support manager

Application support Manager

40,000 To 65,000

3 days per week in the office in Halesowen

This niche ERP software company are hiring an experienced support manager.

The office is based in Halesowen, they are hybrid working with 3 days in the office each week, this gives a chance to build a team environment, share knowledge and have a bit of banter.

You must want to work in the office, this is a job for someone who likes being with people, this will not suit a remote worker.

You will have a background of application support that includes and understanding of

Accounting and ERP functionality,

This role is fully responsible for managing the support team, so you will have previous hands on experience of running a support team:

Managing

Mentoring

Hiring

Training

Running a queue

Data and analytics

Reporting

You will have run a team and be very comfortable managing the queue.

This is managing a team of 6,