Senior M&E Delivery Manager

Posting Date: 13 Feb 2025

Unit: Networks

Location: Deansgate, Manchester, United Kingdom

Location: Manchester, Leeds or Birmingham

This is a hybrid role where you will be required to come on site 3 days a week

Our purpose is to use the power of communication to make a better world; for each other, for our customers, for society and our communities. Environmental Services deliver the supporting activities which ensure network capacity, reliability and energy reduction.

You will play a key role in the strategic design and delivery of BT's key Tier 1 telephone exchanges, Data Centres and Core Mobile sites.

You'll be a technical specialist & delivery manager to assigned projects covering all elements associated with M&E project delivery. This will cover delivery management of the specification, design, procurement and construction phases and includes DNO capacity, AC / Standby Power systems, AC infrastructure, DC Power, Cooling, BMS and site construction.

Experienced in network accommodation deployment, you will specify detailed technical requirements, evaluate designs, place orders and prepare detailed specifications for larger complex projects. In your role you will provide expertise making sure that all sub-work breakdown elements are agreed with the suppliers. On-time delivery and alignment with committed budgets are key metrics for you.

Stakeholder management is crucial to the job, you will produce reports, brief the wider organisation on progress and ensure our suppliers are well informed. You will oversee the e2e accommodation programme, providing programme management and structured progress communication to stakeholders.

You will manage a team of 5 Accommodation Professionals who will support the delivery of areas of the region. You will lead the full region including the teams within your Direct Reports- Accommodation Professionals.

This role is also responsible for energy, power and cooling systems development and integration.

1. Accountable for the delivery of M&E projects across BT's Telephone exchanges, Data Centres and Core Mobile sites - expanding space, power and cooling capacity.
2. Ensuring assets are registered in a timely manner.
3. Providing delivery expertise over investment programmes ensuring that all breakdown elements in the delivery phase are agreed, and are delivered on time and to the budget.
4. Performing technical due diligence over equipment suppliers and their associated sub-contractors to ensure compliance to BT infrastructure installation standards.
5. Ensuring that Legal and Regulatory compliance is maintained and that BT safe working practices are applied.
6. Holding regular commercial review meetings with the suppliers and internal BT stakeholders to facilitate progress, supplier performance and improvement opportunities.
7. Undertaking site audits to maintain a good understanding of current installation practices.
8. Producing regular reports detailing the progress and performance of the suppliers against agreed delivery and financial targets.
9. Undertaking supplier engagement to ensure that unforeseen issues that could put projects into delay are resolved in the quickest most efficient manner possible, agreeing adjustments to keep projects on track.
10. Providing approval over equipment technical issues to resolve implementation problems.
11. Contributing to supplier selection and technical adjudication.
12. Providing oversight of activities being undertaken by more junior or less experienced members of the team.
13. Managing supply contracts.
14. Providing support, guidance and oversight of Accommodation Professionals.
15. Responsible for completing or assisting Investment Business Cases.

• You will be qualified to BSth Edition.
• You will have a solid academic electrical or building services engineering background (BEng, HND, HNC), or the equivalent demonstrable work experience.
• You will have in-depth working knowledge of The Electricity at Work Act, The Health and Safety at Work Act & Construction Design Management Regulations.
• A detailed working knowledge of BT's power estate.
• Accredited Commercial Client / Principal Designer under Construction Design and Management Regulations 2015.
• A proven delivery track record of M&E infrastructure project delivery.
• Practical knowledge of applying BT's Project & Programme Management Methodology.
• An understanding of finance structures and reporting systems, in particular iBuy and Finance OBI.
• Comfortable in developing your expertise into emerging technology areas with minimal training.
• An understanding of network monitoring systems and implementation practices.
• Ability to deal with multiple competing suppliers.
• An understanding of commercial litigation and warranty claims.
• You will have experience of delivering capital and current account programmes of work.
• An awareness of IP networking and the building of supporting architectures.
• A working knowledge of Exchange Services processes and procedures.
• Ability to effectively manage geographically dispersed people, including matrix management.
• Ability to translate complex issues into simple explanations.
• Excellent Excel and PowerPoint skills.
• In-depth knowledge and experience of core network power, space, and cooling solutions.
• Stakeholder management.
• Strong communication skills, verbal and written.

Looking in:
Leading inclusively and Safely: I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes: I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer: I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy: I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset: I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future: I build diverse future-ready teams where all individuals can be at their best.

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact on society.

Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

BENEFITS:

• Annual On target bonus 10% (personal and company multipliers)
• BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
• Life Assurance
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
• My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers
• Discounted EE TV including TNT Sport and the NOW Entertainment membership
• Great support for working parents including pay whilst on maternity, adoptive, and paternity leave
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• 25 days annual leave (not including bank holidays), increasing with service with buy holiday option
• Volunteering days so you can give back to your local community
• Brand new electric vehicle salary sacrifice arrangement, known as 'My EV'