Sterling Williams Ltd
Peterborough, Cambridgeshire
Sterling Williams are currently supporting the hiring of an Investment Compliance Analyst on behalf of a Fund Services and Solutions business on a permanent basis - this would suit candidates with a background in Investment or Fund Operations looking to move into Compliance or Risk, or someone with 12 months in Compliance already. Investment Compliance / Risk Analyst Salary circa £30,000 - £34,000 pa plus benefits Full-time; permanent Office location: Peterborough, but hybrid working is on offer (tapering down over the first few months to 2 consecutive days a month in the office) Working within the Compliance team, the Investment Compliance and Risk Analyst will support the wider team who are responsible for the day-to-day oversight of all Funds for Authorised Corporate Director (ACD) and Administration services, from monitoring investment risk to meeting mandatory regulatory reporting standards. Manage, action, and assign emails received to the Compliance Team group inbox daily. Highlight and escalating to members of the team where required. Assist with the timely resolution of errors and complaints including escalation of significant matters and ensuring appropriate record keeping. Ensure that all errorsmplaints are recorded on the registers held and appropriate documentation is produced and retained to facilitate Compliance and Depositary reporting. Liaise with delegated Investment Managers and all in-house Operational teams over any errors arising, in order to record and reduce the number of the recurrence of breaches. Prepare monthly KPI data for error trends including commentary and analysis, participate within the Operational Risk governance committee as required. Assist with investment risk compliance oversight, including through the Funds-Axis platform data monitoring and reporting of investment and borrowing powers, liquidity, global exposure monthly reporting to the Investment Committee and thereafter quarterly risk returns submissions to the Depositary. Involvement to ensure the correct application of fair value pricing and independent pricing of assets where relevant. Maintenance of Eligible Markets and Assets listing to facilitate periodic reviews, including Fund propositions/launches and transitions to ensure investment in eligible markets, due diligence has been performed. Working cooperatively with the Depositary and Investment Manager firms. Assist with regulatory reporting and oversight, including for example the Alternative Investment Fund Managers Directive (AIFMD) returns and the European Market Infrastructure Regulations (EMIR) reconciliation confirmations. Assist in the review of the Fund's portfolio spreads on a quarterly basis in regard to those same dilution levy limits. Involvement with the implementation and regular review cycle and update of compliance and operating policies and procedures both inclusive of version control management Undertake regular reviews: an Investment Manager's report commentaries for Fund report and accounts inclusion. Regular review of Financial promotional marketing materials for the Fund(s). Completion of external party due diligence questionnaire reviews, i.e., Depositary, third parties as required. Maintain technical and regulatory capability keeping aware of market and industry developments. Providing ad-hoc support when required across the business to achieve Company objectives and goals. Involvement in the reporting of information internally and externally, including to the boards, committees and the Depositary. Participate in reviews of SLAs' and report any gaps and or discrepancies in service delivery to reporting line. Attend internal and external meetings as and when required. Technical Skills and Qualifications Required Education to A level or equivalent in English and Maths. Those without school qualifications must be able to demonstrate aptitude at an equivalent level. General understanding of investments within the Financial Service industry - with experience in investment or fund operations, or compliance & risk within the Financial Services (12 months plus) Industry qualifications e.g., IOC, CISI, IMC an advantage but not essential to the role. Good analytical skills, attention to detail, meticulous and accurate with high level of numeracy. Confident skills in the full range of Microsoft office, excellent skills within excel desirable. Ability to analyse data sets, identify and explain results and trends, with supportive clear and accurate report commentaries, make the complex simple. Committed team player with a strong sense of ownership, responsibility, and a flexible approach. Enthusiastic, highly motivated be able to work on own initiative and as part of a team. Personal Development - Manages personal and professional development, seeks opportunities for further development and skill enhancement and solicits constructive feedback in order to improve performance. A willingness to develop and learn. Good communication skills, both verbal and written, ability to liaise with all stakeholders and strong interpersonal skills to build trusting relationships.
Mar 06, 2026
Full time
Sterling Williams are currently supporting the hiring of an Investment Compliance Analyst on behalf of a Fund Services and Solutions business on a permanent basis - this would suit candidates with a background in Investment or Fund Operations looking to move into Compliance or Risk, or someone with 12 months in Compliance already. Investment Compliance / Risk Analyst Salary circa £30,000 - £34,000 pa plus benefits Full-time; permanent Office location: Peterborough, but hybrid working is on offer (tapering down over the first few months to 2 consecutive days a month in the office) Working within the Compliance team, the Investment Compliance and Risk Analyst will support the wider team who are responsible for the day-to-day oversight of all Funds for Authorised Corporate Director (ACD) and Administration services, from monitoring investment risk to meeting mandatory regulatory reporting standards. Manage, action, and assign emails received to the Compliance Team group inbox daily. Highlight and escalating to members of the team where required. Assist with the timely resolution of errors and complaints including escalation of significant matters and ensuring appropriate record keeping. Ensure that all errorsmplaints are recorded on the registers held and appropriate documentation is produced and retained to facilitate Compliance and Depositary reporting. Liaise with delegated Investment Managers and all in-house Operational teams over any errors arising, in order to record and reduce the number of the recurrence of breaches. Prepare monthly KPI data for error trends including commentary and analysis, participate within the Operational Risk governance committee as required. Assist with investment risk compliance oversight, including through the Funds-Axis platform data monitoring and reporting of investment and borrowing powers, liquidity, global exposure monthly reporting to the Investment Committee and thereafter quarterly risk returns submissions to the Depositary. Involvement to ensure the correct application of fair value pricing and independent pricing of assets where relevant. Maintenance of Eligible Markets and Assets listing to facilitate periodic reviews, including Fund propositions/launches and transitions to ensure investment in eligible markets, due diligence has been performed. Working cooperatively with the Depositary and Investment Manager firms. Assist with regulatory reporting and oversight, including for example the Alternative Investment Fund Managers Directive (AIFMD) returns and the European Market Infrastructure Regulations (EMIR) reconciliation confirmations. Assist in the review of the Fund's portfolio spreads on a quarterly basis in regard to those same dilution levy limits. Involvement with the implementation and regular review cycle and update of compliance and operating policies and procedures both inclusive of version control management Undertake regular reviews: an Investment Manager's report commentaries for Fund report and accounts inclusion. Regular review of Financial promotional marketing materials for the Fund(s). Completion of external party due diligence questionnaire reviews, i.e., Depositary, third parties as required. Maintain technical and regulatory capability keeping aware of market and industry developments. Providing ad-hoc support when required across the business to achieve Company objectives and goals. Involvement in the reporting of information internally and externally, including to the boards, committees and the Depositary. Participate in reviews of SLAs' and report any gaps and or discrepancies in service delivery to reporting line. Attend internal and external meetings as and when required. Technical Skills and Qualifications Required Education to A level or equivalent in English and Maths. Those without school qualifications must be able to demonstrate aptitude at an equivalent level. General understanding of investments within the Financial Service industry - with experience in investment or fund operations, or compliance & risk within the Financial Services (12 months plus) Industry qualifications e.g., IOC, CISI, IMC an advantage but not essential to the role. Good analytical skills, attention to detail, meticulous and accurate with high level of numeracy. Confident skills in the full range of Microsoft office, excellent skills within excel desirable. Ability to analyse data sets, identify and explain results and trends, with supportive clear and accurate report commentaries, make the complex simple. Committed team player with a strong sense of ownership, responsibility, and a flexible approach. Enthusiastic, highly motivated be able to work on own initiative and as part of a team. Personal Development - Manages personal and professional development, seeks opportunities for further development and skill enhancement and solicits constructive feedback in order to improve performance. A willingness to develop and learn. Good communication skills, both verbal and written, ability to liaise with all stakeholders and strong interpersonal skills to build trusting relationships.
What's the role about? Retail Media Strategy Lead Permanent, Full Time Salary: £75,000 - £82,500 per annum + Company Bonus + 27 days holiday (+ birthday off) Working: Monday to Friday, 9am to 5pm (with some flexibility available) Location: Leeds LS1 (Hybrid) - Flexible with regular presence in Leeds HQ /prospective and existing clients offices As our Retail Media Strategy Lead, you will be the architect behind our clients' most ambitious growth roadmaps. Reporting directly to the Growth & Strategy Director, you will bridge the gap between initial business diagnosis and the delivery of long term, high value strategic solutions across the retail media space. This role isn't just about managing media; it's about designing the commercial engines that power international retail giants. The Role: What You'll Be Doing: The Thinking - Design Winning Solutions: You won't just follow a brief; you'll help write it. You will lead the "Discovery" phase for new business, rapidly diagnosing prospect challenges to design bespoke strategic propositions. Be the Trusted Advisor: Build and maintain high level relationships with key client stakeholders, acting as a subject matter expert who translates complex market dynamics into actionable, board ready recommendations. Evolve the Playbook: Contribute to the creation of new frameworks and tools, ensuring our strategic methodology remains at the cutting edge of global best practice. The Doing - Own the Output: Lead the end to end delivery of strategic consultancy projects, ensuring every piece of advice is high standard, actionable, and delivered on budget. Commercial Scoping: Work with internal teams to analyse retailer data and market potential, estimating the tangible value of potential solutions and building models that drive measurable growth. Collaborate & Coach: Act as the strategic lead across cross functional teams, guiding Client Partners to transition strategies into reality and providing project based coaching to account managers. What You'll Bring: The Experience: You have a proven track record in Retail Media and Marketing in a strategic role. Whether that's in management consulting, corporate strategy, or a high level agency planning environment. The Mindset: You are intellectually curious and proactive, with a consulting partner ethos focused on solving problems rather than just selling services. The Communicator: You are a persuasive presenter who can hold the room in high stakes sales environments and build enduring relationships within complex organisations. The Credentials: An MBA or formal training in strategy/consultancy methodologies is highly valued. Why Join GIG Retail? This is a rare opportunity to step into a leadership role where you have a direct hand in the commercial growth of our business. You'll enjoy the autonomy of a strategist with the backing of a fast growing, dynamic industry leader. What We offer: 27 days holiday, plus bank holidays, 4 "joker" half days and your birthday off Hybrid and flexible working policy Vibrant agency environment with regular social and wellbeing activities Enhanced maternity/paternity pay Electric Car Scheme Cycling to work scheme Private Health, Income protection, Death in Service and Pension Scheme. Employee Discounts Ready to lead the next era of retail media? Apply today to shape the strategy for the world's biggest retailers. More about us We are a tight knit team of Retail Media Experts specialising in developing and managing top performing retail media networks for some of the world's largest retailers. With our expertise and proven track record, we know what it takes to drive success in retail media. Our culture is one of inclusivity, creativity and positivity and we believe that happy employees lead to happy clients. With a supportive team and a focus on work life balance, we have a fulfilling and enjoyable work environment. Our IMPACT values are an intrinsic part of who we are (Integrity, Mindset for Growth, People at Heart, Accountability, Customer Centric and Teamwork). Our "Culture Club" shines a light on 5 key areas that we believe make GIG Retail a standout place to work - charity, sustainability, mental health & wellness, EDI and social events. We are certified as a Great Place to Work. We are expanding our team and have several exciting opportunities. We are typically based 2 days a week in our Leeds head office, with 3 days either working from home or visiting our clients. If you are looking for a great team and a great company to work for apply now.
Mar 06, 2026
Full time
What's the role about? Retail Media Strategy Lead Permanent, Full Time Salary: £75,000 - £82,500 per annum + Company Bonus + 27 days holiday (+ birthday off) Working: Monday to Friday, 9am to 5pm (with some flexibility available) Location: Leeds LS1 (Hybrid) - Flexible with regular presence in Leeds HQ /prospective and existing clients offices As our Retail Media Strategy Lead, you will be the architect behind our clients' most ambitious growth roadmaps. Reporting directly to the Growth & Strategy Director, you will bridge the gap between initial business diagnosis and the delivery of long term, high value strategic solutions across the retail media space. This role isn't just about managing media; it's about designing the commercial engines that power international retail giants. The Role: What You'll Be Doing: The Thinking - Design Winning Solutions: You won't just follow a brief; you'll help write it. You will lead the "Discovery" phase for new business, rapidly diagnosing prospect challenges to design bespoke strategic propositions. Be the Trusted Advisor: Build and maintain high level relationships with key client stakeholders, acting as a subject matter expert who translates complex market dynamics into actionable, board ready recommendations. Evolve the Playbook: Contribute to the creation of new frameworks and tools, ensuring our strategic methodology remains at the cutting edge of global best practice. The Doing - Own the Output: Lead the end to end delivery of strategic consultancy projects, ensuring every piece of advice is high standard, actionable, and delivered on budget. Commercial Scoping: Work with internal teams to analyse retailer data and market potential, estimating the tangible value of potential solutions and building models that drive measurable growth. Collaborate & Coach: Act as the strategic lead across cross functional teams, guiding Client Partners to transition strategies into reality and providing project based coaching to account managers. What You'll Bring: The Experience: You have a proven track record in Retail Media and Marketing in a strategic role. Whether that's in management consulting, corporate strategy, or a high level agency planning environment. The Mindset: You are intellectually curious and proactive, with a consulting partner ethos focused on solving problems rather than just selling services. The Communicator: You are a persuasive presenter who can hold the room in high stakes sales environments and build enduring relationships within complex organisations. The Credentials: An MBA or formal training in strategy/consultancy methodologies is highly valued. Why Join GIG Retail? This is a rare opportunity to step into a leadership role where you have a direct hand in the commercial growth of our business. You'll enjoy the autonomy of a strategist with the backing of a fast growing, dynamic industry leader. What We offer: 27 days holiday, plus bank holidays, 4 "joker" half days and your birthday off Hybrid and flexible working policy Vibrant agency environment with regular social and wellbeing activities Enhanced maternity/paternity pay Electric Car Scheme Cycling to work scheme Private Health, Income protection, Death in Service and Pension Scheme. Employee Discounts Ready to lead the next era of retail media? Apply today to shape the strategy for the world's biggest retailers. More about us We are a tight knit team of Retail Media Experts specialising in developing and managing top performing retail media networks for some of the world's largest retailers. With our expertise and proven track record, we know what it takes to drive success in retail media. Our culture is one of inclusivity, creativity and positivity and we believe that happy employees lead to happy clients. With a supportive team and a focus on work life balance, we have a fulfilling and enjoyable work environment. Our IMPACT values are an intrinsic part of who we are (Integrity, Mindset for Growth, People at Heart, Accountability, Customer Centric and Teamwork). Our "Culture Club" shines a light on 5 key areas that we believe make GIG Retail a standout place to work - charity, sustainability, mental health & wellness, EDI and social events. We are certified as a Great Place to Work. We are expanding our team and have several exciting opportunities. We are typically based 2 days a week in our Leeds head office, with 3 days either working from home or visiting our clients. If you are looking for a great team and a great company to work for apply now.
Lucrative BDM role with market leading global facilities services provider Business Development Manager - service contracts Area: Scotland - Northern Scotland The Role of Business Development Manager This is a field / home based business development field sales role. You will target B2B businesses and sell in-demand facilities services. The contact level will typically be, Owners, Procurement, Managers etc. This is a business development role where you will be tasked with self-generating your own appointments and building a pipeline. You will be selling an "essential service" where the demand is high, therefore the ability to identify and target target market customers is imperative. Order values are high so there is a real opportunity to earn high OTE - the average BDM earns 50k whereas top performers will earn in excess of 80K. This role is 4 days in the field and 1 day working from home. You will be backed by excellent operational services levels, customer service and a world class marketing department. The Company hiring a Business Development Manager If you are looking to join an international organisation that put their people first then look no further! Our client have an exceptional name and reputation in the market and offer a range of facilities services into corporates and SME businesses. This multi-award winning company have unique services and propositions that set them apart from the competition with an impressive operational network, customer service and delivery back up that wins and retains loyal customers. As an employer, they are constantly striving to be the best; whether that be shaping a friendly collaborative culture, providing training and support, career prospects or wellness initiatives - they have it all! If you are a new business hunter and not getting the recognition, financial reward or the career you deserve - this could be the move you have been waiting for. The Candidate for the Business Development Manager Attitude is more important that experience. If you have a driving licence and a hunger to earn big and develop your career and skill-set get in touch. We want to talk to people that are naturally energetic, hungry, tenacious and driven. The Package on offer for the Business Development Manager up to 40,000 OTE 60 000 uncapped paid quarterly Company car - Hybrid 25 days holiday plus 8 bank holidays Employee Assistance Programme Pension scheme Private healthcare Discounted gym membership Ipad / Laptop / Iphone & corporate benefits Ref:CPJ1629
Mar 05, 2026
Full time
Lucrative BDM role with market leading global facilities services provider Business Development Manager - service contracts Area: Scotland - Northern Scotland The Role of Business Development Manager This is a field / home based business development field sales role. You will target B2B businesses and sell in-demand facilities services. The contact level will typically be, Owners, Procurement, Managers etc. This is a business development role where you will be tasked with self-generating your own appointments and building a pipeline. You will be selling an "essential service" where the demand is high, therefore the ability to identify and target target market customers is imperative. Order values are high so there is a real opportunity to earn high OTE - the average BDM earns 50k whereas top performers will earn in excess of 80K. This role is 4 days in the field and 1 day working from home. You will be backed by excellent operational services levels, customer service and a world class marketing department. The Company hiring a Business Development Manager If you are looking to join an international organisation that put their people first then look no further! Our client have an exceptional name and reputation in the market and offer a range of facilities services into corporates and SME businesses. This multi-award winning company have unique services and propositions that set them apart from the competition with an impressive operational network, customer service and delivery back up that wins and retains loyal customers. As an employer, they are constantly striving to be the best; whether that be shaping a friendly collaborative culture, providing training and support, career prospects or wellness initiatives - they have it all! If you are a new business hunter and not getting the recognition, financial reward or the career you deserve - this could be the move you have been waiting for. The Candidate for the Business Development Manager Attitude is more important that experience. If you have a driving licence and a hunger to earn big and develop your career and skill-set get in touch. We want to talk to people that are naturally energetic, hungry, tenacious and driven. The Package on offer for the Business Development Manager up to 40,000 OTE 60 000 uncapped paid quarterly Company car - Hybrid 25 days holiday plus 8 bank holidays Employee Assistance Programme Pension scheme Private healthcare Discounted gym membership Ipad / Laptop / Iphone & corporate benefits Ref:CPJ1629
Event Director £70,000 - £85,000 DOE + 20% Bonus + Excellent Benefits Hybrid London Our client is a long-standing and trusted provider of large-scale, international networking events, memberships and news covering the AI/Data Centre / Tech and Telco space. Due to ambitious growth plans the need has arisen to hire an Event Director to lead across their flagship events portfolio. These events are large-scale in nature, circa attendees, they are flagship, industry leading events. Role Summary: Reporting to the Managing Director, you will shape event propositions, drive growth, and ensure each product meets its commercial, strategic, and brand objectives. You will manage and mentor a team of Senior and Product Managers, working cross-functionally with content, marketing, operations, and sales to deliver world-class event experiences. This is a key role for a strategic yet hands-on product leader who can balance growth with commercial discipline, ensuring that every event evolves in line with customer needs and market opportunities. Crucially, you must love producing commercial events as this role is still very much hands on, building relationships with key speakers, partners and working with SPEX. Profile Required: Circa 8 + years' experience in B2B events, media, or community-led businesses, including 3+ years in a product or portfolio leadership role. Strong background in conference production Proven ability to grow event brands commercially and strategically. Strong commercial and analytical skills - comfortable with budgets, P&L ownership, and KPI tracking. Deep interest in (or experience with) the telecoms, data centre, or technology sectors. Exceptional communication and stakeholder engagement skills, with confidence at senior industry level. Strong people leadership experience, with the ability to motivate and mentor cross-functional teams. Entrepreneurial mindset - curious, creative, and outcome-focused. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Mar 05, 2026
Full time
Event Director £70,000 - £85,000 DOE + 20% Bonus + Excellent Benefits Hybrid London Our client is a long-standing and trusted provider of large-scale, international networking events, memberships and news covering the AI/Data Centre / Tech and Telco space. Due to ambitious growth plans the need has arisen to hire an Event Director to lead across their flagship events portfolio. These events are large-scale in nature, circa attendees, they are flagship, industry leading events. Role Summary: Reporting to the Managing Director, you will shape event propositions, drive growth, and ensure each product meets its commercial, strategic, and brand objectives. You will manage and mentor a team of Senior and Product Managers, working cross-functionally with content, marketing, operations, and sales to deliver world-class event experiences. This is a key role for a strategic yet hands-on product leader who can balance growth with commercial discipline, ensuring that every event evolves in line with customer needs and market opportunities. Crucially, you must love producing commercial events as this role is still very much hands on, building relationships with key speakers, partners and working with SPEX. Profile Required: Circa 8 + years' experience in B2B events, media, or community-led businesses, including 3+ years in a product or portfolio leadership role. Strong background in conference production Proven ability to grow event brands commercially and strategically. Strong commercial and analytical skills - comfortable with budgets, P&L ownership, and KPI tracking. Deep interest in (or experience with) the telecoms, data centre, or technology sectors. Exceptional communication and stakeholder engagement skills, with confidence at senior industry level. Strong people leadership experience, with the ability to motivate and mentor cross-functional teams. Entrepreneurial mindset - curious, creative, and outcome-focused. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Samsung Sales Specialist Reports to: Head of SalesBirmingham / Hybrid - requires field based visitsEmployment Type: Full-time Role Overview This is a strategically important, commercially focused role responsible for driving and delivering the Samsung compute revenue target across the business. This is a unique opportunity to work closely with a world class technology brand, helping to build, scale, and embed Samsung compute as a core profit centre within the organisation.Following the company's appointment as a Samsung Compute distributor, this role has been created to provide dedicated ownership and leadership for the growth of Samsung compute. The role is accountable for increasing penetration and turnover within accounts that have previously purchased Samsung compute, as well as acquiring net new Samsung compute business across the UK reseller estate. Operating within the existing sales structure, the Samsung Compute Specialist acts as a vendor-aligned sales overlay, working alongside Key Account Managers and Business Development Managers. The role focuses on identifying opportunity, shaping demand, and converting pipeline through deep Samsung product knowledge, strong commercial judgement, and effective collaboration, rather than owning customer accounts directly.The role requires a combination of office-based working and on-site customer engagement to support opportunity development and deal execution Key Responsibilities Samsung Revenue Growth & Opportunity Development Own and deliver the Samsung compute growth target across the business. Increase penetration and turnover within existing Samsung compute customers through refresh cycles, new use cases, services attach, and competitive displacement. Identify, develop, and convert net new Samsung compute opportunities within the wider reseller estate. Build and maintain a strong, balanced pipeline across both existing-customer expansion and new-customer acquisition. Effectively use internal CRM systems and other business tools. Product, Solution & Services Expertise Develop and maintain deep expertise in Samsung's compute portfolio, including devices, services, warranties, and support offerings. Understand and articulate Samsung's full value proposition, including total cost of ownership and services wrap. Stay current with Samsung roadmaps, propositions, and competitive positioning to ensure effective solution placement. Sales Collaboration & Enablement Work in close partnership with Account Managers and Business Development Managers to identify and progress Samsung-led opportunities within their accounts. Support customer meetings, calls, and presentations where Samsung compute expertise is required. Assist with solution positioning, opportunity qualification, and commercial justification, ensuring activity complements existing account ownership. Vendor & Internal Alignment Build, maintain, and leverage strong sales-aligned relationships within Samsung sales and product teams. Act as the primary Samsung-facing sales contact for compute-related activity. Work closely with internal Vendor, and Marketing teams to support alignment of Samsung strategy, campaigns, and enablement activity. Leverage Samsung programmes, resources, and expertise to accelerate pipeline creation and deal conversion. Forecasting, Reporting & Governance Maintain accurate Samsung compute pipeline visibility through CRM systems. Provide regular forecasting, reporting, and performance updates against agreed Samsung business targets. Ensure all activity operates within agreed sales governance, pricing frameworks, and account ownership rules. What This Role Does Not Do Does not operate outside agreed sales governance, pricing authority, or credit policies. Skills & Experience Proven experience in a commercially focused sales role within IT distribution, vendor-led sales, or a comparable B2B technology environment. Attach knowledge of compute solutions, devices, and associated services, or a strong track record of developing deep vendor-specific expertise. Strong commercial judgement with the ability to identify, prioritise, and convert opportunities. Confident influencing skills, able to work effectively without direct account ownership authority. Strong communication, presentation, and stakeholder management skills. Highly organised with strong pipeline management and CRM discipline At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Mar 05, 2026
Full time
Samsung Sales Specialist Reports to: Head of SalesBirmingham / Hybrid - requires field based visitsEmployment Type: Full-time Role Overview This is a strategically important, commercially focused role responsible for driving and delivering the Samsung compute revenue target across the business. This is a unique opportunity to work closely with a world class technology brand, helping to build, scale, and embed Samsung compute as a core profit centre within the organisation.Following the company's appointment as a Samsung Compute distributor, this role has been created to provide dedicated ownership and leadership for the growth of Samsung compute. The role is accountable for increasing penetration and turnover within accounts that have previously purchased Samsung compute, as well as acquiring net new Samsung compute business across the UK reseller estate. Operating within the existing sales structure, the Samsung Compute Specialist acts as a vendor-aligned sales overlay, working alongside Key Account Managers and Business Development Managers. The role focuses on identifying opportunity, shaping demand, and converting pipeline through deep Samsung product knowledge, strong commercial judgement, and effective collaboration, rather than owning customer accounts directly.The role requires a combination of office-based working and on-site customer engagement to support opportunity development and deal execution Key Responsibilities Samsung Revenue Growth & Opportunity Development Own and deliver the Samsung compute growth target across the business. Increase penetration and turnover within existing Samsung compute customers through refresh cycles, new use cases, services attach, and competitive displacement. Identify, develop, and convert net new Samsung compute opportunities within the wider reseller estate. Build and maintain a strong, balanced pipeline across both existing-customer expansion and new-customer acquisition. Effectively use internal CRM systems and other business tools. Product, Solution & Services Expertise Develop and maintain deep expertise in Samsung's compute portfolio, including devices, services, warranties, and support offerings. Understand and articulate Samsung's full value proposition, including total cost of ownership and services wrap. Stay current with Samsung roadmaps, propositions, and competitive positioning to ensure effective solution placement. Sales Collaboration & Enablement Work in close partnership with Account Managers and Business Development Managers to identify and progress Samsung-led opportunities within their accounts. Support customer meetings, calls, and presentations where Samsung compute expertise is required. Assist with solution positioning, opportunity qualification, and commercial justification, ensuring activity complements existing account ownership. Vendor & Internal Alignment Build, maintain, and leverage strong sales-aligned relationships within Samsung sales and product teams. Act as the primary Samsung-facing sales contact for compute-related activity. Work closely with internal Vendor, and Marketing teams to support alignment of Samsung strategy, campaigns, and enablement activity. Leverage Samsung programmes, resources, and expertise to accelerate pipeline creation and deal conversion. Forecasting, Reporting & Governance Maintain accurate Samsung compute pipeline visibility through CRM systems. Provide regular forecasting, reporting, and performance updates against agreed Samsung business targets. Ensure all activity operates within agreed sales governance, pricing frameworks, and account ownership rules. What This Role Does Not Do Does not operate outside agreed sales governance, pricing authority, or credit policies. Skills & Experience Proven experience in a commercially focused sales role within IT distribution, vendor-led sales, or a comparable B2B technology environment. Attach knowledge of compute solutions, devices, and associated services, or a strong track record of developing deep vendor-specific expertise. Strong commercial judgement with the ability to identify, prioritise, and convert opportunities. Confident influencing skills, able to work effectively without direct account ownership authority. Strong communication, presentation, and stakeholder management skills. Highly organised with strong pipeline management and CRM discipline At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Events and Sports Senior Marketing Manager £52,000 - £57,000 plus benefits Reports to: Proposition Marketing Lead Directorate: Marketing, Fundraising & Engagement Contract: 12 month fixed-term contract Hours: Full time 35 hours per week Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office) Closing date: 15th March :55. This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or as soon as possible. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Recruitment process: 2 stage competency-based interviews At Cancer Research UK, we exist to beat cancer. We're looking for a motivated Events and Sports Senior Marketing Manager responsible for driving performance across marketing channels, using data-led campaign optimisation to improve acquisition, conversion and efficiency. This role will manage a team of marketing specialists and work with agencies, to deliver a cross-channel marketing plan to achieve the proposition KPIs. This is a high impact role - leading the marketing strategy, performance and creative direction for Race for Life , one of our most loved and iconic fundraising propositions. You'll shape and deliver a fully integrated, insight led marketing program that drives participation and ensures we continue raising vital funds to help beat cancer. If you're passionate about leading impactful campaigns, thrive in a fast paced environment, and want to play a major role in transforming one of CRUK's flagship campaigns, we'd love to hear from you. What will I be doing? Lead your team to implement and optimise a year-round integrated cross-org proposition marketing programme that maximises ROI - managing everything from planning, budgets, deadlines, stakeholders, creative, media, delivery, results and analysis Work closely with the Marketing Planning function and the Proposition team to feed overarching proposition strategy, objectives and campaign results and insight into the Marketing Brief and consult throughout the planning process Translate the top-line cross-channel marketing strategy, KPIs and resource plan into the proposition marketing plan to achieve objectives, working with key stakeholders and agencies to develop this Oversee and lead creative development and production across a wide range of channels and materials by leading your team to work collaboratively with creative agencies, freelancers and in-house designers Work with the Planning experts to ensure we are utilising the most effective channel mix to engage our key audiences and drive efficiencies Ensure campaigns are set up to be optimised for performance and ensure continual monitoring and improvement throughout the campaign life cycle Work with Digital Marketing experts and Technology stakeholders to ensure that digital communications, campaign landing pages and the end-to-end journey is set up to maximise engagement and conversion Work with Performance, Data and Insight experts to ensure we are maximising the value of our data as an asset, and effectively using data to target the right individuals with the right message at the right time Manage and motivate key agencies and suppliers, ensuring they are driving value for Cancer Research UK and delivering best in class campaigns and content Work with stakeholders across CRUK to ensure we are taking a holistic, one CRUK approach to engaging our audiences Work with Insight stakeholders in Marketing and across the organisation to track and monitor the impact of our campaigns, ensuring we are meeting and exceeding marketing objectives What are we looking for? Significant marketing leadership experience, with proven track record of delivering results through effective team leadership, and strong knowledge of proposition marketing Expertise in delivering target-driven campaigns, with evidence of achieving key marketing performance metrics Experience of working with talent and influencers to achieve marketing objectives Strategic thinker with significant experience of translating strategy into operational planning, and delivering multi-channel marketing campaigns with strong digital marketing acumen Understanding of campaign testing methodologies and continual optimisation to drive performance Relevant experience of managing and motivating agencies and suppliers to drive maximum value from relationships Significant understanding of end-to-end supporter journeys and the role of different marketing channels in fully integrated campaigns Ability to build collaborative relationships and influence stakeholders at all levels A flexible approach to adapt to changing priorities A professional marketing qualification, such as Institute of Digital Marketing or Chartered Institute of Marketing, or equivalent experience. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us at . For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
Mar 04, 2026
Full time
Events and Sports Senior Marketing Manager £52,000 - £57,000 plus benefits Reports to: Proposition Marketing Lead Directorate: Marketing, Fundraising & Engagement Contract: 12 month fixed-term contract Hours: Full time 35 hours per week Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office) Closing date: 15th March :55. This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or as soon as possible. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Recruitment process: 2 stage competency-based interviews At Cancer Research UK, we exist to beat cancer. We're looking for a motivated Events and Sports Senior Marketing Manager responsible for driving performance across marketing channels, using data-led campaign optimisation to improve acquisition, conversion and efficiency. This role will manage a team of marketing specialists and work with agencies, to deliver a cross-channel marketing plan to achieve the proposition KPIs. This is a high impact role - leading the marketing strategy, performance and creative direction for Race for Life , one of our most loved and iconic fundraising propositions. You'll shape and deliver a fully integrated, insight led marketing program that drives participation and ensures we continue raising vital funds to help beat cancer. If you're passionate about leading impactful campaigns, thrive in a fast paced environment, and want to play a major role in transforming one of CRUK's flagship campaigns, we'd love to hear from you. What will I be doing? Lead your team to implement and optimise a year-round integrated cross-org proposition marketing programme that maximises ROI - managing everything from planning, budgets, deadlines, stakeholders, creative, media, delivery, results and analysis Work closely with the Marketing Planning function and the Proposition team to feed overarching proposition strategy, objectives and campaign results and insight into the Marketing Brief and consult throughout the planning process Translate the top-line cross-channel marketing strategy, KPIs and resource plan into the proposition marketing plan to achieve objectives, working with key stakeholders and agencies to develop this Oversee and lead creative development and production across a wide range of channels and materials by leading your team to work collaboratively with creative agencies, freelancers and in-house designers Work with the Planning experts to ensure we are utilising the most effective channel mix to engage our key audiences and drive efficiencies Ensure campaigns are set up to be optimised for performance and ensure continual monitoring and improvement throughout the campaign life cycle Work with Digital Marketing experts and Technology stakeholders to ensure that digital communications, campaign landing pages and the end-to-end journey is set up to maximise engagement and conversion Work with Performance, Data and Insight experts to ensure we are maximising the value of our data as an asset, and effectively using data to target the right individuals with the right message at the right time Manage and motivate key agencies and suppliers, ensuring they are driving value for Cancer Research UK and delivering best in class campaigns and content Work with stakeholders across CRUK to ensure we are taking a holistic, one CRUK approach to engaging our audiences Work with Insight stakeholders in Marketing and across the organisation to track and monitor the impact of our campaigns, ensuring we are meeting and exceeding marketing objectives What are we looking for? Significant marketing leadership experience, with proven track record of delivering results through effective team leadership, and strong knowledge of proposition marketing Expertise in delivering target-driven campaigns, with evidence of achieving key marketing performance metrics Experience of working with talent and influencers to achieve marketing objectives Strategic thinker with significant experience of translating strategy into operational planning, and delivering multi-channel marketing campaigns with strong digital marketing acumen Understanding of campaign testing methodologies and continual optimisation to drive performance Relevant experience of managing and motivating agencies and suppliers to drive maximum value from relationships Significant understanding of end-to-end supporter journeys and the role of different marketing channels in fully integrated campaigns Ability to build collaborative relationships and influence stakeholders at all levels A flexible approach to adapt to changing priorities A professional marketing qualification, such as Institute of Digital Marketing or Chartered Institute of Marketing, or equivalent experience. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us at . For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
Lloyd Recruitment - East Grinstead
Crawley, Sussex
Event Sales Manager Location: Outskirts of Crawley Salary: 50,000 - 60,000 basic + 15,000 commission (OTE 75,000) DOE Job Type: Full-time, Permanent Lloyd Recruitment Services are delighted to be partnering with a growing and innovative events business in the search for a B2B Event Sales Manager to join their team. This is an exciting opportunity to play a key role in developing and growing a new international events portfolio, with strong earning potential and career progression. Benefits: 50,000 - 60,000 basic salary plus comms DOE 9am-17:30pm Free on-site parking Private medical insurance Wellbeing scheme 25 days annual leave plus bank holidays Company pension Life assurance The Role As an Events Sales Manager, you will lead new business sales across a portfolio of international and UK-based events, including new launches. You'll take a strategic approach to identifying new markets, generating leads, and building a strong pipeline of clients. Using a consultative sales approach, you will sell exhibition space and sponsorship opportunities, working closely with internal teams to deliver tailored solutions that meet client needs. Key Responsibilities Drive sponsorship and exhibition sales across a portfolio of events Build and develop new business relationships within target markets Identify and engage prospective clients through cold outreach, networking, and market research Attend competitor events to support lead generation and market insight Sell international clients into UK-based events where appropriate Collaborate with marketing and production teams to develop compelling commercial propositions Maintain accurate and up-to-date records using Salesforce CRM Build and manage a strong, active sales pipeline Provide regular activity and performance updates to senior leadership Deliver against agreed KPIs and new business sales plans Ensure smooth delivery of complex, multi-platform sales opportunities Market Intelligence & Strategy Monitor competitor activity and market trends Identify new market opportunities to support portfolio growth Contribute to new product and event development Key Skills & Experience Experience in international sales or launching into new markets is highly desirable Proven experience in B2B event or exhibition sales Strong track record of hitting and exceeding sales targets Confident communicator with the ability to engage senior stakeholders Consultative, solutions-focused sales approach Highly organised with strong CRM and pipeline management skills Proactive, driven, and commercially minded Extra Information: Refer a friend and earn a retail voucher worth up to 500! Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Mar 04, 2026
Full time
Event Sales Manager Location: Outskirts of Crawley Salary: 50,000 - 60,000 basic + 15,000 commission (OTE 75,000) DOE Job Type: Full-time, Permanent Lloyd Recruitment Services are delighted to be partnering with a growing and innovative events business in the search for a B2B Event Sales Manager to join their team. This is an exciting opportunity to play a key role in developing and growing a new international events portfolio, with strong earning potential and career progression. Benefits: 50,000 - 60,000 basic salary plus comms DOE 9am-17:30pm Free on-site parking Private medical insurance Wellbeing scheme 25 days annual leave plus bank holidays Company pension Life assurance The Role As an Events Sales Manager, you will lead new business sales across a portfolio of international and UK-based events, including new launches. You'll take a strategic approach to identifying new markets, generating leads, and building a strong pipeline of clients. Using a consultative sales approach, you will sell exhibition space and sponsorship opportunities, working closely with internal teams to deliver tailored solutions that meet client needs. Key Responsibilities Drive sponsorship and exhibition sales across a portfolio of events Build and develop new business relationships within target markets Identify and engage prospective clients through cold outreach, networking, and market research Attend competitor events to support lead generation and market insight Sell international clients into UK-based events where appropriate Collaborate with marketing and production teams to develop compelling commercial propositions Maintain accurate and up-to-date records using Salesforce CRM Build and manage a strong, active sales pipeline Provide regular activity and performance updates to senior leadership Deliver against agreed KPIs and new business sales plans Ensure smooth delivery of complex, multi-platform sales opportunities Market Intelligence & Strategy Monitor competitor activity and market trends Identify new market opportunities to support portfolio growth Contribute to new product and event development Key Skills & Experience Experience in international sales or launching into new markets is highly desirable Proven experience in B2B event or exhibition sales Strong track record of hitting and exceeding sales targets Confident communicator with the ability to engage senior stakeholders Consultative, solutions-focused sales approach Highly organised with strong CRM and pipeline management skills Proactive, driven, and commercially minded Extra Information: Refer a friend and earn a retail voucher worth up to 500! Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Harris Hill are delighted to be working with a wonderful charity to recruit for the Public Fundraising Manager in order to raise the charity profile, expanding their grassroots support base, and delivering exceptional standards of donor care. Working in close partnership with Marketing team, you will lead on challenge events and community fundraising, individual giving, in memory and legacy fundraising, Key Responsibilities Develop and deliver short, medium and long-term public fundraising plans and budgets, monitoring income and expenditure. Oversee the creation and evolution of fundraising products and propositions to ensure strong ROI and audience resonance. Champion public fundraising within integrated campaigns, maximising predictable, unrestricted income through regular giving, in memory and legacy programmes. Lead individual giving activity, including online appeals, Christmas appeal and auction, with a strong focus on stewardship and retention. Plan and deliver an annual cycle of supporter communications, including appeals, newsletters and impact reporting. Optimise third party and online fundraising channels (including Facebook and Instagram). Lead the legacy programme, embedding gifts in wills messaging across the organisation. Support families to fundraise with care, professionalism and sensitivity. Grow income from grassroots and community organisations (schools, faith groups, golf clubs and more), focusing on £1k £5k opportunities. Manage and develop the challenge events portfolio (e.g. Hackney Half, London Landmarks, Royal Parks, London Marathon), ensuring excellent participant stewardship and maximum income. You will bring: Proven experience delivering short, medium and long-term fundraising plans and budgets. Experience in at least one key public fundraising area (individual giving, challenge events, community fundraising, legacy or in memory). Strong relationship building skills with high emotional intelligence. A creative, growth oriented and commercially minded approach. Excellent written and verbal communication skills, including crafting compelling impact stories. CRM experience (e.g. Donorfy or similar). Line management experience (formal or informal). Strong analytical skills and attention to detail. Exceptional time management within a dynamic environment. Salary: Circa £40,000 per annum Location: London, hybrid working, 3 day a week in the office Contract type: permanent, full- time, Closing date: Friday 20th March at 9am Interview: 1st round 24th March via Teams 2nd round w/c 30th March Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Mar 03, 2026
Full time
Harris Hill are delighted to be working with a wonderful charity to recruit for the Public Fundraising Manager in order to raise the charity profile, expanding their grassroots support base, and delivering exceptional standards of donor care. Working in close partnership with Marketing team, you will lead on challenge events and community fundraising, individual giving, in memory and legacy fundraising, Key Responsibilities Develop and deliver short, medium and long-term public fundraising plans and budgets, monitoring income and expenditure. Oversee the creation and evolution of fundraising products and propositions to ensure strong ROI and audience resonance. Champion public fundraising within integrated campaigns, maximising predictable, unrestricted income through regular giving, in memory and legacy programmes. Lead individual giving activity, including online appeals, Christmas appeal and auction, with a strong focus on stewardship and retention. Plan and deliver an annual cycle of supporter communications, including appeals, newsletters and impact reporting. Optimise third party and online fundraising channels (including Facebook and Instagram). Lead the legacy programme, embedding gifts in wills messaging across the organisation. Support families to fundraise with care, professionalism and sensitivity. Grow income from grassroots and community organisations (schools, faith groups, golf clubs and more), focusing on £1k £5k opportunities. Manage and develop the challenge events portfolio (e.g. Hackney Half, London Landmarks, Royal Parks, London Marathon), ensuring excellent participant stewardship and maximum income. You will bring: Proven experience delivering short, medium and long-term fundraising plans and budgets. Experience in at least one key public fundraising area (individual giving, challenge events, community fundraising, legacy or in memory). Strong relationship building skills with high emotional intelligence. A creative, growth oriented and commercially minded approach. Excellent written and verbal communication skills, including crafting compelling impact stories. CRM experience (e.g. Donorfy or similar). Line management experience (formal or informal). Strong analytical skills and attention to detail. Exceptional time management within a dynamic environment. Salary: Circa £40,000 per annum Location: London, hybrid working, 3 day a week in the office Contract type: permanent, full- time, Closing date: Friday 20th March at 9am Interview: 1st round 24th March via Teams 2nd round w/c 30th March Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As Senior Propositions Manager - Mid Market & Enterprise, you will lead the development, management, and evolution of propositions for enterprise customers. You will collaborate across a complex matrix organisation to understand customer needs, identify commercial opportunities, and shape compelling, value-driven propositions What you'll do : Proposition strategy: Lead the identification and development of new proposition opportunities for enterprise customers, spanning connectivity solutions including broadband, dedicated internet access (DIA), public WiFi , SD-WAN and associated professional services. Develop and own the roadmap, strategy and business cases for new propositions and marketing investments, underpinned by robust insight and data, and aligned to the L ong R ange P lan (LRP) and annual operating plan. Leverage customer, competitor, trading and market insight to develop differentiated, market-leading propositions that strengthen Sky Business's competitive advantage and drive growth in the enterprise segment. Partner with Commercial and Pricing teams to define pricing strategy and provide clear commercial guidance for the proposition and wider enterprise category portfolio Collaborate with Marketing, Sales, Product and Programme teams to successfully bring propositions to market and ensure delivery of the intended customer and commercial outcomes Develop and own a forward-looking view of the evolving market landscape, shaping proposition positioning to unlock new revenue streams and drive ARPU growth What you'll bring : Proven, recent experience within a UK telecommunications proposition or commercial role focused on enterprise customers , with recognised expertise and strong knowledge of the wider B2B market landscape. A creative yet pragmatic thinker, capable of generating ideas that both delight customers and are commercially viable and technically feasible Strong numeracy and commercial acumen, able to assess market opportunity in terms of volume, pricing, revenue and profit, and to design effective pricing and packaging strategies. Expert in leveraging customer insight, with the ability to synthesise diverse data sources into clear, compelling and actionable recommendations that drive informed decision-making . Team overview : Sky Business Sky Business is the business-to-business division of Sky. No matter their size or sector, we keep businesses connected and customers entertained with our next generation network and unrivalled sports and entertainment. With an exciting, fast-paced environment, we're looking for exceptional people, who are restless to innovate and build the future, helping Sky Business and our customers to grow. And with the support of a truly trusting and collaborative team, you'll grow alongside our business. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Osterley is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As Senior Propositions Manager - Mid Market & Enterprise, you will lead the development, management, and evolution of propositions for enterprise customers. You will collaborate across a complex matrix organisation to understand customer needs, identify commercial opportunities, and shape compelling, value-driven propositions What you'll do : Proposition strategy: Lead the identification and development of new proposition opportunities for enterprise customers, spanning connectivity solutions including broadband, dedicated internet access (DIA), public WiFi , SD-WAN and associated professional services. Develop and own the roadmap, strategy and business cases for new propositions and marketing investments, underpinned by robust insight and data, and aligned to the L ong R ange P lan (LRP) and annual operating plan. Leverage customer, competitor, trading and market insight to develop differentiated, market-leading propositions that strengthen Sky Business's competitive advantage and drive growth in the enterprise segment. Partner with Commercial and Pricing teams to define pricing strategy and provide clear commercial guidance for the proposition and wider enterprise category portfolio Collaborate with Marketing, Sales, Product and Programme teams to successfully bring propositions to market and ensure delivery of the intended customer and commercial outcomes Develop and own a forward-looking view of the evolving market landscape, shaping proposition positioning to unlock new revenue streams and drive ARPU growth What you'll bring : Proven, recent experience within a UK telecommunications proposition or commercial role focused on enterprise customers , with recognised expertise and strong knowledge of the wider B2B market landscape. A creative yet pragmatic thinker, capable of generating ideas that both delight customers and are commercially viable and technically feasible Strong numeracy and commercial acumen, able to assess market opportunity in terms of volume, pricing, revenue and profit, and to design effective pricing and packaging strategies. Expert in leveraging customer insight, with the ability to synthesise diverse data sources into clear, compelling and actionable recommendations that drive informed decision-making . Team overview : Sky Business Sky Business is the business-to-business division of Sky. No matter their size or sector, we keep businesses connected and customers entertained with our next generation network and unrivalled sports and entertainment. With an exciting, fast-paced environment, we're looking for exceptional people, who are restless to innovate and build the future, helping Sky Business and our customers to grow. And with the support of a truly trusting and collaborative team, you'll grow alongside our business. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Osterley is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
# Job Title: # Global Segment Leader - Agriculture# Summary: In this role, you will lead Momentive's global Agriculture segment-setting the vision, shaping the strategy, and driving the growth agenda for a business with significant market potential. You will take ownership of the segment's direction, partnering across commercial, marketing, R&D, and operations to turn strategy into results. You will drive new business development, marketing excellence, innovation, and cross functional alignment to achieve key performance targets, including Segment EBITDA, NPI performance, annual AOP commitments, and the 5 year growth plan. We are open to considering candidates in various locations for this role.# Responsibilities Include: Segment Strategy & Growth Develop and execute a global segment strategy Grow the segment through new business development, share expansion, new product introductions, and application development. Define go-to-market strategy and value propositions enabling profitable growth. Discover the voice of the customer and market intelligence to identify and qualify growth and innovation opportunities aligned with global and regional trends. Lead strategic growth programs Define and drive the segment innovation strategy Define segment marcom strategy and drive demand generation activities. Commercial & Customer Partnership Establish relationships with new accounts, define and drive new growth opportunities in close partnership with ADEs, Technology, and Sales. Provide Global Account Leadership to ensure global account management in line with the global segment strategy. Closely align with Segment Sales Leaders on AOP, regional sales targets, and strategy execution. Collaborates with the GBL, Segment Sales Leaders, and product manager to set the pricing strategy for the segment. Application & Technical Enablement Lead Field Marketing, Technology, and Application Development teams to drive growth through new applications and new product innovation. Ensure regional readiness for product launches and technical support Drive strategic marketing rigor to bring differentiated solutions and strong value propositions to the market. Cross-Functional Integration Collaborate cross-functionally to drive profitable growth for the segment. Partner with operations, supply-chain, and procurement to optimize global supply chains to ensure capacity for growth, and on-time delivery with minimal lead times, costs, and working capital. Partner with product stewardship to develop and execute a proactive regulatory strategy to support the growth of the segment Partner with marketing communications to develop and execute promotional strategy and tactics. Lead operating rhythms and utilize digital tools to drive execution. Represent the segment in business reviews and planning cycles Leadership & Talent Development Build and develop high-performing, engaged teams Drive succession planning and organizational evolution Foster a culture of accountability, collaboration, and continuous improvement# Qualifications: The following are required for the role Bachelor's degree in Business, Engineering, Marketing, or a related field, or an equivalent combination of education and experience. 10 years of commercial/business leadership experience Working knowledge of Ag market trends, customers, and technologies. Expertise in Agricultural Adjuvants and crop protection applications Proven strategic planning and execution capabilities Strong interpersonal, communication, and executive presentation skills Experience with P&L, forecasting, and ROI-based decision-making The following are preferred for the role 10 years of experience in the Agricultural Crop Protection or Agricultural Adjuvant Industries. MBA or Master's in a related field Marketing competencies and experience should include: Strategic Marketing, Value Proposition development, Market Segmentation, and New Product Launches. Experience with global teams and cross-regional collaboration Familiarity with MGPP, DFV, and strategic marketing frameworks A proven track record of delivering growth in the Agricultural Adjuvant Industry.# What We Offer: At Momentive, we value your well-being and offer competitive total rewards and development programs. Our inclusive culture fosters a strong sense of belonging and provides diverse career opportunities to help you unleash your full potential. Together, through innovative problem-solving and collaboration, we strive to create sustainable solutions that make a meaningful impact.Join our Momentive team to open a bright future. Momentive is a premier global advanced materials company with a cutting-edge focus on silicones and specialty products. We deliver solutions designed to help propel our customer's products forward-products that have a profound impact on all aspects of life, around the clock and from living rooms to outer space. With every innovation, Momentive creates a more sustainable future. Our vast product portfolio is made up of advanced silicones and specialty solutions that play an essential role in driving performance across a multitude of industries, including agriculture, automotive, aerospace, electronics, energy, healthcare, personal care, consumer products, building and construction, and more.Momentive believes a diverse workforce empowers our people, strengthens our business, and contributes to a sustainable world. We are proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any characteristic protected by law.To be considered for this position candidates are required to submit an application for employment and be of legal working age as defined by local law. An offer may be conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations. Note to third parties: Momentive is not seeking or accepting any unsolicited assistance from search and selection firms or employment agencies at this time. Join the Momentive Talent Community to receive alerts regarding specific opportunities matching your career interests. to create an account or login to your profile.
Mar 02, 2026
Full time
# Job Title: # Global Segment Leader - Agriculture# Summary: In this role, you will lead Momentive's global Agriculture segment-setting the vision, shaping the strategy, and driving the growth agenda for a business with significant market potential. You will take ownership of the segment's direction, partnering across commercial, marketing, R&D, and operations to turn strategy into results. You will drive new business development, marketing excellence, innovation, and cross functional alignment to achieve key performance targets, including Segment EBITDA, NPI performance, annual AOP commitments, and the 5 year growth plan. We are open to considering candidates in various locations for this role.# Responsibilities Include: Segment Strategy & Growth Develop and execute a global segment strategy Grow the segment through new business development, share expansion, new product introductions, and application development. Define go-to-market strategy and value propositions enabling profitable growth. Discover the voice of the customer and market intelligence to identify and qualify growth and innovation opportunities aligned with global and regional trends. Lead strategic growth programs Define and drive the segment innovation strategy Define segment marcom strategy and drive demand generation activities. Commercial & Customer Partnership Establish relationships with new accounts, define and drive new growth opportunities in close partnership with ADEs, Technology, and Sales. Provide Global Account Leadership to ensure global account management in line with the global segment strategy. Closely align with Segment Sales Leaders on AOP, regional sales targets, and strategy execution. Collaborates with the GBL, Segment Sales Leaders, and product manager to set the pricing strategy for the segment. Application & Technical Enablement Lead Field Marketing, Technology, and Application Development teams to drive growth through new applications and new product innovation. Ensure regional readiness for product launches and technical support Drive strategic marketing rigor to bring differentiated solutions and strong value propositions to the market. Cross-Functional Integration Collaborate cross-functionally to drive profitable growth for the segment. Partner with operations, supply-chain, and procurement to optimize global supply chains to ensure capacity for growth, and on-time delivery with minimal lead times, costs, and working capital. Partner with product stewardship to develop and execute a proactive regulatory strategy to support the growth of the segment Partner with marketing communications to develop and execute promotional strategy and tactics. Lead operating rhythms and utilize digital tools to drive execution. Represent the segment in business reviews and planning cycles Leadership & Talent Development Build and develop high-performing, engaged teams Drive succession planning and organizational evolution Foster a culture of accountability, collaboration, and continuous improvement# Qualifications: The following are required for the role Bachelor's degree in Business, Engineering, Marketing, or a related field, or an equivalent combination of education and experience. 10 years of commercial/business leadership experience Working knowledge of Ag market trends, customers, and technologies. Expertise in Agricultural Adjuvants and crop protection applications Proven strategic planning and execution capabilities Strong interpersonal, communication, and executive presentation skills Experience with P&L, forecasting, and ROI-based decision-making The following are preferred for the role 10 years of experience in the Agricultural Crop Protection or Agricultural Adjuvant Industries. MBA or Master's in a related field Marketing competencies and experience should include: Strategic Marketing, Value Proposition development, Market Segmentation, and New Product Launches. Experience with global teams and cross-regional collaboration Familiarity with MGPP, DFV, and strategic marketing frameworks A proven track record of delivering growth in the Agricultural Adjuvant Industry.# What We Offer: At Momentive, we value your well-being and offer competitive total rewards and development programs. Our inclusive culture fosters a strong sense of belonging and provides diverse career opportunities to help you unleash your full potential. Together, through innovative problem-solving and collaboration, we strive to create sustainable solutions that make a meaningful impact.Join our Momentive team to open a bright future. Momentive is a premier global advanced materials company with a cutting-edge focus on silicones and specialty products. We deliver solutions designed to help propel our customer's products forward-products that have a profound impact on all aspects of life, around the clock and from living rooms to outer space. With every innovation, Momentive creates a more sustainable future. Our vast product portfolio is made up of advanced silicones and specialty solutions that play an essential role in driving performance across a multitude of industries, including agriculture, automotive, aerospace, electronics, energy, healthcare, personal care, consumer products, building and construction, and more.Momentive believes a diverse workforce empowers our people, strengthens our business, and contributes to a sustainable world. We are proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any characteristic protected by law.To be considered for this position candidates are required to submit an application for employment and be of legal working age as defined by local law. An offer may be conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations. Note to third parties: Momentive is not seeking or accepting any unsolicited assistance from search and selection firms or employment agencies at this time. Join the Momentive Talent Community to receive alerts regarding specific opportunities matching your career interests. to create an account or login to your profile.
About Cognizant Consulting Cognizant Consulting is more than Cognizant's consulting practice-we're a global community of 5,000+ experts dedicated to helping clients reimagine their business. By combining deep industry expertise with advanced technology advisory capabilities, we help Global 2000 organisations drive transformation, unlock value, and compete in a rapidly evolving digital landscape. We're now seeking a senior consulting leader to accelerate growth and shape the future of manufacturing and industrial transformation. About the role As a Senior Manager - Manufacturing Consulting, you will make an impact by driving growth, shaping major transformation programmes, and influencing executive strategy across manufacturing and industrial clients. You will lead large pursuits, oversee complex engagement portfolios, and build differentiated offerings that strengthen Cognizant's market position. This role sits at the intersection of client advisory, commercial leadership, and practice development, with significant influence across clients, teams, and partners. In this role, you will: Serve as a trusted advisor to C suite and senior executives, shaping enterprise level strategies and transformation roadmaps Lead multiple, large scale transformation programmes, providing governance oversight, risk management, and delivery assurance Drive business development and deal shaping, leading major pursuits, crafting compelling value propositions, and positioning Cognizant as a strategic partner Build and evolve practice offerings, including frameworks, accelerators, and industry specific solutions Lead, mentor, and develop senior consulting talent, driving performance culture, workforce planning, and long term capability growth Work model We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position, requiring time in a client or Cognizant office in London. The working arrangements for this role are accurate as of the date of posting and may change based on project and client requirements. We will always be clear about role expectations. What you must have to be considered: Extensive experience leading large scale transformation programmes within manufacturing or industrial sectors Deep sector expertise across the manufacturing value chain, with strong capability in areas such as operations, supply chain, B2B commerce, or sales and marketing Proven commercial leadership and deal shaping capability, including major pursuits and account growthExcellent executive level communication and influencing skills Demonstrated ability to lead large, multi disciplinary consulting teams Strong understanding of enterprise platforms and AI enabled transformation, including SAP, Salesforce, ServiceNow, or Microsoft Dynamics Agile Product Owner, Scrum Master, or equivalent Agile certification These will help you succeed: Public speaking experience and published thought leadership (articles, whitepapers, conference presentations) Experience working within partner ecosystems and co innovation models Established relationships with senior manufacturing stakeholders in the UK market A strong point of view on AI, automation, and next generation manufacturing operations We're excited to meet senior consulting leaders who thrive in complex environments, enjoy shaping market leading transformation agendas, and are motivated to build lasting impact for manufacturing clients and teams.
Mar 02, 2026
Full time
About Cognizant Consulting Cognizant Consulting is more than Cognizant's consulting practice-we're a global community of 5,000+ experts dedicated to helping clients reimagine their business. By combining deep industry expertise with advanced technology advisory capabilities, we help Global 2000 organisations drive transformation, unlock value, and compete in a rapidly evolving digital landscape. We're now seeking a senior consulting leader to accelerate growth and shape the future of manufacturing and industrial transformation. About the role As a Senior Manager - Manufacturing Consulting, you will make an impact by driving growth, shaping major transformation programmes, and influencing executive strategy across manufacturing and industrial clients. You will lead large pursuits, oversee complex engagement portfolios, and build differentiated offerings that strengthen Cognizant's market position. This role sits at the intersection of client advisory, commercial leadership, and practice development, with significant influence across clients, teams, and partners. In this role, you will: Serve as a trusted advisor to C suite and senior executives, shaping enterprise level strategies and transformation roadmaps Lead multiple, large scale transformation programmes, providing governance oversight, risk management, and delivery assurance Drive business development and deal shaping, leading major pursuits, crafting compelling value propositions, and positioning Cognizant as a strategic partner Build and evolve practice offerings, including frameworks, accelerators, and industry specific solutions Lead, mentor, and develop senior consulting talent, driving performance culture, workforce planning, and long term capability growth Work model We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position, requiring time in a client or Cognizant office in London. The working arrangements for this role are accurate as of the date of posting and may change based on project and client requirements. We will always be clear about role expectations. What you must have to be considered: Extensive experience leading large scale transformation programmes within manufacturing or industrial sectors Deep sector expertise across the manufacturing value chain, with strong capability in areas such as operations, supply chain, B2B commerce, or sales and marketing Proven commercial leadership and deal shaping capability, including major pursuits and account growthExcellent executive level communication and influencing skills Demonstrated ability to lead large, multi disciplinary consulting teams Strong understanding of enterprise platforms and AI enabled transformation, including SAP, Salesforce, ServiceNow, or Microsoft Dynamics Agile Product Owner, Scrum Master, or equivalent Agile certification These will help you succeed: Public speaking experience and published thought leadership (articles, whitepapers, conference presentations) Experience working within partner ecosystems and co innovation models Established relationships with senior manufacturing stakeholders in the UK market A strong point of view on AI, automation, and next generation manufacturing operations We're excited to meet senior consulting leaders who thrive in complex environments, enjoy shaping market leading transformation agendas, and are motivated to build lasting impact for manufacturing clients and teams.
Join our team at Heythrop Park, part of the Warner Hotels Group. This 311-bedroom hotel with two theatres, a spa, and three restaurants is set within 440 acres of parkland in the heart of the Cotswolds. Looking to take the next step in your career? At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here, you'refree to be yourself, make an impact, and thrive in a tight-knit team that createstruly uniqueguest experiences. At Warner Hotels,we'remore than just a place to stay,we'rea place where guests come to make memories, discover new experiences, and feeltruly caredfor. As Head of Operations,you'llplay a crucial role in bringing that magic to life. Role Purpose: The Head of Operations leads all front and back-of-house functions to deliver seamless guest experiences across Reception, Leisure, Spa, Housekeeping, Entertainment, and Nights teams. With a Guest Hearted approach, the role ensures service excellence while driving commercial performance through effective sales execution and collaboration with HUB teams. By applying Limitless Thinking, the Head of Operationsidentifiesefficiencies, pilots new initiatives, and elevates leisure and entertainment propositions to meet brand standards and guest expectations. The position owns its impact by maintainingcompliance, safeguarding and reputation through complaint resolution, whilst balancing labour costs with operational quality. Success is achieved by winning as one, recruiting, developing, and inspiring teams, fostering collaboration, and deputising for senior leaders to ensure business continuity. Distinctive in scope, the role combines daily operational delivery with strategic improvement to secure both immediate service excellence and long-term growth. Responsibilities: Operational delivery: Oversee day-to-day operations across reception, leisure club, spa, housekeeping, entertainment, and nights team; ensure seamless guest arrival, check-in, and service delivery across alltouch-points. Sales and commercial execution: Drive on-site sales performance across leisure, spa, and entertainment; implement hotel-specific propositions and external marketing initiatives in partnership with HUB teams to maximise revenue. Entertainment and leisure leadership: Provide oversight of entertainment delivery and calendar development; ensure leisure club and spa operations (including memberships and day spa services) are executed to brand standards and guest expectations. Housekeeping and nights management: Lead and quality assure housekeeping operations and nights team delivery; maintain service standards, guest satisfaction, and operational efficiency across both functions. Labour and rota management: Forecast and produce efficient rotas across reception, leisure, spa, housekeeping, entertainment, and nights; control labourspend while maintaining required cover to deliver service excellence. Guest experience and complaint resolution: Monitor and enhance arrival, check-in, and post-stay guest experiences; lead complaint handling and feedback resolution to protect reputation and drive loyalty. Compliance and safety: Ensure 100% adherence to health and safety requirements across all operational departments; oversee leisure audits including lifeguard compliance, paperwork, and administration. People management and retention: Recruit, train, develop, and performance manage team members across all operational departments; foster teamwork, morale, and succession planning tomaintainengagement and retention. Deputising and collaboration: Undertake Duty Management shifts, manage rotas, and deputise for senior leaders and the General Manager whenrequired; collaborate closely with HUB teams, Sales, Events, HR, and Marketing to maintain brand standards and business continuity. Continuous improvement and strategy: Identify operational efficiencies and service improvements across leisure, spa, reception, and housekeeping; pilot commercial and guest experience initiatives to scale successful practices within Head Office parameters. Governance: Operate within approved financial sign-off limits and procurement processes; elevate issues outside delegated authority to the General Manager. Behaviours and Essential Skills Makes choices that prioritise guest needs and champions a culture of warm, effortless service across all operational teams. Anticipates guest pain points, removes friction from thearrival to departurejourney, and continuously elevates service standards. Identifies opportunities, efficiencies, and innovations across leisure, spa, entertainment, reception operations; confidently tests and pilotesnew ideas. Owns the operational P&L, revenue performance, labour control, and local sales execution, making balanced decisions that protect both guest experience and commercial outcomes. Applies strong understanding of front desk, housekeeping, nights, leisure, spa, entertainment operations to maintain brand standards and seamless daily delivery. Uses systems insights, guest data, and operational metrics to inform decisions on staffing, experience, and commercial performance. Maintains full accountability for health & safety, safeguarding, licensing, audit readiness, and operational risk across all departments. Coaches, motivates, and inspires large, multidisciplinary teams; builds succession strength and nurtures future leaders. Works effectively with HUB teams and onsite leaders, breaking down silos to deliver consistent brand standards, seamless operations, and joined updecision making. Creates an engaged,high performing environment rooted in teamwork, positive behaviours, and clear communication embodying "WinAsOne" every day. Experience in Reception / Front Desk manager role in high occupancy hotel environment Proventrack recordof managing large bedroom operations and supporting full site operational delivery. Experience managing OTA relationships and distribution performance. Ready to discover your glow? Be part of something more than a hotel - where your personality shines and your ideas matter. Inclusion Statement Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: emailprotected Please note: Unsolicited CV's from agencies will not be considered.
Mar 02, 2026
Full time
Join our team at Heythrop Park, part of the Warner Hotels Group. This 311-bedroom hotel with two theatres, a spa, and three restaurants is set within 440 acres of parkland in the heart of the Cotswolds. Looking to take the next step in your career? At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here, you'refree to be yourself, make an impact, and thrive in a tight-knit team that createstruly uniqueguest experiences. At Warner Hotels,we'remore than just a place to stay,we'rea place where guests come to make memories, discover new experiences, and feeltruly caredfor. As Head of Operations,you'llplay a crucial role in bringing that magic to life. Role Purpose: The Head of Operations leads all front and back-of-house functions to deliver seamless guest experiences across Reception, Leisure, Spa, Housekeeping, Entertainment, and Nights teams. With a Guest Hearted approach, the role ensures service excellence while driving commercial performance through effective sales execution and collaboration with HUB teams. By applying Limitless Thinking, the Head of Operationsidentifiesefficiencies, pilots new initiatives, and elevates leisure and entertainment propositions to meet brand standards and guest expectations. The position owns its impact by maintainingcompliance, safeguarding and reputation through complaint resolution, whilst balancing labour costs with operational quality. Success is achieved by winning as one, recruiting, developing, and inspiring teams, fostering collaboration, and deputising for senior leaders to ensure business continuity. Distinctive in scope, the role combines daily operational delivery with strategic improvement to secure both immediate service excellence and long-term growth. Responsibilities: Operational delivery: Oversee day-to-day operations across reception, leisure club, spa, housekeeping, entertainment, and nights team; ensure seamless guest arrival, check-in, and service delivery across alltouch-points. Sales and commercial execution: Drive on-site sales performance across leisure, spa, and entertainment; implement hotel-specific propositions and external marketing initiatives in partnership with HUB teams to maximise revenue. Entertainment and leisure leadership: Provide oversight of entertainment delivery and calendar development; ensure leisure club and spa operations (including memberships and day spa services) are executed to brand standards and guest expectations. Housekeeping and nights management: Lead and quality assure housekeeping operations and nights team delivery; maintain service standards, guest satisfaction, and operational efficiency across both functions. Labour and rota management: Forecast and produce efficient rotas across reception, leisure, spa, housekeeping, entertainment, and nights; control labourspend while maintaining required cover to deliver service excellence. Guest experience and complaint resolution: Monitor and enhance arrival, check-in, and post-stay guest experiences; lead complaint handling and feedback resolution to protect reputation and drive loyalty. Compliance and safety: Ensure 100% adherence to health and safety requirements across all operational departments; oversee leisure audits including lifeguard compliance, paperwork, and administration. People management and retention: Recruit, train, develop, and performance manage team members across all operational departments; foster teamwork, morale, and succession planning tomaintainengagement and retention. Deputising and collaboration: Undertake Duty Management shifts, manage rotas, and deputise for senior leaders and the General Manager whenrequired; collaborate closely with HUB teams, Sales, Events, HR, and Marketing to maintain brand standards and business continuity. Continuous improvement and strategy: Identify operational efficiencies and service improvements across leisure, spa, reception, and housekeeping; pilot commercial and guest experience initiatives to scale successful practices within Head Office parameters. Governance: Operate within approved financial sign-off limits and procurement processes; elevate issues outside delegated authority to the General Manager. Behaviours and Essential Skills Makes choices that prioritise guest needs and champions a culture of warm, effortless service across all operational teams. Anticipates guest pain points, removes friction from thearrival to departurejourney, and continuously elevates service standards. Identifies opportunities, efficiencies, and innovations across leisure, spa, entertainment, reception operations; confidently tests and pilotesnew ideas. Owns the operational P&L, revenue performance, labour control, and local sales execution, making balanced decisions that protect both guest experience and commercial outcomes. Applies strong understanding of front desk, housekeeping, nights, leisure, spa, entertainment operations to maintain brand standards and seamless daily delivery. Uses systems insights, guest data, and operational metrics to inform decisions on staffing, experience, and commercial performance. Maintains full accountability for health & safety, safeguarding, licensing, audit readiness, and operational risk across all departments. Coaches, motivates, and inspires large, multidisciplinary teams; builds succession strength and nurtures future leaders. Works effectively with HUB teams and onsite leaders, breaking down silos to deliver consistent brand standards, seamless operations, and joined updecision making. Creates an engaged,high performing environment rooted in teamwork, positive behaviours, and clear communication embodying "WinAsOne" every day. Experience in Reception / Front Desk manager role in high occupancy hotel environment Proventrack recordof managing large bedroom operations and supporting full site operational delivery. Experience managing OTA relationships and distribution performance. Ready to discover your glow? Be part of something more than a hotel - where your personality shines and your ideas matter. Inclusion Statement Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: emailprotected Please note: Unsolicited CV's from agencies will not be considered.
About the opportunity Contentful is a leading intelligent composable content platform that has evolved from a pioneer in headless CMS into a comprehensive Digital Experience Platform (DXP) for the modern enterprise. By decoupling content from its presentation layer, Contentful enables more than 4,200 organizations-including 30% of the Fortune 500-to create, manage, and deliver seamless digital experiences across any channel, from mobile apps and websites to voice assistants and digital signage. Contentful provides native AI and real-time personalization to help brand, marketing, and engineering teams collaborate more effectively and scale their digital footprints without the constraints of traditional, monolithic systems. The Role The Director of Product Marketing is the primary strategist for our market positioning and the arbiter of our competitive standards. Reporting to the VP of Product Marketing, you serve as the bridge between high-level brand vision and the granular reality of the product roadmap. You don't just observe the market; you identify strategic gaps to out-position the competition and codify the technical logic that establishes our platform as the benchmark for the modern DXP and CMS categories. You own the translation layer between Product Development and the market, possessing the technical depth and knowledge of buyer personas to feel equally comfortable building architectural frameworks for a CTO or crafting a strategic vision to justify enterprise value to a CMO. By synthesizing market intelligence into actionable requirements, you actively shape the product roadmap and turn complex technical milestones into a visionary narrative for the world's most sophisticated enterprises. As a player/coach for a distributed US/EMEA team, you are as comfortable brainstorming five-year category shifts with the VP of Product Marketing as you are line-editing a practitioner-level technical blog. You elevate your team's technical acumen by teaching them how to find the 'human story' inside a technical feature. What to expect? Positioning & Messaging: Own the master product messaging and positioning frameworks for the products that define our business. You ensure that our platform is not viewed as a mere utility, but as a critical strategic investment for digital transformation. Prod Dev Collaboration: Act as the primary liaison to the Product Management organization. You will work in tight coordination with product leaders to ensure the roadmap is influenced by market needs and that technical milestones are translated into high-impact value propositions. Cross-functional Collaboration: Serve as the narrative connective tissue between Product, Sales, Analyst Relations, and Corporate Marketing teams. You will collaborate with the Director of Go-To-Market Product Marketing to ensure the core messaging is successfully integrated into global campaigns, enablement, and sales motions. Creation of Product Marketing Artifacts: Personally, and with the team, develop and maintain the foundational assets that represent our business, including core corporate decks and platform-level narratives. You ensure that the company's most visible materials are accurate and compelling. Team Leadership: Direct a high-performing Core PMM team across multiple time zones, including actively investing in your team's growth, delivering thoughtful feedback and elevating their ability to operate with both technical depth and executive-level clarity. This position is remote, but expected to travel to the Berlin office at least once per quarter. What you need to be successful? At least 8 - 10 years of experience in Product Marketing or a related strategic function within B2B SaaS, and 3-5 years of experience leading a team. Direct experience in CMS, DXP, or Personalization technology is highly preferred. Exceptional Communication: You are a gifted writer and an accomplished public speaker. You possess the presence to influence C-level stakeholders and the technical depth to earn the respect of product architects. Instructional Management Style: You have a proven track record of managing global teams (US and EMEA) and a passion for mentoring. You enjoy the process of reviewing work and coaching your team to achieve a higher standard of output. Technical Acumen: You possess hands-on fluency in modern software architecture. You can read API documentation and credibly challenge product and engineering partners while shaping external narratives around headless configurations and composable digital ecosystems. You can explain the "how" just as well as the "why." Judgment and Precision: You have a refined sense of timing and tone, knowing exactly how to adjust a message based on market shifts or the specific needs of an analyst or enterprise buyer. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Feb 28, 2026
Full time
About the opportunity Contentful is a leading intelligent composable content platform that has evolved from a pioneer in headless CMS into a comprehensive Digital Experience Platform (DXP) for the modern enterprise. By decoupling content from its presentation layer, Contentful enables more than 4,200 organizations-including 30% of the Fortune 500-to create, manage, and deliver seamless digital experiences across any channel, from mobile apps and websites to voice assistants and digital signage. Contentful provides native AI and real-time personalization to help brand, marketing, and engineering teams collaborate more effectively and scale their digital footprints without the constraints of traditional, monolithic systems. The Role The Director of Product Marketing is the primary strategist for our market positioning and the arbiter of our competitive standards. Reporting to the VP of Product Marketing, you serve as the bridge between high-level brand vision and the granular reality of the product roadmap. You don't just observe the market; you identify strategic gaps to out-position the competition and codify the technical logic that establishes our platform as the benchmark for the modern DXP and CMS categories. You own the translation layer between Product Development and the market, possessing the technical depth and knowledge of buyer personas to feel equally comfortable building architectural frameworks for a CTO or crafting a strategic vision to justify enterprise value to a CMO. By synthesizing market intelligence into actionable requirements, you actively shape the product roadmap and turn complex technical milestones into a visionary narrative for the world's most sophisticated enterprises. As a player/coach for a distributed US/EMEA team, you are as comfortable brainstorming five-year category shifts with the VP of Product Marketing as you are line-editing a practitioner-level technical blog. You elevate your team's technical acumen by teaching them how to find the 'human story' inside a technical feature. What to expect? Positioning & Messaging: Own the master product messaging and positioning frameworks for the products that define our business. You ensure that our platform is not viewed as a mere utility, but as a critical strategic investment for digital transformation. Prod Dev Collaboration: Act as the primary liaison to the Product Management organization. You will work in tight coordination with product leaders to ensure the roadmap is influenced by market needs and that technical milestones are translated into high-impact value propositions. Cross-functional Collaboration: Serve as the narrative connective tissue between Product, Sales, Analyst Relations, and Corporate Marketing teams. You will collaborate with the Director of Go-To-Market Product Marketing to ensure the core messaging is successfully integrated into global campaigns, enablement, and sales motions. Creation of Product Marketing Artifacts: Personally, and with the team, develop and maintain the foundational assets that represent our business, including core corporate decks and platform-level narratives. You ensure that the company's most visible materials are accurate and compelling. Team Leadership: Direct a high-performing Core PMM team across multiple time zones, including actively investing in your team's growth, delivering thoughtful feedback and elevating their ability to operate with both technical depth and executive-level clarity. This position is remote, but expected to travel to the Berlin office at least once per quarter. What you need to be successful? At least 8 - 10 years of experience in Product Marketing or a related strategic function within B2B SaaS, and 3-5 years of experience leading a team. Direct experience in CMS, DXP, or Personalization technology is highly preferred. Exceptional Communication: You are a gifted writer and an accomplished public speaker. You possess the presence to influence C-level stakeholders and the technical depth to earn the respect of product architects. Instructional Management Style: You have a proven track record of managing global teams (US and EMEA) and a passion for mentoring. You enjoy the process of reviewing work and coaching your team to achieve a higher standard of output. Technical Acumen: You possess hands-on fluency in modern software architecture. You can read API documentation and credibly challenge product and engineering partners while shaping external narratives around headless configurations and composable digital ecosystems. You can explain the "how" just as well as the "why." Judgment and Precision: You have a refined sense of timing and tone, knowing exactly how to adjust a message based on market shifts or the specific needs of an analyst or enterprise buyer. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Inspire Resourcing are currently recruiting a Bid Manager on behalf of our client in Mansfield. As a Bid Manager in our Group Sales and Marketing team, you ll play a crucial role in securing new business opportunities and driving company growth. This position requires strategic thinking, excellent communication skills, and, ideally, an understanding of the marketing services industry. Working within a dynamic, fast-paced environment, you will be responsible for crafting compelling bid and proposal responses, managing deadlines, and ensuring all submissions meet the highest standards. Collaborating closely with internal stakeholders, you ll create compelling, tailored responses that address client needs and align with company goals. Key responsibilities Bid management: lead the end-to-end bid process from qualification to submission and feedback . Bid strategy: develop and execute winning bid strategies that align with marketing services proposition, client requirements and market trends. Stakeholder collaboration: work closely with cross-functional teams to ensure all aspects of a bid are addressed. Response production: write, edit and proof compelling responses for a wide-ranging business audience, tailoring content as needed to the client, sector and service. Resource management: manage bidding resources and timelines to ensure on-time and high-quality proposal submissions. Market research: stay informed about key propositions and new service launches, along with UK marketing services and competitor developments to inform bid strategies. Continuous improvement: maintain and enhance our Bid & Marketing library and continuously refine bid processes, Reporting: Provide MI reporting on bid activity levels, results and resourcing . Qualifications and skills required Proven experience in bid management, preferably within marketing services or other private-sector industries Strong understanding of private and public sector procurement processes Excellent written and verbal communication skills, with the ability to produce compelling proposals High attention to detail and ability to manage multiple bids simultaneously to tight deadlines Strong people skills with the ability to lead and motivate a cross-functional team Familiarity with marketing technologies, including the use of AI in bids, digital marketing strategies, and industry best practices Outstanding project management skills Essential skills Excellent writing and editing skills Ability to communicate and influence at a senior level A proactive, deadline-driven mindset with a passion for delivering high-quality work Creative and innovative thinking Ability to prioritise tasks and resources to manage multiple tenders simultaneously Highly proficient in MS Office, including SharePoint and familiarity with bid management tools Strong commercial awareness Desirable skills Qualified to degree/professional level. Familiar with the Adobe Creative Cloud suite of applications APMP qualified Knowledge of marketing and the marketing services sector
Feb 28, 2026
Full time
Inspire Resourcing are currently recruiting a Bid Manager on behalf of our client in Mansfield. As a Bid Manager in our Group Sales and Marketing team, you ll play a crucial role in securing new business opportunities and driving company growth. This position requires strategic thinking, excellent communication skills, and, ideally, an understanding of the marketing services industry. Working within a dynamic, fast-paced environment, you will be responsible for crafting compelling bid and proposal responses, managing deadlines, and ensuring all submissions meet the highest standards. Collaborating closely with internal stakeholders, you ll create compelling, tailored responses that address client needs and align with company goals. Key responsibilities Bid management: lead the end-to-end bid process from qualification to submission and feedback . Bid strategy: develop and execute winning bid strategies that align with marketing services proposition, client requirements and market trends. Stakeholder collaboration: work closely with cross-functional teams to ensure all aspects of a bid are addressed. Response production: write, edit and proof compelling responses for a wide-ranging business audience, tailoring content as needed to the client, sector and service. Resource management: manage bidding resources and timelines to ensure on-time and high-quality proposal submissions. Market research: stay informed about key propositions and new service launches, along with UK marketing services and competitor developments to inform bid strategies. Continuous improvement: maintain and enhance our Bid & Marketing library and continuously refine bid processes, Reporting: Provide MI reporting on bid activity levels, results and resourcing . Qualifications and skills required Proven experience in bid management, preferably within marketing services or other private-sector industries Strong understanding of private and public sector procurement processes Excellent written and verbal communication skills, with the ability to produce compelling proposals High attention to detail and ability to manage multiple bids simultaneously to tight deadlines Strong people skills with the ability to lead and motivate a cross-functional team Familiarity with marketing technologies, including the use of AI in bids, digital marketing strategies, and industry best practices Outstanding project management skills Essential skills Excellent writing and editing skills Ability to communicate and influence at a senior level A proactive, deadline-driven mindset with a passion for delivering high-quality work Creative and innovative thinking Ability to prioritise tasks and resources to manage multiple tenders simultaneously Highly proficient in MS Office, including SharePoint and familiarity with bid management tools Strong commercial awareness Desirable skills Qualified to degree/professional level. Familiar with the Adobe Creative Cloud suite of applications APMP qualified Knowledge of marketing and the marketing services sector
Join our team at Cricket St Thomas, part of the Warner Hotels Group. This 239 bedroom Grade II listed hotel with a theatre, spa, and restaurant is surrounded by 160 acres of parkland in the West Country. Looking to take the next step in your leisure career? At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here, you're free to be yourself, make an impact, and thrive in a tight knit team that creates truly unique guest experiences. At Warner Hotels, we're more than just a place to stay - we're a place where guests come to make memories, discover new experiences, and feel truly cared for. As Head of Operations, you'll play a crucial role in bringing that magic to life. Role Purpose The Head of Operations leads all front and back of house functions to deliver seamless guest experiences across Reception, Leisure, Spa, Housekeeping, Entertainment, and Nights teams. With a Guest Hearted approach, the role ensures service excellence while driving commercial performance through effective sales execution and collaboration with HUB teams. By applying Limitless Thinking, the Head of Operations identifies efficiencies, pilots new initiatives, and elevates leisure and entertainment propositions to meet brand standards and guest expectations. The position owns its impact by maintaining compliance, safeguarding reputation through complaint resolution, whilst balancing labour costs with operational quality. Success is achieved by winning as one, recruiting, developing, and inspiring teams, fostering collaboration, and deputising for senior leaders to ensure business continuity. Scope and Impact Distinctive in scope, the role combines daily operational delivery with strategic improvement to secure both immediate service excellence and long term growth. Responsibilities Operational delivery: Oversee day to day operations across reception, leisure club, spa, housekeeping, entertainment, and nights team; ensure seamless guest arrival, check in, and service delivery across all touch points. Sales and commercial execution: Drive on site sales performance across leisure, spa, and entertainment; implement hotel specific propositions and external marketing initiatives in partnership with HUB teams to maximise revenue. Entertainment and leisure leadership: Provide oversight of entertainment delivery and calendar development; ensure leisure club and spa operations (including memberships and day spa services) are executed to brand standards and guest expectations. Housekeeping and nights management: Lead and quality assure housekeeping operations and nights team delivery; maintain service standards, guest satisfaction, and operational efficiency across both functions. Labour and rota management: Forecast and produce efficient rotas across reception, leisure, spa, housekeeping, entertainment, and nights; control labour spend while maintaining required cover to deliver service excellence. Guest experience and complaint resolution: Monitor and enhance arrival, check in, and post stay guest experiences; lead complaint handling and feedback resolution to protect reputation and drive loyalty. Compliance and safety: Ensure 100% adherence to health and safety requirements across all operational departments; oversee leisure audits including lifeguard compliance, paperwork, and administration. People management and retention: Recruit, train, develop, and performance manage team members across all operational departments; foster teamwork, morale, and succession planning to maintain engagement and retention. Deputising and collaboration: Undertake Duty Management shifts, manage rotas, and deputise for senior leaders and the General Manager when required; collaborate closely with HUB teams, Sales, Events, HR, and Marketing to maintain brand standards and business continuity. Continuous improvement and strategy: Identify operational efficiencies and service improvements across leisure, spa, reception, and housekeeping; pilot commercial and guest experience initiatives to scale successful practices within Head Office parameters. Governance: Operate within approved financial sign off limits and procurement processes; escalates issues outside delegated authority to the General Manager. Behaviours and Essential Skills Makes choices that prioritise guest needs and champions a culture of warm, effortless service across all operational teams. Anticipates guest pain points, removes friction from the arrival to departure journey, and continuously elevates service standards. Identifies opportunities, efficiencies, and innovations across leisure, spa, entertainment, reception operations; confidently tests and pilots new ideas. Owns the operational P&L, revenue performance, labour control, and local sales execution, making balanced decisions that protect both guest experience and commercial outcomes. Applies strong understanding of front desk, housekeeping, nights, leisure, spa, entertainment operations to maintain brand standards and seamless daily delivery. Uses systems insights, guest data, and operational metrics to inform decisions on staffing, experience, and commercial performance. Maintains full accountability for health & safety, safeguarding, licensing, audit readiness, and operational risk across all departments. Coaches, motivates, and inspires large, multidisciplinary teams; builds succession strength and nurtures future leaders. Works effectively with HUB teams and onsite leaders, breaking down silos to deliver consistent brand standards, seamless operations, and joint up decision making. Creates an engaged, high performing environment rooted in teamwork, positive behaviours, and clear communication embodying "Win As One" every day. Essential Experience Experience in Reception / Front Desk manager role in high occupancy hotel environment Proven track record of managing large bedroom operations and supporting full site operational delivery. Experience managing OTA relationships and distribution performance. PPO experience desirable. Ready to discover your glow? Be part of something more than a hotel - where your personality shines and your ideas matter. Inclusion Statement Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part time or a job share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Please note: Unsolicited CVs from agencies will not be considered.
Feb 28, 2026
Full time
Join our team at Cricket St Thomas, part of the Warner Hotels Group. This 239 bedroom Grade II listed hotel with a theatre, spa, and restaurant is surrounded by 160 acres of parkland in the West Country. Looking to take the next step in your leisure career? At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here, you're free to be yourself, make an impact, and thrive in a tight knit team that creates truly unique guest experiences. At Warner Hotels, we're more than just a place to stay - we're a place where guests come to make memories, discover new experiences, and feel truly cared for. As Head of Operations, you'll play a crucial role in bringing that magic to life. Role Purpose The Head of Operations leads all front and back of house functions to deliver seamless guest experiences across Reception, Leisure, Spa, Housekeeping, Entertainment, and Nights teams. With a Guest Hearted approach, the role ensures service excellence while driving commercial performance through effective sales execution and collaboration with HUB teams. By applying Limitless Thinking, the Head of Operations identifies efficiencies, pilots new initiatives, and elevates leisure and entertainment propositions to meet brand standards and guest expectations. The position owns its impact by maintaining compliance, safeguarding reputation through complaint resolution, whilst balancing labour costs with operational quality. Success is achieved by winning as one, recruiting, developing, and inspiring teams, fostering collaboration, and deputising for senior leaders to ensure business continuity. Scope and Impact Distinctive in scope, the role combines daily operational delivery with strategic improvement to secure both immediate service excellence and long term growth. Responsibilities Operational delivery: Oversee day to day operations across reception, leisure club, spa, housekeeping, entertainment, and nights team; ensure seamless guest arrival, check in, and service delivery across all touch points. Sales and commercial execution: Drive on site sales performance across leisure, spa, and entertainment; implement hotel specific propositions and external marketing initiatives in partnership with HUB teams to maximise revenue. Entertainment and leisure leadership: Provide oversight of entertainment delivery and calendar development; ensure leisure club and spa operations (including memberships and day spa services) are executed to brand standards and guest expectations. Housekeeping and nights management: Lead and quality assure housekeeping operations and nights team delivery; maintain service standards, guest satisfaction, and operational efficiency across both functions. Labour and rota management: Forecast and produce efficient rotas across reception, leisure, spa, housekeeping, entertainment, and nights; control labour spend while maintaining required cover to deliver service excellence. Guest experience and complaint resolution: Monitor and enhance arrival, check in, and post stay guest experiences; lead complaint handling and feedback resolution to protect reputation and drive loyalty. Compliance and safety: Ensure 100% adherence to health and safety requirements across all operational departments; oversee leisure audits including lifeguard compliance, paperwork, and administration. People management and retention: Recruit, train, develop, and performance manage team members across all operational departments; foster teamwork, morale, and succession planning to maintain engagement and retention. Deputising and collaboration: Undertake Duty Management shifts, manage rotas, and deputise for senior leaders and the General Manager when required; collaborate closely with HUB teams, Sales, Events, HR, and Marketing to maintain brand standards and business continuity. Continuous improvement and strategy: Identify operational efficiencies and service improvements across leisure, spa, reception, and housekeeping; pilot commercial and guest experience initiatives to scale successful practices within Head Office parameters. Governance: Operate within approved financial sign off limits and procurement processes; escalates issues outside delegated authority to the General Manager. Behaviours and Essential Skills Makes choices that prioritise guest needs and champions a culture of warm, effortless service across all operational teams. Anticipates guest pain points, removes friction from the arrival to departure journey, and continuously elevates service standards. Identifies opportunities, efficiencies, and innovations across leisure, spa, entertainment, reception operations; confidently tests and pilots new ideas. Owns the operational P&L, revenue performance, labour control, and local sales execution, making balanced decisions that protect both guest experience and commercial outcomes. Applies strong understanding of front desk, housekeeping, nights, leisure, spa, entertainment operations to maintain brand standards and seamless daily delivery. Uses systems insights, guest data, and operational metrics to inform decisions on staffing, experience, and commercial performance. Maintains full accountability for health & safety, safeguarding, licensing, audit readiness, and operational risk across all departments. Coaches, motivates, and inspires large, multidisciplinary teams; builds succession strength and nurtures future leaders. Works effectively with HUB teams and onsite leaders, breaking down silos to deliver consistent brand standards, seamless operations, and joint up decision making. Creates an engaged, high performing environment rooted in teamwork, positive behaviours, and clear communication embodying "Win As One" every day. Essential Experience Experience in Reception / Front Desk manager role in high occupancy hotel environment Proven track record of managing large bedroom operations and supporting full site operational delivery. Experience managing OTA relationships and distribution performance. PPO experience desirable. Ready to discover your glow? Be part of something more than a hotel - where your personality shines and your ideas matter. Inclusion Statement Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part time or a job share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Please note: Unsolicited CVs from agencies will not be considered.
Join our team at Thoresby Hall, part of the Warner Hotels Group. This 221-bedroom hotel features original architecture, a Great Hall with deep armchairs, and overlooks acres of classic parkland. Looking to take the next step in your leisure career? At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here, you're free to be yourself, make an impact, and thrive in a tight-knit team that creates truly unique guest experiences. At Warner Hotels, we're more than just a place to stay, we're a place where guests come to make memories, discover new experiences, and feel truly cared for. As Head of Operations, you'll play a crucial role in bringing that magic to life. Role Purpose The Head of Operations leads all front and back-of-house functions to deliver seamless guest experiences across Reception, Leisure, Spa, Housekeeping, Entertainment, and Nights teams. With a Guest Hearted approach, the role ensures service excellence while driving commercial performance through effective sales execution and collaboration with HUB teams. By applying Limitless Thinking, the Head of Operations identifies efficiencies, pilots new initiatives, and elevates leisure and entertainment propositions to meet brand standards and guest expectations. The position owns its impact by maintaining compliance, safeguarding and reputation through complaint resolution, whilst balancing labour costs with operational quality. Success is achieved by winning as one, recruiting, developing, and inspiring teams, fostering collaboration, and deputising for senior leaders to ensure business continuity. Distinctive in scope, the role combines daily operational delivery with strategic improvement to secure both immediate service excellence and long-term growth. Responsibilities Operational delivery: Oversee day-to-day operations across reception, leisure club, spa, housekeeping, entertainment, and nights team; ensure seamless guest arrival, check-in, and service delivery across all touch-points. Sales and commercial execution: Drive on-site sales performance across leisure, spa, and entertainment; implement hotel-specific propositions and external marketing initiatives in partnership with HUB teams to maximise revenue. Entertainment and leisure leadership: Provide oversight of entertainment delivery and calendar development; ensure leisure club and spa operations (including memberships and day spa services) are executed to brand standards and guest expectations. Housekeeping and nights management: Lead and quality assure housekeeping operations and nights team delivery; maintain service standards, guest satisfaction, and operational efficiency across both functions. Labour and rota management: Forecast and produce efficient rotas across reception, leisure, spa, housekeeping, entertainment, and nights; control labour spend while maintaining required cover to deliver service excellence. Guest experience and complaint resolution: Monitor and enhance arrival, check-in, and post-stay guest experiences; lead complaint handling and feedback resolution to protect reputation and drive loyalty. Compliance and safety: Ensure 100% adherence to health and safety requirements across all operational departments; oversee leisure audits including lifeguard compliance, paperwork, and administration. People management and retention: Recruit, train, develop, and performance manage team members across all operational departments; foster teamwork, morale, and succession planning to maintain engagement and retention. Deputising and collaboration: Undertake Duty Management shifts, manage rotas, and deputise for senior leaders and the General Manager when required; collaborate closely with HUB teams, Sales, Events, HR, and Marketing to maintain brand standards and business continuity. Continuous improvement and strategy: Identify operational efficiencies and service improvements across leisure, spa, reception, and housekeeping; pilot commercial and guest experience initiatives to scale successful practices within Head Office parameters. Governance: Operate within approved financial sign-off limits and procurement processes; elevate issues outside delegated authority to the General Manager. Behaviours and Essential Skills Makes choices that prioritise guest needs and champions a culture of warm, effortless service across all operational teams. Anticipates guest pain points, removes friction from the arrival to departure journey, and continuously elevates service standards. Identifies opportunities, efficiencies, and innovations across leisure, spa, entertainment, reception operations; confidently tests and pilots new ideas. Owns the operational P&L, revenue performance, labour control, and local sales execution, making balanced decisions that protect both guest experience and commercial outcomes. Applies strong understanding of front desk, housekeeping, nights, leisure, spa, entertainment operations to maintain brand standards and seamless daily delivery. Uses systems insights, guest data, and operational metrics to inform decisions on staffing, experience, and commercial performance. Maintains full accountability for health & safety, safeguarding, licensing, audit readiness, and operational risk across all departments. Coaches, motivates, and inspires large, multidisciplinary teams; builds succession strength and nurtures future leaders. Works effectively with HUB teams and onsite leaders, breaking down silos to deliver consistent brand standards, seamless operations, and joined up decision making. Creates an engaged, high performing environment rooted in teamwork, positive behaviours, and clear communication embodying "WinAsOne" every day. Essential Experience Experience in Reception / Front Desk manager role in high occupancy hotel environment Proventrack record of managing large bedroom operations and supporting full site operational delivery. Experience managing OTA relationships and distribution performance. PPO experience desirable. Ready to discover your glow? Be part of something more than a hotel - where your personality shines and your ideas matter. Inclusion Statement Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Please note: Unsolicited CVs from agencies will not be considered.
Feb 28, 2026
Full time
Join our team at Thoresby Hall, part of the Warner Hotels Group. This 221-bedroom hotel features original architecture, a Great Hall with deep armchairs, and overlooks acres of classic parkland. Looking to take the next step in your leisure career? At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here, you're free to be yourself, make an impact, and thrive in a tight-knit team that creates truly unique guest experiences. At Warner Hotels, we're more than just a place to stay, we're a place where guests come to make memories, discover new experiences, and feel truly cared for. As Head of Operations, you'll play a crucial role in bringing that magic to life. Role Purpose The Head of Operations leads all front and back-of-house functions to deliver seamless guest experiences across Reception, Leisure, Spa, Housekeeping, Entertainment, and Nights teams. With a Guest Hearted approach, the role ensures service excellence while driving commercial performance through effective sales execution and collaboration with HUB teams. By applying Limitless Thinking, the Head of Operations identifies efficiencies, pilots new initiatives, and elevates leisure and entertainment propositions to meet brand standards and guest expectations. The position owns its impact by maintaining compliance, safeguarding and reputation through complaint resolution, whilst balancing labour costs with operational quality. Success is achieved by winning as one, recruiting, developing, and inspiring teams, fostering collaboration, and deputising for senior leaders to ensure business continuity. Distinctive in scope, the role combines daily operational delivery with strategic improvement to secure both immediate service excellence and long-term growth. Responsibilities Operational delivery: Oversee day-to-day operations across reception, leisure club, spa, housekeeping, entertainment, and nights team; ensure seamless guest arrival, check-in, and service delivery across all touch-points. Sales and commercial execution: Drive on-site sales performance across leisure, spa, and entertainment; implement hotel-specific propositions and external marketing initiatives in partnership with HUB teams to maximise revenue. Entertainment and leisure leadership: Provide oversight of entertainment delivery and calendar development; ensure leisure club and spa operations (including memberships and day spa services) are executed to brand standards and guest expectations. Housekeeping and nights management: Lead and quality assure housekeeping operations and nights team delivery; maintain service standards, guest satisfaction, and operational efficiency across both functions. Labour and rota management: Forecast and produce efficient rotas across reception, leisure, spa, housekeeping, entertainment, and nights; control labour spend while maintaining required cover to deliver service excellence. Guest experience and complaint resolution: Monitor and enhance arrival, check-in, and post-stay guest experiences; lead complaint handling and feedback resolution to protect reputation and drive loyalty. Compliance and safety: Ensure 100% adherence to health and safety requirements across all operational departments; oversee leisure audits including lifeguard compliance, paperwork, and administration. People management and retention: Recruit, train, develop, and performance manage team members across all operational departments; foster teamwork, morale, and succession planning to maintain engagement and retention. Deputising and collaboration: Undertake Duty Management shifts, manage rotas, and deputise for senior leaders and the General Manager when required; collaborate closely with HUB teams, Sales, Events, HR, and Marketing to maintain brand standards and business continuity. Continuous improvement and strategy: Identify operational efficiencies and service improvements across leisure, spa, reception, and housekeeping; pilot commercial and guest experience initiatives to scale successful practices within Head Office parameters. Governance: Operate within approved financial sign-off limits and procurement processes; elevate issues outside delegated authority to the General Manager. Behaviours and Essential Skills Makes choices that prioritise guest needs and champions a culture of warm, effortless service across all operational teams. Anticipates guest pain points, removes friction from the arrival to departure journey, and continuously elevates service standards. Identifies opportunities, efficiencies, and innovations across leisure, spa, entertainment, reception operations; confidently tests and pilots new ideas. Owns the operational P&L, revenue performance, labour control, and local sales execution, making balanced decisions that protect both guest experience and commercial outcomes. Applies strong understanding of front desk, housekeeping, nights, leisure, spa, entertainment operations to maintain brand standards and seamless daily delivery. Uses systems insights, guest data, and operational metrics to inform decisions on staffing, experience, and commercial performance. Maintains full accountability for health & safety, safeguarding, licensing, audit readiness, and operational risk across all departments. Coaches, motivates, and inspires large, multidisciplinary teams; builds succession strength and nurtures future leaders. Works effectively with HUB teams and onsite leaders, breaking down silos to deliver consistent brand standards, seamless operations, and joined up decision making. Creates an engaged, high performing environment rooted in teamwork, positive behaviours, and clear communication embodying "WinAsOne" every day. Essential Experience Experience in Reception / Front Desk manager role in high occupancy hotel environment Proventrack record of managing large bedroom operations and supporting full site operational delivery. Experience managing OTA relationships and distribution performance. PPO experience desirable. Ready to discover your glow? Be part of something more than a hotel - where your personality shines and your ideas matter. Inclusion Statement Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Please note: Unsolicited CVs from agencies will not be considered.
Join our team at Bodelwyddan Castle, part of the Warner Hotels Group. This Grade II listed Victorian building near the North Wales Coast houses a modern 238 bedroom hotel with a superb range of leisure facilities and numerous daily activities. Looking to take the next step in your leisure career? At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here, you're free to be yourself, make an impact, and thrive in a tight knit team that creates truly unique guest experiences. At Warner Hotels, we're more than just a place to stay; we're a place where guests come to make memories, discover new experiences, and feel truly cared for. As Head of Operations, you'll play a crucial role in bringing that magic to life. Role Purpose The Head of Operations leads all front and back of house functions to deliver seamless guest experiences across Reception, Leisure, Spa, Housekeeping, Entertainment, and Nights teams. With a Guest Hearted approach, the role ensures service excellence while driving commercial performance through effective sales execution and collaboration with HUB teams. By applying Limitless Thinking, the Head of Operations identifies efficiencies, pilots new initiatives, and elevates leisure and entertainment propositions to meet brand standards and guest expectations. The position owns its impact by maintaining compliance, safeguarding reputation through complaint resolution, whilst balancing labour costs with operational quality. Success is achieved by winning as one, recruiting, developing, and inspiring teams, fostering collaboration, and deputising for senior leaders to ensure business continuity. Distinctive in scope, the role combines daily operational delivery with strategic improvement to secure both immediate service excellence and long term growth. Responsibilities Operational delivery: Oversee day to day operations across reception, leisure club, spa, housekeeping, entertainment, and nights team; ensure seamless guest arrival, check in, and service delivery across all touch points. Sales and commercial execution: Drive on site sales performance across leisure, spa, and entertainment; implement hotel specific propositions and external marketing initiatives in partnership with HUB teams to maximise revenue. Entertainment and leisure leadership: Provide oversight of entertainment delivery and calendar development; ensure leisure club and spa operations (including memberships and day spa services) are executed to brand standards and guest expectations. Housekeeping and nights management: Lead and quality assure housekeeping operations and nights team delivery; maintain service standards, guest satisfaction, and operational efficiency across both functions. Labour and rota management: Forecast and produce efficient rotas across reception, leisure, spa, housekeeping, entertainment, and nights; control labour spend while maintaining required cover to deliver service excellence. Guest experience and complaint resolution: Monitor and enhance arrival, check in, and post stay guest experiences; lead complaint handling and feedback resolution to protect reputation and drive loyalty. Compliance and safety: Ensure 100% adherence to health and safety requirements across all operational departments; oversee leisure audits including lifeguard compliance, paperwork, and administration. People management and retention: Recruit, train, develop, and performance manage team members across all operational departments; foster teamwork, morale, and succession planning to maintain engagement and retention. Deputising and collaboration: Undertake Duty Management shifts, manage rotas, and deputise for senior leaders and the General Manager when required; collaborate closely with HUB teams, Sales, Events, HR, and Marketing to maintain brand standards and business continuity. Continuous improvement and strategy: Identify operational efficiencies and service improvements across leisure, spa, reception, and housekeeping; pilot commercial and guest experience initiatives to scale successful practices within Head Office parameters. Governance: Operate within approved financial sign off limits and procurement processes; escalates issues outside delegated authority to the General Manager. Behaviours and Essential Skills Makes choices that prioritise guest needs and champions a culture of warm, effortless service across all operational teams. Anticipates guest pain points, removes friction from the arrival to departure journey, and continuously elevates service standards. Identifies opportunities, efficiencies, and innovations across leisure, spa, entertainment, reception operations; confidently tests and pilots new ideas. Owns the operational P&L, revenue performance, labour control, and local sales execution, making balanced decisions that protect both guest experience and commercial outcomes. Applies strong understanding of front desk, housekeeping, nights, leisure, spa, entertainment operations to maintain brand standards and seamless daily delivery. Uses systems insights, guest data, and operational metrics to inform decisions on staffing, experience, and commercial performance. Maintains full accountability for health & safety, safeguarding, licensing, audit readiness, and operational risk across all departments. Coaches, motivates, and inspires large, multidisciplinary teams; builds succession strength and nurtures future leaders. Works effectively with HUB teams and onsite leaders, breaking down silos to deliver consistent brand standards, seamless operations, and joined up decision making. Creates an engaged, high performing environment rooted in teamwork, positive behaviours, and clear communication embodying "WinAsOne" every day. Essential Experience Experience in Reception / Front Desk manager role in high occupancy hotel environment Proven track record of managing large bedroom operations and supporting full site operational delivery. Experience managing OTA relationships and distribution performance. PPO experience desirable. Ready to discover your glow? Be part of something more than a hotel - where your personality shines and your ideas matter. Inclusion Statement Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part time or a job share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Please note: Unsolicited CVs from agencies will not be considered.
Feb 28, 2026
Full time
Join our team at Bodelwyddan Castle, part of the Warner Hotels Group. This Grade II listed Victorian building near the North Wales Coast houses a modern 238 bedroom hotel with a superb range of leisure facilities and numerous daily activities. Looking to take the next step in your leisure career? At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here, you're free to be yourself, make an impact, and thrive in a tight knit team that creates truly unique guest experiences. At Warner Hotels, we're more than just a place to stay; we're a place where guests come to make memories, discover new experiences, and feel truly cared for. As Head of Operations, you'll play a crucial role in bringing that magic to life. Role Purpose The Head of Operations leads all front and back of house functions to deliver seamless guest experiences across Reception, Leisure, Spa, Housekeeping, Entertainment, and Nights teams. With a Guest Hearted approach, the role ensures service excellence while driving commercial performance through effective sales execution and collaboration with HUB teams. By applying Limitless Thinking, the Head of Operations identifies efficiencies, pilots new initiatives, and elevates leisure and entertainment propositions to meet brand standards and guest expectations. The position owns its impact by maintaining compliance, safeguarding reputation through complaint resolution, whilst balancing labour costs with operational quality. Success is achieved by winning as one, recruiting, developing, and inspiring teams, fostering collaboration, and deputising for senior leaders to ensure business continuity. Distinctive in scope, the role combines daily operational delivery with strategic improvement to secure both immediate service excellence and long term growth. Responsibilities Operational delivery: Oversee day to day operations across reception, leisure club, spa, housekeeping, entertainment, and nights team; ensure seamless guest arrival, check in, and service delivery across all touch points. Sales and commercial execution: Drive on site sales performance across leisure, spa, and entertainment; implement hotel specific propositions and external marketing initiatives in partnership with HUB teams to maximise revenue. Entertainment and leisure leadership: Provide oversight of entertainment delivery and calendar development; ensure leisure club and spa operations (including memberships and day spa services) are executed to brand standards and guest expectations. Housekeeping and nights management: Lead and quality assure housekeeping operations and nights team delivery; maintain service standards, guest satisfaction, and operational efficiency across both functions. Labour and rota management: Forecast and produce efficient rotas across reception, leisure, spa, housekeeping, entertainment, and nights; control labour spend while maintaining required cover to deliver service excellence. Guest experience and complaint resolution: Monitor and enhance arrival, check in, and post stay guest experiences; lead complaint handling and feedback resolution to protect reputation and drive loyalty. Compliance and safety: Ensure 100% adherence to health and safety requirements across all operational departments; oversee leisure audits including lifeguard compliance, paperwork, and administration. People management and retention: Recruit, train, develop, and performance manage team members across all operational departments; foster teamwork, morale, and succession planning to maintain engagement and retention. Deputising and collaboration: Undertake Duty Management shifts, manage rotas, and deputise for senior leaders and the General Manager when required; collaborate closely with HUB teams, Sales, Events, HR, and Marketing to maintain brand standards and business continuity. Continuous improvement and strategy: Identify operational efficiencies and service improvements across leisure, spa, reception, and housekeeping; pilot commercial and guest experience initiatives to scale successful practices within Head Office parameters. Governance: Operate within approved financial sign off limits and procurement processes; escalates issues outside delegated authority to the General Manager. Behaviours and Essential Skills Makes choices that prioritise guest needs and champions a culture of warm, effortless service across all operational teams. Anticipates guest pain points, removes friction from the arrival to departure journey, and continuously elevates service standards. Identifies opportunities, efficiencies, and innovations across leisure, spa, entertainment, reception operations; confidently tests and pilots new ideas. Owns the operational P&L, revenue performance, labour control, and local sales execution, making balanced decisions that protect both guest experience and commercial outcomes. Applies strong understanding of front desk, housekeeping, nights, leisure, spa, entertainment operations to maintain brand standards and seamless daily delivery. Uses systems insights, guest data, and operational metrics to inform decisions on staffing, experience, and commercial performance. Maintains full accountability for health & safety, safeguarding, licensing, audit readiness, and operational risk across all departments. Coaches, motivates, and inspires large, multidisciplinary teams; builds succession strength and nurtures future leaders. Works effectively with HUB teams and onsite leaders, breaking down silos to deliver consistent brand standards, seamless operations, and joined up decision making. Creates an engaged, high performing environment rooted in teamwork, positive behaviours, and clear communication embodying "WinAsOne" every day. Essential Experience Experience in Reception / Front Desk manager role in high occupancy hotel environment Proven track record of managing large bedroom operations and supporting full site operational delivery. Experience managing OTA relationships and distribution performance. PPO experience desirable. Ready to discover your glow? Be part of something more than a hotel - where your personality shines and your ideas matter. Inclusion Statement Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part time or a job share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Please note: Unsolicited CVs from agencies will not be considered.
Join our team at Holme Lacy, part of the Warner Hotels Group. This Grade I listed 181 bedroom hotel in Herefordshire has a theatre, spa, two restaurants, and a coffee shop, all set in 20 acres of green fields. Looking to take the next step in your leisure career? At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here, you're free to be yourself, make an impact, and thrive in a tight knit team that creates truly unique guest experiences. At Warner Hotels, we're more than just a place to stay, we're a place where guests come to make memories, discover new experiences, and feel truly cared for. As Head of Operations, you'll play a crucial role in bringing that magic to life. Role Purpose The Head of Operations leads all front and back of house functions to deliver seamless guest experiences across Reception, Leisure, Spa, Housekeeping, Entertainment, and Nights teams. With a Guest Hearted approach, the role ensures service excellence while driving commercial performance through effective sales execution and collaboration with HUB teams. By applying Limitless Thinking, the Head of Operations identifies efficiencies, pilots new initiatives, and elevates leisure and entertainment propositions to meet brand standards and guest expectations. The position owns its impact by maintaining compliance, safeguarding reputation through complaint resolution, whilst balancing labour costs with operational quality. Success is achieved by winning as one, recruiting, developing, and inspiring teams, fostering collaboration, and deputising for senior leaders to ensure business continuity. Distinctive in scope, the role combines daily operational delivery with strategic improvement to secure both immediate service excellence and long term growth. Responsibilities Operational delivery: Oversee day to day operations across reception, leisure club, spa, housekeeping, entertainment, and nights team; ensure seamless guest arrival, check in, and service delivery across all touch points. Sales and commercial execution: Drive on site sales performance across leisure, spa, and entertainment; implement hotel specific propositions and external marketing initiatives in partnership with HUB teams to maximise revenue. Entertainment and leisure leadership: Provide oversight of entertainment delivery and calendar development; ensure leisure club and spa operations (including memberships and day spa services) are executed to brand standards and guest expectations. Housekeeping and nights management: Lead and quality assure housekeeping operations and nights team delivery; maintain service standards, guest satisfaction, and operational efficiency across both functions. Labour and rota management: Forecast and produce efficient rotas across reception, leisure, spa, housekeeping, entertainment, and nights; control labour spend while maintaining required cover to deliver service excellence. Guest experience and complaint resolution: Monitor and enhance arrival, check in, and post stay guest experiences; lead complaint handling and feedback resolution to protect reputation and drive loyalty. Compliance and safety: Ensure 100% adherence to health and safety requirements across all operational departments; oversee leisure audits including lifeguard compliance, paperwork, and administration. People management and retention: Recruit, train, develop, and performance manage team members across all operational departments; foster teamwork, morale, and succession planning to maintain engagement and retention. Deputising and collaboration: Undertake Duty Management shifts, manage rotas, and deputise for senior leaders and the General Manager when required; collaborate closely with HUB teams, Sales, Events, HR, and Marketing to maintain brand standards and business continuity. Continuous improvement and strategy: Identify operational efficiencies and service improvements across leisure, spa, reception, and housekeeping; pilot commercial and guest experience initiatives to scale successful practices within Head Office parameters. Governance: Operate within approved financial sign off limits and procurement processes; elevate issues outside delegated authority to the General Manager. Behaviours and Essential Skills Makes choices that prioritise guest needs and champions a culture of warm, effortless service across all operational teams. Anticipates guest pain points, removes friction from the arrival to departure journey, and continuously elevates service standards. Identifies opportunities, efficiencies, and innovations across leisure, spa, entertainment, reception operations; confidently tests and pilots new ideas. Owns the operational P&L, revenue performance, labour control, and local sales execution, making balanced decisions that protect both guest experience and commercial outcomes. Applies strong understanding of front desk, housekeeping, nights, leisure, spa, entertainment operations to maintain brand standards and seamless daily delivery. Uses systems insights, guest data, and operational metrics to inform decisions on staffing, experience, and commercial performance. Maintains full accountability for health & safety, safeguarding, licensing, audit readiness, and operational risk across all departments. Coaches, motivates, and inspires large, multidisciplinary teams; builds succession strength and nurtures future leaders. Works effectively with HUB teams and onsite leaders, breaking down silos to deliver consistent brand standards, seamless operations, and joined up decision making. Creates an engaged, high performing environment rooted in teamwork, positive behaviours, and clear communication embodying "WinAsOne" every day. Essential Experience Experience in Reception / Front Desk manager role in high occupancy hotel environment. Proven track record of managing large bedroom operations and supporting full site operational delivery. Experience managing OTA relationships and distribution performance. PPO experience desirable. Ready to discover your glow? Be part of something more than a hotel - where your personality shines and your ideas matter. Inclusion Statement Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part time or a job share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Please note: Unsolicited CV's from agencies will not be considered.
Feb 28, 2026
Full time
Join our team at Holme Lacy, part of the Warner Hotels Group. This Grade I listed 181 bedroom hotel in Herefordshire has a theatre, spa, two restaurants, and a coffee shop, all set in 20 acres of green fields. Looking to take the next step in your leisure career? At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here, you're free to be yourself, make an impact, and thrive in a tight knit team that creates truly unique guest experiences. At Warner Hotels, we're more than just a place to stay, we're a place where guests come to make memories, discover new experiences, and feel truly cared for. As Head of Operations, you'll play a crucial role in bringing that magic to life. Role Purpose The Head of Operations leads all front and back of house functions to deliver seamless guest experiences across Reception, Leisure, Spa, Housekeeping, Entertainment, and Nights teams. With a Guest Hearted approach, the role ensures service excellence while driving commercial performance through effective sales execution and collaboration with HUB teams. By applying Limitless Thinking, the Head of Operations identifies efficiencies, pilots new initiatives, and elevates leisure and entertainment propositions to meet brand standards and guest expectations. The position owns its impact by maintaining compliance, safeguarding reputation through complaint resolution, whilst balancing labour costs with operational quality. Success is achieved by winning as one, recruiting, developing, and inspiring teams, fostering collaboration, and deputising for senior leaders to ensure business continuity. Distinctive in scope, the role combines daily operational delivery with strategic improvement to secure both immediate service excellence and long term growth. Responsibilities Operational delivery: Oversee day to day operations across reception, leisure club, spa, housekeeping, entertainment, and nights team; ensure seamless guest arrival, check in, and service delivery across all touch points. Sales and commercial execution: Drive on site sales performance across leisure, spa, and entertainment; implement hotel specific propositions and external marketing initiatives in partnership with HUB teams to maximise revenue. Entertainment and leisure leadership: Provide oversight of entertainment delivery and calendar development; ensure leisure club and spa operations (including memberships and day spa services) are executed to brand standards and guest expectations. Housekeeping and nights management: Lead and quality assure housekeeping operations and nights team delivery; maintain service standards, guest satisfaction, and operational efficiency across both functions. Labour and rota management: Forecast and produce efficient rotas across reception, leisure, spa, housekeeping, entertainment, and nights; control labour spend while maintaining required cover to deliver service excellence. Guest experience and complaint resolution: Monitor and enhance arrival, check in, and post stay guest experiences; lead complaint handling and feedback resolution to protect reputation and drive loyalty. Compliance and safety: Ensure 100% adherence to health and safety requirements across all operational departments; oversee leisure audits including lifeguard compliance, paperwork, and administration. People management and retention: Recruit, train, develop, and performance manage team members across all operational departments; foster teamwork, morale, and succession planning to maintain engagement and retention. Deputising and collaboration: Undertake Duty Management shifts, manage rotas, and deputise for senior leaders and the General Manager when required; collaborate closely with HUB teams, Sales, Events, HR, and Marketing to maintain brand standards and business continuity. Continuous improvement and strategy: Identify operational efficiencies and service improvements across leisure, spa, reception, and housekeeping; pilot commercial and guest experience initiatives to scale successful practices within Head Office parameters. Governance: Operate within approved financial sign off limits and procurement processes; elevate issues outside delegated authority to the General Manager. Behaviours and Essential Skills Makes choices that prioritise guest needs and champions a culture of warm, effortless service across all operational teams. Anticipates guest pain points, removes friction from the arrival to departure journey, and continuously elevates service standards. Identifies opportunities, efficiencies, and innovations across leisure, spa, entertainment, reception operations; confidently tests and pilots new ideas. Owns the operational P&L, revenue performance, labour control, and local sales execution, making balanced decisions that protect both guest experience and commercial outcomes. Applies strong understanding of front desk, housekeeping, nights, leisure, spa, entertainment operations to maintain brand standards and seamless daily delivery. Uses systems insights, guest data, and operational metrics to inform decisions on staffing, experience, and commercial performance. Maintains full accountability for health & safety, safeguarding, licensing, audit readiness, and operational risk across all departments. Coaches, motivates, and inspires large, multidisciplinary teams; builds succession strength and nurtures future leaders. Works effectively with HUB teams and onsite leaders, breaking down silos to deliver consistent brand standards, seamless operations, and joined up decision making. Creates an engaged, high performing environment rooted in teamwork, positive behaviours, and clear communication embodying "WinAsOne" every day. Essential Experience Experience in Reception / Front Desk manager role in high occupancy hotel environment. Proven track record of managing large bedroom operations and supporting full site operational delivery. Experience managing OTA relationships and distribution performance. PPO experience desirable. Ready to discover your glow? Be part of something more than a hotel - where your personality shines and your ideas matter. Inclusion Statement Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part time or a job share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Please note: Unsolicited CV's from agencies will not be considered.
Overview BVNK provides modern payment infrastructure for businesses. We unify banks and blockchains in a single platform. With BVNK, businesses can send and receive stablecoin payments, convert between currencies, and add stablecoin payments to their checkout. Using our flexible platform, and robust global licensing and compliance expertise, innovators can launch new payment products quickly and compliantly. We are a diverse team spread across the UK, Europe, South Africa, the US, and APAC, with a shared belief that all payment flows will interact with crypto in the coming decade. BVNK aims to be at the forefront of this transformation of the financial system. We have raised $50M in Series B funding from top investors including Haun Ventures, Tiger Global, and Coinbase Ventures, and we're looking for smart, ambitious people to help us build the next generation of payments. We are honored to have made Newsweek's list of The Top 100 Global Most Loved Workplaces 2 years running (2023 and 2024) and to be recognized by LinkedIn as one of the Top 20 Startups in the UK in 2024. Role We are seeking a driven candidate to join our Commercial team as an Account Manager, focusing on all aspects of account management and customer success. As Account Manager, you will be responsible for managing and growing key client relationships. Reporting to the Sales & Account Director - Fintech & PSP, you will play a strategic role in driving customer success, increasing account value, ensuring long-term retention, and delivering value to our clients. Responsibilities Act as a trusted advisor to clients, ensuring their success with our products and services Develop and execute account growth strategies, identifying opportunities for upselling and cross-selling Maintain and strengthen customer relationships, leading contract renewals and negotiations to maximise lifetime value Deepen existing partnerships by delivering tailored value propositions that increase share of wallet Collaborate with internal teams (Sales, Product, Support) to enhance customer satisfaction and retention Proactively identify and resolve customer challenges, ensuring swift issue resolution Analyse account performance data to provide strategic insights and drive informed decision-making Stay ahead of industry trends, competitor activity, and regulatory changes, sharing insights with the broader business Drive adoption of AI and automation tools to improve client experience and operational workflows What we need from you Proven experience in account management, customer success, or a similar role within Payments or FinTech. Deep understanding of crypto, blockchain, stablecoins, or digital assets. Strong track record of managing and growing enterprise-level accounts. Exceptional relationship management, negotiation, and communication skills. Strategic mindset with a history of driving revenue growth within existing accounts. Strong analytical skills to assess performance and identify areas for improvement. Proven track record of improving processes and efficiencies through AI and automation. Ability to work cross-functionally and manage multiple priorities in a fast-paced environment What you can expect from us Fair and competitive salary at every stage of your growth Meaningful ownership in the business through our employee option scheme Flexible working hours, with hybrid working at its heart A culture built on passionate, growth-minded people A flexible approach to holiday Opportunities to travel to our offices around the world An open and creative environment where you can help us define the future of BVNK, its culture, and its opportunity sets Note At BVNK, we are focused on building a diverse and inclusive team. While you may not meet all of our requirements, we'd encourage you to apply if you meet the majority of our expectations. You may be a great fit for this role or another role in our team.
Feb 28, 2026
Full time
Overview BVNK provides modern payment infrastructure for businesses. We unify banks and blockchains in a single platform. With BVNK, businesses can send and receive stablecoin payments, convert between currencies, and add stablecoin payments to their checkout. Using our flexible platform, and robust global licensing and compliance expertise, innovators can launch new payment products quickly and compliantly. We are a diverse team spread across the UK, Europe, South Africa, the US, and APAC, with a shared belief that all payment flows will interact with crypto in the coming decade. BVNK aims to be at the forefront of this transformation of the financial system. We have raised $50M in Series B funding from top investors including Haun Ventures, Tiger Global, and Coinbase Ventures, and we're looking for smart, ambitious people to help us build the next generation of payments. We are honored to have made Newsweek's list of The Top 100 Global Most Loved Workplaces 2 years running (2023 and 2024) and to be recognized by LinkedIn as one of the Top 20 Startups in the UK in 2024. Role We are seeking a driven candidate to join our Commercial team as an Account Manager, focusing on all aspects of account management and customer success. As Account Manager, you will be responsible for managing and growing key client relationships. Reporting to the Sales & Account Director - Fintech & PSP, you will play a strategic role in driving customer success, increasing account value, ensuring long-term retention, and delivering value to our clients. Responsibilities Act as a trusted advisor to clients, ensuring their success with our products and services Develop and execute account growth strategies, identifying opportunities for upselling and cross-selling Maintain and strengthen customer relationships, leading contract renewals and negotiations to maximise lifetime value Deepen existing partnerships by delivering tailored value propositions that increase share of wallet Collaborate with internal teams (Sales, Product, Support) to enhance customer satisfaction and retention Proactively identify and resolve customer challenges, ensuring swift issue resolution Analyse account performance data to provide strategic insights and drive informed decision-making Stay ahead of industry trends, competitor activity, and regulatory changes, sharing insights with the broader business Drive adoption of AI and automation tools to improve client experience and operational workflows What we need from you Proven experience in account management, customer success, or a similar role within Payments or FinTech. Deep understanding of crypto, blockchain, stablecoins, or digital assets. Strong track record of managing and growing enterprise-level accounts. Exceptional relationship management, negotiation, and communication skills. Strategic mindset with a history of driving revenue growth within existing accounts. Strong analytical skills to assess performance and identify areas for improvement. Proven track record of improving processes and efficiencies through AI and automation. Ability to work cross-functionally and manage multiple priorities in a fast-paced environment What you can expect from us Fair and competitive salary at every stage of your growth Meaningful ownership in the business through our employee option scheme Flexible working hours, with hybrid working at its heart A culture built on passionate, growth-minded people A flexible approach to holiday Opportunities to travel to our offices around the world An open and creative environment where you can help us define the future of BVNK, its culture, and its opportunity sets Note At BVNK, we are focused on building a diverse and inclusive team. While you may not meet all of our requirements, we'd encourage you to apply if you meet the majority of our expectations. You may be a great fit for this role or another role in our team.
Salary: Competitive + Annual Bonus + Car Allowance + Enhanced Pension Grade: GG13 Location: Hybrid- Cannock/London (This role s remit is UK wide). When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; The Business Development Lead will make a key contribution to Veolia's drive for a substantial share of the market. Through the creation of compelling value propositions that truly set us apart from our competition, you will secure profitable new business contracts across the Municipal Water market and with Water Companies. Contribute to cross-functional teams to enable the delivery of solutions, projects and targets. Work closely with a number of internal stakeholders from our Technical, Operational, PMO, Commercial, Financial, Legal and HR teams to co-design and put forward winning solutions. Provide timely reporting and insights to the Head of Development on key customer and market updates and changes. Input on resources required to ensure opportunities in the market are realised with maximum return on investment. Play an active role in internal market working groups, sharing market knowledge, opportunities and innovations in order to help cross-sell and improve customer communications. Create relationships with senior stakeholders within the customer base, so that Veolia can build continually growing partnerships focussing on innovation and driving ecological transformation. Lead the development and relationship on a selection of key accounts to drive organic growth of services provided. This is a customer-facing role with a good proportion of time spent in the field nurturing relations, winning work and promoting Veolia's services. Build and manage a healthy new business pipeline which will drive growth in key markets. To drive growth in market share by identifying new business leads/opportunities and developing successful solutions that meet customers needs, deliver value and provide a positive impact on the environment. Salesforce is our CRM system of choice and you will be expected to maximise on its functionality to manage interactions with existing and new customers in order to retain, expand and secure new business. Ensure strategic solutions are built in line with our Multifaceted Performance approach to drive Ecological Transformation. Build a future focussed strategy with the customer base to ensure healthy pipeline growth. Proactively network and build relationships with external groups within key growth markets. Work closely with the marketing leadership team to implement a prospect plan to communicate with key customers through digital and social media outlets. Continued engagement with internal stakeholders (General Managers, Contract Managers etc), ensuring proposals are deliverable and effects are known to the business. Ensure Corporate Governance is delivered in line with the Delegation of Authority. What we're looking for; - Experience of building a new business pipeline with customers. - Proven track record and business development experience selling waste/water/energy/FM contracts. - Developing proposals and winning tenders and bids. - Experience working in a large, matrix environment - Ability to develop business in line with a strategic plan. - Excellent communication and influencing skills, as well as stakeholder management. - Good level of commercial acumen and financial modelling. - Understanding of Veolia's offerings in water and energy. - Operational and Technical knowledge. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: 24-12-2025 What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Feb 27, 2026
Full time
Salary: Competitive + Annual Bonus + Car Allowance + Enhanced Pension Grade: GG13 Location: Hybrid- Cannock/London (This role s remit is UK wide). When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; The Business Development Lead will make a key contribution to Veolia's drive for a substantial share of the market. Through the creation of compelling value propositions that truly set us apart from our competition, you will secure profitable new business contracts across the Municipal Water market and with Water Companies. Contribute to cross-functional teams to enable the delivery of solutions, projects and targets. Work closely with a number of internal stakeholders from our Technical, Operational, PMO, Commercial, Financial, Legal and HR teams to co-design and put forward winning solutions. Provide timely reporting and insights to the Head of Development on key customer and market updates and changes. Input on resources required to ensure opportunities in the market are realised with maximum return on investment. Play an active role in internal market working groups, sharing market knowledge, opportunities and innovations in order to help cross-sell and improve customer communications. Create relationships with senior stakeholders within the customer base, so that Veolia can build continually growing partnerships focussing on innovation and driving ecological transformation. Lead the development and relationship on a selection of key accounts to drive organic growth of services provided. This is a customer-facing role with a good proportion of time spent in the field nurturing relations, winning work and promoting Veolia's services. Build and manage a healthy new business pipeline which will drive growth in key markets. To drive growth in market share by identifying new business leads/opportunities and developing successful solutions that meet customers needs, deliver value and provide a positive impact on the environment. Salesforce is our CRM system of choice and you will be expected to maximise on its functionality to manage interactions with existing and new customers in order to retain, expand and secure new business. Ensure strategic solutions are built in line with our Multifaceted Performance approach to drive Ecological Transformation. Build a future focussed strategy with the customer base to ensure healthy pipeline growth. Proactively network and build relationships with external groups within key growth markets. Work closely with the marketing leadership team to implement a prospect plan to communicate with key customers through digital and social media outlets. Continued engagement with internal stakeholders (General Managers, Contract Managers etc), ensuring proposals are deliverable and effects are known to the business. Ensure Corporate Governance is delivered in line with the Delegation of Authority. What we're looking for; - Experience of building a new business pipeline with customers. - Proven track record and business development experience selling waste/water/energy/FM contracts. - Developing proposals and winning tenders and bids. - Experience working in a large, matrix environment - Ability to develop business in line with a strategic plan. - Excellent communication and influencing skills, as well as stakeholder management. - Good level of commercial acumen and financial modelling. - Understanding of Veolia's offerings in water and energy. - Operational and Technical knowledge. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: 24-12-2025 What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
