Cambridge University Press
Cambridge, Cambridgeshire
Job Title: Head of IELTS Risk & Compliance Salary: £67,300 - £90,100 Location: Cambridge, UK - Hybrid (2 days per week in the office) Contract: Permanent Hours: Full time 35 hours per week Lead global risk and compliance for the world's most trusted English test. We are Cambridge University Press & Assessment, part of the University of Cambridge. We are a world leading academic publisher and assessment organisation, and a proud co-owner of IELTS, the world's most trusted English language test. We are seeking a highly accomplished risk and compliance professional to help shape the future of IELTS. You will play a pivotal role in maintaining and enhancing the standards that protect the integrity of the test, ensuring that we continue to deliver a test that is valued, respected and trusted by millions of people worldwide every year. About the role As the Cambridge lead for IELTS operational risk and compliance, you will drive improvements to how risk and compliance are managed across our global operations. You will help embed best practice frameworks, build risk capability, and offer expert guidance to senior and executive teams. You will lead our end to end risk management framework, ensuring risks are identified, understood, and effectively mitigated across operational, regulatory, and reputational domains. As the organisation's most senior expert in Ofqual conditions and IELTS Standards, you will ensure the test is delivered consistently and compliantly worldwide. Working across a diverse international ecosystem of partners and centres, you will play a central role in ensuring safe, consistent, compliant delivery of IELTS to millions of test takers in more than 140 countries. Additional responsibilities and accountabilities include: Advising on emerging risks, regulatory changes, and strategic decisions impacting global operations. Producing high quality risk and compliance reporting for the IELTS partnership, Cambridge leadership, and regulatory bodies. Delivering training and capability building programmes that embed a consistent and mature risk culture across teams. Leading serious risk escalations, providing accurate, decision ready insights to senior stakeholders and regulatory bodies. Ensuring teams understand Ofqual conditions and IELTS Standards, and that compliance is maintained across all aspects of global test delivery. Leading IELTS responses to regulatory audits, investigations, and compliance notifications, ensuring the integrity of evidence and corrective actions. Strengthening compliance monitoring systems, knowledge repositories and governance platforms, ensuring they support global consistency and regulatory assurance. Overseeing the architecture and quality of knowledge base content and workflows, ensuring alignment with compliance and audit best practice. Leading, mentoring and developing a team of Senior Managers and Risk & Compliance Leads. This position is hybrid, requiring 40-60% of your time on site in Cambridge for collaboration and face to face connection. Flexible working requests will be considered from day one, including adjustments for candidates with disabilities or long term health conditions. About You You will bring strong experience in risk and regulatory compliance management in the assessment or adjacent (e.g. education) field and can demonstrate: Deep understanding of English language assessment, regulatory frameworks and global migration/recognition contexts, including a strong grasp of UK and international regulatory requirements (including Ofqual). Significant senior leadership experience in risk, compliance, governance, or regulatory roles within global or highly regulated environments. Extensive experience leading risk, compliance, incident, and change management in complex, multi partner ecosystems. Expert knowledge of operational risk frameworks, threat modelling, control design, root cause analysis, and audit methodologies. An understanding of test integrity, quality assurance, and continuous improvement practices. Proven ability to design and optimise systems, processes, and operating models for global scalability and resilience. High level analytical, communication, and judgement skills, with the ability to make decisions under pressure and within a complex environment. Strong interpersonal, negotiation, and stakeholder management capabilities across cultures and organisations, including the ability to influence and collaborate at senior and executive levels. If you meet the above minimum criteria, we encourage you to apply. Your application will be even stronger if you can also demonstrate: Familiarity with data analytics and platforms and tools to support risk identification, monitoring, and reporting. Understanding of partnership and stakeholder dynamics, particularly in multi agency or cross border collaborations, to ensure aligned practices. Knowledge of quality assurance and continuous improvement practices in operational contexts. Experience in high stakes test delivery or regulated education sectors. Familiarity with Zendesk or equivalent knowledgebase platforms. Excellent resource planning, prioritisation and decision making skills For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long term health condition. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world class, flexible rewards package, featuring family friendly and planet friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 26th March 2026. We will review applications on an ongoing basis, and if you are shortlisted and progressed through the stages, you can expect: First stage virtual interview via MS Teams: to take place on 13th and 14th April. Second stage in person interview at our offices in Cambridge: Dates to be agreed in April. In addition to the interview, you will be provided with a task to complete which will be returned by email in advance of your interview If you require any reasonable adjustments during the recruitment process due to a disability or a long term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter. Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Mar 14, 2026
Full time
Job Title: Head of IELTS Risk & Compliance Salary: £67,300 - £90,100 Location: Cambridge, UK - Hybrid (2 days per week in the office) Contract: Permanent Hours: Full time 35 hours per week Lead global risk and compliance for the world's most trusted English test. We are Cambridge University Press & Assessment, part of the University of Cambridge. We are a world leading academic publisher and assessment organisation, and a proud co-owner of IELTS, the world's most trusted English language test. We are seeking a highly accomplished risk and compliance professional to help shape the future of IELTS. You will play a pivotal role in maintaining and enhancing the standards that protect the integrity of the test, ensuring that we continue to deliver a test that is valued, respected and trusted by millions of people worldwide every year. About the role As the Cambridge lead for IELTS operational risk and compliance, you will drive improvements to how risk and compliance are managed across our global operations. You will help embed best practice frameworks, build risk capability, and offer expert guidance to senior and executive teams. You will lead our end to end risk management framework, ensuring risks are identified, understood, and effectively mitigated across operational, regulatory, and reputational domains. As the organisation's most senior expert in Ofqual conditions and IELTS Standards, you will ensure the test is delivered consistently and compliantly worldwide. Working across a diverse international ecosystem of partners and centres, you will play a central role in ensuring safe, consistent, compliant delivery of IELTS to millions of test takers in more than 140 countries. Additional responsibilities and accountabilities include: Advising on emerging risks, regulatory changes, and strategic decisions impacting global operations. Producing high quality risk and compliance reporting for the IELTS partnership, Cambridge leadership, and regulatory bodies. Delivering training and capability building programmes that embed a consistent and mature risk culture across teams. Leading serious risk escalations, providing accurate, decision ready insights to senior stakeholders and regulatory bodies. Ensuring teams understand Ofqual conditions and IELTS Standards, and that compliance is maintained across all aspects of global test delivery. Leading IELTS responses to regulatory audits, investigations, and compliance notifications, ensuring the integrity of evidence and corrective actions. Strengthening compliance monitoring systems, knowledge repositories and governance platforms, ensuring they support global consistency and regulatory assurance. Overseeing the architecture and quality of knowledge base content and workflows, ensuring alignment with compliance and audit best practice. Leading, mentoring and developing a team of Senior Managers and Risk & Compliance Leads. This position is hybrid, requiring 40-60% of your time on site in Cambridge for collaboration and face to face connection. Flexible working requests will be considered from day one, including adjustments for candidates with disabilities or long term health conditions. About You You will bring strong experience in risk and regulatory compliance management in the assessment or adjacent (e.g. education) field and can demonstrate: Deep understanding of English language assessment, regulatory frameworks and global migration/recognition contexts, including a strong grasp of UK and international regulatory requirements (including Ofqual). Significant senior leadership experience in risk, compliance, governance, or regulatory roles within global or highly regulated environments. Extensive experience leading risk, compliance, incident, and change management in complex, multi partner ecosystems. Expert knowledge of operational risk frameworks, threat modelling, control design, root cause analysis, and audit methodologies. An understanding of test integrity, quality assurance, and continuous improvement practices. Proven ability to design and optimise systems, processes, and operating models for global scalability and resilience. High level analytical, communication, and judgement skills, with the ability to make decisions under pressure and within a complex environment. Strong interpersonal, negotiation, and stakeholder management capabilities across cultures and organisations, including the ability to influence and collaborate at senior and executive levels. If you meet the above minimum criteria, we encourage you to apply. Your application will be even stronger if you can also demonstrate: Familiarity with data analytics and platforms and tools to support risk identification, monitoring, and reporting. Understanding of partnership and stakeholder dynamics, particularly in multi agency or cross border collaborations, to ensure aligned practices. Knowledge of quality assurance and continuous improvement practices in operational contexts. Experience in high stakes test delivery or regulated education sectors. Familiarity with Zendesk or equivalent knowledgebase platforms. Excellent resource planning, prioritisation and decision making skills For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long term health condition. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world class, flexible rewards package, featuring family friendly and planet friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 26th March 2026. We will review applications on an ongoing basis, and if you are shortlisted and progressed through the stages, you can expect: First stage virtual interview via MS Teams: to take place on 13th and 14th April. Second stage in person interview at our offices in Cambridge: Dates to be agreed in April. In addition to the interview, you will be provided with a task to complete which will be returned by email in advance of your interview If you require any reasonable adjustments during the recruitment process due to a disability or a long term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter. Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Attio is on a mission to redefine CRM for the AI era. We're building the first AI-native CRM - designed for the most ambitious go to market teams. We recently announced our $52M Series B, led by GV (Google Ventures), with support from Redpoint, Balderton, Point Nine, and 01A. Our team thrives on solving complex technical challenges, delighting our users, and setting a new standard for the industry. About the role Our Customer Success team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long term success. As an Attio Customer Success Manager, you will be responsible for designing and managing Attio's retention, customer health, renewal, and upsell programs. What you'll do Lead high touch success plans for top accounts, serving as both business relationship owner and a consultative product expert Design and execute strategies to monitor health, and drive adoption, retention, and up sells on a one to one and one to many basis Partner with fellow CSMs to bring new ideas, codify best practices, and build reusable program templates to drive scale and consistency as we grow and expand upmarket Contribute to one to many scaled programs for second tier accounts using channels like email, workshops/webinars, office hours, and community programs Use data to segment customers based on their product usage and firmographic data, and provide appropriately tailored resources to each group Collaborate with SE, post sale, and Support teams to create content for scaled programs Collaborate with marketing and product on brand and activation content What you'll bring 5+ of relevant professional experience, of which 3+ were in a CS or Account Management role A passion for technology and experience coaching customers on how to get the most out of a complex software product Experience building programs in addition to having strong customer relationship skills Experience at early or growth stage startups What does the hiring process look like? 30 minute introductory phone call with a member of our Talent team 30 minute interview with our hiring manager Case study interview Panel interviews with relevant stakeholders 30 minute closing conversation with our CEO Offer stage
Mar 14, 2026
Full time
Attio is on a mission to redefine CRM for the AI era. We're building the first AI-native CRM - designed for the most ambitious go to market teams. We recently announced our $52M Series B, led by GV (Google Ventures), with support from Redpoint, Balderton, Point Nine, and 01A. Our team thrives on solving complex technical challenges, delighting our users, and setting a new standard for the industry. About the role Our Customer Success team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long term success. As an Attio Customer Success Manager, you will be responsible for designing and managing Attio's retention, customer health, renewal, and upsell programs. What you'll do Lead high touch success plans for top accounts, serving as both business relationship owner and a consultative product expert Design and execute strategies to monitor health, and drive adoption, retention, and up sells on a one to one and one to many basis Partner with fellow CSMs to bring new ideas, codify best practices, and build reusable program templates to drive scale and consistency as we grow and expand upmarket Contribute to one to many scaled programs for second tier accounts using channels like email, workshops/webinars, office hours, and community programs Use data to segment customers based on their product usage and firmographic data, and provide appropriately tailored resources to each group Collaborate with SE, post sale, and Support teams to create content for scaled programs Collaborate with marketing and product on brand and activation content What you'll bring 5+ of relevant professional experience, of which 3+ were in a CS or Account Management role A passion for technology and experience coaching customers on how to get the most out of a complex software product Experience building programs in addition to having strong customer relationship skills Experience at early or growth stage startups What does the hiring process look like? 30 minute introductory phone call with a member of our Talent team 30 minute interview with our hiring manager Case study interview Panel interviews with relevant stakeholders 30 minute closing conversation with our CEO Offer stage
ABOUT YOU Alongside leadership responsibilities, you'll remain technically hands on, completing farm audits against weekly targets and carrying out witness evaluations to support auditor competence and development. Occasional travel outside your region may be required, offering further variety and insight into wider operations. Contribute to maintaining and strengthening our accreditations by working in line with relevant Operations Manuals and supporting accreditation audits, including UKAS, ANAB, and JAS-ANZ where applicable. Required skills and experience: Agricultural and/or Allied Industry experience essential NVQ Level 3 or higher in an Agricultural/Horticultural related subject preferred Approved Red Tractor and ancillary schemes academy training and successful outcomes Experience in the agriculture assurance sector essential Approved witness assessor experience desirable Practical farm experience Experience of delivering training The empathy to deal with auditors and customers differently person by person ABOUT THE OPPORTUNITY You will take ownership of the successful delivery of all agricultural audits across your designated region. You'll ensure audits are completed on time, to the required quality standards, and in line with customer expectations, using clearly defined KPIs and SLAs. You'll lead and support a team of auditors within an agreed geographical area, providing line management, guidance, and performance oversight. As business needs evolve, you'll have the opportunity to adapt and grow with the region, gaining exposure to different locations and operational challenges. Key activities: To handle general auditor enquiries, escalating to the Field Team Manager and wider Agri management team as appropriate To keep the Field Team Manager informed of local operational and or team issues in a timely manner and to ensure that KPIs are maintained To be responsible for the effective utilisation of your team's resource, ensure that allocations incur reasonable indirect costs and effective completion. Travelling costs to be minimised by effective planning To contribute to the recruitment, onboarding, induction, on the job coaching, training and approval of auditors, where appropriate and as required in line with standard owner protocols Ensure all relevant documentation is drawn together for sign off and upskilling packs and routine witnesses in line with accreditation requirements To ensure that the audit delivery schedule is adhered to and in line with the appropriate standard in accordance with, client specification and relevant Codes of Practice and create/manage customer relationships in relation to delivery To gather, collate and explain relevant information about the audit team including delivery projections, as required by the UK Business Assurance management team for reporting, customer related and budget purposes Ensure claims for audit fees and expenses are accurate. To approve and verify invoices for subcontractors through the purchase order and receipt system and zero hour timesheets through payroll process Completion of a monthly team score card system within set timescales, monitor and maintain auditor utilisation within set targets and as a tool to manage performance Work with the Field Team Manager to ensure workload is manageable in the specific area, redistributing work where necessary. Proactively identify any gaps in resources required to deliver audits within agreed Client SLA's To work to Intertek SAI Global procedures and associated documentation, plan, arrange and undertake detailed evaluations of premises, procedures and practices against pre determined standards Use objective evidence gained through the evaluations to prepare reports in an accurate and concise manner and within relevant KPIs. In addition, they will be required to report findings verbally to clients. To help coordinate and organise the training needs and activities for your team as required and deemed necessary with the relevant certification managers, and working with technical management to keep alignment across the team Opportunity to assist in certification duties where time permits in addition to core duties The role includes being part of a dynamic and active team, dedicated to providing a top quality service to British Farmers, Customers and our Standard Owners WHAT WE OFFER Join Intertek and become part of our global network of inspiring and entrepreneurial colleagues. We are a global family that values diversity and we thrive working together with precision, pace, and passion. We are working to make the world Ever Better, ensuring the quality, safety and sustainability of products and services used by millions of people around the world. Development and career opportunities around the Globe Working in a highly motivated team and dynamic working environment We are an Equal Opportunity Employer who do not discriminate against applicants. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex or national origin. Intertek operates a preferred supplier arrangement, and we do not accept unsolicited approaches from agencies.
Mar 14, 2026
Full time
ABOUT YOU Alongside leadership responsibilities, you'll remain technically hands on, completing farm audits against weekly targets and carrying out witness evaluations to support auditor competence and development. Occasional travel outside your region may be required, offering further variety and insight into wider operations. Contribute to maintaining and strengthening our accreditations by working in line with relevant Operations Manuals and supporting accreditation audits, including UKAS, ANAB, and JAS-ANZ where applicable. Required skills and experience: Agricultural and/or Allied Industry experience essential NVQ Level 3 or higher in an Agricultural/Horticultural related subject preferred Approved Red Tractor and ancillary schemes academy training and successful outcomes Experience in the agriculture assurance sector essential Approved witness assessor experience desirable Practical farm experience Experience of delivering training The empathy to deal with auditors and customers differently person by person ABOUT THE OPPORTUNITY You will take ownership of the successful delivery of all agricultural audits across your designated region. You'll ensure audits are completed on time, to the required quality standards, and in line with customer expectations, using clearly defined KPIs and SLAs. You'll lead and support a team of auditors within an agreed geographical area, providing line management, guidance, and performance oversight. As business needs evolve, you'll have the opportunity to adapt and grow with the region, gaining exposure to different locations and operational challenges. Key activities: To handle general auditor enquiries, escalating to the Field Team Manager and wider Agri management team as appropriate To keep the Field Team Manager informed of local operational and or team issues in a timely manner and to ensure that KPIs are maintained To be responsible for the effective utilisation of your team's resource, ensure that allocations incur reasonable indirect costs and effective completion. Travelling costs to be minimised by effective planning To contribute to the recruitment, onboarding, induction, on the job coaching, training and approval of auditors, where appropriate and as required in line with standard owner protocols Ensure all relevant documentation is drawn together for sign off and upskilling packs and routine witnesses in line with accreditation requirements To ensure that the audit delivery schedule is adhered to and in line with the appropriate standard in accordance with, client specification and relevant Codes of Practice and create/manage customer relationships in relation to delivery To gather, collate and explain relevant information about the audit team including delivery projections, as required by the UK Business Assurance management team for reporting, customer related and budget purposes Ensure claims for audit fees and expenses are accurate. To approve and verify invoices for subcontractors through the purchase order and receipt system and zero hour timesheets through payroll process Completion of a monthly team score card system within set timescales, monitor and maintain auditor utilisation within set targets and as a tool to manage performance Work with the Field Team Manager to ensure workload is manageable in the specific area, redistributing work where necessary. Proactively identify any gaps in resources required to deliver audits within agreed Client SLA's To work to Intertek SAI Global procedures and associated documentation, plan, arrange and undertake detailed evaluations of premises, procedures and practices against pre determined standards Use objective evidence gained through the evaluations to prepare reports in an accurate and concise manner and within relevant KPIs. In addition, they will be required to report findings verbally to clients. To help coordinate and organise the training needs and activities for your team as required and deemed necessary with the relevant certification managers, and working with technical management to keep alignment across the team Opportunity to assist in certification duties where time permits in addition to core duties The role includes being part of a dynamic and active team, dedicated to providing a top quality service to British Farmers, Customers and our Standard Owners WHAT WE OFFER Join Intertek and become part of our global network of inspiring and entrepreneurial colleagues. We are a global family that values diversity and we thrive working together with precision, pace, and passion. We are working to make the world Ever Better, ensuring the quality, safety and sustainability of products and services used by millions of people around the world. Development and career opportunities around the Globe Working in a highly motivated team and dynamic working environment We are an Equal Opportunity Employer who do not discriminate against applicants. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex or national origin. Intertek operates a preferred supplier arrangement, and we do not accept unsolicited approaches from agencies.
About the Role Role Overview proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Bid Team Administrator to be a key part of our Egham team, representing proAV, taking full responsibility for producing detailed tender documents for projects and service teams, responding to RFQs, RFIs, PQQs and managing all sales handovers. Ensure all documentation entered, reviewed and updated via MS Dynamics 365. proAV's Bid team plays a key role within the organisation, providing administrative support to the sales team, service division, project and design teams. The team is solely responsible for the management, coordination and production of high-quality proposal documents in support of sales quotations and provides an essential administrative support function for commercial managers and service account managers. This is an exciting opportunity for an exceptional, experienced Bid Team Administrator to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities Management and production of tender proposal documents, RFIs and pre-qualification questionnaires. Interpreting AV specifications to create compliant bid responses for corporate, public sector and framework opportunities. Working with the sales and service teams to create and tailor mid-bid & post tender presentations. Designing and creating innovative graphics and charts to convey opportunity strategies. Proofreading, formatting layouts and creating ad-hoc sales collateral using a variety of software packages. Updating master templates, master slides and bid information library. Completing and submitting company PQQs & new vendor questionnaires. Managing company compliance documentation across multiple 3rd party portals. Sales handovers and document ratification. Client and supplier liaison. Manage incoming enquiries from multiple departments. Management of multiple mailboxes. MS Dynamics 365 management. General office administration support: incoming calls, stationery, greeting visitors (arrange meeting rooms, lunches etc). Desirable Skills Excellent attention to detail Methodical and proactive approach Good spoken and written communication skills Logical and problem-solving ability Able to manage multiple conflicting deadlines Able to manage own workload with minimal supervision Demonstrable experience in the Adobe Creative Suite: InDesign, Illustrator and Photoshop Proficient in Microsoft Office: Word, Excel and PowerPoint Hours of work 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work life balance through our family friendly policies and practices. We encourage all to apply.
Mar 13, 2026
Full time
About the Role Role Overview proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Bid Team Administrator to be a key part of our Egham team, representing proAV, taking full responsibility for producing detailed tender documents for projects and service teams, responding to RFQs, RFIs, PQQs and managing all sales handovers. Ensure all documentation entered, reviewed and updated via MS Dynamics 365. proAV's Bid team plays a key role within the organisation, providing administrative support to the sales team, service division, project and design teams. The team is solely responsible for the management, coordination and production of high-quality proposal documents in support of sales quotations and provides an essential administrative support function for commercial managers and service account managers. This is an exciting opportunity for an exceptional, experienced Bid Team Administrator to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities Management and production of tender proposal documents, RFIs and pre-qualification questionnaires. Interpreting AV specifications to create compliant bid responses for corporate, public sector and framework opportunities. Working with the sales and service teams to create and tailor mid-bid & post tender presentations. Designing and creating innovative graphics and charts to convey opportunity strategies. Proofreading, formatting layouts and creating ad-hoc sales collateral using a variety of software packages. Updating master templates, master slides and bid information library. Completing and submitting company PQQs & new vendor questionnaires. Managing company compliance documentation across multiple 3rd party portals. Sales handovers and document ratification. Client and supplier liaison. Manage incoming enquiries from multiple departments. Management of multiple mailboxes. MS Dynamics 365 management. General office administration support: incoming calls, stationery, greeting visitors (arrange meeting rooms, lunches etc). Desirable Skills Excellent attention to detail Methodical and proactive approach Good spoken and written communication skills Logical and problem-solving ability Able to manage multiple conflicting deadlines Able to manage own workload with minimal supervision Demonstrable experience in the Adobe Creative Suite: InDesign, Illustrator and Photoshop Proficient in Microsoft Office: Word, Excel and PowerPoint Hours of work 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work life balance through our family friendly policies and practices. We encourage all to apply.
BGS Intelligent Door Solutions Ltd
Andover, Hampshire
Hours of work: Monday - Thursday 8am-4pm Friday 8am-3:30pm Overview of the Company: Novoferm have the privilege to be Europe's largest system supplier of garage doors, doors, frames and door operators. Our teams are made up of over 3,000 members who between them serve private, trade and industrial customers. Since 1955 our policy to deliver quality over quantity is ingrained at the heart of our company, something fully represented by our values and endorsed withISO9001 accreditation. Since 2003 Novoferm has been a proud part of the Japanese Sanwa family of companies. Main purpose of the role: To work as part of a regional team in a field-based role to repair, service & install a full range of industrial & commercial doors, gates, barriers and loading bay equipment on our clients industrial, commercial, educational and residential properties. Scope of the role: To liaise directly with the Depot Supervisor/Co-ordinator and Depot Manager who will provide guidance on daily activities in order to allow you to complete your core duties. You will be assigned to one specific region with a designated geographical area where the bulk of all works will take place but there may be times you will be required to work elsewhere in the country or travel to other locations to complete training / requalification. Primary Objectives: Weekly Vehicle Inspections Repair, Service & Installations of Product Offering Completion of Job-Related Forms Dynamic Risk Assessments Risk Assessment Method Statements (RAMS) Adhering to Quality Management Systems (QMS) Supporting Depot & Depot Team & Regional Team Out of Hours Rota Attend Health & Safety Meetings Maximising Sales Opportunities Internal Team Communication Carrying Out Customer Surveys Completion of Timesheets Mentor to Trainee Engineers Identify Hazards on Customer Sites Van Stock Management Internal Team Communication Obtaining Materials / Goods / Equipment Quotes Project Walkthroughs with Surveyors Primary measures of effectiveness First time fix rate Completion of on-site quotations Accurately completing paperwork to enable invoicing or completion of quotations Happy / contented customer base Secondary objectives Continue to gain knowledge through suitable / available training or hands on, practical experience to enable continued growth as an engineer and enhance the portfolio of products you can work on. Qualifications - Skills - Experience required for the role Certified Electrician (Essential) Computer Literate Well Organised / Good Housekeeping Good & Clear Communicator Team Player Work on own initiative Strong Planner Strong People Skills Flexible Drivers' License Innovators Company Values As a business, we recognise the importance of tailoring our decisions and actions around our company values and we are looking for an individual who can demonstrates these. PROTECTING PEOPLE We pride ourselves on having an impeccable safety culture. We constantly strive to improve our practices, in order to protect all personnel. We actively encourage reporting of near misses, assisting in the prevention of future accidents. CUSTOMER FIRST Our customer's success is our goal. We work for and with them to identify and deliver solutions that exceed expectations. We stay with them for the total life cycle of our products and services and ensure the safety of end-users and our people MOVING FORWARD We are energised by the drive for continuous improvement. We anticipate and adapt to changing requirements and constantly seek ways to work smarter. We welcome new ideas with an open mind. PERFORMANCE PROMISE We keep our promises. We drive new ideas to realisation with speed and an obsession for customer-driven quality. We thrive on challenges and take pride in our "can do" attitude. TOGETHERNESS & TRUST We can win only by working together. We encourage participation, and we share information and ideas. We trust and respect each other and recognise good performance. Our behaviour is characterised by the highest ethical standards The above details are non-exhaustive and therefore the post-holder should be prepared to be allocated additional reasonable tasks and responsibilities, within the realms of their knowledge, skills and experience. Job Types: Full-time, Permanent Pay: From £14.00 per hour Benefits: Company pension Cycle to work scheme Employee discount Health & wellbeing programme Referral programme Work authorisation: United Kingdom (required) Work Location: In person
Mar 13, 2026
Full time
Hours of work: Monday - Thursday 8am-4pm Friday 8am-3:30pm Overview of the Company: Novoferm have the privilege to be Europe's largest system supplier of garage doors, doors, frames and door operators. Our teams are made up of over 3,000 members who between them serve private, trade and industrial customers. Since 1955 our policy to deliver quality over quantity is ingrained at the heart of our company, something fully represented by our values and endorsed withISO9001 accreditation. Since 2003 Novoferm has been a proud part of the Japanese Sanwa family of companies. Main purpose of the role: To work as part of a regional team in a field-based role to repair, service & install a full range of industrial & commercial doors, gates, barriers and loading bay equipment on our clients industrial, commercial, educational and residential properties. Scope of the role: To liaise directly with the Depot Supervisor/Co-ordinator and Depot Manager who will provide guidance on daily activities in order to allow you to complete your core duties. You will be assigned to one specific region with a designated geographical area where the bulk of all works will take place but there may be times you will be required to work elsewhere in the country or travel to other locations to complete training / requalification. Primary Objectives: Weekly Vehicle Inspections Repair, Service & Installations of Product Offering Completion of Job-Related Forms Dynamic Risk Assessments Risk Assessment Method Statements (RAMS) Adhering to Quality Management Systems (QMS) Supporting Depot & Depot Team & Regional Team Out of Hours Rota Attend Health & Safety Meetings Maximising Sales Opportunities Internal Team Communication Carrying Out Customer Surveys Completion of Timesheets Mentor to Trainee Engineers Identify Hazards on Customer Sites Van Stock Management Internal Team Communication Obtaining Materials / Goods / Equipment Quotes Project Walkthroughs with Surveyors Primary measures of effectiveness First time fix rate Completion of on-site quotations Accurately completing paperwork to enable invoicing or completion of quotations Happy / contented customer base Secondary objectives Continue to gain knowledge through suitable / available training or hands on, practical experience to enable continued growth as an engineer and enhance the portfolio of products you can work on. Qualifications - Skills - Experience required for the role Certified Electrician (Essential) Computer Literate Well Organised / Good Housekeeping Good & Clear Communicator Team Player Work on own initiative Strong Planner Strong People Skills Flexible Drivers' License Innovators Company Values As a business, we recognise the importance of tailoring our decisions and actions around our company values and we are looking for an individual who can demonstrates these. PROTECTING PEOPLE We pride ourselves on having an impeccable safety culture. We constantly strive to improve our practices, in order to protect all personnel. We actively encourage reporting of near misses, assisting in the prevention of future accidents. CUSTOMER FIRST Our customer's success is our goal. We work for and with them to identify and deliver solutions that exceed expectations. We stay with them for the total life cycle of our products and services and ensure the safety of end-users and our people MOVING FORWARD We are energised by the drive for continuous improvement. We anticipate and adapt to changing requirements and constantly seek ways to work smarter. We welcome new ideas with an open mind. PERFORMANCE PROMISE We keep our promises. We drive new ideas to realisation with speed and an obsession for customer-driven quality. We thrive on challenges and take pride in our "can do" attitude. TOGETHERNESS & TRUST We can win only by working together. We encourage participation, and we share information and ideas. We trust and respect each other and recognise good performance. Our behaviour is characterised by the highest ethical standards The above details are non-exhaustive and therefore the post-holder should be prepared to be allocated additional reasonable tasks and responsibilities, within the realms of their knowledge, skills and experience. Job Types: Full-time, Permanent Pay: From £14.00 per hour Benefits: Company pension Cycle to work scheme Employee discount Health & wellbeing programme Referral programme Work authorisation: United Kingdom (required) Work Location: In person
The Plant Industrialization Senior Manager (PIM) will lead a team of PIM Leaders accountable for the industrialization of packaging, product, productivity, innovation/renovation, and business continuity projects at Danone manufacturing facilities. The PIM is the single point of contact between the manufacturing plant and cross functional teams (PMO, Research & Innovation (R&I), Quality, etc.) working closely with the Innovation and Engineering Team for all product and package industrialization projects. The PIM represents the plant in the industrialization process making sure the plant capabilities are taken into account in the validation process; as well as making sure the plant is ready to supply the product. In order to achieve that, the PIM owns the trial management program as well as the Industrial qualification process for their plant. They are the bridge between the corporate and plant locations to ensure project success and elevate risks / breakdowns when appropriate. Responsibilities: Provide Industrialization leadership; which includes management of PIM Team members. Lead PIM Team members in project and trial strategy coaching, project and resource prioritization, annual objectives, performance reviews, and career development direction. Implement IWS-Initiative Management procedures and training across the manufacturing sites Monitor, Track and Report out on Industrial First Time Right Trial & Launch KPIs Manage Project and Trial Prioritization by Plant as well as Workload Management / Project Support: Attends Med-High Complexity Project Meetings and loops in PIM as needed to ensure PIM Team is focused on Trial Preparation, Execution and Post Trial Documentation Provides continued Risk Vetting throughout project lifecycle Provides Proactive Management and Troubleshooting (additional on-site support for High Complexity Trials) LIM / Stage Gate Readiness Tracking and Pre-Vetting; including project pre-Charter vetting and Trial Plan Alignment/Approval Lead Standards / Ways of Working Initiatives Develop relationships and collaborate with key stakeholders, across Project Team Cross-Functional Leaders and Manufacturing Plant Leadership. such as key technical resources, plant operations managers, supervisors, maintenance personnel, and operators for input into design considerations to facilitate the seamless project implementation into operation Administer technical guidance on new projects to ensure processes, equipment, and site are capable of meeting standards for quality, food safety, and scalability The salary range for this position is $105,000 - $130,000 USD. The exact salary offered will depend on several factors, including the candidate's relevant experience, geographic location, internal equity, and market conditions. Danone North America additionally offers a performance-based bonus and has a strong benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Flexible Time Off, and Paid Parental Bonding Leave, among other benefit plan options. To give our employees flexibility, Danone is a hybrid work environment. About you Education and Experience (Requirements): The following combination of education and experience is required for this position. Bachelor's degree in Food Science, Engineering, Microbiology or closely related field 10 years of work experience with minimum a of 7 years relevant progressive experience in Consumer Package Goods (CPG) industry. Knowledge, Skills and Abilities: Must be highly self-directed and able to work independently as well as part of a team Must be exceptionally organized and self-disciplined to accommodate the management of concurrent multiple projects and priorities. Understand the essential value of engaging and actively communicating appropriate information to all levels involved with and/or affected by the project. Flexible to consider additional information or ideas when formulating solutions. The ability to use knowledge, facts, data analysis, and professional insights to effectively solve problems and put in place best practice business-based solutions. Excellent conflict resolution and interpersonal skills. Strong written and verbal communication skills. Process-oriented; able to identify process improvements and implement change successfully. Adaptable to changing project scopes and priorities; and remains solution oriented through change. Solid understanding of food safety regulations - PMO, 3A and FDA Food Safety knowledge / experience required. Functional use of Microsoft Office. Travel: Less than 5% About Danone Life at Danone With approximately 5,000 employees and 13 production locations across the U.S., our vibrant culture and endless growth opportunities are just a couple of the reasons our employees call themselves "Proud Danoners." Learn more about Life at Danone Our Brands When you join us, you'll work with some of the best-known food and beverage brands in the world, including Activia , DanActive , Danimals , Dannon , evian , Follow Your Heart , Happy Family Organics, International Delight , Light + Fit , Nutricia , Oikos , Silk , So Delicious Dairy Free, STōK Cold Brew Coffee , Too Good & Co , and YoCrunch . Learn more about our mission. Our Purpose We're committed to making a positive impact on our world. Rooted in our mission to bring health through food to as many people as possible, we're proud to be the world's largest B Corp. Our Benefits Our commitment to making the world healthier starts with our employees. Physical Wellbeing: We pay for the majority of your medical benefits - which include medical, dental and vision - with our competitive 80%/20% cost-sharing model. Mental Wellbeing: Danoners receive fitness discounts, unlimited flexible time off and hybrid work schedules. We also have a range of programs that support mental health and substance abuse. Financial Support: We offer a performance-based bonus, a 401(k) plan, tuition reimbursement, employee discount programs and voluntary perks. Family Care: We offer caretaker benefits, 18 weeks of parental bonding, fertility, surrogacy, adoption benefits and pet insurance. Learn more about our benefits. Equal Opportunity Employer Danone North America is proud to be an Equal Opportunity employer. It is our policy to give equal employment opportunities to all qualified persons without regard to legally protected characteristics, or any other consideration made unlawful by applicable federal, state/provincial and/or local law. For our EEO policy statement and your EEO rights under law click here. Dedicated to bringing health through food to as many people as possible, we are a leading global food & beverage company built on four businesses: Essential Dairy and Plant-Based Products, Waters, Early Life Nutrition and Medical Nutrition.
Mar 13, 2026
Full time
The Plant Industrialization Senior Manager (PIM) will lead a team of PIM Leaders accountable for the industrialization of packaging, product, productivity, innovation/renovation, and business continuity projects at Danone manufacturing facilities. The PIM is the single point of contact between the manufacturing plant and cross functional teams (PMO, Research & Innovation (R&I), Quality, etc.) working closely with the Innovation and Engineering Team for all product and package industrialization projects. The PIM represents the plant in the industrialization process making sure the plant capabilities are taken into account in the validation process; as well as making sure the plant is ready to supply the product. In order to achieve that, the PIM owns the trial management program as well as the Industrial qualification process for their plant. They are the bridge between the corporate and plant locations to ensure project success and elevate risks / breakdowns when appropriate. Responsibilities: Provide Industrialization leadership; which includes management of PIM Team members. Lead PIM Team members in project and trial strategy coaching, project and resource prioritization, annual objectives, performance reviews, and career development direction. Implement IWS-Initiative Management procedures and training across the manufacturing sites Monitor, Track and Report out on Industrial First Time Right Trial & Launch KPIs Manage Project and Trial Prioritization by Plant as well as Workload Management / Project Support: Attends Med-High Complexity Project Meetings and loops in PIM as needed to ensure PIM Team is focused on Trial Preparation, Execution and Post Trial Documentation Provides continued Risk Vetting throughout project lifecycle Provides Proactive Management and Troubleshooting (additional on-site support for High Complexity Trials) LIM / Stage Gate Readiness Tracking and Pre-Vetting; including project pre-Charter vetting and Trial Plan Alignment/Approval Lead Standards / Ways of Working Initiatives Develop relationships and collaborate with key stakeholders, across Project Team Cross-Functional Leaders and Manufacturing Plant Leadership. such as key technical resources, plant operations managers, supervisors, maintenance personnel, and operators for input into design considerations to facilitate the seamless project implementation into operation Administer technical guidance on new projects to ensure processes, equipment, and site are capable of meeting standards for quality, food safety, and scalability The salary range for this position is $105,000 - $130,000 USD. The exact salary offered will depend on several factors, including the candidate's relevant experience, geographic location, internal equity, and market conditions. Danone North America additionally offers a performance-based bonus and has a strong benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Flexible Time Off, and Paid Parental Bonding Leave, among other benefit plan options. To give our employees flexibility, Danone is a hybrid work environment. About you Education and Experience (Requirements): The following combination of education and experience is required for this position. Bachelor's degree in Food Science, Engineering, Microbiology or closely related field 10 years of work experience with minimum a of 7 years relevant progressive experience in Consumer Package Goods (CPG) industry. Knowledge, Skills and Abilities: Must be highly self-directed and able to work independently as well as part of a team Must be exceptionally organized and self-disciplined to accommodate the management of concurrent multiple projects and priorities. Understand the essential value of engaging and actively communicating appropriate information to all levels involved with and/or affected by the project. Flexible to consider additional information or ideas when formulating solutions. The ability to use knowledge, facts, data analysis, and professional insights to effectively solve problems and put in place best practice business-based solutions. Excellent conflict resolution and interpersonal skills. Strong written and verbal communication skills. Process-oriented; able to identify process improvements and implement change successfully. Adaptable to changing project scopes and priorities; and remains solution oriented through change. Solid understanding of food safety regulations - PMO, 3A and FDA Food Safety knowledge / experience required. Functional use of Microsoft Office. Travel: Less than 5% About Danone Life at Danone With approximately 5,000 employees and 13 production locations across the U.S., our vibrant culture and endless growth opportunities are just a couple of the reasons our employees call themselves "Proud Danoners." Learn more about Life at Danone Our Brands When you join us, you'll work with some of the best-known food and beverage brands in the world, including Activia , DanActive , Danimals , Dannon , evian , Follow Your Heart , Happy Family Organics, International Delight , Light + Fit , Nutricia , Oikos , Silk , So Delicious Dairy Free, STōK Cold Brew Coffee , Too Good & Co , and YoCrunch . Learn more about our mission. Our Purpose We're committed to making a positive impact on our world. Rooted in our mission to bring health through food to as many people as possible, we're proud to be the world's largest B Corp. Our Benefits Our commitment to making the world healthier starts with our employees. Physical Wellbeing: We pay for the majority of your medical benefits - which include medical, dental and vision - with our competitive 80%/20% cost-sharing model. Mental Wellbeing: Danoners receive fitness discounts, unlimited flexible time off and hybrid work schedules. We also have a range of programs that support mental health and substance abuse. Financial Support: We offer a performance-based bonus, a 401(k) plan, tuition reimbursement, employee discount programs and voluntary perks. Family Care: We offer caretaker benefits, 18 weeks of parental bonding, fertility, surrogacy, adoption benefits and pet insurance. Learn more about our benefits. Equal Opportunity Employer Danone North America is proud to be an Equal Opportunity employer. It is our policy to give equal employment opportunities to all qualified persons without regard to legally protected characteristics, or any other consideration made unlawful by applicable federal, state/provincial and/or local law. For our EEO policy statement and your EEO rights under law click here. Dedicated to bringing health through food to as many people as possible, we are a leading global food & beverage company built on four businesses: Essential Dairy and Plant-Based Products, Waters, Early Life Nutrition and Medical Nutrition.
Digital Communications & Engagement Manager Are you driven by social justice and motivated by creating real, lasting change? Are you experienced in digital communications, able to create engaging content and mobilise campaigns? If so, we have a job for you. We are looking for a Digital Communications and Engagement Manager to drive forward the Disabled Children's Partnership's digital presence, supporter mobilisation, and stakeholder engagement. Reporting to the Campaign Director, this role is crucial in ensuring the Partnership's campaigns are visible, engaging, and impactful. Delivery of the campaign objectives depends on the contributions of our members and supporters. This role will be the central point of coordination of a complex programme of activity from multiple member organisations and teams. You will deliver excellent digital communications to members, provide support for all DCP meetings, and maintain accurate plans and calendars to track activity and report on progress. This role is a fixed term position (30 hours per week, worked over 4 days) until June 2027. We're open to discussing how these hours can best work for you. Some on call and out of hours working may be required. The charity offers flexible and hybrid working. The role involves at least fortnightly in person meetings at the Contact office in London N1, with opportunities to also work from the Head Office in London E1. The Disabled Children's Partnership (DCP) is a major coalition of 130+ organisations united by a common vision: improved health, education and social care for disabled children, young people, and their families. Together we campaign to secure the policy change, public awareness, and political attention that disabled children deserve. Our current focus is our high-profile Fight for Ordinary campaign. Together we are calling for reform of the SEND system, so that children with special educational needs or who are disabled can enjoy the ordinary things that other children take for granted, like having a nursery, school or college place, being safe in school, making friends, and taking part in activities in and beyond school. What you'll do Design, implement, and manage an "always-on" social media plan to grow and engage DCP's online audience, through our own channels and those of members Lead the development and delivery of digital mobilisation strategies and create compelling digital content (posts, graphics, short videos) aligned to campaign goals and organisational priorities. Plan and deliver supporter journeys, email campaigns, calls-to-action designed to build momentum and influence decision-makers, and manage the campaigner database Maintain strong relationships with member organisations, delivering regular communication, including newsletters, updates and briefings. Plan and support the organisation of DCP meetings, including the CEOs group, steering group, policy, comms, campaigns, and public affairs sub-groups, and all-member meetings. What you'll bring: Demonstrable experience in digital communications and social media management in a campaigning context. Experience of online campaign mobilisation. Ability to create engaging, accessible digital content across multiple channels. Experience using email marketing tools, CRM systems, and supporter databases. Strong organisational and coordination skills, with experience supporting meetings or projects. Clear understanding of data protection regulations and safe data handling. Excellent written and verbal communication skills. Ability to work flexibly, manage multiple priorities, and meet deadlines. Commitment to the values of inclusion, accessibility, and championing the rights of disabled children and their families. If you are passionate about creating meaningful, lasting change for disabled children, young people and their families, we want to hear from you! Apply now with an updated CV. Applications close on Sunday 15th March. Interviews will be held week commencing 23rd of March. Benefits The charity offers an impressive range of benefits designed to support and reward employees to ensure that teams feel valued and appreciated. The benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings. About The Organisation The charity's vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. They're here to support people with a learning disability, their families and their carers. Fighting for a kinder, fairer and more inclusive society for people with a learning disability to live in. Everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging is for everyone, every day, everywhere. Everyone is expected to treat people well and make it an inclusive organisation. Every day we grow and learn. It's okay to make mistakes but we learn from them and make changes Everywhere people will feel respected, valued, and safe to be themselves. There are Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. Everyone is encouraged to apply and there are a variety of different contract types and working patterns on offer. They're not looking for specific experience. It is your personality and values that will make you a great colleague. You will have training and development to help you to succeed in the role you're applying for.
Mar 12, 2026
Full time
Digital Communications & Engagement Manager Are you driven by social justice and motivated by creating real, lasting change? Are you experienced in digital communications, able to create engaging content and mobilise campaigns? If so, we have a job for you. We are looking for a Digital Communications and Engagement Manager to drive forward the Disabled Children's Partnership's digital presence, supporter mobilisation, and stakeholder engagement. Reporting to the Campaign Director, this role is crucial in ensuring the Partnership's campaigns are visible, engaging, and impactful. Delivery of the campaign objectives depends on the contributions of our members and supporters. This role will be the central point of coordination of a complex programme of activity from multiple member organisations and teams. You will deliver excellent digital communications to members, provide support for all DCP meetings, and maintain accurate plans and calendars to track activity and report on progress. This role is a fixed term position (30 hours per week, worked over 4 days) until June 2027. We're open to discussing how these hours can best work for you. Some on call and out of hours working may be required. The charity offers flexible and hybrid working. The role involves at least fortnightly in person meetings at the Contact office in London N1, with opportunities to also work from the Head Office in London E1. The Disabled Children's Partnership (DCP) is a major coalition of 130+ organisations united by a common vision: improved health, education and social care for disabled children, young people, and their families. Together we campaign to secure the policy change, public awareness, and political attention that disabled children deserve. Our current focus is our high-profile Fight for Ordinary campaign. Together we are calling for reform of the SEND system, so that children with special educational needs or who are disabled can enjoy the ordinary things that other children take for granted, like having a nursery, school or college place, being safe in school, making friends, and taking part in activities in and beyond school. What you'll do Design, implement, and manage an "always-on" social media plan to grow and engage DCP's online audience, through our own channels and those of members Lead the development and delivery of digital mobilisation strategies and create compelling digital content (posts, graphics, short videos) aligned to campaign goals and organisational priorities. Plan and deliver supporter journeys, email campaigns, calls-to-action designed to build momentum and influence decision-makers, and manage the campaigner database Maintain strong relationships with member organisations, delivering regular communication, including newsletters, updates and briefings. Plan and support the organisation of DCP meetings, including the CEOs group, steering group, policy, comms, campaigns, and public affairs sub-groups, and all-member meetings. What you'll bring: Demonstrable experience in digital communications and social media management in a campaigning context. Experience of online campaign mobilisation. Ability to create engaging, accessible digital content across multiple channels. Experience using email marketing tools, CRM systems, and supporter databases. Strong organisational and coordination skills, with experience supporting meetings or projects. Clear understanding of data protection regulations and safe data handling. Excellent written and verbal communication skills. Ability to work flexibly, manage multiple priorities, and meet deadlines. Commitment to the values of inclusion, accessibility, and championing the rights of disabled children and their families. If you are passionate about creating meaningful, lasting change for disabled children, young people and their families, we want to hear from you! Apply now with an updated CV. Applications close on Sunday 15th March. Interviews will be held week commencing 23rd of March. Benefits The charity offers an impressive range of benefits designed to support and reward employees to ensure that teams feel valued and appreciated. The benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings. About The Organisation The charity's vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. They're here to support people with a learning disability, their families and their carers. Fighting for a kinder, fairer and more inclusive society for people with a learning disability to live in. Everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging is for everyone, every day, everywhere. Everyone is expected to treat people well and make it an inclusive organisation. Every day we grow and learn. It's okay to make mistakes but we learn from them and make changes Everywhere people will feel respected, valued, and safe to be themselves. There are Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. Everyone is encouraged to apply and there are a variety of different contract types and working patterns on offer. They're not looking for specific experience. It is your personality and values that will make you a great colleague. You will have training and development to help you to succeed in the role you're applying for.
Keystone Environmental is an Origin Enterprises business, forming part of the Environmental division. At Origin Enterprises, we are dedicated to championing sustainable land use, and our Environmental teams support a diverse range of clients and projects-from land management and development to restoration and conservation. Joining us means becoming part of a collaborative, purpose driven community where this collective expertise enables us to deliver high quality, fully integrated solutions and contribute to meaningful environmental outcomes across the UK and Ireland. About Keystone As a growing ecological and arboricultural consultancy and contracting business, we are an SME with a practical, intelligent and pioneering approach to advising our clients. We blend traditional ecological services with innovation, hands on habitat creation, restoration and compliance solutions. With over 24 years' experience, we have established a reputation as one of the few end to end service providers in the UK. Since 2022, we have proudly operated as an Origin Enterprises company, an international agronomy brand whose primary focus is sustainable land use through integrated innovative solutions. Our Origin connection provides our clients and employees with the benefits and opportunities associated with being part of a global leader in sustainability, including wider geographic reach and service offering, including investment in research and development. At Keystone we pride ourselves on a professional family feel that attracts clients and employees alike. We share Origin's values, People, Community, Partnerships, Integrity, and Innovation, which are reflected in all that we do and lie at the very core of our business. We operate across a comprehensive range of sectors for public and private sector clients including supporting a number of the UK's largest Nationally Significant Infrastructure Projects. Having established a first class reputation for habitat creation, restoration, and mitigation, we specialise in conservation driven projects that focus on nature restoration and Biodiversity Net Gain at scale. The Habitats Team Keystone's expertise covers all aspects of ecological consultancy, yet it is the specialist engineering knowledge of our Habitats team that enables the design and delivery of first class mitigation schemes across the UK. We are renowned for our sensitive approach to protected habitats and species, a modern range of equipment and a resourceful approach to deployment in complex and challenging situations. We are a close knit team of 18, led by Head of Habitats Josh Willis, who together deliver optimal outcomes for our clients, for people and for nature. Our capabilities include habitat clearance, creation, restoration, and management solutions that deliver maximum conservation gain while minimising ecological disturbance. The Role The Contracts Manager is a strategic new appointment, responsible for developing and leading a Midlands delivery team, supported by the wider business. The role presents considerable opportunity for growth as this regional hub emerges. We seek a highly organised and personable team player, with a 'can do' approach and strong attention to detail. As a proactive and driven individual, you will be primarily responsible for actively procuring, organising and delivering a range of land management schemes, whilst adhering to Keystone's quality assurance standards and risk management procedures. A genuine alignment with Keystone's vision and values, and a demonstrable willingness to contribute to the successful growth of the Habitats team, is essential. The ideal candidate will be able to embrace the challenge of delivering existing works, whilst growing our client base in the Midlands. We are looking to grow the regional presence and build on Keystone's existing foundation as a leading ecological contractor. You will therefore need to strategically balance sourcing new opportunities with practical delivery of projects, including but not limited to: prospective client networking, client liaison, project management, budgeting, and practical implementation. Through close coordination with the existing team, you will be responsible for logistics, project planning and resourcing. You will lead on quoting and tendering for local works, whilst also supporting the wider Keystone Habitats team in bidding for more complex tenders and opportunities. You will also actively seek joint venture opportunities within the wider Origin Enterprises Group. You will have the support of our Habitats Administrator, yet be self sufficient in administrative duties associated with efficient project management. Keystone's ability to offer end to end solutions, facilitated by our in house consultancy offering, is our real strength. The successful candidate will work closely with our Head of Ecology and Head of Arboriculture to ensure that our schemes are delivered with a focus on protected species and their associated habitats, and in compliance with relevant legislation. Our long term aim is to offer a competitive nationwide ecological contracting & habitat management service, integrated with our existing ecological consultancy and arboriculture, offering servicing a range of clients and sectors. Primary Responsibilities Seek and recruit new team members with the support of Origin's HR team; Line management and professional development of junior staff; Contribute to wider business strategy; Procurement of works including quoting and tendering of large scale projects; Financial control including budget management & delivery of revenue targets; Client liaison, project management & administration; Help to secure repeat and referral work through nurturing of new & existing clients; Maximise opportunities to win new work from prospective clients including scheduling introductory meetings. Ideally you will have the following skills and experience. However, this is an exciting and dynamic role with scope for refinement of responsibilities depending on the strengths of the successful candidate. If you don't meet all requirements but believe you could thrive in this role, please consider applying or get in touch for an informal chat. Core Requirements Relevant industry experience. This could be in ecological contracting or practical land management, including but not limited to habitat creation and restoration, conservation, forestry and arboriculture; Exceptional communication skills, evidenced via a track record of client, subcontractor and supplier communication and management; Experience in organising and managing a team of operatives and associated vehicles and plant on projects; Ability to identify risks and opportunities, avoiding/minimising the former and capitalising on the latter; A proven aptitude for understanding clients' requirements and delivering these on time and within budget, without compromising industry standards; Demonstrable commercial acumen, both in profitable project delivery and in seeking future opportunities; Ability to balance and manage priorities, and maintain good working relationships with clients and colleagues whilst working under pressure; Solutions led and having an inherent ability to problem solve under pressure and in a range of environments; Quoting, tendering and project delivery experience; Experience in line managing and mentoring junior team members to achieve their full potential; Experience in writing site specific risk assessments and method statements for jobs covering a range of sectors; Related qualifications or professional accreditations are preferred but not essential - SSSTS/SMSTS; CSCS or similar industry equivalent; Driving licence (clean) is essential, and towing experience would be advantageous. Our Location This is an exciting new role, offering the flexibility to initially work from home whilst supporting the delivery of existing projects. With the support of the wider Keystone and Origin Enterprises network, we are committed to building a strong regional client base in the Midlands. We will establish a locally based team and associated resources, with a clear ambition to create a dedicated Midlands delivery hub for the Keystone Habitats team. Ideally candidates would be situated within the Birmingham, Coventry, Tamworth area within commuting distance of existing site commitments ranging from Southam to Lichfield. The successful candidate and new hub will have full support of our existing Head Office team based in Gloucestershire. There is a requirement to both visit and liaise closely with the team on a regular basis during the initial months. Ideally applicants would be placed within the Birmingham, Coventry, Tamworth area. We offer a friendly, supportive, and welcoming work environment within our Head Office, situated in an idyllic rural setting just outside Tetbury. Our Habitats team operate out of our separate agricultural location locally, housing a range of specialist low impact machinery, which is regularly deployed nationwide, along with a comprehensive workshop area. At Keystone we strive to provide the kind of support that helps you find a work life balance that enables you to fulfil your potential and grow with us. We offer a comprehensive industry leading benefits package, which is regularly reviewed, and currently includes: What's in it for you? • A supportive, experienced and friendly team • Competitive salary - £40K+ depending on experience . click apply for full job details
Mar 12, 2026
Full time
Keystone Environmental is an Origin Enterprises business, forming part of the Environmental division. At Origin Enterprises, we are dedicated to championing sustainable land use, and our Environmental teams support a diverse range of clients and projects-from land management and development to restoration and conservation. Joining us means becoming part of a collaborative, purpose driven community where this collective expertise enables us to deliver high quality, fully integrated solutions and contribute to meaningful environmental outcomes across the UK and Ireland. About Keystone As a growing ecological and arboricultural consultancy and contracting business, we are an SME with a practical, intelligent and pioneering approach to advising our clients. We blend traditional ecological services with innovation, hands on habitat creation, restoration and compliance solutions. With over 24 years' experience, we have established a reputation as one of the few end to end service providers in the UK. Since 2022, we have proudly operated as an Origin Enterprises company, an international agronomy brand whose primary focus is sustainable land use through integrated innovative solutions. Our Origin connection provides our clients and employees with the benefits and opportunities associated with being part of a global leader in sustainability, including wider geographic reach and service offering, including investment in research and development. At Keystone we pride ourselves on a professional family feel that attracts clients and employees alike. We share Origin's values, People, Community, Partnerships, Integrity, and Innovation, which are reflected in all that we do and lie at the very core of our business. We operate across a comprehensive range of sectors for public and private sector clients including supporting a number of the UK's largest Nationally Significant Infrastructure Projects. Having established a first class reputation for habitat creation, restoration, and mitigation, we specialise in conservation driven projects that focus on nature restoration and Biodiversity Net Gain at scale. The Habitats Team Keystone's expertise covers all aspects of ecological consultancy, yet it is the specialist engineering knowledge of our Habitats team that enables the design and delivery of first class mitigation schemes across the UK. We are renowned for our sensitive approach to protected habitats and species, a modern range of equipment and a resourceful approach to deployment in complex and challenging situations. We are a close knit team of 18, led by Head of Habitats Josh Willis, who together deliver optimal outcomes for our clients, for people and for nature. Our capabilities include habitat clearance, creation, restoration, and management solutions that deliver maximum conservation gain while minimising ecological disturbance. The Role The Contracts Manager is a strategic new appointment, responsible for developing and leading a Midlands delivery team, supported by the wider business. The role presents considerable opportunity for growth as this regional hub emerges. We seek a highly organised and personable team player, with a 'can do' approach and strong attention to detail. As a proactive and driven individual, you will be primarily responsible for actively procuring, organising and delivering a range of land management schemes, whilst adhering to Keystone's quality assurance standards and risk management procedures. A genuine alignment with Keystone's vision and values, and a demonstrable willingness to contribute to the successful growth of the Habitats team, is essential. The ideal candidate will be able to embrace the challenge of delivering existing works, whilst growing our client base in the Midlands. We are looking to grow the regional presence and build on Keystone's existing foundation as a leading ecological contractor. You will therefore need to strategically balance sourcing new opportunities with practical delivery of projects, including but not limited to: prospective client networking, client liaison, project management, budgeting, and practical implementation. Through close coordination with the existing team, you will be responsible for logistics, project planning and resourcing. You will lead on quoting and tendering for local works, whilst also supporting the wider Keystone Habitats team in bidding for more complex tenders and opportunities. You will also actively seek joint venture opportunities within the wider Origin Enterprises Group. You will have the support of our Habitats Administrator, yet be self sufficient in administrative duties associated with efficient project management. Keystone's ability to offer end to end solutions, facilitated by our in house consultancy offering, is our real strength. The successful candidate will work closely with our Head of Ecology and Head of Arboriculture to ensure that our schemes are delivered with a focus on protected species and their associated habitats, and in compliance with relevant legislation. Our long term aim is to offer a competitive nationwide ecological contracting & habitat management service, integrated with our existing ecological consultancy and arboriculture, offering servicing a range of clients and sectors. Primary Responsibilities Seek and recruit new team members with the support of Origin's HR team; Line management and professional development of junior staff; Contribute to wider business strategy; Procurement of works including quoting and tendering of large scale projects; Financial control including budget management & delivery of revenue targets; Client liaison, project management & administration; Help to secure repeat and referral work through nurturing of new & existing clients; Maximise opportunities to win new work from prospective clients including scheduling introductory meetings. Ideally you will have the following skills and experience. However, this is an exciting and dynamic role with scope for refinement of responsibilities depending on the strengths of the successful candidate. If you don't meet all requirements but believe you could thrive in this role, please consider applying or get in touch for an informal chat. Core Requirements Relevant industry experience. This could be in ecological contracting or practical land management, including but not limited to habitat creation and restoration, conservation, forestry and arboriculture; Exceptional communication skills, evidenced via a track record of client, subcontractor and supplier communication and management; Experience in organising and managing a team of operatives and associated vehicles and plant on projects; Ability to identify risks and opportunities, avoiding/minimising the former and capitalising on the latter; A proven aptitude for understanding clients' requirements and delivering these on time and within budget, without compromising industry standards; Demonstrable commercial acumen, both in profitable project delivery and in seeking future opportunities; Ability to balance and manage priorities, and maintain good working relationships with clients and colleagues whilst working under pressure; Solutions led and having an inherent ability to problem solve under pressure and in a range of environments; Quoting, tendering and project delivery experience; Experience in line managing and mentoring junior team members to achieve their full potential; Experience in writing site specific risk assessments and method statements for jobs covering a range of sectors; Related qualifications or professional accreditations are preferred but not essential - SSSTS/SMSTS; CSCS or similar industry equivalent; Driving licence (clean) is essential, and towing experience would be advantageous. Our Location This is an exciting new role, offering the flexibility to initially work from home whilst supporting the delivery of existing projects. With the support of the wider Keystone and Origin Enterprises network, we are committed to building a strong regional client base in the Midlands. We will establish a locally based team and associated resources, with a clear ambition to create a dedicated Midlands delivery hub for the Keystone Habitats team. Ideally candidates would be situated within the Birmingham, Coventry, Tamworth area within commuting distance of existing site commitments ranging from Southam to Lichfield. The successful candidate and new hub will have full support of our existing Head Office team based in Gloucestershire. There is a requirement to both visit and liaise closely with the team on a regular basis during the initial months. Ideally applicants would be placed within the Birmingham, Coventry, Tamworth area. We offer a friendly, supportive, and welcoming work environment within our Head Office, situated in an idyllic rural setting just outside Tetbury. Our Habitats team operate out of our separate agricultural location locally, housing a range of specialist low impact machinery, which is regularly deployed nationwide, along with a comprehensive workshop area. At Keystone we strive to provide the kind of support that helps you find a work life balance that enables you to fulfil your potential and grow with us. We offer a comprehensive industry leading benefits package, which is regularly reviewed, and currently includes: What's in it for you? • A supportive, experienced and friendly team • Competitive salary - £40K+ depending on experience . click apply for full job details
This exciting Manchester based Motor Insurer are looking for a Commercial Manager (Engineering) to join their UK claims team, you must be from a strong Motor Engineering/Repair/Insurance claims sector. In return they are offering an impressive salary, benefits package, positive, modern and airy workspace, constant evolvement and hybrid working. The successful applicant will take ownership of the performance, governance and strategic development of their motor claims engineering team and repair network. This pivotal role sits at the intersection of Claims, Commercial, and Technical Engineering, focusing on driving best-in-class performance in cost control (indemnity spend), repair quality, compliance, and key-to-key cycle times, ultimately ensuring excellent customer outcomes. What you'll do Indemnity Spend Control : Take ownership of the commercial elements related to our Third Party Administrator and its repair network/engineering team, driving cost-saving initiatives, fraud monitoring and ensuring optimal indemnity spend without compromising safety or quality. Supplier Negotiation : Lead and manage commercial negotiations with future suppliers, including repair network partners and engineering service providers, ensuring mutually beneficial, market-competitive contractual terms. Performance Oversight : Design, monitor and report on key commercials and claims engineering KPIs (eg repair cost, total loss ratios, parts utilisation, cycle time) to identify trends, opportunities and risks. Budget Management : Contribute to the claims budget process, providing accurate forecasting and analysis relating to repair and claims costs. Strategic Development : Design, develop and implement the long-term strategy for our Engineering Department, including engagement of a repair network, ensuring adequate capacity, capability and geographical coverage to meet business and customers' needs. Quality & Compliance Oversight : Establish robust governance frameworks, including auditing and performance management protocols to ensure our TPA, our repair network and engineering team and other partners comply with contractual agreements, regulatory requirements and our quality standards. Process Improvement : Identify, champion and deliver change initiatives across the repair and engineering claims journey to enhance efficiency, drive digital adoption and improve customer experience. Internal collaboration : Act as the primary interface between the Claims, Pricing, Underwriting and Finance Teams, ensuring a clear and consistent commercial view of the repair network's contribution to overall business performance. Escalation Point : Act as a final point of technical and commercial escalation for complex, high-value, or high-profile repair and engineering issues, driving resolutions that protect both the customer and the company. What we're looking for Commercial Acumen : Proven experience in a Commercial or Strategic Supplier Management role within the motor repair/automotive sector. Technical Engineering Knowledge: Strong background and demonstrable knowledge of motor vehicle claims engineering, repair methodologies, and key industry systems (eg Audatex, Glassmatix/GT Motive) Negotiation : Expert-level negotiation and contract management skills with a proven track record of delivering measurable commercial value through supplier relationships. Data Analysis: Exceptional analytical skills with the ability to interrogate complex data sets, interpret performance trends and translate insights into actionable commercial strategies. Stakeholder Management: Highly effective communicator and influencer with strong influencing skills, capable of building credibility and managing relationships with both internal senior leaders and external partners. Apply for this great role today if you have the relevant Engineering experience.
Mar 12, 2026
Full time
This exciting Manchester based Motor Insurer are looking for a Commercial Manager (Engineering) to join their UK claims team, you must be from a strong Motor Engineering/Repair/Insurance claims sector. In return they are offering an impressive salary, benefits package, positive, modern and airy workspace, constant evolvement and hybrid working. The successful applicant will take ownership of the performance, governance and strategic development of their motor claims engineering team and repair network. This pivotal role sits at the intersection of Claims, Commercial, and Technical Engineering, focusing on driving best-in-class performance in cost control (indemnity spend), repair quality, compliance, and key-to-key cycle times, ultimately ensuring excellent customer outcomes. What you'll do Indemnity Spend Control : Take ownership of the commercial elements related to our Third Party Administrator and its repair network/engineering team, driving cost-saving initiatives, fraud monitoring and ensuring optimal indemnity spend without compromising safety or quality. Supplier Negotiation : Lead and manage commercial negotiations with future suppliers, including repair network partners and engineering service providers, ensuring mutually beneficial, market-competitive contractual terms. Performance Oversight : Design, monitor and report on key commercials and claims engineering KPIs (eg repair cost, total loss ratios, parts utilisation, cycle time) to identify trends, opportunities and risks. Budget Management : Contribute to the claims budget process, providing accurate forecasting and analysis relating to repair and claims costs. Strategic Development : Design, develop and implement the long-term strategy for our Engineering Department, including engagement of a repair network, ensuring adequate capacity, capability and geographical coverage to meet business and customers' needs. Quality & Compliance Oversight : Establish robust governance frameworks, including auditing and performance management protocols to ensure our TPA, our repair network and engineering team and other partners comply with contractual agreements, regulatory requirements and our quality standards. Process Improvement : Identify, champion and deliver change initiatives across the repair and engineering claims journey to enhance efficiency, drive digital adoption and improve customer experience. Internal collaboration : Act as the primary interface between the Claims, Pricing, Underwriting and Finance Teams, ensuring a clear and consistent commercial view of the repair network's contribution to overall business performance. Escalation Point : Act as a final point of technical and commercial escalation for complex, high-value, or high-profile repair and engineering issues, driving resolutions that protect both the customer and the company. What we're looking for Commercial Acumen : Proven experience in a Commercial or Strategic Supplier Management role within the motor repair/automotive sector. Technical Engineering Knowledge: Strong background and demonstrable knowledge of motor vehicle claims engineering, repair methodologies, and key industry systems (eg Audatex, Glassmatix/GT Motive) Negotiation : Expert-level negotiation and contract management skills with a proven track record of delivering measurable commercial value through supplier relationships. Data Analysis: Exceptional analytical skills with the ability to interrogate complex data sets, interpret performance trends and translate insights into actionable commercial strategies. Stakeholder Management: Highly effective communicator and influencer with strong influencing skills, capable of building credibility and managing relationships with both internal senior leaders and external partners. Apply for this great role today if you have the relevant Engineering experience.
Marketing Manager - London Location : Canary Wharf (hybrid) Salary: 55k + excellent benefits (travel allowance, bonus scheme, pension, health insurance) Contract Type: Fixed Term Contract (1 Year) Starting Date: March 2026 Our client is a pioneering data centre provider that delivers secure, resilient, innovative solutions to over 2000 market-leading corporations. As the Marketing Manager, you will be at the forefront of developing and executing innovative marketing strategies that drive lead generation for the Enterprise sector. You will collaborate closely with sales, product development, and various departments to ensure alignment and maximise marketing impact. Key Responsibilities : To develop and execute marketing strategies and campaigns To generate sales leads through the development and implementation of marketing strategies To plan, execute, and manage omni channel lead generation marketing campaigns To build and maintain strong relationships with key stakeholders, including customers & partners To monitor and analyse sale lead and pipeline progress To create weekly/monthly/quarterly sales reports Develop relevant sector content to support lead generation campaigns Develop and maintain marketing material such as PowerPoint presentations, brochures and fact sheets To lead company's social media strategy delivering a highly targeted, impactful and engaging social media plan To assist with UK public and media relations, supplier management and development To lead the global social media strategy, provide support and guidance to the regional teams Essential Requirements : Proven experience in developing and delivering omni-channel marketing strategies that drive profitable growth. Familiarity with marketing approaches for sell-with or sell-through models. Strong analytical skills, creative thinking, and excellent communication abilities Ability to build and nurture strong relationships with both internal and external stakeholders. Proficiency in marketing automation tools including the following: MS Office 365 Microsoft Planner Canva Graphic Design Tool Adobe Illustrator Salesforce marketing automation system Salesforce CRM Lusha Sales Intelligence Platform LinkedIn Sales Navigator Why Join Us? If you are enthusiastic about making an impact in a dynamic environment and are ready to drive innovative marketing strategies, we encourage you to apply! Join us in shaping the future of connectivity and supporting a vital part of the global internet infrastructure. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 12, 2026
Contractor
Marketing Manager - London Location : Canary Wharf (hybrid) Salary: 55k + excellent benefits (travel allowance, bonus scheme, pension, health insurance) Contract Type: Fixed Term Contract (1 Year) Starting Date: March 2026 Our client is a pioneering data centre provider that delivers secure, resilient, innovative solutions to over 2000 market-leading corporations. As the Marketing Manager, you will be at the forefront of developing and executing innovative marketing strategies that drive lead generation for the Enterprise sector. You will collaborate closely with sales, product development, and various departments to ensure alignment and maximise marketing impact. Key Responsibilities : To develop and execute marketing strategies and campaigns To generate sales leads through the development and implementation of marketing strategies To plan, execute, and manage omni channel lead generation marketing campaigns To build and maintain strong relationships with key stakeholders, including customers & partners To monitor and analyse sale lead and pipeline progress To create weekly/monthly/quarterly sales reports Develop relevant sector content to support lead generation campaigns Develop and maintain marketing material such as PowerPoint presentations, brochures and fact sheets To lead company's social media strategy delivering a highly targeted, impactful and engaging social media plan To assist with UK public and media relations, supplier management and development To lead the global social media strategy, provide support and guidance to the regional teams Essential Requirements : Proven experience in developing and delivering omni-channel marketing strategies that drive profitable growth. Familiarity with marketing approaches for sell-with or sell-through models. Strong analytical skills, creative thinking, and excellent communication abilities Ability to build and nurture strong relationships with both internal and external stakeholders. Proficiency in marketing automation tools including the following: MS Office 365 Microsoft Planner Canva Graphic Design Tool Adobe Illustrator Salesforce marketing automation system Salesforce CRM Lusha Sales Intelligence Platform LinkedIn Sales Navigator Why Join Us? If you are enthusiastic about making an impact in a dynamic environment and are ready to drive innovative marketing strategies, we encourage you to apply! Join us in shaping the future of connectivity and supporting a vital part of the global internet infrastructure. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Manager - NHA Programme Management Application closing date: 17/03/2026 We expect to hold interviews from week commencing: 30/03/2026 A bit about the role Working in the recently expanded and evolving New Homes Accelerator programme, we are recruiting eight new positions to play a critical role in supporting the government's drive to build 1.5 million homes and boost economic growth across the country. The New Homes Accelerator programme, launched in September 2024, tackles various obstacles that delay or hinder the delivery of much needed new homes across England. Building on the biggest planning reforms in over a decade, the Accelerator programme provides developers, housing associations, and boroughs with access to coordinated government-backed support, designed to overcome some of the biggest barriers to delivery - from planning and infrastructure delays to regulatory challenges. Since inception the Accelerator has accelerated delivery of 125,000 homes. This is a rare chance to facilitate the delivery of new homes and meaningful place-building in a fast growing, national organisation with real social purpose. Working with key stakeholders across the sector and partnering with experienced delivery and operational management colleagues, the New Homes Accelerator team will ensure efficient, consistent and effective resolution of housing delivery barriers, and help thousands more families and young people achieve the dream of home ownership. These roles will collectively support the design, delivery and monitoring of key strategic projects that tackle new housing delivery at the site-level. Just as importantly, the New Homes Accelerator strives to deliver system-wide reforms, including working with other government departments and arms-length bodies on challenges include statutory consultee processes, key infrastructure delivery, and energy solutions. There are a number of creative and ambitious projects to get involved with and this is an exciting time to join the team, balancing day to day delivery whilst bringing innovative programme design solutions. Homes England values diversity in experience and perspective to foster good decision making and problem solving within their teams. A bit about you We're looking for exceptional professionals spanning data and analytics, project delivery, operational management and strategic programme leadership. As a member of the New Homes Accelerator team you'll thrive in complex and fast moving environments, and be quick to interpret shifting priorities, adapting your approach with confidence. Successful candidates will bring experience in designing, implementing and continuously improving operational processes and delivery frameworks, alongside a practical understanding of digital tools that enhance programme management and efficiency. They will proactively engage with delivery teams to identify, troubleshoot and resolve data quality issues, ensuring that decisions are driven by accurate, reliable information. Please refer to the job description for the details of this role and the person specification. As an experienced programme delivery, data & analytics or operational management professional you'll understand how to manage colleagues and be able to demonstrate you can work with others as part of a team in a collaborative, inclusive way. Delivering on a mission as bold as ours isn't always easy. You will be resilient and comfortable managing stakeholders at a senior level and your discussions will always be shaped by a good understanding of the commercial and operational impact of what we do as an Agency. You will enjoy working in an innovative, fun and engaging way and be able to negotiate and persuade. Who are we? Homes England: The Housing and Regeneration Agency We believe that affordable, quality homes in well-designed places are key to improving people's lives. As the government's housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built. How? We form long-term partnerships that bridge the gap between the public and private sector to meet local needs and aspirations. We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future. And we use our funding and support to build a more resilient, diverse and innovative housing sector, helping new entrants in the market, encouraging modern methods of construction and design, and promoting the utmost attention to building safety. Together with our partners, we're accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come. What we offer As well as a competitive salary and 33 days annual leave, we are committed to 50/50 hybrid working. We'll support you, wherever possible, so that you don't miss out on what matters to you. Membership of the Homes and Communities Agency Pension Scheme, which is a contributory defined benefit scheme with the amount you receive on retirement based on your salary and years worked at the Agency. Internal applicants: please note that if you are successful, the salary you are offered will be in accordance with our pay policy. You can find details on the HR Hub SharePoint site. If you ever need a bit of extra help, we have a great employee assistance programme, a wide range of healthcare plans, financial wellbeing support and access to many great discounts with leading high street names. Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future. If you are a member of a professional body, we'll pay for your membership and once you get your digital kit, you'll be good to go. Homes England are a geographically diverse community. We work to a 50/50 office/ home based model. Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme. We're a diverse team of more than 1,000 professionals spanning 17 professions, helping Homes England to be effective, efficient and deliver for communities. Our people remain at the heart of everything we do, and we're committed to building an Agency that not only reflects the diverse communities we serve, but also champions inclusion in how we shape homes and places across the country. For more information about our EDI strategy please see our Equality, Diversity and Inclusion Report 2024 to 2025 - Second Edition - GOV.UK You will be required to have the Right to Work in the UK and Homes England do not offer visa sponsorship. If your application is shortlisted to interview we will require you to provide proof of your Right to Work in the UK at this stage. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Mar 12, 2026
Full time
Manager - NHA Programme Management Application closing date: 17/03/2026 We expect to hold interviews from week commencing: 30/03/2026 A bit about the role Working in the recently expanded and evolving New Homes Accelerator programme, we are recruiting eight new positions to play a critical role in supporting the government's drive to build 1.5 million homes and boost economic growth across the country. The New Homes Accelerator programme, launched in September 2024, tackles various obstacles that delay or hinder the delivery of much needed new homes across England. Building on the biggest planning reforms in over a decade, the Accelerator programme provides developers, housing associations, and boroughs with access to coordinated government-backed support, designed to overcome some of the biggest barriers to delivery - from planning and infrastructure delays to regulatory challenges. Since inception the Accelerator has accelerated delivery of 125,000 homes. This is a rare chance to facilitate the delivery of new homes and meaningful place-building in a fast growing, national organisation with real social purpose. Working with key stakeholders across the sector and partnering with experienced delivery and operational management colleagues, the New Homes Accelerator team will ensure efficient, consistent and effective resolution of housing delivery barriers, and help thousands more families and young people achieve the dream of home ownership. These roles will collectively support the design, delivery and monitoring of key strategic projects that tackle new housing delivery at the site-level. Just as importantly, the New Homes Accelerator strives to deliver system-wide reforms, including working with other government departments and arms-length bodies on challenges include statutory consultee processes, key infrastructure delivery, and energy solutions. There are a number of creative and ambitious projects to get involved with and this is an exciting time to join the team, balancing day to day delivery whilst bringing innovative programme design solutions. Homes England values diversity in experience and perspective to foster good decision making and problem solving within their teams. A bit about you We're looking for exceptional professionals spanning data and analytics, project delivery, operational management and strategic programme leadership. As a member of the New Homes Accelerator team you'll thrive in complex and fast moving environments, and be quick to interpret shifting priorities, adapting your approach with confidence. Successful candidates will bring experience in designing, implementing and continuously improving operational processes and delivery frameworks, alongside a practical understanding of digital tools that enhance programme management and efficiency. They will proactively engage with delivery teams to identify, troubleshoot and resolve data quality issues, ensuring that decisions are driven by accurate, reliable information. Please refer to the job description for the details of this role and the person specification. As an experienced programme delivery, data & analytics or operational management professional you'll understand how to manage colleagues and be able to demonstrate you can work with others as part of a team in a collaborative, inclusive way. Delivering on a mission as bold as ours isn't always easy. You will be resilient and comfortable managing stakeholders at a senior level and your discussions will always be shaped by a good understanding of the commercial and operational impact of what we do as an Agency. You will enjoy working in an innovative, fun and engaging way and be able to negotiate and persuade. Who are we? Homes England: The Housing and Regeneration Agency We believe that affordable, quality homes in well-designed places are key to improving people's lives. As the government's housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built. How? We form long-term partnerships that bridge the gap between the public and private sector to meet local needs and aspirations. We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future. And we use our funding and support to build a more resilient, diverse and innovative housing sector, helping new entrants in the market, encouraging modern methods of construction and design, and promoting the utmost attention to building safety. Together with our partners, we're accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come. What we offer As well as a competitive salary and 33 days annual leave, we are committed to 50/50 hybrid working. We'll support you, wherever possible, so that you don't miss out on what matters to you. Membership of the Homes and Communities Agency Pension Scheme, which is a contributory defined benefit scheme with the amount you receive on retirement based on your salary and years worked at the Agency. Internal applicants: please note that if you are successful, the salary you are offered will be in accordance with our pay policy. You can find details on the HR Hub SharePoint site. If you ever need a bit of extra help, we have a great employee assistance programme, a wide range of healthcare plans, financial wellbeing support and access to many great discounts with leading high street names. Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future. If you are a member of a professional body, we'll pay for your membership and once you get your digital kit, you'll be good to go. Homes England are a geographically diverse community. We work to a 50/50 office/ home based model. Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme. We're a diverse team of more than 1,000 professionals spanning 17 professions, helping Homes England to be effective, efficient and deliver for communities. Our people remain at the heart of everything we do, and we're committed to building an Agency that not only reflects the diverse communities we serve, but also champions inclusion in how we shape homes and places across the country. For more information about our EDI strategy please see our Equality, Diversity and Inclusion Report 2024 to 2025 - Second Edition - GOV.UK You will be required to have the Right to Work in the UK and Homes England do not offer visa sponsorship. If your application is shortlisted to interview we will require you to provide proof of your Right to Work in the UK at this stage. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Customer Service Coordinator (Fixed Term 12 month contract) Location: Whitstable Hours: Monday to Thursday 08:00 to 16:30, Friday 08:00 to 13:30 (37.5 hours a week, with hybrid working) Salary: Competitive An established and growing organisation is looking for a Customer Service Coordinator to join its Customer Services team in Whitstable. This is a varied, fast paced role where you will play a key part in delivering an exceptional, professional service to both internal and external customers. The Role As Customer Service Coordinator, you will be responsible for managing customer enquiries, quotations and sales orders from initial request through to delivery. You will act as a central point of contact, ensuring clear communication, accurate processing and proactive follow-up at every stage of the customer journey. Working closely with commercial, procurement and product teams, you will help build accurate pricing, manage lead times and support sales activity, while maintaining a high standard of customer care at all times. We can only accept candidates with the full Right To Work and with local commute from these areas: Whitstable, Canterbury, Faversham, Herne Bay, Aylesham, Margate, Ramsgate and Broadstairs . Key Responsibilities Processing customer quotations and sales orders in line with agreed KPIs Building and maintaining strong customer relationships through excellent service Preparing quotations using internal systems and commercial guidelines Ensuring export compliance when processing orders and quotations Proactively following up quotations and negotiating where appropriate Managing orders through to shipment and delivery Providing regular updates to customers throughout the order lifecycle Investigating and escalating customer complaints where required Developing product knowledge to handle basic technical queries Supporting external sales teams and Business Development Managers Identifying opportunities for cross-selling, up-selling and new business Liaising with internal departments to support customers and route-to-market decisions Contributing ideas to improve service levels and team performance Providing cover for colleagues during holidays and sickness Undertaking training and supporting project work as required Person Specification Previous experience in a customer service or order processing environment Experience managing customer enquiries, quotations, orders and shipments Confident liaising between customers and internal departments Strong relationship-building skills with both internal and external stakeholders Good IT skills, including Microsoft Word, Excel and Outlook Email: (url removed) New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Mar 12, 2026
Contractor
Customer Service Coordinator (Fixed Term 12 month contract) Location: Whitstable Hours: Monday to Thursday 08:00 to 16:30, Friday 08:00 to 13:30 (37.5 hours a week, with hybrid working) Salary: Competitive An established and growing organisation is looking for a Customer Service Coordinator to join its Customer Services team in Whitstable. This is a varied, fast paced role where you will play a key part in delivering an exceptional, professional service to both internal and external customers. The Role As Customer Service Coordinator, you will be responsible for managing customer enquiries, quotations and sales orders from initial request through to delivery. You will act as a central point of contact, ensuring clear communication, accurate processing and proactive follow-up at every stage of the customer journey. Working closely with commercial, procurement and product teams, you will help build accurate pricing, manage lead times and support sales activity, while maintaining a high standard of customer care at all times. We can only accept candidates with the full Right To Work and with local commute from these areas: Whitstable, Canterbury, Faversham, Herne Bay, Aylesham, Margate, Ramsgate and Broadstairs . Key Responsibilities Processing customer quotations and sales orders in line with agreed KPIs Building and maintaining strong customer relationships through excellent service Preparing quotations using internal systems and commercial guidelines Ensuring export compliance when processing orders and quotations Proactively following up quotations and negotiating where appropriate Managing orders through to shipment and delivery Providing regular updates to customers throughout the order lifecycle Investigating and escalating customer complaints where required Developing product knowledge to handle basic technical queries Supporting external sales teams and Business Development Managers Identifying opportunities for cross-selling, up-selling and new business Liaising with internal departments to support customers and route-to-market decisions Contributing ideas to improve service levels and team performance Providing cover for colleagues during holidays and sickness Undertaking training and supporting project work as required Person Specification Previous experience in a customer service or order processing environment Experience managing customer enquiries, quotations, orders and shipments Confident liaising between customers and internal departments Strong relationship-building skills with both internal and external stakeholders Good IT skills, including Microsoft Word, Excel and Outlook Email: (url removed) New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Summary of the role What are we looking for? The Social Media & Content Officer will lead ArtsEd's organic and paid social media presence, including the launch and growth of a new TikTok channel, while also creating high-quality digital and print campaign assets to support recruitment activity. Working closely with the Marketing Manager, the role blends short-form video production, performance-led social advertising and creative asset development ensuring campaigns are cohesive across digital platforms and supports the overall marketing and growth strategies. Key Responsibilities Social Media Management Lead and manage ArtsEd's official social media presence across Instagram, Facebook, TikTok and LinkedIn. Develop and maintain a structured content calendar aligned with recruitment priorities and institutional campaigns. Manage day-to-day scheduling, posting and community engagement. Monitor platform analytics and performance, adjusting content strategy accordingly. TikTok Development Lead the launch and strategic development of ArtsEd's TikTok channel. Develop a clear content direction to engage prospective students and showcase the ArtsEd experience. Capture and edit short-form video content, including student-led and behind-the-scenes material. Monitor performance metrics and proactively refine content strategy to support sustained audience growth and engagement. Paid Social Campaigns Plan, create and optimise paid social campaigns via Meta. Create advertising assets and test creative variations to support lead generation and recruitment objectives. Monitor campaign performance and provide insight to inform future activity. Content Creation Design and produce digital marketing assets including social graphics, video content, email visuals and paid advertisements. Create print materials such as posters, flyers, open day materials and programme content. Ensure all assets adhere to ArtsEd's brand guidelines and visual identity. Prepare artwork for print and liaise with suppliers as required. General Work collaboratively with internal departments to identify content opportunities. Liaise with external photographers, videographers and creative suppliers where required. Deputise for the Marketing Manager in relation to social media and content operations when necessary. Support the wider Marketing team in delivering institutional and recruitment objectives. Undertake any other duties as reasonably required. Core Competencies & Experience Experience: Proven experience managing social media accounts in a professional setting. Experience creating engaging short-form video content (e.g. Reels, TikTok). Experience supporting or managing paid social media campaigns, ideally via Meta Ads Manager. Experience producing both digital and print marketing materials. Experience working with external creative suppliers (desirable). Skills: Strong writing, editing and storytelling skills. Confident video editing and graphic design capability. Proficiency in social media management tools and content creation software. Understanding of analytics and performance metrics. Strong organisational and project management skills. Attributes: A creative and artistic mindset with a passion for the performing arts (desirable). A proactive and collaborative team player. A keen eye for detail and commitment to brand consistency. A positive, adaptable attitude with the ability to respond constructively to feedback and evolving priorities. The ability to work efficiently to tight deadlines. Two-stage interview, with the first stage taking place w/c 23rd March 2026, and second stage w/c 13th April 2026.
Mar 11, 2026
Full time
Summary of the role What are we looking for? The Social Media & Content Officer will lead ArtsEd's organic and paid social media presence, including the launch and growth of a new TikTok channel, while also creating high-quality digital and print campaign assets to support recruitment activity. Working closely with the Marketing Manager, the role blends short-form video production, performance-led social advertising and creative asset development ensuring campaigns are cohesive across digital platforms and supports the overall marketing and growth strategies. Key Responsibilities Social Media Management Lead and manage ArtsEd's official social media presence across Instagram, Facebook, TikTok and LinkedIn. Develop and maintain a structured content calendar aligned with recruitment priorities and institutional campaigns. Manage day-to-day scheduling, posting and community engagement. Monitor platform analytics and performance, adjusting content strategy accordingly. TikTok Development Lead the launch and strategic development of ArtsEd's TikTok channel. Develop a clear content direction to engage prospective students and showcase the ArtsEd experience. Capture and edit short-form video content, including student-led and behind-the-scenes material. Monitor performance metrics and proactively refine content strategy to support sustained audience growth and engagement. Paid Social Campaigns Plan, create and optimise paid social campaigns via Meta. Create advertising assets and test creative variations to support lead generation and recruitment objectives. Monitor campaign performance and provide insight to inform future activity. Content Creation Design and produce digital marketing assets including social graphics, video content, email visuals and paid advertisements. Create print materials such as posters, flyers, open day materials and programme content. Ensure all assets adhere to ArtsEd's brand guidelines and visual identity. Prepare artwork for print and liaise with suppliers as required. General Work collaboratively with internal departments to identify content opportunities. Liaise with external photographers, videographers and creative suppliers where required. Deputise for the Marketing Manager in relation to social media and content operations when necessary. Support the wider Marketing team in delivering institutional and recruitment objectives. Undertake any other duties as reasonably required. Core Competencies & Experience Experience: Proven experience managing social media accounts in a professional setting. Experience creating engaging short-form video content (e.g. Reels, TikTok). Experience supporting or managing paid social media campaigns, ideally via Meta Ads Manager. Experience producing both digital and print marketing materials. Experience working with external creative suppliers (desirable). Skills: Strong writing, editing and storytelling skills. Confident video editing and graphic design capability. Proficiency in social media management tools and content creation software. Understanding of analytics and performance metrics. Strong organisational and project management skills. Attributes: A creative and artistic mindset with a passion for the performing arts (desirable). A proactive and collaborative team player. A keen eye for detail and commitment to brand consistency. A positive, adaptable attitude with the ability to respond constructively to feedback and evolving priorities. The ability to work efficiently to tight deadlines. Two-stage interview, with the first stage taking place w/c 23rd March 2026, and second stage w/c 13th April 2026.
Job Title: Graphic Designer Location : Ridham Dock Road, Sittingbourne, Kent, ME9 8SR Salary: Competitive Job Type: Permanent, Full time Working Hours: 40 Hours per Week, Monday - Friday About Us: Countrystyle's mission is to provide outstanding customer service, drive innovation, and set market standards for sustainable quality. We transform waste into a valuable resource to protect precious natural resources. We make it easy for our clients to achieve our mutual goals and deliver waste outcomes which benefit the wider community. Our customers love to work with us, they trust us, and share our mission. About the role: We're looking for a creative, adaptable and detail oriented Graphic Designer to join our growing Creative and Marketing team. You'll work across our group of businesses spanning the recycling, plant hire, and environmental sectors - playing a hands-on role in shaping how we look and feel at every touchpoint. It's a genuinely exciting time to join us. We've made a significant investment in marketing recently, with rebrands and refreshed identities underway across the group. You'll help develop and define design work that influences customers and communities. Responsibilities: Producing marketing literature including reports, brochures, and purposeful promotional material Developing digital ads and social media assets that feel on-brand and on-point Working closely with our Brand and Design Manager to bring campaigns to life Contributing to rebrand and new brand projects across the group, bringing consistency and creativity to every output Designing high-quality presentations and sales decks that communicate ideas clearly and persuasively Creating event materials including banners, signage, and merchandise Supporting web and digital projects where needed -whether that's landing pages, UX input, or digital templates About you: Essentials: Around 2 years' experience in a graphic design role Full proficiency in the Adobe Creative Suite (InDesign, Illustrator, Photoshop essential) and Figma A strong portfolio with examples of presentation design and marketing collateral A great eye for layout, typography, and the kind of detail that makes design sing The ability to balance creative flair with brand consistency Comfortable juggling multiple projects A collaborative approach - you'll work closely with marketing, sales, and team members across the group Desirables: Any web or UX experience is a bonus, though not essential Benefits: Life Insurance with access to GP24 Commitment to wellbeing through Employee Assistance Programme Electric Car salary sacrifice scheme for eligible employees Cycle to work scheme Company Events GymFlex salary sacrifice Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Design Technician, Graphic Design Executive, Graphic Design Assistant, Autodesk Innovator, Adobe Creative Suite, Graphic Designer, Adobe Designer, Digital Design Executive, may also be considered for this role.
Mar 11, 2026
Full time
Job Title: Graphic Designer Location : Ridham Dock Road, Sittingbourne, Kent, ME9 8SR Salary: Competitive Job Type: Permanent, Full time Working Hours: 40 Hours per Week, Monday - Friday About Us: Countrystyle's mission is to provide outstanding customer service, drive innovation, and set market standards for sustainable quality. We transform waste into a valuable resource to protect precious natural resources. We make it easy for our clients to achieve our mutual goals and deliver waste outcomes which benefit the wider community. Our customers love to work with us, they trust us, and share our mission. About the role: We're looking for a creative, adaptable and detail oriented Graphic Designer to join our growing Creative and Marketing team. You'll work across our group of businesses spanning the recycling, plant hire, and environmental sectors - playing a hands-on role in shaping how we look and feel at every touchpoint. It's a genuinely exciting time to join us. We've made a significant investment in marketing recently, with rebrands and refreshed identities underway across the group. You'll help develop and define design work that influences customers and communities. Responsibilities: Producing marketing literature including reports, brochures, and purposeful promotional material Developing digital ads and social media assets that feel on-brand and on-point Working closely with our Brand and Design Manager to bring campaigns to life Contributing to rebrand and new brand projects across the group, bringing consistency and creativity to every output Designing high-quality presentations and sales decks that communicate ideas clearly and persuasively Creating event materials including banners, signage, and merchandise Supporting web and digital projects where needed -whether that's landing pages, UX input, or digital templates About you: Essentials: Around 2 years' experience in a graphic design role Full proficiency in the Adobe Creative Suite (InDesign, Illustrator, Photoshop essential) and Figma A strong portfolio with examples of presentation design and marketing collateral A great eye for layout, typography, and the kind of detail that makes design sing The ability to balance creative flair with brand consistency Comfortable juggling multiple projects A collaborative approach - you'll work closely with marketing, sales, and team members across the group Desirables: Any web or UX experience is a bonus, though not essential Benefits: Life Insurance with access to GP24 Commitment to wellbeing through Employee Assistance Programme Electric Car salary sacrifice scheme for eligible employees Cycle to work scheme Company Events GymFlex salary sacrifice Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Design Technician, Graphic Design Executive, Graphic Design Assistant, Autodesk Innovator, Adobe Creative Suite, Graphic Designer, Adobe Designer, Digital Design Executive, may also be considered for this role.
Contracts Manager Main Contractor Healthcare Bedfordshire Based - Geographic of Work is Buckinghamshire 90k - 100k + Full Comprehensive Package Start September 2025 Contracts Manager Role for a traditional building contractor, with an excellent name, who allow you the autonomy to deliver projects from start to finish, without the excessive red tape and typical tier 1 protocols The Company The building contractor takes of projects of varied nature, Healthcare, education, local authority, commercial, private residential, sports and leisure, embassy and religious buildings. The building contractor has always been known to have an excellent reputation, focusing on the delivery of construction projects ranging from 2m - 10m, including refurbishment and new build. The Candidate The Candidate we are looking for is someone who can prove longevity experience working as a Contracts Manager across varied sectors, on projects up 10m value. The candidate would be responsible for 2/3 smaller projects of 2-3m value, or 1 bigger project of 10m size. The Project The contractor operating in and around Buckinghamshire, predominantly covers Healthcare projects, which are standard NHS fitouts of Wards. They are looking for someone who has experience as a Contracts Manager within the Healthcare sector. Great attention to detail with design, managing M&E packages, in a high faced fully operational live environment. Responsibilities of / client wish list for the Contracts Manager: Attendance and preparation of pre-tender and tender interviews Overall responsibility of up to 3 sites Preparation of the tender submissions working alongside the estimating team Production of tender programmes using Microsoft Projects or Asta. Understanding of JCT / NEC Dnb Contracts. Implementation of the company procedures on site Implementation of the Health and Safety procedures Progress reporting and the production of the board reports Coordination of the design teams and contractor design packages. Suitable candidates will ideally be able to demonstrate recent work history on similar schemes as Contracts Manager with a reputable main contractor Good all round building experience on projects from 1m - 10m. Time spent with previous employers is important Design & Build Experience On offer for the above position is an exciting opportunity for a Contracts Manager to join a privately owned main contractor, where the owners are personable, supportive and allow the managers to manage and be themselves. If this contracts manager position in Buckinghamshire is of interest, or you just wish to have a confidential about your current situation, then please feel free to email (url removed) or call on (phone number removed) To view all of our current Contracts Manager positions in London, Kent or nationwide, then please visit our website; (url removed) or register for alerts on our App (available on the App Store and on Google play).
Mar 10, 2026
Contractor
Contracts Manager Main Contractor Healthcare Bedfordshire Based - Geographic of Work is Buckinghamshire 90k - 100k + Full Comprehensive Package Start September 2025 Contracts Manager Role for a traditional building contractor, with an excellent name, who allow you the autonomy to deliver projects from start to finish, without the excessive red tape and typical tier 1 protocols The Company The building contractor takes of projects of varied nature, Healthcare, education, local authority, commercial, private residential, sports and leisure, embassy and religious buildings. The building contractor has always been known to have an excellent reputation, focusing on the delivery of construction projects ranging from 2m - 10m, including refurbishment and new build. The Candidate The Candidate we are looking for is someone who can prove longevity experience working as a Contracts Manager across varied sectors, on projects up 10m value. The candidate would be responsible for 2/3 smaller projects of 2-3m value, or 1 bigger project of 10m size. The Project The contractor operating in and around Buckinghamshire, predominantly covers Healthcare projects, which are standard NHS fitouts of Wards. They are looking for someone who has experience as a Contracts Manager within the Healthcare sector. Great attention to detail with design, managing M&E packages, in a high faced fully operational live environment. Responsibilities of / client wish list for the Contracts Manager: Attendance and preparation of pre-tender and tender interviews Overall responsibility of up to 3 sites Preparation of the tender submissions working alongside the estimating team Production of tender programmes using Microsoft Projects or Asta. Understanding of JCT / NEC Dnb Contracts. Implementation of the company procedures on site Implementation of the Health and Safety procedures Progress reporting and the production of the board reports Coordination of the design teams and contractor design packages. Suitable candidates will ideally be able to demonstrate recent work history on similar schemes as Contracts Manager with a reputable main contractor Good all round building experience on projects from 1m - 10m. Time spent with previous employers is important Design & Build Experience On offer for the above position is an exciting opportunity for a Contracts Manager to join a privately owned main contractor, where the owners are personable, supportive and allow the managers to manage and be themselves. If this contracts manager position in Buckinghamshire is of interest, or you just wish to have a confidential about your current situation, then please feel free to email (url removed) or call on (phone number removed) To view all of our current Contracts Manager positions in London, Kent or nationwide, then please visit our website; (url removed) or register for alerts on our App (available on the App Store and on Google play).
Senior Manager - Site Data Management Application closing date: 17/03/2026 We expect to hold interviews from week commencing: 30/03/2026 A bit about the role Working in the recently expanded and evolving New Homes Accelerator programme, we are recruiting eight new positions to play a critical role in supporting the government's drive to build 1.5 million homes and boost economic growth across the country. The New Homes Accelerator programme, launched in September 2024, tackles various obstacles that delay or hinder the delivery of much needed new homes across England. Building on the biggest planning reforms in over a decade, the Accelerator programme provides developers, housing associations, and boroughs with access to coordinated government-backed support, designed to overcome some of the biggest barriers to delivery - from planning and infrastructure delays to regulatory challenges. Since inception the Accelerator has accelerated delivery of 125,000 homes. This is a rare chance to facilitate the delivery of new homes and meaningful place-building in a fast growing, national organisation with real social purpose. Working with key stakeholders across the sector and partnering with experienced delivery and operational management colleagues, the New Homes Accelerator team will ensure efficient, consistent and effective resolution of housing delivery barriers, and help thousands more families and young people achieve the dream of home ownership. These roles will collectively support the design, delivery and monitoring of key strategic projects that tackle new housing delivery at the site-level. Just as importantly, the New Homes Accelerator strives to deliver system-wide reforms, including working with other government departments and arms-length bodies on challenges include statutory consultee processes, key infrastructure delivery, and energy solutions. There are a number of creative and ambitious projects to get involved with and this is an exciting time to join the team, balancing day to day delivery whilst bringing innovative programme design solutions. Homes England values diversity in experience and perspective to foster good decision making and problem solving within their teams. A bit about you We're looking for exceptional professionals spanning data and analytics, project delivery, operational management and strategic programme leadership. As a member of the New Homes Accelerator team you'll thrive in complex and fast moving environments, and be quick to interpret shifting priorities, adapting your approach with confidence. Successful candidates will bring experience in designing, implementing and continuously improving operational processes and delivery frameworks, alongside a practical understanding of digital tools that enhance programme management and efficiency. They will proactively engage with delivery teams to identify, troubleshoot and resolve data quality issues, ensuring that decisions are driven by accurate, reliable information. Please refer to the job description for the details of this role and the person specification As an experienced programme delivery, data & analytics or operational management professional you'll understand how to manage colleagues and be able to demonstrate you can work with others as part of a team in a collaborative, inclusive way. Delivering on a mission as bold as ours isn't always easy. You will be resilient and comfortable managing stakeholders at a senior level and your discussions will always be shaped by a good understanding of the commercial and operational impact of what we do as an Agency. You will enjoy working in an innovative, fun and engaging way and be able to negotiate and persuade. Who are we? Homes England: The Housing and Regeneration Agency We believe that affordable, quality homes in well-designed places are key to improving people's lives. As the government's housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built. How? We form long-term partnerships that bridge the gap between the public and private sector to meet local needs and aspirations. We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future. And we use our funding and support to build a more resilient, diverse and innovative housing sector, helping new entrants in the market, encouraging modern methods of construction and design, and promoting the utmost attention to building safety. Together with our partners, we're accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come. What we offer As well as a competitive salary and 33 days annual leave, we are committed to 50/50 hybrid working. We'll support you, wherever possible, so that you don't miss out on what matters to you. Membership of the Homes and Communities Agency Pension Scheme, which is a contributory defined benefit scheme with the amount you receive on retirement based on your salary and years worked at the Agency. Internal applicants: please note that if you are successful, the salary you are offered will be in accordance with our pay policy. You can find details on the HR Hub SharePoint site. If you ever need a bit of extra help, we have a great employee assistance programme, a wide range of healthcare plans, financial wellbeing support and access to many great discounts with leading high street names. Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future. If you are a member of a professional body, we'll pay for your membership and once you get your digital kit, you'll be good to go. Homes England are a geographically diverse community. We work to a 50/50 office/ home based model. Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme. We're a diverse team of more than 1,000 professionals spanning 17 professions, helping Homes England to be effective, efficient and deliver for communities. Our people remain at the heart of everything we do, and we're committed to building an Agency that not only reflects the diverse communities we serve, but also champions inclusion in how we shape homes and places across the country. For more information about our EDI strategy please see our Equality, Diversity and Inclusion Report 2024 to 2025 - Second Edition - GOV.UK You will be required to have the Right to Work in the UK and Homes England do not offer visa sponsorship. If your application is shortlisted to interview we will require you to provide proof of your Right to Work in the UK at this stage. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Mar 10, 2026
Full time
Senior Manager - Site Data Management Application closing date: 17/03/2026 We expect to hold interviews from week commencing: 30/03/2026 A bit about the role Working in the recently expanded and evolving New Homes Accelerator programme, we are recruiting eight new positions to play a critical role in supporting the government's drive to build 1.5 million homes and boost economic growth across the country. The New Homes Accelerator programme, launched in September 2024, tackles various obstacles that delay or hinder the delivery of much needed new homes across England. Building on the biggest planning reforms in over a decade, the Accelerator programme provides developers, housing associations, and boroughs with access to coordinated government-backed support, designed to overcome some of the biggest barriers to delivery - from planning and infrastructure delays to regulatory challenges. Since inception the Accelerator has accelerated delivery of 125,000 homes. This is a rare chance to facilitate the delivery of new homes and meaningful place-building in a fast growing, national organisation with real social purpose. Working with key stakeholders across the sector and partnering with experienced delivery and operational management colleagues, the New Homes Accelerator team will ensure efficient, consistent and effective resolution of housing delivery barriers, and help thousands more families and young people achieve the dream of home ownership. These roles will collectively support the design, delivery and monitoring of key strategic projects that tackle new housing delivery at the site-level. Just as importantly, the New Homes Accelerator strives to deliver system-wide reforms, including working with other government departments and arms-length bodies on challenges include statutory consultee processes, key infrastructure delivery, and energy solutions. There are a number of creative and ambitious projects to get involved with and this is an exciting time to join the team, balancing day to day delivery whilst bringing innovative programme design solutions. Homes England values diversity in experience and perspective to foster good decision making and problem solving within their teams. A bit about you We're looking for exceptional professionals spanning data and analytics, project delivery, operational management and strategic programme leadership. As a member of the New Homes Accelerator team you'll thrive in complex and fast moving environments, and be quick to interpret shifting priorities, adapting your approach with confidence. Successful candidates will bring experience in designing, implementing and continuously improving operational processes and delivery frameworks, alongside a practical understanding of digital tools that enhance programme management and efficiency. They will proactively engage with delivery teams to identify, troubleshoot and resolve data quality issues, ensuring that decisions are driven by accurate, reliable information. Please refer to the job description for the details of this role and the person specification As an experienced programme delivery, data & analytics or operational management professional you'll understand how to manage colleagues and be able to demonstrate you can work with others as part of a team in a collaborative, inclusive way. Delivering on a mission as bold as ours isn't always easy. You will be resilient and comfortable managing stakeholders at a senior level and your discussions will always be shaped by a good understanding of the commercial and operational impact of what we do as an Agency. You will enjoy working in an innovative, fun and engaging way and be able to negotiate and persuade. Who are we? Homes England: The Housing and Regeneration Agency We believe that affordable, quality homes in well-designed places are key to improving people's lives. As the government's housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built. How? We form long-term partnerships that bridge the gap between the public and private sector to meet local needs and aspirations. We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future. And we use our funding and support to build a more resilient, diverse and innovative housing sector, helping new entrants in the market, encouraging modern methods of construction and design, and promoting the utmost attention to building safety. Together with our partners, we're accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come. What we offer As well as a competitive salary and 33 days annual leave, we are committed to 50/50 hybrid working. We'll support you, wherever possible, so that you don't miss out on what matters to you. Membership of the Homes and Communities Agency Pension Scheme, which is a contributory defined benefit scheme with the amount you receive on retirement based on your salary and years worked at the Agency. Internal applicants: please note that if you are successful, the salary you are offered will be in accordance with our pay policy. You can find details on the HR Hub SharePoint site. If you ever need a bit of extra help, we have a great employee assistance programme, a wide range of healthcare plans, financial wellbeing support and access to many great discounts with leading high street names. Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future. If you are a member of a professional body, we'll pay for your membership and once you get your digital kit, you'll be good to go. Homes England are a geographically diverse community. We work to a 50/50 office/ home based model. Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme. We're a diverse team of more than 1,000 professionals spanning 17 professions, helping Homes England to be effective, efficient and deliver for communities. Our people remain at the heart of everything we do, and we're committed to building an Agency that not only reflects the diverse communities we serve, but also champions inclusion in how we shape homes and places across the country. For more information about our EDI strategy please see our Equality, Diversity and Inclusion Report 2024 to 2025 - Second Edition - GOV.UK You will be required to have the Right to Work in the UK and Homes England do not offer visa sponsorship. If your application is shortlisted to interview we will require you to provide proof of your Right to Work in the UK at this stage. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Operational Management - Manager Application closing date: 23/03/2026 at 23:59 Interviews will take place week commencing: 6th and 13th April 2026. A bit about the role Working as a Manager within the Development Services team you will play a critical role in the delivery of operational support through the monitoring of annual financial and output targets, 5-year Annual Business Plan, and responding to ad-hoc commissions. You will be joining our small but experienced team of 5 people, who are committed to working collaboratively to make a positive change in how we deliver operational support. The role will be in the Development Services team which is dedicated to delivering first-class customer service, taking innovative and creative approaches to problem solving and helping to create new processes and improve data integrity. We value diversity in experience and perspective to foster good decision making and problem solving within the team. This is an excellent opportunity to join a fast growing, national organisation with real social purpose. Working with key stakeholders and a professional team you will ensure efficient, consistent, and effective monitoring of financial and key performance indicators. The role will focus on a range of factors contributing to delivery including driving data integrity, developing processes, working closely with the Performance team and presenting data through Power BI and becoming a competent source of guidance and advice. A bit about you Whilst our day job is to deliver first class customer service to our stakeholders, you will be used to working in a fast-paced environment and will always be looking for ways to improve and innovate. We are looking for a candidate with a "can do" attitude who possesses the following skills and experience. Is passionate about data and comfortable working with large and complex data sets Has strong data analytic skills and has experience in data visualisation with experience in financial/ KPI analysis. Has an interest in the delivery of residential development to deliver Government housing objectives. Comfortable identifying and communicating operational delivery insights Has excellent attention to detail and a strong commitment to accuracy Takes a logical approach to problem solving and works at speed through a range of different tasks and priorities Is proactive and has a clear focus on achieving results and communicating them clearly Delivering on a mission as bold as ours isn't always easy. You will be resilient and will enjoy working in an innovative, fun and engaging way and be able to understand and work with multiple data sources. You'll also understand how to support colleagues and be able to demonstrate you can work with others as part of a team in a collaborative, inclusive way. Who are we? Homes England: The Housing and Regeneration Agency We believe that affordable, quality homes in well-designed places are key to improving people's lives. As the government's housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built. How? We form long-term partnerships that bridge the gap between the public and private sector to meet local needs and aspirations. We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future. And we use our funding and support to build a more resilient, diverse and innovative housing sector, helping new entrants in the market, encouraging modern methods of construction and design, and promoting the utmost attention to building safety. Together with our partners, we're accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come. What we offer As well as a competitive salary and 33 days annual leave, we are committed to 50/50 hybrid working. We'll support you, wherever possible, so that you don't miss out on what matters to you. Membership of the Homes and Communities Agency Pension Scheme, which is a contributory defined benefit scheme with the amount you receive on retirement based on your salary and years worked at the Agency. Internal applicants: please note that if you are successful, the salary you are offered will be in accordance with our pay controls and pay policy. You can find details on the HR Hub SharePoint site. If you ever need a bit of extra help, we have a great employee assistance programme, financial wellbeing support and access to many great discounts with leading high street names. Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future. If you are a member of a professional body, we'll pay for your membership and once you get your digital kit, you'll be good to go. Homes England are a geographically diverse community. We work to a 50/50 office/ home based model. Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme. If your application is shortlisted to interview we will require you to provide proof of your right to work in the UK at this stage.
Mar 10, 2026
Full time
Operational Management - Manager Application closing date: 23/03/2026 at 23:59 Interviews will take place week commencing: 6th and 13th April 2026. A bit about the role Working as a Manager within the Development Services team you will play a critical role in the delivery of operational support through the monitoring of annual financial and output targets, 5-year Annual Business Plan, and responding to ad-hoc commissions. You will be joining our small but experienced team of 5 people, who are committed to working collaboratively to make a positive change in how we deliver operational support. The role will be in the Development Services team which is dedicated to delivering first-class customer service, taking innovative and creative approaches to problem solving and helping to create new processes and improve data integrity. We value diversity in experience and perspective to foster good decision making and problem solving within the team. This is an excellent opportunity to join a fast growing, national organisation with real social purpose. Working with key stakeholders and a professional team you will ensure efficient, consistent, and effective monitoring of financial and key performance indicators. The role will focus on a range of factors contributing to delivery including driving data integrity, developing processes, working closely with the Performance team and presenting data through Power BI and becoming a competent source of guidance and advice. A bit about you Whilst our day job is to deliver first class customer service to our stakeholders, you will be used to working in a fast-paced environment and will always be looking for ways to improve and innovate. We are looking for a candidate with a "can do" attitude who possesses the following skills and experience. Is passionate about data and comfortable working with large and complex data sets Has strong data analytic skills and has experience in data visualisation with experience in financial/ KPI analysis. Has an interest in the delivery of residential development to deliver Government housing objectives. Comfortable identifying and communicating operational delivery insights Has excellent attention to detail and a strong commitment to accuracy Takes a logical approach to problem solving and works at speed through a range of different tasks and priorities Is proactive and has a clear focus on achieving results and communicating them clearly Delivering on a mission as bold as ours isn't always easy. You will be resilient and will enjoy working in an innovative, fun and engaging way and be able to understand and work with multiple data sources. You'll also understand how to support colleagues and be able to demonstrate you can work with others as part of a team in a collaborative, inclusive way. Who are we? Homes England: The Housing and Regeneration Agency We believe that affordable, quality homes in well-designed places are key to improving people's lives. As the government's housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built. How? We form long-term partnerships that bridge the gap between the public and private sector to meet local needs and aspirations. We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future. And we use our funding and support to build a more resilient, diverse and innovative housing sector, helping new entrants in the market, encouraging modern methods of construction and design, and promoting the utmost attention to building safety. Together with our partners, we're accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come. What we offer As well as a competitive salary and 33 days annual leave, we are committed to 50/50 hybrid working. We'll support you, wherever possible, so that you don't miss out on what matters to you. Membership of the Homes and Communities Agency Pension Scheme, which is a contributory defined benefit scheme with the amount you receive on retirement based on your salary and years worked at the Agency. Internal applicants: please note that if you are successful, the salary you are offered will be in accordance with our pay controls and pay policy. You can find details on the HR Hub SharePoint site. If you ever need a bit of extra help, we have a great employee assistance programme, financial wellbeing support and access to many great discounts with leading high street names. Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future. If you are a member of a professional body, we'll pay for your membership and once you get your digital kit, you'll be good to go. Homes England are a geographically diverse community. We work to a 50/50 office/ home based model. Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme. If your application is shortlisted to interview we will require you to provide proof of your right to work in the UK at this stage.
The Police Cadet scheme supports young people aged 13-17 from all backgrounds, including those who may be vulnerable to the influences of crime and social expulsion. The weekly Cadet sessions and activities run during the school term time and gives the Cadets an opportunity to become involved in a youth group, make new friends and learn about the police. Alongside that, they get to take part in numerous different activities, such as drill sessions, volunteering in the community, sports activities, WMP visits, talks and also assisting local policing teams with knife sweeps, leaflet drops and community events. The scheme operates across the Force with cohorts of up to 30 Cadets per unit and the aims are to: Build active citizens Provide early intervention. Act as a platform for positive engagement between West Midlands Police and community groups To achieve these aims, Cadet sessions involve an exciting variety of volunteering within the communities, curriculum-based learning, speciality talks and visits. The Cadets are also involved in local and regional events such as Stephen Lawrence Day and Remembrance Day services. The post holder will lead and supervise the Cadet Programme in the Dudley & Sandwell LPA. They will be responsible for 2 Cadet Units located in Dudley and 1 Cadet in Sandwell. The role primary focus is to seek opportunities to connect policing with young people and increase confidence in policing through engagement, consultation and active citizenship, whilst collaborating with neighbourhood policing teams to support force and community priorities. Role Responsibilities Identify opportunities to improve engagement and public confidence with under- represented groups, demographics or geographical areas in order to support neighbourhood policing units with young people. Develop relationships with 3rd sector organisations, ensuring the delivery of planned youth activities in areas of need. Support the volunteer Cadet Leaders and Citizens in Policing team in organising and planning external activities and trips. Review the termly timetable and provide support with sessions ensuring a comprehensive lesson plan is in place for all meetings. Maintain discipline and good behaviour during Cadet sessions. Identify behaviour changes or safeguarding concerns. Ensure completion of all appropriate risk management and insurance paperwork for Cadet events and sessions. Assess the wider, longer term Cadet curriculum, ensuring a programme of activities enables the progression and attainment of individuals. Market and communicate Cadet activities in partnership with key stakeholders, assist with the recruitment and selection of both cadets and cadet leaders. Skills, Knowledge and Experience Essential Experience of working with young people in a social or education setting. Excellent communication skills. Experience of dealing and liaising with external agencies and community groups. Able to deliver lessons/sessions. Ability to build good working relationships. Good organisational skills and work with minimal supervision. Proficient use of Word, Excel and PowerPoint. Desirable Experience of working in multi-agency environments Prospective officers and staff must be held to a higher standard of behaviour and accountability than members of the public, and that therefore their right to privacy can be fettered in certain circumstances. This is to ensure that members of the police are fully aware and accountable for the unique powers entrusted to them and the standards of professional behaviour they swear to uphold. Vetting: Applications are required to undergo an Enhanced DBS in addition to vetting for the role. Medical: Appointment to this role will be dependent upon successfully medical checks, which may include a drugs test and if required a fitness test. Hours of Work: Core hours will be completed between 0800 and 1900 hrs Monday - Friday however, due to the nature of the role there will be a need for flexibility to work outside of these hours/days to fulfil the requirements of a Cadet Youth Engagement Officer. This in turn provides candidates with the opportunity to plan their schedule, allowing for an ideal work life balance. Cadet sessions are run during term time Monday - Friday for two hours on a set day after school hours. Additionally, the role will require individuals to accompany the Cadets on trips outside of the Cadet sessions. The post will be based at the Neighbourhood Policing Partnership office and designated locations for Cadet sessions. Interviews Interview dates to be confirmed. Contact If you require any additional information about this role, please contact Helen Fenton via e-mail on: . POLICE CADETS SAFEGUARDING POLICY West Midlands Police Cadets Safeguarding Statement. The Volunteer Police Cadet (VPC) scheme is a national programme designed to provide a safe and secure environment where young people can meet with others and learn about policing and policing issues, contribute to community initiatives and take part in police organised activities and events. Allowing young people to have fun is at the heart of the experience too. West Midlands Police is a provider of the VPC scheme through a number of Cadet Units across the force area. Each unit has a leader team comprising of police staff, police officers and adult volunteers, who follow policies, programme and procedures overseen by the Citizens in Policing Team, based at Lloyd House. Our police cadets and the police staff, police officers and adult volunteers who support our cadet units all come from a wide variety of different backgrounds, so we will all uphold the highest standards in safeguarding and supervising our children, young people and adults at risk. We will ensure that everyone involved in our Volunteer Police Cadet scheme knows what is expected of them, so that we can promote trust and confidence in what we do in our young people and the adult support networks that surround them. We will build and maintain a culture where our young people and vulnerable adults are respected and listened to, know what safeguarding matters are and how they can confidently report any concerns they may have. We will give equal priority to keeping our young people and adults at risk safe from all types of harm and abuse, regardless of their age, disability, gender reassignment, race, religion, belief, sex or sexual orientation (all defined as protected characteristics within the Equality Act 2010). We will ensure that all of our VPC staff and leader teams are checked and vetted by us prior to being able to participate in cadet unit work and activities, and will undergo a programme of continuous training for as long as they support the cadet scheme. Our Safeguarding Policy and Safer Recruitment Policy are available for anyone to access and read and can be accessed here Safeguarding Statement Volunteer Police Cadets (vpc.police.uk) Our Designated Safeguarding Officer for West Midlands Police is Chief Superintendent Richard Harris or Helen Fenton, Head of Citizens in Policing. If you or anyone you know has any concerns about the safety or wellbeing of anyone involved in our VPC scheme, then please contact us or alternatively you can contact: National Safeguarding Manager for Volunteer Police Cadets at: The NSPCC helpline or email The Independent Office for Police Conduct or West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a 'Disability Confident Interview Scheme' - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview. It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants. "Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities"
Mar 10, 2026
Full time
The Police Cadet scheme supports young people aged 13-17 from all backgrounds, including those who may be vulnerable to the influences of crime and social expulsion. The weekly Cadet sessions and activities run during the school term time and gives the Cadets an opportunity to become involved in a youth group, make new friends and learn about the police. Alongside that, they get to take part in numerous different activities, such as drill sessions, volunteering in the community, sports activities, WMP visits, talks and also assisting local policing teams with knife sweeps, leaflet drops and community events. The scheme operates across the Force with cohorts of up to 30 Cadets per unit and the aims are to: Build active citizens Provide early intervention. Act as a platform for positive engagement between West Midlands Police and community groups To achieve these aims, Cadet sessions involve an exciting variety of volunteering within the communities, curriculum-based learning, speciality talks and visits. The Cadets are also involved in local and regional events such as Stephen Lawrence Day and Remembrance Day services. The post holder will lead and supervise the Cadet Programme in the Dudley & Sandwell LPA. They will be responsible for 2 Cadet Units located in Dudley and 1 Cadet in Sandwell. The role primary focus is to seek opportunities to connect policing with young people and increase confidence in policing through engagement, consultation and active citizenship, whilst collaborating with neighbourhood policing teams to support force and community priorities. Role Responsibilities Identify opportunities to improve engagement and public confidence with under- represented groups, demographics or geographical areas in order to support neighbourhood policing units with young people. Develop relationships with 3rd sector organisations, ensuring the delivery of planned youth activities in areas of need. Support the volunteer Cadet Leaders and Citizens in Policing team in organising and planning external activities and trips. Review the termly timetable and provide support with sessions ensuring a comprehensive lesson plan is in place for all meetings. Maintain discipline and good behaviour during Cadet sessions. Identify behaviour changes or safeguarding concerns. Ensure completion of all appropriate risk management and insurance paperwork for Cadet events and sessions. Assess the wider, longer term Cadet curriculum, ensuring a programme of activities enables the progression and attainment of individuals. Market and communicate Cadet activities in partnership with key stakeholders, assist with the recruitment and selection of both cadets and cadet leaders. Skills, Knowledge and Experience Essential Experience of working with young people in a social or education setting. Excellent communication skills. Experience of dealing and liaising with external agencies and community groups. Able to deliver lessons/sessions. Ability to build good working relationships. Good organisational skills and work with minimal supervision. Proficient use of Word, Excel and PowerPoint. Desirable Experience of working in multi-agency environments Prospective officers and staff must be held to a higher standard of behaviour and accountability than members of the public, and that therefore their right to privacy can be fettered in certain circumstances. This is to ensure that members of the police are fully aware and accountable for the unique powers entrusted to them and the standards of professional behaviour they swear to uphold. Vetting: Applications are required to undergo an Enhanced DBS in addition to vetting for the role. Medical: Appointment to this role will be dependent upon successfully medical checks, which may include a drugs test and if required a fitness test. Hours of Work: Core hours will be completed between 0800 and 1900 hrs Monday - Friday however, due to the nature of the role there will be a need for flexibility to work outside of these hours/days to fulfil the requirements of a Cadet Youth Engagement Officer. This in turn provides candidates with the opportunity to plan their schedule, allowing for an ideal work life balance. Cadet sessions are run during term time Monday - Friday for two hours on a set day after school hours. Additionally, the role will require individuals to accompany the Cadets on trips outside of the Cadet sessions. The post will be based at the Neighbourhood Policing Partnership office and designated locations for Cadet sessions. Interviews Interview dates to be confirmed. Contact If you require any additional information about this role, please contact Helen Fenton via e-mail on: . POLICE CADETS SAFEGUARDING POLICY West Midlands Police Cadets Safeguarding Statement. The Volunteer Police Cadet (VPC) scheme is a national programme designed to provide a safe and secure environment where young people can meet with others and learn about policing and policing issues, contribute to community initiatives and take part in police organised activities and events. Allowing young people to have fun is at the heart of the experience too. West Midlands Police is a provider of the VPC scheme through a number of Cadet Units across the force area. Each unit has a leader team comprising of police staff, police officers and adult volunteers, who follow policies, programme and procedures overseen by the Citizens in Policing Team, based at Lloyd House. Our police cadets and the police staff, police officers and adult volunteers who support our cadet units all come from a wide variety of different backgrounds, so we will all uphold the highest standards in safeguarding and supervising our children, young people and adults at risk. We will ensure that everyone involved in our Volunteer Police Cadet scheme knows what is expected of them, so that we can promote trust and confidence in what we do in our young people and the adult support networks that surround them. We will build and maintain a culture where our young people and vulnerable adults are respected and listened to, know what safeguarding matters are and how they can confidently report any concerns they may have. We will give equal priority to keeping our young people and adults at risk safe from all types of harm and abuse, regardless of their age, disability, gender reassignment, race, religion, belief, sex or sexual orientation (all defined as protected characteristics within the Equality Act 2010). We will ensure that all of our VPC staff and leader teams are checked and vetted by us prior to being able to participate in cadet unit work and activities, and will undergo a programme of continuous training for as long as they support the cadet scheme. Our Safeguarding Policy and Safer Recruitment Policy are available for anyone to access and read and can be accessed here Safeguarding Statement Volunteer Police Cadets (vpc.police.uk) Our Designated Safeguarding Officer for West Midlands Police is Chief Superintendent Richard Harris or Helen Fenton, Head of Citizens in Policing. If you or anyone you know has any concerns about the safety or wellbeing of anyone involved in our VPC scheme, then please contact us or alternatively you can contact: National Safeguarding Manager for Volunteer Police Cadets at: The NSPCC helpline or email The Independent Office for Police Conduct or West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a 'Disability Confident Interview Scheme' - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview. It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants. "Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities"
The HR team is committed to the attraction and retention of a highly engaged and performing workforce that is committed to delivering our vision to see isolated communities changed by the love of Christ. We do this by nurturing a supportive and encouraging environment, where strong relationships are built, personal growth, innovation and creativity are encouraged, and performance achieved. As our new Talent Acquisition Manager, you will be doing exactly that. You will drive the recruitment operations for placements for both UK and overseas staff, leading the team and taking ownership and responsibility to execute a best-in-class candidate experience. The Talent Acquisition Manager will lead recruitment for us in support of our strategic goals in this area, partnering with hiring managers and offering innovative and creative advice and solutions on how to attract and recruit the best talent available. This is a managerial role that requires strong decision making and the ability to drive the department forward progressively, but still very much a position where you will be expected roll your sleeves up and take a hands-on approach to deliver first-rate talent for the organisation, and experience for our candidates. You will oversee all recruitment activity passing through the UK office, owning our ATS and line managing the Talent Acquisition Officer. 1. Talent Acquisition Strategy Contribute to the development and implementation of the talent acquisition strategy, with a strategic focus on digital optimisation, to ensure improving placements for both UK and overseas roles. Oversee and deliver all employer brand initiatives and recruitment campaigns including hiring events to drive candidate engagement and boost our employer brand. Build diverse candidate pools, and create initiatives to attract and retain diverse talent. Develop and analyse our recruitment metrics, and use your knowledge, market insights, numbers and analysis to continually refine and improve the talent acquisition process using a data-led approach. Offer a clear, supportive and innovative voice in interactions with international colleagues to streamline processes and ensure seamless, effective collaboration. Use creative and innovative approaches to continue to reach new candidate audiences in a narrow field. Continuously review our process to drive improvements and change, especially through the use of emergent technologies. Work closely with colleagues in our youth outreach programme Co-Pilot to develop, maximise and harmonise our approach in bringing a younger demographic into our talent pools, incorporating this relationship into our strategy. 2. Transactional Recruitment Management Create and deliver an annual international recruitment action and promotional plan Work in close collaboration with our marketing team in the promotion and delivery of recruitment advertising including online/offline and social media campaigns and analysing results to inform planning and performance improvements. Ensure that the recruitment message remains central throughout our range of communications activities and that our voice is clear, compelling and interacts and synergizes seamlessly with our existing central campaign operations Monitoring, reviewing, and developing the recruitment pages on our website to maximize engagement Being responsible for the discernment and wisdom required to undertake spiritual personal and assessments, refining a clear and robust framework to ensure a fair and consistent candidate experience. Overseeing the development and maintenance of physical resources for overseas recruitment Representing MAF throughout the year at festivals and other events within the UK as a passionate and compelling advocate Initiating high quality recruitment events in various forums throughout the year, focusing on producing a clear ROI Leading in the development of the Online Recruitment Journey Leading in the recruitment of UK roles Training and supporting UK managers with hiring responsibilities in effective recruitment techniques and selection processes, ensuring that colleagues are coached and upskilled to sufficiently assist in the delivery of an efficient campaign. Review the workflow of the recruitment process to ensure that the workload requirement for managers supporting the process is mitigated and manageable, whilst maintaining their engagement in the process. Work with the UK and International HR Managers to support a seamless onboarding process for all joiners 3. Overseeing our selection processes to ensure the progression of suitably skilled applicants who meet our faith, vision, and values criteria Designing and implementing robust, efficient, and personable selection processes that deliver an excellent candidate experience Overseeing MAF UK s assessment processes and assisting with interviews where required Liaising with MAF International (MAFI) to discuss candidates potential fit for overseas roles Managing our use of UK psychometric assessment 4. Envisioning and delivering new initiatives to attract and build our talent pipeline Overseeing and driving proactive digital acquisition using LinkedIn and other platforms Working with other teams to design and deliver creative, engaging, and high-quality recruitment campaigns and promotional initiatives Raising awareness and leveraging team support for recruitment initiatives Establishing, developing, and sustaining collaborative relationships with key external bodies e.g., Christian bodies within the aviation industry, armed forces, and universities Selecting, training, and managing a network of volunteer recruitment champions, increasing the scale of our capacity to support at events and build a greater presence in the community specifically from a recruitment perspective Designing and implementing approaches to encourage greater diversity with applicants Demonstrating a data-led approach, monitoring recruitment statistics and measures to inform decision making, identify issues and prepare management information reports. 5. Partnership Building strong relationships with the MAFI recruitment team and proactively sharing resources, experience, and expertise with Engagement Units Member of the MAFI Recruitment Steering Group Establishing or contributing to recruitment learning circles with other Engagement Units Support efforts to integrate into one global entity from a recruitment perspective Contribute to the launch and maintenance of the Mission Aviation Academy, to continue to enhance our employer brand around our training schemes and ensure a sustainable funding pipeline for them for the future 6. Management Overall management of the relationship portfolios and specific management of Premium enquirers portfolio Line manage, coach, develop and champion the Talent Acquisition Officer Participating in MAF UK organisation development initiatives and policy review Managing own time effectively to maximize organisational benefit Lead on the overall management and administration of the Applicant Tracking System 7. Legal, finance and professional Maintaining a high level of legal awareness and ensuring our legal obligations are maintained throughout the recruitment process Preparing and managing the recruitment budget Modeling self-leadership through continual professional development 8. Travel This role will involve some travel within the United Kingdom, particularly around the events season. Other duties as may reasonably be assigned by the Director of People and Culture including covering for other members of the team as required. DIMENSION AND LIMITS OF AUTHORITY: Expenditure up to agreed budget. Responsible for managing the Talent Acquisition Officer and conducting regular 1-1s and Personal Development Reviews according to agreed standards. Decision making within agreed parameters. TASKS COMMON TO ALL MANAGERS: Role modelling of organisational values and beliefs Contributing to the shared spiritual life of the MAF UK team as a Christian mission Attendance and participation in team and corporate times of biblical reflection and prayer Encouraging team members to attend, participate and lead in times of Biblical reflection at regular corporate prayer meetings Participate in planning in accordance with the MAF UK strategic plan and as outworked through matrix programme and project teams Keeping line manager informed of all relevant information in a timely manner Complying with statutory and organisational requirements for the proper handling of personal and sensitive data and ensuring good personal data handling practices are developed, reviewed, and encouraged Abiding by Safeguarding . click apply for full job details
Mar 10, 2026
Full time
The HR team is committed to the attraction and retention of a highly engaged and performing workforce that is committed to delivering our vision to see isolated communities changed by the love of Christ. We do this by nurturing a supportive and encouraging environment, where strong relationships are built, personal growth, innovation and creativity are encouraged, and performance achieved. As our new Talent Acquisition Manager, you will be doing exactly that. You will drive the recruitment operations for placements for both UK and overseas staff, leading the team and taking ownership and responsibility to execute a best-in-class candidate experience. The Talent Acquisition Manager will lead recruitment for us in support of our strategic goals in this area, partnering with hiring managers and offering innovative and creative advice and solutions on how to attract and recruit the best talent available. This is a managerial role that requires strong decision making and the ability to drive the department forward progressively, but still very much a position where you will be expected roll your sleeves up and take a hands-on approach to deliver first-rate talent for the organisation, and experience for our candidates. You will oversee all recruitment activity passing through the UK office, owning our ATS and line managing the Talent Acquisition Officer. 1. Talent Acquisition Strategy Contribute to the development and implementation of the talent acquisition strategy, with a strategic focus on digital optimisation, to ensure improving placements for both UK and overseas roles. Oversee and deliver all employer brand initiatives and recruitment campaigns including hiring events to drive candidate engagement and boost our employer brand. Build diverse candidate pools, and create initiatives to attract and retain diverse talent. Develop and analyse our recruitment metrics, and use your knowledge, market insights, numbers and analysis to continually refine and improve the talent acquisition process using a data-led approach. Offer a clear, supportive and innovative voice in interactions with international colleagues to streamline processes and ensure seamless, effective collaboration. Use creative and innovative approaches to continue to reach new candidate audiences in a narrow field. Continuously review our process to drive improvements and change, especially through the use of emergent technologies. Work closely with colleagues in our youth outreach programme Co-Pilot to develop, maximise and harmonise our approach in bringing a younger demographic into our talent pools, incorporating this relationship into our strategy. 2. Transactional Recruitment Management Create and deliver an annual international recruitment action and promotional plan Work in close collaboration with our marketing team in the promotion and delivery of recruitment advertising including online/offline and social media campaigns and analysing results to inform planning and performance improvements. Ensure that the recruitment message remains central throughout our range of communications activities and that our voice is clear, compelling and interacts and synergizes seamlessly with our existing central campaign operations Monitoring, reviewing, and developing the recruitment pages on our website to maximize engagement Being responsible for the discernment and wisdom required to undertake spiritual personal and assessments, refining a clear and robust framework to ensure a fair and consistent candidate experience. Overseeing the development and maintenance of physical resources for overseas recruitment Representing MAF throughout the year at festivals and other events within the UK as a passionate and compelling advocate Initiating high quality recruitment events in various forums throughout the year, focusing on producing a clear ROI Leading in the development of the Online Recruitment Journey Leading in the recruitment of UK roles Training and supporting UK managers with hiring responsibilities in effective recruitment techniques and selection processes, ensuring that colleagues are coached and upskilled to sufficiently assist in the delivery of an efficient campaign. Review the workflow of the recruitment process to ensure that the workload requirement for managers supporting the process is mitigated and manageable, whilst maintaining their engagement in the process. Work with the UK and International HR Managers to support a seamless onboarding process for all joiners 3. Overseeing our selection processes to ensure the progression of suitably skilled applicants who meet our faith, vision, and values criteria Designing and implementing robust, efficient, and personable selection processes that deliver an excellent candidate experience Overseeing MAF UK s assessment processes and assisting with interviews where required Liaising with MAF International (MAFI) to discuss candidates potential fit for overseas roles Managing our use of UK psychometric assessment 4. Envisioning and delivering new initiatives to attract and build our talent pipeline Overseeing and driving proactive digital acquisition using LinkedIn and other platforms Working with other teams to design and deliver creative, engaging, and high-quality recruitment campaigns and promotional initiatives Raising awareness and leveraging team support for recruitment initiatives Establishing, developing, and sustaining collaborative relationships with key external bodies e.g., Christian bodies within the aviation industry, armed forces, and universities Selecting, training, and managing a network of volunteer recruitment champions, increasing the scale of our capacity to support at events and build a greater presence in the community specifically from a recruitment perspective Designing and implementing approaches to encourage greater diversity with applicants Demonstrating a data-led approach, monitoring recruitment statistics and measures to inform decision making, identify issues and prepare management information reports. 5. Partnership Building strong relationships with the MAFI recruitment team and proactively sharing resources, experience, and expertise with Engagement Units Member of the MAFI Recruitment Steering Group Establishing or contributing to recruitment learning circles with other Engagement Units Support efforts to integrate into one global entity from a recruitment perspective Contribute to the launch and maintenance of the Mission Aviation Academy, to continue to enhance our employer brand around our training schemes and ensure a sustainable funding pipeline for them for the future 6. Management Overall management of the relationship portfolios and specific management of Premium enquirers portfolio Line manage, coach, develop and champion the Talent Acquisition Officer Participating in MAF UK organisation development initiatives and policy review Managing own time effectively to maximize organisational benefit Lead on the overall management and administration of the Applicant Tracking System 7. Legal, finance and professional Maintaining a high level of legal awareness and ensuring our legal obligations are maintained throughout the recruitment process Preparing and managing the recruitment budget Modeling self-leadership through continual professional development 8. Travel This role will involve some travel within the United Kingdom, particularly around the events season. Other duties as may reasonably be assigned by the Director of People and Culture including covering for other members of the team as required. DIMENSION AND LIMITS OF AUTHORITY: Expenditure up to agreed budget. Responsible for managing the Talent Acquisition Officer and conducting regular 1-1s and Personal Development Reviews according to agreed standards. Decision making within agreed parameters. TASKS COMMON TO ALL MANAGERS: Role modelling of organisational values and beliefs Contributing to the shared spiritual life of the MAF UK team as a Christian mission Attendance and participation in team and corporate times of biblical reflection and prayer Encouraging team members to attend, participate and lead in times of Biblical reflection at regular corporate prayer meetings Participate in planning in accordance with the MAF UK strategic plan and as outworked through matrix programme and project teams Keeping line manager informed of all relevant information in a timely manner Complying with statutory and organisational requirements for the proper handling of personal and sensitive data and ensuring good personal data handling practices are developed, reviewed, and encouraged Abiding by Safeguarding . click apply for full job details
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role To inspire and delight our customers, teams, and venues with exceptional innovative food and beverage offers and delivery, that consider the local food culture, with regional and global food trends. This role keeps us ahead of the food and service curve. Writing, leading and delivering the development of our food and beverage strategy across each division. Working alongside the culinary, hospitality, venue operators and client teams to ensure that the vision, the operation and the commercial goals are a success. What we can offer Hosting events is what we do best, and we want our People to experience that too-enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global, but you will be rewarded with lots of time to relax and rest with 25 days annual leave. We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet. Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team. Key Responsibilities Lead the food and beverage innovation strategy. This leadership role sits on the European Legends Global food and beverage SLT, and will support and/or deputise across the region as required, requiring some travel and a hands-on approach. Inspires our food and beverage leadership with creative, delicious and commercially advantageous offers. Leads the food and beverage development program, through a matrix of support, always working with influence. Design, develop, and implement food and beverage programs, through pilots, that can be utilised across the region. Creation of a product philosophy that encompasses both public and premium food offerings. Through innovation, you will create exciting food concepts that will enhance customer experience and support increased customer spend per head. Your strategy will be focused on developing menu concepts of varying levels of up to 5 experience standard. You will work closely with the venue team to understand the local communities and demographics they serve to ensure their local food concepts are tailored towards the consumer market. You will be responsible for pitching new ideas and offerings to both new and existing clients. Part of your role will involve developing a team around you to deliver a best-in-class experience. Progressively improve the financial performance across specific different business areas. As new venues and clients join the portfolio and region, you will be responsible for mobilising the food concepts and scoping out the technical catering requirements needed to provide a world class food experience. Lead and deliver key strategic venue projects and transformations. Encourages and develops new ideas and creative ways of thinking to enhance revenue performance. Working closely with the Health & Safety Manager and Food Safety Manager, you will be responsible for ensuring all venues are compliant with all Health & Safety, Food Hygiene and Food Allergen legislation. Provision of strong leadership that engenders a creative and positive team environment. Recruit, select and develop a team of Head Chefs and Executive Chefs. Proactively cultivate and manage excellent working relationships with key stakeholders, contractors, clients and customers. Responsible for collaborating with the Culinary and Commercial Directors sourcing and selection of both local and national suppliers. As part of our sustainability platform Legends Global Acts, you will be responsible for supporting our initiatives around local sustainable food sources. Report on venue performance as directed. We are looking for someone with A proven track record of food development within a multi-site organisation A solid grounding in the development and delivery of restaurant/catering concepts Demonstrated experience in a client facing role and confident in pitching new food concepts. Strong working knowledge of catering services equipment, able to work with Project Managers on new venues/client sites. Ability to build relationships with both internal and external stakeholders and manage expectations. Exceptional influential leadership skills. Excellent written and verbal communication skills Ability to work under pressure and meet deadlines. Strong problem solving and decision-making capabilities Any offer of employment will be subject to satisfactory pre-employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date. GENERAL INFORMATION The requirements of the business are such that it is necessary to have a flexible approach and therefore some business-related travel to be able to work at our venues and operational sites will be required.
Mar 09, 2026
Full time
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role To inspire and delight our customers, teams, and venues with exceptional innovative food and beverage offers and delivery, that consider the local food culture, with regional and global food trends. This role keeps us ahead of the food and service curve. Writing, leading and delivering the development of our food and beverage strategy across each division. Working alongside the culinary, hospitality, venue operators and client teams to ensure that the vision, the operation and the commercial goals are a success. What we can offer Hosting events is what we do best, and we want our People to experience that too-enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global, but you will be rewarded with lots of time to relax and rest with 25 days annual leave. We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet. Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team. Key Responsibilities Lead the food and beverage innovation strategy. This leadership role sits on the European Legends Global food and beverage SLT, and will support and/or deputise across the region as required, requiring some travel and a hands-on approach. Inspires our food and beverage leadership with creative, delicious and commercially advantageous offers. Leads the food and beverage development program, through a matrix of support, always working with influence. Design, develop, and implement food and beverage programs, through pilots, that can be utilised across the region. Creation of a product philosophy that encompasses both public and premium food offerings. Through innovation, you will create exciting food concepts that will enhance customer experience and support increased customer spend per head. Your strategy will be focused on developing menu concepts of varying levels of up to 5 experience standard. You will work closely with the venue team to understand the local communities and demographics they serve to ensure their local food concepts are tailored towards the consumer market. You will be responsible for pitching new ideas and offerings to both new and existing clients. Part of your role will involve developing a team around you to deliver a best-in-class experience. Progressively improve the financial performance across specific different business areas. As new venues and clients join the portfolio and region, you will be responsible for mobilising the food concepts and scoping out the technical catering requirements needed to provide a world class food experience. Lead and deliver key strategic venue projects and transformations. Encourages and develops new ideas and creative ways of thinking to enhance revenue performance. Working closely with the Health & Safety Manager and Food Safety Manager, you will be responsible for ensuring all venues are compliant with all Health & Safety, Food Hygiene and Food Allergen legislation. Provision of strong leadership that engenders a creative and positive team environment. Recruit, select and develop a team of Head Chefs and Executive Chefs. Proactively cultivate and manage excellent working relationships with key stakeholders, contractors, clients and customers. Responsible for collaborating with the Culinary and Commercial Directors sourcing and selection of both local and national suppliers. As part of our sustainability platform Legends Global Acts, you will be responsible for supporting our initiatives around local sustainable food sources. Report on venue performance as directed. We are looking for someone with A proven track record of food development within a multi-site organisation A solid grounding in the development and delivery of restaurant/catering concepts Demonstrated experience in a client facing role and confident in pitching new food concepts. Strong working knowledge of catering services equipment, able to work with Project Managers on new venues/client sites. Ability to build relationships with both internal and external stakeholders and manage expectations. Exceptional influential leadership skills. Excellent written and verbal communication skills Ability to work under pressure and meet deadlines. Strong problem solving and decision-making capabilities Any offer of employment will be subject to satisfactory pre-employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date. GENERAL INFORMATION The requirements of the business are such that it is necessary to have a flexible approach and therefore some business-related travel to be able to work at our venues and operational sites will be required.