There when it matters Sue Ryder is looking for a Social Media Manager To develop the strategic management and growth of Sue Ryders busy social media channels with the support of the Senior Social Media Manager. In this role you will lead on paid social media activity across Meta and other channels managing ad accounts to support our income-generating activities, including fundraising and retail, promotion of our end-of-life care and grief support services, and supporting our brand awareness activities. Reporting to the Senior Social Media Manager and line managing our Senior Social Media Officer the role has close liaison with colleagues from across the whole organisation particularly Fundraising This is an exciting opportunity for an experienced Social Media manager to make a real and lasting impact helping Sue Ryder reach more people at the moments that matter most. About the role: Support the Senior Social Media Officer to develop and maintain our national local and retail social media channels by planning and creating high-quality and engaging content. Manage the daily moderation rota across the team, participating in tasks and sharing opportunities for engagement. Lead paid social activity across income-generation, guiding the Senior Social Media Officer with their projects and acting as key contact for others. Develop and implement a retail social media strategy, with support from the Senior Digital Manager, to enable teams to promote their activities and enhance our national channels Manage our ongoing reporting across organic and paid social media to help us continually evaluate our strategy, ensuring our channels are regularly optimised and using data and insight to inform decisions. Deputise for the Senior Social Media Manager in relevant meetings and represent the social media team in agreed project groups. Essential: Demonstrable experience and understanding of developing a social media communications strategy and delivery plans, including securing buy-in from colleagues across the organisation Strong line management skills and the ability to influence colleagues from other directorates Intermediate level skills in Canva, Photoshop and Premiere Pro (or other image and video editing software) Confident using Meta Business Suite, listening tools (preferably Sprout Social) and all social media platforms Experience working with PR and Brand & Marketing teams across integrated campaigns Demonstrable experience in managing and reporting on a large and busy portfolio of social media accounts across multiple platforms, including excellent knowledge of GA4, Looker Studio and native platform analytical tools Desirable: Digital fundraising experience Experience of working in the charity sector Social Media Manager January 2026 Wider understanding of digital marketing Experience working with external agencies Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. Closing date: 12th May Interviews: CV s reviewed as received We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications. Benefits Company pension scheme 27 days holiday - rising to 33 with length of service plus bank holidays Enhanced maternity and paternity pay Enhanced sick pay Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals Staff discount of 10% on new goods online Structured induction programme and learning and development opportunities. For more of our employee benefits please visit our website. We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation. If you require support to compete an application or participate fully in the interview process, please let us know If you want more than just a job, we want you. Join the team and be there when it matters.
May 05, 2026
Full time
There when it matters Sue Ryder is looking for a Social Media Manager To develop the strategic management and growth of Sue Ryders busy social media channels with the support of the Senior Social Media Manager. In this role you will lead on paid social media activity across Meta and other channels managing ad accounts to support our income-generating activities, including fundraising and retail, promotion of our end-of-life care and grief support services, and supporting our brand awareness activities. Reporting to the Senior Social Media Manager and line managing our Senior Social Media Officer the role has close liaison with colleagues from across the whole organisation particularly Fundraising This is an exciting opportunity for an experienced Social Media manager to make a real and lasting impact helping Sue Ryder reach more people at the moments that matter most. About the role: Support the Senior Social Media Officer to develop and maintain our national local and retail social media channels by planning and creating high-quality and engaging content. Manage the daily moderation rota across the team, participating in tasks and sharing opportunities for engagement. Lead paid social activity across income-generation, guiding the Senior Social Media Officer with their projects and acting as key contact for others. Develop and implement a retail social media strategy, with support from the Senior Digital Manager, to enable teams to promote their activities and enhance our national channels Manage our ongoing reporting across organic and paid social media to help us continually evaluate our strategy, ensuring our channels are regularly optimised and using data and insight to inform decisions. Deputise for the Senior Social Media Manager in relevant meetings and represent the social media team in agreed project groups. Essential: Demonstrable experience and understanding of developing a social media communications strategy and delivery plans, including securing buy-in from colleagues across the organisation Strong line management skills and the ability to influence colleagues from other directorates Intermediate level skills in Canva, Photoshop and Premiere Pro (or other image and video editing software) Confident using Meta Business Suite, listening tools (preferably Sprout Social) and all social media platforms Experience working with PR and Brand & Marketing teams across integrated campaigns Demonstrable experience in managing and reporting on a large and busy portfolio of social media accounts across multiple platforms, including excellent knowledge of GA4, Looker Studio and native platform analytical tools Desirable: Digital fundraising experience Experience of working in the charity sector Social Media Manager January 2026 Wider understanding of digital marketing Experience working with external agencies Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. Closing date: 12th May Interviews: CV s reviewed as received We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications. Benefits Company pension scheme 27 days holiday - rising to 33 with length of service plus bank holidays Enhanced maternity and paternity pay Enhanced sick pay Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals Staff discount of 10% on new goods online Structured induction programme and learning and development opportunities. For more of our employee benefits please visit our website. We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation. If you require support to compete an application or participate fully in the interview process, please let us know If you want more than just a job, we want you. Join the team and be there when it matters.
This is an exciting opportunity for a In House Corporate Tax Manager to join an established team within a East Midlands Listed PLC. The role will involve managing tax compliance and providing expert tax advice. Client Details The hiring company is a well-recognised name in their sector. As a large organisation, it offers the chance to work on complex tax matters within a supportive and professional environment. Description Manage corporate tax compliance processes and ensure adherence to relevant regulations. Provide expert tax advice to internal stakeholders to support business decisions. Identify and implement tax planning opportunities to optimise tax efficiency. Collaborate with external advisors and tax authorities as required. Ensure timely and accurate preparation of tax returns and related documentation. Monitor changes in tax legislation and assess their impact on the organisation. Support the wider finance team with tax-related queries and projects. Contribute to the development of tax policies and procedures within the organisation. Profile A successful Corporate Tax Manager should have: A professional tax or accountancy qualification (e.g., CTA, ACA, ACCA). Strong technical knowledge of UK corporate tax legislation and compliance requirements. Experience in managing corporate tax processes within the retail industry or similar sectors. Excellent analytical skills and attention to detail. Ability to communicate effectively with both financial and non-financial stakeholders. Proficiency with tax software and financial systems. A proactive and solutions-oriented approach to problem-solving. Job Offer Competitive salary ranging from £54,000 to £70,000 per annum Supportive company culture fostering professional growth and development. This is an excellent opportunity for a skilled Corporate Tax Manager to advance their career
May 05, 2026
Full time
This is an exciting opportunity for a In House Corporate Tax Manager to join an established team within a East Midlands Listed PLC. The role will involve managing tax compliance and providing expert tax advice. Client Details The hiring company is a well-recognised name in their sector. As a large organisation, it offers the chance to work on complex tax matters within a supportive and professional environment. Description Manage corporate tax compliance processes and ensure adherence to relevant regulations. Provide expert tax advice to internal stakeholders to support business decisions. Identify and implement tax planning opportunities to optimise tax efficiency. Collaborate with external advisors and tax authorities as required. Ensure timely and accurate preparation of tax returns and related documentation. Monitor changes in tax legislation and assess their impact on the organisation. Support the wider finance team with tax-related queries and projects. Contribute to the development of tax policies and procedures within the organisation. Profile A successful Corporate Tax Manager should have: A professional tax or accountancy qualification (e.g., CTA, ACA, ACCA). Strong technical knowledge of UK corporate tax legislation and compliance requirements. Experience in managing corporate tax processes within the retail industry or similar sectors. Excellent analytical skills and attention to detail. Ability to communicate effectively with both financial and non-financial stakeholders. Proficiency with tax software and financial systems. A proactive and solutions-oriented approach to problem-solving. Job Offer Competitive salary ranging from £54,000 to £70,000 per annum Supportive company culture fostering professional growth and development. This is an excellent opportunity for a skilled Corporate Tax Manager to advance their career
Senior Land Officer Epsom, Aldershot, Portsmouth £55.5k - £66.7k per annum (dependent on skills and qualifications) Full-time Hybrid Joint-contribution pension from 6% (12% total) - Enhanced maternity & family leave - Life assurance - HolidayPlus - Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more. REQ5550 The overall purpose of this role will be to provide support to the Business as a whole and the Legal Property team in ensuring that the Company has the appropriate property consents and agreements in place to protect and reduce risk to the group profile and its infrastructure/assets. We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here's how you will contribute Providing prompt, effective and commercial guidance on land matters Engage with stakeholders at all levels, including landowners, Land Agents, Solicitors, and Heads Of within the SGN Group, to prepare, negotiate, and secure contracts for laying gas apparatus. This includes purchasing and leasing land, obtaining consents, and agreeing on financial considerations, while managing project budgets and timescales. Also, oversee rent payments for SGN sites and negotiate rent reviews. Advise the business and secure all required statutory and planning consents. Agree access routes with the Business and landowners, and negotiate compensation payments for losses due to work carried out by the Group. Ensure landowners, occupiers, and Agents have a positive impression of SGN for smooth future negotiations. Document agreements with legally binding contracts and ensure obligations from negotiations are fulfilled. Instruct, oversee, and manage external Land Agents. Working with key stakeholders to challenge, advise and guide projects at all stages to the ensure sites are ready to be commissioned on time to meet SGN's obligations Confidently negotiating heads of terms and consents for the re-siting, installation and/or replacement of gas infrastructure on both private and public land by way of licences, easements, leases and transfers Coaching and mentoring the England-based land officers for continued excellence, improvement of efficiency and sustainability in land matters Assisting with the maintenance and updating of key land policy documents alongside the Land Policy Manager to ensure efficiencies and commonality of purpose What you will need We're looking for a variety of skills and qualities that make you a great fit. If you don't meet every requirement, don't worry-we offer tailored learning and development to help you succeed. Practical knowledge of agriculture land valuation practice and principles or experience in a similar role is preferred. Experience within the Utilities industry is beneficial but not essential. Full UK Driving Licence and willingness to travel throughout South east England as required, for inspections and / or site meetings and travel to London office for meetings as and when required. Ability to manage unsupervised a varied workload to demanding timetables. Strong communication skills to ensure effective passage of instructions and advice both written and orally and an ability to build rapport with a variety of people from different backgrounds. A high attention to detail. Comfortable with Lone Working as well as being a team player. Proven experience in negotiating and securing rights for all sizes of infrastructure projects Not sure you meet every requirement? Research shows some people - particularly women and those from underrepresented backgrounds - may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives. If this role interests you but you're not sure you tick every box, we'd still love to hear from you. You might be just who we're looking for - now or in the future. Why SGN? SGN leads pioneering research and development for a energy system. Our innovative technologies are transforming the gas industry while keeping people safe and warm. We are an award-winning employer, including CCA Gold Awards for Great Places to Work and Inclusivity and Accessibility , and a proud Gold member of the Armed Forces Covenant. If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
May 05, 2026
Full time
Senior Land Officer Epsom, Aldershot, Portsmouth £55.5k - £66.7k per annum (dependent on skills and qualifications) Full-time Hybrid Joint-contribution pension from 6% (12% total) - Enhanced maternity & family leave - Life assurance - HolidayPlus - Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more. REQ5550 The overall purpose of this role will be to provide support to the Business as a whole and the Legal Property team in ensuring that the Company has the appropriate property consents and agreements in place to protect and reduce risk to the group profile and its infrastructure/assets. We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here's how you will contribute Providing prompt, effective and commercial guidance on land matters Engage with stakeholders at all levels, including landowners, Land Agents, Solicitors, and Heads Of within the SGN Group, to prepare, negotiate, and secure contracts for laying gas apparatus. This includes purchasing and leasing land, obtaining consents, and agreeing on financial considerations, while managing project budgets and timescales. Also, oversee rent payments for SGN sites and negotiate rent reviews. Advise the business and secure all required statutory and planning consents. Agree access routes with the Business and landowners, and negotiate compensation payments for losses due to work carried out by the Group. Ensure landowners, occupiers, and Agents have a positive impression of SGN for smooth future negotiations. Document agreements with legally binding contracts and ensure obligations from negotiations are fulfilled. Instruct, oversee, and manage external Land Agents. Working with key stakeholders to challenge, advise and guide projects at all stages to the ensure sites are ready to be commissioned on time to meet SGN's obligations Confidently negotiating heads of terms and consents for the re-siting, installation and/or replacement of gas infrastructure on both private and public land by way of licences, easements, leases and transfers Coaching and mentoring the England-based land officers for continued excellence, improvement of efficiency and sustainability in land matters Assisting with the maintenance and updating of key land policy documents alongside the Land Policy Manager to ensure efficiencies and commonality of purpose What you will need We're looking for a variety of skills and qualities that make you a great fit. If you don't meet every requirement, don't worry-we offer tailored learning and development to help you succeed. Practical knowledge of agriculture land valuation practice and principles or experience in a similar role is preferred. Experience within the Utilities industry is beneficial but not essential. Full UK Driving Licence and willingness to travel throughout South east England as required, for inspections and / or site meetings and travel to London office for meetings as and when required. Ability to manage unsupervised a varied workload to demanding timetables. Strong communication skills to ensure effective passage of instructions and advice both written and orally and an ability to build rapport with a variety of people from different backgrounds. A high attention to detail. Comfortable with Lone Working as well as being a team player. Proven experience in negotiating and securing rights for all sizes of infrastructure projects Not sure you meet every requirement? Research shows some people - particularly women and those from underrepresented backgrounds - may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives. If this role interests you but you're not sure you tick every box, we'd still love to hear from you. You might be just who we're looking for - now or in the future. Why SGN? SGN leads pioneering research and development for a energy system. Our innovative technologies are transforming the gas industry while keeping people safe and warm. We are an award-winning employer, including CCA Gold Awards for Great Places to Work and Inclusivity and Accessibility , and a proud Gold member of the Armed Forces Covenant. If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
Specification Sales Manager - Roofing and Waterproofing Systems Job Title: Area Sales Manager - Roofing & Waterproofing Systems Job reference Number: Industry Sector: Refurbishment, Building Surveyors, Specifiers, Health authorities, Education, Universities, Social Housing, Architects, Facilities Managers, Refurbishment and Specialist Roofing & Waterproofing Sub Contractors Areas to be covered: London and South East Remuneration: £50,000-£65,000 + £30,000-£40,000 Uncapped Commission Benefits: Fully expensed hybrid car & comprehensive benefits The role of the Specification Sales Manager Roofing & Waterproofing Systems will involve: Field sales position selling a range of liquid roofing systems for either waterproofing or fully built up roofing systems; which encompasses waterproofing, insulation, roof lights, edge trims and VCL (vapour control layer) Majority of time gaining specifications with predominantly building surveyors, but also some architects, health authorities, education and other major specifiers Small amount of time to be spent with specialist quality waterproofing & roofing sub contractors, to ensure that projects are won effectively and professionally completed to the client's satisfaction Year one target £400,000-£500,000, year two £700,000-£800,000 Maximising profit through the proper management of price and discounts Refurbishment focussed Project sizes can vary from 200m2 up to 4,000m2 (typically £30-£40 per m2 for waterproofing systems and £70-£80 per m2 for full built up roofing systems) Clients include numerous local authorities, retailers, manufacturers and large residential projects Working alongside one other London and South East field sales professional The ideal applicant will be an Area Sales Manager Roofing & Waterproofing Systems with: Must have specification field sales experience with building surveyors Refurbishment market not new build Ability to write specifications and conduct CPD seminars Open to various product backgrounds such as; concrete repairs, flooring, waterproofing and roofing systems Specific knowledge of the liquid applied/ flat roofing, waterproofing, insulation, roof lights, edge trims, VCL Vapour control layer is not essential Ideally able to utilise existing customer contacts with building surveyors and potentially architects Must have some technical capability Intelligent, empathetic and driven No job hoppers, no more than 3 jobs in the last 6 years (unless very good reasons for moving) Ability to hunt for new projects whilst also building and retaining relationships along the way Energy and enthusiasm with confidence to sell a solution rather than on price (must be able to up-sell) Not afraid of heights The Company: British owned Circa 30 employees Privately owned Circa £8m-£9m turnover Mitchell Maguire is a specialist construction field sales recruitment consultancy, dealing exclusively with construction field sales jobs, construction field sales vacancies and specification field sales positions within: Refurbishment, waterproofing, insulation, roof lights, edge trims, VPL vapour control layer concrete repair, roofing systems, roof coatings, membranes, green roofs, insulated roofs, waterproofing membranes, associated building envelope systems, health authorities, education, social housing, building surveyors, architects, facilities managers, refurbishment and specialist roofing & waterproofing sub contractors
May 05, 2026
Full time
Specification Sales Manager - Roofing and Waterproofing Systems Job Title: Area Sales Manager - Roofing & Waterproofing Systems Job reference Number: Industry Sector: Refurbishment, Building Surveyors, Specifiers, Health authorities, Education, Universities, Social Housing, Architects, Facilities Managers, Refurbishment and Specialist Roofing & Waterproofing Sub Contractors Areas to be covered: London and South East Remuneration: £50,000-£65,000 + £30,000-£40,000 Uncapped Commission Benefits: Fully expensed hybrid car & comprehensive benefits The role of the Specification Sales Manager Roofing & Waterproofing Systems will involve: Field sales position selling a range of liquid roofing systems for either waterproofing or fully built up roofing systems; which encompasses waterproofing, insulation, roof lights, edge trims and VCL (vapour control layer) Majority of time gaining specifications with predominantly building surveyors, but also some architects, health authorities, education and other major specifiers Small amount of time to be spent with specialist quality waterproofing & roofing sub contractors, to ensure that projects are won effectively and professionally completed to the client's satisfaction Year one target £400,000-£500,000, year two £700,000-£800,000 Maximising profit through the proper management of price and discounts Refurbishment focussed Project sizes can vary from 200m2 up to 4,000m2 (typically £30-£40 per m2 for waterproofing systems and £70-£80 per m2 for full built up roofing systems) Clients include numerous local authorities, retailers, manufacturers and large residential projects Working alongside one other London and South East field sales professional The ideal applicant will be an Area Sales Manager Roofing & Waterproofing Systems with: Must have specification field sales experience with building surveyors Refurbishment market not new build Ability to write specifications and conduct CPD seminars Open to various product backgrounds such as; concrete repairs, flooring, waterproofing and roofing systems Specific knowledge of the liquid applied/ flat roofing, waterproofing, insulation, roof lights, edge trims, VCL Vapour control layer is not essential Ideally able to utilise existing customer contacts with building surveyors and potentially architects Must have some technical capability Intelligent, empathetic and driven No job hoppers, no more than 3 jobs in the last 6 years (unless very good reasons for moving) Ability to hunt for new projects whilst also building and retaining relationships along the way Energy and enthusiasm with confidence to sell a solution rather than on price (must be able to up-sell) Not afraid of heights The Company: British owned Circa 30 employees Privately owned Circa £8m-£9m turnover Mitchell Maguire is a specialist construction field sales recruitment consultancy, dealing exclusively with construction field sales jobs, construction field sales vacancies and specification field sales positions within: Refurbishment, waterproofing, insulation, roof lights, edge trims, VPL vapour control layer concrete repair, roofing systems, roof coatings, membranes, green roofs, insulated roofs, waterproofing membranes, associated building envelope systems, health authorities, education, social housing, building surveyors, architects, facilities managers, refurbishment and specialist roofing & waterproofing sub contractors
Quest Search & Selection are proud to represent one of UK's leading seasonal retailers who have different sites across the UK. The Arcade Operations & Commercial Manager,reporting to the Head of Retail, manages operator partners, delivers optimisation projects, and oversees reporting and insights. Supports day-to-day operations, acting as main contact for Site teams and Operators. Leads space optimisation projects, tracks performance improvements, and provides insights for machine placement and category planning of projected £50million business . Key Responsibilities of this Arcade Operations & Commercial Manager role: Partner with Finance, Business Analysts and proposition to analyse performance, set KPIs and track sales and contribution against budget. Lead the business until area of over 30 sites in the UK & Coastal regions You will look after the operations, space, commercials, people management and site optimisation. Looking at space commercially - Drive space and revenue optimisation across parks through machine and category analysis, heat-map & space planning experience. Coordinate cross-functional delivery of optimisation plans with teams including digital, facilities and site operations. Manage operator partner coordination including account support, invoicing, contract administration and business review insights. Act as the main contact for site teams and operators, supporting rollout of optimisation initiatives and peak-season readiness. Monitor performance with Business Analyst on new products and implement ongoing machine and category improvements. Support H&S and regulatory compliance through audits, risk assessments and license management. Key Requirements of this Arcade Operations & Commercial Manager role: Ideally having 5+ years' experience in retail, hospitality, leisure experience Have led large teams within multiple sites and can show how you have scales revenue Strong commercial acumen with knowledge of P&L, sales, and margin performance. You must have strong stakeholder experience and manage 3 parties Experience within slots, amusements etc is desirable but not essential Having strong sales, customer service, and stakeholder management skills, as well as people management experience. Open to traveling and staying away once a week & also travel to head office and plan diary in advance. Experience dealing with operations partners, franchises, electronic leisure experience is beneficial Understanding of space planning, floor management, and sales/data analysis. Benefits of this Arcade Operations & Commercial Manager role: Life assurance. Car Allowance of £7,500 minimum Discount and offers across the group 20% friends and family discount. 22 Holiday days (rising to 25 days). Free parking. Learning and development support. If this sounds like you and you are keen to apply for this Arcade Operations & Commercial Manager , please apply quoting reference no.JO- We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
May 05, 2026
Full time
Quest Search & Selection are proud to represent one of UK's leading seasonal retailers who have different sites across the UK. The Arcade Operations & Commercial Manager,reporting to the Head of Retail, manages operator partners, delivers optimisation projects, and oversees reporting and insights. Supports day-to-day operations, acting as main contact for Site teams and Operators. Leads space optimisation projects, tracks performance improvements, and provides insights for machine placement and category planning of projected £50million business . Key Responsibilities of this Arcade Operations & Commercial Manager role: Partner with Finance, Business Analysts and proposition to analyse performance, set KPIs and track sales and contribution against budget. Lead the business until area of over 30 sites in the UK & Coastal regions You will look after the operations, space, commercials, people management and site optimisation. Looking at space commercially - Drive space and revenue optimisation across parks through machine and category analysis, heat-map & space planning experience. Coordinate cross-functional delivery of optimisation plans with teams including digital, facilities and site operations. Manage operator partner coordination including account support, invoicing, contract administration and business review insights. Act as the main contact for site teams and operators, supporting rollout of optimisation initiatives and peak-season readiness. Monitor performance with Business Analyst on new products and implement ongoing machine and category improvements. Support H&S and regulatory compliance through audits, risk assessments and license management. Key Requirements of this Arcade Operations & Commercial Manager role: Ideally having 5+ years' experience in retail, hospitality, leisure experience Have led large teams within multiple sites and can show how you have scales revenue Strong commercial acumen with knowledge of P&L, sales, and margin performance. You must have strong stakeholder experience and manage 3 parties Experience within slots, amusements etc is desirable but not essential Having strong sales, customer service, and stakeholder management skills, as well as people management experience. Open to traveling and staying away once a week & also travel to head office and plan diary in advance. Experience dealing with operations partners, franchises, electronic leisure experience is beneficial Understanding of space planning, floor management, and sales/data analysis. Benefits of this Arcade Operations & Commercial Manager role: Life assurance. Car Allowance of £7,500 minimum Discount and offers across the group 20% friends and family discount. 22 Holiday days (rising to 25 days). Free parking. Learning and development support. If this sounds like you and you are keen to apply for this Arcade Operations & Commercial Manager , please apply quoting reference no.JO- We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Strategic Sourcing Manager Location: London/Chertsey/Hybrid Function: Strategic Sourcing About Foodbuy Group Foodbuy Group is the UK's leading food procurement organisation, managing over £2bn of spend across foodservice and hospitality. Part of Compass Group UK & Ireland, a FTSE 100 business, Foodbuy works with a diverse client base to deliver expert procurement, commercial insight and responsible growth across food and non-food categories. About the role Our Strategic Sourcing function plays a critical role in ensuring we deliver the right products and services, at the right price, while supporting wider strategic priorities including Net Zero, Social Value and supply chain integrity. As a Strategic Sourcing Manager, you'll be a key contributor to the delivery of Foodbuy's strategic sourcing agenda. You'll lead and execute sourcing strategies across significant spend categories, taking projects to market in line with the Foodbuy Procurement Framework and delivering clearly demonstrable value for clients. Working closely with Category Development, Category Business Management, Supply Chain and Account teams, you'll help deliver sourcing excellence across an average of £250m annual spend. You'll also play a key role in driving innovation in sourcing approaches, tools and outcomes, while developing and coaching a high-performing team. Key responsibilities: Own and deliver sourcing outcomes across projects within your remit, aligned to the Foodbuy three-year strategy Lead and manage multiple tenders, either directly or through a team of buyers, depending on category complexity Ensure sourcing activity delivers against or exceeds agreed targets, following best practice and procurement frameworks Build strong relationships with clients, stakeholders and internal teams to identify future value-creation opportunities Raise the profile of Strategic Sourcing by clearly articulating outcomes and value internally and to clients Lead, coach and develop buyers to maximise performance and capability Identify market trends and best-in-class procurement practices, applying insight to sourcing strategies Horizon scan upcoming projects, contract expirations and market movements to support a proactive, strategic approach Manage commodity and business risk, documenting and demonstrating mitigation strategies Research and monitor commodity markets and macro-economic trends Support sustainable sourcing initiatives and contracting compliance About you Strong experience in strategic sourcing and/or category management within retail, foodservice or FMCG Working knowledge of end-to-end supply chains Proven ability to influence senior stakeholders internally and externally Strong commercial acumen and confident decision-maker, comfortable working under pressure Track record of delivering cost reduction in challenging market conditions Experience managing and developing buyers to improve performance Demonstrated strategic procurement capability beyond tactical tendering Strong negotiation, facilitation and conflict-management skills Desirable: Degree in a relevant discipline Commodity management experience MCIPS/CIPS qualified or working towards
May 05, 2026
Full time
Strategic Sourcing Manager Location: London/Chertsey/Hybrid Function: Strategic Sourcing About Foodbuy Group Foodbuy Group is the UK's leading food procurement organisation, managing over £2bn of spend across foodservice and hospitality. Part of Compass Group UK & Ireland, a FTSE 100 business, Foodbuy works with a diverse client base to deliver expert procurement, commercial insight and responsible growth across food and non-food categories. About the role Our Strategic Sourcing function plays a critical role in ensuring we deliver the right products and services, at the right price, while supporting wider strategic priorities including Net Zero, Social Value and supply chain integrity. As a Strategic Sourcing Manager, you'll be a key contributor to the delivery of Foodbuy's strategic sourcing agenda. You'll lead and execute sourcing strategies across significant spend categories, taking projects to market in line with the Foodbuy Procurement Framework and delivering clearly demonstrable value for clients. Working closely with Category Development, Category Business Management, Supply Chain and Account teams, you'll help deliver sourcing excellence across an average of £250m annual spend. You'll also play a key role in driving innovation in sourcing approaches, tools and outcomes, while developing and coaching a high-performing team. Key responsibilities: Own and deliver sourcing outcomes across projects within your remit, aligned to the Foodbuy three-year strategy Lead and manage multiple tenders, either directly or through a team of buyers, depending on category complexity Ensure sourcing activity delivers against or exceeds agreed targets, following best practice and procurement frameworks Build strong relationships with clients, stakeholders and internal teams to identify future value-creation opportunities Raise the profile of Strategic Sourcing by clearly articulating outcomes and value internally and to clients Lead, coach and develop buyers to maximise performance and capability Identify market trends and best-in-class procurement practices, applying insight to sourcing strategies Horizon scan upcoming projects, contract expirations and market movements to support a proactive, strategic approach Manage commodity and business risk, documenting and demonstrating mitigation strategies Research and monitor commodity markets and macro-economic trends Support sustainable sourcing initiatives and contracting compliance About you Strong experience in strategic sourcing and/or category management within retail, foodservice or FMCG Working knowledge of end-to-end supply chains Proven ability to influence senior stakeholders internally and externally Strong commercial acumen and confident decision-maker, comfortable working under pressure Track record of delivering cost reduction in challenging market conditions Experience managing and developing buyers to improve performance Demonstrated strategic procurement capability beyond tactical tendering Strong negotiation, facilitation and conflict-management skills Desirable: Degree in a relevant discipline Commodity management experience MCIPS/CIPS qualified or working towards
Description Closing date: Wednesday 13th May, 10am About Starling At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. The Opportunity This is a 9 month fixed-term contract opportunity. The Payments Oversight Senior Operations Manager will be responsible for owning end to end Operational oversight and assurance of effective and efficient execution of all manual payment processing and control activities, ensuring adherence with the Bank's Payment Policy. This role requires a strong understanding of the Bank's payments ecosystem, operational risk management, and the ability to drive continuous improvement in the Operations payment functions. The successful candidate will act as the primary point of contact for the Bank's Payment policy owner regarding operational performance, efficiency and controls, working closely with Operations management to deliver. Key Responsibilities Policy Implementation & Oversight Operational Advocacy: Represent the Operations team's needs to the Policy Owner to ensure that policy is executed efficiently and effectively in Operations. Policy Translation: Responsible for ensuring Standard Operating Procedures (SOPs) align to the Bank's Payment Policy Monitoring: Regularly reviewing manual payment workflows to ensure they align with Policy requirements and adhere to internal and scheme SLAs Oversight Management: Acting as the lead Operational contact for internal and external reviews regarding manual payment processes and controls. Oversight & Assurance Contributing to the Risk and Control self assessment process, specifically for the Operations payments lifecycle. Investigating "near misses" or actual payment errors performing root-cause analysis, and implementing fixes. Develop KPIs (Key Performance Indicators) and KRIs (Key Risk Indicators) to report on the effectiveness of manual payment operations to senior management. Continuously review Operational payments procedures to optimise, driving efficiency and removing the need for manual intervention where possible Act as the primary contact between Payments Policy owners and Operations Leaders for all Payment Policy deliverables Requirements Strong operations knowledge and experience, coupled with technical payment scheme understanding. Exceptional stakeholder management skills to work with both operations & non-operations policy/product teams. Ability to translate policy and process changes into operational requirements. Good regulatory knowledge. Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
May 05, 2026
Full time
Description Closing date: Wednesday 13th May, 10am About Starling At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. The Opportunity This is a 9 month fixed-term contract opportunity. The Payments Oversight Senior Operations Manager will be responsible for owning end to end Operational oversight and assurance of effective and efficient execution of all manual payment processing and control activities, ensuring adherence with the Bank's Payment Policy. This role requires a strong understanding of the Bank's payments ecosystem, operational risk management, and the ability to drive continuous improvement in the Operations payment functions. The successful candidate will act as the primary point of contact for the Bank's Payment policy owner regarding operational performance, efficiency and controls, working closely with Operations management to deliver. Key Responsibilities Policy Implementation & Oversight Operational Advocacy: Represent the Operations team's needs to the Policy Owner to ensure that policy is executed efficiently and effectively in Operations. Policy Translation: Responsible for ensuring Standard Operating Procedures (SOPs) align to the Bank's Payment Policy Monitoring: Regularly reviewing manual payment workflows to ensure they align with Policy requirements and adhere to internal and scheme SLAs Oversight Management: Acting as the lead Operational contact for internal and external reviews regarding manual payment processes and controls. Oversight & Assurance Contributing to the Risk and Control self assessment process, specifically for the Operations payments lifecycle. Investigating "near misses" or actual payment errors performing root-cause analysis, and implementing fixes. Develop KPIs (Key Performance Indicators) and KRIs (Key Risk Indicators) to report on the effectiveness of manual payment operations to senior management. Continuously review Operational payments procedures to optimise, driving efficiency and removing the need for manual intervention where possible Act as the primary contact between Payments Policy owners and Operations Leaders for all Payment Policy deliverables Requirements Strong operations knowledge and experience, coupled with technical payment scheme understanding. Exceptional stakeholder management skills to work with both operations & non-operations policy/product teams. Ability to translate policy and process changes into operational requirements. Good regulatory knowledge. Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll run one or more subdomains in the Cards area, ensuring successful product development throughout, as well as having oversight and involvement in the creation of new cards features. You'll also work closely with the wider cards product team, including contributing to the broader cards roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. What you'll get to do Take ownership of a best-in-class card product by scoping out breakthrough features, and owning the end-to-end delivery of your sub-domain(s) in close alignment with the Product and Engineering domain leaders. Contribute to the overall card roadmap with inputs from your subdomain(s) You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll manage deadlines and be responsible for proactively raising delivery risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You will be responsible for being the champion of the feature, telling different teams and clients about the product, and adapting your style of communication and materials to different stakeholders Hear more from the team in some case studies, below, and our work with Women In Tech . Product in Practice Requirements Your background 2+ years of direct Product manager/owner experience, ideally in FinTech or with a regulated lender You have owned and delivered new features, projects or products from start to finish and have gathered clear learnings on what went well and what didn't. You've then ensured the successful in-life maintenance of the feature (or project) going forward. Strong preference that you have experience in card payments: Visa/Mastercard, card payment regulatory compliance, 3DS, mobile wallets, card processing. Experience working across different regions and jurisdictions is a plus You are comfortable leading multiple workstreams on the go as well as presenting existing and new capabilities internally and externally to clients. You have experience working directly with APIs. You have a keen eye for mobile UX and a good understanding of market trends in the cards world. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
May 05, 2026
Full time
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll run one or more subdomains in the Cards area, ensuring successful product development throughout, as well as having oversight and involvement in the creation of new cards features. You'll also work closely with the wider cards product team, including contributing to the broader cards roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. What you'll get to do Take ownership of a best-in-class card product by scoping out breakthrough features, and owning the end-to-end delivery of your sub-domain(s) in close alignment with the Product and Engineering domain leaders. Contribute to the overall card roadmap with inputs from your subdomain(s) You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll manage deadlines and be responsible for proactively raising delivery risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You will be responsible for being the champion of the feature, telling different teams and clients about the product, and adapting your style of communication and materials to different stakeholders Hear more from the team in some case studies, below, and our work with Women In Tech . Product in Practice Requirements Your background 2+ years of direct Product manager/owner experience, ideally in FinTech or with a regulated lender You have owned and delivered new features, projects or products from start to finish and have gathered clear learnings on what went well and what didn't. You've then ensured the successful in-life maintenance of the feature (or project) going forward. Strong preference that you have experience in card payments: Visa/Mastercard, card payment regulatory compliance, 3DS, mobile wallets, card processing. Experience working across different regions and jurisdictions is a plus You are comfortable leading multiple workstreams on the go as well as presenting existing and new capabilities internally and externally to clients. You have experience working directly with APIs. You have a keen eye for mobile UX and a good understanding of market trends in the cards world. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Description Customer Service Team Lead Location: Southampton Reporting to: Kat Adderley, Customer Service Operations Manager Closing date: Friday 8th May, 12pm At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Our recruitment process: Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. Following your application being reviewed, you can expect the below: Stage 1 - Telephone call with a recruiter Stage 2 - Face to face or virtual assessment with 2 Customer Service Operations Managers; this will include a traditional style interview, live scenario exercise & pre-prepared presentation. About the role: Our aim is to give customers clarity and control over their money by allowing customers to manage their money entirely through the Starling banking app. The app is connected to 24/7/365 support - the customer service team is at the heart of our company. As a team leader, you inspire and motivate your team to give the best service to our customers. You lead from the front, showcasing your finely tuned customer service skills on a daily basis. Not only that, we look to you to share solutions that will make our's, and our customers lives, better. Shifts: This role will cover a 12 week rotation between 6am - 20:30 Monday - Sunday. This is a hybrid role, the first 6 weeks will be spent full time in the office, followed by a 40% office & 60% home split after this period. Responsibilities: Positively influence and contribute to the team culture. Motivate, coach and develop staff in the Contact Centre. Maintain a degree of technical knowledge of our products and services. Provide exceptional customer service via phone, email, live chat and social media in a live environment as required. Respond to customer complaints and escalate issues as necessary. Show ownership and accountability for offering solutions to benefit our customers and the business. Drive continuous improvement ethos within the contact centre and the business. Actively improve processes, workflows and service to our customers. Proactively seeking solutions for potential issues. Leading our Customer Service teams in a 24/7 environment. Requirements Experience leading a team. Previous experience of a contact centre environment is desirable. Accountable leader with strong customer focus. We aren't fans of big, formal training sessions. However, you will be able to demonstrate your skills in up-skilling and coaching team members. We are a fast moving, constantly changing business. Ability to adapt to, and lead people through change is paramount. Excellent written and verbal communication skills. Ability to balance workload and schedules with multiple priorities. Benefits Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
May 05, 2026
Full time
Description Customer Service Team Lead Location: Southampton Reporting to: Kat Adderley, Customer Service Operations Manager Closing date: Friday 8th May, 12pm At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Our recruitment process: Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. Following your application being reviewed, you can expect the below: Stage 1 - Telephone call with a recruiter Stage 2 - Face to face or virtual assessment with 2 Customer Service Operations Managers; this will include a traditional style interview, live scenario exercise & pre-prepared presentation. About the role: Our aim is to give customers clarity and control over their money by allowing customers to manage their money entirely through the Starling banking app. The app is connected to 24/7/365 support - the customer service team is at the heart of our company. As a team leader, you inspire and motivate your team to give the best service to our customers. You lead from the front, showcasing your finely tuned customer service skills on a daily basis. Not only that, we look to you to share solutions that will make our's, and our customers lives, better. Shifts: This role will cover a 12 week rotation between 6am - 20:30 Monday - Sunday. This is a hybrid role, the first 6 weeks will be spent full time in the office, followed by a 40% office & 60% home split after this period. Responsibilities: Positively influence and contribute to the team culture. Motivate, coach and develop staff in the Contact Centre. Maintain a degree of technical knowledge of our products and services. Provide exceptional customer service via phone, email, live chat and social media in a live environment as required. Respond to customer complaints and escalate issues as necessary. Show ownership and accountability for offering solutions to benefit our customers and the business. Drive continuous improvement ethos within the contact centre and the business. Actively improve processes, workflows and service to our customers. Proactively seeking solutions for potential issues. Leading our Customer Service teams in a 24/7 environment. Requirements Experience leading a team. Previous experience of a contact centre environment is desirable. Accountable leader with strong customer focus. We aren't fans of big, formal training sessions. However, you will be able to demonstrate your skills in up-skilling and coaching team members. We are a fast moving, constantly changing business. Ability to adapt to, and lead people through change is paramount. Excellent written and verbal communication skills. Ability to balance workload and schedules with multiple priorities. Benefits Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Description Customer Service Team Lead - 30 Hours, Evenings Location - Southampton Reporting to - Customer Service Operations Manager Closing date - Wednesday 6th May, 12pm At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone - by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. Our Customer Service team is at the core of our success - and as a Customer Service Team Leader you will inspire and motivate your team to give the best service to our customers. You will lead from the front, showcasing your finely tuned customer service skills on a daily basis. Not only that, we'll look to you to share solutions that will make your colleague's and your customer's lives better. Here at Starling we truly put our customers first - and we want to hire leaders who are driven to do the same! The shifts: We want our customers to be able to manage their money 24 hours a day, 7 days a week. Whenever they need us, we will be there. Evenings - 30 hours a week (8.5 hour shift (1 hour lunch) with 12 shifts over the three weeks so average of 4 shifts of 7.5 hours worked for a 30 hour average), 17:00 - 01:30 Monday to Sunday The recruitment process: Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. Once we have reviewed your application we will be in touch to let you know if we are progressing your application further or not. If progressed, we will then invite you to book a call with someone from our talent acquisition team or record a video. After the call/video, if the role seems like the right fit, we will invite you for an interview with a Leader from our Customer Services team. They will be able to give you even more insight into the role and life at Starling and talk to you about your experience and love of customer service! The interview will be made up of Q&A questions, role play activity and a written communication exercise. We're looking for people who are passionate about us and our product, so check out our App or read about our journey before meeting with us. The training : You will receive 6 weeks of face to face training. Requirements You'll support your team and our customers by : Positively influence and contribute to the team culture. Motivating, coaching and developing staff in the Contact Centre. Maintaining your knowledge of our processes, products and services. Leading by example and delivering exceptional customer service via phone, email, live chat and social media as required. Responding to customer complaints and escalating issues as necessary. Taking ownership and accountability for finding solutions that benefit our customers and the bank. Driving a continuous improvement ethos within the contact centre and the bank. Actively improve processes, workflows and service to our customers. Proactively seeking solutions for potential issues. Leading our Customer Service teams in a busy 24/7 environment. About you : Experience of leading a team. Previous experience of a contact centre environment is desirable. Accountable leader with strong customer focus. Able to demonstrate your skills in up-skilling and coaching team members. We are a fast moving, constantly changing business - your ability to adapt and lead people through change is paramount. Excellent written and verbal communication skills. Able to balance workload and schedules with multiple priorities. Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
May 05, 2026
Full time
Description Customer Service Team Lead - 30 Hours, Evenings Location - Southampton Reporting to - Customer Service Operations Manager Closing date - Wednesday 6th May, 12pm At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone - by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. Our Customer Service team is at the core of our success - and as a Customer Service Team Leader you will inspire and motivate your team to give the best service to our customers. You will lead from the front, showcasing your finely tuned customer service skills on a daily basis. Not only that, we'll look to you to share solutions that will make your colleague's and your customer's lives better. Here at Starling we truly put our customers first - and we want to hire leaders who are driven to do the same! The shifts: We want our customers to be able to manage their money 24 hours a day, 7 days a week. Whenever they need us, we will be there. Evenings - 30 hours a week (8.5 hour shift (1 hour lunch) with 12 shifts over the three weeks so average of 4 shifts of 7.5 hours worked for a 30 hour average), 17:00 - 01:30 Monday to Sunday The recruitment process: Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. Once we have reviewed your application we will be in touch to let you know if we are progressing your application further or not. If progressed, we will then invite you to book a call with someone from our talent acquisition team or record a video. After the call/video, if the role seems like the right fit, we will invite you for an interview with a Leader from our Customer Services team. They will be able to give you even more insight into the role and life at Starling and talk to you about your experience and love of customer service! The interview will be made up of Q&A questions, role play activity and a written communication exercise. We're looking for people who are passionate about us and our product, so check out our App or read about our journey before meeting with us. The training : You will receive 6 weeks of face to face training. Requirements You'll support your team and our customers by : Positively influence and contribute to the team culture. Motivating, coaching and developing staff in the Contact Centre. Maintaining your knowledge of our processes, products and services. Leading by example and delivering exceptional customer service via phone, email, live chat and social media as required. Responding to customer complaints and escalating issues as necessary. Taking ownership and accountability for finding solutions that benefit our customers and the bank. Driving a continuous improvement ethos within the contact centre and the bank. Actively improve processes, workflows and service to our customers. Proactively seeking solutions for potential issues. Leading our Customer Service teams in a busy 24/7 environment. About you : Experience of leading a team. Previous experience of a contact centre environment is desirable. Accountable leader with strong customer focus. Able to demonstrate your skills in up-skilling and coaching team members. We are a fast moving, constantly changing business - your ability to adapt and lead people through change is paramount. Excellent written and verbal communication skills. Able to balance workload and schedules with multiple priorities. Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. As the Transformation Manager for Treasury Operations, you will be the lead for change within the department. This is a SME-led role designed to bridge the gap between daily front-to-back operations and long-term strategic development. You will own the transition from legacy infrastructure to modern, scalable platforms, ensuring that our Cash Management, FX, Derivatives, and Fixed Income processing remains efficient , with an effective control framework throughout the project lifecycle. Responsibilities: 1. Project Leadership & SME Ownership Business Lead: Serve as the primary lead for Treasury transformation, collaborating with Project Managers to steer initiatives from conception to go-live. Collaborate with stakeholders across Treasury and Finance. End-to-End Lifecycle: Define business requirements (BRDs), build comprehensive test packs, and lead User Acceptance Testing (UAT) to ensure system integrity. System Migration: Analyse, plan and manage the decommissioning of legacy systems and the migration to new systems - primarily MP TMS. Strategic Planning: Identify key milestones and resource requirements while proactively managing the risk associated with migration and upgrades. 2. Process Engineering & Technology Integration Technical Collaboration: Partner with Engineering and IT teams to integrate advanced systems tools and process improvements that enhance the straight-through processing (STP) of the trade lifecycle. Continuous Improvement: Review and maintain control environment to identify issues, minimise operational risk and potential Operational errors. Control Frameworks: Assist in designing and implementing robust frameworks for new processes to ensure compliance with internal policy and regulatory standards. Escalation: Lead on resolution for project-level obstacles, reporting directly to the Head of Treasury Operations. 3. Stakeholder Management & Culture Communication: Maintain transparent, high-level communication channels with internal stakeholders and where necessary external banking partners/suppliers. Change: Foster a process improvement culture by providing coaching and hands-on training to the wider team to ensure adoption of new workflows and processes. Requirements Experience Treasury SME: Deep expertise in the trade lifecycle (Derivatives, Fixed Income, FX, and Collateral Management) within a UK Banking or Investment Banking environment. Transformation Track Record: Proven history of leading system migrations, requirements gathering, and post-implementation reviews. UAT : Vast experience building complex testing scripts and managing test execution phases. Skills & Competencies Analytical Problem Solving: Ability to analyse operational bottlenecks and provide process improvement recommendations Adaptability: Responsive to changing regulatory landscapes and internal policy and priority demands . Leadership & Coaching: Capable of developing the professional competence of others during periods of transition. Time Management: Ability to balance high-priority ad-hoc requests with long-term project milestones. Key Performance Indicators (KPIs) Project Delivery: Successful, on-time delivery of system upgrades with no business disruption. Efficiency Gains: Measurable reduction in manual workarounds and an increase in automated processing rates. Regulatory Alignment: Full adherence to risk standards and positive outcomes from internal/external audits. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
May 05, 2026
Full time
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. As the Transformation Manager for Treasury Operations, you will be the lead for change within the department. This is a SME-led role designed to bridge the gap between daily front-to-back operations and long-term strategic development. You will own the transition from legacy infrastructure to modern, scalable platforms, ensuring that our Cash Management, FX, Derivatives, and Fixed Income processing remains efficient , with an effective control framework throughout the project lifecycle. Responsibilities: 1. Project Leadership & SME Ownership Business Lead: Serve as the primary lead for Treasury transformation, collaborating with Project Managers to steer initiatives from conception to go-live. Collaborate with stakeholders across Treasury and Finance. End-to-End Lifecycle: Define business requirements (BRDs), build comprehensive test packs, and lead User Acceptance Testing (UAT) to ensure system integrity. System Migration: Analyse, plan and manage the decommissioning of legacy systems and the migration to new systems - primarily MP TMS. Strategic Planning: Identify key milestones and resource requirements while proactively managing the risk associated with migration and upgrades. 2. Process Engineering & Technology Integration Technical Collaboration: Partner with Engineering and IT teams to integrate advanced systems tools and process improvements that enhance the straight-through processing (STP) of the trade lifecycle. Continuous Improvement: Review and maintain control environment to identify issues, minimise operational risk and potential Operational errors. Control Frameworks: Assist in designing and implementing robust frameworks for new processes to ensure compliance with internal policy and regulatory standards. Escalation: Lead on resolution for project-level obstacles, reporting directly to the Head of Treasury Operations. 3. Stakeholder Management & Culture Communication: Maintain transparent, high-level communication channels with internal stakeholders and where necessary external banking partners/suppliers. Change: Foster a process improvement culture by providing coaching and hands-on training to the wider team to ensure adoption of new workflows and processes. Requirements Experience Treasury SME: Deep expertise in the trade lifecycle (Derivatives, Fixed Income, FX, and Collateral Management) within a UK Banking or Investment Banking environment. Transformation Track Record: Proven history of leading system migrations, requirements gathering, and post-implementation reviews. UAT : Vast experience building complex testing scripts and managing test execution phases. Skills & Competencies Analytical Problem Solving: Ability to analyse operational bottlenecks and provide process improvement recommendations Adaptability: Responsive to changing regulatory landscapes and internal policy and priority demands . Leadership & Coaching: Capable of developing the professional competence of others during periods of transition. Time Management: Ability to balance high-priority ad-hoc requests with long-term project milestones. Key Performance Indicators (KPIs) Project Delivery: Successful, on-time delivery of system upgrades with no business disruption. Efficiency Gains: Measurable reduction in manual workarounds and an increase in automated processing rates. Regulatory Alignment: Full adherence to risk standards and positive outcomes from internal/external audits. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
At The Institute of Chartered Accountants England & Wales (ICAEW), you'll be part of an organisation that's shaping the future of business, finance and the accountancy profession on a global scale. Our bold Direction 2030 strategy puts members, innovation, sustainability and trust at the heart of everything we do; creating an exciting, forward looking environment where your work has real impact. We invest in our people through our benefits package, continuous development and a supportive, inclusive culture that empowers you to grow and thrive. If you're looking for a role with purpose, influence and opportunity, ICAEW is a place where your future can truly take shape. We're looking for a Senior Service Centre Continuous Improvement Manager to join our team in Milton Keynes on a Permanent basis. This role offers a salary of £51,000 - £57,000 with a hybrid working pattern. Leads the strategic design and delivery of service improvement initiatives across the Service Centre teams. Ensure operational processes, systems and customer facing services are regularly evaluated and enhanced. Drive efficiencies, consistency and a high quality experience for customers. Act as a champion for change, and a culture of service excellence and innovation. What you will be doing: Lead the development and implementation of a continuous improvement framework aligned with the organisational strategy and customer needs Analyse operational data, performance metrics and customer feedback to identify areas of inefficiency, risk or inconsistent service Manage improvement projects to ensure they have measurable outcomes (eg efficiency savings, enhanced experience. Facilitate workshops and improvement forums with teams. Engage staff at all levels in process redesign and problem solving. Act as a link with other teams to ensure systems and tools support efficient service delivery What you will need: Demonstrable experience in leading service improvement within a professional services ornmembership organisation environment. In depth knowledge of process improvement methodologies (eg Lean, Six Sigma, Kaizen) and ability to apply them pragmatically. Data analysis and reporting skills to inform decision-making. Stakeholder management and influencing skills, including at senior level. Exceptional people leadership and coaching ability. What you can expect from us We believe doing your best work starts with feeling supported both professionally and personally. That's why we offer a range of benefits designed to give you flexibility, security, and peace of mind: A generous 9% pension Healthcare cash plan Private Medical Insurance Life assurance at 4x your salary 24 days' holiday, and the option to buy or sell extra days Hybrid working Everyday savings through gym discounts, travel loans, and retail perks Enhanced family leave, including up to 6 months on full pay Ongoing wellbeing support, including access to CABA A paid day each year to volunteer for a cause that matters to you It's all part of creating an environment where you can thrive, in work and beyond. For a full overview of our benefits package please see below. Additional Information We reserve the right to close this vacancy earlier than the advertised closing date if we receive enough suitable applications. We therefore encourage interested candidates to apply as soon as possible to avoid disappointment.
May 05, 2026
Full time
At The Institute of Chartered Accountants England & Wales (ICAEW), you'll be part of an organisation that's shaping the future of business, finance and the accountancy profession on a global scale. Our bold Direction 2030 strategy puts members, innovation, sustainability and trust at the heart of everything we do; creating an exciting, forward looking environment where your work has real impact. We invest in our people through our benefits package, continuous development and a supportive, inclusive culture that empowers you to grow and thrive. If you're looking for a role with purpose, influence and opportunity, ICAEW is a place where your future can truly take shape. We're looking for a Senior Service Centre Continuous Improvement Manager to join our team in Milton Keynes on a Permanent basis. This role offers a salary of £51,000 - £57,000 with a hybrid working pattern. Leads the strategic design and delivery of service improvement initiatives across the Service Centre teams. Ensure operational processes, systems and customer facing services are regularly evaluated and enhanced. Drive efficiencies, consistency and a high quality experience for customers. Act as a champion for change, and a culture of service excellence and innovation. What you will be doing: Lead the development and implementation of a continuous improvement framework aligned with the organisational strategy and customer needs Analyse operational data, performance metrics and customer feedback to identify areas of inefficiency, risk or inconsistent service Manage improvement projects to ensure they have measurable outcomes (eg efficiency savings, enhanced experience. Facilitate workshops and improvement forums with teams. Engage staff at all levels in process redesign and problem solving. Act as a link with other teams to ensure systems and tools support efficient service delivery What you will need: Demonstrable experience in leading service improvement within a professional services ornmembership organisation environment. In depth knowledge of process improvement methodologies (eg Lean, Six Sigma, Kaizen) and ability to apply them pragmatically. Data analysis and reporting skills to inform decision-making. Stakeholder management and influencing skills, including at senior level. Exceptional people leadership and coaching ability. What you can expect from us We believe doing your best work starts with feeling supported both professionally and personally. That's why we offer a range of benefits designed to give you flexibility, security, and peace of mind: A generous 9% pension Healthcare cash plan Private Medical Insurance Life assurance at 4x your salary 24 days' holiday, and the option to buy or sell extra days Hybrid working Everyday savings through gym discounts, travel loans, and retail perks Enhanced family leave, including up to 6 months on full pay Ongoing wellbeing support, including access to CABA A paid day each year to volunteer for a cause that matters to you It's all part of creating an environment where you can thrive, in work and beyond. For a full overview of our benefits package please see below. Additional Information We reserve the right to close this vacancy earlier than the advertised closing date if we receive enough suitable applications. We therefore encourage interested candidates to apply as soon as possible to avoid disappointment.
Corporate Tax Assistant Manager Bristol £45,000 - £50,000 This firm is known for its strong focus on wellbeing, learning and development, flexible hybrid working, and genuine commitment to inclusion and progression. It has received multiple national workplace awards in recent years, including recognition for overall workplace culture, wellbeing and development. You'll work with a wide variety of clients across different sectors and sizes, supporting both compliance and advisory work. You'll collaborate closely with corporate tax specialists as well as a broader multi-disciplinary tax team of over 100 advisors, managing projects to time, budget and quality standards. What's great about this Corporate Tax Assistant Manager role? Hybrid working model Option to buy up to 5 additional days' holiday Counselling and support for you and your immediate family Virtual GP access for you and your immediate family Retail and gym discounts Gifts for career and family milestones One volunteering day per year Your role as a Corporate Tax Assistant Manager: Supporting senior colleagues with corporation tax computations and returns. Assisting on advisory projects including capital allowances, R&D claims, tax due diligence and transaction/restructuring work. Helping to develop junior staff through day-to-day support and mentoring. Undertaking tax technical research for wider projects. Completing tax-related administrative tasks. Getting involved in marketing and business development activities. Building and maintaining relationships with clients, HMRC and other professional advisers. Working alongside audit colleagues on annual tax assignments. What you'll need to succeed: At least 3 years' experience in a corporate tax compliance role. ATT/CTA or ACA/CTA qualified, or part-qualified with relevant experience and an interest in studying for CTA. Able to work independently and as part of a team. Strong interpersonal skills and the ability to build rapport quickly with clients. Previous experience using Alphatax would be beneficial. What next: Please get in touch for further details: As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
May 05, 2026
Full time
Corporate Tax Assistant Manager Bristol £45,000 - £50,000 This firm is known for its strong focus on wellbeing, learning and development, flexible hybrid working, and genuine commitment to inclusion and progression. It has received multiple national workplace awards in recent years, including recognition for overall workplace culture, wellbeing and development. You'll work with a wide variety of clients across different sectors and sizes, supporting both compliance and advisory work. You'll collaborate closely with corporate tax specialists as well as a broader multi-disciplinary tax team of over 100 advisors, managing projects to time, budget and quality standards. What's great about this Corporate Tax Assistant Manager role? Hybrid working model Option to buy up to 5 additional days' holiday Counselling and support for you and your immediate family Virtual GP access for you and your immediate family Retail and gym discounts Gifts for career and family milestones One volunteering day per year Your role as a Corporate Tax Assistant Manager: Supporting senior colleagues with corporation tax computations and returns. Assisting on advisory projects including capital allowances, R&D claims, tax due diligence and transaction/restructuring work. Helping to develop junior staff through day-to-day support and mentoring. Undertaking tax technical research for wider projects. Completing tax-related administrative tasks. Getting involved in marketing and business development activities. Building and maintaining relationships with clients, HMRC and other professional advisers. Working alongside audit colleagues on annual tax assignments. What you'll need to succeed: At least 3 years' experience in a corporate tax compliance role. ATT/CTA or ACA/CTA qualified, or part-qualified with relevant experience and an interest in studying for CTA. Able to work independently and as part of a team. Strong interpersonal skills and the ability to build rapport quickly with clients. Previous experience using Alphatax would be beneficial. What next: Please get in touch for further details: As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Audit Assistant Manager Poole £42,000 - £48,000 We are looking for a driven and qualified auditor to join this well-established, growing professional services firm with multiple offices across the South West of England. The organisation offers long-term career development opportunities, a supportive and flexible working culture, and a strong focus on training and progression. The firm is widely recognised for its positive workplace culture, commitment to wellbeing, and high-quality development programmes for professionals at all stages of their careers: What's great about this Audit Assistant Manager role? Hybrid working model Option to buy up to 5 additional days' holiday Counselling and support services for you and your immediate family Virtual GP access for you and your immediate family Cycle to work scheme Retail, shopping, and gym discounts Gifts to recognise career and family milestones One paid volunteering day per year to support local organisations Your role as an Audit Assistant Manager: Planning and carrying out statutory audits of corporate clients, both on-site and in the office. Leading larger and more complex audit assignments. Leading the audit team on-site, ensuring audit procedures are adhered to. Working closely with colleagues and a diverse portfolio of clients. Supporting managers and partners on ad hoc projects and assignments. Supervising and supporting the work of junior team members. Developing and maintaining strong working relationships with clients. Liaising with clients to ensure a smooth and successful client experience. Producing work for Manager and/or Partner review. Identifying technical or client-specific issues and suggesting practical solutions. What you'll need to succeed: You must be ACA/ACCA Qualified with post qualification experience. Statutory audit experience gained in a professional practice environment. Experience of group audits and consolidated financial statements (desirable but not essential). Full clean driving licence with access to a car (desirable but not essential). Highly organised with the ability to plan and manage your own time. Able to work independently and as part of a team. Strong interpersonal skills with the ability to build rapport quickly with clients. Professional and discreet, demonstrating excellent client care. Experience using automated audit software and computer-based accounts and tax systems. Previous experience managing and developing people. What next: For more information, As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
May 05, 2026
Full time
Audit Assistant Manager Poole £42,000 - £48,000 We are looking for a driven and qualified auditor to join this well-established, growing professional services firm with multiple offices across the South West of England. The organisation offers long-term career development opportunities, a supportive and flexible working culture, and a strong focus on training and progression. The firm is widely recognised for its positive workplace culture, commitment to wellbeing, and high-quality development programmes for professionals at all stages of their careers: What's great about this Audit Assistant Manager role? Hybrid working model Option to buy up to 5 additional days' holiday Counselling and support services for you and your immediate family Virtual GP access for you and your immediate family Cycle to work scheme Retail, shopping, and gym discounts Gifts to recognise career and family milestones One paid volunteering day per year to support local organisations Your role as an Audit Assistant Manager: Planning and carrying out statutory audits of corporate clients, both on-site and in the office. Leading larger and more complex audit assignments. Leading the audit team on-site, ensuring audit procedures are adhered to. Working closely with colleagues and a diverse portfolio of clients. Supporting managers and partners on ad hoc projects and assignments. Supervising and supporting the work of junior team members. Developing and maintaining strong working relationships with clients. Liaising with clients to ensure a smooth and successful client experience. Producing work for Manager and/or Partner review. Identifying technical or client-specific issues and suggesting practical solutions. What you'll need to succeed: You must be ACA/ACCA Qualified with post qualification experience. Statutory audit experience gained in a professional practice environment. Experience of group audits and consolidated financial statements (desirable but not essential). Full clean driving licence with access to a car (desirable but not essential). Highly organised with the ability to plan and manage your own time. Able to work independently and as part of a team. Strong interpersonal skills with the ability to build rapport quickly with clients. Professional and discreet, demonstrating excellent client care. Experience using automated audit software and computer-based accounts and tax systems. Previous experience managing and developing people. What next: For more information, As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Job Description About the Role The Field Support Engineer provides critical technical, operational, and workshop-based support for the Digital Completion Services (DCS) product line and wider M/D Totco activities. This role ensures the correct build, configuration, testing, mobilisation, and lifecycle support of electronic instrumentation, surface systems, and downhole monitoring equipment. Responsibilities include remote monitoring, workshop preparation, onsite installation, and operational troubleshooting in both domestic (UK) and international locations. As a key technical resource within NOV Digital Services, the Field Support Engineer plays a pivotal role in maintaining service continuity and operational excellence. About the Company NOV is a global leader in the design, manufacture, and support of oilfield equipment, technologies, and services. With a legacy of innovation and a commitment to excellence, we support the world's energy industry with advanced solutions across drilling, completions, production, and digital services. NOV's M/D Totco division specialises in instrumentation and monitoring systems, ensuring our customers achieve optimal performance through high-quality data and real-time support. What We Offer Opportunity to work with cutting-edge digital completion and instrumentation systems Exposure to international field operations and technical project work Career development through technical training and cross-functional collaboration Supportive and safety-conscious working environment Access to NOV's global network and resources Key Responsibilities Digital Completion Services (DCS) Analyse operational data to identify irregularities and recommend corrective actions Provide remote monitoring, diagnostics, and troubleshooting for DCS equipment Mobilise to customer sites for installation, commissioning, and operational support Lead instrumentation checks, communication testing, and system handover procedures Deliver customer training on DCS systems and troubleshooting Build, assemble, configure, and function-test DCS equipment in the workshop Maintain accurate configuration logs, test documentation, and build records M/D Totco Instrumentation Support Provide technical support for sensors, surface acquisition units, and monitoring systems Assist with instrumentation tasks during drilling or completions operations Conduct testing, troubleshooting, and refurbishment of M/D Totco systems Support mobilisation and integration of M/D Totco equipment at customer sites Provide data interpretation and analysis when required Workshop Duties Build, configure, test, and certify DCS and M/D Totco equipment Perform fault finding, repairs, and equipment refurbishment Maintain calibration and compliance of workshop tools and equipment Prepare equipment for mobilisation, including logistics and documentation Document stock movements and support inventory accuracy Project Support & Coordination Support deployment projects, system upgrades, and integrations Assist with FAT/SAT processes and generate technical documentation Collaborate with Sales, Service, and Engineering teams to ensure project readiness Health, Safety & Compliance Comply with all NOV HSE policies and procedures Conduct risk assessments for workshop and field activities Maintain documentation for ISO compliance and QA standards Participate in safety reviews and continuous improvement initiatives General Responsibilities Produce high-quality technical documentation including schematics and field reports Contribute to equipment and process improvement initiatives Support team cross-training and knowledge sharing Perform additional duties as directed by the M/D Totco Service Manager Qualifications & Skills Degree or HNC/HND in Electronics, Instrumentation, or related discipline Proven experience with field instrumentation, monitoring systems, or control equipment Competency in system configuration, diagnostics, and hardware integration Ability to interpret technical drawings and wiring schematics Valid passport and willingness to travel internationally Interpersonal Skills (optional) Strong communication and customer interaction skills Ability to work independently and collaboratively in dynamic environments Proactive mindset with a commitment to service excellence Why Join Us Join our Global Family At NOV, we are committed to supporting your personal, financial, and professional wellbeing. Our comprehensive benefits package includes: Health & Wellbeing • Private Medical Insurance • Employee Assistance Programme (EAP) Finance & Protection • Pension Plan • Income Protection • Life Assurance • Personal Accident Coverage Flexible Benefits (via salary sacrifice options for you and your family) • Dental Insurance • Healthcare Cash Plan • Partner Life Assurance • Critical Illness Cover • Retail Vouchers • Gym Membership • Cycle to Work Scheme • Travel Insurance About Us Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success. We Power the Industry that Powers the World Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future. Global Family We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget. About the Team Corporate Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise. We are structured to provide guidance and service above all to all our business operations.
May 05, 2026
Full time
Job Description About the Role The Field Support Engineer provides critical technical, operational, and workshop-based support for the Digital Completion Services (DCS) product line and wider M/D Totco activities. This role ensures the correct build, configuration, testing, mobilisation, and lifecycle support of electronic instrumentation, surface systems, and downhole monitoring equipment. Responsibilities include remote monitoring, workshop preparation, onsite installation, and operational troubleshooting in both domestic (UK) and international locations. As a key technical resource within NOV Digital Services, the Field Support Engineer plays a pivotal role in maintaining service continuity and operational excellence. About the Company NOV is a global leader in the design, manufacture, and support of oilfield equipment, technologies, and services. With a legacy of innovation and a commitment to excellence, we support the world's energy industry with advanced solutions across drilling, completions, production, and digital services. NOV's M/D Totco division specialises in instrumentation and monitoring systems, ensuring our customers achieve optimal performance through high-quality data and real-time support. What We Offer Opportunity to work with cutting-edge digital completion and instrumentation systems Exposure to international field operations and technical project work Career development through technical training and cross-functional collaboration Supportive and safety-conscious working environment Access to NOV's global network and resources Key Responsibilities Digital Completion Services (DCS) Analyse operational data to identify irregularities and recommend corrective actions Provide remote monitoring, diagnostics, and troubleshooting for DCS equipment Mobilise to customer sites for installation, commissioning, and operational support Lead instrumentation checks, communication testing, and system handover procedures Deliver customer training on DCS systems and troubleshooting Build, assemble, configure, and function-test DCS equipment in the workshop Maintain accurate configuration logs, test documentation, and build records M/D Totco Instrumentation Support Provide technical support for sensors, surface acquisition units, and monitoring systems Assist with instrumentation tasks during drilling or completions operations Conduct testing, troubleshooting, and refurbishment of M/D Totco systems Support mobilisation and integration of M/D Totco equipment at customer sites Provide data interpretation and analysis when required Workshop Duties Build, configure, test, and certify DCS and M/D Totco equipment Perform fault finding, repairs, and equipment refurbishment Maintain calibration and compliance of workshop tools and equipment Prepare equipment for mobilisation, including logistics and documentation Document stock movements and support inventory accuracy Project Support & Coordination Support deployment projects, system upgrades, and integrations Assist with FAT/SAT processes and generate technical documentation Collaborate with Sales, Service, and Engineering teams to ensure project readiness Health, Safety & Compliance Comply with all NOV HSE policies and procedures Conduct risk assessments for workshop and field activities Maintain documentation for ISO compliance and QA standards Participate in safety reviews and continuous improvement initiatives General Responsibilities Produce high-quality technical documentation including schematics and field reports Contribute to equipment and process improvement initiatives Support team cross-training and knowledge sharing Perform additional duties as directed by the M/D Totco Service Manager Qualifications & Skills Degree or HNC/HND in Electronics, Instrumentation, or related discipline Proven experience with field instrumentation, monitoring systems, or control equipment Competency in system configuration, diagnostics, and hardware integration Ability to interpret technical drawings and wiring schematics Valid passport and willingness to travel internationally Interpersonal Skills (optional) Strong communication and customer interaction skills Ability to work independently and collaboratively in dynamic environments Proactive mindset with a commitment to service excellence Why Join Us Join our Global Family At NOV, we are committed to supporting your personal, financial, and professional wellbeing. Our comprehensive benefits package includes: Health & Wellbeing • Private Medical Insurance • Employee Assistance Programme (EAP) Finance & Protection • Pension Plan • Income Protection • Life Assurance • Personal Accident Coverage Flexible Benefits (via salary sacrifice options for you and your family) • Dental Insurance • Healthcare Cash Plan • Partner Life Assurance • Critical Illness Cover • Retail Vouchers • Gym Membership • Cycle to Work Scheme • Travel Insurance About Us Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success. We Power the Industry that Powers the World Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future. Global Family We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget. About the Team Corporate Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise. We are structured to provide guidance and service above all to all our business operations.
As an Implementation Consultant, you will be responsible for delivering implementation consultancy activities for Zellis' customers on multiple aspects of their solutions or services delivery. You will be responsible for advising and working with customers to help them understand, implement, configure or test good practice use of Zellis' suite of customer solutions and advise on industry leading processes and operational service design. This role may lead delivery directly or will work closely with the implementation project or programme manager. They will also partner with customer stakeholders and business representatives to support the achievement of the relevant delivery milestones on time, at the highest level of quality and on budget. Responsibilities Acting as a good practice advisor, coach and subject matter expert on industry leading processes and Zellis' range of solutions and services, partnering with the customer to develop a "One Team" approach to delivery and to ensure that all activities are delivered on time, at the highest level of quality and on budget Managing, scheduling and coordinating all activities assigned to you so that they are undertaken in accordance with the relevant plan, working alongside and in partnership with the wider Zellis and customer project team Completing testing of any deliverables or supporting activities assigned to you as part of the implementation plan to the highest level of quality and where agreed, in line with all acceptance criteria Supporting the project or programme manager in facilitating the provision of software, infrastructure, supporting tools and appropriate resources for each phase of the project to ensure all pre-requisites and ongoing support is in place Anticipating and managing ongoing risks and issues (including mitigation and resolution), and ensuring that they are escalated to the Implementation project or programme manager (or Zellis senior leader) in a timely fashion Skills & Experience Experience delivering on small, non-complex Implementation, software, advisory or Managed Services customers with small-medium scale employee volumes (under 10,000 EE's and £300k budgets) Significant experence implementing HCM or Payroll software Significant understanding of Payroll processing and legislation Proficiency in ZIP APIs, connectors and integration methods Proficiency in data migration and loading for medium complexity data structures, as well as master data and payroll reconciliation for medium complexity employee payroll data, gross to net calculations and associated outputs Benefits & Culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
May 05, 2026
Full time
As an Implementation Consultant, you will be responsible for delivering implementation consultancy activities for Zellis' customers on multiple aspects of their solutions or services delivery. You will be responsible for advising and working with customers to help them understand, implement, configure or test good practice use of Zellis' suite of customer solutions and advise on industry leading processes and operational service design. This role may lead delivery directly or will work closely with the implementation project or programme manager. They will also partner with customer stakeholders and business representatives to support the achievement of the relevant delivery milestones on time, at the highest level of quality and on budget. Responsibilities Acting as a good practice advisor, coach and subject matter expert on industry leading processes and Zellis' range of solutions and services, partnering with the customer to develop a "One Team" approach to delivery and to ensure that all activities are delivered on time, at the highest level of quality and on budget Managing, scheduling and coordinating all activities assigned to you so that they are undertaken in accordance with the relevant plan, working alongside and in partnership with the wider Zellis and customer project team Completing testing of any deliverables or supporting activities assigned to you as part of the implementation plan to the highest level of quality and where agreed, in line with all acceptance criteria Supporting the project or programme manager in facilitating the provision of software, infrastructure, supporting tools and appropriate resources for each phase of the project to ensure all pre-requisites and ongoing support is in place Anticipating and managing ongoing risks and issues (including mitigation and resolution), and ensuring that they are escalated to the Implementation project or programme manager (or Zellis senior leader) in a timely fashion Skills & Experience Experience delivering on small, non-complex Implementation, software, advisory or Managed Services customers with small-medium scale employee volumes (under 10,000 EE's and £300k budgets) Significant experence implementing HCM or Payroll software Significant understanding of Payroll processing and legislation Proficiency in ZIP APIs, connectors and integration methods Proficiency in data migration and loading for medium complexity data structures, as well as master data and payroll reconciliation for medium complexity employee payroll data, gross to net calculations and associated outputs Benefits & Culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
We have a fantastic opportunity for a permanent Supervisor to join our Specialist Bridges Inspection and Maintenance (SBIM) contract in Bristol, working on the iconic Avonmouth Bridge based at the Avonmouth Bridge Maintenance Unit, Barracks Lane, Shirehampton, Bristol BS11 9NG The SBIM contract is to deliver the inspection and maintenance programme along with scheme on behalf of National Highways. This is a great opportunity to be part of delivering complex projects in the specialist structures industry. As Supervisor, you will be responsible for organising and overseeing maintenance gangs assigned to the Specialist Bridges Inspection and Maintenance (SBIM) contract. You will ensure that all maintenance activities, including essential safety improvements, are completed efficiently and to the required standards. This involves planning daily operations, monitoring progress, and adjusting as necessary to guarantee the smooth delivery of maintenance programmes. Your role also requires you to supervise staff to ensure compliance with safety procedures throughout all maintenance tasks, thereby maintaining the integrity and security of the three iconic structures. The standard hours of work are 37.5 per week What You'll Do: Deliver maintenance and renewals projects according to client schedule and budget, including: Support the Maintenance manager with planning and evaluating work programs. Requisition materials, equipment, and contractors. Organize gantry maintenance, statutory examinations, and traffic management. Attend and communicate effectively in meetings with internal teams, contractors, and clients. Update project progress and coordinate foreman duties across structures as needed. Supervise inspection, maintenance, and repair of bridge gantries, Rapid Access Train, cradles, and associated equipment. Manage maintenance units: stock control, deliveries, weekly depot checks, Legionella and fire safety compliance, calibration, and opening/closing units. Oversee site works, resolve operational, resource, and safety issues; manage site security and personnel accountability. Implement safe systems of work (SSOW): permits, procedures, risk assessments, briefings, inductions, toolbox talks, and COSHH compliance. Deliver start of work briefings and ensure health and safety compliance, including reporting close calls, incident escalation IAW GG128 and assisting in incident investigations. Uphold quality standards (ISO 9001): staff attend SBIM induction, upload contract reports, participate in audits. Participate in emergency on-call rota and handle Regional Operations Control Centre communications. Manage plant and fleet, ensure servicing and daily CheckedSafe" vehicle checks. Oversee measurement and valuation, ensuring accurate resource tracking via tablets. Ensure environmental compliance: monthly depot inspections, waste segregation and management. Manage staff: record absences in ESS/MSS, conduct annual performance reviews. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like Team Leader Training Opportunities: Unlock your potential with comprehensive training tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: SSSTS/SMSTS Lifting qualification High level of Health and safety legislation Team building skills Motivational skills Planning skills Ability to communicate with team and management Cross skilled team management experience Understanding of specialist structures/bridges Good supervisory skills If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Kayla Caruth, our recruiter for this role, at (url removed)
May 05, 2026
Full time
We have a fantastic opportunity for a permanent Supervisor to join our Specialist Bridges Inspection and Maintenance (SBIM) contract in Bristol, working on the iconic Avonmouth Bridge based at the Avonmouth Bridge Maintenance Unit, Barracks Lane, Shirehampton, Bristol BS11 9NG The SBIM contract is to deliver the inspection and maintenance programme along with scheme on behalf of National Highways. This is a great opportunity to be part of delivering complex projects in the specialist structures industry. As Supervisor, you will be responsible for organising and overseeing maintenance gangs assigned to the Specialist Bridges Inspection and Maintenance (SBIM) contract. You will ensure that all maintenance activities, including essential safety improvements, are completed efficiently and to the required standards. This involves planning daily operations, monitoring progress, and adjusting as necessary to guarantee the smooth delivery of maintenance programmes. Your role also requires you to supervise staff to ensure compliance with safety procedures throughout all maintenance tasks, thereby maintaining the integrity and security of the three iconic structures. The standard hours of work are 37.5 per week What You'll Do: Deliver maintenance and renewals projects according to client schedule and budget, including: Support the Maintenance manager with planning and evaluating work programs. Requisition materials, equipment, and contractors. Organize gantry maintenance, statutory examinations, and traffic management. Attend and communicate effectively in meetings with internal teams, contractors, and clients. Update project progress and coordinate foreman duties across structures as needed. Supervise inspection, maintenance, and repair of bridge gantries, Rapid Access Train, cradles, and associated equipment. Manage maintenance units: stock control, deliveries, weekly depot checks, Legionella and fire safety compliance, calibration, and opening/closing units. Oversee site works, resolve operational, resource, and safety issues; manage site security and personnel accountability. Implement safe systems of work (SSOW): permits, procedures, risk assessments, briefings, inductions, toolbox talks, and COSHH compliance. Deliver start of work briefings and ensure health and safety compliance, including reporting close calls, incident escalation IAW GG128 and assisting in incident investigations. Uphold quality standards (ISO 9001): staff attend SBIM induction, upload contract reports, participate in audits. Participate in emergency on-call rota and handle Regional Operations Control Centre communications. Manage plant and fleet, ensure servicing and daily CheckedSafe" vehicle checks. Oversee measurement and valuation, ensuring accurate resource tracking via tablets. Ensure environmental compliance: monthly depot inspections, waste segregation and management. Manage staff: record absences in ESS/MSS, conduct annual performance reviews. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like Team Leader Training Opportunities: Unlock your potential with comprehensive training tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: SSSTS/SMSTS Lifting qualification High level of Health and safety legislation Team building skills Motivational skills Planning skills Ability to communicate with team and management Cross skilled team management experience Understanding of specialist structures/bridges Good supervisory skills If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Kayla Caruth, our recruiter for this role, at (url removed)
Your new company You will be joining an industry-leading Tier 1 civil engineering contractor delivering a major, 3-year-long highways project in Didcot, Oxfordshire. Known for collaborative project delivery, strong safety culture and technical excellence, this contractor plays a key role in shaping major highways and infrastructure schemes across the UK. With a strong pipeline of long-term regional works and a genuine focus on developing its people, this is an excellent opportunity to build a sustainable career with a respected main contractor. Your new role As a Site Engineer, you will play a pivotal role supporting the Section Engineer and Site Management team on a £35m section of the project. This is a hands-on, site-based position suited to an engineer who thrives in a fast-paced environment and takes pride in precision, quality and teamwork. Key responsibilities will include: Setting out and site surveying works with accuracy and consistency Reviewing drawings, specifications and quantities to identify and resolve issues early Planning site activities and coordinating materials with procurement teams Liaising with consultants, subcontractors and internal teams to maintain programme momentum Supervising site labour and ensuring works meet quality and safety standards Maintaining detailed site records including diaries, quality documentation and test results Supporting health, safety and environmental compliance across the site Assisting the Site Manager and contributing to continuous improvement initiatives This role offers excellent exposure to complex civil engineering works and the opportunity to influence delivery on a major highways and infrastructure scheme. What you'll need to succeed In order to be successful, you will bring: Proven experience as a Site Engineer within the highways and/or public realm sectors, delivering earthworks and/or structures packages Experience using AutoCAD, GPS and modern surveying equipment Strong setting out and surveying skills Excellent communication and coordination abilities CSCS, First Aid at Work and a full UK driving licence. What you'll get in return In return, you will receive: Competitive salary Company car (with fuel card) or car allowance 35 days' annual leave (including bank holidays) Pension scheme (increasing with seniority and length of service) Private medical cover Life assurance Travel and subsistence allowance (where appropriate) Funded professional memberships (ICE, CIOB, RICS, etc.) Retail and lifestyle discounts Enhanced family-friendly benefits Strong pipeline of long-term regional projects Industry-recognised training and development programmes Supportive and collaborative work environment Exposure to a major, high-impact project Opportunity to grow and progress your career with an industry-leading Tier 1 contractor and more. What you need to do now If you're interested in this role and meet the criteria above, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.Please note - this contractor does not hold a licence for sponsored work visas. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 05, 2026
Full time
Your new company You will be joining an industry-leading Tier 1 civil engineering contractor delivering a major, 3-year-long highways project in Didcot, Oxfordshire. Known for collaborative project delivery, strong safety culture and technical excellence, this contractor plays a key role in shaping major highways and infrastructure schemes across the UK. With a strong pipeline of long-term regional works and a genuine focus on developing its people, this is an excellent opportunity to build a sustainable career with a respected main contractor. Your new role As a Site Engineer, you will play a pivotal role supporting the Section Engineer and Site Management team on a £35m section of the project. This is a hands-on, site-based position suited to an engineer who thrives in a fast-paced environment and takes pride in precision, quality and teamwork. Key responsibilities will include: Setting out and site surveying works with accuracy and consistency Reviewing drawings, specifications and quantities to identify and resolve issues early Planning site activities and coordinating materials with procurement teams Liaising with consultants, subcontractors and internal teams to maintain programme momentum Supervising site labour and ensuring works meet quality and safety standards Maintaining detailed site records including diaries, quality documentation and test results Supporting health, safety and environmental compliance across the site Assisting the Site Manager and contributing to continuous improvement initiatives This role offers excellent exposure to complex civil engineering works and the opportunity to influence delivery on a major highways and infrastructure scheme. What you'll need to succeed In order to be successful, you will bring: Proven experience as a Site Engineer within the highways and/or public realm sectors, delivering earthworks and/or structures packages Experience using AutoCAD, GPS and modern surveying equipment Strong setting out and surveying skills Excellent communication and coordination abilities CSCS, First Aid at Work and a full UK driving licence. What you'll get in return In return, you will receive: Competitive salary Company car (with fuel card) or car allowance 35 days' annual leave (including bank holidays) Pension scheme (increasing with seniority and length of service) Private medical cover Life assurance Travel and subsistence allowance (where appropriate) Funded professional memberships (ICE, CIOB, RICS, etc.) Retail and lifestyle discounts Enhanced family-friendly benefits Strong pipeline of long-term regional projects Industry-recognised training and development programmes Supportive and collaborative work environment Exposure to a major, high-impact project Opportunity to grow and progress your career with an industry-leading Tier 1 contractor and more. What you need to do now If you're interested in this role and meet the criteria above, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.Please note - this contractor does not hold a licence for sponsored work visas. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Your new company You will be joining an industry-leading Tier 1 civil engineering contractor delivering a major, 3-year-long highways project in Didcot, Oxfordshire. Known for collaborative project delivery, strong safety culture and technical excellence, this contractor plays a key role in shaping major highways and infrastructure schemes across the UK. With a strong pipeline of long-term regional works and a genuine focus on developing its people, this is an excellent opportunity to build a sustainable career with a respected main contractor. Your new role As a Section Engineer, you will play a key role in the successful delivery of a £35m section of the project, taking ownership of a defined section of works and supporting the Project Manager with construction delivery. This is a hands-on role suited to a proactive engineer who thrives on responsibility, coordination and problem-solving. Key responsibilities will include: Managing and mentoring a team of site engineers Providing technical support and guidance to site workers and site engineers Regularly checking and monitoring setting out compliance with site engineers Compiling and reviewing work package plans and other management plans Reporting and resolving any on-site issues or conflict promptly and effectively Ensuring all H&S procedures are being complied with Monitoring and reporting on contractual requirements and progress Managing site documentation and maintaining accurate records Liaising with local authorities and regulatory bodies as required Ensuring quality control and adhering to project specifications Participating in project meetings and providing updates on section progress. This role offers genuine influence on site and the opportunity to contribute to innovation, efficiency and high-quality project delivery. What you'll need to succeed In order to be successful, you will bring: Proven experience as a Site Engineer or Section Engineer within the highways and/or public realm sectors, delivering earthworks and/or structures packages Experience supervising subcontractors and managing site operations Strong planning, prioritising and problem-solving skills Excellent communication and interpersonal skills CSCS, First Aid at Work and a full UK driving licence. What you'll get in return In return, you will receive: Competitive salary Company car (with fuel card) or car allowance 35 days' annual leave (including bank holidays) Pension scheme (increasing with seniority and length of service) Private medical cover Life assurance Travel and subsistence allowance (where appropriate) Funded professional memberships (ICE, CIOB, RICS, etc.) Retail and lifestyle discounts Enhanced family-friendly benefits Strong pipeline of long-term regional projects Industry-recognised training and development programmes Supportive and collaborative work environment Exposure to a major, high-impact project Opportunity to grow and progress your career with an industry-leading Tier 1 contractor and more. What you need to do now If you're interested in this role and meet the criteria above, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.Please note - this contractor does not hold a licence for sponsored work visas. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 04, 2026
Full time
Your new company You will be joining an industry-leading Tier 1 civil engineering contractor delivering a major, 3-year-long highways project in Didcot, Oxfordshire. Known for collaborative project delivery, strong safety culture and technical excellence, this contractor plays a key role in shaping major highways and infrastructure schemes across the UK. With a strong pipeline of long-term regional works and a genuine focus on developing its people, this is an excellent opportunity to build a sustainable career with a respected main contractor. Your new role As a Section Engineer, you will play a key role in the successful delivery of a £35m section of the project, taking ownership of a defined section of works and supporting the Project Manager with construction delivery. This is a hands-on role suited to a proactive engineer who thrives on responsibility, coordination and problem-solving. Key responsibilities will include: Managing and mentoring a team of site engineers Providing technical support and guidance to site workers and site engineers Regularly checking and monitoring setting out compliance with site engineers Compiling and reviewing work package plans and other management plans Reporting and resolving any on-site issues or conflict promptly and effectively Ensuring all H&S procedures are being complied with Monitoring and reporting on contractual requirements and progress Managing site documentation and maintaining accurate records Liaising with local authorities and regulatory bodies as required Ensuring quality control and adhering to project specifications Participating in project meetings and providing updates on section progress. This role offers genuine influence on site and the opportunity to contribute to innovation, efficiency and high-quality project delivery. What you'll need to succeed In order to be successful, you will bring: Proven experience as a Site Engineer or Section Engineer within the highways and/or public realm sectors, delivering earthworks and/or structures packages Experience supervising subcontractors and managing site operations Strong planning, prioritising and problem-solving skills Excellent communication and interpersonal skills CSCS, First Aid at Work and a full UK driving licence. What you'll get in return In return, you will receive: Competitive salary Company car (with fuel card) or car allowance 35 days' annual leave (including bank holidays) Pension scheme (increasing with seniority and length of service) Private medical cover Life assurance Travel and subsistence allowance (where appropriate) Funded professional memberships (ICE, CIOB, RICS, etc.) Retail and lifestyle discounts Enhanced family-friendly benefits Strong pipeline of long-term regional projects Industry-recognised training and development programmes Supportive and collaborative work environment Exposure to a major, high-impact project Opportunity to grow and progress your career with an industry-leading Tier 1 contractor and more. What you need to do now If you're interested in this role and meet the criteria above, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.Please note - this contractor does not hold a licence for sponsored work visas. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. Our Contingent Workforce Solutions (CWS) is one of our service offerings. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. Our client, a major UK retail bank, provides every day banking services to over 17 million retail customers. The banks expertise and services span across Business Services, Corporate banking, Wealth Management, Group Functions, Retail and Investment Banking. On behalf of this organisation, AMS are looking for a Delivery Manager for a 6 month contract based in London with remote work available (hybrid). Purpose of the role: As a Delivery Manager you will be responsible for the delivery of Point of Sale (PoS) Lending. What you'll do: Align scope with delivery capacity, ensuring that teams are working at an optimal level. Own the PoS Lending product plan, feed into the master plan, and ensure that any dependencies are understood and managed. Track progress versus plan, highlighting and mitigating delivery risks. Report burn down / progress at all levels of organisation in a transparent way, in line with Delivery Director's requirements. Apply specialist technical knowledge and industry best practices for PoS Lending to influence cross-functional teams when designing and delivering product solutions. Support the Product Managers with a business case to ensure that resources are being deployed wisely. Collaborate cross functionally and support during discovery, design, delivery, launch, and in-life phases for PoS Lending. Ensure appropriate levels of business readiness across all business functions and other suppliers. Ensure that product plans and specifications are appropriately documented in formats that can be shared with clients and internal stakeholders. Track and report delivery progress versus milestones with strong stakeholder management. Log and track risks and mitigation, identifying and resolving project bottlenecks. Work with Engineering teams to ensure that products are tested appropriately and that high standards of product quality are maintained. The skills you'll need: Strong industry understanding of delivering PoS or ePoS finance systems - deep understanding of retail payments, financing options (e.g., in-store / e-financing, installment plans, BNPL etc.), compliance requirements and vendor integrations across terminals, merchant websites and back-office finance platforms. First hand experience of successful launch(es) for a product in the required specialist area, including coordination across Product, Engineering, Operations, Commercial, Risk, suppliers etc. Strong understanding of Agile product development, including tooling, such as Jira and Confluence. Problem solver who can synthesise data and prevent problems from happening. Own, execute, and coordinate regular delivery governance and agile ceremonies. Ability to independently establish and manage RAID logs. Contribute to an 'always-evolving' community of practice, improving ways of working across delivery. Solid understanding of RESTful APIs, white-labelled front-end applications, system integrations, and microservices architectures. Ability to create delivery plans and manage through to successful completion, with clear reporting into the master plan owned by the Delivery Director. Experience in developing customised reporting in Jira, with a good understanding of JQL (beneficial) Next steps This client will only accept workers operating via an Umbrella or PAYE engagement model. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business
May 04, 2026
Contractor
AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. Our Contingent Workforce Solutions (CWS) is one of our service offerings. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. Our client, a major UK retail bank, provides every day banking services to over 17 million retail customers. The banks expertise and services span across Business Services, Corporate banking, Wealth Management, Group Functions, Retail and Investment Banking. On behalf of this organisation, AMS are looking for a Delivery Manager for a 6 month contract based in London with remote work available (hybrid). Purpose of the role: As a Delivery Manager you will be responsible for the delivery of Point of Sale (PoS) Lending. What you'll do: Align scope with delivery capacity, ensuring that teams are working at an optimal level. Own the PoS Lending product plan, feed into the master plan, and ensure that any dependencies are understood and managed. Track progress versus plan, highlighting and mitigating delivery risks. Report burn down / progress at all levels of organisation in a transparent way, in line with Delivery Director's requirements. Apply specialist technical knowledge and industry best practices for PoS Lending to influence cross-functional teams when designing and delivering product solutions. Support the Product Managers with a business case to ensure that resources are being deployed wisely. Collaborate cross functionally and support during discovery, design, delivery, launch, and in-life phases for PoS Lending. Ensure appropriate levels of business readiness across all business functions and other suppliers. Ensure that product plans and specifications are appropriately documented in formats that can be shared with clients and internal stakeholders. Track and report delivery progress versus milestones with strong stakeholder management. Log and track risks and mitigation, identifying and resolving project bottlenecks. Work with Engineering teams to ensure that products are tested appropriately and that high standards of product quality are maintained. The skills you'll need: Strong industry understanding of delivering PoS or ePoS finance systems - deep understanding of retail payments, financing options (e.g., in-store / e-financing, installment plans, BNPL etc.), compliance requirements and vendor integrations across terminals, merchant websites and back-office finance platforms. First hand experience of successful launch(es) for a product in the required specialist area, including coordination across Product, Engineering, Operations, Commercial, Risk, suppliers etc. Strong understanding of Agile product development, including tooling, such as Jira and Confluence. Problem solver who can synthesise data and prevent problems from happening. Own, execute, and coordinate regular delivery governance and agile ceremonies. Ability to independently establish and manage RAID logs. Contribute to an 'always-evolving' community of practice, improving ways of working across delivery. Solid understanding of RESTful APIs, white-labelled front-end applications, system integrations, and microservices architectures. Ability to create delivery plans and manage through to successful completion, with clear reporting into the master plan owned by the Delivery Director. Experience in developing customised reporting in Jira, with a good understanding of JQL (beneficial) Next steps This client will only accept workers operating via an Umbrella or PAYE engagement model. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business
