Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job! Hire desk controller - Croydon - 42 Hours per week - Monday to Friday - 07:30-17:00 Based in the depot, the Hire Desk Controller is a vital part of operations on the front line of sales and customer service click apply for full job details
Nov 27, 2025
Full time
Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job! Hire desk controller - Croydon - 42 Hours per week - Monday to Friday - 07:30-17:00 Based in the depot, the Hire Desk Controller is a vital part of operations on the front line of sales and customer service click apply for full job details
An award-winning global law firm is seeking a Marketing & BD Executive to join their Real Estate team based in London. In this role you will be responsible for Ensuring that all marketing activities support delivery of the firm's strategic objectives and that all materials produced reflect the firm's brand, as you will be reporting directly to the Marketing & BD Manager. The Responsibilities: Be able to provide a high quality service whilst operating remotely from the end user Demonstrate a professional approach in terms of commitment and internal client care Have excellent interpersonal skills with the ability to exercise tact and diplomacy Be able to demonstrate experience in dealing with a demanding workload and conflicting priorities Demonstrate ability to understand and identify with the firm and its objectives and values Help ensure a compelling message is relayed in major sector and practice group pitches Play a leading role on ensuring our BD messages are consistent across all standard capability statements Work closely with senior marketing colleagues, ensuring BD strategies and messaging is being shared between aligned practice groups The Candidate: Be IT literate - experience of Excel, Word 2010 and Outlook Experience of using InterAction/CRM systems Hold a Degree/CIM Professional Certificate in Marketing Possess excellent communication skills Have a sound understanding of professional marketing Have excellent interpersonal skills with the ability to exercise tact and diplomacy Please note : Due to the specific sectors we work in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm or a high profile relevant Association or Agency will be considered. We regret that our clients will not accept applications outside of these areas. Blue Legal offers the services of an employment agency for permanent work and an employment business for temporary work. The Recruitment Process - How to get it right! The cost and time spent recruiting can vary dramatically depending on the recruitment process you adopt. It's important to know how to get the most out of your recruitment specialists Providing executive recruitment, search and career coaching for legal professionals as well as business development, marketing, events, PR and communications professionals. London Blue Legal 70 Gracechurch St London EC3V 0HR United Kingdom New York
Nov 27, 2025
Full time
An award-winning global law firm is seeking a Marketing & BD Executive to join their Real Estate team based in London. In this role you will be responsible for Ensuring that all marketing activities support delivery of the firm's strategic objectives and that all materials produced reflect the firm's brand, as you will be reporting directly to the Marketing & BD Manager. The Responsibilities: Be able to provide a high quality service whilst operating remotely from the end user Demonstrate a professional approach in terms of commitment and internal client care Have excellent interpersonal skills with the ability to exercise tact and diplomacy Be able to demonstrate experience in dealing with a demanding workload and conflicting priorities Demonstrate ability to understand and identify with the firm and its objectives and values Help ensure a compelling message is relayed in major sector and practice group pitches Play a leading role on ensuring our BD messages are consistent across all standard capability statements Work closely with senior marketing colleagues, ensuring BD strategies and messaging is being shared between aligned practice groups The Candidate: Be IT literate - experience of Excel, Word 2010 and Outlook Experience of using InterAction/CRM systems Hold a Degree/CIM Professional Certificate in Marketing Possess excellent communication skills Have a sound understanding of professional marketing Have excellent interpersonal skills with the ability to exercise tact and diplomacy Please note : Due to the specific sectors we work in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm or a high profile relevant Association or Agency will be considered. We regret that our clients will not accept applications outside of these areas. Blue Legal offers the services of an employment agency for permanent work and an employment business for temporary work. The Recruitment Process - How to get it right! The cost and time spent recruiting can vary dramatically depending on the recruitment process you adopt. It's important to know how to get the most out of your recruitment specialists Providing executive recruitment, search and career coaching for legal professionals as well as business development, marketing, events, PR and communications professionals. London Blue Legal 70 Gracechurch St London EC3V 0HR United Kingdom New York
Do you have a natural flair for building relationships and can lead from the front? We're looking for an ambitious, driven and passionate individual to join a leading independent agent as a Branch Manager at their office in Gloucester. This role is best suited to those that come from a Lettings background that're ideally looking to take their next natural step in management and be involved in all aspects of property. As Branch Manager, what's in it for you? Up to £35,000 basic salary dependent on experience A superb, branch-based commission structure OTE of £60,000 - get rewarded for your hard work! Car allowance or company car Company pension scheme - plan for your future Full support with industry qualifications Regular social events Your role as a Branch Manager: Driving the team and leading from the front to be the best branch in the area Identifying opportunities to increase revenue streams through maximising opportunity Provide support and guidance to sales and lettings clients, giving balanced advice and delivering an accurate marketing strategy Work closely with the Directorto maximise market share within the local area Ensure Property Management runs smoothlyMeasure KPIs and staff performance Handle any complaints that may arise Coaching, leading and mentoring your team both individually and together Carry out sales valuations when needed What we're looking for from a Branch Manager: Previous managerial experience is required either as Assistant Manager or Branch Manager Excellent knowledge of Lettings and Property Management Strong communication & people skills - build lasting relationships! Natural leadership and sales ability is essential A real love for the industry Local area knowledge NAEA or ARLA qualification desirable A proactive, go-getter attitude - someone who thrives in a fast-paced environment Solid IT skills & attention to detail A well-presented and professional approach Punctuality & great organisational skills If you're ready to be part of a rapidly growing, high-energy team with genuine career progression, we want to hear from you! Apply today and be part of something BIG! Magnus James is a specialist recruiter for the property industry and covers the following areas, New Homes, Residential Lettings, Estate Agents, Property Management and Block Management.
Nov 27, 2025
Full time
Do you have a natural flair for building relationships and can lead from the front? We're looking for an ambitious, driven and passionate individual to join a leading independent agent as a Branch Manager at their office in Gloucester. This role is best suited to those that come from a Lettings background that're ideally looking to take their next natural step in management and be involved in all aspects of property. As Branch Manager, what's in it for you? Up to £35,000 basic salary dependent on experience A superb, branch-based commission structure OTE of £60,000 - get rewarded for your hard work! Car allowance or company car Company pension scheme - plan for your future Full support with industry qualifications Regular social events Your role as a Branch Manager: Driving the team and leading from the front to be the best branch in the area Identifying opportunities to increase revenue streams through maximising opportunity Provide support and guidance to sales and lettings clients, giving balanced advice and delivering an accurate marketing strategy Work closely with the Directorto maximise market share within the local area Ensure Property Management runs smoothlyMeasure KPIs and staff performance Handle any complaints that may arise Coaching, leading and mentoring your team both individually and together Carry out sales valuations when needed What we're looking for from a Branch Manager: Previous managerial experience is required either as Assistant Manager or Branch Manager Excellent knowledge of Lettings and Property Management Strong communication & people skills - build lasting relationships! Natural leadership and sales ability is essential A real love for the industry Local area knowledge NAEA or ARLA qualification desirable A proactive, go-getter attitude - someone who thrives in a fast-paced environment Solid IT skills & attention to detail A well-presented and professional approach Punctuality & great organisational skills If you're ready to be part of a rapidly growing, high-energy team with genuine career progression, we want to hear from you! Apply today and be part of something BIG! Magnus James is a specialist recruiter for the property industry and covers the following areas, New Homes, Residential Lettings, Estate Agents, Property Management and Block Management.
Morson Edge have a fantastic opportunity for a Specialist Architect (Salesforce Marketing Cloud) at a Leading University. You will be responsible for bringing deep technical expertise to a conversation. You ensure that the relevant policies and standards related to your area of specialism are in place and understood - to support students in achieving their learning outcomes through the University click apply for full job details
Nov 27, 2025
Contractor
Morson Edge have a fantastic opportunity for a Specialist Architect (Salesforce Marketing Cloud) at a Leading University. You will be responsible for bringing deep technical expertise to a conversation. You ensure that the relevant policies and standards related to your area of specialism are in place and understood - to support students in achieving their learning outcomes through the University click apply for full job details
Compliance Consultant page is loaded Compliance Consultantlocations: Leeds, United Kingdom: Alderley Edgetime type: Full timeposted on: Posted Todayjob requisition id: What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Compliance Consultant to join our growing Compliance team.The Compliance Consultant will be responsible for conducting reviews and providing day-to-day compliance advice and guidance to stakeholders of TU UK's appointed representative business on compliance related matters and relevant issues and ensure that any exceptions identified through Compliance Monitoring, advice and other assurance activities are appropriately flagged and recorded/reported as needed, and corrective action is taken as necessary. Day to Day You'll Be: Lead on activities that support the planning/designing, execution and completion of allocated Compliance Monitoring reviews and activities (including scoping, testing, documenting and reporting, and tracking completion of agreed actions arising from issues identified). Act as a key point of contact for compliance and conduct issues, providing independent challenge where needed and be able to explain complex issues in a clear and concise manner. Support the preparation, maintenance and execution of the annual Compliance Monitoring Plan (CMP) via delivery and completion of allocated Plan work and providing input into the CMP coverage. Advise the business on compliance queries, especially with regard to FCA Handbook requirements, by providing practical interpretations of regulatory requirements and guidance using skills and knowledge. Provide guidance to the business in the development and review of operational documents, processes and procedures to ensure effective compliance with the FCA and other regulatory requirements. Represent the Compliance function through all interactions arising from CMP work, involvement in meetings and assisting with other ad-hoc activities and requests from the business as they arise. Work proactively with other second and third line teams to ensure that key compliance risks of the business are known, understood and subject to appropriate oversight as needed. Assist the wider Compliance function in preparations for FCA regulatory returns and other relevant FCA reporting commitments. Identify opportunities to innovate and develop compliance monitoring and oversight methods/systems. Essential Skills & Experience: Significant demonstratable experience of performing second line assurance activities, ideally within a dedicated Compliance or Audit function of a Financial Services firm regulated by the FCA. Comprehensive knowledge and understanding of the FCA Handbook (including PRIN, SYSC, CONC, SUP), Compliance Frameworks and compliance monitoring methodology and investigative/audit techniques. Aptitude for learning, problem-solving and a passion to digest and interpret emerging regulation. Initiative to work independently with the confidence to effectively challenge the status quo and propose solutions via completing compliance reviews thoroughly and efficiently. Methodical, thorough and diligent, with strong attention to detail and strong documentation and report writing and presentation skills. Effective organisational and time management skills to be able to manage and prioritise multiple tasks within set deadlines. Strong interpersonal and communications skills (written and verbal) and experience of dealing with stakeholders at all levels. Ability to use standard Microsoft products to a high standard, including Outlook, Excel, Word, and PowerPoint. Desirable Skills & Experience: A good working knowledge of the UK financial services sector and FCA regulation. Good understanding of General Data Protection Regulation and the Data Protection Act 2018 and Financial Services and Markets Act 2000. Understanding of Credit Reference Agency data (desirable). Impact You'll Make: At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies . If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.TransUnion Job TitleConsultant, Compliance
Nov 27, 2025
Full time
Compliance Consultant page is loaded Compliance Consultantlocations: Leeds, United Kingdom: Alderley Edgetime type: Full timeposted on: Posted Todayjob requisition id: What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Compliance Consultant to join our growing Compliance team.The Compliance Consultant will be responsible for conducting reviews and providing day-to-day compliance advice and guidance to stakeholders of TU UK's appointed representative business on compliance related matters and relevant issues and ensure that any exceptions identified through Compliance Monitoring, advice and other assurance activities are appropriately flagged and recorded/reported as needed, and corrective action is taken as necessary. Day to Day You'll Be: Lead on activities that support the planning/designing, execution and completion of allocated Compliance Monitoring reviews and activities (including scoping, testing, documenting and reporting, and tracking completion of agreed actions arising from issues identified). Act as a key point of contact for compliance and conduct issues, providing independent challenge where needed and be able to explain complex issues in a clear and concise manner. Support the preparation, maintenance and execution of the annual Compliance Monitoring Plan (CMP) via delivery and completion of allocated Plan work and providing input into the CMP coverage. Advise the business on compliance queries, especially with regard to FCA Handbook requirements, by providing practical interpretations of regulatory requirements and guidance using skills and knowledge. Provide guidance to the business in the development and review of operational documents, processes and procedures to ensure effective compliance with the FCA and other regulatory requirements. Represent the Compliance function through all interactions arising from CMP work, involvement in meetings and assisting with other ad-hoc activities and requests from the business as they arise. Work proactively with other second and third line teams to ensure that key compliance risks of the business are known, understood and subject to appropriate oversight as needed. Assist the wider Compliance function in preparations for FCA regulatory returns and other relevant FCA reporting commitments. Identify opportunities to innovate and develop compliance monitoring and oversight methods/systems. Essential Skills & Experience: Significant demonstratable experience of performing second line assurance activities, ideally within a dedicated Compliance or Audit function of a Financial Services firm regulated by the FCA. Comprehensive knowledge and understanding of the FCA Handbook (including PRIN, SYSC, CONC, SUP), Compliance Frameworks and compliance monitoring methodology and investigative/audit techniques. Aptitude for learning, problem-solving and a passion to digest and interpret emerging regulation. Initiative to work independently with the confidence to effectively challenge the status quo and propose solutions via completing compliance reviews thoroughly and efficiently. Methodical, thorough and diligent, with strong attention to detail and strong documentation and report writing and presentation skills. Effective organisational and time management skills to be able to manage and prioritise multiple tasks within set deadlines. Strong interpersonal and communications skills (written and verbal) and experience of dealing with stakeholders at all levels. Ability to use standard Microsoft products to a high standard, including Outlook, Excel, Word, and PowerPoint. Desirable Skills & Experience: A good working knowledge of the UK financial services sector and FCA regulation. Good understanding of General Data Protection Regulation and the Data Protection Act 2018 and Financial Services and Markets Act 2000. Understanding of Credit Reference Agency data (desirable). Impact You'll Make: At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies . If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.TransUnion Job TitleConsultant, Compliance
The Role We have an exciting opportunity for someone who is passionate about people, customer experience and driving success. This role gives you the opportunity to support our experienced Store Manager to run the store! Tapi are looking for a motivating, enthusiastic individual to join the Tapi family and be part of leading our revolution. Our teams hold a wealth of industry knowledge where you will learn and develop from the best in the business. If you are looking to take the next step in your career and are ready to be truly inspiring, offer great product & customer service and bring the best out of your team, look no further, and apply today. YourResponsibilities Work together with your store team to "wow" our customers at every turn. Deputise for the Store Manager across all Store operations. Assist in the management of the store including sales targets and team motivation. Support and train the team to succeed and deliver the "Tapi difference". Support the Store Manager to induct new Tapi colleagues. Drive sales to meet and exceed your personal sales targets. Deliver outstanding service to all customers - surpassing their expectations. Assist the Store Manager in the excellent appearance of the store and actively support promotional changes. Handle customer complaints in difficult situations. Ensure we always exceed customers' expectations to encourage recommendations and repeat business. Always looking for ways to continuously improve for customers, colleagues and the wider Tapi business. Regularly use Tapi technology to input customer order details accurately and to a high standard. Comply with all Health, Safety and Security requirements set out by Tapi. The Big Package 25% colleague discount Salary sacrifice pension Perks platform (cheap cinema tickets, cashback and discounts on well-known brands) Employee Assistance Programme A day off for your birthday Cycle to work scheme About You! People are your bag - you get them, you understand them and importantly, you can sell to them! You'll be confident in your ability and see 100% of target as the minimum - not job done! And, you're always on the lookout for ways to improve things for customer and colleagues. You're naturally self motivated, enthusiastic and lead by example. You have natural charm and energy with the ability to motivate and inspire the team you work with to be at their best. You're in that little sweet spot of being sales driven AND customer focused. And you're passionate about what you do which is demonstrated in every interaction. You understand the value of a consultative sales approach and can create strong rapport and trust from the get go to make our customers feel relaxed and reassured. Good judgement is key - you don't shy away from difficult conversations and manage them with Tapi charm, dealing with challenges but ensuring the best outcome. You'll be a brand ambassador and ooze the "Tapi difference". You're "Tech Savvy" and know how to use Store systems to your advantage - and if you don't, you find out! You're flexible and do what is best for the store, scheduling work effectively so no customer is left behind. Get to Know us! Hello, we're Tapi and we're slightly obsessed with floors. We're a flooring retailer with a difference, here to blow a breath of fresh air into the world of carpet and floor shopping - and we'd love for you to join the revolution! The Tapi story starts in 2015, when a handful of flooring industry specialists passionate about flooring decided to do things differently. With hundreds of years of flooring knowledge between us, our mission was to make buying flooring reassuringly simple for our customers - and show that it could be fun! Over the past 10 years, we've grown massively to become the largest flooring retailer in Britain - something we're super proud of. You're likely to find a Tapi showroom in your local town and we've got a fleet of home consultants zooming around the country. In 2024, we added the Carpetright brand, 54 flooring stores, and as many Carpetright colleagues as possible in to the Tapi family. Our 5-star service remained outstanding as the team went above and beyond to show exactly why our customers rate us 'excellent' on Trustpilot. So, what's the secret to our success? Our people. Even though there's nearly a whopping 1 500 of us, we're still a company with family values at the heart. Wherever you're based - at the office, in a store or on the road - we all work together as a team. Some people have been with us from the very beginning while others plan to retire here, so we must be doing something right! It's a happy place to work and when you love what you do, customers will see that too. And making our customers happy is the reason we get out of bed in the morning. Tapi Carpets & Floors is an Equal Opportunities Employer. Our policy is clear: there shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications. INDLP
Nov 27, 2025
Full time
The Role We have an exciting opportunity for someone who is passionate about people, customer experience and driving success. This role gives you the opportunity to support our experienced Store Manager to run the store! Tapi are looking for a motivating, enthusiastic individual to join the Tapi family and be part of leading our revolution. Our teams hold a wealth of industry knowledge where you will learn and develop from the best in the business. If you are looking to take the next step in your career and are ready to be truly inspiring, offer great product & customer service and bring the best out of your team, look no further, and apply today. YourResponsibilities Work together with your store team to "wow" our customers at every turn. Deputise for the Store Manager across all Store operations. Assist in the management of the store including sales targets and team motivation. Support and train the team to succeed and deliver the "Tapi difference". Support the Store Manager to induct new Tapi colleagues. Drive sales to meet and exceed your personal sales targets. Deliver outstanding service to all customers - surpassing their expectations. Assist the Store Manager in the excellent appearance of the store and actively support promotional changes. Handle customer complaints in difficult situations. Ensure we always exceed customers' expectations to encourage recommendations and repeat business. Always looking for ways to continuously improve for customers, colleagues and the wider Tapi business. Regularly use Tapi technology to input customer order details accurately and to a high standard. Comply with all Health, Safety and Security requirements set out by Tapi. The Big Package 25% colleague discount Salary sacrifice pension Perks platform (cheap cinema tickets, cashback and discounts on well-known brands) Employee Assistance Programme A day off for your birthday Cycle to work scheme About You! People are your bag - you get them, you understand them and importantly, you can sell to them! You'll be confident in your ability and see 100% of target as the minimum - not job done! And, you're always on the lookout for ways to improve things for customer and colleagues. You're naturally self motivated, enthusiastic and lead by example. You have natural charm and energy with the ability to motivate and inspire the team you work with to be at their best. You're in that little sweet spot of being sales driven AND customer focused. And you're passionate about what you do which is demonstrated in every interaction. You understand the value of a consultative sales approach and can create strong rapport and trust from the get go to make our customers feel relaxed and reassured. Good judgement is key - you don't shy away from difficult conversations and manage them with Tapi charm, dealing with challenges but ensuring the best outcome. You'll be a brand ambassador and ooze the "Tapi difference". You're "Tech Savvy" and know how to use Store systems to your advantage - and if you don't, you find out! You're flexible and do what is best for the store, scheduling work effectively so no customer is left behind. Get to Know us! Hello, we're Tapi and we're slightly obsessed with floors. We're a flooring retailer with a difference, here to blow a breath of fresh air into the world of carpet and floor shopping - and we'd love for you to join the revolution! The Tapi story starts in 2015, when a handful of flooring industry specialists passionate about flooring decided to do things differently. With hundreds of years of flooring knowledge between us, our mission was to make buying flooring reassuringly simple for our customers - and show that it could be fun! Over the past 10 years, we've grown massively to become the largest flooring retailer in Britain - something we're super proud of. You're likely to find a Tapi showroom in your local town and we've got a fleet of home consultants zooming around the country. In 2024, we added the Carpetright brand, 54 flooring stores, and as many Carpetright colleagues as possible in to the Tapi family. Our 5-star service remained outstanding as the team went above and beyond to show exactly why our customers rate us 'excellent' on Trustpilot. So, what's the secret to our success? Our people. Even though there's nearly a whopping 1 500 of us, we're still a company with family values at the heart. Wherever you're based - at the office, in a store or on the road - we all work together as a team. Some people have been with us from the very beginning while others plan to retire here, so we must be doing something right! It's a happy place to work and when you love what you do, customers will see that too. And making our customers happy is the reason we get out of bed in the morning. Tapi Carpets & Floors is an Equal Opportunities Employer. Our policy is clear: there shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications. INDLP
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world. Counsel, EMEA Commercial Our purpose is to positively impact people's lives every day in every home around the world! We work very hard to provide our consumers with high-quality, exciting 5-star products that make life easier. We thrive on passion and innovation and are looking for great people, with great ideas, who want to build the next big thing and develop while they do. This is an incredible opportunity for someone to join a fast paced and highly innovative global consumer products company with a very well-regarded, business-minded legal team. The Counsel (EMEA Commercial) role is newly created and will be responsible for managing, drafting, and negotiating commercial agreements that comply with Company policies and risk tolerance, allowing you to partner with a variety of teams across the business, including sales, marketing and e-commerce teams to drive growth while protecting the company's interests. Although the position will primarily be responsible for commercial agreements in the EMEA region, there will be ample opportunity for other commercial and regulatory projects for the Company's EMEA business. This position will report to the Vice President, Sr. Associate General Counsel, Global Commercial. We're a legal team of business drivers. You will learn many facets of the business working on a wide range of global agreements that could span across products, technology, supply chain, IT, marketing/sales, distribution, and various other commercial relationships. The legal team is comprised of highly business-minded attorneys who cultivate their skills to lead many business initiatives and outcomes throughout the organization. We're a department that enjoys working closely together, with a strong internal reputation and a fun roll-up-our-sleeves mentality to deliver successful outcomes for the business. The ideal candidate is someone who is curious and wants to elevate their "legal agility" to work with a highly innovative, fast-paced and truly passionate team. What You'll Do Assist with and manage annual negotiations with key retailers and distributors in designated EMEA markets Manage the drafting and negotiation of global commercial agreements that comply with company policies and risk tolerance Review, draft and negotiate a wide range of commercial agreements, including: Marketing / influencer agreements Retailer agreements SaaS and other technology agreements Agency and media-buying agreements Logistics agreements Provide day-to-day legal counselling to a variety of teams including sales, marketing and e-commerce teams, across EMEA Coordinate legal guidance for new-market launches and new channels Monitor SharkNinja websites for European compliance and brand protection issues Lead end-to-end takedown of fake/fraudulent websites and support other marketplace-enforcement actions Assist in developing template agreements, training commercial teams and improving legal processes Manage and coordinate outside counsel in EMEA when specialist support is required Position Requirements Must hold a current practicing certificate for England and Wales Between 3 5 years' post qualification experience practicing law Proven expertise drafting and negotiating commercial contracts Experience with marketing, IP and technology agreements; exposure to either selective distribution and/or competition law issues a plus Data privacy knowledge and experience Very strong legal and analytical skills - strong judgment and initiative in selecting the most effective solutions and possess a business oriented approach to problem solving Excellent written, oral, listening, and organizational skills with proven ability to interact effectively with varied audiences Excellent communication and negotiation skills Strong interpersonal skills with the ability to stand firm on issues with business clients when necessary Ability to think like a business person and assess both legal and business issues, so as to partner effectively with business leaders. Business-oriented approach to problem solving, tempered by an appreciation for legal complexity and risk Ability to work under pressure and prioritize and manage workload, manage simultaneous tasks, and meet deadlines with a changing fast-paced environment Self starter who thrives in a "roll up the sleeves", high growth environment and enjoys collaborating across functions Preferences Experience practicing law for a fast paced consumer goods company Fluent in French and/or German language strongly preferred Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our outrageously extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high-impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products- we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life at SharkNinja Outrageously Extraordinary Candidate Privacy Notice For candidates based in all regions, please refer to this Candidate Privacy Notice. For candidates based in China, please refer to this Candidate Privacy Notice. For candidates based in Vietnam, please refer to this Candidate Privacy Notice. Equal Opportunity Employer We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at .
Nov 27, 2025
Full time
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world. Counsel, EMEA Commercial Our purpose is to positively impact people's lives every day in every home around the world! We work very hard to provide our consumers with high-quality, exciting 5-star products that make life easier. We thrive on passion and innovation and are looking for great people, with great ideas, who want to build the next big thing and develop while they do. This is an incredible opportunity for someone to join a fast paced and highly innovative global consumer products company with a very well-regarded, business-minded legal team. The Counsel (EMEA Commercial) role is newly created and will be responsible for managing, drafting, and negotiating commercial agreements that comply with Company policies and risk tolerance, allowing you to partner with a variety of teams across the business, including sales, marketing and e-commerce teams to drive growth while protecting the company's interests. Although the position will primarily be responsible for commercial agreements in the EMEA region, there will be ample opportunity for other commercial and regulatory projects for the Company's EMEA business. This position will report to the Vice President, Sr. Associate General Counsel, Global Commercial. We're a legal team of business drivers. You will learn many facets of the business working on a wide range of global agreements that could span across products, technology, supply chain, IT, marketing/sales, distribution, and various other commercial relationships. The legal team is comprised of highly business-minded attorneys who cultivate their skills to lead many business initiatives and outcomes throughout the organization. We're a department that enjoys working closely together, with a strong internal reputation and a fun roll-up-our-sleeves mentality to deliver successful outcomes for the business. The ideal candidate is someone who is curious and wants to elevate their "legal agility" to work with a highly innovative, fast-paced and truly passionate team. What You'll Do Assist with and manage annual negotiations with key retailers and distributors in designated EMEA markets Manage the drafting and negotiation of global commercial agreements that comply with company policies and risk tolerance Review, draft and negotiate a wide range of commercial agreements, including: Marketing / influencer agreements Retailer agreements SaaS and other technology agreements Agency and media-buying agreements Logistics agreements Provide day-to-day legal counselling to a variety of teams including sales, marketing and e-commerce teams, across EMEA Coordinate legal guidance for new-market launches and new channels Monitor SharkNinja websites for European compliance and brand protection issues Lead end-to-end takedown of fake/fraudulent websites and support other marketplace-enforcement actions Assist in developing template agreements, training commercial teams and improving legal processes Manage and coordinate outside counsel in EMEA when specialist support is required Position Requirements Must hold a current practicing certificate for England and Wales Between 3 5 years' post qualification experience practicing law Proven expertise drafting and negotiating commercial contracts Experience with marketing, IP and technology agreements; exposure to either selective distribution and/or competition law issues a plus Data privacy knowledge and experience Very strong legal and analytical skills - strong judgment and initiative in selecting the most effective solutions and possess a business oriented approach to problem solving Excellent written, oral, listening, and organizational skills with proven ability to interact effectively with varied audiences Excellent communication and negotiation skills Strong interpersonal skills with the ability to stand firm on issues with business clients when necessary Ability to think like a business person and assess both legal and business issues, so as to partner effectively with business leaders. Business-oriented approach to problem solving, tempered by an appreciation for legal complexity and risk Ability to work under pressure and prioritize and manage workload, manage simultaneous tasks, and meet deadlines with a changing fast-paced environment Self starter who thrives in a "roll up the sleeves", high growth environment and enjoys collaborating across functions Preferences Experience practicing law for a fast paced consumer goods company Fluent in French and/or German language strongly preferred Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our outrageously extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high-impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products- we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life at SharkNinja Outrageously Extraordinary Candidate Privacy Notice For candidates based in all regions, please refer to this Candidate Privacy Notice. For candidates based in China, please refer to this Candidate Privacy Notice. For candidates based in Vietnam, please refer to this Candidate Privacy Notice. Equal Opportunity Employer We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at .
Company Description OVERVIEWPublicis Groupe is one of the world's largest communications holding companies, present in over 110 countries and employing about 100,000 professionals The Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation.HELPING OUR CLIENTS UNLOCK GROWTH IN THE PLATFORM WORLDOur clients compete in the platform world, a horizontal marketplace between creators and consumers, between speakers and listeners, between buyers and sellers. To thrive in the platform world, companies must continue to innovate their products and business models. Four imperatives (1. Real Identity, 2. Dynamic, Diverse and Disruptive Creativity 3., Smart Media and 4. Direct Relationships) via our suite of world-class agencies, are necessary for modern brands to win in the platform world. At Publicis Groupe, we've invested in capabilities across these four imperatives our clients need to unlock growth. As the only one who can architect, build and orchestrate end to end solutions, not only do we have a proven record of building bespoke models for clients and leading expertise across all major industry categories, we are able to offer our talents more opportunities to grow and benefit from a richer learning experience. We call this Power of One. Powered by a 100,000-strong network via Marcel, our AI-based platform, we are also able to provide our clients and talents instant access to resource, knowledge for any need, any time, in any market.THE SPIRIT OF VIVA LA DIFFERENCEViva La Difference is deeply rooted in everything we do. It has always been in our DNA. From the birth of Publicis, 94 years ago, when Marcel Bleustein-Blanchet, our founder, invented French advertising. Viva La Difference expresses how we value and respect each individual and recognize what makes us distinctive. This is the charge that inspires our teams to celebrate the differences in identity, background, culture, and experience of all of us. It is how we behave with each other and our clients, and it is deeply rooted throughout our work, to elevate and bring to life our differences throughout the platform world. Job Description Publicis Groupe's Global Investment & Accountability (I&A) team sits at the heart of how we deliver value to some of the world's biggest advertisers. We partner with global clients and Publicis agencies across 100+ markets to ensure that every media dollar delivers strong performance, competitive pricing, and measurable ROI. The team operates at the intersection of media investment, commercial strategy, procurement, and auditing-giving you a unique 360 view of how global media really works. It's a highly visible function, working closely with senior leadership, global client teams, and local market specialists. About the role: We are looking for an experienced, detail-driven Investment Manager to help manage media productivity commitments for a portfolio of major global accounts. These commitments are embedded in client contracts and directly impact the financial success of Publicis Groupe, making this a role with real commercial influence. You'll coordinate with Publicis offices worldwide, interpret complex trading performance data, ensure compliance with audit standards, and help shape the commercial narrative for clients. You will also support new business pitches, pricing exercises, and the development of global trading agreements. Responsibilities Media Accountability & Client Delivery (80%) Manage end-to-end delivery of accountability programmes for major global clients. Ensure all media cost, quality, and ROI commitments are achieved and accurately reported. Analyse trading performance across multiple media channels and markets. Partner with local Publicis teams to gather data, validate submissions, and troubleshoot issues. Manage relationships with client procurement leads and external media auditors (e.g., Ebiquity, MediaSense, ECI). Prepare and present buying results and audit outcomes with clarity and confidence. Commercial & New Business (20%) Support global pitch responses, RFIs/RFPs, pricing submissions, and commercial modelling. Benchmark and validate cost exercises across markets. Contribute to the negotiation and refinement of global trading agreements. Qualifications Strong experience in media investment, buying, media auditing, or media owner sales. Strong understanding of media trading metrics, cost benchmarks, and audit methodologies. Excellent analytical and numerical skills, with exceptional attention to detail. Ability to synthesise large datasets into clear insights and actionable recommendations. Experience managing multiple stakeholders and navigating deadlines. Confident communicator who can build trusted relationships across markets and functions. Proactive, solutions-focused mindset with strong organisational skills. Ability to create compelling presentations in PowerPoint. Additional Information Benefits:In the UK, alongside the core benefits such asPension, Life Assurance, Private Medical,andIncome Protection Plan, we also offer: WORK YOUR WORLDopportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS- Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAPBIRTHDAY DAY OFFYou are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTSThis includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out thePublicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Nov 27, 2025
Full time
Company Description OVERVIEWPublicis Groupe is one of the world's largest communications holding companies, present in over 110 countries and employing about 100,000 professionals The Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation.HELPING OUR CLIENTS UNLOCK GROWTH IN THE PLATFORM WORLDOur clients compete in the platform world, a horizontal marketplace between creators and consumers, between speakers and listeners, between buyers and sellers. To thrive in the platform world, companies must continue to innovate their products and business models. Four imperatives (1. Real Identity, 2. Dynamic, Diverse and Disruptive Creativity 3., Smart Media and 4. Direct Relationships) via our suite of world-class agencies, are necessary for modern brands to win in the platform world. At Publicis Groupe, we've invested in capabilities across these four imperatives our clients need to unlock growth. As the only one who can architect, build and orchestrate end to end solutions, not only do we have a proven record of building bespoke models for clients and leading expertise across all major industry categories, we are able to offer our talents more opportunities to grow and benefit from a richer learning experience. We call this Power of One. Powered by a 100,000-strong network via Marcel, our AI-based platform, we are also able to provide our clients and talents instant access to resource, knowledge for any need, any time, in any market.THE SPIRIT OF VIVA LA DIFFERENCEViva La Difference is deeply rooted in everything we do. It has always been in our DNA. From the birth of Publicis, 94 years ago, when Marcel Bleustein-Blanchet, our founder, invented French advertising. Viva La Difference expresses how we value and respect each individual and recognize what makes us distinctive. This is the charge that inspires our teams to celebrate the differences in identity, background, culture, and experience of all of us. It is how we behave with each other and our clients, and it is deeply rooted throughout our work, to elevate and bring to life our differences throughout the platform world. Job Description Publicis Groupe's Global Investment & Accountability (I&A) team sits at the heart of how we deliver value to some of the world's biggest advertisers. We partner with global clients and Publicis agencies across 100+ markets to ensure that every media dollar delivers strong performance, competitive pricing, and measurable ROI. The team operates at the intersection of media investment, commercial strategy, procurement, and auditing-giving you a unique 360 view of how global media really works. It's a highly visible function, working closely with senior leadership, global client teams, and local market specialists. About the role: We are looking for an experienced, detail-driven Investment Manager to help manage media productivity commitments for a portfolio of major global accounts. These commitments are embedded in client contracts and directly impact the financial success of Publicis Groupe, making this a role with real commercial influence. You'll coordinate with Publicis offices worldwide, interpret complex trading performance data, ensure compliance with audit standards, and help shape the commercial narrative for clients. You will also support new business pitches, pricing exercises, and the development of global trading agreements. Responsibilities Media Accountability & Client Delivery (80%) Manage end-to-end delivery of accountability programmes for major global clients. Ensure all media cost, quality, and ROI commitments are achieved and accurately reported. Analyse trading performance across multiple media channels and markets. Partner with local Publicis teams to gather data, validate submissions, and troubleshoot issues. Manage relationships with client procurement leads and external media auditors (e.g., Ebiquity, MediaSense, ECI). Prepare and present buying results and audit outcomes with clarity and confidence. Commercial & New Business (20%) Support global pitch responses, RFIs/RFPs, pricing submissions, and commercial modelling. Benchmark and validate cost exercises across markets. Contribute to the negotiation and refinement of global trading agreements. Qualifications Strong experience in media investment, buying, media auditing, or media owner sales. Strong understanding of media trading metrics, cost benchmarks, and audit methodologies. Excellent analytical and numerical skills, with exceptional attention to detail. Ability to synthesise large datasets into clear insights and actionable recommendations. Experience managing multiple stakeholders and navigating deadlines. Confident communicator who can build trusted relationships across markets and functions. Proactive, solutions-focused mindset with strong organisational skills. Ability to create compelling presentations in PowerPoint. Additional Information Benefits:In the UK, alongside the core benefits such asPension, Life Assurance, Private Medical,andIncome Protection Plan, we also offer: WORK YOUR WORLDopportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS- Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAPBIRTHDAY DAY OFFYou are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTSThis includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out thePublicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Salary: £50,000 - £67,000 Ref: 57865/577725 Location: West Yorkshire, All Yorkshire Areas of Law: Corporate/Corporate Finance Job Type: Permanent Level: 4-6 years qualified, 2-4 years qualified Sector: Private practice Our client is a Legal 100 practice enjoying an enviable reputation and recognised for its supportive and flexible culture. Retained by a vast number of businesses (from entrepreneurs to PLC's), Private Equity, Fund Managers, Government & Public Bodies, the quality and diversity of instructions are some of the very best undertaken in the regions. A new opportunity has arisen for a corporate specialist to join the dynamic and cohesive team based in Leeds. You will enjoy plenty of client contact with responsibility for managing your own caseload as well as assisting lead partners on major transactions. The nature of the role requires not less than 2 yrs' PQE or equivalent experience. Responsibilities Management buy-outs and buy-ins Mergers and Acquisitions Shareholder changes and redistribution Share sales and purchases Acquisition and disposal of assets General company advice, incorporations Clients operate across various industries including PE & Investment, Retail, Leisure, Logistics, Manufacturing, R&D, Technology, Life Sciences, Pharmaceutical, Entertainment and Sports. The firm as a whole is recognised for its progressive outlook and supportive approach. As well as top market rates salaries, there is a comprehensive and flexible benefits package, which you can tailor to suit requirements. Agile and flexible working is promoted. Career development programmes are clear and transparent with variable options to suit individual preferences. You will also find a wide programme of CSR, pro-bono and charitable activities as well a busy calendar of social, leisure and sporting activities. All enquiries treated in the strictest of confidence. Please note that references to post qualification experience (PQE) are given as a guideline to the competences required for technical, client and case management skills, as well as budgeted salary for the role. We encourage you to apply for any job for which you feel you are a suitable candidate.
Nov 27, 2025
Full time
Salary: £50,000 - £67,000 Ref: 57865/577725 Location: West Yorkshire, All Yorkshire Areas of Law: Corporate/Corporate Finance Job Type: Permanent Level: 4-6 years qualified, 2-4 years qualified Sector: Private practice Our client is a Legal 100 practice enjoying an enviable reputation and recognised for its supportive and flexible culture. Retained by a vast number of businesses (from entrepreneurs to PLC's), Private Equity, Fund Managers, Government & Public Bodies, the quality and diversity of instructions are some of the very best undertaken in the regions. A new opportunity has arisen for a corporate specialist to join the dynamic and cohesive team based in Leeds. You will enjoy plenty of client contact with responsibility for managing your own caseload as well as assisting lead partners on major transactions. The nature of the role requires not less than 2 yrs' PQE or equivalent experience. Responsibilities Management buy-outs and buy-ins Mergers and Acquisitions Shareholder changes and redistribution Share sales and purchases Acquisition and disposal of assets General company advice, incorporations Clients operate across various industries including PE & Investment, Retail, Leisure, Logistics, Manufacturing, R&D, Technology, Life Sciences, Pharmaceutical, Entertainment and Sports. The firm as a whole is recognised for its progressive outlook and supportive approach. As well as top market rates salaries, there is a comprehensive and flexible benefits package, which you can tailor to suit requirements. Agile and flexible working is promoted. Career development programmes are clear and transparent with variable options to suit individual preferences. You will also find a wide programme of CSR, pro-bono and charitable activities as well a busy calendar of social, leisure and sporting activities. All enquiries treated in the strictest of confidence. Please note that references to post qualification experience (PQE) are given as a guideline to the competences required for technical, client and case management skills, as well as budgeted salary for the role. We encourage you to apply for any job for which you feel you are a suitable candidate.
Managing Recruitment Consultant/Divisional Manager - Business Support Edinburgh £38,000 - £48,000 Per Annum (Car allowance & Commission) Are you a driven recruitment leader ready to take your career to the next level? We're looking for a Managing Recruitment Consultant who's passionate about leading and inspiring a high-performing team. This is your chance to step into a pivotal role where you'll shape the future of an established, successful division, supported by solid financial resources and a culture that values your leadership. Why Join Us? Lead an experienced, results-driven billing team with a track record of success. Enjoy immediate commission with a 0% threshold for your first six months - start reaping the rewards of your hard work from day one. Benefit from award-winning training and tailored 1:1 coaching designed to accelerate your professional growth. Be part of a dynamic, success-driven culture where achievements are celebrated in style - fine dining, axe throwing, cocktail masterclasses, and unforgettable European getaways for top performers. The Role: Lead and motivate your team through personalised coaching, clear incentives, and ongoing support. Build and nurture strong client relationships, while proactively identifying new business opportunities via B2B sales. Source and attract exceptional candidates using LinkedIn, industry networks, and leading job boards. Act as a trusted recruitment partner to clients by understanding their unique hiring needs and delivering tailored recruitment solutions. Elevate your personal brand by consistently exceeding targets and establishing yourself as a specialist in your market. What We're Looking For: Proven experience as a Managing Consultant or Divisional Manager, ideally within a commercial recruitment sector. Proven ability to plan, budget, and deliver results aligned with commercial objectives. Exceptional relationship-building skills with clients, including effective objection handling and negotiation. Outstanding communication and influencing skills to engage stakeholders at all levels. How Will You Benefit? Competitive car allowance on top of your base salary. Up to 40% commission on billings, paid monthly, quarterly, and annually - rewarding your success consistently. Commission structures that incentivise both your personal and team achievements. Clear, structured career progression supported by our dedicated Talent Development team. FlexHoliday scheme allowing you to buy or sell up to five days of annual leave. Benefit from our quarterly and annual Highflyer events, with Marbella lined up for 2026. Car benefit scheme through our partner, Tusker. Lifestyle and wellbeing perks via Perkbox to support your life inside & outside of work. Monthly company-wide updates with early Friday finishes to start your weekend early. Comprehensive marketing and administrative support, so you can focus on what matters most - recruiting top talent. Access to premium recruitment tools including LinkedIn Recruiter and top job boards. If you're ready to elevate your recruitment career, we want to hear from you. Apply today or get in touch with Katie Ball for more information. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Nov 27, 2025
Full time
Managing Recruitment Consultant/Divisional Manager - Business Support Edinburgh £38,000 - £48,000 Per Annum (Car allowance & Commission) Are you a driven recruitment leader ready to take your career to the next level? We're looking for a Managing Recruitment Consultant who's passionate about leading and inspiring a high-performing team. This is your chance to step into a pivotal role where you'll shape the future of an established, successful division, supported by solid financial resources and a culture that values your leadership. Why Join Us? Lead an experienced, results-driven billing team with a track record of success. Enjoy immediate commission with a 0% threshold for your first six months - start reaping the rewards of your hard work from day one. Benefit from award-winning training and tailored 1:1 coaching designed to accelerate your professional growth. Be part of a dynamic, success-driven culture where achievements are celebrated in style - fine dining, axe throwing, cocktail masterclasses, and unforgettable European getaways for top performers. The Role: Lead and motivate your team through personalised coaching, clear incentives, and ongoing support. Build and nurture strong client relationships, while proactively identifying new business opportunities via B2B sales. Source and attract exceptional candidates using LinkedIn, industry networks, and leading job boards. Act as a trusted recruitment partner to clients by understanding their unique hiring needs and delivering tailored recruitment solutions. Elevate your personal brand by consistently exceeding targets and establishing yourself as a specialist in your market. What We're Looking For: Proven experience as a Managing Consultant or Divisional Manager, ideally within a commercial recruitment sector. Proven ability to plan, budget, and deliver results aligned with commercial objectives. Exceptional relationship-building skills with clients, including effective objection handling and negotiation. Outstanding communication and influencing skills to engage stakeholders at all levels. How Will You Benefit? Competitive car allowance on top of your base salary. Up to 40% commission on billings, paid monthly, quarterly, and annually - rewarding your success consistently. Commission structures that incentivise both your personal and team achievements. Clear, structured career progression supported by our dedicated Talent Development team. FlexHoliday scheme allowing you to buy or sell up to five days of annual leave. Benefit from our quarterly and annual Highflyer events, with Marbella lined up for 2026. Car benefit scheme through our partner, Tusker. Lifestyle and wellbeing perks via Perkbox to support your life inside & outside of work. Monthly company-wide updates with early Friday finishes to start your weekend early. Comprehensive marketing and administrative support, so you can focus on what matters most - recruiting top talent. Access to premium recruitment tools including LinkedIn Recruiter and top job boards. If you're ready to elevate your recruitment career, we want to hear from you. Apply today or get in touch with Katie Ball for more information. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Assistant Store Manager page is loaded Assistant Store Managerlocations: London, Greater Londontime type: Full timeposted on: Posted Todayjob requisition id: JR260539 Assistant Store Manager Opportunity Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Sales Leadership & Profit Growth: Take ownership of store sales by delivering outstanding customer experience, upselling products, and implementing promotions to maximize revenue. You'll be at the forefront of driving store performance. Customer Engagement & Experience: Every customer interaction is a chance to create a loyal shopper! Use your enthusiasm and product knowledge to provide personalized styling advice, recommend add-ons, and enhance their shopping journey. Expert Piercing Services: Become a trusted piercing specialist through our training program. Provide a safe, fun, and professional experience that keeps customers coming back. Operational Excellence: Ensure the store runs smoothly by maintaining inventory accuracy, handling transactions efficiently, and keeping the store well-merchandised and visually appealing to drive foot traffic. Team Support & Sales Coaching: Work alongside your Store Manager to train and motivate team members in achieving sales goals and delivering top-notch customer service. Trend-Driven Brand Representation: Showcase Claire's products and services with enthusiasm. Stay up to date with the latest fashion trends and translate that knowledge into compelling product recommendations and styling tips for customers. About You Sales-Driven Mindset: You thrive on meeting and exceeding sales targets, always looking for ways to maximize opportunities. Customer-Centric Approach: You're passionate about providing exceptional service and creating memorable shopping experiences. Retail & Leadership Experience: At least one year of retail management experience preferred, with a proven ability to drive sales and support team success. Confidence in Piercing Services: Willingness to become a trained piercing specialist and provide expert guidance to customers. Strong Communication & Selling Skills: You know how to engage customers, build relationships, and close the sale. Ability to Work Independently: You're self-motivated, organized, and can take charge when needed. Job Requirements You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers. You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations. You hold a high school diploma or equivalent and have a minimum of one year of retail management experience, along with at least one year of overall retail experience. You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs). You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You are passionate about providing our customers with opportunities to express themselves freely every day. You are energized by interacting with customers and stive to provide excellent service throughout their visit. You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression. You have strong verbal and written communication skills to effectively interact with customers, employees, and management. You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling. You're a driven team player with a positive attitude and willingness to learn. You're self-motivated and organized, as some of our stores may require you to work alone at times. You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales. You can create a curated fashion look with product during your shift. Perks and Benefits Full-Time employees will be eligible for benefits (Medical, Dental, Vision, Employee Assistance Program, Life Insurance) Generous employee discount on Claire's products Opportunities for advancement and career development Fun and inclusive work environment with supportive teammates Candidate Journey Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better. Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. The Claire's Experience. We're a global brand powerhouse for self - expression. We are dedicated to making this happen through our products, experiences and most importantly, our people. Do work that inspires. We're passionate about our purpose. We bring joy by opening the door to self-discovery. Every day, we get to encourage and celebrate self-expression with each accessory choice and piercing decision we help our customers make. We think that today - more than ever - encouraging others to freely express their many sides is a pretty great thing to be a part of. Play as a team. We support each other and strive to make personal connections. Because treating each other with respect helps us achieve our individual and common goals. Encouraging our team members to forge their own way is key to what makes us stronger and more innovative as an organization. Be true to you. The real you is inspirational, and that's who we want you to be at Claire's. We want you to - the most you. When you feel free to show up as the real you, it encourages others to do the same. You make a difference just by being who you are. Every day, we have the opportunity together to promote an inclusive and diverse culture that makes us all richer. Evolve yourself. We want you to be the most you possible. But just as our styles evolve, so do we. That's why we encourage you to keep growing, changing and reinventing yourself. Helping you grow and achieve your aspirations is important to us. We are proud of our many employees who have moved across and through the organization, taking on new opportunities and inspiring us all to dream and achieve. Claire's Values Learn more about our company and values Available Roles We have sales associate, part-time manager, assistant manager, and manager roles available in store. We also have district and regional sales leadership roles as well as corporate roles. Learn more via Job Search.
Nov 27, 2025
Full time
Assistant Store Manager page is loaded Assistant Store Managerlocations: London, Greater Londontime type: Full timeposted on: Posted Todayjob requisition id: JR260539 Assistant Store Manager Opportunity Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Sales Leadership & Profit Growth: Take ownership of store sales by delivering outstanding customer experience, upselling products, and implementing promotions to maximize revenue. You'll be at the forefront of driving store performance. Customer Engagement & Experience: Every customer interaction is a chance to create a loyal shopper! Use your enthusiasm and product knowledge to provide personalized styling advice, recommend add-ons, and enhance their shopping journey. Expert Piercing Services: Become a trusted piercing specialist through our training program. Provide a safe, fun, and professional experience that keeps customers coming back. Operational Excellence: Ensure the store runs smoothly by maintaining inventory accuracy, handling transactions efficiently, and keeping the store well-merchandised and visually appealing to drive foot traffic. Team Support & Sales Coaching: Work alongside your Store Manager to train and motivate team members in achieving sales goals and delivering top-notch customer service. Trend-Driven Brand Representation: Showcase Claire's products and services with enthusiasm. Stay up to date with the latest fashion trends and translate that knowledge into compelling product recommendations and styling tips for customers. About You Sales-Driven Mindset: You thrive on meeting and exceeding sales targets, always looking for ways to maximize opportunities. Customer-Centric Approach: You're passionate about providing exceptional service and creating memorable shopping experiences. Retail & Leadership Experience: At least one year of retail management experience preferred, with a proven ability to drive sales and support team success. Confidence in Piercing Services: Willingness to become a trained piercing specialist and provide expert guidance to customers. Strong Communication & Selling Skills: You know how to engage customers, build relationships, and close the sale. Ability to Work Independently: You're self-motivated, organized, and can take charge when needed. Job Requirements You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers. You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations. You hold a high school diploma or equivalent and have a minimum of one year of retail management experience, along with at least one year of overall retail experience. You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs). You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You are passionate about providing our customers with opportunities to express themselves freely every day. You are energized by interacting with customers and stive to provide excellent service throughout their visit. You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression. You have strong verbal and written communication skills to effectively interact with customers, employees, and management. You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling. You're a driven team player with a positive attitude and willingness to learn. You're self-motivated and organized, as some of our stores may require you to work alone at times. You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales. You can create a curated fashion look with product during your shift. Perks and Benefits Full-Time employees will be eligible for benefits (Medical, Dental, Vision, Employee Assistance Program, Life Insurance) Generous employee discount on Claire's products Opportunities for advancement and career development Fun and inclusive work environment with supportive teammates Candidate Journey Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better. Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. The Claire's Experience. We're a global brand powerhouse for self - expression. We are dedicated to making this happen through our products, experiences and most importantly, our people. Do work that inspires. We're passionate about our purpose. We bring joy by opening the door to self-discovery. Every day, we get to encourage and celebrate self-expression with each accessory choice and piercing decision we help our customers make. We think that today - more than ever - encouraging others to freely express their many sides is a pretty great thing to be a part of. Play as a team. We support each other and strive to make personal connections. Because treating each other with respect helps us achieve our individual and common goals. Encouraging our team members to forge their own way is key to what makes us stronger and more innovative as an organization. Be true to you. The real you is inspirational, and that's who we want you to be at Claire's. We want you to - the most you. When you feel free to show up as the real you, it encourages others to do the same. You make a difference just by being who you are. Every day, we have the opportunity together to promote an inclusive and diverse culture that makes us all richer. Evolve yourself. We want you to be the most you possible. But just as our styles evolve, so do we. That's why we encourage you to keep growing, changing and reinventing yourself. Helping you grow and achieve your aspirations is important to us. We are proud of our many employees who have moved across and through the organization, taking on new opportunities and inspiring us all to dream and achieve. Claire's Values Learn more about our company and values Available Roles We have sales associate, part-time manager, assistant manager, and manager roles available in store. We also have district and regional sales leadership roles as well as corporate roles. Learn more via Job Search.
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Nov 27, 2025
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
About the Job: The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year over year growth. Responsibilities: Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer's adoption on an ongoing basis. Risk Identification and Mitigation: You'll work to proactively identify and diagnose risk inhibiting adoption or that may cause churn and contraction. You'll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success. Technical Guidance: You'll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices. Prescriptively Sell: You maintain a pulse on how our customers are tracking against their key goals and outcomes identifying opportunities for customers to purchase additional products, services and adopt new features needed for them to maximize the value of our solution. Trusted Advisor: You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their LaunchDarkly purchase. Build Champions & Executive Relationships: You are an expert champion builder. You consistently work to identify & support key advocates within your customers' organization who actively promote the value of LaunchDarkly. In partnership with your Champion, you're able to leverage success metrics & value driven insights to gain sponsorship at an Executive level. Renewal and Expansion focused: You are comfortable owning a number and forecasting on a weekly basis. You will work directly with customers, sales and deal desk to execute renewal agreements on time and to identify expansion opportunities within your accounts About You: Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. You operate with a high level of urgency at all times. You thrive in a fast paced, start-up environment. Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. You view feedback as a necessity for growth so consistently seek it out and give it. Intellectual Curiosity: You have a hunger for knowledge and are naturally a question-asker. Excellent Communication: Your written and spoken communication skills are outstanding. Organized & Autonomous: You are capable of efficiently managing your workload and have a process for time management. You do not require a lot of external direction to prioritize your work. Highly Adaptable: You excel in a fast-paced and dynamic organizational setting. Strong Sales Acumen: You have a high level of sales acumen, strong negotiation skills and are eager to own a number. This is a commercially focused CS organization. Natural Problem Solver: You have strong critical thinking skills and enjoy the process of solving complex customer problems. You are able to escalate issues when necessary in a clear, effective manner. Team Player: You collaborate well with others, know when to pull specialists or leaders in and keep others informed proactively. Win as a team! Qualifications: 3+ years in a customer facing role, ideally in account management, customer/partner success or onboarding/implementation with a track record of exceeding targets. Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Customer Success team. Strong discovery and qualification skills; training in Command of the Message, MEDDIC or another sales methodology is preferred. Strong project management skills. You should have experience holding customers and cross-functional teams accountable to a timeline. Experience working on a technical product ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space preferred. Experience with both proactive and reactive customer success motions. We will teach you all about LaunchDarkly, but you should have an existing level of technical knowledge and know-how. Proven ability to advocate for both your customers and your company. You know how to be the voice of the customer in the company while mediating between the customer's requests and the company's vision. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at . Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance.
Nov 27, 2025
Full time
About the Job: The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year over year growth. Responsibilities: Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer's adoption on an ongoing basis. Risk Identification and Mitigation: You'll work to proactively identify and diagnose risk inhibiting adoption or that may cause churn and contraction. You'll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success. Technical Guidance: You'll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices. Prescriptively Sell: You maintain a pulse on how our customers are tracking against their key goals and outcomes identifying opportunities for customers to purchase additional products, services and adopt new features needed for them to maximize the value of our solution. Trusted Advisor: You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their LaunchDarkly purchase. Build Champions & Executive Relationships: You are an expert champion builder. You consistently work to identify & support key advocates within your customers' organization who actively promote the value of LaunchDarkly. In partnership with your Champion, you're able to leverage success metrics & value driven insights to gain sponsorship at an Executive level. Renewal and Expansion focused: You are comfortable owning a number and forecasting on a weekly basis. You will work directly with customers, sales and deal desk to execute renewal agreements on time and to identify expansion opportunities within your accounts About You: Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. You operate with a high level of urgency at all times. You thrive in a fast paced, start-up environment. Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. You view feedback as a necessity for growth so consistently seek it out and give it. Intellectual Curiosity: You have a hunger for knowledge and are naturally a question-asker. Excellent Communication: Your written and spoken communication skills are outstanding. Organized & Autonomous: You are capable of efficiently managing your workload and have a process for time management. You do not require a lot of external direction to prioritize your work. Highly Adaptable: You excel in a fast-paced and dynamic organizational setting. Strong Sales Acumen: You have a high level of sales acumen, strong negotiation skills and are eager to own a number. This is a commercially focused CS organization. Natural Problem Solver: You have strong critical thinking skills and enjoy the process of solving complex customer problems. You are able to escalate issues when necessary in a clear, effective manner. Team Player: You collaborate well with others, know when to pull specialists or leaders in and keep others informed proactively. Win as a team! Qualifications: 3+ years in a customer facing role, ideally in account management, customer/partner success or onboarding/implementation with a track record of exceeding targets. Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Customer Success team. Strong discovery and qualification skills; training in Command of the Message, MEDDIC or another sales methodology is preferred. Strong project management skills. You should have experience holding customers and cross-functional teams accountable to a timeline. Experience working on a technical product ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space preferred. Experience with both proactive and reactive customer success motions. We will teach you all about LaunchDarkly, but you should have an existing level of technical knowledge and know-how. Proven ability to advocate for both your customers and your company. You know how to be the voice of the customer in the company while mediating between the customer's requests and the company's vision. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at . Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance.
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Nov 27, 2025
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Nov 27, 2025
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Nov 27, 2025
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
About The Role Are you an experienced Operations, Depot or Branch Manager ready for your next career move to a Company that really values your contribution and can offer you award-winning training opportunities? People truly are at the heart of our business and we believe in empowering our colleagues to develop their skills, make decisions and take on new responsibilities. As Depot Manager you will have operational responsibility for all areas and aspects of a busy Service Centre in driving the business forward to ensure targets and the highest possible standards of customer satisfaction are achieved. You will be responsible for: Ensuring that the Service Centre is performing against all agreed targets/budgets and managing all costs Consistently motivating employees, as this has a direct impact on atmosphere and general feel good factor; to an affect that you get the best from the team Creating management reports on a monthly basis, dealing with all aspects of P&L Liaising with the Sales team in order to develop new sales opportunities and grow the business Ensuring that all aspects of work and process are carried out in-line with Health and Safety guidelines Ensuring there is effective and clear communication to all employees within the Service Centre What can we offer you in return? You'll be joining a highly successful FTSE100 company, the UK's largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme. About You If you join the team we'll provide you with everything you need and ensure you are equipped for success. We'll talk to you about your training and personal development needs and what you'd like to do to further your career and support your future aspirations. To be considered for the Depot Manager role, we're looking for someone who has previous experience in an similar operations/branch management role and can bring the following skill set: Experience in managing people, motivating and developing others to achieve both success individually and as a group Excellent communication and collaboration skills Ability to demonstrate commercial and financial acumen Ability to understand and work with P&L accounts and budgets Computer literate, with a working knowledge of Microsoft Office Good planning and organisation skills Self motivated with the drive to succeed and to high quality standards Good understanding and experience of managing Health and Safety practices at work Full clean driving licence About Us Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they're our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We're raising awareness and providing support through initiatives such as our mental health awareness campaign and first aider programme. You'll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support. Other benefits will depend on your job role and may include company car and private medical insurance.
Nov 27, 2025
Full time
About The Role Are you an experienced Operations, Depot or Branch Manager ready for your next career move to a Company that really values your contribution and can offer you award-winning training opportunities? People truly are at the heart of our business and we believe in empowering our colleagues to develop their skills, make decisions and take on new responsibilities. As Depot Manager you will have operational responsibility for all areas and aspects of a busy Service Centre in driving the business forward to ensure targets and the highest possible standards of customer satisfaction are achieved. You will be responsible for: Ensuring that the Service Centre is performing against all agreed targets/budgets and managing all costs Consistently motivating employees, as this has a direct impact on atmosphere and general feel good factor; to an affect that you get the best from the team Creating management reports on a monthly basis, dealing with all aspects of P&L Liaising with the Sales team in order to develop new sales opportunities and grow the business Ensuring that all aspects of work and process are carried out in-line with Health and Safety guidelines Ensuring there is effective and clear communication to all employees within the Service Centre What can we offer you in return? You'll be joining a highly successful FTSE100 company, the UK's largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme. About You If you join the team we'll provide you with everything you need and ensure you are equipped for success. We'll talk to you about your training and personal development needs and what you'd like to do to further your career and support your future aspirations. To be considered for the Depot Manager role, we're looking for someone who has previous experience in an similar operations/branch management role and can bring the following skill set: Experience in managing people, motivating and developing others to achieve both success individually and as a group Excellent communication and collaboration skills Ability to demonstrate commercial and financial acumen Ability to understand and work with P&L accounts and budgets Computer literate, with a working knowledge of Microsoft Office Good planning and organisation skills Self motivated with the drive to succeed and to high quality standards Good understanding and experience of managing Health and Safety practices at work Full clean driving licence About Us Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they're our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We're raising awareness and providing support through initiatives such as our mental health awareness campaign and first aider programme. You'll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support. Other benefits will depend on your job role and may include company car and private medical insurance.
Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job! Job Title - Hire Controller Location - Bury St Edmunds, Suffolk Working Hours - Mon - Fri, 07:30 - 17:00 - 42 hours per week Based in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service click apply for full job details
Nov 27, 2025
Full time
Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job! Job Title - Hire Controller Location - Bury St Edmunds, Suffolk Working Hours - Mon - Fri, 07:30 - 17:00 - 42 hours per week Based in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service click apply for full job details
ECommerce Specialist Location: Southampton, office based Hours: 40 hours per week, Monday to Friday Salary: £31,500 per annum Excellent Benefits Purpose of the job To support the commercial success of Garmins direct-to-consumer eCommerce channel by executing and optimising initiatives that drive sales, increase profitability, and expand our customer base click apply for full job details
Nov 26, 2025
Full time
ECommerce Specialist Location: Southampton, office based Hours: 40 hours per week, Monday to Friday Salary: £31,500 per annum Excellent Benefits Purpose of the job To support the commercial success of Garmins direct-to-consumer eCommerce channel by executing and optimising initiatives that drive sales, increase profitability, and expand our customer base click apply for full job details
Fancy joining the UK's number one Wine Specialist? Majestic Wine are looking for a dynamic, ambitious and driven individual in the Maidenhead and surrounding area who wants to grow and develop in a company that's revolutionising retail! Who are we? Majestic is the UK's largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - with a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1,100 different wines, spirits and beers both online and in-store. Majestic's key strength is over 1,000 WSET-trained colleagues offering knowledgeable, friendly service across all channels. The Role As a Majestic Trainee Manager you will embark on a 12 month development programme that will give you a detailed understanding and experience of all operational, service & leadership standards expected to become a future Majestic Store Manager. As a Majestic Trainee Manager you will work through the career pathway training programme with the support of your Store Manager setting you up for future success. Key Responsibilities Drive store performance by maximising sales opportunities. Optimise KPI performance in store by identifying focus KPIs and building plans to improve them and exceed targets. Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in depth knowledge of our range, managing a tasting events programme and executing an enticing and commercially savvy tasting counter. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks to establish a thorough understanding of the day-day operations of running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store. Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Take ownership of your own development, utilising the support and resources available. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. Knowledge & Skills Required Experience of working as part of a team in a fast-paced, target-driven retail or hospitality environment Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer You can prioritise and strategically problem solve in high pressure environments Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 & 3 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you Competitive Salary & Performance Bonus Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Fantastic incentives that take you around the world to explore our different vineyards. A contributory Company Pension Plan Life Assurance (Worth 3 times your annual salary) Uniform provided 29 days holiday, including public and bank holidays. PLUS invites to wine tasting events Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line Company maternity, paternity and adoption leave after 26 weeks. Long service rewards Full training provided for your first 3 months with us, continued support throughout your career with Majestic Wine. Company sick pay scheme Job Specifics Contract: Permanent Hours: 39 and 45 Hours Per Week Contracts Available We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Nov 26, 2025
Full time
Fancy joining the UK's number one Wine Specialist? Majestic Wine are looking for a dynamic, ambitious and driven individual in the Maidenhead and surrounding area who wants to grow and develop in a company that's revolutionising retail! Who are we? Majestic is the UK's largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - with a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1,100 different wines, spirits and beers both online and in-store. Majestic's key strength is over 1,000 WSET-trained colleagues offering knowledgeable, friendly service across all channels. The Role As a Majestic Trainee Manager you will embark on a 12 month development programme that will give you a detailed understanding and experience of all operational, service & leadership standards expected to become a future Majestic Store Manager. As a Majestic Trainee Manager you will work through the career pathway training programme with the support of your Store Manager setting you up for future success. Key Responsibilities Drive store performance by maximising sales opportunities. Optimise KPI performance in store by identifying focus KPIs and building plans to improve them and exceed targets. Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in depth knowledge of our range, managing a tasting events programme and executing an enticing and commercially savvy tasting counter. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks to establish a thorough understanding of the day-day operations of running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store. Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Take ownership of your own development, utilising the support and resources available. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. Knowledge & Skills Required Experience of working as part of a team in a fast-paced, target-driven retail or hospitality environment Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer You can prioritise and strategically problem solve in high pressure environments Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 & 3 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you Competitive Salary & Performance Bonus Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Fantastic incentives that take you around the world to explore our different vineyards. A contributory Company Pension Plan Life Assurance (Worth 3 times your annual salary) Uniform provided 29 days holiday, including public and bank holidays. PLUS invites to wine tasting events Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line Company maternity, paternity and adoption leave after 26 weeks. Long service rewards Full training provided for your first 3 months with us, continued support throughout your career with Majestic Wine. Company sick pay scheme Job Specifics Contract: Permanent Hours: 39 and 45 Hours Per Week Contracts Available We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
