About The Role As the Head of Customer Success in our contact centre, you will lead the strategic direction, operational execution, and cultural development of our Customer Success function. Your mission is to deliver exceptional, technology-enabled customer journeys, ensuring that every enquiry, order, and service interaction is handled with ownership, empathy, and efficiency. This role is pivotal in blending human-centric service with AI and digital tools, ensuring that automation complements - not replaces - human value, and that the function consistently drives performance across experience, fulfilment, compliance, and commercial KPIs. Key Responsibilities Leadership & Strategy Define and execute the Customer Success vision, aligning with business goals and customer needs. Build and inspire a high-performing team culture focused on ownership, excellence, and customer obsession. Act as the strategic voice of the customer within the business, influencing decisions across operations, technology, product, and commercial teams. Technology & AI Enablement Lead the adoption of AI, automation, and contact centre technology to enhance enquiry handling, fulfilment tracking, and customer communication. Collaborate with digital, IT, and transformation teams to deploy: AI-powered chat, call routing, or response tools Self-service platforms and knowledge bases Predictive analytics for proactive customer support Create a culture of "human + digital" enablement, ensuring the team sees technology as a tool for empowerment, not replacement. Customer Experience & Journey Management Own and optimise the end-to-end customer journey from quote to fulfilment, ensuring clarity, consistency, and confidence at every touchpoint. Work cross-functionally with depots, operations, logistics, and sales to improve handoffs, remove friction, and improve delivery performance. Translate insights from VoC programmes, complaints, and analytics into targeted service improvements. Performance & KPI Ownership Drive metrics such as: Quote-to-order conversion Fulfilment SLAs and service accuracy Customer satisfaction (CSAT, NPS) AI/self-service deflection rates First-contact resolution Revenue retention and upsell Establish and evolve scorecards that reflect both human and tech-driven success metrics. People Leadership Lead, coach, and develop Team Leaders and Customer Success Executives to deliver against service and growth goals. Foster a high-engagement culture, where people are motivated by purpose, supported by great tools, and empowered to take accountability. Champion inclusion, feedback, and personal development at every level. Compliance & Quality Ensure quality assurance, data integrity, and regulatory compliance across all interactions. Embed quality frameworks into AI outputs and automated interactions, ensuring governance over digital tools. What can we offer you in return? You'll be joining a highly successful FTSE100 company, the UK's largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme. About You To succeed in the role you will bring the following skill-set and behaviours: Proven experience in Customer Success or Contact Centre leadership roles. Strong understanding of contact centre platforms, CRM tools, and AI-driven technologies. Strong leadership and coaching skills across distributed and diverse teams. Experience in cross-functional working with operations, logistics, and commercial functions. Track record of driving performance and delivering against ambitious KPIs. Analytical mindset, comfortable working with data and technology platforms (CRM, telephony, workflow tools). Excellent communication, stakeholder management, and customer advocacy skills. Experience deploying or working alongside digital solutions (e.g. chatbots, predictive routing, automation). Commercially astute and confident in managing P&L-impacting metrics. Excellent stakeholder engagement skills and a track record of cross-functional collaboration. Desirable Background in B2B service-led organisations or logistics/fulfilment environments. Experience leading technology adoption or digital transformation projects. Familiarity with customer experience frameworks (e.g. Six Sigma, Lean, CX design). About Us Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they're our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We're raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You'll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.
Feb 20, 2026
Full time
About The Role As the Head of Customer Success in our contact centre, you will lead the strategic direction, operational execution, and cultural development of our Customer Success function. Your mission is to deliver exceptional, technology-enabled customer journeys, ensuring that every enquiry, order, and service interaction is handled with ownership, empathy, and efficiency. This role is pivotal in blending human-centric service with AI and digital tools, ensuring that automation complements - not replaces - human value, and that the function consistently drives performance across experience, fulfilment, compliance, and commercial KPIs. Key Responsibilities Leadership & Strategy Define and execute the Customer Success vision, aligning with business goals and customer needs. Build and inspire a high-performing team culture focused on ownership, excellence, and customer obsession. Act as the strategic voice of the customer within the business, influencing decisions across operations, technology, product, and commercial teams. Technology & AI Enablement Lead the adoption of AI, automation, and contact centre technology to enhance enquiry handling, fulfilment tracking, and customer communication. Collaborate with digital, IT, and transformation teams to deploy: AI-powered chat, call routing, or response tools Self-service platforms and knowledge bases Predictive analytics for proactive customer support Create a culture of "human + digital" enablement, ensuring the team sees technology as a tool for empowerment, not replacement. Customer Experience & Journey Management Own and optimise the end-to-end customer journey from quote to fulfilment, ensuring clarity, consistency, and confidence at every touchpoint. Work cross-functionally with depots, operations, logistics, and sales to improve handoffs, remove friction, and improve delivery performance. Translate insights from VoC programmes, complaints, and analytics into targeted service improvements. Performance & KPI Ownership Drive metrics such as: Quote-to-order conversion Fulfilment SLAs and service accuracy Customer satisfaction (CSAT, NPS) AI/self-service deflection rates First-contact resolution Revenue retention and upsell Establish and evolve scorecards that reflect both human and tech-driven success metrics. People Leadership Lead, coach, and develop Team Leaders and Customer Success Executives to deliver against service and growth goals. Foster a high-engagement culture, where people are motivated by purpose, supported by great tools, and empowered to take accountability. Champion inclusion, feedback, and personal development at every level. Compliance & Quality Ensure quality assurance, data integrity, and regulatory compliance across all interactions. Embed quality frameworks into AI outputs and automated interactions, ensuring governance over digital tools. What can we offer you in return? You'll be joining a highly successful FTSE100 company, the UK's largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme. About You To succeed in the role you will bring the following skill-set and behaviours: Proven experience in Customer Success or Contact Centre leadership roles. Strong understanding of contact centre platforms, CRM tools, and AI-driven technologies. Strong leadership and coaching skills across distributed and diverse teams. Experience in cross-functional working with operations, logistics, and commercial functions. Track record of driving performance and delivering against ambitious KPIs. Analytical mindset, comfortable working with data and technology platforms (CRM, telephony, workflow tools). Excellent communication, stakeholder management, and customer advocacy skills. Experience deploying or working alongside digital solutions (e.g. chatbots, predictive routing, automation). Commercially astute and confident in managing P&L-impacting metrics. Excellent stakeholder engagement skills and a track record of cross-functional collaboration. Desirable Background in B2B service-led organisations or logistics/fulfilment environments. Experience leading technology adoption or digital transformation projects. Familiarity with customer experience frameworks (e.g. Six Sigma, Lean, CX design). About Us Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they're our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We're raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You'll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.
Business Development Consultant - Graduate or Graduate Calibre £27k - £28k basic salary, Realistic£50k 1stYearOnTarget Earnings +Fully Expensed Hyundai Company Car + Private Healthcare + Pension + £5 daily lunch allowance Celsius Graduate Recruitment are thrilled to exclusively represent a prestigious £3.5 Billion conglomerate, operating across 29 countries and renowned as the global leader in susta
Feb 20, 2026
Full time
Business Development Consultant - Graduate or Graduate Calibre £27k - £28k basic salary, Realistic£50k 1stYearOnTarget Earnings +Fully Expensed Hyundai Company Car + Private Healthcare + Pension + £5 daily lunch allowance Celsius Graduate Recruitment are thrilled to exclusively represent a prestigious £3.5 Billion conglomerate, operating across 29 countries and renowned as the global leader in susta
Services Account Solutions Principal Multicloud, Data & AI, Resiliency & Security based around London Help Dell Technologies customize solutions for customers with a role on our Solutions Principal team. On this team, you'll guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans. Are you an experienced outcome orientated technologist who provide presales advice for game-changing, enterprise-wide Multicloud, Data & AI and Resiliency & Security Transformation services? Do you want to be a hero to Dell's customers by delivering outcomes for their complex business/IT use cases? The Advisory Solutions Principal works within our Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire solution lifecycle and its Strategize, Implement, Adopt and Scale phases and span across our Consulting, Deployment, Residency and Managed services. Join us to do the best work of your career and make a profound social impact as an Services Account Solutions Principal for Multicloud, Data & AI and Resiliency & Security on our Dell Technologies Services EMEA Presales Specialty team in the United Kingdom. What you'll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client's C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation and transition of work to the delivery organization through appropriate practice management. You will: Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms Be part of the UK team of Account Solutions Principals. You will work on sales opportunities in the UK. Be recognized for your Services solution presales subject-matter expertise in the area of Multicloud, Data & AI and Resiliency & Security and your ability to design and sell end-to-end services solutions. Contribute to business results through quality of solution, advice and decisions. You will be an evangelist for Multicloud, Data & AI and Resiliency & Security services solutions within Dell Technologies and in the market. You represent Dell Technologies Services in the organization through internal presentations, programs, community/practice leadership, training and enablement. Work with services portfolio teams on new offers and with business development on sales campaigns. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements Extensive Services Presales experience of acting as a solution lead, solution architect or similar Proven skills and experience in constructing services solutions (requirements gathering, scope services, assemble effort estimates, plan programs and work packages, write SoW, answer RFI/RFP) for customers, typically in the large Enterprise and/or Government Sectors Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts in Waterfall and Agile project approaches Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (e.g. Statements of Work) for both customer engagement and partner provisioning Expert knowledge in Multicloud/Data Centre services and proficient knowledge in the areas of Data & AI and Resiliency & Security services , especially in on-premise and hybrid scenarios. D eep understanding of Datacentres and Datacentre technologies Exceptional consultative presales skills, including methods, tools and techniques to apply within digital transformation context; excellent communication skills at least in English (verbal/written); ability to run customer workshops and executive briefings; ability to work in an international, multicultural environment Desirable Requirements Working knowledge of Dell Technologies product and services portfolio relevant to Multicloud, Data & AI and Resiliency & Security in on-premise and Practical service delivery experience and relevant certifications in the area of Multicloud, Data & AI and Resiliency & Security Eligibility to obtain a level of UK security clearance Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 27 Feb 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R270081
Feb 20, 2026
Full time
Services Account Solutions Principal Multicloud, Data & AI, Resiliency & Security based around London Help Dell Technologies customize solutions for customers with a role on our Solutions Principal team. On this team, you'll guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans. Are you an experienced outcome orientated technologist who provide presales advice for game-changing, enterprise-wide Multicloud, Data & AI and Resiliency & Security Transformation services? Do you want to be a hero to Dell's customers by delivering outcomes for their complex business/IT use cases? The Advisory Solutions Principal works within our Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire solution lifecycle and its Strategize, Implement, Adopt and Scale phases and span across our Consulting, Deployment, Residency and Managed services. Join us to do the best work of your career and make a profound social impact as an Services Account Solutions Principal for Multicloud, Data & AI and Resiliency & Security on our Dell Technologies Services EMEA Presales Specialty team in the United Kingdom. What you'll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client's C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation and transition of work to the delivery organization through appropriate practice management. You will: Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms Be part of the UK team of Account Solutions Principals. You will work on sales opportunities in the UK. Be recognized for your Services solution presales subject-matter expertise in the area of Multicloud, Data & AI and Resiliency & Security and your ability to design and sell end-to-end services solutions. Contribute to business results through quality of solution, advice and decisions. You will be an evangelist for Multicloud, Data & AI and Resiliency & Security services solutions within Dell Technologies and in the market. You represent Dell Technologies Services in the organization through internal presentations, programs, community/practice leadership, training and enablement. Work with services portfolio teams on new offers and with business development on sales campaigns. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements Extensive Services Presales experience of acting as a solution lead, solution architect or similar Proven skills and experience in constructing services solutions (requirements gathering, scope services, assemble effort estimates, plan programs and work packages, write SoW, answer RFI/RFP) for customers, typically in the large Enterprise and/or Government Sectors Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts in Waterfall and Agile project approaches Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (e.g. Statements of Work) for both customer engagement and partner provisioning Expert knowledge in Multicloud/Data Centre services and proficient knowledge in the areas of Data & AI and Resiliency & Security services , especially in on-premise and hybrid scenarios. D eep understanding of Datacentres and Datacentre technologies Exceptional consultative presales skills, including methods, tools and techniques to apply within digital transformation context; excellent communication skills at least in English (verbal/written); ability to run customer workshops and executive briefings; ability to work in an international, multicultural environment Desirable Requirements Working knowledge of Dell Technologies product and services portfolio relevant to Multicloud, Data & AI and Resiliency & Security in on-premise and Practical service delivery experience and relevant certifications in the area of Multicloud, Data & AI and Resiliency & Security Eligibility to obtain a level of UK security clearance Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 27 Feb 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R270081
Senior Specialist Technical Product Development Certain Advantage is hiring for a Project Engineer based in the Warwickshire area . This role is on a contract basis and is site-based. The Company Were working with a Manufacturing business that blends British craftsmanship with cutting-edge innovation to create luxury vehicles that redefine performance and style click apply for full job details
Feb 20, 2026
Seasonal
Senior Specialist Technical Product Development Certain Advantage is hiring for a Project Engineer based in the Warwickshire area . This role is on a contract basis and is site-based. The Company Were working with a Manufacturing business that blends British craftsmanship with cutting-edge innovation to create luxury vehicles that redefine performance and style click apply for full job details
Sales Support/Customer Service Administrator Permanent Full Time Hybrid (3 days in office, 2 from home) Location: Reigate Salary: 30,000 - 32,000 plus excellent benefits and company bonus We're working with a highly respected business in Reigate that's on the lookout for a proactive and organised Sales Support & Customer Service Administrator. Based in stunning modern offices and offering flexible hybrid working, this role gives you the chance to work at the centre of the action, supporting the sales team and ensuring an exceptional customer experience. What You'll Be Doing: This is a varied and rewarding role where no two days are the same. You'll be a key part of the sales engine-keeping systems updated, managing order processing, preparing quotes, coordinating product information, and supporting customer service. You'll also play a part in identifying new business opportunities and jumping in where needed to keep everything running smoothly. Day-to-day, you'll: Manage and maintain CRM systems, ensuring customer records are accurate and up to date Process customer orders and assist with product samples, pricing, lead times, and forecasting Prepare quotes and follow up on enquiries to ensure timely and professional responses Collaborate with the wider team to identify and support new business opportunities Provide additional support to the Customer Service Executive during peak periods or absences What We're Looking For: Previous experience in sales support or administrative roles Excellent written and verbal communication skills Able to manage multiple priorities with confidence and calm under pressure A genuine passion for delivering outstanding customer service Strong IT and CRM skills Why you'll love working here: Competitive salary of 30,000 - 32,000 Hybrid working model (3 days in the office, 2 from home) 25 days holiday plus bank holidays Company pension and private healthcare Annual bonus Free onsite parking Long-term progression, professional development, and a brilliant team culture This is a fantastic opportunity to step into a varied and impactful role with a business that truly values its people. If you're ready to take the next step in your career, we'd love to hear from you. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Feb 20, 2026
Full time
Sales Support/Customer Service Administrator Permanent Full Time Hybrid (3 days in office, 2 from home) Location: Reigate Salary: 30,000 - 32,000 plus excellent benefits and company bonus We're working with a highly respected business in Reigate that's on the lookout for a proactive and organised Sales Support & Customer Service Administrator. Based in stunning modern offices and offering flexible hybrid working, this role gives you the chance to work at the centre of the action, supporting the sales team and ensuring an exceptional customer experience. What You'll Be Doing: This is a varied and rewarding role where no two days are the same. You'll be a key part of the sales engine-keeping systems updated, managing order processing, preparing quotes, coordinating product information, and supporting customer service. You'll also play a part in identifying new business opportunities and jumping in where needed to keep everything running smoothly. Day-to-day, you'll: Manage and maintain CRM systems, ensuring customer records are accurate and up to date Process customer orders and assist with product samples, pricing, lead times, and forecasting Prepare quotes and follow up on enquiries to ensure timely and professional responses Collaborate with the wider team to identify and support new business opportunities Provide additional support to the Customer Service Executive during peak periods or absences What We're Looking For: Previous experience in sales support or administrative roles Excellent written and verbal communication skills Able to manage multiple priorities with confidence and calm under pressure A genuine passion for delivering outstanding customer service Strong IT and CRM skills Why you'll love working here: Competitive salary of 30,000 - 32,000 Hybrid working model (3 days in the office, 2 from home) 25 days holiday plus bank holidays Company pension and private healthcare Annual bonus Free onsite parking Long-term progression, professional development, and a brilliant team culture This is a fantastic opportunity to step into a varied and impactful role with a business that truly values its people. If you're ready to take the next step in your career, we'd love to hear from you. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Our client is a well-established Freight and European freight forwarding service, their service over the years has grown and extended to offer afull UK distribution, Pallet, Warehousing, storage and air and sea freight service We now have an exciting opportunity for an Internal Business Development Executive based internally to join the team at the Birmingham location in Redditch. Report to the Com
Feb 20, 2026
Full time
Our client is a well-established Freight and European freight forwarding service, their service over the years has grown and extended to offer afull UK distribution, Pallet, Warehousing, storage and air and sea freight service We now have an exciting opportunity for an Internal Business Development Executive based internally to join the team at the Birmingham location in Redditch. Report to the Com
A leading consulting firm in the UK is seeking an experienced Senior Consultant specializing in Financial Modelling and Business Case Development. The successful candidate will lead the creation of financial models and business cases, ensuring informed decision-making for complex transformation programmes. Strong consulting expertise, analytical skills, and the ability to build trusted client relationships are essential. The firm offers a flexible benefits package and values inclusive recruitment practices, welcoming candidates with disabilities.
Feb 20, 2026
Full time
A leading consulting firm in the UK is seeking an experienced Senior Consultant specializing in Financial Modelling and Business Case Development. The successful candidate will lead the creation of financial models and business cases, ensuring informed decision-making for complex transformation programmes. Strong consulting expertise, analytical skills, and the ability to build trusted client relationships are essential. The firm offers a flexible benefits package and values inclusive recruitment practices, welcoming candidates with disabilities.
About Our Client The Bank of England was founded in 1694 to act as banker to the Government. Today, our responsibilities are much broader. The Bank of England: Provide ways to pay for things safely by producing banknotes for England and Wales that are hard to counterfeit, supervising payment services (e.g., Visa) and running core systems that allow people, businesses and banks to make large transfers (e.g., CHAPS). Keep prices low and stable by setting the main interest rate, which affects spending across the country and helps keep inflation (the rate at which prices rise) on or close to the Government's 2% target. Regulate major banks, building societies, credit unions, insurers and investment firms in the UK via our Prudential Regulation Authority. Stabilise the country's financial system by lending to other banks, providing liquidity support to financial institutions and ensuring failing banks exit the market in an orderly way without causing damage to the economy. Job Description Playing a central role in facilitating and brokering effective and inclusive partnerships throughout the programme. You will be responsible for building and maintaining strong relationships, collaborating effectively with a wide range of senior stakeholders and overseeing the development and management of high performing teams, guiding them through periods of change. As Programme Director, you will be responsible for the programme, ensuring that the programme is architected and structured appropriately to ensure that the targeted business benefits associated with the Programme are realised. You will act as a member of the Change Delivery Leadership Team and may have responsibility for developing communities of practice/profession leadership and line management as required to support the division. Responsibilities Own the planning and execution of programme workstreams, developing high level plans and refining them with stakeholders to deliver early business value. Own senior stakeholders within the Bank, ensuring that all relationships/connections are identified and all stakeholders understand their role in the programmes success. Work with Senior Responsible Owners / Business Owners to develop Business Cases for investment programmes to realise the outcomes and benefits outlined in the Bank Strategy in an optimised and efficient way. Own the benefits framework for the programme once agreed by the Programme and Steering Group / Board. Provide strategic direction and monitor delivery, aligned with overall vision and objectives. Proactively convey and connect the wider business strategy to the programme team and promote the associated initiatives. Liaise with functional business owners to ensure high level design alignment and resource allocation. Establish governance structures ensuring that programme documentation, including process and procedures, plans, reports, registers, and lessons learned, is developed, signed off and actioned upon. Establish consolidated formal reporting arrangements on programme progress. Implement appropriate programme delivery approaches, including people, organisation, process, information and technology. Engage and manage vendors and third parties, negotiating clear statements of work and ensuring delivery against plans. Provide leadership within the programme and develop others to reach their full potential, providing task or people management as required. Create a high performing and inclusive team environment that encourages contribution and recognition. Act as a figurehead for the Programme with external stakeholders. Encourage problem solving, team working, risk sharing and continuous improvement with Business areas and Delivery teams. Hold accountability for the financial forecasting and programme budget management, ensuring that corrective actions are taken where required. Manage the risk profile and contingency across the Programme. Act as an initial escalation for issue resolution. Make decisions about relative priorities for the programme where this cannot be resolved by other methods. The Successful Applicant Essential Criteria Established track record of shaping and leading complex, high value, multi year programmes. Strong commercial, procurement and transformation experience at Programme Director level. Industry leading expert in the delivery of projects and programmes with experience working alongside executives to create the case for change at all levels of the organisation. Ability to take a strategic perspective and to plan strategically in an environment of uncertainty, complexity and with multiple dependencies and stakeholders. An established understanding and experience in a range of project and programme delivery standards and methodologies. Strong analytical, problem solving, collaboration and technical skills. Significant experience leading and managing teams in ambiguity in a highly matrixed environment. Evidence of extensive experience in managing senior stakeholders and managing a complex stakeholder landscape. Ability to collaborate effectively across organisational boundaries, build relationships, and import and export talent and ideas to achieve a broader organisational goal. Experience in the development of operating model design and technology solutions in meeting sustainable targets. Ability to drive organisational results in a complex and matrixed business environment. The ability to be agile with a broad stakeholder group, from scientists to large operations teams, as well as multiple external stakeholders. Experience in equivalent Programme Director roles. Significant subject matter experience in transformation, technology, finance, procurement and commercial. Project, Programme and Portfolio Management qualifications. Skills Planning and Organising Able to juggle priorities and can concentrate on several areas of work at one time. Can think ahead to establish an efficient and appropriate course of action for self and others. Prioritises and plans projects/programmes, taking into account the degree of uncertainty, resource availability and inter project dependencies to ensure delivery within the time, cost and quality constraints. Leadership Demonstrates the ability to make things happen and is focused on the project/programme outcomes and delivery. Builds a climate of trust with project or programme teams and all other stakeholders. Ensures inter project issues, conflicts and dependencies are fully identified and appropriately resolved, escalating where required. Stakeholder Management Experience of developing successful working relationships with a wide range of individuals and organisations, including contact at a senior/executive level. Recognises the importance of sharing and disseminating information and contacts. Takes care and time to maintain and develop existing relationships. Values individual differences. Has the ability to establish rapport quickly and effectively with new clients/people. Influencing and Negotiating Proven negotiation skills. Ability to present sound and well reasoned arguments to convince others. Demonstrates the ability to draw from a range of influencing strategies to persuade people to achieve agreement or behavioural change. Listens to other points of view to gain understanding. Strategic Thinking Demonstrates a good understanding of the strategic vision of the Bank and can correlate why the project/programme is required with the Bank's strategic direction. Keeps up to date with developments in the outside world and considers challenges in the wider context. What's on Offer A competitive base salary range of £140,000 - £150,000 per annum. Permanent benefits package included. (Pension scheme, performance related annual bonus + bens) Hybrid working is in place. The role will be based in central London and the Debden, Essex office.
Feb 20, 2026
Full time
About Our Client The Bank of England was founded in 1694 to act as banker to the Government. Today, our responsibilities are much broader. The Bank of England: Provide ways to pay for things safely by producing banknotes for England and Wales that are hard to counterfeit, supervising payment services (e.g., Visa) and running core systems that allow people, businesses and banks to make large transfers (e.g., CHAPS). Keep prices low and stable by setting the main interest rate, which affects spending across the country and helps keep inflation (the rate at which prices rise) on or close to the Government's 2% target. Regulate major banks, building societies, credit unions, insurers and investment firms in the UK via our Prudential Regulation Authority. Stabilise the country's financial system by lending to other banks, providing liquidity support to financial institutions and ensuring failing banks exit the market in an orderly way without causing damage to the economy. Job Description Playing a central role in facilitating and brokering effective and inclusive partnerships throughout the programme. You will be responsible for building and maintaining strong relationships, collaborating effectively with a wide range of senior stakeholders and overseeing the development and management of high performing teams, guiding them through periods of change. As Programme Director, you will be responsible for the programme, ensuring that the programme is architected and structured appropriately to ensure that the targeted business benefits associated with the Programme are realised. You will act as a member of the Change Delivery Leadership Team and may have responsibility for developing communities of practice/profession leadership and line management as required to support the division. Responsibilities Own the planning and execution of programme workstreams, developing high level plans and refining them with stakeholders to deliver early business value. Own senior stakeholders within the Bank, ensuring that all relationships/connections are identified and all stakeholders understand their role in the programmes success. Work with Senior Responsible Owners / Business Owners to develop Business Cases for investment programmes to realise the outcomes and benefits outlined in the Bank Strategy in an optimised and efficient way. Own the benefits framework for the programme once agreed by the Programme and Steering Group / Board. Provide strategic direction and monitor delivery, aligned with overall vision and objectives. Proactively convey and connect the wider business strategy to the programme team and promote the associated initiatives. Liaise with functional business owners to ensure high level design alignment and resource allocation. Establish governance structures ensuring that programme documentation, including process and procedures, plans, reports, registers, and lessons learned, is developed, signed off and actioned upon. Establish consolidated formal reporting arrangements on programme progress. Implement appropriate programme delivery approaches, including people, organisation, process, information and technology. Engage and manage vendors and third parties, negotiating clear statements of work and ensuring delivery against plans. Provide leadership within the programme and develop others to reach their full potential, providing task or people management as required. Create a high performing and inclusive team environment that encourages contribution and recognition. Act as a figurehead for the Programme with external stakeholders. Encourage problem solving, team working, risk sharing and continuous improvement with Business areas and Delivery teams. Hold accountability for the financial forecasting and programme budget management, ensuring that corrective actions are taken where required. Manage the risk profile and contingency across the Programme. Act as an initial escalation for issue resolution. Make decisions about relative priorities for the programme where this cannot be resolved by other methods. The Successful Applicant Essential Criteria Established track record of shaping and leading complex, high value, multi year programmes. Strong commercial, procurement and transformation experience at Programme Director level. Industry leading expert in the delivery of projects and programmes with experience working alongside executives to create the case for change at all levels of the organisation. Ability to take a strategic perspective and to plan strategically in an environment of uncertainty, complexity and with multiple dependencies and stakeholders. An established understanding and experience in a range of project and programme delivery standards and methodologies. Strong analytical, problem solving, collaboration and technical skills. Significant experience leading and managing teams in ambiguity in a highly matrixed environment. Evidence of extensive experience in managing senior stakeholders and managing a complex stakeholder landscape. Ability to collaborate effectively across organisational boundaries, build relationships, and import and export talent and ideas to achieve a broader organisational goal. Experience in the development of operating model design and technology solutions in meeting sustainable targets. Ability to drive organisational results in a complex and matrixed business environment. The ability to be agile with a broad stakeholder group, from scientists to large operations teams, as well as multiple external stakeholders. Experience in equivalent Programme Director roles. Significant subject matter experience in transformation, technology, finance, procurement and commercial. Project, Programme and Portfolio Management qualifications. Skills Planning and Organising Able to juggle priorities and can concentrate on several areas of work at one time. Can think ahead to establish an efficient and appropriate course of action for self and others. Prioritises and plans projects/programmes, taking into account the degree of uncertainty, resource availability and inter project dependencies to ensure delivery within the time, cost and quality constraints. Leadership Demonstrates the ability to make things happen and is focused on the project/programme outcomes and delivery. Builds a climate of trust with project or programme teams and all other stakeholders. Ensures inter project issues, conflicts and dependencies are fully identified and appropriately resolved, escalating where required. Stakeholder Management Experience of developing successful working relationships with a wide range of individuals and organisations, including contact at a senior/executive level. Recognises the importance of sharing and disseminating information and contacts. Takes care and time to maintain and develop existing relationships. Values individual differences. Has the ability to establish rapport quickly and effectively with new clients/people. Influencing and Negotiating Proven negotiation skills. Ability to present sound and well reasoned arguments to convince others. Demonstrates the ability to draw from a range of influencing strategies to persuade people to achieve agreement or behavioural change. Listens to other points of view to gain understanding. Strategic Thinking Demonstrates a good understanding of the strategic vision of the Bank and can correlate why the project/programme is required with the Bank's strategic direction. Keeps up to date with developments in the outside world and considers challenges in the wider context. What's on Offer A competitive base salary range of £140,000 - £150,000 per annum. Permanent benefits package included. (Pension scheme, performance related annual bonus + bens) Hybrid working is in place. The role will be based in central London and the Debden, Essex office.
Do you have experience in growing a travel sales team both in sales figures and team recruitment? Award winning Travel company are looking for a Business development coach to Join their growing team. Job Duties: To deliver and drive growth in sales performance and the individual development of ITA's. Manage and monitor the sales performance of the ITA's, identifying opportunities for improvement and
Feb 20, 2026
Full time
Do you have experience in growing a travel sales team both in sales figures and team recruitment? Award winning Travel company are looking for a Business development coach to Join their growing team. Job Duties: To deliver and drive growth in sales performance and the individual development of ITA's. Manage and monitor the sales performance of the ITA's, identifying opportunities for improvement and
Services Account Solutions Principal Multicloud, Data & AI, Resiliency & Security based around London Help Dell Technologies customize solutions for customers with a role on our Solutions Principal team. On this team, you'll guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans. Are you an experienced outcome orientated technologist who provide presales advice for game-changing, enterprise-wide Multicloud, Data & AI and Resiliency & Security Transformation services? Do you want to be a hero to Dell's customers by delivering outcomes for their complex business/IT use cases? The Advisory Solutions Principal works within our Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire solution lifecycle and its Strategize, Implement, Adopt and Scale phases and span across our Consulting, Deployment, Residency and Managed services. Join us to do the best work of your career and make a profound social impact as an Services Account Solutions Principal for Multicloud, Data & AI and Resiliency & Security on our Dell Technologies Services EMEA Presales Specialty team in the United Kingdom. What you'll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client's C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation and transition of work to the delivery organization through appropriate practice management. You will: Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms Be part of the UK team of Account Solutions Principals. You will work on sales opportunities in the UK. Be recognized for your Services solution presales subject-matter expertise in the area of Multicloud, Data & AI and Resiliency & Security and your ability to design and sell end-to-end services solutions. Contribute to business results through quality of solution, advice and decisions. You will be an evangelist for Multicloud, Data & AI and Resiliency & Security services solutions within Dell Technologies and in the market. You represent Dell Technologies Services in the organization through internal presentations, programs, community/practice leadership, training and enablement. Work with services portfolio teams on new offers and with business development on sales campaigns. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements Extensive Services Presales experience of acting as a solution lead, solution architect or similar Proven skills and experience in constructing services solutions (requirements gathering, scope services, assemble effort estimates, plan programs and work packages, write SoW, answer RFI/RFP) for customers, typically in the large Enterprise and/or Government Sectors Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts in Waterfall and Agile project approaches Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (e.g. Statements of Work) for both customer engagement and partner provisioning Expert knowledge in Multicloud/Data Centre services and proficient knowledge in the areas of Data & AI and Resiliency & Security services , especially in on-premise and hybrid scenarios. D eep understanding of Datacentres and Datacentre technologies Exceptional consultative presales skills, including methods, tools and techniques to apply within digital transformation context; excellent communication skills at least in English (verbal/written); ability to run customer workshops and executive briefings; ability to work in an international, multicultural environment Desirable Requirements Working knowledge of Dell Technologies product and services portfolio relevant to Multicloud, Data & AI and Resiliency & Security in on-premise and Practical service delivery experience and relevant certifications in the area of Multicloud, Data & AI and Resiliency & Security Eligibility to obtain a level of UK security clearance Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 27 Feb 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R270081
Feb 20, 2026
Full time
Services Account Solutions Principal Multicloud, Data & AI, Resiliency & Security based around London Help Dell Technologies customize solutions for customers with a role on our Solutions Principal team. On this team, you'll guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans. Are you an experienced outcome orientated technologist who provide presales advice for game-changing, enterprise-wide Multicloud, Data & AI and Resiliency & Security Transformation services? Do you want to be a hero to Dell's customers by delivering outcomes for their complex business/IT use cases? The Advisory Solutions Principal works within our Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire solution lifecycle and its Strategize, Implement, Adopt and Scale phases and span across our Consulting, Deployment, Residency and Managed services. Join us to do the best work of your career and make a profound social impact as an Services Account Solutions Principal for Multicloud, Data & AI and Resiliency & Security on our Dell Technologies Services EMEA Presales Specialty team in the United Kingdom. What you'll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client's C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation and transition of work to the delivery organization through appropriate practice management. You will: Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms Be part of the UK team of Account Solutions Principals. You will work on sales opportunities in the UK. Be recognized for your Services solution presales subject-matter expertise in the area of Multicloud, Data & AI and Resiliency & Security and your ability to design and sell end-to-end services solutions. Contribute to business results through quality of solution, advice and decisions. You will be an evangelist for Multicloud, Data & AI and Resiliency & Security services solutions within Dell Technologies and in the market. You represent Dell Technologies Services in the organization through internal presentations, programs, community/practice leadership, training and enablement. Work with services portfolio teams on new offers and with business development on sales campaigns. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements Extensive Services Presales experience of acting as a solution lead, solution architect or similar Proven skills and experience in constructing services solutions (requirements gathering, scope services, assemble effort estimates, plan programs and work packages, write SoW, answer RFI/RFP) for customers, typically in the large Enterprise and/or Government Sectors Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts in Waterfall and Agile project approaches Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (e.g. Statements of Work) for both customer engagement and partner provisioning Expert knowledge in Multicloud/Data Centre services and proficient knowledge in the areas of Data & AI and Resiliency & Security services , especially in on-premise and hybrid scenarios. D eep understanding of Datacentres and Datacentre technologies Exceptional consultative presales skills, including methods, tools and techniques to apply within digital transformation context; excellent communication skills at least in English (verbal/written); ability to run customer workshops and executive briefings; ability to work in an international, multicultural environment Desirable Requirements Working knowledge of Dell Technologies product and services portfolio relevant to Multicloud, Data & AI and Resiliency & Security in on-premise and Practical service delivery experience and relevant certifications in the area of Multicloud, Data & AI and Resiliency & Security Eligibility to obtain a level of UK security clearance Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 27 Feb 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R270081
We are currently seeking a dynamic and experienced Director of Housing to lead our supported housing services nationally and help shape the next stage of our growth. As Director of Housing, you will provide strategic and operational leadership across all of Life s supported housing services. This is a key role within the Senior Leadership Team, responsible for ensuring our housing provision is high quality, compliant, safe and truly centred around the needs of our clients. You will lead our national Housing Strategy, drive service improvement, ensure regulatory compliance, support organisational growth, and champion a culture of compassion, accountability and high performance. Key Responsibilities: Strategic Leadership & Growth Develop and deliver a national Housing Strategy aligned to Life s vision and mission. Identify housing development and expansion opportunities, including partnerships with local authorities and commissioners. Support organisational business planning and future growth. Regulatory Compliance & Governance Ensure full compliance with housing legislation and regulatory requirements including the Social Housing (Regulation) Act, HHSRS, safeguarding and Health & Safety. Lead regulatory audits, inspections and risk management. Provide assurance on compliance and viability to the CEO and Trustees. Service Quality & Client Experience Embed a client-centred, compassionate approach aligned with Housing Ombudsman principles. Oversee effective complaints management, learning reviews and client feedback systems. Ensure properties and services meet high standards of safety, warmth and comfort. Operational Leadership Lead housing management, income recovery, voids, repairs and maintenance, compliance and tenancy sustainment. Ensure effective escalation of tenancy breaches and safeguarding practices. Work closely with Life s Helpline services around referral and allocations. Financial & Asset Management Oversee rental income, arrears, void control and financial performance. Manage contracts, grants and local authority funding. Ensure major works, planned maintenance and statutory compliance are delivered effectively. Leadership & People Management Lead and support Housing Managers, support teams and frontline workers. Foster a positive culture of accountability, inclusion and high standards. Support staff development and performance. Partnership Management Build strong relationships with local authorities, property professionals, contractors, funders and other key partners. Represent Life at external forums and sector networks. About you: Essential CIH Level 5 (or equivalent) qualification Senior leadership experience in supported housing, social housing, or homelessness services Strong knowledge of housing law, tenancy management and regulatory compliance Understanding of Housing Ombudsman standards and consumer regulations Experience in strategic planning, service development and organisational growth Budget management and financial performance experience Experience with property maintenance, asset management and compliance Strong safeguarding knowledge Excellent leadership, communication and stakeholder management skills UK driving licence and access to a car Desirable Experience supporting vulnerable women or family services Charity/third sector leadership experience Experience securing funding or development partnerships About Life: Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people whoever they are to meet pregnancy or pregnancy loss with courage and dignity so they can flourish. Our services include: Supported housing and community support Counselling and skilled listening Free pregnancy tests and baby supplies Our values : All our work is underpinned by the following universal human values: Humanity All people are special and equal Solidarity We re with you and for you Community We re better together Charity Doing good for one another Common good Building a better world Information about the role: For further information, please see the attached job description. Salary: £45,750 per annum Hours: 32 hours per week Location: Home based with extensive travel across the South of England Benefits: At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our: Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) Birthday Leave (applicable after 1 years service) Additional annual leave for long term service Company Pension Scheme Signed member of the Menopause Workplace Pledge Safeguarding and Equality: Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct. We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds. All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
Feb 20, 2026
Full time
We are currently seeking a dynamic and experienced Director of Housing to lead our supported housing services nationally and help shape the next stage of our growth. As Director of Housing, you will provide strategic and operational leadership across all of Life s supported housing services. This is a key role within the Senior Leadership Team, responsible for ensuring our housing provision is high quality, compliant, safe and truly centred around the needs of our clients. You will lead our national Housing Strategy, drive service improvement, ensure regulatory compliance, support organisational growth, and champion a culture of compassion, accountability and high performance. Key Responsibilities: Strategic Leadership & Growth Develop and deliver a national Housing Strategy aligned to Life s vision and mission. Identify housing development and expansion opportunities, including partnerships with local authorities and commissioners. Support organisational business planning and future growth. Regulatory Compliance & Governance Ensure full compliance with housing legislation and regulatory requirements including the Social Housing (Regulation) Act, HHSRS, safeguarding and Health & Safety. Lead regulatory audits, inspections and risk management. Provide assurance on compliance and viability to the CEO and Trustees. Service Quality & Client Experience Embed a client-centred, compassionate approach aligned with Housing Ombudsman principles. Oversee effective complaints management, learning reviews and client feedback systems. Ensure properties and services meet high standards of safety, warmth and comfort. Operational Leadership Lead housing management, income recovery, voids, repairs and maintenance, compliance and tenancy sustainment. Ensure effective escalation of tenancy breaches and safeguarding practices. Work closely with Life s Helpline services around referral and allocations. Financial & Asset Management Oversee rental income, arrears, void control and financial performance. Manage contracts, grants and local authority funding. Ensure major works, planned maintenance and statutory compliance are delivered effectively. Leadership & People Management Lead and support Housing Managers, support teams and frontline workers. Foster a positive culture of accountability, inclusion and high standards. Support staff development and performance. Partnership Management Build strong relationships with local authorities, property professionals, contractors, funders and other key partners. Represent Life at external forums and sector networks. About you: Essential CIH Level 5 (or equivalent) qualification Senior leadership experience in supported housing, social housing, or homelessness services Strong knowledge of housing law, tenancy management and regulatory compliance Understanding of Housing Ombudsman standards and consumer regulations Experience in strategic planning, service development and organisational growth Budget management and financial performance experience Experience with property maintenance, asset management and compliance Strong safeguarding knowledge Excellent leadership, communication and stakeholder management skills UK driving licence and access to a car Desirable Experience supporting vulnerable women or family services Charity/third sector leadership experience Experience securing funding or development partnerships About Life: Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people whoever they are to meet pregnancy or pregnancy loss with courage and dignity so they can flourish. Our services include: Supported housing and community support Counselling and skilled listening Free pregnancy tests and baby supplies Our values : All our work is underpinned by the following universal human values: Humanity All people are special and equal Solidarity We re with you and for you Community We re better together Charity Doing good for one another Common good Building a better world Information about the role: For further information, please see the attached job description. Salary: £45,750 per annum Hours: 32 hours per week Location: Home based with extensive travel across the South of England Benefits: At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our: Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) Birthday Leave (applicable after 1 years service) Additional annual leave for long term service Company Pension Scheme Signed member of the Menopause Workplace Pledge Safeguarding and Equality: Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct. We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds. All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
Our client is a well-established Freight and European freight forwarding service, their service over the years has grown and extended to offer afull UK distribution, Pallet, Warehousing, storage and air and sea freight service We now have an exciting opportunity for an Internal Business Development Executive based internally to join the team at the Birmingham location in Redditch. Report to the Com
Feb 20, 2026
Full time
Our client is a well-established Freight and European freight forwarding service, their service over the years has grown and extended to offer afull UK distribution, Pallet, Warehousing, storage and air and sea freight service We now have an exciting opportunity for an Internal Business Development Executive based internally to join the team at the Birmingham location in Redditch. Report to the Com
Career Opportunities: Solution Consultant (3461) Requisition ID3461-Posted -Professional Services- Country (1) - City (2) MetricStream is the global market leader for Integrated Governance, Risk, and Compliance (GRC) solutions delivered on an intelligent integrated platform. MetricStream's purpose-built platform is proven with over a million global users, designed to serve GRC use cases across industries and powered by deep domain expertise, embedded content, rich context, integrated data, and explainable AI. Since 2001, MetricStream has empowered organizations to intuitively harness front-line intelligence that enables all stakeholders to make real-time risk-aware business decisions. Job Description Job Title: Solution Consultant Location: London, UK (Hybrid) Applicants must have authorization to work in the UK without employer sponsorship. We are unable to sponsor or assume sponsorship of a work visa at this time. MetricStream is seeking a Solution Consultant to join our Customer Services Team. In this role, you will collaborate closely with various stakeholders, including customers, product management, QA, Solutions and support teams, to: Elicit, analyze, and document business requirements for high-quality applications. Bridge the gap between business needs and technical solutions by translating requirements into functional specifications. Contribute to the development process by participating in workshops, user stories creation, and solution design. Support the implementation and testing phases by ensuring requirements are met and providing ongoing communication Key Responsibilities Interact with MetricStream's worldwide clients during project kick-off, requirement gathering, gap analysis workshops, end user training and product delivery. Set expectations and manage the expectations proactively Perform requirement gathering, Gap analysis, functional testing, User Acceptance Testing, and end user training. Translate business requirements into functional specifications, user stories, and technical requirements, test plan and test cases for MetricStream implementation. Collaborate with development & QA teams to design and implement custom MetricStream solutions, ensuring alignment with GRC objectives and compliance standards. Review and approve test cases prepared by the QA organization. Understand and configure MetricStream products. Review Application User Guides and training material for MetricStream's customers. Stay up to date with the latest MetricStream features, functionalities, and industry best practices related to GRC, IRM, and risk management. Collaborate with stakeholders, including business users, GRC teams, Internal & External teams, and IT teams throughout the project lifecycle. Conduct a detailed analysis of GRC/IRM processes, identifying areas for improvement and automation within the MetricStream platform. Perform system testing, and user acceptance testing (UAT), and facilitate end-user training for GRC solutions. Assist in developing and implementing GRC strategies and frameworks within the MetricStream platform. Function as a subject matter expert on MetricStream GRC capabilities, providing guidance and mentorship to junior team members. Internal and external status reporting. Travel to customer locations (short term- a week to a month); be responsible for end-to-end implementation of Solutions modules. Skills and Experience 9- 14 years of experience. Experience with customer interaction, requirements gathering, gap analysis and sound understanding of the software development lifecycle is necessary. Familiarity with the business processes of at least one of the verticals like Financial Services, Banking, Automotive, Retail, Pharmaceuticals, Healthcare, or food services is necessary. Familiarity with product-based analysis is valuable to have. Solid understanding of GRC and IRM processes, frameworks, and standards, such as ISO 27001, NIST, GDPR, HIPAA, and SOX, NIST if known is valuable. Understanding of Integration Methods- RESTApi, SFTP, ETL process is a good to have. Meticulous mindset with a focus on delivering high-quality results. Knowledge of Traceability matrix. Excellent problem solving, presentation, written and oral communication skills with adaptability skills. Exposure to AI/GenAI in solutioning. Should have functional and technical bent of mind. Strong comprehension, analytical and critical thinking skills in situations. Excellent Communication skills (written & verbal) are mandatory. Education BE/ BTech/ MCA/ MTech MetricStream is proud to be an Equal Opportunity Employer. We not only celebrate diversity, we thrive on it. We are committed to creating an all-inclusive workplace and do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, genetic information, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other applicable characteristics protected by local, state or federal laws. All employment is decided on the basis of qualifications, merit, and business need.
Feb 20, 2026
Full time
Career Opportunities: Solution Consultant (3461) Requisition ID3461-Posted -Professional Services- Country (1) - City (2) MetricStream is the global market leader for Integrated Governance, Risk, and Compliance (GRC) solutions delivered on an intelligent integrated platform. MetricStream's purpose-built platform is proven with over a million global users, designed to serve GRC use cases across industries and powered by deep domain expertise, embedded content, rich context, integrated data, and explainable AI. Since 2001, MetricStream has empowered organizations to intuitively harness front-line intelligence that enables all stakeholders to make real-time risk-aware business decisions. Job Description Job Title: Solution Consultant Location: London, UK (Hybrid) Applicants must have authorization to work in the UK without employer sponsorship. We are unable to sponsor or assume sponsorship of a work visa at this time. MetricStream is seeking a Solution Consultant to join our Customer Services Team. In this role, you will collaborate closely with various stakeholders, including customers, product management, QA, Solutions and support teams, to: Elicit, analyze, and document business requirements for high-quality applications. Bridge the gap between business needs and technical solutions by translating requirements into functional specifications. Contribute to the development process by participating in workshops, user stories creation, and solution design. Support the implementation and testing phases by ensuring requirements are met and providing ongoing communication Key Responsibilities Interact with MetricStream's worldwide clients during project kick-off, requirement gathering, gap analysis workshops, end user training and product delivery. Set expectations and manage the expectations proactively Perform requirement gathering, Gap analysis, functional testing, User Acceptance Testing, and end user training. Translate business requirements into functional specifications, user stories, and technical requirements, test plan and test cases for MetricStream implementation. Collaborate with development & QA teams to design and implement custom MetricStream solutions, ensuring alignment with GRC objectives and compliance standards. Review and approve test cases prepared by the QA organization. Understand and configure MetricStream products. Review Application User Guides and training material for MetricStream's customers. Stay up to date with the latest MetricStream features, functionalities, and industry best practices related to GRC, IRM, and risk management. Collaborate with stakeholders, including business users, GRC teams, Internal & External teams, and IT teams throughout the project lifecycle. Conduct a detailed analysis of GRC/IRM processes, identifying areas for improvement and automation within the MetricStream platform. Perform system testing, and user acceptance testing (UAT), and facilitate end-user training for GRC solutions. Assist in developing and implementing GRC strategies and frameworks within the MetricStream platform. Function as a subject matter expert on MetricStream GRC capabilities, providing guidance and mentorship to junior team members. Internal and external status reporting. Travel to customer locations (short term- a week to a month); be responsible for end-to-end implementation of Solutions modules. Skills and Experience 9- 14 years of experience. Experience with customer interaction, requirements gathering, gap analysis and sound understanding of the software development lifecycle is necessary. Familiarity with the business processes of at least one of the verticals like Financial Services, Banking, Automotive, Retail, Pharmaceuticals, Healthcare, or food services is necessary. Familiarity with product-based analysis is valuable to have. Solid understanding of GRC and IRM processes, frameworks, and standards, such as ISO 27001, NIST, GDPR, HIPAA, and SOX, NIST if known is valuable. Understanding of Integration Methods- RESTApi, SFTP, ETL process is a good to have. Meticulous mindset with a focus on delivering high-quality results. Knowledge of Traceability matrix. Excellent problem solving, presentation, written and oral communication skills with adaptability skills. Exposure to AI/GenAI in solutioning. Should have functional and technical bent of mind. Strong comprehension, analytical and critical thinking skills in situations. Excellent Communication skills (written & verbal) are mandatory. Education BE/ BTech/ MCA/ MTech MetricStream is proud to be an Equal Opportunity Employer. We not only celebrate diversity, we thrive on it. We are committed to creating an all-inclusive workplace and do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, genetic information, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other applicable characteristics protected by local, state or federal laws. All employment is decided on the basis of qualifications, merit, and business need.
At Sabio Group, we're dedicated to fostering an environment where employees thrive. Since 1998, we've built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We're seeking creative, resourceful people to join our fast growing organisation, where you'll have the opportunity to develop your skills and contribute to a culture of continuous learning. We work with some of the world's largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest growing providers of CX transformation solutions, we're committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Client Director to join our sales team. The Client Director is responsible for the strategic development and long term retention of high value client accounts and partners. This role is critical to significantly increasing Sabio's share of addressable spend by building deep, trusted relationships with senior stakeholders and aligning Sabio's portfolio of solutions to the client's evolving business priorities. Acting as the executive sponsor and primary commercial lead, the Client Director owns the end to end sales strategy and execution for the account. Success will be measured by account growth, client satisfaction, and the ability to drive transformation through insight led selling and consultative engagement. Key Responsibilities Strategic Account Ownership Serve as the single point of contact for a flagship client, managing all aspects of the commercial relationship. Build and sustain executive level relationships, understanding strategic drivers to identify where Sabio can add long term value. Drive growth by positioning Sabio as a trusted partner for innovation, digital transformation, and operational efficiency. Commercial and Sales Leadership Develop and execute a robust, insight led account plan aligned to Sabio's revenue and margin targets. Manage a high quality pipeline across the full breadth of Sabio's products, services, and IP. Lead the pricing, win strategy, and commercial negotiation of complex, high value contracts. Customer Success and Advocacy Create proactive demand through tailored value propositions linked to the client's key priorities. Lead solution design with internal presales, consultancy, and delivery teams to ensure client needs are met. Support adoption of new technologies, helping the client transition to cloud based and digital first architectures. Internal Leadership and Collaboration Act as the voice of the client internally, influencing Sabio's go to market approach and ensuring aligned delivery. Provide regular account performance reporting, forecasts, and executive briefings. Support the Sales team with best practice sharing, peer coaching, and knowledge transfer. Skills Knowledge and Expertise Extensive B2B enterprise sales experience with at least 10 years managing major strategic accounts. Demonstrable success in growing a single large account through insight led, consultative selling. In depth understanding of cloud contact centre solutions, customer experience transformation, and digital innovation. Proven track record of commercial negotiation, complex deal structuring, and multi stakeholder engagement. Industry recognition or strong professional network in the CX, UCaaS, or managed services sectors. Experience with ROI led business cases and C level strategic planning. Exceptional relationship management, influencing and executive communication skills. Highly analytical and financially literate with strong commercial acumen. Comfortable leading without direct authority and operating independently with minimal support. Growth mindset and continuous improvement ethos. Technologies Cloud Contact Centre Platforms (e.g., Genesys, NICE, Avaya) Sabio's proprietary solutions and IP CRM tools (e.g., Salesforce) Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Qualifications Educated to degree level or equivalent experience in business, sales, or a technology related field. Certifications Solution selling certifications (e.g., Challenger, MEDDIC, SPIN Selling) are advantageous. Vendor certifications (e.g., Genesys, NICE, Avaya) preferred but not essential. This is your chance to join a friendly and passionate team that will motivate you to learn and develop your career in the company. Benefits Pension Scheme Remote/Flexible work Life insurance Private health and dental care Cycle to work 28 days paid holiday a year (this includes three Sabio days) LinkedIn Learning Plus many more! (Benefits are dependent on your base location.) Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates (UK & EU). Sabio Group are unable to offer sponsorship on any roles advertised.
Feb 20, 2026
Full time
At Sabio Group, we're dedicated to fostering an environment where employees thrive. Since 1998, we've built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We're seeking creative, resourceful people to join our fast growing organisation, where you'll have the opportunity to develop your skills and contribute to a culture of continuous learning. We work with some of the world's largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest growing providers of CX transformation solutions, we're committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Client Director to join our sales team. The Client Director is responsible for the strategic development and long term retention of high value client accounts and partners. This role is critical to significantly increasing Sabio's share of addressable spend by building deep, trusted relationships with senior stakeholders and aligning Sabio's portfolio of solutions to the client's evolving business priorities. Acting as the executive sponsor and primary commercial lead, the Client Director owns the end to end sales strategy and execution for the account. Success will be measured by account growth, client satisfaction, and the ability to drive transformation through insight led selling and consultative engagement. Key Responsibilities Strategic Account Ownership Serve as the single point of contact for a flagship client, managing all aspects of the commercial relationship. Build and sustain executive level relationships, understanding strategic drivers to identify where Sabio can add long term value. Drive growth by positioning Sabio as a trusted partner for innovation, digital transformation, and operational efficiency. Commercial and Sales Leadership Develop and execute a robust, insight led account plan aligned to Sabio's revenue and margin targets. Manage a high quality pipeline across the full breadth of Sabio's products, services, and IP. Lead the pricing, win strategy, and commercial negotiation of complex, high value contracts. Customer Success and Advocacy Create proactive demand through tailored value propositions linked to the client's key priorities. Lead solution design with internal presales, consultancy, and delivery teams to ensure client needs are met. Support adoption of new technologies, helping the client transition to cloud based and digital first architectures. Internal Leadership and Collaboration Act as the voice of the client internally, influencing Sabio's go to market approach and ensuring aligned delivery. Provide regular account performance reporting, forecasts, and executive briefings. Support the Sales team with best practice sharing, peer coaching, and knowledge transfer. Skills Knowledge and Expertise Extensive B2B enterprise sales experience with at least 10 years managing major strategic accounts. Demonstrable success in growing a single large account through insight led, consultative selling. In depth understanding of cloud contact centre solutions, customer experience transformation, and digital innovation. Proven track record of commercial negotiation, complex deal structuring, and multi stakeholder engagement. Industry recognition or strong professional network in the CX, UCaaS, or managed services sectors. Experience with ROI led business cases and C level strategic planning. Exceptional relationship management, influencing and executive communication skills. Highly analytical and financially literate with strong commercial acumen. Comfortable leading without direct authority and operating independently with minimal support. Growth mindset and continuous improvement ethos. Technologies Cloud Contact Centre Platforms (e.g., Genesys, NICE, Avaya) Sabio's proprietary solutions and IP CRM tools (e.g., Salesforce) Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Qualifications Educated to degree level or equivalent experience in business, sales, or a technology related field. Certifications Solution selling certifications (e.g., Challenger, MEDDIC, SPIN Selling) are advantageous. Vendor certifications (e.g., Genesys, NICE, Avaya) preferred but not essential. This is your chance to join a friendly and passionate team that will motivate you to learn and develop your career in the company. Benefits Pension Scheme Remote/Flexible work Life insurance Private health and dental care Cycle to work 28 days paid holiday a year (this includes three Sabio days) LinkedIn Learning Plus many more! (Benefits are dependent on your base location.) Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates (UK & EU). Sabio Group are unable to offer sponsorship on any roles advertised.
Base Location: Reading, Perth, Dublin, Belfast, Glasgow, Cardiff. You'll be expected to spend a minimum 50% of your working week in an SSE location. Salary: Competitive + Car allowance and a range of benefits to support your finances, wellbeing and family. Working Pattern: Permanent Full Time Flexible First options available High impact executive role in the UK's leading clean energy company Member of the Energy Customer Solutions ExCo. The Director of Portfolio Performance is a senior, commercially astute strategic leader responsible for maximising the performance, resilience, and long term value of the Energy Customer Solutions Division within the SSE Group. This role leads three core areas: (1) divisional strategy, (2) commercial performance and business development, and (3) transformation and programme delivery. You will shape long term direction while driving value today, ensuring capital and resources are deployed effectively to achieve ECS targets. You'll inspire and guide high performing teams, foster a culture of innovation and collaboration, and ensure our organisation remains resilient, future ready, and committed to building a diverse and inclusive environment where everyone can thrive. You Will Shape and execute portfolio and retail strategy by defining, implementing, and monitoring a clear roadmap - including the ECS 10 year plan and annual roadmaps - that aligns with organisational priorities, market dynamics, and regulatory requirements, ensuring long term resilience and performance. Take commercial accountability for non supply products and portfolio optimisation, including quantifying opportunities, coordinating business inputs, and stress testing positions for the ECS 10 year strategy and annual business plan. Lead the Strategy team as it expands beyond strategy formulation into strategic incubation, ensuring strong pipeline development and ownership of the annual business planning cycle. Direct the Transformation team to measure and monitor the execution of change programmes, ensuring we adapt swiftly to new challenges and deliver our business plan and 10 year plan commitments to SSE Group. Provide oversight of project mobilisation and governance through the ECS PMO, driving activities from gate 0 through to delivery. Proactively manage exposure and resilience planning, enhancing governance and risk frameworks to safeguard business continuity and support sustainable growth. Collaborate and influence across the organisation, building strong partnerships and empowering teams to deliver operational excellence and customer focused outcomes. You Have Extensive sector knowledge, with a deep understanding of the UK and Ireland energy retail market, regulatory landscape, and emerging trends shaping the industry. Proven leadership in strategic and commercial transformation, with experience delivering complex initiatives in fast paced, highly regulated environments. Exceptional analytical and digital capability, able to interpret market intelligence, apply data driven insights, and make evidence based decisions. Influential communicator and relationship builder, skilled at engaging stakeholders and fostering collaboration across diverse teams. A track record of turning strategic ambition into measurable commercial value, with an inclusive and visionary leadership style that builds accountability and high performance. About SSE SSE has a bold ambition - to be a leading energy company in a net zero world. We're building the world's largest offshore wind farm. Transforming the grid to provide greener electricity for millions of people and investing over £20 billion in homegrown energy, with £20 billion more in the pipeline. SSE Energy Customer Solutions serves over 1.3 million households and businesses across the UK and Ireland. We help our customers accelerate their net zero ambitions by providing energy and low carbon energy solutions. These include EV hubs, solar systems, smart technologies, and heating and cooling networks. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact Charlene Cotter on / to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry. Ready to apply? Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.
Feb 20, 2026
Full time
Base Location: Reading, Perth, Dublin, Belfast, Glasgow, Cardiff. You'll be expected to spend a minimum 50% of your working week in an SSE location. Salary: Competitive + Car allowance and a range of benefits to support your finances, wellbeing and family. Working Pattern: Permanent Full Time Flexible First options available High impact executive role in the UK's leading clean energy company Member of the Energy Customer Solutions ExCo. The Director of Portfolio Performance is a senior, commercially astute strategic leader responsible for maximising the performance, resilience, and long term value of the Energy Customer Solutions Division within the SSE Group. This role leads three core areas: (1) divisional strategy, (2) commercial performance and business development, and (3) transformation and programme delivery. You will shape long term direction while driving value today, ensuring capital and resources are deployed effectively to achieve ECS targets. You'll inspire and guide high performing teams, foster a culture of innovation and collaboration, and ensure our organisation remains resilient, future ready, and committed to building a diverse and inclusive environment where everyone can thrive. You Will Shape and execute portfolio and retail strategy by defining, implementing, and monitoring a clear roadmap - including the ECS 10 year plan and annual roadmaps - that aligns with organisational priorities, market dynamics, and regulatory requirements, ensuring long term resilience and performance. Take commercial accountability for non supply products and portfolio optimisation, including quantifying opportunities, coordinating business inputs, and stress testing positions for the ECS 10 year strategy and annual business plan. Lead the Strategy team as it expands beyond strategy formulation into strategic incubation, ensuring strong pipeline development and ownership of the annual business planning cycle. Direct the Transformation team to measure and monitor the execution of change programmes, ensuring we adapt swiftly to new challenges and deliver our business plan and 10 year plan commitments to SSE Group. Provide oversight of project mobilisation and governance through the ECS PMO, driving activities from gate 0 through to delivery. Proactively manage exposure and resilience planning, enhancing governance and risk frameworks to safeguard business continuity and support sustainable growth. Collaborate and influence across the organisation, building strong partnerships and empowering teams to deliver operational excellence and customer focused outcomes. You Have Extensive sector knowledge, with a deep understanding of the UK and Ireland energy retail market, regulatory landscape, and emerging trends shaping the industry. Proven leadership in strategic and commercial transformation, with experience delivering complex initiatives in fast paced, highly regulated environments. Exceptional analytical and digital capability, able to interpret market intelligence, apply data driven insights, and make evidence based decisions. Influential communicator and relationship builder, skilled at engaging stakeholders and fostering collaboration across diverse teams. A track record of turning strategic ambition into measurable commercial value, with an inclusive and visionary leadership style that builds accountability and high performance. About SSE SSE has a bold ambition - to be a leading energy company in a net zero world. We're building the world's largest offshore wind farm. Transforming the grid to provide greener electricity for millions of people and investing over £20 billion in homegrown energy, with £20 billion more in the pipeline. SSE Energy Customer Solutions serves over 1.3 million households and businesses across the UK and Ireland. We help our customers accelerate their net zero ambitions by providing energy and low carbon energy solutions. These include EV hubs, solar systems, smart technologies, and heating and cooling networks. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact Charlene Cotter on / to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry. Ready to apply? Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.
Kickstart Your Career with The New Homes Group - Estate Agent Location: Colchester, Essex Hours: Monday to Friday, 9:00 AM - 5:30PM(Weekends free for your work-life balance) Start Date: Immediate interviews available - don t wait to make your move! Ready to Dive into a Thrilling Property Career? Join The New Homes Group and be part of an energetic, forward-thinking team managing property sales through Housebuilders Part Exchange and Assisted Move services. Say goodbye to the routine - every day here is dynamic, rewarding, and packed with opportunity Tired of the Typical Estate Agent or Solicitor Office Grind? If you re an Estate Agent, Sales or Lettings Negotiator, Valuations Executive, Sales Progressor, or Conveyancing professional looking for a fresh challenge, this role is tailor-made for you. Help our Housebuilder clients turn part exchange sales into seamless contracts and successful completions - and build your career while doing it. Why Choose The New Homes Group? Grow with Us: We invest in your success with structured training and clear career paths your development is our priority. Earn What You Deserve: Competitive salary plus attractive commissions and team bonuses - your hard work pays off. Perks & Benefits: 33 days holiday (including bank holidays), your birthday off, generous maternity/paternity leave, pension, life insurance, wellness programs, and exclusive discounts. Positive Work Environment: Join a supportive, motivated team where your efforts are recognised and celebrated every day. Who We re Looking For: Confident, friendly communicator who shines in customer-facing roles Estate Agency experience is highly beneficial Self-starter with a driven, target-focused attitude Positive mindset and eagerness to learn and grow Team player who can also take initiative independently UK driving licence and access to a vehicle (or within commutable radius to our office) Your Future Starts Here Many of our team members have grown into senior leaders within our expanding business. If you re passionate about property and ready to build a long-term, rewarding career, don t wait - apply today or contact Elliott Pennell on (phone number removed) for a confidential chat.
Feb 20, 2026
Full time
Kickstart Your Career with The New Homes Group - Estate Agent Location: Colchester, Essex Hours: Monday to Friday, 9:00 AM - 5:30PM(Weekends free for your work-life balance) Start Date: Immediate interviews available - don t wait to make your move! Ready to Dive into a Thrilling Property Career? Join The New Homes Group and be part of an energetic, forward-thinking team managing property sales through Housebuilders Part Exchange and Assisted Move services. Say goodbye to the routine - every day here is dynamic, rewarding, and packed with opportunity Tired of the Typical Estate Agent or Solicitor Office Grind? If you re an Estate Agent, Sales or Lettings Negotiator, Valuations Executive, Sales Progressor, or Conveyancing professional looking for a fresh challenge, this role is tailor-made for you. Help our Housebuilder clients turn part exchange sales into seamless contracts and successful completions - and build your career while doing it. Why Choose The New Homes Group? Grow with Us: We invest in your success with structured training and clear career paths your development is our priority. Earn What You Deserve: Competitive salary plus attractive commissions and team bonuses - your hard work pays off. Perks & Benefits: 33 days holiday (including bank holidays), your birthday off, generous maternity/paternity leave, pension, life insurance, wellness programs, and exclusive discounts. Positive Work Environment: Join a supportive, motivated team where your efforts are recognised and celebrated every day. Who We re Looking For: Confident, friendly communicator who shines in customer-facing roles Estate Agency experience is highly beneficial Self-starter with a driven, target-focused attitude Positive mindset and eagerness to learn and grow Team player who can also take initiative independently UK driving licence and access to a vehicle (or within commutable radius to our office) Your Future Starts Here Many of our team members have grown into senior leaders within our expanding business. If you re passionate about property and ready to build a long-term, rewarding career, don t wait - apply today or contact Elliott Pennell on (phone number removed) for a confidential chat.
Role Summary As our Global Director of Strategic Communications, you will turn ProVeg s strategy into a unified, high-impact narrative that accelerates the protein transition. You ll set evidence-based objectives, prioritise where we can win, and align teams across countries and functions to deliver measurable engagement with media, policymakers, industry, partners, and supporters. You ll elevate the voices of our Senior Leadership Team while staying hands-on for high-stakes moments balancing speed with quality, and clarity with nuance. You ll build and lead a high-performing team, create clarity and trust, and enable others to succeed through transparent goals, timely feedback, and consistent follow-through. This role is ideal for someone who has a solutions-first mindset, is passionate about our mission, excited to shape the way the world eats, and motivated by turning bold ideas into lasting, real-world impact. Job details Reports to: Global CEO Department: INT Communications Direct Reports: Media Lead, Advocacy Communications Manager, Social Media Manager Location: Remote, UK Hours: full-time Salary: £56k- £63k Start date: May 2026 Application deadline: 22.03.2026 Responsibilities Leadership & Strategy Development Develop and execute a global communications strategy that drives narrative shifts, making plant-rich food systems a priority for decision-makers and addressing polarisation on food systems transformation. Oversee the development of strategic communications plans for ProVeg s flagship Global Programmes from insight and strategy to content, campaigns, stakeholder engagement, and measurement. Define how we measure the impact of our strategic communications on organisational and programmatic goals, working with Programme Leads and our Impact team. Collaborate with the Development team to develop compelling, mission-aligned content and narratives for major donor proposals, grant applications, and fundraising campaigns. Oversee the development and execution of our internal communications strategy, making recommendations on how we can improve communications with globally distributed employees. Narrative Influence & Thought Leadership Use your existing network and develop new high-level media relationships to ensure ProVeg s insights are front and center in top-tier global business and policy media outlets (e.g. FT, BBC, Guardian, NYT.). Act as a senior adviser to the Global CEO and SLT on reputation management and media appearances. Drive a "thought leadership" engine that positions ProVeg experts as the go-to source for food system transformation. Elevate ProVeg as an expert voice in the food system transition, leveraging our track record to secure high-impact presence at major national and global forums. Brand Integrity & Editorial Direction Oversee and maintain the ProVeg brand, ensuring visual and verbal consistency across all global markets while maintaining a clear identity that resonates with key audiences. Provide clear guidance and capacity-building tools to international and programme teams on content narrative, positioning, and tone. Uphold the ProVeg Writing Style Guide and messaging frameworks across all platforms. Oversee the development and governance of owned channels, including the optimisation of the ProVeg website and global newsletters. Team Leadership & Operations Build, lead, and inspire a high-performing global communications team, fostering a culture of excellence, creative-problem solving, and continuous improvement. Set OKRs, manage budgets, and streamline workflows to ensure maximum efficiency. Champion inclusive and effective communication practices that empower our 14 national teams. Competencies Required: You are a strategic thinker with deep knowledge of how to influence B2B and policy actors through communications and a persuasive communications style. You have a proven track record of managing diverse, high-performing, globally distributed teams. You lead by example - you re as comfortable directing a global launch as you are drafting a press release when the pressure is on. You bring an extensive network of international media contacts and a proven ability to craft narratives that break through the noise to secure coverage in top-tier outlets. You have experience of delivering results within a matrix structure, preferably within an international federated network. You prioritise open and honest communication, demonstrate excellent judgement under pressure, make decisions based on evidence, and are comfortable managing trade-offs and navigating crisis/risk communications. You bring strong alignment with and passion for ProVeg s mission and vision, and familiarity with the food systems, climate, and/or public health spaces. Preferred: Experience developing and executing communications strategies for programmes or portfolios. Experience of working with and overseeing agency partners. You bring strong digital strategy expertise across web, email, SEO, and social; familiarity with CRM/automation and analytics tools. You have experience with crisis scenarios, misinformation dynamics, and reputation management. You speak additional languages. Benefits of working with ProVeg A strong organisational focus on personal development, with a designated training budget. Provision of a work laptop. Flexible, trust-based working arrangements and home-office arrangements. Career development support. Mental health & wellbeing support via access to the OpenUp platform and a free Headspace subscription We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world. Generous annual leave entitlement - 25 days increasing by one day a year to a maximum of 30 days (plus bank holidays) Enhanced maternity, paternity, shared parental, and adoption pay. Employee Assistance Programme including counselling Access to 24/7 virtual GP Service Access to the Wisdom app with exclusive perks and discounts Compassionate animal companion leave And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!
Feb 20, 2026
Full time
Role Summary As our Global Director of Strategic Communications, you will turn ProVeg s strategy into a unified, high-impact narrative that accelerates the protein transition. You ll set evidence-based objectives, prioritise where we can win, and align teams across countries and functions to deliver measurable engagement with media, policymakers, industry, partners, and supporters. You ll elevate the voices of our Senior Leadership Team while staying hands-on for high-stakes moments balancing speed with quality, and clarity with nuance. You ll build and lead a high-performing team, create clarity and trust, and enable others to succeed through transparent goals, timely feedback, and consistent follow-through. This role is ideal for someone who has a solutions-first mindset, is passionate about our mission, excited to shape the way the world eats, and motivated by turning bold ideas into lasting, real-world impact. Job details Reports to: Global CEO Department: INT Communications Direct Reports: Media Lead, Advocacy Communications Manager, Social Media Manager Location: Remote, UK Hours: full-time Salary: £56k- £63k Start date: May 2026 Application deadline: 22.03.2026 Responsibilities Leadership & Strategy Development Develop and execute a global communications strategy that drives narrative shifts, making plant-rich food systems a priority for decision-makers and addressing polarisation on food systems transformation. Oversee the development of strategic communications plans for ProVeg s flagship Global Programmes from insight and strategy to content, campaigns, stakeholder engagement, and measurement. Define how we measure the impact of our strategic communications on organisational and programmatic goals, working with Programme Leads and our Impact team. Collaborate with the Development team to develop compelling, mission-aligned content and narratives for major donor proposals, grant applications, and fundraising campaigns. Oversee the development and execution of our internal communications strategy, making recommendations on how we can improve communications with globally distributed employees. Narrative Influence & Thought Leadership Use your existing network and develop new high-level media relationships to ensure ProVeg s insights are front and center in top-tier global business and policy media outlets (e.g. FT, BBC, Guardian, NYT.). Act as a senior adviser to the Global CEO and SLT on reputation management and media appearances. Drive a "thought leadership" engine that positions ProVeg experts as the go-to source for food system transformation. Elevate ProVeg as an expert voice in the food system transition, leveraging our track record to secure high-impact presence at major national and global forums. Brand Integrity & Editorial Direction Oversee and maintain the ProVeg brand, ensuring visual and verbal consistency across all global markets while maintaining a clear identity that resonates with key audiences. Provide clear guidance and capacity-building tools to international and programme teams on content narrative, positioning, and tone. Uphold the ProVeg Writing Style Guide and messaging frameworks across all platforms. Oversee the development and governance of owned channels, including the optimisation of the ProVeg website and global newsletters. Team Leadership & Operations Build, lead, and inspire a high-performing global communications team, fostering a culture of excellence, creative-problem solving, and continuous improvement. Set OKRs, manage budgets, and streamline workflows to ensure maximum efficiency. Champion inclusive and effective communication practices that empower our 14 national teams. Competencies Required: You are a strategic thinker with deep knowledge of how to influence B2B and policy actors through communications and a persuasive communications style. You have a proven track record of managing diverse, high-performing, globally distributed teams. You lead by example - you re as comfortable directing a global launch as you are drafting a press release when the pressure is on. You bring an extensive network of international media contacts and a proven ability to craft narratives that break through the noise to secure coverage in top-tier outlets. You have experience of delivering results within a matrix structure, preferably within an international federated network. You prioritise open and honest communication, demonstrate excellent judgement under pressure, make decisions based on evidence, and are comfortable managing trade-offs and navigating crisis/risk communications. You bring strong alignment with and passion for ProVeg s mission and vision, and familiarity with the food systems, climate, and/or public health spaces. Preferred: Experience developing and executing communications strategies for programmes or portfolios. Experience of working with and overseeing agency partners. You bring strong digital strategy expertise across web, email, SEO, and social; familiarity with CRM/automation and analytics tools. You have experience with crisis scenarios, misinformation dynamics, and reputation management. You speak additional languages. Benefits of working with ProVeg A strong organisational focus on personal development, with a designated training budget. Provision of a work laptop. Flexible, trust-based working arrangements and home-office arrangements. Career development support. Mental health & wellbeing support via access to the OpenUp platform and a free Headspace subscription We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world. Generous annual leave entitlement - 25 days increasing by one day a year to a maximum of 30 days (plus bank holidays) Enhanced maternity, paternity, shared parental, and adoption pay. Employee Assistance Programme including counselling Access to 24/7 virtual GP Service Access to the Wisdom app with exclusive perks and discounts Compassionate animal companion leave And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!
Commercial Director £80,000 + benefits Leeds (Hybrid) can be located at various sites across Yorkshire and the Midlands Permanent - Full-time At Another we are seeking a seasoned Commercial Director to guide a well-established, fast paced organisation through its next phase of expansion. This position combines strategic oversight with practical operational leadership. We are looking for a versatile leader who can set direction, enhance performance, and operate effectively in a fast-moving environment. The successful candidate will oversee sales, operations, product, customer experience and overall commercial results. Working closely with central teams including Finance, Marketing, Technology, People and H&S, as well as the senior leadership group, you will drive meaningful and sustainable growth. Candidates may currently be operating as a General Manager, Commercial Director or Operations Director, as a broad and adaptable skill set is essential. The Role Define and deliver a clear growth strategy and roadmap with measurable targets for revenue, margin and customer metrics Provide strong, visible leadership, establishing clear expectations and nurturing a commercially focused, customer-led and collaborative culture. Identify and capitalise on new growth opportunities, partnering with the wider business to strengthen and promote a compelling proposition to the existing client base. Take full accountability for divisional P&L, partnering with finance and commercial teams on budgeting, pricing strategy, yield management and margin optimisation. Monitor trading performance and respond swiftly to adjust pricing, promotions, product emphasis and distribution channels to achieve objectives. Ensure day-to-day operations consistently deliver an outstanding customer journey. Embed robust processes and Standard Operating Procedures (SOPs) that ensure full compliance with all relevant industry regulations Shape and lead product strategy to ensure the portfolio is commercially attractive, differentiated and aligned to customer demand. Establish and maintain strong supplier and partner relationships to secure advantageous terms, marketing collaboration and access to exclusive or differentiated offerings. Collaborate with Marketing and Digital teams to strengthen brand presence online and across social platforms, optimising campaigns, content and user journeys to drive sales. Contribute to the enhancement of CRM and lifecycle marketing initiatives to increase repeat purchases and referrals, making full use of customer reviews and testimonials. Partner with People and Operations teams to create clear development pathways, training and coaching Utilise data and reporting insights to monitor performance, analyse customer trends and identify opportunities to improve growth, efficiency and experience. Promote and uphold strict compliance with all regulatory, legal and governance requirements. Skills & Experience Demonstrated success in delivering growth within a customer-focused, multi-brand or multi-channel setting. Extensive leadership experience with accountability for both commercial outcomes and operational delivery. Ability to transition smoothly between high-level strategic planning and hands-on operational execution. Strong commercial judgement, including P&L management, pricing and yield strategy, supplier negotiation and rapid, data-led decision making. Proven capability in leading, coaching and developing high-performing teams across sales and operational functions. Highly organised and resilient, capable of managing competing priorities while maintaining focus on results, compliance and customer satisfaction. Confident and experienced in building stakeholder relationships, both internally and externally, leveraging partnerships for commercial growth. This person could be from a general manager, commercial director or operations director background. To Apply If you feel you are a suitable candidate and would like to work for Another Recruitment, please do not hesitate to apply.
Feb 20, 2026
Full time
Commercial Director £80,000 + benefits Leeds (Hybrid) can be located at various sites across Yorkshire and the Midlands Permanent - Full-time At Another we are seeking a seasoned Commercial Director to guide a well-established, fast paced organisation through its next phase of expansion. This position combines strategic oversight with practical operational leadership. We are looking for a versatile leader who can set direction, enhance performance, and operate effectively in a fast-moving environment. The successful candidate will oversee sales, operations, product, customer experience and overall commercial results. Working closely with central teams including Finance, Marketing, Technology, People and H&S, as well as the senior leadership group, you will drive meaningful and sustainable growth. Candidates may currently be operating as a General Manager, Commercial Director or Operations Director, as a broad and adaptable skill set is essential. The Role Define and deliver a clear growth strategy and roadmap with measurable targets for revenue, margin and customer metrics Provide strong, visible leadership, establishing clear expectations and nurturing a commercially focused, customer-led and collaborative culture. Identify and capitalise on new growth opportunities, partnering with the wider business to strengthen and promote a compelling proposition to the existing client base. Take full accountability for divisional P&L, partnering with finance and commercial teams on budgeting, pricing strategy, yield management and margin optimisation. Monitor trading performance and respond swiftly to adjust pricing, promotions, product emphasis and distribution channels to achieve objectives. Ensure day-to-day operations consistently deliver an outstanding customer journey. Embed robust processes and Standard Operating Procedures (SOPs) that ensure full compliance with all relevant industry regulations Shape and lead product strategy to ensure the portfolio is commercially attractive, differentiated and aligned to customer demand. Establish and maintain strong supplier and partner relationships to secure advantageous terms, marketing collaboration and access to exclusive or differentiated offerings. Collaborate with Marketing and Digital teams to strengthen brand presence online and across social platforms, optimising campaigns, content and user journeys to drive sales. Contribute to the enhancement of CRM and lifecycle marketing initiatives to increase repeat purchases and referrals, making full use of customer reviews and testimonials. Partner with People and Operations teams to create clear development pathways, training and coaching Utilise data and reporting insights to monitor performance, analyse customer trends and identify opportunities to improve growth, efficiency and experience. Promote and uphold strict compliance with all regulatory, legal and governance requirements. Skills & Experience Demonstrated success in delivering growth within a customer-focused, multi-brand or multi-channel setting. Extensive leadership experience with accountability for both commercial outcomes and operational delivery. Ability to transition smoothly between high-level strategic planning and hands-on operational execution. Strong commercial judgement, including P&L management, pricing and yield strategy, supplier negotiation and rapid, data-led decision making. Proven capability in leading, coaching and developing high-performing teams across sales and operational functions. Highly organised and resilient, capable of managing competing priorities while maintaining focus on results, compliance and customer satisfaction. Confident and experienced in building stakeholder relationships, both internally and externally, leveraging partnerships for commercial growth. This person could be from a general manager, commercial director or operations director background. To Apply If you feel you are a suitable candidate and would like to work for Another Recruitment, please do not hesitate to apply.
ARE YOU A PERSONABLE ENGINEERING PROFFESIONAL WITH EXPERIENCE IN THE GEOTECHNICAL, SURVEYING, CIVIL ENGINEERING OR MONITORING SECTORS? ARE YOU BASED IN THE NORTH OF ENGLAND? DO YOU ENJOY WINNING WORK, BUILDING RELATIONSHIPS WITH CLIENTS AND ARE INTERESTED IN A NEW OPPORTUNITY THEN OUR CLIENT MAY HAVE THE PERFECT ROLE FOR YOU! Our client, an established engineering consultancy is looking to add to t
Feb 20, 2026
Full time
ARE YOU A PERSONABLE ENGINEERING PROFFESIONAL WITH EXPERIENCE IN THE GEOTECHNICAL, SURVEYING, CIVIL ENGINEERING OR MONITORING SECTORS? ARE YOU BASED IN THE NORTH OF ENGLAND? DO YOU ENJOY WINNING WORK, BUILDING RELATIONSHIPS WITH CLIENTS AND ARE INTERESTED IN A NEW OPPORTUNITY THEN OUR CLIENT MAY HAVE THE PERFECT ROLE FOR YOU! Our client, an established engineering consultancy is looking to add to t
Harris Hill is delighted to be partnering with a leading international NGO working to accelerate the global transition to sustainable, plant-rich food systems. We are seeking a strategic and hands-on Global Director of Strategic Communications to lead a high-performing international team and shape a compelling global narrative that influences policymakers, businesses, media and partners. Recognised internationally for its impact and collaboration with major global institutions, the non-profit organisation (NGO) combines evidence, strategy and advocacy to deliver measurable change. This is a rare opportunity to shape and lead a global communications function at a pivotal moment for food, climate and public health. Reporting to the Global CEO, you will: Develop and deliver a global communications strategy aligned to organisational priorities Secure high-impact international media coverage (e.g. Financial Times, BBC, The Guardian, The New York Times) Provide senior counsel on reputation and crisis communications Oversee brand integrity, messaging and digital channels globally Build alignment and clarity across distributed international teams You will bring significant experience influencing B2B and policy audiences, leading global communications functions, and delivering results within complex structures. An established international media network and strong crisis judgement are essential. It s essential that you have a strong alignment with sustainability, food systems, climate and/or public health agendas. Location: Remote (UK-based). Travel required ad-hoc for meetings and conferences. Contract: Full-time, Permanent. Salary: £56,000 £63,000 Fantastic benefits package: including enhanced family leave policies, increasing holiday allowance yearly, inclusive, values-driven culture, and dedicated professional development budget. Firm closing date: Sunday 22 nd March. Please get in touch today to find out more! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Feb 20, 2026
Full time
Harris Hill is delighted to be partnering with a leading international NGO working to accelerate the global transition to sustainable, plant-rich food systems. We are seeking a strategic and hands-on Global Director of Strategic Communications to lead a high-performing international team and shape a compelling global narrative that influences policymakers, businesses, media and partners. Recognised internationally for its impact and collaboration with major global institutions, the non-profit organisation (NGO) combines evidence, strategy and advocacy to deliver measurable change. This is a rare opportunity to shape and lead a global communications function at a pivotal moment for food, climate and public health. Reporting to the Global CEO, you will: Develop and deliver a global communications strategy aligned to organisational priorities Secure high-impact international media coverage (e.g. Financial Times, BBC, The Guardian, The New York Times) Provide senior counsel on reputation and crisis communications Oversee brand integrity, messaging and digital channels globally Build alignment and clarity across distributed international teams You will bring significant experience influencing B2B and policy audiences, leading global communications functions, and delivering results within complex structures. An established international media network and strong crisis judgement are essential. It s essential that you have a strong alignment with sustainability, food systems, climate and/or public health agendas. Location: Remote (UK-based). Travel required ad-hoc for meetings and conferences. Contract: Full-time, Permanent. Salary: £56,000 £63,000 Fantastic benefits package: including enhanced family leave policies, increasing holiday allowance yearly, inclusive, values-driven culture, and dedicated professional development budget. Firm closing date: Sunday 22 nd March. Please get in touch today to find out more! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
