Senior Business Architect (London market experience required)

We are looking for a Senior Business Architect focussing on our customers and prospects from the London Market as a part of our Guidewire Professional Services team, which combines expertise in insurance with software implementation skills to lead strategic transformative projects for our customers.
Are you a London Market insurance industry professional? Are you passionate about insurance systems and want to influence the future insurance business written through London? If so, then being a Guidewire Senior Business Architect might be the right role for you.
Your background should be in London Market insurance/reinsurance, with roles at syndicates, brokers, managing agents, software vendors, or others within the complex commercial/specialty space of Lloyd's and the company market. You should have a high degree of comfort with technology, and exceptional analytical and communications skills. You should also be comfortable engaging in product design discussions with developers, gathering requirements from customer workshops and presenting to prospective customers.
Guidewire Business Architects assume a lead role in educating the customer team about the capabilities of our applications, identifying specific customer requirements, and identifying how those requirements can best be met using our applications. Our Business Architects have a strong background in the property and casualty insurance space, possess expert Guidewire product knowledge and understand the critical skills required to collect software requirements. In addition to working with the customer to gather requirements, they work with the configuration and integration team members to ensure that the requirements are well understood, and that the applications are tailored to satisfy the customer's strategic needs.
The Business Architects' key responsibility is in understanding what the true business need is in any requirement - and redefining / aligning them to Guidewire application capabilities. This is critical in ensuring customers get the true value out of the Guidewire applications - that is using as much of the OOTB systems as possible and reducing implementation expense of over-configuring the system.
We're committed to an inclusive workspace that embraces people with diverse backgrounds, experiences, skills, and talents.
If you are proactive, strategic, and ready to lead, this role offers a significant opportunity to make a lasting impact.

1. Act as a subject matter expert on London Market insurance, open market, delegated authority and reinsurance.
2. Set project or team-based standards for requirements definition and design, then advise on their application and ensure compliance.
3. Investigate and implement tools, techniques, and processes for managing configuration and requirements items and verify that related information is complete, current, and accurate.
4. Run elaboration sessions to capture requirements beyond Guidewire InsuranceSuite such as data, reporting, analytics, forms, integrations, etc.
5. Define complex requirements and validate specifications that leverage Guidewire Products and technology to meet customer business objectives.
6. Learn and master the functionality provided by Guidewire applications in order to become a customer-facing professional services consultant.
7. Apply robust product knowledge to understand what can be configured as well as best practices that should be followed during the implementation life cycle.
8. Provide guidance to customers on how to best leverage Guidewire applications and technology to meet customer-defined business goals and objectives.
9. As a subject matter expert in the insurance industry, consult with insurance carrier business and technical resources to produce business requirements and business process documents as a functional resource.
10. Support estimating the effort required to configure the software.
11. Work with Guidewire product management/development to share key product gaps and further develop our core product features.
12. Support planning of user acceptance testing of customer solutions.
13. Advise on key trade-offs between scope, schedule, and objectives.
14. Communicate effectively with customers, partners, and relevant stakeholders at the program management level.
15. Cultivate relationships with customers and partners that ensure Guidewire has a view on cross-functional projects.
16. Participate in Guidewire events as London Market SME.

1. 12+ years of experience in the P&C insurance industry, out of which 5+ years should be on the IT/software implementation side in the London Market insurance, Lloyd's, or Company markets.
2. Experience working with London Market delegated authority systems for coverholder reporting or data standardization.
3. Ability to solve complex problems analytically, communicate effectively, and research solutions, collaborating with domain specialists where necessary.
4. Ability to identify when business requirements are not in scope.
5. Consulting & Leadership Skills along with deep industry knowledge of the P&C insurance industry with a focus on policy and/or underwriting.
6. Experience with software implementation project(s) in requirements gathering, functional specifications, and user acceptance testing.
7. Experience in software package implementation through customization or configuration using agile methodologies along with a familiarity with object-oriented design principles and databases.
8. Experience in applying change management concepts on a software implementation project.
9. Outstanding documentation skills, and the ability to facilitate discussions with both technical and business partners.
10. Subject matter expert (SME) for Guidewire's agile implementation methodology including product alignment and value delivery.
11. Ability to influence customer and partner decisions.
12. Proven track record of ensuring that the implementation aligns with agreed standards, methods, best practices, and desired business benefits.
13. Mentor and advise project team members on utilization of Best Practices.

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit and follow us on

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace and believe that a diversity of perspectives, abilities, and cultures is key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where applicable to the position.