Compliance Business Support Officer

Babergh and Mid Suffolk District Councils are looking for a Compliance Business Support Officer to join our team in Great Wenham, Suffolk. You will join us on a full-time, permanent basis working 37 hours per week. The successful candidate will earn a competitive salary of £30,599 - £35,235 per annum (pro rata for part time).

Full time, part time and job share opportunities will be considered.

What we are looking for

We are looking for a Compliance Business Support Officer to join our Property Asset and Compliance Team within our Housing Directorate.

To be successful, you will share our values, commitment, and motivation to make a difference for our residents, clients and communities.

About the role

Reporting to the Business Services Manager you will deliver a highly effective, customer centric, and innovative compliance business support function.

You will:

• process compliance data, maintain our compliance register and liaise/monitor the day-to-day activities of contractors undertaking compliance related work to ensure their compliance with servicing schedules and target dates
• provide general business support to the compliance team, including attending meetings and taking minutes
• assist in the compilation, administration and monitoring of customer satisfaction data
• be responsible for ensuring complaints relating to compliance are responded to and areas of customer dissatisfaction addressed
• raise and process work orders, purchase orders, process invoices, including variation requests

The role is key in ensuring that we meet our statutory and regulatory obligations in respect of compliance and health and safety for our housing and corporate properties.

About you

A confident Administrator, you will need to:

• have gained an NVQ level 3 / ONC in administration and/or an equivalent level of knowledge gained through experience
• demonstrate relevant experience in a business support environment
• be computer literate with good understanding of Microsoft packages, especially Outlook and Microsoft Excel
• have excellent written and verbal communication skills
• be able to manage and prioritise workload in a busy environment
• hold, or be willing to work towards an IOSH Managing Safely or NEBOSH National General Certificate in Occupational Health and Safety

About us

Working together across our councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk.

We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two National Landscapes within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK.

Benefits

• Great opportunities for learning and development.
• Generous leave entitlement (equivalent to 26 days a year, increasing to 31 days after 5 years service, plus bank holidays).
• Competitive Local Government Pension Scheme.
• Wellbeing Support Programme.
• Employee Assist Programme.
• Health Care Options.

Our ways of working

Work is what we do, not where we go! We are committed to working in a more Hybrid way, with a mix of office, home, and remote based working (Business needs permitting). This has worked well for us and is something we will be continuing with.

We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents.

Closing date: 5pm, 13 March 2025

If you think you have what it takes to be successful in this Procurement Business Partner role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.