Senior Incident Management Professional - Technology Resilience & Cyber Department

Locations: London, Leeds, Edinburgh

Time Type: Full time

Posted On: 10 Days Ago

Application Deadline: February 19, 2025

Job Requisition ID: JR

Division: Supervision

Department: Technology, Resilience and Cyber

Salary: National from £51,200 to £78,700 and London from £56,400 to £86,600 per annum (Salary offered will be based on skills and experience)

About the FCA: The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.

The Technology, Resilience and Cyber (TRC) department: Works with firms so that existing technology and systems become more resilient to both cyber-attacks and other disruption. They aim to protect consumers and markets, and to build confidence in the effectiveness of technology that underpins financial services.

The Incident Response and Engagement team: Leads on the FCA's response to operational resilience incidents within the financial sector, as well as the department's engagement with domestic and international stakeholders on operational resilience topics.

What will you be doing?

Working as part of a close-knit team, you will coordinate with a range of internal stakeholders within the FCA to ensure appropriate escalation and coordination between departments. In certain cases, you will also coordinate with other UK authorities, such as the Prudential Regulation Authority (PRA), His Majesty's Treasury (HMT), National Cyber Security Centre (NCSC) and others.

Key responsibilities will include:

• Lead the FCA's response to operational resilience incidents reported to us by regulated firms.
• Support incident review process for operational resilience incidents using domain specific incident knowledge.
• Provide upward reporting and updates on major incidents to FCA Senior Leadership Team.
• Support coordination of major incidents between the UK Financial Authorities, where there is significant consumer harm or market disruption.
• Support the supervision teams with specialist knowledge in responding to and assessing firm's responses to operational resilience risks and incidents.
• Track and produce detailed Management Information on incidents reported to the FCA by regulated firms.
• Advise, support and educate supervisors and the wider Divisions on how and when firms should report incidents related to operational resilience.

What will you get from the role?

• Unique insight into cyber, technology and operational resilience risks in the Financial Services sector.
• Work on high profile regulatory initiatives.
• Work across a number of high impact firms on cross-sector issues.
• Gain insight into current thinking on cyber, technology and operational resilience matters.
• Build upon your existing skills and knowledge and develop your career.
• Work with and influence a wide range of internal and external stakeholders and build your network of contacts.
• Engage with senior management across the FCA.

Which skills are required?

We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process.

Minimum:

• Experience in end to end incident management processes.
• Track record of being able to respond to fast moving incidents, including providing briefings to seniors.
• Experience of strong stakeholder management skills.
• The successful candidate will hold or will be required to obtain Security Clearance (SC) level vetting.

Essential:

• Broad experience across a number of technology & cyber resilience management domains.
• Experience of working in the financial sector or other regulated industry.
• Experience of assessing operational resilience capabilities.
• Exposure to and understanding of resilience management frameworks (e.g. COBIT, NIST, ITIL).
• Good oral and written communication skills including clear and effective presentation to both internal and external audiences.
• Good analytical capability with appropriate application of judgement and diligence.
• Good interpersonal skills with evidence of team working, confidence and credibility.

Our Values & Diversity: We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation, and delivers better regulation.

Benefits of working at the FCA:

• 25 days holiday per year plus bank holidays.
• Hybrid working (work from home up to 60% of your time).
• Private healthcare with Bupa.
• A non-contributory Pension of at least 8%.
• Life assurance.
• Income protection.

We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.

We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time, staggered hours, and job shares.

Application Support: We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below.

Useful Information and Timeline:

• This role is graded Senior Associate - Regulatory.
• SC Clearance is required for this role.
• Advert Closing Date: Tuesday 18th February.
• CV Review/Shortlist: Thursday 20th February.
• Competency Based Interview and Case Study: From Friday 28th February.

Your Recruiter will discuss the process in detail with you during screening for the role.

Got a question?

If you are interested in learning more about the role, please contact:

• Internal applicants: Lindsey Mackenzie at
• External applicants: Chhavi Bartaria at

Applications must be submitted through our online portal. Applications sent via email will not be accepted.