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Hays Specialist Recruitment Limited
Lead Problem Analyst/Problem Manager
Hays Specialist Recruitment Limited Manchester, Lancashire
Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week?We're looking for a Lead Problem Analyst/Problem Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands-on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence. As our Lead Problem Analyst/Problem Manager, you will: Own and lead Problem Management & Known Error activities within SLA and KPI timeframes. Act as a 2nd/3rd-line escalation point for technical service issues whilst adhering to change and configuration management processes. Troubleshoot application specific, hardware, and endpoint problems. Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities. Design automation to improve processes and reduce recurring incidents. Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds. Support end-user computing (EU devices, mobile, printers) as part of problem investigations. Working closely with the Head of Technical Services and wider IT teams to drive operational excellence. If you're driven by solving complex issues, improving systems, creating lasting stability, and possess a combination of the following skills, we want to hear from you! Experience in IT support/problem management in a professional office environment. Strong troubleshooting and analytical skills with excellent attention to detail. Genuine passion for root-cause analysis and long-term issue eradication. Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments. Ctrix or Azure Virtual Desktop Ability to prioritise effectively and take full ownership of tasks. Collaborative team player who supports others and champions continuous improvement. Microsoft certifications or ITIL qualifications are advantageous but not essential. Apply today and become the force behind our long-term IT reliability and performance.In return, you will be rewarded with ongoing career development and training in addition to an enviable benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 01, 2026
Full time
Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week?We're looking for a Lead Problem Analyst/Problem Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands-on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence. As our Lead Problem Analyst/Problem Manager, you will: Own and lead Problem Management & Known Error activities within SLA and KPI timeframes. Act as a 2nd/3rd-line escalation point for technical service issues whilst adhering to change and configuration management processes. Troubleshoot application specific, hardware, and endpoint problems. Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities. Design automation to improve processes and reduce recurring incidents. Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds. Support end-user computing (EU devices, mobile, printers) as part of problem investigations. Working closely with the Head of Technical Services and wider IT teams to drive operational excellence. If you're driven by solving complex issues, improving systems, creating lasting stability, and possess a combination of the following skills, we want to hear from you! Experience in IT support/problem management in a professional office environment. Strong troubleshooting and analytical skills with excellent attention to detail. Genuine passion for root-cause analysis and long-term issue eradication. Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments. Ctrix or Azure Virtual Desktop Ability to prioritise effectively and take full ownership of tasks. Collaborative team player who supports others and champions continuous improvement. Microsoft certifications or ITIL qualifications are advantageous but not essential. Apply today and become the force behind our long-term IT reliability and performance.In return, you will be rewarded with ongoing career development and training in addition to an enviable benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Accenture
Digital Architect
Accenture
Digital Architect Location: London Competitive Salary + Package (Dependent on experience) (Accenture will be recruiting at the following levels - Manager & Consultant) As a team: The Architect is the essence of every project we bring to life from streaming live sport across the world, solving health emergencies to serving customers in new ways with innovative new Digital products. We're looking for architects who can support the delivery of increasingly transformational digital products that traverse a diverse range of devices (iOS, Android, smart TVs, embedded technology) and plug into an ecosystem of cloud services at massive scale with millions of users. We need people who are as comfortable at a whiteboard scribbling a design as they are working on detailed specifications for a distributed team of developers. We're also looking for architects who are as satisfied with their designs as they are the end product, and can problem solve and overcome challenges at every stage of the lifecycle. In our team you will learn: To use the latest in platform engineering including Cloud technologies like AWS, Azure and Google Cloud Platform How technical architecture expertise can contribute to new sales activities, communicating why the architecture designs meet current and future business requirements. How to deliver scalable platforms serving millions of users for products with a global reach How to work day-to-day with clients ranging from developers and testers through to product managers and directors In this role you will: Lead the end-to-end design of performant, secure, robust and maintainable platforms architectures across evolving technologies Support the development and delivery into production of the architecture and coach engineers during delivery using a variety of methodologies Analyse and resolve architectural problems throughout the lifecycle of the solution working closely with either agile development and operations teams or in a full DevSecOps model Lead technical architecture design and assessment projects at client sites with key client partners Cultivate successful, motivated teams across the globe to deliver large transformational technology change for our clients We are looking for experience in the following skills: An ability to communicate design concepts to both deeply technical development teams as well as non-technical staff A deep and practical working knowledge of one (or more) of the major cloud platforms Solid understanding of key architecture concerns such as security, availability, scalability, operability, maintainability and how to ensure that they are delivered as specified Knowledge of and experience applying modern architecture principles and patterns Experience supporting operational platforms in high-scale live production environments Set yourself apart: Demonstrable hands-on experience designing, building and maintaining scalable products and platforms A track record of using technical architecture and modern engineering principles to improve the end user experience and backend functionality of products and platforms Demonstrable experience of upskilling, teaching and running an engineering or architecture team Prior experience working with senior technical and non-technical stakeholders on business-critical systems What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. Closing Date for Applications 28/02/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found.
Apr 01, 2026
Full time
Digital Architect Location: London Competitive Salary + Package (Dependent on experience) (Accenture will be recruiting at the following levels - Manager & Consultant) As a team: The Architect is the essence of every project we bring to life from streaming live sport across the world, solving health emergencies to serving customers in new ways with innovative new Digital products. We're looking for architects who can support the delivery of increasingly transformational digital products that traverse a diverse range of devices (iOS, Android, smart TVs, embedded technology) and plug into an ecosystem of cloud services at massive scale with millions of users. We need people who are as comfortable at a whiteboard scribbling a design as they are working on detailed specifications for a distributed team of developers. We're also looking for architects who are as satisfied with their designs as they are the end product, and can problem solve and overcome challenges at every stage of the lifecycle. In our team you will learn: To use the latest in platform engineering including Cloud technologies like AWS, Azure and Google Cloud Platform How technical architecture expertise can contribute to new sales activities, communicating why the architecture designs meet current and future business requirements. How to deliver scalable platforms serving millions of users for products with a global reach How to work day-to-day with clients ranging from developers and testers through to product managers and directors In this role you will: Lead the end-to-end design of performant, secure, robust and maintainable platforms architectures across evolving technologies Support the development and delivery into production of the architecture and coach engineers during delivery using a variety of methodologies Analyse and resolve architectural problems throughout the lifecycle of the solution working closely with either agile development and operations teams or in a full DevSecOps model Lead technical architecture design and assessment projects at client sites with key client partners Cultivate successful, motivated teams across the globe to deliver large transformational technology change for our clients We are looking for experience in the following skills: An ability to communicate design concepts to both deeply technical development teams as well as non-technical staff A deep and practical working knowledge of one (or more) of the major cloud platforms Solid understanding of key architecture concerns such as security, availability, scalability, operability, maintainability and how to ensure that they are delivered as specified Knowledge of and experience applying modern architecture principles and patterns Experience supporting operational platforms in high-scale live production environments Set yourself apart: Demonstrable hands-on experience designing, building and maintaining scalable products and platforms A track record of using technical architecture and modern engineering principles to improve the end user experience and backend functionality of products and platforms Demonstrable experience of upskilling, teaching and running an engineering or architecture team Prior experience working with senior technical and non-technical stakeholders on business-critical systems What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. Closing Date for Applications 28/02/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found.
Circle Recruitment
Head of Platform Engineering - Peterborough
Circle Recruitment Peterborough, Cambridgeshire
Head of Platform Engineering - Peterborough Head of Platform Engineering with an excellent background in engineering, .NET / C#, DevOps, (including DevSecOps) and cloud is required by a leading company in Peterborough. It is a technical leadership role focused on DevOps and end-to-end technology estate. With a team of 10+, you will be turning architectural concepts into implementation reality, so very much a delivery role, being part of the senior leadership team. Experience required Been in a lead, manager or head of role .NET / C# and Microsoft stack experience Microservices and medallion architecture knowledge DevSecOps / DevOps capabilities Security compliance critical due to data-heavy operations Cloud hybrid journey experience Data platform appreciation You shall have Cross-platform responsibility (software and data), while having an open leadership style required you must embody the company values of integrity, innovation & respect. This person will have a very strong technical gravitas to hold their own with stakeholders and senior people in the business. Duties include: Own and define engineering standards, platform strategy, DevSecOps maturity, and production resilience across the organisation. Design and implement the operating model that enables rapid experimentation while ensuring robust, secure, and reliable operational systems. Influence and guide architectural direction, organisational structure, and long-term capability development. Strengthen governance around code quality, engineering practices, and technical discipline across teams. Drive automation, CI/CD maturity, and release processes to increase deployment confidence and reduce manual effort. Improve system resilience and reduce operational fragility through structural, strategic improvements rather than reactive firefighting. Lead the evolution of cloud foundations, observability, security, and recovery capabilities to support a modern, scalable technology estate. They are looking to pay a starting salary of £75,000 - £90,000 + Hybrid working of 2 days in the Peterborough office To apply press apply now or send your CV to Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Apr 01, 2026
Full time
Head of Platform Engineering - Peterborough Head of Platform Engineering with an excellent background in engineering, .NET / C#, DevOps, (including DevSecOps) and cloud is required by a leading company in Peterborough. It is a technical leadership role focused on DevOps and end-to-end technology estate. With a team of 10+, you will be turning architectural concepts into implementation reality, so very much a delivery role, being part of the senior leadership team. Experience required Been in a lead, manager or head of role .NET / C# and Microsoft stack experience Microservices and medallion architecture knowledge DevSecOps / DevOps capabilities Security compliance critical due to data-heavy operations Cloud hybrid journey experience Data platform appreciation You shall have Cross-platform responsibility (software and data), while having an open leadership style required you must embody the company values of integrity, innovation & respect. This person will have a very strong technical gravitas to hold their own with stakeholders and senior people in the business. Duties include: Own and define engineering standards, platform strategy, DevSecOps maturity, and production resilience across the organisation. Design and implement the operating model that enables rapid experimentation while ensuring robust, secure, and reliable operational systems. Influence and guide architectural direction, organisational structure, and long-term capability development. Strengthen governance around code quality, engineering practices, and technical discipline across teams. Drive automation, CI/CD maturity, and release processes to increase deployment confidence and reduce manual effort. Improve system resilience and reduce operational fragility through structural, strategic improvements rather than reactive firefighting. Lead the evolution of cloud foundations, observability, security, and recovery capabilities to support a modern, scalable technology estate. They are looking to pay a starting salary of £75,000 - £90,000 + Hybrid working of 2 days in the Peterborough office To apply press apply now or send your CV to Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Electrical Contracts Manager (Building Services)
GBR recruitment ltd Sleaford, Lincolnshire
GBR Recruitment Ltd in Lincoln, are recruiting for an experienced time served Electrical Contracts Manager (M&E / MEP) to lead Electrical Building Services works on behalf of a highly reputable M&E business that is commutable from Lincolnshire / North Lincolnshire / Nottinghamshire. This M&E Building Services client operates locally across Lincolnshire, North Lincolnshire, Nottinghamshire, South Yorkshire & East Midlands, working on behalf of a large variety of different industry sector clients. This is a key Contract Management role, supporting tender bids, producing estimates, analysing the scope of works to be undertaken, costings, procurement of materials, budget control, client & supplier liaisons / negotiations, plus ensuring the works schedule is followed & delivered OTIF. Experience of working directly with clients as a main Building Services M&E contractor, as well as delivering Building Services M&E sub-contracting services to other building contractors / M&E companies would be ideal, as the client works with a mix of both. Duties: Overseeing & controlling electrical projects valued anywhere from £50K up to £1M+ Managing projects from initial inception through to completion, ensuring they are delivered OTIF, within budget & fully compliant with safety/technical standards Manage electrical teams (permanent FTE's & sub-contractors) Procuring required materials to complete project works Negotiating contracts with end using clients & suppliers The primary liaison between clients, sub-contractors, all site staff & other 3rd parties Project management & delivery of electrical works planning, for all electrical installations, plus developing project schedules, managing labour resources, along with monitoring progress from commissioning to final handover. Preparing tenders, bids, estimates & budgets. Managing project expenditure, costings & cost variations, monthly forecasting & achieving final account agreement. Ensuring all works meet health & safety regulations & technical standards. Reviewing RAMS & conducting on-site audits. Supervising electrical installations to troubleshoot any technical issues Reading / interpreting technical M&E drawings. Complete all required contractual documentation / project reports. Required Skills: Strong Electrical Contract Management experience within M&E Building Services / MEP Building Services or other Electrical Engineering services within Industrial & Commercial sector environments, plus other sectors Have led teams of 10 or more to deliver Electrical Project OTIF Level 3 or 4 Electrical Engineering qualifications & ECS / CSCS card. Experienced in delivering Electrical Contracts / Projects worth up to £1M+ Able to give Electrical Technical guidance & advice to the team, plus clients & suppliers. Able to pass an Enhanced DBS check & Police Vetting. Contracts being worked on will be within 1.5 hours commute of Lincolnshire / Notts. Some exposure to AutoCAD would be useful but isn't a must Employee Benefits: Company Car / Car Allowance. 33 days holiday Contributory Pension Scheme. Training & development support (time & financially). Company Socials. Discretionary end of year bonus The role is commutable for those Electrical M&E professionals living in; Lincoln, Newark, Gainsborough, Grantham, Spalding, Boston, Sleaford, Worksop, Retford, Doncaster, Nottingham, Mansfield, Scunthorpe, Horncastle, Spilsby. Commutable from most areas of East Lindsey, North Kesteven, South Kesteven & South Holland. Client may also consider those who are seriously looking to relocate to one of the above areas. Interviews to take place immediately.
Apr 01, 2026
Full time
GBR Recruitment Ltd in Lincoln, are recruiting for an experienced time served Electrical Contracts Manager (M&E / MEP) to lead Electrical Building Services works on behalf of a highly reputable M&E business that is commutable from Lincolnshire / North Lincolnshire / Nottinghamshire. This M&E Building Services client operates locally across Lincolnshire, North Lincolnshire, Nottinghamshire, South Yorkshire & East Midlands, working on behalf of a large variety of different industry sector clients. This is a key Contract Management role, supporting tender bids, producing estimates, analysing the scope of works to be undertaken, costings, procurement of materials, budget control, client & supplier liaisons / negotiations, plus ensuring the works schedule is followed & delivered OTIF. Experience of working directly with clients as a main Building Services M&E contractor, as well as delivering Building Services M&E sub-contracting services to other building contractors / M&E companies would be ideal, as the client works with a mix of both. Duties: Overseeing & controlling electrical projects valued anywhere from £50K up to £1M+ Managing projects from initial inception through to completion, ensuring they are delivered OTIF, within budget & fully compliant with safety/technical standards Manage electrical teams (permanent FTE's & sub-contractors) Procuring required materials to complete project works Negotiating contracts with end using clients & suppliers The primary liaison between clients, sub-contractors, all site staff & other 3rd parties Project management & delivery of electrical works planning, for all electrical installations, plus developing project schedules, managing labour resources, along with monitoring progress from commissioning to final handover. Preparing tenders, bids, estimates & budgets. Managing project expenditure, costings & cost variations, monthly forecasting & achieving final account agreement. Ensuring all works meet health & safety regulations & technical standards. Reviewing RAMS & conducting on-site audits. Supervising electrical installations to troubleshoot any technical issues Reading / interpreting technical M&E drawings. Complete all required contractual documentation / project reports. Required Skills: Strong Electrical Contract Management experience within M&E Building Services / MEP Building Services or other Electrical Engineering services within Industrial & Commercial sector environments, plus other sectors Have led teams of 10 or more to deliver Electrical Project OTIF Level 3 or 4 Electrical Engineering qualifications & ECS / CSCS card. Experienced in delivering Electrical Contracts / Projects worth up to £1M+ Able to give Electrical Technical guidance & advice to the team, plus clients & suppliers. Able to pass an Enhanced DBS check & Police Vetting. Contracts being worked on will be within 1.5 hours commute of Lincolnshire / Notts. Some exposure to AutoCAD would be useful but isn't a must Employee Benefits: Company Car / Car Allowance. 33 days holiday Contributory Pension Scheme. Training & development support (time & financially). Company Socials. Discretionary end of year bonus The role is commutable for those Electrical M&E professionals living in; Lincoln, Newark, Gainsborough, Grantham, Spalding, Boston, Sleaford, Worksop, Retford, Doncaster, Nottingham, Mansfield, Scunthorpe, Horncastle, Spilsby. Commutable from most areas of East Lindsey, North Kesteven, South Kesteven & South Holland. Client may also consider those who are seriously looking to relocate to one of the above areas. Interviews to take place immediately.
Reed
Community Care Assistant
Reed
The key purpose of a Field Care Supervisor (FCS) in our community care service is to ensure that high-quality, person-centred care is consistently delivered to clients in their own homes. Their role bridges the gap between care staff, clients, and management. To support with adhering to the high compliance requirements that ensures the highest standard of quality within the service. Key Responsibilities: Client Care & Quality Assurance • Conduct initial assessments and regular reviews of client care plans / Risk Assessments • Perform spot checks, quality monitoring visits, and audits to ensure compliance. • Ensure packages - care delivery meets individual needs and preferences other health and well-being requirements • Ensure Birdie is up to date and is regularly reviewed - including reviews, feedback by maintaining regular communication with clients and their families • Review daily observations, alerts, and update general feed/ commentary Staff Supervision & Support • Supervise, mentor, and support care workers in the field. • Conduct staff supervisions, appraisals, and competency assessments. • Support with introduction of staff • Identify training needs and support staff development. • Provide Shadowing and guidance for staff • Participate in team meetings 1 • Observation and Competency checks where applicable - Spot checks and competency checks - Safe practice and specialist skills • Support and engage with Staff to utilise Birdie and keep records up to date Operational Duties • Support and manage rota planning and ensure adequate staffing levels. • Provide emergency cover in the field if / when required / designated rota • records and . • Liaise with CDP / Managers to ensure care continuity - gaps in rota' skills • Conduct audits on care records to ensure compliance • Promote safe working practices • Contribute to the service improvement • Promote the service to wider market Communication & Coordination • Act as a liaison between clients, care workers, and office / management. • Attend regular team meetings and contribute to service improvement initiatives. • Ensure timely reporting of incidents, safeguarding concerns, and changes in client needs. • Collaborate with external agencies and professionals involved in the care management Performance • Regular update reporting, communication and liaison with Managers and team • Achieve your targets and key performance indicators agreed • Ensure Data Protection, GPDR compliance • Attend training / workshops as identified • Fully supportive of wider office and division Promote the use of care management systems This is not an exhaustive list of roles, duties, and responsibilities and maybe subject to change. Who we're looking for • Proven experience within care profession or similar - recruitment / administration / quality assurance, supervising staff 2 • Clear understanding of responsibilities & risks surrounding confidentiality & safeguarding, regulations • Excellent Communication skills • Promote positive company culture • Possess strong organisational skills • Ability to work independently • Experience/qualification/training in using IT systems and databases (Excel, Word etc.) or electronic care management • Full UK driving licence and access to a vehicle, willing to travel • business Desirable attributes • RFQ - level 2/ 3 Health social care or social care/ health • Willingness to develop Essential - Car driver and access to car
Apr 01, 2026
Seasonal
The key purpose of a Field Care Supervisor (FCS) in our community care service is to ensure that high-quality, person-centred care is consistently delivered to clients in their own homes. Their role bridges the gap between care staff, clients, and management. To support with adhering to the high compliance requirements that ensures the highest standard of quality within the service. Key Responsibilities: Client Care & Quality Assurance • Conduct initial assessments and regular reviews of client care plans / Risk Assessments • Perform spot checks, quality monitoring visits, and audits to ensure compliance. • Ensure packages - care delivery meets individual needs and preferences other health and well-being requirements • Ensure Birdie is up to date and is regularly reviewed - including reviews, feedback by maintaining regular communication with clients and their families • Review daily observations, alerts, and update general feed/ commentary Staff Supervision & Support • Supervise, mentor, and support care workers in the field. • Conduct staff supervisions, appraisals, and competency assessments. • Support with introduction of staff • Identify training needs and support staff development. • Provide Shadowing and guidance for staff • Participate in team meetings 1 • Observation and Competency checks where applicable - Spot checks and competency checks - Safe practice and specialist skills • Support and engage with Staff to utilise Birdie and keep records up to date Operational Duties • Support and manage rota planning and ensure adequate staffing levels. • Provide emergency cover in the field if / when required / designated rota • records and . • Liaise with CDP / Managers to ensure care continuity - gaps in rota' skills • Conduct audits on care records to ensure compliance • Promote safe working practices • Contribute to the service improvement • Promote the service to wider market Communication & Coordination • Act as a liaison between clients, care workers, and office / management. • Attend regular team meetings and contribute to service improvement initiatives. • Ensure timely reporting of incidents, safeguarding concerns, and changes in client needs. • Collaborate with external agencies and professionals involved in the care management Performance • Regular update reporting, communication and liaison with Managers and team • Achieve your targets and key performance indicators agreed • Ensure Data Protection, GPDR compliance • Attend training / workshops as identified • Fully supportive of wider office and division Promote the use of care management systems This is not an exhaustive list of roles, duties, and responsibilities and maybe subject to change. Who we're looking for • Proven experience within care profession or similar - recruitment / administration / quality assurance, supervising staff 2 • Clear understanding of responsibilities & risks surrounding confidentiality & safeguarding, regulations • Excellent Communication skills • Promote positive company culture • Possess strong organisational skills • Ability to work independently • Experience/qualification/training in using IT systems and databases (Excel, Word etc.) or electronic care management • Full UK driving licence and access to a vehicle, willing to travel • business Desirable attributes • RFQ - level 2/ 3 Health social care or social care/ health • Willingness to develop Essential - Car driver and access to car
BDO UK
Event Delivery Manager
BDO UK City, Glasgow
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Event Delivery Manager leads the SSC Events support function, overseeing the planning, coordination, and delivery of BDO's events programme. The role provides strategic, operational, and people leadership, ensuring high standards, consistency, and efficiency across all event activity. Working closely with the Operations Manager, the Event Delivery Manager is responsible for the development and performance of the Events Coordinators and Events Assistants, supporting continuous improvement and excellence in event delivery. You'll be someone with: Extensive experience in event management within a corporate or professional setting. Proven leadership and team development experience. Strong operational and organisational skills. Supplier or agency management experience. Excellent communication and stakeholder engagement abilities. Good working knowledge of event technologies and management systems. Desirable Experience supporting operational change or transformation. Understanding of professional services environments. Event management qualification. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 01, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Event Delivery Manager leads the SSC Events support function, overseeing the planning, coordination, and delivery of BDO's events programme. The role provides strategic, operational, and people leadership, ensuring high standards, consistency, and efficiency across all event activity. Working closely with the Operations Manager, the Event Delivery Manager is responsible for the development and performance of the Events Coordinators and Events Assistants, supporting continuous improvement and excellence in event delivery. You'll be someone with: Extensive experience in event management within a corporate or professional setting. Proven leadership and team development experience. Strong operational and organisational skills. Supplier or agency management experience. Excellent communication and stakeholder engagement abilities. Good working knowledge of event technologies and management systems. Desirable Experience supporting operational change or transformation. Understanding of professional services environments. Event management qualification. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Busy Bees
Assistant Nursery Manager
Busy Bees Wakefield, Yorkshire
Role Overview: Join Our Team at Busy Bees - Leading Nursery Group in the UK Are you a passionate leader with a background in early childhood education and management? As an Assistant Centre Director at Busy Bees, you will support the Centre Director in overseeing the day-to-day operations of the centre. This is a fantastic opportunity for someone who thrives in a dynamic, fast-paced environment and wants to make a difference in the lives of children while leading a team towards educational excellence. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you'll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Wakefield is a purpose-built nursery located in a tranquil business park, rated "Good" by Ofsted with a capacity of 112 children. The nursery features four spacious base rooms, each equipped with its own generously sized outdoor area, promoting free exploration and play between indoor and outdoor spaces. Conveniently situated just off Junction 41 of the M1 and near Junction 29 of the M62, it offers easy access for commuters. Additionally, there are nearby bus stops on Paragon Avenue for those using public transport, and the facility provides free parking. Busy Bees Benefits Competitive salary Ongoing professional development and career progression Our 'Hive' benefits and wellbeing hub, with discounts across a huge range of retailers Up to 28 days holiday per year (including bank holidays) Your birthday off - it's our gift to you! 50% childcare discount Enhanced family leave and return to work bonus Menopause support through Peppy Financial support through Salary Finance Employee Assistance Programme and Mental Health First Aiders Cycle to Work scheme Easy access to your workplace pension through Cushon Discounted Private Medical Insurance (PMI) Opportunities to travel to other countries, experience different cultures and learn new practices. But wait, there's more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees. Join our supportive and collaborative work environment, learn from experienced colleagues, and make meaningful connections. If you are ready to make a positive impact in the field of early childhood education and childcare, we encourage you to apply for the Nursery Manager position at Busy Bees. Apply now to be part of our dynamic team and take the next step in your career. Role Responsibilities: Key Responsibilities Support the Centre Director in overseeing the daily operations and maintaining educational standards. Assist in developing and delivering an engaging, high-quality curriculum tailored to the needs of children. Ensure the centre complies with all relevant regulatory requirements and maintains high safety and health standards. Provide leadership and mentorship to staff, ensuring a cohesive and motivated team. Lead efforts to enhance customer satisfaction by delivering exceptional service and promoting a positive centre experience for families. Assist with administrative tasks, including scheduling, payroll, and recruitment. Manage operational records and support financial planning to ensure sustainability. Required Qualifications: Ideal Candidate: An approved Level 3 qualification or above in early years education. Experience within an early years setting, with leadership or supervisory experience ideally as either a Assistant Nursery Manager or Deputy Nursery Manager. Proven track record of ensuring educational excellence and curriculum development. Strong communication and organisational skills, with a focus on teamwork. Experience in maintaining compliance with regulatory standards and health and safety protocols. Lead with passion and help create a nurturing learning environment-apply now!
Apr 01, 2026
Full time
Role Overview: Join Our Team at Busy Bees - Leading Nursery Group in the UK Are you a passionate leader with a background in early childhood education and management? As an Assistant Centre Director at Busy Bees, you will support the Centre Director in overseeing the day-to-day operations of the centre. This is a fantastic opportunity for someone who thrives in a dynamic, fast-paced environment and wants to make a difference in the lives of children while leading a team towards educational excellence. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you'll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Wakefield is a purpose-built nursery located in a tranquil business park, rated "Good" by Ofsted with a capacity of 112 children. The nursery features four spacious base rooms, each equipped with its own generously sized outdoor area, promoting free exploration and play between indoor and outdoor spaces. Conveniently situated just off Junction 41 of the M1 and near Junction 29 of the M62, it offers easy access for commuters. Additionally, there are nearby bus stops on Paragon Avenue for those using public transport, and the facility provides free parking. Busy Bees Benefits Competitive salary Ongoing professional development and career progression Our 'Hive' benefits and wellbeing hub, with discounts across a huge range of retailers Up to 28 days holiday per year (including bank holidays) Your birthday off - it's our gift to you! 50% childcare discount Enhanced family leave and return to work bonus Menopause support through Peppy Financial support through Salary Finance Employee Assistance Programme and Mental Health First Aiders Cycle to Work scheme Easy access to your workplace pension through Cushon Discounted Private Medical Insurance (PMI) Opportunities to travel to other countries, experience different cultures and learn new practices. But wait, there's more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees. Join our supportive and collaborative work environment, learn from experienced colleagues, and make meaningful connections. If you are ready to make a positive impact in the field of early childhood education and childcare, we encourage you to apply for the Nursery Manager position at Busy Bees. Apply now to be part of our dynamic team and take the next step in your career. Role Responsibilities: Key Responsibilities Support the Centre Director in overseeing the daily operations and maintaining educational standards. Assist in developing and delivering an engaging, high-quality curriculum tailored to the needs of children. Ensure the centre complies with all relevant regulatory requirements and maintains high safety and health standards. Provide leadership and mentorship to staff, ensuring a cohesive and motivated team. Lead efforts to enhance customer satisfaction by delivering exceptional service and promoting a positive centre experience for families. Assist with administrative tasks, including scheduling, payroll, and recruitment. Manage operational records and support financial planning to ensure sustainability. Required Qualifications: Ideal Candidate: An approved Level 3 qualification or above in early years education. Experience within an early years setting, with leadership or supervisory experience ideally as either a Assistant Nursery Manager or Deputy Nursery Manager. Proven track record of ensuring educational excellence and curriculum development. Strong communication and organisational skills, with a focus on teamwork. Experience in maintaining compliance with regulatory standards and health and safety protocols. Lead with passion and help create a nurturing learning environment-apply now!
BDO UK
SSC Operations Manager
BDO UK City, Glasgow
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The purpose of Shared Service Centre Operations Manager role is to provide leadership and management of multi-discipline teams and ownership of delivery of an operational area of the SSC. This will involve strategic thinking, engineering effective and efficient end to end processes, resource planning across a number of teams within the operation and managing a team of Assistant managers. The post holder will be responsible for enabling the delivery of exceptional service, be client centric and quality focussed ensuring we deliver to our operational excellence standards. You'll be someone with: Proven experience at Operations Manager or equivalent level Exceptional leadership and people management skills Strong communication and influencing skills Proven project and change management skills - ability to manage complex operational projects Commercially focused with experience of managing against a P&L Ability to think both strategically and operationally Highly skilled in the development and leadership of teams with the ability to challenge and coach individuals Adept at working independently, pre-empting and resolving issues Highly diplomatic and discrete with the ability to handle highly sensitive matters Proactive at all times and able to work on own initiative without supervision Highly organised and driven while being aware of the wider context, as well as maintaining control over detail Strong ability to prioritise and focus on getting the job done while continuing to evaluate additional requests You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 01, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The purpose of Shared Service Centre Operations Manager role is to provide leadership and management of multi-discipline teams and ownership of delivery of an operational area of the SSC. This will involve strategic thinking, engineering effective and efficient end to end processes, resource planning across a number of teams within the operation and managing a team of Assistant managers. The post holder will be responsible for enabling the delivery of exceptional service, be client centric and quality focussed ensuring we deliver to our operational excellence standards. You'll be someone with: Proven experience at Operations Manager or equivalent level Exceptional leadership and people management skills Strong communication and influencing skills Proven project and change management skills - ability to manage complex operational projects Commercially focused with experience of managing against a P&L Ability to think both strategically and operationally Highly skilled in the development and leadership of teams with the ability to challenge and coach individuals Adept at working independently, pre-empting and resolving issues Highly diplomatic and discrete with the ability to handle highly sensitive matters Proactive at all times and able to work on own initiative without supervision Highly organised and driven while being aware of the wider context, as well as maintaining control over detail Strong ability to prioritise and focus on getting the job done while continuing to evaluate additional requests You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
BDO UK
QRM Support SSC Senior Assistant
BDO UK City, Glasgow
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As a QRM Support SSC Senior Assistant of BDO's Quality and Risk Team Support Service within the Shared Service Centre (SSC), you will play a pivotal role in providing comprehensive support to the wider Quality and Risk Management (QRM) function. This position is integral to ensuring the firm maintains its commitment to excellence and risk mitigation across all operations. You'll be someone with: Strong Analytical Skills and Attention to Detail: Ability to meticulously analyse data and identify trends, ensuring accuracy in all reporting and monitoring activities. Excellent Communication and Interpersonal Abilities: Proficient in conveying complex information clearly and effectively, fostering strong relationships within the team and across departments. Ability to Work Collaboratively in a Team Environment: Demonstrated experience in working effectively within a team, contributing to collective goals and supporting colleagues. Experience in Quality Assurance or Risk Management: Previous experience in these areas is preferred but not essential. We are looking for someone who is keen to learn and develop a solid understanding of the nuances of quality and risk processes. Proficiency in Excel and/or Power BI: Skilled in data manipulation and report creation using Excel and Power BI, enabling efficient handling of large datasets and insightful reporting. Innovative - You possess a proactive mindset, constantly seeking opportunities for improvement and innovation within quality and risk processes. Your creative problem-solving skills enable you to think outside the box and propose novel solutions to complex challenges. Technically Proficient - While familiarity with quality and risk tools and methodology is advantageous, you are tech-savvy and comfortable with learning new software and technologies to enhance quality and risk management capabilities. Committed to Growth - You have a strong eagerness to learn and a desire to expand your knowledge and skills in quality assurance and risk management. Organisational Expert - You excel in effective time management, prioritising tasks and managing time efficiently to meet deadlines and support multiple functions. Your resourcefulness allows you to utilise available resources to achieve objectives and overcome obstacles. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 01, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As a QRM Support SSC Senior Assistant of BDO's Quality and Risk Team Support Service within the Shared Service Centre (SSC), you will play a pivotal role in providing comprehensive support to the wider Quality and Risk Management (QRM) function. This position is integral to ensuring the firm maintains its commitment to excellence and risk mitigation across all operations. You'll be someone with: Strong Analytical Skills and Attention to Detail: Ability to meticulously analyse data and identify trends, ensuring accuracy in all reporting and monitoring activities. Excellent Communication and Interpersonal Abilities: Proficient in conveying complex information clearly and effectively, fostering strong relationships within the team and across departments. Ability to Work Collaboratively in a Team Environment: Demonstrated experience in working effectively within a team, contributing to collective goals and supporting colleagues. Experience in Quality Assurance or Risk Management: Previous experience in these areas is preferred but not essential. We are looking for someone who is keen to learn and develop a solid understanding of the nuances of quality and risk processes. Proficiency in Excel and/or Power BI: Skilled in data manipulation and report creation using Excel and Power BI, enabling efficient handling of large datasets and insightful reporting. Innovative - You possess a proactive mindset, constantly seeking opportunities for improvement and innovation within quality and risk processes. Your creative problem-solving skills enable you to think outside the box and propose novel solutions to complex challenges. Technically Proficient - While familiarity with quality and risk tools and methodology is advantageous, you are tech-savvy and comfortable with learning new software and technologies to enhance quality and risk management capabilities. Committed to Growth - You have a strong eagerness to learn and a desire to expand your knowledge and skills in quality assurance and risk management. Organisational Expert - You excel in effective time management, prioritising tasks and managing time efficiently to meet deadlines and support multiple functions. Your resourcefulness allows you to utilise available resources to achieve objectives and overcome obstacles. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
BDO UK
SSC Senior Assistant
BDO UK City, Glasgow
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The firm is looking to recruit an SSC Senior Assistant for a 12 month FTC to support BDO's Shared Service centre (SSC). This team is one of several Hubs within BDO's rapidly growing SSC. SSC team members work internally within the business providing support to the client facing members of BDO. Responsibilities: Areas of administration will include, recruitment for Early in Careers (EiC) areas for each season and onboarding for EiC areas for each season. Providing support with HR administration for employees and escalating when appropriate Assist with HR projects led by the team Completing regular updates for the broader HR team, and other departments as needed All other related HR tasks Producing regular reports from internal systems (Workday) To provide an exceptional client experience within the firm, as well as being responsive and helping to create a positive impression at all touch points Answering EiC phone line resolving FAQ's and forwarding any complex cases/issue to relevant individuals Answering EiC Inbox resolving FAQ's and flagging any complex cases/issue to relevant individuals Setting up Assessment Centre's on the recruitment system - uploading Assessor and Candidates including CV's, resolving last min drop out s Adding Assessment Centre's scores from the recruitment system into the Workday HR system. Liaising with our Professional Qualification team to understand any previous qualifications the candidate has taken and ensuring this still meets our eligibility criteria Other ad hoc duties such as data analysis and data input to support EiC strategy You'll be someone with: Administration experience Experience of working within a busy, fast-paced environment Highly organised Strong attention to detail Excellent communication skills Computer literate with MS Office and HR systems Desirable: Can demonstrates an interest in HR processes and activities An understanding of GDPR Data analysis and reporting You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task ati hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 01, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The firm is looking to recruit an SSC Senior Assistant for a 12 month FTC to support BDO's Shared Service centre (SSC). This team is one of several Hubs within BDO's rapidly growing SSC. SSC team members work internally within the business providing support to the client facing members of BDO. Responsibilities: Areas of administration will include, recruitment for Early in Careers (EiC) areas for each season and onboarding for EiC areas for each season. Providing support with HR administration for employees and escalating when appropriate Assist with HR projects led by the team Completing regular updates for the broader HR team, and other departments as needed All other related HR tasks Producing regular reports from internal systems (Workday) To provide an exceptional client experience within the firm, as well as being responsive and helping to create a positive impression at all touch points Answering EiC phone line resolving FAQ's and forwarding any complex cases/issue to relevant individuals Answering EiC Inbox resolving FAQ's and flagging any complex cases/issue to relevant individuals Setting up Assessment Centre's on the recruitment system - uploading Assessor and Candidates including CV's, resolving last min drop out s Adding Assessment Centre's scores from the recruitment system into the Workday HR system. Liaising with our Professional Qualification team to understand any previous qualifications the candidate has taken and ensuring this still meets our eligibility criteria Other ad hoc duties such as data analysis and data input to support EiC strategy You'll be someone with: Administration experience Experience of working within a busy, fast-paced environment Highly organised Strong attention to detail Excellent communication skills Computer literate with MS Office and HR systems Desirable: Can demonstrates an interest in HR processes and activities An understanding of GDPR Data analysis and reporting You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task ati hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
BDO UK
SSC Associate - KYC Quality Assurance
BDO UK City, Glasgow
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The role The firm is looking to recruit a n SSC Associate who will join the ATEQA Team (After The Event Q uality Assurance) within BDO's Shared Service Centre (SSC) Internal Compliance Area, based in Liverpool City Centre. This will be a challenging and rewarding role where you will be involved in the administration and assurance of the firm's Conflicts of Interest (COI), Know Your Customer (KYC) & Anti-Money Laundering (AML) requirements, and on-line management system s (Including CMS & CTO2 ). Successful applicants will be required to engage with Partners and senior stakeholders to discuss the 7 key risk areas identified by BDO (AML, Ethics & Independence, Conflicts, Reputational, Execution, Commercial, Network), and any mitigations provided for these risks. You'll be someone with: Knowledge and experience of the Anti -Money Laundering Regulations , and the implementation /application of these regulations in real world scenarios . IT skills - strong working knowledge of MS Office including Access, Outlook, Power P oint , Internet research. Well presented with a professional level of communication . Strong v erbal communication, and experience dealing with difficult conversations and ; Strong written communication with experience collating information into navigable and clear reports , with a high-level summary of key points. Experience with time management and meeting deadlines. A bility to prioritise and support an organised workload. You'll preferably have: Experience and knowledge of heightening risk factors within AML/KYC, and appropriate mitigating points. Knowledge of business/key terms within the Accounting/Audit/Professional Services industry, and the application of AML principles in these areas. Detailed understanding of typical corporate structures, ultimate beneficial ownership of organisations/entities and appreciation of influence and control over bodies corporate. Ability to use own initiative and take a risk based approach. Good telephone manner. We'll value you You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 01, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The role The firm is looking to recruit a n SSC Associate who will join the ATEQA Team (After The Event Q uality Assurance) within BDO's Shared Service Centre (SSC) Internal Compliance Area, based in Liverpool City Centre. This will be a challenging and rewarding role where you will be involved in the administration and assurance of the firm's Conflicts of Interest (COI), Know Your Customer (KYC) & Anti-Money Laundering (AML) requirements, and on-line management system s (Including CMS & CTO2 ). Successful applicants will be required to engage with Partners and senior stakeholders to discuss the 7 key risk areas identified by BDO (AML, Ethics & Independence, Conflicts, Reputational, Execution, Commercial, Network), and any mitigations provided for these risks. You'll be someone with: Knowledge and experience of the Anti -Money Laundering Regulations , and the implementation /application of these regulations in real world scenarios . IT skills - strong working knowledge of MS Office including Access, Outlook, Power P oint , Internet research. Well presented with a professional level of communication . Strong v erbal communication, and experience dealing with difficult conversations and ; Strong written communication with experience collating information into navigable and clear reports , with a high-level summary of key points. Experience with time management and meeting deadlines. A bility to prioritise and support an organised workload. You'll preferably have: Experience and knowledge of heightening risk factors within AML/KYC, and appropriate mitigating points. Knowledge of business/key terms within the Accounting/Audit/Professional Services industry, and the application of AML principles in these areas. Detailed understanding of typical corporate structures, ultimate beneficial ownership of organisations/entities and appreciation of influence and control over bodies corporate. Ability to use own initiative and take a risk based approach. Good telephone manner. We'll value you You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
RecruitmentRevolution.com
ERP/Technical Customer Support Manager - Hybrid / Remote
RecruitmentRevolution.com
You don't just manage support - you roll up your sleeves, dive into complex issues, and craft experiences that turn frustrated customers into loyal advocates. If solving technical problems and leading teams energizes you, this role was made for someone at the top of their game. ERP/Technical Customer Support Manager £60,000 - £65,000 base + up to 10% performance bonus + other benefits Hybrid UK/National Stack: Join a fast-growing software business that powers the operational backbone of hundreds of UK companies-from SMEs to multi-channel retailers. ERP systems, integrations, inventory, orders, and accounting-when everything runs smoothly, customers scale confidently. When it doesn't, they need someone who takes full ownership: someone who can lead the team and get hands-on with high-priority support tickets and P1 escalations. That someone? Could be you. Payoff: As ERP/Technical Customer Support Manager , you'll wear two hats: • Leader: Coach and grow your team, influence product decisions, and ensure customers don't just use the software-they thrive with it. • Hands-on Expert: Step in on complex technical issues, tackle priority escalations, and solve problems directly alongside your team. Required Experience & Technical Skills: • 5+ years' management experience in customer support or technical teams. • ERP experience supporting multi-channel, operational software. • Strong SQL skills and ability to interrogate and analyse databases. • Proven ability to troubleshoot and resolve complex technical issues across ERP systems, integrations, and business data. Success looks like: • High CSAT and NPS scores that make you proud. • Fast resolution of complex and critical issues. • A confident, high-performing team that genuinely delivers. • Customers actively recommending the product because of the experience you create. Why this role stands out: • Competitive top-tier package for an ERP/Technical Customer Support leader • Hybrid working with flexible home working after probation . During probation, some attendance at our Nottingham office is required . • 25 days holiday + bank holidays, plus company pension with enhanced contributions. • Training & development budget to level up your leadership and technical skills. • Reports directly to the Managing Director , with strategic influence on customer experience. • The chance to shape how customer success works in an ambitious, growing software business. Invite: If you're a customer-first leader who thrives on complexity, ownership, and building teams while staying hands-on with technical challenges like SQL and database analysis, we want to meet you. Apply today and help turn powerful software into long-term success for every customer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 01, 2026
Full time
You don't just manage support - you roll up your sleeves, dive into complex issues, and craft experiences that turn frustrated customers into loyal advocates. If solving technical problems and leading teams energizes you, this role was made for someone at the top of their game. ERP/Technical Customer Support Manager £60,000 - £65,000 base + up to 10% performance bonus + other benefits Hybrid UK/National Stack: Join a fast-growing software business that powers the operational backbone of hundreds of UK companies-from SMEs to multi-channel retailers. ERP systems, integrations, inventory, orders, and accounting-when everything runs smoothly, customers scale confidently. When it doesn't, they need someone who takes full ownership: someone who can lead the team and get hands-on with high-priority support tickets and P1 escalations. That someone? Could be you. Payoff: As ERP/Technical Customer Support Manager , you'll wear two hats: • Leader: Coach and grow your team, influence product decisions, and ensure customers don't just use the software-they thrive with it. • Hands-on Expert: Step in on complex technical issues, tackle priority escalations, and solve problems directly alongside your team. Required Experience & Technical Skills: • 5+ years' management experience in customer support or technical teams. • ERP experience supporting multi-channel, operational software. • Strong SQL skills and ability to interrogate and analyse databases. • Proven ability to troubleshoot and resolve complex technical issues across ERP systems, integrations, and business data. Success looks like: • High CSAT and NPS scores that make you proud. • Fast resolution of complex and critical issues. • A confident, high-performing team that genuinely delivers. • Customers actively recommending the product because of the experience you create. Why this role stands out: • Competitive top-tier package for an ERP/Technical Customer Support leader • Hybrid working with flexible home working after probation . During probation, some attendance at our Nottingham office is required . • 25 days holiday + bank holidays, plus company pension with enhanced contributions. • Training & development budget to level up your leadership and technical skills. • Reports directly to the Managing Director , with strategic influence on customer experience. • The chance to shape how customer success works in an ambitious, growing software business. Invite: If you're a customer-first leader who thrives on complexity, ownership, and building teams while staying hands-on with technical challenges like SQL and database analysis, we want to meet you. Apply today and help turn powerful software into long-term success for every customer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
BDO UK
SSC Associate - KYC - 12 month FTC
BDO UK City, Glasgow
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Role overview: The firm is looking to recruit an SDD/EDD Associate who will join the Standard Due Diligence (SDD) and Enhanced Due Diligence (EDD) teams within BDO's Shared Service Centre (SSC) Internal Compliance Area, based in Liverpool City Centre. This will be a challenging and rewarding role where you will be involved in the administration of the firm's Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements, and on-line management systems (Including CTO2) alongside the management of up to 8 direct reports. You'll be someone with: Knowledge and experience of the Anti -Money Laundering Regulations and KYC processes. IT skills - strong working knowledge of MS Office including Access, Outlook, Powerpoint , Internet research. Well presented with a professional level of communication - both verbal and written. Good time management, organisation skills and the ability to prioritise. Ability to use own initiative and take a flexible approach. Good telephone manner. Preferential skills include: Experience in managing 2-8 direct reports, or equivalent experience. During your time at BDO, you'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 01, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Role overview: The firm is looking to recruit an SDD/EDD Associate who will join the Standard Due Diligence (SDD) and Enhanced Due Diligence (EDD) teams within BDO's Shared Service Centre (SSC) Internal Compliance Area, based in Liverpool City Centre. This will be a challenging and rewarding role where you will be involved in the administration of the firm's Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements, and on-line management systems (Including CTO2) alongside the management of up to 8 direct reports. You'll be someone with: Knowledge and experience of the Anti -Money Laundering Regulations and KYC processes. IT skills - strong working knowledge of MS Office including Access, Outlook, Powerpoint , Internet research. Well presented with a professional level of communication - both verbal and written. Good time management, organisation skills and the ability to prioritise. Ability to use own initiative and take a flexible approach. Good telephone manner. Preferential skills include: Experience in managing 2-8 direct reports, or equivalent experience. During your time at BDO, you'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Busy Bees
Nursery Manager
Busy Bees Meridian Business Park, Leicestershire
Role Overview: Nursery Manager - Busy Bees Leicester Meridian Park - Up to £45,000 Looking for a Nursery Manager role where you're supported, valued, and empowered to lead with confidence? Busy Bees - the UK's No.1 childcare provider - is searching for an inspiring Nursery Manager to join our Leicester Meridian Park nursery. If you're exploring Nursery Manager jobs in Leicester , Early Years Manager roles , or Childcare Manager opportunities , this is a standout opportunity to grow your career with a trusted, forward thinking childcare group. Why This Role Stands Out Busy Bees offers one of the strongest benefits packages in the early years sector - designed to support your wellbeing, reward your leadership, and help you thrive. You'll enjoy: Competitive salary + up to 25% annual bonus Up to 33 days holiday (including bank holidays) Your birthday off - paid Significant childcare discount Enhanced family leave & return to work bonus Hive Benefits & huge retail discounts Menopause support via Peppy Financial wellbeing support via Salary Finance Employee Assistance Programme & Mental Health First Aiders Cycle to Work scheme & workplace pension Discounted private medical insurance Funded training, development & clear career progression Opportunities to travel internationally and learn from Busy Bees nurseries around the world What You'll Do As Nursery Manager, you'll lead your team to deliver exceptional early years education in line with EYFS and Ofsted standards. You'll create a safe, nurturing, and stimulating environment where children can explore, learn, and grow with confidence. Key Responsibilities Lead, inspire, and motivate your team Ensure full EYFS, Ofsted, and safeguarding compliance Drive quality improvement across the nursery Manage budgets, occupancy, and resources Build strong relationships with parents, staff, and the community Support staff development and professional growth Perfect for an experienced Nursery Manager , Assistant Nursery Manager , Early Years Manager , or Childcare Manager ready to step up. Role Responsibilities: About Busy Bees Leicester Meridian Park Busy Bees Leicester Meridian Park is an Ofsted rated "Good" nursery caring for up to 130 children . It offers: Spacious, age specific outdoor areas A strong focus on learning through play A rich, stimulating environment indoors and out Calming, well designed rooms tailored to each age group Conveniently located in Meridian Leisure and Business Park , the nursery is: Just minutes from the M1 and M69 Close to public transport links Equipped with free staff parking It's a modern, well resourced setting where your leadership will make a meaningful impact. Required Qualifications: About You We're looking for a confident, ambitious leader who is passionate about delivering the highest standards of childcare. You'll bring: Level 3 childcare qualification (NNEB, BTEC, CACHE, NVQ) Experience as a Nursery Manager or Assistant Nursery Manager Strong leadership, communication, and organisational skills A commercially minded, proactive approach A genuine passion for early years education Apply Today If you're searching for Nursery Manager jobs in Leicester and want to join a supportive, ambitious, and forward thinking childcare provider, apply today and become part of the Busy Bees family. Lead with purpose. Inspire young minds. Build your future with Busy Bees.
Apr 01, 2026
Full time
Role Overview: Nursery Manager - Busy Bees Leicester Meridian Park - Up to £45,000 Looking for a Nursery Manager role where you're supported, valued, and empowered to lead with confidence? Busy Bees - the UK's No.1 childcare provider - is searching for an inspiring Nursery Manager to join our Leicester Meridian Park nursery. If you're exploring Nursery Manager jobs in Leicester , Early Years Manager roles , or Childcare Manager opportunities , this is a standout opportunity to grow your career with a trusted, forward thinking childcare group. Why This Role Stands Out Busy Bees offers one of the strongest benefits packages in the early years sector - designed to support your wellbeing, reward your leadership, and help you thrive. You'll enjoy: Competitive salary + up to 25% annual bonus Up to 33 days holiday (including bank holidays) Your birthday off - paid Significant childcare discount Enhanced family leave & return to work bonus Hive Benefits & huge retail discounts Menopause support via Peppy Financial wellbeing support via Salary Finance Employee Assistance Programme & Mental Health First Aiders Cycle to Work scheme & workplace pension Discounted private medical insurance Funded training, development & clear career progression Opportunities to travel internationally and learn from Busy Bees nurseries around the world What You'll Do As Nursery Manager, you'll lead your team to deliver exceptional early years education in line with EYFS and Ofsted standards. You'll create a safe, nurturing, and stimulating environment where children can explore, learn, and grow with confidence. Key Responsibilities Lead, inspire, and motivate your team Ensure full EYFS, Ofsted, and safeguarding compliance Drive quality improvement across the nursery Manage budgets, occupancy, and resources Build strong relationships with parents, staff, and the community Support staff development and professional growth Perfect for an experienced Nursery Manager , Assistant Nursery Manager , Early Years Manager , or Childcare Manager ready to step up. Role Responsibilities: About Busy Bees Leicester Meridian Park Busy Bees Leicester Meridian Park is an Ofsted rated "Good" nursery caring for up to 130 children . It offers: Spacious, age specific outdoor areas A strong focus on learning through play A rich, stimulating environment indoors and out Calming, well designed rooms tailored to each age group Conveniently located in Meridian Leisure and Business Park , the nursery is: Just minutes from the M1 and M69 Close to public transport links Equipped with free staff parking It's a modern, well resourced setting where your leadership will make a meaningful impact. Required Qualifications: About You We're looking for a confident, ambitious leader who is passionate about delivering the highest standards of childcare. You'll bring: Level 3 childcare qualification (NNEB, BTEC, CACHE, NVQ) Experience as a Nursery Manager or Assistant Nursery Manager Strong leadership, communication, and organisational skills A commercially minded, proactive approach A genuine passion for early years education Apply Today If you're searching for Nursery Manager jobs in Leicester and want to join a supportive, ambitious, and forward thinking childcare provider, apply today and become part of the Busy Bees family. Lead with purpose. Inspire young minds. Build your future with Busy Bees.
Busy Bees
Assistant Nursery Manager
Busy Bees Billingham, Yorkshire
Role Overview: Join Our Team at Busy Bees - Leading Nursery Group in the UK Are you a passionate leader with a background in early childhood education and management? As an Assistant Centre Director at Busy Bees, you will support the Centre Director in overseeing the day-to-day operations of the centre. This is a fantastic opportunity for someone who thrives in a dynamic, fast-paced environment and wants to make a difference in the lives of children while leading a team towards educational excellence. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you'll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Our Ofsted rated Outstanding Wynyard nursery caters to up to 108 children, offering a stimulating environment designed to foster early development and prepare children for primary school through the Early Years Foundation Stage (EYFS) curriculum. The nursery boasts modern, airy rooms filled with toys, games, and activity areas, along with spacious outdoor areas where children can safely explore under supervision.The nursery's location within a business park also aligns it closely with local businesses and professionals, allowing it to cater to commuting families and contributing to the broader community.Busy Bees at Wynyard, also known as Kids 1st Wynyard, is located at 2 Wynyard Avenue, within Wynyard Business Park, Billingham, TS22 5TB. The nursery is easily accessible from nearby areas and is situated in a prime location for families working in or commuting through the business park. It's just off the A689 and about a 10-minute drive from Billingham town centre, making it convenient for drop-offs and pick-up. Complimentary onsite parking provided. Busy Bees Benefits Competitive salary Ongoing professional development and career progression Our 'Hive' benefits and wellbeing hub, with discounts across a huge range of retailers Up to 28 days holiday per year (including bank holidays) Your birthday off - it's our gift to you! 50% childcare discount Enhanced family leave and return to work bonus Menopause support through Peppy Financial support through Salary Finance Employee Assistance Programme and Mental Health First Aiders Cycle to Work scheme Easy access to your workplace pension through Cushon Discounted Private Medical Insurance (PMI) Opportunities to travel to other countries, experience different cultures and learn new practices. But wait, there's more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees. Join our supportive and collaborative work environment, learn from experienced colleagues, and make meaningful connections. If you are ready to make a positive impact in the field of early childhood education and childcare, we encourage you to apply for the Nursery Manager position at Busy Bees. Apply now to be part of our dynamic team and take the next step in your career. Role Responsibilities: Key Responsibilities Support the Centre Director in overseeing the daily operations and maintaining educational standards. Assist in developing and delivering an engaging, high-quality curriculum tailored to the needs of children. Ensure the centre complies with all relevant regulatory requirements and maintains high safety and health standards. Provide leadership and mentorship to staff, ensuring a cohesive and motivated team. Lead efforts to enhance customer satisfaction by delivering exceptional service and promoting a positive centre experience for families. Assist with administrative tasks, including scheduling, payroll, and recruitment. Manage operational records and support financial planning to ensure sustainability. Required Qualifications: Ideal Candidate: An approved Level 3 qualification or above in early years education. Experience within an early years setting, with leadership or supervisory experience ideally as either a Assistant Nursery Manager or Deputy Nursery Manager. Proven track record of ensuring educational excellence and curriculum development. Strong communication and organisational skills, with a focus on teamwork. Experience in maintaining compliance with regulatory standards and health and safety protocols. Lead with passion and help create a nurturing learning environment-apply now!
Apr 01, 2026
Full time
Role Overview: Join Our Team at Busy Bees - Leading Nursery Group in the UK Are you a passionate leader with a background in early childhood education and management? As an Assistant Centre Director at Busy Bees, you will support the Centre Director in overseeing the day-to-day operations of the centre. This is a fantastic opportunity for someone who thrives in a dynamic, fast-paced environment and wants to make a difference in the lives of children while leading a team towards educational excellence. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you'll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Our Ofsted rated Outstanding Wynyard nursery caters to up to 108 children, offering a stimulating environment designed to foster early development and prepare children for primary school through the Early Years Foundation Stage (EYFS) curriculum. The nursery boasts modern, airy rooms filled with toys, games, and activity areas, along with spacious outdoor areas where children can safely explore under supervision.The nursery's location within a business park also aligns it closely with local businesses and professionals, allowing it to cater to commuting families and contributing to the broader community.Busy Bees at Wynyard, also known as Kids 1st Wynyard, is located at 2 Wynyard Avenue, within Wynyard Business Park, Billingham, TS22 5TB. The nursery is easily accessible from nearby areas and is situated in a prime location for families working in or commuting through the business park. It's just off the A689 and about a 10-minute drive from Billingham town centre, making it convenient for drop-offs and pick-up. Complimentary onsite parking provided. Busy Bees Benefits Competitive salary Ongoing professional development and career progression Our 'Hive' benefits and wellbeing hub, with discounts across a huge range of retailers Up to 28 days holiday per year (including bank holidays) Your birthday off - it's our gift to you! 50% childcare discount Enhanced family leave and return to work bonus Menopause support through Peppy Financial support through Salary Finance Employee Assistance Programme and Mental Health First Aiders Cycle to Work scheme Easy access to your workplace pension through Cushon Discounted Private Medical Insurance (PMI) Opportunities to travel to other countries, experience different cultures and learn new practices. But wait, there's more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees. Join our supportive and collaborative work environment, learn from experienced colleagues, and make meaningful connections. If you are ready to make a positive impact in the field of early childhood education and childcare, we encourage you to apply for the Nursery Manager position at Busy Bees. Apply now to be part of our dynamic team and take the next step in your career. Role Responsibilities: Key Responsibilities Support the Centre Director in overseeing the daily operations and maintaining educational standards. Assist in developing and delivering an engaging, high-quality curriculum tailored to the needs of children. Ensure the centre complies with all relevant regulatory requirements and maintains high safety and health standards. Provide leadership and mentorship to staff, ensuring a cohesive and motivated team. Lead efforts to enhance customer satisfaction by delivering exceptional service and promoting a positive centre experience for families. Assist with administrative tasks, including scheduling, payroll, and recruitment. Manage operational records and support financial planning to ensure sustainability. Required Qualifications: Ideal Candidate: An approved Level 3 qualification or above in early years education. Experience within an early years setting, with leadership or supervisory experience ideally as either a Assistant Nursery Manager or Deputy Nursery Manager. Proven track record of ensuring educational excellence and curriculum development. Strong communication and organisational skills, with a focus on teamwork. Experience in maintaining compliance with regulatory standards and health and safety protocols. Lead with passion and help create a nurturing learning environment-apply now!
Busy Bees
Nursery Room Leader
Busy Bees Ripon, Yorkshire
Role Overview: Join Our Team at Busy Bees - Leading Nursery Group in the UK As a Room Leader at Busy Bees, you will oversee multiple rooms and ensure that educational strategies are seamlessly integrated across the centre. This is a leadership role where you will inspire your team to achieve the highest standards of care and learning. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you'll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Busy Bees Day Nursery and Preschool Ripon is an Ofsted-rated "Good" facility with a capacity of 126 children, caring for ages from 12 weeks to 5 years. This purpose-built, one-storey nursery features eight rooms, all offering outstanding care and direct access to enclosed outdoor play areas. The nursery also boasts a large garden space, complete with a woodland nature trail and forest area, providing an enriching outdoor experience. Located conveniently on College Business Park, it is an ideal setting for children's early learning and development. Busy Bees Benefits Competitive salary Ongoing professional development and career progression Our 'Hive' benefits and wellbeing hub, with discounts across a huge range of retailers Up to 28 days holiday per year (including bank holidays) Your birthday off - it's our gift to you! 50% childcare discount Enhanced family leave and return to work bonus Menopause support through Peppy Financial support through Salary Finance Employee Assistance Programme and Mental Health First Aiders Cycle to Work scheme Easy access to your workplace pension through Cushon Discounted Private Medical Insurance (PMI) Opportunities to travel to other countries, experience different cultures and learn new practices. But wait, there's more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees. Role Responsibilities: Key Responsibilities Lead the planning and execution of age-appropriate activities and curriculum in your room. Create a safe, stimulating, and inclusive learning environment for children. Foster a high-performing team through supportive leadership and collaboration. Oversee the development and wellbeing of children, ensuring their progress is tracked and communicated with parents. Take on the role of Key Person, ensuring the holistic development and personal care needs of a group of children. Ensure health and safety standards are met, maintaining a clean and secure environment. Required Qualifications: Ideal Candidate: Level 3 qualification or above in early years education. Experience in an early years setting, with supervisory experience an advantage ideally as a Nursery Room Leader, Nursery Room Manager or Nursery Practitioner. Strong leadership, organisational, and communication skills. Passionate about fostering children's development and creating positive relationships with families. Make a positive impact on young learners-apply now!
Apr 01, 2026
Full time
Role Overview: Join Our Team at Busy Bees - Leading Nursery Group in the UK As a Room Leader at Busy Bees, you will oversee multiple rooms and ensure that educational strategies are seamlessly integrated across the centre. This is a leadership role where you will inspire your team to achieve the highest standards of care and learning. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you'll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Busy Bees Day Nursery and Preschool Ripon is an Ofsted-rated "Good" facility with a capacity of 126 children, caring for ages from 12 weeks to 5 years. This purpose-built, one-storey nursery features eight rooms, all offering outstanding care and direct access to enclosed outdoor play areas. The nursery also boasts a large garden space, complete with a woodland nature trail and forest area, providing an enriching outdoor experience. Located conveniently on College Business Park, it is an ideal setting for children's early learning and development. Busy Bees Benefits Competitive salary Ongoing professional development and career progression Our 'Hive' benefits and wellbeing hub, with discounts across a huge range of retailers Up to 28 days holiday per year (including bank holidays) Your birthday off - it's our gift to you! 50% childcare discount Enhanced family leave and return to work bonus Menopause support through Peppy Financial support through Salary Finance Employee Assistance Programme and Mental Health First Aiders Cycle to Work scheme Easy access to your workplace pension through Cushon Discounted Private Medical Insurance (PMI) Opportunities to travel to other countries, experience different cultures and learn new practices. But wait, there's more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees. Role Responsibilities: Key Responsibilities Lead the planning and execution of age-appropriate activities and curriculum in your room. Create a safe, stimulating, and inclusive learning environment for children. Foster a high-performing team through supportive leadership and collaboration. Oversee the development and wellbeing of children, ensuring their progress is tracked and communicated with parents. Take on the role of Key Person, ensuring the holistic development and personal care needs of a group of children. Ensure health and safety standards are met, maintaining a clean and secure environment. Required Qualifications: Ideal Candidate: Level 3 qualification or above in early years education. Experience in an early years setting, with supervisory experience an advantage ideally as a Nursery Room Leader, Nursery Room Manager or Nursery Practitioner. Strong leadership, organisational, and communication skills. Passionate about fostering children's development and creating positive relationships with families. Make a positive impact on young learners-apply now!
Pertemps Birmingham Industrial
Business Development Sales Manager
Pertemps Birmingham Industrial Birmingham, Staffordshire
Business Development Sales Manager - Milk Delivery Company (North Birmingham) Salary: Circa £50,000 Commission Benefits (Company car after 6 months) Hours: Monday to Friday, 12pm-8pm Contract: Temp to Perm Are you an experienced Sales Team Leader ready to take the next step in your career? Our expanding milk delivery company in North Birmingham is seeking an ambitious Business Development Sales Manager to help drive growth and lead a motivated canvassing team. About the Role You'll be responsible for developing new business across the region, managing and coaching your team, and ensuring sales targets are consistently achieved. This role is perfect for someone with milk canvassing or door-to-door sales experience who thrives on building relationships and winning new customers. Key Responsibilities Recruit, lead, and motivate a high-performing canvassing team. Conduct field visits and train new starters in the art of customer acquisition. Generate new business opportunities and develop lasting customer relationships. Manage performance and reporting to meet growth targets. What We're Looking For Proven experience in milk canvassing, door-to-door, or similar field sales. Current or former team leader looking for progression into management. Ability to bring an existing team with you or build one from scratch. Strong leadership, communication, and people development skills. Background in utilities (e.g. electricity) or home improvement sales (e.g. double glazing) will also be considered. What's on Offer Temp to perm opportunity with a competitive £50k salary. Attractive commission structure and bonus opportunities . Company car after 6 months. Ongoing training, support, and real progression potential. Interviews are happening immediately, don't miss out! Apply today to secure your place in this exciting growth story.
Apr 01, 2026
Full time
Business Development Sales Manager - Milk Delivery Company (North Birmingham) Salary: Circa £50,000 Commission Benefits (Company car after 6 months) Hours: Monday to Friday, 12pm-8pm Contract: Temp to Perm Are you an experienced Sales Team Leader ready to take the next step in your career? Our expanding milk delivery company in North Birmingham is seeking an ambitious Business Development Sales Manager to help drive growth and lead a motivated canvassing team. About the Role You'll be responsible for developing new business across the region, managing and coaching your team, and ensuring sales targets are consistently achieved. This role is perfect for someone with milk canvassing or door-to-door sales experience who thrives on building relationships and winning new customers. Key Responsibilities Recruit, lead, and motivate a high-performing canvassing team. Conduct field visits and train new starters in the art of customer acquisition. Generate new business opportunities and develop lasting customer relationships. Manage performance and reporting to meet growth targets. What We're Looking For Proven experience in milk canvassing, door-to-door, or similar field sales. Current or former team leader looking for progression into management. Ability to bring an existing team with you or build one from scratch. Strong leadership, communication, and people development skills. Background in utilities (e.g. electricity) or home improvement sales (e.g. double glazing) will also be considered. What's on Offer Temp to perm opportunity with a competitive £50k salary. Attractive commission structure and bonus opportunities . Company car after 6 months. Ongoing training, support, and real progression potential. Interviews are happening immediately, don't miss out! Apply today to secure your place in this exciting growth story.
Busy Bees
Nursery Room Leader
Busy Bees Corby, Northamptonshire
Role Overview: Join Our Team at Busy Bees - Leading Nursery Group in the UK As a Room Leader at Busy Bees, you will oversee multiple rooms and ensure that educational strategies are seamlessly integrated across the centre. This is a leadership role where you will inspire your team to achieve the highest standards of care and learning. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you'll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Join Busy Bees at our Corby Priors Hall nursery, rated Good by Ofsted, with a capacity of 120 children. Our purpose-built centre is located in the heart of the Priors Hall estate, providing an ideal environment for children to thrive. We maintain strong partnerships with local businesses, including the Priors Hall Care Home, enhancing our community connections. While the nursery is situated on the Priors Hall Park Estate with limited bus services, free parking is available for staff and families. We offer professional development opportunities and further training, alongside flexible hours to meet the needs of our staff and the nursery. Come be part of a dedicated team passionate about providing the best start in life for our children! Busy Bees Benefits Competitive salary Ongoing professional development and career progression Our 'Hive' benefits and wellbeing hub, with discounts across a huge range of retailers Up to 28 days holiday per year (including bank holidays) Your birthday off - it's our gift to you! 50% childcare discount Enhanced family leave and return to work bonus Menopause support through Peppy Financial support through Salary Finance Employee Assistance Programme and Mental Health First Aiders Cycle to Work scheme Easy access to your workplace pension through Cushon Discounted Private Medical Insurance (PMI) Opportunities to travel to other countries, experience different cultures and learn new practices. But wait, there's more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees. Role Responsibilities: Key Responsibilities Lead the planning and execution of age-appropriate activities and curriculum in your room. Create a safe, stimulating, and inclusive learning environment for children. Foster a high-performing team through supportive leadership and collaboration. Oversee the development and wellbeing of children, ensuring their progress is tracked and communicated with parents. Take on the role of Key Person, ensuring the holistic development and personal care needs of a group of children. Ensure health and safety standards are met, maintaining a clean and secure environment. Required Qualifications: Ideal Candidate: Level 3 qualification or above in early years education. Experience in an early years setting, with supervisory experience an advantage ideally as a Nursery Room Leader, Nursery Room Manager or Nursery Practitioner. Strong leadership, organisational, and communication skills. Passionate about fostering children's development and creating positive relationships with families. Make a positive impact on young learners-apply now!
Apr 01, 2026
Full time
Role Overview: Join Our Team at Busy Bees - Leading Nursery Group in the UK As a Room Leader at Busy Bees, you will oversee multiple rooms and ensure that educational strategies are seamlessly integrated across the centre. This is a leadership role where you will inspire your team to achieve the highest standards of care and learning. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you'll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Join Busy Bees at our Corby Priors Hall nursery, rated Good by Ofsted, with a capacity of 120 children. Our purpose-built centre is located in the heart of the Priors Hall estate, providing an ideal environment for children to thrive. We maintain strong partnerships with local businesses, including the Priors Hall Care Home, enhancing our community connections. While the nursery is situated on the Priors Hall Park Estate with limited bus services, free parking is available for staff and families. We offer professional development opportunities and further training, alongside flexible hours to meet the needs of our staff and the nursery. Come be part of a dedicated team passionate about providing the best start in life for our children! Busy Bees Benefits Competitive salary Ongoing professional development and career progression Our 'Hive' benefits and wellbeing hub, with discounts across a huge range of retailers Up to 28 days holiday per year (including bank holidays) Your birthday off - it's our gift to you! 50% childcare discount Enhanced family leave and return to work bonus Menopause support through Peppy Financial support through Salary Finance Employee Assistance Programme and Mental Health First Aiders Cycle to Work scheme Easy access to your workplace pension through Cushon Discounted Private Medical Insurance (PMI) Opportunities to travel to other countries, experience different cultures and learn new practices. But wait, there's more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees. Role Responsibilities: Key Responsibilities Lead the planning and execution of age-appropriate activities and curriculum in your room. Create a safe, stimulating, and inclusive learning environment for children. Foster a high-performing team through supportive leadership and collaboration. Oversee the development and wellbeing of children, ensuring their progress is tracked and communicated with parents. Take on the role of Key Person, ensuring the holistic development and personal care needs of a group of children. Ensure health and safety standards are met, maintaining a clean and secure environment. Required Qualifications: Ideal Candidate: Level 3 qualification or above in early years education. Experience in an early years setting, with supervisory experience an advantage ideally as a Nursery Room Leader, Nursery Room Manager or Nursery Practitioner. Strong leadership, organisational, and communication skills. Passionate about fostering children's development and creating positive relationships with families. Make a positive impact on young learners-apply now!
Warner Bros. Discovery
Advanced Analytics Lead
Warner Bros. Discovery
Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. We are the now and the next. The power behind the people building the future. We are born from the spirit of innovation. We are created from the idea that people around the world want more, need more, deserve more. We are the home of the global digital revolution. We are CNN. To see what it's like to work at CNN, on Instagram and X ! Your New Role We are looking for the Advanced Analytics Lead who will be responsible for owning, developing and delivering advanced statistical and regression-based analytics that underpin a new measurement solution within the Audiences & Data portfolio. This role sits at the intersection of statistical modelling, insight generation and commercial application. The successful candidate will be the analytical authority on how perception, brand and influence data are modelled, interpreted and translated into robust, defensible insight for clients and internal stakeholders. This is a hands-on senior analytics role, requiring deep expertise in regression and multivariate modelling, alongside the ability to clearly explain methodology, guide junior analysts and ensure outputs are both statistically sound and commercially relevant. Your Role Accountabilities Own the end to end analytical approach for a flagship perception and influence measurement solution, from model design through to delivery. Design, run and evolve regression, multivariate and factor based models to identify and quantify the drivers of perception and influence. Partner closely with commercial, insight and product teams to shape analytical approaches that address real business questions. Support sales and account teams by clearly articulating what the analytics can (and cannot) demonstrate. Provide technical leadership and mentoring to analysts working on perception and influence analytics. Raise overall analytical capability through coaching on statistical thinking, modelling techniques and interpretation. Contribute to hiring, onboarding and skills development within the analytics function as required. Qualifications & Experience Strong experience in advanced analytics, statistical modelling or quantitative research roles. Deep, hands-on expertise in regression analysis and multivariate statistical techniques. Strong working knowledge of R and/or Python for statistical analysis. Experience working with survey, perception, attitudinal or brand-related data. Experience in media, marketing effectiveness, brand measurement or advertising analytics. Familiarity with index construction, weighting frameworks or composite metrics. Experience working with large, multi-market datasets. Exposure to experimental design or causal inference approaches. Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you. How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Apr 01, 2026
Full time
Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. We are the now and the next. The power behind the people building the future. We are born from the spirit of innovation. We are created from the idea that people around the world want more, need more, deserve more. We are the home of the global digital revolution. We are CNN. To see what it's like to work at CNN, on Instagram and X ! Your New Role We are looking for the Advanced Analytics Lead who will be responsible for owning, developing and delivering advanced statistical and regression-based analytics that underpin a new measurement solution within the Audiences & Data portfolio. This role sits at the intersection of statistical modelling, insight generation and commercial application. The successful candidate will be the analytical authority on how perception, brand and influence data are modelled, interpreted and translated into robust, defensible insight for clients and internal stakeholders. This is a hands-on senior analytics role, requiring deep expertise in regression and multivariate modelling, alongside the ability to clearly explain methodology, guide junior analysts and ensure outputs are both statistically sound and commercially relevant. Your Role Accountabilities Own the end to end analytical approach for a flagship perception and influence measurement solution, from model design through to delivery. Design, run and evolve regression, multivariate and factor based models to identify and quantify the drivers of perception and influence. Partner closely with commercial, insight and product teams to shape analytical approaches that address real business questions. Support sales and account teams by clearly articulating what the analytics can (and cannot) demonstrate. Provide technical leadership and mentoring to analysts working on perception and influence analytics. Raise overall analytical capability through coaching on statistical thinking, modelling techniques and interpretation. Contribute to hiring, onboarding and skills development within the analytics function as required. Qualifications & Experience Strong experience in advanced analytics, statistical modelling or quantitative research roles. Deep, hands-on expertise in regression analysis and multivariate statistical techniques. Strong working knowledge of R and/or Python for statistical analysis. Experience working with survey, perception, attitudinal or brand-related data. Experience in media, marketing effectiveness, brand measurement or advertising analytics. Familiarity with index construction, weighting frameworks or composite metrics. Experience working with large, multi-market datasets. Exposure to experimental design or causal inference approaches. Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you. How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Client Operations Manager
Brightwell Chesterfield, Derbyshire
Join Our Team as a Client Operations Manager Location: Chesterfield, Derbyshire Are you an experienced Client Operations Manager looking for a fresh challenge? If so, we could have the perfect opportunity for you. As we continue our growth journey this newly created role within our Service Operations Team will be responsible for building and maintaining strong relationships between our clients and Brightwell. You will be a key player in ensuring client satisfaction, the role provides a vital link between the client stakeholders and colleagues across Brightwell. As an advocate for change the Client Operations Manager will identify opportunities to build or improve upon our product portfolio contributing to Brightwell's growth strategy and ensuring excellent client satisfaction. What you'll do: Manage a portfolio of pension clients, acting as point of contact at a strategic and tactical level with senior client management members and other associated stakeholders, building strong client relationships. Within Brightwell, work with the wider business functions to ensure all client requirements are met to the highest quality and supporting the senior management team to build and maintain client relationships. Support the development of proposals and presenting these to new clients. Identify and develop opportunities for commercial growth and client service level enhancement. Supporting planning and implementation activities at a senior level. Report key delivery successes and anticipating client concerns and managing client stakeholder expectations in consideration of operational performance fluctuations, changes in service delivery (including regulatory changes) and project work. Managing day-to-day communications proactively where appropriate, setting expectations for response turnaround to help ensure consistency of treatment across the client portfolio. Develop and implement client retention strategies and account development in support of Brightwell's strategic agenda for growth. Oversee client reporting, working with the wider business to ensure reporting is provided to clients on schedule and support with presentations to clients. Understand and leverage opportunities to create solutions that meet all stakeholder requirements Act as a day-to-day contact for client enquiries, setting expectations for response turnaround and ensuring agreed targets are met This role would suit someone with: A proven track record in developing and maintaining client relationships including senior stakeholder management. A high level of commercial awareness with experience in the identification, development and implementation of products and services to meet emerging client needs Experience in the sale of new products and services to existing and potential clients The ability to build and maintain strategic partnerships with stakeholders Strong influencing skills with the ability to communicate effectively at all levels within and external to the organisation A positive and professional attitude The ability to work to deadlines and manage workload appropriately Experience of operating in a change environment Experience of identifying and driving continuous improvement Proven management experience in the pensions industry (desirable) Why Brightwell? As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including: Annual performance bonus of up to 20%. 25 days holiday (increasing to 30 with service) plus bank holidays. A pension with 15-17% employer contributions (depending on age). 8 x salary Life Insurance. Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave) Free health assessments. Health cash plan. Professional study support. Employee Assistance Programme and free Wellhub wellness network platform access. Free on-site parking. Building an inclusive work environment: Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell's RISE corporate values: Responsible, Impactful, Supportive & Expert. Apply Now!
Apr 01, 2026
Full time
Join Our Team as a Client Operations Manager Location: Chesterfield, Derbyshire Are you an experienced Client Operations Manager looking for a fresh challenge? If so, we could have the perfect opportunity for you. As we continue our growth journey this newly created role within our Service Operations Team will be responsible for building and maintaining strong relationships between our clients and Brightwell. You will be a key player in ensuring client satisfaction, the role provides a vital link between the client stakeholders and colleagues across Brightwell. As an advocate for change the Client Operations Manager will identify opportunities to build or improve upon our product portfolio contributing to Brightwell's growth strategy and ensuring excellent client satisfaction. What you'll do: Manage a portfolio of pension clients, acting as point of contact at a strategic and tactical level with senior client management members and other associated stakeholders, building strong client relationships. Within Brightwell, work with the wider business functions to ensure all client requirements are met to the highest quality and supporting the senior management team to build and maintain client relationships. Support the development of proposals and presenting these to new clients. Identify and develop opportunities for commercial growth and client service level enhancement. Supporting planning and implementation activities at a senior level. Report key delivery successes and anticipating client concerns and managing client stakeholder expectations in consideration of operational performance fluctuations, changes in service delivery (including regulatory changes) and project work. Managing day-to-day communications proactively where appropriate, setting expectations for response turnaround to help ensure consistency of treatment across the client portfolio. Develop and implement client retention strategies and account development in support of Brightwell's strategic agenda for growth. Oversee client reporting, working with the wider business to ensure reporting is provided to clients on schedule and support with presentations to clients. Understand and leverage opportunities to create solutions that meet all stakeholder requirements Act as a day-to-day contact for client enquiries, setting expectations for response turnaround and ensuring agreed targets are met This role would suit someone with: A proven track record in developing and maintaining client relationships including senior stakeholder management. A high level of commercial awareness with experience in the identification, development and implementation of products and services to meet emerging client needs Experience in the sale of new products and services to existing and potential clients The ability to build and maintain strategic partnerships with stakeholders Strong influencing skills with the ability to communicate effectively at all levels within and external to the organisation A positive and professional attitude The ability to work to deadlines and manage workload appropriately Experience of operating in a change environment Experience of identifying and driving continuous improvement Proven management experience in the pensions industry (desirable) Why Brightwell? As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including: Annual performance bonus of up to 20%. 25 days holiday (increasing to 30 with service) plus bank holidays. A pension with 15-17% employer contributions (depending on age). 8 x salary Life Insurance. Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave) Free health assessments. Health cash plan. Professional study support. Employee Assistance Programme and free Wellhub wellness network platform access. Free on-site parking. Building an inclusive work environment: Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell's RISE corporate values: Responsible, Impactful, Supportive & Expert. Apply Now!

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