairs, including offsites, meetings, events, scheduling and coordination, and the site food program. Perform an extensive array of administrative tasks in a timely manner while maintaining careful attention to detail, including calendar management, travel arrangements, preparing and tracking expense reports and meeting organizational deadlines. Oversee the site culture committee, responsible for planning team events, activities and building team culture. Act as a point of contact for other departments and external suppliers, appropriately managing confidential information as necessary. Collaborate with the global Administrative Business Partner (ABP) team to ensure successful execution of regularly scheduled domestic and international meetings, events, or projects. Build efficiency and effective responsiveness into existing operations, and help define new operational strategies. Serve as a technical manager for small projects. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Nov 28, 2025
Full time
Administrative Business Partner, Facilities Data Center corporate_fare Google place London, UK Apply 2 years of administrative experience in a tech or international environment working on core administrative tasks (e.g., travel management, expense reports, calendar management, facilities coordination, etc.). Preferred qualifications: 3 years of administrative experience supporting executive-level management in a corporate environment, and managing small-scale projects and events from pre-planning to execution. Experience working within a facilities environment (e.g., catering, janitorial, office moves and relocation). About the job As an Administrative Business Partner, you're at the heart of your team's business operations and activities and the soul that keeps your team moving forward. You anticipate the needs of your managers and team members and help them stay focused on their projects by resolving operational and administrative issues before they arise. You move quickly with the changing environment and are up to date with the latest Google products and services. You also use that knowledge to strategically support your team's projects. In addition to being organized and analytical, you possess the strong business judgment and communication skills needed to interact with a variety of people and job functions. Administrative jobs at Google are staffed by organized and dependable people driven by a common company goal: to help us accomplish great things. Working behind the scenes, we make a significant impact on the people we support as well as on Google users around the world. We're adept at leading and managing a variety of simultaneous projects, which requires the particular talent of being able to communicate effectively with all levels of the organization. Responsibilities Support administrative related site affairs, including offsites, meetings, events, scheduling and coordination, and the site food program. Perform an extensive array of administrative tasks in a timely manner while maintaining careful attention to detail, including calendar management, travel arrangements, preparing and tracking expense reports and meeting organizational deadlines. Oversee the site culture committee, responsible for planning team events, activities and building team culture. Act as a point of contact for other departments and external suppliers, appropriately managing confidential information as necessary. Collaborate with the global Administrative Business Partner (ABP) team to ensure successful execution of regularly scheduled domestic and international meetings, events, or projects. Build efficiency and effective responsiveness into existing operations, and help define new operational strategies. Serve as a technical manager for small projects. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
General Manager Location: National Railway Museum, York Salary: Up to £55,000 per year Contract Type: Full-Time, Permanent, 5 over 7 days Are you ready to take the lead at the world's largest railway museum? We're seeking a driven and people-focused General Manager to oversee the catering and hospitality operations at the National Railway Museum in York. This is an exceptional opportunity to make a lasting impact within a world-class institution that attracts visitors from across the globe. As General Manager, you will lead operations across our busy café and retail sites, ensuring an exceptional experience for every guest. You'll combine your passion for food, service, and leadership with a commitment to excellence, driving innovation and delivering outstanding experiences across every part of the visitor journey. Why Join Us? At Restaurant Associates, we believe in celebrating individuality and nurturing talent. As General Manager, you'll be supported by an experienced senior leadership team and have the autonomy to shape an exceptional hospitality experience. We offer a competitive benefits package, including: 25 days annual leave plus bank holidays Free meals on duty Free on-site parking Discretionary General Manager bonus scheme Exclusive travel discounts Access to wellness, mindfulness, and fitness classes Digital GP services for you and your family Up to 44% off cinema tickets Contributory pension scheme Career Pathways and MyLearning development programmes In this role, you will oversee a multi-outlet catering operation, including two grab-and-go cafés, an assisted-service café, and our destination afternoon tea restaurant, The Countess of York. You will lead and develop the catering operations, ensuring guests remain at the heart of every decision. With around 90% of F&B sales generated from retail food, this role requires a strategic and commercially focused leader who understands the dynamics of high-volume, visitor-led environments. The National Railway Museum is currently undergoing significant site developments as part of its ambitious Vision programme and major expansion plans, set to transform the museum for the future. Alongside this, a comprehensive refurbishment of the museum's conference centre is underway - providing an exciting platform to enhance our conference and events offering, attract greater footfall, and grow the business coming into the venue - Learn more about our Masterplan. Because of the site developments as well as the existing catering offering, this role would be suited to an experienced contract catering professional who enjoys leading by example with their hands on the ground approach. Your Key Responsibilities: Lead and manage all catering and hospitality operations across café, retail, conference and events sites, ensuring consistently high standards of service. Build and maintain strong relationships with museum stakeholders, responding to feedback and ensuring client satisfaction. Oversee budgets, costs, and staffing levels to achieve commercial targets and operational efficiency. Ensure full compliance with Health & Safety regulations, implementing policies and training to maintain a safe working environment. Develop and motivate a high-performing team, supporting training, appraisals, and career progression. Support strategic initiatives, aligning hospitality operations with organisational goals. Who We're Looking For: At least 2 years' General Manager experience (or equivalent), ideally in visitor attractions with a mix of conference, events, café, and retail operations. Proven ability to oversee large café and retail sites, delivering excellent service and commercial performance. Strong financial and commercial acumen, with experience managing budgets, costs, and staffing. Excellent team leadership skills, including training, development, and motivation of staff. Strong communication and stakeholder management skills, able to build relationships and respond to client needs. A passion for food, service, and customer experience, with attention to detail and a commitment to operational excellence. Ability to adapt to change and support strategic initiatives, including expansion programmes and site refurbishments. About Us Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com SU Venues Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Nov 28, 2025
Full time
General Manager Location: National Railway Museum, York Salary: Up to £55,000 per year Contract Type: Full-Time, Permanent, 5 over 7 days Are you ready to take the lead at the world's largest railway museum? We're seeking a driven and people-focused General Manager to oversee the catering and hospitality operations at the National Railway Museum in York. This is an exceptional opportunity to make a lasting impact within a world-class institution that attracts visitors from across the globe. As General Manager, you will lead operations across our busy café and retail sites, ensuring an exceptional experience for every guest. You'll combine your passion for food, service, and leadership with a commitment to excellence, driving innovation and delivering outstanding experiences across every part of the visitor journey. Why Join Us? At Restaurant Associates, we believe in celebrating individuality and nurturing talent. As General Manager, you'll be supported by an experienced senior leadership team and have the autonomy to shape an exceptional hospitality experience. We offer a competitive benefits package, including: 25 days annual leave plus bank holidays Free meals on duty Free on-site parking Discretionary General Manager bonus scheme Exclusive travel discounts Access to wellness, mindfulness, and fitness classes Digital GP services for you and your family Up to 44% off cinema tickets Contributory pension scheme Career Pathways and MyLearning development programmes In this role, you will oversee a multi-outlet catering operation, including two grab-and-go cafés, an assisted-service café, and our destination afternoon tea restaurant, The Countess of York. You will lead and develop the catering operations, ensuring guests remain at the heart of every decision. With around 90% of F&B sales generated from retail food, this role requires a strategic and commercially focused leader who understands the dynamics of high-volume, visitor-led environments. The National Railway Museum is currently undergoing significant site developments as part of its ambitious Vision programme and major expansion plans, set to transform the museum for the future. Alongside this, a comprehensive refurbishment of the museum's conference centre is underway - providing an exciting platform to enhance our conference and events offering, attract greater footfall, and grow the business coming into the venue - Learn more about our Masterplan. Because of the site developments as well as the existing catering offering, this role would be suited to an experienced contract catering professional who enjoys leading by example with their hands on the ground approach. Your Key Responsibilities: Lead and manage all catering and hospitality operations across café, retail, conference and events sites, ensuring consistently high standards of service. Build and maintain strong relationships with museum stakeholders, responding to feedback and ensuring client satisfaction. Oversee budgets, costs, and staffing levels to achieve commercial targets and operational efficiency. Ensure full compliance with Health & Safety regulations, implementing policies and training to maintain a safe working environment. Develop and motivate a high-performing team, supporting training, appraisals, and career progression. Support strategic initiatives, aligning hospitality operations with organisational goals. Who We're Looking For: At least 2 years' General Manager experience (or equivalent), ideally in visitor attractions with a mix of conference, events, café, and retail operations. Proven ability to oversee large café and retail sites, delivering excellent service and commercial performance. Strong financial and commercial acumen, with experience managing budgets, costs, and staffing. Excellent team leadership skills, including training, development, and motivation of staff. Strong communication and stakeholder management skills, able to build relationships and respond to client needs. A passion for food, service, and customer experience, with attention to detail and a commitment to operational excellence. Ability to adapt to change and support strategic initiatives, including expansion programmes and site refurbishments. About Us Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com SU Venues Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Join us as a Senior Manager in our Business Restructuring team, where your focus will be primarily on proactively managing advisory assignments. You'll manage complex client engagements, whilst supporting junior colleagues to ensure they grow and succeed. Alongside this you will continue to develop your existing relevant technical and accountancy knowledge through on-the-job experience and a variety of training opportunities. In addition, there are a range of opportunities to become involved in business development initiatives. This role is responsible to a designated director or partner on specific cases and ultimately to a dedicated people manager. The Business Restructuring team works on a wide variety of dynamic projects and the candidate will receive exposure to a large number of assignments. This is an exciting opportunity for anyone looking for a constant variety of unique challenges. What We're Looking For: Relevant professional qualification (ICAEW/ACCA, and an insolvency qualification is a plus but not essential). A demonstrable track record at Manager/Senior Manager level. Strong working knowledge of Excel, PowerPoint. Excellent written and numerical skills. Good organisational skills to manage your time effectively. Willingness to learn and embrace new challenges. Self-motivated and enthusiastic team player. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Nov 28, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Join us as a Senior Manager in our Business Restructuring team, where your focus will be primarily on proactively managing advisory assignments. You'll manage complex client engagements, whilst supporting junior colleagues to ensure they grow and succeed. Alongside this you will continue to develop your existing relevant technical and accountancy knowledge through on-the-job experience and a variety of training opportunities. In addition, there are a range of opportunities to become involved in business development initiatives. This role is responsible to a designated director or partner on specific cases and ultimately to a dedicated people manager. The Business Restructuring team works on a wide variety of dynamic projects and the candidate will receive exposure to a large number of assignments. This is an exciting opportunity for anyone looking for a constant variety of unique challenges. What We're Looking For: Relevant professional qualification (ICAEW/ACCA, and an insolvency qualification is a plus but not essential). A demonstrable track record at Manager/Senior Manager level. Strong working knowledge of Excel, PowerPoint. Excellent written and numerical skills. Good organisational skills to manage your time effectively. Willingness to learn and embrace new challenges. Self-motivated and enthusiastic team player. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Overview Restaurant Manager - Fego (Various Locations) Full-Time Daytime Only Weekend Availability Required At Fego, we're always on the lookout for exceptional people to join our management family. While we may not be hiring for a specific location right now, there's always room at the table for passionate leaders who want to grow with us. If you're a driven, hands-on Restaurant Manager looking for a new home, we want to hear from you. The Role As a Restaurant Manager, you'll be a vital part of your site's success, balancing service leadership, team development and the business side of operations. You'll need to be on the floor, engaging with guests and team members, and driving a high-energy, positive environment. Managing daily operations, including service, rotas, stock control, and cost/KPI management Leading from the front during service and ensuring a consistently high standard of guest experience Coaching and developing your team, supporting growth and maintaining a culture of learning Hosting and organising events (like Royal Ascot Week) and other site-specific initiatives Working collaboratively with your team to hit targets and keep things running smoothly Who You Are You'll be a strong fit if you: Have 3+ years' experience as a restaurant manager in a high-volume, fast-paced setting Thrive in a hands-on leadership role-you lead by doing Know how to balance people and performance, service and strategy Have excellent time management, organisational, and communication skills Love hospitality and understand how to create a culture of warmth and respect Why Join Fego? We look after our people. When you join Fego, you join a family that supports you, challenges you, and celebrates you. Here's what we offer: Competitive salary with TRONC and performance-based bonuses Delicious meals on shift + discounts for friends and family Training and progression opportunities across the group Flexible scheduling, though weekend availability is essential Ad-hoc events, bonuses, and team rewards throughout the year Interested? Let's Talk. We're not just filling a role-we're building a team for the future. If you're excited by the idea of making a difference, growing with a brand that truly values its people, and helping shape what hospitality should feel like, get in touch. There's always room for great people at Fego.
Nov 28, 2025
Full time
Overview Restaurant Manager - Fego (Various Locations) Full-Time Daytime Only Weekend Availability Required At Fego, we're always on the lookout for exceptional people to join our management family. While we may not be hiring for a specific location right now, there's always room at the table for passionate leaders who want to grow with us. If you're a driven, hands-on Restaurant Manager looking for a new home, we want to hear from you. The Role As a Restaurant Manager, you'll be a vital part of your site's success, balancing service leadership, team development and the business side of operations. You'll need to be on the floor, engaging with guests and team members, and driving a high-energy, positive environment. Managing daily operations, including service, rotas, stock control, and cost/KPI management Leading from the front during service and ensuring a consistently high standard of guest experience Coaching and developing your team, supporting growth and maintaining a culture of learning Hosting and organising events (like Royal Ascot Week) and other site-specific initiatives Working collaboratively with your team to hit targets and keep things running smoothly Who You Are You'll be a strong fit if you: Have 3+ years' experience as a restaurant manager in a high-volume, fast-paced setting Thrive in a hands-on leadership role-you lead by doing Know how to balance people and performance, service and strategy Have excellent time management, organisational, and communication skills Love hospitality and understand how to create a culture of warmth and respect Why Join Fego? We look after our people. When you join Fego, you join a family that supports you, challenges you, and celebrates you. Here's what we offer: Competitive salary with TRONC and performance-based bonuses Delicious meals on shift + discounts for friends and family Training and progression opportunities across the group Flexible scheduling, though weekend availability is essential Ad-hoc events, bonuses, and team rewards throughout the year Interested? Let's Talk. We're not just filling a role-we're building a team for the future. If you're excited by the idea of making a difference, growing with a brand that truly values its people, and helping shape what hospitality should feel like, get in touch. There's always room for great people at Fego.
The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we're changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we've grown into a diverse team of over 160 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we've: Cultivated a community of more than 650,000 active developers and builders Earned 145k+ GitHub stars, making us one of the world's Top 40 most popular projects Been ranked as one of Europe's most promising privately held SaaS startups (4th in Sifted's 2025 B2B SaaS Rising 100) Raised $240m to date, from Sequoia's first German seed to our recent $180m Series C - bringing us to a $2.5bn valuation And are grateful for our 94 eNPS score (most companies would call 70 excellent) That's the company we've built. Now we'd love to see what you can build. If you're applying, try n8n out - whether you're technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register. We're in a defining moment of an incredible journey. Come and build with us. ️ This is an individual contributor role with no direct report. Your main goal will be to build an AI-first legal operations backbone that accelerates revenue, reduces legal touchpoints per transaction, and gives leadership real-time visibility into risk and performance. To do so, here are your responsibilities: AI-FIRST SELF-SERVICE CONTRACTING Stand up scalable self-service for NDAs, intake, approvals, and standard docs using n8n and AI review/playbooks. Deploy first-pass AI contract review, risk flagging, and playbook suggestions to speed TTS with guardrails. Launch an Slack assistant and a lightweight request portal to triage and deflect routine questions. LEGAL TECH STACK & SOURCE OF TRUTH Own the legal tooling roadmap and integrations across Salesforce, procurement, Finance, Security/IT, and data sources. Define and maintain a reliable source of truth for contracts, matters, and obligations with clean data and audit trails. Manage vendors/partners; evaluate, implement, and optimize Wordsmith and adjacent AI/automation tools. KNOWLEDGE, RECORDS & COMPLIANCE READINESS Centralize corporate records and entity housekeeping; maintain templates, playbooks, and prompt libraries. Build a searchable legal knowledge base with versioning, ownership, and documentation standards. Improve audit/readiness posture with evidence capture, automated reminders/controls, and partnership with Compliance/Security. METRICS & PROGRAM LEADERSHIP Build real-time dashboards for deal velocity, bottlenecks, renewal health, risk events, and OC spend. Propose roadmap, KPIs, and quarterly plans; communicate progress and trade-offs to executive stakeholders. Lead cross-functional initiatives as a senior IC; pilot, ship, and iterate based on data and feedback. REQUIREMENTS Must-haves Legal operations or paralegal experience: You bring 3-5 years in legal ops, contract management, or as a paralegal, ideally in B2B SaaS. Automation & AI mindset: You're excited to use AI and no/low-code to transform legal work and can build workflows from scratch. Data-driven operator: You build dashboards, track KPIs, and use insights to prioritize and improve processes. Contract fluency: You confidently handle non-complex agreements (e.g., NDAs, DPAs) and know when to escalate. ️ Builder mentality: You create scalable systems, ship quickly, iterate, and document as you go. Cross-functional collaborator: You communicate crisply, exercise pragmatic judgment, and partner effectively across teams and time zones. Nice-to-haves Legal background: You hold a paralegal certification, legal studies, or deep contract exposure. ️ Corporate law exposure: You understand corporate housekeeping, audits, and filing obligations. No-/low-code experience: You've used tools like n8n, Make, or Zapier to automate workflows. High-growth startup chops: You've thrived in fast-scaling environments with competing priorities. Why join us? At n8n, your work won't disappear into a slide deck. You'll design and own a modern, AI-first legal ops stack-building with n8n in n8n-to unlock deal velocity and revenue at one of Europe's fastest-growing startups. You'll partner directly with the Head of Legal & Compliance and cross-functional leaders, shape our playbooks and data foundations, and see the impact of your work across the company. You'll join a supportive, remote-first team that values autonomy, experimentation, and continuous learning. Sound like a challenge you're excited to take on? Apply now - and help us build the future of automation. Our equal opportunity statement: n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n: app.n8n.cloud/register Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. Benefits Competitive compensation - We offer fair and attractive pay. Ownership - Our core value is to "empower others," and we mean it-you'll get a slice of n8n with equity. Work/life balance - We work hard but ensure you have time to recharge: Europe: 30 days of vacation, plus public holidays wherever you are. US: 15 vacation days, 8 sick days, plus public holidays wherever you are. Health & wellness - Europe: We provide benefits according to local country norms. US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families-plus a no-cost premium HDHP option with a pre-seeded HSA-along with dental and vision coverage. Future planning - Europe: We provide pension contributions according to local country norms. US: 401(k) retirement plan with a 4% employer match. Financial security - Europe: We provide benefits according to local country norms. US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. Career growth - We hire rising stars who grow with us! You'll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. A passionate team - We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! Remote-first - Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid-please check the job description. Giving back - We're big fans of open source, and you'll get $100 per month to support projects you care about. AI enablement - We believe in working smarter-everyone gets an unlimited AI budget to explore and use the best tools to boost productivity and creativity. Transparency - We all know what everyone's working on, how the company is doing-the whole shebang. An ambitious but kind culture - People love working here-our eNPS for 2024 is 94! Country-specific details are provided in your contract.
Nov 28, 2025
Full time
The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we're changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we've grown into a diverse team of over 160 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we've: Cultivated a community of more than 650,000 active developers and builders Earned 145k+ GitHub stars, making us one of the world's Top 40 most popular projects Been ranked as one of Europe's most promising privately held SaaS startups (4th in Sifted's 2025 B2B SaaS Rising 100) Raised $240m to date, from Sequoia's first German seed to our recent $180m Series C - bringing us to a $2.5bn valuation And are grateful for our 94 eNPS score (most companies would call 70 excellent) That's the company we've built. Now we'd love to see what you can build. If you're applying, try n8n out - whether you're technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register. We're in a defining moment of an incredible journey. Come and build with us. ️ This is an individual contributor role with no direct report. Your main goal will be to build an AI-first legal operations backbone that accelerates revenue, reduces legal touchpoints per transaction, and gives leadership real-time visibility into risk and performance. To do so, here are your responsibilities: AI-FIRST SELF-SERVICE CONTRACTING Stand up scalable self-service for NDAs, intake, approvals, and standard docs using n8n and AI review/playbooks. Deploy first-pass AI contract review, risk flagging, and playbook suggestions to speed TTS with guardrails. Launch an Slack assistant and a lightweight request portal to triage and deflect routine questions. LEGAL TECH STACK & SOURCE OF TRUTH Own the legal tooling roadmap and integrations across Salesforce, procurement, Finance, Security/IT, and data sources. Define and maintain a reliable source of truth for contracts, matters, and obligations with clean data and audit trails. Manage vendors/partners; evaluate, implement, and optimize Wordsmith and adjacent AI/automation tools. KNOWLEDGE, RECORDS & COMPLIANCE READINESS Centralize corporate records and entity housekeeping; maintain templates, playbooks, and prompt libraries. Build a searchable legal knowledge base with versioning, ownership, and documentation standards. Improve audit/readiness posture with evidence capture, automated reminders/controls, and partnership with Compliance/Security. METRICS & PROGRAM LEADERSHIP Build real-time dashboards for deal velocity, bottlenecks, renewal health, risk events, and OC spend. Propose roadmap, KPIs, and quarterly plans; communicate progress and trade-offs to executive stakeholders. Lead cross-functional initiatives as a senior IC; pilot, ship, and iterate based on data and feedback. REQUIREMENTS Must-haves Legal operations or paralegal experience: You bring 3-5 years in legal ops, contract management, or as a paralegal, ideally in B2B SaaS. Automation & AI mindset: You're excited to use AI and no/low-code to transform legal work and can build workflows from scratch. Data-driven operator: You build dashboards, track KPIs, and use insights to prioritize and improve processes. Contract fluency: You confidently handle non-complex agreements (e.g., NDAs, DPAs) and know when to escalate. ️ Builder mentality: You create scalable systems, ship quickly, iterate, and document as you go. Cross-functional collaborator: You communicate crisply, exercise pragmatic judgment, and partner effectively across teams and time zones. Nice-to-haves Legal background: You hold a paralegal certification, legal studies, or deep contract exposure. ️ Corporate law exposure: You understand corporate housekeeping, audits, and filing obligations. No-/low-code experience: You've used tools like n8n, Make, or Zapier to automate workflows. High-growth startup chops: You've thrived in fast-scaling environments with competing priorities. Why join us? At n8n, your work won't disappear into a slide deck. You'll design and own a modern, AI-first legal ops stack-building with n8n in n8n-to unlock deal velocity and revenue at one of Europe's fastest-growing startups. You'll partner directly with the Head of Legal & Compliance and cross-functional leaders, shape our playbooks and data foundations, and see the impact of your work across the company. You'll join a supportive, remote-first team that values autonomy, experimentation, and continuous learning. Sound like a challenge you're excited to take on? Apply now - and help us build the future of automation. Our equal opportunity statement: n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n: app.n8n.cloud/register Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. Benefits Competitive compensation - We offer fair and attractive pay. Ownership - Our core value is to "empower others," and we mean it-you'll get a slice of n8n with equity. Work/life balance - We work hard but ensure you have time to recharge: Europe: 30 days of vacation, plus public holidays wherever you are. US: 15 vacation days, 8 sick days, plus public holidays wherever you are. Health & wellness - Europe: We provide benefits according to local country norms. US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families-plus a no-cost premium HDHP option with a pre-seeded HSA-along with dental and vision coverage. Future planning - Europe: We provide pension contributions according to local country norms. US: 401(k) retirement plan with a 4% employer match. Financial security - Europe: We provide benefits according to local country norms. US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. Career growth - We hire rising stars who grow with us! You'll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. A passionate team - We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! Remote-first - Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid-please check the job description. Giving back - We're big fans of open source, and you'll get $100 per month to support projects you care about. AI enablement - We believe in working smarter-everyone gets an unlimited AI budget to explore and use the best tools to boost productivity and creativity. Transparency - We all know what everyone's working on, how the company is doing-the whole shebang. An ambitious but kind culture - People love working here-our eNPS for 2024 is 94! Country-specific details are provided in your contract.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Join us as a Senior Manager in our Business Restructuring team, where your focus will be primarily on proactively managing advisory assignments. You'll manage complex client engagements, whilst supporting junior colleagues to ensure they grow and succeed. Alongside this you will continue to develop your existing relevant technical and accountancy knowledge through on-the-job experience and a variety of training opportunities. In addition, there are a range of opportunities to become involved in business development initiatives. This role is responsible to a designated director or partner on specific cases and ultimately to a dedicated people manager. The Business Restructuring team works on a wide variety of dynamic projects and the candidate will receive exposure to a large number of assignments. This is an exciting opportunity for anyone looking for a constant variety of unique challenges. What We're Looking For: Relevant professional qualification (ICAEW/ACCA, and an insolvency qualification is a plus but not essential). A demonstrable track record at Manager/Senior Manager level. Strong working knowledge of Excel, PowerPoint. Excellent written and numerical skills. Good organisational skills to manage your time effectively. Willingness to learn and embrace new challenges. Self-motivated and enthusiastic team player. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Nov 28, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Join us as a Senior Manager in our Business Restructuring team, where your focus will be primarily on proactively managing advisory assignments. You'll manage complex client engagements, whilst supporting junior colleagues to ensure they grow and succeed. Alongside this you will continue to develop your existing relevant technical and accountancy knowledge through on-the-job experience and a variety of training opportunities. In addition, there are a range of opportunities to become involved in business development initiatives. This role is responsible to a designated director or partner on specific cases and ultimately to a dedicated people manager. The Business Restructuring team works on a wide variety of dynamic projects and the candidate will receive exposure to a large number of assignments. This is an exciting opportunity for anyone looking for a constant variety of unique challenges. What We're Looking For: Relevant professional qualification (ICAEW/ACCA, and an insolvency qualification is a plus but not essential). A demonstrable track record at Manager/Senior Manager level. Strong working knowledge of Excel, PowerPoint. Excellent written and numerical skills. Good organisational skills to manage your time effectively. Willingness to learn and embrace new challenges. Self-motivated and enthusiastic team player. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Job Summary: Location : Manchester, UK Division : Ticketmaster UK Line Manager: Team Manager (Contact Centre) Contract Terms: Permanent, Full Time. Monday to Sunday on a rota basis. THE JOB The role of Fan Care Support Advisor will provide an efficient front-line service to fans by resolving problems and queries and utilising appropriate communication methods to ensure new and existing fan loyalty and brand confidence.Ticketmaster is part of Live Nation Entertainment which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management. THE TEAM The Fan Support Team is responsible for guiding our fans through the entire events process, assisting with queries and requests - before, during and after the show. The team deal with an array of requests from how to purchase tickets all the way through what the fan requires to access the event for all types of events we sell for, comedy, theatre, music, sports and attractions. WHAT YOU WILL BE DOING Working across multi-functional teams, Service Resolution, Resale, Access, Complaints & social media. Communicating with fans verbally and electronically via live chat, email and phone. Resolve fan queries in an efficient and timely manner in line with agreed Key Performance Indicators and Service Level Agreements. Provide the highest level and quality of fan service at all times ensuring fan confidence. Make suggestions for service improvement. Advise and support other members of the fan support team and external departments in relation to event and venue information and fan queries. Liaise with other departments across the business to ensure adequate knowledge of the business to enhance the service provided to the fan. Adhere to all company and departmental processes, policies and procedures. Undertake other duties as required by management. WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS) Contact Centre customer service experience. Experience using Microsoft packages including but not limited to outlook, word and excel. Understand the importance of both internal and external customers. Excellent written and verbal communication skills. Excellent time management and organisational skills. YOU (BEHAVIOURAL REQUIREMENTS) Maintains working relationships to promote a positive and friendly culture. Demonstrates an understanding of the fan concept. Displays a high level of focus and demonstrates strong attention to detail. Displays a good knowledge of grammar and punctuation. Enthusiastic, confident and able to communicate at all levels. Ability to work under pressure to meet targets and deadlines. Ability to analyse and solve problems. LIFE AT TICKETMASTER We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you. Our work is guided by our values: Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a teamIntegrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we representBelonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive EQUAL OPPORTUNITIES We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Recognized for seven years as a Great Place to Work and named one of Fortune's World's Most Admired Companies, Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
Nov 28, 2025
Full time
Job Summary: Location : Manchester, UK Division : Ticketmaster UK Line Manager: Team Manager (Contact Centre) Contract Terms: Permanent, Full Time. Monday to Sunday on a rota basis. THE JOB The role of Fan Care Support Advisor will provide an efficient front-line service to fans by resolving problems and queries and utilising appropriate communication methods to ensure new and existing fan loyalty and brand confidence.Ticketmaster is part of Live Nation Entertainment which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management. THE TEAM The Fan Support Team is responsible for guiding our fans through the entire events process, assisting with queries and requests - before, during and after the show. The team deal with an array of requests from how to purchase tickets all the way through what the fan requires to access the event for all types of events we sell for, comedy, theatre, music, sports and attractions. WHAT YOU WILL BE DOING Working across multi-functional teams, Service Resolution, Resale, Access, Complaints & social media. Communicating with fans verbally and electronically via live chat, email and phone. Resolve fan queries in an efficient and timely manner in line with agreed Key Performance Indicators and Service Level Agreements. Provide the highest level and quality of fan service at all times ensuring fan confidence. Make suggestions for service improvement. Advise and support other members of the fan support team and external departments in relation to event and venue information and fan queries. Liaise with other departments across the business to ensure adequate knowledge of the business to enhance the service provided to the fan. Adhere to all company and departmental processes, policies and procedures. Undertake other duties as required by management. WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS) Contact Centre customer service experience. Experience using Microsoft packages including but not limited to outlook, word and excel. Understand the importance of both internal and external customers. Excellent written and verbal communication skills. Excellent time management and organisational skills. YOU (BEHAVIOURAL REQUIREMENTS) Maintains working relationships to promote a positive and friendly culture. Demonstrates an understanding of the fan concept. Displays a high level of focus and demonstrates strong attention to detail. Displays a good knowledge of grammar and punctuation. Enthusiastic, confident and able to communicate at all levels. Ability to work under pressure to meet targets and deadlines. Ability to analyse and solve problems. LIFE AT TICKETMASTER We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you. Our work is guided by our values: Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a teamIntegrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we representBelonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive EQUAL OPPORTUNITIES We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Recognized for seven years as a Great Place to Work and named one of Fortune's World's Most Admired Companies, Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Join us as a Senior Manager in our Business Restructuring team, where your focus will be primarily on proactively managing advisory assignments. You'll manage complex client engagements, whilst supporting junior colleagues to ensure they grow and succeed. Alongside this you will continue to develop your existing relevant technical and accountancy knowledge through on-the-job experience and a variety of training opportunities. In addition, there are a range of opportunities to become involved in business development initiatives. This role is responsible to a designated director or partner on specific cases and ultimately to a dedicated people manager. The Business Restructuring team works on a wide variety of dynamic projects and the candidate will receive exposure to a large number of assignments. This is an exciting opportunity for anyone looking for a constant variety of unique challenges. What We're Looking For: Relevant professional qualification (ICAEW/ACCA, and an insolvency qualification is a plus but not essential). A demonstrable track record at Manager/Senior Manager level. Strong working knowledge of Excel, PowerPoint. Excellent written and numerical skills. Good organisational skills to manage your time effectively. Willingness to learn and embrace new challenges. Self-motivated and enthusiastic team player. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Nov 28, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Join us as a Senior Manager in our Business Restructuring team, where your focus will be primarily on proactively managing advisory assignments. You'll manage complex client engagements, whilst supporting junior colleagues to ensure they grow and succeed. Alongside this you will continue to develop your existing relevant technical and accountancy knowledge through on-the-job experience and a variety of training opportunities. In addition, there are a range of opportunities to become involved in business development initiatives. This role is responsible to a designated director or partner on specific cases and ultimately to a dedicated people manager. The Business Restructuring team works on a wide variety of dynamic projects and the candidate will receive exposure to a large number of assignments. This is an exciting opportunity for anyone looking for a constant variety of unique challenges. What We're Looking For: Relevant professional qualification (ICAEW/ACCA, and an insolvency qualification is a plus but not essential). A demonstrable track record at Manager/Senior Manager level. Strong working knowledge of Excel, PowerPoint. Excellent written and numerical skills. Good organisational skills to manage your time effectively. Willingness to learn and embrace new challenges. Self-motivated and enthusiastic team player. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As a Director, you will be managing a portfolio and be responsible for the timely completion and quality delivery of engagements. You will support the Partners with project work, build excellent relationships, initiate, and deliver marketing and business development projects and work with the senior members of the London Valuation Team in developing the business. You'll be someone with: Significant valuation experience at a sufficiently senior level gained in another professional services firm. Proficiency in a number of valuation techniques including: discounted cash flow, multiples analysis, options and other derivatives pricing, intangible asset and tax valuation approaches. Proven people leadership skills and commitment to developing teams. Strong Quality & Risk and Commercial Management skills. Adept ability to interpret financial statements in the context of valuations. Strong commercial acumen and ability to understand the internal and external drivers of value for a given asset. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise, and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6, 500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Nov 28, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As a Director, you will be managing a portfolio and be responsible for the timely completion and quality delivery of engagements. You will support the Partners with project work, build excellent relationships, initiate, and deliver marketing and business development projects and work with the senior members of the London Valuation Team in developing the business. You'll be someone with: Significant valuation experience at a sufficiently senior level gained in another professional services firm. Proficiency in a number of valuation techniques including: discounted cash flow, multiples analysis, options and other derivatives pricing, intangible asset and tax valuation approaches. Proven people leadership skills and commitment to developing teams. Strong Quality & Risk and Commercial Management skills. Adept ability to interpret financial statements in the context of valuations. Strong commercial acumen and ability to understand the internal and external drivers of value for a given asset. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise, and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6, 500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
AQD Audit Stream Risk Management Team - Director page is loaded AQD Audit Stream Risk Management Team - Directorlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R19223 Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world.We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform.Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our central quality support team. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders.You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value.This is an opportunity for a talented, high performing and ambitious Director to join the Audit Stream Risk Management (ASRM) team in the Audit Quality Department (AQD) in an exciting period. You will report into the ASRM team Partner and work closely with other members of the ASRM team as well as the other directors in the wider AQD team.The Audit Stream Risk Management team is a growing team and provides support to audit teams when audit risk and contractual issues emerge on audit engagements. You will advise the audit team in resolving the issue to enable them to manage any reputational risks and consistently deliver high quality audits. The role will include providing the teams with proactive support to resolve the issue and involving specialists from the wider AQD team when required. As part of this supportive and knowledgeable team, you'll have a chance to use and develop your technical skills to solve complex audit risk and contractual issues and contribute to the delivery of high quality audits. Responsibilities Lead in resolving complex audit stream risk issues that emerge, ensuring a detailed review of audit files is performed, when required, by the senior managers in the team to establish the nature and extent of the risk bringing in specialist support from the wider AQD team as required. Proactively identify wider risk issues and prevent such risks from crystalising by implementing policies, guidance and training to the audit stream. Support the ASRM partner on reviewing and monitoring the highest risk audit engagements, known as the Close Monitored List. Provide oversight to the ASRM team on other audit risks and contractual matters arising from the Audit Stream and ensuring they are satisfactorily resolved. Lead on projects to ensure that all processes and controls related to audit stream risk management are correctly implemented to support a System of Quality Management, ensuring that any remediation points are addressed. Support RIs experiencing a challenging inspection or regulatory process. Contribute to audit quality initiatives led by the wider Audit Quality Improvement Team.You'll be someone with: Ideas, drive, energy and passion! ACA or equivalent qualification with a background in Audit, Methodology or Regulatory oversight Recent experience at Senior Manager or Director level on PIE and listed audits or similar file review experience Strong technical audit expertise with the ability to identify wider risks Ability to challenge, influence, and communicate effectively at senior levels A proactive, collaborative mindset and attention to detailYou'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand.At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs.Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work.We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions.We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Nov 28, 2025
Full time
AQD Audit Stream Risk Management Team - Director page is loaded AQD Audit Stream Risk Management Team - Directorlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R19223 Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world.We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform.Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our central quality support team. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders.You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value.This is an opportunity for a talented, high performing and ambitious Director to join the Audit Stream Risk Management (ASRM) team in the Audit Quality Department (AQD) in an exciting period. You will report into the ASRM team Partner and work closely with other members of the ASRM team as well as the other directors in the wider AQD team.The Audit Stream Risk Management team is a growing team and provides support to audit teams when audit risk and contractual issues emerge on audit engagements. You will advise the audit team in resolving the issue to enable them to manage any reputational risks and consistently deliver high quality audits. The role will include providing the teams with proactive support to resolve the issue and involving specialists from the wider AQD team when required. As part of this supportive and knowledgeable team, you'll have a chance to use and develop your technical skills to solve complex audit risk and contractual issues and contribute to the delivery of high quality audits. Responsibilities Lead in resolving complex audit stream risk issues that emerge, ensuring a detailed review of audit files is performed, when required, by the senior managers in the team to establish the nature and extent of the risk bringing in specialist support from the wider AQD team as required. Proactively identify wider risk issues and prevent such risks from crystalising by implementing policies, guidance and training to the audit stream. Support the ASRM partner on reviewing and monitoring the highest risk audit engagements, known as the Close Monitored List. Provide oversight to the ASRM team on other audit risks and contractual matters arising from the Audit Stream and ensuring they are satisfactorily resolved. Lead on projects to ensure that all processes and controls related to audit stream risk management are correctly implemented to support a System of Quality Management, ensuring that any remediation points are addressed. Support RIs experiencing a challenging inspection or regulatory process. Contribute to audit quality initiatives led by the wider Audit Quality Improvement Team.You'll be someone with: Ideas, drive, energy and passion! ACA or equivalent qualification with a background in Audit, Methodology or Regulatory oversight Recent experience at Senior Manager or Director level on PIE and listed audits or similar file review experience Strong technical audit expertise with the ability to identify wider risks Ability to challenge, influence, and communicate effectively at senior levels A proactive, collaborative mindset and attention to detailYou'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand.At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs.Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work.We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions.We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
About HSO HSO Success and Ambition HSO is a leading global provider of enterprise business solutions and a trusted Microsoft Solutions Partner. Founded in 1987, HSO delivers digital transformation through Microsoft Dynamics 365, Power Platform, Azure, and other Microsoft technologies, helping clients achieve sustainable success. We combine deep industry expertise with technological innovation to create long-term value for our clients across sectors such as Retail, Manufacturing, Professional Services, Financial Services, and Local Government. HSO has been voted in the UK's Top 10 Best Large Companies to Work For for the last three years running and is proud to have been named D365 Finance Microsoft Partner of the Year and finalist for D365 Sales & Marketing. People join and stay at HSO because we care - about adding value to our customers, delivering what we promise, striving to improve ourselves, being inclusive, and having fun. The core values that enable us to work so well together also mean our customers want to work with us. We choose to be different from other Microsoft partners. Caring about our people, customers, and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. PURPOSE OF THE ROLE The Senior Business Development & Alliances Manager will be responsible for driving growth by strengthening and expanding HSO's ecosystem relationships. While Microsoft is HSO's most important partner, this role will also focus on developing strategic alliances with other technology providers, analysts, influencers, and venture capital firms to generate new opportunities, elevate HSO's market presence, and deliver measurable revenue results. You will own the partner-driven sales pipeline, working closely with Microsoft and other partners at a senior level to identify, qualify, and close opportunities in collaboration with HSO's industry and service line sales teams. REPORTING LINE This role reports directly to the Sales Director or Managing Director, depending on region. JOB FUNCTION Strategic Partnerships & Ecosystem Development Act as HSO's senior representative in managing relationships with Microsoft, ensuring alignment with their sales priorities and strategic initiatives. Build and expand relationships with other technology partners, industry analysts, influencers, and venture capital firms to increase market visibility and create new business opportunities. Develop and execute joint go-to-market strategies and business plans with key partners. Leverage partner funding programs, co-sell opportunities, and joint marketing initiatives to maximize impact. Sales Pipeline & Revenue Generation Build, manage, and grow a qualified pipeline of opportunities originated through partner channels. Collaborate with HSO industry and service line sales teams to pursue and close deals. Take ownership of revenue targets associated with partner-sourced opportunities. Report regularly on pipeline development, deal progression, and performance against targets. Market Development & Thought Leadership Represent HSO at key industry events, partner forums, analyst briefings, and executive-level meetings. Identify opportunities to raise HSO's profile within the Microsoft ecosystem and broader technology community. Monitor market trends, competitor activity, and partner strategies to ensure HSO remains a visible and trusted partner of choice. QUALIFICATIONS AND EXPERIENCE Essential Significant experience in business development, alliances, or senior sales roles within the enterprise technology or consulting sector. Strong track record of building and leveraging strategic relationships with Microsoft (or comparable hyperscale ecosystem) to deliver revenue. Proven ability to generate, progress, and close complex enterprise deals. Experience working with industry analysts, technology influencers, and investment/VC communities is desirable. Strong commercial and financial acumen, with proven ability to build business cases and deliver against revenue and pipeline targets. Excellent stakeholder management and influencing skills at senior and executive levels, both internally and externally. Strong understanding of Microsoft Dynamics 365, Power Platform, Azure, and broader enterprise digital transformation solutions. PERSONAL QUALITIES Entrepreneurial and proactive, with a passion for growth and results. Collaborative team player who thrives in a cross-functional environment. Strong communicator and networker with the credibility to represent HSO at executive levels. Resilient, adaptable, and comfortable in a dynamic, fast-paced environment. Strategic thinker with the ability to execute and deliver tangible business outcomes. LOCATION Our offices are based in Sale (Manchester), Reading, and Glasgow. This role is hybrid, allowing for remote working with occasional office-based collaboration and events. Travel to London may be required for business meetings. Salary We offer a competitive, market-aligned salary that reflects the skills and experience of each candidate. The salary package will be discussed during the interview process and will be based on current market benchmarks for similar roles, as well as the individual's qualifications and experience. In addition to base salary, eligible employees have the opportunity to earn performance-based bonuses and participate in our comprehensive benefits program. Benefits Paid Holidays Pension Healthcare Dental Life Insurance Tonic Wellbeing HSO Perkz Flexible working (when required and agreed)
Nov 28, 2025
Full time
About HSO HSO Success and Ambition HSO is a leading global provider of enterprise business solutions and a trusted Microsoft Solutions Partner. Founded in 1987, HSO delivers digital transformation through Microsoft Dynamics 365, Power Platform, Azure, and other Microsoft technologies, helping clients achieve sustainable success. We combine deep industry expertise with technological innovation to create long-term value for our clients across sectors such as Retail, Manufacturing, Professional Services, Financial Services, and Local Government. HSO has been voted in the UK's Top 10 Best Large Companies to Work For for the last three years running and is proud to have been named D365 Finance Microsoft Partner of the Year and finalist for D365 Sales & Marketing. People join and stay at HSO because we care - about adding value to our customers, delivering what we promise, striving to improve ourselves, being inclusive, and having fun. The core values that enable us to work so well together also mean our customers want to work with us. We choose to be different from other Microsoft partners. Caring about our people, customers, and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. PURPOSE OF THE ROLE The Senior Business Development & Alliances Manager will be responsible for driving growth by strengthening and expanding HSO's ecosystem relationships. While Microsoft is HSO's most important partner, this role will also focus on developing strategic alliances with other technology providers, analysts, influencers, and venture capital firms to generate new opportunities, elevate HSO's market presence, and deliver measurable revenue results. You will own the partner-driven sales pipeline, working closely with Microsoft and other partners at a senior level to identify, qualify, and close opportunities in collaboration with HSO's industry and service line sales teams. REPORTING LINE This role reports directly to the Sales Director or Managing Director, depending on region. JOB FUNCTION Strategic Partnerships & Ecosystem Development Act as HSO's senior representative in managing relationships with Microsoft, ensuring alignment with their sales priorities and strategic initiatives. Build and expand relationships with other technology partners, industry analysts, influencers, and venture capital firms to increase market visibility and create new business opportunities. Develop and execute joint go-to-market strategies and business plans with key partners. Leverage partner funding programs, co-sell opportunities, and joint marketing initiatives to maximize impact. Sales Pipeline & Revenue Generation Build, manage, and grow a qualified pipeline of opportunities originated through partner channels. Collaborate with HSO industry and service line sales teams to pursue and close deals. Take ownership of revenue targets associated with partner-sourced opportunities. Report regularly on pipeline development, deal progression, and performance against targets. Market Development & Thought Leadership Represent HSO at key industry events, partner forums, analyst briefings, and executive-level meetings. Identify opportunities to raise HSO's profile within the Microsoft ecosystem and broader technology community. Monitor market trends, competitor activity, and partner strategies to ensure HSO remains a visible and trusted partner of choice. QUALIFICATIONS AND EXPERIENCE Essential Significant experience in business development, alliances, or senior sales roles within the enterprise technology or consulting sector. Strong track record of building and leveraging strategic relationships with Microsoft (or comparable hyperscale ecosystem) to deliver revenue. Proven ability to generate, progress, and close complex enterprise deals. Experience working with industry analysts, technology influencers, and investment/VC communities is desirable. Strong commercial and financial acumen, with proven ability to build business cases and deliver against revenue and pipeline targets. Excellent stakeholder management and influencing skills at senior and executive levels, both internally and externally. Strong understanding of Microsoft Dynamics 365, Power Platform, Azure, and broader enterprise digital transformation solutions. PERSONAL QUALITIES Entrepreneurial and proactive, with a passion for growth and results. Collaborative team player who thrives in a cross-functional environment. Strong communicator and networker with the credibility to represent HSO at executive levels. Resilient, adaptable, and comfortable in a dynamic, fast-paced environment. Strategic thinker with the ability to execute and deliver tangible business outcomes. LOCATION Our offices are based in Sale (Manchester), Reading, and Glasgow. This role is hybrid, allowing for remote working with occasional office-based collaboration and events. Travel to London may be required for business meetings. Salary We offer a competitive, market-aligned salary that reflects the skills and experience of each candidate. The salary package will be discussed during the interview process and will be based on current market benchmarks for similar roles, as well as the individual's qualifications and experience. In addition to base salary, eligible employees have the opportunity to earn performance-based bonuses and participate in our comprehensive benefits program. Benefits Paid Holidays Pension Healthcare Dental Life Insurance Tonic Wellbeing HSO Perkz Flexible working (when required and agreed)
Learning and Development Business Partner Application Deadline: 4 December 2025 Department: HR Employment Type: Fixed Term Contract Location: Cox's Lane - Birmingham Description We are seeking a proactive, hands on Learning & Development Business Partner to join our team on a 12-month fixed term contract, stepping into an established role to provide cover during a secondment. In this role, you will be picking up the L&D Strategy-creating high-quality learning content, leading strategic development projects, and partnering closely with stakeholders to identify capability needs and drive performance. You will play a key role in instructional design and content creation and you will develop engaging digital and blended learning experiences that support both technical and behavioural development. You will also play a key role in shaping our talent pipeline, leading on our apprenticeship programmes, ensuring compliance, quality, and meaningful career pathways. In addition, you will design and facilitate leadership development programmes, working with managers to build capability, strengthen culture, and support organisational growth. This is a highly collaborative role suited to someone who combines strategic thinking with a hands on approach and a passion for modern, user centred learning. Key Responsibilities Lead and manage L&D projects from scoping through to delivery, ensuring outcomes align with organisational goals and stakeholder needs. Oversee and enhance apprenticeship programmes, ensuring compliance, high-quality training experiences, and clear development pathways. Design, coordinate and facilitate leadership development programmes, including emerging leader pathways and manager capability training. Partner with key stakeholders to identify skills gaps, capability needs and learning priorities, offering expert advice and practical solutions. Coach managers to build capability, improve people leadership skills, and embed best practice performance and development conversations. Maintain and administer the Learning Management System (LMS), including uploading content, managing user data, generating reports, and improving system usability. Evaluate the impact of learning initiatives through analytics, feedback, and performance metrics, using insights to continuously improve content and programmes. Manage supplier and training provider relationships, ensuring high standards of delivery and value for money. Promote a strong learning culture, championing self directed learning and encouraging adoption of digital learning solutions. Skills, Knowledge & Expertise Proven experience in a Learning & Development Business Partner, L&D Specialist, or similar advisory role. Demonstrable experience in instructional design and content creation, including developing digital and blended learning solutions. Strong background in managing end to end L&D projects, from needs analysis through to evaluation and continuous improvement. Experience designing and delivering leadership development programmes and supporting manager capability. Hands on experience coaching managers to enhance leadership behaviours and performance. Solid understanding and operational experience of apprenticeship programmes, including compliance, provider management, and learner support. Experience in LMS administration, including content upload, reporting, user management, and driving system engagement. Proven ability to partner with stakeholders at all levels, building strong relationships and influencing decisions. Experience using learning analytics to assess impact and inform improvements. Comfortable working in a fast paced environment with the ability to manage multiple projects and priorities. Experience working with Psychometrics would be beneficial but we are happy to provide training for the right candidate. Job Benefits Your benefits with us Competitive salary + car allowance Annual Leave: 25 days holiday + 8 bank holidays Health Cash Plan (after 6 months) Company bonus scheme Advantageous pension scheme Learning & Development opportunities Advanced Family Friendly Policies Employee high street vouchers & discounts Employee Assistance Programme Occupational health & health surveillance Length of Service Awards Christmas savings scheme Eye care vouchers Cycle to Work Scheme Wellbeing events Recognition Portal Rewards Portal Company events Company share schemes Christmas Closedown
Nov 28, 2025
Full time
Learning and Development Business Partner Application Deadline: 4 December 2025 Department: HR Employment Type: Fixed Term Contract Location: Cox's Lane - Birmingham Description We are seeking a proactive, hands on Learning & Development Business Partner to join our team on a 12-month fixed term contract, stepping into an established role to provide cover during a secondment. In this role, you will be picking up the L&D Strategy-creating high-quality learning content, leading strategic development projects, and partnering closely with stakeholders to identify capability needs and drive performance. You will play a key role in instructional design and content creation and you will develop engaging digital and blended learning experiences that support both technical and behavioural development. You will also play a key role in shaping our talent pipeline, leading on our apprenticeship programmes, ensuring compliance, quality, and meaningful career pathways. In addition, you will design and facilitate leadership development programmes, working with managers to build capability, strengthen culture, and support organisational growth. This is a highly collaborative role suited to someone who combines strategic thinking with a hands on approach and a passion for modern, user centred learning. Key Responsibilities Lead and manage L&D projects from scoping through to delivery, ensuring outcomes align with organisational goals and stakeholder needs. Oversee and enhance apprenticeship programmes, ensuring compliance, high-quality training experiences, and clear development pathways. Design, coordinate and facilitate leadership development programmes, including emerging leader pathways and manager capability training. Partner with key stakeholders to identify skills gaps, capability needs and learning priorities, offering expert advice and practical solutions. Coach managers to build capability, improve people leadership skills, and embed best practice performance and development conversations. Maintain and administer the Learning Management System (LMS), including uploading content, managing user data, generating reports, and improving system usability. Evaluate the impact of learning initiatives through analytics, feedback, and performance metrics, using insights to continuously improve content and programmes. Manage supplier and training provider relationships, ensuring high standards of delivery and value for money. Promote a strong learning culture, championing self directed learning and encouraging adoption of digital learning solutions. Skills, Knowledge & Expertise Proven experience in a Learning & Development Business Partner, L&D Specialist, or similar advisory role. Demonstrable experience in instructional design and content creation, including developing digital and blended learning solutions. Strong background in managing end to end L&D projects, from needs analysis through to evaluation and continuous improvement. Experience designing and delivering leadership development programmes and supporting manager capability. Hands on experience coaching managers to enhance leadership behaviours and performance. Solid understanding and operational experience of apprenticeship programmes, including compliance, provider management, and learner support. Experience in LMS administration, including content upload, reporting, user management, and driving system engagement. Proven ability to partner with stakeholders at all levels, building strong relationships and influencing decisions. Experience using learning analytics to assess impact and inform improvements. Comfortable working in a fast paced environment with the ability to manage multiple projects and priorities. Experience working with Psychometrics would be beneficial but we are happy to provide training for the right candidate. Job Benefits Your benefits with us Competitive salary + car allowance Annual Leave: 25 days holiday + 8 bank holidays Health Cash Plan (after 6 months) Company bonus scheme Advantageous pension scheme Learning & Development opportunities Advanced Family Friendly Policies Employee high street vouchers & discounts Employee Assistance Programme Occupational health & health surveillance Length of Service Awards Christmas savings scheme Eye care vouchers Cycle to Work Scheme Wellbeing events Recognition Portal Rewards Portal Company events Company share schemes Christmas Closedown
Senior Procurement Manager - Marketing & Advertising page is loaded Senior Procurement Manager - Marketing & Advertisinglocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR104905 Job Title: Senior Procurement Manager - Marketing & Advertising Location: London - Hybrid working model Applications Deadline: early applications will be prioritised About Springer Nature Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit About the Role As the Senior Procurement Manager for Marketing & Advertising, you will be an essential part of our global procurement capability with the goal of supporting the business to meet its objectives whilst delivering best value. As the subject matter expert, you will be expected to demonstrate and maintain a detailed understanding of the category, the technologies and the industry sectors upon which it is focused. You will be involved in the promotion of best practice Procurement, the development and enhancement of working practices, and the implementation of market-leading systems capability, including Artificial Intelligence (AI) solutions. This is a fantastic opportunity to make a real difference by delivering substantial savings and organisational alignment across our global business. The position is offered on a full-time, permanent basis in our London office on a hybrid working pattern. Role responsibilities: Define and implement category strategy for Marketing & Advertising. Negotiate key contracts and leading sourcing projects across in-scope spend categories. Manage reciprocal relationships with suppliers who are also customers Take ownership for management of several strategic supplier relationships to create an environment for collaboration and drive the adoption of new technologies and services in support of SN's strategic objectives. Review and optimise the Procure-to-Pay mechanisms used relating to Advertising spend and support the implementation and roll-out of Purchase Orders to deliver the benefits of spend transparency and efficiency across all category spends. Work closely with senior stakeholders and functional business owners to align on a forward plan, determine sourcing strategies and manage sourcing events. Support the move towards a more sustainable and diverse supply chain. Experience, Skills & Qualifications: Essential Extensive Marketing & Advertising procurement experience, with a successful track record in strategy definition, stakeholder engagement and influencing, sourcing and contracting. Experience with managing complex categories and driving value and savings. In-depth knowledge and experience of the procurement of Marketing & Advertising services and solutions in a global organisation, including a strong understanding of the agency ecosystem. Strong business and commercial background - an experienced negotiator with analytical skills and the ability to use data to drive decisions. Source-to-Pay process & technology experience (e.g. SAP Ariba). Demonstrated ability of working with cross functional teams in a complex, changing environment to identify savings opportunities and deliver value to the organisation. Excellent communication and influencing skills with the ability to build rapport Well-versed in Risk management, Business Continuity Planning, Strategic sourcing & SRM and Contract Performance Management Degree and/or MCIPS qualified or equivalent experience To apply, please submit: a CVAt Springer Nature, our mission is to be part of progress - and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work hereFor more information about career opportunities in Springer Nature please visit are an ambitious and dynamic organisation, and home to some of the best-known names in research, educational and professional publishing.Working at the heart of a changing industry, we are always looking for great people who care about delivering quality to our customers and the communities we work alongside. In return, you will find that we open the doors to discovery for all our employees - offering opportunities to learn from some of the best in the business, with a culture that encourages curiosity and empowers people to find solutions and act on their instincts. Whether you are at the beginning of your career or are an experienced professional, we invite you to find out more about the roles we offer and explore our current vacancies.We are a global and progressive business, founded on a heritage of trusted and respected brands - including Springer, founded in 1842, Macmillan, founded in 1843 and Nature, first published in 1869.Nearly two centuries of progress and advancement in science and education have helped shape the business we are today. Research and learning continues to be the cornerstone of progress, and we will continue to open doors to discovery through trusted brands and innovative products and services. Springer Nature Group was created in May 2015 through the combination of Nature Publishing Group, Macmillan Education and Springer Science+Business Media.
Nov 28, 2025
Full time
Senior Procurement Manager - Marketing & Advertising page is loaded Senior Procurement Manager - Marketing & Advertisinglocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR104905 Job Title: Senior Procurement Manager - Marketing & Advertising Location: London - Hybrid working model Applications Deadline: early applications will be prioritised About Springer Nature Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit About the Role As the Senior Procurement Manager for Marketing & Advertising, you will be an essential part of our global procurement capability with the goal of supporting the business to meet its objectives whilst delivering best value. As the subject matter expert, you will be expected to demonstrate and maintain a detailed understanding of the category, the technologies and the industry sectors upon which it is focused. You will be involved in the promotion of best practice Procurement, the development and enhancement of working practices, and the implementation of market-leading systems capability, including Artificial Intelligence (AI) solutions. This is a fantastic opportunity to make a real difference by delivering substantial savings and organisational alignment across our global business. The position is offered on a full-time, permanent basis in our London office on a hybrid working pattern. Role responsibilities: Define and implement category strategy for Marketing & Advertising. Negotiate key contracts and leading sourcing projects across in-scope spend categories. Manage reciprocal relationships with suppliers who are also customers Take ownership for management of several strategic supplier relationships to create an environment for collaboration and drive the adoption of new technologies and services in support of SN's strategic objectives. Review and optimise the Procure-to-Pay mechanisms used relating to Advertising spend and support the implementation and roll-out of Purchase Orders to deliver the benefits of spend transparency and efficiency across all category spends. Work closely with senior stakeholders and functional business owners to align on a forward plan, determine sourcing strategies and manage sourcing events. Support the move towards a more sustainable and diverse supply chain. Experience, Skills & Qualifications: Essential Extensive Marketing & Advertising procurement experience, with a successful track record in strategy definition, stakeholder engagement and influencing, sourcing and contracting. Experience with managing complex categories and driving value and savings. In-depth knowledge and experience of the procurement of Marketing & Advertising services and solutions in a global organisation, including a strong understanding of the agency ecosystem. Strong business and commercial background - an experienced negotiator with analytical skills and the ability to use data to drive decisions. Source-to-Pay process & technology experience (e.g. SAP Ariba). Demonstrated ability of working with cross functional teams in a complex, changing environment to identify savings opportunities and deliver value to the organisation. Excellent communication and influencing skills with the ability to build rapport Well-versed in Risk management, Business Continuity Planning, Strategic sourcing & SRM and Contract Performance Management Degree and/or MCIPS qualified or equivalent experience To apply, please submit: a CVAt Springer Nature, our mission is to be part of progress - and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work hereFor more information about career opportunities in Springer Nature please visit are an ambitious and dynamic organisation, and home to some of the best-known names in research, educational and professional publishing.Working at the heart of a changing industry, we are always looking for great people who care about delivering quality to our customers and the communities we work alongside. In return, you will find that we open the doors to discovery for all our employees - offering opportunities to learn from some of the best in the business, with a culture that encourages curiosity and empowers people to find solutions and act on their instincts. Whether you are at the beginning of your career or are an experienced professional, we invite you to find out more about the roles we offer and explore our current vacancies.We are a global and progressive business, founded on a heritage of trusted and respected brands - including Springer, founded in 1842, Macmillan, founded in 1843 and Nature, first published in 1869.Nearly two centuries of progress and advancement in science and education have helped shape the business we are today. Research and learning continues to be the cornerstone of progress, and we will continue to open doors to discovery through trusted brands and innovative products and services. Springer Nature Group was created in May 2015 through the combination of Nature Publishing Group, Macmillan Education and Springer Science+Business Media.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long lasting relationships. You'll be someone who can work pro actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Demonstrate excellence of service to clients and build strong relationships both internally and externally; act as a major point of contact within the firm. Provide tax compliance and advisory services to a wide range of clients, in some cases using resource from a shared service team or via technology tools. Manage a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Understand potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Counsel, appraise, develop and motivate staff as appropriate Coaching and developing junior members of staff to lead a culture of team development Support, train, mentor and advise others. Lead large and/or complex projects You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state of the art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Nov 28, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long lasting relationships. You'll be someone who can work pro actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Demonstrate excellence of service to clients and build strong relationships both internally and externally; act as a major point of contact within the firm. Provide tax compliance and advisory services to a wide range of clients, in some cases using resource from a shared service team or via technology tools. Manage a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Understand potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Counsel, appraise, develop and motivate staff as appropriate Coaching and developing junior members of staff to lead a culture of team development Support, train, mentor and advise others. Lead large and/or complex projects You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state of the art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
About HSO HSO Success and Ambition HSO is a leading global provider of enterprise business solutions and a trusted Microsoft Solutions Partner. Founded in 1987, HSO delivers digital transformation through Microsoft Dynamics 365, Power Platform, Azure, and other Microsoft technologies, helping clients achieve sustainable success. We combine deep industry expertise with technological innovation to create long-term value for our clients across sectors such as Retail, Manufacturing, Professional Services, Financial Services, and Local Government. HSO has been voted in the UK's Top 10 Best Large Companies to Work For for the last three years running and is proud to have been named D365 Finance Microsoft Partner of the Year and finalist for D365 Sales & Marketing. People join and stay at HSO because we care - about adding value to our customers, delivering what we promise, striving to improve ourselves, being inclusive, and having fun. The core values that enable us to work so well together also mean our customers want to work with us. We choose to be different from other Microsoft partners. Caring about our people, customers, and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. PURPOSE OF THE ROLE The Senior Business Development & Alliances Manager will be responsible for driving growth by strengthening and expanding HSO's ecosystem relationships. While Microsoft is HSO's most important partner, this role will also focus on developing strategic alliances with other technology providers, analysts, influencers, and venture capital firms to generate new opportunities, elevate HSO's market presence, and deliver measurable revenue results. You will own the partner-driven sales pipeline, working closely with Microsoft and other partners at a senior level to identify, qualify, and close opportunities in collaboration with HSO's industry and service line sales teams. REPORTING LINE This role reports directly to the Sales Director or Managing Director, depending on region. JOB FUNCTION Strategic Partnerships & Ecosystem Development Act as HSO's senior representative in managing relationships with Microsoft, ensuring alignment with their sales priorities and strategic initiatives. Build and expand relationships with other technology partners, industry analysts, influencers, and venture capital firms to increase market visibility and create new business opportunities. Develop and execute joint go-to-market strategies and business plans with key partners. Leverage partner funding programs, co-sell opportunities, and joint marketing initiatives to maximize impact. Sales Pipeline & Revenue Generation Build, manage, and grow a qualified pipeline of opportunities originated through partner channels. Collaborate with HSO industry and service line sales teams to pursue and close deals. Take ownership of revenue targets associated with partner-sourced opportunities. Report regularly on pipeline development, deal progression, and performance against targets. Market Development & Thought Leadership Represent HSO at key industry events, partner forums, analyst briefings, and executive-level meetings. Identify opportunities to raise HSO's profile within the Microsoft ecosystem and broader technology community. Monitor market trends, competitor activity, and partner strategies to ensure HSO remains a visible and trusted partner of choice. QUALIFICATIONS AND EXPERIENCE Essential Significant experience in business development, alliances, or senior sales roles within the enterprise technology or consulting sector. Strong track record of building and leveraging strategic relationships with Microsoft (or comparable hyperscale ecosystem) to deliver revenue. Proven ability to generate, progress, and close complex enterprise deals. Experience working with industry analysts, technology influencers, and investment/VC communities is desirable. Strong commercial and financial acumen, with proven ability to build business cases and deliver against revenue and pipeline targets. Excellent stakeholder management and influencing skills at senior and executive levels, both internally and externally. Strong understanding of Microsoft Dynamics 365, Power Platform, Azure, and broader enterprise digital transformation solutions. PERSONAL QUALITIES Entrepreneurial and proactive, with a passion for growth and results. Collaborative team player who thrives in a cross-functional environment. Strong communicator and networker with the credibility to represent HSO at executive levels. Resilient, adaptable, and comfortable in a dynamic, fast-paced environment. Strategic thinker with the ability to execute and deliver tangible business outcomes. LOCATION Our offices are based in Sale (Manchester), Reading, and Glasgow. This role is hybrid, allowing for remote working with occasional office-based collaboration and events. Travel to London may be required for business meetings. Salary We offer a competitive, market-aligned salary that reflects the skills and experience of each candidate. The salary package will be discussed during the interview process and will be based on current market benchmarks for similar roles, as well as the individual's qualifications and experience. In addition to base salary, eligible employees have the opportunity to earn performance-based bonuses and participate in our comprehensive benefits program. Benefits Paid Holidays Pension Healthcare Dental Life Insurance Tonic Wellbeing HSO Perkz Flexible working (when required and agreed)
Nov 28, 2025
Full time
About HSO HSO Success and Ambition HSO is a leading global provider of enterprise business solutions and a trusted Microsoft Solutions Partner. Founded in 1987, HSO delivers digital transformation through Microsoft Dynamics 365, Power Platform, Azure, and other Microsoft technologies, helping clients achieve sustainable success. We combine deep industry expertise with technological innovation to create long-term value for our clients across sectors such as Retail, Manufacturing, Professional Services, Financial Services, and Local Government. HSO has been voted in the UK's Top 10 Best Large Companies to Work For for the last three years running and is proud to have been named D365 Finance Microsoft Partner of the Year and finalist for D365 Sales & Marketing. People join and stay at HSO because we care - about adding value to our customers, delivering what we promise, striving to improve ourselves, being inclusive, and having fun. The core values that enable us to work so well together also mean our customers want to work with us. We choose to be different from other Microsoft partners. Caring about our people, customers, and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. PURPOSE OF THE ROLE The Senior Business Development & Alliances Manager will be responsible for driving growth by strengthening and expanding HSO's ecosystem relationships. While Microsoft is HSO's most important partner, this role will also focus on developing strategic alliances with other technology providers, analysts, influencers, and venture capital firms to generate new opportunities, elevate HSO's market presence, and deliver measurable revenue results. You will own the partner-driven sales pipeline, working closely with Microsoft and other partners at a senior level to identify, qualify, and close opportunities in collaboration with HSO's industry and service line sales teams. REPORTING LINE This role reports directly to the Sales Director or Managing Director, depending on region. JOB FUNCTION Strategic Partnerships & Ecosystem Development Act as HSO's senior representative in managing relationships with Microsoft, ensuring alignment with their sales priorities and strategic initiatives. Build and expand relationships with other technology partners, industry analysts, influencers, and venture capital firms to increase market visibility and create new business opportunities. Develop and execute joint go-to-market strategies and business plans with key partners. Leverage partner funding programs, co-sell opportunities, and joint marketing initiatives to maximize impact. Sales Pipeline & Revenue Generation Build, manage, and grow a qualified pipeline of opportunities originated through partner channels. Collaborate with HSO industry and service line sales teams to pursue and close deals. Take ownership of revenue targets associated with partner-sourced opportunities. Report regularly on pipeline development, deal progression, and performance against targets. Market Development & Thought Leadership Represent HSO at key industry events, partner forums, analyst briefings, and executive-level meetings. Identify opportunities to raise HSO's profile within the Microsoft ecosystem and broader technology community. Monitor market trends, competitor activity, and partner strategies to ensure HSO remains a visible and trusted partner of choice. QUALIFICATIONS AND EXPERIENCE Essential Significant experience in business development, alliances, or senior sales roles within the enterprise technology or consulting sector. Strong track record of building and leveraging strategic relationships with Microsoft (or comparable hyperscale ecosystem) to deliver revenue. Proven ability to generate, progress, and close complex enterprise deals. Experience working with industry analysts, technology influencers, and investment/VC communities is desirable. Strong commercial and financial acumen, with proven ability to build business cases and deliver against revenue and pipeline targets. Excellent stakeholder management and influencing skills at senior and executive levels, both internally and externally. Strong understanding of Microsoft Dynamics 365, Power Platform, Azure, and broader enterprise digital transformation solutions. PERSONAL QUALITIES Entrepreneurial and proactive, with a passion for growth and results. Collaborative team player who thrives in a cross-functional environment. Strong communicator and networker with the credibility to represent HSO at executive levels. Resilient, adaptable, and comfortable in a dynamic, fast-paced environment. Strategic thinker with the ability to execute and deliver tangible business outcomes. LOCATION Our offices are based in Sale (Manchester), Reading, and Glasgow. This role is hybrid, allowing for remote working with occasional office-based collaboration and events. Travel to London may be required for business meetings. Salary We offer a competitive, market-aligned salary that reflects the skills and experience of each candidate. The salary package will be discussed during the interview process and will be based on current market benchmarks for similar roles, as well as the individual's qualifications and experience. In addition to base salary, eligible employees have the opportunity to earn performance-based bonuses and participate in our comprehensive benefits program. Benefits Paid Holidays Pension Healthcare Dental Life Insurance Tonic Wellbeing HSO Perkz Flexible working (when required and agreed)
Job Description Be part of an iconic story. TOMMY HILFIGER is one of the world's most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger's global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand. Immerse yourself in TOMMY HILFIGER here! YouTube Instagram TikTok About PVH With a history going back over 130 years, PVH has excelled at growing brands and businesses with rich American heritages, becoming one of the largest global apparel companies. We have over 30,000 associates operating in over 40 countries with over $8 billion in revenues. Founded in 1968 and acquired by PVH Corp. in 2003, Calvin Klein is a global lifestyle brand that exemplifies bold, progressive ideals and a seductive, and often minimal, aesthetic. We seek to thrill and inspire our audience while using provocative imagery and striking designs to ignite the senses. We strive to make a positive impact on the world. We inspire passion in our people. We embody authenticity and embrace individuality. Tommy Hilfiger is one of the world's leading designer lifestyle brands, internationally recognized for celebrating the essence of "classic American cool" style. Founded in 1985, Tommy Hilfiger was acquired by PVH Corp. in 2010. We engage consumers through 360 marketing campaigns, innovative events, exciting collaborations and brand partnerships, and work with some of the biggest names from the world of Fashion, Art, Music and Entertainment. Assistant Store Manager, Tommy Hilfiger - Traford About the Role Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores are always a window to our great brands. As a result, our locations are paramount, the first class experience must be a given and our in store standards should never be questionable. To deliver this, we strive to hire the individuals who live and breathe the values of our business, who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today's world, we must be nimble and adapt to change and evolution. The Assistant Manager plays a key role in achieving these standards, they lead by example, embrace our entrepreneurial spirit and inspire their teams through their passion and belief in our brands. Responsibilities Leading the store teams to generate sales, profit, minimize losses, and create the best possible customer experience whilst ensuring the store is visually distinctive and impeccably maintained. Identify opportunities to grow the business and improve performance through collaborating with others. Maintain corporate visual merchandising directives and standards for sales floor and back room. Work alongside the visual merchandising team to ensure that there is clear communication and understanding between VM and store teams. Partner with store management team to build on business opportunities and achieve company standards and objectives. Focus staff on the importance of quality relationships with internal and external customers. Ensure accountability of staff in building a repeat customer base by providing all customers with unparalleled spirited service. Complete daily/weekly store walkthroughs; evaluate product performance, pricing, staff service levels and inventory levels. Communicate to the Store Manager what is driving sales and discuss any issues/priorities, in order to develop strategies to maximize business. Ensure they are weekly visual presentation action plans. Analyze store level reports and create action plans to improve results. Assist with the manpower planning, identification, recruitment, interviewing and hiring processes; Recruit store personnel with a broad range of perspectives, experiences and backgrounds. Work with the Store Manager to build bench strength for key positions, including possible successors. Participate in weekly management meetings alongside other staff meetings. Clearly communicate to staff: store and individual sales goals and other key performance expectations; sales results and provide guidance on what is needed to improve performance. Providing a great customer journey and achieving exemplary mystery shop results. About You You connect to consumers and have a previous track record of supervisory or specialist roles within a premium or luxury brand. You'll have previous people management experience and act with purpose to resolve conflict and unproductive disagreements. You'll be an effective communicator with the ability to cultivate belonging. You collaborate to win and recognize and celebrate the contributions and achievements of others. You are courageous in giving feedback that promotes positive behavioral change. You adapt fast and work with pace. You are energetic and inspire trust showing a clear presence on the shop floor. You'll approach all issues with a 'can do' approach and make informed decisions to find in store solutions. What We Offer At PVH, we understand that the success of our organization is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates - both at home and at work. PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation. About PVH: We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That's the Power of Us, that's the Power of PVH+. One of PVH's greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here. Equal Opportunity Employer PVH Corp. or its subsidiary "PVH" is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job related factors such as skill, ability, educational background, work quality, experience and potential.
Nov 28, 2025
Full time
Job Description Be part of an iconic story. TOMMY HILFIGER is one of the world's most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger's global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand. Immerse yourself in TOMMY HILFIGER here! YouTube Instagram TikTok About PVH With a history going back over 130 years, PVH has excelled at growing brands and businesses with rich American heritages, becoming one of the largest global apparel companies. We have over 30,000 associates operating in over 40 countries with over $8 billion in revenues. Founded in 1968 and acquired by PVH Corp. in 2003, Calvin Klein is a global lifestyle brand that exemplifies bold, progressive ideals and a seductive, and often minimal, aesthetic. We seek to thrill and inspire our audience while using provocative imagery and striking designs to ignite the senses. We strive to make a positive impact on the world. We inspire passion in our people. We embody authenticity and embrace individuality. Tommy Hilfiger is one of the world's leading designer lifestyle brands, internationally recognized for celebrating the essence of "classic American cool" style. Founded in 1985, Tommy Hilfiger was acquired by PVH Corp. in 2010. We engage consumers through 360 marketing campaigns, innovative events, exciting collaborations and brand partnerships, and work with some of the biggest names from the world of Fashion, Art, Music and Entertainment. Assistant Store Manager, Tommy Hilfiger - Traford About the Role Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores are always a window to our great brands. As a result, our locations are paramount, the first class experience must be a given and our in store standards should never be questionable. To deliver this, we strive to hire the individuals who live and breathe the values of our business, who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today's world, we must be nimble and adapt to change and evolution. The Assistant Manager plays a key role in achieving these standards, they lead by example, embrace our entrepreneurial spirit and inspire their teams through their passion and belief in our brands. Responsibilities Leading the store teams to generate sales, profit, minimize losses, and create the best possible customer experience whilst ensuring the store is visually distinctive and impeccably maintained. Identify opportunities to grow the business and improve performance through collaborating with others. Maintain corporate visual merchandising directives and standards for sales floor and back room. Work alongside the visual merchandising team to ensure that there is clear communication and understanding between VM and store teams. Partner with store management team to build on business opportunities and achieve company standards and objectives. Focus staff on the importance of quality relationships with internal and external customers. Ensure accountability of staff in building a repeat customer base by providing all customers with unparalleled spirited service. Complete daily/weekly store walkthroughs; evaluate product performance, pricing, staff service levels and inventory levels. Communicate to the Store Manager what is driving sales and discuss any issues/priorities, in order to develop strategies to maximize business. Ensure they are weekly visual presentation action plans. Analyze store level reports and create action plans to improve results. Assist with the manpower planning, identification, recruitment, interviewing and hiring processes; Recruit store personnel with a broad range of perspectives, experiences and backgrounds. Work with the Store Manager to build bench strength for key positions, including possible successors. Participate in weekly management meetings alongside other staff meetings. Clearly communicate to staff: store and individual sales goals and other key performance expectations; sales results and provide guidance on what is needed to improve performance. Providing a great customer journey and achieving exemplary mystery shop results. About You You connect to consumers and have a previous track record of supervisory or specialist roles within a premium or luxury brand. You'll have previous people management experience and act with purpose to resolve conflict and unproductive disagreements. You'll be an effective communicator with the ability to cultivate belonging. You collaborate to win and recognize and celebrate the contributions and achievements of others. You are courageous in giving feedback that promotes positive behavioral change. You adapt fast and work with pace. You are energetic and inspire trust showing a clear presence on the shop floor. You'll approach all issues with a 'can do' approach and make informed decisions to find in store solutions. What We Offer At PVH, we understand that the success of our organization is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates - both at home and at work. PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation. About PVH: We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That's the Power of Us, that's the Power of PVH+. One of PVH's greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here. Equal Opportunity Employer PVH Corp. or its subsidiary "PVH" is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job related factors such as skill, ability, educational background, work quality, experience and potential.
About HSO HSO Success and Ambition HSO is a leading global provider of enterprise business solutions and a trusted Microsoft Solutions Partner. Founded in 1987, HSO delivers digital transformation through Microsoft Dynamics 365, Power Platform, Azure, and other Microsoft technologies, helping clients achieve sustainable success. We combine deep industry expertise with technological innovation to create long-term value for our clients across sectors such as Retail, Manufacturing, Professional Services, Financial Services, and Local Government. HSO has been voted in the UK's Top 10 Best Large Companies to Work For for the last three years running and is proud to have been named D365 Finance Microsoft Partner of the Year and finalist for D365 Sales & Marketing. People join and stay at HSO because we care - about adding value to our customers, delivering what we promise, striving to improve ourselves, being inclusive, and having fun. The core values that enable us to work so well together also mean our customers want to work with us. We choose to be different from other Microsoft partners. Caring about our people, customers, and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. PURPOSE OF THE ROLE The Senior Business Development & Alliances Manager will be responsible for driving growth by strengthening and expanding HSO's ecosystem relationships. While Microsoft is HSO's most important partner, this role will also focus on developing strategic alliances with other technology providers, analysts, influencers, and venture capital firms to generate new opportunities, elevate HSO's market presence, and deliver measurable revenue results. You will own the partner-driven sales pipeline, working closely with Microsoft and other partners at a senior level to identify, qualify, and close opportunities in collaboration with HSO's industry and service line sales teams. REPORTING LINE This role reports directly to the Sales Director or Managing Director, depending on region. JOB FUNCTION Strategic Partnerships & Ecosystem Development Act as HSO's senior representative in managing relationships with Microsoft, ensuring alignment with their sales priorities and strategic initiatives. Build and expand relationships with other technology partners, industry analysts, influencers, and venture capital firms to increase market visibility and create new business opportunities. Develop and execute joint go-to-market strategies and business plans with key partners. Leverage partner funding programs, co-sell opportunities, and joint marketing initiatives to maximize impact. Sales Pipeline & Revenue Generation Build, manage, and grow a qualified pipeline of opportunities originated through partner channels. Collaborate with HSO industry and service line sales teams to pursue and close deals. Take ownership of revenue targets associated with partner-sourced opportunities. Report regularly on pipeline development, deal progression, and performance against targets. Market Development & Thought Leadership Represent HSO at key industry events, partner forums, analyst briefings, and executive-level meetings. Identify opportunities to raise HSO's profile within the Microsoft ecosystem and broader technology community. Monitor market trends, competitor activity, and partner strategies to ensure HSO remains a visible and trusted partner of choice. QUALIFICATIONS AND EXPERIENCE Essential Significant experience in business development, alliances, or senior sales roles within the enterprise technology or consulting sector. Strong track record of building and leveraging strategic relationships with Microsoft (or comparable hyperscale ecosystem) to deliver revenue. Proven ability to generate, progress, and close complex enterprise deals. Experience working with industry analysts, technology influencers, and investment/VC communities is desirable. Strong commercial and financial acumen, with proven ability to build business cases and deliver against revenue and pipeline targets. Excellent stakeholder management and influencing skills at senior and executive levels, both internally and externally. Strong understanding of Microsoft Dynamics 365, Power Platform, Azure, and broader enterprise digital transformation solutions. PERSONAL QUALITIES Entrepreneurial and proactive, with a passion for growth and results. Collaborative team player who thrives in a cross-functional environment. Strong communicator and networker with the credibility to represent HSO at executive levels. Resilient, adaptable, and comfortable in a dynamic, fast-paced environment. Strategic thinker with the ability to execute and deliver tangible business outcomes. LOCATION Our offices are based in Sale (Manchester), Reading, and Glasgow. This role is hybrid, allowing for remote working with occasional office-based collaboration and events. Travel to London may be required for business meetings. Salary We offer a competitive, market-aligned salary that reflects the skills and experience of each candidate. The salary package will be discussed during the interview process and will be based on current market benchmarks for similar roles, as well as the individual's qualifications and experience. In addition to base salary, eligible employees have the opportunity to earn performance-based bonuses and participate in our comprehensive benefits program. Benefits Paid Holidays Pension Healthcare Dental Life Insurance Tonic Wellbeing HSO Perkz Flexible working (when required and agreed)
Nov 28, 2025
Full time
About HSO HSO Success and Ambition HSO is a leading global provider of enterprise business solutions and a trusted Microsoft Solutions Partner. Founded in 1987, HSO delivers digital transformation through Microsoft Dynamics 365, Power Platform, Azure, and other Microsoft technologies, helping clients achieve sustainable success. We combine deep industry expertise with technological innovation to create long-term value for our clients across sectors such as Retail, Manufacturing, Professional Services, Financial Services, and Local Government. HSO has been voted in the UK's Top 10 Best Large Companies to Work For for the last three years running and is proud to have been named D365 Finance Microsoft Partner of the Year and finalist for D365 Sales & Marketing. People join and stay at HSO because we care - about adding value to our customers, delivering what we promise, striving to improve ourselves, being inclusive, and having fun. The core values that enable us to work so well together also mean our customers want to work with us. We choose to be different from other Microsoft partners. Caring about our people, customers, and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. PURPOSE OF THE ROLE The Senior Business Development & Alliances Manager will be responsible for driving growth by strengthening and expanding HSO's ecosystem relationships. While Microsoft is HSO's most important partner, this role will also focus on developing strategic alliances with other technology providers, analysts, influencers, and venture capital firms to generate new opportunities, elevate HSO's market presence, and deliver measurable revenue results. You will own the partner-driven sales pipeline, working closely with Microsoft and other partners at a senior level to identify, qualify, and close opportunities in collaboration with HSO's industry and service line sales teams. REPORTING LINE This role reports directly to the Sales Director or Managing Director, depending on region. JOB FUNCTION Strategic Partnerships & Ecosystem Development Act as HSO's senior representative in managing relationships with Microsoft, ensuring alignment with their sales priorities and strategic initiatives. Build and expand relationships with other technology partners, industry analysts, influencers, and venture capital firms to increase market visibility and create new business opportunities. Develop and execute joint go-to-market strategies and business plans with key partners. Leverage partner funding programs, co-sell opportunities, and joint marketing initiatives to maximize impact. Sales Pipeline & Revenue Generation Build, manage, and grow a qualified pipeline of opportunities originated through partner channels. Collaborate with HSO industry and service line sales teams to pursue and close deals. Take ownership of revenue targets associated with partner-sourced opportunities. Report regularly on pipeline development, deal progression, and performance against targets. Market Development & Thought Leadership Represent HSO at key industry events, partner forums, analyst briefings, and executive-level meetings. Identify opportunities to raise HSO's profile within the Microsoft ecosystem and broader technology community. Monitor market trends, competitor activity, and partner strategies to ensure HSO remains a visible and trusted partner of choice. QUALIFICATIONS AND EXPERIENCE Essential Significant experience in business development, alliances, or senior sales roles within the enterprise technology or consulting sector. Strong track record of building and leveraging strategic relationships with Microsoft (or comparable hyperscale ecosystem) to deliver revenue. Proven ability to generate, progress, and close complex enterprise deals. Experience working with industry analysts, technology influencers, and investment/VC communities is desirable. Strong commercial and financial acumen, with proven ability to build business cases and deliver against revenue and pipeline targets. Excellent stakeholder management and influencing skills at senior and executive levels, both internally and externally. Strong understanding of Microsoft Dynamics 365, Power Platform, Azure, and broader enterprise digital transformation solutions. PERSONAL QUALITIES Entrepreneurial and proactive, with a passion for growth and results. Collaborative team player who thrives in a cross-functional environment. Strong communicator and networker with the credibility to represent HSO at executive levels. Resilient, adaptable, and comfortable in a dynamic, fast-paced environment. Strategic thinker with the ability to execute and deliver tangible business outcomes. LOCATION Our offices are based in Sale (Manchester), Reading, and Glasgow. This role is hybrid, allowing for remote working with occasional office-based collaboration and events. Travel to London may be required for business meetings. Salary We offer a competitive, market-aligned salary that reflects the skills and experience of each candidate. The salary package will be discussed during the interview process and will be based on current market benchmarks for similar roles, as well as the individual's qualifications and experience. In addition to base salary, eligible employees have the opportunity to earn performance-based bonuses and participate in our comprehensive benefits program. Benefits Paid Holidays Pension Healthcare Dental Life Insurance Tonic Wellbeing HSO Perkz Flexible working (when required and agreed)
Our priority is to match the right person to the right role, and we never want salary to be a barrier to applying. Regardless of your current pay, we'll ask about your salary expectations during the application process, and our Talent Team will have an open, honest conversation during the talent call to understand your skills and explore our salary options. If you have questions around salary, please feel free to ask us! Location: London / Manchester- Hybrid Sponsorship: We are unable to offer sponsorship for this role The Role The Residential Energy Enforcement Operations Team Leader will oversee warrant execution and provide litigation support within the residential energy collections function. The role involves managing a team of Enforcement Specialists and coordinating with third-party legal partners to pursue debt recovery actions (for example, applying for warrants or court orders) in accordance with regulatory requirements. You will ensure all recovery steps (reminders, pre-disconnection notices, etc.) are correctly completed, proceeding to enforcement only when appropriate, and that vulnerable customers are treated with extra care. The role balances achieving collections targets (arrears reduction, case resolution, etc.) with a customer-centric, compassionate approach. This includes strict compliance with Ofgem licence obligations and adherence to industry best practice on vulnerability support. Reporting to Payments Manager Why So Energy? So Energy was created in 2015 because we knew energy suppliers could be better. Since then, we've grown rapidly but sustainably, with 300,000 customers and over 450 Energistswhat we call our people). But we're not done! We're on the road to a net-zero future, and thanks to our partnership with ESB, we're well on the way. We're customer-centric, tech-led, and passionate about sustainability. We're driven to do our best for our customers, for each other, and for our planet. That's why we've built a workplace culture that's supportive, empowering, inclusive, and full of opportunities to grow and make an impact. At So Energy, we take pride in our values-driven culture. We live and breathe by our six core values that guide everything we do: Clear Honest Ambitious Inquisitive Caring Sustainable What you'll be getting up to in this role: Key Responsibilities Team Leadership: Lead, motivate and manage a small team of Warrant and Litigation Specialists. Provide coaching, training and regular feedback to ensure high performance and adherence to processes. Conduct performance reviews and develop staff to meet team goals. Warrant Execution Oversight: Manage the end-to-end warrant application and execution process (for example, warrants of entry for meter fitting or debt enforcement). Coordinate internal approvals and scheduling with enforcement agents. Ensure warrants are issued only after all reasonable recovery steps have been taken. Litigation Support: Work with the external litigation partner or law firm to prepare and submit court documents (such as charge orders, CCJ applications and warrants). Ensure case files and account records are accurate and complete. Escalate legal issues to senior management as needed. Performance Management: Monitor collections metrics (arrears levels, recovery rate, aged debt, warrant outcomes) and drive continuous improvement. Produce regular performance reports and ensure the team meets monthly and quarterly targets. Define and refine KPIs for warrant/litigation processes. Compliance & Governance: Ensure all activities comply with relevant laws and regulations. Adhere to Ofgem licence conditions industry debt collection protocols and internal policies. Maintain audit trails and risk registers and ensure that any third-party agents/bailiffs follow governance rules and company guidelines. Customer Focus & Vulnerability: Champion a customer-centric approach. Work with customer service and vulnerability teams to identify customers in hardship or on the Priority Services Register and ensure they receive appropriate payment support or referrals. Balance recovery efforts with empathy and flexibility for genuinely vulnerable customers. Process Improvement: Continually review and enhance internal processes around warrant enforcement and litigation support. Identify opportunities to streamline workflows, reduce delays and minimise customer impact. Stakeholder Collaboration: Engage with internal teams to coordinate debt recovery end-to-end. Liaise with external partners and ensure their performance meets company standards. Influence senior stakeholders to secure resources or policy changes as needed. Regulatory Updates: Stay informed on regulatory or legislative changes affecting enforcement. Update team policies and training materials to reflect any new requirements. You're a great match if: Significant experience (typically 3+ years) in debt collections, credit control or accounts receivable; experience in the energy/utilities sector is highly advantageous. Proven people management experience with the ability to lead by example and develop team capabilities. Strong knowledge of UK debt recovery processes and regulations and relevant energy licence conditions. Familiarity with consumer protection and vulnerability commitments in utilities. Knowledge of the Energy UK Vulnerability Commitment and Ofgem guidelines on hardship is desirable. Track record of meeting or exceeding collections KPIs and targets. Excellent stakeholder management and communication skills - able to liaise effectively at all levels. Strong analytical and organisational skills, with attention to detail. Empathy, patience and professionalism in dealing with customers under financial stress. Proficiency with collections software and standard office tools (CRM systems, Excel for reporting). Research shows that some underrepresented people are less likely to apply for a role unless they are 100% qualified. We believe your experience, skills, and passion will set you apart. We encourage you to apply and tell us about your journey, even if you don't tick all the boxes. Our Hiring Process: Talent Screen - 20 minutes Teams call Competency-based Interview Final stage interview and presentation with Payments Manager & Head of Payments What's in it for you? Smart Working Charters Hybrid working - Each team has its own Smart Working Charter. Ask your talent partner for more details. Growth & Development Personalised learning & development budgets- to support your growth journey, L&D buddies to guide you along the way. Internal learning platform - with thousands of valuable resources. Pay & Reward Up to 10% performance bonus - based on company and personal performance. Annual Salary Reviews - to ensure we remain competitive in the market. Commitment to being a real living wage provider. Time Off That Matters Your birthday off - it only comes once a year, so enjoy it! 3 So Giving Days - spend time supporting a cause you care about. Enhanced family leave - supporting you through every life chapter. Health & Wellbeing Unmind - Access to personalised coaching or therapy to support your mental wellbeing. Physical Support - Free eye tests, flu vaccinations. Access to Perkbox - Additional wellbeing & savings benefits. Menopause Policy- To ensure all employees are being taken care off. Belonging & Recognition Affinity Groups - join one of our employee groups to foster meaningful connections. Bi-annual Value Awards - because your hard work deserves recognition. Monthly events - to find balance and bring our team together. Charitable Fundraising - to give back to our communities. Diversity, Equity, Inclusion & Belonging As a Disability Confident Committed employer, we encourage applications from everyone, and we'll ensure fair and accessible recruitment for all. At So Energy, we're committed to cultivating an environment that promotes diversity, equity, inclusion, and belonging. We are a global community, and we believe our unique qualities should be celebrated as they are critical to our innovation. It's essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise. Inclusion isn't just an initiative at So Energy. We strive to embed it throughout our entire culture.
Nov 28, 2025
Full time
Our priority is to match the right person to the right role, and we never want salary to be a barrier to applying. Regardless of your current pay, we'll ask about your salary expectations during the application process, and our Talent Team will have an open, honest conversation during the talent call to understand your skills and explore our salary options. If you have questions around salary, please feel free to ask us! Location: London / Manchester- Hybrid Sponsorship: We are unable to offer sponsorship for this role The Role The Residential Energy Enforcement Operations Team Leader will oversee warrant execution and provide litigation support within the residential energy collections function. The role involves managing a team of Enforcement Specialists and coordinating with third-party legal partners to pursue debt recovery actions (for example, applying for warrants or court orders) in accordance with regulatory requirements. You will ensure all recovery steps (reminders, pre-disconnection notices, etc.) are correctly completed, proceeding to enforcement only when appropriate, and that vulnerable customers are treated with extra care. The role balances achieving collections targets (arrears reduction, case resolution, etc.) with a customer-centric, compassionate approach. This includes strict compliance with Ofgem licence obligations and adherence to industry best practice on vulnerability support. Reporting to Payments Manager Why So Energy? So Energy was created in 2015 because we knew energy suppliers could be better. Since then, we've grown rapidly but sustainably, with 300,000 customers and over 450 Energistswhat we call our people). But we're not done! We're on the road to a net-zero future, and thanks to our partnership with ESB, we're well on the way. We're customer-centric, tech-led, and passionate about sustainability. We're driven to do our best for our customers, for each other, and for our planet. That's why we've built a workplace culture that's supportive, empowering, inclusive, and full of opportunities to grow and make an impact. At So Energy, we take pride in our values-driven culture. We live and breathe by our six core values that guide everything we do: Clear Honest Ambitious Inquisitive Caring Sustainable What you'll be getting up to in this role: Key Responsibilities Team Leadership: Lead, motivate and manage a small team of Warrant and Litigation Specialists. Provide coaching, training and regular feedback to ensure high performance and adherence to processes. Conduct performance reviews and develop staff to meet team goals. Warrant Execution Oversight: Manage the end-to-end warrant application and execution process (for example, warrants of entry for meter fitting or debt enforcement). Coordinate internal approvals and scheduling with enforcement agents. Ensure warrants are issued only after all reasonable recovery steps have been taken. Litigation Support: Work with the external litigation partner or law firm to prepare and submit court documents (such as charge orders, CCJ applications and warrants). Ensure case files and account records are accurate and complete. Escalate legal issues to senior management as needed. Performance Management: Monitor collections metrics (arrears levels, recovery rate, aged debt, warrant outcomes) and drive continuous improvement. Produce regular performance reports and ensure the team meets monthly and quarterly targets. Define and refine KPIs for warrant/litigation processes. Compliance & Governance: Ensure all activities comply with relevant laws and regulations. Adhere to Ofgem licence conditions industry debt collection protocols and internal policies. Maintain audit trails and risk registers and ensure that any third-party agents/bailiffs follow governance rules and company guidelines. Customer Focus & Vulnerability: Champion a customer-centric approach. Work with customer service and vulnerability teams to identify customers in hardship or on the Priority Services Register and ensure they receive appropriate payment support or referrals. Balance recovery efforts with empathy and flexibility for genuinely vulnerable customers. Process Improvement: Continually review and enhance internal processes around warrant enforcement and litigation support. Identify opportunities to streamline workflows, reduce delays and minimise customer impact. Stakeholder Collaboration: Engage with internal teams to coordinate debt recovery end-to-end. Liaise with external partners and ensure their performance meets company standards. Influence senior stakeholders to secure resources or policy changes as needed. Regulatory Updates: Stay informed on regulatory or legislative changes affecting enforcement. Update team policies and training materials to reflect any new requirements. You're a great match if: Significant experience (typically 3+ years) in debt collections, credit control or accounts receivable; experience in the energy/utilities sector is highly advantageous. Proven people management experience with the ability to lead by example and develop team capabilities. Strong knowledge of UK debt recovery processes and regulations and relevant energy licence conditions. Familiarity with consumer protection and vulnerability commitments in utilities. Knowledge of the Energy UK Vulnerability Commitment and Ofgem guidelines on hardship is desirable. Track record of meeting or exceeding collections KPIs and targets. Excellent stakeholder management and communication skills - able to liaise effectively at all levels. Strong analytical and organisational skills, with attention to detail. Empathy, patience and professionalism in dealing with customers under financial stress. Proficiency with collections software and standard office tools (CRM systems, Excel for reporting). Research shows that some underrepresented people are less likely to apply for a role unless they are 100% qualified. We believe your experience, skills, and passion will set you apart. We encourage you to apply and tell us about your journey, even if you don't tick all the boxes. Our Hiring Process: Talent Screen - 20 minutes Teams call Competency-based Interview Final stage interview and presentation with Payments Manager & Head of Payments What's in it for you? Smart Working Charters Hybrid working - Each team has its own Smart Working Charter. Ask your talent partner for more details. Growth & Development Personalised learning & development budgets- to support your growth journey, L&D buddies to guide you along the way. Internal learning platform - with thousands of valuable resources. Pay & Reward Up to 10% performance bonus - based on company and personal performance. Annual Salary Reviews - to ensure we remain competitive in the market. Commitment to being a real living wage provider. Time Off That Matters Your birthday off - it only comes once a year, so enjoy it! 3 So Giving Days - spend time supporting a cause you care about. Enhanced family leave - supporting you through every life chapter. Health & Wellbeing Unmind - Access to personalised coaching or therapy to support your mental wellbeing. Physical Support - Free eye tests, flu vaccinations. Access to Perkbox - Additional wellbeing & savings benefits. Menopause Policy- To ensure all employees are being taken care off. Belonging & Recognition Affinity Groups - join one of our employee groups to foster meaningful connections. Bi-annual Value Awards - because your hard work deserves recognition. Monthly events - to find balance and bring our team together. Charitable Fundraising - to give back to our communities. Diversity, Equity, Inclusion & Belonging As a Disability Confident Committed employer, we encourage applications from everyone, and we'll ensure fair and accessible recruitment for all. At So Energy, we're committed to cultivating an environment that promotes diversity, equity, inclusion, and belonging. We are a global community, and we believe our unique qualities should be celebrated as they are critical to our innovation. It's essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise. Inclusion isn't just an initiative at So Energy. We strive to embed it throughout our entire culture.
