Job Description At Visa, we are passionate about making a difference. We lead the way in disrupting fraud from multiple vectors, and we are expanding our Value Added Services team with a Senior Manager Sales Specialist based in London. If you are dynamic, result oriented and ready to drive growth initiatives, we would love to hear from you. A key part of this role involves Promoting the full suite of Visa Protect Services. You will be responsible for communicating its value to clients, demonstrating how Visa's adaptive behavioural analytics, real time transaction scoring, and advanced machine learning models help financial institutions detect and prevent fraud with greater precision and lower false positives. The Visa Protect Salesperson has primary ownership and accountability for bringing Visa products and solutions to market to ensure Visa continues to hold its leadership position in driving the growth of core products and digital payments by providing maximum security combined with best in class user experience. Additionally helps account executives win new business using subject matter expertise and thought leadership. The right candidate must possess technical and functional understanding of payment systems, core products, protocols and frameworks, and this has to balance with business acumen and commercial instincts. Familiarity with technologies and systems used in payments, mobile and e commerce, specifically in areas of fraud and risk management, 3 D Secure, authentication, NFC, tokenization, remote payments, and a working knowledge of system interconnection methods (APIs, SDKs, ISO messages etc.) is expected. Experience with risk and fraud management is an advantage. This role demands a proactive approach, robust sales skills, and the ability to engage with clients consultatively to understand their strategies, priorities, and to support their needs. The candidate must also have strong coordination and project management skills to be able to deliver on large cross functional projects working with colleagues and partners across multiple geographies and time zones. The role is based in London and will require occasional travel. Responsibilities and activities Owner of Visa Risk and Authentication Sales activities in the local market. Delivering complex solutions for clients and supporting delivery of related Visa scorecard targets. Primary responsibility is the UK & Ireland markets. Identify strategic opportunities for Visa capabilities through a strong understanding of various client business needs, leveraging Visa solutions across multiple platforms. Work hand in hand with colleagues from other functional areas; the role holder must be a catalyst for development of existing and new solutions. Thought leadership with internal and external stakeholders including participation in industry events, regulator and government engagement to formulate strategy to drive regulation change where needed. Partner with Account Executives to develop and execute account strategies, objectives and plans to increase revenue and market share for strategic financial and non financial accounts. Utilize a data driven approach, providing factual and analytical support in argumentation. Understand market environment and provide input into country strategies and account plans. Track competition activity and continually be focused on ensuring that Visa's products and solutions deployed in the market meet all relevant consumer and merchant payment needs. Foster in depth and productive relationships at all levels with the clients and the Visa organization. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications: 8 or more years of relevant work experience with a bachelor's degree or at least 5 years of work experience with an advanced degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD. Preferred Qualifications: 9 or more years of relevant work experience with a bachelor's degree or at least 7 years of work experience with an advanced degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD. Bachelor's degree in business, Information Systems, Computer Science, or a related technical discipline. Required experience Strong sales skills to drive revenue growth and build lasting client relationships. Experience in the payments, mobile, software or technology services required, preferably in the banking or financial industry. Experience in risk and, or fraud management. Understanding of card products, digital payments and payment technologies related to eCommerce, tokenization, EMV, NFC, mobile, etc. Experience with new product development and ability to translate client needs into product requirements, developing product pricing and positioning strategies. Demonstrated track record of planning, managing and delivering on complex cross functional projects from conceptualization to launch. Proven ability to develop and execute go to market strategies for products. Strong ability to analyze complex data and information, develop insights, and create impactful narratives. Ability to quickly assimilate and apply new solutions and application knowledge. Data driven problem solving skills and a hands on approach to work. Strategic thinking and thought leadership. Ability to work within a complex and often ambiguous environment, and to influence senior management and other relevant parties. Executive presence, strong written and oral communication-incl. large group presentations. Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Jan 12, 2026
Full time
Job Description At Visa, we are passionate about making a difference. We lead the way in disrupting fraud from multiple vectors, and we are expanding our Value Added Services team with a Senior Manager Sales Specialist based in London. If you are dynamic, result oriented and ready to drive growth initiatives, we would love to hear from you. A key part of this role involves Promoting the full suite of Visa Protect Services. You will be responsible for communicating its value to clients, demonstrating how Visa's adaptive behavioural analytics, real time transaction scoring, and advanced machine learning models help financial institutions detect and prevent fraud with greater precision and lower false positives. The Visa Protect Salesperson has primary ownership and accountability for bringing Visa products and solutions to market to ensure Visa continues to hold its leadership position in driving the growth of core products and digital payments by providing maximum security combined with best in class user experience. Additionally helps account executives win new business using subject matter expertise and thought leadership. The right candidate must possess technical and functional understanding of payment systems, core products, protocols and frameworks, and this has to balance with business acumen and commercial instincts. Familiarity with technologies and systems used in payments, mobile and e commerce, specifically in areas of fraud and risk management, 3 D Secure, authentication, NFC, tokenization, remote payments, and a working knowledge of system interconnection methods (APIs, SDKs, ISO messages etc.) is expected. Experience with risk and fraud management is an advantage. This role demands a proactive approach, robust sales skills, and the ability to engage with clients consultatively to understand their strategies, priorities, and to support their needs. The candidate must also have strong coordination and project management skills to be able to deliver on large cross functional projects working with colleagues and partners across multiple geographies and time zones. The role is based in London and will require occasional travel. Responsibilities and activities Owner of Visa Risk and Authentication Sales activities in the local market. Delivering complex solutions for clients and supporting delivery of related Visa scorecard targets. Primary responsibility is the UK & Ireland markets. Identify strategic opportunities for Visa capabilities through a strong understanding of various client business needs, leveraging Visa solutions across multiple platforms. Work hand in hand with colleagues from other functional areas; the role holder must be a catalyst for development of existing and new solutions. Thought leadership with internal and external stakeholders including participation in industry events, regulator and government engagement to formulate strategy to drive regulation change where needed. Partner with Account Executives to develop and execute account strategies, objectives and plans to increase revenue and market share for strategic financial and non financial accounts. Utilize a data driven approach, providing factual and analytical support in argumentation. Understand market environment and provide input into country strategies and account plans. Track competition activity and continually be focused on ensuring that Visa's products and solutions deployed in the market meet all relevant consumer and merchant payment needs. Foster in depth and productive relationships at all levels with the clients and the Visa organization. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications: 8 or more years of relevant work experience with a bachelor's degree or at least 5 years of work experience with an advanced degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD. Preferred Qualifications: 9 or more years of relevant work experience with a bachelor's degree or at least 7 years of work experience with an advanced degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD. Bachelor's degree in business, Information Systems, Computer Science, or a related technical discipline. Required experience Strong sales skills to drive revenue growth and build lasting client relationships. Experience in the payments, mobile, software or technology services required, preferably in the banking or financial industry. Experience in risk and, or fraud management. Understanding of card products, digital payments and payment technologies related to eCommerce, tokenization, EMV, NFC, mobile, etc. Experience with new product development and ability to translate client needs into product requirements, developing product pricing and positioning strategies. Demonstrated track record of planning, managing and delivering on complex cross functional projects from conceptualization to launch. Proven ability to develop and execute go to market strategies for products. Strong ability to analyze complex data and information, develop insights, and create impactful narratives. Ability to quickly assimilate and apply new solutions and application knowledge. Data driven problem solving skills and a hands on approach to work. Strategic thinking and thought leadership. Ability to work within a complex and often ambiguous environment, and to influence senior management and other relevant parties. Executive presence, strong written and oral communication-incl. large group presentations. Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Who are OnBuy? OnBuy are an online marketplace who are on a mission of being the best choice for every customer, everywhere. We have recently been named one of the UK's fastest-growing tech companies in the Sunday Times 100 Tech list. All achievements we are very proud of, but we don't let that go to our head. We are all laser focused on our mission and understand the huge joint effort ahead of us needed to succeed. Working at OnBuy: We are a team of driven and motivated people who thrive when working at pace. To succeed at OnBuy you need to take charge and fully own your responsibilities, rolling your sleeves up when needed to 'get it done'. Working at OnBuy you are surrounded by so much opportunity, but you must possess the ability to stay focused and prioritise ruthlessly. Most importantly, you will thrive in an ever-changing environment as we are constantly evolving. At OnBuy, you're not just a number or another cog in a machine. We are creating something really special, and you have the opportunity to affect meaningful change and have your voice heard. We are a close team, who have the opportunity to learn and grow as OnBuy evolves. Product Owner- Discover and Choose, you will Help buyers find the right product at the right price every time. Discover and Choose owns the search, browse, and product discovery journey, from intelligent recommendations to merchandising and SEO. The goal is to inspire confidence and excitement through a fast, personalised, and data-driven experience that converts curiosity into purchase. You'll own the vision, the now, next, and later roadmap, the delivery, and the success of Discover & Choose of all features and services that define our buyer and seller experience. Acting as the bridge between company ambition and technical execution, you will translate insights, priorities, and operational needs into a clear, outcome-driven roadmap that delivers measurable value for our customers and the business. At OnBuy, we do not manage projects. We own outcomes. You will take full ownership of your domain and act as a business owner, accountable for delivering an exceptional experience and driving growth. Partnering with Technology, QA, and Design Leads, you will lead a cross-functional squad to ensure every sprint delivers tangible progress against shared Goals and Key Metrics. You will act as the subject matter expert and the go-to authority for your product area, ensuring decisions are well-informed, insight-driven, and aligned to our broader vision. Key Responsibilities Product Strategy and Vision Define and own the product vision and roadmap for your domain, aligned to company strategy and business Goals. Translate Goals into clear problem statements, user stories, and measurable outcomes. Continuously prioritise and refine the backlog based on data, impact, and value. Delivery and Execution Work closely with engineering, QA, design, data, and activation teams to deliver high-quality solutions that drive growth and value. Lead sprint planning, reviews, and backlog refinement to maintain clarity, alignment, and focus for your squad. Balance delivery speed with long-term scalability, technical health, and operational efficiency. Focus on outcomes over outputs, ensuring delivery directly improves experience, performance, and business value. Customer and Stakeholder Engagement Champion the voice of the customer using insights, feedback, and research to inform decision-making. Partner with commercial, operations, and marketing teams to ensure alignment and adoption of new features. Communicate product performance, progress, and impact against Goals and Key Metrics clearly and consistently across all levels. Data and Outcomes Define clear Goals and Key Metrics that connect team outputs to customer and business outcomes. Use analytics and insight to measure performance, track progress, and identify opportunities for improvement. Make evidence-based decisions combining data, customer feedback, and experimentation. Continuously iterate to enhance conversion, engagement, and satisfaction through data-driven learning. About You You are a strategic thinker who simplifies complexity and drives delivery at pace. You combine a commercial mindset with empathy for customers and a collaborative approach to problem-solving. You treat your product like your own business, taking ownership of its growth, performance, and success. You take pride in delivering exceptional experiences and have a hunger to drive impact through innovation, precision, and continuous improvement. Proven experience as a Product Owner or Product Manager in a digital, retail, eCommerce, or SaaS environment. Experience in Search, browse, and product discovery journey. Strong understanding of Agile delivery and backlog management. Excellent communication and stakeholder management skills, able to influence without authority. Familiarity with Agile tools such as Jira and Confluence and BI tools such as Looker Studio or similar. The confidence and curiosity to act as the subject matter expert and go-to contact for your domain. A focus on measurable outcomes with a clear ability to link delivery to impact. Data-Driven Decision Making: Ability to use user behaviour data (retention cohorts, activation curves, reward utilisation, LTV uplift) Ready to Own It? If you're excited to lead with purpose, deliver with precision, and drive real impact-we'd love to hear from you. The salary on offer for this role is up to £65,000- £75000 per annum, depending on experience. We also offer the following benefits: In return for helping us to grow, we'll offer you company equity, meaning you own a piece of this business we are all working so hard to build. 25 days annual leave + Bank Holidays 1 extra day off for your Birthday Employee Assistance Programme Perks at Work benefit platform Opportunities for career development and progression Plus in return for helping us to grow, we'll offer you company equity, meaning you own a piece of this business we are all working so hard to build. Our Commitment OnBuy is an equal opportunities employer. We are dedicated to creating a fair and transparent workforce, starting with a recruitment process that does not discriminate on the basis of gender, sexual orientation, marital or civil partnership status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.
Jan 01, 2026
Full time
Who are OnBuy? OnBuy are an online marketplace who are on a mission of being the best choice for every customer, everywhere. We have recently been named one of the UK's fastest-growing tech companies in the Sunday Times 100 Tech list. All achievements we are very proud of, but we don't let that go to our head. We are all laser focused on our mission and understand the huge joint effort ahead of us needed to succeed. Working at OnBuy: We are a team of driven and motivated people who thrive when working at pace. To succeed at OnBuy you need to take charge and fully own your responsibilities, rolling your sleeves up when needed to 'get it done'. Working at OnBuy you are surrounded by so much opportunity, but you must possess the ability to stay focused and prioritise ruthlessly. Most importantly, you will thrive in an ever-changing environment as we are constantly evolving. At OnBuy, you're not just a number or another cog in a machine. We are creating something really special, and you have the opportunity to affect meaningful change and have your voice heard. We are a close team, who have the opportunity to learn and grow as OnBuy evolves. Product Owner- Discover and Choose, you will Help buyers find the right product at the right price every time. Discover and Choose owns the search, browse, and product discovery journey, from intelligent recommendations to merchandising and SEO. The goal is to inspire confidence and excitement through a fast, personalised, and data-driven experience that converts curiosity into purchase. You'll own the vision, the now, next, and later roadmap, the delivery, and the success of Discover & Choose of all features and services that define our buyer and seller experience. Acting as the bridge between company ambition and technical execution, you will translate insights, priorities, and operational needs into a clear, outcome-driven roadmap that delivers measurable value for our customers and the business. At OnBuy, we do not manage projects. We own outcomes. You will take full ownership of your domain and act as a business owner, accountable for delivering an exceptional experience and driving growth. Partnering with Technology, QA, and Design Leads, you will lead a cross-functional squad to ensure every sprint delivers tangible progress against shared Goals and Key Metrics. You will act as the subject matter expert and the go-to authority for your product area, ensuring decisions are well-informed, insight-driven, and aligned to our broader vision. Key Responsibilities Product Strategy and Vision Define and own the product vision and roadmap for your domain, aligned to company strategy and business Goals. Translate Goals into clear problem statements, user stories, and measurable outcomes. Continuously prioritise and refine the backlog based on data, impact, and value. Delivery and Execution Work closely with engineering, QA, design, data, and activation teams to deliver high-quality solutions that drive growth and value. Lead sprint planning, reviews, and backlog refinement to maintain clarity, alignment, and focus for your squad. Balance delivery speed with long-term scalability, technical health, and operational efficiency. Focus on outcomes over outputs, ensuring delivery directly improves experience, performance, and business value. Customer and Stakeholder Engagement Champion the voice of the customer using insights, feedback, and research to inform decision-making. Partner with commercial, operations, and marketing teams to ensure alignment and adoption of new features. Communicate product performance, progress, and impact against Goals and Key Metrics clearly and consistently across all levels. Data and Outcomes Define clear Goals and Key Metrics that connect team outputs to customer and business outcomes. Use analytics and insight to measure performance, track progress, and identify opportunities for improvement. Make evidence-based decisions combining data, customer feedback, and experimentation. Continuously iterate to enhance conversion, engagement, and satisfaction through data-driven learning. About You You are a strategic thinker who simplifies complexity and drives delivery at pace. You combine a commercial mindset with empathy for customers and a collaborative approach to problem-solving. You treat your product like your own business, taking ownership of its growth, performance, and success. You take pride in delivering exceptional experiences and have a hunger to drive impact through innovation, precision, and continuous improvement. Proven experience as a Product Owner or Product Manager in a digital, retail, eCommerce, or SaaS environment. Experience in Search, browse, and product discovery journey. Strong understanding of Agile delivery and backlog management. Excellent communication and stakeholder management skills, able to influence without authority. Familiarity with Agile tools such as Jira and Confluence and BI tools such as Looker Studio or similar. The confidence and curiosity to act as the subject matter expert and go-to contact for your domain. A focus on measurable outcomes with a clear ability to link delivery to impact. Data-Driven Decision Making: Ability to use user behaviour data (retention cohorts, activation curves, reward utilisation, LTV uplift) Ready to Own It? If you're excited to lead with purpose, deliver with precision, and drive real impact-we'd love to hear from you. The salary on offer for this role is up to £65,000- £75000 per annum, depending on experience. We also offer the following benefits: In return for helping us to grow, we'll offer you company equity, meaning you own a piece of this business we are all working so hard to build. 25 days annual leave + Bank Holidays 1 extra day off for your Birthday Employee Assistance Programme Perks at Work benefit platform Opportunities for career development and progression Plus in return for helping us to grow, we'll offer you company equity, meaning you own a piece of this business we are all working so hard to build. Our Commitment OnBuy is an equal opportunities employer. We are dedicated to creating a fair and transparent workforce, starting with a recruitment process that does not discriminate on the basis of gender, sexual orientation, marital or civil partnership status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.
Job Description We have an excellent opportunity available for a passionate and analytical eCommerce Account Executive to make a difference at Kraft Heinz. The position lies within the UK eCommerce team. This role combines Category Insights, Channel Strategy and Sales to drive growth across Asda and Iceland Online. This is a dynamic position offering significant exposure to internal stakeholders and external customer teams, reporting directly into the Senior eCommerce Channel Development Manager. What you'll do Own and execute the Asda Online and Iceland online strategies, to develop and grow Heinz's presence across all categories. Use category (Unify), shopper (Quantium/ Kantar), digital shelf (Profitero) and other market data to identify sales opportunities across the channels. Partner with internal teams (primarily the Asda & Iceland sales team) to explore and implement innovative solutions Execute key initiatives focusing on distribution, ranging and promotional effectiveness. This includes a full-year online only promotional plan and Express range review recommendations. Build and maintain strong external relationships with Asda & Iceland contacts to drive trade planning, campaigns and successful NPD launches across the channels. Provide regular data performance overviews to internal stakeholders, highlighting key insights, successes and areas for improvement. Share learnings and best practices across teams to drive consistent growth strategies across the business. What you'll need: Experience in Sales, Commercial and/or Category Management. Creative, analytical mindset and excellent stakeholder management skills. A strong interest in eCommerce is essential. Understanding of retail dynamics across convenience and online channels. Professional Attributes Communication Skills At Kraft Heinz you'll easily be exposed to senior management, no matter your level. Therefore, it's important you have excellent communication skills, to deal with all kinds of different stakeholders. Simplify the complex In the ecommerce team you will work across all categories and cross functionally, so you will need to turn complexity into simple action plans Growth mindset At Kraft Heinz we dare to be better every day so you will thrive for continuous improvement and challenge the status quo. In our ecommerce team you will have the opportunity to be true entrepreneur Work as a team At Kraft Heinz we believe in the "power of we". You will work with a lot of key stakeholders to achieve one common goal for the company Navigate the future You will work on defining the destination for our ecommerce business and therefore you will be curious, externally focused and driven by data What we offer you An ambitious employer with an industry-recognised career development pathway A meritocratic, pay for performance approach A fun, collaborative office culture that celebrates good food and good times with regular events and socials An active network of Business Resource Groups, sponsored by leadership, that promote education, celebration, & allyship, helping to create an inclusive work environment Flexible and hybrid working approach, including ability to work from abroad Family-friendly; market leading parental leave benefits & sponsored nursery scheme Employee discount on Heinz products! Wellbeing Private medical cover & Digital GP Comprehensive Life Assurance & Group Income Protection Exclusive gym discounts & cycle to work scheme Premium membership to Calm App A variety of amazing sports teams & clubs! 3 volunteering days per year (e.g. Soup Kitchen, Magic Breakfast) As a Disability Confident employer, we are happy to accommodate any reasonable adjustments you may need during our screening and interview process. Location(s) London - The Shard Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
Jan 01, 2026
Full time
Job Description We have an excellent opportunity available for a passionate and analytical eCommerce Account Executive to make a difference at Kraft Heinz. The position lies within the UK eCommerce team. This role combines Category Insights, Channel Strategy and Sales to drive growth across Asda and Iceland Online. This is a dynamic position offering significant exposure to internal stakeholders and external customer teams, reporting directly into the Senior eCommerce Channel Development Manager. What you'll do Own and execute the Asda Online and Iceland online strategies, to develop and grow Heinz's presence across all categories. Use category (Unify), shopper (Quantium/ Kantar), digital shelf (Profitero) and other market data to identify sales opportunities across the channels. Partner with internal teams (primarily the Asda & Iceland sales team) to explore and implement innovative solutions Execute key initiatives focusing on distribution, ranging and promotional effectiveness. This includes a full-year online only promotional plan and Express range review recommendations. Build and maintain strong external relationships with Asda & Iceland contacts to drive trade planning, campaigns and successful NPD launches across the channels. Provide regular data performance overviews to internal stakeholders, highlighting key insights, successes and areas for improvement. Share learnings and best practices across teams to drive consistent growth strategies across the business. What you'll need: Experience in Sales, Commercial and/or Category Management. Creative, analytical mindset and excellent stakeholder management skills. A strong interest in eCommerce is essential. Understanding of retail dynamics across convenience and online channels. Professional Attributes Communication Skills At Kraft Heinz you'll easily be exposed to senior management, no matter your level. Therefore, it's important you have excellent communication skills, to deal with all kinds of different stakeholders. Simplify the complex In the ecommerce team you will work across all categories and cross functionally, so you will need to turn complexity into simple action plans Growth mindset At Kraft Heinz we dare to be better every day so you will thrive for continuous improvement and challenge the status quo. In our ecommerce team you will have the opportunity to be true entrepreneur Work as a team At Kraft Heinz we believe in the "power of we". You will work with a lot of key stakeholders to achieve one common goal for the company Navigate the future You will work on defining the destination for our ecommerce business and therefore you will be curious, externally focused and driven by data What we offer you An ambitious employer with an industry-recognised career development pathway A meritocratic, pay for performance approach A fun, collaborative office culture that celebrates good food and good times with regular events and socials An active network of Business Resource Groups, sponsored by leadership, that promote education, celebration, & allyship, helping to create an inclusive work environment Flexible and hybrid working approach, including ability to work from abroad Family-friendly; market leading parental leave benefits & sponsored nursery scheme Employee discount on Heinz products! Wellbeing Private medical cover & Digital GP Comprehensive Life Assurance & Group Income Protection Exclusive gym discounts & cycle to work scheme Premium membership to Calm App A variety of amazing sports teams & clubs! 3 volunteering days per year (e.g. Soup Kitchen, Magic Breakfast) As a Disability Confident employer, we are happy to accommodate any reasonable adjustments you may need during our screening and interview process. Location(s) London - The Shard Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
National Account Manager (Wholesale) - Myprotein Job Category Sales & Business Development Division Location UK, Manchester Job Type Full-time About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? National Account Manager UK (Wholesale) Location: Manchester HQ, ICON, WA15 0AF About THG Nutrition & Wellness : THG Nutrition & Wellness is home to some of the best loved and most trusted names in wellbeing and nutrition, including Myprotein, the world's largest online sports nutrition brand, its family of brands, Myvegan, Myvitamins and MP Activewear. We want to be the world's most empowering health movement, championing everyone to live healthier, more active lives. Our brands and people exist to break boundaries, to power and empower those who want more. We break conventions, we're a force for good, and we keep it real. These are the values that drive us through every day. Why be a National Account Manager at Myprotein? Ready to take your career to the next level with one of the world's leading sports nutrition brands? As a National Account Manager for UK Retail at Myprotein, you'll play a key role in driving high-growth opportunities across top-tier grocery customers. You'll be responsible for a high-value P&L, shaping the B2B retail strategy and unlocking new potential in a fast-paced, performance-driven environment. This is your chance to make a real impact on a brand at the forefront of health and wellness, backed by the scale and innovation of THG Nutrition. As a National Account Manager you will: Manage a dedicated portfolio of UK/ EU Wholesale accounts, ensuring company profitability, customer satisfaction, and achievement of individual growth targets. Take full ownership for delivering key commercial objectives within assigned customer(s), aligning activities with the overall business strategy through proactive relationship management at multiple stakeholder levels. Continually assess the customer product mix to improve profitability (PPU), incorporating marketing initiatives such as complexity reduction and cost-optimised product recommendations. Develop and maintain customer joint business plans where relevant, ensuring alignment with business priorities. Lead negotiations with buyers to secure optimal distribution levels and fixture space, prioritising the most profitable and high-volume SKUs. Manage customer and internal relationships across multiple departments (commercial, technical, product development) to achieve results within a complex matrix environment. Maintain forecast accuracy in line with account targets, collaborating with the demand planner to implement changes that support CSL and stock targets, while feeding into the company's financial planning cycle. Conduct annual reviews of customer account plans as part of the budgeting process for the upcoming year. Implement agreed promotional plans within defined trade investment budgets, evaluating effectiveness to ensure maximum ROI on promotional spend. Provide accurate rolling monthly sales forecasts to the business. Deliver and refine an accurate monthly demand plan. What skills and experience do I need for this role? 3+ years of experience in Account Management within the Food & Beverage or Grocery Retail sector Strong understanding of the UK retail landscape, with a proven track record of delivering commercial growth Knowledge or genuine interest in sports nutrition, health, or wellness products Excellent communication and presentation skills, with the ability to influence internal and external stakeholders Strong analytical and problem-solving abilities, with confidence in using data to drive decisions Ability to manage multiple projects and priorities in a fast-paced, dynamic environment Collaborative and relationship-focused, with experience building and maintaining key customer partnerships A proactive, solutions-oriented mindset with the drive to take ownership and lead initiatives Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our in-house CBT therapist. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. State-of-the-art on-site gym. Access to our on-site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On-site staff shop. Access to on-site barber. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV Resume/CV LinkedIn Profile Website Please could you outline your salary requirements to ensure they align with our budget?
Jan 01, 2026
Full time
National Account Manager (Wholesale) - Myprotein Job Category Sales & Business Development Division Location UK, Manchester Job Type Full-time About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? National Account Manager UK (Wholesale) Location: Manchester HQ, ICON, WA15 0AF About THG Nutrition & Wellness : THG Nutrition & Wellness is home to some of the best loved and most trusted names in wellbeing and nutrition, including Myprotein, the world's largest online sports nutrition brand, its family of brands, Myvegan, Myvitamins and MP Activewear. We want to be the world's most empowering health movement, championing everyone to live healthier, more active lives. Our brands and people exist to break boundaries, to power and empower those who want more. We break conventions, we're a force for good, and we keep it real. These are the values that drive us through every day. Why be a National Account Manager at Myprotein? Ready to take your career to the next level with one of the world's leading sports nutrition brands? As a National Account Manager for UK Retail at Myprotein, you'll play a key role in driving high-growth opportunities across top-tier grocery customers. You'll be responsible for a high-value P&L, shaping the B2B retail strategy and unlocking new potential in a fast-paced, performance-driven environment. This is your chance to make a real impact on a brand at the forefront of health and wellness, backed by the scale and innovation of THG Nutrition. As a National Account Manager you will: Manage a dedicated portfolio of UK/ EU Wholesale accounts, ensuring company profitability, customer satisfaction, and achievement of individual growth targets. Take full ownership for delivering key commercial objectives within assigned customer(s), aligning activities with the overall business strategy through proactive relationship management at multiple stakeholder levels. Continually assess the customer product mix to improve profitability (PPU), incorporating marketing initiatives such as complexity reduction and cost-optimised product recommendations. Develop and maintain customer joint business plans where relevant, ensuring alignment with business priorities. Lead negotiations with buyers to secure optimal distribution levels and fixture space, prioritising the most profitable and high-volume SKUs. Manage customer and internal relationships across multiple departments (commercial, technical, product development) to achieve results within a complex matrix environment. Maintain forecast accuracy in line with account targets, collaborating with the demand planner to implement changes that support CSL and stock targets, while feeding into the company's financial planning cycle. Conduct annual reviews of customer account plans as part of the budgeting process for the upcoming year. Implement agreed promotional plans within defined trade investment budgets, evaluating effectiveness to ensure maximum ROI on promotional spend. Provide accurate rolling monthly sales forecasts to the business. Deliver and refine an accurate monthly demand plan. What skills and experience do I need for this role? 3+ years of experience in Account Management within the Food & Beverage or Grocery Retail sector Strong understanding of the UK retail landscape, with a proven track record of delivering commercial growth Knowledge or genuine interest in sports nutrition, health, or wellness products Excellent communication and presentation skills, with the ability to influence internal and external stakeholders Strong analytical and problem-solving abilities, with confidence in using data to drive decisions Ability to manage multiple projects and priorities in a fast-paced, dynamic environment Collaborative and relationship-focused, with experience building and maintaining key customer partnerships A proactive, solutions-oriented mindset with the drive to take ownership and lead initiatives Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our in-house CBT therapist. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. State-of-the-art on-site gym. Access to our on-site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On-site staff shop. Access to on-site barber. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV Resume/CV LinkedIn Profile Website Please could you outline your salary requirements to ensure they align with our budget?
Interim Digital Experience Manager - London, United Kingdom London, UK Job Description Posted Thursday, November 27, 2025 at 11:00 PM Interim Digital Experience Manager - London, United Kingdom Region: London Office, UK This is a 12-month fixed term maternity cover contract. Ready for a fresh, new career? Look no further because one of the world's most iconic brands can help you get there. Why Join Us? At Subway, "better" is baked into our DNA. We are a brand that believes in continued improvement in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as the world's leading restaurant brands, we've always embraced change and the path ahead. And today, we're making better living way easier. Our purpose is about more than the food we serve in our restaurants. It's centered onfueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to transformational journey. About the Role: We are looking to recruit for a contract position to cover the Maternity Digital role. As a member of the Digital team, the Manager, Digital Experience EMEA will be responsible for and growing digital channels in EMEA including mobile app, off premises, and kiosks. This role will implement the strategy in EMEA to drive significant growth across mobile app and kiosks through cross functional partnership in a fast paced and high energy environment. The candidate will support the overall digital business plan in EMEA and achieving relative sales goals on an annual basis. The Manager, Digital Experience EMEA is the driver of digital initiatives in EMEA that generate incremental sales growth and/or unlock new revenue streams. This individual will work cross functionally with global digital teams, operations, technology, marketing and legal to drive revenue, profit and operational performance. They should have a deep understanding of key digital channels and disciplined business acumen. Responsibilities include but are not limited to: Lead digital channels across ecommerce and assist with kiosks in priority countries in EMEA developing annual sales forecasts and plans to hit relative targets working closely with global digital, operations, technology, and marketing. Liaise with cross-functional teams as required and ensure EMEA is represented appropriately. Partner closely with Analytics team to develop KPIs and ongoing reporting cadences for business reporting, operational improvements, and platform performance. Sales growth and execution focused by working collaboratively to achieve relative goals and priorities that enable operational efficiency, increase guest satisfaction or increase sales growth. Driver of the EMEA annual, and multi-year growth strategy and plan and implementation set by the VP Digital EMEA. Support implementation of innovations and act as key business stakeholder for EMEA for Global Digital and Technology teams. Influence and guide globally and work in partnership with other key regions to define growth driven roadmap and priorities as requested. Ad hoc projects as required to continue to drive the business forward. Skills and Abilities Required: Bachelor's degree preferred in Digital, Business, Technology, Finance 5 years of management experience in off-premises, digital or marketing with strong business, financial and technology acumen. Influencer with strong interpersonal and written communication skills, building business cases and articulating them for the executive leadership and other internal/external stakeholders. Self-motivated team player that brings excitement and enthusiasm to work each day and has strong cross functional experience, emotional intelligence, and empathy to lead a high performing team. Successful track record involved with off-premises or digital teams in a high growth environment and a strong consumer brand with track record of achieving results and driving improvements Ability to inspire and promote an entrepreneurial spirit of resourcefulness and adaptability across the organization while professionalizing the business A love of data and insights, always asking "how can we do this better/differently?" A growth mindset: track record of leveraging learnings, demonstrates entrepreneurial spirit, always imagining what's possible A shared appreciation for and commitment to our values QSR/Restaurant/Retail experience a plus, but not required
Jan 01, 2026
Full time
Interim Digital Experience Manager - London, United Kingdom London, UK Job Description Posted Thursday, November 27, 2025 at 11:00 PM Interim Digital Experience Manager - London, United Kingdom Region: London Office, UK This is a 12-month fixed term maternity cover contract. Ready for a fresh, new career? Look no further because one of the world's most iconic brands can help you get there. Why Join Us? At Subway, "better" is baked into our DNA. We are a brand that believes in continued improvement in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as the world's leading restaurant brands, we've always embraced change and the path ahead. And today, we're making better living way easier. Our purpose is about more than the food we serve in our restaurants. It's centered onfueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to transformational journey. About the Role: We are looking to recruit for a contract position to cover the Maternity Digital role. As a member of the Digital team, the Manager, Digital Experience EMEA will be responsible for and growing digital channels in EMEA including mobile app, off premises, and kiosks. This role will implement the strategy in EMEA to drive significant growth across mobile app and kiosks through cross functional partnership in a fast paced and high energy environment. The candidate will support the overall digital business plan in EMEA and achieving relative sales goals on an annual basis. The Manager, Digital Experience EMEA is the driver of digital initiatives in EMEA that generate incremental sales growth and/or unlock new revenue streams. This individual will work cross functionally with global digital teams, operations, technology, marketing and legal to drive revenue, profit and operational performance. They should have a deep understanding of key digital channels and disciplined business acumen. Responsibilities include but are not limited to: Lead digital channels across ecommerce and assist with kiosks in priority countries in EMEA developing annual sales forecasts and plans to hit relative targets working closely with global digital, operations, technology, and marketing. Liaise with cross-functional teams as required and ensure EMEA is represented appropriately. Partner closely with Analytics team to develop KPIs and ongoing reporting cadences for business reporting, operational improvements, and platform performance. Sales growth and execution focused by working collaboratively to achieve relative goals and priorities that enable operational efficiency, increase guest satisfaction or increase sales growth. Driver of the EMEA annual, and multi-year growth strategy and plan and implementation set by the VP Digital EMEA. Support implementation of innovations and act as key business stakeholder for EMEA for Global Digital and Technology teams. Influence and guide globally and work in partnership with other key regions to define growth driven roadmap and priorities as requested. Ad hoc projects as required to continue to drive the business forward. Skills and Abilities Required: Bachelor's degree preferred in Digital, Business, Technology, Finance 5 years of management experience in off-premises, digital or marketing with strong business, financial and technology acumen. Influencer with strong interpersonal and written communication skills, building business cases and articulating them for the executive leadership and other internal/external stakeholders. Self-motivated team player that brings excitement and enthusiasm to work each day and has strong cross functional experience, emotional intelligence, and empathy to lead a high performing team. Successful track record involved with off-premises or digital teams in a high growth environment and a strong consumer brand with track record of achieving results and driving improvements Ability to inspire and promote an entrepreneurial spirit of resourcefulness and adaptability across the organization while professionalizing the business A love of data and insights, always asking "how can we do this better/differently?" A growth mindset: track record of leveraging learnings, demonstrates entrepreneurial spirit, always imagining what's possible A shared appreciation for and commitment to our values QSR/Restaurant/Retail experience a plus, but not required
Responsibilities Lead the E-commerce function across trade, site design, development, merchandising, UX and CRO while building and managing a robust tech stack. Own full E-commerce P&L and tightly manage budgeting in-line with monthly forecasting. Deliver product, collection and collaboration launches timely and accurately. Manage a team to deliver world class basics across the website and all E-commerce functionalities. Spearhead and champion AI opportunities on the website and streamline workflows across the department. Be comfortable using Shopify Liquid and managing a development team in-house. Lead all customer retention strategies and best practices across CDP, E-mail, SMS, Whatsapp, push and loyalty. Deliver and own all E-commerce KPI's including LTV, CVR, AOV, UPT, ASP. Manage and grow our mobile app. Build out our localisation proposition across all core and emerging markets including languages and personalisation. Manage our affiliate marketing programme. Work closely with the brand & broader commercial teams to feed in data driven analytics and insights. Keep up to date with new technology and be across the ever-changing landscape of E-commerce. Manage the workload and output of the E-commerce team including CRM and hire any gaps in the team. Work cross-functionally across all departments as this role will work very closely with paid marketing, operations, logistics, merchandising, CX, marketing and brand partnerships. Constantly be looking for ways to improve the performance of the website and the customer journey. Manage SEO and agentic search strategy and focus on increasing Jaded London's visibility across all search engines and LLMs. Experience Experience running a £50m revenue D2C website in the last 5 years, with the US being a key market. 5+ years' experience managing / leading a digital retail / ecommerce P&L, with experience in cross border fashion / apparel a major plus. Full working / leading edge knowledge of CRO techniques. Full working / leading edge knowledge of CRM strategies and tactics to drive cLTV; Great knowledge of Shopify+ and ideally Ometria, Attentive and Global-E. Global experience (USA, Europe.) Key Skills Natural born leader, who feels at ease managing a team. Must have extensive experience managing a Shopify website and ideally multiple storefronts. Have great understanding of retail, e-commerce and marketing businesses You're a 'natural retailer'; obsessed with delivering your promise to customers CRO methodology is at the heart of everything you do Have a proven track record as a commercial individual, who understands brand and customer (shopper). Intellectual and emotional intelligence in balanced / equal measure Understand how to maximise output in conversion activity where a mix of skill / talent types is required (data analysis vs creative visual merchandising and UX are quite different approaches) Are a 'subjective' thinker in terms of ideas, following your instinct, but you'll be used to using internal/external data to underpin your ideas with confidence You are independent and self-directed but able to work and lead a team of creative individuals Have superior analytical skills to track and manage performance Have excellent interpersonal skills and the ability to persuasively sell ideas A quick learner who can process lots of information and prioritise action Effectively navigate and collaborate cross-functionally Are an outcomes focused manager, with strong team orientation Successful People at Jaded are: Passionate about our brand and products. Comfortable with being uncomfortable and up for regular change in tactics, actions and organisation Used to start-up / scale-up cultures, which are super-fast paced and unpredictable Own it and make stuff happen DO EXTRA - Champions do extra! Think like a customer every day Benefits 50% Employee Discount 24 days holiday per year (plus bank holidays) A paid day off on your birthday A paid moving day per year Hybrid Working Arrangements - 1 day per week WFH after 6 month probation Pension Scheme Bonus Scheme Employee Assistance Programme for you and your family £500 employee referral bonus scheme Local Business Discounts (cafés, fitness, beauty etc) North-West London office location directly located next to good transport links Casual office dress code (your style of dress is up to you, wear what you feel best in) Fully-stocked kitchens and fridges (hello endless brekkie and snack supply, see ya afternoon munchies) Regular Office Social Events (e.g. payday socials)
Jan 01, 2026
Full time
Responsibilities Lead the E-commerce function across trade, site design, development, merchandising, UX and CRO while building and managing a robust tech stack. Own full E-commerce P&L and tightly manage budgeting in-line with monthly forecasting. Deliver product, collection and collaboration launches timely and accurately. Manage a team to deliver world class basics across the website and all E-commerce functionalities. Spearhead and champion AI opportunities on the website and streamline workflows across the department. Be comfortable using Shopify Liquid and managing a development team in-house. Lead all customer retention strategies and best practices across CDP, E-mail, SMS, Whatsapp, push and loyalty. Deliver and own all E-commerce KPI's including LTV, CVR, AOV, UPT, ASP. Manage and grow our mobile app. Build out our localisation proposition across all core and emerging markets including languages and personalisation. Manage our affiliate marketing programme. Work closely with the brand & broader commercial teams to feed in data driven analytics and insights. Keep up to date with new technology and be across the ever-changing landscape of E-commerce. Manage the workload and output of the E-commerce team including CRM and hire any gaps in the team. Work cross-functionally across all departments as this role will work very closely with paid marketing, operations, logistics, merchandising, CX, marketing and brand partnerships. Constantly be looking for ways to improve the performance of the website and the customer journey. Manage SEO and agentic search strategy and focus on increasing Jaded London's visibility across all search engines and LLMs. Experience Experience running a £50m revenue D2C website in the last 5 years, with the US being a key market. 5+ years' experience managing / leading a digital retail / ecommerce P&L, with experience in cross border fashion / apparel a major plus. Full working / leading edge knowledge of CRO techniques. Full working / leading edge knowledge of CRM strategies and tactics to drive cLTV; Great knowledge of Shopify+ and ideally Ometria, Attentive and Global-E. Global experience (USA, Europe.) Key Skills Natural born leader, who feels at ease managing a team. Must have extensive experience managing a Shopify website and ideally multiple storefronts. Have great understanding of retail, e-commerce and marketing businesses You're a 'natural retailer'; obsessed with delivering your promise to customers CRO methodology is at the heart of everything you do Have a proven track record as a commercial individual, who understands brand and customer (shopper). Intellectual and emotional intelligence in balanced / equal measure Understand how to maximise output in conversion activity where a mix of skill / talent types is required (data analysis vs creative visual merchandising and UX are quite different approaches) Are a 'subjective' thinker in terms of ideas, following your instinct, but you'll be used to using internal/external data to underpin your ideas with confidence You are independent and self-directed but able to work and lead a team of creative individuals Have superior analytical skills to track and manage performance Have excellent interpersonal skills and the ability to persuasively sell ideas A quick learner who can process lots of information and prioritise action Effectively navigate and collaborate cross-functionally Are an outcomes focused manager, with strong team orientation Successful People at Jaded are: Passionate about our brand and products. Comfortable with being uncomfortable and up for regular change in tactics, actions and organisation Used to start-up / scale-up cultures, which are super-fast paced and unpredictable Own it and make stuff happen DO EXTRA - Champions do extra! Think like a customer every day Benefits 50% Employee Discount 24 days holiday per year (plus bank holidays) A paid day off on your birthday A paid moving day per year Hybrid Working Arrangements - 1 day per week WFH after 6 month probation Pension Scheme Bonus Scheme Employee Assistance Programme for you and your family £500 employee referral bonus scheme Local Business Discounts (cafés, fitness, beauty etc) North-West London office location directly located next to good transport links Casual office dress code (your style of dress is up to you, wear what you feel best in) Fully-stocked kitchens and fridges (hello endless brekkie and snack supply, see ya afternoon munchies) Regular Office Social Events (e.g. payday socials)
At Missoma, we believe jewellery is more than just an accessory, it's a form of self-expression. Founded in 2007 by Marisa Hordern, we've grown into a globally recognised brand known for our demi fine and solid gold pieces, all designed in house at our London studio and crafted with care. We're looking for a strategic, data driven Senior Ecommerce Manager who thrives in a fast paced, creative environment and is ready to take ownership of our digital growth. If you're passionate about delivering exceptional online experiences, optimising performance, and leading innovative projects, we'd love to hear from you. Why You'll Love Working With Us At Missoma, we live by three core values: Authentic We value honesty, open feedback, and conscious sustainability. You'll be part of a team that genuinely cares about people and the planet. Collaborative Every voice matters. We foster inclusivity, creativity, and fun, working together to innovate and grow. Entrepreneurial We think big and act boldly. You'll be encouraged to bring ideas, take initiative, and make a real impact. Your Role as Senior E-commerce Manager You'll lead the trading performance and continuous improvement of our website, ensuring an elevated brand experience that optimises conversion rates and drives average order value (AOV). This is a pivotal role in shaping the future of Missoma's digital presence. What You'll Be Doing Manage daily, weekly, and monthly trading and promotional performance to achieve revenue targets. Analyse site metrics and customer behaviour to identify growth opportunities. Own the front end development roadmap, collaborating with developers and designers to deliver a luxury aesthetic and intuitive UX. Drive conversion optimisation and AOV through UX improvements, merchandising, and promotional tactics. Lead SEO strategy to enhance visibility across organic and emerging AI driven search channels. Implement testing and optimisation initiatives (A/B testing, CRO strategies). Introduce innovative experiences that enhance customer engagement and value. Work cross functionally with content, production, operations, customer care, and tech teams to deliver cohesive campaigns and site updates. Manage and develop your team, fostering growth and engagement. What You'll Bring Minimum 5 years' experience in ecommerce management, ideally on Shopify within a luxury or premium brand. Strong understanding of website trading, UX principles, and conversion optimisation with a proven track record of driving commercial improvement. Experience managing front end development projects and liaising with technical and creative teams. Analytical mindset with proficiency in Google Analytics, CRO tools, and ecommerce platforms. Hands on experience managing and developing an ecommerce team. A critical creative eye for design and brand aesthetics. Excellent project management and stakeholder communication skills. Commercially focused, proactive, and adaptable in a fast paced environment. Passionate about ecommerce and growth opportunities. What You'll Get Generous staff discount across our products and experiences Hybrid working model with flexible hours at our West London HQ Healthcare cash plan to support everyday wellbeing Enhanced parental leave after two years of service Annual paid volunteer day to give back to causes you care about Monthly team socials and events Access to cycle and tech schemes with easy monthly payments
Jan 01, 2026
Full time
At Missoma, we believe jewellery is more than just an accessory, it's a form of self-expression. Founded in 2007 by Marisa Hordern, we've grown into a globally recognised brand known for our demi fine and solid gold pieces, all designed in house at our London studio and crafted with care. We're looking for a strategic, data driven Senior Ecommerce Manager who thrives in a fast paced, creative environment and is ready to take ownership of our digital growth. If you're passionate about delivering exceptional online experiences, optimising performance, and leading innovative projects, we'd love to hear from you. Why You'll Love Working With Us At Missoma, we live by three core values: Authentic We value honesty, open feedback, and conscious sustainability. You'll be part of a team that genuinely cares about people and the planet. Collaborative Every voice matters. We foster inclusivity, creativity, and fun, working together to innovate and grow. Entrepreneurial We think big and act boldly. You'll be encouraged to bring ideas, take initiative, and make a real impact. Your Role as Senior E-commerce Manager You'll lead the trading performance and continuous improvement of our website, ensuring an elevated brand experience that optimises conversion rates and drives average order value (AOV). This is a pivotal role in shaping the future of Missoma's digital presence. What You'll Be Doing Manage daily, weekly, and monthly trading and promotional performance to achieve revenue targets. Analyse site metrics and customer behaviour to identify growth opportunities. Own the front end development roadmap, collaborating with developers and designers to deliver a luxury aesthetic and intuitive UX. Drive conversion optimisation and AOV through UX improvements, merchandising, and promotional tactics. Lead SEO strategy to enhance visibility across organic and emerging AI driven search channels. Implement testing and optimisation initiatives (A/B testing, CRO strategies). Introduce innovative experiences that enhance customer engagement and value. Work cross functionally with content, production, operations, customer care, and tech teams to deliver cohesive campaigns and site updates. Manage and develop your team, fostering growth and engagement. What You'll Bring Minimum 5 years' experience in ecommerce management, ideally on Shopify within a luxury or premium brand. Strong understanding of website trading, UX principles, and conversion optimisation with a proven track record of driving commercial improvement. Experience managing front end development projects and liaising with technical and creative teams. Analytical mindset with proficiency in Google Analytics, CRO tools, and ecommerce platforms. Hands on experience managing and developing an ecommerce team. A critical creative eye for design and brand aesthetics. Excellent project management and stakeholder communication skills. Commercially focused, proactive, and adaptable in a fast paced environment. Passionate about ecommerce and growth opportunities. What You'll Get Generous staff discount across our products and experiences Hybrid working model with flexible hours at our West London HQ Healthcare cash plan to support everyday wellbeing Enhanced parental leave after two years of service Annual paid volunteer day to give back to causes you care about Monthly team socials and events Access to cycle and tech schemes with easy monthly payments
