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Company At DigitalGenius (DG), we are using AI Agents to transform customer experience for ecommerce brands. With a proprietary approach to agentic AI, we have a unique opportunity to become the undisputed leader in our industry. We're looking for excellent candidates to join our dedicated, thoughtful, and hardworking team to help us achieve that goal. We are a global company with offices in London, New York, and people across the world. Our customers include some of the biggest names in retail including On, Rapha, Air Up, Holland & Barrett, AllSaints, Honeylove, and Clarins. We're looking for an experienced Customer Success Manager who is excited by t opportunity of scaling an AI startup and is someone who enjoys helping people, solving problems, and working on interesting projects. Role Customer Success at DG owns all post- sales customer engagement. This includes everything from scoping implementations, managing the delivery process, defining/achieving KPIs, ensuring continuous improvement post-implementation, generating case studies, and securing renewals. This role will be responsible for the management and success of new and existing clients in the US and Canada. This role is open to candidates in both the US and Canada working East Coast business hours. Responsibilities Manage multiple projects in parallel for clients across all segments ( ახალგაზრდ, Mid-Market, Enterprise) and every phase of the post- sales customer lifecycle. Understand customer requirements necessary to scope projects effectively, implement our solutions successfully, and achieve KPIs to ensure customer referenceability, satisfaction, and retention. Responsible for product performance reporting, business- egwu analyses, and ongoing project planning for your portfolio of customers. Stay current on best practices, industry trends, and customer pain-points to maintain and strengthen our product's competitive advantages. Work with clients to create mutually agreed-upon implementation plans, project timelines, and delivery milestones. Work with Solution Engineers to ensure timely delivery and continuous improvement of implemented solutions. Effectively communicate project requirements, status, and results perth clients in a high-touch customer success model. Field customer support inquiries and manage escalations throughout the customer lifecycle. Responsible for generating case studies, securing renewals, and driving the growth of your client portfolio. Qualifications 2+ years client management experience in SaaS - background in CRM, API, and/or Customer Service spaces a plus. Bachelor's Degree - MBA or technical degree a plus. Demonstrable proficiency building reporting via SFDC, Zendesk, Freshdesk, and/or Excel. Exceptional presentation and relationship skills with ability to communicate technical and commercial concepts effectively. Ability to multitask, prioritize, and manage time effectively and autonomously. You love to solve problems, help people, and want to be an integral part of scaling a start-up. Benefits Fully remote with all-access ثلاثة workspace of your choice. Competitive Salary & Equity Package. Generous Vacation Policy (25 Days). Birthday Off (in addition to Vacation Policy). Monthly Fitness Stipend. Medical, Dental, Vision Health Insurance for US- based Employees. 401k for US- based Employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details

This Electrical Estimator will report to the Estimating Manager and will work within Capital Programme based in our Bury St Edmunds/Stevenage office. You will be a permanent employee. You will attract a salary of £65,241 plus car and a bonus of 3%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote Close Date: 22/03/2026 We also provide the following additional benefits Reservist Leave - Additional 18 days full pay and 22 unpaid Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit Scheme, Season Ticket Loan Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes Occupational Health support Switched On - scheme providing discount on hundreds of retailers' products Discounted gym membership Employee Assistance Programme JOB PURPOSE: Produce high-level outline cost plan based on estimated CU allowance of Governance Gate paper review Identify and report any missing scope costs from the Gate requirements or design take offs, ensuring they are accurately captured in Appendix B. Produce detailed pricing of HV & LV Installations from client specifications, conceptual designs, and technical work scopes Produce an abridged Appendix B supported by Senior Estimator for inclusion by the Infrastructure Planner into the Gate paper, Produce an independent full CU build Appendix B "detailed Cost plan" and "Should cost" for multi discipline electrical and civil works, including labour, plant, equipment, materials and sub-contract requirements Manage the Appendix B, ensuring revisions are annotated, updated and notify all stakeholders DIMENSIONS: EPN Region annual estimated turnover - £200m Functional Reports - None PRINCIPAL ACCOUNTABILITIES: Responsible for estimation of EPN APP and/or Major Connections projects, Understand and work withing the CPP estimating guidelines and procedures Liaison with Alliance Delivery Members, Framework Suppliers, the project delivery team, Alliance estimating team and all other stakeholders Ownership and production of the projects Appendix B Cost plans and Should cost. Pricing and estimating subject matter expert providing advice on techniques, durations and strategies for Appendix B CU builds. Work with the Capital programme operations team CPOT to produce their indirect "Should cost estimate" Work within the existing estimating team to introduce a best in class way of working on pricing and estimating activities across UK Power Networks Capital Programme. Evaluate pricing options or alternatives with the Project Manager and wider project delivery team Ensure compliance with all legislation and industry standards. Main contributor to the analysis of technical work scope, working with technical subject matter experts and using industry knowledge to formulate best value for commercial estimates. Work with the Risk Manager to ensure Appendix B includes accurate estimates of risk and assumptions. Responsible for the checking of accuracy and completeness of Alliance Delivery Member and Framework Provider returns. Review project programmes and provide recommendations to the project team that informs the Appendix B pricing Identification and elimination of hazards following the methodology of CDM for all projects (CDM notifiable or not). Talk at senior management level to demonstrate the robustness of proposed estimated value Knowledge of local market values to ensure accuracy and value for money in estimates that are received. Assist in cost control of materials and OEM pricing. Indirect cost forecasts (outturn costs/ construction costs). Core work is estimating the prospective costs and mandates for projects. Population of a new estimating database. NATURE AND SCOPE: The Estimator is part of the EPN Commercial team, and the wider Capital Programme estimating team responsible for the commercial pricing and estimating throughout the business. Capital Programme is made up of three regions (SPN, LPN and EPN) each split between Major Connection and APP portfolios. The Estimator will be based in the Stevenage office but may visit sites and other UKPN offices. Attendance would be expected at weekly estimating meetings, project development hub meetings and project kick off meetings to ensure coordination of estimating activities with other members of the estimating team and Delivery Members. SKILLS Numerical skills. Understanding of programmes (P6 and Microsoft Project). An awareness of data confidentiality (working in the regulated part of the business). Work with external engineering organisations and customers/partners representing the company to best effect. Must have team working ethic and customer focus. Understand construction drawings and design specifications. Understanding of the planning and sequencing of the construction of projects. Understanding of the process of procuring Subcontractors or suppliers. Compile information for submission to clients. QUALIFICATIONS: Will hold a formal qualification related to Civil, Mechanical or Electrical Engineering or equivalent. HND or Bachelor's degree in an industry-related field, such as Construction Management, Engineering or equivalent. Must be willing to attend safety courses and hold safety certificates. EXPERIENCE: Experience estimating multi discipline Civil, Mechanical, Structural and HV & LV electrical projects. Experience estimating large and complex work packages. Experience in electrical power installations and techniques. A sound understanding of Construction Design Management (CDM). Have knowledge of HV & LV installations and switchgear (not essential). Willing to work hours to suit deadlines. Willingness to travel on occasions. Review and understand Primavera P6 programmes and Microsoft Project. SOFTWARE: COSTOS CANDY Microsoft Excel, PowerPoint, Word, Project Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. If you have any queries in connection to this vacancy or your application, please contact us at quoting the vacancy reference number and a member of the team will get in touch with you as soon as possible.

We're looking for a talented HR Business Partner to join our People & Culture team at Butcombe. This is a fantastic opportunity to step into a high impact role supporting our operational leaders while shaping how we attract, develop, and grow great talent across the Group. This role is a 12-month fixed term maternity cover. Overview This role is an HR Business Partner supporting managers with practical, hands on people advice while leading the development, progression, and acquisition of talent across the business. You'll be ensuring our people have clear pathways to grow, thrive, and succeed, embedding a culture of continuous learning, values led leadership, and inclusive opportunity. The HRBP will strengthen succession planning, support recruitment for critical roles, and build strong internal and external talent pipelines that support the long term success of Butcombe. What you'll be doing As an HR Business Partner with a strong focus on talent, you'll provide hands on, practical HR support across the full employee lifecycle. You'll build trusted relationships, helping managers make confident people decisions while ensuring high standards and consistency in people management. You'll lead succession planning, identify and develop high potential employees, and work with leaders to create clear development pathways that support internal progression. The role manages our Talent Acquisition team to plan recruitment, build strong talent pipelines, and support the hiring of critical roles across the business. Alongside this, you'll ensure a high quality onboarding experience that helps new employees integrate quickly and succeed in their roles, champion inclusive talent practices, using data and insight to improve representation, strengthen workforce planning, and continuously enhance how we attract, develop, and retain great people across the business. Skills & Experience Experience working as an HR Business Partner or in a senior HR role supporting operational leaders. Strong experience in talent management, succession planning, and internal progression. Experience supporting recruitment for key roles and working closely with talent acquisition teams. Ability to build trusted relationships with managers while providing confident challenge and guidance. Skilled in identifying and developing high potential talent. Experience designing or supporting effective selection and assessment processes. Strong organisational and prioritisation skills with the ability to manage multiple priorities at pace. Data driven approach to workforce planning and talent decisions. Practical, hands on approach with the ability to balance strategic thinking and operational delivery. You will bring Butcombe's values to life across our teams, embodying them through care, kindness, high standards, and visible leadership. What's in it for you 30% discount across Butcombe Pubs & Inns, enjoy great food, drink and stays across our beautiful locations. Benefits Bar access with discounts and cashback with major retailers, holidays, groceries and loads more. Holiday purchase scheme, allowing you to buy additional annual leave for extra flexibility. Career development and learning opportunities with access to our industry leading training and development program to support your growth. Employee wellbeing support including access to our Employee Assistance Program through the Burnt Chef Project for mental health support, financial wellbeing support, and just having someone to reach out to. Loads of awards and reward opportunities which recognise and celebrate the contribution our people make. Team celebrations and events, we love bringing people together and celebrating success. Working for an award winning hospitality business recognised for its culture and people. Compensation: To be discussed

Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details

Location: Central Scotland Specialism: Food Hygiene & Health and Safety Job Description Are you a qualified Environmental Health Practitioner (EHP) or Environmental Health Officer (EHO) and looking to advance your career in the private sector? Join Shield Safety, one of the UK's leading Environmental Health Consultancies, and take the next step in your career. Whether you are wanting to achieve CIEH Registration through our structured Pathway to Registration Programme, you've ready to take a step up in your Environmental Health career and take advantage or the unrivalled professional development opportunities that we can offer, or perhaps you simply want a change from Housing or Port Health and you want to specialise in Food Hygiene and Health & Safety instead. This is a fantastic opportunity for professionals with a BSc or MSc in Environmental Health and some hands-on experience in leading inspections or auditing to grow within a collaborative, passionate and award-winning team. Why Work with Shield Safety We're committed to developing the next generation of experienced Registered Environmental Health Practitioners. Whether your goal is to become a Specialist Consultant, a Senior Auditor or a Regional Manager, we'll support your journey every step of the way. We offer unrivalled opportunities for career development and continuous learning with CPD opportunities, technical workshops, development programmes, and all the support you need to succeed from expert industry mentors. And as mentioned, you'll be given full support to complete your Chartered Institute of Environmental Health (CIEH) Registered EHP Pathway Programme. Specialise in Food Safety and Health and Safety Unlike EHO roles focused on Housing or Environmental Protection, our consultancy specialises in Food Safety Compliance and Health and Safety Risk Management across the Hospitality, Retail, and Leisure sectors. Work Smarter with Compliance Technology Use our proprietary Audit Upload Tool and digital compliance systems to streamline your work. No more paperwork - just efficient, tech-led solutions. Work with Leading UK Brands Gain experience working with high-profile clients and leading brand names in Retail and Hospitality, including major supermarket chains and restaurant groups, delivering high-impact environmental health audits and consultancy services. Go beyond inspections - get involved in training delivery, bespoke consultancy, and thought leadership projects that influence the future of public health and safety in the UK. Industry Recognition and Collaboration Collaborate with experts from the Chartered Institute of Environmental Health (CIEH), Food Standards Agency (FSA), and Food Standards Scotland (FSS). Be part of a team shaping national standards in Environmental Health compliance. Join a company twice named Compliance Consultancy of the Year, recognised for excellence in Food Hygiene, Health and Safety Auditing, and Regulatory Compliance. What We're Looking For Hold an accredited BSc or MSc in Environmental Health Have some experience leading audits, inspections or compliance consultancy Be passionate about public health, risk management, and regulatory compliance Possess strong written and verbal communication skills Hold a full and valid UK driving licence Apply Now - Environmental Health Jobs UK If you're ready to grow your career as a CIEH Registered Environmental Health Practitioner in a forward-thinking, supportive, and innovative consultancy, apply today. One of our team members will be in touch to guide you through the next steps. Apply now and become a part of our diverse and dynamic team, making every day safer! What We Offer Clear progression pathway: All EHPs are supported from day one on the path to becoming a Registered EHP. Professional growth: We cover professional memberships and provide ongoing training. Flexible benefits: 33 days holiday, increasing with service, plus the option to purchase an extra 5 days, flexible working, plenty of training opportunities and CPD, strong benefits package Work in a tech-based, client-facing environment. No mountains of paperwork or long hours at home. Exposure to leading hospitality and retail brands, and an opportunity to learn from industry thought leaders. This is a rare opportunity for qualified EHPs to work in a field-based, client-facing role with unparalleled career progression in the private sector.

Senior Projects Engineer Location: North of England (Nationwide travel required) Contract: Permanent Company Vehicle: Business need vehicle provided Reporting to: Engineering Programme Manager Are you an experienced engineering professional ready to lead complex projects in a high-hazard, regulated environment? Calor is looking for a Senior Projects Engineer to join our Engineering team to cover the North of England, supporting around 3 project engineers. This is a key leadership role responsible for delivering engineering projects across Calor's cylinder operation centres, break bulk sites and cylinder distribution centres nationwide. You will demonstrate understanding of cross-functional engineering disciplines for project delivery and use your specialist technical knowledge to improve safety, reliability, productivity, efficiency and sustainability while leading projects that directly impact business performance. The Role You will work closely with the Engineering Programme Manager and wider Operations teams to plan, coordinate and deliver engineering projects across multiple sites, ensuring compliance with Calor standards, British & European regulations and health and safety requirements. This role requires regular travel across the North and nationwide sites. A business need vehicle will be provided. Key Responsibilities Lead and deliver engineering projects from concept through to completion, meeting time, cost, quality and safety targets Apply engineering expertise to resolve technical issues and support Operations, Sales and Customer Engineering teams Support front-end project development, execution and close-out Ensure compliance with Calor specifications, COMAH regulations and industry standards Identify, develop and implement new systems, processes and equipment changes through Management of Change (MOC) Close audit findings and implement continuous improvement initiatives Provide technical authority input into project design and risk management Supervise contractors, consultants and suppliers on site Develop policies, processes and technical standards in collaboration with the Engineering Programme Manager Lead, coach and mentor a team of engineers, supporting their development and performance Contribute to annual engineering programme planning and strategic improvements What We're Looking For Essential Experience & Knowledge HND/Degree in Engineering (or equivalent professional qualification) Proven experience working in high hazard process plant environments Experience delivering complex engineering projects on COMAH sites Strong knowledge of Process Safety principles and Safety Management Systems Experience with HAZOP, LOPA, FSA and risk analysis techniques Knowledge of relevant British & European Standards for: Pressurised equipment and vessels Rotating and static equipment Fire protection and steam systems ATEX, HV/LV electrical systems, instrumentation and control Proven project engineering and contractor management experience Cost management, budgeting and expenditure control Excellent written and verbal communication skills Desirable Formal Project Management qualification (PRINCE 2, APM, PMP) Chartered Engineer (or working towards Chartership) NEBOSH General Certificate Experience acting as Technical Authority for Management of Change Line management, coaching and mentoring experience Key Capabilities You will be someone who can: Make informed, risk-based decisions Plan and prioritise workload across multiple projects Influence and engage stakeholders at all levels Lead, motivate and develop engineers Challenge the status quo and drive continuous improvement Manage ambiguity and change effectively Share best practice and build strong cross-functional relationships Why Join Calor? Lead nationally significant engineering projects Work in a safety-critical, technically challenging environment Be part of a professional engineering leadership team Receive a company vehicle for business travel Opportunity to influence standards, systems and future engineering strategy Support for professional development and continuous learning What We Offer Competitive salary Company and performance related bonus Business need vehicle 25 days annual leave + 8 bank holidays Private Medical Insurance Matched pension contributions 4.5% rising to 7.5% after 2 years' service Life Assurance (4x salary) Cycle to Work Scheme Access to retail discounts and wellbeing support For a full list of our benefits visit: If you are a technically strong engineering leader with experience in high-hazard environments and a passion for safety, quality and improvement, we would love to hear from you.

Property & Estate Manager page is loaded Property & Estate Managerlocations: CityWest Officetime type: Full timeposted on: Posted Todayjob requisition id: JR- Role Overview To manage and optimise Uniphar's retail pharmacy property estate, ensuring efficient lease management, compliance with legal and health & safety obligations, and alignment with the company's strategic and financial objectives. The role also supports future business growth through property acquisition and development opportunities. 1. Business Asset Management - Property Manage a portfolio of 150+ leased properties with an annual rent commitment of approximately €15 million +. Negotiate with landlords to ensure rental costs reflect market valuations. Secure favourable outcomes at rent reviews, renewals, and lease terminations. Oversee all lease-related activities, including break options, amendments, assignments, and sublets. Manage subtenant relationships and ensure timely rent collection. Identify and secure tenants for vacant units that align with retail pharmacy strategy. Prepare annual and five-year property projections to support budgeting and strategic planning. Present recommendations to the Senior Management Team on lease renewals, expiries, and property risks/opportunities. Monitor local planning applications and identify potential risks or development opportunities. 2. Compliance and Legal Ensure full compliance with all lease covenants, planning permissions, and regulatory requirements. Maintain all pharmacy premises in safe and compliant condition. Act as the main liaison with external legal advisers on property matters. Provide heads of terms for lease negotiations and oversee legal execution of lease documentation. 3. Facilities Management and Cost Control Act as key point of contact with the company's facilities management provider. Manage estate-related fixed and variable costs within approved budgets. Approve repair and maintenance works through the facilities service portal. Prepare annual and five-year capex forecasts for property, plant, and equipment upgrades. Manage utility, printer, and photo lab contracts to ensure value for money. 4. Health & Safety Leadership Lead the national, multi-functional Health & Safety team for the retail pharmacy division. Ensure full compliance with all health, safety, and regulatory requirements. Implement and monitor risk assessments, fire safety procedures, and first aid coverage. Work with Operations to mitigate identified risks and prevent reoccurrence of incidents. Liaise with insurers for all incident reporting and claim management. Support resolution of insurance claims in collaboration with legal and insurer representatives. 5. Business Development and Expansion Identify and evaluate property acquisition and development opportunities aligned to business strategy. Act as key point of contact for property and selling agents. Prepare business cases with valuation analysis and return on investment assessments. Lead negotiations with sellers and coordinate due diligence across internal and external stakeholders. Key Relationships Internal: Operations, Finance, Legal, Health & Safety, Facilities, Senior Management Team. External: Landlords, Property Agents, Legal Advisers, Insurers, Contractors, Local Authorities, Subtenants. Qualifications & Experience Degree in Real Estate, Property, Facilities Management, or Business (or equivalent experience). Minimum 5 years' experience managing commercial or retail property portfolios. Proven success in lease negotiation, property compliance, and budget management. Knowledge of Irish property law, leasing structures, and planning regulations. Experience managing health & safety compliance in multi-site operations. Skills & Competencies Strong negotiation and influencing skills. Excellent commercial and financial acumen. Strategic thinker with sound judgment and problem-solving ability. Strong organisational and project management skills. Effective communicator and relationship builder. Collaborative leadership approach. Performance Indicators Rent savings and favourable lease outcomes achieved. Compliance with legal, lease, and health & safety obligations. Property and maintenance costs within budget. Successful renewals, closures, and new acquisitions completed on schedule. Delivery of growth opportunities aligned with business strategy. Uniphar Background Uniphar Group is a rapidly expanding diversified healthcare services business with a global footprint and a proud heritage in Ireland. Since Uniphar became a publicly listed company in 2019, the Group has grown organically and through a series of strategic acquisitions, which continue to strengthen Uniphar's international reach. With a workforce of close to 3,000 spread across Ireland, United Kingdom, the Netherlands, the Nordics and the USA, Uniphar is a trusted global partner to pharma and medtech manufacturers, working to improve patient access to medicines and treatments around the world.Uniphar provides outsourced and specialised services to its clients, leveraging the strong relationships with 200+ of the world's best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our expert teams. Uniphar is organised into three key divisions: Supply Chain & Retail, Commercial & Clinical (Med Tech / Pharma) and Product Access. Culture at Uniphar We pride ourselves in being truly entrepreneurial, innovative, collaborative, with a strong problem-solving ethos. We have built working relationships which span decades with many of the world's largest pharma and medtech companies. We believe that this is because we know how to build a relationship of trust with our partners - we put our customers and their patients at the heart of what we do and treat them with integrity and respect. Everything Uniphar does is enabled by our people. As we continue to grow domestically and internationally, we become more diverse. This rich diversity fuels our business and enriches our culture. Top Workplace in the area.

Location: Gloucestershire Specialism:Food Hygiene & Health and Safety Job Description: Are you a qualified Environmental Health Practitioner (EHP)or Environmental Health Officer (EHO) and looking to advance your career in theprivate sector? Join Shield Safety, one of the UK's leading Environmental Health Consultancies, and take the next step in your career. Whether you are wanting to achieve CIEH Registrationthrough our structured Pathway to Registration Programme, you've ready to take a step up in your Environmental Health career and take advantage or the unrivalled professional development opportunities that we can offer, or perhaps you simply want a change from Housing or Port Health and you want to specialise in Food Hygiene and Health & Safety instead. This is a fantastic opportunity for professionals with a BSc or MSc in Environmental Health and some hands on experience in leading inspections or auditing to grow within a collaborative, passionate and award winning team. Why Work with Shield Safety We're committed to developing the next generation of experienced Registered Environmental Health Practitioners. Whether your goal is to become a Specialist Consultant, a Senior Auditor or a Regional Manager, we'll support your journey every step of the way. We offer unrivalled opportunities for career development and continuous learning with CPD opportunities, technical workshops, development programmes, and all the support you need to succeed from expert industry mentors. And as mentioned, you'll be given full support to complete your Chartered Institute of Environmental Health (CIEH) Registered EHP Pathway Programme. Specialise in Food Safety and Health and Safety Unlike EHO roles focused on Housing or Environmental Protection, our consultancy specialises in Food Safety Compliance and Health and Safety Risk Management across the Hospitality, Retail, and Leisure sectors. Work Smarter with Compliance Technology Use our proprietary Audit Upload Tool and digital compliance systems to streamline your work. No more paperwork - just efficient, tech led solutions. Work with Leading UK Brands Gain experience working with high profile clients and leading brand names in Retail and Hospitality, including major supermarket chains and restaurant groups, delivering high impact environmental health audits and consultancy services. Go beyond inspections - get involved in training delivery, bespoke consultancy, and thought leadership projects that influence the future of public health and safety in the UK. Industry Recognition and Collaboration Collaborate with experts from the Chartered Institute of Environmental Health (CIEH), Food Standards Agency (FSA), and Food Standards Scotland (FSS). Be part of a team shaping national standards in Environmental Health compliance. Join a company twice named Compliance Consultancy of the Year, recognised for excellence in Food Hygiene, Health and Safety Auditing, and Regulatory Compliance. What We're Looking For To succeed in this role, you should: Hold an accredited BSc or MSc in Environmental Health Have some experience leading audits, inspections or compliance consultancy Be passionate about public health, risk management, and regulatory compliance Possess strong written and verbal communication skills Hold a full and valid UK driving licence Apply Now - Environmental Health Jobs UK If you're ready to grow your career as a CIEH Registered Environmental Health Practitioner in a forward thinking, supportive, and innovative consultancy, apply today. One of our team members will be in touch to guide you through the next steps. Apply now and become a part of our diverse and dynamic team, making every day safer! What We Offer Clear progression pathway: All EHPs are supported from day one on the path to becoming a Registered EHP. Professional growth: We cover professional memberships and provide ongoing training. Flexible benefits: 33 days holiday, increasing with service, plus the option to purchase an extra 5 days, flexible working, plenty of training opportunities and CPD, strong benefits package. Work in a tech based, client facing environment. No mountains of paperwork or long hours at home. Exposure to leading hospitality and retail brands, and an opportunity to learn from industry thought leaders. This is a rare opportunity for qualified EHPs to work in a field based, client facing role with unparalleled career progression in the private sector.

Job Title: Head of Product Development Location: Norfolk / Hybrid Reporting To: Design Director At Monica Vinader, we believe luxury should be empowering, long-lasting and responsibly made. Guided by integrity, craftsmanship and innovation, our goal is to elevate people's lives by opening access to a more beautiful world. From crafting consciously with recycled precious metals and ethically sourced materials, to designing enduring, versatile pieces made to be layered, loved and lived in every day, we are redefining what modern jewellery can be. We create jewellery that marks moments, tells stories and becomes part of who you are, all while making responsible luxury more accessible. Our commitment to sustainability, innovation and positive impact continues to be recognised across the industry. We are proud to have received: Responsible Jewellery Brand, 2026 - Country & Town House Responsible Business of the Year, 2025 - Positive Luxury Top 50 Inspiring Workplaces (UK & NI), 2024 - Inspiring Workplaces With a global footprint across physical retail, e-commerce and trusted partners, we put our community at the heart of everything we do. Proudly female-founded and inclusive, we build meaningful relationships with the people who wear and love our jewellery. We are looking for a Head of Product Development to join us as we continue this journey and help us shape what the future of modern jewellery can and should be. Where we need your help The Head of Product Development role is an exciting opportunity to help support the delivery of an ambitious product pipeline, where you will bring ideas to life. You will work closely with the New Product Development (NPD) team to deliver beautiful, sustainable, quality products, on time and at a competitive price. You will champion the customer at every point of the product journey; with senior thinking, pace, passion and team spirit. Your role will span the development across categories, materials and suppliers. From our famed Vermeil to fine 14k solid gold jewellery, semi-precious gemstones, pearls and Lab Grown Diamonds, leather, packaging and small other categories. No one day will be the same. This role has a requirement to travel to Norfolk 2-3 days per week, to work with the team at our picturesque Holkham office and remote working for part of the week. London office also available instead of remote where suits. What you'll do Role Purpose The Head of Product Development is the bridge between creative vision and commercial reality. You will lead a high-performing team to transform designs into market-ready products, ensuring every piece meets our exacting standards for quality, cost, sustainability, and compliance. Operating in a fast-paced, agile environment, you will balance granular technical detail with high-level strategic thinking to drive a consistent, innovative product pipeline. Key Responsibilities Strategic Leadership & Team Management Team Development: Lead and mentor a team of Product Developers (2 direct reports, plus 1 upcoming hire), while collaborating with the Head of Design to oversee the output of 5 cross-functional team members. Operational Excellence: Manage departmental workflow, ensuring a balanced distribution of projects across the team and supply base to maximise expertise and professional growth. Culture & Mindset: Foster a culture of agility, high standards, and proactive problem-solving. Act as the primary escalation point for the team, empowering them to resolve issues while stepping in to handle complex supplier negotiations. Process Innovation: Streamline development workflows and introduce standardised tools (e.g., 3D printing, sizing guides, and testing protocols) to improve speed-to-market and efficiency. Stakeholder Management: Speak with clarity, confidence and influence across a broad range of internal stakeholders & external stakeholders (suppliers) to create buy in and alignment of approach, and enabling clarity for your team to deliver to Product Development & Execution End-to-End Delivery: Oversee the full development lifecycle-from initial design brief to launch-across diverse categories including Jewelry and Lifestyle (Ceramic, Leather, Packaging) & others. Aim to lead development by example. Technical Translation: Translate design aesthetics into technical specifications, providing expert guidance on construction methods, stone settings, and componentry. Critical Path Management: Drive rigorous adherence to the critical path, working cross-functionally with Brand, Merchandising, and Operations to ensure seamless, on-time launches. Ensure agility and tactical thinking to drive alternative routes to sealing, doing tasks in parallel and focusing on the best way for the right design and commercial outcome. Strategic Sourcing: Lead sourcing projects for new materials, stones, and innovative components, collaborating tightly with the supply team. Conduct market research to identify new suppliers and techniques that align with our sustainability and quality goals. Supplier & Commercial Management Relationship Management: Build strong relationships with all suppliers. Act as a point of escalation. Build and foster trust throughout the team with suppliers in a collaborative way. Act as a brand ambassador, leading international supplier trips to optimise development timelines and strengthen strategic partnerships. Commercial Optimisation: Use data-driven insights to inform priorities, leading tenders and resourcing projects to optimise costs and mitigate quality risks. Focus on consistent integration with commercial team to develop products in the right way using smart thinking. Reporting: Provide concise, high-level development updates to the Design Director and General Manager of Supply, identifying and resolving potential bottlenecks before they impact delivery. As a People Manager Coach and develop your direct reports to deliver their role to the best of their ability Maintain a foundational understanding of company policies that affect your team, including any team members in other territories or business divisions, and ensure those policies are applied fairly and consistently Recognise and celebrate successes Manage your team's performance, attendance and any incidents that arise Support your team in prioritising their wellbeing, providing guidance on workflow management and prioritisation to enable work/life balance Lead by example, showcasing the MV behaviours, competencies and values Empower your team to make decisions, providing guidance and support and identifying the learning opportunity from our 'test and learn' behaviour Collaborate with the People & Culture team for advice on complex or sensitive matters What you'll bring About You Connect & Empower Communicates Effectively: You are equally comfortable briefing a factory floor as you are presenting development milestones to senior stakeholders. Translates complexity into clarity, influences across functions Master & Apply Applies Knowledge with Impact: Connects functional insights to business priorities. You have the 'technical eye' to spot a production issue at a glance but the 'business brain' to align your team's efforts with company-wide commercial goals. Grow & Adapt: Embraces Change: Leads change with purpose, reframes ambiguity as opportunity. You thrive in a fast-paced setting and can pivot priorities without losing momentum. Challenges & Commits: Leads constructive challenge, commits with influence To be successful at Monica Vinader, it helps if you Are hands on, solutions focused, and entrepreneurial Collaborate openly with humility, honesty, and humour Embrace learning, teaching, and personal growth Stay resilient, adaptable, and self motivated in a creative environment Speak up when you don't know-and act fast to figure it out Additional Requirements Ability to document your authorisation to work in the United Kingdom. Travel Requirements This role requires 2-3 days in our Norfolk office. Outside of this, hybrid working is an option or being based in the London office. Regular travel explores (Italy, India, Thailand) 2-3 times per year Our Aims and Values Our mission is to be the leading accessible luxury brand, by delivering outstanding quality, design and customer service. We are: Customer Obsessed We put our customers at the centre of every decision and deliver thoughtful, personal experiences. Caring We act with respect and empathy for people, communities, and the planet. Fast Paced We move with focus and flexibility to make progress quickly and decisively. Exceptional We hold ourselves to high standards and are always learning, improving, and raising the bar. Commercial We make smart, data led decisions that create long term value for the business and our customers. Monica Vinader as a global business makes the following inclusive culture pledge: Our jewellery is for everyone and so is our community. Together, we will continue to implement sustainable changes to ensure that career opportunities and progression are open to all. We commit to celebrating the diverse voices of our employees . click apply for full job details

Irrigation Team Leader - Fresh Produce Production This role is not eligible for UK Visa Sponsorship - the successful applicant must have existing Right to Work in the UK. Are you an experienced irrigation professional with a strong technical background and a passion for delivering high performing crops through precise water and nutrient management? Do you enjoy working hands on with modern irrigation systems while developing your leadership skills and taking on greater responsibility? Are you looking for a genuine opportunity to step up into a management role within a progressive fresh produce business? Location of the Job UK - Site based (location disclosed at interview stage) Salary & Benefits Package £35,000 £45,000 per annum, dependent on experience Permanent, full time position 28 days holiday including bank holidays, plus additional leave from Christmas to New Year Accommodation available or relocation package offered (subject to eligibility) Seasonal peak hours during the growing season; overtime and weekend work required Training and professional development supported About the Company Our client is a well established and forward thinking fresh produce business producing high quality fruit crops for major UK retailers. The business places a strong emphasis on innovation, sustainability, and the efficient use of water and inputs, supported by continued investment in modern irrigation technology and infrastructure. Irrigation Team Leader - The Job Role Details You will be responsible for the day to day management, operation, and optimisation of all irrigation and fertigation systems across the farming operation. Working closely with the Farm Manager and wider management team, you will ensure crops receive precise and timely water and nutrient applications while developing your capability as a people manager and operational leader. This role is suited to an experienced irrigation team leader or an irrigation technician, senior operative, or supervisor who is ready to step up into a first line management position, combining hands on technical delivery with increasing responsibility for team leadership, planning, and decision making. Key Responsibilities Manage automated and manual irrigation systems including drip systems and sprinklers to meet crop specific hydration requirements Implement and monitor fertigation programmes including managing Electrical Conductivity (EC) and pH levels Carry out regular inspections, maintenance, troubleshooting, and repairs of pumps, valves, filters, lines, and control systems Conduct daily crop walks and soil moisture assessments, adjusting irrigation schedules based on crop growth stage and climatic conditions Lead, train, and supervise irrigation technicians and general farm workers, producing work plans and schedules and ensuring procedures are followed Maintain accurate records of irrigation activities, water usage, fertigation inputs, and maintenance logs Ensure full compliance with food safety, health & safety, and biosecurity requirements, maintaining audit ready documentation Take ownership of new irrigation projects and work with the wider management team to drive improvements in productivity, crop quality, and sustainability Ideal Candidate Skills & Experience Proven experience working with irrigation systems, ideally within soft and/or stone fruit production Experience using Priva irrigation systems Highly organised with strong attention to detail Strong communication and leadership skills, including working with multilingual teams Motivated to develop management and people leadership capability Passionate about agriculture, innovation, and operational excellence Flexible to work weekends and extended hours during peak growing periods Positive, proactive, eager to learn, with a clear desire to progress Competent using Microsoft Word, Excel, and PowerPoint Desirable PA1, PA2a, PA3a, PA6 certificates Experience using Muddy Boots Farm Management Software Working Hours Full time, with extended hours required during peak periods of the growing season How to Apply Please click on the "apply now" button. As we are a specialist recruitment business within the Agricultural and Farming industry, all applicants must hold an NVQ Level 2, Scottish NVQ Level 2, or an equivalent qualification relevant to the role. The Industry (Key Words) Irrigation Team Leader, Irrigation Supervisor, Irrigation Manager, Fresh Produce, Soft Fruit, Stone Fruit, Fertigation, Priva Systems, Horticulture, Sustainable Agriculture, Agriculture Jobs We thank all applicants who apply for this role; however, only those shortlisted for interview will be contacted. All applications will be handled in strict confidence and personal details will not be shared without prior consent. About Us Established in 2013, Agricultural and Farming Jobs provide expert recruitment, headhunting, and job advertising services across agriculture, horticulture, food and fresh produce, veterinary, animal health, agrochemicals, machinery, technical and engineering, and specialist education sectors across the UK and internationally.

Feefo helps both consumers and businesses make the right decisions. Founded in 2010, Feefo works with 6,000+ brands worldwide to collect reliable and constructive reviews they can learn from and display. We invite confirmed customers to leave feedback, which results in reliable, fake-free reviews, so consumers can learn how people like them feel about different products and services. And companies can discover what they're doing right, and where they can improve. This allows Feefo's clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time. We're a team of technology specialists, industry experts, and multi-lingual client services champions that operates across various sectors, including travel, retail, automotive, and finance. Feefo's bespoke artificial intelligence, business insight, review software and compliance solutions help increase client sales and reduce churn. As a Google Premier Partner, our clients can improve their search and paid conversion rates too. We are proud to work with companies, large and small, from household names to local heroes. What you'll do Build Strong Customer Relationships: Cultivate and develop deep relationships with multiple stakeholders across various operational, technical, and commercial levels. Take ownership of customer relationships, ensuring the execution of our value proposition and alignment with customer expectations. Identify and cultivate opportunities for strategic partnerships and collaborations with customers. Anticipate and address customer needs proactively, ensuring a seamless and positive experience. Drive Renewals and Expansion: Work closely with the Sales team to develop and execute targeted upselling and cross-selling strategies. Leverage customer insights to identify expansion opportunities and tailor solutions to meet their evolving needs. Ensure timely completion of renewals in accordance with our established CRM processes. Utilise data-driven insights to optimize customer engagement and identify opportunities for growth. Account Planning and Strategy: Develop, maintain and execute strategic account plans that align with the customer's business objectives and drive revenue growth for Feefo. Conduct quarterly business reviews to assess customer satisfaction, identify areas for improvement, and propose value-added solutions. Provide consultative advice to customers, guiding them on maximizing the return on their investment and providing best practices on the use of our platform. Product Expertise and Adoption: Acquire a deep understanding of our solutions and their place in the market. Collaborate with the Product team to provide feedback on customer needs and influence the product roadmap. Train and empower customers to maximize the value of our products and services. Communicate product updates and enhancements clearly to customers. Issue Resolution and Customer Satisfaction: Take ownership of customer issues and drive them to resolution, minimising impact on the customer's business. Measure and track customer satisfaction metrics and implement strategies to improve performance. Focus on increasing product adoption among additional stakeholders, providing guidance and support for seamless integration into their other platforms. Experienced Preferred Proven track record in customer success, account management, or a similar role. Strong commercial acumen and a focus on revenue generation. Excellent communication and interpersonal skills. Ability to build strong relationships with customers at all levels. Strong problem-solving and analytical skills. Experience with CRM and other relevant tools. A passion for customer success and a desire to exceed expectations. Skills & Experience Must Have 4+ years of customer success experience with a focus on global/enterprise accounts ideally within a digital or data environment Proven ability to prioritise and manage multiple projects in a dynamic environment Excellent negotiation skills and ability to work within tight time frames and under pressure Proficient in creating and delivering compelling presentations for technical products Excellent verbal and written communication skills, comfortable working in a technical environment Experience using a CRM platform for pipeline management. We use Dynamics Ability to nurture relationships, build stakeholder connections, and collaborate successfully across operational departments Positive attitude, team player, adaptable, resourceful, and self-starter Good understanding of operational processes with excellent commercial awareness Consultative approach to problem-solving and execution of customer issue resolutions Qualifications & Training Desirable - previous experience working within the following sectors; Travel, Retail or Automotive At Feefo, we believe that a diverse and inclusive workplace drives innovation and creativity. We are committed to fostering a culture where everyone feels valued, respected, and empowered. We welcome applications from individuals of all backgrounds, experiences, and perspectives. We do not discriminate on the basis of race, religion, sex, sexual orientation, gender identity, age, marital status, disability, veteran status, nationality, or any other characteristic protected by law. Together, we strive to create a supportive and equitable environment for all.

Location: Cumbria Specialism:Food Hygiene & Health and Safety Job Description Are you a qualifiedEnvironmental Health Practitioner (EHP)or Environmental Health Officer (EHO) and looking to advance your career in theprivate sector? JoinShield Safety, one of the UK's leadingEnvironmental Health Consultancies, and take the next step in your career. Whether you are wanting to achieve CIEH Registrationthroughour structuredPathway to Registration Programme, you've ready to take a step up in your Environmental Health career and take advantage or the unrivalled professional development opportunities that we can offer, or perhaps you simply want a change from Housing or Port Health and you want to specialise in Food Hygiene and Health & Safety instead. This is a fantastic opportunity for professionals with aBSc or MSc in Environmental Healthand some hands-on experience in leading inspections or auditingto grow within a collaborative, passionate and award-winning team. Why Work with Shield Safety We're committed to developing the next generation ofexperienced Registered Environmental Health Practitioners. Whether your goal is to become aSpecialist Consultant,a Senior Auditor or a Regional Manager, we'll support your journey every step of the way. We offer unrivalled opportunities for career developmentand continuous learning with CPD opportunities, technical workshops, development programmes, and all the support you need to succeed from expert industry mentors. And as mentioned, you'll be given full support to complete yourChartered Institute of Environmental Health (CIEH) Registered EHP Pathway Programme. Specialise in Food Safety and Health and Safety Unlike EHO roles focused on Housing or Environmental Protection, our consultancy specialises inFood Safety ComplianceandHealth and Safety Risk Managementacross theHospitality,Retail, andLeisure sectors. Work Smarter with Compliance Technology Use our proprietaryAudit Upload Tooland digital compliance systems to streamline your work. No more paperwork - just efficient, tech-led solutions. Work with Leading UK Brands Gain experience working with high-profile clients and leading brand names in Retail and Hospitality, including major supermarket chains and restaurant groups, delivering high-impactenvironmental health auditsand consultancy services. Go beyond inspections - get involved intraining delivery,bespoke consultancy, andthought leadershipprojects that influence the future ofpublic health and safetyin the UK. Industry Recognition and Collaboration Collaborate with experts from theChartered Institute of Environmental Health (CIEH),Food Standards Agency (FSA), andFood Standards Scotland (FSS). Be part of a team shaping national standards inEnvironmental Health compliance. Join a company twice namedCompliance Consultancy of the Year, recognised for excellence inFood Hygiene,Health and Safety Auditing, andRegulatory Compliance. What We're Looking For To succeed in this role, you should: Hold an accredited BSc or MSc in Environmental Health Have some experience leading audits, inspections or compliance consultancy Be passionate about public health, risk management, and regulatory compliance Possess strong written and verbal communication skills Hold a full and valid UK driving licence Apply Now - Environmental Health Jobs UK If you're ready to grow your career as a CIEH Registered Environmental Health Practitioner in a forward-thinking, supportive, and innovative consultancy, apply today. One of our team members will be in touch to guide you through the next steps. Apply nowand become a part of our diverse and dynamic team, making every day safer! What We Offer Clear progression pathway: All EHPs are supported from day one on the path to becoming a Registered EHP. Professional growth: We cover professional memberships and provide ongoing training. Flexible benefits: 33 days holiday, increasing with service, plus the option to purchase an extra 5 days, flexible working, plenty of training opportunities and CPD, strong benefits package Work in a tech-based, client-facing environment. No mountains of paperwork or long hours at home. Exposure to leading hospitality and retail brands, and an opportunity to learn from industry thought leaders. This is a rare opportunity for qualified EHPs to work in a field-based, client-facing role with unparalleled career progression in the private sector.