Internal Sales Representative

HAYLEY DEXIS has an exciting opportunity for a highly motivated Internal Sales Representative to join our well-established and experienced Seals team based at our Halesowen branch (HQ). You will join us on a full time, permanent basis and in return, you will receive a competitive salary.

HAYLEY DEXIS is the largest independent distributor of engineering products and consumables in the UK. We are an equal opportunities employer, currently employing over 1,200 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service.

About the role:

As our Internal Sales Representative, you will be responsible for handling enquiries, providing expert advice on our range of seals, and assisting customers in selecting the right products for their needs. You will play a vital role in maintaining relationships with existing customer while actively seeking new business opportunities. This role offers a fantastic opportunity for an enthusiastic individual who is looking to develop their skills and progress within a dynamic and growing business.

Working hours: 40 hours per week Monday to Friday, including 1 in 4 Saturdays (8.30 am 12.30 pm).

Key responsibilities as our Internal Sales Representative will include:

• Responding promptly to customer enquiries and provide accurate product information.
• Prepare and present quotations to suit the customers needs.
• Process orders and manage customer accounts efficiently in our ERP system.
• Collaborate with the internal sales team to develop strategies for increasing sales within the division.
• Maintain comprehensive knowledge of our products, industry trends, and competitive markets.
• Foster strong relationships with customers & suppliers and provide exceptional customer service.
• Undertaking other similar or associated duties as may be required.

Skills & Attributes we are looking for in our Internal Sales Representative:

• The ideal candidate must be motivated and have a passion for customer service and ideally, interest within the engineering industry.
• Excellent time management and organisational skills.
• Flexibility to adapt to new systems and processes.
• Excellent customer service skills, both written and spoken.
• Proficient in using computer software, including Microsoft Office, Outlook, Word and Excel.
• Ability to work in a fast-paced environment and work to deadlines.

Benefits:

• From 23 days annual leave (plus 8 public/bank holidays), increased with length of service.
• Company pension (if eligible).
• Free Death in Service cover (x2 salary).
• Invitation to healthcare scheme.
• Uniform and PPE provided.
• In-house training provided through Hayley Inspire.
• Excellent opportunities and career prospects available.

Don t miss out on this fantastic opportunity to join the team at HAYLEY DEXIS please click apply now to become our Internal Sales Representative - we would like to hear from you!