Since June 2021, frog is part of Capgemini Invent. frog partners with customer centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. What you will be doing We are seeking to grow our Customer Transformation consulting practice by hiring a dynamic Content Lifecycle & Strategy Senior Consultant. The individual we are looking for must have a sound understanding of Marketing Strategy and Activation, with specific experience in Content Lifecycle Management Solutions and a proven ability to shape and deliver innovative marketing related programmes of work. You should have some of the following experience: Previous relevent experience, preferably in an agency/consultancy or Industry. Understanding of content lifecycle management, digital publishing, and omnichannel content delivery. Understanding of digital content across its entire lifecycle-from creation and governance to distribution. You must also have hands on experience in driving digital transformation more broadly, in areas such as building marketing strategies, designing future fit marketing operations, and activating content, data & technology to deliver growth. You will need to understand how to turn a set of business objectives, into capabilities and map those capabilities to solutions. An overview of the role: This role is an exciting blend of management consulting skills, mixed with Content Lifecycle Management specialism along with Marketing Strategy and Operations. You will engage with clients to understand how they can transform their Content Lifecycle Management and wider marketing practices to better influence changes in consumer behaviour through progressive ideas, creativity, and consumer insights. You will work with multi disciplinary teams to design, develop and deploy marketing strategies & deliver quality consulting work that meets client commercial and strategic objectives. You will help clients design, implement, and optimise content operations across digital platforms, ensuring seamless content delivery, governance, and performance. You will stay current with industry trends in content management, headless CMS, DAM, Workflow, personalization, measurement/analytics and digital experience platforms. You will have experience working in one of more of Consumer Products, Retail, Technology, Utilities, Telco, Public Sector, Financial Services. What we look for A good fit for this role will bring many of the skills, experience, and attributes below. Pragmatic problem solver - Focuses on finding practical solutions and reducing complexity to drive results. Proactive and flexible - Adopts a hands on approach to solving problems and adjusts to shifting priorities with ease. Collaborative team player - Builds strong relationships and works effectively across diverse stakeholders. Excellent interpersonal skills - Builds trust and fosters strong connections with colleagues, clients, and stakeholders. Adaptable and agile - Thrives in dynamic environments and embraces modern, agile ways of working. It would be a bonus if you had: Familiarity with CMS platforms (i.e. Adobe Experience Manager, Contentful, Wordpress, etc) and/or with DAM tools such as Adobe Assets, Bynder, etc, and/or with workflow tools such as Workfront, etc. Familiarity with compliance and regulatory frameworks relevant to digital content. We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.
Feb 28, 2026
Full time
Since June 2021, frog is part of Capgemini Invent. frog partners with customer centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. What you will be doing We are seeking to grow our Customer Transformation consulting practice by hiring a dynamic Content Lifecycle & Strategy Senior Consultant. The individual we are looking for must have a sound understanding of Marketing Strategy and Activation, with specific experience in Content Lifecycle Management Solutions and a proven ability to shape and deliver innovative marketing related programmes of work. You should have some of the following experience: Previous relevent experience, preferably in an agency/consultancy or Industry. Understanding of content lifecycle management, digital publishing, and omnichannel content delivery. Understanding of digital content across its entire lifecycle-from creation and governance to distribution. You must also have hands on experience in driving digital transformation more broadly, in areas such as building marketing strategies, designing future fit marketing operations, and activating content, data & technology to deliver growth. You will need to understand how to turn a set of business objectives, into capabilities and map those capabilities to solutions. An overview of the role: This role is an exciting blend of management consulting skills, mixed with Content Lifecycle Management specialism along with Marketing Strategy and Operations. You will engage with clients to understand how they can transform their Content Lifecycle Management and wider marketing practices to better influence changes in consumer behaviour through progressive ideas, creativity, and consumer insights. You will work with multi disciplinary teams to design, develop and deploy marketing strategies & deliver quality consulting work that meets client commercial and strategic objectives. You will help clients design, implement, and optimise content operations across digital platforms, ensuring seamless content delivery, governance, and performance. You will stay current with industry trends in content management, headless CMS, DAM, Workflow, personalization, measurement/analytics and digital experience platforms. You will have experience working in one of more of Consumer Products, Retail, Technology, Utilities, Telco, Public Sector, Financial Services. What we look for A good fit for this role will bring many of the skills, experience, and attributes below. Pragmatic problem solver - Focuses on finding practical solutions and reducing complexity to drive results. Proactive and flexible - Adopts a hands on approach to solving problems and adjusts to shifting priorities with ease. Collaborative team player - Builds strong relationships and works effectively across diverse stakeholders. Excellent interpersonal skills - Builds trust and fosters strong connections with colleagues, clients, and stakeholders. Adaptable and agile - Thrives in dynamic environments and embraces modern, agile ways of working. It would be a bonus if you had: Familiarity with CMS platforms (i.e. Adobe Experience Manager, Contentful, Wordpress, etc) and/or with DAM tools such as Adobe Assets, Bynder, etc, and/or with workflow tools such as Workfront, etc. Familiarity with compliance and regulatory frameworks relevant to digital content. We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.
Vivienne Westwood is one of the most iconic British Fashion Brands who cares and believes in its people and the environment. As a company we strive to make quality products that respect people and the planet. Our core values are Gaia, Quality not Quantity, Activism, Culture & Heritage, and they reflect the way we work and behave towards each other every day. If you're interested in being part of an organisation that produces quality products, promotes awareness for a better world, and provides an excellent benefits package to support its employees, keep reading . The Talent Acquisition & People Lead provides focused recruitment support to the business, taking ownership of day-to-day hiring activity, pipeline management and interview coordination across departments. The postholder will work closely with hiring managers to deliver a structured, efficient and brand-aligned recruitment process. The role will also provide support to the People team with other HR responsibilities, contributing to a positive and inclusive workplace. This role is offered on a three day s per weekpart time basis, for 12 months (maternity cover), and is based in the head office in Battersea London. KEY RESPONSIBILITIES Manage end-to-end recruitment processes across allocated vacancies, including drafting and refining job descriptions, advertising roles, screening applications and shortlisting candidates. Utilise the Applicant Tracking System (ATS) and LinkedIn Recruiter to manage vacancies, proactively source candidates, track progress and maintain accurate, compliant recruitment records while building high-quality talent pipelines. Coordinate and schedule interviews, ensuring a seamless candidate and hiring manager experience. Advise hiring managers on recruitment best practice, inclusive interview techniques, assessment structure and market insights to ensure fair and objective selection decisions. Conduct salary benchmarking and market comparisons to inform offer recommendations, with final approval from the People Manager and Director. Prepare offer documentation and support negotiation discussions in line with agreed salary bands and internal equity. Manage relationships with recruitment agencies where required, including briefing and fee negotiation. Manage temporary worker administration where required, including liaison with agencies, timesheet checks and invoice submission to Finance. Track recruitment metrics (e.g. time-to-hire, source of hire) and provide regular updates to the People Manager. Work closely with the People Administrator to coordinate all onboarding activity, ensuring contracts are issued promptly, documentation is complete and new starters experience a smooth and well organised transition into the business. Ensure recruitment and onboarding processes comply with employment legislation, right to work requirements and GDPR. Support the wider People team and contribute to ad hoc administrative tasks as required, including but not limited to processing of expenses via Emburse platform. Support with any ad hoc HR projects or tasks as required to meet business need. (Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role) PROFILE & SKILLS Proven experience managing end-to-end recruitment with the ability to run multiple vacancies independently. Highly organised, with strong attention to detail in maintaining ATS records, recruitment trackers and compliance documentation. Strong direct sourcing capability using LinkedIn Recruiter and other search tools. Confident advising and influencing stakeholders at varying levels on selection decisions, salary benchmarking and offer positioning. Commercially aware, with experience supporting offer negotiations and maintaining internal equity. Experience managing recruitment agencies and temporary worker administration. Sound understanding of UK employment legislation relating to recruitment, right to work and GDPR. Excellent written and verbal communication skills, with the ability to build credible working relationships across the business. Self motivated and able to prioritise effectively in a fast paced environment. Experience recruiting within a creative, fashion, retail or brand led environment would be advantageous but not essential. BENEFITS Staff discounts Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.) Perkbox Discounts and Wellness Hub Cycle to work scheme Generous annual leave allowance Pension Scheme Training and hands on experience Opportunities to build new skills and gain valuable industry knowledge Applications are reviewed on an ongoing basis, so we recommend applying early to avoid missing out. Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws. For our privacy statement please visit this link
Feb 28, 2026
Full time
Vivienne Westwood is one of the most iconic British Fashion Brands who cares and believes in its people and the environment. As a company we strive to make quality products that respect people and the planet. Our core values are Gaia, Quality not Quantity, Activism, Culture & Heritage, and they reflect the way we work and behave towards each other every day. If you're interested in being part of an organisation that produces quality products, promotes awareness for a better world, and provides an excellent benefits package to support its employees, keep reading . The Talent Acquisition & People Lead provides focused recruitment support to the business, taking ownership of day-to-day hiring activity, pipeline management and interview coordination across departments. The postholder will work closely with hiring managers to deliver a structured, efficient and brand-aligned recruitment process. The role will also provide support to the People team with other HR responsibilities, contributing to a positive and inclusive workplace. This role is offered on a three day s per weekpart time basis, for 12 months (maternity cover), and is based in the head office in Battersea London. KEY RESPONSIBILITIES Manage end-to-end recruitment processes across allocated vacancies, including drafting and refining job descriptions, advertising roles, screening applications and shortlisting candidates. Utilise the Applicant Tracking System (ATS) and LinkedIn Recruiter to manage vacancies, proactively source candidates, track progress and maintain accurate, compliant recruitment records while building high-quality talent pipelines. Coordinate and schedule interviews, ensuring a seamless candidate and hiring manager experience. Advise hiring managers on recruitment best practice, inclusive interview techniques, assessment structure and market insights to ensure fair and objective selection decisions. Conduct salary benchmarking and market comparisons to inform offer recommendations, with final approval from the People Manager and Director. Prepare offer documentation and support negotiation discussions in line with agreed salary bands and internal equity. Manage relationships with recruitment agencies where required, including briefing and fee negotiation. Manage temporary worker administration where required, including liaison with agencies, timesheet checks and invoice submission to Finance. Track recruitment metrics (e.g. time-to-hire, source of hire) and provide regular updates to the People Manager. Work closely with the People Administrator to coordinate all onboarding activity, ensuring contracts are issued promptly, documentation is complete and new starters experience a smooth and well organised transition into the business. Ensure recruitment and onboarding processes comply with employment legislation, right to work requirements and GDPR. Support the wider People team and contribute to ad hoc administrative tasks as required, including but not limited to processing of expenses via Emburse platform. Support with any ad hoc HR projects or tasks as required to meet business need. (Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role) PROFILE & SKILLS Proven experience managing end-to-end recruitment with the ability to run multiple vacancies independently. Highly organised, with strong attention to detail in maintaining ATS records, recruitment trackers and compliance documentation. Strong direct sourcing capability using LinkedIn Recruiter and other search tools. Confident advising and influencing stakeholders at varying levels on selection decisions, salary benchmarking and offer positioning. Commercially aware, with experience supporting offer negotiations and maintaining internal equity. Experience managing recruitment agencies and temporary worker administration. Sound understanding of UK employment legislation relating to recruitment, right to work and GDPR. Excellent written and verbal communication skills, with the ability to build credible working relationships across the business. Self motivated and able to prioritise effectively in a fast paced environment. Experience recruiting within a creative, fashion, retail or brand led environment would be advantageous but not essential. BENEFITS Staff discounts Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.) Perkbox Discounts and Wellness Hub Cycle to work scheme Generous annual leave allowance Pension Scheme Training and hands on experience Opportunities to build new skills and gain valuable industry knowledge Applications are reviewed on an ongoing basis, so we recommend applying early to avoid missing out. Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws. For our privacy statement please visit this link
Store Manager I - CE UK Manchester Airport (40 Hours) Coach Manchester, MAN, GB Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. STORE MANAGER Primary Purpose The Store Manager leads the store by maximizing store productivity and profitability through teambuilding and staff development, goal attainment, and by ensuring compliance with all Coach standards. The Store Manager leads by example, sets the tone for the store, and provides feedback to their team that will result in more efficient, productive, and profitable stores that exceed Coach Service expectations. It is their role to protect the Coach Service environment by consistently making decisions that enhance the customer's experience in the store and with the brand. PROFILE The successful individual will leverage their proficiency to: Take ownership and accountability for store; Show leadership through role modeling Coach Service behaviors and Coach selling standards; Demonstrate empowerment to solve customer problems and meet customers' needs; Inspire team to meet and exceed performance standards; Acts as advocate for the team, able to motivate others to achieve results; Communicates effectively with store manager, peers, supervisors, and corporate partners; Develops plans to address key business issues, and utilizes plans to impact business and achieve desired results; Able to influence others to gain support to achieve goals and complete projects; The accomplished individual will possess: Experience in a retail service environment in a position of management; Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook; Ability to communicate effectively with customers and staff and manoeuvre the sales; Ability to work flexible schedule to meet the needs of the business, including nights, weekends and Public holidays. Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong moraleand spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law. Visit Coach at . Job Segment: Outside Sales, Retail Manager, Retail Operations, Store Manager, Sales, Retail
Feb 28, 2026
Full time
Store Manager I - CE UK Manchester Airport (40 Hours) Coach Manchester, MAN, GB Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. STORE MANAGER Primary Purpose The Store Manager leads the store by maximizing store productivity and profitability through teambuilding and staff development, goal attainment, and by ensuring compliance with all Coach standards. The Store Manager leads by example, sets the tone for the store, and provides feedback to their team that will result in more efficient, productive, and profitable stores that exceed Coach Service expectations. It is their role to protect the Coach Service environment by consistently making decisions that enhance the customer's experience in the store and with the brand. PROFILE The successful individual will leverage their proficiency to: Take ownership and accountability for store; Show leadership through role modeling Coach Service behaviors and Coach selling standards; Demonstrate empowerment to solve customer problems and meet customers' needs; Inspire team to meet and exceed performance standards; Acts as advocate for the team, able to motivate others to achieve results; Communicates effectively with store manager, peers, supervisors, and corporate partners; Develops plans to address key business issues, and utilizes plans to impact business and achieve desired results; Able to influence others to gain support to achieve goals and complete projects; The accomplished individual will possess: Experience in a retail service environment in a position of management; Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook; Ability to communicate effectively with customers and staff and manoeuvre the sales; Ability to work flexible schedule to meet the needs of the business, including nights, weekends and Public holidays. Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong moraleand spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law. Visit Coach at . Job Segment: Outside Sales, Retail Manager, Retail Operations, Store Manager, Sales, Retail
ECO Officer Salary: 32- 38,000 per annum, depending on experience plus Veolia benefits Grade: 4.3 Location: Hybrid - Kingston upon Thames KT1 3GZ Hours: 40 hours per week To apply please provide a CV max 2 A4 pages and a cover letter max 1 A4 page. Applications without a cover letter will not be progressed. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Access to our company pension scheme Discounts on everything from groceries to well-known retailers Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: In the ECO Officer position, you will work closely with the Contract ECO Manager s to develop and deliver recycling improvement and community engagement projects to change resident behaviours and improve recycling rates, and will be responsible for the budget, timeline and quality of their delivery. You will also be responsible for delivering educational sessions to schools and with residents in the local community. You will identify good news stories and campaign ideas and feed them to the regional digital and PR team, as well as working closely with this team to achieve regional and contract objectives. You will keep abreast of industry developments and build strong relationships with your client, customers and colleagues at all levels across the contract. You will also deliver internal communications campaigns to improve our safety performance and working culture. The team do work flexibly but as this role is engagement focused it is best suited to someone who is keen to work within Shropshire and from our Head Office in Shrewsbury What we are looking for Essential: Experience delivering behaviour change and/or community engagement techniques and analysing results Experience of project and event development and delivery Superb written and verbal communication skills including presentation skills Experience of building strong stakeholder relationships Ability to identify good news stories and develop them in partnership with PR team A flexible and proactive approach that prioritises meeting our client and service user needs Desirable: Recycling and waste industry knowledge Understanding or experience of working with local authorities Ability to develop creative visual content across multiple formats Advanced understanding of data management and analysis Understanding of PR, social media, social advertising and digital communications What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Feb 28, 2026
Full time
ECO Officer Salary: 32- 38,000 per annum, depending on experience plus Veolia benefits Grade: 4.3 Location: Hybrid - Kingston upon Thames KT1 3GZ Hours: 40 hours per week To apply please provide a CV max 2 A4 pages and a cover letter max 1 A4 page. Applications without a cover letter will not be progressed. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Access to our company pension scheme Discounts on everything from groceries to well-known retailers Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: In the ECO Officer position, you will work closely with the Contract ECO Manager s to develop and deliver recycling improvement and community engagement projects to change resident behaviours and improve recycling rates, and will be responsible for the budget, timeline and quality of their delivery. You will also be responsible for delivering educational sessions to schools and with residents in the local community. You will identify good news stories and campaign ideas and feed them to the regional digital and PR team, as well as working closely with this team to achieve regional and contract objectives. You will keep abreast of industry developments and build strong relationships with your client, customers and colleagues at all levels across the contract. You will also deliver internal communications campaigns to improve our safety performance and working culture. The team do work flexibly but as this role is engagement focused it is best suited to someone who is keen to work within Shropshire and from our Head Office in Shrewsbury What we are looking for Essential: Experience delivering behaviour change and/or community engagement techniques and analysing results Experience of project and event development and delivery Superb written and verbal communication skills including presentation skills Experience of building strong stakeholder relationships Ability to identify good news stories and develop them in partnership with PR team A flexible and proactive approach that prioritises meeting our client and service user needs Desirable: Recycling and waste industry knowledge Understanding or experience of working with local authorities Ability to develop creative visual content across multiple formats Advanced understanding of data management and analysis Understanding of PR, social media, social advertising and digital communications What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Business Unit: CS&O Fraud Salary range: £76,000 - £95,000 per annum DOE + Benefits Location: UK Hybrid - Glasgow, Gosforth, Edinburgh, Leeds, Chester, London, Birmingham Contract type: 12 Month Fixed Term Contract Our Team It's an exciting time for us as we grow our Economic Crime (PROTECT) team who have a critical role to play, keeping us and our customers safe. They are our first line of defence function and responsible for day-to-day fraud and financial crime risk identification, ownership, management and control.We've an exciting opportunity for an experienced fraud expert who will be responsible for leading our team of Advisory and Insight specialist to ensure effective external engagement, compliance advice, delivering insight and providing subject matter expertise to a varied portfolio of change initiatives. What you'll be doing Provide senior leadership within the Fraud Advisory and Insights function, deputising for the Head of Fraud Advisory and Insights. Leading engagement with key regulatory stakeholders such as FCA/PSR, including written responses, data request responses and face to face meetings. Providing expert advice into business-initiated projects which require a fraud risk assessment, balancing fraud risk appetite and customer outcomes. Act as an escalation point for a team of specialists in Change, Engagement, advice and Insights. Negotiate with and influence stakeholders at a senior level. Partnership with industry experts in creation of leading-edge capabilities to prevent fraud. Supporting the Head of Fraud Advisory and Insights with key integration journey activities. Supporting the effective engagement with 3rd party suppliers to ensure tools and solutions remain supported and deliver value for the business. Giving strategic direction to the development of Key Performance/Risk indicators and report automation opportunities. Ensuring fraud customer journey outcomes are in line with internal policies and regulatory requirements (Such as Consumer Duty, APP Reimbursement, Payment Services Regulation) We need you to have Significant experience assessing fraud risk within a Retail bank environment. Expert understanding and experience of relevant fraud and payment scheme legislation and effective industry lobbying. Significant experience assessing, implementing and advising on regulatory requirements. Experience of preparing reports and papers to influence senior stakeholders with excellent attention to detail. Gravitas to challenge and influence senior management to get the best outcome Deep fraud prevention expertise across all distribution channels and typologies A proven track record in providing strategic direction, leadership and coaching to highly specialist teams in a remote working environment. Analytical mindset with an understanding of data flows and management information production techniques. Red Hot Rewards 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice. Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance-related bonus Training and development to help you progress your career A great selection of additional benefits through our flexible benefits scheme Life assurance to provide peace of mind for you and your loved ones Up to 2 days of paid volunteering a year If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of theNationwide group,together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society.We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit We're in the process of bringing Virgin Money and Nationwide together which, subject to Court approval, will happen on 2 April 2026. You can find out more about what this means at If you're successful in securing a role with us, your employment will move automatically to Nationwide when this transfer goes ahead. Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks -we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Feb 28, 2026
Full time
Business Unit: CS&O Fraud Salary range: £76,000 - £95,000 per annum DOE + Benefits Location: UK Hybrid - Glasgow, Gosforth, Edinburgh, Leeds, Chester, London, Birmingham Contract type: 12 Month Fixed Term Contract Our Team It's an exciting time for us as we grow our Economic Crime (PROTECT) team who have a critical role to play, keeping us and our customers safe. They are our first line of defence function and responsible for day-to-day fraud and financial crime risk identification, ownership, management and control.We've an exciting opportunity for an experienced fraud expert who will be responsible for leading our team of Advisory and Insight specialist to ensure effective external engagement, compliance advice, delivering insight and providing subject matter expertise to a varied portfolio of change initiatives. What you'll be doing Provide senior leadership within the Fraud Advisory and Insights function, deputising for the Head of Fraud Advisory and Insights. Leading engagement with key regulatory stakeholders such as FCA/PSR, including written responses, data request responses and face to face meetings. Providing expert advice into business-initiated projects which require a fraud risk assessment, balancing fraud risk appetite and customer outcomes. Act as an escalation point for a team of specialists in Change, Engagement, advice and Insights. Negotiate with and influence stakeholders at a senior level. Partnership with industry experts in creation of leading-edge capabilities to prevent fraud. Supporting the Head of Fraud Advisory and Insights with key integration journey activities. Supporting the effective engagement with 3rd party suppliers to ensure tools and solutions remain supported and deliver value for the business. Giving strategic direction to the development of Key Performance/Risk indicators and report automation opportunities. Ensuring fraud customer journey outcomes are in line with internal policies and regulatory requirements (Such as Consumer Duty, APP Reimbursement, Payment Services Regulation) We need you to have Significant experience assessing fraud risk within a Retail bank environment. Expert understanding and experience of relevant fraud and payment scheme legislation and effective industry lobbying. Significant experience assessing, implementing and advising on regulatory requirements. Experience of preparing reports and papers to influence senior stakeholders with excellent attention to detail. Gravitas to challenge and influence senior management to get the best outcome Deep fraud prevention expertise across all distribution channels and typologies A proven track record in providing strategic direction, leadership and coaching to highly specialist teams in a remote working environment. Analytical mindset with an understanding of data flows and management information production techniques. Red Hot Rewards 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice. Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance-related bonus Training and development to help you progress your career A great selection of additional benefits through our flexible benefits scheme Life assurance to provide peace of mind for you and your loved ones Up to 2 days of paid volunteering a year If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of theNationwide group,together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society.We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit We're in the process of bringing Virgin Money and Nationwide together which, subject to Court approval, will happen on 2 April 2026. You can find out more about what this means at If you're successful in securing a role with us, your employment will move automatically to Nationwide when this transfer goes ahead. Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks -we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Make a difference as a Site Manager - lead safe, efficient, and compliant site operations. A quick look at the role Reporting to the Regional General Manager, you'll take full ownership of day-to-day operations at our West Midlands site. With safety, health and environmental standards front and centre, you'll drive operational efficiency, boost financial performance, and deliver outstanding service to both internal and external customers. You'll lead from the front - developing your team, championing innovation, and unlocking the site's full potential all measured through clear, outcome-focused KPIs. Success in this role means strong collaboration with the Regional General Manager and the Project and Maintenance Manager, while fostering a proactive, high-performance culture across the site. Health, Safety & Environment Lead site health, safety and environmental performance, reducing incidents and embedding a strong safety-first culture. Enforce site rules and procedures, conducting investigations and disciplinaries where required. Ensure full compliance with permits, licences and legal obligations - achieving zero EA CAR scores, no discharge breaches, no reportable emissions, and no long-term waste stock. Operational Performance Plan and coordinate treatments to maximise efficiency and capacity. Quote customers, review bookings and eliminate non-value-adding activities to consistently meet service KPIs. Drive continuous improvement across processes, systems and site standards. Financial Management Control site budgets across treatment, disposal, labour and maintenance. Deliver strong monthly P&L performance and meet or exceed agreed financial targets. Identify cost saving opportunities without compromising safety or service quality. People & Leadership Oversee staffing levels, schedules and performance management. Set clear objectives and hold teams accountable for results. Work closely with the Site Manager and wider teams to ensure effective resourcing and collaboration. Develop your people through structured training, coaching and hands on leadership. Our essential requirements. IOSH Managing Safely (or equivalent) is essential; COTC Level 4 in hazardous waste treatment and transfer is highly desirable. Experience managing operational teams in a fast paced, regulated environment; hazardous waste or treatment/transfer station experience is desirable. Degree in Chemistry, Engineering, or a related science is preferred but not essential. Good working knowledge of site permitting, risk assessments, and ISO standards (9001, 14001, 45001), with confidence in leading investigations and disciplinaries. Proficient in MS Office, with strong organisational skills and the ability to manage a mixed skills team effectively. And here's why you'll love it at Biffa. Ongoing career development, training and coaching - Because if you don't grow, we don't grow. Generous pension scheme. Retail and leisure discounts. Holiday and travel discounts. Life cover. Changing the way people think about waste. At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,500+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. Dedicated to diversity. Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you'll find us championing diversity, equity and inclusion at every turn.
Feb 28, 2026
Full time
Make a difference as a Site Manager - lead safe, efficient, and compliant site operations. A quick look at the role Reporting to the Regional General Manager, you'll take full ownership of day-to-day operations at our West Midlands site. With safety, health and environmental standards front and centre, you'll drive operational efficiency, boost financial performance, and deliver outstanding service to both internal and external customers. You'll lead from the front - developing your team, championing innovation, and unlocking the site's full potential all measured through clear, outcome-focused KPIs. Success in this role means strong collaboration with the Regional General Manager and the Project and Maintenance Manager, while fostering a proactive, high-performance culture across the site. Health, Safety & Environment Lead site health, safety and environmental performance, reducing incidents and embedding a strong safety-first culture. Enforce site rules and procedures, conducting investigations and disciplinaries where required. Ensure full compliance with permits, licences and legal obligations - achieving zero EA CAR scores, no discharge breaches, no reportable emissions, and no long-term waste stock. Operational Performance Plan and coordinate treatments to maximise efficiency and capacity. Quote customers, review bookings and eliminate non-value-adding activities to consistently meet service KPIs. Drive continuous improvement across processes, systems and site standards. Financial Management Control site budgets across treatment, disposal, labour and maintenance. Deliver strong monthly P&L performance and meet or exceed agreed financial targets. Identify cost saving opportunities without compromising safety or service quality. People & Leadership Oversee staffing levels, schedules and performance management. Set clear objectives and hold teams accountable for results. Work closely with the Site Manager and wider teams to ensure effective resourcing and collaboration. Develop your people through structured training, coaching and hands on leadership. Our essential requirements. IOSH Managing Safely (or equivalent) is essential; COTC Level 4 in hazardous waste treatment and transfer is highly desirable. Experience managing operational teams in a fast paced, regulated environment; hazardous waste or treatment/transfer station experience is desirable. Degree in Chemistry, Engineering, or a related science is preferred but not essential. Good working knowledge of site permitting, risk assessments, and ISO standards (9001, 14001, 45001), with confidence in leading investigations and disciplinaries. Proficient in MS Office, with strong organisational skills and the ability to manage a mixed skills team effectively. And here's why you'll love it at Biffa. Ongoing career development, training and coaching - Because if you don't grow, we don't grow. Generous pension scheme. Retail and leisure discounts. Holiday and travel discounts. Life cover. Changing the way people think about waste. At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,500+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. Dedicated to diversity. Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you'll find us championing diversity, equity and inclusion at every turn.
Product Manager - Daily Banking and Savings, UK (ED) We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love. We're already trusted by millions in the US and we're quickly catching up in the UK - but how we do things here is a little different. We're building the bank of the future from scratch, channeling our start-up mentality every step of the way - meaning you'll have the opportunity to make a real impact. As a Product Manager at JPMorgan Chase within the International Consumer Bank, you will be a part of a flat-structure organization. Your responsibilities will include accountability for building products and features that can be adapted to meet local market needs of customer needs, while remaining unmistakably a Chase product. Your peerless management skills will enable you to get the products & features into production that meet the firm's uncompromising standards on controls and risk while balancing the priorities of multiple markets. Our Global Products team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for digital experiences. We work in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. While we're looking for professional skills, culture is just as important to us. We understand that everyone's unique - and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference - on us as a company, and on our clients and business partners around the world. Job responsibilities Own the Daily banking and savings experience in the UK, building products and features which meet the needs of UK customers, within a global framework Work within a broader product team to balance commercial needs with potentially viable solutions within the deposit product domain (current and savings accounts) Lead cross domain discovery and product management efforts in order to find optimal solutions Build and develop products end to end: Be the bridge between various teams - from aligning with proposition teams to supporting and motivating delivery teams with clear vision, prioritization, purpose and escalation paths Develop strong relationships across different departments, including internal teams (e.g. Product and Engineering, Compliance, Operations and Legal) and with our external partners and ensure timely delivery at highest quality Lead launches across markets- taking responsibility for contributions to our global PnL Advocate for the customer's needs while balancing localization requirements and global objectives Establish controls, monitoring, and tooling to support products as adoption scales. Drive decisions across diverse sets of stakeholders using research, commercial data, regulatory and architectural knowledge Lead relationships with senior engineers and Product Managers and facilitate estimation with delivery teams based on complexity of requirements Establish product development processes, risk management strategies, and champion improvements in delivery methods Pursue continuous self-driven learning across a variety of areas such as European market norms, new platform implications, and cross opportunities with other products Thrive in dynamic environments and be able to adapt to changes Preferred qualifications, capabilities and skills Experienced product manager with a history of building and running products in a retail bank or Fintech, with a preference for Savings and Daily Banking products such as current account and savings accounts Experience delivering large, complex digital product initiatives with cross-team dependencies. Experience of working with front-end and back-end software engineers- happy to roll sleeves up in order to test and evaluate functionality alongside them Strong communicator who values clear documentation, with a knack for what type of detail different stakeholders need
Feb 28, 2026
Full time
Product Manager - Daily Banking and Savings, UK (ED) We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love. We're already trusted by millions in the US and we're quickly catching up in the UK - but how we do things here is a little different. We're building the bank of the future from scratch, channeling our start-up mentality every step of the way - meaning you'll have the opportunity to make a real impact. As a Product Manager at JPMorgan Chase within the International Consumer Bank, you will be a part of a flat-structure organization. Your responsibilities will include accountability for building products and features that can be adapted to meet local market needs of customer needs, while remaining unmistakably a Chase product. Your peerless management skills will enable you to get the products & features into production that meet the firm's uncompromising standards on controls and risk while balancing the priorities of multiple markets. Our Global Products team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for digital experiences. We work in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. While we're looking for professional skills, culture is just as important to us. We understand that everyone's unique - and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference - on us as a company, and on our clients and business partners around the world. Job responsibilities Own the Daily banking and savings experience in the UK, building products and features which meet the needs of UK customers, within a global framework Work within a broader product team to balance commercial needs with potentially viable solutions within the deposit product domain (current and savings accounts) Lead cross domain discovery and product management efforts in order to find optimal solutions Build and develop products end to end: Be the bridge between various teams - from aligning with proposition teams to supporting and motivating delivery teams with clear vision, prioritization, purpose and escalation paths Develop strong relationships across different departments, including internal teams (e.g. Product and Engineering, Compliance, Operations and Legal) and with our external partners and ensure timely delivery at highest quality Lead launches across markets- taking responsibility for contributions to our global PnL Advocate for the customer's needs while balancing localization requirements and global objectives Establish controls, monitoring, and tooling to support products as adoption scales. Drive decisions across diverse sets of stakeholders using research, commercial data, regulatory and architectural knowledge Lead relationships with senior engineers and Product Managers and facilitate estimation with delivery teams based on complexity of requirements Establish product development processes, risk management strategies, and champion improvements in delivery methods Pursue continuous self-driven learning across a variety of areas such as European market norms, new platform implications, and cross opportunities with other products Thrive in dynamic environments and be able to adapt to changes Preferred qualifications, capabilities and skills Experienced product manager with a history of building and running products in a retail bank or Fintech, with a preference for Savings and Daily Banking products such as current account and savings accounts Experience delivering large, complex digital product initiatives with cross-team dependencies. Experience of working with front-end and back-end software engineers- happy to roll sleeves up in order to test and evaluate functionality alongside them Strong communicator who values clear documentation, with a knack for what type of detail different stakeholders need
Ready to find the right role for you? Salary: Up to 73,000 per annum DOE plus annual performance bonus, company car or car allowance, private medical and pension Hours : 40 hours per week Location : Ellesmere Port When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; - 25 days of annual leave - Discounts on everything from groceries to well known retailers - Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to - 24 hour access to a virtual GP, 365 days a year, for you and family members in your household - One paid days leave every year to volunteer and support your community - Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Based at Ellesmere Port High Temperature Incinerator, the Functional Safety Engineer ensures a robust functional safety management system is in place to achieve compliance. You will provide expertise and appropriate direction to the development of functional safety management across the wider business. Provide EC&I technical support to site projects as required. Support COMAH activities - intervention visits and safety report development. Support long term hazardous waste functional safety improvement. Be the Veolia functional safety subject matter expert. Ensure audits are carried out to cover all aspects of functional safety. Develop and work with other internal functions on asset strategies. Support functional safety/process safety competency development. Hazard study support as required (PHA/HAZID/HAZOP/LOPA). What we're looking for; Experience in management of functional safety lifecycle for safety instrumented systems. TUV Functional safety engineer. Experience in leading hazard identification and risk assessment (PHA/HAZID/HAZOP/LOPA). Experience working with COMAH sites. Exceptional communication skills, with the ability to influence key stakeholders at all levels. Be motivated to drive improvements within the business to achieve a proactive culture. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Feb 28, 2026
Full time
Ready to find the right role for you? Salary: Up to 73,000 per annum DOE plus annual performance bonus, company car or car allowance, private medical and pension Hours : 40 hours per week Location : Ellesmere Port When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; - 25 days of annual leave - Discounts on everything from groceries to well known retailers - Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to - 24 hour access to a virtual GP, 365 days a year, for you and family members in your household - One paid days leave every year to volunteer and support your community - Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Based at Ellesmere Port High Temperature Incinerator, the Functional Safety Engineer ensures a robust functional safety management system is in place to achieve compliance. You will provide expertise and appropriate direction to the development of functional safety management across the wider business. Provide EC&I technical support to site projects as required. Support COMAH activities - intervention visits and safety report development. Support long term hazardous waste functional safety improvement. Be the Veolia functional safety subject matter expert. Ensure audits are carried out to cover all aspects of functional safety. Develop and work with other internal functions on asset strategies. Support functional safety/process safety competency development. Hazard study support as required (PHA/HAZID/HAZOP/LOPA). What we're looking for; Experience in management of functional safety lifecycle for safety instrumented systems. TUV Functional safety engineer. Experience in leading hazard identification and risk assessment (PHA/HAZID/HAZOP/LOPA). Experience working with COMAH sites. Exceptional communication skills, with the ability to influence key stakeholders at all levels. Be motivated to drive improvements within the business to achieve a proactive culture. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Excellent opportunity or an aspiring project manager to join our client as an Assistant Project Manager in a career-starter role. Job Title: Assistant Project Manager Job Type: Full Time; Permanent Salary: up to £26,000 + performance related bonus Hours: Monday - Friday Location: Barnstaple, office based About our client: Dynamic interior design, in-house joinery and fit-out business, delivering high-quality commercial spaces for leading brands, designers and architects across the UK and beyond. Acting as Principal Contractor, they simplify the process for their clients by managing everything from conceptual and technical design, contractor coordination and procurement to in-house joinery fabrication, insurance and health & safety compliance. Key Responsibilities of the Assistant Project Manager: Assist in the planning and delivery of retail fit-out projects below Senior/Project managers. Support procurement of materials and subcontract packages Help manage project programmes and track progress against key milestones Coordinate subcontractors and suppliers Attend site meetings and assist with reporting Monitor costs and support budget tracking Assist with health & safety documentation and compliance Support quality control and snagging processes Maintain clear communication with clients and stakeholders Ensure project documentation is organised and up to date Skills & Experience required of the Assistant Project Manager: Strong organisational and time management skills Excellent communication skills (written and verbal) Ability to multitask and prioritise in a fast-paced environment Proficient in Microsoft Office (Excel, Word, Outlook) Full UK driving licence & Willingness to travel to project sites Degree or HNC/HND in Construction Management, Building Surveying, or related field Previous experience in construction, interiors, or retail fit-out Understanding of construction drawings and specifications Knowledge of project management principles CSCS card Personal Attributes Proactive and eager to learn Detail-oriented with a problem-solving mindset Team player with a positive attitude Commercially aware Calm under pressure Benefits of the Assistant Project Manager: Opportunity to grow within a developing retail fit-out business 28 days holiday Performance related bonus applicable Exposure to national retail projects Support and mentoring from experienced directors Company pension Cooper Golding acts as employment business for the supply of permanent workers.
Feb 28, 2026
Full time
Excellent opportunity or an aspiring project manager to join our client as an Assistant Project Manager in a career-starter role. Job Title: Assistant Project Manager Job Type: Full Time; Permanent Salary: up to £26,000 + performance related bonus Hours: Monday - Friday Location: Barnstaple, office based About our client: Dynamic interior design, in-house joinery and fit-out business, delivering high-quality commercial spaces for leading brands, designers and architects across the UK and beyond. Acting as Principal Contractor, they simplify the process for their clients by managing everything from conceptual and technical design, contractor coordination and procurement to in-house joinery fabrication, insurance and health & safety compliance. Key Responsibilities of the Assistant Project Manager: Assist in the planning and delivery of retail fit-out projects below Senior/Project managers. Support procurement of materials and subcontract packages Help manage project programmes and track progress against key milestones Coordinate subcontractors and suppliers Attend site meetings and assist with reporting Monitor costs and support budget tracking Assist with health & safety documentation and compliance Support quality control and snagging processes Maintain clear communication with clients and stakeholders Ensure project documentation is organised and up to date Skills & Experience required of the Assistant Project Manager: Strong organisational and time management skills Excellent communication skills (written and verbal) Ability to multitask and prioritise in a fast-paced environment Proficient in Microsoft Office (Excel, Word, Outlook) Full UK driving licence & Willingness to travel to project sites Degree or HNC/HND in Construction Management, Building Surveying, or related field Previous experience in construction, interiors, or retail fit-out Understanding of construction drawings and specifications Knowledge of project management principles CSCS card Personal Attributes Proactive and eager to learn Detail-oriented with a problem-solving mindset Team player with a positive attitude Commercially aware Calm under pressure Benefits of the Assistant Project Manager: Opportunity to grow within a developing retail fit-out business 28 days holiday Performance related bonus applicable Exposure to national retail projects Support and mentoring from experienced directors Company pension Cooper Golding acts as employment business for the supply of permanent workers.
️ Senior Product Manager Retail Transformation Contract ️ Role: Senior Product Manager Location: London - 2 days p/w in the office Contract duration: Until the end of 2026 Are you an experienced Product Manager? Are you excited by the challenge of transforming a critical business service and embedding product thinking into a growing team? Do you want to work for a popular, well known retailer? If so, this could be the perfect next role for you! This business is a household name across the UK and has significantly matured its product & tech team over the last few years. They are now looking to transform their scheduling and booking platform (a core part of the customer experience that handles over 130,000 requests per year & drives % of their revenue) into a scalable, integrated, and online enabled service . As Senior Product Manager you will lead this high profile transformation project from ideation through to operational execution, working with internal stakeholders, store teams, and external partners. ️ What are they looking for? A proactive Product Manager with experience driving change in operational systems ️ Able to work with complex integrations, and internal platforms Skilled in stakeholder management and leading cross functional teams Customer focused with a deep understanding of operational workflows Capable of managing sensitive change that impacts existing processes while delivering business improvements ️ Nice to have: experience in retail ️ Key Responsibilities: Lead the transformation of the scheduling and booking platform over the next 12 months Operationalize the platform online and integrate it fully into stores ️ Manage external partners for scheduling and route optimization Work closely with store teams to ensure smooth adoption of the new platform This is a high profile, fixed term opportunity to lead a critical operational transformation and make a tangible impact on a growing retailer's core systems. You will work alongside a supportive Product Director and product team and take ownership of the project from start to finish. Please send your CV now for more information on both the role and company. ️ ️ Senior Product Manager Retail Transformation Contract ️
Feb 28, 2026
Full time
️ Senior Product Manager Retail Transformation Contract ️ Role: Senior Product Manager Location: London - 2 days p/w in the office Contract duration: Until the end of 2026 Are you an experienced Product Manager? Are you excited by the challenge of transforming a critical business service and embedding product thinking into a growing team? Do you want to work for a popular, well known retailer? If so, this could be the perfect next role for you! This business is a household name across the UK and has significantly matured its product & tech team over the last few years. They are now looking to transform their scheduling and booking platform (a core part of the customer experience that handles over 130,000 requests per year & drives % of their revenue) into a scalable, integrated, and online enabled service . As Senior Product Manager you will lead this high profile transformation project from ideation through to operational execution, working with internal stakeholders, store teams, and external partners. ️ What are they looking for? A proactive Product Manager with experience driving change in operational systems ️ Able to work with complex integrations, and internal platforms Skilled in stakeholder management and leading cross functional teams Customer focused with a deep understanding of operational workflows Capable of managing sensitive change that impacts existing processes while delivering business improvements ️ Nice to have: experience in retail ️ Key Responsibilities: Lead the transformation of the scheduling and booking platform over the next 12 months Operationalize the platform online and integrate it fully into stores ️ Manage external partners for scheduling and route optimization Work closely with store teams to ensure smooth adoption of the new platform This is a high profile, fixed term opportunity to lead a critical operational transformation and make a tangible impact on a growing retailer's core systems. You will work alongside a supportive Product Director and product team and take ownership of the project from start to finish. Please send your CV now for more information on both the role and company. ️ ️ Senior Product Manager Retail Transformation Contract ️
personalise marketing, including social media features. Job Description Create an environment in our LEGO Retail Store in Liverpool where creativity and imagination define the future of play and strive for outstanding results in both guest experience and sales performance! Core Responsibilities As Store Manager for Oxford Westgate, you'll understand the demands of retail management and know how to create a welcoming environment. An inspiring leader and team builder, you'll combine confidence, passion and energy with the empathy and listening skills that make all the difference. Financially and commercially aware and a strong people manager, you'll know how to juggle tasks and collaborators with ease: Be a role model in store for guest experience and a true ambassador for the LEGO Brand. 80% of your time will be invested right on the shop floor. Ensure the execution of our service model, strive to complete all monthly mystery shops, maximise repeat business by creating NPS promoters, inspire store staff to consistently deliver outstanding branded experiences. Lead, inspire and develop teams for continued success. Recruit and develop a highly productive and collaborative team, communicate through active coaching and performance management, inspire to deliver signature experiences and ensure continuous learning by providing product knowledge and service training. Drive Store results. Meet and exceed Key Performance Indicators (CR, UPT, ATV etc.), deal with uncertainty, supervise business processes, maintain impeccable merchandising and cleanliness standards and improve efficiency & profit by maintaining sound operational practices. Build rapport and a collaborative environment within the store and with the LEGO Group partners on both operational and people aspects such as Retail Marketing, Retail operations, EHS (Health and safety) and Human Resources. Play your part in our team succeeding! The LEGO Group is a family-owned, international business and collaboration shapes everything we do. As a Store Manager for LEGO Brand Retail, you are the face of our company. You and your team will determine our brand's reputation with each guest interaction. We are looking for individuals who can motivate, energize and inspire others to outstanding performance while cultivating a positive, team-oriented, safety-first environment. LEGO Brand Retail strives to foster relationships with our guests and team members that transcend generations and are as timeless as the products we sell. Experience in store management coming from an international retail environment High interest in learning an innovative way of retailing and delivering pinnacle brand experience Experience managing and delivering commercial result Demonstrated leadership ability and proven record of developing staff; gets a lot of happiness to develop people; experience training new staff at all levels Strong communication, interpersonal and mentoring skills Excellent time management and organisational skills Knowledge of and experience with retail POS systems and operations; knowledge in budgeting, profit & loss statements, scheduling, loss prevention and cash management is an asset Be able to work flexible hours; occasional travel may be required Typically store managers at Yellow Stores Leads a team, tasks are assigned with limited or no explanation Handling conflicts in negotiation with some guidance May manage ad-hoc projects or processes with support from senior colleaguesApplications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.Thank you for sharing our global commitment to Children's Rights.Just imagine building your dream career.Then make it real. Join the LEGO team today. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. Our founder Ole Kirk Kristiansen made his first wooden toy in 1932. He persevered against the odds until his business was a success. Constantly innovating, never compromising. Building, rebuilding, and striving for the best. It is this resilience and permanent sense of renewal that drives us forward. We are never still. We will always be creating, inventing, andhaving fun. Build your career brick by brick and play your part in continuing our mission to "inspire and develop the builders of tomorrow".
Feb 28, 2026
Full time
personalise marketing, including social media features. Job Description Create an environment in our LEGO Retail Store in Liverpool where creativity and imagination define the future of play and strive for outstanding results in both guest experience and sales performance! Core Responsibilities As Store Manager for Oxford Westgate, you'll understand the demands of retail management and know how to create a welcoming environment. An inspiring leader and team builder, you'll combine confidence, passion and energy with the empathy and listening skills that make all the difference. Financially and commercially aware and a strong people manager, you'll know how to juggle tasks and collaborators with ease: Be a role model in store for guest experience and a true ambassador for the LEGO Brand. 80% of your time will be invested right on the shop floor. Ensure the execution of our service model, strive to complete all monthly mystery shops, maximise repeat business by creating NPS promoters, inspire store staff to consistently deliver outstanding branded experiences. Lead, inspire and develop teams for continued success. Recruit and develop a highly productive and collaborative team, communicate through active coaching and performance management, inspire to deliver signature experiences and ensure continuous learning by providing product knowledge and service training. Drive Store results. Meet and exceed Key Performance Indicators (CR, UPT, ATV etc.), deal with uncertainty, supervise business processes, maintain impeccable merchandising and cleanliness standards and improve efficiency & profit by maintaining sound operational practices. Build rapport and a collaborative environment within the store and with the LEGO Group partners on both operational and people aspects such as Retail Marketing, Retail operations, EHS (Health and safety) and Human Resources. Play your part in our team succeeding! The LEGO Group is a family-owned, international business and collaboration shapes everything we do. As a Store Manager for LEGO Brand Retail, you are the face of our company. You and your team will determine our brand's reputation with each guest interaction. We are looking for individuals who can motivate, energize and inspire others to outstanding performance while cultivating a positive, team-oriented, safety-first environment. LEGO Brand Retail strives to foster relationships with our guests and team members that transcend generations and are as timeless as the products we sell. Experience in store management coming from an international retail environment High interest in learning an innovative way of retailing and delivering pinnacle brand experience Experience managing and delivering commercial result Demonstrated leadership ability and proven record of developing staff; gets a lot of happiness to develop people; experience training new staff at all levels Strong communication, interpersonal and mentoring skills Excellent time management and organisational skills Knowledge of and experience with retail POS systems and operations; knowledge in budgeting, profit & loss statements, scheduling, loss prevention and cash management is an asset Be able to work flexible hours; occasional travel may be required Typically store managers at Yellow Stores Leads a team, tasks are assigned with limited or no explanation Handling conflicts in negotiation with some guidance May manage ad-hoc projects or processes with support from senior colleaguesApplications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.Thank you for sharing our global commitment to Children's Rights.Just imagine building your dream career.Then make it real. Join the LEGO team today. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. Our founder Ole Kirk Kristiansen made his first wooden toy in 1932. He persevered against the odds until his business was a success. Constantly innovating, never compromising. Building, rebuilding, and striving for the best. It is this resilience and permanent sense of renewal that drives us forward. We are never still. We will always be creating, inventing, andhaving fun. Build your career brick by brick and play your part in continuing our mission to "inspire and develop the builders of tomorrow".
HALOS is an advanced body camera and cloud software scaleup, working with some of the biggest names in security, services, and law enforcement. At HALO, we're passionate about safety and innovation, constantly staying ahead of threats and reducing risk. What sets HALOS apart is not just the cutting edge technology we develop but the culture we've nurtured. Our team embodies openness, transparency, and a "one team" spirit. We're a group of passionate individuals, all working on exciting and impactful projects. Here, you'll find an environment that fosters collaboration, creativity, and a shared sense of purpose. HALOS is seeking a senior Customer Success Manager (CSM) - Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast food (QSR) chain. This role is explicitly adoption and outcomes focused and commercially accountable. The Strategic CSM owns renewals and expansion (upsell) motions for their accounts, using utilisation, evidence creation, and demonstrated value as the foundation for commercial success. This is not a support role. Success is defined by measurable end user utilisation, consistent behavioural adoption, evidence based value, renewal retention, and thoughtful account growth. Key Responsibilities Drive End User Adoption & Utilisation (Primary Accountability) Own utilisation outcomes, not just customer satisfaction or activity. Execute against the HALOS utilisation framework: Assignment - devices correctly assigned, activated, and deployed Activity - meaningful, appropriate recording behaviour Consistency - normalised usage across shifts, roles, and locations Evidence - footage actively reviewed, bookmarked, shared, and operationalised Identify and remediate zero recording and low usage cohorts as leading indicators of churn risk. Establish realistic utilisation benchmarks based on workforce size, role type, and operating patterns. Strategic Account Ownership Serve as the primary post sale owner for strategic enterprise customers. Build strong relationships with executive sponsors and senior stakeholders, including Operations, Safety, Loss Prevention, HR, Legal, and Compliance. Translate customer objectives (safety, de escalation, incident reduction, accountability, training, liability mitigation) into clear, measurable HALOS outcomes. Lead structured Quarterly Business Reviews (QBRs) focused on utilisation, evidence creation, risk, and commercial outcomes. Change Management & Workforce Enablement Lead adoption and enablement strategies across large, distributed frontline workforces. Partner with customer leadership to: Position body worn cameras positively with employees Address cultural, regulatory, and privacy considerations (including UK specific requirements) Reinforce expected behaviours and operational usage norms Ensure customer administrators are equipped to actively manage adoption, not passively maintain the platform. Proactive Risk Management Identify early indicators of disengagement, misalignment, or adoption breakdown. Intervene early to correct course before issues escalates. Own customer health holistically - behavioural, operational, executive, and commercial. Commercial Ownership: Renewals & Expansion Own end to end renewal responsibility for assigned strategic accounts, including forecasting, renewal strategy, and execution. Own expansion and upsell motions, identifying opportunities grounded in proven adoption, utilisation, and value. Develop and present commercial proposals supported by utilisation data, evidence outcomes, and executive level ROI narratives. Partner with Sales leadership as appropriate, while retaining primary accountability for renewal and expansion outcomes. Ensure expansions are operationally ready and adoption led, avoiding unused or under utilised licences. Cross Functional Leadership Work closely with Enablement (workforce rollout and behavioural adoption), Support (ensuring break/fix is fully owned by Support without consuming CS capacity), and Product (structured feedback from enterprise scale, frontline use cases). Maintain clear ownership boundaries and minimise internal handoffs. Experience & Qualifications 8-10 years experience in Customer Success, Account Management, or related roles within B2B SaaS or hardware enabled SaaS Proven track record owning renewals and expansion, not merely supporting Sales led motions Experience managing large, complex, multi site enterprise customers Strong commercial acumen paired with adoption led success Comfortable operating at both executive and frontline operational levels Based in the Greater London area, with flexibility to travel as required What Success Looks Like High, consistent end user utilisation and evidence creation Strong renewal rates driven by demonstrated value Predictable, thoughtful expansion rooted in adoption Clear executive alignment and commercial credibility Customers who view HALOS as a strategic, commercial impacting partner Benefits Generous Annual Leave Allowance Competitive salary and commission/bonus package Learning and Development opportunities Private Health Insurance Cycle to work scheme Home & Tech scheme Regular company events and social initiatives The HALOS Hiring Process Application: 30 minute introductory meeting with the recruiting team 45 minute Interview with department hiring manager 30 minute meeting with wider department Offer! Diversity & Inclusion We're an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.
Feb 28, 2026
Full time
HALOS is an advanced body camera and cloud software scaleup, working with some of the biggest names in security, services, and law enforcement. At HALO, we're passionate about safety and innovation, constantly staying ahead of threats and reducing risk. What sets HALOS apart is not just the cutting edge technology we develop but the culture we've nurtured. Our team embodies openness, transparency, and a "one team" spirit. We're a group of passionate individuals, all working on exciting and impactful projects. Here, you'll find an environment that fosters collaboration, creativity, and a shared sense of purpose. HALOS is seeking a senior Customer Success Manager (CSM) - Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast food (QSR) chain. This role is explicitly adoption and outcomes focused and commercially accountable. The Strategic CSM owns renewals and expansion (upsell) motions for their accounts, using utilisation, evidence creation, and demonstrated value as the foundation for commercial success. This is not a support role. Success is defined by measurable end user utilisation, consistent behavioural adoption, evidence based value, renewal retention, and thoughtful account growth. Key Responsibilities Drive End User Adoption & Utilisation (Primary Accountability) Own utilisation outcomes, not just customer satisfaction or activity. Execute against the HALOS utilisation framework: Assignment - devices correctly assigned, activated, and deployed Activity - meaningful, appropriate recording behaviour Consistency - normalised usage across shifts, roles, and locations Evidence - footage actively reviewed, bookmarked, shared, and operationalised Identify and remediate zero recording and low usage cohorts as leading indicators of churn risk. Establish realistic utilisation benchmarks based on workforce size, role type, and operating patterns. Strategic Account Ownership Serve as the primary post sale owner for strategic enterprise customers. Build strong relationships with executive sponsors and senior stakeholders, including Operations, Safety, Loss Prevention, HR, Legal, and Compliance. Translate customer objectives (safety, de escalation, incident reduction, accountability, training, liability mitigation) into clear, measurable HALOS outcomes. Lead structured Quarterly Business Reviews (QBRs) focused on utilisation, evidence creation, risk, and commercial outcomes. Change Management & Workforce Enablement Lead adoption and enablement strategies across large, distributed frontline workforces. Partner with customer leadership to: Position body worn cameras positively with employees Address cultural, regulatory, and privacy considerations (including UK specific requirements) Reinforce expected behaviours and operational usage norms Ensure customer administrators are equipped to actively manage adoption, not passively maintain the platform. Proactive Risk Management Identify early indicators of disengagement, misalignment, or adoption breakdown. Intervene early to correct course before issues escalates. Own customer health holistically - behavioural, operational, executive, and commercial. Commercial Ownership: Renewals & Expansion Own end to end renewal responsibility for assigned strategic accounts, including forecasting, renewal strategy, and execution. Own expansion and upsell motions, identifying opportunities grounded in proven adoption, utilisation, and value. Develop and present commercial proposals supported by utilisation data, evidence outcomes, and executive level ROI narratives. Partner with Sales leadership as appropriate, while retaining primary accountability for renewal and expansion outcomes. Ensure expansions are operationally ready and adoption led, avoiding unused or under utilised licences. Cross Functional Leadership Work closely with Enablement (workforce rollout and behavioural adoption), Support (ensuring break/fix is fully owned by Support without consuming CS capacity), and Product (structured feedback from enterprise scale, frontline use cases). Maintain clear ownership boundaries and minimise internal handoffs. Experience & Qualifications 8-10 years experience in Customer Success, Account Management, or related roles within B2B SaaS or hardware enabled SaaS Proven track record owning renewals and expansion, not merely supporting Sales led motions Experience managing large, complex, multi site enterprise customers Strong commercial acumen paired with adoption led success Comfortable operating at both executive and frontline operational levels Based in the Greater London area, with flexibility to travel as required What Success Looks Like High, consistent end user utilisation and evidence creation Strong renewal rates driven by demonstrated value Predictable, thoughtful expansion rooted in adoption Clear executive alignment and commercial credibility Customers who view HALOS as a strategic, commercial impacting partner Benefits Generous Annual Leave Allowance Competitive salary and commission/bonus package Learning and Development opportunities Private Health Insurance Cycle to work scheme Home & Tech scheme Regular company events and social initiatives The HALOS Hiring Process Application: 30 minute introductory meeting with the recruiting team 45 minute Interview with department hiring manager 30 minute meeting with wider department Offer! Diversity & Inclusion We're an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.
Base Salary upto £60k, 2 days in the office initially (New Malden Office), available immediately About Homeprotect We founded Homeprotect on a simple principle - to provide protection to people underserved by the home insurance industry. We're experts at insuring people who want to build or buy a unique property, renovate, rent a home or leave it unoccupied. We can cover people who travel a lot, run a business from home or even collect rare treasures. We protect people who love living in a listed building, having a view of a river or sunbathing on a flat roof. We can do this because our smart tech enables our customers to get an instant, online quote to cover a huge range of complex needs and our UK customer support teams are on hand to provide information and support when only a real person will do. Our insurance has already empowered hundreds of thousands of people to protect their homes and the things they love. But we're not content with being the leading provider of what's called 'non-standard' insurance. We believe there's no such thing as 'standard'. We're all unique and we all deserve home insurance designed with our individual needs in mind - something our combination of real people and smart tech enables us to do. Our simple promise? Whoever you are and wherever you live, with Homeprotect we've got you covered. What It's Like To Work Here Our customers come from all walks of life and so do our people. We're a small but perfectly formed team, made up of insurance industry specialists alongside a diverse mix of technologists, data scientists and customer and marketing champions from all sorts of industries and backgrounds. We all bring our individual expertise, an appetite for innovation and a shared ambition to empower people to protect their homes and the things that they love. Working in a fast-paced environment where change happens regularly is how we do things. But we also recognise that you'll do your best work when you have the right balance, and that's why we have fully embraced hybrid working, and in some cases, fully remote working, giving our teams the flexibility to choose the right location and working hours for them. We prefer to focus on the outputs of their work, not where they complete it. That said, there will be times when getting together in one location makes sense, but day to day, our teams have the freedom to decide where to work and we trust that they'll make the right decision balancing the business needs and their own preferences. Most companies think their culture is great, however at Homeprotect, we have the proof to back this up. We have been recognised externally as a Great Place to Work for the last six consecutive years Sound good? Read on to find out more about joining our team Key Responsibilities We're hiring an experienced in house Talent Acquisition Partner on a fixed term contract (3-4 months) to deliver ambitious hiring plans across permanent and early careers roles, including leading our first Summer 2026 intern programme. We're looking for someone who is available to start within two weeks. You'll manage end to end recruitment for permanent hires via direct sourcing and agencies, and own the full attraction, selection and onboarding of interns - driving a fast, fair and compliant process aligned to Homeprotect values, legislative requirements and FCA expectations. We're looking for a highly motivated, commercially minded partner with excellent stakeholder skills who will bring in brilliant people, not just fill seats. Permanent hiring (end to end) Partner with hiring managers to define role requirements, success profiles, interview plans and selection assessments. Source proactively (LinkedIn Recruiter, talent pools, referrals, job boards) to reduce time to hire and cost to recruit, as well as engaging agencies on niche, hard to fill roles. Run structured selection process from advertising, screening and carrying out first stage interviews and assessments, ensuring that the short list candidates shared with hiring managers are of high calibre. Manage offers, negotiations and contracts; coordinate onboarding handovers with People and IT Operations. Maintain ATS hygiene and reporting (pipeline, time to hire, source effectiveness, DE&I metrics where lawful). Summer internship programme (end to end attraction, selection and onboarding) Attraction: Quickly establish the specific skills and experience required for the interns to be successful in each area and ensure adverts are targeted to attract high calibre candidates through university careers channels. Selection: Manage applications; screen and shortlist; design/run assessments and interview days; ensure constructive feedback is provided. Offers & compliance: Prepare offers; coordinate onboarding handovers with People and IT Operations and keep interns engaged prior to them joining. Onboarding: Build and run the intern onboarding schedule from both a soft skills and compliance perspective and support hiring managers to plan their technical onboarding. Assign buddies/mentors, act as a POC for their first few weeks, gather feedback and report outcomes. Compliance and process improvement Ensure compliance across all hiring: equal opportunities, right to work, UK GDPR/PECR; support SMCR touchpoints for certified roles (e.g., regulatory references via HR/Compliance). Promote employer brand and continuously improve candidate experience and hiring efficiency. Produce regular MI for stakeholders; recommend data led optimisations. Recruitment Projects As a member of the HR team, there may also be opportunities to contribute to broader recruitment and employer brand projects. We would love to hear from people with the following skills and experience for this role: 3+ years' in house recruiting experience in the UK, managing permanent hiring end to end; early careers/intern recruitment exposure a strong plus. Experience hiring in insurance/financial services or other regulated/volume environments and with a good understanding of Technology roles is highly desirable. Proficiency with ATS and LinkedIn Recruiter; comfortable covering volume and niche roles. Strong stakeholder management, structured interviewing, planning and reporting skills; clear written and verbal communication. Desire to hire highly talented candidates, but to ambitious timelines, not simply seek to fill roles as quickly as possible. Employer branding/content creation and inclusive hiring practices. Solid knowledge of UK hiring compliance (right to work, equal opportunities, UK GDPR); awareness of FCA Conduct Rules/SMCR considerations. We think we have a fantastic company culture and welcome new team members with open arms. We also offer a great range of benefits, including: A genuinely flexible approach to work. We are really supportive of you flexing your hours and location to help you keep everything in your life in balance. Opportunities to focus on your professional growth whether that's through training or other personal development opportunities - we want you to build your long term career with us. Discount of 50% and 15% for friends and family when you choose to take out a home insurance policy with us. An in house wellbeing programme including seminars and workshops from wellbeing coaches and professionals. Home working starter kit and money to spend on additional equipment you may need. Charitable giving scheme, so you can donate to our partner charity, or one of your choices. The opportunity to work alongside brilliant people, because this isn't something that every organisation can offer! On top of that, we also offer all the standard stuff, like: 25 days' holiday (plus bank holidays) and the ability to buy and sell >5 days annually. Private medical cover for all employees Life insurance Annual discretionary bonus scheme Pension contribution Local and national retail discounts Have we captured your imagination? If so, we'd love to hear from you! Unique As Standard We're proud to be an equal opportunity employer, and actively encourage applications from all backgrounds, as long as you meet the knowledge, skills and experience criteria for the role and have the right to work in the UK. We think everyone can excel in the right environment - no matter your gender, age, ethnicity, sexual orientation, religion, disabilities or beliefs. We believe in celebrating difference, and everything that makes both our customers and people unique, by creating an environment where everyone can thrive. We encourage you to let us know if you need any extra help with your application, or if you have any requirements at any stage of the recruitment journey. Equally, lots of our staff at Homeprotect work flexibly and in a variety of ways, whether that's different core hours or remote working. Please chat to us at your application or interview stage about the flexibility you need, as we're always happy to explore what's possible for the role. Your data will be maintained in line with our 'recruitment data privacy policy' found here.
Feb 28, 2026
Full time
Base Salary upto £60k, 2 days in the office initially (New Malden Office), available immediately About Homeprotect We founded Homeprotect on a simple principle - to provide protection to people underserved by the home insurance industry. We're experts at insuring people who want to build or buy a unique property, renovate, rent a home or leave it unoccupied. We can cover people who travel a lot, run a business from home or even collect rare treasures. We protect people who love living in a listed building, having a view of a river or sunbathing on a flat roof. We can do this because our smart tech enables our customers to get an instant, online quote to cover a huge range of complex needs and our UK customer support teams are on hand to provide information and support when only a real person will do. Our insurance has already empowered hundreds of thousands of people to protect their homes and the things they love. But we're not content with being the leading provider of what's called 'non-standard' insurance. We believe there's no such thing as 'standard'. We're all unique and we all deserve home insurance designed with our individual needs in mind - something our combination of real people and smart tech enables us to do. Our simple promise? Whoever you are and wherever you live, with Homeprotect we've got you covered. What It's Like To Work Here Our customers come from all walks of life and so do our people. We're a small but perfectly formed team, made up of insurance industry specialists alongside a diverse mix of technologists, data scientists and customer and marketing champions from all sorts of industries and backgrounds. We all bring our individual expertise, an appetite for innovation and a shared ambition to empower people to protect their homes and the things that they love. Working in a fast-paced environment where change happens regularly is how we do things. But we also recognise that you'll do your best work when you have the right balance, and that's why we have fully embraced hybrid working, and in some cases, fully remote working, giving our teams the flexibility to choose the right location and working hours for them. We prefer to focus on the outputs of their work, not where they complete it. That said, there will be times when getting together in one location makes sense, but day to day, our teams have the freedom to decide where to work and we trust that they'll make the right decision balancing the business needs and their own preferences. Most companies think their culture is great, however at Homeprotect, we have the proof to back this up. We have been recognised externally as a Great Place to Work for the last six consecutive years Sound good? Read on to find out more about joining our team Key Responsibilities We're hiring an experienced in house Talent Acquisition Partner on a fixed term contract (3-4 months) to deliver ambitious hiring plans across permanent and early careers roles, including leading our first Summer 2026 intern programme. We're looking for someone who is available to start within two weeks. You'll manage end to end recruitment for permanent hires via direct sourcing and agencies, and own the full attraction, selection and onboarding of interns - driving a fast, fair and compliant process aligned to Homeprotect values, legislative requirements and FCA expectations. We're looking for a highly motivated, commercially minded partner with excellent stakeholder skills who will bring in brilliant people, not just fill seats. Permanent hiring (end to end) Partner with hiring managers to define role requirements, success profiles, interview plans and selection assessments. Source proactively (LinkedIn Recruiter, talent pools, referrals, job boards) to reduce time to hire and cost to recruit, as well as engaging agencies on niche, hard to fill roles. Run structured selection process from advertising, screening and carrying out first stage interviews and assessments, ensuring that the short list candidates shared with hiring managers are of high calibre. Manage offers, negotiations and contracts; coordinate onboarding handovers with People and IT Operations. Maintain ATS hygiene and reporting (pipeline, time to hire, source effectiveness, DE&I metrics where lawful). Summer internship programme (end to end attraction, selection and onboarding) Attraction: Quickly establish the specific skills and experience required for the interns to be successful in each area and ensure adverts are targeted to attract high calibre candidates through university careers channels. Selection: Manage applications; screen and shortlist; design/run assessments and interview days; ensure constructive feedback is provided. Offers & compliance: Prepare offers; coordinate onboarding handovers with People and IT Operations and keep interns engaged prior to them joining. Onboarding: Build and run the intern onboarding schedule from both a soft skills and compliance perspective and support hiring managers to plan their technical onboarding. Assign buddies/mentors, act as a POC for their first few weeks, gather feedback and report outcomes. Compliance and process improvement Ensure compliance across all hiring: equal opportunities, right to work, UK GDPR/PECR; support SMCR touchpoints for certified roles (e.g., regulatory references via HR/Compliance). Promote employer brand and continuously improve candidate experience and hiring efficiency. Produce regular MI for stakeholders; recommend data led optimisations. Recruitment Projects As a member of the HR team, there may also be opportunities to contribute to broader recruitment and employer brand projects. We would love to hear from people with the following skills and experience for this role: 3+ years' in house recruiting experience in the UK, managing permanent hiring end to end; early careers/intern recruitment exposure a strong plus. Experience hiring in insurance/financial services or other regulated/volume environments and with a good understanding of Technology roles is highly desirable. Proficiency with ATS and LinkedIn Recruiter; comfortable covering volume and niche roles. Strong stakeholder management, structured interviewing, planning and reporting skills; clear written and verbal communication. Desire to hire highly talented candidates, but to ambitious timelines, not simply seek to fill roles as quickly as possible. Employer branding/content creation and inclusive hiring practices. Solid knowledge of UK hiring compliance (right to work, equal opportunities, UK GDPR); awareness of FCA Conduct Rules/SMCR considerations. We think we have a fantastic company culture and welcome new team members with open arms. We also offer a great range of benefits, including: A genuinely flexible approach to work. We are really supportive of you flexing your hours and location to help you keep everything in your life in balance. Opportunities to focus on your professional growth whether that's through training or other personal development opportunities - we want you to build your long term career with us. Discount of 50% and 15% for friends and family when you choose to take out a home insurance policy with us. An in house wellbeing programme including seminars and workshops from wellbeing coaches and professionals. Home working starter kit and money to spend on additional equipment you may need. Charitable giving scheme, so you can donate to our partner charity, or one of your choices. The opportunity to work alongside brilliant people, because this isn't something that every organisation can offer! On top of that, we also offer all the standard stuff, like: 25 days' holiday (plus bank holidays) and the ability to buy and sell >5 days annually. Private medical cover for all employees Life insurance Annual discretionary bonus scheme Pension contribution Local and national retail discounts Have we captured your imagination? If so, we'd love to hear from you! Unique As Standard We're proud to be an equal opportunity employer, and actively encourage applications from all backgrounds, as long as you meet the knowledge, skills and experience criteria for the role and have the right to work in the UK. We think everyone can excel in the right environment - no matter your gender, age, ethnicity, sexual orientation, religion, disabilities or beliefs. We believe in celebrating difference, and everything that makes both our customers and people unique, by creating an environment where everyone can thrive. We encourage you to let us know if you need any extra help with your application, or if you have any requirements at any stage of the recruitment journey. Equally, lots of our staff at Homeprotect work flexibly and in a variety of ways, whether that's different core hours or remote working. Please chat to us at your application or interview stage about the flexibility you need, as we're always happy to explore what's possible for the role. Your data will be maintained in line with our 'recruitment data privacy policy' found here.
JOB TITLE Head of Sourcing and Production ROLE TYPE Fixed Term Contract (Maternity Leave Cover, 12 months May 2026 to May 2027) DEPARTMENT Supply Chain REPORTING TO CEO LOCATION Fitzrovia, London SALARY Competitive COMPANY PROFILE Orlebar Brown (Chanel group) launched in March 2007 as a more tailored approach to men's beach and swim shorts. Based on the traditional pattern of a tailored pair of trousers for men, and with their distinctive side fasteners, they are not just a swim short; they are the original and best shorts you can swim in. Today, our collections are built into broader lifestyles imagined around Beach, Resort, Coast and Sport. We have multiple product releases, including capsules, new categories and services, over the calendar year to maintain excitement, and interest for our customers. Since 2007, we have built the brand to achieve our stated purpose which is - to encourage, excite and inspire everyone to 'Holiday Better'. This is our purpose and why we get out of bed every morning. The brand has rapidly gained global recognition and is sold through online, more than 30 O.B. stores, and the best retailers and hoteliers in the world. Our customer is truly international, so whether they are in St Barth's for Christmas with family, Miami for a wild Spring break, a conference in Dubai with a few days off, tacking a boat off the coast of St Tropez, volunteering to replant mangrove plantations in Puerto Rico, walking along a cliff top in Cornwall, or diving off one into a beautiful blue ocean then O.B. should be there to help you do it better. Our business is built on relationships with those customers, and we strive to maintain our relationship with them, wherever they might be, and provide world class service, when and where they want. It is also built on finding new customers to the brand by welcoming them to join the ever growing O.B. community. THE POSITION As the Head of Sourcing & Production, you will own the end to end supply chain journey - from SMS handover to on time delivery into the warehouse. This is a leadership role that ensures the brand meets seasonal launch deadlines, delivers impeccable product quality, and maintains a resilient and commercially agile sourcing and sustainable strategy. Reporting directly to the CEO, you will lead and empower the Production team while partnering closely with Design, Product Development, Merchandising, and Logistics to bring collections to life. GENERAL RESPONSIBILITIES Manage the sourcing and production process with a focus on driving quality margin and innovation. Support the business with creation of a successful sourcing strategy and supplier's portfolios. Closely collaborate and negotiate with factories (predominantly Portugal and Italy) to ensure OB has enough capacity with each supplier. Manage any counter sourcing and costing opportunities - collaborating closely with product development and design. Partner closely with design, development, merchandising, logistics to ensure a seamless handover of critical path & dates are met. Collaborate with Production & sustainability manager, review the production critical path dates collated from suppliers each season, in advance of final range review and any early buys needed are communicated to internal stakeholders. Review and analyse seasonal collection for margin and suggest if any improvements can be made on product not meeting target margin with internal stakeholders. Plan dates for forecasting and pre-booking key fabric and trims. Understand costs involved and ensure sign off when booking annual fabrics that all stakeholders understand fabric liability potential. Plan production dates with factories to achieve target delivery dates with the overarching aim of 95%+ production delivered on time. Additionally, aiming for 75% US sea shipment from Portugal & Italy. Support production team in resolution of any production issues, ensuring team is well equipped to deal with issues in a timely manner, as well as identify when to escalation to you if further support is needed. Ensure production admin (style set up, PO creation & closure) is created on time and be accountable for accuracy by carrying out checks with production & sustainability manager. Manage EU preferential origin by ensuring accuracy of data on ERP (Netsuite) is correct and ensuring seasonal checks are completed with Production & sustainability manager. Manage and update all commodity codes for product on ERP, and maintain a commodity code bible, adding any new HS codes & duty rates for regions required. Perform a check every season to ensure accuracy for finance team. Budgets - Review SMS, image rights and team travel budgets are within the company set spend. Ensure spend is analysed and correct. Supplier spend - review and analyse spend, checking if their has been volume or cash growth with suppliers . Sustainability - Oversee annual operational carbon footprint, working with 3rd party and internal stakeholders to manage the success of the project. Sustainability - Product carbon footprint, working closely with Production & sustainability manager and 3rd party to ensure product carbon footprint results are achieved within the launch time frame. Compliance - Lead on all compliance projects and ensure OB brand is protected. Collaborating internally with stakeholders to ensure success of project. Manage consumables by forecasting usage and placing top up orders to arrive on time. Collaborate with the creative team on branding project, managing new consumables supplier base and set up including sending of POs. Extender producer responsibility - gather and analyse data needed for EPR submission every 6 months. Exclusive projects - work closely with internal stakeholders to ensure critical path is achievable as well as costs and quantities for suppliers. Oversee Image rights renewals and ensure there is a robust calendar available of when renewals take place. Lead, train, coach, & inspire a team to deliver the purpose of the brand through sourcing and production excellence. CANDIDATE PROFILE Experience and competencies to carry out the responsibilities listed above. In particular the shared passion for the brand O .B aspires to be. Have a natural openness, honesty and enthusiasm about how you approach your work. Understand how to motivate your colleagues in a positive and forward looking way. Demonstrate brand thinking and be capable of dialogue to assist with how the brand is brought to life through development and production by the supplier base. Ability to work as a team member and have productive interactions within your team and your peers within the 'heads of' group in order to develop your business area, but also keen to take personal accountability for performance. You have well developed feedback skills. You will be able to present succinctly to all levels of the organisation including at Board level as needed. Demonstrable analytic and financial (including negotiation) skills required by the role. Ability to work across borders and cultures, having language skills would be an advantage. WHAT WE OFFER Being part of a diverse working environment of people who we learn from every day The chance to train and develop your skills in a fast-working environment Competitive benefits package: Physical wellbeing: Private medical insurance covering pre existing medical conditions and the ability to add family members, an online GP app with 24/7 appointments, available within 24 hours, and cycle scheme participation for tax exempt bike and/or accessories purchase. Financial wellbeing: Company pension scheme. Lifestyle: Orlebar Brown and CHANEL product discounts and employee only sales. Employee Recognition: Service award incentives, 1 week office closure in August to practice what we preach (paid leave and separate from 25 days annual leave plus UK public holidays). It's never just a job at Orlebar Brown. It's a way of life. We live and breathe our brand values - Tailored, Vibrant and Brave. Our team define who we are and how we get the job done. At Orlebar Brown, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Orlebar Brown. Direct applications only. Recruitment agencies - thanks for reading - but we've got this one covered!
Feb 28, 2026
Full time
JOB TITLE Head of Sourcing and Production ROLE TYPE Fixed Term Contract (Maternity Leave Cover, 12 months May 2026 to May 2027) DEPARTMENT Supply Chain REPORTING TO CEO LOCATION Fitzrovia, London SALARY Competitive COMPANY PROFILE Orlebar Brown (Chanel group) launched in March 2007 as a more tailored approach to men's beach and swim shorts. Based on the traditional pattern of a tailored pair of trousers for men, and with their distinctive side fasteners, they are not just a swim short; they are the original and best shorts you can swim in. Today, our collections are built into broader lifestyles imagined around Beach, Resort, Coast and Sport. We have multiple product releases, including capsules, new categories and services, over the calendar year to maintain excitement, and interest for our customers. Since 2007, we have built the brand to achieve our stated purpose which is - to encourage, excite and inspire everyone to 'Holiday Better'. This is our purpose and why we get out of bed every morning. The brand has rapidly gained global recognition and is sold through online, more than 30 O.B. stores, and the best retailers and hoteliers in the world. Our customer is truly international, so whether they are in St Barth's for Christmas with family, Miami for a wild Spring break, a conference in Dubai with a few days off, tacking a boat off the coast of St Tropez, volunteering to replant mangrove plantations in Puerto Rico, walking along a cliff top in Cornwall, or diving off one into a beautiful blue ocean then O.B. should be there to help you do it better. Our business is built on relationships with those customers, and we strive to maintain our relationship with them, wherever they might be, and provide world class service, when and where they want. It is also built on finding new customers to the brand by welcoming them to join the ever growing O.B. community. THE POSITION As the Head of Sourcing & Production, you will own the end to end supply chain journey - from SMS handover to on time delivery into the warehouse. This is a leadership role that ensures the brand meets seasonal launch deadlines, delivers impeccable product quality, and maintains a resilient and commercially agile sourcing and sustainable strategy. Reporting directly to the CEO, you will lead and empower the Production team while partnering closely with Design, Product Development, Merchandising, and Logistics to bring collections to life. GENERAL RESPONSIBILITIES Manage the sourcing and production process with a focus on driving quality margin and innovation. Support the business with creation of a successful sourcing strategy and supplier's portfolios. Closely collaborate and negotiate with factories (predominantly Portugal and Italy) to ensure OB has enough capacity with each supplier. Manage any counter sourcing and costing opportunities - collaborating closely with product development and design. Partner closely with design, development, merchandising, logistics to ensure a seamless handover of critical path & dates are met. Collaborate with Production & sustainability manager, review the production critical path dates collated from suppliers each season, in advance of final range review and any early buys needed are communicated to internal stakeholders. Review and analyse seasonal collection for margin and suggest if any improvements can be made on product not meeting target margin with internal stakeholders. Plan dates for forecasting and pre-booking key fabric and trims. Understand costs involved and ensure sign off when booking annual fabrics that all stakeholders understand fabric liability potential. Plan production dates with factories to achieve target delivery dates with the overarching aim of 95%+ production delivered on time. Additionally, aiming for 75% US sea shipment from Portugal & Italy. Support production team in resolution of any production issues, ensuring team is well equipped to deal with issues in a timely manner, as well as identify when to escalation to you if further support is needed. Ensure production admin (style set up, PO creation & closure) is created on time and be accountable for accuracy by carrying out checks with production & sustainability manager. Manage EU preferential origin by ensuring accuracy of data on ERP (Netsuite) is correct and ensuring seasonal checks are completed with Production & sustainability manager. Manage and update all commodity codes for product on ERP, and maintain a commodity code bible, adding any new HS codes & duty rates for regions required. Perform a check every season to ensure accuracy for finance team. Budgets - Review SMS, image rights and team travel budgets are within the company set spend. Ensure spend is analysed and correct. Supplier spend - review and analyse spend, checking if their has been volume or cash growth with suppliers . Sustainability - Oversee annual operational carbon footprint, working with 3rd party and internal stakeholders to manage the success of the project. Sustainability - Product carbon footprint, working closely with Production & sustainability manager and 3rd party to ensure product carbon footprint results are achieved within the launch time frame. Compliance - Lead on all compliance projects and ensure OB brand is protected. Collaborating internally with stakeholders to ensure success of project. Manage consumables by forecasting usage and placing top up orders to arrive on time. Collaborate with the creative team on branding project, managing new consumables supplier base and set up including sending of POs. Extender producer responsibility - gather and analyse data needed for EPR submission every 6 months. Exclusive projects - work closely with internal stakeholders to ensure critical path is achievable as well as costs and quantities for suppliers. Oversee Image rights renewals and ensure there is a robust calendar available of when renewals take place. Lead, train, coach, & inspire a team to deliver the purpose of the brand through sourcing and production excellence. CANDIDATE PROFILE Experience and competencies to carry out the responsibilities listed above. In particular the shared passion for the brand O .B aspires to be. Have a natural openness, honesty and enthusiasm about how you approach your work. Understand how to motivate your colleagues in a positive and forward looking way. Demonstrate brand thinking and be capable of dialogue to assist with how the brand is brought to life through development and production by the supplier base. Ability to work as a team member and have productive interactions within your team and your peers within the 'heads of' group in order to develop your business area, but also keen to take personal accountability for performance. You have well developed feedback skills. You will be able to present succinctly to all levels of the organisation including at Board level as needed. Demonstrable analytic and financial (including negotiation) skills required by the role. Ability to work across borders and cultures, having language skills would be an advantage. WHAT WE OFFER Being part of a diverse working environment of people who we learn from every day The chance to train and develop your skills in a fast-working environment Competitive benefits package: Physical wellbeing: Private medical insurance covering pre existing medical conditions and the ability to add family members, an online GP app with 24/7 appointments, available within 24 hours, and cycle scheme participation for tax exempt bike and/or accessories purchase. Financial wellbeing: Company pension scheme. Lifestyle: Orlebar Brown and CHANEL product discounts and employee only sales. Employee Recognition: Service award incentives, 1 week office closure in August to practice what we preach (paid leave and separate from 25 days annual leave plus UK public holidays). It's never just a job at Orlebar Brown. It's a way of life. We live and breathe our brand values - Tailored, Vibrant and Brave. Our team define who we are and how we get the job done. At Orlebar Brown, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Orlebar Brown. Direct applications only. Recruitment agencies - thanks for reading - but we've got this one covered!
Job Title: Commercial Fit-out Surveyor / Estimator Location: IFSE Head Office, 14 Progress Business Park, Croydon, CR0 4XD Salary : Competitive Job type: Full time, Permanent Due to a high level of inbound enquiries and upcoming projects, we're looking to add a commercial fit-out surveyor/estimator to add to our projects team. Ifse design, build and fit-out award-winning restaurants and commercial kitchen facilities for companies across the UK, including business and industry staff catering, retail high street brands, education and more. From a single piece of equipment to a full turn-key package, we treat every project with exactly the same care and efficiency, creating great results for our customers, our partners and our team. We've designed spaces for British Airways, SKY, Netflix, London South Bank University, Anglia Ruskin University, Willams F1, Bank of England and many more. About The Role: The company undertakes restaurant design and build contracts from concept to completion and the surveyor/estimator will be responsible for creating the scope of work and estimate for the finishes and M&E elements of the projects, to include: - Site safety and prelims - Demolitions - Partitions - Joinery - Wall Finishes - Floor Finishes - Ceilings - Electrical Work - Lighting - HVAC - Plumbing Works - Site supervision - Any other fit-out related work (catering equipment is estimated by separate estimating team). The role will involve working with the sales team to review/survey potential projects to create a priced scope of works, either from a full site survey or from drawings and photographs. The candidate will report to IFSE Projects Director and will also assist the 6-strong team of project managers with co-ordination and advice on the building works/fitout elements of the projects, to include research and sourcing of relevant materials. ifse have several teams of builders and establishing a good rapport with these teams is essential. General building works are priced by IFSE and allocated to relevant build team with agreement established on the order value to the builders and other sub-contractors. Orders are either based on estimation by IFSE or specific prices obtained by the estimator from sub-contractors for more specialist works. IFSE are looking for the successful candidate to create a systemised process for pricing of works and management of costings. Experience or research to enable the Introduction of a specialised IT programme is required for this role. The cost breakdown for the client presentation will be prepared in a detailed and professional manner. The candidate will also collaborate closely with the team to co-ordinate and assist with the programming/scheduling of elements of the project to ensure a successful contract delivery. The role will also provide support to our Compliance team who are responsible for the compliance and co-ordination of H&S documentation and site safety. Ability to understand technical drawings for all elements of the project is essential and co-ordination with the IFSE design team on finishes details will be required. What we're looking for: Essential: Right to work in the UK Several years experience in commercial building works/fitout. High level of practical and technical experience gained on-site. Experience with building control Detail-focused Individual Excellent customer focus and interpersonal skills Enjoy working within a busy team environment Excellent computer literacy A full driving licence Flexible 'can do' attitude Local to Croydon area (1-hour commutable distance) What you'll receive: Use of a company car (details to be agreed) Discretionary annual bonus which will be tax-free (up to £3.6k) related to the success of the company for the year You'll be part of a forward-thinking, design orientated Employee Ownership Trust company Additional training and career progression Private Health Care (after 20 weeks service) Generous Company Pension (4% company contribution) Life cover amounting to 4x salary (after 20 weeks service) Paid annual leave: 25 days + public holidays. Following the third year of service, leave increases by one day per year, up to a maximum of 30 days annual leave. Bank holidays are paid in additional to the above annual leave Additional Information: Work schedule of 9am to 5.30pm, Monday to Friday, with on-site parking available and the IFSE offices are within a 5 minute walk of the Waddon Marsh tram stop. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Property Surveyor, Building Estimator, Project Manager, Construction Fit Out Project Manager, Construction Fit Out Surveyor, Construction Surveyor, Construction Project Manager may also be considered for this role.
Feb 28, 2026
Full time
Job Title: Commercial Fit-out Surveyor / Estimator Location: IFSE Head Office, 14 Progress Business Park, Croydon, CR0 4XD Salary : Competitive Job type: Full time, Permanent Due to a high level of inbound enquiries and upcoming projects, we're looking to add a commercial fit-out surveyor/estimator to add to our projects team. Ifse design, build and fit-out award-winning restaurants and commercial kitchen facilities for companies across the UK, including business and industry staff catering, retail high street brands, education and more. From a single piece of equipment to a full turn-key package, we treat every project with exactly the same care and efficiency, creating great results for our customers, our partners and our team. We've designed spaces for British Airways, SKY, Netflix, London South Bank University, Anglia Ruskin University, Willams F1, Bank of England and many more. About The Role: The company undertakes restaurant design and build contracts from concept to completion and the surveyor/estimator will be responsible for creating the scope of work and estimate for the finishes and M&E elements of the projects, to include: - Site safety and prelims - Demolitions - Partitions - Joinery - Wall Finishes - Floor Finishes - Ceilings - Electrical Work - Lighting - HVAC - Plumbing Works - Site supervision - Any other fit-out related work (catering equipment is estimated by separate estimating team). The role will involve working with the sales team to review/survey potential projects to create a priced scope of works, either from a full site survey or from drawings and photographs. The candidate will report to IFSE Projects Director and will also assist the 6-strong team of project managers with co-ordination and advice on the building works/fitout elements of the projects, to include research and sourcing of relevant materials. ifse have several teams of builders and establishing a good rapport with these teams is essential. General building works are priced by IFSE and allocated to relevant build team with agreement established on the order value to the builders and other sub-contractors. Orders are either based on estimation by IFSE or specific prices obtained by the estimator from sub-contractors for more specialist works. IFSE are looking for the successful candidate to create a systemised process for pricing of works and management of costings. Experience or research to enable the Introduction of a specialised IT programme is required for this role. The cost breakdown for the client presentation will be prepared in a detailed and professional manner. The candidate will also collaborate closely with the team to co-ordinate and assist with the programming/scheduling of elements of the project to ensure a successful contract delivery. The role will also provide support to our Compliance team who are responsible for the compliance and co-ordination of H&S documentation and site safety. Ability to understand technical drawings for all elements of the project is essential and co-ordination with the IFSE design team on finishes details will be required. What we're looking for: Essential: Right to work in the UK Several years experience in commercial building works/fitout. High level of practical and technical experience gained on-site. Experience with building control Detail-focused Individual Excellent customer focus and interpersonal skills Enjoy working within a busy team environment Excellent computer literacy A full driving licence Flexible 'can do' attitude Local to Croydon area (1-hour commutable distance) What you'll receive: Use of a company car (details to be agreed) Discretionary annual bonus which will be tax-free (up to £3.6k) related to the success of the company for the year You'll be part of a forward-thinking, design orientated Employee Ownership Trust company Additional training and career progression Private Health Care (after 20 weeks service) Generous Company Pension (4% company contribution) Life cover amounting to 4x salary (after 20 weeks service) Paid annual leave: 25 days + public holidays. Following the third year of service, leave increases by one day per year, up to a maximum of 30 days annual leave. Bank holidays are paid in additional to the above annual leave Additional Information: Work schedule of 9am to 5.30pm, Monday to Friday, with on-site parking available and the IFSE offices are within a 5 minute walk of the Waddon Marsh tram stop. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Property Surveyor, Building Estimator, Project Manager, Construction Fit Out Project Manager, Construction Fit Out Surveyor, Construction Surveyor, Construction Project Manager may also be considered for this role.
Overview As a Customer Operations Manager, you will be the primary operational point of contact for assigned customers, ensuring they receive seamless, high-quality service. Your role focuses on managing customer accounts, supporting their success with RiskProof, and acting as a bridge between customers and internal teams-including Safety Partners, Commercial, and Service Delivery. This role is customer-first and operationally driven, ensuring clarity, consistency, and proactive engagement at every stage of the customer journey. You will help customers understand and maximise the value of our services, resolve operational issues efficiently, and provide actionable feedback to internal teams to improve service delivery. Key responsibilities Act as the dedicated proactive operational contact for assigned customers, managing post-Onboarding support and day-to-day queries. Work closely with Safety Partners and the Commercial team to ensure customers understand their services and available solutions. Monitor customer engagement, service delivery, and satisfaction metrics to proactively address issues and enhance the customer experience. Oversee onboarding handoffs from Service Delivery, ensuring customers are set up for success and understand their care plans. Maintain accurate and up-to-date customer information in CRM systems (e.g., HubSpot) and ensure workflows are followed correctly. Identify operational issues and coordinate resolution across internal teams to protect the customer experience. Provide regular updates and insights to Safety Partners and Commercial teams to support risk advice, product adoption, and account growth. Manage CSAT and NPS surveys for assigned customers, analyse results, and work with teams to implement improvements. Proactively communicate to customers their specific service plan (includes audits, fire, RiskProof schedules etc.). Oversee complaints and ensure they are being dealt with in service levels and the customer has been responded to promptly. Advocate for customers internally, sharing insights that inform service improvements and operational best practices. Debt discussions and credit investigations Managing Application Required skills and qualifications Proven experience in customer-facing, operational roles (e.g., account management, customer success, or project coordination). Strong interpersonal and communication skills, with the ability to interact effectively with customers and internal teams. Highly organised, with the ability to manage multiple customers, projects, and priorities in a fast-paced environment. Problem-solving mindset and ability to resolve complex operational issues while maintaining a customer-first approach. Comfortable coordinating across multiple teams to ensure a seamless customer experience. Experience working with CRM systems (HubSpot preferred) and SaaS platforms. Ability to interpret and act on customer satisfaction metrics (CSAT, NPS). Tech-savvy, adaptable, and capable of learning new tools quickly. Flexible and responsive to customer needs, including supporting global accounts where necessary. Passionate about delivering excellence and ensuring customers get maximum value from our services About Us Shield Safety is one of the UK's leading Environmental Health consultancies. For over 20 years, we've helped businesses meet regulatory requirements, reduce risk, and protect people. As a software-enabled services business, we combine expert consultancy with our award-winning digital platform, RiskProof, giving organisations a smarter, more practical way to manage their Health and Safety, Food Safety, and Fire Safety compliance. We work with businesses across hospitality, retail, leisure, and beyond. Our solutions are built for real-world environments where consistency, clarity, and accountability matter. By combining deep technical expertise with intuitive technology, we help teams move from reactive compliance to confident, proactive safety management. We're trusted by thousands of businesses, from independent operators to brands like Tesco, ASDA, YO! Sushi, Radisson Hotels, and KFC, with a 90% client retention rate. We're also proud to be the first certification body for Safe to Trade, raising food hygiene and allergen management standards. At Shield Safety, we focus on meaningful work that makes Every Day Safer. Our Values We take great pride in what we do, the service we deliver, and the culture we've built. Our values guide how we work every day, and they matter to us. Driving all of this are the values we live and breathe every day: Be the best you Add value. Love what you do Work together to deliver and have fun Aim high and don't be afraid to fail Respect your colleagues, your work and our customers We're committed to building a team of people who share these principles and bring them to life in how they collaborate, challenge themselves, and support one another. What We Offer At Shield Safety, we combine passion with a relaxed, fun workplace. We believe people do their best work in an environment that's supportive, flexible, and welcoming-where you can bring your whole self to work. Our office culture is friendly and inclusive, complete with hybrid working options and office dogs to keep things lively. We thrive in a fast-paced, collaborative environment and support every team member with tailored training, growth opportunities, and skill development. We look after our people because they're at the heart of everything we do. If you're ambitious, enjoy working with like-minded colleagues, and appreciate a workplace that's both focused and fun, you'll fit right in. We've worked closely as a team to come up with a benefits package with something for everyone. Some of our benefits include: •Competitive base salary •25 days' holiday plus bank holidays (with the option to purchase an extra 5 days) •Birthdays off •Flexible working options including flexi-time and remote working •Employee Assistance Programme & Wellbeing App •Generous, enhanced Maternity Leave and Paternity Leave •Monthly one-to-ones with your Manager to ensure you have all the support you need •Health Cash Plan (to claim back the cost of various private healthcare/dental/holistic treatments) •Clear progression opportunities •We also support training & development for all colleagues Equality, Diversity & Inclusion We are proud to have a diverse workforce and we are committed to ensuring equality and inclusion at all levels within the business. It is imperative that we have a mix of talents, skills and experience within our teams and actively encourage diversity in order to meet these requirements. We value the diversified opinions when we make key decisions, generate new ideas or come up with solutions to challenges. We know that this is the best way to support our clients, and we feel that our workplace should mirror the demographic make-up of the population and of our client base. As Shield Safety company continues to grow and expand, we welcome applications from everyone interested in joining our team, including applicants within underrepresented groups. Our recruitment process is being continually refined and evolved to ensure that all applicants are screened fairly and without discrimination.
Feb 28, 2026
Full time
Overview As a Customer Operations Manager, you will be the primary operational point of contact for assigned customers, ensuring they receive seamless, high-quality service. Your role focuses on managing customer accounts, supporting their success with RiskProof, and acting as a bridge between customers and internal teams-including Safety Partners, Commercial, and Service Delivery. This role is customer-first and operationally driven, ensuring clarity, consistency, and proactive engagement at every stage of the customer journey. You will help customers understand and maximise the value of our services, resolve operational issues efficiently, and provide actionable feedback to internal teams to improve service delivery. Key responsibilities Act as the dedicated proactive operational contact for assigned customers, managing post-Onboarding support and day-to-day queries. Work closely with Safety Partners and the Commercial team to ensure customers understand their services and available solutions. Monitor customer engagement, service delivery, and satisfaction metrics to proactively address issues and enhance the customer experience. Oversee onboarding handoffs from Service Delivery, ensuring customers are set up for success and understand their care plans. Maintain accurate and up-to-date customer information in CRM systems (e.g., HubSpot) and ensure workflows are followed correctly. Identify operational issues and coordinate resolution across internal teams to protect the customer experience. Provide regular updates and insights to Safety Partners and Commercial teams to support risk advice, product adoption, and account growth. Manage CSAT and NPS surveys for assigned customers, analyse results, and work with teams to implement improvements. Proactively communicate to customers their specific service plan (includes audits, fire, RiskProof schedules etc.). Oversee complaints and ensure they are being dealt with in service levels and the customer has been responded to promptly. Advocate for customers internally, sharing insights that inform service improvements and operational best practices. Debt discussions and credit investigations Managing Application Required skills and qualifications Proven experience in customer-facing, operational roles (e.g., account management, customer success, or project coordination). Strong interpersonal and communication skills, with the ability to interact effectively with customers and internal teams. Highly organised, with the ability to manage multiple customers, projects, and priorities in a fast-paced environment. Problem-solving mindset and ability to resolve complex operational issues while maintaining a customer-first approach. Comfortable coordinating across multiple teams to ensure a seamless customer experience. Experience working with CRM systems (HubSpot preferred) and SaaS platforms. Ability to interpret and act on customer satisfaction metrics (CSAT, NPS). Tech-savvy, adaptable, and capable of learning new tools quickly. Flexible and responsive to customer needs, including supporting global accounts where necessary. Passionate about delivering excellence and ensuring customers get maximum value from our services About Us Shield Safety is one of the UK's leading Environmental Health consultancies. For over 20 years, we've helped businesses meet regulatory requirements, reduce risk, and protect people. As a software-enabled services business, we combine expert consultancy with our award-winning digital platform, RiskProof, giving organisations a smarter, more practical way to manage their Health and Safety, Food Safety, and Fire Safety compliance. We work with businesses across hospitality, retail, leisure, and beyond. Our solutions are built for real-world environments where consistency, clarity, and accountability matter. By combining deep technical expertise with intuitive technology, we help teams move from reactive compliance to confident, proactive safety management. We're trusted by thousands of businesses, from independent operators to brands like Tesco, ASDA, YO! Sushi, Radisson Hotels, and KFC, with a 90% client retention rate. We're also proud to be the first certification body for Safe to Trade, raising food hygiene and allergen management standards. At Shield Safety, we focus on meaningful work that makes Every Day Safer. Our Values We take great pride in what we do, the service we deliver, and the culture we've built. Our values guide how we work every day, and they matter to us. Driving all of this are the values we live and breathe every day: Be the best you Add value. Love what you do Work together to deliver and have fun Aim high and don't be afraid to fail Respect your colleagues, your work and our customers We're committed to building a team of people who share these principles and bring them to life in how they collaborate, challenge themselves, and support one another. What We Offer At Shield Safety, we combine passion with a relaxed, fun workplace. We believe people do their best work in an environment that's supportive, flexible, and welcoming-where you can bring your whole self to work. Our office culture is friendly and inclusive, complete with hybrid working options and office dogs to keep things lively. We thrive in a fast-paced, collaborative environment and support every team member with tailored training, growth opportunities, and skill development. We look after our people because they're at the heart of everything we do. If you're ambitious, enjoy working with like-minded colleagues, and appreciate a workplace that's both focused and fun, you'll fit right in. We've worked closely as a team to come up with a benefits package with something for everyone. Some of our benefits include: •Competitive base salary •25 days' holiday plus bank holidays (with the option to purchase an extra 5 days) •Birthdays off •Flexible working options including flexi-time and remote working •Employee Assistance Programme & Wellbeing App •Generous, enhanced Maternity Leave and Paternity Leave •Monthly one-to-ones with your Manager to ensure you have all the support you need •Health Cash Plan (to claim back the cost of various private healthcare/dental/holistic treatments) •Clear progression opportunities •We also support training & development for all colleagues Equality, Diversity & Inclusion We are proud to have a diverse workforce and we are committed to ensuring equality and inclusion at all levels within the business. It is imperative that we have a mix of talents, skills and experience within our teams and actively encourage diversity in order to meet these requirements. We value the diversified opinions when we make key decisions, generate new ideas or come up with solutions to challenges. We know that this is the best way to support our clients, and we feel that our workplace should mirror the demographic make-up of the population and of our client base. As Shield Safety company continues to grow and expand, we welcome applications from everyone interested in joining our team, including applicants within underrepresented groups. Our recruitment process is being continually refined and evolved to ensure that all applicants are screened fairly and without discrimination.
Job Summary What It's Like to Work Here At IWM, we're driven by a shared purpose: helping people understand conflict and how it shapes the world we live in. Our collections- physical, digital and multimedia- are central to that mission. As part of Collections Care, you'll join a team of highly skilled specialists who are committed to innovation, collaboration and high quality service delivery. Visual Resources sits at the heart of this work. Whether capturing new photography for displays and publications, digitising fragile and unique collection items, or producing film and imagery for public events, your team plays a key role in ensuring IWM's stories reach global audiences in ways that are accurate, engaging and enduring. If you thrive in a dynamic environment, enjoy leading experts, and want to shape the future of digital access and preservation at one of the world's leading museums of conflict, you will feel at home here. Why This Role Matters The Head of Visual Resources leads one of IWM's most impactful, customer facing departments. Your work directly supports museum wide: Public programming Commercial and marketing activity Collections access and preservation Learning and engagement Digital futures and long term sustainability You will shape and deliver the Digital Futures Strategy, manage complex multiyear programmes, and guide the museum's approach to digital asset standards, collections digitisation and multimedia production. Your leadership will help ensure that IWM's collections, from photographs and film to time based media, remain accessible and preserved for generations to come. What You'll Be Doing In this role, you'll provide strategic leadership across Visual Resources and ensure high quality delivery of multimedia, digitisation and imaging services across the museum. You'll lead the development and implementation of the Digital Futures Strategy, guide complex multiyear programmes, and advise senior colleagues on decisions that impact digital access and preservation. You'll oversee budgets, manage procurement and external suppliers, and ensure that work is delivered efficiently, safely and in line with IWM standards. Working closely with specialist managers and team leaders, you'll build capability within the department, support professional development, and maintain the equipment and systems needed for high quality production. Day to day, you'll be responsible for delivering museum wide services including marketing and event photography, collections photography, digitisation of still and time based media, and the creation of facsimiles where required. You'll also produce reports, KPIs and business cases, and help embed a culture of continuous improvement across the team What We're Looking For We'd love to hear from you if you have: A degree in a relevant discipline. Experience managing cost, time and quality for a specialist, customer facing team, including contracts, fee paid staff and external partners (budgets typically around £250k). Experience managing and motivating a specialist team. Experience delivering best practice in digitisation or related access/preservation programmes. A Project or Programme Management qualification with evidence of practical use. Excellent written and verbal communication skills, with the ability to explain complex issues to senior stakeholders. Strong analytical and creative problem solving skills. Demonstrable leadership skills, including strategic planning and managing managers. Experience using Collections Management Systems (e.g., Axiell) and integrated DAMS. How You'll Work You'll work closely with colleagues across Collections Care, Curatorial, Digital, Public Engagement and Commercial teams. You'll influence the museum's strategic direction on digital access, preservation and multimedia standards, and ensure your team provides a consistent, responsive, high quality service across all IWM sites. What Success Looks Like In your first 6-12 months, success will look like: A clear, confident leadership presence across departments. Delivery of key milestones in the Digital Futures Strategy. Strong working relationships with senior leaders, specialists and external partners. Improved efficiency, consistency and quality across digitisation and imaging workflows. A motivated and supported Visual Resources team delivering excellent service. Application closing date: March 23rd 2026, 9:00 AM. Interview Details: Interviews for this post are planned for the week commencing 30/3/26 and 6/4/26. Benefits: The benefits listed below are discretionary and IWM reserves the right, with due notice, to vary or withdraw them at any time. All such benefits apply during the course of your employment only. Annual Leave: You'll have 25 days of annual leave, with public holidays on top. After 3 years, this increases to 27 days and after 5 years, you'll get 30 days Company Group Pension Plan: Our commitment to your financial well-being includes competitive employer contributions to your pension starting at 7% to a maximum of 12%. Enhanced Maternity and Paternity Benefits: Celebrate life's milestones with confidence, knowing that our policies support growing families. IWM4me: Tailor your benefits to your unique needs through IWM4me. Access health, protection, and lifestyle benefits at corporate rates, ensuring your holistic well-being. Free Sanitary Products: We prioritise your comfort by providing free sanitary products across all our sites. Retail Discounts: 25% off IWM Cafes, 20% discount in on-site shops, Benefits hub offering retail discounts to several high street shops (via our EAP provider) and MyActive discounts for health and wellbeing based retail discounts (via IWM4me) Free Entry to IWM Air Shows: Witness the thrill of vintage aircraft at our air shows. Free Entry to Partner Museums & Galleries: Immerse yourself in art, history, and culture through our reciprocal arrangements with other institutions. In-House Training Programmes: Fuel your intellectual curiosity and professional growth through our comprehensive training initiatives. Season Ticket Loan Scheme: Simplify your daily commute with our interest-free loan program. Cycle 2 Work & Cycle Hire: Promote well-being and environmental consciousness by cycling to work. Eye Tests: Money back up to £80 for an eye test and a new pair of glasses. Employee Assistance Programme: Access confidential support for personal or work-related challenges. Benenden Healthcare & Dental Insurance: Prioritise your health with access to quality healthcare services (subject to terms and conditions). Civil Service Sports Club Membership: Opportunity to join and enjoy additional discounts and perks as part of a vibrant community. Staff Events and Networks: Join fellow colleagues in social gatherings and events, fostering camaraderie and shared experiences. and more! Ready to embark on this exciting journey with us? Apply now and become part of IWM! Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This role is subject to: A basic check, which shows unspent convictions and conditional cautions. Equal Opportunities and Flexible Working IWM is committed to a policy of Equal Opportunities. We miss out when people feel IWM isn't for them, and are committed to removing and reducing barriers to make IWM open to everyone. Our Access and Inclusion strategy has been developed to promote openness, equal opportunities to access, inclusivity and encourage diversity in everything that we do, from employment practices, the services we provide to our visitors to the facilities we make available to public. At IWM we seek to address the need for greater diversity within our workforce as well as the wider museum and heritage sector. In all our practices we embrace diversity and promote equality of opportunity and we welcome applications from suitable candidates of all backgrounds. We value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruitment contact, as we are open to discussing agile working opportunities during the hiring process.
Feb 28, 2026
Full time
Job Summary What It's Like to Work Here At IWM, we're driven by a shared purpose: helping people understand conflict and how it shapes the world we live in. Our collections- physical, digital and multimedia- are central to that mission. As part of Collections Care, you'll join a team of highly skilled specialists who are committed to innovation, collaboration and high quality service delivery. Visual Resources sits at the heart of this work. Whether capturing new photography for displays and publications, digitising fragile and unique collection items, or producing film and imagery for public events, your team plays a key role in ensuring IWM's stories reach global audiences in ways that are accurate, engaging and enduring. If you thrive in a dynamic environment, enjoy leading experts, and want to shape the future of digital access and preservation at one of the world's leading museums of conflict, you will feel at home here. Why This Role Matters The Head of Visual Resources leads one of IWM's most impactful, customer facing departments. Your work directly supports museum wide: Public programming Commercial and marketing activity Collections access and preservation Learning and engagement Digital futures and long term sustainability You will shape and deliver the Digital Futures Strategy, manage complex multiyear programmes, and guide the museum's approach to digital asset standards, collections digitisation and multimedia production. Your leadership will help ensure that IWM's collections, from photographs and film to time based media, remain accessible and preserved for generations to come. What You'll Be Doing In this role, you'll provide strategic leadership across Visual Resources and ensure high quality delivery of multimedia, digitisation and imaging services across the museum. You'll lead the development and implementation of the Digital Futures Strategy, guide complex multiyear programmes, and advise senior colleagues on decisions that impact digital access and preservation. You'll oversee budgets, manage procurement and external suppliers, and ensure that work is delivered efficiently, safely and in line with IWM standards. Working closely with specialist managers and team leaders, you'll build capability within the department, support professional development, and maintain the equipment and systems needed for high quality production. Day to day, you'll be responsible for delivering museum wide services including marketing and event photography, collections photography, digitisation of still and time based media, and the creation of facsimiles where required. You'll also produce reports, KPIs and business cases, and help embed a culture of continuous improvement across the team What We're Looking For We'd love to hear from you if you have: A degree in a relevant discipline. Experience managing cost, time and quality for a specialist, customer facing team, including contracts, fee paid staff and external partners (budgets typically around £250k). Experience managing and motivating a specialist team. Experience delivering best practice in digitisation or related access/preservation programmes. A Project or Programme Management qualification with evidence of practical use. Excellent written and verbal communication skills, with the ability to explain complex issues to senior stakeholders. Strong analytical and creative problem solving skills. Demonstrable leadership skills, including strategic planning and managing managers. Experience using Collections Management Systems (e.g., Axiell) and integrated DAMS. How You'll Work You'll work closely with colleagues across Collections Care, Curatorial, Digital, Public Engagement and Commercial teams. You'll influence the museum's strategic direction on digital access, preservation and multimedia standards, and ensure your team provides a consistent, responsive, high quality service across all IWM sites. What Success Looks Like In your first 6-12 months, success will look like: A clear, confident leadership presence across departments. Delivery of key milestones in the Digital Futures Strategy. Strong working relationships with senior leaders, specialists and external partners. Improved efficiency, consistency and quality across digitisation and imaging workflows. A motivated and supported Visual Resources team delivering excellent service. Application closing date: March 23rd 2026, 9:00 AM. Interview Details: Interviews for this post are planned for the week commencing 30/3/26 and 6/4/26. Benefits: The benefits listed below are discretionary and IWM reserves the right, with due notice, to vary or withdraw them at any time. All such benefits apply during the course of your employment only. Annual Leave: You'll have 25 days of annual leave, with public holidays on top. After 3 years, this increases to 27 days and after 5 years, you'll get 30 days Company Group Pension Plan: Our commitment to your financial well-being includes competitive employer contributions to your pension starting at 7% to a maximum of 12%. Enhanced Maternity and Paternity Benefits: Celebrate life's milestones with confidence, knowing that our policies support growing families. IWM4me: Tailor your benefits to your unique needs through IWM4me. Access health, protection, and lifestyle benefits at corporate rates, ensuring your holistic well-being. Free Sanitary Products: We prioritise your comfort by providing free sanitary products across all our sites. Retail Discounts: 25% off IWM Cafes, 20% discount in on-site shops, Benefits hub offering retail discounts to several high street shops (via our EAP provider) and MyActive discounts for health and wellbeing based retail discounts (via IWM4me) Free Entry to IWM Air Shows: Witness the thrill of vintage aircraft at our air shows. Free Entry to Partner Museums & Galleries: Immerse yourself in art, history, and culture through our reciprocal arrangements with other institutions. In-House Training Programmes: Fuel your intellectual curiosity and professional growth through our comprehensive training initiatives. Season Ticket Loan Scheme: Simplify your daily commute with our interest-free loan program. Cycle 2 Work & Cycle Hire: Promote well-being and environmental consciousness by cycling to work. Eye Tests: Money back up to £80 for an eye test and a new pair of glasses. Employee Assistance Programme: Access confidential support for personal or work-related challenges. Benenden Healthcare & Dental Insurance: Prioritise your health with access to quality healthcare services (subject to terms and conditions). Civil Service Sports Club Membership: Opportunity to join and enjoy additional discounts and perks as part of a vibrant community. Staff Events and Networks: Join fellow colleagues in social gatherings and events, fostering camaraderie and shared experiences. and more! Ready to embark on this exciting journey with us? Apply now and become part of IWM! Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This role is subject to: A basic check, which shows unspent convictions and conditional cautions. Equal Opportunities and Flexible Working IWM is committed to a policy of Equal Opportunities. We miss out when people feel IWM isn't for them, and are committed to removing and reducing barriers to make IWM open to everyone. Our Access and Inclusion strategy has been developed to promote openness, equal opportunities to access, inclusivity and encourage diversity in everything that we do, from employment practices, the services we provide to our visitors to the facilities we make available to public. At IWM we seek to address the need for greater diversity within our workforce as well as the wider museum and heritage sector. In all our practices we embrace diversity and promote equality of opportunity and we welcome applications from suitable candidates of all backgrounds. We value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruitment contact, as we are open to discussing agile working opportunities during the hiring process.
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our clients' challenges of today and tomorrow, informed and validated by science and data, superpowered by creativity and design, all underpinned by purpose driven technology. Join our Data & AI Strategy team and be part of the future of AI consulting. We are not just advising clients; we're actively disrupting traditional consulting models by embedding AI into every aspect of how we work. We're looking for changemakers with recent, hands on experience in AI development - people who understand the technology and can connect it to the bigger picture. You'll help our clients build, scale and embed AI capabilities across their organisations, driving transformation from strategy through to execution. YOUR ROLE This role sits at the intersection of strategy, innovation and delivery, perfect for someone who thrives on solving complex problems. From Agentic AI in risk governance to AI sovereignty in enterprise architecture and enabling the AI empowered workforce of tomorrow, you'll be working at the cutting edge of what's next. We DESIGN next generation data, analytics and AI platforms - you will lead the architecture and development of scalable, secure and cost efficient platforms that power both operational and analytical workloads, leveraging leading cloud technologies (AWS, GCP, Azure). We ENABLE hybrid cloud transformation - you will implement modern hybrid data architectures (e.g. Snowflake, Redshift, BigQuery) and drive the migration of legacy systems to cloud native solutions that unlock agility and performance. We INNOVATE with AI driven data solutions - you will create proof of concepts and minimum viable products for advanced analytics and AI platforms, ensuring they align with enterprise objectives and deliver measurable business value. We AUTOMATE for speed and reliability - you will build and streamline data pipelines, infrastructure provisioning, and deployments using DevOps practices, CI/CD, and Infrastructure as Code tools (Terraform, CloudFormation). We ADVISE on enterprise data strategy - you will shape the vision for enterprise data platforms, develop architecture blueprints, roadmaps, and communication plans that engage stakeholders and drive adoption. We DELIVER impact through design excellence - you will champion user centric design and storytelling to create compelling data platform solutions. By applying industry frameworks (TOGAF, DAMA) and best practices, you ensure consistency, compliance, and scalability. We SUPERCHARGE delivery - we leverage the power of AI to accelerate delivery and drive innovation for our clients and our business. You will be encouraged to experiment with new AI and automation technologies to build proof of concepts, augment research and automate tasks. As part of your role alongside client work you will have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - campaign development, internal think tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - training to support your career development and the skills demand within the company, certifications, etc. You will join a rapidly growing team of data, analytics and AI architects and engineers, united by a shared mission: to design and deliver next generation data platforms that power business transformation. We build end to end capabilities that align seamlessly with enterprise strategic objectives, enabling organisations to unlock the full potential of their data. We are looking for exceptional Data Platform Architecture & Engineering Consultants to lead the design, implementation and optimisation of modern, enterprise grade data platforms. In this role, you will bring deep expertise in cloud native architectures, data engineering, and DevOps practices to help organisations accelerate innovation and achieve data driven success. YOUR PROFILE As a member of the Data & AI Strategy Team you'll be part of the future of AI consulting. We look for individuals who align with our core values, are creative problem solvers and have a genuine interest in AI and emerging technologies. You'll be passionate about helping organisations unlock the potential of AI, not just through technical delivery but by driving strategic change. Below are some of the key skills and experiences we look for in candidates. We don't expect you to hit every point - we want to build a team that has diverse backgrounds, perspectives and strengths. Key Skills Growth mindset and curiosity - you're always learning, experimenting with new technologies, and pushing the boundaries of what's possible. Strategic thinking - you have strong problem solving and analytical skills, with the ability to structure complex challenges and develop clear, actionable recommendations. Excellent communication and collaboration skills - you're confident engaging with stakeholders at all levels, translating complex ideas into clear, compelling narratives. Strong understanding of data and AI technologies - whether through hands on development or strategic project exposure, you can confidently engage with AI concepts and tools. Strategic Leadership in Data, Analytics & AI Architecture - proven experience shaping end to end solutions that enable AI/ML workloads and drive optimisation through automation. Strong Industry Expertise - 10+ years in data technologies and architecture, with strong consulting experience. Cloud Data Platforms - 6+ years designing, implementing and managing cloud based architectures such as AWS, Azure or GCP, and hands on experience with modern data solutions like Snowflake, Databricks, BigQuery, Synapse or others. Certifications & Technical Depth - at least 3 intermediate level cloud certifications and expertise in cloud native AI data architectures. Infrastructure & Automation - proficiency in Infrastructure as Code (Terraform, ARM Templates, Google Deployment Manager) and DevOps practices, and familiarity with networking, security and identity management for AI use cases. Modern Data Patterns - solid understanding of ETL/ELT processes and modern architecture patterns such as Data Mesh and Data Fabric. Migration & Transformation - experience migrating legacy systems to cloud native data stores. Consulting & Commercial Acumen - strong background in advisory roles, project scoping, budgeting and managing complex stakeholder relationships. SC Cleared / Eligible. Technology & Consulting Experience Strategic Leadership in Data, Analytics & AI Architecture - proven experience shaping end to end solutions that enable AI/ML workloads and drive optimisation through automation. Strong Industry Expertise - 10+ years in data technologies and architecture, with strong consulting experience. Cloud Data Platforms - 6+ years designing, implementing and managing cloud based architectures such as AWS, Azure or GCP, and hands on experience with modern data solutions like Snowflake, Databricks, BigQuery, Synapse or others. Certifications & Technical Depth - at least 3 intermediate level cloud certifications and expertise in cloud native AI data architectures. Infrastructure & Automation - proficiency in Infrastructure as Code (Terraform, ARM Templates, Google Deployment Manager) and DevOps practices, and familiarity with networking, security and identity management for AI use cases. Modern Data Patterns - solid understanding of ETL/ELT processes and modern architecture patterns such as Data Mesh and Data Fabric. Migration & Transformation - experience migrating legacy systems to cloud native data stores. Consulting & Commercial Acumen - strong background in advisory roles, project scoping, budgeting and managing complex stakeholder relationships. SC Cleared / Eligible. Desirable Experience Domain Experience - primarily UK Public Sector, but also Banking, Financial Services and Insurance (BFSI), Consumer Products, Retail and Distribution (CPRD), Telecoms and Transport. Knowledge of cloud cost management tools and best practices to optimise spend and maximise value. Proven track record of applying Agile methodologies and leading cross functional teams to deliver complex data and AI solutions. WHAT YOU'LL LOVE ABOUT WORKING HERE Our team drives business transformation by architecting next generation data and AI platforms that reimagine enterprise operating models, unlock new value streams and embed AI into the core of business strategy. We work across a wide range of industries, delivering outcomes that matter to society. You'll have the freedom to experiment, innovate, and shape your own career path, supported by mentorship from leading experts in data and AI. NEED TO KNOW At Capgemini we don't just believe in inclusion, we actively make it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work. We aim to create a positive work life balance . click apply for full job details
Feb 28, 2026
Full time
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our clients' challenges of today and tomorrow, informed and validated by science and data, superpowered by creativity and design, all underpinned by purpose driven technology. Join our Data & AI Strategy team and be part of the future of AI consulting. We are not just advising clients; we're actively disrupting traditional consulting models by embedding AI into every aspect of how we work. We're looking for changemakers with recent, hands on experience in AI development - people who understand the technology and can connect it to the bigger picture. You'll help our clients build, scale and embed AI capabilities across their organisations, driving transformation from strategy through to execution. YOUR ROLE This role sits at the intersection of strategy, innovation and delivery, perfect for someone who thrives on solving complex problems. From Agentic AI in risk governance to AI sovereignty in enterprise architecture and enabling the AI empowered workforce of tomorrow, you'll be working at the cutting edge of what's next. We DESIGN next generation data, analytics and AI platforms - you will lead the architecture and development of scalable, secure and cost efficient platforms that power both operational and analytical workloads, leveraging leading cloud technologies (AWS, GCP, Azure). We ENABLE hybrid cloud transformation - you will implement modern hybrid data architectures (e.g. Snowflake, Redshift, BigQuery) and drive the migration of legacy systems to cloud native solutions that unlock agility and performance. We INNOVATE with AI driven data solutions - you will create proof of concepts and minimum viable products for advanced analytics and AI platforms, ensuring they align with enterprise objectives and deliver measurable business value. We AUTOMATE for speed and reliability - you will build and streamline data pipelines, infrastructure provisioning, and deployments using DevOps practices, CI/CD, and Infrastructure as Code tools (Terraform, CloudFormation). We ADVISE on enterprise data strategy - you will shape the vision for enterprise data platforms, develop architecture blueprints, roadmaps, and communication plans that engage stakeholders and drive adoption. We DELIVER impact through design excellence - you will champion user centric design and storytelling to create compelling data platform solutions. By applying industry frameworks (TOGAF, DAMA) and best practices, you ensure consistency, compliance, and scalability. We SUPERCHARGE delivery - we leverage the power of AI to accelerate delivery and drive innovation for our clients and our business. You will be encouraged to experiment with new AI and automation technologies to build proof of concepts, augment research and automate tasks. As part of your role alongside client work you will have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - campaign development, internal think tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - training to support your career development and the skills demand within the company, certifications, etc. You will join a rapidly growing team of data, analytics and AI architects and engineers, united by a shared mission: to design and deliver next generation data platforms that power business transformation. We build end to end capabilities that align seamlessly with enterprise strategic objectives, enabling organisations to unlock the full potential of their data. We are looking for exceptional Data Platform Architecture & Engineering Consultants to lead the design, implementation and optimisation of modern, enterprise grade data platforms. In this role, you will bring deep expertise in cloud native architectures, data engineering, and DevOps practices to help organisations accelerate innovation and achieve data driven success. YOUR PROFILE As a member of the Data & AI Strategy Team you'll be part of the future of AI consulting. We look for individuals who align with our core values, are creative problem solvers and have a genuine interest in AI and emerging technologies. You'll be passionate about helping organisations unlock the potential of AI, not just through technical delivery but by driving strategic change. Below are some of the key skills and experiences we look for in candidates. We don't expect you to hit every point - we want to build a team that has diverse backgrounds, perspectives and strengths. Key Skills Growth mindset and curiosity - you're always learning, experimenting with new technologies, and pushing the boundaries of what's possible. Strategic thinking - you have strong problem solving and analytical skills, with the ability to structure complex challenges and develop clear, actionable recommendations. Excellent communication and collaboration skills - you're confident engaging with stakeholders at all levels, translating complex ideas into clear, compelling narratives. Strong understanding of data and AI technologies - whether through hands on development or strategic project exposure, you can confidently engage with AI concepts and tools. Strategic Leadership in Data, Analytics & AI Architecture - proven experience shaping end to end solutions that enable AI/ML workloads and drive optimisation through automation. Strong Industry Expertise - 10+ years in data technologies and architecture, with strong consulting experience. Cloud Data Platforms - 6+ years designing, implementing and managing cloud based architectures such as AWS, Azure or GCP, and hands on experience with modern data solutions like Snowflake, Databricks, BigQuery, Synapse or others. Certifications & Technical Depth - at least 3 intermediate level cloud certifications and expertise in cloud native AI data architectures. Infrastructure & Automation - proficiency in Infrastructure as Code (Terraform, ARM Templates, Google Deployment Manager) and DevOps practices, and familiarity with networking, security and identity management for AI use cases. Modern Data Patterns - solid understanding of ETL/ELT processes and modern architecture patterns such as Data Mesh and Data Fabric. Migration & Transformation - experience migrating legacy systems to cloud native data stores. Consulting & Commercial Acumen - strong background in advisory roles, project scoping, budgeting and managing complex stakeholder relationships. SC Cleared / Eligible. Technology & Consulting Experience Strategic Leadership in Data, Analytics & AI Architecture - proven experience shaping end to end solutions that enable AI/ML workloads and drive optimisation through automation. Strong Industry Expertise - 10+ years in data technologies and architecture, with strong consulting experience. Cloud Data Platforms - 6+ years designing, implementing and managing cloud based architectures such as AWS, Azure or GCP, and hands on experience with modern data solutions like Snowflake, Databricks, BigQuery, Synapse or others. Certifications & Technical Depth - at least 3 intermediate level cloud certifications and expertise in cloud native AI data architectures. Infrastructure & Automation - proficiency in Infrastructure as Code (Terraform, ARM Templates, Google Deployment Manager) and DevOps practices, and familiarity with networking, security and identity management for AI use cases. Modern Data Patterns - solid understanding of ETL/ELT processes and modern architecture patterns such as Data Mesh and Data Fabric. Migration & Transformation - experience migrating legacy systems to cloud native data stores. Consulting & Commercial Acumen - strong background in advisory roles, project scoping, budgeting and managing complex stakeholder relationships. SC Cleared / Eligible. Desirable Experience Domain Experience - primarily UK Public Sector, but also Banking, Financial Services and Insurance (BFSI), Consumer Products, Retail and Distribution (CPRD), Telecoms and Transport. Knowledge of cloud cost management tools and best practices to optimise spend and maximise value. Proven track record of applying Agile methodologies and leading cross functional teams to deliver complex data and AI solutions. WHAT YOU'LL LOVE ABOUT WORKING HERE Our team drives business transformation by architecting next generation data and AI platforms that reimagine enterprise operating models, unlock new value streams and embed AI into the core of business strategy. We work across a wide range of industries, delivering outcomes that matter to society. You'll have the freedom to experiment, innovate, and shape your own career path, supported by mentorship from leading experts in data and AI. NEED TO KNOW At Capgemini we don't just believe in inclusion, we actively make it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work. We aim to create a positive work life balance . click apply for full job details
SVP B Attitudelife
Newcastle Upon Tyne, Tyne And Wear
Vacancy Type Full Time / Permanent Location 43 Halewood Ave, Newcastle, Tyne and Wear. NE3 3RX Salary £26,598.00 Application Deadline Tuesday, March 3, 2026 Job Advert Are you an experienced retail leader with a passion for community, sustainability and making a real difference? We're looking for a proactive and dedicated Shop Manager to lead our Kenton charity shop and help maximise its impact, both financially and within the local community. About the Role As our Shop Manager, you'll be responsible for the efficient and inspiring running of our charity shop, ensuring outstanding customer service, strong volunteer engagement, and a vibrant, profitable retail environment. You will: Lead the day to day management of the shop, ensuring it operates safely, legally and in line with SVP values. Maximise sales through great customer service, strong merchandising and effective stock generation. Recruit, train, motivate and support a team of volunteers and Assistant Shop Managers. Drive Gift Aid sign ups and make use of all available income streams, including recycling and online selling. Maintain excellent shop standards - cleanliness, presentation, and a high quality, well rotated stock offering. Use sales data and local insight to tailor pricing, stock, marketing and displays to the Kenton community. Manage rotas, cash handling and banking procedures. Promote the shop online through social media in line with SVP guidance. Ensure excellent customer service, handling feedback and complaints professionally. Work collaboratively with SVP members, other shops and national teams About You We're looking for someone who brings both retail expertise and heart. Essential Experience & Skills Previous retail management experience. Experience managing staff and/or volunteers. A proven ability to meet and exceed targets. Strong organisational skills and a good level of IT competence. Excellent communication and customer service skills. Ability to build, lead and motivate a diverse team. Proactive approach to income generation and continuous improvement. Commitment to the ethos and values of the St Vincent de Paul Society. Desirable Charity retail experience. Knowledge of the reuse sector. Visual merchandising skills. Experience selling online (eg.eBay). Understanding of social media platforms such as Facebook, Instagram or TikTok. Why Join Us? You'll be part of a supportive, mission-driven team committed to making a difference in communities across the UK. We offer flexible working, opportunities for professional development, and a chance to contribute to meaningful projects. Key Dates & Additional Info Closing Date:3rd March 2026 Interviews:10th March 2026 We welcome applicants from all backgrounds. Whilst we ask that staff have sympathy with Christian values, we celebrate and value people of all faiths or none -diversity and inclusion are at the heart of who we are. If you have any questions or would like to know more about the role, feel free to contact our friendly HR Team on (option 5). Please note: If you haven't heard from us within four weeks of your application, unfortunately, you have not been successful on this occasion. We encourage early applications as we may close the listing early if we receive a high volume of interest. About the SVP The St Vincent de Paul Society (SVP) has been a beacon of hope since 1844, part of a vibrant international Christian movement working in 153 countries. We are dedicated to tackling poverty in all its forms by offering practical, person-to-person support to those in need. Our mission is rooted in dignity, compassion, and respect - serving anyone, regardless of faith, race, gender, or background. Join us in making a real difference -your skills could help transform lives.
Feb 28, 2026
Full time
Vacancy Type Full Time / Permanent Location 43 Halewood Ave, Newcastle, Tyne and Wear. NE3 3RX Salary £26,598.00 Application Deadline Tuesday, March 3, 2026 Job Advert Are you an experienced retail leader with a passion for community, sustainability and making a real difference? We're looking for a proactive and dedicated Shop Manager to lead our Kenton charity shop and help maximise its impact, both financially and within the local community. About the Role As our Shop Manager, you'll be responsible for the efficient and inspiring running of our charity shop, ensuring outstanding customer service, strong volunteer engagement, and a vibrant, profitable retail environment. You will: Lead the day to day management of the shop, ensuring it operates safely, legally and in line with SVP values. Maximise sales through great customer service, strong merchandising and effective stock generation. Recruit, train, motivate and support a team of volunteers and Assistant Shop Managers. Drive Gift Aid sign ups and make use of all available income streams, including recycling and online selling. Maintain excellent shop standards - cleanliness, presentation, and a high quality, well rotated stock offering. Use sales data and local insight to tailor pricing, stock, marketing and displays to the Kenton community. Manage rotas, cash handling and banking procedures. Promote the shop online through social media in line with SVP guidance. Ensure excellent customer service, handling feedback and complaints professionally. Work collaboratively with SVP members, other shops and national teams About You We're looking for someone who brings both retail expertise and heart. Essential Experience & Skills Previous retail management experience. Experience managing staff and/or volunteers. A proven ability to meet and exceed targets. Strong organisational skills and a good level of IT competence. Excellent communication and customer service skills. Ability to build, lead and motivate a diverse team. Proactive approach to income generation and continuous improvement. Commitment to the ethos and values of the St Vincent de Paul Society. Desirable Charity retail experience. Knowledge of the reuse sector. Visual merchandising skills. Experience selling online (eg.eBay). Understanding of social media platforms such as Facebook, Instagram or TikTok. Why Join Us? You'll be part of a supportive, mission-driven team committed to making a difference in communities across the UK. We offer flexible working, opportunities for professional development, and a chance to contribute to meaningful projects. Key Dates & Additional Info Closing Date:3rd March 2026 Interviews:10th March 2026 We welcome applicants from all backgrounds. Whilst we ask that staff have sympathy with Christian values, we celebrate and value people of all faiths or none -diversity and inclusion are at the heart of who we are. If you have any questions or would like to know more about the role, feel free to contact our friendly HR Team on (option 5). Please note: If you haven't heard from us within four weeks of your application, unfortunately, you have not been successful on this occasion. We encourage early applications as we may close the listing early if we receive a high volume of interest. About the SVP The St Vincent de Paul Society (SVP) has been a beacon of hope since 1844, part of a vibrant international Christian movement working in 153 countries. We are dedicated to tackling poverty in all its forms by offering practical, person-to-person support to those in need. Our mission is rooted in dignity, compassion, and respect - serving anyone, regardless of faith, race, gender, or background. Join us in making a real difference -your skills could help transform lives.
Location: Tufnell Park Depot, London Underground Ltd Company: TfL, GLA or OPDC Welcome to Transport for London Careers. Take a look at job opportunities with us and you may be surprised at what you discover: a rich heritage, a commercial outlook, an iconic brand, a unique public service. It all adds up to make Transport for London a great place to develop your career. Here you can start your journey! Key Information Job title - Technical Services - Power & Electrical Grade - TG01 Salary - £43,191- £50,000.00 Location - Tufnell Park / Hybrid Contract Type - Permanent- London Underground Overview of project/role Reporting to the Technical Services Manager, the Technical Support team is responsible for providing direct technical support to the maintenance delivery managers within Power and Electrical. A key requirement of this role is the collection of maintenance documentation, the quantitative and qualitative review of maintenance and test outcomes, and the recording of the findings into Asset Management systems to support maintenance planning and FRACAS processes. The technical support will assist with the implementation and delivery of internal projects including Maintenance Modernisation, Lean initiatives and other Opex related projects. Key Accountabilities The role is diverse and varied by its nature in providing technical support to delivery managers as required. The principal accountabilities will include some or all of the following: Production of various technical reports and statistics Preparation and review of Workplace Risk Assessments, COSHH Assessments, Work Instructions and Method Statements Arrange outages, access and third party resources Download and assessment of equipment test results Procurement of equipment materials and stores including technical enquiries to manufacturers Preparation of maintenance documentation and recording outcomes on Ellipse and other systems Closure of Asset Management Work Orders through input of maintenance outcomes and root causes Management of local competency and calibration databases Actively supporting the delivery of Maintenance Modernisation, Lean and Opex projects Skills, Knowledge & Experience Skills Ability to work under minimum supervision and self motivated (Essential) Ability to work under pressure working to tight deadlines (Desirable) Attention to Detail (Essential) Strong IT literacy, able to quickly adopt and understand new systems (Essential) Ability to adapt and modify systems for use in the specific asset or business area required (Essential) Knowledge An ONC or equivalent in Electrical Engineering - Power (Essential) A high level of numerical skills i.e. A level Standard Maths (or equivalent) (Desirable) A high level of literacy skills i.e. A level Standard English (or equivalent) (Desirable) Excellent working knowledge of Microsoft Excel (Essential) Good understanding and experience of asset management systems i.e Ellipse or Maximo and reporting software (Essential) Good working knowledge of power and electrical assets (Essential) and their maintenance and inspection requirements (Desirable) Experience Experience in undertaking risk assessments and determining risk controls and mitigations (Desirable) Experience administration techniques for maintenance contracts (Desirable) Experience at producing reports, presentations and report writing (Essential) Experience of working within an Electricity Network in a railway environment (Highly Desirable) Experience of working as a member of a team with shared objectives (Desirable) Application Process Please apply using your CV. PDF format preferred and do not include any photographs or images. Please apply using your CV and a one page covering letter . PDF format preferred and do not include any photographs or images. The closing date for applications is Tuesday 10th :59. We may close this advert early if we receive a high volume of suitable applications. Equality, diversity and inclusion We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. Benefits In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below: Final salary pension scheme Free travel for you on the TfL network Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket 30 days annual leave plus public and bank holidays TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow Private healthcare discounted scheme (optional) Tax-efficient cycle-to-work programme Retail, health, leisure and travel offers Discounted Eurostar travel Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4 week period. Hybrid working arrangements can evolve subject to business requirements. We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.
Feb 28, 2026
Full time
Location: Tufnell Park Depot, London Underground Ltd Company: TfL, GLA or OPDC Welcome to Transport for London Careers. Take a look at job opportunities with us and you may be surprised at what you discover: a rich heritage, a commercial outlook, an iconic brand, a unique public service. It all adds up to make Transport for London a great place to develop your career. Here you can start your journey! Key Information Job title - Technical Services - Power & Electrical Grade - TG01 Salary - £43,191- £50,000.00 Location - Tufnell Park / Hybrid Contract Type - Permanent- London Underground Overview of project/role Reporting to the Technical Services Manager, the Technical Support team is responsible for providing direct technical support to the maintenance delivery managers within Power and Electrical. A key requirement of this role is the collection of maintenance documentation, the quantitative and qualitative review of maintenance and test outcomes, and the recording of the findings into Asset Management systems to support maintenance planning and FRACAS processes. The technical support will assist with the implementation and delivery of internal projects including Maintenance Modernisation, Lean initiatives and other Opex related projects. Key Accountabilities The role is diverse and varied by its nature in providing technical support to delivery managers as required. The principal accountabilities will include some or all of the following: Production of various technical reports and statistics Preparation and review of Workplace Risk Assessments, COSHH Assessments, Work Instructions and Method Statements Arrange outages, access and third party resources Download and assessment of equipment test results Procurement of equipment materials and stores including technical enquiries to manufacturers Preparation of maintenance documentation and recording outcomes on Ellipse and other systems Closure of Asset Management Work Orders through input of maintenance outcomes and root causes Management of local competency and calibration databases Actively supporting the delivery of Maintenance Modernisation, Lean and Opex projects Skills, Knowledge & Experience Skills Ability to work under minimum supervision and self motivated (Essential) Ability to work under pressure working to tight deadlines (Desirable) Attention to Detail (Essential) Strong IT literacy, able to quickly adopt and understand new systems (Essential) Ability to adapt and modify systems for use in the specific asset or business area required (Essential) Knowledge An ONC or equivalent in Electrical Engineering - Power (Essential) A high level of numerical skills i.e. A level Standard Maths (or equivalent) (Desirable) A high level of literacy skills i.e. A level Standard English (or equivalent) (Desirable) Excellent working knowledge of Microsoft Excel (Essential) Good understanding and experience of asset management systems i.e Ellipse or Maximo and reporting software (Essential) Good working knowledge of power and electrical assets (Essential) and their maintenance and inspection requirements (Desirable) Experience Experience in undertaking risk assessments and determining risk controls and mitigations (Desirable) Experience administration techniques for maintenance contracts (Desirable) Experience at producing reports, presentations and report writing (Essential) Experience of working within an Electricity Network in a railway environment (Highly Desirable) Experience of working as a member of a team with shared objectives (Desirable) Application Process Please apply using your CV. PDF format preferred and do not include any photographs or images. Please apply using your CV and a one page covering letter . PDF format preferred and do not include any photographs or images. The closing date for applications is Tuesday 10th :59. We may close this advert early if we receive a high volume of suitable applications. Equality, diversity and inclusion We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. Benefits In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below: Final salary pension scheme Free travel for you on the TfL network Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket 30 days annual leave plus public and bank holidays TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow Private healthcare discounted scheme (optional) Tax-efficient cycle-to-work programme Retail, health, leisure and travel offers Discounted Eurostar travel Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4 week period. Hybrid working arrangements can evolve subject to business requirements. We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.
