Internal Sales & Marketing Executive - Transport & Logistics Location: Redditch Salary: £32,000 - £35,0000 Our client, a leading business within the transport, haulage and European freight forwarding sector, has continued to grow its service offering over the years. Their operations now span UK distribution, pallet network services, warehousing and storage solutions, as well as global air and sea freight. They are now looking to appoint an energetic Internal Sales & Marketing Executive to join their team based in Redditch. Working closely with the Sales Manager, this role will support both commercial activity and customer engagement across the business. Key Responsibilities Content & Brand Development Create marketing content that reflects the organisation's brand and values Assist with producing sales materials, presentations and promotional assets Market & Competitor Insight Research industry trends and competitor activity to identify areas for growth Collect and interpret customer feedback to aid product positioning Prepare reports that support strategic planning and commercial decisions Digital Marketing Oversee social media activity and help expand online visibility Monitor digital performance metrics and compile regular updates Lead Generation & Sales Support Generate new business opportunities through targeted campaigns Provide the sales team with relevant marketing resources and data Support follow up activity through email campaigns and lead nurturing Customer Communications Create and distribute newsletters, updates and customer focused material Contribute to initiatives that enhance customer loyalty and retention Handle marketing-related enquiries in a timely, professional manner Administration & Coordination Maintain CRM and marketing databases Liaise with external agencies, suppliers and creative partners Assist with managing marketing budgets, invoicing and schedules Package & Benefits Salary: £32,000-£35,000 (depending on experience) Hours: Monday-Friday, 9am-5pm Holiday: 20 days plus Bank Holidays Attendance Bonus: £200 per quarter Pension scheme How to Apply If you're a motivated sales administration professional looking to take the next step in your career within a dynamic transport and logistics environment, we'd love to hear from you. Please submit your CV or get in touch with Jack at Four Squared Recruitment for a confidential discussion about the role.
Feb 28, 2026
Full time
Internal Sales & Marketing Executive - Transport & Logistics Location: Redditch Salary: £32,000 - £35,0000 Our client, a leading business within the transport, haulage and European freight forwarding sector, has continued to grow its service offering over the years. Their operations now span UK distribution, pallet network services, warehousing and storage solutions, as well as global air and sea freight. They are now looking to appoint an energetic Internal Sales & Marketing Executive to join their team based in Redditch. Working closely with the Sales Manager, this role will support both commercial activity and customer engagement across the business. Key Responsibilities Content & Brand Development Create marketing content that reflects the organisation's brand and values Assist with producing sales materials, presentations and promotional assets Market & Competitor Insight Research industry trends and competitor activity to identify areas for growth Collect and interpret customer feedback to aid product positioning Prepare reports that support strategic planning and commercial decisions Digital Marketing Oversee social media activity and help expand online visibility Monitor digital performance metrics and compile regular updates Lead Generation & Sales Support Generate new business opportunities through targeted campaigns Provide the sales team with relevant marketing resources and data Support follow up activity through email campaigns and lead nurturing Customer Communications Create and distribute newsletters, updates and customer focused material Contribute to initiatives that enhance customer loyalty and retention Handle marketing-related enquiries in a timely, professional manner Administration & Coordination Maintain CRM and marketing databases Liaise with external agencies, suppliers and creative partners Assist with managing marketing budgets, invoicing and schedules Package & Benefits Salary: £32,000-£35,000 (depending on experience) Hours: Monday-Friday, 9am-5pm Holiday: 20 days plus Bank Holidays Attendance Bonus: £200 per quarter Pension scheme How to Apply If you're a motivated sales administration professional looking to take the next step in your career within a dynamic transport and logistics environment, we'd love to hear from you. Please submit your CV or get in touch with Jack at Four Squared Recruitment for a confidential discussion about the role.
About Methods: Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Role specification Reporting to the Senior Competency Centre Manager, the Competency Centre Manager plays a key leadership and management role. They are responsible for developing, deploying, and supporting consulting talent across Methods' delivery in IT Enterprise Services. They will ensure the team contains the best talents available at the right time, in the right place and the right cost, whilst maintaining high levels of utilisation. The Competency Centre Manager works closely with Project Delivery, Sales, and Operations team to drive recruitment, resource planning, skills development, management and capability growth. The Competency Centre Manager is accountable for delivering team plans, including headcount, budget and performance objectives, while actively managing the professional development and progression of consultants under their remit. They serve as a key escalation point for consultant assignment and engagement matters, while supporting the shape and design of service offerings relevant to their practice area. Key Responsibilities - within Methods Competency Centre Build a recruitment strategy in close collaboration with sales and delivery to support the growth of the company. Execute the recruitment plan for the team, leading interviews and consultant assessments to build a high-quality pipeline of new recruits, in collaboration with our recruitment team. Build and maintain a steady pipeline of consultants and proactively recruit top talent in advance to meet future business needs. Lead the execution of the annual team development plan to deliver the necessary expertise to support the business ambitions in the UK Manage the onboarding and probation process for new consultants. Manage the bench & overall team utilization with a business-focused approach to maximize productivity and support the company's profitability. Support professional growth through coaching, feedback, appraisals, and career development plans. Ensure training needs are identified and addressed. Keep the skills matrix updated to ensure accurate visibility of team capabilities and expertise. Ensure accurate and timeline reporting and communication with all functions. Collaborate with finance and operational leads on budgeting and workforce planning. Support the development and promotion of service offers aligned with team capabilities. Work closely and collaborate with the sales and bid teams to support business development opportunities. Align consultants with the right assignments/projects based on their skills, experience, and project requirements. Act as escalation point for consultant professional and personal issues. Contribute to continuous improvement. Key Responsibilities - within Consultant Experience and Support Foster a positive and collaborative team culture. Encourage knowledge sharing through mentoring and training, while also supporting career planning and professional development. Maintain regular engagement with consultants to support their satisfaction and ensure everyone stays informed and aligned. Promote wellbeing and provide support with absence management. Ensure compliance with HR policies and guidelines. Monitor and track consultant performance to support continuous improvement. Promote diversity and inclusion. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected. Details of this will be discussed with you at interview. Minimum 6-7 years of experience in a leadership or team management role within a consulting, IT Enterprise Services, or professional services environment. Strong experience in resource and team management, workforce planning, and bench utilisation management. Demonstrated success in recruitment strategy development and execution, including interviewing and hiring high-performing consultants. Track record of managing team budgets, headcount planning, and performance targets. Ability to influence, negotiate, and build trusted relationships across the organisation. Strong people management skills with the ability to coach, mentor, and develop consultants at different career stages. Ability to deliver accurate, timely reporting across multiple stakeholders Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect: Autonomy to develop and grow your skills and experience Being part of exciting project work that is making a difference in society Strong, inspiring and thought-provoking leadership A supportive and collaborative environment. As well as this, we offer: Wellness 24/7 Confidential employee assistance programme. Social - Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month as well as commitment to charitable causes. Time off 25 days a year. Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution. Life Assurance of 4 times base salary. Private Medical Insurance which is non-contributory (spouse and dependants included). Worldwide Travel Insurance which is non-contributory (spouse and dependant included). Why Join Us? Innovative Environment: Be part of a company that values innovation and excellence in delivering ITES solutions. Career Growth: Opportunities for professional growth and development in dynamic and supportive environment. Collaborative Culture: Work with a talented team of professionals who are passionate about their work and committed to success. Competitive Compensation: We offer a competitive salary and benefits package that rewards your hard work and dedication.
Feb 28, 2026
Full time
About Methods: Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Role specification Reporting to the Senior Competency Centre Manager, the Competency Centre Manager plays a key leadership and management role. They are responsible for developing, deploying, and supporting consulting talent across Methods' delivery in IT Enterprise Services. They will ensure the team contains the best talents available at the right time, in the right place and the right cost, whilst maintaining high levels of utilisation. The Competency Centre Manager works closely with Project Delivery, Sales, and Operations team to drive recruitment, resource planning, skills development, management and capability growth. The Competency Centre Manager is accountable for delivering team plans, including headcount, budget and performance objectives, while actively managing the professional development and progression of consultants under their remit. They serve as a key escalation point for consultant assignment and engagement matters, while supporting the shape and design of service offerings relevant to their practice area. Key Responsibilities - within Methods Competency Centre Build a recruitment strategy in close collaboration with sales and delivery to support the growth of the company. Execute the recruitment plan for the team, leading interviews and consultant assessments to build a high-quality pipeline of new recruits, in collaboration with our recruitment team. Build and maintain a steady pipeline of consultants and proactively recruit top talent in advance to meet future business needs. Lead the execution of the annual team development plan to deliver the necessary expertise to support the business ambitions in the UK Manage the onboarding and probation process for new consultants. Manage the bench & overall team utilization with a business-focused approach to maximize productivity and support the company's profitability. Support professional growth through coaching, feedback, appraisals, and career development plans. Ensure training needs are identified and addressed. Keep the skills matrix updated to ensure accurate visibility of team capabilities and expertise. Ensure accurate and timeline reporting and communication with all functions. Collaborate with finance and operational leads on budgeting and workforce planning. Support the development and promotion of service offers aligned with team capabilities. Work closely and collaborate with the sales and bid teams to support business development opportunities. Align consultants with the right assignments/projects based on their skills, experience, and project requirements. Act as escalation point for consultant professional and personal issues. Contribute to continuous improvement. Key Responsibilities - within Consultant Experience and Support Foster a positive and collaborative team culture. Encourage knowledge sharing through mentoring and training, while also supporting career planning and professional development. Maintain regular engagement with consultants to support their satisfaction and ensure everyone stays informed and aligned. Promote wellbeing and provide support with absence management. Ensure compliance with HR policies and guidelines. Monitor and track consultant performance to support continuous improvement. Promote diversity and inclusion. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected. Details of this will be discussed with you at interview. Minimum 6-7 years of experience in a leadership or team management role within a consulting, IT Enterprise Services, or professional services environment. Strong experience in resource and team management, workforce planning, and bench utilisation management. Demonstrated success in recruitment strategy development and execution, including interviewing and hiring high-performing consultants. Track record of managing team budgets, headcount planning, and performance targets. Ability to influence, negotiate, and build trusted relationships across the organisation. Strong people management skills with the ability to coach, mentor, and develop consultants at different career stages. Ability to deliver accurate, timely reporting across multiple stakeholders Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect: Autonomy to develop and grow your skills and experience Being part of exciting project work that is making a difference in society Strong, inspiring and thought-provoking leadership A supportive and collaborative environment. As well as this, we offer: Wellness 24/7 Confidential employee assistance programme. Social - Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month as well as commitment to charitable causes. Time off 25 days a year. Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution. Life Assurance of 4 times base salary. Private Medical Insurance which is non-contributory (spouse and dependants included). Worldwide Travel Insurance which is non-contributory (spouse and dependant included). Why Join Us? Innovative Environment: Be part of a company that values innovation and excellence in delivering ITES solutions. Career Growth: Opportunities for professional growth and development in dynamic and supportive environment. Collaborative Culture: Work with a talented team of professionals who are passionate about their work and committed to success. Competitive Compensation: We offer a competitive salary and benefits package that rewards your hard work and dedication.
Role: Account Manager Location: An external role, covering Pembroke Dock, Tenby and Surrounding areas Sector: Building Materials / Construction Supplies Package: 30,000 - 35,000 + Bonus We are looking for an Account Manager / Area Sales Manager for our well respected client who supply a vast range of building supplies, building solutions and building products to the construction sector. Account Management New Business Opportunities Covering Pembrokeshire area including Pembroke Dock and Tenby Sales and Construction Supplies Experience Strong Sales Drive Selling into Contractors, builders and house builders Good knowledge of the region This Account Manager / Area Sales Manager position requires someone who is really confident talking to people, understanding their needs and acting on this to provide sterling service to the customer. Attention to detail is also key. There are clear rewards within this company though - the right people can progress further and genuine talent will always be respected. Dealing with many large sectors within the market but also targeting niches sectors, this a well respected and highly successful business. As a Account Manager / Area Sales Manager we are looking for someone with a Strong Sales drive and able to build long lasting relationships with customers and colleagues. For this Acount Manager / Area Sales Manager, a construction supplies background is required for this role. Sales experience is 100% required but this could be based on a previous internal or external role. Key Attributes: Previous experience within a Sales role within the construction supplies / building materials sector e.g. builders merchants, or distributor Experience selling into builders / contractors and house builders Customer focused Good communication and negotiation Do you have experience within a relevant builders merchants? Do you have sales experience with building materials? Then please apply to this Account Manager / Area Sales Manager position! For further information on this genuinely interesting sales role please apply online. INDS
Feb 28, 2026
Full time
Role: Account Manager Location: An external role, covering Pembroke Dock, Tenby and Surrounding areas Sector: Building Materials / Construction Supplies Package: 30,000 - 35,000 + Bonus We are looking for an Account Manager / Area Sales Manager for our well respected client who supply a vast range of building supplies, building solutions and building products to the construction sector. Account Management New Business Opportunities Covering Pembrokeshire area including Pembroke Dock and Tenby Sales and Construction Supplies Experience Strong Sales Drive Selling into Contractors, builders and house builders Good knowledge of the region This Account Manager / Area Sales Manager position requires someone who is really confident talking to people, understanding their needs and acting on this to provide sterling service to the customer. Attention to detail is also key. There are clear rewards within this company though - the right people can progress further and genuine talent will always be respected. Dealing with many large sectors within the market but also targeting niches sectors, this a well respected and highly successful business. As a Account Manager / Area Sales Manager we are looking for someone with a Strong Sales drive and able to build long lasting relationships with customers and colleagues. For this Acount Manager / Area Sales Manager, a construction supplies background is required for this role. Sales experience is 100% required but this could be based on a previous internal or external role. Key Attributes: Previous experience within a Sales role within the construction supplies / building materials sector e.g. builders merchants, or distributor Experience selling into builders / contractors and house builders Customer focused Good communication and negotiation Do you have experience within a relevant builders merchants? Do you have sales experience with building materials? Then please apply to this Account Manager / Area Sales Manager position! For further information on this genuinely interesting sales role please apply online. INDS
Job Title: Coating Technician Department: Coating Reporting to : Coating Supervisor Job Purpose To assist the coating department by using optical technological knowledge to help with production requirements to meet on-time-delivery requirements & Yield expectations. To stay competitive within the current market and to assist in new product development. They make recommendations for continuous process improvements and may instigate relevant development activity. They will regularly demonstrate exemplary levels of efficiency and quality in their output. Key Responsibilities Competent to run numerous processes on a minimum of 2 coating plants in the department successfully, maintain the appropriate paperwork/route sheets correctly. Ability to measure and assess work on the appropriate spectrophotometers. Ability to identify potential coating problems in process and take appropriate corrective action. Ability to identify coating defects such as spatter, striae, delamination, lint marks, comet marks etc. and understand the possible causes and know the type of action to take to avoid their occurrence. Possesses a thorough understanding of relevant Surface Quality Specifications and how the above relates to them. Examine work prior to coating and be satisfied it is fit to coat. Be able to load optics safely and maintain their cleanliness. Determine and specify the suitability of jigs for coating taking account of aspects such as clear aperture, outer dimensions, condition of jig being used, etc. Determines the appropriate test pieces to load into a run to maximise efficiencies and adherence to Quality schedules, is capable of measuring witness pieces to produce customer copies , this will involve familiarity with quality plans, and drawings. Possess the ability to identify and carry out routine preventative maintenance of critical process control features. Identify potential problems with the coating plant / measuring equipment and alert the appropriate support staff. Successfully perform a clean down of the coating chamber identifying any issues that could cause a failure, and re-assembly in good working order observing Local Health and safety rules. The Engineer would have developed / will develop; sufficient experience and expertise to minimise and gauge the necessity for test runs Maintain a tidy work area and work within the guidelines as laid down by the HSWE. Understand and adhere to the relevant Quality Control Procedures in accordance with ISO 9002 Read and understands all prints and specifications for optical coatings and checks desired specification. Cleaning all various material types. Competent to train colleagues on various aspects of the coating department. AIMS: Provide Coating Supervisor with clear support to meet departmental objectives: Work as a member of the team Key relationships The Coating department liaises closely with the Sales & Engineering department ensuring that products meet the right customer specifications Qualifications To perform this job successfully an individual must be able to perform each essential duty satisfactorily. This is likely to result from a mix of experience in addition to a certain level of formal qualifications. The following abilities would normally be expected in order to perform the essential duties: Qualifications in Mathematics and Physics at least to GCSE or A level Computer literacy, including familiarity with Excel and Word The ability to analyse situations and results (reasoning ability and logical thought) Have a minimum of 1 year experience operating thin film coating chambers. Physical Demands This will involve physical activities such as transporting optics to and from the coating department. To perform this job successfully an individual must be able to carry out each duty satisfactorily. Reasonable adjustments may be made to enable individuals with disabilities to perform essential functions. The responsibilities listed above are not intended to be an exhaustive list of all tasks to be performed. Additional duties are likely to be required as directed by the Department Manager
Feb 28, 2026
Full time
Job Title: Coating Technician Department: Coating Reporting to : Coating Supervisor Job Purpose To assist the coating department by using optical technological knowledge to help with production requirements to meet on-time-delivery requirements & Yield expectations. To stay competitive within the current market and to assist in new product development. They make recommendations for continuous process improvements and may instigate relevant development activity. They will regularly demonstrate exemplary levels of efficiency and quality in their output. Key Responsibilities Competent to run numerous processes on a minimum of 2 coating plants in the department successfully, maintain the appropriate paperwork/route sheets correctly. Ability to measure and assess work on the appropriate spectrophotometers. Ability to identify potential coating problems in process and take appropriate corrective action. Ability to identify coating defects such as spatter, striae, delamination, lint marks, comet marks etc. and understand the possible causes and know the type of action to take to avoid their occurrence. Possesses a thorough understanding of relevant Surface Quality Specifications and how the above relates to them. Examine work prior to coating and be satisfied it is fit to coat. Be able to load optics safely and maintain their cleanliness. Determine and specify the suitability of jigs for coating taking account of aspects such as clear aperture, outer dimensions, condition of jig being used, etc. Determines the appropriate test pieces to load into a run to maximise efficiencies and adherence to Quality schedules, is capable of measuring witness pieces to produce customer copies , this will involve familiarity with quality plans, and drawings. Possess the ability to identify and carry out routine preventative maintenance of critical process control features. Identify potential problems with the coating plant / measuring equipment and alert the appropriate support staff. Successfully perform a clean down of the coating chamber identifying any issues that could cause a failure, and re-assembly in good working order observing Local Health and safety rules. The Engineer would have developed / will develop; sufficient experience and expertise to minimise and gauge the necessity for test runs Maintain a tidy work area and work within the guidelines as laid down by the HSWE. Understand and adhere to the relevant Quality Control Procedures in accordance with ISO 9002 Read and understands all prints and specifications for optical coatings and checks desired specification. Cleaning all various material types. Competent to train colleagues on various aspects of the coating department. AIMS: Provide Coating Supervisor with clear support to meet departmental objectives: Work as a member of the team Key relationships The Coating department liaises closely with the Sales & Engineering department ensuring that products meet the right customer specifications Qualifications To perform this job successfully an individual must be able to perform each essential duty satisfactorily. This is likely to result from a mix of experience in addition to a certain level of formal qualifications. The following abilities would normally be expected in order to perform the essential duties: Qualifications in Mathematics and Physics at least to GCSE or A level Computer literacy, including familiarity with Excel and Word The ability to analyse situations and results (reasoning ability and logical thought) Have a minimum of 1 year experience operating thin film coating chambers. Physical Demands This will involve physical activities such as transporting optics to and from the coating department. To perform this job successfully an individual must be able to carry out each duty satisfactorily. Reasonable adjustments may be made to enable individuals with disabilities to perform essential functions. The responsibilities listed above are not intended to be an exhaustive list of all tasks to be performed. Additional duties are likely to be required as directed by the Department Manager
With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do. The day to day You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5 year strategy. Putting the customer at the heart of everything we do you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers. You will coach, train and develop colleagues within your store harnessing their strengths and building on development areas. Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values, behaviours with the required skill set to meet our business needs. Make commercial decisions around stock availability and merchandising. Actively seek contact with key stakeholders to gain a wider understanding of the business. Providing constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities to encourage continual growth. About You You will be as passionate about celebrating our customers' life moments as we are. Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business. Have experience inleading and developing a team of colleagues. Be prepared to work towards KPIs in a fast paced environment. Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5 year business strategy including our vision of becoming a true omni channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast paced environment and be part of our exciting journey. In return, we offer a wide range of benefits to support your physical, mental, and financial well being. 25% Card Factory colleague discount in store and online Financial Wellbeing Support Financial Education Tools Salary Advance Seasonal incentive schemes Opportunity to apply for Retail Apprenticeships Access to blended learning and development content Discounts across 100's of UK retailers Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
Feb 28, 2026
Full time
With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do. The day to day You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5 year strategy. Putting the customer at the heart of everything we do you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers. You will coach, train and develop colleagues within your store harnessing their strengths and building on development areas. Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values, behaviours with the required skill set to meet our business needs. Make commercial decisions around stock availability and merchandising. Actively seek contact with key stakeholders to gain a wider understanding of the business. Providing constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities to encourage continual growth. About You You will be as passionate about celebrating our customers' life moments as we are. Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business. Have experience inleading and developing a team of colleagues. Be prepared to work towards KPIs in a fast paced environment. Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5 year business strategy including our vision of becoming a true omni channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast paced environment and be part of our exciting journey. In return, we offer a wide range of benefits to support your physical, mental, and financial well being. 25% Card Factory colleague discount in store and online Financial Wellbeing Support Financial Education Tools Salary Advance Seasonal incentive schemes Opportunity to apply for Retail Apprenticeships Access to blended learning and development content Discounts across 100's of UK retailers Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
As a Store Manager at Vision Express, you're responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You'll also handle administrative tasks such as scheduling, inventory management, and financial reporting. You'll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You're responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth Support your colleagues in store with your strong leadership and management skills Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Support with the instore recruitment process Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Private medical cover for you and your family Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme Know someone who'd be a great fit for this role? We'd love your help getting the word out! Share this job with your friends, colleagues, or followers on social media. It might be just the opportunity someone's been waiting for.
Feb 28, 2026
Full time
As a Store Manager at Vision Express, you're responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You'll also handle administrative tasks such as scheduling, inventory management, and financial reporting. You'll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You're responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth Support your colleagues in store with your strong leadership and management skills Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Support with the instore recruitment process Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Private medical cover for you and your family Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme Know someone who'd be a great fit for this role? We'd love your help getting the word out! Share this job with your friends, colleagues, or followers on social media. It might be just the opportunity someone's been waiting for.
Assistant Store Manager - Leading Self Storage Company Salary: £29,627 per annum (OTE £32,589) plus benefits Epsom We are recruiting an incredibly exciting opportunity to work for the industry leader in Self Storage. This company is fantastic to work for and continue to expand year on year. We are recruiting for an Assistant Store Manager to join a busy, successful and important store to the company. As an Assistant Store Manager you will be supporting the Store Manager and assuming responsibility for all facets in the operation and performance of the store. A Store Manager in this business is seen as a business owner who takes pride and responsibility for their building, its services and its people. An Assistant Store Manager facilitates and supports this and trains under the Store Manager to learn how to take the store forward. You must have some supervisory or management experience and ideally have had experience of managing a sales process through a team. The successful candidate for this role will have a track record of success and will have been a Team Leader, Assistant Manager or Sales Manager. You may be in retail already, work in leisure or in a proactive, commercially focused business venture like finance. This company truly values their team members and consistently provides significant additional services and benefits to their team as part of their employment. They are also committed to promoting internally and have countless examples of this within all levels of their business. They bring energy and passion to their work every day. With a strong work ethic, commitment to successfully managing people and commercial focus you can develop your career leaps and bounds here. If this sounds like a role you would be keen on or more importantly feel you could excel in, please apply now! You will need to live within 10 miles of the area. Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process. Your recruiter for this role is Kelly, feel free to reach out with any questions.
Feb 28, 2026
Full time
Assistant Store Manager - Leading Self Storage Company Salary: £29,627 per annum (OTE £32,589) plus benefits Epsom We are recruiting an incredibly exciting opportunity to work for the industry leader in Self Storage. This company is fantastic to work for and continue to expand year on year. We are recruiting for an Assistant Store Manager to join a busy, successful and important store to the company. As an Assistant Store Manager you will be supporting the Store Manager and assuming responsibility for all facets in the operation and performance of the store. A Store Manager in this business is seen as a business owner who takes pride and responsibility for their building, its services and its people. An Assistant Store Manager facilitates and supports this and trains under the Store Manager to learn how to take the store forward. You must have some supervisory or management experience and ideally have had experience of managing a sales process through a team. The successful candidate for this role will have a track record of success and will have been a Team Leader, Assistant Manager or Sales Manager. You may be in retail already, work in leisure or in a proactive, commercially focused business venture like finance. This company truly values their team members and consistently provides significant additional services and benefits to their team as part of their employment. They are also committed to promoting internally and have countless examples of this within all levels of their business. They bring energy and passion to their work every day. With a strong work ethic, commitment to successfully managing people and commercial focus you can develop your career leaps and bounds here. If this sounds like a role you would be keen on or more importantly feel you could excel in, please apply now! You will need to live within 10 miles of the area. Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process. Your recruiter for this role is Kelly, feel free to reach out with any questions.
Warehouse Supervisor The Role: The Warehouse Supervisor is responsible for the operations team and their daily tasks, to ensure they are completed efficiently and safely. All customer orders must be coordinated to the correct team members and completed within agreed timescales. Monitor bays to ensure all goods received into the depot are stocked as required. To follow up on all issues and queries using the correct procedures. Key Responsibilities: Team Supervision Supervise the picking of all customer orders, ensure they are allocated to the correct team member and are picked, packed and allocated to the correct delivery bays for agreed delivery dates. Complete routine checks on customer orders picked for accuracy and correct packing methods. Monitor the goods received bay for supplier orders received, stock must be moved to the allocated warehouse location in a timeley manner. Utilise all operational staff to meet the demands within each department, to include annual leave, sick/absence and increased work load. Complete back to work interviews following sick leave. Monitor time keeping. Team Leadership Schedule regular team meetings with operational staff to discuss areas for improvement, training needs and general feedback. Promote the Positive intervention procedure, monitor the number of Positive interventions and good practice reported each week. Deliver weekly 3 pillar forum along with other team leaders and management. Enforce safety regulations and risk assessments. Quality Responsible for house keeping within the depot, making sure all work areas are tidy and relevant rack inspections are completed when required. Identify areas for improvement for products, processes and service to customers. Provide full support to the sales team and management for complaints received. Fully accountable for the accuracy of customer orders and stock control within the depot. HSEQ Assist with the day-to-day HSEQ activities. Complete tasks in accordance with depot risk assessments. Assist with ensuring that the organisation meets all agreed health and safety legislation and objectives that are appropriate for your area of management to include risk mitigation and that control measures are in place. Assist with risk assessment creation, review, monitoring ensuring all tasks are covered including activities outside normal working protocols. Report accidents and positive interventions using the correct methods and ensure the team are also aware of their responsibilities to report following the BCS HSEQ reporting structure. Ensure the correct PPE is used in the depot at all times. Maintain excellent levels of housekeeping, ensure areas are free from waste and trip hazards. Complete weekly checks for all equipment used within the depot as listed in department file. Brief all RAMS and SSOW identifying any areas for review or potential noncompliance. Deliver or assist in the delivery of weekly 3 pillar forum. Ensure the risk assessment register is completed for all new starters. Set an example for team members of commitment to health and safety activities. Attend daily team leader meetings. Assist Ops Manager to comply with our environmental requirements and share best practice. Assist wider HSEQ team on environmental and Quality matters. This includes supporting the preparation for external audits including ISO14001, ISO50001 Assist long-term Carbon strategy linked to our Be Sustainable Be Green Plan Assist with the development and delivery of internal environmental and Quality training. Identify environmental/Quality good practice for inclusion in Company communications. Monitor and review environmental/Quality performance of your team. Assist in site inspections and audits. Key measures & targets: Positive interventions Stock errors and adjustments Complaints Key relationships: Logistics Supervisor Sales team Department team leaders BCS Management team Person Specification: The successful candidate is likely to meet all of the following criteria: Essential Good knowledge of warehouse and logistic activities Experience supervising a team Product knowledge Computer literate Desirable Fork Lift Truck licence About BCS Group: BCS Group, a subsidiary of Barhale Holdings Plc, is a privately owned company. We are a leading supplier of safety and construction products based in the Midlands. We pride ourselves on providing a first-class service to all our customers, ensuring the right product or solution is delivered to the right location on time. With over 5,000 items within our core range, BCS Group can fulfil any order and ensure it is delivered directly via our dedicated transport fleet or those of our partners. Manufacturing: Our capabilities include standard and bespoke signage, labels, temporary and permanent road traffic signs and bespoke steel fabrication/installation which includes footbridges, walkways, flooring, guardrails, ladders and tunnelling products. Extensive Stock Range: Distributor of leading industry brands in PPE & clothing, traffic management, safety & lifting and site equipment products. These include Boll , Pulsar, Globus, Rock Fall, Progarm, Portwest, Melba Swintex, Oxford Plastics, JSP, Nissen, Carters, Orafol, Crowcon, Radiodetection, Dr ger, Ridgegear, and Plant Nappy. Safety Equipment Servicing: Specialist safety & lifting repair, calibration and inspection since 1999. We have our own purpose-built maintenance and calibration facility for gas detection, cable avoidance, breathing apparatus and lifting equipment which along with our fully equipped mobile calibration unit is where all maintenance and repairs are carried out. Our staff are trained and fully qualified in the maintenance, calibration and inspection of a full range of specialist safety & lifting equipment. Our People: With a direct workforce philosophy, the company culture is driven by our core values, which describe how we act day-to-day. We ensure all your needs are met through our national call centre and dedicated account management. Triple Accreditation: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 and ISO 50001:2011 standards, which means our customers can have complete confidence that we have an ongoing commitment to be a safe, efficient and responsible partner. Caring and investing in you As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them. From the moment you join us, your well-being and career aspirations will be supported by. Competitive salary Company Pension Life Assurance Private Medical 25 days annual leave in addition to 8 public bank holidays and loyalty days 8 hours volunteering Employee Assistance Programme to support your mental, physiological, and financial well-being. Flexible benefits via salary sacrifice Company car/green car scheme/car allowance/Van (dependent on position) Leadership & management training and coaching Regular line management engagement and appraisal to support your career progression. Development supported by internal and externally delivered training. Continuous service awards How to apply: Please send your current CV and cover email outlining your suitability for the role and quoting the reference number to (url removed)
Feb 28, 2026
Full time
Warehouse Supervisor The Role: The Warehouse Supervisor is responsible for the operations team and their daily tasks, to ensure they are completed efficiently and safely. All customer orders must be coordinated to the correct team members and completed within agreed timescales. Monitor bays to ensure all goods received into the depot are stocked as required. To follow up on all issues and queries using the correct procedures. Key Responsibilities: Team Supervision Supervise the picking of all customer orders, ensure they are allocated to the correct team member and are picked, packed and allocated to the correct delivery bays for agreed delivery dates. Complete routine checks on customer orders picked for accuracy and correct packing methods. Monitor the goods received bay for supplier orders received, stock must be moved to the allocated warehouse location in a timeley manner. Utilise all operational staff to meet the demands within each department, to include annual leave, sick/absence and increased work load. Complete back to work interviews following sick leave. Monitor time keeping. Team Leadership Schedule regular team meetings with operational staff to discuss areas for improvement, training needs and general feedback. Promote the Positive intervention procedure, monitor the number of Positive interventions and good practice reported each week. Deliver weekly 3 pillar forum along with other team leaders and management. Enforce safety regulations and risk assessments. Quality Responsible for house keeping within the depot, making sure all work areas are tidy and relevant rack inspections are completed when required. Identify areas for improvement for products, processes and service to customers. Provide full support to the sales team and management for complaints received. Fully accountable for the accuracy of customer orders and stock control within the depot. HSEQ Assist with the day-to-day HSEQ activities. Complete tasks in accordance with depot risk assessments. Assist with ensuring that the organisation meets all agreed health and safety legislation and objectives that are appropriate for your area of management to include risk mitigation and that control measures are in place. Assist with risk assessment creation, review, monitoring ensuring all tasks are covered including activities outside normal working protocols. Report accidents and positive interventions using the correct methods and ensure the team are also aware of their responsibilities to report following the BCS HSEQ reporting structure. Ensure the correct PPE is used in the depot at all times. Maintain excellent levels of housekeeping, ensure areas are free from waste and trip hazards. Complete weekly checks for all equipment used within the depot as listed in department file. Brief all RAMS and SSOW identifying any areas for review or potential noncompliance. Deliver or assist in the delivery of weekly 3 pillar forum. Ensure the risk assessment register is completed for all new starters. Set an example for team members of commitment to health and safety activities. Attend daily team leader meetings. Assist Ops Manager to comply with our environmental requirements and share best practice. Assist wider HSEQ team on environmental and Quality matters. This includes supporting the preparation for external audits including ISO14001, ISO50001 Assist long-term Carbon strategy linked to our Be Sustainable Be Green Plan Assist with the development and delivery of internal environmental and Quality training. Identify environmental/Quality good practice for inclusion in Company communications. Monitor and review environmental/Quality performance of your team. Assist in site inspections and audits. Key measures & targets: Positive interventions Stock errors and adjustments Complaints Key relationships: Logistics Supervisor Sales team Department team leaders BCS Management team Person Specification: The successful candidate is likely to meet all of the following criteria: Essential Good knowledge of warehouse and logistic activities Experience supervising a team Product knowledge Computer literate Desirable Fork Lift Truck licence About BCS Group: BCS Group, a subsidiary of Barhale Holdings Plc, is a privately owned company. We are a leading supplier of safety and construction products based in the Midlands. We pride ourselves on providing a first-class service to all our customers, ensuring the right product or solution is delivered to the right location on time. With over 5,000 items within our core range, BCS Group can fulfil any order and ensure it is delivered directly via our dedicated transport fleet or those of our partners. Manufacturing: Our capabilities include standard and bespoke signage, labels, temporary and permanent road traffic signs and bespoke steel fabrication/installation which includes footbridges, walkways, flooring, guardrails, ladders and tunnelling products. Extensive Stock Range: Distributor of leading industry brands in PPE & clothing, traffic management, safety & lifting and site equipment products. These include Boll , Pulsar, Globus, Rock Fall, Progarm, Portwest, Melba Swintex, Oxford Plastics, JSP, Nissen, Carters, Orafol, Crowcon, Radiodetection, Dr ger, Ridgegear, and Plant Nappy. Safety Equipment Servicing: Specialist safety & lifting repair, calibration and inspection since 1999. We have our own purpose-built maintenance and calibration facility for gas detection, cable avoidance, breathing apparatus and lifting equipment which along with our fully equipped mobile calibration unit is where all maintenance and repairs are carried out. Our staff are trained and fully qualified in the maintenance, calibration and inspection of a full range of specialist safety & lifting equipment. Our People: With a direct workforce philosophy, the company culture is driven by our core values, which describe how we act day-to-day. We ensure all your needs are met through our national call centre and dedicated account management. Triple Accreditation: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 and ISO 50001:2011 standards, which means our customers can have complete confidence that we have an ongoing commitment to be a safe, efficient and responsible partner. Caring and investing in you As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them. From the moment you join us, your well-being and career aspirations will be supported by. Competitive salary Company Pension Life Assurance Private Medical 25 days annual leave in addition to 8 public bank holidays and loyalty days 8 hours volunteering Employee Assistance Programme to support your mental, physiological, and financial well-being. Flexible benefits via salary sacrifice Company car/green car scheme/car allowance/Van (dependent on position) Leadership & management training and coaching Regular line management engagement and appraisal to support your career progression. Development supported by internal and externally delivered training. Continuous service awards How to apply: Please send your current CV and cover email outlining your suitability for the role and quoting the reference number to (url removed)
Ready to Make a Difference? Shape the future of businesses and learners alike as our next Area Business Consultant. Role: Area Business Consultant Area: Remote, to cover the Buckinghamshire region Salary: From £27,000 + commission As an Area Business Consultant, you'll interact with potential and existing clients to create new business chances across different sectors. This includes getting learners involved in our full range of Apprenticeship programs, funded training, or commercial training. You'll collaborate closely with your local team to meet enrolment goals and represent HIT Training Ltd at local events. The role will include working from home, travelling to client sites and networking opportunities in your local area. Duties will include: Actively prospecting and identifying new business leads. Researching potential clients and new business opportunities within your region. Networking with local partners and clients to uncover new business opportunities. Travelling to meet potential clients and partners to explore new business prospects. Setting up and leading meetings and presentations to convert potential clients. Tracking and managing new business opportunities using our CRM system. Collaborating with the local team to prioritise new business generation and support enrollment targets. Developing and maintaining strong relationships with new clients.Achieving or surpassing monthly new business targets through proactive outreach. Coordinating with area managers and internal teams to advance new business leads. Collecting and sharing client feedback and market insights with relevant departments. About you We're seeking proactive, confident individuals with the following skills and experience: Previous experience in a business development role. Experience of new business development and lead generation. Excellent communication and relationship building skills. A natural problem solver who can take initiative and is self motivated. Ideally familiar with the further education and apprenticeship sector. Your Benefits and Growth Our Area Business Consultants can expect a competitive base salary starting from £27,000 plus our benefits and commission package: Achievable uncapped commission, based on new starts per month. 25 days' holiday plus bank holidays, with an extra day off for your birthday. A holiday buy and sell scheme for up to five extra days. Additional tax-free bonuses when company targets are met. Healthcare cash plan, dental plan, employee assistance programmes, and 24/7 GP access. Enhanced sick pay and life insurance. Mileage reimbursement and travel expenses. Access to tailored training and qualifications. Our Commitment We're dedicated to transforming lives through apprenticeships. As a leading training provider, we see the life changing power of apprenticeships, not only for individuals but for businesses and the economy as a whole. We want all our people to shine and bring their whole selves to work, we're proud to be a Disability Confident and a Living Wage employer. If you want to know more about the role, our ways of working, flexible arrangements or workplace adjustments please email . If you are invited to an interview, we will ask if you need any adjustments for you to best showcase your abilities. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, this role requires an Enhanced DBS Check.
Feb 28, 2026
Full time
Ready to Make a Difference? Shape the future of businesses and learners alike as our next Area Business Consultant. Role: Area Business Consultant Area: Remote, to cover the Buckinghamshire region Salary: From £27,000 + commission As an Area Business Consultant, you'll interact with potential and existing clients to create new business chances across different sectors. This includes getting learners involved in our full range of Apprenticeship programs, funded training, or commercial training. You'll collaborate closely with your local team to meet enrolment goals and represent HIT Training Ltd at local events. The role will include working from home, travelling to client sites and networking opportunities in your local area. Duties will include: Actively prospecting and identifying new business leads. Researching potential clients and new business opportunities within your region. Networking with local partners and clients to uncover new business opportunities. Travelling to meet potential clients and partners to explore new business prospects. Setting up and leading meetings and presentations to convert potential clients. Tracking and managing new business opportunities using our CRM system. Collaborating with the local team to prioritise new business generation and support enrollment targets. Developing and maintaining strong relationships with new clients.Achieving or surpassing monthly new business targets through proactive outreach. Coordinating with area managers and internal teams to advance new business leads. Collecting and sharing client feedback and market insights with relevant departments. About you We're seeking proactive, confident individuals with the following skills and experience: Previous experience in a business development role. Experience of new business development and lead generation. Excellent communication and relationship building skills. A natural problem solver who can take initiative and is self motivated. Ideally familiar with the further education and apprenticeship sector. Your Benefits and Growth Our Area Business Consultants can expect a competitive base salary starting from £27,000 plus our benefits and commission package: Achievable uncapped commission, based on new starts per month. 25 days' holiday plus bank holidays, with an extra day off for your birthday. A holiday buy and sell scheme for up to five extra days. Additional tax-free bonuses when company targets are met. Healthcare cash plan, dental plan, employee assistance programmes, and 24/7 GP access. Enhanced sick pay and life insurance. Mileage reimbursement and travel expenses. Access to tailored training and qualifications. Our Commitment We're dedicated to transforming lives through apprenticeships. As a leading training provider, we see the life changing power of apprenticeships, not only for individuals but for businesses and the economy as a whole. We want all our people to shine and bring their whole selves to work, we're proud to be a Disability Confident and a Living Wage employer. If you want to know more about the role, our ways of working, flexible arrangements or workplace adjustments please email . If you are invited to an interview, we will ask if you need any adjustments for you to best showcase your abilities. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, this role requires an Enhanced DBS Check.
We are looking for a Assistant Store Manager to join Team OB in our Edinburgh store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Feb 28, 2026
Full time
We are looking for a Assistant Store Manager to join Team OB in our Edinburgh store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
You will need to login before you can apply for a job. Customer Success Manager, Commerce Cloud / E-Commerce Space Sector: Customer Services, Sales and Business Development, Technology - Role: Manager - Contract Type: Permanent - Hours: Full Time. For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision makers within customer organisations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 7 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Sales Cloud and/or Service Cloud and/or a relevant competing platform. 4+ years' experience in management consulting services. Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C level. Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, and Commerce Cloud Consultant). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise level customers. Note This role is office flexible, and the expectation is to be in office 3 days per week. Company About Us We're Salesforce, the Customer Company, inspiring the future of business with CRM + AI + Data + Trust + You. Leading with our core values, we help companies across every industry blaze new trails and connect with their customers in a whole new way with our AI CRM. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Our Commitment to Equality At Salesforce, our commitment to driving equality and greater business value does not waver. We're working with employees, partners, Trailblazers, and customers to move closer to equality for all. "We are our own greatest asset in making the changes needed for a more accessible workplace ." - Catherine Nichols VP Office of Accessibility, Salesforce. We are a Disability Confident Scheme member Salesforce is proud to be part of the Disability Confident Scheme, supporting employers in recruiting and retaining talent with disabilities or long term health conditions in the UK. We are committed to providing accommodations that best suits your needs for your interview; applicants can opt in to the scheme using this accommodation form. Need career support before applying? We are proud to partner with Evenbreak. If you wish to apply for any of our roles, please access Evenbreak's Career Hive for free resources, including one to one personalised career coaching. Disability Inclusive Workplace At Salesforce, we strive to create a workplace that is inclusive and accessible for all The Office of Accessibility Salesforce's Office of Accessibility provides dedicated support to ensure Salesforce employees have the right tools and resources to perform - and thrive - in the workplace. From the very start of the hiring process, we offer an inclusive work environment for all. For more on the Office of Accessibility, visit our webpage. Meet Our Equality Groups: Abilityforce Accessibility and disabilities inclusion is part of our commitment. We believe that everyone should benefit from our products Awards and Achievements The Valuable 500: In December 2019 Salesforce joined The Valuable 500, a worldwide call for 500 of the most influential businesses to include disability on their leadership agenda and to end biased attitudes towards disability in business. ILO Global Business and Disability Network: Salesforce is a member of the ILO Global Business and Disability Network Disability Equality Index Award UK 2024: The Disability:IN DEI index documents the growing importance of disability data In 2024, Salesforce achieved the top score of 100 Member of Business Disability Forum: Salesforce has been regularly partnering with the UK leading business membership organization in disability inclusion. Create a job alert and receive personalised job recommendations straight to your inbox.
Feb 28, 2026
Full time
You will need to login before you can apply for a job. Customer Success Manager, Commerce Cloud / E-Commerce Space Sector: Customer Services, Sales and Business Development, Technology - Role: Manager - Contract Type: Permanent - Hours: Full Time. For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision makers within customer organisations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 7 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Sales Cloud and/or Service Cloud and/or a relevant competing platform. 4+ years' experience in management consulting services. Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C level. Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, and Commerce Cloud Consultant). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise level customers. Note This role is office flexible, and the expectation is to be in office 3 days per week. Company About Us We're Salesforce, the Customer Company, inspiring the future of business with CRM + AI + Data + Trust + You. Leading with our core values, we help companies across every industry blaze new trails and connect with their customers in a whole new way with our AI CRM. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Our Commitment to Equality At Salesforce, our commitment to driving equality and greater business value does not waver. We're working with employees, partners, Trailblazers, and customers to move closer to equality for all. "We are our own greatest asset in making the changes needed for a more accessible workplace ." - Catherine Nichols VP Office of Accessibility, Salesforce. We are a Disability Confident Scheme member Salesforce is proud to be part of the Disability Confident Scheme, supporting employers in recruiting and retaining talent with disabilities or long term health conditions in the UK. We are committed to providing accommodations that best suits your needs for your interview; applicants can opt in to the scheme using this accommodation form. Need career support before applying? We are proud to partner with Evenbreak. If you wish to apply for any of our roles, please access Evenbreak's Career Hive for free resources, including one to one personalised career coaching. Disability Inclusive Workplace At Salesforce, we strive to create a workplace that is inclusive and accessible for all The Office of Accessibility Salesforce's Office of Accessibility provides dedicated support to ensure Salesforce employees have the right tools and resources to perform - and thrive - in the workplace. From the very start of the hiring process, we offer an inclusive work environment for all. For more on the Office of Accessibility, visit our webpage. Meet Our Equality Groups: Abilityforce Accessibility and disabilities inclusion is part of our commitment. We believe that everyone should benefit from our products Awards and Achievements The Valuable 500: In December 2019 Salesforce joined The Valuable 500, a worldwide call for 500 of the most influential businesses to include disability on their leadership agenda and to end biased attitudes towards disability in business. ILO Global Business and Disability Network: Salesforce is a member of the ILO Global Business and Disability Network Disability Equality Index Award UK 2024: The Disability:IN DEI index documents the growing importance of disability data In 2024, Salesforce achieved the top score of 100 Member of Business Disability Forum: Salesforce has been regularly partnering with the UK leading business membership organization in disability inclusion. Create a job alert and receive personalised job recommendations straight to your inbox.
Job Title: Sales Executive Contract Type: Permanent Location: Site-based with visits to the Head Office and other locations Working Pattern: Full Time Driving Required: Yes Role Purpose: Join our client's team as a Sales Executive, where your primary goal will be to guide customers from their first inquiry through to the exchange of contracts. Your commitment to a customer-centric experience will be essential in exceeding sales and legal targets while maximising revenue. Key Responsibilities: Take full ownership of the development and presentation, ensuring a seamless purchase process for customers. Meet all administrative and reporting requirements as per company procedures and timelines. Serve as the main point of contact for purchasers and all internal and external stakeholders, ensuring a professional and engaging experience. Provide accurate and truthful information to customers while managing their expectations in compliance with the consumer code. Promote the company's recommended Independent Financial Advisors (IFAs) and solicitors to facilitate smooth sales completions. Conduct tours of show homes and stock plots, effectively overcoming objections and highlighting upgrades to maximise sales revenue. Maintain CRM and referral information, promptly following up on leads to achieve sales targets. Uphold high health and safety standards on-site and report any concerns to the Sales Manager. Prepare handover packs with all relevant information for customers on completion day. Collaborate with construction teams and conduct weekly build/sales meetings to ensure customer options are ordered and installed. Conduct ongoing competitor analysis, providing insights and recommendations to drive marketing campaigns. Share valuable customer data and insights with colleagues across departments, suggesting areas for improvement. Generic Requirements for All Colleagues: Contribute positively to the organisational culture aligned with our values. Uphold commitment to equality and diversity within the workplace. Full Clean Driving License Availability to work weekends Promote a safe and sustainable working environment. Support the financial performance of the business in line with role responsibilities. Undertake additional reasonable duties as requested. Personal Specification: Essential Criteria: Excellent interpersonal and negotiation skills, with effective communication at all levels. Collaborative mindset with a desire to work effectively within cross-functional teams. Creative, innovative, and proactive sales approach. Ability to manage multiple priorities and adapt to changes in a fast-paced environment. Self-motivated individual capable of managing time efficiently as a lone worker. Valid driving licence and access to a vehicle. Proven experience in sales. Availability to work weekends and bank holidays. Desirable Criteria: Experience using COINS software. Background in new homes sales or property sales. Knowledge of schemes such as assisted move and affordable housing, including Discount Market Value and shared ownership. Familiarity with the regional housebuilding market and competitor offerings. Application Process: If you are a dynamic, self-motivated individual with a flair for sales and a passion for customer service, we would love to hear from you! Please submit your CV and a cover letter detailing your relevant experience. Join our client and play a vital role in shaping customer experiences while driving sales success in a thriving environment. Your journey starts here! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 28, 2026
Contractor
Job Title: Sales Executive Contract Type: Permanent Location: Site-based with visits to the Head Office and other locations Working Pattern: Full Time Driving Required: Yes Role Purpose: Join our client's team as a Sales Executive, where your primary goal will be to guide customers from their first inquiry through to the exchange of contracts. Your commitment to a customer-centric experience will be essential in exceeding sales and legal targets while maximising revenue. Key Responsibilities: Take full ownership of the development and presentation, ensuring a seamless purchase process for customers. Meet all administrative and reporting requirements as per company procedures and timelines. Serve as the main point of contact for purchasers and all internal and external stakeholders, ensuring a professional and engaging experience. Provide accurate and truthful information to customers while managing their expectations in compliance with the consumer code. Promote the company's recommended Independent Financial Advisors (IFAs) and solicitors to facilitate smooth sales completions. Conduct tours of show homes and stock plots, effectively overcoming objections and highlighting upgrades to maximise sales revenue. Maintain CRM and referral information, promptly following up on leads to achieve sales targets. Uphold high health and safety standards on-site and report any concerns to the Sales Manager. Prepare handover packs with all relevant information for customers on completion day. Collaborate with construction teams and conduct weekly build/sales meetings to ensure customer options are ordered and installed. Conduct ongoing competitor analysis, providing insights and recommendations to drive marketing campaigns. Share valuable customer data and insights with colleagues across departments, suggesting areas for improvement. Generic Requirements for All Colleagues: Contribute positively to the organisational culture aligned with our values. Uphold commitment to equality and diversity within the workplace. Full Clean Driving License Availability to work weekends Promote a safe and sustainable working environment. Support the financial performance of the business in line with role responsibilities. Undertake additional reasonable duties as requested. Personal Specification: Essential Criteria: Excellent interpersonal and negotiation skills, with effective communication at all levels. Collaborative mindset with a desire to work effectively within cross-functional teams. Creative, innovative, and proactive sales approach. Ability to manage multiple priorities and adapt to changes in a fast-paced environment. Self-motivated individual capable of managing time efficiently as a lone worker. Valid driving licence and access to a vehicle. Proven experience in sales. Availability to work weekends and bank holidays. Desirable Criteria: Experience using COINS software. Background in new homes sales or property sales. Knowledge of schemes such as assisted move and affordable housing, including Discount Market Value and shared ownership. Familiarity with the regional housebuilding market and competitor offerings. Application Process: If you are a dynamic, self-motivated individual with a flair for sales and a passion for customer service, we would love to hear from you! Please submit your CV and a cover letter detailing your relevant experience. Join our client and play a vital role in shaping customer experiences while driving sales success in a thriving environment. Your journey starts here! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Senior Assistant Customer Service Manager London • Posted 11 March 2025 Full time • Start ASAP Core role: This is a "hands on" role with staff reporting. The Senior ACSM has overall responsibility for assisting the CSM to manage the Centre/CSR(s) and ACSM and to meet the highest standard of customer service and renewals. The role is extremely varied, and you will be expected to handle multiple tasks. Key Responsibilities and Deliverables Customer Services Help your CSM, ACSM and CSR(s) including Meeting Room Coordinator to meet the highest standard of customer service and understand the needs of Centre customers. Effectively handle enquiries from clients, the Customer Service Manager and the management team. Work as one team with your CSM/ACSM/CSR(s) to deliver targets - including opening, closing and daily check standards. Ensuring the Centre building/facilities are of the expected high standards at all times. Support the client move in/move out procedures and turnaround of vacant offices/MRs with full completion of associated paperwork/administration & AML Compliance to schedule. Ensue preparation and maintenance of client files. Deal with and oversee the CSR(s) ability to handle customer/visitor enquiries professionally. Assist and ensure all secretarial/administrative/customer invoicing/chasing customer payments etc. are completed accurately. Get to know Centre customers and their businesses to promote business awareness and upselling opportunities. Ensure your Centre looks and is run professionally to meet the expectations of customers and their visitors by performing regular housekeeping checks. Liaise with suppliers to include instruction of maintenance works and ensuring costs are kept to a minimum. Handle all purchasing and Centre stock control, including Purchase Order's. Be trained in all AV equipment and handle all IT/Telephony (liaising with SilverLining) to successfully handle customer enquiries using the Orega portal where Applicable. Providing administrative support to the CSM and sales support to the Regional Sales Managers. Liaising with building management teams where applicable to ensure smooth relationships between all parties. CSR and ACSM Supervision Managing the daily and weekly tasks of the team ensuring all responsibilities are covered and high standards are met. Leading the morning and weekly team meeting. Dealing with telecoms enquiries to include moves & changes, faults and upkeep of data records. Assist in marketing by ensuring empty offices are set up to company show standards. Assisting in the process of the client move in by managing the inventories, issuing of keys & passes. Ensuring company standards are adhered to by conducting the Quality Standards Audit monthly. Oversee CSR(s) and ACSM on a day-to-day basis and manage the Centre/CSR(s) and ACSM in the absence of the CSM e.g. inform CSR(s) and ACSM the day's priority and delegate jobs as necessary. Conduct all 'Back to Work' interviews in conjunction with the CSM. Conduct and attend regular 1:1 review meetings with your CSR(s) and provide feedback to your CSM and HR manager. Ensure rota management to allow development time for your CSR(s). Ensure time for your own and your CSR(s) and ACSM personal development. Ensure Orega's Health & Safety policies/procedures are adhered to including Centre Fire Risk Assessment, PAT testing, Weekly Fire Testing etc. Providing training & support to junior staff and ACSM. Pursue personal development of skills and knowledge necessary for the effective performance of the role. Finance Manage all aspects of invoicing to include prebilling, billing, invoicing & account queries, direct debit collections and debt collection. Liaising with CSM for any credit note queries. Sales and Marketing Deliver centre tours in support of the CSM and ensure your CSR(s) and ACSM are trained to confidently handle tours on their own. Ensure CSR(s) and ACSM understand the main points of Orega Licence Agreements including T&C's and any usual special conditions/requests. Ensure Orega brand guidelines are adhered to in centre signage, email, standards and in producing any Orega branded documents. Health & Safety Ensure your team is reminded they have a legal responsibility and duty of care for the health and safety of themselves and others by adopting the safe working practices such that they do not put themselves, colleagues, clients or visitors at risk. Complete all relevant Edapp training courses. Essential Skills, Experience & Qualifications 2-3 years outstanding customer relationship skills. 1-2 years' experience of engaging in influencing client renewals and general finance is preferred. 1-2 years' experience in a commercial environment where you will have acquired good knowledge of service operations is a must. Willing to take on a team manager role. Ability to demonstrate systems monitoring and compliance is necessary. Confident communication and presentation skills. Curious and people oriented with the ability to engage customers and ask questions with ease. Excellent influencing skills and positivity is required. Computer literate and will to learn and show others how to use IT/Telephony is essential. Good at planning and organising. Competencies & Personal Attributes Outgoing, enthusiastic, honest and confident individual who possess the following attributes. PC Literate with advanced knowledge of Microsoft packages. Excellent team player, with the ability to manage and supervise junior staff. Confidence to interact with a range of clients up to Board level. The ability to multi-task. A proactive approach to the working environment. Ability to operate sensitively in multicultural environments and build effective working relations. Self motivated, excellent team player with strong (written and verbal) communication, interpersonal and diplomatic skills. Ability to maintain and control and perform during stressful situations. Is confident and at ease when handling customer/visitor enquiries. Positive and proactive energy. Initiative and proactivity. Attention to detail and great organisation. Limits of Authority Personnel, Financial, Operational No authority to appoint, discipline and dismiss employees. No authority to approve annual leave and absence. No authority to spend/commit Orega to spend within individual agreed limits. No authority to sign supplier agreements or contracts. Authority to suggest improvements to processes/procedures in consultation with your CSM. Senior Assistant Customer Services Manager should be competent in the following Orega processes: Sales Forecast Debt PMI TSR (Centre Applicable) Orega Portal (Centre Applicable) Support Renewals Move Out Meeting Room Virtual Office Northrow & AML Compliance Office RnD IRIS Ed App Training Opening and Closing building Health & Safety This job description is not limited to the responsibilities listed and the incumbent may be requested to perform other relevant duties as required by business needs. Orega confirms its commitment to equality of opportunities in all areas of its work. All individuals will be treated in a fair and equal manner in accordance with the law regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
Feb 28, 2026
Full time
Senior Assistant Customer Service Manager London • Posted 11 March 2025 Full time • Start ASAP Core role: This is a "hands on" role with staff reporting. The Senior ACSM has overall responsibility for assisting the CSM to manage the Centre/CSR(s) and ACSM and to meet the highest standard of customer service and renewals. The role is extremely varied, and you will be expected to handle multiple tasks. Key Responsibilities and Deliverables Customer Services Help your CSM, ACSM and CSR(s) including Meeting Room Coordinator to meet the highest standard of customer service and understand the needs of Centre customers. Effectively handle enquiries from clients, the Customer Service Manager and the management team. Work as one team with your CSM/ACSM/CSR(s) to deliver targets - including opening, closing and daily check standards. Ensuring the Centre building/facilities are of the expected high standards at all times. Support the client move in/move out procedures and turnaround of vacant offices/MRs with full completion of associated paperwork/administration & AML Compliance to schedule. Ensue preparation and maintenance of client files. Deal with and oversee the CSR(s) ability to handle customer/visitor enquiries professionally. Assist and ensure all secretarial/administrative/customer invoicing/chasing customer payments etc. are completed accurately. Get to know Centre customers and their businesses to promote business awareness and upselling opportunities. Ensure your Centre looks and is run professionally to meet the expectations of customers and their visitors by performing regular housekeeping checks. Liaise with suppliers to include instruction of maintenance works and ensuring costs are kept to a minimum. Handle all purchasing and Centre stock control, including Purchase Order's. Be trained in all AV equipment and handle all IT/Telephony (liaising with SilverLining) to successfully handle customer enquiries using the Orega portal where Applicable. Providing administrative support to the CSM and sales support to the Regional Sales Managers. Liaising with building management teams where applicable to ensure smooth relationships between all parties. CSR and ACSM Supervision Managing the daily and weekly tasks of the team ensuring all responsibilities are covered and high standards are met. Leading the morning and weekly team meeting. Dealing with telecoms enquiries to include moves & changes, faults and upkeep of data records. Assist in marketing by ensuring empty offices are set up to company show standards. Assisting in the process of the client move in by managing the inventories, issuing of keys & passes. Ensuring company standards are adhered to by conducting the Quality Standards Audit monthly. Oversee CSR(s) and ACSM on a day-to-day basis and manage the Centre/CSR(s) and ACSM in the absence of the CSM e.g. inform CSR(s) and ACSM the day's priority and delegate jobs as necessary. Conduct all 'Back to Work' interviews in conjunction with the CSM. Conduct and attend regular 1:1 review meetings with your CSR(s) and provide feedback to your CSM and HR manager. Ensure rota management to allow development time for your CSR(s). Ensure time for your own and your CSR(s) and ACSM personal development. Ensure Orega's Health & Safety policies/procedures are adhered to including Centre Fire Risk Assessment, PAT testing, Weekly Fire Testing etc. Providing training & support to junior staff and ACSM. Pursue personal development of skills and knowledge necessary for the effective performance of the role. Finance Manage all aspects of invoicing to include prebilling, billing, invoicing & account queries, direct debit collections and debt collection. Liaising with CSM for any credit note queries. Sales and Marketing Deliver centre tours in support of the CSM and ensure your CSR(s) and ACSM are trained to confidently handle tours on their own. Ensure CSR(s) and ACSM understand the main points of Orega Licence Agreements including T&C's and any usual special conditions/requests. Ensure Orega brand guidelines are adhered to in centre signage, email, standards and in producing any Orega branded documents. Health & Safety Ensure your team is reminded they have a legal responsibility and duty of care for the health and safety of themselves and others by adopting the safe working practices such that they do not put themselves, colleagues, clients or visitors at risk. Complete all relevant Edapp training courses. Essential Skills, Experience & Qualifications 2-3 years outstanding customer relationship skills. 1-2 years' experience of engaging in influencing client renewals and general finance is preferred. 1-2 years' experience in a commercial environment where you will have acquired good knowledge of service operations is a must. Willing to take on a team manager role. Ability to demonstrate systems monitoring and compliance is necessary. Confident communication and presentation skills. Curious and people oriented with the ability to engage customers and ask questions with ease. Excellent influencing skills and positivity is required. Computer literate and will to learn and show others how to use IT/Telephony is essential. Good at planning and organising. Competencies & Personal Attributes Outgoing, enthusiastic, honest and confident individual who possess the following attributes. PC Literate with advanced knowledge of Microsoft packages. Excellent team player, with the ability to manage and supervise junior staff. Confidence to interact with a range of clients up to Board level. The ability to multi-task. A proactive approach to the working environment. Ability to operate sensitively in multicultural environments and build effective working relations. Self motivated, excellent team player with strong (written and verbal) communication, interpersonal and diplomatic skills. Ability to maintain and control and perform during stressful situations. Is confident and at ease when handling customer/visitor enquiries. Positive and proactive energy. Initiative and proactivity. Attention to detail and great organisation. Limits of Authority Personnel, Financial, Operational No authority to appoint, discipline and dismiss employees. No authority to approve annual leave and absence. No authority to spend/commit Orega to spend within individual agreed limits. No authority to sign supplier agreements or contracts. Authority to suggest improvements to processes/procedures in consultation with your CSM. Senior Assistant Customer Services Manager should be competent in the following Orega processes: Sales Forecast Debt PMI TSR (Centre Applicable) Orega Portal (Centre Applicable) Support Renewals Move Out Meeting Room Virtual Office Northrow & AML Compliance Office RnD IRIS Ed App Training Opening and Closing building Health & Safety This job description is not limited to the responsibilities listed and the incumbent may be requested to perform other relevant duties as required by business needs. Orega confirms its commitment to equality of opportunities in all areas of its work. All individuals will be treated in a fair and equal manner in accordance with the law regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
About Cognizant Consulting Cognizant Consulting is more than Cognizant's consulting practice-we're a global community of 5,000+ experts dedicated to helping clients reimagine their business. By combining deep industry expertise with advanced technology advisory capabilities, we help Global 2000 organisations drive transformation, unlock value, and compete in a rapidly evolving digital landscape. We're now seeking a senior consulting leader to accelerate growth and shape the future of manufacturing and industrial transformation. About the role As a Senior Manager - Manufacturing Consulting, you will make an impact by driving growth, shaping major transformation programmes, and influencing executive strategy across manufacturing and industrial clients. You will lead large pursuits, oversee complex engagement portfolios, and build differentiated offerings that strengthen Cognizant's market position. This role sits at the intersection of client advisory, commercial leadership, and practice development, with significant influence across clients, teams, and partners. In this role, you will: Serve as a trusted advisor to C suite and senior executives, shaping enterprise level strategies and transformation roadmaps Lead multiple, large scale transformation programmes, providing governance oversight, risk management, and delivery assurance Drive business development and deal shaping, leading major pursuits, crafting compelling value propositions, and positioning Cognizant as a strategic partner Build and evolve practice offerings, including frameworks, accelerators, and industry specific solutions Lead, mentor, and develop senior consulting talent, driving performance culture, workforce planning, and long term capability growth Work model We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position, requiring time in a client or Cognizant office in London. The working arrangements for this role are accurate as of the date of posting and may change based on project and client requirements. We will always be clear about role expectations. What you must have to be considered: Extensive experience leading large scale transformation programmes within manufacturing or industrial sectors Deep sector expertise across the manufacturing value chain, with strong capability in areas such as operations, supply chain, B2B commerce, or sales and marketing Proven commercial leadership and deal shaping capability, including major pursuits and account growthExcellent executive level communication and influencing skills Demonstrated ability to lead large, multi disciplinary consulting teams Strong understanding of enterprise platforms and AI enabled transformation, including SAP, Salesforce, ServiceNow, or Microsoft Dynamics Agile Product Owner, Scrum Master, or equivalent Agile certification These will help you succeed: Public speaking experience and published thought leadership (articles, whitepapers, conference presentations) Experience working within partner ecosystems and co innovation models Established relationships with senior manufacturing stakeholders in the UK market A strong point of view on AI, automation, and next generation manufacturing operations We're excited to meet senior consulting leaders who thrive in complex environments, enjoy shaping market leading transformation agendas, and are motivated to build lasting impact for manufacturing clients and teams.
Feb 28, 2026
Full time
About Cognizant Consulting Cognizant Consulting is more than Cognizant's consulting practice-we're a global community of 5,000+ experts dedicated to helping clients reimagine their business. By combining deep industry expertise with advanced technology advisory capabilities, we help Global 2000 organisations drive transformation, unlock value, and compete in a rapidly evolving digital landscape. We're now seeking a senior consulting leader to accelerate growth and shape the future of manufacturing and industrial transformation. About the role As a Senior Manager - Manufacturing Consulting, you will make an impact by driving growth, shaping major transformation programmes, and influencing executive strategy across manufacturing and industrial clients. You will lead large pursuits, oversee complex engagement portfolios, and build differentiated offerings that strengthen Cognizant's market position. This role sits at the intersection of client advisory, commercial leadership, and practice development, with significant influence across clients, teams, and partners. In this role, you will: Serve as a trusted advisor to C suite and senior executives, shaping enterprise level strategies and transformation roadmaps Lead multiple, large scale transformation programmes, providing governance oversight, risk management, and delivery assurance Drive business development and deal shaping, leading major pursuits, crafting compelling value propositions, and positioning Cognizant as a strategic partner Build and evolve practice offerings, including frameworks, accelerators, and industry specific solutions Lead, mentor, and develop senior consulting talent, driving performance culture, workforce planning, and long term capability growth Work model We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position, requiring time in a client or Cognizant office in London. The working arrangements for this role are accurate as of the date of posting and may change based on project and client requirements. We will always be clear about role expectations. What you must have to be considered: Extensive experience leading large scale transformation programmes within manufacturing or industrial sectors Deep sector expertise across the manufacturing value chain, with strong capability in areas such as operations, supply chain, B2B commerce, or sales and marketing Proven commercial leadership and deal shaping capability, including major pursuits and account growthExcellent executive level communication and influencing skills Demonstrated ability to lead large, multi disciplinary consulting teams Strong understanding of enterprise platforms and AI enabled transformation, including SAP, Salesforce, ServiceNow, or Microsoft Dynamics Agile Product Owner, Scrum Master, or equivalent Agile certification These will help you succeed: Public speaking experience and published thought leadership (articles, whitepapers, conference presentations) Experience working within partner ecosystems and co innovation models Established relationships with senior manufacturing stakeholders in the UK market A strong point of view on AI, automation, and next generation manufacturing operations We're excited to meet senior consulting leaders who thrive in complex environments, enjoy shaping market leading transformation agendas, and are motivated to build lasting impact for manufacturing clients and teams.
Salary: £31,450 Location: Kelso Store, Kelso, TD5 8DW Contract type: Permanent Business area: Retail Closing date: 14 March 2026 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front-end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great customer experience manager: Previous line management responsibilities in a fast-paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Experience leading teams in a dynamic, customer-facing environment - you've inspired others, driven high performance, and created a culture where colleagues thrive. Leadership experience in a high-volume, fast-paced operational setting - whether in retail, food service, or hospitality - where you've overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers. Proven success in delivering against a wide range of KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've made a measurable difference. Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Feb 28, 2026
Full time
Salary: £31,450 Location: Kelso Store, Kelso, TD5 8DW Contract type: Permanent Business area: Retail Closing date: 14 March 2026 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front-end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great customer experience manager: Previous line management responsibilities in a fast-paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Experience leading teams in a dynamic, customer-facing environment - you've inspired others, driven high performance, and created a culture where colleagues thrive. Leadership experience in a high-volume, fast-paced operational setting - whether in retail, food service, or hospitality - where you've overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers. Proven success in delivering against a wide range of KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've made a measurable difference. Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Job Category: Technical Specialist / Manager Location: London, GB, EC2V 7QN Date: 26 Feb 2026 At Rathbones, we help people invest their money well, so they can live well. That means more than financial returns - it's about helping people feel confident in their decisions and supported in their future. We don't just manage money, we guide people through life's big moments, helping them stay on track and focus on what matters most. We're proud to be one of the UK's leading wealth managers, with over £109bn in assets under management and 20+ offices across the UK and Channel Islands. We're a FTSE 250 company with national reach and a local feel - and we're growing. As of June 2025 Role Title: Reward Partner Division: Reward Location: London Working pattern: Hybrid About the Role In this role you will support with the delivery of compensation and benefits programmes within a wealth management firm. This role provides analytical and advisory support across reward strategy, annual review processes, benchmarking and regulatory reporting, ensuring alignment with business objectives and compliance requirements. This role sits within a small team allowing you to gain a wide range of experience and engage with broad business areas. This role will be based in our London office and is a hybrid role with the requirement of attending the office each Tuesday and Thursday. What you'll be responsible for Assist in the development and execution of reward strategy and compensation design. Conduct benchmarking and compensation analysis to ensure market competitiveness Support the annual compensation review process, including data preparation and moderation. Assist with budget reviews and tracking. Assist with regulatory reporting including; gender pay gap reporting, Women in Finance charter, FTSE Women leader, equal pay reviews and analysis. Provide advisory support to HR Business Partners and line managers. Produce analysis and reports as required to support Reward queries About you If you meet some of these criteria and are excited about the role, we encourage you to apply: Extensive experience of working within a reward role, preferably in a financial services environment Experience of delivering the annual reward cycle and all associated components as well as benchmarking including job evaluation and data management. Excellent Excel and analytical skills and confident with manipulation of large data sets. Confident and experienced at partnering with and advising business leaders Strong analytical and numerical skills Effective communication and collaboration, ability to build strong working relationships with colleagues Organised and able to deliver high quality work to tight deadlines Our offer to you We want everyone at Rathbones to fulfil their potential, in an environment where you are proud to work and feel like you belong. We offer a comprehensive remuneration package, which we review regularly, and benefits include: A company pension - 9% non-contributory or 10% if you contribute 5% Private medical insurance - Individual on joining, family after 1 year's service Life assurance - 8 x salary Company share scheme Discretionary bonus Flexible holidays - purchase up to 5 additional days Green Car Scheme Family friendly policies - enhanced family leave for parents & carers Study support - study days and funding for courses and qualifications Season travel ticket loans Other voluntary benefits you can choose to suit you Our employees can choose to take part in various social groups and communities to support their wellbeing, growth, development and sense of community. These include: Sports & Social Committees, such as cricket, football, netball, running, yoga, quiz nights, charity bake sales and much more. Inclusion Networks that help us drive change within the organisation such as Gender Balance, Multicultural, Abilities Count, Pride, Social Mobility, Generations, Menopause ' and Armed Forces. The NextGen IM Network, which brings together a community of trainees from across the UK, who are all at the early stages of their careers and offers development opportunities, exposure across the business as well as peer support and connection. Life at Rathbones We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all. We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values. We're a Level 2 Disability Confident Employer under the UK Government scheme. This means we've signed up to a set of commitments around how we recruit, retain and develop people with disabilities. Find out more about the Government Scheme online. If you feel there are any reasonable adjustments that would make the process easier for you and help you to perform at your best whether that is due to disability, neurodiversity or other protected characteristic, just let us know by emailing us at Mission We believe in playing the long game. That means building consistent results, earning trust and doing the right thing - for our clients, our colleagues and the communities we're part of. Our values shape how we work: - We aim high - We get it done - We show we care - We do the right thing These aren't just words on a wall. They guide how we treat each other, how we make decisions and how we build relationships that last.
Feb 28, 2026
Full time
Job Category: Technical Specialist / Manager Location: London, GB, EC2V 7QN Date: 26 Feb 2026 At Rathbones, we help people invest their money well, so they can live well. That means more than financial returns - it's about helping people feel confident in their decisions and supported in their future. We don't just manage money, we guide people through life's big moments, helping them stay on track and focus on what matters most. We're proud to be one of the UK's leading wealth managers, with over £109bn in assets under management and 20+ offices across the UK and Channel Islands. We're a FTSE 250 company with national reach and a local feel - and we're growing. As of June 2025 Role Title: Reward Partner Division: Reward Location: London Working pattern: Hybrid About the Role In this role you will support with the delivery of compensation and benefits programmes within a wealth management firm. This role provides analytical and advisory support across reward strategy, annual review processes, benchmarking and regulatory reporting, ensuring alignment with business objectives and compliance requirements. This role sits within a small team allowing you to gain a wide range of experience and engage with broad business areas. This role will be based in our London office and is a hybrid role with the requirement of attending the office each Tuesday and Thursday. What you'll be responsible for Assist in the development and execution of reward strategy and compensation design. Conduct benchmarking and compensation analysis to ensure market competitiveness Support the annual compensation review process, including data preparation and moderation. Assist with budget reviews and tracking. Assist with regulatory reporting including; gender pay gap reporting, Women in Finance charter, FTSE Women leader, equal pay reviews and analysis. Provide advisory support to HR Business Partners and line managers. Produce analysis and reports as required to support Reward queries About you If you meet some of these criteria and are excited about the role, we encourage you to apply: Extensive experience of working within a reward role, preferably in a financial services environment Experience of delivering the annual reward cycle and all associated components as well as benchmarking including job evaluation and data management. Excellent Excel and analytical skills and confident with manipulation of large data sets. Confident and experienced at partnering with and advising business leaders Strong analytical and numerical skills Effective communication and collaboration, ability to build strong working relationships with colleagues Organised and able to deliver high quality work to tight deadlines Our offer to you We want everyone at Rathbones to fulfil their potential, in an environment where you are proud to work and feel like you belong. We offer a comprehensive remuneration package, which we review regularly, and benefits include: A company pension - 9% non-contributory or 10% if you contribute 5% Private medical insurance - Individual on joining, family after 1 year's service Life assurance - 8 x salary Company share scheme Discretionary bonus Flexible holidays - purchase up to 5 additional days Green Car Scheme Family friendly policies - enhanced family leave for parents & carers Study support - study days and funding for courses and qualifications Season travel ticket loans Other voluntary benefits you can choose to suit you Our employees can choose to take part in various social groups and communities to support their wellbeing, growth, development and sense of community. These include: Sports & Social Committees, such as cricket, football, netball, running, yoga, quiz nights, charity bake sales and much more. Inclusion Networks that help us drive change within the organisation such as Gender Balance, Multicultural, Abilities Count, Pride, Social Mobility, Generations, Menopause ' and Armed Forces. The NextGen IM Network, which brings together a community of trainees from across the UK, who are all at the early stages of their careers and offers development opportunities, exposure across the business as well as peer support and connection. Life at Rathbones We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all. We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values. We're a Level 2 Disability Confident Employer under the UK Government scheme. This means we've signed up to a set of commitments around how we recruit, retain and develop people with disabilities. Find out more about the Government Scheme online. If you feel there are any reasonable adjustments that would make the process easier for you and help you to perform at your best whether that is due to disability, neurodiversity or other protected characteristic, just let us know by emailing us at Mission We believe in playing the long game. That means building consistent results, earning trust and doing the right thing - for our clients, our colleagues and the communities we're part of. Our values shape how we work: - We aim high - We get it done - We show we care - We do the right thing These aren't just words on a wall. They guide how we treat each other, how we make decisions and how we build relationships that last.
Salary: From £36,450 Location: Locksbottom Store, Orpington, BR6 8NZ Contract type: Permanent Business area: Retail Closing date: 21 March 2026 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands on, sleeves rolled up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great customer experience manager: Previous line management responsibilities in a fast paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Experience leading teams in a dynamic, customer facing environment - you've inspired others, driven high performance, and created a culture where colleagues thrive. Leadership experience in a high volume, fast paced operational setting - whether in retail, food service, or hospitality - where you've overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers. Proven success in delivering against a wide range of KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've made a measurable difference. Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Feb 28, 2026
Full time
Salary: From £36,450 Location: Locksbottom Store, Orpington, BR6 8NZ Contract type: Permanent Business area: Retail Closing date: 21 March 2026 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands on, sleeves rolled up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great customer experience manager: Previous line management responsibilities in a fast paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Experience leading teams in a dynamic, customer facing environment - you've inspired others, driven high performance, and created a culture where colleagues thrive. Leadership experience in a high volume, fast paced operational setting - whether in retail, food service, or hospitality - where you've overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers. Proven success in delivering against a wide range of KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've made a measurable difference. Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Ready to Make a Difference? Shape the future of businesses and learners alike as our next Area Business Consultant. Role: Area Business Consultant Area: Remote, to cover the Bristol, Gloucestershire, Herefordshire & Worcestershire region Salary: From £27,000 + commission As an Area Business Consultant, you'll interact with potential and existing clients to create new business chances across different sectors. This includes getting learners involved in our full range of Apprenticeship programs, funded training, or commercial training. You'll collaborate closely with your local team to meet enrolment goals and represent HIT Training Ltd at local events. The role will include working from home, travelling to client sites and networking opportunities in your local area. Duties will include: Actively prospecting and identifying new business leads. Researching potential clients and new business opportunities within your region. Networking with local partners and clients to uncover new business opportunities. Travelling to meet potential clients and partners to explore new business prospects. Setting up and leading meetings and presentations to convert potential clients. Tracking and managing new business opportunities using our CRM system. Collaborating with the local team to prioritise new business generation and support enrolment targets. Developing and maintaining strong relationships with new clients. Achieving or surpassing monthly new business targets through proactive outreach. Coordinating with area managers and internal teams to advance new business leads. Collecting and sharing client feedback and market insights with relevant departments. About you We're seeking proactive, confident individuals with the following skills and experience: Previous experience in a business development role. Experience of new business development and lead generation. Excellent communication and relationship building skills. A natural problem solver who can take initiative and is self motivated. Ideally familiar with the further education and apprenticeship sector. Your Benefits and Growth Our Area Business Consultants can expect a competitive base salary starting from £27,000 plus our benefits and commission package: Achievable uncapped commission, based on new starts per month. 25 days' holiday plus bank holidays, with an extra day off for your birthday. A holiday buy and sell scheme for up to five extra days. Additional tax-free bonuses when company targets are met. Healthcare cash plan, dental plan, employee assistance programmes, and 24/7 GP access. Enhanced sick pay and life insurance. Mileage reimbursement and travel expenses. Access to tailored training and qualifications. Our Commitment We're dedicated to transforming lives through apprenticeships. As a leading training provider, we see the life-changing power of apprenticeships, not only for individuals but for businesses and the economy as a whole. We want all our people to shine and bring their whole selves to work, we're proud to be a Disability Confident and a Living Wage employer. If you want to know more about the role, our ways of working, flexible arrangements or workplace adjustments please email . If you are invited to an interview, we will ask if you need any adjustments for you to best showcase your abilities. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, this role requires an Enhanced DBS Check.
Feb 28, 2026
Full time
Ready to Make a Difference? Shape the future of businesses and learners alike as our next Area Business Consultant. Role: Area Business Consultant Area: Remote, to cover the Bristol, Gloucestershire, Herefordshire & Worcestershire region Salary: From £27,000 + commission As an Area Business Consultant, you'll interact with potential and existing clients to create new business chances across different sectors. This includes getting learners involved in our full range of Apprenticeship programs, funded training, or commercial training. You'll collaborate closely with your local team to meet enrolment goals and represent HIT Training Ltd at local events. The role will include working from home, travelling to client sites and networking opportunities in your local area. Duties will include: Actively prospecting and identifying new business leads. Researching potential clients and new business opportunities within your region. Networking with local partners and clients to uncover new business opportunities. Travelling to meet potential clients and partners to explore new business prospects. Setting up and leading meetings and presentations to convert potential clients. Tracking and managing new business opportunities using our CRM system. Collaborating with the local team to prioritise new business generation and support enrolment targets. Developing and maintaining strong relationships with new clients. Achieving or surpassing monthly new business targets through proactive outreach. Coordinating with area managers and internal teams to advance new business leads. Collecting and sharing client feedback and market insights with relevant departments. About you We're seeking proactive, confident individuals with the following skills and experience: Previous experience in a business development role. Experience of new business development and lead generation. Excellent communication and relationship building skills. A natural problem solver who can take initiative and is self motivated. Ideally familiar with the further education and apprenticeship sector. Your Benefits and Growth Our Area Business Consultants can expect a competitive base salary starting from £27,000 plus our benefits and commission package: Achievable uncapped commission, based on new starts per month. 25 days' holiday plus bank holidays, with an extra day off for your birthday. A holiday buy and sell scheme for up to five extra days. Additional tax-free bonuses when company targets are met. Healthcare cash plan, dental plan, employee assistance programmes, and 24/7 GP access. Enhanced sick pay and life insurance. Mileage reimbursement and travel expenses. Access to tailored training and qualifications. Our Commitment We're dedicated to transforming lives through apprenticeships. As a leading training provider, we see the life-changing power of apprenticeships, not only for individuals but for businesses and the economy as a whole. We want all our people to shine and bring their whole selves to work, we're proud to be a Disability Confident and a Living Wage employer. If you want to know more about the role, our ways of working, flexible arrangements or workplace adjustments please email . If you are invited to an interview, we will ask if you need any adjustments for you to best showcase your abilities. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, this role requires an Enhanced DBS Check.
Argos Store Manager - Inside Sainsbury's Salary: From £29,950; Location: Kelso Store, Kelso, TD5 8DW; Contract type: Permanent; Business area: Argos Retail; Closing date: 11 March 2026; Requisition ID: Just think what you could achieve at Argos. Experiences that customers love in an ever-changing retail environment. You'll have a team to nurture and develop and even more management opportunities on the horizon. Discover the rest of your career at Argos. What you'll be doing You'll create and lead a high-performing team and act as a true role model by seeing everything from the customer's point of view. In that way, you'll inspire, motivate and empower everybody around you. Your focus on the business itself will be just as strong. You'll have total accountability for the store - driving performance, plans and actions; celebrating success and making sure that your teams are trained and developed to be the best that they can be. Who you are A natural coach and communicator, you'll support as strongly as you challenge and be as flexible as you expect your team to be. You can see the link between actions and the customer, and work to resolve issues quickly. Your planning and organising skills will be key - each Argos store is a big, fast-moving business in its own right, and you'll look ahead to make sure you have the all the resources you need. Every day, you'll use your commercial acumen and creative approach to change. How you'll progress There's a host of routes to choose from. Prove yourself in this role, and we'll really encourage you to develop. Whether you choose to stay with Argos or move across and develop in one of our Sainsbury's stores or regions, you'll have every opportunity to take your career where you want it to go. Relentless in your pursuit of better customer experiences, you'll evidence how you've changed things for the better for customers in a previous role. You've managed a fast-paced operation, delivering results across service, sales, customer outcomes and team performance. You use insight to make smart decisions that improve performance and customer experiences. You're confident navigating employee relations, and apply HR policies with consistency and care. You've developed and supported performance and capability within a team, helping others step up and succeed. You know how to lead through change - keeping your team motivated and focused. You walk the talk - showing up every day as a role model for service and values. What we'll give you Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Pension - we'll match 4% of your contributions and if you change your pension plan, you may receive more from us. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
Feb 28, 2026
Full time
Argos Store Manager - Inside Sainsbury's Salary: From £29,950; Location: Kelso Store, Kelso, TD5 8DW; Contract type: Permanent; Business area: Argos Retail; Closing date: 11 March 2026; Requisition ID: Just think what you could achieve at Argos. Experiences that customers love in an ever-changing retail environment. You'll have a team to nurture and develop and even more management opportunities on the horizon. Discover the rest of your career at Argos. What you'll be doing You'll create and lead a high-performing team and act as a true role model by seeing everything from the customer's point of view. In that way, you'll inspire, motivate and empower everybody around you. Your focus on the business itself will be just as strong. You'll have total accountability for the store - driving performance, plans and actions; celebrating success and making sure that your teams are trained and developed to be the best that they can be. Who you are A natural coach and communicator, you'll support as strongly as you challenge and be as flexible as you expect your team to be. You can see the link between actions and the customer, and work to resolve issues quickly. Your planning and organising skills will be key - each Argos store is a big, fast-moving business in its own right, and you'll look ahead to make sure you have the all the resources you need. Every day, you'll use your commercial acumen and creative approach to change. How you'll progress There's a host of routes to choose from. Prove yourself in this role, and we'll really encourage you to develop. Whether you choose to stay with Argos or move across and develop in one of our Sainsbury's stores or regions, you'll have every opportunity to take your career where you want it to go. Relentless in your pursuit of better customer experiences, you'll evidence how you've changed things for the better for customers in a previous role. You've managed a fast-paced operation, delivering results across service, sales, customer outcomes and team performance. You use insight to make smart decisions that improve performance and customer experiences. You're confident navigating employee relations, and apply HR policies with consistency and care. You've developed and supported performance and capability within a team, helping others step up and succeed. You know how to lead through change - keeping your team motivated and focused. You walk the talk - showing up every day as a role model for service and values. What we'll give you Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Pension - we'll match 4% of your contributions and if you change your pension plan, you may receive more from us. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
Salary: From £31,450 Location: East Kilbride Store, Glasgow, G74 4UN Contract type: Permanent Business area: Retail Closing date: 11 March 2026 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands on, sleeves rolled up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great customer experience manager: Previous line management responsibilities in a fast paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Experience leading teams in a dynamic, customer facing environment - you've inspired others, driven high performance, and created a culture where colleagues thrive. Leadership experience in a high volume, fast paced operational setting - whether in retail, food service, or hospitality - where you've overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers. Proven success in delivering against a wide range of KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've made a measurable difference. Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Feb 28, 2026
Full time
Salary: From £31,450 Location: East Kilbride Store, Glasgow, G74 4UN Contract type: Permanent Business area: Retail Closing date: 11 March 2026 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands on, sleeves rolled up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great customer experience manager: Previous line management responsibilities in a fast paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Experience leading teams in a dynamic, customer facing environment - you've inspired others, driven high performance, and created a culture where colleagues thrive. Leadership experience in a high volume, fast paced operational setting - whether in retail, food service, or hospitality - where you've overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers. Proven success in delivering against a wide range of KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've made a measurable difference. Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
