Facilities Manager Blackpool Our client is a well-established and growing organisation within the building services and engineering sector, delivering high-quality mechanical, electrical, and infrastructure solutions across the UK. Due to continued expansion, they are seeking an experienced Facilities Manager to oversee operational performance, compliance, and maintenance across a portfolio of sites click apply for full job details
May 05, 2026
Full time
Facilities Manager Blackpool Our client is a well-established and growing organisation within the building services and engineering sector, delivering high-quality mechanical, electrical, and infrastructure solutions across the UK. Due to continued expansion, they are seeking an experienced Facilities Manager to oversee operational performance, compliance, and maintenance across a portfolio of sites click apply for full job details
New Meppershall Care Home
Meppershall, Bedfordshire
General Responsibilities: To be responsible for ensuring that Health and Safety Regulations are adhered to by all staff and also to comply with other regulations recommended by the Registering Authority. To support the Home Manager in the prevention and/ or control of infections To assist in the recruitment/induction and appraisal of other staff To be familiar with and work in accordance to the Company Culture Manifesto To be familiar with and to follow all Company policies and procedures. To abide by all COSHH and Health and Safety regulations To work as part of a team, attending staff meetings and complete all training as required. To maintain appropriate records effectively To respect residents independence, privacy and dignity To foster good working relationships and to communicate effectively with all grades of staff to ensure the smooth and safe running of the Home To understand the importance of confidential information and observe professional ethics in accordance with the Data Protection Act To feedback to the Home Manager any concerns raised by residents, relatives or visiting authorises To report any faults in equipment, maintenance or housekeeping issues to the Home Manager in a timely manner To maintain appropriate records effectively. Job Specific Responsibilities: To wash all personal clothing, observing name tags and washing instructions. To launder/ensure laundering of all linen in the Home including towels, sheets, duvets and curtains, ensuring adequate stocks are available for use. To be familiar with and to follow all Company policies and procedures. To work as part of a team, attending staff meetings and complete all training as required. To press all linen and clothing, storing appropriately. To ensure that all linen/clothing is dried/aired. To place all laundered items to their storage areas including bedrooms. To identify worn-out or damaged clothing and repair or confirm disposal with the Home Manager. To keep the laundry clean and tidy. To report any items lost or damaged to person in charge. To re-name clothes if required To abide by all COSHH regulations, colour coding and to clean and store all domestic equipment in accordance with agreed procedures/policies To perform other related duties, not specifically enumerated in this job description, which may from time to time be assigned by the Home.
May 05, 2026
Full time
General Responsibilities: To be responsible for ensuring that Health and Safety Regulations are adhered to by all staff and also to comply with other regulations recommended by the Registering Authority. To support the Home Manager in the prevention and/ or control of infections To assist in the recruitment/induction and appraisal of other staff To be familiar with and work in accordance to the Company Culture Manifesto To be familiar with and to follow all Company policies and procedures. To abide by all COSHH and Health and Safety regulations To work as part of a team, attending staff meetings and complete all training as required. To maintain appropriate records effectively To respect residents independence, privacy and dignity To foster good working relationships and to communicate effectively with all grades of staff to ensure the smooth and safe running of the Home To understand the importance of confidential information and observe professional ethics in accordance with the Data Protection Act To feedback to the Home Manager any concerns raised by residents, relatives or visiting authorises To report any faults in equipment, maintenance or housekeeping issues to the Home Manager in a timely manner To maintain appropriate records effectively. Job Specific Responsibilities: To wash all personal clothing, observing name tags and washing instructions. To launder/ensure laundering of all linen in the Home including towels, sheets, duvets and curtains, ensuring adequate stocks are available for use. To be familiar with and to follow all Company policies and procedures. To work as part of a team, attending staff meetings and complete all training as required. To press all linen and clothing, storing appropriately. To ensure that all linen/clothing is dried/aired. To place all laundered items to their storage areas including bedrooms. To identify worn-out or damaged clothing and repair or confirm disposal with the Home Manager. To keep the laundry clean and tidy. To report any items lost or damaged to person in charge. To re-name clothes if required To abide by all COSHH regulations, colour coding and to clean and store all domestic equipment in accordance with agreed procedures/policies To perform other related duties, not specifically enumerated in this job description, which may from time to time be assigned by the Home.
A growing logistics operation in Fareham is seeking an experienced Transport Manager to lead a fast-paced multi-drop delivery operation, ensuring efficient route planning, fleet utilisation, and high service standards. The role requires strong leadership and compliance knowledge to manage drivers, maintain transport regulations, and drive operational performance. Client Details An established and fast-growing logistics operation based in Fareham is seeking an experienced Transport Manager to oversee a busy multi-drop distribution operation. This is a key leadership role responsible for ensuring a safe, efficient, and compliant transport function while delivering high service standards to customers across the region. Working closely with senior leadership, the successful candidate will manage daily transport activities, lead operational teams, and drive continuous improvement within a fast-paced distribution environment. Description As Transport Manager you will be reporting into the senior leadership team and can expect to have the following responsibilities: Lead and manage the daily transport operation for a multi-drop delivery network Ensure full compliance with all DVSA, Operator Licence, and transport legislation requirements Oversee route planning, fleet utilisation, and driver performance to maximise efficiency Manage and develop a team of drivers, planners, and transport supervisors Maintain strong safety, compliance, and service standards across the transport function Monitor KPIs including on-time delivery, vehicle utilisation, and operational costs Work closely with warehouse and operations teams to ensure smooth end-to-end logistics flow Implement continuous improvement initiatives across transport planning and execution Ensure fleet maintenance schedules and vehicle compliance standards are met Profile The successful candidate will come with the following skill-set: Proven experience as a Transport Manager/Logistics Manager within a multi-drop distribution environment Strong knowledge of UK transport legislation and Operator Licence compliance Experience managing and growing a team of driver and fast-paced delivery operations Excellent leadership and people management skills Strong analytical and problem-solving abilities CPC qualification (National or International) - preferred Ability to operate effectively in a high-volume logistics environment Job Offer On offer for the successful candidate: Basic salary - £45,000 - £50,000 Entry into our Growth by Sharing bonus scheme 25 days annual leave plus bank holidays, increasing after 3 years of service Perks and wellbeing activities including our Values Champion Nomination Scheme, EAP scheme and regular company events Logistics Distribution and Supply Chain
May 05, 2026
Full time
A growing logistics operation in Fareham is seeking an experienced Transport Manager to lead a fast-paced multi-drop delivery operation, ensuring efficient route planning, fleet utilisation, and high service standards. The role requires strong leadership and compliance knowledge to manage drivers, maintain transport regulations, and drive operational performance. Client Details An established and fast-growing logistics operation based in Fareham is seeking an experienced Transport Manager to oversee a busy multi-drop distribution operation. This is a key leadership role responsible for ensuring a safe, efficient, and compliant transport function while delivering high service standards to customers across the region. Working closely with senior leadership, the successful candidate will manage daily transport activities, lead operational teams, and drive continuous improvement within a fast-paced distribution environment. Description As Transport Manager you will be reporting into the senior leadership team and can expect to have the following responsibilities: Lead and manage the daily transport operation for a multi-drop delivery network Ensure full compliance with all DVSA, Operator Licence, and transport legislation requirements Oversee route planning, fleet utilisation, and driver performance to maximise efficiency Manage and develop a team of drivers, planners, and transport supervisors Maintain strong safety, compliance, and service standards across the transport function Monitor KPIs including on-time delivery, vehicle utilisation, and operational costs Work closely with warehouse and operations teams to ensure smooth end-to-end logistics flow Implement continuous improvement initiatives across transport planning and execution Ensure fleet maintenance schedules and vehicle compliance standards are met Profile The successful candidate will come with the following skill-set: Proven experience as a Transport Manager/Logistics Manager within a multi-drop distribution environment Strong knowledge of UK transport legislation and Operator Licence compliance Experience managing and growing a team of driver and fast-paced delivery operations Excellent leadership and people management skills Strong analytical and problem-solving abilities CPC qualification (National or International) - preferred Ability to operate effectively in a high-volume logistics environment Job Offer On offer for the successful candidate: Basic salary - £45,000 - £50,000 Entry into our Growth by Sharing bonus scheme 25 days annual leave plus bank holidays, increasing after 3 years of service Perks and wellbeing activities including our Values Champion Nomination Scheme, EAP scheme and regular company events Logistics Distribution and Supply Chain
Site Manager - Norwich External Plan Maintenance Projects - Social Housing Up to £55,000 Plus Package Our Client, a leading nationwide construction contractor are currently looking for an experienced site manager to join their planned works division. Projects that are being delivered will are internal and external plan maintenance projects click apply for full job details
May 05, 2026
Full time
Site Manager - Norwich External Plan Maintenance Projects - Social Housing Up to £55,000 Plus Package Our Client, a leading nationwide construction contractor are currently looking for an experienced site manager to join their planned works division. Projects that are being delivered will are internal and external plan maintenance projects click apply for full job details
AM2 & 2391 Qualified Electrician Location: Folkstone & Surrounding areas Employment Type: Permanent / Full-time Role Overview We are seeking a fully qualified Electrician to join a high-performing delivery team working across commercial and infrastructure environments. This role is suited to a competent, detail-focused professional who takes pride in safe, compliant electrical installations, testing, and inspection. You will be responsible for delivering electrical works to the highest industry standards, ensuring compliance with current regulations and internal quality requirements. Key Responsibilities Carry out electrical installation, maintenance, fault-finding, and remedial works Undertake inspection, testing, and certification in line with BS 7671 Complete Electrical Installation Certificates (EICs), EICRs, and associated documentation accurately Ensure all works meet health & safety, quality, and compliance standards Read and interpret drawings, schematics, and specifications Liaise effectively with site managers, supervisors, and other trades Maintain a clean, safe, and organised working environment Identify and report defects, risks, or non-conformances promptly Represent the organisation professionally on site at all times Essential Qualifications & Requirements NVQ Level 3 in Electrical Installation (or equivalent) AM2 qualification (mandatory) City & Guilds 2391 - Inspection & Testing (or 2394/2395 equivalent) Current 18th Edition Wiring Regulations (BS 7671) ECS / JIB Gold Card (or eligibility to obtain) Proven experience working in commercial or industrial environments Strong understanding of electrical compliance and quality assurance Ability to work independently and as part of a team Full UK driving licence Desirable Experience with testing-heavy or compliance-led projects Familiarity with QA processes, audits, and handover documentation Background in regulated, safety-critical, or client-facing environments Personal Attributes High attention to detail and quality Safety-conscious and methodical Reliable, professional, and well-organised Strong communication skills Proactive attitude with a pride in workmanship What's Offered Stable, long-term opportunity with consistent work Supportive, professional working environment Clear expectations around quality, safety, and compliance Opportunities for further training and development
May 05, 2026
Full time
AM2 & 2391 Qualified Electrician Location: Folkstone & Surrounding areas Employment Type: Permanent / Full-time Role Overview We are seeking a fully qualified Electrician to join a high-performing delivery team working across commercial and infrastructure environments. This role is suited to a competent, detail-focused professional who takes pride in safe, compliant electrical installations, testing, and inspection. You will be responsible for delivering electrical works to the highest industry standards, ensuring compliance with current regulations and internal quality requirements. Key Responsibilities Carry out electrical installation, maintenance, fault-finding, and remedial works Undertake inspection, testing, and certification in line with BS 7671 Complete Electrical Installation Certificates (EICs), EICRs, and associated documentation accurately Ensure all works meet health & safety, quality, and compliance standards Read and interpret drawings, schematics, and specifications Liaise effectively with site managers, supervisors, and other trades Maintain a clean, safe, and organised working environment Identify and report defects, risks, or non-conformances promptly Represent the organisation professionally on site at all times Essential Qualifications & Requirements NVQ Level 3 in Electrical Installation (or equivalent) AM2 qualification (mandatory) City & Guilds 2391 - Inspection & Testing (or 2394/2395 equivalent) Current 18th Edition Wiring Regulations (BS 7671) ECS / JIB Gold Card (or eligibility to obtain) Proven experience working in commercial or industrial environments Strong understanding of electrical compliance and quality assurance Ability to work independently and as part of a team Full UK driving licence Desirable Experience with testing-heavy or compliance-led projects Familiarity with QA processes, audits, and handover documentation Background in regulated, safety-critical, or client-facing environments Personal Attributes High attention to detail and quality Safety-conscious and methodical Reliable, professional, and well-organised Strong communication skills Proactive attitude with a pride in workmanship What's Offered Stable, long-term opportunity with consistent work Supportive, professional working environment Clear expectations around quality, safety, and compliance Opportunities for further training and development
Field Service EngineerMulti-Skilled Field Service Engineer (Car Parking Systems / Ticketing Equipment) Location: Covering Scotland mainly on the east side of Scotland Job Role: Attending equipment breakdowns, completing planned maintenance assisting in installation of new products. Liaise with the technical department The client is a leading manufacturer and supplier of ticketing and payment equipment which are used in car parking facilities for Local Authorities, airports, conference centres, hotels and shopping centres. This well respected organisation has been supplying the market place for decades, establishing and nurturing long term relationships with a customer base at the forefront of technology.Main responsibilities: Carry out installation works and commissioning as instructed by Lead Engineer and Project Manager Carry out planned maintenance as distributed by call centre Carry out repairs on site Discuss and resolve problems with customer Responsible for administrative documents and archive corresponding records Instruct and support customer in the use/maintenance of products Promote the company and its products Ensure Health & Safety procedures are followedMain requirements and skills: Technical Background Previous experience in a role of technical support. Experience working within Networks, IP-systems and intercoms Strong communication skills and the ability of achieving great results Flexibility and the ability to adapt to change Self-motivated attitude, pro-active and excellent problem-solving skillsHours of work Monday to Friday "on site" hours are 08.30 to 17.30 The post holder agrees to travel as necessary whilst complying with current company health and safety requirements. weekend overtime 1 in every 3 weeks Standby £1700 annually plus time and a half Saturday and double time Sunday if you attend siteBenefits Company car (Personal Use) Mobile Phone Laptop Pension 25 Days Holiday, Sick Pay and Healthcare scheme Working hours 40 hours per week plus overtime and standby paymentIf this Field Service Role is of interest to you, then please apply today with your updated CV. Call Carly at Unity Recruitment on ext 113 for more information.
May 05, 2026
Full time
Field Service EngineerMulti-Skilled Field Service Engineer (Car Parking Systems / Ticketing Equipment) Location: Covering Scotland mainly on the east side of Scotland Job Role: Attending equipment breakdowns, completing planned maintenance assisting in installation of new products. Liaise with the technical department The client is a leading manufacturer and supplier of ticketing and payment equipment which are used in car parking facilities for Local Authorities, airports, conference centres, hotels and shopping centres. This well respected organisation has been supplying the market place for decades, establishing and nurturing long term relationships with a customer base at the forefront of technology.Main responsibilities: Carry out installation works and commissioning as instructed by Lead Engineer and Project Manager Carry out planned maintenance as distributed by call centre Carry out repairs on site Discuss and resolve problems with customer Responsible for administrative documents and archive corresponding records Instruct and support customer in the use/maintenance of products Promote the company and its products Ensure Health & Safety procedures are followedMain requirements and skills: Technical Background Previous experience in a role of technical support. Experience working within Networks, IP-systems and intercoms Strong communication skills and the ability of achieving great results Flexibility and the ability to adapt to change Self-motivated attitude, pro-active and excellent problem-solving skillsHours of work Monday to Friday "on site" hours are 08.30 to 17.30 The post holder agrees to travel as necessary whilst complying with current company health and safety requirements. weekend overtime 1 in every 3 weeks Standby £1700 annually plus time and a half Saturday and double time Sunday if you attend siteBenefits Company car (Personal Use) Mobile Phone Laptop Pension 25 Days Holiday, Sick Pay and Healthcare scheme Working hours 40 hours per week plus overtime and standby paymentIf this Field Service Role is of interest to you, then please apply today with your updated CV. Call Carly at Unity Recruitment on ext 113 for more information.
Business Development Manager - MRO (Mobile & Workshop Repair) Location: UK - Remote (can be based anywhere) A leading organisation within the MRO (Maintenance, Repair & Overhaul) sector is seeking an experienced Business Development Manager to drive new business growth across the UK. This is a fully remote role offering flexibility on location, with responsibility for developing and winning new b click apply for full job details
May 05, 2026
Full time
Business Development Manager - MRO (Mobile & Workshop Repair) Location: UK - Remote (can be based anywhere) A leading organisation within the MRO (Maintenance, Repair & Overhaul) sector is seeking an experienced Business Development Manager to drive new business growth across the UK. This is a fully remote role offering flexibility on location, with responsibility for developing and winning new b click apply for full job details
Shift Pattern: 4 on 4 off - Rotating Days & Nights 7am to 7pm and 7pm to 7am Pay Rate: 15.12 per hour - Training rate of 13.31 per hour for first 12 weeks Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop Here at Leeds, we make just over 40% of all UK frozen Yorkshire puddings; making us one of the UK's largest suppliers of frozen Yorkshire puddings to Asda, Morrisons & Tesco to name a few! What you'll be doing The Machine Operator will work in partnership with Line Support Operators, Hygiene Operatives, Shift Managers and members of the Engineering team to ensure the safe and efficient running of operational assets. Machinery/asset troubleshooting, condition monitoring and maintenance. Resolve mechanical and procedural issues. Completion and sign off of quality documentation. Adherence to good manufacturing practices. Improve quality and line efficiencies by means of interpretation of production plans through knowledge and understanding of product, equipment, planning and manning (training will be provided). Consider health, safety, environmental and quality issues and their implications. Demonstrate a positive attitude to training and personal development. Checking of critical control points for product safety and quality control points and responsible for all corrective actions. What we're looking for Good understanding of both spoken & written English. You will also have strong attention to detail and good organisational skills. Experience troubleshooting and maintenance on Factory machinery is required. Experience working within a Food Manufacturer environment is preferred but not essential. Able to work both day shift and night shift as this role will involve shifts alternating after each shift. We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. At Greencore we put our people at the core. We celebrate their differences and help everyone to be themselves at work. Together we make every day taste better. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Competitive matched pension contributions Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career. Please note due to high numbers of applications this role maybe closed before the posted closing date.
May 05, 2026
Full time
Shift Pattern: 4 on 4 off - Rotating Days & Nights 7am to 7pm and 7pm to 7am Pay Rate: 15.12 per hour - Training rate of 13.31 per hour for first 12 weeks Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop Here at Leeds, we make just over 40% of all UK frozen Yorkshire puddings; making us one of the UK's largest suppliers of frozen Yorkshire puddings to Asda, Morrisons & Tesco to name a few! What you'll be doing The Machine Operator will work in partnership with Line Support Operators, Hygiene Operatives, Shift Managers and members of the Engineering team to ensure the safe and efficient running of operational assets. Machinery/asset troubleshooting, condition monitoring and maintenance. Resolve mechanical and procedural issues. Completion and sign off of quality documentation. Adherence to good manufacturing practices. Improve quality and line efficiencies by means of interpretation of production plans through knowledge and understanding of product, equipment, planning and manning (training will be provided). Consider health, safety, environmental and quality issues and their implications. Demonstrate a positive attitude to training and personal development. Checking of critical control points for product safety and quality control points and responsible for all corrective actions. What we're looking for Good understanding of both spoken & written English. You will also have strong attention to detail and good organisational skills. Experience troubleshooting and maintenance on Factory machinery is required. Experience working within a Food Manufacturer environment is preferred but not essential. Able to work both day shift and night shift as this role will involve shifts alternating after each shift. We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. At Greencore we put our people at the core. We celebrate their differences and help everyone to be themselves at work. Together we make every day taste better. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Competitive matched pension contributions Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career. Please note due to high numbers of applications this role maybe closed before the posted closing date.
£45k - £125k basic salary + £900pm Car allowance + Uncapped OTE IF Have sold Fire Alarm or Electronic Security maintenance Contracts Are a Systems seller who can bring in projects or develop new accounts Are a Business owner Looking to take a sale of business and have a involvement click apply for full job details
May 05, 2026
Full time
£45k - £125k basic salary + £900pm Car allowance + Uncapped OTE IF Have sold Fire Alarm or Electronic Security maintenance Contracts Are a Systems seller who can bring in projects or develop new accounts Are a Business owner Looking to take a sale of business and have a involvement click apply for full job details
A Housing Association is currently looking for Building Manager on a temporary basis for about three months Key responsibilities Collaborate closely with housing officers, ensuring a seamless and resident-focused service. Proactively manage communal areas and estates, addressing any concerns or issues promptly. Engage with residents to understand their needs and expectations for communal spaces. Effectively communicate with residents on service charge budgets and building-related matters. Implement strategies to enhance the safety and aesthetic appeal of communal areas. Play a key role in resolving disputes or complaints related to communal spaces and estates. Work collaboratively with internal teams to improve service delivery and implement long-term improvements Be accountable for your time and diary, regularly visit schemes within your portfolio to monitor the cleaning and grounds maintenance contracts. As well as ensure FRA actions are kept to a minimum and resolved quickly. Get to know the residents through joint meetings and resident meetings, fostering a sense of community. Identify, track and progress communal repairs until completion. Keeping residents and internal colleagues updated on progress. Set and proactively manage service charge budgets, justifying any additional spend to residents through consultation where necessary. Proactively manage Anti-Social Behaviour (ASB) affecting schemes, collaborating with internal and external stakeholders, keeping residents updated. Collaborate with the repairs and assets team to improve the delivery of reactive and planned work. Effectively resolve disputes or complaints, providing clear and well-written communication to various audiences. Work in collaboration with housing officers to ensure consistent service delivery to residents. Build relationships with internal colleagues and external stakeholders to fulfil commitments to residents. Understand and adhere to financial regulations, health and safety policies, code of conduct and policies. Foster positive internal working relationships within Operations and across company Ensure you represent the resident voice when needed and deliver a consistent company voice back to them, not blaming internal departments, but owning the experience. When needed work with others to deliver specific projects or service improvements PAYE 20.20 Umbrella 26.72 The incumbent will mostly be on site in buildings in Luton, Brent, Harrow & Islington Essential requirements Proven ability to work collaboratively with housing officers and other team members. A solid understanding of buildings, service charges, and communal area management. Excellent customer service skills with a proactive and resident-focused approach. Experience in a Customer Service environment, managing the end-to-end customer journey.
May 05, 2026
Seasonal
A Housing Association is currently looking for Building Manager on a temporary basis for about three months Key responsibilities Collaborate closely with housing officers, ensuring a seamless and resident-focused service. Proactively manage communal areas and estates, addressing any concerns or issues promptly. Engage with residents to understand their needs and expectations for communal spaces. Effectively communicate with residents on service charge budgets and building-related matters. Implement strategies to enhance the safety and aesthetic appeal of communal areas. Play a key role in resolving disputes or complaints related to communal spaces and estates. Work collaboratively with internal teams to improve service delivery and implement long-term improvements Be accountable for your time and diary, regularly visit schemes within your portfolio to monitor the cleaning and grounds maintenance contracts. As well as ensure FRA actions are kept to a minimum and resolved quickly. Get to know the residents through joint meetings and resident meetings, fostering a sense of community. Identify, track and progress communal repairs until completion. Keeping residents and internal colleagues updated on progress. Set and proactively manage service charge budgets, justifying any additional spend to residents through consultation where necessary. Proactively manage Anti-Social Behaviour (ASB) affecting schemes, collaborating with internal and external stakeholders, keeping residents updated. Collaborate with the repairs and assets team to improve the delivery of reactive and planned work. Effectively resolve disputes or complaints, providing clear and well-written communication to various audiences. Work in collaboration with housing officers to ensure consistent service delivery to residents. Build relationships with internal colleagues and external stakeholders to fulfil commitments to residents. Understand and adhere to financial regulations, health and safety policies, code of conduct and policies. Foster positive internal working relationships within Operations and across company Ensure you represent the resident voice when needed and deliver a consistent company voice back to them, not blaming internal departments, but owning the experience. When needed work with others to deliver specific projects or service improvements PAYE 20.20 Umbrella 26.72 The incumbent will mostly be on site in buildings in Luton, Brent, Harrow & Islington Essential requirements Proven ability to work collaboratively with housing officers and other team members. A solid understanding of buildings, service charges, and communal area management. Excellent customer service skills with a proactive and resident-focused approach. Experience in a Customer Service environment, managing the end-to-end customer journey.
We are recruiting on behalf of a community-focused organisation operating in the housing sector, providing services to residents and supporting tenancy management and property maintenance. The business has an established customer services function that acts as a key point of contact for customers, handling day-to-day enquiries and coordinating service requests. About the role This is a Customer Service Advisor position within a customer services team, primarily handling inbound calls (with some outbound contact as required). The role involves responding to a range of housing-related queries including tenancy management and maintenance issues, raising repair orders, and taking rent payments. The position is hybrid, working 35 hours per week with set office/homeworking days: Monday, Tuesday and Thursday in the office; Wednesday and Friday working from home. The client is looking for someone to start as soon as possible. Interviews are expected to be arranged quickly (potentially end of this week or next week) and are likely to be an informal conversation with the hiring manager. Responsibilities of a Customer Service Advisor: Handle predominantly inbound customer calls (and some outbound calls where needed) Respond to tenancy management enquiries Respond to maintenance/repairs enquiries Raise/submit repair orders Take rent payments over the phone Provide general customer service support and resolve queries at first point of contact where possible Salary and benefits Hybrid working pattern: 3 days office / 2 days from home (Mon/Tue/Thu in office; Wed/Fri WFH) 35 hours per week 18- 19 p/h umbrella Minimum 4 month contract Ideal candidate Strong customer service experience (essential) Comfortable working on phones in a busy inbound-call environment Able to handle a variety of enquiries including tenancy-related and repairs/maintenance queries Experience in housing is desirable but not essential Background in third sector/public sector/contracted services is preferred but not required Available to start at short notice If this Customer Service Advisor role is for you please apply or contact (url removed)
May 05, 2026
Contractor
We are recruiting on behalf of a community-focused organisation operating in the housing sector, providing services to residents and supporting tenancy management and property maintenance. The business has an established customer services function that acts as a key point of contact for customers, handling day-to-day enquiries and coordinating service requests. About the role This is a Customer Service Advisor position within a customer services team, primarily handling inbound calls (with some outbound contact as required). The role involves responding to a range of housing-related queries including tenancy management and maintenance issues, raising repair orders, and taking rent payments. The position is hybrid, working 35 hours per week with set office/homeworking days: Monday, Tuesday and Thursday in the office; Wednesday and Friday working from home. The client is looking for someone to start as soon as possible. Interviews are expected to be arranged quickly (potentially end of this week or next week) and are likely to be an informal conversation with the hiring manager. Responsibilities of a Customer Service Advisor: Handle predominantly inbound customer calls (and some outbound calls where needed) Respond to tenancy management enquiries Respond to maintenance/repairs enquiries Raise/submit repair orders Take rent payments over the phone Provide general customer service support and resolve queries at first point of contact where possible Salary and benefits Hybrid working pattern: 3 days office / 2 days from home (Mon/Tue/Thu in office; Wed/Fri WFH) 35 hours per week 18- 19 p/h umbrella Minimum 4 month contract Ideal candidate Strong customer service experience (essential) Comfortable working on phones in a busy inbound-call environment Able to handle a variety of enquiries including tenancy-related and repairs/maintenance queries Experience in housing is desirable but not essential Background in third sector/public sector/contracted services is preferred but not required Available to start at short notice If this Customer Service Advisor role is for you please apply or contact (url removed)
King and Moffatt Building Services
City, Wolverhampton
Company Description Operating for over 45 years, King & Moffatt Building Services provide complete Mechanical and Electrical services across all sectors of the construction industry including Industrial, Logistics, Food, Pharmaceutical, Data Centre, Mining, Healthcare, Commercial, Hotel & Leisure, High-End Residential, Public, and Energy. From design stage to the installation and the ongoing maintenance of their facilities, our valued and highly skilled workforce provide our clients with an efficient, reliable and best in class service. A Deloitte Best Managed Company Award winner for eight years running, we pride ourselves on being a full building services solutions provider and have successfully delivered multiple large-scale projects in Ireland, the UK & mainland Europe. Job Description We are seeking an experienced Contract Administrator to support our Facilities Management (FM) operations across the UK and Ireland. Based in Wolverhampton, this role is central to the successful delivery of planned and reactive maintenance works and acts as a key point of coordination between clients, engineers, subcontractors, and internal management teams. The successful candidate will play a critical role in ensuring smooth contract delivery, accurate reporting, and high levels of client satisfaction. Managing the Facilities Management Helpdesk inbox, ensuring all requests are logged, actioned, and resolved in line with service expectations Acting as a primary point of contact for FM-related processes and communications Managing and maintaining the CAFM system (Trackplan) for all planned and reactive maintenance works across the UK and Ireland Monitoring job progress and providing regular updates and reports to the Senior Contracts Manager Ensuring all service reports, PPM documentation, and remedial quotations are completed, stored, and issued to clients in a timely manner Supporting the tendering of FM contracts, including issuing enquiries to subcontractors and managing responses via SharePoint Managing invoicing for FM works and ensuring jobs are billed accurately and on time Logging and coordinating reactive, additional, and remedial client requests with Regional Services Managers Supporting onboarding and training of new staff on FM processes and systems Providing administrative support to the Senior Contracts Manager, including meeting coordination and minute taking Managing correspondence, diaries, and meeting schedules Carrying out additional administrative duties as required Qualifications A business qualification or equivalent relevant experience Minimum 2 years experience in a service, FM, or contract-based environment Strong organisational skills with the ability to manage multiple priorities Excellent IT skills, with SharePoint experience essential Strong written and verbal communication skills with attention to detail Comfortable working in a client-facing, contract-driven environment Additional Information This is a key role within a high-performing FM team, offering exposure to contract management, client engagement, and operational delivery within a well-established and growing organisation. At King and Moffatt, we believe in the power of diversity and inclusion to drive innovation, creativity, and success. We are committed to creating a workplace where all employees feel welcomed, valued, and respected regardless of their race, ethnicity, gender, sexual orientation, age, religion, disability, or any other dimension of diversity. We strive to build a culture that celebrates differences, encourages open dialogue, and promotes equal opportunities for growth and advancement. By embracing diversity and fostering an inclusive environment, we not only strengthen our organisation but also enrich the lives of our employees and the communities we serve
May 05, 2026
Full time
Company Description Operating for over 45 years, King & Moffatt Building Services provide complete Mechanical and Electrical services across all sectors of the construction industry including Industrial, Logistics, Food, Pharmaceutical, Data Centre, Mining, Healthcare, Commercial, Hotel & Leisure, High-End Residential, Public, and Energy. From design stage to the installation and the ongoing maintenance of their facilities, our valued and highly skilled workforce provide our clients with an efficient, reliable and best in class service. A Deloitte Best Managed Company Award winner for eight years running, we pride ourselves on being a full building services solutions provider and have successfully delivered multiple large-scale projects in Ireland, the UK & mainland Europe. Job Description We are seeking an experienced Contract Administrator to support our Facilities Management (FM) operations across the UK and Ireland. Based in Wolverhampton, this role is central to the successful delivery of planned and reactive maintenance works and acts as a key point of coordination between clients, engineers, subcontractors, and internal management teams. The successful candidate will play a critical role in ensuring smooth contract delivery, accurate reporting, and high levels of client satisfaction. Managing the Facilities Management Helpdesk inbox, ensuring all requests are logged, actioned, and resolved in line with service expectations Acting as a primary point of contact for FM-related processes and communications Managing and maintaining the CAFM system (Trackplan) for all planned and reactive maintenance works across the UK and Ireland Monitoring job progress and providing regular updates and reports to the Senior Contracts Manager Ensuring all service reports, PPM documentation, and remedial quotations are completed, stored, and issued to clients in a timely manner Supporting the tendering of FM contracts, including issuing enquiries to subcontractors and managing responses via SharePoint Managing invoicing for FM works and ensuring jobs are billed accurately and on time Logging and coordinating reactive, additional, and remedial client requests with Regional Services Managers Supporting onboarding and training of new staff on FM processes and systems Providing administrative support to the Senior Contracts Manager, including meeting coordination and minute taking Managing correspondence, diaries, and meeting schedules Carrying out additional administrative duties as required Qualifications A business qualification or equivalent relevant experience Minimum 2 years experience in a service, FM, or contract-based environment Strong organisational skills with the ability to manage multiple priorities Excellent IT skills, with SharePoint experience essential Strong written and verbal communication skills with attention to detail Comfortable working in a client-facing, contract-driven environment Additional Information This is a key role within a high-performing FM team, offering exposure to contract management, client engagement, and operational delivery within a well-established and growing organisation. At King and Moffatt, we believe in the power of diversity and inclusion to drive innovation, creativity, and success. We are committed to creating a workplace where all employees feel welcomed, valued, and respected regardless of their race, ethnicity, gender, sexual orientation, age, religion, disability, or any other dimension of diversity. We strive to build a culture that celebrates differences, encourages open dialogue, and promotes equal opportunities for growth and advancement. By embracing diversity and fostering an inclusive environment, we not only strengthen our organisation but also enrich the lives of our employees and the communities we serve
Field Service Engineer UK Wide Travel & Nights Away Salary - £40,000 - £45,000 We are looking for a motivated Multi-Skilled Field Service Engineer to join a service team within the Food and Beverage Processing Industry. Reporting directly to the service manager you will be a key member in ensuring the companies clients are provided with the top service experience. You will be involved in all aspects of planned and reactive maintenance within their operation. With progressive training and development this company is always looking to enhance its employees and their skill sets, whilst additionally being supported by a welcoming team of engineers. You will be responsible for installations, service, repairs and breakdowns of equipment on customers sites across the UK. The position will appeal to a strong engineer looking for their next challenging role on the road within in a secure and stable company. Role Description Responding to service calls on a UK basis Breakdown/Repair/Installation of Food Processing, Packaging and Bottling Machinery Offering advice and technical support to customers Fault Finding both Electrically & Mechanically Reporting directly to the service manager Full Training Provided on Company Machinery Skills and Qualifications Service Experience Mechanical/Electrical Qualifications Fault Finding Ability on Electrical and Mechanical Systems In return for your commitment my client offers a stable and secure career for a technically motivated engineer. If you feel this is of interest, please send your CV directly to Callum at or call for a confidential discussion on
May 05, 2026
Full time
Field Service Engineer UK Wide Travel & Nights Away Salary - £40,000 - £45,000 We are looking for a motivated Multi-Skilled Field Service Engineer to join a service team within the Food and Beverage Processing Industry. Reporting directly to the service manager you will be a key member in ensuring the companies clients are provided with the top service experience. You will be involved in all aspects of planned and reactive maintenance within their operation. With progressive training and development this company is always looking to enhance its employees and their skill sets, whilst additionally being supported by a welcoming team of engineers. You will be responsible for installations, service, repairs and breakdowns of equipment on customers sites across the UK. The position will appeal to a strong engineer looking for their next challenging role on the road within in a secure and stable company. Role Description Responding to service calls on a UK basis Breakdown/Repair/Installation of Food Processing, Packaging and Bottling Machinery Offering advice and technical support to customers Fault Finding both Electrically & Mechanically Reporting directly to the service manager Full Training Provided on Company Machinery Skills and Qualifications Service Experience Mechanical/Electrical Qualifications Fault Finding Ability on Electrical and Mechanical Systems In return for your commitment my client offers a stable and secure career for a technically motivated engineer. If you feel this is of interest, please send your CV directly to Callum at or call for a confidential discussion on
At Saint-Gobain Glassolutions we're looking for a Process Manager to work in our Production Team on nights, helping to ensure that our operation runs smoothly and we deliver to our customers on time, every time. This Process Manager will be a part of the Glassolutions production team and will take ownership of Production, Quality and Health and Safety activities whilst leading and mentoring your team to reach their highest potential. Glassolutions is part of Saint-Gobain - the UK's leading provider of glass and glazing solutions to the architectural, construction, building maintenance, door and window sectors. Our Dudley branch is our Glassolutions UK centre of excellence for glass toughening. Here we process and toughen the widest variety of glass for domestic sealed units. With decades of experience and a highly skilled processing team, we stock 120 types of glass with 55 types available to toughen for our customers. If you're looking for a nights-based role to suit your current circumstances, then this one's for you! The hours of work are 22:00 - 06:00 Sunday to Thursday night, so you'll be contracted to a 39-hour week. On top of the competitive salary, we're also offering a bonus and many benefits including pension, free life-assurance, and healthcare options too. What we're looking for: Proven experience of leading and developing teams in a manufacturing setting (glass manufacturing experience would be advantageous but not essential) A strong understanding and awareness of commercial aspects and customer focus A continuous improvement mindset with previous exposure to implementing CI projects and cultural change A health and safety ambassador (IOSH certification or similar is desirable) Strong focus for quality and previous experience of quality management systems Excellent communication and collaboration skills, with the ability to deputise and take ownership of the shift in the absence of the Production Manager What you will be doing: Responsible for achieving KPI targets (Productivity/Glass Loss/Quality) Working with the Maintenance Engineers to ensure the highest possible quality Ensure compliance with our H&S standards, company policies and procedures and training commitments for your team Lead and mentor your team, deliver objectives and drive a positive culture of work. Complete HR processes for your team members including the collation and maintenance of data Collaborate with the Production Manager to plan resource and manage demand Drive continuous improvements on site, and identify opportunities. Are Glassolutions and Saint-Gobain inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
May 05, 2026
Full time
At Saint-Gobain Glassolutions we're looking for a Process Manager to work in our Production Team on nights, helping to ensure that our operation runs smoothly and we deliver to our customers on time, every time. This Process Manager will be a part of the Glassolutions production team and will take ownership of Production, Quality and Health and Safety activities whilst leading and mentoring your team to reach their highest potential. Glassolutions is part of Saint-Gobain - the UK's leading provider of glass and glazing solutions to the architectural, construction, building maintenance, door and window sectors. Our Dudley branch is our Glassolutions UK centre of excellence for glass toughening. Here we process and toughen the widest variety of glass for domestic sealed units. With decades of experience and a highly skilled processing team, we stock 120 types of glass with 55 types available to toughen for our customers. If you're looking for a nights-based role to suit your current circumstances, then this one's for you! The hours of work are 22:00 - 06:00 Sunday to Thursday night, so you'll be contracted to a 39-hour week. On top of the competitive salary, we're also offering a bonus and many benefits including pension, free life-assurance, and healthcare options too. What we're looking for: Proven experience of leading and developing teams in a manufacturing setting (glass manufacturing experience would be advantageous but not essential) A strong understanding and awareness of commercial aspects and customer focus A continuous improvement mindset with previous exposure to implementing CI projects and cultural change A health and safety ambassador (IOSH certification or similar is desirable) Strong focus for quality and previous experience of quality management systems Excellent communication and collaboration skills, with the ability to deputise and take ownership of the shift in the absence of the Production Manager What you will be doing: Responsible for achieving KPI targets (Productivity/Glass Loss/Quality) Working with the Maintenance Engineers to ensure the highest possible quality Ensure compliance with our H&S standards, company policies and procedures and training commitments for your team Lead and mentor your team, deliver objectives and drive a positive culture of work. Complete HR processes for your team members including the collation and maintenance of data Collaborate with the Production Manager to plan resource and manage demand Drive continuous improvements on site, and identify opportunities. Are Glassolutions and Saint-Gobain inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
King and Moffatt Building Services
City, Wolverhampton
1. PURPOSE The Document Controller is responsible for the management, distribution, and archiving of all project-related documentation. The role ensures that the project team has access to the latest, most accurate information while maintaining a robust audit trail of all revisions and approvals. Working primarily within a Common Data Environment (CDE), the Document Controller ensures compliance with project protocols (such as ISO 19650) and company standards, facilitating seamless communication between the office, site, and external stakeholders. 2. GOALS / KPIs Data Accuracy: 100% accuracy in the version control and status of drawings and technical documents. Timeliness: Ensuring all incoming and outgoing transmittals are processed within agreed project SLAs (typically hours). Audit Readiness: Maintenance of a fully compliant and searchable project archive that passes all internal and external quality audits. Handover Efficiency: Delivery of a structured and complete digital O&M / Health & Safety file at project completion. 3. DUTIES AND RESPONSIBILITIES System Administration: Lead the setup and day-to-day management of the Common Data Environment (CDE) (e.g., Viewpoint, Aconex, Procore, or Autodesk Construction Cloud). Information Flow: Manage and coordinate the distribution of all project documentation, ensuring only "For Construction" status drawings reach the site team. Quality Assurance: Review and critique incoming documents for compliance with naming conventions, file formats, and metadata requirements before upload. Revision Control: Ensure all technical revisions are correctly logged, superseded, and archived to prevent the use of outdated information. Transmittal Management: Lead the production of formal transmittal notes for all outgoing information to subcontractors, consultants, and clients. Reporting: Provide regular progress reports to the Project Manager regarding the status of technical submittals, RFIs, and outstanding approvals. Subcontractor Liaison: Manage and coordinate the submission of subcontractor technical data and "as-built" information. Compliance Monitoring: Identify, develop, and manage the tracking of "Request for Information" (RFI) logs and technical submittal registers. Handover Coordination: Lead the collation of the final Operation & Maintenance (O&M) manuals and Health & Safety files to ensure a smooth client handover. Training: Support the project team by providing guidance and training on the use of the project s specific document control software. Lessons Learned: Capture and document lessons learned regarding information management to improve the efficiency of future project setups. This list is not exhaustive or exclusive. 4. SKILLS AND QUALIFICATIONS Experience: Minimum 3 5 years experience as a Document Controller within the building services, construction, or civil engineering sectors. Software Proficiency: Expert knowledge of at least one major CDE platform (e.g., Viewpoint, BIM 360, Procore). Expert proficiency in Microsoft Office, particularly Excel. Technical Knowledge: Understanding of the RIBA stages and the UK BIM Framework/ISO 19650 naming conventions. Organisation: Exceptional organisational skills with a high level of attention to detail and the ability to manage high volumes of data. Communication: Exceptional interpersonal skills to liaise effectively between designers, site managers, and clients. Analytical Skills: Ability to spot discrepancies in documentation and metadata before they impact project delivery. 5. SUPERVISORY REQUIREMENTS AND DEPUTY Reporting: This role reports to the Project Manager or Business Unit Manager. Supervision: This role may provide guidance to Project Administrators or Junior Document Controllers on larger schemes. 6. TRAVEL The role is typically office or site-office based; however, occasional travel to other regional offices or sites for setup or training purposes may be required, typically not exceeding 10% of working time.
May 05, 2026
Full time
1. PURPOSE The Document Controller is responsible for the management, distribution, and archiving of all project-related documentation. The role ensures that the project team has access to the latest, most accurate information while maintaining a robust audit trail of all revisions and approvals. Working primarily within a Common Data Environment (CDE), the Document Controller ensures compliance with project protocols (such as ISO 19650) and company standards, facilitating seamless communication between the office, site, and external stakeholders. 2. GOALS / KPIs Data Accuracy: 100% accuracy in the version control and status of drawings and technical documents. Timeliness: Ensuring all incoming and outgoing transmittals are processed within agreed project SLAs (typically hours). Audit Readiness: Maintenance of a fully compliant and searchable project archive that passes all internal and external quality audits. Handover Efficiency: Delivery of a structured and complete digital O&M / Health & Safety file at project completion. 3. DUTIES AND RESPONSIBILITIES System Administration: Lead the setup and day-to-day management of the Common Data Environment (CDE) (e.g., Viewpoint, Aconex, Procore, or Autodesk Construction Cloud). Information Flow: Manage and coordinate the distribution of all project documentation, ensuring only "For Construction" status drawings reach the site team. Quality Assurance: Review and critique incoming documents for compliance with naming conventions, file formats, and metadata requirements before upload. Revision Control: Ensure all technical revisions are correctly logged, superseded, and archived to prevent the use of outdated information. Transmittal Management: Lead the production of formal transmittal notes for all outgoing information to subcontractors, consultants, and clients. Reporting: Provide regular progress reports to the Project Manager regarding the status of technical submittals, RFIs, and outstanding approvals. Subcontractor Liaison: Manage and coordinate the submission of subcontractor technical data and "as-built" information. Compliance Monitoring: Identify, develop, and manage the tracking of "Request for Information" (RFI) logs and technical submittal registers. Handover Coordination: Lead the collation of the final Operation & Maintenance (O&M) manuals and Health & Safety files to ensure a smooth client handover. Training: Support the project team by providing guidance and training on the use of the project s specific document control software. Lessons Learned: Capture and document lessons learned regarding information management to improve the efficiency of future project setups. This list is not exhaustive or exclusive. 4. SKILLS AND QUALIFICATIONS Experience: Minimum 3 5 years experience as a Document Controller within the building services, construction, or civil engineering sectors. Software Proficiency: Expert knowledge of at least one major CDE platform (e.g., Viewpoint, BIM 360, Procore). Expert proficiency in Microsoft Office, particularly Excel. Technical Knowledge: Understanding of the RIBA stages and the UK BIM Framework/ISO 19650 naming conventions. Organisation: Exceptional organisational skills with a high level of attention to detail and the ability to manage high volumes of data. Communication: Exceptional interpersonal skills to liaise effectively between designers, site managers, and clients. Analytical Skills: Ability to spot discrepancies in documentation and metadata before they impact project delivery. 5. SUPERVISORY REQUIREMENTS AND DEPUTY Reporting: This role reports to the Project Manager or Business Unit Manager. Supervision: This role may provide guidance to Project Administrators or Junior Document Controllers on larger schemes. 6. TRAVEL The role is typically office or site-office based; however, occasional travel to other regional offices or sites for setup or training purposes may be required, typically not exceeding 10% of working time.
To attend all sub-committee meetings (Curriculum, Finance & Premises and Personnel). To clerk the board meetings, preparing agendas, minutes and reports, dealing with the representation and appeals procedure. To assist the Board in the efficient discharge of all governance duties. To prepare for approval by the Board the annual estimates of income and expenditure. To obtain agreements of budgets and to monitor accounts against budgets. To prepare regular management accounts for budget holders and to report on the financial state of the college to the Board. To be responsible for the management of the college accounting function, ensuring its efficient operation according to agreed procedures, and to maintain those procedures by conducting at least an annual review. To monitor all accounting procedures and resolve any problems. This includes: the ordering, processing and payment for all goods and services provided to the college the operation of all bank accounts, ensuring that regular bank reconciliation's take place the maintenance of an assets register the preparation of invoices and collection of fees and other dues To prepare the final accounts and liaise with the Auditors. To provide detailed management accounts for the Board and Principal according to an agreed schedule, reporting immediately any exceptional problems. To be responsible for the provision of a comprehensive payroll service for all college staff, with operation of the various pension schemes and other deductions in which the college participates. To prepare all financial returns for the DFE, LA and other central and local governments agencies within statutory deadlines. To be the point of contact with the DFE and other agencies with regard to grant applications, gifts and other donations. To negotiate, manage and monitor contracts, tenders and agreements for the provision of support services. To maximise income generation within the ethos of the college.
May 05, 2026
Full time
To attend all sub-committee meetings (Curriculum, Finance & Premises and Personnel). To clerk the board meetings, preparing agendas, minutes and reports, dealing with the representation and appeals procedure. To assist the Board in the efficient discharge of all governance duties. To prepare for approval by the Board the annual estimates of income and expenditure. To obtain agreements of budgets and to monitor accounts against budgets. To prepare regular management accounts for budget holders and to report on the financial state of the college to the Board. To be responsible for the management of the college accounting function, ensuring its efficient operation according to agreed procedures, and to maintain those procedures by conducting at least an annual review. To monitor all accounting procedures and resolve any problems. This includes: the ordering, processing and payment for all goods and services provided to the college the operation of all bank accounts, ensuring that regular bank reconciliation's take place the maintenance of an assets register the preparation of invoices and collection of fees and other dues To prepare the final accounts and liaise with the Auditors. To provide detailed management accounts for the Board and Principal according to an agreed schedule, reporting immediately any exceptional problems. To be responsible for the provision of a comprehensive payroll service for all college staff, with operation of the various pension schemes and other deductions in which the college participates. To prepare all financial returns for the DFE, LA and other central and local governments agencies within statutory deadlines. To be the point of contact with the DFE and other agencies with regard to grant applications, gifts and other donations. To negotiate, manage and monitor contracts, tenders and agreements for the provision of support services. To maximise income generation within the ethos of the college.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you'll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we're looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're b
May 05, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you'll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we're looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're b
Come and join us as a Multi Drop Driver to help us grow, deliver sales and exceed customer expectations The role: As a 3.5 ton Driver, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The 3.5 ton Driver role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. As a City Plumbing 3.5 ton Driver you will interact with our customers, delivering goods and solving any problems that crop up. Our 3.5 ton Drivers are a fundamental part of our branch teams and at times may be required to help out in branch - serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Please note, this role requires you to have the appropriate driving licence with previous experience as a multi drop driver of vehicles up to 3.5 ton Key Responsibilities: Health and safety of yourself and your vehicle Maintenance and condition of your vehicle Report any issues or incidents to your line manager Comply with transport compliance law and regulations Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. When needed, assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing You: Along with a clean driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage. You'll thrive on providing the best customer service and being a huge support to your branch colleagues Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
May 05, 2026
Full time
Come and join us as a Multi Drop Driver to help us grow, deliver sales and exceed customer expectations The role: As a 3.5 ton Driver, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The 3.5 ton Driver role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. As a City Plumbing 3.5 ton Driver you will interact with our customers, delivering goods and solving any problems that crop up. Our 3.5 ton Drivers are a fundamental part of our branch teams and at times may be required to help out in branch - serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Please note, this role requires you to have the appropriate driving licence with previous experience as a multi drop driver of vehicles up to 3.5 ton Key Responsibilities: Health and safety of yourself and your vehicle Maintenance and condition of your vehicle Report any issues or incidents to your line manager Comply with transport compliance law and regulations Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. When needed, assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing You: Along with a clean driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage. You'll thrive on providing the best customer service and being a huge support to your branch colleagues Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Deputy Manager (12-month FTC) Contract Type: Full time, 12-month fixed term contract Salary: 32,934.72- 37,477.44 per annum- dependent on qualifications and experience Location: Poole Specific Hours: 40 hours per week Benefits: 33 days annual leave (includes bank holidays), company pension, employee discount scheme, access to wellbeing programmes, monthly clinical and professional supervision, ongoing professional training & supervision Who are we? Budwood, part of Polaris Community, is a local service dedicated to providing high-quality Children's Homes and 16+ Supported Accommodation. Our young people may have experienced adverse childhood experiences, and our aim is to offer them a stable, nurturing home environment where they can feel safe, grow in confidence, and gain the skills they need for adulthood and independence. The Role We're looking for a passionate and motivated Deputy Manager to support two of our Children's Residential Homes in Poole. You'll help lead the team, ensure high standards of care, and guide young people towards independent living. Key Responsibilities Act as Home Manager in their absence, under guidance from the Area Manager Support and motivate the staff team through supervision, coaching, mentoring, and development planning. Ensure high-quality care and accommodation for young people, aligned with placement plans. Build trusted relationships with young people, promoting safety, respect, and personal development. Champion a culture of listening, dignity, and empowerment for all young people. Promote collaborative working with families, education providers, health services, and local authorities. Ensure staff are trained in safeguarding and compliant with policies and refresher requirements. Be an ambassador for Budwood's therapeutic model, CATCH . Assist with rotas, budget management, and timesheet oversight. Lead new staff inductions and conduct absence review meetings. Oversee record-keeping (e.g. risk assessments, placement plans, weekly reports), ensuring accuracy and clarity. Guide the team in supporting young people's learning and emotional development. Manage home finances when needed. Ensure domestic standards are high, including meal preparation and home maintenance. Support inspections, audits, and uphold health & safety and fire safety compliance. Participate in the on-call rota. Engage in supervision, appraisal, and continuous professional development. What we need from you Diploma Level 3 in Health and Social Care, Children and Young People or equivalent or working towards. At least 2 years' experience of working within a residential children's home or Supported Living service Full UK driving licence and access to a vehicle. Understanding of The Children Act 1989 and 2004 and Supported Accommodation Quality Standards. Understanding of safeguarding, health & safety, and compliance in care settings. Experience in residential care, youth work, or working with young people with Emotional Behavioural Disorders (EBD). Leadership and team management skills. Strong communication and organisational skills. A proactive, flexible, and child-centred approach. Budwood Limited is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. The company is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Category:Social Services,
May 05, 2026
Full time
Deputy Manager (12-month FTC) Contract Type: Full time, 12-month fixed term contract Salary: 32,934.72- 37,477.44 per annum- dependent on qualifications and experience Location: Poole Specific Hours: 40 hours per week Benefits: 33 days annual leave (includes bank holidays), company pension, employee discount scheme, access to wellbeing programmes, monthly clinical and professional supervision, ongoing professional training & supervision Who are we? Budwood, part of Polaris Community, is a local service dedicated to providing high-quality Children's Homes and 16+ Supported Accommodation. Our young people may have experienced adverse childhood experiences, and our aim is to offer them a stable, nurturing home environment where they can feel safe, grow in confidence, and gain the skills they need for adulthood and independence. The Role We're looking for a passionate and motivated Deputy Manager to support two of our Children's Residential Homes in Poole. You'll help lead the team, ensure high standards of care, and guide young people towards independent living. Key Responsibilities Act as Home Manager in their absence, under guidance from the Area Manager Support and motivate the staff team through supervision, coaching, mentoring, and development planning. Ensure high-quality care and accommodation for young people, aligned with placement plans. Build trusted relationships with young people, promoting safety, respect, and personal development. Champion a culture of listening, dignity, and empowerment for all young people. Promote collaborative working with families, education providers, health services, and local authorities. Ensure staff are trained in safeguarding and compliant with policies and refresher requirements. Be an ambassador for Budwood's therapeutic model, CATCH . Assist with rotas, budget management, and timesheet oversight. Lead new staff inductions and conduct absence review meetings. Oversee record-keeping (e.g. risk assessments, placement plans, weekly reports), ensuring accuracy and clarity. Guide the team in supporting young people's learning and emotional development. Manage home finances when needed. Ensure domestic standards are high, including meal preparation and home maintenance. Support inspections, audits, and uphold health & safety and fire safety compliance. Participate in the on-call rota. Engage in supervision, appraisal, and continuous professional development. What we need from you Diploma Level 3 in Health and Social Care, Children and Young People or equivalent or working towards. At least 2 years' experience of working within a residential children's home or Supported Living service Full UK driving licence and access to a vehicle. Understanding of The Children Act 1989 and 2004 and Supported Accommodation Quality Standards. Understanding of safeguarding, health & safety, and compliance in care settings. Experience in residential care, youth work, or working with young people with Emotional Behavioural Disorders (EBD). Leadership and team management skills. Strong communication and organisational skills. A proactive, flexible, and child-centred approach. Budwood Limited is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. The company is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Category:Social Services,
An excellent opportunity has arisen to work for our established client in Thatcham as a Catering Team Leader. Joining a friendly and enthusiastic team who are passionate about delivering delicious food and a great dining experience. You will be assisting the Catering Manager in the day to day running of the catering operations. Location: Thatcham, office based Working Hours - 6:30AM - 3PM / 12PM - 8:30PM, alternate weeks Working 5 days out of 7, Monday - Sunday Benefits: 9% employer pension contribution, 25 days holiday + bank holidays, Life Insurance and critical illness cover, range of nutritious, freshly prepared meals free of charge, access to on-site swimming pool, gym, tennis, and squash. As the Catering Team Leader, you will be responsible for: Maintenance of the dining room and food service areas. Supervising all general assistants and kitchen porters. Responsible for servicing hospitality and events. Assisting with staff training. Ensuring service areas are clean and ready for each service. Many other duties, full job description available upon request. The successful Catering Team Leader will have the following related skills / experience: Previous experience of working in a similar catering role. Experience of catering for large numbers. Confident communicator Strong organisational skills, methodical and able to give directions to colleagues Completed Level 2 Food Safety. Must hold a valid driving licence and have own transport due to the location
May 05, 2026
Full time
An excellent opportunity has arisen to work for our established client in Thatcham as a Catering Team Leader. Joining a friendly and enthusiastic team who are passionate about delivering delicious food and a great dining experience. You will be assisting the Catering Manager in the day to day running of the catering operations. Location: Thatcham, office based Working Hours - 6:30AM - 3PM / 12PM - 8:30PM, alternate weeks Working 5 days out of 7, Monday - Sunday Benefits: 9% employer pension contribution, 25 days holiday + bank holidays, Life Insurance and critical illness cover, range of nutritious, freshly prepared meals free of charge, access to on-site swimming pool, gym, tennis, and squash. As the Catering Team Leader, you will be responsible for: Maintenance of the dining room and food service areas. Supervising all general assistants and kitchen porters. Responsible for servicing hospitality and events. Assisting with staff training. Ensuring service areas are clean and ready for each service. Many other duties, full job description available upon request. The successful Catering Team Leader will have the following related skills / experience: Previous experience of working in a similar catering role. Experience of catering for large numbers. Confident communicator Strong organisational skills, methodical and able to give directions to colleagues Completed Level 2 Food Safety. Must hold a valid driving licence and have own transport due to the location
