Cross Sell Specialist

Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide.

In recent years, we have experienced significant growth, expanding our services and global presence.

With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions.

Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers.

Role Overview:

As a Payment Cross Sell Specialist, you will be at the forefront of driving adoption and revenue growth with our existing customers with payments. Your role will involve hunting new opportunities and identifying high-value customer opportunities within a specific territory. In some cases, where you are working with Key Accounts, you will partner with the current account managers. You will engage with our Planet customers to understand their needs and align where our portfolio of products can add the most value. You will leverage your consultative skills to become a trusted advisor, guiding customers through the sales journey with Planet.

In this role, you will be expected to execute effective campaign strategies across a customer portfolio. You will own the full-cycle sales engagement plan for cross-selling products, from identifying qualified leads to revenue realization. In partnership with the Account Managers, you will identify and drive opportunity win plans for our existing customers. You will understand detailed business drivers in your forecast and intentionally work the best opportunities that maximize your ability to hit revenue goals.

You will maintain an in-depth knowledge of Planet's product portfolio and understand our competitors' products. By driving the adoption of our products, you will play a pivotal role in propelling Planet's revenue growth while helping customers.

What you will do:

• Identify cross-sell opportunities within existing accounts, with the help of the Account Managers, understanding their needs and building trusted relationships with such customers.
• Expand and exceed your goals within your designated sales territory.
• Present compelling proposals, define pricing models, negotiate, and sign cross-sell deals.
• Own the full sales cycle from contract to revenue realization with the customers. Ensure all signed opportunities go live and ramp according to plan.
• Track, analyze, and create reports based on opportunity activity, particularly on cross-sell and migration processes using internal CRM tool (Salesforce).
• Collaborate internally, working closely with internal teams such as technology, product, operations, other sales teams, and executive leadership to create clear cross-department process flows to boost customer satisfaction.

Who you are:

• Self-starter who enjoys searching for new business opportunities, with a passion for building strong customer relationships and internal team relationships.
• Experience selling payments and delivering cross-sell campaigns within either the Hospitality or Retail vertical.
• Comfortable driving revenue growth and product adoption to exceed program revenue and pipeline targets.
• Ability to work independently and as part of a team.
• Strong analytical skills with experience in data analysis tools (e.g., SQL, Tableau, PowerBI) as well as experience in using CRM tools (e.g., Salesforce).
• Excellent communication, presentation, and interpersonal skills.
• Ability to manage multiple priorities effectively.
• Executive presence, comfortable working with and presenting to senior leaders and investors.
• Desired experience working with international internal stakeholders and customers.
• Languages: English + Local Language for the region covering (German/French/Spanish/Portuguese/Italian).

Why Planet:

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.

Come and grow your career in the most exciting, fast-paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you - Apply now.