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Product Manager, iGaming
Amed Commercial Refrigeration Equipment Co., Ltd
About Paysafe Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at . It starts here. Have a global impact on the world of payments. We are seeking a Product Manager - iGaming to define and execute the strategy for iGaming, online video gaming, and entertainment payment solutions. In this role, you will focus on building best-in-class payment experiences for industry-leading iGaming operators (e.g., bet365, PokerStars, betsson) and video gaming platforms (e.g., Riot Games, Steam, Xbox). You will be responsible for identifying market opportunities, developing innovative payment solutions, and ensuring compliance while optimizing the user experience for both merchants and players. This is an exciting opportunity to work in a fast-paced fintech environment, collaborating with operators, regulators, payment providers, risk and compliance teams, and technology partners to shape the future of digital payments for gaming and entertainment. What Paysafe stands for: Being open and honest. Keeping focused. Operating with Courage. Pioneering the future. How we work: We follow a hybrid working model, spending an average of three days per week at our office location. The office is located in Gresham Street next to St Paul's cathedral with easy access and transport links via St Paul's, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House. The impact you will have: Key Responsibilities: Define and drive the iGaming, video gaming, and entertainment product strategy, aligning with Paysafe's global Unified Commerce Platform. Conduct market research and competitive analysis to identify emerging trends, merchant pain points, and player behavior insights. Develop business cases for new payment methods, fraud prevention tools, and regulatory compliance solutions tailored to iGaming and gaming merchants. Work closely with commercial teams to assess market demand and merchant needs, ensuring Paysafe's solutions remain best-in-class. Stay ahead of regulatory changes and compliance requirements (e.g., AML, KYC, Responsible Gaming laws) to inform product development and go-to-market strategy. Innovation & Payment Solutions Develop seamless, secure, and frictionless payment experiences for iGaming merchants, integrating Paysafe's digital wallets, alternative payment methods (APMs), fraud prevention, and risk management capabilities. Explore and implement innovative solutions, such as real-time payouts, tokenized transactions, and AI-driven risk assessments. Work with global banking and payment network partners to enhance cross-border payment capabilities and expand local market coverage. Champion Paysafe's player-centric payment experiences, ensuring high conversion rates, fast withdrawals, and secure transactions for gaming and entertainment platforms. Execution & Delivery Define and manage the product roadmap, prioritizing initiatives based on merchant needs, revenue potential, and competitive differentiation. Work closely with engineering, UX/UI, and risk teams to develop and launch new features, ensuring a seamless integration experience for gaming operators. Partner with compliance and legal teams to navigate licensing requirements and jurisdictional regulations, ensuring Paysafe's solutions remain compliant in regulated markets. Develop and execute go-to-market strategies, collaborating with marketing and commercial teams to position Paysafe's iGaming offerings effectively. Monitor key performance indicators (KPIs) such as merchant adoption, transaction volumes, player retention, fraud rates, and revenue impact, iterating on the product based on data-driven insights. What we're looking for: 5+ years of experience in product management within digital payments, fintech, or online gaming, with a proven track record of launching and managing successful payment products in iGaming and video gaming. Deep expertise in payment processing, alternative payment methods (APMs), digital wallets, fraud prevention, and regulatory compliance. Strong knowledge of iGaming and online gaming ecosystems, including payment flows for player deposits, in-game purchases, payout structures, and cross-border payments. Experience working with top gaming and iGaming merchants such as Riot Games, Steam, Xbox, bet365, PokerStars, and betsson. Familiarity with global regulations impacting digital gaming payments (e.g., AML, PSD2, GDPR, Responsible Gaming requirements). Proven ability to translate complex market needs into innovative payment solutions, balancing risk management, compliance, and user experience. Experience working with cross-functional teams, including engineering, compliance, risk, and sales in a fast-paced, high-growth environment. Strong ability to analyze data and use insights to drive product decisions, including A/B testing and experimentation to optimize player deposit flows and withdrawal processes and KPI tracking (e.g., conversion rates, fraud rates, player retention, chargeback rates, and revenue impact). A snippet of what you'll get in return: Make your day work for you with our flexible working hours. You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year. Enjoy social events on our roof top terrace with views onto St Pauls Cathedral. Our fully equipped facilities include showers, hairdryers and straighteners and fresh towels. Start your day with a free breakfast, fresh fruit and snacks. Take a breather in our dedicated wellbeing room. Spend time with those important to you with our enhanced paid family policies. Test our products Skrill and Neteller. Upon joining we will award you £50 into each wallet. Enjoy our discounts on memberships via vitality including, gyms, leisure centres, yoga/Pilates across the country. Need a new Laptop or TV? We offer support purchasing Apple and LG products via Stormfront technology. Join our six employee-led equality communities and help foster a workplace that celebrates diversity and create opportunities to collaborate and learn. Give back to the community with four paid charity days. Kickstart your weekend early with our summer hours during the months of June, July and August with a 3pm finish every Friday. Let's not forget, we also offer: Private health insurance (pre-existing conditions are included) & dental insurance, income protection, life assurance and more. What to expect next: Phone screen with Recruitment. Video interview with the Hiring Manager. In-person interview Final HR interview with Recruitment. If you're successful joining the team, you'll be meeting our CEO in person during our new joiners breakfast in London - a great opportunity to network with your peers. Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
Jul 05, 2025
Full time
About Paysafe Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at . It starts here. Have a global impact on the world of payments. We are seeking a Product Manager - iGaming to define and execute the strategy for iGaming, online video gaming, and entertainment payment solutions. In this role, you will focus on building best-in-class payment experiences for industry-leading iGaming operators (e.g., bet365, PokerStars, betsson) and video gaming platforms (e.g., Riot Games, Steam, Xbox). You will be responsible for identifying market opportunities, developing innovative payment solutions, and ensuring compliance while optimizing the user experience for both merchants and players. This is an exciting opportunity to work in a fast-paced fintech environment, collaborating with operators, regulators, payment providers, risk and compliance teams, and technology partners to shape the future of digital payments for gaming and entertainment. What Paysafe stands for: Being open and honest. Keeping focused. Operating with Courage. Pioneering the future. How we work: We follow a hybrid working model, spending an average of three days per week at our office location. The office is located in Gresham Street next to St Paul's cathedral with easy access and transport links via St Paul's, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House. The impact you will have: Key Responsibilities: Define and drive the iGaming, video gaming, and entertainment product strategy, aligning with Paysafe's global Unified Commerce Platform. Conduct market research and competitive analysis to identify emerging trends, merchant pain points, and player behavior insights. Develop business cases for new payment methods, fraud prevention tools, and regulatory compliance solutions tailored to iGaming and gaming merchants. Work closely with commercial teams to assess market demand and merchant needs, ensuring Paysafe's solutions remain best-in-class. Stay ahead of regulatory changes and compliance requirements (e.g., AML, KYC, Responsible Gaming laws) to inform product development and go-to-market strategy. Innovation & Payment Solutions Develop seamless, secure, and frictionless payment experiences for iGaming merchants, integrating Paysafe's digital wallets, alternative payment methods (APMs), fraud prevention, and risk management capabilities. Explore and implement innovative solutions, such as real-time payouts, tokenized transactions, and AI-driven risk assessments. Work with global banking and payment network partners to enhance cross-border payment capabilities and expand local market coverage. Champion Paysafe's player-centric payment experiences, ensuring high conversion rates, fast withdrawals, and secure transactions for gaming and entertainment platforms. Execution & Delivery Define and manage the product roadmap, prioritizing initiatives based on merchant needs, revenue potential, and competitive differentiation. Work closely with engineering, UX/UI, and risk teams to develop and launch new features, ensuring a seamless integration experience for gaming operators. Partner with compliance and legal teams to navigate licensing requirements and jurisdictional regulations, ensuring Paysafe's solutions remain compliant in regulated markets. Develop and execute go-to-market strategies, collaborating with marketing and commercial teams to position Paysafe's iGaming offerings effectively. Monitor key performance indicators (KPIs) such as merchant adoption, transaction volumes, player retention, fraud rates, and revenue impact, iterating on the product based on data-driven insights. What we're looking for: 5+ years of experience in product management within digital payments, fintech, or online gaming, with a proven track record of launching and managing successful payment products in iGaming and video gaming. Deep expertise in payment processing, alternative payment methods (APMs), digital wallets, fraud prevention, and regulatory compliance. Strong knowledge of iGaming and online gaming ecosystems, including payment flows for player deposits, in-game purchases, payout structures, and cross-border payments. Experience working with top gaming and iGaming merchants such as Riot Games, Steam, Xbox, bet365, PokerStars, and betsson. Familiarity with global regulations impacting digital gaming payments (e.g., AML, PSD2, GDPR, Responsible Gaming requirements). Proven ability to translate complex market needs into innovative payment solutions, balancing risk management, compliance, and user experience. Experience working with cross-functional teams, including engineering, compliance, risk, and sales in a fast-paced, high-growth environment. Strong ability to analyze data and use insights to drive product decisions, including A/B testing and experimentation to optimize player deposit flows and withdrawal processes and KPI tracking (e.g., conversion rates, fraud rates, player retention, chargeback rates, and revenue impact). A snippet of what you'll get in return: Make your day work for you with our flexible working hours. You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year. Enjoy social events on our roof top terrace with views onto St Pauls Cathedral. Our fully equipped facilities include showers, hairdryers and straighteners and fresh towels. Start your day with a free breakfast, fresh fruit and snacks. Take a breather in our dedicated wellbeing room. Spend time with those important to you with our enhanced paid family policies. Test our products Skrill and Neteller. Upon joining we will award you £50 into each wallet. Enjoy our discounts on memberships via vitality including, gyms, leisure centres, yoga/Pilates across the country. Need a new Laptop or TV? We offer support purchasing Apple and LG products via Stormfront technology. Join our six employee-led equality communities and help foster a workplace that celebrates diversity and create opportunities to collaborate and learn. Give back to the community with four paid charity days. Kickstart your weekend early with our summer hours during the months of June, July and August with a 3pm finish every Friday. Let's not forget, we also offer: Private health insurance (pre-existing conditions are included) & dental insurance, income protection, life assurance and more. What to expect next: Phone screen with Recruitment. Video interview with the Hiring Manager. In-person interview Final HR interview with Recruitment. If you're successful joining the team, you'll be meeting our CEO in person during our new joiners breakfast in London - a great opportunity to network with your peers. Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
Pharmacy2U
Head of Commercial (Pet) - 6 Month FTC
Pharmacy2U City, Leeds
Role: Head of Commercial (Pet) - 6 Month FTC Location: Leeds, LS15 OR Bardon, LE67 (with hybrid working after completion of training) Salary: £Competitive DOE, plus extensive benefits Contract type: Fixed term contract Employment type: Full time Working hours: 37.5 hours per week, Monday - Friday Do you want to work for the nation's largest online pharmacy ensuring excellence for all our patients? We're a market leader in the pharmacy world, with 25 years' experience, helping over 1.4 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient-centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all. The Head of Commercial will be responsible for defining and executing the commercial and trading strategy for The PharmPet Co's product categories. This role will focus on delivering sales growth, margin performance, category development, and brand leadership in the online pet healthcare space. You will lead product selection and merchandising, manage supplier relationships, identify emerging trends, and work cross-functionally with marketing, digital, supply chain, and customer experience teams to create an exceptional pet owner journey. What's in it for you? Occupational sick pay Enhanced maternity and paternity pay Contributory pension Discounted insurance (Aviva) Employee discount site Discounted gyms (via our blue light card and benefits schemes) Employee assistance programme In-house mental health support Free onsite parking Health and wellbeing initiatives Social events throughout the year Cycle to work scheme Green car scheme (subject to minimum earnings) Registration fees paid (GPhC, NMC, CIPD etc) Long service bonus Refer a friend bonus Blue light card Hybrid working Commitment to CPD/training 25 days annual leave increasing with service Annual leave buy and sell scheme Discounts & Exclusive offers at The Springs, Leeds 25% Discount & health & beauty purchases 25% Discount on Pharmacy2U Private Online Doctor Services What you'll be doing? Develop and own the trading strategy across prescription and non-prescription pet healthcare categories, with a key focus on expanding pet prescriptions to take market share from competitors. Deliver revenue and margin targets, with a focus on scaling The PharmPet Co into a leading pet healthcare brand in the UK. Build a compelling, well-researched product range tailored to the needs of UK pet owners. Drive the growth of pet prescriptions as a core category, ensuring regulatory compliance, availability, and customer education. Use data and customer insights to drive category expansion and refine merchandising strategies. Negotiate trading terms to maximise margin and availability, and manage supplier performance Work closely with digital and ecommerce teams to optimise online merchandising, promotions, pricing, and customer journeys Collaborate with supply chain and operations to forecast demand, manage stock levels, and maintain availability Drive improvements in stock turn, wastage reduction, and working capital performance Partner with marketing to develop category-focused campaigns, promotional strategies, and educational content Align promotional calendars and product launches with key seasonal moments and pet health cycles Provide strategic direction to a growing team, with scope to build out a dedicated trading function Produce regular performance reporting, identifying risks and opportunities for continued growth Who are we looking for? Bachelor's degree in Business, Marketing, or a related field (MBA preferred) Proven experience in FMCG trading or category management, with extensive experience in a leadership role Strong knowledge of the Pet Health / Pharmacy / FMCG industry, market trends, and supplier relationships Proficiency in using trading and inventory management software/tools Analytical mindset with the ability to use data to drive decisions Excellent negotiation, communication, and interpersonal skills Ability to work in a fast-paced, dynamic environment and adapt to changing circumstances Proven ability to work both as part of a bigger team and individually Ability to prioritise and organise tasks and workload What happens next? Please click apply and if we think you are a good match, we will be in touch to arrange an interview. Applicants must prove they have the right to live in the UK. All successful applicants will be required to undergo a DBS check. Unsolicited agency applications will be treated as a gift.
Jul 05, 2025
Full time
Role: Head of Commercial (Pet) - 6 Month FTC Location: Leeds, LS15 OR Bardon, LE67 (with hybrid working after completion of training) Salary: £Competitive DOE, plus extensive benefits Contract type: Fixed term contract Employment type: Full time Working hours: 37.5 hours per week, Monday - Friday Do you want to work for the nation's largest online pharmacy ensuring excellence for all our patients? We're a market leader in the pharmacy world, with 25 years' experience, helping over 1.4 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient-centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all. The Head of Commercial will be responsible for defining and executing the commercial and trading strategy for The PharmPet Co's product categories. This role will focus on delivering sales growth, margin performance, category development, and brand leadership in the online pet healthcare space. You will lead product selection and merchandising, manage supplier relationships, identify emerging trends, and work cross-functionally with marketing, digital, supply chain, and customer experience teams to create an exceptional pet owner journey. What's in it for you? Occupational sick pay Enhanced maternity and paternity pay Contributory pension Discounted insurance (Aviva) Employee discount site Discounted gyms (via our blue light card and benefits schemes) Employee assistance programme In-house mental health support Free onsite parking Health and wellbeing initiatives Social events throughout the year Cycle to work scheme Green car scheme (subject to minimum earnings) Registration fees paid (GPhC, NMC, CIPD etc) Long service bonus Refer a friend bonus Blue light card Hybrid working Commitment to CPD/training 25 days annual leave increasing with service Annual leave buy and sell scheme Discounts & Exclusive offers at The Springs, Leeds 25% Discount & health & beauty purchases 25% Discount on Pharmacy2U Private Online Doctor Services What you'll be doing? Develop and own the trading strategy across prescription and non-prescription pet healthcare categories, with a key focus on expanding pet prescriptions to take market share from competitors. Deliver revenue and margin targets, with a focus on scaling The PharmPet Co into a leading pet healthcare brand in the UK. Build a compelling, well-researched product range tailored to the needs of UK pet owners. Drive the growth of pet prescriptions as a core category, ensuring regulatory compliance, availability, and customer education. Use data and customer insights to drive category expansion and refine merchandising strategies. Negotiate trading terms to maximise margin and availability, and manage supplier performance Work closely with digital and ecommerce teams to optimise online merchandising, promotions, pricing, and customer journeys Collaborate with supply chain and operations to forecast demand, manage stock levels, and maintain availability Drive improvements in stock turn, wastage reduction, and working capital performance Partner with marketing to develop category-focused campaigns, promotional strategies, and educational content Align promotional calendars and product launches with key seasonal moments and pet health cycles Provide strategic direction to a growing team, with scope to build out a dedicated trading function Produce regular performance reporting, identifying risks and opportunities for continued growth Who are we looking for? Bachelor's degree in Business, Marketing, or a related field (MBA preferred) Proven experience in FMCG trading or category management, with extensive experience in a leadership role Strong knowledge of the Pet Health / Pharmacy / FMCG industry, market trends, and supplier relationships Proficiency in using trading and inventory management software/tools Analytical mindset with the ability to use data to drive decisions Excellent negotiation, communication, and interpersonal skills Ability to work in a fast-paced, dynamic environment and adapt to changing circumstances Proven ability to work both as part of a bigger team and individually Ability to prioritise and organise tasks and workload What happens next? Please click apply and if we think you are a good match, we will be in touch to arrange an interview. Applicants must prove they have the right to live in the UK. All successful applicants will be required to undergo a DBS check. Unsolicited agency applications will be treated as a gift.
CRM Manager - Maternity cover 12 month FTC Ecommerce London
Joseph Joseph Ltd
At Joseph Joseph, we love solving everyday problems through intelligent design to create distinctive, functional products that are a pleasure to own and use. We are one of the world's leading houseware brands with a global presence spanning over 100 countries, available in most major department stores and independent houseware stores worldwide, as well as through our rapidly growing ecommerce channel. We are looking for a talented CRM/Email Manager to join the Ecommerce Team on a maternity cover 12-month fixed-term contract. Reporting directly to the Head of Digital Marketing & CRM, you will also be responsible for the day-to-day management of the Email Marketing Executive. What you will be doing: Oversee the retention strategy to achieve customer retention targets and increase revenue from existing customers through effective CRM strategies, channel execution, and understanding of current customer behaviour. Manage the company's loyalty programme-management, analysis, and optimisation. Own and manage the email marketing strategy-planning, overseeing briefs, creative and A/B testing plans, reporting, and driving performance through both broadcast and lifecycle journey-building. CRM customer data reporting and analysis-tracking shopping behaviour of new and existing customers, building weekly, monthly, and yearly reports with actionable insights. Own and manage the SMS marketing strategy-planning, A/B testing, reporting, driving performance, and managing spend. Grow the database using both paid and organic tools (e.g., Meta lead generation, website data capture including popups, Preference Centre, and brand-led data capture initiatives). Customer segmentation-segmenting the base to ensure optimal and efficient targeting and retargeting across all channels. Collaborate with the Ecommerce, Brand, and Digital Design teams on campaign planning, briefing, and execution. Manage relationships with our ESP (Ometria), SMS provider (Attentive), and loyalty provider (Yotpo). What we need from you: Analytical mindset and comfort working with customer data. 3+ years' experience in a similar CRM role. Experience managing email marketing for a similar-sized business. Experience managing a loyalty programme for a similar-sized business. Competent presentation skills, with the ability to present to the wider team weekly, monthly, and on an ad hoc basis. Understanding of current GDPR compliance regulations. Ometria experience (preferred). Attentive experience (preferred). Yotpo experience (preferred). What you will get from us: Competitive salary and holiday allowance. A pension contribution. An exclusive staff discount. 24/7 healthcare appointment support. Hybrid working-3 days in the office & 2 days from home, with flexible start/finish times. External private employee wellbeing support. Access to Perkbox. Volunteer days. Team recognition scheme. Training and development opportunities.
Jul 05, 2025
Full time
At Joseph Joseph, we love solving everyday problems through intelligent design to create distinctive, functional products that are a pleasure to own and use. We are one of the world's leading houseware brands with a global presence spanning over 100 countries, available in most major department stores and independent houseware stores worldwide, as well as through our rapidly growing ecommerce channel. We are looking for a talented CRM/Email Manager to join the Ecommerce Team on a maternity cover 12-month fixed-term contract. Reporting directly to the Head of Digital Marketing & CRM, you will also be responsible for the day-to-day management of the Email Marketing Executive. What you will be doing: Oversee the retention strategy to achieve customer retention targets and increase revenue from existing customers through effective CRM strategies, channel execution, and understanding of current customer behaviour. Manage the company's loyalty programme-management, analysis, and optimisation. Own and manage the email marketing strategy-planning, overseeing briefs, creative and A/B testing plans, reporting, and driving performance through both broadcast and lifecycle journey-building. CRM customer data reporting and analysis-tracking shopping behaviour of new and existing customers, building weekly, monthly, and yearly reports with actionable insights. Own and manage the SMS marketing strategy-planning, A/B testing, reporting, driving performance, and managing spend. Grow the database using both paid and organic tools (e.g., Meta lead generation, website data capture including popups, Preference Centre, and brand-led data capture initiatives). Customer segmentation-segmenting the base to ensure optimal and efficient targeting and retargeting across all channels. Collaborate with the Ecommerce, Brand, and Digital Design teams on campaign planning, briefing, and execution. Manage relationships with our ESP (Ometria), SMS provider (Attentive), and loyalty provider (Yotpo). What we need from you: Analytical mindset and comfort working with customer data. 3+ years' experience in a similar CRM role. Experience managing email marketing for a similar-sized business. Experience managing a loyalty programme for a similar-sized business. Competent presentation skills, with the ability to present to the wider team weekly, monthly, and on an ad hoc basis. Understanding of current GDPR compliance regulations. Ometria experience (preferred). Attentive experience (preferred). Yotpo experience (preferred). What you will get from us: Competitive salary and holiday allowance. A pension contribution. An exclusive staff discount. 24/7 healthcare appointment support. Hybrid working-3 days in the office & 2 days from home, with flexible start/finish times. External private employee wellbeing support. Access to Perkbox. Volunteer days. Team recognition scheme. Training and development opportunities.
Business Support Apprentice (Digital Transformation)- Full Chapel
Everybody Health & Leisure
location_on Location Holmes Chapel Community Centre work_outline Basis Full time Job profile for Business Support Apprentice (Digital Transformation)- Full Chapel Business Support Apprentice (Digital Transformation)- Full Chapel location_on Holmes Chapel Community Centre 27/07/2025 Business Support Apprentice (Digital Transformation)- Full Chapel Apply online Contractual hours 37 Basis Full time Region Central Job category/type Business Support Job description Based in our head office in Holmes Chapel, our Level 3 Business Support Apprenticeship is perfect for a conscientious and reliable people person with strong organisation, communication and IT skills. As a Business Support Apprentice , you will work within our Digital Transformation and Marketing teams, collaborating with other internal teams to foster a culture of innovation and ensuring the successful integration of digital initiatives to ensure a seamless transition and minimal disruptions. This support will ultimately enable our people to perform at their best & the organisation to help people enjoy 'Leisure for Life'. You will need to have a dynamic, passionate, and proactive demeanour with an ability to take real ownership for decision making as well as strong organizational and time management skills and excellent written and verbal communication skills. Through the apprenticeship you'll gain first-hand experience of a wide range of administrative, business and management skills, with a focus on learning how people make a business flourish through its digital transformation. As well as learning about the leisure industry, you will help with collaboration of internal teams to foster a culture of innovation and ensure the successful integration of digital initiatives. You will also assist with staff guidance to ensure all are properly trained to use new systems, such as front-desk staff for booking systems or trainers for virtual fitness classes. Why choose an apprenticeship at Everybody? Apprenticeships allow you to learn as you earn! You can gain nationally recognised qualifications and valuable experience - and get paid whilst you do it. Our award-winning apprentice program will put you on the path to an exciting career. We've developed over 40 apprentices, supporting them to gain valuable skills and experience and continue their development with us here at Everybody long after completing their apprenticeships; we're a growing organisation with ambitious plans for the future and you're guaranteed a permanent role with us once you've successfully achieved your apprenticeship. To learn more about the apprenticeship, please click here . Salary: Year 1 (months 1 - 6): £19,772 per annum Year 1 (months 7 - 12): £21,561 per annum Year 2 (months 1 - 6): £21,774 per annum Subject to performance reviews Hours: 37 hours per week Closing date: 27th July 2025 Interviews: 5th August 2025 at Holmes Chapel Community Centre Working at Everybody is a rewarding experience! Feel good factor! Help your community stay healthy & active by working in a friendly, fun, and caring environment Discounted gym membership Discount on Everybody Learn to Swim, Personal Training & Active Holidays 24/7 wellbeing & legal support scheme Generous local & national discounts - helping your salary go that bit further Extensive training & career support from Everybody Academy - our very own 'Excellent' accredited training provider helping you stay "Fit for the Future" Enhanced pension scheme Sharing in Success bonus scheme & more! About Everybody We're a fast growing, ambitious Charitable Trust - operating 16 leisure centres with 7 cafes & 9 swimming pools across Cheshire East.A not for profit organisation, we've a passion for improving health and wellbeing - and our surpluses are reinvested to help the people of Cheshire East live well and for longer. You'll be part of a welcoming, active bunch of people who are loyal and care greatly about one another.You might also find we're a tad competitive (in a friendly way)! 'Developing our people' is close to our hearts and we aim to attract and develop the best people to drive our business forward - after all it's all thanks to our fantastic team that our organisation continues to grow! Any questions? email or call Business Support Apprentice (Digital Transformation)- Full Chapel Apply online Contact us
Jul 04, 2025
Full time
location_on Location Holmes Chapel Community Centre work_outline Basis Full time Job profile for Business Support Apprentice (Digital Transformation)- Full Chapel Business Support Apprentice (Digital Transformation)- Full Chapel location_on Holmes Chapel Community Centre 27/07/2025 Business Support Apprentice (Digital Transformation)- Full Chapel Apply online Contractual hours 37 Basis Full time Region Central Job category/type Business Support Job description Based in our head office in Holmes Chapel, our Level 3 Business Support Apprenticeship is perfect for a conscientious and reliable people person with strong organisation, communication and IT skills. As a Business Support Apprentice , you will work within our Digital Transformation and Marketing teams, collaborating with other internal teams to foster a culture of innovation and ensuring the successful integration of digital initiatives to ensure a seamless transition and minimal disruptions. This support will ultimately enable our people to perform at their best & the organisation to help people enjoy 'Leisure for Life'. You will need to have a dynamic, passionate, and proactive demeanour with an ability to take real ownership for decision making as well as strong organizational and time management skills and excellent written and verbal communication skills. Through the apprenticeship you'll gain first-hand experience of a wide range of administrative, business and management skills, with a focus on learning how people make a business flourish through its digital transformation. As well as learning about the leisure industry, you will help with collaboration of internal teams to foster a culture of innovation and ensure the successful integration of digital initiatives. You will also assist with staff guidance to ensure all are properly trained to use new systems, such as front-desk staff for booking systems or trainers for virtual fitness classes. Why choose an apprenticeship at Everybody? Apprenticeships allow you to learn as you earn! You can gain nationally recognised qualifications and valuable experience - and get paid whilst you do it. Our award-winning apprentice program will put you on the path to an exciting career. We've developed over 40 apprentices, supporting them to gain valuable skills and experience and continue their development with us here at Everybody long after completing their apprenticeships; we're a growing organisation with ambitious plans for the future and you're guaranteed a permanent role with us once you've successfully achieved your apprenticeship. To learn more about the apprenticeship, please click here . Salary: Year 1 (months 1 - 6): £19,772 per annum Year 1 (months 7 - 12): £21,561 per annum Year 2 (months 1 - 6): £21,774 per annum Subject to performance reviews Hours: 37 hours per week Closing date: 27th July 2025 Interviews: 5th August 2025 at Holmes Chapel Community Centre Working at Everybody is a rewarding experience! Feel good factor! Help your community stay healthy & active by working in a friendly, fun, and caring environment Discounted gym membership Discount on Everybody Learn to Swim, Personal Training & Active Holidays 24/7 wellbeing & legal support scheme Generous local & national discounts - helping your salary go that bit further Extensive training & career support from Everybody Academy - our very own 'Excellent' accredited training provider helping you stay "Fit for the Future" Enhanced pension scheme Sharing in Success bonus scheme & more! About Everybody We're a fast growing, ambitious Charitable Trust - operating 16 leisure centres with 7 cafes & 9 swimming pools across Cheshire East.A not for profit organisation, we've a passion for improving health and wellbeing - and our surpluses are reinvested to help the people of Cheshire East live well and for longer. You'll be part of a welcoming, active bunch of people who are loyal and care greatly about one another.You might also find we're a tad competitive (in a friendly way)! 'Developing our people' is close to our hearts and we aim to attract and develop the best people to drive our business forward - after all it's all thanks to our fantastic team that our organisation continues to grow! Any questions? email or call Business Support Apprentice (Digital Transformation)- Full Chapel Apply online Contact us
KP Snacks
Business Insights Manager
KP Snacks Slough, Berkshire
Business Insights Manager Slough (Head Office) Hybrid (minimum of 2 days per week in office) Join our snack-loving team! We're looking for a Business Insights Manager to join our team at KP Snacks. Fancy being part of a group where your ideas matter and your growth is celebrated? Keep reading - this might just be your next adventure! In this role, you'll partner closely with our category and brand teams, contributing to business strategy, forecasting, and brand development. You'll take the lead on our continuous insights agenda, focusing on our core brands including McCoy's, Hula Hoops, KP Nuts, Tyrrells, popchips, PomBear, and Butterkist. Your work will involve generating and translating consumer, market and brand data into meaningful insights that drive category performance and support wider business growth. This is a fantastic opportunity for someone who thrives on turning data into strategic action, and who is keen to make a real impact across a well-loved portfolio of brands. What's in it for you? We believe in giving back and making sure you're happy and thriving. Here's a taste of what we offer: Annual bonus scheme, with an excellent track record of over achievement. Comprehensive Healthcare Support - Access to a Medicash Health Cash Plan or Private Healthcare, including a Digital GP service, Best Doctors (Second Medical Opinion Service), and specialist Cancer Care for peace of mind when you need it most. KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday + holiday buy scheme KP4ME - online benefits, discounts, prizes, competitions and information platform with access to mental, physical and financial wellbeing information and tools What will you be doing? Deliver regular, insightful performance reporting to the business, including clear, actionable commentary through tools such as the Period Performance Review (PPR) presented to the Senior Management Team. Explore key business questions through deep-dive analysis, identifying trends and areas of concern, and providing strategic recommendations to senior stakeholders. Collaborate closely with internal teams and agency partners, including Category, Marketing, Finance, and external providers like Nielsen and Kantar, to deliver enhanced insight and drive continuous improvement. Drive measurable impact by shaping brand, sales, and innovation strategies with robust forecasting and external market analysis, supporting both short- and long-term planning. Gain exposure to high-profile strategic processes, such as Growth Planning and NPD evaluation, offering a fantastic opportunity to expand your analytical, commercial, and stakeholder management skills. Who are we? Glad you asked! We're KP Snacks, proud to be part of the Intersnack family. Picture this: over 15,000 of us, spread across more than 30 countries, all working together to create the snacks you love. From Hula Hoops to McCoy's, we're the team behind your favourite munchies. Here in the UK, we're about 2,400 strong, spread across seven factories and our Slough HQ. But don't let our size fool you - we're as close-knit as they come. We believe in speaking our minds, celebrating our differences, and pushing boundaries together. Diversity isn't just a buzzword for us. We're on a mission to create a workplace where everyone belongs. So, even if you don't tick every box, we want to hear from you! Your unique perspective could be just what we need. Also, if there's anything we can do to make this process easier for you, just give us a shout. We'd love to hear from you if you can demonstrate the following knowledge, skills and experience: You'll bring a solid understanding of continuous research tools such as Nielsen, Circana or Kantar, and enjoy applying these to uncover valuable market insights. Your analytical skills will help turn data into compelling stories, contributing to a collaborative team that delivers clear, actionable recommendations to drive growth. Experience in a similar role, whether client-side or agency-based, will have equipped you with transferable skills in insight generation, stakeholder engagement, and commercial thinking. While experience in FMCG, food, or drinks is ideal, we welcome applicants from other data-driven sectors with a passion for insight and a strong numerical focus. We're looking for someone who shares our values of teamwork, curiosity and agility, and is motivated to make a positive impact through evidence-based decision making.
Jul 04, 2025
Full time
Business Insights Manager Slough (Head Office) Hybrid (minimum of 2 days per week in office) Join our snack-loving team! We're looking for a Business Insights Manager to join our team at KP Snacks. Fancy being part of a group where your ideas matter and your growth is celebrated? Keep reading - this might just be your next adventure! In this role, you'll partner closely with our category and brand teams, contributing to business strategy, forecasting, and brand development. You'll take the lead on our continuous insights agenda, focusing on our core brands including McCoy's, Hula Hoops, KP Nuts, Tyrrells, popchips, PomBear, and Butterkist. Your work will involve generating and translating consumer, market and brand data into meaningful insights that drive category performance and support wider business growth. This is a fantastic opportunity for someone who thrives on turning data into strategic action, and who is keen to make a real impact across a well-loved portfolio of brands. What's in it for you? We believe in giving back and making sure you're happy and thriving. Here's a taste of what we offer: Annual bonus scheme, with an excellent track record of over achievement. Comprehensive Healthcare Support - Access to a Medicash Health Cash Plan or Private Healthcare, including a Digital GP service, Best Doctors (Second Medical Opinion Service), and specialist Cancer Care for peace of mind when you need it most. KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday + holiday buy scheme KP4ME - online benefits, discounts, prizes, competitions and information platform with access to mental, physical and financial wellbeing information and tools What will you be doing? Deliver regular, insightful performance reporting to the business, including clear, actionable commentary through tools such as the Period Performance Review (PPR) presented to the Senior Management Team. Explore key business questions through deep-dive analysis, identifying trends and areas of concern, and providing strategic recommendations to senior stakeholders. Collaborate closely with internal teams and agency partners, including Category, Marketing, Finance, and external providers like Nielsen and Kantar, to deliver enhanced insight and drive continuous improvement. Drive measurable impact by shaping brand, sales, and innovation strategies with robust forecasting and external market analysis, supporting both short- and long-term planning. Gain exposure to high-profile strategic processes, such as Growth Planning and NPD evaluation, offering a fantastic opportunity to expand your analytical, commercial, and stakeholder management skills. Who are we? Glad you asked! We're KP Snacks, proud to be part of the Intersnack family. Picture this: over 15,000 of us, spread across more than 30 countries, all working together to create the snacks you love. From Hula Hoops to McCoy's, we're the team behind your favourite munchies. Here in the UK, we're about 2,400 strong, spread across seven factories and our Slough HQ. But don't let our size fool you - we're as close-knit as they come. We believe in speaking our minds, celebrating our differences, and pushing boundaries together. Diversity isn't just a buzzword for us. We're on a mission to create a workplace where everyone belongs. So, even if you don't tick every box, we want to hear from you! Your unique perspective could be just what we need. Also, if there's anything we can do to make this process easier for you, just give us a shout. We'd love to hear from you if you can demonstrate the following knowledge, skills and experience: You'll bring a solid understanding of continuous research tools such as Nielsen, Circana or Kantar, and enjoy applying these to uncover valuable market insights. Your analytical skills will help turn data into compelling stories, contributing to a collaborative team that delivers clear, actionable recommendations to drive growth. Experience in a similar role, whether client-side or agency-based, will have equipped you with transferable skills in insight generation, stakeholder engagement, and commercial thinking. While experience in FMCG, food, or drinks is ideal, we welcome applicants from other data-driven sectors with a passion for insight and a strong numerical focus. We're looking for someone who shares our values of teamwork, curiosity and agility, and is motivated to make a positive impact through evidence-based decision making.
Operations Executive (JR102024)
Clarion Events Ltd
At Clarion, our people are at the absolute heart of what we do. We're proud that our core values of PASSION , CARE , IMAGINATION , and TRUST define the way we carry out our work across all of our exhibitions and conferences. If you share our values and want to be a part of a successful, dynamic, and creative global business then we want to hear from you. About Us: Headquartered in London, Clarion is a truly international business, with a portfolio of events and media brands across a range of vertical markets. We have employees based in offices worldwide who specialise in delivering first class marketing, networking, and information solutions in high value sectors, both in mature and emerging geographies. We organise both live and digital events every year, attracting buyers with spending and decision-making power who are looking for solutions and innovations to help move their businesses forward. Putting them in contact with the providers of these solutions, and with each other, is our overriding objective, always. The Opportunity: We have an exciting opportunity in the Confex Operations team for an Operations Executive. The role will primarily be to organise small sized events and support with the organisation of medium/large events for portfolios operating in various sectors, such as Energy, Oil & Gas Transport, Internet Retailing and Life Sciences. Key Responsibilities: Organise small sized events including conferences, tabletop exhibitions, dinners and other meetings from conception to completion with guidance and support of a manager. Work as part of a team delivering the operations for medium/large conferences and exhibitions, supporting on various key tasks with guidance and support of a manager. Manage exhibitor and sponsor logistics to ensure all sponsor and exhibitor packages are fulfilled as sold by the portfolios. Production and timely communication of correct and detailed technical manuals for exhibitors with support of manager. Send speaker communications and manage all speaker requirements to ensure that the conference programmes run smoothly. Arrange travel and accommodation for staff and speakers within a pre-set budget. Respond quickly and calmly to requests from speakers, sponsors and exhibitors' pre-event and onsite. Work closely with the Portfolio Directors, Producers, the project team and other operations team members to seamlessly deliver the event. Manage the costs, prepare and report event budgets including raising purchase orders, obtaining final costs and signing off invoices with manager support. Manage suppliers and orders for event signage, AV, venue, catering, sponsored items as required with guidance from manager. Develop a thorough understanding of health & safety principles ensuring all parties are in compliance. Assist with all show health & safety related documentation and constantly look to improve knowledge and experience in this area. Assist the Operations team with any other ad hoc tasks as required. Includes ad hoc administration tasks as required by the Manager or Senior Operations Managers. Demonstrate clear and effective communication of ideas and processes. Methodical filing and record keeping. Post show evaluation and development. Available to travel worldwide. Attend training courses as directed by Line Manager. Collaborate with other operations teams across the business and take part in working groups Build strong relationships with our customers and deliver great customer service when dealing with exhibitors and delegates. At all times representing Clarion Events in a Professional Manner. Knowledge, Skills & Behaviours: Experience in the conference and exhibition industry is desirable. Organised and methodical. Strong social and communication skills. Able to deal with a broad range of people. Self-motivated and able to take responsibility. Keen to embrace and learn to use new technology and IT systems. Able to work within a team. A customer-first mind-set. Adaptable. Problem solver. Good attention to detail. Able to manage time effectively. Work calmly under pressure. Prepared to work long hours and weekends, if required. About Clarion Events Clarion Events is one of the world's leading event organisers, producing and delivering innovative and market-leading events since 1947. ( ) Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. Clarion is private equity backed and owned by Blackstone. Blackstone is one of the world's leading global investment funds, investing capital for the long term in order to build successful, resilient businesses. ( ) Our purpose is to deliver exceptional customer outcomes and experiences, by making every connection count. Our vision is we want every one of our products to be a market leader in customer satisfaction and delight. 25 days' holiday plus bank holidays End of year wellbeing shutdown (closed for the last week of the year) Celebration day off (e.g. birthday, Diwali, Eid, etc) Summer Hours in August (3pm finish on Fridays) Helping Our World (HOW) Days - one paid day per quarter to carry out charity work Pension Scheme Private Medical Insurance Employee Assistance Programme (EAP) - a 24/7, 365-day confidential helpline Subsidised Café Season Ticket Loan Cycle to Work Schemes Free on-site gym and shower facilities Free eyesight tests Free flu vaccination - offered on site once a year for all employees
Jul 04, 2025
Full time
At Clarion, our people are at the absolute heart of what we do. We're proud that our core values of PASSION , CARE , IMAGINATION , and TRUST define the way we carry out our work across all of our exhibitions and conferences. If you share our values and want to be a part of a successful, dynamic, and creative global business then we want to hear from you. About Us: Headquartered in London, Clarion is a truly international business, with a portfolio of events and media brands across a range of vertical markets. We have employees based in offices worldwide who specialise in delivering first class marketing, networking, and information solutions in high value sectors, both in mature and emerging geographies. We organise both live and digital events every year, attracting buyers with spending and decision-making power who are looking for solutions and innovations to help move their businesses forward. Putting them in contact with the providers of these solutions, and with each other, is our overriding objective, always. The Opportunity: We have an exciting opportunity in the Confex Operations team for an Operations Executive. The role will primarily be to organise small sized events and support with the organisation of medium/large events for portfolios operating in various sectors, such as Energy, Oil & Gas Transport, Internet Retailing and Life Sciences. Key Responsibilities: Organise small sized events including conferences, tabletop exhibitions, dinners and other meetings from conception to completion with guidance and support of a manager. Work as part of a team delivering the operations for medium/large conferences and exhibitions, supporting on various key tasks with guidance and support of a manager. Manage exhibitor and sponsor logistics to ensure all sponsor and exhibitor packages are fulfilled as sold by the portfolios. Production and timely communication of correct and detailed technical manuals for exhibitors with support of manager. Send speaker communications and manage all speaker requirements to ensure that the conference programmes run smoothly. Arrange travel and accommodation for staff and speakers within a pre-set budget. Respond quickly and calmly to requests from speakers, sponsors and exhibitors' pre-event and onsite. Work closely with the Portfolio Directors, Producers, the project team and other operations team members to seamlessly deliver the event. Manage the costs, prepare and report event budgets including raising purchase orders, obtaining final costs and signing off invoices with manager support. Manage suppliers and orders for event signage, AV, venue, catering, sponsored items as required with guidance from manager. Develop a thorough understanding of health & safety principles ensuring all parties are in compliance. Assist with all show health & safety related documentation and constantly look to improve knowledge and experience in this area. Assist the Operations team with any other ad hoc tasks as required. Includes ad hoc administration tasks as required by the Manager or Senior Operations Managers. Demonstrate clear and effective communication of ideas and processes. Methodical filing and record keeping. Post show evaluation and development. Available to travel worldwide. Attend training courses as directed by Line Manager. Collaborate with other operations teams across the business and take part in working groups Build strong relationships with our customers and deliver great customer service when dealing with exhibitors and delegates. At all times representing Clarion Events in a Professional Manner. Knowledge, Skills & Behaviours: Experience in the conference and exhibition industry is desirable. Organised and methodical. Strong social and communication skills. Able to deal with a broad range of people. Self-motivated and able to take responsibility. Keen to embrace and learn to use new technology and IT systems. Able to work within a team. A customer-first mind-set. Adaptable. Problem solver. Good attention to detail. Able to manage time effectively. Work calmly under pressure. Prepared to work long hours and weekends, if required. About Clarion Events Clarion Events is one of the world's leading event organisers, producing and delivering innovative and market-leading events since 1947. ( ) Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. Clarion is private equity backed and owned by Blackstone. Blackstone is one of the world's leading global investment funds, investing capital for the long term in order to build successful, resilient businesses. ( ) Our purpose is to deliver exceptional customer outcomes and experiences, by making every connection count. Our vision is we want every one of our products to be a market leader in customer satisfaction and delight. 25 days' holiday plus bank holidays End of year wellbeing shutdown (closed for the last week of the year) Celebration day off (e.g. birthday, Diwali, Eid, etc) Summer Hours in August (3pm finish on Fridays) Helping Our World (HOW) Days - one paid day per quarter to carry out charity work Pension Scheme Private Medical Insurance Employee Assistance Programme (EAP) - a 24/7, 365-day confidential helpline Subsidised Café Season Ticket Loan Cycle to Work Schemes Free on-site gym and shower facilities Free eyesight tests Free flu vaccination - offered on site once a year for all employees
Senior Director, EMEA Renewals
Sophos Group Abingdon, Oxfordshire
About Us Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos' complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at . Role Summary At Sophos, we protect people from cybercrime by developing powerful and intuitive products and services that provide the world's most effective cybersecurity for organizations of any size. The Sophos Global Renewals team is dedicated to ensuring every customer realizes the value they receive by renewing and expanding our business partnership. As the Senior Director, EMEA Renewals, you will be accountable for the entire Renewals revenue for EMEA, and will lead teams of Renewal Account Managers, Renewals Specialists, and their managers to achieve and exceed renewal rate and ACV business targets for the theater. Reporting to the Vice President, Global Renewals, you will be the leader in ensuring the ongoing retention and growth of our customer base across EMEA. You will be responsible for ensuring enablement, support, coaching and accountability of the team, accurately forecasting the theater business to leadership, partnering with the new business sales leadership to ensure a valuable customer experience, and being part of the global renewals leadership team. Your team will work collaboratively with the new business sales team, ensuring that together we are ensuring all customers realize the value of both the Sophos solutions and our partnership by renewing and expanding that business relationship. Your team will work closely with partners and distributors in the execution of the business and will collaborate with internal stakeholders and partners. What You Will Do: EMEA Leadership: Inspire and lead your organization to excellence through achievement by providing a cohesive strategy and plan, guidance, coaching, and driving accountability to achieving business targets. Strategic Planning: You will collaborate with new business sales leadership to ensure a coordinated strategic sales plan is being defined and executed, and that the customer experience is enhanced through that partnership. Retention: Drive retention by leading the execution of identification of renewal risk and partnering with customer success and channel teams to identify and mitigate that risk, leading to maximizing renewal rates. Expansion: Through the course of managing contract renewals, identify upsell, cross-sell and expansion opportunities within the existing customer base. Customer and Partner Engagement: Foster strong relationships with key customers, partners, and distributors, ensuring their satisfaction and addressing any concerns promptly. Performance Metrics: Track key performance metrics, analyzing data to make data-driven decisions and optimize the renewals process and drive rep productivity. Forecasting and Planning: Ensure accurate revenue forecasts and budgets for the renewal sales team, aligning with company objectives and the delivery of accurate and timely forecasts by the team for escalation reporting. Market Intelligence: Stay updated on industry trends, competitors, and customer needs to offer localize insights to global MI, including specific focus on trends regarding renewal best practices. Process Improvement: Continuously evaluate and improve renewals processes to enhance efficiency and customer experience. Assist in developing automation plans that will improve the renewal process. Recruit and develop high performing teams and mentor the management team to follow best practice in this regard. Manage the performance of your management team through individual learning plans, performance feedback and career development. Handle performance issues timely and appropriately ensuring to partner with the right internal resources to support areas of underperformance, including identifying leading indicators to potential performance problems. Retain, through effective recognition and career development processes, highly effective teams, developing succession planning and cover on an ongoing basis and for future headcount planning. What You Will Bring: Highly motivated and have a burning desire to lead an organization to overachievement of business targets, inspire innovation, and create a culture that drives employee engagement and passion. Humble, with a demonstrated willingness to inspire by putting team above self, sharing credit and acknowledging others, and celebrating team achievements An excellent communicator and collaborator, able to motivate and inspire others by simplifying the complex Degree in business, sales or marketing, or a related field; or relevant work experience. Proven track record of overachievement in leading a consultative and matrixed selling environment. Demonstrated success managing and growing renewals or sales organizations with a heavy focus on renewal rates and recurring revenue / ARR. Strong understanding of subscription-based business models. Previous and proven leadership experience, including second line management experience. Excellent communication and negotiation skills. Languages are a plus, English - written and verbal - fluent; and another language would be beneficial Analytical mindset with the ability to use data to drive decision-making. Experience in cybersecurity is a plus. Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back -we encourage you to apply. What's Great About Sophos? Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information. Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit Employee-led diversity and inclusion networks that build community and provide education and advocacy Annual charity and fundraising initiatives and volunteer days for employees to support local communities Global employee sustainability initiatives to reduce our environmental footprint Global fitness and trivia competitions to keep our bodies and minds sharp Global wellbeing days for employees to relax and recharge Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered Sophos
Jul 03, 2025
Full time
About Us Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos' complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at . Role Summary At Sophos, we protect people from cybercrime by developing powerful and intuitive products and services that provide the world's most effective cybersecurity for organizations of any size. The Sophos Global Renewals team is dedicated to ensuring every customer realizes the value they receive by renewing and expanding our business partnership. As the Senior Director, EMEA Renewals, you will be accountable for the entire Renewals revenue for EMEA, and will lead teams of Renewal Account Managers, Renewals Specialists, and their managers to achieve and exceed renewal rate and ACV business targets for the theater. Reporting to the Vice President, Global Renewals, you will be the leader in ensuring the ongoing retention and growth of our customer base across EMEA. You will be responsible for ensuring enablement, support, coaching and accountability of the team, accurately forecasting the theater business to leadership, partnering with the new business sales leadership to ensure a valuable customer experience, and being part of the global renewals leadership team. Your team will work collaboratively with the new business sales team, ensuring that together we are ensuring all customers realize the value of both the Sophos solutions and our partnership by renewing and expanding that business relationship. Your team will work closely with partners and distributors in the execution of the business and will collaborate with internal stakeholders and partners. What You Will Do: EMEA Leadership: Inspire and lead your organization to excellence through achievement by providing a cohesive strategy and plan, guidance, coaching, and driving accountability to achieving business targets. Strategic Planning: You will collaborate with new business sales leadership to ensure a coordinated strategic sales plan is being defined and executed, and that the customer experience is enhanced through that partnership. Retention: Drive retention by leading the execution of identification of renewal risk and partnering with customer success and channel teams to identify and mitigate that risk, leading to maximizing renewal rates. Expansion: Through the course of managing contract renewals, identify upsell, cross-sell and expansion opportunities within the existing customer base. Customer and Partner Engagement: Foster strong relationships with key customers, partners, and distributors, ensuring their satisfaction and addressing any concerns promptly. Performance Metrics: Track key performance metrics, analyzing data to make data-driven decisions and optimize the renewals process and drive rep productivity. Forecasting and Planning: Ensure accurate revenue forecasts and budgets for the renewal sales team, aligning with company objectives and the delivery of accurate and timely forecasts by the team for escalation reporting. Market Intelligence: Stay updated on industry trends, competitors, and customer needs to offer localize insights to global MI, including specific focus on trends regarding renewal best practices. Process Improvement: Continuously evaluate and improve renewals processes to enhance efficiency and customer experience. Assist in developing automation plans that will improve the renewal process. Recruit and develop high performing teams and mentor the management team to follow best practice in this regard. Manage the performance of your management team through individual learning plans, performance feedback and career development. Handle performance issues timely and appropriately ensuring to partner with the right internal resources to support areas of underperformance, including identifying leading indicators to potential performance problems. Retain, through effective recognition and career development processes, highly effective teams, developing succession planning and cover on an ongoing basis and for future headcount planning. What You Will Bring: Highly motivated and have a burning desire to lead an organization to overachievement of business targets, inspire innovation, and create a culture that drives employee engagement and passion. Humble, with a demonstrated willingness to inspire by putting team above self, sharing credit and acknowledging others, and celebrating team achievements An excellent communicator and collaborator, able to motivate and inspire others by simplifying the complex Degree in business, sales or marketing, or a related field; or relevant work experience. Proven track record of overachievement in leading a consultative and matrixed selling environment. Demonstrated success managing and growing renewals or sales organizations with a heavy focus on renewal rates and recurring revenue / ARR. Strong understanding of subscription-based business models. Previous and proven leadership experience, including second line management experience. Excellent communication and negotiation skills. Languages are a plus, English - written and verbal - fluent; and another language would be beneficial Analytical mindset with the ability to use data to drive decision-making. Experience in cybersecurity is a plus. Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back -we encourage you to apply. What's Great About Sophos? Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information. Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit Employee-led diversity and inclusion networks that build community and provide education and advocacy Annual charity and fundraising initiatives and volunteer days for employees to support local communities Global employee sustainability initiatives to reduce our environmental footprint Global fitness and trivia competitions to keep our bodies and minds sharp Global wellbeing days for employees to relax and recharge Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered Sophos
Tech Partner Consultant - Maternity Cover (f/m/d)
Awin Global
Tech Partner Consultant - Maternity Cover (f/m/d) The Strategic Partnerships Manager - Technology Consultant is an expert in Awin's 3 rd party Technology Providers (TP's) and consults with clients to best fit technologies to their business objectives and grow both client and network revenue. The purpose of this position is to directly and indirectly sell in and drive the adoption of partnerships that are managed within the Strategic Partnerships team by both working directly with clients and collaboratively with client facing departments within Awin. The specific areas of responsibility for this position will be : TP Management: Being the main POC for the top TPs on the Awin network and supporting them with their sales strategy Plugin integration: Manage onboarding, integrating and enabling new technology plugin partners within the MasterTag. Coordinate and triage plugin change requests and/or TP related plugin issues with Technical Support and Solutions. Internal & external documentation: To educate internal teams on the solutions available via 3 rd party partnerships and maintain up to date marketing materials and case studies TP Expansion: Work with new and existing TPs to increase reach and activation across Awin regions Support & collaboration: To work collaboratively with commercial, client service and local stakeholders (Hubs) to support them in driving regional growth for TPs. Work directly with clients and agencies during QBRs and consultative sessions Key Tasks & Accountabilities Drive awareness and enhance Awin's technology sales process: Ensure that Awin's clients, client service team and agency teams are informed about new technology partners and that they understand how to best utilise them by working closely with local teams and product marketing Identify and track sales opportunities within the network to achieve revenue targets Work with global and regional teams to harmonise both the regional and global technology sales approaches, utilizing the newly created TP Leads board in Asana Critique and seek to improve Awin's 3 rd party technology sales process, ensuring the duplication of tasks with other teams are minimised and internal stakeholders are kept informed and consulted Drive an evolving strategy: Provide feedback to the head of department on competitor offerings and new partner opportunities Provide feedback on the technology partners and their sales strategies and advise on improvements Be on the lookout for inefficiencies to ensure tasks aren't duplicated and the Strategic Partnerships Team are always seen as enhancing existing services This role will embody Awin's ethos to challenge industry conventions and drive change across the market. Skills & Core competences 2-3 years' experience in a client facing role In-depth understanding of the Awin platform Some experience with SalesForce Existing relationships with Awin clients (both publishers and retailers) and ideally a number of our technology partners Experience of working with stakeholders in global and local teams, ideally with working relationships with some or all of the following: Commercial, Client Services, InfoSec, Marketing and Product Project management experience of launching new services or propositions to existing clients Experience of managing commercial partnerships Experience or openness with public speaking, and delivering thought leadership pieces Our Offer Flexi-Week and Work-Life Balance : We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves. Remote Working Allowance : You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately. Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions Development : We've built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development. Established in 2000, Awin is proud of our dynamic, social and inclusive culture. Like all businesses, we've had to adapt and nurture our culture in a virtual environment. Our virtual hub brings our colleagues from across the globe together for various social activities. Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world's leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know. Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
Jul 03, 2025
Full time
Tech Partner Consultant - Maternity Cover (f/m/d) The Strategic Partnerships Manager - Technology Consultant is an expert in Awin's 3 rd party Technology Providers (TP's) and consults with clients to best fit technologies to their business objectives and grow both client and network revenue. The purpose of this position is to directly and indirectly sell in and drive the adoption of partnerships that are managed within the Strategic Partnerships team by both working directly with clients and collaboratively with client facing departments within Awin. The specific areas of responsibility for this position will be : TP Management: Being the main POC for the top TPs on the Awin network and supporting them with their sales strategy Plugin integration: Manage onboarding, integrating and enabling new technology plugin partners within the MasterTag. Coordinate and triage plugin change requests and/or TP related plugin issues with Technical Support and Solutions. Internal & external documentation: To educate internal teams on the solutions available via 3 rd party partnerships and maintain up to date marketing materials and case studies TP Expansion: Work with new and existing TPs to increase reach and activation across Awin regions Support & collaboration: To work collaboratively with commercial, client service and local stakeholders (Hubs) to support them in driving regional growth for TPs. Work directly with clients and agencies during QBRs and consultative sessions Key Tasks & Accountabilities Drive awareness and enhance Awin's technology sales process: Ensure that Awin's clients, client service team and agency teams are informed about new technology partners and that they understand how to best utilise them by working closely with local teams and product marketing Identify and track sales opportunities within the network to achieve revenue targets Work with global and regional teams to harmonise both the regional and global technology sales approaches, utilizing the newly created TP Leads board in Asana Critique and seek to improve Awin's 3 rd party technology sales process, ensuring the duplication of tasks with other teams are minimised and internal stakeholders are kept informed and consulted Drive an evolving strategy: Provide feedback to the head of department on competitor offerings and new partner opportunities Provide feedback on the technology partners and their sales strategies and advise on improvements Be on the lookout for inefficiencies to ensure tasks aren't duplicated and the Strategic Partnerships Team are always seen as enhancing existing services This role will embody Awin's ethos to challenge industry conventions and drive change across the market. Skills & Core competences 2-3 years' experience in a client facing role In-depth understanding of the Awin platform Some experience with SalesForce Existing relationships with Awin clients (both publishers and retailers) and ideally a number of our technology partners Experience of working with stakeholders in global and local teams, ideally with working relationships with some or all of the following: Commercial, Client Services, InfoSec, Marketing and Product Project management experience of launching new services or propositions to existing clients Experience of managing commercial partnerships Experience or openness with public speaking, and delivering thought leadership pieces Our Offer Flexi-Week and Work-Life Balance : We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves. Remote Working Allowance : You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately. Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions Development : We've built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development. Established in 2000, Awin is proud of our dynamic, social and inclusive culture. Like all businesses, we've had to adapt and nurture our culture in a virtual environment. Our virtual hub brings our colleagues from across the globe together for various social activities. Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world's leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know. Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
Business Development Director - Social & Supported Housing
CIH International Housing Group Bristol, Gloucestershire
End Date Thursday 10 July 2025 Salary Range £83,411 - £98,130 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Job Description Job Title: Business Development Director - Social & Supported Housing Location: Bristol, Birmingham, Edinburgh, Glasgow, Leeds or Manchester Salary: £83,411 - £98,130 Hours: Full time Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at our above offices. About This Opportunity: Are you passionate about making a significant impact through your work? We have an exciting opportunity for a Business Development Director to join our Social & Supported Housing team. In this pivotal role, you'll work alongside the Head of Social and Supported Housing to drive franchise growth and deliver tailored banking solutions to clients across the sector. You'll support clients with a full suite of banking services, including lending, deposits, and a wide range of financial products-helping them achieve their goals while delivering social value. This is a critically meaningful role that contributes directly to our Group Social Housing Initiative (SHI), aligning commercial success with social purpose and impact. What you'll be doing: Origination Strategy: Originating and structuring lending for smaller housing providers - nurturing the clients and prospects through the deal completion journey Market Insight: Develop deep understanding of housing demand, funding structures, and key public and private sector stakeholders. Relationship Management: Be a phenomenal partner with key professional contacts and non-paid introducers to support business development. Needs Identification: Identify emerging issues and unmet needs, analysing root causes and potential barriers to advise strategic responses. Solution Evaluation: Assess sophisticated, expertise-led solutions against multiple criteria to resolve best fit for business needs. Customer & Market Planning: Deliver plans for key product, service, or marketing areas, advised by data analysis and under senior mentorship. Why Lloyds Banking Group: If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll need: Sector Expertise: Confirmed experience in developing and implementing sector-specific origination strategies with a track record of supporting social and supported housing clients with their lending and banking needs Market Knowledge: Strong understanding of housing demand dynamics, funding structures, and the roles of public and private sector stakeholders. Planning & Delivery: Experience in developing and delivering plans for products, services, or marketing initiatives, with the ability to work independently and under senior guidance. Relationship Leadership Skills: Confirmed ability to lead and influence key professional relationships, including introducers and strategic partners. Analytical Thinking: Ability to analyse complex data from multiple sources to identify trends, emerging issues, and their potential business impact. Solutions: Proficient at assessing and proposing personalised solutions that meet business demands. About working for us: Our ambition is to be the top tier UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Jul 03, 2025
Full time
End Date Thursday 10 July 2025 Salary Range £83,411 - £98,130 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Job Description Job Title: Business Development Director - Social & Supported Housing Location: Bristol, Birmingham, Edinburgh, Glasgow, Leeds or Manchester Salary: £83,411 - £98,130 Hours: Full time Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at our above offices. About This Opportunity: Are you passionate about making a significant impact through your work? We have an exciting opportunity for a Business Development Director to join our Social & Supported Housing team. In this pivotal role, you'll work alongside the Head of Social and Supported Housing to drive franchise growth and deliver tailored banking solutions to clients across the sector. You'll support clients with a full suite of banking services, including lending, deposits, and a wide range of financial products-helping them achieve their goals while delivering social value. This is a critically meaningful role that contributes directly to our Group Social Housing Initiative (SHI), aligning commercial success with social purpose and impact. What you'll be doing: Origination Strategy: Originating and structuring lending for smaller housing providers - nurturing the clients and prospects through the deal completion journey Market Insight: Develop deep understanding of housing demand, funding structures, and key public and private sector stakeholders. Relationship Management: Be a phenomenal partner with key professional contacts and non-paid introducers to support business development. Needs Identification: Identify emerging issues and unmet needs, analysing root causes and potential barriers to advise strategic responses. Solution Evaluation: Assess sophisticated, expertise-led solutions against multiple criteria to resolve best fit for business needs. Customer & Market Planning: Deliver plans for key product, service, or marketing areas, advised by data analysis and under senior mentorship. Why Lloyds Banking Group: If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll need: Sector Expertise: Confirmed experience in developing and implementing sector-specific origination strategies with a track record of supporting social and supported housing clients with their lending and banking needs Market Knowledge: Strong understanding of housing demand dynamics, funding structures, and the roles of public and private sector stakeholders. Planning & Delivery: Experience in developing and delivering plans for products, services, or marketing initiatives, with the ability to work independently and under senior guidance. Relationship Leadership Skills: Confirmed ability to lead and influence key professional relationships, including introducers and strategic partners. Analytical Thinking: Ability to analyse complex data from multiple sources to identify trends, emerging issues, and their potential business impact. Solutions: Proficient at assessing and proposing personalised solutions that meet business demands. About working for us: Our ambition is to be the top tier UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Business Development Director - Social & Supported Housing
CIH International Housing Group Leeds, Yorkshire
End Date Thursday 10 July 2025 Salary Range £83,411 - £98,130 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Job Description Job Title: Business Development Director - Social & Supported Housing Location: Bristol, Birmingham, Edinburgh, Glasgow, Leeds or Manchester Salary: £83,411 - £98,130 Hours: Full time Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at our above offices. About This Opportunity: Are you passionate about making a significant impact through your work? We have an exciting opportunity for a Business Development Director to join our Social & Supported Housing team. In this pivotal role, you'll work alongside the Head of Social and Supported Housing to drive franchise growth and deliver tailored banking solutions to clients across the sector. You'll support clients with a full suite of banking services, including lending, deposits, and a wide range of financial products-helping them achieve their goals while delivering social value. This is a critically meaningful role that contributes directly to our Group Social Housing Initiative (SHI), aligning commercial success with social purpose and impact. What you'll be doing: Origination Strategy: Originating and structuring lending for smaller housing providers - nurturing the clients and prospects through the deal completion journey Market Insight: Develop deep understanding of housing demand, funding structures, and key public and private sector stakeholders. Relationship Management: Be a phenomenal partner with key professional contacts and non-paid introducers to support business development. Needs Identification: Identify emerging issues and unmet needs, analysing root causes and potential barriers to advise strategic responses. Solution Evaluation: Assess sophisticated, expertise-led solutions against multiple criteria to resolve best fit for business needs. Customer & Market Planning: Deliver plans for key product, service, or marketing areas, advised by data analysis and under senior mentorship. Why Lloyds Banking Group: If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll need: Sector Expertise: Confirmed experience in developing and implementing sector-specific origination strategies with a track record of supporting social and supported housing clients with their lending and banking needs Market Knowledge: Strong understanding of housing demand dynamics, funding structures, and the roles of public and private sector stakeholders. Planning & Delivery: Experience in developing and delivering plans for products, services, or marketing initiatives, with the ability to work independently and under senior guidance. Relationship Leadership Skills: Confirmed ability to lead and influence key professional relationships, including introducers and strategic partners. Analytical Thinking: Ability to analyse complex data from multiple sources to identify trends, emerging issues, and their potential business impact. Solutions: Proficient at assessing and proposing personalised solutions that meet business demands. About working for us: Our ambition is to be the top tier UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Jul 03, 2025
Full time
End Date Thursday 10 July 2025 Salary Range £83,411 - £98,130 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Job Description Job Title: Business Development Director - Social & Supported Housing Location: Bristol, Birmingham, Edinburgh, Glasgow, Leeds or Manchester Salary: £83,411 - £98,130 Hours: Full time Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at our above offices. About This Opportunity: Are you passionate about making a significant impact through your work? We have an exciting opportunity for a Business Development Director to join our Social & Supported Housing team. In this pivotal role, you'll work alongside the Head of Social and Supported Housing to drive franchise growth and deliver tailored banking solutions to clients across the sector. You'll support clients with a full suite of banking services, including lending, deposits, and a wide range of financial products-helping them achieve their goals while delivering social value. This is a critically meaningful role that contributes directly to our Group Social Housing Initiative (SHI), aligning commercial success with social purpose and impact. What you'll be doing: Origination Strategy: Originating and structuring lending for smaller housing providers - nurturing the clients and prospects through the deal completion journey Market Insight: Develop deep understanding of housing demand, funding structures, and key public and private sector stakeholders. Relationship Management: Be a phenomenal partner with key professional contacts and non-paid introducers to support business development. Needs Identification: Identify emerging issues and unmet needs, analysing root causes and potential barriers to advise strategic responses. Solution Evaluation: Assess sophisticated, expertise-led solutions against multiple criteria to resolve best fit for business needs. Customer & Market Planning: Deliver plans for key product, service, or marketing areas, advised by data analysis and under senior mentorship. Why Lloyds Banking Group: If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll need: Sector Expertise: Confirmed experience in developing and implementing sector-specific origination strategies with a track record of supporting social and supported housing clients with their lending and banking needs Market Knowledge: Strong understanding of housing demand dynamics, funding structures, and the roles of public and private sector stakeholders. Planning & Delivery: Experience in developing and delivering plans for products, services, or marketing initiatives, with the ability to work independently and under senior guidance. Relationship Leadership Skills: Confirmed ability to lead and influence key professional relationships, including introducers and strategic partners. Analytical Thinking: Ability to analyse complex data from multiple sources to identify trends, emerging issues, and their potential business impact. Solutions: Proficient at assessing and proposing personalised solutions that meet business demands. About working for us: Our ambition is to be the top tier UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Business Development Director - Social & Supported Housing
CIH International Housing Group Birmingham, Staffordshire
End Date Thursday 10 July 2025 Salary Range £83,411 - £98,130 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Job Description Job Title: Business Development Director - Social & Supported Housing Location: Bristol, Birmingham, Edinburgh, Glasgow, Leeds or Manchester Salary: £83,411 - £98,130 Hours: Full time Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at our above offices. About This Opportunity: Are you passionate about making a significant impact through your work? We have an exciting opportunity for a Business Development Director to join our Social & Supported Housing team. In this pivotal role, you'll work alongside the Head of Social and Supported Housing to drive franchise growth and deliver tailored banking solutions to clients across the sector. You'll support clients with a full suite of banking services, including lending, deposits, and a wide range of financial products-helping them achieve their goals while delivering social value. This is a critically meaningful role that contributes directly to our Group Social Housing Initiative (SHI), aligning commercial success with social purpose and impact. What you'll be doing: Origination Strategy: Originating and structuring lending for smaller housing providers - nurturing the clients and prospects through the deal completion journey Market Insight: Develop deep understanding of housing demand, funding structures, and key public and private sector stakeholders. Relationship Management: Be a phenomenal partner with key professional contacts and non-paid introducers to support business development. Needs Identification: Identify emerging issues and unmet needs, analysing root causes and potential barriers to advise strategic responses. Solution Evaluation: Assess sophisticated, expertise-led solutions against multiple criteria to resolve best fit for business needs. Customer & Market Planning: Deliver plans for key product, service, or marketing areas, advised by data analysis and under senior mentorship. Why Lloyds Banking Group: If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll need: Sector Expertise: Confirmed experience in developing and implementing sector-specific origination strategies with a track record of supporting social and supported housing clients with their lending and banking needs Market Knowledge: Strong understanding of housing demand dynamics, funding structures, and the roles of public and private sector stakeholders. Planning & Delivery: Experience in developing and delivering plans for products, services, or marketing initiatives, with the ability to work independently and under senior guidance. Relationship Leadership Skills: Confirmed ability to lead and influence key professional relationships, including introducers and strategic partners. Analytical Thinking: Ability to analyse complex data from multiple sources to identify trends, emerging issues, and their potential business impact. Solutions: Proficient at assessing and proposing personalised solutions that meet business demands. About working for us: Our ambition is to be the top tier UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Jul 03, 2025
Full time
End Date Thursday 10 July 2025 Salary Range £83,411 - £98,130 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Job Description Job Title: Business Development Director - Social & Supported Housing Location: Bristol, Birmingham, Edinburgh, Glasgow, Leeds or Manchester Salary: £83,411 - £98,130 Hours: Full time Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at our above offices. About This Opportunity: Are you passionate about making a significant impact through your work? We have an exciting opportunity for a Business Development Director to join our Social & Supported Housing team. In this pivotal role, you'll work alongside the Head of Social and Supported Housing to drive franchise growth and deliver tailored banking solutions to clients across the sector. You'll support clients with a full suite of banking services, including lending, deposits, and a wide range of financial products-helping them achieve their goals while delivering social value. This is a critically meaningful role that contributes directly to our Group Social Housing Initiative (SHI), aligning commercial success with social purpose and impact. What you'll be doing: Origination Strategy: Originating and structuring lending for smaller housing providers - nurturing the clients and prospects through the deal completion journey Market Insight: Develop deep understanding of housing demand, funding structures, and key public and private sector stakeholders. Relationship Management: Be a phenomenal partner with key professional contacts and non-paid introducers to support business development. Needs Identification: Identify emerging issues and unmet needs, analysing root causes and potential barriers to advise strategic responses. Solution Evaluation: Assess sophisticated, expertise-led solutions against multiple criteria to resolve best fit for business needs. Customer & Market Planning: Deliver plans for key product, service, or marketing areas, advised by data analysis and under senior mentorship. Why Lloyds Banking Group: If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll need: Sector Expertise: Confirmed experience in developing and implementing sector-specific origination strategies with a track record of supporting social and supported housing clients with their lending and banking needs Market Knowledge: Strong understanding of housing demand dynamics, funding structures, and the roles of public and private sector stakeholders. Planning & Delivery: Experience in developing and delivering plans for products, services, or marketing initiatives, with the ability to work independently and under senior guidance. Relationship Leadership Skills: Confirmed ability to lead and influence key professional relationships, including introducers and strategic partners. Analytical Thinking: Ability to analyse complex data from multiple sources to identify trends, emerging issues, and their potential business impact. Solutions: Proficient at assessing and proposing personalised solutions that meet business demands. About working for us: Our ambition is to be the top tier UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Business Development Director - Social & Supported Housing
CIH International Housing Group
End Date Thursday 10 July 2025 Salary Range £83,411 - £98,130 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Job Description Job Title: Business Development Director - Social & Supported Housing Location: Bristol, Birmingham, Edinburgh, Glasgow, Leeds or Manchester Salary: £83,411 - £98,130 Hours: Full time Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at our above offices. About This Opportunity: Are you passionate about making a significant impact through your work? We have an exciting opportunity for a Business Development Director to join our Social & Supported Housing team. In this pivotal role, you'll work alongside the Head of Social and Supported Housing to drive franchise growth and deliver tailored banking solutions to clients across the sector. You'll support clients with a full suite of banking services, including lending, deposits, and a wide range of financial products-helping them achieve their goals while delivering social value. This is a critically meaningful role that contributes directly to our Group Social Housing Initiative (SHI), aligning commercial success with social purpose and impact. What you'll be doing: Origination Strategy: Originating and structuring lending for smaller housing providers - nurturing the clients and prospects through the deal completion journey Market Insight: Develop deep understanding of housing demand, funding structures, and key public and private sector stakeholders. Relationship Management: Be a phenomenal partner with key professional contacts and non-paid introducers to support business development. Needs Identification: Identify emerging issues and unmet needs, analysing root causes and potential barriers to advise strategic responses. Solution Evaluation: Assess sophisticated, expertise-led solutions against multiple criteria to resolve best fit for business needs. Customer & Market Planning: Deliver plans for key product, service, or marketing areas, advised by data analysis and under senior mentorship. Why Lloyds Banking Group: If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll need: Sector Expertise: Confirmed experience in developing and implementing sector-specific origination strategies with a track record of supporting social and supported housing clients with their lending and banking needs Market Knowledge: Strong understanding of housing demand dynamics, funding structures, and the roles of public and private sector stakeholders. Planning & Delivery: Experience in developing and delivering plans for products, services, or marketing initiatives, with the ability to work independently and under senior guidance. Relationship Leadership Skills: Confirmed ability to lead and influence key professional relationships, including introducers and strategic partners. Analytical Thinking: Ability to analyse complex data from multiple sources to identify trends, emerging issues, and their potential business impact. Solutions: Proficient at assessing and proposing personalised solutions that meet business demands. About working for us: Our ambition is to be the top tier UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Jul 03, 2025
Full time
End Date Thursday 10 July 2025 Salary Range £83,411 - £98,130 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Job Description Job Title: Business Development Director - Social & Supported Housing Location: Bristol, Birmingham, Edinburgh, Glasgow, Leeds or Manchester Salary: £83,411 - £98,130 Hours: Full time Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at our above offices. About This Opportunity: Are you passionate about making a significant impact through your work? We have an exciting opportunity for a Business Development Director to join our Social & Supported Housing team. In this pivotal role, you'll work alongside the Head of Social and Supported Housing to drive franchise growth and deliver tailored banking solutions to clients across the sector. You'll support clients with a full suite of banking services, including lending, deposits, and a wide range of financial products-helping them achieve their goals while delivering social value. This is a critically meaningful role that contributes directly to our Group Social Housing Initiative (SHI), aligning commercial success with social purpose and impact. What you'll be doing: Origination Strategy: Originating and structuring lending for smaller housing providers - nurturing the clients and prospects through the deal completion journey Market Insight: Develop deep understanding of housing demand, funding structures, and key public and private sector stakeholders. Relationship Management: Be a phenomenal partner with key professional contacts and non-paid introducers to support business development. Needs Identification: Identify emerging issues and unmet needs, analysing root causes and potential barriers to advise strategic responses. Solution Evaluation: Assess sophisticated, expertise-led solutions against multiple criteria to resolve best fit for business needs. Customer & Market Planning: Deliver plans for key product, service, or marketing areas, advised by data analysis and under senior mentorship. Why Lloyds Banking Group: If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll need: Sector Expertise: Confirmed experience in developing and implementing sector-specific origination strategies with a track record of supporting social and supported housing clients with their lending and banking needs Market Knowledge: Strong understanding of housing demand dynamics, funding structures, and the roles of public and private sector stakeholders. Planning & Delivery: Experience in developing and delivering plans for products, services, or marketing initiatives, with the ability to work independently and under senior guidance. Relationship Leadership Skills: Confirmed ability to lead and influence key professional relationships, including introducers and strategic partners. Analytical Thinking: Ability to analyse complex data from multiple sources to identify trends, emerging issues, and their potential business impact. Solutions: Proficient at assessing and proposing personalised solutions that meet business demands. About working for us: Our ambition is to be the top tier UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Business Development Director - Social & Supported Housing
CIH International Housing Group
End Date Thursday 10 July 2025 Salary Range £83,411 - £98,130 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Job Description Job Title: Business Development Director - Social & Supported Housing Location: Bristol, Birmingham, Edinburgh, Glasgow, Leeds or Manchester Salary: £83,411 - £98,130 Hours: Full time Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at our above offices. About This Opportunity: Are you passionate about making a significant impact through your work? We have an exciting opportunity for a Business Development Director to join our Social & Supported Housing team. In this pivotal role, you'll work alongside the Head of Social and Supported Housing to drive franchise growth and deliver tailored banking solutions to clients across the sector. You'll support clients with a full suite of banking services, including lending, deposits, and a wide range of financial products-helping them achieve their goals while delivering social value. This is a critically meaningful role that contributes directly to our Group Social Housing Initiative (SHI), aligning commercial success with social purpose and impact. What you'll be doing: Origination Strategy: Originating and structuring lending for smaller housing providers - nurturing the clients and prospects through the deal completion journey Market Insight: Develop deep understanding of housing demand, funding structures, and key public and private sector stakeholders. Relationship Management: Be a phenomenal partner with key professional contacts and non-paid introducers to support business development. Needs Identification: Identify emerging issues and unmet needs, analysing root causes and potential barriers to advise strategic responses. Solution Evaluation: Assess sophisticated, expertise-led solutions against multiple criteria to resolve best fit for business needs. Customer & Market Planning: Deliver plans for key product, service, or marketing areas, advised by data analysis and under senior mentorship. Why Lloyds Banking Group: If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll need: Sector Expertise: Confirmed experience in developing and implementing sector-specific origination strategies with a track record of supporting social and supported housing clients with their lending and banking needs Market Knowledge: Strong understanding of housing demand dynamics, funding structures, and the roles of public and private sector stakeholders. Planning & Delivery: Experience in developing and delivering plans for products, services, or marketing initiatives, with the ability to work independently and under senior guidance. Relationship Leadership Skills: Confirmed ability to lead and influence key professional relationships, including introducers and strategic partners. Analytical Thinking: Ability to analyse complex data from multiple sources to identify trends, emerging issues, and their potential business impact. Solutions: Proficient at assessing and proposing personalised solutions that meet business demands. About working for us: Our ambition is to be the top tier UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Jul 03, 2025
Full time
End Date Thursday 10 July 2025 Salary Range £83,411 - £98,130 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Job Description Job Title: Business Development Director - Social & Supported Housing Location: Bristol, Birmingham, Edinburgh, Glasgow, Leeds or Manchester Salary: £83,411 - £98,130 Hours: Full time Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at our above offices. About This Opportunity: Are you passionate about making a significant impact through your work? We have an exciting opportunity for a Business Development Director to join our Social & Supported Housing team. In this pivotal role, you'll work alongside the Head of Social and Supported Housing to drive franchise growth and deliver tailored banking solutions to clients across the sector. You'll support clients with a full suite of banking services, including lending, deposits, and a wide range of financial products-helping them achieve their goals while delivering social value. This is a critically meaningful role that contributes directly to our Group Social Housing Initiative (SHI), aligning commercial success with social purpose and impact. What you'll be doing: Origination Strategy: Originating and structuring lending for smaller housing providers - nurturing the clients and prospects through the deal completion journey Market Insight: Develop deep understanding of housing demand, funding structures, and key public and private sector stakeholders. Relationship Management: Be a phenomenal partner with key professional contacts and non-paid introducers to support business development. Needs Identification: Identify emerging issues and unmet needs, analysing root causes and potential barriers to advise strategic responses. Solution Evaluation: Assess sophisticated, expertise-led solutions against multiple criteria to resolve best fit for business needs. Customer & Market Planning: Deliver plans for key product, service, or marketing areas, advised by data analysis and under senior mentorship. Why Lloyds Banking Group: If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll need: Sector Expertise: Confirmed experience in developing and implementing sector-specific origination strategies with a track record of supporting social and supported housing clients with their lending and banking needs Market Knowledge: Strong understanding of housing demand dynamics, funding structures, and the roles of public and private sector stakeholders. Planning & Delivery: Experience in developing and delivering plans for products, services, or marketing initiatives, with the ability to work independently and under senior guidance. Relationship Leadership Skills: Confirmed ability to lead and influence key professional relationships, including introducers and strategic partners. Analytical Thinking: Ability to analyse complex data from multiple sources to identify trends, emerging issues, and their potential business impact. Solutions: Proficient at assessing and proposing personalised solutions that meet business demands. About working for us: Our ambition is to be the top tier UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Senior/Director, Product Marketing
Thomas Reuters
Senior/Director, Product Marketing Thomson Reuters is seeking a talented product marketing leader to drive market awareness, innovation, and expansion within the Legal customer markets. We are looking for a dynamic and influential individual with a passion for technology in the Law Firm and Corporate General Counsel markets. If you fit this description, we would love to hear from you! As a Senior/Director in the Legal Product Marketing organization, you will play a crucial role in growing a world-class suite of solutions. This position significantly impacts the segment's trajectory and is key in coordinating product, sales, and marketing efforts to maximize growth. You Are: Passionate about product positioning and messaging that resonates with buyers, decision-makers, and corporate executives. Curious about technologies and industries, seeking to learn what differentiates your products from competitors and distill that information into simple, informative, and easy-to-understand stories. An evangelist who loves the products they support and can energize and rally internal teams around a common cause. A leader with strong management skills, capable of guiding and supporting a team of product marketers. Adaptable to the styles and needs of different stakeholders - sales, product management, marketing, and other go-to-market teams. Driven to position sales teams for success by creating quality materials that deliver clear stories through customer narratives. About the Role In this opportunity as a Senior/Director, Product Marketing, you will: Collaborate closely with the product team, marketing, and business partners to drive product roadmaps, sales pipeline targets, and sales effectiveness. Understand financial data and how initiatives can be launched to enhance the performance of your product line Manage successful product launches. Guide and support a team of product marketers. Develop messaging and positioning strategies that drive growth. Identify and synthesize qualitative and quantitative feedback on products to develop a clear voice of the customer for internal stakeholders. Ensure our value proposition and messaging differentiate our product portfolio in the marketplace, resonate with our target customers, and support our broader company vision and objectives. Collaborate closely with channel leaders to partner on go-to-market strategies and tactics, including cross-sell and upsell motions. Work closely with demand generation to provide key messaging documents and guidance on in-market campaigns. Identify market opportunities based on data, research, and strategic analysis of our customers and their industries. About You You're a fit for the role of Senior/Director, Product Marketing if your background includes: 7+ years in Product Marketing or related roles supporting a SaaS product Experience managing product marketing teams and developing their skills Ability to set annual and quarterly plans and prioritize team projects and workload Demonstrated ability to understand commercial, technological, and strategic drivers to build and execute multi-year strategy Prior experience setting and driving successful delivery of complex product marketing campaigns Experience working with cross-functional teams to develop and execute go-to-market strategies and multi-channel marketing programs Ability to establish a broad vision and take ideas from concept through to completion Understanding of fundamental workings and trends in the law firm and Corporate General Counsel markets Bachelor's degree or equivalent, MBA/JD preferred What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here . Learn more on how to protect yourself from fraudulent job postings here . More information about Thomson Reuters can be found on
Jul 03, 2025
Full time
Senior/Director, Product Marketing Thomson Reuters is seeking a talented product marketing leader to drive market awareness, innovation, and expansion within the Legal customer markets. We are looking for a dynamic and influential individual with a passion for technology in the Law Firm and Corporate General Counsel markets. If you fit this description, we would love to hear from you! As a Senior/Director in the Legal Product Marketing organization, you will play a crucial role in growing a world-class suite of solutions. This position significantly impacts the segment's trajectory and is key in coordinating product, sales, and marketing efforts to maximize growth. You Are: Passionate about product positioning and messaging that resonates with buyers, decision-makers, and corporate executives. Curious about technologies and industries, seeking to learn what differentiates your products from competitors and distill that information into simple, informative, and easy-to-understand stories. An evangelist who loves the products they support and can energize and rally internal teams around a common cause. A leader with strong management skills, capable of guiding and supporting a team of product marketers. Adaptable to the styles and needs of different stakeholders - sales, product management, marketing, and other go-to-market teams. Driven to position sales teams for success by creating quality materials that deliver clear stories through customer narratives. About the Role In this opportunity as a Senior/Director, Product Marketing, you will: Collaborate closely with the product team, marketing, and business partners to drive product roadmaps, sales pipeline targets, and sales effectiveness. Understand financial data and how initiatives can be launched to enhance the performance of your product line Manage successful product launches. Guide and support a team of product marketers. Develop messaging and positioning strategies that drive growth. Identify and synthesize qualitative and quantitative feedback on products to develop a clear voice of the customer for internal stakeholders. Ensure our value proposition and messaging differentiate our product portfolio in the marketplace, resonate with our target customers, and support our broader company vision and objectives. Collaborate closely with channel leaders to partner on go-to-market strategies and tactics, including cross-sell and upsell motions. Work closely with demand generation to provide key messaging documents and guidance on in-market campaigns. Identify market opportunities based on data, research, and strategic analysis of our customers and their industries. About You You're a fit for the role of Senior/Director, Product Marketing if your background includes: 7+ years in Product Marketing or related roles supporting a SaaS product Experience managing product marketing teams and developing their skills Ability to set annual and quarterly plans and prioritize team projects and workload Demonstrated ability to understand commercial, technological, and strategic drivers to build and execute multi-year strategy Prior experience setting and driving successful delivery of complex product marketing campaigns Experience working with cross-functional teams to develop and execute go-to-market strategies and multi-channel marketing programs Ability to establish a broad vision and take ideas from concept through to completion Understanding of fundamental workings and trends in the law firm and Corporate General Counsel markets Bachelor's degree or equivalent, MBA/JD preferred What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here . Learn more on how to protect yourself from fraudulent job postings here . More information about Thomson Reuters can be found on
Complaints Manager
Inshur Inc. Brighton, Sussex
Are you keen to work somewhere that's stimulating and friendly and plenty of freedom to make a real impact? This could be the place for you! We are looking for a Complaints Manager to join us at INSHUR! We're based in sunny Brighton ️ (sea , chips , and seagulls ️ included), and our company embraces a hybrid working model, allowing you to thrive in both collaborative office settings and the comfort of your own home . You'll have the opportunity to work remotely while also connecting with your colleagues at our Brighton office once a week as needed, fostering a dynamic and supportive environment. Supported by (and reporting to) the Head of Compliance, you'll be joining a friendly legal and compliance team who believe that a strong culture of compliance goes beyond adhering to rules and regulations and must be integrated with everything we do. How we conduct ourselves is as critical to Inshur's success as making the best products available to our customers. We value high performance and care deeply about making INSHUR a place where everyone is building something special, that we can all be proud of, while enjoying the ride. What you'll do As a Complaints Manager, you will oversee processes and systems to ensure the efficient and effective resolution of customer complaints, addressing concerns promptly and maintaining compliance with regulatory standards. You will also champion the delivery of a first-class customer experience by guiding internal teams to ensure operations support an exceptional customer journey. This role focuses on complaints operations, ensuring compliance, and driving improvements to reduce complaints. You will collaborate across all levels of the organisation, providing expert handling, guidance, and oversight to ensure the fair treatment of customers, including: Complaints Operations & Policy Build and execute a clear complaints strategy aligned with growth goals. Support complaints and disputes using industry best practices. Investigate complaints, ensuring dispute resolution (DISP)/regulatory compliance and expert resolution for complex cases. Identify root causes to recommend actionable improvements and reduce complaints. Perform risk-based Quality Assurance and oversee training to maintain complaint-handling competence. Ensure FCA reporting requirements are met with accurate and timely submissions. Customer Experience Advocate for customer-centric improvements to enhance outcomes. Provide insights into customer needs, mapping journeys to identify key improvement areas. Support initiatives to boost satisfaction metrics like NPS and CSAT. General Responsibilities Continuously review and refine processes to drive efficiency and improve complaints oversight. Embed a culture of accountability and learning to mitigate recurring issues. Report on complaints trends and recommend improvements to leadership. Coach and develop stakeholders, ensuring alignment with complaint-handling standards. Contribute insights to projects and initiatives to support good customer outcomes. The position provides challenging and rewarding opportunities to support a variety of business partners and to be involved in various aspects of the business. We'd love to hear from you if you have these essentials to thrive in the role; Relevant experience: Proven ability to work independently in a complaints role within an FCA-regulated business, building processess and workflows that hande personal or commercial lines insurance products such as Motor, Breakdown, Medical, or Business insurance. Deep working knowledge: of all insurance-related areas and claims operations. Detailed understanding: of Dispute Resolution (DISP) and other regulatory rules e.g. Data Protection/Vulnerable customers and experience of working closely with external regulators, ideally including the Financial Ombudsman Service. Collaborative: Excellent communication skills, with the ability to empathetically and professionally deal with customers who have had a reason to complain Support performence: coaching customer service and claims teams to improve performance against KPIs. these additional skills that could set you apart Experience of corporate risk and compliance requirements: in a business scenario with particular reference to insurance start-ups and or digital verticals or Knowledge of and interest in the insurtech environment A continual learner: you want to know all there is about the industry, customers, other teams, and marketing best practices Succinct and engaging: able to translate technical concepts into easy-to-understand language, or the ability to identify and recommend solutions to improve processes and operational practice. Adapts: well to constant change and is able to see the bigger picture, yet understand the details. You'll love it here if you: Thrive navigating ambiguity and finding clarity in uncertain situations. Take pride in being accountable and owning your responsibilities. Enjoy in a fast-paced environment where change happens quickly. Are solutions-focused and driven to overcome challenges. Embrace resilience and adapt to setbacks with a positive attitude. Are intellectually curious, constantly seeking to learn, explore new ideas, and not afraid to question and improve your understanding. You may not enjoy working here if: Prefer a more structured, slow-moving environment. Feel most comfortable when tasks and processes are clearly defined from the start. Struggle with handling multiple challenges at once or adapting to frequent changes. Tend to stick strictly to your defined role and avoid contributing outside of your responsibilities. What to expect from the process: Screen & Intro: 30-minute video call with the Talent Team to discuss the role and your experience. First Interview: 60-minute video call with the Head of Compliance & one other relevant senior employees to delve into the role, including technical questions and an opportunity for you to ask questions. Case Study: A brief take-home task followed by a 45-60 minute in-person interview with the Head of Compliance, Director of Insurance UK, and People Partner to review the case study and assess team fit. What we offer Our budget for this role is flexible and we will take into account any previous experience and location of work when agreeing on the final offer. We offer all our employees stock options and we will pay into your pension monthly. We've also built a benefits package that invests in our people's long-term personal and professional growth and wellbeing. Here's a sample of what this includes: 30 days of holiday annually, plus bank holidays Private healthcare for you and your family, including pre-existing conditions Life insurance at 3x your salary 13 weeks parental leave at full pay for new parents Workplace nursery scheme with Gogeta, allowing you to pay fees pre-tax Ride to work scheme Workplace pension scheme to help you save for retirement Flexible working hours to suit your lifestyle £500 annual personal training allowance plus regular learning opportunities on a variety of topics £40 monthly wellbeing allowance to keep you healthy 24/7 Employee Assistance Program, covering you and immediate family members-offering crisis support, counselling, legal advice, menopause CBT, and more Office massages to keep those shoulders relaxed It goes without saying that we provide everyone with a laptop, monitor and top of the range kit. About Us INSHUR is on a mission to be the leader in insurance solutions for the on-demand economy, making coverage fair and accessible for drivers. Cutting edge technology & deep insurance know-how underpins our revolutionary offering for on-demand drivers, keeping premiums affordable and delivering results for partners. With a focus on embedded insurance solutions, and complementary technology integrations for digital platform providers such as Uber and Amazon, we've been helping drivers stay on the road since 2016 through our data, technology and in-house insurance expertise. Backed by some of the most forward thinking VC's including Viola Growth , JVP , Munich Re , Viola Fintech , MTech Capital , Antler , and MS&AD , we have secured over $70 million in funding as well as the acquisition of US MGA & Broker American Business Insurance in 2023. We have exciting plans to continue growing our portfolio and product lines and expand to new territories in the future. As a global team of around 250 people based across the US, UK, and the Netherlands, we value: Generosity, inclusivity, open-mindedness, and diversity Delivering great results and learning in the open Freedom to make long-term, high-impact decisions The wellbeing of our teammates and the people around us And Enjoying the ride! Equal opportunities At INSHUR, we believe that having a diverse team where everyone can bring their authentic selves to work is key to our success. We're passionate about creating equal opportunities and making the tech industry a better place for all and we don't discriminate based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin . click apply for full job details
Jun 28, 2025
Full time
Are you keen to work somewhere that's stimulating and friendly and plenty of freedom to make a real impact? This could be the place for you! We are looking for a Complaints Manager to join us at INSHUR! We're based in sunny Brighton ️ (sea , chips , and seagulls ️ included), and our company embraces a hybrid working model, allowing you to thrive in both collaborative office settings and the comfort of your own home . You'll have the opportunity to work remotely while also connecting with your colleagues at our Brighton office once a week as needed, fostering a dynamic and supportive environment. Supported by (and reporting to) the Head of Compliance, you'll be joining a friendly legal and compliance team who believe that a strong culture of compliance goes beyond adhering to rules and regulations and must be integrated with everything we do. How we conduct ourselves is as critical to Inshur's success as making the best products available to our customers. We value high performance and care deeply about making INSHUR a place where everyone is building something special, that we can all be proud of, while enjoying the ride. What you'll do As a Complaints Manager, you will oversee processes and systems to ensure the efficient and effective resolution of customer complaints, addressing concerns promptly and maintaining compliance with regulatory standards. You will also champion the delivery of a first-class customer experience by guiding internal teams to ensure operations support an exceptional customer journey. This role focuses on complaints operations, ensuring compliance, and driving improvements to reduce complaints. You will collaborate across all levels of the organisation, providing expert handling, guidance, and oversight to ensure the fair treatment of customers, including: Complaints Operations & Policy Build and execute a clear complaints strategy aligned with growth goals. Support complaints and disputes using industry best practices. Investigate complaints, ensuring dispute resolution (DISP)/regulatory compliance and expert resolution for complex cases. Identify root causes to recommend actionable improvements and reduce complaints. Perform risk-based Quality Assurance and oversee training to maintain complaint-handling competence. Ensure FCA reporting requirements are met with accurate and timely submissions. Customer Experience Advocate for customer-centric improvements to enhance outcomes. Provide insights into customer needs, mapping journeys to identify key improvement areas. Support initiatives to boost satisfaction metrics like NPS and CSAT. General Responsibilities Continuously review and refine processes to drive efficiency and improve complaints oversight. Embed a culture of accountability and learning to mitigate recurring issues. Report on complaints trends and recommend improvements to leadership. Coach and develop stakeholders, ensuring alignment with complaint-handling standards. Contribute insights to projects and initiatives to support good customer outcomes. The position provides challenging and rewarding opportunities to support a variety of business partners and to be involved in various aspects of the business. We'd love to hear from you if you have these essentials to thrive in the role; Relevant experience: Proven ability to work independently in a complaints role within an FCA-regulated business, building processess and workflows that hande personal or commercial lines insurance products such as Motor, Breakdown, Medical, or Business insurance. Deep working knowledge: of all insurance-related areas and claims operations. Detailed understanding: of Dispute Resolution (DISP) and other regulatory rules e.g. Data Protection/Vulnerable customers and experience of working closely with external regulators, ideally including the Financial Ombudsman Service. Collaborative: Excellent communication skills, with the ability to empathetically and professionally deal with customers who have had a reason to complain Support performence: coaching customer service and claims teams to improve performance against KPIs. these additional skills that could set you apart Experience of corporate risk and compliance requirements: in a business scenario with particular reference to insurance start-ups and or digital verticals or Knowledge of and interest in the insurtech environment A continual learner: you want to know all there is about the industry, customers, other teams, and marketing best practices Succinct and engaging: able to translate technical concepts into easy-to-understand language, or the ability to identify and recommend solutions to improve processes and operational practice. Adapts: well to constant change and is able to see the bigger picture, yet understand the details. You'll love it here if you: Thrive navigating ambiguity and finding clarity in uncertain situations. Take pride in being accountable and owning your responsibilities. Enjoy in a fast-paced environment where change happens quickly. Are solutions-focused and driven to overcome challenges. Embrace resilience and adapt to setbacks with a positive attitude. Are intellectually curious, constantly seeking to learn, explore new ideas, and not afraid to question and improve your understanding. You may not enjoy working here if: Prefer a more structured, slow-moving environment. Feel most comfortable when tasks and processes are clearly defined from the start. Struggle with handling multiple challenges at once or adapting to frequent changes. Tend to stick strictly to your defined role and avoid contributing outside of your responsibilities. What to expect from the process: Screen & Intro: 30-minute video call with the Talent Team to discuss the role and your experience. First Interview: 60-minute video call with the Head of Compliance & one other relevant senior employees to delve into the role, including technical questions and an opportunity for you to ask questions. Case Study: A brief take-home task followed by a 45-60 minute in-person interview with the Head of Compliance, Director of Insurance UK, and People Partner to review the case study and assess team fit. What we offer Our budget for this role is flexible and we will take into account any previous experience and location of work when agreeing on the final offer. We offer all our employees stock options and we will pay into your pension monthly. We've also built a benefits package that invests in our people's long-term personal and professional growth and wellbeing. Here's a sample of what this includes: 30 days of holiday annually, plus bank holidays Private healthcare for you and your family, including pre-existing conditions Life insurance at 3x your salary 13 weeks parental leave at full pay for new parents Workplace nursery scheme with Gogeta, allowing you to pay fees pre-tax Ride to work scheme Workplace pension scheme to help you save for retirement Flexible working hours to suit your lifestyle £500 annual personal training allowance plus regular learning opportunities on a variety of topics £40 monthly wellbeing allowance to keep you healthy 24/7 Employee Assistance Program, covering you and immediate family members-offering crisis support, counselling, legal advice, menopause CBT, and more Office massages to keep those shoulders relaxed It goes without saying that we provide everyone with a laptop, monitor and top of the range kit. About Us INSHUR is on a mission to be the leader in insurance solutions for the on-demand economy, making coverage fair and accessible for drivers. Cutting edge technology & deep insurance know-how underpins our revolutionary offering for on-demand drivers, keeping premiums affordable and delivering results for partners. With a focus on embedded insurance solutions, and complementary technology integrations for digital platform providers such as Uber and Amazon, we've been helping drivers stay on the road since 2016 through our data, technology and in-house insurance expertise. Backed by some of the most forward thinking VC's including Viola Growth , JVP , Munich Re , Viola Fintech , MTech Capital , Antler , and MS&AD , we have secured over $70 million in funding as well as the acquisition of US MGA & Broker American Business Insurance in 2023. We have exciting plans to continue growing our portfolio and product lines and expand to new territories in the future. As a global team of around 250 people based across the US, UK, and the Netherlands, we value: Generosity, inclusivity, open-mindedness, and diversity Delivering great results and learning in the open Freedom to make long-term, high-impact decisions The wellbeing of our teammates and the people around us And Enjoying the ride! Equal opportunities At INSHUR, we believe that having a diverse team where everyone can bring their authentic selves to work is key to our success. We're passionate about creating equal opportunities and making the tech industry a better place for all and we don't discriminate based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin . click apply for full job details
Deliveroo
Senior Strategic Partnerships Manager, New Verticals
Deliveroo
Senior Strategic Partnerships Manager, New Verticals New Verticals Marketing & Strategy London - The River Building HQ Permanent Ready to apply? Get started with your online application Not quite your dream role? Sign up to get notified when the right vacancy comes along. About the team This role sits within the New Verticals business unit on our Global Growth, Strategy, & Analytics team. This team is responsible for setting the strategy and lighting up new verticals, ensuring that Deliveroo has the right to win in the new and highly competitive on-demand Grocery and Retail market. The work is a mix of project-based strategy work and more commercial / GTM work, as we look to develop and support totally new business models for the company. As such the team is a great balance between high-impact strategic questions and seeing the impact of your decisions. About the role In this role you'll report into the Head of Commercial for Global Grocery. You will be responsible for developing and scaling a range of strategic projects & third party partnerships that enable the commercial growth of our Grocery & Retail business. You will be involved in developing business plans with key third party providers such as 3P integration partners, logistics & technology providers. This will require working closely with key external partners to understand their needs, and then collaborating closely with internal teams across the business & commercial teams across all markets (Commercial, Tech, Operations, Legal etc.) to bring an effective product to market, and develop effective sales strategies, tools, and resources to enable local commercial teams. Questions you will answer might include: Requirements We are looking for someone who: Has at least 4+ years of experience in a Strategy & Operations, Consulting, or a Commercial role Enjoys building relationships and working with a wide range of internal and external stakeholders Is adept at conducting 80/20 analysis, drawing out business insights from that analysis and presenting findings and recommendations persuasively Has an entrepreneurial mindset and is willing to roll their sleeves up and get stuck into building the future of on-demand grocery and retail Strong communication skills with the ability to influence others Strong commercial acumen (i.e. understanding a P&L, commercial modelling) Strong quantitative (excel) and qualitative (slides, docs) toolkit London-based with a minimum of three days required in the office Nice-to-have Experience in a start-up / high-growth environment (or as an entrepreneur) Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed. A competitive and comprehensive compensation and benefits package 1 Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support Up to 5% matched pension contributions 2 Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success 3 Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants 4 Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity 5 Funded single cover healthcare on our core plan, with the option to add family members at own cost On-site gym (HQ), discounted external gym membership Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance 6 Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent-friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in-office yoga sessions
Jun 27, 2025
Full time
Senior Strategic Partnerships Manager, New Verticals New Verticals Marketing & Strategy London - The River Building HQ Permanent Ready to apply? Get started with your online application Not quite your dream role? Sign up to get notified when the right vacancy comes along. About the team This role sits within the New Verticals business unit on our Global Growth, Strategy, & Analytics team. This team is responsible for setting the strategy and lighting up new verticals, ensuring that Deliveroo has the right to win in the new and highly competitive on-demand Grocery and Retail market. The work is a mix of project-based strategy work and more commercial / GTM work, as we look to develop and support totally new business models for the company. As such the team is a great balance between high-impact strategic questions and seeing the impact of your decisions. About the role In this role you'll report into the Head of Commercial for Global Grocery. You will be responsible for developing and scaling a range of strategic projects & third party partnerships that enable the commercial growth of our Grocery & Retail business. You will be involved in developing business plans with key third party providers such as 3P integration partners, logistics & technology providers. This will require working closely with key external partners to understand their needs, and then collaborating closely with internal teams across the business & commercial teams across all markets (Commercial, Tech, Operations, Legal etc.) to bring an effective product to market, and develop effective sales strategies, tools, and resources to enable local commercial teams. Questions you will answer might include: Requirements We are looking for someone who: Has at least 4+ years of experience in a Strategy & Operations, Consulting, or a Commercial role Enjoys building relationships and working with a wide range of internal and external stakeholders Is adept at conducting 80/20 analysis, drawing out business insights from that analysis and presenting findings and recommendations persuasively Has an entrepreneurial mindset and is willing to roll their sleeves up and get stuck into building the future of on-demand grocery and retail Strong communication skills with the ability to influence others Strong commercial acumen (i.e. understanding a P&L, commercial modelling) Strong quantitative (excel) and qualitative (slides, docs) toolkit London-based with a minimum of three days required in the office Nice-to-have Experience in a start-up / high-growth environment (or as an entrepreneur) Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed. A competitive and comprehensive compensation and benefits package 1 Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support Up to 5% matched pension contributions 2 Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success 3 Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants 4 Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity 5 Funded single cover healthcare on our core plan, with the option to add family members at own cost On-site gym (HQ), discounted external gym membership Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance 6 Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent-friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in-office yoga sessions
Carlton Recruitment
Property Lawyer
Carlton Recruitment Sittingbourne, Kent
Generous holiday allowance plus Christmas shutdown (plus additional holiday for long-serving employees) Discretional Bonus Scheme (10% bonus was paid to staff in 2023/2024) Membership to Benenden Healthcare Mental Health Support internally and from external providers (including access to Consultations from BUPA for Menopause) A wellness payment of £20 per month gross for you to purchase something each month that helps your physical and mental wellbeing Staff social events - All firm Christmas, Summer Parties and office-based events. Client & Employee Referral Scheme Join an award-winning company for an exciting opportunity as a Property Lawyer. You will be joining a busy team based in Sittingbourne. Key Responsibilities as a Property Lawyer: Conduct of matters on behalf of clients Demonstrates a high degree of competence in all conveyancing matters Management of support services for which the employee is responsible, including supervision of own support staff Active participation in marketing activities, networking and developing new business Financial control with particular regard to cash flow control through collection of monies on account and billing procedures Providing assistance to other fee earners within the office/Firm as required particularly during periods of sick leave or holiday absence To bill clients in accordance with notified charging rates in accordance with time spent on the client file and to achieve financial targets for income Minimise risk in dealing with all work and ensure that all files are managed in accordance with the Firm's risk and file management procedures Undertake suitable training and to comply with the Firm's training policy and the competency framework of the SRA Key Requirements: Completion of degree, and LPC or technical qualification. Excellent written and verbal communication skills Ability to demonstrate a willingness and drive to learn and succeed. To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF Disclaimer: Due to the high amount of interest that we receive for each of our roles, unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants within 14 days then unfortunately you have not been shortlisted for this role. Closing date for applications: June 3, 2025 Apply for this job Property Lawyer Location: Sittingbourne Permanent Full Time Salary: £Competitive Mon-Fri 9-5pm Benefits: Generous holiday allowance plus Christmas shutdown (plus additional holiday for long-serving employees) Discretional Bonus Scheme (10% bonus was paid to staff in 2023/2024) Pension Scheme (Contributory) Life Cover - 3x Salary Annual Eye tests/ Annual Flu Vaccines Membership to Benenden Healthcare Mental Health Support internally and from external providers (including access to Consultations from BUPA for Menopause) A wellness payment of £20 per month gross for you to purchase something each month that helps your physical and mental wellbeing Staff social events - All firm Christmas, Summer Parties and office-based events. Client & Employee Referral Scheme Join an award-winning company for an exciting opportunity as a Property Lawyer. You will be joining a busy team based in Sittingbourne. Key Responsibilities as a Property Lawyer: Conduct of matters on behalf of clients Demonstrates a high degree of competence in all conveyancing matters Management of support services for which the employee is responsible, including supervision of own support staff Active participation in marketing activities, networking and developing new business Financial control with particular regard to cash flow control through collection of monies on account and billing procedures Providing assistance to other fee earners within the office/Firm as required particularly during periods of sick leave or holiday absence To bill clients in accordance with notified charging rates in accordance with time spent on the client file and to achieve financial targets for income Minimise risk in dealing with all work and ensure that all files are managed in accordance with the Firm's risk and file management procedures Undertake suitable training and to comply with the Firm's training policy and the competency framework of the SRA Key Requirements: Completion of degree, and LPC or technical qualification. Strong IT skills. Excellent written and verbal communication skills Ability to demonstrate a willingness and drive to learn and succeed. To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF Disclaimer: Due to the high amount of interest that we receive for each of our roles, unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants within 14 days then unfortunately you have not been shortlisted for this role. Closing date for applications: June 3, 2025 Apply for this job Your full name Your email address Please tick this box to confirm you live in the UK Upload CV Recaptcha requires verification. I'm not a robot reCAPTCHA Privacy - Terms Head Office: Carlton Recruitment Solutions Ltd Global House, 1 Ashley Avenue, Epsom, Surrey KT18 5AD Sign up to receive the latest job alerts
Jun 26, 2025
Full time
Generous holiday allowance plus Christmas shutdown (plus additional holiday for long-serving employees) Discretional Bonus Scheme (10% bonus was paid to staff in 2023/2024) Membership to Benenden Healthcare Mental Health Support internally and from external providers (including access to Consultations from BUPA for Menopause) A wellness payment of £20 per month gross for you to purchase something each month that helps your physical and mental wellbeing Staff social events - All firm Christmas, Summer Parties and office-based events. Client & Employee Referral Scheme Join an award-winning company for an exciting opportunity as a Property Lawyer. You will be joining a busy team based in Sittingbourne. Key Responsibilities as a Property Lawyer: Conduct of matters on behalf of clients Demonstrates a high degree of competence in all conveyancing matters Management of support services for which the employee is responsible, including supervision of own support staff Active participation in marketing activities, networking and developing new business Financial control with particular regard to cash flow control through collection of monies on account and billing procedures Providing assistance to other fee earners within the office/Firm as required particularly during periods of sick leave or holiday absence To bill clients in accordance with notified charging rates in accordance with time spent on the client file and to achieve financial targets for income Minimise risk in dealing with all work and ensure that all files are managed in accordance with the Firm's risk and file management procedures Undertake suitable training and to comply with the Firm's training policy and the competency framework of the SRA Key Requirements: Completion of degree, and LPC or technical qualification. Excellent written and verbal communication skills Ability to demonstrate a willingness and drive to learn and succeed. To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF Disclaimer: Due to the high amount of interest that we receive for each of our roles, unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants within 14 days then unfortunately you have not been shortlisted for this role. Closing date for applications: June 3, 2025 Apply for this job Property Lawyer Location: Sittingbourne Permanent Full Time Salary: £Competitive Mon-Fri 9-5pm Benefits: Generous holiday allowance plus Christmas shutdown (plus additional holiday for long-serving employees) Discretional Bonus Scheme (10% bonus was paid to staff in 2023/2024) Pension Scheme (Contributory) Life Cover - 3x Salary Annual Eye tests/ Annual Flu Vaccines Membership to Benenden Healthcare Mental Health Support internally and from external providers (including access to Consultations from BUPA for Menopause) A wellness payment of £20 per month gross for you to purchase something each month that helps your physical and mental wellbeing Staff social events - All firm Christmas, Summer Parties and office-based events. Client & Employee Referral Scheme Join an award-winning company for an exciting opportunity as a Property Lawyer. You will be joining a busy team based in Sittingbourne. Key Responsibilities as a Property Lawyer: Conduct of matters on behalf of clients Demonstrates a high degree of competence in all conveyancing matters Management of support services for which the employee is responsible, including supervision of own support staff Active participation in marketing activities, networking and developing new business Financial control with particular regard to cash flow control through collection of monies on account and billing procedures Providing assistance to other fee earners within the office/Firm as required particularly during periods of sick leave or holiday absence To bill clients in accordance with notified charging rates in accordance with time spent on the client file and to achieve financial targets for income Minimise risk in dealing with all work and ensure that all files are managed in accordance with the Firm's risk and file management procedures Undertake suitable training and to comply with the Firm's training policy and the competency framework of the SRA Key Requirements: Completion of degree, and LPC or technical qualification. Strong IT skills. Excellent written and verbal communication skills Ability to demonstrate a willingness and drive to learn and succeed. To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF Disclaimer: Due to the high amount of interest that we receive for each of our roles, unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants within 14 days then unfortunately you have not been shortlisted for this role. Closing date for applications: June 3, 2025 Apply for this job Your full name Your email address Please tick this box to confirm you live in the UK Upload CV Recaptcha requires verification. I'm not a robot reCAPTCHA Privacy - Terms Head Office: Carlton Recruitment Solutions Ltd Global House, 1 Ashley Avenue, Epsom, Surrey KT18 5AD Sign up to receive the latest job alerts
Senior Account Manager AM1A
Bytes Group
Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people across seven locations in the UK and Ireland, with a turnover surpassing £1.8 billion in 2023. At Bytes, we nurture talented individuals to achieve remarkable outcomes and are dedicated to supporting our employees through continuous training, guidance, and development to help you advance and fulfil your career goals. We foster a culture of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing. Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London and Manchester 25 days holiday per annum plus bank holidays and Christmas period Excellent learning and development opportunities Open plan office with collaborative working spaces, on-site gym, outdoor tiki bar, coffee bar, and lunch area Company wellbeing and social events Sports and social clubs Incentive trips Employee Assistance Programme Discounted private healthcare EV scheme and Ride to Work scheme Winners of an array of industry awards Great Place to Work Certified Sunday Times Top 100 Best Places to Work Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Account Manager Reports to (POSITION): Team: Department: PURPOSE OF JOB: We are in search of a dynamic and results-oriented individual to assume the position of Senior Account Manager within our London team. This role requires a seasoned professional with a robust background in IT-Channel Sales, including a proven track record in client onboarding and enhancing sales volumes for existing clientele. The ideal candidate will demonstrate proficiency in managing enterprise-grade multinational clients and possess a keen understanding of the private sector landscape. Based in the Greater London area or within commuting distance, the successful candidate will spearhead the identification and pursuit of new business opportunities. Essential attributes include industry-specific sales experience, exceptional communication and interpersonal skills, and a relentless drive for success. The role demands adaptability and a rapid learning curve, reflecting the dynamic nature of our industry. If you thrive in a fast-paced environment, excel at building and nurturing client relationships, and have a passion for driving business growth, we invite you to join our team and contribute to our continued success. KEY RESPONSIBILITIES: Prospecting and Lead Generation Conduct in-depth market research to identify potential clients, staying abreast of industry trends and developments. Leverage extensive networks and contacts to effectively communicate Bytes' value proposition and differentiate offerings. Drive lead generation efforts through a variety of channels, including cold calling, email campaigns, networking events, and strategic use of social media platforms like LinkedIn. Collaborate closely with marketing teams to optimize inbound lead generation strategies and capitalize on marketing-generated opportunities. Client Engagement Cultivate and maintain strong, trust-based relationships with prospective clients, demonstrating deep understanding and empathy for their business challenges. Conduct thorough client needs assessments to uncover pain points and IT requirements, positioning Bytes as a strategic partner in addressing these needs. Manage the entire sales cycle from initial discovery through to successful deal closure, ensuring a seamless and positive client experience. Deliver compelling presentations and demonstrations of IT products and services, showcasing their relevance and value in addressing client-specific challenges. Solution Selling Develop tailored IT solutions aligned with client objectives, leveraging deep industry knowledge and technical expertise. Collaborate closely with technical teams to craft comprehensive and innovative proposals that effectively address client requirements and preferences. Clearly articulate the unique value proposition of Bytes' IT solutions, demonstrating their tangible benefits and competitive advantages. Sales Negotiation and Closing Lead negotiations with clients, adeptly addressing concerns and objections to drive favorable outcomes and secure deals. Work closely with legal teams to finalize contracts and agreements, ensuring compliance with regulatory requirements and safeguarding organizational interests. Consistently meet and exceed monthly and quarterly sales targets, demonstrating a strong focus on results and revenue growth. Maintain a well-organized and updated sales pipeline, accurately tracking opportunities from initial contact through to final resolution. Provide regular, detailed reports on sales activities and forecasts, offering insights into pipeline health and revenue projections. Utilize advanced CRM tools and analytics to monitor client interactions, identify sales trends, and optimize pipeline efficiency. Stay vigilant and informed about industry trends, competitor activities, and emerging technologies, leveraging this intelligence to refine sales strategies and stay ahead of the curve. Provide valuable feedback to the product development team based on client needs and market insights, contributing to the ongoing enhancement and innovation of Bytes' product offerings. MINIMUM REQUIREMENTS: 2+ Years Experience for an IT Value Added Reseller, Distributor, or Vendor: Previous experience within the IT industry, particularly in roles related to value-added reselling, distribution, or vendor operations, is highly advantageous. Degree Level Qualification - Preferred: While not mandatory, a degree-level qualification in a relevant field demonstrates a solid academic foundation and can enhance the candidate's credibility. London Based - 4 Days (Liverpool St): Being based in London and available to work four days a week at our Liverpool Street location is essential for effective collaboration and client engagement. Proven Success in a Sales Role: A track record of achieving and surpassing sales targets in previous roles showcases the candidate's ability to deliver results and drive business growth. Excellent communication and presentation skills: Clear and compelling communication abilities, both verbal and written, coupled with strong presentation skills, are vital for effectively conveying value propositions and building rapport with clients. Ability to build and maintain strong client relationships: The capacity to cultivate and nurture long-lasting client relationships is crucial for fostering trust and loyalty, ultimately driving customer satisfaction and retention. Results-oriented with a focus on achieving and exceeding sales targets: A goal-driven mindset and a relentless pursuit of targets are essential traits for driving revenue generation and contributing to organizational success. Self-motivated, proactive, and able to work independently: Demonstrating initiative, self-drive, and the ability to thrive in a fast-paced, autonomous work environment are key attributes for success in this role. Familiarity with CRM software and sales analytics tools: Proficiency in utilizing Customer Relationship Management (CRM) software and sales analytics tools enables effective pipeline management, data-driven decision-making, and performance optimization.
Jun 25, 2025
Full time
Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people across seven locations in the UK and Ireland, with a turnover surpassing £1.8 billion in 2023. At Bytes, we nurture talented individuals to achieve remarkable outcomes and are dedicated to supporting our employees through continuous training, guidance, and development to help you advance and fulfil your career goals. We foster a culture of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing. Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London and Manchester 25 days holiday per annum plus bank holidays and Christmas period Excellent learning and development opportunities Open plan office with collaborative working spaces, on-site gym, outdoor tiki bar, coffee bar, and lunch area Company wellbeing and social events Sports and social clubs Incentive trips Employee Assistance Programme Discounted private healthcare EV scheme and Ride to Work scheme Winners of an array of industry awards Great Place to Work Certified Sunday Times Top 100 Best Places to Work Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Account Manager Reports to (POSITION): Team: Department: PURPOSE OF JOB: We are in search of a dynamic and results-oriented individual to assume the position of Senior Account Manager within our London team. This role requires a seasoned professional with a robust background in IT-Channel Sales, including a proven track record in client onboarding and enhancing sales volumes for existing clientele. The ideal candidate will demonstrate proficiency in managing enterprise-grade multinational clients and possess a keen understanding of the private sector landscape. Based in the Greater London area or within commuting distance, the successful candidate will spearhead the identification and pursuit of new business opportunities. Essential attributes include industry-specific sales experience, exceptional communication and interpersonal skills, and a relentless drive for success. The role demands adaptability and a rapid learning curve, reflecting the dynamic nature of our industry. If you thrive in a fast-paced environment, excel at building and nurturing client relationships, and have a passion for driving business growth, we invite you to join our team and contribute to our continued success. KEY RESPONSIBILITIES: Prospecting and Lead Generation Conduct in-depth market research to identify potential clients, staying abreast of industry trends and developments. Leverage extensive networks and contacts to effectively communicate Bytes' value proposition and differentiate offerings. Drive lead generation efforts through a variety of channels, including cold calling, email campaigns, networking events, and strategic use of social media platforms like LinkedIn. Collaborate closely with marketing teams to optimize inbound lead generation strategies and capitalize on marketing-generated opportunities. Client Engagement Cultivate and maintain strong, trust-based relationships with prospective clients, demonstrating deep understanding and empathy for their business challenges. Conduct thorough client needs assessments to uncover pain points and IT requirements, positioning Bytes as a strategic partner in addressing these needs. Manage the entire sales cycle from initial discovery through to successful deal closure, ensuring a seamless and positive client experience. Deliver compelling presentations and demonstrations of IT products and services, showcasing their relevance and value in addressing client-specific challenges. Solution Selling Develop tailored IT solutions aligned with client objectives, leveraging deep industry knowledge and technical expertise. Collaborate closely with technical teams to craft comprehensive and innovative proposals that effectively address client requirements and preferences. Clearly articulate the unique value proposition of Bytes' IT solutions, demonstrating their tangible benefits and competitive advantages. Sales Negotiation and Closing Lead negotiations with clients, adeptly addressing concerns and objections to drive favorable outcomes and secure deals. Work closely with legal teams to finalize contracts and agreements, ensuring compliance with regulatory requirements and safeguarding organizational interests. Consistently meet and exceed monthly and quarterly sales targets, demonstrating a strong focus on results and revenue growth. Maintain a well-organized and updated sales pipeline, accurately tracking opportunities from initial contact through to final resolution. Provide regular, detailed reports on sales activities and forecasts, offering insights into pipeline health and revenue projections. Utilize advanced CRM tools and analytics to monitor client interactions, identify sales trends, and optimize pipeline efficiency. Stay vigilant and informed about industry trends, competitor activities, and emerging technologies, leveraging this intelligence to refine sales strategies and stay ahead of the curve. Provide valuable feedback to the product development team based on client needs and market insights, contributing to the ongoing enhancement and innovation of Bytes' product offerings. MINIMUM REQUIREMENTS: 2+ Years Experience for an IT Value Added Reseller, Distributor, or Vendor: Previous experience within the IT industry, particularly in roles related to value-added reselling, distribution, or vendor operations, is highly advantageous. Degree Level Qualification - Preferred: While not mandatory, a degree-level qualification in a relevant field demonstrates a solid academic foundation and can enhance the candidate's credibility. London Based - 4 Days (Liverpool St): Being based in London and available to work four days a week at our Liverpool Street location is essential for effective collaboration and client engagement. Proven Success in a Sales Role: A track record of achieving and surpassing sales targets in previous roles showcases the candidate's ability to deliver results and drive business growth. Excellent communication and presentation skills: Clear and compelling communication abilities, both verbal and written, coupled with strong presentation skills, are vital for effectively conveying value propositions and building rapport with clients. Ability to build and maintain strong client relationships: The capacity to cultivate and nurture long-lasting client relationships is crucial for fostering trust and loyalty, ultimately driving customer satisfaction and retention. Results-oriented with a focus on achieving and exceeding sales targets: A goal-driven mindset and a relentless pursuit of targets are essential traits for driving revenue generation and contributing to organizational success. Self-motivated, proactive, and able to work independently: Demonstrating initiative, self-drive, and the ability to thrive in a fast-paced, autonomous work environment are key attributes for success in this role. Familiarity with CRM software and sales analytics tools: Proficiency in utilizing Customer Relationship Management (CRM) software and sales analytics tools enables effective pipeline management, data-driven decision-making, and performance optimization.
Talent Manager (12-month Contract)
The ECA International Group
About Us As a leading group of companies, the ECA International Group stands as a global frontrunner in simplifying international mobility. Our collective vision is to make a positive impact by delivering exceptional products and services to our prestigious list of large enterprise clients. Our global presence across the UK, EU, Hong Kong, Australia, and the US offers our team a world of opportunities, and our commitment to innovation ensures that you will be at the leading edge of your field. We love to invest in our people's success and development pathways, creating a diverse and inclusive community where your unique talents shine. Your work here has a global impact, and we prioritise work-life balance, offering flexibility to enable you to perform your best. Join us to experience a rewarding career where your potential is celebrated, and your journey to excellence begins. About the Role As the Talent Manager, you will be at the heart of our mission to attract, develop, and retain exceptional talent, driving the success and growth of our business. You'll lead in running a standout recruitment process, ensuring we draw top-tier talent that aligns with our vision. From amplifying our employer brand to creating unforgettable candidate experiences, you will play a key role in ensuring every hire contributes to a culture of innovation and excellence. Your impact doesn't stop at hiring. You'll take ownership of the entire talent lifecycle, coordinating and managing development programs, fostering a culture of engagement, and implementing forward-thinking workforce planning. With every step, you'll ensure a seamless, inspiring, and transformative talent journey that aligns with our business goals and makes a lasting difference to both our people and our organisation. We're looking for someone with a strong background in scale-up hiring in tech, who thrives in a start-up environment. If you're passionate about building a world-class team and shaping a thriving workplace, this is your opportunity to lead and excel! Key Responsibilities 1. End-to-End Recruitment Manage the entire recruitment lifecycle from role scoping and advertising to interviewing and onboarding. Build and maintain a talent pipeline for current and future hiring needs. Partner with hiring managers to ensure roles are filled with high-quality candidates promptly. 2. Talent Attraction and Pooling Develop and execute innovative strategies to attract top talent across various channels. Maintain a proactive talent pool and database, ensuring we are ahead of market trends. Network with industry professionals and leverage social media platforms to identify and engage potential candidates. 3. Employer Branding and Content Lead the development and promotion of our employer brand to ensure we are recognised as an employer of choice. Create compelling content to showcase our culture, values, and opportunities across digital and traditional channels. Collaborate with marketing to align branding initiatives with broader company objectives. 4. Employee Experience - Onboarding to Exit Champion the "moments that matter" in the employee lifecycle, ensuring a positive experience from onboarding to exit. Regularly review and enhance onboarding processes, ensuring new hires feel welcomed and supported. Conduct exit interviews and analyse feedback to identify trends and areas for improvement. 5. Training and Development Collaborate with managers to create, review, and manage training plans that align with business and employee development goals. Identify appropriate training providers and evaluate the effectiveness of programmes. Monitor training budgets and ensure optimal ROI on all learning initiatives. 6. Talent Strategy and Workforce Planning Partner with the Head of People to design and implement a forward-thinking talent strategy. Support workforce planning by analysing current and future talent needs. Use data-driven insights to forecast talent gaps and identify solutions. 7. Apprenticeship Scheme Management : Oversee the company's apprenticeship programs, ensuring alignment with business needs. Manage the Digital Apprenticeship Service (DAS) account, including funding allocations and compliance with government regulations. Act as the primary point of contact for training providers and apprentices. The Ideal Candidate: Skills & Qualifications: Essential Proven experience in a similar Talent Manager, Recruitment Manager, or People & Talent Manager role. Strong understanding of end-to-end recruitment processes and talent attraction strategies. Expertise in employer branding and creating engaging content. Experience in managing training plans and working with external suppliers. Excellent interpersonal and communication skills with the ability to build relationships at all levels. Data-driven mindset with strong analytical and problem-solving abilities. Up-to-date knowledge of employment laws and best practices in talent management. Desirable CIPD Level 5 (or above) qualification or equivalent experience. Experience in workforce planning and talent strategy development. What's in it for you Enhanced Stakeholder Pension Contribution 25 days annual leave Health, Life Insurance + EAP Wellbeing Support Eligible for Annual Bonus Scheme Long Service Awards ️️ ClassPass Membership Enhanced Family Leave Up to £1,000 per year for personal development & training Season Ticket Loan Flexible/hybrid Work Environment Cycle to Work Scheme Free Eye Test Our Team and Culture We are a super friendly team that thrives on collaboration and supporting each other. We cultivate an environment where everyone feels valued and empowered to contribute their best work, helping us to realise our ambitious growth goals and mission. Our hybrid working structure includes spending around two days a week at our Head Office in Holborn, London, in a great space filled with creative, colourful. Need a change of scenery? Our breakout areas have comfortable seating and cool décor where you can work in your own space. Not to mention, being in the hub of the West End, we're surrounded by many cafes and restaurants and are just a hop, skip, and a jump from the tube.
Jun 24, 2025
Full time
About Us As a leading group of companies, the ECA International Group stands as a global frontrunner in simplifying international mobility. Our collective vision is to make a positive impact by delivering exceptional products and services to our prestigious list of large enterprise clients. Our global presence across the UK, EU, Hong Kong, Australia, and the US offers our team a world of opportunities, and our commitment to innovation ensures that you will be at the leading edge of your field. We love to invest in our people's success and development pathways, creating a diverse and inclusive community where your unique talents shine. Your work here has a global impact, and we prioritise work-life balance, offering flexibility to enable you to perform your best. Join us to experience a rewarding career where your potential is celebrated, and your journey to excellence begins. About the Role As the Talent Manager, you will be at the heart of our mission to attract, develop, and retain exceptional talent, driving the success and growth of our business. You'll lead in running a standout recruitment process, ensuring we draw top-tier talent that aligns with our vision. From amplifying our employer brand to creating unforgettable candidate experiences, you will play a key role in ensuring every hire contributes to a culture of innovation and excellence. Your impact doesn't stop at hiring. You'll take ownership of the entire talent lifecycle, coordinating and managing development programs, fostering a culture of engagement, and implementing forward-thinking workforce planning. With every step, you'll ensure a seamless, inspiring, and transformative talent journey that aligns with our business goals and makes a lasting difference to both our people and our organisation. We're looking for someone with a strong background in scale-up hiring in tech, who thrives in a start-up environment. If you're passionate about building a world-class team and shaping a thriving workplace, this is your opportunity to lead and excel! Key Responsibilities 1. End-to-End Recruitment Manage the entire recruitment lifecycle from role scoping and advertising to interviewing and onboarding. Build and maintain a talent pipeline for current and future hiring needs. Partner with hiring managers to ensure roles are filled with high-quality candidates promptly. 2. Talent Attraction and Pooling Develop and execute innovative strategies to attract top talent across various channels. Maintain a proactive talent pool and database, ensuring we are ahead of market trends. Network with industry professionals and leverage social media platforms to identify and engage potential candidates. 3. Employer Branding and Content Lead the development and promotion of our employer brand to ensure we are recognised as an employer of choice. Create compelling content to showcase our culture, values, and opportunities across digital and traditional channels. Collaborate with marketing to align branding initiatives with broader company objectives. 4. Employee Experience - Onboarding to Exit Champion the "moments that matter" in the employee lifecycle, ensuring a positive experience from onboarding to exit. Regularly review and enhance onboarding processes, ensuring new hires feel welcomed and supported. Conduct exit interviews and analyse feedback to identify trends and areas for improvement. 5. Training and Development Collaborate with managers to create, review, and manage training plans that align with business and employee development goals. Identify appropriate training providers and evaluate the effectiveness of programmes. Monitor training budgets and ensure optimal ROI on all learning initiatives. 6. Talent Strategy and Workforce Planning Partner with the Head of People to design and implement a forward-thinking talent strategy. Support workforce planning by analysing current and future talent needs. Use data-driven insights to forecast talent gaps and identify solutions. 7. Apprenticeship Scheme Management : Oversee the company's apprenticeship programs, ensuring alignment with business needs. Manage the Digital Apprenticeship Service (DAS) account, including funding allocations and compliance with government regulations. Act as the primary point of contact for training providers and apprentices. The Ideal Candidate: Skills & Qualifications: Essential Proven experience in a similar Talent Manager, Recruitment Manager, or People & Talent Manager role. Strong understanding of end-to-end recruitment processes and talent attraction strategies. Expertise in employer branding and creating engaging content. Experience in managing training plans and working with external suppliers. Excellent interpersonal and communication skills with the ability to build relationships at all levels. Data-driven mindset with strong analytical and problem-solving abilities. Up-to-date knowledge of employment laws and best practices in talent management. Desirable CIPD Level 5 (or above) qualification or equivalent experience. Experience in workforce planning and talent strategy development. What's in it for you Enhanced Stakeholder Pension Contribution 25 days annual leave Health, Life Insurance + EAP Wellbeing Support Eligible for Annual Bonus Scheme Long Service Awards ️️ ClassPass Membership Enhanced Family Leave Up to £1,000 per year for personal development & training Season Ticket Loan Flexible/hybrid Work Environment Cycle to Work Scheme Free Eye Test Our Team and Culture We are a super friendly team that thrives on collaboration and supporting each other. We cultivate an environment where everyone feels valued and empowered to contribute their best work, helping us to realise our ambitious growth goals and mission. Our hybrid working structure includes spending around two days a week at our Head Office in Holborn, London, in a great space filled with creative, colourful. Need a change of scenery? Our breakout areas have comfortable seating and cool décor where you can work in your own space. Not to mention, being in the hub of the West End, we're surrounded by many cafes and restaurants and are just a hop, skip, and a jump from the tube.
Harris Federation
Capital Project Manager
Harris Federation
WORKING WITH US The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the Why Work For Us page. ABOUT THIS OPPORTUNITY We are seeking a dynamic and forward-thinking Capital Project Manager to play a pivotal role in the transformation and development of our school estate. This is an exciting opportunity to join a dedicated estates team and drive the delivery of our ambitious three-year strategic priorities, ensuring exceptional service and outcomes for our schools. Reporting to the Head of Estates and Projects, you will lead the planning, procurement, and execution of capital developments across our estate. Your portfolio will include the delivery of new school buildings, sustainability initiatives, and projects that enhance operational efficiency and environmental performance. This role offers the chance to make a tangible difference: creating inspiring, future-ready learning environments that support the success of students and staff alike. MAIN AREAS OF RESPONSIBILITY Your responsibilities will include Project management of the priority, delivery, and budgets of the School Condition Allocation (SCA) projects from inception to end of defects. Project management and supporting the management of the condition and maintenance of the school estate, including the asset management processes Project management of the capital elements of academy conversion projects Planning, implementation, procurement, and delivery of a high-quality service in relation to all estate and projects work Managing and monitoring external technical advisors, and third party suppliers and consultants employed directly by Harris Federation Managing H&health and safety through the lifecycle of all projects Managing the consultations, admissions, branding, marketing, FF&E and uniform of all new schools Providing professional services to the individual schools and ensuring the Federation complies with relevant property legislation, regulations and guidance Assisting with the development of policies and procedures concerning the Harris Federation estate Assisting with the framework for all estates related statutory elements, including oversight of the implementation and reporting of audits WHAT WE ARE LOOKING FOR We would welcome your application if you have: Qualifications to degree level, or equivalent experience in a project management environment Evidence of continued professional development Project management experience within Education, Not for Profit or Public Sector industries/organisations Experience of coordinating projects in complex and challenging environments Demonstrable successful delivery of project outputs to required time, quality and cost The ability to interpret and present complex information to inform robust recommendations for evidence-based practice and decision-making Proven and well-developed interpersonal skills, including excellent written and spoken communication Good administrative, finance and organisational skills Good working knowledge of Microsoft Office 365 applications including strong Excel skills For a full job description and person specification, please download the Job Pack. APPLYING FOR THIS POSITION If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received. OUR VISION & VALUES Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed. We know there are many challenges facing our young people and the communities we serve, and that's why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues. IMPORTANT INFORMATION Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. WHAT WE CAN OFFER YOU Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. You will also have access to a variety of benefits, support programmes and initiatives including: Excellent opportunities for continuous professional development and career progression Annual performance and loyalty bonus Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts Harris Wellbeing Cash Plan including cover for routine and specialist healthcare Employee Assistance Programme for free and confidential advice Cycle to work salary sacrifice scheme Wide range of shopping, leisure, and travel discounts 20% off at Tapi Carpets, exclusive to Harris employees Interest-free ICT and season ticket loans For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
Jun 24, 2025
Full time
WORKING WITH US The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the Why Work For Us page. ABOUT THIS OPPORTUNITY We are seeking a dynamic and forward-thinking Capital Project Manager to play a pivotal role in the transformation and development of our school estate. This is an exciting opportunity to join a dedicated estates team and drive the delivery of our ambitious three-year strategic priorities, ensuring exceptional service and outcomes for our schools. Reporting to the Head of Estates and Projects, you will lead the planning, procurement, and execution of capital developments across our estate. Your portfolio will include the delivery of new school buildings, sustainability initiatives, and projects that enhance operational efficiency and environmental performance. This role offers the chance to make a tangible difference: creating inspiring, future-ready learning environments that support the success of students and staff alike. MAIN AREAS OF RESPONSIBILITY Your responsibilities will include Project management of the priority, delivery, and budgets of the School Condition Allocation (SCA) projects from inception to end of defects. Project management and supporting the management of the condition and maintenance of the school estate, including the asset management processes Project management of the capital elements of academy conversion projects Planning, implementation, procurement, and delivery of a high-quality service in relation to all estate and projects work Managing and monitoring external technical advisors, and third party suppliers and consultants employed directly by Harris Federation Managing H&health and safety through the lifecycle of all projects Managing the consultations, admissions, branding, marketing, FF&E and uniform of all new schools Providing professional services to the individual schools and ensuring the Federation complies with relevant property legislation, regulations and guidance Assisting with the development of policies and procedures concerning the Harris Federation estate Assisting with the framework for all estates related statutory elements, including oversight of the implementation and reporting of audits WHAT WE ARE LOOKING FOR We would welcome your application if you have: Qualifications to degree level, or equivalent experience in a project management environment Evidence of continued professional development Project management experience within Education, Not for Profit or Public Sector industries/organisations Experience of coordinating projects in complex and challenging environments Demonstrable successful delivery of project outputs to required time, quality and cost The ability to interpret and present complex information to inform robust recommendations for evidence-based practice and decision-making Proven and well-developed interpersonal skills, including excellent written and spoken communication Good administrative, finance and organisational skills Good working knowledge of Microsoft Office 365 applications including strong Excel skills For a full job description and person specification, please download the Job Pack. APPLYING FOR THIS POSITION If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received. OUR VISION & VALUES Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed. We know there are many challenges facing our young people and the communities we serve, and that's why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues. IMPORTANT INFORMATION Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. WHAT WE CAN OFFER YOU Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. You will also have access to a variety of benefits, support programmes and initiatives including: Excellent opportunities for continuous professional development and career progression Annual performance and loyalty bonus Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts Harris Wellbeing Cash Plan including cover for routine and specialist healthcare Employee Assistance Programme for free and confidential advice Cycle to work salary sacrifice scheme Wide range of shopping, leisure, and travel discounts 20% off at Tapi Carpets, exclusive to Harris employees Interest-free ICT and season ticket loans For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

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