REGIONAL DIRECTOR - BUILDING SURVEYING • SRVO • £Competitive, aligned to experience • Hybrid Midlands / North ROLE OVERVIEW This role is for an experienced MRICS qualified Chartered Surveyor ready to lead a regional Building Surveying function within a growing consultancy. You will manage and develop a Midlands / North based team delivering consultancy services across residential and commercial portfolios. The role combines technical authority, team leadership and commercial accountability. You will lead from the front across major works, compliance led instructions and advisory services, shaping team performance, client relationships and regional growth with clear responsibility for fee income and profitability. ROLE EXPECTATIONS You will lead and motivate a team of Building Surveyors, ensuring consistent technical standards, delivery quality and commercial efficiency. You will take ownership of recruitment, mentoring, utilisation and growth planning. Alongside leadership duties, you will continue to deliver senior level technical work and maintain strong client relationships. You will actively support business development and promote departmental services across the wider group. WHAT SUCCESS LOOKS LIKE You'll be successful in this role if: You build and retain a high performing surveying team The region delivers strong fee income and profitability Client relationships are strengthened and new work is secured Technical standards remain robust across complex instructions You contribute strategically to regional and national growth HOW YOU'LL SPEND MOST OF YOUR TIME Most weeks, you'll be: Managing and developing a team of Building Surveyors Acting as Project Manager and Contract Administrator on projects typically ranging from £50k to £3m+ Providing authoritative advice on building defects and construction issues Preparing Planned Preventative Maintenance and lifecycle reports Undertaking reinstatement cost assessments and condition surveys Completing Building Height Surveys and Building Safety Act related reporting Acting as Principal Designer under CDM Regulations Overseeing major works and remediation projects Preparing Schedules of Dilapidations and negotiating claims Driving business development and supporting recruitment of junior staff and APC candidates You will work in a hybrid way, balancing leadership, client engagement, site inspections and office collaboration. WHO THIS ROLE IS FOR This role suits someone who: Is MRICS qualified with 5+ years PQE Has experience leading or managing a surveying team Is commercially minded and motivated by growth Has strong technical knowledge across construction and building pathology Is confident developing and maintaining client relationships Holds a full clean UK driving licence and can travel as required EXPERIENCE THAT HELPS Experience within residential property management Experience acting as Principal Designer under CDM Regulations Experience delivering Building Safety Act and Higher Risk Building instructions Experience monitoring major remediation or compliance projects Strong client facing communication skills Experience mentoring APC candidates AutoCAD capability is advantageous WHAT WE OFFER Competitive salary aligned to experience Discretionary bonus Hybrid and flexible working 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Pension scheme and employee assistance programme Employee referral scheme Discounts across travel, retail, fitness and entertainment You'll also benefit from a senior environment where you are trusted to manage your workload professionally, supported by experienced Directors, and given the tools and backing to deliver high-quality work without unnecessary bureaucracy. ABOUT SRVO SRVO is a Chartered Surveying and Property Consultancy delivering building surveying, project and consultancy services across the UK. We work across both commercial and residential sectors and have built a strong reputation through long-standing client relationships, technically robust delivery and a practical approach to problem solving. Our mission is to transform the property landscape with safe and sustainable solutions. As part of the Odevo Group, SRVO combines the agility and expertise of a specialist consultancy with the stability, scale and long-term investment of a wider group. We set our people up to succeed through the right tools, technology and support, alongside clear development pathways and an environment where wellbeing is genuinely prioritised. HOW WE HIRE Initial conversation with our talent team Interview focused on leadership, commercial capability and technical authority We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence will be required. A full, clean UK driving licence is essential. Appointment is subject to a valid DBS check and CSCS card or willingness to obtain.
Apr 07, 2026
Full time
REGIONAL DIRECTOR - BUILDING SURVEYING • SRVO • £Competitive, aligned to experience • Hybrid Midlands / North ROLE OVERVIEW This role is for an experienced MRICS qualified Chartered Surveyor ready to lead a regional Building Surveying function within a growing consultancy. You will manage and develop a Midlands / North based team delivering consultancy services across residential and commercial portfolios. The role combines technical authority, team leadership and commercial accountability. You will lead from the front across major works, compliance led instructions and advisory services, shaping team performance, client relationships and regional growth with clear responsibility for fee income and profitability. ROLE EXPECTATIONS You will lead and motivate a team of Building Surveyors, ensuring consistent technical standards, delivery quality and commercial efficiency. You will take ownership of recruitment, mentoring, utilisation and growth planning. Alongside leadership duties, you will continue to deliver senior level technical work and maintain strong client relationships. You will actively support business development and promote departmental services across the wider group. WHAT SUCCESS LOOKS LIKE You'll be successful in this role if: You build and retain a high performing surveying team The region delivers strong fee income and profitability Client relationships are strengthened and new work is secured Technical standards remain robust across complex instructions You contribute strategically to regional and national growth HOW YOU'LL SPEND MOST OF YOUR TIME Most weeks, you'll be: Managing and developing a team of Building Surveyors Acting as Project Manager and Contract Administrator on projects typically ranging from £50k to £3m+ Providing authoritative advice on building defects and construction issues Preparing Planned Preventative Maintenance and lifecycle reports Undertaking reinstatement cost assessments and condition surveys Completing Building Height Surveys and Building Safety Act related reporting Acting as Principal Designer under CDM Regulations Overseeing major works and remediation projects Preparing Schedules of Dilapidations and negotiating claims Driving business development and supporting recruitment of junior staff and APC candidates You will work in a hybrid way, balancing leadership, client engagement, site inspections and office collaboration. WHO THIS ROLE IS FOR This role suits someone who: Is MRICS qualified with 5+ years PQE Has experience leading or managing a surveying team Is commercially minded and motivated by growth Has strong technical knowledge across construction and building pathology Is confident developing and maintaining client relationships Holds a full clean UK driving licence and can travel as required EXPERIENCE THAT HELPS Experience within residential property management Experience acting as Principal Designer under CDM Regulations Experience delivering Building Safety Act and Higher Risk Building instructions Experience monitoring major remediation or compliance projects Strong client facing communication skills Experience mentoring APC candidates AutoCAD capability is advantageous WHAT WE OFFER Competitive salary aligned to experience Discretionary bonus Hybrid and flexible working 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Pension scheme and employee assistance programme Employee referral scheme Discounts across travel, retail, fitness and entertainment You'll also benefit from a senior environment where you are trusted to manage your workload professionally, supported by experienced Directors, and given the tools and backing to deliver high-quality work without unnecessary bureaucracy. ABOUT SRVO SRVO is a Chartered Surveying and Property Consultancy delivering building surveying, project and consultancy services across the UK. We work across both commercial and residential sectors and have built a strong reputation through long-standing client relationships, technically robust delivery and a practical approach to problem solving. Our mission is to transform the property landscape with safe and sustainable solutions. As part of the Odevo Group, SRVO combines the agility and expertise of a specialist consultancy with the stability, scale and long-term investment of a wider group. We set our people up to succeed through the right tools, technology and support, alongside clear development pathways and an environment where wellbeing is genuinely prioritised. HOW WE HIRE Initial conversation with our talent team Interview focused on leadership, commercial capability and technical authority We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence will be required. A full, clean UK driving licence is essential. Appointment is subject to a valid DBS check and CSCS card or willingness to obtain.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 07, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 07, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 07, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Randstad Construction & Property
Bristol, Somerset
We are recruiting a Senior Quantity Surveyor for one of the largest and most successful privately-owned construction and development groups in the UK. They pride themselves on "family feel" culture, underpinned by a massive scale of operation and a debt-free financial standing. The Bristol team is expanding, and are looking for someone who thrives on autonomy, technical challenge, and delivering excellence. Your Role As a Senior QS, you won't just be "crunching numbers." You will be the commercial heartbeat of your assigned projects-typically ranging from £10m to £70m+ across sectors including commercial, education, industrial, and student accommodation in both new build and cut and carve. Key Responsibilities: Commercial Management: Oversee the financial performance of major projects from inception to final account. Procurement: Manage subcontract procurement, ensuring robust scopes of work and competitive pricing. Risk & Opportunity: Identify commercial risks early and develop mitigation strategies while maximizing project margins. Reporting: Deliver accurate monthly CVRs (Cost Value Reconciliations) and financial forecasts to the Commercial Manager. Mentorship: Provide guidance and leadership to Assistant and Trainee Surveyors within the project team. What They are Looking For They value technical expertise, but we value integrity and proactive problem-solving more. Experience: Proven track record as a Lead or Senior QS within a Tier 1 or major Tier 2 main contractor. Project History: Experience managing design & build (D&B) contracts is essential. Qualifications: A degree in Quantity Surveying or a related discipline. RICS/ICES membership is a plus but not a dealbreaker. Local Knowledge: A strong understanding of the South West supply chain and market conditions. Drive: Someone who takes ownership of their project and isn't afraid to challenge the status quo to get the best result. The Company. Stability: They have an incredibly strong pipeline of work through to 2030 and a reputation for repeat business. Growth: They offer a clear pathway to Commercial Management for those who perform. The Package: Highly competitive base salary. Company car or generous car allowance. Enhanced pension scheme and private healthcare. Discretionary annual bonus. The chance to work with a team that actually enjoys what they do. They initial scheme is a £30 million cut and carve project in central Bristol and has just been awarded so you would be able to get involve dion the procurement of the initial packages and have a head start. If the role and company are of interest please apply online or look me upo on LinkedIn and give me a call. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Apr 07, 2026
Full time
We are recruiting a Senior Quantity Surveyor for one of the largest and most successful privately-owned construction and development groups in the UK. They pride themselves on "family feel" culture, underpinned by a massive scale of operation and a debt-free financial standing. The Bristol team is expanding, and are looking for someone who thrives on autonomy, technical challenge, and delivering excellence. Your Role As a Senior QS, you won't just be "crunching numbers." You will be the commercial heartbeat of your assigned projects-typically ranging from £10m to £70m+ across sectors including commercial, education, industrial, and student accommodation in both new build and cut and carve. Key Responsibilities: Commercial Management: Oversee the financial performance of major projects from inception to final account. Procurement: Manage subcontract procurement, ensuring robust scopes of work and competitive pricing. Risk & Opportunity: Identify commercial risks early and develop mitigation strategies while maximizing project margins. Reporting: Deliver accurate monthly CVRs (Cost Value Reconciliations) and financial forecasts to the Commercial Manager. Mentorship: Provide guidance and leadership to Assistant and Trainee Surveyors within the project team. What They are Looking For They value technical expertise, but we value integrity and proactive problem-solving more. Experience: Proven track record as a Lead or Senior QS within a Tier 1 or major Tier 2 main contractor. Project History: Experience managing design & build (D&B) contracts is essential. Qualifications: A degree in Quantity Surveying or a related discipline. RICS/ICES membership is a plus but not a dealbreaker. Local Knowledge: A strong understanding of the South West supply chain and market conditions. Drive: Someone who takes ownership of their project and isn't afraid to challenge the status quo to get the best result. The Company. Stability: They have an incredibly strong pipeline of work through to 2030 and a reputation for repeat business. Growth: They offer a clear pathway to Commercial Management for those who perform. The Package: Highly competitive base salary. Company car or generous car allowance. Enhanced pension scheme and private healthcare. Discretionary annual bonus. The chance to work with a team that actually enjoys what they do. They initial scheme is a £30 million cut and carve project in central Bristol and has just been awarded so you would be able to get involve dion the procurement of the initial packages and have a head start. If the role and company are of interest please apply online or look me upo on LinkedIn and give me a call. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 07, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Pertemps Network Group are delighted to be assisting a reputable housing provider in the search for an experienced and driven Housing Manager to join their Neighbourhood Services Team. This is an exciting opportunity for a strong leader with a proven background in social housing, tenancy management, and neighbourhood services. The successful postholder will oversee a team of Housing Officers and Housing Assistants, ensuring the delivery of a high-quality, resident-focused housing management service across local communities. Working Pattern: Fully Site Based Location: London Rate: 280-300 Umbrella The Role The Housing Manager will lead and develop a high-performing team, ensuring excellent service delivery across tenancy management, neighbourhood improvements, ASB casework, voids and lettings, estate inspections, and safeguarding. Key responsibilities include: Leading, motivating, and developing a team of Housing Officers and Assistants to deliver a value-for-money neighbourhood service. Implementing the organisation's neighbourhood services business plan and contributing to budget management. Ensuring compliance with tenancy agreements, taking proactive steps to minimise breaches and improve resident satisfaction. Overseeing quarterly estate inspections, working collaboratively with repairs and estate services. Managing the voids and lettings process, ensuring properties are turned around efficiently and income is maximised. Delivering an effective approach to anti-social behaviour through decisive case management and partnership working. Ensuring responsive, victim-centred action on domestic abuse cases. Representing Housing Services at court, case conferences, and multi-agency meetings. Building strong stakeholder relationships across partner organisations, resident groups, community agencies, and internal teams. Analysing service performance, KPI data, and developing strategies for continuous improvement. Championing equality, diversity, and inclusion across service delivery. Supporting emergency planning, service continuity and the council's safeguarding responsibilities. About You We are seeking a confident and capable leader with experience in social housing and neighbourhood management. You will ideally bring: Experience managing teams in a housing management or neighbourhood services environment. Strong knowledge of housing legislation, tenancy management, and social housing regulatory frameworks. A track record of delivering service improvement, driving performance, and managing change. Experience handling complex ASB cases, complaints, safeguarding concerns, and multi-agency working. Excellent communication, influencing, and relationship-building skills. Ability to analyse data, manage budgets, and contribute to strategic planning. Strong organisational skills with the ability to prioritise competing demands. A commitment to equality, diversity, and delivering exceptional customer service. Why Apply? Join a respected and community-focused housing provider Lead a passionate team committed to improving local neighbourhoods Make a real impact on residents' quality of life Excellent opportunity for professional growth and development How to Apply If you are an experienced housing management professional looking for your next step, we would love to hear from you. Apply today via Pertemps Network Group and take the next step in your housing career.
Apr 07, 2026
Seasonal
Pertemps Network Group are delighted to be assisting a reputable housing provider in the search for an experienced and driven Housing Manager to join their Neighbourhood Services Team. This is an exciting opportunity for a strong leader with a proven background in social housing, tenancy management, and neighbourhood services. The successful postholder will oversee a team of Housing Officers and Housing Assistants, ensuring the delivery of a high-quality, resident-focused housing management service across local communities. Working Pattern: Fully Site Based Location: London Rate: 280-300 Umbrella The Role The Housing Manager will lead and develop a high-performing team, ensuring excellent service delivery across tenancy management, neighbourhood improvements, ASB casework, voids and lettings, estate inspections, and safeguarding. Key responsibilities include: Leading, motivating, and developing a team of Housing Officers and Assistants to deliver a value-for-money neighbourhood service. Implementing the organisation's neighbourhood services business plan and contributing to budget management. Ensuring compliance with tenancy agreements, taking proactive steps to minimise breaches and improve resident satisfaction. Overseeing quarterly estate inspections, working collaboratively with repairs and estate services. Managing the voids and lettings process, ensuring properties are turned around efficiently and income is maximised. Delivering an effective approach to anti-social behaviour through decisive case management and partnership working. Ensuring responsive, victim-centred action on domestic abuse cases. Representing Housing Services at court, case conferences, and multi-agency meetings. Building strong stakeholder relationships across partner organisations, resident groups, community agencies, and internal teams. Analysing service performance, KPI data, and developing strategies for continuous improvement. Championing equality, diversity, and inclusion across service delivery. Supporting emergency planning, service continuity and the council's safeguarding responsibilities. About You We are seeking a confident and capable leader with experience in social housing and neighbourhood management. You will ideally bring: Experience managing teams in a housing management or neighbourhood services environment. Strong knowledge of housing legislation, tenancy management, and social housing regulatory frameworks. A track record of delivering service improvement, driving performance, and managing change. Experience handling complex ASB cases, complaints, safeguarding concerns, and multi-agency working. Excellent communication, influencing, and relationship-building skills. Ability to analyse data, manage budgets, and contribute to strategic planning. Strong organisational skills with the ability to prioritise competing demands. A commitment to equality, diversity, and delivering exceptional customer service. Why Apply? Join a respected and community-focused housing provider Lead a passionate team committed to improving local neighbourhoods Make a real impact on residents' quality of life Excellent opportunity for professional growth and development How to Apply If you are an experienced housing management professional looking for your next step, we would love to hear from you. Apply today via Pertemps Network Group and take the next step in your housing career.
Property Manager / Lettings Administrator Worcester Salary: Up to £30,000 per annum (DOE) An excellent opportunity has arisen for an experienced Property Manager or Lettings Administrator to join a well-established growing independent Estate Agency based in Worcester. This is a great role for a highly organised and customer-focused individual looking to join a busy and supportive team. The Role As a Property Manager/ Lettings Administrator, you will be responsible for overseeing a portfolio of residential properties, ensuring both landlords and tenants receive a high level of service. You will handle day-to-day property management duties while ensuring all maintenance, communication and compliance matters are dealt with efficiently. What s on Offer Salary up to £30,000 negotiable depending on experience Opportunity to join a friendly, independent agency Supportive working environment with career development potential Key Responsibilities Managing enquiries from landlords and tenants via phone and email Handling rent arrears and maintaining clear communication with tenants and landlords Coordinating and managing property maintenance issues, liaising with contractors to ensure timely resolution Obtaining contractor quotes and gaining landlord approval for works Arranging and overseeing property inventories Managing tenancy renewals to minimise void periods Ensuring all processes are completed in line with current compliance and legislation About You Previous experience in Property Management or Lettings is essential Strong customer service and communication skills Highly organised with the ability to manage multiple tasks and deadlines Proactive problem-solver with excellent attention to detail Full UK driving licence required If you have the relevant Property Management or Lettings experience and would like to find out more, please apply with your CV. Alcea Consultancy are acting as an employment business/agency in relation to this vacancy. Applicants must have the right to live and work in the UK.
Apr 07, 2026
Full time
Property Manager / Lettings Administrator Worcester Salary: Up to £30,000 per annum (DOE) An excellent opportunity has arisen for an experienced Property Manager or Lettings Administrator to join a well-established growing independent Estate Agency based in Worcester. This is a great role for a highly organised and customer-focused individual looking to join a busy and supportive team. The Role As a Property Manager/ Lettings Administrator, you will be responsible for overseeing a portfolio of residential properties, ensuring both landlords and tenants receive a high level of service. You will handle day-to-day property management duties while ensuring all maintenance, communication and compliance matters are dealt with efficiently. What s on Offer Salary up to £30,000 negotiable depending on experience Opportunity to join a friendly, independent agency Supportive working environment with career development potential Key Responsibilities Managing enquiries from landlords and tenants via phone and email Handling rent arrears and maintaining clear communication with tenants and landlords Coordinating and managing property maintenance issues, liaising with contractors to ensure timely resolution Obtaining contractor quotes and gaining landlord approval for works Arranging and overseeing property inventories Managing tenancy renewals to minimise void periods Ensuring all processes are completed in line with current compliance and legislation About You Previous experience in Property Management or Lettings is essential Strong customer service and communication skills Highly organised with the ability to manage multiple tasks and deadlines Proactive problem-solver with excellent attention to detail Full UK driving licence required If you have the relevant Property Management or Lettings experience and would like to find out more, please apply with your CV. Alcea Consultancy are acting as an employment business/agency in relation to this vacancy. Applicants must have the right to live and work in the UK.
Trainee Account Manager Our client brings businesses together with communications tech in new and unexpected ways, making their clients more accessible, more productive and more profitable. Working primarily with mid to large-sized UK enterprises, they're recognised leaders within their space. In the last year they've experienced an exciting period of growth and have doubled in size, creating lots of opportunities! You'll join a team where there is a great scope for progression, from Trainee to Senior Account Manager and perhaps even a business leader with us in the future! Trainee Account Manager Package: A competitive basic salary of £26k Y1 OTE of £26k! Comprehensive support and training - both internal and external Excellent scope for progression, earning potential, professional and personal development Regular socials in a welcoming, inclusive atmosphere and regular charity events Incentive company holidays in the snow and sun! Lucrative incentive and bonus schemes Pension Trainee Account Manager Role: Obtain a comprehensive working knowledge of their offering and the marketplace they operate within Support senior account managers with up and cross selling into larger accounts Independently manage and sell to lower spend accounts Develop relationships, rapport and new streams of business with new clients via prospecting, LinkedIn and strategic e-mails Develop an understanding of their customers, their needs and sell back to them articulately with the correct solution After 9-12 months, you'll start going out and meeting clients on a face to face basis - directly engaging with customers and taking ultimate responsibility for business relationships Trainee Account Manager Requirements: Educated to degree level Possess exceptional communication and interpersonal skills Strong commercial awareness Self-motivated, with a strong desire to succeed Ambitious and determined Candidates must be eligible to live and work in the UK. Pareto values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
Apr 07, 2026
Full time
Trainee Account Manager Our client brings businesses together with communications tech in new and unexpected ways, making their clients more accessible, more productive and more profitable. Working primarily with mid to large-sized UK enterprises, they're recognised leaders within their space. In the last year they've experienced an exciting period of growth and have doubled in size, creating lots of opportunities! You'll join a team where there is a great scope for progression, from Trainee to Senior Account Manager and perhaps even a business leader with us in the future! Trainee Account Manager Package: A competitive basic salary of £26k Y1 OTE of £26k! Comprehensive support and training - both internal and external Excellent scope for progression, earning potential, professional and personal development Regular socials in a welcoming, inclusive atmosphere and regular charity events Incentive company holidays in the snow and sun! Lucrative incentive and bonus schemes Pension Trainee Account Manager Role: Obtain a comprehensive working knowledge of their offering and the marketplace they operate within Support senior account managers with up and cross selling into larger accounts Independently manage and sell to lower spend accounts Develop relationships, rapport and new streams of business with new clients via prospecting, LinkedIn and strategic e-mails Develop an understanding of their customers, their needs and sell back to them articulately with the correct solution After 9-12 months, you'll start going out and meeting clients on a face to face basis - directly engaging with customers and taking ultimate responsibility for business relationships Trainee Account Manager Requirements: Educated to degree level Possess exceptional communication and interpersonal skills Strong commercial awareness Self-motivated, with a strong desire to succeed Ambitious and determined Candidates must be eligible to live and work in the UK. Pareto values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 07, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 07, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Overview Team LeaderAs a Team Leader you will be the strong right arm to your store manager and empowered to run the unit like its yours. The role is simple, to be an enthusiastic leader and brand ambassador to work within the nations favourite coffee shop, serving coffee, tea and specialty beverages whilst delivering exceptional service as we transform the UKs rest stop experience.A bit about the roleAs a Team Leader, youll have your first taste of leadership responsibility, accountability and autonomy. Youll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, youll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do. What's involved? Taking the lead on shifts to support your colleagues in delivering unbeatable experiences Making the most of peoples talents theyre in the right place to maximise sales Training and accrediting new Baristas Getting familiar with new recipes and ranges, and sharing the exciting news with the team Driving high standards every time, whether thats through the quality of an espresso or monthly coffee excellence scores Becoming a brand ambassador and helping us shine A bit about you A passion for coffee and people is just the start of what were looking for. What else makes a great Team Leader? Reliability to open and close the store safely and on time Team leadership experience in a buzzing environment Ability to take on shared responsibility whilst on shift and support team members A love of turning knowledge and know-how into hot ideas to help your store succeed Willingness to learn and be bold, brave and action-orientated Flexible approach and can-do attitude, as each day offers exciting new challenges What we can offer We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: £27,700 - £28,850 per annual 40 hours per week Annual bonus up to £3,445pa Up to 60% colleague discount across our franchise partner brands Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance Fantastic development opportunities including funded qualifications leading to the next step in your career being a Site Operations Manager And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education. A bit about us Were Moto, were the future of motorway rest stops and we want you to be part of that future. A role at the UKs largest motorway services operator means being part of an ambitious and supportive organisation who have been brightening peoples journeys through life for nearly 60 years. We dont just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, were also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.Working for moto is truly amazing, but dont just take our word for it, weve been recognised in the Sunday Times Best Places to Work in 2024 and 2025! This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
Apr 07, 2026
Full time
Overview Team LeaderAs a Team Leader you will be the strong right arm to your store manager and empowered to run the unit like its yours. The role is simple, to be an enthusiastic leader and brand ambassador to work within the nations favourite coffee shop, serving coffee, tea and specialty beverages whilst delivering exceptional service as we transform the UKs rest stop experience.A bit about the roleAs a Team Leader, youll have your first taste of leadership responsibility, accountability and autonomy. Youll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, youll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do. What's involved? Taking the lead on shifts to support your colleagues in delivering unbeatable experiences Making the most of peoples talents theyre in the right place to maximise sales Training and accrediting new Baristas Getting familiar with new recipes and ranges, and sharing the exciting news with the team Driving high standards every time, whether thats through the quality of an espresso or monthly coffee excellence scores Becoming a brand ambassador and helping us shine A bit about you A passion for coffee and people is just the start of what were looking for. What else makes a great Team Leader? Reliability to open and close the store safely and on time Team leadership experience in a buzzing environment Ability to take on shared responsibility whilst on shift and support team members A love of turning knowledge and know-how into hot ideas to help your store succeed Willingness to learn and be bold, brave and action-orientated Flexible approach and can-do attitude, as each day offers exciting new challenges What we can offer We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: £27,700 - £28,850 per annual 40 hours per week Annual bonus up to £3,445pa Up to 60% colleague discount across our franchise partner brands Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance Fantastic development opportunities including funded qualifications leading to the next step in your career being a Site Operations Manager And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education. A bit about us Were Moto, were the future of motorway rest stops and we want you to be part of that future. A role at the UKs largest motorway services operator means being part of an ambitious and supportive organisation who have been brightening peoples journeys through life for nearly 60 years. We dont just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, were also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.Working for moto is truly amazing, but dont just take our word for it, weve been recognised in the Sunday Times Best Places to Work in 2024 and 2025! This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
Salary: To £60k + health + wellbeing benefits per year Bid Manager - Defence / Tender Leadership £60,000 Bristol / London / Birmingham / Manchester (Hybrid 2 days office-based) Ahigh-impact Bid Manager role at the heart of the UK defence sector. You'll lead major bid and tender submissions for a top-tier engineering and consultancy business, working with government organisations and tier-one defence contractors. Your chance to drive high-profile defence projects, coordinating technical experts, consultants, and business development teams to deliver winning proposals. AsBid Manager, you will: Lead +coordinate bid and tender teams, ensuring submissions are delivered on time, on budget, and fully compliant Manage full bid lifecycle-from early engagement and client information capture, through PQQ, ITT, interviews, and contract award Develop and drive win strategies, identifying customer needs, pricing requirements, and solution opportunities Act as central point of coordination across stakeholders, technical experts, and delivery teams Maintain accurate CRM records and support continuous improvement of bid and tender processes This is a hands-on manager role-you will oversee the full end-to-end bid process rather than focus solely on writing content. You'll thrive in this role if you have: Proven experience as a Bid Manager, managing complex bid and tender submissions Project management, stakeholder coordination, and governance skills Excellent commercial awareness and attention to detail Experience within defence, government,regulated or technical sectors would be useful but not necessary Work on high-profile defence bids with major UK and international clients, in a collaborative, process-driven tender environment with clear career progression. Influence bid strategy, processes, and capability development across the business, while enjoying hybrid working across multiple UK locations. If you are a Bid Manager who thrives in a structured environment, coordinating teams to deliver winning proposals, this is your opportunity to make a tangible impact. By submitting your details you agree to our T&Cs
Apr 07, 2026
Full time
Salary: To £60k + health + wellbeing benefits per year Bid Manager - Defence / Tender Leadership £60,000 Bristol / London / Birmingham / Manchester (Hybrid 2 days office-based) Ahigh-impact Bid Manager role at the heart of the UK defence sector. You'll lead major bid and tender submissions for a top-tier engineering and consultancy business, working with government organisations and tier-one defence contractors. Your chance to drive high-profile defence projects, coordinating technical experts, consultants, and business development teams to deliver winning proposals. AsBid Manager, you will: Lead +coordinate bid and tender teams, ensuring submissions are delivered on time, on budget, and fully compliant Manage full bid lifecycle-from early engagement and client information capture, through PQQ, ITT, interviews, and contract award Develop and drive win strategies, identifying customer needs, pricing requirements, and solution opportunities Act as central point of coordination across stakeholders, technical experts, and delivery teams Maintain accurate CRM records and support continuous improvement of bid and tender processes This is a hands-on manager role-you will oversee the full end-to-end bid process rather than focus solely on writing content. You'll thrive in this role if you have: Proven experience as a Bid Manager, managing complex bid and tender submissions Project management, stakeholder coordination, and governance skills Excellent commercial awareness and attention to detail Experience within defence, government,regulated or technical sectors would be useful but not necessary Work on high-profile defence bids with major UK and international clients, in a collaborative, process-driven tender environment with clear career progression. Influence bid strategy, processes, and capability development across the business, while enjoying hybrid working across multiple UK locations. If you are a Bid Manager who thrives in a structured environment, coordinating teams to deliver winning proposals, this is your opportunity to make a tangible impact. By submitting your details you agree to our T&Cs
Role: Business Development Manager Hours: Full time Monday to Friday 9am until 5pm with half hour lunch Location: Shirley Solihull B90 Salary: Up to £45,000 plus 1% contract sales commission Benefits: Commission, gym membership, high street retail discount scheme, pension, free parking We are working on behalf of our client who is seeking an experienced Business Development Manager to be responsible for the continued growth and success of this award-winning business. This exciting role offers an amazing opportunity for an ambitious BDM to have the freedom to generate business nationally and across any industry sectors. As Business Development Manager , you will take ownership of the full sales cycle, from generating and nurturing leads through to negotiation and closing high-value contracts. With strong brand credibility and recent industry recognition, this is a warm sales environment where you will be introducing our services to engaged prospects and building long-term client relationships. You will work closely with internal teams including Marketing and Commercial Contracts, ensuring a collaborative approach to winning and delivering new business. This role offers excellent progression opportunities within a fast-growing and ambitious organisation. Role and responsibilities: As a Business Development Manager, you will be responsible for effective lead generation through LinkedIn, referrals, enquiries and following up paid leads Identifying key decision makers and understanding their current and future business needs Managing the full sales lifecycle from prospecting through to closing deals Maintaining strong customer relationships with active and prospect clients to increase future sales opportunities through effective account management Developing account management strategies to maximise long-term revenue opportunities Regularly update the Senior Management team on pipeline activities and performance Work collaboratively with the Marketing team to deliver and distribute successful marketing campaigns to promote services to prospect clients Support the Commercial Contracts team to ensure timely production of tenders and ensure pricing for quotes remain competitive Engage positively with all areas of the business to build strong internal relationships Skills and experience required: Proven experience in a Business Development Manager or Sales Manager role essential Demonstrable track record of achieving and exceeding sales targets Experience in negotiating and securing high-value contracts Strong commercial awareness with the ability to identify new opportunities Excellent verbal and written communication skills Experience selling contract-based services is desirable (facilities management experience advantageous) Confident, engaging, passionate and a natural networker Highly organised, resilient, tenacious and self motivated Benefits: Competitive basic salary up to £45,000 Commission on first year sales for new contracts agreed for example contract value is £100,000 you would get 1% = £1,000 paid that month the contract is signed 21 days holiday plus Bank Holidays, rising to 25 days with service Access to company funded gym membership Access to counselling helpline High street retail discount scheme Contributory pension scheme Free parking including electric charging points If you have the relevant skills and experience, and actively seeking a new position as a Business Development Manager or Sales Manager then please apply today!
Apr 07, 2026
Full time
Role: Business Development Manager Hours: Full time Monday to Friday 9am until 5pm with half hour lunch Location: Shirley Solihull B90 Salary: Up to £45,000 plus 1% contract sales commission Benefits: Commission, gym membership, high street retail discount scheme, pension, free parking We are working on behalf of our client who is seeking an experienced Business Development Manager to be responsible for the continued growth and success of this award-winning business. This exciting role offers an amazing opportunity for an ambitious BDM to have the freedom to generate business nationally and across any industry sectors. As Business Development Manager , you will take ownership of the full sales cycle, from generating and nurturing leads through to negotiation and closing high-value contracts. With strong brand credibility and recent industry recognition, this is a warm sales environment where you will be introducing our services to engaged prospects and building long-term client relationships. You will work closely with internal teams including Marketing and Commercial Contracts, ensuring a collaborative approach to winning and delivering new business. This role offers excellent progression opportunities within a fast-growing and ambitious organisation. Role and responsibilities: As a Business Development Manager, you will be responsible for effective lead generation through LinkedIn, referrals, enquiries and following up paid leads Identifying key decision makers and understanding their current and future business needs Managing the full sales lifecycle from prospecting through to closing deals Maintaining strong customer relationships with active and prospect clients to increase future sales opportunities through effective account management Developing account management strategies to maximise long-term revenue opportunities Regularly update the Senior Management team on pipeline activities and performance Work collaboratively with the Marketing team to deliver and distribute successful marketing campaigns to promote services to prospect clients Support the Commercial Contracts team to ensure timely production of tenders and ensure pricing for quotes remain competitive Engage positively with all areas of the business to build strong internal relationships Skills and experience required: Proven experience in a Business Development Manager or Sales Manager role essential Demonstrable track record of achieving and exceeding sales targets Experience in negotiating and securing high-value contracts Strong commercial awareness with the ability to identify new opportunities Excellent verbal and written communication skills Experience selling contract-based services is desirable (facilities management experience advantageous) Confident, engaging, passionate and a natural networker Highly organised, resilient, tenacious and self motivated Benefits: Competitive basic salary up to £45,000 Commission on first year sales for new contracts agreed for example contract value is £100,000 you would get 1% = £1,000 paid that month the contract is signed 21 days holiday plus Bank Holidays, rising to 25 days with service Access to company funded gym membership Access to counselling helpline High street retail discount scheme Contributory pension scheme Free parking including electric charging points If you have the relevant skills and experience, and actively seeking a new position as a Business Development Manager or Sales Manager then please apply today!
Gleeson Recruitment Group
Shirebrook, Nottinghamshire
An excellent opportunity for a Group Equipment Manager to join a leading retail business overseeing the end-to-end, forecasting, and strategic stockholding of store fixtures, fittings and equipment (FF&E) across all supply chain for a portfolio of circa 700 stores. Reporting to the Group Head of Facilities, this role is pivotal in ensuring sustainable, cost-effective, and innovative solutions that support both domestic and international expansion. The successful candidate will combine deep knowledge of manufacturing processes with strong leadership and communication skills, ensuring our supply chain delivers on time. This is an office based role with regular travel to sites across the UK. Role & Responsibilities: Assist in developing and implement sustainable supply chain strategies for retail fixtures and equipment and ensure actioned out with team and supply chain. Engage with stakeholders through site visits and regular communication to find risks and resolve ambiguities. Consult weekly with Design, Programme Management Office and Project Management teams to align supply chain with upcoming store development needs. Prepare and manage tender documentation working alongside department Sourcing/procurement manager, ensuring compliance with procurement best practices. Negotiate supplier contracts, working alongside the department procurement manager Person Specification 10 years experience in a similar role, running at both strategic and tactical levels. Proven history in challenging environments with tight deadlines. Strong leadership skills with experience managing teams and driving performance. Excellent communication and influencing abilities. Experience in manufacturing processes (metal fabrication, joinery, plastic fabrication), ideally within retail shopfitting or point-of-sale industries. Demonstrated ability to manage multiple concurrent demands, from large tenders to smaller enquiries. Global sourcing experience to support international expansion. Salary / Package Up to 65,000 25 days holiday + bank holidays Pension contribution Flexible working Access to retail discounts At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Apr 07, 2026
Full time
An excellent opportunity for a Group Equipment Manager to join a leading retail business overseeing the end-to-end, forecasting, and strategic stockholding of store fixtures, fittings and equipment (FF&E) across all supply chain for a portfolio of circa 700 stores. Reporting to the Group Head of Facilities, this role is pivotal in ensuring sustainable, cost-effective, and innovative solutions that support both domestic and international expansion. The successful candidate will combine deep knowledge of manufacturing processes with strong leadership and communication skills, ensuring our supply chain delivers on time. This is an office based role with regular travel to sites across the UK. Role & Responsibilities: Assist in developing and implement sustainable supply chain strategies for retail fixtures and equipment and ensure actioned out with team and supply chain. Engage with stakeholders through site visits and regular communication to find risks and resolve ambiguities. Consult weekly with Design, Programme Management Office and Project Management teams to align supply chain with upcoming store development needs. Prepare and manage tender documentation working alongside department Sourcing/procurement manager, ensuring compliance with procurement best practices. Negotiate supplier contracts, working alongside the department procurement manager Person Specification 10 years experience in a similar role, running at both strategic and tactical levels. Proven history in challenging environments with tight deadlines. Strong leadership skills with experience managing teams and driving performance. Excellent communication and influencing abilities. Experience in manufacturing processes (metal fabrication, joinery, plastic fabrication), ideally within retail shopfitting or point-of-sale industries. Demonstrated ability to manage multiple concurrent demands, from large tenders to smaller enquiries. Global sourcing experience to support international expansion. Salary / Package Up to 65,000 25 days holiday + bank holidays Pension contribution Flexible working Access to retail discounts At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Manufacturing Project Manager Plymouth (Comm utable from: Saltash, Tavistock, Ivybridge, Yelverton) Up to £52,000 per annum, DOE + Monthly & Annual Bonus Scheme + Early Finish on Fridays + Pension + Additional Benefits Excellent opportunity for an Project Manager with experience specifically within new product introduction to join a leading and forward thinking engineering organisation, where you will play a key role in delivering innovative new products from concept through to launch. This well established manufacturer is experiencing continued growth and invests heavily in modern technology, advanced product development, and the progression of its people. Due to increasing project demand, they are now looking for a Project Manager to join their expanding team. In this role, you will lead cross functional teams across engineering, manufacturing, supply chain, quality, sales and more, ensuring all new product introduction activities are delivered on time, within scope and within budget. You will act as the key link between product development and complex manufacturing operations, managing project plans, risks, resources, validation builds, and launch readiness. This is a fantastic opportunity to join a dynamic business where your contributions will have a direct impact on future product success. You will be rewarded not only with a competitive salary, bonus, and strong benefits package, but also with ongoing professional development and the chance to work on exciting, cutting edge projects. The Role: Lead cross functional teams to deliver new products on time, within scope and budget, develop NPI plans, timelines and resource needs, drive phase gate governance, risk management and stakeholder communication, collaborate with customers and internal teams on deliverables, coordinate prototypes, testing, validation and pilot builds, and manage scope, schedule and cost changes through robust change control. Ensure compliance with internal procedures, industry standards and regulatory requirements. Company benefits include: Monthly & annual bonus scheme, private medical insurance, life insurance, sick pay, canteen with discounted/free food, referral programme, free parking, cycle to work scheme The Person: Bachelor's degree in Engineering, Business Management, Project Management, or similar, with substantial project management experience (ideally in manufacturing) Strong knowledge of NPI processes, product development lifecycles, and project management tools (SAP experience advantageous) Excellent communication, leadership, organisational skills, and ability to manage multiple priorities in a fast paced environment PMQ or equivalent certification desirable but not essential Reference Number: BBBH265659 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Sophie Fox at Rise Technical Recruitment. We are an equal opportunities company and welcome applications from all suitable candidates.
Apr 07, 2026
Full time
Manufacturing Project Manager Plymouth (Comm utable from: Saltash, Tavistock, Ivybridge, Yelverton) Up to £52,000 per annum, DOE + Monthly & Annual Bonus Scheme + Early Finish on Fridays + Pension + Additional Benefits Excellent opportunity for an Project Manager with experience specifically within new product introduction to join a leading and forward thinking engineering organisation, where you will play a key role in delivering innovative new products from concept through to launch. This well established manufacturer is experiencing continued growth and invests heavily in modern technology, advanced product development, and the progression of its people. Due to increasing project demand, they are now looking for a Project Manager to join their expanding team. In this role, you will lead cross functional teams across engineering, manufacturing, supply chain, quality, sales and more, ensuring all new product introduction activities are delivered on time, within scope and within budget. You will act as the key link between product development and complex manufacturing operations, managing project plans, risks, resources, validation builds, and launch readiness. This is a fantastic opportunity to join a dynamic business where your contributions will have a direct impact on future product success. You will be rewarded not only with a competitive salary, bonus, and strong benefits package, but also with ongoing professional development and the chance to work on exciting, cutting edge projects. The Role: Lead cross functional teams to deliver new products on time, within scope and budget, develop NPI plans, timelines and resource needs, drive phase gate governance, risk management and stakeholder communication, collaborate with customers and internal teams on deliverables, coordinate prototypes, testing, validation and pilot builds, and manage scope, schedule and cost changes through robust change control. Ensure compliance with internal procedures, industry standards and regulatory requirements. Company benefits include: Monthly & annual bonus scheme, private medical insurance, life insurance, sick pay, canteen with discounted/free food, referral programme, free parking, cycle to work scheme The Person: Bachelor's degree in Engineering, Business Management, Project Management, or similar, with substantial project management experience (ideally in manufacturing) Strong knowledge of NPI processes, product development lifecycles, and project management tools (SAP experience advantageous) Excellent communication, leadership, organisational skills, and ability to manage multiple priorities in a fast paced environment PMQ or equivalent certification desirable but not essential Reference Number: BBBH265659 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Sophie Fox at Rise Technical Recruitment. We are an equal opportunities company and welcome applications from all suitable candidates.
Regional Manager - South DCK is one of the world's leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include M&S, River Island, Next, Tesco and many more! We are currently recruiting for a Regional Manager on a permanent, full time basis to cover the south of the UK and Southern Ireland. You will be required to travel around to numerous different stores within your area, so please ensure you have access to your own vehicle and a full driving licence. The Regional Manager leads the region as a business unit, driving strong commercial performance, developing high performing Area Managers, and ensuring consistent execution of brand, customer and operational standards. The role translates company strategy into regional action and builds leadership capability to deliver sustainable results. Key Responsibilities Commercial Performance Own and deliver regional sales targets Analyse regional performance data to identify trends, risks and opportunities Address underperformance through targeted action plans Ensure effective execution of promotions, initiatives and trading priorities People Leadership & Development Lead, coach and develop Area Managers Drive a sales led culture across the region through commercial insight, strong leadership and a relentless focus on the customer experience Build strong, accountable leadership capability across the region Drive succession planning and talent development Address leadership, behavioural or performance issues decisively Operational Excellence Ensure compliance with company processes, policies and standards Drive consistency in store execution across the region Improve efficiency and working practices Monitor risk, governance and compliance Customer & Brand Delivery Champion customer experience standards Ensure strong visual merchandising and brand presentation Drive consistency of service and experience across all locations Strategic Execution Translate company strategy into clear regional priorities Lead and support change initiatives Communicate direction and expectations clearly Provide insight and feedback to senior leadership Stakeholder & Relationship Management Build strong cross functional partnerships Develop and maintain effective host relationships at regional level Act as a senior escalation point for complex issues Requirements Expert in field operations, achieving high standards in current role Previous field role experience Strong communication skills - confident in delivering training Able to use own initiative to plan time Competent with technology Confident and positive with good interpersonal skills Proven work experience in retail Fashion trend aware Please send an updated CV to be considered!
Apr 07, 2026
Full time
Regional Manager - South DCK is one of the world's leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include M&S, River Island, Next, Tesco and many more! We are currently recruiting for a Regional Manager on a permanent, full time basis to cover the south of the UK and Southern Ireland. You will be required to travel around to numerous different stores within your area, so please ensure you have access to your own vehicle and a full driving licence. The Regional Manager leads the region as a business unit, driving strong commercial performance, developing high performing Area Managers, and ensuring consistent execution of brand, customer and operational standards. The role translates company strategy into regional action and builds leadership capability to deliver sustainable results. Key Responsibilities Commercial Performance Own and deliver regional sales targets Analyse regional performance data to identify trends, risks and opportunities Address underperformance through targeted action plans Ensure effective execution of promotions, initiatives and trading priorities People Leadership & Development Lead, coach and develop Area Managers Drive a sales led culture across the region through commercial insight, strong leadership and a relentless focus on the customer experience Build strong, accountable leadership capability across the region Drive succession planning and talent development Address leadership, behavioural or performance issues decisively Operational Excellence Ensure compliance with company processes, policies and standards Drive consistency in store execution across the region Improve efficiency and working practices Monitor risk, governance and compliance Customer & Brand Delivery Champion customer experience standards Ensure strong visual merchandising and brand presentation Drive consistency of service and experience across all locations Strategic Execution Translate company strategy into clear regional priorities Lead and support change initiatives Communicate direction and expectations clearly Provide insight and feedback to senior leadership Stakeholder & Relationship Management Build strong cross functional partnerships Develop and maintain effective host relationships at regional level Act as a senior escalation point for complex issues Requirements Expert in field operations, achieving high standards in current role Previous field role experience Strong communication skills - confident in delivering training Able to use own initiative to plan time Competent with technology Confident and positive with good interpersonal skills Proven work experience in retail Fashion trend aware Please send an updated CV to be considered!
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 07, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
About Giftify Giftify is a global leader in customizable gift card solutions, partnering with over 400 shopping centers worldwide to improve client engagement, loyalty, and sales. Our mission is to provide seamless integration with payment systems and create outstanding customer experiences. Role Overview As a Customer Success Manager (CSM) - UK, you will be the primary point of contact for our clients in the region, ensuring they maximize the value of Giftify's solutions. You will build strong relationships, drive client satisfaction, and identify opportunities for account growth. Reporting to the Head of Client Success, you will play a key role in ensuring long-term client success and retention. Key Responsibilities Client Relationship Management: Act as the main point of contact for clients in UK, ensuring high satisfaction and strong engagement. Customer Adoption & Value Realization: Work proactively to ensure that clients fully understand and gain value from our product. Focus on onboarding, training, and ongoing support to boost product adoption and satisfaction Revenue Growth & Sales Focus: Managing the financial aspects of the client relationship: boosting cards sales and identify upsell opportunities for Giftify's products and services. Client Advocacy: Capture client feedback and collaborate with product, legal, finance, and implementation teams to enhance the customer experience. Performance Monitoring: Regularly review client performance, provide insights, and suggest improvements. Process Optimization: Support the development of best practices and contribute to process improvements in customer success. Regular Communication: Organize client meetings, performance reviews, and on-site visits to strengthen relationships. Collaboration: Work closely with Business Development to identify expansion opportunities and support renewal discussions. Travel: Meet clients in person and represent Giftify at industry events in UK and Europe. Qualifications At least 3 years of experience in account management, customer success, or a similar role, ideally in Tech, Payments, or a similar sector. Strong ability to understand client needs, solve problems, and drive long-term value. Excellent time management and ability to handle multiple accounts. Strong communication English (professional level), and preferably another European language. Proficiency with CRM tools (e.g., HubSpot) and data-driven client insights. Ability to negotiate and handle complex client interactions diplomatically. Experience working with cross-functional teams to support customer success. Willingness to travel within UK and across Europe as needed. Why Join Us? Work in a dynamic and international environment with over 25 nationalities. Play a key role in shaping the customer success function in a growing fintech company. Enjoy competitive salary and benefits, plus opportunities for career growth. Be part of a team that values strong client relationships and long-term success. If you're passionate about customer success and thrive in a fast-paced, client-facing role, we'd love to hear from you!
Apr 07, 2026
Full time
About Giftify Giftify is a global leader in customizable gift card solutions, partnering with over 400 shopping centers worldwide to improve client engagement, loyalty, and sales. Our mission is to provide seamless integration with payment systems and create outstanding customer experiences. Role Overview As a Customer Success Manager (CSM) - UK, you will be the primary point of contact for our clients in the region, ensuring they maximize the value of Giftify's solutions. You will build strong relationships, drive client satisfaction, and identify opportunities for account growth. Reporting to the Head of Client Success, you will play a key role in ensuring long-term client success and retention. Key Responsibilities Client Relationship Management: Act as the main point of contact for clients in UK, ensuring high satisfaction and strong engagement. Customer Adoption & Value Realization: Work proactively to ensure that clients fully understand and gain value from our product. Focus on onboarding, training, and ongoing support to boost product adoption and satisfaction Revenue Growth & Sales Focus: Managing the financial aspects of the client relationship: boosting cards sales and identify upsell opportunities for Giftify's products and services. Client Advocacy: Capture client feedback and collaborate with product, legal, finance, and implementation teams to enhance the customer experience. Performance Monitoring: Regularly review client performance, provide insights, and suggest improvements. Process Optimization: Support the development of best practices and contribute to process improvements in customer success. Regular Communication: Organize client meetings, performance reviews, and on-site visits to strengthen relationships. Collaboration: Work closely with Business Development to identify expansion opportunities and support renewal discussions. Travel: Meet clients in person and represent Giftify at industry events in UK and Europe. Qualifications At least 3 years of experience in account management, customer success, or a similar role, ideally in Tech, Payments, or a similar sector. Strong ability to understand client needs, solve problems, and drive long-term value. Excellent time management and ability to handle multiple accounts. Strong communication English (professional level), and preferably another European language. Proficiency with CRM tools (e.g., HubSpot) and data-driven client insights. Ability to negotiate and handle complex client interactions diplomatically. Experience working with cross-functional teams to support customer success. Willingness to travel within UK and across Europe as needed. Why Join Us? Work in a dynamic and international environment with over 25 nationalities. Play a key role in shaping the customer success function in a growing fintech company. Enjoy competitive salary and benefits, plus opportunities for career growth. Be part of a team that values strong client relationships and long-term success. If you're passionate about customer success and thrive in a fast-paced, client-facing role, we'd love to hear from you!
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 07, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
