Job Description
Job Type: Permanent
Closing Date: 28th Feb 2025
Location: London, Birmingham, Edinburgh or Telford.
Flexible working: All our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process.
Salary and benefits: £50,000 - £86,000 plus 16% - 32% bonus, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more!
Who are we?
We want to be the best place that any of our 6,600 colleagues have ever worked. We're the UK's largest long-term savings and retirement business, offering a range of products across our market-leading brands, including Standard Life, SunLife, Phoenix Life, and ReAssure. Around 1 in 5 people in the UK has a pension with us. We're a FTSE 100 organisation tackling key issues such as transitioning our portfolio to net zero by 2050.
We're currently recruiting for a Product / Proposition Lead Manager to join our Individual Retirement Solutions team.
You will support and at times lead activity in relation to the development, delivery, deployment, or ongoing management of the Phoenix Group's Products & Propositions, ensuring they continue to meet customer/employer/adviser needs, all regulatory requirements are met, risks are effectively managed, and propositions deliver the business commercial objectives.
You must be able to work effectively and build relationships with others across the business and may work in or lead cross-functional teams.
You may work in one of several teams across proposition, for example:
- UK Proposition team
- Product team
- Proposition Deployment team
The activities that a role holder will be involved in will depend on which team they are working in, and the emphasis on the different competencies of the role may vary between teams.
Key Responsibilities
As a Product / Proposition Lead Manager for Individual Annuities, you will be part of a small team responsible for the development and end-to-end management of Individual Annuity products, ensuring they continue to meet the needs of customers, behave as expected, and meet the commitments we make to internal and external stakeholders.
You will be responsible for ensuring our products and propositions:
- Meet the needs of customers, clients, and intermediaries in target markets on an ongoing basis.
- Deliver fair value for customers resulting in good customer outcomes.
- Deliver financial performance in line with expectations.
- Support the delivery of the wider business strategy and commercial objectives across all channels.
- Adhere to risk appetite and regulatory/legislative requirements.
- Adhere to all relevant policies, ensure risks are managed, and regular governance and reporting is delivered.
What We're Looking For
The ideal candidate will have:
- A proven track record in delivering products and propositions within Financial Services.
- Experience leading product management and product development within a large Insurance Company.
- A deep understanding of key current and future UK regulations including Consumer Duty and its expectations on a Product & Proposition Team.
- An in-depth understanding of the Individual Annuity market, including strong technical and regulatory knowledge and an understanding of the key risks and challenges associated.
- Experience ensuring that propositions continue to deliver on all promises made to customers, deliver good customer outcomes, operate in line with definitions and remain suitable for target markets.
- Strong commercial acumen.
- Outstanding leadership skills with the ability to influence and persuade.
- Able to develop and maintain communication and relationships at all levels of the Group across different business channels.
Online Interviews and Onboarding
All our interviews, onboarding and new joiners are now managed remotely. We have in place a strong virtual support network to ensure new colleagues are supported and developed as they navigate their first few months with us.
We want to hire the whole version of you.
We are committed to ensuring that everyone feels accepted and welcome, and we welcome applicants from all backgrounds. If your experience looks different from what we've advertised and you believe that you can bring value to the role, we'd love to hear from you.
If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.
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