We are looking for an amazing Store Manager to lead our lovely Canterbury team! As a Store Manager at Lucy & Yak, your role is to inspire, manage and drive the success of your store by motivating your team & building a community. You will demonstrate outstanding brand experiences whilst seizing and creating commercial opportunities. Within your role you will train, develop and motivate your team to excel in all areas from day to day operations to smashing your store KPIs. As Store Manager you will ensure your store always embodies Lucy & Yaks ethics and ethos in all areas, from Visual Merchandising to Customer Service. What you'll be doing Management Provide strong management, fostering a positive and collaborative work environment. Motivating and inspiring your team to achieve personal and collective goals. Giving instant and consistent positive & constructive feedback to your team to enhance performance. Empowering your Assistant Manager to do the same. Play a role in the recruitment, training, and development of a high-performing team. Manage, train and develop your team. You'll be a role model of the Lucy & Yak ethos and will ensure the brand is always represented in the best way possible. Customer-Centric Approach Customer obsessed! You will need to become an expert on all things Lucy & Yak - from products and sizing, to sustainability and ethics. Foster a customer-focused culture within the store, ensuring every interaction exceeds expectations and creates exciting memorable experiences. Be the final point of escalation for customer queries and issues within your store. Ensuring that these are addressed and resolved promptly & always maintaining a focus on customer satisfaction. Sales Drive & motivate your team to meet sales targets/KPIs through incentives & training. Implement strategies in collaboration with your Assistant Manager to drive sales growth and enhance the customer journey. Operational Excellence Oversee day-to-day retail operations, including staffing, sales, visual merchandising, and administration. Monitor day-to-day health and safety in store, setting and maintaining high standards for our team and customers and escalating issues as necessary. Create and manage staff rotas to ensure adequate shop floor coverage including leave approvals. Uphold high standards of visual merchandising that align with the brand's identity, ensuring the shop always looks as exciting and colourful as well as accessible to our customers. Attend weekly & quarterly management meetings. Stock Management Ensure effective stock management within your store & working alongside merchandising & warehouse teams to optimise inventory levels and stock holdings. Enforce procedures to minimise stock discrepancies in your store and to ensure best selling product availability wherever possible. Implement effective stock management procedures, stockroom organisation, line counts & stock takes. Financial Management Interpret key performance indicators to drive informed decision-making. Manage your store budget for resources, equipment and overtime, ensuring this is not exceeded. Marketing, Events & Community Engagement Working with the Head of Retail to execute the retail marketing strategy in stores (e.g. events, promotions, windows, layouts). Create exciting in-store content with your team, managing your Store's social media platforms. Organising, staffing & running collaboration events in your store! What are we looking for? Previous Management experience of 2 years within a customer facing role is essential. Friendly and approachable: Your demeanour and attitude are infectious! Passion for our brand: You're excited about Lucy & Yak's mission, products, and values. Dedication to excellence: Going above and beyond to ensure customer satisfaction is second nature to you. You are exceptional at motivating, developing and coaching a team to success. Excellent communication skills. Proven ability to drive sales and achieve targets. Good knowledge of social media platforms (Instagram, Facebook, TikTok, etc). Good I.T skills - able to use Word, Excel, social media applications & till systems. Demonstrate resilience, work upon your own initiative and think quickly on your feet to resolve emergent issues. Experience mid-long term planning would be a bonus. Previous Fashion Retail Experience is highly desirable but not essential. The fine print Salary based on experience. Based in Canterbury. 37.5 hours per week. Although this role does not have a closing date we reserve the right to close the advertisement if we receive a large number of applications. Internal Applicants: Please note we will use current and previous Lucy & Yak managers as a reference during the recruitment process.
Feb 19, 2026
Full time
We are looking for an amazing Store Manager to lead our lovely Canterbury team! As a Store Manager at Lucy & Yak, your role is to inspire, manage and drive the success of your store by motivating your team & building a community. You will demonstrate outstanding brand experiences whilst seizing and creating commercial opportunities. Within your role you will train, develop and motivate your team to excel in all areas from day to day operations to smashing your store KPIs. As Store Manager you will ensure your store always embodies Lucy & Yaks ethics and ethos in all areas, from Visual Merchandising to Customer Service. What you'll be doing Management Provide strong management, fostering a positive and collaborative work environment. Motivating and inspiring your team to achieve personal and collective goals. Giving instant and consistent positive & constructive feedback to your team to enhance performance. Empowering your Assistant Manager to do the same. Play a role in the recruitment, training, and development of a high-performing team. Manage, train and develop your team. You'll be a role model of the Lucy & Yak ethos and will ensure the brand is always represented in the best way possible. Customer-Centric Approach Customer obsessed! You will need to become an expert on all things Lucy & Yak - from products and sizing, to sustainability and ethics. Foster a customer-focused culture within the store, ensuring every interaction exceeds expectations and creates exciting memorable experiences. Be the final point of escalation for customer queries and issues within your store. Ensuring that these are addressed and resolved promptly & always maintaining a focus on customer satisfaction. Sales Drive & motivate your team to meet sales targets/KPIs through incentives & training. Implement strategies in collaboration with your Assistant Manager to drive sales growth and enhance the customer journey. Operational Excellence Oversee day-to-day retail operations, including staffing, sales, visual merchandising, and administration. Monitor day-to-day health and safety in store, setting and maintaining high standards for our team and customers and escalating issues as necessary. Create and manage staff rotas to ensure adequate shop floor coverage including leave approvals. Uphold high standards of visual merchandising that align with the brand's identity, ensuring the shop always looks as exciting and colourful as well as accessible to our customers. Attend weekly & quarterly management meetings. Stock Management Ensure effective stock management within your store & working alongside merchandising & warehouse teams to optimise inventory levels and stock holdings. Enforce procedures to minimise stock discrepancies in your store and to ensure best selling product availability wherever possible. Implement effective stock management procedures, stockroom organisation, line counts & stock takes. Financial Management Interpret key performance indicators to drive informed decision-making. Manage your store budget for resources, equipment and overtime, ensuring this is not exceeded. Marketing, Events & Community Engagement Working with the Head of Retail to execute the retail marketing strategy in stores (e.g. events, promotions, windows, layouts). Create exciting in-store content with your team, managing your Store's social media platforms. Organising, staffing & running collaboration events in your store! What are we looking for? Previous Management experience of 2 years within a customer facing role is essential. Friendly and approachable: Your demeanour and attitude are infectious! Passion for our brand: You're excited about Lucy & Yak's mission, products, and values. Dedication to excellence: Going above and beyond to ensure customer satisfaction is second nature to you. You are exceptional at motivating, developing and coaching a team to success. Excellent communication skills. Proven ability to drive sales and achieve targets. Good knowledge of social media platforms (Instagram, Facebook, TikTok, etc). Good I.T skills - able to use Word, Excel, social media applications & till systems. Demonstrate resilience, work upon your own initiative and think quickly on your feet to resolve emergent issues. Experience mid-long term planning would be a bonus. Previous Fashion Retail Experience is highly desirable but not essential. The fine print Salary based on experience. Based in Canterbury. 37.5 hours per week. Although this role does not have a closing date we reserve the right to close the advertisement if we receive a large number of applications. Internal Applicants: Please note we will use current and previous Lucy & Yak managers as a reference during the recruitment process.
Regional Key Account Manager - Abrasives Full time - Permanent Location - Field Based, Covering the South of England Salary - Basic 52,000 - 63,000 + Bonus up to 30% + Company Car Candidates MUST be located in the South UK area As a Regional Key Account Manager covering the South of the UK, you will be responsible for growing existing accounts and generating new business within the Abrasives division of the company. Your responsibilities in the role Driving sales to exceed targets with some of the largest abrasive end user accounts across key industrial segments in the UK, including Metal Fabrication/Defence/Aerospace. Assessing customer processes and applications and identifying new business opportunities, building a strong pipeline of opportunities to grow business together. Working collaboratively with existing and new key accounts to gain a thorough understanding of their abrasive needs and help fulfil these with company solutions. Building mutually beneficial strategic partnerships with key clients and establishing strong relationships based on trust and loyalty. Preparing clear plans with major key end user accounts detailing main objectives, strategies & tactics and tracking progress against these through relevant KPI targets. Skills and experience Proven Key Account Management experience with a track record of growth with large industrial end users. Tenacious, highly driven and conscientious with ability to navigate pro-actively through complexity. Excellent commercial acumen and strong negotiation skills. Ability to communicate at all levels of the organization both externally and internally. A problem-solving mindset with capability to understand relevant industrial manufacturing processes and propose solutions to key customer pain points. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Feb 19, 2026
Full time
Regional Key Account Manager - Abrasives Full time - Permanent Location - Field Based, Covering the South of England Salary - Basic 52,000 - 63,000 + Bonus up to 30% + Company Car Candidates MUST be located in the South UK area As a Regional Key Account Manager covering the South of the UK, you will be responsible for growing existing accounts and generating new business within the Abrasives division of the company. Your responsibilities in the role Driving sales to exceed targets with some of the largest abrasive end user accounts across key industrial segments in the UK, including Metal Fabrication/Defence/Aerospace. Assessing customer processes and applications and identifying new business opportunities, building a strong pipeline of opportunities to grow business together. Working collaboratively with existing and new key accounts to gain a thorough understanding of their abrasive needs and help fulfil these with company solutions. Building mutually beneficial strategic partnerships with key clients and establishing strong relationships based on trust and loyalty. Preparing clear plans with major key end user accounts detailing main objectives, strategies & tactics and tracking progress against these through relevant KPI targets. Skills and experience Proven Key Account Management experience with a track record of growth with large industrial end users. Tenacious, highly driven and conscientious with ability to navigate pro-actively through complexity. Excellent commercial acumen and strong negotiation skills. Ability to communicate at all levels of the organization both externally and internally. A problem-solving mindset with capability to understand relevant industrial manufacturing processes and propose solutions to key customer pain points. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Job Title: Senior Account Manager Location: Eastbourne Salary: 45,000k- 50,000k Job type: Permanent Working Pattern: Monday - Friday / 9:00am-5:30pm Our client is a leading UK-based online auction company, known for its vibrant, innovative approach and commitment to delivering an outstanding service.They are currently seeking an enthusiastic and experienced Account Manager to join their dynamic team and play a key role in shaping and implementing a new department within the business. The successful candidate will be a confident and effective communicator with a proven track record in B2B account management, able to manage multiple client relationships with efficiency and professionalism. In time, this role will evolve to leading a team of Account Managers and taking overall responsibility for the new department. Position Summary: As an Account Manager you will play a key role in building and maintaining strong, long-lasting customer relationships by partnering with clients and understanding their needs. You will oversee a portfolio of assigned clients, develop new business from existing clients, and actively seek new sales opportunities. Key Responsibilities: Serve as the main point of contact for all client account management matters. Build and maintain strong, long-lasting client relationships. Develop trusted advisor relationships with key accounts and customer stakeholders Ensure timely and successful delivery of solutions according to customer needs and objectives Develop new business with existing clients and/or identify areas of improvement to meet sales quotas by demonstration of software services to upsell to clients Prepare reports on account status. Collaborate with sales and marketing teams to identify and grow opportunities Manage existing contract renewals. Assist with challenging client requests or issue escalations as needed Role Requirements: Proven work experience as an Account Manager Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organisation. Solid experience with CRM software and MS Office. Experience delivering client-focused solutions to customer needs. Proven ability to juggle multiple account management projects while maintaining attention to detail. Excellent listening, negotiation, and presentation abilities. Strong verbal and written communication skills. Benefits: Competitive salary with progression opportunities 28 days holiday (Plus an additional 5 can be bought) Convenient town centre office with excellent access to train & bus links Active and inclusive social committee On-site games room stocked with complimentary snacks and drinks Relaxed, casual dress code Supportive and welcoming team environment Bright, modern, and open-plan workspaces if you are interested in this exciting opportunity please click 'APPLY NOW' and a consultant will be in contact.
Feb 19, 2026
Full time
Job Title: Senior Account Manager Location: Eastbourne Salary: 45,000k- 50,000k Job type: Permanent Working Pattern: Monday - Friday / 9:00am-5:30pm Our client is a leading UK-based online auction company, known for its vibrant, innovative approach and commitment to delivering an outstanding service.They are currently seeking an enthusiastic and experienced Account Manager to join their dynamic team and play a key role in shaping and implementing a new department within the business. The successful candidate will be a confident and effective communicator with a proven track record in B2B account management, able to manage multiple client relationships with efficiency and professionalism. In time, this role will evolve to leading a team of Account Managers and taking overall responsibility for the new department. Position Summary: As an Account Manager you will play a key role in building and maintaining strong, long-lasting customer relationships by partnering with clients and understanding their needs. You will oversee a portfolio of assigned clients, develop new business from existing clients, and actively seek new sales opportunities. Key Responsibilities: Serve as the main point of contact for all client account management matters. Build and maintain strong, long-lasting client relationships. Develop trusted advisor relationships with key accounts and customer stakeholders Ensure timely and successful delivery of solutions according to customer needs and objectives Develop new business with existing clients and/or identify areas of improvement to meet sales quotas by demonstration of software services to upsell to clients Prepare reports on account status. Collaborate with sales and marketing teams to identify and grow opportunities Manage existing contract renewals. Assist with challenging client requests or issue escalations as needed Role Requirements: Proven work experience as an Account Manager Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organisation. Solid experience with CRM software and MS Office. Experience delivering client-focused solutions to customer needs. Proven ability to juggle multiple account management projects while maintaining attention to detail. Excellent listening, negotiation, and presentation abilities. Strong verbal and written communication skills. Benefits: Competitive salary with progression opportunities 28 days holiday (Plus an additional 5 can be bought) Convenient town centre office with excellent access to train & bus links Active and inclusive social committee On-site games room stocked with complimentary snacks and drinks Relaxed, casual dress code Supportive and welcoming team environment Bright, modern, and open-plan workspaces if you are interested in this exciting opportunity please click 'APPLY NOW' and a consultant will be in contact.
Operations Coordinator (Store Supervisor) Taking direction from the Operations Manager, you will oversee the logistical operations of the store, ensuring that everything is running smoothly, and the shop floor is presented to a high standard. You'll also be the point of call for our volunteers, introducing mentoring and supporting them to get the most out of their time volunteering with us. You'll use your initiative, enthusiasm and commitment to fighting furniture poverty to help make a real difference to the people of York and surrounding areas. Key Responsibilities Support all logistical aspects of the smooth running of store including stock management, store displays, pricing, processing customer sales, arranging delivery and collections and dealing with customer queries Lead on store presentation and merchandising to ensure the store is a welcoming, attractive and safe place for customers, staff and volunteers Deliver and role model exceptional customer service and implement creative ways of continually improving the customer journey Support our volunteers by introducing them to the store team, carrying out first day instructions and assigning appropriate tasks and ensuring they are getting the most out of their time with us Support Operations Manager with daily Health and Safety tasks and checks assigned to you Support the wider team, sharing knowledge and offering guidance to build the best team possible Undertake financial procedures including cashing up the till and banking cash Willingness to take on any additional, related tasks as required by the Operations Manager to support the running of the store. This may include driving, supporting van and warehouse teams and deputising for the Operations Manager. Commitment to supporting people in our local community and our organisational values What we'd like from you: Ability to lift and move furniture with the team (we will provide training) DBS check (we will arrange this) Commitment to our organisational values and mission to support people experiencing poverty Proven communication, organisational and administrative skills Ability to work on own initiative Confidence using IT systems Full clean driving license and willingness to drive the CFS vans from time to time (desirable but not essential) In return, we can offer you: Sociable working hours between 8.30am and 4.30pm in a friendly and supportive team Consistent working pattern, 4-5 days a week including Saturdays Starting 28 days paid holiday inclusive of bank holidays increasing with length of employment All uniform and PPE provided free of charge No Sunday working Feel good factor of working for an important local charity really making a difference to communities in York. Please see more details about the role in the attached Job Description. We will be interviewing on a rolling basis and may close the role early so would encourage you to apply as soon as you can. £24,648 / £12.64 ph (review and uplift due April 2026)
Feb 19, 2026
Full time
Operations Coordinator (Store Supervisor) Taking direction from the Operations Manager, you will oversee the logistical operations of the store, ensuring that everything is running smoothly, and the shop floor is presented to a high standard. You'll also be the point of call for our volunteers, introducing mentoring and supporting them to get the most out of their time volunteering with us. You'll use your initiative, enthusiasm and commitment to fighting furniture poverty to help make a real difference to the people of York and surrounding areas. Key Responsibilities Support all logistical aspects of the smooth running of store including stock management, store displays, pricing, processing customer sales, arranging delivery and collections and dealing with customer queries Lead on store presentation and merchandising to ensure the store is a welcoming, attractive and safe place for customers, staff and volunteers Deliver and role model exceptional customer service and implement creative ways of continually improving the customer journey Support our volunteers by introducing them to the store team, carrying out first day instructions and assigning appropriate tasks and ensuring they are getting the most out of their time with us Support Operations Manager with daily Health and Safety tasks and checks assigned to you Support the wider team, sharing knowledge and offering guidance to build the best team possible Undertake financial procedures including cashing up the till and banking cash Willingness to take on any additional, related tasks as required by the Operations Manager to support the running of the store. This may include driving, supporting van and warehouse teams and deputising for the Operations Manager. Commitment to supporting people in our local community and our organisational values What we'd like from you: Ability to lift and move furniture with the team (we will provide training) DBS check (we will arrange this) Commitment to our organisational values and mission to support people experiencing poverty Proven communication, organisational and administrative skills Ability to work on own initiative Confidence using IT systems Full clean driving license and willingness to drive the CFS vans from time to time (desirable but not essential) In return, we can offer you: Sociable working hours between 8.30am and 4.30pm in a friendly and supportive team Consistent working pattern, 4-5 days a week including Saturdays Starting 28 days paid holiday inclusive of bank holidays increasing with length of employment All uniform and PPE provided free of charge No Sunday working Feel good factor of working for an important local charity really making a difference to communities in York. Please see more details about the role in the attached Job Description. We will be interviewing on a rolling basis and may close the role early so would encourage you to apply as soon as you can. £24,648 / £12.64 ph (review and uplift due April 2026)
Area Manager Location: West Midlands Salary: Competitive + Commission + Car Allowance Benefits: 25 days holiday, rising to 30 plus statutory, pension, 35 hour week, Christmas shutdown, company sick pay, employee assistance healthcare and wellness scheme, retail discounts, remote GP, flexi location and more Are you a dynamic leader with a passion for driving business growth in the recruitment industry? This is your chance to join a business that has embraced exciting change in 2025 and is committed to an ambitious vision for 2026. With nearly 50 years of recruitment industry experience, we've evolved with the times while staying true to our core values-building strong client and candidate relationships and delivering exceptional service. We believe in a recruitment approach that blends tradition with innovation. Our success is built on collaboration, quality, and a willingness to adapt. If you share these values and thrive in a hands-on leadership role, we want to hear from you. Why Join Us? You'll become part of a senior management team that's passionate, experienced, and not afraid to roll up their sleeves. We lead from the front-supporting our teams, inspiring growth, and making an impact every day. As Recruitment Area Manager , you'll be at the heart of our operations, working closely with branch team delivery of multi sector temporary and permanent recruitment solutions. You'll be here to drive performance, develop talent, and grow the business. This is a role for someone who loves being on the ground, leading by example, and shaping success. What You'll Do Branch Leadership: Oversee multiple branches, ensuring compliance, profitability, and operational excellence. Sales Growth: Drive new business through proactive client engagement and strategic development. Team Development: Coach and mentor branch teams, fostering a culture of high performance and continuous improvement. Performance Management: Monitor KPIs, analyse results, and implement action plans to achieve targets. Social Media Strategy: Lead the development and rollout of a company-wide social media strategy, training teams to maximise digital engagement and build a strong online presence. What We're Looking For Proven experience in recruitment management-either in an Area Manager or Regional Manager role or perhaps as a senior recruitment Branch Manager ready for the next step. Strong commercial acumen with a track record of driving sales growth. Excellent communication and people leadership skills. Ability to manage multiple priorities across different locations. Ideally you'll bring knowledge of social media strategies and digital engagement. This Area Manager role requires regular branch presence, so flexibility to travel across the region and to our Gloucester head office is essential. Occasional overnight stays may be required. For further information please apply or call Michelle Cheetham on (phone number removed). Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.
Feb 19, 2026
Full time
Area Manager Location: West Midlands Salary: Competitive + Commission + Car Allowance Benefits: 25 days holiday, rising to 30 plus statutory, pension, 35 hour week, Christmas shutdown, company sick pay, employee assistance healthcare and wellness scheme, retail discounts, remote GP, flexi location and more Are you a dynamic leader with a passion for driving business growth in the recruitment industry? This is your chance to join a business that has embraced exciting change in 2025 and is committed to an ambitious vision for 2026. With nearly 50 years of recruitment industry experience, we've evolved with the times while staying true to our core values-building strong client and candidate relationships and delivering exceptional service. We believe in a recruitment approach that blends tradition with innovation. Our success is built on collaboration, quality, and a willingness to adapt. If you share these values and thrive in a hands-on leadership role, we want to hear from you. Why Join Us? You'll become part of a senior management team that's passionate, experienced, and not afraid to roll up their sleeves. We lead from the front-supporting our teams, inspiring growth, and making an impact every day. As Recruitment Area Manager , you'll be at the heart of our operations, working closely with branch team delivery of multi sector temporary and permanent recruitment solutions. You'll be here to drive performance, develop talent, and grow the business. This is a role for someone who loves being on the ground, leading by example, and shaping success. What You'll Do Branch Leadership: Oversee multiple branches, ensuring compliance, profitability, and operational excellence. Sales Growth: Drive new business through proactive client engagement and strategic development. Team Development: Coach and mentor branch teams, fostering a culture of high performance and continuous improvement. Performance Management: Monitor KPIs, analyse results, and implement action plans to achieve targets. Social Media Strategy: Lead the development and rollout of a company-wide social media strategy, training teams to maximise digital engagement and build a strong online presence. What We're Looking For Proven experience in recruitment management-either in an Area Manager or Regional Manager role or perhaps as a senior recruitment Branch Manager ready for the next step. Strong commercial acumen with a track record of driving sales growth. Excellent communication and people leadership skills. Ability to manage multiple priorities across different locations. Ideally you'll bring knowledge of social media strategies and digital engagement. This Area Manager role requires regular branch presence, so flexibility to travel across the region and to our Gloucester head office is essential. Occasional overnight stays may be required. For further information please apply or call Michelle Cheetham on (phone number removed). Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.
Role overview The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals. Responsibilities Effectively running all store operations to ensure meeting or exceeding sales & KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous store growth. Create and maintain colleague schedules to ensure proper coverage and productivity. Creating a positive team culture through recruiting, training and continuously developing your team. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well informed decisions, identifying and responding to areas of opportunity operationally & commercially. Develop and implement strategies to meet and exceed sales targets. Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques. Ensuring merchandise displays are attractive and align to brand guidelines. Ensure your teams are delivering the highest level of service in store in order to achieve a positive net promoter score (NPS). Address customer inquiries, feedback, and complaints in a timely and professional manner. Drive existing customer loyalty programs and promotions to enhance customer engagement. Maintain compliance with company policies, procedures, and regulatory requirements. Monitor and control store expenses to stay within budget. Ensure the store complies with health & safety regulations. Role objectives and KPIs Contribute to achieving or exceeding the store's monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Ensure operational costs are kept within the allocated budget. Skills and Experience Previous management experience in a fast paced Retail/ Customer Facing environment. Passionate about retail & hold a good understanding of the latest trends and our competitors. Hold strong leadership skills & have previous experience of coaching and developing a strong team. Strong communication skills. Proven track record of managing and exceeding sales targets and KPI's. Have experience in analysing reports & making commercial decisions. Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Company Sick Pay scheme Health Care Cover Discounted gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
Feb 19, 2026
Full time
Role overview The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals. Responsibilities Effectively running all store operations to ensure meeting or exceeding sales & KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous store growth. Create and maintain colleague schedules to ensure proper coverage and productivity. Creating a positive team culture through recruiting, training and continuously developing your team. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well informed decisions, identifying and responding to areas of opportunity operationally & commercially. Develop and implement strategies to meet and exceed sales targets. Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques. Ensuring merchandise displays are attractive and align to brand guidelines. Ensure your teams are delivering the highest level of service in store in order to achieve a positive net promoter score (NPS). Address customer inquiries, feedback, and complaints in a timely and professional manner. Drive existing customer loyalty programs and promotions to enhance customer engagement. Maintain compliance with company policies, procedures, and regulatory requirements. Monitor and control store expenses to stay within budget. Ensure the store complies with health & safety regulations. Role objectives and KPIs Contribute to achieving or exceeding the store's monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Ensure operational costs are kept within the allocated budget. Skills and Experience Previous management experience in a fast paced Retail/ Customer Facing environment. Passionate about retail & hold a good understanding of the latest trends and our competitors. Hold strong leadership skills & have previous experience of coaching and developing a strong team. Strong communication skills. Proven track record of managing and exceeding sales targets and KPI's. Have experience in analysing reports & making commercial decisions. Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Company Sick Pay scheme Health Care Cover Discounted gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
We are looking for an amazing Store Manager to lead our lovely Bath team! As a Store Manager at Lucy & Yak, your role is to inspire, manage and drive the success of your store by motivating your team & building a community. You will demonstrate outstanding brand experiences whilst seizing and creating commercial opportunities. Within your role you will train, develop and motivate your team to excel in all areas from day to day operations to smashing your store KPIs. As Store Manager you will ensure your store always embodies Lucy & Yaks ethics and ethos in all areas, from Visual Merchandising to Customer Service. What you'll be doing Management Provide strong management, fostering a positive and collaborative work environment. Motivating and inspiring your team to achieve personal and collective goals. Giving instant and consistent positive & constructive feedback to your team to enhance performance. Empowering your Assistant Manager to do the same. Play a role in the recruitment, training, and development of a high-performing team. Manage, train and develop your team. You'll be a role model of the Lucy & Yak ethos and will ensure the brand is always represented in the best way possible. Customer-Centric Approach Customer obsessed! You will need to become an expert on all things Lucy & Yak - from products and sizing, to sustainability and ethics. Foster a customer-focused culture within the store, ensuring every interaction exceeds expectations and creates exciting memorable experiences. Be the final point of escalation for customer queries and issues within your store. Ensuring that these are addressed and resolved promptly & always maintaining a focus on customer satisfaction. Sales Drive & motivate your team to meet sales targets/KPIs through incentives & training Implement strategies in collaboration with your Assistant Manager to drive sales growth and enhance the customer journey Operational Excellence Oversee day-to-day retail operations, including staffing, sales, visual merchandising, and administration. Monitor day-to-day health and safety in store, setting and maintaining high standards for our team and customers and escalating issues as necessary. Create and manage staff rotas to ensure adequate shop floor coverage including leave approvals. Uphold high standards of visual merchandising that align with the brand's identity, ensuring the shop always looks as exciting and colourful as well as accessible to our customers. Attend weekly & quarterly management meetings Stock Management Ensure effective stock management within your store & working alongside merchandising & warehouse teams to optimise inventory levels and stock holdings Enforce procedures to minimise stock discrepancies in your store and to ensure best selling product availability wherever possible Implement effective stock management procedures, stockroom organisation, line counts & stock takes Financial Management Interpret key performance indicators to drive informed choices. Manage your store budget for resources, equipment and overtime, ensuring this is not exceeded. Marketing, Events & Community Engagement Working with the Head of Retail to execute the retail marketing strategy in stores (e.g. events, promotions, windows, layouts) Create exciting in-store content with your team, managing your Store's social media platforms. Organising, staffing & running collaboration events in your store! What are we looking for? Previous Management experience of 2 years within a customer facing role is essential Friendly and approachable: Your demeanour and attitude are infectious! Passion for our brand: You're excited about Lucy & Yak's mission, products, and values. Dedication to excellence: Going above and beyond to ensure customer satisfaction is second nature to you. You are exceptional at motivating, developing and coaching a team to success Excellent communication skills. Proven ability to drive sales and achieve targets Good knowledge of social media platforms (Instagram, Facebook, TikTok, etc) Good I.T skills - able to use Word, Excel, social media applications & till systems Demonstrate resilience, work upon your own initiative and think quickly on your feet to resolve emergent issues. Experience mid-long term planning would be a bonus Previous Fashion Retail Experience is highly desirable but not essential The fine print Salary based on experience Based in Bath 37.5 hours per week Although this role does not have a closing date we reserve the right to close the advertisement if we receive a large number of applications. Internal Applicants: Please note we will use current and previous Lucy & Yak managers as a reference during the recruitment process.
Feb 19, 2026
Full time
We are looking for an amazing Store Manager to lead our lovely Bath team! As a Store Manager at Lucy & Yak, your role is to inspire, manage and drive the success of your store by motivating your team & building a community. You will demonstrate outstanding brand experiences whilst seizing and creating commercial opportunities. Within your role you will train, develop and motivate your team to excel in all areas from day to day operations to smashing your store KPIs. As Store Manager you will ensure your store always embodies Lucy & Yaks ethics and ethos in all areas, from Visual Merchandising to Customer Service. What you'll be doing Management Provide strong management, fostering a positive and collaborative work environment. Motivating and inspiring your team to achieve personal and collective goals. Giving instant and consistent positive & constructive feedback to your team to enhance performance. Empowering your Assistant Manager to do the same. Play a role in the recruitment, training, and development of a high-performing team. Manage, train and develop your team. You'll be a role model of the Lucy & Yak ethos and will ensure the brand is always represented in the best way possible. Customer-Centric Approach Customer obsessed! You will need to become an expert on all things Lucy & Yak - from products and sizing, to sustainability and ethics. Foster a customer-focused culture within the store, ensuring every interaction exceeds expectations and creates exciting memorable experiences. Be the final point of escalation for customer queries and issues within your store. Ensuring that these are addressed and resolved promptly & always maintaining a focus on customer satisfaction. Sales Drive & motivate your team to meet sales targets/KPIs through incentives & training Implement strategies in collaboration with your Assistant Manager to drive sales growth and enhance the customer journey Operational Excellence Oversee day-to-day retail operations, including staffing, sales, visual merchandising, and administration. Monitor day-to-day health and safety in store, setting and maintaining high standards for our team and customers and escalating issues as necessary. Create and manage staff rotas to ensure adequate shop floor coverage including leave approvals. Uphold high standards of visual merchandising that align with the brand's identity, ensuring the shop always looks as exciting and colourful as well as accessible to our customers. Attend weekly & quarterly management meetings Stock Management Ensure effective stock management within your store & working alongside merchandising & warehouse teams to optimise inventory levels and stock holdings Enforce procedures to minimise stock discrepancies in your store and to ensure best selling product availability wherever possible Implement effective stock management procedures, stockroom organisation, line counts & stock takes Financial Management Interpret key performance indicators to drive informed choices. Manage your store budget for resources, equipment and overtime, ensuring this is not exceeded. Marketing, Events & Community Engagement Working with the Head of Retail to execute the retail marketing strategy in stores (e.g. events, promotions, windows, layouts) Create exciting in-store content with your team, managing your Store's social media platforms. Organising, staffing & running collaboration events in your store! What are we looking for? Previous Management experience of 2 years within a customer facing role is essential Friendly and approachable: Your demeanour and attitude are infectious! Passion for our brand: You're excited about Lucy & Yak's mission, products, and values. Dedication to excellence: Going above and beyond to ensure customer satisfaction is second nature to you. You are exceptional at motivating, developing and coaching a team to success Excellent communication skills. Proven ability to drive sales and achieve targets Good knowledge of social media platforms (Instagram, Facebook, TikTok, etc) Good I.T skills - able to use Word, Excel, social media applications & till systems Demonstrate resilience, work upon your own initiative and think quickly on your feet to resolve emergent issues. Experience mid-long term planning would be a bonus Previous Fashion Retail Experience is highly desirable but not essential The fine print Salary based on experience Based in Bath 37.5 hours per week Although this role does not have a closing date we reserve the right to close the advertisement if we receive a large number of applications. Internal Applicants: Please note we will use current and previous Lucy & Yak managers as a reference during the recruitment process.
Job Title - Accountancy Partnerships & Consultative Sales Location: Farringdon, London Salary: £32,000 per annum + performance-related bonus Working pattern: 9am-6pm Hybrid, 2-3 days (36 hours) per week in the office The Role We are recruiting an Associate to build and develop long-term relationships with accountancy firms that advise R&D-active clients. This is a consultative, relationship-led role operating in a technically focused and reputation-sensitive environment. You will help accountants understand when R&D tax moves from a generalist consideration to a specialist area, and how working with a specialist protects both their clients and their professional reputation. You will also learn the consultative sales process and support client meetings as part of a wider sales team. This is not a cold-calling or product sales role. Success comes from credibility, professionalism, and long-term relationship building. Key Responsibilities Build and maintain a targeted list of accountancy firms Research firms to understand client mix and sector focus Engage partners and senior managers through thoughtful, professional outreach Explain how and when R&D tax moves from generalist to specialist Develop long-term referral relationships based on trust and technical credibility Coordinate client introductions between accountants, clients, and the technical team Maintain CRM records and track referrals, engagement, and account management Attend relevant accountancy, tax, and finance events Feed back insights on market trends and partner needs Learn the consultative sales process, from research and discovery meetings through to pitching and supporting senior consultants Requirements Comfortable building relationships with professional advisors Able to speak with accountants as peers, not prospects Strong communication skills, written and verbal Interest in tax, innovation, and business structures Organised and disciplined in managing multiple relationships Professional, detail-oriented, and compliant in approach Willingness to learn consultative sales techniques in a technical environment Previous R&D tax experience is not required. A strong respect for compliance, professionalism, and reputation is essential. Salary & Bonus £32,000 base salary Performance-related bonus linked to referral activity and contribution Full training and development provided Benefits Full role-specific training and structured onboarding Curated external sales training following induction Flexible benefits platform with 5% salary contribution Company pension contribution Life assurance up to three times basic salary Private medical insurance post-probation Employee Assistance Programme 25 days annual leave plus bank holidays Option to buy or sell holiday Expenses policy for travel and subsistence where relevant Regular company social events Modern, well-appointed office in London Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been short listed. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data.
Feb 19, 2026
Full time
Job Title - Accountancy Partnerships & Consultative Sales Location: Farringdon, London Salary: £32,000 per annum + performance-related bonus Working pattern: 9am-6pm Hybrid, 2-3 days (36 hours) per week in the office The Role We are recruiting an Associate to build and develop long-term relationships with accountancy firms that advise R&D-active clients. This is a consultative, relationship-led role operating in a technically focused and reputation-sensitive environment. You will help accountants understand when R&D tax moves from a generalist consideration to a specialist area, and how working with a specialist protects both their clients and their professional reputation. You will also learn the consultative sales process and support client meetings as part of a wider sales team. This is not a cold-calling or product sales role. Success comes from credibility, professionalism, and long-term relationship building. Key Responsibilities Build and maintain a targeted list of accountancy firms Research firms to understand client mix and sector focus Engage partners and senior managers through thoughtful, professional outreach Explain how and when R&D tax moves from generalist to specialist Develop long-term referral relationships based on trust and technical credibility Coordinate client introductions between accountants, clients, and the technical team Maintain CRM records and track referrals, engagement, and account management Attend relevant accountancy, tax, and finance events Feed back insights on market trends and partner needs Learn the consultative sales process, from research and discovery meetings through to pitching and supporting senior consultants Requirements Comfortable building relationships with professional advisors Able to speak with accountants as peers, not prospects Strong communication skills, written and verbal Interest in tax, innovation, and business structures Organised and disciplined in managing multiple relationships Professional, detail-oriented, and compliant in approach Willingness to learn consultative sales techniques in a technical environment Previous R&D tax experience is not required. A strong respect for compliance, professionalism, and reputation is essential. Salary & Bonus £32,000 base salary Performance-related bonus linked to referral activity and contribution Full training and development provided Benefits Full role-specific training and structured onboarding Curated external sales training following induction Flexible benefits platform with 5% salary contribution Company pension contribution Life assurance up to three times basic salary Private medical insurance post-probation Employee Assistance Programme 25 days annual leave plus bank holidays Option to buy or sell holiday Expenses policy for travel and subsistence where relevant Regular company social events Modern, well-appointed office in London Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been short listed. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data.
Rentokil Pest Control - Graduate Pest Control Technician Join Our Team and Make a Difference! Enjoy problem solving and helping customers? Become a Graduate Pest Control Technician with Rentokil in Watford and St Albans. Full training provided, no experience necessary. Apply now! We are currently seeking a Graduate Pest Control Technician to join our dedicated team covering Watford and St Albans. Successful individuals in this role have included graduates with a science based, business management or social science degree. If you're looking for a company that prioritises colleague development, this could be the job for you! Why Join Rentokil? Competitive Salary Package: Start with a basic salary of £29,848 per annum. Expected OTE: £37,000 per annum, with bonus and commission schemes available. Benefits: Company vehicle, fuel card, mobile phone, uniform, and RI Rewards. Work-Life Balance: Full time, permanent role, Monday to Friday (40 hr week), with potential for up to 48 hours in the future with an increased salary. Industry Leading Training: Receive top notch training to support our customers' pest control needs. Graduate Pest Control Technician Role You will start as a Pest Control Technician, with your initial 6 12 months dedicated to covering a specific geographical area. You'll provide invaluable support to customers by resolving their pest control issues while receiving comprehensive industry recognised training. Key responsibilities include: Inspecting customer premises for signs of pests and identifying potential risks. Swiftly tackling pest problems by cleaning and removing evidence of pest behaviour. Offering valuable advice to customers on the maintenance and hygiene of their premises. Completing accurate reports after every visit. Providing exceptional customer service and upholding a professional image at all times. Career Path Opportunities Sales Surveyor Field Biologist Service Team Leader Key Account Manager Qualifications A minimum 2.2 degree in a science/BSc related subject including Social Science, or a BA in Business Management, Hospitality or Tourism. A desire to work hard and have fun while meeting and interacting with customers daily. Flexibility with working patterns to support business needs. You may be required to pass a DBS check depending on the role you have applied for. Additional Benefits Additional opportunities to earn more with regular bonus and commission schemes. Access to a company vehicle and fuel card. Salary grading system - linked to performance for those keen to develop their career within our business. Opportunity to contribute to a Private Healthcare scheme. Enrolment in our company pension scheme. Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards. Overtime opportunities - potential to earn extra in overtime to meet the needs of our customers. Leads commission - although this isn't a sales job, we appreciate and reward you for passing on sales leads. Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends. Long service recognition - includes an extra five days of annual leave entitlement after five years of service. Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial. Equal Opportunity Employer Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here.
Feb 19, 2026
Full time
Rentokil Pest Control - Graduate Pest Control Technician Join Our Team and Make a Difference! Enjoy problem solving and helping customers? Become a Graduate Pest Control Technician with Rentokil in Watford and St Albans. Full training provided, no experience necessary. Apply now! We are currently seeking a Graduate Pest Control Technician to join our dedicated team covering Watford and St Albans. Successful individuals in this role have included graduates with a science based, business management or social science degree. If you're looking for a company that prioritises colleague development, this could be the job for you! Why Join Rentokil? Competitive Salary Package: Start with a basic salary of £29,848 per annum. Expected OTE: £37,000 per annum, with bonus and commission schemes available. Benefits: Company vehicle, fuel card, mobile phone, uniform, and RI Rewards. Work-Life Balance: Full time, permanent role, Monday to Friday (40 hr week), with potential for up to 48 hours in the future with an increased salary. Industry Leading Training: Receive top notch training to support our customers' pest control needs. Graduate Pest Control Technician Role You will start as a Pest Control Technician, with your initial 6 12 months dedicated to covering a specific geographical area. You'll provide invaluable support to customers by resolving their pest control issues while receiving comprehensive industry recognised training. Key responsibilities include: Inspecting customer premises for signs of pests and identifying potential risks. Swiftly tackling pest problems by cleaning and removing evidence of pest behaviour. Offering valuable advice to customers on the maintenance and hygiene of their premises. Completing accurate reports after every visit. Providing exceptional customer service and upholding a professional image at all times. Career Path Opportunities Sales Surveyor Field Biologist Service Team Leader Key Account Manager Qualifications A minimum 2.2 degree in a science/BSc related subject including Social Science, or a BA in Business Management, Hospitality or Tourism. A desire to work hard and have fun while meeting and interacting with customers daily. Flexibility with working patterns to support business needs. You may be required to pass a DBS check depending on the role you have applied for. Additional Benefits Additional opportunities to earn more with regular bonus and commission schemes. Access to a company vehicle and fuel card. Salary grading system - linked to performance for those keen to develop their career within our business. Opportunity to contribute to a Private Healthcare scheme. Enrolment in our company pension scheme. Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards. Overtime opportunities - potential to earn extra in overtime to meet the needs of our customers. Leads commission - although this isn't a sales job, we appreciate and reward you for passing on sales leads. Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends. Long service recognition - includes an extra five days of annual leave entitlement after five years of service. Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial. Equal Opportunity Employer Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here.
TITLE: Property Manager JOB REF: PV11252 EMPLOYMENT TYPE: Permanent LOCATION: Loughborough SALARY: up to 30,000 per annum, dependant on experience HOURS: Monday to Friday, Full time JR Personnel are an employment agency acting on behalf of a client, who is looking for a Property Manager who has experience of working within a property management, sales or property administration setting. We are seeking an experienced property person who can be client facing as well as undertaking all administration tasks. Our client works with in a niche area of property delivering exceptional service for clients helping them value, sell and manage property across the UK. Why join this client: Well established local business, who is a leading independent business in their field. The Company: As a modern and dynamic firm, they constantly strive to achieve the very best results possible for all their clients. The Office and Culture: Proactive, fast-paced and professional team, acting with respect and integrity at all times. The team develop strong relationships with everyone they interact with. You will collaborate with the team to resolve issues, always keeping their promises to clients. Being proactive, professional, and organised is essential. ROLE PROFILE: Assist with liaising with insurers Booking viewings Coordinating repairs Management of both residential and commercial property Handle incoming inquiries via phone and email Identifying new ways to improve customer service, making recommendations Chasing solicitors for outstanding legal matters Updating clients Preparing sales reports Ad hoc tasks Skills & Attributes Excellent attention to detail always Ability to multi-task and prioritise workload Organised with excellent organisational skills Good written and verbal skills Excellent IT skills using MS office Work on own initiative and be able to problem solve Driving license and car owner Please note: if you have not heard from us within seven days you will not have been successful on this occasion.
Feb 19, 2026
Full time
TITLE: Property Manager JOB REF: PV11252 EMPLOYMENT TYPE: Permanent LOCATION: Loughborough SALARY: up to 30,000 per annum, dependant on experience HOURS: Monday to Friday, Full time JR Personnel are an employment agency acting on behalf of a client, who is looking for a Property Manager who has experience of working within a property management, sales or property administration setting. We are seeking an experienced property person who can be client facing as well as undertaking all administration tasks. Our client works with in a niche area of property delivering exceptional service for clients helping them value, sell and manage property across the UK. Why join this client: Well established local business, who is a leading independent business in their field. The Company: As a modern and dynamic firm, they constantly strive to achieve the very best results possible for all their clients. The Office and Culture: Proactive, fast-paced and professional team, acting with respect and integrity at all times. The team develop strong relationships with everyone they interact with. You will collaborate with the team to resolve issues, always keeping their promises to clients. Being proactive, professional, and organised is essential. ROLE PROFILE: Assist with liaising with insurers Booking viewings Coordinating repairs Management of both residential and commercial property Handle incoming inquiries via phone and email Identifying new ways to improve customer service, making recommendations Chasing solicitors for outstanding legal matters Updating clients Preparing sales reports Ad hoc tasks Skills & Attributes Excellent attention to detail always Ability to multi-task and prioritise workload Organised with excellent organisational skills Good written and verbal skills Excellent IT skills using MS office Work on own initiative and be able to problem solve Driving license and car owner Please note: if you have not heard from us within seven days you will not have been successful on this occasion.
Area Sales Manager British Manufacturer / Global Company Mechanical Engineering Components World Class training and Professional Development £48,000 to £60,000 Basic salary (experience dependent) Home Office, Company Car, Pension, Laptop, Mobile Phone, Credit Card and Bonus, on target earnings of £70,000+ Yorkshire UK Home Based could live in Leeds, Bradford, Harrogate, Hull, Sheffield, York, Doncaster, Grimsby, Scunthorpe, Scarborough, Huddersfield, Northallerton, Skipton, Pontefract, Barnsley,etc. Mercury Hampton is working exclusively with this client. A world leading manufacturer of rotating equipment and mechanical components for applications throughout numerous industrial sectors including Chemical, oil & gas, food and Beveridge, pulp and paper, mining, process, defence, power, wastewater and pharmaceutical. My client has been established for many years and is a global leader in rotating equipment with a multimillion turnover operating across the World. They have sites in over 100 countries across the world. They manufacture products, systems and solutions that enhance pump efficiency and reliability and significantly reduce maintenance down time and cost. Due to retirement this world class company is looking for a sales professional with a mechanical engineering background to manage this important region for them. Reporting directly to the UK Sales Manager, the successful candidate will take responsibility of business activities throughout the Yorkshire region of the UK. You will manage this area taking responsibility for Account Management and new client acquisition. This will involve 70% strategic key account management of existing clients, and 30% new business activity. There is a diverse client base in this region, you will be selling and working within a multitude of industrial, process and manufacturing environments. This is technical solution selling, you will need to have a mechanical engineering aptitude, but also be an articulate and dynamic salesperson. You will have a strong mechanical engineering aptitude and or qualification either through an engineering apprenticeship and or Engineering Degree. Our client is a thought leader in pump reliability and mechanical seals and gaskets. This is a home-based role that requires regular customer visits throughout the sales region. We anticipate one day will be spent working from your home office with four days focusing on developing and managing customers. As Technical Sales Engineer you will be expected to report all sales and quotation activity on a monthly basis. You will be supported from a team of internal sales engineers who will assist with any technical back up needed to assist in closing the sale and supporting the customer. We are looking to speak with candidates with strong account management and business development skills and a mechanical engineering brain / experience realistic earnings £70,000+. The Candidate: The successful candidate will have external sales experience from an associated sector i.e., mechanical seals, rotating equipment, pumps, valves etc Mechanical Engineering Background My client will consider a strong industrial sales professional with a good grasp of Mechanical engineering Full knowledge of rotating equipment and mechanical seals highly beneficial Understand Rotating Equipment pumps, motors, gearboxes, compressors, seals, etc. A strong strategic thinker with exceptional ability to develop relationships, manage key accounts and develop new business You will have an eye for upselling / cross selling opportunities You will have excellent communication skills and able to communicate and sell to a wide variety of levels. A proven track record of business to business sales. Dynamic can do attitude, and enthusiasm for sales An engineering qualification will be advantageous but not essential. A mechanical engineering apprenticeship would also be desirable Extensive Product training will be provided. Please click on the apply button or contact Mercury Hampton directly. We aim to respond to all successful applicants within two working days. JBRP1_UKTJ
Feb 19, 2026
Full time
Area Sales Manager British Manufacturer / Global Company Mechanical Engineering Components World Class training and Professional Development £48,000 to £60,000 Basic salary (experience dependent) Home Office, Company Car, Pension, Laptop, Mobile Phone, Credit Card and Bonus, on target earnings of £70,000+ Yorkshire UK Home Based could live in Leeds, Bradford, Harrogate, Hull, Sheffield, York, Doncaster, Grimsby, Scunthorpe, Scarborough, Huddersfield, Northallerton, Skipton, Pontefract, Barnsley,etc. Mercury Hampton is working exclusively with this client. A world leading manufacturer of rotating equipment and mechanical components for applications throughout numerous industrial sectors including Chemical, oil & gas, food and Beveridge, pulp and paper, mining, process, defence, power, wastewater and pharmaceutical. My client has been established for many years and is a global leader in rotating equipment with a multimillion turnover operating across the World. They have sites in over 100 countries across the world. They manufacture products, systems and solutions that enhance pump efficiency and reliability and significantly reduce maintenance down time and cost. Due to retirement this world class company is looking for a sales professional with a mechanical engineering background to manage this important region for them. Reporting directly to the UK Sales Manager, the successful candidate will take responsibility of business activities throughout the Yorkshire region of the UK. You will manage this area taking responsibility for Account Management and new client acquisition. This will involve 70% strategic key account management of existing clients, and 30% new business activity. There is a diverse client base in this region, you will be selling and working within a multitude of industrial, process and manufacturing environments. This is technical solution selling, you will need to have a mechanical engineering aptitude, but also be an articulate and dynamic salesperson. You will have a strong mechanical engineering aptitude and or qualification either through an engineering apprenticeship and or Engineering Degree. Our client is a thought leader in pump reliability and mechanical seals and gaskets. This is a home-based role that requires regular customer visits throughout the sales region. We anticipate one day will be spent working from your home office with four days focusing on developing and managing customers. As Technical Sales Engineer you will be expected to report all sales and quotation activity on a monthly basis. You will be supported from a team of internal sales engineers who will assist with any technical back up needed to assist in closing the sale and supporting the customer. We are looking to speak with candidates with strong account management and business development skills and a mechanical engineering brain / experience realistic earnings £70,000+. The Candidate: The successful candidate will have external sales experience from an associated sector i.e., mechanical seals, rotating equipment, pumps, valves etc Mechanical Engineering Background My client will consider a strong industrial sales professional with a good grasp of Mechanical engineering Full knowledge of rotating equipment and mechanical seals highly beneficial Understand Rotating Equipment pumps, motors, gearboxes, compressors, seals, etc. A strong strategic thinker with exceptional ability to develop relationships, manage key accounts and develop new business You will have an eye for upselling / cross selling opportunities You will have excellent communication skills and able to communicate and sell to a wide variety of levels. A proven track record of business to business sales. Dynamic can do attitude, and enthusiasm for sales An engineering qualification will be advantageous but not essential. A mechanical engineering apprenticeship would also be desirable Extensive Product training will be provided. Please click on the apply button or contact Mercury Hampton directly. We aim to respond to all successful applicants within two working days. JBRP1_UKTJ
Events Director Salary: £35-45K + 10% commission (1st Year OTE £70-75K) Location: Crawley Start date: 4-6 weeks The Role We are seeking a commercially driven Business Unit Director to take full ownership of this growth division and scale it into a profitable, repeatable national proposition. The Event concept is to deliver a carefully curated country house experience designed for mass-affluent retirees and those approaching retirement, at a pivotal stage in their life planning journey. This is a leadership role with full commercial accountability. You will own the P&L, lead sponsor revenue generation, oversee programme production and build a scalable business unit with significant growth potential. The Director will define KPIs, lead recruitment of Attendee Engagement Managers & Sponsorship Sales Managers, set performance standards, manage and mentor both roles, and build a structured, scalable commercial model.Responsibilities Identify, approach and secure aligned sponsors (wealth, pensions, later-life lending, property, travel, health, insurance) Develop and refine premium sponsorship packages Shape and refine retreat programmes Secure credible speakers and panel contributors Lead consultative, high-level sales conversations Negotiate and close partnership agreements Manage sponsor-relationships for repeat and multi-event commitments Full Commercial & P&L Responsibility Own revenue, cost and profit performance Set and deliver annual revenue targets Build and manage event budgets Forecast sponsorship and attendee income Drive margin growth and long-term sustainability Experience 3+ years in commercial, events, Sponsorship Sales or B2B Production Demonstrable P&L responsibility Experience securing high-value partnerships Evidence of driving revenue growth Experience delivering premium live experiences (preferred) Skills & Attributes Strong commercial acumen Confident B2B sales capability Financially literate and performance-focused Strategic thinker who executes effectively Entrepreneurial mindset Comfortable with accountability High personal standards Motivated by performance-based reward This is a fully office-based role at our newly refurbished Crawley HQ, featuring an exclusive on-site gym, fully stocked kitchen, and games area (table tennis, pool, darts, F1 simulator, putting green). Youll be part of a hard-working, sales-driven team that values honesty, loyalty, and resultsbalanced with a fun, social, and light-hearted About us We are a fast-growing, privately owned, entrepreneurial business that has scaled from a kitchen-table start-up into a £4.5 million market leader in just 16 years with a clear, ambitious plan to reach £7 million in the next three years. This is a business built on performance, ambition, and results. We reward hard work, promote on merit, and back our people to succeed in fact, every senior leader in the company has been promoted from within, proving that this is a place where high performers build real careers, not just do a job. Our culture combines high standards and high energy with honesty, loyalty, and a genuinely fun, social environment. We work hard, we win together, and we enjoy the journey. Salary and Benefits: 4 weeks holiday allowance plus an additional 2 weeks off over Christmas. Staff social events including our overseas summer party in the Maldives! Workplace health and wellbeing scheme. Fast-track promotion opportunities. Extensive training programme. Access to our exclusive on-site gym and fully stocked kitchen. Apply Now To apply for the Events Director role based in Crawley, please send a copy of your CV and covering letter by using the apply button provided. JBRP1_UKTJ
Feb 19, 2026
Full time
Events Director Salary: £35-45K + 10% commission (1st Year OTE £70-75K) Location: Crawley Start date: 4-6 weeks The Role We are seeking a commercially driven Business Unit Director to take full ownership of this growth division and scale it into a profitable, repeatable national proposition. The Event concept is to deliver a carefully curated country house experience designed for mass-affluent retirees and those approaching retirement, at a pivotal stage in their life planning journey. This is a leadership role with full commercial accountability. You will own the P&L, lead sponsor revenue generation, oversee programme production and build a scalable business unit with significant growth potential. The Director will define KPIs, lead recruitment of Attendee Engagement Managers & Sponsorship Sales Managers, set performance standards, manage and mentor both roles, and build a structured, scalable commercial model.Responsibilities Identify, approach and secure aligned sponsors (wealth, pensions, later-life lending, property, travel, health, insurance) Develop and refine premium sponsorship packages Shape and refine retreat programmes Secure credible speakers and panel contributors Lead consultative, high-level sales conversations Negotiate and close partnership agreements Manage sponsor-relationships for repeat and multi-event commitments Full Commercial & P&L Responsibility Own revenue, cost and profit performance Set and deliver annual revenue targets Build and manage event budgets Forecast sponsorship and attendee income Drive margin growth and long-term sustainability Experience 3+ years in commercial, events, Sponsorship Sales or B2B Production Demonstrable P&L responsibility Experience securing high-value partnerships Evidence of driving revenue growth Experience delivering premium live experiences (preferred) Skills & Attributes Strong commercial acumen Confident B2B sales capability Financially literate and performance-focused Strategic thinker who executes effectively Entrepreneurial mindset Comfortable with accountability High personal standards Motivated by performance-based reward This is a fully office-based role at our newly refurbished Crawley HQ, featuring an exclusive on-site gym, fully stocked kitchen, and games area (table tennis, pool, darts, F1 simulator, putting green). Youll be part of a hard-working, sales-driven team that values honesty, loyalty, and resultsbalanced with a fun, social, and light-hearted About us We are a fast-growing, privately owned, entrepreneurial business that has scaled from a kitchen-table start-up into a £4.5 million market leader in just 16 years with a clear, ambitious plan to reach £7 million in the next three years. This is a business built on performance, ambition, and results. We reward hard work, promote on merit, and back our people to succeed in fact, every senior leader in the company has been promoted from within, proving that this is a place where high performers build real careers, not just do a job. Our culture combines high standards and high energy with honesty, loyalty, and a genuinely fun, social environment. We work hard, we win together, and we enjoy the journey. Salary and Benefits: 4 weeks holiday allowance plus an additional 2 weeks off over Christmas. Staff social events including our overseas summer party in the Maldives! Workplace health and wellbeing scheme. Fast-track promotion opportunities. Extensive training programme. Access to our exclusive on-site gym and fully stocked kitchen. Apply Now To apply for the Events Director role based in Crawley, please send a copy of your CV and covering letter by using the apply button provided. JBRP1_UKTJ
Southerness Holiday Park, Southerness, Dumfries and Galloway, United Kingdom Job Description Posted Tuesday 23 December 2025 at 01:00 Get ready for an exciting journey into the heart of holiday park life! You'll dive into every aspect of running a holiday park, learning the ropes and building the skills to become the next General Manager. This is your chance to shine and pave the way toward managing your very own holiday park someday. At a strategic level, you'll team up with Regional Directors and General Managers to hit EBITDA targets while championing their mission to craft unforgettable guest experiences. As a Designate General Manager, you'll play a vital role in keeping our holiday parks running smoothly across the nation. This means being flexible and ready to relocate to different parks as needed, ensuring you're always where the action is and making a big impact wherever you go! So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: The chance to develop your skills and boost your career across our 66 parks - as one of the best in the biz when it comes to development, we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing Champion our company values to create a positive, high-performing culture and engaged teams. Ensure full compliance with legal, health, safety, and GDPR regulations. Oversee all financial aspects of the park, including budgets, sales, profit margins, and expenses, to meet annual financial targets. Hold weekly Head of Department meetings, weekly 1:1 meetings, and monthly Health & Safety meetings to ensure your teams are working collaboratively within your business strategy and within compliance standards. Collaborate with each Head of Department to craft and execute a tailored business plan for their area. This plan will include clear performance targets, control measures, and reporting systems, all designed to drive success and deliver outstanding results. Partner closely with the central People Team to recruit, onboard, and welcome new talent. You'll also lead the charge in training and developing team members at all levels, helping them grow and thrive. Lead Park winterisation plans, capital projects, and proactively identify any weaknesses or security risks within company systems. Working closely with HODs, you will develop and deliver park winterisation plans and capital expenditure projects. Some of the skills we're looking for: Passionate about fostering a positive, engaged, and growth-focused workplace culture. Skilled at influencing, negotiating, and building strong relationships. Strong commercial mindset, focused on driving business performance and financial success. Tech savvy with the ability to adapt to and master new systems quickly. Highly organised, with the ability to juggle multiple priorities and deliver results in fast paced environments. Whatever you do, please don't filter yourself out! We are often flexible when considering an applicant's skills and experience for a role. So, don't be put off if you don't tick all the boxes. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, challenging and inspiring each other to make great things happen every, single, day. We're people people, Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Holly at
Feb 19, 2026
Full time
Southerness Holiday Park, Southerness, Dumfries and Galloway, United Kingdom Job Description Posted Tuesday 23 December 2025 at 01:00 Get ready for an exciting journey into the heart of holiday park life! You'll dive into every aspect of running a holiday park, learning the ropes and building the skills to become the next General Manager. This is your chance to shine and pave the way toward managing your very own holiday park someday. At a strategic level, you'll team up with Regional Directors and General Managers to hit EBITDA targets while championing their mission to craft unforgettable guest experiences. As a Designate General Manager, you'll play a vital role in keeping our holiday parks running smoothly across the nation. This means being flexible and ready to relocate to different parks as needed, ensuring you're always where the action is and making a big impact wherever you go! So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: The chance to develop your skills and boost your career across our 66 parks - as one of the best in the biz when it comes to development, we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing Champion our company values to create a positive, high-performing culture and engaged teams. Ensure full compliance with legal, health, safety, and GDPR regulations. Oversee all financial aspects of the park, including budgets, sales, profit margins, and expenses, to meet annual financial targets. Hold weekly Head of Department meetings, weekly 1:1 meetings, and monthly Health & Safety meetings to ensure your teams are working collaboratively within your business strategy and within compliance standards. Collaborate with each Head of Department to craft and execute a tailored business plan for their area. This plan will include clear performance targets, control measures, and reporting systems, all designed to drive success and deliver outstanding results. Partner closely with the central People Team to recruit, onboard, and welcome new talent. You'll also lead the charge in training and developing team members at all levels, helping them grow and thrive. Lead Park winterisation plans, capital projects, and proactively identify any weaknesses or security risks within company systems. Working closely with HODs, you will develop and deliver park winterisation plans and capital expenditure projects. Some of the skills we're looking for: Passionate about fostering a positive, engaged, and growth-focused workplace culture. Skilled at influencing, negotiating, and building strong relationships. Strong commercial mindset, focused on driving business performance and financial success. Tech savvy with the ability to adapt to and master new systems quickly. Highly organised, with the ability to juggle multiple priorities and deliver results in fast paced environments. Whatever you do, please don't filter yourself out! We are often flexible when considering an applicant's skills and experience for a role. So, don't be put off if you don't tick all the boxes. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, challenging and inspiring each other to make great things happen every, single, day. We're people people, Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Holly at
Area Hire Manager (Plant Equipment / Construction) £40,000 - £45,000 + £60k OTE + Uncapped Commission + Company Vehicle + Training + Progression + Enhanced Holidays + Tech Package West Midlands Are you a customer-focused sales professional looking to take full ownership of your own territory within a growing hire division, offering uncapped earning potential and the autonomy to run your area like your own business? On offer is an excellent opportunity to join a well-established, market-leading name in excavator attachments, working within their expanding Hire Division. This is a field-based position where you will spend the majority of your time visiting customers, identifying opportunities, and working closely with internal teams. You will play a key role in developing new and existing customers, driving revenue growth, and strengthening long-term partnerships across your region. This role would suit an Area Sales Manager, Hire Manager, or Business Development professional within plant service or construction who enjoys autonomy, relationship building, and driving commercial success. The Role: Manage your designated area within the Hire Division as if it were your own business Develop new and existing customer relationships across the region Conduct regular field visits, site meetings, and customer consultations Work closely with internal sales, repairs, and logistics teams to close opportunities Maintain CRM records and develop structured account growth plans Attend monthly sales meetings and contribute to wider commercial strategy The Person: Customer-facing hire experience (plant / construction preferred but not essential) Full UK Driving Licence Able to commute to Coalville as required If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Reference Number: BBBH24033 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. JBRP1_UKTJ
Feb 19, 2026
Full time
Area Hire Manager (Plant Equipment / Construction) £40,000 - £45,000 + £60k OTE + Uncapped Commission + Company Vehicle + Training + Progression + Enhanced Holidays + Tech Package West Midlands Are you a customer-focused sales professional looking to take full ownership of your own territory within a growing hire division, offering uncapped earning potential and the autonomy to run your area like your own business? On offer is an excellent opportunity to join a well-established, market-leading name in excavator attachments, working within their expanding Hire Division. This is a field-based position where you will spend the majority of your time visiting customers, identifying opportunities, and working closely with internal teams. You will play a key role in developing new and existing customers, driving revenue growth, and strengthening long-term partnerships across your region. This role would suit an Area Sales Manager, Hire Manager, or Business Development professional within plant service or construction who enjoys autonomy, relationship building, and driving commercial success. The Role: Manage your designated area within the Hire Division as if it were your own business Develop new and existing customer relationships across the region Conduct regular field visits, site meetings, and customer consultations Work closely with internal sales, repairs, and logistics teams to close opportunities Maintain CRM records and develop structured account growth plans Attend monthly sales meetings and contribute to wider commercial strategy The Person: Customer-facing hire experience (plant / construction preferred but not essential) Full UK Driving Licence Able to commute to Coalville as required If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Reference Number: BBBH24033 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. JBRP1_UKTJ
Company Description Colliers is a global leader in commercial real estate services, providing strategic solutions to occupiers, developers, and investors at local, national, and international levels. Our services include brokerage sales and leasing, real estate management, valuation, consulting, project management, project marketing, and research. We operate across core sectors such as office, industrial, retail, and hotel, as well as a range of specialized property types. Colliers UK is headquartered in London, with over 1,200 professionals across 16 offices in the UK and Ireland. The role of the Customer Experience (CX) manager at The Forum is a dynamic and visionary role, working with the property management transformation team, to create a vibrant, dynamic, delivering memorable moments - everyday. CX Manager will have the unique opportunity to build an exciting destination in the heart of city, with customer experience, community, amenities, and technology at its core. CX Manager will lead the onsite marketing initiatives by managing The Forum's social media handle, execute the media façade content design, draft and deliver the engagement planner to ensure we achieve the highest occupiers satisfaction ratings. Job Description Basics done better - Ensure the fundamentals of customer services are followed and delivery to the highest standards Deliver a warm hospitality-style welcome and a fond farewell to clients, customers, and guests, ensuring they receive a unique experience throughout their time at the property Actively assist with marketing initiatives and viewing activity. Co-ordinate with all key stakeholders including the hotel to maximise value for the community. Create, plan and execute community, occupier & social value engagement initiatives working closely with the Beyond leadership team Launch & maintain property social media handles, as well as maintain a social media content planner Schedule and manage content for the external media façade as well as internal digital screen working closely with the site team, marketing partners and community stakeholders Manage and administer any customer services portal and app to drive engagement and adoption by the estate community Maintain and produce CX specified reports (pre and post execution data) Illustrate statistics on various matters such as occupancy level, energy consumption, specific BMS data, key depravation areas Obtain and evaluate CX feedback from customers, guests and stakeholders, draft improvement action plans Increase client, customer, guest and service partner loyalty and achieve highest satisfaction ratings Mapping property customer journeys in order to identify CX enhancement opportunities Lead by example and inspire wider onsite teams Track, oversee and optimise all customer interactions to build strong relationships with all stakeholders Follow Beyond: Front of House standard operating procedures and guidelines Responding to telephone or email enquiries from internal or external clients in a professional manner, ensuring appropriate follow up on any actions as required Ensure property guest management processes are strictly followed Deal with complaints and offer prompt resolutions, elevate where necessary Proactively design processes and preventive measures to eliminate any complaints and service delivery shortfalls Ensure all front of house areas including the lounge are always immaculately presented Data processing and management of databases, ensuring accurate and timely import of information Firmly abide by Beyond: Front of House dress code and personal presentation policy Log any property faults/issues with the Facilities Management team Carry out daily/weekly walk arounds to personally engage with the occupiers Practice quality assurance inspections (internal & external) Qualifications Expertise & Professional Development You are the 'go to' person in your area of expertise/specialty for questions from your colleagues, clients and customers You are solutions focused, advising colleagues and stakeholders with solutions not problems Excellent knowledge of MS Office and social media platform management You demonstrate a keen interest in new technology and adoption strategies You have FOH/Events background in the hospitality sector Commercial Awareness & Value Add You are aware of the property's financial and business objectives You actively look for best practice ways of working, encouraging CX team interactions with clients, customers, guests and stakeholders You are confidently able to implement Beyond: Front of House department's onsite succession plan You possess commercial awareness and awareness of latest customer experience market trends You identify new initiatives for enhancing customer experiences Innovative Thinking & Agility You display creative and innovative thinking to deliver best in class CX You will demonstrate a sense of urgency Communication & Managing Expectations You actively listen and interpret key information from and to clients, customers, colleagues and service partners You manage and exceed expectations by prioritizing tasks You can tailor your message to different stakeholders to ensure that the correct message is received You will strive to anticipate needs and exceed expectations You will communicate to provide required information as well as offer prompt resolutions Service Excellence You demonstrate and role model the key behaviours of service excellence. You continually go above and beyond the expectation of your team and stakeholders You preempt the work required ensuring you are always delivering high levels of service Be flexible and open minded and positively adapt to any reasonable changes to your role (duties & responsibilities) proposed by your line manager and/or the Client High Quality Work You continuously look to improve the quality of your work and ensure quality control You demonstrate excellent organizational and time management skills Productivity & Efficiency You challenge where you see that time is wasted and tasks could be delivered more efficiently by focusing your energy on those tasks that are within your control Possess excellent oral and written communication skills Ability to produce detailed building management reports Collaboration You have strong trusting relationships and promote a culture of information sharing and cross working relationships You will create a positive and collaborative working environment Additional Information Service Excellence You are results and impact focused and go the extra mile to deliver the best CX You show reliance, even when under pressure and during challenging times You have an excellent change management mindset Personal Development You actively request, take on board and action any feedback to develop, as well as provide positive and constructive feedback to CX team You seek out and attend relevant personal and professional development such as training courses, new projects and assignments Professional Conduct & Integrity You are aware and can identify where professional conduct and integrity should be challenged, and act as a role model and advocate Colliers values Diversity & Inclusion You are involved in the Balance in Business initiatives for the organization and promote a culture of inclusivity free of bias, calling out inappropriate behaviours and conduct Community You represent community groups at internal and external events and look at how the onsite CX team can have an impact to the wider internal and external community. Colliers International provides equal employment opportunity to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Feb 19, 2026
Full time
Company Description Colliers is a global leader in commercial real estate services, providing strategic solutions to occupiers, developers, and investors at local, national, and international levels. Our services include brokerage sales and leasing, real estate management, valuation, consulting, project management, project marketing, and research. We operate across core sectors such as office, industrial, retail, and hotel, as well as a range of specialized property types. Colliers UK is headquartered in London, with over 1,200 professionals across 16 offices in the UK and Ireland. The role of the Customer Experience (CX) manager at The Forum is a dynamic and visionary role, working with the property management transformation team, to create a vibrant, dynamic, delivering memorable moments - everyday. CX Manager will have the unique opportunity to build an exciting destination in the heart of city, with customer experience, community, amenities, and technology at its core. CX Manager will lead the onsite marketing initiatives by managing The Forum's social media handle, execute the media façade content design, draft and deliver the engagement planner to ensure we achieve the highest occupiers satisfaction ratings. Job Description Basics done better - Ensure the fundamentals of customer services are followed and delivery to the highest standards Deliver a warm hospitality-style welcome and a fond farewell to clients, customers, and guests, ensuring they receive a unique experience throughout their time at the property Actively assist with marketing initiatives and viewing activity. Co-ordinate with all key stakeholders including the hotel to maximise value for the community. Create, plan and execute community, occupier & social value engagement initiatives working closely with the Beyond leadership team Launch & maintain property social media handles, as well as maintain a social media content planner Schedule and manage content for the external media façade as well as internal digital screen working closely with the site team, marketing partners and community stakeholders Manage and administer any customer services portal and app to drive engagement and adoption by the estate community Maintain and produce CX specified reports (pre and post execution data) Illustrate statistics on various matters such as occupancy level, energy consumption, specific BMS data, key depravation areas Obtain and evaluate CX feedback from customers, guests and stakeholders, draft improvement action plans Increase client, customer, guest and service partner loyalty and achieve highest satisfaction ratings Mapping property customer journeys in order to identify CX enhancement opportunities Lead by example and inspire wider onsite teams Track, oversee and optimise all customer interactions to build strong relationships with all stakeholders Follow Beyond: Front of House standard operating procedures and guidelines Responding to telephone or email enquiries from internal or external clients in a professional manner, ensuring appropriate follow up on any actions as required Ensure property guest management processes are strictly followed Deal with complaints and offer prompt resolutions, elevate where necessary Proactively design processes and preventive measures to eliminate any complaints and service delivery shortfalls Ensure all front of house areas including the lounge are always immaculately presented Data processing and management of databases, ensuring accurate and timely import of information Firmly abide by Beyond: Front of House dress code and personal presentation policy Log any property faults/issues with the Facilities Management team Carry out daily/weekly walk arounds to personally engage with the occupiers Practice quality assurance inspections (internal & external) Qualifications Expertise & Professional Development You are the 'go to' person in your area of expertise/specialty for questions from your colleagues, clients and customers You are solutions focused, advising colleagues and stakeholders with solutions not problems Excellent knowledge of MS Office and social media platform management You demonstrate a keen interest in new technology and adoption strategies You have FOH/Events background in the hospitality sector Commercial Awareness & Value Add You are aware of the property's financial and business objectives You actively look for best practice ways of working, encouraging CX team interactions with clients, customers, guests and stakeholders You are confidently able to implement Beyond: Front of House department's onsite succession plan You possess commercial awareness and awareness of latest customer experience market trends You identify new initiatives for enhancing customer experiences Innovative Thinking & Agility You display creative and innovative thinking to deliver best in class CX You will demonstrate a sense of urgency Communication & Managing Expectations You actively listen and interpret key information from and to clients, customers, colleagues and service partners You manage and exceed expectations by prioritizing tasks You can tailor your message to different stakeholders to ensure that the correct message is received You will strive to anticipate needs and exceed expectations You will communicate to provide required information as well as offer prompt resolutions Service Excellence You demonstrate and role model the key behaviours of service excellence. You continually go above and beyond the expectation of your team and stakeholders You preempt the work required ensuring you are always delivering high levels of service Be flexible and open minded and positively adapt to any reasonable changes to your role (duties & responsibilities) proposed by your line manager and/or the Client High Quality Work You continuously look to improve the quality of your work and ensure quality control You demonstrate excellent organizational and time management skills Productivity & Efficiency You challenge where you see that time is wasted and tasks could be delivered more efficiently by focusing your energy on those tasks that are within your control Possess excellent oral and written communication skills Ability to produce detailed building management reports Collaboration You have strong trusting relationships and promote a culture of information sharing and cross working relationships You will create a positive and collaborative working environment Additional Information Service Excellence You are results and impact focused and go the extra mile to deliver the best CX You show reliance, even when under pressure and during challenging times You have an excellent change management mindset Personal Development You actively request, take on board and action any feedback to develop, as well as provide positive and constructive feedback to CX team You seek out and attend relevant personal and professional development such as training courses, new projects and assignments Professional Conduct & Integrity You are aware and can identify where professional conduct and integrity should be challenged, and act as a role model and advocate Colliers values Diversity & Inclusion You are involved in the Balance in Business initiatives for the organization and promote a culture of inclusivity free of bias, calling out inappropriate behaviours and conduct Community You represent community groups at internal and external events and look at how the onsite CX team can have an impact to the wider internal and external community. Colliers International provides equal employment opportunity to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Hand Picked Hotels Ltd
Stratford-upon-avon, Warwickshire
Hand Picked Hotels was founded in 2001 by owner, Chairman and CEO, Julia Hands MBE. Julia's love of historical buildings, the English countryside, local food and good wine inspired her dream to own a collection of hotels that would celebrate these passions and invite others to share in them. Today, the family-owned group has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands. Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team routed in their commitment to aim higher and delight their guests with magical experiences that offer a true escape from the everyday. We are currently recruiting for a General Manager for Ettington Park Hotel, this is an amazing opportunity to join Hand Picked Hotels and take up the reins of this stunning 4 Red Star Luxury Hotel and award winning dining operation. You will have the opportunity to be a key influencer, be part of our journey as we continue to focus on a transformation journey at Hand Picked Hotels with an emphasis on driving our philosophy of service, excellence and consistency. As the General Manager you will be responsible for providing inspirational and dynamic leadership to your colleagues at an exciting time in Hand Picked Hotels journey to be recognised as the leading British collection of exclusive hotels delivering exceptional personal service. About the role As General Manager you will be fully accountable for exceeding guest expectations, delivering and exceeding the financial goals and objectives alongside team management. The General Manager is responsible for leading the hotel team to continually strengthen Hand Picked Hotels reputation in the market for hospitality, with service, excellence and consistency always being front and centre. As the owner of the Hotel's P&L, you will be an experienced innovator who enjoys leading from the front with passion, heart and soul inspiring, motivating, coaching and developing your colleagues so they reach their maximum potential. You will be responsible for inspiring, motivating, developing your team to continually surpass our guest expectations whist identifying and delivering new revenue streams and opportunities to engage with the local community. Be the face of Hand Picked Hotels in their area and foster a positive, healthy work environment, leading by example you will promote Hand Picked Hotels vision, purpose and values and drive the overall philosophy of service, excellence and consistency. Be responsible for driving implementation of central initiatives and representing the needs of hotel to the central teams. About you To be considered for this role of General Manager you must have current experience as a General Manager within a luxury hotel environment, with experience of delivering and exceeding, LQA or Forbes level service standards. This is not a first appointment role and requires an experienced General Manager with rounded hotel operations, commerciality and a proven track record of delivering a consistent and exceptional guest journey and experience. You must be able to demonstrate a solid commercial acumen, with the ability to drive sales, seek new revenue streams and partnerships that will increase profitability. Have experience of business planning, developing and implementing new initiatives to drive sales, whilst delivering a bespoke high end guest experience. A proven track record in people management, coaching and development and be an experienced innovator who will inspire others with your passion and flair, creating a winning team mentality. Previous experience of project and capex management would be advantageous. You will have up to date knowledge of statutory obligations, including health and safety, and compliance. Proficient in hotel software, opera, excel and office 365. Company Benefits Excellent salary package, plus bonus discussed at interview stage. Company pension scheme with a generous employer contribution of 10% of base salary. Life assurance. Employee Assistance Program to support you with whatever life throws at you. Company Sickness Scheme Benefit. 33 days including bank holidays. Forward career progression, with access to our In House and external training programs, including apprenticeships and other recognised hospitality industry courses which are all supported by our learning and development team. Discounts on staff stays and off food and beverage. Annual loyalty awards (like afternoon teas and overnight stays) Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform. Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.
Feb 19, 2026
Full time
Hand Picked Hotels was founded in 2001 by owner, Chairman and CEO, Julia Hands MBE. Julia's love of historical buildings, the English countryside, local food and good wine inspired her dream to own a collection of hotels that would celebrate these passions and invite others to share in them. Today, the family-owned group has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands. Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team routed in their commitment to aim higher and delight their guests with magical experiences that offer a true escape from the everyday. We are currently recruiting for a General Manager for Ettington Park Hotel, this is an amazing opportunity to join Hand Picked Hotels and take up the reins of this stunning 4 Red Star Luxury Hotel and award winning dining operation. You will have the opportunity to be a key influencer, be part of our journey as we continue to focus on a transformation journey at Hand Picked Hotels with an emphasis on driving our philosophy of service, excellence and consistency. As the General Manager you will be responsible for providing inspirational and dynamic leadership to your colleagues at an exciting time in Hand Picked Hotels journey to be recognised as the leading British collection of exclusive hotels delivering exceptional personal service. About the role As General Manager you will be fully accountable for exceeding guest expectations, delivering and exceeding the financial goals and objectives alongside team management. The General Manager is responsible for leading the hotel team to continually strengthen Hand Picked Hotels reputation in the market for hospitality, with service, excellence and consistency always being front and centre. As the owner of the Hotel's P&L, you will be an experienced innovator who enjoys leading from the front with passion, heart and soul inspiring, motivating, coaching and developing your colleagues so they reach their maximum potential. You will be responsible for inspiring, motivating, developing your team to continually surpass our guest expectations whist identifying and delivering new revenue streams and opportunities to engage with the local community. Be the face of Hand Picked Hotels in their area and foster a positive, healthy work environment, leading by example you will promote Hand Picked Hotels vision, purpose and values and drive the overall philosophy of service, excellence and consistency. Be responsible for driving implementation of central initiatives and representing the needs of hotel to the central teams. About you To be considered for this role of General Manager you must have current experience as a General Manager within a luxury hotel environment, with experience of delivering and exceeding, LQA or Forbes level service standards. This is not a first appointment role and requires an experienced General Manager with rounded hotel operations, commerciality and a proven track record of delivering a consistent and exceptional guest journey and experience. You must be able to demonstrate a solid commercial acumen, with the ability to drive sales, seek new revenue streams and partnerships that will increase profitability. Have experience of business planning, developing and implementing new initiatives to drive sales, whilst delivering a bespoke high end guest experience. A proven track record in people management, coaching and development and be an experienced innovator who will inspire others with your passion and flair, creating a winning team mentality. Previous experience of project and capex management would be advantageous. You will have up to date knowledge of statutory obligations, including health and safety, and compliance. Proficient in hotel software, opera, excel and office 365. Company Benefits Excellent salary package, plus bonus discussed at interview stage. Company pension scheme with a generous employer contribution of 10% of base salary. Life assurance. Employee Assistance Program to support you with whatever life throws at you. Company Sickness Scheme Benefit. 33 days including bank holidays. Forward career progression, with access to our In House and external training programs, including apprenticeships and other recognised hospitality industry courses which are all supported by our learning and development team. Discounts on staff stays and off food and beverage. Annual loyalty awards (like afternoon teas and overnight stays) Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform. Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.
A flexible opportunity that works around you whether you're looking for Full or Part-Time. Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments. Our network of over 1200 local Advisors enjoy these benefits, alongside great earnings. Hillarys, established over 50 years ago, remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m. We're still enjoying strong growth and looking for more Advisors to join our team. Our Advisors visit customers at home to advise on and measure for a wide range of products solutions. Once manufactured and delivered, they return to install for a beautiful finish every time. If this is unlike anything you've done before that's ok - most of our self-employed Advisors started from the same position and have gone on to run successful Hillarys businesses for many years with our support - we are the experts after all. If you have a great personality, are approachable, a good communicator and care about great Service, you're already halfway there. We make it easy to find out more so why not join us on a virtual Discovery Session and learn everything you need to know about being a Hillarys Advisor. You can ask a current Advisor and one of our Area Managers any relevant questions - all from the comfort of your armchair with zero commitment! Work for yourself, not by yourself: the benefits of your own local business, within a model that removes the worries: We're experts in advertising so you won't worry about finding customers Have the confidence that over 70% of customers go on to purchase from their Hillarys Advisor You can focus on outstanding Service, ensuring your customers buy, and come back time and again Flexible hours to suit your lifestyle: manage your own diary and the time you want to commit There's a reason that so many Hillarys Advisors are successful. We're just as committed as you to the partnership - that starts with a comprehensive package: Training-for-life, local business support, a plan that's built around you, and all the things you'll need to ensure a professional approach and finish from day one: All the professional and practical Training you'll ever need as you start and develop your business. Comprehensive Sales Toolkit including complete Product samples, Tablet and software Full Installation Toolkit, including all measuring equipment, and tools (including power tools) A professional image - Hillarys branded clothing, and personalised business cards & leaflets This is wrapped into a one-off investment of just £2995 and we've even got flexible ways to pay to help spread the investment. This is unquestionably the most simple and effective way to access the UK's best opportunity. On top of the points above, you'll need to hold a valid UK driving licence to get to customers locally. To find out more complete the application form online, join one of our 45-minute Discovery sessions and learn about how good a fit Hillarys could be for you? JBRP1_UKTJ
Feb 19, 2026
Full time
A flexible opportunity that works around you whether you're looking for Full or Part-Time. Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments. Our network of over 1200 local Advisors enjoy these benefits, alongside great earnings. Hillarys, established over 50 years ago, remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m. We're still enjoying strong growth and looking for more Advisors to join our team. Our Advisors visit customers at home to advise on and measure for a wide range of products solutions. Once manufactured and delivered, they return to install for a beautiful finish every time. If this is unlike anything you've done before that's ok - most of our self-employed Advisors started from the same position and have gone on to run successful Hillarys businesses for many years with our support - we are the experts after all. If you have a great personality, are approachable, a good communicator and care about great Service, you're already halfway there. We make it easy to find out more so why not join us on a virtual Discovery Session and learn everything you need to know about being a Hillarys Advisor. You can ask a current Advisor and one of our Area Managers any relevant questions - all from the comfort of your armchair with zero commitment! Work for yourself, not by yourself: the benefits of your own local business, within a model that removes the worries: We're experts in advertising so you won't worry about finding customers Have the confidence that over 70% of customers go on to purchase from their Hillarys Advisor You can focus on outstanding Service, ensuring your customers buy, and come back time and again Flexible hours to suit your lifestyle: manage your own diary and the time you want to commit There's a reason that so many Hillarys Advisors are successful. We're just as committed as you to the partnership - that starts with a comprehensive package: Training-for-life, local business support, a plan that's built around you, and all the things you'll need to ensure a professional approach and finish from day one: All the professional and practical Training you'll ever need as you start and develop your business. Comprehensive Sales Toolkit including complete Product samples, Tablet and software Full Installation Toolkit, including all measuring equipment, and tools (including power tools) A professional image - Hillarys branded clothing, and personalised business cards & leaflets This is wrapped into a one-off investment of just £2995 and we've even got flexible ways to pay to help spread the investment. This is unquestionably the most simple and effective way to access the UK's best opportunity. On top of the points above, you'll need to hold a valid UK driving licence to get to customers locally. To find out more complete the application form online, join one of our 45-minute Discovery sessions and learn about how good a fit Hillarys could be for you? JBRP1_UKTJ
This position is fully accountable for the profitable operation of a Firehouse Subs Restaurant while adhering to all company guidelines and regulations. PRINCIPLE ACCOUNTABILITIES Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA and any other appropriate regulations required for the legal operation of the business. Ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures. Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs "culture" of a cheerful and fun work environment and Firehouse Subs beliefs and values to adhere to and grow the mission and vision. Ensures the profitability of business by operating within established guidelines and requirements for food cost, labor, controllable, utilities and sales growth. Coordinate and implement current operations game plans and company initiatives in a profitable and timely manner. Accountable for the proper staffing of the restaurant with qualified personnel and employees who are trained and developed properly. Accountable for the continuous training and development of the restaurant Assistant Manager and Shift Managers Actively participates in Local Restaurant Marketing in local trade area. Implements and promotes all Public Safety Foundation initiatives. Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule. Maintains awareness and participation in community affairs to take advantage of sales and public relations opportunities. Represents Firehouse Subs in a professional, positive manner at all times. Communicates effectively to the GM/Ownerany and all issues that may impact our business. Maintains restaurant equipment in full working order and communicates problems immediately to Owner. Able to work on their feet for up to 13 hours at a time. Able to lift up to 50 lbs. Any other duties assigned bythe Owner.
Feb 19, 2026
Full time
This position is fully accountable for the profitable operation of a Firehouse Subs Restaurant while adhering to all company guidelines and regulations. PRINCIPLE ACCOUNTABILITIES Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA and any other appropriate regulations required for the legal operation of the business. Ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures. Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs "culture" of a cheerful and fun work environment and Firehouse Subs beliefs and values to adhere to and grow the mission and vision. Ensures the profitability of business by operating within established guidelines and requirements for food cost, labor, controllable, utilities and sales growth. Coordinate and implement current operations game plans and company initiatives in a profitable and timely manner. Accountable for the proper staffing of the restaurant with qualified personnel and employees who are trained and developed properly. Accountable for the continuous training and development of the restaurant Assistant Manager and Shift Managers Actively participates in Local Restaurant Marketing in local trade area. Implements and promotes all Public Safety Foundation initiatives. Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule. Maintains awareness and participation in community affairs to take advantage of sales and public relations opportunities. Represents Firehouse Subs in a professional, positive manner at all times. Communicates effectively to the GM/Ownerany and all issues that may impact our business. Maintains restaurant equipment in full working order and communicates problems immediately to Owner. Able to work on their feet for up to 13 hours at a time. Able to lift up to 50 lbs. Any other duties assigned bythe Owner.
Store Manager - The Bullring, Birmingham Birmingham WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: Inclusion Growth For us, this means that when you choose a cup half-full mindset and welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new, you become more than just a juicer; like us, you continue to search and mind purpose and meaning in what you do. From your first day, you'll be part of an international network of juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. JOB SUMMARY Position title: Store Manager Reports to: District Manager As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation through effectively sparring with your District Manager. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high-quality products. Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store's sales targets, and EBITDA through existing and new company initiatives. KEY RESPONSIBILITIES Virtue-Based Leadership: Effectively lead your team members in alignment with company virtues and operational principles. Recruitment: Responsible for the recruitment, pre-boarding, and onboarding of team members, and hereby the optimal team positioning, and future talent pipeline. Employee Engagement: Develop and motivate your team through development plans and feedback, in-store training, team meetings, and securing employee engagement score meets or exceeds the true benchmark score. Guest Experience: Ensure a guest-first approach, building strong guest relations through your local community in accordance with our brand behavior principles and hereby increase overall guest loyalty. Operational Requirements: Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards while ensuring brand and highest local standards and ratings are maintained. Shift Planning and Structures: Create an optimal store shift plan considering seasonality, local events, and other circumstances impacting the store traffic and hereby ensure an ideal workflow in accordance with company standards, and store budget. Managing employee absence, onboarding, off-boarding, and ensuring working time follows contractual obligations, union agreements, and legal requirements. Stock Handling: Full ownership of stock handling, including but not limited to counting, and ordering to ensure optimal inventory and hereby the waste percentage is not exceeding the specified monthly target. Performance Management: Accountable for building sales and optimizing store EBITDA to achieve defined KPI targets. KEY QUALIFICATIONS Minimum 2 years of experience in a similar leadership role Experience in being a part of a team of employees Excellent interpersonal skills Motivated to become a people-centric leader KEY PERFORMANCE INDICATORS Operational Requirements: Hygiene standard, pest and fire safety control, and overall 4-wall compliance Employee Engagement: Employee engagement score, employee turnover, and quick quits Guest Experience: Returning guests, app conversions, complaints, waiting time, product availability, store audits. Store Performance: Sales target, waste, salary cost, productivity, overhead cost, and 4-wall EBITDA WHY WORK WITH US Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories. Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities. Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons. By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community. ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast casual concept founded in Copenhagen in 2002; since then, we have grown to more than 450 locations across 20 countries and employing more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade off between taste and health. We serve high quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products and towards the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.
Feb 19, 2026
Full time
Store Manager - The Bullring, Birmingham Birmingham WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: Inclusion Growth For us, this means that when you choose a cup half-full mindset and welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new, you become more than just a juicer; like us, you continue to search and mind purpose and meaning in what you do. From your first day, you'll be part of an international network of juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. JOB SUMMARY Position title: Store Manager Reports to: District Manager As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation through effectively sparring with your District Manager. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high-quality products. Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store's sales targets, and EBITDA through existing and new company initiatives. KEY RESPONSIBILITIES Virtue-Based Leadership: Effectively lead your team members in alignment with company virtues and operational principles. Recruitment: Responsible for the recruitment, pre-boarding, and onboarding of team members, and hereby the optimal team positioning, and future talent pipeline. Employee Engagement: Develop and motivate your team through development plans and feedback, in-store training, team meetings, and securing employee engagement score meets or exceeds the true benchmark score. Guest Experience: Ensure a guest-first approach, building strong guest relations through your local community in accordance with our brand behavior principles and hereby increase overall guest loyalty. Operational Requirements: Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards while ensuring brand and highest local standards and ratings are maintained. Shift Planning and Structures: Create an optimal store shift plan considering seasonality, local events, and other circumstances impacting the store traffic and hereby ensure an ideal workflow in accordance with company standards, and store budget. Managing employee absence, onboarding, off-boarding, and ensuring working time follows contractual obligations, union agreements, and legal requirements. Stock Handling: Full ownership of stock handling, including but not limited to counting, and ordering to ensure optimal inventory and hereby the waste percentage is not exceeding the specified monthly target. Performance Management: Accountable for building sales and optimizing store EBITDA to achieve defined KPI targets. KEY QUALIFICATIONS Minimum 2 years of experience in a similar leadership role Experience in being a part of a team of employees Excellent interpersonal skills Motivated to become a people-centric leader KEY PERFORMANCE INDICATORS Operational Requirements: Hygiene standard, pest and fire safety control, and overall 4-wall compliance Employee Engagement: Employee engagement score, employee turnover, and quick quits Guest Experience: Returning guests, app conversions, complaints, waiting time, product availability, store audits. Store Performance: Sales target, waste, salary cost, productivity, overhead cost, and 4-wall EBITDA WHY WORK WITH US Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories. Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities. Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons. By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community. ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast casual concept founded in Copenhagen in 2002; since then, we have grown to more than 450 locations across 20 countries and employing more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade off between taste and health. We serve high quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products and towards the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.
SumUp Payments Limited
Enniskillen, County Fermanagh
Field Sales Representative Uncapped Commission Only role About the Field Sales Representative Role: As a Self-Employed Field Sales Representative, you're not just a salesperson, you're a trusted partner for small businesses. We are seeking sales individuals with previous field sales experience working in a B2B Sales environment to join our Field Sales Team as a Field Sales Representative. In this Field Sales role, you have the chance to earn uncapped commission while building genuine relationships with local entrepreneurs and helping them grow with SumUp's innovative products. You will receive comprehensive training, tools, and support to help you succeed If you have previously worked in a B2B role within a Field Sales position or have the right customer facing transferrable skill sets with a driven ambitious attitude suited to working autonomously in a field sales capacity, we want to hear from you! If you have the right experience in B2B Sales and right attributes to be a Field Sales Representative for Sumup, APPLY NOW! Why Choose to join SumUp as a Field Sales Representative Earn what you're worth. Take home 50% of the revenue from payments, hardware, and software sales, plus 25% recurring income for up to five years. Start strong. You'll earn 75% of SumUp's net revenue in your first year, setting you up for quick wins and solid income from day one. Build your future income. With monthly revenue share and long-term clients, your hard work keeps paying off, even months or years later. Learn, grow, and master your craft. Get hands-on training, product coaching, and proven strategies to help you sell smarter, faster, and with confidence. You're not on your own. You'll have ongoing support from a dedicated Territory Manager and a community of peers who share ideas, celebrate wins, and help each other succeed. Your Impact as a Field Sales Representative for Sumup In this B2B Field sales role, you will: Already know how to connect with people, now you'll turn that into opportunity. Connect with local business owners: from cafés and barbershops to boutiques and salons, and help them discover easier, smarter ways to take payments and grow their business. Bring your personality to every conversation. As a Field Sales Representative you will meet people face-to-face, demoing simple tools like payment systems and point-of-sale devices, and show how they fit each business's day-to-day reality. Take control of your success. As a Field Sales Representative you will need to plan your territory, follow up with interested businesses, and turn those "maybe later" conversations into "let's get started." Become a familiar face in your community. The more relationships you build, the more your reputation, and your referrals grow. What sets our top performers apart? The 4Cs: listening deeply to merchants, asking smart questions, showing up consistently, and building trust in local networks. About Sumup Join Us in Empowering Our Business Heroes At SumUp, we don't just see business owners, we see everyday heroes with the courage to chase their dreams. With a founder's mindset and a team-first culture, our global community helps businesses thrive doing what they love. We've even moved beyond the flat 1.69% rate, offering flexible, bespoke pricing options tailored to our customers' needs. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp. Field Sales Representative, Field Sales Executive, Field Sales Manager, Territory Sales Representative, Territory Sales Executive, Regional Sales Executive, Outside Sales Representative, Outside Sales Executive, Business Development Executive, Business Development Representative, Account Executive (Field), Client Sales Executive, Area Sales Representative, Area Sales Manager Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp. JBRP1_UKTJ
Feb 19, 2026
Full time
Field Sales Representative Uncapped Commission Only role About the Field Sales Representative Role: As a Self-Employed Field Sales Representative, you're not just a salesperson, you're a trusted partner for small businesses. We are seeking sales individuals with previous field sales experience working in a B2B Sales environment to join our Field Sales Team as a Field Sales Representative. In this Field Sales role, you have the chance to earn uncapped commission while building genuine relationships with local entrepreneurs and helping them grow with SumUp's innovative products. You will receive comprehensive training, tools, and support to help you succeed If you have previously worked in a B2B role within a Field Sales position or have the right customer facing transferrable skill sets with a driven ambitious attitude suited to working autonomously in a field sales capacity, we want to hear from you! If you have the right experience in B2B Sales and right attributes to be a Field Sales Representative for Sumup, APPLY NOW! Why Choose to join SumUp as a Field Sales Representative Earn what you're worth. Take home 50% of the revenue from payments, hardware, and software sales, plus 25% recurring income for up to five years. Start strong. You'll earn 75% of SumUp's net revenue in your first year, setting you up for quick wins and solid income from day one. Build your future income. With monthly revenue share and long-term clients, your hard work keeps paying off, even months or years later. Learn, grow, and master your craft. Get hands-on training, product coaching, and proven strategies to help you sell smarter, faster, and with confidence. You're not on your own. You'll have ongoing support from a dedicated Territory Manager and a community of peers who share ideas, celebrate wins, and help each other succeed. Your Impact as a Field Sales Representative for Sumup In this B2B Field sales role, you will: Already know how to connect with people, now you'll turn that into opportunity. Connect with local business owners: from cafés and barbershops to boutiques and salons, and help them discover easier, smarter ways to take payments and grow their business. Bring your personality to every conversation. As a Field Sales Representative you will meet people face-to-face, demoing simple tools like payment systems and point-of-sale devices, and show how they fit each business's day-to-day reality. Take control of your success. As a Field Sales Representative you will need to plan your territory, follow up with interested businesses, and turn those "maybe later" conversations into "let's get started." Become a familiar face in your community. The more relationships you build, the more your reputation, and your referrals grow. What sets our top performers apart? The 4Cs: listening deeply to merchants, asking smart questions, showing up consistently, and building trust in local networks. About Sumup Join Us in Empowering Our Business Heroes At SumUp, we don't just see business owners, we see everyday heroes with the courage to chase their dreams. With a founder's mindset and a team-first culture, our global community helps businesses thrive doing what they love. We've even moved beyond the flat 1.69% rate, offering flexible, bespoke pricing options tailored to our customers' needs. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp. Field Sales Representative, Field Sales Executive, Field Sales Manager, Territory Sales Representative, Territory Sales Executive, Regional Sales Executive, Outside Sales Representative, Outside Sales Executive, Business Development Executive, Business Development Representative, Account Executive (Field), Client Sales Executive, Area Sales Representative, Area Sales Manager Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp. JBRP1_UKTJ
