Senior Project Manager - Payments

Hybrid Working Pattern - 3 days in Office & 2 WFH

About us:

Cynergy Bank is the UK's human digital bank serving the needs of 'scale up' or medium sized and fast-growing SMEs; professionals; high net worth and mass affluent individuals, in essence those market segments that still value human service enabled by great technology.

We recognise that professional and personal lives often overlap and our mission is to help empower our customers to achieve their ambitions by serving all their interdependent banking needs. We provide a comprehensive range of digitally enabled products and services to meet the property finance, business and commercial banking, private banking and personal savings needs of our customers.

Our human and digital model transforms banking for customers who still value a face-to-face relationship that is enabled by the latest digital technology.

We partner with firms such as Google Cloud, Cigniti and Slalom as we continue to innovate in the human digital space.

Cynergy Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Eligible deposits with Cynergy Bank plc are protected by the UK Financial Services Compensation Scheme .

For more information on Cynergy Bank visit

Company Benefits:

• Competitive Salary and Company Bonus
• Competitive holiday allowance plus bank holidays
• Option to purchase an additional 10 days holiday
• Pension contribution and Life Assurance
• Income Protection Scheme and Season Ticket Loan
• Medical Cover (After Probation)
• Electric Car Scheme and Money Coach (After Probation)

The Role:

We are looking for a Project Manager to join our Payments Portfolio Team who has experience of working in Banking and / or Fintech / Payments for at least 5 years. This is an exciting and fast-paced role that requires a self-starter with a team mentality to fit in with our supportive and team-based culture.

Responsibilities:

The Project Manager reports directly to the Portfolio Lead and is accountable for managingthe full lifecycle of projects in line with our methodology, tasks include

• Identifying the project goals, objectives and scoping the case for change.
• Supporting the Business Case development.
• Project planning and seeking related stage gate and key milestones approval.
• Providing regular briefings as required to relevant committees / stakeholders.
• Governance oversight and reporting with clear accountability.
• KPI management and post project implementation review
• Providing overall budgetary direction and control
• Supporting the identification and management of benefits realisation within the project lifecycle.
• Ensure effective oversight and co-ordination of multiple projects, with particular emphasis on project prioritisation, effective collaboration and matrix management, escalation and management of relevant risks, issues, and change.
• Continuously assess project outcomes and make necessary adjustments as required to improve project effectiveness and delivery.
• Collaborating with impacted areas and enabling functions to deliver projects, whist maintaining operational stability and supporting benefits realisation.

Essential Knowledge & Experience:

• Strong experience in payments, cloud solutions and regulatory change.
• Management of the end-to-end delivery of projects within a portfolio, supporting delivery capability, throughout the lifecycle projects:
• Shaped projects through initial scoping, planning, business case assessments to pipeline intake and prioritisation.
• Mobilised projects, scoped projects and identifying the appropriate level of resource to deliver a successful outcome with maximum value.
• Effectively managed dependencies between projects/programmes ensuring they each deliver as agreed, whilst contributing towards the overarching portfolio.
• Collaborated with impacted areas to gain their agreement regarding the timeline and budget required.
• Supported the delivery to the agreed time, quality, and cost, seeking opportunities to drive out further cost savings and increase value throughout the project lifecycle.
• Managed risks/issues, including maintaining the RAID log, making judgement calls against all the identified risks/issues and the appropriate levels of mitigation required.
• Managed change control to ensure projects scope is maintained and any change is formally agreed with the impacted areas.
• Monitored overall progress and initiated corrective action as appropriate.
• Provided regular reporting to the required detail.
• Worked with stakeholders and partners to provide the overarching budgetary direction and control of interdependent projects.
• Ensured the smooth transition of projects into the production environment.
• Adhered to change management methods and processes, and produced delivery artefacts effectively to the right level of detail.

Desirable knowledge & Experience:

• Experience of Agile delivery methodologies.
• Strong customer awareness and a proven track record of ensuring the Business is always at the forefront of decision making.
• Focused on achieving results.

Our Values are very important to us, so please see if they reflect what is important to you:

• Putting the Customer First - Placing the customer at the heart of our decision making to deliver fair outcomes.
• Risk Front and Centre - We take accountability and manage risks as an intrinsic part of our day-to-day work, embracing ESG.
• Opportunity, Empowerment and Innovation - We continuously embrace change and achieve agility through innovation.
• United Team - Inclusive and Diverse - We embrace our differences to create an equal environment, where we can all be at our best.
• Doing the Right Thing - We act with integrity and transparency in all our dealings.