Job Title: HR Business Partner Department: Human Resources Salary: £32K Travel Required: Yes, if cluster-based Hours: 37.5 hours per week Reports to: Head of HR Business Partnering Location: Hybrid ( min 2 days on site per week if within reasonable travelling distance of TP site ) will consider WAH if candidate not within reasonable travel to TP site Contract Type: Temporary Job Summary / Overview The HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. They take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. The HR Business Partner is adaptable and flexible, and can keep up with the fast-paced contact centre environment, able to multi-task and prioritise as needed. The role takes on a comprehensive business partnering approach to ensure success, by actively collaborating with stakeholders and team members from all key departments including Operational Delivery, Recruitment, Training, Workforce Management, Payroll, and others. It is a critical component of the role to ensure a full understanding of the local and wider business needs is gained, and so the HR Business Partner will take proactive steps to obtain the correct sources of information and translate this into effective HR practice. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Responsible for all day-to-day HR activities required to support in local site/business area Works closely with local stakeholders, employees, managers, partner organisations and others in the business unit to fully understand local needs (of the client, line of business, employees, managers, local performance information, etc) and create targeted and specific people support strategies Actively monitors a range of people data and reporting information, (including operational performance, quality, absence, attrition, and engagement levels), analysing trends to ensure any changes in usual performance parameters can be quickly identified, and root causes understood so that solutions can be created or supported Works collaboratively with local stakeholders and key personnel across the team and business to develop strategic HR business plans which serve to improve the working environment for all, whilst maintaining or improvement KPI performance across the range of key people measures Provides a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Proactively coaches and guides line managers to help them to support their teams and deliver high performance, whilst mitigating potential risks to the employee or business Builds and develops positive and useful relationships with a range of internal and external stakeholders, including but not limited to Assistant Contact Centre Managers, Contact Centre Managers, VPs/Directors of Delivery, Payroll, Workforce Management, Training, Recruitment, and HR Admin Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland) and the General Data Protection Regulations in the undertaking of any HR activities Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Continually identifies new opportunities to add value to local and wider business area Tracks and maintains key statistics and information relating to relevant aspects of HR activity, and provides detailed reports and presentations on HR-related performance to manager and relevant stakeholders Supports the HR function as a whole in shaping the People Strategy and delivering it's objectives Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Actively participates in any TUPE, restructure, or other major change or consultation programme in your area, and on occasion, in the wider business areas Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in
May 02, 2026
Full time
Job Title: HR Business Partner Department: Human Resources Salary: £32K Travel Required: Yes, if cluster-based Hours: 37.5 hours per week Reports to: Head of HR Business Partnering Location: Hybrid ( min 2 days on site per week if within reasonable travelling distance of TP site ) will consider WAH if candidate not within reasonable travel to TP site Contract Type: Temporary Job Summary / Overview The HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. They take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. The HR Business Partner is adaptable and flexible, and can keep up with the fast-paced contact centre environment, able to multi-task and prioritise as needed. The role takes on a comprehensive business partnering approach to ensure success, by actively collaborating with stakeholders and team members from all key departments including Operational Delivery, Recruitment, Training, Workforce Management, Payroll, and others. It is a critical component of the role to ensure a full understanding of the local and wider business needs is gained, and so the HR Business Partner will take proactive steps to obtain the correct sources of information and translate this into effective HR practice. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Responsible for all day-to-day HR activities required to support in local site/business area Works closely with local stakeholders, employees, managers, partner organisations and others in the business unit to fully understand local needs (of the client, line of business, employees, managers, local performance information, etc) and create targeted and specific people support strategies Actively monitors a range of people data and reporting information, (including operational performance, quality, absence, attrition, and engagement levels), analysing trends to ensure any changes in usual performance parameters can be quickly identified, and root causes understood so that solutions can be created or supported Works collaboratively with local stakeholders and key personnel across the team and business to develop strategic HR business plans which serve to improve the working environment for all, whilst maintaining or improvement KPI performance across the range of key people measures Provides a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Proactively coaches and guides line managers to help them to support their teams and deliver high performance, whilst mitigating potential risks to the employee or business Builds and develops positive and useful relationships with a range of internal and external stakeholders, including but not limited to Assistant Contact Centre Managers, Contact Centre Managers, VPs/Directors of Delivery, Payroll, Workforce Management, Training, Recruitment, and HR Admin Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland) and the General Data Protection Regulations in the undertaking of any HR activities Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Continually identifies new opportunities to add value to local and wider business area Tracks and maintains key statistics and information relating to relevant aspects of HR activity, and provides detailed reports and presentations on HR-related performance to manager and relevant stakeholders Supports the HR function as a whole in shaping the People Strategy and delivering it's objectives Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Actively participates in any TUPE, restructure, or other major change or consultation programme in your area, and on occasion, in the wider business areas Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in
Civil Design Engineer Scotland - (Hybrid, Office, Site) Permanent Competitive Salary + Car/Car Allowance + Flexible Benefits Summary Are you an experienced Civil Engineer with a passion for civil engineering and the energy sector? Freedom Professional Services are seeking an individual with a strong technical expertise in a broad range of civil engineering disciplines to join our growing electricity transmission and distribution design team. With your strong technical expertise, you will be asked to lead the civil design of electricity substations across the UK from concept to completion and be able to work in close collaboration with other internal teams (electrical design, structural, surveys, wayleaves, cables, environmental), along with clients and stakeholders to ensure that all requirements are met. As a Civil Engineer, you will have the opportunity to work on design frameworks for DNO's, as well as design and build opportunities for high profile clients and iconic projects, ensuring that all work is completed to the highest standard. You will be involved in every aspect of the project, from planning and cost estimation to construction and quality control. Some of the key deliverables in this role will include: Lead the production and review of engineering drawings engineering drawings, calculations, specifications, and reports for masonry buildings, steel portal frames, transformer bunds, drainage systems and roads, on projects ranging in construction contract value of £100K - £20M. Collaborate with clients and internal teams to ensure the effective delivery of projects, providing updates and identifying issues that could risk programme, quality or cost. Attend progress meetings as required at client/contractor offices or construction sites. Attend design team meetings to ensure the timely flow and release of quality information and to ensure that this information corresponds with the scope of works. Management of design risks to deliver buildable solutions. Provide engineering solutions to site-based problems through TQ/RFI process. Mentoring junior team members, providing technical guidance and promoting professional development Taking responsibility for your own professional development in line with current best practice, legislative changes, and customer requirements. We are looking for an experienced and ambitious civil engineer with the following attributes: A proven experience of working in a design environment for the construction of traditional masonry buildings, steel portal frames and reinforced concrete. Experience in client-facing roles, with the ability to manage client relationships effectively Ability to lead delivery of multiple simultaneous technical projects in a challenging environment. Strong communication skills to engage in technical discussions with colleagues, non-technical staff, and clients. Strong commitment to ongoing professional development and continuous learning You'll have a degree in Civil Engineering (or related subject) and be working toward Chartered or Incorporated status with a relevant professional body such as ICE. Desirable: Experience working within the electricity distribution sector, particularly in substation design and electrical infrastructure Practical experience with AutoCAD, Revit and Civils3D for civil engineering design Full UK driving licence. Benefits: We are always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Competitive salary Car or Car allowance 25 days holiday plus Bank Holidays Pension with a leading provider and employer contribution Sick Pay Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes Personal development programme. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. LI-CN1
May 02, 2026
Full time
Civil Design Engineer Scotland - (Hybrid, Office, Site) Permanent Competitive Salary + Car/Car Allowance + Flexible Benefits Summary Are you an experienced Civil Engineer with a passion for civil engineering and the energy sector? Freedom Professional Services are seeking an individual with a strong technical expertise in a broad range of civil engineering disciplines to join our growing electricity transmission and distribution design team. With your strong technical expertise, you will be asked to lead the civil design of electricity substations across the UK from concept to completion and be able to work in close collaboration with other internal teams (electrical design, structural, surveys, wayleaves, cables, environmental), along with clients and stakeholders to ensure that all requirements are met. As a Civil Engineer, you will have the opportunity to work on design frameworks for DNO's, as well as design and build opportunities for high profile clients and iconic projects, ensuring that all work is completed to the highest standard. You will be involved in every aspect of the project, from planning and cost estimation to construction and quality control. Some of the key deliverables in this role will include: Lead the production and review of engineering drawings engineering drawings, calculations, specifications, and reports for masonry buildings, steel portal frames, transformer bunds, drainage systems and roads, on projects ranging in construction contract value of £100K - £20M. Collaborate with clients and internal teams to ensure the effective delivery of projects, providing updates and identifying issues that could risk programme, quality or cost. Attend progress meetings as required at client/contractor offices or construction sites. Attend design team meetings to ensure the timely flow and release of quality information and to ensure that this information corresponds with the scope of works. Management of design risks to deliver buildable solutions. Provide engineering solutions to site-based problems through TQ/RFI process. Mentoring junior team members, providing technical guidance and promoting professional development Taking responsibility for your own professional development in line with current best practice, legislative changes, and customer requirements. We are looking for an experienced and ambitious civil engineer with the following attributes: A proven experience of working in a design environment for the construction of traditional masonry buildings, steel portal frames and reinforced concrete. Experience in client-facing roles, with the ability to manage client relationships effectively Ability to lead delivery of multiple simultaneous technical projects in a challenging environment. Strong communication skills to engage in technical discussions with colleagues, non-technical staff, and clients. Strong commitment to ongoing professional development and continuous learning You'll have a degree in Civil Engineering (or related subject) and be working toward Chartered or Incorporated status with a relevant professional body such as ICE. Desirable: Experience working within the electricity distribution sector, particularly in substation design and electrical infrastructure Practical experience with AutoCAD, Revit and Civils3D for civil engineering design Full UK driving licence. Benefits: We are always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Competitive salary Car or Car allowance 25 days holiday plus Bank Holidays Pension with a leading provider and employer contribution Sick Pay Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes Personal development programme. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. LI-CN1
Job Title: HR Business Partner Department: Human Resources Salary: £32K Travel Required: Yes, if cluster-based Hours: 37.5 hours per week Reports to: Head of HR Business Partnering Location: Hybrid ( min 2 days on site per week if within reasonable travelling distance of TP site ) will consider WAH if candidate not within reasonable travel to TP site Contract Type: Temporary Job Summary / Overview The HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. They take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. The HR Business Partner is adaptable and flexible, and can keep up with the fast-paced contact centre environment, able to multi-task and prioritise as needed. The role takes on a comprehensive business partnering approach to ensure success, by actively collaborating with stakeholders and team members from all key departments including Operational Delivery, Recruitment, Training, Workforce Management, Payroll, and others. It is a critical component of the role to ensure a full understanding of the local and wider business needs is gained, and so the HR Business Partner will take proactive steps to obtain the correct sources of information and translate this into effective HR practice. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Responsible for all day-to-day HR activities required to support in local site/business area Works closely with local stakeholders, employees, managers, partner organisations and others in the business unit to fully understand local needs (of the client, line of business, employees, managers, local performance information, etc) and create targeted and specific people support strategies Actively monitors a range of people data and reporting information, (including operational performance, quality, absence, attrition, and engagement levels), analysing trends to ensure any changes in usual performance parameters can be quickly identified, and root causes understood so that solutions can be created or supported Works collaboratively with local stakeholders and key personnel across the team and business to develop strategic HR business plans which serve to improve the working environment for all, whilst maintaining or improvement KPI performance across the range of key people measures Provides a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Proactively coaches and guides line managers to help them to support their teams and deliver high performance, whilst mitigating potential risks to the employee or business Builds and develops positive and useful relationships with a range of internal and external stakeholders, including but not limited to Assistant Contact Centre Managers, Contact Centre Managers, VPs/Directors of Delivery, Payroll, Workforce Management, Training, Recruitment, and HR Admin Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland) and the General Data Protection Regulations in the undertaking of any HR activities Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Continually identifies new opportunities to add value to local and wider business area Tracks and maintains key statistics and information relating to relevant aspects of HR activity, and provides detailed reports and presentations on HR-related performance to manager and relevant stakeholders Supports the HR function as a whole in shaping the People Strategy and delivering it's objectives Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Actively participates in any TUPE, restructure, or other major change or consultation programme in your area, and on occasion, in the wider business areas Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in
May 02, 2026
Full time
Job Title: HR Business Partner Department: Human Resources Salary: £32K Travel Required: Yes, if cluster-based Hours: 37.5 hours per week Reports to: Head of HR Business Partnering Location: Hybrid ( min 2 days on site per week if within reasonable travelling distance of TP site ) will consider WAH if candidate not within reasonable travel to TP site Contract Type: Temporary Job Summary / Overview The HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. They take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. The HR Business Partner is adaptable and flexible, and can keep up with the fast-paced contact centre environment, able to multi-task and prioritise as needed. The role takes on a comprehensive business partnering approach to ensure success, by actively collaborating with stakeholders and team members from all key departments including Operational Delivery, Recruitment, Training, Workforce Management, Payroll, and others. It is a critical component of the role to ensure a full understanding of the local and wider business needs is gained, and so the HR Business Partner will take proactive steps to obtain the correct sources of information and translate this into effective HR practice. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Responsible for all day-to-day HR activities required to support in local site/business area Works closely with local stakeholders, employees, managers, partner organisations and others in the business unit to fully understand local needs (of the client, line of business, employees, managers, local performance information, etc) and create targeted and specific people support strategies Actively monitors a range of people data and reporting information, (including operational performance, quality, absence, attrition, and engagement levels), analysing trends to ensure any changes in usual performance parameters can be quickly identified, and root causes understood so that solutions can be created or supported Works collaboratively with local stakeholders and key personnel across the team and business to develop strategic HR business plans which serve to improve the working environment for all, whilst maintaining or improvement KPI performance across the range of key people measures Provides a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Proactively coaches and guides line managers to help them to support their teams and deliver high performance, whilst mitigating potential risks to the employee or business Builds and develops positive and useful relationships with a range of internal and external stakeholders, including but not limited to Assistant Contact Centre Managers, Contact Centre Managers, VPs/Directors of Delivery, Payroll, Workforce Management, Training, Recruitment, and HR Admin Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland) and the General Data Protection Regulations in the undertaking of any HR activities Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Continually identifies new opportunities to add value to local and wider business area Tracks and maintains key statistics and information relating to relevant aspects of HR activity, and provides detailed reports and presentations on HR-related performance to manager and relevant stakeholders Supports the HR function as a whole in shaping the People Strategy and delivering it's objectives Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Actively participates in any TUPE, restructure, or other major change or consultation programme in your area, and on occasion, in the wider business areas Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in
Site Manager Scotland / Highlands Permanent Competitive + Commercial vehicle + Flexible Benefits Summary Freedom's Power Solutions team have a number of vacancies for Site Managers based in Northern Scotland. The main purpose of the role is to manage site based teams delivering the Green Recovery substation construction and maintenance works across the SSE North DNO region. The Site Manager will lead and to be part of a team installing and constructing electrical power distribution and transmission systems from 400V to 132kV in a manner that delivers safe, profitable, timely, high workmanship quality and fit for purpose networks for the customer and which promotes the company in a positive light at all times Some of the key deliverables in this role will include: Supervision and management of and installation of ground mounted and structure mounted power system components such as cable systems, switchgear, transformers, busbars, relay panels and associated equipment in substations operating at up to 132KV. Prepare and maintain the site H&S records; Order materials for site; Maintain, report and forecast site progress; Interact with customers representatives on and off site; Be part of the working party when required (which can be fulltime). What we're looking for : Substantial previous experience of working on HV substation sites; Experience in supervision of staff and subcontractors; Electrically qualified and be capable of carrying out electrical work on HV equipment; SMSTS qualified; Must hold SSE authorisations (CAT 1, CAT 2 & CAT 3). Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Company commercial vehicle Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Up to 25 days holiday plus bank holidays Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
May 02, 2026
Full time
Site Manager Scotland / Highlands Permanent Competitive + Commercial vehicle + Flexible Benefits Summary Freedom's Power Solutions team have a number of vacancies for Site Managers based in Northern Scotland. The main purpose of the role is to manage site based teams delivering the Green Recovery substation construction and maintenance works across the SSE North DNO region. The Site Manager will lead and to be part of a team installing and constructing electrical power distribution and transmission systems from 400V to 132kV in a manner that delivers safe, profitable, timely, high workmanship quality and fit for purpose networks for the customer and which promotes the company in a positive light at all times Some of the key deliverables in this role will include: Supervision and management of and installation of ground mounted and structure mounted power system components such as cable systems, switchgear, transformers, busbars, relay panels and associated equipment in substations operating at up to 132KV. Prepare and maintain the site H&S records; Order materials for site; Maintain, report and forecast site progress; Interact with customers representatives on and off site; Be part of the working party when required (which can be fulltime). What we're looking for : Substantial previous experience of working on HV substation sites; Experience in supervision of staff and subcontractors; Electrically qualified and be capable of carrying out electrical work on HV equipment; SMSTS qualified; Must hold SSE authorisations (CAT 1, CAT 2 & CAT 3). Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Company commercial vehicle Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Up to 25 days holiday plus bank holidays Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Job Title: HR Business Partner Department: Human Resources Salary: £32K Travel Required: Yes, if cluster-based Hours: 37.5 hours per week Reports to: Head of HR Business Partnering Location: Hybrid ( min 2 days on site per week if within reasonable travelling distance of TP site ) will consider WAH if candidate not within reasonable travel to TP site Contract Type: Temporary Job Summary / Overview The HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. They take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. The HR Business Partner is adaptable and flexible, and can keep up with the fast-paced contact centre environment, able to multi-task and prioritise as needed. The role takes on a comprehensive business partnering approach to ensure success, by actively collaborating with stakeholders and team members from all key departments including Operational Delivery, Recruitment, Training, Workforce Management, Payroll, and others. It is a critical component of the role to ensure a full understanding of the local and wider business needs is gained, and so the HR Business Partner will take proactive steps to obtain the correct sources of information and translate this into effective HR practice. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Responsible for all day-to-day HR activities required to support in local site/business area Works closely with local stakeholders, employees, managers, partner organisations and others in the business unit to fully understand local needs (of the client, line of business, employees, managers, local performance information, etc) and create targeted and specific people support strategies Actively monitors a range of people data and reporting information, (including operational performance, quality, absence, attrition, and engagement levels), analysing trends to ensure any changes in usual performance parameters can be quickly identified, and root causes understood so that solutions can be created or supported Works collaboratively with local stakeholders and key personnel across the team and business to develop strategic HR business plans which serve to improve the working environment for all, whilst maintaining or improvement KPI performance across the range of key people measures Provides a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Proactively coaches and guides line managers to help them to support their teams and deliver high performance, whilst mitigating potential risks to the employee or business Builds and develops positive and useful relationships with a range of internal and external stakeholders, including but not limited to Assistant Contact Centre Managers, Contact Centre Managers, VPs/Directors of Delivery, Payroll, Workforce Management, Training, Recruitment, and HR Admin Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland) and the General Data Protection Regulations in the undertaking of any HR activities Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Continually identifies new opportunities to add value to local and wider business area Tracks and maintains key statistics and information relating to relevant aspects of HR activity, and provides detailed reports and presentations on HR-related performance to manager and relevant stakeholders Supports the HR function as a whole in shaping the People Strategy and delivering it's objectives Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Actively participates in any TUPE, restructure, or other major change or consultation programme in your area, and on occasion, in the wider business areas Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in
May 02, 2026
Full time
Job Title: HR Business Partner Department: Human Resources Salary: £32K Travel Required: Yes, if cluster-based Hours: 37.5 hours per week Reports to: Head of HR Business Partnering Location: Hybrid ( min 2 days on site per week if within reasonable travelling distance of TP site ) will consider WAH if candidate not within reasonable travel to TP site Contract Type: Temporary Job Summary / Overview The HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. They take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. The HR Business Partner is adaptable and flexible, and can keep up with the fast-paced contact centre environment, able to multi-task and prioritise as needed. The role takes on a comprehensive business partnering approach to ensure success, by actively collaborating with stakeholders and team members from all key departments including Operational Delivery, Recruitment, Training, Workforce Management, Payroll, and others. It is a critical component of the role to ensure a full understanding of the local and wider business needs is gained, and so the HR Business Partner will take proactive steps to obtain the correct sources of information and translate this into effective HR practice. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Responsible for all day-to-day HR activities required to support in local site/business area Works closely with local stakeholders, employees, managers, partner organisations and others in the business unit to fully understand local needs (of the client, line of business, employees, managers, local performance information, etc) and create targeted and specific people support strategies Actively monitors a range of people data and reporting information, (including operational performance, quality, absence, attrition, and engagement levels), analysing trends to ensure any changes in usual performance parameters can be quickly identified, and root causes understood so that solutions can be created or supported Works collaboratively with local stakeholders and key personnel across the team and business to develop strategic HR business plans which serve to improve the working environment for all, whilst maintaining or improvement KPI performance across the range of key people measures Provides a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Proactively coaches and guides line managers to help them to support their teams and deliver high performance, whilst mitigating potential risks to the employee or business Builds and develops positive and useful relationships with a range of internal and external stakeholders, including but not limited to Assistant Contact Centre Managers, Contact Centre Managers, VPs/Directors of Delivery, Payroll, Workforce Management, Training, Recruitment, and HR Admin Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland) and the General Data Protection Regulations in the undertaking of any HR activities Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Continually identifies new opportunities to add value to local and wider business area Tracks and maintains key statistics and information relating to relevant aspects of HR activity, and provides detailed reports and presentations on HR-related performance to manager and relevant stakeholders Supports the HR function as a whole in shaping the People Strategy and delivering it's objectives Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Actively participates in any TUPE, restructure, or other major change or consultation programme in your area, and on occasion, in the wider business areas Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in
Job Title: HR Business Partner Department: Human Resources Salary: £32K Travel Required: Yes, if cluster-based Hours: 37.5 hours per week Reports to: Head of HR Business Partnering Location: Hybrid ( min 2 days on site per week if within reasonable travelling distance of TP site ) will consider WAH if candidate not within reasonable travel to TP site Contract Type: Temporary Job Summary / Overview The HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. They take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. The HR Business Partner is adaptable and flexible, and can keep up with the fast-paced contact centre environment, able to multi-task and prioritise as needed. The role takes on a comprehensive business partnering approach to ensure success, by actively collaborating with stakeholders and team members from all key departments including Operational Delivery, Recruitment, Training, Workforce Management, Payroll, and others. It is a critical component of the role to ensure a full understanding of the local and wider business needs is gained, and so the HR Business Partner will take proactive steps to obtain the correct sources of information and translate this into effective HR practice. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Responsible for all day-to-day HR activities required to support in local site/business area Works closely with local stakeholders, employees, managers, partner organisations and others in the business unit to fully understand local needs (of the client, line of business, employees, managers, local performance information, etc) and create targeted and specific people support strategies Actively monitors a range of people data and reporting information, (including operational performance, quality, absence, attrition, and engagement levels), analysing trends to ensure any changes in usual performance parameters can be quickly identified, and root causes understood so that solutions can be created or supported Works collaboratively with local stakeholders and key personnel across the team and business to develop strategic HR business plans which serve to improve the working environment for all, whilst maintaining or improvement KPI performance across the range of key people measures Provides a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Proactively coaches and guides line managers to help them to support their teams and deliver high performance, whilst mitigating potential risks to the employee or business Builds and develops positive and useful relationships with a range of internal and external stakeholders, including but not limited to Assistant Contact Centre Managers, Contact Centre Managers, VPs/Directors of Delivery, Payroll, Workforce Management, Training, Recruitment, and HR Admin Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland) and the General Data Protection Regulations in the undertaking of any HR activities Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Continually identifies new opportunities to add value to local and wider business area Tracks and maintains key statistics and information relating to relevant aspects of HR activity, and provides detailed reports and presentations on HR-related performance to manager and relevant stakeholders Supports the HR function as a whole in shaping the People Strategy and delivering it's objectives Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Actively participates in any TUPE, restructure, or other major change or consultation programme in your area, and on occasion, in the wider business areas Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in
May 02, 2026
Full time
Job Title: HR Business Partner Department: Human Resources Salary: £32K Travel Required: Yes, if cluster-based Hours: 37.5 hours per week Reports to: Head of HR Business Partnering Location: Hybrid ( min 2 days on site per week if within reasonable travelling distance of TP site ) will consider WAH if candidate not within reasonable travel to TP site Contract Type: Temporary Job Summary / Overview The HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. They take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. The HR Business Partner is adaptable and flexible, and can keep up with the fast-paced contact centre environment, able to multi-task and prioritise as needed. The role takes on a comprehensive business partnering approach to ensure success, by actively collaborating with stakeholders and team members from all key departments including Operational Delivery, Recruitment, Training, Workforce Management, Payroll, and others. It is a critical component of the role to ensure a full understanding of the local and wider business needs is gained, and so the HR Business Partner will take proactive steps to obtain the correct sources of information and translate this into effective HR practice. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Responsible for all day-to-day HR activities required to support in local site/business area Works closely with local stakeholders, employees, managers, partner organisations and others in the business unit to fully understand local needs (of the client, line of business, employees, managers, local performance information, etc) and create targeted and specific people support strategies Actively monitors a range of people data and reporting information, (including operational performance, quality, absence, attrition, and engagement levels), analysing trends to ensure any changes in usual performance parameters can be quickly identified, and root causes understood so that solutions can be created or supported Works collaboratively with local stakeholders and key personnel across the team and business to develop strategic HR business plans which serve to improve the working environment for all, whilst maintaining or improvement KPI performance across the range of key people measures Provides a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Proactively coaches and guides line managers to help them to support their teams and deliver high performance, whilst mitigating potential risks to the employee or business Builds and develops positive and useful relationships with a range of internal and external stakeholders, including but not limited to Assistant Contact Centre Managers, Contact Centre Managers, VPs/Directors of Delivery, Payroll, Workforce Management, Training, Recruitment, and HR Admin Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland) and the General Data Protection Regulations in the undertaking of any HR activities Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Continually identifies new opportunities to add value to local and wider business area Tracks and maintains key statistics and information relating to relevant aspects of HR activity, and provides detailed reports and presentations on HR-related performance to manager and relevant stakeholders Supports the HR function as a whole in shaping the People Strategy and delivering it's objectives Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Actively participates in any TUPE, restructure, or other major change or consultation programme in your area, and on occasion, in the wider business areas Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in
Civil Design Engineer Scotland - (Hybrid, Office, Site) Permanent Competitive Salary + Car/Car Allowance + Flexible Benefits Summary Are you an experienced Civil Engineer with a passion for civil engineering and the energy sector? Freedom Professional Services are seeking an individual with a strong technical expertise in a broad range of civil engineering disciplines to join our growing electricity transmission and distribution design team. With your strong technical expertise, you will be asked to lead the civil design of electricity substations across the UK from concept to completion and be able to work in close collaboration with other internal teams (electrical design, structural, surveys, wayleaves, cables, environmental), along with clients and stakeholders to ensure that all requirements are met. As a Civil Engineer, you will have the opportunity to work on design frameworks for DNO's, as well as design and build opportunities for high profile clients and iconic projects, ensuring that all work is completed to the highest standard. You will be involved in every aspect of the project, from planning and cost estimation to construction and quality control. Some of the key deliverables in this role will include: Lead the production and review of engineering drawings engineering drawings, calculations, specifications, and reports for masonry buildings, steel portal frames, transformer bunds, drainage systems and roads, on projects ranging in construction contract value of £100K - £20M. Collaborate with clients and internal teams to ensure the effective delivery of projects, providing updates and identifying issues that could risk programme, quality or cost. Attend progress meetings as required at client/contractor offices or construction sites. Attend design team meetings to ensure the timely flow and release of quality information and to ensure that this information corresponds with the scope of works. Management of design risks to deliver buildable solutions. Provide engineering solutions to site-based problems through TQ/RFI process. Mentoring junior team members, providing technical guidance and promoting professional development Taking responsibility for your own professional development in line with current best practice, legislative changes, and customer requirements. We are looking for an experienced and ambitious civil engineer with the following attributes: A proven experience of working in a design environment for the construction of traditional masonry buildings, steel portal frames and reinforced concrete. Experience in client-facing roles, with the ability to manage client relationships effectively Ability to lead delivery of multiple simultaneous technical projects in a challenging environment. Strong communication skills to engage in technical discussions with colleagues, non-technical staff, and clients. Strong commitment to ongoing professional development and continuous learning You'll have a degree in Civil Engineering (or related subject) and be working toward Chartered or Incorporated status with a relevant professional body such as ICE. Desirable: Experience working within the electricity distribution sector, particularly in substation design and electrical infrastructure Practical experience with AutoCAD, Revit and Civils3D for civil engineering design Full UK driving licence. Benefits: We are always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Competitive salary Car or Car allowance 25 days holiday plus Bank Holidays Pension with a leading provider and employer contribution Sick Pay Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes Personal development programme. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. LI-CN1
May 02, 2026
Full time
Civil Design Engineer Scotland - (Hybrid, Office, Site) Permanent Competitive Salary + Car/Car Allowance + Flexible Benefits Summary Are you an experienced Civil Engineer with a passion for civil engineering and the energy sector? Freedom Professional Services are seeking an individual with a strong technical expertise in a broad range of civil engineering disciplines to join our growing electricity transmission and distribution design team. With your strong technical expertise, you will be asked to lead the civil design of electricity substations across the UK from concept to completion and be able to work in close collaboration with other internal teams (electrical design, structural, surveys, wayleaves, cables, environmental), along with clients and stakeholders to ensure that all requirements are met. As a Civil Engineer, you will have the opportunity to work on design frameworks for DNO's, as well as design and build opportunities for high profile clients and iconic projects, ensuring that all work is completed to the highest standard. You will be involved in every aspect of the project, from planning and cost estimation to construction and quality control. Some of the key deliverables in this role will include: Lead the production and review of engineering drawings engineering drawings, calculations, specifications, and reports for masonry buildings, steel portal frames, transformer bunds, drainage systems and roads, on projects ranging in construction contract value of £100K - £20M. Collaborate with clients and internal teams to ensure the effective delivery of projects, providing updates and identifying issues that could risk programme, quality or cost. Attend progress meetings as required at client/contractor offices or construction sites. Attend design team meetings to ensure the timely flow and release of quality information and to ensure that this information corresponds with the scope of works. Management of design risks to deliver buildable solutions. Provide engineering solutions to site-based problems through TQ/RFI process. Mentoring junior team members, providing technical guidance and promoting professional development Taking responsibility for your own professional development in line with current best practice, legislative changes, and customer requirements. We are looking for an experienced and ambitious civil engineer with the following attributes: A proven experience of working in a design environment for the construction of traditional masonry buildings, steel portal frames and reinforced concrete. Experience in client-facing roles, with the ability to manage client relationships effectively Ability to lead delivery of multiple simultaneous technical projects in a challenging environment. Strong communication skills to engage in technical discussions with colleagues, non-technical staff, and clients. Strong commitment to ongoing professional development and continuous learning You'll have a degree in Civil Engineering (or related subject) and be working toward Chartered or Incorporated status with a relevant professional body such as ICE. Desirable: Experience working within the electricity distribution sector, particularly in substation design and electrical infrastructure Practical experience with AutoCAD, Revit and Civils3D for civil engineering design Full UK driving licence. Benefits: We are always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Competitive salary Car or Car allowance 25 days holiday plus Bank Holidays Pension with a leading provider and employer contribution Sick Pay Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes Personal development programme. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. LI-CN1
Job Title: HR Business Partner Department: Human Resources Salary: £32K Travel Required: Yes, if cluster-based Hours: 37.5 hours per week Reports to: Head of HR Business Partnering Location: Hybrid ( min 2 days on site per week if within reasonable travelling distance of TP site ) will consider WAH if candidate not within reasonable travel to TP site Contract Type: Temporary Job Summary / Overview The HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. They take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. The HR Business Partner is adaptable and flexible, and can keep up with the fast-paced contact centre environment, able to multi-task and prioritise as needed. The role takes on a comprehensive business partnering approach to ensure success, by actively collaborating with stakeholders and team members from all key departments including Operational Delivery, Recruitment, Training, Workforce Management, Payroll, and others. It is a critical component of the role to ensure a full understanding of the local and wider business needs is gained, and so the HR Business Partner will take proactive steps to obtain the correct sources of information and translate this into effective HR practice. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Responsible for all day-to-day HR activities required to support in local site/business area Works closely with local stakeholders, employees, managers, partner organisations and others in the business unit to fully understand local needs (of the client, line of business, employees, managers, local performance information, etc) and create targeted and specific people support strategies Actively monitors a range of people data and reporting information, (including operational performance, quality, absence, attrition, and engagement levels), analysing trends to ensure any changes in usual performance parameters can be quickly identified, and root causes understood so that solutions can be created or supported Works collaboratively with local stakeholders and key personnel across the team and business to develop strategic HR business plans which serve to improve the working environment for all, whilst maintaining or improvement KPI performance across the range of key people measures Provides a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Proactively coaches and guides line managers to help them to support their teams and deliver high performance, whilst mitigating potential risks to the employee or business Builds and develops positive and useful relationships with a range of internal and external stakeholders, including but not limited to Assistant Contact Centre Managers, Contact Centre Managers, VPs/Directors of Delivery, Payroll, Workforce Management, Training, Recruitment, and HR Admin Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland) and the General Data Protection Regulations in the undertaking of any HR activities Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Continually identifies new opportunities to add value to local and wider business area Tracks and maintains key statistics and information relating to relevant aspects of HR activity, and provides detailed reports and presentations on HR-related performance to manager and relevant stakeholders Supports the HR function as a whole in shaping the People Strategy and delivering it's objectives Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Actively participates in any TUPE, restructure, or other major change or consultation programme in your area, and on occasion, in the wider business areas Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in
May 02, 2026
Full time
Job Title: HR Business Partner Department: Human Resources Salary: £32K Travel Required: Yes, if cluster-based Hours: 37.5 hours per week Reports to: Head of HR Business Partnering Location: Hybrid ( min 2 days on site per week if within reasonable travelling distance of TP site ) will consider WAH if candidate not within reasonable travel to TP site Contract Type: Temporary Job Summary / Overview The HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. They take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. The HR Business Partner is adaptable and flexible, and can keep up with the fast-paced contact centre environment, able to multi-task and prioritise as needed. The role takes on a comprehensive business partnering approach to ensure success, by actively collaborating with stakeholders and team members from all key departments including Operational Delivery, Recruitment, Training, Workforce Management, Payroll, and others. It is a critical component of the role to ensure a full understanding of the local and wider business needs is gained, and so the HR Business Partner will take proactive steps to obtain the correct sources of information and translate this into effective HR practice. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Responsible for all day-to-day HR activities required to support in local site/business area Works closely with local stakeholders, employees, managers, partner organisations and others in the business unit to fully understand local needs (of the client, line of business, employees, managers, local performance information, etc) and create targeted and specific people support strategies Actively monitors a range of people data and reporting information, (including operational performance, quality, absence, attrition, and engagement levels), analysing trends to ensure any changes in usual performance parameters can be quickly identified, and root causes understood so that solutions can be created or supported Works collaboratively with local stakeholders and key personnel across the team and business to develop strategic HR business plans which serve to improve the working environment for all, whilst maintaining or improvement KPI performance across the range of key people measures Provides a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Proactively coaches and guides line managers to help them to support their teams and deliver high performance, whilst mitigating potential risks to the employee or business Builds and develops positive and useful relationships with a range of internal and external stakeholders, including but not limited to Assistant Contact Centre Managers, Contact Centre Managers, VPs/Directors of Delivery, Payroll, Workforce Management, Training, Recruitment, and HR Admin Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland) and the General Data Protection Regulations in the undertaking of any HR activities Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Continually identifies new opportunities to add value to local and wider business area Tracks and maintains key statistics and information relating to relevant aspects of HR activity, and provides detailed reports and presentations on HR-related performance to manager and relevant stakeholders Supports the HR function as a whole in shaping the People Strategy and delivering it's objectives Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Actively participates in any TUPE, restructure, or other major change or consultation programme in your area, and on occasion, in the wider business areas Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in
Help turn public support into political action that saves lives Campaigns Officer £37,450 plus benefits Reports to: Campaigns Manager Grade: P2 Directorate : Policy, Information and Communications Contract : Permanent Hours: Full time 35 hours per week Location: Stratford, London . Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 4 May 2026, 23:55 How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the application questions and work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process : 1 stage interview process consisting of role-based competency interview and task. Interview date: From 11 May 2026 At Cancer Research UK, we exist to beat cancer. At Cancer Research UK, we are a community of professionals with purpose. Every day, we push boundaries to beat cancer-yet we know we must go further and faster. That's why we're looking for a Campaigns Officer with curiosity, creativity and ambition. Someone who wants to grow their skills while helping to deliver meaningful, lasting change. This year, we're launching a major new national campaign-so there's never been a more exciting moment to join us. You'll help transform public energy into political influence, empowering people across the UK to demand the progress they deserve. About the role As a Campaigns Officer, you'll be a key part of the team turning insight into action. You'll help mobilise supporters and the wider public, influence decision makers across all four nations, and make sure breakthroughs in cancer research are backed by bold policy change. You'll work closely with the Campaigns Manager and Officers to shape, deliver and evaluate impactful campaigns-across digital channels, supporter journeys, creative content, strategic planning and events. This is a role for someone who thrives on collaboration, thinks creatively about how to spark action, and is energised by seeing people come together to make real change happen. What will I be doing? Campaign strategy & evaluation Plan and deliver high impact campaigns across priority policy areas. Coordinate activity across teams to maximise visibility and influence. Use the right mix of tactics grounded in strong theories of change. Evaluate performance and use insights to improve tactics and supporter mobilisation. Communications & supporter journeys Create engaging supporter journeys that recruit, retain and activate campaigners. Develop bold messaging, creative content and digital campaign actions. Support the delivery of campaign materials and events. Communicate our work in ways that build trust, understanding and momentum. Involvement & integration Champion meaningful involvement of patients and volunteers through consultation and co production. Collaborate with Policy, Public Affairs, Fundraising and Marketing teams to deliver joined up, multi channel campaigns. Day to day Keep campaign activity running smoothly and on track. Support the Campaigns Manager and Head of Public Affairs & Campaigns with emerging priorities. What are we looking for? Experience motivating people to take action digitally Understanding of campaigning tactics and supporter journeys. Curiosity about politics and current affairs, and the confidence to connect them to our work. Strong written and verbal communication skills, with a flair for clear, inspiring messaging. Solid project and time management skills to succeed in a busy, fast paced environment. Ability to analyse data and use insight to shape decisions. A collaborative approach and strong relationship building skills. Openness to experimenting, iterating and trying new ideas. Passion for improving outcomes for people affected by cancer. Experience with digital campaigning or AI tools (like Engaging Networks, Adobe Campaign or Microsoft Copilot) is a bonus-but not essential. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. You'll help make breakthroughs possible-not just in laboratories, but in parliaments, communities and homes across the UK. Together, we're building a future where everybody lives longer, better lives free from the fear of cancer. Ready to use your voice to help save lives? We'd love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. Internal applicants' eligibility criteria Internal candidates should ideally have completed their 6-month 'getting started' period before applying for other roles. You should also advise your current line manager at the point you make an internal application, or at the latest, at the point of being invited for an interview. All internal candidates applying for a secondment, must have: completed their getting started period discussed their intention to apply and gained approval to apply with their line manager been in their substantive (home) role for at least 6 months (this is only applicable if you have previously been on secondment) If you do not confirm that you meet these requirements, we will not be able to progress your application. Additional information For more information about working with us please visit our website or contact us. For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
May 02, 2026
Full time
Help turn public support into political action that saves lives Campaigns Officer £37,450 plus benefits Reports to: Campaigns Manager Grade: P2 Directorate : Policy, Information and Communications Contract : Permanent Hours: Full time 35 hours per week Location: Stratford, London . Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 4 May 2026, 23:55 How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the application questions and work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process : 1 stage interview process consisting of role-based competency interview and task. Interview date: From 11 May 2026 At Cancer Research UK, we exist to beat cancer. At Cancer Research UK, we are a community of professionals with purpose. Every day, we push boundaries to beat cancer-yet we know we must go further and faster. That's why we're looking for a Campaigns Officer with curiosity, creativity and ambition. Someone who wants to grow their skills while helping to deliver meaningful, lasting change. This year, we're launching a major new national campaign-so there's never been a more exciting moment to join us. You'll help transform public energy into political influence, empowering people across the UK to demand the progress they deserve. About the role As a Campaigns Officer, you'll be a key part of the team turning insight into action. You'll help mobilise supporters and the wider public, influence decision makers across all four nations, and make sure breakthroughs in cancer research are backed by bold policy change. You'll work closely with the Campaigns Manager and Officers to shape, deliver and evaluate impactful campaigns-across digital channels, supporter journeys, creative content, strategic planning and events. This is a role for someone who thrives on collaboration, thinks creatively about how to spark action, and is energised by seeing people come together to make real change happen. What will I be doing? Campaign strategy & evaluation Plan and deliver high impact campaigns across priority policy areas. Coordinate activity across teams to maximise visibility and influence. Use the right mix of tactics grounded in strong theories of change. Evaluate performance and use insights to improve tactics and supporter mobilisation. Communications & supporter journeys Create engaging supporter journeys that recruit, retain and activate campaigners. Develop bold messaging, creative content and digital campaign actions. Support the delivery of campaign materials and events. Communicate our work in ways that build trust, understanding and momentum. Involvement & integration Champion meaningful involvement of patients and volunteers through consultation and co production. Collaborate with Policy, Public Affairs, Fundraising and Marketing teams to deliver joined up, multi channel campaigns. Day to day Keep campaign activity running smoothly and on track. Support the Campaigns Manager and Head of Public Affairs & Campaigns with emerging priorities. What are we looking for? Experience motivating people to take action digitally Understanding of campaigning tactics and supporter journeys. Curiosity about politics and current affairs, and the confidence to connect them to our work. Strong written and verbal communication skills, with a flair for clear, inspiring messaging. Solid project and time management skills to succeed in a busy, fast paced environment. Ability to analyse data and use insight to shape decisions. A collaborative approach and strong relationship building skills. Openness to experimenting, iterating and trying new ideas. Passion for improving outcomes for people affected by cancer. Experience with digital campaigning or AI tools (like Engaging Networks, Adobe Campaign or Microsoft Copilot) is a bonus-but not essential. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. You'll help make breakthroughs possible-not just in laboratories, but in parliaments, communities and homes across the UK. Together, we're building a future where everybody lives longer, better lives free from the fear of cancer. Ready to use your voice to help save lives? We'd love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. Internal applicants' eligibility criteria Internal candidates should ideally have completed their 6-month 'getting started' period before applying for other roles. You should also advise your current line manager at the point you make an internal application, or at the latest, at the point of being invited for an interview. All internal candidates applying for a secondment, must have: completed their getting started period discussed their intention to apply and gained approval to apply with their line manager been in their substantive (home) role for at least 6 months (this is only applicable if you have previously been on secondment) If you do not confirm that you meet these requirements, we will not be able to progress your application. Additional information For more information about working with us please visit our website or contact us. For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
Site Manager Scotland / Highlands Permanent Competitive + Commercial vehicle + Flexible Benefits Summary Freedom's Power Solutions team have a number of vacancies for Site Managers based in Northern Scotland. The main purpose of the role is to manage site based teams delivering the Green Recovery substation construction and maintenance works across the SSE North DNO region. The Site Manager will lead and to be part of a team installing and constructing electrical power distribution and transmission systems from 400V to 132kV in a manner that delivers safe, profitable, timely, high workmanship quality and fit for purpose networks for the customer and which promotes the company in a positive light at all times Some of the key deliverables in this role will include: Supervision and management of and installation of ground mounted and structure mounted power system components such as cable systems, switchgear, transformers, busbars, relay panels and associated equipment in substations operating at up to 132KV. Prepare and maintain the site H&S records; Order materials for site; Maintain, report and forecast site progress; Interact with customers representatives on and off site; Be part of the working party when required (which can be fulltime). What we're looking for : Substantial previous experience of working on HV substation sites; Experience in supervision of staff and subcontractors; Electrically qualified and be capable of carrying out electrical work on HV equipment; SMSTS qualified; Must hold SSE authorisations (CAT 1, CAT 2 & CAT 3). Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Company commercial vehicle Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Up to 25 days holiday plus bank holidays Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
May 02, 2026
Full time
Site Manager Scotland / Highlands Permanent Competitive + Commercial vehicle + Flexible Benefits Summary Freedom's Power Solutions team have a number of vacancies for Site Managers based in Northern Scotland. The main purpose of the role is to manage site based teams delivering the Green Recovery substation construction and maintenance works across the SSE North DNO region. The Site Manager will lead and to be part of a team installing and constructing electrical power distribution and transmission systems from 400V to 132kV in a manner that delivers safe, profitable, timely, high workmanship quality and fit for purpose networks for the customer and which promotes the company in a positive light at all times Some of the key deliverables in this role will include: Supervision and management of and installation of ground mounted and structure mounted power system components such as cable systems, switchgear, transformers, busbars, relay panels and associated equipment in substations operating at up to 132KV. Prepare and maintain the site H&S records; Order materials for site; Maintain, report and forecast site progress; Interact with customers representatives on and off site; Be part of the working party when required (which can be fulltime). What we're looking for : Substantial previous experience of working on HV substation sites; Experience in supervision of staff and subcontractors; Electrically qualified and be capable of carrying out electrical work on HV equipment; SMSTS qualified; Must hold SSE authorisations (CAT 1, CAT 2 & CAT 3). Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Company commercial vehicle Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Up to 25 days holiday plus bank holidays Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Job Title: HR Business Partner Department: Human Resources Salary: £32K Travel Required: Yes, if cluster-based Hours: 37.5 hours per week Reports to: Head of HR Business Partnering Location: Hybrid ( min 2 days on site per week if within reasonable travelling distance of TP site ) will consider WAH if candidate not within reasonable travel to TP site Contract Type: Temporary Job Summary / Overview The HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. They take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. The HR Business Partner is adaptable and flexible, and can keep up with the fast-paced contact centre environment, able to multi-task and prioritise as needed. The role takes on a comprehensive business partnering approach to ensure success, by actively collaborating with stakeholders and team members from all key departments including Operational Delivery, Recruitment, Training, Workforce Management, Payroll, and others. It is a critical component of the role to ensure a full understanding of the local and wider business needs is gained, and so the HR Business Partner will take proactive steps to obtain the correct sources of information and translate this into effective HR practice. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Responsible for all day-to-day HR activities required to support in local site/business area Works closely with local stakeholders, employees, managers, partner organisations and others in the business unit to fully understand local needs (of the client, line of business, employees, managers, local performance information, etc) and create targeted and specific people support strategies Actively monitors a range of people data and reporting information, (including operational performance, quality, absence, attrition, and engagement levels), analysing trends to ensure any changes in usual performance parameters can be quickly identified, and root causes understood so that solutions can be created or supported Works collaboratively with local stakeholders and key personnel across the team and business to develop strategic HR business plans which serve to improve the working environment for all, whilst maintaining or improvement KPI performance across the range of key people measures Provides a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Proactively coaches and guides line managers to help them to support their teams and deliver high performance, whilst mitigating potential risks to the employee or business Builds and develops positive and useful relationships with a range of internal and external stakeholders, including but not limited to Assistant Contact Centre Managers, Contact Centre Managers, VPs/Directors of Delivery, Payroll, Workforce Management, Training, Recruitment, and HR Admin Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland) and the General Data Protection Regulations in the undertaking of any HR activities Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Continually identifies new opportunities to add value to local and wider business area Tracks and maintains key statistics and information relating to relevant aspects of HR activity, and provides detailed reports and presentations on HR-related performance to manager and relevant stakeholders Supports the HR function as a whole in shaping the People Strategy and delivering it's objectives Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Actively participates in any TUPE, restructure, or other major change or consultation programme in your area, and on occasion, in the wider business areas Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in
May 01, 2026
Full time
Job Title: HR Business Partner Department: Human Resources Salary: £32K Travel Required: Yes, if cluster-based Hours: 37.5 hours per week Reports to: Head of HR Business Partnering Location: Hybrid ( min 2 days on site per week if within reasonable travelling distance of TP site ) will consider WAH if candidate not within reasonable travel to TP site Contract Type: Temporary Job Summary / Overview The HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. They take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. The HR Business Partner is adaptable and flexible, and can keep up with the fast-paced contact centre environment, able to multi-task and prioritise as needed. The role takes on a comprehensive business partnering approach to ensure success, by actively collaborating with stakeholders and team members from all key departments including Operational Delivery, Recruitment, Training, Workforce Management, Payroll, and others. It is a critical component of the role to ensure a full understanding of the local and wider business needs is gained, and so the HR Business Partner will take proactive steps to obtain the correct sources of information and translate this into effective HR practice. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Responsible for all day-to-day HR activities required to support in local site/business area Works closely with local stakeholders, employees, managers, partner organisations and others in the business unit to fully understand local needs (of the client, line of business, employees, managers, local performance information, etc) and create targeted and specific people support strategies Actively monitors a range of people data and reporting information, (including operational performance, quality, absence, attrition, and engagement levels), analysing trends to ensure any changes in usual performance parameters can be quickly identified, and root causes understood so that solutions can be created or supported Works collaboratively with local stakeholders and key personnel across the team and business to develop strategic HR business plans which serve to improve the working environment for all, whilst maintaining or improvement KPI performance across the range of key people measures Provides a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Proactively coaches and guides line managers to help them to support their teams and deliver high performance, whilst mitigating potential risks to the employee or business Builds and develops positive and useful relationships with a range of internal and external stakeholders, including but not limited to Assistant Contact Centre Managers, Contact Centre Managers, VPs/Directors of Delivery, Payroll, Workforce Management, Training, Recruitment, and HR Admin Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland) and the General Data Protection Regulations in the undertaking of any HR activities Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Continually identifies new opportunities to add value to local and wider business area Tracks and maintains key statistics and information relating to relevant aspects of HR activity, and provides detailed reports and presentations on HR-related performance to manager and relevant stakeholders Supports the HR function as a whole in shaping the People Strategy and delivering it's objectives Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Actively participates in any TUPE, restructure, or other major change or consultation programme in your area, and on occasion, in the wider business areas Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in
Job Title: HR Business Partner Department: Human Resources Salary: £32K Travel Required: Yes, if cluster-based Hours: 37.5 hours per week Reports to: Head of HR Business Partnering Location: Hybrid ( min 2 days on site per week if within reasonable travelling distance of TP site ) will consider WAH if candidate not within reasonable travel to TP site Contract Type: Temporary Job Summary / Overview The HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. They take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. The HR Business Partner is adaptable and flexible, and can keep up with the fast-paced contact centre environment, able to multi-task and prioritise as needed. The role takes on a comprehensive business partnering approach to ensure success, by actively collaborating with stakeholders and team members from all key departments including Operational Delivery, Recruitment, Training, Workforce Management, Payroll, and others. It is a critical component of the role to ensure a full understanding of the local and wider business needs is gained, and so the HR Business Partner will take proactive steps to obtain the correct sources of information and translate this into effective HR practice. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Responsible for all day-to-day HR activities required to support in local site/business area Works closely with local stakeholders, employees, managers, partner organisations and others in the business unit to fully understand local needs (of the client, line of business, employees, managers, local performance information, etc) and create targeted and specific people support strategies Actively monitors a range of people data and reporting information, (including operational performance, quality, absence, attrition, and engagement levels), analysing trends to ensure any changes in usual performance parameters can be quickly identified, and root causes understood so that solutions can be created or supported Works collaboratively with local stakeholders and key personnel across the team and business to develop strategic HR business plans which serve to improve the working environment for all, whilst maintaining or improvement KPI performance across the range of key people measures Provides a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Proactively coaches and guides line managers to help them to support their teams and deliver high performance, whilst mitigating potential risks to the employee or business Builds and develops positive and useful relationships with a range of internal and external stakeholders, including but not limited to Assistant Contact Centre Managers, Contact Centre Managers, VPs/Directors of Delivery, Payroll, Workforce Management, Training, Recruitment, and HR Admin Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland) and the General Data Protection Regulations in the undertaking of any HR activities Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Continually identifies new opportunities to add value to local and wider business area Tracks and maintains key statistics and information relating to relevant aspects of HR activity, and provides detailed reports and presentations on HR-related performance to manager and relevant stakeholders Supports the HR function as a whole in shaping the People Strategy and delivering it's objectives Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Actively participates in any TUPE, restructure, or other major change or consultation programme in your area, and on occasion, in the wider business areas Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in
May 01, 2026
Full time
Job Title: HR Business Partner Department: Human Resources Salary: £32K Travel Required: Yes, if cluster-based Hours: 37.5 hours per week Reports to: Head of HR Business Partnering Location: Hybrid ( min 2 days on site per week if within reasonable travelling distance of TP site ) will consider WAH if candidate not within reasonable travel to TP site Contract Type: Temporary Job Summary / Overview The HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. They take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. The HR Business Partner is adaptable and flexible, and can keep up with the fast-paced contact centre environment, able to multi-task and prioritise as needed. The role takes on a comprehensive business partnering approach to ensure success, by actively collaborating with stakeholders and team members from all key departments including Operational Delivery, Recruitment, Training, Workforce Management, Payroll, and others. It is a critical component of the role to ensure a full understanding of the local and wider business needs is gained, and so the HR Business Partner will take proactive steps to obtain the correct sources of information and translate this into effective HR practice. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Responsible for all day-to-day HR activities required to support in local site/business area Works closely with local stakeholders, employees, managers, partner organisations and others in the business unit to fully understand local needs (of the client, line of business, employees, managers, local performance information, etc) and create targeted and specific people support strategies Actively monitors a range of people data and reporting information, (including operational performance, quality, absence, attrition, and engagement levels), analysing trends to ensure any changes in usual performance parameters can be quickly identified, and root causes understood so that solutions can be created or supported Works collaboratively with local stakeholders and key personnel across the team and business to develop strategic HR business plans which serve to improve the working environment for all, whilst maintaining or improvement KPI performance across the range of key people measures Provides a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Proactively coaches and guides line managers to help them to support their teams and deliver high performance, whilst mitigating potential risks to the employee or business Builds and develops positive and useful relationships with a range of internal and external stakeholders, including but not limited to Assistant Contact Centre Managers, Contact Centre Managers, VPs/Directors of Delivery, Payroll, Workforce Management, Training, Recruitment, and HR Admin Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland) and the General Data Protection Regulations in the undertaking of any HR activities Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Continually identifies new opportunities to add value to local and wider business area Tracks and maintains key statistics and information relating to relevant aspects of HR activity, and provides detailed reports and presentations on HR-related performance to manager and relevant stakeholders Supports the HR function as a whole in shaping the People Strategy and delivering it's objectives Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Actively participates in any TUPE, restructure, or other major change or consultation programme in your area, and on occasion, in the wider business areas Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in
Job Title: HR Business Partner Department: Human Resources Salary: £32K Travel Required: Yes, if cluster-based Hours: 37.5 hours per week Reports to: Head of HR Business Partnering Location: Hybrid ( min 2 days on site per week if within reasonable travelling distance of TP site ) will consider WAH if candidate not within reasonable travel to TP site Contract Type: Temporary Job Summary / Overview The HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. They take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. The HR Business Partner is adaptable and flexible, and can keep up with the fast-paced contact centre environment, able to multi-task and prioritise as needed. The role takes on a comprehensive business partnering approach to ensure success, by actively collaborating with stakeholders and team members from all key departments including Operational Delivery, Recruitment, Training, Workforce Management, Payroll, and others. It is a critical component of the role to ensure a full understanding of the local and wider business needs is gained, and so the HR Business Partner will take proactive steps to obtain the correct sources of information and translate this into effective HR practice. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Responsible for all day-to-day HR activities required to support in local site/business area Works closely with local stakeholders, employees, managers, partner organisations and others in the business unit to fully understand local needs (of the client, line of business, employees, managers, local performance information, etc) and create targeted and specific people support strategies Actively monitors a range of people data and reporting information, (including operational performance, quality, absence, attrition, and engagement levels), analysing trends to ensure any changes in usual performance parameters can be quickly identified, and root causes understood so that solutions can be created or supported Works collaboratively with local stakeholders and key personnel across the team and business to develop strategic HR business plans which serve to improve the working environment for all, whilst maintaining or improvement KPI performance across the range of key people measures Provides a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Proactively coaches and guides line managers to help them to support their teams and deliver high performance, whilst mitigating potential risks to the employee or business Builds and develops positive and useful relationships with a range of internal and external stakeholders, including but not limited to Assistant Contact Centre Managers, Contact Centre Managers, VPs/Directors of Delivery, Payroll, Workforce Management, Training, Recruitment, and HR Admin Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland) and the General Data Protection Regulations in the undertaking of any HR activities Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Continually identifies new opportunities to add value to local and wider business area Tracks and maintains key statistics and information relating to relevant aspects of HR activity, and provides detailed reports and presentations on HR-related performance to manager and relevant stakeholders Supports the HR function as a whole in shaping the People Strategy and delivering it's objectives Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Actively participates in any TUPE, restructure, or other major change or consultation programme in your area, and on occasion, in the wider business areas Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in
May 01, 2026
Full time
Job Title: HR Business Partner Department: Human Resources Salary: £32K Travel Required: Yes, if cluster-based Hours: 37.5 hours per week Reports to: Head of HR Business Partnering Location: Hybrid ( min 2 days on site per week if within reasonable travelling distance of TP site ) will consider WAH if candidate not within reasonable travel to TP site Contract Type: Temporary Job Summary / Overview The HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. They take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. The HR Business Partner is adaptable and flexible, and can keep up with the fast-paced contact centre environment, able to multi-task and prioritise as needed. The role takes on a comprehensive business partnering approach to ensure success, by actively collaborating with stakeholders and team members from all key departments including Operational Delivery, Recruitment, Training, Workforce Management, Payroll, and others. It is a critical component of the role to ensure a full understanding of the local and wider business needs is gained, and so the HR Business Partner will take proactive steps to obtain the correct sources of information and translate this into effective HR practice. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Responsible for all day-to-day HR activities required to support in local site/business area Works closely with local stakeholders, employees, managers, partner organisations and others in the business unit to fully understand local needs (of the client, line of business, employees, managers, local performance information, etc) and create targeted and specific people support strategies Actively monitors a range of people data and reporting information, (including operational performance, quality, absence, attrition, and engagement levels), analysing trends to ensure any changes in usual performance parameters can be quickly identified, and root causes understood so that solutions can be created or supported Works collaboratively with local stakeholders and key personnel across the team and business to develop strategic HR business plans which serve to improve the working environment for all, whilst maintaining or improvement KPI performance across the range of key people measures Provides a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Proactively coaches and guides line managers to help them to support their teams and deliver high performance, whilst mitigating potential risks to the employee or business Builds and develops positive and useful relationships with a range of internal and external stakeholders, including but not limited to Assistant Contact Centre Managers, Contact Centre Managers, VPs/Directors of Delivery, Payroll, Workforce Management, Training, Recruitment, and HR Admin Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland) and the General Data Protection Regulations in the undertaking of any HR activities Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Continually identifies new opportunities to add value to local and wider business area Tracks and maintains key statistics and information relating to relevant aspects of HR activity, and provides detailed reports and presentations on HR-related performance to manager and relevant stakeholders Supports the HR function as a whole in shaping the People Strategy and delivering it's objectives Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Actively participates in any TUPE, restructure, or other major change or consultation programme in your area, and on occasion, in the wider business areas Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in
Job Title: HR Business Partner Department: Human Resources Salary: £32K Travel Required: Yes, if cluster-based Hours: 37.5 hours per week Reports to: Head of HR Business Partnering Location: Hybrid ( min 2 days on site per week if within reasonable travelling distance of TP site ) will consider WAH if candidate not within reasonable travel to TP site Contract Type: Temporary Job Summary / Overview The HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. They take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. The HR Business Partner is adaptable and flexible, and can keep up with the fast-paced contact centre environment, able to multi-task and prioritise as needed. The role takes on a comprehensive business partnering approach to ensure success, by actively collaborating with stakeholders and team members from all key departments including Operational Delivery, Recruitment, Training, Workforce Management, Payroll, and others. It is a critical component of the role to ensure a full understanding of the local and wider business needs is gained, and so the HR Business Partner will take proactive steps to obtain the correct sources of information and translate this into effective HR practice. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Responsible for all day-to-day HR activities required to support in local site/business area Works closely with local stakeholders, employees, managers, partner organisations and others in the business unit to fully understand local needs (of the client, line of business, employees, managers, local performance information, etc) and create targeted and specific people support strategies Actively monitors a range of people data and reporting information, (including operational performance, quality, absence, attrition, and engagement levels), analysing trends to ensure any changes in usual performance parameters can be quickly identified, and root causes understood so that solutions can be created or supported Works collaboratively with local stakeholders and key personnel across the team and business to develop strategic HR business plans which serve to improve the working environment for all, whilst maintaining or improvement KPI performance across the range of key people measures Provides a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Proactively coaches and guides line managers to help them to support their teams and deliver high performance, whilst mitigating potential risks to the employee or business Builds and develops positive and useful relationships with a range of internal and external stakeholders, including but not limited to Assistant Contact Centre Managers, Contact Centre Managers, VPs/Directors of Delivery, Payroll, Workforce Management, Training, Recruitment, and HR Admin Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland) and the General Data Protection Regulations in the undertaking of any HR activities Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Continually identifies new opportunities to add value to local and wider business area Tracks and maintains key statistics and information relating to relevant aspects of HR activity, and provides detailed reports and presentations on HR-related performance to manager and relevant stakeholders Supports the HR function as a whole in shaping the People Strategy and delivering it's objectives Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Actively participates in any TUPE, restructure, or other major change or consultation programme in your area, and on occasion, in the wider business areas Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in
May 01, 2026
Full time
Job Title: HR Business Partner Department: Human Resources Salary: £32K Travel Required: Yes, if cluster-based Hours: 37.5 hours per week Reports to: Head of HR Business Partnering Location: Hybrid ( min 2 days on site per week if within reasonable travelling distance of TP site ) will consider WAH if candidate not within reasonable travel to TP site Contract Type: Temporary Job Summary / Overview The HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. They take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. The HR Business Partner is adaptable and flexible, and can keep up with the fast-paced contact centre environment, able to multi-task and prioritise as needed. The role takes on a comprehensive business partnering approach to ensure success, by actively collaborating with stakeholders and team members from all key departments including Operational Delivery, Recruitment, Training, Workforce Management, Payroll, and others. It is a critical component of the role to ensure a full understanding of the local and wider business needs is gained, and so the HR Business Partner will take proactive steps to obtain the correct sources of information and translate this into effective HR practice. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Responsible for all day-to-day HR activities required to support in local site/business area Works closely with local stakeholders, employees, managers, partner organisations and others in the business unit to fully understand local needs (of the client, line of business, employees, managers, local performance information, etc) and create targeted and specific people support strategies Actively monitors a range of people data and reporting information, (including operational performance, quality, absence, attrition, and engagement levels), analysing trends to ensure any changes in usual performance parameters can be quickly identified, and root causes understood so that solutions can be created or supported Works collaboratively with local stakeholders and key personnel across the team and business to develop strategic HR business plans which serve to improve the working environment for all, whilst maintaining or improvement KPI performance across the range of key people measures Provides a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Proactively coaches and guides line managers to help them to support their teams and deliver high performance, whilst mitigating potential risks to the employee or business Builds and develops positive and useful relationships with a range of internal and external stakeholders, including but not limited to Assistant Contact Centre Managers, Contact Centre Managers, VPs/Directors of Delivery, Payroll, Workforce Management, Training, Recruitment, and HR Admin Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland) and the General Data Protection Regulations in the undertaking of any HR activities Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Continually identifies new opportunities to add value to local and wider business area Tracks and maintains key statistics and information relating to relevant aspects of HR activity, and provides detailed reports and presentations on HR-related performance to manager and relevant stakeholders Supports the HR function as a whole in shaping the People Strategy and delivering it's objectives Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Actively participates in any TUPE, restructure, or other major change or consultation programme in your area, and on occasion, in the wider business areas Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in
Job Title: HR Business Partner Department: Human Resources Salary: £32K Travel Required: Yes, if cluster-based Hours: 37.5 hours per week Reports to: Head of HR Business Partnering Location: Hybrid ( min 2 days on site per week if within reasonable travelling distance of TP site ) will consider WAH if candidate not within reasonable travel to TP site Contract Type: Temporary Job Summary / Overview The HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. They take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. The HR Business Partner is adaptable and flexible, and can keep up with the fast-paced contact centre environment, able to multi-task and prioritise as needed. The role takes on a comprehensive business partnering approach to ensure success, by actively collaborating with stakeholders and team members from all key departments including Operational Delivery, Recruitment, Training, Workforce Management, Payroll, and others. It is a critical component of the role to ensure a full understanding of the local and wider business needs is gained, and so the HR Business Partner will take proactive steps to obtain the correct sources of information and translate this into effective HR practice. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Responsible for all day-to-day HR activities required to support in local site/business area Works closely with local stakeholders, employees, managers, partner organisations and others in the business unit to fully understand local needs (of the client, line of business, employees, managers, local performance information, etc) and create targeted and specific people support strategies Actively monitors a range of people data and reporting information, (including operational performance, quality, absence, attrition, and engagement levels), analysing trends to ensure any changes in usual performance parameters can be quickly identified, and root causes understood so that solutions can be created or supported Works collaboratively with local stakeholders and key personnel across the team and business to develop strategic HR business plans which serve to improve the working environment for all, whilst maintaining or improvement KPI performance across the range of key people measures Provides a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Proactively coaches and guides line managers to help them to support their teams and deliver high performance, whilst mitigating potential risks to the employee or business Builds and develops positive and useful relationships with a range of internal and external stakeholders, including but not limited to Assistant Contact Centre Managers, Contact Centre Managers, VPs/Directors of Delivery, Payroll, Workforce Management, Training, Recruitment, and HR Admin Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland) and the General Data Protection Regulations in the undertaking of any HR activities Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Continually identifies new opportunities to add value to local and wider business area Tracks and maintains key statistics and information relating to relevant aspects of HR activity, and provides detailed reports and presentations on HR-related performance to manager and relevant stakeholders Supports the HR function as a whole in shaping the People Strategy and delivering it's objectives Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Actively participates in any TUPE, restructure, or other major change or consultation programme in your area, and on occasion, in the wider business areas Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in
May 01, 2026
Full time
Job Title: HR Business Partner Department: Human Resources Salary: £32K Travel Required: Yes, if cluster-based Hours: 37.5 hours per week Reports to: Head of HR Business Partnering Location: Hybrid ( min 2 days on site per week if within reasonable travelling distance of TP site ) will consider WAH if candidate not within reasonable travel to TP site Contract Type: Temporary Job Summary / Overview The HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. They take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. The HR Business Partner is adaptable and flexible, and can keep up with the fast-paced contact centre environment, able to multi-task and prioritise as needed. The role takes on a comprehensive business partnering approach to ensure success, by actively collaborating with stakeholders and team members from all key departments including Operational Delivery, Recruitment, Training, Workforce Management, Payroll, and others. It is a critical component of the role to ensure a full understanding of the local and wider business needs is gained, and so the HR Business Partner will take proactive steps to obtain the correct sources of information and translate this into effective HR practice. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Responsible for all day-to-day HR activities required to support in local site/business area Works closely with local stakeholders, employees, managers, partner organisations and others in the business unit to fully understand local needs (of the client, line of business, employees, managers, local performance information, etc) and create targeted and specific people support strategies Actively monitors a range of people data and reporting information, (including operational performance, quality, absence, attrition, and engagement levels), analysing trends to ensure any changes in usual performance parameters can be quickly identified, and root causes understood so that solutions can be created or supported Works collaboratively with local stakeholders and key personnel across the team and business to develop strategic HR business plans which serve to improve the working environment for all, whilst maintaining or improvement KPI performance across the range of key people measures Provides a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Proactively coaches and guides line managers to help them to support their teams and deliver high performance, whilst mitigating potential risks to the employee or business Builds and develops positive and useful relationships with a range of internal and external stakeholders, including but not limited to Assistant Contact Centre Managers, Contact Centre Managers, VPs/Directors of Delivery, Payroll, Workforce Management, Training, Recruitment, and HR Admin Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland) and the General Data Protection Regulations in the undertaking of any HR activities Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Continually identifies new opportunities to add value to local and wider business area Tracks and maintains key statistics and information relating to relevant aspects of HR activity, and provides detailed reports and presentations on HR-related performance to manager and relevant stakeholders Supports the HR function as a whole in shaping the People Strategy and delivering it's objectives Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Actively participates in any TUPE, restructure, or other major change or consultation programme in your area, and on occasion, in the wider business areas Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in
Job Title: HR Business Partner Department: Human Resources Salary: £32K Travel Required: Yes, if cluster-based Hours: 37.5 hours per week Reports to: Head of HR Business Partnering Location: Hybrid ( min 2 days on site per week if within reasonable travelling distance of TP site ) will consider WAH if candidate not within reasonable travel to TP site Contract Type: Temporary Job Summary / Overview The HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. They take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. The HR Business Partner is adaptable and flexible, and can keep up with the fast-paced contact centre environment, able to multi-task and prioritise as needed. The role takes on a comprehensive business partnering approach to ensure success, by actively collaborating with stakeholders and team members from all key departments including Operational Delivery, Recruitment, Training, Workforce Management, Payroll, and others. It is a critical component of the role to ensure a full understanding of the local and wider business needs is gained, and so the HR Business Partner will take proactive steps to obtain the correct sources of information and translate this into effective HR practice. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Responsible for all day-to-day HR activities required to support in local site/business area Works closely with local stakeholders, employees, managers, partner organisations and others in the business unit to fully understand local needs (of the client, line of business, employees, managers, local performance information, etc) and create targeted and specific people support strategies Actively monitors a range of people data and reporting information, (including operational performance, quality, absence, attrition, and engagement levels), analysing trends to ensure any changes in usual performance parameters can be quickly identified, and root causes understood so that solutions can be created or supported Works collaboratively with local stakeholders and key personnel across the team and business to develop strategic HR business plans which serve to improve the working environment for all, whilst maintaining or improvement KPI performance across the range of key people measures Provides a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Proactively coaches and guides line managers to help them to support their teams and deliver high performance, whilst mitigating potential risks to the employee or business Builds and develops positive and useful relationships with a range of internal and external stakeholders, including but not limited to Assistant Contact Centre Managers, Contact Centre Managers, VPs/Directors of Delivery, Payroll, Workforce Management, Training, Recruitment, and HR Admin Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland) and the General Data Protection Regulations in the undertaking of any HR activities Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Continually identifies new opportunities to add value to local and wider business area Tracks and maintains key statistics and information relating to relevant aspects of HR activity, and provides detailed reports and presentations on HR-related performance to manager and relevant stakeholders Supports the HR function as a whole in shaping the People Strategy and delivering it's objectives Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Actively participates in any TUPE, restructure, or other major change or consultation programme in your area, and on occasion, in the wider business areas Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in
May 01, 2026
Full time
Job Title: HR Business Partner Department: Human Resources Salary: £32K Travel Required: Yes, if cluster-based Hours: 37.5 hours per week Reports to: Head of HR Business Partnering Location: Hybrid ( min 2 days on site per week if within reasonable travelling distance of TP site ) will consider WAH if candidate not within reasonable travel to TP site Contract Type: Temporary Job Summary / Overview The HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. They take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. The HR Business Partner is adaptable and flexible, and can keep up with the fast-paced contact centre environment, able to multi-task and prioritise as needed. The role takes on a comprehensive business partnering approach to ensure success, by actively collaborating with stakeholders and team members from all key departments including Operational Delivery, Recruitment, Training, Workforce Management, Payroll, and others. It is a critical component of the role to ensure a full understanding of the local and wider business needs is gained, and so the HR Business Partner will take proactive steps to obtain the correct sources of information and translate this into effective HR practice. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Responsible for all day-to-day HR activities required to support in local site/business area Works closely with local stakeholders, employees, managers, partner organisations and others in the business unit to fully understand local needs (of the client, line of business, employees, managers, local performance information, etc) and create targeted and specific people support strategies Actively monitors a range of people data and reporting information, (including operational performance, quality, absence, attrition, and engagement levels), analysing trends to ensure any changes in usual performance parameters can be quickly identified, and root causes understood so that solutions can be created or supported Works collaboratively with local stakeholders and key personnel across the team and business to develop strategic HR business plans which serve to improve the working environment for all, whilst maintaining or improvement KPI performance across the range of key people measures Provides a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Proactively coaches and guides line managers to help them to support their teams and deliver high performance, whilst mitigating potential risks to the employee or business Builds and develops positive and useful relationships with a range of internal and external stakeholders, including but not limited to Assistant Contact Centre Managers, Contact Centre Managers, VPs/Directors of Delivery, Payroll, Workforce Management, Training, Recruitment, and HR Admin Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland) and the General Data Protection Regulations in the undertaking of any HR activities Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Continually identifies new opportunities to add value to local and wider business area Tracks and maintains key statistics and information relating to relevant aspects of HR activity, and provides detailed reports and presentations on HR-related performance to manager and relevant stakeholders Supports the HR function as a whole in shaping the People Strategy and delivering it's objectives Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Actively participates in any TUPE, restructure, or other major change or consultation programme in your area, and on occasion, in the wider business areas Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in
Job Title: HR Business Partner Department: Human Resources Salary: £32K Travel Required: Yes, if cluster-based Hours: 37.5 hours per week Reports to: Head of HR Business Partnering Location: Hybrid ( min 2 days on site per week if within reasonable travelling distance of TP site ) will consider WAH if candidate not within reasonable travel to TP site Contract Type: Temporary Job Summary / Overview The HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. They take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. The HR Business Partner is adaptable and flexible, and can keep up with the fast-paced contact centre environment, able to multi-task and prioritise as needed. The role takes on a comprehensive business partnering approach to ensure success, by actively collaborating with stakeholders and team members from all key departments including Operational Delivery, Recruitment, Training, Workforce Management, Payroll, and others. It is a critical component of the role to ensure a full understanding of the local and wider business needs is gained, and so the HR Business Partner will take proactive steps to obtain the correct sources of information and translate this into effective HR practice. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Responsible for all day-to-day HR activities required to support in local site/business area Works closely with local stakeholders, employees, managers, partner organisations and others in the business unit to fully understand local needs (of the client, line of business, employees, managers, local performance information, etc) and create targeted and specific people support strategies Actively monitors a range of people data and reporting information, (including operational performance, quality, absence, attrition, and engagement levels), analysing trends to ensure any changes in usual performance parameters can be quickly identified, and root causes understood so that solutions can be created or supported Works collaboratively with local stakeholders and key personnel across the team and business to develop strategic HR business plans which serve to improve the working environment for all, whilst maintaining or improvement KPI performance across the range of key people measures Provides a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Proactively coaches and guides line managers to help them to support their teams and deliver high performance, whilst mitigating potential risks to the employee or business Builds and develops positive and useful relationships with a range of internal and external stakeholders, including but not limited to Assistant Contact Centre Managers, Contact Centre Managers, VPs/Directors of Delivery, Payroll, Workforce Management, Training, Recruitment, and HR Admin Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland) and the General Data Protection Regulations in the undertaking of any HR activities Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Continually identifies new opportunities to add value to local and wider business area Tracks and maintains key statistics and information relating to relevant aspects of HR activity, and provides detailed reports and presentations on HR-related performance to manager and relevant stakeholders Supports the HR function as a whole in shaping the People Strategy and delivering it's objectives Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Actively participates in any TUPE, restructure, or other major change or consultation programme in your area, and on occasion, in the wider business areas Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in
May 01, 2026
Full time
Job Title: HR Business Partner Department: Human Resources Salary: £32K Travel Required: Yes, if cluster-based Hours: 37.5 hours per week Reports to: Head of HR Business Partnering Location: Hybrid ( min 2 days on site per week if within reasonable travelling distance of TP site ) will consider WAH if candidate not within reasonable travel to TP site Contract Type: Temporary Job Summary / Overview The HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. They take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. The HR Business Partner is adaptable and flexible, and can keep up with the fast-paced contact centre environment, able to multi-task and prioritise as needed. The role takes on a comprehensive business partnering approach to ensure success, by actively collaborating with stakeholders and team members from all key departments including Operational Delivery, Recruitment, Training, Workforce Management, Payroll, and others. It is a critical component of the role to ensure a full understanding of the local and wider business needs is gained, and so the HR Business Partner will take proactive steps to obtain the correct sources of information and translate this into effective HR practice. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Responsible for all day-to-day HR activities required to support in local site/business area Works closely with local stakeholders, employees, managers, partner organisations and others in the business unit to fully understand local needs (of the client, line of business, employees, managers, local performance information, etc) and create targeted and specific people support strategies Actively monitors a range of people data and reporting information, (including operational performance, quality, absence, attrition, and engagement levels), analysing trends to ensure any changes in usual performance parameters can be quickly identified, and root causes understood so that solutions can be created or supported Works collaboratively with local stakeholders and key personnel across the team and business to develop strategic HR business plans which serve to improve the working environment for all, whilst maintaining or improvement KPI performance across the range of key people measures Provides a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Proactively coaches and guides line managers to help them to support their teams and deliver high performance, whilst mitigating potential risks to the employee or business Builds and develops positive and useful relationships with a range of internal and external stakeholders, including but not limited to Assistant Contact Centre Managers, Contact Centre Managers, VPs/Directors of Delivery, Payroll, Workforce Management, Training, Recruitment, and HR Admin Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland) and the General Data Protection Regulations in the undertaking of any HR activities Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Continually identifies new opportunities to add value to local and wider business area Tracks and maintains key statistics and information relating to relevant aspects of HR activity, and provides detailed reports and presentations on HR-related performance to manager and relevant stakeholders Supports the HR function as a whole in shaping the People Strategy and delivering it's objectives Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Actively participates in any TUPE, restructure, or other major change or consultation programme in your area, and on occasion, in the wider business areas Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in
Job Title: HR Business Partner Department: Human Resources Salary: £32K Travel Required: Yes, if cluster-based Hours: 37.5 hours per week Reports to: Head of HR Business Partnering Location: Hybrid ( min 2 days on site per week if within reasonable travelling distance of TP site ) will consider WAH if candidate not within reasonable travel to TP site Contract Type: Temporary Job Summary / Overview The HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. They take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. The HR Business Partner is adaptable and flexible, and can keep up with the fast-paced contact centre environment, able to multi-task and prioritise as needed. The role takes on a comprehensive business partnering approach to ensure success, by actively collaborating with stakeholders and team members from all key departments including Operational Delivery, Recruitment, Training, Workforce Management, Payroll, and others. It is a critical component of the role to ensure a full understanding of the local and wider business needs is gained, and so the HR Business Partner will take proactive steps to obtain the correct sources of information and translate this into effective HR practice. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Responsible for all day-to-day HR activities required to support in local site/business area Works closely with local stakeholders, employees, managers, partner organisations and others in the business unit to fully understand local needs (of the client, line of business, employees, managers, local performance information, etc) and create targeted and specific people support strategies Actively monitors a range of people data and reporting information, (including operational performance, quality, absence, attrition, and engagement levels), analysing trends to ensure any changes in usual performance parameters can be quickly identified, and root causes understood so that solutions can be created or supported Works collaboratively with local stakeholders and key personnel across the team and business to develop strategic HR business plans which serve to improve the working environment for all, whilst maintaining or improvement KPI performance across the range of key people measures Provides a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Proactively coaches and guides line managers to help them to support their teams and deliver high performance, whilst mitigating potential risks to the employee or business Builds and develops positive and useful relationships with a range of internal and external stakeholders, including but not limited to Assistant Contact Centre Managers, Contact Centre Managers, VPs/Directors of Delivery, Payroll, Workforce Management, Training, Recruitment, and HR Admin Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland) and the General Data Protection Regulations in the undertaking of any HR activities Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Continually identifies new opportunities to add value to local and wider business area Tracks and maintains key statistics and information relating to relevant aspects of HR activity, and provides detailed reports and presentations on HR-related performance to manager and relevant stakeholders Supports the HR function as a whole in shaping the People Strategy and delivering it's objectives Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Actively participates in any TUPE, restructure, or other major change or consultation programme in your area, and on occasion, in the wider business areas Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in
May 01, 2026
Full time
Job Title: HR Business Partner Department: Human Resources Salary: £32K Travel Required: Yes, if cluster-based Hours: 37.5 hours per week Reports to: Head of HR Business Partnering Location: Hybrid ( min 2 days on site per week if within reasonable travelling distance of TP site ) will consider WAH if candidate not within reasonable travel to TP site Contract Type: Temporary Job Summary / Overview The HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. They take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. The HR Business Partner is adaptable and flexible, and can keep up with the fast-paced contact centre environment, able to multi-task and prioritise as needed. The role takes on a comprehensive business partnering approach to ensure success, by actively collaborating with stakeholders and team members from all key departments including Operational Delivery, Recruitment, Training, Workforce Management, Payroll, and others. It is a critical component of the role to ensure a full understanding of the local and wider business needs is gained, and so the HR Business Partner will take proactive steps to obtain the correct sources of information and translate this into effective HR practice. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Responsible for all day-to-day HR activities required to support in local site/business area Works closely with local stakeholders, employees, managers, partner organisations and others in the business unit to fully understand local needs (of the client, line of business, employees, managers, local performance information, etc) and create targeted and specific people support strategies Actively monitors a range of people data and reporting information, (including operational performance, quality, absence, attrition, and engagement levels), analysing trends to ensure any changes in usual performance parameters can be quickly identified, and root causes understood so that solutions can be created or supported Works collaboratively with local stakeholders and key personnel across the team and business to develop strategic HR business plans which serve to improve the working environment for all, whilst maintaining or improvement KPI performance across the range of key people measures Provides a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Proactively coaches and guides line managers to help them to support their teams and deliver high performance, whilst mitigating potential risks to the employee or business Builds and develops positive and useful relationships with a range of internal and external stakeholders, including but not limited to Assistant Contact Centre Managers, Contact Centre Managers, VPs/Directors of Delivery, Payroll, Workforce Management, Training, Recruitment, and HR Admin Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland) and the General Data Protection Regulations in the undertaking of any HR activities Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Continually identifies new opportunities to add value to local and wider business area Tracks and maintains key statistics and information relating to relevant aspects of HR activity, and provides detailed reports and presentations on HR-related performance to manager and relevant stakeholders Supports the HR function as a whole in shaping the People Strategy and delivering it's objectives Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Actively participates in any TUPE, restructure, or other major change or consultation programme in your area, and on occasion, in the wider business areas Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in
Job Title: HR Business Partner Department: Human Resources Salary: £32K Travel Required: Yes, if cluster-based Hours: 37.5 hours per week Reports to: Head of HR Business Partnering Location: Hybrid ( min 2 days on site per week if within reasonable travelling distance of TP site ) will consider WAH if candidate not within reasonable travel to TP site Contract Type: Temporary Job Summary / Overview The HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. They take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. The HR Business Partner is adaptable and flexible, and can keep up with the fast-paced contact centre environment, able to multi-task and prioritise as needed. The role takes on a comprehensive business partnering approach to ensure success, by actively collaborating with stakeholders and team members from all key departments including Operational Delivery, Recruitment, Training, Workforce Management, Payroll, and others. It is a critical component of the role to ensure a full understanding of the local and wider business needs is gained, and so the HR Business Partner will take proactive steps to obtain the correct sources of information and translate this into effective HR practice. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Responsible for all day-to-day HR activities required to support in local site/business area Works closely with local stakeholders, employees, managers, partner organisations and others in the business unit to fully understand local needs (of the client, line of business, employees, managers, local performance information, etc) and create targeted and specific people support strategies Actively monitors a range of people data and reporting information, (including operational performance, quality, absence, attrition, and engagement levels), analysing trends to ensure any changes in usual performance parameters can be quickly identified, and root causes understood so that solutions can be created or supported Works collaboratively with local stakeholders and key personnel across the team and business to develop strategic HR business plans which serve to improve the working environment for all, whilst maintaining or improvement KPI performance across the range of key people measures Provides a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Proactively coaches and guides line managers to help them to support their teams and deliver high performance, whilst mitigating potential risks to the employee or business Builds and develops positive and useful relationships with a range of internal and external stakeholders, including but not limited to Assistant Contact Centre Managers, Contact Centre Managers, VPs/Directors of Delivery, Payroll, Workforce Management, Training, Recruitment, and HR Admin Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland) and the General Data Protection Regulations in the undertaking of any HR activities Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Continually identifies new opportunities to add value to local and wider business area Tracks and maintains key statistics and information relating to relevant aspects of HR activity, and provides detailed reports and presentations on HR-related performance to manager and relevant stakeholders Supports the HR function as a whole in shaping the People Strategy and delivering it's objectives Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Actively participates in any TUPE, restructure, or other major change or consultation programme in your area, and on occasion, in the wider business areas Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in
May 01, 2026
Full time
Job Title: HR Business Partner Department: Human Resources Salary: £32K Travel Required: Yes, if cluster-based Hours: 37.5 hours per week Reports to: Head of HR Business Partnering Location: Hybrid ( min 2 days on site per week if within reasonable travelling distance of TP site ) will consider WAH if candidate not within reasonable travel to TP site Contract Type: Temporary Job Summary / Overview The HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. They take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. The HR Business Partner is adaptable and flexible, and can keep up with the fast-paced contact centre environment, able to multi-task and prioritise as needed. The role takes on a comprehensive business partnering approach to ensure success, by actively collaborating with stakeholders and team members from all key departments including Operational Delivery, Recruitment, Training, Workforce Management, Payroll, and others. It is a critical component of the role to ensure a full understanding of the local and wider business needs is gained, and so the HR Business Partner will take proactive steps to obtain the correct sources of information and translate this into effective HR practice. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Responsible for all day-to-day HR activities required to support in local site/business area Works closely with local stakeholders, employees, managers, partner organisations and others in the business unit to fully understand local needs (of the client, line of business, employees, managers, local performance information, etc) and create targeted and specific people support strategies Actively monitors a range of people data and reporting information, (including operational performance, quality, absence, attrition, and engagement levels), analysing trends to ensure any changes in usual performance parameters can be quickly identified, and root causes understood so that solutions can be created or supported Works collaboratively with local stakeholders and key personnel across the team and business to develop strategic HR business plans which serve to improve the working environment for all, whilst maintaining or improvement KPI performance across the range of key people measures Provides a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Proactively coaches and guides line managers to help them to support their teams and deliver high performance, whilst mitigating potential risks to the employee or business Builds and develops positive and useful relationships with a range of internal and external stakeholders, including but not limited to Assistant Contact Centre Managers, Contact Centre Managers, VPs/Directors of Delivery, Payroll, Workforce Management, Training, Recruitment, and HR Admin Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland) and the General Data Protection Regulations in the undertaking of any HR activities Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Continually identifies new opportunities to add value to local and wider business area Tracks and maintains key statistics and information relating to relevant aspects of HR activity, and provides detailed reports and presentations on HR-related performance to manager and relevant stakeholders Supports the HR function as a whole in shaping the People Strategy and delivering it's objectives Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Actively participates in any TUPE, restructure, or other major change or consultation programme in your area, and on occasion, in the wider business areas Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in
Job Title: HR Business Partner Department: Human Resources Salary: £32K Travel Required: Yes, if cluster-based Hours: 37.5 hours per week Reports to: Head of HR Business Partnering Location: Hybrid ( min 2 days on site per week if within reasonable travelling distance of TP site ) will consider WAH if candidate not within reasonable travel to TP site Contract Type: Temporary Job Summary / Overview The HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. They take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. The HR Business Partner is adaptable and flexible, and can keep up with the fast-paced contact centre environment, able to multi-task and prioritise as needed. The role takes on a comprehensive business partnering approach to ensure success, by actively collaborating with stakeholders and team members from all key departments including Operational Delivery, Recruitment, Training, Workforce Management, Payroll, and others. It is a critical component of the role to ensure a full understanding of the local and wider business needs is gained, and so the HR Business Partner will take proactive steps to obtain the correct sources of information and translate this into effective HR practice. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Responsible for all day-to-day HR activities required to support in local site/business area Works closely with local stakeholders, employees, managers, partner organisations and others in the business unit to fully understand local needs (of the client, line of business, employees, managers, local performance information, etc) and create targeted and specific people support strategies Actively monitors a range of people data and reporting information, (including operational performance, quality, absence, attrition, and engagement levels), analysing trends to ensure any changes in usual performance parameters can be quickly identified, and root causes understood so that solutions can be created or supported Works collaboratively with local stakeholders and key personnel across the team and business to develop strategic HR business plans which serve to improve the working environment for all, whilst maintaining or improvement KPI performance across the range of key people measures Provides a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Proactively coaches and guides line managers to help them to support their teams and deliver high performance, whilst mitigating potential risks to the employee or business Builds and develops positive and useful relationships with a range of internal and external stakeholders, including but not limited to Assistant Contact Centre Managers, Contact Centre Managers, VPs/Directors of Delivery, Payroll, Workforce Management, Training, Recruitment, and HR Admin Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland) and the General Data Protection Regulations in the undertaking of any HR activities Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Continually identifies new opportunities to add value to local and wider business area Tracks and maintains key statistics and information relating to relevant aspects of HR activity, and provides detailed reports and presentations on HR-related performance to manager and relevant stakeholders Supports the HR function as a whole in shaping the People Strategy and delivering it's objectives Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Actively participates in any TUPE, restructure, or other major change or consultation programme in your area, and on occasion, in the wider business areas Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in
May 01, 2026
Full time
Job Title: HR Business Partner Department: Human Resources Salary: £32K Travel Required: Yes, if cluster-based Hours: 37.5 hours per week Reports to: Head of HR Business Partnering Location: Hybrid ( min 2 days on site per week if within reasonable travelling distance of TP site ) will consider WAH if candidate not within reasonable travel to TP site Contract Type: Temporary Job Summary / Overview The HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. They take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. The HR Business Partner is adaptable and flexible, and can keep up with the fast-paced contact centre environment, able to multi-task and prioritise as needed. The role takes on a comprehensive business partnering approach to ensure success, by actively collaborating with stakeholders and team members from all key departments including Operational Delivery, Recruitment, Training, Workforce Management, Payroll, and others. It is a critical component of the role to ensure a full understanding of the local and wider business needs is gained, and so the HR Business Partner will take proactive steps to obtain the correct sources of information and translate this into effective HR practice. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Responsible for all day-to-day HR activities required to support in local site/business area Works closely with local stakeholders, employees, managers, partner organisations and others in the business unit to fully understand local needs (of the client, line of business, employees, managers, local performance information, etc) and create targeted and specific people support strategies Actively monitors a range of people data and reporting information, (including operational performance, quality, absence, attrition, and engagement levels), analysing trends to ensure any changes in usual performance parameters can be quickly identified, and root causes understood so that solutions can be created or supported Works collaboratively with local stakeholders and key personnel across the team and business to develop strategic HR business plans which serve to improve the working environment for all, whilst maintaining or improvement KPI performance across the range of key people measures Provides a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Proactively coaches and guides line managers to help them to support their teams and deliver high performance, whilst mitigating potential risks to the employee or business Builds and develops positive and useful relationships with a range of internal and external stakeholders, including but not limited to Assistant Contact Centre Managers, Contact Centre Managers, VPs/Directors of Delivery, Payroll, Workforce Management, Training, Recruitment, and HR Admin Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland) and the General Data Protection Regulations in the undertaking of any HR activities Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Continually identifies new opportunities to add value to local and wider business area Tracks and maintains key statistics and information relating to relevant aspects of HR activity, and provides detailed reports and presentations on HR-related performance to manager and relevant stakeholders Supports the HR function as a whole in shaping the People Strategy and delivering it's objectives Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Actively participates in any TUPE, restructure, or other major change or consultation programme in your area, and on occasion, in the wider business areas Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in