441 jobs found

Customer Operations Manager Salary up to 50,000 DOE Full time/Permanent The Customer Operations Manager is responsible for leading and developing high-performing customer operations teams, ensuring the delivery of exceptional customer experiences across Home Visits and digital channels. The role owns operational performance against KPIs and SLAs, using data and insight to drive continuous improvement, optimise processes, and resolve complex operational challenges. Working closely with cross-functional stakeholders, the role plays a key part in delivering strategic projects, improving systems and ways of working, and embedding a strong customer-first culture. This role is hybrid between Staines Call Centre offices and directly reports into the Director of Customer & In Home Experience. 25 days holiday plus 8 bank holidays. A day off for your birthday Perks and EAP platform 30% staff discount Cycle to work scheme. Opportunities to become a shareholder : Own a slice of the business and share in our success! You must be/have a - confident and calm communicator with strong problem-solving skills, able to resolve complex operational and customer issues effectively. Proven ability to motivate, coach, and develop high-performing, diverse teams through clear direction, feedback, and support. Highly organised with excellent attention to detail, particularly in relation to compliance, reporting, and operational governance. Strong analytical capability, using data and insight to identify trends, prioritise focus areas, and drive performance improvements. A proactive, continuous-improvement mindset, consistently seeking opportunities to optimise processes and enhance day-to-day operations. Excellent interpersonal skills, with the ability to collaborate and influence stakeholders across functions and levels of the business. A positive, customer-first approach that reflects a friendly, practical, and solution-driven culture. Real life experience in managing people. Your responsibilities are to - Lead, coach, and develop Team Leaders within the Home Visit & Live Chat function to ensure delivery against team and individual KPIs, SLAs, and quality standards. Act as the escalation point for operational issues, store concerns and customer complaints Analyse operational performance data (KPIs, SLAs, customer insight, and feedback) to identify trends, risks, and continuous improvement opportunities. Drive high levels of engagement and performance through regular team meetings, one-to-ones, performance reviews, and targeted training initiatives. Partner cross-functionally with Operations, IT, Product, and other stakeholders to optimise processes, improve efficiency, and enhance the end-to-end customer experience. Produce clear, insightful performance reports and present updates, risks and recommendations to the Director of Customer and In-Home Experience. Own the development, performance, and growth of Live Chat customer experience channels, driving adoption, quality, and customer satisfaction.

Your new company Hays are proud to be working in partnership with Tetra Tech as they continue to grow their team. Are you looking to take the next step in your BIM career and work on large-scale, high-profile projects across the UK and Ireland? Tetra Tech is continuing to expand, and is seeking an experienced MEP BIM Technician to join their Building Services team in Belfast. Tetra Tech is a global, market-leading consultancy delivering high-end engineering solutions across 400+ locations worldwide. With a strong pipeline of major projects and a commitment to innovation, sustainability, and technical excellence, this is an opportunity to join a business with real scale and momentum. Your new role You'll play a key role in supporting MEP engineers on a wide range of building services projects across sectors including defence, commercial, industrial, healthcare, education, retail and leisure. Working to the latest UK BIM standards, you'll assist with the production of Revit models, AutoCAD drawings, schematics and digital outputs, contributing to the successful delivery of complex multi-disciplinary design projects. Key Responsibilities Setting up new projects in Revit and AutoCAD using internal templates Producing and updating models/drawings from engineer mark-ups Creating schematics and linking model data Managing file storage in line with QA procedures Exporting models (IFC, NWC, DWFx, DWG, PDF etc.) Adding and managing classification data within models Performing model QA including clash detection and interference checks Working closely with the BIM Manager to maintain company and industry standards Ensuring all MEP models align with project BIM requirements What you'll need to succeed Strong experience with MEP Revit and AutoCAD MagiCAD experience beneficial Background working within an MEP design environment Strong communication skills and ability to collaborate with engineers Ability to work independently and manage your own workload Ability to obtain SC Security Clearance for MOD and secure-sector projects What you'll get in return This is an excellent opportunity to join one of the world's leading engineering consultancies, working on complex and meaningful projects that shape the built environment. Tetra Tech offers a competitive salary and a comprehensive benefits package designed to support your career and wellbeing, including: Competitive salary Enhanced pension contributions Annual company bonus Private health cover and sick pay Flexible and hybrid working options Additional perks such as childcare and retail vouchers, travel insurance, and customisable holiday allowances You'll be part of a collaborative, forward-thinking team with access to global expertise, professional development support, and a culture that values innovation and work-life balance. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be JBRP1_UKTJ

We're working exclusively with an established, global home interiors organisation currently seeking a Junior Procurement Manager to join their Supply Chain & Operations team. This is a well-regarded business within its specialist sector, known for its strong operational standards, collaborative culture, and focus on delivering high-quality products globally. This is a varied, hands-on procurement role with a strong focus on coordinating New Product Introduction (NPI) and project-based purchasing activity. It's an excellent opportunity for someone looking to develop their career in procurement and supply chain within a fast-paced, international environment, working closely with internal teams and global manufacturing partners. The Role As Junior Procurement Manager, you will be responsible for coordinating procurement activities related to new product launches and project-based orders, ensuring products are manufactured and delivered in line with agreed timelines. You will work closely with cross-functional teams including Product Management, Engineering, Quality, Customer Service, and international suppliers to ensure smooth order progression, identify risks, and support successful product launches. You will be responsible for: Managing end-to-end processing of project and new product orders, from order placement through to shipment Coordinating closely with internal stakeholders and suppliers to manage timelines, priorities, and constraints Tracking order progress including samples, tooling, first production runs, and inspections Monitoring delivery timelines, proactively identifying risks, and supporting resolution to prevent delays Maintaining accurate order and delivery data within internal systems and providing status updates to stakeholders Acting as a key procurement contact for new product and project activity across multiple departments Collaborating with international manufacturing partners to ensure deadlines and supply requirements are met Supporting supply risk assessments and contributing to mitigation planning Providing regular reporting, updates, and exception management to support operational performance Supporting process improvements, operational projects, and departmental reporting requirements Given the global nature of the organisation, the role involves regular collaboration with international suppliers and cross-functional internal teams, offering excellent exposure to end-to-end supply chain operations. About You You'll have experience in a procurement, purchasing, supply chain, order management, or operations support role, or strong administrative experience within an operational environment. You'll be highly organised, detail-focused, and proactive, with the ability to manage multiple priorities and communicate effectively with both internal stakeholders and external suppliers. You will ideally have: Experience in procurement, supply chain, purchasing, or order coordination Strong Excel skills, including pivot tables and lookup functions Excellent organisational skills and attention to detail Strong communication and stakeholder coordination abilities A proactive approach to tracking orders and managing timelines Problem-solving skills and a continuous improvement mindset The ability to work collaboratively within a team environment Experience supporting new product introduction, project coordination, or working with international suppliers would be beneficial but is not essential. Why Apply? This is a fantastic opportunity for someone looking to build or develop their career in procurement within a global organisation. You'll gain hands-on experience supporting new product launches, working with international suppliers, and contributing to critical supply chain operations. The role offers hybrid working, career development opportunities, and the chance to work within a collaborative and supportive team environment. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.

An exciting opportunity for a Head of Platform Projects to join a leading e-commerce business in North Yorkshire. Client Details I have partnered with a leading e-commerce business who are searching for a Head of Platform Projects. As Head of Platform Projects, you will be the driving force behind a team of Project Managers while owning the success of the platform projects portfolio. My client is looking to speak to Project Managers or Implementation Managers who have a strong track record leading customer facing e-commerce of software projects. This could be the ideal opportunity for an ambitious candidate to take the next step into a leadership role. This is a hybrid role, based out of Ripon, North Yorkshire. Description Provide leadership to the project management team and support their continued growth and development. Take ownership of key strategic initiatives. Oversee the delivery of the organisation's platform related projects, ensuring they are completed on time, within budget, and to the agreed scope while maintaining strong governance around risk and compliance. Serve as the primary escalation point for project related challenges and drive timely resolution. Build and sustain effective working relationships with internal development teams, external partners, and client stakeholders. Contribute as a core member of the senior leadership group, supporting broader business objectives. Bring credible technical input and delivery insight to client discussions and planning sessions. Play an integral role in shaping project kick off activities, scheduling work, and reporting on portfolio progress. Take responsibility for refining and enhancing the overall project delivery framework and ways of working. Profile Proven project management experience in an IT environment (e-commerce, Software development, Platform Business). A good general technical understanding of e-commerce and platform based businesses enabling solid risk assessment on projects as well as contributing towards discussions on subjects such as Enterprise Architecture, Dev tools, Data Security, New Technologies etc. Significant experience of delivering projects to external clients as well as managing suppliers as a part of the project team. Experience of Release Management including incident management, testing methods and tools. Good working knowledge of both waterfall and agile delivery methods. Able to demonstrate risk and issue management experience both at the project level and portfolio level. Solid experience of financial management on projects including business cases and budget tracking. Experience of creating Gantt chart project plans from scratch and understanding CPA. Demonstrate solid Stakeholder management experience and the ability to influence key decision makers at C suit levels both internally and externally. Professional qualifications (Prince 2, PMP, SAFe, Scrum, DevOps) would be an advantage but not essential. Familiar with tools such as MS Project, Jira, Service Now, Excel, and Smartsheet's. Job Offer Salary of up to 75,000 DOE Hybrid working

Fancy joining one of the UK s fastest-growing ecommerce brands who have just topped the EB100 league table? One in six homes now owns one of their clever, problem-solving products, and their rapid growth has earned them recognition as the 66th fastest-growing company in the UK by The Sunday Times. This is your chance to be part of a British success story that s only just getting started. We re looking for a Product Compliance Coordinator to take ownership of legal and regulatory compliance across the entire product range. This is a brand-new role that is pivotal to supporting continued expansion. You ll audit new products for safety and compliance, manage documentation, liaise with test houses and manufacturers on certifications, monitor regulatory changes, prepare submissions to regulatory bodies, and investigate any compliance issues. Role: Product Compliance Coordinator, Product Compliance Manager, Regulatory Compliance Manager, Quality & Compliance Manager, Product Compliance Location: Maidstone Office based, we are a close-knit team who have great fun working together. Salary: Truly negotiable base salary dependant on experience Benefits: 25+ days holiday rising with tenure, Birthday off, Pension, Free Breakfast, Free car Wash, Free products and impressive staff discount on others, Free EV car charging About you You ll bring previous experience in product compliance, including testing and labelling, alongside exceptional organisation, integrity, and the ability to manage multiple projects in a fast-paced environment. Based full-time at our brand-new HQ in Aylesford, you ll collaborate with a driven, supportive team that thrives on being together. If you re ready to grow with us, we d love to hear from you. CLICK APPLY and send through a copy of your CV.

RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Procurement Manager Location: Eastleigh (Hybrid working) Rate: 31.54 per hour (PAYE) Hours: 37 hours per week Contract: 5-6 month temporary contract Vetting: Will need to obtain Management Vetting (MV) About the Role We are seeking an experienced Procurement Manager to join the forces Finance Portfolio on a temporary basis. Reporting to the Head of Procurement, you will play a key role in managing large and complex procurements while contributing to the development and delivery of the Corporate Procurement Strategy across the Constabulary and the Office for the Police & Crime Commissioner (OPCC). This is a senior, strategic role requiring strong commercial acumen, stakeholder engagement skills, and the ability to operate confidently in a complex public-sector environment. Key Responsibilities Personally manage large and/or complex procurement and commissioning activities, ensuring best value, cost-effective outcomes and continuous improvement. Provide oversight and direction to Senior Procurement Officers, supporting delivery and accountability. Contribute directly to the development and implementation of the Corporate Procurement Strategy and wider corporate initiatives. Embed strategic procurement, commissioning, category management and contract management approaches across HIOWC and the OPCC. Work closely with senior managers and internal customers to influence procurement strategy, practice and contract awards. Attend and contribute to corporate and departmental working groups and senior management forums. Liaise with the Force Solicitor on procurement advice and contract awards. Engage with suppliers at all levels, including director level, on tendering, contract awards, contract management and market influence. Collaborate with peers and partners across public, private and voluntary sectors to share best practice and explore collaborative procurement opportunities. Essential Requirements Qualifications QCF Level 7 qualification or equivalent experience. Professional procurement/commissioning qualification (ideally CIPS or equivalent), or substantial senior-level experience with up-to-date technical and legal procurement knowledge. Experience & Skills Extensive senior-level procurement experience within a large, complex, multi-disciplinary organisation. Strong understanding of the strategic context for procurement in the public sector. Proven ability to develop and implement procurement strategies and business processes aligned to organisational objectives. Excellent project management skills with experience of delivering large and complex programmes. Highly developed communication, negotiation and influencing skills. Strong commercial awareness and understanding of varied funding and contract models. Demonstrated ability to build and maintain effective partnerships with suppliers, customers and stakeholders. Experience of leading and managing change to improve performance and outcomes. Strong analytical and critical-thinking skills, with the ability to develop compliant, innovative procurement solutions. Additional Information The role requires travel across Hampshire and the Isle of Wight; a full UK driving licence is essential. The successful candidate must obtain and maintain Management Vetting (MV). An initial probationary period will apply. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.

About us Tower Bridge is a working bascule bridge, a leading events venue, and an iconic visitor attraction, welcoming almost one million visitors each year. It is one of five bridges supported and maintained by the charity City Bridge Foundation, which is also London's biggest independent charitable funder. This is an exciting time to join us. Tower Bridge is embarking on an ambitious transformation programme - Tower Bridge in Motion - shaping the future of London's defining landmark. Through major initiatives and estate-wide improvements, the programme will enhance visitor experiences, inspire innovation and strengthen community engagement, while preserving and celebrating the Bridge's unique cultural heritage. Our vision is to be an exemplar visitor attraction driven by social values that excites, inspires, engages and connects everyone we reach and encounter. About the role We are seeking an experienced and visionary Head of Commercial to lead income-generating activity at Tower Bridge. In this new leadership role, you will shape and deliver a bold commercial strategy that drives income growth, strengthens existing revenue streams, and unlocks new opportunities while enhancing the visitor experience. You will embed commercial thinking into capital projects and strategic planning, securing Tower Bridge's long-term success as a leading cultural destination. About you We are looking for an individual who is: A strategic thinker and commercial innovator, with proven experience in navigating complex organisations. Experienced in developing and delivering successful commercial strategies across visitor attractions, cultural venues, or retail. Skilled in business development and ROI analysis, with strong knowledge of pricing strategies, income diversification, and market trends. An inspirational leader, skilled at motivating multi-disciplinary teams and driving high performance. Collaborative and partnership-focused, with experience building strategic relationships to drive revenue growth. Experienced in managing budgets and achieving ambitious targets. Passionate about our mission and charitable purpose and committed to responsible business practices, embedding inclusivity, social value, and sustainability into commercial activities. Closing date:12 noon on Monday 9 March 2026 Interviews are expected to take place on Thursday, 19 March 2026 in person at Tower Bridge Offices, Tower Bridge Road, London SE1 2UP. As part of the interview process, candidates will be required to deliver a presentation. To apply online please click the apply button. Alternatively, please contact (24 hr answerphone) quoting reference number OCBF1086 if you experience any difficulties. A minicom service for the hearing impaired is available on . The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community. Because our roles are so varied, we don't have a 'one size fits all' policy for workplace attendance. How many days a week you'll be required to attend your workplace will depend on the requirements of your role. It's important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly. Requests will be considered by the recruiting manager in line with our policies and business needs. The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation, to ensure that everyone has the opportunity to thrive in the work that we do.

Sewell Wallis is working with a well-established West Yorkshire business based in the Huddersfield area, which is currently looking for a Junior Buyer to join the business and support the Supply Chain Manager. The successful Junior Buyer candidate will have previous experience within a similar buying role and will be comfortable with fast-paced environments. What will you be doing? Maintaining stock/fill rates. Expediting and order processing. Administrative & Import duties. Project Planning from concept to implementation Accountable to direct line manager & internal/external customers. What skills are we looking for? A minimum of 2 years' experience in a similar role. Strong communication skills. Good organisational skills. Have the ability to multitask and have good attention to detail. What's on offer? Strong progression. On-site parking. Auto-enrolled pension scheme. Send us your CV below, or contact Becky Gibson for more information. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.

Area Manager Up to 70,000 + Car, Bonus & Benefits Our client, a leading organisation within the retail sector, is seeking an Area Manager to oversee a portfolio of stores. This role is ideal for an experienced multi-site retail leader who thrives in a fast-paced environment and is passionate about driving performance, developing people, and delivering outstanding commercial results. Area Manager Role Overview The Area Manager will be responsible for leading and inspiring store teams to achieve sales, service, and operational excellence across their area. The successful candidate will play a key role in maximising profitability, maintaining brand standards, and building a strong culture of collaboration and performance. Area Manager Responsibilities Lead, coach, and develop Store Managers and their teams to deliver strong commercial and operational outcomes. Drive sales and profitability through effective business planning, performance management, and execution. Ensure consistent delivery of exceptional customer service and compliance with brand and operational standards. Partner with internal stakeholders to optimise people, product, and operational opportunities. Foster an inclusive, positive, and high-performing culture that supports engagement and continuous improvement. Identify and develop internal talent to create a strong pipeline for future growth. Support recruitment, onboarding, and retention of high-calibre team members. Proven track record in multi-site retail management, ideally within a well-known or fast-paced brand. Strong leadership, coaching, and people development skills. Commercially astute with a focus on delivering results through operational excellence. Strategic and adaptable, with the ability to balance people and performance priorities. Full driving licence and flexibility to travel within the area. What's on Offer Competitive salary up to 70,000 Company car, bonus, and comprehensive benefits package Opportunity to lead a diverse area portfolio and make a measurable impact on business success. Access to leadership development programmes and involvement in projects and strategic initiatives. Zachary Daniels is a specialist recruitment consultancy operating nationally and internationally across: Retail Operations Buying Merchandising Ecommerce HR Finance Property Marketing Supply Chain Senior Appointments BBBH34735

Summary £70,000 - £80,000 per annum 35 days holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were curious, collaborative, and ready to make a tangible impact on where we work. Just like you. Our award-winning Buying Department is now hiring a Buying Manager to join the team in Scotland. Youll play a major role in influencing every aspect of the range of goods that we offer to our customers from which products we sell, to the way they look and taste, developing our supply base and continuing to drive our market-leading position. Youll engage in a diverse range of activities including operations within our stores, product development, and contract negotiations, all on a global platform. Youll be able to excel in a dynamic and high-pressure environment where every opinion is valued, and we are eager to hear yours. With a true enthusiasm for food retail, a proactive mindset, and a commitment to becoming a specialist in your area, youll be self-driven with a strong desire to succeed. Our network of over 1000+ stores rely on your expertise in selecting the best products for our customers. If this piques your interest and you want to work for a fast-moving, award-winning retailer then show us what you have got! At Lidl, we offer a hybrid working model to give you the best of both worlds. Spend three days or more in our state-of-the-art office within the newly built Motherwell distribution centre. With up to two days at home, youll find the work/life balance you need to thrive. What you'll do Demonstrate confidence in making decisions involving multi-million pound investments and in formulating solutions to intricate challenges; you are the one who steers the decision- making process for your categories. Take charge of your categories and embrace the responsibility and accountability for all aspects, from sample tasting to the final approval of packaging design our success hinges on your efforts Oversee the essential timeline from product conception to its launch in our depots, ensuring that stock is delivered on time Possessing a strong entrepreneurial spirit, you will demonstrate exceptional skills in negotiation and networking at the highest echelons. Your role will involve daily interactions not only with Account Managers but also with Commerical and Managing Directors from some of the largest manufacturers in the UK Demonstrating confidence when presenting to Buying Directors and Board Directors Utilise your keen analytical abilities, coupled with the capacity to recognise trends, project sales, and evaluate data to inform commerical decisions Engage in negotiations to secure the most favourable commercial terms for the business, with a strong commitment to achieving exceptional outcomes Continuously seek to enhance our customer offerings, as the pursuit of improvement is an ongoing endeavour Collaborate with your fellow buyers and colleagues in other departments, but ultimately have the initiative to drive your own work independently Reports into one of the Heads of Buying as part of a team of buyers What you'll need Experience working as a Buyer in the food retail sector Experience in negotiating and dealing with suppliers Be passionate about the food retail industry Common sense, pragmatic, logical and quick thinking are all the words people would use to describe you An individual who demonstrates initiative, possesses an entrepreneurial mindset, and exhibits proficient negotiation abilities Exude presence, demonstrate confidence, and hold firm belief in your ideas Possession of a full UK driving licence Already live - or happy to relocate to within a one-hour commute of Lidl, Motherwell Distribution Centre German language skills desirable but not essential What you'll receive 35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Plus, more of the perks you deserve We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment If youre ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. JBRP1_UKTJ

We are excited to offer a fantastic opportunity for a Fixed Term (13 months) PA/Team Assistant to join our dynamic Transport Infrastructure business unit, supporting the Rail Senior Leadership Team. The role will be hybrid - based in Birmingham (3 days in the office) with travel expected to other locations within the UK. Full time, 37.5 hrs per week. Some flexibility is required working outside of normal business hours. In this role, you will provide comprehensive PA/administrative support to senior managers. This role requires good organisation skills, communication skills, attention to detail, and the ability to multitask in a fast-paced environment, ensuring the team operates efficiently. What You'll Do: Diary management for multiple senior leaders, ensuring their time is prioritised effectively. Coordinating meeting logistics including agendas, materials and follow up of actions. Taking meeting notes and tracking actions. Arranging UK and International travel including rail, flights and accommodation. Organising events such as workshops and sector-wide meetings including venue booking, catering and preparation of materials. Processing business expenses, mileage, purchase orders and invoices. Working collaboratively with teams across the business and building effective working relationships with a wide range of stakeholders. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like Executive assistant. Training Opportunities: Unlock your potential with comprehensive training, including fully funded apprenticeships, tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Proven PA experience supporting multiple senior stakeholders Essential Excellent organisational skills with the ability to manage and prioritise multiple tasks effectively. Excellent communication skills with confidence engaging with senior leaders. Ability to work under pressure and work on own initiative to deliver results Proactiveness with the ability to anticipate needs Proficient in Microsoft Office Previous SAP experience would be preferred If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Sabi Suleman our recruiter for this role, at (url removed).

Reconnect Worker (London) Apply for this role if you want to make a real, immediate impact by helping young people and families rebuild relationships, reduce conflict and prevent homelessness before it begins. Location: Sherborne House, London Salary: £11,896.80 per annum pro rata (FTE £29,742 per annum ILW) Closing Date: 22 March, 2026 Employment Type: Permanent Hours per week: Part time, 15 hours per week About the Role Join us as a Reconnect Worker and help prevent youth homelessness by supporting young people and families experiencing conflict or crisis. You ll deliver focused mediation and personalised family support across London working with young people aged in schools, emergency placements, and Depaul services to strengthen relationships, improve communication and reduce the risk of homelessness. Your work will be grounded in detailed assessments, collaborative support planning and strengths based interventions that help families rebuild stability and stay connected. In this flexible, fast paced role, you ll manage a small caseload, work independently across multiple locations and build strong partnerships with schools, local authorities, Nightstop hosts and colleagues across Depaul. You ll maintain clear, accurate records, contribute to safeguarding processes and advocate for young people when needed. Your creativity, impartiality and ability to engage families in challenging moments will be key as you help define and strengthen Depaul s national approach to family mediation and homelessness prevention. Please note that this role is offered as a part time ( 15 hours per week ) permanent basis. In this role, you will: • Provide focused family support and mediation to young people aged and their families experiencing conflict or breakdown. • Manage a small caseload, completing risk assessments, needs assessments and structured support plans that drive measurable outcomes. • Work across schools, Nightstop placements and Depaul services to stabilise situations and reduce the risk of homelessness. • Build strong partnerships with local authorities, schools and external agencies to strengthen referral pathways and holistic support. • Maintain clear, accurate case records and follow all safeguarding, EDI, health and safety and lone working procedures. • Advocate for young people and families when safeguarding concerns arise, ensuring safety and appropriate escalation. • Work independently across multiple London locations, prioritising tasks and managing time effectively. • Contribute to Depaul s national prevention approach through peer learning, reflective practice and continuous service development. About You (What we are looking for from you Person Specification) When completing your application form please address all the points set out below. Essential • Significant experience working with young people and families in crisis; reflective, creative and solution focused in your approach and committed to working in an assets based way. • To hold or complete a Level 4 Interpersonal Mediation Practitioner s Certificate (IMPC). Training will be provided if candidate doesn t hold the qualification but training will have to be completed before the end of the probation period. • Experience of working independently and managing own caseload; self-motivated and able to prioritize tasks and carry out efficient organisation and administration. • Experience of carrying out risk and needs assessments and support planning for clients. • Ability to develop strong, collaborative and productive relationships with colleagues and key external agencies, promoting the value of our work and its impact on families. • High level understanding of professional boundaries and ability to maintain impartiality • Willingness and ability to travel independently and work from a number of different locations across the London region. • Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination. Desirable In order to attract the higher salary banding you will need: • Demonstrable experience providing effective mediation services to families experiencing conflict • Hold an accredited Interpersonal Mediation Certificate • An in-depth understanding of issues relating to youth homelessness • Independently manage and maintain a full caseload of families (15-20 families per FTE, or as identified by the service manager). • Evidence through case recording, support planning and outcome monitoring that families are being supported effectively to make progress against the relevant national outcomes and that mediation is being used confidently and effectively to support this, when appropriate. What You ll Receive • Tailored training and development • Flexible working options where suitable • 26 days annual leave, rising with service • Family friendly leave policies • Pension scheme with employer contributions up to 7% • Employee Assistance Programme with 24/7 GP access • Discounts across retail, travel, food, fitness and more • Cash health plan for you and your family • Death in service benefit • Access to legal and practical support Safer Recruitment Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About Depaul UK In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we re united by our shared values and mission to end homelessness.