Assistant Store Manager, Bond Street

Do you want to be part of a luxury retail environment? Are you intent on delivering remarkable customer service while directing a team towards their goals? If so, we invite you to explore the opportunity to join Bang & Olufsen as our new Assistant Store Manager.

As our new Assistant Store Manager, you will be an integral part to the effective operation of this store. As well as mentoring the sales team and enhancing their performance, you will be a motivating sales agent, demonstrating high-quality customer service and product knowledge - leading from the front and supporting the Store Manager.

Key responsibilities:

• Support the Store Manager daily and guide the store sales team by example
• Mentor and inspire the sales team to consistently reach and meet targets
• Welcome, present and sell Bang & Olufsen products, ensuring a high-quality customer experience throughout the sales journey
• Promote both Bang & Olufsen and 3rd party products (Solution sales)
• Build rapport with key customers, working side-by-side with Brand Specialists to understand customers' audio-visual interests and requirements
• Create a positive, collaborative culture for the sales team to thrive
• Support in building an annual marketing and activation calendar, including building rapport with local partners and neighboring stores, acting as an ambassador for the brand in and outside the store

What you bring

We're seeking someone with sales and 5 years management or similar experience from a premium or luxury retail environment. An interest in music and audio products is also a valuable asset.

Moreover, you:

• Are gregarious, able to relate and connect with people from all backgrounds.
• Focus on delivering great customer service, willingness to ensure customers' expectations are exceeded
• Possess great team spirit and a professional attitude
• Experience with Microsoft 365 including Sales CRM
• Excel in representing a high-end brand, high service level, and comfortable with smart dressing
• Have an interest in the luxury lifestyle sector and audio-visual products.
• Fluent verbal and written communication in English

What we offer

As our new Assistant Store Manager, you will be joining our Sales team who are based in London and consist of a broad array of commercial profiles, account managers and marketing. You will interact with the store manager, store team, local country team and a number of global functions in Head Office.

With approximately 1,000 employees, Bang & Olufsen is an agile company that gives room for individual flexibility and decision-making. Our hierarchy is flat, and our communication is open and trustworthy. We believe in mutual respect, and with a unique pool of people from over 55 countries, we aim to build a more inclusive workplace to grow both professionally and as a company, driving innovation forward.

Compensation: Competitive salary and benefits package
Location: London, United Kingdom
Start date: As soon as possible.
Travel: Minimum travel.

How to apply
Submit your CV and application in English by pressing the 'Apply' button. Applications are assessed continuously, so please apply as soon as possible and no later than 28th February 2025.

At Bang & Olufsen, we believe in equal opportunities for all. We encourage applicants to focus on their qualifications, skills, and experience when submitting their CVs. Please refrain from including personal information such as photographs, marital status, or gender. Our hiring decisions are based solely on merit, and we are committed to fostering a diverse and inclusive workplace where everyone has an equal chance to succeed. Even if you don't meet all the listed requirements, we encourage you to apply if you feel you have the potential to support and help build Bang & Olufsen's future. We look forward to hearing from you!

If you want to know more about the position, you are welcome to contact our Global TA Manager, Grant Stevens-Bulmer on . Please do not send your CV and application to this e-mail directly as these will not be taken into consideration.

Read more about our recruitment process and explore your career opportunities within Bang & Olufsen here .

Bang & Olufsen has, for 100 years, developed luxury audio products that change moods and inspire minds. With offices in Denmark (headquartered in Struer) and the rest of the world, Bang & Olufsen is determined to create products that push the boundaries of audio technology. To this day, every product is still characterized by the unique combination of beautiful sound, timeless design and unrivalled craftmanship.