An exciting new role, within a growing multi-site retail business is looking for a creative Social Media & Content Creator to join their exceptional marketing team. This is a hands-on content role where you ll spend time filming, photographing and creating engaging social media content across multiple locations. You ll help bring the brand to life across Instagram, TikTok, Facebook, email marketing and e-commerce, working closely with an experienced Marketing Manager and design team. Expect to spend time filming seasonal content in garden centres, discovering new products with store teams and turning them into engaging social media stories. This role offers a lot of creative freedom and would suit someone who enjoys being out capturing real content as much as planning campaigns. Why this role is interesting Create content across multiple retail and garden centre locations A genuine hands-on content creation role Mix of social media, email marketing and e-commerce content Creative freedom to test ideas and trends Work closely with a supportive Marketing Manager and design team What you'll be doing You ll manage and create content across the brand s social media channels. Typical posting frequency: Instagram, Facebook daily TikTok 4-7 posts a week Your responsibilities will include: Planning weekly social media content Filming and photographing content at sites in a close network Creating lifestyle shoots and product content Editing videos for Reels and TikTok Writing captions and publishing posts Responding to social media messages and engagement Running Meta Ads campaigns Creating the weekly marketing email in Mailchimp Updating homepage banners and imagery on Shopify Adding lifestyle imagery to product listings Supporting campaigns for related brands where required Monitoring and reporting on social and email performance Content creation is a key part of this role . You ll regularly visit the company s garden centres to capture: New products and seasonal arrivals Store displays and inspiration Short-form video content Lifestyle photography You ll also work closely with store teams to identify new products, promotions and trends worth promoting online. The type of person this role suits This role would suit someone who: Loves social media and content creation Is confident filming and editing short-form video Enjoys photography and visual storytelling Understands Instagram, TikTok and Facebook engagement Is organised and able to manage multiple projects Enjoys getting out of the office to capture real content Experience with Meta Ads, Mailchimp, Klaviyo or Shopify would be beneficial but not essential. Working environment This is a full-time with the freedom to visit multiple sites to capture content. You ll be working with a supportive Marketing Manager, a design team and a store teams across several locations It s a varied role offering creative freedom and real ownership of content and campaigns. Applications are being handled confidentially by ReQuire Consultancy, so If you're a creative social media marketer who enjoys content creation and storytelling, we d love to hear from you.
Mar 15, 2026
Full time
An exciting new role, within a growing multi-site retail business is looking for a creative Social Media & Content Creator to join their exceptional marketing team. This is a hands-on content role where you ll spend time filming, photographing and creating engaging social media content across multiple locations. You ll help bring the brand to life across Instagram, TikTok, Facebook, email marketing and e-commerce, working closely with an experienced Marketing Manager and design team. Expect to spend time filming seasonal content in garden centres, discovering new products with store teams and turning them into engaging social media stories. This role offers a lot of creative freedom and would suit someone who enjoys being out capturing real content as much as planning campaigns. Why this role is interesting Create content across multiple retail and garden centre locations A genuine hands-on content creation role Mix of social media, email marketing and e-commerce content Creative freedom to test ideas and trends Work closely with a supportive Marketing Manager and design team What you'll be doing You ll manage and create content across the brand s social media channels. Typical posting frequency: Instagram, Facebook daily TikTok 4-7 posts a week Your responsibilities will include: Planning weekly social media content Filming and photographing content at sites in a close network Creating lifestyle shoots and product content Editing videos for Reels and TikTok Writing captions and publishing posts Responding to social media messages and engagement Running Meta Ads campaigns Creating the weekly marketing email in Mailchimp Updating homepage banners and imagery on Shopify Adding lifestyle imagery to product listings Supporting campaigns for related brands where required Monitoring and reporting on social and email performance Content creation is a key part of this role . You ll regularly visit the company s garden centres to capture: New products and seasonal arrivals Store displays and inspiration Short-form video content Lifestyle photography You ll also work closely with store teams to identify new products, promotions and trends worth promoting online. The type of person this role suits This role would suit someone who: Loves social media and content creation Is confident filming and editing short-form video Enjoys photography and visual storytelling Understands Instagram, TikTok and Facebook engagement Is organised and able to manage multiple projects Enjoys getting out of the office to capture real content Experience with Meta Ads, Mailchimp, Klaviyo or Shopify would be beneficial but not essential. Working environment This is a full-time with the freedom to visit multiple sites to capture content. You ll be working with a supportive Marketing Manager, a design team and a store teams across several locations It s a varied role offering creative freedom and real ownership of content and campaigns. Applications are being handled confidentially by ReQuire Consultancy, so If you're a creative social media marketer who enjoys content creation and storytelling, we d love to hear from you.
Gleeson Recruitment Group
Shirebrook, Nottinghamshire
An excellent opportunity for a Group Equipment / Fitout Manager to join a leading retail business overseeing the end-to-end, forecasting, and strategic stockholding of store fixtures, fittings and equipment (FF&E) across all supply chain for a portfolio of circa 700 stores. Reporting to the Group Head of Facilities, this role is pivotal in ensuring sustainable, cost-effective, and innovative solutions that support both domestic and international expansion. The successful candidate will combine deep knowledge of manufacturing processes with strong leadership and communication skills, ensuring our supply chain delivers on time. This is an office based role with regular travel to sites across the UK. Role & Responsibilities: Assist in developing and implement sustainable supply chain strategies for retail fixtures and equipment and ensure actioned out with team and supply chain. Engage with stakeholders through site visits and regular communication to find risks and resolve ambiguities. Consult weekly with Design, Programme Management Office and Project Management teams to align supply chain with upcoming store development needs. Prepare and manage tender documentation working alongside department Sourcing/procurement manager, ensuring compliance with procurement best practices. Negotiate supplier contracts, working alongside the department procurement manager Person Specification 10 years experience in a similar role, running at both strategic and tactical levels. Proven history in challenging environments with tight deadlines. Strong leadership skills with experience managing teams and driving performance. Excellent communication and influencing abilities. Experience in manufacturing processes (metal fabrication, joinery, plastic fabrication), ideally within retail shopfitting or point-of-sale industries. Demonstrated ability to manage multiple concurrent demands, from large tenders to smaller enquiries. Global sourcing experience to support international expansion. Salary / Package 80,000 Car Allowance 25 days holiday + bank holidays Pension contribution Flexible working Access to retail discounts At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Mar 15, 2026
Full time
An excellent opportunity for a Group Equipment / Fitout Manager to join a leading retail business overseeing the end-to-end, forecasting, and strategic stockholding of store fixtures, fittings and equipment (FF&E) across all supply chain for a portfolio of circa 700 stores. Reporting to the Group Head of Facilities, this role is pivotal in ensuring sustainable, cost-effective, and innovative solutions that support both domestic and international expansion. The successful candidate will combine deep knowledge of manufacturing processes with strong leadership and communication skills, ensuring our supply chain delivers on time. This is an office based role with regular travel to sites across the UK. Role & Responsibilities: Assist in developing and implement sustainable supply chain strategies for retail fixtures and equipment and ensure actioned out with team and supply chain. Engage with stakeholders through site visits and regular communication to find risks and resolve ambiguities. Consult weekly with Design, Programme Management Office and Project Management teams to align supply chain with upcoming store development needs. Prepare and manage tender documentation working alongside department Sourcing/procurement manager, ensuring compliance with procurement best practices. Negotiate supplier contracts, working alongside the department procurement manager Person Specification 10 years experience in a similar role, running at both strategic and tactical levels. Proven history in challenging environments with tight deadlines. Strong leadership skills with experience managing teams and driving performance. Excellent communication and influencing abilities. Experience in manufacturing processes (metal fabrication, joinery, plastic fabrication), ideally within retail shopfitting or point-of-sale industries. Demonstrated ability to manage multiple concurrent demands, from large tenders to smaller enquiries. Global sourcing experience to support international expansion. Salary / Package 80,000 Car Allowance 25 days holiday + bank holidays Pension contribution Flexible working Access to retail discounts At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
About the Role We're hiring a Technical Customer Success Manager to own and grow some of our most strategic enterprise accounts. This is not a temporary or project-based role-you are the long-term owner of the customer relationship, accountable for adoption, performance, and ongoing outcomes. Acting as an embedded partner, you will work directly with customer product, engineering, and operations teams to design, deploy, and continually optimize solutions on Nash's platform. This role sits within our Customer Success organization and blends strategic account leadership with hands on technical problem solving. You will drive adoption, reduce defects, improve operational performance, and ensure customers realize meaningful business impact. In short: you own the account, the results, and the success of the partnership. Responsibilities Own enterprise customer accounts end-to-end - act as the single point of accountability for adoption, performance, and growth. Partner closely with customer product and engineering teams to design, deploy, and scale solutions on Nash's platform. Become a true Nash expert - understand platform capabilities and limitations as well as anyone in the company. Use your expertise to advise customers, guide integrations, and identify improvement opportunities. Drive measurable outcomes across KPIs such as delivery performance, defect reduction, and cost efficiency. Lead account growth and retention by ensuring customers realize ongoing value and by surfacing new expansion opportunities. Troubleshoot and resolve integration or workflow challenges in collaboration with customer engineers and Nash's internal teams. Act as the internal advocate for your accounts, ensuring their priorities are represented across cross functional initiatives. Qualifications (Must Have) 5+ years in a customer facing, technical role such as Technical CSM, Technical Account Manager, Solutions Engineer, Forward Deployed PM, or similar. Proven success owning enterprise customer relationships and driving adoption, performance, and growth. Strong technical fluency - comfortable with APIs, integrations, debugging workflows, and collaborating with engineering. Experience advising customer product/engineering leaders and translating technical concepts into business outcomes. Strong analytical and problem solving skills with the ability to diagnose root causes in complex systems. Demonstrated ability to rapidly master a product and use that knowledge to guide customers and shape feedback. Excellent communication and executive presence skills. Nice to Have Experience in last mile logistics, supply chain, or complex B2B SaaS systems. Experience in high growth startups or enterprise retail environments. Familiarity with tooling such as Jira, API docs, observability platforms, or engineering workflows. Background in consultative roles involving both technical depth and commercial accountability. More about Nash.AI Nash is building the logistics infrastructure for the internet Last mile is a $500B industry powering digital commerce but managed largely with self managed API integrations. Nash approaches last mile orchestration with information completeness solutions from checkout, courier management, customer engagement, and post purchase experience. Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes. We are working towards a mission of processing a double digit percentage of every physical last mile transaction. We achieve this by providing top of the market modules for each step of the customer journey and leveraging the network effects from having more information that allows traditional competitors to collaborate. It's a big mission, but we are already seeing strong market pull as we are already serving some of the largest retailers in the world like Walmart, 7 Ellen and Woolworths. Nash was founded in 2021 by Mahmoud Ghulman (2x Founder, MIT) and Aziz Alghunaim (2x Founder, 2x YC, Ex Palantir, MIT) and has raised funding from top investors, including Y Combinator and a16z, to build the world's best logistics infrastructure platform. We are based in SF. What You'll Love About Us Early stage, well funded startup - directly impact the company and grow your career! Quarterly broader team on sites to bond with teammates Competitive compensation and opportunity for equity Flexible paid time off Health, dental, and vision insurance
Mar 15, 2026
Full time
About the Role We're hiring a Technical Customer Success Manager to own and grow some of our most strategic enterprise accounts. This is not a temporary or project-based role-you are the long-term owner of the customer relationship, accountable for adoption, performance, and ongoing outcomes. Acting as an embedded partner, you will work directly with customer product, engineering, and operations teams to design, deploy, and continually optimize solutions on Nash's platform. This role sits within our Customer Success organization and blends strategic account leadership with hands on technical problem solving. You will drive adoption, reduce defects, improve operational performance, and ensure customers realize meaningful business impact. In short: you own the account, the results, and the success of the partnership. Responsibilities Own enterprise customer accounts end-to-end - act as the single point of accountability for adoption, performance, and growth. Partner closely with customer product and engineering teams to design, deploy, and scale solutions on Nash's platform. Become a true Nash expert - understand platform capabilities and limitations as well as anyone in the company. Use your expertise to advise customers, guide integrations, and identify improvement opportunities. Drive measurable outcomes across KPIs such as delivery performance, defect reduction, and cost efficiency. Lead account growth and retention by ensuring customers realize ongoing value and by surfacing new expansion opportunities. Troubleshoot and resolve integration or workflow challenges in collaboration with customer engineers and Nash's internal teams. Act as the internal advocate for your accounts, ensuring their priorities are represented across cross functional initiatives. Qualifications (Must Have) 5+ years in a customer facing, technical role such as Technical CSM, Technical Account Manager, Solutions Engineer, Forward Deployed PM, or similar. Proven success owning enterprise customer relationships and driving adoption, performance, and growth. Strong technical fluency - comfortable with APIs, integrations, debugging workflows, and collaborating with engineering. Experience advising customer product/engineering leaders and translating technical concepts into business outcomes. Strong analytical and problem solving skills with the ability to diagnose root causes in complex systems. Demonstrated ability to rapidly master a product and use that knowledge to guide customers and shape feedback. Excellent communication and executive presence skills. Nice to Have Experience in last mile logistics, supply chain, or complex B2B SaaS systems. Experience in high growth startups or enterprise retail environments. Familiarity with tooling such as Jira, API docs, observability platforms, or engineering workflows. Background in consultative roles involving both technical depth and commercial accountability. More about Nash.AI Nash is building the logistics infrastructure for the internet Last mile is a $500B industry powering digital commerce but managed largely with self managed API integrations. Nash approaches last mile orchestration with information completeness solutions from checkout, courier management, customer engagement, and post purchase experience. Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes. We are working towards a mission of processing a double digit percentage of every physical last mile transaction. We achieve this by providing top of the market modules for each step of the customer journey and leveraging the network effects from having more information that allows traditional competitors to collaborate. It's a big mission, but we are already seeing strong market pull as we are already serving some of the largest retailers in the world like Walmart, 7 Ellen and Woolworths. Nash was founded in 2021 by Mahmoud Ghulman (2x Founder, MIT) and Aziz Alghunaim (2x Founder, 2x YC, Ex Palantir, MIT) and has raised funding from top investors, including Y Combinator and a16z, to build the world's best logistics infrastructure platform. We are based in SF. What You'll Love About Us Early stage, well funded startup - directly impact the company and grow your career! Quarterly broader team on sites to bond with teammates Competitive compensation and opportunity for equity Flexible paid time off Health, dental, and vision insurance
Our Head Office department is in the heart of Piccadilly and occupies the 5th & 6th floor of our beautiful flagship store. This central London location offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops. We recruiting for an Senior Employee Relations Advisor to join our team and play an integral role within the HR function, and provide a proactive Senior Employee relations Advisor, covering all aspects of employee relations. The role holder will be required independently manage high volumes of cases with varying levels of complexity, with a customer focus to ensure matters are handled efficiently, fairly, and consistently. They will also support in driving management capability and confidence across all areas of the business, by providing training and coaching. Why Work For Us: Competitive salary A generous store and restaurant discount of up to 40% 25 days holidays (excluded bank holidays) and an extra day off for your birthday A fantastic subsidised staff restaurant which uses Fortnum's ingredients A range of opportunities to develop and grow personally and professionally Discretionary bonus Excellent pension scheme Key Responsibilities: To own and support the delivery of a commercial and pragmatic Senior employee relations Advisor providing professional guidance and advice on employment law and company practices. Key accountabilities will include: Employee Relations Acting as the main point of contact for all ER queries for both UK and Hong Kong employees Taking ownership of all ER issues such as disciplinary's, performance management, grievances, early conciliations and employment tribunal cases. Provide technical support on team changes, restructures and redundancy's. Recording, reporting and managing all ER data. Ensure the relevant HR databases are up to date, accurate and complies with legalisation. Proactively drive improvement within management practices through coaching, training and advising on HR policies and practices. Drive performance through embedding process and keeping employee effectiveness on the agenda. Manage the employee experience in line with our brand values. Training In conjunction with Learning & Development, develop training materials to upskill Managers on key ER processes. Implement a training roadmap to ensure ER training is conducted on a regular basis and training content is regularly reviewed for relevance and effectiveness. Plan, facilitate and deliver training sessions to Managers. Project work Assist the Shared Services Manager with any projects impacted by external factors, such as changes in Employment Law. Proactively drive continuous improvement within our ER processes, to promote more efficient and relevant ways of working. To work with other HR Specialists (L&D, Employee communications, payroll) to ensure their activities reflect a positive framework of good employee relations. Data Reporting Collate relevant HR data in preparation for the 4 weekly board report from the HR team. Use relevant HR data to identify trends and provide insights into the different business areas. Provide ad hoc reports as required. Person Specification This is a hybrid role and the role holder will be required to work in the office 3 days per week. Experience working in a fast-paced environment, handling a large volume of cases on a frequent basis. Effective coaching and interpersonal skills. Exceptional attention to detail. Effective team worker and follows a collaborative approach. Able to deliver training sessions to a wide audience. Up to date knowledge on employment legislation. Can multi-task and prioritise workload to meet deadlines. An ability to maintain the highest level of confidentiality and sensitivity in difficult situations. Previous experience in an ER Advisor or HR generalist role, including advising key stakeholders. We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.
Mar 15, 2026
Full time
Our Head Office department is in the heart of Piccadilly and occupies the 5th & 6th floor of our beautiful flagship store. This central London location offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops. We recruiting for an Senior Employee Relations Advisor to join our team and play an integral role within the HR function, and provide a proactive Senior Employee relations Advisor, covering all aspects of employee relations. The role holder will be required independently manage high volumes of cases with varying levels of complexity, with a customer focus to ensure matters are handled efficiently, fairly, and consistently. They will also support in driving management capability and confidence across all areas of the business, by providing training and coaching. Why Work For Us: Competitive salary A generous store and restaurant discount of up to 40% 25 days holidays (excluded bank holidays) and an extra day off for your birthday A fantastic subsidised staff restaurant which uses Fortnum's ingredients A range of opportunities to develop and grow personally and professionally Discretionary bonus Excellent pension scheme Key Responsibilities: To own and support the delivery of a commercial and pragmatic Senior employee relations Advisor providing professional guidance and advice on employment law and company practices. Key accountabilities will include: Employee Relations Acting as the main point of contact for all ER queries for both UK and Hong Kong employees Taking ownership of all ER issues such as disciplinary's, performance management, grievances, early conciliations and employment tribunal cases. Provide technical support on team changes, restructures and redundancy's. Recording, reporting and managing all ER data. Ensure the relevant HR databases are up to date, accurate and complies with legalisation. Proactively drive improvement within management practices through coaching, training and advising on HR policies and practices. Drive performance through embedding process and keeping employee effectiveness on the agenda. Manage the employee experience in line with our brand values. Training In conjunction with Learning & Development, develop training materials to upskill Managers on key ER processes. Implement a training roadmap to ensure ER training is conducted on a regular basis and training content is regularly reviewed for relevance and effectiveness. Plan, facilitate and deliver training sessions to Managers. Project work Assist the Shared Services Manager with any projects impacted by external factors, such as changes in Employment Law. Proactively drive continuous improvement within our ER processes, to promote more efficient and relevant ways of working. To work with other HR Specialists (L&D, Employee communications, payroll) to ensure their activities reflect a positive framework of good employee relations. Data Reporting Collate relevant HR data in preparation for the 4 weekly board report from the HR team. Use relevant HR data to identify trends and provide insights into the different business areas. Provide ad hoc reports as required. Person Specification This is a hybrid role and the role holder will be required to work in the office 3 days per week. Experience working in a fast-paced environment, handling a large volume of cases on a frequent basis. Effective coaching and interpersonal skills. Exceptional attention to detail. Effective team worker and follows a collaborative approach. Able to deliver training sessions to a wide audience. Up to date knowledge on employment legislation. Can multi-task and prioritise workload to meet deadlines. An ability to maintain the highest level of confidentiality and sensitivity in difficult situations. Previous experience in an ER Advisor or HR generalist role, including advising key stakeholders. We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a Senior Programme Manager reporting to the Chief Commercial and Operating Officer to lead the cross functional programmes that shape Domino's growth agenda. In this role, you'll bring clarity to complex projects, connect teams across Marketing, Digital, Operations and Property, and build the frameworks that keep our biggest initiatives on track. If you're a structured thinker who thrives on solving complex problems, influencing stakeholders and bringing order to fast paced environments - we'd love to hear from you. Success in this role looks like: Proven experience managing cross functional programmes in e commerce, retail, digital or consultancy environments An ability to simplify complex data and project information - turning it into clear, actionable insights for senior leaders. Confidence working with performance metrics, operational data and commercial frameworks. Strong presentation, communication and influencing skills - you're able to bring people together, align stakeholders and support decision making. A strategic mindset, with the ability to spot dependencies, risks and opportunities across large, multi team initiatives. Experience building or improving project/programme frameworks, tools or governance models What are we looking for: Strong background in programme, project or PMO management, ideally with relevant qualifications (e.g.PgMP, PMP, Prince2 or similar). Experience working in e commerce, digital or management consultancy environments. Ability to analyse and interpret data and metrics Excellent stakeholder management and communication skills, including presenting to senior leaders.
Mar 15, 2026
Full time
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a Senior Programme Manager reporting to the Chief Commercial and Operating Officer to lead the cross functional programmes that shape Domino's growth agenda. In this role, you'll bring clarity to complex projects, connect teams across Marketing, Digital, Operations and Property, and build the frameworks that keep our biggest initiatives on track. If you're a structured thinker who thrives on solving complex problems, influencing stakeholders and bringing order to fast paced environments - we'd love to hear from you. Success in this role looks like: Proven experience managing cross functional programmes in e commerce, retail, digital or consultancy environments An ability to simplify complex data and project information - turning it into clear, actionable insights for senior leaders. Confidence working with performance metrics, operational data and commercial frameworks. Strong presentation, communication and influencing skills - you're able to bring people together, align stakeholders and support decision making. A strategic mindset, with the ability to spot dependencies, risks and opportunities across large, multi team initiatives. Experience building or improving project/programme frameworks, tools or governance models What are we looking for: Strong background in programme, project or PMO management, ideally with relevant qualifications (e.g.PgMP, PMP, Prince2 or similar). Experience working in e commerce, digital or management consultancy environments. Ability to analyse and interpret data and metrics Excellent stakeholder management and communication skills, including presenting to senior leaders.
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a Senior Programme Manager reporting to the Chief Commercial and Operating Officer to lead the cross functional programmes that shape Domino's growth agenda. In this role, you'll bring clarity to complex projects, connect teams across Marketing, Digital, Operations and Property, and build the frameworks that keep our biggest initiatives on track. If you're a structured thinker who thrives on solving complex problems, influencing stakeholders and bringing order to fast paced environments - we'd love to hear from you. Success in this role looks like: Proven experience managing cross functional programmes in e commerce, retail, digital or consultancy environments An ability to simplify complex data and project information - turning it into clear, actionable insights for senior leaders. Confidence working with performance metrics, operational data and commercial frameworks. Strong presentation, communication and influencing skills - you're able to bring people together, align stakeholders and support decision making. A strategic mindset, with the ability to spot dependencies, risks and opportunities across large, multi team initiatives. Experience building or improving project/programme frameworks, tools or governance models What are we looking for: Strong background in programme, project or PMO management, ideally with relevant qualifications (e.g.PgMP, PMP, Prince2 or similar). Experience working in e commerce, digital or management consultancy environments. Ability to analyse and interpret data and metrics Excellent stakeholder management and communication skills, including presenting to senior leaders.
Mar 15, 2026
Full time
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a Senior Programme Manager reporting to the Chief Commercial and Operating Officer to lead the cross functional programmes that shape Domino's growth agenda. In this role, you'll bring clarity to complex projects, connect teams across Marketing, Digital, Operations and Property, and build the frameworks that keep our biggest initiatives on track. If you're a structured thinker who thrives on solving complex problems, influencing stakeholders and bringing order to fast paced environments - we'd love to hear from you. Success in this role looks like: Proven experience managing cross functional programmes in e commerce, retail, digital or consultancy environments An ability to simplify complex data and project information - turning it into clear, actionable insights for senior leaders. Confidence working with performance metrics, operational data and commercial frameworks. Strong presentation, communication and influencing skills - you're able to bring people together, align stakeholders and support decision making. A strategic mindset, with the ability to spot dependencies, risks and opportunities across large, multi team initiatives. Experience building or improving project/programme frameworks, tools or governance models What are we looking for: Strong background in programme, project or PMO management, ideally with relevant qualifications (e.g.PgMP, PMP, Prince2 or similar). Experience working in e commerce, digital or management consultancy environments. Ability to analyse and interpret data and metrics Excellent stakeholder management and communication skills, including presenting to senior leaders.
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a Senior Programme Manager reporting to the Chief Commercial and Operating Officer to lead the cross functional programmes that shape Domino's growth agenda. In this role, you'll bring clarity to complex projects, connect teams across Marketing, Digital, Operations and Property, and build the frameworks that keep our biggest initiatives on track. If you're a structured thinker who thrives on solving complex problems, influencing stakeholders and bringing order to fast paced environments - we'd love to hear from you. Success in this role looks like: Proven experience managing cross functional programmes in e commerce, retail, digital or consultancy environments An ability to simplify complex data and project information - turning it into clear, actionable insights for senior leaders. Confidence working with performance metrics, operational data and commercial frameworks. Strong presentation, communication and influencing skills - you're able to bring people together, align stakeholders and support decision making. A strategic mindset, with the ability to spot dependencies, risks and opportunities across large, multi team initiatives. Experience building or improving project/programme frameworks, tools or governance models What are we looking for: Strong background in programme, project or PMO management, ideally with relevant qualifications (e.g.PgMP, PMP, Prince2 or similar). Experience working in e commerce, digital or management consultancy environments. Ability to analyse and interpret data and metrics Excellent stakeholder management and communication skills, including presenting to senior leaders.
Mar 15, 2026
Full time
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a Senior Programme Manager reporting to the Chief Commercial and Operating Officer to lead the cross functional programmes that shape Domino's growth agenda. In this role, you'll bring clarity to complex projects, connect teams across Marketing, Digital, Operations and Property, and build the frameworks that keep our biggest initiatives on track. If you're a structured thinker who thrives on solving complex problems, influencing stakeholders and bringing order to fast paced environments - we'd love to hear from you. Success in this role looks like: Proven experience managing cross functional programmes in e commerce, retail, digital or consultancy environments An ability to simplify complex data and project information - turning it into clear, actionable insights for senior leaders. Confidence working with performance metrics, operational data and commercial frameworks. Strong presentation, communication and influencing skills - you're able to bring people together, align stakeholders and support decision making. A strategic mindset, with the ability to spot dependencies, risks and opportunities across large, multi team initiatives. Experience building or improving project/programme frameworks, tools or governance models What are we looking for: Strong background in programme, project or PMO management, ideally with relevant qualifications (e.g.PgMP, PMP, Prince2 or similar). Experience working in e commerce, digital or management consultancy environments. Ability to analyse and interpret data and metrics Excellent stakeholder management and communication skills, including presenting to senior leaders.
Job Title: Senior Team Administrator Location: Central London Contract Type: Permanent Annual Salary: £40,000 - £45,000 Working Pattern: Full Time Our client, a fully independent and employee owned brokerage firm, is seeking a dedicated Senior Team Administrator to support their dynamic team. With a commitment to fostering a respectful and empowering working environment, this role is perfect for someone looking to make a significant impact while enjoying a balance between work and personal life. Key Tasks & Responsibilities: Assist the Executive Assistant with various administrative duties and projects Provide clerical support to brokers in London and overseas Help administer signatures for Charter Parties Coordinate meetings and appointments effectively Attend meetings and take accurate notes as required Maintain and update the company address book Support planning and execution of company events, including overseas travel if necessary Liaise with clients and suppliers in a friendly and professional manner Coordinate brokers' travel arrangements, including visas ️ Manage front of house duties, including greeting clients Prebook meeting rooms and refreshments Arrange courier dispatches and receipts Provide ad hoc support to the Office Manager when needed Essential Skills: Strong attention to detail and problem solving abilities Excellent written and verbal communication skills Exceptional organisational, planning, and time management skills Proficient in office software packages Personal Attributes and Experience: Previous administrative or assistant experience Discreet and trustworthy Ability to work independently and collaboratively within a team Self motivated with a drive for success Positive and proactive approach, showing initiative Flexible and eager to learn new skills Benefits We Offer: Pension contributions up to 12% for eligible employees Opportunity to travel with the company! Private Medical Insurance with family cover options Life Insurance covering 8 times annual salary Group Income Protection for long term sick leave Mental Health support lines Online benefits portal with retail discounts and salary sacrifice options Season Ticket Loans and Cycle to Work Scheme ️ Eyecare Vouchers Mobile phone and laptop for work purposes Join us in shaping the future of shipbroking! We are an equal opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive.
Mar 14, 2026
Full time
Job Title: Senior Team Administrator Location: Central London Contract Type: Permanent Annual Salary: £40,000 - £45,000 Working Pattern: Full Time Our client, a fully independent and employee owned brokerage firm, is seeking a dedicated Senior Team Administrator to support their dynamic team. With a commitment to fostering a respectful and empowering working environment, this role is perfect for someone looking to make a significant impact while enjoying a balance between work and personal life. Key Tasks & Responsibilities: Assist the Executive Assistant with various administrative duties and projects Provide clerical support to brokers in London and overseas Help administer signatures for Charter Parties Coordinate meetings and appointments effectively Attend meetings and take accurate notes as required Maintain and update the company address book Support planning and execution of company events, including overseas travel if necessary Liaise with clients and suppliers in a friendly and professional manner Coordinate brokers' travel arrangements, including visas ️ Manage front of house duties, including greeting clients Prebook meeting rooms and refreshments Arrange courier dispatches and receipts Provide ad hoc support to the Office Manager when needed Essential Skills: Strong attention to detail and problem solving abilities Excellent written and verbal communication skills Exceptional organisational, planning, and time management skills Proficient in office software packages Personal Attributes and Experience: Previous administrative or assistant experience Discreet and trustworthy Ability to work independently and collaboratively within a team Self motivated with a drive for success Positive and proactive approach, showing initiative Flexible and eager to learn new skills Benefits We Offer: Pension contributions up to 12% for eligible employees Opportunity to travel with the company! Private Medical Insurance with family cover options Life Insurance covering 8 times annual salary Group Income Protection for long term sick leave Mental Health support lines Online benefits portal with retail discounts and salary sacrifice options Season Ticket Loans and Cycle to Work Scheme ️ Eyecare Vouchers Mobile phone and laptop for work purposes Join us in shaping the future of shipbroking! We are an equal opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive.
We are seeking a highly experienced Health & Safety Managerto drive safety strategy, compliance, and continuous improvement across all operational sites and field-based teams. This is a senior role with responsibility for the health, safety, and food hygiene of approximately 715 engineering, merchandising and logistics staff, across 13 depots and 2 office sites in the UK and Republic of Ireland. The successful candidate will champion a proactive safety culture, ensure compliance with all legal and operational H&S requirements, and provide leadership in training, auditing, and risk management. The role leads the development, implementation, and continuous improvement of facilities and health and safety strategies to ensure legal compliance and the promotion of a safe, efficient, and well-managed working environment for all employees across all levels of the organisation. The successful candidate will drive safety initiatives, manage regulatory requirements, deliver training programs, and foster a proactive safety culture while maintaining a workplace that supports business effectiveness and employee wellbeing. As a 24/7 food & drinks distribution and technology led powerhouse, Selecta provides millions of moments of joy to its end consumers throughout Europe. Our solutions include digital Vending Machines, Coffee Machines, Smart Fridges, Snack Markets and more. As such, we are uniquely positioned to address the needs of our clients and their consumers in the new hybrid work environment. Your Key Duties & Responsibilities: Monitor and enforce Health & Safety standards across all installation activities, including HGV operations, machine installations, relocations, and removals. Conduct risk assessments for installation and other customer movements as required, including but not limited to equipment handling, lifting operations, and vehicle-based work. Managing site access permits via customer portals, as required. Carry out regular site inspections and audits, ensuring compliance with company H&S policies and statutory requirements. Investigate accidents, incidents, and near-misses in field operations; implement corrective and preventive actions. Support and deliver toolbox talks, on-site training, and awareness campaigns for field staff. Maintain accurate H&S records, including risk assessments, incident reports, and training documentation. Provide guidance and advice to installation teams and supervisors on safe work practices, lifting equipment, manual handling, and vehicle operations. Promote a proactive safety culture among all field-based teams. Health & Safety Leadership: Own the company's Health & Safety strategy and compliance framework. Control of H&S, including Food Safety & Hygiene, across 11 depot sites and 2 Office sites (including any new site launches, closures and future relocation's.) Responsibility for the Health and Safety of Engineering, Merchandising and logistics field-based staff (circa 715 employees) To monitor, review and maintain Health and Safety policies and practices, making recommendations and implementing new policies and procedures as required. Deliver and support training programs, toolbox talks, and health & safety campaigns across all levels of the business. Assist in identifying training needs and develop, coordinate, and deliver targeted health and safety training to ensure employee awareness and compliance. Create, lead, and coordinate a Health & Safety Committee, ensuring representation from key functions and site locations, appointing and supporting local Health & Safety Champions at each depot to drive site-level engagement, compliance, and continuous improvement. Implementing and maintaining health and safety systems and procedures to meet specific requirements such as: checks, audits, investigations, risk assessments and accident reporting. This includes the Control of Substances Hazardous to Health (COSHH). To investigate, or where appropriate assisting others in investigating, the circumstances and causes of accidents and take necessary steps to prevent a recurrence. Monitor the services provided to external clients (CDM) and ensure that the team responds proactively to programme constraints. Oversee the preparation, maintenance and distribution of CDM Health and Safety files. Ensure HACCP is effective, building a 'culture' which drives Food Safety throughout all depot sites, ensuring that hygiene standards are being met. Management of food safety non compliances through hold and concession processes, including decision making with regards to Holds in accordance with PIUK standards A key communicator on Food Safety and Sanitation initiatives within the UK Own and manage the organisational Health & Safety E-learning platform, ensuring content is up to date, relevant, and aligned with legal and operational requirements. Provide regular reporting on training completion rates, compliance gaps, and user engagement to key stakeholders and senior leadership. Operational and Cross-Functional Leadership Collaborate with Operations, HR, IT, Finance, and Procurement to deliver integrated workplace solutions. Foster a proactive safety culture through internal communications, leadership engagement, and continuous improvement initiatives. Support business continuity planning, emergency preparedness, and crisis response across all locations. Monitor, report, and present on key H&S and property KPIs to leadership teams alongside group. Develop and manage H&S and property-related budgets, monitor service charges, and identify opportunities for cost savings and efficiency. Stay informed of market trends and legal developments relevant to property and facilities management or Health and Safety. Travel to sites across the UK and ROI as required. What You Bring to The Role Hold an appropriate level of membership of the Institute of Occupational Safety and Health, (e.g. IOSH Certified). Experience in driving and prioritising the H&S Agenda across business, with excellent H&S legislation knowledge Multi-site remit with UK wide travel (approx. 60% of the role involves travel) A background within FMCG desirable (Logistics/Retail Environments relevant too) Ability to set, plan and see through corrective and preventative actions, using root cause analysis Ability to manage cross functional 'Problem Solving' teams A good understanding of food safety & quality systems - including AIB/BRC, HACCP, etc Lead incident investigations and understand both hold and release processes & food safety risks. Excellent written and interpersonal skills and the ability to challenge constructively. Project management experience is desirable. Relevant professional qualification (e.g., IWFM, RICS, NEBOSH or IOSH) is advantageous but not essential. What's in it for you? 25 days of annual leave plus bank holidays Life assurance equivalent to 2x your yearly salary Five weeks of occupational paid sick leave for added security Extended leave policy for greater flexibility Free parking at our Head Office and other depot locations Unlimited coffee and tea at our offices to keep you refreshed Clear career progression paths with development opportunities Strong leadership support to help you thrive Employee recognition scheme to celebrate your contributions Mental health and wellbeing support, including access to mental health first aiders
Mar 14, 2026
Full time
We are seeking a highly experienced Health & Safety Managerto drive safety strategy, compliance, and continuous improvement across all operational sites and field-based teams. This is a senior role with responsibility for the health, safety, and food hygiene of approximately 715 engineering, merchandising and logistics staff, across 13 depots and 2 office sites in the UK and Republic of Ireland. The successful candidate will champion a proactive safety culture, ensure compliance with all legal and operational H&S requirements, and provide leadership in training, auditing, and risk management. The role leads the development, implementation, and continuous improvement of facilities and health and safety strategies to ensure legal compliance and the promotion of a safe, efficient, and well-managed working environment for all employees across all levels of the organisation. The successful candidate will drive safety initiatives, manage regulatory requirements, deliver training programs, and foster a proactive safety culture while maintaining a workplace that supports business effectiveness and employee wellbeing. As a 24/7 food & drinks distribution and technology led powerhouse, Selecta provides millions of moments of joy to its end consumers throughout Europe. Our solutions include digital Vending Machines, Coffee Machines, Smart Fridges, Snack Markets and more. As such, we are uniquely positioned to address the needs of our clients and their consumers in the new hybrid work environment. Your Key Duties & Responsibilities: Monitor and enforce Health & Safety standards across all installation activities, including HGV operations, machine installations, relocations, and removals. Conduct risk assessments for installation and other customer movements as required, including but not limited to equipment handling, lifting operations, and vehicle-based work. Managing site access permits via customer portals, as required. Carry out regular site inspections and audits, ensuring compliance with company H&S policies and statutory requirements. Investigate accidents, incidents, and near-misses in field operations; implement corrective and preventive actions. Support and deliver toolbox talks, on-site training, and awareness campaigns for field staff. Maintain accurate H&S records, including risk assessments, incident reports, and training documentation. Provide guidance and advice to installation teams and supervisors on safe work practices, lifting equipment, manual handling, and vehicle operations. Promote a proactive safety culture among all field-based teams. Health & Safety Leadership: Own the company's Health & Safety strategy and compliance framework. Control of H&S, including Food Safety & Hygiene, across 11 depot sites and 2 Office sites (including any new site launches, closures and future relocation's.) Responsibility for the Health and Safety of Engineering, Merchandising and logistics field-based staff (circa 715 employees) To monitor, review and maintain Health and Safety policies and practices, making recommendations and implementing new policies and procedures as required. Deliver and support training programs, toolbox talks, and health & safety campaigns across all levels of the business. Assist in identifying training needs and develop, coordinate, and deliver targeted health and safety training to ensure employee awareness and compliance. Create, lead, and coordinate a Health & Safety Committee, ensuring representation from key functions and site locations, appointing and supporting local Health & Safety Champions at each depot to drive site-level engagement, compliance, and continuous improvement. Implementing and maintaining health and safety systems and procedures to meet specific requirements such as: checks, audits, investigations, risk assessments and accident reporting. This includes the Control of Substances Hazardous to Health (COSHH). To investigate, or where appropriate assisting others in investigating, the circumstances and causes of accidents and take necessary steps to prevent a recurrence. Monitor the services provided to external clients (CDM) and ensure that the team responds proactively to programme constraints. Oversee the preparation, maintenance and distribution of CDM Health and Safety files. Ensure HACCP is effective, building a 'culture' which drives Food Safety throughout all depot sites, ensuring that hygiene standards are being met. Management of food safety non compliances through hold and concession processes, including decision making with regards to Holds in accordance with PIUK standards A key communicator on Food Safety and Sanitation initiatives within the UK Own and manage the organisational Health & Safety E-learning platform, ensuring content is up to date, relevant, and aligned with legal and operational requirements. Provide regular reporting on training completion rates, compliance gaps, and user engagement to key stakeholders and senior leadership. Operational and Cross-Functional Leadership Collaborate with Operations, HR, IT, Finance, and Procurement to deliver integrated workplace solutions. Foster a proactive safety culture through internal communications, leadership engagement, and continuous improvement initiatives. Support business continuity planning, emergency preparedness, and crisis response across all locations. Monitor, report, and present on key H&S and property KPIs to leadership teams alongside group. Develop and manage H&S and property-related budgets, monitor service charges, and identify opportunities for cost savings and efficiency. Stay informed of market trends and legal developments relevant to property and facilities management or Health and Safety. Travel to sites across the UK and ROI as required. What You Bring to The Role Hold an appropriate level of membership of the Institute of Occupational Safety and Health, (e.g. IOSH Certified). Experience in driving and prioritising the H&S Agenda across business, with excellent H&S legislation knowledge Multi-site remit with UK wide travel (approx. 60% of the role involves travel) A background within FMCG desirable (Logistics/Retail Environments relevant too) Ability to set, plan and see through corrective and preventative actions, using root cause analysis Ability to manage cross functional 'Problem Solving' teams A good understanding of food safety & quality systems - including AIB/BRC, HACCP, etc Lead incident investigations and understand both hold and release processes & food safety risks. Excellent written and interpersonal skills and the ability to challenge constructively. Project management experience is desirable. Relevant professional qualification (e.g., IWFM, RICS, NEBOSH or IOSH) is advantageous but not essential. What's in it for you? 25 days of annual leave plus bank holidays Life assurance equivalent to 2x your yearly salary Five weeks of occupational paid sick leave for added security Extended leave policy for greater flexibility Free parking at our Head Office and other depot locations Unlimited coffee and tea at our offices to keep you refreshed Clear career progression paths with development opportunities Strong leadership support to help you thrive Employee recognition scheme to celebrate your contributions Mental health and wellbeing support, including access to mental health first aiders
Project Manager - Residential - Main Contractor Our client is a long established main contractor, whose growth and expansion in recent years has made them an exciting name in the UK construction scene. They operate across high end residential, commercial, hotel, student accommodation, retail and mixed use projects. They are now looking for a Project Manager to join their team on an upcoming £40m residential new build in Epsom and manage the project as No.1. Their ideal candidate will have: A minimum of 10+ years project management experience gained with main contractors or tier 1 developers. No.1 project manager experience. Previous large scale residential project experience. Excellent communication and management skills. Degree or diploma qualified in a related discipline - ideal. In return for the above skills and experience, our client will offer a highly competitive salary, negotiable on experience. This is an excellent opportunity to join a progressive, award winning business with great potential of further career progression. Project Manager - Residential - Main Contractor
Mar 14, 2026
Full time
Project Manager - Residential - Main Contractor Our client is a long established main contractor, whose growth and expansion in recent years has made them an exciting name in the UK construction scene. They operate across high end residential, commercial, hotel, student accommodation, retail and mixed use projects. They are now looking for a Project Manager to join their team on an upcoming £40m residential new build in Epsom and manage the project as No.1. Their ideal candidate will have: A minimum of 10+ years project management experience gained with main contractors or tier 1 developers. No.1 project manager experience. Previous large scale residential project experience. Excellent communication and management skills. Degree or diploma qualified in a related discipline - ideal. In return for the above skills and experience, our client will offer a highly competitive salary, negotiable on experience. This is an excellent opportunity to join a progressive, award winning business with great potential of further career progression. Project Manager - Residential - Main Contractor
The Senior Commercial Manager - Buildings and Estates will manage procurement and supply chain activities within the public sector, focusing on compliance with PCR2015 and related regulations. This role requires expertise in MCIPS, PA23, QS, and RICS principles to ensure efficient management of buildings and estates projects. Client Details The organisation is a reputable public sector entity known for its commitment to excellence in procurement and supply chain management. It operates as part of a large organisation, managing vital services and infrastructure. Locations: Birmingham, Bristol, Calder (Normanton), London, Sunderland, Warrington. Roles based in London will receive an additional London Weighting of 4,218. This role attracts Recruitment and Retention Allowance (per annum) of 3000. This is an enhancement to the role and is reviewed annually. A Civil Service Pension with an employer contribution of 28.97% Description Lead procurement processes in compliance with PCR2015 and PA23 regulations for buildings and estates projects. Manage supply chain activities, ensuring alignment with organisational objectives. Provide expert advice on procurement strategies and risk management. Monitor supplier performance and ensure contracts are delivered effectively. Oversee contract negotiations, ensuring value for money and compliance. Collaborate with internal and external stakeholders to deliver successful outcomes. Support the development and implementation of procurement policies and procedures. Utilise QS and RICS knowledge to ensure project efficiency and cost-effectiveness. Profile A successful Senior Commercial Manager - Buildings and Estates should have: Membership or professional qualification such as MCIPS, QS, or RICS. Strong knowledge of PCR2015 and PA23 procurement regulations. Proven ability to manage procurement and supply chain activities in the public sector. Experience in contract management and supplier negotiations. Excellent analytical and problem-solving skills. Ability to collaborate effectively with stakeholders at all levels. Job Offer Competitive salary of 67,609 per annum. Additional London Weighting of 4,218 for roles based in London. Recruitment and Retention Allowance of 3,000 per annum, reviewed annually. Permanent position within the public sector. Collaborative and professional work environment. If you are an experienced Senior Commercial Manager - Buildings and Estates with expertise in procurement and supply chain within the public sector, apply now to join this team. Apply before 11:55 pm on Sunday 29th March 2026
Mar 14, 2026
Full time
The Senior Commercial Manager - Buildings and Estates will manage procurement and supply chain activities within the public sector, focusing on compliance with PCR2015 and related regulations. This role requires expertise in MCIPS, PA23, QS, and RICS principles to ensure efficient management of buildings and estates projects. Client Details The organisation is a reputable public sector entity known for its commitment to excellence in procurement and supply chain management. It operates as part of a large organisation, managing vital services and infrastructure. Locations: Birmingham, Bristol, Calder (Normanton), London, Sunderland, Warrington. Roles based in London will receive an additional London Weighting of 4,218. This role attracts Recruitment and Retention Allowance (per annum) of 3000. This is an enhancement to the role and is reviewed annually. A Civil Service Pension with an employer contribution of 28.97% Description Lead procurement processes in compliance with PCR2015 and PA23 regulations for buildings and estates projects. Manage supply chain activities, ensuring alignment with organisational objectives. Provide expert advice on procurement strategies and risk management. Monitor supplier performance and ensure contracts are delivered effectively. Oversee contract negotiations, ensuring value for money and compliance. Collaborate with internal and external stakeholders to deliver successful outcomes. Support the development and implementation of procurement policies and procedures. Utilise QS and RICS knowledge to ensure project efficiency and cost-effectiveness. Profile A successful Senior Commercial Manager - Buildings and Estates should have: Membership or professional qualification such as MCIPS, QS, or RICS. Strong knowledge of PCR2015 and PA23 procurement regulations. Proven ability to manage procurement and supply chain activities in the public sector. Experience in contract management and supplier negotiations. Excellent analytical and problem-solving skills. Ability to collaborate effectively with stakeholders at all levels. Job Offer Competitive salary of 67,609 per annum. Additional London Weighting of 4,218 for roles based in London. Recruitment and Retention Allowance of 3,000 per annum, reviewed annually. Permanent position within the public sector. Collaborative and professional work environment. If you are an experienced Senior Commercial Manager - Buildings and Estates with expertise in procurement and supply chain within the public sector, apply now to join this team. Apply before 11:55 pm on Sunday 29th March 2026
Ready to find the right role for you? Salary: up to 22.03 per hour plus Veolia benefits Hours: 41 hours per week Location: Mobile across the UK - Working away from home and travelling throughout the UK will be required as part of the role When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. We're looking for experienced Licensed Asbestos Removal Supervisor who will take pride in maintaining the highest safety standards while delivering exceptional results. Our Licensed Asbestos Removal Supervisor will lead on health and safety during asbestos removal work. You'll be commercially minded while maintaining high safety standards, supervising both experienced operatives and those still developing their skills. What we can offer you: Access to our company pension scheme Free physiotherapy service Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Leading on site operations - figuring out who's best at what, giving them suitable tasks and helping workers develop their skills. Problem solving to run projects efficiently Working with contract managers to organise plant, equipment, and materials in place, keeping projects on track and maximising resource efficiency Keeping everyone safe by never compromising on critical safety standards, ensuring all incidents and near misses get reported, and using your experience to continuously improve how we work and prevent future risks. Collaborating with our demolition division on integrated projects that require both asbestos removal and demolition, ensuring seamless coordination and safe working between teams. Playing a key role in projects that transform contaminated buildings and land into safe, usable spaces What we're looking for: Current Licensed Asbestos Removal Supervisor certification Proven experience in supervising asbestos removal operations Great understanding of CAR 2012 requirements, and a solid knowledge of H&S requirements and responsibilities; setting a good example to your team is important to you Strong leadership skills with the ability to motivate and guide teams Proficient in the use of Assure 360 What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Mar 14, 2026
Full time
Ready to find the right role for you? Salary: up to 22.03 per hour plus Veolia benefits Hours: 41 hours per week Location: Mobile across the UK - Working away from home and travelling throughout the UK will be required as part of the role When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. We're looking for experienced Licensed Asbestos Removal Supervisor who will take pride in maintaining the highest safety standards while delivering exceptional results. Our Licensed Asbestos Removal Supervisor will lead on health and safety during asbestos removal work. You'll be commercially minded while maintaining high safety standards, supervising both experienced operatives and those still developing their skills. What we can offer you: Access to our company pension scheme Free physiotherapy service Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Leading on site operations - figuring out who's best at what, giving them suitable tasks and helping workers develop their skills. Problem solving to run projects efficiently Working with contract managers to organise plant, equipment, and materials in place, keeping projects on track and maximising resource efficiency Keeping everyone safe by never compromising on critical safety standards, ensuring all incidents and near misses get reported, and using your experience to continuously improve how we work and prevent future risks. Collaborating with our demolition division on integrated projects that require both asbestos removal and demolition, ensuring seamless coordination and safe working between teams. Playing a key role in projects that transform contaminated buildings and land into safe, usable spaces What we're looking for: Current Licensed Asbestos Removal Supervisor certification Proven experience in supervising asbestos removal operations Great understanding of CAR 2012 requirements, and a solid knowledge of H&S requirements and responsibilities; setting a good example to your team is important to you Strong leadership skills with the ability to motivate and guide teams Proficient in the use of Assure 360 What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Company At DigitalGenius (DG), we are using AI Agents to transform customer experience for ecommerce brands. With a proprietary approach to agentic AI, we have a unique opportunity to become the undisputed leader in our industry. We're looking for excellent candidates to join our dedicated, thoughtful, and hardworking team to help us achieve that goal. We are a global company with offices in London, New York, and people across the world. Our customers include some of the biggest names in retail including On, Rapha, Air Up, Holland & Barrett, AllSaints, Honeylove, and Clarins. We're looking for an experienced Customer Success Manager who is excited by t opportunity of scaling an AI startup and is someone who enjoys helping people, solving problems, and working on interesting projects. Role Customer Success at DG owns all post- sales customer engagement. This includes everything from scoping implementations, managing the delivery process, defining/achieving KPIs, ensuring continuous improvement post-implementation, generating case studies, and securing renewals. This role will be responsible for the management and success of new and existing clients in the US and Canada. This role is open to candidates in both the US and Canada working East Coast business hours. Responsibilities Manage multiple projects in parallel for clients across all segments ( ახალგაზრდ, Mid-Market, Enterprise) and every phase of the post- sales customer lifecycle. Understand customer requirements necessary to scope projects effectively, implement our solutions successfully, and achieve KPIs to ensure customer referenceability, satisfaction, and retention. Responsible for product performance reporting, business- egwu analyses, and ongoing project planning for your portfolio of customers. Stay current on best practices, industry trends, and customer pain-points to maintain and strengthen our product's competitive advantages. Work with clients to create mutually agreed-upon implementation plans, project timelines, and delivery milestones. Work with Solution Engineers to ensure timely delivery and continuous improvement of implemented solutions. Effectively communicate project requirements, status, and results perth clients in a high-touch customer success model. Field customer support inquiries and manage escalations throughout the customer lifecycle. Responsible for generating case studies, securing renewals, and driving the growth of your client portfolio. Qualifications 2+ years client management experience in SaaS - background in CRM, API, and/or Customer Service spaces a plus. Bachelor's Degree - MBA or technical degree a plus. Demonstrable proficiency building reporting via SFDC, Zendesk, Freshdesk, and/or Excel. Exceptional presentation and relationship skills with ability to communicate technical and commercial concepts effectively. Ability to multitask, prioritize, and manage time effectively and autonomously. You love to solve problems, help people, and want to be an integral part of scaling a start-up. Benefits Fully remote with all-access ثلاثة workspace of your choice. Competitive Salary & Equity Package. Generous Vacation Policy (25 Days). Birthday Off (in addition to Vacation Policy). Monthly Fitness Stipend. Medical, Dental, Vision Health Insurance for US- based Employees. 401k for US- based Employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Mar 14, 2026
Full time
Company At DigitalGenius (DG), we are using AI Agents to transform customer experience for ecommerce brands. With a proprietary approach to agentic AI, we have a unique opportunity to become the undisputed leader in our industry. We're looking for excellent candidates to join our dedicated, thoughtful, and hardworking team to help us achieve that goal. We are a global company with offices in London, New York, and people across the world. Our customers include some of the biggest names in retail including On, Rapha, Air Up, Holland & Barrett, AllSaints, Honeylove, and Clarins. We're looking for an experienced Customer Success Manager who is excited by t opportunity of scaling an AI startup and is someone who enjoys helping people, solving problems, and working on interesting projects. Role Customer Success at DG owns all post- sales customer engagement. This includes everything from scoping implementations, managing the delivery process, defining/achieving KPIs, ensuring continuous improvement post-implementation, generating case studies, and securing renewals. This role will be responsible for the management and success of new and existing clients in the US and Canada. This role is open to candidates in both the US and Canada working East Coast business hours. Responsibilities Manage multiple projects in parallel for clients across all segments ( ახალგაზრდ, Mid-Market, Enterprise) and every phase of the post- sales customer lifecycle. Understand customer requirements necessary to scope projects effectively, implement our solutions successfully, and achieve KPIs to ensure customer referenceability, satisfaction, and retention. Responsible for product performance reporting, business- egwu analyses, and ongoing project planning for your portfolio of customers. Stay current on best practices, industry trends, and customer pain-points to maintain and strengthen our product's competitive advantages. Work with clients to create mutually agreed-upon implementation plans, project timelines, and delivery milestones. Work with Solution Engineers to ensure timely delivery and continuous improvement of implemented solutions. Effectively communicate project requirements, status, and results perth clients in a high-touch customer success model. Field customer support inquiries and manage escalations throughout the customer lifecycle. Responsible for generating case studies, securing renewals, and driving the growth of your client portfolio. Qualifications 2+ years client management experience in SaaS - background in CRM, API, and/or Customer Service spaces a plus. Bachelor's Degree - MBA or technical degree a plus. Demonstrable proficiency building reporting via SFDC, Zendesk, Freshdesk, and/or Excel. Exceptional presentation and relationship skills with ability to communicate technical and commercial concepts effectively. Ability to multitask, prioritize, and manage time effectively and autonomously. You love to solve problems, help people, and want to be an integral part of scaling a start-up. Benefits Fully remote with all-access ثلاثة workspace of your choice. Competitive Salary & Equity Package. Generous Vacation Policy (25 Days). Birthday Off (in addition to Vacation Policy). Monthly Fitness Stipend. Medical, Dental, Vision Health Insurance for US- based Employees. 401k for US- based Employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Advance Systems International
Birmingham, Staffordshire
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Mar 14, 2026
Full time
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
This Electrical Estimator will report to the Estimating Manager and will work within Capital Programme based in our Bury St Edmunds/Stevenage office. You will be a permanent employee. You will attract a salary of £65,241 plus car and a bonus of 3%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote Close Date: 22/03/2026 We also provide the following additional benefits Reservist Leave - Additional 18 days full pay and 22 unpaid Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit Scheme, Season Ticket Loan Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes Occupational Health support Switched On - scheme providing discount on hundreds of retailers' products Discounted gym membership Employee Assistance Programme JOB PURPOSE: Produce high-level outline cost plan based on estimated CU allowance of Governance Gate paper review Identify and report any missing scope costs from the Gate requirements or design take offs, ensuring they are accurately captured in Appendix B. Produce detailed pricing of HV & LV Installations from client specifications, conceptual designs, and technical work scopes Produce an abridged Appendix B supported by Senior Estimator for inclusion by the Infrastructure Planner into the Gate paper, Produce an independent full CU build Appendix B "detailed Cost plan" and "Should cost" for multi discipline electrical and civil works, including labour, plant, equipment, materials and sub-contract requirements Manage the Appendix B, ensuring revisions are annotated, updated and notify all stakeholders DIMENSIONS: EPN Region annual estimated turnover - £200m Functional Reports - None PRINCIPAL ACCOUNTABILITIES: Responsible for estimation of EPN APP and/or Major Connections projects, Understand and work withing the CPP estimating guidelines and procedures Liaison with Alliance Delivery Members, Framework Suppliers, the project delivery team, Alliance estimating team and all other stakeholders Ownership and production of the projects Appendix B Cost plans and Should cost. Pricing and estimating subject matter expert providing advice on techniques, durations and strategies for Appendix B CU builds. Work with the Capital programme operations team CPOT to produce their indirect "Should cost estimate" Work within the existing estimating team to introduce a best in class way of working on pricing and estimating activities across UK Power Networks Capital Programme. Evaluate pricing options or alternatives with the Project Manager and wider project delivery team Ensure compliance with all legislation and industry standards. Main contributor to the analysis of technical work scope, working with technical subject matter experts and using industry knowledge to formulate best value for commercial estimates. Work with the Risk Manager to ensure Appendix B includes accurate estimates of risk and assumptions. Responsible for the checking of accuracy and completeness of Alliance Delivery Member and Framework Provider returns. Review project programmes and provide recommendations to the project team that informs the Appendix B pricing Identification and elimination of hazards following the methodology of CDM for all projects (CDM notifiable or not). Talk at senior management level to demonstrate the robustness of proposed estimated value Knowledge of local market values to ensure accuracy and value for money in estimates that are received. Assist in cost control of materials and OEM pricing. Indirect cost forecasts (outturn costs/ construction costs). Core work is estimating the prospective costs and mandates for projects. Population of a new estimating database. NATURE AND SCOPE: The Estimator is part of the EPN Commercial team, and the wider Capital Programme estimating team responsible for the commercial pricing and estimating throughout the business. Capital Programme is made up of three regions (SPN, LPN and EPN) each split between Major Connection and APP portfolios. The Estimator will be based in the Stevenage office but may visit sites and other UKPN offices. Attendance would be expected at weekly estimating meetings, project development hub meetings and project kick off meetings to ensure coordination of estimating activities with other members of the estimating team and Delivery Members. SKILLS Numerical skills. Understanding of programmes (P6 and Microsoft Project). An awareness of data confidentiality (working in the regulated part of the business). Work with external engineering organisations and customers/partners representing the company to best effect. Must have team working ethic and customer focus. Understand construction drawings and design specifications. Understanding of the planning and sequencing of the construction of projects. Understanding of the process of procuring Subcontractors or suppliers. Compile information for submission to clients. QUALIFICATIONS: Will hold a formal qualification related to Civil, Mechanical or Electrical Engineering or equivalent. HND or Bachelor's degree in an industry-related field, such as Construction Management, Engineering or equivalent. Must be willing to attend safety courses and hold safety certificates. EXPERIENCE: Experience estimating multi discipline Civil, Mechanical, Structural and HV & LV electrical projects. Experience estimating large and complex work packages. Experience in electrical power installations and techniques. A sound understanding of Construction Design Management (CDM). Have knowledge of HV & LV installations and switchgear (not essential). Willing to work hours to suit deadlines. Willingness to travel on occasions. Review and understand Primavera P6 programmes and Microsoft Project. SOFTWARE: COSTOS CANDY Microsoft Excel, PowerPoint, Word, Project Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. If you have any queries in connection to this vacancy or your application, please contact us at quoting the vacancy reference number and a member of the team will get in touch with you as soon as possible.
Mar 14, 2026
Full time
This Electrical Estimator will report to the Estimating Manager and will work within Capital Programme based in our Bury St Edmunds/Stevenage office. You will be a permanent employee. You will attract a salary of £65,241 plus car and a bonus of 3%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote Close Date: 22/03/2026 We also provide the following additional benefits Reservist Leave - Additional 18 days full pay and 22 unpaid Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit Scheme, Season Ticket Loan Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes Occupational Health support Switched On - scheme providing discount on hundreds of retailers' products Discounted gym membership Employee Assistance Programme JOB PURPOSE: Produce high-level outline cost plan based on estimated CU allowance of Governance Gate paper review Identify and report any missing scope costs from the Gate requirements or design take offs, ensuring they are accurately captured in Appendix B. Produce detailed pricing of HV & LV Installations from client specifications, conceptual designs, and technical work scopes Produce an abridged Appendix B supported by Senior Estimator for inclusion by the Infrastructure Planner into the Gate paper, Produce an independent full CU build Appendix B "detailed Cost plan" and "Should cost" for multi discipline electrical and civil works, including labour, plant, equipment, materials and sub-contract requirements Manage the Appendix B, ensuring revisions are annotated, updated and notify all stakeholders DIMENSIONS: EPN Region annual estimated turnover - £200m Functional Reports - None PRINCIPAL ACCOUNTABILITIES: Responsible for estimation of EPN APP and/or Major Connections projects, Understand and work withing the CPP estimating guidelines and procedures Liaison with Alliance Delivery Members, Framework Suppliers, the project delivery team, Alliance estimating team and all other stakeholders Ownership and production of the projects Appendix B Cost plans and Should cost. Pricing and estimating subject matter expert providing advice on techniques, durations and strategies for Appendix B CU builds. Work with the Capital programme operations team CPOT to produce their indirect "Should cost estimate" Work within the existing estimating team to introduce a best in class way of working on pricing and estimating activities across UK Power Networks Capital Programme. Evaluate pricing options or alternatives with the Project Manager and wider project delivery team Ensure compliance with all legislation and industry standards. Main contributor to the analysis of technical work scope, working with technical subject matter experts and using industry knowledge to formulate best value for commercial estimates. Work with the Risk Manager to ensure Appendix B includes accurate estimates of risk and assumptions. Responsible for the checking of accuracy and completeness of Alliance Delivery Member and Framework Provider returns. Review project programmes and provide recommendations to the project team that informs the Appendix B pricing Identification and elimination of hazards following the methodology of CDM for all projects (CDM notifiable or not). Talk at senior management level to demonstrate the robustness of proposed estimated value Knowledge of local market values to ensure accuracy and value for money in estimates that are received. Assist in cost control of materials and OEM pricing. Indirect cost forecasts (outturn costs/ construction costs). Core work is estimating the prospective costs and mandates for projects. Population of a new estimating database. NATURE AND SCOPE: The Estimator is part of the EPN Commercial team, and the wider Capital Programme estimating team responsible for the commercial pricing and estimating throughout the business. Capital Programme is made up of three regions (SPN, LPN and EPN) each split between Major Connection and APP portfolios. The Estimator will be based in the Stevenage office but may visit sites and other UKPN offices. Attendance would be expected at weekly estimating meetings, project development hub meetings and project kick off meetings to ensure coordination of estimating activities with other members of the estimating team and Delivery Members. SKILLS Numerical skills. Understanding of programmes (P6 and Microsoft Project). An awareness of data confidentiality (working in the regulated part of the business). Work with external engineering organisations and customers/partners representing the company to best effect. Must have team working ethic and customer focus. Understand construction drawings and design specifications. Understanding of the planning and sequencing of the construction of projects. Understanding of the process of procuring Subcontractors or suppliers. Compile information for submission to clients. QUALIFICATIONS: Will hold a formal qualification related to Civil, Mechanical or Electrical Engineering or equivalent. HND or Bachelor's degree in an industry-related field, such as Construction Management, Engineering or equivalent. Must be willing to attend safety courses and hold safety certificates. EXPERIENCE: Experience estimating multi discipline Civil, Mechanical, Structural and HV & LV electrical projects. Experience estimating large and complex work packages. Experience in electrical power installations and techniques. A sound understanding of Construction Design Management (CDM). Have knowledge of HV & LV installations and switchgear (not essential). Willing to work hours to suit deadlines. Willingness to travel on occasions. Review and understand Primavera P6 programmes and Microsoft Project. SOFTWARE: COSTOS CANDY Microsoft Excel, PowerPoint, Word, Project Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. If you have any queries in connection to this vacancy or your application, please contact us at quoting the vacancy reference number and a member of the team will get in touch with you as soon as possible.
We have big ambition, and our organisation strategy reflects this. As Senior Trust Fundraising Manager, your role will focus on securing five- and six-figure gifts from grant-giving trusts and foundations. You will provide exceptional stewardship to those trusts with whom we have existing relationships, whilst researching and cultivating new prospects to maximise income, value, and influence for The Children s Trust. This role will be key in enabling us to strengthen long term financial sustainability, through multi-year funding relationships and to drive restricted and unrestricted income to realise the strategy for 2030. Skills and Responsibilities To develop relationships to secure gifts and grants from Corporate Foundations, Trusts and statutory grant makers to achieve income targets. Responsibilities include: Prospect Research: Identify and develop a pipeline of opportunities from grant-giving trusts and foundations. Use internal database, online resources, desk research, and contact mapping to identify new funder opportunities. Review trusts and foundations funding criteria to grow the prospect pipeline. Develop a thorough understanding of our work and future developments to identify new funding opportunities. Submitting grant applications: Create compelling and persuasive funding appeals. Complete grant application forms and follow application processes as required. Work closely with colleagues across the Directorate and the wider charity to articulate our work and build strong funding propositions. Leadership & Relationship Management: Lead and manage the Trusts and Philanthropy Executive by developing skills, conducting appraisals and overseeing ongoing development. Lead & steward a portfolio of existing charitable trusts and foundations, and cultivate new potential donors, ensuring their support is recognised and celebrated. Ensure funders are thanked promptly and that grant terms and conditions are applied. Provide progress reports and manage all formal reporting requirements on time. Build relationships in person, by phone, email, or virtual meetings to secure long-term commitment. Identify opportunities for funders to meet key staff and attend events and site visits that strengthen their relationship with the charity. Implement the High Value Donor Stewardship Plan. Take a proactive role in developing assets such as appeals and cultivation events. Work with colleagues across the charity to monitor and evaluate funded projects, producing reports that demonstrate impact. Administration and Reporting: Manage trust prospects and donors on the CRM database, ensuring records are accurate and compliant with fundraising regulations. Budget management, cost control forecasting and taking corrective action to achieve budgets. Use the CRM database to manage task actions , prioritise and evaluate opportunities, and record funder interactions. Manage and develop a portfolio of high value relationships. Liaise with colleagues to ensure grant applications are coordinated across the organisation. Terms and Conditions PLEASE INCLUDE A COVERING LETTER WITH YOUR APPLICATION To apply, scroll down this page and click apply now . For more information and a copy of the candidate briefing pack please click here Interview date : 1st stage w/c 6th April and 2nd stage w/c 20 April Staff benefits include free staff parking, and more read more below About Us The Children s Trust is the UK s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom. Staff Benefits The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment. Rehabilitation of Offenders Many roles at The Children s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions. Equal Opportunity Employer To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements. Online Searches In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Mar 14, 2026
Full time
We have big ambition, and our organisation strategy reflects this. As Senior Trust Fundraising Manager, your role will focus on securing five- and six-figure gifts from grant-giving trusts and foundations. You will provide exceptional stewardship to those trusts with whom we have existing relationships, whilst researching and cultivating new prospects to maximise income, value, and influence for The Children s Trust. This role will be key in enabling us to strengthen long term financial sustainability, through multi-year funding relationships and to drive restricted and unrestricted income to realise the strategy for 2030. Skills and Responsibilities To develop relationships to secure gifts and grants from Corporate Foundations, Trusts and statutory grant makers to achieve income targets. Responsibilities include: Prospect Research: Identify and develop a pipeline of opportunities from grant-giving trusts and foundations. Use internal database, online resources, desk research, and contact mapping to identify new funder opportunities. Review trusts and foundations funding criteria to grow the prospect pipeline. Develop a thorough understanding of our work and future developments to identify new funding opportunities. Submitting grant applications: Create compelling and persuasive funding appeals. Complete grant application forms and follow application processes as required. Work closely with colleagues across the Directorate and the wider charity to articulate our work and build strong funding propositions. Leadership & Relationship Management: Lead and manage the Trusts and Philanthropy Executive by developing skills, conducting appraisals and overseeing ongoing development. Lead & steward a portfolio of existing charitable trusts and foundations, and cultivate new potential donors, ensuring their support is recognised and celebrated. Ensure funders are thanked promptly and that grant terms and conditions are applied. Provide progress reports and manage all formal reporting requirements on time. Build relationships in person, by phone, email, or virtual meetings to secure long-term commitment. Identify opportunities for funders to meet key staff and attend events and site visits that strengthen their relationship with the charity. Implement the High Value Donor Stewardship Plan. Take a proactive role in developing assets such as appeals and cultivation events. Work with colleagues across the charity to monitor and evaluate funded projects, producing reports that demonstrate impact. Administration and Reporting: Manage trust prospects and donors on the CRM database, ensuring records are accurate and compliant with fundraising regulations. Budget management, cost control forecasting and taking corrective action to achieve budgets. Use the CRM database to manage task actions , prioritise and evaluate opportunities, and record funder interactions. Manage and develop a portfolio of high value relationships. Liaise with colleagues to ensure grant applications are coordinated across the organisation. Terms and Conditions PLEASE INCLUDE A COVERING LETTER WITH YOUR APPLICATION To apply, scroll down this page and click apply now . For more information and a copy of the candidate briefing pack please click here Interview date : 1st stage w/c 6th April and 2nd stage w/c 20 April Staff benefits include free staff parking, and more read more below About Us The Children s Trust is the UK s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom. Staff Benefits The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment. Rehabilitation of Offenders Many roles at The Children s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions. Equal Opportunity Employer To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements. Online Searches In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
We're looking for a talented HR Business Partner to join our People & Culture team at Butcombe. This is a fantastic opportunity to step into a high impact role supporting our operational leaders while shaping how we attract, develop, and grow great talent across the Group. This role is a 12-month fixed term maternity cover. Overview This role is an HR Business Partner supporting managers with practical, hands on people advice while leading the development, progression, and acquisition of talent across the business. You'll be ensuring our people have clear pathways to grow, thrive, and succeed, embedding a culture of continuous learning, values led leadership, and inclusive opportunity. The HRBP will strengthen succession planning, support recruitment for critical roles, and build strong internal and external talent pipelines that support the long term success of Butcombe. What you'll be doing As an HR Business Partner with a strong focus on talent, you'll provide hands on, practical HR support across the full employee lifecycle. You'll build trusted relationships, helping managers make confident people decisions while ensuring high standards and consistency in people management. You'll lead succession planning, identify and develop high potential employees, and work with leaders to create clear development pathways that support internal progression. The role manages our Talent Acquisition team to plan recruitment, build strong talent pipelines, and support the hiring of critical roles across the business. Alongside this, you'll ensure a high quality onboarding experience that helps new employees integrate quickly and succeed in their roles, champion inclusive talent practices, using data and insight to improve representation, strengthen workforce planning, and continuously enhance how we attract, develop, and retain great people across the business. Skills & Experience Experience working as an HR Business Partner or in a senior HR role supporting operational leaders. Strong experience in talent management, succession planning, and internal progression. Experience supporting recruitment for key roles and working closely with talent acquisition teams. Ability to build trusted relationships with managers while providing confident challenge and guidance. Skilled in identifying and developing high potential talent. Experience designing or supporting effective selection and assessment processes. Strong organisational and prioritisation skills with the ability to manage multiple priorities at pace. Data driven approach to workforce planning and talent decisions. Practical, hands on approach with the ability to balance strategic thinking and operational delivery. You will bring Butcombe's values to life across our teams, embodying them through care, kindness, high standards, and visible leadership. What's in it for you 30% discount across Butcombe Pubs & Inns, enjoy great food, drink and stays across our beautiful locations. Benefits Bar access with discounts and cashback with major retailers, holidays, groceries and loads more. Holiday purchase scheme, allowing you to buy additional annual leave for extra flexibility. Career development and learning opportunities with access to our industry leading training and development program to support your growth. Employee wellbeing support including access to our Employee Assistance Program through the Burnt Chef Project for mental health support, financial wellbeing support, and just having someone to reach out to. Loads of awards and reward opportunities which recognise and celebrate the contribution our people make. Team celebrations and events, we love bringing people together and celebrating success. Working for an award winning hospitality business recognised for its culture and people. Compensation: To be discussed
Mar 14, 2026
Full time
We're looking for a talented HR Business Partner to join our People & Culture team at Butcombe. This is a fantastic opportunity to step into a high impact role supporting our operational leaders while shaping how we attract, develop, and grow great talent across the Group. This role is a 12-month fixed term maternity cover. Overview This role is an HR Business Partner supporting managers with practical, hands on people advice while leading the development, progression, and acquisition of talent across the business. You'll be ensuring our people have clear pathways to grow, thrive, and succeed, embedding a culture of continuous learning, values led leadership, and inclusive opportunity. The HRBP will strengthen succession planning, support recruitment for critical roles, and build strong internal and external talent pipelines that support the long term success of Butcombe. What you'll be doing As an HR Business Partner with a strong focus on talent, you'll provide hands on, practical HR support across the full employee lifecycle. You'll build trusted relationships, helping managers make confident people decisions while ensuring high standards and consistency in people management. You'll lead succession planning, identify and develop high potential employees, and work with leaders to create clear development pathways that support internal progression. The role manages our Talent Acquisition team to plan recruitment, build strong talent pipelines, and support the hiring of critical roles across the business. Alongside this, you'll ensure a high quality onboarding experience that helps new employees integrate quickly and succeed in their roles, champion inclusive talent practices, using data and insight to improve representation, strengthen workforce planning, and continuously enhance how we attract, develop, and retain great people across the business. Skills & Experience Experience working as an HR Business Partner or in a senior HR role supporting operational leaders. Strong experience in talent management, succession planning, and internal progression. Experience supporting recruitment for key roles and working closely with talent acquisition teams. Ability to build trusted relationships with managers while providing confident challenge and guidance. Skilled in identifying and developing high potential talent. Experience designing or supporting effective selection and assessment processes. Strong organisational and prioritisation skills with the ability to manage multiple priorities at pace. Data driven approach to workforce planning and talent decisions. Practical, hands on approach with the ability to balance strategic thinking and operational delivery. You will bring Butcombe's values to life across our teams, embodying them through care, kindness, high standards, and visible leadership. What's in it for you 30% discount across Butcombe Pubs & Inns, enjoy great food, drink and stays across our beautiful locations. Benefits Bar access with discounts and cashback with major retailers, holidays, groceries and loads more. Holiday purchase scheme, allowing you to buy additional annual leave for extra flexibility. Career development and learning opportunities with access to our industry leading training and development program to support your growth. Employee wellbeing support including access to our Employee Assistance Program through the Burnt Chef Project for mental health support, financial wellbeing support, and just having someone to reach out to. Loads of awards and reward opportunities which recognise and celebrate the contribution our people make. Team celebrations and events, we love bringing people together and celebrating success. Working for an award winning hospitality business recognised for its culture and people. Compensation: To be discussed
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Mar 14, 2026
Full time
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Location: Central Scotland Specialism: Food Hygiene & Health and Safety Job Description Are you a qualified Environmental Health Practitioner (EHP) or Environmental Health Officer (EHO) and looking to advance your career in the private sector? Join Shield Safety, one of the UK's leading Environmental Health Consultancies, and take the next step in your career. Whether you are wanting to achieve CIEH Registration through our structured Pathway to Registration Programme, you've ready to take a step up in your Environmental Health career and take advantage or the unrivalled professional development opportunities that we can offer, or perhaps you simply want a change from Housing or Port Health and you want to specialise in Food Hygiene and Health & Safety instead. This is a fantastic opportunity for professionals with a BSc or MSc in Environmental Health and some hands-on experience in leading inspections or auditing to grow within a collaborative, passionate and award-winning team. Why Work with Shield Safety We're committed to developing the next generation of experienced Registered Environmental Health Practitioners. Whether your goal is to become a Specialist Consultant, a Senior Auditor or a Regional Manager, we'll support your journey every step of the way. We offer unrivalled opportunities for career development and continuous learning with CPD opportunities, technical workshops, development programmes, and all the support you need to succeed from expert industry mentors. And as mentioned, you'll be given full support to complete your Chartered Institute of Environmental Health (CIEH) Registered EHP Pathway Programme. Specialise in Food Safety and Health and Safety Unlike EHO roles focused on Housing or Environmental Protection, our consultancy specialises in Food Safety Compliance and Health and Safety Risk Management across the Hospitality, Retail, and Leisure sectors. Work Smarter with Compliance Technology Use our proprietary Audit Upload Tool and digital compliance systems to streamline your work. No more paperwork - just efficient, tech-led solutions. Work with Leading UK Brands Gain experience working with high-profile clients and leading brand names in Retail and Hospitality, including major supermarket chains and restaurant groups, delivering high-impact environmental health audits and consultancy services. Go beyond inspections - get involved in training delivery, bespoke consultancy, and thought leadership projects that influence the future of public health and safety in the UK. Industry Recognition and Collaboration Collaborate with experts from the Chartered Institute of Environmental Health (CIEH), Food Standards Agency (FSA), and Food Standards Scotland (FSS). Be part of a team shaping national standards in Environmental Health compliance. Join a company twice named Compliance Consultancy of the Year, recognised for excellence in Food Hygiene, Health and Safety Auditing, and Regulatory Compliance. What We're Looking For Hold an accredited BSc or MSc in Environmental Health Have some experience leading audits, inspections or compliance consultancy Be passionate about public health, risk management, and regulatory compliance Possess strong written and verbal communication skills Hold a full and valid UK driving licence Apply Now - Environmental Health Jobs UK If you're ready to grow your career as a CIEH Registered Environmental Health Practitioner in a forward-thinking, supportive, and innovative consultancy, apply today. One of our team members will be in touch to guide you through the next steps. Apply now and become a part of our diverse and dynamic team, making every day safer! What We Offer Clear progression pathway: All EHPs are supported from day one on the path to becoming a Registered EHP. Professional growth: We cover professional memberships and provide ongoing training. Flexible benefits: 33 days holiday, increasing with service, plus the option to purchase an extra 5 days, flexible working, plenty of training opportunities and CPD, strong benefits package Work in a tech-based, client-facing environment. No mountains of paperwork or long hours at home. Exposure to leading hospitality and retail brands, and an opportunity to learn from industry thought leaders. This is a rare opportunity for qualified EHPs to work in a field-based, client-facing role with unparalleled career progression in the private sector.
Mar 14, 2026
Full time
Location: Central Scotland Specialism: Food Hygiene & Health and Safety Job Description Are you a qualified Environmental Health Practitioner (EHP) or Environmental Health Officer (EHO) and looking to advance your career in the private sector? Join Shield Safety, one of the UK's leading Environmental Health Consultancies, and take the next step in your career. Whether you are wanting to achieve CIEH Registration through our structured Pathway to Registration Programme, you've ready to take a step up in your Environmental Health career and take advantage or the unrivalled professional development opportunities that we can offer, or perhaps you simply want a change from Housing or Port Health and you want to specialise in Food Hygiene and Health & Safety instead. This is a fantastic opportunity for professionals with a BSc or MSc in Environmental Health and some hands-on experience in leading inspections or auditing to grow within a collaborative, passionate and award-winning team. Why Work with Shield Safety We're committed to developing the next generation of experienced Registered Environmental Health Practitioners. Whether your goal is to become a Specialist Consultant, a Senior Auditor or a Regional Manager, we'll support your journey every step of the way. We offer unrivalled opportunities for career development and continuous learning with CPD opportunities, technical workshops, development programmes, and all the support you need to succeed from expert industry mentors. And as mentioned, you'll be given full support to complete your Chartered Institute of Environmental Health (CIEH) Registered EHP Pathway Programme. Specialise in Food Safety and Health and Safety Unlike EHO roles focused on Housing or Environmental Protection, our consultancy specialises in Food Safety Compliance and Health and Safety Risk Management across the Hospitality, Retail, and Leisure sectors. Work Smarter with Compliance Technology Use our proprietary Audit Upload Tool and digital compliance systems to streamline your work. No more paperwork - just efficient, tech-led solutions. Work with Leading UK Brands Gain experience working with high-profile clients and leading brand names in Retail and Hospitality, including major supermarket chains and restaurant groups, delivering high-impact environmental health audits and consultancy services. Go beyond inspections - get involved in training delivery, bespoke consultancy, and thought leadership projects that influence the future of public health and safety in the UK. Industry Recognition and Collaboration Collaborate with experts from the Chartered Institute of Environmental Health (CIEH), Food Standards Agency (FSA), and Food Standards Scotland (FSS). Be part of a team shaping national standards in Environmental Health compliance. Join a company twice named Compliance Consultancy of the Year, recognised for excellence in Food Hygiene, Health and Safety Auditing, and Regulatory Compliance. What We're Looking For Hold an accredited BSc or MSc in Environmental Health Have some experience leading audits, inspections or compliance consultancy Be passionate about public health, risk management, and regulatory compliance Possess strong written and verbal communication skills Hold a full and valid UK driving licence Apply Now - Environmental Health Jobs UK If you're ready to grow your career as a CIEH Registered Environmental Health Practitioner in a forward-thinking, supportive, and innovative consultancy, apply today. One of our team members will be in touch to guide you through the next steps. Apply now and become a part of our diverse and dynamic team, making every day safer! What We Offer Clear progression pathway: All EHPs are supported from day one on the path to becoming a Registered EHP. Professional growth: We cover professional memberships and provide ongoing training. Flexible benefits: 33 days holiday, increasing with service, plus the option to purchase an extra 5 days, flexible working, plenty of training opportunities and CPD, strong benefits package Work in a tech-based, client-facing environment. No mountains of paperwork or long hours at home. Exposure to leading hospitality and retail brands, and an opportunity to learn from industry thought leaders. This is a rare opportunity for qualified EHPs to work in a field-based, client-facing role with unparalleled career progression in the private sector.
Overview About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. We're looking for a strategic and hands-on Senior Project Manager to join the UK Leadership Team and reporting to the GM directly to lead the end-to-end planning, coordination and operational delivery of key cross-functional strategic projects & events spanning tech, commercial, VM, store design, marketing, retail, operations, and education alongside major events, retail activations, and store openings across the UK, Pureplay, and Australia/New Zealand. This is a pivotal role, acting as the senior go-to contact for all cross-functional projects in the region. You'll ensure brand standards and operational excellence are met, while driving integrated timelines, managing budgets, and creating process and project toolkits across Marketing, VM, Store Design, Retail Operations, and Commercial. Beyond execution, you'll play a strategic advisory role, partnering with senior leadership to future-proof growth, processes and ways of working. You'll anticipate challenges, identify opportunities, and develop best-practice frameworks that enable scalability and efficiency across regional and global teams. Your ability to think ahead, shape timelines, resource planning, and advise SLT on long-term strategies will be critical to driving growth and resilience in the region. Communication, collaboration, critical thinking and high attention to detail will be at the heart of everything you do. We're looking for someone with exceptional organisational skills, proven experience managing complex cross-functional projects, and a passion for the beauty industry. Responsibilities Lead Distribution & Operational Readiness: Act as the key gatekeeper for all upcoming distribution and CPA milestones. Manage critical timelines and decision points across functions, ensuring smooth internal and external reviews. Oversee operational readiness for new store openings and concessions, including supply chain and logistics coordination. Facilitate Measurement & Reporting: Support in driving post-project and event reviews to capture learnings and implement improvements. Collaboratively collate key KPIs with stakeholders for each activation and operational project, and ensure clear process and accountability mapping. Change Management & Communications: Own communication and integration for strategic initiatives such as tech upgrades, clienteling platforms, and SAP systems. Lead stakeholder engagement and ensure seamless regional adoption. Promotional Calendar & Commercial Moments: Manage promotional timelines, including AOV drivers and key commercial events. Oversee sign-off processes and coordinate cross-functional kick-offs to ensure flawless execution. Budget Governance: Own budget management processes across all functions, ensuring timely reviews and approvals are met within given timeframes. Event & Activation Management Retail Conference & Showcase PM Leadership: Co-lead major retail conference and product showcase events, managing cross-functional CPAs, logistics, presenter coordination, content reviews, and approvals. Act as on-the-day production lead, directing timelines and team responsibilities. Experiential Activations & Pop-Ups: Own CPAs, logistics, and approval timelines to deliver exceptional brand experiences. Act as on-the-day production lead, directing timelines and team responsibilities. Charlotte & Team Tilbury PA Events: Lead planning and execution of Charlotte Tilbury (founder) PA events, managing CPAs, logistics, and approvals. Collaborate closely with global teams to ensure alignment, consistency & approvals. Reporting Relationships Reporting directly into the GM of the region Dotted line to full regional SLT Member of UK/PP/ANZ Lead team Closely collaborates with full UK cross functional team Collaborates with the Global Marketing function Collaborates with Global Tech & Transformation teams No direct reports Skills & Experience Proven experience in event management and retail operations within beauty, fashion, or luxury sectors. Previous senior project management experience Strong project management skills (tools like Asana, ). Financial acumen and governance discipline. Excellent stakeholder management and communication skills. Knowledge of H&S compliance, permits, and risk assessments. Ability to thrive in fast-paced, ambiguous environments. Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated. Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page.
Mar 14, 2026
Full time
Overview About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. We're looking for a strategic and hands-on Senior Project Manager to join the UK Leadership Team and reporting to the GM directly to lead the end-to-end planning, coordination and operational delivery of key cross-functional strategic projects & events spanning tech, commercial, VM, store design, marketing, retail, operations, and education alongside major events, retail activations, and store openings across the UK, Pureplay, and Australia/New Zealand. This is a pivotal role, acting as the senior go-to contact for all cross-functional projects in the region. You'll ensure brand standards and operational excellence are met, while driving integrated timelines, managing budgets, and creating process and project toolkits across Marketing, VM, Store Design, Retail Operations, and Commercial. Beyond execution, you'll play a strategic advisory role, partnering with senior leadership to future-proof growth, processes and ways of working. You'll anticipate challenges, identify opportunities, and develop best-practice frameworks that enable scalability and efficiency across regional and global teams. Your ability to think ahead, shape timelines, resource planning, and advise SLT on long-term strategies will be critical to driving growth and resilience in the region. Communication, collaboration, critical thinking and high attention to detail will be at the heart of everything you do. We're looking for someone with exceptional organisational skills, proven experience managing complex cross-functional projects, and a passion for the beauty industry. Responsibilities Lead Distribution & Operational Readiness: Act as the key gatekeeper for all upcoming distribution and CPA milestones. Manage critical timelines and decision points across functions, ensuring smooth internal and external reviews. Oversee operational readiness for new store openings and concessions, including supply chain and logistics coordination. Facilitate Measurement & Reporting: Support in driving post-project and event reviews to capture learnings and implement improvements. Collaboratively collate key KPIs with stakeholders for each activation and operational project, and ensure clear process and accountability mapping. Change Management & Communications: Own communication and integration for strategic initiatives such as tech upgrades, clienteling platforms, and SAP systems. Lead stakeholder engagement and ensure seamless regional adoption. Promotional Calendar & Commercial Moments: Manage promotional timelines, including AOV drivers and key commercial events. Oversee sign-off processes and coordinate cross-functional kick-offs to ensure flawless execution. Budget Governance: Own budget management processes across all functions, ensuring timely reviews and approvals are met within given timeframes. Event & Activation Management Retail Conference & Showcase PM Leadership: Co-lead major retail conference and product showcase events, managing cross-functional CPAs, logistics, presenter coordination, content reviews, and approvals. Act as on-the-day production lead, directing timelines and team responsibilities. Experiential Activations & Pop-Ups: Own CPAs, logistics, and approval timelines to deliver exceptional brand experiences. Act as on-the-day production lead, directing timelines and team responsibilities. Charlotte & Team Tilbury PA Events: Lead planning and execution of Charlotte Tilbury (founder) PA events, managing CPAs, logistics, and approvals. Collaborate closely with global teams to ensure alignment, consistency & approvals. Reporting Relationships Reporting directly into the GM of the region Dotted line to full regional SLT Member of UK/PP/ANZ Lead team Closely collaborates with full UK cross functional team Collaborates with the Global Marketing function Collaborates with Global Tech & Transformation teams No direct reports Skills & Experience Proven experience in event management and retail operations within beauty, fashion, or luxury sectors. Previous senior project management experience Strong project management skills (tools like Asana, ). Financial acumen and governance discipline. Excellent stakeholder management and communication skills. Knowledge of H&S compliance, permits, and risk assessments. Ability to thrive in fast-paced, ambiguous environments. Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated. Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page.
