D365 CE Support

Job Title: Dynamics 365 CE Support Consultant

Location: UK/Hybrid

Job Type: Permanent

Company: Microsoft Gold Partner

About Us: A leading Microsoft Gold Partner are expanding rapidly. If you have D365 CE experience and looking to take your career to the next level, this is for you.

Job Description: As a Dynamics 365 CE Support Consultant, you will be responsible for providing support to D365 clients. Your role will involve:

• Hands-on exposure to Microsoft Dynamics 365 Customer Engagement (CE), including its technical and functional aspects.
• Customisation and configuration of D365 CE to meet client requirements.
• Efficient and timely resolution or escalation of issues.
• Conducting user training sessions and providing ongoing support to ensure smooth operation of the system.

Key Responsibilities:

• Provide high-quality support for Dynamics 365 CE.
• Troubleshoot and resolve technical issues.
• Customise and configure D365 CE based on client needs.
• Conduct user training and create support documentation.
• Collaborate with other team members to ensure client satisfaction.

Requirements:

• Experience with Microsoft Dynamics 365 Customer Engagement.
• Strong understanding of D365 CE customisation and configuration.
• Excellent problem-solving skills.
• Ability to work independently and as part of a team.
• Strong communication skills.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career progression.
• Training and certification incentives.

How to Apply: If you are passionate about technology and customer support, we would love to hear from you.