Job Description# AI Services Consultant - Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the technical and product expert for our AI-powered Resolution Platform, the AI Services Consultant role is integral to delivering quick time to value while guiding our customers through their configuration and optimization. MissionAs an AI Services Consultant at Zendesk, your mission is to provide technical solutions and remove roadblocks for your customers to drive resolutions on our AI Platform. You will act as a technical expert and trusted advisor, guiding customers through complex configurations with agility and precision. Your strong consulting skills and project management expertise will ensure seamless integration and optimization of AI solutions, driving transformative business outcomes. Overarching Objective For The Role: Accelerate customers' time to value by driving adoption and operational excellence for Zendesk AI solutions, ensuring customers realize measurable business impact from initial deployment through scale Be the customer's AI technical expert. Turn goals into the right configuration, integrations, and design choices, and remove blockers fast. Lead smooth, on-time delivery. Run projects end-to-end with clear scope, timelines, and stakeholder alignment to deliver reliably. Strategic Accountabilities Technical Expertise & Guidance: Provide expert advice on the implementation and optimization of Zendesk AI products, ensuring customers leverage the full capabilities of the technology to meet their business goals. Change Management & Training: Facilitate change management processes and deliver consultative sessions to ensure smooth adoption and integration of AI solutions within customer organizations. Successful Project Delivery: Accountable for the timely and successful delivery of AI projects, meeting or exceeding customer expectations and maintaining high standards of quality. Customer Satisfaction: Maintain high levels of customer satisfaction, contributing to customer retention and potential upsell opportunities. Cross-Functional Collaboration: Work closely with internal teams, including Customer Success and Sales, to ensure alignment on the customer's AI Roadmap and address any technical challenges that would block the customer from adopting AI. Tactical solutions for business outcomes: Ensure that AI solutions are effectively aligned with customer business goals, resulting in measurable improvements in customer experience and AI Adoption.What You'll Need to Succeed Strategic Skills & Expertise Consulting Expertise: Strong consulting skills with the ability to assess client needs, develop strategic solutions, and provide expert guidance throughout the project lifecycle. Strong Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders. Project Management: Oversee the planning, execution, and delivery of AI projects, ensuring they are completed on time, within scope, and meet quality standards. Technical Proficiency in AI: Deep understanding of AI technologies, particularly Zendesk AI products, with the ability to implement and optimize these solutions effectively. Agility and Adaptability: Ability to work effectively in diverse and dynamic environments, adapting to changing client needs and industry trends. Problem-Solving Abilities: Strong analytical and problem-solving skills, with the ability to identify challenges and develop innovative solutions. Continuous Learning: Commitment to staying updated on the latest AI trends and advancements, ensuring the delivery of cutting-edge solutions to clients.Qualifications Must have a minimum of 7+ years of related experience in Consulting / Professional Services Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to build predictive models and forecasts for churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth Demonstrated experience designing and executing success plans or roadmaps that drive measurable customer outcomes Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Experience managing AI or software adoption programs with demonstrated impact on business metrics such as retention or satisfaction. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Certifications in AI strategy or project management preferred Excellent program management and cross-functional influence skills Familiarity with emerging AI trends is a plus Ability to distill complex AI concepts for diverse audiences, especially executive stakeholdersAIAAHybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Mar 21, 2026
Full time
Job Description# AI Services Consultant - Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the technical and product expert for our AI-powered Resolution Platform, the AI Services Consultant role is integral to delivering quick time to value while guiding our customers through their configuration and optimization. MissionAs an AI Services Consultant at Zendesk, your mission is to provide technical solutions and remove roadblocks for your customers to drive resolutions on our AI Platform. You will act as a technical expert and trusted advisor, guiding customers through complex configurations with agility and precision. Your strong consulting skills and project management expertise will ensure seamless integration and optimization of AI solutions, driving transformative business outcomes. Overarching Objective For The Role: Accelerate customers' time to value by driving adoption and operational excellence for Zendesk AI solutions, ensuring customers realize measurable business impact from initial deployment through scale Be the customer's AI technical expert. Turn goals into the right configuration, integrations, and design choices, and remove blockers fast. Lead smooth, on-time delivery. Run projects end-to-end with clear scope, timelines, and stakeholder alignment to deliver reliably. Strategic Accountabilities Technical Expertise & Guidance: Provide expert advice on the implementation and optimization of Zendesk AI products, ensuring customers leverage the full capabilities of the technology to meet their business goals. Change Management & Training: Facilitate change management processes and deliver consultative sessions to ensure smooth adoption and integration of AI solutions within customer organizations. Successful Project Delivery: Accountable for the timely and successful delivery of AI projects, meeting or exceeding customer expectations and maintaining high standards of quality. Customer Satisfaction: Maintain high levels of customer satisfaction, contributing to customer retention and potential upsell opportunities. Cross-Functional Collaboration: Work closely with internal teams, including Customer Success and Sales, to ensure alignment on the customer's AI Roadmap and address any technical challenges that would block the customer from adopting AI. Tactical solutions for business outcomes: Ensure that AI solutions are effectively aligned with customer business goals, resulting in measurable improvements in customer experience and AI Adoption.What You'll Need to Succeed Strategic Skills & Expertise Consulting Expertise: Strong consulting skills with the ability to assess client needs, develop strategic solutions, and provide expert guidance throughout the project lifecycle. Strong Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders. Project Management: Oversee the planning, execution, and delivery of AI projects, ensuring they are completed on time, within scope, and meet quality standards. Technical Proficiency in AI: Deep understanding of AI technologies, particularly Zendesk AI products, with the ability to implement and optimize these solutions effectively. Agility and Adaptability: Ability to work effectively in diverse and dynamic environments, adapting to changing client needs and industry trends. Problem-Solving Abilities: Strong analytical and problem-solving skills, with the ability to identify challenges and develop innovative solutions. Continuous Learning: Commitment to staying updated on the latest AI trends and advancements, ensuring the delivery of cutting-edge solutions to clients.Qualifications Must have a minimum of 7+ years of related experience in Consulting / Professional Services Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to build predictive models and forecasts for churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth Demonstrated experience designing and executing success plans or roadmaps that drive measurable customer outcomes Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Experience managing AI or software adoption programs with demonstrated impact on business metrics such as retention or satisfaction. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Certifications in AI strategy or project management preferred Excellent program management and cross-functional influence skills Familiarity with emerging AI trends is a plus Ability to distill complex AI concepts for diverse audiences, especially executive stakeholdersAIAAHybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Key Account Manager - Automotive Aftermarket Distribution Strengthening our UK sales team: Delivering and developing c class Garage Workshop Consumables programmes to vertical markets expanding across the Automotive Aftermarket is where our client excels. Their extensive experience enable MRO Workshops to efficiently and productively manage their workshop consumable usage. We are on the hunt for a Key Account Manager , National Account Manager or Senior Sales Development Executive to develop their Automotive Aftermarket distribution sector via Independent Motor Factors both car and CV and Trade Buying Groups / ITG's / VM trade parts programmes . Ideal Location - Central / South (West Midlands, Coventry, Leicester, Oxford) Good Salary Neg (Circa 55k - 60k) + Bonus + Car + Pension Our utopia: Our ideal candidate will have worked within the Automotive Aftermarket in a Senior Sales / Key Account or National Account capacity and be familiar with parts distribution & parts supply chains into the entire Automotive Aftermarket sector. Knowledge and previous experience of trading with key stakeholders within Automotive ITG's and Aftermarket Buying Groups will be a key interest on this remit. 10 Key skills: Knowledge and experience of working within the Automotive Aftermarket in a senior field based capacity or highly sales driven environment. Experience of handling ITG'S or Aftermarket Buying Groups is essential. Proven track record in delivering sales within a Senior Account Management capacity. Gravitas and ability to grab attention and present innovative ideas and solutions at board level. High level of IT literacy, particularly presentations packages and analytical capabilities via Microsoft Excel. Clear and concise communication skills written and verbally. Professional outlook able to maintain and develop personal integrity with customers and internal stakeholders. Highly organised with solid work ethic approaching tasks tenaciously. Flexible to travel covering an expansive region and overnight as required. Smart in appearance, punctual able to create excellent 1st impressions. Meet the employer sessions: Online screen interviews will be conducted by our exclusive recruitment partner Glen Shepherd via our "meet the employer" sessions. Please call Glen for an initial conversation on (phone number removed) or email with your CV detailing how your experience meets with the above. We are hiring NOW so don't delay. JOB REF: 4308GS Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you.
Mar 20, 2026
Full time
Key Account Manager - Automotive Aftermarket Distribution Strengthening our UK sales team: Delivering and developing c class Garage Workshop Consumables programmes to vertical markets expanding across the Automotive Aftermarket is where our client excels. Their extensive experience enable MRO Workshops to efficiently and productively manage their workshop consumable usage. We are on the hunt for a Key Account Manager , National Account Manager or Senior Sales Development Executive to develop their Automotive Aftermarket distribution sector via Independent Motor Factors both car and CV and Trade Buying Groups / ITG's / VM trade parts programmes . Ideal Location - Central / South (West Midlands, Coventry, Leicester, Oxford) Good Salary Neg (Circa 55k - 60k) + Bonus + Car + Pension Our utopia: Our ideal candidate will have worked within the Automotive Aftermarket in a Senior Sales / Key Account or National Account capacity and be familiar with parts distribution & parts supply chains into the entire Automotive Aftermarket sector. Knowledge and previous experience of trading with key stakeholders within Automotive ITG's and Aftermarket Buying Groups will be a key interest on this remit. 10 Key skills: Knowledge and experience of working within the Automotive Aftermarket in a senior field based capacity or highly sales driven environment. Experience of handling ITG'S or Aftermarket Buying Groups is essential. Proven track record in delivering sales within a Senior Account Management capacity. Gravitas and ability to grab attention and present innovative ideas and solutions at board level. High level of IT literacy, particularly presentations packages and analytical capabilities via Microsoft Excel. Clear and concise communication skills written and verbally. Professional outlook able to maintain and develop personal integrity with customers and internal stakeholders. Highly organised with solid work ethic approaching tasks tenaciously. Flexible to travel covering an expansive region and overnight as required. Smart in appearance, punctual able to create excellent 1st impressions. Meet the employer sessions: Online screen interviews will be conducted by our exclusive recruitment partner Glen Shepherd via our "meet the employer" sessions. Please call Glen for an initial conversation on (phone number removed) or email with your CV detailing how your experience meets with the above. We are hiring NOW so don't delay. JOB REF: 4308GS Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you.
Business Development Manager (Construction) Salary: £30K - £50K OTE (DOE) Location: Bristol, Field-based Contract: Full-time, Permanent The Role We are looking for an experienced Business Development Manager to grow our hire business in your territory. You'll focus on new business development, managing key accounts and building long-term customer relationships in the plant hire sector. Key Responsibilities: Develop new hire business and grow existing accounts Conduct customer visits and site meetings Prepare quotations, negotiate rates, and close agreements Achieve and exceed sales targets and KPIs About You: Experience in tool, plant, or equipment hire Strong knowledge of construction and hire markets Excellent communication, negotiation, and relationship-building skills Self-motivated and results-driven Full UK driving licence What We Offer: Competitive salary bonus structure Electric company car (save on tax), laptop, mobile, healthcare, insurance Career progression within a growing business Supportive management and established depot network Apply If this role sounds of interest, please click apply to send your CV or contact Kirk Pertemps, Bristol.
Mar 20, 2026
Full time
Business Development Manager (Construction) Salary: £30K - £50K OTE (DOE) Location: Bristol, Field-based Contract: Full-time, Permanent The Role We are looking for an experienced Business Development Manager to grow our hire business in your territory. You'll focus on new business development, managing key accounts and building long-term customer relationships in the plant hire sector. Key Responsibilities: Develop new hire business and grow existing accounts Conduct customer visits and site meetings Prepare quotations, negotiate rates, and close agreements Achieve and exceed sales targets and KPIs About You: Experience in tool, plant, or equipment hire Strong knowledge of construction and hire markets Excellent communication, negotiation, and relationship-building skills Self-motivated and results-driven Full UK driving licence What We Offer: Competitive salary bonus structure Electric company car (save on tax), laptop, mobile, healthcare, insurance Career progression within a growing business Supportive management and established depot network Apply If this role sounds of interest, please click apply to send your CV or contact Kirk Pertemps, Bristol.
Operations Manager Location: Kettering, Northamptonshire Salary: Up to £50,000 per annum (DOE) Hours: 37.5 hours per week Benefits 25-30 days annual leave (service related) Life assurance Group personal pension Income protection Free on-site parking Flexible working hours Potential for international travel The Company Our client is a long-established and highly respected UK-based engineering and manufacturing business with over 100 years of heritage. Originally founded to set technical standards within a specialist manufacturing sector, the organisation has evolved into a global provider of high-quality testing equipment and technical solutions. Operating from a modern manufacturing facility in Northamptonshire, the business designs, manufactures and exports precision physical testing machinery to leading brands worldwide, supporting quality and performance standards across multiple industries. The Role The Operations Manager will take full responsibility for the end-to-end coordination of production, service, logistics and operational delivery. The focus of the role is to ensure customer commitments are achieved on time, to the required quality standards and within agreed margin expectations. This is a hands-on leadership role requiring a strong engineering background, proven production management experience and sound commercial awareness. The successful candidate will act as the key link between engineering, production, sales and customers, ensuring that sold projects are delivered profitably, efficiently and reliably. The role also includes a customer-facing element and will contribute operational and technical insight into business development and strategic marketing activities. Key Responsibilities Operational Delivery & Planning Own and continuously improve end-to-end delivery performance from order acceptance through to shipment, installation, commissioning and service Lead integrated planning across sales, engineering, production, service and procurement to ensure clear visibility of priorities, capacity and risk Act as escalation point for delivery issues, ensuring early communication and effective mitigation Production & Service Oversight Lead and support team leaders across: Mechanical production and assembly Electrical build, calibration and commissioning Global service and technical support Logistics and order fulfilment Ensure all production, calibration and service activities follow agreed processes and quality standards Maintain clear logging and escalation processes for design, supplier or manufacturing defects Commercial & Financial Performance Deliver financial objectives through effective operational decision-making Reduce avoidable cost leakage through improved planning, sourcing feedback and make-versus-buy decisions Collaborate closely with Sales, Engineering and Procurement to ensure commercially robust project delivery Report on operational financial performance against budget Customer & Market Engagement Act as senior operational contact for key customers, reinforcing confidence in delivery and service performance Support the development of service offerings, training, upgrades and aftermarket opportunities Provide operational and technical input into marketing materials and product positioning Leadership & Team Development Lead, coach and develop team leaders to improve planning discipline, accountability and performance Promote a commercially aware and customer-focused culture across production and service teams Support skills development, training documentation and succession planning Continuous Improvement Improve operational consistency while maintaining a pragmatic, non-bureaucratic approach Ensure effective feedback loops between production, service and engineering teams Drive ongoing operational efficiency and process improvements About You Essential Engineering background (mechanical and/or electrical) Proven experience in production or operations management within a manufacturing environment Experience leading technical or production teams Strong planning, coordination and problem-solving skills Commercial awareness with understanding of margin and cost control Confident communicator, comfortable engaging with both internal teams and customers Experience working within a low-volume, high-value manufacturing environment Desirable Experience within test equipment, machinery or capital equipment manufacturing Exposure to commissioning, calibration or field service operations Customer-facing or account support experience Involvement in product development or business development activities Knowledge of CE/UKCA or regulated machinery environments Experience managing subcontract manufacturing
Mar 20, 2026
Full time
Operations Manager Location: Kettering, Northamptonshire Salary: Up to £50,000 per annum (DOE) Hours: 37.5 hours per week Benefits 25-30 days annual leave (service related) Life assurance Group personal pension Income protection Free on-site parking Flexible working hours Potential for international travel The Company Our client is a long-established and highly respected UK-based engineering and manufacturing business with over 100 years of heritage. Originally founded to set technical standards within a specialist manufacturing sector, the organisation has evolved into a global provider of high-quality testing equipment and technical solutions. Operating from a modern manufacturing facility in Northamptonshire, the business designs, manufactures and exports precision physical testing machinery to leading brands worldwide, supporting quality and performance standards across multiple industries. The Role The Operations Manager will take full responsibility for the end-to-end coordination of production, service, logistics and operational delivery. The focus of the role is to ensure customer commitments are achieved on time, to the required quality standards and within agreed margin expectations. This is a hands-on leadership role requiring a strong engineering background, proven production management experience and sound commercial awareness. The successful candidate will act as the key link between engineering, production, sales and customers, ensuring that sold projects are delivered profitably, efficiently and reliably. The role also includes a customer-facing element and will contribute operational and technical insight into business development and strategic marketing activities. Key Responsibilities Operational Delivery & Planning Own and continuously improve end-to-end delivery performance from order acceptance through to shipment, installation, commissioning and service Lead integrated planning across sales, engineering, production, service and procurement to ensure clear visibility of priorities, capacity and risk Act as escalation point for delivery issues, ensuring early communication and effective mitigation Production & Service Oversight Lead and support team leaders across: Mechanical production and assembly Electrical build, calibration and commissioning Global service and technical support Logistics and order fulfilment Ensure all production, calibration and service activities follow agreed processes and quality standards Maintain clear logging and escalation processes for design, supplier or manufacturing defects Commercial & Financial Performance Deliver financial objectives through effective operational decision-making Reduce avoidable cost leakage through improved planning, sourcing feedback and make-versus-buy decisions Collaborate closely with Sales, Engineering and Procurement to ensure commercially robust project delivery Report on operational financial performance against budget Customer & Market Engagement Act as senior operational contact for key customers, reinforcing confidence in delivery and service performance Support the development of service offerings, training, upgrades and aftermarket opportunities Provide operational and technical input into marketing materials and product positioning Leadership & Team Development Lead, coach and develop team leaders to improve planning discipline, accountability and performance Promote a commercially aware and customer-focused culture across production and service teams Support skills development, training documentation and succession planning Continuous Improvement Improve operational consistency while maintaining a pragmatic, non-bureaucratic approach Ensure effective feedback loops between production, service and engineering teams Drive ongoing operational efficiency and process improvements About You Essential Engineering background (mechanical and/or electrical) Proven experience in production or operations management within a manufacturing environment Experience leading technical or production teams Strong planning, coordination and problem-solving skills Commercial awareness with understanding of margin and cost control Confident communicator, comfortable engaging with both internal teams and customers Experience working within a low-volume, high-value manufacturing environment Desirable Experience within test equipment, machinery or capital equipment manufacturing Exposure to commissioning, calibration or field service operations Customer-facing or account support experience Involvement in product development or business development activities Knowledge of CE/UKCA or regulated machinery environments Experience managing subcontract manufacturing
A great opportunity has arisen for a technical sales manager to join an expanding company in the electrical power supply industry. Key Responsibilities: Create and implement strategic sales plans that successfully achieve business objectives. Provide on-the-ground support for the Regional & National Sales Managers as they generate leads, progress opportunities and win new orders (assisting with joint visits on a regular basis). Lead from the front taking ownership of a number of key accounts. Promote and drive effective use of the CRM system to ensure that transparency is provided across all project status' and that the teams are working in a joined up and co-ordinated manner to win new business. Responsible for agreed sales order targets, sales pipeline and KPI's. Use available data to forecast orders and set appropriate performance goals. Develop and maintain positive relationships with other key clients at a senior level including negotiating and closing major contracts. Be an ambassador of collaboration between the sales, engineering. marketing and commercial teams driving forward continual improvement in line with changing business needs. Train, coach, motivate and advise the team to enable collective success. Manage and further infiltrate customers to discuss their evolving needs, developing relationships to identify sales opportunities, networking and fact-finding to drive achievement of plans and objectives. Develop and implement new sales initiatives, strategies, programmes. Ensure sales processes are adhered to by the team. Provide monthly reporting of field sales performance and communicate to the Head of Sales. Conduct regular 1:1 meetings with the team to evaluate performance and delivery on agreed objectives, removing obstacles and assisting where required. Monitor account plans generated by the team to ensure that strategic account goals are progressing. Ensure marketing generated renewables leads are followed up effectively. Conduct weekly sales calls to share information and manage feedback. To chair and/or attend relevant sales meetings, providing guidance, direction and solutions. Focus on developing long term strategical partnerships with customers. Monitor competitors' products, including relevant sales and marketing data Attend and present at Company events; exhibitions and CPD's across the UK, Europe and Worldwide. To be the direct line manager for all relevant staff Skills, Knowledge & Experience: A proven technical sales background (10 plus years) ideally in the Electrical Power Supply Sector or within a technical manufacturing/supply sector (LV or HV Switchgear OEM background desirable) Ideally some form of electrical qualifications or studies Proven record of team development/management and driving customer engagement (essential) Experience of working with CRM tools and the MS suite Targets driven individual who can lead from the front Hold a full UK driving licence Home based but must be prepared to travel to the Leeds office twice monthly as well as attending a sales meeting every two months. There will also be a requirement to support the team with selected customer visits. Salary and benefits: Salary negotiable dependant on experience 37.5 hours per week 33 days (including bank holidays) Sales Bonus Healthcare cash plan and Employee Assistance Programme Electric Vehicle/Bike to work salary sacrifice scheme Car allowance Pension Life Insurance x 3
Mar 20, 2026
Full time
A great opportunity has arisen for a technical sales manager to join an expanding company in the electrical power supply industry. Key Responsibilities: Create and implement strategic sales plans that successfully achieve business objectives. Provide on-the-ground support for the Regional & National Sales Managers as they generate leads, progress opportunities and win new orders (assisting with joint visits on a regular basis). Lead from the front taking ownership of a number of key accounts. Promote and drive effective use of the CRM system to ensure that transparency is provided across all project status' and that the teams are working in a joined up and co-ordinated manner to win new business. Responsible for agreed sales order targets, sales pipeline and KPI's. Use available data to forecast orders and set appropriate performance goals. Develop and maintain positive relationships with other key clients at a senior level including negotiating and closing major contracts. Be an ambassador of collaboration between the sales, engineering. marketing and commercial teams driving forward continual improvement in line with changing business needs. Train, coach, motivate and advise the team to enable collective success. Manage and further infiltrate customers to discuss their evolving needs, developing relationships to identify sales opportunities, networking and fact-finding to drive achievement of plans and objectives. Develop and implement new sales initiatives, strategies, programmes. Ensure sales processes are adhered to by the team. Provide monthly reporting of field sales performance and communicate to the Head of Sales. Conduct regular 1:1 meetings with the team to evaluate performance and delivery on agreed objectives, removing obstacles and assisting where required. Monitor account plans generated by the team to ensure that strategic account goals are progressing. Ensure marketing generated renewables leads are followed up effectively. Conduct weekly sales calls to share information and manage feedback. To chair and/or attend relevant sales meetings, providing guidance, direction and solutions. Focus on developing long term strategical partnerships with customers. Monitor competitors' products, including relevant sales and marketing data Attend and present at Company events; exhibitions and CPD's across the UK, Europe and Worldwide. To be the direct line manager for all relevant staff Skills, Knowledge & Experience: A proven technical sales background (10 plus years) ideally in the Electrical Power Supply Sector or within a technical manufacturing/supply sector (LV or HV Switchgear OEM background desirable) Ideally some form of electrical qualifications or studies Proven record of team development/management and driving customer engagement (essential) Experience of working with CRM tools and the MS suite Targets driven individual who can lead from the front Hold a full UK driving licence Home based but must be prepared to travel to the Leeds office twice monthly as well as attending a sales meeting every two months. There will also be a requirement to support the team with selected customer visits. Salary and benefits: Salary negotiable dependant on experience 37.5 hours per week 33 days (including bank holidays) Sales Bonus Healthcare cash plan and Employee Assistance Programme Electric Vehicle/Bike to work salary sacrifice scheme Car allowance Pension Life Insurance x 3
The Good Feet Store LRG Investments Group
Portsmouth, Hampshire
Calling Managers who are passionate about leading with a purpose! At The Good Feet Store, we believe in more than just selling products - we're dedicated to transforming lives. As a Store Manager, you'll be at the forefront of our mission, empowering customers with solutions that improve their quality of life. This isn't just a job; it's an opportunity to foster growth, develop meaningful relationships, and make a positive impact every day. If you're driven by a desire to inspire others and lead a team towards success, we invite you to embark on this rewarding journey with us. The Good Feet Store is a specialty retail store committed to the health and wellness, and quality of life improvement of our clients by selling Arch Support systems and specialty products tailored to our clients' individual needs. At Feet First Partners, our Store Managers are also fully trained Certified Arch Support Specialists (2-week Paid Training and Certification provided). Our Store Manager not only play an Impactful Role in assessing our client's needs, educating clients on the benefits of proper arch support, and recommending suitable products, but also in developing and leading a team to do the same. Why You'll Love Working with Us Core Values: Our Core Values are to STEP UP every day for our clients and communities: Service Teamwork Excellence Passion Unwavering Integrity People Proven Premier Product: A recent Efficacy Study performed through Mass General Hospital showed that our 3-Step Arch Support Systems are clinically proven to significantly reduce pain in just 4 weeks, all while improving balance and stability. Doesn't everyone need that in their lives? (hint, the answer is YES!) Excellent Retail hours: Yes, you heard that right! We close at 6pmEST every day of the week. An Impactful Role: I hope you like hugs from clients: Have you ever seen anyone walk in with a cane, and then wind up dancing in the hallway of a store? You will here! Make a real difference in people's quality of life Two Feet at a Time. A Positive Culture of Caring; it just feels good: Join and lead a supportive team of caring, empathetic people all with a common drive to help others and who value collaboration and individual growth. Full Benefits Package: you take care of the clients and team; we'll take care of you: PTO, Sick time, 401k with company match, Medical, Dental, and Vision Insurance as well as Employee Discounts. Top-Notch Training: we yearn to learn: Initial Sales Training and Certification as well as ongoing comprehensive training on all products, processes, and industry trends. Competitive Compensation: show us your heart, we'll show you the money: Annual base salary between $70,000-$80,000 plus monthly store bonus based on store performance (total compensation between $80,000 -$92,000). Growth opportunities: this is just the beginning: With 21 locations open or in development (on our way to 50+) in CT, RI, NY, PA, NJ, DE, and FL. Feet First Partners is the fastest growing franchise in the Good Feet Store's national portfolio. We offer numerous opportunities for upward mobility, and pride ourselves on promoting from within. We provide diverse career paths with rewarding employment opportunities at our organization, fostering professional growth and fulfillment for our team members. Responsibilities Consistently train and develop a team to meet both individual and store goals through personal mentorship and development. Give 100% to your team and clients every day, ensuring a rewarding, world-class experience they'll be sure to tell their family and friends about. Analyze daily data and metrics to make business decisions to consistently drive sales (and change lives!). Educate customers on the benefits of proper arch support and recommend suitable products. Assist customers in trying out different products to ensure the perfect fit. Provide exceptional customer service to build lasting relationships. Oversee all operations of the store, including inventory and managing client rotation. Change People's Lives Two Feet at a Time. Requirements What we are looking for in a manager in training: Have 1+ years of experience generating new business, increasing sales, and meeting or exceeding goals. Have 1+ years of experience in a supervisory role within a customer-facing business. Someone who enjoys being an active part of the sales rotation with their team. Will foster and support a culture that's built around a diligent, but empathetic approach to solving people's problems. Leads by example and prefers to be off the sidelines and on the field with the team. Believes in, and holds the team accountable to, our Core Values, our products, policies, and ability to change peoples' lives. Possesses great communication (verbal & written), presentation, and interpersonal skills, with the ability to build quick rapport and speak professionally with confidence. Expert time management skills, sets realistic deadlines, and can follow specific steps to reach time-sensitive tasks/objectives. Basic computer and operating systems skills (Outlook, Teams, Excel, POS, etc.). Ability to work a fluctuating schedule which will require days, evenings, weekends (Both Saturday and Sunday) and some holidays. Store Hours are Monday-Saturday, 9am-6pm Sundays are 10am-6pm. Compensation $70,000.00 - $92,000.00 per year Full-Time Employee Benefits Include Competitive compensation Paid comprehensive product sales training Professional and fun work environment Working here is amazing. You have the opportunity to make a lot of money here. The owner and management are great. They support you and set you up for success. They are like 2nd family. Your earning potential is limitless and if you are good at direct sales this is a job worth considering. You are genuinely helping people. Employees at a franchise location are employed by the Franchisee and are not employees of Good Feet Worldwide (the Franchisor). Good Feet Worldwide neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Mar 19, 2026
Full time
Calling Managers who are passionate about leading with a purpose! At The Good Feet Store, we believe in more than just selling products - we're dedicated to transforming lives. As a Store Manager, you'll be at the forefront of our mission, empowering customers with solutions that improve their quality of life. This isn't just a job; it's an opportunity to foster growth, develop meaningful relationships, and make a positive impact every day. If you're driven by a desire to inspire others and lead a team towards success, we invite you to embark on this rewarding journey with us. The Good Feet Store is a specialty retail store committed to the health and wellness, and quality of life improvement of our clients by selling Arch Support systems and specialty products tailored to our clients' individual needs. At Feet First Partners, our Store Managers are also fully trained Certified Arch Support Specialists (2-week Paid Training and Certification provided). Our Store Manager not only play an Impactful Role in assessing our client's needs, educating clients on the benefits of proper arch support, and recommending suitable products, but also in developing and leading a team to do the same. Why You'll Love Working with Us Core Values: Our Core Values are to STEP UP every day for our clients and communities: Service Teamwork Excellence Passion Unwavering Integrity People Proven Premier Product: A recent Efficacy Study performed through Mass General Hospital showed that our 3-Step Arch Support Systems are clinically proven to significantly reduce pain in just 4 weeks, all while improving balance and stability. Doesn't everyone need that in their lives? (hint, the answer is YES!) Excellent Retail hours: Yes, you heard that right! We close at 6pmEST every day of the week. An Impactful Role: I hope you like hugs from clients: Have you ever seen anyone walk in with a cane, and then wind up dancing in the hallway of a store? You will here! Make a real difference in people's quality of life Two Feet at a Time. A Positive Culture of Caring; it just feels good: Join and lead a supportive team of caring, empathetic people all with a common drive to help others and who value collaboration and individual growth. Full Benefits Package: you take care of the clients and team; we'll take care of you: PTO, Sick time, 401k with company match, Medical, Dental, and Vision Insurance as well as Employee Discounts. Top-Notch Training: we yearn to learn: Initial Sales Training and Certification as well as ongoing comprehensive training on all products, processes, and industry trends. Competitive Compensation: show us your heart, we'll show you the money: Annual base salary between $70,000-$80,000 plus monthly store bonus based on store performance (total compensation between $80,000 -$92,000). Growth opportunities: this is just the beginning: With 21 locations open or in development (on our way to 50+) in CT, RI, NY, PA, NJ, DE, and FL. Feet First Partners is the fastest growing franchise in the Good Feet Store's national portfolio. We offer numerous opportunities for upward mobility, and pride ourselves on promoting from within. We provide diverse career paths with rewarding employment opportunities at our organization, fostering professional growth and fulfillment for our team members. Responsibilities Consistently train and develop a team to meet both individual and store goals through personal mentorship and development. Give 100% to your team and clients every day, ensuring a rewarding, world-class experience they'll be sure to tell their family and friends about. Analyze daily data and metrics to make business decisions to consistently drive sales (and change lives!). Educate customers on the benefits of proper arch support and recommend suitable products. Assist customers in trying out different products to ensure the perfect fit. Provide exceptional customer service to build lasting relationships. Oversee all operations of the store, including inventory and managing client rotation. Change People's Lives Two Feet at a Time. Requirements What we are looking for in a manager in training: Have 1+ years of experience generating new business, increasing sales, and meeting or exceeding goals. Have 1+ years of experience in a supervisory role within a customer-facing business. Someone who enjoys being an active part of the sales rotation with their team. Will foster and support a culture that's built around a diligent, but empathetic approach to solving people's problems. Leads by example and prefers to be off the sidelines and on the field with the team. Believes in, and holds the team accountable to, our Core Values, our products, policies, and ability to change peoples' lives. Possesses great communication (verbal & written), presentation, and interpersonal skills, with the ability to build quick rapport and speak professionally with confidence. Expert time management skills, sets realistic deadlines, and can follow specific steps to reach time-sensitive tasks/objectives. Basic computer and operating systems skills (Outlook, Teams, Excel, POS, etc.). Ability to work a fluctuating schedule which will require days, evenings, weekends (Both Saturday and Sunday) and some holidays. Store Hours are Monday-Saturday, 9am-6pm Sundays are 10am-6pm. Compensation $70,000.00 - $92,000.00 per year Full-Time Employee Benefits Include Competitive compensation Paid comprehensive product sales training Professional and fun work environment Working here is amazing. You have the opportunity to make a lot of money here. The owner and management are great. They support you and set you up for success. They are like 2nd family. Your earning potential is limitless and if you are good at direct sales this is a job worth considering. You are genuinely helping people. Employees at a franchise location are employed by the Franchisee and are not employees of Good Feet Worldwide (the Franchisor). Good Feet Worldwide neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Area Sales Manager (HVAC/Construction) £50,000 - £60,000 + Generous Commission Package + Full Training + Internal Progression + Highly Autonomous + Company Car + Company Discounts + Benefits Remote (Ideally Located: London, Greater London, Home Counties) Are you a Business Development Manager with mechanical ventilation or HVAC sales experience looking for full ownership of your territory, strong earning potential and clear career progression within a growing specialist manufacturer?On offer is a rare and exciting opportunity to join a niche specialist business, where you can massively develop your skills working alongside other technical experts within this industry specialist that offer incredible benefits whilst investing heavily in your development and future career prospects.This Company are industry leaders in the design and manufacturing of ventilation systems for a variety of clients across the UK, known for quality products, technical expertise and long-term staff retention. The business is continuing to grow across Great Britain and is investing in its sales team to strengthen its market presence.On offer is a field-based role with autonomy and responsibility. You will manage the full sales cycle, generating, selling a range of ventilation products from initial approach through to installation and beyond and will be responsible for developing existing accounts and regularly travelling across London and surrounding areas to find new business.This role would suit an individual with a proven background of Technical Sales within the Construction, HVAC or Engineering sectors looking for a new challenge within a business that will heavily invest in your future development and progression.The Role: Develop new business across a designated region Build relationships with contractors, developers and consultants Manage full sales cycle from lead generation to closing The Person: Experience selling mechanical ventilation or HVAC products Proven track record of generating new business and achieving sales targets Full UK driving licence Reference Number: BBBH270607To apply for this role or to be considered for further roles, please click "Apply Now" or contact James Baker at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Mar 19, 2026
Full time
Area Sales Manager (HVAC/Construction) £50,000 - £60,000 + Generous Commission Package + Full Training + Internal Progression + Highly Autonomous + Company Car + Company Discounts + Benefits Remote (Ideally Located: London, Greater London, Home Counties) Are you a Business Development Manager with mechanical ventilation or HVAC sales experience looking for full ownership of your territory, strong earning potential and clear career progression within a growing specialist manufacturer?On offer is a rare and exciting opportunity to join a niche specialist business, where you can massively develop your skills working alongside other technical experts within this industry specialist that offer incredible benefits whilst investing heavily in your development and future career prospects.This Company are industry leaders in the design and manufacturing of ventilation systems for a variety of clients across the UK, known for quality products, technical expertise and long-term staff retention. The business is continuing to grow across Great Britain and is investing in its sales team to strengthen its market presence.On offer is a field-based role with autonomy and responsibility. You will manage the full sales cycle, generating, selling a range of ventilation products from initial approach through to installation and beyond and will be responsible for developing existing accounts and regularly travelling across London and surrounding areas to find new business.This role would suit an individual with a proven background of Technical Sales within the Construction, HVAC or Engineering sectors looking for a new challenge within a business that will heavily invest in your future development and progression.The Role: Develop new business across a designated region Build relationships with contractors, developers and consultants Manage full sales cycle from lead generation to closing The Person: Experience selling mechanical ventilation or HVAC products Proven track record of generating new business and achieving sales targets Full UK driving licence Reference Number: BBBH270607To apply for this role or to be considered for further roles, please click "Apply Now" or contact James Baker at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Contracts Administrator - Business Support Job Type: Full-time Location: E14, Docklands, London Working Hours: Monday to Friday, 8:00 AM to 5:00 PM Fully Office Based We are seeking a dedicated Associate Contracts Administrator to join our Business Support team. This role is pivotal in managing the administrative coordination and compilation of Retail customer supply contracts and acts as the central point of contact for various internal groups. Day-to-day of the role: Coordinate with field-based business managers and internal groups including Credit, Legal, Distribution, and Pricing to compile and manage contracts. Create and maintain customer master data in SAP, ensuring compliance with company audit and compliance guidelines. Produce ad hoc reports on various aspects of the contracts using SAP, databases, and reporting tools. Review monetary contributions in contracts and handle invoicing and investment forms in line with audit procedures and compliance guidelines. Engage in ad hoc project work involving Terminals, IT, Distribution, and Accounting processes. Required Skills & Qualifications: Degree preferred, with strong business acumen. In-depth knowledge of Contracts Management, including legal experience relating to contractual clauses and practices. Minimum of 2 years' experience in SAP. Excellent information systems skills, including proficiency in all Microsoft Packages. Strong ability to manage information from multiple areas and coordinate activities with diverse partners, both internal and external. Exceptional customer service and communication skills, both verbal and written, to manage issues from customers, Area Sales Managers, and third parties. Skilled in data manipulation and financial analysis of deals, including contributions and rebates. Highly organised, with the ability to multi-task and maintain high levels of accuracy and attention to detail. Benefits: Competitive Temp Wage £20-22ph Contract role: Immediate- January 2027 This role gives you the chance to join a globally known leader To apply for the Associate Contracts Administrator position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.
Mar 18, 2026
Seasonal
Contracts Administrator - Business Support Job Type: Full-time Location: E14, Docklands, London Working Hours: Monday to Friday, 8:00 AM to 5:00 PM Fully Office Based We are seeking a dedicated Associate Contracts Administrator to join our Business Support team. This role is pivotal in managing the administrative coordination and compilation of Retail customer supply contracts and acts as the central point of contact for various internal groups. Day-to-day of the role: Coordinate with field-based business managers and internal groups including Credit, Legal, Distribution, and Pricing to compile and manage contracts. Create and maintain customer master data in SAP, ensuring compliance with company audit and compliance guidelines. Produce ad hoc reports on various aspects of the contracts using SAP, databases, and reporting tools. Review monetary contributions in contracts and handle invoicing and investment forms in line with audit procedures and compliance guidelines. Engage in ad hoc project work involving Terminals, IT, Distribution, and Accounting processes. Required Skills & Qualifications: Degree preferred, with strong business acumen. In-depth knowledge of Contracts Management, including legal experience relating to contractual clauses and practices. Minimum of 2 years' experience in SAP. Excellent information systems skills, including proficiency in all Microsoft Packages. Strong ability to manage information from multiple areas and coordinate activities with diverse partners, both internal and external. Exceptional customer service and communication skills, both verbal and written, to manage issues from customers, Area Sales Managers, and third parties. Skilled in data manipulation and financial analysis of deals, including contributions and rebates. Highly organised, with the ability to multi-task and maintain high levels of accuracy and attention to detail. Benefits: Competitive Temp Wage £20-22ph Contract role: Immediate- January 2027 This role gives you the chance to join a globally known leader To apply for the Associate Contracts Administrator position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.
Store Manager - Carnaby St / Spitalfields Store Manager - Carnaby St / Spitalfields Profile At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we're redefining the future of prestige beauty as we continue our bold expansion across the UK. If you're ready to bring passion, energy, and a love for immersive retail experiences to one of the world's most dynamic beauty markets, this is your moment to shape what comes next. Opportunity As a Store Manager at SEPHORA UK, you'll play a central role in bringing our bold, inclusive, and innovative spirit to life. Reporting to the Regional Retail Manager, you'll lead the store with passion and precision - driving commercial performance, elevating the customer experience, and inspiring a high performing team to deliver the world class service SEPHORA is known for. You'll set the tone for excellence across every part of the store, ensuring our presentation, operations and service reflect the creativity and energy of one of the world's most loved beauty brands. With strong business acumen and a talent for developing others, you'll unlock the full potential of your leadership team while driving both short and long term growth. If you thrive in a fast paced retail environment, love building empowered teams, and are excited to shape SEPHORA's next chapter in the UK, this is your moment. What you'll be doing Providing strategic insight to the Regional Retail Manager through market analysis, competitor reviews and identifying opportunities for business growth. Motivating, coaching and developing the management team through regular feedback, recognition and personalised development plans. Developing short and long term plans to maximise sales and elevate store performance. Using customer insights and local trends to inform product recommendations, stock decisions and in store opportunities. Ensuring exceptional client experience through SEPHORA Attitude behaviours, supporting the team with live coaching and service elevation. Leading sales performance by monitoring KPIs, analysing results and implementing action plans to exceed commercial targets. Ensuring operational excellence across all areas including cash handling, stock management, replenishment and visual merchandising, ensuring high standards and seamless execution. Creating a safe, organised and compliant store environment, upholding company policies, health and safety measures and loss prevention practices. Partnering with Supervisors to align on service, promotions and performance goals across departments. Driving accountability for results across all categories, including exclusive brands and Sephora Collection. Leading communication of business priorities, ensuring the whole team understands strategy, goals and expectations. Managing team scheduling and annual leave effectively to maintain strong floor coverage aligned with store needs. Partnering with the Recruitment team to attract and hire exceptional talent for your store. What you'll bring Proven experience leading high performing retail teams, with strong commercial and operational capability. The willingness to develop a deep understanding of SEPHORA product categories and exceptional customer experience standards. Strong digital and analytical skills to interpret sales data and drive informed decision making. A passion for coaching, mentoring and developing people to support long term growth and performance. Expertise in operational excellence including stock, cash, compliance and store presentation. A leadership style aligned with SEPHORA's values: inclusive, creative, empowering and customer obsessed. Beautiful Benefits at Sephora UK SEPHORA University - receive industry leading product, customer care and development training to help you grow your skills and your career. Allowances tailored to your role and location - including shoes, lunch and more. Competitive pay that grows with you - including annual salary reviews based on your performance and our company results. Performance based commission tied to collective store success. A generous employee discount across the world's best beauty brands. A paid day off on your birthday - because you deserve to celebrate! Access to a perks and wellbeing platform offering discounts, wellness support, and more. Generous holiday allowance, plus the option to buy extra days. And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
Mar 16, 2026
Full time
Store Manager - Carnaby St / Spitalfields Store Manager - Carnaby St / Spitalfields Profile At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we're redefining the future of prestige beauty as we continue our bold expansion across the UK. If you're ready to bring passion, energy, and a love for immersive retail experiences to one of the world's most dynamic beauty markets, this is your moment to shape what comes next. Opportunity As a Store Manager at SEPHORA UK, you'll play a central role in bringing our bold, inclusive, and innovative spirit to life. Reporting to the Regional Retail Manager, you'll lead the store with passion and precision - driving commercial performance, elevating the customer experience, and inspiring a high performing team to deliver the world class service SEPHORA is known for. You'll set the tone for excellence across every part of the store, ensuring our presentation, operations and service reflect the creativity and energy of one of the world's most loved beauty brands. With strong business acumen and a talent for developing others, you'll unlock the full potential of your leadership team while driving both short and long term growth. If you thrive in a fast paced retail environment, love building empowered teams, and are excited to shape SEPHORA's next chapter in the UK, this is your moment. What you'll be doing Providing strategic insight to the Regional Retail Manager through market analysis, competitor reviews and identifying opportunities for business growth. Motivating, coaching and developing the management team through regular feedback, recognition and personalised development plans. Developing short and long term plans to maximise sales and elevate store performance. Using customer insights and local trends to inform product recommendations, stock decisions and in store opportunities. Ensuring exceptional client experience through SEPHORA Attitude behaviours, supporting the team with live coaching and service elevation. Leading sales performance by monitoring KPIs, analysing results and implementing action plans to exceed commercial targets. Ensuring operational excellence across all areas including cash handling, stock management, replenishment and visual merchandising, ensuring high standards and seamless execution. Creating a safe, organised and compliant store environment, upholding company policies, health and safety measures and loss prevention practices. Partnering with Supervisors to align on service, promotions and performance goals across departments. Driving accountability for results across all categories, including exclusive brands and Sephora Collection. Leading communication of business priorities, ensuring the whole team understands strategy, goals and expectations. Managing team scheduling and annual leave effectively to maintain strong floor coverage aligned with store needs. Partnering with the Recruitment team to attract and hire exceptional talent for your store. What you'll bring Proven experience leading high performing retail teams, with strong commercial and operational capability. The willingness to develop a deep understanding of SEPHORA product categories and exceptional customer experience standards. Strong digital and analytical skills to interpret sales data and drive informed decision making. A passion for coaching, mentoring and developing people to support long term growth and performance. Expertise in operational excellence including stock, cash, compliance and store presentation. A leadership style aligned with SEPHORA's values: inclusive, creative, empowering and customer obsessed. Beautiful Benefits at Sephora UK SEPHORA University - receive industry leading product, customer care and development training to help you grow your skills and your career. Allowances tailored to your role and location - including shoes, lunch and more. Competitive pay that grows with you - including annual salary reviews based on your performance and our company results. Performance based commission tied to collective store success. A generous employee discount across the world's best beauty brands. A paid day off on your birthday - because you deserve to celebrate! Access to a perks and wellbeing platform offering discounts, wellness support, and more. Generous holiday allowance, plus the option to buy extra days. And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at. onLinkedIn,Facebook,Instagram,XandYouTube. Job Description This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience. Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies and all applicable laws and regulations. Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives. Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call. Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers. Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities. Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution. Differentiate AbbVie's value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance. Driving a personal auto or company car or truck, or a powered piece of material handling equipment. Qualifications Bachelor's degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required Relevant and equivalent industry experience required in lieu of a bachelor's degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. Proactively identifies customer style / behavior and quickly adapts to all aspects of selling approach. Understands and leverages findings to develop sales strategies. Offers innovative ideas and solutions to maximize business opportunities to address challenges. Provides impact with ideas for the larger organization and anticipates and responds to changes. Operates effectively in a matrix environment. Influences others and is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc. Leads by example; Consistently displays positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels. Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account-based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries). An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have. Valid driver's license: Ability to pass a pre-employment drug screening test and meet safe driving requirements. Key Stakeholders External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan. Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders. Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law: The compensation range described below is the range of possible base pay compensation that the Company believes ingood faith it will pay for this role at the timeof this posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographic location, andwemayultimatelypaymore or less than the posted range. This range may bemodifiedin thefuture. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees. This job is eligible toparticipatein our short-term incentiveprograms. Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.The amount and availability of any bonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employeeremainsin the Company's sole andabsolutediscretion unless and until paid andmay bemodifiedat the Company's sole and absolute discretion, consistent withapplicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: What AbbVie Has to Offer Our work can-and does-have a tangible, lasting impact on millions of people. But it's not just the results that matter. How we achieve them matters, too. Leading with purpose, we work to build a more sustainable future for generations to come. We do that by putting our expertise, resources and talent to work to make a real difference for patients, communities and our world.
Mar 16, 2026
Full time
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at. onLinkedIn,Facebook,Instagram,XandYouTube. Job Description This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience. Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies and all applicable laws and regulations. Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives. Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call. Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers. Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities. Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution. Differentiate AbbVie's value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance. Driving a personal auto or company car or truck, or a powered piece of material handling equipment. Qualifications Bachelor's degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required Relevant and equivalent industry experience required in lieu of a bachelor's degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. Proactively identifies customer style / behavior and quickly adapts to all aspects of selling approach. Understands and leverages findings to develop sales strategies. Offers innovative ideas and solutions to maximize business opportunities to address challenges. Provides impact with ideas for the larger organization and anticipates and responds to changes. Operates effectively in a matrix environment. Influences others and is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc. Leads by example; Consistently displays positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels. Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account-based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries). An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have. Valid driver's license: Ability to pass a pre-employment drug screening test and meet safe driving requirements. Key Stakeholders External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan. Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders. Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law: The compensation range described below is the range of possible base pay compensation that the Company believes ingood faith it will pay for this role at the timeof this posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographic location, andwemayultimatelypaymore or less than the posted range. This range may bemodifiedin thefuture. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees. This job is eligible toparticipatein our short-term incentiveprograms. Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.The amount and availability of any bonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employeeremainsin the Company's sole andabsolutediscretion unless and until paid andmay bemodifiedat the Company's sole and absolute discretion, consistent withapplicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: What AbbVie Has to Offer Our work can-and does-have a tangible, lasting impact on millions of people. But it's not just the results that matter. How we achieve them matters, too. Leading with purpose, we work to build a more sustainable future for generations to come. We do that by putting our expertise, resources and talent to work to make a real difference for patients, communities and our world.
OA are recruiting for a National Account Manager to join our client s growing team. This is a key role within the company s Sales & Marketing Department and consists of day-to-day involvement in the strategic activities of the business as a whole. The successful applicant would work under the close supervision of the company s management team, with the position focusing on managing national key accounts while driving new business opportunities within the pharmacy and related sectors. Location: Enfield Hours: Monday to Friday, 8.30am 5.30pm (office based with field sales activity) Salary: OTE £60,000 (Basic £38,000 + sales bonus + annual bonus) Benefits: Annual bonus Onsite parking Gym membership Costco card Free eye test Wellbeing programme National Account Manager Key Responsibilities Manage and develop existing national and regional key account customers Identify and generate new business opportunities within the pharmacy and related sectors Achieve agreed sales targets through relationship management and strategic selling Work closely with the Sales & Marketing Manager to support wider business objectives Prepare sales reports, forecasts and customer presentations Conduct both office-based and field sales activity Represent the business at meetings, exhibitions and industry event Maintain accurate customer records and sales data using internal systems National Account Manager Skills and Experience Proven experience managing key accounts at a national or regional level Strong interpersonal, communication and analytical skills Ability to build trust and long-term customer relationships Commercially astute with a strategic approach to sales Excellent administration and IT skills Previous experience within pharmacy, healthcare or wholesale sectors advantageous, but not essential If you are interested in this position, please apply online with your CV. BARNPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold the data you have provided. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Mar 16, 2026
Full time
OA are recruiting for a National Account Manager to join our client s growing team. This is a key role within the company s Sales & Marketing Department and consists of day-to-day involvement in the strategic activities of the business as a whole. The successful applicant would work under the close supervision of the company s management team, with the position focusing on managing national key accounts while driving new business opportunities within the pharmacy and related sectors. Location: Enfield Hours: Monday to Friday, 8.30am 5.30pm (office based with field sales activity) Salary: OTE £60,000 (Basic £38,000 + sales bonus + annual bonus) Benefits: Annual bonus Onsite parking Gym membership Costco card Free eye test Wellbeing programme National Account Manager Key Responsibilities Manage and develop existing national and regional key account customers Identify and generate new business opportunities within the pharmacy and related sectors Achieve agreed sales targets through relationship management and strategic selling Work closely with the Sales & Marketing Manager to support wider business objectives Prepare sales reports, forecasts and customer presentations Conduct both office-based and field sales activity Represent the business at meetings, exhibitions and industry event Maintain accurate customer records and sales data using internal systems National Account Manager Skills and Experience Proven experience managing key accounts at a national or regional level Strong interpersonal, communication and analytical skills Ability to build trust and long-term customer relationships Commercially astute with a strategic approach to sales Excellent administration and IT skills Previous experience within pharmacy, healthcare or wholesale sectors advantageous, but not essential If you are interested in this position, please apply online with your CV. BARNPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold the data you have provided. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Sales Executive Bathroom Brassware Job Title: Sales Executive Bathroom Brassware Job reference Number: (phone number removed) Industry Sector: Interior Fittings, Brassware, Brassware Products, Brassware Bathroom Products, Bathroom Fittings, Bathroom Accessories, Taps, Baths, Showers, KBB, Interior Building Products, Bathroom Products, Flooring, Acoustics, Architectural Ironmongery, Tiles, Carpet, Specification Sales, Specifiers, A&D, Architects, Interior Designers, Business Development Manager, Area Sales Manager, Sales Manager, Specification Sales Area to be covered: London, UK & Europe (European travel, 1-2 days per month) Office based from Tower Bridge when not on the road (4 days a week) Remuneration: £30,000 - £35,000neg + £5,000 - £7,000 bonus (package will be determined on your experience) Benefits: Travel expenses when out visiting clients + comprehensive benefits package The role of the Sales Executive Bathroom Brassware will involve: Sales Executive selling a high quality range of luxury / boutiques interior bathroom and kitchen fittings, brassware, taps, ancillaries Majority of your time will be spent selling to / generating specification sales from architects, interior designers, high end users, private developers The other element of your role will be to manage and generated new business with bathroom showrooms & bathroom retailers Looking to grow into and target larger projects such as hotels, leisure facilities and high end residential for new build and refurb projects Turnover target circa £1m once up and running Dealing with order values between £5k-£150k Inherit 100 accounts however will be expected to generate new business Covering a territory which will incorporate London & the South East as well as European counties such as; France, Spain, Netherlands, Germany, Greece etc The ideal applicant will be a Sales Executive Bathroom Brassware with: Must have experience within the interior industry Ideally have sales experience within an interiors industry such as; bathroom products, brassware, sanitaryware, tiles, flooring, acoustics, furniture, fabrics, wall coverings etc Would consider someone working in a interiors showroom or an interior designer Ideally speak French Ideally international or European sales experience however not essential Genuine get up and go work ethic Excellent time management and organisational skills Comfortable working autonomously with minimal supervision after initial product training period Results orientated, determined and enthusiastic Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions within: Interior Fittings, Brassware, Brassware Products, Brassware Bathroom Products, Bathroom Fittings, Bathroom Accessories, Taps, Baths, Showers, KBB, Interior Building Products, Bathroom Products, Flooring, Acoustics, Architectural Ironmongery, Tiles, Carpet, Specification Sales, Specifiers, A&D, Architects, Interior Designers, Business Development Manager, Area Sales Manager, Sales Manager, Specification Sales
Mar 15, 2026
Full time
Sales Executive Bathroom Brassware Job Title: Sales Executive Bathroom Brassware Job reference Number: (phone number removed) Industry Sector: Interior Fittings, Brassware, Brassware Products, Brassware Bathroom Products, Bathroom Fittings, Bathroom Accessories, Taps, Baths, Showers, KBB, Interior Building Products, Bathroom Products, Flooring, Acoustics, Architectural Ironmongery, Tiles, Carpet, Specification Sales, Specifiers, A&D, Architects, Interior Designers, Business Development Manager, Area Sales Manager, Sales Manager, Specification Sales Area to be covered: London, UK & Europe (European travel, 1-2 days per month) Office based from Tower Bridge when not on the road (4 days a week) Remuneration: £30,000 - £35,000neg + £5,000 - £7,000 bonus (package will be determined on your experience) Benefits: Travel expenses when out visiting clients + comprehensive benefits package The role of the Sales Executive Bathroom Brassware will involve: Sales Executive selling a high quality range of luxury / boutiques interior bathroom and kitchen fittings, brassware, taps, ancillaries Majority of your time will be spent selling to / generating specification sales from architects, interior designers, high end users, private developers The other element of your role will be to manage and generated new business with bathroom showrooms & bathroom retailers Looking to grow into and target larger projects such as hotels, leisure facilities and high end residential for new build and refurb projects Turnover target circa £1m once up and running Dealing with order values between £5k-£150k Inherit 100 accounts however will be expected to generate new business Covering a territory which will incorporate London & the South East as well as European counties such as; France, Spain, Netherlands, Germany, Greece etc The ideal applicant will be a Sales Executive Bathroom Brassware with: Must have experience within the interior industry Ideally have sales experience within an interiors industry such as; bathroom products, brassware, sanitaryware, tiles, flooring, acoustics, furniture, fabrics, wall coverings etc Would consider someone working in a interiors showroom or an interior designer Ideally speak French Ideally international or European sales experience however not essential Genuine get up and go work ethic Excellent time management and organisational skills Comfortable working autonomously with minimal supervision after initial product training period Results orientated, determined and enthusiastic Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions within: Interior Fittings, Brassware, Brassware Products, Brassware Bathroom Products, Bathroom Fittings, Bathroom Accessories, Taps, Baths, Showers, KBB, Interior Building Products, Bathroom Products, Flooring, Acoustics, Architectural Ironmongery, Tiles, Carpet, Specification Sales, Specifiers, A&D, Architects, Interior Designers, Business Development Manager, Area Sales Manager, Sales Manager, Specification Sales
.Customer Success Manager page is loaded Customer Success Managerlocations: United Kingdom: France: London: Amsterdam: Netherlandstime type: Full timeposted on: Posted Todayjob requisition id: R107028 About the business Elsevier is a global information and analytics company that supports researchers, clinicians, and institutions in advancing science and improving health outcomes. Our products and technology help communities expand knowledge and contribute to societal progress. About the role The Customer Success Manager (CSM) ensures customers receive maximum value from Elsevier's products. You will drive adoption, engagement, retention, and measurable outcomes across a defined customer portfolio. As a trusted partner, you will work closely with Account Managers and cross functional teams to support customer goals and long term success. Key Responsibilities Serve as the primary post sale contact, providing strategic guidance and support. Lead onboarding to help customers achieve early value and confidence with our solutions. Create clear success plans outlining goals, milestones, and expected outcomes. Monitor customer health and proactively address risks to support retention. Deliver regular business reviews focused on customer priorities and value. Collect and advocate for customer feedback to inform product and service improvements. Partner with Account Managers to ensure smooth handovers and aligned account strategy. Work with Product, Marketing, and other teams to deliver a unified customer experience. Identify growth opportunities based on customer needs and usage trends. Share insights, risks, and recommendations with the Regional Manager, Customer Success. Contribute to advocacy efforts such as case studies and user engagement activities. Maintain accurate customer information and activity data in CRM systems (e.g., Salesforce). Track and report portfolio metrics, including adoption trends and renewal signals. Follow customer success playbooks and support continuous improvement of team processes. Identify opportunities to streamline workflows and enhance the customer experience. Skills & Experience Experience in Customer Success, Account Management, or another customer-facing role in SaaS or B2B environments. Knowledge of subscription lifecycles, onboarding practices, and retention strategies. Strong communication skills, with the ability to engage a wide range of stakeholders. Comfortable working with data and turning insights into clear recommendations. Organised, proactive, and able to manage multiple customers in a dynamic environment. Familiarity with Elsevier solutions or experience in research, academic, or healthcare sectors. Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working Pattern Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: .Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all.We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most.We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all.With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier.Elsevier is part of RELX Group.Let's shape progress together. Join
Mar 15, 2026
Full time
.Customer Success Manager page is loaded Customer Success Managerlocations: United Kingdom: France: London: Amsterdam: Netherlandstime type: Full timeposted on: Posted Todayjob requisition id: R107028 About the business Elsevier is a global information and analytics company that supports researchers, clinicians, and institutions in advancing science and improving health outcomes. Our products and technology help communities expand knowledge and contribute to societal progress. About the role The Customer Success Manager (CSM) ensures customers receive maximum value from Elsevier's products. You will drive adoption, engagement, retention, and measurable outcomes across a defined customer portfolio. As a trusted partner, you will work closely with Account Managers and cross functional teams to support customer goals and long term success. Key Responsibilities Serve as the primary post sale contact, providing strategic guidance and support. Lead onboarding to help customers achieve early value and confidence with our solutions. Create clear success plans outlining goals, milestones, and expected outcomes. Monitor customer health and proactively address risks to support retention. Deliver regular business reviews focused on customer priorities and value. Collect and advocate for customer feedback to inform product and service improvements. Partner with Account Managers to ensure smooth handovers and aligned account strategy. Work with Product, Marketing, and other teams to deliver a unified customer experience. Identify growth opportunities based on customer needs and usage trends. Share insights, risks, and recommendations with the Regional Manager, Customer Success. Contribute to advocacy efforts such as case studies and user engagement activities. Maintain accurate customer information and activity data in CRM systems (e.g., Salesforce). Track and report portfolio metrics, including adoption trends and renewal signals. Follow customer success playbooks and support continuous improvement of team processes. Identify opportunities to streamline workflows and enhance the customer experience. Skills & Experience Experience in Customer Success, Account Management, or another customer-facing role in SaaS or B2B environments. Knowledge of subscription lifecycles, onboarding practices, and retention strategies. Strong communication skills, with the ability to engage a wide range of stakeholders. Comfortable working with data and turning insights into clear recommendations. Organised, proactive, and able to manage multiple customers in a dynamic environment. Familiarity with Elsevier solutions or experience in research, academic, or healthcare sectors. Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working Pattern Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: .Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all.We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most.We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all.With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier.Elsevier is part of RELX Group.Let's shape progress together. Join
Role Summary As Finbourne continues to scale, we are creating a dedicated Customer Success function to complement our existing onboarding, implementation, and customer support teams. This role will play a key part in ensuring customers achieve long term value from the Finbourne platform and grow with us over time. We are hiring a Customer Success Manager to help establish and shape Finbourne's Customer Success capability. This is a new role and an opportunity to influence how Finbourne partners with customers beyond go live, ensuring successful adoption, value realisation, and long term retention. You will act as a trusted advisor to customers, owning the post implementation relationship and working closely with Product, Implementation, and Support teams to deliver an excellent end to end customer experience. Key Responsibilities Customer Relationship & Value Management Own the ongoing relationship with a portfolio of customers post implementation Develop a deep understanding of each customer's business objectives, use cases, and success criteria Drive platform adoption and ensure customers are realising measurable value from Finbourne Act as a strategic partner, helping customers align Finbourne's capabilities to their evolving needs Adoption, Health & Retention Define and monitor customer health metrics, adoption indicators, and risk signals Proactively identify and address risks to customer satisfaction, renewal, or expansion Lead regular customer check ins, reviews, and success planning sessions Own renewals and identify value led expansion opportunities and signals through usage patterns, operational pain points and business outcome Cross Functional Collaboration Work closely with Implementation and Delivery Managers to ensure a smooth transition to BAU Partner with Customer Support to resolve issues efficiently and communicate trends back to the business Provide structured feedback to Product and Engineering based on customer insights and usage patterns Align with Sales on customer expectations, success outcomes, and growth opportunities Building the Customer Success Function Help define Customer Success processes, playbooks, and best practices Contribute to the development of success metrics, reporting, and tooling Act as a voice of the customer internally, helping shape Finbourne's customer centric culture Support the evolution of the function as Finbourne scales Skills and Experience Experience Experience in Customer Success, Account Management, Consulting, or similar client facing roles Background in B2B SaaS, fintech, financial services, or complex enterprise software environments Experience managing long term customer relationships and driving adoption post go live Comfortable working in a fast growing, evolving organisation where processes are still being defined Skills Strong stakeholder management skills, including engagement with senior and technical client contacts Ability to translate complex products into clear value for customers Structured, proactive, and outcome oriented approach to customer management Excellent communication and problem solving skills Collaborative mindset with the confidence to challenge constructively Interest in building and shaping new functions, not just operating within existing ones Just some of our benefits Competitive salary plus performance based bonus. Health & Wellbeing: A competitive health insurance policy that disregards previous medical history. This also includes dental, optical, mental health support and comprehensive cancer cover. Cycle to work scheme and Gym discounts: Buy a bike and cycling accessories out of your pre tax salary and spread the cost over 12 months, as well huge discounts off Hussle, KOBOX and Nuffield Health gyms. Hybrid: We have a mature attitude towards hybrid working. Whether you're a night owl, morning person, parent, carer or simply need flexibility to work a different pattern to the norm, we're committed to helping you be productive and work in a way that is best for you. Professional learning and development: External training and accreditations are supported, as well internal training and development programs. Maternity, paternity and adoption leave: Paid maternity, paternity and adoption leave, which includes 13 weeks full pay for maternity and adoption leave and 6 weeks full pay for paternity leave Holiday: 25 days holiday plus bank holidays About FINBOURNE We are a young, dynamic financial technology company aiming to re engineer the world of investing to make it clearer, faster and more cost effective for everyone. At FINBOURNE, we offer a hugely supportive environment to build a career, with continuous learning and development opportunities. We have a collaborative culture of testing and exploring problems together to find the best evidence based solutions. We respect your independent thought, your intellectual curiosity and your opinion. Our solution is open, API first and developer friendly - a true first for the asset management industry. You can see what our team is busy building on Github. For more information about us please visit our website.
Mar 15, 2026
Full time
Role Summary As Finbourne continues to scale, we are creating a dedicated Customer Success function to complement our existing onboarding, implementation, and customer support teams. This role will play a key part in ensuring customers achieve long term value from the Finbourne platform and grow with us over time. We are hiring a Customer Success Manager to help establish and shape Finbourne's Customer Success capability. This is a new role and an opportunity to influence how Finbourne partners with customers beyond go live, ensuring successful adoption, value realisation, and long term retention. You will act as a trusted advisor to customers, owning the post implementation relationship and working closely with Product, Implementation, and Support teams to deliver an excellent end to end customer experience. Key Responsibilities Customer Relationship & Value Management Own the ongoing relationship with a portfolio of customers post implementation Develop a deep understanding of each customer's business objectives, use cases, and success criteria Drive platform adoption and ensure customers are realising measurable value from Finbourne Act as a strategic partner, helping customers align Finbourne's capabilities to their evolving needs Adoption, Health & Retention Define and monitor customer health metrics, adoption indicators, and risk signals Proactively identify and address risks to customer satisfaction, renewal, or expansion Lead regular customer check ins, reviews, and success planning sessions Own renewals and identify value led expansion opportunities and signals through usage patterns, operational pain points and business outcome Cross Functional Collaboration Work closely with Implementation and Delivery Managers to ensure a smooth transition to BAU Partner with Customer Support to resolve issues efficiently and communicate trends back to the business Provide structured feedback to Product and Engineering based on customer insights and usage patterns Align with Sales on customer expectations, success outcomes, and growth opportunities Building the Customer Success Function Help define Customer Success processes, playbooks, and best practices Contribute to the development of success metrics, reporting, and tooling Act as a voice of the customer internally, helping shape Finbourne's customer centric culture Support the evolution of the function as Finbourne scales Skills and Experience Experience Experience in Customer Success, Account Management, Consulting, or similar client facing roles Background in B2B SaaS, fintech, financial services, or complex enterprise software environments Experience managing long term customer relationships and driving adoption post go live Comfortable working in a fast growing, evolving organisation where processes are still being defined Skills Strong stakeholder management skills, including engagement with senior and technical client contacts Ability to translate complex products into clear value for customers Structured, proactive, and outcome oriented approach to customer management Excellent communication and problem solving skills Collaborative mindset with the confidence to challenge constructively Interest in building and shaping new functions, not just operating within existing ones Just some of our benefits Competitive salary plus performance based bonus. Health & Wellbeing: A competitive health insurance policy that disregards previous medical history. This also includes dental, optical, mental health support and comprehensive cancer cover. Cycle to work scheme and Gym discounts: Buy a bike and cycling accessories out of your pre tax salary and spread the cost over 12 months, as well huge discounts off Hussle, KOBOX and Nuffield Health gyms. Hybrid: We have a mature attitude towards hybrid working. Whether you're a night owl, morning person, parent, carer or simply need flexibility to work a different pattern to the norm, we're committed to helping you be productive and work in a way that is best for you. Professional learning and development: External training and accreditations are supported, as well internal training and development programs. Maternity, paternity and adoption leave: Paid maternity, paternity and adoption leave, which includes 13 weeks full pay for maternity and adoption leave and 6 weeks full pay for paternity leave Holiday: 25 days holiday plus bank holidays About FINBOURNE We are a young, dynamic financial technology company aiming to re engineer the world of investing to make it clearer, faster and more cost effective for everyone. At FINBOURNE, we offer a hugely supportive environment to build a career, with continuous learning and development opportunities. We have a collaborative culture of testing and exploring problems together to find the best evidence based solutions. We respect your independent thought, your intellectual curiosity and your opinion. Our solution is open, API first and developer friendly - a true first for the asset management industry. You can see what our team is busy building on Github. For more information about us please visit our website.
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Location: London About the Department Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together to help our customers solve their business challenges by adopting Cloudflare while creating the revenue streams that help the company provide free service to millions in our community. What you'll do You will be responsible for ensuring the success of Cloudflare's Enterprise customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, project management and organizational skills, as well as a high degree of empathy to ensure the customer's satisfaction with Cloudflare's services. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You will act as the primary point of contact for Cloudflare customers and will be "the face of the business". You will act as an internal escalation point for customer requests including: technical questions, contract questions, and other account-related questions. You will advocate for customers internally and balance the needs of the customer with the business needs of Cloudflare. You will own your book of business and will be responsible for delivering results on KPIs including revenue retention. This is driven through demonstrating the value of the products and services provided to the customer's business via quarterly reviews. To success you will need to: Manage the customer lifecycle post-contract, identifying and communicating relevant features and functionality to support specific business needs. Foster strong relationships with customers and internal teams to find solutions to problems and ensure customer satisfaction. Lead retention efforts by demonstrating the value Cloudflare's products and services provide, through all suitable interactions. Coordinate and execute business reviews, delivering insights and recommendations to ensure customer alignment with business objectives. Leverage customer data to uncover potential risks and expansion opportunities, supporting growth and long-term retention. Work collaboratively with Product, Engineering, Marketing, and other internal teams to resolve customer business issues to drive customer business outcomes. Communicate and escalate potential customer issues through the appropriate channels to ensure timely resolution. Triage and manage inbound inquiries, gathering necessary detail for internal follow-up. Identify areas for improvement with internal processes. Required skills, knowledge and experience Strong communication skills in English (verbal and written) Bachelor degree required, Master degree is a plus 5+ years of experience in post-sales customer-facing roles in enterprise SaaS businesses, ideally in Customer Success Management Strong understanding of computer networking, application and network security, and "how the internet works" Strong relationship-building skills and experience working with high value enterprise-level customers. Strong organizational skills with a proven ability to prioritize and multitask in a dynamic environment, and to perform under pressure Excellent interpersonal communication and presentation skills. Experience with customer negotiations and handling difficult customer conversations High degree of empathy and a customer-centric mindset to ensure our customers' success and satisfaction. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107. Apply for this job indicates a required field First Name Last Name Email Phone Country Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Legal Name (if different than above) Would you like to include your LinkedIn profile, personal website or blog? How did you hear about this job? Do you now or will you in the future require immigration sponsorship to work at Cloudflare? Select Please review and acknowledge Cloudflare's Candidate Privacy Policy (). Are you fluent in Spanish and/or Portuguese? Select What would be your salary expectations for this position?
Mar 14, 2026
Full time
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Location: London About the Department Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together to help our customers solve their business challenges by adopting Cloudflare while creating the revenue streams that help the company provide free service to millions in our community. What you'll do You will be responsible for ensuring the success of Cloudflare's Enterprise customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, project management and organizational skills, as well as a high degree of empathy to ensure the customer's satisfaction with Cloudflare's services. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You will act as the primary point of contact for Cloudflare customers and will be "the face of the business". You will act as an internal escalation point for customer requests including: technical questions, contract questions, and other account-related questions. You will advocate for customers internally and balance the needs of the customer with the business needs of Cloudflare. You will own your book of business and will be responsible for delivering results on KPIs including revenue retention. This is driven through demonstrating the value of the products and services provided to the customer's business via quarterly reviews. To success you will need to: Manage the customer lifecycle post-contract, identifying and communicating relevant features and functionality to support specific business needs. Foster strong relationships with customers and internal teams to find solutions to problems and ensure customer satisfaction. Lead retention efforts by demonstrating the value Cloudflare's products and services provide, through all suitable interactions. Coordinate and execute business reviews, delivering insights and recommendations to ensure customer alignment with business objectives. Leverage customer data to uncover potential risks and expansion opportunities, supporting growth and long-term retention. Work collaboratively with Product, Engineering, Marketing, and other internal teams to resolve customer business issues to drive customer business outcomes. Communicate and escalate potential customer issues through the appropriate channels to ensure timely resolution. Triage and manage inbound inquiries, gathering necessary detail for internal follow-up. Identify areas for improvement with internal processes. Required skills, knowledge and experience Strong communication skills in English (verbal and written) Bachelor degree required, Master degree is a plus 5+ years of experience in post-sales customer-facing roles in enterprise SaaS businesses, ideally in Customer Success Management Strong understanding of computer networking, application and network security, and "how the internet works" Strong relationship-building skills and experience working with high value enterprise-level customers. Strong organizational skills with a proven ability to prioritize and multitask in a dynamic environment, and to perform under pressure Excellent interpersonal communication and presentation skills. Experience with customer negotiations and handling difficult customer conversations High degree of empathy and a customer-centric mindset to ensure our customers' success and satisfaction. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107. Apply for this job indicates a required field First Name Last Name Email Phone Country Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Legal Name (if different than above) Would you like to include your LinkedIn profile, personal website or blog? How did you hear about this job? Do you now or will you in the future require immigration sponsorship to work at Cloudflare? Select Please review and acknowledge Cloudflare's Candidate Privacy Policy (). Are you fluent in Spanish and/or Portuguese? Select What would be your salary expectations for this position?
About TechSee TechSee is a rapidly growing SaaS startup specializing in Multi-Sensory AI solutions for customer service and experience. TechSee has disrupted customer and field service industries by being the first to introduce remote visual support to the mass market, holding 8 patents in AI and augmented reality. Our innovative platform combines visual AI, LLMs, and AR to deliver tailored AI Assistants, creating interactive experiences that help companies provide top-tier support at a fraction of the cost. TechSee's multi-sensory generative AI can see, hear, and guide users with visual instructions delivered through a smartphone or PC. We serve hundreds of customers, including Vodafone, Orange, Hitachi, and numerous Fortune 500 companies. Our AI, trained on massive datasets of customer interactions, recognizes patterns and identifies the best solutions to resolve issues efficiently. Backed by leading venture capital firms such as Salesforce Ventures, Telus, Scale Ventures, and OurCrowd, TechSee is rapidly expanding globally. The Opportunity The Customer Success Manager at TechSee will manage strategic customer relationships, overseeing contracts, SLAs, adoption, and advocacy. The role involves driving high customer adoption and satisfaction, resolving technical challenges, analyzing customer usage data, and suggesting product improvements. The CSM will lead SaaS solution deployments, provide technical guidance, and propose integration design options. Building strong relationships with customers at all levels, the CSM will share industry knowledge and best practices to ensure customers achieve their business goals. Partnering with Sales and Product teams for smooth implementation, they will also collaborate with Product leadership to optimize offerings. Key Responsibilities Customer Success & Relationship Management Manage all aspects of customer relationships, including implementations, adoption, integrations, SLAs, education, and advocacy. Serve as the focal point for key accounts, driving deployment plans to ensure positive business outcomes. Address customer challenges, resolve technical issues, and provide semi-dedicated technical guidance. Act as a trusted advisor, sharing industry knowledge, best practices, and insights to maximize customer value. Collaborate with the Account Manager to secure renewals and explore expansion opportunities. Implementation & Training Lead the deployment of TechSee's SaaS solutions, ensuring seamless onboarding and adoption. Conduct training sessions to empower customers with effective product utilization. Establish internal and client-facing communication plans to drive progress and update stakeholders. Technical Expertise & Optimization Analyze customer usage data, bug fixes, and product updates to identify optimization opportunities. Suggest upgrades, additional features, and best practices to enhance customer experience. Provide technical guidance on product adoption, integrations, and troubleshooting. Collaborate with Product leadership to enhance TechSee's offerings based on real-world usage. Communication & Collaboration Build strong relationships with customers at all levels, fostering long-term partnerships. Partner with Sales and Product teams to ensure smooth solution implementations. Establish a regular meeting cadence with stakeholders to maintain alignment and drive success. Qualifications 4+ years of related experience in an enterprise SaaS company, preferably in the digital CX domain. Experience managing enterprise customer relationships, including telco, home security, and consumer electronics. Ensuring high satisfaction and retention. Bachelor's degree in computer science, social sciences, or equivalent experience. Experience in managing one's own time and balancing multiple customers simultaneously, while being flexible, agile, and resilient in a dynamic, fast-paced environment, Western Europe is preferred. Works effectively with sales executives, providing subject matter expertise to support opportunities. Ability to interact with technical resources and understand concepts such as Security, LDAP/Authentication, APIs & integrations, and Databases - advantage Excellent oral and written communication skills in English, including the ability to draft and present project plans, QBRs/business updates, SOWs, and related documents. Strong communication skills across all levels of the corporate structure. Strong team player with an adaptable, analytical mindset and attention to detail. Curious, self-motivated, and resourceful, with a proactive approach to problem-solving and continuous improvement. Native or fluent English is required. Knowledge of additional languages, particularly Spanish or French, is highly desirable. Why Work With Us? Join an industry leader in Visual AI and Digital CX. TechSee offers a dynamic, high-growth environment where innovation meets a people-first philosophy. A Place to Grow: Thrive in a setting that prioritizes internal promotion and continuous learning. Community Matters: We emphasize recognition, inclusivity, and making a tangible impact on the digital customer experience. Inclusive Innovation: Join a diverse global community where unique perspectives drive our creativity. Comprehensive Support Comprehensive Support: We provide competitive compensation and healthcare to ensure our team is well-supported. collaborative startup environment, we'd love to hear from you.
Mar 14, 2026
Full time
About TechSee TechSee is a rapidly growing SaaS startup specializing in Multi-Sensory AI solutions for customer service and experience. TechSee has disrupted customer and field service industries by being the first to introduce remote visual support to the mass market, holding 8 patents in AI and augmented reality. Our innovative platform combines visual AI, LLMs, and AR to deliver tailored AI Assistants, creating interactive experiences that help companies provide top-tier support at a fraction of the cost. TechSee's multi-sensory generative AI can see, hear, and guide users with visual instructions delivered through a smartphone or PC. We serve hundreds of customers, including Vodafone, Orange, Hitachi, and numerous Fortune 500 companies. Our AI, trained on massive datasets of customer interactions, recognizes patterns and identifies the best solutions to resolve issues efficiently. Backed by leading venture capital firms such as Salesforce Ventures, Telus, Scale Ventures, and OurCrowd, TechSee is rapidly expanding globally. The Opportunity The Customer Success Manager at TechSee will manage strategic customer relationships, overseeing contracts, SLAs, adoption, and advocacy. The role involves driving high customer adoption and satisfaction, resolving technical challenges, analyzing customer usage data, and suggesting product improvements. The CSM will lead SaaS solution deployments, provide technical guidance, and propose integration design options. Building strong relationships with customers at all levels, the CSM will share industry knowledge and best practices to ensure customers achieve their business goals. Partnering with Sales and Product teams for smooth implementation, they will also collaborate with Product leadership to optimize offerings. Key Responsibilities Customer Success & Relationship Management Manage all aspects of customer relationships, including implementations, adoption, integrations, SLAs, education, and advocacy. Serve as the focal point for key accounts, driving deployment plans to ensure positive business outcomes. Address customer challenges, resolve technical issues, and provide semi-dedicated technical guidance. Act as a trusted advisor, sharing industry knowledge, best practices, and insights to maximize customer value. Collaborate with the Account Manager to secure renewals and explore expansion opportunities. Implementation & Training Lead the deployment of TechSee's SaaS solutions, ensuring seamless onboarding and adoption. Conduct training sessions to empower customers with effective product utilization. Establish internal and client-facing communication plans to drive progress and update stakeholders. Technical Expertise & Optimization Analyze customer usage data, bug fixes, and product updates to identify optimization opportunities. Suggest upgrades, additional features, and best practices to enhance customer experience. Provide technical guidance on product adoption, integrations, and troubleshooting. Collaborate with Product leadership to enhance TechSee's offerings based on real-world usage. Communication & Collaboration Build strong relationships with customers at all levels, fostering long-term partnerships. Partner with Sales and Product teams to ensure smooth solution implementations. Establish a regular meeting cadence with stakeholders to maintain alignment and drive success. Qualifications 4+ years of related experience in an enterprise SaaS company, preferably in the digital CX domain. Experience managing enterprise customer relationships, including telco, home security, and consumer electronics. Ensuring high satisfaction and retention. Bachelor's degree in computer science, social sciences, or equivalent experience. Experience in managing one's own time and balancing multiple customers simultaneously, while being flexible, agile, and resilient in a dynamic, fast-paced environment, Western Europe is preferred. Works effectively with sales executives, providing subject matter expertise to support opportunities. Ability to interact with technical resources and understand concepts such as Security, LDAP/Authentication, APIs & integrations, and Databases - advantage Excellent oral and written communication skills in English, including the ability to draft and present project plans, QBRs/business updates, SOWs, and related documents. Strong communication skills across all levels of the corporate structure. Strong team player with an adaptable, analytical mindset and attention to detail. Curious, self-motivated, and resourceful, with a proactive approach to problem-solving and continuous improvement. Native or fluent English is required. Knowledge of additional languages, particularly Spanish or French, is highly desirable. Why Work With Us? Join an industry leader in Visual AI and Digital CX. TechSee offers a dynamic, high-growth environment where innovation meets a people-first philosophy. A Place to Grow: Thrive in a setting that prioritizes internal promotion and continuous learning. Community Matters: We emphasize recognition, inclusivity, and making a tangible impact on the digital customer experience. Inclusive Innovation: Join a diverse global community where unique perspectives drive our creativity. Comprehensive Support Comprehensive Support: We provide competitive compensation and healthcare to ensure our team is well-supported. collaborative startup environment, we'd love to hear from you.
Area Sales Manager role with market leading heating manufacturer with REAL career prospects. Clear career paths / track record of promoting from within. Area Sales Manager - Leading Premium Boiler Manufacturer - one off installers and Plumbing & Heating Merchants Territory: GU SP PO SO The Role As Area Sales Manager you will: Drive demand and grow market share with one-off installers Develop and strengthen relationships with Plumbing & Heating merchants across national and independent accounts Increase stock profile, visibility and sales within Plumbing & Heating merchants Deliver product training and technical support to one-off installers Conduct joint visits with Plumbing & Heating merchants to win new installer business Manage and structure a proactive call plan across PO GU SO SP Identify and convert new opportunities to expand territory performance Position yourself as the go-to Area Sales Manager for one-off installers and Plumbing & Heating merchants on patch The Company An exceptional opportunity has arisen for an Area Sales Manager to join a premium European manufacturer of high efficiency domestic boilers, widely regarded as one of the elite employers within the plumbing and heating sector. This business is known not only for manufacturing state of the art heating products, but for its continued investment in innovation, technology and sustainability, ensuring they remains at the very top of the market. Just as importantly, the company invests heavily in its people. Structured training, ongoing development and clear progression pathways are embedded into the culture. Several professionals placed into Area Sales Manager roles have progressed internally, building long term, successful careers within the organisation. With high staff retention, strong leadership and a genuine promote from within philosophy, this is a company recognised across the industry as a great place to work and develop. The Candidate The successful Area Sales Manager will: Currently work within Plumbing & Heating merchants, either branch based or field based, and be looking to step into a manufacturer role Or be an enthusiastic and dynamic field sales professional selling to one-off installers Understand how to influence and build long-term relationships with Plumbing & Heating merchants Have the relationship building skills to sell to one-off installers Be commercially driven, organised and territory focused Be motivated to join a true market leader and progress into a long-term Area Sales Manager career The Package Basic salary up to 45,000 OTE 20% Electric Company Car Private Healthcare Enhanced Stakeholder Pension 25 Days Annual Leave plus Bank Holidays Structured training and clear progression path within a leading employer This Area Sales Manager opportunity offers genuine career development, brand credibility and the chance to represent one of the strongest plumbing and heating brands in the UK market. Ref: CPJ1813
Mar 14, 2026
Full time
Area Sales Manager role with market leading heating manufacturer with REAL career prospects. Clear career paths / track record of promoting from within. Area Sales Manager - Leading Premium Boiler Manufacturer - one off installers and Plumbing & Heating Merchants Territory: GU SP PO SO The Role As Area Sales Manager you will: Drive demand and grow market share with one-off installers Develop and strengthen relationships with Plumbing & Heating merchants across national and independent accounts Increase stock profile, visibility and sales within Plumbing & Heating merchants Deliver product training and technical support to one-off installers Conduct joint visits with Plumbing & Heating merchants to win new installer business Manage and structure a proactive call plan across PO GU SO SP Identify and convert new opportunities to expand territory performance Position yourself as the go-to Area Sales Manager for one-off installers and Plumbing & Heating merchants on patch The Company An exceptional opportunity has arisen for an Area Sales Manager to join a premium European manufacturer of high efficiency domestic boilers, widely regarded as one of the elite employers within the plumbing and heating sector. This business is known not only for manufacturing state of the art heating products, but for its continued investment in innovation, technology and sustainability, ensuring they remains at the very top of the market. Just as importantly, the company invests heavily in its people. Structured training, ongoing development and clear progression pathways are embedded into the culture. Several professionals placed into Area Sales Manager roles have progressed internally, building long term, successful careers within the organisation. With high staff retention, strong leadership and a genuine promote from within philosophy, this is a company recognised across the industry as a great place to work and develop. The Candidate The successful Area Sales Manager will: Currently work within Plumbing & Heating merchants, either branch based or field based, and be looking to step into a manufacturer role Or be an enthusiastic and dynamic field sales professional selling to one-off installers Understand how to influence and build long-term relationships with Plumbing & Heating merchants Have the relationship building skills to sell to one-off installers Be commercially driven, organised and territory focused Be motivated to join a true market leader and progress into a long-term Area Sales Manager career The Package Basic salary up to 45,000 OTE 20% Electric Company Car Private Healthcare Enhanced Stakeholder Pension 25 Days Annual Leave plus Bank Holidays Structured training and clear progression path within a leading employer This Area Sales Manager opportunity offers genuine career development, brand credibility and the chance to represent one of the strongest plumbing and heating brands in the UK market. Ref: CPJ1813
CrewBloom is seeking a proactive and customer-focused Customer Success Manager (CSM) to join its growing UK team. As the primary point of contact for clients, you'll ensure they achieve their desired outcomes with CrewBloom's products and services. This role is ideal for professionals with SaaS, account management, or customer success experience who thrive in building long term relationships and driving customer satisfaction, retention, and growth. Key Details Job Title: Customer Success Manager (UK) Employer: CrewBloom Location: Glasgow (Remote - UK based) Salary: Competitive Hours: Full Time Contract Type: Permanent Role Overview The Customer Success Manager will guide clients through onboarding, training, and ongoing support. You'll act as a trusted advisor, advocate for customer needs, and collaborate with internal teams to resolve issues, improve user experiences, and identify opportunities for upselling or cross selling. Key Responsibilities Customer Relationship Management: Serve as the primary contact for onboarding, training, and support; build strong client relationships. Onboarding & Training: Guide new customers through smooth product implementation; conduct tailored demos and training sessions. Retention & Growth: Monitor customer health and engagement; identify risks and opportunities for expansion; collaborate with sales and marketing on upsell/cross sell opportunities. Support & Issue Resolution: Act as customer advocate; coordinate with technical and product teams to resolve issues and improve experiences. Performance Metrics & Reporting: Track and analyze NPS, churn, and satisfaction; provide regular reports and insights to management. Eligibility Requirements 3+ years of experience in customer success, account management, or related field Experience in SaaS, e commerce, or finance industries (preferred) Strong interpersonal and communication skills Excellent problem solving and conflict resolution abilities Proficiency in CRM software (Salesforce, HubSpot) and customer success tools (Gainsight, Totango) Ability to analyze data and make informed decisions Customer first mindset with passion for helping others succeed Technical & Work Environment Requirements Internet: Primary connection (15 Mbps minimum) + backup (10 Mbps minimum, power outage capable) Primary Device: Desktop/laptop with Intel Core i5 (8th gen+), i3 (10th gen+), AMD Ryzen 5, or equivalent; 8 GB RAM minimum Backup Device: Must meet/exceed Intel Core i3 performance; functional during power interruptions Peripherals: Webcam, noise canceling USB headset, smartphone for communication/verification Workspace: Quiet, dedicated home office space Benefits Fully remote work with flexible arrangements Fun, inclusive, and innovative team culture Daily opportunities to learn, innovate, and excel Limitless career growth with resources to propel your career forward High energy, engaging atmosphere with stimulating challenges and rewards Work life balance: eliminate commutes, enjoy more time with loved ones, and integrate personal and professional life seamlessly Why This Role Stands Out Impactful work: Drive customer satisfaction, retention, and growth in a dynamic SaaS environment. Flexibility: Remote first role with freedom to create your ideal work environment. Career growth: Unlock limitless opportunities to advance within a fast paced, innovative company. Supportive culture: Join a team that values unique contributions and fosters professional development. How to Apply Click here to Apply via lndeed. Submit your CV and a cover letter highlighting your customer success experience, SaaS knowledge, and ability to build strong client relationships.
Mar 13, 2026
Full time
CrewBloom is seeking a proactive and customer-focused Customer Success Manager (CSM) to join its growing UK team. As the primary point of contact for clients, you'll ensure they achieve their desired outcomes with CrewBloom's products and services. This role is ideal for professionals with SaaS, account management, or customer success experience who thrive in building long term relationships and driving customer satisfaction, retention, and growth. Key Details Job Title: Customer Success Manager (UK) Employer: CrewBloom Location: Glasgow (Remote - UK based) Salary: Competitive Hours: Full Time Contract Type: Permanent Role Overview The Customer Success Manager will guide clients through onboarding, training, and ongoing support. You'll act as a trusted advisor, advocate for customer needs, and collaborate with internal teams to resolve issues, improve user experiences, and identify opportunities for upselling or cross selling. Key Responsibilities Customer Relationship Management: Serve as the primary contact for onboarding, training, and support; build strong client relationships. Onboarding & Training: Guide new customers through smooth product implementation; conduct tailored demos and training sessions. Retention & Growth: Monitor customer health and engagement; identify risks and opportunities for expansion; collaborate with sales and marketing on upsell/cross sell opportunities. Support & Issue Resolution: Act as customer advocate; coordinate with technical and product teams to resolve issues and improve experiences. Performance Metrics & Reporting: Track and analyze NPS, churn, and satisfaction; provide regular reports and insights to management. Eligibility Requirements 3+ years of experience in customer success, account management, or related field Experience in SaaS, e commerce, or finance industries (preferred) Strong interpersonal and communication skills Excellent problem solving and conflict resolution abilities Proficiency in CRM software (Salesforce, HubSpot) and customer success tools (Gainsight, Totango) Ability to analyze data and make informed decisions Customer first mindset with passion for helping others succeed Technical & Work Environment Requirements Internet: Primary connection (15 Mbps minimum) + backup (10 Mbps minimum, power outage capable) Primary Device: Desktop/laptop with Intel Core i5 (8th gen+), i3 (10th gen+), AMD Ryzen 5, or equivalent; 8 GB RAM minimum Backup Device: Must meet/exceed Intel Core i3 performance; functional during power interruptions Peripherals: Webcam, noise canceling USB headset, smartphone for communication/verification Workspace: Quiet, dedicated home office space Benefits Fully remote work with flexible arrangements Fun, inclusive, and innovative team culture Daily opportunities to learn, innovate, and excel Limitless career growth with resources to propel your career forward High energy, engaging atmosphere with stimulating challenges and rewards Work life balance: eliminate commutes, enjoy more time with loved ones, and integrate personal and professional life seamlessly Why This Role Stands Out Impactful work: Drive customer satisfaction, retention, and growth in a dynamic SaaS environment. Flexibility: Remote first role with freedom to create your ideal work environment. Career growth: Unlock limitless opportunities to advance within a fast paced, innovative company. Supportive culture: Join a team that values unique contributions and fosters professional development. How to Apply Click here to Apply via lndeed. Submit your CV and a cover letter highlighting your customer success experience, SaaS knowledge, and ability to build strong client relationships.
Business Development Manager - European Road Freight (Northampton) Field Based Northampton Area 48,000- 60,000 + Car/Allowance + Commission A leading European logistics operator is seeking a Business Development Manager to drive road freight growth across the Midlands region from its Northampton base. You will focus on securing and developing European groupage customers, working closely with a strong operational network to deliver reliable international transport solutions. What You Will Be Doing Generating new European road freight business Managing and growing a portfolio of B2B logistics customers Building relationships with key decision makers Developing sales strategies to expand regional market share Monitoring performance and identifying growth opportunities Collaborating with operations to ensure smooth onboarding of new accounts What We Are Looking For 3-5 years' experience in European groupage logistics sales Strong understanding of international road freight markets Proven ability to win and develop new business Excellent communication and negotiation skills Based within reach of Northampton Package Salary 48,000- 60,000 Company car or 6,250 car allowance Commission scheme paying up to 25% of annual salary, paid quarterly 25 days annual leave Private healthcare Life assurance Employee Assistance Programme Benefits and discounts platform Cycle to work scheme A strong platform for a commercially driven logistics sales professional looking for long term career growth within an established European network. Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Mar 13, 2026
Full time
Business Development Manager - European Road Freight (Northampton) Field Based Northampton Area 48,000- 60,000 + Car/Allowance + Commission A leading European logistics operator is seeking a Business Development Manager to drive road freight growth across the Midlands region from its Northampton base. You will focus on securing and developing European groupage customers, working closely with a strong operational network to deliver reliable international transport solutions. What You Will Be Doing Generating new European road freight business Managing and growing a portfolio of B2B logistics customers Building relationships with key decision makers Developing sales strategies to expand regional market share Monitoring performance and identifying growth opportunities Collaborating with operations to ensure smooth onboarding of new accounts What We Are Looking For 3-5 years' experience in European groupage logistics sales Strong understanding of international road freight markets Proven ability to win and develop new business Excellent communication and negotiation skills Based within reach of Northampton Package Salary 48,000- 60,000 Company car or 6,250 car allowance Commission scheme paying up to 25% of annual salary, paid quarterly 25 days annual leave Private healthcare Life assurance Employee Assistance Programme Benefits and discounts platform Cycle to work scheme A strong platform for a commercially driven logistics sales professional looking for long term career growth within an established European network. Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Business Development Manager - Road Logistics (Scotland) Field Based Scotland 45,000- 50,000 + Car/Allowance + Commission A major international logistics provider with a powerful European road network is looking for a senior Business Development Manager to drive growth across Scotland. This is a remote, field based role focused on winning and developing European road groupage business. You will take full ownership of your territory, building long term partnerships and securing high value freight contracts. What You Will Be Doing Targeting and securing new road freight customers across Scotland Developing existing accounts to increase volume and profitability Building relationships with decision makers across supply chain and logistics functions Creating and executing territory sales strategies Monitoring market trends and competitor activity Working closely with operational teams to ensure service excellence What We Are Looking For 5+ years' road groupage logistics sales experience Proven record of onboarding customers generating significant annual revenue Strong commercial awareness and negotiation skills Confident communicator able to influence at all levels Self motivated and comfortable working remotely Based in Scotland Package Salary 45,000- 50,000 Company car or 6,250 car allowance Commission scheme paying up to 25% of annual salary, paid quarterly 25 days annual leave plus B/Hols Private healthcare Life assurance Employee Assistance Programme Benefits and discounts platform Cycle to work scheme A high impact role with autonomy, strong earning potential and the backing of a global logistics network. Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Mar 13, 2026
Full time
Business Development Manager - Road Logistics (Scotland) Field Based Scotland 45,000- 50,000 + Car/Allowance + Commission A major international logistics provider with a powerful European road network is looking for a senior Business Development Manager to drive growth across Scotland. This is a remote, field based role focused on winning and developing European road groupage business. You will take full ownership of your territory, building long term partnerships and securing high value freight contracts. What You Will Be Doing Targeting and securing new road freight customers across Scotland Developing existing accounts to increase volume and profitability Building relationships with decision makers across supply chain and logistics functions Creating and executing territory sales strategies Monitoring market trends and competitor activity Working closely with operational teams to ensure service excellence What We Are Looking For 5+ years' road groupage logistics sales experience Proven record of onboarding customers generating significant annual revenue Strong commercial awareness and negotiation skills Confident communicator able to influence at all levels Self motivated and comfortable working remotely Based in Scotland Package Salary 45,000- 50,000 Company car or 6,250 car allowance Commission scheme paying up to 25% of annual salary, paid quarterly 25 days annual leave plus B/Hols Private healthcare Life assurance Employee Assistance Programme Benefits and discounts platform Cycle to work scheme A high impact role with autonomy, strong earning potential and the backing of a global logistics network. Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
