Probate Case Manager

Probate Case Manager

Starting at £50k + quarterly bonus 6%

Full Time, Permanent

Flexible Working - Fully Remote, Bristol Office or the Bristol Office with hybrid working options available

We are looking for an experienced Probate Case Manager to join us at an extremely exciting time in the business s growth, to help us deliver our award-winning estate administration service to our clients.

At Kings Court Trust, we pride ourselves on flexibility and transparency for our clients and employees. Our products are offered in a flat fee structure, meaning that whilst our employees work on challenging caseloads, you don t work in a fee earning model. This allows us to offer flexibility, hybrid working and a fantastic work-life balance.

About Us

Kings Court Trust aims to be the most successful and respected estate administration business in the UK. A regulated business founded in 2002, we only do one thing, estate administration.

Our business has a crystal-clear vision, to be the service provider that every bereaved family turns to and is totally focused on its purpose, helping families to move on following a bereavement. We are committed to transparent and fair pricing and customers are at the heart of everything that we do.

We add value to our partners business propositions and provide their clients with innovative, highly focused customer service. Our business partners include Will writers, financial advisers, financial corporates, funeral directors and solicitors (through our long-standing Title Research brand).

As a Probate Case Manager, you will be:

• Owning a complex case load of approximately 40 files
• Due to the nature of the business partners we work with, the caseload you will be responsible for will be very varied and develop the knowledge of even the most experienced case managers
• Coaching, mentoring and developing our team of case managers
• Work closely with our Legal Services Director on unique and complex matters

The Ideal Candidate:

Qualifications are desirable but not essential. We are looking for individuals with a solid probate administration or technical background, but you must have some of the following experience:

• Extensive end-to-end probate administration
• Managing escalations and technical questions
• Several years in a customer service or private client focused environment

What We Offer:

• 25 days plus bank holidays, increasing annually to 30
• Health Cash Plan Cash back for Dental, optical, and other treatments
• Employee discounts across a range of high street products
• Variety of salary sacrifice benefits such as tech vouchers, dental and holiday buy
• Income protection insurance
• Life assurance policy
• Enhanced family leave
• Cycle to work scheme
• Employee Assistance Programme
• Flexible working options across most roles

If this role sounds like the perfect role for you, then get in touch and apply today!