HALOS is an advanced body camera and cloud software scaleup, working with some of the biggest names in security, services, and law enforcement. At HALO, we're passionate about safety and innovation, constantly staying ahead of threats and reducing risk. What sets HALOS apart is not just the cutting edge technology we develop but the culture we've nurtured. Our team embodies openness, transparency, and a "one team" spirit. We're a group of passionate individuals, all working on exciting and impactful projects. Here, you'll find an environment that fosters collaboration, creativity, and a shared sense of purpose. HALOS is seeking a senior Customer Success Manager (CSM) - Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast food (QSR) chain. This role is explicitly adoption and outcomes focused and commercially accountable. The Strategic CSM owns renewals and expansion (upsell) motions for their accounts, using utilisation, evidence creation, and demonstrated value as the foundation for commercial success. This is not a support role. Success is defined by measurable end user utilisation, consistent behavioural adoption, evidence based value, renewal retention, and thoughtful account growth. Key Responsibilities Drive End User Adoption & Utilisation (Primary Accountability) Own utilisation outcomes, not just customer satisfaction or activity. Execute against the HALOS utilisation framework: Assignment - devices correctly assigned, activated, and deployed Activity - meaningful, appropriate recording behaviour Consistency - normalised usage across shifts, roles, and locations Evidence - footage actively reviewed, bookmarked, shared, and operationalised Identify and remediate zero recording and low usage cohorts as leading indicators of churn risk. Establish realistic utilisation benchmarks based on workforce size, role type, and operating patterns. Strategic Account Ownership Serve as the primary post sale owner for strategic enterprise customers. Build strong relationships with executive sponsors and senior stakeholders, including Operations, Safety, Loss Prevention, HR, Legal, and Compliance. Translate customer objectives (safety, de escalation, incident reduction, accountability, training, liability mitigation) into clear, measurable HALOS outcomes. Lead structured Quarterly Business Reviews (QBRs) focused on utilisation, evidence creation, risk, and commercial outcomes. Change Management & Workforce Enablement Lead adoption and enablement strategies across large, distributed frontline workforces. Partner with customer leadership to: Position body worn cameras positively with employees Address cultural, regulatory, and privacy considerations (including UK specific requirements) Reinforce expected behaviours and operational usage norms. Ensure customer administrators are equipped to actively manage adoption, not passively maintain the platform. Proactive Risk Management Identify early indicators of disengagement, misalignment, or adoption breakdown. Intervene early to correct course before issues escalated. Own customer health holistically - behavioural, operational, executive, and commercial. Commercial Ownership: Renewals & Expansion Own end to end renewal responsibility for assigned strategic accounts, including forecasting, renewal strategy, and execution. Own expansion and upsell motions, identifying opportunities grounded in proven adoption, utilisation, and value. Develop and present commercial proposals supported by utilisation data, evidence outcomes, and executive level ROI narratives. Partner with Sales leadership as appropriate, while retaining primary accountability for renewal and expansion outcomes. Ensure expansions are operationally ready and adoption led, avoiding unused or under utilised licences. Cross Functional Leadership Work closely with Enablement (workforce rollout and behavioural adoption), Support (ensuring break/fix is fully owned by Support without consuming CS capacity), and Product (structured feedback from enterprise scale, frontline use cases). Maintain clear ownership boundaries and minimise internal handoffs. Experience & Qualifications 8-10 years experience in Customer Success, Account Management, or related roles within B2B SaaS or hardware enabled SaaS Proven track record owning renewals and expansion, not merely supporting Sales led motions Experience managing large, complex, multi site enterprise customers Strong commercial acumen paired with adoption led success Comfortable operating at both executive and frontline operational levels Based in the Greater London area, with flexibility to travel as required What Success Looks Like High, consistent end user utilisation and evidence creation Strong renewal rates driven by demonstrated value Predictable, thoughtful expansion rooted in adoption Clear executive alignment and commercial credibility Customers who view HALOS as a strategic, commercial impacting partner Benefits Generous Annual Leave Allowance Competitive salary and commission/bonus package Learning and Development opportunities Private Health Insurance Cycle to work scheme Home & Tech scheme Regular company events and social initiatives The HALOS Hiring Process Here's what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 1 3 weeks to complete and you'd be expected to start on a specific date. Application 30 minute introductory meeting with the recruiting team 45 minute Interview with department hiring manager 30 minute meeting with wider department Offer! Diversity & Inclusion We're an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.
Feb 04, 2026
Full time
HALOS is an advanced body camera and cloud software scaleup, working with some of the biggest names in security, services, and law enforcement. At HALO, we're passionate about safety and innovation, constantly staying ahead of threats and reducing risk. What sets HALOS apart is not just the cutting edge technology we develop but the culture we've nurtured. Our team embodies openness, transparency, and a "one team" spirit. We're a group of passionate individuals, all working on exciting and impactful projects. Here, you'll find an environment that fosters collaboration, creativity, and a shared sense of purpose. HALOS is seeking a senior Customer Success Manager (CSM) - Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast food (QSR) chain. This role is explicitly adoption and outcomes focused and commercially accountable. The Strategic CSM owns renewals and expansion (upsell) motions for their accounts, using utilisation, evidence creation, and demonstrated value as the foundation for commercial success. This is not a support role. Success is defined by measurable end user utilisation, consistent behavioural adoption, evidence based value, renewal retention, and thoughtful account growth. Key Responsibilities Drive End User Adoption & Utilisation (Primary Accountability) Own utilisation outcomes, not just customer satisfaction or activity. Execute against the HALOS utilisation framework: Assignment - devices correctly assigned, activated, and deployed Activity - meaningful, appropriate recording behaviour Consistency - normalised usage across shifts, roles, and locations Evidence - footage actively reviewed, bookmarked, shared, and operationalised Identify and remediate zero recording and low usage cohorts as leading indicators of churn risk. Establish realistic utilisation benchmarks based on workforce size, role type, and operating patterns. Strategic Account Ownership Serve as the primary post sale owner for strategic enterprise customers. Build strong relationships with executive sponsors and senior stakeholders, including Operations, Safety, Loss Prevention, HR, Legal, and Compliance. Translate customer objectives (safety, de escalation, incident reduction, accountability, training, liability mitigation) into clear, measurable HALOS outcomes. Lead structured Quarterly Business Reviews (QBRs) focused on utilisation, evidence creation, risk, and commercial outcomes. Change Management & Workforce Enablement Lead adoption and enablement strategies across large, distributed frontline workforces. Partner with customer leadership to: Position body worn cameras positively with employees Address cultural, regulatory, and privacy considerations (including UK specific requirements) Reinforce expected behaviours and operational usage norms. Ensure customer administrators are equipped to actively manage adoption, not passively maintain the platform. Proactive Risk Management Identify early indicators of disengagement, misalignment, or adoption breakdown. Intervene early to correct course before issues escalated. Own customer health holistically - behavioural, operational, executive, and commercial. Commercial Ownership: Renewals & Expansion Own end to end renewal responsibility for assigned strategic accounts, including forecasting, renewal strategy, and execution. Own expansion and upsell motions, identifying opportunities grounded in proven adoption, utilisation, and value. Develop and present commercial proposals supported by utilisation data, evidence outcomes, and executive level ROI narratives. Partner with Sales leadership as appropriate, while retaining primary accountability for renewal and expansion outcomes. Ensure expansions are operationally ready and adoption led, avoiding unused or under utilised licences. Cross Functional Leadership Work closely with Enablement (workforce rollout and behavioural adoption), Support (ensuring break/fix is fully owned by Support without consuming CS capacity), and Product (structured feedback from enterprise scale, frontline use cases). Maintain clear ownership boundaries and minimise internal handoffs. Experience & Qualifications 8-10 years experience in Customer Success, Account Management, or related roles within B2B SaaS or hardware enabled SaaS Proven track record owning renewals and expansion, not merely supporting Sales led motions Experience managing large, complex, multi site enterprise customers Strong commercial acumen paired with adoption led success Comfortable operating at both executive and frontline operational levels Based in the Greater London area, with flexibility to travel as required What Success Looks Like High, consistent end user utilisation and evidence creation Strong renewal rates driven by demonstrated value Predictable, thoughtful expansion rooted in adoption Clear executive alignment and commercial credibility Customers who view HALOS as a strategic, commercial impacting partner Benefits Generous Annual Leave Allowance Competitive salary and commission/bonus package Learning and Development opportunities Private Health Insurance Cycle to work scheme Home & Tech scheme Regular company events and social initiatives The HALOS Hiring Process Here's what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 1 3 weeks to complete and you'd be expected to start on a specific date. Application 30 minute introductory meeting with the recruiting team 45 minute Interview with department hiring manager 30 minute meeting with wider department Offer! Diversity & Inclusion We're an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.
Who We Are; What We Do; Where We're Going Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries. Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security. With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You'll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity. If you think you would be the right person to join our team working towards this goal, we would love to hear from you! Role Summary Magnet Forensics is seeking a highly experienced, strategic, and customer obsessed Flagship Customer Success Manager (CSM) to own and lead relationships with our most complex, high value, and mission critical customers. This role is designed for senior level CSMs who can operate confidently at the executive level while deeply understanding Magnet's products, services, and customer environments. As a Flagship CSM, you will serve as the primary strategic partner for assigned flagship accounts, guiding customers through their full lifecycle with Magnet - from onboarding and deployment through adoption, value realization, renewal, and expansion. You will be accountable for building deep, trusted relationships across customer organizations (including C level stakeholders), coordinating complex internal teams, and ensuring customers achieve measurable outcomes aligned to their business and investigative objectives. The mission of the Flagship Customer Success Manager is to protect and grow Magnet's most important customer relationships by delivering exceptional experiences, accelerating time to value, proactively managing risk, and creating long term partnerships that drive retention, expansion, and advocacy. Key Responsibilities Strategic Customer Leadership & Executive Engagement Own executive level relationships within flagship accounts, including regular engagement with C suite and senior leadership stakeholders. Act as a trusted advisor to customers, aligning Magnet's products and services to their strategic objectives, operational priorities, and long term success. Lead executive business reviews (EBRs/QBRs), outcome focused success planning, and roadmap discussions with customer leadership. Proactively identify risks, adoption challenges, and expansion opportunities, and drive coordinated action plans. Customer Lifecycle Ownership & Value Realization Lead complex customer onboarding, implementation, and adoption efforts across Magnet's product portfolio, ensuring successful deployment and accelerated time to value. Develop and maintain comprehensive customer success plans, including goals, milestones, success metrics, and executive outcomes. Identify, track, and mitigate adoption barriers through structured, cross functional collaboration. Drive customer retention, renewal readiness, and expansion by ensuring consistent value delivery and outcome realization. Product & Domain Expertise Serve as a subject matter expert on Magnet's products, services, workflows, and use cases across digital forensics and investigative environments. Provide strategic guidance on product capabilities, integrations, licensing, and best practice workflows to both technical and non technical audiences. Partner closely with Customer Success Engineering, Professional Services, Support, and Product teams to address complex technical and operational needs. Translate customer feedback, feature requests, and trends into actionable insights for internal teams. Cross Functional Leadership & Internal Alignment Act as the primary customer advocate within Magnet, ensuring customer priorities are understood and addressed across Sales, Renewals, Support, Product, Engineering, and Professional Services. Collaborate with Sales and Pre Sales to ensure a seamless transition from pre sales to post sales and ongoing account strategy alignment. Partner with Renewals and Growth teams to support retention and expansion strategies for flagship accounts. Use Gainsight and Salesforce to maintain a complete, accurate, and actionable 360 degree view of the customer. Relationship Building & Advocacy Build deep, multi threaded relationships across customer organizations to ensure long term partnership resilience. Collect and synthesize customer feedback, training needs, and experience insights to continuously improve customer outcomes. Champion customer advocacy opportunities, including references, testimonials, and advisory participation where appropriate. Qualifications & Experience Required Proven experience managing strategic, high value, enterprise or public sector customer relationships, including direct engagement with C level executives. Strong customer success, account management, or technical account leadership background with ownership of renewals and expansions. Deep understanding of complex software products, technical workflows, and enterprise environments. Exceptional relationship building skills with the ability to influence, lead, and align both customer and internal stakeholders. Strong business acumen and ability to translate customer goals into measurable success outcomes. Excellent verbal and written communication skills, with the ability to present confidently to executive and technical audiences. Highly organized, proactive, and comfortable managing multiple complex accounts simultaneously. Experience using Salesforce CRM and Gainsight (or similar CS platforms) to manage customer health, risk, and engagement. Fluency in French is required. Technical & Domain Expertise Previous experience in Digital Forensics and Incident Response (DFIR) or closely related investigative, security, or law enforcement technology domains. Strong technical aptitude, including the ability to discuss product architecture, integrations, workflows, and network considerations. One of the following certifications or strong demonstrated knowledge of network architecture: CCST, CCNA, or equivalent. Industry recognized certifications (CFCE, GCIHA) and/or Magnet certifications (MCFE, MCGE/MCVK, MCVE, etc.) are highly desirable. Additional Requirements Ability to work flexible hours as needed to support customer and business needs. Willingness to travel, including potential international travel, to support flagship customers. Ability to travel up to approximately 20%. The Most Important Thing We're looking for candidates that can provide examples of how they demonstrated Magnet CODE in their previous experiences. CARE -We care about each other and our mission to make a difference in the world. OWN -We are accountable for our results - while never forgetting to act with integrity, empathy, and respect. DEDICATE -We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect. EVOLVE -We are constantly innovating and exploring new ways to work together to make an impact with our work. Compensation & Benefits The Compensation Range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. If the compensation structure for the role includes an incentive component (ie. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable). Compensation Range: MIN:£39,900 - MID: £57,000 - MAX: £68,400 Currency: GBP Magnet is proud to offer benefits such as: Generous time off policies Competitive compensation Volunteer opportunities Reward and recognition programs Employee committees & resource groups Healthcare and retirement benefits Equal Opportunity & Accessibility Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you're interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways. Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive . click apply for full job details
Feb 04, 2026
Full time
Who We Are; What We Do; Where We're Going Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries. Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security. With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You'll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity. If you think you would be the right person to join our team working towards this goal, we would love to hear from you! Role Summary Magnet Forensics is seeking a highly experienced, strategic, and customer obsessed Flagship Customer Success Manager (CSM) to own and lead relationships with our most complex, high value, and mission critical customers. This role is designed for senior level CSMs who can operate confidently at the executive level while deeply understanding Magnet's products, services, and customer environments. As a Flagship CSM, you will serve as the primary strategic partner for assigned flagship accounts, guiding customers through their full lifecycle with Magnet - from onboarding and deployment through adoption, value realization, renewal, and expansion. You will be accountable for building deep, trusted relationships across customer organizations (including C level stakeholders), coordinating complex internal teams, and ensuring customers achieve measurable outcomes aligned to their business and investigative objectives. The mission of the Flagship Customer Success Manager is to protect and grow Magnet's most important customer relationships by delivering exceptional experiences, accelerating time to value, proactively managing risk, and creating long term partnerships that drive retention, expansion, and advocacy. Key Responsibilities Strategic Customer Leadership & Executive Engagement Own executive level relationships within flagship accounts, including regular engagement with C suite and senior leadership stakeholders. Act as a trusted advisor to customers, aligning Magnet's products and services to their strategic objectives, operational priorities, and long term success. Lead executive business reviews (EBRs/QBRs), outcome focused success planning, and roadmap discussions with customer leadership. Proactively identify risks, adoption challenges, and expansion opportunities, and drive coordinated action plans. Customer Lifecycle Ownership & Value Realization Lead complex customer onboarding, implementation, and adoption efforts across Magnet's product portfolio, ensuring successful deployment and accelerated time to value. Develop and maintain comprehensive customer success plans, including goals, milestones, success metrics, and executive outcomes. Identify, track, and mitigate adoption barriers through structured, cross functional collaboration. Drive customer retention, renewal readiness, and expansion by ensuring consistent value delivery and outcome realization. Product & Domain Expertise Serve as a subject matter expert on Magnet's products, services, workflows, and use cases across digital forensics and investigative environments. Provide strategic guidance on product capabilities, integrations, licensing, and best practice workflows to both technical and non technical audiences. Partner closely with Customer Success Engineering, Professional Services, Support, and Product teams to address complex technical and operational needs. Translate customer feedback, feature requests, and trends into actionable insights for internal teams. Cross Functional Leadership & Internal Alignment Act as the primary customer advocate within Magnet, ensuring customer priorities are understood and addressed across Sales, Renewals, Support, Product, Engineering, and Professional Services. Collaborate with Sales and Pre Sales to ensure a seamless transition from pre sales to post sales and ongoing account strategy alignment. Partner with Renewals and Growth teams to support retention and expansion strategies for flagship accounts. Use Gainsight and Salesforce to maintain a complete, accurate, and actionable 360 degree view of the customer. Relationship Building & Advocacy Build deep, multi threaded relationships across customer organizations to ensure long term partnership resilience. Collect and synthesize customer feedback, training needs, and experience insights to continuously improve customer outcomes. Champion customer advocacy opportunities, including references, testimonials, and advisory participation where appropriate. Qualifications & Experience Required Proven experience managing strategic, high value, enterprise or public sector customer relationships, including direct engagement with C level executives. Strong customer success, account management, or technical account leadership background with ownership of renewals and expansions. Deep understanding of complex software products, technical workflows, and enterprise environments. Exceptional relationship building skills with the ability to influence, lead, and align both customer and internal stakeholders. Strong business acumen and ability to translate customer goals into measurable success outcomes. Excellent verbal and written communication skills, with the ability to present confidently to executive and technical audiences. Highly organized, proactive, and comfortable managing multiple complex accounts simultaneously. Experience using Salesforce CRM and Gainsight (or similar CS platforms) to manage customer health, risk, and engagement. Fluency in French is required. Technical & Domain Expertise Previous experience in Digital Forensics and Incident Response (DFIR) or closely related investigative, security, or law enforcement technology domains. Strong technical aptitude, including the ability to discuss product architecture, integrations, workflows, and network considerations. One of the following certifications or strong demonstrated knowledge of network architecture: CCST, CCNA, or equivalent. Industry recognized certifications (CFCE, GCIHA) and/or Magnet certifications (MCFE, MCGE/MCVK, MCVE, etc.) are highly desirable. Additional Requirements Ability to work flexible hours as needed to support customer and business needs. Willingness to travel, including potential international travel, to support flagship customers. Ability to travel up to approximately 20%. The Most Important Thing We're looking for candidates that can provide examples of how they demonstrated Magnet CODE in their previous experiences. CARE -We care about each other and our mission to make a difference in the world. OWN -We are accountable for our results - while never forgetting to act with integrity, empathy, and respect. DEDICATE -We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect. EVOLVE -We are constantly innovating and exploring new ways to work together to make an impact with our work. Compensation & Benefits The Compensation Range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. If the compensation structure for the role includes an incentive component (ie. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable). Compensation Range: MIN:£39,900 - MID: £57,000 - MAX: £68,400 Currency: GBP Magnet is proud to offer benefits such as: Generous time off policies Competitive compensation Volunteer opportunities Reward and recognition programs Employee committees & resource groups Healthcare and retirement benefits Equal Opportunity & Accessibility Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you're interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways. Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive . click apply for full job details
Akeneo is the Product Experience (PX) company and global leader in Product Information Management (PIM), creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere. We're all about experience - from the best-in-class product we build to the inspiring environment we create for our employees. You'll grow in a dynamic environment where your ideas and expertise will make an impact from day one. Our flexible work model empowers you to thrive, balancing professional success with personal fulfillment. At Akeneo, you'll be part of a supportive and collaborative team that values open communication, shared successes, and meaningful relationships. Learn more about our culture and values via our Career page. Job description The Customer Success Manager is a key role within the Customer Experience organisation, helping our most valued customers achieve their goals by optimising the use of our products and services. As a Customer Success Manager at Akeneo, you will manage a portfolio of strategic accounts, providing a direct impact on retention as a strong contribution to Akeneo's customer-first objective. You will guide customers on their post-implementation journey. You will ensure they have a positive experience, maintain engagement with Akeneo over time, and show them how to attain more value and a clear ROI. Responsibilities: Build strong relationships with key contacts at customer accounts, including C-level executives across both the business and IT. Drive adoption of our software and identify opportunities for expansion. Create prescriptive and customised success plans to help customers define, measure, and achieve success using Akeneo's solutions. Engage with customers in insightful ways, including delivering personalised, action-focused business reviews. Understand the signs of risk and proactively identify it. Capable of devising strategies to mitigate risk and executing defined action plans. Achieve retention and growth targets by closing client renewals and discovering and managing upsell and cross-sell opportunities with the sales team. Contribute to Akeneo's customer success framework for customer lifecycle management, developing strong client relationships, monitoring customer health, and creating tangible benefits and value for customers. Collaborate with the Akeneo Professional Services team and Solution Integrators to ensure a successful deployment of Akeneo. Qualifications You speak Italian and English fluently. You have a solid background in customer success, account management, or project management within the SaaS or tech industry. You are an expert in developing and executing customer success plans, including onboarding, risk management, health monitoring, adoption and digital transformation. You have experience creating lasting, trusted relationships with customer contacts in different roles up to the C-level. You have a strong track record in managing high-value customer accounts, driving retention, and achieving growth targets. Interview process 1. 30-minute screening call with a member of our Talent Acquisition team. 2. 60-minute interview with the hiring manager, where you'll learn more about the role and discuss your experience in more detail. 3. 30-minute interview with the Regional Sales VP. 4. 60-minute interview that will include the presentation of a risk mitigation plan in front of the hiring manager and another member of the Customer Success organisation. Life at Akeneo Work Environment - Work-Life Balance: Flexible working hours. Enjoy 25 days of annual leave. Option to Work from Anywhere for up to 30 days per year. Inclusivity - Community & Support: Engage in 2 paid volunteering days annually and join Employee Resource Groups dedicated to promoting diversity and inclusion within the company. Growth and Development - Professional Development: Access a €1,000 annual budget for personal professional development and take advantage of career paths, internal mobility opportunities, and a "Women in Leadership Programme." - Comprehensive Onboarding: Start on the right foot with an 8-week onboarding program. Wellbeing - Mental Health Support: Access individual and confidential sessions with a mental health practitioner or coach of your choice. For more information about benefits, don't hesitate to contact our Talent Acquisition team.
Feb 04, 2026
Full time
Akeneo is the Product Experience (PX) company and global leader in Product Information Management (PIM), creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere. We're all about experience - from the best-in-class product we build to the inspiring environment we create for our employees. You'll grow in a dynamic environment where your ideas and expertise will make an impact from day one. Our flexible work model empowers you to thrive, balancing professional success with personal fulfillment. At Akeneo, you'll be part of a supportive and collaborative team that values open communication, shared successes, and meaningful relationships. Learn more about our culture and values via our Career page. Job description The Customer Success Manager is a key role within the Customer Experience organisation, helping our most valued customers achieve their goals by optimising the use of our products and services. As a Customer Success Manager at Akeneo, you will manage a portfolio of strategic accounts, providing a direct impact on retention as a strong contribution to Akeneo's customer-first objective. You will guide customers on their post-implementation journey. You will ensure they have a positive experience, maintain engagement with Akeneo over time, and show them how to attain more value and a clear ROI. Responsibilities: Build strong relationships with key contacts at customer accounts, including C-level executives across both the business and IT. Drive adoption of our software and identify opportunities for expansion. Create prescriptive and customised success plans to help customers define, measure, and achieve success using Akeneo's solutions. Engage with customers in insightful ways, including delivering personalised, action-focused business reviews. Understand the signs of risk and proactively identify it. Capable of devising strategies to mitigate risk and executing defined action plans. Achieve retention and growth targets by closing client renewals and discovering and managing upsell and cross-sell opportunities with the sales team. Contribute to Akeneo's customer success framework for customer lifecycle management, developing strong client relationships, monitoring customer health, and creating tangible benefits and value for customers. Collaborate with the Akeneo Professional Services team and Solution Integrators to ensure a successful deployment of Akeneo. Qualifications You speak Italian and English fluently. You have a solid background in customer success, account management, or project management within the SaaS or tech industry. You are an expert in developing and executing customer success plans, including onboarding, risk management, health monitoring, adoption and digital transformation. You have experience creating lasting, trusted relationships with customer contacts in different roles up to the C-level. You have a strong track record in managing high-value customer accounts, driving retention, and achieving growth targets. Interview process 1. 30-minute screening call with a member of our Talent Acquisition team. 2. 60-minute interview with the hiring manager, where you'll learn more about the role and discuss your experience in more detail. 3. 30-minute interview with the Regional Sales VP. 4. 60-minute interview that will include the presentation of a risk mitigation plan in front of the hiring manager and another member of the Customer Success organisation. Life at Akeneo Work Environment - Work-Life Balance: Flexible working hours. Enjoy 25 days of annual leave. Option to Work from Anywhere for up to 30 days per year. Inclusivity - Community & Support: Engage in 2 paid volunteering days annually and join Employee Resource Groups dedicated to promoting diversity and inclusion within the company. Growth and Development - Professional Development: Access a €1,000 annual budget for personal professional development and take advantage of career paths, internal mobility opportunities, and a "Women in Leadership Programme." - Comprehensive Onboarding: Start on the right foot with an 8-week onboarding program. Wellbeing - Mental Health Support: Access individual and confidential sessions with a mental health practitioner or coach of your choice. For more information about benefits, don't hesitate to contact our Talent Acquisition team.
A leading consulting firm is seeking a Manager for its UKI Business Consulting - Finance Transformation team. The candidate will manage Finance Transformation projects, develop client strategies, and lead diverse teams to deliver exceptional service. Ideal applicants will have at least 6 years of relevant experience and a strong background in client relationship management. This role offers a competitive salary and benefits, with opportunities for career development and flexible working arrangements.
Feb 04, 2026
Full time
A leading consulting firm is seeking a Manager for its UKI Business Consulting - Finance Transformation team. The candidate will manage Finance Transformation projects, develop client strategies, and lead diverse teams to deliver exceptional service. Ideal applicants will have at least 6 years of relevant experience and a strong background in client relationship management. This role offers a competitive salary and benefits, with opportunities for career development and flexible working arrangements.
Overview Are you looking to be part of something new and exciting in the Southwest? We have partnered with a genuinely independent mid-corporate insurance broker with a strong national footprint that is expanding into the South West with the launch of a new Bristol office. They are seeking an experienced Client Director to develop and manage a portfolio of commercial insurance clients in the region. This role is suited to a senior account executive level professional who enjoys building long-term client relationships and growing a book of business, without responsibility for people management or office leadership. Working closely with a Sales Director, the Client Director will focus on new business development and client retention, supported by a well-resourced national broking, claims, and operational infrastructure. The broker takes a long-term view on new business income, offering genuine support and patience to allow relationships and portfolios to develop sustainably over time. Responsibilities Develop and manage mid-corporate commercial insurance clients in the South West. Deliver high-quality advice across a range of complex risks. Build and maintain strong relationships with insurers and key market stakeholders. Focus on new business development and client retention in collaboration with a Sales Director. Operate within a collaborative structure that provides strategic support and long-term stability. Qualifications and Experience Proven background as a Client Director or Account Executive in commercial insurance. Strong connections in the South West market. Enjoy building long-term client relationships and growing a portfolio. Comfort with autonomy and flexibility, with no requirement for people management or office leadership. Ability to work with a Sales Director and a national broking, claims, and operational infrastructure. About the Opportunity This opportunity will appeal to someone with a proven background as a Client Director or Account Executive in commercial insurance, ideally with strong connections in the South West market. The business offers the chance to play a key role in establishing a new regional presence, with the freedom to grow a portfolio while being backed by patient capital, a recognised brand, and an experienced leadership team. Diversity, Equity and Inclusion Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy.
Feb 04, 2026
Full time
Overview Are you looking to be part of something new and exciting in the Southwest? We have partnered with a genuinely independent mid-corporate insurance broker with a strong national footprint that is expanding into the South West with the launch of a new Bristol office. They are seeking an experienced Client Director to develop and manage a portfolio of commercial insurance clients in the region. This role is suited to a senior account executive level professional who enjoys building long-term client relationships and growing a book of business, without responsibility for people management or office leadership. Working closely with a Sales Director, the Client Director will focus on new business development and client retention, supported by a well-resourced national broking, claims, and operational infrastructure. The broker takes a long-term view on new business income, offering genuine support and patience to allow relationships and portfolios to develop sustainably over time. Responsibilities Develop and manage mid-corporate commercial insurance clients in the South West. Deliver high-quality advice across a range of complex risks. Build and maintain strong relationships with insurers and key market stakeholders. Focus on new business development and client retention in collaboration with a Sales Director. Operate within a collaborative structure that provides strategic support and long-term stability. Qualifications and Experience Proven background as a Client Director or Account Executive in commercial insurance. Strong connections in the South West market. Enjoy building long-term client relationships and growing a portfolio. Comfort with autonomy and flexibility, with no requirement for people management or office leadership. Ability to work with a Sales Director and a national broking, claims, and operational infrastructure. About the Opportunity This opportunity will appeal to someone with a proven background as a Client Director or Account Executive in commercial insurance, ideally with strong connections in the South West market. The business offers the chance to play a key role in establishing a new regional presence, with the freedom to grow a portfolio while being backed by patient capital, a recognised brand, and an experienced leadership team. Diversity, Equity and Inclusion Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy.
We re currently working with a growing organisation who are looking to appoint a Business Development Analyst to support their ongoing expansion plans. This is a key hire for the business and will suit someone who enjoys research-led work and contributing directly to commercial growth. The Role This position will support the commercial growth of a well-established organisation by delivering high-quality research and insight across markets, competitors, and potential customers. The Business Development Analyst will work closely with senior stakeholders and commercial teams to gather, analyse, and interpret information that informs strategic decisions, new market entry, and business development activity. Responsibilities will include researching market conditions and trends, assessing growth opportunities, and evaluating competitive positioning. The role will also involve identifying and profiling prospective organisations, partners, and key decision-makers to support targeted outreach and long-term growth planning. A key part of the role is translating complex data into clear, practical insight. This will include producing structured reports, maintaining research documentation and CRM records, and presenting findings in a concise, commercially focused manner. The successful candidate will act as a central research resource for the business, contributing to proposals, presentations, and strategic discussions while ensuring decision-makers have access to accurate, up-to-date information. Candidate Requirements Essential Strong research and analytical skills Excellent communication and presentation skills Proficiency in Excel, Google Sheets, and research tools Ability to work independently and manage multiple priorities Desirable Experience using CRM systems (e.g. Glenniganst) Background in B2B research, consulting, business development, or strategy-focused roles Benefits Competitve salary Excellent career progression Life insurance Chrismas bonus Pension
Feb 04, 2026
Full time
We re currently working with a growing organisation who are looking to appoint a Business Development Analyst to support their ongoing expansion plans. This is a key hire for the business and will suit someone who enjoys research-led work and contributing directly to commercial growth. The Role This position will support the commercial growth of a well-established organisation by delivering high-quality research and insight across markets, competitors, and potential customers. The Business Development Analyst will work closely with senior stakeholders and commercial teams to gather, analyse, and interpret information that informs strategic decisions, new market entry, and business development activity. Responsibilities will include researching market conditions and trends, assessing growth opportunities, and evaluating competitive positioning. The role will also involve identifying and profiling prospective organisations, partners, and key decision-makers to support targeted outreach and long-term growth planning. A key part of the role is translating complex data into clear, practical insight. This will include producing structured reports, maintaining research documentation and CRM records, and presenting findings in a concise, commercially focused manner. The successful candidate will act as a central research resource for the business, contributing to proposals, presentations, and strategic discussions while ensuring decision-makers have access to accurate, up-to-date information. Candidate Requirements Essential Strong research and analytical skills Excellent communication and presentation skills Proficiency in Excel, Google Sheets, and research tools Ability to work independently and manage multiple priorities Desirable Experience using CRM systems (e.g. Glenniganst) Background in B2B research, consulting, business development, or strategy-focused roles Benefits Competitve salary Excellent career progression Life insurance Chrismas bonus Pension
A message from Rachael Wardell, Executive Director - Children, Families and Lifelong Learning, Surrey County Council: "I am really pleased that you're interested in joining Surrey County Council within the Children, Families and Lifelong Learning (CFLL) directorate. People are the beating heart of everything we do in CFLL. Our collective purpose as a directorate is to ensure that children are seen and heard, are safe and can grow; it is also to ensure that everyone in Surrey - children and adults - benefits from education and can achieve their potential. As a directorate we have big and bold ambitions for the next few years and our workforce is crucial in helping achieve these." Would you like to be part of an innovative, evidence-based and outcome-focused service, with excellent supervision and development opportunities? There has never been a better time to join us! Our EP Service has a strong commitment to high quality, applied psychology and has dedicated time to engage in a broad range of preventative work, alongside statutory work, with opportunities to develop areas of specialist expertise. Our Offer to You: A competitive salary for main grade EPs: Soulbury Scale A, 3 - 8: £47,688 - £57,954 per annum per annum, with up to 3 SPA points (existing SPA points will be transferred). A starting salary at point A5 for newly qualified EPs SPA points 1 and 2 are automatically awarded after 1 and 2 years successful practice London Fringe Area allowance of £939 per annum Essential Car User Lump Sum Allowance of £963 per annum 26 days' holiday rising to 28 days after 2 years' service and 31 days after 5 years' service Up to 5 days of carer's leave per year 2 paid volunteering days per year Part time and fixed term opportunities are available Flexible working options around school core hours Mobile and agile working solutions with friendly local bases for office working An extensive Employee Assistance Programme to support health and wellbeing A comprehensive supervision programme consisting of peer supervision and regular supervision with your line manager A comprehensive induction programme including a buddy for the first term. Newly qualified EPs will also have a reduced caseload for the first term Extensive CPD programme with 7 whole service study days across the year, development activities within area team meetings and opportunities to develop areas of special interest in line with the council's priorities Generous Local Government salary-related pension offered and the option to join the car lease scheme Relocation package of up to £8,000 which is exempt from tax and National Insurance contributions for permanent positions Visa sponsorship. About the Service We are a large and expanding service consisting of a PEP, Area Senior EPs, EPs, Trainee EPs, Locum / Associate EPs and a dedicated Business Support team. Within the service we are divided into four area quadrants with offices in Weybridge, Reigate and Woking and we will aim to accommodate your preferred location. We are a supportive service, who adopt flexible and hybrid working practices. Our team members tell us that our positive relationships, professional autonomy, continuous professional development and emphasis on regular meetings with peers are real strengths of the service. We are part of a wider Inclusion and Additional Needs Team and work collaboratively with colleagues in Speech and Language Therapy and Specialist Teaching. We also work closely with colleagues in health and social care and engage with these services to promote emotional wellbeing and mental health. We are committed to enabling positive futures for all children and young people. Our focus is on the young person in their educational, home and community setting. We work collaboratively through the application of psychological theory, research and person-centred techniques with children and young people, their families and professionals to enable children to thrive in their local communities. Consultation, co-production and inclusion are fundamental to all aspects of our work. We have many interesting opportunities for you to get involved with, some examples include: Working with Surrey's Virtual School, Surrey Early Education Services, the Team Around the School, Adoption Southeast and our local Mental Health Support Teams Training Emotional Literacy Support Assistants (ELSAs), school staff in Literacy for All approaches, school staff to support CYP experiencing Emotionally Based School Avoidance, school staff in the Compassionate Schools Programme and Key Adult Programme Supervising trainee EPs, assistant EPs, ELSAs and nurture group teachers Supporting school staff through our bookable consultations, AANTs (Analysis of Additional Needs Tool) and telephone helpline Supporting families through multi family groups Service development activities such as our work on Equality, Diversity and Inclusion and supporting aspiring EPs About the Roles As part of the Council's commitment to providing early intervention, we are looking to expand our capacity to deliver a sustainable preventative offer to schools, alongside our statutory work, and to strengthen our emotional wellbeing and mental health offer in partnership with health colleagues. We are seeking applicants who have a commitment to delivering high quality work through applied psychology. We welcome applications from experienced Educational Psychologists as well as current year two and three Trainee EPs. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: You want to work in a service committed to promoting positive futures for children and young people. You have a recognised qualification in Educational Psychology You are registered with the HCPC. Surrey has both urban and rural areas and our EPs will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. We are a supportive and friendly team of dedicated professionals who are passionate about the work we do. If you feel like this could be the place to start your career or to further develop your psychological skills, then please do get in touch to find out more. This is a rolling advert and applications will be reviewed regularly. If your application is successfully shortlisted, we will be in touch to arrange an interview. When your employment begins, you will need to be a member of HCPC. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.
Feb 04, 2026
Full time
A message from Rachael Wardell, Executive Director - Children, Families and Lifelong Learning, Surrey County Council: "I am really pleased that you're interested in joining Surrey County Council within the Children, Families and Lifelong Learning (CFLL) directorate. People are the beating heart of everything we do in CFLL. Our collective purpose as a directorate is to ensure that children are seen and heard, are safe and can grow; it is also to ensure that everyone in Surrey - children and adults - benefits from education and can achieve their potential. As a directorate we have big and bold ambitions for the next few years and our workforce is crucial in helping achieve these." Would you like to be part of an innovative, evidence-based and outcome-focused service, with excellent supervision and development opportunities? There has never been a better time to join us! Our EP Service has a strong commitment to high quality, applied psychology and has dedicated time to engage in a broad range of preventative work, alongside statutory work, with opportunities to develop areas of specialist expertise. Our Offer to You: A competitive salary for main grade EPs: Soulbury Scale A, 3 - 8: £47,688 - £57,954 per annum per annum, with up to 3 SPA points (existing SPA points will be transferred). A starting salary at point A5 for newly qualified EPs SPA points 1 and 2 are automatically awarded after 1 and 2 years successful practice London Fringe Area allowance of £939 per annum Essential Car User Lump Sum Allowance of £963 per annum 26 days' holiday rising to 28 days after 2 years' service and 31 days after 5 years' service Up to 5 days of carer's leave per year 2 paid volunteering days per year Part time and fixed term opportunities are available Flexible working options around school core hours Mobile and agile working solutions with friendly local bases for office working An extensive Employee Assistance Programme to support health and wellbeing A comprehensive supervision programme consisting of peer supervision and regular supervision with your line manager A comprehensive induction programme including a buddy for the first term. Newly qualified EPs will also have a reduced caseload for the first term Extensive CPD programme with 7 whole service study days across the year, development activities within area team meetings and opportunities to develop areas of special interest in line with the council's priorities Generous Local Government salary-related pension offered and the option to join the car lease scheme Relocation package of up to £8,000 which is exempt from tax and National Insurance contributions for permanent positions Visa sponsorship. About the Service We are a large and expanding service consisting of a PEP, Area Senior EPs, EPs, Trainee EPs, Locum / Associate EPs and a dedicated Business Support team. Within the service we are divided into four area quadrants with offices in Weybridge, Reigate and Woking and we will aim to accommodate your preferred location. We are a supportive service, who adopt flexible and hybrid working practices. Our team members tell us that our positive relationships, professional autonomy, continuous professional development and emphasis on regular meetings with peers are real strengths of the service. We are part of a wider Inclusion and Additional Needs Team and work collaboratively with colleagues in Speech and Language Therapy and Specialist Teaching. We also work closely with colleagues in health and social care and engage with these services to promote emotional wellbeing and mental health. We are committed to enabling positive futures for all children and young people. Our focus is on the young person in their educational, home and community setting. We work collaboratively through the application of psychological theory, research and person-centred techniques with children and young people, their families and professionals to enable children to thrive in their local communities. Consultation, co-production and inclusion are fundamental to all aspects of our work. We have many interesting opportunities for you to get involved with, some examples include: Working with Surrey's Virtual School, Surrey Early Education Services, the Team Around the School, Adoption Southeast and our local Mental Health Support Teams Training Emotional Literacy Support Assistants (ELSAs), school staff in Literacy for All approaches, school staff to support CYP experiencing Emotionally Based School Avoidance, school staff in the Compassionate Schools Programme and Key Adult Programme Supervising trainee EPs, assistant EPs, ELSAs and nurture group teachers Supporting school staff through our bookable consultations, AANTs (Analysis of Additional Needs Tool) and telephone helpline Supporting families through multi family groups Service development activities such as our work on Equality, Diversity and Inclusion and supporting aspiring EPs About the Roles As part of the Council's commitment to providing early intervention, we are looking to expand our capacity to deliver a sustainable preventative offer to schools, alongside our statutory work, and to strengthen our emotional wellbeing and mental health offer in partnership with health colleagues. We are seeking applicants who have a commitment to delivering high quality work through applied psychology. We welcome applications from experienced Educational Psychologists as well as current year two and three Trainee EPs. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: You want to work in a service committed to promoting positive futures for children and young people. You have a recognised qualification in Educational Psychology You are registered with the HCPC. Surrey has both urban and rural areas and our EPs will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. We are a supportive and friendly team of dedicated professionals who are passionate about the work we do. If you feel like this could be the place to start your career or to further develop your psychological skills, then please do get in touch to find out more. This is a rolling advert and applications will be reviewed regularly. If your application is successfully shortlisted, we will be in touch to arrange an interview. When your employment begins, you will need to be a member of HCPC. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.
Here at the Royal British Legion, we are currently embarking on an exciting phase of transformation. As part of our newly formed Data, Technology and Transformation Directorate, we are seeking Director: Change and Transformation to join our team and be the strategic lead for organisational change. Reporting to our Executive Director: Data, Technology and Transformation, you will join an existing senior leadership team to focus on shaping, mobilising and delivering a portfolio of transformation programmes and projects that enable us to achieve RBLs new objectives and to shape the long term change agenda and strategy. You will lead a high performing team within Change and Transformation including delivery leads, programme managers, project managers and specialist PMO and Change professionals. Key areas of responsibility will include: Strategic Leadership: Develop and maintain our change and transformation roadmap and plans, ensuring there is measurable impact, while acting as a trusted advisor to the Executive Board Portfolio Management: Engage with our senior leadership community to identify change demands and priorities to ensure a well-integrated and aligned portfolio is developed and maintained Delivery and Enablement: Drive the delivery of the change and transformation portfolio, ensuring robust and stretching delivery plans are in place, optimising delivery performance based on insight, best practice and allocation of required resources Stakeholder Engagement: Build strong relationships across senior leadership, functional teams, and external partners, leveraging these relationships to enable successful delivery of outcomes Resource and Budget Oversight: Lead and ensure delivery of options appraisals and develop clear cases for transformation, designing projects and programmes that are credible with respect to costs, benefits, resourcing, timescales, governance, risk management and organisational capacity Change and Transformation Function Management: Lead and develop a high-performing team to include; delivery leads, programme managers, project managers and specialist roles (e.g., PMO, Impact & Evaluation, Change Communications) Your experience in senior leadership role(s) and your understanding of change models and large scale transformation across people, process, technology and data within an organisation of similar size and complexity will be key to success. You will bring excellent leadership and team management skills, with the ability to inspire and motivate deliver focussed teams of professionals. Previous experience of working in a large charity or social business would be advantageous. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. Should you wish to explore a remote working contract (which will not include additional London Supplement to salary) with some travel required, this can be discussed at interview stage. Employee benefits include - 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days Private Healthcare Generous pension contributions, with Employer contributions ranging from 6% to 10% Range of flexible working options may be available, depending on your role Employee Assistance Programme providing confidential counselling, financial and legal advice Range of courses delivered by learning specialists to support your development goals and objectives Opportunities to volunteer Travel loans, Cycle to Work, and more! For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. Interview Dates: First Stage (virtual):17 th and 18 th February 2026. Second Stage (in person at RBL Haig House office): date/s TBC. Please note that for candidates moving to second stage interview, there will be a Psychometric assessment to be completed virtually between first and second stage. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible. If you require the job advert or job description in an alternative format, please contact .
Feb 04, 2026
Full time
Here at the Royal British Legion, we are currently embarking on an exciting phase of transformation. As part of our newly formed Data, Technology and Transformation Directorate, we are seeking Director: Change and Transformation to join our team and be the strategic lead for organisational change. Reporting to our Executive Director: Data, Technology and Transformation, you will join an existing senior leadership team to focus on shaping, mobilising and delivering a portfolio of transformation programmes and projects that enable us to achieve RBLs new objectives and to shape the long term change agenda and strategy. You will lead a high performing team within Change and Transformation including delivery leads, programme managers, project managers and specialist PMO and Change professionals. Key areas of responsibility will include: Strategic Leadership: Develop and maintain our change and transformation roadmap and plans, ensuring there is measurable impact, while acting as a trusted advisor to the Executive Board Portfolio Management: Engage with our senior leadership community to identify change demands and priorities to ensure a well-integrated and aligned portfolio is developed and maintained Delivery and Enablement: Drive the delivery of the change and transformation portfolio, ensuring robust and stretching delivery plans are in place, optimising delivery performance based on insight, best practice and allocation of required resources Stakeholder Engagement: Build strong relationships across senior leadership, functional teams, and external partners, leveraging these relationships to enable successful delivery of outcomes Resource and Budget Oversight: Lead and ensure delivery of options appraisals and develop clear cases for transformation, designing projects and programmes that are credible with respect to costs, benefits, resourcing, timescales, governance, risk management and organisational capacity Change and Transformation Function Management: Lead and develop a high-performing team to include; delivery leads, programme managers, project managers and specialist roles (e.g., PMO, Impact & Evaluation, Change Communications) Your experience in senior leadership role(s) and your understanding of change models and large scale transformation across people, process, technology and data within an organisation of similar size and complexity will be key to success. You will bring excellent leadership and team management skills, with the ability to inspire and motivate deliver focussed teams of professionals. Previous experience of working in a large charity or social business would be advantageous. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. Should you wish to explore a remote working contract (which will not include additional London Supplement to salary) with some travel required, this can be discussed at interview stage. Employee benefits include - 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days Private Healthcare Generous pension contributions, with Employer contributions ranging from 6% to 10% Range of flexible working options may be available, depending on your role Employee Assistance Programme providing confidential counselling, financial and legal advice Range of courses delivered by learning specialists to support your development goals and objectives Opportunities to volunteer Travel loans, Cycle to Work, and more! For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. Interview Dates: First Stage (virtual):17 th and 18 th February 2026. Second Stage (in person at RBL Haig House office): date/s TBC. Please note that for candidates moving to second stage interview, there will be a Psychometric assessment to be completed virtually between first and second stage. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible. If you require the job advert or job description in an alternative format, please contact .
A leading consultancy firm in Manchester seeks a Senior Consultant for Financial Modelling & Business Case Development. The role involves building robust financial models, shaping value realisation plans, and establishing long-term relationships with clients. Candidates should possess consulting expertise, strong analytical skills, and be a qualified UK Chartered Accountant (or nearing qualification). The firm promotes a collaborative environment and offers growth opportunities within digital transformation projects.
Feb 04, 2026
Full time
A leading consultancy firm in Manchester seeks a Senior Consultant for Financial Modelling & Business Case Development. The role involves building robust financial models, shaping value realisation plans, and establishing long-term relationships with clients. Candidates should possess consulting expertise, strong analytical skills, and be a qualified UK Chartered Accountant (or nearing qualification). The firm promotes a collaborative environment and offers growth opportunities within digital transformation projects.
Drive new business growth and client expansion across UK and European markets. London, UK Business Development Director Full-time Hybrid Compensation Competitive base + bonus structure 5% success commission on net new revenue, paid monthly Overview Join our London team as New Business Client Director to lead strategic client acquisition and expansion initiatives across the UK and European markets. This role combines strategic business development with hands-on client relationship management. Responsibilities Lead new business development across UK and European markets Develop and execute go-to-market strategies for target sectors Build and maintain relationships with C-level executives Collaborate with delivery teams to ensure client success Drive revenue growth through strategic account expansion Represent Response DGA at industry events and conferences Develop strategic partnerships and alliance opportunities Requirements 8+ years of business development experience in digital marketing Proven track record of $5M+ annual revenue generation Strong network in UK/European marketing and agency ecosystem Experience selling complex performance marketing solutions Excellent presentation and negotiation skills Deep understanding of digital marketing landscape Native English fluency with European language skills preferred Nice to Have Previous experience in performance marketing agencies Strong relationships with Fortune 500 companies Experience with European regulatory requirements (GDPR, etc.) Background in consultative selling methodologies Location & Work Model London, UK Hybrid working arrangement Competitive base salary + uncapped commission Private healthcare and pension contributions Flexible working arrangements London office access with modern facilities Ready to Apply? Join our team and help build the future of growth marketing.
Feb 04, 2026
Full time
Drive new business growth and client expansion across UK and European markets. London, UK Business Development Director Full-time Hybrid Compensation Competitive base + bonus structure 5% success commission on net new revenue, paid monthly Overview Join our London team as New Business Client Director to lead strategic client acquisition and expansion initiatives across the UK and European markets. This role combines strategic business development with hands-on client relationship management. Responsibilities Lead new business development across UK and European markets Develop and execute go-to-market strategies for target sectors Build and maintain relationships with C-level executives Collaborate with delivery teams to ensure client success Drive revenue growth through strategic account expansion Represent Response DGA at industry events and conferences Develop strategic partnerships and alliance opportunities Requirements 8+ years of business development experience in digital marketing Proven track record of $5M+ annual revenue generation Strong network in UK/European marketing and agency ecosystem Experience selling complex performance marketing solutions Excellent presentation and negotiation skills Deep understanding of digital marketing landscape Native English fluency with European language skills preferred Nice to Have Previous experience in performance marketing agencies Strong relationships with Fortune 500 companies Experience with European regulatory requirements (GDPR, etc.) Background in consultative selling methodologies Location & Work Model London, UK Hybrid working arrangement Competitive base salary + uncapped commission Private healthcare and pension contributions Flexible working arrangements London office access with modern facilities Ready to Apply? Join our team and help build the future of growth marketing.
Customer Service Executive page is loaded Customer Service Executivelocations: Manchestertime type: Full timeposted on: Posted 4 Days Agojob requisition id: R9906 Job Title: Customer Service Executive Location: Manchester (2/3 days in the office) About the job As a Customer Service Executive your core focus is to foster long-term customer relationships and provide exceptional service delivery to protect and grow renewable revenue. In addition to managing your own portfolio of clients, you will support junior team members through mentorship, contribute to strategic account oversight, and collaborate cross-functionally to improve processes and solve complex client issues. The Escode Division Escode, a global leader in software escrow solutions and part of NCC Group, is dedicated to protecting businesses from unforeseen disruptions. We ensure that business-critical software applications and source code are safe, secure, and always available. As a trusted intermediary for some of the world's best-known brands, we safeguard access to vital code and digital assets, ensuring business continuity and the protection of software investments.With over 40 years of experience, Escode pioneered the software escrow category in 1988, recognizing the growing technology dependence of businesses and the need for a safety mechanism. We are proud to set industry standards and shape its direction, providing unparalleled expertise and reliability. Learn more about Escode: a look at our website here to learn more about Escode: Key Accountabilities: Onboarding Ensure smooth onboarding of new clients by guiding them through the welcome process. Confirm receipt of Welcome Pack and follow up for any missing documentation. Collaborate with internal teams to ensure client setup is complete and accurate in all systems.Account Maintenance & Data Accuracy Maintain and update client account information as requested, collaborating with relevant departments to align with contractual obligations. Conduct regular account reconciliations and prepare summaries reflecting accurate billing and contact data. Coordinate with the Billing team to quickly resolve any missed billing to reduce revenue leakage.Customer Support & Experience Provide timely and professional support via phone and email to new and existing escrow clients. Keep all customer data (contacts, address details, etc.) accurate and up to date. Act as the single point of contact post-sale to ensure seamless query and issue resolution.Customer Retention & Proactive Engagement Engage with customers to support contract renewals and highlight risks to account retention to your manager. Conduct retention calls on termination requests, gather feedback, and recommend service enhancements. Be a customer advocate-log client insights and champion their needs internally.Termination Handling Lead conversations with clients initiating termination, aiming to retain where possible. Update records for bounced emails, researching and adding updated contact information. Accurately track termination reasons and outcomes in SalesforceContract & Billing Oversight Handle contract assignments and name changes. Work closely with Credit Control on outstanding invoices and follow-up actions. Audit client records regularly to maintain data accuracy.Process Improvement & Collaboration Proactively identify process gaps and improvement opportunities; raise them with your Line Manager. Contribute to improving processes by identifying gaps in client service workflows and suggesting improvements. Collaborate with other departments to achieve shared goals and meet key & Development Meet the 48-hour SLA on email responses. Engage with ongoing learning and development resources. Track and demonstrate growth through Personal Development Plans.Escrow Product Knowledge Stay up to date with Escode products and services. Ensure your product knowledge supports excellent customer experiences and confident communication.Mentorship and Support Train and mentor junior team members and new hires, sharing best practices. Provide guidance on managing complex customer interactions and navigating internal systems.Problem-Solving and Escalations Handle escalated customer service issues requiring advanced problem-solving skills. Coordinate with internal departments to resolve complex queries efficiently.Manage Strategic/Key Customers Oversee relationships with strategic/key, high-value customers. Manage complex renewals and support service delivery across long-standing accounts.Account Review and Proactive Client Engagement Conduct in-depth account reviews for high-value clients. Proactively identify upsell or renewal opportunities. Monitor client engagement to pre-empt potential issues or dissatisfaction. Functional and technical skills: Exceptional written and verbal communication skills; able to manage high-stakes and complex client interactions. Demonstrated leadership in customer service, with mentoring or coaching experience. Advanced Salesforce (or CRM) reporting, dashboard usage, and data analysis skills. Strategic thinking with the ability to assess account health, identify retention risks, and recommend improvements. Strong project and time management skills, especially in managing high-value portfolios. Cross-functional collaboration experience (working with Legal, Billing, Sales, etc.). In-depth knowledge of Escrow or SaaS-based services, and how they translate to customer value. Comfortable handling escalations and resolving sensitive client issues. Ability to support operational improvement initiatives and represent the customer voice in internal discussions. Proficient in managing KPIs, SLAs, and contributing to service delivery metrics and reporting. About your application We review every application received and will get in touch if your skills and experience match what we're looking for. If you don't hear back from us within 10 days, please don't be too disappointed - we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.If you do not want us to retain your details, please email . All personal data is held in accordance with the NCC Group Privacy Policy (candidate-privacy-notice-261023.pdf ( . We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage. Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement.
Feb 04, 2026
Full time
Customer Service Executive page is loaded Customer Service Executivelocations: Manchestertime type: Full timeposted on: Posted 4 Days Agojob requisition id: R9906 Job Title: Customer Service Executive Location: Manchester (2/3 days in the office) About the job As a Customer Service Executive your core focus is to foster long-term customer relationships and provide exceptional service delivery to protect and grow renewable revenue. In addition to managing your own portfolio of clients, you will support junior team members through mentorship, contribute to strategic account oversight, and collaborate cross-functionally to improve processes and solve complex client issues. The Escode Division Escode, a global leader in software escrow solutions and part of NCC Group, is dedicated to protecting businesses from unforeseen disruptions. We ensure that business-critical software applications and source code are safe, secure, and always available. As a trusted intermediary for some of the world's best-known brands, we safeguard access to vital code and digital assets, ensuring business continuity and the protection of software investments.With over 40 years of experience, Escode pioneered the software escrow category in 1988, recognizing the growing technology dependence of businesses and the need for a safety mechanism. We are proud to set industry standards and shape its direction, providing unparalleled expertise and reliability. Learn more about Escode: a look at our website here to learn more about Escode: Key Accountabilities: Onboarding Ensure smooth onboarding of new clients by guiding them through the welcome process. Confirm receipt of Welcome Pack and follow up for any missing documentation. Collaborate with internal teams to ensure client setup is complete and accurate in all systems.Account Maintenance & Data Accuracy Maintain and update client account information as requested, collaborating with relevant departments to align with contractual obligations. Conduct regular account reconciliations and prepare summaries reflecting accurate billing and contact data. Coordinate with the Billing team to quickly resolve any missed billing to reduce revenue leakage.Customer Support & Experience Provide timely and professional support via phone and email to new and existing escrow clients. Keep all customer data (contacts, address details, etc.) accurate and up to date. Act as the single point of contact post-sale to ensure seamless query and issue resolution.Customer Retention & Proactive Engagement Engage with customers to support contract renewals and highlight risks to account retention to your manager. Conduct retention calls on termination requests, gather feedback, and recommend service enhancements. Be a customer advocate-log client insights and champion their needs internally.Termination Handling Lead conversations with clients initiating termination, aiming to retain where possible. Update records for bounced emails, researching and adding updated contact information. Accurately track termination reasons and outcomes in SalesforceContract & Billing Oversight Handle contract assignments and name changes. Work closely with Credit Control on outstanding invoices and follow-up actions. Audit client records regularly to maintain data accuracy.Process Improvement & Collaboration Proactively identify process gaps and improvement opportunities; raise them with your Line Manager. Contribute to improving processes by identifying gaps in client service workflows and suggesting improvements. Collaborate with other departments to achieve shared goals and meet key & Development Meet the 48-hour SLA on email responses. Engage with ongoing learning and development resources. Track and demonstrate growth through Personal Development Plans.Escrow Product Knowledge Stay up to date with Escode products and services. Ensure your product knowledge supports excellent customer experiences and confident communication.Mentorship and Support Train and mentor junior team members and new hires, sharing best practices. Provide guidance on managing complex customer interactions and navigating internal systems.Problem-Solving and Escalations Handle escalated customer service issues requiring advanced problem-solving skills. Coordinate with internal departments to resolve complex queries efficiently.Manage Strategic/Key Customers Oversee relationships with strategic/key, high-value customers. Manage complex renewals and support service delivery across long-standing accounts.Account Review and Proactive Client Engagement Conduct in-depth account reviews for high-value clients. Proactively identify upsell or renewal opportunities. Monitor client engagement to pre-empt potential issues or dissatisfaction. Functional and technical skills: Exceptional written and verbal communication skills; able to manage high-stakes and complex client interactions. Demonstrated leadership in customer service, with mentoring or coaching experience. Advanced Salesforce (or CRM) reporting, dashboard usage, and data analysis skills. Strategic thinking with the ability to assess account health, identify retention risks, and recommend improvements. Strong project and time management skills, especially in managing high-value portfolios. Cross-functional collaboration experience (working with Legal, Billing, Sales, etc.). In-depth knowledge of Escrow or SaaS-based services, and how they translate to customer value. Comfortable handling escalations and resolving sensitive client issues. Ability to support operational improvement initiatives and represent the customer voice in internal discussions. Proficient in managing KPIs, SLAs, and contributing to service delivery metrics and reporting. About your application We review every application received and will get in touch if your skills and experience match what we're looking for. If you don't hear back from us within 10 days, please don't be too disappointed - we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.If you do not want us to retain your details, please email . All personal data is held in accordance with the NCC Group Privacy Policy (candidate-privacy-notice-261023.pdf ( . We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage. Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement.
Widnes Golf Club Club Manager Full-time (35 hours per week) Salary: Competitive + Benefits Widnes Golf Club is a well-established and welcoming members' club located in the heart of Widnes. Set across a picturesque 65-acre parkland course, we attract members, guests, and visitors from across the region to play our course. In addition to our golf offering, we welcome non-playing members and are proud to be a sought-after venue for social occasions and formal functions. Our clubhouse, overlooking the 18th hole, provides a stunning backdrop, complemented by two bar areas and an excellent food and beverage offering enjoyed by both members and visitors. The club is entering an exciting phase of development, with significant investment being made to enhance both the on-course experience and our non-playing facilities. We are now seeking an exceptional Club Manager to play a key role in delivering this transformation as well as being responsible for the day-to-day operational management of the club. The Club Manager Role The Club Manager will have full executive responsibility for the day-to-day operation of the club, including operations, premises, finance, people, and customer experience. Working closely with the Board, you will ensure that club operations, administration, financial management, legal compliance, and people leadership are delivered to the highest standards. Your focus will be to create an outstanding experience for members, guests, and visitors both on and off the course. This is a five day per week, on site, role and occasional weekend working to support our major events programme will be required. The role reports to the club Chairperson. The Ideal Candidate You will bring proven leadership experience from a comparable retail, hospitality, food & beverage, or customer-focused environment. While full training (and refresher training) will be provided, you must be comfortable operating in a busy, service-led sports and hospitality venue. You will be highly organised, commercially aware, and naturally driven, with the ability to manage a broad range of operational and administrative responsibilities typical of a member-led organisation. These will include: Staff rostering and HR management Payroll and accounting systems General administration Legal and regulatory compliance Liaison with external suppliers and partners You will be an effective communicator, educated to degree level or able to demonstrate equivalent practical business experience, ideally gained in a management role leading teams within retail, hospitality, or food and beverage environments. Apply now! BBBH35168
Feb 04, 2026
Full time
Widnes Golf Club Club Manager Full-time (35 hours per week) Salary: Competitive + Benefits Widnes Golf Club is a well-established and welcoming members' club located in the heart of Widnes. Set across a picturesque 65-acre parkland course, we attract members, guests, and visitors from across the region to play our course. In addition to our golf offering, we welcome non-playing members and are proud to be a sought-after venue for social occasions and formal functions. Our clubhouse, overlooking the 18th hole, provides a stunning backdrop, complemented by two bar areas and an excellent food and beverage offering enjoyed by both members and visitors. The club is entering an exciting phase of development, with significant investment being made to enhance both the on-course experience and our non-playing facilities. We are now seeking an exceptional Club Manager to play a key role in delivering this transformation as well as being responsible for the day-to-day operational management of the club. The Club Manager Role The Club Manager will have full executive responsibility for the day-to-day operation of the club, including operations, premises, finance, people, and customer experience. Working closely with the Board, you will ensure that club operations, administration, financial management, legal compliance, and people leadership are delivered to the highest standards. Your focus will be to create an outstanding experience for members, guests, and visitors both on and off the course. This is a five day per week, on site, role and occasional weekend working to support our major events programme will be required. The role reports to the club Chairperson. The Ideal Candidate You will bring proven leadership experience from a comparable retail, hospitality, food & beverage, or customer-focused environment. While full training (and refresher training) will be provided, you must be comfortable operating in a busy, service-led sports and hospitality venue. You will be highly organised, commercially aware, and naturally driven, with the ability to manage a broad range of operational and administrative responsibilities typical of a member-led organisation. These will include: Staff rostering and HR management Payroll and accounting systems General administration Legal and regulatory compliance Liaison with external suppliers and partners You will be an effective communicator, educated to degree level or able to demonstrate equivalent practical business experience, ideally gained in a management role leading teams within retail, hospitality, or food and beverage environments. Apply now! BBBH35168
Sales Executive / Engineer World leader in a very specialist manufactoring sector Role and Responsibilities 3 days a week on the road Home based planning Some will be prospecting, some confirmed appointments 60% account management 40% new business development Working under experienced Territory Sales Manager Provide technical support and a consultative selling approach Regular lead management from a variety of sources Targets and Objectives To actively contribute to the achievement of the company sales growth target, maintaining/improving sales margins, improving customer satisfaction, minimizing product returns The culture You will work in a very supportive and collaborative atmosphere with interaction across various departments including field sales, technical specialists, marketing and customer services. Package To: £75,000 depending on experience Bonus: TBA - bonus including over-performance incentives Car or allowance Please send over a CV ASAP Initial Teams interviews starting next week
Feb 04, 2026
Full time
Sales Executive / Engineer World leader in a very specialist manufactoring sector Role and Responsibilities 3 days a week on the road Home based planning Some will be prospecting, some confirmed appointments 60% account management 40% new business development Working under experienced Territory Sales Manager Provide technical support and a consultative selling approach Regular lead management from a variety of sources Targets and Objectives To actively contribute to the achievement of the company sales growth target, maintaining/improving sales margins, improving customer satisfaction, minimizing product returns The culture You will work in a very supportive and collaborative atmosphere with interaction across various departments including field sales, technical specialists, marketing and customer services. Package To: £75,000 depending on experience Bonus: TBA - bonus including over-performance incentives Car or allowance Please send over a CV ASAP Initial Teams interviews starting next week
At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets. We are in a period of focused internal investment, following a year of key strategic acquisitions and significant investment across all parts of the business, from Tech and Data to People and HR, there's never been a more exciting time to join us or a better place to grow your career! Benefits Here at CV-Library, we value our employees and are committed to offering the best 23 days holiday, plus bank holidays Additional day off for your birthday Holiday buy/sell scheme Life Assurance - up to 3 times your annual salary Medicash healthcare cashback plan - includes dental, physio, osteopathy, complementary and alternative therapies such as reflexology Discounts as part of Medicash, gym memberships, shopping, entertainment etc. Eyecare and flu vouchers Employee Assistance Program and Mental Health First Aiders Pension contribution up to 7% Ongoing training and development - face to face training sessions available throughout the year Long Service Awards The Role Hours: Monday-Friday, 9:00-17:30 Location: Fleet Working Pattern: Hybrid - 3 days a week on site As a Customer Success Executive, your focus will be on retaining and nurturing existing clients, delivering excellent customer service, and identifying opportunities to upsell our products and services! Responsibilities: Manage a portfolio of customer accounts, maintaining regular contact and assisting with queries about CV-Library products Review customer activity to offer helpful guidance and ensure they get the most from our products and services Highlight any potential upsell opportunities to the sales team Support customers through onboarding, providing basic training and direction where needed Stay aware of market trends to help deliver a strong level of customer service Handle customer queries promptly and professionally, meeting agreed KPIs Manage multiple tasks effectively while keeping the customer experience central to your work Work closely with internal teams, especially Sales, to help build positive, long-lasting client relationships What we're looking for Strong communication skills, with the ability to build positive relationships with customers and colleagues A proactive attitude and willingness to learn about our products, services and customer needs Good organisational skills, with the ability to manage multiple tasks and prioritise effectively Comfortable using technology and able to learn new systems quickly A problem-solving mindset with a focus on delivering great customer service Ability to work well both independently and as part of a team Previous customer service or administrative experience is beneficial but not essential We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application.
Feb 04, 2026
Full time
At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets. We are in a period of focused internal investment, following a year of key strategic acquisitions and significant investment across all parts of the business, from Tech and Data to People and HR, there's never been a more exciting time to join us or a better place to grow your career! Benefits Here at CV-Library, we value our employees and are committed to offering the best 23 days holiday, plus bank holidays Additional day off for your birthday Holiday buy/sell scheme Life Assurance - up to 3 times your annual salary Medicash healthcare cashback plan - includes dental, physio, osteopathy, complementary and alternative therapies such as reflexology Discounts as part of Medicash, gym memberships, shopping, entertainment etc. Eyecare and flu vouchers Employee Assistance Program and Mental Health First Aiders Pension contribution up to 7% Ongoing training and development - face to face training sessions available throughout the year Long Service Awards The Role Hours: Monday-Friday, 9:00-17:30 Location: Fleet Working Pattern: Hybrid - 3 days a week on site As a Customer Success Executive, your focus will be on retaining and nurturing existing clients, delivering excellent customer service, and identifying opportunities to upsell our products and services! Responsibilities: Manage a portfolio of customer accounts, maintaining regular contact and assisting with queries about CV-Library products Review customer activity to offer helpful guidance and ensure they get the most from our products and services Highlight any potential upsell opportunities to the sales team Support customers through onboarding, providing basic training and direction where needed Stay aware of market trends to help deliver a strong level of customer service Handle customer queries promptly and professionally, meeting agreed KPIs Manage multiple tasks effectively while keeping the customer experience central to your work Work closely with internal teams, especially Sales, to help build positive, long-lasting client relationships What we're looking for Strong communication skills, with the ability to build positive relationships with customers and colleagues A proactive attitude and willingness to learn about our products, services and customer needs Good organisational skills, with the ability to manage multiple tasks and prioritise effectively Comfortable using technology and able to learn new systems quickly A problem-solving mindset with a focus on delivering great customer service Ability to work well both independently and as part of a team Previous customer service or administrative experience is beneficial but not essential We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application.
We are proud to be supporting the leading independent grant making foundation in the West Midlands and Warwickshire, in their search for a Chief Operating Officer. They nurture philanthropy, connecting people who care with incredible causes that matter. They help unlock the resources to tackle local issues, and support people and communities to thrive across the region. They are recruiting for a new position, a Chief Operating Officer, to support the CEO, having overall accountability for the organisation's operations. The COO will play a pivotal role in implementing their strategy, aimed at improving operational efficiency and diversifying income streams. Chief Operating Officer £60,000-£65,000 + benefits Hybrid working, 2 days in the office in Coventry The COO will ensure that ways of working are as effective as possible, enabling the team to meet their ambitions and modernise their internal operations and governance, freeing up capacity for the CEO to build strong relationships with donors and partners working with communities. Key responsibilities include: Play a central role as a member of the executive team in the overall leadership, strategic direction and governance of the Foundation. Work with the whole team to implement the organisational strategy and business plan. Lead on the development of the grant making strategy, ensuring processes are efficient, compliant and deliver an outstanding experience for applicants and donors. Oversee the day-to-day operational management of the Foundation, ensuring systems, policies and processes are appropriate and effective. Oversee fundholder relationships, demonstrating value and impact whilst overseeing performance against programme delivery commitments. Oversee research, insight and impact inputs and ensure effective horizon scanning for emerging trends and technologies. Oversee HR and marketing strategies to strengthen the culture and visibility. As COO, you will have a strong commitment to the mission and values of the foundation, with a passion for making a difference to the lives of people in the West Midlands and Warwickshire. You will need Senior management experience within a nonprofit, charitable or comparable grant-making organisation, evidenced by successful strategic planning and execution. How to Apply To apply for the role, please upload your CV together with a supporting statement (of no more than 1000 words) onto the Prospectus website via the link below. Please ensure that you have included a telephone number, as well as any dates when you will not be available or might have difficulty with the recruitment timetable. If you wish to apply using an alternative format, please contact Prospectus. If you would like to have an informal conversation about the role, please contact our retained partners. At Prospectus we believe passionately that a truly inclusive workplace leads to increased social impact. We are committed to supporting our clients build more inclusive teams. To understand how we are performing, we ask that you kindly complete the brief equal opportunities questionnaire when you submit your application via our website. Please be assured that your responses are kept confidential, separate from your candidate record, are not part of any application you make, and that the consultants never see individual responses to the questionnaire. Recruitment Timetable Deadline for applications: Sunday 8th Feb (midnight) Interviews with Prospectus: 24th Feb - 2nd March First stage interviews with the foundation: 17th and 19th March Second stage with the foundation: 24th March
Feb 04, 2026
Full time
We are proud to be supporting the leading independent grant making foundation in the West Midlands and Warwickshire, in their search for a Chief Operating Officer. They nurture philanthropy, connecting people who care with incredible causes that matter. They help unlock the resources to tackle local issues, and support people and communities to thrive across the region. They are recruiting for a new position, a Chief Operating Officer, to support the CEO, having overall accountability for the organisation's operations. The COO will play a pivotal role in implementing their strategy, aimed at improving operational efficiency and diversifying income streams. Chief Operating Officer £60,000-£65,000 + benefits Hybrid working, 2 days in the office in Coventry The COO will ensure that ways of working are as effective as possible, enabling the team to meet their ambitions and modernise their internal operations and governance, freeing up capacity for the CEO to build strong relationships with donors and partners working with communities. Key responsibilities include: Play a central role as a member of the executive team in the overall leadership, strategic direction and governance of the Foundation. Work with the whole team to implement the organisational strategy and business plan. Lead on the development of the grant making strategy, ensuring processes are efficient, compliant and deliver an outstanding experience for applicants and donors. Oversee the day-to-day operational management of the Foundation, ensuring systems, policies and processes are appropriate and effective. Oversee fundholder relationships, demonstrating value and impact whilst overseeing performance against programme delivery commitments. Oversee research, insight and impact inputs and ensure effective horizon scanning for emerging trends and technologies. Oversee HR and marketing strategies to strengthen the culture and visibility. As COO, you will have a strong commitment to the mission and values of the foundation, with a passion for making a difference to the lives of people in the West Midlands and Warwickshire. You will need Senior management experience within a nonprofit, charitable or comparable grant-making organisation, evidenced by successful strategic planning and execution. How to Apply To apply for the role, please upload your CV together with a supporting statement (of no more than 1000 words) onto the Prospectus website via the link below. Please ensure that you have included a telephone number, as well as any dates when you will not be available or might have difficulty with the recruitment timetable. If you wish to apply using an alternative format, please contact Prospectus. If you would like to have an informal conversation about the role, please contact our retained partners. At Prospectus we believe passionately that a truly inclusive workplace leads to increased social impact. We are committed to supporting our clients build more inclusive teams. To understand how we are performing, we ask that you kindly complete the brief equal opportunities questionnaire when you submit your application via our website. Please be assured that your responses are kept confidential, separate from your candidate record, are not part of any application you make, and that the consultants never see individual responses to the questionnaire. Recruitment Timetable Deadline for applications: Sunday 8th Feb (midnight) Interviews with Prospectus: 24th Feb - 2nd March First stage interviews with the foundation: 17th and 19th March Second stage with the foundation: 24th March
Talan (part of the Talan Group) is an expert provider of professional services. Our vision and mission is to take positive action in a complex world for the future good of people and the environment and to enlighten and enable our clients' transformation in an increasingly complex world. We are purpose-driven, working across multiple sectors, tackling social and environmental challenges, improving and simplify the way markets work, harnessing the power of digital transformation and ensuring data is protected and used ethically. Talan provides a range of consultancy and outsourcing capabilities including programme management, market design and governance. We also have extensive and award-winning capabilities across cyber security, data privacy and digital transformation. We are IIP Gold accredited and Great Place to Work accredited. The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions. No two days are the same, but we believe in a flexible approach to working which we know our employees value. Job Description The Role We are looking to strengthen our Governance Expertise within our Energy Codes Teamwith a Senior Consultant. This role sits within the Energy Codes team withinTalan'sFuture MarketsBusiness Unit. The teamis responsible forplanning and managing committee meetings acrossourmanaged Codes, working across the energy industry to do so, and monitoring compliance with our contractual obligations. You willbe responsible formanaginga teamorganising agendas, and terms of reference, coordinatingpre-and post-meeting documentation, attending the meetings, and engaging with and responding to committee Chairs and attendees. You willmanage the teamin implementing standardised processes and efficiencies across the energy Codes, ensuring an aligned experience for stakeholdersand delivered to contractual obligations. The successful candidate willmanage theday-to-dayoperational workload of the team for one or more energy code clients.Alongside this the successful candidate willbe responsible forproviding governance support directly to a committeefora large energy client.The role willneed to balance professional development, high quality service,innovationand new ways of working. The successful candidate will be a self-starter, enjoy working in a fast-paced environment, andpossessstrong organisational and communication skills, excellent written skills, attention to detail, and flexibility to manage priorities. Reporting directly into a member of the Energy Code leadership team, the role will need tofocus onquality of delivery while also fostering a collaborative and fun atmosphere. Weoperatea hybrid working approach with a mix of office and remote working, with the team expected to be inTalan's London office for part of the week. Responsibilities Developing and maintaining best practices in meeting governance, leading by example for team members to replicate for other Committees. Leading and maintaining strong client relationships with the Committee Chairs, Client contacts, the Data Communications Company, and industry stakeholders to ensure agendas are agreed with clear deliverables. Managing the day-to-day operations of the governance team, ensuring policies and processes are followed and fostering an opportunity for personal development across the team. Creating and maintaining a best-in-class governance service harnessing technology advancement to support the team in their day-to-day activities. Ensuring the effective coordinating of multiple committee meetings, including arranging online and in-person meetings and managing membership and attendees. Continually improving meeting documentation to not only ensure accuracy and consistency but incorporating new processes and technology where relevant. For the role holder's specific committee preparing meeting documentation and actively managing meeting actions to secure timely updates and assisting the team for other committees. Leading on monthly reporting and KPI monitoring for team activities. Continuously improving team processes, comfortable challenging the status quo. Leading or supporting on other work areas as directed by Line Manager of Energy Codes leadership team. Anticipated start date: 1st April 2026 Competitive salary range plus bonus and excellent benefits package Qualifications Requirements The successful candidate will: Demonstrate outstanding stakeholder management skills with proven ability to manage upwards, downwards and across adjusting for personality types. Manage and motivate a team, encouraging positive behaviours and providing timely feedback on development areas. Lead and drive team excellence by being methodical, diligent paying attention to the detail, and proactively verifying assumptions. Understand and communicate technical subjects and convey the point concisely through different mediums. Have experience in drafting new and improving existing processes. Demonstrate digital competency and able to present information in its clearest format for the intended audience. Excellent planning and organisational abilities, be able to manage time and a varied workload, and be flexible and adaptable to changing priorities. Excellent communication skills, both written and verbal tailoring information for different audiences and levels. Have a demonstrable background in supporting industry meetings through various service offerings. Have a detailed understanding and experience of industry codes and governance. Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental and Energy Management Systems. Additional Information WHAT WE OFFER 25 days annual leave, plus bank holidays Profit related Bonus (discretionary) Reward and recognition schemes Flexible working Private Bupa healthcare Life Assurance (up to 4 times annual salary) Matched pension contributions Season Ticket Loan Cycle to work scheme Buy and Sell annual leave Reimbursement of eye test and up to £50 towards glasses or contacts Corporate gym rates Employee Assistance Programme Summer and Christmas parties, along with monthly
Feb 04, 2026
Full time
Talan (part of the Talan Group) is an expert provider of professional services. Our vision and mission is to take positive action in a complex world for the future good of people and the environment and to enlighten and enable our clients' transformation in an increasingly complex world. We are purpose-driven, working across multiple sectors, tackling social and environmental challenges, improving and simplify the way markets work, harnessing the power of digital transformation and ensuring data is protected and used ethically. Talan provides a range of consultancy and outsourcing capabilities including programme management, market design and governance. We also have extensive and award-winning capabilities across cyber security, data privacy and digital transformation. We are IIP Gold accredited and Great Place to Work accredited. The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions. No two days are the same, but we believe in a flexible approach to working which we know our employees value. Job Description The Role We are looking to strengthen our Governance Expertise within our Energy Codes Teamwith a Senior Consultant. This role sits within the Energy Codes team withinTalan'sFuture MarketsBusiness Unit. The teamis responsible forplanning and managing committee meetings acrossourmanaged Codes, working across the energy industry to do so, and monitoring compliance with our contractual obligations. You willbe responsible formanaginga teamorganising agendas, and terms of reference, coordinatingpre-and post-meeting documentation, attending the meetings, and engaging with and responding to committee Chairs and attendees. You willmanage the teamin implementing standardised processes and efficiencies across the energy Codes, ensuring an aligned experience for stakeholdersand delivered to contractual obligations. The successful candidate willmanage theday-to-dayoperational workload of the team for one or more energy code clients.Alongside this the successful candidate willbe responsible forproviding governance support directly to a committeefora large energy client.The role willneed to balance professional development, high quality service,innovationand new ways of working. The successful candidate will be a self-starter, enjoy working in a fast-paced environment, andpossessstrong organisational and communication skills, excellent written skills, attention to detail, and flexibility to manage priorities. Reporting directly into a member of the Energy Code leadership team, the role will need tofocus onquality of delivery while also fostering a collaborative and fun atmosphere. Weoperatea hybrid working approach with a mix of office and remote working, with the team expected to be inTalan's London office for part of the week. Responsibilities Developing and maintaining best practices in meeting governance, leading by example for team members to replicate for other Committees. Leading and maintaining strong client relationships with the Committee Chairs, Client contacts, the Data Communications Company, and industry stakeholders to ensure agendas are agreed with clear deliverables. Managing the day-to-day operations of the governance team, ensuring policies and processes are followed and fostering an opportunity for personal development across the team. Creating and maintaining a best-in-class governance service harnessing technology advancement to support the team in their day-to-day activities. Ensuring the effective coordinating of multiple committee meetings, including arranging online and in-person meetings and managing membership and attendees. Continually improving meeting documentation to not only ensure accuracy and consistency but incorporating new processes and technology where relevant. For the role holder's specific committee preparing meeting documentation and actively managing meeting actions to secure timely updates and assisting the team for other committees. Leading on monthly reporting and KPI monitoring for team activities. Continuously improving team processes, comfortable challenging the status quo. Leading or supporting on other work areas as directed by Line Manager of Energy Codes leadership team. Anticipated start date: 1st April 2026 Competitive salary range plus bonus and excellent benefits package Qualifications Requirements The successful candidate will: Demonstrate outstanding stakeholder management skills with proven ability to manage upwards, downwards and across adjusting for personality types. Manage and motivate a team, encouraging positive behaviours and providing timely feedback on development areas. Lead and drive team excellence by being methodical, diligent paying attention to the detail, and proactively verifying assumptions. Understand and communicate technical subjects and convey the point concisely through different mediums. Have experience in drafting new and improving existing processes. Demonstrate digital competency and able to present information in its clearest format for the intended audience. Excellent planning and organisational abilities, be able to manage time and a varied workload, and be flexible and adaptable to changing priorities. Excellent communication skills, both written and verbal tailoring information for different audiences and levels. Have a demonstrable background in supporting industry meetings through various service offerings. Have a detailed understanding and experience of industry codes and governance. Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental and Energy Management Systems. Additional Information WHAT WE OFFER 25 days annual leave, plus bank holidays Profit related Bonus (discretionary) Reward and recognition schemes Flexible working Private Bupa healthcare Life Assurance (up to 4 times annual salary) Matched pension contributions Season Ticket Loan Cycle to work scheme Buy and Sell annual leave Reimbursement of eye test and up to £50 towards glasses or contacts Corporate gym rates Employee Assistance Programme Summer and Christmas parties, along with monthly
Business Development Manager TIC (Testing, Inspection & Certification) Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job. Through our TIC offering, Lloyds British a division of Speedy, we also provide expert Testing, Inspection and Certification services that help customers remain safe, compliant
Feb 04, 2026
Full time
Business Development Manager TIC (Testing, Inspection & Certification) Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job. Through our TIC offering, Lloyds British a division of Speedy, we also provide expert Testing, Inspection and Certification services that help customers remain safe, compliant
Area Manager /Sales Executive / Sales Engineer World leader in a very specialist manufactoring sector Role and Responsibilities 3 days a week on the road Home based planning Some will be prospecting, some confirmed appointments 60% account management 40% new business development Working under experienced Territory Sales Manager Provide technical support and a consultative selling approach Regular lead management from a variety of sources Targets and Objectives To actively contribute to the achievement of the company sales growth target, maintaining/improving sales margins, improving customer satisfaction, minimizing product returns The culture You will work in a very supportive and collaborative atmosphere with interaction across various departments including field sales, technical specialists, marketing and customer services. Package To: £70,000 depending on experience Bonus: TBA - bonus including over-performance incentives Car or allowance Please send over a CV ASAP Initial Teams interviews starting next week
Feb 04, 2026
Full time
Area Manager /Sales Executive / Sales Engineer World leader in a very specialist manufactoring sector Role and Responsibilities 3 days a week on the road Home based planning Some will be prospecting, some confirmed appointments 60% account management 40% new business development Working under experienced Territory Sales Manager Provide technical support and a consultative selling approach Regular lead management from a variety of sources Targets and Objectives To actively contribute to the achievement of the company sales growth target, maintaining/improving sales margins, improving customer satisfaction, minimizing product returns The culture You will work in a very supportive and collaborative atmosphere with interaction across various departments including field sales, technical specialists, marketing and customer services. Package To: £70,000 depending on experience Bonus: TBA - bonus including over-performance incentives Car or allowance Please send over a CV ASAP Initial Teams interviews starting next week
We're seeking a driven and detail-oriented Customer Success Manager to own and lead Enterprise customer relationships with confidence and creativity. In this role, you'll take charge of roughly 20 accounts, ensuring every detail is managed and every interaction delivers value. You'll collaborate with analysts, product, engineering, and business teams to help customers fully adopt Novisto, achieve their goals, and grow their partnership with us. If you excel at steering calls, driving next steps, and thinking outside the box to solve challenges, we'd love to have you on the team! Your Responsibilities Will Include: Collaborate to Define Success: Partner with enterprise-level customers to establish clear objectives, milestones, and metrics aligned with their goals, ensuring shared accountability for achieving meaningful outcomes. Operate with a "One Team" Mentality: Champion internal collaboration and alignment to drive exceptional results for your customers. Work closely with ESG Implementation, ESG Adoption Services, Product, and other teams to ensure we operate in lockstep and deliver the best possible outcomes. Build Strategic Relationships: Develop strong, trusted relationships with customers by deeply understanding their evolving business priorities and ESG goals. Focus on multi-threading accounts and fostering strong executive-level connections. Drive Platform Engagement: Lead initiatives that expand platform adoption and deepen customer satisfaction, such as tailored training, enablement programs, internal marketing campaigns, and evangelism efforts. Lead Commercial Outcomes: Own all renewal and expansion efforts, focusing on delivering meaningful customer value. Ensure renewals are secured ahead of deadlines and captured in the CRM. Proactively lead renewal conversations, identify opportunities to enhance customer value, and manage expansion efforts end-to-end, with support from CS leadership as needed. Manage Projects with Precision: Oversee customer projects from start to finish, including scope, deliverables, timelines, and communication. Anticipate challenges and coordinate cross-functional solutions to ensure success. Deliver Seamless Onboarding: Partner with the ESG Implementation Services team to deliver comprehensive training, equipping customers with the knowledge and confidence to fully leverage Novisto's platform. Showcase Impact: Highlight and share customer success stories that demonstrate the tangible value Novisto brings to their businesses, ensuring these stories are celebrated both externally and internally. What we are looking for: 3+ years of relevant work experience in Customer Success or Account Management teams Deep caring about customers and a natural ability to empathize with and advocate for them; Passion for the ESG industry; Strong communication and presentation skills in English and a second language (French, Spanish or German) (bilingualism required) Ability to independently prioritize work and autonomously manage a large workload; Track record of excellence; demonstrated excellence in work; Structured and analytical approach to any work plan; Entrepreneurial approach to testing hypotheses and quickly iterating on ideas; Startup, software development industry, and/or SaaS experience (Preferred) What we offer: Join an early-stage, well-financed company Advance Novisto's purpose of contributing to the sustainability of the economy, environment, and society by empowering companies to make better decisions and disclosures through our ESG data management software Contribute your knowledge and insights to increase awareness and knowledge of sustainability Flexible schedules Stock option plan
Feb 04, 2026
Full time
We're seeking a driven and detail-oriented Customer Success Manager to own and lead Enterprise customer relationships with confidence and creativity. In this role, you'll take charge of roughly 20 accounts, ensuring every detail is managed and every interaction delivers value. You'll collaborate with analysts, product, engineering, and business teams to help customers fully adopt Novisto, achieve their goals, and grow their partnership with us. If you excel at steering calls, driving next steps, and thinking outside the box to solve challenges, we'd love to have you on the team! Your Responsibilities Will Include: Collaborate to Define Success: Partner with enterprise-level customers to establish clear objectives, milestones, and metrics aligned with their goals, ensuring shared accountability for achieving meaningful outcomes. Operate with a "One Team" Mentality: Champion internal collaboration and alignment to drive exceptional results for your customers. Work closely with ESG Implementation, ESG Adoption Services, Product, and other teams to ensure we operate in lockstep and deliver the best possible outcomes. Build Strategic Relationships: Develop strong, trusted relationships with customers by deeply understanding their evolving business priorities and ESG goals. Focus on multi-threading accounts and fostering strong executive-level connections. Drive Platform Engagement: Lead initiatives that expand platform adoption and deepen customer satisfaction, such as tailored training, enablement programs, internal marketing campaigns, and evangelism efforts. Lead Commercial Outcomes: Own all renewal and expansion efforts, focusing on delivering meaningful customer value. Ensure renewals are secured ahead of deadlines and captured in the CRM. Proactively lead renewal conversations, identify opportunities to enhance customer value, and manage expansion efforts end-to-end, with support from CS leadership as needed. Manage Projects with Precision: Oversee customer projects from start to finish, including scope, deliverables, timelines, and communication. Anticipate challenges and coordinate cross-functional solutions to ensure success. Deliver Seamless Onboarding: Partner with the ESG Implementation Services team to deliver comprehensive training, equipping customers with the knowledge and confidence to fully leverage Novisto's platform. Showcase Impact: Highlight and share customer success stories that demonstrate the tangible value Novisto brings to their businesses, ensuring these stories are celebrated both externally and internally. What we are looking for: 3+ years of relevant work experience in Customer Success or Account Management teams Deep caring about customers and a natural ability to empathize with and advocate for them; Passion for the ESG industry; Strong communication and presentation skills in English and a second language (French, Spanish or German) (bilingualism required) Ability to independently prioritize work and autonomously manage a large workload; Track record of excellence; demonstrated excellence in work; Structured and analytical approach to any work plan; Entrepreneurial approach to testing hypotheses and quickly iterating on ideas; Startup, software development industry, and/or SaaS experience (Preferred) What we offer: Join an early-stage, well-financed company Advance Novisto's purpose of contributing to the sustainability of the economy, environment, and society by empowering companies to make better decisions and disclosures through our ESG data management software Contribute your knowledge and insights to increase awareness and knowledge of sustainability Flexible schedules Stock option plan
Universal Hospital Services Inc.
Washington, Tyne And Wear
A leading behavioral healthcare provider is seeking a Director of Business Development in England to lead marketing and sales operations for a new facility. The role involves developing strategic marketing plans and enhancing brand visibility. Applicants should have strong leadership and communication skills along with healthcare business development experience. Comprehensive benefits and a collaborative work environment are provided.
Feb 04, 2026
Full time
A leading behavioral healthcare provider is seeking a Director of Business Development in England to lead marketing and sales operations for a new facility. The role involves developing strategic marketing plans and enhancing brand visibility. Applicants should have strong leadership and communication skills along with healthcare business development experience. Comprehensive benefits and a collaborative work environment are provided.
