E-Commerce Specialist Location: South Cheshire Salary: Up to £30,000 (DOE) plus benefits package A well-established UK engineering and manufacturing organisation is seeking a dynamic and motivated E-Commerce Specialist to join its Marketing team. The company designs, manufactures, installs, and services technical equipment for a wide customer base and is continuing to invest in digital growth. This role would particularly suit an IT or Marketing graduate, or an Ecommerce Associate/Specialist who is technically adept, digitally literate, and eager to develop hands-on experience across eCommerce platforms, digital marketing, analytics, and CRM systems. We are looking for a proactive and technically capable Magento 2 eCommerce Specialist to manage, optimise, and continuously improve our online store. The position combines technical troubleshooting, digital marketing support, CRM management, content updates, and performance analysis to drive online growth and enhance customer experience. Key Responsibilities Troubleshoot and resolve technical website issues within Magento 2, liaising with third-party developers and vendors where required Ensure optimal site performance, functionality, and user experience Develop and implement strategies for continuous eCommerce improvement Create and update website content pages Ensure content accuracy, design consistency, and brand alignment Manage CRM systems and customer data Set up email lists and marketing audiences Use tools such as Google Analytics and Looker Studio (by Google) and Microsoft Clarity (by Microsoft) to monitor and report website performance Provide actionable insights to improve traffic, engagement, and conversions Track KPIs and recommend data-driven improvements Requirements Understanding of eCommerce principles and online customer journeys (Essential) Basic understanding of SEO principles (Desirable training provided) Experience working with Magento 2 (platform originally developed by Adobe) (Essential or advantageous) Experience in eCommerce or digital marketing (1+ year desirable, but not essential for strong graduate candidates) Familiarity with email marketing platforms Familiarity with CRM systems Experience using analytics tools Strong analytical and problem-solving skills Understanding of UX and digital marketing principles Apply If you are interested in developing your career in eCommerce and digital marketing within a growing technical business, please contact Becky Kerridge on (phone number removed) or simply apply with your current CV. "SER-IN"
Mar 28, 2026
Full time
E-Commerce Specialist Location: South Cheshire Salary: Up to £30,000 (DOE) plus benefits package A well-established UK engineering and manufacturing organisation is seeking a dynamic and motivated E-Commerce Specialist to join its Marketing team. The company designs, manufactures, installs, and services technical equipment for a wide customer base and is continuing to invest in digital growth. This role would particularly suit an IT or Marketing graduate, or an Ecommerce Associate/Specialist who is technically adept, digitally literate, and eager to develop hands-on experience across eCommerce platforms, digital marketing, analytics, and CRM systems. We are looking for a proactive and technically capable Magento 2 eCommerce Specialist to manage, optimise, and continuously improve our online store. The position combines technical troubleshooting, digital marketing support, CRM management, content updates, and performance analysis to drive online growth and enhance customer experience. Key Responsibilities Troubleshoot and resolve technical website issues within Magento 2, liaising with third-party developers and vendors where required Ensure optimal site performance, functionality, and user experience Develop and implement strategies for continuous eCommerce improvement Create and update website content pages Ensure content accuracy, design consistency, and brand alignment Manage CRM systems and customer data Set up email lists and marketing audiences Use tools such as Google Analytics and Looker Studio (by Google) and Microsoft Clarity (by Microsoft) to monitor and report website performance Provide actionable insights to improve traffic, engagement, and conversions Track KPIs and recommend data-driven improvements Requirements Understanding of eCommerce principles and online customer journeys (Essential) Basic understanding of SEO principles (Desirable training provided) Experience working with Magento 2 (platform originally developed by Adobe) (Essential or advantageous) Experience in eCommerce or digital marketing (1+ year desirable, but not essential for strong graduate candidates) Familiarity with email marketing platforms Familiarity with CRM systems Experience using analytics tools Strong analytical and problem-solving skills Understanding of UX and digital marketing principles Apply If you are interested in developing your career in eCommerce and digital marketing within a growing technical business, please contact Becky Kerridge on (phone number removed) or simply apply with your current CV. "SER-IN"
We are partnering with a high growth and leading venture capital firm in London. They are looking to hire a Marketing Manager who can be responsible for developing and executing on the marketing plan for the business. Client Details The firm is a leading venture capital firm specialising predominantly in the technology space. They back visionary entrepreneurs and scale-ups across the UK, unlocking growth through strategic investment and hands-on partnership. As they continue to grow their presence and influence, they are seeking a Marketing Manager to elevate the brand, drive stakeholder engagement, and shape the voice of the business both externally and internally. Description Key responsibilities of the Marketing Manager/ Senior Marketing Associate: This is a high-impact role for an ambitious and driven marketer looking to accelerate their career within financial services. The Senior Marketing Associate will play a key role in both shaping and executing the firm's marketing and communications strategy. This position would suit someone who is equally comfortable contributing to strategic planning as they are rolling up their sleeves to deliver hands-on execution. It offers a clear pathway for progression, with the opportunity to grow into a senior leadership role, ultimately working towards a future CMO position. You will work closely with senior leadership, portfolio company founders, and external stakeholders to ensure the business's story is communicated with clarity, consistency, and impact. Key Responsibilities Planning, creating, and executing marketing campaigns across digital and offline channels Manage and update the company website and LinkedIn page Create and schedule engaging content, including blogs, newsletters, press releases, and investor communications Support the production of marketing collateral such as brochures, literature, pitch decks, and investment documents Coordinate and manage events, webinars, and investor networking sessions PR activity including drafting press releases and media materials Monitor and report on marketing performance metrics using tools such as Google Analytics Liaise with external agencies, media partners, and other stakeholders as needed Maintain brand consistency and compliance with regulatory guidelines Profile The successful candidate for the Marketing Manager/ Senior Marketing Associate role: Must-Haves: Degree in Marketing or a related field 4-6 years' marketing experience within financial services A hands-on attitude with the ability to manage multiple projects Self-starter bringing their own initiative to the table Strong written and verbal communication skills Highly creative and have an eye for design Nice-to-Haves: Exposure to PR and media relations Experience working with journalists or managing media relationships Personal Attributes: Career-driven, with a desire to progress to senior leadership level Hard-working and resilient, thriving in a fast-paced environment Strong commercial awareness and interest in venture capital / investment Job Offer Competitive
Mar 27, 2026
Full time
We are partnering with a high growth and leading venture capital firm in London. They are looking to hire a Marketing Manager who can be responsible for developing and executing on the marketing plan for the business. Client Details The firm is a leading venture capital firm specialising predominantly in the technology space. They back visionary entrepreneurs and scale-ups across the UK, unlocking growth through strategic investment and hands-on partnership. As they continue to grow their presence and influence, they are seeking a Marketing Manager to elevate the brand, drive stakeholder engagement, and shape the voice of the business both externally and internally. Description Key responsibilities of the Marketing Manager/ Senior Marketing Associate: This is a high-impact role for an ambitious and driven marketer looking to accelerate their career within financial services. The Senior Marketing Associate will play a key role in both shaping and executing the firm's marketing and communications strategy. This position would suit someone who is equally comfortable contributing to strategic planning as they are rolling up their sleeves to deliver hands-on execution. It offers a clear pathway for progression, with the opportunity to grow into a senior leadership role, ultimately working towards a future CMO position. You will work closely with senior leadership, portfolio company founders, and external stakeholders to ensure the business's story is communicated with clarity, consistency, and impact. Key Responsibilities Planning, creating, and executing marketing campaigns across digital and offline channels Manage and update the company website and LinkedIn page Create and schedule engaging content, including blogs, newsletters, press releases, and investor communications Support the production of marketing collateral such as brochures, literature, pitch decks, and investment documents Coordinate and manage events, webinars, and investor networking sessions PR activity including drafting press releases and media materials Monitor and report on marketing performance metrics using tools such as Google Analytics Liaise with external agencies, media partners, and other stakeholders as needed Maintain brand consistency and compliance with regulatory guidelines Profile The successful candidate for the Marketing Manager/ Senior Marketing Associate role: Must-Haves: Degree in Marketing or a related field 4-6 years' marketing experience within financial services A hands-on attitude with the ability to manage multiple projects Self-starter bringing their own initiative to the table Strong written and verbal communication skills Highly creative and have an eye for design Nice-to-Haves: Exposure to PR and media relations Experience working with journalists or managing media relationships Personal Attributes: Career-driven, with a desire to progress to senior leadership level Hard-working and resilient, thriving in a fast-paced environment Strong commercial awareness and interest in venture capital / investment Job Offer Competitive
Role: Marketing Manager - Technology Sector Location: Nottingham Work Pattern - Hybrid - 3days in the office. Salary: Up to £60,000 depending on experience We're recruiting a Marketing Manager for an expanding UK-based IT services business based in the Nottingham area. This is a great opportunity to join a forward-thinking organisation working on large-scale projects, where your ideas and input will genuinely shape the marketing function. You'll be part of a collaborative, fast-moving team with room to make a real difference. The role suits someone with a solid background in B2B technology marketing who can take full ownership of marketing activity and strategy. You will oversee the entire customer lifecycle - from attracting new leads through to conversion and long-term engagement. You'll be responsible for planning and delivering integrated campaigns across digital channels, content, and CRM, combining strategic thinking with hands-on delivery. Decisions will be guided by insight and data, ensuring marketing efforts directly support sales growth and customer retention. The company has heavily invested in new infrastructure and is now in a possible to identify and on-board new customers. This position will lead the marketing team; there are already two execs in the business and there is probably scope to add to that over the course of 2026. Key responsibilities: Take ownership of the company's marketing strategy in line with commercial goals and revenue targets. Manage and continuously improve content as a source of inbound leads, focusing on user experience and conversion rates. Design and execute multi-channel digital campaigns (including LinkedIn, email, and web) to generate and nurture high-quality leads. Produce engaging content and thought leadership to enhance brand awareness and strengthen customer relationships. Work closely with the sales team to clearly position products and services within the market. Monitor campaign performance, analyse results, and use insights to refine and improve marketing outcomes. About you: Industry experience in with IT Services, Computing, Hosting etc. is highly desired Experience in a leadership role, or standalone senior marketing role. Strong focus on lead generation, and aiding the sales team in targeting and client acquisition. Role: Marketing Manager Location: Nottingham Work Pattern - Hybrid - 3days in the office. Salary: Up to £60,000 depending on experience Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Mar 27, 2026
Full time
Role: Marketing Manager - Technology Sector Location: Nottingham Work Pattern - Hybrid - 3days in the office. Salary: Up to £60,000 depending on experience We're recruiting a Marketing Manager for an expanding UK-based IT services business based in the Nottingham area. This is a great opportunity to join a forward-thinking organisation working on large-scale projects, where your ideas and input will genuinely shape the marketing function. You'll be part of a collaborative, fast-moving team with room to make a real difference. The role suits someone with a solid background in B2B technology marketing who can take full ownership of marketing activity and strategy. You will oversee the entire customer lifecycle - from attracting new leads through to conversion and long-term engagement. You'll be responsible for planning and delivering integrated campaigns across digital channels, content, and CRM, combining strategic thinking with hands-on delivery. Decisions will be guided by insight and data, ensuring marketing efforts directly support sales growth and customer retention. The company has heavily invested in new infrastructure and is now in a possible to identify and on-board new customers. This position will lead the marketing team; there are already two execs in the business and there is probably scope to add to that over the course of 2026. Key responsibilities: Take ownership of the company's marketing strategy in line with commercial goals and revenue targets. Manage and continuously improve content as a source of inbound leads, focusing on user experience and conversion rates. Design and execute multi-channel digital campaigns (including LinkedIn, email, and web) to generate and nurture high-quality leads. Produce engaging content and thought leadership to enhance brand awareness and strengthen customer relationships. Work closely with the sales team to clearly position products and services within the market. Monitor campaign performance, analyse results, and use insights to refine and improve marketing outcomes. About you: Industry experience in with IT Services, Computing, Hosting etc. is highly desired Experience in a leadership role, or standalone senior marketing role. Strong focus on lead generation, and aiding the sales team in targeting and client acquisition. Role: Marketing Manager Location: Nottingham Work Pattern - Hybrid - 3days in the office. Salary: Up to £60,000 depending on experience Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Role: Marketing Manager Location: Nottingham Work Pattern - Hybrid - 3days in the office. Salary: Up to £60,000 depending on experience We're recruiting a Marketing Manager for an expanding UK-based IT services business based in the Nottingham area. This is a great opportunity to join a forward-thinking organisation working on large-scale projects, where your ideas and input will genuinely shape the marketing function. You'll be part of a collaborative, fast-moving team with room to make a real difference. The role suits someone with a solid background in B2B technology marketing who can take full ownership of marketing activity and strategy. You will oversee the entire customer lifecycle - from attracting new leads through to conversion and long-term engagement. You'll be responsible for planning and delivering integrated campaigns across digital channels, content, and CRM, combining strategic thinking with hands-on delivery. Decisions will be guided by insight and data, ensuring marketing efforts directly support sales growth and customer retention. The company has heavily invested in new infrastructure and is now in a possible to identify and on-board new customers. This position will lead the marketing team; there are already two execs in the business and there is probably scope to add to that over the course of 2026. Key responsibilities: Take ownership of the company's marketing strategy in line with commercial goals and revenue targets. Manage and continuously improve content as a source of inbound leads, focusing on user experience and conversion rates. Design and execute multi-channel digital campaigns (including LinkedIn, email, and web) to generate and nurture high-quality leads. Produce engaging content and thought leadership to enhance brand awareness and strengthen customer relationships. Work closely with the sales team to clearly position products and services within the market. Monitor campaign performance, analyse results, and use insights to refine and improve marketing outcomes. About you: Industry experience in with IT Services, Computing, Hosting etc. is highly desired Experience in a leadership role, or standalone senior marketing role. Strong focus on lead generation, and aiding the sales team in targeting and client acquisition. Role: Marketing Manager Location: Nottingham Work Pattern - Hybrid - 3days in the office. Salary: Up to £60,000 depending on experience Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Mar 23, 2026
Full time
Role: Marketing Manager Location: Nottingham Work Pattern - Hybrid - 3days in the office. Salary: Up to £60,000 depending on experience We're recruiting a Marketing Manager for an expanding UK-based IT services business based in the Nottingham area. This is a great opportunity to join a forward-thinking organisation working on large-scale projects, where your ideas and input will genuinely shape the marketing function. You'll be part of a collaborative, fast-moving team with room to make a real difference. The role suits someone with a solid background in B2B technology marketing who can take full ownership of marketing activity and strategy. You will oversee the entire customer lifecycle - from attracting new leads through to conversion and long-term engagement. You'll be responsible for planning and delivering integrated campaigns across digital channels, content, and CRM, combining strategic thinking with hands-on delivery. Decisions will be guided by insight and data, ensuring marketing efforts directly support sales growth and customer retention. The company has heavily invested in new infrastructure and is now in a possible to identify and on-board new customers. This position will lead the marketing team; there are already two execs in the business and there is probably scope to add to that over the course of 2026. Key responsibilities: Take ownership of the company's marketing strategy in line with commercial goals and revenue targets. Manage and continuously improve content as a source of inbound leads, focusing on user experience and conversion rates. Design and execute multi-channel digital campaigns (including LinkedIn, email, and web) to generate and nurture high-quality leads. Produce engaging content and thought leadership to enhance brand awareness and strengthen customer relationships. Work closely with the sales team to clearly position products and services within the market. Monitor campaign performance, analyse results, and use insights to refine and improve marketing outcomes. About you: Industry experience in with IT Services, Computing, Hosting etc. is highly desired Experience in a leadership role, or standalone senior marketing role. Strong focus on lead generation, and aiding the sales team in targeting and client acquisition. Role: Marketing Manager Location: Nottingham Work Pattern - Hybrid - 3days in the office. Salary: Up to £60,000 depending on experience Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Partnership Associate Department: Strategic Partnerships Employment Type: Full Time Location: London Reporting To: Director of Strategic Partnerships Compensation: £48,000 - £58,000 / year Description Reward Gateway, together with Edenred, are a global market leader in benefits and employee engagement. We help our clients and their leaders to transform employee experience that will attract, engage and retain top talent through employee benefits, strategic reward and recognition, well being, and much more. With our shared missions of 'Making the World a Better Place to Work' and 'Enriching Connections, For Good', you'll be contributing to improving employee engagement and building better, stronger and more resilient organisations to improve people's daily lives. Our shared mission guides our every action and charts a sustainable path to a better future. Your Role in our Mission: The Partnership Associate supports the execution, performance management, and day to day operations of Reward Gateway's partnership portfolio. Reporting into the Director of Strategic Partnerships, this role plays a critical part in onboarding partners, managing partner performance, coordinating internal stakeholders, and ensuring partnerships deliver measurable commercial and customer value. This is a hands on role suited to someone who is commercially curious, highly organised, and eager to build deep experience in partnerships, ecosystems, or commercial strategy. What's In It For Me? A chance to be part of an extremely well established, stable and high growth 'Unicorn' SaaS company with over 50 benefits in our employee benefits package, including: A flexible holiday plan of up to 40 days per year £400 a year Wellbeing Allowance Private Medical Insurance Allowance for professional development books, E books, and podcasts Contributory pension scheme Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands Click here to see our full suite of benefits and perks dedicated to supporting all aspects of employee wellbeing! Flexible, Hybrid Working Collaboration, connection as a team, and strong internal relationships are part of the "RG Magic" that makes our culture thrive. Our teams work from our Dean Street office two days per week. What You'll be Doing: Partner Execution & Support Support the execution of the UK partnership strategy across channels, benefits, and commercial alliances. Assist with identifying, onboarding, and launching new partners in line with defined strategic priorities. Maintain accurate partner documentation, profiles, and performance data. Act as a day to day contact for partners on operational and performance related matters. Commercial & Performance Management Track partner performance across revenue, pipeline, adoption, usage, and customer outcomes. Support the development and maintenance of joint business plans with strategic and priority partners. Assist with commercial modelling, rebate tracking, margin analysis, and ROI reporting. Prepare regular partner performance reports and insights for leadership and cross functional teams. Cross Functional Coordination Work closely with Sales, Customer Success, Product, Marketing, and Operations to support partner launches and ongoing initiatives. Coordinate enablement materials, internal communications, and partner updates to ensure teams are aligned. Support GTM activity involving partners, including campaigns, sales enablement, and client facing collateral. Partner Operations & Governance Support partner onboarding processes including contracting, compliance checks, risk assessments, and operational setup. Help ensure partners meet agreed SLAs, service standards, and data protection requirements. Maintain governance documentation and support audit or review processes as required. Flag risks, performance issues, or improvement opportunities to the Director early and clearly. Continuous Improvement & Insight Analyse partner usage and customer feedback to identify opportunities to improve adoption and value delivery. Contribute ideas to improve partnership processes, tools, and ways of working. Stay informed on partner market trends, competitor activity, and emerging partnership models. Experience and Skills You Need in this Role: Prior experience in partnerships, commercial operations, account management, business development, or a related role. Strong analytical skills with confidence working with data, reports, and commercial metrics. Commercially minded with an interest in how partnerships drive revenue, growth, and customer outcomes. Previous experience working cross functionally with Sales, Marketing, Product, or Customer Success teams. Highly organised with strong attention to detail and the ability to manage multiple partners or initiatives simultaneously. Clear communicator, comfortable working with both internal stakeholders and external partners. Exposure to SaaS, digital marketplaces, financial services, rewards/benefits, or B2B2C environments is a plus. Proactive, curious, and eager to learn partnership strategy and commercial negotiation over time. The Interview Process Telephone interview with Talent Acquisition Partner First interview with Director of Strategic Partnerships Take home assessment Final interview with Director of Strategic Partnerships and a Senior Member of the Strategic Partnerships team At Reward Gateway Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. We want every employee to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, because we believe diversity drives innovation and makes us stronger. Our approach to hiring and building teams is about more than filling roles - it's about creating an environment where everyone can thrive, feel supported, and contribute to our mission of making the world a better place to work!
Mar 15, 2026
Full time
Partnership Associate Department: Strategic Partnerships Employment Type: Full Time Location: London Reporting To: Director of Strategic Partnerships Compensation: £48,000 - £58,000 / year Description Reward Gateway, together with Edenred, are a global market leader in benefits and employee engagement. We help our clients and their leaders to transform employee experience that will attract, engage and retain top talent through employee benefits, strategic reward and recognition, well being, and much more. With our shared missions of 'Making the World a Better Place to Work' and 'Enriching Connections, For Good', you'll be contributing to improving employee engagement and building better, stronger and more resilient organisations to improve people's daily lives. Our shared mission guides our every action and charts a sustainable path to a better future. Your Role in our Mission: The Partnership Associate supports the execution, performance management, and day to day operations of Reward Gateway's partnership portfolio. Reporting into the Director of Strategic Partnerships, this role plays a critical part in onboarding partners, managing partner performance, coordinating internal stakeholders, and ensuring partnerships deliver measurable commercial and customer value. This is a hands on role suited to someone who is commercially curious, highly organised, and eager to build deep experience in partnerships, ecosystems, or commercial strategy. What's In It For Me? A chance to be part of an extremely well established, stable and high growth 'Unicorn' SaaS company with over 50 benefits in our employee benefits package, including: A flexible holiday plan of up to 40 days per year £400 a year Wellbeing Allowance Private Medical Insurance Allowance for professional development books, E books, and podcasts Contributory pension scheme Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands Click here to see our full suite of benefits and perks dedicated to supporting all aspects of employee wellbeing! Flexible, Hybrid Working Collaboration, connection as a team, and strong internal relationships are part of the "RG Magic" that makes our culture thrive. Our teams work from our Dean Street office two days per week. What You'll be Doing: Partner Execution & Support Support the execution of the UK partnership strategy across channels, benefits, and commercial alliances. Assist with identifying, onboarding, and launching new partners in line with defined strategic priorities. Maintain accurate partner documentation, profiles, and performance data. Act as a day to day contact for partners on operational and performance related matters. Commercial & Performance Management Track partner performance across revenue, pipeline, adoption, usage, and customer outcomes. Support the development and maintenance of joint business plans with strategic and priority partners. Assist with commercial modelling, rebate tracking, margin analysis, and ROI reporting. Prepare regular partner performance reports and insights for leadership and cross functional teams. Cross Functional Coordination Work closely with Sales, Customer Success, Product, Marketing, and Operations to support partner launches and ongoing initiatives. Coordinate enablement materials, internal communications, and partner updates to ensure teams are aligned. Support GTM activity involving partners, including campaigns, sales enablement, and client facing collateral. Partner Operations & Governance Support partner onboarding processes including contracting, compliance checks, risk assessments, and operational setup. Help ensure partners meet agreed SLAs, service standards, and data protection requirements. Maintain governance documentation and support audit or review processes as required. Flag risks, performance issues, or improvement opportunities to the Director early and clearly. Continuous Improvement & Insight Analyse partner usage and customer feedback to identify opportunities to improve adoption and value delivery. Contribute ideas to improve partnership processes, tools, and ways of working. Stay informed on partner market trends, competitor activity, and emerging partnership models. Experience and Skills You Need in this Role: Prior experience in partnerships, commercial operations, account management, business development, or a related role. Strong analytical skills with confidence working with data, reports, and commercial metrics. Commercially minded with an interest in how partnerships drive revenue, growth, and customer outcomes. Previous experience working cross functionally with Sales, Marketing, Product, or Customer Success teams. Highly organised with strong attention to detail and the ability to manage multiple partners or initiatives simultaneously. Clear communicator, comfortable working with both internal stakeholders and external partners. Exposure to SaaS, digital marketplaces, financial services, rewards/benefits, or B2B2C environments is a plus. Proactive, curious, and eager to learn partnership strategy and commercial negotiation over time. The Interview Process Telephone interview with Talent Acquisition Partner First interview with Director of Strategic Partnerships Take home assessment Final interview with Director of Strategic Partnerships and a Senior Member of the Strategic Partnerships team At Reward Gateway Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. We want every employee to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, because we believe diversity drives innovation and makes us stronger. Our approach to hiring and building teams is about more than filling roles - it's about creating an environment where everyone can thrive, feel supported, and contribute to our mission of making the world a better place to work!
Field Marketing Sr Associate 6 Month Contract (Initial) Remote Working Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are happy to be recruiting for one of our high-profile Banking clients. They are currently looking for a Field Marketing Sr Associate to join them for an initial 6-month contract. However, there may be scope for extension. The Field Marketing Sr Associate will play a key role in supporting marketing programs targeted at driving growth in our focus markets around the globe. This position focuses on program coordination, performance tracking, and data analysis to ensure campaigns achieve desired outcomes. The ideal candidate is detail-oriented, data-driven, and eager to learn the ins and outs of field and client marketing in B2B financial services. In this role, you'll make an impact in the following ways: Program Coordination & Support Assist in planning, coordinating, and executing marketing programs targeted at specific client segments and regions Collaborate with cross-functional teams, including content, digital, product and commercial teams to ensure timely and effective program execution. Support the creation of marketing assets such as email templates, landing pages, and digital ads, ensuring they align with program objectives, target audience and segment needs. Partner with Market Research & Analytics team to prepare and present weekly, monthly, and ad hoc performance reports, summarizing insights and identifying trends to share with stakeholders. Ensure data integrity and accuracy in all reporting efforts, maintaining organized documentation for reference. Market & Segment Research Conduct research on customer segments, geographic growth markets, industry trends, and competitor activities to support marketing strategy development. Assist in updating and understanding customer personas and segment profiles based on data analysis and industry research. Gather feedback from the commercial team on program performance and insights from customer interactions to inform future initiatives. Collaboration & Communication Act as a liaison between the Field Marketing team and other departments, ensuring smooth collaboration and information sharing. Coordinate with external vendors and agencies as needed to support program initiatives. Maintain clear and consistent communication with team members, sharing updates on program progress and performance. Location: This is a fully remote working role Working hours: Standard working hours with some flex where required. If you feel that this is a role that would suit you then please apply today. If you do not hear from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon Solutions is an equal opportunities company
Mar 15, 2026
Contractor
Field Marketing Sr Associate 6 Month Contract (Initial) Remote Working Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are happy to be recruiting for one of our high-profile Banking clients. They are currently looking for a Field Marketing Sr Associate to join them for an initial 6-month contract. However, there may be scope for extension. The Field Marketing Sr Associate will play a key role in supporting marketing programs targeted at driving growth in our focus markets around the globe. This position focuses on program coordination, performance tracking, and data analysis to ensure campaigns achieve desired outcomes. The ideal candidate is detail-oriented, data-driven, and eager to learn the ins and outs of field and client marketing in B2B financial services. In this role, you'll make an impact in the following ways: Program Coordination & Support Assist in planning, coordinating, and executing marketing programs targeted at specific client segments and regions Collaborate with cross-functional teams, including content, digital, product and commercial teams to ensure timely and effective program execution. Support the creation of marketing assets such as email templates, landing pages, and digital ads, ensuring they align with program objectives, target audience and segment needs. Partner with Market Research & Analytics team to prepare and present weekly, monthly, and ad hoc performance reports, summarizing insights and identifying trends to share with stakeholders. Ensure data integrity and accuracy in all reporting efforts, maintaining organized documentation for reference. Market & Segment Research Conduct research on customer segments, geographic growth markets, industry trends, and competitor activities to support marketing strategy development. Assist in updating and understanding customer personas and segment profiles based on data analysis and industry research. Gather feedback from the commercial team on program performance and insights from customer interactions to inform future initiatives. Collaboration & Communication Act as a liaison between the Field Marketing team and other departments, ensuring smooth collaboration and information sharing. Coordinate with external vendors and agencies as needed to support program initiatives. Maintain clear and consistent communication with team members, sharing updates on program progress and performance. Location: This is a fully remote working role Working hours: Standard working hours with some flex where required. If you feel that this is a role that would suit you then please apply today. If you do not hear from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon Solutions is an equal opportunities company
Customer Success Manager page is loaded Customer Success Managerremote type: In Officelocations: Milton Keynes, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R-113972 It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Customer Success Account Manager An exciting opportunity has arisen for a driven and customer-focused professional to join our Customer Success Team within the Cloud division. This role is pivotal in ensuring customer satisfaction, revenue retention, and business growth across our cloud solutions - building of a long-term relationship within assigned customers. What your role as a Customer Success Account Manager will involve: Serve as the cloud business expert and main point of contact for all Ingram Micro Cloud vendor offerings, such as Microsoft, Google and more. Build and nurture strong relationships to drive retention and account growth. Develop and execute a proactive and customer specific business strategy to grow and retain the recurring revenue base within assigned customer base. Know your assigned customers' business inside out. Retain and grow assigned customer revenues by successfully managing subscription/end customer retention, renewal, and up-sell rates. Become an expert & nurture growth in primary practice areas i.e. CyberSecurity, Collaboration, Productivity, or IaaS. Build customer-specific business plans for key vendor partners like Microsoft, Google, AWS and more. Collaborate and liaise with other Ingram Micro (local & global) teams. Work closely with sales, platform success and support resources to deliver exceptional customer experience. Serve as Voice of the Customer by soliciting and presenting business feedback to sales, vendor management and finance teams. Develop and share best practices amongst team members to continuously improve customer experience and increase revenue & end customer retention and growth. To set you up for success, we are looking for the following skills and experience: Experience in customer success, account management, or sales, with a history of supporting revenue growth. Knowledge and experience in Cybersecurity is highly valued. Ability to manage multiple accounts and build collaborative partnerships. Experience navigating multi-tiered relationships with customers and service providers. An adaptable and solution-focused mindset with excellent communication skills. Willingness and ability to travel up to 25% of the time. Ethical, solution-focused mindset with a commitment to teamwork, continuous learning, and shared success. Ability to manage customer escalations and proactively address potential challenges. We Are Ingram Micro Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage(TM), our AI-powered digital platform, we offer what we believe to be the industry's first business-to- consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post- sales professional support. Learn more at . Make an application to join the team! None of this is achievable without great people, with a complete customer focus. Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning. If this sounds like the opportunity for you then please apply by sending a copy of your most recent CV.It's no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro's contribution a reality: helping businesses grow,
Mar 12, 2026
Full time
Customer Success Manager page is loaded Customer Success Managerremote type: In Officelocations: Milton Keynes, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R-113972 It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Customer Success Account Manager An exciting opportunity has arisen for a driven and customer-focused professional to join our Customer Success Team within the Cloud division. This role is pivotal in ensuring customer satisfaction, revenue retention, and business growth across our cloud solutions - building of a long-term relationship within assigned customers. What your role as a Customer Success Account Manager will involve: Serve as the cloud business expert and main point of contact for all Ingram Micro Cloud vendor offerings, such as Microsoft, Google and more. Build and nurture strong relationships to drive retention and account growth. Develop and execute a proactive and customer specific business strategy to grow and retain the recurring revenue base within assigned customer base. Know your assigned customers' business inside out. Retain and grow assigned customer revenues by successfully managing subscription/end customer retention, renewal, and up-sell rates. Become an expert & nurture growth in primary practice areas i.e. CyberSecurity, Collaboration, Productivity, or IaaS. Build customer-specific business plans for key vendor partners like Microsoft, Google, AWS and more. Collaborate and liaise with other Ingram Micro (local & global) teams. Work closely with sales, platform success and support resources to deliver exceptional customer experience. Serve as Voice of the Customer by soliciting and presenting business feedback to sales, vendor management and finance teams. Develop and share best practices amongst team members to continuously improve customer experience and increase revenue & end customer retention and growth. To set you up for success, we are looking for the following skills and experience: Experience in customer success, account management, or sales, with a history of supporting revenue growth. Knowledge and experience in Cybersecurity is highly valued. Ability to manage multiple accounts and build collaborative partnerships. Experience navigating multi-tiered relationships with customers and service providers. An adaptable and solution-focused mindset with excellent communication skills. Willingness and ability to travel up to 25% of the time. Ethical, solution-focused mindset with a commitment to teamwork, continuous learning, and shared success. Ability to manage customer escalations and proactively address potential challenges. We Are Ingram Micro Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage(TM), our AI-powered digital platform, we offer what we believe to be the industry's first business-to- consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post- sales professional support. Learn more at . Make an application to join the team! None of this is achievable without great people, with a complete customer focus. Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning. If this sounds like the opportunity for you then please apply by sending a copy of your most recent CV.It's no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro's contribution a reality: helping businesses grow,
Company Description With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, Primark, Samsung, Stellantis, and Visa. We place a huge focus on our People, and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential, and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for five years in a row, Media Week's Agency of the Year 2025 and one of the Sunday Times Best Places to Work 2025. Publicis Commerce As a global branded "wrapper" that delivers the strongest commerce talent, tech, and partnerships in markets, Publicis Commerce provides clients with end-to-end products and solutions that drive clear business outcomes. With a highly collaborative team of subject-matter experts, Publicis Commerce is a trusted partner to clients in navigating the complexities and emerging opportunities of the Commerce landscape, whether that be through marketplaces, eRetail or emerging direct-to-consumer channels. We have a flexible go-to-market strategy, whether we appear as Publicis Commerce to clients or through one of our many agencies within the Groupe. From strategy and organisational design to activation models, Publicis Commerce works across a number of exciting briefs, such as how clients can maximise visibility and sales on the digital shelf, best construct data led relationships with retailers and how to effectively transform legacy organisational structures. Our aim is not to talk to individual capabilities, instead focusing on driving client outcomes. There is significant momentum in the Groupe having acquired the retail media platform, Epsilon Retail Media, and the eRetail analytics platform, Profitero, alongside a genuine desire from clients to explore the opportunity the emerging landscape offers. We are placing a significant bet on Commerce within the Groupe on eRetail and are building a powerhouse of capability to deliver on this. We are on the hunt for interesting and ambitious people to join us on this journey. Overview Amazon Specialist Manager Iconic Beauty Client What will you be doing? We're looking for an Amazon Marketing Cloud (AMC) Manager to support advanced analytics and audience strategy for one of our key beauty clients on Amazon. Reporting directly to the Commerce Analytics Associate Director, the Amazon Specialist Manager role sits at the intersection of data, media, and ecommerce performance, using AMC to unlock insights, build high impact audiences, and drive smarter full funnel activation across Sponsored Ads and DSP. The role is Amazon centric, so you will have a strong background in Amazon, understanding all aspects of data (across Vendor Central and Amazon Ads platforms) and a good knowledge of Amazon Marketing Cloud (AMC). Responsibilities Use proprietary Publicis tools to translate complex AMC outputs into clear, actionable insights for media, ecommerce, and brand teams Build, manage, and maintain custom AMC queries to analyse shopper behaviour, paths to purchase, and campaign performance Translate insights into optimisation recommendations, test and learn frameworks, and activation changes across Amazon campaigns. Own project workflows and trackers, ensuring tasks, timelines, and deliverables are clearly organised and up to date Train and support team members on the foundations of AMC, best practices, and organisational processes to scale knowledge across the team. Implement and manage quality assurance processes with the retail media activation team to ensure campaign accuracy and effectiveness Support the strategic use of AMC custom audiences, improving communication flows and leading client calls to maintain strong relationships. Provide regular reporting, insights, and recommendations to client teams. Participate in ongoing internal training to continue developing expertise in retail commerce and digital advertising. Qualifications What are we looking for? Experience in Amazon Ads, DSP, or ecommerce analytics. Hands on experience with Amazon Marketing Cloud (AMC). Strong understanding of Amazon Sponsored Ads, DSP, and retail media ecosystems. Comfortable working with SQL based queries (or similar logic in AMC). Ability to translate data into business and growth recommendation Excellent communication and presentation skills, with the ability to manage internal and external stakeholders at all levels. Advanced proficiency in Microsoft Excel and PowerPoint for data analysis and reporting purposes. Preferred certifications or experience with Amazon Advertising Foundations, Sponsored Ads Foundations, Amazon Vendor Central, Amazon Brand Analytics, Amazon DSP, Epsilon Retail Media, Criteo, or other retailer specific platforms would be a bonus. Additional Information Starcom has fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlans we also offer; WORK YOUR WORLDopportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS- Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP&BIRTHDAY DAY OFFYou are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTSThis includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Mar 07, 2026
Full time
Company Description With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, Primark, Samsung, Stellantis, and Visa. We place a huge focus on our People, and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential, and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for five years in a row, Media Week's Agency of the Year 2025 and one of the Sunday Times Best Places to Work 2025. Publicis Commerce As a global branded "wrapper" that delivers the strongest commerce talent, tech, and partnerships in markets, Publicis Commerce provides clients with end-to-end products and solutions that drive clear business outcomes. With a highly collaborative team of subject-matter experts, Publicis Commerce is a trusted partner to clients in navigating the complexities and emerging opportunities of the Commerce landscape, whether that be through marketplaces, eRetail or emerging direct-to-consumer channels. We have a flexible go-to-market strategy, whether we appear as Publicis Commerce to clients or through one of our many agencies within the Groupe. From strategy and organisational design to activation models, Publicis Commerce works across a number of exciting briefs, such as how clients can maximise visibility and sales on the digital shelf, best construct data led relationships with retailers and how to effectively transform legacy organisational structures. Our aim is not to talk to individual capabilities, instead focusing on driving client outcomes. There is significant momentum in the Groupe having acquired the retail media platform, Epsilon Retail Media, and the eRetail analytics platform, Profitero, alongside a genuine desire from clients to explore the opportunity the emerging landscape offers. We are placing a significant bet on Commerce within the Groupe on eRetail and are building a powerhouse of capability to deliver on this. We are on the hunt for interesting and ambitious people to join us on this journey. Overview Amazon Specialist Manager Iconic Beauty Client What will you be doing? We're looking for an Amazon Marketing Cloud (AMC) Manager to support advanced analytics and audience strategy for one of our key beauty clients on Amazon. Reporting directly to the Commerce Analytics Associate Director, the Amazon Specialist Manager role sits at the intersection of data, media, and ecommerce performance, using AMC to unlock insights, build high impact audiences, and drive smarter full funnel activation across Sponsored Ads and DSP. The role is Amazon centric, so you will have a strong background in Amazon, understanding all aspects of data (across Vendor Central and Amazon Ads platforms) and a good knowledge of Amazon Marketing Cloud (AMC). Responsibilities Use proprietary Publicis tools to translate complex AMC outputs into clear, actionable insights for media, ecommerce, and brand teams Build, manage, and maintain custom AMC queries to analyse shopper behaviour, paths to purchase, and campaign performance Translate insights into optimisation recommendations, test and learn frameworks, and activation changes across Amazon campaigns. Own project workflows and trackers, ensuring tasks, timelines, and deliverables are clearly organised and up to date Train and support team members on the foundations of AMC, best practices, and organisational processes to scale knowledge across the team. Implement and manage quality assurance processes with the retail media activation team to ensure campaign accuracy and effectiveness Support the strategic use of AMC custom audiences, improving communication flows and leading client calls to maintain strong relationships. Provide regular reporting, insights, and recommendations to client teams. Participate in ongoing internal training to continue developing expertise in retail commerce and digital advertising. Qualifications What are we looking for? Experience in Amazon Ads, DSP, or ecommerce analytics. Hands on experience with Amazon Marketing Cloud (AMC). Strong understanding of Amazon Sponsored Ads, DSP, and retail media ecosystems. Comfortable working with SQL based queries (or similar logic in AMC). Ability to translate data into business and growth recommendation Excellent communication and presentation skills, with the ability to manage internal and external stakeholders at all levels. Advanced proficiency in Microsoft Excel and PowerPoint for data analysis and reporting purposes. Preferred certifications or experience with Amazon Advertising Foundations, Sponsored Ads Foundations, Amazon Vendor Central, Amazon Brand Analytics, Amazon DSP, Epsilon Retail Media, Criteo, or other retailer specific platforms would be a bonus. Additional Information Starcom has fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlans we also offer; WORK YOUR WORLDopportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS- Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP&BIRTHDAY DAY OFFYou are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTSThis includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Since June 2021, frog is part of Capgemini Invent. frog partners with customer centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in person and vibrant virtual culture. You will also be joining our own exciting growth journey in the UK as we set out to be the growth partner of choice. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. More about the role We're growing our team and are looking for a Product Design Director to join the pond. The role would combine oversight of projects with line management of the team, reporting directly to the Head of Product Design. You'll be responsible for managing our teams in designing and launching innovative products, services and businesses - some of the bravest projects our clients have ever launched. You'll also be responsible for the advancement of our approach, help to grow our culture, support and coach members of the team, and lead and inspire our clients. By developing great relationships with clients and partners you'll also be responsible for finding and nurturing opportunities for new business. You will be joining the Product Design team within frog, part of our Creative and Design group. Our product design team is an incredibly talented bunch of hybrids and this is something we embrace. The team consists of people with a background in design, research, brand, digital transformation and strategy. We like hybrid leaders who span multiple areas of product design, often with particular strength in one or two of these areas, and especially those who have been a part of teams who have launched products to market, or who have worked on services in market. We're flexible about what your experience is but a keen interest in how AI is rapidly reshaping what's possible in design is important. In this role, you will have multiple responsibilities: Project delivery - ensure we deliver high-quality work while maintaining our agreed margins Oversee the delivery of complex product design projects Ensure quality design work and inspire our clients to value high quality design. Have a strategic view of how our work will provide impact for the client and regularly review our scope, deliverables and relationship to ensure we are on track to provide as much impact as possible. Experience of leading and coaching teams across all stages of the product and service design process, from initial user research and insight through to, workshops, ideation and concepting, prototyping and the final delivery of designs. Experience in how AI is reshaping these phases and processes to drive greater impact. Ensure projects are initiated successfully, overseeing project deliverables and providing timely feedback to the team. Input into team scheduling, before and during the project where necessary. Monitor overall resource allocation, initiating corrective action where necessary. Be accountable for project profitability, along with other related metrics such as utilisation. Client relationships - build trusted relationships with key clients Provide strategic counsel to your clients' senior leadership teams and nurture relationships with client partners. Develop and grow trusted relationships with senior clients and work with them to actively address any relationship issues impacting the project. Ensure client happiness on projects that you are overseeing. Team - inspire and lead teams to do great work Ensure the happiness of individuals and the team on projects that you are overseeing. Help create the right environment for the team to do great work. Play a key role in identifying and managing any performance issues. Role model the giving and receiving of timely feedback. Be comfortable giving constructive feedback to the leadership team and clients. Sales - help bring in and win exciting work for business Generate and convert new business opportunities with existing and new clients Advance frog's design approach and practice Be responsible for helping win a set amount of revenue, working with your colleagues to qualify new opportunities and deliver high-quality responses to client briefs. Identify, shape and help win follow on opportunities with your current clients. Be aligned to specific key and growth clients and play a key role in the development and execution of the associated client plans. Help turn leads into new clients by supporting and/or leading initial conversations with potential clients. Contribute to the frog's new business, marketing and thought leadership activities Be proactive in building and growing client relationships. Be passionate about growing Idean as a business. Be confident discussing the commercial performance of individual projects and the business as a whole Practice and development management - play a key role in shaping and supporting the development of the product design practice and team members Be responsible for the growth and development of our product design Community of Practice and industry and regularly share your work and ideas with the broader team and community. Actively participate and lead activities in the product design Community of Practice, ensuring it is driving value to the team and studio. Play an active role in progressing the team by hosting skill development activities, such as demos, workshops and knowledge sharing sessions. Play an active role in growing the team by informing hiring plans, defining profile specifications, and leading hiring efforts. You have experience of speaking at conferences and contributing to the broader design community in the UK. You Have: Experience of product design and development, digital transformation or customer experience design. Your experience should go beyond the strategy and include piloting and taking services live. A point of view and experience of using AI to reshape "what" we design. Experience of all stages of the design process, from initial analysis, workshops, sketches, ideas and concepts through to user research, prototyping and the final delivery of designs. A point of view and experience on how AI is shaping "how" we design. An understanding of the challenges and intricacies of designing for digital and non digital ecosystems A strong understanding of user centred design Passion about helping to create an environment where people can do great work The ability to form thoughtful and considered perspectives, supported by both objective fact and strategic conviction. The ability to inspire a team working for you to push for excellence and deliver bold, fresh thinking with experience in managing and leading teams. Encourage a culture of learning, sharing resources and providing reinforcement of individuals goals within the team. Strong business acumen and a hunger to learn more The drive to deliver excellent work and lead others towards this The drive to proactively identify and implement improvements to the way we work Comfort leading sessions with senior clients. You should be experienced presenting to senior executives and large audiences, both formally and informally, facilitating workshops and ideation sessions. Strong feedback skills and the drive to role model these activities Comfort reflecting on your individual performance and behaviours and, together with feedback from others, you will actively seek to continuously improve. Be entrepreneurial in spirit, making best use of all the tools available to you, across frog and the wider Capgemini family. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini Capgemini is a global business and technology transformation partner . click apply for full job details
Mar 05, 2026
Full time
Since June 2021, frog is part of Capgemini Invent. frog partners with customer centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in person and vibrant virtual culture. You will also be joining our own exciting growth journey in the UK as we set out to be the growth partner of choice. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. More about the role We're growing our team and are looking for a Product Design Director to join the pond. The role would combine oversight of projects with line management of the team, reporting directly to the Head of Product Design. You'll be responsible for managing our teams in designing and launching innovative products, services and businesses - some of the bravest projects our clients have ever launched. You'll also be responsible for the advancement of our approach, help to grow our culture, support and coach members of the team, and lead and inspire our clients. By developing great relationships with clients and partners you'll also be responsible for finding and nurturing opportunities for new business. You will be joining the Product Design team within frog, part of our Creative and Design group. Our product design team is an incredibly talented bunch of hybrids and this is something we embrace. The team consists of people with a background in design, research, brand, digital transformation and strategy. We like hybrid leaders who span multiple areas of product design, often with particular strength in one or two of these areas, and especially those who have been a part of teams who have launched products to market, or who have worked on services in market. We're flexible about what your experience is but a keen interest in how AI is rapidly reshaping what's possible in design is important. In this role, you will have multiple responsibilities: Project delivery - ensure we deliver high-quality work while maintaining our agreed margins Oversee the delivery of complex product design projects Ensure quality design work and inspire our clients to value high quality design. Have a strategic view of how our work will provide impact for the client and regularly review our scope, deliverables and relationship to ensure we are on track to provide as much impact as possible. Experience of leading and coaching teams across all stages of the product and service design process, from initial user research and insight through to, workshops, ideation and concepting, prototyping and the final delivery of designs. Experience in how AI is reshaping these phases and processes to drive greater impact. Ensure projects are initiated successfully, overseeing project deliverables and providing timely feedback to the team. Input into team scheduling, before and during the project where necessary. Monitor overall resource allocation, initiating corrective action where necessary. Be accountable for project profitability, along with other related metrics such as utilisation. Client relationships - build trusted relationships with key clients Provide strategic counsel to your clients' senior leadership teams and nurture relationships with client partners. Develop and grow trusted relationships with senior clients and work with them to actively address any relationship issues impacting the project. Ensure client happiness on projects that you are overseeing. Team - inspire and lead teams to do great work Ensure the happiness of individuals and the team on projects that you are overseeing. Help create the right environment for the team to do great work. Play a key role in identifying and managing any performance issues. Role model the giving and receiving of timely feedback. Be comfortable giving constructive feedback to the leadership team and clients. Sales - help bring in and win exciting work for business Generate and convert new business opportunities with existing and new clients Advance frog's design approach and practice Be responsible for helping win a set amount of revenue, working with your colleagues to qualify new opportunities and deliver high-quality responses to client briefs. Identify, shape and help win follow on opportunities with your current clients. Be aligned to specific key and growth clients and play a key role in the development and execution of the associated client plans. Help turn leads into new clients by supporting and/or leading initial conversations with potential clients. Contribute to the frog's new business, marketing and thought leadership activities Be proactive in building and growing client relationships. Be passionate about growing Idean as a business. Be confident discussing the commercial performance of individual projects and the business as a whole Practice and development management - play a key role in shaping and supporting the development of the product design practice and team members Be responsible for the growth and development of our product design Community of Practice and industry and regularly share your work and ideas with the broader team and community. Actively participate and lead activities in the product design Community of Practice, ensuring it is driving value to the team and studio. Play an active role in progressing the team by hosting skill development activities, such as demos, workshops and knowledge sharing sessions. Play an active role in growing the team by informing hiring plans, defining profile specifications, and leading hiring efforts. You have experience of speaking at conferences and contributing to the broader design community in the UK. You Have: Experience of product design and development, digital transformation or customer experience design. Your experience should go beyond the strategy and include piloting and taking services live. A point of view and experience of using AI to reshape "what" we design. Experience of all stages of the design process, from initial analysis, workshops, sketches, ideas and concepts through to user research, prototyping and the final delivery of designs. A point of view and experience on how AI is shaping "how" we design. An understanding of the challenges and intricacies of designing for digital and non digital ecosystems A strong understanding of user centred design Passion about helping to create an environment where people can do great work The ability to form thoughtful and considered perspectives, supported by both objective fact and strategic conviction. The ability to inspire a team working for you to push for excellence and deliver bold, fresh thinking with experience in managing and leading teams. Encourage a culture of learning, sharing resources and providing reinforcement of individuals goals within the team. Strong business acumen and a hunger to learn more The drive to deliver excellent work and lead others towards this The drive to proactively identify and implement improvements to the way we work Comfort leading sessions with senior clients. You should be experienced presenting to senior executives and large audiences, both formally and informally, facilitating workshops and ideation sessions. Strong feedback skills and the drive to role model these activities Comfort reflecting on your individual performance and behaviours and, together with feedback from others, you will actively seek to continuously improve. Be entrepreneurial in spirit, making best use of all the tools available to you, across frog and the wider Capgemini family. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini Capgemini is a global business and technology transformation partner . click apply for full job details
