Credit Controller

Credit Controller
Trafford Park
£26,000 - £28,000 Doe
Permanent
Monday to Friday
40 hours per week

2 days hybrid after successful probation

The Role

To support the Credit Controller Manager with the management and collection of outstanding invoices, as well as setting and monitoring client credit limits and debtors list effectively.

Your duties will consist of but not be restricted to the following:

New Business Setup:

• Verify credit application details against Companies House and ensure correct invoicing.
• Set credit limits, calculate exposure, and align payment terms with business dealings.
• Ensure credit limits are covered by Euler Insurance.
• Confirm and obtain signed client terms before supply.

Debtor Management:

• Process and allocate cash payments using customer remittances.
• Identify acceptable write-offs for under/over-payments.
• Chase overdue payments and send customer statements.
• Handle customers in administration as required.

Risk Management:

• Monitor client usage to prevent exceeding credit limits.
• Review and update credit limits in the Access Financial system.
• Assist in preparing reports, including aged debt analysis.

Customer Account Queries:

• Generate and provide copy invoices.
• Resolve invoice disputes with payroll and operations teams.
• Escalate unresolved issues to prevent overdue invoices beyond 45 days.
• Confirm invoice clearance with high-turnover customers before due dates.

Stakeholder Communication:

• Build strong relationships with customers and internal teams.
• Upload invoices to client portals and complete ancillary tasks.
• Coordinate with payroll to resolve invoice queries.
• Ensure compliance with credit insurance deadlines and policies.

The Candidate

• Previous credit control experience
• Previous experience of working to strict deadlines in a demanding environment
• Ability to use Excel with knowledge of V Lookups and Pivot Tables
• Previous experience within a debt management role
• Experience with the below software- Access Financials & Zeel (Desirable)

You will have the following skills, experiences, and attributes

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Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!

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