Training Administrator - Hybrid

Bond Solon are now recruiting for a Training Administrator!

Training Administrator - Hybrid

Location: Hybrid - London, EC3A 3DE - One day in the office per week (Thursday)
Salary: Competitive, DOE + Benefits!
Contract Type: Permanent, Full Time
What We Can Offer You: Hybrid Working, Performance-Related Bonus, Life Assurance, Additional Holiday Purchase, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers, and Access to Wellbeing Resources!

Why Do We Want You?

Are you a highly organised and detail-focused administrator looking to apply your skills in a successful business, supporting our legal training team with essential administration?

Join us today and at Bond Solon, part of the Wilmington plc and help us to ensure all administration runs smoothly from start to finish!

Job Purpose, Tasks, and Responsibilities

As the Training Administrator, internally known as a Client Services Coordinator, you will play a key role in ensuring the seamless delivery of Bond Solon's training events.

Your strong administrative skills will support the coordination of projects, communication with stakeholders, and the efficient running of our training programs.

You will be responsible for:

• Providing comprehensive administrative support for training events and courses.
• Building and maintaining professional relationships with clients, trainers, and internal teams.
• Liaising with clients to confirm in-house training session details.
• Coordinating with trainers to ensure they have all required materials and venue (or virtual platform) information.
• Collaborating with internal venue teams to confirm delegate numbers, room arrangements, and specific requirements.
• Assisting with troubleshooting virtual platform issues when they arise.
• Communicating with accreditation bodies to ensure compliance with qualifications.
• Managing the ordering and timely delivery of course materials.
• Responding to queries from clients and internal teams.
• Handling feedback collection and reporting.
• Providing administrative cover for team members as needed.

What We're Looking For

To be successful in this role, you must have:

• Excellent communication and customer service skills.
• Strong organisational skills with high attention to detail and accuracy.
• A minimum of one year's experience in an administrative or project support role.
• Proficiency in Microsoft Office, particularly Word, Excel, and PowerPoint.
• The ability to work collaboratively within a team.
• Advanced written and verbal English skills.

It would be great if you also have:

• Experience in the training or events sector.

About us

For over 25 years, Bond Solon, part of Wilmington plc, has been supporting clients with the skills and knowledge they need to comply with legal requirements and achieve their goals.

We believe in inclusivity and collaboration. We stay curious and ambitious, championing innovation. Here, colleagues are trusted partners who act with integrity. We are brave, passionate, courageous, and creative.

We are Wilmington PLC. Are you? Join us and achieve more in your career with mutual respect, support, and fair rewards.