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Knepp Swallows Ltd
Shop Manager
Knepp Swallows Ltd Horsham, Sussex
Job Title: Shop Manager - Knepp Wilding Shop Location: Knepp Wilding Shop, Horsham, West Sussex Salary: 30,000 - 40,000 pa. Depending on experience. Additional bonus linked to KPIs. Job Type: Full Time, Permanent Hours: Approximately 40 hours per week. Core hours are five days a week normally on a fixed rota. As a manager you are expected to help run occasional high-profile evening events and work out-of-hours when necessary. About us: Knepp is a pioneering rewilding project and the subject of the bestselling book and feature film, "Wilding" by Isabella Tree. Since starting rewilding 25 years ago, rare and endangered species have found sanctuary here and the sheer abundance of life is astonishing. Knepp's dynamic and rebounding ecosystem is a story of hope, showing how nature can bounce back if we let it. Now, thousands of nature-lovers come here to explore this wild, changing landscape. Our shop is the entranceway to Knepp and an exciting landscape in itself, with over 1000 product lines that showcases the very best of planet-positive produce and gifts. With sustainability at its core, the shop offers beautiful lifestyle products and gifts that inspire a wilder way of living. We also stock our own regenerative meat, grown in the rewilding project, as well as fresh produce from our onsite organic market garden. We are looking for an engaging and passionate Shop Manager to join our team and help take the shop in exciting new directions, including possibly an online presence. If you're excited by sustainability, community and beautiful products, this role is for you. About the role: Managing a small team of shop assistants, providing effective and inspirational leadership of your team, ensuring delivery of excellent customer service Replenishing stock, liaising with suppliers and our sourcing team to maintain orders in line with demand Managing of stock, overseeing stock rotations, deliveries, and organising of storage and stock counts Ensure wastage is kept to a minimum, closely monitoring short-dated stock, and liaising with the kitchen to utilise fresh stock that doesn't sell Maintaining beautiful and organised shop displays Help instigate and run events that promote sales and our mission through events in the shop (author evenings; table takeovers; children's events etc) Assist the buyer with recommendations to ensure a relevant and ever-changing range About you: We are looking for an individual with previous management experience who understands customer service. The ideal candidate will have: Positive can-do attitude, proactive and a good team player who works well with our team of managers across the site (restaurant market garden etc). Sound project management and planning skills Natural leadership skill A passion for sustainability and produce Essential Experience: Management Retail sales Supervising experience Customer service Licence/Certification: Driving Licence (essential - we are a rural site) Working at Knepp: Employee discount in our restaurant and shop Company pension 28 days paid holiday Manager bonus tied to KPIs Free camping Free on-site parking Please click on the APPLY button to submit your CV for this role. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK Candidates with the relevant experience or job titles of: Retail Shop Manager, Retail Manager, Shop Manager, Retail Coordinator, Retail Management, Shop Team Leader, Retail Sales Manager, Sales Manager, Retail Store Manager, Store Manager, General Shop Manager, Retail Store Coordinator, Retail Store Leader, Retail Shop Coordinator may also be considered for this role.
Mar 12, 2026
Full time
Job Title: Shop Manager - Knepp Wilding Shop Location: Knepp Wilding Shop, Horsham, West Sussex Salary: 30,000 - 40,000 pa. Depending on experience. Additional bonus linked to KPIs. Job Type: Full Time, Permanent Hours: Approximately 40 hours per week. Core hours are five days a week normally on a fixed rota. As a manager you are expected to help run occasional high-profile evening events and work out-of-hours when necessary. About us: Knepp is a pioneering rewilding project and the subject of the bestselling book and feature film, "Wilding" by Isabella Tree. Since starting rewilding 25 years ago, rare and endangered species have found sanctuary here and the sheer abundance of life is astonishing. Knepp's dynamic and rebounding ecosystem is a story of hope, showing how nature can bounce back if we let it. Now, thousands of nature-lovers come here to explore this wild, changing landscape. Our shop is the entranceway to Knepp and an exciting landscape in itself, with over 1000 product lines that showcases the very best of planet-positive produce and gifts. With sustainability at its core, the shop offers beautiful lifestyle products and gifts that inspire a wilder way of living. We also stock our own regenerative meat, grown in the rewilding project, as well as fresh produce from our onsite organic market garden. We are looking for an engaging and passionate Shop Manager to join our team and help take the shop in exciting new directions, including possibly an online presence. If you're excited by sustainability, community and beautiful products, this role is for you. About the role: Managing a small team of shop assistants, providing effective and inspirational leadership of your team, ensuring delivery of excellent customer service Replenishing stock, liaising with suppliers and our sourcing team to maintain orders in line with demand Managing of stock, overseeing stock rotations, deliveries, and organising of storage and stock counts Ensure wastage is kept to a minimum, closely monitoring short-dated stock, and liaising with the kitchen to utilise fresh stock that doesn't sell Maintaining beautiful and organised shop displays Help instigate and run events that promote sales and our mission through events in the shop (author evenings; table takeovers; children's events etc) Assist the buyer with recommendations to ensure a relevant and ever-changing range About you: We are looking for an individual with previous management experience who understands customer service. The ideal candidate will have: Positive can-do attitude, proactive and a good team player who works well with our team of managers across the site (restaurant market garden etc). Sound project management and planning skills Natural leadership skill A passion for sustainability and produce Essential Experience: Management Retail sales Supervising experience Customer service Licence/Certification: Driving Licence (essential - we are a rural site) Working at Knepp: Employee discount in our restaurant and shop Company pension 28 days paid holiday Manager bonus tied to KPIs Free camping Free on-site parking Please click on the APPLY button to submit your CV for this role. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK Candidates with the relevant experience or job titles of: Retail Shop Manager, Retail Manager, Shop Manager, Retail Coordinator, Retail Management, Shop Team Leader, Retail Sales Manager, Sales Manager, Retail Store Manager, Store Manager, General Shop Manager, Retail Store Coordinator, Retail Store Leader, Retail Shop Coordinator may also be considered for this role.
HW Finance
Interim Finance Project Manager - Reporting & Control
HW Finance Liverpool, Merseyside
We're supporting a leading retail business in Merseyside with the appointment of an Interim Finance Project Manager to strengthen financial control, reporting and governance during a period of change. This is a highly visible role, working closely with the senior finance leadership team, with a strong focus on getting the fundamentals right while helping future-proof the finance function. The Role You'll take ownership of several finance-led projects, including: Reviewing and strengthening financial control frameworks Improving balance sheet integrity and reconciliation processes Supporting statutory and management reporting Creating, documenting and embedding accounting policies Assessing current processes and driving practical improvements Acting as a bridge between BAU finance and wider transformation initiatives What We're Looking For Qualified accountant (ACA / ACCA / CIMA) Strong background in financial reporting, controls and technical accounting Experience delivering finance projects in large, complex organisations Comfortable rolling sleeves up - hands-on and delivery focused Retail or consumer-facing sector experience advantageous but not essential Why This Role? Work with a financially stable retailer Senior stakeholder exposure and real influence Hybrid working (4 days onsite, flexibility for the right person) A genuine opportunity to leave the finance function in a stronger place If you're an experienced finance professional who enjoys bringing structure, clarity and control , this could be a great fit.
Mar 12, 2026
Contractor
We're supporting a leading retail business in Merseyside with the appointment of an Interim Finance Project Manager to strengthen financial control, reporting and governance during a period of change. This is a highly visible role, working closely with the senior finance leadership team, with a strong focus on getting the fundamentals right while helping future-proof the finance function. The Role You'll take ownership of several finance-led projects, including: Reviewing and strengthening financial control frameworks Improving balance sheet integrity and reconciliation processes Supporting statutory and management reporting Creating, documenting and embedding accounting policies Assessing current processes and driving practical improvements Acting as a bridge between BAU finance and wider transformation initiatives What We're Looking For Qualified accountant (ACA / ACCA / CIMA) Strong background in financial reporting, controls and technical accounting Experience delivering finance projects in large, complex organisations Comfortable rolling sleeves up - hands-on and delivery focused Retail or consumer-facing sector experience advantageous but not essential Why This Role? Work with a financially stable retailer Senior stakeholder exposure and real influence Hybrid working (4 days onsite, flexibility for the right person) A genuine opportunity to leave the finance function in a stronger place If you're an experienced finance professional who enjoys bringing structure, clarity and control , this could be a great fit.
Ford & Stanley Select
Supply Chain Manager
Ford & Stanley Select Crewe, Cheshire
Supply Chain Manager - Crewe (Hybrid) - Up to £60,000 The Situation One of the leading providers of rail/rolling stock maintenance services is looking to expand their Supply Chain capabilities by hiring a Supply Chain Manager to oversee activities across the business on an operational level. The SCM will be responsible for managing the procurement (direct/indirect), contracts & inventory/stores function. Managing a team of 4, with 3 indirect reports across various UK sites, the SCM will provide act as a technical escalation to supply chain queries & the lead the team, supporting and overseeing the Bill of Materials across all light and heavy Maintenance contracts. The role will be well varied, with a balance of team leadership and development alongside process management/oversight & sign off. This is a key role for the business and will allow the Head of Supply Chain to have a more strategic focus moving forward. The Opportunity This is an exciting challenge for an established Procurement & Supply Chain professional; sitting between engineering, business operations and supply chain, this person will play a key role in the successful and timely delivery of projects, directly impacting if trains will return to service on time. The role will present unique challenges daily, on a busy & fast paced depot that has a very busy orderbook for years to come There is a great sense of community and teamwork onsite; this role will be a great fit for someone that enjoys working in a collaborative environment. This is a standout opportunity to lead supply chain operations and be able to make visible and tangible differences to the UK Rail industry. You will be managing a well experienced and capable team. Salary & Benefits : Up to £60,000 p/annum Company Bonus 25 days + 8 annual leave Health shield Location & Working Model: Initially onsite for first few months Hybrid : 3 days in office, 2 days remote once settled in. Element of flex on start-finish time (between 7am-9am start) Essential Criteria Strong background in procurement Appreciation, knowledge of or experience in Public sector procurement Engineering or heavy manufacturing sector experience Teams management/leadership experience Strong written and oral communicator About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas recruiting, developing and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise Business specialising in blue collar trade & technical services permanent and temporary. Ford & Stanley Recruitment Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. Ford & Stanley Executive Search Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East and Europe. Ford & Stanley Genius Performance Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers.
Mar 12, 2026
Full time
Supply Chain Manager - Crewe (Hybrid) - Up to £60,000 The Situation One of the leading providers of rail/rolling stock maintenance services is looking to expand their Supply Chain capabilities by hiring a Supply Chain Manager to oversee activities across the business on an operational level. The SCM will be responsible for managing the procurement (direct/indirect), contracts & inventory/stores function. Managing a team of 4, with 3 indirect reports across various UK sites, the SCM will provide act as a technical escalation to supply chain queries & the lead the team, supporting and overseeing the Bill of Materials across all light and heavy Maintenance contracts. The role will be well varied, with a balance of team leadership and development alongside process management/oversight & sign off. This is a key role for the business and will allow the Head of Supply Chain to have a more strategic focus moving forward. The Opportunity This is an exciting challenge for an established Procurement & Supply Chain professional; sitting between engineering, business operations and supply chain, this person will play a key role in the successful and timely delivery of projects, directly impacting if trains will return to service on time. The role will present unique challenges daily, on a busy & fast paced depot that has a very busy orderbook for years to come There is a great sense of community and teamwork onsite; this role will be a great fit for someone that enjoys working in a collaborative environment. This is a standout opportunity to lead supply chain operations and be able to make visible and tangible differences to the UK Rail industry. You will be managing a well experienced and capable team. Salary & Benefits : Up to £60,000 p/annum Company Bonus 25 days + 8 annual leave Health shield Location & Working Model: Initially onsite for first few months Hybrid : 3 days in office, 2 days remote once settled in. Element of flex on start-finish time (between 7am-9am start) Essential Criteria Strong background in procurement Appreciation, knowledge of or experience in Public sector procurement Engineering or heavy manufacturing sector experience Teams management/leadership experience Strong written and oral communicator About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas recruiting, developing and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise Business specialising in blue collar trade & technical services permanent and temporary. Ford & Stanley Recruitment Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. Ford & Stanley Executive Search Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East and Europe. Ford & Stanley Genius Performance Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers.
SOUTHBANK CENTRE
Senior Commercial Operations Manager
SOUTHBANK CENTRE
We are currently looking for a Senior Commercial Operations Manager to join our Commercial team on a permanent full time contract. You will lead the strategic planning and operational delivery of the Southbank Centre s vibrant outdoor commercial estate, overseeing a diverse portfolio of restaurants, a weekly food market, and seasonal pop-ups. You will be responsible for enhancing the reputation of Southbank Centre as a destination by ensuring commercial operations are delivered to consistently high standards, aligned with organisational values and visitor expectations. Please download the attached Job Description for a full overview of this role's responsibilities. If you are viewing on a job board, please head to our webpage to find the original advert The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert. The deadline for applications is 23:59 on the closing date for the job posting. Please note, applications sent via Email or 3rd party agencies will not be considered . Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name. Whilst AI apps can be useful for research, we ask that you answer our questions in your own words. This will help us to get to know you as an individual as well as your thoughts about the role. Please note that responses identified as solely AI-generated may not be considered. We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues. Key Responsibilities To oversee all operations for our outdoor commercial portfolio, ensuring the seamless delivery of our restaurants, food markets, and seasonal & ancillary pop-ups hitting targets. To provide effective, inclusive leadership and line management of the Commercial Operations team, creating a positive, high-performance and collaborative culture where accountability, capability and continuous improvement are embedded. To develop and drive entrepreneurial activity to the benefit of Southbank Centre, maximising operator and supplier relationships and identifying opportunities and collaborating with other departments. To lead the delivery of commercial change, including operator transitions, refurbishments and compliance-led improvements, ensuring business continuity and income protection. To ensure our outdoor estate consistently delivers a world-class visitor experience, aligning commercial operations with the Southbank Centre s core values and reputation. Skills & Experience Proven experience delivering complex commercial operations within high-footfall, multi-site environments, with accountability for income, compliance and performance. Experience leading teams and coordinating cross-functional stakeholders, including but not limited to commercial, property and legal colleagues, to deliver operational and contractual outcomes. Proven delivery of restaurant openings, refurbishments, transitions or closures within live hospitality environments, managing risk, continuity of trade and reputation. Strong practical understanding of food and beverage operations, including food safety, licensing, planning and front-of-house/back-of-house requirements. Strong financial acumen, including budget management, forecasting, financial risk assessment and tracking of project budgets and milestones. Ability to manage complex, fast-paced change programmes with material commercial impact, balancing competing priorities and making sound decisions under pressure. Excellent communication and negotiation skills, with the ability to influence senior stakeholders, operators and partners while maintaining control in high-pressure environments. Benefits As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following: A min 5% pension contribution (going up to 9% depending on employee contribution), from day 1 of employment 28 days annual leave, plus bank holidays Hybrid working model depending on operational requirements Enhanced sick pay Enhanced family leave benefits Up to 30% discounts at onsite retail, food and beverage vendors Staff ticket offers for SC events Free entry to Hayward Gallery Free/discounted entry with other reciprocal organisations Free staff yoga
Mar 12, 2026
Full time
We are currently looking for a Senior Commercial Operations Manager to join our Commercial team on a permanent full time contract. You will lead the strategic planning and operational delivery of the Southbank Centre s vibrant outdoor commercial estate, overseeing a diverse portfolio of restaurants, a weekly food market, and seasonal pop-ups. You will be responsible for enhancing the reputation of Southbank Centre as a destination by ensuring commercial operations are delivered to consistently high standards, aligned with organisational values and visitor expectations. Please download the attached Job Description for a full overview of this role's responsibilities. If you are viewing on a job board, please head to our webpage to find the original advert The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert. The deadline for applications is 23:59 on the closing date for the job posting. Please note, applications sent via Email or 3rd party agencies will not be considered . Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name. Whilst AI apps can be useful for research, we ask that you answer our questions in your own words. This will help us to get to know you as an individual as well as your thoughts about the role. Please note that responses identified as solely AI-generated may not be considered. We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues. Key Responsibilities To oversee all operations for our outdoor commercial portfolio, ensuring the seamless delivery of our restaurants, food markets, and seasonal & ancillary pop-ups hitting targets. To provide effective, inclusive leadership and line management of the Commercial Operations team, creating a positive, high-performance and collaborative culture where accountability, capability and continuous improvement are embedded. To develop and drive entrepreneurial activity to the benefit of Southbank Centre, maximising operator and supplier relationships and identifying opportunities and collaborating with other departments. To lead the delivery of commercial change, including operator transitions, refurbishments and compliance-led improvements, ensuring business continuity and income protection. To ensure our outdoor estate consistently delivers a world-class visitor experience, aligning commercial operations with the Southbank Centre s core values and reputation. Skills & Experience Proven experience delivering complex commercial operations within high-footfall, multi-site environments, with accountability for income, compliance and performance. Experience leading teams and coordinating cross-functional stakeholders, including but not limited to commercial, property and legal colleagues, to deliver operational and contractual outcomes. Proven delivery of restaurant openings, refurbishments, transitions or closures within live hospitality environments, managing risk, continuity of trade and reputation. Strong practical understanding of food and beverage operations, including food safety, licensing, planning and front-of-house/back-of-house requirements. Strong financial acumen, including budget management, forecasting, financial risk assessment and tracking of project budgets and milestones. Ability to manage complex, fast-paced change programmes with material commercial impact, balancing competing priorities and making sound decisions under pressure. Excellent communication and negotiation skills, with the ability to influence senior stakeholders, operators and partners while maintaining control in high-pressure environments. Benefits As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following: A min 5% pension contribution (going up to 9% depending on employee contribution), from day 1 of employment 28 days annual leave, plus bank holidays Hybrid working model depending on operational requirements Enhanced sick pay Enhanced family leave benefits Up to 30% discounts at onsite retail, food and beverage vendors Staff ticket offers for SC events Free entry to Hayward Gallery Free/discounted entry with other reciprocal organisations Free staff yoga
WHSmith
Airside - Multi Site Store Manager
WHSmith Inverness, Highland
WHSmith Inverness Airport, Inverness Airport, Inverness, Highland, United Kingdom Job Description Posted Friday 6 March 2026 at 01:00 Multi-Site Store Manager - WHSmith At WHSmith, our mission is simple: to enhance every journey through exceptional service, and at the heart of this are our people, customers, and partners. As a Multi-Site Store Manager, you'll lead the performance of multiple stores across various formats, including InMotion and hospitality, driving growth and ensuring a world-class customer experience. Airport Requirements: 5 years continuous references - to gain an airport pass you will need to provide 5 years' worth of either employment or education references without any gaps. Criminal Records Bureau Check - to be completed by WHSmith if your application is successful. Photographic ID i.e. passport or UK Driving Licence. What being a Multi-Site Store Manager is all about: People: Fostering a positive, unified multi-store culture where teams work together to achieve business goals. Tailoring development and training plans for each store, nurturing strengths and potential within teams. Creating an environment of openness, engagement, and communication, acting as an advocate for the colleague voice. Cultivating talent and maintaining a flexible succession plan for key roles, ensuring top talent development. Overseeing HR processes, ensuring all policies and procedures are followed with support from the ER team. Ensuring stores are safe and compliant with all legal requirements, including HMRC standards. Completing mandatory training on time and ensuring new starters experience a welcoming induction. Managing staffing profiles effectively, ensuring productivity is maximised while adhering to payroll budgets. Promoting diversity and prioritising the wellbeing of your teams while keeping them updated on business communications. Plan: Conducting purposeful store visits with a focus on people, planning, and customer satisfaction. Using data to drive results, setting clear SMART actions and consistently monitoring progress. Ensuring store activities are completed on time and in line with brand guidelines and supplier requirements. Maintaining high standards for stock availability, shrink controls, and productivity across all stores. Coaching teams on key processes and ensuring a consistent customer journey through efficient execution. Managing the commercial business scorecard, focusing on sales, shrink, payroll, and legal compliance, closing performance gaps across stores. Ensuring the right colleagues are in the right place at the right time, effectively managing peaks and maintaining budgeted hours. Proactively managing shrinkage and food waste, particularly in high-risk areas like InMotion and hospitality. Customer: Ensuring consistently high store standards across all locations by coaching and validating the execution of brilliant behaviours. Motivating InMotion teams to meet sales targets and drive a performance-driven culture. Role-modelling exceptional customer service, coaching teams to sell, manage queues, and deliver delightful customer experiences. Focusing on growing sales by educating teams on key commercial levers like spend per passenger, ATV, and transaction volumes. Conducting weekly one-on-one meetings to set objectives and measure contribution to sales goals. Ensuring all colleagues are passionate about customer-first culture and knowledgeable about products to drive add-on sales. Contributing to strategic projects that influence the UK Travel Business, becoming a recognised expert in your area. Build and maintain strong relationships with landlords, ensuring any issues are dealt with promptly. How we reward our teams: Competitive salary, pension scheme, and 33 days holiday (including bank holidays). Employee discounts (up to 50%) and deals from retail partners for savings on dining, entertainment, and more. Employee Assistance Programme to support physical, mental, and financial wellbeing. About WHSmith: With a rich heritage, WHSmith continues to grow, particularly in airports, hospitals, rail stations, and motorway services. Our InMotion brand is leading the way in digital accessories, offering an exceptional customer experience. We have established strong partnerships with brands like M&S and Costa Coffee to broaden our customer offerings across the UK. As we grow, our mission remains simple: to make every journey better. We are proud to be an inclusive employer, where our colleagues are welcome and free to be themselves. WHSmith Inverness Airport, Inverness Airport, Inverness, Highland, United Kingdom
Mar 12, 2026
Full time
WHSmith Inverness Airport, Inverness Airport, Inverness, Highland, United Kingdom Job Description Posted Friday 6 March 2026 at 01:00 Multi-Site Store Manager - WHSmith At WHSmith, our mission is simple: to enhance every journey through exceptional service, and at the heart of this are our people, customers, and partners. As a Multi-Site Store Manager, you'll lead the performance of multiple stores across various formats, including InMotion and hospitality, driving growth and ensuring a world-class customer experience. Airport Requirements: 5 years continuous references - to gain an airport pass you will need to provide 5 years' worth of either employment or education references without any gaps. Criminal Records Bureau Check - to be completed by WHSmith if your application is successful. Photographic ID i.e. passport or UK Driving Licence. What being a Multi-Site Store Manager is all about: People: Fostering a positive, unified multi-store culture where teams work together to achieve business goals. Tailoring development and training plans for each store, nurturing strengths and potential within teams. Creating an environment of openness, engagement, and communication, acting as an advocate for the colleague voice. Cultivating talent and maintaining a flexible succession plan for key roles, ensuring top talent development. Overseeing HR processes, ensuring all policies and procedures are followed with support from the ER team. Ensuring stores are safe and compliant with all legal requirements, including HMRC standards. Completing mandatory training on time and ensuring new starters experience a welcoming induction. Managing staffing profiles effectively, ensuring productivity is maximised while adhering to payroll budgets. Promoting diversity and prioritising the wellbeing of your teams while keeping them updated on business communications. Plan: Conducting purposeful store visits with a focus on people, planning, and customer satisfaction. Using data to drive results, setting clear SMART actions and consistently monitoring progress. Ensuring store activities are completed on time and in line with brand guidelines and supplier requirements. Maintaining high standards for stock availability, shrink controls, and productivity across all stores. Coaching teams on key processes and ensuring a consistent customer journey through efficient execution. Managing the commercial business scorecard, focusing on sales, shrink, payroll, and legal compliance, closing performance gaps across stores. Ensuring the right colleagues are in the right place at the right time, effectively managing peaks and maintaining budgeted hours. Proactively managing shrinkage and food waste, particularly in high-risk areas like InMotion and hospitality. Customer: Ensuring consistently high store standards across all locations by coaching and validating the execution of brilliant behaviours. Motivating InMotion teams to meet sales targets and drive a performance-driven culture. Role-modelling exceptional customer service, coaching teams to sell, manage queues, and deliver delightful customer experiences. Focusing on growing sales by educating teams on key commercial levers like spend per passenger, ATV, and transaction volumes. Conducting weekly one-on-one meetings to set objectives and measure contribution to sales goals. Ensuring all colleagues are passionate about customer-first culture and knowledgeable about products to drive add-on sales. Contributing to strategic projects that influence the UK Travel Business, becoming a recognised expert in your area. Build and maintain strong relationships with landlords, ensuring any issues are dealt with promptly. How we reward our teams: Competitive salary, pension scheme, and 33 days holiday (including bank holidays). Employee discounts (up to 50%) and deals from retail partners for savings on dining, entertainment, and more. Employee Assistance Programme to support physical, mental, and financial wellbeing. About WHSmith: With a rich heritage, WHSmith continues to grow, particularly in airports, hospitals, rail stations, and motorway services. Our InMotion brand is leading the way in digital accessories, offering an exceptional customer experience. We have established strong partnerships with brands like M&S and Costa Coffee to broaden our customer offerings across the UK. As we grow, our mission remains simple: to make every journey better. We are proud to be an inclusive employer, where our colleagues are welcome and free to be themselves. WHSmith Inverness Airport, Inverness Airport, Inverness, Highland, United Kingdom
Product Strategy Manager
InPost Ltd. City Of Westminster, London
Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we're looking for a Product Strategy Manager to join our Commercial team! Our mission? To switch up the status quo and become the UK's leading out of home business. With a fast growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we're bringing freedom to anyone with a parcel. At InPost UK, we're building an unparalleled group of talent that's committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top notch experts in e commerce, technology, scale up growth, sustainability, logistics and supply chain. We're a passionate bunch with high ambition - we collaborate, innovate, support each other, and leave egos at the door. About the role: Working in close partnership with the Commercial Leadership team, this role will support the definition, shaping and execution of strategic product initiatives that drive InPost UK's growth ambitions. The Product Strategy Manager will take ownership of key projects end to end, translating strategic priorities into actionable plans and delivering measurable results. This is a hands on role at the heart of our business, offering significant exposure to senior stakeholders and cross functional teams. Through day to day involvement in high impact initiatives, this person will develop deep commercial and operational expertise, providing an excellent platform for progression into senior strategy or business management roles. Key responsibilities: Strategic Project Delivery: Own and drive assigned strategic initiatives from scoping through to delivery, including building business cases, defining milestones, and tracking outcomes against objectives. End to End Execution: Take accountability for the full lifecycle of projects, coordinating resources, managing timelines, and ensuring quality delivery within agreed parameters. Cross Functional Coordination: Work across Operations, Technology, Finance, and Commercial teams to align resources, remove blockers, and ensure seamless execution of strategic goals. Commercial Partnership: Partner with the Commercial Leadership team to ensure product strategy initiatives are commercially informed and support revenue and growth targets. Analysis and Insights: Conduct market research, competitive analysis, and performance evaluations to support strategic decisions and improve product offerings. What you'll be doing: Supporting the Commercial Leadership team in cascading strategic priorities into actionable KPIs, milestones, and operational plans. Facilitating strategic discussions and contributing to the establishment and review of annual strategic priorities. Creating transparency and visibility by driving regular project and results review sessions, ensuring effective governance and accountability. Building and maintaining business cases for product initiatives, including market analysis, financial modelling, and stakeholder presentations. Working cross functionally to drive company KPIs and improve alignment of functional processes, resource allocation, and goals with organisational strategy. Delivering end to end solutions for accurate reporting of KPIs and business milestones, including integration and standardisation of reports and data sources. Contributing to a clear governance structure for project and goal delivery within the leadership team. Supporting the leadership team with ad hoc strategic projects and analysis as required. What we need from you: A curious self starter and genuine problem solver who takes the initiative to identify issues and develop solutions. Experience in managing and delivering strategic projects in a fast paced, commercially driven environment. Demonstrated ability to collaborate, challenge, and communicate effectively with a diverse range of stakeholders across functions and organisational levels. Strong analytical and data oriented mindset with high attention to detail. Solid understanding of project governance and structured delivery frameworks. Excellent report writing, presenting and stakeholder communication skills. Ability to build and maintain rapport and relationships across teams and levels, including with senior leadership. Comfortable operating with ambiguity and able to bring structure to undefined problems. We're looking for people who are ready for a fast paced environment, get their kicks out of problem solving and can balance getting today's stuff done, whilst building for the future. We're looking for people with drive and natural curiosity - who want to do things differently. And do them brilliantly. Perks of the job! Enhanced Annual Leave - 26 Days Plus the Option to Buy Additional Days per year More time for you to relax, explore, and enjoy life. Vitality Health Care Stay healthy and happy with our top notch health coverage. Work from Anywhere - 4 Weeks per year Embrace the freedom to work remotely abroad for up to 4 weeks per year, allowing you to explore new horizons while staying connected. Enhanced Parental Leave We support you during those precious family moments. Rail Loan Commute with ease! Purchase an annual season ticket, expense it through our InPost expenses procedure, and enjoy a more affordable interest free repayment over the year. Volunteering Days Take a paid day to make a difference in your community. Hybrid Working (Role suitability dependent) We innovate, collaborate and optimise by coming together 3 days per week in the office. Bring Your Dog to Work Day (Every Friday) Make every Friday pawsitively amazing! The InPost process: We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we'd like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you'll then go through another one or two stages, depending on the level of the role. At InPost, we love uniqueness. Our strength is our people. We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.
Mar 12, 2026
Full time
Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we're looking for a Product Strategy Manager to join our Commercial team! Our mission? To switch up the status quo and become the UK's leading out of home business. With a fast growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we're bringing freedom to anyone with a parcel. At InPost UK, we're building an unparalleled group of talent that's committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top notch experts in e commerce, technology, scale up growth, sustainability, logistics and supply chain. We're a passionate bunch with high ambition - we collaborate, innovate, support each other, and leave egos at the door. About the role: Working in close partnership with the Commercial Leadership team, this role will support the definition, shaping and execution of strategic product initiatives that drive InPost UK's growth ambitions. The Product Strategy Manager will take ownership of key projects end to end, translating strategic priorities into actionable plans and delivering measurable results. This is a hands on role at the heart of our business, offering significant exposure to senior stakeholders and cross functional teams. Through day to day involvement in high impact initiatives, this person will develop deep commercial and operational expertise, providing an excellent platform for progression into senior strategy or business management roles. Key responsibilities: Strategic Project Delivery: Own and drive assigned strategic initiatives from scoping through to delivery, including building business cases, defining milestones, and tracking outcomes against objectives. End to End Execution: Take accountability for the full lifecycle of projects, coordinating resources, managing timelines, and ensuring quality delivery within agreed parameters. Cross Functional Coordination: Work across Operations, Technology, Finance, and Commercial teams to align resources, remove blockers, and ensure seamless execution of strategic goals. Commercial Partnership: Partner with the Commercial Leadership team to ensure product strategy initiatives are commercially informed and support revenue and growth targets. Analysis and Insights: Conduct market research, competitive analysis, and performance evaluations to support strategic decisions and improve product offerings. What you'll be doing: Supporting the Commercial Leadership team in cascading strategic priorities into actionable KPIs, milestones, and operational plans. Facilitating strategic discussions and contributing to the establishment and review of annual strategic priorities. Creating transparency and visibility by driving regular project and results review sessions, ensuring effective governance and accountability. Building and maintaining business cases for product initiatives, including market analysis, financial modelling, and stakeholder presentations. Working cross functionally to drive company KPIs and improve alignment of functional processes, resource allocation, and goals with organisational strategy. Delivering end to end solutions for accurate reporting of KPIs and business milestones, including integration and standardisation of reports and data sources. Contributing to a clear governance structure for project and goal delivery within the leadership team. Supporting the leadership team with ad hoc strategic projects and analysis as required. What we need from you: A curious self starter and genuine problem solver who takes the initiative to identify issues and develop solutions. Experience in managing and delivering strategic projects in a fast paced, commercially driven environment. Demonstrated ability to collaborate, challenge, and communicate effectively with a diverse range of stakeholders across functions and organisational levels. Strong analytical and data oriented mindset with high attention to detail. Solid understanding of project governance and structured delivery frameworks. Excellent report writing, presenting and stakeholder communication skills. Ability to build and maintain rapport and relationships across teams and levels, including with senior leadership. Comfortable operating with ambiguity and able to bring structure to undefined problems. We're looking for people who are ready for a fast paced environment, get their kicks out of problem solving and can balance getting today's stuff done, whilst building for the future. We're looking for people with drive and natural curiosity - who want to do things differently. And do them brilliantly. Perks of the job! Enhanced Annual Leave - 26 Days Plus the Option to Buy Additional Days per year More time for you to relax, explore, and enjoy life. Vitality Health Care Stay healthy and happy with our top notch health coverage. Work from Anywhere - 4 Weeks per year Embrace the freedom to work remotely abroad for up to 4 weeks per year, allowing you to explore new horizons while staying connected. Enhanced Parental Leave We support you during those precious family moments. Rail Loan Commute with ease! Purchase an annual season ticket, expense it through our InPost expenses procedure, and enjoy a more affordable interest free repayment over the year. Volunteering Days Take a paid day to make a difference in your community. Hybrid Working (Role suitability dependent) We innovate, collaborate and optimise by coming together 3 days per week in the office. Bring Your Dog to Work Day (Every Friday) Make every Friday pawsitively amazing! The InPost process: We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we'd like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you'll then go through another one or two stages, depending on the level of the role. At InPost, we love uniqueness. Our strength is our people. We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.
Bristol Industrial
Site Manager
Bristol Industrial
Site Manager Meridian are working with a growing commercial fit-out company who specialise in commercial refurbishments and shopfitting projects. Their projects are often 3-month timeframes in major cities such as Sheffield, Liverpool, London, Nottingham etc. Due to growing demands of increasing headcount, the Project team are looking to bring in a Site Manager with either M&E or Construction backgrounds with fit-out experience in hospitality, retail, or shopfitting projects. If you are looking for an exciting role with a growing company, then this role is perfect for you: Benefits include (but are not exclusive to): Starting salaryof c.£60k p.a Additional overtime may be availabledependant on the project(if desired) Immediate start available (subject to successful application process) Accommodation provided and travel options available when working out of town Fuel reimbursement scheme when travelling to site Joining agrowing team with a targetted approach to their niche within the market that work on projects in various cities across the UK Career progression and training opportunities (if desired) FullSSPand company pension scheme Requirements for this role: CSCS, JIB, or Mechanical CSCS card SMSTS essential Experience site managing hospitality, retail, or shopfitting projects Experience supervising teamsof M&E and construction workers Ability to work in different cities (nationwide role) Full UK Driving Licence Excellent understanding of RAMS and site HSE Work harmoniously and productively alongside other trades on site Strong background in problem-solving and technical knowledge Good timekeeping with excellent organisational skills Duties include (but are not exclusive to): Overseeingconstruction and M&E trades with their commercial refurbishments Acting as a focal point for managing onsite progress, material usage, managing potential problems, and ensuring safe and timely project delivery on a daily basis Ability to interpret and communicate drawings for site designs Working closely with the offsite manufactory to stay on top of material and furniture usage Reporting into the Project team with updates, timeframes, and material usage Co-ordinate different teams of construction and M&E trades working onsite at the same time If you're looking for a role as a Site Manager in a growing division then please apply directly to the advert or more information. Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
Mar 12, 2026
Full time
Site Manager Meridian are working with a growing commercial fit-out company who specialise in commercial refurbishments and shopfitting projects. Their projects are often 3-month timeframes in major cities such as Sheffield, Liverpool, London, Nottingham etc. Due to growing demands of increasing headcount, the Project team are looking to bring in a Site Manager with either M&E or Construction backgrounds with fit-out experience in hospitality, retail, or shopfitting projects. If you are looking for an exciting role with a growing company, then this role is perfect for you: Benefits include (but are not exclusive to): Starting salaryof c.£60k p.a Additional overtime may be availabledependant on the project(if desired) Immediate start available (subject to successful application process) Accommodation provided and travel options available when working out of town Fuel reimbursement scheme when travelling to site Joining agrowing team with a targetted approach to their niche within the market that work on projects in various cities across the UK Career progression and training opportunities (if desired) FullSSPand company pension scheme Requirements for this role: CSCS, JIB, or Mechanical CSCS card SMSTS essential Experience site managing hospitality, retail, or shopfitting projects Experience supervising teamsof M&E and construction workers Ability to work in different cities (nationwide role) Full UK Driving Licence Excellent understanding of RAMS and site HSE Work harmoniously and productively alongside other trades on site Strong background in problem-solving and technical knowledge Good timekeeping with excellent organisational skills Duties include (but are not exclusive to): Overseeingconstruction and M&E trades with their commercial refurbishments Acting as a focal point for managing onsite progress, material usage, managing potential problems, and ensuring safe and timely project delivery on a daily basis Ability to interpret and communicate drawings for site designs Working closely with the offsite manufactory to stay on top of material and furniture usage Reporting into the Project team with updates, timeframes, and material usage Co-ordinate different teams of construction and M&E trades working onsite at the same time If you're looking for a role as a Site Manager in a growing division then please apply directly to the advert or more information. Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
Harnham - Data & Analytics Recruitment
Pricing Manager - Insurance
Harnham - Data & Analytics Recruitment
PRICING MANAGER- INSURANCE £70-80K DEPENDING ON EXPERIENCE LONDON BASED This is an exciting opportunity to join a growing business in the insurance space where you can make a real impact on the business. You'd be able to work across a range of pricing analytics projects with the rare opportunity to really take ownership of your work and make an impact. THE COMPANY Our client are an exciting insurance business that are growing well. They've gone from strength to strength in recent years and this role is part of their increased presence in the market. You'd be able to work in small team within this hands-on, analytical role whilst also taking on management of a couple of analysts. THE ROLE End-to-end development of some of their first GBM models across the book Develop and implement pricing strategies to enhance business performance Analyse large sets of customer data to drive insight and commercial performance across their pricing quotes Share insight with the wider team and helping to improve profitability across the business Manage a team of 2, helping with their development and progression YOUR SKILLS AND EXPERIENCE : Essential to have experience within UK general insurance Essential to have had experience building GLM pricing models, ideally using ML techniques Exposure to both retail and risk pricing Good knowledge of programming software such as SAS, SQL, Python or R Experience managing junior analysts OR proven ability in coaching and leadership SALARY AND BENEFITS Base salary £70-80,000 depending on experience Bonus Contributory pension scheme Work abroad scheme Private medical 25 days holiday HOW TO APPLY Please register your interest by sending your CV to Rosie Walsh through the 'Apply' link
Mar 11, 2026
Full time
PRICING MANAGER- INSURANCE £70-80K DEPENDING ON EXPERIENCE LONDON BASED This is an exciting opportunity to join a growing business in the insurance space where you can make a real impact on the business. You'd be able to work across a range of pricing analytics projects with the rare opportunity to really take ownership of your work and make an impact. THE COMPANY Our client are an exciting insurance business that are growing well. They've gone from strength to strength in recent years and this role is part of their increased presence in the market. You'd be able to work in small team within this hands-on, analytical role whilst also taking on management of a couple of analysts. THE ROLE End-to-end development of some of their first GBM models across the book Develop and implement pricing strategies to enhance business performance Analyse large sets of customer data to drive insight and commercial performance across their pricing quotes Share insight with the wider team and helping to improve profitability across the business Manage a team of 2, helping with their development and progression YOUR SKILLS AND EXPERIENCE : Essential to have experience within UK general insurance Essential to have had experience building GLM pricing models, ideally using ML techniques Exposure to both retail and risk pricing Good knowledge of programming software such as SAS, SQL, Python or R Experience managing junior analysts OR proven ability in coaching and leadership SALARY AND BENEFITS Base salary £70-80,000 depending on experience Bonus Contributory pension scheme Work abroad scheme Private medical 25 days holiday HOW TO APPLY Please register your interest by sending your CV to Rosie Walsh through the 'Apply' link
Deliveroo
Regional Manager - HOP
Deliveroo
Regional Manager, HOP UK Deliveroo: A DoorDash Company: Deliveroo's mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders. Following our successful 2025 merger with DoorDash, we have solidified our position as the global leader in local commerce. This partnership has expanded our footprint to over 45 markets and gives us access to industry leading technology and resources. It is a defining moment for our New Verticals business, specifically our 1P delivery only sites, Editions and HOP. We are no longer just a delivery app; we are building the infrastructure for the future of instant retail. There has never been a more exciting time to join the 'Roo family' as we integrate with the DoorDash ecosystem to redefine what is possible in the UK and beyond. New Verticals & Site Operations: As part of the DoorDash group, our New Verticals team is the primary global engine for testing and scaling the next generation of first party (1P) retail and automated logistics. We don't just facilitate orders; we own the sites that make them happen. While others act as simple aggregators, we own the infrastructure and the operations to ensure a premium, hyper fast experience. Within this, Deliveroo HOP is our 1P speedy grocery service. We own the inventory, the technology, and the end to end fulfilment process to deliver groceries in as little as 15 minutes, and within the global Deliveroo HOP team, the UK is our largest market. The Role: The Regional Manager oversees the end to end operations of our proprietary, 1P sites across the UK. This is a high impact leadership role that balances "boots on the ground operational rigour with mid to long term strategic decision making. As the primary owner of these sites, you will be responsible for all of 1P success: uncompromised safety, perfect stock integrity, and lightning fast throughput. You will drive the business forward by optimising productivity, achieving site personnel cost targets, and minimising wastage/shrinkage. You must be a "Total Ownership" leader; comfortable working strategically to enhance our operating model within the global DoorDash ecosystem while fostering a positive, collaborative, and high performance culture for all site colleagues. In addition, you will lead and deliver high impact operational projects end to end - identifying opportunities, mobilising cross functional teams, and embedding sustainable change that enhances efficiency, elevates colleague and customer experience, and strengthens our competitive position as a high performing brand. Below are the 3 key areas this role is expected to manage: Operational Leadership & Excellence: Site Governance: Set the "drumbeat" for the region by driving KPIs and supervising compliance with Standard Operating Procedures through impactful coaching. Site Presence: Maintain a constant physical presence at sites to ensure a "founder's mindset" regarding cleanliness, efficiency, and quality. Safety & Compliance: Act as the lead for regional regulatory relationships, ensuring 100% compliance with UK legal and regulatory standards. Financial & Data Stewardship: P&L Management: Manage the operational lines of the P&L, tightly controlling labour and OpEx while minimising all forms of wastage/shrinkage. WBR/MBR Reporting: Host and participate in Weekly and Monthly Business Reviews. You will produce high quality, data driven written inputs that articulate regional performance and clear bridges with action plans. People & Strategy: Team Development: Recruit, onboard, and mentor a high performing Area Manager team, managing the full organisational life cycle from talent development to HR/ER cases. Stakeholder Management: Own and champion relationships with the commercial team, operations support teams, brand partners, and senior leadership within the wider DoorDash/Deliveroo business. Innovation: Lead projects and pilots aimed at testing the next generation of 1P retail and automated logistics. Requirements: Industry Leadership: Minimum of 3-4 years of Grocery, of FMCG experience, with a proven track record in Area or Regional Management. Operational Ownership: While direct experience in a 1P environment is a significant advantage, it is essential you demonstrate a "Total Ownership" mindset. This means you are comfortable being the final point of accountability for site standards, stock accuracy, and the seamless hand off from inbound receiving to last mile dispatch. People Leadership: Excellent ability to influence senior stakeholders while motivating and leading a multi national, diverse site level workforce. Rigorous Cost Control: Expert at managing and influencing the P&L with a focus on operational expenditure. You possess the ability to identify inefficiencies and manage labour to order ratios effectively. Strong Writing & Communication: Ability to craft concise, insightful narratives for WBR and MBR reports, translating raw data into "the why" and "the how" for senior leadership. Analytical & Tech Savvy: Data driven decision maker with a high comfort level in numbers. Adaptability & Autonomy: The grit to define how your role is best achieved in a fast paced, evolving environment with high levels of autonomy. Project Management: Capability to lead complex, cross functional projects from conception to completion. Operational Readiness: Willingness to travel across the region. Our Global structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we're unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We're committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion, or belief. If you have a disability or long term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you'll have the opportunity to let us know once you've submitted your application. We'll share details on how to request support so we can ensure you have a fair and equitable experience. If you're excited about making a real impact in a fast moving marketplace and growing your career alongside ambitious, supportive teams, we'd love to hear from you!
Mar 11, 2026
Full time
Regional Manager, HOP UK Deliveroo: A DoorDash Company: Deliveroo's mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders. Following our successful 2025 merger with DoorDash, we have solidified our position as the global leader in local commerce. This partnership has expanded our footprint to over 45 markets and gives us access to industry leading technology and resources. It is a defining moment for our New Verticals business, specifically our 1P delivery only sites, Editions and HOP. We are no longer just a delivery app; we are building the infrastructure for the future of instant retail. There has never been a more exciting time to join the 'Roo family' as we integrate with the DoorDash ecosystem to redefine what is possible in the UK and beyond. New Verticals & Site Operations: As part of the DoorDash group, our New Verticals team is the primary global engine for testing and scaling the next generation of first party (1P) retail and automated logistics. We don't just facilitate orders; we own the sites that make them happen. While others act as simple aggregators, we own the infrastructure and the operations to ensure a premium, hyper fast experience. Within this, Deliveroo HOP is our 1P speedy grocery service. We own the inventory, the technology, and the end to end fulfilment process to deliver groceries in as little as 15 minutes, and within the global Deliveroo HOP team, the UK is our largest market. The Role: The Regional Manager oversees the end to end operations of our proprietary, 1P sites across the UK. This is a high impact leadership role that balances "boots on the ground operational rigour with mid to long term strategic decision making. As the primary owner of these sites, you will be responsible for all of 1P success: uncompromised safety, perfect stock integrity, and lightning fast throughput. You will drive the business forward by optimising productivity, achieving site personnel cost targets, and minimising wastage/shrinkage. You must be a "Total Ownership" leader; comfortable working strategically to enhance our operating model within the global DoorDash ecosystem while fostering a positive, collaborative, and high performance culture for all site colleagues. In addition, you will lead and deliver high impact operational projects end to end - identifying opportunities, mobilising cross functional teams, and embedding sustainable change that enhances efficiency, elevates colleague and customer experience, and strengthens our competitive position as a high performing brand. Below are the 3 key areas this role is expected to manage: Operational Leadership & Excellence: Site Governance: Set the "drumbeat" for the region by driving KPIs and supervising compliance with Standard Operating Procedures through impactful coaching. Site Presence: Maintain a constant physical presence at sites to ensure a "founder's mindset" regarding cleanliness, efficiency, and quality. Safety & Compliance: Act as the lead for regional regulatory relationships, ensuring 100% compliance with UK legal and regulatory standards. Financial & Data Stewardship: P&L Management: Manage the operational lines of the P&L, tightly controlling labour and OpEx while minimising all forms of wastage/shrinkage. WBR/MBR Reporting: Host and participate in Weekly and Monthly Business Reviews. You will produce high quality, data driven written inputs that articulate regional performance and clear bridges with action plans. People & Strategy: Team Development: Recruit, onboard, and mentor a high performing Area Manager team, managing the full organisational life cycle from talent development to HR/ER cases. Stakeholder Management: Own and champion relationships with the commercial team, operations support teams, brand partners, and senior leadership within the wider DoorDash/Deliveroo business. Innovation: Lead projects and pilots aimed at testing the next generation of 1P retail and automated logistics. Requirements: Industry Leadership: Minimum of 3-4 years of Grocery, of FMCG experience, with a proven track record in Area or Regional Management. Operational Ownership: While direct experience in a 1P environment is a significant advantage, it is essential you demonstrate a "Total Ownership" mindset. This means you are comfortable being the final point of accountability for site standards, stock accuracy, and the seamless hand off from inbound receiving to last mile dispatch. People Leadership: Excellent ability to influence senior stakeholders while motivating and leading a multi national, diverse site level workforce. Rigorous Cost Control: Expert at managing and influencing the P&L with a focus on operational expenditure. You possess the ability to identify inefficiencies and manage labour to order ratios effectively. Strong Writing & Communication: Ability to craft concise, insightful narratives for WBR and MBR reports, translating raw data into "the why" and "the how" for senior leadership. Analytical & Tech Savvy: Data driven decision maker with a high comfort level in numbers. Adaptability & Autonomy: The grit to define how your role is best achieved in a fast paced, evolving environment with high levels of autonomy. Project Management: Capability to lead complex, cross functional projects from conception to completion. Operational Readiness: Willingness to travel across the region. Our Global structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we're unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We're committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion, or belief. If you have a disability or long term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you'll have the opportunity to let us know once you've submitted your application. We'll share details on how to request support so we can ensure you have a fair and equitable experience. If you're excited about making a real impact in a fast moving marketplace and growing your career alongside ambitious, supportive teams, we'd love to hear from you!
Zachary Daniels Recruitment
Operations Manager
Zachary Daniels Recruitment
Operations Manager (Wholesale & Order Ops) Beauty W. London 60k We are looking for a highly organised Customer Operations Manager to oversee the day-to-day operational execution of wholesale and B2B orders. This is a hands-on, operational role focused on order flow, fulfilment, systems, reporting and team leadership, not a strategic supply chain management role. You will sit within the wider Operations function and act as the key link between Sales, Warehousing, Finance and Ecommerce to ensure orders move smoothly from placement through to delivery and invoicing. Fashion or beauty industry experience is ideal! What This Role Is: This role is about: Running and improving operational processes Managing order flow and fulfilment execution Leading a small customer operations team Solving day-to-day operational challenges This role is not responsible for: Supply chain strategy Supplier sourcing or production planning Demand planning or inventory buying Key Responsibilities Team Leadership & Execution Manage and develop the Customer Operations team, allocating workloads and accounts Hold regular 1:1s, support training and development plans Act as the escalation point for urgent issues and operational projects Order & Wholesale Operations (Core Focus) Own the end-to-end operational flow of B2B and wholesale orders Ensure accurate order processing, fulfilment, export paperwork and compliance documentation Manage customer follow-up queries and maintain excellent service levels Support seasonal launches and key trading periods from an operational standpoint Warehouse & Fulfilment Coordination Build strong working relationships with warehouses and logistics partners Communicate special requirements such as kitting, rework and bespoke fulfilment Identify and implement improvements to reduce errors and increase efficiency Support operational projects such as EDI integrations and system improvements Cross-Functional Collaboration Work closely with Credit Control on account reconciliation and invoice queries Support Ecommerce with stock and order queries, reducing short shipments and errors Collaborate with Sales teams across territories to ensure smooth customer delivery Contribute operational insight into the S&OP process and post-launch reviews Reporting & Process Improvement Create and maintain reporting on open orders, invoices and operational performance Provide weekly updates on projects and key issues Drive improvements in ERP workflows (e.g. SAP, Business Central or similar) Identify opportunities to improve efficiency and reduce manual processes Key Performance Indicators Smooth and accurate order flow from placement to delivery High service levels and strong stakeholder communication Reduction in operational errors and fulfilment issues Continuous process improvements and efficiency gains Strong team engagement and development Skills & Experience Essential Experience in Customer Operations, Wholesale Operations or Order Management Previous team management experience Background in fashion or beauty industry Experience using ERP systems (SAP, Business Central or similar) Strong Excel and reporting skills Highly organised with excellent attention to detail Confident working in a fast-paced, hands-on environment Desirable Experience in a high-growth or scale-up brand Exposure to luxury or premium brands Degree or equivalent qualification BH34973
Mar 11, 2026
Full time
Operations Manager (Wholesale & Order Ops) Beauty W. London 60k We are looking for a highly organised Customer Operations Manager to oversee the day-to-day operational execution of wholesale and B2B orders. This is a hands-on, operational role focused on order flow, fulfilment, systems, reporting and team leadership, not a strategic supply chain management role. You will sit within the wider Operations function and act as the key link between Sales, Warehousing, Finance and Ecommerce to ensure orders move smoothly from placement through to delivery and invoicing. Fashion or beauty industry experience is ideal! What This Role Is: This role is about: Running and improving operational processes Managing order flow and fulfilment execution Leading a small customer operations team Solving day-to-day operational challenges This role is not responsible for: Supply chain strategy Supplier sourcing or production planning Demand planning or inventory buying Key Responsibilities Team Leadership & Execution Manage and develop the Customer Operations team, allocating workloads and accounts Hold regular 1:1s, support training and development plans Act as the escalation point for urgent issues and operational projects Order & Wholesale Operations (Core Focus) Own the end-to-end operational flow of B2B and wholesale orders Ensure accurate order processing, fulfilment, export paperwork and compliance documentation Manage customer follow-up queries and maintain excellent service levels Support seasonal launches and key trading periods from an operational standpoint Warehouse & Fulfilment Coordination Build strong working relationships with warehouses and logistics partners Communicate special requirements such as kitting, rework and bespoke fulfilment Identify and implement improvements to reduce errors and increase efficiency Support operational projects such as EDI integrations and system improvements Cross-Functional Collaboration Work closely with Credit Control on account reconciliation and invoice queries Support Ecommerce with stock and order queries, reducing short shipments and errors Collaborate with Sales teams across territories to ensure smooth customer delivery Contribute operational insight into the S&OP process and post-launch reviews Reporting & Process Improvement Create and maintain reporting on open orders, invoices and operational performance Provide weekly updates on projects and key issues Drive improvements in ERP workflows (e.g. SAP, Business Central or similar) Identify opportunities to improve efficiency and reduce manual processes Key Performance Indicators Smooth and accurate order flow from placement to delivery High service levels and strong stakeholder communication Reduction in operational errors and fulfilment issues Continuous process improvements and efficiency gains Strong team engagement and development Skills & Experience Essential Experience in Customer Operations, Wholesale Operations or Order Management Previous team management experience Background in fashion or beauty industry Experience using ERP systems (SAP, Business Central or similar) Strong Excel and reporting skills Highly organised with excellent attention to detail Confident working in a fast-paced, hands-on environment Desirable Experience in a high-growth or scale-up brand Exposure to luxury or premium brands Degree or equivalent qualification BH34973
Marie Curie
Corporate Partnership Manager - Morrisons
Marie Curie
Join Us in Making a Difference at Marie Curie Marie Curie is the UK s leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most. Your Role in Our Vision We re seeking an ambitious and experienced Corporate Partnership Manager with a proven track record of growing and managing high value partnerships that exceed income targets and deliver meaningful societal change. This is a rare opportunity to work on our national partnership with Morrisons, worth approximately £5 million per year, and play a central role in one of the UK charity sector s most significant retail collaborations. You will drive income, engagement and impact across hundreds of Morrisons stores and sites, working closely with colleagues, suppliers and community teams to deliver a diverse programme of fundraising, commercial activity and awareness raising initiatives. You will also support the Senior Partnership Lead and Morrisons Partnership Lead in delivering our Morrisons partnership strategy. Key Responsibilities Providing exceptional account management to ensure the partnership meets agreed income targets, KPIs and objectives at an appropriate cost to income ratio. Leading and developing key project areas within the partnership, ensuring opportunities are maximised and activity is delivered to a high standard. Planning and delivering bespoke fundraising challenges and events, collaborating with third party suppliers where needed. Supporting the delivery and growth of cause related marketing campaigns, managing contracts, invoicing and stewardship of Morrisons suppliers. Ensuring timely monitoring, evaluation and reporting on partnership performance and impact. Identifying strategic opportunities within Morrisons that support partnership goals, business objectives and Marie Curie s mission. Preparing Commercial Participators Agreements (CPAs) and ensuring all commercial activity is compliant and delivered to agreed timelines. Achieving and exceeding financial targets, ensuring all income and expenditure is accurately recorded and reflected in budgets. Maintaining accurate CRM records and company information. Producing detailed income reports, financial analysis and quarterly projections for senior leadership. What You ll Need Proven track record in partnership management within a corporate-charity partnership setting or commercial setting Success in pitching and retaining existing partners from proposal development to employee vote strategies. Experience of meeting and exceeding income targets. Experience of identifying, prospecting, and securing income opportunities with corporate partners. Strong knowledge of corporate charity landscape, key sector and partnership trends, commercial insight, and awareness. Excellent verbal, written and presentation skills. Ability to communicate, influence and negotiate with a wide range of audiences at all levels. A creative thinker with an eye for detail who can come up with innovative ideas for company approaches, fundraising, communication, and stewardship campaigns. Please see the full job description here Application Process As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. Close date for applications: Sunday 15th March 2026 Salary: £36,900 - £41,000 Contract: Full time, perm Based: Hybrid role working 2 days per week in Morrisons HQ in Bradford Interviews: We will be looking to conduct 1st round interviews on 23rd and 24th March 2026 Benefits you ll LOVE: Flexible working. We re happy to discuss flexible working at the interview stage. 25 days annual leave (exclusive of Bank Holidays) Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%) Loan schemes for bikes; computers and season tickets Continuous professional development opportunities. Industry-leading training programmes Wellbeing and Employee Assistance Programmes Enhanced bereavement, family friendly and sickness benefits Access to Blue Light Card membership Subsidised Eye Care Additional Information At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone staff and volunteers alike supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share. We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences. We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you your experience, perspective and voice.
Mar 11, 2026
Full time
Join Us in Making a Difference at Marie Curie Marie Curie is the UK s leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most. Your Role in Our Vision We re seeking an ambitious and experienced Corporate Partnership Manager with a proven track record of growing and managing high value partnerships that exceed income targets and deliver meaningful societal change. This is a rare opportunity to work on our national partnership with Morrisons, worth approximately £5 million per year, and play a central role in one of the UK charity sector s most significant retail collaborations. You will drive income, engagement and impact across hundreds of Morrisons stores and sites, working closely with colleagues, suppliers and community teams to deliver a diverse programme of fundraising, commercial activity and awareness raising initiatives. You will also support the Senior Partnership Lead and Morrisons Partnership Lead in delivering our Morrisons partnership strategy. Key Responsibilities Providing exceptional account management to ensure the partnership meets agreed income targets, KPIs and objectives at an appropriate cost to income ratio. Leading and developing key project areas within the partnership, ensuring opportunities are maximised and activity is delivered to a high standard. Planning and delivering bespoke fundraising challenges and events, collaborating with third party suppliers where needed. Supporting the delivery and growth of cause related marketing campaigns, managing contracts, invoicing and stewardship of Morrisons suppliers. Ensuring timely monitoring, evaluation and reporting on partnership performance and impact. Identifying strategic opportunities within Morrisons that support partnership goals, business objectives and Marie Curie s mission. Preparing Commercial Participators Agreements (CPAs) and ensuring all commercial activity is compliant and delivered to agreed timelines. Achieving and exceeding financial targets, ensuring all income and expenditure is accurately recorded and reflected in budgets. Maintaining accurate CRM records and company information. Producing detailed income reports, financial analysis and quarterly projections for senior leadership. What You ll Need Proven track record in partnership management within a corporate-charity partnership setting or commercial setting Success in pitching and retaining existing partners from proposal development to employee vote strategies. Experience of meeting and exceeding income targets. Experience of identifying, prospecting, and securing income opportunities with corporate partners. Strong knowledge of corporate charity landscape, key sector and partnership trends, commercial insight, and awareness. Excellent verbal, written and presentation skills. Ability to communicate, influence and negotiate with a wide range of audiences at all levels. A creative thinker with an eye for detail who can come up with innovative ideas for company approaches, fundraising, communication, and stewardship campaigns. Please see the full job description here Application Process As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. Close date for applications: Sunday 15th March 2026 Salary: £36,900 - £41,000 Contract: Full time, perm Based: Hybrid role working 2 days per week in Morrisons HQ in Bradford Interviews: We will be looking to conduct 1st round interviews on 23rd and 24th March 2026 Benefits you ll LOVE: Flexible working. We re happy to discuss flexible working at the interview stage. 25 days annual leave (exclusive of Bank Holidays) Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%) Loan schemes for bikes; computers and season tickets Continuous professional development opportunities. Industry-leading training programmes Wellbeing and Employee Assistance Programmes Enhanced bereavement, family friendly and sickness benefits Access to Blue Light Card membership Subsidised Eye Care Additional Information At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone staff and volunteers alike supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share. We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences. We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you your experience, perspective and voice.
Customer Experience Manager
Colliers International Deutschland Holding GmbH Leeds, Yorkshire
Company Description Colliers is a leading commercial real estate services company, providing a full range of services to real estate occupiers, developers, and investors on a local, national, and international basis. Services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, project management, project marketing and research. We provide our services across the core sectors (office, industrial, retail and hotel) as well as many specialised property types. The UK business is headquartered in London, with over 1200 specialists throughout 16 offices across the UK and Ireland. Job Description The Customer Experience (CX) Manager is responsible for developing and implementing a customer experience strategy that enhances engagement and delivers the highest levels of satisfaction for clients, customers, guests, and service partners. The role focuses on evaluating every customer touchpoint to create seamless, memorable experiences across the property. As a key ambassador for the Beyond: Front of House brand, the CX Manager leads by example, setting service standards and acting as a role model for onsite teams. The role ensures best practices are consistently maintained while driving initiatives that elevate the overall customer journey and strengthen stakeholder relationships. Deliver high-quality front-of-house service, ensuring exceptional customer experience standards. Lead by example, fostering teamwork and collaboration across onsite teams. Welcome and assist clients, customers, guests, and stakeholders, building strong professional relationships. Manage customer enquiries and complaints, ensuring prompt resolution and follow-up. Implement and support Customer Experience (CX) initiatives to drive satisfaction and loyalty. Maintain immaculate presentation of front-of-house areas and oversee daily lobby hosting. Monitor customer journeys, gather feedback, and implement service improvement actions. Ensure compliance with Beyond: Front of House procedures, policies, and dress standards. Maintain accurate data, reports, and training records. Coordinate community, occupier engagement, and social media initiatives. Report property issues, support facilities management, and conduct quality assurance checks. Process invoices, monitor expenditure, and assist with financial reconciliation. Act as occupier liaison, support viewings, and assist with emergency planning and fire management. Qualifications Strong leadership and ability to lead by example. Excellent communication and stakeholder relationship management. Customer focused mindset with a passion for delivering exceptional experiences. Strong organisation, attention to detail, and ability to manage multiple priorities. Collaborative, proactive, and adaptable approach to teamwork and service improvement. Customer experience strategy and customer journey analysis. Front-of-house operations and a high-level of customer service delivery. Data management, reporting, and feedback analysis. Social media and community engagement coordination. Facilities coordination, compliance, and risk awareness. Financial administration including invoice processing and expenditure monitoring. Additional Information Please tell us what would help you take part and give enough practical detail for us to arrange it. We will handle your request confidentially, and it will not affect how you are assessed. We make reasonable adjustments in line with the Equality Act 2010. At Colliers, we empower people to perform at their best. As a Disability Confident Employer, we want every candidate to feel welcome. If anything would help you take part in our process, such as extra time or rest breaks, step free access, or a different interview format, please tell us in your application. You are not expected to share a diagnosis or medical history. Colliers is proud to be an equal opportunities employer. We do not discriminate on the basis of age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality and ethnic or national origins), religion or belief, sex, or sexual orientation. We also value diverse experience and neurodiversity. Any CVs, Candidate details or Introductions sent directly to Colliers employees without a prior written mandate from the Colliers UK Talent Acquisition or HR Team shall be deemed unsolicited and provided voluntarily. In such cases, Colliers shall have no obligation to pay any introduction, recruitment or placement fee, and may engage or hire the Candidate without liability to the Agency.
Mar 11, 2026
Full time
Company Description Colliers is a leading commercial real estate services company, providing a full range of services to real estate occupiers, developers, and investors on a local, national, and international basis. Services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, project management, project marketing and research. We provide our services across the core sectors (office, industrial, retail and hotel) as well as many specialised property types. The UK business is headquartered in London, with over 1200 specialists throughout 16 offices across the UK and Ireland. Job Description The Customer Experience (CX) Manager is responsible for developing and implementing a customer experience strategy that enhances engagement and delivers the highest levels of satisfaction for clients, customers, guests, and service partners. The role focuses on evaluating every customer touchpoint to create seamless, memorable experiences across the property. As a key ambassador for the Beyond: Front of House brand, the CX Manager leads by example, setting service standards and acting as a role model for onsite teams. The role ensures best practices are consistently maintained while driving initiatives that elevate the overall customer journey and strengthen stakeholder relationships. Deliver high-quality front-of-house service, ensuring exceptional customer experience standards. Lead by example, fostering teamwork and collaboration across onsite teams. Welcome and assist clients, customers, guests, and stakeholders, building strong professional relationships. Manage customer enquiries and complaints, ensuring prompt resolution and follow-up. Implement and support Customer Experience (CX) initiatives to drive satisfaction and loyalty. Maintain immaculate presentation of front-of-house areas and oversee daily lobby hosting. Monitor customer journeys, gather feedback, and implement service improvement actions. Ensure compliance with Beyond: Front of House procedures, policies, and dress standards. Maintain accurate data, reports, and training records. Coordinate community, occupier engagement, and social media initiatives. Report property issues, support facilities management, and conduct quality assurance checks. Process invoices, monitor expenditure, and assist with financial reconciliation. Act as occupier liaison, support viewings, and assist with emergency planning and fire management. Qualifications Strong leadership and ability to lead by example. Excellent communication and stakeholder relationship management. Customer focused mindset with a passion for delivering exceptional experiences. Strong organisation, attention to detail, and ability to manage multiple priorities. Collaborative, proactive, and adaptable approach to teamwork and service improvement. Customer experience strategy and customer journey analysis. Front-of-house operations and a high-level of customer service delivery. Data management, reporting, and feedback analysis. Social media and community engagement coordination. Facilities coordination, compliance, and risk awareness. Financial administration including invoice processing and expenditure monitoring. Additional Information Please tell us what would help you take part and give enough practical detail for us to arrange it. We will handle your request confidentially, and it will not affect how you are assessed. We make reasonable adjustments in line with the Equality Act 2010. At Colliers, we empower people to perform at their best. As a Disability Confident Employer, we want every candidate to feel welcome. If anything would help you take part in our process, such as extra time or rest breaks, step free access, or a different interview format, please tell us in your application. You are not expected to share a diagnosis or medical history. Colliers is proud to be an equal opportunities employer. We do not discriminate on the basis of age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality and ethnic or national origins), religion or belief, sex, or sexual orientation. We also value diverse experience and neurodiversity. Any CVs, Candidate details or Introductions sent directly to Colliers employees without a prior written mandate from the Colliers UK Talent Acquisition or HR Team shall be deemed unsolicited and provided voluntarily. In such cases, Colliers shall have no obligation to pay any introduction, recruitment or placement fee, and may engage or hire the Candidate without liability to the Agency.
The Portfolio Group
Senior Payroll Operations Manager
The Portfolio Group City, Manchester
Our Nationally recognised client is currently recruiting for a really exciting role based in either their Manchester offices. Our client is an absolute market leader in their field and is a brand associated with outstanding values. This is a hybrid role, currently working 3 days a week in the office - With an amazing senior leadership team our client is looking for a highly operational payroll professional with the ability to drive positive change within the organisation. This is a fantastic opportunity to lead from the front and drive positive change whilst ensuring an effective and efficient payroll function is maintained. Some of the duties include; Managing a team to deliver a complex monthly Payroll service Responsibility for driving continuous improvement and managing team capabilities Identifying risk and non compliance within payroll Focus on service improvement and further development of an effective and efficient payroll service with extensive room for growth. Managing key stakeholder relationships within the business Large scale project delivery INDPAYN 49835GOR3 Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 11, 2026
Full time
Our Nationally recognised client is currently recruiting for a really exciting role based in either their Manchester offices. Our client is an absolute market leader in their field and is a brand associated with outstanding values. This is a hybrid role, currently working 3 days a week in the office - With an amazing senior leadership team our client is looking for a highly operational payroll professional with the ability to drive positive change within the organisation. This is a fantastic opportunity to lead from the front and drive positive change whilst ensuring an effective and efficient payroll function is maintained. Some of the duties include; Managing a team to deliver a complex monthly Payroll service Responsibility for driving continuous improvement and managing team capabilities Identifying risk and non compliance within payroll Focus on service improvement and further development of an effective and efficient payroll service with extensive room for growth. Managing key stakeholder relationships within the business Large scale project delivery INDPAYN 49835GOR3 Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Farr Associates Recruitment limited
Account Manager - UK Retailers
Farr Associates Recruitment limited
Account Manager - UK Retailers £27,000 - £29,000 Crosshills, Bradford 9-5 Monday to Friday Hybrid one day a week after successful probationary period Office based. 21 days holiday plus banks, added holidays per every year in service up to 25 days. Pension contribution, fun days and daily office incentives. Taking a lead role and daily point of contact for client (Brand Owner, Retailer) and customer (Garment Manufacturer). Working as part of a team, using your own initiative and decision making. You will be personally responsible for your allocated accounts alongside Key Account Managers. Responsibilities Product development specification, design, sampling, preparing and updating costing and development sheets Product management inventory planning and monitoring, logistics, system setup Build on and maintain excellent client relationships Work closely with Key Account Manager(s) to achieve required outcome of projects Customer management order processing and monitoring Managing and maintaining Web Order System:- Admin Promotion to customers Education Sales and respective administration process control, including financial procedures As the Account Manager will be involved in all aspects of sales/tender project support, internal sales to re connect with customers, based in a modern fast paced manufacturing open office site. This role is ideal for a pro-active and well organised individual who is looking to develop their existing sales skills in a busy services environment. You will be one of the main contacts for some Huge National Key Accounts advising on projects and product services this company additionally provide this is a very challenging customer account management role. This Account Manager role is managing existing client key projects throughout the UK and maximising on business through excellent delivery of customer service and account management. This is a great opportunity for you if you enjoy building and maintaining customer relationships. You thrive and enjoy the pressure that comes with working in a business development environment. Competitive salary offered dependant on experience £27,000 - £29,000 with free parking on site. Situated in a great new office environment. If this sounds like a great opportunity for you and you match the criteria then please apply and I look forward to hearing from you! Lisa FARR Associates Recruitment Specialist
Mar 11, 2026
Full time
Account Manager - UK Retailers £27,000 - £29,000 Crosshills, Bradford 9-5 Monday to Friday Hybrid one day a week after successful probationary period Office based. 21 days holiday plus banks, added holidays per every year in service up to 25 days. Pension contribution, fun days and daily office incentives. Taking a lead role and daily point of contact for client (Brand Owner, Retailer) and customer (Garment Manufacturer). Working as part of a team, using your own initiative and decision making. You will be personally responsible for your allocated accounts alongside Key Account Managers. Responsibilities Product development specification, design, sampling, preparing and updating costing and development sheets Product management inventory planning and monitoring, logistics, system setup Build on and maintain excellent client relationships Work closely with Key Account Manager(s) to achieve required outcome of projects Customer management order processing and monitoring Managing and maintaining Web Order System:- Admin Promotion to customers Education Sales and respective administration process control, including financial procedures As the Account Manager will be involved in all aspects of sales/tender project support, internal sales to re connect with customers, based in a modern fast paced manufacturing open office site. This role is ideal for a pro-active and well organised individual who is looking to develop their existing sales skills in a busy services environment. You will be one of the main contacts for some Huge National Key Accounts advising on projects and product services this company additionally provide this is a very challenging customer account management role. This Account Manager role is managing existing client key projects throughout the UK and maximising on business through excellent delivery of customer service and account management. This is a great opportunity for you if you enjoy building and maintaining customer relationships. You thrive and enjoy the pressure that comes with working in a business development environment. Competitive salary offered dependant on experience £27,000 - £29,000 with free parking on site. Situated in a great new office environment. If this sounds like a great opportunity for you and you match the criteria then please apply and I look forward to hearing from you! Lisa FARR Associates Recruitment Specialist
Associate
Jones Lang LaSalle Incorporated
JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About JLL JLL shapes the future of real estate through world-class services, advisory, and technology. The Associate Property Manager role in Property & Asset Management (PAM) focuses on delivering exceptional property management, contributing to the Centre of Excellence, and maintaining strong client relationships. The Role This role is a high profile Retail Management Role working on 2 trophy Shopping Centres for a key client of JLL Office location The role is based in London and will sit within JLL's Property Delivery Team. Key Responsibilities Client Relationship Act as the main point of contact for Asset Manager on your assets and lead this relationship in a dynamic and professional manner. Lease and Legal Management: Receiving, progressing, and making recommendations to the Asset Manager on occupier applications for consent to alter their demised property, wayleaves, or to underlet or assign their leasehold interest Ensure tenant compliance with lease covenants and obligations, recommending remedies to breaches and managing any issues through to conclusion Respond to technical queries in regards to the lease or licences Resolving occupier matters that may influence valuation/investment considerations Financial Management: Work with JLL Accounts teams to Manage financial accountability including liaison with clients and tenants to manage cashflow (charge raising, non-recoverable expenditure etc) and including working with credit control and accounts payable processes where required Service Charge: Prepare and manage service charge budgets and reconciliations, and cash flow, in accordance with RICS guidelines and client KPIs. ESG: Work with various ESG and FM teams on ESG initiatives and implementation. Align client's ESG strategy with JLL's responsibilities. Supplier and Facility Management: Alongside colleagues manage third-party suppliers' performance. Inspections: Undertake regular inspections of portfolio properties and ensure high standards of presentation are met, identified issues resolved promptly and recorded as directed. Transactions/Transitions: Handle property in/out transitions, due diligence, and support acquisitions and disposals including liaison with 3rd parties such as solicitors. Client: Provide relevant content for client reporting and attend client meetings as per client requirements. Understand client PMA, asset strategies, and KPIs. Support and deliver all client KPI and deliverables. Occupier Engagement & Customer Experience: Engage with occupiers to maintain high customer satisfaction. Gather intelligence on occupier business activity on behalf of client. Assisting in the delivery of customer experience initiatives across the portfolio in close liaison with Subject Matter Expert (SMEs) and service partners Works Working with third parties and other JLL teams on Major Works and other site-based projects Health & Safety: Understand relevant Health and Safety legislation and help implement compliance measures. Insurance: Support annual insurance renewal process Have oversight of all insurance matters across the site Ownership of end to end claims process. Void property management: Action necessary management activities on behalf of the client and their insurers. Fees: Ensure all fee work that falls outside the PMA or is an agreed additional fee is raised and tracked accordingly to process. Additional Responsibilities Play an active role in securing new business and expansion of existing client relationships. If required line manage team members to guide career progression / manage performance. Continually driving change and progress in the business to evolve with Client and market demands Project based work (internal & external) Identify cross-selling opportunities. Investigate and remedy pre-existing property management issues. Candidate Profile Preferably MRICS qualified with 5+ years in property management. Recognised subject matter expert. Strategic thinker with innovative problem-solving skills. Strong commercial acumen and client relationship skills. Results-driven with ability to set and achieve ambitious targets. Self-motivated leader who fosters teamwork. Excellent communication and negotiation skills. Advanced IT skills, particularly in property management systems. Sharp analytical and problem-solving abilities. Excels in financial planning and operational reporting. Experience with cross-functional projects. Behavioural Skills Strong leadership and deep understanding of property/asset management. Strong and professional communication skills (internal & external). Commitment to innovation and inclusive practices. Adhere to JLL Working Practices guidelines. Provide line management and mentoring. Implement value-added initiatives. Maintain strong presence within PAM team. Contribute and help drive an inclusive office culture.This role offers opportunities for professional growth, flexibility, and personalised benefits while making a positive impact on the real estate industry. Location: Remote -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and
Mar 11, 2026
Full time
JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About JLL JLL shapes the future of real estate through world-class services, advisory, and technology. The Associate Property Manager role in Property & Asset Management (PAM) focuses on delivering exceptional property management, contributing to the Centre of Excellence, and maintaining strong client relationships. The Role This role is a high profile Retail Management Role working on 2 trophy Shopping Centres for a key client of JLL Office location The role is based in London and will sit within JLL's Property Delivery Team. Key Responsibilities Client Relationship Act as the main point of contact for Asset Manager on your assets and lead this relationship in a dynamic and professional manner. Lease and Legal Management: Receiving, progressing, and making recommendations to the Asset Manager on occupier applications for consent to alter their demised property, wayleaves, or to underlet or assign their leasehold interest Ensure tenant compliance with lease covenants and obligations, recommending remedies to breaches and managing any issues through to conclusion Respond to technical queries in regards to the lease or licences Resolving occupier matters that may influence valuation/investment considerations Financial Management: Work with JLL Accounts teams to Manage financial accountability including liaison with clients and tenants to manage cashflow (charge raising, non-recoverable expenditure etc) and including working with credit control and accounts payable processes where required Service Charge: Prepare and manage service charge budgets and reconciliations, and cash flow, in accordance with RICS guidelines and client KPIs. ESG: Work with various ESG and FM teams on ESG initiatives and implementation. Align client's ESG strategy with JLL's responsibilities. Supplier and Facility Management: Alongside colleagues manage third-party suppliers' performance. Inspections: Undertake regular inspections of portfolio properties and ensure high standards of presentation are met, identified issues resolved promptly and recorded as directed. Transactions/Transitions: Handle property in/out transitions, due diligence, and support acquisitions and disposals including liaison with 3rd parties such as solicitors. Client: Provide relevant content for client reporting and attend client meetings as per client requirements. Understand client PMA, asset strategies, and KPIs. Support and deliver all client KPI and deliverables. Occupier Engagement & Customer Experience: Engage with occupiers to maintain high customer satisfaction. Gather intelligence on occupier business activity on behalf of client. Assisting in the delivery of customer experience initiatives across the portfolio in close liaison with Subject Matter Expert (SMEs) and service partners Works Working with third parties and other JLL teams on Major Works and other site-based projects Health & Safety: Understand relevant Health and Safety legislation and help implement compliance measures. Insurance: Support annual insurance renewal process Have oversight of all insurance matters across the site Ownership of end to end claims process. Void property management: Action necessary management activities on behalf of the client and their insurers. Fees: Ensure all fee work that falls outside the PMA or is an agreed additional fee is raised and tracked accordingly to process. Additional Responsibilities Play an active role in securing new business and expansion of existing client relationships. If required line manage team members to guide career progression / manage performance. Continually driving change and progress in the business to evolve with Client and market demands Project based work (internal & external) Identify cross-selling opportunities. Investigate and remedy pre-existing property management issues. Candidate Profile Preferably MRICS qualified with 5+ years in property management. Recognised subject matter expert. Strategic thinker with innovative problem-solving skills. Strong commercial acumen and client relationship skills. Results-driven with ability to set and achieve ambitious targets. Self-motivated leader who fosters teamwork. Excellent communication and negotiation skills. Advanced IT skills, particularly in property management systems. Sharp analytical and problem-solving abilities. Excels in financial planning and operational reporting. Experience with cross-functional projects. Behavioural Skills Strong leadership and deep understanding of property/asset management. Strong and professional communication skills (internal & external). Commitment to innovation and inclusive practices. Adhere to JLL Working Practices guidelines. Provide line management and mentoring. Implement value-added initiatives. Maintain strong presence within PAM team. Contribute and help drive an inclusive office culture.This role offers opportunities for professional growth, flexibility, and personalised benefits while making a positive impact on the real estate industry. Location: Remote -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and
Project Coordinator
Jones Lang LaSalle Incorporated Manchester, Lancashire
Project Coordinator page is loaded Project Coordinatorremote type: On-sitelocations: Cheshire, GBR: Greater Manchester, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ478505 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.We are looking for a Project Co-ordinator, to join our team based on our client site in Macclesfield, Cheshire.The Project Co-ordinator will play a critical role in the professional and proactive delivery of the UK Moves & Changes function, supporting dynamic workplace operations across the campus within a fast-paced environment. The role will plan, co-ordinate, and oversee all aspects of a move, as well as facilitating all communication to ensure projects are completed successfully. Key Responsibilities Manage all Occupational Health requests Manage all small furniture orders from gathering the request right through to delivery and install Take ownership for all BAU moves Lead Small Projects - up to 10 person moves Small furniture only changes Completing Annual Building updates Assist in slide/ data prep for MBR (Monthly Business Report) Prepare Monthly re use & charity figures Meet customers to scope lab requests & small lab furniture requests - book in with site works team Action SNOW (Service Now) requests requiring immediate action Work with porters to complete furniture stock check on monthly basis & update stock list Daily/ weekly update of stocklist removing items used from Bau move orders Arrange permit to work & RAMS for all supplier work onsite Projects & BAU Cover Site Works Manager Annual leave. Required Qualifications, Skills & Experience • Strong administration and organisation ability• Possess initiative and professionalism with the ability to multi task, organise and prioritise work• A team player who is able to work independently• Experience dealing with both internal and external customers and managing client expectations• Strong communication and interpersonal skills with the ability to build rapport quickly• Good presentation skill with the ability to lead meeting and presentation to client / stake holders.• Sound computer skills in Microsoft Office software• Ability to work flexible hours, occasional weekends and evenings• Prior experience in a Project Support role is desirable but not essential About JLL We're JLL - a leading professional services and investment management firm specialising in real estate. We shape the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions. We have operations in over 80 countries and a global workforce of over 92,000 individuals. We believe a diverse and inclusive culture is one where everyone succeeds. That's why we're committed to creating an environment where we all feel welcomed, valued, and empowered to achieve our full potential. Location: On-site -Cheshire, GBR, Greater Manchester, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Mar 11, 2026
Full time
Project Coordinator page is loaded Project Coordinatorremote type: On-sitelocations: Cheshire, GBR: Greater Manchester, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ478505 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.We are looking for a Project Co-ordinator, to join our team based on our client site in Macclesfield, Cheshire.The Project Co-ordinator will play a critical role in the professional and proactive delivery of the UK Moves & Changes function, supporting dynamic workplace operations across the campus within a fast-paced environment. The role will plan, co-ordinate, and oversee all aspects of a move, as well as facilitating all communication to ensure projects are completed successfully. Key Responsibilities Manage all Occupational Health requests Manage all small furniture orders from gathering the request right through to delivery and install Take ownership for all BAU moves Lead Small Projects - up to 10 person moves Small furniture only changes Completing Annual Building updates Assist in slide/ data prep for MBR (Monthly Business Report) Prepare Monthly re use & charity figures Meet customers to scope lab requests & small lab furniture requests - book in with site works team Action SNOW (Service Now) requests requiring immediate action Work with porters to complete furniture stock check on monthly basis & update stock list Daily/ weekly update of stocklist removing items used from Bau move orders Arrange permit to work & RAMS for all supplier work onsite Projects & BAU Cover Site Works Manager Annual leave. Required Qualifications, Skills & Experience • Strong administration and organisation ability• Possess initiative and professionalism with the ability to multi task, organise and prioritise work• A team player who is able to work independently• Experience dealing with both internal and external customers and managing client expectations• Strong communication and interpersonal skills with the ability to build rapport quickly• Good presentation skill with the ability to lead meeting and presentation to client / stake holders.• Sound computer skills in Microsoft Office software• Ability to work flexible hours, occasional weekends and evenings• Prior experience in a Project Support role is desirable but not essential About JLL We're JLL - a leading professional services and investment management firm specialising in real estate. We shape the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions. We have operations in over 80 countries and a global workforce of over 92,000 individuals. We believe a diverse and inclusive culture is one where everyone succeeds. That's why we're committed to creating an environment where we all feel welcomed, valued, and empowered to achieve our full potential. Location: On-site -Cheshire, GBR, Greater Manchester, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Refrigeration Project Manager
Jones Lang LaSalle Incorporated
JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Project Manager - Integral UK Cooling Technologies DivisionIntroduction:As a Project Manager within the Cooling Technologies Division at Integral UK, you will be responsible for overseeing the successful execution of cooling projects from initiation to completion. Your role will involve planning, coordinating, and implementing projects to deliver high-quality cooling solutions to our clients. This position requires strong project management skills, technical knowledge in cooling technologies, and the ability to effectively communicate and collaborate with internal teams and external stakeholders.Key Responsibilities:Project Planning and Execution: Collaborate with clients to understand their cooling requirements and develop project plans that align with their needs and expectations. Define project scope, objectives, deliverables, and timelines, ensuring clarity and agreement from all stakeholders. Coordinate project resources, including personnel, equipment, and materials, to ensure smooth execution of projects. Monitor project progress, track milestones, and take necessary actions to mitigate risks and address issues.Team Management and Collaboration: Lead and manage project teams, including internal resources and external contractors, ensuring effective communication and coordination. Assign tasks, responsibilities, and deadlines to team members and ensure accountability for project deliverables. Foster a collaborative and positive team culture, promoting knowledge sharing and continuous improvement. Conduct regular team meetings to review project status, address challenges, and provide guidance and support.Budget and Cost Control: Develop detailed project budgets, estimating costs for labour, materials, and equipment, and ensure adherence to approved budgets. Monitor project costs throughout the lifecycle, identifying potential cost overruns or savings opportunities. Collaborate with the finance team to ensure accurate and timely invoicing, cost tracking, and financial reporting.Quality Assurance and Compliance: Implement quality control processes to ensure adherence to industry standards and client requirements. Monitor and review project deliverables to ensure they meet quality standards and are delivered on time. Identify and address any non-compliance issues or deviations from project specifications. Ensure compliance with health and safety regulations and promote a safe working environment.Client Relationship Management: Serve as the primary point of contact for clients during project execution, maintaining regular communication and addressing any concerns or issues. Provide regular project updates to clients, ensuring transparency and managing expectations. Build and maintain strong client relationships, identifying opportunities for future projects and upselling additional services.Requirements: Project manager qualification or a related field (Prince 2 / APMP or equivalent). Proven experience as a Project Manager in the cooling technologies industry, preferably within commercial and retail projects. Strong knowledge of cooling systems, HVAC, refrigeration, and associated equipment. Demonstrated project management skills, including project planning, resource allocation, risk management, and budget control. Excellent communication and interpersonal skills, with the ability to engage and collaborate with cross-functional teams and external stakeholders. Strong problem-solving and decision-making abilities, with a keen attention to detail. Proficiency in project management software and tools. Familiarity with health and safety regulations applicable to cooling projects.As a Project Manager within Integral UK's Cooling Technologies Division, you will have a pivotal role in successfully delivering cooling projects, meeting client expectations, and driving the growth of the division. Your expertise in project management, technical knowledge, and client relationship management will be crucial in ensuring the division's success. Location: Remote -Leicestershire, GBR Job Tags: If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Mar 11, 2026
Full time
JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Project Manager - Integral UK Cooling Technologies DivisionIntroduction:As a Project Manager within the Cooling Technologies Division at Integral UK, you will be responsible for overseeing the successful execution of cooling projects from initiation to completion. Your role will involve planning, coordinating, and implementing projects to deliver high-quality cooling solutions to our clients. This position requires strong project management skills, technical knowledge in cooling technologies, and the ability to effectively communicate and collaborate with internal teams and external stakeholders.Key Responsibilities:Project Planning and Execution: Collaborate with clients to understand their cooling requirements and develop project plans that align with their needs and expectations. Define project scope, objectives, deliverables, and timelines, ensuring clarity and agreement from all stakeholders. Coordinate project resources, including personnel, equipment, and materials, to ensure smooth execution of projects. Monitor project progress, track milestones, and take necessary actions to mitigate risks and address issues.Team Management and Collaboration: Lead and manage project teams, including internal resources and external contractors, ensuring effective communication and coordination. Assign tasks, responsibilities, and deadlines to team members and ensure accountability for project deliverables. Foster a collaborative and positive team culture, promoting knowledge sharing and continuous improvement. Conduct regular team meetings to review project status, address challenges, and provide guidance and support.Budget and Cost Control: Develop detailed project budgets, estimating costs for labour, materials, and equipment, and ensure adherence to approved budgets. Monitor project costs throughout the lifecycle, identifying potential cost overruns or savings opportunities. Collaborate with the finance team to ensure accurate and timely invoicing, cost tracking, and financial reporting.Quality Assurance and Compliance: Implement quality control processes to ensure adherence to industry standards and client requirements. Monitor and review project deliverables to ensure they meet quality standards and are delivered on time. Identify and address any non-compliance issues or deviations from project specifications. Ensure compliance with health and safety regulations and promote a safe working environment.Client Relationship Management: Serve as the primary point of contact for clients during project execution, maintaining regular communication and addressing any concerns or issues. Provide regular project updates to clients, ensuring transparency and managing expectations. Build and maintain strong client relationships, identifying opportunities for future projects and upselling additional services.Requirements: Project manager qualification or a related field (Prince 2 / APMP or equivalent). Proven experience as a Project Manager in the cooling technologies industry, preferably within commercial and retail projects. Strong knowledge of cooling systems, HVAC, refrigeration, and associated equipment. Demonstrated project management skills, including project planning, resource allocation, risk management, and budget control. Excellent communication and interpersonal skills, with the ability to engage and collaborate with cross-functional teams and external stakeholders. Strong problem-solving and decision-making abilities, with a keen attention to detail. Proficiency in project management software and tools. Familiarity with health and safety regulations applicable to cooling projects.As a Project Manager within Integral UK's Cooling Technologies Division, you will have a pivotal role in successfully delivering cooling projects, meeting client expectations, and driving the growth of the division. Your expertise in project management, technical knowledge, and client relationship management will be crucial in ensuring the division's success. Location: Remote -Leicestershire, GBR Job Tags: If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Harvey Jacob Ltd
Senior Site Manager
Harvey Jacob Ltd
Freelance Senior Site Manager / Construction Manager required for a 15 month £11m D & B project in West London to start end March 2026. Our client will be engaged as a Principle Contractor to deliver the internal and external refurbishment of a mixed use building, Basement + Ground (Retail), 1st & 2nd floor (Commercial Offices) 3rd floor 8 X apartments. Located in a busy part of Kensington, the project was originally started by another contractor who went into administration, work will include the refurbishment of the Zinc roof, coping stones to various levels, cleaning of masonry, new windows. some groundworks and new shop fronts, refurbishment to basement and fit out to CAT A of retail units and offices. 8 apartments fully fit out to a high standard, all new services and lifts through the building. The project will fall under Considerate Constructors. Reporting into a Project Manager who will deal with programming and client. They are looking to engage a Freelance Senior Site Manager who must have previous experience managing internal / external refurbishment projects within one of central London's boroughs, liaising with the councils on permits, understanding difficulties with logistics, able to communicate with neighbours whilst managing delivery, quality and programme. You will manage a further 1 - 2 Site managers and other ancillary staff.
Mar 11, 2026
Contractor
Freelance Senior Site Manager / Construction Manager required for a 15 month £11m D & B project in West London to start end March 2026. Our client will be engaged as a Principle Contractor to deliver the internal and external refurbishment of a mixed use building, Basement + Ground (Retail), 1st & 2nd floor (Commercial Offices) 3rd floor 8 X apartments. Located in a busy part of Kensington, the project was originally started by another contractor who went into administration, work will include the refurbishment of the Zinc roof, coping stones to various levels, cleaning of masonry, new windows. some groundworks and new shop fronts, refurbishment to basement and fit out to CAT A of retail units and offices. 8 apartments fully fit out to a high standard, all new services and lifts through the building. The project will fall under Considerate Constructors. Reporting into a Project Manager who will deal with programming and client. They are looking to engage a Freelance Senior Site Manager who must have previous experience managing internal / external refurbishment projects within one of central London's boroughs, liaising with the councils on permits, understanding difficulties with logistics, able to communicate with neighbours whilst managing delivery, quality and programme. You will manage a further 1 - 2 Site managers and other ancillary staff.
Deliveroo
Head of New Partner Experience - UKI & EU
Deliveroo Manchester, Lancashire
Head of New Partner Experience - UKI & EU Job ID: R20978 Commercial Manchester - Main Office Permanent Ready to apply? Get started with your online application Not quite your dream role? Sign up to get notified when the right vacancy comes along. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our UKI and EU Small Medium Business (SMB) team is the engine room of our marketplace-managing relationships with thousands of independent restaurant and retail partners across Europe. If you are a strategic leader who thrives on building "best-in class" operations and is passionate about driving commercial success for independent businesses, this is the role for you. We're looking for a Head of New Partner Experience - UKI & EU based in our Manchester hub. Reporting to the SMB Commercial Director, you will lead a large scale team of managers and agents across four EU markets, overseeing the full lifecycle of our partners from the moment they join the platform. What You'll Be Doing You will balance high level strategic planning with a hands on approach to leadership, ensuring our partners are set up for long term success. Partner Obsession: Act as the champion for newly acquired partners. You will build and refine a contact centre model that prioritises impactful conversations, ensuring merchants understand how to fully leverage the Deliveroo platform. Commercial Strategy: Implement "sales through service" models. Your team will drive commercial outcomes-such as upsells and improved operational efficiency-that benefit both our partners and Deliveroo's bottom line. Defining the Future: Design and deploy a scalable servicing model. You will find the perfect equilibrium between high tech self serve tools and high impact human interactions. Leadership at Scale: Manage a multi layered team in Manchester, fostering a high performance and inclusive culture that handles everything from reactive support to proactive growth campaigns. Cross Functional Collaboration: Partner with global Tech and Ops teams to build the internal tools and contact strategies required to "move the needle" for our partners. Experimentation: Champion a "test and learn" culture, using data to evolve support strategies and prevent churn within the SMB base. What You'll Need to Thrive We are looking for a leader who can drive systemic change while maintaining high levels of employee engagement: Experience: 4+ years in a call centre or similar high volume environment with a focus on customer/partner experience. Experience in the restaurant or grocery sectors is highly desired. Leadership Mastery: The ability to manage a P&L and deliver results through scalable solutions without compromising team culture. Stakeholder Diplomacy: Strong negotiation skills and the resilience to challenge senior leadership to unlock resources for your team. Operational Rigor: Skilled in project management and task prioritisation within a fast moving daily operation. Communication: Exceptional ability to engage diverse audiences across different channels and international markets. Why Join Us? At Deliveroo, you'll solve complex real time challenges in an industry that is redefining convenience. Working here you can expect to: Drive High Impact Change: Own the strategy for thousands of independent partners across the UK, Ireland, and Europe. Entrepreneurial Pace: Work in a high growth startup environment where your ideas can be implemented at scale. Strategic Ownership: Lead the evolution of how Deliveroo supports its most diverse and vibrant partner segment. Diversity, Equity and Inclusion At Deliveroo, we believe a great workplace reflects the world around us. We are committed to building a workforce that mirrors the beautifully diverse communities we serve. Our latest 2024 UK & Global workforce data reflects this ongoing commitment to representation: Ethnic Diversity: 38.2% of our UK employees identify as being from ethnic minority backgrounds. This is comprised of: 19.4% Asian / Asian British 7.1% Black / African / Caribbean / Black British 5.9% Other ethnic groups Gender: 44.1% of our global workforce identify as women. Senior Leadership: We have an active global goal to reach 40% women in senior leadership roles. We welcome candidates from all backgrounds regardless of race, religion, gender, or disability. If you require any reasonable adjustments during the recruitment process, please let your recruiter know or contact us at . A competitive and comprehensive compensation and benefits package Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity Work Life Funded single cover healthcare on our core plan, with the option to add family members at own cost On site gym (HQ), discounted external gym membership Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in office yoga sessions
Mar 11, 2026
Full time
Head of New Partner Experience - UKI & EU Job ID: R20978 Commercial Manchester - Main Office Permanent Ready to apply? Get started with your online application Not quite your dream role? Sign up to get notified when the right vacancy comes along. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our UKI and EU Small Medium Business (SMB) team is the engine room of our marketplace-managing relationships with thousands of independent restaurant and retail partners across Europe. If you are a strategic leader who thrives on building "best-in class" operations and is passionate about driving commercial success for independent businesses, this is the role for you. We're looking for a Head of New Partner Experience - UKI & EU based in our Manchester hub. Reporting to the SMB Commercial Director, you will lead a large scale team of managers and agents across four EU markets, overseeing the full lifecycle of our partners from the moment they join the platform. What You'll Be Doing You will balance high level strategic planning with a hands on approach to leadership, ensuring our partners are set up for long term success. Partner Obsession: Act as the champion for newly acquired partners. You will build and refine a contact centre model that prioritises impactful conversations, ensuring merchants understand how to fully leverage the Deliveroo platform. Commercial Strategy: Implement "sales through service" models. Your team will drive commercial outcomes-such as upsells and improved operational efficiency-that benefit both our partners and Deliveroo's bottom line. Defining the Future: Design and deploy a scalable servicing model. You will find the perfect equilibrium between high tech self serve tools and high impact human interactions. Leadership at Scale: Manage a multi layered team in Manchester, fostering a high performance and inclusive culture that handles everything from reactive support to proactive growth campaigns. Cross Functional Collaboration: Partner with global Tech and Ops teams to build the internal tools and contact strategies required to "move the needle" for our partners. Experimentation: Champion a "test and learn" culture, using data to evolve support strategies and prevent churn within the SMB base. What You'll Need to Thrive We are looking for a leader who can drive systemic change while maintaining high levels of employee engagement: Experience: 4+ years in a call centre or similar high volume environment with a focus on customer/partner experience. Experience in the restaurant or grocery sectors is highly desired. Leadership Mastery: The ability to manage a P&L and deliver results through scalable solutions without compromising team culture. Stakeholder Diplomacy: Strong negotiation skills and the resilience to challenge senior leadership to unlock resources for your team. Operational Rigor: Skilled in project management and task prioritisation within a fast moving daily operation. Communication: Exceptional ability to engage diverse audiences across different channels and international markets. Why Join Us? At Deliveroo, you'll solve complex real time challenges in an industry that is redefining convenience. Working here you can expect to: Drive High Impact Change: Own the strategy for thousands of independent partners across the UK, Ireland, and Europe. Entrepreneurial Pace: Work in a high growth startup environment where your ideas can be implemented at scale. Strategic Ownership: Lead the evolution of how Deliveroo supports its most diverse and vibrant partner segment. Diversity, Equity and Inclusion At Deliveroo, we believe a great workplace reflects the world around us. We are committed to building a workforce that mirrors the beautifully diverse communities we serve. Our latest 2024 UK & Global workforce data reflects this ongoing commitment to representation: Ethnic Diversity: 38.2% of our UK employees identify as being from ethnic minority backgrounds. This is comprised of: 19.4% Asian / Asian British 7.1% Black / African / Caribbean / Black British 5.9% Other ethnic groups Gender: 44.1% of our global workforce identify as women. Senior Leadership: We have an active global goal to reach 40% women in senior leadership roles. We welcome candidates from all backgrounds regardless of race, religion, gender, or disability. If you require any reasonable adjustments during the recruitment process, please let your recruiter know or contact us at . A competitive and comprehensive compensation and benefits package Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity Work Life Funded single cover healthcare on our core plan, with the option to add family members at own cost On site gym (HQ), discounted external gym membership Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in office yoga sessions
Senior Estimator
UK Power Networks Stevenage, Hertfordshire
This Electrical Estimator will report to the Estimating Manager and will work within Capital Programme based in our Bury St Edmunds/Stevenage office. You will be a permanent employee. You will attract a salary of £65,241 plus car and a bonus of 3%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote Close Date: 22/03/2026 We also provide the following additional benefits Reservist Leave - Additional 18 days full pay and 22 unpaid Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit Scheme, Season Ticket Loan Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes Occupational Health support Switched On - scheme providing discount on hundreds of retailers' products Discounted gym membership Employee Assistance Programme JOB PURPOSE: Produce high-level outline cost plan based on estimated CU allowance of Governance Gate paper review Identify and report any missing scope costs from the Gate requirements or design take offs, ensuring they are accurately captured in Appendix B. Produce detailed pricing of HV & LV Installations from client specifications, conceptual designs, and technical work scopes Produce an abridged Appendix B supported by Senior Estimator for inclusion by the Infrastructure Planner into the Gate paper, Produce an independent full CU build Appendix B "detailed Cost plan" and "Should cost" for multi discipline electrical and civil works, including labour, plant, equipment, materials and sub-contract requirements Manage the Appendix B, ensuring revisions are annotated, updated and notify all stakeholders DIMENSIONS: EPN Region annual estimated turnover - £200m Functional Reports - None PRINCIPAL ACCOUNTABILITIES: Responsible for estimation of EPN APP and/or Major Connections projects, Understand and work withing the CPP estimating guidelines and procedures Liaison with Alliance Delivery Members, Framework Suppliers, the project delivery team, Alliance estimating team and all other stakeholders Ownership and production of the projects Appendix B Cost plans and Should cost. Pricing and estimating subject matter expert providing advice on techniques, durations and strategies for Appendix B CU builds. Work with the Capital programme operations team CPOT to produce their indirect "Should cost estimate" Work within the existing estimating team to introduce a best in class way of working on pricing and estimating activities across UK Power Networks Capital Programme. Evaluate pricing options or alternatives with the Project Manager and wider project delivery team Ensure compliance with all legislation and industry standards. Main contributor to the analysis of technical work scope, working with technical subject matter experts and using industry knowledge to formulate best value for commercial estimates. Work with the Risk Manager to ensure Appendix B includes accurate estimates of risk and assumptions. Responsible for the checking of accuracy and completeness of Alliance Delivery Member and Framework Provider returns. Review project programmes and provide recommendations to the project team that informs the Appendix B pricing Identification and elimination of hazards following the methodology of CDM for all projects (CDM notifiable or not). Talk at senior management level to demonstrate the robustness of proposed estimated value Knowledge of local market values to ensure accuracy and value for money in estimates that are received. Assist in cost control of materials and OEM pricing. Indirect cost forecasts (outturn costs/ construction costs). Core work is estimating the prospective costs and mandates for projects. Population of a new estimating database. NATURE AND SCOPE: The Estimator is part of the EPN Commercial team, and the wider Capital Programme estimating team responsible for the commercial pricing and estimating throughout the business. Capital Programme is made up of three regions (SPN, LPN and EPN) each split between Major Connection and APP portfolios. The Estimator will be based in the Stevenage office but may visit sites and other UKPN offices. Attendance would be expected at weekly estimating meetings, project development hub meetings and project kick off meetings to ensure coordination of estimating activities with other members of the estimating team and Delivery Members. SKILLS Numerical skills. Understanding of programmes (P6 and Microsoft Project). An awareness of data confidentiality (working in the regulated part of the business). Work with external engineering organisations and customers/partners representing the company to best effect. Must have team working ethic and customer focus. Understand construction drawings and design specifications. Understanding of the planning and sequencing of the construction of projects. Understanding of the process of procuring Subcontractors or suppliers. Compile information for submission to clients. QUALIFICATIONS: Will hold a formal qualification related to Civil, Mechanical or Electrical Engineering or equivalent. HND or Bachelor's degree in an industry-related field, such as Construction Management, Engineering or equivalent. Must be willing to attend safety courses and hold safety certificates. EXPERIENCE: Experience estimating multi discipline Civil, Mechanical, Structural and HV & LV electrical projects. Experience estimating large and complex work packages. Experience in electrical power installations and techniques. A sound understanding of Construction Design Management (CDM). Have knowledge of HV & LV installations and switchgear (not essential). Willing to work hours to suit deadlines. Willingness to travel on occasions. Review and understand Primavera P6 programmes and Microsoft Project. SOFTWARE: COSTOS CANDY Microsoft Excel, PowerPoint, Word, Project Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. If you have any queries in connection to this vacancy or your application, please contact us at quoting the vacancy reference number and a member of the team will get in touch with you as soon as possible.
Mar 11, 2026
Full time
This Electrical Estimator will report to the Estimating Manager and will work within Capital Programme based in our Bury St Edmunds/Stevenage office. You will be a permanent employee. You will attract a salary of £65,241 plus car and a bonus of 3%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote Close Date: 22/03/2026 We also provide the following additional benefits Reservist Leave - Additional 18 days full pay and 22 unpaid Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit Scheme, Season Ticket Loan Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes Occupational Health support Switched On - scheme providing discount on hundreds of retailers' products Discounted gym membership Employee Assistance Programme JOB PURPOSE: Produce high-level outline cost plan based on estimated CU allowance of Governance Gate paper review Identify and report any missing scope costs from the Gate requirements or design take offs, ensuring they are accurately captured in Appendix B. Produce detailed pricing of HV & LV Installations from client specifications, conceptual designs, and technical work scopes Produce an abridged Appendix B supported by Senior Estimator for inclusion by the Infrastructure Planner into the Gate paper, Produce an independent full CU build Appendix B "detailed Cost plan" and "Should cost" for multi discipline electrical and civil works, including labour, plant, equipment, materials and sub-contract requirements Manage the Appendix B, ensuring revisions are annotated, updated and notify all stakeholders DIMENSIONS: EPN Region annual estimated turnover - £200m Functional Reports - None PRINCIPAL ACCOUNTABILITIES: Responsible for estimation of EPN APP and/or Major Connections projects, Understand and work withing the CPP estimating guidelines and procedures Liaison with Alliance Delivery Members, Framework Suppliers, the project delivery team, Alliance estimating team and all other stakeholders Ownership and production of the projects Appendix B Cost plans and Should cost. Pricing and estimating subject matter expert providing advice on techniques, durations and strategies for Appendix B CU builds. Work with the Capital programme operations team CPOT to produce their indirect "Should cost estimate" Work within the existing estimating team to introduce a best in class way of working on pricing and estimating activities across UK Power Networks Capital Programme. Evaluate pricing options or alternatives with the Project Manager and wider project delivery team Ensure compliance with all legislation and industry standards. Main contributor to the analysis of technical work scope, working with technical subject matter experts and using industry knowledge to formulate best value for commercial estimates. Work with the Risk Manager to ensure Appendix B includes accurate estimates of risk and assumptions. Responsible for the checking of accuracy and completeness of Alliance Delivery Member and Framework Provider returns. Review project programmes and provide recommendations to the project team that informs the Appendix B pricing Identification and elimination of hazards following the methodology of CDM for all projects (CDM notifiable or not). Talk at senior management level to demonstrate the robustness of proposed estimated value Knowledge of local market values to ensure accuracy and value for money in estimates that are received. Assist in cost control of materials and OEM pricing. Indirect cost forecasts (outturn costs/ construction costs). Core work is estimating the prospective costs and mandates for projects. Population of a new estimating database. NATURE AND SCOPE: The Estimator is part of the EPN Commercial team, and the wider Capital Programme estimating team responsible for the commercial pricing and estimating throughout the business. Capital Programme is made up of three regions (SPN, LPN and EPN) each split between Major Connection and APP portfolios. The Estimator will be based in the Stevenage office but may visit sites and other UKPN offices. Attendance would be expected at weekly estimating meetings, project development hub meetings and project kick off meetings to ensure coordination of estimating activities with other members of the estimating team and Delivery Members. SKILLS Numerical skills. Understanding of programmes (P6 and Microsoft Project). An awareness of data confidentiality (working in the regulated part of the business). Work with external engineering organisations and customers/partners representing the company to best effect. Must have team working ethic and customer focus. Understand construction drawings and design specifications. Understanding of the planning and sequencing of the construction of projects. Understanding of the process of procuring Subcontractors or suppliers. Compile information for submission to clients. QUALIFICATIONS: Will hold a formal qualification related to Civil, Mechanical or Electrical Engineering or equivalent. HND or Bachelor's degree in an industry-related field, such as Construction Management, Engineering or equivalent. Must be willing to attend safety courses and hold safety certificates. EXPERIENCE: Experience estimating multi discipline Civil, Mechanical, Structural and HV & LV electrical projects. Experience estimating large and complex work packages. Experience in electrical power installations and techniques. A sound understanding of Construction Design Management (CDM). Have knowledge of HV & LV installations and switchgear (not essential). Willing to work hours to suit deadlines. Willingness to travel on occasions. Review and understand Primavera P6 programmes and Microsoft Project. SOFTWARE: COSTOS CANDY Microsoft Excel, PowerPoint, Word, Project Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. If you have any queries in connection to this vacancy or your application, please contact us at quoting the vacancy reference number and a member of the team will get in touch with you as soon as possible.

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