Technical Coordinator / Technical Manager Location: Head Office Based, Bishops Stortford, Hertfordshire with regular site visits Salary: 60,000 to 70,000 + Package Gap Construction are working on behalf of a well-established residential developer with a strong reputation for delivering high quality, design led housing schemes across the Southeast. The business is known for its attention to detail, collaborative working culture, and consistent delivery of complex residential developments. This is an excellent opportunity for either a Technical Coordinator or Technical Manager to join a growing technical team, supporting the delivery of a major residential scheme currently moving into Stage 4 design. The role will be key in coordinating technical information through detailed design and into construction. The position is predominantly head office based, with regular site visits required and additional attendance as project demands require. Key Responsibilities: Manage and coordinate external consultants through detailed design stages RIBA Stage 3 to 5. Review and manage drawings, specifications, and technical information to ensure accuracy and compliance Support the discharge of planning conditions and management of technical approvals Ensure compliance with planning obligations, building regulations, and employer requirements. Attend and contribute to design team meetings and technical coordination sessions Liaise closely with internal commercial, construction, and planning teams. Support buildability reviews and value engineering discussions Drive resolution of technical issues to support programme and delivery targets Person Specification: Experience within a residential developer, consultancy, or main contractor environment Strong understanding of technical design and delivery stages RIBA Stage 3 to 5 preferred Experience coordinating consultants and managing technical information Strong knowledge of UK Building Regulations and planning processes Excellent communication and stakeholder management skills Highly organised with strong attention to detail and ability to manage deadlines Proactive, solutions focused approach with strong technical awareness How to Apply: Please apply through our website or contact James at Gap Construction on (phone number removed) for further details. This vacancy is being advertised on behalf of a client by Gap Construction, who are operating as an employment agency. Gap Construction is committed to the selection, recruitment, and development of the best people, basing judgments solely on suitability for the job.
May 11, 2026
Full time
Technical Coordinator / Technical Manager Location: Head Office Based, Bishops Stortford, Hertfordshire with regular site visits Salary: 60,000 to 70,000 + Package Gap Construction are working on behalf of a well-established residential developer with a strong reputation for delivering high quality, design led housing schemes across the Southeast. The business is known for its attention to detail, collaborative working culture, and consistent delivery of complex residential developments. This is an excellent opportunity for either a Technical Coordinator or Technical Manager to join a growing technical team, supporting the delivery of a major residential scheme currently moving into Stage 4 design. The role will be key in coordinating technical information through detailed design and into construction. The position is predominantly head office based, with regular site visits required and additional attendance as project demands require. Key Responsibilities: Manage and coordinate external consultants through detailed design stages RIBA Stage 3 to 5. Review and manage drawings, specifications, and technical information to ensure accuracy and compliance Support the discharge of planning conditions and management of technical approvals Ensure compliance with planning obligations, building regulations, and employer requirements. Attend and contribute to design team meetings and technical coordination sessions Liaise closely with internal commercial, construction, and planning teams. Support buildability reviews and value engineering discussions Drive resolution of technical issues to support programme and delivery targets Person Specification: Experience within a residential developer, consultancy, or main contractor environment Strong understanding of technical design and delivery stages RIBA Stage 3 to 5 preferred Experience coordinating consultants and managing technical information Strong knowledge of UK Building Regulations and planning processes Excellent communication and stakeholder management skills Highly organised with strong attention to detail and ability to manage deadlines Proactive, solutions focused approach with strong technical awareness How to Apply: Please apply through our website or contact James at Gap Construction on (phone number removed) for further details. This vacancy is being advertised on behalf of a client by Gap Construction, who are operating as an employment agency. Gap Construction is committed to the selection, recruitment, and development of the best people, basing judgments solely on suitability for the job.
HR Officer (12 Month FTC) Are you an experienced HR professional seeking a rewarding opportunity to make a real impact? This is your chance to join a prestigious educational organisation as an HR Officer for a fixed-term period. You will support all aspects of HR operations, gaining diverse experience in a professional and prestigious environment If you re organised, professional, flexible, and eager to contribute, this role offers a fantastic platform to gain HR experience. HR Officer Responsibilities This position will involve, but will not be limited to: Managing the full employee lifecycle, including onboarding, contracts, and exit procedures to ensure a seamless HR process supporting organisational growth. Assisting with recruitment activities, job adverts, and interview coordination to attract talented candidates aligned with the organisation s values. Supporting employee relations, providing guidance on HR policies, and addressing staff queries to foster a positive workplace culture. Engaging in visa management and compliance, ensuring adherence to UK employment laws and relevant regulations to mitigate risks. Maintaining accurate HR records and handling administrative tasks, primarily paper-based, to support smooth operational workflows. Contributing to HR projects and initiatives, adhering to organisational objectives and promoting best practice principles. HR Officer Rewards Competitive salary between £35,681 and £41,636 per annum, based on experience. 27 days of annual leave plus 8 Bank Holidays Enrolment in a generous pension scheme to secure your future. Free catered lunch, providing convenience and a chance to connect with colleagues. Free parking on site and good public transport links, facilitating easy access. The opportunity to work within an inspiring, purpose-built environment that reflects growth and excellence. A supportive team environment dedicated to your professional development and success. The Company Our client is an established education provider. They focus on the multi-disciplinary study of religion and culture and offer a stunning and impressive setting for work in Oxford. HR Officer Experience Essentials Previous HR experience within education, charity, or cultural sectors would be advantageous. Familiarity with UK employment law and HR best practices. Hands-on experience with recruitment, employee relations, and HR administration. Proficiency in HR management tools, Microsoft Office, and document handling. Strong organisational skills with the ability to prioritise and adapt in a busy environment. Demonstrable excellent communication skills, both written and verbal, with confidence in liaising across all levels. Location This role is fully office-based in Oxford, with excellent public transport links and free parking available on site. Action If you would like to find out more about this excellent opportunity, then please apply online today! We will review and respond to all applications. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
May 11, 2026
Contractor
HR Officer (12 Month FTC) Are you an experienced HR professional seeking a rewarding opportunity to make a real impact? This is your chance to join a prestigious educational organisation as an HR Officer for a fixed-term period. You will support all aspects of HR operations, gaining diverse experience in a professional and prestigious environment If you re organised, professional, flexible, and eager to contribute, this role offers a fantastic platform to gain HR experience. HR Officer Responsibilities This position will involve, but will not be limited to: Managing the full employee lifecycle, including onboarding, contracts, and exit procedures to ensure a seamless HR process supporting organisational growth. Assisting with recruitment activities, job adverts, and interview coordination to attract talented candidates aligned with the organisation s values. Supporting employee relations, providing guidance on HR policies, and addressing staff queries to foster a positive workplace culture. Engaging in visa management and compliance, ensuring adherence to UK employment laws and relevant regulations to mitigate risks. Maintaining accurate HR records and handling administrative tasks, primarily paper-based, to support smooth operational workflows. Contributing to HR projects and initiatives, adhering to organisational objectives and promoting best practice principles. HR Officer Rewards Competitive salary between £35,681 and £41,636 per annum, based on experience. 27 days of annual leave plus 8 Bank Holidays Enrolment in a generous pension scheme to secure your future. Free catered lunch, providing convenience and a chance to connect with colleagues. Free parking on site and good public transport links, facilitating easy access. The opportunity to work within an inspiring, purpose-built environment that reflects growth and excellence. A supportive team environment dedicated to your professional development and success. The Company Our client is an established education provider. They focus on the multi-disciplinary study of religion and culture and offer a stunning and impressive setting for work in Oxford. HR Officer Experience Essentials Previous HR experience within education, charity, or cultural sectors would be advantageous. Familiarity with UK employment law and HR best practices. Hands-on experience with recruitment, employee relations, and HR administration. Proficiency in HR management tools, Microsoft Office, and document handling. Strong organisational skills with the ability to prioritise and adapt in a busy environment. Demonstrable excellent communication skills, both written and verbal, with confidence in liaising across all levels. Location This role is fully office-based in Oxford, with excellent public transport links and free parking available on site. Action If you would like to find out more about this excellent opportunity, then please apply online today! We will review and respond to all applications. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
Are you detail oriented, proactive, and passionate about supporting the financial operations behind a mission driven organisation? The Finance Officer is a key operational role within the Finance Team, responsible for the day-to-day finance functions, ensuring accurate financial records and robust financial controls. Working closely with the Head of Finance, the Finance Officer will support with month-end processes and operational finance for events. The role will also support the Head of Finance on budgets and forecasting. Roles and Responsibilities Routine Financial Oversight Oversee the accurate recording, processing and coding of all financial transactions, including income, expenditure and journals Perform bank and petty cash reconciliations, balance sheet reconciliations and key control accounts Maintain accruals / prepayments / deferred income /accrued income schedules Maintain oversight of the fixed asset register and depreciation. Responsible for month end up to extended trial balance Monitor day-to-day financial operations including bank accounts and payment processes. Oversee revenue recognition directing for complex contracts / grants Ensure strong financial controls are maintained and adhered to Budgeting, Forecasting & Cash Management Support budget holders with understanding financial performance, variances and reforecasting. Assist with rolling forecasts and cashflow projections. Payroll & HR Finance Administration Run the payroll including: payroll preparation (Xero), HMRC (EPS/FPS) and pension data submission Prepare payroll journals and staff cost reconciliations. Act as first point of contact for payroll queries, escalating complex issues where appropriate. Compliance & Year-End Support Ensure timely and accurate preparation of: VAT returns (quarterly in Xero) Gift Aid claims (monthly in Churchsuite) Support external audit processes as required. Event & Conference Finance Management Manage operational finance processes for New Wine conferences and events, including: Pre-event financial setup and controls On-site cash, card income and banking processes Oversight of finance volunteers on site Ensure timely post-event reconciliation of income and reporting. Liaise with event leaders regarding budgets and financial performance. Support day-to-day finance requirements while on site. Systems, Process Improvement & Controls Maintain and improve finance processes and documentation. Ensure effective use of finance systems Work closely with the Head of Finance on continuous improvement initiatives. Other Duties Respond to finance queries from budget holders Work well with all members of the wider staff team. Attend and sometimes participate in staff prayers and meetings. Undertake other duties as reasonably required within the scope of the role. The above list of job deliverables is open and partial, and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. Person Specification Essential Skills Strong planning and organisational skills Excellent time-management with the ability to manage multiple priorities under tight deadlines Proactive and self-motivated, with a drive to deliver high-quality results Commitment to high standards, accuracy, and robust financial controls Discretion and professionalism in handling sensitive financial information Essential Experience CCAB part-qualified accountant Experience in financial management, accounting, and budgetary control Strong verbal and written communication skills Proficiency in Microsoft Office, including Excel (advanced), Outlook, Word, and Teams Experience in payroll administration, including workplace pensions Desirable Skills & Experience Experience managing restricted or trust funds Up-to-date and practical VAT knowledge Experience within a faith-based or charity organisation Familiarity with the financial aspects of event operations Personal Attributes Demonstrates a personal Christian faith Fully committed to New Wine s mission and values Application process: Key dates: The application deadline is 9am on Monday 1st June 2026. We may close applications early if strong applicants are received before this time. Shortlisted applicants will be invited by Wednesday 3rd June to online interviews taking place between Monday 8th Tuesday 9th June 2026. Following the online interviews, shortlisted candidates will be invited to a second-stage in-person interview at our London office on Thursday 18th June 2026. If you are unavailable on any of these dates, please let us know when submitting your application. Application: To apply, please submit a cover letter and CV. Please see the full Job Description and all details including Role Particulars, and Why Join Our Team.
May 11, 2026
Full time
Are you detail oriented, proactive, and passionate about supporting the financial operations behind a mission driven organisation? The Finance Officer is a key operational role within the Finance Team, responsible for the day-to-day finance functions, ensuring accurate financial records and robust financial controls. Working closely with the Head of Finance, the Finance Officer will support with month-end processes and operational finance for events. The role will also support the Head of Finance on budgets and forecasting. Roles and Responsibilities Routine Financial Oversight Oversee the accurate recording, processing and coding of all financial transactions, including income, expenditure and journals Perform bank and petty cash reconciliations, balance sheet reconciliations and key control accounts Maintain accruals / prepayments / deferred income /accrued income schedules Maintain oversight of the fixed asset register and depreciation. Responsible for month end up to extended trial balance Monitor day-to-day financial operations including bank accounts and payment processes. Oversee revenue recognition directing for complex contracts / grants Ensure strong financial controls are maintained and adhered to Budgeting, Forecasting & Cash Management Support budget holders with understanding financial performance, variances and reforecasting. Assist with rolling forecasts and cashflow projections. Payroll & HR Finance Administration Run the payroll including: payroll preparation (Xero), HMRC (EPS/FPS) and pension data submission Prepare payroll journals and staff cost reconciliations. Act as first point of contact for payroll queries, escalating complex issues where appropriate. Compliance & Year-End Support Ensure timely and accurate preparation of: VAT returns (quarterly in Xero) Gift Aid claims (monthly in Churchsuite) Support external audit processes as required. Event & Conference Finance Management Manage operational finance processes for New Wine conferences and events, including: Pre-event financial setup and controls On-site cash, card income and banking processes Oversight of finance volunteers on site Ensure timely post-event reconciliation of income and reporting. Liaise with event leaders regarding budgets and financial performance. Support day-to-day finance requirements while on site. Systems, Process Improvement & Controls Maintain and improve finance processes and documentation. Ensure effective use of finance systems Work closely with the Head of Finance on continuous improvement initiatives. Other Duties Respond to finance queries from budget holders Work well with all members of the wider staff team. Attend and sometimes participate in staff prayers and meetings. Undertake other duties as reasonably required within the scope of the role. The above list of job deliverables is open and partial, and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. Person Specification Essential Skills Strong planning and organisational skills Excellent time-management with the ability to manage multiple priorities under tight deadlines Proactive and self-motivated, with a drive to deliver high-quality results Commitment to high standards, accuracy, and robust financial controls Discretion and professionalism in handling sensitive financial information Essential Experience CCAB part-qualified accountant Experience in financial management, accounting, and budgetary control Strong verbal and written communication skills Proficiency in Microsoft Office, including Excel (advanced), Outlook, Word, and Teams Experience in payroll administration, including workplace pensions Desirable Skills & Experience Experience managing restricted or trust funds Up-to-date and practical VAT knowledge Experience within a faith-based or charity organisation Familiarity with the financial aspects of event operations Personal Attributes Demonstrates a personal Christian faith Fully committed to New Wine s mission and values Application process: Key dates: The application deadline is 9am on Monday 1st June 2026. We may close applications early if strong applicants are received before this time. Shortlisted applicants will be invited by Wednesday 3rd June to online interviews taking place between Monday 8th Tuesday 9th June 2026. Following the online interviews, shortlisted candidates will be invited to a second-stage in-person interview at our London office on Thursday 18th June 2026. If you are unavailable on any of these dates, please let us know when submitting your application. Application: To apply, please submit a cover letter and CV. Please see the full Job Description and all details including Role Particulars, and Why Join Our Team.
Our client is a leading healthcare charity working in close partnership with a major NHS Trust to support outstanding patient care across hospitals, clinics and community services serving more than 1.5 million people. The organisation funds projects that go beyond statutory NHS funding, investing in world-class facilities, healthcare innovation and research, staff wellbeing, and a distinctive arts and design programme that transforms healthcare spaces. The charity is also delivering an ambitious multi-year fundraising initiative, aiming to significantly grow its impact and long-term sustainability. Director of Finance Salary: £80,000 £85,000 Location: London (hybrid working available 2 3 days per week) Our client is seeking an exceptional Director of Finance to safeguard financial integrity and resilience, and to provide the strategic insight needed to maximise impact in a complex and evolving healthcare environment. Reporting to the Chief Executive and working closely with the Board of Trustees as a senior member of the SMT, you will lead financial strategy, planning and governance, ensuring the highest standards of stewardship, transparency and accountability. You will oversee all aspects of financial leadership, support the administration and management of investment and property portfolios, and partner across the organisation to support innovation, fundraising and programme delivery through rigorous appraisal, modelling and decision support. This is a hands-on, high-trust role at the heart of the organisation s leadership, strengthening controls and insight, enabling disciplined resource allocation and supporting sustainable growth. We are looking for a senior finance leader who brings: • A professional accountancy qualification (ACA/ACCA/CIMA) • Senior post-qualification experience at Head/Director level within the charity sector • Experience of investment and property management, and managing restricted and unrestricted funds • Confidence operating at Board/committee level, with strong stakeholder skills and the ability to challenge constructively • A pragmatic, analytical and collaborative approach, with a commitment to the organisation s purpose and values How to Apply Further information and details on how to apply are available via Prospectus. Deadline for applications: Sunday 7 June 2026 Interviews with Prospectus: 11-17 June 2026 Interviews with client: w/c 22 June 2026
May 11, 2026
Full time
Our client is a leading healthcare charity working in close partnership with a major NHS Trust to support outstanding patient care across hospitals, clinics and community services serving more than 1.5 million people. The organisation funds projects that go beyond statutory NHS funding, investing in world-class facilities, healthcare innovation and research, staff wellbeing, and a distinctive arts and design programme that transforms healthcare spaces. The charity is also delivering an ambitious multi-year fundraising initiative, aiming to significantly grow its impact and long-term sustainability. Director of Finance Salary: £80,000 £85,000 Location: London (hybrid working available 2 3 days per week) Our client is seeking an exceptional Director of Finance to safeguard financial integrity and resilience, and to provide the strategic insight needed to maximise impact in a complex and evolving healthcare environment. Reporting to the Chief Executive and working closely with the Board of Trustees as a senior member of the SMT, you will lead financial strategy, planning and governance, ensuring the highest standards of stewardship, transparency and accountability. You will oversee all aspects of financial leadership, support the administration and management of investment and property portfolios, and partner across the organisation to support innovation, fundraising and programme delivery through rigorous appraisal, modelling and decision support. This is a hands-on, high-trust role at the heart of the organisation s leadership, strengthening controls and insight, enabling disciplined resource allocation and supporting sustainable growth. We are looking for a senior finance leader who brings: • A professional accountancy qualification (ACA/ACCA/CIMA) • Senior post-qualification experience at Head/Director level within the charity sector • Experience of investment and property management, and managing restricted and unrestricted funds • Confidence operating at Board/committee level, with strong stakeholder skills and the ability to challenge constructively • A pragmatic, analytical and collaborative approach, with a commitment to the organisation s purpose and values How to Apply Further information and details on how to apply are available via Prospectus. Deadline for applications: Sunday 7 June 2026 Interviews with Prospectus: 11-17 June 2026 Interviews with client: w/c 22 June 2026
The client are an established designer and manufacturer of bespoke test systems and applications for the automotive industry. They are seeking to recruit an Installations and Commissioning Engineer for their busy operations in Worcester. Salary on the role is up to £48k per annum. The role is Monday to Thursday 8.30am to 5pm and then Friday 8.30am to 1pm. Key responsibility of the role The Installation and Commissioning Engineer is responsible for the on-site installation, testing, commissioning and handover of systems and equipment to ensure they meet design specifications, safety standards, and customer requirements. The role involves close collaboration with project managers, design teams, and clients to deliver projects on time and to a high standard of quality. Responsibilities and duties Install, configure, and commission equipment and systems according to engineering drawings, specifications, and project plans Perform pre-commissioning checks, functional testing, and performance verification Diagnose, troubleshoot, and resolve technical issues during installation and commissioning Ensure all work complies with health, safety, environmental, and quality standards Liaise with customers, contractors, and internal teams during site activities Produce commissioning reports, test documentation, and as-built records Provide technical support and training to customers and operators as required Participate in factory acceptance tests (FAT) and site acceptance tests (SAT) Support system upgrades, modifications, and corrective maintenance when needed Travel to customer sites as required, including occasional international travel Experience and knowledge required Proven experience in installation, commissioning, or field engineering roles Strong understanding of electrical/mechanical systems, controls, and instrumentation Knowledge of engine test and component test related equipment Understanding of PLC software and troubleshooting using diagnostics tools (Siemens S7 preferable) Integrating control technology into mechanical assemblies Calibration of instruments Fluid systems of solid and flexible pipes and fittings including- fuel systems, petrol and diesel, water systems for engine systems, oil systems, pressure testing and lead detection, filtration, flow, temperature and pressure testing Pneumatics systems knowledge (hard piping, flexible hoses and plastic tubing) Able to read technical engineering drawings Able to travel nationally and internationally to client sites Clean driving license Good time management and organisational abilities Expenses to be paid by the company, a phone, a laptop and a car provided. Free parking available on site at headquarters in Worcester, training and progression opportunities to be provided The role is based in Worcester so would be commutable from Droitwich, Redditch, Bromsgrove, Kidderminster, Alcester, Birmingham, Solihull, Tewkesbury, Evesham
May 11, 2026
Full time
The client are an established designer and manufacturer of bespoke test systems and applications for the automotive industry. They are seeking to recruit an Installations and Commissioning Engineer for their busy operations in Worcester. Salary on the role is up to £48k per annum. The role is Monday to Thursday 8.30am to 5pm and then Friday 8.30am to 1pm. Key responsibility of the role The Installation and Commissioning Engineer is responsible for the on-site installation, testing, commissioning and handover of systems and equipment to ensure they meet design specifications, safety standards, and customer requirements. The role involves close collaboration with project managers, design teams, and clients to deliver projects on time and to a high standard of quality. Responsibilities and duties Install, configure, and commission equipment and systems according to engineering drawings, specifications, and project plans Perform pre-commissioning checks, functional testing, and performance verification Diagnose, troubleshoot, and resolve technical issues during installation and commissioning Ensure all work complies with health, safety, environmental, and quality standards Liaise with customers, contractors, and internal teams during site activities Produce commissioning reports, test documentation, and as-built records Provide technical support and training to customers and operators as required Participate in factory acceptance tests (FAT) and site acceptance tests (SAT) Support system upgrades, modifications, and corrective maintenance when needed Travel to customer sites as required, including occasional international travel Experience and knowledge required Proven experience in installation, commissioning, or field engineering roles Strong understanding of electrical/mechanical systems, controls, and instrumentation Knowledge of engine test and component test related equipment Understanding of PLC software and troubleshooting using diagnostics tools (Siemens S7 preferable) Integrating control technology into mechanical assemblies Calibration of instruments Fluid systems of solid and flexible pipes and fittings including- fuel systems, petrol and diesel, water systems for engine systems, oil systems, pressure testing and lead detection, filtration, flow, temperature and pressure testing Pneumatics systems knowledge (hard piping, flexible hoses and plastic tubing) Able to read technical engineering drawings Able to travel nationally and internationally to client sites Clean driving license Good time management and organisational abilities Expenses to be paid by the company, a phone, a laptop and a car provided. Free parking available on site at headquarters in Worcester, training and progression opportunities to be provided The role is based in Worcester so would be commutable from Droitwich, Redditch, Bromsgrove, Kidderminster, Alcester, Birmingham, Solihull, Tewkesbury, Evesham
Grounds Maintenance Manager Location: Manchester, M11 area Salary: Up to 40,000 dependant on experience Contract type: Full time, Permanent Shift Pattern: Monday - Friday 06:00 - 15:00 About the role We are looking for an experienced and passionate Head Gardener to lead the maintenance and enhancement of landscaped areas across Manchester. The successful candidate will play a key role in delivering a high-quality green environment, with a strong focus on client engagement, biodiversity, and sustainable horticultural practices. You will ensure exceptional standards of turf management, landscaping, and overall site presentation, while leading and coordinating the grounds team, contractors, and suppliers to deliver first-class outdoor spaces. Operational Leadership Lead, motivate, and supervise the landscape gardening team to deliver consistently high standards across all sites. Plan and manage all routine and seasonal horticultural activities, including planting, pruning, mowing, weeding, mulching, and irrigation. Conduct regular site inspections to ensure health, safety, and quality standards are maintained. Client & Stakeholder Engagement Act as the main point of contact for the client in relation to landscape maintenance. Build and maintain strong working relationships with stakeholders, ensuring expectations are met and exceeded. Provide regular updates, attend meetings, and contribute to future planning and improvement initiatives. Biodiversity & Sustainability Implement and promote sustainable horticultural practices to minimise environmental impact, including integrated pest management, organic methods, and water efficiency. Lead biodiversity initiatives such as habitat creation, wildflower planting, and ecological monitoring. Work collaboratively with stakeholders to align landscape management with wider environmental strategies. Horticultural Standards & Development Maintain high horticultural and aesthetic standards across all areas, aligned with a premium site presentation. Identify opportunities for improvement to enhance biodiversity, visual appeal, and ecological value. Stay up to date with industry best practices and introduce innovation where appropriate. Administration & Reporting Manage schedules, work plans, and budgets in collaboration with management and client teams. Maintain accurate records of maintenance activities, environmental data, and biodiversity progress. Ensure compliance with all health, safety, and environmental legislation and internal policies. Qualifications & Experience: Level 3 or higher qualification in Horticulture, Landscape Management, or a related field (or equivalent experience). Proven experience in a senior horticultural or grounds management role, ideally within a high-profile or public-facing environment. Strong knowledge of sustainable horticulture and biodiversity principles. Experience in client liaison and managing expectations effectively. Excellent organisational and leadership skills, with the ability to develop and motivate a team. PA1/PA6 spraying certificates and a full UK driving licence are essential. Desirable: Knowledge of ISO 14001 and other environmental management systems. Familiarity with BREEAM, Urban Greening Factor, or other ecological design frameworks. Experience in using digital work planning or FM systems for scheduling and reporting. Benefits: Annual leave: 25 days holiday plus bank holidays. Competitive salary with annual reviews Company vehicle or vehicle allowance Opportunities for training and career progression Involvement in high-profile and award-winning landscaping projects Family-friendly policies: Enhanced maternity and shared parental leave. Employee Assistance Programmes: Support for personal and professional challenges. Voluntary benefits: Discounts on retail, holidays, gym memberships, and more. Financial wellbeing support: Resources to manage your finances. Recognition schemes: Colleague of the month and annual awards. Volunteering policy: Two days per year to support a cause of your choice. Mental health support: Comprehensive resources and support. Apply now and a member of the team will be in touch!
May 11, 2026
Full time
Grounds Maintenance Manager Location: Manchester, M11 area Salary: Up to 40,000 dependant on experience Contract type: Full time, Permanent Shift Pattern: Monday - Friday 06:00 - 15:00 About the role We are looking for an experienced and passionate Head Gardener to lead the maintenance and enhancement of landscaped areas across Manchester. The successful candidate will play a key role in delivering a high-quality green environment, with a strong focus on client engagement, biodiversity, and sustainable horticultural practices. You will ensure exceptional standards of turf management, landscaping, and overall site presentation, while leading and coordinating the grounds team, contractors, and suppliers to deliver first-class outdoor spaces. Operational Leadership Lead, motivate, and supervise the landscape gardening team to deliver consistently high standards across all sites. Plan and manage all routine and seasonal horticultural activities, including planting, pruning, mowing, weeding, mulching, and irrigation. Conduct regular site inspections to ensure health, safety, and quality standards are maintained. Client & Stakeholder Engagement Act as the main point of contact for the client in relation to landscape maintenance. Build and maintain strong working relationships with stakeholders, ensuring expectations are met and exceeded. Provide regular updates, attend meetings, and contribute to future planning and improvement initiatives. Biodiversity & Sustainability Implement and promote sustainable horticultural practices to minimise environmental impact, including integrated pest management, organic methods, and water efficiency. Lead biodiversity initiatives such as habitat creation, wildflower planting, and ecological monitoring. Work collaboratively with stakeholders to align landscape management with wider environmental strategies. Horticultural Standards & Development Maintain high horticultural and aesthetic standards across all areas, aligned with a premium site presentation. Identify opportunities for improvement to enhance biodiversity, visual appeal, and ecological value. Stay up to date with industry best practices and introduce innovation where appropriate. Administration & Reporting Manage schedules, work plans, and budgets in collaboration with management and client teams. Maintain accurate records of maintenance activities, environmental data, and biodiversity progress. Ensure compliance with all health, safety, and environmental legislation and internal policies. Qualifications & Experience: Level 3 or higher qualification in Horticulture, Landscape Management, or a related field (or equivalent experience). Proven experience in a senior horticultural or grounds management role, ideally within a high-profile or public-facing environment. Strong knowledge of sustainable horticulture and biodiversity principles. Experience in client liaison and managing expectations effectively. Excellent organisational and leadership skills, with the ability to develop and motivate a team. PA1/PA6 spraying certificates and a full UK driving licence are essential. Desirable: Knowledge of ISO 14001 and other environmental management systems. Familiarity with BREEAM, Urban Greening Factor, or other ecological design frameworks. Experience in using digital work planning or FM systems for scheduling and reporting. Benefits: Annual leave: 25 days holiday plus bank holidays. Competitive salary with annual reviews Company vehicle or vehicle allowance Opportunities for training and career progression Involvement in high-profile and award-winning landscaping projects Family-friendly policies: Enhanced maternity and shared parental leave. Employee Assistance Programmes: Support for personal and professional challenges. Voluntary benefits: Discounts on retail, holidays, gym memberships, and more. Financial wellbeing support: Resources to manage your finances. Recognition schemes: Colleague of the month and annual awards. Volunteering policy: Two days per year to support a cause of your choice. Mental health support: Comprehensive resources and support. Apply now and a member of the team will be in touch!
Description We're looking for a confident, hands on Facilities Night Supervisor to lead our out of hours technician team and keep our resort operating safely and smoothly through the night. This is a role for someone who thrives on variety, stays calm under pressure, and brings a strong, broad practical skillset to every shift. You'll be guiding a team who handle everything from minor plumbing fixes and electrical issues to carpentry, painting, decorating, general upkeep, gardening tasks and appliance installations across both residential and commercial areas. This isn't a desk based role - you'll be very much on the tools , working alongside your team and setting the standard for quality and efficiency. As the senior point of contact overnight, you'll coordinate immediate responses across the resort, quickly identifying issues, managing risk, and activating escalation plans when needed. You'll also act as the lead liaison for any contractors working on site during night hours, ensuring work is completed safely and to our standards. Working closely with our Facilities Assistant Managers and Facilities Managers, you'll also support planned strategic maintenance across the resort, helping us stay ahead of issues and deliver a consistently excellent experience for guests and teams alike. General Duties & Key Accountabilities Maintenance & Repairs examples Fixing dripping taps, unblocking sinks and isolations. Fixing/replacing toilets, toilet cisterns and clearing drains Replacing light fixtures, replacement of bulbs, fuses and the isolation of services Hanging pictures/mirrors and location of case goods, preparing/replacement of door handles and ironmongery, installing shelves, curtain rails assembling furniture and basic cabinet works. Painting/decorating and mastic works to minor areas, preparation and making good to walls including filling, sanding and decoration. Groundskeeping including basic gardening, gutter clearance, external cleaning and changeable weather preparations Movement/replacement of furniture and case goods. Safety & Compliance Ensure all tasks are carried out ensuring H&S requirements are meet, including but not limited to use of PPE, ensuring machinery is handled appropriately and manual handing requirements are adhered to Risk assessments are reviewed and adhered to Regular safety inspections are carried out Support incident response when required. Appropriate cordon areas are put in place. Operational Support Support operational teams with repair needs for day to day tasks in residential/commercial areas and events, entertainment and seasonal attractions as required. Ensure tools, materials and parts are available and stock levels maintained. Ensure all items used adhere to Brand Specifications Work collaboratively with the wider facilities and projects team. Ensure minimal disruption to guests and operations when completing works. Undertake any reasonable duties as directed by the Butlins leadership team. Guest & Team Experience Work in a professional and guest-focused manner when operating in public areas. Provide advice and support to resort departments. Maintain high standards of housekeeping in all work areas. Experience & Qualification Requirements NVQ L2 or equivalent experience in plumbing NVQ L2 or equivalent experience in painting and decorating NVQ L2 or equivalent experience in carpentry Demonstratable experience of leading teams. Knowledge or awareness of Strong fault-finding and problem-solving skills. Ability to work independently and prioritise workload. Good communication and teamwork skills. Flexible approach to working hours and operational demands. Understand and interpret technical drawings/instructions/process Experience of H & S Procedures & Requirements, COSHH, Risk Assessments etc Experience of permit to work process and contractor management About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
May 11, 2026
Full time
Description We're looking for a confident, hands on Facilities Night Supervisor to lead our out of hours technician team and keep our resort operating safely and smoothly through the night. This is a role for someone who thrives on variety, stays calm under pressure, and brings a strong, broad practical skillset to every shift. You'll be guiding a team who handle everything from minor plumbing fixes and electrical issues to carpentry, painting, decorating, general upkeep, gardening tasks and appliance installations across both residential and commercial areas. This isn't a desk based role - you'll be very much on the tools , working alongside your team and setting the standard for quality and efficiency. As the senior point of contact overnight, you'll coordinate immediate responses across the resort, quickly identifying issues, managing risk, and activating escalation plans when needed. You'll also act as the lead liaison for any contractors working on site during night hours, ensuring work is completed safely and to our standards. Working closely with our Facilities Assistant Managers and Facilities Managers, you'll also support planned strategic maintenance across the resort, helping us stay ahead of issues and deliver a consistently excellent experience for guests and teams alike. General Duties & Key Accountabilities Maintenance & Repairs examples Fixing dripping taps, unblocking sinks and isolations. Fixing/replacing toilets, toilet cisterns and clearing drains Replacing light fixtures, replacement of bulbs, fuses and the isolation of services Hanging pictures/mirrors and location of case goods, preparing/replacement of door handles and ironmongery, installing shelves, curtain rails assembling furniture and basic cabinet works. Painting/decorating and mastic works to minor areas, preparation and making good to walls including filling, sanding and decoration. Groundskeeping including basic gardening, gutter clearance, external cleaning and changeable weather preparations Movement/replacement of furniture and case goods. Safety & Compliance Ensure all tasks are carried out ensuring H&S requirements are meet, including but not limited to use of PPE, ensuring machinery is handled appropriately and manual handing requirements are adhered to Risk assessments are reviewed and adhered to Regular safety inspections are carried out Support incident response when required. Appropriate cordon areas are put in place. Operational Support Support operational teams with repair needs for day to day tasks in residential/commercial areas and events, entertainment and seasonal attractions as required. Ensure tools, materials and parts are available and stock levels maintained. Ensure all items used adhere to Brand Specifications Work collaboratively with the wider facilities and projects team. Ensure minimal disruption to guests and operations when completing works. Undertake any reasonable duties as directed by the Butlins leadership team. Guest & Team Experience Work in a professional and guest-focused manner when operating in public areas. Provide advice and support to resort departments. Maintain high standards of housekeeping in all work areas. Experience & Qualification Requirements NVQ L2 or equivalent experience in plumbing NVQ L2 or equivalent experience in painting and decorating NVQ L2 or equivalent experience in carpentry Demonstratable experience of leading teams. Knowledge or awareness of Strong fault-finding and problem-solving skills. Ability to work independently and prioritise workload. Good communication and teamwork skills. Flexible approach to working hours and operational demands. Understand and interpret technical drawings/instructions/process Experience of H & S Procedures & Requirements, COSHH, Risk Assessments etc Experience of permit to work process and contractor management About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Head of Estates PFI Fully Remote - UK £110k plus benefits A fantastic opportunity has arisen for an experienced Head of Estates to join a market-leading consultancy specialising in asset management and PFI environments. Offering a salary of £110,000 plus excellent benefits, this fully remote UK-based role provides the chance to lead high-profile projects across both public and private sector clients. Our client has an established reputation spanning over a decade, employs a highly skilled national team, and delivers strategic advisory services across complex estates portfolios. This is a senior leadership role with real influence on project delivery, client outcomes and long-term strategy. Duties & Responsibilities • Lead asset condition and estates projects, acting as the key point of contact for clients • Oversee procurement, delivery and quality assurance of asset surveys and associated works • Manage project performance, including budgets, resources and programme delivery • Build and maintain strong relationships with stakeholders across PFI and FM environments • Support business growth through identifying opportunities and contributing to strategic planning What Experience is Required • Proven leadership experience within estates, PFI or asset management environments • Strong background in delivering complex projects with commercial and operational accountability • Excellent stakeholder management skills with the ability to influence at senior level Salary & Benefits • Salary of £110,000 • Excellent benefits package including pension, bonus and flexible working • Fully remote role with national project exposure Location This is a fully remote role within the UK, with travel as required. Easily commutable areas include London, Birmingham, Manchester, Leeds, Bristol and Milton Keynes. How to Apply To apply, please send your CV in strict confidence to Kate Morgan at CV Screen. Alternate Job Titles Director of Estates Head of Asset Management PFI Estates Director Senior Estates Consultant CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)
May 11, 2026
Full time
Head of Estates PFI Fully Remote - UK £110k plus benefits A fantastic opportunity has arisen for an experienced Head of Estates to join a market-leading consultancy specialising in asset management and PFI environments. Offering a salary of £110,000 plus excellent benefits, this fully remote UK-based role provides the chance to lead high-profile projects across both public and private sector clients. Our client has an established reputation spanning over a decade, employs a highly skilled national team, and delivers strategic advisory services across complex estates portfolios. This is a senior leadership role with real influence on project delivery, client outcomes and long-term strategy. Duties & Responsibilities • Lead asset condition and estates projects, acting as the key point of contact for clients • Oversee procurement, delivery and quality assurance of asset surveys and associated works • Manage project performance, including budgets, resources and programme delivery • Build and maintain strong relationships with stakeholders across PFI and FM environments • Support business growth through identifying opportunities and contributing to strategic planning What Experience is Required • Proven leadership experience within estates, PFI or asset management environments • Strong background in delivering complex projects with commercial and operational accountability • Excellent stakeholder management skills with the ability to influence at senior level Salary & Benefits • Salary of £110,000 • Excellent benefits package including pension, bonus and flexible working • Fully remote role with national project exposure Location This is a fully remote role within the UK, with travel as required. Easily commutable areas include London, Birmingham, Manchester, Leeds, Bristol and Milton Keynes. How to Apply To apply, please send your CV in strict confidence to Kate Morgan at CV Screen. Alternate Job Titles Director of Estates Head of Asset Management PFI Estates Director Senior Estates Consultant CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)
There's plenty about Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done and drive results. But then, would you expect anything less from an ambitious, dynamic, market-leading, multi-million-pound retail business? After delivering our 20% market share goal of "one in five" in 2023, we have launched our new goal - Mission 365 - targeting £365 million of sales. PURPOSE To plan, develop, deliver and analyse CRM campaigns. Responsible for executing key areas of the CRM function, including the communication schedule, creation and delivery of email, SMS, direct mail and push notification campaigns. This is a varied role which covers an array of projects so requires a highly organised and hardworking individual with the ability to prioritise their own workload. KEY ACCOUNTABILTIES CRM Delivery: Create and manage the communications schedule across email, SMS, direct mail and push notifications, setting milestones to ensure support of key business activities Own and support direct marketing projects from development through to delivery and analysis as defined by the CRM & Loyalty Manager and Head of CRM & Loyalty. Responsible for look, feel and wording of email communications and ensuring these are within brand guidelines; providing creative briefs to agencies and presenting consolidated feedback Employ split test campaigns to understand the Topps Tiles customer and define unique best practice methods Communicate with key stakeholders to check accuracy of campaign content and ensure stores and colleagues are well-informed of upcoming activity CRM Execution: Use of complex end-to-end campaign management system to set up marketing campaigns, vouchers and contact lists and deploy activity using the tool - software includes Bloomreach Segment customer data based upon permissions, type, spending patterns and location with relevant campaigns, paying attention to detail with the overall customer journey Develop and test automated email campaign workflows and verify data sources for accurate delivery Construct and test email templates, ensuring relevant formatting and redirections across devices and mail provider. Maintain a close relationship with the Topps Tiles IT team to develop and overcome system issues Establish a close working relationship with the wider Digital Marketing teams to aid cross-collaboration on campaigns Promotions Database: Use of Microsoft Dynamics NAV to set up all marketing offers on the till system with correct pricing, customer groups and products Understand current offers in the network and how they will operate alongside each other Establish a test plan with various scenarios and complete for each offer set up before go live Assist with ongoing developments to the promotional system Write and communicate appropriate terms and conditions, liaising with Legal for approval Reporting & Analysis: Support the ongoing measurement of campaigns and loyalty initiatives Support and carry out ad hoc market and competitor research Action GDPR erasure requests and ensure removal within the CRM system Support: Raise POs for marketing activity and support the CRM & Loyalty Manager in tracking budget spends Liaise with other departments on day-to-day store enquiries Update store brief and marketing activity documents for communication and support within stores of CRM campaign initiatives via the weekly Bulletin Decision Making/Freedom to Act: Budget management for specific CRM campaigns Co-responsible for creating and maintaining the BAU CRM schedule (with sign off from CRM & Loyalty Manager) Knowledge, Skills and Experience Required: Essential: Previous marketing experience, or related degree qualification Strong commercial, numerical, analytical skills with the ability to identify trends from data Strong end to end project management skills; from brief to launch Strong communication, influencing and stakeholder engagement skills Self-motivated with a strong work ethic and strong multi-tasking skills Excellent written and verbal communication skills Team player Desirable: Experience using Bloomreach or another similar ESP platform What we'll do for you In a culture where hard work is recognised and great results are rewarded; you can look forward to a company bonus that will give you a share of our success (up to 25% of your base salary). Then there's a generous staff discount, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Plus, flexible working, free on-site parking, generous discounts on products and services and more. A lot more. We're committed to promoting talent from within too, which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. Diversity, Equity and Inclusion At Topps Group we believe that diversity isn't just a box to tick. We are committed to creating an authentic 'One Topps' culture, where our colleagues feel included and supported regardless of who they are or where they are from We actively welcome applications from individuals of all races, ethnicities, genders, sexual orientations, abilities, ages, religions, and socio-economic backgrounds. If you need any adjustments during the recruitment process, just let us know-we're here to support you. Join us in shapi
May 11, 2026
Full time
There's plenty about Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done and drive results. But then, would you expect anything less from an ambitious, dynamic, market-leading, multi-million-pound retail business? After delivering our 20% market share goal of "one in five" in 2023, we have launched our new goal - Mission 365 - targeting £365 million of sales. PURPOSE To plan, develop, deliver and analyse CRM campaigns. Responsible for executing key areas of the CRM function, including the communication schedule, creation and delivery of email, SMS, direct mail and push notification campaigns. This is a varied role which covers an array of projects so requires a highly organised and hardworking individual with the ability to prioritise their own workload. KEY ACCOUNTABILTIES CRM Delivery: Create and manage the communications schedule across email, SMS, direct mail and push notifications, setting milestones to ensure support of key business activities Own and support direct marketing projects from development through to delivery and analysis as defined by the CRM & Loyalty Manager and Head of CRM & Loyalty. Responsible for look, feel and wording of email communications and ensuring these are within brand guidelines; providing creative briefs to agencies and presenting consolidated feedback Employ split test campaigns to understand the Topps Tiles customer and define unique best practice methods Communicate with key stakeholders to check accuracy of campaign content and ensure stores and colleagues are well-informed of upcoming activity CRM Execution: Use of complex end-to-end campaign management system to set up marketing campaigns, vouchers and contact lists and deploy activity using the tool - software includes Bloomreach Segment customer data based upon permissions, type, spending patterns and location with relevant campaigns, paying attention to detail with the overall customer journey Develop and test automated email campaign workflows and verify data sources for accurate delivery Construct and test email templates, ensuring relevant formatting and redirections across devices and mail provider. Maintain a close relationship with the Topps Tiles IT team to develop and overcome system issues Establish a close working relationship with the wider Digital Marketing teams to aid cross-collaboration on campaigns Promotions Database: Use of Microsoft Dynamics NAV to set up all marketing offers on the till system with correct pricing, customer groups and products Understand current offers in the network and how they will operate alongside each other Establish a test plan with various scenarios and complete for each offer set up before go live Assist with ongoing developments to the promotional system Write and communicate appropriate terms and conditions, liaising with Legal for approval Reporting & Analysis: Support the ongoing measurement of campaigns and loyalty initiatives Support and carry out ad hoc market and competitor research Action GDPR erasure requests and ensure removal within the CRM system Support: Raise POs for marketing activity and support the CRM & Loyalty Manager in tracking budget spends Liaise with other departments on day-to-day store enquiries Update store brief and marketing activity documents for communication and support within stores of CRM campaign initiatives via the weekly Bulletin Decision Making/Freedom to Act: Budget management for specific CRM campaigns Co-responsible for creating and maintaining the BAU CRM schedule (with sign off from CRM & Loyalty Manager) Knowledge, Skills and Experience Required: Essential: Previous marketing experience, or related degree qualification Strong commercial, numerical, analytical skills with the ability to identify trends from data Strong end to end project management skills; from brief to launch Strong communication, influencing and stakeholder engagement skills Self-motivated with a strong work ethic and strong multi-tasking skills Excellent written and verbal communication skills Team player Desirable: Experience using Bloomreach or another similar ESP platform What we'll do for you In a culture where hard work is recognised and great results are rewarded; you can look forward to a company bonus that will give you a share of our success (up to 25% of your base salary). Then there's a generous staff discount, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Plus, flexible working, free on-site parking, generous discounts on products and services and more. A lot more. We're committed to promoting talent from within too, which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. Diversity, Equity and Inclusion At Topps Group we believe that diversity isn't just a box to tick. We are committed to creating an authentic 'One Topps' culture, where our colleagues feel included and supported regardless of who they are or where they are from We actively welcome applications from individuals of all races, ethnicities, genders, sexual orientations, abilities, ages, religions, and socio-economic backgrounds. If you need any adjustments during the recruitment process, just let us know-we're here to support you. Join us in shapi
Join Superdrug Head Office- Make a Real Difference Every Day! Location: Hours: 37.5 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary: Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit A day includes: The role is part of the Financial Reporting team which looks after Superdrug and Savers businesses, supporting month end close and processes, quarterly reporting to Group in Hong Kong, and all year end processes from liaising with auditors to statutory accounts reporting. It is a great opportunity for someone wanting to gain a breadth of experience in a Financial Accountant role, and exposure to a wide range of areas within finance.Be the voice of customers and orchestrate the organization to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our online and offline platform. A typical day in this role includes: Take full ownership of preparing relevant internal and external reporting deliverables for relevant entities (e.g. Superdrug, Savers, AS Watson (Health & Beauty UK) Limited), including co-ordination of period-end activities as appropriateCo-ordinate the preparation and review of balance sheet reconciliations for relevant entities, ensuring robust reviews are performed and issues are appropriately resolved/ escalated in a timely manner Prepare direct and indirect cash flows and balance sheet reporting for relevant entities, ensuring timely and accurate preparation of forecasts and reporting with insightful variance analyses Take full ownership of preparing the annual corporation tax computations for relevant entities, including capital allowances, payments on account and period end tax postingsDevelop and produce other relevant financial reports as required, for example annual statutory accountsSupport the Senior Financial Reporting Manager in ensuring Group accounting policy and internal control guidelines are well understood by key stakeholders in the business and in establishing the impact of new accounting standards Support the Senior Financial Reporting Manager in undertaking ad-hoc projects for continuous improvement in financial reporting and control environmentLine management of Financial AccountantGenerate detailed customer focused initiatives, in line with the XX Put Department here XX strategy and supports with execution.Listen to the customer and implement new ideas and ways of working which aredesigned to improve service considering both Online and Offline.Ensure the team priorities actions which delight the customer/team member This job is a good fit for you if: You enjoy working in fast-paced, ever-changing, finance environmentYou are ACA/ACCA/CIMA qualifiedYou get satisfaction from a strong control environmentYoure at your best when building great business relationships and can influence others to see from your point of viewYou like to add value through team collaboration and driving process improvementEstablished strong relationships at all levelsCan manage tough/complex messages with all stakeholdersRole model collaboration with the team to exceed goalsPositive attitude towards feedback, uses this to generate initiatives to meet/exceed expectations, and shares feedback in a meaningful wayEffectively manages their team by playing to strengths and proactively addressing its opportunitiesEnsuring everyones wellbeing & diversity is considered and celebratedFeel empowered to challenge across different career bands and rolesSupporting other team members in shaping their work to do soProactively keep up to date with market and consumer trends in their specialism and feeds this into department strategy.Use data and insights to challenge the status quo to keep us ahead of the competitionUse data to inform and generate new ideas and make decisions to improve on future plan sWhat youll need: Qualified in a recognized accountancy qualificationStrong excel skills essentialSelf-starter and able to work independently, with track record of picking up new areas quicklyExperience of month end reporting, balance sheet reconciliations and corporation tax, would be advantageous An interest in the retail sector would be useful Technical Responsibilities: Tech & AI : Helping your team understand when to use AI, when to rely on human judgment, and how to combine both Tech & AI Rethinking how work gets done - Actively shifting work from repetitive tasks to higher-value activities as AI takes on routine work Tech & AI Role modelling behaviors encourage confidence with AI. Actively developing your ability to use AI effectively and think critically about outputs Tech & AI Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion Here's what's in it for you: 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)2 staff discount codes for yourself and a family member or friend30% discount on Superdrug Own Brand Products both in store and onlineHybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon StationCompany pension matching and bonusWe offer Stream - a money management app that gives you access to a percentage of your pay as you earn itBeing part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UKWe are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!Unrivalled Learning and Development programm
May 11, 2026
Contractor
Join Superdrug Head Office- Make a Real Difference Every Day! Location: Hours: 37.5 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary: Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit A day includes: The role is part of the Financial Reporting team which looks after Superdrug and Savers businesses, supporting month end close and processes, quarterly reporting to Group in Hong Kong, and all year end processes from liaising with auditors to statutory accounts reporting. It is a great opportunity for someone wanting to gain a breadth of experience in a Financial Accountant role, and exposure to a wide range of areas within finance.Be the voice of customers and orchestrate the organization to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our online and offline platform. A typical day in this role includes: Take full ownership of preparing relevant internal and external reporting deliverables for relevant entities (e.g. Superdrug, Savers, AS Watson (Health & Beauty UK) Limited), including co-ordination of period-end activities as appropriateCo-ordinate the preparation and review of balance sheet reconciliations for relevant entities, ensuring robust reviews are performed and issues are appropriately resolved/ escalated in a timely manner Prepare direct and indirect cash flows and balance sheet reporting for relevant entities, ensuring timely and accurate preparation of forecasts and reporting with insightful variance analyses Take full ownership of preparing the annual corporation tax computations for relevant entities, including capital allowances, payments on account and period end tax postingsDevelop and produce other relevant financial reports as required, for example annual statutory accountsSupport the Senior Financial Reporting Manager in ensuring Group accounting policy and internal control guidelines are well understood by key stakeholders in the business and in establishing the impact of new accounting standards Support the Senior Financial Reporting Manager in undertaking ad-hoc projects for continuous improvement in financial reporting and control environmentLine management of Financial AccountantGenerate detailed customer focused initiatives, in line with the XX Put Department here XX strategy and supports with execution.Listen to the customer and implement new ideas and ways of working which aredesigned to improve service considering both Online and Offline.Ensure the team priorities actions which delight the customer/team member This job is a good fit for you if: You enjoy working in fast-paced, ever-changing, finance environmentYou are ACA/ACCA/CIMA qualifiedYou get satisfaction from a strong control environmentYoure at your best when building great business relationships and can influence others to see from your point of viewYou like to add value through team collaboration and driving process improvementEstablished strong relationships at all levelsCan manage tough/complex messages with all stakeholdersRole model collaboration with the team to exceed goalsPositive attitude towards feedback, uses this to generate initiatives to meet/exceed expectations, and shares feedback in a meaningful wayEffectively manages their team by playing to strengths and proactively addressing its opportunitiesEnsuring everyones wellbeing & diversity is considered and celebratedFeel empowered to challenge across different career bands and rolesSupporting other team members in shaping their work to do soProactively keep up to date with market and consumer trends in their specialism and feeds this into department strategy.Use data and insights to challenge the status quo to keep us ahead of the competitionUse data to inform and generate new ideas and make decisions to improve on future plan sWhat youll need: Qualified in a recognized accountancy qualificationStrong excel skills essentialSelf-starter and able to work independently, with track record of picking up new areas quicklyExperience of month end reporting, balance sheet reconciliations and corporation tax, would be advantageous An interest in the retail sector would be useful Technical Responsibilities: Tech & AI : Helping your team understand when to use AI, when to rely on human judgment, and how to combine both Tech & AI Rethinking how work gets done - Actively shifting work from repetitive tasks to higher-value activities as AI takes on routine work Tech & AI Role modelling behaviors encourage confidence with AI. Actively developing your ability to use AI effectively and think critically about outputs Tech & AI Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion Here's what's in it for you: 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)2 staff discount codes for yourself and a family member or friend30% discount on Superdrug Own Brand Products both in store and onlineHybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon StationCompany pension matching and bonusWe offer Stream - a money management app that gives you access to a percentage of your pay as you earn itBeing part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UKWe are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!Unrivalled Learning and Development programm
Senior Geotechnical Engineer / Engineering Geologist / Geoenvironmental Engineer Leeds, North East England - HybridPermanentCompetitive + Car/Car Allowance + Flexible Benefits Summary Freedom (Civil) Design is looking for a professional senior (Engineering Geologist/Geotechnical Engineer & Geoenvironmental Engineer) engineer to join our growing team and work on an array of complex and challenging engineering projects that are helping to deliver the country's Net Zero targets. Our projects span the complete energy system from generation, transmission, distribution and storage, to load-end consumers in manufacturing, processing, data and recycling. As a Senior Engineer, you will work within a specialist team delivering geotechnical and geoenvironmental design services on projects of varying scale. You will manage the production of calculations, drawings, and technical reports; supervise site works; and apply innovative and sustainable engineering solutions. You will provide integrated ground engineering advice, ensuring that geotechnical design solutions are compatible with land quality constraints, environmental legislation, and construction practicability. Some of the key deliverables in this role will include: Lead geotechnical and geoenvironmental design packages and ensure compliance with relevant standards and SHEQ requirements. Manage, interpret, and report geotechnical, geoenvironmental, and chemical ground investigation data. Produce and review interpretative reports, land contamination risk assessments, remediation strategies, and verification plans. Provide technical oversight during remediation, earthworks, and foundation construction activities. Liaise with regulators, laboratories, contractors, and environmental consultants. Identify and mitigate ground and land quality risks throughout the project lifecycle. Support sustainable development through materials reuse, low-carbon solutions, and minimisation of waste disposal. Manage project budgets, programmes, and resources for allocated scopes of work. Contribute to business development activities, including bid support and technical input. Maintain technical excellence and ensure compliance with current industry best practice. Conduct site visits for the supervision of drilling and testing (Investigation Supervisor role). Collaborate with civil and structural teams to integrate geotechnical inputs into design. What we're looking for: As a senior (Engineering Geologist/Geotechnical Engineer) engineer you will be required to have some of the below experience: Advise on geohazards, ground improvement techniques, and foundation solutions. Familiarity using specialist software (e.g., gINT/OpenGround, HazWaste Online, WAC Analysis). Lead geotechnical design packages and ensure compliance with Eurocode 7, BS 5930, and relevant standards. Conduct site visits for logging, sampling, and supervision of drilling and in-situ testing. Delivery and review of geotechnical analyses including bearing capacity, settlement, slope stability, and ground improvement. Preparation and review of ground investigation scopes, factual reports, and interpretative reports. Land contamination assessment including PRA, GQRA, and DQRA in line with UK guidance. Design and specification of remediation strategies, including earthworks-led remediation and capping solutions. Ground gas and vapour risk assessment and design of protection measures. Waste classification and development of Materials Management Plans under CL:AIRE DOW CoP. Assessment of thermal and electrical resistivity for underground cabling and infrastructure. Provision of geotechnical and geoenvironmental support during construction phases. Benefits: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program (including counselling and legal advice) Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax-Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be
May 11, 2026
Full time
Senior Geotechnical Engineer / Engineering Geologist / Geoenvironmental Engineer Leeds, North East England - HybridPermanentCompetitive + Car/Car Allowance + Flexible Benefits Summary Freedom (Civil) Design is looking for a professional senior (Engineering Geologist/Geotechnical Engineer & Geoenvironmental Engineer) engineer to join our growing team and work on an array of complex and challenging engineering projects that are helping to deliver the country's Net Zero targets. Our projects span the complete energy system from generation, transmission, distribution and storage, to load-end consumers in manufacturing, processing, data and recycling. As a Senior Engineer, you will work within a specialist team delivering geotechnical and geoenvironmental design services on projects of varying scale. You will manage the production of calculations, drawings, and technical reports; supervise site works; and apply innovative and sustainable engineering solutions. You will provide integrated ground engineering advice, ensuring that geotechnical design solutions are compatible with land quality constraints, environmental legislation, and construction practicability. Some of the key deliverables in this role will include: Lead geotechnical and geoenvironmental design packages and ensure compliance with relevant standards and SHEQ requirements. Manage, interpret, and report geotechnical, geoenvironmental, and chemical ground investigation data. Produce and review interpretative reports, land contamination risk assessments, remediation strategies, and verification plans. Provide technical oversight during remediation, earthworks, and foundation construction activities. Liaise with regulators, laboratories, contractors, and environmental consultants. Identify and mitigate ground and land quality risks throughout the project lifecycle. Support sustainable development through materials reuse, low-carbon solutions, and minimisation of waste disposal. Manage project budgets, programmes, and resources for allocated scopes of work. Contribute to business development activities, including bid support and technical input. Maintain technical excellence and ensure compliance with current industry best practice. Conduct site visits for the supervision of drilling and testing (Investigation Supervisor role). Collaborate with civil and structural teams to integrate geotechnical inputs into design. What we're looking for: As a senior (Engineering Geologist/Geotechnical Engineer) engineer you will be required to have some of the below experience: Advise on geohazards, ground improvement techniques, and foundation solutions. Familiarity using specialist software (e.g., gINT/OpenGround, HazWaste Online, WAC Analysis). Lead geotechnical design packages and ensure compliance with Eurocode 7, BS 5930, and relevant standards. Conduct site visits for logging, sampling, and supervision of drilling and in-situ testing. Delivery and review of geotechnical analyses including bearing capacity, settlement, slope stability, and ground improvement. Preparation and review of ground investigation scopes, factual reports, and interpretative reports. Land contamination assessment including PRA, GQRA, and DQRA in line with UK guidance. Design and specification of remediation strategies, including earthworks-led remediation and capping solutions. Ground gas and vapour risk assessment and design of protection measures. Waste classification and development of Materials Management Plans under CL:AIRE DOW CoP. Assessment of thermal and electrical resistivity for underground cabling and infrastructure. Provision of geotechnical and geoenvironmental support during construction phases. Benefits: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program (including counselling and legal advice) Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax-Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be
An exciting opportunity has arisen for a Client Success Manager to join a fast-evolving technology business during a period of continued growth and transformation. This is a fantastic opportunity for an ambitious and technically-minded individual ready to step into a broader leadership role. Combining people management, client engagement and operational oversight, this position will play a key role in driving service performance and supporting the continued growth of the business. The successful candidate will act as the bridge between clients, technical teams and internal stakeholders - ensuring a high standard of support delivery while developing and mentoring a small team. Joining a business where visibility and collaboration are key, this role is well suited to someone who enjoys building relationships and leading from the front. Monday to Friday, 9:00am - 5:30pm hours with hybrid working available (approx. 1 day per week in the office). Salary is offered between £38,000 - £40,000 DOE. The Company This specialist technology business delivers software and support solutions to professional services clients across the UK. Operating within a niche and highly client-focused sector, they work closely with organisations to support business-critical systems and platforms. With continued growth underway, the business offers a collaborative and supportive environment where individuals are encouraged to take ownership, contribute ideas and grow alongside the organisation. Benefits 25 days holiday + bank holidays Additional birthday day off Medicash plan Company sick pay scheme Pension scheme Free onsite parking Flexible approach to working hours where required Genuine progression opportunities within a growing business The Day to Day Managing the day-to-day delivery of technical support services to clients on a bespoke software product solution. Acting as the key operational contact for client accounts post-implementation. Assuring client SLAs are achieved through oversight of team workload and allocation Leading, coaching, developing and supporting a small support team, driving performance and development. Prioritising and overseeing incoming support issues and escalations. Liaising with software providers and technical teams to troubleshoot and resolve issues. Building relationships with client stakeholders and maintaining high levels of service. Supporting onboarding and transition activities following project implementations. Monitoring service performance, reporting and operational processes. Driving improvements across support delivery, documentation and ways of working. Collaborating with engineering and leadership teams to support wider business growth and service development. You Will Have / Be Experience within a service delivery, service desk, technical support or IT operations environment. Previous experience managing or mentoring team members, or the ambition and capability to step into a leadership role. Experience within managed services, software support or technology environments would be highly advantageous. Exposure to platforms such as Microsoft Azure, service management tools or ITIL-aligned environments would also be beneficial. Strong client-facing communication skills and relationship-building abilities. Technical understanding of Microsoft environments, cloud platforms and IT infrastructure. Ability to confidently prioritise workload and manage escalations. Commercial awareness and a solutions-focused mindset. Strong organisational skills with attention to detail. Comfortable working in a fast-paced, evolving environment. How to Apply To hear more details about this opportunity, please email your CV to Rebecca Headden - Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion.
May 11, 2026
Full time
An exciting opportunity has arisen for a Client Success Manager to join a fast-evolving technology business during a period of continued growth and transformation. This is a fantastic opportunity for an ambitious and technically-minded individual ready to step into a broader leadership role. Combining people management, client engagement and operational oversight, this position will play a key role in driving service performance and supporting the continued growth of the business. The successful candidate will act as the bridge between clients, technical teams and internal stakeholders - ensuring a high standard of support delivery while developing and mentoring a small team. Joining a business where visibility and collaboration are key, this role is well suited to someone who enjoys building relationships and leading from the front. Monday to Friday, 9:00am - 5:30pm hours with hybrid working available (approx. 1 day per week in the office). Salary is offered between £38,000 - £40,000 DOE. The Company This specialist technology business delivers software and support solutions to professional services clients across the UK. Operating within a niche and highly client-focused sector, they work closely with organisations to support business-critical systems and platforms. With continued growth underway, the business offers a collaborative and supportive environment where individuals are encouraged to take ownership, contribute ideas and grow alongside the organisation. Benefits 25 days holiday + bank holidays Additional birthday day off Medicash plan Company sick pay scheme Pension scheme Free onsite parking Flexible approach to working hours where required Genuine progression opportunities within a growing business The Day to Day Managing the day-to-day delivery of technical support services to clients on a bespoke software product solution. Acting as the key operational contact for client accounts post-implementation. Assuring client SLAs are achieved through oversight of team workload and allocation Leading, coaching, developing and supporting a small support team, driving performance and development. Prioritising and overseeing incoming support issues and escalations. Liaising with software providers and technical teams to troubleshoot and resolve issues. Building relationships with client stakeholders and maintaining high levels of service. Supporting onboarding and transition activities following project implementations. Monitoring service performance, reporting and operational processes. Driving improvements across support delivery, documentation and ways of working. Collaborating with engineering and leadership teams to support wider business growth and service development. You Will Have / Be Experience within a service delivery, service desk, technical support or IT operations environment. Previous experience managing or mentoring team members, or the ambition and capability to step into a leadership role. Experience within managed services, software support or technology environments would be highly advantageous. Exposure to platforms such as Microsoft Azure, service management tools or ITIL-aligned environments would also be beneficial. Strong client-facing communication skills and relationship-building abilities. Technical understanding of Microsoft environments, cloud platforms and IT infrastructure. Ability to confidently prioritise workload and manage escalations. Commercial awareness and a solutions-focused mindset. Strong organisational skills with attention to detail. Comfortable working in a fast-paced, evolving environment. How to Apply To hear more details about this opportunity, please email your CV to Rebecca Headden - Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion.
Senior Quantity Surveyor Leeds, North East England - HybridPermanentCompetitive + Car/Car Allowance + Flexible Benefits Summary Exciting times to join Freedom! We are looking for a confident and organised Senior Quantity Surveyor or Quantity Surveyor to join us. With long-term framework contract awards and exciting growth across the business, this is a fantastic opportunity to play a key role in a high-performing commercial team.Reporting into the Commercial Manager, you'll be supporting the Networks business unit across large electrical and civil frameworks and major standalone projects. This is a fast-paced, high-volume role that offers variety, challenge, and the chance to lead client-facing meetings and drive commercial success. Some of the key deliverables in this role will include: Managing NEC3/4 and bespoke contracts across multiple projects Leading quotation submissions and ensuring contract orders are in place Overseeing valuations, applications, variations, and final accounts Managing supply chain contracts and subcontractor accounts Producing and maintaining CVRs and cash flow forecasts Establishing monthly project reviews and senior review processes Attending client progress meetings and managing dispute resolution Driving continuous improvement and innovation across commercial practices What we're looking for: We're looking for a proactive and commercially astute individual who thrives in a collaborative team environment and enjoys leading client interactions. You'll be someone who brings clarity, structure, and energy to a busy and rewarding role. Strong working knowledge of NEC3/4 and other contract forms Solid experience in a Quantity Surveyor or similar role Proficiency in MS Excel, including pivot tables and lookups Experience in civil engineering and construction projects, experience with utilities or substation / power projects would be beneficial but not compulsory for the role. A degree in Quantity Surveying, Construction Management or a related discipline (or HNC with relevant experience) Benefits: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program (including counselling and legal advice) Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax-Free Bikes Personal development programme . Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
May 11, 2026
Full time
Senior Quantity Surveyor Leeds, North East England - HybridPermanentCompetitive + Car/Car Allowance + Flexible Benefits Summary Exciting times to join Freedom! We are looking for a confident and organised Senior Quantity Surveyor or Quantity Surveyor to join us. With long-term framework contract awards and exciting growth across the business, this is a fantastic opportunity to play a key role in a high-performing commercial team.Reporting into the Commercial Manager, you'll be supporting the Networks business unit across large electrical and civil frameworks and major standalone projects. This is a fast-paced, high-volume role that offers variety, challenge, and the chance to lead client-facing meetings and drive commercial success. Some of the key deliverables in this role will include: Managing NEC3/4 and bespoke contracts across multiple projects Leading quotation submissions and ensuring contract orders are in place Overseeing valuations, applications, variations, and final accounts Managing supply chain contracts and subcontractor accounts Producing and maintaining CVRs and cash flow forecasts Establishing monthly project reviews and senior review processes Attending client progress meetings and managing dispute resolution Driving continuous improvement and innovation across commercial practices What we're looking for: We're looking for a proactive and commercially astute individual who thrives in a collaborative team environment and enjoys leading client interactions. You'll be someone who brings clarity, structure, and energy to a busy and rewarding role. Strong working knowledge of NEC3/4 and other contract forms Solid experience in a Quantity Surveyor or similar role Proficiency in MS Excel, including pivot tables and lookups Experience in civil engineering and construction projects, experience with utilities or substation / power projects would be beneficial but not compulsory for the role. A degree in Quantity Surveying, Construction Management or a related discipline (or HNC with relevant experience) Benefits: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program (including counselling and legal advice) Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax-Free Bikes Personal development programme . Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Indirect Tax business continues to grow at a rapid pace. Indirect Taxes raise significant revenues for governments globally and gain increasing focus from tax authorities, the media and the public. For you it's the chance to hone your tax technical, project management and client service skills with interesting and complex assignments to help clients of all sizes succeed. The team comprises a mix of 'home-grown' (including at partner level) and externally recruited talent. This strength and diversity of knowledge and experience creates an environment where our team can bring fresh thinking and a varied perspective to every project, enabling us to deliver creative, commercial and robust solutions for our clients. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable taking responsibility for your own client portfolio as well as working as part of a team to develop colleagues and drive the wider business aims. You will be part of a local team, supported by two Senior Managers, a Director and a Partner but given the autonomy and time to develop your personal business as part of that team. You'll be someone with: Significant technical understanding of and previous experience within UK VAT. In-depth knowledge of recent key updates and areas of focus within UK VAT Responsibility to build, manage and develop your advisory portfolio, supported by the Partner and Director. Confidence to build an internal and external network in the local area to drive new business opportunities Ability to actively seek opportunities for selling new services to existing clients Experience of leading engagement with HMRC for clients Experience and credibility when dealing with client senior management An understanding of the regulatory and risk environment in which ICAEW regulated professional services firms operate CTA and/or ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 11, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Indirect Tax business continues to grow at a rapid pace. Indirect Taxes raise significant revenues for governments globally and gain increasing focus from tax authorities, the media and the public. For you it's the chance to hone your tax technical, project management and client service skills with interesting and complex assignments to help clients of all sizes succeed. The team comprises a mix of 'home-grown' (including at partner level) and externally recruited talent. This strength and diversity of knowledge and experience creates an environment where our team can bring fresh thinking and a varied perspective to every project, enabling us to deliver creative, commercial and robust solutions for our clients. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable taking responsibility for your own client portfolio as well as working as part of a team to develop colleagues and drive the wider business aims. You will be part of a local team, supported by two Senior Managers, a Director and a Partner but given the autonomy and time to develop your personal business as part of that team. You'll be someone with: Significant technical understanding of and previous experience within UK VAT. In-depth knowledge of recent key updates and areas of focus within UK VAT Responsibility to build, manage and develop your advisory portfolio, supported by the Partner and Director. Confidence to build an internal and external network in the local area to drive new business opportunities Ability to actively seek opportunities for selling new services to existing clients Experience of leading engagement with HMRC for clients Experience and credibility when dealing with client senior management An understanding of the regulatory and risk environment in which ICAEW regulated professional services firms operate CTA and/or ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
A senior role that sits at the heart of our mission, turning empty and underused buildings into safe, dignified places to live through our Empty Spaces to Homes programme. Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance. Job Purpose The Head of Construction (Feasibility & Delivery) is a leadership and technical role responsible for the end-to-end development, delivery and stewardship of Habitat GB s construction and property portfolio. Key responsibilities include strategic planning and technical leadership for core aspects of Habitat GB s domestic programme, such as the construction project pipeline associated with our Empty Spaces to Homes (ES2H) programme. The postholder will lead the feasibility, design, costing, procurement and delivery of demonstration construction projects, primarily the conversion of empty commercial and retail buildings into high-quality, affordable homes, while also ensuring the safe, compliant operation and maintenance of HFHGB-owned, leased and operated properties, including ReStore sites. The Head of Construction (Feasibility & Delivery) is also responsible for the people management of staff, contractors and consultants and (where relevant) volunteers. Key areas of risk management that sit within the portfolio of this role include project and site health & safety, compliance and asset maintenance. This role is central to translating Habitat GB s mission and strategy into high-quality, buildable, scalable projects that maximise social impact. Key Accountabilities/Responsibilities Construction & Programme Delivery • Lead the planning, design and delivery of Habitat GB s demonstration construction projects within the ES2H programme. • Contribute technical leadership to programme strategy, performance monitoring, evaluation and learning. • Work collaboratively with other ES2H workstreams (Advocacy, Research, Scalability) to ensure projects inform and support wider systems change. • Provide expert construction input into organisational decision-making, risk management, and strategy implementation. Building Pipeline Development & Feasibility Lead the identification, assessment and prioritisation of potential conversion opportunities across Great Britain. Conduct frequent site visits to assess empty or underutilised commercial buildings. Undertake and/or oversee: Building diagnostics and technical surveys Early identification of structural, asbestos, planning, fire and compliance risks Location-based risk profiling (logistics, supply chains, neighbourhood constraints) Act as the organisation s technical authority on building viability and conversion risk. Design, Specification & Cost Leadership Develop initial design concepts, spatial layouts and performance specifications that balance cost efficiency, compliance, buildability and the dignity of residents. Ensure all designs meet relevant statutory and organisational requirements, including: UK Building Regulations Fire safety and CDM 2015 Sustainability and environmental standards Provide client side cost leadership and quantity surveying oversight across projects, including: Preparing feasibility cost models, early stage estimates and robust construction budgets Assessing and benchmarking contractor quotations and negotiating best value outcomes aligned with charitable objectives Maintaining effective cost control and financial visibility throughout delivery Lead the appointment and management of architects, planning consultants and specialist technical advisors as required. Construction Delivery, Contractor & Site Management Identify, appoint and manage contractors, subcontractors and consultants on a project-by-project basis. Ensure projects are delivered: safely; to specification; on time and within approved budgets Combine on-site leadership with remote project management, using digital tools, dashboards and reporting systems. Maintain a national overview of live and pipeline projects, providing the Executive Team with clear, real-time updates on milestones, risks, spend and cashflow, and delivery confidence. Health, Safety & Risk Management Be responsible for Health & Safety across Habitat GB s construction and property portfolio. Ensure full compliance with relevant legislation, including CDM 2015. Oversee: Risk assessments and method statements (RAMS) Training and inductions Incident reporting and corrective actions Ensure a strong safety culture across construction sites and property sites, working closely with the Site & Property Maintenance Officer to delivery their responsibilities successfully and safely. Work with colleagues to ensure appropriate insurances are in place. Financial Management & Reporting Own construction and maintenance budgets, ensuring strong financial control and value for money. Lead procurement processes for works, materials, and equipment. Work closely with Finance to ensure accurate forecasting, cost tracking, and timely payment of invoices. Maintain robust project management tools, trackers, schedules, and cost sheets. Provide regular input into organisational performance reporting, risk registers, and assurance processes. People Leadership & Culture Line-manage and support direct reports, setting clear objectives, and providing regular supervision and development. Lead, motivate, and develop a high-performing, values-driven team and contractor network. Ensure good practice management of consultants, contractors and volunteers. Role model Habitat GB s values, including commitment to equity, diversity, inclusion and safeguarding. Person profile: Extensive experience in UK construction project management, particularly refurbishment and conversion projects, with responsibility spanning early feasibility through to delivery. Strong technical understanding of: • UK Building Regulations and fire safety requirements • Permitted Development rights and planning constraints • Health & Safety management, including CDM 2015 Strong client side commercial judgement, with proven ability to develop feasibility cost models, set and manage construction budgets, and maintain effective cost control across projects. Demonstrated experience appointing and managing contractors, consultants and procurement processes to deliver best value outcomes. Strong leadership and people management experience, including the ability to lead teams, contractors and consultants with credibility and clarity. Relevant construction or built environment qualification, or equivalent senior professional experience (e.g. MCIOB, MRICS or similar). Valid CSCS card. Recognised Health & Safety qualification (e.g. IOSH or SMSTS). Full UK driving licence. Skills and competencies: Technically confident and commercially astute, with the ability to exercise sound professional judgement and make high-quality decisions in complex or ambiguous situations. Comfortable operating across strategic leadership and hands-on problem solving, particularly within refurbishment and conversion projects. Highly organised, with the ability to prioritise effectively across multiple concurrent workstreams, sites and geographies. Confident and collaborative communicator, able to work productively with internal teams, partners, volunteers, contractors and external stakeholders. Willing and able to travel extensively across Great Britain in support of project development and delivery. To apply for the role , please send us your CV and a supporting statement (max two sides of A4) telling us about the skills and experience you would bring to the role and your motivation for applying, using the link on our website. Closing date is Monday 25th May 2026.
May 11, 2026
Full time
A senior role that sits at the heart of our mission, turning empty and underused buildings into safe, dignified places to live through our Empty Spaces to Homes programme. Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance. Job Purpose The Head of Construction (Feasibility & Delivery) is a leadership and technical role responsible for the end-to-end development, delivery and stewardship of Habitat GB s construction and property portfolio. Key responsibilities include strategic planning and technical leadership for core aspects of Habitat GB s domestic programme, such as the construction project pipeline associated with our Empty Spaces to Homes (ES2H) programme. The postholder will lead the feasibility, design, costing, procurement and delivery of demonstration construction projects, primarily the conversion of empty commercial and retail buildings into high-quality, affordable homes, while also ensuring the safe, compliant operation and maintenance of HFHGB-owned, leased and operated properties, including ReStore sites. The Head of Construction (Feasibility & Delivery) is also responsible for the people management of staff, contractors and consultants and (where relevant) volunteers. Key areas of risk management that sit within the portfolio of this role include project and site health & safety, compliance and asset maintenance. This role is central to translating Habitat GB s mission and strategy into high-quality, buildable, scalable projects that maximise social impact. Key Accountabilities/Responsibilities Construction & Programme Delivery • Lead the planning, design and delivery of Habitat GB s demonstration construction projects within the ES2H programme. • Contribute technical leadership to programme strategy, performance monitoring, evaluation and learning. • Work collaboratively with other ES2H workstreams (Advocacy, Research, Scalability) to ensure projects inform and support wider systems change. • Provide expert construction input into organisational decision-making, risk management, and strategy implementation. Building Pipeline Development & Feasibility Lead the identification, assessment and prioritisation of potential conversion opportunities across Great Britain. Conduct frequent site visits to assess empty or underutilised commercial buildings. Undertake and/or oversee: Building diagnostics and technical surveys Early identification of structural, asbestos, planning, fire and compliance risks Location-based risk profiling (logistics, supply chains, neighbourhood constraints) Act as the organisation s technical authority on building viability and conversion risk. Design, Specification & Cost Leadership Develop initial design concepts, spatial layouts and performance specifications that balance cost efficiency, compliance, buildability and the dignity of residents. Ensure all designs meet relevant statutory and organisational requirements, including: UK Building Regulations Fire safety and CDM 2015 Sustainability and environmental standards Provide client side cost leadership and quantity surveying oversight across projects, including: Preparing feasibility cost models, early stage estimates and robust construction budgets Assessing and benchmarking contractor quotations and negotiating best value outcomes aligned with charitable objectives Maintaining effective cost control and financial visibility throughout delivery Lead the appointment and management of architects, planning consultants and specialist technical advisors as required. Construction Delivery, Contractor & Site Management Identify, appoint and manage contractors, subcontractors and consultants on a project-by-project basis. Ensure projects are delivered: safely; to specification; on time and within approved budgets Combine on-site leadership with remote project management, using digital tools, dashboards and reporting systems. Maintain a national overview of live and pipeline projects, providing the Executive Team with clear, real-time updates on milestones, risks, spend and cashflow, and delivery confidence. Health, Safety & Risk Management Be responsible for Health & Safety across Habitat GB s construction and property portfolio. Ensure full compliance with relevant legislation, including CDM 2015. Oversee: Risk assessments and method statements (RAMS) Training and inductions Incident reporting and corrective actions Ensure a strong safety culture across construction sites and property sites, working closely with the Site & Property Maintenance Officer to delivery their responsibilities successfully and safely. Work with colleagues to ensure appropriate insurances are in place. Financial Management & Reporting Own construction and maintenance budgets, ensuring strong financial control and value for money. Lead procurement processes for works, materials, and equipment. Work closely with Finance to ensure accurate forecasting, cost tracking, and timely payment of invoices. Maintain robust project management tools, trackers, schedules, and cost sheets. Provide regular input into organisational performance reporting, risk registers, and assurance processes. People Leadership & Culture Line-manage and support direct reports, setting clear objectives, and providing regular supervision and development. Lead, motivate, and develop a high-performing, values-driven team and contractor network. Ensure good practice management of consultants, contractors and volunteers. Role model Habitat GB s values, including commitment to equity, diversity, inclusion and safeguarding. Person profile: Extensive experience in UK construction project management, particularly refurbishment and conversion projects, with responsibility spanning early feasibility through to delivery. Strong technical understanding of: • UK Building Regulations and fire safety requirements • Permitted Development rights and planning constraints • Health & Safety management, including CDM 2015 Strong client side commercial judgement, with proven ability to develop feasibility cost models, set and manage construction budgets, and maintain effective cost control across projects. Demonstrated experience appointing and managing contractors, consultants and procurement processes to deliver best value outcomes. Strong leadership and people management experience, including the ability to lead teams, contractors and consultants with credibility and clarity. Relevant construction or built environment qualification, or equivalent senior professional experience (e.g. MCIOB, MRICS or similar). Valid CSCS card. Recognised Health & Safety qualification (e.g. IOSH or SMSTS). Full UK driving licence. Skills and competencies: Technically confident and commercially astute, with the ability to exercise sound professional judgement and make high-quality decisions in complex or ambiguous situations. Comfortable operating across strategic leadership and hands-on problem solving, particularly within refurbishment and conversion projects. Highly organised, with the ability to prioritise effectively across multiple concurrent workstreams, sites and geographies. Confident and collaborative communicator, able to work productively with internal teams, partners, volunteers, contractors and external stakeholders. Willing and able to travel extensively across Great Britain in support of project development and delivery. To apply for the role , please send us your CV and a supporting statement (max two sides of A4) telling us about the skills and experience you would bring to the role and your motivation for applying, using the link on our website. Closing date is Monday 25th May 2026.
Senior Quantity Surveyor Leeds, North East England - HybridPermanentCompetitive + Car/Car Allowance + Flexible Benefits Summary Exciting times to join Freedom! We are looking for a confident and organised Senior Quantity Surveyor or Quantity Surveyor to join us. With long-term framework contract awards and exciting growth across the business, this is a fantastic opportunity to play a key role in a high-performing commercial team.Reporting into the Commercial Manager, you'll be supporting the Networks business unit across large electrical and civil frameworks and major standalone projects. This is a fast-paced, high-volume role that offers variety, challenge, and the chance to lead client-facing meetings and drive commercial success. Some of the key deliverables in this role will include: Managing NEC3/4 and bespoke contracts across multiple projects Leading quotation submissions and ensuring contract orders are in place Overseeing valuations, applications, variations, and final accounts Managing supply chain contracts and subcontractor accounts Producing and maintaining CVRs and cash flow forecasts Establishing monthly project reviews and senior review processes Attending client progress meetings and managing dispute resolution Driving continuous improvement and innovation across commercial practices What we're looking for: We're looking for a proactive and commercially astute individual who thrives in a collaborative team environment and enjoys leading client interactions. You'll be someone who brings clarity, structure, and energy to a busy and rewarding role. Strong working knowledge of NEC3/4 and other contract forms Solid experience in a Quantity Surveyor or similar role Proficiency in MS Excel, including pivot tables and lookups Experience in civil engineering and construction projects, experience with utilities or substation / power projects would be beneficial but not compulsory for the role. A degree in Quantity Surveying, Construction Management or a related discipline (or HNC with relevant experience) Benefits: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program (including counselling and legal advice) Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax-Free Bikes Personal development programme . Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
May 11, 2026
Full time
Senior Quantity Surveyor Leeds, North East England - HybridPermanentCompetitive + Car/Car Allowance + Flexible Benefits Summary Exciting times to join Freedom! We are looking for a confident and organised Senior Quantity Surveyor or Quantity Surveyor to join us. With long-term framework contract awards and exciting growth across the business, this is a fantastic opportunity to play a key role in a high-performing commercial team.Reporting into the Commercial Manager, you'll be supporting the Networks business unit across large electrical and civil frameworks and major standalone projects. This is a fast-paced, high-volume role that offers variety, challenge, and the chance to lead client-facing meetings and drive commercial success. Some of the key deliverables in this role will include: Managing NEC3/4 and bespoke contracts across multiple projects Leading quotation submissions and ensuring contract orders are in place Overseeing valuations, applications, variations, and final accounts Managing supply chain contracts and subcontractor accounts Producing and maintaining CVRs and cash flow forecasts Establishing monthly project reviews and senior review processes Attending client progress meetings and managing dispute resolution Driving continuous improvement and innovation across commercial practices What we're looking for: We're looking for a proactive and commercially astute individual who thrives in a collaborative team environment and enjoys leading client interactions. You'll be someone who brings clarity, structure, and energy to a busy and rewarding role. Strong working knowledge of NEC3/4 and other contract forms Solid experience in a Quantity Surveyor or similar role Proficiency in MS Excel, including pivot tables and lookups Experience in civil engineering and construction projects, experience with utilities or substation / power projects would be beneficial but not compulsory for the role. A degree in Quantity Surveying, Construction Management or a related discipline (or HNC with relevant experience) Benefits: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program (including counselling and legal advice) Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax-Free Bikes Personal development programme . Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Blue Light Card. Individually great, together unstoppable The Role and the Team We're looking for an IT Systems Engineer to join our IT Operations team. This is a hands-on role where you'll support the day-to-day running of our IT environment while also contributing to projects that improve how we work. You'll play an important part in ensuring our systems are reliable, secure, and optimised, while helping us explore opportunities in automation, AI, and modern cloud technologies. Working closely with colleagues across London and our Head Office in Cossington, you'll provide in-person and remote support and collaborate on initiatives that enhance our IT services and colleague experience. What You'll Do Build positive working relationships with colleagues at all levels, acting as the sole trusted point of contact for IT support in the London office Provide supportive, high-quality deskside and remote assistance, including for senior stakeholders and leadership teams Manage and maintain IT systems, network infrastructure, and Windows/macOS environments across the organisation Administer and optimise Microsoft 365 and Entra ID/Azure AD, including user provisioning and licence management Troubleshoot and resolve incidents and service requests, ensuring a positive end-user experience Support and enhance endpoint security, system performance, and compliance standards Contribute to IT projects such as system upgrades, migrations, and SaaS integrations Identify and deliver improvements through automation and AI, including building or supporting workflows using tools such as N8N What You'll Bring Extensive experience as an IT Systems Engineer who is confident engaging with and supporting stakeholders at all levels, including senior leadership Experience in automation and emerging technologies, including AI and workflow tools such as N8N Experience working with Microsoft 365 and Entra ID/Azure AD environments Confidence supporting both Windows and macOS devices in a business setting Understanding of networking fundamentals (e.g. DNS, DHCP, VPNs, Wi-Fi) A thoughtful and proactive approach to troubleshooting and problem solving Experience using scripting (e.g. PowerShell) to automate tasks and improve efficiency Familiarity with device management, asset tracking, and service desk tools (e.g. Jira) Our Culture Our mission is simple - make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service. We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers - either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we aren't able to offer fully remote working. Blue Light Card is an equal opportunities employer. We believe that employing a diverse workforce is key to our success. We make recruiting decisions based on your experience and skills. In the event of a high number of applications, we'll prioritise candidates who meet both the essential and desirable criteria for the role. What We Offer Hybrid working and flexible hours EV charging and free parking onsite at HQ 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days A company bonus scheme Your own Blue Light Card and exclusive access to thousands of discounts Generous funded BUPA medical insurance covering pre-existing conditions Auto-enrolment pension scheme via salary sacrifice, with employer NI savings reinvested into pensions Enhanced parental leave and absence leave Healthcare cashback plan Employee assistance programme (including mental health support) and mental health first aiders Great social events e.g., festive party, summer party, team socials, sports matches Regular company-wide recognition events e.g. monthly Light's Up and annual Shine awards Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks/snacks) Onsite gym at HQ (including access to free HIIT & stretch classes) Strong learning and development culture and personal growth fund
May 11, 2026
Full time
Blue Light Card. Individually great, together unstoppable The Role and the Team We're looking for an IT Systems Engineer to join our IT Operations team. This is a hands-on role where you'll support the day-to-day running of our IT environment while also contributing to projects that improve how we work. You'll play an important part in ensuring our systems are reliable, secure, and optimised, while helping us explore opportunities in automation, AI, and modern cloud technologies. Working closely with colleagues across London and our Head Office in Cossington, you'll provide in-person and remote support and collaborate on initiatives that enhance our IT services and colleague experience. What You'll Do Build positive working relationships with colleagues at all levels, acting as the sole trusted point of contact for IT support in the London office Provide supportive, high-quality deskside and remote assistance, including for senior stakeholders and leadership teams Manage and maintain IT systems, network infrastructure, and Windows/macOS environments across the organisation Administer and optimise Microsoft 365 and Entra ID/Azure AD, including user provisioning and licence management Troubleshoot and resolve incidents and service requests, ensuring a positive end-user experience Support and enhance endpoint security, system performance, and compliance standards Contribute to IT projects such as system upgrades, migrations, and SaaS integrations Identify and deliver improvements through automation and AI, including building or supporting workflows using tools such as N8N What You'll Bring Extensive experience as an IT Systems Engineer who is confident engaging with and supporting stakeholders at all levels, including senior leadership Experience in automation and emerging technologies, including AI and workflow tools such as N8N Experience working with Microsoft 365 and Entra ID/Azure AD environments Confidence supporting both Windows and macOS devices in a business setting Understanding of networking fundamentals (e.g. DNS, DHCP, VPNs, Wi-Fi) A thoughtful and proactive approach to troubleshooting and problem solving Experience using scripting (e.g. PowerShell) to automate tasks and improve efficiency Familiarity with device management, asset tracking, and service desk tools (e.g. Jira) Our Culture Our mission is simple - make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service. We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers - either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we aren't able to offer fully remote working. Blue Light Card is an equal opportunities employer. We believe that employing a diverse workforce is key to our success. We make recruiting decisions based on your experience and skills. In the event of a high number of applications, we'll prioritise candidates who meet both the essential and desirable criteria for the role. What We Offer Hybrid working and flexible hours EV charging and free parking onsite at HQ 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days A company bonus scheme Your own Blue Light Card and exclusive access to thousands of discounts Generous funded BUPA medical insurance covering pre-existing conditions Auto-enrolment pension scheme via salary sacrifice, with employer NI savings reinvested into pensions Enhanced parental leave and absence leave Healthcare cashback plan Employee assistance programme (including mental health support) and mental health first aiders Great social events e.g., festive party, summer party, team socials, sports matches Regular company-wide recognition events e.g. monthly Light's Up and annual Shine awards Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks/snacks) Onsite gym at HQ (including access to free HIIT & stretch classes) Strong learning and development culture and personal growth fund
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Data Scientist (Model Developer) / Deep Learning Practitioner About this role Our Data Science team focuses on the development of Machine Learning and Deep Learning solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to derive insights from complex data, working in close collaboration with our business partners. This role will focus on leading the development of proprietary deep learning models in order to enhance our existing underwriting capabilities. By utilizing a mix of new and existing data, you will identify ways to improve predictive power and generate high-impact customer insights. What you'll do Lead the development of next generation deep learning approaches to advance our current underwriting models, to ensure that our core lending capabilities remain at the forefront of the industry. Unlock the value in non-traditional datasets by building sophisticated neural networks (e.g. LSTMs, RNNs, or Transformers). You will find novel ways to transform raw, multi-modal inputs into powerful predictive features. Collaborate with business stakeholders to prioritize initiatives. You will bridge the gap between ambitious R&D and tangible in-market results, driving ideas from initial prototypes through to production. Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions. Work cross-functionally on projects that support key business initiatives and drive sustainable growth. What we're looking for Strong experience developing and deploying deep learning models, particularly for sequential data (e.g. time series or language models). A proven track record leading model development, including setting the technical direction, project management, stakeholder comms, and mentoring junior members of the team. Experience producing and managing reliable and maintainable code in SQL/Python in a team setting, including code reviews and setting software engineering best practices Hands-on experience with modern Machine/Deep Learning frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers, including training deep learning models on GPUs or GPU clusters. Experience working with structured and unstructured data, such as text, logs, or time series and tokenisation techniques. A strong understanding of probability, statistics, machine learning and familiarity with large data set manipulation. A drive for continued learning through an internal and external focus, and an ability to prototype new techniques to assess value Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
May 11, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Data Scientist (Model Developer) / Deep Learning Practitioner About this role Our Data Science team focuses on the development of Machine Learning and Deep Learning solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to derive insights from complex data, working in close collaboration with our business partners. This role will focus on leading the development of proprietary deep learning models in order to enhance our existing underwriting capabilities. By utilizing a mix of new and existing data, you will identify ways to improve predictive power and generate high-impact customer insights. What you'll do Lead the development of next generation deep learning approaches to advance our current underwriting models, to ensure that our core lending capabilities remain at the forefront of the industry. Unlock the value in non-traditional datasets by building sophisticated neural networks (e.g. LSTMs, RNNs, or Transformers). You will find novel ways to transform raw, multi-modal inputs into powerful predictive features. Collaborate with business stakeholders to prioritize initiatives. You will bridge the gap between ambitious R&D and tangible in-market results, driving ideas from initial prototypes through to production. Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions. Work cross-functionally on projects that support key business initiatives and drive sustainable growth. What we're looking for Strong experience developing and deploying deep learning models, particularly for sequential data (e.g. time series or language models). A proven track record leading model development, including setting the technical direction, project management, stakeholder comms, and mentoring junior members of the team. Experience producing and managing reliable and maintainable code in SQL/Python in a team setting, including code reviews and setting software engineering best practices Hands-on experience with modern Machine/Deep Learning frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers, including training deep learning models on GPUs or GPU clusters. Experience working with structured and unstructured data, such as text, logs, or time series and tokenisation techniques. A strong understanding of probability, statistics, machine learning and familiarity with large data set manipulation. A drive for continued learning through an internal and external focus, and an ability to prototype new techniques to assess value Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you'll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we're looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking . click apply for full job details
May 11, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you'll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we're looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking . click apply for full job details
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you'll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we're looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking . click apply for full job details
May 11, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you'll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we're looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking . click apply for full job details