Location This position is located at Unit MS6 Cranbourne St, Brighton BN12RG United Kingdom Role Summary The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters "Peers Training Peers" philosophy. What You'll Be Doing People: Ability to recruit, motivate, develop and lead a team Manage aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counseling and Disciplinary actions) Recognise and develop talented individuals for advancement and growth within the organisation Uphold Company standards and act as a positive role model to others Leadership & Communication: Model the way by inspiring, motivating and encouraging teamwork Conduct productive daily meetings to ensure that goals are met Effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions Possess excellent communication skills in both written and verbal form Managing the Environment: Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by uphold the Company's customer service standard Operations: Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals by overseeing adherence to loss prevention practices Assist in upholding Company Health & Safety regulations at all times in order to protect employees and customers against accidents and incidents Merchandising & Display: Manage aspects of the assigned department in collaboration with the Department Manager (if applicable) or Visual Merchandising Manager with regard to: training, shipment placement, markdowns, transfers, merchandising and store standards Understand and interpret current fashion trends in local markets in order to generate creative solutions Take an active role in ensuring floor sets for the department are well organised and scheduled appropriately Commercial Awareness: Maximise departmental sales through analytical and creative management of merchandise from receipt to sales Utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends Demonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a management role working in a fast paced, high volume fashion retail environment Demonstrates strong operational skills An understanding of the Urban Outfitters culture and its appeal to the local market Ability to drive sales through excellent service, strong visual presentation, and a full understanding of the business The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Dec 17, 2025
Full time
Location This position is located at Unit MS6 Cranbourne St, Brighton BN12RG United Kingdom Role Summary The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters "Peers Training Peers" philosophy. What You'll Be Doing People: Ability to recruit, motivate, develop and lead a team Manage aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counseling and Disciplinary actions) Recognise and develop talented individuals for advancement and growth within the organisation Uphold Company standards and act as a positive role model to others Leadership & Communication: Model the way by inspiring, motivating and encouraging teamwork Conduct productive daily meetings to ensure that goals are met Effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions Possess excellent communication skills in both written and verbal form Managing the Environment: Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by uphold the Company's customer service standard Operations: Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals by overseeing adherence to loss prevention practices Assist in upholding Company Health & Safety regulations at all times in order to protect employees and customers against accidents and incidents Merchandising & Display: Manage aspects of the assigned department in collaboration with the Department Manager (if applicable) or Visual Merchandising Manager with regard to: training, shipment placement, markdowns, transfers, merchandising and store standards Understand and interpret current fashion trends in local markets in order to generate creative solutions Take an active role in ensuring floor sets for the department are well organised and scheduled appropriately Commercial Awareness: Maximise departmental sales through analytical and creative management of merchandise from receipt to sales Utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends Demonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a management role working in a fast paced, high volume fashion retail environment Demonstrates strong operational skills An understanding of the Urban Outfitters culture and its appeal to the local market Ability to drive sales through excellent service, strong visual presentation, and a full understanding of the business The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 17, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
As an Assistant Store Manager at Vision Express, you'll support the Store Manager in overseeing the daily operations of the store. This can include managing the team, ensuring excellent customer service, achieving sales targets, and maintaining the high standards of visual merchandising and store presentation. You'll assist with administrative tasks such as stock ordering and management, cash handling and reporting. You'll play a key role in creating a positive and productive work environment, ensuring the store meets the business objectives. All our colleagues play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Show strong leadership and management skills to be able to support your colleagues in store Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Monitor and analyse sales performance data to identify areas for improvement Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Private Medical Cover for you Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash plan, Additional Life Cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme
Dec 17, 2025
Full time
As an Assistant Store Manager at Vision Express, you'll support the Store Manager in overseeing the daily operations of the store. This can include managing the team, ensuring excellent customer service, achieving sales targets, and maintaining the high standards of visual merchandising and store presentation. You'll assist with administrative tasks such as stock ordering and management, cash handling and reporting. You'll play a key role in creating a positive and productive work environment, ensuring the store meets the business objectives. All our colleagues play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Show strong leadership and management skills to be able to support your colleagues in store Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Monitor and analyse sales performance data to identify areas for improvement Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Private Medical Cover for you Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash plan, Additional Life Cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme
As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About you Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About us Morrisons acquired the McColl's business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl's, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we're always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact
Dec 17, 2025
Full time
As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About you Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About us Morrisons acquired the McColl's business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl's, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we're always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact
A leading retail company in the United Kingdom seeks a Customer Proposition Manager to design and deliver innovative, tech-led retail experiences. In this role, you will lead pilots and collaborate across teams to make shopping easier and more connected. The ideal candidate is customer-focused, innovative, and experienced in managing projects. Enjoy a supportive work environment and benefits including a colleague discount, competitive holiday allowance, and well-being support.
Dec 17, 2025
Full time
A leading retail company in the United Kingdom seeks a Customer Proposition Manager to design and deliver innovative, tech-led retail experiences. In this role, you will lead pilots and collaborate across teams to make shopping easier and more connected. The ideal candidate is customer-focused, innovative, and experienced in managing projects. Enjoy a supportive work environment and benefits including a colleague discount, competitive holiday allowance, and well-being support.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 17, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Job Title: JIB Approved Electricians Location: Wrexham Business Area: Contracting About Quartzelec Quartzelec Ltd is a leading provider of technical engineering services, specialising in electrical contracting and the repair and maintenance of motors and generators. With a strong reputation across the UK, we deliver complex, high-quality solutions for a broad range of industrial and commercial clients. The Role As part of our continued growth, we're seeking JIB Approved Electricians to join our expanding teams based in Wrexham. You'll play a critical role in delivering installation and testing services across sites throughout the UK. Reporting to: Contracts Manager Location Flexibility: Wrexham based but with the willingness to travel and work away from home on a project-dependent basis is essential. Key Responsibilities Interpret and work directly from drawings and scopes of work Carry out commercial and industrial installations and testing Maintain high standards of workmanship and compliance Support project delivery targets, including occasional overtime You will have Time-served electrical apprenticeship - C&G / BTEC/ NVQ or similar Minimum of 3 years' experience in a similar role JIB Approved Electrician status (Electrician grade may be considered) 18th Edition Wiring Regulations (BS 7671:2018) C&G 2391 (or current equivalent qualification in testing and inspection) Understanding of BS 7671 and GN3 CP1 (Healthcare sector competent person) - desirable Full UK Driving Licence Strong communication skills (verbal and written) Self-motivated and able to work both independently and as part of a team Experience in periodic inspections, testing, and reporting Committed to high standards in health, safety, and environmental compliance We can offer you A unique experience working for a business that values autonomy by gifting employee's with responsibility and ownership in their field of speciality. An excellent benefits package is the norm. Based on the Joint Industry board (JIB) standards of pay and benefits we also comply with the working hours Monday to Friday 37.5 hours per week plus uncapped overtime opportunities. Also included is: 24 Days holiday entitlement Career Development and training JIB Pension / sick / Health care and Life insurance packages Gym subsidy payment Enhanced company contribution pension scheme Health Assessments Employee Assistance Programme Access to substantial number of courses and training events Application process: To apply to the role, please submit an updated CV following the 'apply' button. Strictly no agencies please. Job Types: Full-time, Permanent Pay: From £17.68 per hour Expected hours: 37.5 per week Benefits: Bereavement leave Casual dress Company events Company pension Enhanced maternity leave Gym membership Health & wellbeing programme Life insurance On-site parking Paid volunteer time Private medical insurance Referral programme Sick pay Schedule: Day shift Overtime Experience: electrical: 3 years (required) Licence/Certification: Driving Licence (required) Work Location: In person
Dec 17, 2025
Full time
Job Title: JIB Approved Electricians Location: Wrexham Business Area: Contracting About Quartzelec Quartzelec Ltd is a leading provider of technical engineering services, specialising in electrical contracting and the repair and maintenance of motors and generators. With a strong reputation across the UK, we deliver complex, high-quality solutions for a broad range of industrial and commercial clients. The Role As part of our continued growth, we're seeking JIB Approved Electricians to join our expanding teams based in Wrexham. You'll play a critical role in delivering installation and testing services across sites throughout the UK. Reporting to: Contracts Manager Location Flexibility: Wrexham based but with the willingness to travel and work away from home on a project-dependent basis is essential. Key Responsibilities Interpret and work directly from drawings and scopes of work Carry out commercial and industrial installations and testing Maintain high standards of workmanship and compliance Support project delivery targets, including occasional overtime You will have Time-served electrical apprenticeship - C&G / BTEC/ NVQ or similar Minimum of 3 years' experience in a similar role JIB Approved Electrician status (Electrician grade may be considered) 18th Edition Wiring Regulations (BS 7671:2018) C&G 2391 (or current equivalent qualification in testing and inspection) Understanding of BS 7671 and GN3 CP1 (Healthcare sector competent person) - desirable Full UK Driving Licence Strong communication skills (verbal and written) Self-motivated and able to work both independently and as part of a team Experience in periodic inspections, testing, and reporting Committed to high standards in health, safety, and environmental compliance We can offer you A unique experience working for a business that values autonomy by gifting employee's with responsibility and ownership in their field of speciality. An excellent benefits package is the norm. Based on the Joint Industry board (JIB) standards of pay and benefits we also comply with the working hours Monday to Friday 37.5 hours per week plus uncapped overtime opportunities. Also included is: 24 Days holiday entitlement Career Development and training JIB Pension / sick / Health care and Life insurance packages Gym subsidy payment Enhanced company contribution pension scheme Health Assessments Employee Assistance Programme Access to substantial number of courses and training events Application process: To apply to the role, please submit an updated CV following the 'apply' button. Strictly no agencies please. Job Types: Full-time, Permanent Pay: From £17.68 per hour Expected hours: 37.5 per week Benefits: Bereavement leave Casual dress Company events Company pension Enhanced maternity leave Gym membership Health & wellbeing programme Life insurance On-site parking Paid volunteer time Private medical insurance Referral programme Sick pay Schedule: Day shift Overtime Experience: electrical: 3 years (required) Licence/Certification: Driving Licence (required) Work Location: In person
Overview Located in the heart of Cardiff, our vibrant café serves exceptional coffee, teas, specialty drinks, bubble teas, artisan bakery treats, and fresh gelato. We create a welcoming space where quality, creativity, and service come together to celebrate great taste and experience. Responsibilities We are seeking a motivated and hands-on Store Manager to lead daily operations, manage an enthusiastic team, and drive excellence in both service and sales. The ideal candidate will bring a dynamic blend of hospitality experience, commercial awareness, and an eye for detail in presentation and product placement. Key Responsibilities Lead, train, and motivate the store team to deliver exceptional customer service. Oversee daily operations: opening, closing, inventory management, and merchandising. Ensure consistent product quality across all offerings - from barista coffee to bubble tea and gelato. Manage staff scheduling, payroll reporting, and performance reviews efficiently. Drive sales growth through great customer engagement and creative display management. Uphold high standards of hygiene, safety, and store appearance. Support product development, marketing, and seasonal promotions. Benefits Benefits & Perks Competitive salary aligned with experience. Profit-sharing incentive based on store performance. Comprehensive training and ongoing professional development. Employee discounts across drinks and desserts. Opportunities for career growth within our expanding brand. How to Apply Send your CV and a short note about why you'd be a great fit for our Cardiff café to HR at thebrewfactory co uk
Dec 17, 2025
Full time
Overview Located in the heart of Cardiff, our vibrant café serves exceptional coffee, teas, specialty drinks, bubble teas, artisan bakery treats, and fresh gelato. We create a welcoming space where quality, creativity, and service come together to celebrate great taste and experience. Responsibilities We are seeking a motivated and hands-on Store Manager to lead daily operations, manage an enthusiastic team, and drive excellence in both service and sales. The ideal candidate will bring a dynamic blend of hospitality experience, commercial awareness, and an eye for detail in presentation and product placement. Key Responsibilities Lead, train, and motivate the store team to deliver exceptional customer service. Oversee daily operations: opening, closing, inventory management, and merchandising. Ensure consistent product quality across all offerings - from barista coffee to bubble tea and gelato. Manage staff scheduling, payroll reporting, and performance reviews efficiently. Drive sales growth through great customer engagement and creative display management. Uphold high standards of hygiene, safety, and store appearance. Support product development, marketing, and seasonal promotions. Benefits Benefits & Perks Competitive salary aligned with experience. Profit-sharing incentive based on store performance. Comprehensive training and ongoing professional development. Employee discounts across drinks and desserts. Opportunities for career growth within our expanding brand. How to Apply Send your CV and a short note about why you'd be a great fit for our Cardiff café to HR at thebrewfactory co uk
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The Manager, Clinical and Pharmacovigilance Quality Assurance for Pharmacovigilance (PV) system is a significant contributor to Global Quality and is responsible for coordinating activities to regularly verify that Jazz PV system Vendors, commercial partners and Jazz Global R&D/Quality and other teams are operating in line applicable regulations, industry standards, Jazz policies, procedures, and quality standards in support of the Quality Management System & PV system. In addition, the Manager will support Global Quality/ R&D leaders in providing strategic input and tactical implementation for pharmacovigilance system activities and projects, identify and communicate compliance risks, oversee action plans to mitigate risks (if applicable), and be actively involved in inspections and inspection-readiness activities. This person will participate in interdepartmental teams meetings and at times may be asked to perform activities to support other GxP areas, quality operations, and global quality systems. Essential Functions Gain and maintain professional expertise and knowledge of local and international regulations relative to pharmacovigilance system and quality Contribute to the execution of Global PV system audit strategy, and implementation within the Quality Management System Perform reviews on internal and external SOPs; participate in the development of SOPs for Quality or PV System stakeholders Support updates of the quality related sections in the Pharmacovigilance System Master File (PSMF) or similar documents Perform execute and evaluate PV-System auditee risk assessments Coordinate and implement strategic audit plans for pharmacovigilance system activities that include service providers, vendors, business partner, and internal audits. For pharmacovigilance system audits conducted directly by Jazz personnel or conducted by a vendor on behalf of Jazz (external audits) participate as auditor/co-auditor and/or manage the relationship with the vendor. Present QA findings/observations to in-house staff and, if appropriate, to the responsible service provider, vendor, or partner company. Contribute to the evaluation of corrective and preventative action (CAPA) findings to identify quality-related signals and trends for improvement; ensure adequate and timely closure of CAPAs generated from audits. Participate in inspection readiness and inspections as assigned. May perform one or more inspection roles during an inspection (e.g. inspection readiness training, runner, scribe, backroom lead, SME preparation, QA checks, etc.) Identify and escalate critical quality issues to senior Quality management Contribute to the development of continuous quality process improvements and the identification of identifying root causes for investigations and effectiveness checks if appropriate Represent CPVQA within interdepartmental teams / project groups and innovation projects Maintain current training in accordance with the training curriculum This position may require up to 30% travel Required Knowledge, Skills, and Abilities Established Pharmacovigilance or Quality professional Strong GVP knowledge & expertise Excellent written and verbal communications skills Ability to work in an entrepreneurial and fast-paced culture. GVP auditing experience is preferred. GVP lead auditor certification is desirable. Self-directed and ability to take action as needed with oversight. Ability to collaborate and partner with various internal and external business partners Ability to work in a team environment. Disciplined, detail orientated, and strong time management skills Knowledge of post-authorization commitment requirements is preferred (Phase IV, PASS Studies) and Managed Access Programs (PSPs/MRPs, Early access etc.) is desirable. Knowledge and experience with GCP, GLP, and GDP is a plus. Inspection experience with FDA, MHRA (or other EU Competent Authorities); experience with emerging markets Regulatory Authority such as PMDA a plus. Required/Preferred Education and Licenses Bachelor's degree in a related field is required; Master's degree in management, leadership or scientific discipline a plus. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Dec 17, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The Manager, Clinical and Pharmacovigilance Quality Assurance for Pharmacovigilance (PV) system is a significant contributor to Global Quality and is responsible for coordinating activities to regularly verify that Jazz PV system Vendors, commercial partners and Jazz Global R&D/Quality and other teams are operating in line applicable regulations, industry standards, Jazz policies, procedures, and quality standards in support of the Quality Management System & PV system. In addition, the Manager will support Global Quality/ R&D leaders in providing strategic input and tactical implementation for pharmacovigilance system activities and projects, identify and communicate compliance risks, oversee action plans to mitigate risks (if applicable), and be actively involved in inspections and inspection-readiness activities. This person will participate in interdepartmental teams meetings and at times may be asked to perform activities to support other GxP areas, quality operations, and global quality systems. Essential Functions Gain and maintain professional expertise and knowledge of local and international regulations relative to pharmacovigilance system and quality Contribute to the execution of Global PV system audit strategy, and implementation within the Quality Management System Perform reviews on internal and external SOPs; participate in the development of SOPs for Quality or PV System stakeholders Support updates of the quality related sections in the Pharmacovigilance System Master File (PSMF) or similar documents Perform execute and evaluate PV-System auditee risk assessments Coordinate and implement strategic audit plans for pharmacovigilance system activities that include service providers, vendors, business partner, and internal audits. For pharmacovigilance system audits conducted directly by Jazz personnel or conducted by a vendor on behalf of Jazz (external audits) participate as auditor/co-auditor and/or manage the relationship with the vendor. Present QA findings/observations to in-house staff and, if appropriate, to the responsible service provider, vendor, or partner company. Contribute to the evaluation of corrective and preventative action (CAPA) findings to identify quality-related signals and trends for improvement; ensure adequate and timely closure of CAPAs generated from audits. Participate in inspection readiness and inspections as assigned. May perform one or more inspection roles during an inspection (e.g. inspection readiness training, runner, scribe, backroom lead, SME preparation, QA checks, etc.) Identify and escalate critical quality issues to senior Quality management Contribute to the development of continuous quality process improvements and the identification of identifying root causes for investigations and effectiveness checks if appropriate Represent CPVQA within interdepartmental teams / project groups and innovation projects Maintain current training in accordance with the training curriculum This position may require up to 30% travel Required Knowledge, Skills, and Abilities Established Pharmacovigilance or Quality professional Strong GVP knowledge & expertise Excellent written and verbal communications skills Ability to work in an entrepreneurial and fast-paced culture. GVP auditing experience is preferred. GVP lead auditor certification is desirable. Self-directed and ability to take action as needed with oversight. Ability to collaborate and partner with various internal and external business partners Ability to work in a team environment. Disciplined, detail orientated, and strong time management skills Knowledge of post-authorization commitment requirements is preferred (Phase IV, PASS Studies) and Managed Access Programs (PSPs/MRPs, Early access etc.) is desirable. Knowledge and experience with GCP, GLP, and GDP is a plus. Inspection experience with FDA, MHRA (or other EU Competent Authorities); experience with emerging markets Regulatory Authority such as PMDA a plus. Required/Preferred Education and Licenses Bachelor's degree in a related field is required; Master's degree in management, leadership or scientific discipline a plus. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
FRENCH SELECTION (FS) Cycling Events Manager Location: Walton-on-Thames Salary: around £40,000 per annum depending on experience Ref: 5503F To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5503F The Company: You will be working for a dynamic South-West London based company delivering tailored outdoor and cycling event packages both in the UK and internationally. Main duties: Managing events of all sizes from concept through to completion, ensuring client satisfaction and financial outcomes of each project The Role: - Plan, secure, and deliver outdoors private, corporate or charity events end to end - Manage all administrative aspects with meticulous attention to detail - Develop and nurture relationships with travel and accommodation providers - Think out of the box and support broader business activities beyond your role The Candidate: - Knowledge and passion for cycling - Essential - Able to commute to South-West London / Surrey - Creative problem solving ability and excellent organisational skills - Ability to manage multiple projects and meet tight deadlines - Proactive, confident and dynamic personality - IT literate Confident with Microsoft Excel The Salary: around £40,000 per annum depending on experience plus Benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic. JBRP1_UKTJ
Dec 17, 2025
Full time
FRENCH SELECTION (FS) Cycling Events Manager Location: Walton-on-Thames Salary: around £40,000 per annum depending on experience Ref: 5503F To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5503F The Company: You will be working for a dynamic South-West London based company delivering tailored outdoor and cycling event packages both in the UK and internationally. Main duties: Managing events of all sizes from concept through to completion, ensuring client satisfaction and financial outcomes of each project The Role: - Plan, secure, and deliver outdoors private, corporate or charity events end to end - Manage all administrative aspects with meticulous attention to detail - Develop and nurture relationships with travel and accommodation providers - Think out of the box and support broader business activities beyond your role The Candidate: - Knowledge and passion for cycling - Essential - Able to commute to South-West London / Surrey - Creative problem solving ability and excellent organisational skills - Ability to manage multiple projects and meet tight deadlines - Proactive, confident and dynamic personality - IT literate Confident with Microsoft Excel The Salary: around £40,000 per annum depending on experience plus Benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic. JBRP1_UKTJ
.Chemistry Manager page is loaded Chemistry Managerlocations: Alpha Scentific Sloughtime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 5, 2026 (20 days left to apply)job requisition id: JR101953Alpha Scientific is at the forefront of chemical and microbiological testing, reliably providing organisations with detailed analysis of water and air quality. We are a team of highly skilled and trained scientists who work from purpose-built, UKAS accredited laboratories in Sittingbourne, Slough and Manchester. Now part of the Genuit Groups' Climate Management Solutions (CMS) business unit, Alpha has ambitious growth plans. The Role The Chemistry Laboratory Manager is responsible for the daily operational, technical, financial, and people management operations of the chemistry analytical laboratory. The role ensures full compliance with ISO 17025, customer-specific standards, and all relevant regulatory and health and safety requirements, while driving continuous improvement, productivity and service excellence.The post holder will ensure the laboratory operates with operational flexibility, so capacity aligns with incoming sample volumes to maintain high productivity and market leading turnaround times. This will be driven by: Strong people leadership Process and continuous improvement Change management Service delivery excellence Cost control and commercial awareness Responsibilities The post holder operates with a high degree of autonomy within the framework of ISO 17025, UKAS, H&S, and regulatory standards. Responsible for planning workload, prioritising activities, and providing direct line management and technical guidance to the chemistry team. Regular engagement in management meetings, monthly performance and UKAS and customer audits Daily independent decision-making on operational priorities, staff management, non-conformances and customer complaints Represents the laboratory during customer and accreditation audits. Responsible for maintaining and updating analytical methods and SOPs in collaboration with the Quality Manager. Lead all water chemistry analytical operations, including process water, drinking water, wastewater, surface water, and trade effluent. Ensure full compliance with ISO/IEC 17025, UKAS requirements, and relevant regulatory standards Oversee method validation, verification, and uncertainty of measurement and instrument performance Review, authorise, and release analytical results and certificates of analysis. Assist in the review, improvement, and development of new analytical methods that bring business benefits. Maintain and continuously improve the Quality Management System. Lead internal audits, management reviews and corrective and preventive actions Ensure all customer contractual and regulatory requirements are fully met. Maintain all UKAS accreditations and external approvals. Liaise with statutory bodies, professional organisations, and suppliers. Promote a strong safety culture by applying and enforcing all company H&S policies, COSHH and risk assessments and environmental policies Responsibility for: recruitment, retention, motivation, mentoring, coaching, performance management in line with agreed KPIs Drive a quality-driven service culture. Act as a role model for Genuit Trademark Behaviours Provide technical support to external customers, sales and account management Support the development and optimal use of the Laboratory Information Management System (LIMS). Champion continuous improvements The Person Degree in Chemistry or related discipline Previous laboratory management experience. Strong working knowledge of ISO 17025. Proven experience in chemistry analysis. Excellent communication skills with confidence when dealing with customers, UKAS, and regulatory bodies. Strong leadership and team motivation ability. Financially and IT literate. Demonstrated ability to work to targets and manage expectations. High attention to detail with a strong understanding of laboratory business processes. Act with integrity, professionalism, and accountability. Maintain an open, honest, and approachable management style. The Benefits 25 days holiday Pension contribution matched up to 8% Life Assurance 3x base salary Private health scheme Genuit sharesave schemeHere at the Genuit Group we recognise and develop the contribution our people make to the Group's success and are committed to attracting talent from the widest pool. We have a role to play in making the built environment more sustainable, building a low carbon business ourselves as well as delivering sustainable solutions at scale.
Dec 17, 2025
Full time
.Chemistry Manager page is loaded Chemistry Managerlocations: Alpha Scentific Sloughtime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 5, 2026 (20 days left to apply)job requisition id: JR101953Alpha Scientific is at the forefront of chemical and microbiological testing, reliably providing organisations with detailed analysis of water and air quality. We are a team of highly skilled and trained scientists who work from purpose-built, UKAS accredited laboratories in Sittingbourne, Slough and Manchester. Now part of the Genuit Groups' Climate Management Solutions (CMS) business unit, Alpha has ambitious growth plans. The Role The Chemistry Laboratory Manager is responsible for the daily operational, technical, financial, and people management operations of the chemistry analytical laboratory. The role ensures full compliance with ISO 17025, customer-specific standards, and all relevant regulatory and health and safety requirements, while driving continuous improvement, productivity and service excellence.The post holder will ensure the laboratory operates with operational flexibility, so capacity aligns with incoming sample volumes to maintain high productivity and market leading turnaround times. This will be driven by: Strong people leadership Process and continuous improvement Change management Service delivery excellence Cost control and commercial awareness Responsibilities The post holder operates with a high degree of autonomy within the framework of ISO 17025, UKAS, H&S, and regulatory standards. Responsible for planning workload, prioritising activities, and providing direct line management and technical guidance to the chemistry team. Regular engagement in management meetings, monthly performance and UKAS and customer audits Daily independent decision-making on operational priorities, staff management, non-conformances and customer complaints Represents the laboratory during customer and accreditation audits. Responsible for maintaining and updating analytical methods and SOPs in collaboration with the Quality Manager. Lead all water chemistry analytical operations, including process water, drinking water, wastewater, surface water, and trade effluent. Ensure full compliance with ISO/IEC 17025, UKAS requirements, and relevant regulatory standards Oversee method validation, verification, and uncertainty of measurement and instrument performance Review, authorise, and release analytical results and certificates of analysis. Assist in the review, improvement, and development of new analytical methods that bring business benefits. Maintain and continuously improve the Quality Management System. Lead internal audits, management reviews and corrective and preventive actions Ensure all customer contractual and regulatory requirements are fully met. Maintain all UKAS accreditations and external approvals. Liaise with statutory bodies, professional organisations, and suppliers. Promote a strong safety culture by applying and enforcing all company H&S policies, COSHH and risk assessments and environmental policies Responsibility for: recruitment, retention, motivation, mentoring, coaching, performance management in line with agreed KPIs Drive a quality-driven service culture. Act as a role model for Genuit Trademark Behaviours Provide technical support to external customers, sales and account management Support the development and optimal use of the Laboratory Information Management System (LIMS). Champion continuous improvements The Person Degree in Chemistry or related discipline Previous laboratory management experience. Strong working knowledge of ISO 17025. Proven experience in chemistry analysis. Excellent communication skills with confidence when dealing with customers, UKAS, and regulatory bodies. Strong leadership and team motivation ability. Financially and IT literate. Demonstrated ability to work to targets and manage expectations. High attention to detail with a strong understanding of laboratory business processes. Act with integrity, professionalism, and accountability. Maintain an open, honest, and approachable management style. The Benefits 25 days holiday Pension contribution matched up to 8% Life Assurance 3x base salary Private health scheme Genuit sharesave schemeHere at the Genuit Group we recognise and develop the contribution our people make to the Group's success and are committed to attracting talent from the widest pool. We have a role to play in making the built environment more sustainable, building a low carbon business ourselves as well as delivering sustainable solutions at scale.
Note for Recruitment Agencies: We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible for release. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable - please direct all queries to the relevant Resourcing Partner. Contract Manager Location - Paisley, Renfrewshire This is an office based role so candidates must be within a reasonable commuting distance. Are you ready to take the lead on exciting steelwork and fabrication projects? At Galliford Try, we're looking for a Contract Manager to join our Fabrication Department in Paisley. This is your chance to play a key role in delivering high quality Access Metalwork projects within the UK water industry, working with a team that values collaboration, innovation, and excellence. In this role, you'll take full ownership of multiple contracts, guiding each one from start to finish while ensuring the highest standards of safety, quality, and profitability. You'll plan and manage project schedules, budgets, and resources to keep everything on track, while building strong relationships with clients, suppliers, and internal teams to ensure smooth delivery at every stage. Compliance with health, safety, and environmental standards will be at the heart of everything you do, and you'll provide clear direction and objectives to your team, supporting operational managers and driving performance across all projects. This is a role where your leadership, technical expertise, and commercial awareness will make a real impact. What you will be doing: Manage the project team, ensuring every member has defined objectives and clear roles and responsibilities. Work closely with the Operations Manager, Installation Manager, and Workshop Manager to optimise the use of direct labour resources across projects. Take full responsibility for the financial performance of your portfolio, including overall profit and loss on framework contracts. Prepare detailed project performance reports and participate in monthly financial and programme reviews with the Installation Manager. Ensure strict compliance with all company commercial and financial procedures. Complete all contract documentation accurately and on time. Negotiate and agree price variations and final accounts. Prepare estimates and quotations and provide tender vetting for other submissions. Confirm preliminary and detailed design requirements and develop practical project solutions. Liaise closely with departments such as tendering and design to ensure resources are allocated effectively and client requirements are met. Attend site visits and meetings to monitor progress and maintain strong client relationships. Experience and Qualifications: Proven experience in steelwork and fabrication (welding knowledge highly desirable). Strong commercial awareness and technical understanding. Excellent leadership and communication skills with the confidence to communicate with all members of project delivery both in house, sub contractors, clients and suppliers. Ability to manage budgets, schedules, and contractual obligations. Resilient, flexible, and committed to delivering outstanding results. Proficient in Microsoft Office. An industry applicable ONC/HNC/B.Eng or NVQ equivalent. IOSH or CITB 5 Day Site Safety Management (SMSTS). CSCS card. Desirable: H&S qualifications. Experience with NEC contracts. Previous experience in water/sewage industry projects. What We Can Offer in Return: With an impressive order book of over £3.8 billion we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we're poised for further growth and success, so if you're committed, talented and enthusiastic, Galliford Try is the right place for you. We are committed to maintaining the physical and mental wellbeing of all our people, through our 'Be Well' programme which offers discounts on certain products, advice and support for a range of issues. We invest in high quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged. Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team. Our benefits: We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary. Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays. A wide range of corporate discounts. Cycle to Work schemes. Comprehensive pension plan. Regular Save as You Earn share purchase scheme. Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it. Paid for yearly membership to one recognised professional association relevant to your role. About us: Our purpose is to improve people's lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work. We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long term value. For more information on this role or to enquire about other positions available within our business please contact Additional Information: Galliford Try welcomes applications from candidates who would like to work full time, reduced hours or flexibly and this will be discussed in more detail as part of the recruitment process. We encourage, and would be grateful if, you could confirm any requirements we can reasonably fulfil to make this application a positive experience for you. Don't meet every requirement of the role? Studies have shown that some people are less likely to apply for jobs unless they meet every single qualification. At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every requirement of the role, we encourage you to apply anyway. You may be just the right candidate for this or other roles. As a Disability Confident employer, we have committed to offer an interview to any candidate with a long term health condition or disability that meet the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also take the opportunity to discuss any adjustments required for your interview. A full job description for this role is available upon request.
Dec 17, 2025
Full time
Note for Recruitment Agencies: We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible for release. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable - please direct all queries to the relevant Resourcing Partner. Contract Manager Location - Paisley, Renfrewshire This is an office based role so candidates must be within a reasonable commuting distance. Are you ready to take the lead on exciting steelwork and fabrication projects? At Galliford Try, we're looking for a Contract Manager to join our Fabrication Department in Paisley. This is your chance to play a key role in delivering high quality Access Metalwork projects within the UK water industry, working with a team that values collaboration, innovation, and excellence. In this role, you'll take full ownership of multiple contracts, guiding each one from start to finish while ensuring the highest standards of safety, quality, and profitability. You'll plan and manage project schedules, budgets, and resources to keep everything on track, while building strong relationships with clients, suppliers, and internal teams to ensure smooth delivery at every stage. Compliance with health, safety, and environmental standards will be at the heart of everything you do, and you'll provide clear direction and objectives to your team, supporting operational managers and driving performance across all projects. This is a role where your leadership, technical expertise, and commercial awareness will make a real impact. What you will be doing: Manage the project team, ensuring every member has defined objectives and clear roles and responsibilities. Work closely with the Operations Manager, Installation Manager, and Workshop Manager to optimise the use of direct labour resources across projects. Take full responsibility for the financial performance of your portfolio, including overall profit and loss on framework contracts. Prepare detailed project performance reports and participate in monthly financial and programme reviews with the Installation Manager. Ensure strict compliance with all company commercial and financial procedures. Complete all contract documentation accurately and on time. Negotiate and agree price variations and final accounts. Prepare estimates and quotations and provide tender vetting for other submissions. Confirm preliminary and detailed design requirements and develop practical project solutions. Liaise closely with departments such as tendering and design to ensure resources are allocated effectively and client requirements are met. Attend site visits and meetings to monitor progress and maintain strong client relationships. Experience and Qualifications: Proven experience in steelwork and fabrication (welding knowledge highly desirable). Strong commercial awareness and technical understanding. Excellent leadership and communication skills with the confidence to communicate with all members of project delivery both in house, sub contractors, clients and suppliers. Ability to manage budgets, schedules, and contractual obligations. Resilient, flexible, and committed to delivering outstanding results. Proficient in Microsoft Office. An industry applicable ONC/HNC/B.Eng or NVQ equivalent. IOSH or CITB 5 Day Site Safety Management (SMSTS). CSCS card. Desirable: H&S qualifications. Experience with NEC contracts. Previous experience in water/sewage industry projects. What We Can Offer in Return: With an impressive order book of over £3.8 billion we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we're poised for further growth and success, so if you're committed, talented and enthusiastic, Galliford Try is the right place for you. We are committed to maintaining the physical and mental wellbeing of all our people, through our 'Be Well' programme which offers discounts on certain products, advice and support for a range of issues. We invest in high quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged. Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team. Our benefits: We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary. Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays. A wide range of corporate discounts. Cycle to Work schemes. Comprehensive pension plan. Regular Save as You Earn share purchase scheme. Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it. Paid for yearly membership to one recognised professional association relevant to your role. About us: Our purpose is to improve people's lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work. We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long term value. For more information on this role or to enquire about other positions available within our business please contact Additional Information: Galliford Try welcomes applications from candidates who would like to work full time, reduced hours or flexibly and this will be discussed in more detail as part of the recruitment process. We encourage, and would be grateful if, you could confirm any requirements we can reasonably fulfil to make this application a positive experience for you. Don't meet every requirement of the role? Studies have shown that some people are less likely to apply for jobs unless they meet every single qualification. At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every requirement of the role, we encourage you to apply anyway. You may be just the right candidate for this or other roles. As a Disability Confident employer, we have committed to offer an interview to any candidate with a long term health condition or disability that meet the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also take the opportunity to discuss any adjustments required for your interview. A full job description for this role is available upon request.
What you'll be doing: Our Convenience Store Managers have full control over their shop. They're accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal. Retail's ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. It's a job with a lot of responsibility but also one that is highly rewarding. What makes a brilliant Store Manager: Our best Store Managers do everything, everyday for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey. Has experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes. A leader who role models excellent service and business values through teams of managers and colleagues. Uses data and insight to inform planning, improve performance or customer experience and/or KPI's. Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies. Can lead change, delivering engagement on purpose whilst managing team wellbeing. Essential Criteria Our best store managers do everything, every day for our customers. You'll show how you deliver brilliant customer experiences and have improved customer journeys. You've managed a fast-paced operation, delivering results across service, sales, and team performance. You use insight to make smart decisions that improve store performance and customer experience. You're confident navigating employee relations, including dismissals, and apply HR policies with consistency and care. You've developed and supported leadership capability within your team, helping others step up and succeed. You know how to lead through change - keeping your team motivated and focused. You walk the talk - showing up every day as a role model for service and values. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: 5S ONLY Private Healthcare - Eligible for single cover and to upgrade annually to family cover. 5S ONLY Interest free car loan of up to £10,000. An annual bonus scheme based on our, and your, performance. Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted prices. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Cycle to Work scheme - hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
Dec 17, 2025
Full time
What you'll be doing: Our Convenience Store Managers have full control over their shop. They're accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal. Retail's ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. It's a job with a lot of responsibility but also one that is highly rewarding. What makes a brilliant Store Manager: Our best Store Managers do everything, everyday for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey. Has experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes. A leader who role models excellent service and business values through teams of managers and colleagues. Uses data and insight to inform planning, improve performance or customer experience and/or KPI's. Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies. Can lead change, delivering engagement on purpose whilst managing team wellbeing. Essential Criteria Our best store managers do everything, every day for our customers. You'll show how you deliver brilliant customer experiences and have improved customer journeys. You've managed a fast-paced operation, delivering results across service, sales, and team performance. You use insight to make smart decisions that improve store performance and customer experience. You're confident navigating employee relations, including dismissals, and apply HR policies with consistency and care. You've developed and supported leadership capability within your team, helping others step up and succeed. You know how to lead through change - keeping your team motivated and focused. You walk the talk - showing up every day as a role model for service and values. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: 5S ONLY Private Healthcare - Eligible for single cover and to upgrade annually to family cover. 5S ONLY Interest free car loan of up to £10,000. An annual bonus scheme based on our, and your, performance. Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted prices. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Cycle to Work scheme - hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
About The Role Are you ready for your next role in a successful, progressive company with fantastic career development opportunities? We're looking for the very best talent to join us at this exciting time in our journey, as we continue to strengthen our market leader position by providing an even better customer experience. Would you like to be part of this? We have an exciting new role for a Territory Sales Manager who will be responsible for maximising profitable revenue across all income streams by winning new Territory Sales business and retaining and developing existing business. Key Responsibilities To manage and grow revenue from a portfolio of existing customer accounts across all SBR business units. Develop new business opportunities within a defined geographic territory across all SBR business units. Maintain and grow revenue at site, office and project level within a defined geographic territory across all SBR business units. Support SBR National Accounts team with local representation at Site, Office & Project level within defined geographic territory as necessary. What can we offer you in return? You'll be joining a highly successful FTSE100 company, the UK's largest equipment rental provider. We provide an industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great company pension scheme. About You If you join the team we'll provide you with everything you need and ensure you are equipped for success. We'll talk to you about your training and personal development needs and what you'd like to do to further your career and support your future aspirations. Required Skill Set and Behaviours Experience of developing effective customer relationships, generating real business growth, and winning and developing new business. Experience of plant hire or construction industry. Track record in developing and implementing SLAs and delivering optimum customer service in line with SLAs. Track record in delivering clear and measurable improvements across account portfolio. Excellent influencing and negotiation skills, superior networking skills. Strategic approach with the ability to balance day to day activities with a focus on delivering long term objectives. Innovative approach with the ability to move quickly in order to exploit business opportunities. High level of personal drive and motivation for achieving stretching targets. About Us As part of FTSE 100 Ashtead Group plc, Sunbelt Rentals is the leader in equipment rentals in the UK, US and Canada - as well as specialist operations in Europe. Together, our teams of experts provide rental equipment and managed solutions into every market and sector, including construction, industrial, energy, infrastructure, government and events. Our people are at the very heart of our values and they're our greatest asset. Join us and we'll give you everything you need to succeed - award winning training, professional development and support and opportunities to progress your Sunbelt Rentals career. The package includes a competitive salary and flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance and a great company pension scheme.
Dec 17, 2025
Full time
About The Role Are you ready for your next role in a successful, progressive company with fantastic career development opportunities? We're looking for the very best talent to join us at this exciting time in our journey, as we continue to strengthen our market leader position by providing an even better customer experience. Would you like to be part of this? We have an exciting new role for a Territory Sales Manager who will be responsible for maximising profitable revenue across all income streams by winning new Territory Sales business and retaining and developing existing business. Key Responsibilities To manage and grow revenue from a portfolio of existing customer accounts across all SBR business units. Develop new business opportunities within a defined geographic territory across all SBR business units. Maintain and grow revenue at site, office and project level within a defined geographic territory across all SBR business units. Support SBR National Accounts team with local representation at Site, Office & Project level within defined geographic territory as necessary. What can we offer you in return? You'll be joining a highly successful FTSE100 company, the UK's largest equipment rental provider. We provide an industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great company pension scheme. About You If you join the team we'll provide you with everything you need and ensure you are equipped for success. We'll talk to you about your training and personal development needs and what you'd like to do to further your career and support your future aspirations. Required Skill Set and Behaviours Experience of developing effective customer relationships, generating real business growth, and winning and developing new business. Experience of plant hire or construction industry. Track record in developing and implementing SLAs and delivering optimum customer service in line with SLAs. Track record in delivering clear and measurable improvements across account portfolio. Excellent influencing and negotiation skills, superior networking skills. Strategic approach with the ability to balance day to day activities with a focus on delivering long term objectives. Innovative approach with the ability to move quickly in order to exploit business opportunities. High level of personal drive and motivation for achieving stretching targets. About Us As part of FTSE 100 Ashtead Group plc, Sunbelt Rentals is the leader in equipment rentals in the UK, US and Canada - as well as specialist operations in Europe. Together, our teams of experts provide rental equipment and managed solutions into every market and sector, including construction, industrial, energy, infrastructure, government and events. Our people are at the very heart of our values and they're our greatest asset. Join us and we'll give you everything you need to succeed - award winning training, professional development and support and opportunities to progress your Sunbelt Rentals career. The package includes a competitive salary and flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance and a great company pension scheme.
We are looking for a seasoned and strategic Head of Sales, UK (Banking) to lead our efforts in selling payabl.'s banking proposition in the UK. This role focuses on driving the expansion of our banking services, including the ability to open accounts with an IBAN and access to SEPA, SEPA Instant, SWIFT, and FX Exchange in the UK. The Head of Sales will be responsible for selling these services directly to businesses, ensuring that payabl. becomes a trusted provider in the UK banking sector. You will report directly to the Group Head of Banking and work closely with key stakeholders to position payabl.'s banking products and services as essential tools for businesses navigating the UK financial landscape. Key Responsibilities: Banking Sales Strategy Development: Develop and execute a sales strategy focused on promoting payabl.'s banking products, including opening IBAN accounts that supports SEPA, SWIFT, and FX Exchange in the UK; promote issue of corporate cards linked to payment accounts under VISA and MasterCard brands; identify and prioritize growth opportunities within the UK market; collaborate with leadership to align the sales strategy with the company's broader goals; stay up-to-date with market trends, competitor activities, and client needs to refine strategic initiatives. Sales Leadership & Team Development: Build, lead, and inspire a high performing sales team focused on promoting payabl.'s banking products to businesses in the UK; set clear KPIs, monitor performance, and drive a results oriented culture; recruit, develop, and retain top tier sales talent with expertise in the banking sector; equip the sales team with the tools, resources, and knowledge required to engage and close deals with key clients. Sales Process Optimization: Continuously optimize the sales process to improve efficiency and scalability; implement best practices in lead generation, client engagement, and deal closing, tailored to the needs of UK banking clients; use sales analytics and CRM tools for accurate forecasting, performance tracking, and revenue insights; streamline sales cycles to enhance the overall customer journey. Cross Departmental Collaboration: Work closely with Marketing, Product, Client Success, and Risk teams to ensure alignment between the sales strategy and broader business goals; provide feedback to the Product team to improve offerings for banking clients; ensure seamless collaboration between sales and other departments to deliver a top tier customer experience. Market Expansion & Business Growth: Lead efforts to grow payabl.'s banking services in the UK, establishing relationships with key stakeholders; develop strategies to maximize the value of payabl.'s offerings for clients, ensuring the success of banking products; prepare for future expansion into other regions once the UK market is well established. Compliance & Risk Management: Ensure all sales activities comply with UK banking regulations and internal policies; collaborate with Risk and Legal teams to mitigate risks associated with contracts, negotiations, and ongoing engagements. Requirements: Industry Expertise: Extensive experience in the banking and payments industry, particularly in promoting products similar to ours; knowledge of UK banking regulations and experience introducing banking services is essential. Sales Focus: Proven experience in selling banking services, focusing on direct sales to clients rather than establishing partnerships with banks. Leadership Experience: Proven success in leading and scaling sales teams in the banking or financial technology industry, with a focus on driving revenue growth. Sales Strategy Development: Strong ability to develop and execute tailored sales strategies for the UK banking market. Revenue Generation: Demonstrated ability to drive significant revenue growth, consistently exceeding sales targets in the banking sector. Product and Market Understanding: Deep knowledge of the banking landscape in the UK, with the ability to position banking products effectively for clients. Inspirational Leadership: Experience in motivating and leading sales teams to achieve and exceed targets in a high growth environment. Cross Functional Collaboration: Strong experience working with Marketing, Product, and Client Success teams to ensure alignment between sales strategies and broader business goals. Adaptability: Ability to navigate fast paced, evolving market conditions in the financial technology space. Communication Skills: Excellent verbal and written communication skills, with the ability to engage with C level executives and decision makers in the banking sector. Compliance Awareness: Solid understanding of the regulatory landscape in the UK banking industry, ensuring all activities meet legal and compliance standards. Resilience & Agility: Enjoys building sales structures from scratch and thrives in navigating unclarity and ambiguity in a fast paced environment. The perks of being a payabl.er: Max Out Your Downtime: 25 days of vacation + public holidays, plus an additional 10 sick days to rest when needed. Grow with Us: Annual Learning Budget for professional development (eligible after probation) - because your growth is our growth. Dine Your Way: Savour convenience with a £150 monthly Uber Eats credit - your favourite meals, delivered right to you. Commute in Comfort: After successfully completing your probation, enjoy an extra £150 per month transportation allowance, added to your salary to make your commute smoother. Celebrate Together: Twice a year, we bring colleagues from all offices together for unforgettable company celebrations. Global Collaboration & Events: Opportunities to participate in international company events and initiatives, connecting with colleagues from all regions and contributing to a truly global community. Hiring Process Step 1 - Head of Talent Acquisition Initial interview about your background, motivation, and fit for the scope. Step 2 - Hiring Manager Discussion focused on banking operations, product interaction, and leadership approach. Step 3 - Expert / Team Interview A deeper look into how you operate within banking driven environments, collaborate with core stakeholders, and make decisions across compliance, operations, finance, and product. Step 4 - Group CEO Final conversation on strategic alignment and long term direction. Let's embark on a journey to redefine the landscape of payments together. We're not just offering a role; we're inviting you to be a part of something bigger. Join our team, and let's innovate, disrupt, and lead the future of payments. Together, we can make an impact that resonates. Welcome to the team! If this role seems like a good match, please submit your resume. All applications are treated with the strictest confidentiality. Please note that we may keep your CV for a period of one (1) year for future relevant job opportunities. For more information about how we process your data, please see our privacy policy at
Dec 17, 2025
Full time
We are looking for a seasoned and strategic Head of Sales, UK (Banking) to lead our efforts in selling payabl.'s banking proposition in the UK. This role focuses on driving the expansion of our banking services, including the ability to open accounts with an IBAN and access to SEPA, SEPA Instant, SWIFT, and FX Exchange in the UK. The Head of Sales will be responsible for selling these services directly to businesses, ensuring that payabl. becomes a trusted provider in the UK banking sector. You will report directly to the Group Head of Banking and work closely with key stakeholders to position payabl.'s banking products and services as essential tools for businesses navigating the UK financial landscape. Key Responsibilities: Banking Sales Strategy Development: Develop and execute a sales strategy focused on promoting payabl.'s banking products, including opening IBAN accounts that supports SEPA, SWIFT, and FX Exchange in the UK; promote issue of corporate cards linked to payment accounts under VISA and MasterCard brands; identify and prioritize growth opportunities within the UK market; collaborate with leadership to align the sales strategy with the company's broader goals; stay up-to-date with market trends, competitor activities, and client needs to refine strategic initiatives. Sales Leadership & Team Development: Build, lead, and inspire a high performing sales team focused on promoting payabl.'s banking products to businesses in the UK; set clear KPIs, monitor performance, and drive a results oriented culture; recruit, develop, and retain top tier sales talent with expertise in the banking sector; equip the sales team with the tools, resources, and knowledge required to engage and close deals with key clients. Sales Process Optimization: Continuously optimize the sales process to improve efficiency and scalability; implement best practices in lead generation, client engagement, and deal closing, tailored to the needs of UK banking clients; use sales analytics and CRM tools for accurate forecasting, performance tracking, and revenue insights; streamline sales cycles to enhance the overall customer journey. Cross Departmental Collaboration: Work closely with Marketing, Product, Client Success, and Risk teams to ensure alignment between the sales strategy and broader business goals; provide feedback to the Product team to improve offerings for banking clients; ensure seamless collaboration between sales and other departments to deliver a top tier customer experience. Market Expansion & Business Growth: Lead efforts to grow payabl.'s banking services in the UK, establishing relationships with key stakeholders; develop strategies to maximize the value of payabl.'s offerings for clients, ensuring the success of banking products; prepare for future expansion into other regions once the UK market is well established. Compliance & Risk Management: Ensure all sales activities comply with UK banking regulations and internal policies; collaborate with Risk and Legal teams to mitigate risks associated with contracts, negotiations, and ongoing engagements. Requirements: Industry Expertise: Extensive experience in the banking and payments industry, particularly in promoting products similar to ours; knowledge of UK banking regulations and experience introducing banking services is essential. Sales Focus: Proven experience in selling banking services, focusing on direct sales to clients rather than establishing partnerships with banks. Leadership Experience: Proven success in leading and scaling sales teams in the banking or financial technology industry, with a focus on driving revenue growth. Sales Strategy Development: Strong ability to develop and execute tailored sales strategies for the UK banking market. Revenue Generation: Demonstrated ability to drive significant revenue growth, consistently exceeding sales targets in the banking sector. Product and Market Understanding: Deep knowledge of the banking landscape in the UK, with the ability to position banking products effectively for clients. Inspirational Leadership: Experience in motivating and leading sales teams to achieve and exceed targets in a high growth environment. Cross Functional Collaboration: Strong experience working with Marketing, Product, and Client Success teams to ensure alignment between sales strategies and broader business goals. Adaptability: Ability to navigate fast paced, evolving market conditions in the financial technology space. Communication Skills: Excellent verbal and written communication skills, with the ability to engage with C level executives and decision makers in the banking sector. Compliance Awareness: Solid understanding of the regulatory landscape in the UK banking industry, ensuring all activities meet legal and compliance standards. Resilience & Agility: Enjoys building sales structures from scratch and thrives in navigating unclarity and ambiguity in a fast paced environment. The perks of being a payabl.er: Max Out Your Downtime: 25 days of vacation + public holidays, plus an additional 10 sick days to rest when needed. Grow with Us: Annual Learning Budget for professional development (eligible after probation) - because your growth is our growth. Dine Your Way: Savour convenience with a £150 monthly Uber Eats credit - your favourite meals, delivered right to you. Commute in Comfort: After successfully completing your probation, enjoy an extra £150 per month transportation allowance, added to your salary to make your commute smoother. Celebrate Together: Twice a year, we bring colleagues from all offices together for unforgettable company celebrations. Global Collaboration & Events: Opportunities to participate in international company events and initiatives, connecting with colleagues from all regions and contributing to a truly global community. Hiring Process Step 1 - Head of Talent Acquisition Initial interview about your background, motivation, and fit for the scope. Step 2 - Hiring Manager Discussion focused on banking operations, product interaction, and leadership approach. Step 3 - Expert / Team Interview A deeper look into how you operate within banking driven environments, collaborate with core stakeholders, and make decisions across compliance, operations, finance, and product. Step 4 - Group CEO Final conversation on strategic alignment and long term direction. Let's embark on a journey to redefine the landscape of payments together. We're not just offering a role; we're inviting you to be a part of something bigger. Join our team, and let's innovate, disrupt, and lead the future of payments. Together, we can make an impact that resonates. Welcome to the team! If this role seems like a good match, please submit your resume. All applications are treated with the strictest confidentiality. Please note that we may keep your CV for a period of one (1) year for future relevant job opportunities. For more information about how we process your data, please see our privacy policy at
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 17, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
A leading UK supermarket chain seeks a Store Manager in Stoke-On-Trent to lead store operations and improve customer experiences. The role demands accountability for customer satisfaction and financial results, as well as strong leadership qualities. Ideal candidates will have a background in retail management, experience in employee relations, and a passion for delivering results. This position offers a competitive salary starting from £32,200 and various employee benefits including private healthcare, a pension scheme, and a generous holiday entitlement.
Dec 17, 2025
Full time
A leading UK supermarket chain seeks a Store Manager in Stoke-On-Trent to lead store operations and improve customer experiences. The role demands accountability for customer satisfaction and financial results, as well as strong leadership qualities. Ideal candidates will have a background in retail management, experience in employee relations, and a passion for delivering results. This position offers a competitive salary starting from £32,200 and various employee benefits including private healthcare, a pension scheme, and a generous holiday entitlement.
Salary: From £35,800 Location: Bromley High Street Local Store, Bromley, BR1 1LE Contract type: Permanent Business area: Retail Closing date: 29 December 2025 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Our Convenience Store Managers have full control over their shop. They're accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal. Retail's ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. It's a job with a lot of responsibility but also one that is highly rewarding. What makes a brilliant Store Manager: Our best Store Managers do everything, everyday for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey. Has experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes. A leader who role models excellent service and business values through teams of managers and colleagues. Uses data and insight to inform planning, improve performance or customer experience and/or KPI's. Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies. Can lead change, delivering engagement on purpose whilst managing team wellbeing. Our best store managers do everything, every day for our customers. You'll show how you deliver brilliant customer experiences and have improved customer journeys. You've managed a fast-paced operation, delivering results across service, sales, and team performance. You use insight to make smart decisions that improve store performance and customer experience. You're confident navigating employee relations, including dismissals, and apply HR policies with consistency and care. You've developed and supported leadership capability within your team, helping others step up and succeed. You know how to lead through change - keeping your team motivated and focused. You walk the talk - showing up every day as a role model for service and values. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: 5S ONLY Private Healthcare - Eligible for single cover and to upgrade annually to family cover. 5S ONLY Interest free car loan of up to £10,000. An annual bonus scheme based on our, and your, performance. Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted prices. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Cycle to Work scheme - hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Dec 17, 2025
Full time
Salary: From £35,800 Location: Bromley High Street Local Store, Bromley, BR1 1LE Contract type: Permanent Business area: Retail Closing date: 29 December 2025 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Our Convenience Store Managers have full control over their shop. They're accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal. Retail's ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. It's a job with a lot of responsibility but also one that is highly rewarding. What makes a brilliant Store Manager: Our best Store Managers do everything, everyday for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey. Has experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes. A leader who role models excellent service and business values through teams of managers and colleagues. Uses data and insight to inform planning, improve performance or customer experience and/or KPI's. Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies. Can lead change, delivering engagement on purpose whilst managing team wellbeing. Our best store managers do everything, every day for our customers. You'll show how you deliver brilliant customer experiences and have improved customer journeys. You've managed a fast-paced operation, delivering results across service, sales, and team performance. You use insight to make smart decisions that improve store performance and customer experience. You're confident navigating employee relations, including dismissals, and apply HR policies with consistency and care. You've developed and supported leadership capability within your team, helping others step up and succeed. You know how to lead through change - keeping your team motivated and focused. You walk the talk - showing up every day as a role model for service and values. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: 5S ONLY Private Healthcare - Eligible for single cover and to upgrade annually to family cover. 5S ONLY Interest free car loan of up to £10,000. An annual bonus scheme based on our, and your, performance. Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted prices. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Cycle to Work scheme - hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
As a Team Manager in Food, you'll be responsible for leading a team on the shop floor to deliver exceptional availability, 5-star service, and commercial results. This is not a back-office role. It's a frontline leadership position in one of the most competitive retailers in UK. You'll need to be commercially sharp, operationally resilient, and relentless in your standards. Whether you're managing stock, coaching your team, or solving problems, you'll move with purpose and lead by example. This is your chance to step into a high-impact role and help shape the future of M&S Food as we push the boundaries in our transformation. Lead and coach a team to deliver consistently under pressure. You'll set the pace, build capability, and hold the line on standards. From sales and standards to availability and team performance, you'll make things happen and take accountability when things don't go to plan. Work across departments to deliver a seamless customer experience. You'll need to collaborate fast, fix problems early, leading with pace and purpose. Drive commercial performance. You'll understand the numbers, translate them into action, and help your team stay laser-focused on what matters. This is a big job - with big expectations. But for the right leader, it's the start of something game-changing. Are you ready to lead? Take Your Marks and apply today. Purpose Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability. Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers. Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region. Ensure colleagues understand and are motivated to deliver their part. Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand. Supports the delivery of an inspirational, improved and consistent visual customer journey instore which inspires our customers to shop and buy more often. Key Accountabilities Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI's. Supports the delivery and embedding of the business transformation plan and change initiatives for their area. Delivers great standards and service by setting clear expectations with store colleagues. Create the right culture, role modelling new digital ways of working and leadership behaviours. Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well. Deliver brilliant basics through the team. Seeks customer feedback and takes action to deliver improvement. Uses data and insight to improve customer instore experience, improve the operation and drive performance. Support the delivery of Plan A. Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success. Recruit for the team, ensuring new starters have a brilliant onboarding experience. Deliver all line management activities in line with company process and policy. Build an active working partnership with BIG, provide feedback and support the development of BIG reps. Deliver operational excellence to maximise product availability, minimise stock and cash loss. Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly. Maintain a safe and legal store environment. Supports visual merchandising updates across all launches, events and campaigns. Technical Skills/Experience Ability to lead a team to deliver excellent customer service and KPI's across the store. Create the right culture, role modelling new digital ways of working and leadership behaviours. Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems. Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit. Good working knowledge of VM principles. Good level of digital capability and an understanding and use of all systems. Good knowledge of the legal requirements across their area of accountability and the store. Knowledge of our people policies and managing performance within a team. The ability to have difficult conversations with effective resolutions with colleagues. Good communicator and listener who will inspire, share their knowledge and best practices with others. Ability to plan and review across the week and the month. Ability to deliver under pressure demonstrating resilience. Ability to build and maintain relationships with key stakeholders across the store and region. Demonstrates flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset. Key Leadership Capabilities Successfully embeds change for lasting commercial impact and results. Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting. Takes ownership and accountability for the success of their team. Spends time coaching colleagues to accelerate performance and personal growth. Recognises high performance and supports poor performers to improve. Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are. Uses customer feedback and market trends to guide teams work. Helps teams understand information and business messages by actively seeking out opinions and asking questions. Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues. Seeks the best solution for M&S by proactively collaborating with colleagues from across the business. Key Relationships and Stakeholders Customers Colleagues Store Leadership Regional Leadership BIG Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Dec 17, 2025
Full time
As a Team Manager in Food, you'll be responsible for leading a team on the shop floor to deliver exceptional availability, 5-star service, and commercial results. This is not a back-office role. It's a frontline leadership position in one of the most competitive retailers in UK. You'll need to be commercially sharp, operationally resilient, and relentless in your standards. Whether you're managing stock, coaching your team, or solving problems, you'll move with purpose and lead by example. This is your chance to step into a high-impact role and help shape the future of M&S Food as we push the boundaries in our transformation. Lead and coach a team to deliver consistently under pressure. You'll set the pace, build capability, and hold the line on standards. From sales and standards to availability and team performance, you'll make things happen and take accountability when things don't go to plan. Work across departments to deliver a seamless customer experience. You'll need to collaborate fast, fix problems early, leading with pace and purpose. Drive commercial performance. You'll understand the numbers, translate them into action, and help your team stay laser-focused on what matters. This is a big job - with big expectations. But for the right leader, it's the start of something game-changing. Are you ready to lead? Take Your Marks and apply today. Purpose Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability. Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers. Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region. Ensure colleagues understand and are motivated to deliver their part. Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand. Supports the delivery of an inspirational, improved and consistent visual customer journey instore which inspires our customers to shop and buy more often. Key Accountabilities Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI's. Supports the delivery and embedding of the business transformation plan and change initiatives for their area. Delivers great standards and service by setting clear expectations with store colleagues. Create the right culture, role modelling new digital ways of working and leadership behaviours. Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well. Deliver brilliant basics through the team. Seeks customer feedback and takes action to deliver improvement. Uses data and insight to improve customer instore experience, improve the operation and drive performance. Support the delivery of Plan A. Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success. Recruit for the team, ensuring new starters have a brilliant onboarding experience. Deliver all line management activities in line with company process and policy. Build an active working partnership with BIG, provide feedback and support the development of BIG reps. Deliver operational excellence to maximise product availability, minimise stock and cash loss. Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly. Maintain a safe and legal store environment. Supports visual merchandising updates across all launches, events and campaigns. Technical Skills/Experience Ability to lead a team to deliver excellent customer service and KPI's across the store. Create the right culture, role modelling new digital ways of working and leadership behaviours. Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems. Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit. Good working knowledge of VM principles. Good level of digital capability and an understanding and use of all systems. Good knowledge of the legal requirements across their area of accountability and the store. Knowledge of our people policies and managing performance within a team. The ability to have difficult conversations with effective resolutions with colleagues. Good communicator and listener who will inspire, share their knowledge and best practices with others. Ability to plan and review across the week and the month. Ability to deliver under pressure demonstrating resilience. Ability to build and maintain relationships with key stakeholders across the store and region. Demonstrates flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset. Key Leadership Capabilities Successfully embeds change for lasting commercial impact and results. Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting. Takes ownership and accountability for the success of their team. Spends time coaching colleagues to accelerate performance and personal growth. Recognises high performance and supports poor performers to improve. Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are. Uses customer feedback and market trends to guide teams work. Helps teams understand information and business messages by actively seeking out opinions and asking questions. Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues. Seeks the best solution for M&S by proactively collaborating with colleagues from across the business. Key Relationships and Stakeholders Customers Colleagues Store Leadership Regional Leadership BIG Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Castore exists for one single reason - to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA and something we strive to live every single day. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best. Designed with a passion for innovation with specialist features to help to optimise athletic performance in all conditions. The founders' vision is to build Castore into a brand respected across the globe for a deep and unrelenting commitment to engineering the highest quality sportswear in the world, with no stone left unturned in its search for innovation and performance enhancement. The sportswear market has been dominated by a small clique of mass market brands and the vision is for Castore to be a premium alternative to these, the natural brand of choice for discerning athletes who demand the very best. The Role As a Store Manager, you're responsible for inspiring your team to deliver the Castore customer and brand vision. You will support the team in delivering the service and sales proposition for the store and ensuring that the customer is at the heart of what we do. Your mission is to ensure we put the customer first - always. You will ensure all employees are given what they need to know, when they need to know it so that they're empowered and informed. In your role, you will have a variety of focus areas which means you are always learning new things, including growing sales and developing a service focussed team who will continue to drive the business forward. You will also be responsible for supporting all operations within the store, both front and back of house. Responsibilities Developing the best: Guide and coach the team to inspire a "customer first always" approach. Ensure the floor team are set up operationally to deliver the best customer experience which will then maximise sales. Ensure that the team have the right training to deliver service expectations and that performance is managed 'in the moment' with regular feedback. React to a constantly changing retail environment, driving service in the moment, and ensuring both you and your teams react to customer needs. Driving results: Service is your number 1 KPI and you will exploit all opportunities to ensure that the customer is delighted with interactions. Ensure the floor team are set up operationally to deliver the best customer experience which will then maximise sales. Work closely with the store team to ensure a smooth process is set up for the flow of stock, returning all stock and ensuring 'All Sizes Out' targets are achieved. Ensure that the team have the right training to deliver service expectations and that performance is managed 'in the moment' with regular feedback. Operational Keep up to date with and adhere to company policies and procedures. Ensure that all team documentation is updated and stored in accordance with company procedure and legal requirements. This will also include providing all HR documentation to support the retail leadership team to manage team issues. Control and manage all administrative and back of house operations including cash handling, delivery process/paperwork. Ensure all H&S policies are adhered to and any issues escalated to the Head Office team within the required time frames. Commercial Work towards Sale Plans and KPI Targets by setting clear objectives and goals for you and teams to drive commercial results with a service focused approach. Build an excellent and focused team who are confident in achieving customer focused results, by setting clear objectives and goals. Have an excellent knowledge of the marketplace and competition to support commercial decisions. Embrace all ideas and opportunities to increase sales and actively play a part in coming up with solutions to drive the business. Future Focus Seek opportunities and areas to improve, encouraging the team to try new ideas to drive the business forward. Embrace the development of multi channel advancements and understand the commercial impact it has on our business. Seek opportunities and areas to improve, encouraging the team to try new ideas to drive the business forward. Embrace the development of multi channel advancements and understand the commercial impact it has on our business. Skills & Qualities Key skills: Ideally have worked within a supervisory or management role in a customer facing environment Retail exposure beneficial The ability to thrive in a sales targeted environment Personal qualities: Outstanding written and verbal communication skills A desire to use your initiative to solve problems Proven leadership ability Decision-making Excellent Interpersonal skills Adaptable to change Time management Conflict resolution Excellent team player Mentorship Passion for the brand What We Offer Competitive salary An opportunity to work with global sporting partners A chance to build a career with a fast paced, high growth brand
Dec 17, 2025
Full time
Castore exists for one single reason - to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA and something we strive to live every single day. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best. Designed with a passion for innovation with specialist features to help to optimise athletic performance in all conditions. The founders' vision is to build Castore into a brand respected across the globe for a deep and unrelenting commitment to engineering the highest quality sportswear in the world, with no stone left unturned in its search for innovation and performance enhancement. The sportswear market has been dominated by a small clique of mass market brands and the vision is for Castore to be a premium alternative to these, the natural brand of choice for discerning athletes who demand the very best. The Role As a Store Manager, you're responsible for inspiring your team to deliver the Castore customer and brand vision. You will support the team in delivering the service and sales proposition for the store and ensuring that the customer is at the heart of what we do. Your mission is to ensure we put the customer first - always. You will ensure all employees are given what they need to know, when they need to know it so that they're empowered and informed. In your role, you will have a variety of focus areas which means you are always learning new things, including growing sales and developing a service focussed team who will continue to drive the business forward. You will also be responsible for supporting all operations within the store, both front and back of house. Responsibilities Developing the best: Guide and coach the team to inspire a "customer first always" approach. Ensure the floor team are set up operationally to deliver the best customer experience which will then maximise sales. Ensure that the team have the right training to deliver service expectations and that performance is managed 'in the moment' with regular feedback. React to a constantly changing retail environment, driving service in the moment, and ensuring both you and your teams react to customer needs. Driving results: Service is your number 1 KPI and you will exploit all opportunities to ensure that the customer is delighted with interactions. Ensure the floor team are set up operationally to deliver the best customer experience which will then maximise sales. Work closely with the store team to ensure a smooth process is set up for the flow of stock, returning all stock and ensuring 'All Sizes Out' targets are achieved. Ensure that the team have the right training to deliver service expectations and that performance is managed 'in the moment' with regular feedback. Operational Keep up to date with and adhere to company policies and procedures. Ensure that all team documentation is updated and stored in accordance with company procedure and legal requirements. This will also include providing all HR documentation to support the retail leadership team to manage team issues. Control and manage all administrative and back of house operations including cash handling, delivery process/paperwork. Ensure all H&S policies are adhered to and any issues escalated to the Head Office team within the required time frames. Commercial Work towards Sale Plans and KPI Targets by setting clear objectives and goals for you and teams to drive commercial results with a service focused approach. Build an excellent and focused team who are confident in achieving customer focused results, by setting clear objectives and goals. Have an excellent knowledge of the marketplace and competition to support commercial decisions. Embrace all ideas and opportunities to increase sales and actively play a part in coming up with solutions to drive the business. Future Focus Seek opportunities and areas to improve, encouraging the team to try new ideas to drive the business forward. Embrace the development of multi channel advancements and understand the commercial impact it has on our business. Seek opportunities and areas to improve, encouraging the team to try new ideas to drive the business forward. Embrace the development of multi channel advancements and understand the commercial impact it has on our business. Skills & Qualities Key skills: Ideally have worked within a supervisory or management role in a customer facing environment Retail exposure beneficial The ability to thrive in a sales targeted environment Personal qualities: Outstanding written and verbal communication skills A desire to use your initiative to solve problems Proven leadership ability Decision-making Excellent Interpersonal skills Adaptable to change Time management Conflict resolution Excellent team player Mentorship Passion for the brand What We Offer Competitive salary An opportunity to work with global sporting partners A chance to build a career with a fast paced, high growth brand
