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Job title: SME/Commercial Account Handler Salary: £30,000 - £35,000 Location: South Yorkshire Purpose of role Lawes Consulting Group is delighted to be partnering with a growing independent insurance brokerage in their search for a Commercial Account Handler. As a Commercial Account Handler, you will be responsible for managing a portfolio of commercial insurance clients, ensuring high levels of service and retention. Working closely with Account Executives and insurers, you will provide expert advice, handle renewals, mid-term adjustments, and new business quotes. This is a business with a strong reputation for professionalism, integrity, and client care, who have built an enviable brand and a respected name in the Yorkshire broking market over a number of years. As an employer, they pride themselves on creating a nurturing, supportive environment that enables their people to reach their full potential. Responsibilities Manage and service a portfolio of SME to mid-corporate clients across a variety of commercial lines Handle policy renewals, adjustments, and new quotations in a timely and compliant manner Maintain strong relationships with clients, insurers, and underwriters Support Account Executives in developing and securing new business opportunities Ensure all documentation is accurate, up-to-date, and compliant with FCA regulations Day-to-day Gathering necessary information for policy renewals and adjustments Liaise with insurers to obtain competitive quotes and ensure policies are placed efficiently Maintain accurate records and documentation Support business development activities through proactive client engagement and relationship management Skills Cert CII qualified would be advantageous Strong organisational skills Great communicator and team player Experience Previous experience working as a Commercial Account Handler within the insurance broking industry Proven track record of servicing a portfolio of SME to mid-corporate commercial clients across various lines of business Experience handling policy renewals, mid-term adjustments, and generating new business quotations Comfortable liaising with insurers and underwriters to negotiate terms and place cover effectively Familiarity with FCA compliance requirements and maintaining accurate client documentation Experience supporting Account Executives with client management and business development activities is desirable Benefits Continued professional development and support with CII qualifications Friendly, collaborative team environment Competitive salary and flexible benefits Generous holiday entitlement plus bank holidays Flexible working options, including hybrid or remote working If you have the relevant experience or know someone that does please contact me now on or email us at

The Role Permanent Full Time Role Purpose To lead and develop Matara as a profitable, growth-oriented business within the Rubix MCA Division. The General Manager will provide strong commercial and operational leadership, driving strategic sales growth, supplier development, and organisational capability to achieve sustained revenue and margin improvement click apply for full job details

We know that our people are our biggest investment and finding the right people who will put our customers first and provide world class service is a tough job which is why, when we find talented people, we want to develop them and enable them to grow a career with us, not just fill a seat in a contact centre. At V12 Retail Finance we offer a multitude of financial services career pathways, beginning in the heart of the business; our customer services team. Here you will get to know the inner workings of Retail Finance whilst interacting daily with our customers and getting to know what is important to them and delivering great outcomes on every call. From here you can discover various specialisms via our 'Connect and Learn' scheme and choose which career path you wish to follow from Underwriting and Fraud Prevention to Specialist Customer Support, account management and much more. What you will do As a Customer Service Executive, you will be based within our contact centre and work with our customers to help them with their queries, carrying out day to day transactions and providing excellent customer outcomes at all times. You'll make a positive impact on every customer call, efficiently and effectively having the right conversations with them to meet their needs, building excellent relationships over the telephone, and providing a friendly, timely and professional service. Our current opening hours are Monday-Friday 9-5pm, our contractual hours are Monday to Friday 8.00am - 8.00pm, Saturday 9.00am to 6.00pm and Sunday 10.00am to 5.00pm and we may look to extend opening hours in the future. You will be scheduled a flexible shift pattern covering these hours for a total of 35 hours per week. During training you will work full time onsite in our Cardiff office, thereafter you will be able to work on a hybrid basis (50% in office). Can you do it? We are looking for potential. People who want to build a career in financial services and will bring the behaviours that we value; Customer focus, ownership, forward thinking, team work and risk awareness. If you are a proactive individual who has a flair for customer service, good attention to detail and thrives as a part of a lively team then you could be part of a growing business who are approachable, driven and hold the customer at the heart of everything they do. If successful you will receive a comprehensive induction and training programme to ensure you have the expert knowledge and confidence to service our customer's needs. As part of on-going development for you we will work with you to design a development plan that is unique to your own requirements that will help you grow not only in the team but also within the business. How you will be rewarded Along with a competitive salary you also get; Annual bonus scheme Life assurance Matched pension contributions 25 days annual leave plus bank holidays and your birthday off, on us! A wide range of flexible benefits from Cycle2Work to private healthcare Online GP/Physio service and other wellbeing benefits Free fruit and hot drinks throughout the day Paid volunteering days and matched charity fundraising Free parking At V12 Retail Finance you will not be a small cog in a big wheel, you will have the autonomy to use your skills and experience to drive our business forward and have a tangible effect on our success. In return you will receive a competitive salary package, inclusion in the company bonus scheme, share save scheme and a suite of flexible benefits and discounts that you can opt into to suit your lifestyle, from gym membership to private medical cover. As a business we celebrate achievement and have a range of generous recognition schemes that reward both individual and team successes. We also offer free fruit, hot & cold drinks throughout the day and dedicated breakout areas. We offer excellent in house training and development schemes and a range of external qualifications to enable your progression and career development. Every single member of our team has a personal development plan to help them achieve their goals, whatever their career ambitions.

Overview With over 50 Million users, Powtoon is the world's leading AI Video Platform used by virtually all Fortune 500 companies to transform how their organisation learns, shares, communicates and innovates. The role of the SDR Lead at Powtoon is to support the team with strong leadership, coaching and ensure their process is optimal and delivering expected results. We are looking for a Sales Development Lead to join our expanding sales team based in Central London. The Sales Development Lead has 2 objectives: Develop more sales/revenue for the company by creating and qualifying a legitimate pipeline. This is achieved by being data-driven and setting realistic yet stretch goals. Coach and improve the SDRs, supporting them to achieve their personal and team objectives. The sales development team is in need of someone who can recruit, interview, inspire, train, coach, and prepare SDRs with zero to limited experience for success. We need someone ready to hit and exceed aggressive targets. Powtoon is looking for a dedicated leader that is incredible at developing young talent. If you have experience (4+ years in SaaS sales) and leadership DNA, this could be a perfect match. Ultimately, you will boost sales and contribute to our long-term business growth. Responsibilities Be hands-on with SDR activity to build new campaigns, scripts, SDR cycle, and drive the business forward. Run the day-to-day activities of an SDR team focused on digital inbound and outbound prospecting activities to drive pipeline development. Ensure SDR Team members improve performance and abilities over time by providing coaching and feedback in recurring 1:1s. Measure performance against KPIs, as well as create reports as needed or requested by senior management. Be hands on in generating senior executives leads according to company's ICP. Identify and make recommendations for improvement in the areas of technology users, process, efficiency, productivity, and overall approach. Co-develop and update our Sales Development playbook. Manage and coordinate work with outside SDR agencies and technologies. Work in collaboration with Content, Industry Experts, Demand Generation and Product Marketing to develop effective messaging for communications to your team's assigned accounts. Ensure company and department policies and procedures are adhered to and recommending updates when needed. Create a fun, high energy, results-oriented environment where SDRs love to work. Qualifications 4+ years of SDR experience within SaaS start-ups with a proven track record of success and exceeding quotas - MUST 2+ B2B sales management roles or equivalent experience in an outbound sales development role Experience building and managing a SDR team Experience driving both digital inbound and outbound lead generation (calls, emails, InMails, etc.) Excellent mentoring, coaching, and people management skills Proficiency using Hubspot, Sales Navigator, and sales engagement platforms (like Salesloft, Outreach, Apollo, or other industry standard tools) - MUST Native English - MUST Excellent verbal and written communication and negotiation skills Familiarity with the Powtoon visual communication platform a HUGE plus Ability to work US hours from London Benefits Grab a fantastic opportunity to grow in a stable, bootstrapped, and profitable startup. Our flagship product is fun and creative, genuinely well-loved, and used by millions Volunteering programs Fully stocked office Weekly food allowance via Deliveroo Cyclescheme

Our Enterprise Account Management is a critical component of our UK/I go-to-market strategy. It presents an outstanding opportunity to work on sales cycles with a customer base representing a broad range of fields and industries. As part of Miro's enterprise sales team, you will have the opportunity to develop, strategize, and close business with new and existing customers up to 15,000 employees in the UK/I market in collaboration with our Customer Success and Solution Engineering team. As a rapidly growing organization, opportunities for internal growth and career development are plentiful! About the Role As an Enterprise Account Executive you will focus on landing new business and expanding our largest UK region accounts by focusing on net new lines of business. You will join a highly motivated, energetic sales team that takes pride in growing deep customer relationships, running strategic sales cycles and delivering the Miro value proposition to a diverse base of accounts across various industries. We are looking for an ambitious and organized professional who will drive expansion in our accounts by creating net new progress in our install base today. You will be skilled at using research to gain insight into customer challenges, identifying key stakeholders, calling high and challenging customers' thinking about how Miro can act as a pillar for the way work gets done. Our goal is to create great customer experiences by being Miro product experts and consulting with customers to identify the needs and pain points. What you'll do Combine the interests of multiple client stakeholders to drive account revenue growth Strategic account planning to motivate and lead company resources in appropriate expansion strategies Break into new personas and lines of business to drive incremental use cases Be a key component in ensuring we have accurate data in our CRM to drive the strategy for our future growth Achieve monthly/quarterly quotas of pipeline and closed business What you'll need 4+ years of quota carrying sales experience within the UK enterprise market, including experience with SaaS Strong account expansion skills (new business, strategic territory & account planning, cross functional team-selling) Proven track record of exceeding sales quotas Excellent verbal and written communication skills You have the ability to build rapport and relationships with senior clients You have a great attitude that can maneuver through ambiguity and ability to work and collaborative with a growing team You are a results-oriented individual who is excited by the prospect of fueling the continued growth and success of Miro by growing our sales pipeline. You have a "can do" attitude and are relentless in pursuing goals and solving problems What's in it for you We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. Recruiter: About Miro Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world. We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you! At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro's mission - Empower teams to create the next big thing - is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences. 02. Hiring Manager The hiring manager will meet to discuss your experience and fit for the role by assessing whether you align with the Miro Mindset (Curiosity, Drive, Resilience, Empathy, Cognitive Agility & Accountability). This interview usually takes 90-120 minutes. 03. Skill Assessment An interactive presentation to see your skills in action, based around a particular case study or business problem. 04. Meet the Team Here you will meet cross-functional stakeholders, and we will ask evidence-based questions to evaluate how well you align with the role and Miro's values and culture. Meet a member of the leadership team to discuss Miro's company values and share your vision for success at Miro.

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Introduction to the Team B2B is Expedia Group's business-to-business division, bringing innovative technology and distribution solutions to partners across the world. These businesses include global financial institutions, corporate managed travel, offline travel agents, global travel suppliers (like major airlines) and many more. Activities Supply The Activities Supply team partners with attractions, tour operators, and activity providers globally to build and expand our B2B activities portfolio. We develop innovative product solutions that enable our partners to seamlessly access and distribute diverse travel experiences-from museum tickets to adventure tours-creating value for both suppliers and our B2B customers. This role will lead product strategy to enhance supplier onboarding, inventory management, and content optimization while leveraging AI/ML capabilities to scale our supply ecosystem. In this role, you will: Define and communicate a compelling product vision and strategic roadmap that connects business outcomes, KPIs, and delivery milestones Lead AI/ML implementation initiatives, collaborating with technical teams to evaluate feasibility and tradeoffs for new product solutions Participate in engineering design and architecture reviews to enable long-term product vision while minimizing technical debt Identify and size product opportunities through financial modeling; make data-informed decisions in ambiguous conditions that create profitability Develop go to market strategies in partnership with internal teams (Product Marketing, Sales, Communications) to ensure adoption and value delivery Optimize end to end user journeys through iterative experimentation, win loss analysis, and advanced research methodologies Guide cross functional teams in tradeoff discussions to balance customer needs with financial viability Set and own product metrics aligned with product vision; hold yourself and your team accountable for performance Mentor junior product managers to build credibility, influence technical decisions, and develop product expertise Facilitate milestone and release planning for complex, cross functional projects while proactively mitigating risks Build influential stakeholder relationships across product teams and functions to create alignment and successful outcomes Experience and Qualifications Required: Bachelor's degree in relevant field or related technical field; or equivalent related professional experience 8+ years of product management experience (or 6+ years with a Master's degree) Proficient communication, facilitation, and presentation skills, including experience presenting to executive audiences Experience applying agile practices, data science principles, and the scientific method to product development Demonstrated ability to create strategic product roadmaps and translate technical requirements across teams Experience with AI/ML product solutions and data analysis Preferred: Advanced degree (Master's or higher) in relevant technical field Experience in B2B travel technology, marketplace products, or supply management Proven track record coaching and mentoring product management teams Background in activities, tours, attractions, or similar content driven supply businesses Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert and Expedia Cruises . 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

Location: UK, Bristol, Darlington, London, Manchester, and Wolverhampton Company: Ministry of Housing, Communities and Local Government This role is part of the enterprise risk team, which enables the department to understand and manage the risks that may affect the delivery of its objectives. Based in the finance directorate, the team aligns with the government risk profession and the wider government finance function. As a senior member of the team, the Senior Enterprise Risk Manager will contribute to delivering high quality insight and analysis on the department's risk landscape. The Senior Enterprise Risk Manager will provide expert advice and practical guidance on risk management, develop learning materials to build capability across the organization, and prepare consolidated risk information for senior governance forums such as the risk sub committee and the audit and risk assurance committee. The team maintains strong risk business partner relationships across departmental portfolios and arm's length bodies and collaborates closely with internal audit and other assurance providers to support effective combined assurance. The Senior Enterprise Risk Manager will also work with digital colleagues to enhance the department's risk management information system (RMIS). Job role The Senior Enterprise Risk Manager will contribute to the development and embedding of the department's risk management framework, ensuring it is complete, effective, and aligned with the Orange Book. The Senior Enterprise Risk Manager will provide risk business partnering to selected portfolios and ALBs, supporting senior stakeholders and governance forums in assessing complex strategic risks and offering robust second line challenge, in order to ensure an informed view of the departmental risk landscape, emerging risks, and cross cutting themes. The Senior Enterprise Risk Manager will lead and continuously improve the delivery of risk reporting to the risk sub committee, audit and risk assurance committee, executive team, and other senior governance forums, ensuring management has the information required for risk aware decision making. This includes contributing to external reporting, such as the annual report and accounts. The Senior Enterprise Risk Manager will support the development of a risk aware culture by promoting good risk management practice, delivering learning materials, facilitating workshops, and driving continuous improvement in the department's risk culture across the organization. The Senior Enterprise Risk Manager will support implementation and ongoing improvement of the RMIS through effective engagement with digital teams. The Senior Enterprise Risk Manager will represent the team in relevant forums and working groups, acting as a risk subject matter expert and advocating for strong risk management. The Senior Enterprise Risk Manager will build and sustain effective relationships with key internal and external stakeholders, including internal audit and other assurance providers.

Job title: Regional Sales Manager (Spanish or Portuguese language required) Location: North West London, NW2 7HF Salary: £80,000 per annum + bonus Hours: Monday - Friday 9:00am - 6:00pm + 1 hour lunch break Hybrid: 3 days in office, 2 days working from home. Start date: Immediate Our business At Vitabiotics, you'll find a diverse bunch of talented folk who come from a wide range of backgrounds and possess an extensive array of experience. What brings us all together is a culture that thrives on innovation, mutual respect, team work and a sense of commitment. Vitabiotics is truly a great place to work! Vitabiotics has pioneered advances in nutritional healthcare products for over 50 years and the range includes many of Britain's leading supplement brands such as Perfectil, Pregnacare, Wellman, Wellwoman and Menopace. As the UK's No.1 vitamin company, exporting to over100 countries, Vitabiotics is widely acknowledged as leaders in innovation and in 2018 became the first vitamin company to twice receive the Queen's Award for Innovation, awarded for its ground breaking clinical research. As part of our commitment to innovation and development, we are looking for a Regional Sales Manager to join our forward-thinking team. The Regional Sales Manager (RSM) is to lead, develop, and execute sales strategies within their assigned region to achieve revenue growth, market penetration, and customer satisfaction goals. This role typically involves overseeing regional sales, managing key customer relationships, and ensuring alignment with the company's global strategy while adapting to local market conditions. Responsibilities will include 1. Sales Strategy & Execution Develop and implement export sales strategies to meet and exceed regional & countries sales targets. Identify and expand into new international markets and optimize existing sales channels. Align regional strategies with global business goals. 2. Market Development Conduct competitive analysis and market intelligence to help inform product positioning, new product launches and market entry strategies. Analyse & act on market, sales, channels, category opportunities and trends 3. Client & Partner Management Build and maintain strong relationships with distributors, key accounts and healthcare professionals. Negotiate contracts, pricing structures, and service terms with international partners. 4. Export Compliance & Logistics Ensure all export activities comply with international trade regulations, documentation, and product registration requirements in target countries. Coordinate with logistics and supply chain teams for efficient product delivery and inventory control. 5. Marketing & Brand Development Help driving agreed marketing activation plans for each country through distributors in collaboration with Head of Export Marketing and with help & support of Marketing Activation Executive Advise on promotional campaigns tailored to regional market dynamics. Drive range expansion and help with product launches, and digital marketing initiatives. Customise product messaging and promotional materials in line with regional cultural trends and consumer behaviour. 6. Medical Promotion Lead product presentations, help with training, and education sessions for healthcare professionals and key opinion leaders (KOLs). Support in the organising and running of training days, exhibitions and HCP conferences (focussing on gaining continuous medical education (CME) certification for such events) 7. Forecasting & Reporting Monitor and report sales performance, market feedback, and promotional effectiveness. Provide monthly reporting, forecasts and business updates to senior leadership. 8. Cross-functional Collaboration Liaise with Technical team and other support services for product registration, technical documentation, and compliance. Work closely with Marketing and Nutrition and Training to align strategy and execution. 9. Travel Regular international travel for market development, customer engagement, and promotional activities. Essential Bachelor's degree in Business, Life Sciences, Pharmacy, or a related field (MBA preferred). Extensive experience in international sales and export management, preferably in the pharmaceutical, FMCG, health care, nutrition industry. Demonstrated experience in both commercial sales, business development and marketing activation. Strong sales and business development acumen with some understanding healthcare regulations, terminology and dealing with HCPs/KOLs. Excellent communication, interpersonal, and presentation skills. Ability to implement compelling sales, marketing and medical promotional plans to drive business through distributors. Fluent in English; additional languages such as Spanish or Portuguese is required. Skills Strategic Sales Planning Territory & Account Management Negotiation & Closing Customer Relationship Management Market Intelligence Excellent Communication Problem Solving & Decision Making Results Driven Mindset 24 days annual leave plus bank holidays Birthday day off. Bupa dental cover. Private medical insurance. 50% staff discount on all Vitabiotics products. Staff skills training. Health and wellbeing programme. Pension contributions. Sick pay support. Free onsite parking. Enhanced maternity or paternity leave. Company events. Fresh fruit and snacks. 2 Charity days a year. Free EV charging station.

Executive Administration Assistant Summary of role We're looking for a highly organised and proactive Administrative Assistant to support our Executive Assistant (EA) and help keep our Executive Leadership running smoothly. In this fast-paced and varied role, you'll work closely with the EA to provide seamless support to a number of C-suite leaders. From coordinating diaries and preparing meeting packs to liaising with stakeholders across the business, you'll play a key role in ensuring our senior leadership team can operate effectively. This is a fantastic opportunity for someone who enjoys working at the heart of an organisation, thrives on variety, and takes pride in delivering high-quality administrative support. Responsibilities Supporting the coordination of busy executive diaries and schedules. Organising meetings, events, and travel arrangements. Preparing professional documents, reports, and presentations. Managing records, tracking actions, and maintaining accurate documentation. Acting as a key point of contact for internal and external stakeholders, including customers and visitors from out of town. Supporting the smooth running of Executive Leadership activities. Providing additional support and cover for the Executive Assistant when needed. Key Skills and Competencies Previous experience in an administrative or business support role Strong organisational skills and the ability to manage competing priorities Excellent communication skills, both written and verbal High attention to detail and a proactive approach Confidence working with senior stakeholders Strong IT skills, particularly in Microsoft Office Discretion and professionalism when handling confidential information Why consider this role? Work closely with senior leaders and gain valuable exposure to executive-level operations in a CDMO company Be part of a supportive and collaborative team Opportunity to develop your skills in a dynamic, fast-moving environment You will receive Competitive salary, pension scheme, health insurance, 26 days annual leave, flexible working arrangements, on-site health and wellbeing support, Training and opportunities for further career development. Why consider Sterling? Sterling Pharma Solutions is a global contract development and manufacturing organisation (CDMO) with more than 50 years' experience in developing and manufacturing Active Pharmaceutical Ingredients (APIs). This is complemented by Antibody Drug Conjugate (ADC) research and development bioconjugation services. We are a fast, dynamic business with facilities in the UK, US and Ireland, where we employ talented and passionate people who support our customers in bringing new medicines to market, improving and saving the lives of patients. Our culture and our way of working is what really sets us apart as a business; we aim to deliver an exceptional experience to our customers and our employees. You can expect to be part of a supportive team, all working towards a shared goal: to deliver first-class science and service to our customers every day. Sterling Pharma Solutions is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief. Be caring. Be transparent. Be willing. Be reliable.

We are seeking an experienced and commercially minded Chief Information Officer (CIO) for our World Services division, to lead and govern a lean, high performing global IT function that delivers secure, reliable and business enabling technology services. About the role This is a senior leadership role accountable for overall IT strategy, operating model design, governance and performance. The CIO provides clear direction and oversight across Service Operations, Technical Operations, and Cybersecurity and Productivity Solutions Operations, ensuring technology services are aligned with business priorities, risk appetite and compliance obligations. Operating within a security first, cloud centric environment, the CIO ensures that IT delivers predictable, transparent and measurable outcomes, balancing operational stability with continuous improvement and transformation. The role acts as a trusted partner to senior business leadership, translating business strategy into a coherent technology roadmap while maintaining strong control, accountability and financial discipline. The CIO leads a small, highly skilled internal team augmented by managed service partners, ensuring that internal capability is focused on leadership, governance, architecture and assurance rather than commodity delivery. This role reports directly to the World Services Chief Operating Officer (COO) with a functional report through to the M+C Saatchi Group CIO. What you'll do IT leadership and strategy Define and own the World Services IT strategy aligned to business objectives, growth plans and risk appetite. Establish clear priorities, outcomes and success measures across all IT domains. Act as the senior information technology advisor to World Services leadership, providing clear, pragmatic guidance on technology decisions and trade offs. Work closely with peers and ensure strategic alignment. Operating model ownership Own and evolve the IT operating model, ensuring clear accountability across Service Operations, Technical Operations, and Cybersecurity and Productivity Solutions Operations. Chair and lead the IT Leadership Group, ensuring effective cross domain coordination, decision making and escalation. Ensure the operating model remains lean, scalable and fit for purpose as business needs evolve. Governance, risk and compliance Provide executive oversight of IT governance, risk management and compliance activities. Ensure alignment with recognised frameworks including ITIL, ISO27001, NIST , NIST , Essential 8 and Cyber Essentials Plus. Maintain executive visibility of risk, control effectiveness, audit readiness and remediation activities. Security and resilience Set clear expectations for a 'security by default' culture across all IT services and delivery activities. Ensure appropriate investment and prioritisation of cyber security, resilience, disaster recovery and business continuity capabilities. Act as the senior escalation point for major incidents and security events, ensuring effective communication and decision making . Service performance and accountability Hold domain leads accountable for service quality, availability, performance and user experience. Ensure clear metrics, reporting and transparency of IT performance to business stakeholders. Drive a culture of continuous improvement, automation and operational maturity. Technology roadmap and investment Own the end to end technology roadmap, ensuring alignment with business strategy and architectural principles. Approve major initiatives, investments and changes, balancing cost, risk, value and long term sustainability. Ensure technology spend is well governed, transparent and delivers measurable business value. Project and change oversight Provide executive sponsorship and oversight for IT projects and change programmes. Ensure project managers within IT are empowered to coordinate across World Services business units. Maintain visibility of delivery progress, risks and dependencies, intervening where required. Vendor and partner management Set strategy and governance for managed service providers and information technology partners. Ensure strong commercial management, performance oversight and accountability. Ensure internal teams remain focused on leadership, governance and value adding activities. Outcomes A secure, stable and predictable IT environment supporting global operations. Clear accountability and visibility across all IT domains. Strong alignment between information technology delivery, business priorities and information risk management. Consistent compliance with security and governance frameworks. A trusted, transparent IT function recognised as a business partner. A scalable operating model capable of supporting future growth and change. About you You are a senior information technology leader with experience operating at executive level within complex, securitised and highly regulated environments. You bring a strong balance of strategic vision, governance discipline and operational pragmatism. You are comfortable leading small, high impact teams, working with managed service partners and influencing senior stakeholders. You understand that effective IT leadership is about clarity, accountability and outcomes rather than scale. You'll bring with you experience and capabilities including: Proven experience as a CIO, IT Director or equivalent senior information technology leadership role. Strong understanding of IT operating models, service management and governance. Experience operating within fast paced regulated or security focused environments. Demonstrable knowledge of frameworks such as ITIL, ISO27001 and NIST 800-53 and 800-171. Experience overseeing cyber security, information security risk and compliance at executive level. Strong commercial acumen and experience governing technology spend and vendors. Excellent communication and stakeholder management skills. You're good at: Setting clear direction and expectations. Balancing risk, cost, security and business enablement. Holding leaders accountable while empowering them to deliver. Translating business strategy into actionable technology outcomes. Creating clarity, structure and focus in complex environments. WHAT YOU'LL GET A competitive salary and benefits package that includes 27 days holiday per year, pension contributions, private healthcare, discounted dental insurance, enhanced maternity/parental leave, plus a whole host of others including: Cultural stimulation allowance - £250 per person per year Half days off before bank holidays Emergency care days for dependants Up to 5 days volunteering leave per year to work for a registered charity Up to 10 days special emergency leave per year Season Ticket loan Payroll Giving Scheme Thursday drinks to unwind and socialize An annual Summer and Christmas party Our commitment to Diversity and Inclusion sees us offer inclusive bank holidays We also offer learning opportunities around D&I, targeted mentoring programmes and the opportunity to participate in several active Employee Led Networks and associated events. Finally, this role will be supported with all the necessary personal development required to set someone up for success. ABOUT M&C SAATCHI GROUP M&C Saatchi Group is a creative company that connects specialist expertise, fuelled by data, technology, and culture, to help clients navigate, create, and lead meaningful change. The Group operates across five core divisions: Connected Creativity; Passion Marketing; Global & Social Issues; Brand, Experience & Innovation; and Performance Media. Headquartered in London, operations span 23 countries with major hubs in the UK, Europe, US, Middle East & Africa, Asia and Australia. M&C Saatchi Group's two principles, Diversity of Thought and Brutal Simplicity of Thought, guide how they build teams and solve problems. M&C Saatchi Group is an Equal Opportunity Employer which does not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on talent and capability, without regard for any personal characteristics. All employee information is kept confidential according to General Data Protection Regulation (GDPR).

Commercial Account Handler / Broker Hertfordshire £45,000 Full Time A progressive commercial insurance broker is seeking an experienced Commercial Account Handler to join their growing team. This is a client-facing role managing a portfolio of SME and commercial clients (premiums up to £100,000), delivering high-quality broking services and supporting business growth. Key Responsibilities Manage your own renewal book of commercial clients from start to finish, identifying new business and cross-selling opportunities Prepare and deliver insurer risk presentations and negotiate appropriate cover Maintain strong client relationships and provide exceptional customer service Assist Account Executives with larger accounts and client reporting Ensure compliance with regulatory requirements in all client interactions Provide technical insurance advice across commercial combined, fleet, marine, professional indemnity, and Directors & Officers lines Handle claims efficiently and support clients throughout the process Requirements Minimum 3 years' experience in commercial insurance broking Strong technical knowledge across SME and commercial lines Experience managing renewals, risk assessment, and client relationships Excellent written and verbal communication skills Proficient in Microsoft Office; experience with Acturis desirable Cert CII qualified Personal Qualities Client-focused, motivated, and consistent in delivering high standards Innovative and forward-thinking with ideas to improve processes and growth Personable, organised, and able to manage workload effectively What's on offer Competitive salary package with company bonus scheme Fully funded CII exams and career development support Employee benefits including life assurance, income protection, health cash plan, and discounted gym memberships 25 days annual leave Friendly, professional, and supportive working environment This is an excellent opportunity for a motivated, experienced commercial account handler to join a growing broker and take ownership of a varied and high-profile client portfolio. Contact Expert Fatima Hammond, Consultant - London Market & South on or Email:

Receptionist The closing date is 12 April 2026 Apply for this job Job summary Local Care Direct is a non-profit Social Enterprise operating across 24 hours a day, 7 days a week, 365 days a year, to provide various primary and urgent health care services across West Yorkshire.We have part-time positions available for Receptionists Airedale Hospital.The Receptionist is responsible for the smooth running of the reception and waiting areas, dealing directly with patients and liaising with other members of the Local Care Direct team including health professionals and any external stakeholders.Hourly Rate: £12.71 in hours & £13.71 out of hours(In Hours = Monday to Friday 08.00 to 18.00 & Out of Hours = Monday to Friday 18.00 to 08.00 and all day Saturday Sunday)Location: Wharfedale General Hospital, Newall Carr Road, Otley, West Yorkshire, LS21 2LYShifts Available across a 4 week rolling Rota:Monday 18:15-23.14 WeeklyTuesday 13:00-18:14 WeeklyTuesday 13:00-18:14 Weeks 3&4Tuesday 18:15-23:14 WeeklyWednesday 07:45-12:59 Weeks 2&3Wednesday 13:00-18:14 Weeks 1,3&4Wednesday 13:00-18:14 WeeklyWednesday 18:15-23:14 Weeks 2&4Wednesday 18:15-23:14 WeeklyThursday 07:45-12:59 Weeks 1&3Thursday 13:00-18:14 - Weeks 1&2Thursday 13:00-18:14 WeeklyThursday 18:15-23:14 WeeklyThursday 18:15-23:14 WeeklyFriday 13:00-18:14 WeeklyFriday 18:15-23:14 WeeklySaturday 13:00-18:14 WeeklySaturday 18:15-23:14 WeeklySunday 18.15-23:14 Week 2Sunday 18:15-23:14 Weeks 2,3,&4 Main duties of the job The purpose of this role is to ensure patients using LCD services at the centre are dealt with in a professional, efficient and sensitive manner which enhances their experience of the centre, LCD services and the wider NHS.To achieve this, the receptionist be responsible for the smooth running of the reception and waiting areas, dealing directly with patients and liaising with other members of the LCD team including health professionals and any external stakeholders. About us We care about people at Local Care Direct. Together, we act with kindness & respect, fairness & consistency, and honesty & integrity. Every one of our values is essential, but our impact is greater when we use all of them together.Our purpose is to care for people.Established as a social enterprise in 2004 to deliver health services across West Yorkshire, our aim is to meet the needs and expectations of our patients, and our NHS and social care partners. Over the years, we have developed a broad range of services for patients across Yorkshire and the Humber including: a centralised contact centre, GP out of hours services, Urgent Treatment Centres, walk-in facilities, a dental assessment and booking service, as well as a number of bespoke services for our NHS clients.Benefits of working for Local Care Direct: Employee Assistance Programme Comprehensive Staff Training programme Modern working environment with a positive atmosphere NHS Pensions NHS Discounts (Blue light card) Various hours available in a 24 / 7 environment Support available 24 / 7 Health & Wellbeing group to support staff Supportive and Friendly teams Annual Awards to recognise staff and their contributions Job description Job responsibilities Job Purpose:The purpose of this role is to ensure patients using LCD services at the centre are dealt with in a professional, efficient and sensitive manner which enhances their experience of the centre, LCD services and the wider NHS.To achieve this, you will be responsible for the smooth running of the reception and waiting areas, dealing directly with patients and liaising with other members of the LCD team including health professionals and any external stakeholders.KEY PRINCIPLES1. Receive patients and visitors to the centre in a professional and courteos manner.2. Book patients onto SystmOne on arrival and show them to the waiting area.3. Monitoring patient flow and taking action where there are non-attendees and cancellations.4. Help patients who may be in an emotional state by providing information and reassurance as necessary, elevating issues to clinician on duty if appropriate.5. Assisting patients who have communication difficulties whilst at the centre and accessing support when identified such as Language Line or facilities for the hard of hearing.6. To actively promote equality for all patients.7. Deal with requests from patients and colleagues over the telephone in a timely and courteous manner.8. Maintain and re-order consumables for the reception and waiting areas.9. Take delivery of drugs and consumables from base location and ensure appropriate storage in a secure environment.10. Support the collation of Patient Satisfaction feedback and undertake surveys/audits as required using both manual and computerised data.11. Ensuring that the Reception and Waiting area is kept clean and tidy at all times.12. Ensuring that consulting rooms are equipped to agreed standards at all times and this is monitored in line with company policy via the LCD PCC check list, paying due adherence to Infection Prevention and Control guidelines.13. Completion of Handover report and LCD PCC check list each session.14. Contributes and makes suggestions for improving service provision.15. Assisting other members of the team in any tasks believed to be appropriate to your capability.16. Demonstrates duties to new starters.17. Completion of LCD PCC check lists.18. Supporting A & E Departments where agreements are in place.19. Follows local and organisational policies and procedures within role.20. Working to standard operating procedures at all times and in particular the Receptionist Standing Operating Procedure (SOP) and Controlled Drugs/Drugs (where held).21. Learn and understand National Quality Requirements specific to the Reception role and work with Management to achieve them.22. Knowledge of and adherence to standards as laid down by the Care Quality Commission.23. Act as ambassador for LCD at all times.24. Working flexibly to provide cover for colleagues when needed.25. Assisting in the implementation of any new measures deemed necessary by the Management or Executive.HEALTH, SAFETY & SECURITYTo report any accidents, complaints, defects in equipment, near misses and untoward incidents, following company procedures.Ensure compliance with Health and Safety at Work regulations.Ensure Health and Safety legislation and company policy is complied with at all times, including COSHH, Workplace Risk Assessment, manual handling and Control of Infection.Ensure compliance with Infection, Prevention and Control guidelines.COMMUNICATIONS & RELATIONSHIPSTo ensure agreed lines of communication and reporting are implemented within the team to support all employees understanding LCD business plans, objectives, priorities and changes.To promote effective cross-functional working and that the operational team supports the achievement of objectives, standards and protocols of other LCD areas.To attend internal and external meetings representing LCD and engaging in discussions appropriate to the role and level of the post.PATIENT CARETo ensure that the quality of patient care is firmly at the centre of the organisations objectives and vision.To ensure the management and monitoring of the highest standards or safety and quality in the delivery of healthcare and related services, and manage risk within Local Care Direct.FINANCIAL RESOURCESTo ensure financial policies and procedures are maintained and any relevant budgets are adhered to and that best value for money is achieved.CONFIDENTIALITYTo operate and ensure the team operates within information governance protocols and that business confidentiality is maintained at all times.TRAININGTo complete the defined company induction programme and core training for this role and mandatory refresher training thereafter and ensure that accurate records of training are maintained.INFECTION PREVENTION AND CONTROLHealthcare workers have a duty of care to patients and are expected to comply fully with the companies Infection Prevention and Control (IP&C) policies and attend/complete IP&C training, for personal and patient safety and for prevention of healthcare-associated infection (HCAI). Knowledge, skills and behaviour in the workplace should reflect this.SAFEGUARDINGIndividuals have a duty of care to children and vulnerable adults that they come into contact with whilst at work to safeguard and promote their welfare and to work to prevent, recognise, respond, appropriately refer and record potential neglect or abuse, adhering to the companys Safeguarding Children and Safeguarding Vulnerable Adults policies and procedures .MANAGING SELFEnsure that all Driver health and licence checks are complied with.Ensure that continual professional development is maintained and facilitates the ability to provide care to a high standard in a way that is both safe and cost effective.Ensure that mandatory training is up to date and participate in training as appropriate.Effectively utilise time management, organisational, co-ordination and if required - management skills.Identify own professional development needs through the Personal Development Review process (PDR).The main duties and responsibilities shown here are not exhaustive and the postholder will be expected to carry out any reasonable activities according to the needs of the business as directed by the line manager. Person Specification Knowledge Essential Fluent in English language. Good knowledge of Microsoft Office. Desirable Safeguarding. Conflict resolution strategies. Knowledge of SystmOne. Local Care Direct Services. . click apply for full job details

Receptionist - Airedale Hospital The closing date is 12 April 2026 Apply for this job Job summary Local Care Direct is a non profit Social Enterprise operating across 24 hours a day, 7 days a week, 365 days a year, to provide various primary and urgent health care services across West Yorkshire. We have part time positions available for Receptionists Airedale Hospital. Hourly Rate: £12.71 in hours & £13.71 out of hours (In Hours = Monday to Friday 08:00 to 18:00 & Out of Hours = Monday to Friday 18:00 to 08:00 and all day Saturday Sunday) Location: Wharfedale General Hospital, Newall Carr Road, Otley, West Yorkshire, LS21 2LY Shifts Available across a 4 week rolling Rota: Monday 18 14 Weekly Tuesday 13 14 Weekly Tuesday 13 14 Weeks 3&4 Tuesday 18 14 Weekly Wednesday 07 59 Weeks 2&3 Wednesday 13 14 Weeks 1,3&4 Wednesday 13 14 Weekly Wednesday 18 14 Weeks 2&4 Wednesday 18 14 Weekly Thursday 07 59 Weeks 1&3 Thursday 13 14 Weeks 1&2 Thursday 13 14 Weekly Thursday 18 14 Weekly Thursday 18 14 Weekly Friday 13 14 Weekly Friday 18 14 Weekly Saturday 13 14 Weekly Saturday 18 14 Weekly Sunday 18 14 Week 2 Sunday 18 14 Weeks 2,3,&4 Main duties of the job The purpose of this role is to ensure patients using LCD services at the centre are dealt with in a professional, efficient and sensitive manner which enhances their experience of the centre, LCD services and the wider NHS. To achieve this, the receptionist be responsible for the smooth running of the reception and waiting areas, dealing directly with patients and liaising with other members of the LCD team including health professionals and any external stakeholders. About us We care about people at Local Care Direct. Together, we act with kindness & respect, fairness & consistency, and honesty & integrity. Every one of our values is essential, but our impact is greater when we use all of them together. Our purpose is to care for people. Established as a social enterprise in 2004 to deliver health services across West Yorkshire, our aim is to meet the needs and expectations of our patients, and our NHS and social care partners. Over the years, we have developed a broad range of services for patients across Yorkshire and the Humber including: a centralised contact centre, GP out of hours services, Urgent Treatment Centres, walk in facilities, a dental assessment and booking service, as well as a number of bespoke services for our NHS clients. Benefits of working for Local Care Direct Employee Assistance Programme Comprehensive Staff Training programme Modern working environment with a positive atmosphere NHS Pensions NHS Discounts (Blue light card) Various hours available in a 24/7 environment Support available 24/7 Health & Wellbeing group to support staff Supportive and Friendly teams Annual Awards to recognise staff and their contributions Job description Job responsibilities Job Purpose: The purpose of this role is to ensure patients using LCD services at the centre are dealt with in a professional, efficient and sensitive manner which enhances their experience of the centre, LCD services and the wider NHS. To achieve this, you will be responsible for the smooth running of the reception and waiting areas, dealing directly with patients and liaising with other members of the LCD team including health professionals and any external stakeholders. Key Principles Receive patients and visitors to the centre in a professional and courteous manner. Book patients onto SystmOne on arrival and show them to the waiting area. Monitor patient flow and take action where there are non attendees and cancellations. Help patients who may be in an emotional state by providing information and reassurance as necessary, elevating issues to clinician on duty if appropriate. Assist patients who have communication difficulties whilst at the centre and access support when identified such as Language Line or facilities for the hard of hearing. Actively promote equality for all patients. Deal with requests from patients and colleagues over the telephone in a timely and courteous manner. Maintain and re-order consumables for the reception and waiting areas. Take delivery of drugs and consumables from base location and ensure appropriate storage in a secure environment. Support the collation of Patient Satisfaction feedback and undertake surveys/audits as required using both manual and computerised data. Ensure the Reception and Waiting area is kept clean and tidy at all times. Ensure consulting rooms are equipped to agreed standards at all times and this is monitored in line with company policy via the LCD PCC check list, paying due adherence to Infection Prevention and Control guidelines. Complete Handover report and LCD PCC check list each session. Contribute and make suggestions for improving service provision. Assist other members of the team in any tasks believed to be appropriate to your capability. Demonstrate duties to new starters. Complete LCD PCC check lists. Support A & E Departments where agreements are in place. Follow local and organisational policies and procedures within role. Work to standard operating procedures at all times and in particular the Receptionist Standing Operating Procedure (SOP) and Controlled Drugs/Drugs (where held). Learn and understand National Quality Requirements specific to the Reception role and work with Management to achieve them. Knowledge of and adherence to standards as laid down by the Care Quality Commission. Act as ambassador for LCD at all times. Work flexibly to provide cover for colleagues when needed. Assist in the implementation of any new measures deemed necessary by the Management or Executive. Health, Safety & Security Report any accidents, complaints, defects in equipment, near misses and untoward incidents, following company procedures. Ensure compliance with Health and Safety at Work regulations, Health and Safety legislation and company policy at all times, including COSHH, Workplace Risk Assessment, manual handling and Control of Infection. Ensure compliance with Infection, Prevention and Control guidelines. Communications & Relationships Ensure agreed lines of communication and reporting are implemented within the team to support all employees understanding LCD business plans, objectives, priorities and changes. Promote effective cross functional working and that the operational team supports the achievement of objectives, standards and protocols of other LCD areas. Attend internal and external meetings representing LCD and engaging in discussions appropriate to the role and level of the post. Patient Care Ensure that the quality of patient care is firmly at the centre of the organisations objectives and vision. Ensure the management and monitoring of the highest standards or safety and quality in the delivery of healthcare and related services, and manage risk within Local Care Direct. Financial Resources Ensure financial policies and procedures are maintained and any relevant budgets are adhered to and that best value for money is achieved. Confidentiality Operate and ensure the team operates within information governance protocols and that business confidentiality is maintained at all times. Training Complete the defined company induction programme and core training for this role and mandatory refresher training thereafter and ensure that accurate records of training are maintained. Infection Prevention and Control Healthcare workers have a duty of care to patients and are expected to comply fully with the companies Infection Prevention and Control (IP&C) policies and attend/complete IP&C training, for personal and patient safety and for prevention of healthcare associated infection (HCAI). Knowledge, skills and behaviour in the workplace should reflect this. Safeguarding Individuals have a duty of care to children and vulnerable adults that they come into contact with whilst at work to safeguard and promote their welfare and to work to prevent, recognise, respond, appropriately refer and record potential neglect or abuse, adhering to the companys Safeguarding Children and Safeguarding Vulnerable Adults policies and procedures. Managing Self Ensure that all Driver health and licence checks are complied with. Ensure that continual professional development is maintained and facilitates the ability to provide care to a high standard in a way that is both safe and cost effective. Ensure that mandatory training is up to date and participate in training as appropriate. Effectively utilise time management, organisational, co ordination and if required - management skills. Identify own professional development needs through the Personal Development Review process (PDR). The main duties and responsibilities shown here are not exhaustive and the postholder will be expected to carry out any reasonable activities according to the needs of the business as directed by the line manager. Person Specification Knowledge (Essential) Fluent in English language. Good knowledge of Microsoft Office click apply for full job details