Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As Senior Propositions Manager - Mid Market & Enterprise, you will lead the development, management, and evolution of propositions for enterprise customers. You will collaborate across a complex matrix organisation to understand customer needs, identify commercial opportunities, and shape compelling, value-driven propositions What you'll do : Proposition strategy: Lead the identification and development of new proposition opportunities for enterprise customers, spanning connectivity solutions including broadband, dedicated internet access (DIA), public WiFi , SD-WAN and associated professional services. Develop and own the roadmap, strategy and business cases for new propositions and marketing investments, underpinned by robust insight and data, and aligned to the L ong R ange P lan (LRP) and annual operating plan. Leverage customer, competitor, trading and market insight to develop differentiated, market-leading propositions that strengthen Sky Business's competitive advantage and drive growth in the enterprise segment. Partner with Commercial and Pricing teams to define pricing strategy and provide clear commercial guidance for the proposition and wider enterprise category portfolio Collaborate with Marketing, Sales, Product and Programme teams to successfully bring propositions to market and ensure delivery of the intended customer and commercial outcomes Develop and own a forward-looking view of the evolving market landscape, shaping proposition positioning to unlock new revenue streams and drive ARPU growth What you'll bring : Proven, recent experience within a UK telecommunications proposition or commercial role focused on enterprise customers , with recognised expertise and strong knowledge of the wider B2B market landscape. A creative yet pragmatic thinker, capable of generating ideas that both delight customers and are commercially viable and technically feasible Strong numeracy and commercial acumen, able to assess market opportunity in terms of volume, pricing, revenue and profit, and to design effective pricing and packaging strategies. Expert in leveraging customer insight, with the ability to synthesise diverse data sources into clear, compelling and actionable recommendations that drive informed decision-making . Team overview : Sky Business Sky Business is the business-to-business division of Sky. No matter their size or sector, we keep businesses connected and customers entertained with our next generation network and unrivalled sports and entertainment. With an exciting, fast-paced environment, we're looking for exceptional people, who are restless to innovate and build the future, helping Sky Business and our customers to grow. And with the support of a truly trusting and collaborative team, you'll grow alongside our business. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Osterley is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As Senior Propositions Manager - Mid Market & Enterprise, you will lead the development, management, and evolution of propositions for enterprise customers. You will collaborate across a complex matrix organisation to understand customer needs, identify commercial opportunities, and shape compelling, value-driven propositions What you'll do : Proposition strategy: Lead the identification and development of new proposition opportunities for enterprise customers, spanning connectivity solutions including broadband, dedicated internet access (DIA), public WiFi , SD-WAN and associated professional services. Develop and own the roadmap, strategy and business cases for new propositions and marketing investments, underpinned by robust insight and data, and aligned to the L ong R ange P lan (LRP) and annual operating plan. Leverage customer, competitor, trading and market insight to develop differentiated, market-leading propositions that strengthen Sky Business's competitive advantage and drive growth in the enterprise segment. Partner with Commercial and Pricing teams to define pricing strategy and provide clear commercial guidance for the proposition and wider enterprise category portfolio Collaborate with Marketing, Sales, Product and Programme teams to successfully bring propositions to market and ensure delivery of the intended customer and commercial outcomes Develop and own a forward-looking view of the evolving market landscape, shaping proposition positioning to unlock new revenue streams and drive ARPU growth What you'll bring : Proven, recent experience within a UK telecommunications proposition or commercial role focused on enterprise customers , with recognised expertise and strong knowledge of the wider B2B market landscape. A creative yet pragmatic thinker, capable of generating ideas that both delight customers and are commercially viable and technically feasible Strong numeracy and commercial acumen, able to assess market opportunity in terms of volume, pricing, revenue and profit, and to design effective pricing and packaging strategies. Expert in leveraging customer insight, with the ability to synthesise diverse data sources into clear, compelling and actionable recommendations that drive informed decision-making . Team overview : Sky Business Sky Business is the business-to-business division of Sky. No matter their size or sector, we keep businesses connected and customers entertained with our next generation network and unrivalled sports and entertainment. With an exciting, fast-paced environment, we're looking for exceptional people, who are restless to innovate and build the future, helping Sky Business and our customers to grow. And with the support of a truly trusting and collaborative team, you'll grow alongside our business. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Osterley is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
# Job Title: # Global Segment Leader - Agriculture# Summary: In this role, you will lead Momentive's global Agriculture segment-setting the vision, shaping the strategy, and driving the growth agenda for a business with significant market potential. You will take ownership of the segment's direction, partnering across commercial, marketing, R&D, and operations to turn strategy into results. You will drive new business development, marketing excellence, innovation, and cross functional alignment to achieve key performance targets, including Segment EBITDA, NPI performance, annual AOP commitments, and the 5 year growth plan. We are open to considering candidates in various locations for this role.# Responsibilities Include: Segment Strategy & Growth Develop and execute a global segment strategy Grow the segment through new business development, share expansion, new product introductions, and application development. Define go-to-market strategy and value propositions enabling profitable growth. Discover the voice of the customer and market intelligence to identify and qualify growth and innovation opportunities aligned with global and regional trends. Lead strategic growth programs Define and drive the segment innovation strategy Define segment marcom strategy and drive demand generation activities. Commercial & Customer Partnership Establish relationships with new accounts, define and drive new growth opportunities in close partnership with ADEs, Technology, and Sales. Provide Global Account Leadership to ensure global account management in line with the global segment strategy. Closely align with Segment Sales Leaders on AOP, regional sales targets, and strategy execution. Collaborates with the GBL, Segment Sales Leaders, and product manager to set the pricing strategy for the segment. Application & Technical Enablement Lead Field Marketing, Technology, and Application Development teams to drive growth through new applications and new product innovation. Ensure regional readiness for product launches and technical support Drive strategic marketing rigor to bring differentiated solutions and strong value propositions to the market. Cross-Functional Integration Collaborate cross-functionally to drive profitable growth for the segment. Partner with operations, supply-chain, and procurement to optimize global supply chains to ensure capacity for growth, and on-time delivery with minimal lead times, costs, and working capital. Partner with product stewardship to develop and execute a proactive regulatory strategy to support the growth of the segment Partner with marketing communications to develop and execute promotional strategy and tactics. Lead operating rhythms and utilize digital tools to drive execution. Represent the segment in business reviews and planning cycles Leadership & Talent Development Build and develop high-performing, engaged teams Drive succession planning and organizational evolution Foster a culture of accountability, collaboration, and continuous improvement# Qualifications: The following are required for the role Bachelor's degree in Business, Engineering, Marketing, or a related field, or an equivalent combination of education and experience. 10 years of commercial/business leadership experience Working knowledge of Ag market trends, customers, and technologies. Expertise in Agricultural Adjuvants and crop protection applications Proven strategic planning and execution capabilities Strong interpersonal, communication, and executive presentation skills Experience with P&L, forecasting, and ROI-based decision-making The following are preferred for the role 10 years of experience in the Agricultural Crop Protection or Agricultural Adjuvant Industries. MBA or Master's in a related field Marketing competencies and experience should include: Strategic Marketing, Value Proposition development, Market Segmentation, and New Product Launches. Experience with global teams and cross-regional collaboration Familiarity with MGPP, DFV, and strategic marketing frameworks A proven track record of delivering growth in the Agricultural Adjuvant Industry.# What We Offer: At Momentive, we value your well-being and offer competitive total rewards and development programs. Our inclusive culture fosters a strong sense of belonging and provides diverse career opportunities to help you unleash your full potential. Together, through innovative problem-solving and collaboration, we strive to create sustainable solutions that make a meaningful impact.Join our Momentive team to open a bright future. Momentive is a premier global advanced materials company with a cutting-edge focus on silicones and specialty products. We deliver solutions designed to help propel our customer's products forward-products that have a profound impact on all aspects of life, around the clock and from living rooms to outer space. With every innovation, Momentive creates a more sustainable future. Our vast product portfolio is made up of advanced silicones and specialty solutions that play an essential role in driving performance across a multitude of industries, including agriculture, automotive, aerospace, electronics, energy, healthcare, personal care, consumer products, building and construction, and more.Momentive believes a diverse workforce empowers our people, strengthens our business, and contributes to a sustainable world. We are proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any characteristic protected by law.To be considered for this position candidates are required to submit an application for employment and be of legal working age as defined by local law. An offer may be conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations. Note to third parties: Momentive is not seeking or accepting any unsolicited assistance from search and selection firms or employment agencies at this time. Join the Momentive Talent Community to receive alerts regarding specific opportunities matching your career interests. to create an account or login to your profile.
Mar 02, 2026
Full time
# Job Title: # Global Segment Leader - Agriculture# Summary: In this role, you will lead Momentive's global Agriculture segment-setting the vision, shaping the strategy, and driving the growth agenda for a business with significant market potential. You will take ownership of the segment's direction, partnering across commercial, marketing, R&D, and operations to turn strategy into results. You will drive new business development, marketing excellence, innovation, and cross functional alignment to achieve key performance targets, including Segment EBITDA, NPI performance, annual AOP commitments, and the 5 year growth plan. We are open to considering candidates in various locations for this role.# Responsibilities Include: Segment Strategy & Growth Develop and execute a global segment strategy Grow the segment through new business development, share expansion, new product introductions, and application development. Define go-to-market strategy and value propositions enabling profitable growth. Discover the voice of the customer and market intelligence to identify and qualify growth and innovation opportunities aligned with global and regional trends. Lead strategic growth programs Define and drive the segment innovation strategy Define segment marcom strategy and drive demand generation activities. Commercial & Customer Partnership Establish relationships with new accounts, define and drive new growth opportunities in close partnership with ADEs, Technology, and Sales. Provide Global Account Leadership to ensure global account management in line with the global segment strategy. Closely align with Segment Sales Leaders on AOP, regional sales targets, and strategy execution. Collaborates with the GBL, Segment Sales Leaders, and product manager to set the pricing strategy for the segment. Application & Technical Enablement Lead Field Marketing, Technology, and Application Development teams to drive growth through new applications and new product innovation. Ensure regional readiness for product launches and technical support Drive strategic marketing rigor to bring differentiated solutions and strong value propositions to the market. Cross-Functional Integration Collaborate cross-functionally to drive profitable growth for the segment. Partner with operations, supply-chain, and procurement to optimize global supply chains to ensure capacity for growth, and on-time delivery with minimal lead times, costs, and working capital. Partner with product stewardship to develop and execute a proactive regulatory strategy to support the growth of the segment Partner with marketing communications to develop and execute promotional strategy and tactics. Lead operating rhythms and utilize digital tools to drive execution. Represent the segment in business reviews and planning cycles Leadership & Talent Development Build and develop high-performing, engaged teams Drive succession planning and organizational evolution Foster a culture of accountability, collaboration, and continuous improvement# Qualifications: The following are required for the role Bachelor's degree in Business, Engineering, Marketing, or a related field, or an equivalent combination of education and experience. 10 years of commercial/business leadership experience Working knowledge of Ag market trends, customers, and technologies. Expertise in Agricultural Adjuvants and crop protection applications Proven strategic planning and execution capabilities Strong interpersonal, communication, and executive presentation skills Experience with P&L, forecasting, and ROI-based decision-making The following are preferred for the role 10 years of experience in the Agricultural Crop Protection or Agricultural Adjuvant Industries. MBA or Master's in a related field Marketing competencies and experience should include: Strategic Marketing, Value Proposition development, Market Segmentation, and New Product Launches. Experience with global teams and cross-regional collaboration Familiarity with MGPP, DFV, and strategic marketing frameworks A proven track record of delivering growth in the Agricultural Adjuvant Industry.# What We Offer: At Momentive, we value your well-being and offer competitive total rewards and development programs. Our inclusive culture fosters a strong sense of belonging and provides diverse career opportunities to help you unleash your full potential. Together, through innovative problem-solving and collaboration, we strive to create sustainable solutions that make a meaningful impact.Join our Momentive team to open a bright future. Momentive is a premier global advanced materials company with a cutting-edge focus on silicones and specialty products. We deliver solutions designed to help propel our customer's products forward-products that have a profound impact on all aspects of life, around the clock and from living rooms to outer space. With every innovation, Momentive creates a more sustainable future. Our vast product portfolio is made up of advanced silicones and specialty solutions that play an essential role in driving performance across a multitude of industries, including agriculture, automotive, aerospace, electronics, energy, healthcare, personal care, consumer products, building and construction, and more.Momentive believes a diverse workforce empowers our people, strengthens our business, and contributes to a sustainable world. We are proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any characteristic protected by law.To be considered for this position candidates are required to submit an application for employment and be of legal working age as defined by local law. An offer may be conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations. Note to third parties: Momentive is not seeking or accepting any unsolicited assistance from search and selection firms or employment agencies at this time. Join the Momentive Talent Community to receive alerts regarding specific opportunities matching your career interests. to create an account or login to your profile.
About Cognizant Consulting Cognizant Consulting is more than Cognizant's consulting practice-we're a global community of 5,000+ experts dedicated to helping clients reimagine their business. By combining deep industry expertise with advanced technology advisory capabilities, we help Global 2000 organisations drive transformation, unlock value, and compete in a rapidly evolving digital landscape. We're now seeking a senior consulting leader to accelerate growth and shape the future of manufacturing and industrial transformation. About the role As a Senior Manager - Manufacturing Consulting, you will make an impact by driving growth, shaping major transformation programmes, and influencing executive strategy across manufacturing and industrial clients. You will lead large pursuits, oversee complex engagement portfolios, and build differentiated offerings that strengthen Cognizant's market position. This role sits at the intersection of client advisory, commercial leadership, and practice development, with significant influence across clients, teams, and partners. In this role, you will: Serve as a trusted advisor to C suite and senior executives, shaping enterprise level strategies and transformation roadmaps Lead multiple, large scale transformation programmes, providing governance oversight, risk management, and delivery assurance Drive business development and deal shaping, leading major pursuits, crafting compelling value propositions, and positioning Cognizant as a strategic partner Build and evolve practice offerings, including frameworks, accelerators, and industry specific solutions Lead, mentor, and develop senior consulting talent, driving performance culture, workforce planning, and long term capability growth Work model We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position, requiring time in a client or Cognizant office in London. The working arrangements for this role are accurate as of the date of posting and may change based on project and client requirements. We will always be clear about role expectations. What you must have to be considered: Extensive experience leading large scale transformation programmes within manufacturing or industrial sectors Deep sector expertise across the manufacturing value chain, with strong capability in areas such as operations, supply chain, B2B commerce, or sales and marketing Proven commercial leadership and deal shaping capability, including major pursuits and account growthExcellent executive level communication and influencing skills Demonstrated ability to lead large, multi disciplinary consulting teams Strong understanding of enterprise platforms and AI enabled transformation, including SAP, Salesforce, ServiceNow, or Microsoft Dynamics Agile Product Owner, Scrum Master, or equivalent Agile certification These will help you succeed: Public speaking experience and published thought leadership (articles, whitepapers, conference presentations) Experience working within partner ecosystems and co innovation models Established relationships with senior manufacturing stakeholders in the UK market A strong point of view on AI, automation, and next generation manufacturing operations We're excited to meet senior consulting leaders who thrive in complex environments, enjoy shaping market leading transformation agendas, and are motivated to build lasting impact for manufacturing clients and teams.
Mar 02, 2026
Full time
About Cognizant Consulting Cognizant Consulting is more than Cognizant's consulting practice-we're a global community of 5,000+ experts dedicated to helping clients reimagine their business. By combining deep industry expertise with advanced technology advisory capabilities, we help Global 2000 organisations drive transformation, unlock value, and compete in a rapidly evolving digital landscape. We're now seeking a senior consulting leader to accelerate growth and shape the future of manufacturing and industrial transformation. About the role As a Senior Manager - Manufacturing Consulting, you will make an impact by driving growth, shaping major transformation programmes, and influencing executive strategy across manufacturing and industrial clients. You will lead large pursuits, oversee complex engagement portfolios, and build differentiated offerings that strengthen Cognizant's market position. This role sits at the intersection of client advisory, commercial leadership, and practice development, with significant influence across clients, teams, and partners. In this role, you will: Serve as a trusted advisor to C suite and senior executives, shaping enterprise level strategies and transformation roadmaps Lead multiple, large scale transformation programmes, providing governance oversight, risk management, and delivery assurance Drive business development and deal shaping, leading major pursuits, crafting compelling value propositions, and positioning Cognizant as a strategic partner Build and evolve practice offerings, including frameworks, accelerators, and industry specific solutions Lead, mentor, and develop senior consulting talent, driving performance culture, workforce planning, and long term capability growth Work model We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position, requiring time in a client or Cognizant office in London. The working arrangements for this role are accurate as of the date of posting and may change based on project and client requirements. We will always be clear about role expectations. What you must have to be considered: Extensive experience leading large scale transformation programmes within manufacturing or industrial sectors Deep sector expertise across the manufacturing value chain, with strong capability in areas such as operations, supply chain, B2B commerce, or sales and marketing Proven commercial leadership and deal shaping capability, including major pursuits and account growthExcellent executive level communication and influencing skills Demonstrated ability to lead large, multi disciplinary consulting teams Strong understanding of enterprise platforms and AI enabled transformation, including SAP, Salesforce, ServiceNow, or Microsoft Dynamics Agile Product Owner, Scrum Master, or equivalent Agile certification These will help you succeed: Public speaking experience and published thought leadership (articles, whitepapers, conference presentations) Experience working within partner ecosystems and co innovation models Established relationships with senior manufacturing stakeholders in the UK market A strong point of view on AI, automation, and next generation manufacturing operations We're excited to meet senior consulting leaders who thrive in complex environments, enjoy shaping market leading transformation agendas, and are motivated to build lasting impact for manufacturing clients and teams.
Join our team at Heythrop Park, part of the Warner Hotels Group. This 311-bedroom hotel with two theatres, a spa, and three restaurants is set within 440 acres of parkland in the heart of the Cotswolds. Looking to take the next step in your career? At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here, you'refree to be yourself, make an impact, and thrive in a tight-knit team that createstruly uniqueguest experiences. At Warner Hotels,we'remore than just a place to stay,we'rea place where guests come to make memories, discover new experiences, and feeltruly caredfor. As Head of Operations,you'llplay a crucial role in bringing that magic to life. Role Purpose: The Head of Operations leads all front and back-of-house functions to deliver seamless guest experiences across Reception, Leisure, Spa, Housekeeping, Entertainment, and Nights teams. With a Guest Hearted approach, the role ensures service excellence while driving commercial performance through effective sales execution and collaboration with HUB teams. By applying Limitless Thinking, the Head of Operationsidentifiesefficiencies, pilots new initiatives, and elevates leisure and entertainment propositions to meet brand standards and guest expectations. The position owns its impact by maintainingcompliance, safeguarding and reputation through complaint resolution, whilst balancing labour costs with operational quality. Success is achieved by winning as one, recruiting, developing, and inspiring teams, fostering collaboration, and deputising for senior leaders to ensure business continuity. Distinctive in scope, the role combines daily operational delivery with strategic improvement to secure both immediate service excellence and long-term growth. Responsibilities: Operational delivery: Oversee day-to-day operations across reception, leisure club, spa, housekeeping, entertainment, and nights team; ensure seamless guest arrival, check-in, and service delivery across alltouch-points. Sales and commercial execution: Drive on-site sales performance across leisure, spa, and entertainment; implement hotel-specific propositions and external marketing initiatives in partnership with HUB teams to maximise revenue. Entertainment and leisure leadership: Provide oversight of entertainment delivery and calendar development; ensure leisure club and spa operations (including memberships and day spa services) are executed to brand standards and guest expectations. Housekeeping and nights management: Lead and quality assure housekeeping operations and nights team delivery; maintain service standards, guest satisfaction, and operational efficiency across both functions. Labour and rota management: Forecast and produce efficient rotas across reception, leisure, spa, housekeeping, entertainment, and nights; control labourspend while maintaining required cover to deliver service excellence. Guest experience and complaint resolution: Monitor and enhance arrival, check-in, and post-stay guest experiences; lead complaint handling and feedback resolution to protect reputation and drive loyalty. Compliance and safety: Ensure 100% adherence to health and safety requirements across all operational departments; oversee leisure audits including lifeguard compliance, paperwork, and administration. People management and retention: Recruit, train, develop, and performance manage team members across all operational departments; foster teamwork, morale, and succession planning tomaintainengagement and retention. Deputising and collaboration: Undertake Duty Management shifts, manage rotas, and deputise for senior leaders and the General Manager whenrequired; collaborate closely with HUB teams, Sales, Events, HR, and Marketing to maintain brand standards and business continuity. Continuous improvement and strategy: Identify operational efficiencies and service improvements across leisure, spa, reception, and housekeeping; pilot commercial and guest experience initiatives to scale successful practices within Head Office parameters. Governance: Operate within approved financial sign-off limits and procurement processes; elevate issues outside delegated authority to the General Manager. Behaviours and Essential Skills Makes choices that prioritise guest needs and champions a culture of warm, effortless service across all operational teams. Anticipates guest pain points, removes friction from thearrival to departurejourney, and continuously elevates service standards. Identifies opportunities, efficiencies, and innovations across leisure, spa, entertainment, reception operations; confidently tests and pilotesnew ideas. Owns the operational P&L, revenue performance, labour control, and local sales execution, making balanced decisions that protect both guest experience and commercial outcomes. Applies strong understanding of front desk, housekeeping, nights, leisure, spa, entertainment operations to maintain brand standards and seamless daily delivery. Uses systems insights, guest data, and operational metrics to inform decisions on staffing, experience, and commercial performance. Maintains full accountability for health & safety, safeguarding, licensing, audit readiness, and operational risk across all departments. Coaches, motivates, and inspires large, multidisciplinary teams; builds succession strength and nurtures future leaders. Works effectively with HUB teams and onsite leaders, breaking down silos to deliver consistent brand standards, seamless operations, and joined updecision making. Creates an engaged,high performing environment rooted in teamwork, positive behaviours, and clear communication embodying "WinAsOne" every day. Experience in Reception / Front Desk manager role in high occupancy hotel environment Proventrack recordof managing large bedroom operations and supporting full site operational delivery. Experience managing OTA relationships and distribution performance. Ready to discover your glow? Be part of something more than a hotel - where your personality shines and your ideas matter. Inclusion Statement Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: emailprotected Please note: Unsolicited CV's from agencies will not be considered.
Mar 02, 2026
Full time
Join our team at Heythrop Park, part of the Warner Hotels Group. This 311-bedroom hotel with two theatres, a spa, and three restaurants is set within 440 acres of parkland in the heart of the Cotswolds. Looking to take the next step in your career? At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here, you'refree to be yourself, make an impact, and thrive in a tight-knit team that createstruly uniqueguest experiences. At Warner Hotels,we'remore than just a place to stay,we'rea place where guests come to make memories, discover new experiences, and feeltruly caredfor. As Head of Operations,you'llplay a crucial role in bringing that magic to life. Role Purpose: The Head of Operations leads all front and back-of-house functions to deliver seamless guest experiences across Reception, Leisure, Spa, Housekeeping, Entertainment, and Nights teams. With a Guest Hearted approach, the role ensures service excellence while driving commercial performance through effective sales execution and collaboration with HUB teams. By applying Limitless Thinking, the Head of Operationsidentifiesefficiencies, pilots new initiatives, and elevates leisure and entertainment propositions to meet brand standards and guest expectations. The position owns its impact by maintainingcompliance, safeguarding and reputation through complaint resolution, whilst balancing labour costs with operational quality. Success is achieved by winning as one, recruiting, developing, and inspiring teams, fostering collaboration, and deputising for senior leaders to ensure business continuity. Distinctive in scope, the role combines daily operational delivery with strategic improvement to secure both immediate service excellence and long-term growth. Responsibilities: Operational delivery: Oversee day-to-day operations across reception, leisure club, spa, housekeeping, entertainment, and nights team; ensure seamless guest arrival, check-in, and service delivery across alltouch-points. Sales and commercial execution: Drive on-site sales performance across leisure, spa, and entertainment; implement hotel-specific propositions and external marketing initiatives in partnership with HUB teams to maximise revenue. Entertainment and leisure leadership: Provide oversight of entertainment delivery and calendar development; ensure leisure club and spa operations (including memberships and day spa services) are executed to brand standards and guest expectations. Housekeeping and nights management: Lead and quality assure housekeeping operations and nights team delivery; maintain service standards, guest satisfaction, and operational efficiency across both functions. Labour and rota management: Forecast and produce efficient rotas across reception, leisure, spa, housekeeping, entertainment, and nights; control labourspend while maintaining required cover to deliver service excellence. Guest experience and complaint resolution: Monitor and enhance arrival, check-in, and post-stay guest experiences; lead complaint handling and feedback resolution to protect reputation and drive loyalty. Compliance and safety: Ensure 100% adherence to health and safety requirements across all operational departments; oversee leisure audits including lifeguard compliance, paperwork, and administration. People management and retention: Recruit, train, develop, and performance manage team members across all operational departments; foster teamwork, morale, and succession planning tomaintainengagement and retention. Deputising and collaboration: Undertake Duty Management shifts, manage rotas, and deputise for senior leaders and the General Manager whenrequired; collaborate closely with HUB teams, Sales, Events, HR, and Marketing to maintain brand standards and business continuity. Continuous improvement and strategy: Identify operational efficiencies and service improvements across leisure, spa, reception, and housekeeping; pilot commercial and guest experience initiatives to scale successful practices within Head Office parameters. Governance: Operate within approved financial sign-off limits and procurement processes; elevate issues outside delegated authority to the General Manager. Behaviours and Essential Skills Makes choices that prioritise guest needs and champions a culture of warm, effortless service across all operational teams. Anticipates guest pain points, removes friction from thearrival to departurejourney, and continuously elevates service standards. Identifies opportunities, efficiencies, and innovations across leisure, spa, entertainment, reception operations; confidently tests and pilotesnew ideas. Owns the operational P&L, revenue performance, labour control, and local sales execution, making balanced decisions that protect both guest experience and commercial outcomes. Applies strong understanding of front desk, housekeeping, nights, leisure, spa, entertainment operations to maintain brand standards and seamless daily delivery. Uses systems insights, guest data, and operational metrics to inform decisions on staffing, experience, and commercial performance. Maintains full accountability for health & safety, safeguarding, licensing, audit readiness, and operational risk across all departments. Coaches, motivates, and inspires large, multidisciplinary teams; builds succession strength and nurtures future leaders. Works effectively with HUB teams and onsite leaders, breaking down silos to deliver consistent brand standards, seamless operations, and joined updecision making. Creates an engaged,high performing environment rooted in teamwork, positive behaviours, and clear communication embodying "WinAsOne" every day. Experience in Reception / Front Desk manager role in high occupancy hotel environment Proventrack recordof managing large bedroom operations and supporting full site operational delivery. Experience managing OTA relationships and distribution performance. Ready to discover your glow? Be part of something more than a hotel - where your personality shines and your ideas matter. Inclusion Statement Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: emailprotected Please note: Unsolicited CV's from agencies will not be considered.
About the Job Join the Red Hat Cloud Partner team to dive deep and uncover key insights that guide critical business decisions. We are looking for an experienced, motivated, and passionate Partner Sales Director to drive the growth of our Cloud business across Europe, the Middle East, and Africa (EMEA). In this strategic leadership role, reporting directly to the EMEA Vice President of Ecosystems, you will influence and execute our Cloud strategy. You will be accountable for business growth, building scalable sales programs, and managing specialist cloud partner sales teams. You will serve as the domain expert for the EMEA Cloud marketplace - spanning Hyperscalers, Certified Cloud and Service Providers (CCSP), and Managed Service Providers (MSP). This is a high-impact position where you will be responsible for the development of critical Global Cloud Partners, aligning sovereign and telco cloud motions, and driving consumption strategies. You must reside in a major country within the EMEA region where Red Hat is registered for business. What You Will Do In this role, you will balance strategic planning with operational execution across three key pillars: Route to Market (RTM) Leadership, Partner Engagement, and Team Management. Drive the Cloud Partners Route to Market (RTM) across EMEA, including Hyperscalers and Cloud Partners (CCSP, MSP, etc.). Act as the EMEA domain expert to educate and improve the Ecosystem approach within field engagement teams (Enterprise, Commercial, and Telco/Media/Entertainment). Drive growth through Marketplaces and identify elements needed for exponential performance (e.g., aligned products, certifications, and ISV integration). Align Sovereign Cloud and Telco Cloud motions with the broader strategy. Collaborate with global teams to develop and execute joint partnership plans (GTM, Sales, and Enablement) to meet sales and influence objectives. Work with Marketing to integrate initiatives that generate new business and increase market visibility. Expand EMEA C-level partner relationships and map executive sponsorships to increase Red Hat's "share of wallet." Collaborate actively with field sales to drive consumption and ensure a cloud strategy exists for every customer. Direct Leadership: Lead, develop, and manage the allocated EMEA-level team. Matrix Leadership: Collaborate with regional Ecosystem leadership to matrix-manage the community of regional Hyperscaler and CCSP-dedicated Partner Account Managers (PAMs). Provide accurate weekly forecasting, top deal tracking, and pipeline management. Oversee bi-weekly reporting and QBRs to track progress, challenges, and solutions. What You Will Bring Proven managerial credentials and the ability to solve complex business challenges while aligning program objectives. In-depth understanding of the EMEA Cloud marketplace, including Hyperscalers, MSPs, and the broader ecosystem. Solid experience in account and cloud partner management with a track record of overachieving plan goals. Understanding of the Red Hat EMEA Cloud Business is highly desirable and advantageous. Proven experience managing teams that work with external Cloud partners to build sales strategies and set targets. Ability to matrix manage diverse teams across regions to increase internal sales alignment. Experience managing investments and enabling growth initiatives. Exceptional communication skills with the ability to engage internal and external senior sales executives. Strategic capability to deliver an EMEA Cloud Strategy jointly with regional teams. Ability to provide timely resolution (and escalation) for partner or customer challenges. Executive-level presentation and public speaking skills, with the proven ability to deliver compelling keynotes at major industry events and articulate complex value propositions to C-suite audiences. Travel upto 50% across EMEA About Red Hat Red Hat () is the world's leading provider of enterprise open source () software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email . General inquiries, such as those regarding the status of a job application, will not receive a reply.
Mar 01, 2026
Full time
About the Job Join the Red Hat Cloud Partner team to dive deep and uncover key insights that guide critical business decisions. We are looking for an experienced, motivated, and passionate Partner Sales Director to drive the growth of our Cloud business across Europe, the Middle East, and Africa (EMEA). In this strategic leadership role, reporting directly to the EMEA Vice President of Ecosystems, you will influence and execute our Cloud strategy. You will be accountable for business growth, building scalable sales programs, and managing specialist cloud partner sales teams. You will serve as the domain expert for the EMEA Cloud marketplace - spanning Hyperscalers, Certified Cloud and Service Providers (CCSP), and Managed Service Providers (MSP). This is a high-impact position where you will be responsible for the development of critical Global Cloud Partners, aligning sovereign and telco cloud motions, and driving consumption strategies. You must reside in a major country within the EMEA region where Red Hat is registered for business. What You Will Do In this role, you will balance strategic planning with operational execution across three key pillars: Route to Market (RTM) Leadership, Partner Engagement, and Team Management. Drive the Cloud Partners Route to Market (RTM) across EMEA, including Hyperscalers and Cloud Partners (CCSP, MSP, etc.). Act as the EMEA domain expert to educate and improve the Ecosystem approach within field engagement teams (Enterprise, Commercial, and Telco/Media/Entertainment). Drive growth through Marketplaces and identify elements needed for exponential performance (e.g., aligned products, certifications, and ISV integration). Align Sovereign Cloud and Telco Cloud motions with the broader strategy. Collaborate with global teams to develop and execute joint partnership plans (GTM, Sales, and Enablement) to meet sales and influence objectives. Work with Marketing to integrate initiatives that generate new business and increase market visibility. Expand EMEA C-level partner relationships and map executive sponsorships to increase Red Hat's "share of wallet." Collaborate actively with field sales to drive consumption and ensure a cloud strategy exists for every customer. Direct Leadership: Lead, develop, and manage the allocated EMEA-level team. Matrix Leadership: Collaborate with regional Ecosystem leadership to matrix-manage the community of regional Hyperscaler and CCSP-dedicated Partner Account Managers (PAMs). Provide accurate weekly forecasting, top deal tracking, and pipeline management. Oversee bi-weekly reporting and QBRs to track progress, challenges, and solutions. What You Will Bring Proven managerial credentials and the ability to solve complex business challenges while aligning program objectives. In-depth understanding of the EMEA Cloud marketplace, including Hyperscalers, MSPs, and the broader ecosystem. Solid experience in account and cloud partner management with a track record of overachieving plan goals. Understanding of the Red Hat EMEA Cloud Business is highly desirable and advantageous. Proven experience managing teams that work with external Cloud partners to build sales strategies and set targets. Ability to matrix manage diverse teams across regions to increase internal sales alignment. Experience managing investments and enabling growth initiatives. Exceptional communication skills with the ability to engage internal and external senior sales executives. Strategic capability to deliver an EMEA Cloud Strategy jointly with regional teams. Ability to provide timely resolution (and escalation) for partner or customer challenges. Executive-level presentation and public speaking skills, with the proven ability to deliver compelling keynotes at major industry events and articulate complex value propositions to C-suite audiences. Travel upto 50% across EMEA About Red Hat Red Hat () is the world's leading provider of enterprise open source () software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email . General inquiries, such as those regarding the status of a job application, will not receive a reply.
About the opportunity Contentful is a leading intelligent composable content platform that has evolved from a pioneer in headless CMS into a comprehensive Digital Experience Platform (DXP) for the modern enterprise. By decoupling content from its presentation layer, Contentful enables more than 4,200 organizations-including 30% of the Fortune 500-to create, manage, and deliver seamless digital experiences across any channel, from mobile apps and websites to voice assistants and digital signage. Contentful provides native AI and real-time personalization to help brand, marketing, and engineering teams collaborate more effectively and scale their digital footprints without the constraints of traditional, monolithic systems. The Role The Director of Product Marketing is the primary strategist for our market positioning and the arbiter of our competitive standards. Reporting to the VP of Product Marketing, you serve as the bridge between high-level brand vision and the granular reality of the product roadmap. You don't just observe the market; you identify strategic gaps to out-position the competition and codify the technical logic that establishes our platform as the benchmark for the modern DXP and CMS categories. You own the translation layer between Product Development and the market, possessing the technical depth and knowledge of buyer personas to feel equally comfortable building architectural frameworks for a CTO or crafting a strategic vision to justify enterprise value to a CMO. By synthesizing market intelligence into actionable requirements, you actively shape the product roadmap and turn complex technical milestones into a visionary narrative for the world's most sophisticated enterprises. As a player/coach for a distributed US/EMEA team, you are as comfortable brainstorming five-year category shifts with the VP of Product Marketing as you are line-editing a practitioner-level technical blog. You elevate your team's technical acumen by teaching them how to find the 'human story' inside a technical feature. What to expect? Positioning & Messaging: Own the master product messaging and positioning frameworks for the products that define our business. You ensure that our platform is not viewed as a mere utility, but as a critical strategic investment for digital transformation. Prod Dev Collaboration: Act as the primary liaison to the Product Management organization. You will work in tight coordination with product leaders to ensure the roadmap is influenced by market needs and that technical milestones are translated into high-impact value propositions. Cross-functional Collaboration: Serve as the narrative connective tissue between Product, Sales, Analyst Relations, and Corporate Marketing teams. You will collaborate with the Director of Go-To-Market Product Marketing to ensure the core messaging is successfully integrated into global campaigns, enablement, and sales motions. Creation of Product Marketing Artifacts: Personally, and with the team, develop and maintain the foundational assets that represent our business, including core corporate decks and platform-level narratives. You ensure that the company's most visible materials are accurate and compelling. Team Leadership: Direct a high-performing Core PMM team across multiple time zones, including actively investing in your team's growth, delivering thoughtful feedback and elevating their ability to operate with both technical depth and executive-level clarity. This position is remote, but expected to travel to the Berlin office at least once per quarter. What you need to be successful? At least 8 - 10 years of experience in Product Marketing or a related strategic function within B2B SaaS, and 3-5 years of experience leading a team. Direct experience in CMS, DXP, or Personalization technology is highly preferred. Exceptional Communication: You are a gifted writer and an accomplished public speaker. You possess the presence to influence C-level stakeholders and the technical depth to earn the respect of product architects. Instructional Management Style: You have a proven track record of managing global teams (US and EMEA) and a passion for mentoring. You enjoy the process of reviewing work and coaching your team to achieve a higher standard of output. Technical Acumen: You possess hands-on fluency in modern software architecture. You can read API documentation and credibly challenge product and engineering partners while shaping external narratives around headless configurations and composable digital ecosystems. You can explain the "how" just as well as the "why." Judgment and Precision: You have a refined sense of timing and tone, knowing exactly how to adjust a message based on market shifts or the specific needs of an analyst or enterprise buyer. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Feb 28, 2026
Full time
About the opportunity Contentful is a leading intelligent composable content platform that has evolved from a pioneer in headless CMS into a comprehensive Digital Experience Platform (DXP) for the modern enterprise. By decoupling content from its presentation layer, Contentful enables more than 4,200 organizations-including 30% of the Fortune 500-to create, manage, and deliver seamless digital experiences across any channel, from mobile apps and websites to voice assistants and digital signage. Contentful provides native AI and real-time personalization to help brand, marketing, and engineering teams collaborate more effectively and scale their digital footprints without the constraints of traditional, monolithic systems. The Role The Director of Product Marketing is the primary strategist for our market positioning and the arbiter of our competitive standards. Reporting to the VP of Product Marketing, you serve as the bridge between high-level brand vision and the granular reality of the product roadmap. You don't just observe the market; you identify strategic gaps to out-position the competition and codify the technical logic that establishes our platform as the benchmark for the modern DXP and CMS categories. You own the translation layer between Product Development and the market, possessing the technical depth and knowledge of buyer personas to feel equally comfortable building architectural frameworks for a CTO or crafting a strategic vision to justify enterprise value to a CMO. By synthesizing market intelligence into actionable requirements, you actively shape the product roadmap and turn complex technical milestones into a visionary narrative for the world's most sophisticated enterprises. As a player/coach for a distributed US/EMEA team, you are as comfortable brainstorming five-year category shifts with the VP of Product Marketing as you are line-editing a practitioner-level technical blog. You elevate your team's technical acumen by teaching them how to find the 'human story' inside a technical feature. What to expect? Positioning & Messaging: Own the master product messaging and positioning frameworks for the products that define our business. You ensure that our platform is not viewed as a mere utility, but as a critical strategic investment for digital transformation. Prod Dev Collaboration: Act as the primary liaison to the Product Management organization. You will work in tight coordination with product leaders to ensure the roadmap is influenced by market needs and that technical milestones are translated into high-impact value propositions. Cross-functional Collaboration: Serve as the narrative connective tissue between Product, Sales, Analyst Relations, and Corporate Marketing teams. You will collaborate with the Director of Go-To-Market Product Marketing to ensure the core messaging is successfully integrated into global campaigns, enablement, and sales motions. Creation of Product Marketing Artifacts: Personally, and with the team, develop and maintain the foundational assets that represent our business, including core corporate decks and platform-level narratives. You ensure that the company's most visible materials are accurate and compelling. Team Leadership: Direct a high-performing Core PMM team across multiple time zones, including actively investing in your team's growth, delivering thoughtful feedback and elevating their ability to operate with both technical depth and executive-level clarity. This position is remote, but expected to travel to the Berlin office at least once per quarter. What you need to be successful? At least 8 - 10 years of experience in Product Marketing or a related strategic function within B2B SaaS, and 3-5 years of experience leading a team. Direct experience in CMS, DXP, or Personalization technology is highly preferred. Exceptional Communication: You are a gifted writer and an accomplished public speaker. You possess the presence to influence C-level stakeholders and the technical depth to earn the respect of product architects. Instructional Management Style: You have a proven track record of managing global teams (US and EMEA) and a passion for mentoring. You enjoy the process of reviewing work and coaching your team to achieve a higher standard of output. Technical Acumen: You possess hands-on fluency in modern software architecture. You can read API documentation and credibly challenge product and engineering partners while shaping external narratives around headless configurations and composable digital ecosystems. You can explain the "how" just as well as the "why." Judgment and Precision: You have a refined sense of timing and tone, knowing exactly how to adjust a message based on market shifts or the specific needs of an analyst or enterprise buyer. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
About Cognizant Consulting Cognizant Consulting is more than Cognizant's consulting practice-we're a global community of 5,000+ experts dedicated to helping clients reimagine their business. By combining deep industry expertise with advanced technology advisory capabilities, we help Global 2000 organisations drive transformation, unlock value, and compete in a rapidly evolving digital landscape. We're now seeking a senior consulting leader to accelerate growth and shape the future of manufacturing and industrial transformation. About the role As a Senior Manager - Manufacturing Consulting, you will make an impact by driving growth, shaping major transformation programmes, and influencing executive strategy across manufacturing and industrial clients. You will lead large pursuits, oversee complex engagement portfolios, and build differentiated offerings that strengthen Cognizant's market position. This role sits at the intersection of client advisory, commercial leadership, and practice development, with significant influence across clients, teams, and partners. In this role, you will: Serve as a trusted advisor to C suite and senior executives, shaping enterprise level strategies and transformation roadmaps Lead multiple, large scale transformation programmes, providing governance oversight, risk management, and delivery assurance Drive business development and deal shaping, leading major pursuits, crafting compelling value propositions, and positioning Cognizant as a strategic partner Build and evolve practice offerings, including frameworks, accelerators, and industry specific solutions Lead, mentor, and develop senior consulting talent, driving performance culture, workforce planning, and long term capability growth Work model We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position, requiring time in a client or Cognizant office in London. The working arrangements for this role are accurate as of the date of posting and may change based on project and client requirements. We will always be clear about role expectations. What you must have to be considered: Extensive experience leading large scale transformation programmes within manufacturing or industrial sectors Deep sector expertise across the manufacturing value chain, with strong capability in areas such as operations, supply chain, B2B commerce, or sales and marketing Proven commercial leadership and deal shaping capability, including major pursuits and account growthExcellent executive level communication and influencing skills Demonstrated ability to lead large, multi disciplinary consulting teams Strong understanding of enterprise platforms and AI enabled transformation, including SAP, Salesforce, ServiceNow, or Microsoft Dynamics Agile Product Owner, Scrum Master, or equivalent Agile certification These will help you succeed: Public speaking experience and published thought leadership (articles, whitepapers, conference presentations) Experience working within partner ecosystems and co innovation models Established relationships with senior manufacturing stakeholders in the UK market A strong point of view on AI, automation, and next generation manufacturing operations We're excited to meet senior consulting leaders who thrive in complex environments, enjoy shaping market leading transformation agendas, and are motivated to build lasting impact for manufacturing clients and teams.
Feb 28, 2026
Full time
About Cognizant Consulting Cognizant Consulting is more than Cognizant's consulting practice-we're a global community of 5,000+ experts dedicated to helping clients reimagine their business. By combining deep industry expertise with advanced technology advisory capabilities, we help Global 2000 organisations drive transformation, unlock value, and compete in a rapidly evolving digital landscape. We're now seeking a senior consulting leader to accelerate growth and shape the future of manufacturing and industrial transformation. About the role As a Senior Manager - Manufacturing Consulting, you will make an impact by driving growth, shaping major transformation programmes, and influencing executive strategy across manufacturing and industrial clients. You will lead large pursuits, oversee complex engagement portfolios, and build differentiated offerings that strengthen Cognizant's market position. This role sits at the intersection of client advisory, commercial leadership, and practice development, with significant influence across clients, teams, and partners. In this role, you will: Serve as a trusted advisor to C suite and senior executives, shaping enterprise level strategies and transformation roadmaps Lead multiple, large scale transformation programmes, providing governance oversight, risk management, and delivery assurance Drive business development and deal shaping, leading major pursuits, crafting compelling value propositions, and positioning Cognizant as a strategic partner Build and evolve practice offerings, including frameworks, accelerators, and industry specific solutions Lead, mentor, and develop senior consulting talent, driving performance culture, workforce planning, and long term capability growth Work model We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position, requiring time in a client or Cognizant office in London. The working arrangements for this role are accurate as of the date of posting and may change based on project and client requirements. We will always be clear about role expectations. What you must have to be considered: Extensive experience leading large scale transformation programmes within manufacturing or industrial sectors Deep sector expertise across the manufacturing value chain, with strong capability in areas such as operations, supply chain, B2B commerce, or sales and marketing Proven commercial leadership and deal shaping capability, including major pursuits and account growthExcellent executive level communication and influencing skills Demonstrated ability to lead large, multi disciplinary consulting teams Strong understanding of enterprise platforms and AI enabled transformation, including SAP, Salesforce, ServiceNow, or Microsoft Dynamics Agile Product Owner, Scrum Master, or equivalent Agile certification These will help you succeed: Public speaking experience and published thought leadership (articles, whitepapers, conference presentations) Experience working within partner ecosystems and co innovation models Established relationships with senior manufacturing stakeholders in the UK market A strong point of view on AI, automation, and next generation manufacturing operations We're excited to meet senior consulting leaders who thrive in complex environments, enjoy shaping market leading transformation agendas, and are motivated to build lasting impact for manufacturing clients and teams.
Event Director £70,000 - £85,000 DOE + 20% Bonus + Excellent Benefits Hybrid London Our client is a long-standing and trusted provider of large-scale, international networking events, memberships and news covering the AI/Data Centre / Tech and Telco space. Due to ambitious growth plans the need has arisen to hire an Event Director to lead across their flagship events portfolio. These events are large-scale in nature, circa attendees, they are flagship, industry leading events. Role Summary: Reporting to the Managing Director, you will shape event propositions, drive growth, and ensure each product meets its commercial, strategic, and brand objectives. You will manage and mentor a team of Senior and Product Managers, working cross-functionally with content, marketing, operations, and sales to deliver world-class event experiences. This is a key role for a strategic yet hands-on product leader who can balance growth with commercial discipline, ensuring that every event evolves in line with customer needs and market opportunities. Crucially, you must love producing commercial events as this role is still very much hands on, building relationships with key speakers, partners and working with SPEX. Profile Required: Circa 8 + years' experience in B2B events, media, or community-led businesses, including 3+ years in a product or portfolio leadership role. Strong background in conference production Proven ability to grow event brands commercially and strategically. Strong commercial and analytical skills - comfortable with budgets, P&L ownership, and KPI tracking. Deep interest in (or experience with) the telecoms, data centre, or technology sectors. Exceptional communication and stakeholder engagement skills, with confidence at senior industry level. Strong people leadership experience, with the ability to motivate and mentor cross-functional teams. Entrepreneurial mindset - curious, creative, and outcome-focused. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Feb 28, 2026
Full time
Event Director £70,000 - £85,000 DOE + 20% Bonus + Excellent Benefits Hybrid London Our client is a long-standing and trusted provider of large-scale, international networking events, memberships and news covering the AI/Data Centre / Tech and Telco space. Due to ambitious growth plans the need has arisen to hire an Event Director to lead across their flagship events portfolio. These events are large-scale in nature, circa attendees, they are flagship, industry leading events. Role Summary: Reporting to the Managing Director, you will shape event propositions, drive growth, and ensure each product meets its commercial, strategic, and brand objectives. You will manage and mentor a team of Senior and Product Managers, working cross-functionally with content, marketing, operations, and sales to deliver world-class event experiences. This is a key role for a strategic yet hands-on product leader who can balance growth with commercial discipline, ensuring that every event evolves in line with customer needs and market opportunities. Crucially, you must love producing commercial events as this role is still very much hands on, building relationships with key speakers, partners and working with SPEX. Profile Required: Circa 8 + years' experience in B2B events, media, or community-led businesses, including 3+ years in a product or portfolio leadership role. Strong background in conference production Proven ability to grow event brands commercially and strategically. Strong commercial and analytical skills - comfortable with budgets, P&L ownership, and KPI tracking. Deep interest in (or experience with) the telecoms, data centre, or technology sectors. Exceptional communication and stakeholder engagement skills, with confidence at senior industry level. Strong people leadership experience, with the ability to motivate and mentor cross-functional teams. Entrepreneurial mindset - curious, creative, and outcome-focused. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Harris Hill are delighted to be working with a wonderful charity to recruit for the Public Fundraising Manager in order to raise the charity profile, expanding their grassroots support base, and delivering exceptional standards of donor care. Working in close partnership with Marketing team, you will lead on challenge events and community fundraising, individual giving, in memory and legacy fundraising, Key Responsibilities Develop and deliver short, medium and long-term public fundraising plans and budgets, monitoring income and expenditure. Oversee the creation and evolution of fundraising products and propositions to ensure strong ROI and audience resonance. Champion public fundraising within integrated campaigns, maximising predictable, unrestricted income through regular giving, in memory and legacy programmes. Lead individual giving activity, including online appeals, Christmas appeal and auction, with a strong focus on stewardship and retention. Plan and deliver an annual cycle of supporter communications, including appeals, newsletters and impact reporting. Optimise third party and online fundraising channels (including Facebook and Instagram). Lead the legacy programme, embedding gifts in wills messaging across the organisation. Support families to fundraise with care, professionalism and sensitivity. Grow income from grassroots and community organisations (schools, faith groups, golf clubs and more), focusing on £1k £5k opportunities. Manage and develop the challenge events portfolio (e.g. Hackney Half, London Landmarks, Royal Parks, London Marathon), ensuring excellent participant stewardship and maximum income. You will bring: Proven experience delivering short, medium and long-term fundraising plans and budgets. Experience in at least one key public fundraising area (individual giving, challenge events, community fundraising, legacy or in memory). Strong relationship building skills with high emotional intelligence. A creative, growth oriented and commercially minded approach. Excellent written and verbal communication skills, including crafting compelling impact stories. CRM experience (e.g. Donorfy or similar). Line management experience (formal or informal). Strong analytical skills and attention to detail. Exceptional time management within a dynamic environment. Salary: Circa £40,000 per annum Location: London, hybrid working, 3 day a week in the office Contract type: permanent, full- time, Closing date: Friday 20th March at 9am Interview: 1st round 24th March via Teams 2nd round w/c 30th March Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Feb 28, 2026
Full time
Harris Hill are delighted to be working with a wonderful charity to recruit for the Public Fundraising Manager in order to raise the charity profile, expanding their grassroots support base, and delivering exceptional standards of donor care. Working in close partnership with Marketing team, you will lead on challenge events and community fundraising, individual giving, in memory and legacy fundraising, Key Responsibilities Develop and deliver short, medium and long-term public fundraising plans and budgets, monitoring income and expenditure. Oversee the creation and evolution of fundraising products and propositions to ensure strong ROI and audience resonance. Champion public fundraising within integrated campaigns, maximising predictable, unrestricted income through regular giving, in memory and legacy programmes. Lead individual giving activity, including online appeals, Christmas appeal and auction, with a strong focus on stewardship and retention. Plan and deliver an annual cycle of supporter communications, including appeals, newsletters and impact reporting. Optimise third party and online fundraising channels (including Facebook and Instagram). Lead the legacy programme, embedding gifts in wills messaging across the organisation. Support families to fundraise with care, professionalism and sensitivity. Grow income from grassroots and community organisations (schools, faith groups, golf clubs and more), focusing on £1k £5k opportunities. Manage and develop the challenge events portfolio (e.g. Hackney Half, London Landmarks, Royal Parks, London Marathon), ensuring excellent participant stewardship and maximum income. You will bring: Proven experience delivering short, medium and long-term fundraising plans and budgets. Experience in at least one key public fundraising area (individual giving, challenge events, community fundraising, legacy or in memory). Strong relationship building skills with high emotional intelligence. A creative, growth oriented and commercially minded approach. Excellent written and verbal communication skills, including crafting compelling impact stories. CRM experience (e.g. Donorfy or similar). Line management experience (formal or informal). Strong analytical skills and attention to detail. Exceptional time management within a dynamic environment. Salary: Circa £40,000 per annum Location: London, hybrid working, 3 day a week in the office Contract type: permanent, full- time, Closing date: Friday 20th March at 9am Interview: 1st round 24th March via Teams 2nd round w/c 30th March Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Inspire Resourcing are currently recruiting a Bid Manager on behalf of our client in Mansfield. As a Bid Manager in our Group Sales and Marketing team, you ll play a crucial role in securing new business opportunities and driving company growth. This position requires strategic thinking, excellent communication skills, and, ideally, an understanding of the marketing services industry. Working within a dynamic, fast-paced environment, you will be responsible for crafting compelling bid and proposal responses, managing deadlines, and ensuring all submissions meet the highest standards. Collaborating closely with internal stakeholders, you ll create compelling, tailored responses that address client needs and align with company goals. Key responsibilities Bid management: lead the end-to-end bid process from qualification to submission and feedback . Bid strategy: develop and execute winning bid strategies that align with marketing services proposition, client requirements and market trends. Stakeholder collaboration: work closely with cross-functional teams to ensure all aspects of a bid are addressed. Response production: write, edit and proof compelling responses for a wide-ranging business audience, tailoring content as needed to the client, sector and service. Resource management: manage bidding resources and timelines to ensure on-time and high-quality proposal submissions. Market research: stay informed about key propositions and new service launches, along with UK marketing services and competitor developments to inform bid strategies. Continuous improvement: maintain and enhance our Bid & Marketing library and continuously refine bid processes, Reporting: Provide MI reporting on bid activity levels, results and resourcing . Qualifications and skills required Proven experience in bid management, preferably within marketing services or other private-sector industries Strong understanding of private and public sector procurement processes Excellent written and verbal communication skills, with the ability to produce compelling proposals High attention to detail and ability to manage multiple bids simultaneously to tight deadlines Strong people skills with the ability to lead and motivate a cross-functional team Familiarity with marketing technologies, including the use of AI in bids, digital marketing strategies, and industry best practices Outstanding project management skills Essential skills Excellent writing and editing skills Ability to communicate and influence at a senior level A proactive, deadline-driven mindset with a passion for delivering high-quality work Creative and innovative thinking Ability to prioritise tasks and resources to manage multiple tenders simultaneously Highly proficient in MS Office, including SharePoint and familiarity with bid management tools Strong commercial awareness Desirable skills Qualified to degree/professional level. Familiar with the Adobe Creative Cloud suite of applications APMP qualified Knowledge of marketing and the marketing services sector
Feb 28, 2026
Full time
Inspire Resourcing are currently recruiting a Bid Manager on behalf of our client in Mansfield. As a Bid Manager in our Group Sales and Marketing team, you ll play a crucial role in securing new business opportunities and driving company growth. This position requires strategic thinking, excellent communication skills, and, ideally, an understanding of the marketing services industry. Working within a dynamic, fast-paced environment, you will be responsible for crafting compelling bid and proposal responses, managing deadlines, and ensuring all submissions meet the highest standards. Collaborating closely with internal stakeholders, you ll create compelling, tailored responses that address client needs and align with company goals. Key responsibilities Bid management: lead the end-to-end bid process from qualification to submission and feedback . Bid strategy: develop and execute winning bid strategies that align with marketing services proposition, client requirements and market trends. Stakeholder collaboration: work closely with cross-functional teams to ensure all aspects of a bid are addressed. Response production: write, edit and proof compelling responses for a wide-ranging business audience, tailoring content as needed to the client, sector and service. Resource management: manage bidding resources and timelines to ensure on-time and high-quality proposal submissions. Market research: stay informed about key propositions and new service launches, along with UK marketing services and competitor developments to inform bid strategies. Continuous improvement: maintain and enhance our Bid & Marketing library and continuously refine bid processes, Reporting: Provide MI reporting on bid activity levels, results and resourcing . Qualifications and skills required Proven experience in bid management, preferably within marketing services or other private-sector industries Strong understanding of private and public sector procurement processes Excellent written and verbal communication skills, with the ability to produce compelling proposals High attention to detail and ability to manage multiple bids simultaneously to tight deadlines Strong people skills with the ability to lead and motivate a cross-functional team Familiarity with marketing technologies, including the use of AI in bids, digital marketing strategies, and industry best practices Outstanding project management skills Essential skills Excellent writing and editing skills Ability to communicate and influence at a senior level A proactive, deadline-driven mindset with a passion for delivering high-quality work Creative and innovative thinking Ability to prioritise tasks and resources to manage multiple tenders simultaneously Highly proficient in MS Office, including SharePoint and familiarity with bid management tools Strong commercial awareness Desirable skills Qualified to degree/professional level. Familiar with the Adobe Creative Cloud suite of applications APMP qualified Knowledge of marketing and the marketing services sector
Join our team at Cricket St Thomas, part of the Warner Hotels Group. This 239 bedroom Grade II listed hotel with a theatre, spa, and restaurant is surrounded by 160 acres of parkland in the West Country. Looking to take the next step in your leisure career? At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here, you're free to be yourself, make an impact, and thrive in a tight knit team that creates truly unique guest experiences. At Warner Hotels, we're more than just a place to stay - we're a place where guests come to make memories, discover new experiences, and feel truly cared for. As Head of Operations, you'll play a crucial role in bringing that magic to life. Role Purpose The Head of Operations leads all front and back of house functions to deliver seamless guest experiences across Reception, Leisure, Spa, Housekeeping, Entertainment, and Nights teams. With a Guest Hearted approach, the role ensures service excellence while driving commercial performance through effective sales execution and collaboration with HUB teams. By applying Limitless Thinking, the Head of Operations identifies efficiencies, pilots new initiatives, and elevates leisure and entertainment propositions to meet brand standards and guest expectations. The position owns its impact by maintaining compliance, safeguarding reputation through complaint resolution, whilst balancing labour costs with operational quality. Success is achieved by winning as one, recruiting, developing, and inspiring teams, fostering collaboration, and deputising for senior leaders to ensure business continuity. Scope and Impact Distinctive in scope, the role combines daily operational delivery with strategic improvement to secure both immediate service excellence and long term growth. Responsibilities Operational delivery: Oversee day to day operations across reception, leisure club, spa, housekeeping, entertainment, and nights team; ensure seamless guest arrival, check in, and service delivery across all touch points. Sales and commercial execution: Drive on site sales performance across leisure, spa, and entertainment; implement hotel specific propositions and external marketing initiatives in partnership with HUB teams to maximise revenue. Entertainment and leisure leadership: Provide oversight of entertainment delivery and calendar development; ensure leisure club and spa operations (including memberships and day spa services) are executed to brand standards and guest expectations. Housekeeping and nights management: Lead and quality assure housekeeping operations and nights team delivery; maintain service standards, guest satisfaction, and operational efficiency across both functions. Labour and rota management: Forecast and produce efficient rotas across reception, leisure, spa, housekeeping, entertainment, and nights; control labour spend while maintaining required cover to deliver service excellence. Guest experience and complaint resolution: Monitor and enhance arrival, check in, and post stay guest experiences; lead complaint handling and feedback resolution to protect reputation and drive loyalty. Compliance and safety: Ensure 100% adherence to health and safety requirements across all operational departments; oversee leisure audits including lifeguard compliance, paperwork, and administration. People management and retention: Recruit, train, develop, and performance manage team members across all operational departments; foster teamwork, morale, and succession planning to maintain engagement and retention. Deputising and collaboration: Undertake Duty Management shifts, manage rotas, and deputise for senior leaders and the General Manager when required; collaborate closely with HUB teams, Sales, Events, HR, and Marketing to maintain brand standards and business continuity. Continuous improvement and strategy: Identify operational efficiencies and service improvements across leisure, spa, reception, and housekeeping; pilot commercial and guest experience initiatives to scale successful practices within Head Office parameters. Governance: Operate within approved financial sign off limits and procurement processes; escalates issues outside delegated authority to the General Manager. Behaviours and Essential Skills Makes choices that prioritise guest needs and champions a culture of warm, effortless service across all operational teams. Anticipates guest pain points, removes friction from the arrival to departure journey, and continuously elevates service standards. Identifies opportunities, efficiencies, and innovations across leisure, spa, entertainment, reception operations; confidently tests and pilots new ideas. Owns the operational P&L, revenue performance, labour control, and local sales execution, making balanced decisions that protect both guest experience and commercial outcomes. Applies strong understanding of front desk, housekeeping, nights, leisure, spa, entertainment operations to maintain brand standards and seamless daily delivery. Uses systems insights, guest data, and operational metrics to inform decisions on staffing, experience, and commercial performance. Maintains full accountability for health & safety, safeguarding, licensing, audit readiness, and operational risk across all departments. Coaches, motivates, and inspires large, multidisciplinary teams; builds succession strength and nurtures future leaders. Works effectively with HUB teams and onsite leaders, breaking down silos to deliver consistent brand standards, seamless operations, and joint up decision making. Creates an engaged, high performing environment rooted in teamwork, positive behaviours, and clear communication embodying "Win As One" every day. Essential Experience Experience in Reception / Front Desk manager role in high occupancy hotel environment Proven track record of managing large bedroom operations and supporting full site operational delivery. Experience managing OTA relationships and distribution performance. PPO experience desirable. Ready to discover your glow? Be part of something more than a hotel - where your personality shines and your ideas matter. Inclusion Statement Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part time or a job share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Please note: Unsolicited CVs from agencies will not be considered.
Feb 28, 2026
Full time
Join our team at Cricket St Thomas, part of the Warner Hotels Group. This 239 bedroom Grade II listed hotel with a theatre, spa, and restaurant is surrounded by 160 acres of parkland in the West Country. Looking to take the next step in your leisure career? At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here, you're free to be yourself, make an impact, and thrive in a tight knit team that creates truly unique guest experiences. At Warner Hotels, we're more than just a place to stay - we're a place where guests come to make memories, discover new experiences, and feel truly cared for. As Head of Operations, you'll play a crucial role in bringing that magic to life. Role Purpose The Head of Operations leads all front and back of house functions to deliver seamless guest experiences across Reception, Leisure, Spa, Housekeeping, Entertainment, and Nights teams. With a Guest Hearted approach, the role ensures service excellence while driving commercial performance through effective sales execution and collaboration with HUB teams. By applying Limitless Thinking, the Head of Operations identifies efficiencies, pilots new initiatives, and elevates leisure and entertainment propositions to meet brand standards and guest expectations. The position owns its impact by maintaining compliance, safeguarding reputation through complaint resolution, whilst balancing labour costs with operational quality. Success is achieved by winning as one, recruiting, developing, and inspiring teams, fostering collaboration, and deputising for senior leaders to ensure business continuity. Scope and Impact Distinctive in scope, the role combines daily operational delivery with strategic improvement to secure both immediate service excellence and long term growth. Responsibilities Operational delivery: Oversee day to day operations across reception, leisure club, spa, housekeeping, entertainment, and nights team; ensure seamless guest arrival, check in, and service delivery across all touch points. Sales and commercial execution: Drive on site sales performance across leisure, spa, and entertainment; implement hotel specific propositions and external marketing initiatives in partnership with HUB teams to maximise revenue. Entertainment and leisure leadership: Provide oversight of entertainment delivery and calendar development; ensure leisure club and spa operations (including memberships and day spa services) are executed to brand standards and guest expectations. Housekeeping and nights management: Lead and quality assure housekeeping operations and nights team delivery; maintain service standards, guest satisfaction, and operational efficiency across both functions. Labour and rota management: Forecast and produce efficient rotas across reception, leisure, spa, housekeeping, entertainment, and nights; control labour spend while maintaining required cover to deliver service excellence. Guest experience and complaint resolution: Monitor and enhance arrival, check in, and post stay guest experiences; lead complaint handling and feedback resolution to protect reputation and drive loyalty. Compliance and safety: Ensure 100% adherence to health and safety requirements across all operational departments; oversee leisure audits including lifeguard compliance, paperwork, and administration. People management and retention: Recruit, train, develop, and performance manage team members across all operational departments; foster teamwork, morale, and succession planning to maintain engagement and retention. Deputising and collaboration: Undertake Duty Management shifts, manage rotas, and deputise for senior leaders and the General Manager when required; collaborate closely with HUB teams, Sales, Events, HR, and Marketing to maintain brand standards and business continuity. Continuous improvement and strategy: Identify operational efficiencies and service improvements across leisure, spa, reception, and housekeeping; pilot commercial and guest experience initiatives to scale successful practices within Head Office parameters. Governance: Operate within approved financial sign off limits and procurement processes; escalates issues outside delegated authority to the General Manager. Behaviours and Essential Skills Makes choices that prioritise guest needs and champions a culture of warm, effortless service across all operational teams. Anticipates guest pain points, removes friction from the arrival to departure journey, and continuously elevates service standards. Identifies opportunities, efficiencies, and innovations across leisure, spa, entertainment, reception operations; confidently tests and pilots new ideas. Owns the operational P&L, revenue performance, labour control, and local sales execution, making balanced decisions that protect both guest experience and commercial outcomes. Applies strong understanding of front desk, housekeeping, nights, leisure, spa, entertainment operations to maintain brand standards and seamless daily delivery. Uses systems insights, guest data, and operational metrics to inform decisions on staffing, experience, and commercial performance. Maintains full accountability for health & safety, safeguarding, licensing, audit readiness, and operational risk across all departments. Coaches, motivates, and inspires large, multidisciplinary teams; builds succession strength and nurtures future leaders. Works effectively with HUB teams and onsite leaders, breaking down silos to deliver consistent brand standards, seamless operations, and joint up decision making. Creates an engaged, high performing environment rooted in teamwork, positive behaviours, and clear communication embodying "Win As One" every day. Essential Experience Experience in Reception / Front Desk manager role in high occupancy hotel environment Proven track record of managing large bedroom operations and supporting full site operational delivery. Experience managing OTA relationships and distribution performance. PPO experience desirable. Ready to discover your glow? Be part of something more than a hotel - where your personality shines and your ideas matter. Inclusion Statement Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part time or a job share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Please note: Unsolicited CVs from agencies will not be considered.
Join our team at Thoresby Hall, part of the Warner Hotels Group. This 221-bedroom hotel features original architecture, a Great Hall with deep armchairs, and overlooks acres of classic parkland. Looking to take the next step in your leisure career? At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here, you're free to be yourself, make an impact, and thrive in a tight-knit team that creates truly unique guest experiences. At Warner Hotels, we're more than just a place to stay, we're a place where guests come to make memories, discover new experiences, and feel truly cared for. As Head of Operations, you'll play a crucial role in bringing that magic to life. Role Purpose The Head of Operations leads all front and back-of-house functions to deliver seamless guest experiences across Reception, Leisure, Spa, Housekeeping, Entertainment, and Nights teams. With a Guest Hearted approach, the role ensures service excellence while driving commercial performance through effective sales execution and collaboration with HUB teams. By applying Limitless Thinking, the Head of Operations identifies efficiencies, pilots new initiatives, and elevates leisure and entertainment propositions to meet brand standards and guest expectations. The position owns its impact by maintaining compliance, safeguarding and reputation through complaint resolution, whilst balancing labour costs with operational quality. Success is achieved by winning as one, recruiting, developing, and inspiring teams, fostering collaboration, and deputising for senior leaders to ensure business continuity. Distinctive in scope, the role combines daily operational delivery with strategic improvement to secure both immediate service excellence and long-term growth. Responsibilities Operational delivery: Oversee day-to-day operations across reception, leisure club, spa, housekeeping, entertainment, and nights team; ensure seamless guest arrival, check-in, and service delivery across all touch-points. Sales and commercial execution: Drive on-site sales performance across leisure, spa, and entertainment; implement hotel-specific propositions and external marketing initiatives in partnership with HUB teams to maximise revenue. Entertainment and leisure leadership: Provide oversight of entertainment delivery and calendar development; ensure leisure club and spa operations (including memberships and day spa services) are executed to brand standards and guest expectations. Housekeeping and nights management: Lead and quality assure housekeeping operations and nights team delivery; maintain service standards, guest satisfaction, and operational efficiency across both functions. Labour and rota management: Forecast and produce efficient rotas across reception, leisure, spa, housekeeping, entertainment, and nights; control labour spend while maintaining required cover to deliver service excellence. Guest experience and complaint resolution: Monitor and enhance arrival, check-in, and post-stay guest experiences; lead complaint handling and feedback resolution to protect reputation and drive loyalty. Compliance and safety: Ensure 100% adherence to health and safety requirements across all operational departments; oversee leisure audits including lifeguard compliance, paperwork, and administration. People management and retention: Recruit, train, develop, and performance manage team members across all operational departments; foster teamwork, morale, and succession planning to maintain engagement and retention. Deputising and collaboration: Undertake Duty Management shifts, manage rotas, and deputise for senior leaders and the General Manager when required; collaborate closely with HUB teams, Sales, Events, HR, and Marketing to maintain brand standards and business continuity. Continuous improvement and strategy: Identify operational efficiencies and service improvements across leisure, spa, reception, and housekeeping; pilot commercial and guest experience initiatives to scale successful practices within Head Office parameters. Governance: Operate within approved financial sign-off limits and procurement processes; elevate issues outside delegated authority to the General Manager. Behaviours and Essential Skills Makes choices that prioritise guest needs and champions a culture of warm, effortless service across all operational teams. Anticipates guest pain points, removes friction from the arrival to departure journey, and continuously elevates service standards. Identifies opportunities, efficiencies, and innovations across leisure, spa, entertainment, reception operations; confidently tests and pilots new ideas. Owns the operational P&L, revenue performance, labour control, and local sales execution, making balanced decisions that protect both guest experience and commercial outcomes. Applies strong understanding of front desk, housekeeping, nights, leisure, spa, entertainment operations to maintain brand standards and seamless daily delivery. Uses systems insights, guest data, and operational metrics to inform decisions on staffing, experience, and commercial performance. Maintains full accountability for health & safety, safeguarding, licensing, audit readiness, and operational risk across all departments. Coaches, motivates, and inspires large, multidisciplinary teams; builds succession strength and nurtures future leaders. Works effectively with HUB teams and onsite leaders, breaking down silos to deliver consistent brand standards, seamless operations, and joined up decision making. Creates an engaged, high performing environment rooted in teamwork, positive behaviours, and clear communication embodying "WinAsOne" every day. Essential Experience Experience in Reception / Front Desk manager role in high occupancy hotel environment Proventrack record of managing large bedroom operations and supporting full site operational delivery. Experience managing OTA relationships and distribution performance. PPO experience desirable. Ready to discover your glow? Be part of something more than a hotel - where your personality shines and your ideas matter. Inclusion Statement Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Please note: Unsolicited CVs from agencies will not be considered.
Feb 28, 2026
Full time
Join our team at Thoresby Hall, part of the Warner Hotels Group. This 221-bedroom hotel features original architecture, a Great Hall with deep armchairs, and overlooks acres of classic parkland. Looking to take the next step in your leisure career? At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here, you're free to be yourself, make an impact, and thrive in a tight-knit team that creates truly unique guest experiences. At Warner Hotels, we're more than just a place to stay, we're a place where guests come to make memories, discover new experiences, and feel truly cared for. As Head of Operations, you'll play a crucial role in bringing that magic to life. Role Purpose The Head of Operations leads all front and back-of-house functions to deliver seamless guest experiences across Reception, Leisure, Spa, Housekeeping, Entertainment, and Nights teams. With a Guest Hearted approach, the role ensures service excellence while driving commercial performance through effective sales execution and collaboration with HUB teams. By applying Limitless Thinking, the Head of Operations identifies efficiencies, pilots new initiatives, and elevates leisure and entertainment propositions to meet brand standards and guest expectations. The position owns its impact by maintaining compliance, safeguarding and reputation through complaint resolution, whilst balancing labour costs with operational quality. Success is achieved by winning as one, recruiting, developing, and inspiring teams, fostering collaboration, and deputising for senior leaders to ensure business continuity. Distinctive in scope, the role combines daily operational delivery with strategic improvement to secure both immediate service excellence and long-term growth. Responsibilities Operational delivery: Oversee day-to-day operations across reception, leisure club, spa, housekeeping, entertainment, and nights team; ensure seamless guest arrival, check-in, and service delivery across all touch-points. Sales and commercial execution: Drive on-site sales performance across leisure, spa, and entertainment; implement hotel-specific propositions and external marketing initiatives in partnership with HUB teams to maximise revenue. Entertainment and leisure leadership: Provide oversight of entertainment delivery and calendar development; ensure leisure club and spa operations (including memberships and day spa services) are executed to brand standards and guest expectations. Housekeeping and nights management: Lead and quality assure housekeeping operations and nights team delivery; maintain service standards, guest satisfaction, and operational efficiency across both functions. Labour and rota management: Forecast and produce efficient rotas across reception, leisure, spa, housekeeping, entertainment, and nights; control labour spend while maintaining required cover to deliver service excellence. Guest experience and complaint resolution: Monitor and enhance arrival, check-in, and post-stay guest experiences; lead complaint handling and feedback resolution to protect reputation and drive loyalty. Compliance and safety: Ensure 100% adherence to health and safety requirements across all operational departments; oversee leisure audits including lifeguard compliance, paperwork, and administration. People management and retention: Recruit, train, develop, and performance manage team members across all operational departments; foster teamwork, morale, and succession planning to maintain engagement and retention. Deputising and collaboration: Undertake Duty Management shifts, manage rotas, and deputise for senior leaders and the General Manager when required; collaborate closely with HUB teams, Sales, Events, HR, and Marketing to maintain brand standards and business continuity. Continuous improvement and strategy: Identify operational efficiencies and service improvements across leisure, spa, reception, and housekeeping; pilot commercial and guest experience initiatives to scale successful practices within Head Office parameters. Governance: Operate within approved financial sign-off limits and procurement processes; elevate issues outside delegated authority to the General Manager. Behaviours and Essential Skills Makes choices that prioritise guest needs and champions a culture of warm, effortless service across all operational teams. Anticipates guest pain points, removes friction from the arrival to departure journey, and continuously elevates service standards. Identifies opportunities, efficiencies, and innovations across leisure, spa, entertainment, reception operations; confidently tests and pilots new ideas. Owns the operational P&L, revenue performance, labour control, and local sales execution, making balanced decisions that protect both guest experience and commercial outcomes. Applies strong understanding of front desk, housekeeping, nights, leisure, spa, entertainment operations to maintain brand standards and seamless daily delivery. Uses systems insights, guest data, and operational metrics to inform decisions on staffing, experience, and commercial performance. Maintains full accountability for health & safety, safeguarding, licensing, audit readiness, and operational risk across all departments. Coaches, motivates, and inspires large, multidisciplinary teams; builds succession strength and nurtures future leaders. Works effectively with HUB teams and onsite leaders, breaking down silos to deliver consistent brand standards, seamless operations, and joined up decision making. Creates an engaged, high performing environment rooted in teamwork, positive behaviours, and clear communication embodying "WinAsOne" every day. Essential Experience Experience in Reception / Front Desk manager role in high occupancy hotel environment Proventrack record of managing large bedroom operations and supporting full site operational delivery. Experience managing OTA relationships and distribution performance. PPO experience desirable. Ready to discover your glow? Be part of something more than a hotel - where your personality shines and your ideas matter. Inclusion Statement Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Please note: Unsolicited CVs from agencies will not be considered.
Join our team at Bodelwyddan Castle, part of the Warner Hotels Group. This Grade II listed Victorian building near the North Wales Coast houses a modern 238 bedroom hotel with a superb range of leisure facilities and numerous daily activities. Looking to take the next step in your leisure career? At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here, you're free to be yourself, make an impact, and thrive in a tight knit team that creates truly unique guest experiences. At Warner Hotels, we're more than just a place to stay; we're a place where guests come to make memories, discover new experiences, and feel truly cared for. As Head of Operations, you'll play a crucial role in bringing that magic to life. Role Purpose The Head of Operations leads all front and back of house functions to deliver seamless guest experiences across Reception, Leisure, Spa, Housekeeping, Entertainment, and Nights teams. With a Guest Hearted approach, the role ensures service excellence while driving commercial performance through effective sales execution and collaboration with HUB teams. By applying Limitless Thinking, the Head of Operations identifies efficiencies, pilots new initiatives, and elevates leisure and entertainment propositions to meet brand standards and guest expectations. The position owns its impact by maintaining compliance, safeguarding reputation through complaint resolution, whilst balancing labour costs with operational quality. Success is achieved by winning as one, recruiting, developing, and inspiring teams, fostering collaboration, and deputising for senior leaders to ensure business continuity. Distinctive in scope, the role combines daily operational delivery with strategic improvement to secure both immediate service excellence and long term growth. Responsibilities Operational delivery: Oversee day to day operations across reception, leisure club, spa, housekeeping, entertainment, and nights team; ensure seamless guest arrival, check in, and service delivery across all touch points. Sales and commercial execution: Drive on site sales performance across leisure, spa, and entertainment; implement hotel specific propositions and external marketing initiatives in partnership with HUB teams to maximise revenue. Entertainment and leisure leadership: Provide oversight of entertainment delivery and calendar development; ensure leisure club and spa operations (including memberships and day spa services) are executed to brand standards and guest expectations. Housekeeping and nights management: Lead and quality assure housekeeping operations and nights team delivery; maintain service standards, guest satisfaction, and operational efficiency across both functions. Labour and rota management: Forecast and produce efficient rotas across reception, leisure, spa, housekeeping, entertainment, and nights; control labour spend while maintaining required cover to deliver service excellence. Guest experience and complaint resolution: Monitor and enhance arrival, check in, and post stay guest experiences; lead complaint handling and feedback resolution to protect reputation and drive loyalty. Compliance and safety: Ensure 100% adherence to health and safety requirements across all operational departments; oversee leisure audits including lifeguard compliance, paperwork, and administration. People management and retention: Recruit, train, develop, and performance manage team members across all operational departments; foster teamwork, morale, and succession planning to maintain engagement and retention. Deputising and collaboration: Undertake Duty Management shifts, manage rotas, and deputise for senior leaders and the General Manager when required; collaborate closely with HUB teams, Sales, Events, HR, and Marketing to maintain brand standards and business continuity. Continuous improvement and strategy: Identify operational efficiencies and service improvements across leisure, spa, reception, and housekeeping; pilot commercial and guest experience initiatives to scale successful practices within Head Office parameters. Governance: Operate within approved financial sign off limits and procurement processes; escalates issues outside delegated authority to the General Manager. Behaviours and Essential Skills Makes choices that prioritise guest needs and champions a culture of warm, effortless service across all operational teams. Anticipates guest pain points, removes friction from the arrival to departure journey, and continuously elevates service standards. Identifies opportunities, efficiencies, and innovations across leisure, spa, entertainment, reception operations; confidently tests and pilots new ideas. Owns the operational P&L, revenue performance, labour control, and local sales execution, making balanced decisions that protect both guest experience and commercial outcomes. Applies strong understanding of front desk, housekeeping, nights, leisure, spa, entertainment operations to maintain brand standards and seamless daily delivery. Uses systems insights, guest data, and operational metrics to inform decisions on staffing, experience, and commercial performance. Maintains full accountability for health & safety, safeguarding, licensing, audit readiness, and operational risk across all departments. Coaches, motivates, and inspires large, multidisciplinary teams; builds succession strength and nurtures future leaders. Works effectively with HUB teams and onsite leaders, breaking down silos to deliver consistent brand standards, seamless operations, and joined up decision making. Creates an engaged, high performing environment rooted in teamwork, positive behaviours, and clear communication embodying "WinAsOne" every day. Essential Experience Experience in Reception / Front Desk manager role in high occupancy hotel environment Proven track record of managing large bedroom operations and supporting full site operational delivery. Experience managing OTA relationships and distribution performance. PPO experience desirable. Ready to discover your glow? Be part of something more than a hotel - where your personality shines and your ideas matter. Inclusion Statement Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part time or a job share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Please note: Unsolicited CVs from agencies will not be considered.
Feb 28, 2026
Full time
Join our team at Bodelwyddan Castle, part of the Warner Hotels Group. This Grade II listed Victorian building near the North Wales Coast houses a modern 238 bedroom hotel with a superb range of leisure facilities and numerous daily activities. Looking to take the next step in your leisure career? At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here, you're free to be yourself, make an impact, and thrive in a tight knit team that creates truly unique guest experiences. At Warner Hotels, we're more than just a place to stay; we're a place where guests come to make memories, discover new experiences, and feel truly cared for. As Head of Operations, you'll play a crucial role in bringing that magic to life. Role Purpose The Head of Operations leads all front and back of house functions to deliver seamless guest experiences across Reception, Leisure, Spa, Housekeeping, Entertainment, and Nights teams. With a Guest Hearted approach, the role ensures service excellence while driving commercial performance through effective sales execution and collaboration with HUB teams. By applying Limitless Thinking, the Head of Operations identifies efficiencies, pilots new initiatives, and elevates leisure and entertainment propositions to meet brand standards and guest expectations. The position owns its impact by maintaining compliance, safeguarding reputation through complaint resolution, whilst balancing labour costs with operational quality. Success is achieved by winning as one, recruiting, developing, and inspiring teams, fostering collaboration, and deputising for senior leaders to ensure business continuity. Distinctive in scope, the role combines daily operational delivery with strategic improvement to secure both immediate service excellence and long term growth. Responsibilities Operational delivery: Oversee day to day operations across reception, leisure club, spa, housekeeping, entertainment, and nights team; ensure seamless guest arrival, check in, and service delivery across all touch points. Sales and commercial execution: Drive on site sales performance across leisure, spa, and entertainment; implement hotel specific propositions and external marketing initiatives in partnership with HUB teams to maximise revenue. Entertainment and leisure leadership: Provide oversight of entertainment delivery and calendar development; ensure leisure club and spa operations (including memberships and day spa services) are executed to brand standards and guest expectations. Housekeeping and nights management: Lead and quality assure housekeeping operations and nights team delivery; maintain service standards, guest satisfaction, and operational efficiency across both functions. Labour and rota management: Forecast and produce efficient rotas across reception, leisure, spa, housekeeping, entertainment, and nights; control labour spend while maintaining required cover to deliver service excellence. Guest experience and complaint resolution: Monitor and enhance arrival, check in, and post stay guest experiences; lead complaint handling and feedback resolution to protect reputation and drive loyalty. Compliance and safety: Ensure 100% adherence to health and safety requirements across all operational departments; oversee leisure audits including lifeguard compliance, paperwork, and administration. People management and retention: Recruit, train, develop, and performance manage team members across all operational departments; foster teamwork, morale, and succession planning to maintain engagement and retention. Deputising and collaboration: Undertake Duty Management shifts, manage rotas, and deputise for senior leaders and the General Manager when required; collaborate closely with HUB teams, Sales, Events, HR, and Marketing to maintain brand standards and business continuity. Continuous improvement and strategy: Identify operational efficiencies and service improvements across leisure, spa, reception, and housekeeping; pilot commercial and guest experience initiatives to scale successful practices within Head Office parameters. Governance: Operate within approved financial sign off limits and procurement processes; escalates issues outside delegated authority to the General Manager. Behaviours and Essential Skills Makes choices that prioritise guest needs and champions a culture of warm, effortless service across all operational teams. Anticipates guest pain points, removes friction from the arrival to departure journey, and continuously elevates service standards. Identifies opportunities, efficiencies, and innovations across leisure, spa, entertainment, reception operations; confidently tests and pilots new ideas. Owns the operational P&L, revenue performance, labour control, and local sales execution, making balanced decisions that protect both guest experience and commercial outcomes. Applies strong understanding of front desk, housekeeping, nights, leisure, spa, entertainment operations to maintain brand standards and seamless daily delivery. Uses systems insights, guest data, and operational metrics to inform decisions on staffing, experience, and commercial performance. Maintains full accountability for health & safety, safeguarding, licensing, audit readiness, and operational risk across all departments. Coaches, motivates, and inspires large, multidisciplinary teams; builds succession strength and nurtures future leaders. Works effectively with HUB teams and onsite leaders, breaking down silos to deliver consistent brand standards, seamless operations, and joined up decision making. Creates an engaged, high performing environment rooted in teamwork, positive behaviours, and clear communication embodying "WinAsOne" every day. Essential Experience Experience in Reception / Front Desk manager role in high occupancy hotel environment Proven track record of managing large bedroom operations and supporting full site operational delivery. Experience managing OTA relationships and distribution performance. PPO experience desirable. Ready to discover your glow? Be part of something more than a hotel - where your personality shines and your ideas matter. Inclusion Statement Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part time or a job share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Please note: Unsolicited CVs from agencies will not be considered.
Join our team at Holme Lacy, part of the Warner Hotels Group. This Grade I listed 181 bedroom hotel in Herefordshire has a theatre, spa, two restaurants, and a coffee shop, all set in 20 acres of green fields. Looking to take the next step in your leisure career? At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here, you're free to be yourself, make an impact, and thrive in a tight knit team that creates truly unique guest experiences. At Warner Hotels, we're more than just a place to stay, we're a place where guests come to make memories, discover new experiences, and feel truly cared for. As Head of Operations, you'll play a crucial role in bringing that magic to life. Role Purpose The Head of Operations leads all front and back of house functions to deliver seamless guest experiences across Reception, Leisure, Spa, Housekeeping, Entertainment, and Nights teams. With a Guest Hearted approach, the role ensures service excellence while driving commercial performance through effective sales execution and collaboration with HUB teams. By applying Limitless Thinking, the Head of Operations identifies efficiencies, pilots new initiatives, and elevates leisure and entertainment propositions to meet brand standards and guest expectations. The position owns its impact by maintaining compliance, safeguarding reputation through complaint resolution, whilst balancing labour costs with operational quality. Success is achieved by winning as one, recruiting, developing, and inspiring teams, fostering collaboration, and deputising for senior leaders to ensure business continuity. Distinctive in scope, the role combines daily operational delivery with strategic improvement to secure both immediate service excellence and long term growth. Responsibilities Operational delivery: Oversee day to day operations across reception, leisure club, spa, housekeeping, entertainment, and nights team; ensure seamless guest arrival, check in, and service delivery across all touch points. Sales and commercial execution: Drive on site sales performance across leisure, spa, and entertainment; implement hotel specific propositions and external marketing initiatives in partnership with HUB teams to maximise revenue. Entertainment and leisure leadership: Provide oversight of entertainment delivery and calendar development; ensure leisure club and spa operations (including memberships and day spa services) are executed to brand standards and guest expectations. Housekeeping and nights management: Lead and quality assure housekeeping operations and nights team delivery; maintain service standards, guest satisfaction, and operational efficiency across both functions. Labour and rota management: Forecast and produce efficient rotas across reception, leisure, spa, housekeeping, entertainment, and nights; control labour spend while maintaining required cover to deliver service excellence. Guest experience and complaint resolution: Monitor and enhance arrival, check in, and post stay guest experiences; lead complaint handling and feedback resolution to protect reputation and drive loyalty. Compliance and safety: Ensure 100% adherence to health and safety requirements across all operational departments; oversee leisure audits including lifeguard compliance, paperwork, and administration. People management and retention: Recruit, train, develop, and performance manage team members across all operational departments; foster teamwork, morale, and succession planning to maintain engagement and retention. Deputising and collaboration: Undertake Duty Management shifts, manage rotas, and deputise for senior leaders and the General Manager when required; collaborate closely with HUB teams, Sales, Events, HR, and Marketing to maintain brand standards and business continuity. Continuous improvement and strategy: Identify operational efficiencies and service improvements across leisure, spa, reception, and housekeeping; pilot commercial and guest experience initiatives to scale successful practices within Head Office parameters. Governance: Operate within approved financial sign off limits and procurement processes; elevate issues outside delegated authority to the General Manager. Behaviours and Essential Skills Makes choices that prioritise guest needs and champions a culture of warm, effortless service across all operational teams. Anticipates guest pain points, removes friction from the arrival to departure journey, and continuously elevates service standards. Identifies opportunities, efficiencies, and innovations across leisure, spa, entertainment, reception operations; confidently tests and pilots new ideas. Owns the operational P&L, revenue performance, labour control, and local sales execution, making balanced decisions that protect both guest experience and commercial outcomes. Applies strong understanding of front desk, housekeeping, nights, leisure, spa, entertainment operations to maintain brand standards and seamless daily delivery. Uses systems insights, guest data, and operational metrics to inform decisions on staffing, experience, and commercial performance. Maintains full accountability for health & safety, safeguarding, licensing, audit readiness, and operational risk across all departments. Coaches, motivates, and inspires large, multidisciplinary teams; builds succession strength and nurtures future leaders. Works effectively with HUB teams and onsite leaders, breaking down silos to deliver consistent brand standards, seamless operations, and joined up decision making. Creates an engaged, high performing environment rooted in teamwork, positive behaviours, and clear communication embodying "WinAsOne" every day. Essential Experience Experience in Reception / Front Desk manager role in high occupancy hotel environment. Proven track record of managing large bedroom operations and supporting full site operational delivery. Experience managing OTA relationships and distribution performance. PPO experience desirable. Ready to discover your glow? Be part of something more than a hotel - where your personality shines and your ideas matter. Inclusion Statement Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part time or a job share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Please note: Unsolicited CV's from agencies will not be considered.
Feb 28, 2026
Full time
Join our team at Holme Lacy, part of the Warner Hotels Group. This Grade I listed 181 bedroom hotel in Herefordshire has a theatre, spa, two restaurants, and a coffee shop, all set in 20 acres of green fields. Looking to take the next step in your leisure career? At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here, you're free to be yourself, make an impact, and thrive in a tight knit team that creates truly unique guest experiences. At Warner Hotels, we're more than just a place to stay, we're a place where guests come to make memories, discover new experiences, and feel truly cared for. As Head of Operations, you'll play a crucial role in bringing that magic to life. Role Purpose The Head of Operations leads all front and back of house functions to deliver seamless guest experiences across Reception, Leisure, Spa, Housekeeping, Entertainment, and Nights teams. With a Guest Hearted approach, the role ensures service excellence while driving commercial performance through effective sales execution and collaboration with HUB teams. By applying Limitless Thinking, the Head of Operations identifies efficiencies, pilots new initiatives, and elevates leisure and entertainment propositions to meet brand standards and guest expectations. The position owns its impact by maintaining compliance, safeguarding reputation through complaint resolution, whilst balancing labour costs with operational quality. Success is achieved by winning as one, recruiting, developing, and inspiring teams, fostering collaboration, and deputising for senior leaders to ensure business continuity. Distinctive in scope, the role combines daily operational delivery with strategic improvement to secure both immediate service excellence and long term growth. Responsibilities Operational delivery: Oversee day to day operations across reception, leisure club, spa, housekeeping, entertainment, and nights team; ensure seamless guest arrival, check in, and service delivery across all touch points. Sales and commercial execution: Drive on site sales performance across leisure, spa, and entertainment; implement hotel specific propositions and external marketing initiatives in partnership with HUB teams to maximise revenue. Entertainment and leisure leadership: Provide oversight of entertainment delivery and calendar development; ensure leisure club and spa operations (including memberships and day spa services) are executed to brand standards and guest expectations. Housekeeping and nights management: Lead and quality assure housekeeping operations and nights team delivery; maintain service standards, guest satisfaction, and operational efficiency across both functions. Labour and rota management: Forecast and produce efficient rotas across reception, leisure, spa, housekeeping, entertainment, and nights; control labour spend while maintaining required cover to deliver service excellence. Guest experience and complaint resolution: Monitor and enhance arrival, check in, and post stay guest experiences; lead complaint handling and feedback resolution to protect reputation and drive loyalty. Compliance and safety: Ensure 100% adherence to health and safety requirements across all operational departments; oversee leisure audits including lifeguard compliance, paperwork, and administration. People management and retention: Recruit, train, develop, and performance manage team members across all operational departments; foster teamwork, morale, and succession planning to maintain engagement and retention. Deputising and collaboration: Undertake Duty Management shifts, manage rotas, and deputise for senior leaders and the General Manager when required; collaborate closely with HUB teams, Sales, Events, HR, and Marketing to maintain brand standards and business continuity. Continuous improvement and strategy: Identify operational efficiencies and service improvements across leisure, spa, reception, and housekeeping; pilot commercial and guest experience initiatives to scale successful practices within Head Office parameters. Governance: Operate within approved financial sign off limits and procurement processes; elevate issues outside delegated authority to the General Manager. Behaviours and Essential Skills Makes choices that prioritise guest needs and champions a culture of warm, effortless service across all operational teams. Anticipates guest pain points, removes friction from the arrival to departure journey, and continuously elevates service standards. Identifies opportunities, efficiencies, and innovations across leisure, spa, entertainment, reception operations; confidently tests and pilots new ideas. Owns the operational P&L, revenue performance, labour control, and local sales execution, making balanced decisions that protect both guest experience and commercial outcomes. Applies strong understanding of front desk, housekeeping, nights, leisure, spa, entertainment operations to maintain brand standards and seamless daily delivery. Uses systems insights, guest data, and operational metrics to inform decisions on staffing, experience, and commercial performance. Maintains full accountability for health & safety, safeguarding, licensing, audit readiness, and operational risk across all departments. Coaches, motivates, and inspires large, multidisciplinary teams; builds succession strength and nurtures future leaders. Works effectively with HUB teams and onsite leaders, breaking down silos to deliver consistent brand standards, seamless operations, and joined up decision making. Creates an engaged, high performing environment rooted in teamwork, positive behaviours, and clear communication embodying "WinAsOne" every day. Essential Experience Experience in Reception / Front Desk manager role in high occupancy hotel environment. Proven track record of managing large bedroom operations and supporting full site operational delivery. Experience managing OTA relationships and distribution performance. PPO experience desirable. Ready to discover your glow? Be part of something more than a hotel - where your personality shines and your ideas matter. Inclusion Statement Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part time or a job share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Please note: Unsolicited CV's from agencies will not be considered.
Overview BVNK provides modern payment infrastructure for businesses. We unify banks and blockchains in a single platform. With BVNK, businesses can send and receive stablecoin payments, convert between currencies, and add stablecoin payments to their checkout. Using our flexible platform, and robust global licensing and compliance expertise, innovators can launch new payment products quickly and compliantly. We are a diverse team spread across the UK, Europe, South Africa, the US, and APAC, with a shared belief that all payment flows will interact with crypto in the coming decade. BVNK aims to be at the forefront of this transformation of the financial system. We have raised $50M in Series B funding from top investors including Haun Ventures, Tiger Global, and Coinbase Ventures, and we're looking for smart, ambitious people to help us build the next generation of payments. We are honored to have made Newsweek's list of The Top 100 Global Most Loved Workplaces 2 years running (2023 and 2024) and to be recognized by LinkedIn as one of the Top 20 Startups in the UK in 2024. Role We are seeking a driven candidate to join our Commercial team as an Account Manager, focusing on all aspects of account management and customer success. As Account Manager, you will be responsible for managing and growing key client relationships. Reporting to the Sales & Account Director - Fintech & PSP, you will play a strategic role in driving customer success, increasing account value, ensuring long-term retention, and delivering value to our clients. Responsibilities Act as a trusted advisor to clients, ensuring their success with our products and services Develop and execute account growth strategies, identifying opportunities for upselling and cross-selling Maintain and strengthen customer relationships, leading contract renewals and negotiations to maximise lifetime value Deepen existing partnerships by delivering tailored value propositions that increase share of wallet Collaborate with internal teams (Sales, Product, Support) to enhance customer satisfaction and retention Proactively identify and resolve customer challenges, ensuring swift issue resolution Analyse account performance data to provide strategic insights and drive informed decision-making Stay ahead of industry trends, competitor activity, and regulatory changes, sharing insights with the broader business Drive adoption of AI and automation tools to improve client experience and operational workflows What we need from you Proven experience in account management, customer success, or a similar role within Payments or FinTech. Deep understanding of crypto, blockchain, stablecoins, or digital assets. Strong track record of managing and growing enterprise-level accounts. Exceptional relationship management, negotiation, and communication skills. Strategic mindset with a history of driving revenue growth within existing accounts. Strong analytical skills to assess performance and identify areas for improvement. Proven track record of improving processes and efficiencies through AI and automation. Ability to work cross-functionally and manage multiple priorities in a fast-paced environment What you can expect from us Fair and competitive salary at every stage of your growth Meaningful ownership in the business through our employee option scheme Flexible working hours, with hybrid working at its heart A culture built on passionate, growth-minded people A flexible approach to holiday Opportunities to travel to our offices around the world An open and creative environment where you can help us define the future of BVNK, its culture, and its opportunity sets Note At BVNK, we are focused on building a diverse and inclusive team. While you may not meet all of our requirements, we'd encourage you to apply if you meet the majority of our expectations. You may be a great fit for this role or another role in our team.
Feb 28, 2026
Full time
Overview BVNK provides modern payment infrastructure for businesses. We unify banks and blockchains in a single platform. With BVNK, businesses can send and receive stablecoin payments, convert between currencies, and add stablecoin payments to their checkout. Using our flexible platform, and robust global licensing and compliance expertise, innovators can launch new payment products quickly and compliantly. We are a diverse team spread across the UK, Europe, South Africa, the US, and APAC, with a shared belief that all payment flows will interact with crypto in the coming decade. BVNK aims to be at the forefront of this transformation of the financial system. We have raised $50M in Series B funding from top investors including Haun Ventures, Tiger Global, and Coinbase Ventures, and we're looking for smart, ambitious people to help us build the next generation of payments. We are honored to have made Newsweek's list of The Top 100 Global Most Loved Workplaces 2 years running (2023 and 2024) and to be recognized by LinkedIn as one of the Top 20 Startups in the UK in 2024. Role We are seeking a driven candidate to join our Commercial team as an Account Manager, focusing on all aspects of account management and customer success. As Account Manager, you will be responsible for managing and growing key client relationships. Reporting to the Sales & Account Director - Fintech & PSP, you will play a strategic role in driving customer success, increasing account value, ensuring long-term retention, and delivering value to our clients. Responsibilities Act as a trusted advisor to clients, ensuring their success with our products and services Develop and execute account growth strategies, identifying opportunities for upselling and cross-selling Maintain and strengthen customer relationships, leading contract renewals and negotiations to maximise lifetime value Deepen existing partnerships by delivering tailored value propositions that increase share of wallet Collaborate with internal teams (Sales, Product, Support) to enhance customer satisfaction and retention Proactively identify and resolve customer challenges, ensuring swift issue resolution Analyse account performance data to provide strategic insights and drive informed decision-making Stay ahead of industry trends, competitor activity, and regulatory changes, sharing insights with the broader business Drive adoption of AI and automation tools to improve client experience and operational workflows What we need from you Proven experience in account management, customer success, or a similar role within Payments or FinTech. Deep understanding of crypto, blockchain, stablecoins, or digital assets. Strong track record of managing and growing enterprise-level accounts. Exceptional relationship management, negotiation, and communication skills. Strategic mindset with a history of driving revenue growth within existing accounts. Strong analytical skills to assess performance and identify areas for improvement. Proven track record of improving processes and efficiencies through AI and automation. Ability to work cross-functionally and manage multiple priorities in a fast-paced environment What you can expect from us Fair and competitive salary at every stage of your growth Meaningful ownership in the business through our employee option scheme Flexible working hours, with hybrid working at its heart A culture built on passionate, growth-minded people A flexible approach to holiday Opportunities to travel to our offices around the world An open and creative environment where you can help us define the future of BVNK, its culture, and its opportunity sets Note At BVNK, we are focused on building a diverse and inclusive team. While you may not meet all of our requirements, we'd encourage you to apply if you meet the majority of our expectations. You may be a great fit for this role or another role in our team.
Salary: Competitive + Annual Bonus + Car Allowance + Enhanced Pension Grade: GG13 Location: Hybrid- Cannock/London (This role s remit is UK wide). When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; The Business Development Lead will make a key contribution to Veolia's drive for a substantial share of the market. Through the creation of compelling value propositions that truly set us apart from our competition, you will secure profitable new business contracts across the Municipal Water market and with Water Companies. Contribute to cross-functional teams to enable the delivery of solutions, projects and targets. Work closely with a number of internal stakeholders from our Technical, Operational, PMO, Commercial, Financial, Legal and HR teams to co-design and put forward winning solutions. Provide timely reporting and insights to the Head of Development on key customer and market updates and changes. Input on resources required to ensure opportunities in the market are realised with maximum return on investment. Play an active role in internal market working groups, sharing market knowledge, opportunities and innovations in order to help cross-sell and improve customer communications. Create relationships with senior stakeholders within the customer base, so that Veolia can build continually growing partnerships focussing on innovation and driving ecological transformation. Lead the development and relationship on a selection of key accounts to drive organic growth of services provided. This is a customer-facing role with a good proportion of time spent in the field nurturing relations, winning work and promoting Veolia's services. Build and manage a healthy new business pipeline which will drive growth in key markets. To drive growth in market share by identifying new business leads/opportunities and developing successful solutions that meet customers needs, deliver value and provide a positive impact on the environment. Salesforce is our CRM system of choice and you will be expected to maximise on its functionality to manage interactions with existing and new customers in order to retain, expand and secure new business. Ensure strategic solutions are built in line with our Multifaceted Performance approach to drive Ecological Transformation. Build a future focussed strategy with the customer base to ensure healthy pipeline growth. Proactively network and build relationships with external groups within key growth markets. Work closely with the marketing leadership team to implement a prospect plan to communicate with key customers through digital and social media outlets. Continued engagement with internal stakeholders (General Managers, Contract Managers etc), ensuring proposals are deliverable and effects are known to the business. Ensure Corporate Governance is delivered in line with the Delegation of Authority. What we're looking for; - Experience of building a new business pipeline with customers. - Proven track record and business development experience selling waste/water/energy/FM contracts. - Developing proposals and winning tenders and bids. - Experience working in a large, matrix environment - Ability to develop business in line with a strategic plan. - Excellent communication and influencing skills, as well as stakeholder management. - Good level of commercial acumen and financial modelling. - Understanding of Veolia's offerings in water and energy. - Operational and Technical knowledge. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: 24-12-2025 What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Feb 27, 2026
Full time
Salary: Competitive + Annual Bonus + Car Allowance + Enhanced Pension Grade: GG13 Location: Hybrid- Cannock/London (This role s remit is UK wide). When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; The Business Development Lead will make a key contribution to Veolia's drive for a substantial share of the market. Through the creation of compelling value propositions that truly set us apart from our competition, you will secure profitable new business contracts across the Municipal Water market and with Water Companies. Contribute to cross-functional teams to enable the delivery of solutions, projects and targets. Work closely with a number of internal stakeholders from our Technical, Operational, PMO, Commercial, Financial, Legal and HR teams to co-design and put forward winning solutions. Provide timely reporting and insights to the Head of Development on key customer and market updates and changes. Input on resources required to ensure opportunities in the market are realised with maximum return on investment. Play an active role in internal market working groups, sharing market knowledge, opportunities and innovations in order to help cross-sell and improve customer communications. Create relationships with senior stakeholders within the customer base, so that Veolia can build continually growing partnerships focussing on innovation and driving ecological transformation. Lead the development and relationship on a selection of key accounts to drive organic growth of services provided. This is a customer-facing role with a good proportion of time spent in the field nurturing relations, winning work and promoting Veolia's services. Build and manage a healthy new business pipeline which will drive growth in key markets. To drive growth in market share by identifying new business leads/opportunities and developing successful solutions that meet customers needs, deliver value and provide a positive impact on the environment. Salesforce is our CRM system of choice and you will be expected to maximise on its functionality to manage interactions with existing and new customers in order to retain, expand and secure new business. Ensure strategic solutions are built in line with our Multifaceted Performance approach to drive Ecological Transformation. Build a future focussed strategy with the customer base to ensure healthy pipeline growth. Proactively network and build relationships with external groups within key growth markets. Work closely with the marketing leadership team to implement a prospect plan to communicate with key customers through digital and social media outlets. Continued engagement with internal stakeholders (General Managers, Contract Managers etc), ensuring proposals are deliverable and effects are known to the business. Ensure Corporate Governance is delivered in line with the Delegation of Authority. What we're looking for; - Experience of building a new business pipeline with customers. - Proven track record and business development experience selling waste/water/energy/FM contracts. - Developing proposals and winning tenders and bids. - Experience working in a large, matrix environment - Ability to develop business in line with a strategic plan. - Excellent communication and influencing skills, as well as stakeholder management. - Good level of commercial acumen and financial modelling. - Understanding of Veolia's offerings in water and energy. - Operational and Technical knowledge. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: 24-12-2025 What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Fortress Recruit is working with a well-established defence engineering organisation to appoint an experienced Sales Manager (Navy) to support continued growth across complex naval and submarine programmes. This role offers the opportunity to take ownership of key UK naval customer relationships, driving sales growth, shaping customer-focused solutions and influencing strategy across both new build and through-life support programmes in a highly regulated defence environment. Key responsibilities: Managing and developing relationships with UK naval, MOD and defence customers Promoting and selling a full portfolio of complex naval systems and services Driving sales activity across new build and lifecycle support programmes Leading opportunity development, capture planning and bid coordination Translating customer, technical and operational requirements into tailored commercial solutions Working closely with engineering, manufacturing, bids and programme teams to ensure aligned delivery Supporting pipeline development, forecasting and long-term growth initiatives Providing market and customer insight to inform naval strategy and future planning To be considered for this role, you ll have: Proven experience in a sales or business development role within the naval or marine defence sector Strong understanding of complex engineered or manufactured systems An existing network within the UK defence, naval or shipbuilding community Experience managing long-cycle, high-value sales opportunities The ability to translate complex technical concepts into clear commercial propositions Strong stakeholder engagement skills, with confidence operating at senior levels A proactive, customer-focused and collaborative working style Current security clearance or eligibility to obtain (UK residency and nationality requirements apply) This is an excellent opportunity to join a respected defence organisation with a strong global reputation, working on strategically important naval programmes and offering genuine scope to influence customer outcomes and long-term growth. This is a Portsmouth-based role with hybrid working, involving regular UK and overseas travel. On offer is a competitive salary, alongside a bonus and benefits package. For a confidential conversation or to request a full job description, please get in touch with Becki at Fortress Recruit.
Feb 27, 2026
Full time
Fortress Recruit is working with a well-established defence engineering organisation to appoint an experienced Sales Manager (Navy) to support continued growth across complex naval and submarine programmes. This role offers the opportunity to take ownership of key UK naval customer relationships, driving sales growth, shaping customer-focused solutions and influencing strategy across both new build and through-life support programmes in a highly regulated defence environment. Key responsibilities: Managing and developing relationships with UK naval, MOD and defence customers Promoting and selling a full portfolio of complex naval systems and services Driving sales activity across new build and lifecycle support programmes Leading opportunity development, capture planning and bid coordination Translating customer, technical and operational requirements into tailored commercial solutions Working closely with engineering, manufacturing, bids and programme teams to ensure aligned delivery Supporting pipeline development, forecasting and long-term growth initiatives Providing market and customer insight to inform naval strategy and future planning To be considered for this role, you ll have: Proven experience in a sales or business development role within the naval or marine defence sector Strong understanding of complex engineered or manufactured systems An existing network within the UK defence, naval or shipbuilding community Experience managing long-cycle, high-value sales opportunities The ability to translate complex technical concepts into clear commercial propositions Strong stakeholder engagement skills, with confidence operating at senior levels A proactive, customer-focused and collaborative working style Current security clearance or eligibility to obtain (UK residency and nationality requirements apply) This is an excellent opportunity to join a respected defence organisation with a strong global reputation, working on strategically important naval programmes and offering genuine scope to influence customer outcomes and long-term growth. This is a Portsmouth-based role with hybrid working, involving regular UK and overseas travel. On offer is a competitive salary, alongside a bonus and benefits package. For a confidential conversation or to request a full job description, please get in touch with Becki at Fortress Recruit.
Adecco are recruiting for a B2B Business Development Manager for their client based in Thatcham. Details: Basic salary between 35,000- 40,000 depending on experience. OTE 55,000- 60,000 Monday-Friday fully office based Key Responsibilities Develop new business opportunities within targeted B2B sectors. Build and manage a robust sales pipeline across core markets. Maintain consistent sales activity to achieve agreed targets. Work in partnership with Marketing to develop compelling customer propositions and targeted campaigns. Contribute to the creation and refinement of sales and marketing collateral to support product promotion. Maintain accurate CRM records to support reporting, forecasting, and pipeline management. Create and implement a structured sector-focused sales strategy, aligning product launches and marketing activity to ensure professional market engagement. Maintain a strong understanding of the specialist market, including relevant legislation and government frameworks, to support product positioning and framework participation. Skills & Experience Proven experience within a similar role Strong understanding of public sector framework agreements and tender submission processes. Demonstrable track record in new business development and achieving sales growth. Apply now! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 27, 2026
Full time
Adecco are recruiting for a B2B Business Development Manager for their client based in Thatcham. Details: Basic salary between 35,000- 40,000 depending on experience. OTE 55,000- 60,000 Monday-Friday fully office based Key Responsibilities Develop new business opportunities within targeted B2B sectors. Build and manage a robust sales pipeline across core markets. Maintain consistent sales activity to achieve agreed targets. Work in partnership with Marketing to develop compelling customer propositions and targeted campaigns. Contribute to the creation and refinement of sales and marketing collateral to support product promotion. Maintain accurate CRM records to support reporting, forecasting, and pipeline management. Create and implement a structured sector-focused sales strategy, aligning product launches and marketing activity to ensure professional market engagement. Maintain a strong understanding of the specialist market, including relevant legislation and government frameworks, to support product positioning and framework participation. Skills & Experience Proven experience within a similar role Strong understanding of public sector framework agreements and tender submission processes. Demonstrable track record in new business development and achieving sales growth. Apply now! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
About The Role Strengthen the Partnership. Amplify Performance. Accelerate Microsoft led Growth. Intercity is a Microsoft First MSP, and our alliance with Microsoft is at the heart of our growth strategy. We're hiring a commercially driven, strategically minded Microsoft Partner Manager to elevate our partnership and turn alignment into real revenue, margin, and market advantage. This is a high impact, externally focused role owning the Microsoft relationship across UK SME & C sectors. You'll work directly with senior Microsoft stakeholders while driving alignment across Sales, Marketing, Propositions and Leadership internally. What You'll Own Strong exec level engagement on both sides Tight alignment between Microsoft priorities and Intercity growth goals Maximum performance across funding, programmes and incentives Increased visibility of Intercity's capability and impact within the Microsoft ecosystem This role blends strategic partnership leadership with commercial optimisation and growth delivery. What You'll Do 1. Strategic Alliance Leadership Build and execute a clear Microsoft alliance strategy aligned to Intercity's objectives Map Microsoft sales plays to Intercity propositions & customer needs Establish and maintain an exec engagement framework 2. Executive Relationship Management Own senior relationships across Microsoft UK Act as Intercity's senior advocate within the ecosystem Ensure our value, performance and growth potential are well understood and championed 3. Commercial Performance Maximise CPOR, PAL, MCI funding, COOP and other programmes Drive optimised rebate & incentive performance Own the exec level scorecard for revenue, margin and growth Identify and lead performance improvement initiatives 4. Revenue & Pipeline Acceleration Uncover growth opportunities within the Microsoft ecosystem Turn alignment into real pipeline through Sales, Marketing & Propositions Strengthen Marketplace positioning and "win wire" presence 5. AI & Innovation Leadership Support and accelerate Intercity's Microsoft AI agenda (including Copilot) Champion Microsoft AI positioning internally and externally Stay ahead of Microsoft's evolving priorities 6. Enablement & Market Insight Equip internal teams with Microsoft programme knowledge Monitor licensing, incentives and competitive shifts Feed insight into strategy and decision making How You'll Be Measured Strength and depth of executive alignment Revenue & pipeline growth driven by the Microsoft alliance Funding, rebate and incentive optimisation Microsoft related customer acquisition & retention Increased ecosystem visibility & influence About You You're commercially sharp, strategically confident and credible in Microsoft environments. You understand how Microsoft really works. Structure, incentives, programmes and ecosystem, and can convert partnership potential into tangible performance. Experience Proven Microsoft partner/alliance/channel management experience Strong knowledge of incentive programmes, partner centre, licensing Vendor management with commercial outcomes Background in sales, marketing or partnership led growth Experience across commercial and/or public sector Comfortable influencing at exec level Skills Strategic mindset with strong execution discipline Excellent relationship builder at senior levels Commercially focused and target driven Collaborative, cross functional operator Analytical, data led and insight driven Professional, credible, high integrity What We Offer: 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum of five days. Annual pay reviews. Holiday buy scheme. All-company bonus scheme. Death in service cover. Employee assistance programme. Company pension. Active social calendar. A strong focus on developing our people. About Us Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference - Intercity is a technology solutions partner that isn't all about tech. It's about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses. Our vision is to be the best technology partner to work for and with - we are really proud of our achievements so far: Customer Net Promoter Score of Gold Award Investors in People Accreditation Employer of the Year 2025 - British Business Excellence Award Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability Performance We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. We're proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.
Feb 27, 2026
Full time
About The Role Strengthen the Partnership. Amplify Performance. Accelerate Microsoft led Growth. Intercity is a Microsoft First MSP, and our alliance with Microsoft is at the heart of our growth strategy. We're hiring a commercially driven, strategically minded Microsoft Partner Manager to elevate our partnership and turn alignment into real revenue, margin, and market advantage. This is a high impact, externally focused role owning the Microsoft relationship across UK SME & C sectors. You'll work directly with senior Microsoft stakeholders while driving alignment across Sales, Marketing, Propositions and Leadership internally. What You'll Own Strong exec level engagement on both sides Tight alignment between Microsoft priorities and Intercity growth goals Maximum performance across funding, programmes and incentives Increased visibility of Intercity's capability and impact within the Microsoft ecosystem This role blends strategic partnership leadership with commercial optimisation and growth delivery. What You'll Do 1. Strategic Alliance Leadership Build and execute a clear Microsoft alliance strategy aligned to Intercity's objectives Map Microsoft sales plays to Intercity propositions & customer needs Establish and maintain an exec engagement framework 2. Executive Relationship Management Own senior relationships across Microsoft UK Act as Intercity's senior advocate within the ecosystem Ensure our value, performance and growth potential are well understood and championed 3. Commercial Performance Maximise CPOR, PAL, MCI funding, COOP and other programmes Drive optimised rebate & incentive performance Own the exec level scorecard for revenue, margin and growth Identify and lead performance improvement initiatives 4. Revenue & Pipeline Acceleration Uncover growth opportunities within the Microsoft ecosystem Turn alignment into real pipeline through Sales, Marketing & Propositions Strengthen Marketplace positioning and "win wire" presence 5. AI & Innovation Leadership Support and accelerate Intercity's Microsoft AI agenda (including Copilot) Champion Microsoft AI positioning internally and externally Stay ahead of Microsoft's evolving priorities 6. Enablement & Market Insight Equip internal teams with Microsoft programme knowledge Monitor licensing, incentives and competitive shifts Feed insight into strategy and decision making How You'll Be Measured Strength and depth of executive alignment Revenue & pipeline growth driven by the Microsoft alliance Funding, rebate and incentive optimisation Microsoft related customer acquisition & retention Increased ecosystem visibility & influence About You You're commercially sharp, strategically confident and credible in Microsoft environments. You understand how Microsoft really works. Structure, incentives, programmes and ecosystem, and can convert partnership potential into tangible performance. Experience Proven Microsoft partner/alliance/channel management experience Strong knowledge of incentive programmes, partner centre, licensing Vendor management with commercial outcomes Background in sales, marketing or partnership led growth Experience across commercial and/or public sector Comfortable influencing at exec level Skills Strategic mindset with strong execution discipline Excellent relationship builder at senior levels Commercially focused and target driven Collaborative, cross functional operator Analytical, data led and insight driven Professional, credible, high integrity What We Offer: 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum of five days. Annual pay reviews. Holiday buy scheme. All-company bonus scheme. Death in service cover. Employee assistance programme. Company pension. Active social calendar. A strong focus on developing our people. About Us Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference - Intercity is a technology solutions partner that isn't all about tech. It's about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses. Our vision is to be the best technology partner to work for and with - we are really proud of our achievements so far: Customer Net Promoter Score of Gold Award Investors in People Accreditation Employer of the Year 2025 - British Business Excellence Award Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability Performance We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. We're proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.
Select how often (in days) to receive an alert: Closing Date: 03/03/2026 Location: London, Bristol, Birmingham, Manchester, Glasgow & Belfast Why this job matters Love helping sales teams win? This could be your next move. As a Sales Enablement Specialist, you'll give our Sales teams everything they need to succeed the right tools, clear content, practical training, and simple, effective ways of working. Working closely with the Senior Manager, you'll help bring the BT Way of Selling to life across the business. You'll make sure new products and propositions land smoothly across all sales channels, and that our enablement content is always clear, useful, and up to date. This role is hands on and collaborative. You'll work with different teams, keep projects moving, and help shape a sales experience that makes it easier for our teams to win. If you enjoy turning ideas into action, keeping things organised, and making a real impact on performance we'd love to hear from you. What you'll be doing Embed the BT Way of Selling through clear content, training and coaching materials Ensure all enablement assets reflect BTWoS principles and best practice Monitor adoption and share insights to improve ways of working Turn proposition and product updates into simple, sales ready materials Create launch packs, playbooks, battlecards and training content Coordinate with Sales, Product and Marketing to ensure smooth launches Maintain a well organised, up to date library of enablement content Support content audits and clean up outdated materials Make sure assets are accurate, aligned and easy to access Partner with L&D to develop training, onboarding and refresher content Support delivery of training sessions, workshops and campaigns Track engagement and use feedback to improve future training Help improve sales tools, CRM journeys and digital enablement solutions Support integration of AI tools into day to day sales activity Gather feedback to enhance the tooling experience Collaborate with Product, Marketing, Sales Ops and L&D to stay aligned Support a clear, consistent message across the customer journey Represent Sales Enablement in cross functional working groups The skills you'll need Experience delivering sales enablement programs, creating playbooks, training, and sales ready content Strong communication skills able to simplify complex info for sales teams Skilled at collaborating across teams, managing stakeholders, and influencing without authority Proactive, organised, with attention to detail and a growth mindset Familiarity with CRM systems, sales tools, and digital enablement platforms Here are some of the great benefits we offer 10% on target bonus BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more. 25 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer's leave World class training and development opportunities Option to join BT Shares Saving schemes. Hybrid policy: Three in the office, two remote About us BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. Although these roles are listed as full time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
Feb 27, 2026
Full time
Select how often (in days) to receive an alert: Closing Date: 03/03/2026 Location: London, Bristol, Birmingham, Manchester, Glasgow & Belfast Why this job matters Love helping sales teams win? This could be your next move. As a Sales Enablement Specialist, you'll give our Sales teams everything they need to succeed the right tools, clear content, practical training, and simple, effective ways of working. Working closely with the Senior Manager, you'll help bring the BT Way of Selling to life across the business. You'll make sure new products and propositions land smoothly across all sales channels, and that our enablement content is always clear, useful, and up to date. This role is hands on and collaborative. You'll work with different teams, keep projects moving, and help shape a sales experience that makes it easier for our teams to win. If you enjoy turning ideas into action, keeping things organised, and making a real impact on performance we'd love to hear from you. What you'll be doing Embed the BT Way of Selling through clear content, training and coaching materials Ensure all enablement assets reflect BTWoS principles and best practice Monitor adoption and share insights to improve ways of working Turn proposition and product updates into simple, sales ready materials Create launch packs, playbooks, battlecards and training content Coordinate with Sales, Product and Marketing to ensure smooth launches Maintain a well organised, up to date library of enablement content Support content audits and clean up outdated materials Make sure assets are accurate, aligned and easy to access Partner with L&D to develop training, onboarding and refresher content Support delivery of training sessions, workshops and campaigns Track engagement and use feedback to improve future training Help improve sales tools, CRM journeys and digital enablement solutions Support integration of AI tools into day to day sales activity Gather feedback to enhance the tooling experience Collaborate with Product, Marketing, Sales Ops and L&D to stay aligned Support a clear, consistent message across the customer journey Represent Sales Enablement in cross functional working groups The skills you'll need Experience delivering sales enablement programs, creating playbooks, training, and sales ready content Strong communication skills able to simplify complex info for sales teams Skilled at collaborating across teams, managing stakeholders, and influencing without authority Proactive, organised, with attention to detail and a growth mindset Familiarity with CRM systems, sales tools, and digital enablement platforms Here are some of the great benefits we offer 10% on target bonus BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more. 25 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer's leave World class training and development opportunities Option to join BT Shares Saving schemes. Hybrid policy: Three in the office, two remote About us BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. Although these roles are listed as full time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
