Department: Consulting Services
Employment Type: Full Time
Location: UK
Reporting to the Head of Consultancy, the SYSPRO Consultant will be responsible for the delivery of quality implementations and service days across a variety of projects, resulting in a positive customer experience and a reference-able customer.
This will include all aspects of the project life cycle, including business analysis, process mapping, system configuration, technical assistance, training, software specification, implementation documentation, and post-implementation support.
To implement SYSPRO ERP and all associated software on client sites throughout the UK to provide the best possible solution for the customer within the agreed scope of the project. (Further travel may be required, particularly to Ireland, occasionally to Europe, and potentially worldwide).
To import data into SQL databases and to manipulate data within SQL tools and scripting for reporting purposes to support value-adding management information.
To deliver quality training courses, either prescribed or tailored to the customer's needs, around SYSPRO and other NexSys software.
To provide rigorous and structured software testing for bespoke and standard software products, ensuring all issues are fully documented and escalated appropriately.
To create process documentation and user guides.
To provide telephone and remote access support from the Manchester office or home as required.
Experience & Skills: