Partnership Associate Department: Strategic Partnerships Employment Type: Full Time Location: London Reporting To: Director of Strategic Partnerships Compensation: £48,000 - £58,000 / year Description Reward Gateway, together with Edenred, are a global market leader in benefits and employee engagement. We help our clients and their leaders to transform employee experience that will attract, engage and retain top talent through employee benefits, strategic reward and recognition, well being, and much more. With our shared missions of 'Making the World a Better Place to Work' and 'Enriching Connections, For Good', you'll be contributing to improving employee engagement and building better, stronger and more resilient organisations to improve people's daily lives. Our shared mission guides our every action and charts a sustainable path to a better future. Your Role in our Mission: The Partnership Associate supports the execution, performance management, and day to day operations of Reward Gateway's partnership portfolio. Reporting into the Director of Strategic Partnerships, this role plays a critical part in onboarding partners, managing partner performance, coordinating internal stakeholders, and ensuring partnerships deliver measurable commercial and customer value. This is a hands on role suited to someone who is commercially curious, highly organised, and eager to build deep experience in partnerships, ecosystems, or commercial strategy. What's In It For Me? A chance to be part of an extremely well established, stable and high growth 'Unicorn' SaaS company with over 50 benefits in our employee benefits package, including: A flexible holiday plan of up to 40 days per year £400 a year Wellbeing Allowance Private Medical Insurance Allowance for professional development books, E books, and podcasts Contributory pension scheme Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands Click here to see our full suite of benefits and perks dedicated to supporting all aspects of employee wellbeing! Flexible, Hybrid Working Collaboration, connection as a team, and strong internal relationships are part of the "RG Magic" that makes our culture thrive. Our teams work from our Dean Street office two days per week. What You'll be Doing: Partner Execution & Support Support the execution of the UK partnership strategy across channels, benefits, and commercial alliances. Assist with identifying, onboarding, and launching new partners in line with defined strategic priorities. Maintain accurate partner documentation, profiles, and performance data. Act as a day to day contact for partners on operational and performance related matters. Commercial & Performance Management Track partner performance across revenue, pipeline, adoption, usage, and customer outcomes. Support the development and maintenance of joint business plans with strategic and priority partners. Assist with commercial modelling, rebate tracking, margin analysis, and ROI reporting. Prepare regular partner performance reports and insights for leadership and cross functional teams. Cross Functional Coordination Work closely with Sales, Customer Success, Product, Marketing, and Operations to support partner launches and ongoing initiatives. Coordinate enablement materials, internal communications, and partner updates to ensure teams are aligned. Support GTM activity involving partners, including campaigns, sales enablement, and client facing collateral. Partner Operations & Governance Support partner onboarding processes including contracting, compliance checks, risk assessments, and operational setup. Help ensure partners meet agreed SLAs, service standards, and data protection requirements. Maintain governance documentation and support audit or review processes as required. Flag risks, performance issues, or improvement opportunities to the Director early and clearly. Continuous Improvement & Insight Analyse partner usage and customer feedback to identify opportunities to improve adoption and value delivery. Contribute ideas to improve partnership processes, tools, and ways of working. Stay informed on partner market trends, competitor activity, and emerging partnership models. Experience and Skills You Need in this Role: Prior experience in partnerships, commercial operations, account management, business development, or a related role. Strong analytical skills with confidence working with data, reports, and commercial metrics. Commercially minded with an interest in how partnerships drive revenue, growth, and customer outcomes. Previous experience working cross functionally with Sales, Marketing, Product, or Customer Success teams. Highly organised with strong attention to detail and the ability to manage multiple partners or initiatives simultaneously. Clear communicator, comfortable working with both internal stakeholders and external partners. Exposure to SaaS, digital marketplaces, financial services, rewards/benefits, or B2B2C environments is a plus. Proactive, curious, and eager to learn partnership strategy and commercial negotiation over time. The Interview Process Telephone interview with Talent Acquisition Partner First interview with Director of Strategic Partnerships Take home assessment Final interview with Director of Strategic Partnerships and a Senior Member of the Strategic Partnerships team At Reward Gateway Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. We want every employee to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, because we believe diversity drives innovation and makes us stronger. Our approach to hiring and building teams is about more than filling roles - it's about creating an environment where everyone can thrive, feel supported, and contribute to our mission of making the world a better place to work!
Mar 15, 2026
Full time
Partnership Associate Department: Strategic Partnerships Employment Type: Full Time Location: London Reporting To: Director of Strategic Partnerships Compensation: £48,000 - £58,000 / year Description Reward Gateway, together with Edenred, are a global market leader in benefits and employee engagement. We help our clients and their leaders to transform employee experience that will attract, engage and retain top talent through employee benefits, strategic reward and recognition, well being, and much more. With our shared missions of 'Making the World a Better Place to Work' and 'Enriching Connections, For Good', you'll be contributing to improving employee engagement and building better, stronger and more resilient organisations to improve people's daily lives. Our shared mission guides our every action and charts a sustainable path to a better future. Your Role in our Mission: The Partnership Associate supports the execution, performance management, and day to day operations of Reward Gateway's partnership portfolio. Reporting into the Director of Strategic Partnerships, this role plays a critical part in onboarding partners, managing partner performance, coordinating internal stakeholders, and ensuring partnerships deliver measurable commercial and customer value. This is a hands on role suited to someone who is commercially curious, highly organised, and eager to build deep experience in partnerships, ecosystems, or commercial strategy. What's In It For Me? A chance to be part of an extremely well established, stable and high growth 'Unicorn' SaaS company with over 50 benefits in our employee benefits package, including: A flexible holiday plan of up to 40 days per year £400 a year Wellbeing Allowance Private Medical Insurance Allowance for professional development books, E books, and podcasts Contributory pension scheme Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands Click here to see our full suite of benefits and perks dedicated to supporting all aspects of employee wellbeing! Flexible, Hybrid Working Collaboration, connection as a team, and strong internal relationships are part of the "RG Magic" that makes our culture thrive. Our teams work from our Dean Street office two days per week. What You'll be Doing: Partner Execution & Support Support the execution of the UK partnership strategy across channels, benefits, and commercial alliances. Assist with identifying, onboarding, and launching new partners in line with defined strategic priorities. Maintain accurate partner documentation, profiles, and performance data. Act as a day to day contact for partners on operational and performance related matters. Commercial & Performance Management Track partner performance across revenue, pipeline, adoption, usage, and customer outcomes. Support the development and maintenance of joint business plans with strategic and priority partners. Assist with commercial modelling, rebate tracking, margin analysis, and ROI reporting. Prepare regular partner performance reports and insights for leadership and cross functional teams. Cross Functional Coordination Work closely with Sales, Customer Success, Product, Marketing, and Operations to support partner launches and ongoing initiatives. Coordinate enablement materials, internal communications, and partner updates to ensure teams are aligned. Support GTM activity involving partners, including campaigns, sales enablement, and client facing collateral. Partner Operations & Governance Support partner onboarding processes including contracting, compliance checks, risk assessments, and operational setup. Help ensure partners meet agreed SLAs, service standards, and data protection requirements. Maintain governance documentation and support audit or review processes as required. Flag risks, performance issues, or improvement opportunities to the Director early and clearly. Continuous Improvement & Insight Analyse partner usage and customer feedback to identify opportunities to improve adoption and value delivery. Contribute ideas to improve partnership processes, tools, and ways of working. Stay informed on partner market trends, competitor activity, and emerging partnership models. Experience and Skills You Need in this Role: Prior experience in partnerships, commercial operations, account management, business development, or a related role. Strong analytical skills with confidence working with data, reports, and commercial metrics. Commercially minded with an interest in how partnerships drive revenue, growth, and customer outcomes. Previous experience working cross functionally with Sales, Marketing, Product, or Customer Success teams. Highly organised with strong attention to detail and the ability to manage multiple partners or initiatives simultaneously. Clear communicator, comfortable working with both internal stakeholders and external partners. Exposure to SaaS, digital marketplaces, financial services, rewards/benefits, or B2B2C environments is a plus. Proactive, curious, and eager to learn partnership strategy and commercial negotiation over time. The Interview Process Telephone interview with Talent Acquisition Partner First interview with Director of Strategic Partnerships Take home assessment Final interview with Director of Strategic Partnerships and a Senior Member of the Strategic Partnerships team At Reward Gateway Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. We want every employee to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, because we believe diversity drives innovation and makes us stronger. Our approach to hiring and building teams is about more than filling roles - it's about creating an environment where everyone can thrive, feel supported, and contribute to our mission of making the world a better place to work!
Field Marketing Sr Associate 6 Month Contract (Initial) Remote Working Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are happy to be recruiting for one of our high-profile Banking clients. They are currently looking for a Field Marketing Sr Associate to join them for an initial 6-month contract. However, there may be scope for extension. The Field Marketing Sr Associate will play a key role in supporting marketing programs targeted at driving growth in our focus markets around the globe. This position focuses on program coordination, performance tracking, and data analysis to ensure campaigns achieve desired outcomes. The ideal candidate is detail-oriented, data-driven, and eager to learn the ins and outs of field and client marketing in B2B financial services. In this role, you'll make an impact in the following ways: Program Coordination & Support Assist in planning, coordinating, and executing marketing programs targeted at specific client segments and regions Collaborate with cross-functional teams, including content, digital, product and commercial teams to ensure timely and effective program execution. Support the creation of marketing assets such as email templates, landing pages, and digital ads, ensuring they align with program objectives, target audience and segment needs. Partner with Market Research & Analytics team to prepare and present weekly, monthly, and ad hoc performance reports, summarizing insights and identifying trends to share with stakeholders. Ensure data integrity and accuracy in all reporting efforts, maintaining organized documentation for reference. Market & Segment Research Conduct research on customer segments, geographic growth markets, industry trends, and competitor activities to support marketing strategy development. Assist in updating and understanding customer personas and segment profiles based on data analysis and industry research. Gather feedback from the commercial team on program performance and insights from customer interactions to inform future initiatives. Collaboration & Communication Act as a liaison between the Field Marketing team and other departments, ensuring smooth collaboration and information sharing. Coordinate with external vendors and agencies as needed to support program initiatives. Maintain clear and consistent communication with team members, sharing updates on program progress and performance. Location: This is a fully remote working role Working hours: Standard working hours with some flex where required. If you feel that this is a role that would suit you then please apply today. If you do not hear from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon Solutions is an equal opportunities company
Mar 15, 2026
Contractor
Field Marketing Sr Associate 6 Month Contract (Initial) Remote Working Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are happy to be recruiting for one of our high-profile Banking clients. They are currently looking for a Field Marketing Sr Associate to join them for an initial 6-month contract. However, there may be scope for extension. The Field Marketing Sr Associate will play a key role in supporting marketing programs targeted at driving growth in our focus markets around the globe. This position focuses on program coordination, performance tracking, and data analysis to ensure campaigns achieve desired outcomes. The ideal candidate is detail-oriented, data-driven, and eager to learn the ins and outs of field and client marketing in B2B financial services. In this role, you'll make an impact in the following ways: Program Coordination & Support Assist in planning, coordinating, and executing marketing programs targeted at specific client segments and regions Collaborate with cross-functional teams, including content, digital, product and commercial teams to ensure timely and effective program execution. Support the creation of marketing assets such as email templates, landing pages, and digital ads, ensuring they align with program objectives, target audience and segment needs. Partner with Market Research & Analytics team to prepare and present weekly, monthly, and ad hoc performance reports, summarizing insights and identifying trends to share with stakeholders. Ensure data integrity and accuracy in all reporting efforts, maintaining organized documentation for reference. Market & Segment Research Conduct research on customer segments, geographic growth markets, industry trends, and competitor activities to support marketing strategy development. Assist in updating and understanding customer personas and segment profiles based on data analysis and industry research. Gather feedback from the commercial team on program performance and insights from customer interactions to inform future initiatives. Collaboration & Communication Act as a liaison between the Field Marketing team and other departments, ensuring smooth collaboration and information sharing. Coordinate with external vendors and agencies as needed to support program initiatives. Maintain clear and consistent communication with team members, sharing updates on program progress and performance. Location: This is a fully remote working role Working hours: Standard working hours with some flex where required. If you feel that this is a role that would suit you then please apply today. If you do not hear from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon Solutions is an equal opportunities company
Location: Home-based / Remote (UK) Salary: £40,000 per annum Hours: Full-time Closing Date: 17th March 2026 Job Purpose The Head of Marketing will lead and drive the implementation of BWL's new organisational strategy, translating strategic objectives into a clear, integrated marketing and communications plan that delivers measurable impact. The role will be responsible for strengthening the BWL brand, increasing visibility and engagement across performance, events and community programmes, and supporting commercial growth and membership expansion. Working closely with the senior leadership team and key stakeholders, the successful candidate will ensure all marketing activity aligns with priorities for the LA 2028 cycle. The role combines strategic oversight with hands on delivery, ensuring campaigns and communications are integrated, data driven, and performance focused. Key Responsibilities Line management of other Marketing team members. Managing any external marketing / digital agencies / contracts / contractors. Lead the development and delivery of a long term marketing and brand strategy aligned to BWL's organisational objectives. Identify and evaluate new business opportunities, markets, products, and revenue channels, translating insight into actionable commercial plans. Conduct market assessments and feasibility analysis, preparing summary papers and presenting recommendations to the Senior Leadership Team and Board (including the Commercial & Development Sub Committee where appropriate). Analyse consumer trends, competitor activity, and market intelligence to develop a robust consumer insight and segmentation strategy. Oversee and interrogate marketing and membership data systems to drive evidence based decision making and performance measurement. Lead product and service development, including pricing strategy, value proposition refinement, and continuous improvement of the BWL offering. Develop and execute launch and marketing plans for products, programmes, events and partnerships, ensuring consistent delivery of a consolidated BWL brand across B2C and B2B audiences. Lead customer profiling and segmentation to support targeted campaigns and strategic growth initiatives. Communicate clearly with internal stakeholders to ensure successful implementation and integration of new products, campaigns, and initiatives. Drive projects from concept to delivery, ensuring timelines, budgets, and performance outcomes are achieved. Provide marketing guidance and training to internal teams to enhance organisational capability. Build and maintain strong relationships with internal departments, commercial partners and external stakeholders. Champion best practice, consistency, and alignment across all marketing and communications activity. Provide monthly performance reports to the CEO and COO, including KPIs, campaign effectiveness and commercial impact. Undertake additional duties as required to support the strategic objectives of the organisation. Key Performance Indicators (Indicative) Membership growth and associated revenue increase. Digital engagement and audience reach growth. Commercial campaign performance and partner activation delivery. Event marketing impact and participation growth. Improved CRM and data capture performance. Person Specification Essential Experience & Knowledge Proven experience in a senior marketing role, ideally within sport, membership organisations, or a regulated publicly funded environment. Demonstrable track record of developing and implementing integrated marketing strategies that deliver measurable growth. Experience in brand development and management across B2C and B2B audiences. Strong commercial acumen, with experience identifying and developing new revenue opportunities, products or markets. Experience using data, insight and market research to inform decision making and strategy. Experience presenting strategic recommendations to senior leadership and/or Boards. Knowledge of digital marketing, content strategy, social media, CRM systems and performance analytics. Budget management experience. Skills & Competencies Strategic thinker with the ability to translate vision into delivery. Strong analytical capability, able to interrogate data and derive actionable insight. Excellent written and verbal communication skills. Confident stakeholder manager, able to influence at senior level. Organised and delivery focused, with strong project management capability. Commercially aware and opportunity driven. Collaborative leadership style, able to work across departments and build trust. Desirable Experience within an Olympic or Paralympic sport or a National Governing Body. Understanding of public funding frameworks (e.g. UK Sport / Sport England). Experience working within a membership based organisation. Interest in weightlifting, para powerlifting or strength based sport. Salary and Benefits The salary for this position is £40,000 per annum and is reviewed annually each April. The role is full time, although alternative working arrangements may be considered for exceptional candidates. The position is home based / remote (UK). Benefits include 26 days' annual leave (FTE), increasing with length of service, plus statutory bank holidays, a company pension scheme, an annual bonus scheme and access to an Employee Assistance Programme delivered by an independent third party provider. The role will require occasional weekend working to support competitions and events, for which time off in lieu (TOIL) will be provided. The closing date for applications is 20 March 2026, with interviews to be held virtually during the week commencing 29 March 2026. Commitment to Equality BWL is a recognised equal opportunities employer and welcomes applications from suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Application Please download and complete the application form available on our website at Careers at BWL - British Weight Lifting and submit it via email to by the closing date.
Mar 15, 2026
Full time
Location: Home-based / Remote (UK) Salary: £40,000 per annum Hours: Full-time Closing Date: 17th March 2026 Job Purpose The Head of Marketing will lead and drive the implementation of BWL's new organisational strategy, translating strategic objectives into a clear, integrated marketing and communications plan that delivers measurable impact. The role will be responsible for strengthening the BWL brand, increasing visibility and engagement across performance, events and community programmes, and supporting commercial growth and membership expansion. Working closely with the senior leadership team and key stakeholders, the successful candidate will ensure all marketing activity aligns with priorities for the LA 2028 cycle. The role combines strategic oversight with hands on delivery, ensuring campaigns and communications are integrated, data driven, and performance focused. Key Responsibilities Line management of other Marketing team members. Managing any external marketing / digital agencies / contracts / contractors. Lead the development and delivery of a long term marketing and brand strategy aligned to BWL's organisational objectives. Identify and evaluate new business opportunities, markets, products, and revenue channels, translating insight into actionable commercial plans. Conduct market assessments and feasibility analysis, preparing summary papers and presenting recommendations to the Senior Leadership Team and Board (including the Commercial & Development Sub Committee where appropriate). Analyse consumer trends, competitor activity, and market intelligence to develop a robust consumer insight and segmentation strategy. Oversee and interrogate marketing and membership data systems to drive evidence based decision making and performance measurement. Lead product and service development, including pricing strategy, value proposition refinement, and continuous improvement of the BWL offering. Develop and execute launch and marketing plans for products, programmes, events and partnerships, ensuring consistent delivery of a consolidated BWL brand across B2C and B2B audiences. Lead customer profiling and segmentation to support targeted campaigns and strategic growth initiatives. Communicate clearly with internal stakeholders to ensure successful implementation and integration of new products, campaigns, and initiatives. Drive projects from concept to delivery, ensuring timelines, budgets, and performance outcomes are achieved. Provide marketing guidance and training to internal teams to enhance organisational capability. Build and maintain strong relationships with internal departments, commercial partners and external stakeholders. Champion best practice, consistency, and alignment across all marketing and communications activity. Provide monthly performance reports to the CEO and COO, including KPIs, campaign effectiveness and commercial impact. Undertake additional duties as required to support the strategic objectives of the organisation. Key Performance Indicators (Indicative) Membership growth and associated revenue increase. Digital engagement and audience reach growth. Commercial campaign performance and partner activation delivery. Event marketing impact and participation growth. Improved CRM and data capture performance. Person Specification Essential Experience & Knowledge Proven experience in a senior marketing role, ideally within sport, membership organisations, or a regulated publicly funded environment. Demonstrable track record of developing and implementing integrated marketing strategies that deliver measurable growth. Experience in brand development and management across B2C and B2B audiences. Strong commercial acumen, with experience identifying and developing new revenue opportunities, products or markets. Experience using data, insight and market research to inform decision making and strategy. Experience presenting strategic recommendations to senior leadership and/or Boards. Knowledge of digital marketing, content strategy, social media, CRM systems and performance analytics. Budget management experience. Skills & Competencies Strategic thinker with the ability to translate vision into delivery. Strong analytical capability, able to interrogate data and derive actionable insight. Excellent written and verbal communication skills. Confident stakeholder manager, able to influence at senior level. Organised and delivery focused, with strong project management capability. Commercially aware and opportunity driven. Collaborative leadership style, able to work across departments and build trust. Desirable Experience within an Olympic or Paralympic sport or a National Governing Body. Understanding of public funding frameworks (e.g. UK Sport / Sport England). Experience working within a membership based organisation. Interest in weightlifting, para powerlifting or strength based sport. Salary and Benefits The salary for this position is £40,000 per annum and is reviewed annually each April. The role is full time, although alternative working arrangements may be considered for exceptional candidates. The position is home based / remote (UK). Benefits include 26 days' annual leave (FTE), increasing with length of service, plus statutory bank holidays, a company pension scheme, an annual bonus scheme and access to an Employee Assistance Programme delivered by an independent third party provider. The role will require occasional weekend working to support competitions and events, for which time off in lieu (TOIL) will be provided. The closing date for applications is 20 March 2026, with interviews to be held virtually during the week commencing 29 March 2026. Commitment to Equality BWL is a recognised equal opportunities employer and welcomes applications from suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Application Please download and complete the application form available on our website at Careers at BWL - British Weight Lifting and submit it via email to by the closing date.
Customer Success Manager page is loaded Customer Success Managerremote type: In Officelocations: Milton Keynes, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R-113972 It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Customer Success Account Manager An exciting opportunity has arisen for a driven and customer-focused professional to join our Customer Success Team within the Cloud division. This role is pivotal in ensuring customer satisfaction, revenue retention, and business growth across our cloud solutions - building of a long-term relationship within assigned customers. What your role as a Customer Success Account Manager will involve: Serve as the cloud business expert and main point of contact for all Ingram Micro Cloud vendor offerings, such as Microsoft, Google and more. Build and nurture strong relationships to drive retention and account growth. Develop and execute a proactive and customer specific business strategy to grow and retain the recurring revenue base within assigned customer base. Know your assigned customers' business inside out. Retain and grow assigned customer revenues by successfully managing subscription/end customer retention, renewal, and up-sell rates. Become an expert & nurture growth in primary practice areas i.e. CyberSecurity, Collaboration, Productivity, or IaaS. Build customer-specific business plans for key vendor partners like Microsoft, Google, AWS and more. Collaborate and liaise with other Ingram Micro (local & global) teams. Work closely with sales, platform success and support resources to deliver exceptional customer experience. Serve as Voice of the Customer by soliciting and presenting business feedback to sales, vendor management and finance teams. Develop and share best practices amongst team members to continuously improve customer experience and increase revenue & end customer retention and growth. To set you up for success, we are looking for the following skills and experience: Experience in customer success, account management, or sales, with a history of supporting revenue growth. Knowledge and experience in Cybersecurity is highly valued. Ability to manage multiple accounts and build collaborative partnerships. Experience navigating multi-tiered relationships with customers and service providers. An adaptable and solution-focused mindset with excellent communication skills. Willingness and ability to travel up to 25% of the time. Ethical, solution-focused mindset with a commitment to teamwork, continuous learning, and shared success. Ability to manage customer escalations and proactively address potential challenges. We Are Ingram Micro Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage(TM), our AI-powered digital platform, we offer what we believe to be the industry's first business-to- consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post- sales professional support. Learn more at . Make an application to join the team! None of this is achievable without great people, with a complete customer focus. Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning. If this sounds like the opportunity for you then please apply by sending a copy of your most recent CV.It's no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro's contribution a reality: helping businesses grow,
Mar 12, 2026
Full time
Customer Success Manager page is loaded Customer Success Managerremote type: In Officelocations: Milton Keynes, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R-113972 It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Customer Success Account Manager An exciting opportunity has arisen for a driven and customer-focused professional to join our Customer Success Team within the Cloud division. This role is pivotal in ensuring customer satisfaction, revenue retention, and business growth across our cloud solutions - building of a long-term relationship within assigned customers. What your role as a Customer Success Account Manager will involve: Serve as the cloud business expert and main point of contact for all Ingram Micro Cloud vendor offerings, such as Microsoft, Google and more. Build and nurture strong relationships to drive retention and account growth. Develop and execute a proactive and customer specific business strategy to grow and retain the recurring revenue base within assigned customer base. Know your assigned customers' business inside out. Retain and grow assigned customer revenues by successfully managing subscription/end customer retention, renewal, and up-sell rates. Become an expert & nurture growth in primary practice areas i.e. CyberSecurity, Collaboration, Productivity, or IaaS. Build customer-specific business plans for key vendor partners like Microsoft, Google, AWS and more. Collaborate and liaise with other Ingram Micro (local & global) teams. Work closely with sales, platform success and support resources to deliver exceptional customer experience. Serve as Voice of the Customer by soliciting and presenting business feedback to sales, vendor management and finance teams. Develop and share best practices amongst team members to continuously improve customer experience and increase revenue & end customer retention and growth. To set you up for success, we are looking for the following skills and experience: Experience in customer success, account management, or sales, with a history of supporting revenue growth. Knowledge and experience in Cybersecurity is highly valued. Ability to manage multiple accounts and build collaborative partnerships. Experience navigating multi-tiered relationships with customers and service providers. An adaptable and solution-focused mindset with excellent communication skills. Willingness and ability to travel up to 25% of the time. Ethical, solution-focused mindset with a commitment to teamwork, continuous learning, and shared success. Ability to manage customer escalations and proactively address potential challenges. We Are Ingram Micro Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage(TM), our AI-powered digital platform, we offer what we believe to be the industry's first business-to- consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post- sales professional support. Learn more at . Make an application to join the team! None of this is achievable without great people, with a complete customer focus. Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning. If this sounds like the opportunity for you then please apply by sending a copy of your most recent CV.It's no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro's contribution a reality: helping businesses grow,
Select how often (in days) to receive an alert: It's never been a more exciting time to join Vistra. At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business - to help our clients achieve progress without friction. But progress only happens when people come together and take action. And we're absolutely committed to building a culture where our people can do just that Overview We have an exciting opportunity for you to join our team as Assistant Manager, Company Secretarial. Reporting to the Associate Director, Company Secretarial, this full-time and permanent position is based in Bristol, London or Reading, UK and offers regional coverage, allowing you to make a significant impact to our Company Secretarial Department and its growth. Key responsibilities Deliver high-quality company secretarial compliance services to a portfolio of approximately 300 UK entities, operating with minimal supervision. Prepare accurate company secretarial documentation (e.g., resolutions) per the requirements of the Companies Act 2006, statutory obligations and governance requirements, and provide insightful, clear,value-added responses to client queries. Ensure client requirements are clearly understood and addressed appropriately and proactively, maintaining regular communication on progress and associated costs. Build strong client relationships, identifying opportunities to enhance service delivery and support long-term client retention. Ensure client files comply with current anti-money laundering regulations and follow up to obtain required customer due diligence (CDD) documentation within reasonable timeframes. Maintain systems to monitor and manage CDD activity, and report any concerns regarding potential money laundering to the Compliance Officer Provide support to junior colleagues, providing them with guidance and direction via clear communication, and reviewing their work, including draft client communications and documentation. Coach junior staff and develop cross-functional relationships beyond formal authority. Resolve conflicts constructively and foster positive team culture. Collaborate with colleagues to ensure the Company Secretarial team operates efficiently and effectively across all workstreams. Maintain a thorough understanding of departmental systems and procedures, proactively identifying opportunities for improvement and efficiency. Acquire a strong understanding of revenue streams, fee structures, and project economics. Manage P&L and financing performance within own client portfolio. Oversee timely and accurate billing for all client engagements, ensuring alignment with agreed terms. Leverage technical expertise to identify and promote commercial opportunities, keeping clients informed of relevant legislative changes and new services. Contribute to business development initiatives, including marketing, promotional activities, and sales support, as appropriate. Attributes & Skills Proven experience in company secretarial transactions, including statutory filings and notification requirements. Proven experience of using company secretarial software / entity management systems (preferably VPoint). Strong working knowledge of the Companies Act 2006, with the ability to interpret and apply legislation accurately and confidently. Exceptionally well-organised, with the ability to manage multiple priorities and deadlines effectively. Proactive, self-motivated, and able to take ownership of tasks with minimal supervision. Personable and collaborative team player, with a confident, professional, and commercially aware approach. Excellent written and verbal communication skills in English, with the ability to convey complex information clearly and concisely. Meticulous attention to detail, ensuring accuracy and consistency across all work. Resilient under pressure, with the ability to maintain high standards in a fast-paced environment. Strong digital literacy, with advanced proficiency in Microsoft Word, Excel, and Teams. Must have the legal right to work in the United Kingdom. A minimum of five years' experience in the company secretarial field, with a strong track record of delivering high-quality services across a diverse portfolio of UK entities. Education/Professional Qualifications Educated to degree level. CGI qualified or part qualified. If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!
Mar 09, 2026
Full time
Select how often (in days) to receive an alert: It's never been a more exciting time to join Vistra. At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business - to help our clients achieve progress without friction. But progress only happens when people come together and take action. And we're absolutely committed to building a culture where our people can do just that Overview We have an exciting opportunity for you to join our team as Assistant Manager, Company Secretarial. Reporting to the Associate Director, Company Secretarial, this full-time and permanent position is based in Bristol, London or Reading, UK and offers regional coverage, allowing you to make a significant impact to our Company Secretarial Department and its growth. Key responsibilities Deliver high-quality company secretarial compliance services to a portfolio of approximately 300 UK entities, operating with minimal supervision. Prepare accurate company secretarial documentation (e.g., resolutions) per the requirements of the Companies Act 2006, statutory obligations and governance requirements, and provide insightful, clear,value-added responses to client queries. Ensure client requirements are clearly understood and addressed appropriately and proactively, maintaining regular communication on progress and associated costs. Build strong client relationships, identifying opportunities to enhance service delivery and support long-term client retention. Ensure client files comply with current anti-money laundering regulations and follow up to obtain required customer due diligence (CDD) documentation within reasonable timeframes. Maintain systems to monitor and manage CDD activity, and report any concerns regarding potential money laundering to the Compliance Officer Provide support to junior colleagues, providing them with guidance and direction via clear communication, and reviewing their work, including draft client communications and documentation. Coach junior staff and develop cross-functional relationships beyond formal authority. Resolve conflicts constructively and foster positive team culture. Collaborate with colleagues to ensure the Company Secretarial team operates efficiently and effectively across all workstreams. Maintain a thorough understanding of departmental systems and procedures, proactively identifying opportunities for improvement and efficiency. Acquire a strong understanding of revenue streams, fee structures, and project economics. Manage P&L and financing performance within own client portfolio. Oversee timely and accurate billing for all client engagements, ensuring alignment with agreed terms. Leverage technical expertise to identify and promote commercial opportunities, keeping clients informed of relevant legislative changes and new services. Contribute to business development initiatives, including marketing, promotional activities, and sales support, as appropriate. Attributes & Skills Proven experience in company secretarial transactions, including statutory filings and notification requirements. Proven experience of using company secretarial software / entity management systems (preferably VPoint). Strong working knowledge of the Companies Act 2006, with the ability to interpret and apply legislation accurately and confidently. Exceptionally well-organised, with the ability to manage multiple priorities and deadlines effectively. Proactive, self-motivated, and able to take ownership of tasks with minimal supervision. Personable and collaborative team player, with a confident, professional, and commercially aware approach. Excellent written and verbal communication skills in English, with the ability to convey complex information clearly and concisely. Meticulous attention to detail, ensuring accuracy and consistency across all work. Resilient under pressure, with the ability to maintain high standards in a fast-paced environment. Strong digital literacy, with advanced proficiency in Microsoft Word, Excel, and Teams. Must have the legal right to work in the United Kingdom. A minimum of five years' experience in the company secretarial field, with a strong track record of delivering high-quality services across a diverse portfolio of UK entities. Education/Professional Qualifications Educated to degree level. CGI qualified or part qualified. If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!
Company Description With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, Primark, Samsung, Stellantis, and Visa. We place a huge focus on our People, and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential, and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for five years in a row, Media Week's Agency of the Year 2025 and one of the Sunday Times Best Places to Work 2025. Publicis Commerce As a global branded "wrapper" that delivers the strongest commerce talent, tech, and partnerships in markets, Publicis Commerce provides clients with end-to-end products and solutions that drive clear business outcomes. With a highly collaborative team of subject-matter experts, Publicis Commerce is a trusted partner to clients in navigating the complexities and emerging opportunities of the Commerce landscape, whether that be through marketplaces, eRetail or emerging direct-to-consumer channels. We have a flexible go-to-market strategy, whether we appear as Publicis Commerce to clients or through one of our many agencies within the Groupe. From strategy and organisational design to activation models, Publicis Commerce works across a number of exciting briefs, such as how clients can maximise visibility and sales on the digital shelf, best construct data led relationships with retailers and how to effectively transform legacy organisational structures. Our aim is not to talk to individual capabilities, instead focusing on driving client outcomes. There is significant momentum in the Groupe having acquired the retail media platform, Epsilon Retail Media, and the eRetail analytics platform, Profitero, alongside a genuine desire from clients to explore the opportunity the emerging landscape offers. We are placing a significant bet on Commerce within the Groupe on eRetail and are building a powerhouse of capability to deliver on this. We are on the hunt for interesting and ambitious people to join us on this journey. Overview Amazon Specialist Manager Iconic Beauty Client What will you be doing? We're looking for an Amazon Marketing Cloud (AMC) Manager to support advanced analytics and audience strategy for one of our key beauty clients on Amazon. Reporting directly to the Commerce Analytics Associate Director, the Amazon Specialist Manager role sits at the intersection of data, media, and ecommerce performance, using AMC to unlock insights, build high impact audiences, and drive smarter full funnel activation across Sponsored Ads and DSP. The role is Amazon centric, so you will have a strong background in Amazon, understanding all aspects of data (across Vendor Central and Amazon Ads platforms) and a good knowledge of Amazon Marketing Cloud (AMC). Responsibilities Use proprietary Publicis tools to translate complex AMC outputs into clear, actionable insights for media, ecommerce, and brand teams Build, manage, and maintain custom AMC queries to analyse shopper behaviour, paths to purchase, and campaign performance Translate insights into optimisation recommendations, test and learn frameworks, and activation changes across Amazon campaigns. Own project workflows and trackers, ensuring tasks, timelines, and deliverables are clearly organised and up to date Train and support team members on the foundations of AMC, best practices, and organisational processes to scale knowledge across the team. Implement and manage quality assurance processes with the retail media activation team to ensure campaign accuracy and effectiveness Support the strategic use of AMC custom audiences, improving communication flows and leading client calls to maintain strong relationships. Provide regular reporting, insights, and recommendations to client teams. Participate in ongoing internal training to continue developing expertise in retail commerce and digital advertising. Qualifications What are we looking for? Experience in Amazon Ads, DSP, or ecommerce analytics. Hands on experience with Amazon Marketing Cloud (AMC). Strong understanding of Amazon Sponsored Ads, DSP, and retail media ecosystems. Comfortable working with SQL based queries (or similar logic in AMC). Ability to translate data into business and growth recommendation Excellent communication and presentation skills, with the ability to manage internal and external stakeholders at all levels. Advanced proficiency in Microsoft Excel and PowerPoint for data analysis and reporting purposes. Preferred certifications or experience with Amazon Advertising Foundations, Sponsored Ads Foundations, Amazon Vendor Central, Amazon Brand Analytics, Amazon DSP, Epsilon Retail Media, Criteo, or other retailer specific platforms would be a bonus. Additional Information Starcom has fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlans we also offer; WORK YOUR WORLDopportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS- Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP&BIRTHDAY DAY OFFYou are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTSThis includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Mar 07, 2026
Full time
Company Description With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, Primark, Samsung, Stellantis, and Visa. We place a huge focus on our People, and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential, and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for five years in a row, Media Week's Agency of the Year 2025 and one of the Sunday Times Best Places to Work 2025. Publicis Commerce As a global branded "wrapper" that delivers the strongest commerce talent, tech, and partnerships in markets, Publicis Commerce provides clients with end-to-end products and solutions that drive clear business outcomes. With a highly collaborative team of subject-matter experts, Publicis Commerce is a trusted partner to clients in navigating the complexities and emerging opportunities of the Commerce landscape, whether that be through marketplaces, eRetail or emerging direct-to-consumer channels. We have a flexible go-to-market strategy, whether we appear as Publicis Commerce to clients or through one of our many agencies within the Groupe. From strategy and organisational design to activation models, Publicis Commerce works across a number of exciting briefs, such as how clients can maximise visibility and sales on the digital shelf, best construct data led relationships with retailers and how to effectively transform legacy organisational structures. Our aim is not to talk to individual capabilities, instead focusing on driving client outcomes. There is significant momentum in the Groupe having acquired the retail media platform, Epsilon Retail Media, and the eRetail analytics platform, Profitero, alongside a genuine desire from clients to explore the opportunity the emerging landscape offers. We are placing a significant bet on Commerce within the Groupe on eRetail and are building a powerhouse of capability to deliver on this. We are on the hunt for interesting and ambitious people to join us on this journey. Overview Amazon Specialist Manager Iconic Beauty Client What will you be doing? We're looking for an Amazon Marketing Cloud (AMC) Manager to support advanced analytics and audience strategy for one of our key beauty clients on Amazon. Reporting directly to the Commerce Analytics Associate Director, the Amazon Specialist Manager role sits at the intersection of data, media, and ecommerce performance, using AMC to unlock insights, build high impact audiences, and drive smarter full funnel activation across Sponsored Ads and DSP. The role is Amazon centric, so you will have a strong background in Amazon, understanding all aspects of data (across Vendor Central and Amazon Ads platforms) and a good knowledge of Amazon Marketing Cloud (AMC). Responsibilities Use proprietary Publicis tools to translate complex AMC outputs into clear, actionable insights for media, ecommerce, and brand teams Build, manage, and maintain custom AMC queries to analyse shopper behaviour, paths to purchase, and campaign performance Translate insights into optimisation recommendations, test and learn frameworks, and activation changes across Amazon campaigns. Own project workflows and trackers, ensuring tasks, timelines, and deliverables are clearly organised and up to date Train and support team members on the foundations of AMC, best practices, and organisational processes to scale knowledge across the team. Implement and manage quality assurance processes with the retail media activation team to ensure campaign accuracy and effectiveness Support the strategic use of AMC custom audiences, improving communication flows and leading client calls to maintain strong relationships. Provide regular reporting, insights, and recommendations to client teams. Participate in ongoing internal training to continue developing expertise in retail commerce and digital advertising. Qualifications What are we looking for? Experience in Amazon Ads, DSP, or ecommerce analytics. Hands on experience with Amazon Marketing Cloud (AMC). Strong understanding of Amazon Sponsored Ads, DSP, and retail media ecosystems. Comfortable working with SQL based queries (or similar logic in AMC). Ability to translate data into business and growth recommendation Excellent communication and presentation skills, with the ability to manage internal and external stakeholders at all levels. Advanced proficiency in Microsoft Excel and PowerPoint for data analysis and reporting purposes. Preferred certifications or experience with Amazon Advertising Foundations, Sponsored Ads Foundations, Amazon Vendor Central, Amazon Brand Analytics, Amazon DSP, Epsilon Retail Media, Criteo, or other retailer specific platforms would be a bonus. Additional Information Starcom has fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlans we also offer; WORK YOUR WORLDopportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS- Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP&BIRTHDAY DAY OFFYou are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTSThis includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Since June 2021, frog is part of Capgemini Invent. frog partners with customer centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in person and vibrant virtual culture. You will also be joining our own exciting growth journey in the UK as we set out to be the growth partner of choice. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. More about the role We're growing our team and are looking for a Product Design Director to join the pond. The role would combine oversight of projects with line management of the team, reporting directly to the Head of Product Design. You'll be responsible for managing our teams in designing and launching innovative products, services and businesses - some of the bravest projects our clients have ever launched. You'll also be responsible for the advancement of our approach, help to grow our culture, support and coach members of the team, and lead and inspire our clients. By developing great relationships with clients and partners you'll also be responsible for finding and nurturing opportunities for new business. You will be joining the Product Design team within frog, part of our Creative and Design group. Our product design team is an incredibly talented bunch of hybrids and this is something we embrace. The team consists of people with a background in design, research, brand, digital transformation and strategy. We like hybrid leaders who span multiple areas of product design, often with particular strength in one or two of these areas, and especially those who have been a part of teams who have launched products to market, or who have worked on services in market. We're flexible about what your experience is but a keen interest in how AI is rapidly reshaping what's possible in design is important. In this role, you will have multiple responsibilities: Project delivery - ensure we deliver high-quality work while maintaining our agreed margins Oversee the delivery of complex product design projects Ensure quality design work and inspire our clients to value high quality design. Have a strategic view of how our work will provide impact for the client and regularly review our scope, deliverables and relationship to ensure we are on track to provide as much impact as possible. Experience of leading and coaching teams across all stages of the product and service design process, from initial user research and insight through to, workshops, ideation and concepting, prototyping and the final delivery of designs. Experience in how AI is reshaping these phases and processes to drive greater impact. Ensure projects are initiated successfully, overseeing project deliverables and providing timely feedback to the team. Input into team scheduling, before and during the project where necessary. Monitor overall resource allocation, initiating corrective action where necessary. Be accountable for project profitability, along with other related metrics such as utilisation. Client relationships - build trusted relationships with key clients Provide strategic counsel to your clients' senior leadership teams and nurture relationships with client partners. Develop and grow trusted relationships with senior clients and work with them to actively address any relationship issues impacting the project. Ensure client happiness on projects that you are overseeing. Team - inspire and lead teams to do great work Ensure the happiness of individuals and the team on projects that you are overseeing. Help create the right environment for the team to do great work. Play a key role in identifying and managing any performance issues. Role model the giving and receiving of timely feedback. Be comfortable giving constructive feedback to the leadership team and clients. Sales - help bring in and win exciting work for business Generate and convert new business opportunities with existing and new clients Advance frog's design approach and practice Be responsible for helping win a set amount of revenue, working with your colleagues to qualify new opportunities and deliver high-quality responses to client briefs. Identify, shape and help win follow on opportunities with your current clients. Be aligned to specific key and growth clients and play a key role in the development and execution of the associated client plans. Help turn leads into new clients by supporting and/or leading initial conversations with potential clients. Contribute to the frog's new business, marketing and thought leadership activities Be proactive in building and growing client relationships. Be passionate about growing Idean as a business. Be confident discussing the commercial performance of individual projects and the business as a whole Practice and development management - play a key role in shaping and supporting the development of the product design practice and team members Be responsible for the growth and development of our product design Community of Practice and industry and regularly share your work and ideas with the broader team and community. Actively participate and lead activities in the product design Community of Practice, ensuring it is driving value to the team and studio. Play an active role in progressing the team by hosting skill development activities, such as demos, workshops and knowledge sharing sessions. Play an active role in growing the team by informing hiring plans, defining profile specifications, and leading hiring efforts. You have experience of speaking at conferences and contributing to the broader design community in the UK. You Have: Experience of product design and development, digital transformation or customer experience design. Your experience should go beyond the strategy and include piloting and taking services live. A point of view and experience of using AI to reshape "what" we design. Experience of all stages of the design process, from initial analysis, workshops, sketches, ideas and concepts through to user research, prototyping and the final delivery of designs. A point of view and experience on how AI is shaping "how" we design. An understanding of the challenges and intricacies of designing for digital and non digital ecosystems A strong understanding of user centred design Passion about helping to create an environment where people can do great work The ability to form thoughtful and considered perspectives, supported by both objective fact and strategic conviction. The ability to inspire a team working for you to push for excellence and deliver bold, fresh thinking with experience in managing and leading teams. Encourage a culture of learning, sharing resources and providing reinforcement of individuals goals within the team. Strong business acumen and a hunger to learn more The drive to deliver excellent work and lead others towards this The drive to proactively identify and implement improvements to the way we work Comfort leading sessions with senior clients. You should be experienced presenting to senior executives and large audiences, both formally and informally, facilitating workshops and ideation sessions. Strong feedback skills and the drive to role model these activities Comfort reflecting on your individual performance and behaviours and, together with feedback from others, you will actively seek to continuously improve. Be entrepreneurial in spirit, making best use of all the tools available to you, across frog and the wider Capgemini family. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini Capgemini is a global business and technology transformation partner . click apply for full job details
Mar 05, 2026
Full time
Since June 2021, frog is part of Capgemini Invent. frog partners with customer centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in person and vibrant virtual culture. You will also be joining our own exciting growth journey in the UK as we set out to be the growth partner of choice. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. More about the role We're growing our team and are looking for a Product Design Director to join the pond. The role would combine oversight of projects with line management of the team, reporting directly to the Head of Product Design. You'll be responsible for managing our teams in designing and launching innovative products, services and businesses - some of the bravest projects our clients have ever launched. You'll also be responsible for the advancement of our approach, help to grow our culture, support and coach members of the team, and lead and inspire our clients. By developing great relationships with clients and partners you'll also be responsible for finding and nurturing opportunities for new business. You will be joining the Product Design team within frog, part of our Creative and Design group. Our product design team is an incredibly talented bunch of hybrids and this is something we embrace. The team consists of people with a background in design, research, brand, digital transformation and strategy. We like hybrid leaders who span multiple areas of product design, often with particular strength in one or two of these areas, and especially those who have been a part of teams who have launched products to market, or who have worked on services in market. We're flexible about what your experience is but a keen interest in how AI is rapidly reshaping what's possible in design is important. In this role, you will have multiple responsibilities: Project delivery - ensure we deliver high-quality work while maintaining our agreed margins Oversee the delivery of complex product design projects Ensure quality design work and inspire our clients to value high quality design. Have a strategic view of how our work will provide impact for the client and regularly review our scope, deliverables and relationship to ensure we are on track to provide as much impact as possible. Experience of leading and coaching teams across all stages of the product and service design process, from initial user research and insight through to, workshops, ideation and concepting, prototyping and the final delivery of designs. Experience in how AI is reshaping these phases and processes to drive greater impact. Ensure projects are initiated successfully, overseeing project deliverables and providing timely feedback to the team. Input into team scheduling, before and during the project where necessary. Monitor overall resource allocation, initiating corrective action where necessary. Be accountable for project profitability, along with other related metrics such as utilisation. Client relationships - build trusted relationships with key clients Provide strategic counsel to your clients' senior leadership teams and nurture relationships with client partners. Develop and grow trusted relationships with senior clients and work with them to actively address any relationship issues impacting the project. Ensure client happiness on projects that you are overseeing. Team - inspire and lead teams to do great work Ensure the happiness of individuals and the team on projects that you are overseeing. Help create the right environment for the team to do great work. Play a key role in identifying and managing any performance issues. Role model the giving and receiving of timely feedback. Be comfortable giving constructive feedback to the leadership team and clients. Sales - help bring in and win exciting work for business Generate and convert new business opportunities with existing and new clients Advance frog's design approach and practice Be responsible for helping win a set amount of revenue, working with your colleagues to qualify new opportunities and deliver high-quality responses to client briefs. Identify, shape and help win follow on opportunities with your current clients. Be aligned to specific key and growth clients and play a key role in the development and execution of the associated client plans. Help turn leads into new clients by supporting and/or leading initial conversations with potential clients. Contribute to the frog's new business, marketing and thought leadership activities Be proactive in building and growing client relationships. Be passionate about growing Idean as a business. Be confident discussing the commercial performance of individual projects and the business as a whole Practice and development management - play a key role in shaping and supporting the development of the product design practice and team members Be responsible for the growth and development of our product design Community of Practice and industry and regularly share your work and ideas with the broader team and community. Actively participate and lead activities in the product design Community of Practice, ensuring it is driving value to the team and studio. Play an active role in progressing the team by hosting skill development activities, such as demos, workshops and knowledge sharing sessions. Play an active role in growing the team by informing hiring plans, defining profile specifications, and leading hiring efforts. You have experience of speaking at conferences and contributing to the broader design community in the UK. You Have: Experience of product design and development, digital transformation or customer experience design. Your experience should go beyond the strategy and include piloting and taking services live. A point of view and experience of using AI to reshape "what" we design. Experience of all stages of the design process, from initial analysis, workshops, sketches, ideas and concepts through to user research, prototyping and the final delivery of designs. A point of view and experience on how AI is shaping "how" we design. An understanding of the challenges and intricacies of designing for digital and non digital ecosystems A strong understanding of user centred design Passion about helping to create an environment where people can do great work The ability to form thoughtful and considered perspectives, supported by both objective fact and strategic conviction. The ability to inspire a team working for you to push for excellence and deliver bold, fresh thinking with experience in managing and leading teams. Encourage a culture of learning, sharing resources and providing reinforcement of individuals goals within the team. Strong business acumen and a hunger to learn more The drive to deliver excellent work and lead others towards this The drive to proactively identify and implement improvements to the way we work Comfort leading sessions with senior clients. You should be experienced presenting to senior executives and large audiences, both formally and informally, facilitating workshops and ideation sessions. Strong feedback skills and the drive to role model these activities Comfort reflecting on your individual performance and behaviours and, together with feedback from others, you will actively seek to continuously improve. Be entrepreneurial in spirit, making best use of all the tools available to you, across frog and the wider Capgemini family. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini Capgemini is a global business and technology transformation partner . click apply for full job details
We are a global media group delivering exceptional content through events, digital, data & insight. From agribusiness, ingredients and food processing, to retail, hospitality & fine dining - we provide the inspiration, insight and connections to power our customers' success. We have offices in Gatwick, Brighton and London, UK; Montpellier, France; Singapore and Chicago, US. In line with the Company's current Agile Working Policy, the successful candidate would be eligible to work part of the week from our London and/or Gatwick office and to work remotely for the rest of the week. Position Position: Full time - permanent Location: London / Gatwick / Hybrid Do you have a background in selling creative content, sponsorship and marketing solutions to high level stakeholders in enterprise level organisations? Do you thrive on acquiring new business and growing spend with existing clients, while networking and building strategic relationships with multiple stakeholders? If so, we have an opportunity for an Account Director to play a pivotal role in driving business growth on the award winning and industry leading The Grocer and associated brands. You'll develop a deep understanding of clients' FMCG trade marketing challenges and deliver integrated media solutions that go far beyond traditional advertising, delivering impact, innovation and measurable ROI. What you'll be doing Strategic Relationship Management Building and nurturing long term relationships with multiple stakeholders within large FMCG organisations. Positioning yourself as a trusted advisor and industry expert by understanding client business objectives, category dynamics, and marketing priorities, leveraging insights from our editorial brands to provide clients with data driven recommendations. Multi threading accounts to expand influence and uncover new opportunities across different decision making units. Business & Revenue Growth Developing and executing annual and quarterly sales and business plans to achieve revenue targets and grow share of client trade marketing spend. Driving new business acquisition while growing existing accounts through strategic upselling and cross selling. Identifying gaps in client engagement and proactively propose innovative solutions to address unmet needs. Consultative Solution Selling Selling a broad portfolio of media solutions, spanning advertising, thought leadership and integrated digital, print and event trade marketing solutions. Crafting compelling proposals that align with client objectives and demonstrate ROI. Collaboration and Project Leadership Leading on major projects such as awards programmes and branded supplements, ensuring commercial success and client satisfaction. Managing content led campaigns from briefing through post campaign analysis, ensuring measurable outcomes. Requirements What you'll need: Proven track record in strategic media sales with enterprise level organisations. FMCG and trade marketing experience not essential but would be an advantage. Strong consultative selling skills with experience in multi stakeholder account management. Ability to develop and execute strategic account plans and deliver complex, integrated creative solutions, including experience putting together multifaceted proposals. Excellent communication, negotiation, networking and relationship building skills with excellent collaboration capability especially with internal stakeholders. Fantastic presentation skills to deliver persuasive, high impact pitches. Previous experience using Salesforce and tools such as is highly desirable. Commercially astute with a passion for FMCG and media innovation. Ability to demonstrate initiative, creativity, and resilience in achieving targets. Willingness to regularly travel and attend industry events and client meetings. Other information Company Benefits and Initiatives Include: 25 days annual leave in addition to bank holidays - increasing by one additional day after 6 years, up to a maximum of 30 days. An additional day of leave for you to take on a cultural celebration day or on your birthday if you like. A day for you! At William Reed, we call this our "MeDay". A volunteer day to take for supporting a chosen charity and giving back to the community. Opportunity for hybrid working Contributory Pension Life Assurance Scheme Group Income Protection Enhanced family friendly leave pay entitlements Wellbeing benefits, including: A health care cash plan, Employee assistance programme, Virtual GP service and Access to health & wellbeing resources and tools. Cycle to Work Scheme Electric Car Scheme Why work for us We provide a supportive work environment and are committed to maintaining a healthy work/life balance for all of our employees. Working for William Reed means that you will be joining a stable organisation that is committed to developing its employees and brands. We warmly welcome and encourage applications from talented individuals of all backgrounds and characteristics. If you need any support in accessing this opportunity, please do not hesitate to discuss this with us.
Feb 27, 2026
Full time
We are a global media group delivering exceptional content through events, digital, data & insight. From agribusiness, ingredients and food processing, to retail, hospitality & fine dining - we provide the inspiration, insight and connections to power our customers' success. We have offices in Gatwick, Brighton and London, UK; Montpellier, France; Singapore and Chicago, US. In line with the Company's current Agile Working Policy, the successful candidate would be eligible to work part of the week from our London and/or Gatwick office and to work remotely for the rest of the week. Position Position: Full time - permanent Location: London / Gatwick / Hybrid Do you have a background in selling creative content, sponsorship and marketing solutions to high level stakeholders in enterprise level organisations? Do you thrive on acquiring new business and growing spend with existing clients, while networking and building strategic relationships with multiple stakeholders? If so, we have an opportunity for an Account Director to play a pivotal role in driving business growth on the award winning and industry leading The Grocer and associated brands. You'll develop a deep understanding of clients' FMCG trade marketing challenges and deliver integrated media solutions that go far beyond traditional advertising, delivering impact, innovation and measurable ROI. What you'll be doing Strategic Relationship Management Building and nurturing long term relationships with multiple stakeholders within large FMCG organisations. Positioning yourself as a trusted advisor and industry expert by understanding client business objectives, category dynamics, and marketing priorities, leveraging insights from our editorial brands to provide clients with data driven recommendations. Multi threading accounts to expand influence and uncover new opportunities across different decision making units. Business & Revenue Growth Developing and executing annual and quarterly sales and business plans to achieve revenue targets and grow share of client trade marketing spend. Driving new business acquisition while growing existing accounts through strategic upselling and cross selling. Identifying gaps in client engagement and proactively propose innovative solutions to address unmet needs. Consultative Solution Selling Selling a broad portfolio of media solutions, spanning advertising, thought leadership and integrated digital, print and event trade marketing solutions. Crafting compelling proposals that align with client objectives and demonstrate ROI. Collaboration and Project Leadership Leading on major projects such as awards programmes and branded supplements, ensuring commercial success and client satisfaction. Managing content led campaigns from briefing through post campaign analysis, ensuring measurable outcomes. Requirements What you'll need: Proven track record in strategic media sales with enterprise level organisations. FMCG and trade marketing experience not essential but would be an advantage. Strong consultative selling skills with experience in multi stakeholder account management. Ability to develop and execute strategic account plans and deliver complex, integrated creative solutions, including experience putting together multifaceted proposals. Excellent communication, negotiation, networking and relationship building skills with excellent collaboration capability especially with internal stakeholders. Fantastic presentation skills to deliver persuasive, high impact pitches. Previous experience using Salesforce and tools such as is highly desirable. Commercially astute with a passion for FMCG and media innovation. Ability to demonstrate initiative, creativity, and resilience in achieving targets. Willingness to regularly travel and attend industry events and client meetings. Other information Company Benefits and Initiatives Include: 25 days annual leave in addition to bank holidays - increasing by one additional day after 6 years, up to a maximum of 30 days. An additional day of leave for you to take on a cultural celebration day or on your birthday if you like. A day for you! At William Reed, we call this our "MeDay". A volunteer day to take for supporting a chosen charity and giving back to the community. Opportunity for hybrid working Contributory Pension Life Assurance Scheme Group Income Protection Enhanced family friendly leave pay entitlements Wellbeing benefits, including: A health care cash plan, Employee assistance programme, Virtual GP service and Access to health & wellbeing resources and tools. Cycle to Work Scheme Electric Car Scheme Why work for us We provide a supportive work environment and are committed to maintaining a healthy work/life balance for all of our employees. Working for William Reed means that you will be joining a stable organisation that is committed to developing its employees and brands. We warmly welcome and encourage applications from talented individuals of all backgrounds and characteristics. If you need any support in accessing this opportunity, please do not hesitate to discuss this with us.
Delivery Director, Events and Exhibitions London Leading Global Exhibition, Experiential Events and Display Graphics business seeks an experienced and skilled Delivery Director to take overall responsibility for their Show Ready and Features Project management teams and their associated delivery processes, in the planning & execution of a significant array of Design, Build & Graphics projects on high profile Events and Exhibitions across the UK and Europe. You must be a proven Account Director or Project Delivery leader with Exhibitions or Graphics Industry experience, accustomed to working in a fast paced, dynamically exciting and fluid environment, as you ll be leading teams to create some of the most engaging environments in the world, spanning exhibitions, events & sales conferences of all sizes. This is a new role, pivotal in managing the continued expansion & effectiveness of the Show Ready and Features Project management teams, as you will be the cornerstone of efficient and effective business operations, charged with leading the day-to-day activities of circa 15 geographically diverse personnel, including Structural Designers & Project Managers, ensuring that the department runs smoothly and efficiently, whilst aligning departmental operational goals within the wider Company objectives. Beyond the daily logistics of managing the team, you will play a crucial role in the business strategic planning, working closely with the Sales and Account management teams to develop and implement strategies that enhance operational efficiency and contribute to the Company s growth, whilst maintaining their standardisation and simplification objectives. Responsibilities; Planning, monitoring, mentoring and leading staff in the day-to-day operations to ensure efficient and effective functioning, with seamless collaboration and coordination across the wider operational teams. Working closely with the Graphics Delivery Director to collaborate on the use of on-site labour, evaluating the efficiency of existing business procedures and implementing improvements to optimise productivity. Developing long-term operational strategies and aligning them with the broader business objectives, whilst setting strategic goals for operational activities to drive the overall growth and profitability of the Company. Communicating policies and directives to managers and staff, fostering a culture of continuous improvement and identifying ways to enhance customer service, satisfaction and a positive experience for all Clients. Managing risks effectively and implementing measures to mitigate potential threats, whilst working as part of the overall Operations team which will include Ops planning, Account Management, Onsite delivery and Venue stakeholder liaison to effectively deliver the overall projects. Ideally possessing a good working knowledge of venue regulations, you must have leadership experience working within a similar role in a fast paced and rapidly changing environment. You must be proficient with software, including Microsoft Office, have exceptional communication skills and be accustomed to working with multiple stakeholders including Marketing, Creative, Production, Digital & Installation. You will demonstrate a robust and instantly engaging personality, that s complemented by strong leadership & administrative skills and a very keen eye for detail. Ideally possessing demonstrable experience within an existing Exhibition Design and Build environment, you ll be independent, robust and communicative, with a proven ability for managing major Brand Clients, via inhouse/outsource Production environments and installation teams. Ideally, you ll also have a strong technical appreciation of the Graphics industry, as your teams will be liaising with the Studio and Creative functions on the development of concepts, working closely and collaboratively with other colleagues in the Business to deliver complete and fully integrated project solutions. Whilst possessing flair, imagination and the energy to multi-task, it is imperative that you have strong operational acumen & an astute Business understanding, displaying a professional approach to work, appearance and leadership, functioning under pressure and remaining calm, with a clear ability to prioritise and to communicate highly effectively at all levels. In a hybrid role, you will be based from their impressive operation at the London ExCel, managing a diversely located team of Structural Designers & Project Managers, whilst also working away from home periodically to manage/deliver projects across the UK and Europe, so whilst experience is key, flexibility and a sense of humour is also considered essential ! An impressive Global Business with strong market recognition, this is a fabulous opportunity to join a dynamic and empowered team in the continued development of your career potential within the Exhibitions, Events and Graphics arena. Delivery, Account, Project, Director, Manager, Features, Exhibition, Events, Large Format, Digital, Print, Signage, Wide Format, Display Graphics, Installation, Design and Build, Show Ready, Features, Venue
Feb 27, 2026
Full time
Delivery Director, Events and Exhibitions London Leading Global Exhibition, Experiential Events and Display Graphics business seeks an experienced and skilled Delivery Director to take overall responsibility for their Show Ready and Features Project management teams and their associated delivery processes, in the planning & execution of a significant array of Design, Build & Graphics projects on high profile Events and Exhibitions across the UK and Europe. You must be a proven Account Director or Project Delivery leader with Exhibitions or Graphics Industry experience, accustomed to working in a fast paced, dynamically exciting and fluid environment, as you ll be leading teams to create some of the most engaging environments in the world, spanning exhibitions, events & sales conferences of all sizes. This is a new role, pivotal in managing the continued expansion & effectiveness of the Show Ready and Features Project management teams, as you will be the cornerstone of efficient and effective business operations, charged with leading the day-to-day activities of circa 15 geographically diverse personnel, including Structural Designers & Project Managers, ensuring that the department runs smoothly and efficiently, whilst aligning departmental operational goals within the wider Company objectives. Beyond the daily logistics of managing the team, you will play a crucial role in the business strategic planning, working closely with the Sales and Account management teams to develop and implement strategies that enhance operational efficiency and contribute to the Company s growth, whilst maintaining their standardisation and simplification objectives. Responsibilities; Planning, monitoring, mentoring and leading staff in the day-to-day operations to ensure efficient and effective functioning, with seamless collaboration and coordination across the wider operational teams. Working closely with the Graphics Delivery Director to collaborate on the use of on-site labour, evaluating the efficiency of existing business procedures and implementing improvements to optimise productivity. Developing long-term operational strategies and aligning them with the broader business objectives, whilst setting strategic goals for operational activities to drive the overall growth and profitability of the Company. Communicating policies and directives to managers and staff, fostering a culture of continuous improvement and identifying ways to enhance customer service, satisfaction and a positive experience for all Clients. Managing risks effectively and implementing measures to mitigate potential threats, whilst working as part of the overall Operations team which will include Ops planning, Account Management, Onsite delivery and Venue stakeholder liaison to effectively deliver the overall projects. Ideally possessing a good working knowledge of venue regulations, you must have leadership experience working within a similar role in a fast paced and rapidly changing environment. You must be proficient with software, including Microsoft Office, have exceptional communication skills and be accustomed to working with multiple stakeholders including Marketing, Creative, Production, Digital & Installation. You will demonstrate a robust and instantly engaging personality, that s complemented by strong leadership & administrative skills and a very keen eye for detail. Ideally possessing demonstrable experience within an existing Exhibition Design and Build environment, you ll be independent, robust and communicative, with a proven ability for managing major Brand Clients, via inhouse/outsource Production environments and installation teams. Ideally, you ll also have a strong technical appreciation of the Graphics industry, as your teams will be liaising with the Studio and Creative functions on the development of concepts, working closely and collaboratively with other colleagues in the Business to deliver complete and fully integrated project solutions. Whilst possessing flair, imagination and the energy to multi-task, it is imperative that you have strong operational acumen & an astute Business understanding, displaying a professional approach to work, appearance and leadership, functioning under pressure and remaining calm, with a clear ability to prioritise and to communicate highly effectively at all levels. In a hybrid role, you will be based from their impressive operation at the London ExCel, managing a diversely located team of Structural Designers & Project Managers, whilst also working away from home periodically to manage/deliver projects across the UK and Europe, so whilst experience is key, flexibility and a sense of humour is also considered essential ! An impressive Global Business with strong market recognition, this is a fabulous opportunity to join a dynamic and empowered team in the continued development of your career potential within the Exhibitions, Events and Graphics arena. Delivery, Account, Project, Director, Manager, Features, Exhibition, Events, Large Format, Digital, Print, Signage, Wide Format, Display Graphics, Installation, Design and Build, Show Ready, Features, Venue
At Gopuff, we don't just deliver products; we deliver efficiency. Since 2013, we've pioneered the "Instant Needs" category, turning what used to be a 45-minute errand into a 15-minute solution. We are a tech-first, operationally obsessed engine that is fundamentally changing how the world shops. Now, we're looking for a Brand Partnerships Associate to join the front lines of our Growth team. This isn't a role for someone who wants a manual; it's for a builder who wants to write one. We are building one of the world's most innovative Retail Media Networks. You won't just be "managing accounts"; you will be an architect of revenue. You'll sit at the intersection of data, brands, and real-world logistics, turning our digital shelf space into a high-growth engine for global CPG giants and local favourites alike. We value drive over pedigree and ego-less collaboration over competition. At Gopuff, data is for empowerment, not gatekeeping. We have zero room for arrogance, but infinite space for curiosity, grit, and a "no job too small" mindset. If you're a high-performer who feels stifled by slow-moving corporate machines, this role is for you. You thrive in the "grey area" of ambiguity and are energised by the prospect of leaving a lasting mark on a disruptive industry. You will: Build deep, trusted relationships with brands, acting as a strategic partner who understands their goals and translates them into impactful advertising solutions on Gopuff. Own and evolve day-to-day ads operations, with the freedom to experiment, optimise, and improve how campaigns are planned, executed, and measured across Gopuff's ad ecosystem. Negotiate and grow advertising investment, confidently pitching opportunities, unlocking incremental budgets, and driving sustainable revenue growth. Innovate how ad revenue is grown on Gopuff, testing new ideas, formats, and commercial models rather than relying on a fixed playbook. Collaborate across teams to turn ambition into action, working with category, merchandising, and operations to align ads with broader business priorities. Bring drive, curiosity, and ownership, thriving in ambiguity and helping shape what "great" looks like for the future of Gopuff's UK ads business You have: 2-3 years of experience in a commercial, revenue-driving role, such as media sales, retail media, FMCG trade marketing, e-commerce partnerships, or adjacent B2B environments. A strong commercial and analytical mindset - comfortable using data to size opportunities, tell a story, and influence investment decisions. Proven ability to build and grow relationships, whether with brands, partners, or internal stakeholders, and turn trust into long-term engagement. A builder's mentality - excited by ambiguity, motivated to test new ideas, and energised by creating playbooks rather than following them. Confidence in communicating and negotiating, able to pitch, challenge, and align stakeholders with clarity and credibility. High ownership and ambition, with the drive to push beyond targets and help shape the future of a fast-growing ads business. Benefits: We offer comprehensive medical, dental, vision and Mental health support to all eligible employees. Company RSUs (Restricted Stock Units) Gopuff employee rewards (including some great brand partnership deals) Annual performance appraisal and bonus Company Summary & EEOC Statement: At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it; stuff happens. But that's where we come in, delivering all your wants and needs in just minutes. And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you're hearing? Then join us on Team Blue. Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
Feb 27, 2026
Full time
At Gopuff, we don't just deliver products; we deliver efficiency. Since 2013, we've pioneered the "Instant Needs" category, turning what used to be a 45-minute errand into a 15-minute solution. We are a tech-first, operationally obsessed engine that is fundamentally changing how the world shops. Now, we're looking for a Brand Partnerships Associate to join the front lines of our Growth team. This isn't a role for someone who wants a manual; it's for a builder who wants to write one. We are building one of the world's most innovative Retail Media Networks. You won't just be "managing accounts"; you will be an architect of revenue. You'll sit at the intersection of data, brands, and real-world logistics, turning our digital shelf space into a high-growth engine for global CPG giants and local favourites alike. We value drive over pedigree and ego-less collaboration over competition. At Gopuff, data is for empowerment, not gatekeeping. We have zero room for arrogance, but infinite space for curiosity, grit, and a "no job too small" mindset. If you're a high-performer who feels stifled by slow-moving corporate machines, this role is for you. You thrive in the "grey area" of ambiguity and are energised by the prospect of leaving a lasting mark on a disruptive industry. You will: Build deep, trusted relationships with brands, acting as a strategic partner who understands their goals and translates them into impactful advertising solutions on Gopuff. Own and evolve day-to-day ads operations, with the freedom to experiment, optimise, and improve how campaigns are planned, executed, and measured across Gopuff's ad ecosystem. Negotiate and grow advertising investment, confidently pitching opportunities, unlocking incremental budgets, and driving sustainable revenue growth. Innovate how ad revenue is grown on Gopuff, testing new ideas, formats, and commercial models rather than relying on a fixed playbook. Collaborate across teams to turn ambition into action, working with category, merchandising, and operations to align ads with broader business priorities. Bring drive, curiosity, and ownership, thriving in ambiguity and helping shape what "great" looks like for the future of Gopuff's UK ads business You have: 2-3 years of experience in a commercial, revenue-driving role, such as media sales, retail media, FMCG trade marketing, e-commerce partnerships, or adjacent B2B environments. A strong commercial and analytical mindset - comfortable using data to size opportunities, tell a story, and influence investment decisions. Proven ability to build and grow relationships, whether with brands, partners, or internal stakeholders, and turn trust into long-term engagement. A builder's mentality - excited by ambiguity, motivated to test new ideas, and energised by creating playbooks rather than following them. Confidence in communicating and negotiating, able to pitch, challenge, and align stakeholders with clarity and credibility. High ownership and ambition, with the drive to push beyond targets and help shape the future of a fast-growing ads business. Benefits: We offer comprehensive medical, dental, vision and Mental health support to all eligible employees. Company RSUs (Restricted Stock Units) Gopuff employee rewards (including some great brand partnership deals) Annual performance appraisal and bonus Company Summary & EEOC Statement: At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it; stuff happens. But that's where we come in, delivering all your wants and needs in just minutes. And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you're hearing? Then join us on Team Blue. Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
Our Store Manager is the primary leader responsible for driving sales and providing exceptional customer experiences within the showroom. They lead by example, motivating and developing their team to achieve clearly defined targets on furniture sales and essential attachments. They understand that the customer is at the heart of everything we do and have the natural ability to continually grow their team's capability to enable them to meet our customers' high expectations. They deliver this by providing clear instructions to meet business needs and creating a motivating and inspiring environment where the team feels supported, positively challenged, and capable of delivering exceptional performance. This commitment to high performance is recognised and rewarded through our generous, industry-leading uncapped bonus scheme, which ensures that all our Store Managers are rewarded for their dedication and hard work. About The Role Core Responsibilities Take ownership of overall showroom sales performance and effectively manage all areas of the business to ensure targets are consistently achieved. Maximise showroom profitability by developing a culture where highly motivated individuals can successfully meet and exceed targets. Support continual performance improvement of Retail Sales Advisors and Assistant Store Managers by regularly setting clear expectations and developing the team through sales observations, feedback, training, and reviews. Recruit and onboard industry-leading Retail Sales Advisors by following recruitment and probation guidelines. Ensure the showroom is fully compliant in all areas of Health and Safety, finance, sales, FCA Regulations, GDPR, and stock control. Create a safe, comfortable, and up-to-date trading environment, ensuring the showroom is always ready to trade, displaying the correct promotional activity, and inviting our guests. Work with the team to share their expert knowledge of extensive product ranges and services and provide all customers with an exceptional experience. Utilise systems to ensure all customer information is processed compliantly, efficiently, and correctly following all Oak Furnitureland procedures and policies. Encourage and deliver a seamless omnichannel customer journey by recommending and using digital resources and marketing tools to help customers make informed purchase decisions. Manage daily operations of the showroom, ensuring smooth and efficient functioning. Coordinate with the Visual Merchandising Team to ensure that all displays are up-to-date and visually appealing. Foster a positive and collaborative team environment, encouraging open communication and teamwork. Conduct regular team meetings to update colleagues on performance, new products, and company policies. Develop colleagues using all available tools and resources to ensure all team members have the skills and knowledge required to perform their roles effectively. Analyse sales data and market trends to develop strategies for increasing sales and profitability. Our Store Managers work towards a store target offering uncapped commission rates with a realistic OTE of £50k. Skills and Experience Capable of leading, coaching, and developing a competitive sales team that consistently meets their goals and targets. Effective leader who leads by example and can communicate confidently and clearly through daily management of shop floor behaviours. Build colleague's commitment and energise them to work towards goals and targets. Experience in successfully managing a large turnover retail store, ideally from a furniture retailer or heavily incentivised big-ticket sales environment. Proven track record of delivering successful businesses that operate within a consultative selling environment. Experience in leading sales teams to sell and promote products and services in an informative, engaging, and professional manner by demonstrating in-depth knowledge of the extensive product range. Understanding of the regulatory frameworks associated with this sector and role, with relevant experience enabling the following and delivering of set policies and procedures. Working Hours This is a full-time role working 40 hours per week, 5 out of 7 days (including Saturday and Sunday), with one weekend off every six. This position may suit individuals with previous skills or experience gained from the following roles: Sales Manager, Showroom Manager, Retail Manager or Branch Manager. Exclusive Employee Discounts: Enjoy unbeatable savings on all Oak Furnitureland products after completing your probation period. Generous Holiday Allowance: Benefit from 20 days of holiday each year (including Bank Holidays), giving you ample time to relax and recharge. Celebrate Your Special Day: Take an extra day off to celebrate your birthday or another special occasion important to you! My Rewards Programme: Unlock discounts on essentials and luxuries, from dining out and grocery shopping to entertainment and holidays. Competitive Pension Scheme: Secure your future with a 4% employee contribution, matched by the company. Comprehensive Life Assurance: Receive free coverage worth at least twice your annual salary, ensuring peace of mind up to age 65. Continued Development: Enhance your skills and support your future career advancement with ongoing training and growth opportunities within the company. Supportive Employee Assistance Programme: Access professional counselling services via phone or in person whenever needed. Convenient Free On-site Parking: Enjoy the convenience and ease of free parking at our location. Company Information Oak Furnitureland launched in 2006. Our brand was built on ensuring our customers could access high-quality hardwood furniture at affordable prices, and we were predominantly known for our range of well-crafted cabinetry. Fast-forward to today, and you'll discover our commitment to using quality materials and creating furniture built to last hasn't changed. We still offer great value for money, too, but what you'll discover now is an evolution that's seen us expand our categories and styles of furniture so that we can offer something for every home. Not only do we offer fantastic pieces of furniture for the home, but we are also a great place to work. It is one where colleagues are valued, feel connected to the business, and are provided with an environment where they can flourish, contribute, and develop their careers. To support us, we are guided by our company's purpose of 'helping people make their house a real home', which is underpinned by our values: We are adaptable We are experts We are authentic We are one team We put our customers first. Our mission is to build an open and inclusive work environment where all colleagues have equal opportunity and access to development, progression and growth. We strive to recruit and retain diverse talent representative of our customer demographic. We have an inclusive environment where everyone can be themselves and are driven by the same purpose and values. As we endeavour to create a workplace that reflects our diverse customer base and the communities in which we live and work, we strongly encourage applications from individuals belonging to minority and underrepresented groups. We are committed to fairness in the way we hire new colleagues, and if you require any additional support to help you through the process, we're happy to make the necessary adjustments for anyone who needs them. Please know that any offer is subject to references and a DBS check.
Feb 18, 2026
Full time
Our Store Manager is the primary leader responsible for driving sales and providing exceptional customer experiences within the showroom. They lead by example, motivating and developing their team to achieve clearly defined targets on furniture sales and essential attachments. They understand that the customer is at the heart of everything we do and have the natural ability to continually grow their team's capability to enable them to meet our customers' high expectations. They deliver this by providing clear instructions to meet business needs and creating a motivating and inspiring environment where the team feels supported, positively challenged, and capable of delivering exceptional performance. This commitment to high performance is recognised and rewarded through our generous, industry-leading uncapped bonus scheme, which ensures that all our Store Managers are rewarded for their dedication and hard work. About The Role Core Responsibilities Take ownership of overall showroom sales performance and effectively manage all areas of the business to ensure targets are consistently achieved. Maximise showroom profitability by developing a culture where highly motivated individuals can successfully meet and exceed targets. Support continual performance improvement of Retail Sales Advisors and Assistant Store Managers by regularly setting clear expectations and developing the team through sales observations, feedback, training, and reviews. Recruit and onboard industry-leading Retail Sales Advisors by following recruitment and probation guidelines. Ensure the showroom is fully compliant in all areas of Health and Safety, finance, sales, FCA Regulations, GDPR, and stock control. Create a safe, comfortable, and up-to-date trading environment, ensuring the showroom is always ready to trade, displaying the correct promotional activity, and inviting our guests. Work with the team to share their expert knowledge of extensive product ranges and services and provide all customers with an exceptional experience. Utilise systems to ensure all customer information is processed compliantly, efficiently, and correctly following all Oak Furnitureland procedures and policies. Encourage and deliver a seamless omnichannel customer journey by recommending and using digital resources and marketing tools to help customers make informed purchase decisions. Manage daily operations of the showroom, ensuring smooth and efficient functioning. Coordinate with the Visual Merchandising Team to ensure that all displays are up-to-date and visually appealing. Foster a positive and collaborative team environment, encouraging open communication and teamwork. Conduct regular team meetings to update colleagues on performance, new products, and company policies. Develop colleagues using all available tools and resources to ensure all team members have the skills and knowledge required to perform their roles effectively. Analyse sales data and market trends to develop strategies for increasing sales and profitability. Our Store Managers work towards a store target offering uncapped commission rates with a realistic OTE of £50k. Skills and Experience Capable of leading, coaching, and developing a competitive sales team that consistently meets their goals and targets. Effective leader who leads by example and can communicate confidently and clearly through daily management of shop floor behaviours. Build colleague's commitment and energise them to work towards goals and targets. Experience in successfully managing a large turnover retail store, ideally from a furniture retailer or heavily incentivised big-ticket sales environment. Proven track record of delivering successful businesses that operate within a consultative selling environment. Experience in leading sales teams to sell and promote products and services in an informative, engaging, and professional manner by demonstrating in-depth knowledge of the extensive product range. Understanding of the regulatory frameworks associated with this sector and role, with relevant experience enabling the following and delivering of set policies and procedures. Working Hours This is a full-time role working 40 hours per week, 5 out of 7 days (including Saturday and Sunday), with one weekend off every six. This position may suit individuals with previous skills or experience gained from the following roles: Sales Manager, Showroom Manager, Retail Manager or Branch Manager. Exclusive Employee Discounts: Enjoy unbeatable savings on all Oak Furnitureland products after completing your probation period. Generous Holiday Allowance: Benefit from 20 days of holiday each year (including Bank Holidays), giving you ample time to relax and recharge. Celebrate Your Special Day: Take an extra day off to celebrate your birthday or another special occasion important to you! My Rewards Programme: Unlock discounts on essentials and luxuries, from dining out and grocery shopping to entertainment and holidays. Competitive Pension Scheme: Secure your future with a 4% employee contribution, matched by the company. Comprehensive Life Assurance: Receive free coverage worth at least twice your annual salary, ensuring peace of mind up to age 65. Continued Development: Enhance your skills and support your future career advancement with ongoing training and growth opportunities within the company. Supportive Employee Assistance Programme: Access professional counselling services via phone or in person whenever needed. Convenient Free On-site Parking: Enjoy the convenience and ease of free parking at our location. Company Information Oak Furnitureland launched in 2006. Our brand was built on ensuring our customers could access high-quality hardwood furniture at affordable prices, and we were predominantly known for our range of well-crafted cabinetry. Fast-forward to today, and you'll discover our commitment to using quality materials and creating furniture built to last hasn't changed. We still offer great value for money, too, but what you'll discover now is an evolution that's seen us expand our categories and styles of furniture so that we can offer something for every home. Not only do we offer fantastic pieces of furniture for the home, but we are also a great place to work. It is one where colleagues are valued, feel connected to the business, and are provided with an environment where they can flourish, contribute, and develop their careers. To support us, we are guided by our company's purpose of 'helping people make their house a real home', which is underpinned by our values: We are adaptable We are experts We are authentic We are one team We put our customers first. Our mission is to build an open and inclusive work environment where all colleagues have equal opportunity and access to development, progression and growth. We strive to recruit and retain diverse talent representative of our customer demographic. We have an inclusive environment where everyone can be themselves and are driven by the same purpose and values. As we endeavour to create a workplace that reflects our diverse customer base and the communities in which we live and work, we strongly encourage applications from individuals belonging to minority and underrepresented groups. We are committed to fairness in the way we hire new colleagues, and if you require any additional support to help you through the process, we're happy to make the necessary adjustments for anyone who needs them. Please know that any offer is subject to references and a DBS check.
